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Zebra QL 220 Plus

1. seeeem n Troubleshooting Tests netten innare Printing a Configuration Eabel terceros Communications Diagnostics ET Contacting Technical Support iiec e trennt SDecifiCdtlOllS cucine RERO OERS Printing Specifications 2 irr encore tee Gre tc ente eee educ Memory and Communications Specifications eeesesesssss 66 Label Specifications Font and Bar Code Specifications essen Communications POS iiec o ete tr Sca Pee tet Coo Se euet e br eee acd Physical Environmental and Electrical Specifications T QL Plus Series Accessories eee eterne n ird rne itia PND TIGING A o CE E N Interface Cables RS232 Cables USB Cable More Interface Cables enisi cese sc iieciteb esce snenia ladarna aiias acne yea drug P loje in o odds e Media Sup Plies CETTE ECCLE LO LO ILS SLT Appendix Se e EUR Maintenance Supplies Appendix D Product Support Appendix E Battery Disposal Product Disposal 5 teret rete econ eats lees e Using Pale elei e niente 3 QL Plus Series User Guide Proprietary Statements This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the equip ment described herein Such proprietary information may
2. Zebra OL Plus Series Mobile Printer User Guide A UMAN QLP 004 Rev A September 2011 Table of Contents Proprietary Statements nsen nesa sonnii asnos en REEN 4 Document CONVENTIONS easset eesse EENS 6 Introduction to the QL PIUS Series siisii 7 Unpacking and Inspection sssrinin ieina 7 Reporting Damage QL 220 Plus Overview QL 320 Plus Overview QL 420 Plus Overview sr Installing the Battery QL 220 Plus QL 420 Plus QL 320 Plus m Charging the Battery with the LI72 Charger eeeeeeeeee 12 Battery Safety eoi ede ete e ie eH FREE o iinet iend 18 Charger Saltety icc Eel iid nie Qe Et ERR 18 Loading the Media eene us 19 QL 420 Plus and QL 220 Pl s Priliters cese ette ence 19 E 320 PRIUS PINGS iint e os cr ene irre ee ce nce ea etre ca Allimodels 5a iei c ecce eene retra edere EEE aasar ERIS QL 420 Plus Printers Only Operator Controls sarae moii ber kieiecace tesi enda sera AEREA Keypad Control Panel 4 111 euren oett ane u auos cuc ean Diiia LCD Control Panel T Programmable LCD Settings eese 27 Verify the Printer Is Working urinaires 29 Printing a Configuration Label 29 Connecting the Printer aossen cise cedesctnnacdeuvevaces sane anaE R 29 Cable Communication IR Communications acercan ar ae eh Wireless Communications with Blueto
3. T 8 oo 4 6 8 i 8 Pin0O Male Pluc to print Part Number BL16555 1 Molded Right Angle DIN Housing to 9 Pin DB DB 9 PIN FEMALE 8 PIN DIN PC Signals Printer Signals TXD 3 1 RXD RXD 2 USB Cable Part Number AT17010 1 USB A to USB Mini B Cable IL 8 Pin Male Plug to printer USB A USB MINI B Cireutt 4 5 Circuit 1 Circuit Za 4 4 Circuit 2 Circuit 2 3 3 Circuit 3 Circuit 1 A Circuit 4 Circuit 5 USBA USB MINI B 75 QL Plus Series User Guide More Interface Cables Contact the Factory or your Zebra Sales Representative for more information on interface cables to most major manufacturer s data terminals You may also vist the Zebra Web site at www zebra com accessories fora listing of interface cables for all series of Zebra mobile printers 76 QL Plus Series User Guide Appendix B Media Supplies To insure maximum printer life and consistent print qual ity and performance for your individual application it is rec ommended that only media produced by Zebra be used Advantages include Consistent quality and reliability of media products Large range of stocked and standard formats In house custom format design service Large production capacity which services the needs of many large and small media consumers including major retail
4. continued or Q Indicates Bluetooth communications status A bulb icon appears on earlier printers the Bluetooth icon Q will appear on the most recent OL Plus series displays This icon will either be on to indicate a Bluetooth connection or off These icons appear only on printers with the Bluetooth wireless option installed Y Indicates that the printer is connected to a radio network via 802 11b g protocols It remains on with a valid connec tion If the icon is off there is no connection to a radio network LI A flashing icon indicates low battery status You should suspend printing operations and recharge or re place the Battery Pack as soon as is convenient a A flashing icon indicates that the media cover is open or not properly latched a Indicates normal printing activity HX Indicates that data transmission is occurring A flashing icon indicates that the printer does not detect any media This could indicate an out of media condition or improperly loaded media gt A flashing icon in conjunction with a steadily lit Bluetooth icon X or Q or the 802 11b g icon F indi cates wireless data transmission It also indicates cable communications when the printer is connected via the se rial RS232 port Programmable LCD Settings In addition to the status icons the LCD on the control pan el can display other printer settings and functions as text Applications can be written to allow the user
5. Andale Arial Book Antiqua Corsiva Gill Sans Sorts and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trade mark Office and may be registered in certain jurisdictions Century Gothic Bookman Old Style and Century Schoolbook are trademarks of The Monotype Corporation and may be registered in certain jurisdictions HGPGothicB is a trademark of the Ricoh company Ltd and may be registered in some ju risdictions Univers is a trademark of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions exclusively licensed through Linotype Library GmbH a wholly owned 4 QL Plus Series User Guide subsidiary of Heidelberger Druckmaschinen AG Futura is a trademark of Bauer Types SA registered in the United States Patent and Trade mark Office and may be registered in some jurisdictions TrueType is a trademark of Apple Computer Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions All other product names are the property of their respective owners All other brand names product names or trademarks belong to their respective holders 2011 ZIH Corp 5 QL Plus Series User Guide Document Conventions The following conventions are used throughout this docu ment to convey certain information Cautions Important and Note gt gt gt e Caution Warns you of the p
6. Y 77 5 mm i Lj d X k Msn EE 3 57in m 0 74 in 89 7 mm 90 7 mm 18 7 mm Figure 31 QL 420 Plus Overall Dimensions 73 QL Plus Series User Guide QL Plus Series Accessories o P0 0 Mcy10 Plus Plus Description Adjustable shoulder strap Carrying Strap Protective soft case Extra battery packs Desk Stand Kickstand Handi Mount articulated arm and mounting plate Model MM Q4 Vehicular Mount w external fanfold media storage Model RCLI DC Mobile Chargers DC DC run charge units input ranges from 12 to 60 VDC Model RCLI AC AC run charge unit 100 to 240 VAC input Model LI72 Single Battery Charger 120 230 VAC input Model UCLI72 4 Quad Battery Charger 100 240 VAC input Battery Eliminator A C Run and Charge Refer to Appendix A for information on Data I O Cables For more accessory kit details and order numbers contact the factory or your authorized Zebra re seller 74 QL Plus Series User Guide Appendix A Interface Cables RS232 Cables Part Number BL11757 000 8 Pin DIN to 9 Pin DB PC Cable For Use With a Personal Computer This part is also available as a coiled cable under Part Number BL15063 1 Pin 9 PC Signals TXD O RXD O b o o 9o 9o 9 DB 9 Pinll Female Plug to P C Pin 1 3 ZI
7. 1 65 lbs 0 75kg 2 0 Ibs 0 9 kg media amp wireless options Operating 5 to 122 F 15 to 50 C Storage 13 to 158 F 25 to 70 C Range Temperature Operating 10 to 80 non condensing Relative Humidity Storage 10 to 90 non condensing Lithium lon 7 4 VDC nominal 4 AHr Battery Lithium lon 7 4 VDC nominal 2 AHr Intrusion Protection IP Rating 70 QL Plus Series User Guide Figure 29 QL 220 Plus Overall Dimensions 71 QL Plus Series User Guide 8 27 in 3 18 in 210 mm 80 7 mm 100 2 mm 207 4 mm 3x 48 32 1 56 in 1 18 in 30 0 mm 39 7 mm 71 1 mm Figure 30 QL 320 Plus Overall Dimensions 1 Belt Clip must be removed to use all three mounting holes on the bottom of the QL 320 Plus continued 72 QL Plus Series User Guide 8 20 in 3 0 in 208 mm 76 2 mm 6 1 in 154 9 mm 0 38 in 9 65 mm 1 26 in m 32 0 mm 119 3 mm 1 63 in 7 8 in 198 0 mm 0 79 in 41 4 mm 20 0 mm 4 98 in 126 5 mm t 3 83 in 97 3 mm i L 2 26 in 57 4 mm 4x 8 32
8. Build Date Oct 6 2004 10 24 15 DEBUG BUILD BIG ENDIAN Testing Memory Memory tested and OK Baud Rate 19200 BPS In activity Timeout 120 Secs Low battery Shut down 174 End of report Zebra QL 420 voo 03 09 24 04 Serial Number XXVTO3 03 0078 Name XXVT83 03 0078 Program Firmware QL420 PLUS Chksum EF45 Software SHSTD 3q Chksum 1041 Ver L1 R90 05 U218 B21 T21 4A03 Cable Communications 115200 BPS N 8 1 Handshake hardware DSR 1 Bridge mode off Universal Serial Bus 2 0 Full Speed Device Vendor ID No a5f Product ID No 003d Manufacturer String Zebra Product String QL 420 Wireless Communications Bluetooth version 1 3 0 date 08 19 04 baud 9600 device printer mode slave local nome authentication off discoverable off encryption off address t TCP Sep 17 2004 15 52 30 WLAN Enable ON IP Address 10 14 4 118 Netmask 255 255 255 0 Gateway 10 14 4 1 MTU 1522 TCP UDP Port 6101 Remote Server 0 0 0 0 Remote Server Port 10013 TCP ON UDP ON LPD ON DHCP ON BOOTP OFF FTP ON HTTP ON SMTP ON POP3 OFF SNMP ON TELNET ON Remote Auto Figure 26 QL Plus Configuration Label Example 63 QL Plus Series User Guide Print Head Test Identifies Printer as a QL Plus series End of First Report Unit Serial Number Application Number Report appears only on units with wireless options in stalled Units with no
9. to o Bluetooth link established No Bluetooth link p Flashing Transmitting Receiving data mE 802 11b g RF Link established na AC SERE a cos 8 Flashing Head latch not closed 8 Flashing Indicates Printing activity ERER diaii i aii EM Fishing Out of Media Blank No m Screen tion QL Plus printers may have one of two LCD types LCDs using the Bluetooth icon highlighted by a gray background in the table above will gradually replace LCDs with the light bulb icon indicating Bluetooth activity Printers with either type of display will function identically The right facing arrow icon will be activated in both LCD versions on printers with the latest firmware updates continued 58 QL Plus Series User Guide Troubleshooting Topics 1 No power Check that battery is installed properly Recharge or replace battery as necessary Always dispose of batteries properly Refer to Appendix E for more information on proper battery disposal 2 Media does not feed Be sure print head is closed and latched Check spindle holding media for any binding e f unit is equipped with label presence sensor Ensure most recently printed label is removed Also ensure label sensor is not blocked 3 Poor or faded print or O flashing Clean print head Check battery and recharge or replace as necessary Always dispose of batteries properly Refer to Appendix D for more informatio
10. wireless op tions will print an empty line and resume This unit has a 802 11b radio option installed This section details the radio s net work settings Card Detected Spectrum24 802 11b MAC Address 0 00 f8 3c Operating Mode infrastru International Mode off Preamble Length long Power Save best Encryption off Authentication open syst LEAP off Kerberos off Stored ESSID LINKX2 Associated ESSID LINKX2 A Peripherals Peripheral installed MCR 3 00 In this ex SCARD 3 02 ample the LCD Installed Expansion module 0x25 LCD display 802 11 b Compact Flash 3 option Is Power Management installed In activity Timeout 120 Si Low battery Timeout 60 Sex Remote DTR pwr off Disabl Flash Voltage 7 53 19 d RAM Low bat Warning 7 10 18 an Low bat Shut down 6 79 17 Memory Power On Cycles 160 Installed Memory e Flash 8388607 Bytes RAM 8388607 Bytes Label Width 824 dots 103 mm Height 57774 dots 7221 m Maximum Sensors Adj Label Size Pres DAC O Thr 120 Cur Label Present Media 184 823 dots Gap DAC Thr 30 Cur Bar DAC Thr 7 Cur Temperature 170 Voltage 7 53 193 Resident Fonts Sizes Chars Resident Human Readable 3 fonts e File Directory installed ZPL CFG CFG 5396000 Bytes Figure 26a QL Plus Configuration Label Example continued continued 64 QL Plus Series User Guide 5 6 7 33 0 6 0
11. 2 5 Hrs Battery Fully Charged 2 5 Hrs 5 Hrs Note These times are for completely discharged batteries Battery packs which are only partially discharged will take less time to reach their charged state Batteries which have reached 80 of their charge capacity may be used however it is recommended that you allow the batteries to reach a full charge to maintain maximum battery life The UCLI72 4 Quad Charger has a safety feature which stops charging a battery after six hours regardless of its charge state 17 QL Plus Series User Guide Battery Safety Caution Avoid accidental short circuiting of any battery Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire Important Always refer to the Important Safety Information data sheet shipped with each printer and the Technical Bulletin shipped with each battery pack These documents detail procedures to ensure maximum reliability and safety while using this printer Important Always dispose of used batteries properly Refer to Appendix E for more battery recycling information Caution Use of any charger not approved specifically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty Charger Safety A Do not place any charger in locations where liquids or metallic objects may be dropped into the ch
12. 20 in 508 mm 16 in 406 4 mm 0 08 in to 0 16 in 12 in preferred 2 mm to 4 mm 3 mm preferred 0 0025 in to 0 0065 in 0 064 mm to 165 mm 0 0060 in 0 152 mm maximum 2 20 55 8 mm O D 2 63 in 66 8 mm O D 0 75 in 19 mm minimum dia 1 38 in 35 05 mm minimum dia for linerless media QL 420 Plus accepts linerless media on 0 75 in cores The reflective media black marks should extend past the center line of the roll Minimum mark width 0 5 in 12 7 mm perpendicular to edge of media centered within the width of the roll Mark length 0 094 in 2 4 mm parallel to edge of media Use Zebra brand direct thermal media that is outside wound Media may be reflective black mark sensing or transmissive gap sensing die cut continuous or linerless QL 420 Plus models will accept fanfold media if used with an external media supply For die cut labels use only full auto dies 67 QL Plus Series User Guide Font and Bar Code Specifications 25 bit mapped fonts 1 scalable font CG Trimvirate Bold Condensed Downloadable optional bit mapped amp scalable fonts via Label Vista software Standard Fonts Optional International character sets Chinese 16 Available Optional Fonts x 16 trad 16 x 16 simplified 24 x 24 simplified Japanese 16 x 16 24 x 24 Hebrew Arabic Codabar UCC EAN 128 Code 39 Code 93 EAN 8 JAN 8 2 and 5 digit extensions EAN 13 JAN 13 2 and 5 digit
13. Regional Headquarters Technical Support Internal Sales Dept Zebra Technologies Europe Limited T 44 0 1494 768298 Forprinters parts media Dukes Meadow F 44 0 1494 768210 and ribbon please call Millboard Road Germany Isgermany zebra com your distributor or Bourne End France Tsfrance zebra com contact us Buckinghamshire SL8 5XF UK Spain Portugal T 44 0 1494 768316 T 44 0 1628 556000 Tsspain zebra com F 44 0 1494 768244 F 44 0 1628 556001 All other areas E cseurope zebra com Tseurope zebra com In the Asia Pacific region contact Regional Headquarters Technical Support Customer Service Zebra Technologies Asia Pacific LLC T 65 6858 0722 For printers parts media Refer to About Zebra Contact Us at F 65 6885 0838 and ribbon please call your www zebra com for complete contact E China distributor or contact us information tschina zebra com T 65 6858 0722 T 65 6858 0722 All other areas F 65 6885 0836 F 65 6885 0838 tsasiapacific zebra com p China order csr zebra com All other areas csasiapacific zebra com continued 78 QL Plus Series User Guide Appendix D continued Serial and PCC Number Locations for QL Plus Series Printers Serial Number Barcode PCC Barcode QL320 PLus Serial Number Barcode QL 420 Pius 79 QL Plus Series User Guide Appendix E Battery Disposal The EPA certified RBRC Battery Recycling Seal on the Lithium lo
14. basic ways OL Plus series printers can communicate by cable via ei ther RS 232C or USB 2 0 protocols USB drivers are in cluded in the Zebra Universal Driver which can be down loaded from www zebra com drivers Linking to a host terminal via Infrared usually by means of the industry standard IrDA protocol By means of a Bluetooth short range radio frequency link By means of a wireless LAN Local Area Network per 802 11b g specifications 29 QL Plus Series User Guide Cable Communication Caution The printer should be turned off before connecting or disconnecting a communications cable All QL Plus series printers can communicate by cable the specific cable supplied with your printer will vary with the host terminal and your model printer RS 232C Communications The 8 pin circular connector on your communications cable plugs into the serial communications port on the side of the printer QL Plus model printers also have a USB port USB Communications The small connector on the USB cable plugs into the printer The connectors are keyed to assure correct alignment do not try to force the cable if it does not plug in The other end of Figure 12 Cable Communications Communications Communications Cable to Terminal Port Part numbers vary Refer to Appendix A RS 232C or USB Communications Cable to Computer Refer to Appendix A for part numbers QL Plus Series User Guide the
15. chains world wide Media products that meet or exceed industry standards For more information call Zebra Technologies Corporation at 1 866 230 9495 U S Canada and Mexico and ask to speak to a Media Sales Representative Appendix C Maintenance Supplies In addition to using quality media provided by Zebra it is recommended that the printer be cleaned as prescribed in the maintenance section The following items are available for this purpose Cleaning Pen 10 pack Reorder No AN11209 1 Cleaning Kit with Cleaning Pen and Cotton Swabs Reorder No AT702 1 77 QL Plus Series User Guide Appendix D Product Support When calling with a specific problem regarding your printer please have the following information on hand Model number type e g OL 420 Plus Unit serial number refer to figure on opposite page Product Configuration Code PCC refer to figure on fol lowing page Inthe Americas contact Regional Headquarters Technical Support Customer Service Dept Zebra Technologies Corporation T 1 847 913 2259 For printers parts media 475 Half Day Road Suite 500 F 1 847 913 2578 andribbon pleasecallyour Lincolnshire Illinois 60069 U S A Hardware distributor or contact us T 1 847 634 6700 tslamerica zebra com T 1 877 275 9327 Toll free 1 800 423 0422 Software E clientcare zebra com F 1 847 913 8766 ts3america zebra com In Europe Africa the Middle East and India contact
16. charged see Charging the Battery below and Operator Controls You must charge the batteries fully before using them for the first time To ensure maximum battery capacity new bat teries should go through two or three complete charge dis charge cycles when first put into service Figure 2 Installing the Battery Belt Clip Battery Belt Clip Charger Jack Battery QL 420 Plus QL Plus Series User Guide Charging the Battery with the LI72 Charger Figure 3 LI72 Single Charger LI72 Charger Battery Pack Charger Jack Figure 4 LI72 Single Charger Types KG L172 zobra Charger UUUUUUUUUUU LI72 3 Wire Charger LI72 3 Wire Charger p n AT17696 x Enhanced i p n AT18737 x 12 QL Plus Series User Guide The LI72 is a wall mounted fast charger with universal 110 to 230 50 60 Hz VAC input Multiple A C plug configurations comply with most international standards This charger is in tended for use with Lithium lon Li ion batteries QL series printers only utilize Li ion batteries Two three wire versions of the LI72 are offered as illustrated in Figure 4 The enhanced 3 Wire version AT18737 x offers improved charging features and will replace the LI72 3 Wire charger AT17696 x Both of the LI72 models will charge a battery pack as fast as its charge level will allow and then switch over to a ma
17. extensions Linear Bar Codes EARS Composite Available EAN 13 Composite Interleaved 2 of 5 MSI Plessey FIM POSTNET UPC A 2 and 5 digit extensions UPCA Composite UPC E 2 and 5 digit extensions UPCE Composite MaxiCode PDF 417 Datamatrix using ZPL emulation QR Code 2 D Bar Codes Available RSS 14 Truncated RSS 14 Stacked RSS 14 Stacked Omnidirectional RSS Limited RSS Expanded Rotation Angles 0 90 180 and 270 Contains UFST from Agfa Monotype Corporation 68 QL Plus Series User Guide Communications Ports RS 232C Pin Signal Name Description Receive Data Transmit Data Clear To Send from host Request To Send set high when printer is ready to accept a command or data Ground No Connect Data Set Ready low to high transition turns printer on high to low transition turns printer off if enabled Data Terminal Ready set high when printer is on Set to battery voltage for S versions compatible with Symbol PIM K 2 5 4 1 3 6 7 8 Figure 27 RS 232C Communications Port 8 pin Circular DIN 69 QL Plus Series User Guide USB Signal Name Description USB Bus Power bi directional I O signals bi directional 1 0 signals Identifies A B connector Ground Figure 28 USB Communications Port Physical Environmental and Electrical Specifications Parameter QL 220 Plus QL 320 Plus QL 420 Plus Weight w battery excluding 44 Ibs 0 50 kg
18. of the possibility of such damages Because some states do not allow the exclusion of liability for consequential or incidental damages the above limitation may not apply to you Copyrights The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL II and ZebraLink programs Element Energy Equal izer Circuit E3 and AGFA fonts Software ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL Il Element Energy Equalizer Circuit and E3 Circuit are registered trademarks of ZIH Corp All rights reserved worldwide Monotype Intellifont and UFST are trademarks of Monotype Imaging Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdic tions Andy CG Palacio CG Century Schoolbook CG Triumvirate CG Times Monotype Kai Monotype Mincho and Monotype Sung are trademarks of Monotype Imaging Inc and may be registered in some jurisdictions HY Gothic Hangul is a trademark of Hanyang Systems Inc Angsana is a trademark of Unity Progress Company UPC Limited
19. printer has not es tablished a link to either a Local Area Network or a com patible wireless equipped terminal Printers with a wireless QuickLink module installed A steadily lit indicator shows that the printer has estab lished a wireless link either to the LAN or to a compatible terminal A steadily lit green indicator on a printer with no wireless option installed is a power on indicator The Yellow LED on the right side of the control panel has two indication conditions Arapidly blinking yellow LED and a chime indicate that no application has been loaded into the printer continued 24 QL Plus Series User Guide Printers with a wireless QuickLink module installed a rap idly blinking LED indicates normal data transmission A steadily lit yellow LED indicates an error condition This can be caused by one of the following 1 The media cover is not completely closed and latched 2 The printer is out of media Figure 10 Standard Control Panel Yellow LED Steady Light indicates error condi tion out of media or media cover not closed Green LED Fast Blink indicates RF activity on Steady Light indicates power on RF equipped units only and or established RF link Fast blink with beeperindicates no Fast Blink indicates no RF link on RF application loaded equipped units only Slow Blink means low battery Feed Button Power Button Press to advance the media one blank label or a softwar
20. printers also have EPL and ZPL II pro gramming language emulation as a standard feature Manuals for the ZPL Il or EPL2 label design programming languages are also available on our Web site Unpacking and Inspection Inspect the printer for possible shipping damage Check all exterior surfaces for damage Open the media cover refer to Loading the Media in the Getting Ready to Print section and inspect the media compartment for damage In case shipping is required save the carton and all packing material Reporting Damage If you discover shipping damage Immediately notify and file a damage report with the ship ping company Zebra Technologies Corporation is not re sponsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy Keep the carton and all packing material for inspection Notify your authorized Zebra re seller y QL Plus Series User Guide QL 220 Plus Overview Figure 1 QL 220 Plus Platen Roller Bar Sensor Media Support Latch Latch Release Button D Ring Control Panel QuickLink Module Print Head E Z Peel Label Peeler Media Support Disks Media Cover Belt Clip Battery Battery Charging Receptacle RS 232 Communications Port USB Port 1 2 3 4 bi 6 7 8 9 0 QL Plus Series User Guide QL 320 Plus Overvie
21. to view and or modify these settings using the scroll and select keys on the display Refer to the table on the following page for a partial set of printer features that can be displayed on the LCD The LCD backlighting option allows viewing of the screen in a dark environment or provides better contrast in a very bright environment Extensive use of the display backlight will decrease the time the printer can run between charges Refer to the section Extending Battery Life for more information 27 QL Plus Series User Guide Extended LCD Functions Function Default setting Scroll amp Select Options Sensor Type Baud Rate Data Bits Factory Set Value WLAN ID Increase 120 dots Label Top 000 Decrease 120 dots max Increase 120 dots max Left Position Decrease 120 dots max Increase LCD Contrast Decrease 60 sec 5 min No activity time out 10 min 30 min Custom Increase 120 dots max Tear off Position Decrease 120 dots max Label Media Type Journal On Media Width Sensingt Off Display Width On LCD Backlight Cin Momentary On w time delay Factory Reset No Resets all to factory Yes set values Some parameters such as the WLAN ID number and non standard no activity time out values can be set using a PC running Zebra s Label Vista label creation program and a data cable link to the printer t Media width sensing is an option Display for this option may not be visible or
22. without any operator inter vention QL 220 Plus and 420 Plus printers can be equipped with both a Bluetooth and an 802 11b radio allowing communi cations with both Bluetooth enabled devices and a Wireless Local Area Network WLAN see WLAN discussion following continued 34 QL Plus Series User Guide WLAN Overview QL Plus printers can be equipped with radios using the in dustry standard 802 11 protocols They will have the FCC ID number on the serial number label on the back of the unit QL Plus series Wireless Network Printers with the Zebra 802 11g WLAN radio module can be identified by the text Wireless Network Printer and FCC ID I28MD ZLAN11G on the serial number label on the back of the printer The 802 11b g performance radio option can be identified by FCC ID 128MD CXLANT11G QL 220 and OL 420 Plus printers can be configured with both an 802 11b WLAN radio and a Bluetooth radio run ning in the same unit At present only one dual radio con figuration is offered with Bluetooth radio FCC ID I28MD BTCT2Y4 and 802 11b Compact flash radio FCC ID num ber I28MD RW4137 The FCC ID numbers and other regulatory information for both radios are located on the serial number label on the back of the printer These printers allow wireless communication as a node within a local area network LAN and its wireless capabilities allow communications from any point within the LAN s perim eter Printers equippe
23. 0 FF File Directory ZPL CFG CFG 5396000 Bytes Free Command Language CCL Key 21 EPL2 EMULATION VER 1 3 ZPL Configuration Information Ver V30 8 4 21 25 Ifont Ver 1 11 Tear Off Print Mode Non Continuous Media Type 10 Darkness 400 Tear Off Adjust 1225 Label length 1225 Act Label length 7eh Control Prefix Seh Format Prefix 2ch Delimiter 90 Top Position 01 Media Pwr Up 1 Media Head Close 90 Left Margin 832 Dots per row End ZPL Configuration End of report Press FEED key to enter DUMP mode Dump mode not entered Figure 26b QL Plus Configuration Label Example continued 65 QL Plus Series User Guide Files Loaded in Printer Memory will include Pre scaled or Scalable Fonts EPL and ZPL emulation is standard on QL Plus series Specifications Note Printer specifications are subject to change without notice Printing Specifications Parameter QL 220 Plus QL 320 Plus QL 420 Plus Up to 1 89 in Up to 2 9 in Up to 4 09 in Print Width 48 mm 71 2 mm 103 8 mm 3 in second 4 in second 3 in second Print Speed 76 2 mm second 101 6 mm second 76 2 mm second Distance from Print Element to Top of Form Print Head Life calculated 0 445 in 11 3 mm 0 571 in 14 5 mm 0 571 in 14 5 89 dots 116 dots mm 116 dots 1 964 160 in 50 Km nominal Print Density 203 dots inch 8 dots mm Memory and Co
24. 479 441 5 995 128 6 540 142 673 805 5 262 627 5 486 057 5 997 193 6 607 316 736 095 5 267 800 5 503 483 6 004 053 6 609 844 158 717 5 280163 5 504 322 6 010 257 6 655 593 816 660 5 280 164 5519 381 6 020 906 6 784 787 845 350 5 280 498 5 528 621 6 034 708 6 874 958 896 026 5 304 786 5 532 469 6 036 383 6 899 477 897 532 5 304 788 5 543 610 6 057 870 6 908 034 923 281 5 321 246 5 545 889 6 068 415 7 126 716 933 538 5 335 170 5 552 592 6 068 415 7 137 000 4 992 717 5 364 133 5 570 123 6 095 704 7 172422 5 015 833 5 367 151 5 578 810 6 109 801 7 190 270 5 017 765 5 372 439 5 589 680 6 123 471 5 021 641 5 373 148 5 612 531 6 147 767 5 029 183 5 378 882 5 642 666 6 151 037 5 047 617 5 396 053 5 657 066 6 201 255B1 5 103 461 5 396 055 5 680 459 6 231 253B1 n B n n n n B n n n a n n B B n B 85 QL Plus Series User Guide
25. CCID number label on the front of the module and QL Plus models have the FCC ID number on a label on the back of the unit Caution Use of a QL Plus series printer with the radio module marked with FCC ID I28MD RW4137 meets the FCC requirements for radio frequency RF radiation exposure in the standard body worn configuration with no minimum separation In this configuration which applies whether the belt clip or shoulder strap is used the face of the printer from which paper is transported is facing away from the user s body The standard configuration must always be used when the printer is body worn The OL 220 Plus QL 320 Plus and OL 420 Plus printers with this radio option have been SAR tested The maximum SAR value measured for each model is listed below SAR value W Kg 1g average QL220 Plus QL 320 Plus QL 420 Plus 38 QL Plus Series User Guide WLAN Module Using 802 11b CF Radio Asia amp EU Countries The following section only applies when the CF Compact Flash WLAN module With FCC ID H9PLA4137 is installed ina QL Plus series printer Otherthan conditions specified elsewhere in this manual only one of theradio optionscan beinstalledinthe printeratonetimeandtheantennausedforthese transmitters must not be co located or must not operate in conjunction with any other antenna QL Plus models have the FCC ID number on a label on the back of the unit Caution Use of a QL Plus series printer with the radio mo
26. FREQUENTLY ASKED Find a Networking Manual QUESTIONS MANUALS To find a user guide or user manual for your Zebra product start your GLOSSARIES search below WHITE PAPERS Printer Maintenance Manuals are available through your reseller Find a reseller Select networking Networking Type Wireless Mobile z type Wireless Mobile in this example CASE STUDIES ROI CALCULATORS Language English Not sure what type of manual y gt manual tvnes Select language Need information about Zebra Card printers Visit www 2007 ZIH Corp All rights reserved ard com Copyright Terms amp Conditions Privacy zw t Contact Zebra Site Help Site Map Click on SUBMIT At the resulting screen select Zebra Mobile Printers Wireless Configuration Guide then click on Download to begin the download process 81 QL Plus Series User Guide Example 2 Find the Label Vista Download page Go to Www zebra com software and select Label Vista then click Submit ts Printing Solutions for Home Login Create Profile Contact Zebra AMT Business Improvement ec Language THERMAL PRINTERS SUPPLIES EMEA SUPPLIES ACCESSORIES SOFTWARE Label Design Software Discontinued Software PARTS amp PRINTHEADS NETWORKING PRINTER MANAGEMENT SPECIAL FEATURES DISCONTINHEN Poo nuieTe Select the soc Label Vista demo Search uu Find it Now xj Book
27. L Plus Series User Guide Memory communications 66 Physical 70 printing 66 T Troubleshooting Communications Diagnostics Mode 61 Keypad control panel indicators 57 LCD control panel indicators 58 Troubleshooting tests 61 printing a configuration label 29 61 QL Plus configuration label example 63 Troubleshooting Topics 59 w Wireless communications Bluetooth radio 34 35 dual radio configuration 35 Infrared IrDA 33 Local Area Network 24 Zebra 802 11b WLAN Radio 41 WLAN Overview 35 84 QL Plus Series User Guide Patent Numbers Ths product and or its use may be covered by one ormore of the plowing US patents and conespondng mtematonal patents wortw ile D275 286 5 113 445 5 399 846 D347 021 5 140 144 5 408 081 D389 178 5 132 709 5 410 139 5 790 162 6 267 521 D430 199 5 142 550 5 410 140 5 791 796 6 270 072 B1 D433 702 5 149 950 5 412 198 5 806 993 6 285 845 B1 D549 768 5 157 687 5 415 482 5 813 343 6 292 595 5 2 5 1 5 726 630 6 261 009 5 768 991 6 261 013 3 964 673 168 148 5 418 81 5 816 718 6 296 032 4 019 676 168 149 5420 41 5 820 279 6 364 550 044 946 5 180 904 5 436 440 5 848 848 6 379 058 B1 360 798 5 229 591 5 444 231 5 860 753 6 409 401 B1 369 361 5 230 088 5 449 891 5 872 585 6 411 397B1 387 297 5 235 167 5 449 893 5 874 980 6 428 227 B2 460 120 5 243 655 5 468 949 5 909 233 6 480 143 496 831 5 247 162 5 479 000 5 976 720 6 530 705 593 186 5 250 791 5 479 002 5 978 004 6 540 122 607 156 5 250 792 5
28. arging bays Use care when installing either the LI72 Single Chargers or the UCLI72 4 Quad Charger so that you do not block the ventilating slots on the top and bottom covers Ensure that the charger is plugged into a power source which will not accidently be turned off if you will be charging batteries overnight 18 QL Plus Series User Guide Loading the Media You can operate QL Plus printers in one of two different modes Tear Off or Peel Off Tear Off mode allows you to tear off each label or a strip of labels after it is printed In Peel Off mode the backing material is peeled away from the label as it is printed After you remove this label the next one is printed QL 420 Plus and QL 220 Plus Printers 1 Open the printer Refer to Figure 6 OL 420 shown Press the latch release button on the side of the printer as shown at 1 below The latch assembly will flip open automatically On the OL 420 Plus only pull up the latch assembly com pletely as shown at 2 to unlatch the Media Cover Rotate the Media Cover back as shown at 3 exposing the media compartment and the adjustable media sup ports Figure 6 Opening the QL 420 Plus amp QL 220 Plus Media Compartment QL Plus Series User Guide QL 320 Plus Printers 1A Open the printer Refer to Figure 6a Rotate the latch release levers on each side of the printer as shown at 1 below The latch assembly will flip open automatically as sh
29. cable must be plugged into the host terminal as shown in Figure 12 or to a serial or USB port on a computer Figure 13 The QL Plus series is configured with the USB Open HCI inter face driver allowing it to communicate with Windows based devices USB drivers are included in the Zebra Universal Driver which can be downloaded from the Zebra Web site Other terminals or communications devices may require the installation of special drivers to use the USB connection Consult the factory for further details Providing Strain Relief for Communications Cable If you are connecting a communications cable to the print er permanently use the strain relief features built into the belt clip retainer to prevent excessive strain on the communica tions connector There are two kinds of strain relief features If you are using the printer with the standard belt clip bend the cable in a broad loop to relieve stress on the connector and press it into the retaining feature on the belt clip retainer as shown in figure 14 Figure 14 Communications Strain Relief Press communications cable into strain relief feature on Belt Clip 31 QL Plus Series User Guide If you have a printer equipped with the Kickstand option you must first remove the belt clip retainer as shown in Figure 15 retaining the two screws holding the retainer to the lower cover Arrange the communications cable in a broad loop as detailed above and capture it in the strain r
30. cleaning agents specified in the following tables Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer 50 QL Plus Series User Guide QL 220 Plus Cleaning Area Printhead Figure 22 Platen Roller Figure 22 Use the supplied cleaning pen or 70 isopropyl alcohol on a cotton swab to clean the print elements from end to end the print elements are located in the thin gray line on the printhead Rotate the platen roller and clean it thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Platen Roller Figure 22a Peel bar Figure 22 Scraper Linerless units only Figure 22 Tear bar Figure 22 Exterior Interior Figure 22 Interior Figure 22a Units with linerless platens Rotate platen amp clean bearing points only Avoid use of alcohol on the surface of linerless platens Clean thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Water dampened cloth or 70 isopropyl alcohol wipe Brush air blow Ensure the Bar Sensor Gap Sensor and Label Present Sensor windows are free of dust Units with linerless platens Clean inside surfaces of edge guides amp media rollers with the supplied cleaning pen or 70 isopropyl alcohol on a cotton swab 51 QL Plus Series User Guide Interval After every five rolls of media or more often if needed Linerless media re
31. d with the dual Bluetooth and 802 11b WLAN radio configuration can be linked to both a WLAN and a Bluetooth network Methods of establishing communications to the printer will vary with each LAN application Methods of establishing communications to OL series print ers will vary with each LAN application General informa tion on establishing WLAN communications can be found in either the CPCL Programmers Manual or the Quick Start Guide for Mobile Wireless Printers both available on line More information and LAN configuration utilities are included in Zebra s Label Vista program version 2 8 and later Label Vista may be downloaded from the Zebra Web site Setting Up the Software QL Plus printers use Zebra s CPCL Programming language which was designed for mobile printing applications CPCL is fully described in the CPCL Programmers Manual available on line at www zebra com manuals You can also use Label Vista Zebra s Windows based la 35 QL Plus Series User Guide bel creation program which uses a graphical interface to cre ate and edit labels in the CPCL language Refer to Appendix F for tips on downloading the Label Vista application from Zebra s Web site QL series printers with an optional memory upgrade can support an interpreter for ZPL II or EPL programming lan guages QL Plus series printers also have interpreters for ZPL II or EPL programming languages included as a standard part of their operating s
32. darkness and print speed for your media Use software handshaking XON XOFF whenever possi ble Select Tear Off mode whenever possible Peel Off mode uses more power If your printer has the optional LCD display use the dis play backlight only when necessary Turn it off whenever it is not needed Remove the battery if the printer won t be used for a day or more and you re not performing a maintenance charge Consider purchasing an extra battery Remember that any rechargeable battery will lose its ability to maintain a charge over time It can only be re charged a finite number of times before it must be re placed Always dispose of batteries properly Refer to Appendix E for more information on battery disposal Caution Do not print while the LI72 Wall Charger is plugged into the unit Unreliable battery charging can result 49 QL Plus Series User Guide General Cleaning Instructions Caution Avoid possible personal injury or damage to the printer never insert any pointed or sharp objects into the printer Always turn the printer off before performing any cleaning procedures Use care when working near the tear bar The edges are very sharp Caution The printhead can be very hot after prolonged printing Allow it to cool off before attempting any cleaning procedures m Only use the cleaning pen supplied with the printer or a cotton swab saturated with alcohol for cleaning the printhead Caution Use only
33. dio module With FCCID I28MD ZLAN T 1B is installed in a QL Plus series printer note that only one ofthe radio options can beinstalledin the printeratonetime Otherthan conditions specified elsewhere in this manual only one of the radio options can be installed in the printer at one time and the antenna used forthese transmitters must not be co located ormustnotoperate in conjunction with any other antenna QL Plus models have the FCC ID number on a label on the back of the unit A Caution The radiated output power of this internal 802 11b radio is far below the FCC radio frequency exposure limits Nevertheless this radio must be used in such a manner that the antenna is 2 5 cm or further from the human body The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer where paper exits away from the body then the 2 5 cm distance between the antenna and the users body will be met Do not use the printer in an unauthorized manner European Regulatory Information for this Radio Note Member states in the EU with restrictive use for this device are crossed out This device is also authorized for use in all EFTA member states CH IS LI NO Important Notice This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use appl
34. dule marked with FCC ID H9PLA4137 meets the FCC requirements for radio frequency RF radiation exposure in the standard body worn configuration with no minimum separation In this configuration which applies whether the belt clip or shoulder strap is used the face of the printer from which paper is transported is facing away from the user s body The standard configuration must always be used when the printer is body worn European Regulatory Information for this Radio Note Member states in the EU with restrictive use for this device are crossed out This device is also authorized for use in all EFTA member states CH IS LI NO Important Notice This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies 39 QL Plus Series User Guide Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp TTE Directive 1999 5 EC EN55022 European Immunity Standard EN 60950 1 Safety of Information Technology Equipment EN 300 328 2 V1 6 1 Technical requirements for spread spectrum radio equipment EN 301 489 1 17 V1 5 1 1 2 1 17 v1 2 1 EMC requirements for spread spectrum radio equipment This device is a 2 4 GHz wireless LAN transceiver int
35. e deter mined length of journal media Press to turn unit on Press again to turn unit off Function Button Specific functions are under printer ap plication control 25 QL Plus Series User Guide LCD Control Panel The optional LCD control panel has buttons for the power on off and media feed functions just as in the standard control panel It also has two keys which allow navigation and selec tion of menu options affecting printer functions The Scroll button allows scrolling through the various op tions and settings The Select button allows selection of the option or function displayed on the screen The top of the screen has a row of status icons which indi cate the state of various printer functions Figure 11 Optional LCD Control Panel Feed Button Press to advance the of journal media media one blank label ora softwaredeterminedlength Printer Status Icons Indicates the status of several printer functions Scroll Button Press to scroll through the menu choices on the LCD Power Button Press to turn unit on Press again to turn unit off LCD See LCD Functions Table for an overview of menu options NOTE LCD options are under specific ap plication control Not all options may be available In your printer s application 26 QL Plus Series User Guide Select Button Press to select a menu choice on the LCD
36. e optional Kickstand Flip the Kickstand on the back of the printer open until you feel a slight detent The printer will now sit at approximately a 302 to 45 angle on a desktop depending on the printer model The retainer for the Kickstand has strain relief features which can be used with the communications cable Refer to the sec tion on Connecting the Printer Caution Do not use the printer while charging a battery with the LI72 charger Figure 18 Using the Kickstand continued 45 QL Plus Series User Guide Desk Stand Figure 19 Using the Optional Desk Stand Belt Clip over the Stand Refer to Figure 19 To use the Desk Stand Slide the printer onto the Desk Stand The printer s belt clip will hook onto the Desk Stand as shown and retain itin place Ensure that the clip is securely attached to the Stand and the media compartment of the print er is seated securely in the Stand Holes are provided to per manently attach the Desk Stand to the work surface Charger and data I O cables may be plugged into the printer in the usual manner Caution Do not use the printer while charging a battery with the LI72 charger QL Plus Series User Guide Adjustable Shoulder Strap Refer to Figure 20 if your printer is equipped for the shoul der strap option Snap each end of the shoulder strap into the D rings in the top of the printer Hold the buckle and pull the strap as shown below until you ach
37. e printer to be charged in the Quad Charger 1 Ensure that the charger has been installed properly per the Quad Charger instruction manual Ensure that the power indicator on the front panel is on 2 Remove any protective shrink wrap and labels from all battery packs prior to use Plug a battery pack into any one of the four charging bays as shown in Figure 5 noting the orientation of the battery pack Slide the battery pack into the charging bay until it stops and then rock the battery pack back until it snaps into place The amber indicator di continued 16 QL Plus Series User Guide rectly under the battery being charged will turn on if the battery is properly inserted The indicators under the battery will allow you to monitor the charging process per the table below Amber Green Battery Status Charging 80 charged O K Flashing o ure Completely Charged Flashing Off Fault On a Important A fault condition is caused by a problem with the battery The charger may indicate a fault because the battery is too hot or cold to charge reliably Try to charge the battery again when it returns to the room s ambient temperature If the amber indicator starts flashing on the second attempt the battery should be discarded Always dispose of batteries in a proper manner as described in Appendix E Quad Charger Cycle Times Battery QL 220Plus amp o 9X0 Status QL 320 Plus Plus Battery 80 Charged 1 25 Hrs
38. elief feature on the bottom of the belt clip retainer Then re secure the belt clip retainer to the bottom cover of the printer LJ Refer to the Using the Accessories section for more information on the use of thekickstand option Figure 15 Communications Strain Relief with Kickstand option The kickstand is not shown in this view for clarity 1 Remove Belt Clip Retainer along with Belt Clip and Kickstand 2 Press communications cable into strain relief feature on bottom of Belt Clip 3 Reassemble Belt Clip to bottom cover 32 QL Plus Series User Guide IR Communications Printers equipped for infrared IR communications are iden tified by a small IR logo on the unit s label Printers with the IR option conform to the IrDA communications protocol IR functions are disabled if a communications cable is plugged into the printer Ensure that there is a direct line of sight between the printer and the terminal that will be sending data The IR window on the front of the printer must face the corresponding window on the terminal to properly send and receive signals IrDA compliant terminals will automatically initiate communi cations to the printer An IrDA terminal will seek out any link able devices and establish communications between them even turning the printer on if necessary Figure 16 IR Communications 1M 39 Area of IR Window 33 QL Plus Series User Guide Wireless Communications w
39. ended for indoor home and office use in all EU and EFTA member states except in France where restrictive use applies The use of this frequency band in France is subject to restrictions You may only use channels 10 and 11 2457 and 2462 MHz on French territory except in those French departments as listed in the table below where channels 1 13 2412 2472 MHz may be used For more information see http www anfr fr and or http www art telecom fr Ain Aisne Allier Hautes Alpes Ardennes Ariege Aube Aude Aveyron Charente Correze Corse Sud Haute Corse Cote d Or Dordogne Doubs Drome Eure Gers Ille et Vilaine Indre Indre et Loire Jura Loir et Cher Loire Loiret Manche Meurthe et Moselle Meuse Moselle Nievre Nord Oise Orne Puy de Dome Pyrenees Atlantique Hautes Pyrenees Pyrenees Orientales Bas Rhin Haute Rhin 40 QL Plus Series User Guide Rhone Haute Saone Saone et Loire Sarthe Paris Seine et Marne Yvelines Deux Sievres Tarn et Garonne Vaucluse Vienne Vosges Yonne Territoire de Belfort Essonne Hauts de Seine Seine St Denis Val de Marne Zebra 802 11b WLAN Radio Module rj NOTE The 802 11b radio option is available only on units with 4MB Flash 8 MB RAM memory installed The memory and wireless options installed on your printer may be determined by printing a configuration label as detailed on pages 64 68 The following section only applies when the Zebra 802 11b WLAN ra
40. es Orientales Bas Rhin Haute Rhin 42 QL Plus Series User Guide Rhone Haute Saone Saone et Loire Sarthe Paris Seine et Marne Yvelines Deux Sievres Tarn et Garonne Vaucluse Vienne Vosges Yonne Territoire de Belfort Essonne Hauts de Seine Seine St Denis Val de Marne Compact Flash 802 11b and Bluetooth Co located Radio Modules rj NOTE The co located Bluetooth and 802 11b radio option is available only on units with 4MB Flash 8 MB RAM memory installed The memory and wireless options installed on your printer may be determined by printing a configuration label as detailed on pages 64 68 The following section only applies when the CF Compact Flash WLAN module FCC ID H9PLA4137 and Bluetooth module FCC ID 128MD BTC2TYA are installed in a QL 220 Plus or QL 420 Plus printer This co located radio configuration has demonstrated compliance to FCCregulations The FCCID numbers are on the serial number label on the back of the printer and can be read with the module installed Caution Use of a QL 220 Plus or QL 420 Plus printer with the radio module marked with both FCC ID H9PLA4137 and 128MD BTC2TY4 meets the FCC requirements for radio frequency RF radiation exposure in the standard body worn configuration with no minimum separation In this configuration which applies whether the belt clip or shoulder strap is used the face of the printer from which paper is transported is facing away from the use
41. ies 41 QL Plus Series User Guide Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp TTE Directive 1999 5 EC EN55022 European Immunity Standard EN 60950 1 Safety of Information Technology Equipment EN 300 328 2 V1 6 1 Technical requirements for spread spectrum radio equipment EN 301 489 1 17 V1 5 1 1 2 1 17 v1 2 1 EMC requirements for spread spectrum radio equipment This device is a 2 4 GHz wireless LAN transceiver intended for indoor home and office use in all EU and EFTA member states except in France where restrictive use applies The use of this frequency band in France is subject to restrictions You may only use channels 10 and 11 2457 and 2462 MHz on French territory except in those French departments as listed in the table below where channels 1 13 2412 2472 MHz may be used For more information see http www anfr fr and or http www art telecom fr Ain Aisne Allier Hautes Alpes Ardennes Ariege Aube Aude Aveyron Charente Correze Corse Sud Haute Corse Cote d Or Dordogne Doubs Drome Eure Gers Ille et Vilaine Indre Indre et Loire Jura Loir et Cher Loire Loiret Manche Meurthe et Moselle Meuse Moselle Nievre Nord Oise Orne Puy de Dome Pyrenees Atlantique Hautes Pyrenees Pyrene
42. ieve the desired length Figure 20 Using the Optional Shoulder Strap Pull Strap here to lengthen Hold Buckle Pull Strap here to shorten Snap into 9 D rings on gt printer continued 47 QL Plus Series User Guide Carrying Strap Refer to Figures 21 and 21a There are two varieties of car rying strap One of them clips onto the printer s D rings as does the shoulder strap and the other is secured to the printer permanently with loops in the strap secured by sleeves cap tured between the printer s upper and lower covers Either strap provides the user with a convenient and secure method of carrying the printer Figure 21 Detachable Carrying Strap 48 QL Plus Series User Guide Preventive Maintenance Extending Battery Life Never expose the battery to direct sunlight or tempera tures over 104 F 40 C Do not charge the battery when the temperature exceeds 104 F 40 C Always use a Zebra charger designed specifically for Lithium lon batteries Use of any other kind of charger may damage the battery Use the correct media for your printing requirements An authorized Zebra re seller can help you determine the op timum media for your application If you print the same text or graphic on every label con sider using a pre printed label Choose the correct print
43. inte nance charge to keep the charge at its maximum 13 QL Plus Series User Guide Charging Battery Packs with the LI72 Three Wire Version AT17696 x Plug the LI72 into the appropriate A C wall receptacle and then insert the charge cable into the battery pack charger jack The yellow green charge indicator LED will indicate the sta tus of the charger as per the following table rj Do not charge batteries with the three wire LI72 model while printing Attempting to print while charging can result in improperly charged batteries Charger Indicator Function Steady yellow indicator Standby Slow 1 Hz flashing yellow indicator BIGREREUES Fast 4 Hz flashing green indicator Rapid Charge Slow 1 Hz flashing green RA Maintain indicator Fast 4 Hz flashing yellow indicator Steady green indicator Slow 1 Hz flashing alternate yellow and green indicator Charger Status AC power on no battery being charged Charger is applying trickle charge current 5 of maximum to bring a cold battery temperature up to 0 C before starting a full charge cycle Charger is applying the maximum charge rate to the battery Charger is in trickle charge mode 10 of nominal charge value The battery may have an internal short or its charge monitoring circuitry may be malfunctioning The battery pack should not be used any further No charge is being applied to the battery Battery temperature
44. is too hot Charging will not begin until battery temperature reaches 45 C rj Charging will cease three 3 hours after the charger has entered the Maintain mode 14 QL Plus Series User Guide Charging Battery Packs with the LI72 Three Wire Version AT18737 x Plug the LI72 into the appropriate AC wall receptacle then insert the charge cable into the battery pack charger jack The amber green charge indicator LED will indicate the sta tus of the charger as per the following table Charger Status Green Solid Fully Charged Amber Solid Charging Battery Contact Problem Amber 1 Short Circuit of Output Terminals Blinking 2 Detection of Short Battery s Circuit 3 No Contact Terminal Over Voltage Protection Over Current Protection Temperature Waiting Time Operating Temperature 0 to 40 C 30 to 85 Relative Humidity Storage Temperature 30 to 60 C 10 to 90 Relative Humidity Input Voltage AC100 240V 47 63Hz Input Current 0 18A MAX Output DC 8 4V 800mA 15 QL Plus Series User Guide Model UCLI72 4 Quad Charger Figure 5 Quad Charger Power Supply 1 Slide Battery Pack into Charger bay bam d N 7 N N P N N h N X EN N N N CY AN 2 Rock Battery Pack into place Indicator Charger Bay Green Indicator Power Indicator The UCLI72 4 Quad Charger is designed to charge up to four QL series battery packs simultaneously Batteries must be re moved from th
45. ith Bluetooth Bluetooth is a worldwide standard for the exchange of data between two devices via radio frequencies Bluetooth ra dios are relatively low powered to help prevent interference with other devices running at similar radio frequencies This limits the range of a Bluetooth device to about 10 meters 32 feet Both the printer and the device it communicates with must follow the Bluetooth standard Other than conditions specified elsewhere in this manual only one of the radio op tions can be installed in the printer at one time and the anten na used for these transmitters must not be co located or must not operate in conjunction with any other antenna Bluetooth Networking Overview Each Bluetooth enabled QL Plus printer is identified by a unique Bluetooth Device Address BDA loaded into its QuickLink module when manufactured In order to exchange data two Bluetooth enabled devices must establish a connec tion Bluetooth software is always running in the background ready to respond to connection requests One device known as the master or the client must request a connection with an other The second device the slave or the server then accepts or rejects the connection A Bluetooth enabled QL Plus print er will normally act as a slave creating a miniature network with the terminal sometimes referred to as a piconet For the most part communications using the Bluetooth pro tocol are initiated and processed
46. ith linerless platens only Media Bar Sensor Media Roller Roller Avoid using Bearing Points alcohol on Linerless Platens only linerless media roller surfaces Platen surface Avoid using alcohol on linerless platen surface Figure 24 Cleaning the QL 420 Plus 56 QL Plus Series User Guide Troubleshooting Figure 25 QL Plus Control Panels Green LED Yellow LED Keypad Control Panel r Status icons gt v LCD Control Panel Keypad Control Panel If the printer is not functioning properly refer to the chart below to find the state of the two LEDs on the Keypad Control Panel Then refer to the Troubleshooting topic referenced in the chart to resolve the problem Green LED Yellow LED Indication Steady Off Normal Operation and or RF Link established Off Off Power Off Fast Blink Off No RF Link Slow Blink Off Low Battery Steady Steady Out of media or Media Cover not closed Steady Fast Blink Normal RF activity Steady Fast Blink No application Beeper Sounds 57 QL Plus Series User Guide LCD Control Panel Indicators The top of the display shows several icons which indicate the status of various printer functions Check the indicator sta tus then refer to the Troubleshooting topic referenced in the chart to resolve the problem Topic E Bluetooth Link established MEC No Bluetooth Link Status Indication Ref
47. ive rolls of media or more often if needed Linerless media requires more frequent cleaning Rotate the platen roller and clean it thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Units with linerless platens Rotate platen amp clean bearing points only Avoid use of alcohol on the surface of linerless platens As needed Clean thoroughly with the cleaning After every five rolls of pen or 70 isopropyl alcohol anda media or more often if cotton swab needed Water dampened cloth or 70 isopropyl alcohol wipe Brush air blow Ensure the Bar Asmgeded Sensor Gap Sensor and Label Present Sensor windows are free of dust Units with linerless platens Clean inside surfaces of edge guides amp media rollers with the supplied cleaning pen or 70 isopropyl alcohol on a cotton swab After every five rolls of Clean thoroughly with the cleaning media or more often if pen or 70 isopropyl alcohol anda needed cotton swab Units with linerless platens Rotate media rollers amp clean bearing points only Avoid use of alcohol on the surface of the media rollers 55 QL Plus Series User Guide Label Peeler Bar Rollers RTL Presence Sensor Tear Bar Printhead Elements Bearing Points Qe Linerless Platens only 7 f RS SAN G Peeler Bar or hm Scraper Scraperusedonunits with linerless platens only Edge Guides Inner surfaces on both sides Units w
48. le Printer Wireless Configuration Guide Go to www zebra com manuals Select as a manual type Networking Manual then click on Submit amp i earch a ej Home Login Create Profile Contact Zebra Ly Printing Solutions for Hegn Find it Now zj EGL Business Improvement lect Language E Bookmark This Page INDUSTRY GETTING STARTED Home gt Resource Library gt Manuals FREQUENTLY ASKED auesrioNs Manuals MANUALS To find a user guide or user manual for your Zebra product start your GLOSSARIES search below WHITE PAPERS 5 Printer Maintenance Manuals are available through your reseller Find a CASE STUDIES iier ed Bic te Please select the type of product for which you need a manual Product Type Networking iz gt sed View descriptions of manu Select manual type Click on SUBMIT Not sure what type of man Need information about Zebra Card printers Visit www zebraca 2007 ZIH Corp All rights reserved Copyright Terms amp Conditions Privacy Statement Contac At the resulting screen select Wireless Mobile as the networking type Then select the desired language Best choices are All or English m bar m IN th Printing Solutions for Home Login Create Profile Contact Zebra PT si ind ME Business Improvement Language zi Bookmark This Page RY E DRIVERS amp SERVICE amp ue SESTO Mandl Home gt Resource Library gt Manuais
49. m Open head release latch and media cover Generously apply alcohol to printer in area of jammed label 13 Blank LCD screen only for units with LCD control panel No application loaded or application corrupted reload program 60 QL Plus Series User Guide Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer s current configuration fol low these steps 1 Turn the printer off Load the media compartment with journal media media with no black bars printed on the back 2 Press and hold the Feed Button 3 Press and release the Power button and keep the Feed button pressed When printing starts release the Feed button Refer to Figure 26 for sample configuration printouts Communications Diagnostics If there is a problem transferring data between the computer and the printer try putting the printer in the Communications Diagnostics Mode also referred to as the DUMP mode The printer will print the ASCII characters and their text represen tation or the period if not a printable character for any data received from the host computer To enter Communications Diagnostics Mode 1 Print a configuration label as described above 2 At the end of 2nd diagnostics report the printer will print Press FEED key to enter DUMP mode 3 Press the FEED key The printer will print Entering DUMP mode Note If the FEED key is not pressed within 3 seco
50. mark This Page INDUSTRY EER DRIVERS amp SERVICE amp RESOURCE BOUTZEBRA PART PUN PROBUGTS HOW TO BUY DOWNLOADS SUPPORT LIBRARY te C FARTNERE Home gt Products gt Software Software Zebra provides software tools that you can download to enhance your printer s capabilities and maximize performance Learn more by clicking on the links below Find Software for Your Printer Select printer model zi Can t find your printer model View discontinued printers abel Design Software Printer Management ZebraDesigner for e ZebraNet Bridge XML Enterprise e ZebraDesigner Pro e BAR ONE 5 1 for mySAP Business Label Vista Need information about Zebra Card printers Visit www zebracard com 2007 ZIH Corp Al rights reserved Copyright Terms amp Conditions Privacy Statement HOW TO BUY a FIND IT NOW Register software Find printer drivers Find printer utilities Find firmware Discontinued Software Discontinued Zebra software listings and information on replacement software Contact Zebra Site Help Site Map At the resulting window select Download a free Label Vista demo now 82 QL Plus Series User Guide Index A Accessories Belt clip 44 Carrying Strap 48 Desk Stand 46 Kickstand 45 list of 74 Shoulder Strap 47 using 44 Battery charging 12 Battery installing 11 Battery life tips for extending 49 Battery Safety Guidelines 18 Bluetooth Netw
51. media supports apart insert a Media Spacer Zebra part number BA16625 1 between them and let the media supports close Insert the media from the exter Figure 8 Loading Media from an External Supply OL 420 Plus only WIA sy Media Spacer Ce A j BA16625 1 e Feed media through i Ay rear feed slot ly Vz Surface of media IK te MI YY to be printed must YA Y face the printhead continued 22 QL Plus Series User Guide nal supply through the rear feed slot between the media guides and up through the media compartment as shown Make sure the side of the media you will be printing on faces the print head 3 Close the Media Cover Refer to Figure 9 f you plan to use the printer in the tear off mode close the media cover as shown at 2 then rotate the latch as sembly as shown until it locks into place as shown at 4 f you plan to use the printer in the peel off mode peel a few labels off of the media and pull it out of the printer as shown at 1 Close the media cover as shown at 2 Rotate the EZ Peel peeler bar until it locks into place on the latch as shown at 3 then rotate the Latch as shown until it locks into place as shown at 4 Turn on the printer or press the Feed button if the printer is already on The printer will advance the media to the next label if printing labels If you are printing on journal media the printer will advance a short st
52. mmunications Specifications Flash Memory 4 MB or 8 MB flash RAM Memory 8 MB or 16 MB RAM RS 232 serial port 8 Pin circular DIN connector Configurable Baud rate from 9600 to 57 6 Standard Kbps parity and data bits Communications Software X ON X OFF or hardware DTR STR communication handshake protocols USB 2 0 Full Speed Interface 12 Mbps Infrared wireless link meets IrDA 1 1 communications specifications 2 400 to 115 200 Baud rate Optional Wireless m Communications Bluetooth compatible 2 4 GHz SRRF link Optional wireless LAN capabilities comply with802 11b g protocols Time and date under application control Real Time Clock RTC Refer to CPCL Programming Manual available at www zebra com manuals for RTC commands 1 Memory configuration on your printer may be ascertained by printing a configuration label as detailed on pages 64 68 2 IrDA communications available only on units configured with Flash RAM memory configuration of 4MB 8MB 66 QL Plus Series User Guide Label Specifications Parameter Label or Tag Width Max Label Tag Length w std memory Inter label Gap Label Thickness Tag Thickness Max Label Roll dia Label Inner Core Black Mark Dimensions Media Requirements a QL 420 Plus 2 in to 4 1 in 50 8 to 104 1 mm 20 in 508 mm QL 320 Plus 1 5 in to 3 1 in 38 1 to 78 4 mm QL220 Plus 0 75 in to 2 12 in 16 to 53 8 mm
53. n Li lon battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an in dustry program to collect and recycle these batteries at the end of their useful life when taken out of service in the United States or Canada The RBRC program provides a convenient alternative to placing used Li lon batteries into the trash or the municipal waste stream which may be illegal in your area m Important When the battery is depleted insulate the terminals with tape before disposal Please call 1 800 8 BATTERY for information on Li lon bat tery recycling and disposal bans restrictions in your area Zebra Technologies Corporation s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources Outside North America please follow local battery recycling guidelines Product Disposal The majority of this printer s components are recyclable Do not dispose of any printer components in unsorted municipal waste Please dispose of the battery according to your local regulations Co and recycle the other printer components ac cording to your local standards For more information please see our web site at http www zebra com environment 80 QL Plus Series User Guide Appendix F Using zebra com The following examples use the search functions on Zebra s Web site for finding specific documents Examplet Find the Mobi
54. n on proper battery disposal Check quality of media 4 Partial or missing print Check media alignment Clean print head Ensure printhead is properly closed and latched 5 Garbled print Check baud rate 6 No print Check baud rate Replace battery Check cable to terminal Establish RF Link Wireless units only and or restore LAN associativity Printers with WLAN radios only Invalid label format or command structure Place printer in Communications Diagnostic Hex Dump Mode to diagnose problem 7 Reduced battery charge life Check battery date code if battery is one to two years old short charge life may be due to normal aging Recondition battery Replace battery 59 QL Plus Series User Guide 8 Yellow error light or H flashing e No application or application corrupted reload program f using wireless communications flashing indicator is normal while data is being transmitted or received 9 Yellow error light always on or a flashing Check that media is loaded and that the print head is closed and securely latched 10 Skips labels Check media for top of form sense mark or label gap Check that the maximum print field has not been exceeded on label Ensure bar or gap sensor is not blocked or malfunctioning 11 Communication error Check media is loaded head is closed and error light is off Check baud rate Replace cable to terminal 12 Label ja
55. nds the printer will print DUMP mode not entered and will resume normal operation 4 At this point the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it and their text representation or if not a printable character Additionally a file with a dmp extension containing the ASCII information will be created and stored in the printer s memory It can be viewed cloned or deleted using the Label Vista application Refer the Label Vista documentation for more information 61 QL Plus Series User Guide To terminate the Communications Diagnostics Mode and re turn the printer to normal operations 1 Turn the printer OFF 2 Wait 5 seconds 3 Turn the printer ON Contacting Technical Support If the printer fails to print the configuration label or you en counter problems not covered in the Troubleshooting Guide contact Zebra Technical Support Technical Support ad dresses and phone numbers for your area can be found in Appendix D of this manual You will need to supply the fol lowing information Model number and type e g OL 420 Plus Unit serial number Found on the large label on the back of the printer also found in the configuration label print out Refer to Figure 26 Product Configuration Code PCC 15 digit number found on the label on the back of the unit 62 QL Plus Series User Guide Zebra QL 420 V90 05 08 24 04 CHK EF4S XXVT 3 3 0078 QL42 PLUS G
56. not be used reproduced or dis closed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Since continuous product improvement is a policy of Zebra Technologies Corporation all specifications and signs are subject to change without notice Agency Approvals and Regulatory Information Design certified by TUV FCC part 15 Canadian STD RSS 210 EN55024 European Immunity Standard EN60950 1 Safety Standard NOM NYCE Mexico C Tick Australia EN55022 Class B European Electromagnetic Radiation Standard Liability Disclaimer Inasmuch as every effort has been made to supply accurate information in this manual Zebra Technologies Corporation is not liable for any erroneous information or omissions Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Zebra Technologies Corporation has been advised
57. nsor and Label Present Sensor windows are free of dust Units with linerless platens Clean inside surfaces of edge guides amp media rollers with the supplied cleaning pen or 70 isopropyl alcohol on a cotton swab 53 QL Plus Series User Guide Interval After every five rolls of media or more often if needed Linerless media requires more frequent cleaning As needed After every five rolls of media or more often if needed As needed After every five rolls of media or more often if needed Peeler Bar Label Rollers Presence Located under EZ Peel Sensor Peeler Tear Bar Elements Bearing Points Linerless Platens only Peeler Bar or Scraper Scraper used on units with linerless platens only Media Disks Inner surfaces on both sides Units with linerless platens only Bar Sensor Platen surface Avoid using alcohol on linerless platen surface Figure 23 Cleaning the QL 320 Plus 54 QL Plus Series User Guide QL 420 Plus Cleaning Area Printhead Figure 24 Platen Roller Figure 24 Peel bar Figure 24 Scraper Linerless units only Figure 24 Tear bar Figure 24 Exterior Interior Figure 24 Media Rollers Figure 24 Method Interval Use the supplied cleaning pen or 7096 isopropyl alcohol on a cotton swab to clean the print elements from end to end the print elements are located in the thin gray line on the printhead After every f
58. orking Overview 34 Bluetooth Device Address BDA 34 c Charger battery LI72 single charger three wire version 15 LI72 Wall Chargers Three Wire Version 14 UCLI72 4 Quad Charger 16 charging times 17 front panel indicators 17 Charger Safety Guidelines 18 Cleaning general instructions 50 QL 220 Plus 51 QL 320 Plus 53 QL 420 Plus 55 Communications cable strain relief for 31 infrared IR 33 RS232 Connector signals 69 with a cable 30 USB Connector signals 70 with a cable 30 Communications diagnostics 61 Configuration label printing 61 D Damage shipping 7 Declaration of Conformity EU countries Bluetooth radio 37 Compact Flash 802 11b 40 Zebra 802 11b WLAN 42 L Label Vista 28 35 use in troubleshooting 61 Manual CPCL Programming 7 35 EPL Programming 36 ZPL Il Programming 36 Media loading 19 fan fold media 22 media spacer use of 22 peel off mode 23 QL 320 Plus 20 QL 420 Plus amp QL 220 Plus 19 tear off mode 23 Oo Operator Controls 24 Keypad 24 error indicator 25 power on indicator 24 LCD Control Panel 26 functions displayed 28 P Platen linerless 55 Programming language CPCL 7 EPL 36 ZPLII 36 Q QuickLink module 24 25 Radio optionsSee Wireless com munications Real Time Clock 66 Regulatory Information Bluetooth radio ZBR3 37 Bluetooth radio ZBR3 amp QL ZBR4 37 CF WLAN radio 39 Zebra 802 11b Radio 41 S Software 35 Specifications Font bar Code 68 Label 67 Q
59. otential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution Advises you that failure to take or avoid a specific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text 6 QL Plus Series User Guide Introduction to the QL Plus Series Thank you for choosing one of our Zebra OL Plus series Mobile Printers These rugged printers are sure to become productive and efficient additions to your workplace thanks to their innovative design Because they are made by Zebra Technologies you re assured of world class support for all of your bar code printers software and supplies This user s guide gives you the information you will need to operate OL Plus series printers OL Plus printers use the CPCL programming language To create and print labels using the CPCL language re fer to the Mobile Printer Programming Guide available at www zebra com manuals and our Label Vista label cre ation program available at www zebra com software which are both available on the Zebra Web site e QL Plus series
60. oth sesseeseseeeeeee 34 Bluetooth Networking Overview WLAN Overview Setting Up the Software sesssssseseseseeeeeeeenn Radio Regulatory Information serene tnnt Zebra Bluetooth Radio OL ZBR3 m WLAN Module Using 802 11b CF Radio North America 38 WLAN Module Using 802 11b CF Radio Asia amp EU Countries 39 Zebra 802 11b WLAN Radio Module essen 41 Compact Flash 802 11b and Bluetooth Co located Radio Modules 43 Usingithie ACCeSSOFIGS aiite etit teretes rte e ori ctr Ebr tee ceo 44 Belt Clips ses Kickstalidi iioi se dteanssh edice a aea aa E E aaa naea a sedere dure nea Desk Stand Sid Carrying Staps eerte dero teer recep tere ec eere ti Ue E 48 Preventive Maint naflCe eerte etcetera reno eek tears sees erase eet hR 49 Extending Battery Life rne iaraa 49 General Cleaning Instructions esseeeeeeeeneee 50 QL 220 Pl s Cleaning cerneret econtra nne rea he vaca raa 51 QL Plus Series User Guide QL 320 Plus Cleaning iiit drerit rettet catre cer necari 53 QI 420 Plus Cleanitig iiie eren taret ni beer eee cen re co ated 55 Troubles hootihg ERR 57 Keypad Control Panels issiria aaneen rania seen car oua 57 ECD Control Panel Indicators oret enne 58 Troubleshooting Topics
61. own at 2 e Rotate the Media Cover back as shown at 3 exposing the media compartment and the adjustable media sup ports Figure 6a Opening the QL 320 Plus Compartment Media Supports continued 20 QL Plus Series User Guide All models 2 Load the media Loading media from an internal supply Refer to Figure 7 Grasp the media supports where shown and pull them apart Insert the roll of media between them and let the media supports close Ensure that the media pulls off the core in the direction shown in Figure 6 The supports will adjust themselves to the width of the media and the me dia should be able to spin freely on the supports Figure 7 Loading Media All Models Media Roll Note direction media ZZ pulls off the roll Tels Grasp Media Supports where shown and pull apart 21 QL Plus Series User Guide QL 420 Plus Printers Only 2A Load the media from an external supply The OL 420 Plus has a loading slot in the rear of the media compartment which allows you to use standard 4 101 6 mm wide fan fold media from an external supply Refer to Figure 8 The external supply must be designed such that it does not exert excessive drag as media is fed through the printer which could result in distorted printing Zebra can provide a vehicle mount p n DC16620 1 designed specifically for the QL 420 Plus which incorporates an external media supply bin Pull the
62. quires more frequent cleaning As needed After every five rolls of media or more often if needed As needed After every five rolls of media or more often if needed Label P Presence Sensor Peeler Rollers Tear Bar Printhead Elements Sensor Bearing Points Linerless Platens only Support Disks Inner surfaces on both sides Platen surface Linerless units only Avoid using alcohol on linerless platen surface Bearing Points Linerless Platens only Scraper Linerless units only Figure 22a Cleaning the Linerless QL 220 Plus 52 QL Plus Series User Guide QL 320 Plus Cleaning Area Printhead Figure 23 Platen Roller Figure 23 Peel bar Figure 23 Scraper Linerless units only Figure 23 Tear bar Figure 23 Exterior Interior Figure 23 Use the supplied cleaning pen or 70 isopropyl alcohol on a cotton swab to clean the print elements from end to end the print elements are located in the thin gray line on the printhead Rotate the platen roller and clean it thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Units with linerless platens Rotate platen amp clean bearing points only Avoid use of alcohol on the surface of linerless platens Clean thoroughly with the cleaning pen or 70 isopropyl alcohol and a cotton swab Water dampened cloth or 70 isopropyl alcohol wipe Brush air blow Ensure the Bar Sensor Gap Se
63. r s body The standard configuration must always be used when the printer is body worn QL 220 Plus and QL 420 Plus printers with this radio option have been SAR tested The maximum measured SAR values are listed below SAR value W Kg 1g average QL220 Plus 0 01 QL 420 Plus 0 39 European Regulatory Information for Co located Radios Note Member states in the EU with restrictive use for this device are crossed out This device is also authorized for use in all EFTA member states CH IS LI NO Important Notice This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies continued 43 QL Plus Series User Guide Using the Accessories Belt Clip Refer to Figure 17 All QL Plus printers are have a belt clip in stalled as a standard feature To use hook the clip over your belt and ensure that the clip is securely attached to the belt The belt clip will pivot to allow you to move freely while wear ing the printer The retainer for the Belt Clip has a strain relief feature which can be used with the communications cable Refer to the sec tion on Connecting the Printer Figure 17 Using the Belt Clip Clip printer to belt Printer can pivot freely 44 QL Plus Series User Guide Kickstand Refer to Figure 18 The Kickstand option allows users to use the printer on a desktop To use th
64. rip of media Figure 9 Closing the Media Cover Pull Media out of Printer Media Cover EZ Peel Peeler Bar Flip down ifusing media in the peel off mode Latch Assembly QL Plus Series User Guide Operator Controls QL Plus printers are available with one of two possible con trol panels The keypad control panel is detailed below and in Figure 10 The optional LCD control panel Figure 11 allows easy display and selection of many printer functions as de tailed on following pages Keypad Control Panel The keypad control panel has three control buttons and two multipurpose indicators The Power Button turns the printer on and off The Feed Button advances a length of media which is determined by the type of media being used Label me dia will be advanced to the next gap or bar sense mark er Journal plain media will be advanced a length deter mined by the printer s software The Function FTN Button is controlled by a printer s specific application to support such functions as Print a battery level report Print the Local Area Network LAN status Print a Short Range Radio Frequency SRRF status Print a media supply report The Green LED on the left side of the control panel indicates the status of several printer features Aslowly blinking sequence indicates the printer s battery needs charging Printers with a wireless QuickLink module installed a quickly blinking sequence indicates the
65. s device is intended for use in all EU and EFTA member states Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of compliance with the R amp TTE Directive 1999 5 EC EN55022 European Immunity Standard EN 60950 1 Safety of Information Technology Equipment EN 300 328 2 V1 4 1 Technical requirements for spread spectrum radio equipment EN 301 489 1 17 V1 5 1 1 2 1 17 v1 2 1 EMC requirements for spread spectrum radio equipment This device is a 2 4 GHz wireless LAN transceiver intended for indoor home and office use in all EU and EFTA member states Important Notice This device is a portable RF printer intended for commercial and industrial usein all EU and EFTA member states 37 QL Plus Series User Guide WLAN Module Using 802 11b CF Radio North America The following section only applies when the CF Compact Flash WLAN module With FCC ID 128MD RW4137 is installed in a QL Plus series printer note that only one of the radio op tions can be installed in the printer at one time Other than conditions specified elsewhere in this manual only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co located or must not operate in conjunction with any other antenna QL model printers have the F
66. selection options may change depending on the printer s application 28 QL Plus Series User Guide Verify the Printer Is Working Before you connect the printer to your computer or portable data terminal make sure that the printer is in proper working order You can do this by printing a configuration label using the two key reset method If you can t get this label to print refer to Troubleshooting Printing a Configuration Label 1 Turn the printer off Load the media compartment with journal media media with no black bars printed on the back 2 Press and hold the Feed Button 3 Press and release the Power button and keep the Feed button pressed When printing starts release the Feed button The unit will print a line of interlocking x characters to ensure all elements of the print head are working print out the version of software loaded in the printer and then print two re ports The first report indicates model ROM version serial num ber baud rate etc The second report prints out more de tailed information on the printer s configuration and parameter settings If no second report appears there is no application loaded See the Troubleshooting Section for sample printouts and a further discussion on how to use the configuration label as a diagnostic tool Connecting the Printer The printer must establish communications with a host ter minal which sends the data to be printed Communications occur in four
67. w Figure 1B QL 320 Plus Platen Roller Bar Sensor Media Support Disks Media Support EZ Peel Peeler Latch Latch Release Lever Control Panel D Rings QuickLink Module Print Head Media Cover Belt Clip Battery Battery Charging Receptacle USB Port RS 232 Communications Port oouognsomo QL Plus Series User Guide QL 420 Plus Overview Figure 1C QL 420 Plus A Ne T ain X 2 SA I Platen Roller Bar Sensor Media Rollers Rear Media Slot Media Support EZ Peel Peeler Latch Latch Release Button D Rings Control Panel QuickLink Module Print Head Media Support Disks Media Cover RS 232 Communications Port USB Port Belt Clip Battery Battery Charging Receptacle QL Plus Series User Guide Getting Ready to Print Battery Installing the Battery Important Batteries are shipped partially charged Remove protective shrink wrap and labels from new battery packs prior to use 1 Rotate the belt clip to allow access to the battery com partment 2 Insert the battery into the printer as shown in Figure 2 3 Rock the battery into the printer as shown until it locks in place When the battery is first installed the control panel indica tors may briefly turn on and then go off which indicates the battery is not fully
68. ystem If you plan to use ZPL II or EPL refer to the appropriate Programming Guides which are also available on line from Zebra s Web site at www zebra com manuals If you choose to use a third party label preparation system follow the installa tion instructions included in the package 36 QL Plus Series User Guide Radio Regulatory Information Zebra Bluetooth Radio QL ZBR3 r NOTE The ZBR3 Bluetooth radio option will gradually be replaced by the Zebra Embedded Bluetooth 2 0 Radio This radio offers more Bluetooth functionality and is completely backwards compatible with any installations currently using the QL ZBR3 radio The wireless options installed on your printer may be determined by printing a configuration label as detailed on pages 64 68 A Caution Exposure to Radio Frequency Radiation The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations Do not use the printer in an unauthorized manner Note The following section only applies when the QL ZBR3 FCC ID I28MD BTC2TYA Bluetooth Radio is installed in a QL Plus series printer Unless specified elsewhere in this manual the antenna used for this transmitter must not be co located or must not operate in conjunction with any other antenna European Regulatory Information for this Radio Thi

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