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Intellinet Digital KVM over IP Switch

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1. INTELLINET JENERETA Win32 Viewer Settings Window Size Adjustment The size of the viewer window can be adjusted by dragging the border of the viewer windows Wa d es z k T D Lr uL ces KEE i E Full Screen Mode For a full screen display click the viewer icon on the title bar of the viewer window to display the Quick Menu shown on the left hand side of the image at right then select Full Screen assz acs dom LP one 4 d Al Kripman viewer full screen mode x 1 To exit From full screen mode use Ctrl Esc Esc and then J right click on the Kripman viewer taskbar icon to see the menu A message prompt will display as a reminder of how to exit the Full Screen mode Click OK and the viewer will present Full Screen mode To exit Full Screen mode press Ctrl Esc Esc to bring up the local task bar then right click the viewer taskbar icon to bring up the Quick Menu again Click to de select Full Screen and restore the display to the normal window mode NOTE Only the Win32 viewer supports Full Screen mode the Java viewer doesnt aes date jo ie emm AIO RECETA Window Size Scaling To scale the viewer display click the viewer icon on the title bar of the viewer window to display the Quick Menu then select Connection Options With the Connection Options screen displayed specify the proportions of the viewer window that you want then
2. Main Download Local Console HELP Authentication Local User Needs Authentication KVM Server Log Acceleration Rate x3 Main Settings ECT eds et As Acceleration Threshold 4 pixel v Viewer Connection dE Computers Power Control Local Console Video Mode Database Users Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved CE Internet Protected Mode Off amp 1006 Authentication Local User Needs Authentication Enable disable password authentication on the local console To enable the password authentication on the Digital KVM over IP Switch local console you must select this option Mouse Acceleration Acceleration Rate From the drop down menu select the mouse acceleration factor x1 to x20 for the local console Acceleration Threshold This is the point a value in pixels at which the local console mouse acceleration factor goes into effect NOTE In order for the mouse resynchronization to work properly on the viewer the mouse acceleration on each of the connected servers or computers MANAGEMENT OVER ABROWSER INTELLINET E WORK SOLUTIONS has to be turned off A zero acceleration mouse on a remote server will not reflect on the viewer since the mouse cursor on the remote server should catch up with the mouse on the viewer side which could use any acceleration factor However on the local console of the Digital KVM over IP Switch yo
3. This screen allows you to set up the e mail notification for alarm events After you ve made all modifications click Store Settings then Apply Settings Restart Servers L os 24513 OPON i le XN th ib Page Took Download SNMP Traps Primary Manager 192 168 1 254 Main KVM Server Users Alarms Maintenance Apply Settings 1007 AN Rights Reserved INTELLINET MANAGEMENT OVER A BROWSER Primary Manager Specify the IP address of the primary SNMP manager device on your network Secondary Manager Specify the IP address of the secondary SNMP manager device on your network if any SNMP Community Specify the name of the SNMP community to which your SNMP management host and SNMP agent should belong NOTE The SNMP manager and agents must belong to an SNMP community identified by its name which is a collection of hosts grouped together for administrative purposes Alarms Selection The switch can be configured to send three types of immediate alerts e mails SNMP traps or automatic power cycling in response to three alarm triggering events blue screen no video or NumLock test failure from a remote computer This feature should be used in conjunction with the auto scan function so that the switch will help carry on a constant surveillance on the health conditions of your connected servers NOTE This screen is where you can select which action the switch is to per
4. Options F Enable Log F Print Statisties Main KVM Server 30 05 2007 09 36 05 Cheni superuser Using compression level 7 30 05 2007 09 36 05 Chet superuser Using Zlib encoding 39 05 2007 09 36 05 Chart superuser Transiaton needed 30 05 2007 09 36 05 Cien superuser Pixel format 16 opps 30 05 2007 09 36 05 Cien superuser Administrator with SUPERADMIN FRoghts ucceede Aumentbcallon s q 20 05 2007 09 36 05 Cert null Protocol version 3 5 30 05 2007 09 36 04 Peer 182 168 1 52 tries to connect 30005 2007 0 3543 raw bytes equivalent 94243440 compression rato 1298196 30 05 2007 09 3543 namie rectangles 208436 bytes 72585713 a 30 05 2007 09 3543 tramebuffer updates 42501 rectangles 208435 Users bytes 72595713 30 05 2007 093543 key events received 49 pointer events 1301 Alarms 30 05 2007 09 35 43 Statistics 30 05 2007 0935 43 Chert superuser Gone 30 05 2007 0935 43 Chent sconnection Maintenance 30 05 2007 09 36 36 raw bytes equivalent 47828716 compression rato 4 263633 Apply Settings 30 08 2007 09 35 25 Did rectangies 97541 bries 11217832 Rees Ciar E menet Protected Mode Of A 7j YINTELLINET MANAGEMENT OVER A BROWSER address from which the login attempt originated even when the attempt was not successful Also it will show certain technical details such as the compression ratio encoding scheme and bytes transmitted in each successful viewer session This is the
5. Mouse acceleration is not supported by the ORE Digital KVM over IP Switch ui e Luton Porter Conon meti sete function including any Snap To option Pid needs to be deactivated on all connected aia cic servers Slow Q Windows X P C Enhance pointer precision Go to the Mouse Control Panel select the So dl Mouse Properties tab then go to the Pointer Options screen Automatically move pointer to the default button in a SS dialog box 1 Set the pointer speed slide bar to the GA exact middle NS C Display pointer trails 2 Uncheck the Enhance pointer precision ii option e Hide pointer while typing 3 Uncheck the Automatically move pointer v Show location of pointer when press the CTRL key to the default button in a dialog box 4 Click OK rere option INTELLINET T 9 Windows 2000 Mouse Properties 2x Go to the Mouse Control Panel select Suttons Pointers Motion Hardware the Mouse Properties tab then go to the ipsc Pointer Options screen MEE 1 Set the pointer speed slide bar to the ERIS rae Dues neat exact middle 2 In the Acceleration panel select None ciate 3 Uncheck the Move pointer to the 5 piper sedie xointer accelerates as default button in dialog boxes option i acd 4 Click OK Windows 98 Go to the Mouse Control Panel select the Mouse Properties tab then go to the Motion screen 1
6. by the viewer client Remote users are not required to install any certificates on their client computers However the viewer connection is encrypted with 256 bit SSL technology to ensure that all data contents transmitted via the viewer connection is protected including keyboard mouse and video signals Level 3 uses 256 bit encryption and a bi directional PKI authentication between the server and viewer client With this level of security all remote users who want to make viewer connections must install a proper client certificate on their computer This client certificate must come from the same CA that issued the root crt certificate of the switch In all there are nine possible combinations of viewer security levels and password policies available for the flexibility to adapt to your specific security needs KVM Server Password This field will only appear if you choose to implement Level 3 security See Page 16 Enter the password that has encrypted the server private key in the server private key file serverkey pem in order to make a successful viewer connection with the switch in the Level 3 security setting If you use the standard set of certificates provided on the included support CD the password that encrypts the server private key is serverpwd However if you use your own set of certificates as you should for a genuinely secure installation you need to get the correct server password from the Certificate Authority that iss
7. screen width total width Hsync start and screen height total height Vsync start can be adjusted The following diagram demonstrates the geometric relations between the VGA parameters 5 mi Toa ut gt e Screen i Helght elg DISPLAYED AREA Refresh Rate Modify the refresh rate of the target VGA mode as needed Width Screen Width Specify the width of the visible part of the screen Total Width Specify the total width of the screen active hidden Hsync Start Specify where the VGA horizontal synchronization should start with reference to the beginning of the line Height Screen Height Specify the height of the visible part of the screen Total Height Specify the total height of the screen active hidden Vsync Start Specify where the vertical synchronization should start with reference to the top of the page Click Store New Settings to save your modifications additions to the video mode database Click Suppress Selected Mode to remove the selected video mode from the video mode database Click Restore Previous Settings to undo the previous addition or elimination of a video mode NOTE You can only undo one move Users Local Database This screen is for user account management for the switch You can see the listing of the existing user entries together with the user group that the specific user belongs to and the description for the user You c
8. 10 100 Mbps LAN port Local console 1 VGA and 2 PS 2 ports 1 mouse 1 keyboard PC connection ports Model 503723 8 HD15 female connections for use with 3 in 1 connection cables 375382 375399 Model 503730 16 HD15 female connections for use with 3 in 1 connection cables 375382 375399 RJ12 console management port RJ12 serial control port DC In connector Protocols supported SSH Access via Win32 or Java viewer Alert e mail notification and SNMP trap messages for critical server events no video blue screen of death and NumLock test failure Certifications FCC Class B Security 1024 bit public key authentication using certificates generated by an external CA e 256 bit SSL encryption for keyboard mouse and video signal transmissions Remote authentication support for SSL secured LDAP or RADIUS servers RADIUS accounting support SSL security levels No authentication no encryption Server authentication SSL encryption Server amp client authentication SSL encryption SSL password security levels No password 1 global password for all users Different password for each user LE SPECIFICATIONS User Management user levels Superadmin Admin User Local user database Authentication to remote LDAP or RADIUS server User groups with access rights to specific connected computers Video e Supported resolutions 640 x 480 60 Hz 72 Hz
9. 75 Hz 85 Hz 100 Hz 800 x 600 60 Hz 72 Hz 75 Hz 85 Hz 100 Hz 1024 x 768 60 Hz 72 Hz 75 Hz 76 Hz 85 Hz 100 Hz 1152 x 864 60 Hz 70 Hz 78 Hz 1280 x 1024 60 Hz 70 Hz 1600 x 1200 60 Hz 70 Hz Color depth 8 and 16 bit Quality settings 3 Video compression schemes 4 LEDs e Link e 10 100 Mbps Power Video Selected per port Live per port Bank number Environmental Dimensions 410 W x 165 L x 44 5 H mm 16 x 6 5 x 1 7 in Weight 3 6 kg 7 9 Ibs Operating temperature 0 50 C 32 122 F Storage temperature 20 60 C 4 140 F e Humidity 0 to 90 RH non condensing External Power Adapter Input 110 240 V AC 50 60 Hz Output 9 V DC 2 0A Package Contents Digital KVM over IP switch Console management cable Modem serial cable External power adapter User manual Software CD e 19 rackmount brackets Y INTELLINET INTELLINET BRINGING Networks To LIFE INTELLINET NETWORK SOLUTIONS offers a complete line of active and passive networking products Ask your local computer dealer for more information or visit www intellinet network com Copyright INTELLINET NETWORK SOLUTIONS All products mentioned are trademarks or registered trademarks of their respective owners
10. ScrLk ScrLk Up arrow since the lower numbered channel would be in a higher position if displayed in a list OSD Navigate to and select the corresponding item on the menu Next Higher Channel Front panel buttons Press the corresponding button Hotkeys ScrLk ScrLk Down arrow since the higher numbered channel would be in a lower position if displayed in a list OSD Navigate to and select the corresponding item on the menu Next Lower Bank within a daisy chain Front panel buttons Press the corresponding Port Switching button on the appropriate cascaded switch in the configuration Hotkeys ScrLk ScrLk Page Down OSD Press Page Up Next Higher Bank within a daisy chain Front panel buttons Press the corresponding Port Switching button on the appropriate cascaded switch in the configuration Hotkeys ScrLk ScrLk Page Up OSD Press Page Down Beep On Off While autoscanning port switching or issuing a hotkey command a beep will sound If you want to turn this beeping on or off use the hotkey sequence ScrLk ScrLk B OSD Title Bar On Off The OSD title bar which displays the computer name can be toggled on or off by using the hotkey sequence ScrLk ScrLk T OSD Title Bar Position The OSD title bar can be positioned on either the left or right side of the screen On the Setup menu navigate to the Title Bar option press Enter to select then use the cursor keys to position The def
11. 600 x 480 Then select a response action Restart Computer Send an E mail or Send an SNMP Trap NumLock Test Alarm Frozen Keyboard The NumLock test sends a NumLock signal to the computer to which the computer normally returns an immediate response so that the NumLock LED indicator on the keyboard will be lit to indicate the success of the test The failure of a NumLock test indicates at the least a keyboard failure to respond to this NumLock signal otherwise it could indicate a bigger problem such as system failure or simply a powered off state If you want the switch to respond to this alarm triggering event select Enable Alarm and which action or actions you want as a response restart the computer send an e mail or send an SNMP trap Maintenance Software Version This screen displays the current resident software version information Software Version Windows Internet Explorer bc Google Pr gt I Of OE como Ep Page Tools C Download Software Version HELP Main Linux Kernel 2 6 17 built on 04 21 07 15 12 55 KVM Server Applications Built on 05 16 07 09 04 37 Users KVM Firmware 17 11 06 Alarms Maintenance Software Version Software Upgrade Firmware Upgrade Config Save Restore Reboot Apply Settings Copyright 2007 All Rights Reserved Maintenance Software Upgrade This screen allows you to browse to the path location of the software
12. 640 640 800 1024 4152 1280 4600 Chartatleft NOTE These x400 x480 x600 x768 x864 x1024 x1200 21e Suggested display modes for server desktops however actual feasible display modes for any particular server desktop will be dependent on its display card That is some display modes listed on the chart might not be feasible with some display cards and a trial and error approach may be more useful in determining the best display mode Disable special transition effects on the VETIBHBTEETES screen outputs of your connected servers mmm peer Go to Control Panel gt Display gt eme Desktong Soen Saver ettings Appearance Effects Uncheck any of the selected options as needed in order to disable transition effects such as Fade for the menus and tool tips Perform this same operation on each of your connected servers NOTE On platforms such as Windows 98 2000 XP and Server 2003 some transition effects might yield Inactive Window Active Window Message Box x OK undesirable video refreshing artifacts Windows and buttons especially when you are using Medium or WindowsXP style Low Video Quality as your video filter Color scheme settings To prevent undesirable artifacts Default blue from appearing on your screen deselect the Eont size Effects special transition effects Normal Choose plain and solid server de
13. Auto Logout Specify the amount of time 00 99 minutes Title Bar Specify the position of the OSD title bar or disable it Bio ti Hotkey Specify the hotkey P 192 168 1 eon preceding sequence 255 255 255 0 IP Specify the local IP address for the Digital KVM over IP Switch Submask Specify the submask for the Digital KVM over IP Switch Firmware Version Display the current firmware version Local Console Control Options Some common commands are listed below with the three control options when applicable that can be used to execute each of them front panel buttons keyboard hotkeys and the OSD Select PC Front panel buttons Press the corresponding button on the switch that PC is connected to Hotkeys ScrLk ScrLk a b y z In a cascaded daisy chained configuration for APPENDIX A Y INTELLINET example ScrLk ScrlLk 0 3 0 7 would select the computer connected to Bank 3 Port 7 In a single switch configuration however enter 01 as the bank number a and b in the hotkey sequence as this is the default for each individual and in this case single switch OSD With the OSD menu activated ScrLk ScrLk Space Bar use the cursor keys to navigate to the desired channel and press Enter In a daisy chain configuration first select the correct bank using the Page Up or Page Down keys Next Lower Channel Front panel buttons Press the corresponding button Hotkeys
14. Importing Certificates to a Viewer on a Client Computer ssses 19 Viewer Connection ODLIOTIS ertet prn eni taut ctt nee tres onn Ye van x eS Expte tns naa 20 Establishing the Viewer COnnection ccccccccccsccsccsccsscsssssecsscsessessssseesseseseesssesaeses 21 Cursor Settings SynchronizallON seseris aas 21 Saving Correction Selllll dS sorridi isdans i evadutedessastitom x iiaae idibus 21 Win32 Viewer SOLIUS tenderet cobre cita ra tacent a E xeu es tutu hd ese tnn e sani Ens 22 Title Bar MONA ON ausos netus cop asa eu EUER eda nar apte datu a cc erea dari EE astu cd aiis 24 elabi Computer BOX nemici rio tiores eerte Iso r EIS ER te EM HIS IUS aeei e eeu ac iniseti 24 Viewer QUICK MENU carece me eter entice ew oe tents oe ee rte eee N 24 VIGGO Display Troubleshooting icccisssnsaseeaccessenatacssnscav nawancantinvadzeatapntasiaencesrabswunseenaas 26 MANAGEMENT OVER A SECURE HTTPS BROWSER eere 27 Web Based Management Interface ccsecessssesssessssssrsessssssssassesssessssseesereeess 2 Wie Inl E 0 E eter eset cet ct gece E ENE A nsecenssa Em 29 Main Date amp TIME NE 30 WEES eTe A A E E TE E A T A EE 31 Main LAN TOPP M 33 Man NAN PPP eea Tm 34 KVM Server LOJ meee mene no ne ene eee ee ER ee IEEE of KVM Server Main Settings eese nnns 38 KVM Server Viewer Connection Settings ccccss
15. Power Loss Restart option on your computer BIOS or similar option depending on the BIOS vendor so that your computer can boot up when the power control device is feeding power again Power Down Command Specify the command that must be sent to the power control unit to power down the computer Refer to your power control unit documentation NOTE To remotely power down this computer from the Windows or Java viewers switch to this computer and then click Power off in the viewer menu The command specified here will be sent automatically by the switch to the power control unit Delay Specify the delay time between the sending of power down and power on commands to complete a power cycling A power cycling is processed only if you ve selected Restart Computer on the Alarms screen By default this delay is 5 seconds INTELLINET IRIESENENESUENREREHSER Power On Command Specify the command that must be sent to the power control unit to power on the computer Refer to your power control unit documentation NOTE To remotely power on this computer from the Windows or Java viewers switch to this computer and then click Power on in the viewer menu The command specified here will be sent automatically by the switch to the power control unit KVM Server Power Control This screen lets you enable or disable the power control feature via the serial port on the rear panel of your switch You can also specify the login script of your power
16. RADIUS server The RADIUS secret is a text string used as a password between the RADIUS client and the RADIUS server Request the RADIUS secret from your server administrator MANAGEMENT OVER ABROWSER INTELLINET Ee User Remote Authentication Windows Internet Explorer _ o a E GO E Wood G User Remote Authentication em v dh ov y Page v j Tools v gt Download User Remote Authentication Authentication Server Type Main poem ccc RADIUS KVM Server Port 1812 Users Local Database Radius Server User groups Remote Servers Second Server if any Radius Accounting Password Authentication Current Status Protocol PAP v Alarms Radius Secret Ss Sains Maintenance Apply Settings Copyright 2007 All Rights Reserved Users RADIUS Accounting Normally RADIUS accounting is disabled by default However if you have RADIUS accounting enabled on a RADIUS or LDAP server you can enable it here and subsequently configure its relevant settings to take advantage of this feature After you ve made all modifications click Store Settings then Apply Settings Restart Servers _ NENNT X Radius Accounting Wido D c MEME MON am o m C OGAE CE wow Radius Accounting m dh v y Page v G Tools Download Radius Accounting Enable Radius Accounting Main KVM Server Port 1813 Users Local Database Accounting Server User
17. Ula RV Server Viewer Connection INN LUMM 5 12622 encreston ull authentication Alam Password Maintenance Password terres User Password iioa Password Apply Settings Cancoi _Store Setings t Done a intemmet Protected Mode Off Rim Then enter the password in the KVM Server Password field NOTE You should enter the password that has encrypted the server private key in the server private key file serverkey pem NEUEN INTELLINET ETWORK SOLUTIONS in order to make a successful viewer connection with the switch in the Level 3 security setting If you use the standard set of certificates provided on the included support CD the password that encrypts the server private key is serverpwd However if you use your own set of certificates you should get the correct server password from the Certificate Authority that issued those certificates 3 Go to the Apply Settings screen and click Restart Servers to validate your selection Selection of a User Password Policy 1 On the Security Settings screen select one of three options from the User Password Policy drop down menu No Password Global Password User Password If you select No Password anyone can establish a connection without entering a valid password If you select Global Password the viewer will prompt you for a global password which is used by all who want to make a
18. all display resolution requirements However you can still select a smaller workable resolution for your display device If you choose a smaller resolution be aware that any screen larger than what you specify here will not be shown on the viewer The switch supports the following resolutions 640 x 400 640 x 480 800 x 600 1024 x 768 1152 x 864 1280 x 1024 1600 x 1200 For details about the refresh rate support go to the Video Mode Database section Hot Keys The Digital KVM over IP Switch can detect a special sequence of keystrokes when you type on your remote keyboard This special sequence is used to ask the switch to resynchronize the local and remote mouse cursors in a fast and convenient way For example it s faster to press CTLR CTLR Home on the keyboard than to use the mouse and select a command in a menu For compatibility with higher devices this command is divided in two parts viewer hot keys and a mouse resynchronization key The viewer hot keys are transmitted to the switch or server attached to the switch whereas the mouse resynchronization key is filtered out by the switch Thus because the viewer hot keys are transmitted they must be as harmless as possible Viewer hot keys such as NumLock NumLock Scrlk Scrlk or Ctrl Ctrl can work because they produce generally no effect On the other hand the mouse resynchronization key can be anything since it is not transmitted by TKIP 101 Hot keys can be configured to
19. any bottleneck that can be improved or eliminated for more bandwidth throughput When a connection is first made the viewer screen display doesn t appear to be centered correctly and there is a black margin on the edge How can the black strip be removed The black strip is the offset that ll be seen when the display on a viewer screen isn t centered correctly because the switch s automatic centering option isn t enabled When the viewer VIEWERGONNEEHN INTELLINET connection is made select the Adjust Screen option on the viewer s Quick Menu to display the Adjust Screen window as shown on Page 25 Check whether or not you have Automatic Centering enabled If it is not yet enabled select enable it If it is already checked uncheck it wait at least 15 seconds then check the option again to force the video server to align center the display on the viewer screen I can log in and make a successful browser connection with the switch but can t make a valid viewer connection or the switch doesn t respond to my viewer connection request The switch s video server may not be functioning properly First make sure your account has the SUPERADMIN privilege If not you should request one that has the SUPERADMIN privilege to do the troubleshooting job for you Next go to the Apply Settings screen on the Web Management interface and click Restart Servers to restart the switch Wait at least 10 more seconds for it to start completely then
20. control device if it requires a login script After you ve made all modifications click Store Settings then Apply Settings Restart Servers Enable Power Control through the Serial Interface Select Enabled to activate the remote power control support feature of the rear panel serial port of the switch Once this option is selected a subsequent Power Device Login screen will appear for you to decide whether or not to enter the login script Powe Control Windows Internet Explorer 00000 Nu GC m E m pee CC L U Mile File Edt View Favorites Tools Help WR SEB Power Control Re BD gt OR SII GB Took gt Download Power Control HELP Main Enable Power Control through the Enabled KVM Server any ee i Note this disables the PPP automatically Simple Users Can Control Power Enabled Power Device Login v The Power Device Needs a Login Login Dialog chat style Users Alarms Maintenance Apply Settings Simple Users Can Control Power Select check this box if you want simple users to be able to power the computers on and off By default the switch allows only users designated as SUPERADMIN or ADMIN the right to power on off the computer from the viewer Quick Menu Power Device Login Depending on the serial power control device you ve installed behind the switch you may need a login script to log in or ini
21. fit your needs as well based on the key positions on a standard keyboard as shown below NOTE 1 The viewer hot keys are transmitted to the switch that s attached thus they must be chosen so that they don t interfere with the switch s hot keys NOTE 2 lf you re running the Java viewer on a Mac OS you may find that the default mouse resynchronization sequence CTLR CTLR Home doesn t work This is because the Right Control key on a Mac keyboard sends out a different key code than a PC keyboard does If this is the case consider configuring your hot keys differently CTLL CTLL and S as an example NUMLK KPDIV JKPMUL kesus KP7 es KPAD KPENT V INTELLINET IRIESENENESUENREREHSER Viewer Hot Keys Enter your preferred keystroke sequence that will serve as viewer hot keys By default this is CTLR CTLR two consecutive keystrokes of the Right Ctrl key CTLR Note that this is not the Left Control key CTLL Mouse Resynchronize Key This is the only command supported by TKIP 101 It permits synchronization of the local and remote mouse cursors By default this is the HOME key Thus by default you have to hit CTLR CTLR HOME to synchronize the remote and the local mouse cursors Double Byte Languages This feature makes the switch compatible with double byte languages such as Chinese Japanese and Korean When using the viewer if the remote computer and or your local computer is running a double byte system just hit Alt a
22. for the switch As per the previous example if the switch is configured with a port base of 5970 then the port range should be opened as 5970 5979 i e port base port base 9 gt both for inbound and outbound in which forthe switch s viewer connection port port base 5970 for the browser SSL connection port port base 8 5978 for viewer internal communication etc port base 9 5979 EXAMPLE Router Internet IP virtual server port range open switch s local IP 61 232 134 120 virtual server port 5970 5979 open lt gt 192 168 1 7 Once you ve configured a virtual server with an appropriate port range open port base port base 9 you can try to access your switch across the Internet by using a public IP address and designated port number Based on the previous example settings Browser access https 61 232 134 120 5978 Viewer access 61 232 134 120 5970 If you have domain name mapping to the public IP address you can also use the domain name for example Browser access https www mycompany com 5978 Viewer access www mycompany com 5970 NOTE Once you ve changed the port base of your switch you should also modify the open port range on your router accordingly if you want Internet access to come across Installation of Certificates NOTE You can use the default set of certificates on the included CD to practice making some PKl authenticated con
23. from the Security Level drop down menu Level 1 No encryption no SSL Level 2 256 bit encryption no user certificate required for user authentication Level 3 256 bit encryption user certificate required for authentication PKI Security Level 1 offers a non secured connection and hence should be used with caution when the switch is intended to be accessed through an external network For Level 1 there s virtually no encryption Security Level 2 offers a secured SSL connection that provides encryption for mouse keyboard and video but uses no PKI authentication Security Level 3 offers a secured SSL connection that provides encryption for mouse keyboard and video and uses 1024 bit PK authentication IMPORTANT The selection of a security level to be implemented for the switch s viewer connection is of utmost importance especially when your remote server connections require a high level of security in order to keep your servers safe from unauthorized entry and or network sniffers 2 Optional If you choose to implement the PKI authentication feature on the switch s viewer you need to select Level 3 security in the Viewer Connection panel on the Security Settings screen of your Web Management interface Security Settings Windows Internet Explorer I z Sa p ptis OOE SERM s P File Edt View Favorites Toots Help Yr SB Security Settings PD ED RESI EE e Download Security Settings Main ond Keys
24. from the server desktop 256 bit encryption The current viewer session is using 256 bit SSL connection Level 2 and 3 PKI Authentication The current viewer session is PKI authenticated Level 3 no encryption indicates no encryption for signal transmission Level 1 Select Computer Box Win32 Viewer ty hy The Select Computer box allows you to perform intuitive click and e c switch operations without memorizing the varied port switching hotkey professional commands that could exist on different kinds of switches installed with this device To use the click and switch feature first configure the hy hy KVM switching hotkey commands for any connected KVM switch es by using the Web Management interface Refer to KVM Server KVM Switch Database Keeping and Adding Your KVM Database in the hij hij next section The Select Computer box always displays at the top of your screen once a proper viewer connection is made In the box you can see the T ET Windows 98 Sun Fire 240 SE Mac OS X Redhat Linux computer icons together with the computer names already specified for each of them using the Web Management interface To switch to mandrake Rehat Linux computer just click its icon in the box NOTE These icons only mem j represent what s already been registered using the Web Management interface and dont indicate the status of a connection or whether or not the computer is on Java Viewer Select
25. is erased each time you perform a complete reboot remotely by hitting Reboot on the Maintenance Reboot screen or when the switch suffers a power loss KVM Server Main Settings This screen allows you to set up the KVM server operation video quality and optimization KVM switch model and the auto scanning function After you ve made all modifications click Store Settings then Apply Settings Restart Servers Video Quality Filter Level Based on the desired or required combination of video quality and available bandwidth select one of three video filter levels for the switch s video server High Quality Low Speed Medium Quality Medium Speed or Low Quality High Speed Understand that there s always a trade off between video quality and response speed when constrained by limited network bandwidth availability High Quality Low Speed light filter is recommended for high bandwidth networks such as a LAN or broadband Internet It requires more bandwidth than the other two filter levels and video refresh speed is slower only noticeable though when bandwidth is very limited This filter provides the best image quality Medium Quality Medium Speed medium filter is recommended for Internet connections It requires more bandwidth than the Low Quality High Speed option but is most often the best speed bandwidth compromise Low Quality High Speed strong filter is recommended for very limited bandwidth cond
26. may cause radio interference in which case the user may be required to take adequate measures NOTE Some product images have been compressed and some screen images have been modified to fit the format of this user manual INTELLINET TABLE OF CONTENTS section page SYSTEM ARCHITEC TURE i cocauusassiscancorsnctsateasuatstsecartaiehsatnahiiiadbeedidveusstinbeiadelind idR AE 5 LAN WAN Config uratiOns ccccccccscsscssssscsscssscescsecesesssecsesseseessessaecaeseesesseesaeseeeass 9 Power Control Configuration esssssseeeennnenennnnnnnnnn nnns 6 PPP CONOUG a e eee te et dise RUN E E LUE T popu e een ee ee eee ae eee eer 8 Fe OPA uir MT EA doe de nase en AEE 8 PSA ese PER 8 hg iE je m P 9 Digital KVM over IP Switch SOLID ctas ria enti ERec reo xe eae ntn tette th suia 9 ez eremi TR TR E E 9 WIsit ido die Iz UI IR o Sat ME accananecets 12 PBa ee ior T TPC 13 Configuration of the Firewall Router for Access across the Internet 14 Installation of Certificates sese 14 Selection of a Security Level for Viewer Connection esses 16 Selection of a User Password PollGV usine tirer Paro retur E EHE te dedos 17 VIEWER CONNEC ON isc 18 Installation Of a Win32 Viewer esesssssseseeenennnennnnnnn nnn 18 Installation of a Java Viewer 18
27. needed to identify the string For example to help correct for characters which may be corrupted during the initial sequence look for the string ogin rather than login to see if the initial letter I was received in error You may never find the string even though it was sent by the power device so for this reason the script should look for ogin rather than login and ssword rather than password like this ogin myid ssword mypass Again in other words expect ogin and then send myid and then expect ssword and then send mypass Comments A comment is a line that starts with the pound sign in column 1 Such comment lines are just ignored If a character is to be expected as the first character of the expect sequence you should set the expect string in single quote marks If you want to wait for a prompt that starts with a pound sign you would need to write something like this Now wait for the prompt and send logout 3 logout Escape Sequences The expect and reply strings may contain escape sequences All of the sequences are legal in the reply string many are legal in the expect Those not valid in the expect sequence are so indicated A pair of single quotes or apostrophes or Expects or sends a null string If you send a null string then it will still send the return character b Represents a backspace character c Suppres
28. of certificates If using your own in addition to importing the client certificates to the Win32 Java viewer on the remote client computer s you should import the root certificate the server certificate and the server private key to the switch on the Web Management interface Security Settings screen Refer to Main Security Certificate Installation Viewer Encryption and Password Policies in the next section The file names of the client certificates can vary client name1 p12 client name2 p12 etc but the certificates and private key for the switch remain as they are root crt server crt serverkey pem The client certificates should be imported in the p12 format using the import utility of whichever viewer Win32 or Java is on the client computer NOTE Make sure you have the certificates ready for import either on a transfer device or the local computer hard drive If you copy certificates to the local hard drive you may need to delete them after finishing the import so others won t have access to the certificate files Even though they re password protected one can never be too careful Remember too that the Win32 and Java viewers require separate certificate import utilities Import a Client Certificate to a Win32 Viewer Go to Start gt Programs gt PROSUM gt rer Prima IP Viewer gt Import Certificates Click Root Certificate to import the root certificate click Client Certificate to import the client
29. select the option Click OK to scale the window In the example at right 1 2 is the specified proportion NM I n 32x oum Centralization of Remote Server Control If you have multiple units installed in a distributed manner among your global branch offices you can simultaneously monitor different remote servers distributed over this Digital KVM over IP UENERCONNEGUEN INTELLINET Switch infrastructure using a single client desktop Shown below The upper image presents five Win32 viewers on a Windows client desktop each showing a different remote server desktop the lower image presents four Java viewers on a Linux client desktop each showing a different remote server desktop Te vue m WE Ae boete Ll LU Dbi n ee AE LIES MSS ne TX EM iieu Lee Coage Lomo W KViemer HI A 1 908 INTELLINET NEFCO ETON Title Bar Information ServerRoom TPE 1 Windows XP Professional 54 ms shared 256 bit encryption and PKI authentication ServerRoom TPE This is the name specified for your video server Windows XP Professional This is the name you specified for this connected computer 54 ms This is the capture time that is used for capturing the video image Shared This is a shared session that allows other authorized user logins not shared indicates a session that blocks others from subsequent logins Optimizing Indicates the video server is optimizing the video capture
30. switching hotkeys of that specific KVM switch when they re clicked For details about adding a KVM switch model to the KVM switch database go to the KVM Switch Database section for details about naming a computer as it appears on the computer icon of the Select Computer box go to the Computers section Number of Computers Specify a maximum allowable number of connected PCs for the KVM switch attached behind this Digital KVM over IP Switch The maximum is 256 computers as you might have with a configuration of several cascadable KVM switches behind this Digital KVM over IP Switch Scanning Scanning Period This is the default scanning duration for each connected PC if no KVM keyboard video mouse event happens to interrupt the scanning If there is a KVM event such as keyboard mouse movement or a video resolution change the scanning will be temporarily paused until it reaches the timeout of the scanning delay then continue Specify the scanning period in seconds Scanning Delay This is the time that the switch will wait after it last perceives a KVM keyboard video mouse event before it switches to the next connected PC Performing the NumLock Test While Scanning The NumLock test is a way to detect whether YINTELLINET MANAGEMENT OVER A BROWSER or not a computer is still responding to keyboard actions If you select this option the switch will send a NumLock signal to the PC while scanning If the PC sends a response then the Nu
31. the local cursor and the remote cursor in the view area You can specify the shape of the local cursor as seen within the view window as a dot an arrow or none not showing any local cursor within the viewer area If the two cursors become out of sync simply press the mouse synchronization hotkey sequence right Control right Control Home to re synchronize them NOTE While operating your mouse it is not necessary to wait till the remote cursor has actually caught up with the local one before you can click on the target in the view area You can click the target just using the local cursor well before your remote cursor catches up with the target Left cursors out of sync below cursors in sync X Saving Connection Settings Once you have optimized your viewer connection you might want Restore to save the selected connection options This way the next time ud you log in with the viewer that specific client computer will use the vise stored connection parameters as well as the password but not the Maximize private path phrase which is not saved since it is used by a x Close xm secured PKI authenticated connection for connection with the Cup switch To save connection options click the icon on the viewer Bes compitericons title bar to display the viewer s Quick Menu and select miu Save connection options eue a Ney Save connection options Scree Full screen Send Ctl Alt Del
32. to your servers without the Internet understructure and it can be used as a backup access in case of Internet failure or an ultra secure access by the use of private lines and modems Client is for a dial in connection to a PPP server your ISP or an Enterprise PPP server It can be used when there is no LAN or router available for direct Internet access using a modem NOTE 1 The PPP connection can work simultaneously with the LAN connection NOTE 2 The PPP connection uses the same serial interface as Power Management As these two features are mutually exclusive by enabling the PPP you automatically disable Power Management and vice versa If you have a LAN connection normally you don t have to choose the PPP connection as your connection mode However if no LAN connection is available you can enable either the PPP Server mode or the PPP Client mode according to the real connection scenarios PPP Server Settings Current Local IP Address This displays the IP address of the switch when a PPP connection is established If the PPP connection is not yet established however the IP address will show as Unknown NOTE This address is normally the same as the Local IP Address entry but must be distinct from the one that is used by the switch on the LAN Local IP Address Enter the IP address default 192 168 2 200 to be used by the switch in the PPP connection This IP address will be used only in PPP connections by the switch alone and sh
33. try to make the viewer connection again to see if itis back to normal Second If clicking Restart Servers doesn t solve the problem click Emergency Reboot on the Maintenance screen of the Web Management interface for a complete start from ground level An emergency reboot is a clean reboot and it takes longer for the switch and video server to load thus you need to wait at least a minute for the system to be up and running Then try to make the viewer connection again to see if it s been brought back to normal NOTE A cold boot is always a last resort to bring the switch back Disconnect the power adapter from the switch and wait about 30 seconds before plugging it back in and restarting MANAGEMENT OVER A SECURE HTTPS BROWSER The switch s Web Management interface uses only password authentication to authenticate a login user s identity After a user identity is authenticated that is if you have entered the right username with the right password in the login prompt an SSL secured browser connection using 256 bit cipher strength is established Web Based Management Interface Enter a correct IP address and port number in the address field https IP address port number gt https 61 222 144 195 5908 Google Microsoft Internet Explorer File Edi View Favorites Tools Help o Back ix a P Search P Favorites media X n Address Es https 61 222 144 195 5908 KLE Server Web Imag user
34. upgrade file and upload the file to the switch across the LAN or Internet NOTE The switch upgrade file must have a name starting with tkip101 followed by the date tkip101 yy mm dd The upgrade file is of an accumulative nature which means that normally you need only apply the single latest upgrade patch to keep your switch up to date When you receive the upgrade file you must first copy it to a local computer then use the switch s Web Management interface to perform the update across your LAN or the Internet To perform a software upgrade click Browse to browse to the location of the update file then click Upload A running progress indicator bar indicates the ongoing upload process Depending on the upgrade file size and the bandwidth availability across the network the file upload time can vary from one to 20 minutes When the upload process is complete the switch will reboot by itself Once the reboot is completed the switch should work right away VY INTELLINET MANAGEMENT OVER A BROWSER Software Upgrade Windows Internet Explorer Guo w de G Software Download Software Upgrade HELP FilePath KVM Server Users Alarms Maintenance Software Version Software Upgrade Firmware Upgrade Config Save Restore Reboot Apply Settings aa Y Copyright 2007 All Rights Reserved Maintenance Firmware Upgrade This screen allows you to browse to the pat
35. user groups have no effect if the password policy is not set to User Password If you re using other password policies No Password or Global Password users willl not have any access restriction since when adopting these policies you imply that the distinction of user identities is not necessary MANAGEMENT OVER A BROWSER NETWORK SOLUTIONS Select Select a user group from the local database Group Name Modify this field if you want to create a new user group Don t make changes in this field if you only want to change the port list of the current user group Power Control Select Users of this group can power on off computers to allow these users to manually power on and power off the computers they can access through the viewers NOTE A power control device is required to do this In the section Assign ports of the daisy chained KVM switches to this group select which ports will be authorized for this user group Check Set All Ports to select all KVM ports check Clear All Ports to remove all KVM ports check specific port numbers to select each KVM port individually Users Remote Servers User Remote Authentication This screen allows you to authenticate the users that attempt to connect to the switch from centralized servers running a RADIUS service or hosting a directory that can be accessed through the LDAP protocol Active Directory for example User Remote Authentication lets you integrate the
36. 826 UE Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved IMPORTANT Only when User Password has been selected as your password policy will the currently connected users be registered and shown on this screen If you re using another password policy No Password or Global Password connected users won t show on this screen since these policies imply that the distinction of user identities is not necessary Alarms E mails This screen allows you to set up the e mail notification for alarm events After you ve made all modifications click Store Settings then Apply Settings Restart Servers E mail From Sender e mail address used by the switch for alarm e mails This address can help identify which switch is the sender and must be accepted by the SMTP server E mail To The e mail address es of any switch alarm e mail addressee s NOTE You can use commas for multiple recipients support myaddress net emma international com joe netview co p MANAGEMENT OVER A BROWSER INTELLINET Download Email Alarms Main Email From 9 myemai myaddress any KVM Server Email To Users Copy To Alarms Maintenance Apply Settings Copy To The e mail address of addressees who should get a courtesy copy of alarm e mails SMTP Server Enter the name or IP address of the SMTP server mail server that will route the switch s e mail alarms to recipients Alarms SNMP Traps
37. All Ports Clear All Ports Alarms Ports 7 01 02 7 03 O 04 7 05 7 06 7 07 E 08 Maintenance KVM Switch 2 7 Set All Ports 7 Clear All Ports Apply Settings Ports 01 v 02 03 04 KVM Switch 3 Set All Ports Clear All Ports Ports W 01 02 03 7 04 7 05 06 07 E 08 KVM Switch 4 Set All Ports Clear All Ports fias 7 01 7 02 7 03 7 04 7 05 7 06 7 07 7 08 v 09 7 10 7 11 7 20130 14 E 15 P 16 Store the new User Group Suppress this User Group 4 4 m a Up to 64 user groups can be defined each having a name and a set of properties specifying which computers can be accessed and whether the users of this group can power on and power off the computers they can access When modifying or creating a new user you must select which user group he will belong to see Users Local Database above When implementing the user password policy users are identified at connection time their group is retrieved and the group properties are applied There are two preset user groups ADMIN and SUPERADMIN that cannot be changed Users belonging to one these groups can access all computers with no restrictions NOTE The local console user is slightly different When Local User Needs Authentication is enabled see KVM Server Local Console the local user cannot select the prohibited ports but can still access a computer that would be selected by a remote authorized user Also
38. DIGITAL KVM OVER IP SWITCH USER MANUAL MODELS 503723 amp 503730 INTELLINET ess z Switch 16 Port KVM over IP A L Shown 16 Port Model 503730 N E 7 O R K SOLUT ONS INT 503723 503730 UM 0808 01 INTRODUCTION Thank you for purchasing the INTELLINET NETWORK SOLUTIONS Digital KVM over IP Switch Model 503723 8 Port or Model 503730 16 Port This switch is the perfect solution for any organization that demands secure and flexible local and remote administration of its critical systems offering revolutionized remote server management by combining industry leading remote control technology with a proven Enterprise class digital KVM switch The Digital KVM over IP Switch attaches to your local KVM switch and can be used to support multiple servers and computers from a single console The maximum number of devices you can manage depends on the type of local KVM switch you use and when cascaded can result in up to 128 computers remotely managed via a LAN or WAN Server management is further simplified by an advanced on screen display menu In addition the Digital KVM over IP Switch provides BIOS level control and full interaction with the system s boot process its SSL encryption guarantees the safety you expect for your company s network The switch can alert you in case the remote server stops responding by sending out alert e mails or by issuing SNMP traps adding an important layer of security to your
39. PC0101 m Alarms Scanning 7 Do not Include this computer in Scanning Process Maintenance Alarms V Do not Generate Alarms for this computer Apply Settings Power Down Command Power Management Delay seconds Power On Command CE Internet Protected Mode Off amp 10095 MANAGEMENT OVERA BROWSER OINTELLINET ET WORK UTIONS control unit is connected Exclude some computers from the auto scanning process Refrain from generating alarms for some computers NOTE You can also work without supplying any computer information In this case just keep the values by default You ll have to remember on which KVM port your computers are attached and generate the specific KVM hot keys by hand This is the way most low end IP KVM extenders work After you ve made all modifications click Store Settings then Apply Settings Restart Servers Select the KVM Switch in the Daisy Chain The various settings on this screen are KVM switch specific as well as KVM port specific because a computer is first identified by the KVM switch and the KVM port it is attached to Before configuring any port specific settings choose the KVM switch on which you will configure these settings Select the Port Number Select the KVM port on which your subsequent settings on this screen are directed You can use the drop down menu as well as use the Previous and Next buttons to navigate to a specif
40. Set the pointer speed slide bar to Slow all the way to the left 2 Click OK Mouse Properties NOTE As shown above mouse settings differ depending on the operating platform some presenting mouse acceleration options some not If you see any mouse acceleration option uncheck deactivate it If there is no mouse acceleration available on the Settings screen adjust the mouse speed slide bar either to x1 or the slowest position such as on Linux platforms In some cases a middle position on the speed slide bar may be required for mouse synchronization on the viewer side as with Windows XP for example or a bit of trial and error configuring may be necessary to set your mouse acceleration to Off and the speed to x1 Additional Server Configuration Considerations For optimal performance of the Digital KVM over IP Switch and whatever devices it s connected to keep these configuration points in mind for networked computers and servers Select resolution modes that are within the switch s standard support parameters NEUEN C INTELLINET ETWORK SOLUTIONS The Digital KVM over IP Switch supports most display modes up to 1600 x 1200 However you might encounter some display problems when your display card is outputting an unusual display mode such as no video or an abnormal screen display To simplify the display factor before connection to the switch it s recommended that more standard display modes be used see
41. al port Power lights solid red to indicate the power is on Video blinks orange to indicate the normal functioning of the video server Selected Live Bank no Port switching buttons 8 port model shown 10 100 Link Power Video Rear Panel compressed view Ethernet port PC ports 8 port model shown Serial port 2 serial power control external modem support Serial port 1 console management Serial Port 1 Foala Connect the serial console to default cable for advanced console button oc 8 5 management of the switch Power adapter jack Daisy chain out Local console ports keyboard video mouse via a serial terminal emulation utility such as Windows HyperTerminal or Linux Unix Minicom Serial Port 2 Connect to either an external modem or a power control unit or to a cascaded chain of power control units When an external modem is added to its serial control port RJ12 the switch can serve either as a PPP server to allow direct cable connection or dial in connection from its peer computers or as a PPP client to dial out to an ISP or Enterprise PPP server Furthermore through serial commands sent over its serial control port the switch can perform remote power on off and power cycling tasks via the cascaded power control module s Ethernet Port This digital port RJ45 offers anytime anywhere access to the Digital KVM over IP Switch and subsequently the conventional KVM switch es and servers computers con
42. an use the buttons on the top row First Page Next Page Previous Page and Last Page to navigate through the user database listing To modify add or delete an entry select the target user name in the listing to display a User Edit screen to make further modifications or to create a new user entry After you ve made necessary modifications click Store User to save into the user account database SAGER NER Ronee INTELLINET r me e User Local Database Windows Internet Explorer E Ni T i43 File Edit View Favorites Tools Help gt Links we ae 93 WAN PPP Settings User Local Database x Py Ej v d v E Page v G Tools v Download D OA EU IBPEICHEEI HELP Main a ma Users User Name Group Description Local Database superuser SUPERADMIN Administrator with SUPERADMIN Rights User groups admin ADMIN Administrator Remote Servers Radius Accounting user USER Simple user Current Status test123 SUPERADMIN user description client168 SUPERADMIN user description Maintenance Apply Settings Copyright 2007 All Rights Reserved CE Internet Protected Mode Off Each of the three user groups SUPERADMIN ADMIN and USER has different rights regarding the Management Page SUPERADMIN ADMIN USER Web Management Dewnload Viewer See ae GM ERI IEEE E Main Date amp Tim
43. and Restore m File Path KVM Server ee Alarms Maintenance Software Version Software Upgrade Firmware Upgrade Config Save Restore Reboot Apply Settings o Copyright 2007 All Rights Reserved To back up the configuration file click Backup choose a location for saving the configuration file tgz then click Save The filename format is kconfig yyyymmdd tgz with a timestamp in it To upload the configuration file click Browse to browse to the location of the update file kconfig yyyymmdd tgz then click Upload You ll be prompted for a reboot when the upload process is complete Reboot to validate the new configuration Maintenance Reboot e Reboot Device Windows Internet Explorer IE EE ie D gt E n dh E Page G Tools gt Download Reboot Device Main KVM Server Users Alarms Maintenance This will reboot the device Software Version All current connections will be closed Software Upgrade Firmware Upgrade Please Confirm Config Save Restore Apply Settings YINTELLINET MANAGEMENT OVER A BROWSER If your switch has crashed and simply clicking Apply Settings Restart Servers has no effect on your restoration effort a last resort is to completely reboot the switch by clicking Reboot Device NOTE The reboot brought about by clicking Reboot Device is a total reboot and takes longer to boot up completely w
44. arms Powered by WEBSERVER Maintenance Apply Settings Copyright 2007 All Rights Reserved gj Internet Protected Mode Off 100 v M S LL M M M Q gt OXX d43iW BE 4 Go to the LAN TCP IP page on the switch s Web Management interface and modify your IP settings Refer to Unit Management over a Secure HTTPS Browser Connection Main TCP IP Settings Port and IP Settings 5 Click Apply Settings 6 Verify the switch s network connection by connecting to the switch through the Web Management interface using the new IP address NOTE The IP address should be followed immediately by a colon and the port base 8 for the port number https lt IP_address gt lt PortBase 8 gt For example if the IP address is 192 168 1 7 and the port base number is 5970 then you should enter https 192 168 1 7 5978 IMPORTANT Remember that it s a secure SSL encrypted connection so enter https instead of the usual http Otherwise the connection wont be established A OINTELLINET WORK SOLUTIO Port Base Settings NOTE f you re satisfied with the default port base setting as 5900 you can skip this section The default port base for switch connection is set at 5900 This means it will use port 5900 port base for viewer connection and port 5908 port base 8 for https Web browser connection e for viewer connecti
45. ault position is the left side Auto Logout On the OSD Setup menu navigate to the Auto Logout option press Enter to select then make the desired change to the value 0 99 minutes Auto Logout is disabled by default indicated by 00 INTELLINET APPENDIX B INSTALLATION COMPONENTS 3 in 1 USB Combo KVM cable 3 in 1 PS 2 Combo KVM 42 Combo Free USB PS 2 KVM cable Daisy Chain cable HDB15 male to HDB15 female ay Daisy Chain terminator APPENDIX B VY INTELLINET Computer 6 Computer 7 Computer amp Computer 5 Computer 4 Computer 3 Computer 2 Computer 1 BANK 16 Computer 5 Terminator Combo Free USB PS 2 KVM cable USB connector USB to P5 2 adapter for P5 2 mouse interface on computer INTELLINET Computar 4 Computer 3 Computer 2 Computer PS 2 connector for keyboard Interface on computer APPENDIX B SPECIFICATIONS Standards IEEE 802 1X Network Access Control IEEE 802 3 10Base T Ethernet IEEE 802 3u 100Base TX Fast Ethernet General
46. ble mouse click should start the viewer for Java If the viewer does not start automatically check the jar file association on your computer It must be javaw exe not javaws exe On other machines download the KViewer jar file into a folder then enter java jar KViewer jar NOTE Some browsers will automatically change the file extension from jar to zip while you are downloading the file If this is the case change the file extension back to jar so that you can run it properly NOTE To use the secure full SSL connection Level 3 security with the Java viewer obtain a set of certificates from your administrator download the Import Certificate utility Impcert jar file into a folder then enter java jar Impcert jar Refer to the Security section Main Date amp Time This screen allows you to configure the time related settings of your switch including time zone local time and Internet time After you have made all modifications click Store Settings to save your settings then click Apply Settings Restart Servers to validate these new settings NOTE No change made on this screen will take effect until you click Apply Settings Restart Servers Date and Time Windows Int er v2 E ERR c ed gt QD File Edit View Favorites Tools Help D d e Date and Time Main Download z Date and Time HELP Date amp Time Time Zone Region America Town New_York Sec
47. certificate When the fre gzretene re ues access meats ted successfully imported message appears in the text field click Exit to Ext proceed Import a Client Certificate to a Java Viewer Import Certificate Go to Start gt Programs gt PROSUM gt Prima IP Viewer Import Certificates Click Root Certificate to import the Root Certificate Client Certificate root certificate click Client Certificate to import the client certificate When the Successful import of root certificate root crt successfully imported message successful import of client certificate adminO1 p1 2 appears in the text field close the window to proceed Once you ve imported certificates to the viewers on the client computer s you can make your viewer connection s V INTELLINET WENERCOMEECT N Viewer Connection Options The viewer connection option interface presents several options that can be combined in various ways to optimize your viewer connection In the Connection Details window click Options represented by the top two screen images at right for Win32 by bottom two images for Java sible Connection details Compression Slow Internet Video quality is optimized viewer connection with slower Internet bandwidth Fast Internet Video quality is optimized Connection Options Compression Local Cursor Shape Misc for connection C Slow I
48. computer To display the Select Computer box click the Refresh screen Viewer Computer List option on the Quick sendctri Aitbet Windws 2000 Menu For the Java viewer the Select Power off current computer Windows 98 SE Computer box will not appear by default To Power on current computer switch to a specific computer click select any NNNM METTI item on the list 3 Computer scanning Mandrake Linux 9 Disconnect Rehat Linux 10 Viewer Quick Menu The Quick Menu on the Win32 viewer can be displayed by clicking the program icon at the upper left of the title bar or by right clicking anywhere on the title bar If using a Java viewer just select a menu option from Actions Settings or Information right below the title bar NOTE The following operations and screen images represent the Win32 viewer Although the Java viewer has a slightly different menu arrangement you should find it just as easy to use except that the Full screen option is unavailable on Java Select Computer Select a remote computer using the drop down combo box as shown below View Computer Icons Open the Select Computer box make a selection by clicking an icon Adjust Screen Fine tune the screen area by pixel shifts UENERCONNEGUEN INTELLINET Connection options famem Select Computer Click to display V View Computer ICONS the Connection Adjust Screen Select the computer to connect Options window Connection o
49. d Compression C Slow Internet C Fast Intemet LAN C No Compression C Normal Display Restrict pixels to 8 bit for slow networks M Scaeby 1 server viewer Cancel Full screen Change the viewer screen to Full Screen mode PAZI A Only the Win32 viewer supports this option REN MEE m S Send Ctrl Alt Del Send a Log On Log Off key sequence to Host 192 168 1 200 port 5900 Sharing option shared the remote end Encryption 128 bit encryption kt Scanning Start scanning through computers by issuing a aei Frame capture period 40 ms programmable port switching command with a delay time to a conventional KVM switch omputer Power Off On Send a Power Off or On serial port command to the remote power control unit only SUPERADMIN or ADMIN is authorized V INTELLINET WENERCOMEECT N Video Display Troubleshooting The video server supports most major display modes up to 1600 x 1200 Some display problems can occur however such as when there is abnormal or unusual display output from your server when the display resolution is beyond the maximum support level of 1600 x 1200 or when the display vertical frequency is beyond the support range in that pixel dimension A few of the more common issues are addressed below There seem to be many artifacts or residuals not getting refreshed on the viewer screen Is there any way to improve the video display qualit
50. d Level 3 viewer security Certificate password obtained from your Certification Authority and required only if you selected Level 3 viewer security if using the default set of certificates use clientpwd Username and password specified on the Web Management interface screen and required only if you chose the User Password option if using defaults use the username password combinations Superuser superu Admin 123456 or User 123456 e Global Password as specified on the Security Settings screen and required only if you chose the Global Password option INTELLINET NSBDERON VIEWER CONNECTION The Digital KVM over IP Switch provides a Win32 viewer for Windows users and a Java viewer for cross platform use on any major operating system Installation of a Win32 Viewer Go to the Download screen to download the Win32 viewer Kripview_install exe Ke Install the viewer program on the client computer that will connect to the switch 5 KLE Viewer After installation a soe icon n right will be created on your client desktop Download Download Viewers Main Windows Viewer Download KVM Server Users Vi D load Alarms Maintenance Installation of a Java Viewer Before you can use the Java viewer KViewer jar on any OS platform you should first install the Java Runtime Environment JRE 1 5 0 or higher which can be downloaded from www java com To download the Java viewer just go to the Download sc
51. e interface and the Main Security viewers Main LAN TCP IP NOTE Only Main WAN PPP KVM Server L SUPERADMIN KVM actas Settings users can manage KVM Server Viewer user accounts KVM Server Computers KVM Server Power Control KVM Server KVM switch database KVM Server Video Mode database Users local database Users Remote Authent Servers Users Radius Accounting Users Current Status Alarms Emails Alarms SNMP Alarms Selection Maintenance Software Version Maintenance Software Upgrade Maintenance Config Save Restore Maintenance Reboot Apply Settings Restart Servers YINTELLINET MANAGEMENT OVER A BROWSER Users User Groups This screen allows you to modify create or suppress user groups each of which is listed in the Select drop down menu as detailed below After you ve made all modifications click Store the new User Group then Apply Settings Restart Servers User Connection Status Windows Internet Explorer co me O easiest gps s Cetiitetor o o f ww User Connection Status HE o Page G Tools v Download n a COT E HELP Main Select Examplei v KVM Server Group Name Example1 Users Local Database Power Control Users of this group can power on off computers User groups Remote Servers Assign ports of the daisy chained KVM switches to this group Radius Accounting Current Status KVM Switch 1 Set
52. ed Linux platform for computing power and rugged stability It employs a high speed processor to ensure excellent video quality and fast keyboard mouse response across the Internet even when bandwidth availability is limited LAN WAN Configurations Basic Configuration Mun PCO1 PCO2 PC03 PCO4 PCOS PCo6 PCO PCOS Internet Tampa 2 INTELLINET SYSTEM ARCHITECTURE Daisy chained cascaded with other switches Network Switch Router 2 6 0 06 9 2 8 B Power Control Configuration Connected to a remote power control device Remote Power Control Unit e SYSTEM ARCHITECTURE GINTELLINET PPP Configuration Set up as a PPP server to accept dial in requests from a remote PPP client via a modem nu PCO PC02 PCO3 PCO4 PCOS PC06 IFCO7 PCOS LI J LI LI i H L LI i LI H LI Uu a i M PCOL PC02 PC03 PCO4 PCOS PCOo6 PCO7 PCOS Remote USER 3 INTELLINET SYSTEM ARCHITECTURE HARDWARE Front Panel compressed view Status LEDs Selected identifies a port with a green light Live identifies an on line port with a red light Bank No identifies this particular switch within a daisy chain configuration 10 100 lights solid orange when the current digital link runs at 100 Mbps Link lights solid green when a network link is established it lashes whenever network transmissions are perceived on the digit
53. enus Front Panel Buttons The front panel push buttons are used to directly select the active computer channel that can be controlled by the shared keyboard mouse and monitor Pressing the button during normal operation will cause the corresponding channel to be selected Keyboard Hotkeys Hotkey control is usually considered the most convenient and quickest way to operate the Digital KVM over IP Switch on the local console Most of the hotkey control commands are preceded by two consecutive Scroll Lock keystrokes done within 2 seconds and followed by a specific command key or key sequence Hotkey control command ScrLk ScrLk Command key sequence In most cases it will take at least three keystrokes to complete a command in some cases it will require six as when selecting a specific bank and port number as an active channel All the available hotkey commands and OSD menu options are summarized in the chart below Select PC SerL lj erri f a K e ab 2 digit bank number yz 2 digit channel number Next lower channel t arrow up Next higher channel Eerik 1 arrow down Next lower bank Beep Sound On Off Show OSD Menu SerLkj ScrLH Space Bar OSD Title Bar ON OFF Berri rj OSD Title Bar Position OSD Main Menu Setup Title Bar Auto Logout Timeout OSD Main Menu Setup Auto Logout 1 a b yandz each denote a number key ab 01 16 yz 01 08 or 01 16 de
54. erver Users Security Level SSL Alarms Maintenance Apply Settings files User Password Policy User Password Internet Protected Mode Off 2 129 b4 encryption server authentication by chent X A1 Access the switch s Web Management interface and go to the Security Settings screen Click Browse and use the Choose File dialog box to browse and locate your certificate Click Upload on the Security Settings screen to upload the root certificate to the switch When the upload is completed the prompt page for rebooting will display server crt and the serverkey pem files Choose file Click Reboot Once the switch has booted back up continue with the import of the Look in certs O 2 e m NOTE You don t need to reboot each time you finish uploading a certificate You can do one complete reboot after you finish uploading all of them To return to the previous Security Settings screen to upload another certificate without immediately going to a reboot just click Security Settings on the left side of the screen lserver crt serverkey pem Desktop My Documents File name Files of type NETWORK SOLUTIONS root crt m fan Files Cancel D INSTALLATION Selection of a Security Level for Viewer Connection 1 Go to the Security Settings screen on the switch s Web Management interface and make a viewer connection selection
55. es Tools Help ode Bicew sens Download 1 TCPIP Settings HELP Main TCP Port Base 5920 v Host Hame KLE Domain Name KVM Server Use DHCP m Users IP Address 192 168 1 192 Alarms Network Mask 255 255 255 0 Maintenance Apply Settings Gateway 192 168 11 ONS 192 168 1264 2 INTELLINET MANAGEMENT OVER A BROWSER TCP IP Settings TCP Port Base You can freely specify the port base for viewer connection with the server Choose any available port base starting from the lowest alternative of Port 5900 in increments of 10 up to Port 6090 The port base you choose is exactly the port number the switch uses for viewer connection Also port base 8 is the exact port number you ll use for secure http connection to the browser After you have made the port base modification click Store Settings and then click Apply Settings Restart Servers to effect changes Host Name This is the name the switch will assume on your local area network Domain Name Specify the domain name for your switch as it appears on your LAN Leave it empty if you don t know Use DHCP This allows the switch to get all TCP IP settings automatically from a DHCP server IP Address Enter a fixed IP address in dotted decimal format such as 192 168 1 200 that will be used by the switch in your LAN Network Mask Enter a net mask value in dotted decimal format such as 255 255 255 0 that will be used by the
56. form when it detects an event This is not the screen where you specify how the action is to be implemented For this refer to the SNMP options above No Video This alarm could result from power failure or an unsupported video mode e g an out of range video mode or most often a video mode not yet set up in the video database If you want the switch to respond immediately to this sort of event select Enable Alarm and which action s you want as a response restart the computer send an e mail and or send an SNMP trap Blue Screen Text Mode A blue screen is the result of a Windows operating system fatal error It can be detected by its low resolution video mode If you want the switch to respond immediately to this event select Enable Alarm and choose thr screen resolution you want to be regarded as a blue screen Raro Wedows intemet Expk r ra y in Hi tov eee 7 Google P mmm Unis CES EM v i Page v C Toos v Download Alarm Selection mnnn No Video 7 Enable Alarm Off or KVM Server Video Restat Computer _ Send an Email Send an SNMP Trap Users E Blue Screen Enable Alarm when video is 600 x 400 600 x 480 Alarms Text Mode Emang NumLock Test Enable Alarm Frozen Maintenance y F Restart Computer Send an Email Sand an SNMP Trap Apply Settings Cancel Store Settings MANAGEMENT OVERA BROWSER OINTELLINET t 600 x 400 or
57. groups Remote Servers Second Server if any Radius Accounting Radius Secret Current Status Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved VY INTELLINET MANAGEMENT OVER A BROWSER Enable RADIUS Accounting Select to enable RADIUS accounting support and modify the settings Port Specify the port used for RADIUS accounting By default it s set to 1813 Accounting Server Enter the IP address of the server offering the RADIUS accounting service Second Server if any Enter the IP address of the secondary server if you ve got any backup RADIUS accounting server that offers RADIUS accounting service RADIUS Secret Specify the RADIUS secret or Shared Secret between the RADIUS client e g IP KVM and the RADIUS server The RADIUS secret is a shared text string used as a password between the RADIUS client and RADIUS server Users Current Status This screen displays the remote users currently connected NOTE This screen doesn t refresh automatically so to see whether there s any iis Refresh to update the information User Connection Status Windows Internet Explorera c5 k Qo SS EE p We afe User Connection Status 000000000 D gt By dh n Eh Page v Tools v gt Download AECI HELP Main superuser Administrator with SUPERADMIN Rights KVM Server Users Local Database User groups Remote Servers Radius Accounting EET EE EH
58. h as Chinese Japanese or Korean the CJK languages and some other languages After you ve made all modifications click Store Settings then Apply Settings Restart Servers File Took Help WB B Viewer Connection I gt G dh rfi Download Main KVM Server Users Alarms Double Byte i Languages Enable Hot Keys Transparent Mode E Maintenance Apply Settings Cancel Store Settings MANAGEMENT OVERA BROWSER OINTELLINET ETWORK SOLUTIONS Server Name for Viewers Enter the server name you chose for the video server on the switch and it will appear on the title bar of your switch s viewer window Keyboard Layout Choose the keyboard layout for the switch according to the real keyboard you re using on the remote login client Choosing the correct keyboard layout for your keyboard is very important since some key codes are represented by different keys depending on the keyboard layout Also a correct keyboard layout setting ensures that you ll have a key code output on the server side that matches what you ve input on the physical keyboard from the client computer side The default keyboard layout is the U S keyboard though the switch supports more than 60 types of keyboards used all over the world Largest Possible Screen The switch supports a maximum resolution of up to 1600 x 1200 pixels Normally the greatest resolution support 1600 x 1200 will be the setting that is most accommodating to
59. h location of a firmware upgrade file and upload it to the Digital KVM over IP Switch across a LAN or the Internet Generally the upgrade file comes with a filename formatted as kvmfirm yy mm dd and is accumulative You can upgrade the KVM part of the file just as you upgrade the firmware of its IP module Just browse to the location of the upgrade file and click Upload A progress status bar will indicate one to 20 minutes depending on the file size and bandwidth availability across the network When the upload is ener mee switon will reboot by itself e Firmware Upgrade Windows Internet Explorer verc x GO e mAs nimpe si Cetfeste ror A a ve de Firmware Upgrade j a Dor od Page CjTools v Download E KVM Firmware Upgrade HELP _ FilePath Browse KVM Server Users Alarms Maintenance Software Version Software Upgrade Firmware Upgrade Config Save Restore Reboot Apply Settings Copyright 2007 All Rights Reserved MANAGEMENT OVERA BROWSER OINTELLINET Maintenance Configuration Save and Restore This screen allows you to save your current switch settings to a single tgz file for more portability and usability You can also set up several switches with the same or similar configurations e Configuration Management Windows Internet Explorer Google P v I wp a Configuration Management j em dh v Page v j Tools v Download Configuration Save
60. he authentication time servers are not available just try disabling them to save booting time otherwise the switch will try to look for them till timeout Video response seems slower under limited bandwidth conditions Are there ways to increase the response speed There are several ways to increase the response speed on the viewer screen Under bandwidth limited conditions you should select a more economical encoding scheme such as Slow Internet or Fast Internet Encoding instead of the LAN or No Compression options from the viewer connection menu However if the connection is made only within the LAN with plenty of connection bandwidth LAN or No Compression encoding schemes should be paradoxically quicker than the Internet scheme since your client computer wont dissipate extra computing power for decoding the more compressed Internet scheme Use 8 bit color reduction with only 256 colors instead of the 65K colors in 16 bit settings You can enable Automatic Filter Adjustment Web Management Video Server screen for automatic video optimization based on different bandwidth conditions If you don t want to use Automatic Filter Adjustment you could always select either Medium Quality or Low Quality for more speed as your Video Filter setting You could also use a server desktop with smaller resolution such as 800 x 600 and use a solid plain color background for server desktops Also check the networking environment to see if there is
61. hile clicking Restart Servers is much quicker just few seconds since it restarts only the server programs on the switch Apply Settings Restart Servers Any new settings are only committed to the switch s database by clicking Store Settings Store or Store User on each setting screen However just clicking any of these buttons won t immediately validate these new settings You should click Restart Servers so that new settings can be put into use at once NOTE Clicking Restart Servers will disconnect all current viewer connections As mentioned above in Maintenance Reboot clicking Reboot is an option if clicking Restart Servers akiai no results but as a total reboot will eae more time J LY Google P Links Lis na tun ui adiu dl Download Restart Servers Main KVM Server Users Alarms Maintenance This will restart the KVM and HTTP servers Apply Settings All current connections will be closed CREMCARORI Please Confirm LE MANAGEMENT OVER A BROWSER YINTELLINET WORK SOLUTIO APPENDIX A LOCAL CONSOLE OPERATION If you re unfamiliar with local console operation this section serves as an introduction to its controls Additionally Appendix B features the cable components needed for initial setup of the Digital KVM over IP Switch There are three ways to operate the Digital KVM over IP Switch using the front panel buttons keyboard hotkeys and the on screen display OSD m
62. ic port Computer Name Enter a character string 32 characters maximum to identify the computer attached to the selected port NOTE The computer names you specify here for each port will appear in the Windows and Java viewers Scanning If you don t want a computer included in auto scanning select Do not include in Scanning Process Thus you can place a specific computer off your radar screen if it is of no monitoring importance Alarms If you don t want the scanning process to generate alarms or SNMP messages for this specific selected computer select Do not Generate Alarms to exclude it Power Management If you require power control for your connected computers you can connect a serial power control SPC device to the serial port on the rear panel of the switch and then enable the switch s power control feature By doing so remote users can perform power on off and power cycling either via the viewer interface or by a pre defined alarm triggered action The switch can support most standard serial power control devices via its serial port RJ12 on the rear panel For details about enabling the switch s power control feature refer to the Power Control section below IMPORTANT When using a power control device note that some newer computers will require some BIOS option adjustment to restart when power is coming back otherwise they will not restart without pressing the computer power button Usually you should enable the
63. icate password if you are using Level 3 security Global User Password This field only appears if you select Global Password as the password policy Enter the common password used by all users here NOTE Password and security SSL PKI authentication settings should be used with caution If the switch s security settings are set to No Password and No SSL or No PKI authentication viewer connection security Level 1 anyone with a viewer and knowledge of the IP address and port number of the switch can establish a remote connection With these settings there is no password protection and no data encryption IMPORTANT It s highly recommended that you or your network administrator establish and maintain the proper security for your switch Main LAN TCP IP This screen lets you set up the TCP IP settings of your switch including whether or not you want to use DHCP Before you proceed with the various settings on this screen however you may first need to check with your network administrator for proper settings as improper TCP IP settings will result in invalid connections to the switch After you have made all modifications click Store Settings to save your settings then click Apply Settings Restart Servers to validate these new settings NOTE No change made on this screen will take effect until you click Apply Settings Restart Servers TB TCPUP Series Wesdos T erat ola nr LE File Eda View Favorit
64. idate all the modifications you have made for time settings NOTE If you choose this option the original local date and time settings you manually entered will be refreshed with the time provided bythe Internet time server There are many Internet time servers available Search the Internet for those nearest your switch installation as a time server nearer to you will reduce time latency in synchronization Main Security This screen lets you to configure and implement security related settings of your switch such as uploading your certificates for the server side selecting the security level of the viewer connections and establishing the password policy for the viewer and browser connections After you have made all modifications click Store Settings to save your settings then click Apply Settings Restart Servers to validate these new settings NOTE No change made on this screen will take effect until you click Apply Settings Restart Servers 3 fle Edit View Favorites Tools We BEB Security Settings Download security Settings Main WAN PPT KVM Server Viewer Connection imn 2 128 bit encryption server authentication by client Alarms M leder nas User Password v Maintenance Apply Settings e YINTELLINET MANAGEMENT OVER A BROWSER Certificates and Keys Certificates are only needed if you intend to implement full PKI authentication for the viewer connections If an SSL encrypted sessi
65. installation The easy to follow instructions in this user manual help make setup and operation quick and simple so you ll also soon be enjoying the benefits of these additional features Connects to any PS 2 or USB based PC server or KVM switch Local console connection through PS 2 and VGA ports PC port connection via PS 2 and USB Simultaneous access from multiple users no user limitation Supports video resolutions up to 1600 x 1200 60 Hz Security using full 1024 bit PKI authentication 256 bit SSL encryption Supports LDAP RADIUS and Active Directory servers Win32 viewer and Java viewer for cross platform compatibility Time synchronization by connection to any NTP time server Lifetime Warranty FCC Statement This equipment has been tested and found to comply with the regulations for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this guide may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CE Statement This is a Class B product in a domestic environment This product
66. itions such as a dial up modem line to the Internet With this setting the viewer screen is updated only on big video changes Most of time there will be no transmission at all Automatic Filter Adjustment When this option is selected the switch can tune the video filter automatically for optimized performance according to the current bandwidth availability Automatic Screen Alignment When this option is selected the switch tries to center the view screen automatically to eliminate the offsets sometimes seen on the viewer screen as black gaps Automatic Image Optimization for Speed When this option is selected the switch tries to optimize the video settings phase light and contrast to produce images of better quality with higher compression SAGER NER Ronee INTELLINET Download KVM Server Main Settings Fiker level High Quality Low Speed Main KVM Server Automatic Filter Adjustment 7 Automatic Screen Abgament V Automatic Image Optimization for Speed Users Alarms Scanning Period Apply Settings F Perform the NumLock Test While Scanning Attached KVM Model If you ever use a KVM switch behind this Digital KVM over IP Switch for connection with multiple computers you should select the model of that KVM switch If the KVM switch model does not appear on the list you can always add it or even add more KVM switch models to augment the list so that your computer icons can support the port
67. mLock LED will light The NumLock test can determine if the connected PC is still responsive to keyboard events Additionally the NumLock signal will serve as a wake up signal if the PC is in Sleep mode If the NumLock test has failed it most likely indicates that your computer is in trouble Select this option if you want to use auto scanning to monitor whether or not each of your computers has stayed alive You can also specify which computer will be included in the auto scanning process For details about adding removing computers from the auto scanning list go to the Computers section Also if combined with the Alarm options auto scanning can detect critical server problems such as No Video Blue Screen NumLock Test failure on first timing basis and either send an alert e mail or SNMP message or send power cycling commands to a serial power control device to power cycle the server with the problem For details about configuring the alarm features of the switch go to the Alarms section KVM Server Viewer Connection Settings This screen allows you to configure settings proper to the viewer itself including the name as it appears on the title bar of the viewer window the keyboard layout that the switch will assume so as to be consistent with the one you use on the client side the biggest resolution support the mouse re sync hot key sequence and the very convenient and useful feature for anyone using a double byte language suc
68. name nced Search Password i DP huage Tools Remember my password Opening page https 61 222 144 195 5908 4 Internet YINTELLINET MANAGEMENT OVER A BROWSER NOTE Remember that it s a secure SSL encrypted connection so you should enter https instead of the usual http otherwise the connection will not be established The port number may vary according to its setting on the server By default the browser connection uses port 5908 Both the username and password are case sensitive User Privileges SUPERADMIN ADMIN USER The switch offers three categories of user privileges for Web Management as indicated by the varied range of menu listings on the screen images below and the table that follows SUPERADMIN Provides full access to Web Management features and the Power On Off feature on the viewer Of By ah or o Page v Too Download Main KVM Server Users Alarms Maintenance Apply Settings ADMIN Provides partial access to Web Management features and the Power On Off feature on the viewer Download Main KVM Server Alarms Apply Settings CopyrightOl007 All Right Reserved a Internet Protected Mode Off MANAGEMENT OVER A BROWSER INTELLINET USER Provides only minimal access to Web Management features only the Download screen file dit View Favorites Toots Help FI rm Download Note the lone menu option at left Powered
69. nd then Shift or Ctrl and then Shift sequentially instead of simultaneously to produce the same effects Enable Hot Keys Transparent Mode Select if you are using double byte language inputs on the local and or the remote computer to facilitate switching between single byte and double byte inputs Leave this option disabled if you don t use any double byte languages KVM Server Computers This screen lets you provide the switch with information about all KVM attached computers which allows various actions to be performed more readily if not automatically Work with computer names instead of switch port numbers Generate automatically the KVM switch hot keys to select computers so you canselect a computer with a simple mouse click or by using the computer name Generate automatically or upon request the power down and power on cycling if a power P l n z ccs E File Edit View Favorites Tools Help tieni d 29 B WAN PPP Settings Computers xe op v E ood m Page G Tools v Computer Settings HELP r KVM Model Download Main KVM Server Log Prima IP Select the KVM Switch Main Settings in the Daisy Chain Viewer Connection Number of Ports 8 Computers Software Version 16 12 6 Power Control Local Console S Select the Port Number 1 NEXT Video Mode Database Users Computer Name
70. nected behind it to the remote login clients over the LAN Internet PC Ports Connect to your computer s using 3 in 1 connection cable s Restore to Default Button Located to the left of the power jack it s accessed by using a pointed object such as a pin To restore the switch to factory defaults the IP settings and user account settings established before you do any of your own configurations press the button for 5 seconds or more Power Adapter Jack Use only the 9 V DC external power adapter included with the switch to avoid nullifying the warranty Daisy Chain Out Connect to additional switches for daisy chained cascaded configurations Console Connect the keyboard mouse and monitor for the local console BN oos INTELLINET INSTALLATION Before installing the Digital KVM over IP Switch take a moment to make sure you have the following components on hand to ensure a proper setup See Appendix B for sample images Suitable USB or PS 2 combo KVM cables or for added convenience combo free cables to connect the switch to the keyboard video and mouse ports of each PC Monitor with standard D sub 15 pin video connector HDB15 for each PC Standard PS 2 Microsoft or Logitech keyboard Standard PS 2 Microsoft or Logitech compatible five key mouse Daisy chain cable HDB15 male to HDB15 female as needed for cascade configurations using conventional 8 or 16 port KVM switches models 503471 and 503396 Terminato
71. nections as long as your network safety isn t jeopardized It s recommended that this be done within your local area network assuming it s well secured with an adequate firewall and other due precautions against network intrusions Otherwise anyone who has a copy of the default certificates can establish a connection to your servers If you have already obtained a set of certificates with the file names and formats required for the switch which is strongly recommended you can use them for viewer authentication You can also generate the certificates using software like XCA For certificate generation using XCA refer to How to Generate Certificates Using XCA on the included CD First you need to have these certificates as mentioned above if you haven t obtained your own certificates you can use the default set of certificates ready on your client computers for uploading to the switch via a Web browser For PKI Authentication to be installed on the Digital KVM over IP Switch root certificate root crt server certificate server crt and server private key serverkey pem For LDAP Authentication to be installed on the Digital KVM over IP Switch server LDAP certificate Idapcert crt and server LDAP private key Idapkey pem Once you ve located whichever set of certificates is to be used you can begin the installation WSDUERTON INTELLINET Download J Security Setti7 Main KVM S
72. ntemet C No Cursor v Shared session with better Internet C Fast Internet Dot View only inputs ignored bandwidth LAN LAN High video quality No Compression for connection over the LAN Display N 0 Com r ession Best Restrict pixels to 8 bit for slow networks video quality with Scale by nc E server viewer no compression Local Cursor Shape No Cursor The local Connection details cursor is invisible on the viewer D ot A dot sh ape Select the KLE server and card used for the Gener cuss Normal An arrow shape is used for the local viewer cursor Compression Local Cursor Session Misc Session Slow Internet No Cursor Shared Session Shared Session M ultiple users Fast Internet Dot _ View Only inputs ignored access the same server amp LAN Normal desktop O No Compression View Only inputs ignored Keyboard and mouse inputs Display are ighored but not restricting _ Restrict to 8 bit for slow networks keyboard and mouse access Scale by 100 for other users Deus o0 o Cmem 00 Restrict pixels to 8 bit for slow networks Color is reduced to 256 colors for slow connection Scale by x y server viewer Scale the display output on the viewer but not affecting the actual transmission bandwidth ENEREUNNE CUN INTELLINET Establishing the Viewer Connection To use the Win32 viewer for connection run eet the viewer program entering
73. on Port base for secure browser connection Port base 8 However if you intend to use your own port base setting just access the Web Management interface and configure the port base For example if you choose 5970 as your port base then you have for viewer connection 5970 for secure browser connection 5978 File Edit Wiew Favorites Tools Help Links gt Coccccccccce Rp gt Bl gt dA v Page C Tools ELM LII HELP TCP Port Base 5970 v Main Date amp Time Security PRIMA LAN TCP IP WAN PPP D MOSES KVM Server Use DHCP Users IP Address 192 168 1 191 Alarms Network Mask 255 255 255 0 Maintenance Apply Settings Gateway 192 168 1 254 DNS 192 168 1 254 the new settings The switch is now installed within your LAN and you re able to proceed with establishing a remote viewer connection INTELLINET RETE Configuration of the Firewall Router for Access across the Internet To allow access to the Digital KVM over IP Switch behind a corporate firewall router establish the following settings on your firewall router not on your switch 1 Configure a virtual server on your router or ask your network administrator to do it as mapped to the switch s local IP address 2 Open a port range port base port base 9 both inbound and outbound for the virtual server according to what has been previously configured as the port base
74. on is already enough for your security requirements you can just ignore this aspect of PKI authentication Where can you get the certificates There is a default set of certificates on your support CD You can use them to practice the certificate uploads In a real world scenario you can generate the certificates by yourself there is some freeware or shareware such as XCA for this purpose or you can buy certificates from companies that provide authentication services The valid file names and formats of the certificates and keys to be uploaded to the switch should be exactly as shown here root crt server crt serverkey pem Idapcert crt and Idapkey pem Viewer Connections The browser connections to the Web Management interface are always using SSL connections The viewer connections can use different levels of security Security Level SSL The switch offers three levels of security for viewer connections From the drop down menu select the level appropriate for your real demands on viewer connection security Level 1 Level 2 or Level 3 evel 1 uses no SSL data encryption and no authentication It s the most straightforward setting and offers the most convenience if there are no security concerns Anyone who has a viewer and an Internet connection can easily connect to the switch as long as the user fulfills the password policy requests Level 2 uses SSL encryption for viewer connection but only requires server authentication
75. ould be distinct from the IP address default 192 168 1 200 that is specified on the LAN TCP IP screen and used for connection via direct local area network oi Mcd Wk deo d WAN PPP Settings Ry ED te vc Page v G Toos Main PPP Mode Disabled Server D Client Current Local IP Address Download H 99 WAN PPP HELP 2 arity Local IP Address 192 168 2 200 KVM Server Peer IP Address 192 168 2 201 Users Maximum Speed 33400 Gps Alarms User Name bill Maintenance Apply Settings YINTELLINET MANAGEMENT OVER A BROWSER Peer IP Address Enter the IP address default 192 168 2 201 that will be assigned by the switch to the peer client at connection time Maximum Speed Specify the modem connection speed The switch supports a high speed serial connection up to 1 Mbps megabits per second NOTE The modem connection speed is not the PPP connection speed which depends on the modem technology For example even if the modem connection speed is 115 200 bps a 56K modem will provide only a 56 000 bps PPP connection User Name Specify the username that must be used for the PPP connection login by the peer computer on the other side of the phone line serial connection Password Specify the password that must be used by the peer computer then enter the same password in the next entry field to confirm the password NOTE The switch can support only one User Name Password combination and one PPP connec
76. pending on the model INTELLINET ee On Screen Display OSD To activate the OSD menu which will be superimposed on your current screen display use the hotkey sequence ScrLk ScrLk Space Bar The menu presents a listing of available banks and channels and the current online status of each channel It also allows you to rename your computer up to eight characters to find a specific computer by name and to password protect your switch system NOTE While the OSD is activated all front panel buttons and mice are rendered inactive Main Menu fin Indicates that the corresponding computer is currently the active channel 2 e 92 that can be monitored on your 105 PCO103 local console 104 PCO104 x Indicates that the 105 PCO105 corresponding computer IO TOG PCO106 is currently connected to the 1107 PC0O107 switch via a PS 2 interface and 10 PCO108 is feeding power to the switch Indicates that the i corresponding computer S currently connected to the switch via a USB interface and s is feeding power to the switch NOTE Computers listed without any of the above symbols in the Status column either are not currently connected or are not feeding power to the switch As shown in the image above the bottom of the menu screen displays various key controls Use the left right up and down cursor keys to navigate within the menu use the Insert key to edit use F1 to move to the next menu screen Setup Menu
77. ptions below Cancel Connection info Connection info New connection S i ONERE OK This displays the a Save connection options server connection IRE Screen refresh I I Redhat L information as it relates Lalla aie to the viewer session Rehat Linux 10 New connection Make another new connection using the viewer sacha a Save connection options Save the settings such as those connection Scanning parameters specified in the Connection Options window and also the password within the registry of the client computer NOTE By selecting this option you can save your session password as well as other connection parameters in the registry of your client computer so the next time PYPPP you log in to the viewer for a new session you won t be prompted for the password again However the client path phrase as ee eee required in the connection of Level 3 mS bo mo E security 256 bit SSL encryption and PKI als Authentication won t be saved and will be fo S E ej requested every time you log in with the Level 3 security setting Screen refresh Force update the viewer sive joo men emer screen output Connection Options d X Local Cursor Shape C No Cursor Full screen Computer Power Off Computer Power On About KLE Viewer Centering Video v Automatic Centering v Automatic Optimization Misc v Shared session View only inputs ignore
78. r if daisy chaining to plug into Daisy Chain Out port of last KVM switch in chain Digital KVM over IP Switch Setup 1 Plug the included power adapter into the switch and an AC source then turn on the switch 2 Set up your local console by connecting a keyboard monitor and mouse to the corresponding Console keyboard video and mouse ports on the switch see Rear Panel above NOTE Refer to Appendix A for an introduction to basic local console operation 3 Connect to one or more computers servers as described below NOTE Make sure that PS 2 computers are turned off before connecting to the switch otherwise the non Plug and Play interfaces may not recognize the PS 2 keyboard and mouse later in the install procedure Single Server Mode see Page 5 configuration image To use just one server or computer simply connect to a PC port with an appropriate USB or PS 2 combo cable Multiple Server Mode see Page 6 configuration image To connect to multiple servers computers add a conventional KVM switch to the configuration by connecting the Daisy Chain Out port of the Digital KVM over IP Switch to the Daisy Chain In port of the second KVM switch which is then connected to additional computers servers as desired 4 Boot up connected computers if not yet powered on and verify the connections NOTE Do not use both USB and PS 2 keyboard connectors on a computer simultaneously Server Configuration Mouse Acceleration Mouse Properties
79. reen of the Web Management interface NOTE To run the small Java program you don t have to actually save the Kviewer jar file to your local hard drive since it isn t that big only 70 kB You can open it directly Note File Download also that on some client platforms suchas Linux after you have installed the JRE file W antte open or save this file on your client platform you need to set the 3 Name Kviewer zip path information in order for the client system iE Ve de e to know where the Java compiler program is v Always ask before opening this type of file harm your computer If vou do not trust the source do not open or Q While files from the Internet can be useful some files can potentially save this file What s the risk VIEWER CONNECTION INTELLINET WORK SOLUTIO Importing Certificates to a Viewer on a Client Computer NOTE lf you will be using only the non PKl authenticated viewer connections to the switch such as Level 1 no encryption authentication or Level 2 256 bit SSL encryption and only server authentication by client you are not obliged to use or import any certificates and you can skip this section To make a fully PKl authenticated viewer connection with the Digital KVM over IP Switch you need to import client certificates to the Win32 viewer and Java viewer on the client computer A default set of certificates is provided on the enclosed CD or you can use your own set
80. screen you should view first if you want to know the usage health conditions of your switch Enable Log Select to enable the logging of switch server events If you choose to not enable this option no logging will be done Print Statistics If you need to know more about the switch s server statistics such as the compression ratio bytes transmitted rectangles drawn frame buffer updates and key events received select this option so that you can have quantified data for the profile of each session To record the statistics of the video server and port switching activity by the switch s remote users select this option to print statistics to the server log file Each log entry is preceded by a date code time stamp and description of the specific log event Look here for the IP address that is assumed by login users when they made the login attempt and for the statistics of each session as a useful reference for the quantified data of each viewer connection Note that the log file is of a definite size Older log entries will be erased when the log file has reached its maximum size while newer logging events keep coming in Click Refresh to update the screen output of the log file Since newer server log events may have occurred and been logged to the database after your previous access of this server log page click Refresh to reload the log messages Click Clear to erase the log file contents in the database NOTE The server log
81. ses the new line at the end of the reply string This is the only way to send a string without a trailing return character It must be at the end of the send string For example the sequence hellolc will simply send the letters h e I I o not valid in expect d Delays for one second not valid in expect n Sends a new line or linefeed character IN Sends a null character The same sequence may be represented by 0 not valid in expect INTELLINET RIESENENESUENREREHSER p Pauses for a fraction of a second The delay is 1 10th of a second not valid in expect ir Sends or expects a carriage return s Represents a space character in the string This may be used when it is not desirable to quote the strings which contains spaces The sequence HI TIM and HI sTIM are the same t Sends or expects a tab character Sends or expects a backslash character For more detailed information refer to the Linux chat program man page man 8 chat KVM Server Local Console This screen allows you to enable or disable the user password authentication feature and adjust the mouse acceleration on the local console After you ve made all modifications click Store Settings then Apply Settings Restart Servers KVM Switch Database Windows Interne Explore i E File Edit View Favorites Tools Help inks ww KVM Switch Database dh v Page v G Tools v
82. sktop Apply backgrounds for your connected servers To optimize the bandwidth efficiency and Effects speed up video performance across the bandwidth limited environment it s recommended that you select a relatively C Use the following method to smooth edges of screen fonts plain server desktop solid colors or light Standard colored graphics Complex patterns or color Muse large icons gradients should be avoided if bandwidth is rz shadows under menus critical in your application as they will create show window contents while dragging more bandwidth demands for their v Hide underlined letters for keyboard navigation until I press the Alt key transmission across the Internet INTELLINET Neuen Network Settings 1 Connect the Digital KVM over IP Switch to the Ethernet LAN The factory default network settings for the switch IP address 192 168 1 200 Net mask 255 255 255 0 Gateway 192 168 1 254 DNS 192 168 1 254 2 Access the switch s Web Management interface by entering the following in the address bar of your browser window on a remote client https 192 168 1 200 5908 3 Alogin prompt displays for the account name username and the password Use the defaults Username superuser Password superu After in you will see the Web Management interface Template Windows In G 7 File Edit View Favorites Tools Help o4 Stemte ey E E Download Main KVM Server Users Al
83. ssssssssssssessssssesseseeserssesers 40 KVM Server Computers ssssseeeeennennnnnennenn nennen nnne nnn nnns 42 KVM Server Power Control eT C 44 KVM Server Local Console ttt opto rbd dandi 46 KVM Server Video Mode Database eee 4T Users Local ala Da B oou nsescniastiide dad r E e LPS RM IE OUO 48 d tcgs gciojo T T nee er ee 50 Users Remote Servers User Remote Authentication sss 51 Users RADIUS PCC OUI UN sercos E tesa ust etse 53 Users Current SLANG 54 CONTENES C INTELLINET PAV ARTS TEST E NER RR RR 54 Alarms SNMP TADS cesssc cece zecacescetecscacectscsesceacsecaucbdczocesdeiatessesenetaeseaecseeeeatentsienceeeen 55 Alanne s o oO 56 Maintenance Software Version eese eene ener nnne nnn nnn 5 Maintenance Software Upgrade seen 57 Maintenance Firmware DOL ROB sscssnsiiscscnanoiseiuni UbG Pret edad 58 Maintenance Configuration Save amp Restore sese 59 Mni 59 Apply Settings Restart Servers sse 60 APPENDD P 61 AFPENDD B edocuit ER aes UNUM rir Aa E MERE anvccstoctaucsssaevetea uaseecs iaria 64 SPECIFICATIONS c P 66 SYSTEM ARCHITECTURE The Digital KVM over IP Switch is based on an embedd
84. switch in your LAN Gateway Enter the fixed IP address in dotted decimal format such as 192 168 1 254 of the gateway e g router to access the Internet DNS Enter the IP address in dotted decimal format such as 80 10 246 30 of the DNS server used by the switch for domain name resolution Ask your administrator if you don t know NOTE You must enter a valid DNS server IP address for the e mail alert to be effective Main WAN PPP This screen lets you set the PPP server client mode of your switch to serve either as a PPP server for the remote computers to dial in for connection or as a PPP client to dial in to a PPP server to connect to a network or the Internet The PPP connection can also serve as a backup connection mode when a direct network connection is not available The switch s high speed serial interface can offer excellent bandwidth to PPP connections After you ve made all modifications click Store Settings then Apply Settings Restart Servers gt BD gt bh phages l5 Download on IWAN PPP HELP Main PPP Mode Disabled D Server D Client Concat __ Store Senge _ KVM Server Users Alarms Maintenance Apply Settings MANAGEMENT OVERA BROWSER OINTELLINET ETWORK SOLUTIONS PPP Mode There are three PPP options Disabled Server and Client Disabled is the default setting Server is for a connection request from a peer computer It allows users to connect
85. switch into your global enterprise user management By default Remote Authentication is configured as None i e all remote authentications are disabled in which case the authentication is all done locally by using the database on the switch only After you ve made all modifications click Store Settings then Apply Settings Restart Servers User Remote Authentication Windows Internet Explorer OQO iae d eue VE de User Remote Authentication j dh v Page y Tools Download e E A E wh JE cw a User Remote Authentication Authentication Server NONE Type KVM Server Local Database User groups Remote Servers Radius Accounting Current Status Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved 2 INTELLINET MANAGEMENT OVER A BROWSER Authentication Server Type From the drop down menu enable the remote server authentication either by LDAP or the RADIUS server or select None to disable the remote authentication support Before proceeding with subsequent settings on this screen check with your network administrator for the availability of either an LDAP server or a RADIUS server Directory Server Using LDAP SSL Access Select to enable SSL access of the LDAP authentication NOTE Make sure your LDAP server supports SSL and remember too that you need to install a distinct set of certificates Idapcert crt and Idapkey pem on the switch by
86. the access address and port number for the switch in login window as shown at right with default IP address NOTE You can enter access IP address without specifying the port number as shown but only when the port number is defaulted to 5900 You can also enter the full default address 192 168 1 200 5900 If the port setting on the switch has been changed the IP address needs to reflect this by specifying the port number at the end To connect to port 5910 on the server for example enter 192 168 1 200 5910 Refer to Main LAN TCP IP Port and IP Settings for details When prompted for a password or private path phrase enter the username and password previously established The default username password superuser superu the default global password if using the Global Password policy setting 123456 the default private path phrase if using the Level 3 security setting clientpwd Once these entries have been made a viewer connection will be established NOTE f you are using a dial up modem and experiencing slow keyboard mouse movement and response it could be due to your using the default LAN encoding scheme or even the No Compression scheme which requires much more packet quantity in transmitting a video frame Or there could be a network bottleneck somewhere between the switch and your client desktop KLE Server and Card 192 168 1 200 Cursor Settings Synchronization Normally you will see both
87. tialize your power control device If this is the case just select the MANAGEMENT OVER ABROWSER INTELLINET ETWORK SOLUTIONS Power Device Needs a Login option to display a Login Dialog field for entering your login script Login Dialog chat style This editable field is where you should enter the login script for your power control device if the device requires it Refer to the user guide of your power control device for specifics A script consists of one or more expect send pairs of strings separated by spaces as in the following example login myid password mypass This script indicates that the switch should expect the string login and once it s received the login prompt the switch will send the string myid and then expect the password prompt When it receives the prompt for the password it will send the password mypass A carriage return normally sent following the reply string is not expected in the expect string unless it is specifically requested by using the r character sequence If the script must start by sending something instead of waiting for an expect string use the null sequence two single quotes with no space in between as the expect string restart login myid password mypass In other words send restart and then expect login and then send myid and then expect password and then send mypass The expect sequence should contain only what s
88. tion at a time Modem Initialization chat script style The modem initialization script is a chat script that will initialize the modem to be ready for connection The standard script provided by default permits you to connect a Windows client to the switch in Server mode over a direct serial cable null modem As shown TIMEOUT 3600 CLIENT CLIENTSERVER c In other words Wait for CLIENT one hour before timeout and respond CLIENTSERVER without a carriage hard return NOTE Refer to the Power Management screen for more details about the chat program Also refer to your modem documentation for Linux users to the standard manual pages of pppd and chat programs In Server mode the modem should be set to wait and automatically connect when receiving remote calls PPP Client Settings Current Local IP Address This displays the dynamic IP address assigned to the switch by the i n i d ings Windows Internet Explorer L2 le Download Main KVM Server Users Alaris Maintenance Apply Settings MANAGEMENT OVERA BROWSER OINTELLINET ETWORK SOLUTIONS PPP server at connection time for example 62 147 111 39 If the PPP connection is not yet established however the IP address will show as Unknown NOTE This address is used by the switch as a PPP client and thus is distinct from the one that is used by the switch on the LAN Maximum Speed Specify the modem connection speed The switch s
89. u ll experience zero mouse acceleration and reduced efficiency when trying to move your mouse Enabling the mouse acceleration on the local console can provide more effective mouse maneuvering yet won t affect the mouse acceleration on the connected server since it is only imposed atop its original zero acceleration on the local console KVM Server Video Mode Database This screen allows you to modify create and suppress the VGA modes supported by the device After you ve made all modifications click Store Settings then Apply Settings Restart Servers CAUTION Carelessly modifying a video mode in this video database might obliterate the video capture Don t modify anything unless you know exactly what you are doing links U Qo Er teh gt Page Too Download f Video Mode Database HELP E Modifying the video mode data base can obliterate the video KVM Server Warning capture Do not modify anything unless you know exactly what snn you are doing Video Mode 102x768 QM Refresh Rate 70 Users ATTI Maintenance Apply Settings INTELLINET MANAGEMENT OVER A BROWSER Video Mode Use the drop down menu to select a video mode from the video mode database Each video mode is indicated by the pixel dimension length by width at a certain refresh frequency for example 1024 x 768 60 Hz As with the refresh rate and the pixel dimensions video mode parameters
90. ued those certificates First you should obtain a set of certificates from your administrator If your certificate files have different names change them to the valid names before uploading To upload the certificates click Browse to go to the location where your certificates reside Select a certificate file then click Upload to upload your certificates one at a time to the switch After the uploading is completed you should see the prompt page for a reboot However you don t have to reboot before you have uploaded all the necessary certificates Just reboot once after you ve uploaded all necessary certificates root crt server crt and serverkey pem If you need to SSL encrypt the LDAP connection for user remote authentication you must upload two extra certificates Idapcert crt and Idapkey pem User Password Policy The switch offers three types of password policies for selection from the drop down menu No Password Global Password and User Password No Password means the viewer will not prompt you for any user password The door is open unless you are using Level 3 security SAGER NER Ronee INTELLINET Global Password means the viewer will prompt you for a global user password which is used by all users a sort of building door code User Password means the viewer will prompt you for your user specific password a sort of apartment door code NOTE The viewer can also prompt you for the client certif
91. uploading them through the Security screen Normally these certificates are generated by the directory server itself Port Enter the port number used in LDAP authentication By default it is set to Port 389 LDAP Server Enter the IP address of the directory server Second Server if any If there is a second LDAP server available for authentication enter its IP address here User Base Search DN Make an appropriate entry here which is characteristic of the LDAP server you use for authentication The default is cn users dc abc dc kle dc com but you should enter your own If unsure what to enter contact dnd LDAP server administrator psi 70 vine Internet Explorer n mmx OO TT ae w we ae 6m gt dh v Page v Cj Tools v Download User Remote Authentication Main KVM Server Users Local Database User groups Remote Servers Radius Accounting Current Status Alarms Maintenance Apply Settings Copyright 2007 All Rights Reserved RADIUS Server Port Enter the port number used in RADIUS authentication By default it is set to Port 1812 RADIUS Server Enter the IP address of the RADIUS server Second Server if any If there is a second RADIUS server available for authentication enter its IP address here Password Authentication Protocol Select either CHAP or PAP RADIUS Secret Specify the RADIUS secret or Shared Secret between the switch and the
92. upports a high speed serial connection up to 1 Mbps megabits per second NOTE The modem connection speed is not the PPP connection speed which depends on the modem technology For example even if the modem connection speed is 115 200 bps a 56K modem will provide only a 56 000 bps PPP connection User Name Specify the username that will be used by the switch to connect to the PPP server Password Specify the password that will be used by the switch to connect to the PPP server NOTE The username and password are normally provided by the ISP at subscription time Modem Initialization chat script style The modem initialization script is a chat script that will initialize the modem to be ready for connection The standard script provided here by default cannot work for a client connection Replace it with your own initialization script depending on your modem NOTE Refer to the Power Management screen for more details about the chat program Also refer to your modem documentation for Linux users refer to the standard manual pages of pppd and chat programs In Client mode the modem should be set to dial automatically at start time KVM Server Log This screen presents a detailed record of events beginning from each restart of each user s login port switching actions and video modes It also records each login attempt and the IP f N ne nec Lal e hed P E indiows internet Explorer Download KVM Server Log
93. urity EN Date 17 05 2007 LAN TCP IP Local Time WAN PPP Time 20 11 KVM Server Internet Time Synchronize with an Internet Time Server NTP Alarms Maintenance Apply Settings Time Zone Select the time zone region and city town from the available list as seen in the drop down menus For example If the switch is located in Los Angeles you can choose America as your time MANAGEMENT OVERA BROWSER OINTELLINET zone and Los Angeles as your region The advantage of setting up the correct time zone is that you don t have to change your local time setting every time you relocate the switch to a different time zone Instead you just change the Time Zone settings and let the switch readjust the local time for you Local Time Enter the correct date dd mm yyyy and time hh mm here and click Change Local Time to set the current system time on the switch Internet Time If you check the option Synchronize with an Internet Time Server NTP the time setting will be periodically synchronized to the time of the NTP server specified on each restart of the switch and every hour NTP Server is the server the switch will first try to synchronize with NTP Server2 is the backup time server which the switch will synchronize with when the first time server is not available Just enter the domain name of the time server and click Store Settings to save then click Apply Settings Restart Servers to val
94. viewer connection to the switch If you select User Password the viewer will prompt you for a user specific password With this setting each login user will be checked against his or her corresponding password before being allowed a viewer connection 2 Go to the Apply Settings screen and click Restart Servers to validate your selection NOTE In all there are nine 3 x 3 possible combinations of Viewer Security Levels Password Policies allowing administrators to choose the pairing that best suits their particular needs User Password Policy E meeeeerd o mese passnerd SSL PKI Password Password Sala No SSL No PKI N N N G N N Authentication pagers NNN eee SSL PKI N S P G S P U S P G Global Password U User specific Password S 256 bit SSL Encryption P 1024 bit PKI Authentication N Not available IMPORTANT User Password Policy and Security Level SSL PKI Authentication settings should be used with caution If you adopt No Password Policy and No SSL Encryption No SSL Authentication anyone with a viewer and knowledge of the access IP and port number of the switch can establish a remote connection At this point your Digital KVM over IP Switch is ready for a PKl authenticated plus SSL encrypted viewer connection All you need to do is to distribute the following to your remote connection client s Certificates obtained from your Certification Authority and required only if you selecte
95. vy O7 All Rights Reserved Browser Management Access Privilege _Featur Eager TRADMIN ADMIN USER Download Viewers The Download menu aa lets you download both the Windows and Java dai D ea ee reci Toor i js d Dowload Viewers 00000000 Ar E d v Page v Download E Download Viewers HELP Main Windows Viewer Download KVM Server Users Viewer Download Java TM Alarms Import Certificate Utility Download Maintenance Copyright 2007 All Rights Reserved n CE Internet Protected Mode Off amp 1005 INTELLINET MANAGEMENT OVER A BROWSER The viewer for Windows can run on most Windows platforms 98 Me NT 2000 XP Server 2003 Vista Click Download and follow the installation instructions NOTE To use the secure full SSL connection Level 3 security obtain a set of certificates from your administrator Install the certificates on your computer by running the Import Certificate utility provided with this viewer Refer to the Security section The viewer for Java is truly cross platform for all major operating systems including Windows Linux and Mac OS However before you can run the Java viewer on any computer you must first install the Java Runtime Environment JRE which is freely available from Sun at http www java com It is recommended to get JRE 5 0 or higher On Windows machines a simple dou
96. y on the viewer screen The video filter may be set at either the Medium or Low quality level These two levels are for faster response than is provided by the High setting in order to increase the response speed in limited bandwidth conditions If your bandwidth allows or if you need higher video quality in lieu of higher speed just change the video filter from Low to Medium or even High To raise the video filter level go to the Main Settings screen in the KVM Server submenu and select the filter as either Medium or High Quality Note that a High Quality video filter setting provides results at the expense of video response speed on the viewer screen The transition effects in Windows XP are enabled which will cause refreshing problems in Low Medium Video Filter settings Thus if you are using a Low Medium Quality level of the video filter either try to raise the video filter level to High Quality at the expense of response speed or just turn off the transition effects in Windows XP To turn off the transition effects in Windows XP see Additional Server Configuration Considerations P 11 Also note that the local console is not affected at all by the Video Filter settings or by the transition effects in Windows XP The switch s booting time has become unduly long What s wrong Make sure that the external authentication PPP server client time server and power control settings are correct If you don t use all these features or t

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