Trend Micro Network VirusWall Enforcer 2500
Contents
1. 0 NYW2500 192 168 252 1 00 C0 9F D1 DD 26 V2 10 Device 192 168 252 1 DOM firmware ents Build 1 369 GM NVW_image 2 0 1959 en_US B Browse Upload progress pkan Elapsed time Remaining time Throughput x FIGURE 1 11 The Firmware Flash Utility Flash the Do Upgrading Network VirusWall Enforcer 2500 6 Click OK to begin the update process WARNING During the update do not turn off reset the device or modify any device settings If you uploaded the program file wait for the device to finish the automatic reset File Edit View Call aoe Help 5 8 ala a VirusWall Enforcer has entered the rescue mode network setting 192 168 252 1 259 299 299 0 192 168 252 234 yc for rescue image right now If you want to cancel the rescue mode press Ctrl C or reset the box Start getting image Image file name NVW_image 2 0 1359 en_US B sum Connected 3 25 43 T100 1 1152008 SCROLL CAPS Num Capture Print echo FIGURE 1 12 Upload Progress Example Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 1 20 After the update is complete wait for the device to automatically reboot N W HyperTerminal 15 x File Edit View Call Transfer Help Receive kernel image complete length 12945073 Decrypt image data Decrypt 18806 Kernel size 749849 Update Bootcode Update success2. EE 9 DEAE EE EE IE IEE IEE Load Optimal Default Save Changes and Exit values for all the Discard Changes and Exit setup questions Discard Changes F9 key can be used Load Optimal Defaults for this operation Select Screen xx Select Item Enter Go to Sub Screen 1 General Help Save and Exit Exit KK OR KOK KK OK KOK OK KOR KOK x x x x x x E DE DEDE DE DE DE PE JE JE JE 36 JE 36 36 36 3 3 JE HE PEIE IE JE JE PE PE JE JE JE JE JE JE 36 36 36 36 36 36 36 EJE JEJE IE DE JE JE JE JE JE E JE 3 6 36 EJE IE JE JE JE JE JE JE JE JEJE JEJEJEJE FEFE v02 56 C Copyright 1985 2004 American Megatrends Inc Connected 14 30 40 T100 115200 1 8 SCROLL CAPS Num Capture Print echo GURE 1 10 BIOS setup screen Reset the BIOS to the default setting a b 6 d e Type F4 during the countdown to enter BIOS Type the password qZTSpdum Select Exit gt Load Optimal Defaults Select Save Changes and Exit Select OK to exit Upgrading Network VirusWall Enforcer 2500 Upgrading the Boot Code and Program File Before running the utility to upgrade the boot code ensure that you have connected to Network VirusWall Enforcer 2500 using HyperTerminal and you are in rescue mode See Connecting to the Device for more information The upgrade procedure is the same for upgrading the boot code and image file WARNING
3. DE DE DE DE DE DE DE DE DE DE DE DE DE E DEDE DEDE DE DE E DEDE DEDE DE ME DE MEFE DEJE DEDE E DEJE DEDE DEDE E DE IE DEFE PE FE PE MEIE MEFE IE Network VirusWall Enforcer 2900 Preconfiguration D 1359 2 gt gt gt gt gt gt User name Password OK lt UP gt lt DOWN gt lt TAB gt Change field lt ENTER gt Select field lt Ctr1 R gt Refresh scsreen Connected 3 33 59 T100 152006 1 SCROLL CAPS Num Capture Print echo FIGURE 1 15 Successful program version upload example 1 22 Upgrading Network VirusWall Enforcer 2500 Performing a Rollback You can rollback Network VirusWall Enforcer 2500 to Network VirusWall 2500 1 5 and 1 8 by using the Appliance Firmware Flash Utility The utility is included on the Trend Micro Network Virus Wall Enforcer 2500 CD The rollback procedure is the same as the upgrade procedure However to rollback to Network Virus Wall 2500 1 5 you must have a previously saved version of the image file Before running the Appliance Firmware Flash Utility to rollback the boot code ensure that you have connected to Network Virus Wall Enforcer 2500 using HyperTerminal and you are in rescue mode See Connecting to the Device for more information The rollback procedure is the same for the boot code and image file WARNING You must replace the boot code B file before replacing the program file R
4. Device fi92 168 2521 000000000 User name nvw2500 Password lt BMC firmware FAZO BMC BMS25230BIN 07 Browse BMC checksum c L Upload progress 00 gt Elapsed time Remaining time si Throughput OK Cancel FIGURE 1 9 The Firmware Flash Utility Upgrading Network VirusWall Enforcer 2500 b Type or click Browse for the location of the BMC file BIN file The default location of the file on the Network VirusWall Enforcer 2500 CD is CD Drive Programs AFFU c Type the BMC checksum value Note You must type a checksum value to continue Refer to the BIOS BMC Checksum Reference for the corresponding checksum value for your BMC version You can download the latest version of the BIOS BMC Checksum Reference from http www trendmicro com download d Click OK A warning message displays e Click YES to continue and start the Appliance Firmware Flash Utility process A confirmation message displays f Click OK The device will automatically shut down after the BMC file update WARNING During the Appliance Firmware Flash Utility process do not turn off reset or modify any device setting Turn on the device Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 102 HyperTerminal File Edit Yiew Call Transfer Help Ola 5 8 2l Main Advanced Power Boot Security Exit TE BE DE DE DE DE DE PE DE DE DE DE E IE DE DE
5. Update success Nis Connected 17 36 05 1 8 115200 SCROLL CAPS uum Capture Print echo FIGURE 1 13 Boot code Version Upload Success Example Note The length and Kernel size may be different depending on the image Use the utility again to upload the new release version R file of the program file The default location of the file on the Network VirusWall Enforcer 2500 CD is CD Drive Programs AFFU Repeat this procedure from the beginning WARNING You must update the boot code B file before updating the image R file Upgrading Network VirusWall Enforcer 2500 9 After the update is complete wait for the device to automatically reboot The Preconfiguration login screen appears after this screen N W2500 HyperTerminal lt File Edit View Call Transfer Help 2a 5 8 Hew wor ow 217 527853 Restarting system Connected 0 27 10 tioo 115200 1 8 SCROLL CAPS NUM Capture Print echo FIGURE 1 14 Device Reboot Example 1 21 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 10 Confirm the update by checking the version in the lower right hand corner of the title box on the Preconfiguration login screen In this example the program version is 1359 N W HyperTerminal 4 loj xi File Edit View Call Transfer Help Welcome to Network VirusWall Enforcer 2500
6. 8 SCROLL CAPS NUM Capture Print echo A FIGURE 1 18 Boot code Version Upload Success Example Note The length and Kernel size may be different depending on the image 1 26 Upgrading Network VirusWall Enforcer 2500 Use the utility again to upload the previous version R file of the program file The default location of the file on the Network VirusWall Enforcer 2500 CD is CD Drive Programs AFFU downgrade WARNING You must replace the boot code B file before replacing the program file R file nyw HyperTerminal lol x File Edit View Call Transfer Help sole 5 8 Info Decrypt image data Info Decrypt image successfully Info Kernel size 966091 Connected 1 37 17 T100 115200 1 8 SCROLL CAPS NUM Capture Print echo FIGURE 1 19 Release Version Upload Success Example After the update is complete wait for the device to automatically reboot The Preconfiguration login screen appears after this screen 1 27 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 10 Confirm the update by checking the version in the lower right hand corner of the title box on the Preconfiguration login screen In this example the Network Virus Wall 2500 version is 1 8 and the program version is 1146 nyw HyperTerminal E x File Edit View Call Transfer Help Ole 5 5 ols DE E DE DE DE DE 9 DE DE DE DE E DEDE D
7. IP address automatically Use the following IP address IP address 192 168 252 2 Subnet mask 255 255 0 Default gateway 0 Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server aera Alternate DNS server i Advanced FIGURE 1 1 Computer IP Address and Subnet Mask 1 3 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 4 Open a terminal configuration software such as HyperTerminal for Windows a Click Start gt Programs gt Accessories gt Communications gt HyperTerminal HyperTerminal prompts you for connection information b Type a name for the connection and click OK Connection Description w New Connection Enter a name and choose an icon for the connection Name FIGURE 1 2 Connection Name Upgrading Network VirusWall Enforcer 2500 c On the Connect To screen select the communications port where the cable is connected ec zi B Nw 2500 Enter details for the phone number that you want to dial Country region Mawn 7 7 Area code 777 Phonenumbe 0007 Connect using z Cance FIGURE 1 3 Connect To Settings d Click OK Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 1 6 e On the Properties window set the following Bits per second 115200 Data Bits 8 Parity None Stop bits 1 Flow control None com
8. Properties I Port Settings Bits per second s20 o YS Data bits jo o H ewe Nore Stop bits i 000000 CSS Flow control Restore Defaults FIGURE 1 4 COM Properties f Click OK Upgrading Network VirusWall Enforcer 2500 g Click File gt Properties and then click the Settings tab h Set the following properties e Backspace key sends Del Emulation VT100 Telnet Terminal ID VT102 N W2500 Properties 2ixl ConnectTo Settings Function arrow and ctrl keys act as Terminal keys Windows keys C 3 Del C Space Ctrl H Backspace key sends Emulation T oo hd i Telnet terminal ID fvra 02 Backscroll buffer lines 500 Play sound when connecting or disconnecting Input Translation ASCII Setup FIGURE 1 5 Connection Settings Click Terminal Setup and select Block to have a clear view of the curser location Click OK The Connection Settings screen displays Click OK to complete the set up 1 7 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 8 Turn on or reset the device When the device resets a message appears prompting you to enter rescue mode 9 Type r at the prompt The Network VirusWall Enforcer 2500 rescue mode settings appear Note You will only have 5 seconds to type r at the prompt 102 HyperTerminal x File Edit View Call Transfer Help Network VirusWa
9. file Update the image R file The following sections in this document will take you through the steps required for upgrading your device Connecting to the Device Connect your computer to the device before using the Appliance Firmware Flash Utility Prepare the following before connecting to the device A computer running Microsoft Windows with a LAN port and configurable IP address as well as a CD drive An account belonging to the Administrator s group of the local computer on which the tool will run The Trend Micro Solutions CD for Network VirusWall Enforcer 2500 which contains the Application Firmware Flash Utility Upgrading Network VirusWall Enforcer 2500 To connect your computer to the device 1 2 Connect one end of the included RJ45 Ethernet cable to port 5 management port and the other end to your computer Connect one end of a RS232 console cable to the back of the device and the other end to the console port on your computer Configure the Local Area Connection properties to use the following settings IP 192 168 252 2 or the same subnet with 192 168 252 x Netmask 255 255 255 0 Default Gateway blank DNS blank Firewall disabled Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an
10. on the following site www trendmicro com download documentation rating asp Contents Preface Chapter 1 Index Network VirusWall Enforcer 2500 Documentation c cc P 2 7 3 1666 4 4 Upgrading Network VirusWall Enforcer 0 1 2 0 1 2 97 Using the Appliance Firmware Flash Utility o e 1 9 Running the Appliance Firmware Flash Utility 0 0 1 9 1 11 Updating the BIOS and BMC Upgrading the Boot Code and Program 116 eee 1 17 Performing a 00 1 23 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide Preface Welcome to the Trend Micro Network Virus Wall Enforcer 2500 Upgrade Guide This book contains information about the tasks you need to perform to upgrade to Network VirusWall Enforcer 2500 This guide is intended for novice and advanced users of Trend Micro Control Manager and Network VirusWall who want to plan deploy and preconfigure Network VirusWall Enforcer 2500 This preface discusses the following topics Network VirusWall Enforcer 2500 Documentation on page 2 e About This Upgrade Guide on page 3 Audience on page 4 Document Conventions on page 4 1 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide Network VirusWall Enforcer 2500 Documentation The Network Virus Wall Enforcer 2500 documentation consists of the following Online Help Web ba
11. 2 Insert the Trend Micro Solutions CD for Network Virus Wall Enforcer 2500 select the Appliance Firmware Flash Utility and then click Launch The main console appears and automatically searches for connected Network Virus Wall Enforcer 2500 devices Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide Ag Trend Micro Appliance Firmware Flash Utility Device Action Help S 6 P Detect Flash BIOS FlashBMC FlashLCM Flash DOM Exit IP Address MAC Address sh the BIOS firmware FIGURE 1 7 The Appliance Firmware Flash Utility If the utility has not yet detected the Network VirusWall Enforcer 2500 device click Detect on the toolbar menu The utility detects the Network VirusWall Enforcer 2500 device connected to the computer and lists it in the detection table Click the first row to select the detected device from the detection table Note You can only upgrade one Network VirusWall Enforcer 2500 device at a time Upgrading Network VirusWall Enforcer 2500 Updating the BIOS and BMC To update the BIOS and BMC 1 Click Flash BIOS The Flash screen appears x Device Action Help m iP Detect FlashBIOS FlashBMC FlashLCM Flash DOM Exit 192 168 252 1 00 16 36 02 6A 33 230 Device 192 168 2521 Update boot block Username fws Password BIOS firmware BIOS checksum paa 0 Upload progress 00 gt g
12. 500 6 Click OK to begin the update process WARNING During the update do not turn off reset the device or modify any device settings If you uploaded the program file wait for the device to finish the automatic reset nyw HyperTerminal E File Edit View Call Transfer Help o x Ola 5 8 cla Network VirusWall Enforcer has entered the rescue mode Current network setting Address 192 168 252 1 Netmask 255 259 295 0 Gateway 192 168 252 254 Waiting for rescue image right now If you want to cancel the rescue mode press Ctrl C or reset the box Start getting image Image file name NVH image 2 _downgrade en_US B Receive kernel image complete length 5849523 Decrypt image data Decrypt image successfully Kernel size 966091 Connected 0 17 58 fisszooe na SCROLL CAPS NUM Capture Print echo FIGURE 1 17 Upload Progress Example akom 1 25 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 7 After the update is complete wait for the device to automatically reboot nvw HyperTerminal o xl File Edit View Call Transfer Help xla l 3 Receive kernel image complete length 5849523 Decrypt image data Decrypt image successfully Kernel size Update PT Table Format Boot PT Update Bootcode Update success System Reboot Restarting system Connected 5 30 38 yri00 115200
13. B file Use the Network VirusWall 2500 1 8 program file with factory defaults and the original boot loader located on the Trend Micro Solutions CD for Network Virus Wall Enforcer 2500 or use a previously saved Network VirusWall 2500 1 5 or 1 8 version Note If you are running PC cillin 2002 or later set the Personal Firewall settings to low or medium when using the utility To replace the boot code or program file 1 Turn on the device A message prompts you to type r to enter rescue mode 2 Type r at the prompt The rescue mode settings displays 3 Run the Appliance Firmware Flash Utility again see Step 2 through Step 4 in Running the Appliance Firmware Flash Utility 4 Click Flash DOM The Flash screen appears 1 23 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 5 On the Flash dialog box perform the following a Click Browse and locate the boot code file B file The default location of the file on the Network VirusWall Enforcer 2500 CD is CD Drive Programs AFFU downgrade WARNING You must replace the boot code B file before replacing the program file R file b Click Open Appliance Firmware Flash Utility DOM IP Address ft92168 2521 0000 00 Upload progress e TEES Elapsed time Remaining time Throughput I OK Cancel FIGURE 1 16 The Firmware Flash Utility 1 24 Upgrading Network VirusWall Enforcer 2
14. EDE 9 DE IE DEDE E DE IE DEFE IE MEIE IEE IE MEIE EEE 9696 m Network VirusWall 2508 Preconfiguration gt 80 1146 gt Press lt ENTER gt to continue Connected 5 38 57 115200 8 N 1 CAPS NUM Capture Print DEA FIGURE 1 20 Preconfiguration login screen 1 28 Index A Administrator s Guide P 2 appliance firmware flash utility 1 9 audience P 4 B boot code 1 17 6 connecting to the device 1 2 Conventions P 4 document P 4 D Document conventions P 4 Document conventions P 4 Documentation P 2 G Getting Started Guide P 2 GSG See Getting Started Guide N Network VirusWall 2500 Administrator s Guide P 2 documentation P 2 audience P 4 conventions P 4 Getting Started Guide P 2 online help P 2 Upgrade Guide P 2 Notes Update Center P 2 0 OLH P 2 Online help P 2 1 performing an upgrade 1 2 Preface P 1 program file 1 17 R RJ45 ethernet cable 1 3 rollback 1 23 RS232 console cable 1 3 T Tips documentation P 2 U Update Center P 2 updating the BIOS and BMC 1 11 Upgrade Guide P 2 Ww Who should read this document audience P 4 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 2
15. TREND MICRO 2500 Upgrade Guide Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice Before installing and using the software please review the readme files release notes and the latest version of the applicable user documentation which are available from the Trend Micro Web site at http www trendmicro com download Trend Micro the Trend Micro t ball logo Control Manager OfficeScan ServerProtect TrendLabs and Trend Micro Damage Cleanup Services are trademarks or registered trademarks of Trend Micro Incorporated All other product or company names may be trademarks or registered trademarks of their owners Copyright 2005 2006 Trend Micro Incorporated All rights reserved Document Part No NVEM12677 603 13 Release Date August 2006 Protected by U S Patent No 5 623 600 and pending patents The user documentation for Trend Micro Network VirusWall Enforcer is intended to introduce the main features of the software and installation instructions for your production environment You should read through it prior to installing or using the software Detailed information about how to use specific features within the software are available in the online help file and the online Knowledge Base at Trend Micro s Web site Trend Micro is always seeking to improve its documentation Your feedback is always welcome Please evaluate this documentation
16. You must upgrade the boot code B file before upgrading the program file R file To use the most up to date program file and boot loader download them from the following Web site to your computer before upgrading www trendmicro com download Otherwise use the program file with factory defaults and the original boot loader located on the Trend Micro Solutions CD for Network Virus Wall Enforcer 2500 Note If you are running PC cillin 2002 or later set the Personal Firewall settings to low or medium when using the utility To upgrade the boot code or program file 1 Turn on the device A message prompts you to type r to enter rescue mode 2 Type r at the prompt The rescue mode settings displays 3 Run the Appliance Firmware Flash Utility again see Step 2 through Step 4 in Running the Appliance Firmware Flash Utility 4 Click Flash DOM The Flash screen appears 1 17 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 1 18 5 On the Flash dialog box perform the following a Click Browse and locate the boot code file B file The default location of the file on the Network VirusWall Enforcer 2500 CD is CD Drive Programs AFFU WARNING You must update the boot code B file before updating the image R file b Click Open m Trend Micro Appliance Firmware Flash Utility x Device Action Help Detect FlashBIOS FlashBMC FlashLCM Flash DOM Exit
17. icro com download or http www trendmicro com en products network nvwe eval uate overview htm for updates to the Network Virus Wall Enforcer documentation and program file Preface About This Upgrade Guide The Network Virus Wall Enforcer 2500 Upgrade Guide discusses the following topics Performing an Upgrade instructions for upgrading to Network VirusWall Enforcer 2500 Connecting to the Device instructions for uploading the new image file Using the Appliance Firmware Flash Utility instructions for uploading the BIOS and BMC files Performing a Rollback instructions for rolling back to a previous version of Network VirusWall Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide Audience The Network Virus Wall Enforcer 2500 documentation assumes a basic knowledge of security systems including e Antivirus and content security protection e Network concepts such as IP address netmask topology LAN settings e Various network topologies e Network devices and their administration e Network configuration such as the use of VLAN SNMP Document Conventions To help you locate and interpret information easily the Network VirusWall Enforcer 2500 documentation uses the following conventions CONVENTION DESCRIPTION ALL CAPITALS Acronyms abbreviations and names of certain com mands and keys on the keyboard Bold Menus and menu commands command buttons tabs options a
18. ll has entered the rescue mode Current network setting Address 192 168 252 1 Netmask 259 259 259 0 Gateway 192 168 252 254 tftp server will timeout in 3000 seconds Waiting for rescue image right now If you want to cancel the rescue mode just reset the box Connected 14 20 39 T100 115200 8 SCROLL CAPS Num Capture Print echo FIGURE 1 6 Entering Rescue Mode Upgrading Network VirusWall Enforcer 2500 Using the Appliance Firmware Flash Utility Use the Appliance Firmware Flash Utility to update the device BMC baseboard management controller firmware BIOS basic input output system LCM and program file The utility is a graphical user interface tool that provides a user friendly method of uploading the latest program file and boot loader The utility is included on the Trend Micro Solutions CD for Network VirusWall Enforcer 2500 Running the Appliance Firmware Flash Utility Before running the utility ensure that you are using the latest NIC driver and that you have disabled any firewall applications on the computer used with the AFFU Running the Appliance Firmware Flash Utility AFFU 1 Log on to the computer used with the AFFU using an Administrator account Note The account used to log on to the computer on which the utility will run must have administrator rights or should belong to the Administrator s Group Otherwise the utility cannot successfully execute
19. nd tasks Italics References to other documentation Monospace Examples sample command lines program code Web URL file name and program output Note Configuration notes Tip Recommendations WARNING Reminders on actions or configurations that should be avoided FAILOVER Network VirusWall Enforcer interface connected to the device in a failover pair TABLE 1 Conventions used in the Network VirusWall Enforcer 2500 documentation Chapter 1 Upgrading Network VirusWall Enforcer 2500 You can upgrade Network VirusWall 2500 from version 1 5 and 1 8 to Network Virus Wall Enforcer 2500 by using the Appliance Firmware Flash Utility The utility is included on the Trend Micro Network VirusWall Enforcer 2500 CD This chapter contains the following topics e Performing an Upgrade on page 1 2 Connecting to the Device on page 1 2 Using the Appliance Firmware Flash Utility on page 1 9 e Performing a Rollback on page 1 23 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide Performing an Upgrade To upgrade from Network VirusWall 2500 version 1 5 or 1 8 to Network Virus Wall Enforcer 2500 perform the following Make a copy of your current network settings to ensure that you can restore the settings at anytime Configure HyperTerminal to connect to the device Update the BMC and BIOS Update the boot code B file WARNING You must update the boot code B file before updating the image R
20. sed documentation that is accessible from the Network Virus Wall Enforcer Web console The Network VirusWall Enforcer Online Help contains explanations about the Network VirusWall Enforcer components and features Upgrade Guide UG PDF documentation that is accessible from the Solutions CD for Network VirusWall Enforcer 2500 or downloadable from the Trend Micro Web site The UG contains explanations about upgrading from Network VirusWall 2500 1 5 and 1 8 to Network VirusWall Enforcer 2500 Getting Started Guide GSG PDF documentation that is accessible from the Solutions CD for Network VirusWall Enforcer 2500 or downloadable from the Trend Micro Web site The GSG contains instructions on deploying Network Virus Wall Enforcer a task that includes planning testing and preconfiguration See About This Upgrade Guide for chapters available in this book Administrator s Guide AG PDF documentation that is accessible from the Solutions CD for Network VirusWall Enforcer 2500 or downloadable from the Trend Micro Web site The AG contains explanation of the Network Virus Wall Enforcer architecture and instructions on how to configure and administer Network VirusWall Enforcer using the applicable management tools Topics include Frequently Asked Questions FAQs Troubleshooting and Glossary chapters Tip Trend Micro recommends checking the corresponding Network Virus Wall Enforcer link from the Update Center nttp www trendm
21. t Flash progress a lakyst2k Elapsed time es Remaining time ay Throughput OK Cancel FIGURE 1 8 The Firmware Flash Utility Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 2 On the Flash dialog box perform the following Note The Device field value corresponds to the fixed Network Virus Wall Enforcer 2500 device IP in rescue mode a Select Yes for Update Boot Block WARNING Jfa power loss interrupts the BIOS boot block update BIOS will no longer be able to operate Type the following user name and password in the corresponding fields User name nvw2500 Password qZTSpdum b Type or click Browse to determine the location of the BIOS file ROM file The default location of the file on the Network VirusWall Enforcer 2500 CD is CD Drive Programs AFFU c Type the BIOS checksum value Note You must type the checksum value to continue Refer to the BIOS BMC Checksum Reference for the corresponding checksum value for your BIOS version You can download the latest version of the BIOS BMC Checksum Reference from http www trendmicro com download d Click OK Upgrading Network VirusWall Enforcer 2500 e On the warning message that displays click YES to continue and start the Appliance Firmware Flash Utility process WARNING During the Appliance Firmware Flash Utility process do not turn off reset or modify any device settings Wait for
22. the automatic reboot before performing any further tasks The utility console displays the progress and informs you of a successful BIOS firmware update While refreshing the settings Network VirusWall Enforcer 2500 enables failopen and allows network traffic to pass through the device However there is approximately 30 seconds of downtime when the Network Virus Wall Enforcer 2500 ports are disconnected from the network After NVW refreshes the settings it establishes the network connection Turn on the device When the device resets a message appears prompting you to enter rescue mode Type r at the prompt The Network VirusWall Enforcer 2500 rescue mode settings appear Run the Appliance Firmware Flash Utility again see Step 2 through Step 4 in Running the Appliance Firmware Flash Utility on page 1 9 Click Flash BMC The Flash screen appears 1 13 Trend Micro Network VirusWall Enforcer 2500 Upgrade Guide 7 On the Flash dialog box perform the following a Type the following user name and password in the corresponding fields User name nvw2500 Password gZTSpdum Note These values are the default fixed values and the system cannot accept any changes to them m Trend Micro Appliance Firmware Flash Utility mi x Device Action Help N 0 Detect FlashBIOS FlashBMC FlashLCM Flash DOM Exit 192 168 252 1 00 16 36 02 64 33 v2 30 Appliance Firmware Flash Utility BMC x
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