Rose CrystalView Plus USB
Contents
1. 1 System introduction nanna 1 mI e 2 enger 3 Package contetts eii esie testet xu eg x Ar f a 3 Dual video Local models 4 Dual video Remote model 5 Cables ia a a 6 PE 6 Audio CaDle ii ee eee de 6 Installatiem c 8 Connecting the cables 9 Keyboard commands sse ntramat 11 Keyboard command descriptions 12 Local unit Keyboard commands 15 Adjusting the video essen een nennen 16 Operating instructions All units nn 19 Operating instructions nii aaan 19 KVM ESI dero ps ie ia p e a a 19 Private MOOG 19 DDG EMUlAUNOR 7 d 20 Transferring DDC information nn nn 20 Keyboard Language ID nanna 20 USB Descriptor Transfer snanar 21 Troubleshooting 22 Service Information sessi ee teet a Rua 24 Maintenance and Repair eren 24 Technical Support e 24 SEI a 25 Figures Figure 1 Dual Video Local models 4 Figure 2 D2. CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL BH CABLES Cables Local Unit to CPU cables Video HD15MM cable for each CPU video output 1 or 2 USB Standard USB Type B to Type A Remote Unit to KVM station cable The USB keyboard video monitor and USB mouse cables on the remote KVM station can connect directly to the CrystalView Plus USB Remote unit Stereo speakers and a microphone can also connect directly to the remote unit s audio ports Local Unit to Remote Unit cable The Local Unit is connected to the Remote Unit with up to 1 000 feet of standard CAT x UTP STP solid core cable terminated with RJ45M connectors Rose Electronics cable part number CAB 08UTPnnn The unit uses two CAT x cables from the local unit to the remote unit Serial cable To connect the Local Unit to the CPUs DB9 serial port you can use a standard DB9MF serial 1 1 DTE DCE cable The Remote Units SERIAL port is wired as DTE the same as the CPUs serial port To connect a serial printer or other DTE devices to the Remote Unit you will need a Null modem crossover cable between the Remote Unit and the device Select Xon Xoff software flow control on the printer and PC A serial Touchscreen can be directly connected to the Remote unit s serial port Audio cable CrystalView Plus USB models with the audio option are configured with two 3 5mm stereo audio jacks on both the Local and Remote Unit Standard 3 5mm stereo audi
3. Each time this command is issued the RED video component delay is toggled between 0 and 19ns CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL B Toggle GREEN delay L Ctrl G Each time this command is issued the GREEN video component delay is toggled between 0 and 19ns Toggle BLUE delay L Ctrl B Each time this command is issued the BLUE video component delay is toggled between 0 and 19ns Refer to Figure 6 for LF and HF adjustments Reset EQ values L Ctrl End Issuing this command will reset the HF and LF equalization values for the selected video channel to zero Color delay values are not affected Increase LF EQ Course L Up Arrow Use the Increase LF EQ adjustment to remove black smears to the right of large objects Decrease LF EQ Course L Dn Arrow Use the Decrease LF EQ adjustment along with the Increase LF EQ to obtain the sharpest image Increase LF EQ Fine L R Arrow Use the Increase LF EQ adjustment to remove black smears to the right of large objects Decrease LF EQ Fine L L Arrow Use the Decrease LF EQ adjustment along with the Increase LF EQ to obtain the sharpest image Increase HF EQ Course Up Arrow Use the Increase HF EQ adjustment to sharpen the image Decrease HF EQ Course Dn Arrow Use the Decrease HF EQ adjustment along with the Increase LF EQ to obtain the sharpest image Incr
4. products and have protective earthing terminals There must be an un interruptible safetv earth ground from the main power source to the product s input wiring terminals power cord or supplied power cord set Whenever it is likelv that the protection has been impaired disconnect the power cord until the ground has been restored Servicing There are no user serviceable parts inside these products Only service trained personnel must perform any servicing maintenance or repair The user may adjust only items mentioned in this manual E CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL APPENDICES Appendix A General specifications Maximum resolution 1600 x 1200 60 Hz Less than 650 feet 200M 1280 x 1024 75 Hz 650 1 000 feet 200 300M Video compatibility Analog VGA to UXGA RGB Video levels 0 7V P P Video coupling DC Sync type Separate composite TTL level Sync on green Sync polarity is preserved Keyboard Mouse Standard HID keyboards and mice Hubs Skew adjustment 2 8ns steps 42ns max per color Console lockout period 2 seconds Serial data Format Transparent Signals TX RX RTS CTS DTR DSR Baud rate 19 2K max Audio data Digitized bi directional stereo audio Input level 4 0 V P P Input impedance 47K ohms Local power From PC USB port optional 5V adapter Remote power 5V 10W Regulated auto sensing 10
5. Use KVMs keyboard or moving the mouse will activate that KVM station and lockout the other KVM station Private mode The private mode feature will blank the video monitor on the Local Unit To enter the private mode execute the command shown in Table 3 Unit Command Remote L Ctrl L Shift F10 Scroll Lock Table 3 Private mode commands CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL m DDC Emulation The CrystalView Plus USB local unit emulates a universal monitor both channels and communicates with the graphic card that it is capable of all standard video resolutions and refresh rates including several wide screen modes This emulation ensures that the majority of graphic cards and monitors will operate correctly If the default DDC information does not provide the required graphic mode needed the DDC information from the remote monitors can be read and stored in the local unit The DDC emulation can also be disabled but this is not recommended and would only be required in special applications To obtain the DDC information from the remote monitor s and save this information to the local unit perform the steps shown below Transferring DDC information To transfer the DDC information from the remote monitor s 1 Install and power up the system 2 Connect the monitor to transfer the DDC information to Monitor 1 connector on the remote unit 3 Enter the command mode L Ct
6. applications that make it convenient for the users You can locate your computers in a secure area and access them from other unsecured areas Computers used in hazardous industrial environments can be accessed remotely keeping the users safe and unexposed to any hazards CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Features W Available in single and dual video models m Extend a KVM station from a CPU using a single CAT x cable Up to 650 feet at resolutions of 1600 x 1200 60Hz 1 000 feet for the resolutions of 1280 x 1024 75Hz Supports Serial and full stereo audio Operates as a full speed composite USB device compatible with any USB 1 1 or 2 0 host Supports a maximum of 7 USB HID devices including USB hubs W The CrystalView Plus USB uses a microprocessor to emulate the keyboard and mouse for plug and play operation The keyboard and mouse on the Remote Unit do not have to be connected for the PC to boot only the Local Unit must be connected to the PC W Integrated skew compensation adjusts all colors W Low frequency LF and high frequency HF equalization adjustments for optimum video tuning W Compatible with Rose Electronics family of KVM switches such as ServeView Pro UltraView Pro and UltraMatrix Compatible with Windows Windows NT OS 2 Unix Linux and other operating systems W Fully automatic KVM sharing on a first come first serve basis The computers video is displayed on b
7. input muted W Microphone signal not amplified increase sound card amplification by 20db Add MIC jumper on the Remote Units daughter board to increase signal Do not add this jumper if the microphone is already a powered microphone Serial device does not function W Serial cable loose or defective W Flow control incorrectly set on unit or CPU W Connect serial device directly to the CPU s serial port and check to determine if the problem is a PC or CrystalView Plus USB problem CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL E SERVICE and SUPPORT Service Information Maintenance and Repair This Unit does not contain any internal user serviceable parts In the event a Unit needs repair or maintenance you must first obtain a Return Authorization RA number from Rose Electronics or an authorized repair center This Return Authorization number must appear on the outside of the shipping container See Limited Warranty for more information When returning a Unit it should be double packed in the original container or equivalent insured and shipped to Rose Electronics Attn RA 10707 Stancliff Road Houston Texas 77099 USA Technical Support If you are experiencing problems or need assistance in setting up configuring or operating your CrystalView Plus USB consult the appropriate sections of this manual If however you require additional information or assistance please contact the Rose Electroni
8. interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense IBM AT and PS 2 are trademarks of International Business Machines Corp Microsoft and Microsoft Windows are registered trademarks of Microsoft Corp Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owner Copyright Rose Electronics 2004 All rights reserved No part of this manual may be reproduced stored in a retrieval system or transcribed in any form or any means electronic or mechanical including photocopying and recording without the prior written permission of Rose Electronics Rose Electronics Part MAN CRVPUSB Printed In the United States of America Revision 1 8 FCC IC STATEMENTS EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has
9. local unit local unit power is obtained from the CPU USB connection W CPUs USB port does not supply adequate power for the local unit Use an external 5V power adapter Monitor goes blank for a few seconds W Check CATx cable routing to assure it is not routed near power lines or other power sources that can cause interference Check the system grounding Incorrect graphic mode on boot up If the CPUs graphic card supports VESA DDC configure the graphic driver for the exact make and model of the video monitor W Transfer the monitor s DDC information to the local unit Video is unstable excess jitter f you are using an LCD panel adjust the panel s clock and phase W Power off and on the remote unit E CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Only video is required but no picture appears W The probable cause is that power to the Local Unit is not applied The Local Unit obtains its power from the CPUs USB port A USB cable must be connected from the Local Unit to the CPU even if no keyboard or mouse is required A supplementary power supply can be obtained that connects to the Local Units USB connector No sound at the Remote Units speakers or headphones W Audio cable loose or defective W Audio cable in the wrong connector W Sound card Line Out muted No sound at the CPUs speakers when using a Microphone on the Remote Unit W Microphone cable in wrong connector W Sound card MIC
10. monitors and mouse will function as if it were directly connected to the CPU All applications upgrades and PC configurations can be performed normally Each RJ45 connector on the remote unit has two LEDs The left LED is yellow the right one is green The green LED on all channels will flash if a video signal is being received from the local unit If no video signal is being received the green LED will remain ON The yellow LED on channel one only will flash indicating that the keyboard and mouse are active The video from all sources will always display on their respective monitor unless the unit is in the private mode Dual and Quad models only Operating instructions KVM Switching The CrystalView Plus USB allows for an additional KVM station to be connected to the Local Unit The CPU can be operated from either the Remote or Local KVM station but not simultaneously The Local Unit is active during boot up To activate the Remote KVM station simply press any key on the Remote KVM stations keyboard or move the mouse To activate the Local KVM station press any key on the Local KVM station s keyboard or move its mouse Both the local and remote monitors will display the current computer activity unless a unit is in the private mode A lockout feature disables activity from a KVM station until the In Use KVM stations keyboard or mouse is inactive for more than 2 seconds After 2 seconds of inactivity pressing any key on the Not in
11. to overall branch circuit load ratings before connecting equipment to this source Overloaded circuits are potential fire hazards and can cause equipment failures or poor performance Appendix D Rack mount illustration Shelf mount bracket for 3 units EJ CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Appendix Quick Installation Setup Guide This appendix provides a quick installation and video compensation guide for experienced users Refer to the complete installation guide for a more detailed set of instructions Install units 1 Connect Remote unit to KVM serial amp audio devices additional video monitors and power 2 Connect Local unit to Computer or KVM switch 3 Connect Local unit to Remote unit with CAT5 CAT5e or CAT6 cable 4 Apply power to all equipment Select video channel to adjust 5 Enter Command Mode then select Channel 1 2 0 all Display Video test card 6 http www rose com htm crvtestcard htm Reset selected channel 7 left Control Home Apply Assisted EQ 8 Left Control Page Up Next Left Control Page Down Previous Adjust Skew 9 Adjust individual color delays until test card s RED GREEN BLUE vertical lines are aligned See Table 1 for commands Fine tune LF and EQ values 10 See Table 1 for commands Exit Command mode and save 11 lt ESC gt CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL E NOTES EX CRYSTALVIEW PLUS U
12. 0 240 VAC input Connectors Video to PC HD15M Video to KVM HD15F Keyboard mouse USB Type A Serial Local unit DB9F DCE Remote unit DB9M DTE Audio 3 5mm stereo audio jacks Interconnect CAT 5 5e 6 Temp Humidity 32 F 104 F 0 C 40 C 5 to 90 RH CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Width Depth Height Dimensions In mm In mm In mm Local Unit Single video 4 88 124 4 44 113 1 18 30 Single video w serial audio 4 88 124 4 44 113 1 73 44 Dual video 4 88 124 4 44 113 1 73 44 Dual video w serial audio 5 71 145 4 44 113 1 73 44 Remote Unit Single video 5 51 144 5 94 151 1 18 30 Single video w serial audio 5 51 144 5 94 151 1 73 44 Dual video 5 51 144 5 94 151 1 18 30 Dual video w serial audio 5 51 144 5 94 151 1 73 44 Shipping Weight Lbs kg Local Unit Remote unit Single video 4 4 2 0 Single video w serial audio 4 85 2 2 Dual video 4 85 2 2 Dual video w serial audio 5 29 2 4 CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Appendix Parts and cables Part Number Description CRV DLU1 Local unit Single video CRV DLU2V Local unit Dual video CRV RU1V Remote unit Single video CRV RU2V Remote unit Dual video AUD Audio amp serial option TFR 05D400FSUB 2 1 Remote Optional local power supply CAB 08UTPnnn CAT 5 UTP c
13. B R arrow Decrease Blue delay L arrow Toggle RED delay L Ctrl R Toggle GREEN delay L Ctrl G Toggle BLUE delay L Ctrl B Reset EQ values L Ctrl End Increase LF EQ Course L Up Arrow Decrease LF EQ Course L Dn Arrow Increase LF EQ Fine L R Arrow Decrease LF EQ Fine L L Arrow Increase HF EQ Course H Up Arrow Decrease HF EQ Course H Dn Arrow Increase HF EQ Fine H R Arrow Decrease HF EQ Fine H L Arrow Reset keyboard and mouse F1 Send NULL mouse byte F3 Reset to factory defaults L Ctrl F9 Toggle Unit Private Mode Scroll Lock Table 1 Keyboard Commands CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Keyboard command descriptions Command mode L Ctrl L Shift F10 Entering the command mode sends the remote units keyboard instructions to the CrystalView Plus USB Local unit instead of the connected computer In the command mode the yellow LED on the remote units RJ45 connector for channel 1 will light indicating that the unit is in the command mode The keyboard status LEDs Num lock Caps Lock and Scroll Lock will flash indicating which channel is selected The Command mode automatically times out after 30 seconds of inactivity saves all settings and returns the keyboard to normal functions Number of keyboard status LED flashes Video channel selected 1 Channel 1 Default all models 2 Chann
14. Crystal View Plus USB ENHANCED CAT5 KVM EXTENDER INSTALLATION AND OPERATIONS MANUAL 2 ROSE ELECTRONICS 8 10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 Internet WWW ROSE COM LIMITED WARRANTY Rose Electronics warrants the CrystalView Plus USB to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer Should this product fail to be in good working order at any time during this one year warranty period Rose Electronics will at its option repair or replace the Unit as set forth below Repair parts and replacement units will be either reconditioned or new All replaced parts become the property of Rose Electronics This limited warranty does not include service to repair damage to the Unit resulting from accident disaster abuse or unauthorized modification of the Unit including static discharge and power surges Limited Warranty service may be obtained by delivering this unit during the one year warranty period to Rose Electronics or an authorized repair center providing a proof of purchase date If this Unit is delivered by mail you agree to insure the Unit or assume the risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or its equivalent You must call for a return authorization number first Under no circumstances will a unit be accepted without a return authorizati
15. SB INSTALLATION AND OPERATIONS MANUAL Fa o 10707 Stancliff Road Houston Texas 77099 Phone 281 933 7673 Internet WWW ROSE COM
16. TIONS MANUAL INSTALLATION Installation Please refer to the safety section first before proceeding with any installation or configuration of the CrystalView Plus USB Installation of the CrystalView Plus USB consists of three easy steps 1 Connect the cables to the equipment 2 Applying power 3 Adjust the video channels if needed More advanced users can refer to Appendix E for a quick installation and video compensation adjustment guide For systems that only require running Video through the CrystalView Plus USB with no keyboard or mouse or use extended cable lengths between the local unit and a computer or KVM switch supplemental power should be supplied to the Local Unit The Local Unit gets its power from the USB port of the CPU Rose Electronics can supply a power transformer that connects to the Local Unit to provide this power This power transformer can be ordered from Rose Electronics P N TFR 05D400FSUB When installing the CrystalView Plus USB locate the Local unit as close as possible to the CPU Keep the USB and video cables as short as possible but still give some freedom of movement Using shorter cables keeps the video noise to a minimum and reduces installation costs You can mount the CrystalView Plus USB in a CPU rack with the optional rack shelf kit When mounting in a rack follow the instructions in Appendix C and Appendix D and assure that the operating temperature of the Local and Remote Units do not excee
17. The line in connects to the CrystalView Plus USB line out port Connect to the remote unit a pair of stereo speakers to the line out port a microphone to the line in port and a compatible serial device to the DB9 connector CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL m Serial port The serial port is a DB9F on the local unit and DB9M on the remote unit The serial port on the remote unit is the same as the DB9M serial connector on your computer Serial devices such as Touchscreens can connect directly to the serial port on the remote unit Audio ports A set of powered computer speakers can connect directly to the CrystalView Plus USB remote unit s line level audio out connector A powered or non powered microphone can connect to the Line level audio in MIC connector If you are using a non powered microphone on the Remote Unit install the MIC jumper if needed to provide additional amplification DO NOT INSTALL THE MIC JUMPER IF USING A POWERED MICROPHONE Applying power All models Plug in the power adapter to a 100 240 volt source and to the power connector on the Remote Unit Only use the power adapter provided with the CrystalView Plus USB Boot up the connected CPU and wait for itto completely boot up The Local Units power is supplied from the CPUS USB port If additional power is required at the local unit due to extended cable lengths or only passing video through the CrystalView Plus USB conne
18. able CAB D9MFnnn DB9M to DB9F Serial CAB SPMMnnn Mini Phone 3 5mm audio cable RM BR3 Rack Mount shelf nnn length of cable in feet CAT 5 cable available from 25 to 1 000 feet 7 62 300 meters CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL E Appendix Rack mount instructions The optional rack mount kit includes the following items Two black anodized mounting brackets or 3 unit mounting shelf 6 32 x 3 8 flat head mounting screws To rack mount a single unit attach the two rack mounting brackets to your Unit with the short flange against the Unit or mount up to three units on the Rackmount shelf Do not over tighten the screws used to mount the Unit to the mounting brackets or shelf Use only the hardware provided using hardware other than that provided could cause damage to the electronics and or result in loss of mounting integrity Secure the mounting brackets or the shelf to the rack using the appropriate size bolts nuts and lock washers The following guidelines should be observed when installing a not exceed the operating temperature of 0 C to 40 C b Do not block power supply vents or restrict airflow c Mechanical loading of the rack should be considered to prevent instability and possible tipping over d Tighten all connectors securely and provide adequate strain relief for all cables Provide a grounded power source to all Units Pay special attention
19. aying the test card is not possible display some text in a large font on a white background Also open a windows application and check the text in the tool bars and icons on the desktop for clarity and correct colors The RED GREEN and BLUE delay for a selected channel can be adjusted to obtain the clearest image If possible use the on line test card to perform the skew adjustments See Figure 5 First enter the Command mode L Ctrl L Shift F10 then select a channel to adjust 1 2 or 0 and then display the test card The color skew adjustment lines on the test card are equally divided into RED GREEN and BLUE If the colors on the line are not aligned adjust the skew by increasing the color delay for the faster color s Refer to the example in Figure 4 Slower Slower gt RED Figure 4 Color skew delay compensation CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Black on White White on Black Black on gray White on Cyan ROC cance Red on gray KVM EXTENDER TEST CARD Figure 5 Video Test Card To begin adjusting the LF and HF equalization display the text card as shown in Figure 5 Observe the H in the lower left corner of the test card Compare it with the example shown in Figure 6 and adjust the LF or HF equalization to obtain sharp clean image edges H H LF too low LF too high Adjust L Up Arrow Adjust L Down Arrow HF too low HF too high Ad
20. been tested and found to comply with the limits for a Class A digital device in accordance with the specifications of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique publi par Industrie Canada EUROPEAN UNION DECLARATION OF CONFORMITY ACCORDING TO COUNCIL DIRECTIVE 89 336EEC amp 73 23EEC This equipment is in conformity with the protection requirements of the following Council Directives The Declaration of Conformity is based upon compliance of the product with the following harmonized standards EN55022 Class A EN55024 TABLE OF CONTENTS _ DISCIANMOGN TE
21. ck LED will slowly flash To cancel the private mode enter the Command Mode and press the Scroll Lock key again Local unit Keyboard commands To initiate a local unit keyboard command first press the HOT KEY then the command The default HOT KEY is the right control key To change the default HOT KEY from the right control key to the left control key enter the Command mode and press F7 This toggles the HOT KEY from the right control key to the left control key When the F7 key is pressed the HOT KEY change is saved and the unit exits the Command mode and returns to normal operation The remote user can start session by pressing the HOT KEY right control key then the scroll lock key When the remote unit is in the private mode the Scroll Lock LED on the local unit flashes and all three LEDs on the remote unit will illuminate The local monitor is blanked CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL B VIDEO ADJUSTMENTS Adjusting the video All video adjustments are performed from the remote unit Make sure all connections are in place and the video from the computer s connected to the local unit are powered up and operating properly An online test card has been developed for assisting in the video skew and color delay adjustments If possible display this test card on the remote unit to adjust The online location of the test card is http www rose com htm crvtestcard htm If displ
22. cs Technical Support Department at Phone 281 933 7673 E Mail TechSupport rose com Web www rose com Technical Support hours are from 8 00 am to 6 00 pm CST USA Monday through Friday Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department EX CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL SAFETY Safety The CrystalView Plus USB KVM extender has been tested for conformance to safety regulations and requirements and has been certified for international use Like all electronic equipment the CrystalView Plus USB should be used with care To protect yourself from possible injury and to minimize the risk of damage to the Unit read and follow these safety instructions W Follow all instructions and warnings marked on this Unit W Except where explained in this manual do not attempt to service this Unit yourself W not use this Unit near water Assure that the placement of this Unit is on a stable surface or rack mounted W Provide proper ventilation and air circulation W Keep power cord and connection cables clear of obstructions that might cause damage to them Use only power cords power adapter and connection cables designed for this Unit W Use only a grounded three wire electrical outlet W Use only the power adapter provided with the CrystalView Plus USB W Keep objects that might damage
23. ct the optional 5V DC power adapter to the local units 5V DC power jack With power applied you should see the primary and secondary video on the remote unit s monitors Verify that the keyboard and mouse connected to the remote unit function properly The video can be fine tuned to correct for patch panels and cable differences with simple keyboard commands Table 1 shows the keyboard commands and key sequences used to initiate the command 10 CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL KEYBOARD COMMANDS Keyboard commands Note Use only the numeric keys above the keyboard to initiate the keyboard commands from the remote unit Do not use the numeric keypad NOTE All keyboard commands are initiated from the Remote unit Before any keyboard command can be issued the unit must be in the command mode and a channel selected Command Key Sequence Command Mode L Ctrl L Shift F10 Exit Command Mode and save ESC Exit Command Mode without saving L Shift ESC Select Channel 1or 2 1 2 Select Channel 0 0 select all channels Reset EQ amp Delay values L Ctrl Home Next Assisted EQ setting L Ctrl PgUp Previous Assisted EQ setting L Ctrl PgDn Increase RED delay R arrow Decrease RED delay R L arrow Increase Green delay G R arrow Decrease Green delay G L arrow Increase Blue delay
24. d the maximum ratings Provide adequate air circulation to assure that the maximum operating temperature is not exceeded Wherever the CrystalView Plus USB Local and Remote Units are located they should be on a secure surface and free from obstructions and objects that may cause damage to the units E CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Connecting the cables m CATx CABLE LOCAL REMOTE Dual Video USB connection KVM STATION Figure 3 Dual Video Connections Local unit to CPU cabling Use standard HD15MM cables to connect the primary and secondary video outputs from the video card to the local units HD15F connectors A type A to Type B USB cable connects from the computer to the units Type A connector Connect a primary and secondary monitor to the HD15F connectors for local viewing of both video signals For local access to the computer connect a USB keyboard and USB mouse to any available USB port on the computer Remote Unit to KVM Station cabling The USB keyboard and USB mouse connect directly to the CrystalView Plus USB remote unit The primary and secondary video monitors also connect directly to the unit Serial audio models For the serial audio models connect the serial DB9M port on the CPU to the DB9F serial connector on the CrystalView Plus USB using a DB9F to DB9M serial cable The line out of the CPU s sound card connects to the Line in port on the CrystalView Plus USB
25. ease HF EQ Fine R Arrow Use the Increase HF EQ adjustment to sharpen an image Decrease HF EQ Fine L Arrow Use the Decrease HF EQ adjustment along with the Increase LF EQ to obtain the sharpest image CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Reset keyboard and mouse F1 Pressing the F1 key while in the command mode will reset the keyboard and mouse and then exit the command mode Use this command if the keyboard or mouse lock up or the mouse does not initialize properly Send NULL mouse byte Pressing the F3 key while in the command mode will send a NULL byte to the system and then exits the command mode Use this command to re synchronize an out of sync mouse This command may need to be issued several times to re sync the mouse Reset to factory defaults L Ctrl F9 The reset to factory default command will reset the HF and LF equalization values all color delay values and all configurations for all channels back to the original factory defaults and then exit the command mode Toggle Unit Private Mode Scroll Lock CrystalView Plus USB models with local KVM access have a private mode available which can inhibit the local unit s monitor When the remote unit issues this command it blanks the monitor and prevents the other unit from being used until the private mode command is issued again To indicate that a unit is in the private mode the scroll lo
26. el 2 Slow flashes Channel 0 All channels Table 2 Channel select Exit Command mode and save Esc Pressing the Esc key while in the command mode will save all configuration changes made and exit the command mode Exit Command mode without saving L Shift ESC Pressing the left shift key and the Esc key while in the command mode will exit the command mode without saving any configuration changes Select Channel 1 1 Pressing 1 while in the command mode selects channel one and all configuration adjustments apply to channel 1 only Keyboard status LEDs flash once Select Channel 2 2 Pressing 2 while in the command mode selects that channel and all configuration adjustments apply to the selected channel only Keyboard status LEDs flash twice for channel 2 Select Channel 0 0 Dual video model only Pressing 0 zero while in the command mode selects all channels and all configuration adjustments are applied to all channels This is especially helpful if all cable lengths and types used for all channels are the same CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Reset EQ amp Delay values L Ctrl Home Issuing this command resets the LF and HF equalization and the red green and blue delay values for the selected channel Next Assisted EQ setting L Ctrl PgUp This command resets the LF and HF equalization settings then each time the command is issued incrementally st
27. eps through a table of preset LF and HF equalization values for different cable lengths in 25m increments from 0 to 375m After finding the best setting fine tuning of the HF and LF equalization may be needed Perform the fine tuning after adjusting for any color skew Previous Assisted EQ setting L Ctrl PgDn This command decreases the LF and HF equalization settings by 25m Use this command in conjunction with the Next Assisted EQ setting command to obtain the best setting for the select channel Increase RED delay R R Arrow Each time this command is issued the RED video component is delayed an incremental step from 0 to 42ns max in 2 8 ns steps Decrease RED delay R L Arrow Use this command along with the increase RED delay to properly align the RED video component Increase GREEN delay R Arrow Each time this command is issued the GREEN video component is delayed an incremental step from 0 to 42ns max in 2 8 ns steps Decrease GREEN delay L Arrow Use this command along with the increase GREEN delay to properly align the GREEN video component Increase BLUE delay R Arrow Each time this command is issued the BLUE video component is delayed an incremental step from 0 to 42ns max in 2 8 ns steps Decrease BLUE delay B L Arrow Use this command along with the increase BLUE delay to properly align the BLUE video component Toggle RED delay L Ctrl R
28. just H Up Arrow Adjust H Down Arrow Figure 6 HF LF adjustment guide CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL In summary adjusting the video consists of Enter the Command Mode Select the video channel to adjust Display the test card or a created straight line graphic that is equally divided into three color parts RED GREEN and BLUE Adjust the RED GREEN and BLUE delay to align the three colors Observe the in the lower left corner of the test card or display some text on a white background Adjust the LF and HF Equalization to eliminate smearing or bright streaks Save the settings On the dual and quad models select the next video channel to adjust and perform steps 3 7 on this and all other channels When you enter the Command Mode to adjust a channel s video the yellow LED on the Rj45 connector for channel one will light Not blink When you are adjusting the video keyboard commands are directed to the CrystalView Plus USB remote unit Mouse activity is temporarily halted until you exit the command mode When you select a channel to adjust the video the status LEDs on the keyboard will blink indicating which channel is selected See Table 2 CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL OPERATING INSTRUCTIONS Operating instructions All units Once the Remote and Local Units are connected and configured the Remote KVM station s keyboard video
29. o cables can be used to connect between the Local Unit s LINE IN connector and a sound card s LINE OUT connector The Remote Units LINE OUT connects to a pair of powered computer speakers KA CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL If you want to use a microphone on the remote unit there are two ways to set this up 1 Method 1 a Connect the LINE OUT connector on the local unit to the MIC input on the CPUs sound card b Connect a microphone to the remote units LINE IN connector c Adjust the sound card to provide an additional 20dB of amplification Method 2 use the Remote unit for additional amplification a Remove the Remote units power and cover and locate the jumper labeled MIC and connect a jumper across the pins b Replace the Remote units cover and restore power c Connect a non powered microphone to the Remote units LINE IN connector and the Local units LINE OUT to the CPUs sound cards MIC IN connector NOTE If you are using a powered microphone connect it directly to the LINE IN connector on the remote unit and connect the Local units LINE OUT connector to the sound cards LINE IN connector DO NOT INSTALL THE MIC JUMPER The video performance will vary with different cable types The CrystalView Plus USB makes it easy to adjust the skew and video compensation with simple keyboard commands CRYSTALVIEW PLUS USB INSTALLATION AND OPERA
30. on number Contact an authorized repair center or Rose Electronics for further information ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTIED ABOVE YOUR SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE IN NO EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE SUCH PRODUCT EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS SO THE ABOVE MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful
31. oth the local and remote KVM stations monitors except in the private mode W Local or Remote KVM station can inhibit the other W Serial and Bi directional full stereo audio options Stereo audio can be transmitted in either direction across the CAT x link simultaneously B Many serial devices like a Touchscreen can plug directly into the Remote Unit W Status indicator LEDs on each RJ45 connector Surge protection on each RJ45 port All settings and video tuning performed from the remote unit and saved in flash memory Remote unit is flash upgradeable Rack mount kits available in 19 23 and 24 sizes EST CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Compatibility Computers PCs with standard USB keyboards and USB mice Monitors VGA to UXGA HV Composite Sync on green Keyboards USB type keyboard Mouse USB Wheel mouse Serial Devices Touchscreens Graphic Tablets Serial Audio model Serial printers plotters Computer terminals only Serial mice Other standard asynchronous serial devices Audio Devices Compatible sound cards Serial Audio model Amplified or non amplified microphone only Amplified computer stereo speakers Other audio devices that transmit receive signals less than 5 volts peak to peak USB Devices Composite keyboard mouse devices 7 maximum PS 2 to USB converters HID ONLY USB Hubs Package contents The package contents consist of the following W The Cry
32. rl L Shift F10 4 Select the video channel to apply the DDC setting to 1 2 or 0 both channels 5 Press left Ctrl D to read the information from the monitor and apply it to the selected video channel on the local unit The remote keyboard LED s will flash twice indicating the transfer was successful 6 Re boot the connected computer Keyboard Language ID Setting the keyboard language ID is not normally needed but some operating systems such as Solaris require a language ID to determine the keyboard layout The language ID is read from the keyboard used to issue the command mode 1 Enter the command mode L Ctrl L Shift F10 2 Press the key combination L Ctrl 4 F3 After issuing these commands the remote unit will exit the command mode and the local unit will reconnect to the PC with the language ID obtained from the keyboard issuing the commands You will be unable to use the keyboard and mouse for a short duration If any problems occur simply disconnect and re connect the local unit s USB cable CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL USB Descriptor Transfer The local unit emulates a standard USB keyboard and mouse This emulation is normally sufficient for general KVM use To support non standard device specific features such as multimedia keyboards the USB descriptor from these non standard USB devices can read and saved to the local unit At presen
33. stalView Plus USB Units as ordered W Power adapter for Remote Unit Auto switching transformer W Gender changer factory installed m Installation and operations manual Video serial audio and CAT x cables are usually ordered separately Rose Electronics web site Visit out web site at www rose com for additional information on the CrystalView Plus USB and other products that are designed for data center applications classroom environments and other applications About this manual This manual covers the installation and operation of the CrystalView Plus USB single and dual video models CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL ER MODELS Dual video Local models ELECTRONICS Front view Rear view Figure 1 Dual Video Local models Connectors Front HJ45 2 CATx cable connection front panel Rear HD15F CPU video connection 2 to CPU Video card 2 to local monitors USB USB Type B NOTE The CrystalView Plus USB is available with single or dual video Local KVM access and serial audio options n CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL Dual video Remote model ROSE Front view Extender Rear view Figure 2 Dual Video Remote models Connectors Front HJ45 CATx cable connection front panel Rear Remote HD15F 2 KVM video connection USB 4 USB Type A Keyboard mouse USB device or hub connections Power 5V power adapter connector
34. t the descriptor transfer is limited to support for multi media keyboards Check with technical support for any additional USB devices that may have been added To transfer the USB descriptor 1 Enter the command mode L Ctrl L Shift F10 2 Press the key combination L Ctrl F4 After issuing these commands the remote unit will exit the command mode and the local unit will reconnect to the PC as a USB device with the transferred descriptors You will be unable to use the keyboard and mouse for a short duration If any problems occur simply disconnect and re connect the local unit s USB cable CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL TROUBLESHOOTING Troubleshooting The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView Plus USB and for general troubleshooting If you have any problems or questions concerning the installation operation or usage of the CrystalView Plus USB that is not covered in this manual please contact Rose Electronics for technical support Image is not sharp smeared W Improper video equalization adjustment W Check CATx cable connections f you are using an LCD panel adjust the panel s clock and phase Separated colors colored borders on text and Icons W Improper skew settings adjust color delays W Check CATx cable connections No video on remote monitor W No power applied to local unit W Check USB connection on
35. this Unit and liquids that may spill clear from this Unit Liquids and foreign objects might come in contact with voltage points that could create a risk of fire or electrical shock Operate this Unit only when the cover is in place W Do not use liquid or aerosol cleaners to clean this Unit Always unplug this Unit from its electrical outlet before cleaning Unplug this Unit from the electrical outlet and refer servicing to a qualified service center if any of the following conditions occur power cord or connection cables are damaged or frayed Unit has been exposed to any liquids The Unit does not operate normally when all operating instructions have been followed Unit has been dropped or the case has been damaged Unit exhibits a distinct change in performance indicating a need for service CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL EJ Safety and EMC Regulatory Statements Safety information N Documentation reference svmbol If the product is marked with this svmbol refer to the product documentation to get more information about the product WARNING A WARNING in the manual denotes a hazard that can cause injurv or death CAUTION A CAUTION in the manual denotes a hazard that can damage equipment Do not proceed bevond a WARNING or CAUTION notice until vou have understood the hazardous conditions and have taken appropriate steps Grounding These are Safety Class
36. ual Video Remote models 5 Figure Dual Video Connections sse 9 Figure 7 Color skew delay 16 Figure 8 Video Test Card nn 17 Figure 9 HF LF adjustment guide nn nnnnn nanna 17 o Table 1 Keyboard Commands sss ener 11 Table 2 Channel select snanar 12 Table Private mode commands sse 19 Appendices Appendix A General specifications sen 27 Appendix B Parts and cables ss 29 Appendix C Rack mount instructions nanna 30 Appendix D Rack mount illustration eene 30 Appendix E Quick Installation Setup 31 INTRODUCTION Disclaimer While every precaution has been taken in the preparation of this manual the manufacturer assumes no responsibility for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances outside the manufacturer s control The manufacturer
37. will not be responsible for any loss damage or injury arising directly or indirectly from the use of this product System introduction Thank you for choosing the Rose Electronics CrystalView Plus USB enhanced KVM station extender The CrystalView Plus USB is the result of Rose Electronics commitment to providing state of the art solutions for today s demanding workplace The CrystalView Plus USB has proven to be a valuable investment for any business big or small that has a need to access CPUs from Remote locations The CrystalView Plus USB is available in a single or dual video model Serial Audio features are also an option on all models The single and dual video models have local and remote access The local access allows an additional KVM station to be connected to the Local Unit The CrystalView Plus USB system consists of two Units a Local Unit and a Remote Unit The Local Unit connects to your CPU with one or two video sources or to a Rose switch The Remote Unit connects to a USB keyboard one or two video monitors and a USB mouse The Local and Remote Units are connected together with industry standard CAT 5 CAT 5e or CAT 6 shielded or unshielded solid core twisted pair cable terminated with RJ45 connectors All models can extend the distance from the CPU up to 1 000 feet CAT x cable can be ordered from Rose Electronics in 25 1 000 foot lengths Using the CrystalView Plus USB to remotely access your computer has several
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