Jabra PRO 9450 Flex
Contents
1. o A o A gt O SO SO lt 0 SO boD TO lt 0 SO 32 10 TECHNICAL SPECIFICATIONS 10 1 JABRA PRO HEADSET Operating Environment 10 C to 55 C 0 C to 40 C when charging Up to 95 RH non condensing Call Control Multi function button support for answer call end call reject call redial swap held calls docking operations can also answer and end calls Volume Control and Microphone Mute Controlled via touch panel on headset Visual Indicator Multi colored LED indicates call status battery level pairing status and other events Audio Indicators Tones indicate incoming calls low battery volume level microphone muting and other events target phone can be indicated by English voice tag or target specific melody Sound Ouality DSP noise reduction echo cancellation tone control narrowband and wideband audio selectable per phone type Firmware Update Updateable via USB interface when docked in the Jabra PRO base Recharge While docked in the Jabra PRO base PC based Configuration All settings can be stored and loaded from a PC for backup and mass deployment Wireless Standard CAT iq European DECT and U S DECT DECT Range For European DECT up to 150 meters from Jabra PRO base to headset For U S DECT up to 135 meters from Jabra PRO base to headset DECT Frequencies US DECT 1 92 1 93 GHz EU DECT 1 88 1 90 GHz 10 2 JABRA PRO 9450 AND JABRA PRO 9450 FLEX HEADSETS Weari2. Flexible Microphone Boom Arm F i Noise cancelling Microphone Microphone Foam 13 HEADSET ATTACHMENTS The Jabra PRO 9450 and Jabra PRO 9450 Flex headsets can be worn in the headband earhook or neckband wearing styles The headband and earhook attachments are included in the box The neckband attachment can be purchased separately Wearing styles can be worn on the left or right ear Regardless of wearing style ensure the microphone is positioned close to the mouth to maximise noise cancelling Headband Neckband Earhook Attaching the headband 1 Align the headset and the headband wearing style attachment as illustrated and press firmly together until they click into place snap to click 2 Rotate the microphone boom arm for left or right ear use 3 Adjust the length of the headband to fit snugly against the head Attaching the earhook 1 Assemble the earhook wearing style attachment for left or right ear use If necessary remove the earbud and replace with another size for best fit 2 Align the headset and the earhook wearing style attachment as illustrated and press firmly together until they click into place snap to click 3 Shape the earhook to fit snugly around the ear Attaching the neckband optional accessory 1 Decide on left or right ear use and assemble the neckband attachment as illustrated 2 Align the headset and the neckband wearing style attachment and press firmly together
3. Jabra PRO 9450 Jabra PRO 9450 Flex Jabra PRO 9450 Duo User Manual www jabra com WELCOME Congratulations on purchasing your new Jabra PRO 9450 We are sure you will enjoy its wide range of features and find it comfortable to wear and easy to use Jabra PRO 9450 base features Desk phone and softphone connectivity Headset recharge docking cradle Keypad for easy call handling Visual and audio indicators Jabra PRO 9450 headset features Up to 150 meters range from headset to base Wideband audio for exceptional sound quality Touch panel volume and mute controls Intuitive headset multi function button for easy call handling LED and audio indicators Advanced hearing protection with SafeTone Noise cancelling microphone Earhook or headband wearing style neckband accessory available Jabra PRO 9450 Flex headset specific features Flexible microphone boom arm Jabra PRO 9450 Duo headset specific features Headband wearing style with left and right speakers and flexible microphone boom arm CONTENTS PRODUCT O eege EE ee elle EE Headset 6 DE Ee Preparing the Base Eege Optional Accessories CONNECTING TO A PHONE eu i UB 1 7 ee elle wn nN N Connect TO Ee Select and Connect to a Desk Home CONFIGURING THE JABRA PRO 945 0 16 Configuring for Desk PHONES LO eie ed FD yd A Fw
4. phone button To switch between calls on hold press the multi function button or tap the held call phone button on the base keypad 7 ADVANCED CALL MANAGEMENT 71 MERGING CALLS Calls on a desk phone and softphone can be merged to create a group call There are two methods for creating a group call merging an outgoing call with a current call or merging an incoming call with a current call Both methods of merging calls are detailed below Merge an outgoing call with a current call Desk phone Softphone 1 While on a desk phone call dial a new number 1 While on softphone call tap the desk phone button using the softphone The desk phone call will be on the base The softphone call will be placed on hold placed on hold 2 Dial a new number using the desk phone 2 Simultaneously press and hold the desk phone 3 Simultaneously press and hold the desk phone and and softphone buttons on the base for 1 3 sec softphone buttons on the base for 1 3 seconds to onds to merge the calls When calls are merged merge the calls When calls are merged the group the group call indicator will change to green call indicator will change to green Merge an incoming call with a current call Desk phone Softphone 1 While on a desk phone call tap the softphone 1 While on softphone call tap the desk phone button button to accept the incoming call The desk to accept the incoming call The softphone call will be phone call will be pla
5. 1 Plug the supplied telephone cable into the port marked on the base 2 Connectthe telephone cable to the headset port Q on the desk phone OPTION 2 Desk Phone with Jabra LINK A Jabra LINK adapter enables an incoming call to be answered or ended by the headset multi function button Contact your local Jabra dealer port to purchase a Jabra LINK 1 On the desk phone adapter for your specific desk unplug the handset cable phone from the phone body 1 Connect the Jabra LINK 2 Connect the handset cable adapter as shown in adapter to the port marked E on documentation supplied the base with the Jabra LINK On 3 Plug the supplied tele some phones the telephone phone cable into the port cable will also need to be marked EZ on the base connected 4 Connect the telephone cable into the handset port on the desk phone 2 Call your connected desk phone using another phone to enable the Jabra LINK adapter Wait 10 seconds before answering the phone 3 CONFIGURING THE JABRA PRO 0 3 1 CONFIGURING FOR DESK PHONES Before first time use of the Jabra PRO 9450 with a desk phone a clear dial tone and microphone volume must be determined for optimal sound quality Both features are manually adjusted on the base Set a clear dial tone 1 Remove the front panel of the Jabra PRO 9450 base as illustrated 2 Put on the headset The desk phone icon will change to E If the icon does
6. KEYPAD VISUAL INDICATORS Icon Event Icon Event Battery charging O Current target phone 2 Io gt Full battery cs Phone ringing gt Low battery ET Phone on call 1 2e Very low battery 5 Phone on hold Aw Headset docked Phone unplugged a Unknown headset docked ecceccce Group call My Ca Audio link between headset Headset and base pairing Q andibase is active aly e Ei Muted Ca Searching for headset 57 BASE AUDIO INDICATORS The base speaker is located on the bottom of the base and plays two distinct sounds Incoming call ringtone Adjust the incoming call ringtone volume using the Jabra Control Center 1 Launch Jabra Control Center and select either Desk phone or Softphone tab 2 Adjust the Base speaker ring tone level slider to the desired setting and click Apply Keypad button clicks Tapping double tapping or pressing the keypad buttons will play a click sound Adjust keypad button volume via the Jabra Control Center The default setting is off 1 Launch Jabra Control Center and select either Desk phone or Softphone tab 2 Select one of four preset keypad click settings off low medium or high and click Apply 23 DESK PHONE MAKING CALLS ANSWERING CALLS AND ENDING CALLS Phone without Jabra Link or GN1000 remote handset lifter C CALL MANAGEMENT Phone with
7. and Council of 6 February 2003 8 2 WIRELESS RANGE The Jabra PRO 9450 supports a maximum wireless range of up to 150 meters Physical obstructions and electromagnetic interference may shorten this range Headset sound guality may slowly deteriorate the further the headset is away from the base and may improve the closer the headset is to the base When the headset is completely out of range a unigue tone three guick descending notes will be played in the headset every few seconds If the headset is on a call when moved out of range the audio will be lost however the call will remain active at the base for 120 seconds To restore audio to the call move the headset back in range of the base If the headset remains out of range of the base for more than an hour the headset will power down to conserve battery 8 3 WIDEBAND AUDIO The Jabra PRO 9450 supports both wideband and narrowband audio Wideband audio offers better sound quality at a reduced battery time Narrowband is default enabled for desk phones Wideband is default enabled for softphones Change wideband audio settings 1 Launch Jabra Control Center and select the Audio tab 2 Tick the relevant checkbox under Enable wideband audio for and then click Apply 84 VOICE ANNOUNCEMENTS Choose to hear an English voice or a musical tone to indicate switching between a desk phone and softphone Select voice tone setting 1 Launch Jabra Control Center and select
8. call call recording must be enabled in Jabra Control Center Enable call recording 1 Launch Jabra Control Center and select the Audio tab 2 Tick Forward desk phone call to PC for recording and click Apply Desk phone calls can now be recorded using any third party software on a PC NOTE Recording conversations in secrecy may be illegal Never record conversations without first obtaining permission 27 8 ADVANCED JABRA PRO FEATURES SI SAFETONE HEARING PROTECTION SafeTone provides effective hearing protection against potential risks such as acoustic shock and noise exposure SafeTone consists of two components PeakStop and IntelliTone PeakStop acoustic shock protection PeakStop automatically suppresses sounds over 118dB A protecting hearing from acoustic shock PeakStop is only available from Jabra IntelliTone noise exposure protection IntelliTone offers four levels of protection against acoustic shock and noise exposure Intellifone settings can be changed via the Jabra Control Center under the Audio tab IntelliTone is only available from Jabra Protection level Criteria Level 0 default Basic protection over 118dB A Level 1 Less than 4 hours on phone day Level 2 4 8 hours on phone day Level 3 More than 8 hours on phone day Level 4 TT4 Recommended Australian protection level Telstra Compliant with Directive 2003 10 EC of the European Parliament
9. desk phone with electronic hookswitch or handset lifter 1 Lift desk phone handset 2 Refer to specific desk phone documentation In some cases a button must be pressed on the desk phone while in others it will be automatic PC For softphones the headset is likely to be the only option however you can change to other audio devices connected to the PC via audio preferences in Windows and or the softphone software 74 LAST NUMBER REDIAL SOFTPHONE ONLY The Jabra PRO 9450 can redial the last number dialed supported softphones only Check specific softphone documentation for last number redial compatibility Last number redial 1 If necessary press the softphone button on the base to set softphone as target phone 2 Double tap the headset multi function button to redial the last number called 7 5 CALL DISCONNECT PREVENTION UNSUPPORTED SOFTPHONES When on a call or in a web conference using an unsupported softphone any incoming calls on a desk phone or mobile phone will automatically disconnect the softphone call or web conference To prevent disconnection double tap the softphone button on the base keypad before making the softphone call or starting the web conference For the latest list of supported softphones please visit the Jabra website at www jabra com pcsuite 7 6 RECORDING DESK PHONE CALLS Desk phone calls can be recorded on a PC using third party software such as Windows Sound Recorder To record a desk phone
10. not change tap the desk phone button on the base keypad 3 Lift the desk phone handset and set aside or press the headset button on the desk phone 4 Rotate the clear dial tone switch from A to G as illustrated and listen in the headset for a clear dial tone 5 Determine the best switch position The dial tone should be strong clear and undistorted 6 Return the desk phone handset to the receiver or press the headset button on the desk phone 7 When finished return the front panel to the base Changes made to the clear dial tone only apply to desk phones Set the microphone volume 1 Ensure the headset is docked and then press and hold the desk phone button on the base keypad until the desk phone icon changes to 3 2 Remove the front panel of the Jabra PRO 9450 base as illustrated 3 Put on the headset The desk phone icon will change to 3 If the icon does not change tap the desk phone button on the base keypad 4 Geta dial tone by pressing the headset button on the desk phone or by lifting the desk phone handset Make a test call Dial a friend or colleagues phone number using the desk phone If your speaking volume is too quiet or too loud adjust the microphone volume on the base as illustrated Ensure the listener does not adjust their own volume 7 When finished end the call and return the front panel of the Jabra PRO 9450 Changes made to the microphone volume switch only apply to desk phones
11. ou 32 CONFIGURING FOR SOFTPHONES 1 Download and Install Jabra PC Suite from jabra com setup Refer to the Jabra PC Suite section of this manual for further information 2 Open softphone software e g Microsoft Lync and set the Jabra PRO 9450 as speaker and microphone in the audio configuration Refer to specific softphone documentation for assistance in setting audio configurations For the latest list of supported softphones please visit the Jabra website at www jabra com setup 3 3 LIMITED CONFIGURATION USING THE BASE It is highly recommended to use the Jabra Control Center for all configuration changes However there are six settings that can be configured using the base Remote call control mode IntelliTone level Maximum DECT wireless range Desk phone audio Softphone audio Softphone type Change settings using the base 1 Ensure there are no active calls 2 Remove the front panel of the Jabra PRO 9450 base 3 Center press the microphone volume switch on the base to enter setup mode The mute indicator will blink slowly to indicate setup mode 4 Tap the desk phone button on the keypad to cycle through the settings The first setting is Remote call control mode The current setting is indicated by the desk phone icon 5 Tap the softphone button on the keypad to cycle through the values for each setting The current value is indicated by the softphone icon 6 When finished center press the microphon
12. FO Y Y Limited JABRA PC SUITE EN 19 Install Jabra PC Suite CRT HEADSET AND BASE FEATURES 20 Headset Multi function Button 20 6 00 Headset LED 16 deu dee 21 Headset Audio 22 Basclkeynad AG 23 Base Audio Indicators GE BASIC CALL MANAGEMENT 24 Desk Phone Making Calls Answering Calls and Ending Calls A 1 O Uu BR W N 62 Softphone Making Calls Answering Calls and Ending Calls n 24 63 Call OC e 4 6 4 Call E a E E EEN 25 7 ADVANCED CALL MANAGEMENT 26 Merging Calls ua en Y ON O FL 26 7 2 Conference Call with Multiple HeadsetGs euuuueuu LLAI 26 73 Switching between Desk Phone and Headeet 27 74 Last Number Redial Softphone on 27 7 5 Call Disconnect Prevention Unsupported SoftPhone 27 76 Recording Desk Phone Call Sn eege 27 8 ADVANCED JABRA PRO FEATURES 28 8 1 Saletone Hearing 56 0 ne uni BC FT y dy EG FT 28 8 3 Wideband Audio uan Gi FFY UF ant yd FE FY Fd FE BF FY FD FE 28 BA Voice ANNOUNCEMENTS HYNY NHW ENYFFRRFEFFRYEFFFNFRFFFFWFFRRYRFRFRWFFFEFFNYRFRRFFFRF FYR 28 GS Sound Setting ue rae NU GY AE 28 8 6 Listening to Music or audio on bt EE 2 87 FIP WaA FOU PC afetten aA 29 GG Then PROCS 29 9 FAQS AND 007 5 51 0 20 10 TECHNICAL SPECIFICATIONS uu eegen 32 O 1 Jabra PRO Fleadset
13. Jabra Link or GN1000 remote handset lifter If necessary set the desk phone as the target phone by pressing and holding the desk phone button on the base until the desk phone icon changes to white 1 Lift headset from docking cradle or tap the multi function button or tap the desk phone button on the base Lift desk phone handset and set aside Dial number using desk phone Lift headset from docking cradle or tap the multi function button or tap the desk phone button on the base 2 Lift desk phone handset and set aside Dock the headset or tap the multi function button or tap the desk phone on the base Return desk phone handset to receiver HONE MAKING CALLS ANSWERING CALLS AND ENDING CALLS 1 Lift headset from docking cradle or tap the multi function button or tap the desk phone button on the base 2 Dial number using desk phone Lift headset from docking cradle or ap the multi function button or ap the desk phone button on the base Dock the headset or ap the multi function button or ap the desk phone on the base Supported softphone Dial number using supported softphone software The base will automatically switch to softphone Lift headset from docking cradle or tap the multi function button or tap the soft phone button on the base Dock headset or tap the multi function button or tap the softphone button on the BASE Softphone keypad button Press 1 2 s
14. arm of the headset The touch panel con trols the headset speaker volume and microphone mute un mute Changes made to the speaker volume apply independently to desk phone or softphone Touch panel Note Headset pictured may vary from actual product 20 Increase speaker volume Decrease speaker volume Mute un mute microphone Slide finger up the touch panel Slide finger down the touch panel away from mouth toward the mouth Double tap 53 HEADSET LED INDICATOR The multi colored LED indicator is located on the arm of the headset and indicates headset status Led indicator Note Headset pictured may vary from actual product Ebene LED when battery is full LED when battery is low click to play click to play Idle 00000 0 Not connected 0000 0000 Out of range 0000 p 0000 Call active 0000 Qoooo Ringing 0000 oooo Power on oooo 0000 Power off 0000 p 0000 Pairing 0000 Qoooo Pairing succeeded 0000 oooo Charging oooo 22 Audio sample click to listen 5 DD 0 o Audio tone Target phone changed to desk phone voice Target phone changed to desk phone tone Target phone changed to softphone voice Target phone changed to softphone tone Target phone changed to mobile phone voice Target phone changed to mobile phone tone Call ended Bat
15. ase any safety cable usable with the Kensington Security Slot and follow the instructions included with the cable 9 FAQS AND TROUBLESHOOTING The desk phone softphone state icon is grayed out on the base keypad What does this mean The phone is not the current target or the phone is unplugged How do I pair my headset with the Jabra PRO 9450 base Dock the headset with the base to initiate pairing Pairing will occur automatically unless the base can establish a link with a primary headset Is it possible to dock my headset on another base from the Jabra PRO 9400 series Yes The headset can be docked with any Jabra PRO 9400 series base Can I pair my headset directly with a third party DECT phone No The headset can only be paired with a Jabra PRO 9400 series base Why doesn t my computer detect the Jabra PRO 9450 base Try connecting the base to another USB port on the PC It is recommended to have a direct connection between the base and USB port without a USB hub Why doesn t my headset work with my desk phone softphone Check the following Ensure the headset battery is charged The keypad battery icon will be green when charging or yellow when charged Ensure the headset is in range of the base Up to 150 meters depending on environment Ensure the headset and base are paired Dock the headset to initiate pairing Why does nothing happen when try to use my desk phone Check the following Ensure the bas
16. ced on hold placed on hold 2 Simultaneously press and hold the desk phone 2 Simultaneously press and hold the desk and softphone buttons on the base for 1 3 sec phone and softphone buttons on the base for 1 3 onds to merge the calls When calls are merged seconds to merge the calls When calls are merged the group call indicator will change to green the group call indicator will change to green Unmerge re merge calls To unmerge or re merge calls simultaneously press and hold the desk phone and softphone buttons on the base keypad for 1 3 seconds End merged calls To end a selected call in the group call tap the relevant desk phone or softphone button on the base keypad The group call will be ended for that participant To end the group call for all participants dock the headset or tap the multi function button 72 CONFERENCE CALL WITH MULTIPLE HEADSETS The Jabra PRO 9450 enables up to three additional Jabra PRO headsets to be connected to the base for conferencing When two or more additional headsets are connected to the base the audio is filtered from wideband to narrowband Connect additional headset s 1 While the primary headset is undocked and on a call dock a secondary headset with the base hosting the call Pairing will take a few seconds during which the docking indicator will blink yellow When the headsets are successfully paired a double tone will sound in the primary headset 2 Tap the multi function button on
17. e is powered on Ensure desk phone is the current target The keypad desk phone icon will be white Ensure there is an audio connection between desk phone and base Tap the keypad desk phone button to establish an audio connection Ensure there is a dial tone Lift the desk phone handset or press the headset button on the desk phone to get a dial tone Re run the desk phone section of the Interactive Setup Wizard Why do I hear a low noise in the headset when there is silence at the other end The headset speaker volume might be too high To decrease the volume slide your finger down the headset touch panel How come the person on the other end cannot hear me when am talking using my desk phone The clear dial tone or microphone volume settings might be incorrectly set Re run the desk phone section of the Interactive Setup Wizard or read Section 3 of this manual Why am getting a buzzing sound in my headset Assuming the device has been set up correctly the phone may not be fully immune to the radio signals the headset uses To overcome this problem move the headset base at least 30 cm away from the phone Alternatively reduce the wireless range of your unit Why can t hear sound or listen to music from my PC in my headset Check the following Ensure the Jabra PRO 9450 is set as the current audio device in the Windows sound control panel and in your softphone software Ensure the audio link to your PC is ac
18. e or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The user must place the base 8 20 cm or more from any personnel in order to comply with FCC RF exposure requirements Industry Canada Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Patents and design registration pending international 34 32 00713 RevB A BRAND BY 2013 GN Netcom A S All rights reserved Jabra is a registered trademark of GN Netcom A S All other trademarks included herein are the property of their respective owners Design and specifications subject to change without notice MADE IN CHINA TYPE 9400HS BS www jabra com
19. e volume switch to save settings and exit setup mode The base will restart Value Auto Detect default GN1000 RHL None Jabra IO EHS Cisco DHSG MSH Siemens optiPoint Level O default Level 1 Level 2 Level 3 Level 4 Normal default Low Very low Narrowband default Wideband Narrowband Wideband default Microsoft default Cisco Avaya Siemens IBM Aastra Skype Other None PC Audio Icon Setting Remote call control mode cs IntelliTone level Maximum DECT wireless range V ea Desk ph di eck phone audio SEA Softphone audio g Softphone type 4 JABRA PC SUITE Jabra PC Suite is a collection of software designed to support the Jabra PRO 9450 For optimal functionality and management of the Jabra PRO 9450 it is highly recommended to install Jabra PC Suite Jabra PC Suite consists of PC Call Manager Enables call management via the PC and indicates status of the Jabra PRO 9450 Jabra Control Center Settings management and monitoring of the Jabra PRO 9450 Jabra Device Service Manages the interaction between the Jabra PRO 9450 and Jabra Control Center PC Call Manager and softphone drivers Jabra Firmware Updater Updates Jabra PRO 9450 firmware Online Help Jabra PC Suite and Call Manager help section Jabra PC Su
20. ecs Tap Double tap Press 1 2 secs 24 Press 1 2 secs Double tap Press 1 2 secs base BASI Make call Answer call End call 62 SOFTP Make call Answer call End call 63 CALL WAITING Call waiting allows a current softphone call to be placed on hold and an incoming softphone call to be answered supported softphones only Check specific softphone documentation for call waiting compatibility Call waiting can be managed on the headset or the base HEADSET Multi function button Tap Accept incoming call and put current call on hold Accept incoming call and end current call Reject incoming call and remain on current call Switch between current call and call on hold 25 64 CALL COLLISION Call collision occurs when there is a current call on one phone and an incoming call on another phone Example you have a current call on a softphone and an incoming call on a desk phone connected to the same base Call collision can be managed on the headset or the base HEADSET BASE Multi function button Keypad phone buttons Tap incoming call s phone Accept incoming call and put current call on hold Press 1 2 secs buon Tap current call s phone Accept incoming call and end current call Tap button then tap incoming call s phone button ere e Double Cap incoming call s Reject incoming call and remain on current call Double tap P 9
21. epublic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Poland Portugal Slovakia Slovenia Spain Sweden The Netherlands United Kingdom and within EFTA in Iceland Norway and Switzerland FCC This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Users are not permitted to make changes or modify the device in any way Changes or modifications not expressly approved by Jabra will void the user s authority to operate the eguipment This eguipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this eguipment does cause harmful interference to radio or television reception which can be determined by turning the eguipment off and on the user is encouraged to try to correct the interference by on
22. in on calls with the Jabra PRO 9450 The risk of unauthorized access is limited The Jabra PRO 9450 uses 64 bit encryption What is the range on the Jabra PRO 9450 Jabra PRO 9450 supports a maximum range of up to 150m base to headset Range varies according to the environment in which the headset is used Can make a conference call using multiple headsets Yes the Jabra PRO base is able to pair with four headsets in total one primary and three secondary headsets Can turn the headset off to save power when I m away from the base Yes Press and hold the headset multi function button for five seconds to power the headset off To power the headset up again dock the headset with the base or press the multi function button What is the talk time for a Jabra PRO 9450 headset Approximately 8 hours for wideband talk and approximately 10 hours for narrowband talk My headband earhook neckband is broken How do I purchase another one Contact your local Jabra supplier The necessary part number can be found in the optional accessories section of this manual Do Jabra products contain or use PCB polychlorinated biphenyl No Jabra products do not contain or use PCB Why do I sometimes lose audio in my headset Audio is sometimes lost when touching the charging pins on the base If this occurs 1 Ensure your softphone call is not on hold e g Skype call or your music is not paused 2 Restart your softphone or PC music player
23. ite additionally includes drivers for various softphones For a list of supported softphones visit www jabra com pcsuite 4 1 INSTALL JABRA PC SUITE To install Jabra PC Suite download the latest version from ww jabra com setup and run the installer 42 PC CALL MANAGER PC Call Manager is PC software that replicates some of the touchscreen call handling functionality on the PC allowing the user to make calls answer calls merge calls etc using their PC PC Call Manager is installed as part of Jabra PC Suite Status bar Activity window Call control bar 5 HEADSET AND BASE FEATURES 5 1 HEADSET MULTI FUNCTION BUTTON The multi function button is located on the top of the headset and manages calls on the target phone You can answer calls end calls switch between held calls and more using a combination of taps double taps or presses Multi function button Note Headset pictured may vary from actual product List of headset multi function button functions Press hold 1 2 seconds Function Tap Double tap Answer incoming call End current call Put current call on hold and accept incoming call Open phone line on target phone Reject incoming call Call last number dialed si mobile phones and supported softphones only Switch between target phone Power headset on Power headset off v 5 secs 5 2 HEADSET TOUCH PANEL The touch panel is a touch sensitive panel located on the microphone
24. n charging Up to 95 RH non condensing Keypad Functions Call handling partial system configuration Recharge Cradle Fits supplied Jabra PRO headset features magnetic coupling easily replaced to accommodate future headset upgrades Audio Built in speaker provides ring tones and or audio feedback for keypad operation Audio Bandwidth Narrowband or wideband Desk Phone Connections RJ 11 for handset RJ 11 for phone body or headset port RJ 45 for AUX for electronic hookswitch or GN1000 handset lifter Clear Dial Tone Switch and Microphone Volume Switch Electromechnical switches Clear dial tone switch set manually using Interactive Setup Wizard Microphone volume level determined and set automatically by Interactive Setup Wizard Electronic hookswitch Standards GN1000 Jabra IO EHS Cisco DHSG and MSH Each requires additional cabling and or equipment available sepa rately more may become available in future and added via firmware upgrade GN1000 is supported by default and requires no additional configuration Busy Light Indicator 2 5mm jack connector available as an accessory PC Connector Micro USB Firmware Update Downloadable from PC PC based Configuration All settings can be stored and loaded from a PC for backup and mass deployment Softphone Support Full call handling for Skype Microsoft Office Communicator Avaya and Cisco IP Communicator for other softphones see headset as a standard sound card
25. nenn Gyd UY dL yd GYD Fd YUA GE Ud 32 10 2 Jabra PRO 9450 and Jabra PRO 9450 Flex headsets E 32 10 3 Jabra PRO 9450 Duo 104 TGA ASST FY Fy EFO 32 OS Jara RRO 050 I E GC y YF 33 06 Materials aridi 4 10 7 Product 34 10 8 Certifications and Safety ApprovalS uuueuueuuu I LII I I I ets ares 34 1 PRODUCT OVERVIEW 1 1 PACKAGE CONTENTS Jabra PRO 9450 Jabra PRO 9450 Flex Jabra PRO 9450 Duo Microphone Foam K Headband Attachment Headband Attachment Microphone Foam E Earhook Attachment Earhook Attachment small medium and large earbuds small medium and large earbuds Jabra PRO 9450 Base same base for all headsets Base and Headset Cradle Power Adapter USB Cable Telephone Cable Quick Start Guide Warning amp Declaration Booklet 1 2 HEADSET Jabra PRO 9450 Multi function Button Touch Panel Speaker LED Indicator Mount for Wearing style Attachments Microphone Boom Arm Recharge Contact Noice cancelling Microphone Jabra PRO 9450 Flex Multi function Button Touch Panel LED Indicator Speaker Flexible Microphone Boom Arm Mount for Wearing style Attachments Microphone Foam Recharge Contact Noise Cancelling Microphone Jabra PRO 9450 Duo Multi function Button a Touch Panel Recharge Contact LED Indicator
26. ng styles Earhook or headband neckband is available as an accessory Speaker s Wideband speaker Microphone Noise cancelling microphone 103 JABRA PRO 9450 DUO HEADSET Wearing styles Headband Speaker s 2 Dual Mono Microphone Noise cancelling microphone 104 HEADSET BATTERY Battery Type Lithium lon Battery Capacity 315 mA h typical Battery Talk Time Up to 10 hours Narrowband audio Up to 7 hours Wideband audio Battery Lifetime Minimum 500 charge cycles over 3 years when used for 8 hours a day Battery Standby Time Up to 38 hours Operating Temperature Range 10 C to 60 C Note The headset features a temperature dependant charging algorithm that prevents the battery from being charged during extreme temperatures about 0 to 45 C Battery Charge Time 2 hours Shelf Life Holds a charge for at least 6 months in the off state before recharge is required Replacement Battery lifetime is approximately 3 years with regular use Contact your Jabra dealer for details on how to order battery replacement kit 10 5 JABRA PRO BASE The Jabra PRO 9450 base meets the following specifications Dimensions 160mm x 94mm x 82mm Wireless Standard CAT iq European DECT and U S DECT DECT Range For European DECT up to 150 meters from Jabra PRO base to headset For US DECT 6 0 up to 135 meters from Jabra PRO base to headset Operating Environment 10 C to 55 C 0 C to 40 C whe
27. support for additional softphones may be added via driver updates for the PC For the latest updates see jabra com pcsuite on the web 33 Theft Protection Kensington Security Slot standard 106 MATERIALS AND ALLERGIES The headband attachment is made of stainless steel and does not have a nickel coated surface Nickel release from the headband is 0 02 ug cm2 week which is below the 0 50 ug cm2 week limit established by EU Directive 94 27 EF The stainless steel alloy was tested for nickel release in accordance with the European standard EN 1811 1998 Other wearing style attachments are made of plastic and contain no known allergens The ear cushions do not contain vinyl The products contain no nickel chrome or natural rubber that can come into contact with users skin 10 7 PRODUCT DISPOSAL Please dispose of the headset according to local regulations and recycle when possible Do not dispose as household waste Do not dispose of the headset in a fire as the battery may explode Batteries may also explode if damaged 10 8 CERTIFICATIONS AND SAFETY APPROVALS CE This product is CE marked according to the provisions of the R amp TTE Directive 99 5 EC Hereby GN declares that this product is in compliance with the essential reguirements and other relevant provisions of Directive 1999 5 EC For further information please consult http www jabra com Within the EU this device is intended for use in Austria Belgium Cyprus Czech R
28. tery low Conference start Conference end Out of range Incoming call accepted 54 HEADSET AUDIO INDICATORS The headset plays a variety of audio tones to indicate events Audio sample click to listen DD DW YD oo oo o Audio tone Power on Power off Button tap Button double tap Button press Maximum speaker volume reached Minimum speaker volume reached Microphone muted Incoming call on desk phone Incoming call on softphone PC Incoming call on mobile phone Incoming call on different phone while on call call collision 5 5 BASE KEYPAD The Jabra PRO base keypad displays information about the headset and call status and has controls for call handling From here you can change target phone answer an incoming call end the current call configure base settings or open an audio link to the current target phone 1 Battery icon indicates the current battery level 2 Headset docking icon indicates the headset is docked 3 Audio link icon indicates audio link between base and headset is active 4 Mute icon indicates the headset microphone is muted 5 Mute button mutes un mutes the headset microphone 6 Group call icon indicates desk phone and softphone calls are merged 7 Phone state icon indicates desk phone or softphone call states 8 Phone buttons used for desk phone and or softphone call handling 5 6 BASE
29. the Headset tab 2 Tick the relevant setting under Target change indication and then click Apply 8 5 SOUND SETTINGS Choose between three equalizer presets available for all sounds Treble Normal default and Bass Select tone settings 1 Launch Jabra Control Center and select the Audio tab 28 29 2 Tick the relevant setting under Tone setting and then click Apply 86 LISTENING TO MUSIC OR AUDIO ON PC To listen to music or audio played on a PC an audio link between the Jabra PRO base and the PC must be opened When an audio link is opened and no calls are active any music or audio played on the PC including music from a media player will play in the headset Open close an audio link between base and PC 1 Launch Jabra Control Center 2 Click the open close audio link button in the top toolbar Alternatively right click the Jabra icon in Windows taskbar and select Open Audio Link or Close Audio Link 87 FIRMWARE UPDATES Firmware updates improve performance or add new functionality to your Jabra PRO 9450 Update firmware Launch the Jabra Firmware Updater installed with Jabra PC Suite and follow the Firmware Updater wizard or Check for the latest version via Jabra Control Center gt Help gt Check for Updates 8 8 THEFT PROTECTION The base includes a Kensington Security Slot for attaching a security cable To secure the base to your desk purch
30. the primary headset to accept the secondary headset The audio is now shared between headsets 3 Repeat the procedure to connect additional headsets as required Ending or leaving the conference The primary headset user can end the conference by hanging up the call The call is ended for all headsets Guests can leave the conference by tapping the multi function button on their headset or by docking the head set with the base The conference call is still active for all other headsets All day conference mode When all day conference mode is enabled the conference call will not end when the call is ended To end the conference the primary headset must be docked 1 Launch Jabra Control Center and select the Headset tab 26 2 Deselect End headset conference when call ends 7 3 SWITCHING BETWEEN DESK PHONE AND HEADSET Whilst on a phone call it is possible to switch between a phone and a headset without interrupting the call Desk Phones Switch from desk phone to headset 1 If necessary press the desk phone button on the base to set desk phone as target phone 2 Lift headset from docking cradle 3 Do not return desk phone handset to receiver as this will hang up the call Switch from handset to desk phone without electronic hookswitch or handset lifter 1 Lift desk phone handset 2 Dock headset or tap the multi function button or tap the desk phone button on the base Switch from handset to
31. tive Right click the Jabra Device icon in the Windows taskbar and select Open Audio Link 30 Q A Q A TO SO PA gt O 31 When I try to make a call on my desk phone the Jabra GN1000 RHL lifts but the call is not connected Ensure the base is connected to the desk phone handset port and not the desk phone headset port The Jabra GN1000 cannot be used in conjunction with a headset port Is it possible to automate calling and answering on my desk phone without using a handset lifter Yes if the desk phone has an electronic hook switch feature Check your supplier for compatibility with your phone and or consult the support area at www jabra com Is it possible to set up an automatic dial tone for my softphone when I undock my headset Yes the Jabra PRO 9450 can be configured to automatically get a dial tone on the target desk phone or softphone when the headset is undocked Automatic dial tones are configured independently for desk phones and softphones Desk phones are default enabled and softphones are default disabled 1 Launch Jabra Control Center and select the Desk phone tab 2 Select deselect the Open link when headset is undocked setting and then click Apply Why does my desk phone s electronic hookswitch not work with my headset Please check your specific desk phone documentation for compatibility and configuration settings Alternatively visit www jabra com PRO9400 Is it possible to listen
32. until they click into place snap to click 14 BASE Headset Cradle Keypad Microphone Volume Control Clear Dial Tone Switch Front Panel Speaker Busy light Indicator Port Telephone Port Handset Port Power Adapter Port AUX Port USB Port 15 PREPARING THE BASE 1 Remove the protective foil from the cradle and the keypad 2 optional Rotate the cradle for left or right handed docking as illustrated 1 6 OPTIONAL ACCESSORIES The following Jabra PRO accessories are available separately Jabra GN1000 Jabra LINK adapter may vary from illustration Neckband Attachment Replacement Headband Attachment Jabra PRO 9450 and Jabra PRO 9450 and Jabra PRO 9450 Flex Jabra PRO 9450 Flex ro 9 Replacement Earhook with Earbuds Replacement Ear Cushions Jabra PRO 9450 and Jabra PRO 9450 and Jabra PRO 9450 Flex Jabra PRO 9450 Flex 2 CONNECTING TO A PHONE The easiest way to connect and configure the Jabra PRO 9450 is to download and use the Interactive Setup Wizard from jabra com setup Chapters 2 and 3 of this manual are only needed if the Interactive Setup Wizard is not used 21 CONNECT TO POWER Connect the power adapter to the base 1 Plug the supplied power adapter into the port marked ES on the base 2 Connect the power adapter to the mains power socket 22 DOCK HEADSET Dock the headset as illustrated When the headset is docked correctl
33. y the headset battery will begin charging if needed Keep the headset docked while connecting the Jabra PRO 9450 or when not in use Note Headset pictured may vary from actual product 23 CONNECT TO SOFTPHONE PC Connect a PC to the base 1 Plug the supplied USB cable into the port marked E8 on the base 2 Connect the USB cable to any free USB port on the PC 24 SELECT AND CONNECT TO A DESK PHONE Select which desk phone you are connecting to from the following four options OPTION 1 OPTION 3 Desk Phone with Headset Desk Phone with Jabra Port GN1000 remote Handset This type of desk phone has a Lifter The Jabra GN1000 remote handset lifter manually lifts the desk phone handset to make or answer a call For mounting instructions refer to documentation supplied with the Jabra GN1000 On the desk phone unplug the handset cable from the phone body Connect the handset cable to the port marked on the base Plug the supplied tele phone cable into the port marked E on the base Connect the telephone cable into the handset port on the desk phone Connect the Jabra GN1000 cable into the port marked BB on the base OPTION 4 1 Desk Phone without Headset Port This desk phone does not have a dedicated headset dedicated headset port usually at the back of the phone These phones typically have a button on the front panel for switching between handset and headset
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