Rose CrystalView Extreme
Contents
1. USB LED on the Transmitter is amber Link LED is on Transmitter not properly connected to the computer Host computer is not powered on or does not support USB Hubs USB cable defective 1 Disconnect all USB devices from the Receiver unit Disconnect the Transmitter from the computer Disconnect the power adapters from the Transmitter and Receiver Reconnect the power adapters to the Transmitter and Receiver Connect all USB devices to the Receiver Reconnect the Transmitter to the computer oar N If the USB LED is still off contact Technical support Video LED blinking amber and the monitor is black Host computer resolution is not compatible with the CrystalView Extreme units Disconnect all USB devices from the Receiver Disconnect the Transmitter from the computer Disconnect the power adapter from the Transmitter and Receiver Reconnect the power adapter to the Transmitter and Receiver Connect all USB devices to the Receiver unit Connect the Transmitter to the computer If the USB LED is still off contact Technical Support D CO 9 CrystalView Extreme Installation and Operations Manual No Audio Verify that the CMEDIA device is installed on the host computer See Installation Verification Verify that the CMEDIA PNP Audio Device is selected as the default audio device If not select it as the default 1 If the CMEDIA device is enumerated on the host computer as an unknown device most likel2. and receiver units Point to Point max CATx cable length of 330 feet 100M 3 USB port available on the Receiver unit Standard USB hubs can be used to increase the maximum number of connected USB devices to 13 and 4 USB hubs Upto 500 mA of power is available at each USB port on the Receiver for powering high power USB devices Plug and Play installation no configuration or set up needed Support multiple systems on a LAN up to 30 on a 1Gbps LAN The Transmitter can locate the paired Receiver anywhere within the network Operates on a network connection of 100Mbps or 1Gbps Operates through Ethernet switches Installation consists of 1 Connecting the Receiver to your DVI monitor USB keyboard and mouse speakers and USB device s 2 Connect the Transmitter to your computer s DVI video port and USB port 3 Connect the Transmitter and Receiver to your network using standard CAT5 cable 4 Apply power and the installation is complete The Transmitter unit requires a 5VDC power adapter included The Receiver unit requires a 24VDC power adapter included CrystalView Extreme Installation and Operations Manual Package Contents Transmitter unit Receiver unit 5V 3A power adapter Transmitter 24V 1A power adapter Receiver USB Type A to Type B cable 6 ft DVI cable male to male 5 ft Product Manual Additional Installation Items Computer with DVI D DVI I output USB 1 1 or
3. corporate LAN and to your computer s DVI D and USB Type A connectors using the provided DVI and USB cables The Receiver unit also connects to your corporate LAN and to your remote workstation This allows you to access your computer from any location on your LAN The Transmitter and Receiver are paired at the factory and only communicate with each other If the Transmitter needs to be paired to a different Receiver or a Receiver paired to a different Transmitter see Attachment C for instructions The CrystalView Extreme extender supports all USB 2 0 devices It is ideal for use in industrial control areas digital signage connecting LAN cameras for security systems USB device printing scanning and storage If additional USB devices are needed you can add up to 4 USB hubs to the three port Receiver model and connect up to 13 USB devices The CrystalView Extreme supports all major operating systems including Windows MAC and Linux USB printers scanners web cameras USB hard drives flash drives players and more can easily be connected to the Receiver unit CrystalView Extreme Installation and Operations Manual Features Supports HD video with resolutions up to 1680 x 1050 Supports USB 2 0 high speed 480 Mb s USB 2 0 and 1 1 Full speed 12 Mb s and USB 2 0 and 1 1 Low speed 1 5 Mb s a Extend your workstation to any location on your corporate LAN or a point to point connection between the transmitter
4. 2 0 host computer a 2 CAT5 UTP cable Transmitter amp Receiver to network or 1 CAT5 cable Transmitter to Receiver Point To Point a USB 1 1 or 2 0 compatible devices Rose Electronics web site Visit our web site at www rose com for additional information on the CrystalView Extreme and other products offered by Rose Electronics that are designed for data center applications classroom environments digital wall signage displays industrial military systems and many other access and switching applications Product Registration Take advantage of the following when you register your Rose Electronics products online at www rose com htm online registrationform htm Rose Electronics standard warranty Plus Free Lifetime Firmware Updates Free Lifetime Technical Support 30 day Money Back Guarantee Priority First In Line Status for Technical Support CrystalView Extreme Installation and Operations Manual OVERVIEW System Overview The CrystalView Extreme is a very versatile and flexible system that can be easily and quickly installed You can position your computer anywhere on your LAN and access it over your network from anywhere you install the matched Receiver The Transmitter unit will locate the Receiver unit within the network by the MAC address Once found you will have full control of the computer over your LAN The CrystalView Extreme system supports HD video and USB 1 1 and 2 0 You can control and use a
5. CrystalView xtreme LAN Extender INSTALLATION AND OPERATIONS MANUAL 2 ROSE 2 ELECTRONICS ME 10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 WWW ROSE COM Limited Warranty Rose Electronics warrants the CrystalView Extreme to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer Should this product fail to be in good working order at any time during this one year warranty period Rose Electronics will at its option repair or replace the Unit as set forth below Repair parts and replacement units will be either reconditioned or new All replaced parts become the property of Rose Electronics This limited warranty does not include service to repair damage to the Unit resulting from accident disaster abuse or unauthorized modification of the Unit including static discharge and power surges Limited Warranty service may be obtained by delivering this unit during the one year warranty period to Rose Electronics or an authorized repair center providing a proof of purchase date If this Unit is delivered by mail you agree to insure the Unit or assume the risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or its equivalent You must call for a return authorization number first Under no circumstances will a unit be accepted without a return authorization number Contact an autho
6. USB keyboard USB mouse webcam flash drive USB speakers microphone and other compatible USB devices The CrystalView Extreme can also be used as a KVM extender The transmitter unit can be directly connected to the receiver unit via standard CATx cable If you install the CrystalView Extreme units in a point to point configuration and not through a network the maximum 5 cable length in this configuration is 330 feet 100m The versatility of the CrystalView Extreme makes it ideal for security medical signage and industrial applications where access to the computer is over your LAN Multiple systems can be connected to your LAN and all accessed simultaneously with no interference up to 30 systems on a 1Gbps LAN The Receiver unit has 3 USB Type A connectors These are usually connected to a USB mouse USB keyboard and a USB HUB The CrystalView Extreme supports up to 13 USB devices and 4 HUB levels at USB speeds up to 480 Mb s The CrystalView Extreme can be installed using your existing network cabling or the Transmitter can be directly connected to the Receiver unit using industry standard CAT5 or better cable for a point to point connection CrystalView Extreme Installation and Operations Manual MODELS Models Transmitter Front View Indicators Pair Status Link Video USB Transmitter Rear View Connectors DVI D In Config USB Type B Link Power 45V Receiver Front
7. View Indicators Pair Status Link Video USB Connectors USB Type A 3 Receiver Rear View Connectors DVI D Out Headphone Out Microphone In Config Link Power 24 1A Figure 1 Models CrystalView Extreme Installation and Operations Manual Transmitter Front Panel Green Amber LED Indicator Description Pair Button Reserved See Appendix C Status On Reagy Off 2 No power Green LED Blinking 2 being configured Link On Valid Link between Transmitter and Receiver Green LED Off No Link Video On Valid Link between the Transmitter and host computer Off 2 No Link Blinking 2 Video is being transmitted between the Transmitter and Receiver Amber No video source detected Blinking Amber Invalid resolution detected USB Green Amber LED On Properly enumerated on host computer Off No Link Blinking USB data being transmitted between the Transmitter and Receiver Amber No connection to the host computer Blinking Amber Over current condition on one or more USB ports Transmitter Rear panel Connectors Connector Description DVI D In DVI D Video Input from Host computer Supplied Config Reserved for company use only USB Type B USB input from Host computer Supplied Link RJ45 Connection for a CAT5 or better cable to the Receiver unit Power 5 power adapter Supplied Table 1 Transmitter I
8. ard EN 55022 2006 1 2007 Class A EN 61000 3 2 2006 A2 2009 EN 61000 3 3 2008 and EN 55024 1998 A1 2001 A2 2003 IC Statement This Class A digital apparatus complies with Canadian ICES 003 Table of Contents Contents Paqe 1 System Introduction irinin aa aa aa iaeia 1 Feature Sininen Ec 2 Package Contents s iiie ecce aaien i Lee aet ea daten 3 Additional Installation 3 Rose Electronics web 3 Product Heglstration l A aiden 3 Systemi 4 Msg 5 Transmitter Front nnne 6 Transmitter Rear panel 6 Receiver Front una shu 7 Receiver Rear 7 System 1 et s 8 Transmitter instalation ssostni iaiia 8 Receiver installation aaa a aa 9 Installation 9 Connecting USB 10 System OperallOn 10 System Troubleshooting U 11 PROGUCE 13 Maintenance and 14 Tech
9. ed for conformance to safety regulations and requirements and has been certified for international use Like all electronic equipment the CrystalView Extreme should be used with care To protect yourself from possible injury and to minimize the risk of damage to the Unit read and follow these safety instructions Follow all instructions and warnings marked on this Unit Except where explained in this manual do not attempt to service this Unit yourself Do not use this Unit near water Assure that the placement of this Unit is on a stable surface or rack mounted Provide proper ventilation and air circulation Keep power cord and connection cables clear of obstructions that might cause damage to them m Use only power cords power adapter and connection cables designed for this Unit Use only a grounded three wire electrical outlet Useonly the power adapter provided with the CrystalView Extreme m Keep objects that might damage this Unit and liquids that may spill clear from this Unit Liquids and foreign objects might come in contact with voltage points that could create a risk of fire or electrical shock m Operate this Unit only when the cover is in place m Donotuse liquid or aerosol cleaners to clean this Unit Always unplug this Unit from its electrical outlet before cleaning a Unplug this Unit from the electrical outlet and refer servicing to somite service center if any of the following conditions occur The
10. ent is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense IBM AT and PS 2 are trademarks of International Business Machines Corp Microsoft and Microsoft Windows are registered trademarks of Microsoft Corp Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owner Copyright Rose Electronics 2011 All rights reserved No part of this manual may be reproduced stored in a retrieval system or transcribed in any form or any means electronic or mechanical including photocopying and recording without the prior written permission of Rose Electronics Rose Electronics Part MAN CRVEXT4 Printed In the United States of America Revision 1 3 FCC IC STATEMENTS EU DECLARATION OF CONFORMITY FCC Radio Frequency Interference This device complies with Part 15 of the FCC rules operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation CE Statement This product meets European Stand
11. is defective The Status LED should be solid green If it is blinking the system is not ready Verify that none of the LEDs are amber This indicates that there is a problem with the Video or USB If your computer operating system is Windows XP Vista or Windows 7 confirm that the CMEDIA Audio Device has been installed correctly To check this open the Device Manager and expand the Universal Serial Bus Controller section by clicking on the sign If the CMEDIA device has been installed correctly you will see USB PNP Audio Device in the listing of installed USB devices CrystalView Extreme Installation and Operations Manual Connecting USB Devices Up to 13 USB 1 1 or 2 0 devices can be connected to the Receiver unit using USB Hubs Normally the three USB Type A connectors on the Receiver are connected to a USB Keyboard USB mouse and a USB Hub Installing your USB devices is no different than installing them when connected to a computer 1 Install the USB device according to the manufactures procedure and any required software to operate the USB device 2 Connect the USB device to the Receiver s USB ports or a HUB port 3 Verify that the operating system has recognized the USB device and if needed installed the proper drivers to operate the USB device 4 Test the USB device Each USB Type A port on the Receiver unit can supply up to 500ma to a USB device or USB Hub When connecting additional USB devices through a USB Hub c
12. mpatibility The CrystalView Extreme is compatible with many graphic cards monitors mice keyboards monitors and USB devices With so many variations of keyboards mice and USB devices Rose Electronics can not guarantee that all peripherals will function properly Monitors e Samsung Dell Viewsonic Acer ASUS Discrete Graphics Cards NVIDIA ION ATI Radeon HD 2000 Series and Above Matrox P Series Intel GMA 950 and HD NVIDIA Quadro Series ATI FireGL FirePro Series NVIDIA GeForce Mobility 9000 NVIDIA Geforce 6000 Series and Above Resolutions Supported 2 60Hz 640 x 480 4 3 1280 x 768 5 3 1366 x 768 16 9 800 x 600 4 3 1280 x 800 16 10 1440 x 900 16 10 1024 x 768 4 3 1280 x 1024 5 4 1680 x 1050 16 10 1280 x 720 16 9 1360 x 768 16 9 Host Operating Systems Windows 7 32 bit amp 64 bit Windows XP 32 bit amp 64 bit Windows Vista 32 bit amp 64 bit Linux Mac OS X Leopard Snow Leopard Peripherals Keyboard Mouse Mass Storage Device Speakers Printer Scanner DAOs Web Camera CrystalView Extreme Installation and Operations Manual Appendix C Pairing Transmitter and Receiver The CrystalView Extreme Transmitter and Receiver are paired at the factory to allow communication between them over your LAN No additional configuration is normally needed If the Transmitter or Receiver unit needs
13. ndicators Connectors CrystalView Extreme Installation and Operations Manual Receiver Front Panel Connectors Description USB Type A Connection 3 for remote USB devices Indicator Description Pair Button Reserved See Appendix C Status On Reagy Off No Link Green LED Blinking 2 being configured Link On Valid Link between Transmitter and Receiver Green LED Off 2 No Link Video On Valid Link between the Receiver and the Green Amber LED monitor Off No Link Blinking Video is being transmitted between the Transmitter and Receiver Amber No video source detected Blinking Amber Invalid resolution detected USB On Properly enumerated on host computer Green Amber LED Off 2 No Link Blinking USB data being transmitted between the Transmitter and Receiver Amber No connection to the host computer Blinking Amber Over current condition on one or more USB ports Receiver Rear Panel Connector Description DVI D Out DVI D Video connector to the monitor Headphone out Connects to a 3 5mm headphone cable Microphone In Connects to a 3 5 microphone cable Config Reserved for company use only Link RJ45 Connection for a CAT5 or better cable to the Transmitter unit Power 24V 1A power adapter Supplied Table 2 Receiver Indicators Connectors CrystalView Extreme Installation and Operations Manual INSTALLATION Sy
14. nical 14 Figures Page Figure 1 Models eene 5 Figure 2 Typical n 8 Tables Page Table 1 Transmitter Indicators Connectors 6 Table 2 Receiver Indicators Connectors 7 Appendices Page Appendix A General Specifications sss 15 Appendix B Compatlibilily 16 INTRODUCTION Disclaimer While every precaution has been taken in the preparation of this manual the manufacturer assumes no responsibility for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances outside the manufacturer s control The manufacturer will not be responsible for any loss damage or injury arising directly or indirectly from the use of this product System Introduction Thank you for choosing the CrystalView Extreme extender from Rose Electronics for your remote accessing needs The CrystalView Extreme System consists of a Transmitter unit and a Receiver unit The Transmitter unit connects to your
15. onsider the total current needed to operate all of the USB devices If the total power is greater than 500ma use a powered Hub to supplement the power to the devices The CrystalView Extreme is compatible with a wide variety or graphic cards monitors USB devices and operating systems See Appendix B for a list of tested devices System Operation The operation of the CrystalView Extreme is no different than operating your computer with your keyboard monitor mouse and USB devices directly connected to it The only difference is the computer can be located anywhere on your network Applications can be executed files opened edited and saved upgrades can be performed and normal system operations can be performed as if you were directly connected to your computer CrystalView Extreme Installation and Operations Manual TROUBLESHOOTING System Troubleshooting LEDs on the Transmitter or Receiver are off a Check the DC power adapter connection to the Unit Verify there is power at the power source Link LED on the Transmitter and Receiver are off Check the 5 Link connections on the Computer Transmitter Receiver and the network information outlets Install a short CAT5 patch cable directly from the Transmitter to the Receiver unit If the Link LEDs illuminate a solid green this indicates that the network cabling is defective or the LAN needs to be configured to allow the units to communicate over the network
16. power cord or connection cables are damaged or frayed The Unit has been exposed to any liquids The Unit does not operate normally when all operating instructions have been followed The Unit has been dropped or the case has been damaged The Unit exhibits a distinct change in performance indicating a need for service CrystalView Extreme Installation and Operations Manual SERVICE AND SUPPORT Maintenance and Repair This Unit does not contain any internal user serviceable parts In the event a Unit needs repair or maintenance you must first obtain a Return Authorization RA number from Rose Electronics or an authorized repair center This Return Authorization number must appear on the outside of the shipping container See Limited Warranty for more information When returning a Unit it should be double packed in the original container or equivalent insured and shipped to Rose Electronics Attn RA 10707 Stancliff Road Houston Texas 77099 USA Technical Support If you are experiencing problems or need assistance in setting up configuring or operating your product consult the appropriate sections of this manual If however you require additional information or assistance please contact the Rose Electronics Technical Support Department at Phone 281 933 7673 E Mail TechSupport rose com Web www rose com Technical Support hours are from 8 00 am to 6 00 pm CST USA Monday through Friday Plea
17. ransmitter and Receiver units are now paired to each other and can be re connected to the computer and network CrystalView Extreme Installation and Operations Manual NOTES CrystalView Extreme Installation and Operations Manual E Solutions 10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 WWW ROSE COM
18. rized repair center or Rose Electronics for further information ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IF THIS PRODUCT IS NOT INGOOD WORKING ORDER AS WARRANTED ABOVE YOUR SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE IN NO EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE SUCH PRODUCT EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS SO THE ABOVE MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipm
19. se report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department CrystalView Extreme Installation and Operations Manual APPENDICES Appendix A General Specifications Part numbers CrystalView Extreme CRK 1DTXT EX45 A1 Kit Distance USB Device Support USB Hub Support USB Devices Supported Receiver USB port power Transmitter Data Video connector USB connector Link connector Dimensions Receiver Data Video connector USB connector Link connector Audio connector Dimensions Operating Temp Storage Temp Operating Humidity Storage Humidity ESD rating Regulatory Testing 330 feet 100m Point to point High Speed 480Mb s USB 2 0 Full Speed 12Mb s USB 2 0 8 1 1 Low Speed 1 5Mb s USB 20 amp 1 1 Up to 4 USB hubs plus one CrystalView Extreme in any single chain A maximum of 13 USB devices 500 mA at each port 3 DVI D 24 pin female 1 x USB Type B 1 x RJ45F 4 4 in x 6 9 in x 1 18 in 112 mm x 175 mm x 30 mm DVI D 24 pin female 3 x USB Type A 1 x RJ45F 2 x 3 bmm Mic In Headphone Our 4 4 in x 69 in x 1 18 in 112 mm x 175 mm x 30 mm 0 to 50C 20 to 70 C 20 to 8096 non condensing 1096 to 9096 non condensing EN 6100 4 2 4kV Contact 8kV Air FCC Part 15 Class A CE ICE20030 Class A CrystalView Extreme Installation and Operations Manual Appendix B Co
20. stem Installation Before installing the CrystalView Extreme pre plan the layout of the computer the Transmitter the Receiver and the equipment that will be connected to the Receiver The Transmitter and Receiver units should be in a location that is easily accessible to your corporate LAN ports The Transmitter and Receiver units communicate over your LAN using the assigned MAC address Ensure that your corporate LAN will allow the MAG addresses to properly route over the network The CrystalView Extreme can also be connected in a Point To Point configuration This is easily done by connecting a CAT5 cable 330 ft 100m directly from the Transmitter s RJ45 port to the Receiver s RJ45 port Transmitter Figure 2 Typical Installation Transmitter installation Refer to Figure 2 1 Locate the Transmitter unit near the computer 2 Connect the supplied USB Type A B cable to the Transmitter unit s USB Type B port and to an available USB 1 1 or 2 0 Type A port on the computer Connect the supplied DVI cable to the Transmitter unit s DVI D port and to the DVI port on the computer 4 Connect a CAT5 cable not supplied from the Transmitter s RJ45 port to a corporate LAN RJ45 connector 5 Connect the supplied 5V 3A power adapter to an AC outlet and to the Transmitter s power port m CrystalView Extreme Installation and Operations Manual Receiver installation Refer to Figure 2 1 Locate
21. the Receiver unit near the monitor and USB devices 2 Connect a DVI monitor cable to the DVI D out connector on the Receiver s rear panel 3 Connect your USB and Audio devices to the 3 USB Type A ports on the front panel of the Receiver Normally these USB ports are connected to a USB keyboard USB mouse and a USB Hub 4 Connect CAT5 cable not supplied from the Receiver s RJ45 port to a corporate LAN RJ45 connector 5 Connect the supplied 24V 1A power adapter to an AC outlet and to the Receiver s power port 5 cable It is recommended that only CAT5 or better UTP cabling be used to connect the Transmitter and Receiver units to the corporate LAN and through the network The CAT5 cabling must have straight through conductors with no crossovers and terminated with 8 conductor RJ45 connectors at each end The maximum CAT5 cable length for a point to point configuration is 330 feet 100 meters Installation Verification The Status Link Video and USB LEDs on the Transmitter and Receiver units will provide information regarding the installation cabling video and other items Verify that the LEDs are registering properly Refer to Table 2 and Table 3 If the Link LED is off your network may not allow the CrystalView Extreme to pass the MAC address of the units through your network Check this with your network administrator It could also mean that the cabling is not installed or connected properly or the cabling
22. to be paired to another Transmitter or Receiver perform the below steps to pair the Transmitter and Receiver units 1 2 3 Disconnect the Transmitter from the host computer and network Disconnect the Receiver from the network Hold the pair button on the front panel of the Transmitter down continuously for 10 seconds This will clear the MAC address and halt operations for the Transmitter The Link LED will be solid amber Hold the pair button on the front panel of the Receiver down continuously for 10 seconds This will clear the MAC address and halt operations for the Receiver The Link LED will be solid amber Connect the Transmitter directly to the Receiver using a CAT5 patch cable If power has been removed re connect the provided power adapters to the Transmitter and Receiver and apply power to both Hold the pair button on the front panel of the Transmitter down continuously for 3 to 5 seconds The unit will exchange pairing records with the Receiver unit The LINK LED will flash green during the 3 seconds pairing procedure After a successful pairing the LINK LED will turn off Hold the pair button on the front panel of the Receiver down continuously for 3 to 5 seconds The unit will exchange pairing records with the Transmitter unit The LINK LED will flash green during the 3 seconds pairing procedure After a successful pairing the LINK LED will turn solid green NOTE The USB and Video LEDs should be solid amber The T
23. y there is a driver conflict Uninstall all USB device drives 2 If the CMEDIA device is enumerated as a PNP Audio Device but no audio perform the following a In windows Open the Control Panel and select Sound or Sound and Audio Devices Select USB Audio Devices set USB Audio devices as default player b In Mac OS X Open the System settings select Sound select USB PNP Audio Devices set USB PNP devices as the default c In Linux Ubuntu go to System Preferences and select Sound Click on the Input tab and select USB Sound Device Analog Mono or Stereo Microphone or Headphone not operating Audio CMEDIA not enumerated on the host computer Audio cables not fully inserted Microphone and Headphone connections reversed Video and or USB performance is not satisfactory High amount of network traffic reduce the number of CrystalView Extreme units on the network or reduce the network traffic Graphic video settings do not list the specific resolution Upto date video drivers are not installed Resolution is not supported See Appendix B The CrystalView Extreme Transmitter and Receiver indicators will provide information about the operation connectivity and data transmission Observe these indicators and refer Table 1 and Table 2 for a description of the indicator states CrystalView Extreme Installation and Operations Manual SAFETY Product Safety The CrystalView Extreme extender has been test
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