AMD 100-505746 ATI FirePro W600 2GB graphics card
Contents
1. If your card requires supplementary power and must be connected directly to the power supply locate the appropriate power connector cable or cables from the power supply and connect it or them to the graphics card s supplementary power connector s which are usually located in the upper corner of the card Note Before installing a card that requires asupplementary power connection make sure your existing power supply has such a connection available 9 Make sure no internal cables are interfering with components inside the computer for example a cooling fan and replace the computer cover 10 Reconnect any cables that were disconnected during installation and plug in the computer s power cord 11 Turn on the monitor and then your computer AMD FirePro W600 2012 Advanced Micro Devices Inc Hardware Installation 7 If you have properly installed your graphics card operating system messages will appear and the boot procedure will proceed Your monitor will be running in a basic VGA video mode Higher refresh rates are not available at this stage of the installation Once you have installed the AMD FirePro drivers and software you can use the Windows Display Properties dialog to adjust your video settings and configure multiple monitors Proceed to install the software and drivers for your AMD FirePro graphics card 2 2 Baseplate Connections The following figures show the display connections available on yo2. aaa 11 3T AMD Drivers and Softwate ae Rte eed be eel t e a at tas es 11 3 2 Installing AMD Drivers and Software in Windows 7 or Windows Vista 11 Chapter 4 Using the Control Center Software 13 4 1 Control Center Overview RH K K K nennen neni 13 4 2 Starting the Control Center Software eene 13 4 3 Using the Control Center Help System IRR emen 14 4 4 Configuring a Display with Catalyst Pro Control Center 14 Chapter 5 Reference s uoi dn d odo studia 8 e ente da fa 17 5 1 Workstation Card Troubleshooting HH eme nene 17 5 1 1 Computer does not boot up properly HR meme 17 Sk Thereisno displayzsss oc tet o e Eu dit m edens 17 53153 Whererare Screen defects sa Lyco ER op EIER NER etat das 18 5 1 4 The screen image is off center or there are odd Colors sss 18 5 1 5 The operating system warns that the graphics card isn t properly configured 18 5 1 6 There are bus address or interrupt Conflicts cee cet ee Rm 18 5 2 Workstation Customer Cares eoe Eh v eec b db a eie e ts 19 5121 AN eB ect tte noo Bo By be Br cote bo ota a t dtt etm 19 DPI mU 19 52 3 Tel phlioh8 ceto eo ort t Te bii re tere mtr s Tene 19 2012 Advanced Micro Devices Inc AMD FirePro W600 vi 5 2 ASurlace Malls scott t cette ti ar eeu dn ede ee 20 Bede DY ISS LAINE m J oC eee 20 5 3 Workstation Warranty Service eee ene E LL hn E 21 5 351 ShI DIT doeet crer en aU e SR OOo eh M REA 0 a r ci
3. there is no guarantee thatinterference will notoccur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC 15 Subpart B Class B For further compliance information Advanced Micro Devices Inc 1 AMD Place P O Box 3453 Sunnyvale CA 94088 3453 USA Tel 408 749 4000 5 5 2 Industry Canada Compliance Statement Canada Class A This Class A digital apparatus complies with Canadian ICES 003 2012 Advanced Micro Devices Inc AMD FirePro W600 24 Reference Cet appareil num rique de la Class
4. 20 seconds after unplugging the power cord before disconnecting a peripheral cable or removing a component from the motherboard to avoid possible damage to the motherboard 3 Remove the cover to your computer s case Note If necessary consult your computer s manual for help in removing the cover Static electricity can seriously damage computer components Discharge your body s static electricity by touching the power supply or the metal surface of the computer chassis before you touch any components inside your computer s case to avoid damaging them 2012 Advanced Micro Devices Inc AMD FirePro W600 6 Hardware Installation 4 Unscrew or unfasten and remove any existing graphics card from your computer if necessary Make sure the PCIe card slot locking mechanism is unlocked or open before trying to remove a graphics card Failure to do so may damage the card and or the motherboard This locking mechanism may be hidden from view by a card s fansink Figure 2 1 Example PCle Card Slot locking Mechanism 5 Locate the appropriate slot and if necessary remove the metal back plate cover Make sure all internal cables are clear of the slot 6 Align your AMD FirePro graphics card with the PCIe slot and press it in firmly until the card is fully seated You may need to hold open the PCIe card slot locking mechanism with your finger when you seat the card I Screw in or fasten the graphics card securely eo
5. English Extended hours for West Coast customers East Coast toll free West Coast 2 30PM 5 00PM PST Mon Thu amos alko aerate ESOL UC PIST E Complimentary for registered users International and local toll charges to California will apply United 44 0 1276 803299 English Complimentary for registered users Kingdom 10 30 17 00 CET Mon Fri International and local toll charges to the U K will apply France 0800 908 621 French English Complimentary for registered users 10 30 17 00 CET Mon Fri Toll free 2012 Advanced Micro Devices Inc AMD FirePro W600 20 Reference Country Telephone Language Times Notes Number Italy 800 877 224 Italian English Complimentary for registered users 10 30 17 00 CET Mon Fri Toll free Germany 49 0 89 4505 3199 German English Complimentary for registered users 10 30 17 00 CET Mon Fri International and local toll charges to Germany will apply Argentina 0800 333 5277 Portuguese Spanish Complimentary for registered users 7 00AM 3 30PM EST Mon Fri Toll free English 7 00AM 7 00PM Mon Fri Brazil 0800 891 9068 Portuguese Spanish Complimentary for registered users 7 00AM 3 30PM EST Mon Fri Toll free English 7 00AM 7 00PM Mon Fri Mexico 001800 514 3276 Portuguese Spanish Complimentary for registered users 7 00AM 3 30PM EST Mon Fri Toll free English 7 00AM 7 00PM
6. FirePro W600 2012 Advanced Micro Devices Inc Table 2 1 Sample Display Configurations Hardware Installation 9 Sample mDP mDP mDP mDP mDP mDP Total Display Connector Connector Connector Connector Connector Connector Output Configuration mDP mDP Native Native Native Native Native Native 6 mDP mDP mDP mDP DP DP DP DP mDP to DP mDP to DP mDPtoDP mDPtoDP mDPtoDP mDPtoDP 6 DP DP A A A A A A dDVI dDVI MDP to DVI mDP to DVI mDP to DVI MDP to DVI mDP to DVI mDP to DVI 6 dDVI dDVI A A A A A A dDVI dDVI VGA VGA MDP to mDP to mDP to mDP to mDP to mDP to 6 VGA VGA VGA A VGA A VGA A VGA A VGA A VGA A VGA VGA mDP mDP DP Native Native mDP to DP mDPto DP mDP to DVI mDP to 6 DP dDVI VGA A A A VGA A DP DP DP DP mDP to DP mDP to DP mDP to DP mDP to DP mDP to No 5 HDMI A A A A HDMI P connection dDVI dDVI mDP to DVI mDP to DVI mDP to DVI mDP to MDP to No 5 dDVI VGA A A A VGA A HDMI P connection HDMI mDP mDP Native Native Native mDP to DVI mDP to DVI No 5 mDP dDVI A P connection SDVI SDVI sDVI MDP to DVI mDP to DVI No No No No 2 P P connection connection connection connection HDMI HDMI MDP to mDP to No No No No 2 HDMI P HDMI P connection connection connection connection Note HDMI audio is limited to a si
7. the following tasks before installing your AMD FirePro W600 workstation graphics card 1 3 1 Recording Serial Numbers The serial number and 102 part number on the graphics card are required for product registration They are located on a sticker on the back of the graphics card and are shown in boldface and underlined in the illustration below Record these numbers in the space provided below and retain for future use 1 Remove the graphics card from packing 2 Locate the white label on the back of the graphics card 3 Record the serial number and 102 part number Figure 1 1 Typical Serial Number and 102 Part Number Arrangement S N P N 102C360100 Serial number S N 102 part number P N 1 3 2 Uninstalling Previous Drivers in Windows 7 or Windows Vista Follow these steps to uninstall the existing graphics card driver in Windows 7 or Windows Vista in preparation for installation of a new card 1 With the current graphics card still in the computer close all open applications AMD FirePro W600 2012 Advanced Micro Devices Inc Getting Started 3 2 Click Start gt Control Panel Double click Programs and Features and then select the graphics card driver from the list of software programs 3 Double click Hardware and Sound and then double click Device Manager 4 Expand Display Adapter and then right click the driver for the graphics card you are replacing 5 Inthe shortcut menu that appears clic
8. with available x16 lane PCI Express connection slot Internet access for software installation Operating System 32 or 64 bit Windows 7 32 or 64 bit Windows Vista 32 or 64 bit Linux Monitor e DisplayPort display DVI digital flat panel DFP display HDMI display using third party adapter Note This product is not tested or certified on Windows XP which supports a maximum of two displays 1 2 Performing a Quick Installation Experienced users and system administrators can follow these brief instructions for installing this AMD FirePro product Other users should refer to the detailed installation instructions starting with Chapter 2 Hardware Installation p 5 1 Uninstall the drivers and software for any installed graphics card s Note If you are using a motherboard containing an on board graphics solution and do not intend to use it as part of a multiple monitor display disable it Shut down and disconnect your computer system Remove any installed graphics card s Install your new AMD FirePro graphics card a B QU N Reassemble and connect your computer system 2012 Advanced Micro Devices Inc AMD FirePro W600 2 Getting Started 6 Install the AMD FirePro drivers and configuration software from the AMD Installation disc 1 3 Before You Begin Installation Once you have determined that your system meets the minimum requirements please perform
9. AMD AMD FirePro W600 User Guide Part Number 51633 enu 1 0 2012 Advanced Micro Devices Inc All rights reserved The contents of this document are provided in connection with Advanced Micro Devices Inc AMD products AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to discontinue or make changes to products specifications product descriptions and documentation at any time without notice No license whether express implied arising by estoppel or otherwise to any intellectual property rights is granted by this publication Except as set forth in AMD s Standard Terms and Conditions of Sale AMD assumes no liability whatsoever and disclaims any express or implied warranty relating to its products including but not limited to the implied warranty of merchantability fitness for a particular purpose or infringement of any intellectual property right AMD s products are not designed intended authorized or warranted for use as components in systems intended for surgical implant into the body or in other applications intended to support or sustain life or in any other application in which the failure of AMD s product could create a situation where personal injury death or severe property or environmental damage may occur AMD reserves the right to discontinue or make changes to its products at any time without notice Trademarks A
10. MD the AMD Arrow logo ATI the ATI logo AMD Athlon AMD LIVE AMD Opteron AMD Phenom AMD Sempron AMD Turion AMD64 All in Wonder AMD Avivo AMD Catalyst AMD CrossFire AMD CrossFireX AMD FirePro AMD FireStream AMD HyperMemory AMD OverDrive PowerPlay AMD PowerXpress AMD Radeon Remote Wonder SurroundView Theater The Ultimate Visual Experience Vari Bright and combinations thereof are trademarks of Advanced Micro Devices Inc HyperTransport is a licensed trademark of the HyperTransport Technology Consortium HDMI is a licensed trademark of HDMI Licensing LLC PCI Express and PCIe are registered trademarks of PCI SIG Corporation Linux is a registered trademark of Linus Torvalds DirectX Microsoft Windows and Windows Vista are registered trademarks of the Microsoft Corporation in the United States and or other jurisdictions OpenCL is a trademark of Apple Inc used by permission by Khronos Other names are for informational purposes only and may be trademarks of their respective owners Dolby Laboratories Inc Manufactured under license from Dolby Laboratories Dolby and the double D symbol are registered trademarks of Dolby Laboratories 1992 1997 Dolby Laboratories Inc All rights reserved Rovi Corporation This device is protected by U S patents and other intellectual property rights The use of Rovi Corporation s copy protection technology in the device must be authorized by Rovi Corporation and is intended for hom
11. MD whether such damages be direct indirect consequential special or otherwise and whether such damages are incurred by the person to whom this warranty extends or a third party Unauthorized repairs to an AMD board level product will void the warranty offered by AMD AMD reserves the right to refuse to service any product which has been altered modified or repaired by non AMD service personnel 5 4 Additional Accessories Additional and replacement cables installation CDs manuals and other accessories for AMD products can be purchased from local AMD resellers or the online AMD store at http www amd com 5 5 International Compliance Information This section details the worldwide compliance information for this product which is manufactured to be compliant in the regions where it is sold AMD products are either Class A or Class B compliant and are indicated accordingly on the compliance label for each product The following regulatory information applies to Class A and Class B products 5 5 1 FCC Compliance Information USA Class A This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of
12. Mon Fri Other Latin 1 905 882 3277 Portuguese Spanish Complimentary for registered users CM 7 00AM 3 50PM EST Mon Fri International and local toll charges to English Canada will apply 7 00AM 7 00PM Mon Fri Note Customer Care telephone support lines are closed for regional statutory holidays 5 2 4 Surface Mail 5 2 5 AMD FirePro W600 Advanced Micro Devices Inc Attention Customer Care 1 Commerce Valley Drive East Markham Ontario L3T 7V9 CANADA This service is complimentary Disclaimer AMD Customer Care will work to resolve your issue and help you to get your product up and running If your issue is not resolved our technicians will determine whether the difficulty you are experiencing is the result of the product whether your product contains a defect and whether your product should be returned to AMD for warranty service 2012 Advanced Micro Devices Inc Reference 21 AMD Customer Care is unable to assist with refunds returns or exchange specific inguiries If resolving the problem being experienced is critical to your decision to keep the product itis your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange AMD is not responsible for any expense incurred accessing Customer Care It is expected that customers will review the expense associated with the available support options and will choose the metho
13. TAS S Hoe 73822 1 tstA 7 HEHE Translation Class A Eguipment Business purpose info telecommunications eguipment As this eguipment has undergone EMC registration for business purpose the seller and or buyer is asked to beware of this point and in case a wrongful sale or purchase has been made it is asked that a change to household use be made KN22 and KN24 Class B BS OF S uer ESMIZD 0 2 2 E 72H EC5 amp MAI S5E S l BA FE FEMA ateste AS SMOE FH GE A SoA AES 9 Llc Translation Class B Eguipment Household purpose info telecommunications eguipment As this eguipment has undergone EMC registration for household purpose this product can be used in any area including residential area KN22 and KN24 5 5 7 BSMI Certification Information Taiwan Class A AMD FirePro W600 2012 Advanced Micro Devices Inc Reference 27 Wem XE FARY SERTURE M FERE CER TROUPE R ARE RIAs TH CIMT F EFA BRERA IS BAA Translation This is a Class A Information Product when used in residential environment it may cause radio frequency interference under such circumstances the user may be requested to take appropriate countermeasures D33A27 CNS13438 Class B D33A27 CNS13438 5 5 8 C Tick Australia and New Zealand C ACMA Australian Communications and Media Authority Radiocommunications Act 1992 Australia per notices of section 182 AS NZS CISPR 22 5 5 9 Product En
14. a monitor or television can redraw the screen from top to bottom NTSC television systems have arefresh rate of approximately 60 Hz whereas computer displays typically have refresh rates of 75 Hz or more At refresh rates of 70 Hz and lower screen flicker is often noticeable Rendering Rendering refers to the final drawing stages where the 2D image that appears ona display is derived from its 3D descriptions What appears on the display may look three dimensional but it is really just a 2D grid of pixels designed to appear that way Resolution The resolution of any display is the number of pixels that can be depicted on screen as specified by the number of horizontal rows against the number of vertical columns The default VGA resolution of many video cards is capable of displaying 640 rows of pixels by 480 columns The typical resolution of current displays is set to higher values such as 1024x768 XGA 1280x1024 SXGA or 1600x1200 UXGA VGA Connector A type of graphics connector sometimes also called an analog connector It is the most common type of video connector available consisting of 15 pins set in three rows VGA is an acronym for Video Graphics Array which is also the name for the video resolution mode of 640x480 pixels the lowest standard resolution supported by virtually all video cards 2012 Advanced Micro Devices Inc AMD FirePro W600 32 Glossary Workstation Products AMD FirePro W600 2012 Advanced Mi
15. c A ou agat 21 D32 SEI Cs 21 5 4 Additional Accessories tec ev bte e ve t i su E le e ee e e ee tutt e ER REN 22 5 5 International Compliance Information RH eene 22 5 5 1 FCC Compliance Information USA eem 22 5 5 2 Industry Canada Compliance Statement Canada 23 5 5 3 CE Compliance Information European Union 24 5 5 AS Electrical Safety tei S PD es eu ttt ie b PLURES 24 5 5 5 VCCI ITE Compliance Information Japan 25 5 5 6 KC Certification Information Korea eee Re eee anna 26 5 5 7 BSMI Certification Information Taiwan 26 5 5 8 C Tick Australia and New Zealand een mme nana 27 5 5 9 Product Environmental Compliance Hee 27 5 5 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European UNION e atroces Meee dok es ego do Me raptu ME Oy E E E EM e A DAS AR AA 28 Appendix A Glossary Workstation Products lt 29 AMD FirePro W600 2012 Advanced Micro Devices Inc Chapter 1 Getting Started Before you begin installing your new AMD FirePro W600 graphics card please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter 1 1 System Requirements Table 1 1 AMD FirePro W600 System Requirements Hardware e AMD Athlon AMD Opteron or IntelPentium 4 Xeon processor 128 MB of system memory 256 MB or more recommended for best performance Motherboard
16. connect additional monitors if necessary AMD FirePro W600 2012 Advanced Micro Devices Inc Chapter 4 Using the Control Center Software 4 1 Control Center Overview The Control Center software application contains settings for configuring and fine tuning your AMD product Use it to manage desktops and displays optimize your graphics processor for enhanced 3D application and video quality and configure your CPU for improved power savings or system performance You can also use the performance tools in the application to monitor and manage clock speed and memory use for your graphics card to ensure that your AMD productis configured and running as efficiently as possible The application provides a Standard View for guided configuration and an Advanced View for guick and easy access to all available features and settings It also provides a search feature for finding specific pages as well as the ability to bookmark pages by pinning them within the application The following is a list of common configuration tasks that can be completed using the application Adding and removing displays Rotating displays Setting the main primary display Duplicating and extending desktops Arranging desktops Enabling and disabling 3D application and video settings More information on the application and its available features are provided through the comprehensive Control Center help system For information on accessing the help system
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18. d that best meets their needs and budget AMD Customer Care reserves the right to limit support options for products that are not registered or are at End of Life 5 3 Workstation Warranty Service For warranty service instructions visit http support amd com or contact one of our Customer Service Representatives 5 3 1 Shipping Before shipping any unit for repair obtain an RMA number for warranty service When shipping your product pack it securely show the RMA and serial number of the product on the outside and ship prepaid and insured AMD will not be held liable for damage or loss to the product in shipment Standard warranty service consists of repair upon receipt AMD reserves the right to replace the product with a serviced product at their sole discretion at any time You are responsible for the cost of shipping the product to AMD AMD pays the cost of returning the product to you Products which are repaired under warranty are guaranteed for the remainder of the original warranty period Repairing or exchanging a product does not start a new warranty period If at the time of repair a product is already out of warranty or within the last 90 days of the warranty period AMD will guarantee the repair for the full 90 days All other terms and conditions of the original warranty apply 5 3 2 Limitations This warranty is valid only if the online Product Warranty Registration form at http support amd com is succes
19. e and other limited pay per view uses only unless otherwise authorized in writing by Rovi Corporation Reverse engineering or disassembly is prohibited Disclaimer While every precaution has been taken in the preparation of this document Advanced Micro Devices Inc assumes no liability with respect to the operation or use of AMD hardware software or other products and documentation described herein for any act or omission of AMD concerning such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection with the furnishing performance or use of the AMD hardware software or other products and documentation provided herein Ensure that you have the latest documentation AMD FirePro W600 2012 Advanced Micro Devices Inc Important Safety Instructions Note This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product Read all instructions before beginning installation All safety and installation instructions should be read before the product is installed or operated Retain all instructions Safety installation and operating instructions should be retained for future reference Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate gr
20. e 19 You cannot change the addresses of your AMD FirePro card In case of an address conflict try to modify the I O address of the add on card that causes the conflict To support the special graphics processor on the AMD FirePro card the system BIOS should automatically assign a system interrupt to the slot where the card is installed However there may be problems if your graphics card does not receive an interrupt or a system interrupt is used for more than one device In case of problems check the system configuration utility of your operating system for the interrupt assignments 5 2 Workstation Customer Care If you experience difficulties with your AMD FirePro product you can contact AMD Customer Care in the following ways 5 2 1 Web The AMD Customer Care Web site has number of helpful resources including a knowledgebase of FAQs and the AMD FirePro Workstation Graphics Web Ticket Submission Page The Web site is complimentary and available at all times The address is support amd com 5 2 2 E mail Customer Care is available by e mail at tech support amd com E mails must have workstation support in the subject line This service is complimentary for registered users 5 2 3 Telephone Country Telephone Language Times Notes Number US Canada 1 866 284 2095 English Complimentary for registered users East Coast 9 00AM 5 30PM EST Mon Thu Toll free 9 00AM 3 00PM EST Fri US Canada 408 749 2005
21. e A est conforme la norme NMB 003 du Canada Class B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe B est conforme la norme NMB 003 du Canada 5 5 3 CE Compliance Information European Union 5 5 4 AMD FirePro W600 Class A This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EMC Directive 2004 108 EC CISPR 22 EN 55022 Class A Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements Class B EMC Directive 2004 108 EC CISPR 22 EN 55022 Class B Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements Electrical Safety Europe The Low Voltage Directive 2006 95 EC EN 60950 1 Safety of Information Technology Equipment USA Canada e UL 60950 1 Information Technology Eguipment Safety Part 1 General Requirements e CSA C222 No 60950 1 Information Technology Equipment Safety Part 1 General Requirements International IEC 60950 1 Information Technology Equipment Safety Part 1 General Requirements To meet UL
22. he following options gt Set the mouse focus to the application window by clicking the window and press F1 on your keyboard Click the Help button shown as a question mark located in the titlebar of each page within the application Right click the Control Center icon in the Windows taskbar notification area system tray and click Help The help system opens to provide context sensitive help for the current page or general usage information 4 4 Configuring a Display with Catalyst Pro Control Center AMD FirePro W600 A display must be connected to your computer before it can be configured The following is a basic procedure for configuring a display in Catalyst Pro Control Center s Advanced view For detailed instructions and a complete list of configuration options refer to the help system available with Catalyst Pro Control Center Note A simplified version of this procedure is available through the Catalyst Pro Control Center Basic view using the Setup my display configuration option in the Easy Setup Wizards Tab 2012 Advanced Micro Devices Inc Using the Control Center Software 15 1 Open Catalyst Pro Control Center in the Advanced view Note For more information see Starting the Control Center Software p 15 2 Select the Desktops amp Displays page The Desktops amp Displays page is the central location for configuring displays and arranging desktops the workspace shown on a di
23. k Uninstall The driver for the old graphics card is uninstalled 6 Turn off the system 2012 Advanced Micro Devices Inc AMD FirePro W600 4 Getting Started AMD FirePro W600 O 2012 Advanced Micro Devices Inc Chapter 2 Hardware Installation This chapter details how to install your AMD FirePro W600 card in your system Note AMD recommends that you install upgrade all AMD FirePro hardware products in your system before you install upgrade your drivers and the AMD Accelerated Parallel Processing APP Software Development Kit SDK 2 1 Installing a PCI Express Graphics Card Please read all installation instructions completely before you begin If your computer has on board graphics you may need to disable it through the BIOS configuration For more information see your motherboard documentation Note Always handle a graphics card with care when adding or removing it from your system Never twist or bend your card Avoid interference from the card s fan housing with mechanical hinges or clips inside your system s chassis Make sure that the PCIe card slot locking mechanism on the motherboard is unlocked or open before inserting or removing a card Please consult your motherboard manual for instructions if necessary 1 Turn off your computer monitor s and other peripheral devices 2 Unplugthe computer s power cord and then disconnect all cables from the back of the computer Wait approximately
24. ngle display the last HDMI device connected Adapters not included with your AMD FirePro W600 can be purchased directly from AMD s Web site http www amd com or through your local AMD resellers Active displays will supersede passive displays For example if you connect a DisplayPort display to a system that already has two passive single link DVI displays one of the single link DVI displays will deactivate Additional configuration information can be found at http www amd com us products workstation graphics A list of compatible adapters dongles for AMD FirePro products can be found at http support amd com us eyefinity Pages eyefinity dongles aspx Important Windows XP supports a maximum of two displays for greater display functionality you must use Windows 7 Windows Vista or Linux 2 4 Using Adapters Your AMD FirePro W600 includes adapters to enable you to attach display types other than those included on the baseplate or cables 2012 Advanced Micro Devices Inc AMD FirePro W600 10 Hardware Installation Use the following procedure to attach a display using an adapter 1 Turn off your computer and monitor 2 Plug the adapter into the connection from your AMD FirePro card and tighten the thumbscrews if there are any 5 Connect your display s cable to the adapter and tighten the thumbscrews if there are any 4 Turn on your monitor first then your computer Use the Control Cente
25. onitor s documentation if necessary To rotate your desktop In the desktop arrangement area right click the desktop that you want to rotate and click Rotate 4 Click Apply 2012 Advanced Micro Devices Inc AMD FirePro W600 16 Using the Control Center Software AMD FirePro W600 2012 Advanced Micro Devices Inc Chapter 5 Reference This chapter provides notices troubleshooting tips and customer care warranty and standards compliance information 5 1 Workstation Card Troubleshooting The following troubleshooting tips may help if you experience problems More troubleshooting information can be found on the AMD Web site http support amd com 5 1 1 Computer does not boot up properly Verify that the installation instructions were properly followed In particular if external power is required make sure that the external power cable or cables is properly connected Check that the card is properly installed in your system and connected to your monitor If you have problems during start up restart your computer in Safe Mode While starting Windows XP press and hold F8 until you see the Advanced Options Menu Use the arrow keys to select Safe Mode and press Enter Check the system configuration utility of your operating system for the interrupt assignments Contact AMD s Customer Care or your local technical support 5 1 2 There is no display Make sure the card is seated properly in its sl
26. ot If external power is required make sure that the external power cable or cables is properly connected to the card Make sure that the monitor cable is securely fastened to the card Make sure that the monitor and computer are plugged in and receiving power If necessary disable any built in graphics capabilities on your motherboard For more information consult your computer s manual or manufacturer Note Some manufacturers do not allow the built in graphics to be disabled or to become the secondary display Make sure that you selected the appropriate monitor when you installed your enhanced driver 2012 Advanced Micro Devices Inc AMD FirePro W600 18 Reference Make sure that the display resolution and refresh rate settings you have selected are supported by the monitor you have connected 5 1 3 There are screen defects Make sure your monitor supports the resolution and horizontal KHz and vertical Hz refresh rates as required by the graphics card Check your current resolution refresh rate and color depth settings in the Settings and Monitor tabs in your Display Properties dialog Ensure that both the graphics card and monitor support the resolution and refresh rates you select Incompatible resolution refresh rate selection may result in monitor damage Refer to your monitor s documentation for recommended resolutions and refresh rates 5 1 4 The screen image is off center or there are odd colors Try adju
27. ounding For continued protection against the risk of electric shock and fire install this accessory only in products equipped with a three wire grounding plug a plug having a third grounding pin This is a safety feature Do not remove the grounding pin of a three pin plug Attach product securely All product securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis as appropriate 2012 Advanced Micro Devices Inc AMD FirePro W600 AMD FirePro W600 2012 Advanced Micro Devices Inc Contents Chapter 1 Getting Started ovr ad ik Rv aa DA TR dada BAS ESTA 1 121 System REQUIREMENTS 5003 2 Reds Letti ettet tae eruta optio a aa dead f za koa toy Ol ak 1 1 2 Performing Quick Installation ect eet te eet n e teca 1 1 3 Before You Begin Installation RH HI menm 2 1 35 Recording Serial Numbers s tette ote Des sae ete te enne Suton qnd Monete 2 1 3 2 Uninstalling Previous Drivers in Windows 7 or Windows Vista 2 Chapter 2 Hardware Installation lille eese 5 2 1 Installing a PCI Express Graphics Card HR HR Henne 5 22 Baseplate Connections ii corvette t ette itae oett e ar a etta 7 223 Display Configurations eee ee e ae ee entes 7 2 35 p MultiplesDispl ys s tho RU Qt C tet utu Pte t DAE 8 2 4 nlUSingsAdapterses oso ded Exe bebe eed Tego tuu Bota e BU pute s 9 Chapter 3 Drivers and Software Installation
28. play devices change the orientation of a desktop and much more 2012 Advanced Micro Devices Inc AMD FirePro W600 30 Glossary Workstation Products AMD FirePro W600 CRT Acronym for cathode ray tube which is the main component of computer monitors and TVs Color CRTs use three separate electron beams fired through a shadow mask and onto the back of the glass screen The electron beams activate separate red green and blue values in various strengths in order to produce a colored image DisplayPort DisplayPort is a digital display standard that became a VESA approved standard in May 2006 HDMI is aimed primarily at the consumer electronic market but DisplayPort was designed with computer displays in mind It is scalable and extensible in terms of pixel depth and resolution designed to work as a comprehensive solution both for PCs and notebooks which currently use different signaling standards DVI and LVDS DisplayPort is designed as a long term comprehensive replacement for VGA providing a cost effective scalable industry standard which will consolidate external box to box and internal LCD panel display connections DVI Acronym for Digital Video Interface a standard video connection used on many current computer displays There are three types of DVI connections DVI A analog DVI D digital and DVI I integrated capable of either analog or digital It supports high bandwidth video signals over 160 Hz so i
29. r application to configure the new monitor should you need to do so AMD FirePro W600 2012 Advanced Micro Devices Inc Chapter 3 Drivers and Software Installation This chapter describes the installation of the drivers and software associated with your AMD FirePro workstation graphics card 3 1 AMD Drivers and Software Drivers are small but important programs that enable an operating system to communicate with a piece of hardware such as a graphics card When you install a new graphics card you must also install the driver and configuration software the card requires to function properly You also need to install or reinstall your AMD FirePro drivers when you have reinstalled or upgraded your operating system or when you install updated drivers from AMD s Web site Note When reinstalling drivers always uninstall any previous drivers that are on your system even if they are for the same graphics card Always start fresh 3 2 Installing AMD Drivers and Software in Windows 7 or Windows Vista In order to install the drivers and software necessary for your AMD FirePro W600 card to function properly the following must be true You must download the correct driver from the AMD website http www amd com Your AMD FirePro W600 card must be physically installed in your computer Your operating system must be installed and operational You must log in as a user with administrator rights 1 Turn on your moni
30. safety requirements the computer s maximum room temperature should not exceed 40 C This product complies with the PCI Express 500W Electromechanical Specification please refer to the manufacturer for additional information Other relevant input power data will also be available 2012 Advanced Micro Devices Inc Reference 25 t US LISTED TE ACCESSORY INS Eun 5 5 5 VCCI ITE Compliance Information Japan Class A Rit 72 A ATBIEWEAEE CY DOXETXERIECUBY 5 ES TILST LOBHSKN ER 0 8U IRZ TOLO ER AN Translation This is a Class A product based on the standard of the VCCI Council If this eguipment is used in a domestic environment radio interference may occur in which case the user may be reguired to take corrective actions VCCI V 3 Class B ORB 7 2B CT CORBI ZERE CENT L amp E Belt ETA CORBRIVACT VEY a V RRR L CEA SIA E ZHMSEuTSDIEAGdEdIdOL ENO ET H BR HA SC HE CIE UV RO RV LT FAV VCCI B Translation This is a Class B product based on the standard of the VCCI Council If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the eguipment according to the instruction manual VCCI V 5 2012 Advanced Micro Devices Inc AMD FirePro W600 26 Reference 5 5 6 KC Certification Information Korea Class A AS 7 7 APS JH EBU7I7I 0 AFIS SFC AXi s e 7 71o 2u gro Ap EH ASAE Ol SE Fell sejo eror Proj SE
31. see Using the Control Center Help System p 14 Note Feature availability varies between AMD products and operating systems 4 2 Starting the Control Center Software You can use any of the following methods to start the Control Center software application 2012 Advanced Micro Devices Inc AMD FirePro W600 14 Using the Control Center Software 4 3 Table 4 1 Control Center Access Routes Access Route Instructions Windows Desktop Right click anywhere on the desktop From the shortcut menu that appears click the Control Center option Click Start on the Windows task bar Click All Programs followed by the Control Center option Windows Start Menu N onm Dom Windows Notification Area 1 Right click the Control Center icon in the Windows Notification Area 2 From the shortcut menu click the Control Center option Desktop Shortcut If you chose to create a desktop shortcut to the Control Center application during the driver installation double click the shortcut Using the Control Center Help System The help system that is available with the Control Center software application provides detailed usage information and tips for configuring your AMD product The help system also provides conceptual information on the technologies that are available for your product Use the following steps to access the help system 1 Open the Control Center application 2 Choose one of t
32. sfully submitted within 30 days of purchase of said product All warranties for this product expressed or implied will expire three 3 years from date of original purchase All accompanying cables and accessories are warranted for 90 days No warranties for this product expressed or implied shall extend to any person who purchases the product in a used condition The liability of AMD in respect of any defective product will be limited to the repair or replacement of such product AMD may use new or equivalent to new replacement parts Defective product will be sent in for repair or replacement only AMD makes no other representations or warranties as to fitness for a particular purpose merchantability or otherwise in respect of the product No other representations 2012 Advanced Micro Devices Inc AMD FirePro W600 22 Reference warranties or conditions shall be implied by statute or otherwise In no event shall AMD be responsible or liable for any damages including but not limited to the loss of revenue or profit arising From the use of the product as a result of any event circumstance action or abuse beyond the control of AMD whether such damages be direct indirect consequential special or otherwise and whether such damages are incurred by the person to whom this warranty extends or a third party From the loss of use of the product as a result of any event circumstance action or abuse beyond the control of A
33. splay Aspect Ratio The proportions of a display are expressed as a ratio of its width and height Common ratios include 4 3 for TVs and CRTs 5 4 for LCDs and 16 9 for widescreen displays Bit Depth Refers to the number of data bits required to store color information about a pixel Larger bit depth means a greater range of color information is capable of being encoded into each pixel For example 1 binary bit of memory can only encode to either 0 or 1 So a graphical bit depth of 1 means that the display can only show two colors the black and white of a monochrome display Four bit color depth is capable of displaying 16 colors because there are only 16 different combinations of 4 bits 0000 0001 0010 to 1111 Sixteen bit color is capable of reproducing 65 536 colors 24 bit color can display up to 16 777 216 individual colors and 30 bit color can display up to one billion individual colors Buffer A name referring to portions of on board video memory One large buffer is always used to display images to the screen this is the display buffer The rest of offscreen memory is typically used by applications as back buffers z buffers and texture buffers Catalyst Control Center Catalyst Control Center CCC is a graphical user application providing access to the display features contained within the installed AMD hardware and software CCC can be used to fine tune various graphics settings enable or disable connected dis
34. splay It contains a display palette and desktop arrangement area that you can use to select the display or desktop that you want to configure Note Depending on the version of Catalyst Pro Control Center and operating system you are running the settings on the Desktops amp Displays page may be found on the Displays Manager page instead For more information about this page refer to the help system available with Catalyst Pro Control Center 5 Configure your displays as necessary gt Change the primary display In the desktop arrangement area right click the desktop associated with the display that you want to set as primary and click Make Primary Enable a display In the display palette right click the display that you want to enable and click Duplicate or Extend as appropriate Click Duplicate to copy an existing desktop onto the selected display you may need to select the display that you want to duplicate Click Extend create a unique desktop for the selected display this desktop can have its own background image resolution and refresh rate View and change properties such as display size refresh rate color settings and supported HDTV resolutions In the display palette right click the display that you want to configure and click Configure In the property page that appears modify the necessary settings Choosing a refresh rate that your monitor does not support may damage your monitor Consult your m
35. splay although audio must be transferred from a different route as DVI output does not support audio 2012 Advanced Micro Devices Inc Glossary Workstation Products 31 HydraVision HydraVision is AMD s multi monitor management software enabling users to manage the display of multiple windows and applications across two or more adjacent monitors It also includes a range of productivity features designed to effectively manage applications in this environment PCI Express PCle The successor standard to the PCI and AGP bus standards with a significantly faster serial communications system further opening up bandwidth for more communications between such peripherals as graphics cards and the computer s CPU PCIe cards can come in several physical configurations the fastest currently being X16 which is typically used for graphic cards and X1 typically used for other peripherals such as separate multimedia cards Pixel All computer images are made up of tiny dots Each individual dot is called a pixel a word created from the term picture element A pixel is the smallest indivisible unit of a digital image and can be only a single color The size of the pixel depends on how the display resolution has been set The smallest size a pixel can be is determined by the display s dot pitch which is measured in millimeters mm Refresh Rate Also referred to as vertical refresh rate This is the rate at which
36. sting the brightness sharpness contrast and color balance controls of your monitor Try adjusting the centering and positioning controls of your monitor to position the picture on the screen Setthe monitor s RGB inputs and sync switches if this option is available to 75 Ohms with the sync set to external DFP monitor users Make sure that the DVI plug of your monitor data cable is digital only DVI D not integrated analog digital DVI I Refer to your monitor s documentation and contact your supplier or the manufacturer of the DFP monitor for information on how to obtain a suitable data cable plug 5 1 5 The operating system warns that the graphics card isn t properly configured Make sure that the display resolution and refresh rate settings you have selected are supported by the monitor you have connected Check the driver installation and make sure that all software is correctly loaded corresponding to your operating system and applications Reinstall the drivers for your graphics card 5 1 6 There are bus address or interrupt conflicts Make sure that the I O and memory addresses reserved for the graphics board are not used by other hardware devices The integrated on board VGA controller of your AMD FirePro card uses the following addresses hex I O Address Standard VGA I O 3B0 3DF Memory Addresses Video RAM A000 BFFF Video ROM C000 C7FF AMD FirePro W600 2012 Advanced Micro Devices Inc Referenc
37. the FCC Rules These limits are design to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense AMD FirePro W600 2012 Advanced Micro Devices Inc Reference 23 Warning Changes or modifications to this device not expressly approved by Advanced Micro Devices Inc could void the user s authority to operate the eguipment FCC Part 15 Subpart B Class A Class B This product complies with FCC Rules Part 15 Operation is subject to the following conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However
38. tis most often used for high resolution displays Frame Buffer The portion of the memory buffer on the graphics card used to store the image being displayed All rendering processes have been accomplished by this stage and this buffer contains only a one to one relationship of the data to be relayed to the display Frames Per Second In terms of 3D graphics refers to the rate at which the graphic processor can render new screens per second Higher rates equals better more naturalistic performance for such things as games set in a 3D environment Sometimes abbreviated to fps GPU GPU is an acronym for Graphics Processing Unit The GPU powers the operations of a graphics card including support for 2D 3D and video HDCP HDCP is an acronym for High Bandwidth Digital Copy Protection It is a form of digital rights management designed to protect copyright of signals being transported across DVI or HDMI connections Several international regulatory bodies have recommended its incorporation into high definition display and playback devices HDMI HDMI is an acronym for High Definition Multimedia Interface It is a 19 pin connector used for transferring combined digital audio and video HDMI supports standard enhanced and high definition digital video signals and is designed for use with VCRs DVD players personal computers and set top boxes A DVI adapter can be used to transfer the video signal to an HDMI capable di
39. tor and then turn on your computer Wait for your operating system to boot up You may receive a warning that the graphics driver failed to install Close this dialog 2 Run the Setup utility by doing the following a Inthe task bar click the Start Windows icon button The Start Menu opens b Select All Programs Accessories Run The Rum dialog appears 2012 Advanced Micro Devices Inc AMD FirePro W600 12 Drivers and Software Installation c Select Browse and select setup exe from the folder in which you have saved the driver download setup exe appears in the Open field of the Run dialog d Click OK Note The User Account Control dialog may appear if so click Continue The Catalyst Install Manager dialog may prompt you to close all open applications if so do so 3 In the Software Install dialog click Install 4 Click Next The installation wizard will start 5 Follow the wizard s on screen instructions to complete the installation gt Select Express to install typical drivers and software gt Select Custom to choose individual software components for installation Note The Custom installation option is recommended for advanced users only 6 Click Yes to the license agreement 7 Wheninstallation is complete select View Log to review installation details Click Finish when are done reboot your computer when prompted Your computer will reboot Proceed to configure your video settings and
40. ur graphics card Note Baseplate may not appear exactly as depicted Figure 2 2 AMD FirePro W600 Baseplate Connections Mini DisplayPort Mini DisplayPort Mini DisplayPort Mini DisplayPort Mini DisplayPort Mini DisplayPort 2 3 Display Configurations The following table lists options for attaching displays that are indirectly supported by the connections on your graphics card For best graphics performance and auality always use native connections when available Note Adapters not provided with your graphics card can be purchased directly from AMD s Web site or through your local AMD resellers 2012 Advanced Micro Devices Inc AMD FirePro W600 8 Hardware Installation Display Configuration Card Connection Used Comments Mini DisplayPort display Mini DisplayPort connection DisplayPort display Mini DisplayPort connection with Mini DisplayPort to DisplayPort connection DFP DVI display Mini DisplayPort connection with Mini DisplayPort to DFP digital flat DVI adapter single or dual link panel HDMI display Mini DisplayPort connection with Mini DisplayPort to HDMI adapter CRT VGA display Mini DisplayPort connection with Mini DisplayPort to CRT cathode ray VGA adapter tube analog display Note Six mini DisplayPort to DVI adapter single link adapters are included with your AMD FirePro W600 Other adapters must be purchased individually If
41. vironmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards 2012 Advanced Micro Devices Inc AMD FirePro W600 28 Reference For information on China RoHS EU RoHS or EU REACH compliance please refer to Product Environmental Compliance on the AMD Web site 5 5 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European Union This product was manufactured by Advanced Micro Devices Inc A AMD FirePro W600 2012 Advanced Micro Devices Inc Appendix A Glossary Workstation Products 2D Acronym for two dimensional a term applied to computer graphics that are flat Typical desktop applications such as word processors spreadsheet programs or other programs that manipulate print or simple graphics such as pictures or line art are generally considered to be operating within a 2D environment even when they include simple three dimensional elements such as buttons 3D Acronym for three dimensional referring to computer graphics that appear to have volume and depth Various modeling processes take the representation of a three dimensionalobject provided by the computer program and render it by using various lighting components applying textures and setting layers of transparency or opacity as required in order to produce a realistic representation of a three dimensional object on a two dimensional di
42. your graphics card includes a DisplayPort or Mini DisplayPort connection you can the following types of DisplayPort compliant adapters dongles with your graphics card Adapters Uses DisplayPort signals to transmit audio and video information between variants of the same connection type for example Mini DisplayPort to standard DisplayPort Active dongles Allows connection from a DisplayPort connection to a non DisplayPort display using DisplayPort signals Passive dongles Allows connection from a DisplayPort connection to a non DisplayPort display using non DisplayPort signals The type of adapter dongle used determines the number of displays that can be supported by your graphics card In general more displays can be supported with DisplayPort adapters and active dongles than with passive ones Note A list of compatible adapters dongles for your graphics card can be found at http support amd com us eyefinity Pages eyefinity dongles aspx 2 3 1 Multiple Displays Your AMD FirePro W600 graphics card provides display functionality for up to six displays through six Mini DisplayPort connections in Windows 7 Windows Vista or Linux The following table shows some examples of multiple display configurations A indicates an active adapter is used and P indicates a passive adapter is used Display abbreviations are mDP Mini DisplayPort DP DisplayPort SDVI single link DVI and dDVI dual link DVI AMD
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