Partner Tech PT-6212
Contents
1. Gc lt r Q SS SS SM N SS og g SAS SS IN Up 9 Ss 1 2 3 4 5 Figure 1 2 Front right view Component Description 1 Power Button 2 12 1 inch TFT LCD 5 wire Resistive touch 3 IO Panel 4 LED Power Indicator 5 Triple track MSR 2 CHAPTER 1 GETTING STARTED Rear view Figure 1 3 Rear view 5 9 Component 2x20 VFD customer display Printer paper exit 80mm thermal receipt printer Printer button connectors Figure 1 4 PT 6212 I O connectors Description 1 COMA port 2 COM3 port 3 COM2 port 4 LAN port RJ 45 5 12V power connector 6 PS 2 keyboard port 7 RJ 11 cash drawer port 8 VGA port 9 COMI port 10 USB ports 4 CHAPTER 1 GETTING STARTED 2 BIOS SETUP The primary function of the BIOS Basic Input and Output System is to identify and initiate component hardware The BIOS parameters are stored in non volatile BIOS memory CMOS CMOS contents don t get erased when the computer is turned off The following topics are described in this chapter About the Setup Utility on page 5 Standard CMOS features on page 8 Advanced BIOS Features on page 10 CPU Feature on page 12 Hard Disk Boot Priority on2. R 59 APPENDIX PART LIST AND SPECIFICATION 61 Part list tor Charcoal P 502 12 a nu ar 63 e PEE 64 LIST OF FIGURES Figure 1 1 Unpacking the 1 Figure 1 2 Front right 2 Figure 1 3 Roa VIEW sitire tides eee cea 3 Figure 1 4 PT 6212 VO e 4 Figure 2 1 Main BIOS menu ute Ete eet d ien e rec ette 6 Figure 2 2 Standard CMOS Features 8 Figure 2 3 IDE Primary Master 9 Figure 2 4 Advanced BIOS Features menu 10 Figure 2 5 CPU Feature submenu 12 Figure 2 6 Hard Disk Boot Priority 13 Figure 2 7 Advanced Chipset Features 14 Figure 2 8 Integrated Peripherals 16 Figure 2 9 OnChip IDE Device 17 Figure 2 10 Onboard Device submenu 19 Figure 2 11 SuperlO Device 20 Figure 2 12 Power Management Setup menu 21 Figure 2 13 PnP PCI Configuration
3. AwardBIOS CMOS Setup Utility IDE Channel 0 Master IDE HDD Auto Detection Item Help IDE Channel 0 Master Access Mode Figure 2 3 IDE Primary Master submenu 1 Move Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults IDE HDD Auto Detection Press Enter while this item is highlighted if you want the Setup Utility to automatically detect and configure a hard disk drive on the IDE channel If you are setting up a new hard disk drive that supports LBA mode more than one line will appear in the parameter box Choose the line that lists LBA for an LBA drive NOTE IDE Channel 0 1 2 3 Master Slave If you leave this item at Auto the system will automatically detect and configure any IDE devices it finds If it fails to find a hard disk change the value to Manual and then manually configure the drive by entering the characteristics of the drive in the fields described below e Capacity displays the capacity of the HDD in megabytes MB Cylinder indicates the number of cylinders that the HDD has A cylinder is the sum total of all tracks that are in the same location on every disk surface Head displays the number of heads in the HDD A head is a device that reads and writes data on the hard disk Precomp displays the track where precompensation is initiated Precompensation is a feature whereby the HDD uses a stronger magnetic fiel
4. Shutdown Temperature This item allows setting the shutdown temperature Once enabled the machine will automatically shutdown when the temperature reaches the limit specified 25 Frequency Voltage Control Use these items to control system frequency and voltage Phoenix AwardBIOS CMOS Setup Utility Frequency Voltage Control Spread Spectrum Item Help Figure 2 16 Frequency Voltage Control menu 1 Move Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Spread Spectrum When the motherboard clock generator pulses the extreme values spikes of the pulses creates EMI Electromagnetic Interference The Spread Spectrum function reduces the EMI generated by modulating the pulses so that the spikes of the pulses are reduced to flatter curves If you do not have any EMI problem leave the s etting at Disabled for optimal system stability and performance 26 CHAPTER 2 BIOS SETUP Other BIOS Options This section covers the other options that are available from the main menu Phoenix AwardBIOS CMOS Setup Utility Quit t Select Item Save amp Exit Setup Time Date Hard Disk Type Load Fail Safe Defaults This option opens dialog box that lets you load fail safe defaults for all appropriate items in the Setup Utility The fail safe defaults place no great demands on the system and are generally stable If the system is not functioni
5. Use this item to enable or disable the PCI devices that are integrated on the mainboard Select the item and press lt Enter gt to open the following menu Phoenix AwardBIOS CMOS Setup Utility Onboard Device USB Controller Item Help USB 2 0 Controller USB Keyboard Support Azalia AC97 Audio Select Onboard Lan Boot ROM Figure 2 10 Onboard Device submenu t Move Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 0ptimized Defaults USB Controller This item must be enabled to use the Universal Serial Bus ports on the mainboard USB 2 0 Controller The USB 2 0 Controller item allows USB 2 0 functionality USB Keyboard Support Enable this item if you plan to use a keyboard connected through the USB port in a legacy operating system such as DOS that does not support Plug and Play Azalia AC97 Audio Select This item allows you to select the Azalia AC97 Audio support Onboard Lan Boot ROM This feature allows users to enable or disable the onboard Lan boot ROM to boot system 19 gt SuperlO Device Use this item to change settings for 1 O devices Select the item and press lt Enter gt to open the following menu Phoenix AwardBIOS CMOS Setup Utility SuperIO Device Onboard Serial Port 1 Item Help Onboard Serial Port 2 Figure 2 11 SuperlODevice submenu t Move Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 F
6. VIA Vinyl Audio Codecs Driver Setup Program Space Required 30000 Space Available 3 7792084 InstallShield lt Back Next gt Cancel 34 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE 5 Click Next to continue VIA Vinyl Audio Codecs Driver Setup Wizard v6 80b Installing Components List Review setting before installing components Setup has enough information to start installing the components If you want to review or change any settings click Back If you are satisfied with the settings click Next to begin installing components Current setting Vinyl Audio Codecs Driver Setup Program v6 80b Update definitions of VIA chipsets for loading proper system driver InstallShield lt Back 6 Click Next to continue VIA Vinyl Audio Codecs Driver Setup Wizard v6 80b Installing Status Following information to show installing status The following information will tell you whether or not the components is installed successfully Current result SETUP LOG DATE 11 29 2007 TIME 00 34 42 Installed components Vinyl Audio Codecs Driver Setup Program v6 80b Fail to Installed components None InstallShield lt Back 35 7 Select Yes I want to restart my computer now and then click Finish VIA Vinyl Audio Codecs Driver Setup Wizard v6 80b Install Wizard Completed The Install Wizard has suc
7. or select a PIO mode from 0 4 IDE Primary Secondary Master Slave UltraDMA Each IDE channel supports a master device and a slave device This mainboard supports UltraDMA technology which provides faster access to IDE devices If you install a device that supports UltraDMA change the appropriate item on this list to Auto You may have to install the UltraDMA driver supplied with this mainboard in order to use an UltraDMA device 17 On Chip Serial ATA Setting The following items allow you to configure the settings about On Chip Serial ATA SATA Mode This feature allows users to select SATA mode On Chip Serial ATA This feature allows users to select the SATA function modes Setting at Disabled will disable SATA controller Set at Auto will allow the BIOS to arrange it Setting Combined Mode will make PATA and SATA combined Max 2 IDE drives in each channel primary master slave secondary master slave Enhanced Mode allows max of 6 IDE drives supported SATA Only will make SATA operates in legacy mode PATA IDE Mode This option determines whether the IDE devices are considered the primary or secondary ports on the system SATA Port This option controls the operation speed of the SATA 2 ports allowing for either legacy SATA 150 operation or full speed SATA 2 operation Note that this setting is enabled only while the On Chip Serial ATA option is set to Enhanced Mode 18 CHAPTER 2 BIOS SETUP Onboard Device
8. or select one from the existing folders list Click Next to continue Games Microsoft SQL Server 2005 Realtek SiSoftware Startup 40 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE 9 Click Yes I want to restart my computer now and then click Finish TouchKit InstallShield Wizard Complete Setup has finished installing TouchKit on yo Qi Yes want to restart my computer now No will restart my computer later The TouchKit driver has been installed To ensure proper operation the computer needs to be restarted Calibrating the touchscreen Follow these instructions to calibrate the touchscreen using the TouchKit application 1 Launch the TouchKit application from the Windows desktop by clicking on Start gt Programs gt TouchKit gt Configure Utility The TouckKit window appears 2 Select the Tools page 5 Touchkit PS 2 Controller General Setting Tools Edge Compensation Hardware About Linearization Curve Do 4 points alignment to match display E Clear linearization parameter and do 4 points Clear and Calibrate alignment ar Do 9 points linearization for better touchscreen Linearization linearity Do draw test to verify the touch accuracy Draw Test 41 3 Click the 4 Points Calibrattion button 4 Use your finger to touch the blinking X Symbol on the screen until stop blinking Please touch each X until it stops blinking 5 Click OK to complate the 4 point
9. 0 EN EN EA 4105 2108000000020 EN 19 20 2 23 24 25 26A i 28 H 2 2 2 2 2 2 2 9 0 2 3 4 3 3 3 3 3 3 3 3 6 7 63 Specifications 12 1 TFT LCD resolution is 1024 x 768 BED Touch 5 wire Resistive touch PS 2 interface CRUI Intel Celeron M Processor 1GHz FSB 400MHz fanless design Chipset NB Intel 910GMLE SB Intel ICH6 M Memory 200 pin DDR2 SO DIMM x 2 Systme ships with 1G as the standard BIOS Award System BIOS 4M bits flash ROM Integrated Intel Graphics Media Accelerator 900 Intel GMA 900 Graphics On board LVDS connector for LCD support Default 8MB shared system memory Ethernet Realtek Giga LAN Audio VIA Two channel 97 2 3 Audio Codec HDD Internal 3 5 type SATA HDD 80GB or above I O Interface 4 COM ports 1 VGA port 1 RJ11 port for cash drawer 24V 1 PS2 Keyboard port auto routing for MSR no jumper 1 RJ 45 LAN port with activity and link LEDs 4 USB ports 1 DC 12V power adaptor connector Preipherals Tripple track MSR PS 2 interface Customer display module serial interface 3 Thermal receipt printer with cutter control board serial interface Operation System POSReady 2009 WEPOS Windows 2000 CE Net Linux AC110V 240V DC12V 12 5A 150 watt power adaptor Power Supply Operating Tempera 0 40 C ture Storage
10. SI POS the suspend mode is equivalent to a software power down If you select S3 STR the suspend mode is a suspend to RAM the system shuts down with the exception of a refresh current to the system memory Power Management This item acts like a master switch f or the power saving modes and hard disk timeouts If this item is set to Max Saving power saving modes occur after a short timeout If this item is set to Min Saving power saving modes occur after a longer timeout If the item is set to User Define you can define timeouts for the power saving modes Video Off Method This item defines how the video is powered down to save power Soft Off by PWR BTN Under ACPI Advanced Configuration and Power management Interface you can create a software power down In a software power down the system can be resumed by Wake Up Alarms This item lets you install a software power down that is controlled by the normal power button on your system If the item is set to Instant Off then the power button causes a software power down If the item is set to Delay 4 Sec then you have to hold the power button down for four seconds to cause a software power down 21 Power On by Ring Use this item to enable modem activity to wakeup the system from power saving mode Resume by Alarm When set to Enabled the following two fields become available and you can set the date day of the month hour minute and second to turn on your system When s
11. disabled 23 gt IRQ Resources This menu can only be accessed when the Resources Controlled by menu is set to Manual In the IRQ Resources sub menu if you change any of the IRQ assignations to Legacy ISA then that Interrupt Request Line is reserved for a legacy ISA expansion card Press lt Esc gt to close the IRQ Resources sub menu Phoenix AwardBIOS CMOS Setup Utility IRQ Resources assigned to assigned to assigned to assigned to assigned to assigned to assigned to assigned to Figure 2 14 IRQ Resources assigned to submenu assigned to 11 Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults 24 CHAPTER 2 BIOS SETUP PC Health Status On mainboards that support hardware monitoring this item lets you monitor the parameters for critical voltages and critical temperatures Several fields are for information only and are not configurable Phoenix AwardBIOS CMOS Setup Utility PC Health Status CPU Warning Temperature Item Help Figure 2 15 PC Health Status menu Shutdown Temperature 1 Move Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 0ptimized Defaults These items display the current status of system temperatures and power status CPU Warning Temperature This item when enabled will sound an alarm when the temperature exceeds a particular setting
12. menu PU PD Modifies the selected field s values Exits the current menu Displays screen that describes all key functions Loads previously saved values to CMOS Loads minimum configuration for troubleshooting F7 Loads an optimum set of values for peak performance F10 Saves the current configuration and exits Setup Shift F2 Changes the color of the BIOS menu 6 CHAPTER 2 BIOS SETUP Using BIOS When you start the Setup Utility the main menu appears The main menu of the Setup Utility displays a list of the options that are available A highlight indicates which option is currently selected Use the cursor arrow keys to move the highlight to other options When an option is highlighted execute the option by pressing lt Enter gt Some options lead to pop up dialog boxes that prompt you to verify that you wish to execute that option Other options lead to dialog boxes that prompt you for information Some options marked with a triangle P lead to submenus that enable you to change the values for the option Use the cursor arrow keys to scroll through the items in the submenu Standard CMOS features Selecting Standard CMOS Features on the main menu displays the following menu Phoenix AwardBIOS CMOS Setup Utility Standard CMOS Features Time hh mm gt IDE Channel gt IDE Channel gt IDE Channel gt IDE Channel lt ren Figure 2 2 Standard CMOS Feature
13. need to disable this item when installing an operating system We recommend that you enable anti virus protection as soon as you have installed an operating system First Second Third Boot Device The BIOS loads the operating system from the disk drives in the sequence selected in these three fields Boot Other Device When enabled the system searches all other possible locations for an operating system if it fails to find one in the devices specified under the First Second and Third boot devices Boot Up Numlock Status This field is used to select power on state for NumLock Gate A20 Option This feature is used to determine the method by which Gate A20 is controlled Description Normal The system will force the chipset to use the slow keyboard controller to do the switching Fast The system will allow the chipset to use its own 0x92 port for faster switching Security Option Select whether the password is required every time the system boots or only when you enter setup Option Description System The system will not boot and access to Setup will be denied if the correct password is not y entered at the prompt The system will boot but access to Setup will be denied if the correct password is not entered at the prompt Setup 10 CHAPTER 2 BIOS SETUP APIC Mode This item is used to activate the ACPI Advanced Configuration and Power Management Interface Mode ACPI is a power management specification that
14. page 13 Advanced Chipset Features on page 14 Integrated Peripherals on page 16 Power Management Setup on page 21 PnP PCI Configurations on page 23 PC Health Status on page 25 Frequency Voltage Control on page 26 Other BIOS Options on page 27 About the Setup Utility The BIOS Setup Utility enables you to configure the following items Hard drives diskette drives and peripherals Video display type and display options Password protection from unauthorized use Power management features This Setup Utility should be used for the following When changing the system configuration When a configuration error is detected and you are prompted to make changes to the Setup Utility When trying to resolve IRQ conflicts When making changes to the Power Management configuration When changing the User or Supervisor password Entering the Setup Utility When you power on the system BIOS enters the Power On Self Test POST routines POST is a series of built in diagnostics performed by the BIOS After the POST routines are completed the following message appears Press DEL to enter SETUP Press the delete key lt Delete gt to access the Award BIOS Setup Utility Phoenix AwardBIOS CMOS Setup Utility Quit Select Item Save amp Exit Setup Time Date Hard Disk Type Figure 2 1 Main BIOS menu BIOS navigation keys The BIOS navigation keys are listed below Scrolls through the items on a
15. seen 23 Figure 2 14 IRQ Resources 24 Figure 2 15 PC Health Status Menu 25 Figure 2 16 Frequency Voltage Control menu 26 Figure 4 1 Connecting a cash drawer 44 Figure 4 2 PT 6212 mainboard 48 Figure 4 3 PT 6212 mainboard 49 Figure 4 4 Inverter 50 Figure 6 1 Exploded diagram main 61 Figure 6 2 Exploded diagram printer 62 vi 1 GETTING STARTED This chapter describes how to unpack and identifying components on the device The following topics are described Unpacking the machine on page 1 Identifying components on page 2 Unpacking the machine Itis a good idea to save the packaging materials and shipping box in case that machine needs to be returned for service Please un pack and re pack the machine terminal as shown in Figure 1 1 Figure 1 1 Unpacking the machine Identifying components This section describes the parts and connectors on the machine Front right view
16. E8 2E8 4F8 4E8 Serial Port 3 4 5 6 Use IRQ These items allow you to select an corresponding interrupt for the third and fourth serial ports The default setting is IRQS IRQ10 IRQ11 IRQ5 Com1 2 With Voltage 2 port can be set to supply both data and power to the peripherals that connect to them Check if the device you connect needs power from the COM1 2 port or if it has its own power supply The factory setting is None The voltage for the COM ports is set at None at the factory However for example to provide power to an installed customer display this setting must be set at 12V for the corresponding COM port For a 5V IMPORTANT device such as a barcode scanner the setting should be 5V 16 CHAPTER 2 BIOS SETUP gt OnChip IDE Device Use this item to enable or disable the PCI IDE channels that are integrated on the mainboard Select the item and press Enter to open the following menu Phoenix AwardBIOS CMOS Setup Utility OnChip IDE Device IDE HDD Block Mode Item Help IDE DMA transfer access OnChip Primary PCI IDE IDE Primary Master PIO IDE Primary Slave PIO IDE Primary Master UDMA IDE Primary Slave UDMA OnChip Secondary PCI IDE Figure 2 9 OnChip IDE IDE Secondary Master PIO IDE Secondary Slave PIO Device submenu IDE Secondary Master UDMA IDE Secondary Slave UDMA SATA Mode On Chip Serial ATA 1 Move Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6
17. Fail Safe Defaults F7 Optimized Defaults IDE HDD Block Mode Enable this field if the IDE hard drive supports block mode Block mode enables BIOS to automatically detect the optimal number of block read and writes per sector that the drive can support and improves the speed of access to IDE devices IDE DMA Transfer Access This BIOS feature allows you to enable or disable DMA Direct Memory Access support for all IDE devices If you disable this BIOS feature the BIOS will disable DMA transfers for all IDE drives They will revert to PIO mode transfers If you enable this BIOS feature the BIOS will enable DMA transfers for all IDE drives The proper DMA mode will be detected at boot up If the drive does not support DMA transfers then it will use PIO mode instead It is highly recommended that you leave this BIOS feature at the default setting of Enabled If the drive supports DMA transfers the proper DMA transfer mode will be enabled for that drive allowing it to burst data at anywhere from 33MB s to 133MB s depending on the transfer mode supported On Chip Primary Secondary PCI IDE Use this item to enable or disable the PCI IDE channels that are integrated on the mainboard IDE Primary Secondary Master Slave PIO Each IDE channel supports a master device and a slave device These items let you assign which kind of PIO Programmed Input Output is used by IDE devices Choose Auto to let the system auto detect which PIO mode is best
18. PENDIX PART LIST AND SPECIFICATION Figure 6 1 Exploded diagram main parts 61 Figure 6 2 Exploded diagram printer parts APPENDIX 62 Part list for Charcoal PT 6212 NO DESCRIPTION ITEM NO 25003500H1300 Logo 21004500H6000 25000500H1300 21004500H6002 25003500H6001 2619040100004 7 2614551121002 21004500H1000 21004500H1001 700500H102000 1721203170005 1721217010017 3 1721217170227 14 1721224170000 6 1721217230002 1721211090009 1721317171714 1721300282802 1721328002800 23057500H6000 25002500H6302 2509030500701 2611530108005 26A 21004500H6008 25003500H6312 25003500H6307 25000500H6316 MSR TK 1 2 3 2690605100011 GIGA 7005000001010 25002500M2001 25002500H6303 700500H603000 25000500H6309 21004500H6100 NO DESCRIPTION ITEM NO 25073500H6000 21004500H6004 25000500H6307 770500H640000 21004500H6005 1370800000000 2509020500 05 2509020500 04 2614571121000 21004500 6010 114 25000500 6313 115 21004500H6012 4103 25003500H6404 4116 25000500H6314 I 09 38 39 40 41 42 43 44 45 46 47 ES gt oo H 106 21002500H6000 7 4107 PRINT COVER 25003500H6403 PLUG 4117 PRINT COVER 2500350096314 EMI bracket 21004500H6007 110 LK 60M ASSY ASM 2108010000090 4111 2108230000000 4112 Button Open 25003500H6500 Printer Lid 118 PRINTLID 25003500H6315 4113 PRINT LID 25003500H6000 1 9 0 2 3 4 5 6 1 5 m pla
19. PGRIJIMER All in one POS Terminal PT 6212 Service Manual Copyright This publication including all photographs illustrations and software is protected under international copyright laws with all rights reserved Neither this manual nor any of the material contained herein may be reproduced without written consent of the author Disclaimer The information in this document is subject to change without notice The manufacturer makes no representa tions or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose The manufacturer reserves the right to revise this publi cation and to make changes from time to time in the content hereof without obligation of the manufacturer to notify any person of such revision or changes Trademark recognition product names used in this manual are the properties of their respective owners and are acknowledged Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications How
20. Temperature 20 C 60 C 15 80 Operating amp Storage Humidity Physical 328mm W x 289 3mm D x 246 8mm H Dimension White or Dark Charcoal Color Certification CE FCC UL CUL CB VCCI BSMI 3C 64 APPENDIX
21. ail Safe Defaults F7 Optimized Defaults Onboard Serial Port 1 2 These items are used to assign the I O address and for the onboard serial port 1 2 The default setting is 3F8 IRQ4 2F8 IRQ3 20 CHAPTER 2 BIOS SETUP Power Management Setup Use these items to control system power management Modern operating systems take care of much of the power management This mainboard supports ACPI Advanced Configuration and Power Interface Phoenix AwardBIOS CMOS Setup Utility Power Management Setup ACPI Suspend Type Power Management Video Off Method Soft Off by PWR BTTN Power On by Ring Resume by Alarm Figure 2 12 Power Management Setup menu Primary IDE 0 Primary IDE 1 Secondary IDE 0 Secondary IDE 1 PCI 1 Move Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults ACPI Function This mainboard supports ACPI Advanced Configuration and Power management Interface Use this item to enable or disable the ACPI feature ACPI is a power management specification that makes hardware status information available to the operating system ACPI enables a PC to turn its peripherals on and off for improved power management It also allows the PC to be turned on and off by external devices so that mouse or keyboard activity wakes up the machine ACPI Suspend Type Use this item to define how the system suspends In the default
22. cessfully installed Vinyl Audio Codecs Driver Setup Program Before you can use the program you must restart your computer Yes want to restart my computer now will restart my computer later Remove any disks from their drives and then click Finish to complete setup lt Back Cancel LAN Driver The network driver support Windows XP 2000 Refer to the following to install the drivers 1 Browse to the DRIVER LAN RealTek folder 2 Double click the executable file The following screen appears Click Next to continue REALTEK GbE amp FE Ethernet PCI NIC Driver InstallShield Wizard Welcome to the InstallShield Wizard for REALTEK GbE amp FE Ethernet PCI NIC Driver The InstallShield Wizard will install REALTEK GbE amp FE Ethernet PCI NIC Driver on your computer To continue click Next 36 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE 3 Click Install to begin installation REALTEK GbE amp FE Ethernet PCI NIC Driver InstallShield Wizard Click Install to begin the installation Hon Men even hane er Click Cancel to exit the wizar 4 When installation is completed click Finish REALTEK GbE amp FE Ethernet PCI NIC Driver InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed REALTEK GbE amp FE Ethemet PCI NIC Driver Click Finish to exit the wizard 37 Touch Scre
23. city Working on computers that are still connected to a power supply can be extremely dangerous Follow these guidelines to avoid damage to the computer or injury to yourself Always disconnect the unit from the power outlet Leave all components inside the static proof packaging that they ship with until they are ready for installation After replacing optional devices make sure all screws springs or other small parts are in place and are not left loose inside the case Metallic parts or metal flakes can cause electrical shorts Only qualified personnel should perform repairs on the PT 6212 Damage due to unauthorized servicing is not covered by the warranty CAUTION If the LCD breaks and fluid gets onto your hands or into your eyes immediately wash with water and seek medical attention CAUTION Under no circumstances touch the inverter while power is connected to the machine Unplug the power cord before attempting to replace any CAUTION 51 Alternatively discharge any static electricity by touching the bare metal chassis of the unit case or the bare metal body of any other grounded CAUTION appliance To prevent static damage to components wear grounded wrist strap components on the board unless it is necessary to do so Do not flex or stress the circuit board Do not hold components such as a processor CAUTION by its pins hold it by the edges Hold electronic circuit boards by the edges onl
24. d to write data in sectors that are closer to the center of the disk In CAV recording in which the disk spins at a constant speed the sectors closest to the spindle are packed tighter than the outer sectors Landing Zone displays the location of the safe non data area on a hard disk that is used for parking the read write head Sector displays the number of sectors available on the HDD A sector is the smallest unit of storage space on a disk Access Mode This item defines special ways that can be used to access IDE hard disks such as LBA Large Block Addressing Leave this value at Auto and the system will automatically decide the fastest way to access the hard disk drive Advanced Features Selecting Advanced BIOS Features on the main menu opens up this screen Phoenix AwardBIOS CMOS Setup Utility Advanced BIOS Features gt CPU Feature Item Help gt Hard Disk Boot Priority Virus Warning First Boot Device Second Boot Device Third Boot Device Boot Other Device Boot Up Numlock Status Gate 20 Option Figure 2 4 Advanced BIOS Security Option Features menu APIC Mode Small Logo Show 11 Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 0ptimized Defaults Virus Warning When enabled this item provides protection against viruses that try to write to the boot sector and partition table of the hard disk drive You
25. e front panel Before proceeding remove the following FRUs Front Panel on page 55 1 Disconnect the cables 2 Remove the screw 3 Slide up and remove the MSR 53 Mainboard Before proceeding remove the following FRUs Front Panel on page 55 1 Disconnect the cables on the mainboard 2 Remove the three screws from the mainboard tray 3 Remove the mainboard tray 4 Remove the 6 screws from the mainboard 5 Remove the screws from the mainboard I O panel 6 Remove the mainboard 54 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS FRUs Hard drive 1 Remove the screw 2 Pull out the hard drive tray 3 Disconnect the power cable and data cable from the hard drive 4 Remove the four screws then remove the hard drive out from the tray 55 Thermal Printer 1 Press the release and open the printer cover 2 Find the screw in the center of the printer 3 Remove the screw 4 Disconnect the cables 5 Remove the printer CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS FRUs 56 Customer Display 1 Remove the screw 2 Disconnect the cables from the mainboard 3 Slide out the customer display Speaker Before proceeding remove the following FRUs Front Panel on page 55 Mainboard on page 56 1 Disconnect the cables on the mainboard 2 Remove the three screws from the speaker brac
26. eatures ctt ee tee eti 10 A 12 Hard Disk Boot Priority ree meten oa en doe e 13 Advanced Chipset 14 Integrated iet d ct te ete d ee ge 16 gt OnChip IDE 17 Onboard DEVICE uekte 19 gt SuperlO 20 Power Management Setup seis baec ad nnb a d 21 PnP PCI Conflguratlorns e corte Ex ERR ean 23 gt RESOUS 24 PC Health Status sccciecssescicaveainenccdcnnnses tdaaandens a a A 25 Frequency Voltage Control d ied d a 26 Other BIOS Options esconden 27 CHAPTER INSTALLING DRIVERS AND SOFTWARE 29 Driver auto 29 Intel Chipset DFIVOr eerte ret Renan xn edes tds ata 30 Intel Chipset Graphics 32 DIV me E 34 LAN mm 36 Touch Screen Drive eee ette et 38 Calibrating the touchscreen eene 41 CHAPTER 4 LOCATING THE PROBLEM 43 General checkou
27. ect to SATA HDD connect to HDD power connector to MSR O FA button connector to connector to connector to connect to touch panel LCD panel inverter Figure 4 3 PT 6212 mainboard connectors 49 Inverter connectors connector to mainboard NE connector to LCD E Figure 4 4 Inverter connectors 50 CHAPTER 4 LOCATING THE PROBLEM 5 REPLACING FIELD REPLACEABLE UNITS FRUs This chapter provides instructions for replacing FRUs The following topics are described Safety and precautions on the page 51 Before you begin on the page 52 Replacing parts on the page 52 Front Panel on the page 53 MSRon the page 53 Mainboard on the page 54 Hard drive on the page 55 Thermal Printer on the page 56 Customer Display on the page 57 Speaker on the page 57 LCD Panel on the page 58 Inverter on the page 58 Touch Panel on the page 59 Memory on the page 59 Battery on the page 59 Safety and precautions Computer components and electronic circuit boards can be damaged by discharges of static electri
28. elerator Driver Welcome to the setup for the Intel R Graphics Media Accelerator Driver This program will install the Intel R Graphics Media Accelerator Driver on this computer It is strongly recommended that you exit all Windows programs before continuing Cancel Installation Frameworks 32 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE 4 Read the License Agreement then click Yes to begin installation Intel R Graphics Media Accelerator Driver License Agreement Please read the following license agreement carefully Press the Page Down key to view the rest of the agreement INTEL SOFTWARE LICENSE AGREEMENT DEM IHY 7 ISV Distribution amp Single User IMPORTANT READ BEFORE COPYING INSTALLING OR USING Do not use or load this software and any associated materials collectively the Software until you have carefully read the following terms and conditions By loading or using the Software you agree to the terms of this Agreement If you do not wish to so agree do not install or use the Software Please Also Note f you are an Original Equipment Manufacturer DEM Independent Hardware Vendor or Independent Software Vendor ISV this complete LICENSE AGREEMENT applies v Y ou must accept all of the terms of the license agreement in order to continue the setup program Do you accept the terms lt Back 5 When installation is completed select Yes I want to restart my com
29. en Driver Refer to the following to install the touch screen driver 1 Browse to the DRIVER Touch eGalax folder 2 Double click setup exe The following screen appears Click Next to continue Welcome to the InstallShield Wizard for TouchKit The InstallShield Wizard will install TouchKit on your computer To continue click Next 3 Check the box for Install PS 2 interface drive and then click Next to continue Touchkit Setup Type t best suits your needs Extra PS 2 interface driver for TouchKit controller Please check the check box for PS 2 touch controller 1 Install PS 2 interface driver 38 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE 4 System will give you a warning click Ok to continue gm 5 Check the box for None and then click Next to continue Setup Type Do 4 point calibration system boot up 9 None Setup Type If you want to use Mulit Monitor please check the box Support Mulit Monitor System 7 Click Next to continue Touchkit Choose Destination Location Setup will install TouchKit in the following folder install to this folder click To install to different folder click Browse and select another Ider 8 Click Next to continue Select Program Folder m folder Setup will add program icons to the Program Folder listed below You may type new folder name
30. et to 0 zero for the day of the month the alarm will power on your system every day at the specified time Date of Month Alarm When set to 0 the system powers on everyday at the time specified in the Time hh mm ss Alarm field Select a date from 1 to 31 for the system to power on at the time specified in the Time hh mm ss Alarm field Time hh mm ss Alarm Set the time for the system to power on as defined in the Date of Month Alarm field The time set in this field must be later than the time in the RTC time as shown in the Standard CMOS Features on page 9 Reload Global Timer Events Primary IDEO When the primary master HDD is working the system timer will be re loaded and the system will not go into suspend mode Primary IDE1 When the primary master HDD is working the system timer will be re loaded and the system will not go into suspend mode Secondary IDEO When the primary master HDD is working the system timer will be re loaded and the system will not go into suspend mode Secondary IDE1 When the primary master HDD is working the system timer will be re loaded and the system will not go into suspend mode PCI PIRQ A D amp When the PCI PIRQ A D has been alerted the system timer will be re loaded and the system will not go into suspend mode 22 CHAPTER 2 BIOS SETUP PnP PCI Configurations This option configures how PnP Plug and Play and PCI expansion cards operate in the s
31. ever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment onto an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Shielded interconnect cables and a shielded AC power cable must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device Changes or modifications not ex pressly approved by the system s manufacturer could void the user s authority to operate the equipment Declaration of conformity This device complies with part 15 of the FCC rules Operation is subject to the following conditions This device may not cause harmful interference and This device must accept any interference received including interference that may cause undesired operation About this manual The service manual provides service information for the PT 6212 This manual is designed to help train service personnel to locate and fix failing parts on the machine This manual consists of the following sections Chapte
32. ket 3 Remove the speaker 57 LCD Panel Before proceeding remove the following FRUs Front Panel on page 55 Disconnect the cable on the mainboard Remove the seven screws from the LCD panel tray Remove the tray Disconnect the cable from the inverter Remove the four screws Remove the LCD panel Inverter Before proceeding remove the following FRUs Front Panel on page 55 1 Disconnect the cable from the LCD panel 2 Remove the two screws 3 Remove the inverter When replacing Put the inverter in the plastic cover before replacing it 58 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS FRUs Before proceeding remove the following FRUs Front Panel on page 55 LCD Panel on page 60 1 Remove the touch panel Remove the 4 waterproof sticks Memory Before proceeding remove the following FRUs Front Panel on page 55 1 Pop out the two silver latches holding the memory module into place The module pops up Grasp the outer edges of the memory module with thumb and forefinger and then gently remove it Battery Before proceeding remove the following FRUs Front Panel on page 55 1 Open the hock 2 Pull out the battery 59 60 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS FRUs AP
33. l password follow these steps 1 Highlight the item Set Supervisor User Password on the main menu and press lt Enter gt 2 The password dialog box appears Enter Password 3 If you are installing a new password type in the password You cannot use more than eight characters or numbers The Set Supervisor User Password item differentiates between upper and lower case characters Press lt Enter gt after you have typed in the password If you are deleting a password that is already installed press lt Enter gt when the password dialog box appears You see message that indicates that the password has been disabled PASSWORD DISABLED Press any key to continue 4 Press any key You are prompted to confirm the password Confirm Password 5 Type the password again and press lt Enter gt or press lt Enter gt if you are deleting a password that is already installed Write the passwords down and keep them in a safe place If you do not save changes when you exit BIOS changes to the pass words are saved anyway IMPORTANT Save amp Exit Setup Highlight this item and press lt Enter gt to save the changes that you have made in the Setup Utility and exit the Setup Utility When the Save and Exit dialog box appears press lt Y gt to save and exit or press lt N gt to return to the main menu Exit Without Saving Highlight this item and press lt Enter gt to discard any changes that you have made in
34. l General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Hard Disk Boot Priority This screen allows setting the boot priority Use the PageUp and PageDown to change the order And then his Esc to set 13 Advanced Chipset Features This option displays critical timing parameters of the mainboard Leave the items on this menu at their default settings unless you are very familiar with the technical specifications of the system hardware If you change the values incorrectly you may introduce fatal errors or recurring instability into the system Phoenix AwardBIOS CMOS Setup Utility Advanced Chipset Features DRAM Timing Selectable Item Help System BIOS Cacheable Video BIOS Cacheable Figure 2 7 Advanced On Chip Frame Buffer Size Chipset Features menu Boot Display Panel Type 1 Move Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults DRAM Timing Selectable Set this to the default value to enable the system to automatically set the SDRAM timing by SPD Serial Presence Detect SPD is an EEPROM chip on the DIMM module that stores information about the memory chips it contains including size speed voltage row and column addresses and manufacturer CAS Latency Time When the DRAM Timing Selectable is set to Manual this field is adjustable When synchronous DRAM is installed the number of clock cycles of CAS latency depend
35. l cable Cursor doesn t follow when Reseat the touchscreen board to touch panel cable touching the screen Replace the touch control board Replace the touch panel Power shuts down unexpectedly Reseatthe power AC adapter cable Cannot turn the system on 2 Reseat the power AC adapter Replace the mainboard Cannot turn the system off Hold down the power button for four seconds Replace the mainboard Network symptoms Symptom Corrective Procedure Cannot access LAN Confirm that network hub switch if present is functioning correctly Reseat the RJ 45 cable Confirm green and orange LED activity of the RJ 45 jack Check the network TCP IP settings Remove and reinstall the driver Replace the network cable Replace the mainboard 45 USB symptoms Symptom Corrective Procedure USB device does not function Check that the USB device is detected in Windows Device Manager Reinstall the USB device driver Replace the mainboard Peripheral device symptoms Symptom Corrective Procedure USB ports do not work 1 Reseat the I O cable COM ports do not work 2 Reinstall the drivers 3 Replace the mainboard Boot symptoms Symptom Corrective Procedure System continually reboots on Restore the BIOS defaults power up Remove all I O device drivers then reinstall the drivers one by one Reseat the SATA cable Reseat the memory card Reseat the power adapte
36. makes hardware sta tus information available to the operating system ACPI enables a PC to turn its peripherals on and off for improved power management It also allows the PC to be turned on and off by external devices so that IMPORTANT mouse or keyboard activity wakes up the machine Small Logo EPA Show This item enables you to show the company logo on the bootup screen 11 CPU Feature Selecting CPU Feature opens up this screen Phoenix AwardBIOS CMOS Setup Utility CPU Feature Delay Prior to Thermal Item Help Execute Disable Bit Figure 2 5 CPU Feature submenu 11 Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Delay Prior to Thermal The Delay Prior To Thermal BIOS feature controls the activation of the Thermal Monitor s automatic mode It allows you to determine when the Pentium 4 s Thermal Monitor should abe activated in automatic mode after the system boots For example with the default value of 16 minutes after the system starts booting up Execute Disable Bit When disabled forces the XD feature flag to always return 0 12 CHAPTER 2 BIOS SETUP Hard Disk Boot Priority Selecting Hard Disk Boot Priority opens up this screen Phoenix AwardBIOS CMOS Setup Utility Item Help Hard Disk Boot Priority Figure 2 6 Hard Disk Boot Priority menu 11 Enter Select PU PD Value 10 5 ESC Exit F
37. ng correctly try loading the fail safe defaults as a first step in getting the system working properly again If you only want to load fail safe defaults for specific option select and display that option and then press lt F6 gt Follow these instructions to load the fail safe defaults 1 From the main menu scroll to Load Fail Safe Defaults 2 Press lt Enter gt to open the Load Setup Fail Safe Defaults menu 3 Press lt Y gt 4 Press lt Enter gt to load the defaults Load Optimized Defaults This option opens dialog box that lets you load optimized defaults for all appropriate items in the Setup Utility The optimized defaults place demands on the system that may be greater than the performance level of the components such as the CPU and the memory You can cause fatal errors or instability if you load the optimized defaults when the hardware does not support them If you only want to load Setup defaults for a specific option select and display that option and then press F7 Follow these instructions to load the optimized defaults 1 From the main menu scroll to Load Optimized Defaults 2 Press Enter to open the Load Optimized Defaults menu 3 Press Y 4 Press Enter to load the defaults 27 Set Supervisor and User Passwords These items can be used to install password Supervisor password takes precedence over User password and the Supervisor can limit the activities of User To instal
38. puter now Then click Finish to restart the system Intel R Graphics Media Accelerator Driver The setup for the Intel R Graphics Media Accelerator Driver is complete Y ou must restart this computer for the changes to take effect Would you like to restart the computer now Yes want to restart my computer now No will restart my computer later Remove any disks from their drives and then click Finish 33 VIA Audio Driver Refer to the following to install the VIA Vinyl Audio Driver 1 Browse to the DRIVER SOUND VIA folder 2 Double click SETUP exe The following screen appears 3 Select Install Update and then click Next to continue VIA Vinyl Audio Codecs Driver Setup Wizard v6 80b Welcome Update or remove the program Welcome to the VIA Vinyl Audio Codecs Driver Setup Program Setup Maintenance program This program lets you modify the current installation Click one of the options below Install Update U 18 Select components to update or add new component to install Remove lt P 3 InstallShield Select components to remove UW Version 5 2 1 20 4 Check all the options and then click Next VIA Vinyl Audio Codecs Driver Setup Wizard v6 80b Install List To choose the components the Setup will install them You can select several or all components to install Description Update definitions of VIA chipsets for loading proper system driver
39. r Replace the mainboard 46 CHAPTER 4 LOCATING THE PROBLEM Mainboard jumper settings Before replacing the mainboard ensure that the problem is not due to an incorrect jumper setting or loose connection Setting a jumper The mainboard jumpers are to set system configuration options When setting the jumpers be sure the shunts jumper caps are placed on the correct pins Ay Ensure that the system is turned off before you change a jumper setting Otherwise damage to the system or unpredictable results may occur CAUTION This 2 pin jumper is Open This 2 pin jumper is Closed This 3 pin jumper is Closed on pins 1 and 2 47 Mainboard jumpers MA Bo Figure 4 2 PT 6212 mainboard jumpers O O ooo o Description 48 CHAPTER 4 LOCATING THE PROBLEM Mainboard connectors connector to thermal printer connector to speaker connector to power connector connector to to customer power LED display conn
40. r 1 Getting Started This section covers unpacking and checking the package contents and identifying components Chapter 2 BIOS Setup Utility The BIOS chapter provides information on navigating and changing settings in the BIOS Setup Utility Chapter 3 Installing Drivers and Software This chapter provides information on installing drivers for supported operating systems Chapter 4 Locating the Problem Refer to this chapter to locate the failing part or cause of the problem that requires servicing Chapter 5 Replacing Field Replaceable Units FRUs This chapter provides drawings and instructions to replace all FRUs Appendix Optional Components Exploded Diagram and Parts List The appendix includes an exploded diagram of the machine and the parts list and order number for each part Safety information Before servicing the machine read the safety information under Safety and precautions on page 53 Revision history Version 1 0 August 2009 TABLE OF CONTENTS CHAPTER 1 GETTING STARTED 1 Unpacking the 1 Identitying components imamen ni eee ea eaae REPE ER eee 2 CHAPTERS BIOS SETUP ei 5 About the Setup Utility cion 5 Entering the Setup Utility acorta 6 BIOS navigation Keys tre n pret Fe e ria Tet c ed 6 Using BIOS siria it id ds 7 Standard CMOS 8 Advanced BIOS F
41. rsion 6 3 0 1007 Target Chipset Intel R E8500 Date November 24 2004 NOTE For the list of supported chipsets please refer to the Release Notes IAE E nstallShield 5 The Intel Chipset Software Utility files are installed to the system When prompted to restart select Yes I want to restart my computer now Then click Finish to restart the system InstallShield Wizard Complete The InstallShield Wizard has successfully installed Intel R Chipset Software Installation Utility Before you can use the Program you must restart your computer C No will restart my computer later Remove any disks from their drives and then click Finish to complete setup 31 Intel Chipset Graphics Driver This utility installs the Intel Extreme Graphics 2 drivers for Windows XP 2000 To install the drivers 1 Browse to the DRIVER VGAwNntel Win2K XP folder 2 Double click the executable file The following screen appears Read the release version and then click Next 2 Intel R Chipset Graphics Driver Software InstallShield R Wizard akooko 2 Pook Production Version Releases Microsoft Windows 2000 Microsoft Windows Driver Revision 6 14 10 4497 Package 26137 Production Version 14 19 50 4497 February 8 2006 NOTE This document refers to systems containing Following Intel chipsets Intel R 855GM Chipset VEE KSSE 3 Click Next to continue Intel R Graphics Media Acc
42. s allow the video and or system to be cached in memory for faster execution We recommend that you leave these items at the default value VGA Setting The following items allow you to configure the settings about On Chip VGA On Chip Frame Buffer Size This item is used to select the video frame buffer size Boot Display If you connect an external display to this machine you can use this setting to turn off the LCD and only use the external display To use dual displays this must be set to CRT LFP LVDS Panel Type This setting auto detects the panel resolution and other panel settings Unless you changed the panel leave this setting at its default 15 Integrated Peripherals This option defines the operation of peripheral components on the system s input output ports Phoenix AwardBIOS CMOS Setup Utility Integrated Peripherals gt OnChip IDE Device gt Onboard Device gt SuperIO Device Onboard Serial Port 3 Serial Port 3 Use IRQ Onboard Serial Port 4 Serial Port 4 Use IRQ Onboard Serial Port 5 Figure 2 8 Integrated Serial Port 5 Use IRQ 1 Onboard Serial Port 6 Peripherals menu Serial Port 6 Use IRQ Com1 With Voltage Com2 With Voltage 1 Move Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 0ptimized Defaults Onboard Serial Port 3 4 5 6 These items allow you to select an address for the third and fourth serial ports The default setting is 3
43. s calibration xtkutility 1 4 points calibration completed Press Ok to continue You may also use this application to adjust the touch settings 42 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE 4 LOCATING THE PROBLEM Refer to this section to locate the problem with the machine The following topics are described General checkout guidelines on the page 43 Cash drawer checkout on the page 43 LCD symptoms on the page 44 Touch screen symptoms on the page 45 Power symptoms on the page 45 Network symptoms on the page 45 USB symptoms on the page 46 Peripheral device symptoms on the page 46 Boot symptoms on the page 46 Mainboard jumper settings on the page 47 Setting a jumper on the page 47 Mainboard jumpers on the page 48 Mainboard connectors on the page 49 nverter connectors on the page 50 General checkout guidelines Use the following procedure to troubleshoot problems Identify as many symptoms as possible in detail Verify symptoms by recreating them Follow the corrective procedures in order Ifyou replace an FRU and the symptom remains reinstall the original FRU before going to the next step Do not replace non defective FRUs Cash drawer checkout Refer to the following to check for a cash drawer problem The cash drawer RJ 11 connector is DC 24V Ensure the cash drawer to be connected matches this power specification IMPORTANT 1 Connect
44. s menu Video Halt On 1 Move Enter Select PU PD Value F10 Save ESC Exit Fl General Help F5 Previous Values F6 Fail Safe Defaults F7 0ptimized Defaults Date and Time The Date and Time items show the current date and time held by the machine If you are running a Windows OS these items are automatically updated whenever you make changes to the Windows Date and Time Properties utility Video These fields is used to select the default video device Halt On This item defines the operation of the system POST Power On Self Test routine You can use this item to select which types of errors in the POST are sufficient to halt the system Base Memory Extended Memory and Total Memory These items are automatically detected by the system at start up time These are display only fields You cannot make changes to these fields Base Memory This field displays the amount of conventional memory detected by the system during boot Extended Memory This field displays the amount of extended memory detected by the system dur ing boot Total Memory This field displays the total amount of memory Base and Extended detected by the system during boot 8 CHAPTER 2 BIOS SETUP IDE Channel 0 2 3 Master Slave This field is used to configure the IDE hard drive installed in the system Move the cursor to highlight the IDE Primary Secondary Master Slave fields and press lt Enter gt The IDE Primary Master submenu opens Phoenix
45. s on the DRAM timing DRAM RAS to CAS Delay When the DRAM Timing Selectable is set to Manual this field is adjustable This field lets you insert a timing delay between the CAS and RAS strobe signals used when DRAM is written to read from or refreshed Fast gives faster performance and Slow gives more stable performance This field applies only when synchronous DRAM is installed in the system DRAM RAS Precharge When the DRAM Timing Selectable is set to Manual this field is adjustable This setting controls the number of cycles for Row Address Strobe RAS to be allowed to precharge If insufficient time is allowed for the RAS to accumulate its charge before DRAM refresh refresh may be incomplete and DRAM may fail to retain data This item applies only when synchronous DRAM is installed in the system Precharge dealy tRAS When the DRAM Timing Selectable is set to Manual this field is adjustable This item controls the number of cycles for Row Address Strobe RAS to be allowed to precharge If insufficient time is allowed for the RAS to accumulate its charge before DRAM refresh refresh may be incomplete and DRAM may fail to retain data This item applies only when synchronous DRAM is installed in the system System Memory Frequency When the DRAM Timing Selectable is set to Manual this field is adjustable This item allows you select the memory frequency 14 CHAPTER 2 BIOS SETUP System Video BIOS Cacheable These item
46. set Intel Inf folder 2 Double click setup exe The following screen appears Click Next to continue Welcome to the InstallShield Wizard for Intel R Chipset Software Installation Utility Welcome to the Intel R Chipset Software Installation Utility This utility will enable Plug amp Play INF support for Intel R chipset components Cancel 3 Read license agreement then click Yes License Agreement Please read the following license agreement carefully Press the PAGE DOWN key to see the rest of the agreement INTEL SOFTWARE LICENSE AGREEMENT DEM IHY 7 ISV Distribution amp Single User IMPORTANT READ BEFORE COPYING INSTALLING OR USING Do not use or load this software and any associated materials collectively the Software until you have carefully read the following terms and conditions By loading or using the Software you agree to the terms of this Agreement If you do not wish to so agree do not install or use the Software Please Also Note Do you accept all the terms of the preceding License Agreement If you choose No the setup will close To install Intel R Chipset Software Installation Utility you must accept this agreement nstallShield No 30 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE 4 Browse the ReadMe Information then click Next Readme Information Readme txt NN Product Intel R Chipset Software Installation Utility Release Production Version Ve
47. t guidelines sss 43 Cash drawer 2 0 01 43 etf 44 Touch screen 45 POWEF iiy neo E 45 NE nennen nnne nennen 45 USB symptoms cfc 46 Peripheral device 46 Boot SYIMPlOMS siii 46 Mainboard jumper 6 47 Setting a JUIipel ede aeree 47 Mainboard 48 Mainboard 2 nta ca 49 Inverter mm 50 51 Safety precautions uota deed unrated 51 Before YOU mp Mm 52 I eplacing palts cc oto ee ott o ee e ea Red 52 gireidz nriee cT 53 MSR E 53 ERE 54 anni 55 Thermal Printer te E Re E AER a aa 56 Customer Display eripe ec ated n ue ex 57 SPEAKER mE 57 LCD 58 Inverter O 58 Touch vit a 59 59
48. the RJ 11 cable from the cash drawer to the RJ 11 connector on the machine as shown in Figure 4 1 43 Figure 4 1 Connecting cash drawer Cashdrawer Tp lt gt Gb MA E 2 Turn on the machine E jo camo Refer to the following to prevent incorrect cash drawer status detection by the system Control port 40B9 Close If bit7 is set to Low to open the cash Low 0 Open drawer after it must be set back to High to prevent the system as always detecting the drawer as open 40B9 al High 1 Close Low 0 Open LCD symptoms Symptom Corrective Procedure LCD backlight is not working but text is still visible on Reseat the LCD cable Reseat the inverter cables Replace the inverter cables Replace the inverter LCD backlight is working but text is not visible on screen Reseat the LCD cable Reseat the inverter cables Replace the LCD LCD screen is garbled Reseatthe LCD cable Characters are missing pixels Replace the inverter cables Screen is distorted Replace the LCD panel Screen displays wrong color Replace the mainboard Screen displays extra vertical horizontal lines 44 CHAPTER 4 LOCATING THE PROBLEM Touch screen symptoms Symptom Corrective Procedure Touchscreen does not Install and run the touchscreen calibration program from the driver function CD No virtual mouse Reseat pane
49. the Setup Utility and exit the Setup Utility When the Exit Without Saving dialog box appears press lt Y gt to discard changes and exit or press lt N gt to return to the main menu fr If you have made settings that you do not want to save use the Exit Without Saving item and press Y to discard any changes you have b 28 CHAPTER 2 BIOS SETUP 3 INSTALLING DRIVERS AND SOFTWARE This section explains how to install the drivers for the PT 6212 The following topics are described Driver auto installation on the page 29 Intel Chipset Driver on the page 30 Intel Chipset Graphics Driver on the page 32 VIA Audio Driver on the page 34 LAN Driver on the page 36 Touch Screen Driver on the page 38 Driver auto installation Use an external CD ROM drive to install the drivers or copy the drivers to a USB flash drive and then plug to the machine When you insert the CD ROM the following screen appears 9 POS Drivers Install Terminal Drivers Ver1 XX Install Device Drivers Browse CD Exit POS TERMINAL Check PT 6212 that is listed under the Install Terminal Drivers and Install Device Drivers menus 29 Intel Chipset Driver The Intel Chipset Software Utility updates the Windows XP 2000 INF files so that the Intel chipset is correctly configured Follow these instructions to install the chipset software 1 Browse to the DRIVER chip
50. y Do not touch the Before you begin Make sure you have a stable clean working environment Dust and dirt can get into the PT 6212 components and may cause malfunction Adequate lighting and proper tools can prevent you from accidentally damaging the internal components Most of the electrical and mechanical connections can be disconnected by using your fingers It is recommended that you do not use needle nosed pliers to disconnect connectors as these can damage the soft metal or plastic parts of the connectors To prevent scratching the case of the PT 6212 make sure the worktop surface is clean and flat If you need to put the display facing down be sure to use a foam mat CAUTION Replacing parts Take note of the following when replacing parts e Ifyou replace an FRU and the symptom remains reinstall the original FRU before going to the next step Do not replace non defective FRUs Whenreplacing a malfunctioning component other parts that have to be removed before the failing part are listed at the top of the page The arrows in the following procedures show the direction of movement to remove replace a part or to turn a screw or key to release a device Always use the correct screw size as indicated in the procedures e Always use new screws To replace a part reverse the removal procedure 52 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS FRUs Front Panel 1 Remove the three screws 2 Open th
51. ystem Both the ISA and PCI buses on the mainboard use system IRQs Interrupt ReQuests and DMAs Direct Memory Access You must set up the IRQ and DMA assignments correctly through the PnP PCI Configurations menu otherwise the mainboard will not work properly Selecting PnP PCI Configurations on the main menu displays this menu Phoenix AwardBIOS CMOS Setup Utility PnP PCI Configurations Reset Configuration Data Item Help Resources Controlled By PCI VGA Palette Snoop Figure 2 13 PnP PCI Configuration menu 11 Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Reset Configuration Data If you enable this item and restart the system any PnP configuration data stored in the BIOS Setup is cleared from memory Resources Controlled By You should leave this item at the default Auto ESCD Under this setting the system dynamically allocates resources to plug and play devices as they are required If you cannot get legacy ISA Industry Standard Architecture expansion card to work properly you might be able to solve the problem by changing this item to Manual and then opening up the IRQ Resources sub menu PCI VGA Palette Snoop This item is designed to overcome some problems that can be caused by some non standard VGA cards This mainboard includes built in VGA system that does not require palette snooping so you must leave this item
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