APC SurgeArrest Essential
Contents
1. Mark the EPP RMA number clearly on the outside of box 5 Ship the product one way shipping charges paid by you to American Power Conversion 1600 Division Road Dock 25 West Warwick RI 02893 Attn EPP RMA 6 APC will evaluate the product to determine its level of functionality and will examine the product for evidence of damage from AC power line transients telephone line network and CATV transients if applicable A If APC s evaluation provides no evidence of damage from power line transients telephone line network or CATV transients if applicable APC will send to the customer I a report summarizing the tests performed and ii a rejection of claim notice B If the APC product shows evidence of damage from power line transients telephone line network or CATV transients if applicable APC will request that all connected equipment for which an Equipment Protection Policy claim has been submitted be sent for evaluation to either APC or an authorized service center If it is determined that the connected equipment has been damaged from AC power line transients telephone line network or CATV transients if applicable APC will at its discretion either authorize you to have the equipment repaired or reimburse you for the fair market value of the damaged equipment up to the dollar limits stated above Please save the damaged connected equipment or all damaged parts 7 If you are authorized by APC to have the connected equipme2. User Guide SurgeArrest LecendaryReisbiiy POQwer Gaving Surge Protector P7GB P8GT Complete and return the warranty card A Read the safety instructions before installing the unit Failure to follow these instructions may cause damage to equipment The SurgeArrest is intended for indoor use only The internal components are not sealed from the environment e Do not install the SurgeArrest where there is excessive heat or humidity e Do not use extension cords with the SurgeArrest e Plug the SurgeArrest into a three wire grounded receptacle only If the Building Wiring Fault LED illuminates indicating a wiring fault discontinue use and have a qualified electrician check the building wiring for an overloaded neutral reversed polarity or amissing ground e Never install electrical wiring during a lightening storm e Ifthe SurgeArrest is to be used for telephone protection connect only on standard two wire dial up telephone service Overview and Operation ALWAYS ON Outlets These outlets receive power at all times The ALWAYS ON outlets are not affected by the Auto Manual switch Auto Manual switch Connect a computer laptop or netbook to the MASTER outlet e Move the switch to Auto to enable the MASTER and CONTROLLED by MASTER features e Move the switch to Manual to disable the MASTER and CONTROLLED by MASTER feature The MASTER and CONTROLLED by MASTER outlets will continue to receive power until the unit is un
3. those made in this agreement concerning the Equipment Protection Policy Limited warranty American Power Conversion APC warrants its Surge Protectors to be free from defects in materials and workmanship under normal use and service for the lifetime of the original purchaser excluding only the LCD Timer which is warranted to be free from defects in materials and workmanship under normal use and service for four 4 years from date of purchase APC obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products Repair or replacement of a defective Product or part thereof does not extend the original warranty period Contact APC Web site www apc com Telephone Contact 1 800 555 2725 2009 APC by Schneider Electric APC the APC logo and SurgeArrest are owned by Schneider Electric Industries S A S American Power Conversion Corporation or their affiliated companies All other trademarks are property of their respective owners I 2 990 3646
4. SE SHALL APC BE LIABLE UNDER THE TERMS OF THIS POLICY FOR ANY DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO DIRECT INDIRECT SPECIAL INCIDENTAL CONSEQUENTIAL OR MULTIPLE DAMAGES ARISING OUT OF THE USE OF THE APC PROD UCT OR DAMAGE TO THE CONNECTED EQUIPMENT REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH CLAIM IS BASED EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE SUCH DAMAGES INCLUDE BUT ARE NOT LIMITED TO LOSS OF PROFITS LOSS OF SAVINGS OR REVENUE LOSS OF USE OF THE APC PRODUCT OR THE CONNECTED EQUIPMENT OR ANY ASSOCIATED EQUIPMENT LOSS OF SOFTWARE COST OF CAPITAL COST OF ANY SUBSTITUTE EQUIPMENT FACILITIES OR SERVICES LABOR DOWNTIME THE CLAIMS OF THIRD PARTIES INCLUDING CUSTOMERS AND INJURY TO PROPERTY Submitting an Equipment Protection Policy Claim 1 If all of the conditions for coverage are satisfied call the APC customer service department at 800 800 4APC and obtain an EPP RMA Equipment Protection Policy Returned Material Authorization number APC will forward to you an Equipment Protection Policy claim form which must be completed and filed within 30 days 2 Mail the completed claim forms to American Power Conversion Attention Claims Department 132 Fairgrounds Road PO Box 278 West Kingston RI 02892 3 Mark the Equipment Protection Policy RMA number on the APC product you are returning 4 Pack the APC product in its original packaging or request packing materials from APC if the packaging has been discarded
5. amaged by power line transients on an AC power line 120 volt while directly and properly connected to a standard APC 120 volt product covered by the Equipment Protection Policy connected equipment and if all of the remaining conditions specified below are met APC will at APC s sole option during the period specified below replace the APC product and either a pay for the repair of the equipment or b reimburse you for the fair market value as determined by the then current price list of the Boston Computer Exchange or equivalent of the connected equipment in an amount not to exceed the dollar limits stated below if APC determines that the damage was caused by the failure of the APC product to protect against power line transients telephone line or CATV transients if applicable Power line transients that APC products have been designed to protect against as recognized by industry standards include spikes and surges on AC power lines not designed as protection against protection and in cases in which such protection is available telephone service equipment must include a properly installed and operating primary protection device at the service entrance such devices are normally added during telephone installation in order to be covered for telephone line transients Protection of CATV Cable Television connected equipment from tran sients applies only to APC products which offer such protection and in such cases the CATV service m
6. nt repaired the repair must be performed at a service center that is authorized by the manufacturer of the connected equipment APC reserves the right to contact the authorized service center directly to discuss repair costs and repair diagnosis and damage to the connected equipment to determine if it was caused by AC power line transients telephone line network or CATV transients if applicable and the right to request that the service center forward the connected equipment or components of the connected equipment to APC for inspection 8 APC will after determining that the damage was caused by the failure of the APC product to protect against AC power line transients telephone line network or CATV transients if applicable issue payment to you at its sole discretion for either costs of repair or the fair market value of the connected equipment up to the dollar limits stated above APC reserves the right to require you to transfer title and deliver the connected equipment to APC if it chooses to reimburse you for the fair market value of the connected equipment 9 Unless modified in writing signed by APC and you the terms of this policy are understood to be the complete and exclusive agreement between the parties superseding all prior agreements oral and written and all other communications between the parties relating to the subject matter of this agreement No employee of APC or any other party is authorized to make any representations beyond
7. plugged for the wall outlet MASTER and CONTROLLED by MASTER outlets The Auto Manual switch must be on Auto When computers laptops or netbooks are in standby or hibernation mode these outlets will automatically shut off power to peripheral equipment connected to the computers laptops or netbooks Power will be restored when computers laptops or netbooks awaken e Connect a computer laptop or netbook to the MASTER outlet e Connect the peripherals monitor scanner or speakers to the CONTROLLED by MASTER outlets NOTE Standby or hibernation mode must be enabled For Windows access Control Panel select Power Options then select Power Schemes For MacIntosh access System Preferences then select Energy Saver NOTE Some computers consume so much power that the MASTER outlet does not recognize standby or hibernation mode In this case the CONTROLLED by MASTER outlets will not shut off power to peripheral equipment NETBOOK PC NB slider switch If a netbook is connected locate the NETBOOK PC NB slider on the side of the SurgeArrest push the slider to Netbook If a computer or laptop is connected push the slider to PC NB Circuit Breaker Reset The circuit breaker RESET allows the user to reset the circuit breaker after an output overload condition has caused the circuit breaker to trip Disconnect all equipment from the SurgeArrest before pushing the RESET button Telephone line surge protection jacks P8GT models only The Su
8. rgeArrest provides protection from a power surge through a telephone line e Connect the telephone line from the wall outlet to the SurgeArrest receptacle labeled IN e Connect one end of the telephone patch cable supplied to the receptacle labeled To Equipment Connect the other end of the cable to the DSL modem or FAX machine PROTECTION WORKING LED This LED illuminates to indicate that the SurgeArrest is ready to protect equipment from power surges If the LED extinguishes contact APC using the contact information provided in this guide BUILDING WIRING FAULT LED This LED illuminates when there is no ground circuit or there is a reversed polarity in the building wiring Discontinue use and have a qualified electrician check the wiring in the building P7GB P8GT YILSYW ALWAYS ON OUTLETS U U IIl y ELLIEN IT AT AA Q a ao a o o on 0 MASTER CONTROLLED BY MASTER SLITLNO NO SAYMIY srg003a To Equipment In LIII ANANA CONTROLLED BY MASTER 990 3646 Equipment protection Polic THIS POLICY IS NOT A WARRANTY REFER TO THE APC LIMITED WARRANTY FOR INFORMATION CONCERNING THE WARRANT FOR YOUR APC PRODUCT THE LIMITA TIONS AND CONDITIONS IN THIS POLICY DO NOT AFFECT THE TERMS OF THE WARRANTY In the United States AND Canada only for 120 Volt Products If your electronic equipment is d
9. ust be properly grounded according to the codes set forth in the National Electric Code NEC in order to be covered for CATV transients Protection from network line transients applies only to APC products which offer network line protection Equipment Protection Policy Dollar Limits For customers who meet the qualifications and conditions set forth in this policy APC will provide reimbursement cost of repair or fair market value up to the dollar limits stated as fol lows Product Dollar Limit Personal SurgeArrest Models 2500 Professional SurgeArrest Models 10 000 Network SurgeArrest Models 25 000 Essential SurgeArrest Models 50 000 Home Office SurgeArrest Models 150 000 Performance SurgeArrest Models 300 000 Eligibility for coverage under the Equipment Protection Policy 1 You must register the product by returning to APC the warranty card provided with the product within 10 days of purchase All information must be filled in and you should retain a copy for your records The warranty card must clearly identify the types of electronic equipment that will be plugged into the APC product for which protection under this policy is claimed All connected equipment must be UL or CSA approved 2 The APC product must be plugged into properly wired and grounded outlets no extension cords adapters other ground wires or electrical connections may be used with the sole exception of other standard APC 120 volt products The installation m
10. ust not include power protection products made by any manufacturer other than APC The installation must comply with all applicable electrical and safety codes set forth pursuant to the National Electrical Code NEC 3 Any claim under the Equipment Protection Policy must be made within 10 days of the date of alleged damage to the connected equipment 4 The Equipment Protection Policy covers only standard APC 120 volt products used in the 50 United States Canada and Bermuda What is not covered under the Product Policy 1 Restoration of lost data and reinstallation of software are not covered 2 This policy does not cover damage from a cause other than AC power line transients except for damage due to telephone line network or CATV transients which is covered only if the APC product offers such protection In addition the following are expressly excluded from coverage 3 Damage caused by failure to provide a suitable installation environment for the product including but not limited to lack of a good electrical ground 4 Damage caused by the use of the APC product for purposes other than those for which it was designed 5 Damage caused by accidents or disasters such as fire flood or wind 6 Damage caused by abuse misuse alteration modification or negligence This policy is null and void if in APC s view the APC product has been tampered with or altered in any way 8 EXCEPT AS EXPRESSLY PROVIDED IN THIS POLICY INNO CA
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