APC Back-UPS ES 350
Contents
1. A S American Power Conversion Corporation or their affiliated companies All other trademarks are property of their respective owners Replace Battery Use only approved APC replacement battery cartridges Deliver used batteries to a battery replacement facility in the packaging provided by APC with the replacement battery cartridge To order replacement battery cartridges contact APC through the Web site www apc com Warranty The standard warranty is two 2 years from the date of purchase APC standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative APC will ship the replacement unit once the defective unit has been received by the repair department or cross ship upon the receipt of a valid credit card number The customer pays for shipping the unit to APC APC pays ground freight transportation costs to ship the replacement unit to the customer Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 If the problem persists contact APC Customer Support a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel o2. APC MEAE E AEAEE ETT by Schneider Electric Safety This unit is intended for indoor use only Do not operate this unit in direct sunlight in contact with fluids or where there is excessive dust or humidity Connect the Back UPS power cord directly to a wall outlet Do not use a surge protector or an extension cord Specifications Voltage 120 Vac Nominal Frequency 60 Hz 3 Input Brownout Transfers 92 Vac Typical Over voltage Transfer 139 Vac Typical UPS Capacity 3 outlets 350 VA 200 W Total Amperage 6 8 A including UPS output outlets fepe Voltage On Battery 115 Vac 8 Frequency On Battery 60 Hz 1 Transfer Time 6 ms Typical 10 ms maximum Prot cti n AC Surge Protection Full time 340 Joules and EMI RFI Filter Full time Filtering AC Input Resettable circuit breaker Type Sealed maintenance free lead acid Replacement battery cartridge RBC35 Battery f Average Life 3 5 years depending on the number of discharge cycles and environmental temperature Net Weight 9 lb 4 kg Dimensions 11 inx 6inx3in Length x Width x Height 29 cm x 16 cm x 9 cm Operating Temperature 32 F to 104 F 0 C to 40 C Physical Storage Temperature 5 F to 113 F 15 C to 45 C Operating Relative 0 to 95 non condensing Humidity humidity Operating Elevation 0 to 10 000 ft 0 to 3000 m This device complies with
3. Battery backup outlets receive power from the Back UPS for a limited period of time when a power outage or brownout condition occurs Battery backup outlets provide protection from power surges or spikes Connect a computer monitor and other peripheral devices to the outlets Surge Protection Outlets Surge protection outlets provide protection to connected equipment when the Back UPS is connected to utility power and is switched on or off Surge protection outlets provide protection from power surges or spikes Connect a printer scanner or other peripheral devices that do not need to remain on during power outages or utility problems to the surge protection outlets Connect telephone line i Circuit Building Wiring Fault Breaker Tel Push to h Reset CAUTION Refer to bottom of unit for safety markings bu230a The Back UPS protects equipment connected to a telephone line from power surges when connected through the Back UPS coaxial connectors Turn On the Back UPS Press the POWER ON button located on the top of the Back UPS The Power On Replace Battery LED will illuminate and a single short beep will be audible to indicate that the Back UPS is providing protection for connected equipment The Back UPS battery charges fully during the first 16 hours while connected to utility power The Back UPS battery will charge while the Back UPS is switched on or off and is connected to utility pow
4. ctive LED Sensitivity Input Voltage Range Flashes Setting Utility Operation Recommended Use Green LOW 88 Vac to 142 Vac Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions Red MEDIUM 92 Vac to 139 Vac Factory default setting Use this setting under normal conditions Amber HIGH 96 Vac to 136 Vac Use this setting when connected equipment is sensitive to voltage and waveform fluctuations Status Indicators Back UPS supplying battery power to battery backup outlets is not illuminated during the beeps Status LED Indicator Audible Indicator On Audible Indicator Terminates Power On The Back UPS is supplying utility power to connected The green LED illuminates None N A equipment On Battery The green LED illuminates The LED Back UPS beeps 4 times Beeping stops when utility power is restored or the every 30 seconds Back UPS is turned off Low Battery warning The Back UPS is supplying battery power to the battery backup outlets and the battery is near a total discharge state green flashes The green LED illuminates with rapid The Back UPS emits rapid beeping every 1 2 second Beeping stops when utility power is restored or the Back UPS is turned off Replace Battery e The battery is disconnected Replace Battery LED flashes e Replace Battery and Power On Constant tone Constant tone Back UPS
5. er Do not expect full battery run capability during the initial charge time If the red Building Wiring Fault LED located on the side of the Back UPS illuminates do not operate the Back UPS Have a qualified electrician correct the building wiring fault Voltage Sensitivity Adjustment optional The Back UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment In situations where either the Back UPS or the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage 1 Connect the Back UPS to a wall outlet The Back UPS will be in Standby mode no indicators will be illuminated 2 Press and hold the ON OFF button for 10 seconds The OnLine LED will illuminate alternately green amber red to indicate that the Back UPS is in Program mode 3 The Power On Replace Battery LED will flash either green amber or red to indicate the current sensitivity level Refer to the table for an explanation of the transfer voltage sensitivity levels 4 To select LOW sensitivity press and hold the ON OFF button until the LED flashes green 5 To select MEDIUM sensitivity press and hold the ON OFF button until the LED flashes red 6 To select HIGH sensitivity press and hold the ON OFF button until the LED flashes amber 7 To exit Program mode wait five seconds and all LED indicators will extinguish Program mode is no longer a
6. ery is not connected Connect the battery Refer to Connect the Battery on page 1 of this manual In the event that the Back UPS receives no utility power and the battery is connected a cold start can be initiated Press and hold the Power On button until the Back UPS emits two beeps constant tone The Back UPS is on the Replace Battery LED flashes and the unit emits a The battery is disconnected Refer to the Connect the Battery on page 1 Connected equipment loses pow er A Back UPS overload condition has occurred Remove all nonessential equipment connected to the outlets One at a time reconnect equipment to the Back UPS The Back UPS battery is completely discharged Connect the Back UPS to utility power and allow the battery to recharge for eight hours PowerChute software has performed a shutdown due to a power failure This is normal Back UPS operation Connected equipment does not accept the step approximated sine waveform from the Back UPS The output waveform is intended for computers and peripheral devices It is not intended for use with motor driven equipment The Back UPS may require service Contact APC Technical Support for more in depth troubleshooting 30 seconds The Power On LED is illuminated and the Back UPS beeps 4 times every The Back UPS is operating on battery power The Back UPS is operating normally on battery power At this
7. f the unit and are available through the LCD display on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE UPS BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery may remain in the unit 4 Write the RMA provided by Customer Support on the outside of the package 5 Return the unit by insured pre paid carrier to the address provided by Customer Support Contact APC Web site www ape com 990 4418B 7 2011
8. is turned off corrected by a qualified electrical The building wiring presents a shock hazard that must be LED illuminates red The battery needs to be charged or replaced LEDs flash alternately Overload Shutdown While on battery power an overload condition has occurred in None Gensemin Back UPS is turned off one or more of the battery backup outlets while the Back UPS is operating on battery power Sleep Mode The beeping stops when While on battery power the battery is completely discharged x The Back UPS beeps once e Utility power is restored The Back UPS will awaken once utility power is restored ong every four seconds If utility power is not restored within 32 seconds The Back UPS is turned off Building Wiring Fault Building Wiring Fault None The Back UPS is unplugged from the wall outlet or is plugged into an improperly wired outlet Troubleshooting Problem and Possible Cause Solution The Back UPS will not turn on The Back UPS has not been turned on Press the Power on button The Back UPS is not connected to utility power there is no utility power available at the wall outlet or the utility power is experiencing a brownout or over voltage condition Make sure the power cord is securely connected to the wall outlet and that there is utility power available at the wall outlet Where applicable check that the wall outlet is switched on The batt
9. part 68 and part 15 of the FCC rules Operation is subject to the following two conditions 1 EMC i r This device may not cause harmful interference and 2 This Compliance i device must accept any interference received including interference that may cause undesired operation Connect the Battery The Back UPS is shipped with one battery cable disconnected Remove the Stop Connect the Battery label that covers the outlets Prior to connecting any equipment to the unit connect the battery cable to the unused battery terminal It is normal for small sparks to be seen when the battery cable is connected to the battery terminal O Press the battery compartment cover release tab located on the rear side of the unit Slide the battery cover off Connect the battery cable securely to the battery terminal Reinstall the battery compartment cover Be sure that the release tab locks into place Wall Mount Installation Horizontal installation use 2 screws 5 0 127 mm apart Vertical installation use 2 screws 4 3 110 4 mm apart Allow 5 16 8 mm of the screw to protrude from the wall Connect Equipment Battery Backup 4 Surge Protection are Back UPS Surge Protection Battery Backup Surge Protection Outlets Battery backup outlets provide protection to connected equipment when the Back UPS is turned on and connected to utility power
10. point the user should save all open files and shutdown the computer When utility power is restored the battery will recharge once every second The Power On LED flashes once every second while the Back UPS beeps The Back UPS battery has approximately two minutes of remaining runtime The Back UPS battery is near a total discharge state At this point the user should save all open files and shutdown the computer When utility power is restored the battery will recharge The Back UPS has an inadequate battery runtime The battery is not fully charged The battery is near the end of useful life and should be replaced Leave the Back UPS connected to utility power for 16 hours while the battery charges to full capacity As a battery ages the runtime capability decreases Contact APC at the Web site www apc com to order replacement batteries The Building Wiring Fault LED illuminates The building wiring presents a shock hazard that must be corrected by a qualified electrical Do not operate the Back UPS Call a qualified electrician to correct the building wiring fault outage The connection from the Back UPS to the internet is lost during a power The modem has lost power Connect the modem cable into one of the Battery Backup Surge Protection outlets 2011 APC by Schneider Electric APC the APC logo Back UPS and PowerChute are owned by Schneider Electric Industries S
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