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LSI 3ware SAS 9750-4i4e

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1. J2B2 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 8 11 Connects the controller by cable to SAS drives or SATA drives or a SAS expander J2D1 Standard x8 PCle 2 0 bus connection as defined in PCle edge the PCI Express specification card connector The RAID controller interfaces with the host system using this connector J3B1 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 4 7 Connects the controller by cable to SAS drives or SATA drives or a SAS expander www si com channel products 35 Chapter 3 Specifications Table 10 Jumpers and Connectors for 9750 16i4e continued Jumper Pee Connector Type Description J4A1 CPLD 1x8 pin connector module connector Reserved for LSI use only J4A2 Drive activity 2 pin connector LED connector Connects to an external LED that indicates drive activity J4A3 Reserved for 2 pin connector LSI use only J4B1 LED fault 2x8 pin connector indication connectors There is one LED connector for each for internal internal drive port When lit the LED drive ports indicates the corresponding drive has Ports 0 failed or is in the unconfigured bad state through 7 The LEDs function only in a direct attach configuration Drive attach is defined as a maximum of one drive connected directly to each port with no SAS expander J4B2 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector c
2. continued Jumper Type Description Connector YP p J5A2 Write 2 pin connector pending LED connector Connects to an LED that indicates when the data in the cache has yet to be written to the storage devices Used when the write back feature is enabled J5B1 LED fault 2x8 pin connector indication connectors There is one LED connector for each for internal internal drive port When lit the LED drive ports indicates the corresponding drive has Ports 0 failed or is in the unconfigured bad state through 7 The LEDs function only in a direct attach configuration Drive attach is defined as a maximum of one drive connected directly to each port with no SAS expander J5B2 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 0 3 Connects the controller by cable to SAS drives or SATA drives or a SAS expander J5B3 UART debug 4 pin connector connector Reserved for LSI use www si com channel products 41 Chapter 3 Specifications LEDs on 9750 Controller Card Family The 9750 family of SATA SAS RAID controller cards have two internally surface mounted LEDs that are used as visual indicators See Table 12 to find out what these two LEDs indicate See Figure 1 for the location of the two LEDs CRT4B1 green and CRT6A1 red on the 9750 41 controller card See Table 7 for list of connectors that connect to external LEDs See Figure 2 for the location of the two LEDs CRT4B1 green and CR
3. ESN TOSTE A ANAN SY 85040 02 Note Figure 11 for reference only 20 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Connect the Cables to Backplanes Connect the Cables to Backplanes After installing your 3ware RAID controller and making cable connections connect the other end of the cables to an interior backplane Internal Backplane Connection An interior connection to a backplane in the same enclosure as the RAID controller uses the SFF 8087 connector each drive or if you do not have a backplane you can directly connect up to 4 drives per internal connector through use of a breakout cable Note If your backplane has individual connections for Connect the other end of the SFF 8078 multi lane cable to the connector on the backplane Figure 12 Connecting the Controller to the Backplane 8087 Multi lane Cable Backplane SFF 8087 Connector 85049 10 Chassis PCl e Slot Motherboard Note Figure 12 is for reference only System connection may not be the same as shown in this illustration www si com channel products 21 Chapter 2 Installing the 9750 SATA SAS Controller Card Finishing Up the SATA SAS Controller Card Installation After you have installed the controller in the computer and attached appropriate cables to the controller and drives complete the following steps to complete the hardware installation Check Installation an
4. Installing Your BBU To connect your BBU directly or remotely to your 3ware 9750 RAID controller card see m Installing the iBBUO7 Directly on the Your 3ware 9750 Controller Card m Connecting the iBBUO7 Remotely to the 3ware 9750 Controller Card Installing the iBBU07 Directly on the Your 3ware 9750 Controller Card Follow these steps to install the iBBUO07 on the SAS 9750 RAID controller The battery backup unit is installed on the front side of the controller 1 Ground yourself and remove the iBBUO7 daughtercard from the package 2 Insert the battery pack harness connector at the end of the colored wires into the 5 pin J4 connector on the backside of the iBBUO7 3 Place the iBBU07 front side up on a flat clean static free surface 4 With the front side up place the RAID controller on a flat clean static free surface 5 Hold the iBBUO7 daughtercard so that the battery side is up and the J5 connector lines up with the JT3B1 connector on the SAS 9750 41 and 9750 81 cards J6B2 connector on the SAS 9750 4i4e and 9750 8e cards 6 Carefully press the iBBUO7 onto the RAID controller so that the two connectors are firmly joined 7 Secure the iBBU07 to the RAID controller with the screws and the standoffs in the three screwholes The standoffs are threaded at both ends and a screw goes into each end www si com channel products 15 Chapter 2 Installing the 9750 SATA SAS Controller Card 8 Use th
5. 9750 SATA SAS Controller Card Chapter 2 Installing the 9750 SATA SAS Controller Card Tools You Need You need the following tools during installation An ESD grounding strap or mat A Phillips screwdriver Before You Start 3ware 9750 SATA SAS controller cards can be installed in a standard enclosure or in an enclosure with a backplane 1 2 14 Be sure to read Safety Information on page 10 in Chapter 1 If you have a battery backup unit BBU install it before proceeding See Installing Your BBU for installation instructions If your enclosure is low profile unscrew the full height bracket from the 3ware 9750 SATA SAS controller card and replace it with the included low profile bracket using the same screws Not valid for high port count controller cards 9750 16i4e and 9750 24 i4e If appropriate set the PM2 power management jumper on the disk drives to enable staggered spinup Check the documentation that came with your disk drives to see whether this is required SATA 2 hard drives are sometimes shipped from the manufacturer with the transfer rate set to 1 5 Gbps If this is the case for your drives you may need to remove a jumper or run a software utility to change the transfer rate to 3 0 Gbps Please check with your hard drive manufacturers documentation or website on how to set the transfer rate to 3 0 Gbps LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Before You Start
6. Provided with a product main power disconnect or sufficient space to access the power supply cord s because they serve as the product s main power disconnect A Warning We recommend you plug your system into a surge suppressor or UPS uninterruptible power supply and during an electrical storm we recommend disconnecting all phone network and power cables Personal Safety When Installing the 9750 Card in Your Computer A Warning High voltages may be found inside computer equipment Before installing any of the hardware in this package or removing the protective covers of any computer equipment turn off power switches and disconnect power cords Do not reconnect the power cords until the hardware is installed and the system cover is closed Protecting Equipment and Data A A Heat Sink Warning Do not replace the factory installed heat sink shipped with the 3ware 9750 SATA SAS controller cards Replacing the heat sink alters the thermal characteristics and cooling requirements and may cause the controller to fail Replacing the factory installed heat sink voids the warranty Back up your data Creating or deleting disk arrays destroys existing files on the member drives If your drives contain valuable data back them up and save the data elsewhere before attaching the drives to the controller ESD Electrostatic Discharge Precautions To avoid damaging computer components and accessories when installing or removi
7. channel products 27 Chapter 3 Specifications Table 7 Jumpers and Connectors for 9750 4i and 9750 8i continued Jumper Connector Type Description JT5B1 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 0 3 Connects the controller by cable to SATA or SAS drives or a SAS expander JT5B2 UART debug 4 pin connector connector Reserved for LSI use only JT5B3 Reserved for 2 pin connector LSI use only Jumper should not be present during normal operation JT6B1 Reserved for 2 pin connector LSI use only Jumper should not be present during normal operation JT6B2 Reserved for 2 pin connector LSI use only JT6B3 Drive activity 2 pin connector LED connector Connects to an external LED that indicates drive activity 28 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Jumper and Connector Description for the 9750 Controller Card Family See Table 8 for a list of jumpers and connectors on the 9750 4i4e RAID Controller Card See Figure 3 for the 9750 4i4e card layout Table 8 Jumpers and Connectors for 9750 4i4e Jumper eee Connector Type Description J1A1 UART debug 4 pin connector connector Reserved for LSI use J1A2 Reserved for 2 pin connector LSI use Jumper should not be present during normal operation J1A3 Reserved for 2 pin connector LSI use Jumper should not be present during normal operat
8. intelligent unit BBU battery backup unit LSI iBBU07 connector remotely to the controller by cable 30 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Jumper and Connector Description for the 9750 Controller Card Family Table 8 Jumpers and Connectors for 9750 4i4e continued Penan Type Description J6B2 Battery 20 pin connector backup unit Connects the optional intelligent battery connector backup unit LSI iBBU07 directly to the controller www si com channel products 31 Chapter 3 Specifications See Table 9 for a list of jumpers and connectors on the 9750 8e RAID Controller Card See Figure 4 for the 9750 8e card layout Table 9 Jumpers and Connectors for 9750 8e ae Type Description J1A1 UART debug 4 pin connector connector F Reserved for LSI use J1A2 Reserved for 2 pin connector LSI use Jumper should not be present during normal operation J1A3 Reserved for 2 pin connector LSI use Jumper should not be present during normal operation J1A4 4 Lane SFF 8088 x4 external mini SAS SATA SAS connector connector Ports 4 7 Connects the controller by cable to SAS drives or SATA drives or a SAS expander J1B1 4 Lane SFF 8088 x4 external mini SAS SATA SAS connector connector Ports 0 3 Connects the controller by cable to SAS drives or SATA drives or a SAS expander J2B1 Standard x8 PCle 2 0 bus connection as defined in PCle edge
9. m State 1 During a hard reset m State 2 During a stress test m State 3 While sitting idle at the prompt The supply voltages are 12 V 8 percent from PCI edge connector only and 3 3 V 9 percent from PCI edge connector only Table 3 lists the power supplies for the controller for each of the three states at the different voltages Table 3 Power Supplies for the 9750 4i 9750 8i 9750 4i4e and 9750 8e Controller Cards PCI Edge Connector State 1 State 2 State 3 3 3 V supply 0 330 A 0 330 A 0 330 A 12 V supply 1 000 A 1 810A 1 530 A 3 3 V auxiliary supply 0 030 A 0 030 A 0 030 A www si com channel products 23 Chapter 3 Specifications 12 V is used in the charging circuitry for the optional battery pack on the optional iBBU battery backed daughter card If the iBBU daughter card is mounted the following power consumption figures apply During fast charging of the battery pack 230 mA in the 12 V supply current Power Supply Requirements for the 9750 24i4e and 9750 16i4e Controller Cards All power is supplied to the controller through the PCI Express 3 3 V rails and the 12 V rail Onboard switching regulator circuitry operating from the 3 3 V rails and the 12 V rail provide the necessary voltages The following states determine the typical current consumption of the 9750 24i4e and 9750 16i4e controller cards m State 1 During verify unit consistency check of all RAID 5 logical drives simul
10. tee he ais ea er eee Ae ate Ratlam cat tes 10 Personal Safety When Installing the 9750 Card in Your Computer 11 Protecting Equipment and Data 00002 eee eeae 11 Installation Considerations 0 000 c cece eee 12 Chapter 2 Installing the 9750 SATA SAS Controller Card 14 Tools You Need 2 2 24 50 seas See I ee a a Ee 14 Before You Stanen 20 oe ta os et bass hate ees el an E Naas 14 Installing Your BBU 00 cece tee 15 Installation for Mac Users 000 00 eee 17 Install the Controller in the Computer 000 0c eee eee 17 Attach the Cables to Your Controller 0 00 e eee ee eee eee 19 Connect the Cables to Backplanes 00 00 e eee eee eee 21 Finishing Up the SATA SAS Controller Card Installation 22 Check Installation and Close the Case 0e eee eee 22 Configure Your SATA SAS Arrays 000s 22 Chapter 3 Specifications 000 eee ees 23 Electrical Characteristics 0 0 0 0 0 00 cece eee ee 23 Power Supply Requirements for the 9750 4i 9750 8i 9750 4i4e and 9750 8e Controller Cards 000 c ccc 23 Power Supply Requirements for the 9750 24i4e and 9750 16i4e Controller CardS iv eotea i 0 00 a a teens 24 Environmental Specification s aesae anea 25 Physical Dimensions 0 000 ni n cette a 26 Fault Tolerances giz tee kid a a Se pie a 8 ame He odin Bae ae es aac 26 Jumper and Connector Descri
11. FF8087 1 x SFF8088 Four internal 4x lane SATA SAS cables with sideband support One external 4x lane SATA SAS cable 9750 24i4e 6 x SFF8087 1 x SFF8088 Six internal 4x lane SATA SAS cable with sideband support one external 4x lane SATA SAS cable www si com channel products Chapter 1 Getting Started 9750 Controller Card Models Figure 1 Layout of the 4 Port 3ware 9750 41 SATA SAS RAID Controller Card Red System Error Heat Sink for LED J4L1 on back RAID On Chip ROC CRT6A1 T5B3 JT6B1 85049 09 Connector for Bee Battery Backup Unit Green Drive Activity LED CRT4B1 See Table 7 for jumper descriptions and Table 12 for LED descriptions Figure 2 Layout of the 8 Port 3ware 9750 81 SATA SAS RAID Controller Card Heat Sink for Red System Error LED J4L1 on back RAID On Chip ROC CRT6A1 85049 08 5B3_ JT6B1 JT6 Connector for JT5B2 JT6B2 Battery Backup Unit Jumpers Green Drive Activity LED CRT4B1 See Table 7 for jumper descriptions and Table 12 for LED descriptions 4 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide 9750 Controller Card Models Figure 3 Layout of the 8 Port 3ware 9750 4i4e SATA SAS RAID Controller Card E cre System Error Red LED CR3B1 Drive Activity Green LED See Table 8 for jumper descriptions and Table 12 for LED descriptions Figure 4 Layout of the 8
12. North America For international customers call 00 800 5745 6442 For the latest LSI news and support updates or tweets sign up on our Twitter account at http www twitter com LSISupport 3ware 9750 SATA SAS RAID Controller Card Installation Guide
13. Port 3ware 9750 8e SATA SAS RAID Controller Card J1A4 Port 4 7 J1B1 Port 0 3 ise System Error Red LED CR3B1 Drive Activity Green LED See Table 9 for jumper descriptions and Table 12 for LED descriptions www si com channel products 5 Chapter 1 Getting Started Figure 5 Layout of the 20 Port 3ware 9750 16i4e SATA SAS RAID Controller Card CRT5A1 Drive Activity Green LED CRT5A2 System Error Red LED J2B1 J2B2 J3B1 J4B2 Ports Ports Ports Ports as 12 15 8 11 4 7 J1L1 i li EEEEE EET EEEEEEENE See Table 10 for jumper descriptions and Table 12 for LED descriptions Figure 6 Layout of the 28 Port 3ware 9750 24i4e SATA SAS RAID Controller Card CRT5A1 Drive Activity Green LED CRT5A2 System Error Red LED J2B1 J2B2 J3B1 J4B2 Ports Ports Ports Ports 20 23 16 19 12 15 8 11 J1A2 a7 ah J1B1 back og og Be oo pa oo 85067 05 See Table 11 for jumper descriptions and Table 12 for LED descriptions 6 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Cables Cables Important You should only use LSI 3ware certified cables AN with your LSI 3ware RAID controller Using an incorrect cable can result in drives that are not detected The appropriate cables are included with your controller If you must replace a cable see the list of available cables and associated part numbers at http www lsi com
14. T6A1 red on the 9750 81 controller card See Table 7 for list of connectors that connect to external LEDs See Figure 3 for the location of the two LEDs CR3B1 green CR3B2 red on the 9750 4i4e controller card See Table 8 for list of connectors that connect to external LEDs See Figure 4 for the location of the two LEDs CR3B1 green CR3B2 red on the 9750 8e controller card See Table 9 for list of connectors that connect to external LEDs See Figure 5 for the location of the two LEDs CRT5A1 green CRT5A2 red on the 9750 1614e controller card See Table 10 for list of connectors that connect to external LEDs See Figure 6 for the location of the two LEDs CRT5A1 green CRTSA2 red on the 9750 24i4e controller card See Table 11 for list of connectors that connect to external LEDs Table 12 Red LED and Green LED States on Card LED State Meaning Green LED RAID controller drive Off No drive activity activity indicator On Data is being read or written from attached drives Red LED Off The ROC ASIC is operating normally Indicates the LSI SAS f 2108 RAID on chip On Indicates a hardware error during ROC ASIC error status POST or a CPU exception during operation 42 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Technical Certifications Technical Certifications The design and implementation of the 3ware 9750 SATA SAS RAID controller card minimize electromagn
15. alling two 3ware RAID controller cards with BBUs in the same system it is recommended to not install them next to each other Selecting the Slot in Which to Install the Controller Card Consider these factors when deciding on the slot in which to insert the controller m 3ware 9750 RAID controller card must be installed in PCI Express x8 or x16 slots 12 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Safety Information Warning PC users do NOT insert the 9750 controller card into a PCI X slot Doing so could potentially damage the board or the system and void the warranty Note PC users some low cost motherboards have a single PCI Express slot which is reserved for a video card These slots cannot accommodate a 3ware 9750 SATA SAS controller card or other PCI E device m If there is an extra open PCI Express x8 or x16 slot in your computer install the controller card next to it to provide additional ventilation for the controller m Cable routing may be easier if you install the 3ware RAID controller card next to an open slot Things to Watch Out For During Installation of the RAID Controller Be careful when installing the 3ware SATA SAS controller card into your system Excessive force can damage the board or your system Be sure to follow the installation instructions in Chapter 2 Installing the 9750 SATA SAS Controller Card on page 14 www si com channel products 13 Chapter 2 Installing the
16. and Reporting Technology SMART detects up to 70 percent of all predictable drive failures In addition SMART monitors the internal performance of all motors heads and drive electronics 26 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Jumper and Connector Description for the 9750 Controller Card Family Jumper and Connector Description for the 9750 Controller Card Family See Table 7 for a list of jumpers and connectors on the 9750 4i and 9750 81 RAID Controller Cards See Figure 1 for the 9750 41 card layout See Figure 2 for the 9750 8i card layout Table 7 Jumpers and Connectors for 9750 4i and Not available on 9750 4i 9750 8i Jumper axes Connector Type Description J2B1 Standard x8 PCle 2 0 bus connection as defined in PCle the PCI Express specification edge card connector The RAID controller interfaces with the host system using this connector JT3B1 Battery 20 pin connector backup unit BBU Connects the optional intelligent battery connector backup unit LSI iBBU07 directly to the controller J4L1 Remote 20 pin connector battery backup unit Connects the optional remote intelligent BBU battery backup unit LSI iBBU07 connector remotely to the controller by cable JT5A1 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 4 7 Connects the controller by cable to SATA or SAS drives or a SAS expander Not available on 9750 4i www si com
17. cable to SAS drives or SATA drives or a SAS expander J4A1 CPLD 1x8 pin connector Module connector Reserved for LSI use www si com channel products 39 Chapter 3 Specifications Table 11 Jumpers and Connectors for 9750 24i4e continued Jumper cue Connector Type Description J4A2 Drive activity 2 pin connector LED connector Connects to an external LED that indicates drive activity J4A3 Reserved for 2 pin connector LSI use only J4B1 LED fault 2x8 pin connector indication connectors There is one LED connector for each for internal internal drive port When lit the LED drive ports indicates the corresponding drive has Ports 8 failed or is in the unconfigured bad state through 15 The LEDs function only in a direct attach configuration Drive attach is defined as a maximum of one drive connected directly to each port with no SAS expander J4B2 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 8 11 Connects the controller by cable to SAS drives or SATA drives or a SAS expander J5A1 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 4 7 Connects the controller by cable to SAS drives or SATA drives or a SAS expander 40 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Jumper and Connector Description for the 9750 Controller Card Family Table 11 Jumpers and Connectors for 9750 24i4e
18. channel products raid_controllers accessories cables Internal SFF 8087 Cable with Sideband Support Use with the internal connectors of the 9750 family of 3ware RAID controllers Figure 7 Typical Internal SFF 8087 Cable External SFF 8088 Cable Use with the external connectors of the 9750 family of 3ware RAID controllers Figure 8 Typical External SFF 8088 Cable www lsi com channel products 7 Chapter 1 Getting Started System Requirements Motherboard and Slot Requirements A workstation class or server class motherboard with an x8 or x16 lane PCI Express Gen 2 0 or 1 0 slot For a list of supported motherboards access the LSI website at http www lsi com channel support marketing_resources Click the Data amp Interoperability tab Enclosure Requirements In order to attach more than four drives per connector enclosures with expanders are required In order to use enclosure support services such as locating a drive by blinking an LED or notification of a rebuild the enclosure needs to support SES SCSI Enclosure Services For a list of supported chassis and enclosures access the LSI website at http www lsi com channel support marketing_resources Click the Data amp Interoperability tab and then click 3ware 6Gb s SAS Interoperability List Drive Requirements The 3ware RAID controller is designed for use with drive capacities up to 2 TB and higher SAS and or SATA drives can be used with th
19. d Close the Case 1 Verify that the cables do not interfere with the operation of any other components in the case or block the flow of cooling air 2 Close the case and reconnect the power cables Configure Your SATA SAS Arrays Turn to First Time RAID Configuration and Configuring Units in 3ware SAS SATA RAID Controller Card Software User Guide Version 10 0 or newer for information about configuring RAID arrays The user guide is included on the 3ware CD that came with your controller It is also available from the LSI website at http www si com channel ChannelDownloads 22 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Electrical Characteristics Chapter 3 Specifications Electrical Characteristics The following subsections provide the power supply requirements for the 9750 family of SATA SAS RAID Controller Cards m Power Supply Requirements for the 9750 41 9750 81 9750 4i4e and 9750 8e Controller Cards m Power Supply Requirements for the 9750 24i4e and 9750 16i4e Controller Cards Power Supply Requirements for the 9750 4i 9750 8i 9750 4i4e and 9750 8e Controller Cards All power is supplied to the controller through the PCI Express 3 3 V rails and the 12 V rail Onboard switching regulator circuitry operating from the 3 3 V rails and the 12 V rail provide the necessary voltages The following states determine the typical current consumption of the 9750 controller card
20. d for 4 pin connector LSI use Reserved for LSI use J1B1 LED fault 2x8 pin connector indication connectors There is one LED connector for each for internal internal drive port When lit the LED drive ports indicates the corresponding drive has Ports 8 failed or is in the unconfigured bad state through 15 The LEDs function only in a direct attach configuration Drive attach is defined as a maximum of one drive connected directly to each port with no SAS expander J1B2 4 Lane SFF 8088 x4 external mini SAS SATA SAS connector connector Ports 16 19 Connects the controller by cable to SAS drives or SATA drives or a SAS expander J1B3 RAID key 2 pin connector connector Enables support for RAID 5 configurations Jumper should not be present during normal operation 34 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Jumper and Connector Description for the 9750 Controller Card Family Table 10 Jumpers and Connectors for 9750 16i4e continued Jumper Type Description Connector J1C1 Reserved for 3 pin connector LSI use Reserved for LSI use JiL1 Remote 20 pin connector battery backup Connects the optional remote intelligent unit battery backup unit LSI iBBU07 connector remotely to the controller by cable J2B1 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 12 15 Connects the controller by cable to SAS drives or SATA drives or a SAS expander
21. d to third parties without the express written permission of an officer of LSI License Restriction The purchase or use of an LSI Corporation product does not convey a license under any patent copyright trademark or other intellectual property right of LSI or third parties Copyright Notice 2010 LSI Corporation All rights reserved Trademark Acknowledgments LSI LSI logo 3ware 3DM 3DM2 StorSwitch StorSave and StreamFusion are all trademarks or registered trademarks of LSI Corporation All other brand and product names may be trademarks of their respective companies ii LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Table of Contents About this Guide 2 0 ee eee iv Chapter 1 Getting Started 200 eee 1 Contents of this Package 0 0 0 cece eee eee 2 9750 Controller Card Models 0000 e cece cence eens 4 Cables 25 6 stig ew en Sete ee oe ED ae Ge sees 7 Internal SFF 8087 Cable with Sideband Support 7 External SFF 8088 Cable 0 00 c eee eee eee eee ees 7 System Requirements 0 0c cece eee eee ees 8 Motherboard and Slot Requirements 20e eee e eens 8 Enclosure Requirements 0 00 e eee eee tees 8 Drive Requirements 0 0 00 c cece ett 8 Operating System Requirements 0000 cece ee eeeee 9 Safety Information a an 0 00 cette 10 Site SELEC sost Aiae
22. e 1 Table 1 9750 Controller Card Family Model Ports Description 9750 4i 4 One internal 4x wide port 9750 8i 8 Two internal 4x wide ports 9750 4i4e 8 One internal 4x wide port one external 4x wide port 9750 8e 8 Two external 4x wide ports 9750 16i4e 20 Four internal 4x wide ports one external 4x wide port 9750 24i4e 28 Six internal 4x wide ports one external 4x wide port m This document LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide m 3ware CD ROM with driver software and additional documentation m Appropriate cables for your 9750 RAID controller card see Table 2 also see Cables on page 7 Table 2 Cable and Connectors for the 9750 Family Model Internal External Cable Connectors Connectors 9750 4i 1 x SFF8087 One internal 4 lane SATA SAS cable with sideband support 2 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Table 2 Cable and Connectors for the 9750 Family continued Contents of this Package Model Internal Connectors External Connectors Cable 9750 8i 2 x SFF8087 Two internal 4 lane SATA SAS cables with sideband support 9750 4i4e 1 x SFF8087 1 x SFF8088 One internal 4 lane SATA SAS cable with sideband support One external 4 lane SATA SAS cable 9750 8e 2 x SFF8088 Two external 4x lane SATA SAS cables 9750 16i4e 4 x S
23. e 3ware 9750 RAID controller SATA drives must meet SATA 2 3 0 Gbps or SATA 3 6 0 Gbps standards and also be included on the list of supported drives on the interoperability list SAS drives must meet SAS 3 0 Gbps or 6 0 Gbps standards and also be included on the list of supported drives on the interoperability list 8 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide System Requirements For a list of supported drives access the LSI website at http www si com channel support marketing_resources Click the Data amp Interoperability tab Operating System Requirements 3ware 9750 RAID controller may be used with the following operating systems for Intel and AMD 32 bit and 64 bit x86 based motherboards Microsoft Windows Server 2003 SP2 or newer and 2008 Microsoft Windows Vista and Windows 7 Red Hat Enterprise Linux openSUSE Linux SUSE Linux Enterprise Server Fedora Core Linux Other Linux distributions based on open source Linux 2 6 kernel FreeBSD VMware OpenSolaris Mac OS X Intel platform only For the latest supported operating systems see the current Release Notes at http www lsi com channel ChannelDownloads and the file versions txt available on the 3ware release CD Other Requirements Adequate air flow and cooling Adequate power supply for drives m 3DM2 3ware Disk Manager 2 a browser based application used to configure and maintain RAID units is compatibile with bu
24. e Phillips head screws that are provided to secure the iBBU07 to the RAID controller 9 Install the RAID controller in a PCI Express slot in the computer Connecting the iBBU07 Remotely to the 3ware 9750 Controller Card Use the supplied 20 pin cable to connect the iBBU07 to your RAID controller Because server chassis design and workstation chassis design vary from vendor to vendor there is no standard mounting option that is compatible with the various system configurations Therefore the iBBU0O7 battery kit contains only the battery and the cable allowing value added reseller s VAR and chassis manufacturers to customize the location of the remote battery to provide the most flexibility within various environments Follow these steps to install the iB BUO7 remotely to the RAID controller 1 Ground yourself and remove the iBBU07 from the package 2 Use the three Phillips head screws that are provided to secure the iBBUO07 to the motherboard or the server chassis 3 Insert the battery pack harness connector at the end of the colored wires into the J4 connector on the rear side of the iBBUO7 4 Connect one end of the 20 pin 10 inch cable to the J2 connector on the iBBU07 and the other end to m J4L1 connector on your 9750 41 and 9750 81 cards J6B1 connector on your 9750 4i4e and 9750 8e cards m JILI connector on your 9750 16i4e and 9750 24i4e cards There are black triangles on the connectors to help you install
25. etic emissions susceptibility to radio frequency energy and the effects of electrostatic discharge The 9750 SATA SAS RAID controller show the following marks and certifications CE mark C Tick mark FCC Self Certification logo Canadian Compliance Statement Korean MIC Taiwan BSMI Japan VCCI CISPR Class B All 3ware 9750 RAID controller card hardware is compliant with CSA C22 2 No 60950 1 UL 60950 1 First Edition listed accessory Agency model 25239 www si com channel products 43 Appendix Technical Support Appendix Technical Support For the latest information related to 3ware RAID controllers refer to the following world wide web sites 44 Product information compatibility lists software upgrades and OS driver downloads refer to http www si com channel ChannelDownloads Select RAID Controllers from the Product Family pull down menu and then select your applicable product such as 3ware SAS 9750 8i LSI KnowledgeBase at http kb Isi com Product compatibility and interoperability list can also be found at http www lsi com channel support marketing_resources Click the Data amp Interoperability tab and then click 3ware 6Gb s SAS Interoperability List For specific answers to questions technical support or to give feedback about the product refer to our website at http www si com channel ContactUS LSI also offers support 24 hours a day 7days a week at 888 646 4566 or 408 433 4567 in
26. f LSISS LSI 3ware 9750 SATA SAS RAID Controller Card Supports the 9750 Family Models 9750 4i 9750 8i 9750 4i4e 9750 8e 9750 16i4e and 9750 24i4e PN 45412 01 Rev C May 2010 45412 01C Installation Guide Document Description Document 45412 01 Rev C May 2010 This document will remain the official reference source for all revisions and releases of this product until rescinded by an update Disclaimer It is the policy of LSI Corporation to improve products as new technology components software and firmware become available LSI reserves the right to make changes to any products herein at any time without notice All features functions and operations described herein may not be marketed by LSI in all parts of the world In some instances photographs and figures are of equipment prototypes Therefore before using this document consult your LSI representative for information that is applicable and current LSI DOES NOT ASSUME ANY RESPONSIBILITY OR LIABILITY FOR THE USE OF ANY PRODUCTS DESCRIBED HEREIN EXCEPT AS EXPRESSLY AGREED TO IN WRITING BY LSI LSI products are not intended for use in life support appliances devices or systems Use of any LSI product in such applications without written consent of the appropriate LSI officer is prohibited Proprietary Rights Notice This document contains proprietary information of LSI Corporation The information contained herein is not to be used by or disclose
27. ion J1A4 IPMI style 3 pin connector Fe connector Supports SES SCSI enclosure services using an internal I C backplane cable J1A5 RAID key 2 pin connector connector Enables support for RAID 5 configurations Jumper should not be present during normal operation J1B1 4 Lane SFF 8088 x4 external mini SAS SATA SAS connector connector Ports 4 7 Connects the controller by cable to SAS drives or SATA drives or a SAS expander www si com channel products 29 Chapter 3 Specifications Table 8 Jumpers and Connectors for 9750 4i4e continued Jumper Pee Connector Type Description J2B1 Standard x8 PCle 2 0 bus connection as defined in PCle edge the PCI Express specification card connector The RAID controller interfaces with the host system using this connector J2B2 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 0 3 Connects the controller by cable to SAS drives or SATA drives or a SAS expander J6A1 Reserved for 2 pin connector LSI use only J6A2 Drive activity 2 pin connector LED connector Connects to an external LED that indicates drive activity J6A3 Write 2 pin connector pending indicator Connects to an LED that indicates when dirty cache the data in the cache has yet to be LED written to the storage devices Used connector when the write back feature is enabled J6B1 Remote 20 pin connector battery backup Connects the optional remote
28. ll 4 hour dwell Vibration 0 25 Gin all axes swept 1 2 G in all axes swept for 5 500 5 Hz for 5 500 5 Hz 5 sweeps in all 5 sweeps in all at 1 octave min at 1 octave min Shock 5 5 G 11 ms half sine 33 G 11 ms half sine 10 shocks in 3 shocks in X y and z axes X y and z axes Airflow At least 200 linear feet N A per minute LFPM A www lsi com channel products Caution Do not operate the 9750 Controller Card at any time without proper cooling 25 Chapter 3 Specifications Physical Dimensions The 9750 41 9750 81 9750 4i4e and 9750 8e RAID controller cards have the following physical dimensions Height 68 91 mm 2 713 inches Length 167 64 mm 6 6 inches The 9750 16i4e and 9750 24i4e high port count RAID controller cards have the following physical dimensions Height 111 15 mm 4 376 inches Length 167 64 mm 6 6 inches Fault Tolerance Table 6 lists the fault tolerance features for the 9750 RAID controller Table 6 Fault Tolerance Features Specification 9750 RAID Controller Support for SMART Yes Optional battery backup Optional LSI iBBUO7 battery backup unit unit for cache memory Up to 72 hours of data retention in the event of sudden power loss or unclean shutdown Drive failure detection Automatic Drive rebuild using hot Automatic spares Parity generation and Yes checking RAID Levels 1 5 6 10 50 Yes 1 The Self Monitoring Analysis
29. ng the 3ware RAID controller card follow standard electrostatic discharge ESD precautions m When your computer case is open and its internal parts are exposed do not touch any internal part unnecessarily www si com channel products 11 Chapter 1 Getting Started m Always wear a grounded strap or work on an ESD protective mat m Do not remove the 3ware SATA SAS controller card from its protective bag until you are properly grounded m Handle the 3ware RAID controller card by its edges or by the metal bracket Do not touch any pin contact lead or component on the 3ware RAID controller card Installation Considerations Air Flow Cable Length and Routing Space Adequate airflow and ventilation are particularly important for 3ware 9750 RAID controller card The on board heat sink collects heat and must have adequate airflow in order to disburse it It is important that the cables do not obstruct the air flow or prevent proper ventilation of the system Warning Do not operate the 9750 controller card with AN system cover removed as this may disrupt proper airflow If you are installing a 9750 with a BBU battery backup unit it is important to install the BBU away from components that generate the most heat in the system such as the graphics card In addition to allow for better cooling it is best not to install a 3ware RAID controller card with a BBU directly between two other PCIe add in cards If you are inst
30. onnector Ports 0 3 Connects the controller by cable to SAS drives or SATA drives or a SAS expander 36 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Jumper and Connector Description for the 9750 Controller Card Family Table 10 Jumpers and Connectors for 9750 16i4e continued a i Type Description J5A2 Write pending 2 pin connector LED connector Connects to an LED that indicates when the data in the cache has yet to be written to the storage devices Used when the write back feature is enabled J5B3 UART debug 4 pin connector connector Reserved for LSI use www si com channel products 37 Chapter 3 Specifications See Table 11 for a list of jumpers and connectors on the 9750 24i4e RAID Controller Card See Figure 6 for the 9750 24i4e controller card layout Table 11 Jumpers and Connectors for 9750 24i4e Jumper Connector Type Description J1A2 Reserved for 4 pin connector LSI use Reserved for LSI use J1B1 LED fault 2x8 pin connector indication connectors There is one LED connector for each for internal internal drive port When lit the LED drive ports indicates the corresponding drive has Ports 16 failed or is in the unconfigured bad state through 23 The LEDs function only in a direct attach configuration Drive attach is defined as a maximum of one drive connected directly to each port with no SAS expander J1B2 4 Lane SFF 8088 x4 ex
31. ption for the 9750 Controller Card Family 27 LEDs on 9750 Controller Card Family 0 00000 eee eee 42 Technical Certifications s an 00 00 43 Appendix Technical Support 20000s eee eeee 44 www si com channel products iii About this Guide Congratulations on your purchase of the 3ware 9750 SATA SAS Raid Controller Card This guide tells you how to install it Chapier Appendix Description 1 Getting Started Overview of the 3ware SATA SAS controller card and important safety factors to keep in mind during installation 2 Installing the 9750 How to install the 3ware 9750 SATA SAS Controller Card SATA SAS controller card 3 Specifications Specifications for the 9750 controller card Appendix Technical Support Websites with the latest information related to 3ware RAID controllers The following additional documentation is available for your 3ware SATA SAS RAID controller card on the CD that came with your controller The documentation is also available through the LSI Download Center at http www lsi com channel ChannelDownloads m ware SATA SAS RAID Controller Card Software User Guide Version 10 0 or newer m ware SATA SAS RAID Controller Card Software User Guide Addendum Version 10 1 web only release m ware SATA SAS RAID Controller Card CLI Guide Version 10 0 or newer The 3ware HTML Bookshelf is an HTML version of the Software User Guide and the CLI Guide combined a
32. s one resource It is only available on your 3ware CD in the doc 3wareHTMLBookshelf folder Online help is also available when you are using 3DM2 3ware Disk Manager 2 iv LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Chapter 1 Getting Started The LSI 3ware 9750 SATA SAS RAID controller card provides these features www si com channel products Support for up to 127 SAS and or SATA devices per controller single port only Release 10 2 adds external support OS support includes FreeBSD Linux Mac OS X OpenSolaris VMware and Windows RAID 6 with simultaneous parity generation to maximize performance LSI 2108 RAID on Chip ROC hardware platform StreamFusion optimization of RAID 5 and RAID 6 disk accesses to maximize application performance under heavy loads StorSave Battery Backup Unit BBU with write journaling to optimize data protection and performance BBU must be purchased separately see Step 2 on page 14 Hot swap and hot spare for data availability RAID levels 0 1 5 6 10 50 and Single Disk Up to 6 Gbps per port data transfer rates Support for 3 Gbps and 6 Gbps SATA and SAS Hard Disk Drive HDD and Solid State Disk SSD technologies Onboard ECC DDRIT SDRAM Chapter 1 Getting Started Contents of this Package If you purchased a full retail kit with cables the following items are included m One of the 3ware 9750 RAID controller card models in Tabl
33. t not required one of the following browsers m Internet Explorer current version www si com channel products 9 Chapter 1 Getting Started m Mozilla Firefox current version m Safari In addition m JavaScript must be enabled m Cookies must be enabled For best viewing screen resolution should be 1024 x 768 or greater with 16 bit color or greater Safety Information To reduce the risk of bodily injury electrical shock fire and equipment damage read this information and observe all warnings and precautions in this guide before installing or maintaining your computer The 3ware 9750 RAID controller card should be installed by technically qualified persons If you are uncomfortable opening a computer system and conforming to standard ESD electrostatic discharge practices you should have a computer technician perform the installation Site Selection The product is designed to operate as a component to a computer system The environment that is provided for the system must be m Clean dry and free of airborne particles other than normal room dust m Well ventilated and away from sources of heat including direct sunlight and radiators Away from sources of vibration or physical shock Isolated from strong electromagnetic fields produced by electrical devices m Provided with a properly grounded wall outlet 10 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Safety Information m
34. taneously m State 2 While sitting idle at the prompt m State 3 During a stress test m State 4 During a drive stress test and BBU is under fast charge The supply voltages are 12 V 8 percent from PCI edge connector only and 3 3 V 9 percent from PCI edge connector only Table 4 lists the power supplies for the controller for each of the four states at the different voltages Table 4 Power Supplies for SATA SAS 9750 24i4e and 9750 16i4e Controller Cards PCI Edge Connector State 1 State 2 State 3 State 4 3 3 V supply 1 139A 1 174A 1 225A 1 356A 12 V supply 1 466A 1 426A 1 487A 1 773A 3 3 V auxiliary supply 0 048A 0 026A 0 214A 0 168A 24 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Environmental Specification Environmental Specification The 9750 SATA SAS RAID Controller card environmental requirements are listed in Table 5 Table 5 Controller Environmental Specification Specification Operating Non Operating Temperature m 10 to 60 C m 30 C to 80 C without optional without optional battery backup unit battery backup unit m OT to 40 C with m OT to 45 C with optional battery optional battery backup unit backup unit Humidity 5 to 90 RH 93 RH noncondensing noncondensing 40 C max 40 C max 120 hours 27 C max wet bulb 16 hour dwells at extreme Altitude 3200 m at 40 C 12 200 m at 0 C 4 hour dwe
35. ternal Connectors The 9750 81 9750 41 9750 4i4e 9750 16i4e and 9750 24i4e controller cards have internal connectors that use SFF 8087 cables with or without sideband support The sidebands are necessary if you want SES enclosure management over PC m Insert the SFF 8087 cable plug into the 4 lane connector on the controller m When the cable is inserted correctly you will feel it click into place Figure 10 Connecting a typical Internal 4 lane SATA SAS Cable with an SFF 8087 Connector to the Controller Card External Connectors The 9750 4i4e 9750 8e 9750 16i4e and 9750 24i4e controller cards have external connectors that use SFF 8088 cables Follow these steps to connect the cable from your controller to a drive enclosure Connect the connector on one end of the cable to the external port as shown in Figure 11 www si com channel products 19 Chapter 2 Installing the 9750 SATA SAS Controller Card m External port J1B1 on the SAS 9750 4i4e RAID controller card m External ports J1A4 or J1B1 on the SAS 9750 8e RAID controller card m External port J1B2 on the SAS 9750 16i4e and 9750 24i4e RAID controller cards Connect the other end of the cable to the external port on the drive enclosure Figure 11 Mini SAS x4 Cable Plug Connector and the RAID Controller Card with External Connector Mini SAS x4 Cable Plug Connector SAN ARA AN AWW KARAKAS mee FSA
36. ternal mini SAS SATA SAS connector connector Ports 24 27 Connects the controller by cable to SAS drives or SATA drives or a SAS expander J1B3 RAID key 2 pin connector connector Enables support for RAID 5 configurations Jumper should not be present during normal operation 38 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Jumper and Connector Description for the 9750 Controller Card Family Table 11 Jumpers and Connectors for 9750 24i4e continued Jumper Bs Connector Type Description J1C1 Reserved for 3 pin connector LSI use Reserved for LSI use J1L1 Remote 20 pin connector battery backup Connects the optional remote intelligent unit BBU battery backup unit LSI iBBU07 connector remotely to the controller by cable J2B1 4 Lane SFF 8088 x4 external mini SAS SATA SAS connector connector Ports 20 23 Connects the controller by cable to SAS drives or SATA drives or a SAS expander J2B2 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 16 19 Connects the controller by cable to SAS drives or SATA drives or a SAS expander J2D1 Standard x8 PCle 2 0 bus connection as defined in PCle edge the PCI Express specification card connector The RAID controller interfaces with the host system using this connector J3B1 4 Lane SFF 8087 x4 internal mini SAS SATA SAS connector connector Ports 12 15 Connects the controller by
37. the PCI Express slot so that the contacts mates with the grooves in the slot and all pins make proper contact with the PCI Express slot pins when pushed into place 7 Press down gently on the edge of the 3ware RAID controller directly above the PCI Express slot until it is fully seated www si com channel products 17 Chapter 2 Installing the 9750 SATA SAS Controller Card Warning Make sure you select a PCI Express PCI e slot AN not a PCI or PCI X slot see Figure 9 Inserting a 9750 into a PCI or PCI X slot could potentially damage the board or system and void the warranty of either the 9750 or the motherboard If you are uncertain about which slot to use see the documentation for your system s motherboard Figure 9 Inserting Controller Into PCI Express Slot Bracket Screw Be N slot PCI e DO NOT USE slot PCI X slot DO NOT USE Edge of Motherboard Note The configuration of the enclosure may not be the same as shown Figure 9 8 Check that the 3ware SATA SAS controller s metal bracket covers the hole in the case and secure the bracket with the screw that was used to secure the filler bracket in step 5 18 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Attach the Cables to Your Controller 9 For the card to work properly make sure the card is not slanted in any direction when you tighten the screw on the bracket to the enclosure Attach the Cables to Your Controller In
38. the PCI Express specification card connector The RAID controller interfaces with the host system using this connector 32 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Jumper and Connector Description for the 9750 Controller Card Family Table 9 Jumpers and Connectors for 9750 8e continued shen Type Description J6A1 Reserved for 2 pin connector LSI use only Reserved for LSI use only J6A2 Drive activity 2 pin connector LED connector Connects to an external LED that indicates drive activity J6A3 Write 2 pin connector pending indicator Connects to an LED that indicates when dirty cache the data in the cache has yet to be LED written to the storage devices Used connector when the write back feature is enabled J6B1 Remote 20 pin connector battery backup Connects the optional remote intelligent unit BBU battery backup unit LSI iBBU0O7 connector remotely to the controller by cable J6B2 Battery 20 pin connector backup unit Connects the optional intelligent battery connector backup unit LSI iBBUO7 directly to the controller www si com channel products 33 Chapter 3 Specifications See Table 10 for a list of jumpers and connectors on the 9750 16i4e RAID Controller Card See Figure 5 for the 9750 16i4e controller card layout Table 10 Jumpers and Connectors for 9750 16i4e Jumper Connector Type Description J1A2 Reserve
39. them properly Insert the cable connectors so that the black triangles are aligned 16 LSI 3ware 9750 SATA SAS RAID Controller Card Installation Guide Installation for Mac Users Installation for Mac Users In place of the the instructions included in the section Install the Controller in the Computer on page 17 in this guide follow the instructions in the user guide for your Mac Pro for opening your computer and installing a PCI Express card If necessary download the user guide for your Mac Pro from the Apple site and print out the chapter that includes information about opening the computer and adding PCI Express Cards Then return to this guide and go to Attach the Cables to Your Controller on page 19 Install the Controller in the Computer 1 If the computer is running shut it down Turn off power to the computer and disconnect the power cord from the outlet 2 Make sure you are properly grounded For details about ESD precautions see page 11 3 Open the computer case according to the manufacturer s instructions 4 Locate the PCI Express slot you want to use for the 3ware 9750 SATA SAS controller card For a discussion of which slot to use see Selecting the Slot in Which to Install the Controller Card on page 12 5 Remove the metal filler bracket for the slot Save this screw it is used to secure the 3ware 9750 SATA SAS controller after you have seated it in the slot 6 Position the card in

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