Riello Sentinel Dual
Contents
1. 2 The battery pack is positioned behind the UPS front panel Remove the front panel as shown in the figure below A Remove the screws from the battery pack s retention panel B Disconnect the connector that connects the battery pack to the UPS fi fa NB X SS 24 3 Remove the battery pack s retention panel carrying out the operations shown in the figure below 4 Slip off the battery pack pulling it towards the outside as shown in the figure below Be careful when extracting and lifting up the battery pack as it is heavy ATTENTION the new battery pack must contain the same number and type of batteries see the label located on the battery pack near the connector 5 Insert the new battery pack into the compartment sliding it into the UPS Put the battery pack retention panel back in position and secure it with the two screws removed previously Connect the battery pack cable to the UPS and close the front panel Set the UPS to normal operation mode by pressing ON SEL for at least 4 seconds 6 Make sure that the display does not show the code C02 7 Press the ON key for 5 seconds to start the battery status verification procedure 25 TROUBLESHOOTING Irregular UPS operation is not always an indication of a fault and can be due to minor or easy to resolve issues It is therefore advisable to consult the table below as it contains inf2. HJ HD Rated current IN 5 7 105 115 14 15 BATTERY Recharge time standard versions 4h for 80 of the load No of internal batteries aa o Sa ET Not Nominal voltage of battery box 36Vdc expandable 72Vdc 72Ndc Recharge current a only for ER versions Not applicable Not applicable 6 6A OUTPUT Nominal voltage 2 Vac Selectable 220 230 240 a 3 Selectable 50 60 or self learning Nominal power 1 98 1 76 Bypass line available bypass activated after 2 seconds Overloading 100 lt load lt 110 blocked after 120 seconds Bypass line not available blocked after 60 seconds Bypass line available bypass activated after 2 seconds Overloading 110 lt load lt 150 blocked after 4 seconds Bypass line not available blocked after 4 seconds Bypass line available bypass immediately activated Load overload gt 150 blocked after 1 second Bypass line not available blocked after 0 5 second OTHER DATA Room temperature 4 0 40 Humidity 90 without condensation Protector devices excessive battery discharge over current short circuit over voltage under voltage thermal Dimensions W x D x H 5 mmi 87xa425x450 87xa25x450 x 425 x 450 87x625x 450 87x625x 450 625 x 450 For additional details regarding technical data refer to website 7 9 rated load rated voltage of 220 Vac battery charging maintain output voltage within the accuracy range
3. back on again reconnect the utilities one at a time to identify which one is faulty If possible disconnect the power to the load switch the UPS off and back on again if the problem occurs again call the support centre If unwanted check the status of the command inputs on any optional contact card To exit manual bypass mode press the ON SEL buttons at the same time for at least 4 seconds The UPS in case of a permanent failure will be not able to supply the load To ensure total protection of your equipment we suggest you install an ATS device Automatic Transfer Switch or an external automatic ese ALARM CODES Using a sophisticated self diagnosis system the UPS is able to check its own status for any anomalies and or faults which may occur during normal operation and display them on the display panel If there is a problem the UPS signals the event by showing the code and the type of active alarm on the display FAULT and or LOCK FAULT FAULT alerts can be divided into three categories gt Anomalies these are minor problems which do not cause the lock of the UPS but reduce performance or prevent certain functions from being used 06 Sensor1 temperature under 0 Sensor2 temperature under 0 54 v Load percentage greater than the user threshold set A61 Replace batteries A62 Batteries missing or Battery Box missing or not connected 63 Waiting for battery charging Alar
4. can be selected by the user through the UPStools configuration software For example it is possible to select disconnection after a certain period of battery operation or when the pre alarm threshold for battery discharge has been reached or when an overloading event occurs By default the Energyshare sockets are not configured and therefore function as other outlets The EnergyShare function is associated with an icon on the display whose meaning is explained in the paragraph entitled Display panel indications The presence and the number of these sockets depend on the UPS type and they are distinguished by a different colour with respect to other sockets REMOTE CONTROL TERMINAL BOARD The remote control terminal allows for implementation of the REPO function Remote Emergency Power Off and to remotely switch on off the UPS The UPS is provided by the manufacturer with the REPO terminals short circuited For installation remove the short circuit and connect to the device s normally closed contact In case of an emergency if the stop device is used the REPO control is opened and the UPS goes into stand by mode and the load is completely disconnected Attention before restarting the UPS reset the stop device The circuitry of the remote control terminal board is self powered with SELV circuits Therefore an external voltage supply is not required When a contact is closed a maximum current of 15mA circulates All connections with the
5. l I i Safety manual Handles for rack installation Handle screws IEC 16 male plug Battery expansion plug ER version only For 2200 3000VA models only 10 INSTALLATION ENVIRONMENT The UPS and the Battery Box must be installed in ventilated clean environments which are sheltered from bad weather The relative humidity in the environment must not exceed the maximum values shown in the Technical Data table The ambient temperature whilst the UPS is in operation must remain between 0 and 40 and the UPS must not be positioned in places which are exposed to direct sunlight or to hot air operating life of the batteries is 5 years on average with an operating temperature of 20 If the operating A The recommended operating temperature for the UPS and the batteries is between 20 and 25 C The actual temperature reaches 30 C the operating life is halved This is a category C2 UPS product In a residential environment this product may cause radio interference in which case the user may be required to take additional measures BATTERY BOX INSTALLATION ATTENTION CHECK ON THE DATA PLATE THAT THE VOLTAGE OF THE BATTERY BOX IS THE SAME AS THAT ALLOWED BY THE UPS Battery boxes can be installed in series for extended runtimes Connect the Battery Boxes in series as shown in the figure below If the UPS is connected to a battery box the maximum active power is derated from PF 0 9 to PF 0 8 1
6. remote control terminal board are made through a cable which guarantees a double insulation connection Logic of the connections e PIN 1 2 REPO The function is activated when the contact is opened e PIN 2 3 REMOTE ON REMOTE ON OFF The feature is activated by closing the contact Set by default as REMOTE ON also configurable as REMOTE ON OFF using UPStools software ON ON OFF 19 nee ly SOFTWARE UPS RS232 USB MONITORING AND CONTROL SOFTWARE The PowerShield software guarantees effective intuitive UPS management displaying all the most important information such as input voltage applied load and battery capacity It is also able to perform shutdown operations and send e mails text messages and network messages automatically when certain events selected by the user occur INSTALLATION OPERATIONS 1 Connect one of the UPS s communication ports to one of the PC s communication ports using the cable supplied 2 Download the software from the web site www riello ups com selecting the specific operating system 3 Follow the installation program instructions 4 For more detailed information please read the user manual which can be downloaded from www riello ups com CONFIGURATION SOFTWARE The UPStools software allows the configuration and full display of the status of the UP
7. the mains but the output voltage is not g synchronised with the mains voltage The UPS is operating from the battery In this condition the UPS emits an acoustic signal beep at regular 4 second intervals Low battery pre alarm Indicates that battery autonomy is coming to an Flashing end In this condition the UPS emits a beep at regular 1 second intervals Indicates that the loads connected to the UPS are powered by the bypass Indicates the estimated percentage charge of the batteries D Indicates the percentage of charge applied to the UPS compared with ynamic the nominal value Flashing Maintenance is required Contact the support centre Fixed Indicates that the timer is active programmed switch on and switch off 2 The timer can be activated deactivated using the software provided Flashing 1 minute until the UPS switches back on or 3 minutes until it switches off The EnergyShare sockets are not configured Always active Using UPStools software an event associated with the EnergyShare Continuous was configured e g end of discharge pre alarm threshold but the sockets are active at this time Flashing The associated event occurred the EnergyShare outlets have been 9 disconnected For more information about the configuration of the EnergyShare sockets see Additional Features 16 MEASUREMENT DISPLAY AREA The front panel can be used to display important UPS operating in
8. 500VA Cooling fans Communication port RS232 USB communication port IEC 16A output socket Communication Card Slots Remote control terminal board AF IT SN R O ES 3 e e 2 pa NJ Model 2200VA 3000VA Battery expansion connector optional IEC 10A output socket IEC 16 input plug IEC 10A input plug Circuit breaker DISPLAY PANEL VIEW IN OUT BATT LOAD TEMP e c SET OOD a ES nan 19 IN OUT C n E O Albi mo D SEL button Select Load level indicator ON button Configuration area STAND BY button Maintenance request Regular operation Timer Mains operation Measurement display area Battery operation Stand by alarm C Load powered by bypass EnergyShare amp 9 Battery charge indicator e BATTERY BOX ACCESSORY NOT SUPPLIED WITH THE UPS The BATTERY BOX is an optional accessory for this range of UPS same dimensions and aesthetic appearance The BATTERY
9. AY SHOWS ONE OF THE FOLLOWING CODES F53 L53 THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F60 L03 L05 L07 L13 L20 L21 L40 L41 L42 L43 THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES C01 C02 C03 THE DISPLAY SHOWS c02 ATTENTION by pass BATTERIES MISSING OR BATTERY BOX MISSING OR NOT CONNECTED THE BATTERIES ARE FLAT THE UPS IS WAITING FOR THE BATTERY VOLTAGE TO EXCEED THE SET THRESHOLD THE UPS IS MALFUNCTIONING IT WILL PROBABLY LOCK SOON THE TEMPERATURE OF THE DISSIPATORS INSIDE THE UPS IS TOO HIGH THERE IS A FAULT ON ONE OR MORE THE UTILITIES POWERED BY THE UPS THE UPS IS MALFUNCTIONING A REMOTE COMMAND IS ACTIVE THE MANUAL BYPASS FUNCTION IS ACTIVE For more information visit www riello ups com 27 REPLACE THE BATTERIES Contact the support centre for battery replacement On the versions with an additional battery charger in place of the batteries check that the Battery Box is inserted and connected to the UPS correctly Wait until the batteries have recharged or force power on manually by holding down the ON button for at least 2 seconds If possible disconnect the power to the load switch the UPS off and back on again if the problem occurs again call the support centre Check that the temperature of the environment in which the UPS is located does not exceed 40 Disconnect all the utilities switch the UPS off and
10. BOX contains batteries which allow the operating time of the uninterruptible power supplies to be increased during extended blackouts The number of batteries contained can vary according to the type of UPS for which the BATTERY BOX is intended It is therefore necessary to take great care to ensure that the battery voltage of the BATTERY BOX is the same as the voltage permitted by the UPS Several battery boxes can be connected in series to achieve a longer extended runtime If the UPS is connected to a battery box the maximum active power is derated from PF 0 9 to PF 0 8 REAR VIEW 18 FO 8 a La h 19 NE ka 3 9 9 ET le E i Front view Front view Rear view without panel Extractable rotatable battery box plate Battery isolator Removable front panel Q Battery expansion connector INSTALLATION INITIAL CONTENT CHECK After opening the packaging it is first necessary to check the contents The package must contain UPS Support feet A 2 UK plug Schuko power cable IEC 10A 2 IEC 10 connection cables IEC 16A only for models 2200 3000VA USB cable RS232 cable User manual CD Safety manual SS 2
11. INSTALLATION ENVIRONMENT BATTERY BOX INSTALLATION SETTING THE NOMINAL BATTERY CAPACITY TOWER VERSION TOWER VERSION WITH BATTERY BOX RACK VERSION USE CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME SWITCHING ON FROM THE MAINS SWITCHING ON FROM THE BATTERY SWITCHING OFF THE UPS DISPLAY PANEL MESSAGES UPS STATUS MESSAGES MEASUREMENT DISPLAY AREA CONFIGURING THE OPERATING MODE POSSIBLE SETTINGS ADDITIONAL FUNCTIONS SOFTWARE MONITORING AND CONTROL SOFTWARE CONFIGURATION SOFTWARE UPS CONFIGURATION COMMUNICATION PORTS RS232 CONNECTOR O Xx o IO 10 10 11 11 11 12 13 14 15 15 15 15 15 16 16 17 18 18 18 20 20 20 21 23 23 COMMUNICATION SLOT BATTERY PACK REPLACEMENT TROUBLESHOOTING ALARM CODES FAULT Lock TECHNICAL DATA 23 24 26 28 28 29 30 PRESENTATION SENTINEL DUAL uses ON LINE double conversion technology resulting in the highest levels of reliability and maximum protection for critical loads such as servers IT applications and Voice Data This family was designed with versatility in mind allowing for installation in both tower and rack positions The following shows how the product can be installed in the two different positions The UPS is also equipped with a dedicated battery pack that allows for easy battery replacement hot swap in complete safety thanks to the protected connection system It i
12. S via USB or RS232 For a list of possible configurations available to the user refer to the UPS Configuration paragraph INSTALLATION OPERATIONS 1 Connect one of the UPS s communication ports to one of the PC s communication ports using the cable supplied 2 Follow the installation instructions shown within the software manual which can be located in the UPSTools directory or downloaded from the web site www riello ups com CAUTION If the RS232 communication port is used it is not possible to communicate with the USB port and vice versa N It is advisable to use a cable which is shorter than 3 metres for communication with the UPS To obtain additional communication ports with different functions independent from the standard USB and RS232 ports on the UPS various accessories are available which can be inserted into the communication card slot To check the availability of new more updated software versions and for more information about the accessories available consult the website www riello ups com 20 UPS CONFIGURATION The table below illustrates all the possible configurations available to the user in order to best adapt the UPS for individual requirements It is possible to perform these operations using the UPStools software e 50 Hz Auto e 60 Hz e Auto automatic learning of the input frequency Selects the nominal output frequency Output frequency Selects the nominal output Output volta
13. VA versions and 16A for the 2200VA 3000VA and ER versions with a B or C trip curve 2 Power the UPS using the input cable provided 3 Press the ON OFF switch located on the front panel 4 After a few moments the UPS will switch on the display will light up there will be a beep and the EN icon will start to flash The UPS is in stand by mode meaning that it is only consuming a small amount of power The microcontroller supervising the self diagnoses is powered the batteries are charging and everything is ready for UPS activation Battery operation is also in stand by mode provided that the timer is active 5 Connect the equipment to be powered into the sockets on the back of the UPS using the cable supplied or a cable no longer than 10 metres CAUTION do not connect equipment which absorbs more than 10A to the IEC 10A sockets For equipment which exceeds this level of absorption use the IEC 16A socket only available on the 3000VA version 6 Check which operating mode is set on the display and if necessary see the Configuring operating modes paragraph to set the required mode For advanced UPS configurations execute the software UPSTools which can be downloaded from the web site www riello ups com SWITCHING ON FROM THE MAINS 1 Press the ON button for 1 second After pressing it all the icons on the display light up for 1 second and the UPS beeps 2 Switch on the equipment connected to the UPS When switching on for
14. e instructions given here below BEFORE YOU CARRY OUT THE FOLLOWING SEQUENCE OF OPERATIONS MAKE SURE THAT THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD Once removed from the packaging the UPS is already preset for installation in the tower configuration To complete the configuration simply mount the UPS on the two support feet Each leg consists of two parts connecting to each other at joints To put a leg together proceed as shown in the figure Assemble two legs and secure the UPS on top of them as shown in the figure below 3 Vir hot Y 12 TOWER VERSION WITH BATTERY BOX BEFORE CARRING OUT THE FOLLOWING SEQUENCE OF OPERATIONS ENSURE THAT THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD e THE BATTERY IS DISCONNECTED FROM THE UPS FROM ANY OTHER BATTERY BOXES AND WITH THE BATTERY ISOLATOR OPEN For the battery box version each foot is composed of three parts two supports and an extension Assemble two feet as indicated in the figure below Slide the UPS and the battery box into the two supports s Ma eee ine Ma i For any additional battery boxes repeat the sequence of opera
15. e performance in ECO mode the load is normally powered by the bypass If the mains goes out of the permitted tolerance range the UPS switches to ON LINE operation If the mains returns within the permitted tolerance range for at least five minutes the UPS goes back to powering the load from the bypass ADDITIONAL FUNCTIONS MANUAL BYPASS Using the Manual Bypass feature the UPS can be switched to bypass In this condition the load is powered directly by the input mains any disruption in the mains directly affects the load CAUTION BEFORE CARRYING OUT THE FOLLOWING SEQUENCE OF OPERATIONS ENSURE THAT THE UPS S INPUT AND OUTPUT FREQUENCY COINCIDE AND THAT THE UPS IS NOT OPERATING FROM THE BATTERY Attention even when the UPS is switched on the load is disconnected in the event of a mains blackout If the input mains deviates from the established tolerances the UPS automatically switches to Stdby mode and disconnects the load To force the UPS into manual bypass mode press and hold down the ON and SEL keys simultaneously for at least 4 seconds The code C02 appears on the display To return to the normal operation mode press the ON and SEL keys again for at least 4 sec 18 PROGRAMMABLE AUXILIARY SOCKET EnergyShare The EnergyShare sockets are outlets that allow for the automatic disconnection of the load applied to them in certain operating conditions The events that determine automatic disconnection of the EnergyShare sockets
16. e provided GND Power supply DC Imax 20mA For further information about interfacing with the UPS refer to the manual provided Programmable output default low battery pre alarm Programmable output default battery operation COMMUNICATION SLOT The UPS is equipped with an expansion slot for optional communication cards see figure on right which allows the device to communicate using the main communication standards Some examples e Second RS232 and USB port e Serial duplicator e Ethernet network card with TCP IP HTTP and SNMP protocols e JBUS MODBUS protocol converter card e PROFIBUS protocol converter card e Card with relay isolated contacts To check the availability of other accessories visit the website www riello ups com 23 BATTERY PACK REPLACEMENT The UPS is also equipped with a dedicated battery pack that allows for easy replacement of batteries hot swap in complete safety thanks to the protected connection system e WHEN THE BATTERY PACK IS DISCONNECTED THE LOADS CONNECTED TO THE UPS ARE NOT PROTECTED IN THE EVENT OF A MAINS FAILURE THE BATTERY PACK IS VERY HEAVY USE EXTREME CAUTION WHEN REPLACING IT 1 Set the UPS to bypass mode manually by pressing the ON SEL buttons for 4 seconds see paragraph entitled USE Configuration of Operating Mode The display should show the message C02 NOTE in this condition the load is powered by bypass
17. formation When the UPS is switched on the display shows the main voltage value To display a different measurement press the SEL button repeatedly until the desired measurement appears In the event of a fault alarm FAULT or a lock LOCK the display will automatically show the type and code of the corresponding alarm Some examples are shown below GRAPHIC EXAMPLE DESCRIPTION GRAPHIC EXAMPLE DESCRIPTION 2i Batt h 7171 attery charge CC Mains voltage BL Ea IN BATT LI Liu Mains frequency 117 V Total battery voltage NL iz LIL OUT LOAD JI UPS output voltage 15 k Applied load percentage BOUE J pu C bsorbed by th enr urrent absorbed by the 3 LILI yp Output voltage frequency load s EE Temperature of the L Residual battery autonomy EE electronics cooling min zar system inside the UPS Fault Alarm the za Lock 2 the El corresponding code is I L 2 corresponding code is I LIL displayed LIL displayed The values shown in the images in the table are purely as an indication 0 FAULT LOCK codes can only be displayed if they are active presence of a fault alarm or a lock 17 CONFIGURING THE OPERATING MODE The area of the display shown in the figure displays the active operating ECO mode and allows the user to cho
18. ge voltage 230V 220 240 in 1V steps e ONLINE Selects one of the 4 e ECO Operating mode different operating modes ONLINE SMART ACTIVE e STAND BY OFF MODE 1 e Normal Normal e Disabled with input output synchronisation e Disabled without input output synchronisation Selects the mode of use of Bypass operation the bypass line Automatic UPS power off in battery operation mode if Disabled the charge is lower than 596 Autonomy limit Maximum battery operation Disabled e Disabled complete battery discharge time e 1 65000 sec in 1 sec steps Estimated autonomy time e Enabled e Disabled Power off due to minimum charge Battery low warning remaining for the battery 3 min 1 255 min in 1 min steps low warning Interval of time for the e Disabled CEMIS automatic battery test AUGUE e 1 1000 h in 1 hour steps Maximum charge Selects the user overcharge Disabled e Disabled alarm threshold limit e 0 103 in 1 steps Selects the permitted range for the input frequency for switching to the bypass and 596 3 10 in 1 steps for the synchronisation of the output For configurations of the Fout 50 60Hz or if the sync is disabled with the input the UPS downgrades the output power 21 DESCRIPTION POSSIBLE CONFIGURATIONS EnergyShare Select the auxiliary socket operating mode Always connected e Always connected Disconnection afte
19. manuale d installazione ed uso installation and use manual installations und bedienungsanleitung manuel d installation et d utilisation manual de instalaci n y uso SENTINEL DUAL 31 RIELLO ELETTRONICA 7 riello ups i INTRODUCTION Congratulations on purchasing a UPS Sentinel Dual product and welcome to Riello UPS To use the support service offered by Riello UPS visit the site www riello ups com Our Company is a specialist in the design development and manufacturing of uninterruptible power supplies UPS The UPS described in this manual is a high quality product which has been carefully designed and built in order to guarantee the highest levels of performance This device can be installed by anyone on the condition that they have READ THIS INSTALLTION AND USER MANUAL CAREFULLY The UPS and the Battery Box generate DANGEROUS internal electrical voltages All maintenance operations must be carried out by suitably qualified operators This manual contains detailed instructions for using and installing the UPS and any additional Battery boxes For information on how to use and maximise the performance of your device please retain the CD containing this manual and read it carefully before operating the equipment ENVIRONMENTAL PROTECTION In the development of its products the company devotes abundant resources to analysing the environmental aspects All our products pursue the objectives defined in the environme
20. ms these are more critical problems than anomalies because if they persist they could cause the UPS to lock in a very short time F03 Incorrect auxiliary power supply Dsspawowremperdue Tempewesemert dy Fi CGmeeerpechagetaled SSCS Gebeterbamewemolage heren patatas Q F2 Incorrect inverter voltage F3 Inverter under voltage Overload load 10396 Overload load 11096 Overload load gt 150 F53 Short circuit F55 Waiting for load reduction to return to inverter Fe0 Battery overvoltage 28 gt Active commands Indicates the presence of an active remote command C01 Remote control 1 Switch Off Remote control 2 load on bypass or manual bypass command Remote control 3 Switch On Off Battery test in progress Lock LOCK alerts are normally preceded by an alarm signal and their scale leads to the powering off of the inverter with the load being powered by the bypass line this procedure is excluded for locks due to serious persistent overloads and short circuits Capacitor bank overvoltage L50 Overload load gt 103 L51 Overload load 11096 L52 Overload load 15096 29 TECHNICAL DATA SDH2200 SDH 30007 vou puisse 58 11008 SDH 1500 SDH 2200 ER SDH 3000 ER INPUT Nominal voltage Vac 220 230 240 Maximum operating voltage Vac 300 Nominal S 50 60
21. ntal management system developed by the company in compliance with applicable standards No hazardous materials such as CFCs HCFCs or asbestos are used in this product When evaluating packaging the choice of material has been made favouring recyclable materials For correct disposal please separate and identify the type of material of which the packaging is made according to the table below Dispose of all material in compliance with applicable standards in the country in which the product is used DESCRIPTION MATERIAL Box Cardboard Packaging corner Stratocell Protective bag Polythene Accessories bag Polythene eel DISPOSING OF THE PRODUCT The UPS and the Battery Box contain electronic PCBs and batteries which are considered TOXIC and HAZARDOUS waste When the product reaches the end of its operating life dispose of it in accordance with applicable local legislation Disposing of the product correctly contributes to respecting the environment and personal health The reproduction of any part of this manual in whole or in part is forbidden without the prior consent of the manufacturer In order to make improvements the manufacturer reserves the right to modify the product described at any moment and without notice o y CONTENTS PRESENTATION UPS Views FRONT VIEW REAR VIEW DISPLAY PANEL VIEW BATTERY BOX ACCESSORY NOT SUPPLIED WITH THE UPS REAR VIEW INSTALLATION INITIAL CONTENT CHECK
22. o YV w O z q wJ I fe 18 E IJI E SER Ez ax oo r l It BATTERY BOX e O SETTING THE NOMINAL BATTERY CAPACITY Before installing one or more Battery Boxes the UPS must be configured in order to update the nominal capacity value total Ah UPS s internal batteries external batteries using the dedicated configuration software UPStools contained on the CD ROM supplied with the UPS The battery box must only be installed while the UPS is switched off and disconnected from the mains power supply CAUTION The connection cables cannot be extended by the user After connecting the UPS to its Battery Boxes insert the fuses and turn the Battery Box battery isolators SWBATT to the ON position lt is not possible to connect more than one UPS to a single battery box or to several Battery Boxes connected in a series To check the availability of a new version of the latest software visit the website www riello ups com 11 TOWER VERSION This chapter describes the steps for preparing the UPS and battery box for tower version use ATTENTION For your safety and that of the product you must carefully follow th
23. ormation which is useful for solving the most common UPS problems PROBLEM POSSIBLE CAUSE SOLUTION ON OFF SWITCH NOT PRESSED Press the ON OFF switch on the front panel MAIN CONNECTION CABLE MISSING THE DISPLAY DOES NOT LIGHT UP NO MAINS VOLTAGE BLACKOUT INTERVENTION OF THE Check that the power cable is connected correctly Check that the power reaches the socket where the UPS is connected try it with a table lamp for example If present reset the circuit breaker by pressing the button on the back of the UPS INPUT CIRCUIT BREAKER CAUTION Check that there is no output overload to the THE UPS IS IN STAND BY MODE THE STAND BY OFF MODE IS SELECTED NO CONNECTION TO THE LOAD THE DISPLAY IS ON BUT THE LOAD IS NOT POWERED THE INPUT VOLTAGE IS OUTSIDE THE PERMITTED TOLERANCE RANGE FOR THE UPS IS OPERATING MAINS OPERATION FROM THE BATTERY DESPITE THE PRESENCE OF MAINS VOLTAGE INTERVENTION OF THE INPUT CIRCUIT BREAKER THE UPS DOES NOT COME ON AND THE DISPLAY SHOWS THE CODE 06 A08 THE TEMPERATURE OF THE UPS IS LOWER THAN 0 THE DISPLAY SHOWS THE FOLLOW CODES L10 L11 F11 INPUT RELAY FAULTY CONTROL CARD IS NOT INSERTED CORRECTLY THE DISPLAY SHOWS THE FOLLOW CODE L02 26 UPS Press the ON button on the front panel to power the loads It is necessary to change mode The STAND BY OFF emergency power supply mode in fact only powers the loads in the even
24. ose other modes directly from the display panel SMART MODE 8 HOW TO PROCEED e To access the configuration area hold down the SEL button for at least seconds e icon corresponding to the mode currently set lights up e Tochange the mode press the ON button e confirm the mode chosen hold down the SEL button for at least 3 seconds POSSIBLE SETTINGS The UPS is designed to be configured in various operating modes e ON LINE is the mode with the greatest load protection and the best quality of the output waveform e ECO is the mode with which the UPS consumes the least amount of power and is therefore the most efficient e SMART ACTIVE in this mode the UPS decides whether to operate in ON LINE or ECO mode according to a statistic about the quality of the mains power e STAND BY OFF Mode 1 the UPS operates as an emergency power supply If mains power is present the load is not powered however should the mains supply fail the load is powered by the UPS The effective value rms of the output frequency and voltage is constantly controlled by the microprocessor independently from the waveform of the mains voltage maintaining the output frequency synchronised to the mains within a configurable range Outside this range the UPS output de synchronises from the mains supply moving to the nominal frequency in this condition the UPS cannot use the bypass In order to optimis
25. r no seconds of battery operation Disconnection after no seconds of the battery discharge pre alarm signal see UPStools manual Bypass voltage thresholds Bypass voltage threshold for ECO Intervention sensitivity for ECO Selects the permitted voltage range for switching to the bypass Selects the permitted voltage range for operation in ECO mode Selects the intervention sensitivity during operation in ECO mode Low 180V High 264V Low 200V High 253V Normal e Normal Low 180 200 in 1V steps High 250 264 in 1V steps Low 180 220 in 1V steps High 240 264 in 1V steps Low High Power on delay Remote Switch on off feature Waiting time for automatic switching back after mains power returns Select the feature associated with the remote control terminal board 5 sec Pin 1 2 REPO Pin 2 3 Remote ON 22 e Pin 1 2 REPO e Pin 2 3 Remote ON Remote ON OFF Disabled 1 255 sec in 1 sec steps Yn O_ sS F COMMUNICATION PORTS On the back of the UPS see UPS Views the following communication ports are present e RS232 connector e USB connector e Expansion slot for additional communication cards RS232 CONNECTOR RS232 CONNECTOR Programmable output default UPS in lock TXD Opto isolated contact max 30Vdc 5 RXD These contacts can be associated with other events using the softwar
26. s possible to use one or more autonomy expansion units known as BATTERY BOXES optional accessories with the same dimensions and aesthetic appearance as the UPS ER series models are fitted with upgraded battery charges for long runtime and business continuity applications For these versions the batteries are housed in separate cabinets UPS ViEWS FRONT VIEW od 2 4 Onn Q Extractable rotatable display plate a ZZ e gog Hl oo 08 oge O oa 08 oe bt 00 OO OO 6600600 000000 000000 O e 7 Removable front panel 5 Battery pack connector Battery pack retention panel REAR VIEW 0600000 ZAIN KGS MX GEEZ Ge W ly A m E LZ o Model 1000VA 1
27. specified recalibration may be necessary after a long period of operation 8 If the network frequency is within 5 of the selected value the UPS is synchronized with the network If the frequency is out of tolerance range or in battery operation the frequency is that selected 0 1 20 25 C for longer battery life The dimensions listed the table refer to the tower version taking into account the support feet The rack version is suitable for being housed in 19 cabinets with an overall size of 2U 30 BATTERY BOX MODELS JSDH036 NPA JSDHO36 NPM JSDHO72 NPA JSDHO72 NPM Battery rated voltage Vdc 36Vdc 72Vdc Dimensions W x D x H mm 87 x 425 x 450 87 x 625 x 450 The symbol replaces an alphanumeric code for internal use If the UPS is connected to a battery box the maximum active power is derated from PF 0 9 to PF 0 8 31 lt y E a 3 d 1 riello ps RPS SPA Viale Europa 7 37045 LEGNAGO VR Tel 39 0442 635811 Fax 39 0442 629098 www riello ups com riello riello ups com OMNSDH1KORUENUC
28. t of a blackout Check the connection to the load Problem with the mains Wait until the input mains voltage returns within the tolerance range The UPS will automatically return to mains operation If present reset the circuit breaker by pressing the button on the back of the UPS CAUTION Check that there is no output overload to the UPS Check the temperature of the environment in which the UPS is located if it is too low bring it past the minimum threshold 0 C Switch off and disconnect the UPS from the power supply and contact the support centre Switch off and disconnect the UPS from the power supply and contact the support centre PROBLEM POSSIBLE CAUSE SOLUTION THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES A54 F50 F51 THE LOAD APPLIED TO THE UPS IS TOO HIGH Reduce the load to within the threshold of 100 or user threshold in the case of code A54 If the display shows a lock remove the load and switch the UPS off and back on again F52 F55 L50 L51 L52 THE DISPLAY SHOWS THE FOLLOW CODE A61 THE DISPLAY SHOWS THE FOLLOW CODE A62 THE DISPLAY SHOWS THE FOLLOW CODE A63 THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F03 F05 F07 F13 F21 F40 F41 F42 F43 THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F04 L04 THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPL
29. the first time only after 30 seconds check that the UPS is operating correctly 1 Simulate a blackout by disconnecting power to the UPS 2 The load must continue to be powered the icon on the display must light up and there must be a beep every 4 seconds 3 When power is reconnected the UPS must go back to operating from the mains SWITCHING ON FROM THE BATTERY 1 Press the ON OFF switch located on the front panel 2 Hold down the ON button for at least 5 seconds All the icons on the display light up for 1 second 3 Switch on the equipment connected to the UPS SWITCHING OFF THE UPS In order to switch off the UPS hold down the STBY button for at least 2 seconds The UPS goes back to stand by mode and the EN icon starts to flash 1 If the mains power is present the ON OFF switch must be pressed to completely turn off the UPS 2 During battery mode operation with the timer not set the UPS automatically switches off after 30 seconds However if the timer is set press and hold down the STBY key for at least 5 seconds to turn off the UPS For complete shutdown press the ON OFF switch 15 DISPLAY PANEL MESSAGES This chapter describes in detail the various information that can be displayed on the LCD UPS STATUS MESSAGES ICON STATUS DESCRIPTION Indicates a fault Flashing The UPS is in stand by mode Indicates regular operation The UPS is operating from the mains Flashin The UPS is operating from
30. tions shown above 13 RACK VERSION The sequence of operations to be followed in order to transform the UPS or battery box into rack version are described below BEFORE CARRING OUT THE FOLLOWING SEQUENCE OF OPERATIONS ENSURE THAT e THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD e THE BATTERY BOX IS DISCONNECTED FROM THE UPS FROM ANY OTHER BATTERY BOXES AND WITH THE BATTERY ISOLATOR OPEN 1 Pickup the panel from the sides and gently pull it away from its position just enough to be able to rotate it ATTENTION The panel must be removed carefully DO NOT ATTEMPT IN ANY WAY TO REMOVE THE PANEL FROM THE UPS 2 Rotate the panel 90 counter clockwise and reinsert it carefully into the special housing 3 At this point with the UPS or battery box in the horizontal position secure the handles using the screws provided as shown in the figure NOTE Given the heavy weight the use of support brackets is mandatory during rack installation guide with L shaped support For the same reason it is recommended that the UPS and battery box be installed in the lower part of the rack cabinet 14 TT 5 j CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 1 Check that there is a protection device against overcurrents and short circuits in the system upstream from the UPS The recommended protection value is 10A for the 700VA 1000VA and 1500
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