HIS H785F2G2M AMD Radeon HD7850 2GB graphics card
Contents
1. Sample Display DVI I mDP mDP HDMI Total Configuration Connector Connector Connector Connector Output 6xmDP Native x6 6 DVI 2xmDP 2xmDP Native Native x2 Native x2 5 2xmDP VGA HDMI Native x2 mDP to VGA A Native 4 DVI 2xmDP HDMI mDP to DVI A Native x2 Native 4 DVI HDMI mDP Native mDP to DVI A Native Native 4 HDMI DVI mDP mDP Native Native Native 3 DVI DVI VGA Native mDP to DVI A mDP to VGA A 3 For additional configuration information visit http www amd com eyefinity Once displays are connected to the graphics card you can change how your displays are configured using the Control Center software application For more information see Chapter 6 Using the Control Center Software p 19 4 3 Using Adapters The following procedure describes how to connect a display to your graphics card using an adapter 1 Turn off your computer and display 2 Plug the adapter into the connection from your AMD Radeon graphics card and tighten the thumbscrews if there are any 3 Connect your display s cable to the adapter and tighten the thumbscrews if there are any 4 Turn on your display first then your computer Use the Control Center software application to configure the new display 4 4 Configuring the Display Optional To change the display configuration or if you are experiencing an issue with the display do the following No2. 4 From the list select the appropriate combination Note Ifthe selected combination is not the most optimal choice for your system a message appears at the bottom of the page notifying you of this 5 Click Apply When AMD CrossFire is enabled the GPU Accelerated Physics feature might be automatically disabled for all cards and displays in the configuration except those used by AMD CrossFire 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 18 AMD CrossFire Technology AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Chapter 6 Using the Control Center Software 6 1 Control Center Overview The Control Center software application contains settings for configuring and fine tuning your AMD product Use it to manage desktops and displays optimize your graphics processor for enhanced 3D application and video quality and configure your CPU for improved power savings or system performance You can also use the performance tools in the application to monitor and manage clock speed and memory use for your graphics card to ensure that your AMD product is configured and running as efficiently as possible The application provides a Standard View for guided configuration and an Advanced View for quick and easy access to all available features and settings It also provides a search feature for finding specific pages as well as the ability to bookmark pages by pinning them within
3. Align the graphics card with the slot and press it in firmly until the card is fully seated 7 If your card requires supplementary power and must be connected directly to the power supply locate the appropriate power connector cable s from the power supply and connect it or them to the graphics card s supplementary power connector s Note If applicable before installing a card that requires a supplementary power connection make sure your existing power supply has such a connection available Tip The location of power connections may vary between models They can be located on either the side or back of the card AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Hardware Installation 7 Figure 2 1 Possible Power Connection Locations on the Graphics Card Power supply Graphics card 8 Fasten the graphics card securely to the back panel 9 Make sure no internal cables are interfering with components inside the computer for example a cooling fan and then replace the computer cover 10 Reconnect any cables you have disconnected during installation and then plug in the computer s power cord 11 Turn on the monitor and then the computer If you have properly installed the graphics card the computer should start normally Proceed to install the software and drivers for your AMD Radeon HD 7850 7870 graphics card 2012 Advanced Micro Devices Inc AMD Radeon HD 78
4. VCCI ITE Compliance Information Japan Class A FANE CH gt RERETERT L ZT 00186 TIE HE16 TD X Translation This is a Class A product based on the standard of the VCCI Council If this equipment is used in a domestic environment radio interference may occur in which case the user may be required to take corrective actions VCCI V 3 Class B AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Reference 9 TORRI 2 lt B 80 7 COMBI HMMM CHT S Z L Z MELTED Z KRA 2 4 a VSMC L CIR 505 L Saez ARIPO 258 9 ET HS an HA ZL Z HE CIE LU RY LT FAV V CC 8 Translation This is a Class B product based on the standard of the VCCI Council If this is used near a radio or television receiver in 8 domestic environment it may cause radio interference Install and use the equipment according to the instruction manual VCCI V 53 7 3 6 KC Certification Information Korea Class A AB 2 F8 2 5 7 24 7 ol AFIS 91 65 212 7 7 lt DION XL ALS XL BS FLSA stajo ater 5 0 9 etei e Hoe 2 gt 3 5 5 lt 7 HIST G Translation Class A Equipment Business purpose info telecommunications equipment As this equipment has undergone EMC registration for business purpose the seller and or buyer is asked to beware of this point and in case a wrongful sale or purchase has been made it is asked that a cha
5. be obeyed Use appropriate grounding For continued protection against the risk of electric shock and fire install this accessory only in products equipped with a three wire grounding plug a plug having a third grounding pin This is a safety feature Do not remove the grounding pin of a three pin plug Attach product securely All product securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis as appropriate 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Contents Chapter 1 Getting Started eda g 2 ee eee way eo eee ee BEES Slee 1 1 SYSTEM REQUINEMIEMIS 00 geet e ated etn 1 1 1 1 Requirements for Single card installations 1 2 12 Recording the 5 0 2 1 3 Uninstalling the 3 1 4 Uninstalling the Old Driver Windows Vista Windows 71 3 Chapter 2 Hardware Installation 20 00 eee eee 5 241 Unstallati OM Very lewer set 50 hetlen Seattle veh 0 T 5 2131 R placing an Existing 80 00 5 2 1 2 Installing the First Card for this T 5 2 2 Installing the Graphics Cards AE A R A vee Eeeebeges 5 Chapter 3 Software Installation 000002022 eee 9 Bx AMD Drivers anc MS A Bs ae 9 3 2 Installing the AMD Catalyst Software Suite Windows OSI 9 Chapter 4 Display
6. the application The following is a list of common configuration tasks that can be completed using the application Adding and removing displays Rotating displays Setting the main primary display Duplicating and extending desktops Arranging desktops Enabling and disabling 3D application and video settings More information on the application and its available features are provided through the comprehensive Control Center help system For information on accessing the help system see Using the Control Center Help System p 20 Note Feature availability varies between AMD products and operating systems 6 2 Starting the Control Center Software You can use any of the following methods to start the Control Center software application 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 20 Using the Control Center Software Table 6 1 Control Center Access Routes Access Route Instructions Windows Desktop 1 Right click anywhere on the desktop 2 From the shortcut menu that appears click the Control Center option Windows Start Menu 1 Click Start on the Windows task bar 2 Click All Programs followed by the Control Center option Windows Notification Area l 2 Right click the Control Center icon in the Windows Notification Area From the shortcut menu click the Control Center option Desktop Shortcut If you chose to create a desktop shortcut to the Control Cen
7. 50 7870 Graphics 8 Hardware Installation AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Chapter 3 Software Installation This chapter describes the installation of the software and drivers associated with your AMD Radeon product 3 1 AMD Drivers and Software Drivers are small but important programs that enable an operating system to communicate with a piece of hardware such as a graphics card When you install a new graphics card you must also install the driver and configuration software the card requires to function properly You also need to install or reinstall your AMD Radeon drivers when you have reinstalled or upgraded your operating system or when you download updated drivers from AMD s Web site support amd com us gpudownload Pages index aspx Note When reinstalling drivers always uninstall any previous drivers that are on your system even if they are for the same graphics card Always start fresh 3 2 Installing the AMD Catalyst Software Suite Windows OS To install or remove software you must have administrator rights or be logged on as a user with administrator rights Note The installation dialog displays in English if the operating system s language is not supported Software is provided to both operate and take advantage of all the features of the graphics card Software includes The graphics card drivers The Control Center software application HydraVi
8. 7 3 7 BSMI Certification Information Taiwan 30 7 3 8 C Tick Australia and New Zealand 31 7 3 9 31 7 3 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European IGT 000 0 aad Za 31 AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Chapter 1 Getting Started Before you begin installing your new AMD Radeon HD 7850 7870 graphics card please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter 1 1 System Requirements 1 1 1 Requirements for Single card Installations Minimum requirements for installing a single AMD Radeon HD 7850 7870 graphics card PCI Express based PC with one x16 lane graphics slot available on the motherboard e AMD Athlon or Intel Pentium 4 CPU e Power supply requirements AMD Radeon HD 7850 500 watt or better power supply with one 6 pin PClIe power connector AMD Radeon HD 7870 500 watt or better power supply with two 6 pin PCIe power connectors Certified power supplies are strongly recommended for a list of certified power supplies see ati amd com certifiedpsu 4 GB RAM 6 GB RAM or greater is recommended for AMD CrossFire technology CD ROM or DVD ROM drive for installing software Use of three or more displays with AMD Eyefinity technology requires DisplayPort capable displays or AMD Eyefinity validated dongl
9. AMD AMD Radeon HD 7850 7870 Graphics User Guide Part Number 51320_enu_1 0 2012 Advanced Micro Devices Inc All rights reserved The contents of this document are provided in connection with Advanced Micro Devices Inc AMD products AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to discontinue or make changes to products specifications product descriptions and documentation at any time without notice No license whether express implied arising by estoppel or otherwise to any intellectual property rights is granted by this publication Except as set forth in AMD s Standard Terms and Conditions of Sale AMD assumes no liability whatsoever and disclaims any express or implied warranty relating to its products including but not limited to the implied warranty of merchantability fitness for a particular purpose or infringement of any intellectual property right AMD s products are not designed intended authorized or warranted for use as components in systems intended for surgical implant into the body or in other applications intended to support or sustain life or in any other application in which the failure of AMD s product could create a situation where personal injury death or severe property or environmental damage may occur AMD reserves the right to discontinue or make changes to its products at any time without n
10. C you need to 1 With the computer off install the new card and then connect the monitor 2 Start the computer and then install the new drivers and software 3 Restart the computer 2 2 Installing the Graphics Card 1 Turn off the computer monitor s and other peripheral devices 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 6 Hardware Installation 2 Unplug the computer s power cord and then disconnect all cables from the back of the computer Wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral cable or removing a component from the motherboard to avoid possible damage to the motherboard 3 Remove the cover to the computer s case Note If necessary consult the computer manual for help in removing the cover Static electricity can seriously damage computer components Discharge your body s static electricity by touching the power supply or the metal surface of the computer chassis before you touch any components inside the computer s case to avoid damaging them 4 Unscrew or unfasten and remove any existing graphics card from the computer if necessary 5 Locate the appropriate bus slot and if necessary remove the corresponding metal backplate cover s Make sure all internal cables are clear of the slot Note If you cannot find a bus slot to match the card you need a graphics card with the correct bus to match the motherboard 6
11. Configuration 0 0 cece ee eee 11 4 1 AMD Radeon HD 7850 7870 Connections 11 AD Tisplay COnti 0 aces 11 AD MUI PIE SUNOS Ta E LE ad td SA 12 ABUSING AGADtErS 20h ton asain 0 oe eas Gee Mee ena 13 4 4 Contisuring the Sis tehady ra E daerah del 13 Chapter 5 AMD CrossFire Technology 0 00 eee ee eee 15 5 1 AMD Te Tal 15 15 BS 6 055 0 ad cet 00 aoe Na teak oe da 16 Chapter 6 Using the Control Center Software 0005 19 6 1 Control Genter Overview sic Seis Sh teh Mle eh Al Net an Be hon ian eRe ie ec AR nal at wen os 19 19 20 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics vi Chapter 7 Reference Aw ence ee Ba ee aed eh ee EA ee AS 21 ZV 0500 0006 RS A ade ei dente d ted eseees 21 7 1 1 Graphics Card Installation Troubleshooting 21 7 1 2 Troubleshooting AMD CrossFire occ EEEE tere tteeteeeeteeees 22 7 1 3 HDTV HDTV Adapter Troubleshooting 23 K CUSTOMER Canis ccsad oc atiog caste Les MeN Meath 0 AOL 24 25 7 3 1 FCC Compliance Information 0 25 7 3 2 Industry Canada Compliance Statement Canada 27 7 3 3 CE Compliance Information European Union 27 7 Flecthical SALCLY Ua Oo Pee cd Rea thn ad 7 7s head ay ato 27 7 3 5 VCCI ITE Compliance Information Janani 28 7 3 6 KC Certification Information Korea 29
12. Service Availability Language _ 8 Online or mail 24 hours a day English support amd com us Pages French AMDSupportHub aspx Spanish or Attention Customer Care Advanced Micro Devices Inc 1 Commerce Valley Drive East Markham Ontario Canada L3T 7X6 Telephone Monday to Thursday 9 00 English 1 877 284 1566 toll free a m to 5 30 p m or US amp Canada Friday 9 00 a m to 3 00 p m 1 905 882 2626 Canada Note AMD reserves the International and or local toll charges to right to change hours of Canada will apply support AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running If your issue is not resolved our technicians will determine whether the difficulty you are experiencing is the result of the product whether your product contains a defect and whether your product is under warranty e AMD Customer Care is unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange e AMD is not responsible for any expense incurred accessing Customer Care It is expected that customers will review the expense associated with the available support options and will choose the method that best meets th
13. age will restart your computer Note When disabling AMD CrossFire you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size 7 1 2 3 Card Reversal Recommended A recommendation message to reverse the graphics card positions may appear if the primary graphics card is not installed into the primary PCIe slot Although AMD CrossFire can be enabled performance may be improved by reversing the graphics cards in the computer See your motherboard s manual to determine which is the primary PCIe slot AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Reference 3 7 1 2 4 3D Client is Active You will not be able to start AMD CrossFire if a3D application game or video playback such as a DVD movie is running Close all open 3D applications games and movie player applications and then enable AMD CrossFire 7 1 2 5 AMD CrossFire is Currently Unavailable This error has occurred because AMD CrossFire did not correctly detect your graphics hardware or there is a problem with the software Check that the graphics cards are installed correctly Check that the interconnect cable if applicable is installed correctly Close all running 3D applications Check that the AMD CrossFire mode is set to Software in the Control Center application The AMD Radeon HD 7850 7870 can only use AMD CrossFire technology in software mode R
14. asures EMC Directive 2004 108 EC CISPR 22 EN 55022 Class A Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements Class B EMC Directive 2004 108 EC CISPR 22 EN 55022 Class B Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements 7 3 4 Electrical Safety Europe The Low Voltage Directive 2006 95 EC EN 60950 1 Safety of Information Technology Equipment 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 28 Reference USA Canada e UL 60950 1 Information Technology Equipment Safety Part 1 General Requirements e CSA C22 2 No 60950 1 Information Technology Equipment Safety Part 1 General Requirements International IEC 60950 1 Information Technology Equipment Safety Part 1 General Requirements To meet UL safety requirements the computer s maximum room temperature should not exceed 40 This product complies with the PCI Express 300W Electromechanical Specification please refer to the manufacturer for additional information Other relevant input power data will also be available c UL us LISTED LE ACCESSORY INY sa E 7 3 5
15. connection from 8 DisplayPort connection to a non DisplayPort display using DisplayPort signals e Passive dongles Allows connection from a DisplayPort connection to a non DisplayPort display using non DisplayPort signals The type of adapter dongle used determines the number of displays that can be supported by your graphics card In general more displays can be supported with DisplayPort adapters and active dongles than with passive ones Note A list of compatible adapters dongles for your graphics card can be found at http support amd com us eyefinity Pages eyefinity dongles aspx 4 2 1 Multiple Displays Your AMD Radeon HD 7850 7870 graphics card provides display functionality for up to six displays using any combination of the following Any number of Mini DisplayPort connections You can connect more than one display to a Mini DisplayPort connection using a daisy chain configuration or a hub multi display support is made possible through the DisplayPort v1 2 standard Two connections between the dual link DVI and HDMI connections The following table shows some examples of multiple display configurations A indicates an active adapter is used and P indicates a passive adapter is used Display abbreviations are MDP Mini DisplayPort DVI dual link DVI I AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Display Configuration 3 Table 4 2 Sample Display Configurations
16. einstall the Control Center software application and drivers 7 1 2 6 Screen Rotation is Unavailable or Does Not Work Screen rotation is not an available feature on AMD CrossFire systems 7 1 2 7 Video Displays Flicker During System Startup This is normal during AMD CrossFire startup 7 1 2 8 AMD CrossFire Disabled after Swapping Moving Cards If you change the AMD CrossFire configuration by moving the graphics cards to different slots on the motherboard disable AMD CrossFire and restore factory default settings in the Control Center software application first Once the cards have been swapped enable AMD CrossFire This ensures the new configuration is detected by the computer 7 1 3 HDTV HDTV Adapter Troubleshooting The following troubleshooting tips may help if you experience problems with HDTV More troubleshooting information can be found on the AMD Web site Please visit amd com and select Customer Care 7 1 3 1 The colors on the TV display are incorrect Ensure that the connections between the component video adapter and the HDTV are correct 7 1 3 2 There is no display on the TV The TV will not display anything until Windows starts this may take several minutes Make sure the TV is set to YPbPr input 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 24 Reference Also make sure that the HDTV component video adapter is properly connected 7 1 3 3 DVDs will not play in high quality mode
17. eir needs and budget e AMD Customer Care reserves the right to limit support options for products that are not registered or are reaching end of life 7 3 International Compliance Information This section details the worldwide compliance information for this product which is manufactured to be compliant in the regions where it is sold AMD products are either Class A or Class B compliant and are indicated accordingly on the compliance label for each product The following regulatory information applies to Class A and Class B products 7 3 1 FCC Compliance Information USA Class A 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 26 Reference AMD Radeon HD 7850 7870 Graphics This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are design to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to
18. erboard has on board graphics capabilities you may need to disable them Consult your motherboard documentation for more information Note Some manufacturers do not allow the on board graphics to be disabled or to become the secondary display 7 1 1 6 During software installation on a PC with the Windows Vista OS the screen goes blank The software is still installing Wait 20 30 minutes to make sure the software has finished installing and then restart the computer 7 1 2 Troubleshooting AMD CrossFire The following are suggested solutions for common AMD CrossFire troubleshooting issues 7 1 2 1 Change Motherboard BIOS Settings Some motherboards may have asystem BIOS option to switch between single and dual PCIe slot support The default setting may be single slot support Refer to the motherboard s manual for information to enable dual PCIe slot support For more information see the AMD CrossFire Web page at sites amd com us game technology Pages crossfirex aspx 7 1 2 2 Use Graphics Cards with Different Amounts of Memory In some AMD CrossFire configurations graphics cards with different amounts of memory can by used however restarting your computer is required after enabling AMD CrossFire This will cause AMD CrossFire to reduce the amount of memory on the card with the most amount of memory to match the memory size of the graphics card with the least amount of memory Clicking OK to the memory mismatch error mess
19. es For more information see Chapter 4 Display Configuration p 11 e 64 bit operating system highly recommended Windows Vista or Windows 7 for full feature functionality 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 2 Getting Started 1 1 2 Requirements for AMD CrossFire Technology Minimum requirements for installing an additional graphics card for AMD CrossFire configuration e AMD CrossFire certified motherboard For an up to date listing of AMD CrossFire certified motherboards see support amd com us certified Pages certified components aspx Asecond AMD Radeon HD 7850 7870 graphics card One AMD CrossFire internal bridge interconnect per additional board included Power supply requirements AMD Radeon HD 7850 600 watt or better power supply with two 6 pin power connectors AMD Radeon HD 7870 600 watt or better power supply with four 6 pin power connectors For an up to date listing of certified power supplies see support amd com us certified power supplies Pages listing aspx Certified system case with good airflow and cooling highly recommended For more information see Chapter 5 AMD CrossFire Technology p 15 1 2 Recording the Serial and Part Numbers Write down the serial number and part number before installing The serial number and 102 part number on the graphics card are required for registration and free support They are located on a
20. iance on the AMD Web site 7 3 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European Union This product was manufactured by Advanced Micro Devices Inc X 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 32 Reference AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc
21. ice Manager If you are using the Category View of the Control Panel do one of the following gt For Windows Vista click System and Maintenance and then Device Manager gt For Windows 7 click System and Security and then Device Manager under the System group 4 Expand Display Adapter and then right click the driver for the graphics card you are replacing 5 In the shortcut menu that appears click Uninstall The driver for the old graphics card is uninstalled 6 Turn off the system AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Chanter 7 Hardware Installation This chapter details how to install the AMD Radeon HD 7850 7870 graphics card in your system 2 1 Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card ina PC for the first time This section briefly describes the high level steps for both cases 2 1 1 Replacing an Existing Card If you are replacing an existing graphics card you need to Start the computer and then uninstall the old graphics driver Turn off the computer and then remove the old card Install the new card and then connect the monitor Start the computer and then install the new drivers and software fF WN N e Restart the computer 2 1 2 Installing the First Card for this PC If this is the first graphics card for this P
22. liant devices HDMI connection Type A Carries video and audio signals to HDMI compliant devices 4 Dual link DVI I connection Provides video digital signals and HDMI output that is compatible with most HDMI compliant devices 4 2 Display Configurations The following table lists options for attaching displays that are indirectly supported by the connections on your graphics card 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 12 Display Configuration For best graphics performance and quality always use native connections when available Note Adapters not provided with your graphics card can be purchased directly from AMD s Web site or through your local AMD resellers Table 4 1 Display Configurations Display Configuration Connection Options CRT VGA display DVI connection and DVI to VGA adapter Mini DisplayPort connection with Mini DisplayPort to VGA adapter HDMI HDTV DVI connection with DVI to HDMI adapter Mini DisplayPort connection with Mini DisplayPort to HDMI adapter If your graphics card includes a DisplayPort or Mini DisplayPort connection you can the following types of DisplayPort compliant adapters dongles with your graphics card Adapters Uses DisplayPort signals to transmit audio and video information between variants of the same connection type for example Mini DisplayPort to standard DisplayPort Active dongles Allows
23. nge to household use be made KN22 and KN24 Class B 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 30 Reference B2704 Hs Sali 0l JIVE 79 SR ATS AAAS 2A SOA ASHE AS SACe so TE ASAA ARS SP gt SLICK Translation Class B Equipment Household purpose info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area KN22 and KN24 7 3 7 BSMI Certification Information Taiwan Class A ESTAF ee B DESH EE D ENE Pe PS ARE BAAS TER 58150 F FAS BRERA BAAR gt Translation This is a Class A Information Product when used in residential environment it may cause radio frequency interference under such circumstances the user may be requested to take appropriate countermeasures D33A27 0 CNS13438 Class B D33A27 0 CNS13438 AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Reference 1 7 3 8 C Tick Australia and New Zealand ACMA Australian Communications and Media Authority Radiocommunications Act 1992 Australia per notices of section 182 AS NZS CISPR 22 7 3 9 Product Environmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards For information on China RoHS EU RoHS or EU REACH compliance please refer to Product Environmental Compl
24. ord and disconnect the monitor cable from the back panel of the computer To avoid possible damage to the motherboard wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard 3 Remove the computer cover If necessary consult the computer manual for help removing the cover 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 16 AMD CrossFire Technology Remember to discharge your body s static electricity by touching the power supply case or the metal surface of the computer chassis 4 Remove any unneeded graphics cards from the computer Warning Some graphics cards can get hot while operating Wait approximately five minutes after turning off the computer before touching the card 5 Locate the PCIe slots on the motherboard If necessary also remove the corresponding back panel cover 6 Align the new graphics card in the secondary PCle slot next to the existing graphics card and press firmly until the card is fully seated Tip For optimal performance in a dual GPU AMD CrossFire configuration make sure that each AMD Radeon HD 7850 7870 graphics card is separated by at least one empty expansion slot 7 Fasten the graphics cards securely to the back panel 8 Make sure the cables are not interfering with anything inside the computer for example a cooling fan and then replace the computer cove
25. otice Trademarks AMD the AMD Arrow logo ATI the ATI logo AMD Athlon AMD LIVE AMD Opteron AMD Phenom AMD Sempron AMD Turion AMD64 All in Wonder AMD Avivo AMD Catalyst AMD CrossFire AMD CrossFireX AMD FirePro AMD FireStream AMD HyperMemory AMD OverDrive PowerPlay AMD PowerXpress AMD Radeon Remote Wonder SurroundView Theater The Ultimate Visual Experience Vari Bright and combinations thereof are trademarks of Advanced Micro Devices Inc HyperTransport is a licensed trademark of the HyperTransport Technology Consortium HDMI is a licensed trademark of HDMI Licensing LLC PCI Express and PCle are registered trademarks of PCI SIG Corporation Linux is a registered trademark of Linus Torvalds DirectX Microsoft Windows and Windows Vista are registered trademarks of the Microsoft Corporation in the United States and or other jurisdictions OpenCL is a trademark of Apple Inc used by permission by Khronos Other names are for informational purposes only and may be trademarks of their respective owners Dolby Laboratories Inc Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories 1992 1997 Dolby Laboratories Inc All rights reserved Rovi Corporation This device is protected by U S patents and other intellectual property rights The use of Rovi Corporation s copy protection technology in the device must be authorized by Rovi Corporation and is in
26. quipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2012 Advanced Micro Devices Inc Reference 27 FCC 15 Subpart B Class B For further compliance information Advanced Micro Devices Inc 1 AMD Place P O Box 3453 Sunnyvale CA 94088 3453 USA Tel 408 749 4000 7 3 2 Industry Canada Compliance Statement Canada Class A This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe A est conforme a la norme NMB 003 du Canada Class B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe B est conforme 8 18 norme NMB 003 du Canada 7 3 3 CE Compliance Information European Union Class A Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate me
27. r 9 Reconnect any cables you have disconnected and plug in the computer power cord 10 Turn on the monitor and then the computer You can now enable and configure AMD CrossFire support using the Control Center software application For more information see Chapter 6 Using the Control Center Software p 19 5 3 Enabling AMD CrossFire When AMD CrossFire support is enabled the best possible GPU combination is selected based on the current hardware configuration If necessary you can change the existing AMD CrossFire configuration using the following procedure For more information see the help system for the Control Center application 1 Navigate to the AMD CrossFire Configuration page located under the following groups gt Standard View Performance or Gaming gt Performance gt Advanced View Performance or Gaming 2 From the GPU selection menu at the top of the page select the desktop associated with the GPU that you want to use as the Display GPU AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc AMD CrossFire Technology 7 3 Select Enable CrossFire Note The Choose from the following Rendered GPU combinations drop down list automatically populates with all available render GPUs based on the selected display GPU The list displays only GPUs that can be enabled for AMD CrossFire Other combinations are not listed here but may be listed on the AMD CrossFire Diagnostics page
28. radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Warning Changes or modifications to this device not expressly approved by Advanced Micro Devices Inc could void the user s authority to operate the equipment FCC Part 15 Subpart B Class A Class B This product complies with FCC Rules Part 15 Operation is subject to the following conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the e
29. s For displays connected using an analog connection playback of CSS protected DVDs may be restricted to certain modes For displays connected using a digital connection playback on certain DVD players may also be restricted if HDCP high bandwidth content protection cannot be enabled This restriction also applies to displays connected using active DisplayPort adapters 7 1 3 4 The entire display is not visible If the component input device supports it try 720p mode 7 1 3 5 The display appears tilted Consult the HDTV documentation 7 1 3 6 The CRT display is green The system is in component output mode Restart the computer with only the CRT monitor connected 7 1 3 7 TVs monitors connected cannot be enabled If TVs and or monitors connected using DisplayPort adapters passive dongles or active dongles cannot be enabled visit amd com eyefinity to check the connectivity options available for your graphics card and that your chosen configuration is supported Check individual connections to the TVs monitors 7 2 Customer Care For detailed instructions on how to use your product refer to the documentation included on the installation CD To activate Customer Care you must register your product at amd com If you require further assistance with your product the following Customer Care options are available AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Reference 25
30. sion software included in the custom install SurroundView software included in the custom install AMD Video Converter software included in the custom install 1 Insert the Software and Documentation CD Note If the install wizard does not start navigate to the CD drive and double click ATISETUP exe 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 10 Software Installation 2 From the menu that appears click Software Install 3 Follow the on screen instructions When prompted select either Express or Custom Not all software components are installed using the Express installation Custom installation allows you to select individual software components for installation Tip Ifthe installer fails to install the driver or you have a software conflict you can download the latest software from support amd com us gpudownload Pages index aspx and then install it AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Chapter 4 Display Configuration This section describes how to configure displays and lists available display connections for your graphics card 4 1 AMD Radeon HD 7850 7870 Connections The following figure shows the display connections available on your AMD Radeon HD 7850 7870 graphics card Note The baseplate may not appear exactly as depicted Figure 4 1 AMD Radeon HD 7850 7870 Display Connections DisplayPort comp
31. sticker on the back of the card AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Getting Started 3 The emphasized numbers in bold are required for registration and free support Figure 1 1 Sample Serial and Part Numbers S N 000000 0 P N 1028360100 1 3 Uninstalling the Old Driver Windows XP Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card 1 With the current graphics card still in the computer close all open applications 2 On the Windows taskbar click Start lt Control Panel and then double click Add or Remove Programs 3 Select the current graphics card driver and then click Change Remove Use the wizard that appears to remove the current display driver 4 Turn off the system after the driver has been removed Note If the previously installed graphics card has any additional software installed this software may also need to be removed before restarting the computer For example DVD Player or Multimedia applications 1 4 Uninstalling the Old Driver Windows Vista Windows 7 Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card 1 With the current graphics card still in the computer close all open applications 2 Click Start gt Control Panel 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 4 Getting Started 3 Click Dev
32. t amd com 7 1 1 1 The graphics card doesn t fit any of the motherboard slots The graphics card needs to be exchanged for one with a bus that matches the motherboard 7 1 1 2 The computer beeps and the boot process stops Make certain that the graphics card is properly connected to the internal power supply and the motherboard 7 1 1 3 No display on power up This may be an SBIOS issue Replace the old card and then try these possible solutions 1 Check the motherboard manufacturer s Web site for an SBIOS update 2 Turn off the on board video 7 1 1 4 The computer does not boot up properly Verify that the installation instructions were followed correctly Make certain that the graphics card is properly connected to the power supply and the motherboard If using Windows operating system restart your computer in Safe Mode For information on Safe Mode consult the Windows documentation Check the system configuration utility for interrupt assignments 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 22 Reference 7 1 1 5 The computer boots up but there is no display Verify that the monitor is connected properly to the computer and a power supply If a DisplayPort adapter passive dongle or active dongle is used visit www amd com eyefinity and make sure it appears on AMD s listing of AMD Eyefinity Multi Display Ready or AMD Eyefinity Multi Display Verified adapters dongles If your moth
33. te If you are not experiencing any troubles with the display no adjustments are necessary 1 Right click on the desktop and in the shortcut that appears click Properties The Display Properties dialog appears 2 Click the Settings tab and then select the screen resolution and color depth that best suit your requirements and the display s performance 2012 Advanced Micro Devices Inc AMD Radeon HD 7850 7870 Graphics 14 Display Configuration 3 Click Advanced and then select the Monitor tab 4 Choose a refresh rate from the drop down list Choosing a refresh rate unsupported by the display may damage it Consult the display s documentation if necessary 5 Click OK Once you have configured the main display you can configure any other displays that are connected 6 To configure another display do the following a Right click on the desktop and in the shortcut that appears click Properties Note The Control Center software application can also enable and configure multiple monitors b To access the basic multi monitor configuration settings click the Settings tab c Select the monitor icon identified by the number 2 Note When using multiple monitors with the graphics card one monitor will always be the primary display additional monitors will be designated as secondary d Click Extend my Windows desktop onto this monitor e Set the Screen Resolution and Color Quality as appropriate for
34. tended for home and other limited pay per view uses only unless otherwise authorized in writing by Rovi Corporation Reverse engineering or disassembly is prohibited Disclaimer While every precaution has been taken in the preparation of this document Advanced Micro Devices Inc assumes no liability with respect to the operation or use of AMD hardware software or other products and documentation described herein for any act or omission of AMD concerning such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection with the furnishing performance or use of the AMD hardware software or other products and documentation provided herein Ensure that you have the latest documentation AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Important Safety Instructions Note This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product Read all instructions before beginning installation All safety and installation instructions should be read before the product is installed or operated Retain all instructions Safety installation and operating instructions should be retained for future reference Heed all warnings All warnings regarding the product and its operating instructions should
35. ter application during the driver installation double click the shortcut 6 3 Using the Control Center Help System The help system that is available with the Control Center software application provides detailed usage information and tips for configuring your AMD product The help system also provides conceptual information on the technologies that are available for your product Use the following steps to access the help system 1 Open the Control Center application 2 Choose one of the following options Set the mouse focus to the application window by clicking the window and press F1 on your keyboard Click the Help button shown as a question mark located in the titlebar of each page within the application Right click the Control Center icon in the Windows taskbar notification area system tray and click Help The help system opens to provide context sensitive help for the current page or general usage information AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Chapter 7 Reference The following section offers troubleshooting tips and provides customer care warranty and compliance information 7 1 Troubleshooting Note Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card 7 1 1 Graphics Card Installation Troubleshooting For more advanced troubleshooting information contact AMD Customer Care a
36. the second monitor f Click OK AMD Radeon HD 7850 7870 Graphics 2012 Advanced Micro Devices Inc Chapter 5 AMD CrossFire Technology Note These features are only available for AMD Radeon HD 7850 7870 graphics cards with AMD CrossFire connections 5 1 AMD CrossFire Overview AMD CrossFire is a multi GPU graphics processing unit performance gaming platform It enables multiple graphics processors installed in a single computer to work together to improve system performance creating a high performance gaming platform A typical AMD CrossFire setup involves two graphics cards Once your graphics cards have been installed you can enable and configure AMD CrossFire support using the Control Center software application For more information see the AMD CrossFire technology Web page at sites amd com us game technology Pages crossfirex aspx 5 2 Installing AMD CrossFire Graphics Cards These instructions assume that a PCIe graphics card has already been successfully installed in the secondary slot slot one and that the primary slot slot zero is empty Note Consult your system builder or OEM to ensure that your system has an adequate power supply For an up to date listing of AMD CrossFire certified motherboards and power supplies see support amd com us certified Pages certified components aspx 1 Make sure the computer monitor and other peripheral devices are off 2 Unplug the computer power c
Download Pdf Manuals
Related Search