Dell Wyse C class ThinOS
Contents
1. 2011 Created using FrameMaker and Acrobat2. Fie pame rommaa nri gt PITT Fie of yee fl Fes gt Carecel Open as read oriy 8 Navigate to the C Class ThinOS Conversion Image folder on your hard drive this is the location you selected in Step 1 Copy the C Class ThinOS Conversion Image Folder to Your Local Hard Drive click on the commandsXml xml file to select it you may need to select the A Files option from the Files of Type box to display the commandsXml xml file for selection and then click Open J Caution Do not use the commandsXml xml file directly from the Conversion Software Assembly CD ROM 9 In the browse dialog box click Next to open the Prepare the USB Drive dialog box Figure8 Prepare USB drive Select your USB key from the lut below Then didk Net to start the process of formatting and configuring your USB key cio soo Alter successfuby configuring the USE hay remove from the server and connect R to the Wyse thin ent Refer to the Wyse USB Frmerare Toot manual for further thin Overal Progress Loses ome o cem 10 Select the USB key onto which you want the configurations you can use Refresh as needed to recognize an inserted USB key and then click Next The progress bars show the overall formatting and configuration progress and task progress 11 After configuration click Finish to close the wizard and then remove the configured USB key for use you will use the configured USB key on your targ
3. Firmware Tool 2 Enter CAUSBFT111 in the Unzip to folder box and then click Unzip to extract all files from the Wyse USB Firmware Tool v1 11 GA exe file into the C USBFT111 directory The default directory for the extracted files is Wyse USB Firmware Tool J Caution It is not recommended to use your desktop for the destination directory as there are several files that will be extracted from the exe file 3 Create a shortcut on the desktop for the Wyse USB Firmware Tool exe file Step 3 Use Wyse USB Firmware Tool to Configure a Single USB Key to Install Firmware 1 Double click the shortcut to run the tool and open the Wyse USB Firmware Tool wizard the welcome page provides the product version and description and a link to view the Wyse end user license agreement Figure 3 Wyse USB Firmware Tool wizard xi Welcome to the Wyse USB Frmesore Tool Product Versione 1 11 03 This tool helps you bo Update firmware of the Wyse thin dient or to Copy firmare from the Wyse thin chert and save amp on a USE hey Using the Wyse have read and agreed to the Wyse End User Licence Agreement Pinsen cic the link below to read the agreement Baad Wier ecd user icange agreement uut ces Converting Wyse C Class to ThinOS 2 Click Next to open the Select an Option dialog box Figure 4 Configuration options Connect a USB hey to the server where you are working from and continue Select th
4. the thin client reboots you can verify that your general client information is correct 1 After your thin client reboots the System Information dialog box appears on the desktop 2 On the General tab of the System Information dialog box verify the following System Version is 7 0 0 30 3 Click OK to close the System Information dialog box The thin client is ready for operation and setup by an administrator Y Tip For more information see Administrators Guide Wyse ThinOS Administrator and other documentation for your thin client model are available at http www wyse com manuals Chapter 2 Step 6 Attach a Wyse Conversion Label on Each Converted Thin Client The conversion kit is supplied with Wyse Conversion Labels that must be attached to each thin client as shown in Figure 9 Be sure you have purchased the amount of labels you need bd Caution Failure to install the labels may cause delays in service and support The serial number must be given to a Customer Support Technician to validate entitlement to support and service from Wyse Failure to do so will result in the original operating system being loaded on the device and is in breach of your license agreement Figure 9 Placement of Wyse label Step 7 Obtain a Firmware Update After converting your thin clients you must use your 7 Year ThinOS Maintenance you should have received an email from Wyse or your reseller with full instructions to obta
5. well as end user end use and country destination restrictions issued by U S and other governments For additional information on exporting the Software see http www microsoft com exporting Ordering Information For availability pricing and ordering information in the United States and Canada call 1 800 GET WYSE 1 800 438 9973 or visit us at http www wyse com In all other countries contact your sales representative Contents Introduction 1 Kit Contents 1 Wyse Technical Support 2 Related Documentation and Services 2 Wyse Online Community 2 Converting Wyse C Class to ThinOS 3 Requirements 3 Procedures 4 Troubleshooting 9 USB Keys Troubleshooting Boot Issues 9 SanDisk Cruiser Flash Drives Troubleshooting Partition Issues 9 Contents This page intentionally blank Kit Contents Introduction This guide provides the instructions you need to install and use Wyse USB Firmware Tool M to convert the following Wyse C class thin clients to ThinOS e C30LE C5OLE C90LE e C90LEW The conversion kit includes 1 Year ThinOS Maintenance you will receive an email from Wyse or your reseller with full instructions Conversion Software Assembly CD ROM e Wyse Conversion Labels you must attach a Wyse label to each converted thin client Figure 1 Kit contents CD ROM The Conversion Software Assembly CD ROM contains APDEF ofthis Reference Guide e Wyse USB Firmware Tool Release 1 11 CClass Thi
6. Installation Guide Wyse C Class Conversion to ThinOS Wyse USB Firmware Tool Release 1 11 Issue 032911 PN 883887 14L Rev C Copyright Notices 2011 Wyse Technology Inc All rights reserved This manual and the software and firmware described in it are copyrighted You may not reproduce transmit transcribe store in a retrieval system or translate into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise any part of this publication without express written permission End User License Agreement License A copy of the Wyse Technology End User License Agreement is included in the software and provided for your reference only The License at http www wyse com license as of the purchase date is the controlling licensing agreement By copying using or installing the software or the product you agree to be bound by those terms Trademarks The Wyse logo and Wyse are trademarks of Wyse Technology Inc Other product names mentioned herein are for identification purposes only and may be trademarks and or registered trademarks of their respective companies Specifications subject to change without notice Restricted Rights Legend You acknowledge that the Software is of U S origin You agree to comply with all applicable international and national laws that apply to the Software including the U S Export Administration Regulations as
7. USB Firmware Tool Kingston Data Traveler 4 GB Kingston Data Traveler 8 GB e SanDisk Cruzer micro 4 GB SanDisk Cruzer micro 8 GB SanDisk Cruzer micro 16 GB Transcendent 4GB SanDisk Cruiser Flash Drives Troubleshooting Partition Issues Problem How can properly use a SanDisk Cruiser flash drive to image supported devices using the Wyse USB Firmware Tool KB17735 Solution SanDisk flash drives come with support for U3 for details on U3 see http www u3 com When you initially use these drives you are prompted to select the use for the drive Apps and Storage or only Storage If you select the Apps and Storage option the drive will create two partitions one of which is identified as a CD and is a read only partition This partition sometimes prevents the Wyse USB Firmware Tool to properly prepare the USB key for imaging a device To resolve this problem you can do one of the following Go to http www sandisk com search in the SanDisk Knowledge Base for document 2550 and then follow the instructions in the documentation Go to http www sandisk com DriverDownload driverList asp select USB Flash Drives from the Select Product Type list click Find Driver select U3 LaunchPad Remover click Continue and then download and use the U3 Launchpad Remover according to the instructions Installation Guide Wyse C Class Conversion to ThinOS Issue 032911 Written and published by Wyse Technology Inc March
8. e action that you war to perform Corfigure a single USB kay to Copy or to Update remeare 7 Replicate an already configured USB hey containing frmwiare to ancther USB kms Lose omes oce 3 Select the Configure a single USB key to Copy or Update firmware option and then click Next to open the Select the Configuration dialog box Figure 5 Update firmware options Select the configuration xi Select the operating system 05 type C Windows XP Embedded C Windows Embedded Stendard C nux viv C widows Embedded Standard 7 8 wos Xarah C windows CE Select the operation to perform C Copy femore pa eal configure the USB koy to Copy firmare Wyse thin chent to the USB hey 2 Gian Select thes option to format ard configure the USE kay to Update Frmevore of the Wyse thin chert from the USB hey Select the contents P FP p se ome cea 4 Select the WTOS Xenith OS type option 5 Select the Update Firmware operation to perform option Note that all three contents options are selected by default OS Image BIOS and CMOS 6 Click Next to open the browse dialog box Figure 6 Browse for image file Drowse the image file to push XJ e Rep PA Di n V you select an d File it vll automatically convert to an rap kriege a a CE s om 7T Click Browse Chapter 2 Figure 7 Browse to select commandsXml xml aix 3 C Class Thr Converson lesage c
9. et devices Caution Before using any configured USB key on a target device to push firmware you must configure the target device to boot from the configured USB key as described in Step 4 Use the Configured USB Key to Install Firmware on Each Thin Client Converting Wyse C Class to ThinOS 7 Step 4 Use the Configured USB Key to Install Firmware on Each Thin Client On each thin client you want to convert use the one time boot menu to configure it to boot from the configured USB key the one time boot menu will not modify your default BIOS configurations To enter and use the one time boot menu 1 Attach the configured USB key to the thin client be sure it is shut down and disconnected from any network 2 Power on the device while pressing and holding the P key during boot When prompted for a boot option select the USB HDD option for your device usually option 3 in the list of boot options and press Enter 3 Follow the process prompts Tip When booting a target device from the configured USB key containing the contents to be pushed to a target device you will be prompted to continue with the push process to continue type y and press Enter Once the push process is complete you will be prompted to reboot to reboot press Enter and remove the USB key Caution During the Critical Operation in Progress message do not interrupt the process Step 5 Verifying Thin Client Operation After
10. igure a bootable USB key for device firmware In the following procedures you will create a configured USB key containing the firmware contents that you need and then boot from this configured USB key on appropriate product and flash size devices to push the contents of the USB key onto these target devices Requirements Windows XP Professional SP3 or Windows 2003 Server USB key size should be 4 GB or larger up to 16 GB tested see USB Keys Troubleshooting Boot Issues J Caution During the USB key configuration process the USB key will be reformatted 4 Chapter 2 Procedures Complete the following procedures as an administrator administrator privileges are required Step 1 Copy the C Class ThinOS Conversion Image Folder to Your Local Hard Drive Navigate to the C Class ThinOS Conversion Image folder contained on the Conversion Software Assembly CD ROM and copy it to your local hard drive Step 2 Install Wyse USB Firmware Tool 1 11 1 Navigate to the Wyse USB Firmware Tool v1 11_GA exe contained on the Conversion Software Assembly CD ROM and double click it to execute the file and open the WinZip Self Extractor dialog box Figure 2 Extract files to your hard drive C USBFT111 VILL xd To unzip all files in this self extractor file to the uve specified folder press the LInzip button Run WinZip Unzip to folder c NUSBFT111 Browse Close i Xd About Help WinZip Self Extractor Wyse USB
11. in any available firmware update if you did not receive this email contact your reseller Y Tip If you are unfamiliar with updating firmware on your Wyse ThinOS thin client refer to Wyse Knowledge Base Solution 10566 go to the Wyse Knowledge Base at http www wyse com kb and search for 10566 AN Warning Wyse Thin Client Software Maintenance is required to be eligible to receive new versions of thin client software and subsequent releases of corresponding documentation and tools Wyse announces new versions of software through the WyseView newsletter To receive notification of available software updates customers must subscribe to the free WyseView newsletter at http www wyse com wyseview Use of the Software on more than one device requires that you first purchase from Wyse additional copies of or licenses to the Software Contact your local Wyse distributor or Wyse Inside Sales at 1 800 800 9973 option 1 or 1 408 473 1200 option 1 Converting Wyse C Class to ThinOS 9 Troubleshooting This section contains general troubleshooting information USB Keys Troubleshooting Boot Issues Due to different manufacturing processes on USB keys and the variety of them not all brands have been tested with the Wyse USB Firmware Tool If you experience problems booting from a configured USB key it is recommended that you try a different brand of USB key The following list of USB keys have been successfully tested with the Wyse
12. nOS Conversion Image folder containing the following files bios img cmos img commandsXml xml par1 img 2 Chapter 1 Wyse Technical Support To access Wyse technical resources visit http www wyse com support If you still have questions you can submit your questions using the Wyse Self Service Center on the Wyse com home page go to Support gt Knowledge Base gt Home tab or call Customer Support at 1 800 800 WYSE toll free in U S and Canada Hours of operation are from 6 00 A M to 5 00 P M Pacific Time Monday through Friday To access international support visit http www wyse com global Related Documentation and Services Fact Sheets containing the features of hardware products are available on the Wyse Web site Go to http www wyse com products hardware click the link for your hardware product and then click the link for the Fact Sheet Administrator and other documentation for your thin client model are available at http www wyse com manuals Wyse Online Community Wyse maintains an online community where users of our products can seek and exchange information on user forums Visit the Wyse Online Community forums at http community wyse com forum Converting Wyse C Class to ThinOS This chapter includes the requirements and procedures you need to install and use Wyse USB Firmware Tool to update your thin client to ThinOS firmware Tip The purpose of the Wyse USB Firmware Tool is to conf
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