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Honeywell MK2430 Stratos

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1. 3 With very light pressure push down on the adhesive calibration security seal label to ensure a firm adhesion is created see Figure 57 Figure 57 4 Reinstall the platter Platter Points A B and C sit over points A B and C on the Stratos base DI A Underside of Platter Platter gt eh Figure 58 Platter Installation These procedures are for MS2420 MS2430 Scanner Diva Scale models only wo wo 60 Wire Security Seal Seal Conversion Kit PN 46 00359 1 Temporarily remove the platter and place it in a safe location 2 Install the calibration button sealing cover and through hole sealing screw 3 Tighten the screw and route the wire seal through the holes in the plate and screw Figure 59 Calibration Switch Button Wire Security Seal Assembly Wire Seal routing holes 4 Leaving the least amount of slack in the wire loop as possible close the wire seal and verify the seal connection is secure 5 Reinstall the platter Underside of Platter L Platter Points A B and C sit over points A B and C on the Stratos base y Platter
2. AZ Scale Data in Scale Display Data in Figure 63 MS2420 MS2430 Scale Connection Layout o nas a Scale Data In Scale RS232 to Host l RS232 from the Load Scale Data Dual Cable Scale to Display Display rom tne Cell Interface Applications Load Cell Interface Function Function Function Function SIG1 12V Ground SIG1 SIG2 Ground Scale RS232 TX Out SIG2 SIG3 5V Scale RS232 RX In SIG3 SIG4 Ground Scale RS232 RTS Out SIG4 SIG5 RS232 TX In Scale RS232 CTS In SIG5 SIG6 RS232 RX Out No Connect SIG6 SIG7 t RS232 CTS In No Connect SIG7 T SIG8 t RS232 RTS Out No Connect SIG8 T SIG9 T Scale Status TTL No Connect SIG9 tt SIG10 T Scale Zero TTL Shield SIG10 T All signals are referenced from the MS2420 MS2430 scanner The use of these pins depends upon the specifications of the scale s manufacturer Specifications are subject to change without notice 70 Cable Connector Configurations RS232 Interface Cable PN 57 57210x N 3 No Connect 2 RS232 Transmit Output 3 RS232 Receive Input e 4 DTR Input 5 Power Signal Ground 9 6 6 DSR Output 9 Pin D Type Connector 7 CTS Input 8 RTS Output 9 No Connect Full Speed USB Cable anni OR PN 57 57201x N 3 or PN 57 57227x N 3 5 I Non Locking Type A 57 57201x N 3 Locking Type A 57 57227x N 3 Ground RS485 Cable PN 57 57212x N 3 oS
3. Shipping Foam Stratos Accessory Box Platter located under Accessory Box Figure 11 Figure 13 Unpacking the Unit MS2420 MS2430 Package Warning There is a protective film located on the topside platter surface vertical scan windows outer surface and the horizontal scan windows top surface These protective films must be removed prior to performing any scanner operation see Figure 14 Both foam wedges securing the scale arms during shipping must be removed or the scale will not function see Figure 14 Platter Liner Vertical Scan Window Horizontal Scan Window Platter surface Foam Shipping Wedges Figure 14 Protective shipping foam and lining Note Do not discard these instructions and shipping foam wedges If the unit is going to be reshipped at any time this foam must be reinstalled prevent damage to the scale arms during shipping Installing the Unit in the Counter Before starting to mount the MS2420 MS2430 determine e the scanner s orientation in reference to the operator and the direction of package flow e the mounting method that provides the most stability for the scanner and e if any additional materials or tools are required for installation Finger Recess Lifting the Unit by the Finger Recesses There are two finger recesses located under the removable pla
4. These procedures are for MS2420 MS2430 Scanner Diva Scale models only Figure 60 Platter Installation 61 62 Maintenance Horizontal Scan Window Replacement Platter Horizontal Scan Window Removal Unlatch the Platter List Lift Platter up by Handle Use finger recess the open Lift Handle Platter Horizontal Scan Window Installation When installing the platter it is important to ensure the platter is positioned properly Carefully align the platter points shown below with the matching points indicated on the unit base No hardware is required for platter installation wo Wao e Pr Figure 61 Platter Horizontal Scan Window Replacement See replacement parts on page 4 Daily Maintenance Smudges and dirt on the unit s window can interfere with the unit s performance If the horizontal or vertical output windows require cleaning use only a mild glass cleaner containing no ammonia When cleaning the window spray the cleaner onto a lint free non abrasive cleaning cloth then gently wipe the window clean If the unit s case requires cleaning use a mild cleaning agent that does not contain strong oxidizing chemicals Strong cleaning agents may discolor or damage the unit s exterior Routinely check and clean the base unit to ensure that no debris is interfering with the platter movement
5. 64 Troubleshooting The following guide is for reference purposes only Contact a customer service representative to preserve the limited warranty terms Symptom Possible Cause s Solution All Interfaces No LEDs beep or motor spin No power is being supplied to the scanner Check the transformer outlet and the power strip Make sure the power cable is plugged into the scanner No LEDs and no beep No power is being supplied to the scanner The host system cannot supply enough current to power the MS2400 series scanner Use the power supply included with the scanner During power up the unit beeps three times A non volatile RAM failure Contact a service representative if the unit will not hold the configuration During power up the unit razzes continuously There has been a diagnostic failure Contact a service representative if the unit will not function During power up the unit razzes once and the blue LED flashes A VLD failure Contact a service representative During power up the unit razzes twice and blue LED flash Scanner motor failure Contact a service representative There are multiple scans upon presentation of code The same symbol timeout is set to short Adjust same symbol timeout for a longer time The unit powers up but does not beep The beeper is disabled Enable the beeper No volume is selected
6. Decode Capability All Standard 1 D Bar Codes GS1 DataBar GS1 DataBar Expanded and GS1 DataBar Limited Bar Codes System Interfaces RS232 Aux RS232 RS485 and USB Print Contrast 35 Minimum Reflectance Difference No Characters Read Up to 80 data characters Maximum number will vary based on symbology and density Beeper Operation 7 Tones or No Beep 3 Volume Settings Indicators LED Blue Blue Flash Amber Laser ON Ready to Scan Scale at Zero Good Read Decoding Mechanical MS2420 LxWxH 399 mm 15 7 L 292 mm 11 5 W 130 mm 5 12 Tower Height MS2430 LxWxH 508 mm 20 0 L 292 mm 11 5 W 130 mm 5 12 Tower Height Depth Below Counter 100 mm 3 9 Weight with Platter MS2420 9 97 kg 22 lbs MS2430 10 8 kg 24 lbs Specifications are subject to change without notice Electrical Voltage Supply 4A 5V 1 5A O 12V Operating 11 9 Watts Power Standby 3 25 Watts Operating 1 7A 5 2V 0 2A O 12V Current Standby 0 6A O 5 2V 0 07A O 12V DC Transformers Class 5 2VDC O 3 8A 12VDC O 0 8A For Regulatory Compliance Information refer to pages 73 75 Scale Capacities Capacity kg unit 6 0 15 0 kg Ib unit 15 0 30 0 Ib Minimum Increments kg unit 0 002 0 005 kg Ib
7. Checkpoint Device EAS l nif Esg Figure 23 EAS Cable Connection Bottom of MS2420 MS2430 The following figure shows the location of the EAS deactivation area for the MS2420 MS2430 It is important to pass the entire tag through this area to deactivate the security tag EAS Deactivation Area Entire tag must pass through the EAS deactivation area Figure 24 EAS Deactivation Area 31 32 Scanner Operation Scan Zone A rn a S ThRb ECKER Sree dh ett o o SO E E E E e E E EEZ ZZ ZZZ Z Z RESSE SRL882S 2 288 Horizontal Window 140 mm 5 51 120 mm 4 72 100 mm 3 94 80 mm 3 15 60 mm 2 36 40 mm 1 57 20 mm 0 79 O mm 0 00 Figure 25 Checker Side 13 mil Sg ia ro E ZS Si E w oi e Sold RE e be oo o TC E E E E EE E e E E E E E E EZE E Z ESseaceseseseqs oN SSRSLSHRITLOSARAA 140 mm 5 51 120 mm 4 72 100 mm 3 94 80 mm 3 15 60 mm 2 36 40 mm 1 57 20 mm 0 79 O mm 0 00 Figure 26 Horizontal Left Right 13 mil Specifications are subject to change without notice Typical scan zones shown 33 Scan Zone Code Faces RL th Horizontal a Window ra a a ra Cm K a A DL SZ G amp 2
8. Select a volume No tone is selected Select a tone The unit powers up but does not scan and or beep The unit is trying to scan a particular symbology that is not enabled UPC EAN and Code 128 are enabled by default Verify that the type of bar code being read has been selected The unit has been configured for a character length lock or a minimum length and the bar code being scanned does not satisfy the configured criteria Verify that the bar code that is being scanned falls into the criteria Typical of Non UPC EAN codes The scanner defaults to a minimum of 4 character bar code 65 Symptom Possible Cause s Solution All Interfaces The unit scans a bar code but locks up after the first scan the blue LED stays on The scanner is configured to support some form of host handshaking but is not receiving the signal If the scanner is setup to support ACK NAK RTS CTS XON XOFF or D E verify that the host cable and host are supporting the handshaking properly The unit scans but the data transmitted to the host is incorrect The scanner s data format does not match the host system requirements Verify that the scanner s data format matches that required by the host Make sure that the scanner is connected to the proper host port Scanner beeps at some bar codes and NOT from others of the same bar code symbology The print qua
9. Plugging the scanner into the USB port of the host does not guarantee that scanned information will appear at the host A software driver and correct configuration setting are also required for proper communication to occur Steps 4 and 5 are for dual cable interfaces where the scale and the scanner connect to the host with their own separate communication cables Skip to step 6 for a single cable interface where the scale and scanner connect to the host with a single cable 4 Plug the dual interface cable PN 57 57000x N 3 to the 10 pin socket labeled Scale RS232 to Host on the bottom of the scanner 5 Connect the other end of the dual interface cable PN 57 57000x N 3 to the appropriate communication port on the host s scale device 6 Plug the optional remote scale display cable PN 46 00375 46 00376 or 46 00377 into the 10 pin socket labeled Scale to Display on the bottom of the scanner 7 Plug the external power supply PN 46 002xx into the 3 pin Molex socket labeled DC Power In on the bottom of the scanner Note Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible Using a switched AC outlet is recommended The switch should be located on the operator s side of the checkout counter in close proximity to the scanner to facilitate calibration and service of the unit 8 Connect AC power to th
10. When using one code configuring the scanner will beep three times the current selected tone followed by a short pause a high tone and a low tone This tells the user that the single configuration bar code has successfully configured the scanner Three Beeps on power up This is a failure indicator Refer to failure modes on page 39 37 Visual Indicators Blue LED is located near the bottom corner of the vertical output Blue LED window on the MS2420 MS2430 When the scanner is ON the flashing or constant illumination of the LED indicates the status of the MS2420 MS2430 and the current scan There is an additional amber LED next to the scale zero symbol on all MS2420 MS2430 models that include a scale see Figure 32 No Blue LED The blue LED will not be illuminated if the scanner is not receiving Scale Zero LED N power from the host or transformer It is also not illuminated when all lasers are turned off for any reason Figure 30 LED Steady Blue When all lasers are active the blue LED is illuminated The blue LED will remain illuminated until all lasers are deactivated Steady Blue and Single blue Flash When the scanner successfully reads a bar code the blue LED will flash and the scanner will beep once If the blue LED does not flash or the scanner does not beep once then the bar code has not been successfully read Steady Blue After a successful scan the scanner transmits the data
11. unit 0 005 0 01 Ib Maximum Static Weight kg unit 75 0 kg Ib unit 150 0 Ib Adjustments required Calibration only Environmental Operating Temperature 0 C to 40 C 32 F to 104 F IP Rating IP 55 Light Levels 4842 Lux 450 foot candles Storage Temperature 40 C to 60 C 40 F to 140 F Humidity 5 to 95 Relative Humidity Non Condensing Contaminants Sealed to resist airborne particulate contaminants Ventilation None Required Specifications are subject to change without notice Base Model Characteristics MS2420 MS2430 Scanner Mettler Toledo DIVA Scale Components Figure 6 Components MS2420 shown MS2420 MS2430 Scanner Mettler Toledo DIVA Scale Components Item No Description of Item in Figure 7 Scale Zero Button see page 47 Amber LED Scale Zero Indicator see page 47 Volume Tone Multi Function Button see page 44 Blue LED Indicators see page 38 Photocell Window Speaker Finger Recesses for Lifting Located Under Platter
12. 3 times 49 Scale Calibration Procedure Ibs or kg with Remote Display 1 Temporarily remove the platter and place it in a safe location Note It is the responsibility of the owner of the scale to confirm compliance with the relevant Weights and Measures statutes and regulations applicable in your area by checking with the appropriate government agency before placing a newly calibrated unit into service or removing any official seals 2 If this is a currently installed scanner Diva scale there will be either an adhesive label seal or wire sealed cover over the scale calibration button New installation units will only have a factory applied adhesive seal covering the scale calibration button installed e To remove the adhesive label seal peel off the label and discard To remove the wire seal cut the wire and discard Fully loosen the security screw and lift off the cover Place the security screw and cover in a safe location Honeywell SECURITY SEAL SEAL Adhesive Label Seal Stratos with Diva Scale Security Screw Wire Type Security Seal Calibration Button Cover Figure 42 Diva Scale security seals 3 Press the calibration button to access the Service Mode Cal then Conf will appear on the remote display 1 Insert 1 size Phillips screwdriver through the calibration button hole 2 Move the ba
13. 46 002xx into the 3 pin Molex socket labeled DC Power In on the bottom of the scanner Note Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible Using a switched AC outlet is recommended The switch should be located on the operators side of the checkout counter in close proximity to the scanner to facilitate calibration and service of the unit 8 Connect AC power to the transformer If the AC outlet is equipped with an on off switch turn the power on 22 Cable Installation Interface Specific RS232 9 Turn on the host system 10 Scan the Recall Defaults bar code Note The Recall Defaults bar code is located in the MetroSelect Configuration Guide under Need to Start Over PN 00 02407x 11 Configure the scanner to match the host system s RS232 parameters Note Refer to the MetroSelect Configuration Guide PN 00 02407x under Section G RS232 for enabling RS232 Mode scan the recall defaults bar code first Refer to the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x for scale dual cable and single cable configuration bar codes RS232 to Host Cable PN 57 57210x N 3 Scale RS232 to Host Cable Dual Cable Interface Only PN 57 57000x N 3 Optional Remote Scale Display Switched AC Outlet Power Supply PN 46 002xx Optional EA
14. C 4 Pin SDL All signals are referenced from the MS2420 MS2430 scanner Specifications are subject to change without notice 71 Cable Connector Configurations Aux Port Configuration Cable PN 57 57008x N 3 Pe No Connect e 4 Output from Scanner Input to Scanner 6 No Connect Ground 9 Pin D Type Connector RS232 LSO AUX Cable si EA PN 57 57099x 3 or PN 57 57099x 3 12 Functiont Signal Ground RS232 from Aux Secondary Scanner RS232 to Aux Secondary Scanner RTS from Aux Secondary Scanner CTS to Aux Secondary Scanner BOLT 10 Position Modular Plug 5VDC Transformer Direct 10 Shield Ground This configuration cable was designed to be used with the MS2420 MS2430 auxiliary connector only All signals are referenced from the MS2420 MS2430 scanner T All signals are referenced from the auxiliary secondary scanner Specifications are subject to change without notice 72 Regulatory Compliance Safety ITE Equipment IEC 60950 1 EN 60950 1 CLASS 1 LASER PRODUCT APPAREIL ALASER DE CLASSE 1 Laser LASER KLASSE 1 PRODUKT Laser Class 1 IEC 60825 1 1993 A1 A2 FASER CASEI PRODUCTO EN 60825 1 1994 A1 A2 A Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure Under no circumstances should the customer attempt to service the laser scanner Never at
15. Display Switched AC Outlet A Power Supply PN 46 002xx Optional EAS Cable E g Connector area located on the bottom of the scanner xx Specifies international connection See the Base Kit Components and Optional Accessories section of this guide for a complete listing A See power source caution statement on page 13 of this manual Figure 21 RS485 Cable Installation Schematic 28 Cable Installation Secondary Honeywell Scanner The following steps describe how to properly install the cables between a secondary Honeywell scanner and the MS2420 MS2430 The MS2420 MS2430 and the secondary scanner must then be configured to communicate properly Cable installation alone does not guarantee that the MS2420 MS2430 will communicate properly with the host system and secondary scanner Note Contact a customer service representative before connecting another manufacturer s scanner to the MS2420 MS2430 as a secondary scanner Configuration bar codes are located in the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x under Scanner Configuration Bar Codes Auxiliary Port Quick Start for a Secondary Honeywell Scanner 1 Refer to pages 22 27 for the type of interface RS232 RS485 etc required for your application Follow the cable installation steps under the appropriate interface before continuing Once the communication and power cables have been in
16. MS24xx to be at the lowest sensitivity close only for the wake up photo transistor 3 2 21230 MS2400 Series Bar Code Scanner Default Setting 36 Audible Indicators When in operation the MS2420 MS2430 provides audible feedback that indicates the status of the unit and the current scan Eight settings are available for the tone of the beep normal six alternate tones and no tone plus three volume settings To change the tone or volume refer to the Changing the Beeper Tone amp Volume section of this manual One Beep When the scanner first receives power the blue LED will flash then the blue LED will stay on and the scanner will beep once The scanner is now ready to scan When the scanner successfully reads a bar code the blue LED will flash and the scanner beeps once if configured to do so If the scanner does not beep once and the blue light does not flash then the bar code has not been successfully read Razzberry Tone This is a failure indicator Refer to failure modes on page 39 Three Beeps during operation When placing the scanner in configuration mode the blue LED will flash while the scanner simultaneously beeps three times The blue LED will continue to flash until the unit exits configuration mode Upon exiting configuration mode the scanner will beep three times and the blue LED will stop flashing When configured three beeps can also indicate a communications timeout during normal scanning mode
17. Replaceable Stainless Steel Platter with Diamonex or Sapphire Horizontal Window Laser Aperture Flow Direction Indicator Sealed Calibration Switch Button Cover Located Under Platter On a fully installed unit the calibration switch cover should be sealed with a lead wire or paper seal This seal indicates the appropriate Federal State and Local Weights and Measures authorities have calibrated the scale See the Scale Operation Calibration section of this guide for further information 11 Produce Weigh Flip Up Bar 12 Leveling Bubble for Scale Arms 13 Diagnostic Indicator Display see page 40 for Error Codes 14 Interface Aux Scanner and EAS Connectors see page 12 15 Power and Scale Connectors see page 12 16 Leveling Feet Note Scanner Diva Scale label information can be found on page 13 10 MS2420 MS2430 Scanner Mettler Toledo DIVA Scale MS2420 Dimensions 9 53 mm 375 130 07 mm 5 121 100 00 mm 3 937 19 81 mm 398 80 mm 292 10 mm 780 15 701 11 500 Figure 7 MS2420 Dimensions MS2430 Dimensions 9 53 mm 375 130 07 mm 42 8
18. SS da BONN OG SO SS S Z Z Z o ST e E E E E e EE EES ee e ZE Z Z SE e SN SSC OG ZG San 140 mm 5 51 120 mm 4 72 100 mm 3 94 80 mm 3 15 60 mm 2 36 L L L L LA 40 mm 1 57 KEE A 0 mm 0 00 SE 7 Code Faces the Vertical Window ra a A A Thr Saba A HES SZ es S 0 Td d wett o o gie e ees ee Z io Ver rene EEE e E E E SEZ ZE EZ Z E E AN e 140 mm 5 51 120 mm 4 72 1 100 mm 3 94 80 mm 3 15 60 mm 2 36 40 mm 1 57 20 mm 0 79 0 mm 0 00 Horizontal Window L L L 1 Figure 28 Vertical Direct 13 mil Specifications are subject to change without notice Typical scan zones shown 34 Wake Activation Area Photocell LED Output The MS2420 MS2430 scanner s default power save mode is Dual Action Power Save Mode 2 see page 43 This power save mode turns the laser OFF after a configured period of non use then turns the motor OFF after thirty minute intervals Any movement detected by the photocell in the activation area shown below in grey will cause the scanner to exit the power save mode The motor will restart automatically and the laser will turn back on preparing the scanner for bar code recognition decoding and transmission 10 24 580 mm 22 83 600 mm 23 62 620 mm 24 41 0 mm 0 00 20 mm 0 79 40 mm 1 57 60
19. Wake Activation Area Photocell LED Output 35 Changing the Wake Area Sensitivity Level eee eee 36 Audible Indicators zn en en een 37 NISUAKINAICAIORS Eee een lalla 38 Failure leegen it Makes 39 Diagnostic Indicator Display Error Codes u une leeren 40 Power Save Modesto EE 43 Beeper Options and Button FUNGHONS riad aaa 44 Beeper Tone and We neu e EE 44 The Multi Function Button tai d 44 SU o 45 PowerUp Test Mode a 0 IS ae eee 45 Configuratio Mode zen areas Re ie 45 Scale Operation SE ZERO eee 47 CMI e ss este ee lai eil E 48 Tools Required EE 48 Scale Calibration MENOS ct o 48 Priming the Scale for Calibration IDS amp Kg 2 me Heer 49 Scale Calibration Procedure lbs 8 kg with Remote Display 50 Bar Code Calibration Procedure without Remote Display 53 Calibration eric ATOM aurelio ere iosa 58 tele ET A 58 elle ele Tute HT 59 Security Seal Ta zT ie ca id it 60 Pressure Sensitive Security Gezai 60 Wire Security Seal Conversion Kit 46 00359 ii 61 Maintenance Horizontal Scan Window Replacement sese eee eee eee 63 Daily Maintenance elba ae A alia 64 Troubleshooting Troubleshooting Symptom Solution Chart ii 65 Scanner and Cable Terminations Scanner Pinout Connections tras dit 69 Cable Gonneelor G nligurations u re asia 71 Regulatory Compliance O 73 ENG tia ties 74 Weights MESS ati tacts ala osi Lo le il 75 Ei BETA L 77 A H 79 O A OO 81 CUSTOM Er e la E a E 83
20. bar codes are located in the MetroSelect Configuration Guide PN 00 02407x and the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x 1 Turn off the host system 2 Plug the 10 pin RJ45 end of the RS232 interface cable PN 57 57210x N 3 into the 10 pin socket labeled Scanner Host RS232 on the bottom of the scanner Refer to the figure on page 23 3 Connect the other end of the RS232 cable to the proper communication port on the host device Stop Before continuing verify that the RS232 interface cable is connected to the appropriate interface socket on the scanner An incorrect cable connection can cause communication problems or potential damage to the scanner and or terminal Steps 4 and 5 are for dual cable interfaces where the scale and the scanner connect to the host with their own separate communication cables Skip to step 6 for a single cable interface where the scale and scanner connect to the host with a single cable 4 Plug the dual interface cable PN 57 57000x N 3 into the 10 pin socket labeled Scale RS232 to Host on the bottom of the scanner 5 Connect the other end of the dual interface cable PN 57 57000x N 3 to the appropriate communication port on the host s scale device 6 Plug the optional remote scale display cable PN 46 00375 46 00376 or 46 00377 into the 10 pin socket labeled Scale to Display on the bottom of the scanner 7 Plug the external power supply PN
21. does not communicate properly to the host The com port at the host is not working or is not configured properly The cable is not connected to the proper com port The com port is not operating properly Check to make sure that the baud rate and parity of the scanner and the communication port match and the program is looking for RS232 data The host is receiving data but the data does not look correct The scanner and host may not be configured for the same interface Check that the scanner and the host are configured for the same interface Characters are being dropped The intercharacter delay needs to be added to the transmitted output Add some intercharacter delay to the transmitted output by using the MetroSelect Configuration Guide PN 00 02407x Aux Port Operation With Any Interface The secondary scanner is not functioning Refer to the user s guide provided with the secondary scanner The secondary scanner powers up but data is not relayed to the host The secondary scanner cable may not be connected to the proper port on the MS2420 MS2430 Ensure that the secondary scanner is connected to the MS2420 MS2430 com port marked Aux port The auxiliary com port may not be operating properly The MS2400 series must be configured to enable the auxiliary port The auxiliary input port s data format must match the main output format of the s
22. e Powered Aux Port Connect hand held scanner for large or bulky items e Integrated Scale Factory integrated Mettler Toledo Diva scale e Loud Speaker 3 volume 7 tone settings can be heard in all environments e Easy Configuration Windows based utility or simple bar code setup e Fully Automatic No touch wake up from power save modes e EAS Deactivation Electronic Article Surveillance EAS equipped EAS cable is an optional purchase e Field Replaceable Vertical Window Quickly remove vertical window for cleaning or replacement e StratosSCOPE Visual diagnostic indicator for easy to read feedback on scanner condition e StratosSWAP Modular optics engine technology small pre aligned field replaceable modules e StratosSCHOOL Operator training software Base Kit Components Part Description MS24x0 105Kz Scanner Diva Scale 2 MS2420 399 mm 15 7 3 MS2430 508 mm 20 0 D Diamonex Horizontal Window S Sapphire Horizontal Window 00 02407 MetroSelect Configuration Guide 00 02272 MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum 00 05310 MS2420 MS2430 Scanner Diva Scale Installation and User s Guide Guides also available for download at www honeywellaidc com Other items may be ordered for the specific protocol being used To order additional items contact the dealer distributor or call the custo
23. examples of the types of tests performed at power up 1 Memory tests Hardware setup tests Motor tests 2 3 4 Laser tests 5 Configuration tests 6 Interface tests 7 Scale tests These tests are also performed on a periodic basis with the operator alerted to any failures Configuration Mode All MS2420 MS2430 series scanners have been configured at the factory with a set of default communication protocols Since many host systems have unique formats and protocol requirements a wide range of configurable features that may be selected with the use of the MetroSelect Configuration Guide PN 00 02407x the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x and MetroSet 45 46 Scale Zeroing After the unit has been officially calibrated see page 48 the scale can be re zeroed by pressing the scale Scale Operation zeroing button either on the unit or on the remote display stand When the scale is at zero the amber LED will be illuminated Amber LED ON Amber LED OFF Figure 37 The scale zero indicator wat vy METTLER TOLEDO 4 Line Remote Display Scale ZERO Button Single Line Remote Display Scale ZERO Button ant oy METTLER TOLEDO Figure 38 The scale zero button on the optional remote display 47 Calibration The scanner D
24. mm 2 36 100 mm 120 mm 140 mm 160 mm 180 mm 200 mm 220 mm 240 mm 260 mm 140 mm 5 51 120 mm 4 72 100 mm 3 94 80 mm 3 15 60 mm 2 36 40 mm 1 57 20 mm 0 79 O mm 0 00 Figure 29 Wake Activation Area Perpendicular to Package Flow Default Range Photocell LED Output t Refer to the MetroSelect Configuration Guide PN 00 02407 for additional information on configurable power save modes Specifications are subject to change without notice 35 Wake Activation Area Sensitivity Photocell LED Output Range Changing the Wake Area Sensitivity Level Photocell LED Range Adjust The MS2400 Series bar code scanner wake area sensitivity level can be set to the end users preference by scanning one of the Photocell Sensitivity adjustment bar codes below Max Photocell Sensitivity This feature enables the MS24xx to be at Max sensitivity or far sensing for the wake up photo transistor 3221200 This is the default setting Medium Photocell Sensitivity This feature enables the MS24xx to be at a medium 1 sensitivity or medium sensing for the wake up photo transistor e A DA 0 Low Photocell Sensitivity This feature enables the MS24xx to be at a low sensitivity or low sensing for the wake up photo transistor 3221220 Min Photocell Sensitivity This feature enables the
25. 1 Platter Removed e 55771 Pl y a LB Y A Leveling e l Bubble 250 mm 9 84 L 65 5 mm 2 58 9 279 mm 10 98 Leveling feet are adjusted by tightening or loosening the four flat head screws shown Detail C Figure 16 MS2420 Mounting Diagram Specifications are subject to change without notice 19 MS2430 Mounting Diagram Two Point Support 294 1mm 1 59mm 981mm 511 18 mm 1 59 mm oe rn 11 5787 0 0625 Mora lt 7 T20 125 0 0628 N 1 5 gt 39 0 mm 62 1 mm PS 1 54 2 45 A 19 05mm e B 19 05 mm 0 75 0 75 9 525 mm 12 017 mm 0 38 0 47 6 er be Ta aet Ka s A Ga en I A Keep connector 102 0 mm areas free from 4 01 obstructions B B ASS B A A Platter Not Shown Platter Not Shown Additional structural support may be required for thin countertops or two L brackets may be used instead of a routed edge see example below 9 5 mm 39 0 mm 62 1 mm 9 5 mm 375 1 54 Max 45 375 Cutout walls must not Kee EIS 245 Max BS contact the platter A da Example of L Bracket Support Example of L Bracket Support Max Length of 286 mm 11 2
26. 12 6762 2560 E mail aptechsupport honeywell com Japan Telephone 81 3 6730 7344 Fax 81 3 6730 7222 E mail aptechsupport honeywell com Online Technical Assistance You can also access technical assistance online at www honeywellaidc com 83 Product Service and Repair Honeywell International Inc provides service for all its products through service centers throughout the world To obtain warranty or non warranty service contact the appropriate location below to obtain a Return Material Authorization number RMA before returning the product North America Telephone 800 782 4263 E mail hsmnaservice honeywell com Latin America Telephone 803 835 8000 Telephone 800 782 4263 Fax 239 263 9689 E mail laservice honeywell com Brazil Telephone 55 21 3535 9100 Fax 55 21 3535 9105 E mail brservice honeywell com Mexico Telephone 01 800 HONEYWELL 01 800 466 3993 Fax 52 55 5531 3672 E mail mxservice honeywell com Europe Middle East and Africa Telephone 31 0 40 2901 633 Fax 31 0 40 2901 631 E mail euroservice honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail apservice honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 E mail apservice honeywell com China Telephone 86 800 828 2803 Fax 86 512 6762 2560 E mail apservice honeywell com Japan Telephone 81 3 6730 7344 Fax 81 3 6730 7222 E mail apservi
27. 2V CAUTION SECURITY SEAL O Laser ight when opened CE See User s Guide for patent coverage DO NOT STARE INTO BEAM Mettler Toledo Changzhou Scale amp System Ltd GR Changzhou Made in China MERE com MODEL DIVA IIH HHI DIVA MXXX Max 30 Ib 15 kg S N 12345678XX Min 0 2 Ib 100 g ee Di i A TN n A m e 0 01 Ib 5g DIVA MXXX iva scale shipped with remote display m Ltd n China 06 E monet ova Lo mp RK OO 0 O 0I AO O OO OO O UR O O IRA X www mt com S N 12345678XX A 0008808081080 0000 HHIHH H TAVA AO Diva scale aa shipped without e 2 58 remote display TC6942 Mettler Toledo Changzhou Scale amp Syste Made i Caution To maintain compliance with applicable standards all circuits connected to the imager must A meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 the power source should meet applicable performance requirements for a limited power source 13 14 Installation Quick Installation Outline The following is a quick preview of the steps required for first time installations Each item is discussed in detail later in this section e Determine clearance ventilation and service access requirements e Determine checkout counter layout taking into account package flow cable routing and power requirements e Choose t
28. 5 Max Length of 286 mm 11 25 Figure 17 MS2430 Mounting Diagram Two Point Support Specifications are subject to change without notice 20 MS2430 Mounting Diagram Three Point Support 511 18 mm 294 1 mm 1 59 mm 11 5787 0 0625 Support Brackets 20 125 0 0625 1 59 mm 38 1 mm 1 5 62 1 mm Pai 19 05 mm 0 75 9 525 mm 0 38 L MI 0 375 Platter Not Shown Cutout walls must not contact the platter Example of L Bracket Support Max Length of 286 mm 11 25 A A A A Platter Not Shown 295 45 mm 11 6318 62i mm B E B 2 45 9 5 mm t 102 0 mm 4 01 Keep connector areas free from obstructions Additional structural support may be required for thin countertops An L bracket may be used instead of a routed edge see example at left Figure 18 MS2430 Mounting Diagram Three Point Support Specifications are subject to change without notice 21 Cable Installation Interface Specific RS232 The following steps describe how to properly install the cables for an RS232 application The scanner Diva scale must then be configured to match the host s RS232 parameters Cable installation alone does not guarantee that the scanner will communicate properly with the host system Note Configuration
29. 63 mm 5 121 1 6875 i ib 100 00 mm f A 3 937 yl Si 406 4 mm PA 16 0 i 60 325 mm 508 00 mm al 292 10 mm 2 375 20 0 11 500 Figure 8 MS2430 Dimensions Specifications are subject to change without notice MS2420 MS2430 Scanner Mettler Toledo DIVA Scale Connector Panel S Host USB Scale RS232 to Host canner HOS Scale to Display Aux RS232 In spanner Mosi DC Power RS232 IBM 46xx Scale Data in Scale Display Data in Figure 9 MS2420 MS2430 Connector Panel 12 MS2420 MS2430 Scanner Diva Scale Caution and Serial Number Labels Figure 10 MS2420 MS2430 Label Locations Top and Examples Bottom EAS In Dc Scale Scale Power In RS232 to Host RS485 to Display Scale Scale Display Aux Scanner Host Scanner Host Data In Data In RS232 In USB RS232 46xx This product complies with 21 CFR 1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated July 26 2001 jes Co L on Warranty void if case C ai CESA Class Made in Suzhou China March 2011 C X Was Honeywell Model MS2420 105KD 232 46XX USB LISTED ma 9448 LTE Stratos Barcode Scanner S E AL OX 11 14 0001 5V 1
30. 7 40 42 51 70 E ENS dee 10 31 69 error COS EEN 40 41 42 F failure error COodes i a n ar 40 42 ele ira a 37 39 finger TECOS Siia aa e a a a aS 6 full service access mode 51 TUNCHON eai 65 69 72 G diodi 69 72 H Most entre 38 45 65 68 I lie ee 7 audible sese 37 44 45 65 68 CAA A eo 40 42 lte oiircirinin nni En EEEE ANNEANNE 40 42 Cl le 39 40 42 VISUAL ci did 10 37 38 45 65 66 Mtera E aia 7 13 e 22 23 69 71 SE On o Ae 27 28 69 71 USD 24 26 69 71 L labels 13 laser aperture nenn 10 ED see indicators ls laie ee nalen 7 M MAINTENANCE eee eee e ee e e 40 64 Malaisia 2 17 37 wiele li 43 DORSCH eege eegene dee 15 Multi function LL see button N NOTICES esse 74 75 O 0 01 gt Hs T 74 75 OUtPUt WIN COW tesina 40 64 P apa AA rara 35 platter 5 6 10 15 17 49 50 51 53 59 60 ss 66 67 POWEr 2 7 15 16 22 28 65 69 70 CAUTION statement e e eee ee e 13 81 Power SAVE 43 44 tere 45 R razzberry longer 37 39 regulatory compliance 72 75 remote display sse eee eee 3 4 51 59 rai 39 40 41 77 AMA se eege eege 77 E 23 O 28 Ss safety urea eee 74 75 SCAG Ss fins tiie ana nennen denne a ee nei 10 15 70 scan patte A 2 0dEedEEKREEENKEEEEAENEEEEEE NEEN EEded EEN 7 scan Speed A e aaa aE a 7 SCAaN ZONE innen rennen OT Yad 33 34 scanner BINGUIS S Sekte 69 72 iia riad
31. Honeywell MS2420 MS2430 Bar Code Scamner Diva Scale Installation and User s Guide Disclaimer Honeywell International Inc HII reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult HII to determine whether any such changes have been made The information in this publication does not represent a commitment on the part of HIl HII shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the furnishing performance or use of this manual This document contains propriety information that is protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII O 2006 2011 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks Metrologic MetroSelect MetroSet2 StratosSCAN StratosSPHERE StratosSYNC StratosSCOPE StratosSWAP and StratosSCHOOL are trademarks or registered trademarks of Metrologic Instruments Inc or Honeywell International Inc Microsoft Windows and Windows 95 are trademarks or registered trademarks of Microsoft Corporation IBM is a trademark of International Business Machines Corporation Other product names mentioned in this manual may be trademark
32. S Cable E 6 Connector area located on the bottom of the scanner xx Specifies international connection See the Base Kit Components and Optional Accessories section of this guide for a complete listing DM See power source caution statement on page 13 of this manual Figure 19 RS232 Interface Cable Installation Schematic 23 Cable Installation Interface Specific Full Speed USB The following steps describe how to properly install the cables for a Full Speed USB application The scanner Diva scale must then be configured to match the host s USB parameters Cable installation alone does not guarantee that the scanner will communicate properly with the host system Note Configuration bar codes are located in the MetroSelect Configuration Guide PN 00 02407x and the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x 1 Turn off the host system 2 Plug the 10 pin RJ45 end of the USB interface cable PN 57 57201x N 3 or 57 57227x N 3 into the 10 pin socket labeled Scanner Host USB on the bottom of the scanner Refer to the figure on page 26 3 Connect the other end of the USB interface cable to the appropriate USB port on the host device Stop Before continuing verify that the USB interface cable is connected to the appropriate socket on the scanner An incorrect cable connection can cause communication problems or potential damage to the scanner and or terminal Note
33. Steuerungen Einstellungen oder Verfahren kann eine gefahrliche Laserstrahlung hervorrufen Der Kunde sollte unter keinen Umstanden versuchen den Laser Scanner selbst zu warten Sehen Sie niemals in den Laserstrahl selbst wenn Sie glauben da der Scanner nicht aktiv ist Offnen Sie niemals den Scanner um in das Ger t hineinzusehen A Attenzione L utilizzo di sistemi di controllo di regolazioni o di procedimenti diversi da quelli descritti nel presente Manuale pu provocare delle esposizioni a raggi laser rischiose Il cliente non deve assolutamente tentare di riparare egli stesso lo scanner laser Non guardate mai il raggio laser anche se credete che lo scanner non sia attivo Non aprite mai lo scanner per guardare dentro l apparecchio Facendolo potete esporVi ad una esposizione laser rischiosa L uso di apparecchi ottici equipaggiati con raggi laser aumenta il rischio di danni alla vista 73 EMC Emissions FCC Part 15 ICES 003 CISPR 22 EN 55022 Immunity CISPR 24 EN 55024 Note Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Class A Devices The following is applicable when the scanner cable is greater in length than 3 meters 9 8 feet when fully extended Les instructions ci dessous s appliquent aux cabl
34. Technical ASSISTANCE isso a 83 Product SOMICS and At td ear 84 Introduction Manual Scope This guide provides information on the installation setup and operation of Honeywell s MS2420 and MS2430 scanner Diva scale unit It is designed to be used in conjunction with MetroSelect Configuration Guide PN 00 02407x and the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x Product manuals are also available for download in Adobe Acrobat file format at www honeywellaidc com Product Overview MS2420 and MS2430 scanner is designed to meet the demanding needs of high volume supermarket and point of sale applications With advanced features like 5 sided 360 scanning 5400 scans per second a comprehensive scan zone and advanced decoding software this high performance series of in counter scanner Diva scale products guarantees fast customer checkouts with minimal operator fatigue and stress The MS2420 and MS2430 scanner is equipped with a multitude of standard features including s StratosSCAN 5 sided 360 scanning that minimizes product orientation s StratosSPHERE Decoding software that reads poor quality and damaged bar codes e StratosSYNC Horizontal and vertical scanning zones operate independently from one another e GS1 DataBar Decoding Decodes GS1 DataBar GS1 DataBar Limited and GS1 DataBar Expanded symbologies s Flash ROM Upgrade latest software enhancements on site
35. a 2 50 53 60 secondary scanner eee eee 29 30 EE 22 28 SEVICE T 77 shipping foam sss seer eee a 18 ee 50 53 60 T Onda 45 48 62 el E 37 44 see button transformer see power U unit Of meaeure n 58 59 V ventilada 15 MS ilaele 38 voltage T 2 22 28 70 VOM ia 44 see button w warranty A RL PER ARFRSRSCTERTELFOCTERRE 65 77 WEIGM O 7 10 49 58 59 weights and measure 48 62 75 Ts Tale TTT 5 6 10 16 64 Z ZEIO sani 47 48 51 59 see button 82 Customer Support Technical Assistance If you need assistance installing or troubleshooting your device please call your distributor or the nearest technical support office North America Canada Telephone 800 782 4263 E mail hsmnasupport honeywell com Latin America Telephone 803 835 8000 Telephone 800 782 4263 E mail hsmlasupport honeywell com Brazil Telephone 55 21 3535 9100 Fax 55 21 3535 9105 E mail brsuporte honeywell com Mexico Telephone 01 800 HONEYWELL 01 800 466 3993 E mail soporte hsmOhoneywell com Europe Middle East and Africa Telephone 31 0 40 7999 393 Fax 31 0 40 2425 672 E mail hsmeurosupport honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail aptechsupport honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 E mail aptechsupport honeywell com China Telephone 86 800 828 2803 Fax 86 5
36. ce honeywell com Online Product Service and Repair Assistance You can also access product service and repair assistance online at www honeywellaidc com 84 Honeywell Scanning amp Mobility 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com i OOO Be 4 11
37. e equipment and be easily accessible 5 Configure the MS2420 MS2430 and the secondary scanner The auxiliary input port s data format must match the main output format of the secondary scanner Note Refer to the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x under Scanner Configuration Bar Codes Auxiliary Port Quick Start for a Secondary Honeywell Scanner 29 Cable Installation Secondary Honeywell Scanner PN 57 57099x 3 or PN 57 57099x 3 12 ani lt d Optional Secondary Scanner Additional power supply is scanner dependent and may not be required t sn t See Aux power notes on page 29 ZN see power source caution statement on page 13 of this manual Figure 22 Secondary Scanner Cable Installation Schematic 30 EAS Deactivation SW1 and SW2 are the switch banks inside the Checkpoint Device that set the deactivation range The following is a list of Checkpoint recommended switch bank settings Base Model Checkpoint Recommended Switch Bank Settings MS2420 SW1 8 SW2 switches 1 and 6 set to ON MS2430 SW1 8 SW2 switches 1 and 6 set to ON All MS2420 MS2430 models have a connector labeled EAS In on the bottom of the unit An optional EAS cable PN 52 52511 or 52 52556 is available for purchase for connection between the Checkpoint Device and the MS2420 MS2430 es PN 52 52511 or 52 52556 EAS Cable to
38. e free from defects in materials and workmanship and to conform to HIl s published specifications applicable to the products purchased at the time of shipment This warranty does not cover any HII product which is i improperly installed or used ii damaged by accident or negligence including failure to follow the proper maintenance service and cleaning schedule or iii damaged as a result of A modification or alteration by the purchaser or other party B excessive voltage or current supplied to or drawn from the interface connections C static electricity or electro static discharge D operation under conditions beyond the specified operating parameters or E repair or service of the product by anyone other than HII or its authorized representatives This warranty shall extend from the time of shipment for the duration published by HII for the product at the time of purchase Warranty Period Any defective product must be returned at purchaser s expense during the Warranty Period to HII factory or authorized service center for inspection No product will be accepted by HII without a Return Materials Authorization which may be obtained by contacting HII In the event that the product is returned to HII or its authorized service center within the Warranty Period and HII determines to its satisfaction that the product is defective due to defects in materials or workmanship HII at its sole option will either repair or replace the pr
39. e horizontal scanning subsystem denotes a failure The scanner will try three times to correct the laser operation If the laser error persists and the left horizontal laser 3 is also in error the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators 22 LASER 3 LEFT HORIZONTAL ERROR The left laser in the horizontal scanning subsystem 93 denotes a failure The scanner will try three times to correct the laser operation If the laser error persists and the right horizontal laser 2 is also in error the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators LASER 1 VERTICAL HIGH CURRENT WARNING The laser in the vertical scanning 24 subsystem is drawing excessive current This could be a warning for a future total failure Have the unit checked at an authorized service center when convenient LASER 2 RIGHT HORIZONTAL HIGH CURRENT WARNING The laser in the vertical 25 scanning subsystem is drawing excessive current This could be a warning for a future total failure Have the unit checked at an authorized service center when convenient 41 Diagnostic Indicator Display Code LASER 3 LEFT HORIZONTAL HIGH CURRENT WARNING The laser in the vertical scanning subsystem is drawing excessive current This could be a warning for a future total failure Have the unit checked at an authorized serv
40. e host 09 or just not able to respond This error may appear when the scanner is configured for USB or RS485 interface applications or during an attempt to update the interface software through the flash utility The unit should be repaired at an authorized service center SWITCH ERROR The switch used for volume selection or sleep mode is detected in error 11 always closed The condition is self correcting if possible If the error persists return the unit for repair at an authorized service center The scanning operation can continue with this error active 12 Reserved SCALE ERROR The scanner does not communicate with the scale Make sure there is nothing 13 plugged into the Scale RS232 to Host port If there is disconnect the cable it may be causing the communication error If there is still no communication between the scanner and scale return the unit to authorized service center for repair SCALE RETURN TO ZERO ERROR The scale did not return to zero between scale weight requests if the zero checking function is enabled The scale will need to be re zeroed LASER 1 VERTICAL ERROR The laser in the vertical scanning subsystem denotes a failure DI The scanner will try three times to correct the laser operation If the laser error persists the vertical scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators LASER 2 RIGHT HORIZONTAL ERROR The right laser in th
41. e manufacturer may result in damage not covered by this warranty This includes but is not limited to cables power supplies cradles and docking stations HII extends these warranties only to the first end users of the products These warranties are non transferable The duration of the limited warranty for the MS2420 MS2430 is two 2 year s The accessories have a 90 day limited warranty from the date of manufacture 77 78 Patents For patent information please refer to www honeywellaidc com patents 79 80 A A Eege see power amber LED uva aida see indicators Ann A 40 le le A see indicators AUX vada 10 67 69 B ne see indicators DU LED unan a see indicators button eege Ju EE 49 51 RUNS TOY OREA o ee een 47 51 Multi function eee 10 44 Scale ZOO aiii is 10 47 A een 10 44 Volume eee eee 10 44 C Calida tons 15 16 65 66 67 communication 2 17 22 28 Seege Eden 2 31 ll 69 72 OWES 2 calibration a 15 16 51 mode sese 51 lesa 48 62 CAUTION aiii 5 6 13 18 22 28 73 Checkout counter 15 16 ClASS nenne 74 75 Compltance 22 28 50 53 77 1610 101 ele ITT 10 CONNECTION unless 69 72 connector panel csrl 12 GUEN near 37 38 65 70 cUStOMEr SErvice aaa 2 77 D e UL O see power A 45 depth of Nell 7 33 34 CIMENSIONS iieis 11 15 depla y 3 4 1
42. e transformer If the AC outlet is equipped with an on off switch turn the power on 24 Cable Installation Interface Specific Full Speed USB 9 Turn on the host system 10 Configure the scanner to match the host system s USB parameters For Single Cable Applications The IBM OEM Full Speed USB English and Metric bar codes are located in the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x under Scanner Configuration Bar Codes Single Cable Protocols for POS Compatibility IBM OEM Full Speed USB For Dual Cable Applications The IBM OEM Full Speed USB Communication Defaults bar code is located in the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x under Scanner Configuration Bar Codes Dual Cable Scanner Configuration Bar Codes IBM OEM Full Speed USB Communication Defaults and IBM OEM Full Speed USB Protocols For USB Serial Emulation Mode or Keyboard Emulation Mode Only These features can only be used for Dual Cable Applications 11 Configure the scanner for USB Serial Emulation Mode or USB Keyboard Emulation Mode by scanning the appropriate configuration bar codes in the USB section of the MetroSelect Configuration Guide PN 00 02407x under Low Speed USB Any low speed USB warnings may be disregarded when utilizing these codes for a Full Soeed USB scanner Note These features can only be used for Dual Cable Applications The IBM OEM Full Speed USB Communica
43. econdary scanner Refer to the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x under Scanner Configuration Bar Codes Auxiliary Port Quick Start for a Secondary Honeywell Scanner 67 68 Scanner Pinout Connections Scanner and Cable Terminations The MS2420 MS2430 scanner terminates to 10 pin modular jacks located on the bottom of the unit The serial number label indicates the model number and interface of the scanner EAS DC Power Pin Function Function 1 EAS In No Connect 2 EAS Out Earth Ground No Connect 5 2VDC Ground 12VDC Scanner Host USB Aux RS232 In Scanner Host Pro RS232 IBM 46xx 2 o 688 La Geh O Ol lala S Figure 62 Connector Layout Scanner to Host RS485 Function Signal Ground Reserved for RS232 Interface Reserved for RS232 Interface Reserved for RS232 Interface Reserved for RS232 Interface Reserved for RS232 Interface and EAS No Connect Reserved for RS232 Interface and EAS IBM B IBM A _ o _ o Scanner to Host RS232 Function Ground RS232 Transmit RS232 Receive RS232 RTS Output RS232 CTS Input RS232 DTR Input EAS GPIO IN No Connect DSR EAS GPIO OUT Reserved for RS485 Interface Reserved for RS485 Interface Scamner to Host USB Functio
44. ed including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Notice This Class B digital apparatus complies with Canadian ICES 003 Remarque Cet appareil num rique de classe B est conforme a la norme canadienne NMB 003 Weights amp Measures Directive 90 384 EEC OIML R76 75 76 Limited Warranty Honeywell International Inc HII warrants its products and optional accessories to b
45. es de scanner d passant 3 m tres 9 8 pieds de long en extension maximale Folgendes trifft zu wenn das Scannerkabel langer als 3 Meter ist This equipment has been tested and found to comply with limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Any unauthorized changes or modifications to this equipment could void the user s authority to operate this device This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice This Class A digital apparatus complies with Canadian ICES 003 Remarque Cet appareil num rique de classe A est conforme a la norme canadienne NMB 003 European Standard Warning This is a class A product In a domestic environment this product may cause radio i
46. ests verify if the scale s Calibration is accurate For Kilograms see instructions starting on page 59 Note The following tests are based on a 2 digit accuracy setting for pounds e Increasing Load Test e Shift Test e Decreasing Load Test e Return to Zero Test Increasing Load Test 1 Ensure there is no load on the scale platter and verify the remote display reads 0 00 Ibs 2 Place a 5 00 Ib weight on the center of the scale platter and verify the display reads 5 00 Ibs 3 Place an additional 5 00 Ib weight on the center of the scale platter and verify the remote display reads between 9 99 and 10 01 Ibs 4 Place an additional 10 00 lb weight on the center of the scale platter and verify the remote display reads between 19 99 and 20 01 Ibs 5 Place an additional 10 00 Ib weight on the center of the scale platter and verify the remote display reads between 29 99 and 30 01 Ibs 6 Remove all the weight from the scale platter and verify the display reads 0 00 Ibs Shift Test 1 Ensure there is no load on the scale platter and verify the remote display reads 0 00 lbs 2 Place a 15 00 Ib weight on the scale platter in the center of zone A see diagram and verify the remote display reads between 14 99 and 15 01 Ibs d Ki E 3 Remove the 15 00 Ib weight and verify the display reads 0 00 lbs Repeat steps 2 and 3 for each of the remaining zones B C and D 5 Verify that the remote display reads 0 00 lbs
47. et labeled DC Power In on the bottom of the scanner Note Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible Using a switched AC outlet is recommended The switch should be located on the operator s side of the checkout counter in close proximity to the scanner to facilitate calibration and service of the unit 8 Connect AC power to the transformer If the AC outlet is equipped with an on off switch turn the power on 27 Cable Installation Interface Specific RS485 9 Turn on the host system 10 Configure the scanner to match the host system s RS485 parameters For Single Cable Applications The IBM 3rd Generation 46xx English and Metric bar codes are located in the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x under Scanner Configuration Bar Codes Single Cable Protocols for POS Compatibility IBM 3rd Generation 46xx For Dual Cable Applications The IBM 3rd Generation 46xx and IBM OEM Full Speed USB bar code is located in the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x under Scanner Configuration Bar Codes Dual Cable Scanner Configuration Bar Codes IBM 3rd Generation 46xx and IBM OEM Full Speed USB Host Device 46xx to Host Cable PN 57 57212x N 3 Dual Cable Interface Only PN 57 57000x N 3 Optional Remote Scale
48. f the system is a dual cable system disconnect the host to scale RS232 cable from the unit 1 Insert 1 size Phillips screwdriver through the calibration button hole 2 Move the base of the screwdriver towards the level bubble until the calibration button is depressed Top Down View Side View Figure 47 Entering the Scale Program Mode 4 Reinstall the platter onto the MS2420 MS2430 scanner Diva scale see Figure 48 Platter gt a JL qu Wo Figure 48 Platter Installation 5 Enter bar code calibration mode Use the vertical window to scan one of the following bar codes whichever weight units either pounds or kilograms the scanner Diva scale will be operating in The scanner will beep once as it enters the bar code calibration mode and the calibration utility will start These procedures are for MS2420 MS2430 Scanner Diva Scale models only 54 Bar Code Calibration Procedure without Remote Display Unit Calibration Pounds For Kilogram weight units see instructions on page 55 Scan Bar Code Pounds Calibration with Vertical Window 3 9 9 60 4 2 Note lf a razz tone sounds an error has occurred Refer to Diagnostic Indicator Display Error Codes starting on page 40 for additional info
49. he mounting option which provides the best cable power access and unit stability e Unpack the unit e Make the appropriate countertop cutouts and install all support brackets e Place the unit in the counter e Install the platter e Follow the steps under the correct interface to connect the cables and power supply e Configure the unit for the correct interface e Calibrate the Diva scale Site Requirements Before installing your MS2420 MS2430 scanner Diva scale please consider the following items Vertical Clearance A minimum clearance height of 5 25 from the checkout counter surface is needed for the vertical hood on all of the scanner models Ventilation and Spacing All MS2420 and MS2430 models have a die cast housing to dissipate heat allowing the unit to operate without a ventilation fan The temperature surrounding the unit is recommended not to exceed 40 C 104 F There should be adequate convection and minimal heat producing equipment in close proximity of the unit A cooling fan with a filter is recommended if there will be a conveyor motor or other heat producing equipment close to the unit that will create a high temperature environment Adequate spacing between the unit and the checkout counter opening is required for proper operation of the scale When the scanner Diva scale model is mounted properly the scale platter should be able to move up and down freely without hitting the edges of the checkout counter cu
50. he selectable options Press the Zero 60 key to accept the selected weight unit range Group 1 Step 8 x Selectable Weight Unit Ranges 1 lbs range 0 to 30 lbs 2 kg range 0 to 15kg 3 kg multi interval 0 to 6kg 6 to 15kg 4 los multi interval 0 to 15 lbs 15 to 30 lbs Common ranges used as default setting These procedures are for MS2420 MS2430 Scanner Diva Scale models only 51 Scale Calibration Procedure Ibs or kg with Remote Display 7 10 11 12 13 14 15 16 17 Go to Group 2 Step 6 Calibration of the Service Mode Press the Tare key to advance to Group 2 then use the Zero 0 key to advance to step 6 of group 2 Press the Tare key to change the prompt to YES Press the Zero 0 key to accept The display will now show This indicates the scale is ready to take a zero reading Check the platter to ensure that it is seated properly and nothing is touching or interfering with its freedom to move Press the Zero 202 key to accept and begin taking the Zero Capacity calibration reading Note Ifthe scale is unable to capture a stable reading it will not store any value and advance to the next step Verify nothing is touching or interfering with the scale and or platter Once the calibration reading has been successfully taken the display will now show FULCAP Full Capacity Place theFull Capacity
51. hree short beeps indicating that the FULL Load value has been stored Blue LED Add Half Load Press Once 3 Beeps Blinks 3 Times 15 00 Ibs de kg Baa OPA lt e PA Center Entire Load Figure 52 9 Remove the entire load from the scale platter The blue LED will blink five times periodically Wait at least three seconds for scale stability and then press the Multi Function Button once After the Multi Function Button has been pressed there will be a short delay followed by five short beeps indicating that the zero load value has been stored Blue LED Blinks 5 Times Remove All Load Press Once e om al 5 Beeps agaaa Figure 53 These procedures are for MS2420 MS2430 Scanner Diva Scale models only 56 Bar Code Calibration Procedure without Remote Display 10 Calibration process is now complete The scanner will automatically restart and beep one time in approximately 12 seconds 11 Verify the calibration was successful with the calibrated weight If the scale display does not accurately show the calibrated load weight correctly restart this procedure from Step 1 on page 53 12 The unit s calibration must now be verified as required by state and or local Weight and Measures regulations starting on Page 58 These procedures are for MS2420 MS2430 Scanner Diva Scale models only 57 Calibration Verification U S Pounds Ibs The following t
52. ice center when convenient LASER 1 VERTICAL UNDERCURRENT WARNING The laser in the vertical scanning subsystem is drawing too little current The laser is probably not on This could be the result of a loss of the required set point in memory Have the unit checked at an authorized service center LASER 2 RIGHT HORIZONTAL UNDERCURRENT WARNING The laser in the right horizontal scanning subsystem is drawing too little current The laser is probably not on This could be the result of a loss of the required set point in memory Have the unit checked at an authorized service center LASER 3 LEFT HORIZONTAL UNDERCURRENT WARNING The laser in the left vertical scanning subsystem is drawing too little current The laser is probably not on This could be the result of a loss of the required set point in memory Have the unit checked at an authorized service center MOTOR 1 VERTICAL ERROR The motor in the vertical scanning subsystem denotes a failure The scanner will try three times to correct the motor operation If the motor error persists the vertical scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators MOTOR 2 HORIZONTAL ERROR The motor in the horizontal scanning subsystem denotes a failure The scanner will try three times to correct the motor operation If the motor error persists the horizontal scanning subsystem will be shut down and this error code will remain o
53. ir 04 INTERFACE ERROR After power up and any application exit e g MetroSet etc the scanner checks the interface hardware with that chosen in configuration If they do not agree an interface error exists Correct this problem by getting the proper hardware interface OR programming MS2420 MS2430 configuration for the proper interface hardware attached 05 CONFIGURATION ERROR The non volatile configuration memory did not agree with the data last saved Default configuration data is then used and the scanner continues operating This error is also accompanied by three beeps This error will remain during operation as a reminder that this power cycle is scanning against a default generated configuration 06 COMMUNICATION ERROR The RS232 data line is being held active This causes the scanner to read a break signal constantly and continuous attempts are made to enter MetroSet configuration mode A short on the RX Data line can cause this condition It can also be the result of a laptop in power save mode The scanner will abort attempts to enter configuration mode after a short timeout The scanner can automatically recover from this condition once the short in the RX Data line is corrected 40 Diagnostic Indicator Display Code COPROCESSOR COMMUNICATION ERROR The main microprocessor is not communicating with the interface coprocessor The interface coprocessor may be in a fault condition with th
54. itional items contact the dealer distributor or call the customer service department General Precautions The following are some general precautions to remember when handling your MS2420 MS2430 series scanner Do not turn the unit upside down with the platter in place Do not press on the window in the replacement platter or the vertical window frame Platter Removal Unlatch the Platter Lift Handle No hardware or tools are required to remove the platter as shown Use finger recess see Figure 4 Refer to the Maintenance section of Use the lift handle to raise this manual for additional information on platter the platter upwards replacement Note See caution statement on page 5 Finger Recesses Rest both thumbs against the vertical window frame for added stability when lifting the unit by the finger recesses Finger Recess Platter Not Shown Figure 5 Operational Design Specifications Light Source VLD 650 nm Peak Laser Power lt 1 5 mW Horizontal Depth of Field 0 mm 100 mm 0 4 for 0 33 mm 13 mil Bar Code Vertical Depth of Field 0 mm 216 mm 0 8 5 for 0 33 mm 13 mil Bar Code Scan Scan Speed 5400 Scan Lines per Second Scan Zone 360 No of Scan Lines 54 38 Horizontal 16 Vertical Motor Speed 6000 6000 RPM Horizontal Vertical Min Bar Width 0 114 mm 4 5 mil
55. iva scale must be calibrated if Note it is a first time installation the scale cannot be re zeroed the calibration verification tests indicate errors there is a change in the units of measure i e from pounds Ibs to kilograms kg if the scale load cell has been replaced the calibration seal is missing or torn The certification of the weighing mechanism of the scale version of this scanner is subject to federal state and local Weights and Measures statutes and regulations and can only be performed by authorized government agencies and or their duly registered agents Each time the scale or weighing mechanism is calibrated it should be properly sealed with a paper seal or a wire seal prior to being placed into service in commerce It is the responsibility of the owner of the scale to confirm compliance with the relevant Weights and Measures statutes and regulations applicable in your area by checking with the appropriate government agency before placing a newly calibrated unit into service or removing any Official seals Tools Required Field Standard 30 0 pound Weight Set or 15 0 kilogram Weight Set Phillips 1 Screw Driver Wire or Paper Seal Note Type of seal to be used will depend on the guidelines specified by the local Weights and Measures authorities Scale Calibration Methods e Scale Calibration with Remote Display uses the scale display to sequence through the calibration steps and store critical calibration poi
56. lity of the bar code is suspect Check the character length lock The aspect ratio of the bar code is out of tolerance The type of printer and or the printer settings could be the problem Check the print mode or change the printer settings For example change to a higher print quality or DPI resolution The unit powers up but does not scan and or beep The unit is trying to scan a particular symbology that is not enabled UPC EAN and Code 128 are enabled by default Verify that the type of bar code being read has been selected The unit has been configured for a character length lock or a minimum length and the bar code being scanned does not satisfy the configured criteria Verify that the bar code that is being scanned falls into the criteria Typical of Non UPC EAN codes The scanner defaults to a minimum of 4 character bar code The unit beeps at some bar codes but NOT for others of the same bar code symbology The bar code may have been printed incorrectly Check if it is a check digit character or border problem The scanner is not configured correctly for this type of bar code Check if check digits are set properly The minimum symbol length setting does not work with the bar code Check if the correct minimum symbol length is set 66 Symptom Possible Cause s Solution RS232 Only The unit powers up OK and scans OK but
57. mer service department Optional Accessories Part Description 57 57210 N 3 RS232 Interface Cable Straight Cord with Short Strain Relief 57 57212 N 3 RS485 Port 9 Cable Straight Cord 57 57201 N 3 ee Communication Cable Straight Cord Type A Non Locking Hi wee 57 57000 N 3 Dual Interface Cable Straight Cord with Short Strain Relief 57 57008 N 3 Aux Program Cable Straight Cord with Short Strain Relief 57 57099 3 LSO RS232 PowerLink AUX Cable w power jack Straight Cord with Short Strain Relief 57 57099 3 12 RS232 AUX Straight Cord 3 7 m 12 for 95xx 5145 and 7580 scanners CBL 420 300 C00 RS232 AUX Coiled Cord for 1200 1300 and 1900 Series scanners 52 52511 EAS cable 24 52 52556 EAS cable 6 Applicable for IBM Host applications Optional Accessories Part Description AC to DC Power Transformer Regulated Output 5V 4A 12V O 0 8A 46 00980 R 120V United States and Canada 46 00981 R 220V 240V Continental European 46 00982 R 220V 240V United Kingdom 46 00985 R 220V 240V United Kingdom with 3 Amps fuse 46 00983 R 220V 240V China 46 00984 R 220V 240V Australia Optional Accessories Part Description 46 00375 Remote Single Line Scale Display Ib See Figure 1 46 00376 Remote Single Line Scale Display kg Dual Interval See Figure 1 46 01075 Rem
58. n H 5 Signal Ground RS232 Transmit RS232 Receive Shield No Connect RS232 CTS Input EAS GPIO IN PC 5VDC RS232 RTS Output EAS GPIO OUT Data 10 Data GO 109 OT A N co H 3 olo NID AA OIN h o Specifications are subject to change without notice Auxiliary RS232 In Function Ground RS232 Receive Input RS232 Transmit Output RS232 RTS In RS232 CTS Out EAS GPIO IN Ground EAS GPIO OUT 5V Out No Connect 69 Scanner Scale Pinout Connections There are four additional 10 pin modular jacks located on the bottom of the of the MS2420 MS2430 scanner models that may be used for an integrated scale application and the use of a remote display Note Please keep in mind that every application is unique The use of these connections depends on the specifications of the scale s manufacturer The following pinouts are for reference only If the scanner has been integrated with a scale refer to the Scale Addendum for detailed instructions on the appropriate cable connections communication specifications and calibration procedures required by the scale manufacturer and local Weights and Measures authorities When connecting any combination of scale external scale display to the MS2420 MS2430 do not exceed the following current restrictions 12V O 0 7A max 5V 0 2A max Scale RS232 to Host Scale to Display
59. n socket labeled Scanner Host 46xx on the bottom of the scanner Refer to the figure on page 28 3 Connect the other end of the RS485 cable to communication port 9 on the host device Stop Before continuing verify that the RS485 cable is connected to the appropriate interface socket on the scanner An incorrect cable connection can cause communication problems or potential damage to the scanner and or terminal Note Plugging the scanner into the serial port of the host device does not guarantee that scanned information will appear at the host device A software driver and correct configuration settings are also required for proper communication to occur Steps 4 and 5 are for dual cable interfaces where the scale and the scanner connect to the host with their own separate communication cables Skip to step 6 for a single cable interface where the scale and scanner connect to the host with a single cable 4 Plug the 10 pin RJ45 end of the dual interface cable PN 57 57000x N 3 into the 10 pin socket labeled Scale RS232 to Host on the bottom of the bottom of the scanner 5 Connect the other end of the dual interface cable PN 57 57000x N 3 into the appropriate communication port on the host s scale 6 Plug the optional remote scale display cable PN 46 00375 46 00376 or 46 00377 into the 10 pin socket labeled Scale to Display on the bottom of the scanner 7 Plug the external power supply 46 002xx into the 3 pin Molex sock
60. n the Diagnostic Indicators Motor 1 VERTICAL SPEED ERROR The motor in the vertical section cannot be speed controlled as desired Have the unit checked at an authorized service center Motor 2 HORIZONTAL SPEED ERROR The motor in the horizontal section cannot be speed controlled as desired Have the unit checked at an authorized service center 42 Power Save Modes The MS2420 MS2430 has five configurable power save modes Refer to the MetroSelect Configuration Guide for additional information on Power Save Modes 1 Blink Power Save Mode Blinks the laser OFF and ON after a configured period of non use When the scanner recognizes a bar code it will exit the Blink mode Laser Off Power Save Mode Turns the laser OFF after a configured period of non use The motor continues to spin allowing for a faster wake up time Any movement detected by the IR will wake the scanner from the Laser Off power save mode see Figure 29 on page 35 Laser amp Motor Off Power Save Mode Turns the laser and motor OFF after a configured period of non use Any movement detected by the IR will wake the scanner from the power save mode see Figure 29 on page 35 This mode s wake time is slightly longer due to the motor s need to restart Dual Action Power Save Mode 1 Blinks the laser OFF and ON after a configured period of non use turns the laser and motor OFF at thirty minute inter
61. nterference in which case the user may be required to take adequate measures Funkst reigenschaften nach EN55022 1998 Warnung Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen verursachen In diesem Fall kann vom Betreiber verlangt werden angemessene Massnahmen durchzuf hren 74 Standard Europeo Attenzione Questo e un prodotto di classe A Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all utilizzatore opportune misure Attention Ce produit est de classe A Dans un environnement domestique ce produit peut tre la cause d interf rences radio Dans ce cas l utiliseteur peut tre amen a predre les mesures ad quates EMC Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Class B Devices The following is applicable when the scanner cable is less than 3 meters 9 8 feet in length when fully extended Les instructions ci dessous s appliquent aux cables de scanner ne d passant pas 3 m tres 9 8 pieds de long en extension maximale Folgendes trifft zu wenn das Scannerkabel k rzer als 3 Meter ist This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference receiv
62. nts e Bar Code Scale Calibration without Remote Display uses the scanner scale only and assumes there is no remote scale display A bar code is used to initiate the calibration sequence and the Multi Functional Button see page 44 is used to store critical range values This calibration procedure will work with the remote display connected to the MS2420 MS2430 but no data will appear on the remote display 48 Priming the Scale for Calibration Ibs or kg Prime the scale before starting either method of calibration Note Calibrate the scanner Diva scale after the unit is installed in the checkout countertop It is important to use the correct certified Ib or kg field weight set when calibrating the scale 1 Check the platter to ensure that nothing is interfering with its freedom to move Assure that no debris is present from daily use of the scanner Diva scale if it has been in service 2 Apply power to the scanner Diva scale See power source caution statement on page 13 of this ae manual AC Outlet 3 Wait 5 minutes after power up before proceeding 4 Place the 30 0 Ib weight or the 15 kg weight on the center of the scale Allow the weight to settle 5 Remove the weight Figure 40 Scale Center 6 Repeat three times to prime the scale before calibration Add Remove 30 lbs or 15 kg 8 r fig Repeat Figure 41 Priming the Scale for Calibration
63. oduct without charge except for return shipping to HIl EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES EITHER EXPRESSED OR IMPLIED ORAL OR WRITTEN INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT HIPS RESPONSIBILITY AND PURCHASER S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT WITH NEW OR REFURBISHED PARTS IN NO EVENT SHALL HII BE LIABLE FOR INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES AND IN NO EVENT SHALL ANY LIABILITY OF HII ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT WARRANTY TORT OR OTHERWISE EXCEED THE ACTUAL AMOUNT PAID TO HII FOR THE PRODUCT THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HI MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES LOSSES OR DAMAGES SOME STATES PROVINCES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU All provisions of this Limited Warranty are separate and severable which means that if any provision is held invalid and unenforceable such determination shall not affect the validity of enforceability of the other provisions hereof Use of any peripherals not provided by th
64. omfort The operator should not need to stretch or strain to reach for and scan packages e The MS2420 and MS2430 can scan a bar code on five sides of a package The packages should flow into the scan area that provides the maximum reading performance No lifting or orientation of the items is necessary A properly placed item diverter can maximize the flow of packages e In what direction are the packages flowing Most checkout counters are designed for left handed takeaway If the operator is facing the vertical window of the scanner packages flow from the operator s right to left The packages are in queue on the conveyor to the right and the bagging is to the left 16 Unpacking the Unit 1 Make sure the shipping box is topside up before opening Remove the accessories box and check the box s content for the following items e Product Manuals e Power Supply e Communication Cables e Remote Scale Display Optional Carefully remove the platter and store it in a safe location until the unit is properly installed into the checkout counter Lift the MS2420 MS2430 scanner out of the box by carefully grasping both sides near the center of the unit and lifting directly up Refer to Figure 12 for hand placement Important Do not remove the MS2420 MS2430 scanner from the box by grabbing the shipping foam This can result in the unit falling Carefully remove the shipping foam from around the MS2420 MS2430 scanner
65. ote Single Line Scale Display kg Single Interval See Figure 1 Other Four Line Scale Display currency lens overlay stickers are available To order additional items or replacement parts contact the dealer distributor or call the customer service department Remote Single Line Display Pounds Max 301b Min 021b d 0 011b Remote Single Line Display Kilograms Single Interval Max 15kg Min 1009 e 5g ZERO NET Remote Single Line Display Kilograms Dual Interval Max 6 15 kg_Min 409 e 2 5g ZERO NET ZERO NET H 269 20 7 Land 1 Figure 1 All dimensions are shown in mm millimeters Specifications are subject to change without notice Replacement Parts Part Description Window types Diamonex and Sapphire are not interchangeable due to laser safety A and or scanner performance differences Caution To change window type the scanner must be returned to the manufacturer for reconfiguration 46 00296 Diamonex Platter Full Size with Product Weight Roll Bar Platter Lift Handle 46 00297 Sapphire Platter Full Size with Product Weight Roll Bar Platter Lift Handle 46 01084 Sapphire Platter 508 mm with Product Weight Roll Bar Platter Lift Handle 46 01085 Diamonex Platter 508 mm with Product Weight Roll Bar Platter Lift Handle Other items may be ordered for the specific protocol being used To order add
66. rmation Once Figure 49 Entering Bar Code Calibration Mode Pounds Unit Calibration Kilograms For Pound weight units see instructions on page 54 Unit Beeps Scan Bar Code Once with Vertical Window Kilograms Calibration 39 960 4 4 Figure 50 Entering Bar Code Calibration Mode Kilograms Note If a razz tone sounds an error has occurred Refer to Diagnostic Indicator Display Error Codes starting on page 40 for additional information These procedures are for MS2420 MS2430 Scanner Diva Scale models only 55 Bar Code Calibration Procedure without Remote Display 6 Make sure there is no load on the scale platter The blue LED will be used to indicate the current step in the calibration process 7 Calibrate a zero load The blue LED will blink once periodically Wait 8 to 10 seconds for scale stability and then press the Multi Function Button once After the Multi Function Button has been pressed there will be a short delay followed by one short beep indicating that the zero load value has been stored Blue LED No Load Press Once 1 Beep Blinks 1 Time 8 a Figure 51 8 Place a FULL Load on the center of the scale platter The blue LED will blink three times periodically Wait at least three seconds for scale stability and then press the Multi Function Button once After the Multi Function Button has been pressed there will be a short delay followed by t
67. s or registered trademarks of their respective companies and are the property of their respective owners Table of Contents Introduction Manual Ss CORSE aiii ad 1 o Ener 1 Base Kit Components RR 2 Optional eeel 2 Replacement PAN assi ee ee 5 General Petit 6 Design Specifications Operational 7 En le EE 7 ri A o A re een 8 Scale CAPACES di 8 Sn PP 8 Base Model Characteristics MS2420 MS2430 Scanner Diva Scale Components resne nnseeen nnne 9 U 2 DICH ONE nee ZIA 11 MS2430 DIMENSIONS ela nds deceo 11 Connector Panel ie 12 Caution and Serial Number Labels nee a 13 Installation Quick Installation Outline nnd 15 Site Reguire GINS u 15 o een 15 Ventilation and RE te ai 15 Tale ACCESS nn een nei 16 Power Installalion a esses ca tech a 16 Checkout Counter Layout Consideration sss eee ii 16 Unpacking the Unidad ll 17 MS2420 MS2430 Package Warning casino iia 18 Installing the Unit in the Counter sec ee en 18 Lifting the Unit by the Finger Re68sse8s u a ea nai 18 MS2420 Mounting Diagramm 19 MS2430 Mounting Diagram Two Point SUpport i 20 MS2430 Mounting Diagram Three Point Support eee i 21 Cable Installation Interface Species nda 22 lla 22 FU Speed WeB 24 BIEN 25 Serial Emulation Mode eiii 25 Keyboard Emulation MOS a ee 25 ee AE EEN 27 Cable Installation Secondary Honeywell Scanner i 29 ee A en O o e oo 31 Scanner Operation SCAN ZONEN ir 33
68. scale reads 2 500 kg 5 Remove all the weight from the platter and verify the scale has returned to 0 000 kg Return to Zero Test 1 Ensurethere is no load on the scale platter and verify the remote display reads 0 000 kg 59 Security Seal Installation Note The certification of the weighing mechanism of the scale version of this scanner is subject to federal state and local Weights and Measures statutes and regulations and can only be performed by authorized government agencies and or their duly registered agents Each time the scale or weighing mechanism is calibrated it should be properly sealed with a paper seal or a wire seal prior to being placed into service in commerce It is the responsibility of the owner of the scale to confirm compliance with the relevant Weights and Measures statutes and regulations applicable in your area by checking with the appropriate government agency before placing a newly calibrated unit into service or removing any official seals Type of seal to be used will depend on the guidelines specified by the local Weights and Measures authorities The security seal must only be installed if there were no errors during the scale calibration verification tests Pressure Sensitive Security Seal S 1 Temporarily remove the platter and place it in a safe location gt E hei 2 Apply the adhesive calibration security seal over the calibration button access hole see Figure 56 o O OMO
69. se of the screwdriver towards the level bubble until the calibration button is depressed Top Down View Side View Figure 43 Enter Service Mode These procedures are for MS2420 MS2430 Scanner Diva Scale models only 50 Scale Calibration Procedure Ibs or kg with Remote Display 4 Reinstall the platter onto the scanner Diva scale Figure 44 Install Platter 5 Goto Group 1 Step 8 Weight Unit of the Service Mode by pressing the Zero GO key several times until Group 1 Step 8 is displayed on the Remote Scale Display screen see Figure 45 below Grp 1 L Step 8 GI x kg Mox 6 15kg Min409 e 2 5g D gt Te I weight by METTLER TOLEDO Mox 6 15 kg_Min 40q_ e 2 50 ZERO NET 1 Line Remote Scale Display Group 1 Step 8 example shown 4 Line Remote Scale Display Group 1 Step 8 example shown X Depending on the current Weight Unit setting this value will either be 1 2 3 or 4 Figure 45 Remote Scale Display Group 1 Step 8 example shown 6 Verify the weight unit setting Verify the Group 1 Step 8 setting using the table shown below Press the Zero 0 key if correct If the Ib Pounds or kg Kilograms basic range setting needs to be changed press the Tare GO key to scroll through t
70. stalled follow step 2 below for the secondary scanner installation 2 Connect the straight end of the RS232 PowerLink AUX cable PN 57 57099x 3 or PN 57 57099x 3 12 into the RS232 socket of the secondary scanner see figure on page 30 3 Connect the angled end of the RS232 AUX cable PN 57 57099x 3 or PN 57 57099x 3 12 into the 10 pin socket labeled Aux RS232 In on the bottom of the MS2420 MS2430 Important The MS2420 MS2430 series aux port requires the signals transmit receive RTS amp CTS from the secondary scanner For Rev G Units or later The MS2420 MS2430 s auxiliary port will support 5VDC devices with a 700MA maximum current For Rev F units or earlier The MS2420 MS2430 s auxiliary port will support 5VDC devices with a 150mA maximum current If the auxiliary device exceeds this specification an external power supply will be required to power the auxiliary device The following Honeywell scanners can receive power from MS2420 MS2430 the MS9520 MS9540 and the MS5145 4 This step is required for secondary devices that require gt 5VDC and or 700mA current to operate Skip to step 5 if the secondary device requires lt 5VDC Plug the power supply into the secondary scanner s PowerLink cable PN 57 57099x 3 or PN 57 57099x 3 12 and connect AC power to the secondary scanner Note Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near th
71. tempt to look at the laser beam even if the scanner appears to be nonfunctional Never open the scanner in an attempt to look into the device Doing so could result in hazardous laser light exposure The use of optical instruments with the laser equipment will increase eye hazard A Atenci n La modificaci n de los procedimientos o la utilizaci n de controles o ajustes distintos de los especificados aqu pueden provocar una luz de l ser peligrosa Bajo ninguna circunstancia el usuario deber realizar el mantenimiento del l ser del esc ner Ni intentar mirar al haz del l ser incluso cuando este no est operativo Tampoco deber abrir el esc ner para examinar el aparato El hacerlo puede conllevar una exposici n peligrosa a la luz de l ser El uso de instrumentos pticos con el equipo l ser puede incrementar el riesgo para la vista A Attention L emploi de commandes r glages ou proc d s autres que ceux d crits ici peut entra ner de graves irradiations Le client ne doit en aucun cas essayer d entretenir lui m me le scanner ou le laser Ne regardez jamais directement le rayon laser m me si vous croyez que le scanner est inactif N ouvrez jamais le scanner pour regarder dans l appareil Ce faisant vous vous exposez une rayonnement laser q st hazardous L emploi d appareils optiques avec cet quipement laser augmente le risque d endommagement de la vision A Achtung Die Verwendung anderer als der hier beschriebenen
72. ter and verify the remote display reads between 4 995 kg and 5 005 kg 4 Place an additional 5 000 kg weight on the center of the scale platter and verify the remote display reads between 9 995 kg and 10 005 kg 5 Place an additional 5 000 kg weight on the center of the scale platter and verify the remote display reads between 14 995 kg and 15 005 kg 6 Remove all the weight from the scale platter and verify the display reads 0 000 kg Shift Test 1 Ensure there is no load on the scale platter and verify the remote display reads 0 000 kg 2 Place a 7 500 kg weight on the scale platter in the center of zone A see diagram and verify the remote display reads between 7 495 kg and 7 505 kg 3 Remove the 7 500 kg weight and verify the display reads 0 000 Ibs 4 Repeat steps 2 and 3 for each of the remaining zones B C and D 5 Verify that the remote display reads 0 000 kg when all weight has been removed Decreasing Load Test Figure 55 Shift Test Zones 1 Ensurethere is no load on the scale platter and verify the remote display reads 0 000 kg 2 Place a 15 000 kg load on the center of the scale platter Verify the remote display reads between 14 995 kg and 15 005 kg 3 Remove 7 500 kg from the platter and center remaining weight Verify that the remote display reads between 7 495 kg and 7 505 kg 4 Remove another 5 000 kg from the platter center remaining weight and verify the
73. tion Button Press and Hold 1 2 Release Changing the Beeper Volume A short lt 3 second depression and the beeper volume will change The new volume will be heard The silent no beep volume is also selectable Figure 33 Changing the Beeper Volume Placing the Unit in Laser amp Motor Off Power Save Mode Long gt 3 seconds depression The Laser amp Motor Off Power Save Mode is the only power save mode that can be activated with the multi function button This feature is configuration dependent Refer to the MetroSelect Configuration Guide PN 00 02407x under Scanner Operation Power Save Modes to enable this feature Press and Hold 1 2 3 4 Release Figure 34 Laser amp Motor Off Power Save Mode Press and Release Waking the Unit from All Power Save Modes The next button depression will awaken the scanner for normal operation Figure 35 Normal Operation 44 Startup When the scanner first receives power the blue LED will turn on and the scanner will beep once The scanner is now ready to scan Power Up Test Mode When a MS2420 MS2430 scanner is first powered up it cycles through a number of self tests before starting normal operation If there are any initial failures during this sequence of tests the scanner will beep or razz to indicate the error and an error code will appear in the diagnostic indicator display The following are
74. tion Defaults bar code listed in step 10 must be scanned before scanning one of these bar codes or this feature will not work properly 25 Cable Installation Interface Specific Full Speed USB Non Locking Scale RS232 to Host Cable Dual Cable Interface Only pn 57 57000x N 3 Switched AC Outlet Power Supply PN 46 002xx RS232 to Host Cable PN 57 57201x N 3 or PN 57 57227x N 3 Optional Remote Scale Display Optional EAS Cable E Connector area located on the bottom of the scanner xx Specifies international connection See the Base Kit Components and Optional Accessories section of this guide for a complete listing DM See power source caution statement on page 13 of this manual Figure 20 USB Cable Installation Schematic 26 Cable Installation Interface Specific RS485 The following steps describe how to properly install the cables for a RS485 application The scanner Diva scale must then be configured to match the host s RS485 parameters Cable installation alone does not guarantee that the scanner will communicate properly with the host system Note Configuration bar codes are located in the MetroSelect Configuration Guide PN 00 02407x and the MS2x20 Stratos Series Scanner Diva Scale Configuration Addendum PN 00 02272x 1 Turn off the host system 2 Plug the 10 pin RJ45 end of the RS485 interface cable PN 57 57212x N 3 into the 10 pi
75. tion and the LED display notifies the operator which calibration stage is active 1 Temporarily remove the platter and place it in a safe location Note It is the responsibility of the owner of the scale to confirm compliance with the relevant Weights and Measures statutes and regulations applicable in your area by checking with the appropriate government agency before placing a newly calibrated unit into service or removing any official seals 2 If this is a currently installed scanner Diva scale there will be either an adhesive label seal or wire sealed cover over the scale calibration button New installation units will only have a factory applied adhesive seal covering the scale calibration button installed e To remove the adhesive label seal peel off the label and discard To remove the wire seal cut the wire and discard Fully loosen the security screw and lift off the cover Place the security screw and cover in a safe location OR Honeywell SEAL Adhesive Label Seal Stratos with Diva Scale SECURITY SEAL Security Screw Wire Type Security Seal Calibration Button Cover Figure 46 Diva Scale security seals These procedures are for MS2420 MS2430 Scanner Diva Scale models only 53 Bar Code Calibration Procedure without Remote Display 3 Enter the scale program mode Press the calibration button to engage the scale calibration mode I
76. to the host device Some communication modes require that the host inform the scanner when data is ready to be received If the host is not ready to accept the information the scanner s blue LED will remain on until the data can be transmitted Flashing Blue This indicates the scanner is in program mode A razzberry tone indicates that an invalid bar code has been scanned in this mode or If the unit is in sleep mode the blue LED will flash once every 15 seconds or This indicates there is an error active on the diagnostic indicator display see Error Codes on page 40 The scanner may continue to operate depending on the type of error Blue LED Off This indicates the scanner may be waiting for communication from the host Steady Amber LED The amber LED is illuminated when the scale is at zero 38 Failure Modes Flashing Blue and One Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure The scanner will try up to three times to correct the failure condition If the laser subsystem continues to fail that subsystem horizontal or vertical will be shut down and an error indication will be shown on the Diagnostic Indicator Display This error stays on the display until corrected If the remaining subsystem is still operational scanning will continue using the operational components Flashing Blue and Two Razzberry Tones This indicates that the scanner has experienced a motor subs
77. tout Refer to Installing the Unit in the Counter beginning on page 18 of this guide for detailed cutout dimensions and mounting instructions 15 Site Requirements Service Access When routing and installing the cable s and power supply make sure you leave access that these components may be swapped easily without the need to remove the unit from the checkout counter When changing the StratosSWAP optics engine modules removing the unit completely from the checkout counter is recommended When calibrating or zeroing the scale do not remove the unit from the checkout counter Refer to the Scale Operation Section beginning on page 47 of this guide for detailed instructions on zeroing and calibration Power Installation The Power Supply AC DC should be connected to an AC Outlet that is free of electrical noise clean A qualified electrician can determine the amount of electrical noise on the AC line See additional information on power installation and restrictions under the Installation Interface section of this manual Note A switched AC outlet is recommended The switch should be located on the operator s side of the checkout counter in close proximity to the MS2420 MS2430 to facilitate calibration and service of the unit Checkout Counter Layout Considerations When placing a scanner in a checkout counter the following factors should be considered e Items should flow at a distance to the operator that maximizes c
78. tter near the base of the vertical window These finger recesses are provided to assist in installation when placing the unit in the checkout counter cutout see Figure 15 To decrease the risk of dropping the unit during installation rest both thumbs against the vertical window frame for added stability when lifting the unit by the finger recesses The unit may tilt forward when lifted by the finger recesses if it is not stabilized making installation in the countertop cutout difficult Figure 15 Lifting the Unit by the Finger Recesses Platter Not Shown 18 Installing the Unit in the Counter MS2420 Mounting Diagram 401 95 mm 15 825 Cutout Corners 4x R6 35 mm R 25 Maximum 295 3 mm 11 625 SG Cutout Length Cutout Width O 05 N E 177 3 mm 6 98 E gt La o To Window Center o i I y Leveling Feet See Detail C A B B A A Bottom View Top View 273 mm 10 76 gt t BD Sn ne Y 1
79. vals Last Laser starts Laser amp Motor Blinking turns OFF Scan Example If the power save timeout is set to 15 minutes gt gt Any movement detected by the IR will wake the scanner from the power save mode see Figure 29 on page 35 Dual Action Power Save Mode 2 Default Turns the laser OFF after a configured period of non use then turns the motor OFF after thirty minute intervals Last Laser turns Motor turns Scan OFF OFF Example If the power save timeout is set to 15 minutes Any movement detected by the IR will wake the scanner from the power save mode see Figure 29 on page 35 43 Beeper Options and Button Functions Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code The new tone will be heard followed by a short pause Two more new tones will be heard signifying the new setting has been stored in memory The silent no beep tone is also selectable 3999 7 Changing the Beeper Volume 9 5 Volume levels may be configured using the volume button or incrementally using the following bar code The new volume will be heard followed by a short pause Two more tones will be heard signifying the new setting has been saved in memory The silent no volume tone is also selectable N 39999 7 4 The Multi Function Button Figure 32 The Multi Func
80. weight either 15kg or 30lb whichever matches the scales selected Weight Unit on the center of the scale platter Wait at least three seconds for the scale to stabilize Press the Zero 208 key to accept and begin taking the Full Capacity calibration reading Note Ifthe scale is unable to capture a stable reading it will not store any value and advance to the next step Verify nothing is touching or interfering with the scale and or platter Once the calibration reading has been successfully taken the display will now show UNLOAD Zero Capacity Remove all weight from the platter at this time Wait at least three seconds for the scale to stabilize Press the Zero 208 key to accept and begin taking the final Zero Capacity calibration reading The display will now begin the initialization sequence and return to the normal weighing mode in the weight units calibrated The unit s calibration must now be verified as required by state and or local Weight and Measures regulations starting on Page 58 Need to Start Over If for any reason you need to restart the calibration process restart at Step 1 on page 50 These procedures are for MS2420 MS2430 Scanner Diva Scale models only 52 Bar Code Calibration Procedure without Remote Display The following calibration procedure can be used when the remote scale display is not present The Multi Function Button see page 44 is used to advance to the next stage of calibra
81. when all weight has been removed Decreasing Load Test Figure 54 Shift Test 1 Ensure there is no load on the scale platter and verify the remote display reads Zones 0 00 lbs 2 Place a 30 00 Ib load on the center of the scale platter use two 10 00 lb weights and two 5 00 Ib weights Verify the remote display reads between 29 99 and 30 01 lbs 3 Remove a 10 00 Ib weight from the platter and center remaining weight Verify that the remote display reads between 19 99 and 20 01 Ibs 4 Remove another 15 00 lbs from the platter center the remaining weight and verify the scale reads 5 00 Ibs 5 Remove all the weight from the platter and verify the scale has returned to 0 00 lbs Return to Zero Test 1 Ensure there is no load on the scale platter and verify the remote display reads 0 00 Ibs 58 Calibration Verification Kilograms kg The following tests verify if the scale s Calibration is accurate For US Pounds see instructions starting on page 58 Note The following tests are based on a 3 digit accuracy setting for kilograms e Increasing Load Test e Shift Test e Decreasing Load Test e Return to Zero Test Increasing Load test 1 Ensure there is no load on the scale platter and verify the remote display reads 0 000 kg 2 Place a 2 500 kg weight on the center of the scale platter and verify the display reads 2 500 kg 3 Place an additional 2 500 kg weight on the center of the scale plat
82. ystem failure The scanner will try up to three times to correct the failure condition If the motor subsystem continues to fail that subsystem horizontal or vertical will be shut down and an error indication will be shown on the Diagnostic Indicator Display This error stays on the display until corrected If the remaining subsystem is still operational scanning will continue using the still operational components Continuous Razzberry Tone with Both LED Off If upon power up the scanner emits a continuous razzberry tone then the scanner has an electronic failure Return the unit for repair at an authorized service center Three Beeps On Power Up If the scanner beeps three times on power up then the nonvolatile memory that holds the scanner configuration has failed Return the unit for repair at an authorized service center 39 Diagnostic Indicator Display There is a two digit error code display located under horizontal output window near the top of the platter see figure below Figure 31 Error Code Display The following is a list of possible error codes and their meanings Some errors will require immediate scanner maintenance Error AAR 01 Reserved 02 RAM ERROR The scanner s Random Access Memory RAM is tested as faulty Return the unit for repair at an authorized service center 03 PROGRAM ERROR The scanner s software program is failing Return the unit for repa

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