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Epson WorkForce 520

1. Epson America Inc Limited Warranty What Is Covered Epson America Inc Epson warrants to the original retail purchaser that the Epson printer covered by this limited warranty statement if purchased and operated only in the United States or Canada will be free from defects in workmanship and materials for a period of one 1 year from the date of original purchase For warranty service you must provide proof of the date of original purchase What Epson Will Do To Correct Problems Should your Epson printer prove defective during the warranty period please call the Epson Connections at 562 276 4382 U S or 905 709 3839 Canada for warranty repair instructions and return authorization An Epson service technician will provide telephone diagnostic service to determine whether the printer requires service If service 15 needed Epson will at its option exchange or repair the printer without charge for parts or labor If Epson authorizes an exchange for the defective unit Epson will ship a replacement printer to you freight prepaid so long as you 60 Notices use an address in Canada or the U S excluding Puerto Rico and U S Possessions Shipments to other locations will be made freight collect You are responsible for securely packaging the defective unit and returning it to Epson within five 5 working days of receipt of the replacement Epson requires a debit or a credit card number to secure the cost of the replac
2. x Printing Preferences 7 Shortcuts Main BY Advanced T Page Layout 4 Maintenance Quality Option i E B Text amp Image Photo Best Photo Paper Options Print Options Fix Photo Fix Red Eye Type Plain Paper Bright White Paper v P Size Letter 8 1 2x 11in Print Preview Black Grayscale 9 Borders Quiet Mode Ink Levels Orientation fA a Portrait m Landscape V Show this screen first Reset Defaults Online Support Show Settings ok cms J _ Hep For more information about print settings click Help Click here for borderless photos Select your document or photo Orientation 4 To resize your printout or print double sided click the Page Layout tab 32 Printing From Your Computer 5 For more printing options click the Advanced tab 6 Click OK to save your settings 7 Click OK or Print to start printing This window appears and shows the progress of your print job A epson arma EPSON Media Type Plain Paper Bright White Paper Paper Size Letter 8 1 2 x 11in Page 0 1 Cancel printing Printing With a Macintosh Follow the steps below to print from Mac OS X 10 5 to 10 6 Note If you re printing from Mac OS X 10 4 see your online User s Guide for instructions 1 Opena photo or document in a printing program open the File menu and select Prin
3. Never turn off the product while ink is charging or you ll waste ink If you see an ink replacement message on the LCD screen press OK and press down all the cartridges securely Then press OK again If you remove a low or expended ink cartridge you cannot reinstall and use the cartridge 48 Replacing Ink Cartridges Solving Problems If you have a problem with your Epson product check the messages on the LCD screen to diagnose the cause You can also check the basic troubleshooting suggestions beginning on page 50 or your online Users Guide Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Open your online Download the Users Guide and select Download the Latest Software or visit ani x IN Epsons support website at epson com support U S or e epson ca support Canada With Windows you can select Driver Update on the Maintenance tab in the printer settings window You can also click Start or select Programs or All Programs select EPSON select your product and click Driver Update Error Indicators Follow the instructions on the LCD screen to solve most common problems If you see one of the error messages below follow the steps here to proceed LCD screen messages Problem and solution Printer error Turn the product off make sure no paper is jammed inside see page 52 and turn it back on If the error is not re
4. A or V to select Maintenance then press OK Select Sound then select Off and press OK Copying a Document or Photo You can copy documents onto plain paper or Epson special paper just like you would on a copy machine If you use the Automatic Document Feeder you can copy up to 30 sheets at a time onto letter or A4 size plain paper You can copy a photo onto 4 x 6 inch 5 x 7 inch letter size or A4 size Epson photo paper various types available for instant photo reprints 1 Load paper in the sheet feeder see page 25 2 Place your original document or photo on the scanner glass or load your documents in the Automatic Document Feeder see page 28 Note When you use the Copy function with originals loaded in the Automatic Document Feeder letter size paper is automatically selected for your printed copies If you copy a legal size document the image will be cropped to fit To copy a full legal size document on letter size paper press v Menu select Reduce Enlarge then press OK Press A or V to select Legal gt Letter then press OK 30 Copying a Document or Photo Press the Copy button Press A or Y or use the numeric keypad to select the number of copies you want up to 99 To change the layout press Menu then press YT OK Press A or V to select With Border to leave a KT Border small margin around the image or Borderless to expand the image all the way to the edge of the paper slight cropping may o
5. a soft cloth if necessary Do not spray glass cleaner directly on the glass Problems and Solutions 53 Where to Get Help Epson Technical Support Internet Support Visit Epson s support website at epson com support U S or epson ca support Canada and select your product for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready B Product name WorkForce 520 525 Series R Product serial number located on the label in back R Proof of purchase such as a store receipt and date of purchase B Computer configuration and description of the problem Then call m U S 562 276 4382 6 AM 6 PM Pacific Time Monday through Friday m Canada 905 709 3839 6 AM 6 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Other Software Technical Support ABBYY FineReader Phone 510 226 6717 www abbyyusa com support a
6. added to the Epson product after its shipment from Epson e g dealer or user added boards or components Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse abuse improper installation neglect improper shipping damage caused by disasters such as fire flood and lightning improper electrical current software problems interaction with non Epson products or service other than by an Epson Authorized Servicer If a claimed defect cannot be identified or reproduced you will be held responsible for the costs incurred THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE UNLESS STATED HEREIN ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF Notices 61 WARRANTY OR ANY OTHER LEGAL THEORY IN NO EV
7. or lowercase letters abc correctly Press the buttons repeatedly to select uppercase letters or lowercase letters or numbers and special characters al Press P to move to the next character x 4 Press 4 to delete a character 3 When youre done entering your network name y By press OK 4 Continue with step 3 on page 12 to enter your network password Setting Up Additional Computers 1 Make sure your product is turned on 2 Insert the product software CD 3 Windows 7 and Windows Vista If you see the AutoPlay window click Run Setup exe When you see the User Account Control screen click Yes or Continue Windows XP When you see the Software Installation screen continue with step 4 Mac OS X Double click the 7 Epson icon 14 Wireless Network Setup 4 When you see this screen click Install WorkForce 520 525 Series Software Installation Click Install to get started Epson drivers and utilities Epson User s Guide Bonus software If you need to install individual items click Custom Custom Q bit 5 When you see this screen select Wireless connection and click Next WorkForce 520 525 Series Select Your Connection 9 Wireless connection Add the printer to my existing network or set up this computer to print over my network Direct USB connection Connect the printer directly to my computer with a USB cable not included Wired network connection Add t
8. printer for the first time then click Next WorkForce 520 525 Series Network Setup 9 Set up printer for the first time Add the printer to my existing Ethernet network The printer is already on my Ethernet network Set up this computer to print over the network Which option should choose 7 When you see this screen connect the product to your router access point or hub with an Ethernet network cable then click Next WorkForce 520 525 Series Software Installation Plug an Ethernet cable into an available LAN port on your router access point or hub Plug the other end into your Epson printer Make sure your equipment is turned on 8 Mac OS X 10 6 Skip to step 14 on page 21 9 Wait while the software is installed then click Next to start network installation 20 Wired Ethernet Network Setup 10 When you see the Firewall Warning screen click Next E EpsonNet Setup EpsonNet Setup Firewall Warning If you see a firewall message click Unblock or Allow to let EpsonNet Setup continue If you block the Epson software the installation may not be successful Select Allow Access below to automatically unblock your Windows Firewall Click here for more detailed information V Allow Access Windows Firewall only SV Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or B
9. to let EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or Block Wired Ethernet Network Setup 23 10 If you see a screen like this one select the product you would like to set up then click Next Lo amp les g EpsonNet Setup Select a Printer Select the printer you want to set up from the list Use the MAC address to identify the printer The MAC address can be found on the network status sheet Please see the Network Installation Guide for more information MAC Address IP Address 00004837819C 192 168 1 111 0000483780F3 192 168 1 103 11 Wait while EpsonNet Setup configures your product for the network 12 If you see an Installation Complete screen that includes a Print Test Page button click it to print a test page 65 EpsonNet Senin Installation Complete Epson MAC Address 00004837E1CD Setup completed successfully Click Finish to close the Setup Printer Network printing is now enabled Click Print Test Page to try printing over the network See your documentation for details on loading paper Print Test Page 13 Click Finish 14 Follow the instructions on the screen to install the rest of your software When installation is complete remove the CD 24 Wired Ethernet Network Setup Loading Paper You can print documents and photos on a variety of paper types and sizes For details see page 26 For instructions on loading envelopes s
10. use for the answering machine 6 Press Menu to exit the Fax Settings menu 38 Setting Up Fax Features Sending a Fax From the Control Panel You can send a fax by manually entering a fax number as described below Note To dial the number using a telephone by redialing or by selecting from your speed dial list see the next section To send a fax from your computer using the Epson FAX Utility see your online User s Guide E 2 3 Place your original s for faxing see page 28 Press the amp Fax button Fax 12 30 OH Use the numeric keypad to manually enter the fax number You can enter up to 64 digits To change fax settings press Menu and select settings as necessary Press the B amp W or Color button to send your fax Note If the recipient s fax machine prints only in black and white your fax is automatically sent in black and white even if you select color B If you are scanning with the Automatic Document Feeder your document is automatically scanned and faxed B Ifyou placed your document on the scanner glass you see this screen after the first page is Add another page scanned Yes 2 No If you need to fax additional pages place your original on the scanner glass or in the Automatic Document Feeder Then press 1 to continue If you do not need to fax another page press 2 Your document is faxed m Ifthe fax number is busy you see a redialing message and the product redials a
11. 5 x 11 inches 216 x 279 mm Letter 8 5 x 11 inches 216 x 279 mm A4 8 3 x 11 7 inches 210 x 297 mrm Letter 8 5 x 11 inches 216 x 279 mm 5041141 9042183 25 5041667 50 5041809 50 S042038 100 20 S041649 S041271 S041586 S041106 S041153 Using Special Papers 27 Placing Originals for Copying Scanning or Faxing Before you copy scan or fax place your documents or photos on the scanner glass or in the Automatic Document Feeder Using the Scanner Glass You can place a photo or a document up to letter size or A4 size on the scanner glass 1 Open the document cover 2 Place your original face down on the scanner glass with the top against the back left corner 3 Close the cover gently to keep your original in place Using the Automatic Document Feeder You can place up to 30 letter or A4 size sheets or 10 legal size sheets in the Automatic Document Feeder ADF 1 Open the ADF paper support 28 Placing Originals for Copying Scanning or Faxing 2 Slide the edge guide outward 3 Fan the originals then tap them on a flat surface to even the edges 4 Insert the originals face up top edge first Using the Automatic Document Feeder 29 Copying a Document or Photo Follow the instructions in this section to make color or black and white copies Note To turn off the beep heard when you press a button press Copy press v Menu press
12. C address Then see your router or access points documentation for instructions B If your wireless router or access point doesnt broadcast its network name SSID see page 14 for instructions on manually entering your wireless network name If your wireless router or access point has wireless security enabled you will also need to know what kind of security it is using B Ifthe product doesnt connect to your wireless network the WEP key or WPA passphrase may have been entered incorrectly EpsonNet Setup was unable to find my product on the network Make sure the product is turned on and the WiFi light on the product is on 50 Problems and Solutions Network setup was unsuccessful Make sure that the product is turned on and the WiFi light on the product is on Then remove and reinsert the CD to reinstall the product software The product does not appear in the Add Printer window Mac OS X Make sure the printer driver was installed correctly and that your computers TCP IP settings are configured correctly Cannot print over the network R Make sure the product is turned on and the WiFi light on the product is on B When using TCP IP make sure the product s IP address is set correctly for your network If your network does not assign IP addresses using DHCP you need to set the IP address manually Printing is slow or the print is cut off Print a Network Status Sheet see below and check the signal strength If it s poor try mov
13. C address can be found on the network status sheet Please see the Network Installation Guide for more information MAC Address IP Address 00004837819C 192 168 1 111 0000483780F3 192 168 1 103 11 Wait while EpsonNet Setup configures your product for the network 12 When you see the Installation Complete screen print a test page then click Finish EpsonNet Setup EpsonNet e Installation Complete Epson MAC Address 00004837E1CD Setup completed successfully Click Finish to close the Setup Printer Network printing is now enabled Click Print Test Page to try printing over the network See your documentation for details on loading paper Print Test Page 13 Follow the instructions on the screen to install the rest of your software When installation is complete remove the CD Wireless Network Setup 17 Wired Ethernet Network Setup The steps in this section provide detailed instructions for setting up your product on a wired Ethernet network Note If you re having trouble setting up your product see Network Problems on page 50 m If this is the first time that youre installing the product follow the steps below B If your product is already on your wired network and you need to set up additional computers to print to the product see page 22 Installing for the First Time 1 Make sure your product is turned on Note If you previously set up t
14. ENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction To find the Epson Authorized Reseller nearest you visit our website at http www epson com To find the Epson Customer Care Center nearest you visit http www epson com support You can also write to Epson America Inc P O Box 93012 Long Beach CA 90809 3012 62 Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other equipment Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or exp
15. Series lets you send faxes by entering fax numbers selecting entries from a speed dial or group dial list or using the one touch dial buttons Using the Automatic Document Feeder you can fax up to 30 pages at a time Note You can also send a fax from your computer using the Epson FAX Utility With Windows see the online User s Guide With Macintosh download the utility from the Epson support web site listed on page 54 Connecting a Phone or Answering Machine 1 Connect the phone cable from the wall jack to the LINE port on the back of the product Note If you re connecting the product to a DSL phone line you must plug a DSL filter into the wall jack or you won t be able to use the fax or telephone equipment Contact your DSL provider for the necessary filter 2 To use a telephone or answering machine you need a second phone cable Connect one end of the cable to the telephone or answering machine and connect the other end to the EXT port on the back of the product 36 Faxing a Document LINE cable Telephone wall jack On TM Ii Telephone wall jack Ce wl C In Auto Answer mode if the incoming call is a fax and you pick up the phone or the answering machine answers the WorkForce 520 525 Series automatically begins receiving the fax If the other party is a caller the phone can be used as normal or a message can be left on the answering machine Note Any phone
16. Use the numeric keypad to enter your phone number up to 20 digits 3 When youre done press OK to return to the Your Phone Number screen 4 Press Menu to exit the Fax Settings menu Using the Keypad to Enter Numbers and Characters When entering phone numbers and text in Fax mode follow these guidelines B To enter a fax number use the numeric keypad Press Redial Pause to insert a pause symbol when a pause is required during dialing Use the button to insert the symbol when entering an international phone number B To move the cursor add a space or delete a character B lt or Move the cursor to the left or right m Auto Answer Inserts a space and moves the cursor right B Speed Dial Group Dial Deletes a character and moves the cursor left B To enter characters press a keypad button repeatedly to switch between uppercase lowercase or numbers Press 1 to enter special characters Selecting the Number of Rings to Answer If you connected an answering machine and it is set to pick up on the fourth ring you should set the WorkForce 520 525 Series to pick up on the fifth ring or later 1 Press the amp Fax button then press Menu 2 Press A or V to select Fax Settings then press OK 3 Press A or V to select Communication then press OK 4 Press A or V to select Rings to Answer then press OK 5 Press A or Y or use the numeric keypad to select the number of rings then press OK Select more rings than you
17. WorkForce 520 525 Series Quick Guide Network Setup Basic Copying Printing Scanning and Faxing Maintenance Solving Problems Contents Network Setup n nnn 4 Wireless Network De xc dieere Metab ee Mee ctio e Eus Rad uti 4 Wired Ethernet Netwotk Setup lt 0 ie aeos ENERO e RE wee eae es 18 Loading Paper 000 cece eee eens 25 Usne Special Ape ls enaa ots doxes cribs cae E I caer tnd ate Sewanee 26 Placing Originals for Copying Scanning or Faxing 28 sine OT alas acus iu E N RN NR N dem ae nas a RN Rae R ee ad A 28 Using the Automatic Document Feeder 2o etr Remb 28 Copying a Document or Photo 30 Copvinea Documenbor Photo 4 icum xbd cce SD Ue vs 30 Printing From Your Computer L 32 Printing In Windows 24 e scis duoi acid HR RM qo bu vis fed wots eS 32 Punime Witha Macintosh jive sceyt2e NER E H EN R ieee eee 33 Selecting tne Correct Paper Type ace ue dice e poem Bt e ees 35 Faxing a Document e cece ees 36 Connecting a Phone or Answering Machine 1 eee ee 36 setting Up Bax Ferres ianea Doce etes qoR RC eod is a NAT UO a ei 37 Sendinga Fax From the Control Panel 53222 REREERRERICHEER S 39 BCOeIUIHP Taxes uana euo d ubere ard atio dta def eee didnt 40 Scanning a Document or Photo 41 Quick Scanning With the Scan Button xs se se ee 41 Scanning With Epson Scan SoftWare ss ses deas err RR RRR NR TN 42 Scammin
18. al Notice Other product names used herein are for identification purposes Py only and may be trademarks of their respective owners Epson disclaims any and all A rights in those marks This information is subject to change without notice ENERGY STAR 2010 Epson America Inc 1 10 Notices 63 EPSON EXCEED YOUR VISION 411861500 Printed in XXXXXX
19. atic O Advanced Select higher quality or faster printing if available 6 Choose any other printing options you may need from the pop up menu See the online Users Guide for details 34 Printing With a Macintosh 7 Click the Advanced button to change additional settings Note For more information on print settings click 8 Click Print 9 To monitor your print job click the amp printer icon in the dock Cancel printing Pa use or Printing ActionGear tiff resume Page 1 of 1 printing Completed Selectthe print job Sent Today 1 38 PM Selecting the Correct Paper Type Select the correct Type see page 32 or Media Type see page 34 setting in your printer software so the ink coverage can be adjusted accordingly For this paper media Select this setting Plain paper Plain Paper Bright White Paper Epson Bright White Paper Epson Presentation Paper Matte Epson lron on Cool Peel Transfer paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Photo Quality Self adhesive Sheets Selecting the Correct Paper Type 35 Faxing a Document Your WorkForce 520 525
20. bbyyusa com 54 Where to Get Help Notices Important Safety Instructions Before using your Epson product read and follow these safety instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged If you won t be using the product for a long period unplug the power cord from the electrical outlet Always turn off the product using the O On button and wait until the O On light stops flashing before unplugging the product or cutting off power to the electrical outlet Avoid plugging the product into an outlet on the same circuit as a photocopier or air conditioning system that regularly switches on and off or on an outlet controlled by a wall switch or timer Do not let the power cord become damaged or frayed If you use an extension cord with the product make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Place the product on a flat stable surface that extends beyond its base in all directions It will not operate pr
21. ccur then press OK Note You cannot print borderless on plain paper To change paper type paper size or any other print settings press A or Y to select the setting then press OK Press A or Y to select an option then press OK Note Not all Paper Type Paper Size Layout and Quality settings may be available depending on the options you choose See the online User s Guide for details After you finish selecting settings press Menu to exit the settings menu Press the amp B amp W or Color button to begin copying To cancel copying press Q Stop Clear Settings Note Do not pull out paper as it is printing it ejects automatically Copying a Document or Photo 31 Printing From Your Computer This section describes the basic steps for printing from a Windows or Macintosh computer For detailed instructions on printing see the online Users Guide Tip It s a good idea to check for updates to your Epson product software see page 49 Printing in Windows 1 Opena photo or document in a printing program open the File menu and select Print 2 Select your product then click the Preferences or Properties button 3 On the Main tab select basic print settings Make sure you choose the correct paper Type setting for your paper see page 35 Select the type of document you re printing choose Photo or Best Photo for pictures Select your paper Type Select your paper Size Tip
22. d click Next WorkForce 520 525 Series Select Your Connection A Wireless connection Add the printer to my existing network or set up this computer to print over my network Direct USB connection Connect the printer directly to my computer with a USB cable not included 9 Wired network connection Add the printer to my existing Ethernet network or set up this computer to print over my network 22 Wired Ethernet Network Setup 6 When you see this screen select The printer is already on my Ethernet network then click Next WorkForce 520 525 Series Network Setup 9 Set up printer for the first time Add the printer to my existing Ethernet network The printer is already on my Ethernet network Set up this computer to print over the network Which option should choose 7 Mac OS X 10 6 Skip to step 14 on page 24 8 Wait while the software is installed then click Next to start network installation 9 When you see the Firewall Warning screen click Next WI EpsonNet Setup Firewall Warning If you see a firewall message click Unblock or Allow to let EpsonNet Setup continue If you block the Epson software the installation may not be successful Select Allow Access below to automatically unblock your Windows Firewall Click here for more detailed information V Allow Access Windows Firewall only Note If you see a firewall alert message click Unblock or Allow
23. e of other products may affect your print quality and could result in product damage 46 Purchasing Epson Ink Cartridges Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a small amount of ink remains in the cartridge after the replace cartridge indicator comes on The product ships with full cartridges and part of the ink from the first cartridges is used for priming the product For best printing results use up a cartridge within six months of opening the package and before the expiration date on the cartridge box Store ink cartridges in a cool dark place If cartridges have been exposed to cold temperatures allow them to warm up to room temperature for at least 3 hours before using them Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin Caution Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability Leave the expended cartridge installed until you have obtained a replacement or the ink remaining in the print head nozzles may dry out 1 Turn on the product 2 Ifan ink cartridge is low or expended you see a You need to replac message on the LCD screen indicating which Press OK to replaci color to replace Press OK If a cartridge is expended you must replace it to be able to print or copy Ifa cartridge is low you can cont
24. ee your online User s Guide 1 Open the paper support and pull up the extensions Then pull out the output tray extensions and flip up the paper stopper Note If you are using legal size paper do not raise the paper stopper 2 Squeeze the edge guide as you slide it all the way to the left If the feeder guard is in the way flip it forward 3 Load paper against the right edge and behind the tab with the glossy or printable side face up Load letterhead or pre printed paper top edge first Always load paper short edge first don t load it sideways Loading Paper 25 You can load up to about 100 sheets of plain paper or 20 sheets of photo paper Load other special papers one sheet at a time See your online User s Guide for details Note If you are just making a copy or printing a rough draft plain paper is fine However for the best results use one of Epson s special ink jet papers as listed below 4 Squeeze the edge guide and slide it against the paper but not too tightly Using Special Papers Epson offers a wide array of high quality papers making it easy to maximize the impact of your documents photos presentations and other projects You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purcha
25. eing produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Trade Name Epson Type of Product Multifunction printer Model C365A Notices 57 FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back side is a label that contains among other information the FCC registration number and the ringer equivalence number REN for this equipment You must upon request provide this information to your local telephone company The information associated with the services the equipment is to be connected are REN 0 0B Jack type RJ 11C The REN is useful to determine the quantity of devices that you may connect to your telephone line and still have all of those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices that you may connect to your line you may want to contact your local telephone company to determine the maximum REN for your calling area For products approved afte
26. ement printer in the event that you fail to return the defective one If Epson authorizes repair instead of exchange Epson will direct you to send your printer to Epson or its authorized service center where the printer will be repaired and sent back to you You are responsible for packing the printer and for all costs to and from the Epson authorized service center When warranty service involves the exchange of the printer or a part the item replaced becomes Epson property The replacement printer or part may be new or refurbished to the Epson standard of quality and at Epson s option may be another model of like kind and quality Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty What This Warranty Does Not Cover This warranty covers only normal use in the United States and Canada Using this product for continuous production or similar high duty purposes is not considered normal use damage maintenance or service from such use will not be covered under this warranty This warranty is not transferable This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured distributed or certified by Epson This warranty does not cover ribbons ink cartridges or third party parts components or peripheral devices
27. enses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation In addition to software program rights owned by Seiko Epson Corporation this product also includes open source software Refer to OSS pdf on your product software CD ROM for a list of open source software and software license terms applied to this printer Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Trademarks Epson is a registered trademark Epson Exceed Your Vision is a registered logomark and Supplies Central is a service mark of Seiko Epson Corporation WorkForce is a registered trademark and Epson Connection is a service mark of Epson America Inc Gener
28. ents fax machine is turned on and working Make sure the LINE port on the product is connected to a telephone wall jack Verify that the telephone wall jack works by connecting a phone to it Make sure the Auto Answer light is turned on to receive faxes automatically If your phone line includes voice mail answering services calls or faxes may be inadvertently received by your voice mail service If the line has static press amp Fax press Menu select Fax Settings select Communication and turn off the V 34 and ECM settings If the product is connected to a DSL phone line you must have a DSL filter connected to the phone jack Contact your DSL provider for the filter If you connected a telephone or answering machine make sure it is connected to the EXT port Print Quality Problems For the best print quality use Epson papers see page 26 and genuine Epson ink cartridges see page 47 If you notice light or dark bands across your printouts or they are too faint run a nozzle check see page 44 to see if the print head needs cleaning If you notice jagged vertical lines you may need to align the print head See the online User s Guide for instructions The ink cartridges may be low on ink Check your cartridge levels see page 45 and replace cartridges if necessary see page 47 Clean the scanner glass with a soft dry lint free cloth paper towels are not recommended or use a small amount of glass cleaner on
29. essful Select Allow Access below to automatically unblock your Windows Firewall Click here for more detailed information Allow Access Windows Firewall only Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or Block 8 Wireless Network Setup 5 When you see a screen like the following select your network name SSID from the list then click Next ll EpsonNet Setup w EpsonNet Senih Wireless Network Name SSID j Epson MAC Address 00004837E1CD Select or enter the name SSID of your wireless network router access point Communication Mode all SSID Communication Mode My Network Infrastructure E Enter Manually Note If your network name isn t in the list select Enter Manually If your network name contains uppercase ABC or lowercase abc letters enter them correctly 6 Ifyou see a screen like the following enter your security key or passphrase then click Next E EpsonNet Setup d EpsonNet Setup Enter Security Key P assword WPA Epson MAC Address 00004837E1CD Enter Security Key Password WPA If your security key password contains upper or lower case letters be sure to enter them correctly If you do not know your security key password check the bottom of your wireless router access point or contact the person who set up your wireles
30. finished click Next WorkForce 520 525 Series 1 Press A or Y on the printer Ex until you see the name of Jun a your wireless network Balect SSID 0ther SSIDs b EA J 2 Press OK qe 4 If you don t see your network s name you can enter it manually See your Quick Guide for instructions Back next If your network name isnt listed try the following R Make sure that your wireless router or access point is turned on and working correctly Press the Stop Clear Settings button to return to the previous screen press OK to select Setup Wizard then repeat step 2 B Ifyou still cant find the network name in the list your router or access point is not broadcasting its network name Press A or Y to select Other SSIDs then press OK Continue with the steps in Entering Your SSID Manually on page 14 Wireless Network Setup 11 3 When you see this screen do one of the following WorkForce 520 525 Series 1 Press the number buttons to enter your wireless password Pressing again scrolls through characters gt moves to the next character lt deletes a character Note If your password contains uppercase ABC or lowercase abc letters be sure to enter them correctly 2 Press OK when done Watch video overview Back Next R If your wireless network has security enabled use the product s buttons to enter your network password If your password has uppercase
31. fter one minute To redial immediately press Redial Pause To cancel faxing press Stop Clear Settings at any time Other Ways to Dial a Fax Number Here are some other ways you can dial a fax number B Redial Pause Redial the last fax number you used B Speed Dial Group Dial Select or type the number of the speed dial group dial entry and press OK Press 1 to enter another entry or press 2 to continue Sending a Fax From the Control Panel 39 R One touch dial button Press a button on the right side of the control panel to select one of the first five speed dial group dial entries and press OK Press 1 to enter another entry or press 2 to continue m If youve connected a telephone to the product dial Fas ready the number from the phone Press 1 to confirm 1 Send Receive Note Don t hang up the phone until you begin transmitting the fax Receiving Faxes Before receiving faxes make sure you load plain paper and select the Paper Size setting that matches the size of paper you ve loaded If the incoming fax pages are larger than the paper size you loaded the fax size is reduced to fit or printed on multiple pages depending on the Auto Reduction setting you select See your online Users Guide for instructions To receive faxes automatically make sure the Auto Answer Auto Answer light is turned on To turn it on press the light Auto Answer button then press OK 3 ver L Note Z cui 5 y DUNG l To change t
32. g WathsVide OSX 10 6 2 0 asec a eost auk eca ce Redon n ii Roe e qnd 43 2 Contents Maintaining Your Product xs e e cece eeees 44 Checking the Print lead Or a au See won ee Ste bs 44 Cleaning the Print Plead ouai Es Ege ee ae 45 Checkins Ink beveli tu eer ob hes hs Gis Seta ETE Osee ik hes ds a eect 45 Purchasing Epson Ink Cartridges sive 9 er eaten eee eRaetee yen 46 Replacing Ink Cartridges nc cence oink ee ya R nar KR R R a 47 Solving Problems esee eee ees 49 checking Tor Somwate Updates aces rp EE aed oe eee oe 49 I TES esr ste sis Stats Sed dices Se a eee poe eas fed ae afar t 49 Problems and Solutions 53 cutee eee tee acs eho eks RUE Ex ee es 50 Where LEIEL deni R TET eet T ee at ee utu 54 NOUCES coss PILAR st chee Re e X REFER Y RES 55 Contents 3 Network Setup This section provides detailed instructions for setting up your product on a wireless or wired network Before you begin make sure you set up your product as described on the Start Here sheet Then follow the steps in one of these sections to set up the product on your network R For wireless network setup see below WB For wired network Ethernet setup see page 18 Wireless Network Setup The steps in this section provide detailed instructions for setting up your product on a wireless network You will need to install the software on every computer that will print to your product Temporary use of a USB cable not i
33. he number of rings before the product answers Speed Dial Owxyz BS roup Dial see page 38 ee fee nme If you run out of paper during printing you see the error message Paper out Load more paper and press the OK button to continue To receive faxes manually turn off the Auto Answer light and follow these steps 1 When your telephone rings lift the phone off the hook 2 Press 2 to receive the fax then press 1 at the next screen 3 After all the pages are received you see the Fax ready screen Replace the phone on the hook 4 Press OK to print the fax 40 Receiving Faxes Scanning a Document or Photo You can use your WorkForce 520 525 Series to scan original documents and photos and save them on your computer Quick Scanning With the Scan Button Use the 6 Scan button to quickly scan a photo or document and save it on your computer You can even scan a photo and have it automatically included in an email message Note For Mac OS X 10 6 see Scanning With Mac OS X 10 6 on page 43 1 Open the document cover and place your original face down on the glass in the back left corner as shown on page 28 2 Close the cover gently so you dont move the original 3 Press the 2 Scan button 4 Press A or V to select one of the following options B Scan to PC automatically creates a JPG image and saves it to your computer ideal for scanning photos B Scan to PDF automatically creates a PDF file and saves it to yo
34. he printer to my existing Ethernet network or set up this computer to print over my network Wireless Network Setup 15 6 When you see this screen select The printer is already on my wireless network then click Next WorkForce 520 525 Series Network Setup Set up printer for the first time Add the printer to my existing wireless network Z The printer is already on my wireless network Set up this computer to print wirelessly Which option should choose 7 Wait while the software is installed 8 Mac OS X 10 6 Skip to step 13 on page 17 9 When you see the Firewall Warning screen click Next ll EpsonNet Setup a6 EpsonNet Senin Firewall Warning If you see a firewall message click Unblock or Allow to let EpsonNet Setup continue If you block the Epson software the installation may not be successful Select Allow Access below to automatically unblock your Windows Firewall Click here for more detailed information Allow Access Windows Firewall only Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or Block 16 Wireless Network Setup 10 If you see a screen like this one select the product you would like to set up then click Next Lo amp les g EpsonNet Setup Select a Printer Select the printer you want to set up from the list Use the MAC address to identify the printer The MA
35. he product Note that there is a valve in the ink supply port making covers or plugs unnecessary but care is needed to prevent the ink from staining items that the cartridge touches Do not touch the ink cartridge ink supply port or surrounding area Do not store cartridges upside down Telephone Equipment Safety Instructions When using telephone equipment you should always follow basic safety precautions to reduce the risk of fire electric shock and personal injury including the following B Do not use the Epson product near water m Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning m Do not usc a telephone to report a gas leak in the vicinity of the leak Caution To reduce the risk of fire use only a No 26 AWG or larger telecommunication line cord Declaration of Conformity According to 47CFR Part 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers We Epson America Inc Located at MS 3 13 3840 Kilroy Airport Way Long Beach CA 90806 Telephone 562 290 5254 Declare under sole responsibility that the product identified herein complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment b
36. he product on a wireless network you must disable the wireless LAN before you can connect to a wired network Press Menu press A or W to select Network Settings then Wireless LAN Setup then Disable Wireless LAN Press OK press 1 to confirm and press v Menu to exit 2 Insert the product software CD 3 Windows 7 and Windows Vista If you see the AutoPlay window click Run Setup exe When you see the User Account Control screen click Yes or Continue Windows XP When you see the Software Installation screen continue with step 4 Mac OS X Double click the 7 Epson icon 18 Wired Ethernet Network Setup 4 When you see this screen click Install WorkForce 520 525 Series Software Installation Click Install to get started Epson drivers and utilities Epson User s Guide Bonus software If you need to install individual items click Custom Custom Q Exit 5 When you see this screen select Wired network connection and click Next WorkForce 520 525 Series Select Your Connection Wireless connection Add the printer to my existing network or set up this computer to print over my network Direct USB connection Connect the printer directly to my computer with a USB cable not included Wired network connection Add the printer to my existing Ethernet network or set up this computer to print over my network Wired Ethernet Network Setup 19 6 When you see this screen select Set up
37. ing the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak from the cartridges LCD Screen Safety m Use only a dry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers m Ifthe LCD screen is damaged contact Epson If the liquid crystal solution gets on your hands wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Ink Cartridge Safety Instructions W Keep ink cartridges out of the reach of children and do not drink the ink R Be careful when you handle used ink cartridges there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water If you still have discomfort or vision problems see a doctor immediately B Do not put your hand inside the product or touch any cartridges during printing m Install a new ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing W Do not shake ink cartridges after opening their packages this can cause leakage 56 Notices W If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as t
38. ing the product closer to your wireless router or access point Avoid placing the product next to a microwave oven 2 4 GHz cordless phone or large metal objects such as a filing cabinet Cannot find the scanner or start Epson Scan WI Epson Scan is not available in Mac OS X 10 6 see page 43 for scanning instructions B If network communication was interrupted while starting Epson Scan exit Epson Scan and restart it after a few seconds If Epson Scan cannot restart turn the product off and on and then try again Check the Timeout Setting in EPSON Scan Settings For details see the Epson Scan Help B If you are scanning a large document at high resolution a communication error may occur If the scan did not complete lower the resolution Print a Network Status Sheet 1 Press the Menu button Press A or W to select Network Settings then press OK Press A or V to select Print Network Status Sheet pec me IM Press the Color button to print a network status sheet Problems and Solutions 51 Printing and Copying Problems R Make sure your paper is loaded printable side up usually the whiter brighter or glossy side Load it short edge first and against the right side Dont load paper above the arrow mark inside the edge guide R Make sure the type of paper you loaded matches the paper size and paper type settings on the control panel or in your printer software see page 35 when copying or faxing R Use the Au
39. int press 2 to clean the print head see page 45 44 Maintaining Your Product Cleaning the Print Head If print quality has declined and the nozzle check indicates clogged nozzles you can clean the print head Print head cleaning uses ink so clean it only if necessary Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first see page 47 1 Loada few sheets of plain paper in the sheet feeder Press v Menu 2 3 Press A or Y to select Maintenance then press OK 4 Press A or V to select Head Cleaning then press amp 3 Head Cleaning the Color button Press the Color bu Cleaning lasts around 2 1 2 minutes When it s finished you see a message on the LCD screen Caution Never turn off the product during head cleaning or you may damage it 5 Press 2 to run a nozzle check and confirm that the print head is clean Note If you don t see any improvement after cleaning the print head four times turn off your product and wait at least six hours to let any dried ink soften Then try cleaning the print head again If quality does not improve one of the ink cartridges may need to be replaced If that doesn t help contact Epson as described on page 54 If you do not use your product often it is a good idea to print a few pages at least once a month to maintain good print quality Checking Ink Level
40. inue printing until a cartridge needs replacement If youre replacing a cartridge before you see a message on the LCD screen press Y Menu press A or Y to select Maintenance and press OK Then select Ink Cartridge Replacement and press OK 3 Open the scanner then open the cartridge cover Replacing Ink Cartridges 47 4 Squeeze the tab on the cartridge and lift it up Dispose of it carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Keep ink cartridges out of the reach of children and don t drink the ink 5 Before you open the new cartridge package shake it gently four or five times Then remove it from the package 6 Remove the yellow tape from the bottom of the ink cartridge Caution Do not remove any other labels or seals or ink will leak Do not touch the green chip on the front of the cartridge This can damage the ink cartridge 7 Insert the new ink cartridge into the holder and push it down until it clicks into place 8 Once you replace all the cartridges that need replacing close the cartridge cover and push it down until it clicks into place 9 Close the scanner 10 Press OK to begin charging the ink This takes about 2 1 2 minutes When you see a completion message on the LCD screen ink charging is finished Caution
41. lect a Wireless Network Setup Method Temporarily connect USB cable not included Recommended method Select settings using printer buttons Choose only if you do not have a USB cable available Which option should choose Tip If you need help selecting a wireless network setup method click Which option should choose for more information on setup methods 9 Atthe next screen click Next 10 Do one of the following B Ifyou selected Temporarily connect USB cable continue with Setting Up With a Temporary USB Cable below m If you selected Select settings using printer buttons continue with Setting Up With the Product Buttons on page 11 Setting Up With a Temporary USB Cable Do not connect the USB cable to your product until instructed to do so in the on screen instructions 1 Wait while the software is installed Wireless Network Setup 7 2 When you see this screen connect the product to your computer with a USB cable WorkForce 520 525 Series Software Installation Plug a USB cable into your computer and Epson printer Make sure your equipment is turned on Follow the on screen instructions to continue installing the software 4 When you see the Firewall Warning screen click Next WM EpsonNet Setup EpsonNet Sell Firewall Warning If you see a firewall message click Unblock or Allow to let EpsonNet Setup continue If you block the Epson software the installation may not be succ
42. lock 11 Wait while EpsonNet Setup configures your product for the network 12 If you see an Installation Complete screen that includes a Print Test Page button click it to print a test page S EpsonNet Setup w EpsonNet Setup Installation Complete Epson MAC Address 00004837E1CD Setup completed successfully Click Finish to close the Setup Printer Network printing is now enabled Click Print Test Page to try printing over the network See your documentation for details on loading paper Print Test Page 13 Click Finish 14 Follow the instructions on the screen to install the rest of your software When installation is complete remove the CD Wired Ethernet Network Setup 21 Setting Up Additional Computers l E p Make sure your product is turned on Insert the product software CD Windows 7 and Windows Vista If you see the AutoPlay window click Run Setup exe When you see the User Account Control screen click Yes or Continue Windows XP When you see the Software Installation screen continue with step 4 Mac OS X Double click the 7 Epson icon When you see this screen click Install WorkForce 520 525 Series Software Installation Click Install to get started Epson drivers and utilities Epson User s Guide Bonus software If you need to install individual items click Custom Custom Q Exit When you see this screen select Wired network connection an
43. m equipment connected to the telephone line ensure the installation of this equipment Model C365A does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures W Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help Notices 59 WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certificatio
44. n of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users 1 This product meets the applicable Industry Canada technical specifications Le pr sent mat riel est conforme aux sp cifications techniques applicables d Industrie Canada 2 The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five L indice d quivalence de la sonnerie IES sert indiquer le nombre maximal de terminaux qui peuvent tre raccord s une interface t l phonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada
45. ncluded is recommended for the first installation only After the printer is connected to the network you will be prompted to remove the USB cable If you are using Mac OS X 10 6 or dont have a USB cable you can use the buttons on the printer to select wireless settings instead Note If you have trouble setting up your product see Network Problems on page 50 m If this is the first time that youre installing the product see Installing for the First Time on page 5 B If your product is already on your wireless network and you need to set up additional computers to print to the product see Setting Up Additional Computers on page 14 4 Network Setup Installing for the First Time Before you begin make sure that you have the following information ready and write it in the space provided below B Network name SSID E Network password Note If your network password contains uppercase ABC or lowercase abc letters be sure to note them correctly If you don t know your network name SSID or network password contact the person who set up your wireless network l 2s 3 Make sure your product is turned on Insert the product software CD Windows 7 and Windows Vista If you see the AutoPlay window click Run Setup exe When you see the User Account Control screen click Yes or Continue Windows XP When you see the Software Installation screen continue with step 4 Mac OS X Double click the 7 Eps
46. nctioning 58 Notices A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual In order to program this information into your fax machine follow the instructions in Entering Fax Header Information on page 37 According to the FCC s electrical safety advisory we recommend that you may install an AC surge arrestor in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem If your home has specially wired alar
47. on icon When you see this screen click Install WorkForce 520 525 Series Software Installation Click Install to get started Epson drivers and utilities Epson User s Guide Bonus software If you need to install individual items click Custom Custom Q Exit Wireless Network Setup 5 5 When you see this screen select Wireless connection and click Next WorkForce 520 525 Series Select Your Connection 9 Wireless connection Add the printer to my existing network or set up this computer to print over my network Direct USB connection Connect the printer directly to my computer with a USB cable not included Wired network connection Add the printer to my existing Ethernet network or set up this computer to print over my network 6 When you see this screen select Set up printer for the first time then click Next WorkForce 520 525 Series Network Setup 9 Set up printer for the first time Add the printer to my existing wireless network The printer is already on my wireless network Set up this computer to print wirelessly Which option should choose 7 Mac OS X 10 6 At the next screen click Next Then skip to Setting Up With the Product Buttons on page 11 to set up the product without using a temporary USB connection 6 Wireless Network Setup 8 When you see this screen select a wireless network setup method then click Next WorkForce 520 525 Series se
48. operly if it is tilted or at an angle Avoid placing the product in locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Leave enough room around the product for sufficient ventilation Make sure the product is at least 4 inches 10 cm away from the wall Do not place the product near a radiator or heating vent or in direct sunlight Do not block or cover openings in the product case or insert objects through the slots Do not use aerosol products that contain flammable gases inside or around the product Doing so may cause fire Do not press too hard on the document table when placing the originals Notices 55 W Do nor open the scanner section while the product is copying printing scanning or faxing Do not touch the flat white cable inside the product Do not spill liquid on the product Be careful not to trap your fingers when closing the scanner cover or scanner Adjust only those controls that are covered by the operating instructions Except as specifically explained in your documentation do not attempt to service the product yourself m Unplug the product and refer servicing to qualified service personnel under the following conditions if the power cord or plug is damaged if liquid has entered the product if the product has been dropped or the case damaged if the product does not operate normally or exhibits a distinct change in performance m When storing or transport
49. or answering machine must be connected to the EXT port to detect an incoming fax call when a phone is picked up Setting Up Fax Features Before sending or receiving faxes you should create a fax header and select the number of rings before the fax answers Note To select other settings or use the Epson FAX Utility see the online User s Guide Entering Fax Header Information You should enter your name and phone number in the fax header before sending faxes so that recipients can identify the origin of the fax Note If you leave the WorkForce 520 525 Series unplugged for a long period of time the date and time settings may get lost See the Start Here sheet or online User s Guide for Instructions on resetting them Entering Your Sender Name 1 Press the amp Fax button then press Menu 2 PressA or V to select Fax Settings then press OK 3 Press A or V to select Header th OK ress or o selec en press 81 Fax Header 4 Press OK to select Fax Header b 5 Use the numeric keypad to enter your sender name or other header information see Using the Keypad to Enter Numbers and Characters on page 38 You can enter up to 40 digits 6 When youre done press OK to return to the Fax Header screen Setting Up Fax Features 37 Entering Your Phone Number 1 From the Fax Header screen press A or Y to T Phone TE select Your Phone Number then press OK You see the phone number input screen 2
50. or details on scanning click the Show Details button Scanning With Mac OS X 10 6 43 Maintaining Your Product Follow the instructions in this chapter to check and clean the print head nozzles check ink levels and replace ink cartridges If you need to align the print head see the online Users Guide Caution To keep your product looking like new don t place anything on top of the cover or use it as a writing surface If you need to clean the cover use only a soft non abrasive microtibertype cloth Checking the Print Head Nozzles If your printouts are faint or have gaps in them some of the nozzles in the print head may be clogged or ink may be running low in one or more of the ink cartridges Follow the steps below to check the print head nozzles 1 Loada few sheets of plain paper in the sheet feeder Press v Menu 2 3 Press A or V to select Maintenance then press OK 4 Press A or V to select Nozzle Check then press Nozzle Check the Color button Press the Color bu 5 Check the nozzle check pattern that prints to see if there are gaps in the lines a aR III HG I TUM zZ O N N D o Q 2 D Oo D e 5 Nozzles need cleaning Note If Auto Answer is turned on press OK to continue 6 If there are no gaps the print head is clean Press 1 and then press Menu to continue printing If there are gaps or the pattern is fa
51. or lowercase letters be sure to enter them correctly Then click Next and go to step 4 B Press the buttons repeatedly to select uppercase symb ABC DEF letters or lowercase letters or numbers and special characters 7 PQRS 8 TUV 9 WXYZ B Press K to move to the next character B Press 4 to delete a character B If your wireless network doesnt have security enabled click Next and continue with step 4 Note If you re having trouble entering your network password click Watch video overview to watch a short video tutorial on how to enter your network password 4 Follow the on screen instructions to finish selecting network settings If you see a network setup failed message the network password may have been entered incorrectly If your password has uppercase or lowercase letters or numbers be sure to enter them correctly Note If the product still doesn t connect to your wireless network see The product cannot find or connect to the wireless router or access point on page 50 5 MacOS X 10 6 Skip to step 10 on page 13 6 WAit while the software is installed 12 Wireless Network Setup 7 When you see the Firewall Warning screen click Next E EpsonNet Setup w EpsonNet Seii Firewall Warning If you see a firewall message click Unblock or Allow to let EpsonNet Setup continue If you block the Epson software the installation may not be successful Select Allow Access below to automaticall
52. r July 23 2001 the REN for this product is part of the product identifier that has the format US BKMFA00BC365A The digits represented by 00 are the REN without a decimal point e g 00 is a REN of 0 0 For earlier products the REN is separately shown on the label This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Should this equipment cause harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance that temporary discontinuance of service may be required But if advanced notice isn t practical the telephone company will notify you as soon as possible You will be informed of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service This product is not intended to be repaired If you experience trouble with this equipment please contact Name Epson America Inc Address 3840 Kilroy Airport Way Long Beach CA 90806 U S A Telephone 562 981 3840 The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfu
53. s You can check the ink levels anytime right on the LCD screen To check the ink levels with your Windows or Macintosh software see the instructions in your online Users Guide Note You cannot print or copy when an ink cartridge is expended even if the other cartridges are not expended Replace any expended cartridges before printing or copying Cleaning the Print Head 45 1 Press Menu 2 Press A or V to select Maintenance then RSS amp 1 Ink Levels Press OK to select Ink Levels Press UK 4 The ink cartridge status is displayed See page 47 L d MN WI to replace a cartridge if necessary BKIBR2 M C Y 5 Press Menu to exit In Windows a window may appear on your computer screen if you try to print when ink is low This window can optionally display ink offers and other updates from Epson Note To disable checking for ink offers or updates from Epson see the instructions in your online User s Guide Purchasing Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Use the following list when you order or purchase new ink cartridges Ink eoler Standard capacity High capacity Note We recommend that you use genuine Epson cartridges and do not refill them The us
54. s LAN Note If your security key contains uppercase ABC or lowercase abo letters enter them correctly Wireless Network Setup 9 7 WAit while EpsonNet Setup configures your product for the network 8 Follow the instructions on the screen to remove the USB cable from the product and your computer 9 When you see the Installation Complete screen print a test page then click Finish li EpsonNet Setup K S Installation Complete Epson MAC Address 00004837E1CD Setup completed successfully Click Finish to close the Setup Printer Network printing is now enabled Click Print Test Page to try printing over the network See your documentation for details on loading paper Print Test Page 10 Follow the on screen instructions to install the rest of your software When installation is complete remove the CD To set up additional computers to print to the product see Setting Up Additional Computers on page 14 10 Wireless Network Setup Setting Up With the Product Buttons If you are using Mac OS X 10 6 or you did not connect a USB cable to set up the product on your wireless network follow these steps to set it up using the product buttons 1 Follow the instructions on the screen to start the products wireless Setup Wizard 2 When you see this screen use the products buttons to select the name of your wireless network then press OK When youre
55. se supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Part Paper name number Epson Presentation Paper Matte Letter 8 5 x 11 inches 5041062 216 x 279 mml Legal 8 5 x 14 inches 5041067 216 x 356 mm Epson Premium Presentation Borderless 8 x 10 inches 5041467 Paper Matte 203 x 254 mm Letter 8 5 x 11 inches 5041257 50 216 x 279 mm 5042180 100 Epson Premium Presentation Letter 8 5 x 11 Inches S041568 Paper Matte Double sided 216 x 279 mm 26 Using Special Papers Part Paper name number Borderless 4 x 6 inches 042181 60 102 x 152 mm 042174 100 Borderless 5 x 7 inches S041945 20 127 x 178 mm Borderless 8 x 10 inches S041946 20 203 x 254 mm Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Bright White Paper Epson Photo Quality Self adhesive Sheets Epson lron on Cool Peel Transfer paper Letter 8 5 x 11 inches 216 x 279 mm 5042182 25 5042175 50 Borderless 4 x 6 inches 041982 40 102 x 152 mm Letter 8 5 x 11 inches 216 x 279 mm S041331 Borderless 4 x 6 inches S041808 40 102 x 152 mm S041727 100 Borderless 5 x 7 inches S041464 20 127 x 178 mm Borderless 8 x 10 inches S041465 20 203 x 254 mm Letter 8 5 x 11 inches 216 x 279 mm Borderless 4 x 6 inches 102 x 152 mm Letter 8
56. solved contact Epson see page 54 Scanner error A fax error has occurred No dial tone Make sure the phone cable is securely connected to a working phone line If you connected the product to a PBX Private Branch Exchange or Terminal Adapter turn off Dial Tone Detection see your online User s Guide Fax job incomplete Solving Problems 49 LCD screen messages Problem and solution The product s ink pads are When the ink pads are saturated the product nearing or at the end of their stops and you will need to contact Epson see service life page 54 to replace ink pads and continue printing Please contact Epson Support Problems and Solutions Check the solutions below if you re having trouble using your Epson product Network Problems The product cannot find or connect to the wireless router or access point B Try connecting to the wireless router or access point with your computer or another device to confirm that it is working correctly Make sure that the product is within range of your router or access point Avoid placing the product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet R Make sure there arent any access restrictions such as MAC address filtering set on the wireless router or access point If access restrictions are set register the products MAC address on the router or access point Print a Network Status Sheet see page 51 to obtain the MA
57. t 2 Select your product as the Printer setting Select your Epson product Printer EPSON BES Click to expand Presets Standard L PDF v Preview Cancel 3 Click the arrow to expand the Print window if necessary Printing With a Macintosh 33 4 Select basic copy and page settings For borderless photos choose a Paper Size setting with a Sheet Feeder Borderless option Note If the setting you want isn t shown for example Scale check for it in your application before printing or check for it at the bottom of this window Printer EPSON Fd a Presets Standard H Copies 1 Low M Collated VS eB 1 to 1 Copy and Paper Size US Letter B 8 50 by 11 00 inches page settings Orientation TC UE Preview H nns M Auto Rotate O Scale 9 Scale to Fit e Print Entire Image Application 7 Fill Entire Paper settings Images per page 1 Hd Print 1 copies per page 5 Choose Print Settings from the pop up menu and select these print settings Printer EPSON Presets Standard eq ps gogann Choose Print Settings Pages 9 AI Q From 1 to 1 Paper Size US Letter i 8 50 by 11 00 inches orientation TC T Select your Media Type Print Settings S see page 35 Page Setup Standard Media Type Plain Paper Bright White Paper Select Color or Black Grayscale output Color Color Mode Autom
58. t 4 Epson Scan opens in Office Mode the first time you use it You can change the scan mode using the Mode selector in the upper right corner amp EPSON Scan EPSON S Mode Click here to change can Office Mode f the scan mode Image Type 9 Color Grayscale Black amp White Destination Document Source Auto Detect z Size Letter 9 5 x 11 in Orientation e L Resolution 300 ES dpi Image Adjustments Unsharp Mask Descreening Image Option Text Enhancement Auto Area Segmentation Color Enhance Red Brightness g 0 Contrast 0 L Preview Scan ca Help Configuration Close 42 Scanning With Epson Scan Software Note You cannot use Home mode to scan with the Automatic Document Feeder 5 Click Scan The image is scanned and you see its icon in Windows Explorer or Macintosh Finder Scanning With Mac OS X 10 6 You can scan original documents and photos and save them as files on your computer E Open an image editing application such as Preview and select Import From Scanner from the File menu then select your product Click the Scan button to begin scanning Your image is saved to the folder selected in the Scan To pop up menu eoo _Import from EPSON Press Scan to start Mode Flatbed 21 M Detect Separate Items Scan To Pictures Hd Show Details Mii Note F
59. tomatic Document Feeder to fax or scan legal size documents but not to copy them Letter size paper is automatically selected for copying If you copy a legal size document your image will be cropped Wi Position your original against the back left corner of the scanner glass If the edges are cropped move your original away from the edges slightly Place the document flat against the scanner glass Paper Feeding Problems If paper doesn t feed correctly remove the paper and fan the sheets then reload them as shown on page 25 Do not load too many sheets at once If paper has jammed follow these steps 1 Gently pull out jammed paper from the output tray or sheet feeder 2 Ifpaper is stuck inside press the On button to turn off the product Lift the scanner remove the jammed paper close the scanner and turn on the product If documents dont feed correctly in the Automatic Document Feeder ADF make sure the paper is not bent folded or curled If paper has jammed 1 Open the ADF cover and remove any jammed paper Caution Do not try to remove the paper without opening the ADF cover or you could damage the mechanism 52 Problems and Solutions The message on the LCD screen asks if the paper has been removed Press 1 to clear the message Lift the scanner cover remove any jammed paper inside and lower the scanner cover Close the ADF cover and reload the paper Faxing Problems Make sure the recipi
60. ur computer ideal for scanning documents B Scan to Email automatically scans a photo resizes it launches your email application and attaches a JPG image to a new outgoing message 5 Doone of the following E Ifyou connected your product to your computer with a USB cable press OK to select USB Connection and begin scanning B Ifyou connected your product to a wireless or wired network press A or V until you see your computer name then press OK to begin scanning Once your image is scanned you see its icon in Windows Explorer or Macintosh Finder or as an attachment in your email application Scanning a Document or Photo 41 Scanning With Epson Scan Software You can scan from any TWAIN compliant application using Epson Scan Or you can start Epson Scan directly from your computer and save your image to a file Note For Mac OS X 10 6 see Scanning With Mac OS X 10 6 on page 43 For detailed scanning instructions see the online User s Guide 1 Open the document cover and place your original face down on the glass in the back left corner as shown on page 28 2 Close the cover gently so you dont move the original 3 Doone of the following to start Epson Scan B Windows Double click the EPSON Scan icon on your desktop B Macintosh Double click EPSON Scan in the Applications folder BI Toscan from an application start your application Then open the File menu choose Import or Acquire and select your produc
61. y unblock your Windows Firewall Click here for more detailed information V Allow Access Windows Firewall only Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or Block 8 Wait while EpsonNet Setup configures your product for the network 9 When you see the Installation Complete screen print a test page then click Finish ll EpsonNet Setup fe EpsonNet Senin Installation Complete Epson MAC Address 00004837E1CD Setup completed successfully Click Finish to close the Setup Printer Network printing is now enabled Click Print Test Page to try printing over the network See your documentation for details on loading paper 10 Follow the instructions on the screen to install the rest of your software When installation is complete remove the CD Wireless Network Setup 13 To set up additional computers to print to the product see Setting Up Additional Computers below Entering Your SSID Manually If your network doesn t broadcast its name SSID follow these steps to enter it 1 From the Select SSID screen on the product control Sglact SSID panel press A or W to select Other SSIDs then 40ther SSIDs press OK 2 Usethe numeric keypad on the control panel to enter your network name Important Network names are case sensitive Be sure to enter uppercase letters ABC

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