APC S15BLK uninterruptible power supply (UPS)
Contents
1. Ethernet 1 pair None N A 10 100bT Telephone DSL 2 line 4 wire 1 line 2 wire N A with splitter protection DC Trigger Two 3 5mm Same N A mini jack plugs 5 30V PHYSICAL Unit Dimensions 17 x 5 25 x Same 17x3 5x 18 55 in 18 55 in 43 2x 13x 43 2 x 8 9x 47 1 cm 47 1 cm Unit Weight 62 lbs 28 kgs 60 lbs 27 kgs 65 lbs 25 kgs WARRANTY Warranty 2 years Same Same including battery A 4 ee ee ee Troubleshooting Problems This appendix describes possible causes and solutions for the following problems 1 Unit will not turn on 2 Connected equipment reboots or turns off during or after the unit switches to battery power 3 Replace Battery LED is illuminated Note The VFD screen will display any faults or warning conditions that occur along with a message explaining what action to take If ever in doubt as to what action to take please contact APC Technical Support Internet www apc com support Phone 888 88 APCAV Unit will not turn on Possible Cause Battery is not connected Solution Remove front display panel by grasping the sides and pulling straight back Battery is located on the right side of the unit The black battery connector should be pushed snugly into the battery socket located just to the left of the battery pack See Connect Battery to view photographs of this procedure Possible Cause Input power cord is not connected properly Solution2. Note The VFD and Light Emitting Diodes LEDs can be dimmed or turned off independently of each other via the front control panel SETUP push button Up Arrow Push Button A This button is used to change parameters increase or turn on for various user selectable settings such as Audible Alarms Sensitivity Display Dimmer LED Dimmer Go To Bat If Outlet 1 amp 2 Delay in seconds Low Bat Warning Bat Rep Date etc LOW BATTERY Status Indicator When lit orange indicates the Battery Pack charge level is low When this indicator turns on the user can set the value from 2 to 25 minutes to allow time to shut off power before the Battery Pack is fully discharged When lit leave the unit plugged in to allow batteries to recharge The unit does not have to be powered on for batteries to recharge LINE OK Status Indicator When lit input voltage from the utility is within acceptable range If not lit the Automatic Voltage Regulation circuit is correcting hish or low voltage levels to maintain safe voltage conditions for connected components or the unit is operating on battery power due to a blackout or extreme voltage level conditions FILTERING Status Indicator When lit notifies the user that the Electromagnetic Interference Radio Frequency Interference EMI RFI noise reduction circuit is active OVERLOAD Status Indicator When lit red the unit is overloaded unplug equipment connected to the unit until the indi
3. www apc com Model S15 Shown S Type Power Conditioner with Battery Backup Owner s Manual Models S10 S10BLK S15 and S15BLK mr 10 11 12 13 14 15 Safety Information Read this manual Read all of the safety and operating instructions before installing and operating this device Keep this manual Retain this manual and all of the safety information that came with this device Warnings Comply with all warnings presented in this manual as well as any found on the device Follow Instructions Follow all operating and use instruction Cleaning Shut off and unplug this device from the wall outlet before cleaning Use a soft cloth dampened with mild soap or water only Do not use ammonia or alcohol based cleaning agents Note Any equipment connected to this device will not be powered or protected from uninterrupted service during this process Water and Moisture Do not use this product near any source of water or in an environment where the relative humidity may exceed 95 non condensing Placement Do not install this device on any unsteady surface Do not install this device on any heat source Ifthe APC unit is not being rack mounted place it on a surface capable of supporting at least 60 Ibs Ventilation Do not install this device in an area where the vents provided for cooling purposes may become obstructed Power Ensure this device is connected to a properly grounded AC power
4. BREAKER Provides a press to reset Circuit Breaker which when tripped due to an electrical surge or overload pops out and shuts down output power to the outlets To reset the Circuit Breaker push it straight inward Caution When resetting the Circuit Breaker push the button in quickly and release the button Do not hold the Circuit Breaker button inward Failure to comply may result in equipment damage SYSTEM GROUND Screw Provides for the connection of grounding wires from all of your equipment to a central terminal screw This ground connection eliminates ground loop problems tie all component grounds to this terminal to break any possible ground loops that can cause an audible hum BUILDING WIRING FAULT Indicator If lit then one of three wiring problems exists in the building wiring circuit missing ground overloaded neutral or reversed polarity An electrician should be consulted to resolve the problem Input Power Connector Provides for connection of one end of the supplied AC power cord to the S10 or S15 Input Power Connector Connect the other end to the AC utility power source 15 Amp 120 Vac 50 60 Hz DC TRIGGER Jacks Provides for connection of a component acting as a DC trigger which controls turn on off as well as sequencing of the DELAYED1 and 2 outlet banks The S10 and S15 also allows that DC signal to pass through to another connected component Caution When connecting to the DC
5. Edition software If the unit is also protecting a home computer the software will automatically save files and gracefully shutdown the operating system if the S10 or S15 are about to shutdown due to a low battery condition For more information regarding the installation and use of this software see the documentation contained on the PowerChute Personal Edition CD Cooling Fan Both units provide a micro processor controlled ultra quiet cooling fan which keeps the unit cool when operating on battery power Removable Support Feet Feet can be unscrewed and removed to save space when rack mounting ias e Installation This chapter contains the following sections e Removing the Battery Pack e Placing the Unit e Inserting and Connecting the Battery e Powering On and Connecting Equipment e Performing the System Test e Status and Informational Screens e Connecting the Components e Setting Up the S10 or S15 Using the Front Panel Controls Removing the Battery Pack 1 Remove the battery retaining bar 2 Pull the battery straight back 3 Push in the retaining tabs to allow the battery to come out completely Placing the Unit Proper placement of the 10 or S15 should be accomplished in accordance with the following Warning The S10 and S15 weigh approximately 60 pounds each Two person lift is recommended First removing the battery as described above will make placing the unit much easier Lift each unit careful
6. Ensure supplied power cord is connected firmly on both ends Possible Cause No power or insufficient power available at the wall outlet Solution Ensure the wall outlet has good power by using a voltmeter or by plugging in another device Note The unit will not turn on and accept incoming utility power if the power is out of range The unit can still be cold started using battery power by pressing and holding the power switch until the unit beeps Possible Cause No power or insufficient power available at the wall outlet Solution Ensure the wall outlet has good power by using a voltmeter or by plugging in another device Note The unit will not turn on and accept incoming utility power if the power is out of range The unit can still be cold started using battery power by pressing and holding the power switch until the unit beeps Possible Cause Circuit Breaker has tripped Solution Check both home and unit circuit breakers If the circuit breaker located on the rear of the APC unit has tripped the center post will be extended outwards about 1 4 to 1 2 inch Push it back in to reset 1t If the trip occurs again reduce the amount of equipment that is plugged into the unit and try again While the unit circuit breaker is rated for 15 Amps the National Electric Code NEC dictates that any particular home circuit should not be loaded to more than 80 of its rating Connected equipment reboots or turns off during or
7. Trigger jacks connect the source of the DC Trigger to the IN jack The OUT jack should be used only as a pass through The DC Trigger signal can be short circuited if the input and output cables are reversed The maximum input voltage for the DC Trigger is 30VDC Do not apply an AC voltage to the DC Trigger jacks Failure to comply with this statement may result in equipment damage ETHERNET Surge Protected Jacks The S15 protects a device connected to a home network from surges traveling over Ethernet network data lines Connect the supplied RJ45 Cable from the wall jack source to the connector marked IN Connect another network cable from the connector marked OUT to the network equipment to be protected Surge Protected Telephone Jacks TEL DVR SAT DSL The S15 has a telephone line splitter 2 line 4 wire with splitter with surge protection for components connected via telephone line Connect the supplied RJ11 Telephone cable from the wall jack source to the telephone line connector marked IN Connect other telephone cables to the connectors marked OUT A and or OUT B to the equipment to be protected Telephone DVR DSS or DSL The S10 is 1 line 2 wire no splitter connector NOTE the splitter serves to split two lines only two lines running through one phone cable It cannot be used to separate a single line into two DATA PORT Jack USB Enables the S10 and S15 to communicate with the included PowerChute Personal
8. device Lightning This device employs Metal Oxide Varisters MOVs and other circuitry to protect against lightning and other sources of voltage surges and sags It is not necessary to turn this device or the devices connected to this device off during a lighting storm Power Lines Do not locate outside antenna systems near overhead power lines or other electric light or power circuits or where 1t may fall or otherwise come in contact with these power sources Do not allow the ladder being used or the antenna itself to come into contact with these power sources as such contact may be fatal 16 20 21 Overloading Do not overload the wall outlet where this device is being connected Do not overload this device Ensure the total load to this device does not exceed that which is listed in the Specifications section of this manual Openings Do not push any object into the vents provided for cooling as such an object may come into contact with high voltage components Warning This may cause injury death or damage to the device Do not allow liquids to enter any opening in this device Servicing There are no user serviceable components within this device other than the battery pack Removal of any cover other than the front bezel from this device may present a shock hazard and or void the warranty Damage Requiring Service If any type of damage occurs to this device immediately disconnect it from the wall outle
9. in size Once initiated the unit will operate on battery power until a low battery condition is reached Figure 30 DO RUNTIME CAL Screen DISPLY BEEP TEST screen Figure 31 lets you force the unit to perform Display and Beep Tests Simply advance to the DISPLY BEEP TEST screen and press either Up Down Arrow push buttons This will cause all indicators and display fields to light Figure 32 as well as cause an audible beep to sound Figure 31 DISPLY BEEP TEST Screen 2 21 Figure 32 DISPLY BEEP TEST Screen all indicators fields lit SCREEN SAVER ON OFF screen Figure 33 lets you force the unit to alternate a message S10 or S15 POWER CONDITIONER WITH BATTERY BACKUP continuously between the two lines of fields of the VFD This feature helps to maintain display appearance quality as well as add longevity to the VFD Figure 33 SCREEN SAVER Screen 2 22 RESET TO DEFAULT YES NO Setting Figure 34 lets you force the unit to reset all previous settings to the factory default values Simply advance to this screen then press either Up Down Arrow push button The system will display two messages of INITIALIZING SETUP TO FACTORY DEFAULT and INITIALIZATION COMPLETE The system then returns to the RESET TO DEFAULT screen 2 23 2 24 ER Warranty Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship fo
10. source Further ensure the device is plugged into a source providing the required 120 Vac Do not use a plug adapter which defeats the ground pin ofthe AC plug Polarization This device has a polarized AC line plug with two blades and a ground pin This plug fits into the wall outlet only in one orientation because of the ground pin This is a safety feature Do not remove the round grounding pin or use an adapter that defeats this safety feature Power Cord Ensure power cords are routed in a manner that will preclude them being pinched frayed or stepped on After connecting other devices to this device do not push the rear panel ofthe device up against any surface wall or shelving unit as this may create an undesired bend in the power cords which may break the wire strands of the cord Antenna Grounding Although this device provides protection against electrical surges when connecting an outside antenna or cable system to devices connected to this device ensure the antenna or cable system is grounded so as to provide additional protection against voltage surges and static charges in accordance with Section 810 of the National Electric Code ANSI NFPA No 70 see illustration next page Other Grounding This device provides a grounding lug at the rear panel for grounding the device to an external Transient Voltage Surge Suppression TVSS device Ensure this connection is made in accordance with the instructions provided by the TVSS
11. DELAYED OUTLET1 ON DELAYED OUTLET1 OFF Screen SELFTEST IS ON ON LINE SELFTEST screen Figure 10 shows that an On Line Selftest is active Figure 10 SELFTEST IS ON ON LINE SELFTEST Screen SELFTEST IS ON ON BATTERY SELFTEST screen Figure 11 shows that an On Battery Selftest is active with the unit internally switched to power from the internal battery pack which should already be connected within the unit The On Battery LED is also lit during this test The unit will also test to see if an optional external battery pack Model SBATT is connected to the unit If no external battery pack is connected to the unit the message displayed in Figure 12 NO EXTERNAL BATTERY CONNECTED will be displayed Figure 12 NO EXTERNAL BATTERY CONNECTED Screen SELFTEST RESULT SELFTEST HAS PASSED screen Figure 13 shows that the Selftest ran successfully to completion If the message TEST HAS FAILED is displayed please contact APC Technical Support Figure 13 SELFTEST RESULT SELFTEST HAS PASSED Screen Status and Informational Screens The following sections describe the status and informational screens Status Screens The most important status screens available after the Selftest has completed consist of e INPUT VOLTAGE XXXV OUTPUT VOLTAGE XXXV e SYSTEM LOAD lt XXXW LOAD lt XXX e EST RUNTIME XHRS FUEL XXX INPUT VOLTAGE XXXV OUTPUT VOLTAGE XXXV This screen Figure 14 shows the
12. actual input utility voltage level as well as the actual voltage level being output to the connected devices Note As shown in Figure 14 at times the voltage values on this screen may not match This may be due to the fact that separate circuits are used to make these voltage measurements and there is a time delay between the two circuits for updating this status screen This condition is considered part of the normal operation of the unit Also the voltage values may not match if the AVR is active Figure 14 INPUT VOLTAGE XXXV OUTPUT VOLTAGE XXXV Screen SYSTEM LOAD lt XXXW LOAD lt XXX This screen is shown in Figure 15 The S10 and S15 can also display the value load of the connected equipment in watts as well as a percentage of the total allowable load connected to the unit Loads less than 5 of rated load 35 watts for the S10 45 watts for the S15 will be displayed as lt 5 Figure 15 SYSTEM LOAD lt XXXW LOAD lt XXX Screen EST RUNTIME XHRS FUEL XXX This screen is shown in Figure 16 Each unit can also display the Estimated Runtime in hours as well as the Fuel capacity of the internal battery pack as a percentage based on the total load connected to the device If the estimated runtime is lt 1 hour the Estimated Runtime will show in minutes Figure 16 EST RUNTIME XHRS FUEL XXX Screen Note For convenience you can set the unit to display any of the screens as the defau
13. after the unit switches to battery power Possible Cause Battery was disconnected after unit had been installed and powered on Solution The unit will warn users through the front display if the battery is disconnected but this warning could go unnoticed Remove the front bezel by grasping the sides and pulling straight back Check the battery connection to make sure that it is firmly pushed into its battery connector socket Possible Cause Unit is overloaded Solution If the unit has too much equipment plugged into the outlets the runtime on battery will become very short Using the front display you can see how much of the UPS load capacity is used Additionally there is an Overload LED on the front panel which will light red if the unit is overloaded If the unit is near overload or overloaded gt 95 it is recommended the load be reduced by unplugging one or more components Possible Cause Battery charge level was low at the time the unit switched to battery power Solution Allow the unit to fully recharge by leaving the unit plugged in It takes approximately 8 hours to recharge a discharged battery to 90 capacity Possible Cause If the above problem remains unsolved Solution Contact APC Technical Support at 888 88APCAV or go to WWW apcav com Replace Battery LED is illuminated Possible Cause Battery is nearing the end of its useful life Solution If the unit s warranty is more than 2
14. al Support or a qualified and licensed electrician Package Contents NOTE The Sxx and SxxBLK models have the same performance features and functionality The only difference is color In this manual S10 and S15 will be used to refer to both the silver and black models Your Power Conditioner with Battery Backup package includes the following components e 1 Power Conditioner with Battery Backup battery pack included Front Display Panel Bezel e 1 Input Power Cord e 3 Coaxial Patch Cables e 1 DC Trigger Cable e PowerChute Personal Edition Software CD e USB Interface Cable e 1 Telephone Patch Cable e 1 Ethernet Patch Cable not available with S10 e 1 User Manual e 1 Equipment Protection Policy Sheet e 1 Warranty Card e Rack mount Kit 2 rails 2 ear brackets screws and instruction sheet If any items are missing please contact APC Customer Service Unit Power Capacity The S10 Power Conditioner is rated for 700 watts continuous and the S15 is rated for 900 watts continuous They have been designed however to support component inrush currents that are much higher than their continuous power rating The S10 and S15 are capable of supplying the dynamic peak current draws required by any component designed to work on a 15 amp circuit Despite their nameplate power ratings high performance AV equipment draw much less than their listed power ratings The S10 and S15 can inform the user how much of the pow
15. amp Receiver HIGH CURRENT FILTER Outlets provide filtering for high current devices POWERED SUBWOOFER and AMPLIFIER EXTERNAL BATTERY Connector For the S15 only it provides a connection for APC s optional S Type Extended Battery Pack For additional information please go to www apcav com or inquire at your APC retailer A Surge Protected COA X RF Connectors The surge protection feature prevents surges traveling over coaxial data lines from damaging the system Connect the coaxial cable from the CATV or Cable Modem provider to the connector marked IN connect other cables from the connectors marked OUT to the device s being protected CATV box or Cable Modem in some cases the input for both are derived from the single cable from the provider such as TV and Internet access through the same coaxial cable The S15 model provides a cable splitter for your CATV system or cable modem Only the 10 model provides for connection of a single output Additional Surge Protected COAX RF Connectors The S10 and S15 also provide surge protection for your satellite cable or RF antenna system The surge protection feature prevents surges traveling over a coaxial cable from damaging the equipment Connect the coaxial cable from the satellite cable or antenna system to the connector marked IN connect another coaxial cable from the connector marked OUT to the device being protected satellite cable or antenna CIRCUIT
16. cator is no longer lit Down Arrow Push Button y Is used to change parameters decrease or turn off for various user selectable settings such as Audible Alarms Sensitivity Display Dimmer LED Dimmer Go To Bat If Outlet 1 8 2 Delay in seconds Low Bat Warning Bat Rep Date etc On Off Switch Controls power to all 12 outlets APC recommends the unit be left on at all times Control power to your system and components using their own controls as you normally would SETUP Push Button This push button is used to advance the display through the various user selectable set up functions provided by the unit such as Audible Alarms Sensitivity Display Dimmer LED Dimmer Go To Bat If Outlet 1 amp 2 Delay in seconds Low Bat Warning Bat Rep Date etc REGULATING Status Indicator When lit blue indicates Automatic Voltage Regulation AVR is engaged to correct low or high voltage conditions 114 DELAYED 2 Status Indicator When lit blue conditioned power is being supplied to equipment connected to the rear panel outlets marked Delayed 2 1 8 Rear Panel Connectors Indicator and Circuit Breaker The rear panel connectors for the S10 and S15 Power Conditioner are detailed in Figure 3 The only difference between the rear panels of the two models is that the S15 provides a coaxial cable splitter and jacks for surge protection of Ethernet equipment as well as a connector for an external Battery Pack sold s
17. diately following the picture iia S15 POWER SONDITIO VER with B 1TTERY BACKUP Dos d 01 05 Figure 2 S15 Front Panel Controls and Indicators DELAYED 1 Status Indicator When lit blue conditioned power is being supplied to equipment connected to the rear panel outlets marked Delayed 1 ON BATTERY Status Indicator When lit orange the Power Conditioner is operating on power from the internal Battery Pack and is providing clean power to the connected equipment The unit will go On Battery when the input utility voltage has either dropped below the user selectable level gone above the user selectable level or is experiencing an outage or momentary drops or surges of the input utility voltage STATUS Push Button When pressed provides unit status for Input and Output Voltage Input and Output Frequency Telephone and Internet contact information Model and Serial Number Firmware FW Version number Source Standby Battery or Utility and Estimated Runtime in hours or minutes Estimated Runtime in hours with a Fuel as a percentage with bar graph indication as well as System Load in watts and Load as a percentage with bar graph This push button can also be used to set a default screen a screen that is displayed all the time Vacuum Fluorescent Display VFD Conveys information about unit and power status It is also used to display information when making settings changes to the unit
18. e display Once the Display brightness is at the desired value press the SETUP push button to store that setting Figure 24 DISPLAY DIMMER HIGH Setting Screen LED DIMMER Setting lets you set a brightness level for the front panel light emitting diode LED indicators of HIGH LOW or OFF Use the SETUP push button to advance to the LED DIMMER screen not shown Once the display is shown pressing the Up Down Arrow push button allows you to set the brightness of the LEDs 2 17 GO TO BATTERY IF gt XXXV Setting lets you set a high voltage threshold for the unit which will force it to switch to power from the Internal Battery Pack once the threshold has been reached The settings range is from 134 to 144 volts Figure 25 Figure 25 GO TO BATTERY IF gt XXXV Setting Screen GO TO BATTERY IF lt XXXV Setting not shown lets you set a low voltage threshold for the unit which will force it to switch to power from the Internal Battery Pack once the threshold has been reached The settings range is from 90 to 100 volts 2 18 OUTLET DELAY1 and OUTLET DELAY2 Setting not shown screens lets you to set a defined time delay 0 to 10 seconds for when the unit provides power to the rear panel outlet marked Delayed1 TUNER AUX or Delayed2 SUBWOOFER and or AMPLIFIER By setting this delay Figure 26 it prevents power on or power off glitches from affecting other equipment connected to the unit Figure 26 Outl
19. ease have this information available any time you need to talk with APC Technical Support Figure 18 Firmware Version XXXXXXX Screen Model Number and Serial Number Screen This screen shown in Figure 19 provides information about which Model you have purchased It also provides the correct Serial Number for the unit Please have this information available any time you need to talk with APC Technical Support as well Figure 19 Model and Serial Number Screen 2 12 Phone Number and Technical Support Internet Address This screen shown in Figure 20 provides the world wide telephone number for APC as well as the Internet Web address for APC Technical Support and Customer Service Please use this information any time you need to contact APC Technical Support or Customer Service Figure 20 Phone Number and Technical Support Internet Address Screen 2 13 INPUT FREQUENCY OUTPUT FREQUENCY Screen This screen shown in Figure 21 shows the actual input utility voltage frequency as well as the actual voltage frequency being output to the connected devices Note At times the frequency values on this screen may not match This is due to the fact that separate circuits are used to make frequency measurements and there is a time delay between the two circuits for updating this status screen This condition is considered part of the normal operation of the unit Figure 21 INPUT FREQUENCY OUTPUT FREQUENCY Screen Con
20. els eliminate electromagnetic and radio frequency interference EMI RFI that when severe enough can negatively impact sound and video quality Each filter bank is electrically isolated from each other to prevent noise generated by one component from polluting other connected components APC s noise filtering helps enable your system perform to its maximum capabilities DC Trigger When connected to a component acting as a DC trigger that component controls the turning on off as well as sequencing of the delayed outlet banks The S10 and S15 also allows that DC signal to pass through to another connected component Rack mountable Rack mount hardware is included to mount the unit into any 4 post 19 rack See below for more information Sequenced Turn ON OFF This feature ensures that connected equipment is powered up down in the proper order and with the right amount of delay between the stages It allows the user to program a delay into the sequence between 0 and 10 seconds This delay eliminates transients that can affect connected components or cause the building circuit breaker to trip Front and Rear Panels The following sections describe the controls and indicators on the front and rear panels Front Panel Controls and Indicators The front panel controls and indicators for the S10 and S15 Power Conditioners are identical and are detailed in Figure 2 Each numbered callout refers to the numbered description found imme
21. eparately Each numbered callout refers to the numbered description found immediately below the picture peana ANY Figure 3 S15 Rear Panel Connectors Indicator and Circuit Breaker Note All outlets provide surge protection voltage regulation noise filtering and pure sine wave battery backup power Outlets The S10 and S15 Power Conditioner provides for connection of up to twelve 12 components The outlets are arranged according to the type of filtering protection provided for a given component type These Isolated Noise Filter Banks INFBs eliminate EMI and RFI that can negatively impact sound and video quality APC recommends plugging your devices into the outlets as marked in order to assure optimum protection for your equipment The outlets are further defined in the following DIGITAL FILTER Outlets eliminate noise interference for Digital Components CD DVD DVR CATV SAT Flat Panel Monitors Hi Def tuners etc Note Any digital device can be plugged into the DIGITAL FILTER outlets any video device can be plugged into either of the VIDEO FILTER outlets etc Example if you have a cable box and a satellite receiver but no monitor you can plug the cable box into the CATV SAT outlet and the satellite receiver into the Monitor outlet VIDEO FILTER Outlets provide filtering for video devices TV and VCR ANALOG FILTER Outlets provides filtering for analog based equipment TUNER AUX and Pre
22. er capacity is available as equipment is connected to the unit Features The following are major features of the Model S10 and S15 Pure Sine Wave Battery Backup Both models provide battery backup power to maintain pure uninterrupted power for your home theater and automation systems in the event of a power blackout Battery backup power not only prevents interruptions in your entertainment it also helps prevent lost pre sets lost multi media server data damaged hard drives and premature projector bulb wear and tear Automatic Voltage Regulation AVR The S10 and S15 are unique in that they provide AVR which is engaged to correct low and high voltage conditions In doing so all equipment connected to the 10 or S15 are protected against these undesired voltage fluctuations thus prolonging the life of the equipment Low voltage conditions can also negatively impact video quality AVR therefore may help improve picture quality if low voltage conditions are present Surge Protection The S10 and S15 provide guaranteed protection against damaging surges spikes and even lightning The S Type not only provides protection from surges traveling over AC power lines protection is also offered against surges traveling over system data lines including COAX telephone and Ethernet lines varies by model see Specifications table With APC your entire investment in component hardware is protected Isolated Noise Filter Banks Both mod
23. es claims by third parties or otherwise Note For information regarding APC s Lifetime Equipment Protection Policy please see the enclosed Equipment Protection Policy Sheet nena dd Contact Information Technical Support Internet http www apc com support Address Email support apcc com Support Toll free 888 88 APCAV General Information Address American Power Conversion 132 Fairgrounds Rd West Kingston RI 02892 USA Toll free 800 800 4272 U S and Canada Fax 401 789 3710 4 2 ee ER Technical Specifications The table on the following pages contains the technical specifications for the Model S15 and S10 S Type Power Conditioner with Battery Backup Federal Communications Commission FCC Compliance Information This device complies with Part 68 and Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device must not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation As required the bottom of this equipment contains among other information the Registration Number and Ringer Equivalence Number REN for this equipment If requested this information must be provided to the telephone company External B Models gt N Pack S15BLK S10BLK SBATT SBATTBLK INPUT Voltage Range
24. et Delayl Setting Screen Outlet Delay2 screen not shown LOWBATTWARNING XMIN Setting Figure 27 lets you set the unit to sound an alarm whenever available power from the Battery Pack drops to or below the setting 2 to 25 minutes Figure 27 LOWBATTWARNING Setting Screen 2 19 BATREPDATE XX XX XX Setting Figure 28 lets you input the exact date a replacement Battery Pack was installed in the unit First use the Up Down Arrow push buttons to set the correct month then press the SETUP push button to move the cursor to the day of the month field Set the day of the month using the Up Down Arrow push buttons Again press the SETUP push button to move the cursor to the year field then set the year using the Up Down Arrow push buttons Figure 28 BATREPDATE XX XX XX Setting Screen DO QUIK SELFTEST screen Figure 29 lets you manually initiate a self test to ensure that the battery pack is in good health and that the unit is operating properly Note Once you advance to this screen press either Up Down Arrow push buttons to start the Selftest During the Selftest the same screens as previously defined in this manual are displayed 2 20 DO RUNTIME CAL screen Figure 30 lets you manually initiate a Runtime Calculation test to calibrate the internal measurements which should result in more accurate runtime estimates This needs to be done once every 6 months or when the connected load changes significantly
25. for 90V 144V Same N A Operation on Utility Nominal Voltage 120 Vac Same 48 Vdc Allowable 47 63 Hz Same N A Frequency for Opera tion on Utility Rated Input Current 12 Amps 9 Amps N A Circuit Breaker 15 Amps 15 Amps N A Rating OUTPUT of Outlets 12 all outlets Same N A are surge pro tected conditioned regulated and battery backed up Outlet Type NEMA 5 15R Same N A Rated VA Capacity 1440 VA 1000 VA N A Rated Watt 900 Watts 700 Watts N A Capacity continuous Rated Output 12 Amps 9 Amps N A Current A 2 BATTERY BACKUP Transfer Time to Bat 7ms typical Same N A tery During Blackout 10ms maximum Battery Type Quantity 4 12V 9A hr Same 8 12V 9A hr Sealed Sealed Lead Acid Lead Acid Maintenance Maintenance Free Free Typical Recharge lt 8 hrs Same N A Time to 90 Capac ity Battery Service User Same Not User replaceable Serviceable Hot swappable Battery Life 2 5 Years Same Same Depending on use environment and temperature Battery Runtime 20 minutes 33 minutes Actual runtimes are alt load half Joad determined by load an ca RR battery charge level 7 5 minutes 12 minutes battery health and full load full load quantity of batteries installed SURGE PROTECTION Let Through lt 50V Same N A Voltage Rating Data Line RJ45 Same N A Protection Jacks COAX 3 pair splitter 3 pair N A A 3
26. ipment 3 Connect the data line cables 4 Power on the connected equipment Performing the System Test Before connecting equipment to the S10 or S15 Power Conditioner with Battery Backup ensure that the unit is functional by connecting the AC Power Cord provided at the rear panel Press the front panel power switch Once power is applied to the unit the display provides the information screens shown in Figures 7 through 15 and defined as follows APC LEGENDARY RELIABILITY screen Figure 7 ensures that the unit is functional and to let you know we place our well earned reputation at the forefront of this product Figure 7 APC LEGENDARY RELIABILITY Screen Model Identification screen Figure 8 shows that the proper firmware was installed for the model purchased Figure 8 Model Identification Screen DELAYED OUTLET1 ON DELAYED OUTLET1 OFF screen Figure 9 shows that power is available to the device Tuner or Auxiliary component that is connected to the rear panel outlet marked Delayed 1 It also shows that power is not yet available to the devices that are connected to rear panel outlets marked Delayed 2 Subwoofer and or Amplifier Power to Delayed 2 devices will be available after the factory preset delay 5 seconds has elapsed See Setup the SIO or S15 to change the delay period Once power is available for Delayed 2 devices the screen will change to DELAYED OUTLET2 ON Figure 9
27. let proofed from damage or interruption as a result of bad power With APC s Power Conditioner with Battery Backup you can enjoy your home theater experience with the peace of mind that performance is optimized and protection is guaranteed Figure 1 S15 Power Conditioner with Battery Backup Front View 1 1 Proven Expertise Proven Reliability From corporate data centers to home offices APC is regarded as an innovator designer and manufacturer of high quality power protection solutions With a proven reputation for Legendary Reliability leading companies depend on APC every day to protect and support many of the most critical networks in the world including those at Microsoft Toyota Motor Sales Inc and IBM Over the last 20 years APC has been a pioneer in the development of new power protection technologies that have resulted in countless industry awards design patents and an installed base numbering in the tens of millions of units Multiple R amp D centers along with APC owned and controlled factories ensure APC solutions are the safest most advanced and reliable products available When you buy APC you buy peace of mind Safety Precautions Please ensure you have read and understand all of the safety information located at the front of this manual If you have any questions about the safety information or are concerned that your home may not be properly wired for this equipment please contact APC Technic
28. lined below Registration Verification Confirmation By registering your By registering your By registering your purchase now it purchase now it confirms purchase now you have a guarantees you will your right to maximum way to confirm yourself receive all the information protection under the as the owner of the and special offers you terms and conditions of product in the event of qualify for as the owner of the Warranty and fire theft or loss this product Equipment Protection Policy Safety Symbols This bolt of lightning This exclamation point calls indicates uninsulated material A attention to features for which within your unit that may you should read about in this cause an electrical shock For Manual to prevent operating the safety of everyone in your and maintenance problems home please do not remove the product cover Warnings Cautions and Notes Warnings Cautions Notes Warnings provide Cautions provide Notes provide information about a information about a information that is procedure that if not procedure that if essential to performed exactly as not performed highlight stated may result in exactly as stated injury or death may result in equipment damage 111 iv Table of Contents Safety Information i Protect Your Investment iii Introduction 1 1 Proven Expertise Proven Reliability 1 2 Safety Precautions 1 2 Package Contents 1 2 Unit Power Capacity 1 3 Features 1 3 Fro
29. lt screen The default screen is the screen that the system will revert to once the preset time has expired for other screens being 2 10 displayed APC recommends you set the default screen showing the ESTIMATED RUNTIME and FUEL display Figure 16 Informational Screens The S10 and S15 Power Conditioners with Battery Backup provide the following informational screens accessed using the STATUS push button Source XXXXXXX screen FW Version XXXXXXX screen Model Number and Serial Number screen Phone Number and Technical Support Internet Address screen Input Frequency Output Frequency screen SOURCE XXXXXXX EST RUNTIME XHRS Screen This screen shown in Figure 17 shows which source the unit is providing power from UTILITY BATTERY or STANDBY It also displays the Estimated Runtime in hours based on the power source and connected equipment load In Standby mode the unit does not provide an output to the rear panel outlets Note Whenever the S10 or S15 is connected to utility power the electronics inside of each unit are active If the front panel Power Switch is turned off the unit goes into Standby mode and shuts off power to the rear panel outlets but the display remain active Figure 17 SOURCE XXXXXXX EST RUNTIME XHRS Screen 2 11 Firmware Version XXXXXXX Screen This screen shown in Figure 18 provides information about which version of the firmware is loaded in to the unit Pl
30. ly by firmly grasping both sides of unit in the 2 1 middle Failure to comply may result in personal injury and or equipment damage Place unit on a solid flat surface that is capable of supporting at least 60 Ibs Note Avoid placing other components directly on top of or behind the unit Leave at least one inch of space on all sides to allow for proper air ventilation Do not block the fan If the S Type unit is to be rack mounted please follow these 4 basic steps Note The included rack mounting hardware is designed for 19 wide racks only 1 Install the rack mount rails See the installation sheet located in the box containing the rack mount rails 2 Install the rail cleats See the installation sheet located with the cleats in the box marked Accessories 3 Install rack mount ears OPTIONAL See the installation sheet located with the cleats in the box marked Accessories Note Rack mount ears are required only if you desire to lock the unit to the front of the rack to prevent movement from front to rear Caution Rack mount ears should NEVER be used alone to support the unit Rack mount rails should always be used to support the unit s weight when rack mounting 4 Slide the unit into the rack so that the cleats mounted on the side of the unit fit within the track of the rack mount rails If the ears were mounted screw the mounted ears into the rack to lock unit into position See the installa
31. m with itself or with an externally connected battery pack In the OFF setting the audible tone is silenced Setting Screen Figure 22 AUDIBLE ALARM SENSITIVITY Setting press the SETUP push button to advance to the Sensitivity function This feature adjusts how the S Type reacts to input voltage waveform distortion and momentary power fluctuations It allows you to adjust the sensitivity of the S10 and S15 to LOW MEDIUM and HIGH Figure 23 using the SETUP and Up Down Arrow push buttons The Sensitivity adjustments have the following value HIGH Sensitivity should be used when the connected equipment is sensitive to momentary low voltage or brief power fluctuations In HIGH Sensitivity the unit is very sensitive to voltage distortion and is therefore more likely to switch back and forth to battery power than it would under a MEDIUM or LOW sensitivity setting MEDIUM Sensitivity is the default setting suitable for most situations 2 16 LOW Sensitivity should be used when the UPS frequently goes to battery even though the utility voltage appears normal l Figure 23 SENSITIVITY HIGH Setting Screen DISPLAY DIMMER Setting lets you set a brightness level for the VFD of HIGH LOW or OFF Use the SETUP push button to advance to the Display Dimmer screen Figure 24 Once the display is shown repeatedly pressing the Up or Down Arrow push button allows you to set the brightness of th
32. necting the Components Warning Do not make telephone cable Ethernet antenna electrical or ground system connections during a lightning storm Failure to comply may result in personal injury or death Note Due to the unique filtering and surge protection provided by the S10 and S15 APC recommends connecting AV components as noted on the rear panel of the unit Connect your AV components as noted on the rear panel and as defined in the section REAR PANEL CONNECTORS INDICATOR and CIRCUIT BREAKER To ensure ground loops are eliminated thus eliminating an audible hum through your speaker system ground all AV components to the GROUND SYSTEM screw located on the rear panel of the unit 2 14 Setting Up the S10 or S15 Using the Front Panel Controls Using the front panel SETUP and Arrow Up Down push buttons you can configure or turn on off various functions provided by each unit Once you press the SETUP push button these functions are displayed in the following order 1 Audible Alarm Sensitivity Display Dimmer LED Dimmer Go To Battery If lt XX Volts Go To Battery if gt XX Volts 2 3 4 5 Outlet Delay1 6 Outlet Delay2 7 Low Battery Warning 8 Battery Replacement Date 9 Do Quick Selftest 10 Do Runtime Calculation 11 Display Beep Test 12 Screen Saver On Off or Reset to Default 2 15 AUDIBLE ALARM Setting when set to ON Figure 22 provides an audible tone whenever the unit detects a proble
33. nt and Rear Panels 1 5 Installation 2 1 Removing the Battery Pack 2 1 Placing the Unit 2 1 Inserting and Connecting the Battery 2 3 Powering On and Connecting Equipment 2 5 Performing the System Test 2 5 Status and Informational Screens 2 9 Connecting the Components 2 14 Setting Up the S10 or S15 Using the Front Panel Controls 2 15 Warranty 3 1 Contact Information 4 1 Specifications A 1 Troubleshooting B 1 Unit will not turn on B 1 Connected equipment reboots or turns off during or after the unit switches to battery power B 2 Replace Battery LED is illuminated B 3 vi PERF Introduction Congratulations on your purchase of APC s Model S Type Power Conditioner with Battery Backup Model S15 shown in Figure 1 Your unit will protect your high performance audio and video AV system from damaging power surges spikes and lightning as well as power outages Protection is guaranteed Isolated noise filter banks and Automatic Voltage Regulation AVR will eliminate power as a source of audio and video signal degradation Pure sine wave battery backup power will prevent interruptions lost pre sets missed DVR recordings and lost media server data when the power goes out Data line surge protection jacks will stop surges traveling over phone or data lines Digital Satellite System Cable Modem and CATV Coaxial Cable lines are equally protected With APC s S Type your entire home entertainment experience is bul
34. r a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must first obtain a Returned Material Authorization RMA number from customer support Products must be returned with the following e Prepaid transportation charges e Brief description of the problem encountered e Proof of date and place of purchase This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILTY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitut
35. t Do not use the Power switch or line cord into the rear ofthe device to disconnect power Notify APC Technical Support or Customer Service at once Replacement Parts There are no components within this device that can or should be removed replaced other than the battery pack unless it is performed by an APC qualified technician Periodic Inspection Inspect the line cords telephone data line cords and or DSS Cable TV coaxial cables connected to this device to ensure they remain fully pushed in or attached and have no apparent damage EXAMPLE OF ANTENNA GROUNDING AS PER NATIONAL ELECTRIC CODE NEC Ground Clamp Antenna Lead In Wire Antenna Discharge Unit Grounding Conductors r Ground Clamps Electric Service Equipment Power Service Grounding Electrode System ii Protect Your Investment Thank you for selecting APC s S Type Power Conditioner with Battery Backup At APC we know you have made an intelligent choice sure to reward you for many years To ensure you receive all the benefits and protection which accompany your purchase please take a few minutes to fill out and mail the enclosed Warranty Registration Card or complete the online form at www apcav com Note Under California law failure to register your purchase may not exclude you from provisions of the Warranty and Equipment Protection Policy Benefits of warranty registration are out
36. tion sheet located in the box marked Accessories Note Avoid placing other components directly on top of or behind the unit Leave at least one inch of space on all sides to allow for proper air ventilation Do not block the fan Inserting and Connecting the Battery In accordance with APC s interpretation of Department of Transportation regulations APC ships this device with the internal battery pack disconnected The front bezel of the unit is also not attached to the unit when shipped This procedure provides for connection of the battery when the front bezel has been prematurely installed onto the chassis Connect the internal battery pack as follows 1 Grasp the front panel at the sides Figure 4 and pull the front bezel from the unit Figure 4 Front Bezel Removal 2 Push the Battery Wire Connector Figure 5 into the hole located at the left of the Battery Pack Ensure that the Battery Wire Connector is pushed into the hole and securely connected by gently pulling on the wire to see if it is attached to the connector Figure 5 Battery Wire Connection 3 Install the battery retaining bar 4 Install the front Bezel Figure 6 by aligning the four pins located on the back side of the Bezel to the holes at the left and right sides of the unit Gently push the front Bezel onto the unit Figure 6 Front Bezel Installation Powering On and Connecting Equipment 1 Power on the unit 2 Connect the equ
37. years from date of purchase a Replacement Battery Cartridge part RBC63 can be ordered from your AV dealer Address American Power Conversion 132 Fairgrounds Rd West Kingston RI 02892 USA Email Support support apcc com APC Toll Free 888 388 APCAV Technical Support B 4 B 5 990 1906A Copyright 2005 American Power Conversion All rights reserved The APC AV logo is a registered trademark of American Power Conversion All other trademarks are the property of their respective owners
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