Home

HP Compaq Presario CQ58-125SA

1. cccceccceeeeseeceeeseeceeeseeeeeeeteeeeeeeeenss 89 8 Power cord set reguiremenis sassvcsccncscisescisessncessoncstocsssonssnassnnncsarssunesdenissiarson sien sriasinieienes 90 Requirements for all countries 2 5 acisverneinedannedaaeeonbead neurone nna endynsaiaoain mmeadivnevianinben seneracdenieni 90 Requirements for specific countries ANd regions cccscccceeseeseeeeceeneeeecseseeeceesseeeeceenseeeessetseees 91 S RGCVCUNG E E A E T AE eee eens 92 e E A T T E AEA 93 vii viii 1 Product description Category Product Name Description Compag Presario CQ58 Processors e AMD E2 1800 processor 1 70 GHz 1333 MHz 18 W dual core not supported on computer models equipped with Windows 7 Starter 32 bit operating systems e AMD E1 1200 processor 1 40 GHz 1066 MHz 18 W dual core not supported on computer models equipped with Windows 7 Starter 32 bit operating systems e AMD E 300 processor 1 30 GHz 1066 MHz 18 W dual core Processor is soldered to the system board Chipset AMD A68M fusion controller hub FCH Graphics Internal graphics e AMD Radeon 7340 Series Graphics on computer models equipped with an AMD E2 1800 processor e AMD Radeon 7310 Series Graphics on computer models equipped with an AMD E1 1200 processor e AMD Radeon HD 6310M Discrete Class Graphics on computer models equipped with an AMD E 300 processor Supports HD decode DX11 and HDMI Panel 15 6 in lightem
2. id Reverse this procedure to install the power button board TouchPad button board Description Spare part number TouchPad button board includes bracket TouchPad button board cable and TouchPad cable 68627 1 001 Before removing the TouchPad button board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer 4 Remove the battery see Battery on page 34 and then remove the following components Memory module wireless module compartment cover see Memory module on page 35 Keyboard see Keyboard on page 38 c Hard drive see Hard drive on page 44 d Top cover see Top cover on page 48 52 Chapter 4 Removal and replacement procedures Remove the TouchPad button board 1 Turn the top cover upside down with the front toward you 2 Detach the TouchPad button board cable 1 from the TouchPad The TouchPad button board cable is attached to the TouchPad with double sided tape 3 Release the ZIF connector to which the TouchPad board cable is connected and then disconnect the TouchPad board cable 2 from the TouchPad board 4 Release the two pieces of shielding tape that cover the left and right sides of the TouchPad button board
3. Dimensions Width 37 60 cm 14 80 in Depth 24 70 cm 9 72 in Height front to rear 3 05 to 3 58 cm 1 20 to 1 41 in Weight 2 45 kg 5 39 b Input power Operating voltage and current 18 5V 3 5A or 19 5V 3 33A 65W 19V 4 74A or 19 5V 4 62A 90W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures Chapter 6 Specifications 15 6 in SVA display panel display specifications Metric U S Dimensions Height 19 6 cm 7 72 in Width 34 7 cm 13 66 in Diagonal 39 8 cm 15 67 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 250 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 3 46 W Viewing angle 65 horizontal 50 vertical typical 15 6 in SVA display panel display specifications 81 Hard drive specifications 82 640 GB 500 GB 320 GB Dimen
4. Finding your hardware and software information A Select Start gt Computer A list displays all the devices installed in your computer including hard drive optical drives solid state drives SSD or a secondary hard drive To find out what software is included on your computer select Start gt All Programs Display Item Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with WLANs 2 Internal microphone Records sound Finding your hardware and software information 5 6 Item Component Description 3 Webcam Records video captures still photographs and allows video conferences and online chat by means of streaming video To use the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam 4 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Chapter 2 External component identification Button Component Description Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the
5. 3 5 Remove the two Phillips PM2 5x4 0 screws 1 that secure the TouchPad button board to the top cover Lift the rear edge of the TouchPad button board 2 until it rests at an angle Component replacement procedures 53 6 Remove the TouchPad button board 3 by sliding it away from the top cover at an angle Reverse this procedure to install the TouchPad button board 54 Chapter 4 Removal and replacement procedures Optical drive connector cable Description Spare part number Optical drive connector cable 686257 001 Before removing the optical drive connector cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 34 and then remove the following components Memory module wireless module compartment cover see Memory module on page 35 b Keyboard see Keyboard on page 38 c Hard drive see Hard drive on page 44 d Top cover see Top cover on page 48 Remove the optical drive connector cable 1 Disconnect the optical drive connector cable 1 from the system board 2 Release the optical drive connector cable from the clips 2 and routing channel built into the base enclo
6. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The 1 WLAN antenna cable is connected to the WLAN module 1 terminal The 2 WLAN antenna cable is connected to the WLAN module 2 terminal 2 Remove the Phillips PM2 0x3 0 screw 2 that secures the WLAN module to the system board The WLAN module tilts up 3 Remove the WLAN module by pulling the module away from the slot at an angle 3 y NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Component replacement procedures 37 Reverse this procedure to install the WLAN module Keyboard Ey NOTE The keyboard spare part kit includes the keyboard cable For use in country region Spare part number For use in country region Spare part number For use in Belgium 646125 A41 For use in the Netherlands 646125 B31 For use in Bulgaria 646125 261 For use in Portugal 646125 131 For use in the Czech Republic 646125 221 For use in Romania 646125 271 For use in Denmark Finland 646125 DH1 For use in Russia 646125 251 and Norway For use in France 646125 051 For use in Saudi Arabia 646125 171 For use in Germany 646125 041 For use in Slovenia 646125 BA1 For use in Greece 646125 DJ1 For use in Spain 646125 071 For use in Hungary 646125 211 For use in Switzerland 646125 BG1 For us
7. Top cover see Top cover on page 48 e System board see System board on page 61 Remove the fan heat sink assembly 1 2 3 Turn the system board upside down with the front toward you Disconnect the fan cable 1 from the system board Following the 1 2 3 4 sequence stamped into the heat sink loosen the four captive Philllips screws 2 that secure the fan heat sink assembly to the system board Remove the fan heat sink assembly 3 f NOTE Due to the adhesive quality of the thermal material located between the processor heat sink and processor it may be necessary to move the processor heat sink from side to side to detach it The thermal material must be thoroughly cleaned from the surfaces of the processor heat sink and the processor each time the processor heat sink is removed Replacement thermal material is included with the processor heat sink and system board spare part kits Ey NOTE The following illustration shows the replacement thermal material locations Thermal paste is used on the processor 1 and the heat sink section 2 that services it 64 Chapter 4 Removal and replacement procedures Reverse this procedure to install the fan heat sink assembly Component replacement procedures 65 Display assembly Ey NOTE The display assembly is spared at the subcomponent level only For more display assembly spare part information see the individual removal subsections Bef
8. 001 Component replacement procedures 33 Battery Description Spare part number 6 cell 55 Wh 2 55 Ah Li ion battery 593554 001 6 cell 47 Wh 2 20 Ah Li ion battery 593553 001 7 IMPORTANT The customer should not attempt to replace the computer battery which is installed and sealed at the factory A broken battery seal voids the computer and battery warranties The computer has an internal rechargeable battery that can be replaced only by an authorized service provider Before disassembling the computer follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the front edge of the battery 2 up and back 4 Remove the battery 3 from the computer of To insert the battery 1 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery down into the battery bay until it is seated The battery release latch will automatically lock into place 34 Chapter 4 Removal and replacement procedures Mem
9. 18 25 59 v vents 11 14 video product description 2 WwW warranty period 33 webcam 6 webcam light 6 webcam microphone module removal 74 spare partnumber 20 26 74 Windows applications key 8 Windows logo key 8 wireless antenna locations 5 removal 74 spare partnumber 21 25 75 wireless light 9 wireless product description 2 WLAN module removal 36 spare part numbers 26 36 workstation guidelines 30 19 25 Index 95
10. amount of power 3 Wireless light e White An integrated wireless device such as a WLAN device and or a Bluetooth device is on e Amber All wireless devices are off Lights 9 TouchPad Item Component Description 1 TouchPad on off button Turns the TouchPad on or off 2 TouchPad light e On The TouchPad is off e Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Component Description Speakers Produce sound 10 Chapter 2 External component identification Left side GO QHOSO Item Component Description 1 External monitor port Connects an external VGA monitor or projector 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 RJ 45 network jack Connects a network cable 4 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio device 5 USB port Connects an optional USB device 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microph
11. disconnect the keyboard cable 2 from the system board 8 Remove the keyboard 3 Reverse this procedure to install the keyboard Component replacement procedures 41 Optical drive Description Spare part number DVD RW Double Layer with SuperMulti Drive includes optical drive bezel and optical 686268 001 drive bracket Before removing the optical drive follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 34 5 Remove the memory module wireless module compartment cover see Memory module on page 35 Remove the optical drive 1 Remove the Phillips PM2 5x4 0 screw 1 that secures the optical drive to the computer 2 Use a flat blade screw driver or similar tool to press on the optical drive bracket tab 2 to release the optical drive 3 Remove the optical drive 3 from the computer 42 Chapter 4 Removal and replacement procedures 4 If it is necessary to replace the optical drive bezel use a thin tool or an unbent paper clip 1 to release the optical drive tray 5 Use a flatblade screw driver or similar tool to press on the optical drive bezel tab 2 to release the optical drive
12. jacks audio in 11 audio out 11 headphone 11 microphone 11 network 11 RJ 45 11 K key components 8 keyboard product description 3 removal 38 spare part numbers 18 24 25 38 keys Action 8 esc 8 fn 8 94 Index Windows applications 8 Windows logo 8 L left side components 11 light components 9 lights AC adapter 13 caps lock 9 hard drive 12 optical drive 13 power 9 12 TouchPad 10 webcam 6 wireless 9 M mass storage device illustrated 22 precautions 28 memory module product description 2 removal 35 spare part numbers 19 24 25 35 memory module wireless module compartment cover location 14 removal 35 spare partnumber 25 35 microphone location 5 product description 2 microphone jack 11 model description 33 model name 1 monitor port 11 N network jack 11 fe operating system product description 4 optical drive location 13 precautions 28 product description 2 removal 42 spare part number 19 22 25 42 optical drive connector cable removal 55 spare partnumber 18 25 55 optical drive eject button 13 optical drive light 13 P packaging guidelines 30 plastic parts service considerations 27 pointing device product description 3 ports external monitor port 11 HDMI 11 monitor port 11 product description 3 USB 11 13 power button 7 power button board removal 51 spare partnumber 18 25 51 power connector 13 power connector cable removal 75 spare partnumber 19 25 75 power co
13. this process To restore the computer from the recovery partition follow these steps 1 Access HP Recovery Manager in either of the following ways e Select Start gt All Programs gt HP Help and Support gt HP Recovery Manager gt HP Recovery Manager or e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press 11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions Performing a system restore 85 Restoring using the recovery media 1 2 4 5 If possible back up all personal files Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer amare Insert the recovery flash drive into a USB port on your computer and then restart the computer Press 9 at system bootup Select the optical drive or the flash drive Follow the on screen instructions Changing the computer boot order 86 To change the boot order for recovery discs 1 2 3 Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash drive 1 2 3 4 Insert the fl
14. v1 4 supporting up to 1920x1200 60Hz e HP Smart AC adapter e RJ 45 Ethernet Gigabit support with LED indicators e USB 2 0 ports on computer 3 2 on one side 1 on other USB port allocation 3 for the computer 1 for camera 1 for MiniCard e VGA Dsub 15 pin supporting 2048x1536 external resolution 60 Hz hot plug and unplug and autodetection for correct output to wide aspect vs standard aspect video Keyboard pointing devices Full size 15 6 in textured pocket keyboard no numeric keypad Gesture support MultiTouch gestures enabled two finger scrolling and pinch zoom as default Power requirements Taps enabled by default 65W RC V EM 3 wire HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector Supports the following batteries e cell 55 Wh 2 55 Ah Li ion battery e 6 cell 47 Wh 2 20 Ah Li ion battery 4 Category Security Description Supports security cable lock Operating system Preinstalled e Windows 7 Home Basic 64 bit e Windows 7 Home Premium 64 bit e Windows 7 Starter 32 bit not supported on computer models equipped with a 750 640 or 500 GB hard drive e FreeDOS Serviceability Chapter 1 Product description End user replaceable parts e AC adapter e Battery Hard drive e Memory module Optical drive e WLAN module 2 External component identification
15. 01 Miscellaneous parts 23 Sequential part number listing 24 Spare part number Description 49037 1 001 Power cord for use in North America 3 pin black 1 83 m 49037 1 021 Power cord for use in Europe 3 pin black 1 83 m 49037 1 031 Power cord for use in the United Kingdom and Singapore 3 pin black 1 83 m 49037 1 061 Power cord for use in Italy 3 pin black 1 83 m 49037 1 081 Power cord for use in Denmark 3 pin black 1 83 m 490371 111 Power cord for use in Switzerland 3 pin black 1 83 m 49037 1 AR1 Power cord for use in South Africa 3 pin black 1 83 m 49037 1 BB1 Power cord for use in Israel 3 pin black 1 83 m 593553 001 6 cell 47 Wh 2 20 Ah Li ion battery 593554 001 6 cell 55 Wh 2 55 Ah Li ion battery 609939 001 65 W HP Smart AC adapter RC V 3 wire 622643 001 320 GB 5400 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686261 001 641369 001 4 GB memory module PC3 12800 1600 MHz 646125 031 Keyboard for use in the United Kingdom and Singapore includes keyboard cable 646125 041 Keyboard for use in Germany includes keyboard cable 646125 051 Keyboard for use in France includes keyboard cable 646125 061 Keyboard for use in Italy includ
16. 2 1800 processor 1 70 GHz 1333 MHz 688304 001 18 W dual core UMA graphics subsystem memory For use on computer models equipped with an AMD E1 1200 processor 1 40 GHz 1066 MHz 688303 001 18 W dual core UMA graphics subsystem memory For use on computer models equipped with an AMD E 300 processor 1 30 GHz 1066 MHz 18 688305 001 W dual core UMA graphics subsystem memory Before removing the system board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 34 and then remove the following components a Memory module wireless module compartment cover see Memory module on page 35 b WLAN module see WLAN module on page 36 c Keyboard see Keyboard on page 38 d Optical drive see Optical drive on page 42 e Hard drive see Hard drive on page 44 f Top cover see Top cover on page 48 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Memory module see Memory module on page 35 e RTC battery see RTC battery on page 47 e Fan heat sink assembly see Fan
17. 42 lolio Ko LAD SAE A E A E A E ee aN Tdi Nad Dane ies 44 RIG batery 2 acc veravors mate euecaniexinouvaresetieetnessuerh i E AEE AEE EE ERNE ENEE 47 TOD COVE eaea a e EE E E E E E E E 48 Power b ton board ilar vole les ddl ea aa EEE E 51 To chPad b ton board sisia iiesiiassstisaiei niaire oein taiii ri sE airi 52 Optical drive connector cable scrssccscasensvardscarduasnteansnardacarwndandtaneiemssbasnseerinlanieadabonnnein 55 Speakers seser ipeta aE EE E EE A E EAEE N AA E 57 USP boaria E E A N E E 59 Syslem boarda sensen E a TAE O ea 6l Fan heot sink assembly ee scxcarcuasiatiewn nes selbesiehibeinnistleiiecelcesbaidlvnsatiebsdin ten Dnenalindanlaieertadedein 63 Display Ee e E E E tolandeenaacnied les 66 Power connector cable jo 1ccsintanrvecastrasnetntnnssaanrecies riovenntetnsaniabeesdonsaiminasaanecierinnneay 75 5 Using Setup Utility BIOS and System Diagnostics osseeosesossoosseossscsssosssosssossecseseossesse 77 Starting Setup Utility BIOS ssc copasciie guetta bso ccecebtohng E EA E 77 Updating the ogee menaran a a a a a 77 Determining the BIOS version ns si lt cassvccasscseanesteuesaveustesvecsanvetavenlasaaavsoe oamaseendenmnuuas 78 Downloading a BIOS updote gcc sicnee Posiedinegcariarxutadeasdmnbaanuda needa dtc cena tnonnsonndecaa teenies 78 Using System Diagnostics seoses ea ea EE EE senaesoaduenuaedae cosaneedenesaee 79 SSC OIG sesia o a 80 Computer specifications senno envision ine ie iri want E EESE i
18. Bluetooth 4 0 Combo Adapter 690020 001 Ralink RT3290LE 802 11b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter 691415 001 Ralink RT5390R 802 1 1bg n 1x1 WiFi Adapter Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures f NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending
19. CAUTION Due to the thin profile of the webcam microphone module it is easily damaged Take extra precaution to ensure the webcam microphone module is not damaged when removing and replacing the module Ey NOTE Depending on computer model some computer models may be equipped one or two sets of wireless antenna cables and transceivers 11 If it is necessary to replace the wireless antenna cables and transceivers a Detach the wireless antenna transceivers 1 from the display enclosure The wireless antenna transceivers are attached to the display enclosure with double sided tape b Release the wireless antenna cables from the clips and routing channels along the left right and bottom edges of the display enclosure 2 74 Chapter 4 Removal and replacement procedures c Remove the wireless antenna cables and transceivers 3 The wireless antenna cables and transceivers are available using spare part number 686249 001 Reverse this procedure to install the display assembly Power connector cable Description Spare part number Power connector cable includes bracket 686258 001 Before removing the power connector cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all exter
20. GY Compag Presario CQ58 Maintenance and Service Guide Copyright 2012 Hewlett Packard Development Company L P AMD the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition May 2012 Document Part Number 679370 001 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessi
21. Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 91 9 Recycling When a non rechargeable or rec
22. Phillips PM2 5x6 5 screws 2 that secure the top cover to the computer T I l l l 0 9 Lift the rear edge of the top cover 1 and swing it up and forward until the left and right sides of the top cover detach from the base enclosure 50 Chapter 4 Removal and replacement procedures 10 Remove the top cover 2 Reverse this procedure to install the top cover Power button board Description Spare part number Power button board includes cable 686270 001 Before removing the power button board follow these steps Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system ye SS a b c d Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 34 and then remove the following components Memory module wireless module compartment cover see Memory module on page 35 Keyboard see Keyboard on page 38 Hard drive see Hard drive on page 44 Top cover see Top cover on page 48 Remove the power button board 1 Turn the top cover upside down with the front toward you 2 Remove the two Phillips PM2 0x3 0 screws 1 that secure the power button board to the top cover Component replacement procedures 51 3 Remove the power button board 2
23. able includes webcam microphone module cable 686256 001 7 Antenna Kit includes wireless antenna left and right main and auxiliary cables 686249 001 and transceivers 8 Display enclosure 686251 001 Rubber Kit not illustrated includes front and rear rubber feet display bezel rubber 686276 001 bumpers and display bezel rubber screw covers Display assembly subcomponents 21 Mass storage devices Item Component Spare part number 1 Hard drive does not include hard drive bracket hard drive connector cable or screws 640 GB 5400 rpm 9 5 mm 669300 001 500 GB 5400 rpm 9 5 mm 669299 001 320 GB 5400 rpm 9 5 mm 622643 001 Hard Drive Hardware Kit includes 686261 001 2a Hard drive bracket 2b Hard drive connector cable Hard drive bracket screws not illustrated 3 DVD RW Double Layer with SuperMulti Drive includes optical drive bezel 686268 001 and optical drive bracket 22 Chapter 3 Illustrated parts catalog Miscellaneous parts Component Spare part number 65 W HP Smart AC adapter RC V 3 wire 609939 001 Power cord 3 pin black 1 83 m For use in Denmark 49037 1 081 For use in Europe 490371 021 For use in Israel 49037 1 BB1 For use in Italy 49037 1 061 For use in North America 49037 1 001 For use in South Africa 490371 AR1 For use in Switzerland 490371 111 For use in the United Kingdom and Singapore 490371 031 Screw Kit 686278 0
24. age is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility BIOS Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen f NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Starting Setup Utility BIOS 77 Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update A CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the compu
25. and label the package FRAGILE Grounding guidelines Electrostatic discharge damage 28 Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Chapter 4 Removal and replacement procedures Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic
26. are multiple USB ports on the same side only one USB port will able to support a high power device at a time 5 AC adapter light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 6 Power connector Connects an AC adapter 7 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right side 13 Bottom Item 1 2 DOGO Component Battery bay Vents 4 Description Holds the battery Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Battery release latch Releases the battery from the battery bay 4 Memory module wireless module compartment cover The memory module wireless module compartment cover provides access to the memory module compartment wireless module compartment keyboard retention screw and optical drive bay CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country o
27. art number Atheros AR9565 802 1 1b g n 1x1 WiFi BT4 0 Combo Adapter 690019 001 Atheros HB125 802 11b g n 1x1 WLAN module 675794 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313GN 802 1 1b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Ralink RT5390F 802 1 1b g n 1x1 WLAN module 670691 001 Ralink RT5390R 802 1 1bg n 1x1 WiFi Adapter 691415 001 Ralink RT3290LE 802 1 1b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter 690020 001 Z CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 36 Chapter 4 Removal and replacement procedures 4 Remove the battery see Battery on page 34 5 Remove the memory module wireless module compartment cover see Memory module on page 35 Remove the WLAN module 1
28. ash drive into a USB port Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select the flash drive from the boot options window Chapter 7 Backup and recovery Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is E NOTE A recovery from your most recent backup should be performed if the computer is attacked by a virus or if any major system components fail In order to correct computer issues attempt a recovery before you attempt a system restore You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times XQ TIP TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information about using system restore points see the Using Windows system restore points section e Store personal files in the Documents library and back up this folder pe
29. ash drive that you have created using HP Recovery Manager HP recommends that you use HP Recovery Manager immediately after software setup to create either a set of recovery discs or a recovery flash drive If you need to restore your system for some other reason than hard drive failure you can use the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window CAUTION HP Recovery Manager partition or discs flash drive restores only the software that was installed at the factory Software not provided with this computer must be reinstalled manually EY NOTE Recovery discs have been included if your computer does not have a recovery partition Restore 83 Creating recovering media 84 HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time Ey NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or the flash dr
30. bezel 6 Release the left side of the optical drive bezel 3 7 Remove the optical drive bezel 4 8 If it is necessary to replace the optical drive bracket position the optical drive with the rear panel toward you 9 Remove the two Phillips PM2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive 10 Remove the optical drive bracket 2 Reverse this procedure to install the optical drive Component replacement procedures 43 Hard drive y NOTE The hard drive spare part kit does not include the hard drive bracket hard drive connector cable or screws Description Spare part number 640 GB 5400 rpm 9 5 mm 669300 001 500 GB 5400 rpm 9 5 mm 669299 001 320 GB 5400 rpm 9 5 mm 622643 001 Hard Drive Hardware Kit includes hard drive bracket hard drive connector cable and screws 686261 001 Before removing the hard drive follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 34 u bP WO WN Remove the memory module wireless module compartment cover see Memory module on page 35 Remove the hard drive 1 Loosen the captive screw 1 that secures the ha
31. ble surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Product descriphon siacinccincmanincsidenie asin naan 1 2 External component identification cccccccccscsscscccsesccseccccescccsscccsscccscceseceeeescecesseeense 5 Finding your hardware and software information c ccscccceeeeceeeeeseeeeeeeseeeeceneeeeceneeecetueeeeeneeees 5 Display gee eer nce eanere corer Unrate ener ica ree tin ma surrey verte renters tenn cere ene Tn rer Ter erent reset nt earn reece rte tr a 5 BONO Minrente a E E E E E EA E aes 7 KEYS E E E E A E tian ecu E E E E 8 lighis eae E E E E E ean ands e a A 9 MSR CAG a at aceon a A E A 10 FROM si eadicdabauee E A reese E AT ten nani Manda E 10 cl ol en emer eee corer arent irtr terre verre en tery Try titer neereeren er veteran ert eerrre Ty earre tT een 11 PS Me rsa pen e a E tors taaew nein E E 13 Bottom esena a dita totes nancial OE OE AA O ARONO 14 3 illusirated paris catal g ssssssssssssssssssssssssssssuossussssscsssnssssssessssssessssessssess sssseskosdsdssnessssskos 15 SEVICE IIg eieae RE E E E E E E ETA E E TE 16 Computer major COMPONENTS aiieieo ae Eaa bye E E A E E RE 17 Display assembly subcomponents snnnosnnoseneesenoteeeeteserrerstosretirertttsrstrsssrtrnertrsrtereretrrrerernreere 20 NSS eee EE GE 22 Miscellaneo s parsa iisa a e E ee ee E E a ee
32. cable is attached to the display panel with double sided tape 70 Chapter 4 Removal and replacement procedures f Disconnect the display panel cable 3 from the display panel a g Remove the display panel The display panel is available using spare part number 686273 001 8 If it is necessary to replace the display hinges a Remove the six Phillips PM2 0x3 5 screws 1 that secure the display hinges to the display panel Component replacement procedures 71 b Remove the display hinges 2 The display hinges are available using spare part number 686262 001 9 If it is necessary to replace the display panel cable a Detach the display panel cable 1 from the display enclosure The display panel cable is attached to the display enclosure with double sided tape in multiple locations b Disconnect the webcam microphone cable 2 from the webcam microphone module 72 Chapter 4 Removal and replacement procedures c Remove the display panel cable 3 The display panel cable is available using spare part number 686256 001 and includes the webcam microphone cable Component replacement procedures 73 10 If it is necessary to replace the webcam microphone module gently detach the webcam microphone module from the display enclosure The webcam microphone module is attached to the display enclosure with double sided tape The webcam microphone module is available using spare part number 686285 001 Z
33. cluded with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Chapter 8 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO France UTE 1 Germany VDE 1 ltaly IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United
34. computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options Button 7 8 Keys Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Used in conjunction with hotkeys 3 Windows logo key Displays the Windows Start menu 4 Action keys Execute frequently used system functions 5 Windows applications key Displays a shortcut menu for items beneath the pointer Chapter 2 External component identification Lights Item Component Description 1 Caps lock light On Caps lock is on which switches the keys fo all capital letters 2 Power light e White The computer is on e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least
35. covers 1 and the two Phillips PM2 5x5 5 screws 2 that secure the display bezel to the display assembly The display bezel screw covers are available in the Rubber Kit spare part number 686276 001 b Flex the inside edges of the bottom edge 3 the left and right sides 4 and the top edge 5 of the display bezel until the bezel disengages from the display enclosure 68 Chapter 4 Removal and replacement procedures c Remove the display bezel 6 The display bezel is available using spare part number 686255 001 6 If it is necessary to replace the display hinge covers a Remove the two Phillips PM2 5x4 0 screws 1 that secure the display hinge covers to the display enclosure b Remove the display hinge covers 2 The display hinge covers are available using spare part number 686262 001 Component replacement procedures 69 7 If it is necessary to replace the display panel a Release the display panel cable 1 from the clips built into the bottom edge of the display enclosure b Remove the four Phillips PM2 5x4 0 screws 2 that secure the display panel to the display enclosure c Lift the top edge of the display panel 3 and then swing it up and forward until it rests upside down in front of the display enclosure d Release the adhesive support strip 1 that secures the display panel cable to the display panel e Detach the display panel cable 2 from the display panel The display panel
36. dware Kit not illustrated includes hard drive bracket hard drive 686261 001 connector cable and screws 17 Memory module PC3 12800 1600 MHz 4 GB memory module 65297 2 001 2 GB memory module 641369 001 18 WLAN module Atheros AR9565 802 11b g n 1x1 WiFi BT4 0 Combo Adapter 690019 001 Atheros HB125 802 11b g n 1x1 WLAN module 675794 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 657325 001 Combo Adapter Ralink RT5390F 802 11b g n 1x1 WLAN module 67069 1 001 Ralink RT5390R 802 1 1bg n 1x1 WiFi Adapter 691415 001 Ralink RT3290LE 802 11b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter 690020 001 Cover Kit includes 686272 001 19 Hard drive compartment cover includes one captive screw secured by a C clip 20 Memory module wireless module compartment cover includes one captive screw secured by a C clip Computer major components 19 20 Display assembly subcomponents Item Component Spare part number 1 Display bezel 686255 001 2 Webcam microphone module includes double sided adhesive 686285 001 3 15 6 in LED SVA HD BrightView display panel 686273 001 Display Hinge Kit includes 686262 001 4 Left and right display hinge covers 5 Left and right display hinges and vertical support brackets Chapter 3 Illustrated parts catalog Item Component Spare part number 6 Display panel c
37. e in Israel 646125 BB1 For use in Turkey 646125 141 For use in Italy 646125 061 For use in the United Kingdom 646125 031 and Singapore Before removing the keyboard follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 34 u PF WO WN Remove the memory module wireless module compartment cover see Memory module on page 35 38 Chapter 4 Removal and replacement procedures Remove the keyboard 1 Remove the Phillips PM2 5x4 0 screw that secures the keyboard to the computer 2 Rest and secure the computer on its left side 3 Partially open the computer Component replacement procedures 39 4 Insert a screw driver or similar thin tool into the keyboard release hole and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward you 6 Lift the rear edge of the keyboard 1 and then swing the keyboard up and forward 2 until it rests upside down on the palm rest AO Chapter 4 Removal and replacement procedures 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then
38. ed to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines 30 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to co
39. eee erate EEEE 80 15 6 in SVA display panel display specifications ccccccccceesseecesneeeeeeeeeeeeeeaeeeeecenteeenseeeees 81 Hard drive specifications sists ase tcvecicdsctactnmsinisante tatanmeddaucedsaaeeedauena n enian ten ane EIS oa EE neni 82 7 Backup and recovery coissins i ehisltiens 83 Eo AE E E E E EA 83 Creating recovering media 2 catecmstcasssosavarnneqndantdemadeimecnie ionneaheeansdsaasesadeaead r enrere renee r eneren reeet 84 Performing a system restore jurists iasiaineseisvcniteetnvieniv talent av esussieiedaneulirBnecbeeiiaisn sud nediealndmsileettaiiaien 85 Restoring using the dedicated recovery partition select models only 00 ceeeeeeeee 85 Restoring using the recovery media ccscccceseeseceeeeteeeeeeeeeeeccseeeeeeseeeeeeseseeeeseaaes 86 Changing the computer boot order i wish ieovensicukeenduieerdaermurenben waned 86 Backing up and recovering your information vic ciccesaccexadsrauessveveconsnbanatexane seer edeeitoratenatenabsneled 87 Using Windows Backup and Restore cccsccceceesseeeeeeeeeeeceeneeeeeseeeeecsenseeeeseseeeeseaaes 88 Using Windows system restore points ci csiceucrs scnsverevieraisseninaduenssinadesbardaneuabevensancaaiusves 88 When to create restore PGi ts cs sciiesiavercsenasteesrs aaursetacoresaarnatiaaniviaastassatans 88 Create a system restore point ceeeceeeceeeeeeeeennsneeeeeeeeeeeeeeeeeceeeeeeeeeeaeeaaeeees 88 Restore to a previous date and time
40. em restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state HP Recovery Manager works from recovery discs or a recovery flash drive or from a dedicated recovery partition select models only on the hard drive Ey NOTE A system restore must be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used only as a final attempt to correct computer issues Note the following when performing a system restore e You can restore the system only if you have previously backed it up HP recommends that as soon as you set up the computer you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive e Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using HP Recovery Manager e HP Recovery Manager restores only software that was installed at the factory Software not provided with this computer must be downloaded from the manufacturer s website or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition you can back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations email and Internet favorites and settings during
41. erse subsequent changes Ey NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points e Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Click Create 5 Follow the on screen instructions 88 Chapter 7 Backup and recovery Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Ey NOTE If you revert to a restore point and then change your mind you can reverse the restoration Backing up and recovering your information 89 90 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set in
42. ery follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 34 P P p Remove the memory module wireless module compartment cover see Memory module on page 35 6 Remove the hard drive compartment cover see Hard drive on page 44 Remove the RTC battery 1 Use a flat bladed non metallic tool 1 to release the RTC battery from the socket on the system board 2 Remove the RTC battery 2 Component replacement procedures 47 Reverse this procedure to install the RTC battery When installing the RTC battery make sure the sign faces up Top cover Description Spare part number Top cover includes the TouchPad board 686283 001 Before removing the top cover follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer 4 Remove the battery see Battery on page 34 and then remove the following components a Memory module wireless module c
43. es keyboard cable 646125 071 Keyboard for use in Spain includes keyboard cable 646125 131 Keyboard for use in Portugal includes keyboard cable 646125 141 Keyboard for use in Turkey includes keyboard cable 646125 171 Keyboard for use in Saudi Arabia includes keyboard cable 646125 211 Keyboard for use in Hungary includes keyboard cable 646125 221 Keyboard for use in the Czech Republic includes keyboard cable 646125 251 Keyboard for use in Russia includes keyboard cable 646125 261 Keyboard for use in Bulgaria includes keyboard cable 646125 271 Keyboard for use in Romania includes keyboard cable 646125 A41 Keyboard for use in Belgium includes keyboard cable 646125 B31 Keyboard for use in the Netherlands includes keyboard cable Chapter 3 Illustrated parts catalog Spare part number Description 646125 BA1 Keyboard for use in Slovenia includes keyboard cable 646125 BB1 Keyboard for use in Israel includes keyboard cable 646125 BG1 Keyboard for use in Switzerland includes keyboard cable 646125 DH1 Keyboard for use in Denmark Finland and Norway includes keyboard cable 646125 DJ1 Keyboard for use in Greece includes keyboard cable 652972 001 2 GB memory module PC3 12800 1600 MHz 655795 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 657325 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Ada
44. hargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 92 Chapter 9 Recycling Index A AC adapter light 13 AC adapter spare part number 23 24 Action keys 8 antenna locations 5 removal 74 spare partnumber 21 25 75 Antenna Kit spare part number 21 25 75 audio product description 2 audio in jack 11 audio out jack 11 B base enclosure spare part number 19 25 battery removal 34 spare part numbers 34 battery bay 14 battery release latch 14 bottom components 14 button component 7 19 24 buttons optical drive eject 13 power 7 TouchPad 10 TouchPad on off 10 c cables service considerations 27 caps lock light 9 chipset product description 1 components bottom 14 button 7 display 5 front 10 keys 8 left side 11 lights 9 right side 13 TouchPad 10 computer feet locations 33 spare part number 19 21 26 computer major components 17 computer part number 32 computer specifications 80 connectors service considerations 27 Cover Kit spare part number 19 25 35 45 D Digital Media slot 12 display components 5 specifications 81 display assemb
45. heat sink assembly on page 63 Component replacement procedures 61 Remove the system board 1 Disconnect the following cables from the system board 1 Speaker cable 2 Optical drive connector cable 3 Display panel cable 4 USB board cable 5 Power connector cable 2 Remove the three Phillips PM2 5x6 0 screws 1 that secure the system board to the base enclosure 3 Lift the right side of the system board 2 until it rests at an angle 62 Chapter 4 Removal and replacement procedures 4 Remove the system board 3 by sliding it up and to the right at an angle Reverse this procedure to install the system board Fan heat sink assembly Description Spare part number Fan heat assembly includes replacement thermal material 688306 001 Before removing the fan heat sink assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 34 and then remove the following components a Memory module wireless module compartment cover see Memory module on page 35 b Keyboard see Keyboard on page 38 c Hard drive see Hard drive on page 44 Component replacement procedures 63 d
46. hen servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag It is necessary to remove the battery to obtain these numbers See Battery on page 34 for battery removal instructions O Seriot beeeeeeemm TM ND O OON A Li i Product XXXXXXX M OEN OA OA OA A A A O N AE A E heg lylyOy Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 32 Chapter 4 Removal and replacement procedures Item Component Description 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Computer feet The computer feet are adhesive backed rubber pads There are 4 rubber feet that attach to the base enclosure as indicated in the illustration below These rubber feet are available in the Rubber Kit spare part number 686276
47. instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 78 Chapter 5 Using Setup Utility BIOS and System Diagnostics 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions f NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive e e e Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 79 6 Specifications Computer specifications 80 Metric U S
48. io and video Fixed Serial ATA 12 7 mm tray load Supports DVD RW Double Layer with SuperMulti Drive Supports zero power optical drive Two Altec Lansing speakers HD audio Supports Microsoft premium requirements VGA webcamera fixed no tilt with activity LED 640x480 by 24 frames per second One digital microphone Ethernet Integrated 10 100 network interface card NIC Wireless Integrated wireless local area network WLAN options by way of wireless module Product description Category Description One or two WLAN antennas built into display assembly varying by computer model External media cards Support for the following WLAN formats e Atheros AR9565 802 11b g n 1x1 WiFi BT4 0 Combo Adapter e Atheros HB125 802 11b g n 1x1 WLAN module e Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter e Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter e Ralink RT5390F 802 11b g n 1x1 WLAN module e Ralink RT5390R 802 11bg n 1x1 WiFi Adapter e Ralink RT3290LE 802 11b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter HP Multi Format Digital Media reader with push push technology supporting e Secure Digital SD Memory Card e Secure Digital Extended Capacity SDxC Memory Card e Secure Digital High Capacity SDHC Memory Card e MultiMediaCard MMC Ports e Audio in mono microphone e Audio out stereo headphone e HDMI
49. itting diode LED SVA HD BrightView 1366x768 display typical brightness 200 nits All display assemblies include one or two wireless local area network WLAN antenna cables Supports low voltage differential signalling LVDS 2 Chapter 1 Category Memory Hard drive Description Two customer accessible upgradable memory module slots DDR3 1333 MHz single channel support DDR3 1600 downgrade to DDR3 1333 on computer models equipped with an AMD E2 1800 processor DDR3 1066 MHz single channel support DDR3 1600 downgrade to DDR3 1066 on computer models equipped with an AMD E1 1200 or E 300 processor Supports 8192 MB of system RAM in the following configurations e 8192 MB 4096 MBx2 not supported on computer models equipped with a 32 bit operating system e 6144 MB 4096 MB 2048x1 not supported on computer models equipped with a 32 bit operating system e 4086 MB 4096 MBx1 or 2048x2 not supported on computer models equipped with Windows 7 32 bit operating system e 2048 MB 2048x1 not supported on computer models equipped with Windows 7 32 bit operating system Supports 6 35 cm 2 5 in hard drives in 9 5 mm 37 in and 7 0 mm 28 in thicknesses all hard drives use the same bracket Customer accessible Serial ATA Supports the following hard drives e 750 GB 5400 rpm 9 5 mm e 640 GB 5400 rpm 9 5 mm e 500 GB 5400 rpm 9 5 mm e 320 GB 5400 rpm 9 5 mm Optical drive Aud
50. ive carefully and keep them in a safe place y NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP website If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs f NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the HP Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs or one recovery flash drive can be created per computer E NOTE If you are creating recovery discs number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open HP Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start gt All Programs gt HP Help and Support gt HP Recovery Manager gt HP Recovery Media Creation 2 Follow the on screen instructions Chapter 7 Backup and recovery Performing a syst
51. ly removal 66 spare part number 66 subcomponents 20 display bezel removal 68 spare part number 20 25 69 display enclosure spare part number 21 25 display hinge removal 71 spare part number 20 25 72 display hinge cover removal 69 spare part number 20 69 Display Hinge Kit spare part number 20 25 display panel product description 1 removal 70 spare part number 20 26 71 display panel cable removal 72 spare part number 21 25 73 drives preventing damage 28 DVD RW Double Layer with SuperMulti Drive precautions 28 removal 42 spare part number 25 42 19 22 E electrostatic discharge 28 equipment guidelines 31 esc key 8 Ethernet product description 2 external monitor port 11 F fan heat sink assembly removal 63 spare partnumber 19 26 63 feet locations 33 spare partnumber 19 21 26 fnkey 8 front component 10 G graphics product description 1 grounding guidelines 28 guidelines equipment 31 Index 93 grounding 28 packaging 30 transporting 30 workstation 30 H hard drive precautions 28 product description 2 removal 44 spare part numbers 19 22 24 25 44 specifications 82 hard drive bracket illustrated 22 removal 46 hard drive compartment cover location 14 removal 45 spare part number 25 45 hard drive connector cable illustrated 22 removal 46 Hard Drive Hardware Kit contents 22 spare part number 19 22 25 44 hard drive light 12 HDMI port 11 headphone jack 11 J
52. nal devices from the computer 4 Remove the battery see Battery on page 34 and then remove the following components a Memory module wireless module compartment cover see Memory module on page 35 Keyboard see Keyboard on page 38 c Hard drive see Hard drive on page 44 d Top cover see Top cover on page 48 e Display assembly see Display assembly on page 66 Remove the power connector cable 1 Disconnect the power connector cable 1 from the system board 2 Remove the Phillips PM2 5x6 5 screw 2 that secures the power connector and bracket to the base enclosure Component replacement procedures 75 3 Remove the power connector bracket 3 4 Remove the power connector cable 4 h I L Reverse this procedure to install the power connector cable 76 Chapter 4 Removal and replacement procedures 5 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu mess
53. nnect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 31 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 72 screws that must be removed replaced and or loosened w
54. ompartment cover see Memory module on page 35 Keyboard see Keyboard on page 38 c Hard drive see Hard drive on page 44 E NOTE When replacing the top cover be sure to remove the following components from the defective top cover and install them on the replacement top cover e Power button board see Power button board on page 51 e TouchPad button board see TouchPad button board on page 52 Remove the top cover 1 Remove the six Phillips PM2 5x6 5 screws 1 and the two Phillips PM2 5x10 0 screws 2 that secure the top cover to the computer 48 Chapter 4 Removal and replacement procedures 2 Remove the four Phillips PM2 0x2 5 screws on the rear edge of the battery bay and in the hard drive bay that secure the top cover to the computer 3 Remove the four Phillips PM2 5x4 0 screws on the front edge of the battery bay and near the hard drive connector that secure the top cover to the computer 4 Turn the computer right side up with the front toward you 5 Open the computer 6 Release the ZIF connector to which the power button board cable is connected and then disconnect the power button board cable 1 from the system board Component replacement procedures 49 7 Release the ZIF connector to which the TouchPad button board cable is connected and then disconnect the TouchPad button board cable 2 from the system board 8 Remove the Phillips PM2 0x2 5 screw 1 and the three
55. one or monaural microphone 7 Audio out headphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled Left side 11 12 Item Component Description 8 Digital Media slot Supports the following digital card formats e Secure Digital SD Memory Card e Secure Digital Extended Capacity SDxC Memory Card e Secure Digital High Capacity SDHC Memory Card e MultiMediaCard MMC 9 Hard drive light Blinking white The hard drive is being accessed 10 Power light e White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Chapter 2 External component identification Right side Item Component Description 1 Optical drive Reads and writes select models only to an optical disk 2 Optical drive light e Green The optical drive is being accessed e Off The optical drive is idle 3 Optical drive eject button Releases the disc tray 4 USB port Connects an optional USB device CAUTION While there
56. ore removing the display assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 34 gt m Disconnect the wireless antenna cables from the WLAN module see Memory module on page 35 6 Remove the following components a Keyboard see Keyboard on page 38 b Hard drive see Hard drive on page 44 c Top cover see Top cover on page 48 Remove the display assembly 1 Disconnect the display panel cable 1 from the system board 66 Chapter 4 Removal and replacement procedures 2 Release the wireless antenna cables 2 from the clips and routing channel built into the base enclosure Z CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 3 Remove the five Phillips PM2 5x6 5 screws 1 that secure the display assembly to the base enclosure Component replacement procedures 67 4 Remove the display assembly 2 5 If it is necessary to replace the display bezel or any of the display assembly subcomponents a Remove the two display bezel screw
57. ory module Description Spare part number 4 GB memory module PC3 12800 1600 MHz 652972 001 2 GB memory module PC3 12800 1600 MHz 641369 001 Before removing the memory module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 34 Remove the memory module 1 Loosen the captive screw 1 that secures the memory module wireless module compartment cover to the computer 2 Lift the rear edge of the memory module wireless module compartment cover 2 up and forward until it rests at an angle 3 Remove the memory module wireless module compartment cover 3 by sliding it away from the computer at an angle The memory module wireless module compartment cover is available in the Cover Kit spare part number 686272 001 TESO I 4 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up Component replacement procedures 35 5 Remove the memory module 2 by pulling it away from the slot at an angle TOLOG ji Reverse this procedure to install a memory module WLAN module Description Spare p
58. pter 669299 001 500 GB 5400 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686261 001 669300 001 640 GB 5400 rpm 9 5 mm hard drive does not include hard drive bracket hard drive connector cable or screws NOTE The hard drive bracket hard drive connector cable and screws are included in the Hard Drive Hardware Kit spare part number 686261 001 670691 001 Ralink RT5390F 802 11b g n 1x1 WLAN module 675794 001 Atheros HB125 802 11b g n 1x1 WLAN module 686249 001 Antenna Kit includes wireless antenna left and right main and auxiliary cables and transceivers 686251 001 Display enclosure 686253 001 Base enclosure 686255 001 Display bezel 686256 001 Display panel cable includes webcam microphone module cable 686257 001 Optical drive connector cable includes bracket 686258 001 Power connector cable 686261 001 Hard Drive Hardware Kit includes hard drive bracket hard drive connector cable and screws 686262 001 Display Hinge Kit includes left and right display hinges and vertical support brackets and left and right display hinge covers 686268 001 DVD RW Double Layer with SuperMulti Drive includes optical drive bezel and optical drive bracket 686269 001 USB board includes cable 686270 001 Power button board includes cable 686271 001 To
59. r region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact customer support through Help and Support 5 Hard drive compartment cover 14 Chapter 2 External component identification The hard drive compartment cover provides access to the hard drive bay and the RTC battery 3 Illustrated parts catalog Service tag 16 When ordering parts or requesting information provide the computer serial number and model description provided on the service tag T Warranty ly lyOy Model Serial XXXXXXXX MMN 11000 0 0U TA Il Product XXXXXXXX M ONA O O OA E a A T A ltem Description Function 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Chapter 3 Illustrated parts catalog Computer major components Oaai Item Component Spare part number 1 Di
60. r 23 Sequential part number listing sie cacceuaiediadartavensaidenatesaateneneotaldanaranianniecanideiedbendanweneitsventvateniates 24 4 Removal and replacement procedures ssssssesssooosssoosssoossssossssossssossssoosssssssssosssssossssossse 27 Preliminary replacement requirements cccceeeceeeeseeeeesseceeenaeecesnseeeecaeeeessaeeeecaeeeeseneeeeenseees 27 Tools reg ired iernii e Ae ieee eT aS EAEN TE ROINE KSEE 27 Service considerations ssseseesssessessetssetsttsstetsttsttttsstsstttstesstessessstesessterseessteesets 27 Plasie PariS reen ae E E E AEE A T E 27 Cables and connectors siscissacsictsusessveteswrsssaisvacainavarieeraveigavsia drier ansaansenenes 27 Drive handling esisin a A A neaeae 28 Gro nding g idelines ssori siie ien aia e i e E E E E E 28 Electrostatic discharge damage s csssisiecadsecsasarscacesatsarsaccixeraeneasieriqasasrentevea 28 Packaging and transporting guidelines cccecceeeeesseteeeeeteees 30 Component replacement procedures cccccseseceeeeceeeeeseneeeeeeeeeeeecseseeeeesneaaeeeeseeseeensetseeeennaes 32 SEVICE AAG 225s apsacsanccraazseaccestice teceansensaneessaeteeaea sean ecanaeuantcae E 32 Computer feet siecia ea e nt G S e Eee a E E EEEN 33 Baten iene nenn a ce E E E E A 34 Eele Maa ee 0 C 35 WIAN ead gneve eves icv pong ahead eich Hadi a aces i ea GaN GANnR 36 Keyboard sariden inean eA AEE aTa Eia ai i aE E R 38 Oplical dive sisansam nea e E E E E ES
61. rd set requirements 90 spare part numbers 23 24 power light 9 12 power requirements product description 3 processor product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 keyboard 3 memory module 2 microphone 2 operating system 4 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 4 serviceability 4 video 2 wireless 2 product name 1 32 product number 32 R removal replacement preliminaries 27 procedures 32 right side components 13 RJ 45 jack 11 RTC battery removal 47 spare part number 19 26 47 Rubber Kit spare part number 19 21 26 S Screw Kit spare part number 23 26 security cable slot 13 security product description 4 serial number 32 service considerations cables 27 connectors 27 plastic parts 27 service tag 16 32 serviceability product description 4 speakers location 10 removal 57 spare part number specifications computer 80 display 81 hard drive 82 system board removal 61 spare part numbers 61 18 26 57 18 26 T tools required 27 top cover removal 48 spare part number 18 26 48 TouchPad button 10 TouchPad button board removal 52 spare part number 18 25 52 TouchPad components 10 TouchPad light 10 TouchPad on off button 10 TouchPad zone 10 transporting guidelines 30 U USB board removal 59 spare part number USB port 11 13
62. rd drive compartment cover to the computer 2 Lift the rear edge of the hard drive compartment cover 2 up and forward until it rests at an angle 44 Chapter 4 Removal and replacement procedures 3 Remove the hard drive compartment cover 3 by sliding it away from the computer at an angle The hard drive compartment cover is available in the Cover Kit spare part number 686272 001 4 Disconnect the hard drive connector cable 1 from the system board and then release the cable from the clip 2 built into the base enclosure 5 Remove the four Phillips PM2 5x4 0 screws 3 that secure the hard drive to the computer 6 Remove the hard drive 4 from the hard drive bay te Na a a a T 0 y A A Component replacement procedures 45 7 If it is necessary to disassemble the hard drive perform the following steps a Remove the four Phillips PM3 0x3 0 screws 1 that secure the hard drive bracket to the hard drive b Remove the hard drive bracket 2 from the hard drive c Disconnect the hard drive connector cable 3 from the hard drive The hard drive bracket hard drive connector cable and screws are available in the Hard Drive Hardware Kit spare part number 686261 001 Reverse this procedure to reassemble and install the hard drive 46 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery 686274 001 Before removing the RTC batt
63. riodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reenter your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alttprt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document Backing up and recovering your information 87 Using Windows Backup and Restore Guidelines e Connect the computer to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup Ey NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Help and Support Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to rev
64. sions Height 9 5 mm 9 5 mm 9 5 mm Length 100 4 mm 100 4 mm 100 4 mm Width 69 9 mm 69 9 mm 69 9 mm Weight 110g 110g 110g Interface type SATA SATA SATA Transfer rate Synchronous maximum 1 1 GB sec 1 1 GB sec 1 1 GB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 5 ms 1 5 ms Average read write 11 13 ms 11 13 ms 11 13 ms Maximum 22 ms 22 ms 22 ms Logical blocks 1 250 269 655 976 773 168 628 142 448 Disk rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature 0 C to 60 C 32 F to 140 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details Chapter 6 Specifications 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if necessary This chapter provides information about the following topics e Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature e Performing a system restore from the recovery partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver Restore In the event of hard drive failure to restore your system to its factory image you must use a set of recovery discs or a recovery fl
65. splay assembly The display assembly is spared at the subcomponent level only For more display assembly spare part information see Display assembly subcomponents on page 20 Computer major components 17 18 Item Component Spare part number 2 Keyboard includes keyboard cable For use in Belgium 646125 A41 For use in Bulgaria 646125 261 For use in the Czech Republic 646125 221 For use in Denmark Finland and Norway 646125 DH1 For use in France 646125 051 For use in Germany 646125 041 For use in Greece 646125 DJ1 For use in Hungary 646125 211 For use in Israel 646125 BB1 For use in Italy 646125 061 For use in the Netherlands 646125 B31 For use in Portugal 646125 131 For use in Romania 646125 271 For use in Russia 646125 251 For use in Saudi Arabia 646125 171 For use in Slovenia 646125 BA1 For use in Spain 646125 071 For use in Switzerland 646125 BG1 For use in Turkey 646125 141 For use in the United Kingdom and Singapore 646125 031 3 Top cover includes the TouchPad board 686283 001 4 Power button board includes cable 686270 001 5 TouchPad button board includes bracket TouchPad button board cable and 686271 001 TouchPad cable 6 Speakers include speaker cables 686279 001 7 Optical drive connector cable includes bracket 686257 001 8 USB board includes cable 686269 001 9 System board includes processor and replacement thermal material For
66. sure 3 Remove the two Phillips PM2 0x4 5 screws 3 that secure the optical drive connector to the base enclosure Component replacement procedures 55 4 Remove the optical drive connector cable 4 Reverse this procedure to install the optical drive connector cable 56 Chapter 4 Removal and replacement procedures Speakers Description Spare part number Speakers include speaker cables 686279 001 Before removing the speakers follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 34 and then remove the following components Memory module wireless module compartment cover see Memory module on page 35 b Keyboard see Keyboard on page 38 c Hard drive see Hard drive on page 44 d Top cover see Top cover on page 48 Remove the speakers 1 Disconnect the speaker cable 1 from the system board 2 Release the speaker cable from the clips 2 and routing channel built into the base enclosure 3 Remove the two Phillips PM2 5x4 0 screws 3 that secure the speakers to the base enclosure Component replacement procedures 57 4 Remove the speakers 4 Reverse this procedure
67. ter is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any
68. to install the speakers 58 Chapter 4 Removal and replacement procedures USB board Description Spare part number USB board includes cable 686269 001 Before removing the USB board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 34 and then remove the following components Memory module wireless module compartment cover see Memory module on page 35 b Keyboard see Keyboard on page 38 c Hard drive see Hard drive on page 44 d Top cover see Top cover on page 48 Remove the USB board 1 Release the ZIF connector to which the USB board cable is connected and then disconnect the USB board cable 1 from the system board 2 Remove the Phillips PM2 5x6 0 screw 2 that secures the USB board to the base enclosure Component replacement procedures 59 3 Remove the USB board 3 Reverse this procedure to install the USB board 60 Chapter 4 Removal and replacement procedures System board Ey NOTE The system board spare part kit includes the processor and replacement thermal material Description Spare part number For use on computer models equipped with an AMD E
69. twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements 27 Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging
70. uchPad button board includes bracket TouchPad button board cable and TouchPad cable 686272 001 Cover Kit includes hard drive compartment cover and memory module wireless module compartment cover Sequential part number listing 25 26 Spare part number Description 686273 001 15 6 in LED SVA HD BrightView display panel 686274 001 RTC battery 686276 001 Rubber Kit includes front and rear rubber feet display bezel rubber bumpers and display bezel rubber screw covers 686278 001 Screw Kit 686279 001 Speakers include speaker cables 686283 001 Top cover includes the TouchPad board 686285 001 Webcam microphone module includes double sided adhesive 688303 001 System board for use on computer models equipped with an AMD E1 1200 processor 1 40 GHz 1066 MHz 18 W dual core UMA graphics subsystem memory includes processor and replacement thermal material 688304 001 System board for use on computer models equipped with an AMD E2 1800 processor 1 70 GHz 1333 MHz 18 W dual core UMA graphics subsystem memory includes processor and replacement thermal material 688305 001 System board for use on computer models equipped with an AMD E 300 processor 1 30 GHz 1066 MHz 18 W dual core UMA graphics subsystem memory includes processor and replacement thermal material 688306 001 Fan heat sink assembly includes replacement thermal material 690019 001 Atheros AR9565 802 11b g n 1x1 WiFi
71. use on computer models equipped with an AMD E2 1800 processor 1 70 GHz 688304 001 1333 MHz 18 W dual core UMA graphics subsystem memory For use on computer models equipped with an AMD E1 1200 processor 1 40 GHz 688303 001 1066 MHz 18 W dual core UMA graphics subsystem memory Chapter 3 Illustrated parts catalog Item Component Spare part number For use on computer models equipped with an AMD E 300 processor 1 30 GHz 688305 001 1066 MHz 18 W dual core UMA graphics subsystem memory 10 Fan heat sink assembly includes replacement thermal material 688306 001 11 Power connector cable includes bracket 686258 001 12 Base enclosure includes battery cover lock latch battery cover release latch power 686253 001 connector barrel and RJ45 cover Rubber Kit not illustrated includes front and rear rubber feet display bezel rubber 686276 001 bumpers and display bezel rubber screw covers 13 Battery 6 cell 55 Wh 2 55 Ah Li ion battery 593554001 6 cell 47 Wh 2 20 Ah Li ion battery 593553 001 14 DVD RW Double Layer with SuperMulti Drive includes optical drive bezel 686268 001 and optical drive bracket 15 RTC battery 686274001 16 Hard drive does not include hard drive bracket hard drive connector cable or screws 640 GB 5400 rpm 9 5 mm 669300 001 500 GB 5400 rpm 9 5 mm 669299 001 320 GB 5400 rpm 9 5 mm 622643 001 Hard Drive Har
72. voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 29 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wir

HP Compaq Presario CQ58-125SA

Contents

Download Pdf Manuals

Related Search

Related Contents