G-Technology G-RAID Thunderbolt
Contents
1. p 9 GRAID 6 With Thunderbolt Using G RAID TB Easy Installation womoomsms p 11 Disconnect the Drive usc p 12 G Technology G RAID Z Using Your Drive With Thunderbolt Easy Installation G RAID TB attaches to your Mac with a Thunderbolt cable Simply plug one end into the Thunderbolt connector on your Mac and the other end into either port on the rear of G RAID TB Thunderbolt cable sold separately One of the great features of Thunderbolt technology is the ability to daisy chain up to six high performance devices Connect the power cord to the unit and plug the other end into a surge protector or wall outlet Press and hold the power button until the unit turns on The drive will automatically mount on the desktop p 11 G RAID d Using Your Drive With Thunderbolt Disconnect the Drive A great feature of Thunderbolt technology and G RAID TB is the ability to connect and dis connect the drive while your computer is running To prevent failures and or data loss it is important to follow the steps below when disconnecting or unmounting the drive from your computer 1 Before powering down and disconnecting the drive unmount the system by simply dragging the G RAID TB icon to the trash located in the dock Keyboard shortcut Select the drive icon and hit Command E 2 It is safe to remove the drive from your system when the drive ic2. most deman ing professional content creation applications like Final Cut Pro Avid and Adobe Premiere p 7 G RAID d About Your Drive With Thunderbolt What s in the Box The following items are included in the box e G RAID with Thunderbolt drive e External AC Power Supply e Quickstart Guide If any items are missing please contact G Technology at www g technology com support contact_support cfm System Requirements L gt lt Apple Mac computer equipped with a Thunderbolt port e Thunderbolt cable sold separately p 8 G RAID Y About Your Drive With Thunderbolt Overview of the Drive For maximum performance G RAID TB comes configured as a Striped RAID set or RAID O In this RAID mode data is written or striped across both disks doubling both capacity and performance as compared to a single disk drive RAID 0 is the best choice to take advantage of the amazing performance of the Thunderbolt interface The images below highlight some of the features of your G RAID TB There is a Power amp Activity LED on the front of the unit that will glow when the unit is powered on and will flash brighter as data is transferred to or from the hard drives On the rear of the unit is a Kensington Security Slot two high speed Thunderbol ports DC Power In and Soft touch On Off switch Kensington Thermo Regulated Security Slot Smart fan Activity LED Dual Thunderbolt Ports DC Power In
3. process HGST warrants that the replaced products are covered for the remainder of the original product warranty or 90 days whichever is greater How is our liability limited HGST AND ITS AFFILIATES SUPPLIERS DISTRIBUTORS AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY 2 LOSS OF OR DAMAGE TO YOUR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS EVEN IF INFORMED OF THE POSSIBILITY SOME JURISDIC TIONS DO NOT ALLOW LIMITATION OF LIABILITY INCIDENTAL DAMAGES OR CONSEQUENTIAL DAM AGES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU How do local laws apply THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION p 19 G RAID 6 Support amp Warranty With Thunderbolt CAPACITY DEFINITION AND DISCLAIMER For G Technology products 1TB or greater One gigabyte GB is equal to one billion bytes and one terabyte TB equals 1 000 GB one trillion bytes Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive the computer s oper ating system and other factors For G Technology products less than 1TB One gigabyte GB is equal to one billion bytes when referring to hard drive capacity
4. Accessible capacity will vary depending on the operat ing environment and formatting Copyright One gigabyte GB is equal to one billion bytes when referring to hard drive capacity Accessible capacity will vary depending on the operating environment and formatting Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U S and or other countries Design by G Technology in California G RAID and G Technology are trademarks of HGST a Western Digital company Apple Mac MacBook Pro FireWire Time Machine and the Mac logo are trademarks of Apple Inc Microsoft Windows Windows Vista and Windows XP are trade marks or registered trademarks of Microsoft Corporation in the US and or other countries Other trademarks are the property of their respective owners 2012 G Technology All rights reserved RO 09 12 p 20
5. PRODUCT MANUAL G Technology GRAID 6 With Thunderbolt Professional High Performance Dual Drive Storage System with Thunderbolt Interface g technology com G RAID With Thunderbolt Table of Contents Safety amp General Use Safety PrecautiOnS sssesssesssesssesssesssesss Backup Your Data se About Your Drive OQUO seeria What s in the BOX sss System Requirements ccccccnonococsmom mo Overview of the Drive uu Using G RAID with Thunderbolt Easy Installation cooccocononocacoonononons Disconnect the Drive se sss Maintenance for Your Drive Restore the Drive ICON m oooo o Support amp Warranty Technical Support sss ss essen Limited Warranty sss E rece nec Neca cer tere rrerne tern Table of Contents p 2 GRAID With Thunderbolt Safety amp General Use Safety Precautions sss p 4 Backup Your Data connonicicnonicicinncnonannononoso p 5 G Technology G RAID d Safety amp General Use With Thunderbolt Safety Precautions G RAID with Thunderbolt drive s warranty may be void as a result of the failure to respect the precautions listed here If you detect a problem with your drive please contact our Technical Support department If the product is returned with damage caused by improper handling the warranty will be void and liability will rest with the user Please read our Limited Warranty e Servicing Your
6. drive contains no user serviceable parts If it appears to be malfunctioning have it inspected by a qualified Technical Support representative e Moisture Place the device away from moisture or liquids To reduce the risk of damage do not expose this drive to rain or moisture Do not use itin damp or wet conditions Never place objects containing liquids on the drive as they may spill into its openings e Ventilation Place the device in a vented area The drive should never be placed near or over a radiator or heat source e Temperature Do not expose this drive to temperatures outside the range of 5 C to 35 C 41 F to 95 F or to operational humidity beyond 5 80 non condensing or non operating humid ity beyond 10 90 non condensing Avoid placing your drive near a source of heat or expos ing it to sunlight even through a window or in an environment that is too cold or humid e Physical Damage Do not place heavy objects on the drive Never use excessive force on your drive p 4 G RAID d Safety amp General Use With Thunderbolt Backup Your Data The disk drive contained in your G RAID with Thunderbolt G RAID TB device is a delicate electronic instrument and is susceptible to damage due to excessive physical shock Under no circumstances will G Technology be held liable for the recovery or restoration of lost data Any loss corruption or destruction of data while using a G Technology drive is the sole responsibi
7. e default G RAID TB drive icon on your desktop and press Command Il This opens the Get Info window below left 5 Select the default icon in the Get Info window below left 6 Press Command V to paste the custom G RAID TB icon into the Get Info window below right eD ON El G RAID with Thunderbol Pl G RAID with Thunderbolt Mogified Today 12 00 AM y En ag ht Comments Y General Kind Volume Created Today 12 00 AM Modified Today 12 00 AM Format Mac OS Extended Journaled Capacity 4 TE Available 4 TB Used 1 106 403 328 bytes 1 11 GB on disk Label x 889 9 C Shared folder Y More Info Y Name amp Extension G RAID with Thunderbolt Hide extension YF Preview b Sharing amp Permissions O a G RAID with Thunderbol G RAID with Thunderbolt T aft Modified Yesterday 10 33 PM Spotlight Comments General Kind Volume Created Yesterday 10 32 PM Modified Yesterday 10 33 PM Format Mac OS Extended Journaled Capacity 4 TB Available 4 TB Used 1 106 804 736 bytes 1 11 GB on disk Label x 8 YU 9889 9 Shared folder Y More Info Last opened Yesterday 10 38 PM Y Name amp Extension G RAID with Thunderbolt Hide extension b Sharing amp Permissions The icon for your G RAID TB has been restored and you can close the Get Info window Your drive is now ready for use p 15 GRAID With Thunde
8. lity of the user Make Two Backups To help prevent the loss of your data we highly recommend that you keep TWO copies of your data in separate storage locations Keep one copy on your G Technology drive Keep a second copy on your internal hard drive another G Technology drive or a form of removable storage media p 5 GRAID With Thunderbolt About Your Drive IEO CUCO temas memes A What s in the Box sese sss System Requirements sss Overview of the Drive G Technology G RAID d About Your Drive With Thunderbolt Introduction Thank you for purchasing the G RAID with Thunderbolt G RAID TB from G Technology Since 2004 G RAID has been the go to storage for content creation profes sionals around the globe and now G RAID TB redefines high performance Storage for content creation Performance that was once only possible on MacPro desktop computers is now available on Macbook and iMac systems thanks to Thunderbolt and G RAID TB Thunderbolt technology enables blazing fast transfers over an interface that is capable of sustaining two data streams at over 1000MB sec each This opens up incredible possibilities for mobile applications as well as simplifying high performance connectivity G RAID TB incorporates many of the same features of the standard G RAID including a thermo regulated smart fan all aluminum enclosure and soft touch electronic power switch The drive supports the
9. on is no longer present on your desktop 3 To power off G RAID TB press and hold the On Off power button until the unit shuts down p 12 GRAID 6 With Thunderbolt Maintenance for Your Drive Restore the Drive ICON sss sese p 14 G Technology G RAID Z Maintenance for Your Drive With Thunderbolt Restore the Drive Icon If the G RAID TB drive icon was erased during the configuration process see the pre vious section you can restore the icon with the following easy steps NOTE This process is not required for the operation of the G RAID TB However it will make your drive s appearance on the computer desktop look nicer and more accurate 1 To get the G Technology icon package go to www g technology com support and navigate to your product There will be a link to download the icons 2 Once downloaded it should automatically open the G Tech Icons folder as shown below If not double click the Zip file to open Next double click the DMG file to open the G Tech Icons package 3 Click to select the drive icon for G RAID TB in the package window Press Command C to copy the icon below eo6 L G TECHNOLOGY La o Lec e 0 3 GS Back Path QuickLook Action Search DEVICES K SHARED 4 eee EE gt Re Ma n y F SEARCH FOR i G DRIVE G DAIVE mobile USB G DAIVE slim G RAID G RAID with Thunderbolt G RAID mini G RAID 6 With Thunderbolt Maintenance for Your Drive 4 Select th
10. overage last This limited warranty lasts for 1 year 2 years 3 years or 5 years or a fixed period from date of purchase depending on when and where it was originally purchased To determine the warran ty specifically for your product visit www g technology com A valid proof of purchase may be required to prove eligibility If you do not have a valid proof of purchase the limited warranty period will be measured from the date of sale from HGST to the authorized distributor What does this limited warranty not cover The limited warranty does not cover damage resulting from commercial use misuse accident modification or alteration to hardware or software tampering unsuitable physical or operat ing environment beyond product specifications improper maintenance or failure caused by a product for which HGST is not responsible There is no warranty of uninterrupted or error free operation There is no warranty for loss of data you must regularly back up the data stored on your product to a separate storage prod uct There is no warranty for product with removed or altered identification labels HGST DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND INCLUDING BUT NOT LIM ITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU HGST is not responsible for return ing to you produc
11. rbolt Support amp Warranty Technical SUPPO a e R p 17 Limited Warrant yen a na e p 18 COON een E E p 20 G Technology G RAID 6 Support amp Warranty With Thunderbolt Technical Support Thank you for purchasing G RAID TB If you have any comments or questions about this manual or the product please let us know G Technology appreciates and values its customers striving to give you the finest ser vice and support If you encounter any difficulties while installing or using G RAID TB please contact G Technology Technical Support at www g technology com support contact_support cfm Helpful information for support When contacting Technical Support it s best to be in front of your computer and have the following information available e Your G RAID TB serial number on bottom of unit e Operating System and version e Computer model e List of other devices attached to your computer p 17 G RAID Q Support amp Warranty With Thunderbolt Limited Warranty HGST a Western Digital Company HGST Including G Technology for External Hard Disk Drives What does this limited warranty cover This Limited Warranty applies to new HGST products purchased from an authorized HGST dealer by the original purchaser for normal use and not for resale HGST warrants that a covered product is free from defects in materials and workmanship with the exceptions stated below How long does limited warranty c
12. t which is not covered by this limited warranty p 18 G RAID d Support amp Warranty With Thunderbolt What must you do If you are having trouble with a product before seeking limited warranty service first follow the troubleshooting procedures that HGST or your reseller provides To obtain limited warranty service you must first obtain a Return Materials Authorization RMA and ship to address by contacting G Technology at http www g technology com support Please follow the instructions found on the website You must return the covered hard disk drive using approved packaging to our logistics center You must pay any associated transportation charges duties and in surance in shipping the drive to our logistics center You should remove all personal information from the product prior to its return What will HGST do HGST will replace the drive with a functionally equivalent replacement product transportation pre paid HGST may replace your product with a product that was previously used repaired and tested to meet HGST specifications You receive tile to the replaced product at delivery to carrier at HGST shipping point You are responsible for importation of the replaced product if applicable HGST will not return the original drive to consumers therefore the consumer is responsible for moving data to another media before returning Data Recovery is not covered under this warranty and is not part of the warranty returns
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