Devolo dLAN 500 Avplus
Contents
1. devdLo dLAN 500 AVplus devolo dLAN 500 AVplus 2011 devolo AG Aachen Germany While the information in this manual has been compiled with great care it may not be deemed an assurance of product characteristics devolo shall be liable only to the degree specified in the terms of sale and delivery The reproduction and distribution of the documentation and software supplied with this product and the use of its contents is subject to written authorization from devolo We reserve the right to make any alterations that arise as the result of technical development Trademarks HomePlug is a registered trademark of HomePlug Powerline Alliance Linux is a registered trademark of Linus Torvalds Ubuntu is a registered trademark of Canonical Ltd Mac and Mac Os X are registered trademarks of Apple Computer Inc Windows and Microsoft are registered trademarks of Microsoft Corp devolo dLAN Vianect and the devolo logo are registered trademarks of devolo AG All other names mentioned may be trademarks or registered trademarks of their respective owners Subject to change without notice No liability for technical errors or omissions devolo AG Charlottenburger Allee 60 52068 Aachen Germany www devolo de Aachen February 2011 Contents Contents 5 5 LIA AbOUEINIS MalUal cass eis kta o a ht kas Poe Ponte aen edle tente aid 5 ME oni Er Abe a AI EGS eka eee a 7 24 Whatexaci2. Adding an adapter Add all the dLAN devices you want to your dLAN network by selecting the Add adapter button You will need the 16 character security IDs of the adapters from the label on the housing Enter it now in the Security ID field and confirm with OK If a security ID is correct and the device can be reached in the dLAN network it will be added to your network of configured adapters and also displayed in the program Entering a network password After you have added all the dLAN devices you want to your dLAN network select the Change password button to assign a shared network password that will apply for all registered adapters in your personal home network You can choose between your own password a ran dom password and the default password To define your own password with a length of at least eight cha racters enter this into the Network password min 8 characters text field Alternatively you can have a randomly selected highly secure password assigned using the Generate secure password button Use he Factory default password button to reset the dLAN adapter to the default password Normally the display of the password is hidden for security reasons f you enable the option Show characters the cur rent password is displayed in legible form in the text field _ The factory default password is HomePlugAV Assigning a specific password to a single adapter will exclude it from the remaining dLAN
3. Most people tend to forget to regularly press the standby button on the hardware The patented technology in devolo adapters al lows you to save energy without having to do anything And if less energy is consumed your elec tric meter will turn more slowly In other words every minute the adapter is in power saving mode you will save money A dLAN adapter connected to a com puter can only go into power saving mode if the network card of the swit ched off computer is also inactive If you are using a network card that remains active even when the compu ter is switched off we recommend connecting the computer to an on off switch using a multiple socket so that both the computer and the integrated network card are de energised 2 3 The dLAN 500 AVplus at a glance The dLAN 500 AVplus quickly and easily esta blishes a network connection over the household electrical wiring Simple plug and play connection between the routers computers and other network compatible devices The integrated electrical socket enables additional terminal devices or multiple sockets to be connec ted to the adapter just as a normal wall socket no power supply is lost 9 The integrated mains filter significantly improves data transmission in the home network Introduction 9 The Quality of Service function and transfer rates of up to 500 Mbps are enough for band width hungry applications Automatic data priori tisat
4. devolo dLAN 500 AVplus If autoplay is installed on your computer the 0 installation will start automatically Otherwi se open the folder with the Windows Explo rer by right clicking on Start or the Windows logo and selecting Explorer from the con text menu Double click to start the installa tion wizard manually During the installation process you will be given the choice of installing all software components Standard installation or selecting individual ones Custom in stallation To take full advantage of the functions of your device we recommend installing all of the applications You will be asked for permission to transfer anonymous performance data related to your dLAN 500 AVplus to devolo The data sent to devolo pertains only to the performance values of your dLAN 500 AVplus devices The data is anonymized and will be used exclusively for Statistical purposes By providing it you can help us improve our products You can find the installed soft ware applications in the Start p Programs devolo program group 3 5 2 Software for Mac OS X The software 1 mac folder contains the dLAN configu ration software 3 5 3 Software for Linux Ubuntu The software linux folder contains the dLAN confi guration software 4 dLAN network 4 1 Security in the dLAN Before you can use the dLAN 500 AVplus in your dLAN network first you have to connect it to other dLAN AV devices as a home network Two spe
5. be deemed invalid he label with the serial number has been removed from the device he device is damaged or destroyed as a result of acis of nature or by environmental influences moisture electric shock dust etc he device was stored or operated under conditions not in mpliance with the technical specifications he damage occurred due to incorrect handling especially to non observance of the system description and the operating instructions he device was opened repaired or modified by persons not ontracted by devolo o if the device shows any kind of mechanical damage or if the warranty claim has not been reported in accordance with 3a or 3b 5 Operating mistakes If it becomes apparent that the reported malfunction of the device has been caused by unsuitable hardware software installation or operation devolo reserves the right to charge the purchaser for the resulting testing costs 6 Additional regulations The above conditions define the complete scope of devolo s legal liability a The warranty gives no entitlement to additional claims such as any refund in full or in part Compensation claims regardless of the legal basis are excluded This does not apply if e g injury to persons or damage to private property are specifically covered by the product liability law or in cases of intentional act or culpable negligence b Claims for compensation of lost profits indirect
6. or consequen ial detriments are excluded c devolo is not liable for lost data or retrieval of lost data in cases of slight and ordinary negligence d In the case that the intentional or culpable negligence of devolo employees has caused a loss of data devolo will be lia ble for those costs typical to the recovery of data where peri odic security data back ups have been made e The warranty is valid only for the first purchaser and is not ransferable f The court of jurisdiction is located in Aachen Germany in the case that the purchaser is a merchant If the purchaser does not have a court of jurisdiction in the Federal Republic of Ger many or if he moves his domicile out of Germany after conclu sion of the contract devolo s court of jurisdiction applies This is also applicable if the purchaser s domicile is not known at the time of institution of proceedings g The law of the Federal Republic of Germany is applicable The UN commercial law does not apply to dealings between devolo and the purchaser Index Numerics 3 control LEDs 16 B Bandwidth optimisation 27 C CE declaration 27 D Disposal of old devices 31 dLAN AV network 19 23 E Encryption button 16 23 F Factory default password 22 G Generate secure password 22 Green IT 8 Important safety instructions 27 Integrated electrical socket 16 Integrating the new adapter into the network 23 L Linux 18 M Mac OS X 18 I
7. the meaning of the symbols used in this manual Very important note Failure to obser g ve this note may result in damage _ Important note that should be obser ved Additional information background material 0 and configuration tips for your device If you have any further ideas or suggestions related to our products we would be delighted to hear from you at supportedevolo com devolo dLAN 500 AVplus 6 Preface devolo dLAN 500 AVplus devolo on the Internet For detailed information on our producis visit www devolo com The Service centre area not only contains product descriptions and documentation but also updates of devolo software and your device s firmware Introduction 7 2 Introduction The available performance and effort required for the Ka installation also compares favourably to traditional dLAN is an intelligent secure technology that lets you methods dLAN technology now attains speeds you set up a home network easily quickly and economical would expect from other LAN technologies and instal ly via your household electrical wiring without the ing it is a breeze need for complex and expensive dedicated cabling devolo dLAN 500 AVplus 8 Introduction devolo dLAN 500 AVplus 2 1 What exactly is dLAN dLAN direct Local Area Network uses the household power grid to transfer data between computers equip ped with suitable adapters and other network compon ents As a result
8. 00 AVplus O Three network cables O Hard copy of installation guide O CD containing software and online documen tation devolo AG reserves the right to change the package contents without prior notice 3 2 System requirements Operating systems Windows XP 32 bit Win dows Vista Home Premium 32 bit 64 bit Win dows 7 Home Premium 32 bit 64 bit Linux Ubuntu Mac OS X and any other operating system with network support Network connection Please note that your computer or other de 0 vice must feature a network adapter with a network port the devolo dLAN duo 14 Mbps and devolo dLAN Highspeed Ethernet Il 85 Mbps can be used on the same household electrical wiring as dLAN AV devices 200 Mbps 500 Mbps without interference but they will not be able to communicate directly with one another Hence to set up a dLAN AV network you need two dLAN AV devices 200 Mbps 500 Mbps More valuable information about dLAN or dLAN AV is available in the Service Centre section of our web site at www devolo com Initial use 15 Please note that dLAN devices such as devolo dLAN 500 AVplus 16 Initial use devolo dLAN 500 AVplus 3 3 Functions The dLAN 500 AVplus features 3 control LEDs as well as a network port and an encryption button Power green Lit steady when dLAN 500 AVplus is ready for operation flashes when it is in standby mode dLAN green The network connection is suitable for HD video stre
9. Do not keep the device in direct sunlight Slots and openings on the case serve as ventila tion Never block or cover them Never set up the device near a heater or radiator The device should be located only where sufficient ventilation can be ensured Disconnect the device from the power supply grid before cleaning Use a moist towel to clean the device Never use water paint thinner benzene alcohol or other strong cleaning agents when cle aning the device as these could damage the case Never use the device with a power supply that does not meet the specifications provided on the rating plate If you do not know what type of power supply you have at home contact your dealer or energy supplier In the event of damage disconnect the device from the power supply grid and contact customer service This applies for example if O the power cable or plug is damaged O liquid has been spilled on the device or objects have fallen into the device O the device has been exposed to rain or water O the device does not work even though the operating instructions have been followed properly O the device s case is damaged fe 5 3 Disposal of old devices The icon with crossed out wastebasket on the device means that this adapter is an electrical or electronic device that falls within the scope of application of the German Electrical and Electronic Equipment Act Since 24 March 2006 these types of devices ma
10. aming flashes when data is being transmitted orange The network connection is suitable for SD vi deo streaming and online gaming flashes when data is being transmitted red The network connection is suitable for simple data transfer and Internet access flashes when data is being transmitted Ethernet green A connection to the Ethernet network exists flashes when data is being transmitted Network connection This is the connection point on the dLAN 500 AVplus for connecting itto a computer or another network de vice with the network cable included Encryption button Data encryption at the touch of a button For more in formation on the functions of the encryption button please see the chapter 4 3 dLAN AV network en cryption at the touch of a button Integrated electrical socket If you connect additional network devices using a mul tiple socket plug this multiple socket into the electrical socket of the dLAN 500 AVplus The integrated mains filter eliminates any noise of connected devices and significantly improves data transmission in the home network Please note that all dLAN AV devices to be connected to your network are also connected to your household electrical wiring A dLAN AV device switches to Standby mode after a short while if no active network de vice such as a computer is connected to the network port In Standby mode the dLAN AV device cannot be acces sed via the power supply grid A
11. any power outlet can be used as a network access point The data is modulated prior to transfer and sent as a signal via household power lines State of the art technology ensures that the power and data networks do not interfere with one another Networking via dLAN is fast and secure The data is en crypted using a key to prevent easy interception by third parties 2 2 devolo Up to speed on green IT The topic everyone is talking about is green IT devolo has an easy solution the power saving mode which comes standard with the home network adapters sets the company apart from many competitors in the IT in dustry And that has been the case even before global warming and the scarcity of resources have become concerns on everyone s mind Developers at devolo have for a long time kept a close eye on how much power dLAN adapters may consume After all a devolo network via electrical sockets should not only be convenient but also require as little energy as possible particularly during times when it is not being used That devolo can satisfy the demand for energy efficien cy is evidenced by the patented power saving mode in the devices It automatically lowers energy con sumption by more than 80 percent when the com puters in the dLAN network or connected equipmen are switched off The power saving mode in the adapters is not only a tri bute to environmental protection but also a real service to the customer
12. arge for the customer A legal claim to this service does not exist 2 Warranty period The warranty period for this devolo product is three years This period begins at the day of delivery from the devolo dealer War ranty services carried out by devolo do not result in an extension of the warranty period nor do they initiate a new warranty period The warranty period for installed replacement parts ends with the war ranty period of the device as a whole devolo dLAN 500 AVplus 32 Appendix devolo dLAN 500 AVplus D gt Warranty procedure If defects appear during the warranty period the warranty claims must be made immediately at the latest within a period of 7 days In the case of any externally visible damage arising from trans port e g damage to the housing the person carrying out the transportation and the sender should be informed immedia tely On discovery of damage which is not externally visible the transport company and the sender are to be immediately informed in writing at the latest within 3 days of delivery Transport to and from the location where the warranty claim is accepted and or the repaired device is exchanged is at the purchaser s own risk and cost Warranty claims are only valid if a copy of the original purchase receipt is returned with the device devolo reserves the right to require the submission of the original purchase receipt Suspension of the warranty warranty claims will
13. ate other adapters Once you have successfully connected the new dLAN 500 AVplus first press the encryption button of one of your network s existing adapters 1 second dLAN network 25 then press the encryption button of your new dLAN 500 AVplus 1 second within two minutes That s it The new dLAN 500 AVplus is now integrated in your network To integrate additional dLAN 500 AVplus adapters in your network repeat the above steps fig 5 devolo dLAN 500 AVplus 26 dLAN network devolo dLAN 500 AVplus Excluding a dLAN 500 AVplus from your network fig 6 To exclude a dLAN 500 AVplus adapter from an exist ing network press its encryption button for at least ten seconds The device will be assigned a new ran domly generated password and will thus no longer be able to access the network To integrate the adapter in a different dLAN 500 AVplus network follow the steps described above depending on whether you are set ting up a new network or adding the adapter to an ex isting one fig 6 5 Appendix For the permitted voltage range for operating the device and the power consumption refer to the label on the rear side of the device o For the CE declaration for this product refer to the accompanying product CD under CE Additional technical information is available at www devolo com Appendix 27 5 1 Bandwidth optimisation To significantly improve the transmission capacity of the net
14. cific pieces of in formation are especially important for this Shared use of a dLAN password results in a delim ited dLAN network Shared use of the dLAN password serves as access control to the dLAN network as well as the encryption and thereby the interception protec tion of the transmitted data The dLAN password can be specified automatically via the encryption button or manually using the dLAN Cockpit program Please note the following ba sic principle when choosing your encryption method In dLAN AV networks data encryption is as sim ple as touching a button since all correspon ding dLAN AV devices are equipped with an encryption button For dLAN AV networks that include devices with and without encryption buttons data encryp tion must be set up using the dLAN Cockpit dLAN network 19 4 2 dLAN Cockpit devolo dLAN Cockpit is a monitoring and encryption program that detects all reachable dLAN AV devices in your home network and combines them in a secure network Due to its logical graphic design the dLAN Cockpit is easy and intuitive to operate After installing the devolo software it can be found in the Start Programs i devolo program group devolo dLAN 500 AVplus O O o Gg O0 Q Add adapter Change password Refresh Options Updates About Cockpit After starting the dLAN Cockpit all reachable dLAN devices in your home network will appear This may take a moment All adapters found in t
15. en like assigning an additional name resetting the respective device to the factory default settings or removing a device from the existing dLAN network The above mentioned setting options vary depending on the function and features of your device You can also specify whether information on the per formance of your dLAN adapters will be transferred to devolo The data sent to devolo pertains only to the 0 performance values of your dLAN devices The data is anonymised and will be used ex clusively for statistical purposes By providing it you can help us improve our products devolo dLAN 500 AVplus 22 dLAN network devolo dLAN 500 AVplus The Troubleshooting Guide includes installation in structions and information about how to connect your devices optimally with one another 4 2 1 VIALE a network with dLAN Cockpit If you use dLAN AV devices without an encryption button data can be encrypted only via dLAN Cockpit Before the networking procedure note the security IDs of all dLAN AV adap ters This unique identifier of each dLAN device is located on the label on the housing It consists of 4 x 4 letters separated by dashes e g ANJR KMOR KSHT QRUV Ensure that all dLAN ad apters are connected to the power grid and computers or other network com ponents as appropriate Scan for local adapter After dLAN Cockpit is started it searches for the dLAN adapter connected directly to your computer first
16. he network appear with as adapter icon with a corresponding product name The adapter in the middle of the dLAN network identified with the symbol shown here symbolises your locally connected device If you have multiple dLAN devices connected locally you can jump back and forth between them Clicking an adapter icon with the mouse enables the corresponding dLAN AV device and highlights it The coloured connecting lines of the adapters illustrate the current transmission quality Green the network connection is suitable for HD video streaming Orange the network connection is suitable for SD video streaming and online gaming Red the network connection is suitable for simple data transfer and Internet access If data transmission from one device to another is ac tually taking place the data rate is displayed on the re spectively highlighted adapter Settings and functions You can configure settings for the respectively high lighted device or for the network via the buttons at the bottom edge of the screen or via tabs arranged at the side of each adapter dLAN network 21 You can always use the Refresh button to display the current status of devices that have been found if this hasn t happened automatically By means of the Options button or the corresponding tabs of the respective adapter you can learn device in formation such as the firmware version used and the individual MAC address Options are giv
17. ion ensures interference free reproduction of voice and video data Easy data encryption at the touch of a button or via dLAN Cockpit The patented power saving mode automatically uses up to 80 less power Compatible with all devolo dLAN AV adapters Long data range of 300 m between the adapters and reliable network speed for setting up a home network devolo dLAN 500 AVplus 10 Introduction 2 4 Sample applications Internet individual installation solution fig 1 fig 1 devolo dLAN 500 AVplus Introduction 11 Networking between two computers fig 2 devolo dLAN 500 AVplus 12 Introduction Initial use 13 3 Initial use the dLAN 500 AVplus and its functions We will also briefly introduce the included devolo software and gui This chapter covers everything you need to know to set de you through its installation up your dLAN 500 AVplus It will explain connecting devolo dLAN 500 AVplus 14 Initial use devolo dLAN 500 AVplus 3 1 Package contents Please ensure that the delivery is complete before be ginning with the installation of your dLAN 500 AVplus Single Kit O dLAN 500 AVplus O Network cable O Hard copy of installation guide O CD containing software and online documen tation or Starter Kit O Two dLAN 500 AVplus O Two network cables O Hard copy of installation guide O CD containing software and online documen tation or 9 Network Kit O Three dLAN 5
18. ly lS dLAN2 iii secco repe atka debito den B Roe CER ducc e EEA 8 2 2 devolo Up to speed on green IT m 8 2 3 The dLAN 500 AVplusataglance eee nee ees 9 2 4 Sample applications 0 0 0 ete E a e eee es 10 3 nitial use ssssszasv4s kes erben RR skota E Drei i ao IVA Pe ak be 13 34 Packagecortents esros ra i PA lua a 14 3 2 SyStEMITEQUITEMENTS aca Sead Ahaha oes A ire 14 S dT 16 3 4 Connecting the dLAN 500 AVplus sees s I 17 3 5 Software installation 2 0 ene eee 17 3 54 Sotwaleor WINDOWS iu cbe au a dee ded Manse oec etes Page eae 17 3 5 2 Software for Mac OS X 0 0 18 3 5 3 Software for Linux Ubuntu Lili 18 NE 19 4j Security In tie CLAN ss ss o sunu bat edd kal tet mts haa MER qr ig pei ed 19 42 dDANCOCKDIE sss ea ox metet SA pardus pc dub KAE LEA ed ca 19 4 2 Encrypting a network with dLAN Cockpit 22 4 3 dLAN AV network encryption at the touch of a button elles llo 23 5 AppendiX 22 22 sek spinin SA pea Ra eik ele CRGA LA n ERG be ehh ane Evans 2 5 1 Bandwidihoptimisation esse sees e 27 5 2 mportant safety INSITUGHIONS secs anatase crei ed pl o pa Rede 30 5 3 Disposal of old devices eee eee eee NESSE EEI 31 5 4 Warrarity Conditions 2 uun kunan anas ba p a a lan galan d a od OA 31 devolo dLAN 500 AVplus 1 Preface 1 1 Thank you The dLAN 500 AVplus allows you to set up your own home network with almost no effor
19. ndex N Network connection 16 Network password 22 P Package contents 14 Power saving mode 8 S Security ID 22 Software installation 17 W Warranty 31 Windows 17 devolo dLAN 500 AVplus Index
20. network If dLAN Cockpit is called up again later after a suc cessful initial installation for example to integrate a new adapter into a network the application remem bers the devices that were entered earlier Enter the new device as described in the Adding an adapter section The current network password is assigned automatically to the newly added device 4 3 dLAN AV network encryption at the touch of a button To encrypt a dLAN AV network in which all associated devices are equipped with an encryption button simply press the encryption button that is located on the de dLAN network 23 vice Pressing this button will encrypt your dLAN AV network with a randomly generated password Adapters cannot be configured while in Standby mode The following section contains exact instructions on the basis of possible network scenarios devolo dLAN 500 AVplus 24 dLAN network devolo dLAN 500 AVplus Encrypting a new dLAN 500 AVplus network con That s it Your dLAN AV network is now protected sisting of two dLAN 500 AVplus adapters fig 4 against unauthorized access Once both dLAN 500 AVplus adapters have been suc cessfully connected press each encryption button for 1 second within two minutes of one another Expanding an existing dLAN AV network with a new dLAN 500 AVplus fig 5 If you have already secured your existing dLAN 500 AVplus network using the encryption but ton use the same method to integr
21. s soon as the network device e g computer connected to the network interface is switched on again your dLAN AV de vice can also be reached again via the electrical wiring 3 4 Connecting the dLAN 500 AVplus This section describes how to connect your dLAN 500 AVplus to a computer or other network de vice Use the included network cable to connect the dLAN 500 AVplus to the network port of your run ning computer or other network device Plug the dLAN 500 AVplus into a free electrical outlet Initial use 17 Additional network devices that are connec 0 tedviaa multiple socket are connected to the mains power supply by plugging the multiple socket into the integrated electrical socket of the dLAN 500 AVplus Once you have connected at least two dLAN 500 AVplus adapters as described above your dLAN 500 AVplus network has been set up To secure your dLAN AV network continue with the configuration as described in chapter 4 dLAN network 3 5 Software installation 3 5 1 Software for Windows Use the installation wizard to install the devolo soft ware for using the adapter with the Windows opera ting system devolo dLAN Cockpit finds all reachable dLAN adapters in your dLAN AV network displays infor mation about these devices and encrypts your dLAN AV network individually To install the software insert the included CD ROM in the CD drive of your computer devolo dLAN 500 AVplus 18 Initial use
22. t Because the clever dLAN technology transmits the data over the household electrical wiring you do not have to lay any new cables You do not even have to do without an electrical socket as the dLAN 500 AVplus provi des a power supply to which you can connect your terminal devices or multiple sockets as usual The in tegrated mains filter significantly improves data transmission in the home network The fast transfer rate of up to 500 Mbps makes every bandwidth intensive Internet application a real mul timedia treat The integrated Quality of Service function measures the bandwidth requirement opti mises the data flow and ensures excellent quality particularly for voice and video data To protect your data simply press a button on the dLAN 500 AVplus to activate the convenient and se cure 128 bit AES Advanced Encryption Standard encryption In addition the patented power saving mode which comes standard automatically uses up to 80 less power Preface 5 1 1 1 About this manual After a brief introduction to dLAN and Green IT ba sics in Chapter 2 Chapter 3 will cover successfully setting up your dLAN 500 AVplus Chapter 4 explains how to configure your dLAN AV network Tips for bandwidth optimisation information about product safety and environmental compatibility of the device and our warranty conditions can be found in Chapter 5 and conclude the manual Description of the symbols Here we briefly describe
23. work we recommend that you comply with the following connection rules Plug the device directly into a wall socket Avoid multiple sockets fig 7 fig 7 devolo dLAN 500 AVplus 28 Appendix devolo dLAN 500 AVplus You should connect all additional network devices that are connected to a multiple socket to the mains power supply via the electrical socket inte grated into the dLAN 500 AVplus To take full advantage of the filter function of the dLAN 500 AVplus and to improve data transmis sion in the network always plug the multiple sok ket into the electrical socket of the dLAN 500 AVplus fig 8 Appendix 29 f you need to power more devices use a remote wall socket fig 9 fig9 devolo dLAN 500 AVplus 30 Appendix devolo dLAN 500 AVplus 5 2 Important safety instructions All safety and operating instructions should be read and understood before using the device and should be kept for future reference Never open the device There are no user service able parts inside the device yourself Contact qualified technicians each and every time your device needs maintenance There is a risk of electric shock ZA Do not try to service this product Use the device in a dry location only Always use the included network cable to connect the device Do not insert any objects into the openings of the device To disconnect the device from the power supply grid pull the power plug
24. y no longer be disposed of with household waste Rather in Ger many they can be given to a municipal collection point free of charge Contact your municipal government to find out the address and hours of the nearest collection point Appendix 31 5 4 Warranty conditions The devolo AG warranty is given to purchasers of devolo products in addition to the warranty conditions provided by law and in accor dance with the following conditions 1 Warranty coverage a The warranty covers the equipment delivered and all its parts Parts will at devolo s sole discretion be replaced or repaired ree of charge if despite proven proper handling and adhe rence to the operating instructions these parts became defec ive due to fabrication and or material defects Alternatively devolo reserves the right to replace the defective product with a comparable product with the same specifications and fea ures Operating manuals and possibly supplied software are excluded from the warranty b aterial and service charges shall be covered by devolo but not shipping and handling costs involved in transport from the buyer to the service station and or to devolo c Replaced parts become property of devolo d devolo is authorized to carry out technical changes e g firm ware updates beyond repair and replacement of defective parts in order to bring the equipment up to the current techni cal state This does not result in any additional ch
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