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AASTRA 5380ip

1. 23 Dialling with a Configurable Key 26 Dialling with Redial ccc cece eee 25 Dialling with the Phone Number 11 DIGICKCYS ea E EENE EENE 2 17 Dismantling acaba Getuet ace game scua see a tenets 97 DIS DIAY a owtarenstocdeceye aces aeeiaanduuas 15 56 Display Operator Console 000 79 Display CONAS srcrereri erinit iesta aaraa 56 Display symbols cc cece cece eee eee e neces 4 Display symbols expansion module Aastra M535 006 4 Display symbols Operator Console 79 Display text for the idle state 64 DISDOCAI s2542ayeomeestn ee ieneea esse eeu seaeads 5 DO NOt GIStUID lt cccsccecacaveceecectecesoeaees 66 Document information cece eee eens 7 DTMF MOOG in vecoucdanattisecadecs oe aiees ses 44 DTMF mode ccc ccc ccc cece eens 44 62 E Editing a Phone Book Entry 46 68 Si E ETI tae she E E EET 3 Index m Endingacall serenienrei re ene eR veces 10 Enquiry Call During a Call s on 32 Equipment provided ssssssssseseseses 93 Expansion key module Aastra M530 94 Expansion key module Aastra MSS0 IMS35 2 5 5ccesnecccweesssaceeds 97 98 100 Expansion key module Aastra M535 94 F Finding by paging system e ee eee 46 First Time Operation ccc cece cece ees 92 Formulating Functions eee eee eee 76 Forwarding 2
2. Operating and Display Elements Hii QONDOWOWOOOOOOOe QOOOWOOOOOeE eee oam SSS E Operating elements 4 Display In the upper area status display with symbols e In the middle area current displays on the telephone traffic In the lower area display of the available Foxkey functions Indicator LED e Left LED flashes Call I e Right LED flashes Voice Mail message or callback Alpha keyboard Enters letters Digit keys Enters digits Hands free microphone Navigation key e Upward Resetting activated features a To the right Opens the menu 4 e Downward Opens settings e General Scrolls forwards backwards in the menu navigates lists Correction key Deletes the last character or goes back one step in the menu CEO eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 MM Operating and Display Elements 10 11 12 13 14 15 16 17 18 19 20 Foxkey Executes displayed function using the key Foxkeys can be freely config ured Volume cursor keys Adjustsvolume Absence key with LED Preconfigured as call forwarding The Absence key can be configured as a function key or digit key Phone book key Opens phone books Redialkey Selects the phone numbers last dialled Microphone key Hands free or handset microphone off on Loudspeaker key Hands free operation on off Call key Set up answer a call End key e Ends
3. E Setting the display You may find the display is too bright or too dark You can set the display contrast the backlight and the backlight intensity Note Please note that the backlight intensity may become less if Aastra 5380 is not connected to the power supply Press the Menu Foxkey Settings E7 Scroll to Settings and press the Select Foxkey Scroll to Display and press the Select Foxkey lt Display setting gt DY lt Setting value gt Scroll to the required display settings and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey a y The setting is stored E Setting the Aastra M535 display You can set the M535 display contrast and the M535 backlight intensity The backlight setting for the display of the Aastra M535 is taken from the phone Menu gr Press the Menu Foxkey Settings i Scroll to Settings and press the Select Foxkey Display Scroll to Display and press the Select Foxkey a lt Display setting gt Scroll to the required display settings and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored a 56 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 ITM Personalizing Your Phone Setting the Ringing Properties Audio This section explains how to set your phone s ringing tone properties E Setting the ringing volume during ringing You want to adjust th
4. Equipment Provided 0 0 c cece cence n cence nent e ne eneenenneenees 93 831r i ae ee PEE Te eT Tere er ee eee ere E ee eee re 94 Setting up and mounting the Phone cccccceceeneeceneuees 95 CONNCCING Adasia S360 oo cdutconexetanaxswsbvscdceteseccunecsced 97 CONNCCUNGAGSUG 5380P vein sactocceetsanedeseharmacesetsntsectess 98 Expansion key module Aastra M530M535 optional 100 Labelling the Aastra M530 expansion key module 045 102 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Ms Installation and First Time Operation Equipment provided Handset connection Telephone connection cable cable Aastra 5380 Telephone and handset Stand rest can also be used as a Quick User s Guide and mounting frame for wall mounting safety information 93 Installation and First Time Operation HT Options Plug in power adapter if the power supply is not supplied via the LAN only Aastra 5380ip Aastra M530 expansion key module with write on labels incl stand rest and connection cable 94 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Ms Installation and First Time Operation Setting up and mounting the phone With the aid of the supplied stand rest you can set up the phone as a desktop phone or mount it to the wall E Setting the phone up as a desktop phone You can set up the phone either at a 40 or a 25 angle To do so inse
5. Line key H B ir 7 CO A D Other Foxkeys available Foxkey Function activated New text messages Call Forwarding on No Reply activated Voice Mail retrieved Retrieve parked call Foxkey Telephone locked Loudspeaker hands free mode activated Bluetooth device connected Aastra 5380 only Private number Team key eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Security E Safety Information Failure to observe this information can be hazardous and infringe existing laws Fa OS BR x Connections Always plug the phone cable connectors into the appropriate sockets Do not modify the connections in any way Mains connection Use the original power supply only Connect the power supply only to power sources that conform to the indications on the device Maintenance Make sure all installation and repair work is carried out by a specially qualified techni cian Always use a soft moistened or antistatic cloth to clean your device Do not use chem icals or other chemical products Cost control You should protect your telephone with a PIN so that no one can make phone calls at your expense A code will also protect your personal settings Ambient conditions Do not operate the device outside the temperature range of 5 C to approx 40 C Avoid direct sunlight and other sources of heat Protect your device against the wet excessive dust corrosi
6. The display text is not in the language you want You can select a different language The menu item under which you select your language is marked by an in front of the word for language in the language of your choice e g Lan guage for English Menu Gr Press the Menu Foxkey lt Language gt Scroll to Language and press the Modify Foxkey eou y The set language is displayed with Mf lt Setting value gt 3 Select the required language and confirm with the Ok Foxkey la y The display text appears in your selected language E Configuring the DTMF mode You want to decide whether the DTMF mode is to be activated or deactivated as default on your phone Menu Press the Menu Foxkey Settings i Scroll to Settings and press the Select Foxkey General i Scroll to General and press the Select Foxkey DIMF Scroll to DTMF and press the Modify Foxkey Activate or deactivate DTMF and confirm Ok with the Foxkey a y The setting is stored 62 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 i Tis Personalizing Your Phone E Changing the PIN You want to change the PIN used to lock unlock your phone see Chapter Locking Your Phone page 39 and Unlocking Your Phone page 40 The factory setting is digit combination 0000 you can select any 2 to 10 digit combination for your new PIN If you have forgotten your PIN your system administrator can reset it to the fa
7. The setting is stored Setting possibilities for answering Key to answer the call by pressing the line key Handset to answer by picking up the handset and Hands free to answer automatically with hands free Notes The Handset and Hands free settings only work when the ringing signal is activated If you select answer using Handset or Hands free you must also specify the Priority with 1 being the highest priority and 8 the lowest 75 Personalizing Your Phone mamm Formulating Functions This section explains how to activate an individual function for example call forwarding uncondi tional with the aid of function commands and how to assign it to a key E Function Commands You can use function commands to define a function to suit your personal requirements A function can consist of one or more function commands function codes and the phone number You can either carry out a function directly or store it under a function key select con figurable function Tab 1 The following function commands are available oe eme e ramet econd befree netopen we Usethephone number entered in cal preparaton E onvatkeyfneton upcicutsystem OOO w Usethephonenumberstdaled O OOOO Disconnect and reseize the line Tab 2 Examples of how to define a function Seize line I dial phone number last dialled R 1201 Seize line I and dial phone number 201 Seize line I 1 21201X activate call forwarding unco
8. You want to answer a call without picking up the handset or pressing a key You can choose whether your phone should immediately and automatically activate hands free operation after one ring for internal calls or announcements Menu Press the Menu Foxkey Settings E7 Scroll to Settings and press the Select Foxkey Audio Scroll to Audio and press the Select Foxkey Autom Hands free lt Setting value gt Select the setting value for which you want to switch automatically to a ks hands free and confirm Ok with the Foxkey a a gt The setting is stored Scroll to Automatic hands free and press the Modify Foxkey 59 Personalizing Your Phone mamm E To activate headset operation You have connected a headset and now want to activate the headset mode A headset can be connected in parallel with the handset You can switch the headset mode on and off If you answer a call in headset mode using the Call key or Loudspeaker key the call is provided on the headset Alternatively you can also answer the call by picking up the handset This phone supports wireless headsets based on the DHSG standard which allows you to set up and to end calls from the headset Ask your dealer which headsets are particularly well suited for this phone When you connect a Bluetooth headset see chapter Activate Bluetooth operation and Blue tooth device Aastra 5380 only page 60 the headset is automatically activated Note To
9. You can store only one call number on a configurable key of the Aastra M535 expansion key module 71 Personalizing Your Phone mamm E Store a function under a key function key You want to retrieve a frequently used function for example call forwarding on no reply using a single keystroke rather than having to enter it by hand Usually the function is assigned so that you e activate the function with the first keystroke key LED lit e and deactivate the command again with a second keystroke key LED off If you have connected an Aastra M530 or Aastra M535 expansion key module the LED indi cates the key status e Red Function is activated e Green Function is deactivated Storing a function under the Foxkey Menu gr Press the Menu Settings i Scroll to Settings and press the Select Foxkey Foxkey i Scroll to Keys gt Foxkey and press the Select Foxkey y Display shows choice of key types Scroll to Function key and press the Select Foxkey Naas y gt The currently set function is displayed with Bj lt Function gt Select the function you want and press the Select Foxkey ef gt The further prompting depends on the function see Chapter Supplemen ar a tary features page 21 Once you have made all the settings the function is stored under the key Note Besides the predefined functions you can also define your own function For more information please refer to the Chapter Function Comman
10. 82 46 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Di r Supplementary features E Answering a General Bell Via the general bell you hear either your personal ringing pattern or the general ringing signal Calls with the general bell as the destination can be signalled visually or acoustically via an external piece of supplementary equipment The call can be answered on any terminal Ask your system administrator whether a general bell is set up You can answer from any internal phone Menu Gr Press Foxmenu gt Foxkey Menu Call features Scroll to Call features and press the Select Foxkey Scroll to Pick up and confirm Ok with the Foxkey General bell oY lt Phone number gt Scroll to General bell and confirm Ok with the Foxkey Enter your own phone number and confirm with the Ok Foxkey 5 You are now connected with the person who is trying to reach you Note You can also answer a general bell with the procedure 83 E Activating Deactivating a Discreet ring You do not want to be disturbed by your phone ringing However you do not want to switch off your phone Discreet ringing is available on your phone as an alternative to the usual ringing If discreet ring is activated the phone rings only once This function must be stored under a Foxkey or a function key see Chapter Configuring Keys page 70 In the idle state r Press the function key for lt Discre
11. If there are calls simultaneously on a line key and the Personal key picking up the handset automatically answers the call to the Per sonal key To answer the call to the line key instead you need to press the line key While you are making a call on a line key you cannot be reached on your personal phone number and callers obtain the busy tone E Queue With an Operator Console several calls can be received at the same time without it being busy However the Operator Console user can only process one call at a time If all your line keys are busy all further calls are routed to a queue and listed on the display The Operator Console can handle up to ten calls simultaneously via its keys however there may well be more calls waiting in the queue A call is put through to a Line key as soon as the Line key becomes free E Display Display symbols and LEDs The LEDs next to the Line keys and the Personal key indicate the origin and status of a call If a 2 company system was configured the display shows whether the call is intended for company A or B see chapter Making calls to a two company system page 87 A red LED signals an external call a green LED an internal call A line key uses all 3 levels for information display e Level 1 Caller s name or call number depending on the system configuration e Level 2 Caller s name or call number depending on the system configuration e Level 3 Time of call e Red flash
12. RAG AIONE 2 x565e0deepesaees oes eaen deen cen es 49 Ringing melody cc cece cece eee eeees 58 Ringing properties ccc cece eee 58 RINGING speed J ccc0c eueneecsascedeoewseseres 58 Ringing volume ccc cee cece cece teens 58 S Safety Information siecisccedseanresdcasecasdecce 5 Selecting the Language sssssssesesess 62 Selecting with the Foxkey eeee 26 Send text MESSAGES cece cece eee eee e eee 42 Set the ringing volume cece ee eens 57 Setting the display coin riatiennedeuenceanekae 56 Setting the operator console 66 81 Setting the Ringing Properties 57 Setting up the phone cc cece eens 95 Sill KEY cate mostacnenchencuccetesesencwesccese 3 ANIE 4 50 0cesecwereacaseseeariauaaeiasedaien 20 Software dependency ceceenceeeeees 91 Starting an Announcement 00ee eee 30 Store a function under a key 008 72 Store a phone number under a key 71 Storing a Team Partner under a Key 73 Storing the contact in the phone book MeO TASCA Isi toeedaretevecotencaceceses es 68 Storing the phone number in the phone book from the call list cece cece eee eens 68 Substituting fora Team Partner 52 Supplementary features cece eee eee 21 Suppressing your call number 48 Switching active lines Operator Console 8
13. The phone s loudspeaker is activated Press the Hands free Foxkey The phone s microphone is switched on and the headset microphone is switched off Press the Headset Foxkey Back to the headset mode Ending a Call Press the End key or Loudspeaker key Notes e To find out how to activate the headset refer to the Chapter To activate headset operation page 60 e To find out how to connect a Bluetooth headset refer to chapter Activate Bluetooth operation and Bluetooth device Aastra 5380 only page 60 e To call a user dial the user s phone number and press the Call key or Loud speaker key e For more information refer to your headset s operating instructions Using the Display and Operating Elements The following sections explain how to operate your phone quickly and simply B IE MEE E esac neater eueencseaseesoes 15 Key EE EEE E TA A E ET TTE E 16 U EEE EAE A A EEEE EEA 17 Menu Guided Navigation ccc cece cece cence ence ence eneenenes 19 DIGHGIS E EE pe eean civ E E 20 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Min Using the Display and Operating Elements Display E Display symbols and display text New events such as a call in your absence a new message or activated functions e g Forward ing are signalled on the display in the idle state by a symbol or a display text You can then use the relevant Foxkey to call up the information P E
14. pany B as necessary Requirement The system and your Operator Console have been set up by the system adminis trator 87 Operator Console m Properties of a two company system Each individual Line key allows you to appear as Company A or B Call lists are not kept separately according to company The call charges are recorded separately for each company A substitution will apply equally to both companies ci To phone on behalf of Company A Press a free Line key once The Line key lights up The line is selected To phone on behalf of Company B Press a free Line key twice The Line key lights up The line is selected Enter the phone number of the user You will appear to the person either as Company A or B and transmit the corresponding phone number E Activating Deactivating Functions by Remote Control You are not at your desk and want to set various functions on your phone from a different phone You can activate deactivate many of your phone s functions by remote control from a different phone Remote control has to be enabled for your phone in the system The remote control is initiated using a special procedure You can then enter the function commands and procedures 88 z Using remote control from a third party phone 1 Enter procedure 06 2 Enter your phone number 3 Enter your PIN 4 Enter the procedure for activating deactivating the function you
15. tions of Directive 1999 5 EC You will find the complete text of the declaration of conformity and other doc uments for this device and the telecom munications systems Ascotel and Asco tel IntelliGate under www aastra com docfinder Ascotel and IntelliGate are registered trademarks of Aastra Technical modifications and product availability subject to change without notice Copyright Aastra Technologies Limited CE AASTRA eud 0850 2 1 17 7 10 2008
16. 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 TT Personalizing Your Phone E Store a phone number under a key number key You want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by digit On each Foxkey and configurable key of the Aastra M535 expansion key module you can store one call number and name and on each configurable key of the Aastra M530 expansion key module you can store two call numbers and the associated names The key automatically becomes a number key To store a phone number under the Foxkey Menu T Press the Menu Foxkey Settings x i Scroll to Settings and press the Select Foxkey Foxkey i Scroll to Keys gt Foxkey and press the gt Select Foxkey T y Display shows choice of key types Number key Scroll to Number key and press the Select Foxkey t Enter phone number and name and confirm with the Ok Foxkey a a The allocated function is stored To store a phone number under a configurable key lt long gt Press the key and hold it down for a moment ae gt Display shows choice of key types Number key Scroll to Number key and press the Select Foxkey t Enter phone numbers and names and confirm with the Ok Foxkey we If you have an Aastra M535 expansion key module connected you can also select the number type business number mobile number or private number Notes e You can use the Correction key to delete any incorrect character
17. Foxkey Menu Forwarding ki Scroll to Forwarding and press the Select Foxkey Call Forwarding E7 Scroll to Call Forwarding and confirm Ok with the Foxkey Message i Scroll to Message and confirm Ok with the Foxkey lt Message gt Select one of the text messages stored in the system and press Select Foxkey t Adapt or expand the text and confirm Ok with the Foxkey i Forwarding is activated Note If you activate another forwarding the message you have left on your phone will be deactivated E Locking Your Phone You need to leave your desk and want to ensure that no one can alter your phone s settings look at your private data or make outside calls from your phone You can lock your phone with a PIN consisting of two to ten digits You can modify this via menu see chapter Changing the PIN page 63 or with procedure 47 see User s Guide Pro cedures Menu gr Press Foxmenu gt Foxkey Menu Settings Scroll to Settings and press the Select Foxkey 39 Supplementary features M General lt Setting value gt SY Scroll to General and press the Select Foxkey Scroll to Barring and press the Modify Foxkey You are prompted to enter your PIN Enter the PIN and confirm with the Ok Foxkey Select the required type of barring and confirm Ok with the Foxkey gt The phone is now locked is displayed To lock all your terminals execute the function code 33 lt PIN gt see Use
18. Organisation within the team 06 51 Organizing an Absence cee eee eeees 35 P Pager ccrccrccercsecrersicer ine kanane a 46 E ETTO PETTEE E EE E ETETE EE ETET 34 Park call on line key Operator Console 85 Parking on a Line key cc cece cence eee 54 Personal Call TOUTING ss sea5edad ceeeeecedeecakeks 48 Personal greeting ccc ce eee cece eee eeee 69 Personal key Operator Console 79 Phone DOOK toucetcoeneeenseeriees ceedereseees 23 Phone book key cece eeeee ee eeeeeeeee 3 Phoning over a Line Key c eee e eens 54 Picking Upa Call srereverirercesirrsersrnrcires 43 POE peee ei ann iaae E e E E R 99 Pressing a Key ccc cece cece cece ee eeeeeees 16 Private call with PIN ccscsesescannineraxeane es 31 PIOLCCHGN ctacweauetotutween es Geseesentwansees 66 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 ms dex Q Queue Operator Console 000 eee 79 R Read Text Messages cce cece ceeeeees 43 Receiving an Announcement 6 30 R dial hse eee eae acts aca E E ar 11 25 Redial KEY 2 cexeteauechusedeacteusseneecneaedess 3 Reject scccacesndecesrGenccesesceseedicgtedseees 41 Reject a call during the ringing phase 41 REMOTE CONUO penirssssssosai predsa deseces sa 50 Requesting a Callback ccc cece e eee 27 Resetting activated features 06 20
19. Private contacts E7 Scroll to Private contacts and press the Select Foxkey New Press Foxmenu gt Foxkey New Save Enter your contact data name business mobile private ks Use the navigation key to scroll between the entries CT Press the End key if you want to close the entry without saving Confirm with the Save Foxkey Specify the selected phone number as default number using the Default Foxkey The contact is now stored 67 Personalizing Your Phone mamm E Editing or deleting a phone book entry You want to modify a phone number stored on your private phone book Note You cannot modify entries in other phone books an Press the phone book key Private contacts i Scroll to Private contacts and press the Select Foxkey lt Entry gt a To change an entry n ou y Select the entry you want and press Foxmenu gt Foxkey Edit lt Name number gt ri 5 Modify the contact data and confirm with the Ok Foxkey z lt Entry gt To delete an entry t Select the entry you want and press Foxmenu gt Foxkey Delete D gt The entry is now deleted E Storing the phone number in the phone book from the call list You want to store a phone number from one of the call lists in your private phone book You can add a phone number to an existing contact or create a new contact Menu Press the Menu Foxkey Call lists E7 Scroll to Call lists and press the Select Foxkey lt Call list gt a E7 Select the cal
20. a call e Exits input without saving and goes back to the idle state Configurable keys line keys with LED on expansion key moduleAastra M530 optional Freely configurable as a number function or Team key e Number key 1 call number press once 2 call number press twice only Aastra M530 e Function key Activate Deactivate function e Team key Makes call or answers call Announcement to a team partner press twice If preconfigured as a line key Set up or answer call via line Configure key press and hold down Write on labels on Aastra M530 expansion key module optional Write on labels for the configurable keys can be found on the internet at www aastra com docfinder as an electronic document You can fill out the fields directly on your PC and then print out the labels Shift key on expansion key module Aastra M535 Switch between the 3 views Press 1 x each to display the next level LED display on expansion key module Aastra M535 Indicates which of the 3 levels is activated rs dia 000 Operating and Display Elements Hin E Display symbols a Boe f reen a E Detailed information available Search mode Entries on the call list Forwarding activated New Voice Mail Call parked Activate discreet ringing Microphone deactivated Headset mode activated Bluetooth activated Aastra 5380 only E Display symbols Aastra M535 Business number E E Mobile number
21. at the loose end on the underside of the phone into the PC socket e Desktop installation only To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest E Connecting the power supply If your LAN supports Power Over Ethernet PoE the phone will be powered via the LAN cord and you will not require a power adapter If your LAN does not support PoE or if you have installed a switch between the LAN and the phone that does not support PoE you will need the optional power adapter to power the phone Note Only use the optional original plug in power adapter e Plug the round connector of the power cord on the underside of the phone into the power socket e Desktop installation only To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest e Connect the power supply to the mains E Logging your phone on Your system administrator has to prepare the system before you can log on your phone 99 Installation and First Time Operation Hx Expansion key module Aastra M530M535 optional You can connect up to 3 Aastra M530 expansion key modules with 20 configurable keys each and up to 3 Aastra M535 expansion key modules with 3 x 15 configurable keys to your phone You can freely combine Aastra M530 and Aastra M535 Each key has an LED for visual signalling E Connections IN Connecting the Aastra M530M535 expansion key module ONT Connecting further A
22. is displayed Use the vertical navigation key to scroll through the menu entries Press the Select Foxkey Accessing the displayed menu WE Navigating with the navigation key You can retrieve a particular menu entry even more simply and efficiently using the navigation key You can scroll vertically and horizontally through the different menu entries E Undoing Actions Horizontal navigation key Left scrolls back through the menu Right opens displayed menu scrolls forward through the menu retrieves detailed information Vertical navigation key Bottom opens Settings scrolls downwards in the list Top opens Activated features scrolls upwards in the list To cancel operating steps proceed as follows End input without saving Press the End key Back to the idle state in the menu Press the End key Using the Display and Operating Elements Hx E Other navigation possibilities Scrolling back through the menu ceo Press the correction key E Resetting activated features You can deactivate again all the activated functions e g Forwarding Barring Menu Eri Press the Menu Foxkey Activated features i Scroll to Activated features and press the Select Foxkey a y All the activated functions are now displayed Reset Delete ae i Reset or Delete the function in question eou y The function is now deactivated Signals E Indicator LED Signals Depending on the situation the indicat
23. kr You called someone and hear the busy tone or the ring back tone To activate a callback request Press Foxmenu gt Foxkey Callback Put the handset on hook gt The display shows Call expected Back to the idle state Press Foxmenu gt Foxkey End Callback remains activated Note The call back is stored in Menu gt Activated features as long as it was not answered or cancelled by the system Reset callback Press Foxmenu gt Foxkey Deactivate Callback is deactivated Note You can only have 1 call back activated at a time and only 1 call back can be expected from you Your callback request will automatically be cancelled by the system after about half an hour 27 Supplementary features M E To answer the callback request Someone has asked you to call back You can tell this from the lit attention LED in the idle state The display reads Call back requested Call To answer the callback request kF Press Foxmenu gt Foxkey Call The phone number is dialled Delete Clear callback kp Press Foxmenu gt Foxkey Delete Callback is deleted Note The call back can be changed via Menu gt Activated features gt FoxkeyDelete or Answer as long as it was not answered or cancelled by the system WE Call Waiting on an internal user You want to talk to an internal user However the person is busy As a result of your call waiting the person hears a call waiting tone and your phone number or nam
24. message and press the Select Foxkey Scroll to New and press Select Foxkey Select one of the text messages stored in the system and press Select Foxkey Adapt or expand the text and press the Send Foxkey Select the destination and press the Select Foxkey For user and group Enter the call number and press the Send Foxkey The message is sent Note If the display reads Not available the message could not be sent eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 rs SU pplementary features E Read Text Messages Your display shows New message and the envelope symbol The right hand indicator LED is lit Show Press Foxmenu gt Foxkey Show kF The display shows the sender and the date time of the text message Read Read Message kF Select the message you want and press Foxmenu gt Foxkey Read d If the message runs over several lines use the navigation key to scroll Delete To delete the message kr Press Foxmenu gt Foxkey Delete The message is deleted the next message is retrieved from the memory Or Press Foxmenu gt Menu gt Text message gt Inbox to select the message and con tinue as described above W Picking Up a Call You hear a phone ringing in your vicinity and want to pick up the call With the Pick up function you can pick up the call from the other phone on your own phone Menu Gr Press Foxmenu gt Foxkey Menu Call features i Scroll to Call features and press t
25. of key types Operator is Scroll to Operator and press the Select Foxkey 4 y The setting is stored E Deleting a line key You want to clear the assignment of a line key The No function function is provided specifically for this purpose Note The last line key can only be deleted by your system administrator When the last line key is deleted your Personal Key is deleted as well and your phone is removed from the operator console queue lt long gt Deleting a line key Press the key and hold it down for a moment No function The display shows the key type bf Scroll to No function and confirm Ok with the Foxkey or a The key configuration is cleared 82 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Operator Console Using an Operator Console E Answering a Call on Your Personal Key You receive a call on your personal phone number on your Operator Console The LED on your personal key begins to flash To answer the call proceed as follows You can take the call without having to press your Personal key Personal Key is flashing Pick up the handset You are now connected with the caller Or i 1 Press the personal key gt The line is selected 2 Pick up the handset Connection with the selected line E Answering a Call on a Line Key You are called on one or more Line keys The line key s flash rapidly You want to answer the call on one of the
26. on the selected line is activated To retrieve a parked call Press the relevant line key You are now back through to the parked call partner Note You cannot take a call on a line between two other call parties by pressing the corresponding Line key 85 Operator Console m E Transferring an Exchange Line You want to transfer an exchange line to an internal subscriber who does not have exchange access Not only can you hand over an exchange line you can also dial the call partner s phone number and announce him to the call destination required 86 Enquiry call k nir You are making taking a call Press the Enquiry call Foxkey Press a free Line key You hear the exchange signal To transfer the exchange line without prefix Put the handset on hook The internal subscriber has taken the exchange access The Operator Con sole switches to the idle state To transfer the exchange line with prefix Enter the phone number you want Transfer without prior notification Put the handset on hook The internal user has taken the call The Operator Console switches to the idle state Transfer with prior notification Wait until the person answers Announce the internal subscriber Put the handset on hook The internal user and the external user are now connected with each other The Operator Console switches to the idle state eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008
27. the corresponding key To find out how to configure a configurable key refer to the Chapter Configuring Keys page 70 Note To be able to store a phone number on a configurable key you need to have connected an Aastra M530M535 expansion key module Contact your system administrator for more information lt 1x short gt Activate the key s first allocated function el Press the key once 1 The key s allocated function is shown on the display lt 2x short gt Activate the key s second allocated function only Aastra M530 el Press the key twice in quick succession gt 2 The key s allocated function is shown on the display Pick up the handset fi The phone number is dialled 26 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 rs SU pplementary features E Requesting a Callback You want to talk to a certain person The person is busy or does not answer You can make call back requests to both internal and external users Not all providers support this function If the called party is busy you can activate an automatic callback In this case your phone will start ringing as soon as the party you are trying to reach goes on hook When you pick up the handset the person you want to call is dialled directly If the called party does not answer you can also request a callback The user then obtains a message indicating your callback request on his display Callback Deactivate
28. the default setting activated Or You can deactivate the Personal call routing using Menu gt Activated features gt Deactivate E Ring Alone You want to specify which of your terminals shall ring acoustically when you receive a call When your system administrator has set up a phone number with several terminals you can define on which terminal a call shall acoustically be signalled using Ring Alone When you have activated Ring alone on a terminal the acoustic ringing tone is deactivated for all other terminals JJ An incoming call is signalled in the display of all terminals You can answer the call on each of your terminals Note When you have activated ring alone but deactivated the personal call routing for a terminal in parallel an incoming call is not acoustically but only visually signalled This function must be stored under a Foxkey or a function key see Chapter Configuring Keys page 70 In the idle state OO Press the function key for lt Ring Alone gt Ring Alone is activated deactivated 49 Supplementary features M Setting functions by remote control This section explains how you can alter your phone s settings even if you are not directly at your phone You are not at your desk and want to set various functions on your phone from a different phone You can activate deactivate many of your phone s functions by remote control from a different phone The remote control is ini
29. ticossvatee ceneueveneeenesusenees 66 Forwarding a Call s ssssssesrirsrsrerecisrissses 36 Forwarding a Call on No Reply 37 Forwarding to a message cece eee ees 39 Forwarding to Voice Mail 00 eee 38 FOMKGY go ora Pawewuvawsenesea ce teehee saa ees 3 16 Function Commands ceeeeeeeeees 76 FUNCHOMN KEY cccrecitoresd ibet eeir TETT ENE 72 Function MCID Malicious Call Identification 48 G GNU licence provisions ce cence eens 91 H Hands free microphone cece eee eee 2 Hands free operation cece ees 12 59 Heade seriean SE E 13 l HINTON c0s ccna ereswe tase eens wend rikis 56 Information on Operator Console 78 Installation 2403540460 detnnnceeacedestuwa nee dus 92 Intended Purpose cece eee eee eee ees 6 IMTUSO scceedvadivadeeterond eehanesereeecens 66 IP connections ccc sncccentecedwaeetetadvasacs 98 K KEY PRONE suse2 boos cnaseveeereesveruterdeysucy 53 L Labels secant ss ideovacaseeeeseaesesecsedes 3 102 DE area a EEU E E E 2 20 72 LED display eecrsrsrrrsrs esterno ts Udri r rrr r A 3 LEDs Operator Console 0eee eens 79 Line KeyS ti2acc coon seecotecueteecauiececiectaae 53 Line keys Operator Console 78 Local IP settings sssrsssrisisesiseriscicrcsiss 65 BOCK DEEE EENES TESTET 39 Logging the IP phone cece eee eee 99 Logging your phone On cece eens 9
30. to the Chapter Using a Headset page 13 Menu kr Settings cY Bluetooth Delete Bluetooth oy Press the Menu Foxkey Scroll to Settings and press the Select Foxkey Scroll to Bluetooth and press the Select Foxkey Pair new device Scroll to Pair new device and press Select Foxkey Activate and select the device you want and enter the Bluetooth device PIN Device is paired Bt and is displayed List of paired devices Scroll to Paired devices and press the Select Foxkey List is displayed Select the device you want Notes e The list is limited to 4 Bluetooth devices Remove a device before you con nect another one e When the phone has been restarted only the first 6 characters of the Blue tooth device name are displayed Remove device Scroll to Delete and press the Select Foxkey Select the device you want and press the Delete Foxkey gt Device was removed Note Answer Ok to the security question when you want to remove an active device Activating deactivating Bluetooth operation manually Scroll to Bluetooth and press the Modify Foxkey Activating or deactivating Bluetooth operation gt The setting is stored is displayed Note An activated Bluetooth operation does not imply that a Bluetooth connec tion is running 61 Personalizing Your Phone mamm General settings This section explains other settings you can make on your phone E Selecting the language
31. 10 31 45 Clearing a Key si s teeecenearecexcuadceseenexs 74 CUR 22 aap EAE EA E EENE 48 Communication system sssessssesesess 64 Conference Call cece cece eee ences 33 Configurable Keys ccc cece cece eee nes 3 Configuring KEYS ccecsctencrxeyecevadevessa ays 70 Configuring Line keys cece eee e ees 74 Configuring the DTMF mode 65 62 Configuring Voice Mail cece eens 69 ONE T aea a E EEEE E ues uss 33 Connecting the expansion key module 101 Connecting the power supply 99 Connecting your IP phone to the LAN 98 Connecting your PC to the LAN 99 Connecting your phone to the system 97 CONNECTIONS essssessessreesrrresres 97 100 Correcting your Input 0 cece eee eee 18 COMECTION KEY 56c 3 seuacusdceeeecveuwueeeneteas 2 Creating a New Phone Book Entry 67 D Deflect a call during the ringing phase 41 Deflection serrercsssssossesrsieririrdkerie riii 41 Deleting a line key ssessevecddeedds ce dedevede 82 Deleting a phone book entry 06 68 Desktop phone cece cece cece eee ee 95 BU e TEPEE E EAEE TTET 9 Dialling Dy NaMe cc eee eee eee eee eee 22 Dialling from external phone books 23 Dialling from the Call List of Answered Calls 25 Dialling from the Call List of Unanswered Calls 24 Dialling from the phone book
32. 5 Switching lines sccciaais dadedeea dees oe eees sae es 54 System and Software Related Functions 7 System dependency cc cece cece cence 91 y TEAM KEY lt ceachoewsadessagnsd cancatdaateaasess 73 TOXUMIOUE 6 0 ies to otcectcecsceueeencdeedeures 18 To activate headset operation 60 To answer the callback request 28 Tracking a Malicious Call 00a eee 48 Transferring a Call Partner 00e eee 33 Transferring an Exchange Line Operator Console cece cece eee ee 86 Troubleshooting cece cece cence ee enees 90 TRYING 16 register gaan ive ces taeeeeeseueutues 90 U WMIOCK saccceoanectcenememeueneeeecsesesagees 40 Upper and Lower Case cceeeeeeeee 18 User information 0 cece eee e eee e eee eees 6 Using a Headset 44 lt lt asayeduianes foaseweeeeeyes 13 Using an Operator Console 008 83 Using the Display and Operating Elements 14 Using the expansion key module 16 Using the Team Key scuisteescsa sees ecesete 51 V VOCS Mall sorrara EEEE EE E 38 Volume cursor keys ccc cece eee e eee eeeee 3 WwW Wall MOUNTING serriirrerererererrrsesasasisasi 96 105 Declaration of Conformity Aastra Technologies Limited hereby declares that the equipment Ascotel und Ascotel IntelliGate and the acces sories there to comply with the basic requirements and other relevant stipula
33. 535 expansion key mod ules maximum 3 ar 4 i i if ee ae i vga Kh 101 Installation and First Time Operation HE Labelling the Aastra M530 expansion key module Write on labels for the configurable keys can be found on the internet at http www aastra com docfinder as an electronic document You can fill out the fields directly on your PC and then print out the labels Label the write on labels on the PC print them page scaling for printing none and cut them out Carefully remove the transparent cover next to the configurable keys Place the write on labels into the recesses next to the configurable keys Carefully replace the transparent cover 102 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 mms N dex Pcie F Procedures ch zeubuensueuPussecekene bese one 76 A Aastra M535 Operator Console 78 Absence key cccceece ee eeeeeeeeees 3 35 Accessing the Menu ce cece e een eeee 19 Activate deactivate DTMF mode 44 Activating a Substitution for the Operator Console c cece eee 87 Activating Deactivating a Discreet Ring 47 Activating Deactivating Functions by Remote Control Operating Console 88 Adding and setting operator lines 81 Alpha Keyboard cccc cece eee eeees 2 17 Ambient conditions cece eee ences 5 Announcement 22
34. 7 Loudspeaker key ccc cce cece eee eeeeenees 3 104 M M535 backlight intensity eee 56 M535 display contrast cece eee eees 56 MaIMLCRANCE 2 w122cees cece ds rekindededeivisceess 5 Makes announcement to team partner 52 Making a Call s 6scosscsdsseveestebeieveiedeeie ers 9 Making a call on a third party phone 45 Making calls to a two company system Operating Console cece eee ee nees 87 Making Calls using the line key Operator Console ciieccaevcseaeexcneessas sas 84 Making calls using the Personal Key Operator Console nisvadensdeheecicdda oe cddeds 84 WGIUINCUIONS ccucne cues ercadcesysceceascee et 90 1 E D EE A E ORE A TET 48 Menu Guided Navigation eee eee 19 Microphone KEY nce cecucecses cecnecenaccncaasses 3 Mounting the phone cece cece eee 95 MOVING THE CUISO 24 01c5 094 44 eeesewos ee ceateds 19 Muting the Microphone cc eee ees 13 N Navigating with the navigation key 19 Navigation key c cece cece eee eee e eens 2 NOt configured 5 sc cdcseacadeesaadsdodadiaearecss 90 Number KEY 26 teeecrescretsreneeuereenecisescs 71 O Open listening ssresrerererers ir riri risiidrai 12 Open Source Software ccc cece eee ees 91 Operating elements cc cee ee eee eees 2 Operator Console spvsaeypudneieee secs ee dedinda 77 CROWS so arpeinewateved eraes kr nern ENESES 94
35. Call page 33 respectively Deflect call Press Foxmenu gt Foxkey Deflect Enter the user s phone number and confirm with the Ok Foxkey Call waiting party is put through Note You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for Rejecting the call Press Foxmenu gt Foxkey Reject or End key You remain connected with your first call partner Depending on the sys tem configuration the call waiting party hears the busy tone or he is for warded to a preconfigured destination Ending a current call Press Foxmenu gt Foxkey End call 1 The first call is terminated You are now connected with the party who ini tiated the call waiting 29 Supplementary features M E Starting an Announcement You want to address internal users directly via their loudspeaker where available without waiting for a reply similar principle to that of an intercom system Requirement It is essential that the internal user has not barred his phone against announce ment for configuration see the Chapter Do not disturb Call waiting Intrusion Announcement Forward page 66 i Pick up the handset Announcement Gr Press Foxmenu gt Foxkey Announcement lt Destination gt oY lt Phone number gt Enter the phone number and confirm with the Ok Foxkey User is made aware of the announcement by an acoustic signal The display f a reads Announcem
36. Es Operator Console E Activating a Substitution for the Operator Console You want to forward calls to your Operator Console to a different destination The substitution function is used to forward calls intended for Operator Consoles The substitu tion is automatically activated for all the other Operator Consoles as well Calls to your Personal key are not affected by the forwarding Menu Settings DY Operator DY Substitution a Deactivate Y Press the Menu Foxkey Scroll to Settings and press the Select Foxkey Scroll to Operator and press the Select Foxkey Activating the substitution Scroll to Substitution and press the Select Foxkey Substitution is now activated Deactivating the substitution Press the Deactivate Foxkey Substitution is now deactivated Notes e Calls already on the Operator Console when the substitution function is acti vated are not forwarded e The substitution cannot be activated by remote control E Answering Calls to a Two Company System Your two company system rings The LED next to the Line key begins to flash The display shows whether the call is intended for Company A or B al Ra al Pick up the handset Call for Company A Press the Line key and answer as Company A Call for Company B Press the Line key and answer as Company B E Making calls to a two company system You are operating a two company system and want to appear either as Company A or as Com
37. Line keys Press the Line key with the call you want to answer If you pick up the receiver without pressing a Line key you are connected with the call on the line with the highest priority When your phone is in idle state and you receive a call this call is signalled on the first line key and with a text message in the display The text message automatically disappears shortly after If you keep a line key pressed down for approx 2 seconds while it is lit the caller s information is displayed The text message automatically disappears shortly after Note When a company in a two company system has deactivated the acoustic ringing a call for this company is only signalled on the line key but not as text message in the phone s display Pick up the handset Connection with the line with the highest priority Or i 1 Press the Line key The line is selected 2 Pick up the handset Connection with the selected line 83 Operator Console m E Making calls using the Personal Key You want to make calls on your operator console without seizing a Line key You can make a call via your Personal key using the Operator Console Your Operator Console then acts as an ordinary user in other words when making a call you will be transmitting your personal phone number J Enter the phone number Press the personal key Personal Key is flashing The line is selected Pick up the handset i The phone number is dialle
38. MCID After the call do not hang up press the function key for MCID MCID while you Fa al hear the busy tone E Personal call routing You wan to specify which of your terminals shall ring when you receive a call If your system administrator has set up a phone number with several terminals for you as well as the 5 call routings you can specify which of your terminals shall signal a call by using the per sonal call routing Your system administrator can set up up to 5 call routings You can only answer a call on terminals where the call is signalled Contact your system administrator for more information 48 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 rs SU pplementary features You can activate a call routing for all terminals If you have not configured a call routing the fac tory setting all terminals are ringing is used as standard This function must be stored under a Foxkey or a function key see Chapter Configuring Keys page 70 Configuring personal call routing Configuring function key and selecting function Personal call routing Activating a call routing Personal call routing menu Overview menu e Activating personal call routing in idle state p s Press the function key for lt Call routing gt Personal call routing is activated Deactivating personal call routing in idle state Press the function key for lt Cal routing gt Personal call routing is deactivated and
39. an log on your phone 97 Installation and First Time Operation HT Connecting Aastra 5380ip E Connections Connecting to the IP network Connecting a PC if required Connecting the handset Connecting the headset Connecting the power supply Connecting the Aastra M5301M535 expansion key module Seron i e Note Your system administration will take care of the IP addressing and the commis sioning of the phone The IP addresses and other information about your phone is available in the setting mode LANJ PE E Connecting your phone to the LAN This phone communicates via the same connection as your PC IP network LAN This means you do not need a special phone connection Ask your system administrator if you have any doubts about your phone s connection e Connecting the LAN cord not included in the scope of delivery to a LAN socket e Plug the connector at the loose end on the underside of the phone into the LAN socket e Desktop installation only To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest 98 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Ms stallation and First Time Operation E Connecting your PC to the LAN If required you can connect your PC or another LAN device to the phone for example a printer e Connecting the LAN cord not included in the scope of delivery to the PC s network socket e Plug the connector
40. answer the call by pressing the line key Handset to answer by picking up the handset and Hands free to answer automatically with hands free Notes e The Handset and Hands free settings only work when the ringing signal is activated If you select answer using Handset or Hands free you must also specify the Priority with 1 being the highest priority and 8 the lowest 73 Personalizing Your Phone mamm E Clearing a Key You want to clear the assignment made to a configurable key The No function function is provided specifically for this purpose lt long gt To clear the Foxkey k Press the Foxkey with a long keystroke The display shows the key type j ANENA Scroll to No ne and ei Ok with the Foxkey y gt The key configuration is cleared lt long gt To clear a configurable key Press the configurable key and hold it down for a moment No function gt The display shows the key type tf Scroll to No function and confirm Ok with the Foxkey p a The key configuration is cleared Configuring Line Keys This section explains how to adapt your Line key settings to suit your personal requirements Your system administrator will determine whether your phone has Line keys E Setting the Response of a Line Key You want to set the response of a line key You can choose whether you also want a ringing signal in addition to the flashing Line key when you receive a call on a Line key You can configure a ring
41. astra M530M535 expansion key modules symbol on i Aastra M530 y Connecting further Aastra M530M535 expansion key modules or power sup eno i ply symbol on Aastra M535 CE OCC 2C080 BEOOOSOOS COO OOOO 2400600 100 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Ms Installation and First Time Operation E Connecting the Aastra M530 M535 expansion key module Note Always disconnect the phone from the mains first before you connect disconnect an Aastra M530M535 expansion key module e Unplug the phone cord from the socket on the underside of the phone e Attach Aastra M530 M535 expansion key module to the right of the phone until you feel and hear it snap into place as indicated in the following figure e Plug the cord into the supplementary equipment sockets on the underside of the phone and the Aastra M530 M535 expansion key module e Feed the connecting cable through the strain relief on the underside of the Aastra M530 M535 expansion key module e Plug the phone cord back into the socket on the underside of the phone The expansion key module Aastra M530 M535 is now ready for operation e Depending on the type of power supply you may need additional power supply units for your expansion key modules If there is an under supply of power a message appears on the display Contact your system administrator for more information e Proceed ina similar way if you want to connect other Aastra M530 M
42. call number Contact your system administrator for more informa tion The display reads Trying to register The telephone cannot be registered Contact your system administrator for more information Display is working but connection is not possible Your phone may be locked Unlock your phone see chapter Unlocking Your Phone page 40 Freely configurable keys cannot be configured The configuration may be locked Unlock your phone see chapter Unlocking Your Phone page 40 The key for a reconfiguration may be locked in the system Contact your system administrator for more information The expansion key module Aastra M530M535 possibly has not sufficient power supply Contact your system administrator for more information Insufficient display contrast The setting for the display contrast is inadequate Change the setting see Chapter Setting the display page 56 Impaired sound quality during hands free operation The sound quality can be affected if the volume is too loud turn down the volume If the sound quality fluctuates contact your system administrator Note For all other messages faults and questions you may have contact your system administrator 90 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 rs Further information Declaration Open Source Software Aastra 5380ip E About Open Source Software This product contains Open Source Software from third party suppliers subject t
43. ctory setting Note Your PIN applies to all your terminals Menu gr Press the Menu Foxkey Settings x g7 Scroll to Settings and press the Select Foxkey General E7 Scroll to General and press the Select Foxkey PIN i Scroll to PIN and press the Modify Foxkey u y gt The display reads Old PIN lt Old PIN gt Enter the old PIN and confirm with the Ok Foxkey amp The display reads New PIN lt New PIN gt Enter the new PIN and confirm with the Ok Foxkey amp 5 The display reads Confirm lt New PIN gt Enter the new PIN a second time and confirm with the Ok Foxkey amp 5 gt The new PIN is stored Notes e For each digit entered the display shows an e You can also change the PIN with procedure 47 see User s Guide Procedures 63 Personalizing Your Phone mamm E Entering the Display Text for the Idle State You want to change the text displayed by your phone in the idle state In addition to the date and time you can enter a personal text for the text displayed in the idle state Menu y Settings Idle text Press the Menu Foxkey Scroll to Settings and press the Select Foxkey Scroll to General and press the Select Foxkey Scroll to dle text and press the Modify Foxkey Enter the text and confirm with the Ok Foxkey The text is stored Note You can use the Correction key to delete any incorrect character E Identifying the communication syste
44. d E Making Calls using the line key You want to make a call via a Line key You can make a call via any available Line key using the Operator Console Each Line key has its own phone number in other words when you make a phone call you transfer the phone number belonging to the active Line key The call charges are recorded separately for each Line key r Enter the phone number Press a free Line key z The Line key lights up The line is selected Pick up the handset i The phone number is dialled 84 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 ss Operator Console WE Park call on line key You are connected with your call partner via a Line key and decide to park the party You can park your call partner on the current Line key Park a Fa al Press the Park Foxkey Line key flashes slowly P is displayed To retrieve a parked call Press the relevant line key You are now back through to the parked call partner is displayed Note If you have several calls in parallel and you press another line key the other call is automatically parked E Switching active lines You are in a call and want to answer a call on another Line key or make a call You can switch lines by pressing a key The active call is automatically parked locally Ra al Sa al Parking the call and switching lines Press the new Line key you want The active call is parked The call
45. d Note The factory setting 0000 is not accepted First change the PIN see Chapter Changing the PIN page 63 or using the procedure 47 see User s Guide Procedures If you have forgotten your PIN your system administrator can reset it to the factory setting 45 Supplementary features M E Paging an Internal User You are unable to reach an internal user and thus want to page them If the system is equipped with a paging system PS the person can be paged The paged per son can answer from any phone Menu Gr Press Foxmenu gt Foxkey Menu Call features i Scroll to Call features and press the Select Foxkey Page E7 Scroll to Page and confirm Ok with the Foxkey lt Phone number gt Enter the phone number f the person to be paged and confirm with the Ok Foxkey s 3 The person is paged and sees your phone number on the pager E Answer the pager Your pager is ringing and shows the phone number of the person trying to reach you You can answer from any internal phone Menu Gr Press Foxmenu gt Foxkey Menu Call features Scroll to Call features and press the Select Foxkey Scroll to Pick up and confirm Ok with the Foxkey Scroll to Pager and confirm Ok with the Foxkey lt Phone number gt Enter your own phone number and confirm with the Ok Foxkey k You are now connected with the person who is trying to reach you Note You can also answer a pager with the procedure
46. ds page 76 To store a function under a configurable key Press the key and hold it down for a moment Display shows choice of key types Function ke 4 Scroll to Function key and press the Select Foxkey Naa y gt The currently set function is displayed with Mi lt Function gt Select the function you want and press the Select Foxkey yf gt The further prompting depends on the function see Chapter Supplemen od a tary features page 21 Once you have made all the settings the function is stored under the key Note Besides the predefined functions you can also define your own function For more information please refer to the Chapter Function Commands page 76 72 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 TT Personalizing Your Phone E Storing a Team Partner under a Key team key Together with other members you wish to organise yourself into a team so that on the one hand you can always be reached as a team and on the other to ensure mutual substitution You can configure a configurable key as a Team key and then assign it to a team partner One team key is configured for each team member allowing you e to call one another with a single keystroke e to answer an incoming call for another team member with a single keystroke e and to select whether the flashing team key should be complemented by a ringing tone whenever a team partner is called You can configure a ringing delay fo
47. dset on hook or press Foxkey Connect m n 1 Your call partner and the other person are now connected with each other Note If the other user does not answer you can cancel the enquiry with Foxmenu gt Foxkey End call and take back the first call 33 Supplementary features M Connecting without notification m an Wait for the first ringing tone then hang up E The other party is then called directly by your first call partner Note Recall If the other party does not answer the call comes back to your phone WE Parking a Call Partner You want to put your call partner on hold without using a phone channel as a result You can park your call partner locally A locally parked call partner can only be retrieved by the phone from which the function was initially carried out applies only to communication sys tems prior 17 7 For communication systems beginning with 17 7 the call partner can be taken at each phone assigned to you You can also allocate the Park function to a freely configurable key see Chapter Configuring Keys page 70 Park Press the Park Foxkey kF Your call partner is now parked locally P is displayed m an Put the handset on hook P To retrieve a parked call party kp Press Foxmenu gt Foxkey P Connected in hands free mode a To phone with the handset i Pick up the handset Notes e With Foxmenu gt Foxkey End the display returns to the idle state As long as your cal
48. e Operating Instructions for the Voice Mail Sys tems Ascotel IntelliGate Menu Gr Press Foxmenu gt Foxkey Menu Forwarding E7 Scroll to Forwarding and press the Select Foxkey Call Forwarding i Scroll to Call Forwarding and confirm Ok with the Foxkey Voice Mail Scroll to Voice Mail and confirm Ok with the Foxkey T y Forwarding is activated Notes e You can specify whether your Voice Mail should answer directly Call For warding or with a delay Call Forwarding on No Reply or only if you are already on the phone Call Forwarding Busy e You can deactivate forwarding using Menu gt Activated features gt Deactivate Foxkey e Anew Voice Mail message is signalled with a text message on the display and a lit indicator LED in the idle state 38 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 D9 Supplementary features E Forwarding to a message You cannot be reached on your phone You want any internal user who calls you to get a text message The subscriber hears the busy tone and obtains a text message on his display Requirement The internal user must have a phone capable of receiving text messages Users whose phone cannot receive text messages are put through to your phone or rerouted to a des tination predefined within the system You can use one of the text messages stored in the system directly modify it or create a new message Menu Press Foxmenu gt
49. e Select Foxkey Operator s i Scroll to Operator and press the Select Foxkey Company A B i Depending on the configuration select Company A or Company B eon y The display shows the properties with which you can configure the line key lt Setting value gt ool y Select the required audio setting and confirm with the Ok Foxkey Setting possibilities for ringing Off for no ringing tone On for instant ringing tone and ringing tone Del 70s Del 20s and Del 30s and confirm Ok with the Foxkey e Melody andSpeed You can listen to each setting using the Jest Foxkey Setting possibilities for answering mode e Key to answer the call by pressing the line key Handset to answer by picking up the handset and Hands free to answer automatically with hands free e Using Handset or Hands free you must also specify the Priority with 1 being the highest priority and 8 the lowest This setting is useful for the two com pany systems Notes The Handset and Hands free settings only work when the ringing signal is acti vated Setting possibilities for answering mode Key for making the call by pressing the Line key and Handset for making the call by picking up the handset Setting possibilities for call list Insert for an entry in the call list and Do not insert for no entry 81 Operator Console m lt long gt Setting the operator console using a function key e Press and hold down the operator line key Display shows choice
50. e appears on his display The person can either answer or reject your call Requirement It is essential that the internal user has not barred the Call waiting function on his phone for configuration see the Chapter Do not disturb Call waiting Intrusion Announce ment Forward page 66 Ask your system administrator whether the Call waiting function is enabled on the system Call waiting User is busy kF Press Foxmenu gt Foxkey Call waiting You hear the dialling tone Note If the person rejects your call request or if call waiting is not possible the call is depending on the system s configuration disconnected busy tone or for warded to a preconfigured destination 28 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 rs SU pplementary features E Answering Call Waiting You are in a call and hear the call waiting tone Someone is urgently trying to reach you You can either answer deflect or reject the call Answer a Deflect kr lt Phone number gt s 3 Reject kr End call kr Answering the call Press Foxmenu gt Foxkey Answer 1 Your original call partner is put on hold You are now connected with the party who initiated the call waiting Note For more detailed information on how to broker between callers or set up a conference please refer to the Chapters Brokering between an Enquiry Call Party and Your Call Partner page 32 and Making a Conference
51. e conversation and hold a conference call With the conference function you can include a call party on hold in the current conversation From the conference call you can initiate an enquiry call to someone else You can broker between the parties of the conference and the enquiry call party Depending on the system a conference call can consist of up to 6 conference participants You can hold a conference call with internal and external users Conference To connect the call party on hold kr Press Foxmenu gt Foxkey Conference The call party on hold is now included in the call Note Depending on the system s configuration you may hear an attention tone Leaving a conference call m an Put the handset on hook 7 The other conference parties remain in the call E Transferring a Call Partner You want to put your call partner through to someone else With the Enquiry call function you can connect your call partner with someone else You can connect internal and external users with one another Enquiry call Press Foxmenu gt Foxkey Enquiry call kp 1 Your original call partner is put on hold Enter the other party s phone number The other party is called J Note You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for Connecting with notification Wait until the person has answered the call Announce the call party Connect Put the han
52. e ringing volume You can adjust the ringing volume while the phone is ringing Quieter Press the key Louder Press the key E Setting the Volume during a Call You want to adjust the volume while in a call This automatically adjusts the volume of the handset and loudspeaker The new volume will remain stored even after the call is ended Quieter Press the key Louder Press the key 57 Personalizing Your Phone mamm E Setting the Ringing Properties You want to change the way in which your phone rings You can set the ringing volume the ringing melody the speed and the attention tone volume Note Please note that the ringing volume may be reduced if Aastra 5380 is not connected to the power supply 58 Menu kr Settings S Audio g lt Audio setting gt g lt Setting value gt E Press the Menu Foxkey Scroll to Settings and press the Select Foxkey Scroll to Audio and press the Select Foxkey Scroll to the required audio settings and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored Note To list to all the settings use the Test Foxkey eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 TT Personalizing Your Phone Hands free and headset settings This section explains other ways in which you can make calls with your phone E Automatic Hands Free Mode
53. ect connection assignment refer to Chapter Connecting Aastra 5380 page 97 and Connecting Aastra 5380ip page 98 Insert the phone into the stand rest horizontally Figure C 1 and slide downwards Figure C 2 Unscrew the cams for holding the handset Figures D 1 to D 3 Insert the handset N iN IN N IN N N eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Ms stallation and First Time Operation E Dismantling Desktop phone e Disconnect the phone cord and remove e Carefully pull the stand rest away in the opposite direction Wall set e Carefully slide the phone upwards out of the stand rest e Disconnect the phone cord and remove Connecting Aastra 5380 E Connections Telephone connection f Connecting the handset Connecting the headset CLIT Fl Connecting the Aastra M530M535 expansion key module or power supply E Connecting your phone to the system e Plug the connector on the phone cord on the underside of the phone into the socket with the phone symbol e Desktop installation only To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest e Plug the other end of the cable into the phone socket outlet e Set channel selector switch on the underside of the phone Contact your system administra tor for more information E Logging your phone on Your system administrator has to prepare the system before you c
54. ed Pick up the handset Fal gt The phone number displayed is dialled E Dialling with Redial You want to call a person you have already called In the last number redial list your phone automatically stores the phone numbers of the per sons you have already called complete with their names where available You can now call the person in question using this last number redial list The last number redial list has a maximum of 10 entries Press the Redial key Redial list is displayed Press the Redial key several times or press the down navigation key to scroll f a through all the phone numbers you last dialled Pick up the handset al gt The phone number displayed is dialled 25 Supplementary features RTT E Selecting with a preconfigured Foxkey You want to call someone whose phone number is stored under a Foxkey You can dial the person by pressing the corresponding position on the Foxkey To find out how to configure a Foxkey refer to the Chapter Configuring Keys page 70 Press the corresponding Foxkey a gt The key s allocated function is shown on the display Pick up the handset a gt The phone number displayed is dialled E Selecting with a configurable key on the Aastra M530M535 expansion key module optional You want to call someone whose phone number is stored under a configurable key of the Aastra M530 or Aastra M535 expansion key module You can dial the person by pressing
55. ent You can now talk Note You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for Or Press Foxmenu gt Menu gt Call features gt Announcement gt User Group to start the announcement Select destination User or Group and confirm Ok with the Foxkey E Receiving an Announcement After an attention tone you will be addressed via your loudspeaker You can listen to the announcement or stop it To continue the announcement as a phone call i Pick up the handset You are now connected to the person who initiated the announcement Note If the announcement was started to a group all the other recipients of the announcement are excluded To stop the announcement a Press the End key 30 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 D9 Supplementary features E Private call with PIN You want to make a private call on your phone or on a third party phone With the aid of your PIN you can use any phone to make an external call with your own personal settings even if that phone is locked for external calls The called party s display shows your personal phone number and not the number of the phone from which you are making your call Any call charges incurred will be charged to you The call number dialled is not stored in the last number redial list 1 Enter 46 followed by your internal call number 2 Enter
56. er without pressing a Line key you are connected with the call on the line with the highest priority Pick up the handset Connection with the line with the highest priority Or i e Press the Line key The line is selected e Pick up the handset Connection with the selected line Notes If you keep the line key pressed down for approx 2 seconds while it is lit the caller s phone number is displayed 53 Supplementary features M E Making Calls using the line key You want to make a call via a Line key You can make a call via any free Line key Each Line key has its own phone number in other words when you make a phone call you transfer the phone number belonging to the active Line key The call charges are recorded separately for each Line key J Enter the phone number Press a free Line key r The Line key lights up The line is selected Pick up the handset The phone number is dialled F i Note Depending on the configuration of a line key the caller is called directly in hands free mode Park call on line key You are connected with your call partner via a Line key and decide to park the party You can park your call partner on the current Line key Park Press the Park Foxkey kr gt The Line key flashes slowly To retrieve a parked call Press the relevant line key You are now back through to the parked call partner E Switching active lines You are in a call and want to an
57. et ring gt gt JJ is displayed 47 Supplementary features M E Suppressing your call number from your called party s terminal display You do not want your call number to appear on the terminal display of a called party in the pub lic network You have two possibilities e Ifyou never want the phone number to be displayed set CLIR permanently e To suppress your call number display for certain calls only select the function CLIR per call before dialling your party s call number This function must be stored under a Foxkey or a function key see Chapter Configuring Keys page 70 You can also execute the function with a procedure see User s Guide Procedures Before the call r Press the function key for lt CLIR gt Notes e CLIR works only with external calls e This feature depends on the range of services offered by your provider WE Tracking a Malicious Call Your are being threatened or molested by a call You want to identify the caller Using the MCID function MCID Malicious Call Identification the provider records the following call data Your phone number the caller s phone number and the date and time of the call MCID has to be enabled by your provider Your provider will inform you about accessing the recorded call data This function must be stored under a Foxkey or a function key see Chapter Configuring Keys page 70 During a call Ral Press the function key for MCID
58. find out how to make phone calls with the headset refer to the Chapter Using a Headset page 13 Menu Gr Press the Menu Foxkey Settings Scroll to Settings and press the Select Foxkey Scroll to Audio and press the Select Foxkey Headset cy lt Setting value gt Scroll to Headset and press the Modify Foxkey Activate deactivate the headset mode and confirm with the Ok Foxkey y gt The microphone is now deactivated is displayed E Activate Bluetooth operation and Bluetooth device Aastra 5380 only You want to make a call using a Bluetooth supported headset or to set up a conference using a Bluetooth supported conference unit Contact your system administrator to install a Blue tooth module Note Always disconnect the phone from the mains first before you install a Bluetooth module As soon as you have connected a Bluetooth module to your terminal you can activate the Bluetooth operation and connect Bluetooth devices 60 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 i Personalizing Your Phone The terminal automatically discovers a Bluetooth device and activates the Bluetooth oper ation You can activate or deactivate the Bluetooth manually The following Bluetooth applications are supported e Headsets e Conference units Only one Bluetooth connection at a time is possible Note To find out how to make phone calls with the headset refer
59. ghts up this tells you when a team partner is busy The Team key flashes to indicate that the team partner is receiving a call If for example level 3 of the expansion key module Aastra M535 is activated and the Team key on level 1 receives a call the call is signalled by the red blinking LED in position 1 For more information about the Aastra M535 expansion key module please refer to chapter Using the expansion key module Aastra M535 page 16 A red LED signals an external call a green LED an internal call E Calling a Team Partner You want to call a team partner as quickly as possible Requirement You have configured a configurable key as a Team key and stored the team part ner s phone number under it see Chapter Configuring Keys page 70 Press the Team key for the team partner gt The phone number and possibly the name of the team partner appear on the display The team partner is called 51 Supplementary feat Ure li E Substituting for a Team Partner Your team partner is called The Team key flashes You know that your team partner is not at his desk at present and therefore decide to answer the call You can answer the call using the Team key As soon as you have answered the call your team partner is free again While the Team key is flashing i Pick up the handset You hear the dialling tone Press the Team key You are through to the person who is calling your team partner i Note De
60. gt The phone number displayed is dialled Dialling and Phoning memme E Using Your Phone in Open Listening Mode You want other people in the room to be able to listen in to the call The open listening function lets you activate the loudspeaker in addition to the handset q During a call Press the Loudspeaker key Open listening is now activated 1 is displayed Note You can continue with the call as usual using the handset Deactivating open listening Press the Loudspeaker key a second time Open listening is now deactivated Note To end a call in open listening mode you need to press the Loudspeakerkey and hang up the phone If you merely replace the handset the phone switches to the hands free mode E Using Your Phone in Hands Free Mode You want other people to join the conversation or to have your hands free while making the call The hands free mode function activates the loudspeaker and the microphone q 12 During a call Press the Loudspeaker key gt Open listening is now activated i is displayed Put the handset on hook The hands free mode is now activated C is displayed Notes e Make sure the hands free microphone is not obstructed e The sound quality is improved if you set the volume of your phone to a low setting To continue the call with the handset Pick up the handset The loudspeaker and hands free microphone are now deactivated Notes e To find out how to
61. he Display and Operating Elements Hi Shift lt Key gt Ctrl lt Key gt Ctrl Shift lt Key gt N 660060 06060 N lt amp Fe CHama Ov OZzZzZrE L M N O P Q R S T U V Ww X Y Z apt lee N lt gt HESE AZ S i E Switching between Upper and Lower Case You want to switch between upper and lower case while making an input in text mode Upper case input is automatically activated when the first letter is entered The text mode then automatically switches to lower case input Press the shift key to enter the first letter in lower case E Correcting your Input You notice you have entered a wrong digit or character You can either delete the input one character at a time or cancel the entire input To delete the last character ce Press the correction key Note With the navigation key you can go straight to the character you want to delete End input without saving Press the End key 18 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 N Using the Display and Operating Elements E Moving the Cursor You want to go to a certain character for an input or correction With the navigation key you can move the cursor to the left or right Move the cursor with the horizontal navigation key Menu Guided Navigation E Accessing the menu The phone is in standby mode Menu a al Select a Press the Menu Foxkey gt The first menu entry
62. he Ringing Properties Audio ccc ccc cece eee eee e eee e eee e ee eeennneeee 57 Hands free and headset SettingS ccc cece ccc cece nen e eect e ene e seen eeeeeneeeas 59 Genel al SUNOS lt 4 lt c noaanasannwacrnsun E EAR oae ans boned nae eee akane 62 POCE CUOI gaera aceon etcetera E E A cx eaetaees ante EA EEE EA een dengan ee eee 66 Phone Book ManageMent cece cece eee e cee eee e eee e eee e eee eee eeeneeeenes 67 CONMOUNNOG VOICE Mail iers reparer erR RE r ERINE EEEIEI EAEN EEEE ERE EEEE RETS 69 CONO NO K EVE ee a A E EE E E E E AET 70 Conngurnng LING Ke Siaws s cacanes aanwas enceean doe ESAR AIEEE A EEEE EERE 74 Formulating FUNCHONS 1 ccasuwe bastetececwets devee bes couat esq scaneuusetecaueene tar eeda ues 76 Operator CONSGOIE 60 iivces sees dinwi ass b0e ene oe we 69554 be G KON be 4RS a 77 Information on Operator CONSOIE 6 cece ccc eee e eee eee e eee nent eennas 78 Setting the Operator CONSGIE sss vssvararens debi de darnedagassddedeysce ad oedusoeyedaentesenes 81 USING al Operator CONS Ole axa cp ouadut homeaci ay undies eeuaae ee tae con eee EREA 83 Further INFOMATION 24s ccidsiiecid caw seediernsiceadsieiednsaiaws ces ebnesiedentsuaus 89 TOUDE ROON 4454460500 nE ENAA EE EEN EEA ENEAN EEAS 90 Declaration Open Source Software Aastra 5380iP 0 cece cece eee e eee eeeennes 91 System and Software Related FUNCTIONS cece cece ence ence nee teen n teens eeneenas 91 Installation and Fir
63. he Select Foxkey Pick up E7 Scroll to Pick up and confirm Ok with the Foxkey User Scroll to User and confirm Ok with the Foxkey The display shows the number of the phone from which you last picked up l y a call lt Phone number gt Enter the number of the phone from which you want to pick up the call and confirm with the Ok Foxkey S You are now through to the caller 43 Supplementary features RTT E Using the DTMF Mode Activating deactivating DTMF You want to be able to use your phone to control other equipment or to access certain services such as remote polling of an answering machine or telebanking For these services you need the DTMF mode In the DTMF mode each key press generates a tone If for example you key in a call number dur ing a call your call partner will hear the tone signals You can specify whether the DTMF mode should be generally activated or deactivated see Chapter Configuring the DTMF mode page 62 DTMF is activated as the default dialling mode If the DTMF mode is generally deactivated you can activate it and deactivate it again temporar ily during a call You re in a call and the DTMF mode is generally deactivated You want to activate the DTMF mode temporarily DTMF Press Foxmenu gt Foxkey DTMF kF gt The display shows Enter number DTMF You can now enter the DTMF char acters Deactivate Resetting DTMF mode kF Press Foxmenu gt Foxkey Deactivate Note When you ha
64. hing user List empty will appear on the display Dialling from external phone books If you select Advanced search you can search directly in the connected external phone books This function is not available if no external phone book is connected The surname first name and town each have to be separated by a space for example no s so for Noble Stephen in Solothurn Ask your system administrator whether you should start with the surname or the first name on Press the phone book key Advanced search Scroll to Advanced search and press the Select Foxkey t Enter the first few letters of the name you want first and last name separated E by a space If required enter the first few letters of the town s name name and town name separated by a space until the user or a list is displayed 23 Supplementary features M Ani Scroll through the list until the user you want is displayed Pick up the handset gt The phone number displayed is dialled Notes fi e The search function is not affected by upper lower case and special charac ters e When searching in external phone books you must always enter portions of the first and last name and possibly of the town name Dialling from the Call List of Unanswered Calls You want to call someone who has previously tried to reach you Your phone automatically stores the phone number of this user in a calllist and the display reads Missed calls You can now call the person back u
65. i eeesueneeeouees 9 PAWO NO Calls oa0cenc das rE AEO ee baie ceone sets oetewuraceeseus 10 Making Calls ovacsawsus cose eyesedeeregades aud tase nag teens obete cee eseus ne edanreesaeee 11 Using the Display and Operating Elements ccceccccccccccccccceccecceces 14 DIS DAY 2 a tae EE E EE E E EPEE ENE E E ansen en ee eerie eureka ESEO OT 15 A EELE LATTE FTA ST EAST NEETER ENET EASTA PTET ALTITEN ETTET ATT T TTT 16 INU I EEE E EEEE EEA T EES TETT ET EES EEEE EESE E EET 17 Menu Guided Navigation 0 0 ccc ccc cece a sina ANNAE NENE AANE EE ERA 19 ee a E SI E O E E E E PE EE T E E TE E 20 S pplementary 1TOAUUIGS 54 65 405 445 4erane dan Enr Enir Ti FEI EIEEE EEEE TERE 21 Making and answering calls seerereri siiri nra ere EERE EEEE ERER EERE es 22 Using functions while ina call sirssscirrissrir irisan neacens dau nw etek N AANU 32 Organising absences from the desk ccc cece ence ence e eee e eee ee eee enna eeeenes 35 Functions for special Situations 0 ccc cc ccc een e eee e eee e eee ee eeneeeeeennes 41 Setting functions by remote control 6 cece eect n eee e nee ee ene eeneneee 50 Organisation Within the Team cece cc cece cece eee e eee e eee eens eee eeeennes 51 PS GY EEP TEE aac ie areca en ea cree eee eee ee i ee 53 Personalizing Your Phone cccccccccccccccccccccccescescsscsscsscsccsccsecs 55 DISDIAY serpens tr anasa a ge neas teens Uioaane ins neque weeue ance aeagaes 56 Setting t
66. ing external e External call one company system e Green flashing internal e Internal call one or two company system e External call forwarded to operator console one company system ee f Internal call forwarded to operator console e Red flashing external e Green flashing internal 79 Operator Console m 80 A yw 4l External call Company A External call forwarded to operator console Com pany A External call Company B External call forwarded to operator console Com pany B Connected Parked Hold Forwarded Recall Idle state Red flashing a Red flashing a Red flashing a Red flashing e Red external e Green internal e Red flashing external e Green flashing internal e Red flashing external e Green flashing internal e Red flashing external e Green flashing internal e Red flashing external e Green flashing internal Off eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 is Operator Console Setting the operator console You can configure up to 10 line keys on level 1 of an Aastra M5335 E Adding and setting operator lines You can make a number of settings that affect the telephone s response when someone calls on a Line key Note The settings are made once for all the Line keys Menu Setting the operator console kF Press the Menu Foxkey Settings s i Scroll to Settings and press th
67. ing and the indicator LED is flashing To deflect the call proceed as follows Deflect T Press Foxmenu gt Foxkey Deflect lt Phone number gt Enter the phone number and confirm with the Ok Foxkey 5 The call is deflected to the desired user Notes e You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for Ifthe user you want to deflect to is busy the call will not be deflected The dis play reads Busy and your phone still rings WE Reject a call during the ringing phase You do not want to answer a call You can reject a call already during the ringing phase Reject Press Foxmenu gt Foxkey Reject or End key kF The connection is rejected and depending on the system configuration the caller obtains the busy tone or he is forwarded to a preconfigured des tination 41 Supplementary features M E Send text messages You want to send a written message to an internal user You can send a text message to an internal user The text message will appear on the person s display Requirement The internal user must have a phone capable of receiving text messages You can use one of the text messages stored in the system directly modify it or create a new message Menu y Text message lt Text gt s amp lt Destination gt og lt Phone number gt 9 42 Press Foxmenu gt Foxkey Menu Scroll to Text
68. ing delay for the ringing tone To answer a call you can choose between answering directly by pressing the Line key picking up the handset and using automatic hands free operation Answering an external call using automatic hands free operation is not available The following audio settings are possible Ringing Melody Speed Answer Notes Aline key can only be allocated to a configurable key To find out how to use a line key refer to the Chapter Making Calls using the line key page 54 74 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 TMs Personalizing Your Phone lt long gt ie Line key Answer Press the Line key you want and hold it down for a moment The display shows the line key and the properties with which you can con figure the line key Note The Personal key is also treated as a line key Scroll to Line key and press the Select Foxkey Set the Audio settings Scroll to the required audio settings and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored Setting possibilities for ringing e Off for no ringing tone On for instant ringing tone and ringing tone Del 70s Del 20s and Del 30s and confirm Ok with the Foxkey e You can listen to each setting using the Jest Foxkey Setting the answering mode Scroll to Answer and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey
69. keys configuration does not change e The M535 display contrast applies to all connected Aastra M535 expansion key modules e The display s backlight setting of the Aastra M535 is taken from the phone e Aastra M535 consists of 3 levels with 15 configurable keys each Shift key Allows to switch between the 3 levels Press 1 x each to display the next level LED display Indicates which level is activated E g0 E gt If for example you are on level 3 of the Aastra M535 expansion key module and an event occurs on level 1 the event is signalled by the red blinking LED in position 1 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Min Using the Display and Operating Elements Input E Digit keys You can use the digit keys for entering digits and passwords and for Quickdial The characters are assigned to the keys as follows a ems ABC2 a 1 k 2 abc2 qm DEF3 gom GHIl4 k DET F def3 k ri Fi g hi4 oes JKL5 se MNO6 k m KIS ma mno6 ms PQRS7 o_o TUV8 I rf 5 i a ame pqrs me tuvs a WXYZ9 Ta Y wxyz9 C D F Q ma mO i C C A E Alpha Keyboard The alpha keyboard lets you write as you would on a keyboard The letters and special charac ters available are as follows Shift lt Key gt Ctrl lt Key gt Ctrl Shift lt Key gt a A ddadaae Aa aaAAk amp B b B C c C C D d D E e E F f F G g G H h H i Tit Ti J j J K k K Using t
70. l list and the user you want and press the Save Foxkey lt Entry gt Adding to existing contact o t Press the Add to existing contact Foxkey select the contact and number type w you want and confirm with the Save Foxkey lt Entry gt Adding new contact s ks Press the Add new contact Foxkey select the number type you want and con aa firm with the Save Foxkey 68 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 iT Personalizing Your Phone Configuring Voice Mail This section explains how to set your Voice Mail E Personal greeting You have the possibility of recording up to three different greetings If no personal greeting is activated or if none is available the global greeting is activated automatically provided it has been recorded Contact your system administrator for more information Menu y Voice Mail lt Greeting gt BY lt Greeting gt lt Greeting gt og Press the Menu Foxkey Scroll to Voice Mail and press the Select Foxkey Recording a greeting Select the greeting you want and press Foxmenu gt Foxkey Record Now record your personal greeting text Note You can improve the voice quality by recording the text through the handset Listening to the greeting Select the greeting you want and press Foxmenu gt Foxkey Listen You can monitor your personal greeting text and re record it if necessary Select the greeting Select the greeting you want and confi
71. l partner does not hang up he remains parked You can retrieve your parked call party using Menu gt Activated features gt Foxkey P e The procedure for central parking can be found in the User s Guide Procedures 34 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 79 Supplementary features Organising absences from the desk This section explains the different options provided by your phone when you want to leave your desk Note A forwarding applies to all connected terminals E Organising absences using the Absence Key You want to leave your desk and set up your phone for your absence Your phone has an Absence key It is factory set as a call forwarding unconditional key By sim ply pressing the Absence key you can activate a call forwarding unconditional i is Configure the Absence key Enter the phone number of the user to which the call is to be forwarded Press the Absence key Call Forwarding is activated LED is lit To activate the last forwarded destination Press the Absence key Call Forwarding is activated LED is lit Note You can configure the Absence key like any other configurable key see Chap ter Configuring Keys page 70 When you are back at your desk Press the Absence key The call forwarding unconditional is deactivated The phone reverts to the idle state 35 Supplementary features M E Forwarding Calls Call forwarding Y
72. m This terminal can be connected to different Aastra communication systems You can verify to which system your terminal is connected to Menu a Settings 64 Press the Menu Foxkey Scroll to Settings and press the Select Foxkey Scroll to General and press the Select Foxkey Scroll to Own ID and press the Select Foxkey gt Name call number and communication system are displayed eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 i Personalizing Your Phone E Local IP settings Aastra 5380ip The IP relevant data for your phone is stored in this menu The input of this data is pass word protected it can therefore only be carried out by your system administrator You can how ever call up the data Menu gr Press the Menu Foxkey Settings Scroll to Settings and press the Select Foxkey gt General E7 Scroll to General and press the Select Foxkey Local settings Scroll to Local settings and press the Select Foxkey eon y gt P relevant settings retrievable 65 Personalizing Your Phone mamm Protection This section explains how you can protect yourself against certain types of call E Do not disturb Call waiting Intrusion Announcement Forward You want to protect yourself against certain types of calls You can set your phone so that these functions are not permitted on it Ask your system admin istrator whether these functions are enabled on the system 66 Men
73. make phone calls with the headset refer to the Chapter Using a Headset page 13 To find out how to activate the automatic hands free mode refer to the Chapter Automatic Hands Free Mode page 59 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Us Dialling and Phoning E Muting the Microphone In the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation You can switch the microphone on and off during a call E Using a Headset Switching the microphone off Press Microphone key gt The microphone is now deactivated amp is displayed Switching the microphone back on Press the Microphone key once again To make a phone call with the headset If you answer a call in headset mode using the Call key or Loudspeaker key the call is provided on the headset Alternatively you can also answer the call by picking up the handset Notes e A corded and a Bluetooth headset cannot be connected in parallel If you loose the radio contact with a Bluetooth headset you can go back into the radio area without being disconnected from the active connection a Open listening Hands free a Headset kr gt i Your phone is ringing and the indicator LED is flashing To answer the call proceed as follows Press the Call key or Loudspeaker key The call is provided on your headset Press the Hands free Foxkey
74. more configurable keys as Line keys Line keys turn your phone into a key phone To be able to set up line keys you need to make sure an Aastra M530 or an Aastra M535 expansion key module is connected Contact your system administrator for more information A line has a number which can be used to make an external or internal call One or usually sev eral phones can be connected to this line for example in a travel agent s all the staff assigned to handling Europe as a travel destination A Line key has an LED to indicate the line s status and lets you answer calls on that line If for example level 3 of the expansion key module Aastra M535 is activated and the Line key on level 1 receives a call the call is signalled by the red blinking LED in position 1 For more information about the Aastra M535 expansion key module please refer to chapter Using the expansion key module Aastra M535 page 16 A red LED signals an external call a green LED an internal call If your phone has one or more Line keys the configurable key at the very top is always your per sonal Line key applies only to communication systems prior to 17 5 For communication sys tems as of 7 6 you can freely choose your personal key E Answering a Call on a Line Key You are called on one or more Line keys The line key s flash rapidly You want to answer the call on one of the Line keys Press the Line key with the call you want to answer If you pick up the receiv
75. nd kr If more Foxkeys are available Press the gt gt Foxkey Retrieving detailed information Press the right navigation key Function activated The activated function or selected setting is indicated by a check mark Deleting the display text Press the End Foxkey The display returns to the idle state the function remains activated Using the Display and Operating Elements Hx Keys E Pressing a Key A key may have various functions depending on the situation and the operating mode The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment Here are some examples kF Press the Foxkey lt long gt Keep the Foxkey held down for a moment about 2 seconds lt 2x short gt Press the key twice in quick succession ce E Using the Foxkey The Foxkey has variable functions These functions are displayed above the key Several contacts are stored under the broad Foxkey which means you need to press the Foxkey precisely under the function you want Press the Foxkey under the position where the display shows the function you kr want E Using the expansion key module Aastra M535 The configurable keys of the expansion key module Aastra M535 can be operated as the other configurable keys In addition there are the following extensions e Ifyou remove an Aastra M535 or if you modify the order of the connected expansion key modules the
76. nditional 21 to phone number 201 disconnect X Notes e Functions that are not available via the menu can be activated using pro cedures see User s Guide Procedures e You can either type in a procedure directly or store it under a key e You can only activate certain procedures if the same function cannot be obtained via the menu e The availability of certain procedures may be restricted depending on the system and software version E Procedures A list with all the procedures can be found at http www aastra com docfinder User s Guide Procedures 76 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Operator Console This section explains the options provided by your Aastra 5380 5380ip with Aastra M535 when it is registered on the system as an Operator Console Information on Operator Console 6 ccc cece cece ene n ences 78 Setting the operator console cece cece cece tenet e tence nents 81 Using an Operator Console 6c c cece cence cence cnet eneenenees 83 77 Operator Console inns Information on Operator Console The Operator Console is your company s phone nerve centre Incoming exchange calls are routed to this phone via several physical lines Thus several calls can arrive simultaneously The calls are placed on the Line keys and usually processed in the sequence in which they arrived Once your system administra
77. nents except when connecting other author ized networks applications and terminals to the interfaces provided specifically for that pur pose eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 A Security E System and software related functions Some systems or system versions do not support all the features The corresponding text sec tions are identified by a letter inside square brackets The Chapter System and Software Related Functions page 91 indicates which system versions support the relevant features E Disclaimer This product was manufactured in accordance with ISO 9001 quality guidelines This product and the user information belonging to it have been produced with the utmost care The product s functions have been tested and approved after comprehensive conformity tests Nonetheless errors cannot be entirely excluded The warranty is limited to the replace ment of defective hardware The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling improper use or any other faulty behaviour on the part of a product Poten tial hazards are mentioned in the relevant places in the user information Liability for loss of profit shall be excluded in any case E Document information e Document number eud 0850 e Document version 2 1 e Valid upwards 17 7 e 10 2008 Contents AS Dialling and PONIN 340546s400Koselauius ated iseeebaaein hangs sb
78. ng The system configura tion determines whether or not there is a ringing delay at the other destination Whoever goes off hook first answers the call Depending on the system configuration Call Forwarding on No Reply can also be activated when your phone is busy Menu kr Forwarding Call Forwarding on No Reply Press Foxmenu gt Foxkey Menu Scroll to Forwarding and press the Select Foxkey Scroll to Call Forwarding on No Reply and confirm Ok with the Foxkey Scroll to User and confirm Ok with the Foxkey Enter the phone number of the destination to which your calls are to be for warded and confirm Ok with the Foxkey Forwarding is activated Notes e You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for e You can also forward calls to your Voice Mail see Chapter Forward to Voice Mail page 38 or to a Pager e You can deactivate forwarding using Menu gt Activated features gt Deactivate Foxkey e You can also activate forwarding by remote control see Chapter Setting functions by remote control page 50 37 Supplementary features M E Forward to Voice Mail You cannot momentarily be reached on your phone If you forward to your Voice Mail a user can leave you a voice message You can use the global greeting or your own greeting see Chapter Configuring Voice Mail page 69 For more information on Voice Mail refer to th
79. ng up the DTMF mode is automatically deactivated again 44 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Di 9 Supplementary features E Making a call on a third party phone You want to make a call on a third party phone using your personal settings for example on a colleague s phone or in a meeting room You can activate a third party phone to make an internal or external call using your personal settings even if the phone is locked for external calls You can activate the phone for a business or private call Once you have activated the phone using a procedure and your PIN dialling by your private phone book is available The called party s display shows your personal phone number and not the number of the phone from which you are making your call Any call charges incurred will be charged to you 1 Enter 36 2 Enter your internal phone number 3 Enter your PIN 4 Enter the internal or external phone number with the exchange access digit Pick up the handset The phone number displayed is dialled i Note When you hang up dialling by name and your private phone book remain available for a whole minute so you can make another call Or 1 Enter 46 for a private call 2 Enter your internal phone number 3 Enter your PIN 4 Enter the external call number directly without the exchange access digit 5 Pick up the handset The phone is now enabled the external user is calle
80. o the GNU licence provisions GPL GNU General Public License and LGPL GNU Library Lesser General Public License The licence texts for the GPL and LGPL and for the source code of the software sections listed below are available at http www aastra com docfinder Public GNU source document type The licence texts for the GPL and LGPL are also stored on the terminal itself and can be viewed using the integrated web interface URL lt IP address of your system terminal gt Please read through the text carefully to find out all you need to know about your rights with regard to the licences concerned This product contains the following software subject to GPL provisions e Linux kernel available at http www kernel org e Busybox available at http www busybox net This product contains the following software subject to the LGPL provisions e ucLibc available at http www ucLibc org System and Software Related Functions You want to activate a feature described in these Instructions but the system will not let you Some systems or system versions do not support all the features The corresponding text sec tions are identified by a letter inside square brackets a The list below indicates which system versions support the relevant features Contact your system administrator for more information 91 Installation and First Time 92 Operation These sections explain the setup options available with your phone
81. o4004ceereeeieseeseosseeeeen 66 Answer the pager cccc cece eee eeneeee 46 Answering a Call ccc cece eee e eee eeee 10 Answering a Call on a Line Key 53 Answering a Call on a Line Key Operator Console cece cece eee eee eee 83 Answering a Call on Your Personal Key Operator Console ccc cece ee eee ees 83 Answering a General Bell 008 47 Answering Call Waiting c eee eeee 29 Answering Calls to a Two Company System Operating Console 006 87 Attention tone volume cce eee eeee 58 AUCIO crcucatercewoos naninira etacetacecosatacs 57 Automatic Hands Free Mode 66 59 B Backlight intensity ccc cece eee ees 56 Bluetooth Conference Units 4 61 Bluetooth Headset ccc cece eee eens 61 Bluetooth operation cc cece ees 60 BOKONO Sct ESEESE EIAS 32 C Call duratiOM cccncccceccossceeastceueuanedsene 10 Call Forwarding on No Reply 68 37 Call Forwarding Unconditional 36 38 39 CAKO uucdogonteoeine ease vi einet ee ERRIAN IST 3 Call list i22oc beoS euedeeneaeneseseesonseeaess 24 25 Cal waiting a caenvacdves sus diaiede vesaxteenea 66 Call waiting on an internal user 28 Calling a Team Partner c cece eee 51 Changing the PIN cece cece e eee eeee 63 CiAlGES vi0ieccsoadebben shen nd aancateds
82. or LEDs either flash or remain steadily lit Lr Left LED flashes i iv Phone is ringing Right LED flashes I 0 New Voice Mail message or callback received 20 eud 0850 2 1 17 7 10 2008 Supplementary features The following sections explain the supplementary features provided by your phone for more efficient eud 0850 2 1 17 7 10 2008 use Making and answering Calls 0 0 ccc cece cece cece cee teen nenenenenes 22 Using functions while ina CON xi aotccaansancenereienesnceeaeteauee tic 32 Organising absences from the desk ccccecececececenenenenes 35 Functions for special SituAtiONns ccc cece cece cence een eneenenes 41 Setting functions by remote control ccc cece ccc e cece ence eeeee 50 Organisation Within the Team 0 cece cence nen eee nen enennenes 51 LINC ROS nar annc E PEPEE ES E PEE 53 21 Supplementary feat Ure lin Making and answering calls This section explains some convenient features provided by your phone for making a call E Dialling by Name You want to make a call by entering a name Requirement The name and the corresponding call number are stored in one of the system s phone book or in an external phone directory connected to the system For dialling by name enter the corresponding letters until the user you want or a list is dis played The surname and first name have to be separated by a space for example no s for Noble Stephen Ask
83. ou want to leave your desk Calls for you are to be forwarded to a different destination e g phone Voice Mail pager With Call Forwarding you can forward incoming calls directly to a different destination Menu Press Foxmenu gt Foxkey Menu Forwarding m i Scroll to Forwarding and press the Select Foxkey Call Forwarding gt i Scroll to Call Forwarding and confirm Ok with the Foxkey User Scroll to User and confirm Ok with the Foxkey Enter the user s phone number and confirm with the Ok Foxkey Forwarding is activated Notes e You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for e If a call is to be forwarded only when you are already in a call select Call for warding busy e You can also forward to your Voice Mail see Chapter Forward to Voice Mail page 38 to a Message see Chapter Forwarding to a message page 39 or to a Pager e You can deactivate forwarding using Menu gt Activated features gt Deactivate Foxkey e You can also activate forwarding by remote control see Chapter Setting functions by remote control page 50 36 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 D9 Supplementary features E Forwarding a Call on No Reply CFNR You want calls that you receive on your phone to be forwarded to another destination Both your own phone and the other destination will then start ringi
84. pending on the Team key s configuration you are immediately connected with your team partner s caller as soon as you pick up the handset E Starting an Announcement to a Team Partner You want to tell a team partner something without waiting for a reply With the Team key you can initiate an announcement to a team partner Requirement It is essential that the team partner has not barred his phone against announce ment for configuration see the Chapter Do not disturb Call waiting Intrusion Announcement Forward page 66 Initiating an announcement to a team partner using a handset i Pick up the handset You hear the dialling tone lt 2x short gt Press the Team key for the team partner twice in quick succession i You hear the acknowledgement tone The display reads Announcement You can now talk lt 2x short gt Initiating an announcement to a team partner using hands free mode Press the Team key for the team partner twice in quick succession You hear the acknowledgement tone The display reads Announcement You can now talk Note Depending on the Team key s configuration you are immediately connected with your team partner s caller as soon as you pick up the handset 52 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Supplementary features Line Keys This section explains the different options provided by your phone if your system administrator has assigned you one or
85. r s Guide Procedures Note You can lock either just the configuration Configuration locked or the entire phone Phone locked With Phone locked your private data cannot be viewed and external calls can only be made from your phone in accordance with the system settings E Unlocking Your Phone You want to unlock your phone You can use the PIN to unlock your phone If you have forgotten your PIN your system adminis trator can reset it to the factory setting Menu kr Activated features 40 Press Foxmenu gt Foxkey Menu Scroll to Activated features and press the Select Foxkey Select the barring you want and press Foxmenu gt Foxkey Deactivate You are prompted to enter your PIN Enter the PIN and confirm with the Ok Foxkey Scroll to Free and confirm Ok with the Foxkey The phone is unlocked To unlock all your terminals execute the function code 33 lt PIN gt see User s Guide Procedures eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 rs SU pplementary features Functions for special situations This section explains the different options provided by your phone to deal with special situations E Deflect a call during the ringing phase You do not want to answer a call yourself but deflect it to another user With the function Deflect you can deflect calls to an internal or external user or to the Voice Mail during the ringing phase Your phone is ring
86. r the ringing tone e to choose between answering directly using automatic hands free operation picking up the handset and pressing the Team key The following audio settings are possible Ringing Melody Speed Answer Notes A team key can only be allocated to a configurable key To find out how to use a Team key refer to the Chapter Using the Team Key page 51 lt long gt ie Team key lt Phone number name gt s lt Audio settings gt Answer Press the configurable key and hold it down for a moment gt Display shows choice of key types Scroll to Team key and press the Select Foxkey Entering or editing phone number If the user is stored in the system the name is automatically entered Confirm with the Ok Foxkey The display shows the properties with which you can configure the team key Set the Audio settings Scroll to the required audio settings and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored Setting possibilities for ringing e Off for no ringing tone On for instant ringing tone and ringing tone Del 70s Del 20s and Del 30s and confirm Ok with the Foxkey e You can listen to each setting using the Jest Foxkey Setting the answering mode Scroll to Answer and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored Setting possibilities for answering Key to
87. rm with Foxmenu gt Foxkey Ok The announcement last recorded is automatically activated Notes To find out how to configure call forwarding to your Voice Mail refer to the Chapter Forward to Voice Mail page 38 e More information on Voice Mail can be found in the Operating Instructions for the Voice Mail Systems Ascotel IntelliGate 69 Personalizing Your Phone Mmmm Configuring Keys This section explains how to assign phone numbers and functions to a Foxkey or configurable key E Available keys You can store phone numbers or functions under two different keys a configurable key accessible at all times directly on the Foxkey itself retrievable only in the idle state To be able to use a configurable key you need to make sure an Aastra M530 or Aastra M535 expansion key module is connected Contact your system administrator for more information You can assign each key with a specific type so you can trigger a particular action by simply pressing that key Choice available Number key To store the phone number Function key Activate deactivate function Team key Organisation within the team Line key Setting up a key phone Line keys must be set up by your system administrator Note For more information about the Aastra M535 the expansion key module see chapter Using the expan sion key module Aastra M535 page 16 and Expansion key module Aastra M530M535 optional page 100 70 eud 0850 2
88. rt the stand rest in different positions into the back of the phone until it snaps into place e Insert the stand rest as indicated on the installation diagram until it snaps into place e Connecting the handset Plug the connector on the shorter straight extremity of the hand set cord into the socket on the handset Plug the connector at the loose extremity of the cord into the handset socket on the underside of the phone To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest e Connect the phone as indicated in chapter Connecting Aastra 5380 page 97 and Con necting Aastra 5380ip page 98 DS G N eS 95 Installation and First Time Operation HT E Wall mounting You can also mount the phone on the wall To do so screw the stand rest onto the wall as a bracket and hook the phone onto the stand rest Notes As there is only a limited amount of space between the sockets on the back of the phone and the wall on which it is mounted you need to use a ribbon cable with a short connector for the cord Ask your dealer for a list of suppliers for a suitable ribbon cable only Aastra 5380ip e You can only connect one Aastra M530 resp one Aastra M535 option if the phone is wall mounted 96 Fit the screws for securing the stand rest and mount the stand rest Figure A Connect the handset and phone cord to the phone Figure B For the corr
89. rtner Notes e If your enquiry call party hangs up and you also go on hook by mistake you will hear a continuous ringing signal for 10 seconds to draw your attention to the person still on hold If you press the Call key during the continuous ring ing you will be reconnected with your first call partner If the other user does not answer you can cancel the enquiry with Foxmenu gt Foxkey End call and take back the first call E Brokering between an Enquiry Call Party and Your Call Partner You are talking with an enquiry call party and have your original call partner on hold You want to be able to switch back and forth between the two In an enquiry call you can use the brokering function to switch back and forth between an enquiry call party and the party on hold Brokering is possible with both internal and external users You can also broker between conference parties as a group and an enquiry call party Brokering Brokering kp Press Foxmenu gt Foxkey Brokering Your call partner changes The other call party is put on hold End call To terminate the current connection kF Press Foxmenu gt Foxkey End call Call party disconnected Connected with the call party on hold 32 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 D797 Supplementary features E Making a Conference Call You are in a call and have a call party on hold at the same time You want to include the party on hold in th
90. se in connection with the use of the terminal e When handing over your terminal to others make sure you enclose the relevant user infor mation E New e Changing Terminal Names Please note that with implementing the 7 7 system the Office 80 Office 80IP is renamed in Aastra 5380 Aastra 5380ip e Changing Terminal Names Please note that with implementing the I7 7 system the Office KBM and Office DKBM are renamed in Aastra M530 Aastra M535 e Your system administrator can set up several terminals for you that hold all the same phone number If you are busy on one of these terminals you are busy for all further incoming calls But you are able to make further outgoing calls on the other terminals E Intended Purpose This phone is part of the Ascotel IntelliGate communication system and is intended to be operated on that system Ascotel IntelliGate is an open modular and comprehensive communication system that com prises the IP PBX referred to in the end user information as the system a vast number of expansion cards and modules and a complete series of system terminals including IP system terminals The system and all its component parts were designed to cover in full all the telecom munication requirements of companies and organisations with a single user friendly solution The individual components of the overall system are fully compatible and must not be used for other purposes or replaced by third party compo
91. sing this call list The call list of unanswered calls contains a maximum of 10 entries Show Calling a user back kF Press Foxmenu gt Foxkey Show gt The display shows a list of the last unanswered calls A Scroll through the list until the user you want is displayed Pick up the handset i The phone number displayed is dialled Once the call has been successfully connected the entry is deleted from the call list End Clearing the Missed calls display kp Press Foxmenu gt Foxkey End Deletes the display The entry remains stored in the list of the last unan swered calls is displayed Note The call list of the unanswered calls can also be accessed via the menu Menu gt Call lists gt Unanswered 24 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 D9 Supplementary features E Dialling from the Call List of Answered Calls You want to call back someone whose call you answered Your phone automatically stored the person s phone number on the list of answered calls You can now call the person back using this call list The list of answered calls contains a maximum of 10 entries Menu Gr Press Foxmenu gt Foxkey Menu Call lists E7 Scroll to Call lists and press the Select Foxkey A d call paii n Scroll to the Answered calls call list and press the Ok Foxkey e u y gt The display shows the list of the last calls Scroll through the list until the user you want is display
92. st Time Operation ccccccccccccccccscccccccscescscesees 92 EGUIDMENUPIOVIGE 14 44 04 se e careeras oedew bu oswene yeewseg eeu RARA ENE RATERS 93 ODUIONS ncsuve neces cae EE cannes aes E cates ce bore ee eee E ETE E EE E AES 94 Setting up and mounting the Phone ccc ccc cece eee eee e een e ee eeenneeee 95 CONNECIING Aa Ma 5380 2 s2ncoveeencd ee seeeee es eessdesteenies enbiees EErEE rR E 97 Connecting Aastra 5380P veers rrrcsri wn cee ri reri encar ee eed ons waa a ewes dake lene eens 98 Expansion key module Aastra M530M535 optional cece eee cece e tee e ee eeee 100 Labelling the Aastra M530 expansion key MOdUIE cece cc eect cece eee ee eeenes 102 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Dialling and Phoning The following sections explain how to make phone calls simply and the functions your phone offers you whenever you receive a call PUSWEHNG CONS sirertrs ror teres nencneauassteoecrens ergs aes ees tae das 10 E ELE EEE EE TNE POE S EE enee as 11 Dialling and Phoning memme Answering Calls This section explains the procedure for answering a call E Answering a Call Your phone is ringing and the indicator LED is flashing To answer the call proceed as follows E Ending a Call r z2 A Pick up the handset Note If the caller s phone number is received it is shown on the display If the phone number is stored in the private phone book or in
93. swer a call on another Line key or make a call You can switch lines by pressing a key The active call is automatically parked locally Parking the call and switching lines i Press the Line key you want The active call is parked The call on the selected line is activated To retrieve a parked call Press the relevant line key You are now back through to the parked call partner Note You cannot take a call on a line between two other call parties by pressing the corresponding Line key 54 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Personalizing Your Phone These sections explain how to adapt the phone s basic settings to suit your personal requirements ISDA AEAEE E E E EE ees ecabre E E 56 Setting the Ringing Properties AUCIO 0ccccececeneecenence 57 Hands free and headset settings ccc cece cece ceceeeeencnenes 59 General SENGS saitte rr arenar EE EAEE 62 PIOLCCHON oo 200 tnsensonacsnasonsareerecsnassusbsadiiaka ea 66 Phone Book Management cece ence cence cence eneenensenenes 67 Configuring Voice Mil ccc ccc cece cece cece nen e tence te eeeenes 69 CONOUG KYS rers ts decane E AEDA EIEEE eer saseares 70 Conliguring LINC KEYS ci nianec Sewkbewbuswntatecdsdnctiadaxbexncnens 74 Formulating FUNCUON Siiin1nenes0teaasdoseeneiaeecavansenreseend brads 76 55 Personalizing Your Phone mamm Display This section explains how to set display properties
94. the system the display also shows the corresponding name Hands free operation Press the Call key or the Loudspeakerkey Notes To find out how to make phone calls with the headset refer to the Chapter Using a Headset page 13 e To find out how to make phone calls in hands free mode or in automatic hands free mode refer to the Chapter Using Your Phone in Hands Free Mode page 12 and the Chapter Automatic Hands Free Mode page 59 respectively You want to end the call After the call the call duration is indicated Call charges are also displayed after any external call which you initiated provided your provider supports this function 10 gt Put the handset on hook Ending a call in hands free mode Press the End key or the Loudspeaker key Notes e To disconnect the call simply replace the handset To find out how to make phone calls with the headset refer to the Chapter Using a Headset page 13 e To find out how to make phone calls in hands free mode or in automatic hands free mode refer to the Chapter Using Your Phone in Hands Free Mode page 12 and the Chapter Automatic Hands Free Mode page 59 respectively eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 ss Dialling and Phoning Making calls This section explains the different ways you can make a call with your phone E Dialling with the Phone Number You want to call someone and key in that person s phone n
95. tiated using a special procedure You can then enter the function commands and procedures 50 al Using remote control from a third party phone 1 Enter procedure 36 2 Enter your phone number 3 Enter your PIN 4 Enter the procedure for activating deactivating the function you want Pick up the handset You hear the acknowledgement tone Put the handset on hook The function is now activated deactivated Note The factory setting 0000 is not accepted First change the PIN as described in chapter Changing the PIN page 63 or use procedure 47 see User s Guide Procedures If you have forgotten your PIN your system administra tor can reset it to the factory setting eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 9 SU plementary features Organisation Within the Team This section explains the different options provided by your phone to communicate in a team To be able to set up a Team key you need to make sure an Aastra M530 or Aastra M535 expansion key module is connected Contact your system administrator for more information E Using the Team Key You and your team partners want to be reachable at all times as a team and be able to commu nicate with one another as quickly as possible By pressing a single key you can call a team partner or answer a call for anyone in the team When a team partner makes a call the corresponding Team key li
96. tor has configured the first line key on your Aastra M535 your phone acts as an operator console You can then configure further line keys at any time Use your Aastra 5380 5380ip as normal phone and the Aastra M535 as operator console with its specific fea tures E Aastra M535 The Aastra M535 contains all information of your operator console A line key is stored on level 1 but all 3 levels are used as information display Use the shift key to scroll through the levels to display all call information Keys that are not used as operator line keys can be configured on all 3 levels in the usual way E Operator line keys External and internal calls are stored dynamically on the Line keys see chapter Queue page 79 Line keys have the following functions e To pick up external and internal calls and put them through e To make external calls e To switch exchange lines 78 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Operator Console E Personal Key Once your system administrator has configured your phone as operator console your Personal Key is also configured The Personal key allows the Operator Console to act as an ordinary user In other words you can use this key to make personal calls Incoming calls to your personal phone number are routed to the Personal key The position of this key can freely be chosen by your system administrator Calls to the Personal key always have the highest priority
97. u k Settings DY Protection oy lt Protection setting gt oy lt Setting value gt ay Press the Menu Foxkey Scroll to Settings and press the Select Foxkey Scroll to Protection and press the Select Foxkey Scroll to the required protection settings and press the Modify Foxkey Select the required setting and confirm with the Ok Foxkey The setting is stored Note You can deactivate an activated protection using Foxmenu gt Menu gt Activated features gt Foxkey Deactivate eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 i Personalizing Your Phone Phone Book Management This section explains how to create a new entry in the phone book and how to edit or delete an entry E Creating a New Phone Book Entry You want to store your own phone numbers You can store your own phone numbers in the pri vate phone book You may store several phone number entries business private mobile to one contact Define one of these numbers as default phone number to be used when you do not pick a specific entry For the system PBX OIP Microsoft Outlook TwixTel to identify an external number it is recom mended to store the number in canonical format Country Code Region Code Phone Number Press the key to insert You can store the phone number in one of the following formats e 0 004132655xxxx e 004132655xxxx e 9 004132655xxxx e 41 32 655xxxx on Press the phone book key
98. umber With call preparation you can enter a phone number without it being dialled automatically so you have time to check the number and if necessary correct it The number is not dialled until you go off hook for example by picking up the handset For the system PBX OIP Microsoft Outlook TwixTel to identify an external number it is recom mended to enter the number in canonical format Country Code Region Code Phone Number Press the key to insert You can enter the phone number in one of the following formats e 0 004132655xxxx e 004132655xxxx e 9 004132655xxxx e 41 32 655xxxx Enter a phone number in call preparation J Press the key to enter You can use the Correction key to delete any incorrect character Pick up the handset Or Press the Call key or the Foxmenu gt Foxkey Call The enquiry call party is called E Dialling with Redial You want to call a person you have already called In the last number redial list your phone automatically stores the phone numbers of the per sons you have already called complete with their names where available You can now call the person in question using this last number redial list The last number redial list has a maximum of 10 entries Press the Redial key H Redial list is displayed Press the Redial key several times or press the down navigation key to scroll t _ through all the phone numbers you last dialled a Pick up the handset al
99. ve liquids and steam Do not expose your device to electromagnetic fields electric motors household appli ances The speech quality could be affected To prevent interference avoid placing your handset in the immediate vicinity of computers radios TV sets VCRs and other telephone sets Disposal Be sure to dispose of your device and its packaging in an environmentally compatible way alternatively send it back to your supplier or servicing agent Accessories Use original accessories or specifically approved accessories only The use of other accessories may decrease performance or pose a risk to your health or safety Security STS E User information Your terminal has been supplied with a Quick User s Guide safety information and where appli cable with other terminal specific information You will find this and other documents for your device at http www aastra com docfinder More information on your terminal can be found in the documentation or your dealer s homepage It is your responsibility to inform yourself about the scope of functions operation and proper use of your equipment e Check whether you have all the user information available on your terminal whether it con forms to your terminal s version and whether it is up to date e Read through the user information carefully before putting your terminal into operation Store the user information within easy reach and refer to it whenever uncertainties ari
100. want Pick up the handset You hear the acknowledgement tone Put the handset on hook The function is now activated deactivated Note The factory setting 0000 is not accepted First change the PIN as described in chapter Changing the PIN page 63 or use procedure 47 see User s Guide Procedures If you have forgotten your PIN your system adminis trator can reset it to the factory setting eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Further information The following sections contain more useful information about your phone TOVOR NOOU osoncaranc unter EEEE EERIE 90 Declaration Open Source Software Aastra 5380ip cece eens 91 System and Software Related Functions cceceeeeeeeeeneneas 91 89 Further information mam Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems E Malfunctions Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone see chapter Installation and First Time Operation page 92 Handset off hook no dialling tone no display Make sure the phone cord is correctly plugged in to both the phone and the LAN socket see chapter Installation and First Time Operation page 92 Display reads Not configured handset off hook no dial tone Your phone has not been assigned a
101. your PIN 3 Enter the external call number directly without the exchange access digit The phone is now enabled The external user is called f Pick up the handset Note The factory setting 0000 is not accepted First change the PIN as described in chapter Changing the PIN page 63 or use procedure 47 see User s Guide Procedures If you have forgotten your PIN your system administra tor can reset it to the factory setting 31 Supplementary features M Using functions while in a call This section explains the different options provided by your phone while you are in a call E Enquiry Call During a Call You want to call someone else briefly without losing your current call partner Then you want to resume your conversation with your original call partner With the Enquiry call function you can call someone else in the middle of a call and put your original call partner on hold You can make enquiry calls to both internal and external users Enquiry call You are making taking a call kp Press Foxmenu gt Foxkey Enquiry Enter the phone number of the enquiry call party Enquiry call party is called 1st call partner is on hold ry Note You can also search in the phone book last number redial list or call list for the phone number of the person you are looking for End call To end the enquiry call kF Press End key or Foxmenu gt Foxkey End call You are now back through to your first call pa
102. your system administrator whether you should start with the surname or the first name Note The response time may vary greatly depending on the size and the number of phone books connected Enter the first few letters of the name you want until the user or a list appears Select the phone number you want a Pick up the handset f gt The phone number displayed is dialled 22 eud 0850 2 1 17 7 10 2008 eud 0850 2 1 17 7 10 2008 Di Supplementary features E Dialling from the phone book You want to search directly in one of the connected phone books The surname and first name have to be separated by a space for example no s for Noble Stephen Ask your system administrator whether you should start with the surname or the first name To find out to create a new contact in your private phone book refer to the Chapter Creating a New Phone Book Entry page 67 on Press the phone book key Search entry Scroll to Search entry and press the Select Foxkey i If required enter the first few letters of the name you are looking for first name D and surname separated by a space until the user or a list is displayed Scroll through the list until the user you want is displayed Select the phone number you want Pick up the handset The phone number displayed is dialled Notes i e The search function is not affected by upper lower case and special charac ters If the phone is unable to find a matc

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