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HP Pavilion dv7-6b46el

1. on I aasa ij Hadera ad T Leg i I Clearance Keyboard Height General 42 Work Surface Height Adjust either your seat height work surface or both to position the work surface at approximately elbow height Work Surface Arrangement Make sure frequently used equipment is within easy reach For example if you are primarily using the keyboard place it directly in front of you not to the side If you are primarily using the mouse place it in front of your hand or arm If you are using both a mouse and keyboard place them both at the same work surface height and close together If a palm rest is used the height should be flush with the front edge of the keyboard Other items such as your telephone or notepad also should be considered Monitor Place your monitor so that the top of the screen is at or slightly below eye level up to 15 degrees Head Do not tilt your head forward by more than 15 degrees and try not to turn your head toward the side Back While sitting at your work surface make sure your back is supported by the chair s backrest in an erect position or angled slightly backwards Arms Make sure your arms and elbows are relaxed and loose with your upper arm perpendicular to the floor or slightly forward Keep your forearms and hands approximately parallel with the floor with elbows bent between 70 and 115 degrees Keep your elbows close to your sides less than 20 deg
2. HP Pavilion Notebook PC User s Guide Notice This manual and any examples contained herein are provided as is and are subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this manual including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard Co shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein Consumer transactions in Australia and the United Kingdom The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers Copyright Hewlett Packard Company 2000 All rights reserved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this product may also be copyrighted by Microsoft Corporation SystemSoft Corp Crystal Semiconductor Corporation Phoenix Technologies Ltd Silicon Motion Corporation ESS and Adobe Systems
3. Protects your computer from files that can be harmful User s Guide Electronic Registration Adobe Acrobat Reader HP DiagTools AudioRack CD Player Introducing the Pavilion Notebook PC Taking Inventory Permits quick and easy registration of your computer See To register your computer for details Allows you to read documents in Acrobat format which is used frequently on the Web Provides hardware diagnostic tests Controls play of audio CDs MusicMatch Jukebox Controls play of MP3 music files Ravisent Cinemaster or For computers with a DVD drive controls DVD play Mediamatics To buy Pavilion Notebook accessories You can buy accessories for your computer online For the latest accessories and options visit us at www hp com notebooks As new accessories become available you ll find them listed here At this time HP offers the following accessories and replacement modules Port replicator HP F1738A Auto airline adapter HP F1455A AC adapter HP F1454A Primary lithium ion battery HP F1739A Y adapter for mouse and keyboard HP F1469A Additional RAM HP SDRAM e 64 MB F1457B e 128 MB F1622B User s Guide 11 Introducing the Pavilion Notebook PC Taking Inventory To find more information Congratulations Your Pavilion Notebook PC sets a new standard in personal computing It is compact and easy to carry and is infused with the quality and attention to detail that are the hallm
4. inclement weather or in any extremes of temperature or humidity To safeguard your data Do not touch the touch pad or activate any other device that interrupts operation while the system is starting or stopping User s Guide 45 Note Using the Pavilion Notebook PC Caring for Your Computer e Back up your work regularly Copy files to floppy tape or network drives e Use a virus scanning program such as the included VirusScan to check the integrity of your files and operating system Since new viruses appear frequently you will also want to update the program s virus definitions from time to time updates are on the Web at www networkassociates com e Check your disk using the scandisk utility To extend the life of the display Observe the following guidelines to extend the life of the backlight in the computer display e When working at your desk connect an external monitor and turn off the internal display Fn F12 e If you are not using an external monitor set the Turn off monitor timeouts for both AC and battery operation to the shortest comfortable interval There are two types of LCD display available when you buy your Pavilion Notebook PC HPA high performance addressing and TFT thin film transistor HPA uses a passive matrix technology that produces better contrast than conventional LCD displays TFT an active matrix technology is somewhat more expensive it provides a crisper brighter display that
5. 12 or 2 7 hours battery life time OR NiMH 9 6Vdc 4 0 AH 38 4 watt hours 2 22 or 2 1 hours battery life Fast battery recharge 80 in 1 6 hours 100 in 2 1 hours Low battery warning Suspend resume capability 60 watt AC adapter 115 to 230 Vac 47 to 63 Hz input 19 Vdc 3 16 A output 24X CD ROM OR 6XDVD drive 1 44MB floppy disk drive 4GB to 10 GB hard disk drive 32 MB SDRAM OR 64 MB SDRAM preinstalled Two slots for RAM expansion up to 256 MB maximum 16 bit Sound Blaster Pro compatible ESS M 2EM PCI audio OR ESS M 3 PCI audio 64 voice wavetable synthesizer Stereo sound via two built in speakers Built in microphone Stereo line in and monophonic microphone in jacks ZV port audio interface 118 User s Guide Keyboard and Pointing Device Input Output Expandability Software Security Features Environmental Limits Specifications and Regulatory Information Hardware and Software Specifications 87 88 key touch type keyboard with 101 102 key emulation Embedded numeric keypad 12 function Fn keys Touch pad pointing device 56Kbps V 90 data speed maximum 14 4Kbps fax speed Class 1 and 2 Universal serial bus USB 9 pin 115 200 bps serial 16550 UART 25 pin bi directional ECP EPP parallel Video out 800x600x16M or 1024x768x64K colors at 75 Hz refresh rate PS 2 keyboard mouse port IrDA 1 1 Fast IR infrared port One Type III or two Type II 16 32 bit PC Card
6. 124 laser 124 power 123 voltage 123 safety and comfort 41 screen saver resetting 23 Scroll Lock status light 17 serial port location on Pavilion 15 setting up 19 shut down 52 shutting down 51 side view 14 software 10 license 3 updates 90 speakers location 13 SpeedStep Technology 56 Start menu 52 startup troubleshooting 109 status lights battery 54 location 17 power 21 support 90 telephone 91 suspending resuming and 110 troubleshooting 110 System standby 52 system off button location 16 T telephone support 91 testing hardware 111 User s Guide touch pad location 13 using 29 troubleshooting battery 105 display 97 power 105 Recovery CD 107 resuming 110 startup 109 suspending 110 turning off 51 turning on 21 51 U USB port location on Pavilion 15 User s Guide electronic 12 V VGA port location on Pavilion 15 views of computer bottom 16 front 13 side 14 voltage requirements 123 WwW warranty 88 repair 92 Web site 12 Windows manual 12 setting up 21 work environment 34 working in comfort 33 Y Y2K 21 Year 2000 21
7. 8 CD player power 9 CD player buttons 10 CD ROM drive or DVD drive 11 Kensington lock slot security connector 12 Modem phone jack Side view 13 PC Card eject button 14 PC Card and CardBus slots upper and lower 15 Floppy disk drive 14 User s Guide Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Rear view 16 17 18 19 20 21 22 23 24 Parallel port Serial port VGA port external monitor Audio out external speaker Microphone jack Infrared port USB port PS 2 port AC adapter jack User s Guide 15 Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Bottom view 24 Battery 25 Battery latch 26 RAM expansion cover 27 Hard disk drive 28 Hard disk drive latch and locking screw 29 System off button for resetting computer 30 Port replicator connector 16 User s Guide Status lights Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook O ON aua A UU N Power AC connected Battery Caps Lock Num Lock Scroll Lock Floppy disk drive access Hard disk drive access CD ROM or DVD access User s Guide 17 Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook CD ROM drive buttons Selected Pavilion Notebook models have CD ROM buttons on the front If you have a CD ROM drive or a DVD drive you can use these buttons to play music
8. 87 84 Users Guide its sSs s s s s S SOS S SS Configuring and Expanding Your Computer Expanding the Hibernate Partition Expanding the Hibernate Partition You can create the Hibernate partition by booting from the Recovery CD The partitioning and recovery process takes approximately 20 minutes do not interrupt the process or unplug the AC adapter until the process is completed CAUTION This procedure will format the hard disk drive and erase all data on the disk Be sure to back up all data from your hard disk before you begin this procedure After the hard disk drive is formatted you ll need to reinstall any applications 1 on Back up all data from your hard disk 2 If you wish to install additional RAM do so now 3 4 Insert the Recovery CD in the CD ROM or DVD drive If your system came with Connect the AC adapter to the computer two Recovery CDs insert Disc 1 Restart the computer and when you see the HP logo press F2 6 Select the CD ROM drive as the first boot device exit from the BIOS Setup utility and reboot Choose Continue Choose Advanced Select a size from the Hibernate Partition Size drop down list 10 If you want to create a Hibernate partition without recovering the operating system select the Do not load operating system checkbox and select one of the partition options 11 Choose Continue 12 Click OK to begin If your system came wit
9. Bell 103 300 62 User s Guide NOTE Making Connections Using Your Modem For example to force the internal modem to connect with the V 34 modulation 1 Click Start Settings Control Panel Double click Modem Click Properties 2 3 4 Click the Connection tab 5 Click Advanced 6 In the Extra settings field type AT MS 11 and click OK Most Windows modem applications use the modulation command in the Extra settings field as part of the modem initialization The following table lists the other MS parameters along with the acceptable values for each parameter Parameter Acceptable Values lt automode gt 0 Automode Disabled 1 Automode Enabled lt min_rate gt 300 to 33600 lt max_rate gt 300 to 33600 To force a maximum rate set the minimum rate to the same value as the maximum value Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider The number of failed attempts and the period of time you must wait differ from country to country Check with your telephone company for more information To dial in France and Spain If you purchased your computer in Spain the pulse dialing feature is disabled Because Loop Disconnect is not certified for your modem in Spain you should use tone dialing connections only In order to access the MiniTel system in France you will need the latest modem driver and MiniTel emula
10. CDs when the system is off When the system is on use the software controls in the Windows operating system 1 Power slide to turn on or off 2 3 4 5 6 7 18 User s Guide Previous track Play Stop Next track Volume control down Volume control up Introducing the Pavilion Notebook PC Setting Up the Computer Setting Up the Computer WARNING CAUTION To install the battery Do not mutilate puncture or dispose of batteries in fire A battery can burst or explode releasing hazardous chemicals A rechargeable battery must be recycled or disposed of properly Your computer is shipped with the battery installed If the battery has been removed you can install it by inserting it into the battery bay on the bottom of your computer by sliding the battery latch as shown Once you have installed the battery connect the AC adapter to the computer and recharge the battery while you work You can also replace a low battery with another that is more fully charged To connect AC power Use only the HP AC adapter intended for this product model HP F1454A Using any other AC adapter can damage the computer and may void your warranty Refer to the warranty statement for your product Plug in the AC adapter then connect the AC adapter to the rear of the computer as shown The battery starts charging User s Guide 19 CAUTION NOTE Introducing the Pavilion Notebook PC Setting Up the Computer To
11. ERS 128 WN OX E E r r E E ENS 131 8 User s Guide Introducing the Pavilion Notebook PC User s Guide 9 Introducing the Pavilion Notebook PC Taking Inventory Taking Inventory HP Pavilion Notebook PC Main battery AC adapter and power cord Telephone cord Quick Start sheet The HP Pavilion Notebook PC Setup Guide Pavilion Notebook Recovery CD or CDs used to restore Windows and all software included with your computer Microsoft Encarta CD Microsoft Works CD Microsoft Money CD Microsoft Windows manual Software bundled on your computer Your Pavilion Notebook comes with a selection of the software listed here Various models are configured with different combinations of software Software Microsoft Works Microsoft Encarta Microsoft Money Intuit Quicken Basic QuickLink III VirusScan 10 Function Offers word processing spreadsheet database and calendar applications all contained in a single software program A CD is included in case you have to reinstall the software Provides access to a CD based encyclopedia Helps you manage finances at home and at the office using electronic checkbooks online banking and tools for investment tracking and tax planning A CD is included Allows you to manage and organize your finances including checkbook balancing bill paying and budget development Permits fax transfer to fax machines and fax software and permits data transfer
12. Problems If the computer gets hot e Make sure the air vents are clear e Note that it is normal for the computer to get warm DOS games and other programs that drive CPU usage toward 100 can contribute to a temperature increase Keyboard Touch Pad and Mouse Problems If the touch pad is difficult to control e Customize the touch pad by using the Mouse applet in Control Panel Start Settings Control Panel 100 User s Guide Solving Problems with Your Computer Troubleshooting Techniques If the pointing devices don t work e Don t touch the touch pad while booting or resuming e Reset the computer If a scroll mouse doesn t work e Suspend or shut down the computer before you attach the scroll mouse to ensure that the external mouse will be detected properly If you want to go back to using the touch pad you must suspend or shut down the computer before you detach the scroll mouse If the embedded numeric keypad doesn t work e Make sure Num Lock is on e Don t touch the touch pad while booting or resuming If a special feature on the PS 2 mouse doesn t work e Make sure you installed any drivers included with the mouse e Suspend and resume the computer so that the system will detect the PS 2 mouse You may also want to test the keyboard and pointing devices with diagnostics See Testing Hardware Operation Memory Problems If a message says you are out of memory e Jn Windows Help search for Memory T
13. RSI Repetitive Strain Injury RSI also known as cumulative trauma disorder or repetitive motion injury is a type of injury where soft tissues in the body such as muscles nerves or tendons become irritated or inflamed RSI has been a reported problem for those who perform repetitive tasks such as assembly line work meatpacking sewing playing musical instruments and computer work User s Guide 33 Using the Pavilion Notebook PC Working in Comfort RSI also has been observed in those who frequently engage in activities such as carpentry knitting housework gardening tennis windsurfing and lifting children What causes RSI The specific causes of RSI have not been established Nevertheless the incidence of RSI has been associated with a variety of risk factors including e Too many uninterrupted repetitions of an activity or motion e Performing an activity in an awkward or unnatural posture e Maintaining static posture for prolonged periods e Failing to take frequent short breaks e Other environmental and psychosocial factors In addition there have been reports associating the occurrence of RSI with the use of computer keyboards mice and other input devices Also certain medical conditions such as rheumatoid arthritis obesity and diabetes may predispose some people to this type of injury What can I do to avoid RSI Some people who use computers may experience physical discomfort during their use This
14. are not using it e See Managing Power Consumption on page 52 for other ideas about reducing power consumption while the computer is not in use e Fora model with a dual speed processor use the lower speed on battery power see To control the processor speed on page 57 The default settings conserve battery power User s Guide 55 Traveling with Your Computer Using Battery Power To control the processor speed If your computer contains a high speed Pentium III processor with Intel SpeedStep Technology you can change settings that control the processor speed If the taskbar contains an Intel SpeedStep Technology icon your computer has this feature With the default settings the processor speed changes automatically according to the power source ac adapter or battery The lower speed uses power more efficiently and is normally used when the computer is running on battery power Automatic Speed Changes If you reboot the computer with the ac adapter plugged in the processor starts at high speed If the computer is on battery power the processor starts at low speed If you unplug the ac adapter while the computer is running or suspended the processor changes to low speed If you plug in the ac adapter while the computer is running or suspended the processor changes to high speed Changing Speed Settings 56 To set the speed used by the processor at boot or to disable the dual speed feature change the Inte
15. choose Start on the QuickLink HI menu bar 2 Choose Manual Fax Receive User s Guide 61 Making Connections Using Your Modem To view and print a fax 1 In QuickLink III click the Fax Viewer tool on the toolbar 2 Click Yes to view the fax now 3 Click the printer icon to print the fax on the selected printer 4 To see the next new fax click the Next Fax button To select modem modes If you have trouble connecting with your internal modem to other modems you can try forcing the internal modem to certain modulations and connect rates To select a modulation use the MS command In addition to selecting the modulation this command allows you to enable or disable automode and specify the lowest and highest connection rate The format of the command is as follows MS lt mode gt lt automode gt lt min_rate gt lt max_rate gt The MS command should be used as part of the modem initialization sequence in your communications program The following table indicates the mode value to use for each supported modulation as well as the possible rates that can be used for each modulation lt mode gt Modulation Possible Rate bps 0 v 21 300 1 v 22 1200 2 v 22bis 2400 1200 3 v 23 1200 300 9 v 32 9600 4800 10 v 32bis 14400 12000 9600 7200 4800 11 v 34 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 17 X2 v 90 57 333 33 333 64
16. connect a phone line Your Pavilion Notebook has a built in modem If you prefer you can instead use a PC Card modem or an external modem to connect to a phone line 1 Plug one end of the phone line into the modem phone jack on the computer Be sure it clicks into place 2 Plug the other end of the phone line into a telephone jack If the phone line does not fit your telephone jack you may need to use an adapter Your built in modem may not work with multiple phone lines or a private branch exchange PBX cannot be connected to a coin operated telephone and does not work with party lines Some of these connections may result in excess electrical voltage and could cause a malfunction in the internal modem Check your telephone line type prior to connecting your phone line The Pavilion Notebook modem supports the v 23 standard required for connecting to the MiniTel system in France To connect to the MiniTel system use MiniTel emulation software available in France 20 User s Guide Hint Year 2000 Introducing the Pavilion Notebook PC Setting Up the Computer To turn on the computer Press the blue power button above the keyboard Windows starts automatically If you are turning on the computer for the first time go to To set up Windows on page 21 The power status light see Status lights on page 17 reports the following e Steady green light computer is on e Slow blinking computer is in System Standby
17. discomfort may be a symptom of a repetitive strain injury Properly setting up and using computing equipment can help to minimize your chances of experiencing this discomfort Well designed and properly adjusted equipment alone may not be sufficient to eliminate all potential problems Maintaining good posture and positioning when working on computers also has a significant bearing on your comfort What if I experience discomfort If you are experiencing any discomfort seek professional medical advice immediately Typically the earlier a problem is diagnosed and treated the easier it is to resolve Preparing Your Work Environment When using HP computing equipment it is important that your work environment contribute to your comfort and productivity 34 User s Guide Using the Pavilion Notebook PC Working in Comfort Your Chair It s very important that your chair provides a comfortable sitting position and offers the following features Seat Back Tilt Seat Back Height Seat Pan Tilt _ 5 10 degrees Seat Pan Height e A stable base such as five legs with casters Make sure the casters are designed for the type of floor you have in your workspace whether it is bare or carpeted e A height and tilt adjustment feature It should be easy to adjust your chair height from 40 cm to 52 cm 15 5 inches to 20 5 inches as measured from the top of the seat pan to the floor If you are much taller or short
18. enter the BIOS Setup utility User s Guide 105 Solving Problems with Your Computer Troubleshooting Techniques 3 From the Power menu make sure Enable Power Saving is enabled 4 Exit the BIOS Setup utility If the battery doesn t charge e Make sure the AC adapter is plugged into the power source and that the light on the adapter is on e If you re using a power strip remove the AC adapter from the power strip and plug it directly into a wall outlet e Check that the battery is fully installed and locked in place e Turn off the computer then check that the battery contacts are clean and that the AC adapter cables are fully plugged in e Move the computer away from any nearby heat source Unplug the AC adapter and allow the battery to cool down An elevated battery temperature prevents charging e If available try another battery and AC adapter If the Time Remaining percentage for the battery is not correct e When you place the pointer on the power battery icon on the Windows taskbar you will see the percentage of remaining time left on the battery The Smart Battery feature calculates the Time Remaining by dividing the battery capacity by the real time power consumed by the system In other words this percentage reflects the task you are performing at the moment For example if you are doing something that consumes a lot of battery power such as reading a CD ROM or DVD the Time Remaining percentage will be lower than
19. hardware to support SIR Standard IR or FIR Fast IR infrared communications Driver installation is required Base I O When IrDA port is enabled sets the 2F8 IRQ3 address I O address and interrupt DMA channel When Fast IR mode is enabled sets DMA 3 the DMA channel User s Guide 77 Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility Parallel Port Sets how the parallel port is Enabled configured by the BIOS specified or automatic Mode Sets the port to output only bi ECP mode directional ECP mode or EPP mode Base I O Sets the I O address 378 IRQ7 address DMA channel When ECP mode is enabled sets the DMA 0 DMA channel Local Bus IDE Enables the primary hard drive and Both Adapter secondary CD ROM drive controllers Floppy disk Enables the floppy disk drive Enabled controller CPU Serial Controls detection of processor serial Disabled Number number Security Menu Default User Password Is Shows if a user password is set Clear Supervisor Shows if a supervisor password is Clear Password Is set Set User Password Press ENTER to set change or clear user password Password Set Supervisor Press ENTER to set change or Password clear supervisor password This password protects BIOS Setup settings length can be no longer than 8 characters 0 9 A Z 78 User s Guide Configuring and Expanding Your Computer Configuring the Pavilion Noteb
20. hour format Values set take effect immediately System Date Sets the date using mm dd yyyy format Diskette A Sets the floppy drive type Floppy disk drive type detected and set automatically Primary Master Sets the hard disk drive type and Hard disk drive detected and set various parameters automatically 76 User s Guide Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility Secondary Master Sets the CD ROM drive type and CD ROM drive detected and set various parameters automatically Display Device Switches between the built in display LCD CRT LCD an external display CRT if attached and both PS 2 Pointing Enables or disables the pointing Internal pointing device and Devices devices external PS 2 mouse are enabled ZV Port Sets whether zoomed video function Disabled is enabled to connect from a PC card to a VGA controller Quiet Boot When enabled hides summary of Enabled power on self test and messages during boot System Memory Shows the system memory size 640KB Extended Memory Shows the extended memory size Detected automatically Advanced Menu Default Serial port Sets how the serial port is configured Enabled by the BIOS specified or automatic Base I O Sets the I O address and interrupt 3F8 IRQ4 address IrDA port Sets how the infrared port is Disabled configured by the BIOS specified or automatic Mode When IrDA port is enabled sets the SIR
21. if you were performing a task that doesn t require as much power The system assumes you will continue with this same task until the battery runs out Therefore the Time Remaining value should be viewed as an estimate not a precise value If the computer stops responding e Press CTRL ALT DEL to end the application that is not responding e Press the blue power button for at least 4 seconds to turn off the computer Then press the blue button again to turn the computer back on e If nothing happens insert a paper clip into the system off button on the bottom of the computer Then press the blue button to turn the computer on If the computer doesn t suspend as expected e If you have a connection to another computer the computer doesn t suspend if the connection is actively in use 106 User s Guide Solving Problems with Your Computer Troubleshooting Techniques e Ifthe computer is performing an operation it normally waits for the operation to finish You may also want to test the power management system with diagnostics See Testing Hardware Operation Printing Problems For most printing problems use the Print Troubleshooter in Windows Help If a serial or parallel printer doesn t print e Check that you are using a proper cable or cable adapter and that the printer is on e Check for paper in the printer or other printer errors e Make sure the printer cable is secure at both ends If the left edge of printed
22. in height with the front edge of the keyboard Note that your palms not your wrists should rest on the palm rest If you don t have a palm rest try not to rest your wrists on a sharp edge such as a work surface edge Mice and Other Input Devices Various aspects of using mice and other input devices may increase your risk of discomfort or injury If you connect an external mouse to your computer observing the following recommendations may reduce that risk ae a a pa w E i l a o e o a A a 40 As with the keyboard try to keep your hand wrist and forearm in a neutral position while using your mouse or other input device User s Guide Using the Pavilion Notebook PC Working in Comfort e When using a stylus or light pen with a graphics tablet don t grip the stylus tightly Keep your hand and fingers relaxed and try to maintain a neutral posture in your hand wrist and forearm e If you use your thumb to rotate the ball on a trackball or spaceball keep it in a relaxed natural shape and maintain a neutral posture in your hand wrist and forearm e Hold the mouse gently by draping your fingers over it Keep your hand relaxed and fingers loose Do not grip the mouse tightly e It takes very little pressure or force from your fingers to activate the buttons or scroll wheel on your mouse scrolling mouse trackball or other input device Using too much force can place unnecessary stress on the tend
23. may be available from Hewlett Packard under a separate support agreement Export Clause Customer agrees not to export or re export the software or any copy or adaptation in violation of the U S Export Administration regulations or other applicable regulation U S Government Restricted Rights Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause in DFARS 252 227 7013 Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 U S A Rights for non DOD U S Government Departments and Agencies are as set forth in FAR 52 227 19 c 1 2 Edition History Edition seges toe ed Se ee E eee Sees September 2000 amp This manual is printed on recycled paper 4 User s Guide Contents Introducing the Pavilion Notebook PC sseseosoesessossesoosessossesoosseseesoesessossesoossesoesossessoss 9 Taking Inventory ives Silden chavs nes nau nlisnae a wae eaa S 10 Software bundled on your computer 0 0 ee eeeeeeeeeceseeeeeseceeeeecueeeeceaeeeeeaeeaeeseeners 10 To buy Pavilion Notebook accessOries c cescessseesceeseeeeceeceseeeseeeeceecaeeeaeenseas 11 To find more information ss soseer onip etsetera iea iaip iaaiaee 12 Identifying the Parts of the Pavilion Notebook esesesseeseeseeeesesssisrrreerersrrsesirerereeree 13 BrOMt VIEW ece e e a E E E r a EEO EEE EE EE AE EE p SEE EES 13 Side VI
24. need to use the controls provided with your monitor to adjust the visual settings so that contrast and brightness levels are comfortable for you High contrast and low brightness is usually the preferable combination The monitor should be free from flicker If the image on your screen is not stable the monitor may require repair or adjustment When possible use a program that has a simple user interface such as easily identifiable icons and pull down menus Also screen information should be displayed in a structured and well organized way Monitor Use Specifications When viewing your monitor your head should not be tilted more than 15 degrees forward You should not have to look up more than 5 degrees above horizontal or down more than 30 degrees below horizontal for normal work tasks such as typing or reading Document Holders When keying in data from a hardcopy document placing it in a document holder rather than on a flat surface will make it easier to read The following recommendations should be observed when using a document holder 38 The document holder should be at approximately the same height and distance from your eyes as the screen and as close to the monitor as possible to prevent neck User s Guide Using the Pavilion Notebook PC Working in Comfort twisting Some users prefer a document holder mounted to the monitor while others prefer the document holder positioned between the screen and keyboard e I
25. s Guide 23 Using the Pavilion Notebook PC User s Guide 25 Using the Pavilion Notebook PC Operating the Computer Operating the Computer Hot key Fn F1 Fn F2 Fn F3 Fn F4 Fn F5 Fn F6 Fn UP ARROW Fn DOWN ARROW Fn F12 Fn NumLock To use the Fn hot keys The combination of the Fn key plus another key creates a hot key a shortcut key sequence for various system controls Press and hold Fn while pressing the appropriate key Press and hold Ctrl Alt with the appropriate key when using an external keyboard Does this Increases the display s contrast HPA displays only Decreases the display s contrast HPA displays only Enters Standby mode works with Windows 98 only and is identical to Suspend mode Enters Suspend mode Enters Hibernate mode Toggles the sound on and off mutes sound Increases sound volume except on external keyboard Decreases sound volume except on external keyboard Switches among the built in display an external display and simultaneous displays Toggles Scroll Lock on and off To use the Windows and Applications keys s The Windows key brings up the Windows Start menu This is the same as clicking the Start button on the taskbar 26 User s Guide Using the Pavilion Notebook PC Operating the Computer The Applications key brings up the shortcut menu for the current application This is the same menu that appears when you click the righ
26. slots 3 3 and 5 V support CardBus enabled Lower slot supports Zoomed Video Optional port replicator Microsoft Windows ME Windows compatible Plug and Play Power management Microsoft Encarta 2000 Microsoft Money 2000 Intuit Quicken Basic 2000 E Center QuickLink III Mediamatics DVD Player MusicMatch Jukebox VirusScan Adobe Acrobat Reader HP diagnostic tests Online documentation Electronic registration Recovery CD s included Centralized worldwide BIOS and driver update service User and supervisor passwords Kensington Microsaver lock slot Operating temperature 5 to 35 C 41 to 95 F Operating humidity 20 to 80 percent RH Storage temperature 20 to 60 C 4 to 140 F Storage humidity 8 to 90 percent RH User s Guide 119 Specifications and Regulatory Information Hardware and Software Specifications Major ICs CPU Intel Pentium III OR AMD K6 North Bridge 443DX OR 443BX South Bridge PIIX4e or PIIK4m Video SMI Lynx EM4 OR Trident Cyberblade 17 AGP Audio ESS M 2EM OR ESS M 3 CardBus TI PC11225 Keyboard controller National PC87570 Super I O National 97338 Software System Resources The tables on this page show typical resource usage as set up by the Pavilion Notebook BIOS Plug and play operating systems drivers and BIOS setup settings may change some of the entries To see other nondefault possibilities refer to the BIOS Setup utility which li
27. to 10 seconds after closing the DVD tray to give the computer sufficient time to recognize the CD or DVD e Restart the system 1 Remove the CD or DVD 2 Click Start on the taskbar 3 Choose Shut Down 4 Choose Restart If the DVD movie doesn t fill the screen e Ona double sided DVD each side has a different format Standard or Widescreen In the widescreen format black bands appear at the top and bottom of the screen To view the standard format flip the disc over and play the other side User s Guide 99 Solving Problems with Your Computer Troubleshooting Techniques Hard Disk Drive Problems If the computer s hard drive doesn t spin e Make sure the computer has power If necessary connect the AC adapter making sure it is plugged into a power source and into the rear of the computer If the hard disk makes a buzzing or whining noise e Back up the drive immediately e Check for alternate noise sources such as the fan or a PC Card drive If files are corrupted e Run the VirusScan program e In Windows 98 run the ScanDisk surface scan to check the platter From the Start menu click Programs Accessories System Tools ScanDisk e In Windows ME check your disk using error checking open My Computer select the disk you want to scan click File click Properties select the Tools tab and click Check Now You may also want to test the hard disk drive with diagnostics See Testing Hardware Operation Heat
28. was shipped with a product Recovery CD ROM i The product recovery CD ROM and or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD ROM was originally provided ii The use of any operating system software by User s Guide 3 Microsoft contained in any such product recovery CD ROM shall be governed by the Microsoft End User License Agreement EULA Transfer of Rights in Software Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement Upon such a transfer Customer agrees that his her rights in the software are terminated and that he she will either destroy his her copies and adaptations or deliver them to the third party Sublicensing and Distribution Customer may not lease sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett Packard Termination Hewlett Packard may terminate this software license for failure to comply with any of these terms provided Hewlett Packard has requested Customer to cure the failure and Customer has failed to do so within thirty 30 days of such notice Updates And Upgrades Customer agrees that the software does not include updates and upgrades which
29. you must provide a sufficiently large Hibernate partition to accommodate all the information stored in RAM otherwise you risk losing work in progress See Expanding the Hibernate Partition 82 User s Guide Configuring and Expanding Your Computer Removing RAM modules Removing RAM modules After you remove the RAM expansion cover do the following 1 Release the two latches at the sides of the RAM expansion module by pushing them gently outward away from the sides of the module 2 When you release the latches the free edge of the module pops up 3 Pull the module out of the connector 4 Replace the RAM expansion module door User s Guide 83 Configuring and Expanding Your Computer Replacing a hard disk drive Replacing a hard disk drive You ll need a small Phillips screwdriver to complete this procedure 1 e N From the Start menu shut down the computer Unplug the AC adapter if present and remove the battery Turn the unit bottom side up Use a screwdriver to remove the hard disk drive locking screw 5 Slide and hold the hard disk drive latch 6 Slide the hard disk drive toward the edge of the computer then lift out 7 Insert the new hard disk drive and the locking screw 8 Insert the battery Note If you are installing a new hard disk drive you should create a Hibernate partition on the drive before loading any software See Expanding the Hibernate Partition on page
30. 83 Removing RAM modules3 0 cc cisestestescccvesieescncetstecpedhbvecnsce ekenin Nene esre eK EEES is entos 85 Replacing a hard disk drive cee eceseseessesseeeessecseesecneeecsaeeecsaecasesecseeseesaeeeeeaecateneens 86 Expanding the Hibernate Partition ssssesseseseeeseeseeestseereersressesrrtesretersesrerreressesesree 87 6 User s Guide i SEFVICE ANG SUPPOLE sc ccccsscvssssassncssassesessnseacssdenssonsouascndsensssesenescecesesessasoeassonssedecasoupece 89 Hewlett Packard Limited Warranty Statement 0 eceeecssececesecneeeeeseseeeeeeeeeeeaees 90 Getting Support for Your Pavilion PC ee ceecsesccseeeeceseceeeseceeeeecneesecsaeseeesesaeeeeens 92 To use the Pavilion Notebook User s Guide ccceccsssccssesssesecseeeeceseeeeeseeaseeeneeaes 92 To get help from the HP notebook website eeeeeecesecseeeeceeeeeceseeeceaecseeseeneeaee 92 To call HP for Service and Support eeceescsesscseeeecsseeeeeseceeesecneeseesecesseeeaeenes 93 Obtaining Repair Servier 2 64 sen pended Saeed EE k Gee ene 94 To receive Warranty repair Service eee eee ceeetecneeecceeeeceseceeesesaeceeesecneeseenaeeeeens 94 To prepare your computer for SHIPMENt eee eceseeceseceeeeceeeeeceeeeeceaecateeeeneeee 94 Solving Problems with Your Computter sscsccscsssssssssssssssscsssscessssssscssssesssssesseses 97 Troubleshooting Technique Sn enen nea a oE a e Eae 98 Audio Problems orarin a r e a EE ul KETE 98 CD
31. A port on the rear of the computer or on the port replicator 4 Connect the monitor to a power source and turn it on 5 Press the blue power button to turn on the computer Windows will detect the second monitor and attempt to load the proper display driver Follow the onscreen instructions 6 Click Start Settings Control Panel Display Settings Tab Position the second monitor to the right or left of your Pavilion Notebook display to match your monitor location 72 User s Guide Making Connections Connecting External Components 7 Make sure that the Settings box Extend my Windows desktop onto this monitor is checked You can change the Screen area and Colors settings for the second monitor by selecting Display 2 These settings can be different from your Pavilion Notebook display settings There are a few limitations with dual display mode e Settings cannot be changed on the second monitor if DirectDraw is enabled for example if video is playing since the display driver cannot reallocate the display memory for dual display support e Under dual display mode only the software cursor can be used There is no hardware cursor available under Virtual Refresh mode e Games that use the DirectDraw API cannot run in dual display mode You will be prompted to disable the second monitor before running the game User s Guide 73 Configuring and Expanding Your Computer User s Guide 75 Configuring and Expanding Yo
32. CD Call the HP Customer Care Center at 970 635 1000 in the U S for the address and telephone number of an HP service center near you To update the Pavilion Notebook BIOS Hewlett Packard may provide updates to the BIOS to enhance the capabilities of the Pavilion Notebook Updates will be available from HP Customer Care Visit the technical support area of the HP Pavilion Notebook Web site at http www hp com notebooks Download the BIOS update and follow the instructions in the README TXT file on how to create the BIOS update floppy disk Because a BIOS update replaces the previous version it is important you follow these instructions exactly Otherwise the computer may be damaged The BIOS update process resets the configuration settings in the BIOS Setup utility and it erases any BIOS passwords 1 Remove any PC Cards If the notebook is docked undock it Connect the AC adapter to the notebook Insert the BIOS update disk in the floppy disk drive Restart the computer When you see the HP logo press ESC to enter the boot menu Select diskette device press enter ONAN NHN FW Wb Follow the onscreen instructions This starts a process that takes approximately 1 minute Once the update process begins do not interrupt it 9 When the process is completed reboot the computer by pressing the system off button on the bottom of the notebook 114 User s Guide Note Solving Problems with Your Compu
33. Click OK If you also want to set up hardware password protection see Configuring the Pavilion Notebook with the BIOS Setup Utility To attach a security cable Your computer has a built in connector that allows you to secure the computer with a cable The Kensington MicroSaver lock system works with this connector and is available at many computer stores 1 Wrap the cable around a stationary object such as a table leg User s Guide 31 Using the Pavilion Notebook PC Securing the Computer 2 Loop the cable to create a slipknot around the stationary object make sure it can t slip off 3 Insert the lock into the computer s security connector and release the key Store the key in a safe place away from the computer To use the VirusScan utility Virus software can help protect the integrity of your data This is especially important when you are connected to the Internet To access the VirusScan applications click on Start Programs McAfee VirusScan McAfee VirusScan Central Refer to help within each of the VirusScan applications for tips on usage 32 User s Guide Using the Pavilion Notebook PC Working in Comfort Working in Comfort WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury For more information about reducing your risk visit our ergonomics Web site at www hp com ergo Thank you for selecting HP computing equipment To optimize your comfort and pro
34. D ROM DVD for first boot device 5 Exit the BIOS Setup utility e Reboot the computer You may also want to test the DVD drive with diagnostics See Testing Hardware Operation 98 User s Guide Solving Problems with Your Computer Troubleshooting Techniques If the DVD is playing erratically e Dirt or smudges can cause a disc to skip Clean the disc with a soft cloth If the disc is badly scratched it will have to be replaced If a DVD movie stops playing in the middle e The DVD may be double sided Open the DVD tray and read the text near the center hole of the disc If it says Side A flip the disc over close the tray and then press the Play button to continue playing the movie e You may have accidentally paused the DVD movie Press the Play button to resume playing the movie If you get a Region Code error when playing a DVD movie e DVDs may include regional codes that are embedded into the disc data These codes prevent DVD movies from being played in regions of the world that are different from where they are sold If you get a Region Code error you are trying to play a DVD that is for a different region Make sure you play a DVD designed for your region If you get a System Error Unable to read drive message when running a CD program or a movie on the DVD drive e Fora single sided CD or DVD make sure the disc is placed into the drive with the label facing up e Make sure the DVD or CD is clean e Wait 5
35. EW s cs3i se e er e ere eaters ee ER E eee 14 Rear VIEW sive aansca dain Abd eae AE E AEE E A SES 15 Bottom VIEW scsi dh aeaaea ee ae satan puoiaid tye E aE o SES 16 Status lights oe eA na a aar E E A AE tives 17 CD ROM drive buttons siii ioeo aione oae e arre R eae onde elses 18 Setting Up the Comp tersi iine arina eie ariii ir eaS airian E E eae asen 19 To install the battery inann man an E a e EE r REE 19 To connect AC powers cscsscsesocssthssassesventsestyethocssissdanevssbeassyesisdasnstessvenevedestbassnees 19 To connecta PHOME INE cases le paesse aaeeea r A cu test sopedade soyeeseesepedoreest 20 TO torn On The COMPULED oe eiae a rea eE EEE E opens EEEE 21 To Set UP Wmd WS arn n r a E E E a EE 21 To register Your COMPULED srie eiri r e i oi ie eri esri isiin 22 TO reset the SCreen SAVET peisir oe ratae aE Ea EEEE EEEE Ta 24 Using the Pavilion Notebook PC essesseseosoesessossosoossescosesoessesoesoesessossessossesoessesessosseseo 25 Operating the Computers rcer oea e nEs e EERTE EEEE EEEE Ea EEEE IA FEES 26 Toruse the Pri hot keysnrgi segera taor rio nE ESEE EE S 26 To use the Windows and Applications keysS seseeesesesseeseeeieresssrsrsrerrererrsrsesreerees 26 To use the embedded keypad 000 eee eee aseeseensa irass iae 28 Lo use the ALT GRY sisi lasers a r a a A ness 28 To adjust the displays reni e aree a E E r A S eb ae 29 To adj st the volume soii nesnenin ioiai enseia eo e Eee roas aE aaa 29
36. Fn DOWN ARROW e To temporarily silence the speaker without changing the volume setting press Fn F6 Press Fn F6 again to restore the speaker output In Windows 1 Click the speaker symbol in the taskbar 2 Drag the volume control bar up or down to adjust the volume 3 To temporarily silence the speaker without changing the volume setting click Mute With the CD ROM drive buttons Selected Pavilion Notebook models also have CD ROM drive buttons which you can use with music CDs when the system is off e To increase the volume press the volume control up button to the far right of the front edge of the computer e To decrease the volume press the volume control down button to the left of the volume control up button 28 User s Guide Note Using the Pavilion Notebook PC Operating the Computer To use the touch pad The touch pad a touch sensitive pointing device that controls the motion and speed of the pointer on the screen is built into your computer 1 Move a thumb or finger across the touch pad in the direction you want the pointer to move 2 Use the click buttons which function like the left and right buttons on a mouse to make your selection You can also tap on the touch pad instead of clicking a button e To open an application move the pointer over the icon then press the left button twice rapidly e To make menu selections move the pointer to the item and press the left button once e To o
37. HP Customer Care Web site 12 HP notebook website 90 HP warranty 88 I infrared port location on Pavilion 15 inventory 10 K Kensington lock slot location 14 L laser safety 124 latch location 13 license agreement 3 lights AC adapter 19 M microphone location 13 microphone jack location on Pavilion 15 MiniTel system connecting to 20 modem built in 20 N Num Lock status light 17 O on off button location 13 using 21 P parallel port location on Pavilion 15 Pavilion ports 67 Pavilion Notebook bottom view 16 front view 13 side view 14 support 90 Pavilion Notes 12 Pavilion Web site 56 PC Cards inserting 64 removing 64 slot for 14 phone jack location 14 phone line connecting 20 plug requirements 123 User s Guide 129 pointing device location 13 using 29 ports Pavilion 67 power button location 13 connecting AC 19 processor speed 56 status light 17 suspending 51 troubleshooting 105 power cords 123 power management 50 manual 51 processor speed 56 PS 2 port location on Pavilion 15 R RAM correct handling 81 cover location 16 installing 81 removing 83 recovering hard disk 113 software 113 Recovery CD troubleshooting 107 using 113 registering computer 22 regulatory information 125 repair obtaining 116 service 92 shipment 92 116 repair service 92 resetting screen saver 23 S safety 130 battery
38. Incorporated See the individual programs for additional copyright notices Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation Pentium and the Intel Inside logo are U S registered trademarks and MMX is a U S trademark of Intel Corporation TrackPoint is a U S registered trademark of International Business Machines Adobe and Acrobat are trademarks of Adobe Systems Incorporated Hewlett Packard Company Mobile Computing Division 19310 Pruneridge Ave Cupertino CA 95014 2 User s Guide HP Software Product License Agreement Your HP Pavilion Notebook PC contains factory installed software programs Please read the Software License Agreement before proceeding Carefully read this License Agreement before proceeding to operate this equipment Rights in the software are offered only on the condition that the customer agrees to all terms and conditions of the License Agreement Proceeding to operate the equipment indicates your acceptance of these terms and conditions If you do not agree with the terms of the License Agreement you must now either remove the software from your hard disk drive and destroy the Recovery CD or return the complete computer and software for a full refund Proceeding with configuration signifies your acceptance of the License Terms Unless otherwise stated below this HP Software Product License Agreement shall govern the use of all software that is provided to you
39. Mobile Computing Division 19310 Pruneridge Ave Cupertino CA 95014 U S A declares that the following product Product name HP Pavilion Notebook PC 126 User s Guide Options Safety EMC Supplementary Information Quality Department Hewlett Packard Company Mobile Computing Division Specifications and Regulatory Information Regulatory Information All conforms to the following product specifications IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 GB4943 1995 IEC 825 1 1993 EN60825 1 1994 CISPR 22 1993 EN 55022 1994 Class B 1 GB9254 1988 EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4kV CD 8kV AD IEC 801 3 1984 prEN 55024 3 1991 3V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV signal lines 1 0kV power lines FCC Title 47 CFR Part 15 Class B ANSI C63 4 1992 AS NZS 3548 1995 Rules and Regulations of Class B The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC and IEC 825 1 and carries the CE marking accordingly This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The HP F1740A and F1454A AC DC adapter used with this product is designed to operate on all power systems other than IT power s
40. ROM Drive Problems ioei diesis oeiee rensei reenen a a eE a RE 98 Display Problems ipani a e e a aiei a 99 DVD Problems erena Bais Site E EAA ee a ae 100 Hard Disk Drive Problems vss c5 55sfyeiesssnpsccdesbessyaceapa niessestenspausondendessnnsseueeedesvesetos 102 Heat Probl eiistosscisescocssh ewes oc pasens EEEE segues th oe eaten test sae ts ish ordi Mastek esesdes 102 Keyboard Touch Pad and Mouse Problems cescceeseeeeseeceeeeeeneeceeeeeeneeees 102 Memory Problems srecne eoep ireo eere ere EA ECE E E EE ERE E e 103 MIDI Problems is5 2 csi Sidestieiice E E E RE RE ERA 104 Modem Problems iss s cs sssessshasee sescsssseyspaysbseaedsexsies ue cbetasscchegea ep ta sabes ised suvacteassees 104 PC Card RPEMCTIA Problems scteceihst eren lesbo Rat ieee eis 105 Performance Problems nerin tinnen Be crock a E eE a eee siaetete eee 106 Port Replicator Problems s arainn aie s e ae E aaaea Ei 107 Power and Battery Problems essesseseessseeseseessseesrssrsresresreersseeresreeresrerrnsesreeresre 107 Printing Problems se e e e naaa aaa aea Ee ea ra E E EEE RES 109 Recovery CD Problems 302 035 sss essscseusssasssesdetsstscssvectdeveveseocanis distesshssssyeosievenss SeS 109 Serial Parallel and USB Problems cccccccsscccceesececessceceenseeecessseeeenseeeeenas 110 Startup Problems coin enii oeiee eren Enea eE ee EREE E EE TEEPE OE AEE 111 Suspending and Resuming Problems ssesseseseeeeeereeieesrsrsrsrerrers
41. SDRAM modules only EDO RAM is not supported Your computer s computer chips are extremely static sensitive Static electricity can permanently damage computer chips Carefully read the following caution information Handle the RAM module only by its edges Otherwise you may damage the module due to electrostatic discharge Static electricity can permanently damage computer chips It is therefore important to discharge the static electricity from your body before installing the memory module Discharge your body s electricity by touching the metal shielding around the connectors on the rear of the computer You ll need a small Phillips screwdriver to complete this procedure 1 Click the Start Button and select Shut down 2 Unplug the AC adapter if present and remove the battery 3 Remove the RAM expansion cover located on the bottom of the computer using a Phillips screwdriver 4 Insert the RAM expansion module into the connector at about a 30 angle until it s fully inserted Then press down at both sides of the module until it latches 5 Replace the RAM expansion module door 6 Insert the battery User s Guide 81 Note Configuring and Expanding Your Computer Installing RAM modules If you add RAM so that your total RAM is greater than 256 MB you must change the size of the Hibernate partition This partition is automatically used to save your current session from RAM when battery level is low As a result
42. The card may have been reset if the computer suspended or turned off Exit any applications then remove and reinsert the card User s Guide 103 Solving Problems with Your Computer Troubleshooting Techniques If a PC card modem is not working Disable the internal modem 1 ON tS Click Start Settings Control Panel Double click System Click the Device Manager tab Double click Modem to list the current modem devices Double click the internal modem Select the checkbox Disable in this hardware profile Performance Problems If the computer pauses or runs sluggishly Press CTRL ALT DEL to see if an application is not responding Reboot the computer Delete temporary and unneeded files Certain background operations such as VirusScan can affect performance while they re running Check the BIOS Setup settings 1 2 3 4 From the Start menu shut down then restart the computer When you see the HP logo press F2 to enter the BIOS Setup utility From the Power menu set CPU Cooling Modes to Performance Exit the BIOS Setup utility Some file browsers may be unresponsive while they re processing a graphic image or waiting for broken network connections to time out Install additional memory if Windows is spending a lot of time swapping to disk Check amount of available free disk space 104 User s Guide Solving Problems with Your Computer Troubleshooting Techniques Port Replicato
43. To use th touch padite oara e e Gide hia inte EE 30 Securing the Computers s a eaa aaa naaa aR E TE aa Eaa REEE EE Re 31 To set Up password protection siiis eeeecseeeeceseeeceseceeesecseeseceecsevecsaseeesaecaeeseeneeats 31 Toiattach a security Cable iss e e a deel iese aie hae Rat N a 32 To use the VirusScan utility nienn eee ree ae neoa TEE E AREE ea E Eee Eoas 33 Working in Comforts niia dire Ea E EE E EE na ieee tas 34 About Repetitive Strain Injury oo cic cseecsseeecssecseeeceeeecseeeecsaecaseecsaeeaeeseeneeats 34 Preparing Your Work Environment cc ceeceesccsseeceesecseeseceeeeeesaeeeesaeeaeeseeneeats 36 Setting Up Your HP Computing Equipment 0 0 cece eceseecessecreeeecneeeeceseeseeneeeee 39 Comfort and Safety Checklist eenieder eones da eei oeni aiekin trek ei anbos igina 44 Your HP Pavilion Notebook PC cei eeesessssecseeeeceseeecesecaeesecsesseeeseeeeaeeaseneeneeaes 45 Caring for Your Compter sessie ire iien a i eai raies 47 To protect your hard disk drive esccescceseceseeeceeseeeseeesceseceeceseceseenaeeeaecnneeneeeas 47 User s Guide 5 To take care Of your COMPULEL cececeeeeeseeesceesceeeceeeeeseceseeesecaecnaecseeeneeeeeneeens 47 To safeguard your data cecceescessceecceseceseeesecseecaeeeseeeneeeeeeeceeenseceeeeeaeeaecnaeeeeens 47 To extend the life of the display eeeeessescesecreesecseesecsseeereceaeeecaecaeeseeneeaes 48 To get the most from your batteries cece seessecseeee
44. and 3 7 kilos 3 and 8 pounds When traveling be sure to carry your computer properly to minimize strain on your body Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders User s Guide Using the Pavilion Notebook PC Caring for Your Computer Caring for Your Computer The following are recommendations for maintaining your computer during everyday use as well as preventing potential physical damage or data loss To protect your hard disk drive Hard disk drives as well as other internal components are not indestructible and can be damaged by inappropriate handling and operation Avoid bumps or jolts Do not operate the computer while traveling over bumpy terrain Suspend or shut down the computer before transporting it This turns off the hard drive A drop of a few inches onto a rigid surface while the hard drive is operating could cause loss of data or damage to the drive Carry the computer in a padded case to protect against bumps and jolts Set down the computer gently To take care of your computer Provide adequate ventilation around the computer Ensure that the computer is sitting on a flat surface so that air is able to flow underneath the unit Be sure to suspend or shut down the computer before putting it in a carrying case or other enclosed space Do not pick up or carry the computer by the display Do not use the computer outside in the rain or snow
45. ands arms shoulders neck and back You should stretch at least as often as you take brief task breaks at least once every hour Discomfort may be alleviated by using alternative ergonomic designs and accessories such as ergonomically personalized chairs palm rests keyboard trays alternative input devices prescription eyeglasses anti glare screens and more Seek additional information from the sources available to you including your employer doctor local office supply store and the information sources listed in the online version of Working in Comfort which is preloaded on the hard disk of your HP computing equipment Your HP Pavilion Notebook PC You can use your HP Pavilion Notebook virtually anywhere anytime The following recommendations should help you work more comfortably Note that if you are using your portable computer as your primary computer or using it for extended periods you should use it with a full size keyboard monitor and mouse This will give your portable computer the adjustability and comfort features of a desktop unit HP port replicators offer quick easy connections to these devices More information on how to prepare your workspace environment and set up your HP equipment is available in other sections of Working in Comfort with Your HP Computing Equipment User s Guide 43 Using the Pavilion Notebook PC Working in Comfort Preparing Your Mobile Work Environment Use a chair that provides good su
46. ark of Hewlett Packard The Pavilion Notebook PC Quick Start sheet shows how to get your computer up and running quickly This table lists other sources of information about your computer Source Pavilion Notebook User s Guide Pavilion Notes Introductory Microsoft manual for Windows Pavilion Notebook Web site HP Customer Care Web site 12 Description The User s Guide is a help file located on your hard drive It provides you with detailed information about your Pavilion Notebook PC Start Programs Pavilion Library or double click the desktop icon For Windows ME Start Help Your HP Notebook This document contains late breaking information available after the manuals were completed Start Programs Pavilion Library or double click the desktop icon For Windows ME Start Help Your HP Notebook HP Notes This manual contains information about using the standard features of Microsoft Windows www hp com notebooks www hp com cposupport User s Guide Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Identifying the Parts of the Pavilion Notebook Front view 1 Latch to open the computer Built in microphone Blue power button Status lights see Status lights Built in speakers nH vn A U N Touch pad pointing device User s Guide 13 Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook 7 Click buttons
47. board e An adjustable keyboard tray may be useful if you cannot adjust your chair or work surface to the proper height for typing It should adjust in height from 64 to 76 cm User s Guide 39 Using the Pavilion Notebook PC Working in Comfort 25 to 30 inches above the floor and tilt forward and backward to help you find the most comfortable position Note that research has shown that there may be less muscle tension in shoulders and forearms with the keyboard tilted away from you When using your HP keyboard remember it takes very little pressure or force from your fingers to activate the keys Improper typing style the use of too much force can place unnecessary stress on the tendons and muscles in your hands wrists and forearms Make sure that your hands are in a neutral position when you use your keyboard This means that your forearms wrists and hands should be in a straight line The keyboard has a low profile to help prevent excessive bending of your wrists while typing Literature suggests that you should not bend your wrists sideways or more than 10 degrees up or down Keep your wrists straight by moving your entire hand and forearm over to use the function keys or numeric keypad You may use a palm rest to help keep your hands and wrists in a comfortable and neutral position when you are not typing Some HP keyboards come with an integrated palm rest If you use a palm rest see that it is rounded and padded and flush
48. ck Start Settings Control Panel Double click Display Click the Settings tab Click Advanced Click the Monitor tab Click Change Click Next Sy i Pe S User s Guide 97 Solving Problems with Your Computer Troubleshooting Techniques 8 Choose to manually select the monitor type 9 Select Laptop Display Panel in Windows 98 or Digital Flat Panel in Windows ME and click Next 10 Click Next and then Finish 11 Click Close 12 Reduce the resolution to 800x600 pixels and click Apply If an external display does not work e Check the connections e Press Fn F12 in case the external monitor was disabled Do this three times to return to the state you started from e The external monitor may not be detected In the BIOS Setup utility try setting Video Display Device to LCD CRT in the Main menu You may also want to test the display with diagnostics See Testing Hardware Operation DVD Problems If you can t boot from a CD or DVD in the DVD drive e Make sure the CD or DVD is bootable such as the Pavilion Notebook Recovery CD e If you always want to boot from a CD or DVD when one is present check the boot order in BIOS Setup 1 From the Start menu shut down then restart the computer 2 When you see the HP logo press F2 to enter the BIOS Setup utility 3 Open the Boot menu The default boot order is 1 CD ROM DVD 2 Diskette A and 3 Hard Drive C 4 If the default has been changed select C
49. cneeeeceeeeeceaeceseeceaecaeeseeneears 48 To clean your computer osse eee eee cee E E E K N EAREN EE 49 Traveling with Your Computer e s sesesesessesosoesesesoeeesoroeseseccesosoesesececoroesececoerororseseceeeesoee 51 Managing Power Consumption cccessecsssscsseseceseceeesecseesecneeeeeaeceesaecaeesesneseeeaees 52 To use automated power management seeesseseesserseessrsreerrsrerrssrrrrerrrreereseeersse 52 To use manual power management sesssseseseeesesreeresrerrsstsreeresreerssrrrrsserreeresrent 53 Using Battery POWE Teias esevnt e a ee et at E E A lena 56 To check the battery Status s ccc ss esscsssssesssesesesescssnsedetes steubeasebeuebep EE EEE e 56 To respond to a low battery Warning eeseseeeseseeereseessestrrreressrrrereessesesrereeresees 57 To optimize battery operating timMe eseseseseessessterereersesttrtsrstssrstsreeseesesrereererees 57 To control the processor speed eessesesseeesssrseeesesetereserrrssrrrrsesteerrseerrsserrrsresreee 57 Making Connections ccscccscscscssscscscscsccssccssscssscssseseccseccscssecssccssecsscssscssssssssssssesesens 59 Using Your Modemiisiei os statue aninin dau destanay essed enn E a aaa 60 To sign up with an Internet Service Provider eeceeeeceseeeceseceeeeceeeeeeeeetees 60 To connect to the Internet eee cee ieten en essiens eese ie ronki SEE ne 61 To disconnect from the Internet 2 0 0 ee eeseeecseseeceseeeceseceeesecaesseceaeeeeaecaeese
50. d HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP s limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries states or provinces do no
51. de Note Traveling with Your Computer Managing Power Consumption Sometimes the system stops responding and you are not able to turn off the computer as described above To recover use the following in the order listed e If you are unable to access the Start menu you can turn off the system by pressing and holding the blue power button for 4 seconds e If holding the blue power button fails insert a pin or straightened paper clip into the system off button on the bottom of the computer see Bottom view on page 16 When the system hibernates as a result of a critically low battery you will find when resuming that all your data has been saved but that some functions may be disabled To resume normal operation restore power by connecting AC power or installing a charged battery perform a full shutdown and then restart the computer User s Guide 53 Traveling with Your Computer Using Battery Power Using Battery Power To check the battery status From the battery status light The battery status light second from left reports the following information Green AC attached battery full Orange AC attached battery charging Red AC attached battery will not accept charge From the Windows taskbar The System Tray on the Windows taskbar includes a power icon that allows access to more detailed battery status information The icon looks like a battery when AC is not connected e Place pointer over the pow
52. dispose of the battery pack in fire or water Handle a damaged or leaking battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minutes and seek medical attention Do not expose the battery pack to high storage temperatures above 60 C 140 F When the battery is not in use store it in the battery pouch provided When discarding a battery pack contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries To obtain a replacement battery contact your local dealer or HP sales office Do not charge the battery pack if the ambient temperature exceeds 45 C 113 F Laser Safety The CD ROM and DVD drives used with the HP Pavilion Notebook PC are certified as Class 1 laser devices according to the U S Department of Health and Human Services DHHS Radiation Performance Standard and International Standards IEC 825 TEC 825 1 EN60825 EN60825 1 These devices are not considered harmful but the following precautions are recommended Ensure proper use by reading and following the instructions carefully If the unit requires service contact an authorized HP service center see the Pavilion Notebook Support and Service section of this User s Guide Do not attempt to make any adjustment of the unit Avoid direct exposure to the laser beam do not open the u
53. ductivity it is important that you set up your work area correctly and use your HP equipment properly With that in mind we have developed some set up and use recommendations for you to follow based on established ergonomic principles Improper and prolonged use of keyboards and input devices are among those tasks that have been associated with repetitive strain injury RSI to soft tissues in the hands and arms If you experience discomfort or pain while using any computing equipment discontinue use immediately and consult your physician as soon as possible In addition to the information on RSI given in this chapter you may also consult the online version of Working in Comfort preloaded on the hard disk of your computer Start Programs Pavilion Library Working in Comfort or visit HP s Working in Comfort Web site About Repetitive Strain Injury Because your comfort and safety are our primary concern we strongly recommend that you use HP computing equipment in accordance with established ergonomic principles and recommendations Scientific literature suggests that there may be a relationship between injury to soft tissues especially in the hands and arms and prolonged improper use of keyboards or other equipment requiring repeated motions of the hands and forearms This literature also suggests that there are many other risk factors that may increase the chance of such injury commonly called Repetitive Strain Injury What is
54. e click the AOL icon on the desktop Or e If you signed up with another ISP double click the Internet Explorer icon on the desktop and then click the Connect button in the Dial up Connection window When you are successfully connected to the Internet you ll see a connect icon two connected computers next to the clock on the taskbar You are now ready to explore the Internet To go to a specific Web site enter the address for example www hp com in the browser s Address field To search for information on the Web you can use the browser s Search tool and enter the word or phrase you are looking for Using AOL as your ISP When you use AOL as your Internet Service Provider you can access the Internet only with AOL s own software you can t use a standard browser like Internet Explorer As a result e You cannot view Web sites by clicking on links such as those in the electronic User s Guide that link to the HP notebook Web site e You cannot go to a website by entering the address in Windows Explorer e You cannot use the eFax icon on the desktop If you try to access the Internet without using the AOL software the Easy Internet Signup software automatically launches asking you to sign up for an ISP In that case cancel the program and launch AOL User s Guide 59 Making Connections Using Your Modem To disconnect from the Internet You remain connected to the Internet until you shut down the computer disconn
55. ect the phone line from the computer or give a command to hang up the connection e To disconnect from AOL use the Sign Off menu e To disconnect from other ISPs double click the connect icon two connected computers next to the clock on the taskbar and click Disconnect To send and receive e mail The steps for sending and receiving e mail depend on your Internet provider If you are using AOL e mail services are part of your AOL service For other ISPs you can use Outlook Express included with your computer or an e mail system of your choice This section includes instructions for using Outlook Express To start Outlook Express 1 Double click the Outlook Express icon on the desktop 2 If you are not currently connected to the Internet the Dial up Connection window appears Choose Connect to connect to the Internet To send an e mail message 1 Start Outlook Express 2 Click the New Mail tool on the toolbar 3 Fill in the information in the New Message window 4 When you re finished click the Send button To receive e mail messages 1 Start Outlook Express 2 Click the Send Recv tool on the toolbar to have Outlook deliver new messages 3 Click the Inbox folder to view the list of messages Unread messages appear bold on the screen 4 To view a message click it once Or double click to view the message in its own window 60 User s Guide Making Connections Using Your Modem To send and receive fa
56. eneeaee 62 To send and receive mail siccitate 62 To send and receive faxes erresetan eaa eo Eaa ree Ee EA DREE ESEESE 63 To select MOdEMLMOMES verse desea ean e ee ea a a r ENEE E EE ee 64 To dial in France and Spalt iendre eoira ea a E oE E 65 Connecting PC Cards na ara Tee a E A e r ae Red 66 Toins rt a PC Gard inion r ai E E EER E A ina 66 To remoye PC Card orori sose ere EE E OA EEE EEE ES yai 66 Connecting External Components sseeeesesesestseretereesesreterretetsrerrerstssesesrerretserseseeet 68 To identity the ports nerens nnan a e e tied E e uh E R 68 To us the port replicators naenin iae en eeta are a ERE e naa 70 To connect a printer or other parallel device essssesssseessseseessesersrssersrssrsessesee 72 To connect an external keyboard or PS 2 MOUSE 0 ee ee sees eeeceee cee cnneceeeneeees 72 To connecta USB deyi Ce e re or ra raa e a eA aaor E EE S Ei ERER ESERE rE Eies 73 To Connect AUIO CEVICES aese ee eee eeeesecceeeeseceeesecseesecneesecsseeeessecaeesecserseesaeenesaeeateaes 73 To use an external MONOT iiei ipokee Eene rE EESE A E E o 73 Configuring and Expanding Your Computer ccscssscssssssscscscsscscssesescssscssseesees 77 Configuring the Pavilion Notebook with the BIOS Setup Utility eee 78 To run the BIOS Setup utility csceeessesesesssersecoserosesstsessecserenssesonenensesononss 78 Installing RAM module Sheree e enrera ne aaea n ana a e e Serasa s i aip ea
57. er icon to display a percentage of remaining time e Right click the power icon to view the options for displaying power information e Left click the power icon to display a menu of the available power schemes 54 User s Guide Note Traveling with Your Computer Using Battery Power To respond to a low battery warning The computer automatically alerts you when the battery power drops to a critically low level First you will hear a high pitched beep Then if you have not taken restorative action within a short time the system hibernates You won t be able to turn the computer on again until you restore power by one of the following actions e Plug in the AC adapter see To connect AC power e Replace the battery with one that is charged see To install the battery If you plug in the AC adapter you can continue to work while your battery recharges To optimize battery operating time e Plug in the AC adapter especially while using the CD ROM or DVD drive the floppy disk drive or any external connections such as a PC Card or a modem e If you have an I O PC Card that is a PC Card having an external connection such as a network card remove it when you re not using it Some I O cards use significant power even while they re inactive e If you work with an application that uses the serial port or an I O PC Card exit the application when you have finished using it e Turn off the CD player when you
58. er than average you may need a chair that can be adjusted beyond this range Adjust your chair so that the work surface or keyboard tray is at elbow height and your feet are flat on the floor with your knees slightly bent below your hips Ideally the seat pan should be able to tilt both forward minimum of 5 degrees and backward minimum of 10 degrees If the chair has an adjustable seat pan inclining the seat slightly forward will transfer some of the pressure from the spine to the thighs and feet This will relieve pressure on your back e A curved seat edge The front of the seat should be curved and finished in a waterfall edge e An adjustable back support in both height and forward and backward tilt It is important that the backrest correctly supports the lower part or lumbar curve of the back User s Guide 35 Using the Pavilion Notebook PC Working in Comfort e A freely rotating swivel so you can move easily from side to side e Fully adjustable and padded armrests The chair arms should not interfere with adjusting the chair or moving it close to your work surface Your Work Surface Ideally you should be able to adjust the height of your work surface A simple way to ensure your work surface is at the correct height is to first adjust the height of the seat pan of your chair With your chair properly adjusted and your feet firmly on the floor adjust the work surface height until your forearms are parallel to the fl
59. f the hard disk drive is defective you will receive a replacement drive with the original HP software User s Guide 93 Solving Problems with Your Computer User s Guide 95 Solving Problems with Your Computer Troubleshooting Techniques Troubleshooting Techniques Audio Problems If sound is not audible e Press Fn Up Arrow several times e Click the speaker icon on the taskbar to ensure that Mute is not checked e When you are operating your computer in MS DOS mode for example when running MS DOS games you may find that the sound does not operate properly Use Windows applications for full use of sound capabilities If sound does not record e Check software controls for recording sound Start Programs Accessories Multimedia or Entertainment Sound Recorder You may also want to test the audio with diagnostics See Testing Hardware Operation If the PC card detection beep s at startup are very loud and volume cannot be adjusted e Download the latest audio driver from the technical support area of the HP Pavilion Notebook Web site http www hp com notebooks CD ROM Drive Problems If you can t boot from a CD in the CD ROM drive e Make sure the CD is a bootable CD such as the Pavilion Notebook Recovery CD e If you always want to boot from a CD when one is present check the boot order in BIOS Setup 1 From the Start menu shut down then restart the computer 2 When you see the HP logo press F2 to e
60. f the primary task is to view documents rather than using the monitor the document holder may be placed directly in front of the keyboard with the monitor slightly to the side e To help reduce stress on your neck and prevent eye fatigue try to minimize the movement of your head and eyes while using a document holder Your HP Keyboard The proper positioning and use of your HP keyboard is important when using HP computing equipment Be sure to observe the following recommendations to optimize your comfort and safety gt Keyboard Slope Keyboard Height Clearance 64 76 cm e We recommend you place your keyboard in front of the screen or document holder whichever is viewed the most Your HP keyboard has long cables so you can place it in the position that is most comfortable for you while you are using your system e Because HP keyboards vary in depth you ll want to be sure that your work surface or keyboard tray has sufficient room to accommodate your model The keyboard tray should be wide enough to hold both the keyboard and mouse or trackball 66 to 71 cm 26 to 28 inches e Your HP keyboard may have a kickstand that can be opened or closed to raise or lower the keyboard angle If you are in the correct sitting position with your elbows at about the same level as the work surface you may not need to use it However if your elbows are below the work surface you may wish to use the kickstand to raise the back of the key
61. ffice Before you begin connect the AC adapter to your notebook since your battery may not be sufficiently charged to complete the Windows setup Also be sure to connect the notebook to the phone line For information on connecting your modem see To connect a phone line User s Guide 21 Note Introducing the Pavilion Notebook PC Setting Up the Computer 1 Press the blue power button 2 The Windows Setup program starts automatically 3 Follow the instructions as they appear on the screen During setup you are prompted to e Enter a user name e Register your computer e Accept the License Agreement e Select an Internet Service Provider If you experience any connection problems with your modem you can try redialing If that doesn t work you can skip the product registration and ISP selection for now To register your computer Be sure to register your computer Registering is free and fast and it ensures you will receive quicker more personalized support The information you provide during registration will be used to provide you with better products and services There are three ways to register e by modem e by phone e by fax By modem Windows automatically prompts you to register by modem If you wish to do so make sure that you have connected the phone line then follow the onscreen instructions If you choose not to register right away you can register by modem later by double clicking the Regist
62. g your computer in for service e PC cards e AC adapter and power cord e CDs in the CD player e Floppy disks in the floppy disk drive When sending your Pavilion Notebook to Hewlett Packard please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit If the hard disk drive is defective you will receive a replacement drive with the original HP software 116 User s Guide Specifications and Regulatory Information User s Guide 117 Specifications and Regulatory Information Hardware and Software Specifications Hardware and Software Specifications Physical Attributes Processor and Bus Architecture Graphics Storage Audio System For the most up to date information on Pavilion Notebook PC specifications go to the HP Pavilion Notebook Web site at www hp com notebooks HP Pavilion Notebook PC Hardware Specifications Size 311mmx249mmx42mm 12 24 x9 80 x 1 64 closed Weight 3 0 kg 6 6 Ib Intel Pentium III processor Speedstep Support on 600 MHz or above 128 KB OR 256 KB L2 cache 32 bit PCI bus 14 1 inch XGA active matrix TFT display 1024x768x64K colors Trident Cyberblade 17 AGP 3D graphics controller with 4 MB or 8 MB SGRAM OR SMI Lynx DEM4 AGP graphics controller with 4 MB SGRAM Zoomed Video support for lower PC Card slot Dual monitor support Rechargeable 8 cell lithium ion battery 14 4 Vdc 3 2 AH 46 watt hours 3
63. h two Recovery CDs you may be prompted to insert the other Recovery CD during the partitioning process 13 When you are prompted to reboot your computer remove the Recovery CD and press Ctrl Alt Delete User s Guide 85 Configuring and Expanding Your Computer Expanding the Hibernate Partition 14 Follow the onscreen instructions for setting up Windows 15 When Windows setup is complete reinstall any applications and restore backed up data 86 User s Guide Service and Support User s Guide 87 Service and Support Hewlett Packard Limited Warranty Statement Hewlett Packard Limited Warranty Statement 88 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified in the Warranty Duration sheet included with your HP computer If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified in the Warranty Duration sheet included with your HP computer due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty perio
64. he Power menu 3 Ifthe Auto Turn on Dock field has a check next to it click on it to remove the check 4 Exit the BIOS Setup Utility To disconnect from the port replicator 1 Press down on the two release tabs on the port replicator as shown 2 Lift the computer from the port replicator User s Guide 69 Note Note Making Connections Connecting External Components To connect a printer or other parallel device The parallel port uses a standard 25 pin connector most commonly used for connecting dot matrix ink jet and laser printers You may also use it to connect a parallel Zip drive e Connect the parallel printer cable or other parallel cable to the parallel port If you connect a Zip drive to the parallel port you can enhance its performance by installing the accelerator that is supplied with your Zip drive To connect an external keyboard or PS 2 mouse The 6 pin PS 2 port allows you to attach an external keyboard or a PS 2 compatible mouse to the computer While an external PS 2 mouse is connected the touch pad is normally disabled The Pavilion Notebook provides one PS 2 port the optional port replicator provides two PS 2 ports e Plug the mouse or keyboard PS 2 cable into the PS 2 port on the computer e To connect both a mouse and keyboard use the HP F1469A Y adapter e To connect a device that has a PC type jack first connect its cable to an adapter cable with a PS 2 jack To use hot keys fr
65. he telephone call During the free assistance period HP will assist with questions about e applications and operating systems included with your computer e HpP described operation environments and conditions e HP accessories HP upgrades and basic operation and troubleshooting HP will not be able to help with questions about e non HP hardware software operating systems or usage not intended for or not included by HP with the product e how to repair the product yourself e product development or custom installations e consulting To locate the Customer Care Center in your area check the following table HP Customer Care Centers will assist you for free during the term of the warranty you are responsible only for the cost of the telephone call Check the HP notebook website www hp com notebooks for the most complete and current list of phone numbers If the HP notebook product is not normally sold by HP in the country of use the customer must call one of the supported HP Customer Care Centers located nearest the region Currently Pavilion Notebook Series service and support assistance is provided in the US only Pavilion Notebook Series US Only 970 635 1000 User s Guide 91 Service and Support Obtaining Repair Service Obtaining Repair Service To receive warranty repair service To receive warranty repair service contact the appropriate HP Customer Care Center Check To call HP for Service and Suppor
66. imum speed for faxing is 14 4Kbps Even though the modem is capable of downloading at 56Kbps using K56flex technology your ISP may not operate at this speed or support this technology Please check with your service provider for information on its capabilities Furthermore download transmission rates depend on the condition of the telephone line To sign up with an Internet Service Provider Before you can connect to the Internet you need to set up an account with an Internet Service Provider The notebook comes with wizards to help you locate and sign up with an ISP in your area If you have an existing provider you d like to continue using you can use these same wizards to enter your account information 1 Connect the included telephone cord to the built in modem If you prefer you can instead use a PC Card modem or an external modem to connect to an Internet Service Provider 58 User s Guide Making Connections Using Your Modem 2 Double click the Easy Internet Signup icon on the desktop This will launch an Internet setup wizard which will help you locate an Internet service provider in your area or Click Start Programs Online Services and select one of the listed providers This begins the registration process for the online provider you have chosen To connect to the Internet After you have signed up with an ISP you can connect to the Internet Choose one of the following e If you signed up with AOL doubl
67. is visible from a greater angle To get the most from your batteries e Do not leave batteries unused for long periods of time If you have more than one rotate them e If you normally use AC power make a practice of at least once a week using the battery as your power source e Unplug the AC adapter when the computer is not in use e To preserve the life of a battery be sure to charge the battery regularly e For long term storage the battery must be charged at 20 50 to minimize capacity loss by self discharge and to avoid deterioration of battery performance 46 User s Guide Using the Pavilion Notebook PC Caring for Your Computer To clean your computer You can clean the computer with a soft cloth dampened either with clean water or with water containing a mild detergent e Do not use an excessively wet cloth or allow water inside the case e Do not use any abrasive cleaners especially on the display Do not apply any cleaner directly to the display Instead apply the cleaner to a soft cloth and then gently wipe the display e You can clean the keyboard with a vacuum cleaner to remove accumulated dust User s Guide 47 Traveling with Your Computer User s Guide 49 Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer you will want to maximize battery operating time without compromising performance It is not necessary to turn the computer
68. l SpeedStep Technology setting in BIOS Setup in the Power menu For information on how to run BIOS Setup see the Tips and Troubleshooting file on the HP notebook Web site www hp com or www europe hp com European mirror To set the speed used by the processor while Windows is running double click the Intel SpeedStep Technology icon in the taskbar or use the Control Panel Power Options icon Power Management in Windows 98 User s Guide Making Connections User s Guide 57 Making Connections Using Your Modem Using Your Modem By connecting your modem to a telephone line your PC can communicate with other computers throughout the world You can explore the Internet send and receive e mail messages and use your PC to send and receive faxes Your Pavilion PC contains several software programs that work with your modem e Internet Explorer for browsing the World Wide Web e Outlook Express for sending and receiving e mail messages e QuickLink II for sending and receiving faxes e eFax a link to a Web site that allows you to receive faxes at your existing e mail address The computer comes with a high velocity V 90 K56flex modem This modem allows you to connect to any Internet Service Provider ISP that has K56flex or V 90 interoperable modems Check with your ISP for a list of telephone numbers that support K56flex and or V 90 In most cases the V 90 phone number will be the same as the K56flex number Note that the max
69. lue power button when pressed for less than 4 seconds Resume on Sets whether the system resumes Modem Ring from Suspend if a ring signal is received Resume on Time Sets whether the system resumes Off from Suspend at a defined time of day Resume Time Sets the 24 hour time when the system resumes from Suspend if enabled Cooling Control Sets mode for reduction of CPU Performance temperature to Silence less cooling or Performance more cooling Boot Menu Default Diskette Drive Shows the order of boot devices 1 Diskette Drive 2 Hard Drive Hard Drive Move the entries to change the order 3 CD ROM DVD Drive CD ROM DVD Drive Exit Menu Exit Saving Saves Setup changes to CMOS Changes exits and reboots Exit Discarding Discards Setup changes since last Changes save exits and reboots Does not affect security date or time changes Load Setup Restores default settings stays in Defaults Setup Does not affect security date or time changes Discard Changes Discards Setup changes since last save stays in Setup Does not affect security date or time changes Save Changes Saves Setup changes to CMOS and stays in Setup Security settings are saved when changed 80 User s Guide Configuring and Expanding Your Computer Installing RAM modules Installing RAM modules CAUTION The Pavilion Notebook provides an optional memory expansion slot for installing up to two RAM expansion modules Use HP
70. nd headphones and speakers are optimally arranged and adjusted to meet your personal requirements The recommendations that follow will help you achieve this Your HP Monitor It is important that your monitor screen be clean and positioned correctly to improve readability and help you work comfortably Glare high contrast reflections dirt and dust will interfere with what you see on the screen The recommendations that follow can help you achieve a comfortable arrangement User s Guide 37 Using the Pavilion Notebook PC Working in Comfort The top of your monitor screen should be at or slightly below eye level Most HP monitors come with a tilt and swivel feature that makes it easy to adjust the screen position To avoid obscuring your view the screen should be positioned perpendicular to your line of sight that is straight on To avoid glare or reflection try to position the monitor so the screen is at a right angle to your window rather than in front of it If reflection or glare persists tilting the screen forward may help Maintain a comfortable viewing distance to the screen Most people prefer a viewing distance of approximately 46 to 76 cm 18 to 30 inches depending on monitor size Character size and the amount of space available on the work surface can affect this distance Text should be easy to read To help ease eyestrain adjust text attributes such as character size spacing and color In addition you will
71. network PC card it is possible that you will lose network connection after a Resume operation If this occurs 1 Stop the network PC card e Double click on the PC card icon in the lower right of your screen e In PC Card Properties select your network card e Click Stop 2 Remove the PC card 3 Insert the PC card again to reestablish network connection User s Guide 65 Making Connections Connecting External Components Connecting External Components External components such as a printer mouse monitor or keyboard may be connected directly to your computer However if you have purchased the optional port replicator you can use it to connect external components without disconnecting them each time you wish to use the computer on the road To identify the ports Using the ports on the rear of the computer or on the port replicator the following external components are readily connected Table numbers refer to a callout number on the figures Port location on Component Pavilion Port replicator Printer parallel 1 11 Printer infrared 6 Printer serial 2 10 Monitor 3 12 PS 2 mouse 8 13 PS 2 keyboard 8 13 USB device 7 14 Infrared device 6 Speakers 4 16 Microphone 5 17 Audio in 15 You can use a Y adapter HP F1469A to connect both a keyboard and mouse to your Pavilion 66 User s Guide Making Connections Connecting External Components Pavilion Notebook ports Parallel port Serial p
72. nit 124 User s Guide Specifications and Regulatory Information Regulatory Information Regulatory Information This section presents information that shows how the HP Pavilion Notebook PC complies with regulations in certain regions Any modifications to the Pavilion Notebook not expressly approved by Hewlett Packard could void the authority to operate the Pavilion Notebook in these regions U S A The HP Pavilion Notebook PC generates and uses radio frequency energy and may interfere with radio and television reception The Pavilion Notebook PC complies with the limits for a Class B computing device as specified in Part 15 of FCC Rules which provide reasonable protection against such interference in a residential installation In the unlikely event that there is interference to radio or television reception which can be determined by removing the unit s batteries and AC adapter try the following e Reorienting or relocating the receiving antenna e Relocating the computer with respect to the receiver e Connecting the computer s AC adapter to another power outlet Connections to Peripheral Devices To maintain compliance with FCC Rules and Regulations use properly shielded cables with this device For more information consult your dealer an experienced radio television technician or the following booklet prepared by the Federal Communications Commission How to Identify and Resolve Radio TV Interference Problems This b
73. nter the BIOS Setup utility 3 Open the Boot menu The default boot order is 1 CD ROM DVD 2 Diskette A and 3 Hard Drive C 96 User s Guide Solving Problems with Your Computer Troubleshooting Techniques 4 If the default has been changed select CD ROM DVD for first boot device 5 Exit the BIOS Setup utility e Reboot the computer You may also want to test the CD ROM drive with diagnostics See Testing Hardware Operation Display Problems If the computer is on but the screen is blank e Try pressing Fn F1 to increase the contrast or Fn F2 to decrease the contrast On TFT displays contrast control is not necessary and therefore is not available e Press Fn F12 in case the internal display was disabled Do this three times to return to the state you started from e If the computer is cold allow it to warm up If the screen is difficult to read e Check whether the display resolution is set to its default setting 800x600 for 12 1 display or 1024x768 for larger displays Check this in Start Settings Control Panel Display Settings e If you have an HPA display try pressing Fn F1 to increase contrast If part of the Windows desktop is not visible and you have to scroll down to see the taskbar e Your display resolution may be set to 1024x768 on a 12 1 display instead of 800x600 You need to set the monitor type to Laptop Display Panel 800x600 in Windows 98 or Digital Flat Panel in Windows ME 1 Cli
74. o set up password protection through Windows 98 1 Select Start Settings Control Panel Passwords 2 Select Change Passwords tab 3 Click Change Windows Password 4 Enter your old Windows 98 password if you had one if not leave the first field blank 5 Enter your new password twice 6 Click OK and Close To activate password protection when your computer resumes from standby or hibernation 1 Check that you have set up a Windows 98 password as described above 2 Select Start Settings Control Panel Power Management 3 Select Advanced tab 4 Check Prompt for password when computer goes off standby 5 Click OK To set up password protection through Windows ME 1 Click Start Settings Control Panel 2 Double click Passwords If you do not see the Passwords control panel click on the View all Control Panels option 30 User s Guide Using the Pavilion Notebook PC Securing the Computer 3 Select Change Passwords tab 4 Click Change Windows Password 5 Enter your old Windows password if you had one if not leave Old Password blank 6 Enter your new password twice 7 Click OK and Close To activate password protection when resuming in Windows ME 1 Check that you have set up a Windows password as described above 2 Click Start Settings Control Panel 3 Double click Power Options 4 Select Advanced tab 5 Check Prompt for password when computer goes off standby and hibernate 6
75. off in order to reduce power consumption and extend battery life With Windows 98 SE and Windows ME Advanced Power Management APM provides both manual and automated tools for reducing power consumption e Power management options can be set to occur automatically based on timeout values that you have entered e Power management options may be invoked manually at any time by pressing the appropriate key See To use manual power management To use automated power management System standby monitor and hard disk timeouts automatically occur based on the values set in the Power Management Properties window Power Options Properties in Windows ME The following tables describe the power management timeouts you can set in Windows Turn off monitor Action Turns off the display This not only conserves battery power but also extends the life of the display When No activity of the keyboard or mouse for the specified interval Resume Press any key or move the pointer to return to your current session Turn off hard disks Action Turns off only the hard disk drive This is usually set to occur shortly after the monitor is turned off When No hard disk access for the specified interval Resume Press any key or move the pointer to return to your current session 50 User s Guide CAUTION Traveling with Your Computer Managing Power Consumption System standby Action Turns off the di
76. ok Web site e Visit the HP Customer Care Web site e Call HP support To use the Pavilion Notebook User s Guide To locate information in the guide use the Contents or Index tabs to search for information The Contents tab lists the headings of all the topics in the guide The Index tab provides an alphabetical list of the keywords in the guide you can locate a keyword either by typing it in the box or by scrolling through the list To get help from the HP notebook website HP has a website on the Internet dedicated to HP notebook owners www hp com notebooks This website contains information about the various HP notebook models warranties support and special promotions To get help with your computer click the Technical Support button In the technical support area you will have access to e answers to frequently asked questions e software driver and BIOS updates e electronic manuals e troubleshooting solutions e self help tools e the basic services included with your warranty as well as descriptions of enhanced and custom services 90 User s Guide Service and Support Getting Support for Your Pavilion PC e latest support telephone numbers for HP products To call HP for Service and Support If you are unable to solve a problem with your computer you can call the HP Customer Care Center The Customer Care Center will assist you at no charge during the term of the warranty you are responsible only for cost of t
77. om an external keyboard substitute CTRL ALT for the computer Fn key For example to access Fn F2 press CTRL ALT F2 70 User s Guide Note Note Making Connections Connecting External Components To connect a USB device Universal serial bus USB provides a bidirectional serial interface for adding peripheral devices such as game controllers serial and parallel ports and scanners on a single bus The Pavilion Notebook provides one USB port the optional port replicator provides two USB ports e Attach the USB cable to the USB port Windows automatically recognizes the USB device Some USB devices can be connected to the computer in series this is called a daisy chain connection If you have problems making this connection contact the vendor of the peripheral device as well as the HP Web site for the latest versions of the USB drivers The USB technology is dynamic and continues to develop To connect audio devices There is a built in microphone located just below the computer display You can use it to record voice sound and music You can also plug in a stereo input source such as a CD player an external microphone external speakers or headphones e Attach the audio cable to the corresponding audio port When you plug a device into the microphone in port the built in microphone automatically turns off When you plug a device into the speaker out port the built in speakers automatically turn off To use an exte
78. ons and muscles in your hands wrists and forearms e If you are using a scrolling mouse be sure to keep your fingers and hand in a relaxed neutral position when activating the scroll wheel Also this type of mouse features software that can minimize the number of mouse movements or button clicks e When using a mouse trackball stylus and graphics tablet or other input device position it as close to the keyboard as possible and keep it at the same level so you do not have to stretch while using it e Use a good quality mouse pad to enable the mouse to work most effectively and reduce unnecessary hand and wrist movements e Be sure to keep your mouse and trackball clean Regular removal of accumulated dust and dirt helps ensure proper tracking and reduces unnecessary hand and wrist motions Headphones and Speakers Listening to loud sounds for prolonged periods may permanently damage your hearing To avoid discomfort from unexpected noise always turn down the volume before connecting headphones or speakers to your HP equipment When you put on the headphones slowly increase the volume until you find a comfortable listening level then leave the volume control in that position Comfort and Safety Checklist These recommendations are drawn from the latest available international ergonomic standards and recommendations including ISO 9241 and ANSI HFS 100 1988 User s Guide 41 Using the Pavilion Notebook PC Working in Comfort
79. ook with the BIOS Setup Utility Password on boot Sets whether a user password is Enabled required when the computer boots Power APM Menu Default PM Control Disables power management or Battery Powered Only enables it either always or when on battery power only Power Savings Sets the combination of power Maximum Battery Life management features for your usage Choose Customize if you want to set any of the Timeout options Standby Timeout Sets the period of inactivity after 2 minutes which the computer goes from On to Standby power mode Suspend Timeout Sets the period of inactivity after 2 minutes which the computer goes from Standby to Suspend power mode Hibernate Timeout Sets whether the computer goes 2 hours from Suspend to Hibernate power mode after the indicated period of inactivity Hard Disk Timeout Sets the period of inactivity after 15 seconds which the hard disk stops spinning Video Timeout Sets the period of user input device Off inactivity after which the screen is turned off Auto turn on on When enabled the system turns on Enabled Dock or resumes automatically when docked Lid Switch Mode Sets the power mode for when the lid Turn Off LCD is closed LCD panel can be turned off or the system can enter suspend mode User s Guide 79 Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility Power Button Sets the action Suspend or Off of Suspend Mode the b
80. ooklet is available from the U S Government Printing Office Washington DC 20402 Stock Number 004 000 00345 4 At the first printing of this manual the telephone number was 202 512 1800 User s Guide 125 Specifications and Regulatory Information Regulatory Information Declaration of Conformity U S A Responsible Party Hewlett Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto CA 94304 U S A 415 857 1501 declares that the product s Trade name Hewlett Packard Company Product name HP Pavilion Notebook PC Complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites dans le r glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer Hewlett Packard Company Address Hewlett Packard Company
81. oor when you have your fingers on the keyboard or other input device Your Work Posture Sitting in one position for long periods can be uncomfortable To minimize the potential for physical discomfort or injury it s important that you maintain proper posture e Back While sitting at your work surface make sure your back is supported by the chair s backrest in an erect position or angled slightly backwards e Arms Your arms should be relaxed and loose elbows close to your sides with forearms and hands approximately parallel to the floor e Wrists Your wrists should be as straight as possible while using the keyboard mouse or trackball They should not be bent sideways or more than 10 degrees up or down 36 User s Guide Using the Pavilion Notebook PC Working in Comfort e Legs Your thighs should be horizontal or angled slightly downward Your lower legs should be near a right angle to your thighs Your feet should rest flat on the floor If necessary use a footrest but double check that you have your seat height adjusted correctly before getting a footrest e Head Your head should be upright or tilted slightly forward Avoid working with your head or trunk twisted e Overall Change your position frequently and take regular breaks to avoid fatigue Setting Up Your HP Computing Equipment Make sure that all the elements of your HP computer system monitor document holder keyboard mice and other input devices a
82. or Suspend mode e No light computer is off or in Hibernate mode See Managing Power Consumption on page 52 for additional information about turning off your computer If your computer does not turn on when operating on battery power the battery may be out of power Plug in the AC adapter and press the blue power button again To set up Windows The HP Pavilion Notebook has either Microsoft Windows 98 or Windows Millenium Edition ME preinstalled on the hard disk drive The first time you turn on your computer a Windows Setup program will automatically run so that you can customize your setup register your computer and sign up with an Internet Service Provider ISP Hewlett Packard makes no representation or warranty about the Year 2000 readiness of non HP products including preinstalled operating systems or application software You should contact the software manufacturer directly to determine if you need to do anything else to ensure compliance Microsoft has indicated that many of its operating system software products and applications require customer installation of software patches for Year 2000 compliance and may require additional patches in the future The need for such patches most likely applies to the operating system software and any Microsoft applications shipped with this product You are urged to contact Microsoft at http www microsoft com y2k at 1 888 MSFTY2K U S and Canada only or at your local Microsoft o
83. ort VGA port external monitor Audio out external speaker Microphone jack Infrared port USB port PS 2 port O oo N Dn FF UU N e AC adapter jack User s Guide 67 Making Connections Connecting External Components Port replicator ports 9 Serial port 10 Parallel port 11 VGA port external monitor 12 PS 2 ports 2 13 USB ports 2 14 Audio In 15 Audio Out external speaker 16 Microphone jack 17 AC adapter jack To use the port replicator With the optional port replicator you can connect external components without disconnecting them each time you wish to use the computer on the road To connect to the port replicator 1 Plug in the AC adapter then connect the AC adapter to the rear of the port replicator Make sure that the AC status light is on 2 Align the computer with the locator pins on the port replicator as shown 68 User s Guide Making Connections Connecting External Components 3 Press down until the computer clicks into place Make sure that the dock status light is on 4 Open the computer and press the blue power button to turn it on After the computer is turned on you can close the lid while it is running When you dock your computer in a port replicator it automatically turns on or resumes If you prefer you can change this setting using the BIOS Setup Utility 1 Restart the computer and press F2 at the HP Invent logo to enter the BIOS Setup Utility 2 Tab to t
84. ort area of the HP Pavilion Notebook Web site http www hp com notebooks o In Windows 98 or Windows ME run the modem diagnostics 1 Click Start Settings Control Panel 2 Double click Modems 3 Click the Diagnostics tab 102 User s Guide 4 5 Solving Problems with Your Computer Troubleshooting Techniques Click the port to which your modem is attached Click More Info e In Windows Help use the Modem Troubleshooter If the modem connection is dropped when transferring large files e There may be static or interference on the phone line Try connecting later e Ifa serial or PC card modem is not working disable the internal modem 1 ONIN ge Ne 1S Click Start Settings Control Panel Double click System Click the Device Manager tab Double click Modem to list the current modem devices Double click the internal modem Select the checkbox Disable in this hardware profile PC Card PCMCIA Problems If the notebook doesn t recognize a PC Card e Remove and reinsert the PC card e If the card requires an IRQ check that there is one available Look in Device Manager Properties Interrupt Request IRQ e Check the HP Pavilion Notebook Web site for information about supported PC Cards e Try the card in another computer e Reboot the computer You may also want to test the PC card with diagnostics See Testing Hardware Operation If an I O card stops communicating properly e
85. output is missing e Ifthe printer you are using is a 600 dpi dots per inch printer try selecting a compatible printer driver for a 300 dpi printer For example for a 600 dpi HP LaserJet printer try using the HP LaserJet IIsi driver 300 dpi Certain applications may not work properly with 600 dpi printers Recovery CD Problems If an error message Windows cannot find wordpad exe appears after inserting the Recovery CD e The system is trying to open the readme doc file in WordPad but cannot locate the wordpad exe program file Under Windows 98 this error message may appear after inserting the Recovery CD To indicate the location of this file type C Program Files Accessories in the Program Not Found error message box Serial Parallel and USB Problems If a serial mouse doesn t work e First make certain you completely followed the manufacturer s installation instructions to install the mouse properly User s Guide 107 Solving Problems with Your Computer Troubleshooting Techniques e Check the port connection to see if it s loose e Check settings in BIOS Setup 1 From the Start menu shut down then restart the computer 2 When you see the HP logo press F2 to enter the BIOS Setup utility 3 From the Components menu check that Serial Port is enabled e If you suspend and resume reboot the computer to reenable the mouse If a serial modem doesn t work properly e In Windows Help use the Modem Troubleshoote
86. overy CD under Notebook Drivers W98 for Windows 98 For Windows ME under HP Drivers e On the Pavilion Notebook Web site at www hp com notebooks This Web site contains the latest updates of software drivers for your computer To recover the factory installation of your hard disk The following procedure describes how to recover the original Windows software and operating system that came with your computer This procedure will format the hard disk drive After the hard disk drive is formatted you ll need to reinstall any applications Reformatting the hard disk drive will erase all data on the disk 1 Back up all data from your hard disk Connect the AC adapter to the computer Insert the bootable Recovery CD in the CD ROM drive Reboot and when you see the HP logo press F2 ur en Rs S Select the CD ROM drive as the first boot device exit from the BIOS Setup utility and reboot You can find more details about recovering the factory installation of Windows on the Recovery CD the file readme txt is in the CD s root directory The recovery process can take as long as 30 minutes Do not interrupt the process or unplug the AC adapter until the process is completed User s Guide 113 CAUTION Solving Problems with Your Computer Recovering and Reinstalling Software To replace a damaged Recovery CD If you lose or damage the Recovery CD take your Pavilion Notebook PC to a local HP service center to get a replacement
87. pen the shortcut menu for an item move the pointer over the item and click the right button e To drag an item move the pointer over the item Press and hold the left button while you move the pointer to the new location Release the button To customize the operation of the touch pad and an external PS 2 or serial mouse if installed double click the Synaptics Touch Pad icon to access Mouse Properties you will find the icon in the taskbar toward the lower right corner of your screen Select the tab corresponding to the characteristics you want to configure including e Button configuration for right handed or left handed operation Button tab for mouse Button Actions tab for touch pad e Double click speed pointer speed and pointer trail e Click sensitivity The touch pad is inactive when an external mouse is installed User s Guide 29 Using the Pavilion Notebook PC Securing the Computer Securing the Computer To set up password protection You can protect your computer from access by another user when you set up password protection which is available either through Windows software or through the BIOS Setup utility hardware Both provide protection when the computer is rebooted a user must then enter the password However the BIOS password protection does not ask for a password when your computer resumes after standby save to RAM or hibernation save to disk while Windows 98 does provide that security T
88. pport for your lower back If an adjustable chair is not available you can use a pillow or rolled up towel to provide lower back support Try to keep your thighs parallel to the floor and your feet flat on the floor In a mobile environment you can do this by using a phone book or briefcase to support your feet Adjust the height of either your work surface or chair to keep your arms in a neutral position Your arms should be relaxed and loose elbows at your sides with the forearms and hands parallel with the floor Position your notebook computer display to minimize glare and reflection For example on an airplane lower the window shade or in a hotel room draw the curtains You also should maintain a comfortable viewing distance approximately 40 to 60 cm 16 to 24 inches Adjust the angle of your display to help keep your head angled slightly downward in a comfortable position Using Your Mobile Computer 44 Position the computer so your wrists and hands are in a neutral position Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down If your notebook computer does not have a built in palm rest you can use a rolled up towel Try to type as lightly as possible The notebook keyboard requires little force to activate Take frequent short rest breaks This is especially important in a mobile computing environment Portable computers weigh between approximately 1 4
89. r e Check the port connection it may be loose e Check settings in BIOS Setup 1 From the Start menu shut down then restart the computer 2 When you see the HP logo press F2 to enter the BIOS Setup utility 3 From the Advanced menu check that Serial Port is enabled e Disable the internal modem 1 Click Start Settings Control Panel Double click System Click the Device Manager tab Double click Modem to list the current modem devices Oo IS Double click the internal modem 6 Select the checkbox Disable in this hardware profile If the serial or parallel port is not working e Check the port connection it may be loose e Check settings in BIOS Setup 108 User s Guide Solving Problems with Your Computer Troubleshooting Techniques 1 From the Start menu shut down then restart the computer 2 When you see the HP logo press F2 to enter the BIOS Setup utility 3 From the Advanced menu check that Parallel Port or Serial Port is enabled If the USB port is not working e Contact the vendor of the peripheral device as well as Hewlett Packard for the latest versions of the USB drivers You may also want to test the ports with diagnostics See Testing Hardware Operation Startup Problems If the computer doesn t respond at turn on e Connect the AC adapter e Press the blue power button to try turning on the unit e Use the system off button to reset the computer e If you get no response remove
90. r Problems If a port on a port replicator isn t working e Check that AC power is connected e Try using the corresponding notebook port while undocked e See the manual for the port replicator Power and Battery Problems If the computer turns off immediately after it turns on e Battery power is probably extremely low Plug in the AC adapter or insert a newly charged battery If the computer keeps beeping e The Pavilion Notebook beeps for 15 seconds when the battery is low Save your work shut down Windows immediately and insert a charged battery or plug in the AC adapter If the computer has a short operating time e Try conserving power by setting power timeouts to shorter periods In Windows 98 you can adjust these settings in the Power Management applet in Control Panel Power Options in Windows ME e If you are running any applications with an automatic save feature such as MS Word for Windows you can extend the save time or disable this feature to reduce hard disk access e If the operating time has become shorter and the battery is more than a year or two old you may need to replace the battery e Set the display brightness to the lowest comfortable level e Heavy modem use can affect battery operating time e PC card use can affect battery operating time e Check the Power Management settings in BIOS Setup 1 From the Start menu shut down then restart the computer 2 When you see the HP logo press F2 to
91. ration icon on the desktop This icon disappears after you register By phone You can call your HP Customer Care Center and register by phone The number in the U S is 970 635 1000 22 User s Guide Introducing the Pavilion Notebook PC Setting Up the Computer By fax If a printer is connected to your computer you can print a copy of your registration and fax it to HP You will find the fax number on the registration form By completing registration you will e Record your ownership of the Pavilion Notebook with Hewlett Packard and gain access to service support and information e Optionally record your ownership of the Windows operating system with Microsoft To reset the screen saver If your HP Pavilion Notebook PC was used as a demonstration unit in a retail store it may have been configured to display the Pavilion screen saver demo continuously To reset your notebook 1 Choose a different screen saver e Right click on the desktop and select Properties e Select the Screen Saver tab and use the pulldown menu to choose a different screen saver e Click Apply and click OK 2 Reset the power management features e Select Start Settings Control Panel Power Management e Reset power management features as you prefer For example you can use the pulldown menu under Power schemes and select the Portable Laptop power scheme which is appropriate for most mobile users e Click Apply and click OK User
92. raveling with Your Computer Managing Power Consumption System standby Action Turns off the display and hard disk drive Saves current session to RAM When Fn F3 or Fn F4 or Start Shut Down Standby Resume Press the blue power button to return to your current session System standby can also occur automatically when the timeout setting in the Power Management Properties window is reached In Windows 98 and ME there is no difference between Standby and Suspend Hibernate Action Saves the current session to disk then shuts down Provides maximum power savings while still allowing you to recover the current session In order to assure maximum power savings the timeout setting in the BIOS Setup Utility has been set to the default of 20 minutes When Press Fn F5 Resume Press the blue power button to recover your current session This takes several seconds Hibernate can also occur automatically when e Battery power reaches a critically low level see To respond to a low battery warning on page 57 e The timeout setting in the BIOS Setup utility is reached default is 2 hours after System standby occurs Off Action Turning off your computer provides maximum power savings The current session is not saved and unsaved data will be lost When Start Shut Down Shut down Resume Press the blue power button to start a new session This will take several seconds 52 User s Gui
93. rds The power cord supplied with the Pavilion Notebook AC adapter should match the plug and voltage requirements for your local area Regulatory approval for the AC adapter has been obtained using the power cord for the local area However if you travel to a different area and need to connect to a different outlet or voltage you should use one of the power cords listed below To purchase a power cord including one for a country not listed below or a replacement AC adapter HP F1454A contact your local Hewlett Packard dealer or Sales and Service office Country Rated Voltage and HP Part Number Current Canada 125 Vac 3 A 8120 6313 Mexico Philippines Taiwan United States Europe 250 Vac 2 5 A 8120 6314 Egypt Saudi Arabia Hong Kong 250 Vac 2 5 A 8120 8699 Singapore United Kingdom Australia 250 Vac 2 5 A 8120 6312 New Zealand Japan 125 Vac 3 A 8120 6316 India 250 Vac 2 5 A 8120 6317 South Africa People s Republic of 250 Vac 2 5 A 8120 8373 China User s Guide 123 Specifications and Regulatory Information Safety Information Battery Safety To avoid risk of fire burns or damage to your battery pack do not allow a metal object to touch the battery contacts The battery pack is suitable for use only with compatible HP Pavilion Notebook models Check the Support and Service section of this User s Guide for your local HP contact Do not disassemble There are no serviceable parts inside Do not
94. rees away from your body Legs Your thighs should be horizontal or angled slightly downward Your lower legs should be near a right angle to your thighs Make sure there is sufficient room under the work surface for your legs Feet If after adjusting your chair you cannot rest your feet comfortably on the floor use a footrest preferably one that can be adjusted in height and angle User s Guide Using the Pavilion Notebook PC Working in Comfort Overall Look away from the screen from time to time to help reduce eyestrain Focus on distant objects briefly and blink periodically to lubricate your eyes You also should have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for working on a monitor screen Remember to occasionally shift position and move your body Keeping your body in one position for long periods is unnatural and stressful When prolonged work is required take frequent short breaks As a rule of thumb a five or ten minute break every hour is a good idea Short frequent breaks are more beneficial than longer less frequent breaks Data show that people who work for long periods of time without a break may be more prone to injury Changing tasks frequently will help prevent muscle stiffness Examples alternating between keyboarding reading writing filing and moving around in your work environment helps you maintain a relaxed posture Occasionally stretch the muscles in your h
95. rnal monitor Connecting an external monitor 1 From the Start menu shut down the computer 2 Connect the monitor cable from the monitor to the VGA port on the rear of the computer or on the port replicator 3 Connect the monitor to a power source and turn it on 4 Press the blue power button to turn on the computer User s Guide 71 Making Connections Connecting External Components Switching the display to the external monitor e Close the computer lid e Press Fn F12 or CTRL ALT F12 on an external keyboard to cycle through the display options Pavilion Notebook display external monitor both Adjusting monitor resolution 1 Click Start Settings Control Panel Display 2 On the Settings tab adjust the Screen area Using dual display mode You can extend the desktop by connecting an external monitor to your Pavilion Notebook With Windows 98 SE and Windows ME the dual display control panel is already installed Dual display mode requires that your computer display be set as shown in the table below Click Start Settings Control Panel Display Settings Tab to adjust these settings Pavilion Notebook Screen area Colors screen 12 inch 800x600 pixels 256 colors or High Color 16 bit 14 inch 800x600 pixels 256 colors 1024x768 pixels 1 Set your Pavilion Notebook display settings according to the table above 2 Click the Start Button and select Shut down 3 Connect the monitor cable from the monitor to the VG
96. roubleshooter e If you are having memory problems running MS DOS programs in Windows Help search for MS DOS Troubleshooter You may also want to test memory with the diagnostics See Testing Hardware Operation User s Guide 101 Solving Problems with Your Computer Troubleshooting Techniques MIDI Problems If the computer is sometimes unable to play MIDI files e Download the latest audio driver from the technical support area of the HP Pavilion Notebook Web site http www hp com notebooks Modem Problems If the modem will not connect at 56K speed e The host modem may not support a 56K V 90 connection speed e The speed at which you connect depends on several factors such as the current condition of the telephone line If you try connecting at another time it s possible you may be able to connect at 56K If the modem will not connect at any speed e Make sure the telephone line goes from the modem phone jack on the right side of the computer to the telephone jack on the wall e If you have a single telephone line for voice and modem use make sure no one else is using the line and that the phone is not off the hook e Contact your Internet Service Provider ISP It s possible that service may be unavailable temporarily or that your settings are incorrect e Try restarting your computer and attempt another connection e Try an alternative dial in number e Download the latest modem driver from the technical supp
97. rserrererrersersesreee 112 Testing Hardware Operationiin isisisi sise ntti nr eN aisi a a ieia 113 Recovering and Reinstalling Software esseseeseseseseseeeeseesestsrtrrerssrsesrsreererserseseeee 115 To recover the factory installation of your hard disk seeeeeeeeeeeeeeeereeeee 115 To replace a damaged Recovery CD s ssssssssseesssreerssrsreesesreersserrresesrenrrrresesrenresee 116 To update the Pavilion Notebook BIOS esseseeeseeeeeseseessrsrrreeressrsrsrerrersersesrseee 116 To recover an application ccesccescceseceseceeeceecseeeseeeeceeeceeeenseeeseeeseeeaeenaeeaeeaes 117 Sending Your Computer for Service ccccescsesscseesecsseeeeesecseeseceseecsaeeeesaesaeeeeenees 118 Specifications and Regulatory Information essessescosseseosossesoossesoesesoossesoessesessossee 119 Hardware and Software Specifications cecesesecssecssesecneeeeceseeecaeceeesecaeeseenaeeeees 120 HP Pavilion Notebook PC Hardware Specifications ccsessseeeeeeeeteeeeeees 120 Software System REsoUTCES nesis ienesis ieren eiii ne ariei eierens 122 Safety M OA OT s e ae a e ar a aa a ae ETE E a aa Ea EESTO E E REER 125 Power 0i a S Er NEEE AEE S EE EEEE EE E E EE 125 User s Guide 7 Battery Safety eera aaora Eea EE e a E eE EORR ES EREE EN 126 baser Safete nre oe e a a eaan e aaa a E a E E a AROE EESE 126 Regulatory Information enne e E E E E EEEE 127 USA Guenegan en e eee eR pee EN Ea 127 Canada nsi a A E A R E T E aa A
98. splay and hard disk drive to conserve battery power Saves current session to RAM When No activity of the keyboard or mouse no disk drive access and no port serial parallel and IR activity for the specified interval Resume Press the blue power button to return to your current session A message box appears 15 seconds before system standby takes effect This allows you to stop the process and save your work if you have not recently done so In Windows 98 and ME there is no difference between Standby and Suspend Make a habit of saving your work before allowing your computer to go to system standby If there is an interruption in power while the computer is in standby information that has not been saved will be lost You can also create power schemes which will automatically shut down the computer components after a specified period of non use Define these schemes so that they best support the ways in which you use your Pavilion Notebook To set power management properties 1 Click Start Settings Control Panel Power Management Power Options in Windows ME For details see Windows help 2 If you don t want a particular timeout to occur set the value to Never 3 Click Apply to activate your changes without closing the window Click OK To use manual power management You can shut down your computer manually whenever you need to with any of the following three levels of shutdown User s Guide 51 T
99. sts port and audio device configurations in the Advanced menu System Interrupts ooo o i T Tsisemme O 3 Free or COM2 IrDA port if enabled COM1 serial port LPT1 ECP parallel port fe Trame OOOO S 9 Free in APM mode SCI in ACPI mode 10 PCIIRQ shared by all PCI devices Free or MIDI if enabled C Internal hard disk drive primary IDE controller Internal CD ROM drive secondary IDE controller 120 User s Guide Specifications and Regulatory Information Hardware and Software Specifications System Memory 00000 9FFFF System memory SU Free valid uses upper memory blocks UMBs or PC Card memory windows System Input Output Addresses 100 3FF Internal CD ROM drive secondary IDE controller Internal hard disk drive primary IDE controller DOS games FM decoding Internal CD ROM drive secondary IDE controller ing LPT1 printer port PCMCIA controller EO Floppy disk drive controller Internal hard disk drive primary IDE controller Floppy disk drive controller COM1 serial port User s Guide 121 Specifications and Regulatory Information Hardware and Software Specifications DMA Channels o ECP parallel port if enabled pt DOS games FM decoding z frowa OO 3 FastIR if enabled a f Cascade tom secondary PMA comro O OC o 122 User s Guide Specifications and Regulatory Information Safety Information Safety Information Power Co
100. t on page 93 for the phone number The support technician will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date and will provide you with repair processes If the HP notebook product is not normally sold by HP in the country of use it must be returned to a supported country for services Currently HP Pavilion Notebook PC service is only provided in the United States Warranty service may include the cost of shipping handling duties taxes freight or fees to or from the service location To repair your computer outside the warranty period If your PC is no longer in the warranty period contact the appropriate Customer Care Center The HP support person will let you know about repair charges and processes To prepare your computer for shipment 1 Important Back up your hard disk drive While your computer is being repaired the hard disk may be replaced or reformatted 2 Hewlett Packard cannot guarantee the return of removable components Please remove the following prior to sending your computer in for service e PC cards e AC adapter and power cord e CDs in the CD player e Floppy disks in the floppy disk drive 3 When sending your computer to Hewlett Packard please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit 92 User s Guide Service and Support Obtaining Repair Service Note I
101. t allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province User s Guide Service and Support Hewlett Packard Limited Warranty Statement 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU User s Guide 89 Service and Support Getting Support for Your Pavilion PC Getting Support for Your Pavilion PC HP offers a number of ways that you can get technical support for your computer If you have questions or problems here are the resources available to you e Look up information in this User s Guide e Visit the Pavilion Notebo
102. t mouse button while pointing at the application Windows key combinations Key combination Does this Windows key E Runs Windows Explorer Windows key F1 Runs Windows Help Windows key F Runs Windows Find File or Folders dialog box Windows key M Minimizes all displayed windows Shift Windows key M Returns all minimized windows to original size Windows key R Runs the Windows Run dialog box To use the embedded keypad Press the Num lock key to turn number lock on or off When Num Lock is on e Keys change to the numeric or arithmetic designations printed on the keys e The Num Lock status indicator is lit To use the ALT GR key Non U S keyboards have an ALT GR key to the right of the spacebar This is a shift key providing access to certain keyboard characters e Fora character in the lower right corner of a key press and hold ALT GR to type the character ots 1 Shifted 2 Unshifted 3 ALT GR User s Guide 27 Using the Pavilion Notebook PC Operating the Computer To adjust the display If your computer has an HPA display you can adjust the display contrast e To increase the contrast press Fn F1 e To decrease the contrast press Fn F2 There is no brightness control If your computer has a TFT display the contrast and brightness are preset You cannot adjust them To adjust the volume From the keyboard e To increase the volume press FntUP ARROW e To decrease the volume press
103. ter Recovering and Reinstalling Software To recover an application The Recovery CDs restore all the software that was originally on your HP Pavilion Notebook PC but the recovery program erases the hard drive in the process Therefore to reinstall specific applications you will not use the Recovery CDs If you remove an application from your hard disk and later decide you want it back or if you accidentally delete application files you can easily reinstall the original software The setup programs for most of the applications that were factory installed on your system are included on your hard drive in C Notebooks Programs Each application has its own folder that includes a readme file of instructions A few applications do not have installation programs on the hard drive To reinstall one of these applications Microsoft Works Microsoft Encarta or Microsoft Money use the appropriate CD ROM that came with your computer User s Guide 115 Solving Problems with Your Computer Sending Your Computer for Service Sending Your Computer for Service Note See Obtaining Repair Service to determine if your computer must be sent in for service If so prepare your computer for shipment 1 Important Back up your hard disk drive While your computer is being repaired the hard disk may be replaced or reformatted Hewlett Packard cannot guarantee the return of removable components Please remove the following prior to sendin
104. the battery and AC adapter remove any PC cards and undock the computer then plug in the AC adapter and try resetting e If you still get no response call HP for assistance If the computer doesn t boot from battery power e Make sure the battery is properly inserted and fully charged e Check battery contacts If available try another battery If the computer doesn t boot from the floppy disk drive e Check the boot order in the BIOS Setup utility 1 From the Start menu shut down then restart the computer 2 When you see the HP logo press F2 to enter the BIOS Setup utility 3 Open the Boot menu The default boot order is 1 Hard Drive C 2 Diskette A and 3 CD ROM DVD 4 As the first boot device select Diskette A 5 Exit the BIOS Setup utility User s Guide 109 Solving Problems with Your Computer Troubleshooting Techniques Suspending and Resuming Problems If the computer takes a long time to resume after being suspended e In Windows 98 and Windows ME the computer can take a minute or longer to resume when a network card is installed While the operating system is loading drivers and checking hardware and network connections you will see a blinking cursor on your display As soon as the hardware has been re initialized the Windows desktop will appear If the operating system hangs after you have suspended or resumed e Your system may hang if you dock or undock your notebook while you are in the process of s
105. the customer as part of the HP computer product It shall supersede any non HP software license terms that may be found online or in any documentation or other materials contained in the computer product packaging Note Operating System Software by Microsoft is licensed to you under the Microsoft End User License Agreement EULA The following License Terms govern the use of the software Use Customer may use the software on any one computer Customer may not network the software or otherwise use it on more than one computer Customer may not reverse assemble or decompile the software unless authorized by law Copies and Adaptations Customer may make copies or adaptations of the software a for archival purposes or b when copying or adaptation is an essential step in the use of the software with a computer so long as the copies and adaptations are used in no other manner Ownership Customer agrees that he she does not have any title or ownership of the software other than ownership of the physical media Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement Product Recovery CD ROM If your computer
106. tor software The modem driver is available for download from the technical support area on the HP Pavilion Notebook Web site http www hp com notebooks Some Pavilion Notebook PCs include the TimTel Light software if your PC does not include TimTel Light you must purchase the emulator software separately User s Guide 63 Making Connections Connecting PC Cards Connecting PC Cards CAUTION The PC Card slots are available for storing data and expanding the communication capabilities of the Pavilion Notebook The Pavilion supports standard Type I II and III PC Cards PCMCIA and CardBus You can use two Type I or II cards or one Type HI card To insert a PC Card 1 Hold the card with its face up and its connector holes toward the card slot 2 Slide the PC Card into the slot until it is flush with the Pavilion To remove a PC Card Do not remove a PC Card while the computer is reading or writing data If you do you could lose data or the computer could stop responding 1 Click the PC Card indicator in the taskbar then click Stop This protects your data and avoids unexpected problems You can restart the card by removing it then inserting it again 64 User s Guide Making Connections Connecting PC Cards 2 Flip the eject button out so that it is sticks out from the side of the computer 3 Press the eject button to eject the PC Card To reestablish network connection after resume When you are using a
107. ur Computer Configuring the Pavilion Notebook with the BIOS Setup Utility Configuring the Pavilion Notebook with the BIOS Setup Utility The BIOS Basic Input and Output System Setup utility is a menu driven utility that enables you to make changes to the system configuration and tailor the operation of your notebook to your individual work needs The settings made in the BIOS Setup utility control the hardware and therefore have a fundamental effect on how the Pavilion Notebook operates This page describes the BIOS Setup utility menus and options in detail To run the BIOS Setup utility Close all applications then shut down Windows and restart the computer 2 When you see the HP logo press F2 to enter the BIOS Setup utility 3 The pointing devices are not active in the BIOS Setup utility Press the RIGHT and LEFT arrow keys to move among menus Press the DOWN and UP arrow keys to move among options in a menu Press F5 or F6 to move through values for the current option or press ENTER to display a list of choices See the tables below for more information 4 After you select the options you want press F10 or use the Exit menu to exit the BIOS Setup utility If the settings cause a conflict between devices during reboot the system prompts you to run BIOS Setup and the conflicting settings are marked Main Menu Default BIOS Revision Shows the current BIOS version Detected automatically System Time Sets the time using 24
108. uspending or resuming the computer Make sure your computer has completely suspended or resumed before you dock or undock it 110 User s Guide Solving Problems with Your Computer Testing Hardware Operation Testing Hardware Operation ENTER The Pavilion Notebook DiagTools program provides two levels of testing Automated testing using the basic hardware test Advanced testing using individual hardware tests The tests are designed to run after the system reboots This ensures that the computer will be in a predictable state so the diagnostic program can properly test the hardware components The tests are nondestructive and are intended to preserve the state of the computer The computer reboots when you exit the program so that drivers can be loaded To run the diagnostic test 1 2 3 Reboot the computer and when you see the HP logo press F10 When you see the initial diagnostics screen press F2 twice to continue When the hardware detection finishes check the list of detected hardware If a device is not detected or fails its test it may be configured incorrectly in the BIOS Setup utility You can confirm the problem by running BIOS Setup and checking the settings Press F2 twice to run the basic hardware test If you want to run additional hardware tests press F2 twice From the advanced test screen select and run the appropriate tests Tests are not listed if no such hardware is detected Press the follo
109. wing keys to run tests Runs the highlighted test F5 or SPACE Marks or unmarks the highlighted test F6 F7 F10 Marks or unmarks all tests in the current menu Marks or unmarks all tests in all menus Runs all marked tests When you have finished running advanced tests press ESC to exit If you want to view or save system and test information press F4 twice to create a Support Ticket log file If you want to view the Support Ticket press F7 Press F3 twice to exit and reboot User s Guide 111 Solving Problems with Your Computer Testing Hardware Operation If you saved a Support Ticket you can also view it later From the directory c dmi hpdiags run the file hpsuppt exe The Support Ticket will appear in that directory as hpsuppt txt 112 User s Guide Solving Problems with Your Computer Recovering and Reinstalling Software Recovering and Reinstalling Software CAUTION You can use the Recovery CD to recover an original Pavilion Notebook build or you can use it to install the HP custom software over a user installed alternate operating system If you need to recover a specific application you can reinstall the software directly from your hard drive for instructions see To recover an application The Recovery CD provides the Pavilion Notebook specific Windows drivers to configure your custom system You can find drivers e On the Pavilion Notebook hard drive under C Notebook Drivers e On the Rec
110. xes The modem and QuickLink III fax software included with your Pavilion PC enable you to use the computer to send and receive faxes To start QuickLink TI e Click Start Programs QuickLink II QuickLink II The first time you start QuickLink the Setup Wizard launches stepping you through the process of setting options and customizing the program for your personal use Follow the onscreen instructions If you re unsure which setting to choose accept the default choice Sending a Fax There are two ways to compose a fax You can type a message in QuickLink III or you can fax a file from any program that can print To send a fax composed in QuickLink III 1 Start QuickLink IMI Click the QuickFax tool on the QuickLink III main window toolbar Enter the fax number and the recipient s name and company Type the message body in the QuickFax Note area Click Send Fax AEN ar RE To fax a file Software programs that can print can also send faxes To send a fax change the selected printer in the Print dialog box to QuickLink III and then print as you normally do Receiving Faxes QuickLink III also has the ability to receive view and print faxes By default faxes are automatically received when the QuickLink III program is running in an open or minimized window To see if you have received any new faxes look at the status box in the main QuickLink IN window To receive a fax manually 1 When a fax call is coming in
111. ystems 1 The product was tested in a typical configuration with Hewlett Packard personal computer peripherals User s Guide 127 Index A AC adapter connecting 19 status light 17 address HP Customer Care Web site 12 HP Web site 12 APM 50 Audio Out jack location on Pavilion 15 B battery installing 19 latch location 16 location 16 low power warning 55 recharging 19 safety 124 status 54 status light 17 troubleshooting 105 BIOS updating 90 bottom view 16 C Caps Lock status light 17 CD ROM access light location 17 drive location 14 click buttons location 14 comfort and safety 41 computer registering 22 copyrights 2 Customer Care Web site 12 D diagnostic testing 111 display troubleshooting 97 docking port 16 drivers updating 90 DVD access light location 17 drive location 14 E eject button PC Cards 14 ergonomics 33 F factory installation 113 floppy disk drive access light 17 location 14 Fn key DOWN ARROW volume 26 F1 contrast 26 F12 display 26 F2 contrast 26 F3 suspend 26 F3 System standby 52 F4 suspend 26 F4 System standby 52 F5 hibernate 26 52 F6 mute 26 NumLock scroll lock 26 UP ARROW volume 26 front view 13 H hard disk drive access light 17 location 16 replacing 84 hardware testing 111 hibernate 52 Hibernate partition creating 85 hot keys 26

HP Pavilion dv7-6b46el

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