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HP Pavilion dm4-1006tu

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1. 90 5 Setup Utility F 92 venisse E EEE E E AA E OaE EKE O E EAA RAKES 92 B Ios nemo mr To 92 Changing the language of Setup Utility 92 Navigating and selecting in Setup Utility 93 Displaying system information sodass p RE RURDI MAT UR UR Made add pM 93 Restoring default settings in Setup eee enero nnne 94 Exiting Setup te eee an i Dixie DOT DOM Neat 94 Setup Ny MENUS PENIS EE EA E E 95 Mammen Te TR 95 ANEN ARE E A a t 95 System etate cR Pr rat cort perla ebur ear natn 95 Diagnostics un REDEEM 96 viii LER DUE eoi PER 97 Computer specificahons 97 35 56 cm 14 0 in display specifications o ek pete a 98 Hard drive dime oen ci mebliduqiideitetabdian rererere aima ePi diis 99 DVD RW SuperMulti Double Layer Drive 100 System resource specifications esse rec Lu RU ERE HE Nai eh 101 7 Backup ond EL ANE R 102 Creating recovery pO RE Cu RU vul tmp rit ps dedbrus 103 Backing up your information xsxo
2. 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec AX DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec AX DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode 100 Chapter 6 Specifications System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer System resources you can access from Device Manager are direct memory access DMA channels input output I O ports interrupt request IRQ lines and memory addresses If two devices require the same resource and create a device conflict you can manually change the resource settings in Device Manager to be sure each setting is unique A CAUTION Improperly changing resource settings can disable your hardware and cause your computer to malfunction or become inoperable Only users who have expert knowledge of computer hardware and hardware configurations should change resource settings To view resource settings in Windows 7 1 Select Start gt Computer Click System properties near the top of the Computer folder On the left click Device Manager On the View menu click one of the following e Resources by type e Resources by connection System resource specifications 101 7 Backup and recovery 102 Recovery after a system failure is
3. a a a a audien a A E E EaR 12 Display Components asciende incita dai n EE a E eae ee mies 14 Bottom components REM 15 Wireless afe DEI a ood asiento oit ace banca bte Roe arb tdt duas REEE RONTE Kr KEE aT Er S Eii 16 Additional hardware components 17 3 paris caldlog nes siisiescesscccsovadsivessiviserissscnsersonsnsssensessivinaieestiodesisinodenesdieesensnsossies 18 Serial number locaton ses octies itle nete onec binnen ln n 18 Computer major 19 Display assembly components sies PPM 27 Plastics Kif ameni m mm T 28 M ss storage devi ees s savoeia 29 Miscellaneg s pars aD ee E RE 30 Sequential part number listing vei Hl Eu gr d Qe 31 4 Removal and replacement procedures ee eee ee eee enne nnne nae sensn sns nante 38 Preliminary replacement requirements OR DD META Ui 38 cT MEE T T re renner T TM 38 Service considerations uico ebria obedit betta etn andre din mur eroi Opes 38 pans 38 Cables and connectors erem ni Pasa 39 Drive handling TET DOR 39 vii Grounding guidelines edo a te cupf vv CUIR EPIRI 40 Electrostatic discha
4. 594188 001 Intel Core i5 520M Dual Core processor 2 40 GHz SC turbo up to 2 93 GHz 3 MB L3 cache Intel Core i5 540M Dual Core processor 2 53 GHz SC turbo up to 3 06 GHz 3 MB L3 cache 597624 001 Intel Core i5 430M Dual Core processor 2 26 GHz 3 MB L3 cache 598856 001 Memory module 2048 MB PC3 10600 1333 MHz 598859 001 599092 001 Memory module 1024 MB PC3 10600 1333 MHz Memory module 4096 MB PC3 10600 1333 MHz Sequential part number listing 33 34 Spare part number 600370 001 Description Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea G
5. For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentian Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Belize Benin Bermuda Bhutan Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Pri
6. Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey Ukraine United Arab Emirates United Kingdom Uruguay the US Virgin Islands the United States Venezuela and Vietnam Broadcom 43224AGN 802 1 1a b g draft n WiFi Adapter 582564 001 For use in Antigua and Barbuda Aruba the Bahamas Barbados Belize Canada Guam Guinea Haiti Jamaica the Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname the US Virgin Islands and the United States 50 Chapter 4 Removal and replacement procedures Description Spare part number Broadcom 43224AGN 802 11a b g draft n WiFi Adapter 582564 002 For use in Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland
7. Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 594187 001
8. Iceland India Indonesia Ireland Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 582564 001 582564 002 587259 001 Broadcom 43224AGN 802 1 1a b g draft n WiFi Adapter for use in Antigua and Barbuda Aruba the Bahamas Barbados Belize Canada Guam Guinea Haiti Jamaica the Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent
9. Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom the United States Uruguay the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Chapter 3 Illustrated parts catalog Spare part number 600370 001 Item Description Spare part number Realink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo 602992001 Adapter For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei
10. Top cover includes Touchpad 608224 001 4 Power button board includes cable 608226 001 5 Fingerprint reader board 608225 001 6 Speaker assembly includes cable 608232 001 7 USB board includes cable 608277 001 8 Power connector cable includes power connector and cable 608273 001 9 System board includes replacement thermal material For use in models equipped with 1 GB of HD5450 discrete graphics memory 616244 001 For use in models equipped with 512 MB of HD5450 discrete graphics memory 608203 001 Chapter 3 Illustrated parts catalog Description Spare part number For use in models equipped with 512 MB of HD5470 discrete graphics memory 621044 001 For use in models equipped with 1 GB of HD5470 discrete graphics memory 621045 001 For use in models equipped with 512 MB of HD6370 discrete graphics memory 630713 001 For use in models equipped with 1 GB of HD6370 discrete graphics memory 630714 001 For use in models equipped with UMA graphics 608204 001 For use in models equipped with WiMAX and UMA graphics 633863 001 10 Processor includes replacement thermal material Intel Core i7 processor Dual Core e 640M 2 80Hz SC turbo up to 3 33 GHz 4 MB L3 cache 625826 001 e 620M 2 26 GHz SC turbo up to 3 33 GHz 4 MB L3 cache 587259 001 Intel Core i5 processors Dual Core e 580M 2 66 GHz SC turbo up to 3 33 GHz 3 MB L3 cache 625825 001 e 560M 2 66 GHz SC
11. WWAN module see WWAN module on page 55 Keyboard see Keyboard on page 62 Chapter 4 Removal and replacement procedures d Optical drive see Optical drive on page 60 e Top cover see Top cover on page 64 Remove the display assembly 1 Turn the computer display side up with the front toward you 2 Open the display as far as possible 3 Disconnect the display panel cable 1 from the system board 4 Remove the four black Phillips PM2 5x6 5 screws 2 that secure the display assembly to the computer CAUTION Support the display assembly when removing the display screws in the following steps Failure to support the display assembly can result in damage to the assembly and other components 5 Remove the wireless antenna cables from the hole 3 built into the base enclosure 6 Remove the display assembly 4 NOTE In the left main display hinge screws populate the right and left holes in the hinge no screw in the middle hole In the right main hinge screws populate the left two holes in the hinge Component replacement procedures 71 7 If it is necessary to remove the display brackets remove the two Phillips PM2 0x3 0 screws 1 that secure the brackets to base enclosure and the remove the brackets 2 8 If it is necessary to replace any of the display assembly internal components remove the following screw covers and screws The display screw covers are included in the Displ
12. access to the cables 7 Release the ZIF connector to which the power button board is connected and disconnect the cable from the system board 1 Component replacement procedures 65 8 Release the ZIF connector to which the TouchPad button board cable is connected and disconnect the cable from the system board 2 9 Release the ZIF connector to which the fingerprint reader board cable is connected and disconnect the cable from the system board 3 10 Remove the top cover from the base enclosure Reverse this procedure to install the top cover 66 Chapter 4 Removal and replacement procedures Fingerprint reader board Description Spare part number Fingerprint reader board 608225 001 Before removing the fingerprint reader board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the following components a drive see Hard drive on page 57 Optical drive see Optical drive on page 60 Keyboard see Keyboard on page 62 d Top cover see Top cover on page 64 Remove the fingerprint read
13. removal 75 spare part number 75 Index 121 display bracket spare part number 35 Display Cable Kit spare part number 75 Display Cable Kit spare part number 35 display component recycling display components illustrated 27 spare part numbers display enclosure illustrated 27 spare part number 27 35 display hinge cover spare part number 35 display hinge kit spare part number 28 display panel illustrated 27 product description 2 removal 74 spare number 74 Display Screw Kit spare part number 28 35 display specifications 98 115 27 drive light 12 drives boot order 96 preventing damage 39 DVD RW SuperMulti DL Drive removal 60 spare partnumber 35 spare part numbers 26 29 specifications 100 E electrostatic discharge 40 eSATA USB combo port identifying 13 esc key identifying 10 Ethernet product description 3 external media cards product description 3 external monitor port identifying 12 pin assignments 109 F H1 107 fan always on 96 122 Index fan heat sink assembly removal 85 spare part number 21 85 feet locations 44 spare part number 44 fingerprint reader board removal 67 spare part number 20 36 67 fingerprint reader light identifying 8 fingerprint reader identifying 9 fn key identifying 10 front components 6 full system recovery 102 G graphics product description 1 grounding equipment and methods 42 H hard drive identifying 15 precaution
14. 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options 2 Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon This table describes factory settings For information about changing factory settings refer to the user guides located in Help and Support Top components 9 Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Action keys Execute frequently used functions 10 Chapter 2 External component identification Front components Component Description 1 Digital Media Slot Supports the following optional dig
15. 2 from the SIM slot Reverse this procedure to install the SIM Chapter 4 Removal and replacement procedures Memory module Description Spare part number 4096 MB PC3 10600 1333 MHz 599092 001 2048 MB PC3 10600 1333 MHz 598856 001 1024 MB PC3 10600 1333 MHz 598859 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 Remove the memory module 1 Turn the computer upside down with the front toward yov 2 Loosen the two Phillips PM2 5x5 0 captive screws 1 that secure the memory wireless module compartment cover to the computer 3 Lift the left side of the cover 2 swing it forward and remove it 3 The memory wireless compartment cover is included in the plastics kit spare part number 608233 001 4 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Component replacement procedures 47 5 Remove the module 2 by pulling it away from the slot at an an
16. 2 Data 3 Data A Ground Chapter 8 Connector pin assignments 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used Requirements for all countries or regions The requirements listed below are applicable to all countries or regions e length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country or region s power system e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries or regions 113 Requirements for specific countries or regions Country region Accredited agency Applicable note number
17. 512 MB of HD5470 discrete graphics memory 621045 001 System board for use in models equipped with 1 GB of HD5470 discrete graphics memory 621046 001 640 GB 7200 RPM hard drive 622394 001 750 GB 5400 RPM hard drive replaced by 603787 001 625824 001 Intel Core i5 560M Dual Core processor 2 66 GHz SC turbo up to 3 2 GHz 3 MB L3 cache 625825 001 Intel Core i5 580M Dual Core processor 2 66 GHz SC turbo up fo 3 33 GHz 3 MB L3 cache 625826 001 Intel Core i7 640M Dual Core processor 2 80Hz SC turbo up to 3 33 GHz 4 MB L3 cache 626309 001 Intel Core i5 460M Dual Core processor 2 53 GHz 3 MB L3 cache Chapter Illustrated parts catalog Spare part Description number 630284 001 Display cable kit for models equipped with WWAN 630713 001 System board for use in models equipped with 512 MB of HD6370 discrete graphics memory 630714 001 System board for use in models equipped with 1 GB of HD6370 discrete graphics memory 633252 001 750 GB 7200 RPM hard drive 633863 001 System board for use in models equipped with WiMAX and UMA graphics 634336 001 Thermal pad kit 634693 001 Intel Core i5 480M Dual Core processor 2 66 GHz 3 MB L3 cache Sequential part number listing 37 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flatbladed screwdriver e Magnetic screwdrive
18. 608210 001 Display hinge cover 60821 1 001 Display Cable Kit 608212 001 Display Screw Kit 608214 001 Display bracket with hinges 608215 001 Hard drive 160 GB solid state 608216 001 250 GB 7200 RPM hard drive 608217 001 320 GB 7200 RPM hard drive 608218 001 500 6 7200 RPM hard drive 608219 001 640 GB 5400 RPM hard drive replaced by 603785 001 608221 001 DVD RW SuperMulti DL Drive 608222 001 Keyboard for use in the United States 608222 031 Keyboard for use the United Kingdom 608222 041 Keyboard for use in Germany 608222 051 Keyboard for use in France 608222 071 Keyboard for use in Spain 608222 121 Keyboard for use in English and French Canada 608222 141 Keyboard for use in Turkey 608222 161 Keyboard for use in Latin America 608222 171 Keyboard for use in Saudi Arabia 608222 201 Keyboard for use in Brazil 608222 251 Keyboard for use in Russia 608222 281 Keyboard for use in Thailand 608222 291 Keyboard for use in Japan 608222 AB1 Keyboard for use in Taiwan 608222 AD1 Keyboard for use in South Korea 608222 B31 Keyboard for use in Europe the Middle East and Africa 608222 BG1 Keyboard for use in Switzerland 608222 DH1 Keyboard for use in the Netherlands Sequential part number listing 35 36 Spare part Description number 608223 001 Base enclosure 608224 001 Top cover includes Touchpad and bracket button board and
19. 7 HP Pavilion dm4 Entertainment Maintenance and Service Guide Copyright 2010 Hewlett Packard Development Company L P Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2010 Document Part Number 609889 001 MSG revision history Revision Publication date Description A August 2010 November 2010 Updated commodities in the following location Updated bottom components illustration in the following location Bottom components on page 15 Updat
20. AC 3 pin black 1 83 m for use in Taiwan 49037 1 ADI1 Power cord AC 3 pin black 1 83 m for use in South Korea 49037 1 D01 Power cord AC 3 pin black 1 83 m for use in Argentina 49037 1 D61 Power cord AC 3 pin black 1 83 m for use in India 531993 001 HP un2420 Broadband Module WWAN 537921 001 Bluetooth module without cable Sequential part number listing 31 32 Spare part number 580101 001 Description Atheros AR9285 802 11 a b g n 2x2 WiFi adapter for use in Canada the Cayman Islands Guam Puerto Rico the United States and the US Virgin Islands 580101 002 Atheros AR9285 802 11 a b g n 2x2 WiFi adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentian Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Belize Benin Bermuda Bhutan Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary
21. Australia EANSW Austria OVE Belgium CEBC Canada CSA 2 Denmark DEMKO Finland FIMKO France UTE 1 1 IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 cond
22. Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychel
23. Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy lvory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates
24. EDR Combo Adapter 600370 001 For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Israel Italy Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua
25. St Kitts and Nevis St Lucia St Vincent and Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the US Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N WiMAX 6250 619997 001 Intel Centrino Advanced N WiMAX 6250 for use in the United States 15 Memory modules PC3 10600 1333 MHz 4096 MB 599092 001 2048 MB 598856 001 1024 MB 598859 001 16 Battery 9 cell 93 WH 2 80 Ah Li ion 593550 001 6 cell 62 WH 2 80 Ah Li ion 593562 001 6 cell 55 WH 2 55 Ah Li ion 593554 001 17 18 Base enclosure includes modem cable and optical drive cable 608223 001 Hard drive includes hard drive bracket NOTE The hard drive cable is included in the Misc Cable Kit spare part number 608227 001 750 GB 5400 RPM replaces 622394 001 603787 001 750 GB 5400 RPM replaced by 603787 001 622394 001 750 GB 7200 RPM 633252 001 Computer major components 25 ltem Description Spare part number 640 GB 5400 RPM replaces 608219 001 603785 001 640 GB 5400 RPM replaced by 603785 001 608219 001 640 GB 7200 RPM 621046 001 500 GB 7200 RPM 608218 001 320 GB 7200 RPM 608217 001 25
26. TouchPad with Mylar click pad cover taps Y Y multitouch gestures enabled by default Power requirements 9 cell 93 Wh 2 80 Ah Li ion battery Y Y 6 cell 62 Wh 2 80 Ah Li ion battery Y 6 cell 55 Wh 2 55 Ah Li ion battery Y 65 W AC adapter with SmartPin DC connector Y 90 W AC adapter with Smart Pin DC connector Y Security Kensington Security Lock Y Fingerprint reader with Digital Persona Software Y Y Support Operating system Preinstalled Y Y Windows 7 Professional 64 bit Y Y Windows 7 Home Premium 64 bit Windows 7 Home Basic 32 and 64 bit Y Y FreeDOS Y Y RedFlag Y Y Serviceability End user replaceable parts Y V AC adapter Y Battery system Y Y Memory module Y Y Optical drive Y Chapter 1 Product description Mini card device SIM 2 External component identification Identifying the hardware Components included with the computer may vary by region and model The illustrations in this chapter identify the standard features on most computer models To see a list of hardware installed in the computer follow these steps 1 Select Start My Computer 2 In the left pane of the System Tasks window select View system information 3 Select Hardware tab Device Manager You can also add hardware or modify computer configurations using Device Manager 6 Chapter 2 External component identification Top components TouchPad Component Descr
27. United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Wireless N 1000 802 11b g n 1x2 593530 001 For use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada the Cayman Islands Chile People s Republic of China Colombia Costa Rica Croatia Cyprus the Czech Republic Denmark the Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Martinique Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey Ukraine United Arab Emirates United Kingdom Uruguay the US Virgin Islands the United States Venezuela and Vietnam Broadcom 43224AGN 802 11a b g draft n WiFi Adapte
28. and the Grenadines Suriname the US Virgin Islands and the United States Broadcom 43224AGN 802 1 1a b g draft n WiFi Adapter for use in Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Honduras Hong Kong Hungary Iceland India Ireland Italy Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Moldo
29. and then press enter Your change goes into effect immediately Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys e choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 or f e select an item press enter Toclose a text box or return to the menu display press esc e display additional navigation and selection information while Setup Utility is open press f1 Displaying system information The following procedure explains how to display system information in Setup Utility If Setup Utility is not open begin at step 1 If Setup Utility is open begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press 10 2 Select the Main menv System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow
30. as complete as your most current backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Creating a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Backing up your information regularly to protect your important system files Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create NOTE Com
31. cable 608225 001 Fingerprint reader board 608226 001 Power button board includes cable 608227 001 Misc Cable Kit includes Bluetooth module cable and hard drive cable 608228 001 Rubber feet 608229 001 Fan heat sink for use in models with UMA graphics includes replacement thermal material 608231 001 Fan heat sink assembly for use in models with discrete graphics includes replacement thermal material 608232 001 Speaker assembly includes cable 608233 001 Plastics Kit 608234 001 Screw Kit 608273 001 Power connector with cable 608277 001 USB board with cable 613152 001 90 W Smart AC adapter with power factor correction PFC RC V 613153 001 65 W Smart AC adapter RC V 613160 001 90 W Smart AC adapter with power factor correction PFC RC V EM 613161 001 65 W Smart AC adapter with power factor correction PFC RC V EM 613585 001 Intel Core i5 450M Dual Core processor 2 40 GHz 3 MB L3 cache 613666 001 35 56 cm 14 0 in display panel high definition BrightView for use in models with WWAN 613667 001 35 56 cm 14 0 WXGA Brightview display assembly for use in models equipped with WWAN 615744 001 Webcam module 616244 001 System board includes replacement thermal material for use in models with 1 GB of HD5450 discrete graphics memory 619997 001 Intel Centrino Advanced N WiMAX 6250 WLAN module for use in the United States 621044 001 System board for use in models equipped with
32. drive specifications 750 GB 640 GB Dimensions 500 GB 320 GB 250 GB Height 9 5 mm Width 70 mm Weight 101g Interface type SATA Transfer rate 100 MB sec Security ATA security Seek times typical read including setting Single track 1 0 ms 1 0 ms 1 0 ms 1 5 ms 2 0 ms Average 14 0 ms 14 0 ms 14 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 1 465 149 1 1 250 263 7 976 773 168 625 142 448 488 397 168 68 28 Disc rotational speed 5400 and 5400 and 7200 rpm 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 99 DVD RW SuperMulti Double Layer Drive specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD lt 230 ms CD lt 175 ms Cache buffer 2 MB Data transfer rate
33. e Product name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanumeric identifier that is unique to each product number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine whot components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer Component replacement procedures 43 Computer feet Description Spare part number Rubber Feet Kit 608228 001 The computer feet are adhesive backed rubber pads The feet attach to the base enclosure in the locations illustrated below 44 4 Removal and replacement procedures Battery Description Spare part number 9 cell 93 WH 2 80 Ah Li ion 593550 001 6 cell 55 WH 2 55Ah Li ion 593554001 6 cell 62 WH 2 80 Ah Li ion 593562 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the compute
34. module see WLAN module on page 50 WWAN module see WWAN module on page 55 Optical drive see Optical drive on page 60 Keyboard see Keyboard on page 62 Top cover see Top cover on page 64 Speaker assembly see Speaker assembly on page 81 Power connector cable see Power connector cable on page 77 USB board see USB board on page 76 Display assembly see Display assembly on page 70 Chapter 4 Removal and replacement procedures k System board see System board on page 83 l Fan heat sink assembly see Fan heat sink assembly on page 85 Remove the processor 1 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor Component replacement procedures 91 5 Setup Utility Starting Setup Utility Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working NOTE The fingerprint reader cannot be used to access Setup Utility The utility reports information about the computer and provides settings for startup security and other preferences To start Setup Utility Open Setup Utility by tur
35. not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only 106 NOTE Computers with an SSD may not have a recovery partition If the computer does not have recovery partition you will not be able to recover using this procedure Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software Chapter 7 Backup and recovery On some models you can perform a recovery from the partition on the hard drive accessed by pressing either the Start button or This restores the computer to its factory condition To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways Select Start gt All Programs gt Recovery Manager gt Recovery Manager e Turn on or restart the computer and then press esc while the Press ESC key for Startup Menu message is displayed at the bottom of the screen Then press 111 while the Press F1 1 for recovery message is displayed on the screen 2 Click Sy
36. removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Preliminary replacement requirements 39 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricit
37. see System board on page 83 Remove the fan heat assembly fan heat sink appearance may vary Component replacement procedures 85 NOTE Steps 1 through 4 apply to computers with discrete subsystem memory on the system board Steps 5 through 7 apply to computers with UMA subsystem memory 1 Turn the system board upside down 2 Disconnect the fan cable from the system board 3 Follow the sequence embossed on heat sink to loosen the six Phillips PM2 5x7 0 captive screws 1 that secure the fan heat sink assembly to the system board amp NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heat sink assembly from side to side to detach the assembly 86 Chapter 4 Removal and replacement procedures 4 Remove the fan heat sink assembly 2 The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly 1 3 and the processor 2 and graphics processor 3 on the system board each time the fan heat sink assembly is removed Thermal pads and thermal paste must be installed on all surfaces before the fan heat sink assembly is reinstalled The following illustration shows the locations for thermal material on systems with discrete graphics subsystems NOTE Steps 5 through 7 apply to computers with UMA subsystem memory on the system board Steps 1 through 4 app
38. to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter After either choice the computer restarts in Windows Chapter 5 Setup Utility Setup Utility menus The menu tables in this section provide an overview of Setup Utility options NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information View and change the system time and date e View identification information about the computer View specification information about the processor memory size system BIOS and keyboard controller version select models only Security menu Select To do this Administrator password Enter change or delete an administrator password Power On Password Enter change or delete a power on password System Configuration menu Select To do this Language Support Change the Setup Utility language Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology select models only Enable disable the processor Virtualization Technology Processor State select mo
39. 0 GB 7200 RPM 608216 001 160 GB solid state drive 608215 001 19 DVD RW SuperMulti DL Drive 12 7 mm optical drive fixed 608221 001 26 Chapter Illustrated parts catalog Display assembly components Item Description Spare part number 1 Display bezel 608209 001 2 Webcam module 615744 001 3 Display panel Brightview high definition 35 56 em 14 0 in includes display panel cable For use in models without WWAN 608206 001 For use in models with WWAN 613666 001 Display assembly components 27 Item Description Spare part number 3 Display hinge cover 608210 001 4a Webcam cable 4b Antennas and cables 5 Display hinge cover 608210 001 6 Display bracket 608214 001 7 Display back cover 608208 001 Display Screw Kit not illustrated includes screws and screw covers 608212 001 Display cable kit not illustrated 60821 1 001 Display cable kit for models equipped with WWAN not illustrated 630284 001 Plastics Kit 28 Description Spare part number Plastics kit 608233 001 1 Wireless memory module mini card compartment cover includes captive screw 2 Hard drive bay cover includes captive screws Chapter 3 Illustrated parts catalog Mass storage devices Description Spare part number 1 Optical drive 12 7 mm SATA fixed DVD RW SuperMulti DL Drive 608221 001 2 Hard drive include hard drive br
40. 1 monitor port pin assignments 109 mute light identifying 8 N network jack identifying 13 pin assignments 110 operating system product description 4 optical drive precautions 39 product description 2 removal 60 spare part numbers 60 specifications 100 26 29 P packing guidelines 41 passwords 95 performing a recovery 106 plastic parts 38 Plastics Kit spare part number 36 Plastics kit contents 28 spare part number 28 pointing device product description 4 ports eSATA USB 13 product description 3 USB 11 power button board removal 69 spare part number 20 36 69 power button identifying 9 power connector cable removal 77 spare part number 20 36 77 power connector identifying 12 power cord identifying 17 spare part numbers 30 31 power cord set requirements 113 power light identifying 8 13 power requirements product description 4 power on password 95 processor product description 1 removal 90 spare part numbers 33 36 90 Processor C State 95 product description audio 3 camera 3 display panel 2 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drives 2 pointing devices 4 ports 3 power requirements 4 processors 1 product name 1 21 32 security 4 serviceability 4 wireless 3 product name 1 R recovering a program or driver 102 from the dedicated recovery partition 106 from t
41. 3785 001 640 GB 5400 RPM replaced by 603785 001 608219 001 500 GB 7200 RPM 608218 001 320 GB 7200 RPM 608217 001 250 GB 7200 RPM 608216 001 160 GB solid state drive 608215 001 Before removing the hard drive follow these steps 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the memory wireless module compartment cover see Memory module on page 47 Remove the hard drive 1 2 Position the computer with the front toward you Loosen the two captive Phillips PM2 5x5 0 screws 1 that secure the hard drive cover to the computer Component replacement procedures 57 3 Lift the cover up at an angle 2 and remove it 3 The hard drive cover is included in the plastics kit spare part number 608233 001 4 Disconnect the hard drive cable from the system board 1 5 Lift the hard drive out of the hard drive bay 2 6 fit is necessary to replace the hard drive bracket also called the protective cover disconnect the hard drive cable 1 from the hard drive 58 Chapter 4 Removal and replacement procedures 7 Remove the four
42. 71 201 For use in the United Kingdom and Singapore 490371 031 Thermal pad kit 634366 001 RTC battery 449137 001 Chapter Illustrated parts catalog Description Spare part number Rubber feet 608228 001 Screw Kit 608234 001 Phillips M2 0x2 0 broadhead screw Phillips M2 0x3 0 screw Phillips M2 0x4 0 screw Phillips M2 0x5 0 screw Phillips M2 5x5 0 screw Phillips M2 5x6 5 screw Phillips M2 5x7 0 screw Phillips M3 0x3 0 screw Sequential part number listing Spare part Description number 449137 001 RTC battery 490371 001 Power cord AC 3 pin black 1 83 m for use in North America 490371 011 Power cord AC 3 pin black 1 83 m for use in Australia 490371 021 Power cord AC 3 pin black 1 83 m for use in Europe the Middle East and Africa 490371 031 Power cord AC 3 pin black 1 83 m for use in the United Kingdom and Singapore 490371 061 Power cord AC 3 pin black 1 83 m for use in Italy 490371 081 Power cord AC 3 pin black 1 83 m for use in Demmark 490371 111 Power cord AC 3 pin black 1 83 m for use in Switzerland 490371 201 Power cord AC 3 pin black 1 83 m for use in Thailand 49037 1 202 Power cord AC 3 pin black 1 83 m for use in Brazil 490371 291 Power cord AC 3 pin black 1 83 m for use in Japan 490371 AAl Power cord AC 3 pin black 1 83 m for use in the People s Republic of China 490371 1 Power cord
43. Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka
44. Create mom ow Do Follow the on screen instructions Backing up your information 105 Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System In the left pane click System protection 2 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Performing a recovery NOTE You can recover only files that you have previously backed up HP recommends that you use HP Recovery Manager to create a set of recovery discs entire drive backup as soon as you set up your computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs or from a dedicated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software NOTE Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software
45. France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Honduras Hong Kong Hungary Iceland India Ireland Italy Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4313AGN 802 1 1a b g draftn WiFi Adapter 593836 001 For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh
46. Keyboard for use in the United States 608222 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the memory wireless compartment cover see Memory module on page 47 Remove the hard drive cover see Hard drive on page 57 Chapter 4 Removal and replacement procedures Remove the keyboard 1 Turn the computer upside down with the front toward yov 2 Remove the two Phillips PM2 5x6 5 screws that secure the keyboard to the computer 3 Turn the computer right side up with the front toward yov 4 Open the computer as far as possible Release the top edge of the keyboard by lifting it up to disengage the keyboard from the tabs on the top cover 1 6 Rotate the keyboard over until it rests on the palm rest 2 7 Release the zero insertion force ZIF connector to which the keyboard cable is attached and disconnect the keyboard cable 3 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 63 Top cover D
47. New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom the United States Uruguay the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N WiMAX 6250 WLAN module 619997 001 For use in the United States Chapter 4 Removal and replacement procedures Before removing the WLAN module follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the memory wireless module compartment cover see Memory module on page 47
48. Phillips PM3 0x3 0 screws 2 and cover 3 only If the hard drive does not already have these components preassembled 9 Reverse this procedure to reassemble and install the hard drive Component replacement procedures 59 Optical drive Description Spare part number DVD RW SuperMulti DL Drive 608221 001 Before removing the optical drive follow these steps 1 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the memory wireless module compartment cover see Memory module on page 47 Remove the hard drive cover see Hard drive on page 57 Remove the optical drive 1 2 5 Position the computer upside down with the front toward you Remove the Phillips PM2 5x5 0 screw 1 that secures the optical drive to the computer Use a flat bladed screwdriver or similar tool to push the drive bracket 2 to release the optical drive Remove the optical drive 3 If it is necessary to remove the drive bezel insert the end of a paper clip into the release access hole 1 in the optical drive bezel Press in gently until the tray
49. Remove the WLAN module 1 2 Turn the computer upside down with the front toward you Disconnect the two WLAN antenna cables 1 from the WLAN module Remove the two Phillips PM2 0x4 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 53 4 Remove the WLAN module 3 by pulling it away from the slot at an angle CAUTION prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion into the WLAN module slot E 1 1 i Pl Reverse this procedure to install a WLAN module 54 Chapter 4 Removal and replacement procedures WWAN module NOTE The WWAN module and the WLAN module are not interchangeable Description Spare part number HP un2420 Broadband Module WWAN 531993 001 Before removing the WWAN module follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operat
50. Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the US Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 603785 001 640 GB 5400 RPM hard drive replaces 608219 001 603787 001 608203 001 608204 001 750 GB 5400 RPM hard drive replaces 622394 001 System board includes replacement thermal material for use in models with 512 MB of HD5450 discrete graphics memory System board includes replacement thermal material for use in models with UMA graphics subsystem Chapter Illustrated parts catalog Spare part Description number 608206 001 35 56 cm 14 0 in display panel high definition Brightview for use in models without WWAN 608207 001 35 56 cm 14 0 in WXGA Brightview display assembly for use in models not equipped with WWAN 608208 001 Display enclosure 608209 001 Display bezel
51. States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Computer major components 23 24 Item Description Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius
52. a Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal Puerto Rico the
53. acket NOTE The hard drive cable is included in the Misc Cable Kit spare part number 608227 001 750 GB 5400 RPM replaces 622394 001 603787 001 750 GB 5400 RPM replaced by 603787 001 622394 001 750 GB 7200 RPM 633252 001 640 GB 7200 RPM 621046 001 640 GB 5400 RPM replaces 608219 001 603785 001 640 GB 5400 RPM replaced by 603785 001 608219 001 500 GB 7200 RPM 608218 001 320 GB 7200 RPM 608217 001 250 GB 7200 RPM 608216 001 160 GB solid state drive 608215 001 Mass storage devices 29 Miscellaneous parts 30 Description AC adapters Spare part number 90 W Smart AC adapter with power factor correction PFC RC V 3W 613153 001 90 W AC adapter with power factor correction PFC RC V EM 3W 613160 001 65 W Smart AC adapter RC V 3W 613152 001 65 W Smart AC adapter with power factor correction PFC RC V EM 3W 613161 001 Power cord AC 3 wire black 1 83 m For use in Argentina 49037 1 D01 For use in Australia 490371 011 For use in Brazil 49037 1 202 For use in the People s Republic of China 490371 1 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 49037 1 D61 For use in Italy 49037 1 061 For use in Japan 490371 291 For use in North America 490371 001 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 49037 1 AB1 For use in Thailand 4903
54. and the liquid crystal display LCD panel 2 Qo NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Battery 115 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 116 Chapter 10 Recycling 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 117 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outw
55. and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at staticfree workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 41 Equipment guidelines 42 Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is reco
56. ard o 13 Remove the backlight cover 14 Turn the display panel right side up 118 Chapter 10 Recycling 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down WARNING backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 119 18 Remove the backlight from the backlight frame 19 Disconnect the display panel cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 120 Chapter 10 Recycling Index Symbols Numerics 1394 Power Saving 95 A AC adapter identifying 17 spare part numbers 30 36 action keys identifying 10 administrator password 95 antennas 16 applications key Windows 10 audio product description 3 audio in microphone jack identifying 12 pin assignments 108 audio out headphone jack identifying 12 pin assignments 108 B backing up customized window toolbar and menu bar settings 104 personal files 104 templates 104 base enclosure spare part number 25 36 battery r
57. ay Screw Kit spare part number 608212 001 1 Two Mylar screw covers on the display bezel bottom edge 2 Two Phillips PM2 5x5 0 screws 9 Flex the inside edge of the top 1 the left and right sides 2 and the bottom 3 of the display bezel until the bezel disengages from the display back cover 72 Chapter 4 Removal and replacement procedures 10 Remove the display bezel 4 The display bezel is available using spare part number 608209 001 11 If it is necessary to replace the webcam module lift the webcam from the double sided tape on the display back cover 1 disconnect the webcam cable 2 from the module and remove the webcam The webcam is available using spare part number 615744 001 12 If it is necessary to replace the display panel remove the four Phillips PM2 0x5 0 screws 1 that secure the display panel to the display enclosure Component replacement procedures 73 13 Remove the cable from the routing path 2 along the bottom of the enclosure disconnect the display panel cable from the HP logo light cable 3 and then lift the panel from the enclosure 4 The display panel is available using the spare part number 608206 001 for models without WWAN and 613666 001 for models with WWAN NOTE The hinge cover screws are thicker than the other screws 14 If it is necessary to replace the display cable follow these steps a Turn the display panel upside down in front of you b Dis
58. ber 21 36 thermal paste replacement 87 89 tools required 38 top cover removal 64 spare part number 20 36 64 TouchPad buttons 7 TouchPad light identifying 8 TouchPad on off button identifying 7 TouchPad zone identifying 7 transporting guidelines 41 U USB board removal 76 spare part number 20 36 76 USB ports identifying 11 pin assignments 112 using system restore 105 V vents identifying 15 Virtualization Technology 95 Ww webcam module removal 73 spare partnumber 27 36 73 webcam identifying 14 124 Index Windows applications key identifying 10 Windows logo key identifying 10 wireless antenna removal 75 wireless antennas 16 wireless antennas and cables removal 75 spare number 75 wireless light 8 wireless module compartment identifying 15 wireless product description 3 wireless memory module compartment cover removal 47 spare part number 47 WLAN antenna identifying 16 WLAN module removal 50 spare numbers 21 32 33 34 36 50 workstation guidelines 41 WWAN antenna identifying 16 WWAN module removal 55 spare partnumber 21 55 spare part numbers 31
59. board for use in HM55 models with 512 MB of HD6370 discrete graphics memory 630713 001 System board for use in HM55 models with 1 GB of HD6370 discrete graphics memory 630714 001 System board for use in models with UMA graphics 608204 001 System board for use in HM55 models with WiMAX and UMA graphics 633863 001 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board SIM see SIM on page 46 RTC battery see RTC battery on page 49 Memory modules see Memory module on page 47 WLAN module see WLAN module on page 50 WWAN module see WWAN module on page 55 Fan heat sink assembly see Fan heat sink assembly on page 85 Processor see Processor on page 90 Before removing the system board follow these steps LP Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the following components a drive see Hard drive on page 57 b WLAN module see WLAN module on page 50 WWAN module see WWAN module on page 55 Comp
60. cadteoteivsmscq don idis RE PRU pe ea pete rd EEUU Pip Ebordctmppaid 104 Using Windows Backup and Restore tnn nth rn titan 105 Using system restore points 105 When to create restore palmis vi oe A bo Erin 105 Create a system restore point 105 Restore to a previous date and 106 Performing avtov Repente ta a DIA ERR E Eee 106 Recovering from the recovery discs cerent rera re atio Rabe rad 106 Recovering from the dedicated recovery partition select models only 106 8 Connecter pitt GssiIqnmells ici ness her eee ern Rie 108 Audio out headphone 108 esserci n e e a E a tU UE 108 Scr HH 109 RJ45 network siei ersari E AEN lenin evil da mea ou V PR ud roS ut RATER RM T UE 110 ADMI rc 111 Universal Serial Bus aea Mog se rtemieragca pkcR E FREE Ut RUM I Lad dp nidi E n HR DH 112 gt Power cord sel FEQqUIFOImelES 1e suxir nan 122E2ERpEMIIRERRISAMEEREPERRERRFREEREREURE SEEMS REIRE RA IME RE DAE Eid 113 Requirements for all countries or 113 Requirements for specific countries or r
61. cations Dimensions Depth 22 8 cm 8 98 in Width 34 8 cm 13 70 in Height front to rear 2 5 to 3 2 cm 0 98 to 1 26 in Weight lowest weight configuration lt 2 00 kg 4 42 lbs Input power Operating voltage 18 5 V dc 4 74 A 90 W Operating current 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating Maximum altitude unpressurized 5 to 95 Operating 15 m to 3 048 m 50 ft to 10 000 fi Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Computer specifications 97 35 56 14 0 in display specifications Dimensions Active diagonal size 35 56 cm 14 00 in Active area 309 399 x 173 952 Resolution 1366 x 768 HD Weight 320 g 0 71 Ibs Contrast ratio 500 1 typical Luminance 200 nits typical Luminance uniformity 1 4 typical 1 6 max Lifetime 1 2 luminance 12 000 hours Backlight LED Response time 8 ms typical Surface treatment BV Total power consumption 2 8W Viewing angle SVA 98 Chapter 6 Specifications Hard
62. ck Connects an optional computer headset microphone stereo array microphone or monaural microphone 4 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio 5 z Drive light e White The hard drive is being accessed e Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive 12 Chapter 2 External component identification Component Description 6 o Power light e Power is on Blinking The computer is in the Sleep state NOTE Another power light is located next to the power button 7 Vents 3 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 8 RJ 45 network lights White The network is connected e Amber The network is showing activity 9 M RJ 45 network jack Connects a network cable 10 HDMI port Connects an optional HDMI device 11 Combo eSATA USB port Connects an optional USB device or high performance eSATA components such as an eSATA external hard drive Left side components 13 Display components 14 Component 1 Internal display switch 2 Webcam light Description Turns off the display if the display is closed while the power is on Whit
63. dels only Enable disable the processor C sleep state LAN Power Saving select models only Enable disable LAN Power Saving When enabled saves power when the computer is in DC mode Card Reader 1394 Power Saving select models Enable disable Card Reader 1394 Power Saving only Setup Utility menus 95 Select To do this Fan Always On Enable disable Fan Always On When enabled the computer fan will always be on Boot Options Set the following boot options e and f12 Delay seconds Set the delay for the and f12 functions of Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM boot Enable disable boot from CD ROM e boot Enable disable boot from diskette e Network Adapter boot Enable disable boot from Internal Network Adapter Boot Order Set the boot order for e drive Internal CD DVD ROM drive USB Diskette on Key USB hard disk USB CD DVD ROM drive USB floppy Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self test on the hard drive NOTE On models with two hard drives this menu option is called Primary Hard Disk Self Test Secondary Hard Disk Self Test select models only Run a comprehensive self test on a secondary hard drive Memory Test Run a diagnostic test on the system memory 96 Chapter 5 Setup Utility 6 Specifications Computer specifi
64. e 2 Follow the on screen instructions to set up and create a backup NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using system restore points When you back up your system you are creating a system restore point A system restore point allows you to save and a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to create restore points e Before you add or extensively modify software or hardware e Periodically whenever the system is performing optimally NOTE f you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System In the left pane click System Protection Click the System Protection tab Under Protection Settings select the disk for which you want to create a restore point Click
65. e The webcam is in use 3 Webcam Records video and captures still photographs 4 Internal microphone Record sound Chapter 2 External component identification Bottom components Description Holds the battery Releases the battery from the battery bay Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Holds the hard drive Component 1 Battery bay 2 Battery release latch 3 Vents 6 4 Hard drive bay 5 Memory Wireless module compartment Holds a wireless LAN module a wireless WAN module and memory modules NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Bottom components 15 Wireless antennas On select computer models at least two antennas send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer Component Description 1 WLAN antennas 2 Send and receive wireless signals to commu
66. ece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the US Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1
67. ed the component replacement procedures for the hard drive in the following location Hard drive on page 57 Updated the component replacement procedures for the optical disk drive in the following location Optical drive on page 60 Added new supported hard drives to spare parts listings in the following locations Computer major components on page 19 Mass storage devices on page 29 Sequential part number listing on page 31 Hard drive on page 57 Added newly supported WLAN modules to spare parts listings in the following locations Computer major components on page 19 Sequential part number listing on page 31 WLAN module on page 50 Updated hard drive specifications in the following location Hard drive specifications on page 99 Added newly supported processors to spare parts listings in the following locations Computer major components on page 19 Sequential part number listing on page 31 and Processor on page 90 Added newly supported system boards to spare parts listings in the following locations Computer major components on page 19 Sequential part number listing on page 31 and System board on page 83 Added newly supported hard drives to spare parts listings in the following locations Computer major components on page 19 Sequential part number listing on page 31 and Hard drive on page 57 Added newly supported keyboards to spare parts listings in the following locations Compute
68. egions essere eene 114 Rec yinga 115 BOWERY MEE 115 Display M Q 115 INGEN EET TIT inn one 121 1 Product description Category Description Discrete UMA Product Name HP Pavilion dm4 Entertainment PC Y Y Processors Intel Core i7 processor 640M 2 80 GHz SC turbo up to 3 33 GHz 4 Y 13 cache 620M 2 66 GHz SC turbo up to 3 33 GHz 4 MB L3 cache Intel Core i5 processors 580M 2 66 GHz SC turbo up to 3 33 GHz 3MB vV L3 cache 560M 2 66 GHz SC turbo up to 3 2 GHz 3MB v 13 cache 540M 2 53 GHz SC turbo up to 3 06 GHz 3MB Y L3 cache 520M 2 40 GHz SC turbo up to 2 93 GHz 3MB vV Y 13 cache 480M 2 66 GHz 3 MB L3 cache Y 460M 2 53 GHz 3 MB L3 cache Y Y 450M 2 40 GHz 3 MB L3 cache Y 430M 2 26 GHz SC turbo to 2 53 GHz 3 MB V Y cache Chipset Intel HM55 Express Y Graphics Switchable discrete graphics ATi Park Pro ATI Mobility Radeon HD5450 with 512 MB of dedicated video memory 64 MBx16 DDR3 4 pcs 800 MHz ATI Mobility Radeon HD6370 with 1024 MB of Y dedicated video memory 128 MBx 16 DDR3 800 MHz 2 ATI Mobility Radeon HD5470 with 512 MB of dedicated video memory 128 MBx16 DDR3 800 MHz Panel Intel HD Graphics with shared video memory memory size is dynamic change Unified Memory Arch
69. emoval 45 spare part numbers 45 battery bay 15 battery light 12 battery release latch 15 battery identifying 17 bays battery 15 hard drive 15 25 33 bezel illustrated 27 spare part number 27 73 Bluetooth cable spare part number 21 36 79 Bluetooth module removal 79 spare part number 21 79 spare part numbers 31 boot options 96 boot order 96 button sound 95 buttons left TouchPad 7 power 9 right TouchPad 7 TouchPad on off button 7 cables service considerations 39 camera module removal 73 spare part number 73 camera product description 3 caps lock light identifying 8 Card Reader Power Saving 95 compartments memory module 15 wireless module 15 components additional hardware 17 bottom 15 display 14 front 6 11 leftside 12 rightside 11 top 7 computer feet locations 44 spare partnumber 44 computer specifications 97 connector pin assignments audio in 108 audio out 108 external monitor 109 HDMI 111 headphone 108 microphone 108 monitor 109 network 110 RJ 45 110 USB 112 connectors service considerations 39 cord power 17 D default settings restoring 94 Diagnostics menu 96 Digital Media Slot identifying 11 diskette drive precautions 39 display assembly removal 70 spare number 20 70 spare part numbers 35 36 display back cover spare part number 28 display bezel illustrated 27 spare partnumber 27 73 display bezel spare part number 35 display bracket and hinge
70. engage the webcam cable from the glue securing it to the back of the display 1 Peel back the tape that secures the display cable to the display 2 n d Unplug the display cable from the display 3 e Remove the display cable from the display 4 74 Chapter 4 Removal and replacement procedures The display cable is available in the Display Cable Kit spare part number 60821 1 001 15 If it is necessary to replace the display bracket and hinges remove the two Phillips PM2 5x5 0 screws 1 that secure the brackets to the display 16 Remove the display hinges 2 from the display The display bracket and hinge set is available using spare part number 608214 001 NOTE Note the WLAN antenna routing path through the right hinge 3 NOTE The silver screws go on the outside of the hinges ios 17 If it is necessary to replace the wireless antennas and cables remove the adhesive strip 1 that secures each antenna to the display back cover 18 Remove the antennas from the clips 2 built into the top of the display enclosure 19 Remove the wireless antennas and cables 3 from the display enclosure The wireless antennas and cables are included in the Display Cable Kit spare part number 60821 1 001 Reverse this procedure to reassemble and install the display assembly Component replacement procedures 75 USB board Description Spare part number USB board includes cable 608277 001 Before rem
71. er board 1 2 Turn the top cover upside down with the front toward yov Remove the Phillips PM2 0x3 0 screw 1 that secures the fingerprint reader board and bracket to the top cover Release the ZIF connector on the fingerprint reader board and disconnect the cable 2 from the connector Remove the fingerprint reader board bracket 3 from the top cover Component replacement procedures 67 5 Remove the fingerprint reader board 4 from the top cover Reverse the above procedure to install the fingerprint reader board NOTE To reinstall place the board into the slot and then place the bracket over it by setting the right side of bracket into the slots Then replace the screw 68 Chapter 4 Removal and replacement procedures Power button board Description Spare part number Power button board includes cable 608226 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the following components a drive see Hard drive on page 57 Optical dri
72. ereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD R and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e computer must be connected to AC power during this process e Only one set of recovery discs can be created per computer e Number each disc before inserting it into the optical drive f necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start All Programs Recovery Manager Recovery Disk Creation 2 Follow the on screen instructions Creating recovery discs 103 Backing up your information 104 As you add new software and data files you should back up your system on a regular basis to maintain a reasonably current backup Back up your system ot the following times At regularly scheduled times NOTE Set reminders back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Note the following when backing up Create system restore points using the Windows System Restore feature and periodically copy them to disc Store personal files in the Documents library and back up this folder periodically Back up templates stored in t
73. escription Spare part number Top cover includes Touchpad and bracket button board and cable 608224 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components d Battery see Battery on page 45 Hard drive see Hard drive on page 57 Optical drive see Optical drive on page 60 d Keyboard see Keyboard on page 62 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the two feet near the battery 1 and the 11 Phillips PM2 5x7 0 screws 2 that secure the top cover to the base enclosure Two of the screws are under the feet 64 Chapter 4 Removal and replacement procedures 3 Remove the six Phillips PM2 0x2 0 broadhead screws that secure the top cover to the base enclosure 4 Turn the computer right side up with the front toward you 5 Open the computer as far as possible 6 Remove the four Phillips PM2 0x4 0 screws that secure the top cover to the base enclosure and then disengage the top cover from the base enclosure and lift the top cover up enough to gain
74. ess local area network WLAN options by way of wireless module Intel Centrino Wireless N 1000 802 11b g n 1x2 21 1 1 o o 2 pom 24 lt 2121 2 2 21 2 lt Atheros AR9285 802 11 a b g n 2x2 WiFi adapter Intel Centrino Advanced N WiMAX 6250 Broadcom 43224AGN 802 1 1a b g draft n WiFi Adapter Broadcom 4313AGN 802 1 1a b g draft n WiFi Adapter Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter Realink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter Integrated WWAN and GPS function Qualcomm module with two antennas 5 band antenna support 2100 1800 1900 800 900 with additional GPS band External media card 5 in 1 Digital Media Slot supports SD MMC MS Mspro xD Supports mini versions of SD MMC and MS Duo with adapter adapter not included Ports VGA Dsub 15 pin supporting e 1600 x 1200 resolution at 75 Hz e Dsub 15 pin supporting 1920 x 1200 resolution at 75 Hz 4 Hot plug unplug and auto detect for wide aspect or standard aspect video HDMI v1 3 supporting up to 1080 1920 1200 Y 60 Hz DVI mode USB 2 0 3 Y RJ 45 RI d Audio in microphone Audio out headphone Y Smartpin AC adapter plug vV V Keyboard pointing 35 56 cm 14 0 inch full size keyboard Y Y devices Dura coat island style keyboard
75. g DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 40 Chapter 4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers
76. gle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module 48 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery 449137 001 Before removing the RTC battery follow these steps Ve 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Hard drive cover see Hard drive on page 57 Remove the RTC battery 1 2 3 Turn the system board upside down Release the RTC battery from the clips on the system board 1 Remove the RTC battery 2 Reverse this procedure to install the RTC battery Component replacement procedures 49 WLAN module NOTE The WLAN module and the WWAN module are not interchangeable Description Spare part number Atheros AR9285 802 11 a b g n 2x2 WiFi adapter 580101 001 For use in Canada the Cayman Islands Guam Puerto Rico the United States and the US Virgin Islands Atheros AR9285 802 11 a b g n 2x2 WiFi adapter 580101 002
77. he recovery discs 106 recovery discs 102 103 Recovery Manager 102 106 recovery partition 102 recovery system 106 removal replacement preliminaries 38 procedures 43 restore points 105 right TouchPad button identifying 7 RJ 45 network jack identifying 13 pin assignments 110 RJ 45 network lights identifying 13 RTC battery removal 49 spare part number 30 49 RTC battery spare part number 31 rubber feet spare part number 36 Rubber Feet Kit spare part number 44 S Screw Kit spare part number 36 secondary hard drive self test 96 security cable slot 12 Security menu 95 security product description 4 serialnumber 18 43 service considerations 38 serviceability product description 4 Setup Utility changing the language 92 displaying system information 93 exiting 94 menus 95 navigating 93 restoring default settings 94 selecting 93 starting 92 SIM removal 46 solid state drive SSD speaker assembly removal 81 spare part number 20 81 spare part numbers 36 speakers 11 specifications compuler 97 display 98 hard drive 99 102 106 Index 123 optical drive 100 system resources 101 static shielding materials 42 supported discs 103 system board removal 83 spare part numbers 20 34 36 83 System Configuration menu 95 system failure or instability 102 system information displaying 93 95 system recovery 106 system resources 101 system restore points 102 105 T thermal module spare part num
78. heir associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press pr sc 3 Open a word processing document and then select Edit gt Paste 4 Save the document You can back up your information to an optional external hard drive a network drive or discs When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R or DVD RW The discs you use will depend on the type of optical drive installed in your computer NOTE DVDs store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer Chapter 7 Backup and recovery Using Windows Backup and Restore To create a backup using Windows Backup and Restore follow these steps NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start All Programs Maintenance Backup and Restor
79. imor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the United
80. ing system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the memory wireless module compartment cover see Memory module on page 47 Remove the WWAN module 1 2 3 Turn the computer upright with the front toward you Disconnect the two WWAN antenna cables 1 from the WWAN module Remove the two Phillips PM2 0x4 0 screws 2 that secure the WWAN module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 55 4 Remove the WWAN module 3 by pulling it away from the slot at an angle NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion into the WWAN module slot Reverse the above procedure to install the WWAN module 56 Chapter 4 Removal and replacement procedures Hard drive NOTE All hard drive spare part kits include a hard drive bracket NOTE The hard drive cable is included in the Misc Cable Kit spare part number 608227 001 Description Spare part number 750 GB 7200 RPM 633252 001 750 GB 5400 RPM replaces 622394 001 603787 001 750 GB 5400 RPM replaced by 603787 001 622394 001 640 GB 7200 RPM 621046 001 640 GB 5400 RPM replaces 608219 001 60
81. ion The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the following components Hard drive see Hard drive on page 57 b WLAN module see WLAN module on page 50 WWAN module see WWAN module on page 55 d Optical drive see Optical drive on page 60 e Keyboard see Keyboard on page 62 f Top cover see Top cover on page 64 g Speaker assembly see Speaker assembly on page 81 h Power connector cable see Power connector cable on page 77 USB board see USB board on page 76 j Display assembly see Display assembly on page 70 k System board
82. iption 1 TouchPad on off button Turns the TouchPad on and off Quickly double tap the button to turn the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start Devices and Printers Then right click the icon representing your device and select Mouse settings Top components 7 8 Lights Component 1 1 Power light Description White Power is on e Blinking White The computer is in the Sleep state NOTE Another power light is located on the left side of the computer 2 P 9 Mute light Amber Speaker sound is off 3 id Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE Wireless devices are enabled at the factory e Amber All wireless devices are off 4 Caps lock light White Caps lock is on 5 TouchPad light Amber TouchPad is disabled 6 Fingerprint reader light Chapter 2 External component identification White Fingerprint read is good Amber Fingerprint read is bad Power button and fingerprint reader Component Description
83. is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the following components a drive see Hard drive on page 57 Optical drive see Optical drive on page 60 Keyboard see Keyboard on page 62 d Top cover see Top cover on page 64 Remove the Bluetooth module 1 2 Position the computer upright with the front toward you Lift the tape near the system board connector 1 that secures the Bluetooth module cable to the system board Disconnect the cable from the system board 2 Component replacement procedures 79 4 Remove the Bluetooth module and cable from the slot in the base enclosure 3 while noting the cable routing path atop the speaker 4 Reverse the above procedure to install the Bluetooth module 80 Chapter 4 Removal and replacement procedures Speaker assembly Description Spare part number Speaker assembly 608232 001 Before removing the speaker assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all exter
84. is released 60 Chapter 4 Removal and replacement procedures 6 Firmly pull outward on the open tray 2 until the drive slides out 7 Press the bezel release button 1 lift the bezel at an angle 2 and remove the bezel 3 8 If it is necessary to replace the optical drive bracket position the optical drive with the optical drive bracket toward yov 9 Remove the two Phillips PM2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive 10 Remove the optical drive bracket 2 Component replacement procedures 61 Reverse the above procedure to reassemble and install the optical drive Keyboard 62 Description Spare part number Keyboard for use in Brazil 608222 201 Keyboard for use in English and French Canada 608222 121 Keyboard for use in Europe the Middle East and Asia 608222 831 Keyboard for use in France 608222 051 Keyboard for use in Germany 608222 041 Keyboard for use in Japan 608222 291 Keyboard for use in Latin America 608222 161 Keyboard for use in the Netherlands 608222 0 1 Keyboard for use in Russia 608222 251 Keyboard for use in Saudi Arabia 608222 171 Keyboard for use in South Korea 608222 AD1 Keyboard for use in Spain 608222 071 Keyboard for use in Switzerland 608222 BG1 Keyboard for use in Taiwan 608222 AB1 Keyboard for use in Thailand 608222 281 Keyboard for use in Turkey 608222 141 Keyboard for use in the United Kingdom 608222 031
85. ital card formats e Memory Stick MS Memory Stick Pro MSP e MultiMediaCard MMC e Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card standard and large size xD icture Card XD 2 Speakers 2 Produce sound Right side components Component Description 1 Optical drive light e The optical drive is being accessed e The optical drive is idle 2 Optical drive Reads writes optical discs 3 lt USB ports 2 Connect optional USB devices Front components 11 Component Description 4 Battery light e White The computer is connected to external power and the battery is fully charged Amber The computer is connected to external power and the battery is charging e Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light continues to blink 5 Power connector Connects an AC adapter Left side components Component Description 1 B Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 External monitor port Connects an optional external display such as a monitor or projector to the computer Pro P 3 Audio in microphone ja
86. itecture UMA 35 56 cm 14 0 in HD LED BrightView 1366 x 768 resolution 16 9 ultra wide aspect ratio Memory 2 SODIMM slots Customer accessible and upgradable Supports up to 8 GB of system memory DDR3 1066 MHz dual channel memory DDR3 1333 MHz downgraded to DDR3 1066 MHz eye 2 21 212 2 Supports the following configurations 8GB 4GBx2 e 6 GB 2 GBx2 4 GB 1 e 2 2 or 4 GBx1 e 1 1 2 1 e 2GB 2 GBx1 2 1 GBx2 e 1GB 1GBxI Hard drives Accelerometer protection support Supports the following 9 5 mm 6 35 cm 2 5 in SATA hard drives e 750GB 7200 and 5400 rpm e 640 GB 7200 and 5400 rpm e 500 GB 7200 rpm e 320 GB 7200 rpm e 250 GB 7200 rpm e 160GB Solid state drive Supports the following solid state drive Optical drives Chapter 1 Product description 160GB Supports the following 9 5 mm 0 50 in tray load fixed SATA drive DVD R RW SuperMulti DL Drive Camera HP TrueVision Low light fixed no tilt activity LED 640 x 480 by 24 frames per second Microphone One microphone digital Audio Noise suppression Dolby Advanced Audio HD audio Supports Microsoft Premium requirements Ethernet Wireless Altec Lansing speakers Integrated 10 100 1000 network interface card NIC Integrated wirel
87. ius Mexico Monaco Montenegro Morocco the Nether Antilles Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey Ukraine United Arab Emirates United Kingdom Uruguay the US Virgin Islands the United States Venezuela and Vietnam 593550 001 9 cell 93 WH 2 80 Ah Li ion battery 593562 001 593554 001 6 cell 62 WH 2 80 Ah Li ion battery 6 cell 55 WH 2 55Ah Li ion battery 593836 001 Broadcom 4313AGN 802 11a b g draftn WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana
88. keys to select Exit Exit Discarding Changes and then press enter Using Setup Utility 93 Restoring default settings in Setup Utility The following procedure explains how to restore the Setup Utility default settings If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin oat step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open Setup Utility by turning restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press Use the arrow keys to select Exit gt Load Setup Defaults and then press enter When the Setup Confirmation is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility default settings go into effect when the computer restarts NOTE Your password security and language settings are not changed when you restore the factory default settings Exiting Setup Utility 94 You can exit Setup Utility with or without saving changes To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return
89. les Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezvela Vietnam Yemen Zaire Zambia and Zimbabwe Component replacement procedures 51 52 Description Spare part number Realink RT3090BC4 802 1 1b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 602992 001 For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Gre
90. ly to computers with discrete subsystem memory Component replacement procedures 87 5 Disconnect the fan cable from the system board 6 Follow the sequence embossed on heat sink to loosen the four Phillips PM2 5x7 0 captive screws 1 that secure the fan heat sink assembly to the system board NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heat sink assembly from side to side to detach the assembly 88 Chapter 4 Removal and replacement procedures 7 Remove the fan heat sink assembly 2 The thermal material must be thoroughly cleaned from the surface of the processor component 1 and the fan heat sink assembly 2 each time the fan heat sink assembly is removed Thermal pads and thermal paste must be installed on all surfaces before the fan heat sink assembly is reinstalled NOTE Thermal pads and thermal paste are included with all fan heat sink assembly system board and processor spare part kits The following illustration shows the locations for thermal material on systems with UMA graphics subsystems Reverse this procedure to install the fan heat sink assembly Component replacement procedures 89 Processor 90 NOTE All processor spare part kits include thermal material Description Spare part number Intel Core i7 640M Dual Core processor 2 80 GHz SC t
91. mber helps a service technician to determine what components and parts are needed e Warranty period 4 This number describes the duration in years of the warranty period for the computer e Model description 5 This is the alphanumeric identifier used to locate documents drivers and support for the computer 18 Chapter Illustrated parts catalog Computer major components Computer major components 19 20 ltem Description Spare part number 1 35 56 cm 14 0 WXGA HD BrightView display assembly NOTE See Display assembly components on page 27 for more display assembly internal component spare part information For use in models equipped with WWAN 613667 001 For use in models not equipped with WWAN 608207 001 2 Keyboards For use in Brazil 608222 201 For use in English and French Canada 608222 121 For use in Europe the Middle East and Asia 608022 B31 For use in France 608022 051 For use in Germany 608022 041 For use in Japan 608022 29 1 For use in Latin America 608222 161 For use in the Netherlands 608022 DH1 For use in Russia 608222 251 For use in Saudi Arabia 608022 171 For use in South Korea 608222 AD1 For use in Spain 608022 071 For use in Switzerland 608022 BG1 For use in Taiwan 608222 AB1 For use in Thailand 608222 281 For use in Turkey 608022 141 For use in the United Kingdom 608022 031 For use in the United States 608222 001 3
92. mmended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e foam e Conductive tabletop workstations with ground cords of one megohm resistance e Staticdissipative tables or floor mats with hard ties to the ground e Field service kits e Static awareness labels e NMaterial handling packages e Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Chapter 4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 75 screws in 12 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Serial number The serial number label located in the battery bay of the computer provides important information that you may need when contacting technical support o 3000000000 Seriol OOOOOOO IBIBIEIE IEEE STITT iii Warranty 1ylyOy 100000
93. n turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 60 Keyboard see Keyboard on page 62 Component replacement procedures 77 78 d cover see Top cover on page 64 e USB board see USB board on page 76 Remove the power connector cable 1 2 3 Turn the computer upright with the right side toward you Disconnect the power connector cable 1 from the system board Remove the two Phillips PM2 5x5 0 screws 2 that secure the power connector cable to the base enclosure Lift the bracket from the connector 3 Remove the power connector 4 from the base enclosure Reverse this procedure to install the power connector cable Chapter 4 Removal and replacement procedures Bluetooth module NOTE The Bluetooth module cable is included in the Misc Cable Kit spare part number 608227 001 Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer
94. nal devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the following components Optical drive see Optical drive on page 60 Keyboard see Keyboard on page 62 Top cover see Top cover on page 64 d Bluetooth module see Bluetooth module on page 79 Remove the speaker assembly 1 Position the computer upright with the front toward yov 2 Disconnect the speaker cable from the system board 1 3 Remove the Phillips PM2 0x4 0 screw 2 that secures the speaker assembly to the base enclosure Component replacement procedures 81 4 Lift the speaker assembly straight up 3 to remove it from the base enclosure Reverse this procedure to install the speaker assembly 82 Chapter 4 Removal and replacement procedures System board amp NOTE All system board kits include replacement thermal material Description Spare part number System board for use in models with 1 GB of HD5450 discrete graphics memory 616244 001 System board for use in models with 512 MB of HD5450 discrete graphics memory 608203 001 System board for use in HM55 models with 512 MB of HD5470 discrete graphics memory 621044 001 System board for use in HM55 models with 1 GB of HD5470 discrete graphics memory 621045 001 System
95. ncipe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Wireless N 1000 802 11b g n 1x2 593530 001 For use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada the Cayman Islands Chile People s Republic of China Colombia Costa Rica Croatia Cyprus the Czech Republic Denmark the Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Martinique Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay
96. nicate with wireless local area networks WLANs 2 WWAN antennas 2 Send and receive wireless signals to communicate with wireless g wide area networks WWANS The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 16 Chapter 2 External component identification Additional hardware components Component Description 1 Power cord Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Powers the computer when the computer is not plugged into external power Batteries and power cords vary in appearance by region and country Additional hardware components 17 3 Illustrated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located in the battery bay of the computer e Product name 1 This is the product name affixed to the front of the computer e Serial number s n 2 This is an alphanumeric identifier that is unique to each product e number Product number p n 3 This number provides specific information about the product s hardware components The part nu
97. ning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Or 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 When the Startup Menu is displayed press Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin oat step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press 0 Open Setup Utility by turning on restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press 2 Use the arrow keys to select System Configuration gt Language and then press enter 3 Use the arrow keys to select a language and then press enter 92 Chapter 5 Setup Utility 4 When a confirmation prompt with your language selected is displayed press enter 5 save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes
98. onent replacement procedures 83 d Optical drive see Optical drive on page 60 e Keyboard see Keyboard on page 62 f cover see Top cover on page 64 g Speaker assembly see Speaker assembly on page 81 h Display assembly see Display assembly on page 70 USB board see USB board on page 76 Power connector cable see Power connector cable on page 77 1 Turn the computer upright with the left side toward yov 2 Remove the three Phillips PM2 5x5 0 screws 1 that secure the system board to the computer 3 Loosen the captive screw in the fan sink that secures the system board 2 4 Liftthe right side of the system board 3 5 Release the system board by sliding it to the right at an angle 4 until the connectors on the left side of the system board clear the base enclosure and then remove the system board Reverse the preceding procedure to install the system board 84 Chapter 4 Removal and replacement procedures Fan heat sink assembly amp NOTE All fan heat sink assembly kits include replacement thermal material Description Spare part number Fan heat sink assembly for use in models with UMA graphics 608229 001 Fan heat sink assembly for use in models with discrete graphics 608231 001 NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the right side and rear panel of the computer The computer uses an electric fan for ventilat
99. oving the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the following components a drive see Hard drive on page 57 Optical drive see Optical drive on page 60 Keyboard see Keyboard on page 62 d Top cover see Top cover on page 64 Remove the USB board 1 Position the computer upright with the right side toward you 2 Disconnect the USB board cable 1 from the system board 3 Remove the Phillips PM2 5x5 0 screw 2 that secures the USB board to the base enclosure 76 Chapter 4 Removal and replacement procedures 4 Lift the USB board straight up 3 to remove it from the computer Reverse this procedure to install the USB board NOTE When reinstalling note that the screw goes into the upper hole Power connector cable Description Spare part number Power connector cable includes cable and connector 608273 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernatio
100. puters with a solid state drive SSD may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start right click Computer click Manage and then click Disk Management If the partition is present an HP Recovery drive is listed in the window Chapter 7 Backup and recovery Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs NOTE You can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site Note the following guidelines before creating recovery discs NOTE The external hard drive must be connected to a USB port on the computer not to a USB port on an external device such as a hub e You will need high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required wh
101. r e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions 38 Chapter 4 Removal and replacement procedures Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way thot they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before
102. r 582564 001 For use in Antigua and Barbuda Aruba the Bahamas Barbados Belize Canada Guam Guinea Haiti Jamaica the Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname the US Virgin Islands and the United States Chapter Illustrated parts catalog Item Description Spare part number Broadcom 43224AGN 802 11a b g draft n WiFi Adapter 582564 002 For use in Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Honduras Hong Kong Hungary Iceland India Ireland Italy Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mar
103. r by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and lift it out of the computer 3 of 2 Ye To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated The battery release latch automatically locks the battery into place Component replacement procedures 45 SIM 46 NOTE This section applies only to computer models with WWAN capability NOTE If there is a SIM inserted in the SIM slot it must be removed before disassembling the computer Be sure that the SIM is reinserted in the SIM slot after reassembling the computer Before removing the SIM follow these steps 1 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the SIM 1 2 Press in on the SIM 1 The module is partially ejected from the SIM slot Remove the SIM
104. r major components on page 19 and Sequential part number listing on page 31 iv MSG revision history Safety warning notice A WARNING reduce the possibility of heatrelated injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 vi Safety warning notice Table of contents 1 Produd descrip hon NR 1 2 External component identification cccccccccsccscsscccsssccessccesscccsscccsssccsssecessceessscceceseeees 6 Identifying the hardware eed id etna DA aede priv d eas i ps ERA RU 6 s ET 7 MiG AF PR TK T 7 ighis ccs Peart asserts te EEE E 8 Power button and fingerprint 9 KO eL 10 Front componens MERE 11 Kighteide GEOG IIS sno pri a aE a O AE E A T E AAE EM 11 Lees Ul
105. rge damage ic oue t NEM RERUM PA EIS ut b UR 40 Packaging and transporting guidelines 41 Workstation onn PRU UNUM a RUD ER 41 Equipment guidelines usi P e emnt 42 Component replacement procedures cccccesccceseeseeeeeeeseeeeeeeeeeeceneeeeecseaeeeeneeeeseseeseeeensaes 43 SEI BIRDS oer ater IN recreate aera Perera tea MORD ORDER 43 Computer RR T TIT 44 Banery eaae n MMi uM 45 SIM 46 Memory inedule ss coast buste Ec totum err pp DU Econ ania aaa meee 47 RIC batery MITT EE eee 49 NV UAT TNE UIE coisassundeqtuicatdndid emt a dente od 50 WWAN module c R 55 Harddrive NK 57 Optical v ee ENE EEE ee ee E E eee ee 60 DEY Sil nee e T e A EEE 62 Top COVER aU 64 Fingerprint reader board caccia ane decade Var REO et Ha Fang VR ER 67 Power bulle board 69 Display assembly oca eiii 70 USR board NR a MS 76 Powerconnector CODE 77 Bl teoltt module A E 79 Sp aker assembly nrerin E EE AE DO MUS 81 Systemi board arcasii nannan E E E E E E A O 83 Fan heot sink assembly S eteped Forze Ida Red tu TUER OU PCR I Gap d 85 Processor mresa a
106. s 39 product description 2 removal 57 spare part numbers 35 36 57 specifications 99 hard drive cable spare part number 25 29 36 57 hard drive cover illustrated 28 removal 58 hard drive self test 96 HDMI port pin assignments 111 headphone audio out jack 12 headphone jack pin assignments 108 heat sink spare part numbers 25 29 36 integrated webcam light identifying 14 internal display switch identifying 14 internal microphone identifying 14 J jacks audio in microphone audio out headphone RJ 45 network 13 12 12 spare partnumbers 20 35 K keyboard product description 4 removal 62 62 keys action 10 esc 10 fn 10 Windows applications Windows logo L 10 LAN Power Saving 95 language support 95 latch battery release left TouchPad button identifying 7 lights battery 1 caps lock drive 12 2 8 15 fingerprint reader 8 mute 8 power 8 13 RJ 45 network TouchPad webcam wireless M Main menu 8 14 8 95 13 10 mass storage devices spare part numbers 29 memory module product description removal 47 2 spare part numbers 25 33 47 memory module compartment identifying memory test microphone audio in jack 15 96 microphone jack pin assignments 108 12 microphone product description mini card compartment cover illustrated 28 Misc Cable Kit spare part number 36 model name
107. stem Recovery in the Recovery Manager window 3 Follow the on screen instructions Performing a recovery 107 8 Connector pin assignments Audio out headphone Pin Signal Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone 2 3 Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 108 Chapter 8 Connector pin assignments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 109 RJ 45 network 12345678 Pin Signal Transmit 2 Transmit 3 Receive A Unused 5 Unused 6 Receive 7 Unused 8 Unused 110 Chapter 8 Connector pin assignments HDMI 1217151311 9 7 5 3 1 COOHAHOHOHO HOHER 18 16 14 12 10 B 6 4 Pin Signal 1 TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 1 5 TMDS data Ishield 6 TMDS data 1 7 TMDS data 0 8 TMDS data O shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 20 Shell HDMI 111 Universal Serial Bus 112 12 34 Pin Signal 5 VDC
108. tinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4313AGN 802 11a b g draft n WiFi Adapter 593836 001 For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East T
109. turbo up to 3 2 GHz 3 MB L3 cache 625824 001 e 540M 2 53 GHz SC turbo up to 3 06 GHz 3 MB L3 cache 594188 001 e 520M 2 40 GHz SC turbo up to 2 93 GHz 3 MB L3 cache 594187 001 e 480M 2 66 GHz 3 MB L3 cache 634693 001 460M 2 53 GHz 3 MB L3 cache 626039 001 e 450M 2 40 GHz 3 MB L3 cache 613585 001 430M 2 26 GHz 3 MB L3 cache 597624 001 11 Fan heatsink assembly includes replacement thermal material For use in models equipped with UMA graphics 608229 001 For use in models equipped with discrete graphics 608231 001 12 Bluetooth module 537921 001 NOTE The Bluetooth module cable is included in the Misc Cable Kit spare part number 608227 001 13 HP un2420 Broadband Module WWAN 531993 001 14 WLAN modules Atheros AR9285 802 11 a b g n 2x2 WiFi adapter 580101 001 For use in Canada the Cayman Islands Guam Puerto Rico the United States and the US Virgin Islands Computer major components 21 22 Item Description Spare part number Atheros AR9285 802 11 a b g n 2x2 WiFi adapter 580101 002 Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentian Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Belize Benin Bermuda Bhutan Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile People s Republic of China Colombia Comoros
110. uctor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 114 Chapter 9 Power cord set requirements 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display A WARNING backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1
111. uinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom the United States Uruguay the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 602992 001 Realink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter for use in Afghanistan Albani
112. urbo up to 3 33 GHz 4 Mb L3 cache 625286 001 Intel Core i7 620M Dual Core processor 2 26 GHz SC turbo up to 3 33 GHz 4 Mb L3 cache 587259 001 Intel Core i5 580M Dual Core processor 2 66 GHz SC turbo up to 3 33 GHz 3 MB L3 cache 625825 001 Intel Core i5 560M Dual Core processor 2 66 GHz SC turbo up to 3 2 GHz 3 MB L3 cache 625824 001 Intel Core i5 540M Dual Core processor 2 53 GHz SC turbo up to 3 60 GHz 3 MB L3 cache 594188 001 Intel Core i5 520M Dual Core processor 2 40 GHz SC turbo up to 2 93 GHz 3 MB L3 cache 594187 001 Intel Core i5 480M Dual Core processor 2 66 GHz 3 MB L3 cache 634693 001 Intel Core i5 460M Dual Core processor 2 53 GHz 3 MB L3 cache 626039 001 Intel Core i5 450M Dual Core processor 2 40 GHz 3 MB L3 cache 613585 001 Intel Core i5 430M Dual Core processor 2 26 GHz 3 MB L3 cache 597624 001 Before removing the processor follow these steps Vs Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the following components a b c d Hard drive see Hard drive on page 57 WLAN
113. va Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Core i7 620M Dual Core processor 2 26 GHz SC turbo up to 3 33 GHz 4 MB L3 cache Chapter Illustrated parts catalog Spare part number 593530 001 Description Intel Centrino Wireless N 1000 802 11b g n 1x2 for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada the Cayman Islands Chile People s Republic of China Colombia Costa Rica Croatia Cyprus the Czech Republic Denmark the Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Martinique Maurit
114. ve see Optical drive on page 60 Keyboard see Keyboard on page 62 d Top cover see Top cover on page 64 Reverse this procedure to install the power button board Remove the power button board 1 Turn the top cover upside down with the rear edge toward yov 2 Remove the two Phillips PM2 0x3 0 screws 1 that secure the power button board to the top cover Component replacement procedures 69 3 Remove the power button board 2 Reverse the above procedure to install the power button board Display assembly 70 Description Spare part number 35 56 cm 14 0 in WXGA Brightview display assembly for use in models equipped with WWAN 613667 001 35 56 cm 14 0 in WXGA Brightview display assembly for use in models not equipped with 608207 001 WWAN Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 50 Remove the following components a WLAN module see WLAN module on page 50 b
115. y from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removin

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