British Telecom Graphite 2500
Contents
1. default settings and E PIN will return to the default of 0000 Flash time 100ms Menu Menu 1 Press scroll to ADVANCED SET and press Pause time 2 5 seconds Q eo 2 Scroll E to PN CODE and press eo Alarm OFF enu 3 Enterthe current PIN code default setting 0000 and press eo Alarm tone MELODY 1 Menu 4 Enter the new PIN and press eo If you make a mistake press Alarm volume VOLUME 5 ecrec A to delete digit and then re enter it PE Redial List EMPTY Menu 5 Enter the new PIN again and press confirm Phonebookmemory UNCHANGED Reset to default Calls list EMPTY This resets your BT Graphite 2500 to its default settings Answer machine functions hi ON The redial and calls list will be deleted but the phonebook entries will remain Outgoing message ANSWER amp RECORD Menu 1 Press o scroll ES to AUVANCED xd and press Outgoing message voice FEMALE 2 Scroll to PHONE RESET and press Display shows Ring Delay 5 RINGS CONFI Menu Secrecy Remote access PIN 0000 3 Press to confirm or to cancel Call screening ON Base speaker volume 5 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 40 Phone does not work e Have you activated the batteries correctly See page 7 e Check that the mains power is correctly connected No dial tone lt telephone cord of the base plugged into the phone socket2. 22 Default Handset name HANDSET See page 18 for help on entering names Default setting Auto Answer On On Once alarm will only ring once On Daily alarm will ring at the set time everyday Off alarm is turned off To stop the alarm ringing Press any button on the handset If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Select alarm clock melody There are 3 ale to es from 1 2 3 4 Menu Menu se scroll E to CLOCA PL Press Menu Scroll to ALARN TONE and press eo The current setting is displayed is Lid Redial Press AA to change the setting Secrecy Press to confirm or e to cancel Change alarm Bre 1 2 Redial If required press fail or to display GN ONCE or ON Menu Press Q scroll to Press e Menu to ALARM and Bs sQ Scroll ied then press e The current setting is displayed Usethe keypad to enter the new time in the 24 hour format e g 07 30 for 7 30am Menu Secrecy Press confirm or to cancel 23 The alarm clock melodies are different from the handset and base ringer melodies Default alarm clock melody MELODY 7 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Caller Display and the Calls list Caller Display Caller Display shows the caller
3. Delete an entry in the phonebook Delete entire phonebook Internal calls Make an internal call Transfer an external call 3 Way call Settings Handset and base ringer volume Handset and base ringer melody Keypad beep on off Handset name Auto answer Clock and alarm Set the alarm Select alarm clock melody Change alarm time 16 17 17 17 17 18 18 18 19 19 19 19 20 20 20 21 21 21 22 22 22 22 23 23 Caller Display and the calls list Caller Display Calls list View the Calls list Dial a number in the Calls list Copy a number from the Calls list to the phonebook Delete an entry in the Calls list Delete the entire Calls list BT Network Services Pre stored BT service numbers Open and dial from the BT services menu Voicemail To dial your voicemail To set up or edit your voicemail number Call Divert Set up or edit a Call Divert number Activate deactivate a Call Divert number Call Waiting To use Call Waiting Activate deactivate Call Waiting Ring Back Off Withhold ID If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 24 24 25 25 25 25 25 26 26 26 26 27 27 27 27 28 28 28 29 29 Using the answering machine Using the answering machine at the base Set the answer mode switch on or off Message counter Recording memory full Message playback Adjust the base speaker volume Delete all old me
4. The displays shows ADO NUMBER Use the keypad to enter the phone number and press e confirm The default melody will be displayed and played Press li or if you want to change the melody that will be when this number calls you and press e confirm You will hear a confirmation beep and the display will show SAVED View and dial entries in the phonebook 1 2 Press jem to dial the entry displayed or press Press ns da entry is displayed Redial Press Pg to scroll through the list When the name you want is you can switch between the name and number by pressing Q Press display more digits if there any or the name again Secrecy to return to standby or if you wantto open the phonebook menu to display more options 18 Each name can be up to 12 characters long and each number up to 24 digits long If you enter a name that already exists the display shows ENTRY EXISTS for 2 seconds To enter a dialling pause Press and hold 0 until P appears in the display to insert a 2 5 second pause in a number The pause will be displayed as a P Memory full When the phonebook memory is full the display shows MEMORY FULL when you try to add a new entry Entering names Use the keypad to enter the letters shown on each button For example to store TOM Press D once to enter T Press three times to enter Press D once to enter M If the next lette
5. Your BT Graphite 2500 can digitally record up to 12 minutes of messages or up to 59 messages Each individual incoming message can be up to 3 minutes long You can operate your answering machine from e the handset e the base e remotely from any other Touchtone telephone see page 36 Your BT Graphite 2500 comes with two pre recorded outgoing messages Answer and Record or Answer Only alternatively you can record your own version of each Using the answering machine at the base Set the answer mode switch on or off 1 Press to toggle between the 3 settings Answer and record Answer only or Answer off The setting is announced Message counter When the answering machine is off the counter will be turned off 0 Answering machine messages Answer amp record mode set e Answering machine on 2 old messages are stored 2 Flashing you have 2 new messages g Flashing slowly you have more than 9 old messages flashing quickly you have more than 9 new messages F Answering machine memory full A Remote access in progress from an external line or the handset see page 36 8 Recording a message or memo scrolling one segment at a time 1 5 Speaker volume level displayed when you press aD o Answer machine in Answer only mode 30 You will need to set the date and time if you have not already done so so that you will know when each message was received If you have subscribed to your network s Caller
6. used with icon displayed above the key Right soft key used with icon displayed above the key Up and Down keys When you reach the end of the list the first option is displayed again Menu To select a displayed option press E Secrecy To exit a menu and return to the previous menu display press e If no buttons pressed for more than 30 seconds the display will return to the standby screen If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp PHONEBOOK Menu only appears when entries are stored When phonebook is empty press again to add entry CLOCK ALARM SETTINGS ADVANCED SET BT SERVICES ANS MACHINE NEW ENTRY EDIT ENTRY DELETE ENTRY DELETE ALL DATE TIME TIME FORMAT ALARM ALARM TONE HANDSET TONE HANDSET NAME AUTO ANSWER BASE TONES REGISTRATION DE REGISTER PIN CODE PHONE RESET HELPDESK BT 118500 VOICE MAIL DIVERT CALLS CALL WAITING RINGBACK OFF WITHOLD ID PLAY DELETE ALL RECORD MEMO OUTGOING MSG ANSWER MODE SETTINGS If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 13 Answering machine base Message indicator Shows the number of messages If new messages have been received the number of new messages will be displayed flashing If there are no new messages the counter will display t
7. Display service the date and time is set automatically when you receive your first call To set the date and time manually see page 8 Your BT Graphite 2500 answering machine has voice prompts to help you use its settings and features The default is set to on so it s ready to record messages as soon as the base is plugged in Make sure you charge the handset for at least 24 hours first though before use If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Recording memory full If the recording memory becomes full while a caller is leaving a message they will hear Thank you for calling and the answering machine will hang up Any new callers will hear the Answer only message If the memory is full you must delete messages before your BT Graphite 2500 can begin recording again Message playback l Press The number of messages is announced and they are played back During playback press Skip w to play the next message Skip once to skip back to the start of the current message or twice to play the previous message to delete the current message to stop playback Adjust base speaker volume 1 Press to decrease the speaker volume or to increase the volume The volume level will be shown on the counter display for a few seconds after the button is pressed Delete all old messages New unplayed messages cannot be deleted you must
8. Menu press This will send an update to the network You must subscribe to your network s Call Waiting service for Call Waiting to work A fee may be payable If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 28 Ring Back Off This feature allows you to cancel an automatic ring back request Menu Menu 1 Press eo scroll M to BT SERVICES and press eo Vol Menu 2 Scroll RINGBACK OFF and press Calls Menu 3 CALL is displayed press 4 31 is displayed and then dialled to cancel ring back Withhold ID This feature will prevent your telephone number being sent when you make your next call You need to follow the procedure below for each call you make where you want to withhold your telephone number Menu Vol Menu 1 Press scroll to BT SERVICES and press eo Menu to WITHHOLD ID and press Menu 2 3 CALL is displayed press e 4 Vol Scroll idi 1911 displayed now enter the number of the person you wish to call 29 Ring Back is a network service which allows you to connect to an engaged number once it becomes free For more details contact BT free on 0800 800 150 or contact your network provider A fee may be payable for this service If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Using the answering machine
9. 25 for 5 25pm Menu 5 Press confirm Your BT Graphite 2500 is now ready for use If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Getting to know your phone Handset buttons Phonebook Press to open the phonebook page 18 Redial Volume Press to open the redial list and scroll back through redial numbers page 16 Press to raise the volume during a call page 15 Menu Left soft key Press to open the menu page 11 Press to select menu options Talk Press to make and receive calls page 14 During a call press to switch handsfree loudspeaker on and off Calls list Vol Press to open and scroll forward through the Calls list page 25 Press to lower the volume during a call page 15 o Press to add a space when entering text Press to stop current playback of message Press to skip back the beginning of the message or press twice to skip back to the previous message e Keypad lock Press and hold to lock unlock the keypad to prevent accidental dialling page 17 Right Soft key Secrecy Display date amp time Clear Back During a call mutes your voice so your caller cannot hear you page 15 In standby press and hold to display the date and time press and hold again to display the handset name again Press to return to the previous menu Use to delete characters in th
10. 550mAh For details on how to obtain spare rechargeable batteries contact the BT Graphite Helpline on 0808 100 6556 WARNING Do not immerse batteries in water or throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT Graphite 2500 by using any other types of batteries Safety information e Only use the power supply suitable for the BT Graphite 2500 range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains power supply is 052299 If you have purchased a multiple pack the item code for the charger s mains power supply is 052300 e Use only the approved rechargeable batteries supplied For details on how to obtain spare rechargeable batteries contact the BT Graphite Helpline on 0808 100 6556 Do not open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0808 100 6556 for all repairs If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 44 If the keylock is switched on it is still possible to make calls to the emergency numbers 999 112 9999 9112 Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before u
11. If you do not press any button for more than 10 seconds your BT Graphite 2500 will hang up If the K is not recognised it may be because you have deactivated the remote access feature see above Remote access on off for details If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp You can now use the keypad to operate your answering machine Follow the announcements and instructions you hear Play all messages Play new messages Skip back during messages Delete during messages Skip forward during messages Stop playback during messages Press repeatedly to select the answering machine mode ANSWER amp RECORD ANSWER ONLY or ANSWERING MACHINE OFF e 09000000 Play main menu If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 37 Additional handsets Up to 5 handsets can be registered and operated from the BT Graphite 2500 base If you buy new handsets to use with your BT Graphite 2500 they will have to be registered to the base before you can use them Register a new BT Graphite 2500 handset to your BT Graphite 2500 base 1 At the base Press and hold Ii for 5 seconds until you hear a beep You now have 60 seconds to dd the handset Menu 2 At the handset press scroll to ADVANCED SET and press e 3 If the handset has previously been registered to another base it
12. and played Redial Vol 5 Press or select the volume 1 5 or OFF 6 Secrecy Press 6 confirm or e to return to the previous menu Handset and base ringer melody Choose from 5 Mas Menu 1 Press scroll M to SETTINGS enu Menu 2 Press to display HANESET TGNE and press or scroll to BASE un and press Menu to RING MELGDY Press eo 3 Scroll 4 The current oos is played 5 6 Redial Press to select the melody 1 5 Menu Press confirm to return to the previous menu Keypad beep on off When you press a button on the handset you hear a beep You can switch these beeps on or off Menu 1 Press scroll to SETTINGS Menu 2 Press Q to display HANDSET and press eo 3 Scroll H TONES Press e The current setting is displayed Redia Vol 4 Press or EM to select ON or GFF Menu Secrecy 5 Press to confirm or e to return to the previous menu 21 Handset default ringer volume LEVEL 4 Base default ringer volume LEVEL 5 If you select Ringer off the dx icon will be displayed on the standby screen Handset and base default ringer ringer melody 1005 1 The default setting is ON If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Handset name You can give your handset a name up to 10 characters eg MICHAEL gr The name appears in the 2 disp
13. e Check that the mains power is correctly connected e Only use the telephone cord supplied with the phone Cannot dial out or receive calls e Check that the mains power is correctly connected e The batteries may need recharging e Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out e fyouare connected to a switchboard check whether you need to dial an access code Handset does not ring e Theringer volume may be switched off see page 21 e Check that the mains power is correctly connected e Make sure the handset is registered to the base see page 38 No display e The batteries may be flat dead or incorrectly inserted e Recharge or replace the batteries If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 41 T icon flashes sthe handset registered correctly to the base see page 38 e Check that the mains power is correctly connected e Check that the handset is within range of the base e The batteries are low place the handset on the base charger to recharge You hear the busy tone when you press e Make sure the handset is in range of the base e Another handset registered to your BT Graphite 2500 base may be on the line Ans
14. o Display shows DELETE ALL Secrecy enu 4 Press to confirm or to cancel Internal calls If you have bought a multi pack or have more than one handset registered to your base you can e make internal calls between handsets e transfer an external call from one handset to another You can have up to 5 GAP compatible handsets registered to your BT Graphite 2500 base see page 38 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 19 hold a conference call between two internal handsets and an external call make an internal call between two handsets while a third is on an external call Make an internal call Press Q If you have two handsets i e you have purchased a 2 pack the second handset is called automatically If you have more than 2 handsets registered to the base the display will show the list of all registered handsets e g 235 and you will need to enter the handset number 1 5 you want OR press call all handsets the first handset to answer will take your call Transfer an external call You can transfer an external call to another handset registered to your base 1 During an external call press Your caller is put on hold and all the other handset numbers are displayed on the screen Enterthe handset number you want or press to speak to your external caller again When the other handset user answe
15. play them first 1 To delete all old messages press and hold e Call screening 1 Providing the base speaker volume is set loud enough you can hear a caller leaving a message If you want to interrupt and speak to the caller press on the handset d Each message is played back with the day and time of the call announced After the last message you will hear End of messages If there are no messages you will hear You have no messages when you press There 10 base speaker volume levels 0 to 9 The default is level 5 If the base speaker is set to O call screening is switched off If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 31 Using the answering machine from the handset Set answer mode and switch on off You can set your answering machine on or off from the handset When switching on select Answer amp record or Answer only mode See below for further information on answer mode and outgoing messages Menu Menu 1 Press Q scroll fto ANS MACHINE Press 2 Scroll cO RISUER fODE and press 3 5 or M NU display ANS amp RECORD press e to switch on and allow callers to leave a message Menu ANSWER ONLY press eo to switch on and enable callers to hear an outgoing only ANSWER OFF press to switch answering machine off Secrecy 4 Press e to ret
16. will show REGISTRATION If the handset has not previously been registered to a base it will show UNREGISTERED press e Gli 4 Enter the 4 digit master PIN default setting 0000 and press The display flashes PLEASE WAIT If you don t enter the PIN Code within 30 seconds the registration process will be aborted 5 The handset will be automatically assigned the first available handset number e g 2 3 4 or 5 You will hear a beep The handset is now registered If registration does not work e Make sure there is no other electrical equipment very close by that may interfere with the registration signal e Make sure you do not already have 5 handsets registered to the base as the registration process will stop if you do e Try following steps 1 5 above again Register a different manufacturer s handset to your Graphite 2500 base 1 At the base Press and hold I for 5 seconds until you hear continuous beeping You now ilias 60 seconds to register the handset 2 Atthe handset Follow the registration instructions given in your handset s user guide 38 Handsets that were supplied with your BT Graphite 2500 base are already registered to it as HANDSET 1 HANDSET 2 etc Each additional handset you buy must be registered with the base IMPORTANT Before registration make sure the handset batteries are fully charged and that you are close to the base Cancel registration Si e Namin
17. BT Graphite 2500 multiple pack you will also have the following for each handset BT Graphite 2500 handset BT Graphite 2500 charger e Battery compartment cover already fitted e 2x AAA 550mAh rechargeable batteries already in handset Mains power adaptor Item code 052300 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp In this quide Getting started Location Setting up BT Graphite 2500 multipack users only Set the date and time Getting to know your phone Handset buttons Standby screen Handset display icons Navigating the menus Menu map Answering machine base Using your phone Switch the handset on off Make a call Preparatory dialling End a call Receiving calls Chain dialling Dial a chain number Secrecy Mute Adjusting the earpiece handsfree volume Make a handsfree call Answer a call handsfree Switch to handsfree during a call If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp N oO 10 10 11 12 13 14 14 14 14 14 15 15 15 15 16 16 Redial a number Copy a redial number to the phonebook Delete a number from the redial list Delete the entire redial list Keypad lock Paging find a handset Using the phonebook Add an entry in the phonebook View and dial entries in the phonebook Edit an entry in the phonebook
18. BT Graphite 2500 base within 3 metres of a mains power socket and 2 metres of the telephone wall socket so that the cables will reach Make sure it is at least 1 metre away from other electrical appliances to avoid interference Your BT Graphite 2500 works by sending radio signals between the handset and base The strength of the signal depends on where you position the base Putting it as high as possible can help to provide the best signal Setting up 1 Plug the mains power adaptor item code 052299 into the power socket marked D on the back of the base and secure the cable behind the retaining clip Plug the other end into the mains power wall socket and switch on The base will come on and and display 20 It will default to Answer and record mode Telephone line cord Mains power adaptor pre installed retaining clip WARNING Do not place your BT Graphite 2500 in the bathroom or other humid areas Handset range The BT Graphite 2500 has a range of 300 metres outdoors when there is a clear line of sight between the base and the handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and handset either indoors or outdoors the range will normally be up to 50 metres Thick stone walls can severely affect the range Signal strength The T icon on your handset display indicates when you are in range of the base When it flashes and y
19. T Graphite 2500 multiple pack you will need to prepare any additional handsets and chargers for use Place each BT Graphite 2500 charger within reach of a mains power wall socket WARNING Never use non rechargeable batteries Only use the approved batteries Using unapproved batteries will invalidate your guarantee and may damage the telephone Talk Standby time Under ideal conditions the handset batteries should give up to 10 hours talk time or 100 hours standby on a single charge This does not mean you can unplug the base or leave the handset for this length of time without charge Please note that new NiMH rechargeable batteries do not reach full capacity until they have been in normal use for several days Battery low warning If the icon is flashing in the display and you hear a warning beep every minute during a call you will need to recharge your handset before you can use it Battery performance To keep the batteries in the best condition leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible After charging your handset for the first time subsequent charging time for the batteries is approximately 6 8 hours The charge capacity of rechargeable batteries will reduce with time as they wear out thus reducing the talk standby time Eventually they will need replacing For details on how to
20. User Guide This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced Simply hover the cursor over the page number website or email reference and click when the Tb icon changes XY to the d icon This User Guide provides you with all the information you need to get the most from your phone You must set up your phone before you can use it This doesn t take long and it is easy to do Just follow the simple instructions on the next few pages Need help If you have any problems setting up or using your BT Graphite 2500 please call our free Helpline on 0808 100 6556 Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase Alternatively you may find the answer in Help at the back of this guide or online at www bt com producthelp IMPORTANT Only use the power adaptor and telephone line cord supplied or this product may not work Calls to the Helpline made from within the UK mainland network are free Mobile and International call costs may vary Got everything BT Graphite 2500 handset BT Graphite 2500 base e Battery compartment cover already fitted e 2x AAA 550mAh rechargeable batteries already in handset Mains power adaptor Item code 052299 e Telephone line cord pre installed If you have purchased a
21. WER and press Menu Redial 4 Scroll RAM or to highlight activate or deactivate and Menu press o If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Secrecy Press to delete any existing number if necessary 27 Call Waiting With Call Waiting during a call if another caller is trying to reach you you will hear a soft beep every 5 seconds If you have also subscribed to a Caller Display Service the caller s number or name if stored in the Phonebook will be shown on the display for 20 seconds after this time the display will return to your first caller s details Instead of the engaged tone the second caller will hear an announcement to hold as you are aware that they are waiting To use Call Waiting To answer the second call without disconnecting from your first caller 1 Press The first caller will be put on hold 2 Press again to return to the first caller and then press it each time you want to switch between the two callers To disconnect the first call and take the waiting call a 1 Press ll to end the current call The handset will then ring 2 Press G and continue your conversation with the second caller Activate de activate Call Waiting Menu Vol Menu 1 Press scroll to BT SERVICES and press eo Vol Menu 2 Scroll CALL URITING Press 3 Scroll fall or choose either ACTIVATE or DEACTIVATE
22. act number match is found in the phonebook will also be displayed If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Chain dialling Chain dialling is a convenient way of entering long sequences of numbers during a telephone call This can be when trying to dial a phone number greater than 24 digits the largest number that can be stored in a single phonebook entry or when using automated telephone services e g telephone banking Dial a chain number 1 Enter the first part of the number as usual using the keypad or from the phonebook page 18 Press G 2 Either enter the additional part of the number using the keypad or press after the first part of the number is dialled scroll EF the phonebook entry containing the next number sequence and press to dial the number Secrecy Mute You can stop your caller from hearing you while you talk to someone else close by Secrecy 1 During a call press The handset microphone is muted and the display shows SECRECY ON Secrecy 2 Press again to resume your call Adjusting the earpiece handsfree volume You can adjust the earpiece or loudspeaker volume 1 5 Vol to decrease Redial 1 During a call press to increase or the volume Make a handsfree call 1 Dial the number then press 8 2 Press MIB again The a icon is displayed and you hear your call over the hands
23. by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 45 Product disposal instructions The symbol shown here and the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Guarantee Your BT Graphite 2500 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarant
24. e phonebook and calls lists End Call Handset on off Press to end a call Press and hold for about 3 seconds to switch the handset off and on page 14 During answer machine playback press to stop playback and return to standby e Press to delete the message Press to skip to the next message Ringer Press and hold to turn the ringer on off Selects name number or time date display in the Calls list Int Use to make internal calls and transfer calls to other handsets registered to the base page 20 O Press and hold to insert a pause in the number to be dialled R Recall used with switchboard services and certain BT Calling Features The answer machine handset controls on buttons Q and will only work when a message is being played on the handset If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 10 Standby screen Internal call Flashes to indicate an internal call is being made On when an internal 1 eo Cp f call 15 In progress OT MIB arnal Call A d Handset name 34 HH IND oe if Handset number a Clear Menu lt Use with Left soft key X Et X J Use with Right to open main menu soft key to clear and confirm options Back characters in entry Use with Right soft key to mode and mute the return to previous menu or microphone cancel cu
25. ee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Graphite 2500 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is provided The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 46 Within the 12 month guarantee period If you experience difficulty using the product prior to returning your product please read the Help section beginning on page 40 or contact the BT Graphite Helpdesk for assistance on 0808 100 6556 Additional answers to Frequently Asked Questions are available from www bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacemen
26. eening at the handset If handset call screening has been turned on when a caller is leaving a message the display will show SEREEN To screen the call i e listen to the message being recorded via the handset earpiece or handsfree speaker press e the display will show SCREENING If you want to speak to the caller press IM as they are leaving their message 39 Ring delay Ring delay sets the number of times your BT Graphite 2500 will ring before the answer machine picks up your call and starts playing the outgoing message You can change the Answer Delay setting to between 2 9 rings or Time Saver The default is 5 rings For compatibility with BT 1571 or another voicemail service it is advisable to keep to the default setting or lower Time saver When you ring in to access your messages remotely if your answering machine is set to time saver and you have new messages it will answer after 2 rings if you do not have any new messages it will answer after 6 rings This means you can hang up knowing you have no new messages saving you time and the cost of the call If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Remote access When switched on you can call in from another phone to listen to your messages and operate your answering machine Remote access on off You can switch remote access on or off When on you can operate your answ
27. ering ies from any other Touchtone phone 1 P I P ress o SCIO o ress eo 2 Scroll di to SETTINGS and press eo Menu 3 Scroll o REMOTE REE Press D 4 Scroll EI or EF UN or GFF Press e Secrecy 5 Press o to return to the previous menu level If you forget to switch on your answering machine before leaving home 1 Call your number from another phone and let it ring After 20 rings the machine will switch on and answer your call 2 When you hear the outgoing message press and then enter your 4 digit master PIN original setting 0000 Play back your messages as shown below in Operating your answering machine remotely If you do not choose to switch your answering machine On it will switch off when the call is ended Operating your answering machine remotely 1 Dial your phone number When you hear your outgoing message press You will hear Please enter your security code 2 Enter your 4 digit master PIN default 0000 see page 39 for more information about the PIN If you have new messages these will be played Otherwise you will hear You have no new messages followed by the main menu 36 The default setting is off For more information on the master PIN code see page 39 If you enter the incorrect PIN code you will be allowed two further attempts if it is still incorrect you will hear Thank you for calling and your BT Graphite 2500 will hang up
28. et loudspeaker Press G switch the call between the earpiece and the loudspeaker CO 3 Press ll to end the call 15 Important Storing security code information in the phonebook may allow other people access to your personal details Default setting volume level 3 Handsfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room to listen to your conversation over the loudspeaker x Redial During a handsfree call press IMl or ME to change the volume If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Answer a call handsfree When the phone rings 1 Press e to answer the call then press IM again The call is transferred to the loudspeaker Switch to handsfree during a call 1 During a call press put the call on the loudspeaker To switch handsfree off and return the call to the earpiece press again Redial Redial a number The last 10 numbers dialled are stored in the redial list Each entry can be up to 24 digits long 1 Press E to open the redial list The most recently dialled number is displayed If the number matches an entry stored in the psj l the name is displayed 2 Scroll AM or to the number or name you want Gill 3 Press G redial the entry displayed a Copy a redial number to the phonebook Redial Redial Vol 1 Press then scroll or am th
29. g additional handsets Once you have registered additional handsets you may wish to give them a different name see page 22 IMPORTANT DECT GAP Profile only guarantees that basic calling functions will work correctly between different makes types of handset and base There s a possibility that certain services such as Caller Display will not work correctly If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Default setti De register a handset E Menu H S Ringer Volume LEVEL 4 1 Press Q scroll to ADVANCED SET and press e 2 Scroll E to VE REGISTER and press eo 3 Enterthe master PIN code default setting 0000 and press eo B S Ringer Melody 4 list of available handset numbers is displayed Enter the H S Earpiece Vol VOLUME 3 number of the handset you want to de register ta Menu Secrecy H S Speaker Vol VOLUME 3 5 Press Br confirm or e to cancel You will hear a long confirmation beep to indicate de registration was successful H S Key Beep ON Auto A ON Change master PIN Handset N HANDSET The master PIN is used for handset registration and de registration The PIN is 4 digits long with default setting Date Time 00 00 01 01 10 of 0000 Base PIN code 0000 The answer machine remote access PIN is the same as the master T 3 anguage PIN If you forget the master PIN you can reset the base to its
30. ge 31 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Using your phone Switch the handset on off 1 To switch off press and hold B until the display goes off 2 To switch the handset on press and hold bx Make a call 1 Press E When you hear the dial tone enter the phone using the keypad The Green in use light on the base will flash when the line is in use Preparatory dialling 1 Enter the phone number first The number is shown in the display 2 Press dial the number Secrecy If you make a mistake as you enter the number press e to delete a digit End a call 1 Press B or replace the handset on the base Receiving calls 1 When the phone rings the display flashes CALL and the f icon Press G answer the call Or you can answer the call by picking the handset up from the base or charger without having to press ei This is called Auto answer see page 22 2 Press iri to hang up 14 Out of range warning During a call if you start to move the handset out of range of the base the F flashes and you hear a beep in the earpiece every 3 seconds Move closer to the base or you will lose the call Call timer After the first 20 seconds of your call the call timer is displayed Caller Display If you have subscribed to your network s Caller Display service the caller s number or name if an ex
31. he total number of old messages stored The indicator will display Find Page Volume Down Volume Up if the answer machine memory Press to ring During playback During playback is full handsets decreases base increases base if the answer machine is being registered to the loudspeaker loudspeaker accessed remotely Ans On Off base page 17 volume page 31 volume page 31 flashing if an incoming Switch between In standby press standby press message or outgoing message answerand Press and hold to decrease base increase base is being recorded record answer to register new screening and screening and scrolling if a memo is recording only sad handsets to the playback volume playback volume if Answer only mode is set answer off base page 38 l current message charging LED indicator In standby press and VM hold to delete all old i Green power is messages page 31 Kip M e on line is in use Skip back Play outgoing message BT Graphi te Pa During playback press once to r skip back to the beginning of the current message Press twice or Delete T x 5 During playback op SG deletes the Del ef Red battery Co amp Mp within a second after the message Skip forward Stop Play starts to go back to the previous message During playback press to play Press to stop playback Press play messages the next message page 31 page 31 pa
32. is not available and cannot therefore be displayed In this case some explanatory information will be displayed WITHHELD The caller has withheld their number UNAVAILABLE The number is unavailable RINGBRLA Ringback call INT NATIONAL International call OPERATOR Call from operator If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp View the Calls list Vol 1 From standby press ill to open the Calls list Redial Vol 2 Press or MI to scroll through the list 3 If the name is displayed press Qo to display the number Press again to see the date and time of the call Dial a number in the Calls list Vol Redial Vol 4 1 Press Ba then scroll or MEE through the list to the entry you want 2 Press G dial the displayed entry Copy a number from the Calls list to the phonebook Vol Redial Vol 1 Press Ba then scroll or MEE through the list to the entry you want Menu Men Press The displays shows SAVE ENTRY Press eo again Menu Usethe keypad to enter or edit the name then press eo Menu Edit the number if necessary then press eo edia Vol The default melody is displayed and played Press or s if you want to change the melody then press confirm You will hear a confirmation beep and the handset will show SAVED A W N Delete an entry in the Calls list Vol Redial Vol 1 Press Ba then scr
33. itchboard picks up an outside line so you will need to enter a pause in the dialling sequence Press and hold until P appears in the display to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall R You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function is set to timed break recall and is also used for BT Calling Feature User Guide formats This document is also available in other formats such as Large print Braille and Audio CD If you would like a copy please phone 0808 100 6556 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp BT amp British Gas Working together supporting energy saving products BT amp British Gas have joined forces to help our customers find new ways to save energy around the home so we can all do our bit for the environment amp save money too BT is a sustainability leader To find out how we re making our products greener visit A bt com betterworld products Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard condi
34. lay Menu 1 Press Q scroll EA to SETTINGS and press 2 Scroll E to HATICISET NANE and press The current name is displayed Secrec 3 Press delete the current name then enter the new enu handset name and press o Auto answer Your phone is set to answer calls by simply lifting the handset off the base or charger You can switch this feature off so that calls always have to be answered pressing the e button first Menu Menu 1 Press scroll to SETTINGS ress Q ei eo 2 Scroll to AUTO ANSWER and press The current is displayed Gli Menu Redial 3 Press to select GN or GFF and press eo to confirm Clock and alarm To set the date and time see page 8 Set the alarm You can set your handset to give you an alarm call The alarm will sound for 1 minute at the set time once or aniy Menu enu 1 se scroll to CLOCK ALART 2 Scroll to ipii ne 3 If required pressi lor M to select GFF ON ONCE or GN DAILY then press game 4 If OFF was selected you will hear a confirmation tone IF ON ONCE or GN DAILY was selected use the keypad to enter the time in the 24 hour format e g 08 30 for 8 30am Menu Secrecy 5 Press Br confirm or e to cancel The fA icon will be displayed to show the alarm has been set When the alarm is set the Y icon is displayed in standby To switch the alarm off when it sounds press any button on the handset
35. member to advise your caller that they will not be able to leave a message Your own Answer Only message will replace the pre recorded message If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 32 Select male or female pre recorded outgoing message voice Menu Menu 1 Scroll AM to ANS MACHINE e Menu af to Soren 565 and ps 2 3 Scroll to VOICE and press e 4 to display either FEMALE VOICE or MALE VOICE and press 5 to select Scroll Redial Scroll 2E Play the current A message Menu 1 Press o Scroll m ANS MACHINE Press 2 Scroll to DUTGOIG MSG and press Menu 3 ANS amp RECORD is Press e or scroll EAA to ANSWER GNLY and press Menu 4 PLAY OGP is displayed Press play the message through the handset loudspeaker Secrecy 5 Press to return to the previous menu level Delete your outgoing message Menu Menu Redi ial 1 P Scroll to ANS MACHINE P o cro 9 2 Scroll to uet 5 and press Menu 3 ANSWER RECORD is displayed Press e or scroll NM ANSWER ONLY and press 2 4 Scroll DELETE and press e CONFIRA is displayed Menu press Secrecy 5 Press e to return to the previous menu level You can delete your own recorded outgoing message This will automatically reinstate the pre recorded female message You cannot
36. obtain spare batteries call the BT Graphite 2500 Helpline on 0808 100 6556 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp For each additional handset and charger 1 Plug the mains power adaptor item code 052300 into the power socket on the back of the charger and secure the cable behind the retaining clip Plug the other end into the mains power wall socket and switch the power on Mains power adaptor Cable retaining dip DCIN 6V oeo 2 Remove the protective film from the handset screen and activate the batteries by pulling the plastic tab away from the back of the handset The display will show the handset number 2 to show it is registered to the base 3 Place the handset on the charger It will beep when placed in and the battery icon on the handset will flash to indicate charging You should let the batteries charge continuously for at least 24 hours Any additional handsets supplied as part of a multipack are pre registered to the base So once charged are ready for use Set the date and time Menu Menu 1 Press eo scroll M to CLOCK ALART and press eo Menu 2 DATE TINE is displayed Press eo 3 Use the keypad to enter the date in the format DD MM YY e g 12 08 10 for 12th August 2010 If you make a mistake ecrecy press to delete o 4 Press eo Use the keypad to enter the time in the 24 hour format HH MM e g 17
37. ocket or line Call BT on 151 if you still experience problems Buzzing noise on my phone or on other electrical equipment nearby e Sometimes your BT Graphite 2500 can interfere with other electrical equipment if it is placed too close It is recommended that you place your BT Graphite 2500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please call the BT Graphite 2500 Helpline on 0808 100 6556 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 43 General information IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing 1 Open the battery compartment cover 2 Take out the old batteries and replace with 2 new AAA NiMH 550mAh batteries 3 Press and push the battery compartment cover back on until it clicks into place New batteries should be rechargeable Nickel Metal Hydride NiMH size AAA capacity
38. oll or fm through the list to the entry you want Menu 2 Press and scroll E to DELETE ENTRY enu Menu 3 Press Display shows DELETE Press confirm or Secrecy to cancel Delete the entire Calls list Vol 1 Press edil alls Vol MI to DELETE ALL Calls 3 Press P Display shows DELETE ALL Secrecy enu 4 Press confirm or e to cancel Menu 2 Press eo and scroll 25 If the telephone number is longer then 12 digits to toggle between the rest of the number and the received time and date If the name you enter already exists in the phonebook the display shows ENTRY EXISTS for 2 seconds Enter a different name to store the entry If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Network Services By selecting the BT Services menu you can access a range of useful pre stored numbers and further BT Calling Features Pre stored BT Services numbers e HELPDESK dials the BT Graphite 2500 Helpdesk for information and help 118508 dials BT directory enquiries e VGICENAIL lets you use your network s voicemail service 1571 DIVERT CALLS diverts all calls to a different telephone number CALL WAITING to activate de activate RINGGACK GFF lets you cancel an automatic ring back request e UITHH LD ID prevents your telephone number being sent
39. ou hear a warning beep you are out of range and will need to move closer to the base IMPORTANT Do not connect the telephone line to the telephone line wall socket until the handset is fully charged The base station should be plugged into the mains power socket at all times If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 2 Remove the protective film from the handset screen and activate the batteries by pulling the plastic tab away from the back of the handset 7 Fd gt m Remove this tab and charge batteries for 24 hours before use E 5 PEE 235 as e w 3 Place the handset the base to charge It will when placed in and the battery icon on the handset will flash to indicate charging You should let the batteries charge continuously for at least 24 hours The batteries and case may become warm during charging this is normal The main handset is pre registered to the base as Handset 1 This is shown on the display When the handset is fully charged the display will show El 4 After 24 hours plug the telephone line cord into the telephone wall socket Note If you ever need to remove the batteries simply slide open the battery compartment cover and using the finger holes grip the batteries and pull them out BT Graphite 2500 multipack users only If you have purchased a B
40. r you want to enter is on the same button wait a moment then press the button Secrecy Press to delete an incorrect character or digit To enter a space press D To enter a dash press ivice To enter 1 press twice If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Edit an entry in the phonebook Menu Menu 1 Press PHONE BOOK is displayed Press 899 NEW ENTRY is displayed Vol Menu 2 Scroll to EDIT ENTRY and press eo Menu Redial Vol 3 Scroll or the entry you want to edit and press eo Secrecy 4 Press to delete characters and use the keypad to edit the name Menu Secrecy 5 Press Press e to delete digits and use the keypad to edit the number 6 Press eo The default melody will be displayed and played Press or if you want to change the melody then press confirm You will hear a confirmation and the display will return to the phonebook menu Delete an entry in the phonebook Menu 1 Press PHONE BOOK is displayed enu ol Menu Press eo Scroll or to DELETE ENTRY and press eo 2 Redial Vol 3 Scroll or the entry you want to delete Menu 4 Press Display shows DELETE 5 Secrecy enu Press confirm or e to cancel Delete entire phonebook 1 Press the first phonebook entry is displayed Vol MI to DELETE ALL 2 Press and scroll iif alis enu 3 Press
41. rough the list to the entry you want Menu 2 Press The displays shows SAVE ENTRY Menu 3 Press e Use the keypad to enter the name then press eo 4 Display shows the number from the redial list You can edit the ecrecy number using to delete digits if required and enter new Menu ones Press save 5 The default melody will be gisplayed ang played press or ME to select a melody and press Display will show SAVED and return to the redial list a 6 Press il to return to the standby screen If the redial number is longer than 12 digits you can scroll along the number by pressing the button If you enter a name that already exists in the phonebook the display shows ENTRY EXISTS for 2 seconds before returning to the enter name screen If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Delete a number from the redial list l Press then scroll or M to the entry you want 2 Press scroll RA to DELETE ENTRY 3 Press Display shows DELETE Calls Secrecy enu 4 Press ry confirm or e to cancel Delete the entire redial list Redial x 1 Press to open the redial list 2 Press and scroll Y to DELETE ALL Calls 3 Press e Display shows DELETE ALL Secrecy Menu 4 Press o to confirm or e to cancel Keypad lock You can lock the handset keypad to prevent accidental dialling while carrying it around Yo
42. rrent action Handset display icons Y Indicates signal link 6 Indicates there are new number s Flashes when handset is not registered in the Calls list 888 Fully charged the 3 bars will all be on 7 Displayed when on a call 88 5 Medium charge 2 bars will be on Flashes when there is an incoming call Low charge first bar will be on 3 Empty Handsfree speaker in use a Ply Displayed when alarm has been set Icon flashes slowly when there is a new did answer machine message s e Indicates the keylock is switched on Icon flashes fast when the answer dx Displayed when handset ringer is machine memory is full net set to off Icon is steady to indicate the answer pP machine is on w Indicates more options are available Icon disappears when the answer by scrolling up or down machine is set to off Cp Phonebook list open This feature requires subscription to your network provider s Caller Display service A fee may be payable If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 11 Navigating the menus Your BT Graphite 2500 handset features an easy to use menu system Have a look at the menu map on the next page When the handset is switched on and in standby mode Menu Press enter the main menu Redial Vol Press or Mill to scroll through the menu options Vol alis Left soft key
43. rs you can announce the incoming call TO Press Bl to transfer the call 3 Way call You can talk simultaneously with an external caller and another internal handset user 1 During an external call press Your caller is put on hold and if there is only one additional handset then it will ring If you have more additional handsets then enter the number of the handset you wish to call When the other handset is answered you can announce the external call Press and hold amp B for 2 seconds the display will show CONFERENCE and all 3 handsets will be able to talk together 20 If there is an incoming call while you are on an internal call you will hear a beep in the handset earpiece or via the speaker if using handsfree mode to alert you To answer the incoming call press the internal call will be terminated or press to answer the incoming call and put the internal call on hold If the other handset user does not answer You can reconnect to your external caller by pressing If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Settings Handset and base ringer volume Choose from 5 levels and Off Menu 1 Press scroll to SETTINGS en Menu 2 Press to display HANDSET TONE and press or scroll to BASE TUNES and press 4 Menu 3 Display shows RING POLLINE Press eo 4 The current setting is displayed
44. s Memos are played back in the same way as normal answer machine messages Menu 1 Press Q scroll ANS MACHINE Press 2 Scroll to RECORD MEND and press of 3 Speak your message after the voice prompt and beep Menu Press stop and save recording Only played messages will be deleted Secrecy 2 Press og to stop memo recording This will delete the memo Menu Press stop and save the memo If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 34 Answer Settings Ring delay amp Times saver Menu 1 Press Q scroll to ANS MACHINE Press Scroll to s and press eo Menu 2 3 RING DELAY is B Press 4 Redial Scroll to select between 2 RINGS and 9 RINGS for the Ring delay setting or select TIME SAVER and press e Switch call screening at the base or handset on off When screening is switched on you can hear your caller leaving a message from your handset or the base and choose to interrupt and speak to the caller if desired The default setting is On for the base and Off for the handset Menu Redial 1 P II to ANS MACHINE P ress Q scro o dis ress e 2 Scroll di to SETTINGS and press eo Menu 3 Scroll SES SCREENING or HS SCREENING Press Menu 4 Scroll li to choose GN or GFF Press inum 5 Press o to return to the previous menu level Call scr
45. s telephone number on the handset display as well as the date day month and time hour minute the call was received If the caller s number matches an entry stored in the phonebook the name will be displayed instead Caller Display information contains the full telephone number including the area code So when storing numbers in the phonebook remember to include the area code otherwise the caller s number will not match Calls list The Calls list stores details of your last 40 incoming calls including the phone number up to 20 digits long and date and time of the call The Calls list also alerts you to unanswered calls When you have unanswered new calls the amp icon will be displayed This icon will remain in the displays until you view the new calls in the calls list on each handset If the same number calls more than once then all instances of the calls will be recorded in the calls list When the Calls list is full the most recent calls received automatically replace the oldest calls read or unread M ol M button You open the Calls list using the idi 24 For this feature to work you must subscribe to a Caller Display Service from you network provider A quarterly fee may be payable For more information on Caller Display and BT s other Calling Features call BT on Freefone 0800 800 150 Call information not available With some incoming calls the telephone number of the caller
46. sed a BT Graphite 2500 multiple pack the item code for the charger s mains power supply is 052300 Only use approved rechargeable NiMH AAA 550mAh batteries These products are available from the BT Graphite 2500 Helpline on 0808 100 6556 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 47 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC For your records Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Declaration of Conformance Hereby CCT Marketing Ltd declares that this Graphite 2500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance please visit www bt com producthelp Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone dialling and timed break recall If in doubt please consult your service provider Inserting a pause With some switchboards after dialling the access code you may have to wait for a moment while the sw
47. select the pre recorded message if you have recorded your own outgoing message You cannot delete the pre recorded message If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 33 Message e Menu 1 Press eo scroll ANS MACHINE Press e Menu 2 PLAY is dps Press Br play your messages Messages are played on the handset loudspeaker by default You can press for the messages to be played via the earpiece If there are new messages they will be played and the display will indicate the message being played e g if you have 2 new messages and the first one is playing NEW 01 002 If there are no new messages any old messages will be played If there are no messages NO MESSAGES will be MS Menu During eo and scroll f lor to select NEXT press skip to the next message Menu PREVIDUS press eo play the previous message Menu DELETE press eo delete the current message During playback you can also press to the earpiece Secrecy 3 Press e to return to the previous menu level to switch playback Delete all old 1 Press o scroll m ANS Press 2 scroll 8 to DELETE ALL and pres DELETED ALL will be displayed and then the screen will return to the message list Record a memo You can record a memo message on the answering machine for other users to hear when they listen to message
48. sing this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged
49. ssages Call screening Using the answer machine from the handset Set answer mode and switch on off Outgoing messages Record your own outgoing message Select male or female pre recorded outgoing message voice Play the current outgoing message Delete your outgoing message Message playback Delete all old messages Record a memo Ring delay amp Time saver Switch call screening at the base or handset on or off Call screening at the handset Remote access Remote access on off If you forget to switch on your answering machine base before leaving home 30 30 30 31 31 31 31 31 32 32 32 32 33 33 33 34 34 34 35 35 39 36 36 36 Operating your answering machine remotely 36 Additional handsets Register a new BT Graphite 2500 handset to your BT Graphite 2500 base 38 Register a different manufacturer s handset to your BT Graphite 2500 base 38 De register a handset 39 Change master PIN 39 Reset to default 39 Help 40 General information Replacing the handset batteries 43 Safety information 43 Cleaning 44 Environmental 44 Product disposal instructions 45 Guarantee 45 Technical information 46 R amp ITE 47 Declaration of Conformance 47 Connecting to a switchboard 47 Inserting a pause 47 Recall R 47 User Guide formats 47 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Getting started Location You need to place your
50. t or repair Please note you will need the FRA number before returning the product This does not affect your statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network If you require technical assistance outside of the 12 month guarantee period please call BT s approved technical support agent Helpdesk Solutions on 0870 240 5029 Returning your phone If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries Technical information How many telephones can have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Graphite has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of O Only use approved base mains power supply item code 052299 If you have purcha
51. ting you use your network answering service e g BT Answer 1571 may conflict with the answering machine on your BT Graphite 2500 For example messages may be taken by the network service before your BT Graphite 2500 has a chance to answer them If you experience difficulties then please call the Helpline for advice If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp To set up or edit yaur voicemail number Menu 1 Press Q scroll SE BT SERVICES and press e Menu 2 Scroll to VOILE MAIL Press Scroll EDIT NUNBER Press Menu 4 Enter the Voicemail number and press Call Divert You can choose to divert all calls or to divert calls only if the line is busy or only if there is no answer when someone calls to another telephone number of your choice d Gli Set up or edit a gall Divert number Menu Menu 1 Press Q scroll ill to 27 SERVICES and press 2 Scroll dis to 25 CALLS and press eo 3 Press or MM to highlight either ALL CALLS BUSY or na ANSUER and press gi Menu 4 Scroll to EDIT NUMBER and press eo 5 Enter the number you want to divert calls to and press Gill Menu Activate deactivate Call Divert Menu 1 Press Q Scroll to BT SERVICES and press e Menu 2 Scroll to MIN calls and press eo ds 3 Press AA to highlight which feature you want to switch on or off ALL CALLS BUSY or NG ANS
52. tions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2010 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed and produced by The Art amp Design Partnership Ltd BT Graphite 2500 06 10 Issue 1 BTE CE
53. u do not need to unlock the keypad to answer a call just press 1 Tolock the keypad press and hold amp B for approximately 2 seconds The display will show 4EY5 LOCKED 2 To unlock the keypad press and hold amp B again for approximately 2 seconds Paging find handset You can alert handset users that they are wanted or locate a missing handset Paging calls cannot be answered by a handset 1 Press on the base All handsets registered to the base will ring with the Paging ringtone for 30 seconds To stop the ringing press any button on a handset or press again on the base IMPORTANT When the keypad is locked you can still make calls to emergency numbers 999 112 9999 and 9112 Even if you set the handset ringer to off a handset will still ring if it is paged If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 17 Using the phonebook You can store up to 50 name and number entries on each BT Graphite 2500 handset registered to your base You open the phonebook with the button Add an entry in the phonebook 1 From the d screen press eo PHONEB DH is displayed press 4 If there is no entry stored the phonebook 00 ENTRY is displayed Or If there are already entries stored i in the phonebook 0 ENTRY is displayed Press e The displays shows ADD NAME Use the keypad to enter the name and press
54. urn to the previous menu level Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call There are 2 pre recorded outgoing messages to choose from see note right or you can record your own Record your own outgoing message Menu Menu 1 Press Q Scroll fto ANS MACHINE Press 2 Scroll to OUTGOING fiSG and press Menu 3 ANS amp RECORD is Press e or scroll ONLY press Menu 4 Scroll to RECORD OGF and press eo 5 Speak your announcement after the voice prompt and beep Hold the handset in front of your mouth by approximately 30 40cm when recording your message or memo Call to ANSWER Press e stop recording Your new message will be played back Outgoing messages Answer and Record The pre set Answer and Record outgoing message that allows your caller to leave a message is Hello your call cannot be taken at the moment so please leave your message after the tone Your Answer and Record outgoing message will replace the pre recorded message To reinstate the pre recorded messages delete your own recorded outgoing message see below Answer Only The pre set Answer Only outgoing message where callers hear an announcement but cannot leave a message is Hello your call cannot be taken at the moment and you cannot leave a message so please call later When recording your Answer Only message re
55. wering machine does not record any messages The memory may be full Play and delete old messages see pages 31 and 34 e The answering machine might be switched off or set to Answer only See pages 30 or 32 Answering machine messages have the wrong date and time e Have you set the date and time See page 8 Cannot access your messages from another phone e Have you changed the master PIN code See page 39 Always keep a note of the new PIN code in a safe place Reset the PIN page 39 No Caller Display number name displayed e Have you subscribed to a Caller Display service from your network provider see page 24 The caller may have withheld their number e Anexact name number match was not found in your directory Check that you have stored the full STD dialling code Cannot register a handset to a base e You can register a total of up to 5 handsets to your BT Graphite 2500 base Check that you have not exceeded the limit e Check that you have entered the correct PIN number default PIN 0000 e Check that you are at least one metre away from other electrical equipment to avoid interference when registering If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 42 Base unit does not ring but the lights are on e Have you connected the telephone line correctly sthe base ringer set to off e You may have a faulty line or socket Try using another s
56. when you make calls Enters 141 automatically before the next call only Open and dial from the BT Services menu Menu Vol Menu scroll to SERVICES and press eo 2 Scroll or M to highlight HELPDESK BT 8500 or VOICEPIRIL and press 1 Press 3 CALL is displayed if you wish to call the service press Voice mail Dials 1571 so you can play and manage messages left on your BT Answer 1571 voicemail service You need to subscribe to BT Answer 1571 for this feature to work To dial your voicemail Menu Menu l Press scroll M to BT SERVICES and press eo Vol Menu 2 Scroll to VOICEMAIL and press eo Menu 3 CALL is displayed press eo 26 IMPORTANT To use BT Services and BT Calling Features you must first subscribe if required to the relevant service from your network provider A fee may be payable For more details on BT s Calling Features call BT free on 0800 800 150 If you are not connected to the BT network some of these services may not be available Please contact your network provider Call Diversion services may allow other divert options Check with your network provider for details For further information see the BT Calling Features user guide supplied when you subscribe to the services of your choice You can also select DIVERTCRLLS CALLUAITING RINGBACK OFF or UITHHOLDID to use other BT services Please note that dependent on the set
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