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Adaptec RAID 6405
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1. DRAM SSD cache IO Statistcis Statistics Parameter value MaxiQ Statistics Hits 19461 Valid Pages 62523 updates on writes jo Invalidations by large writes 0 Invalidations by RAN balance 0 Invalidations by replacement 0 0 6 Invalidations by other Page Fetches SSD cache page hit distribution HITS D 1 2 4 8 16 32 64 126 te IK 2K 4K 8K _ 16K 32K _ 32K COUNT 49514 8355 4314 339 1 0 D 0 0 p O 0 o 0 0 0 0 Le Updating and Customizing Adaptec Storage Manager In this chapter Updating Adaptec Se i chiar iets see 126 a E ets ele eine eee ee 126 Senna Prei renca Anad Chanig VEW pa 126 Dana imne Remote oroe eapi Ra 128 ee Wik DGP OTOU sonin nannies 132 This chapter explains how to customize Adaptec Storage Manager as your requirements change and update it as new versions become available Chapter 10 Updating and Customizing Adaptec Storage Manager e 126 Updating Adaptec Storage Manager When newer versions of Adaptec Storage Manager become available you can update your storage space if required Newer versions of Adaptec Storage Manager can be downloaded from the Adaptec Web site at www adaptec com If a newer version of Adaptec Storage Manager includes features that are incompatible with an earlier version and therefore isn t downgradeable after installation you will be notified by Adaptec Storage Manager before the i
2. Note If the component you select for instance a controller doesn t support the blink function the Blink option won t appear in the menu The LEDs on the disk drives or enclosures begin to flash 2 Click OK to stop blinking the component Chapter 8 Maintaining Physical Devices e 89 Working with Failed or Failing Disk Drives This section describes how to use Adaptec Storage Manager to manage failed or failing disk drives in your storage space Replacing Disk Drives in a Logical Drive You can replace one or more disk drives in a logical drive You may want to do this to upgrade to larger disk drives or to make disk drive size uniform across the logical drive Caution If another disk drive in the logical drive fails during rebuild see page 141 you may lose data To replace a disk drive in a logical drive 1 Inthe Physical Devices View click the disk drive you want to replace 2 Set the drive state to failed See page 89 3 Remove and replace the disk drive with one of equal or larger size 4 Wait for the logical drive to rebuild See page 141 5 Repeat Steps 1 to 4 for all the disk drives you want to replace For help solving disk drive problems see Recovering from a Disk Drive Failure on page 138 Setting a Disk Drive to Failed Before you can remove a disk drive you should set it to a failed state to protect your data Caution You may lose data or damage your disk drive if you remove a disk dri
3. 1 Inthe tool bar click Configure point to the system associated with the task you want to delete then click Tasks as shown on page 83 2 Inthe Task Manager select the task you want to delete then click Delete task 3 Click Yes to confirm the deletion The task is deleted Disabling the Task Manager The Task Manager is enabled by default If you do not wish to schedule tasks on a selected system you can disable it Note If you disable the Task Manager no scheduled tasks will run on that system No other systems are affected To disable the Task Manager 1 Inthe tool bar click Configure point to the system whose Task Manager you want to disable then click Tasks as shown on page 83 Chapter 7 Scheduling Recurring or Resource Intensive Jobs e 86 2 Inthe menu bar click Actions then click Disable Task Scheduler The Task Manager is disabled The Tasks tab shown at right shows the red tasks disabled icon Note When the Task Manager is disabled a brief three tone alert sounds each time you open and log in to Adaptec Storage Manager Scheduled tasks in the Task List will not run while the Task Manager is disabled Re enabling the Task Manager To re enable the Task Manager repeat the steps in Disabling the Task Manager on page 85 selecting Enable Task Scheduler during Step 2 Scheduled tasks that have missed their start times must be rescheduled if you want them to run See Modifying a Task on
4. Tasks Tab File View Actions Help ae Help General settings Notifications Email Notifications 5 Tasks Advanced Statistics mem Scheduled Start Time Status Recurring ipti Frida 00r 0731 39 PM PST Scheduled Monthly Builatverity logical device controller 1 logical devic 2 Thu 12 20 2007 07 32 42 PM PST Scheduled Expand or change logical device Task List Source Task event description Go 12 9 2007 02 58 44 Ph PST Task Manager started with tasks Enabled Task Event Log Note From the Tasks tab you can access other utilities in this window such as the Email Notification Manager See page 112 by clicking their tabs Chapter 7 Scheduling Recurring or Resource Intensive Jobs e 84 Monitoring Tasks Use the two main panels of the Task Manager the task list and the task event log to monitor your tasks Monitoring Upcoming Tasks in the Task List The Task List displays all scheduled tasks in order of creation and includes basic information about each task Although you can t sort the tasks in any other order you can reorganize the columns in the Task List by clicking and dragging the column heads The Status column of the Task List shows the current condition of each task Scheduled tThe task is scheduled to be completed at a future date and time e Executed tThe task has been completed successfully e Executed A recurring task has been completed once and will be repeated at the
5. ee Email Notifications nnector 0 CHO Tasks ttt wots A atts Advanced Statistics Chapter 10 Updating and Customizing Adaptec Storage Manager e 132 The Adaptec Storage Manager Agent General Settings window opens for the system you selected The auto discovery settings appear at the bottom General settings Notifications Email Notifications 5 Tasks Agent system port Agent system base port number 34 571 Agent system notifications Save events to O08 log Error Warning Broadcast events to logged in users Sound alarm Alarm interval Seconds aog Auto discovery Enable auto discovery Auto discovery scopes Auto Discovery Auto discovery base port number 24 570 Auto discovery heartbeat interval fin seconds 360 SLF Directory Agent IF address foptional Refresh from agent 3 To enable disable auto discovery select Enable auto discovery This option toggles between enabled and disabled 4 Update the auto discovery settings as required e Inthe Auto discovery scopes field enter a comma separated list of scopes To be discovered by the auto discovery task the local system and remote system must have at least one scope in common The default scope for an Adaptec Storage Manager Agent is Auto Discovery e Inthe Auto discovery base port number field enter the port s TCP IP address You can use any port for auto discovery However to use an existing SLP infrastructure you
6. A global hot spare is not assigned to a specific logical drive and will protect any logical drive on the controller except RAID 0 logical drives You can designate a global hot spare before or after you build logical drives on a controller you can also designate a global hot spare while youre creating a logical drive To designate a global hot spare see page 55 A dedicated hot spare is assigned to one or more specific logical drives and will only protect those logical drives A dedicated hot spare that has been assigned to protect more than one logical drive is called a pool spare You must create the logical drive before you can assign a dedicated hot spare To assign a dedicated hot spare or pool hot spare see page 56 Designating a Global Hot Spare This section describes how to designate a global hot spare before or after you build a logical drive Note To designate a global hot spare while you re creating a logical drive see Step 7 on page 39 To designate a global hot spare 1 Inthe Enterprise View click the controller on which you want a global hot spare 2 Inthe Physical Devices View click the disk drive you want to designate as a hot spare See Hot Spare Limitations for help selecting a disk drive 3 Click the Create global hot spare drive button Physical devices Logical devices Wi Controller 1 T ex Al Connector 0 CHO RE Logical devices Create a global hotspare drive eeen gt 0 a a a 3A A plus
7. RAID controllers disk drives and enclosures and then manage your stored data whether you have a single RAID controller installed in a server or a complex Storage Area Network SAN with multiple RAID controllers servers and enclosures This User s Guide describes how to install and use Adaptec Storage Manager to build and manage Adaptec direct attached storage a RAID controller and disk drives which reside inside or are directly attached to the computer accessing them similar to the basic configurations shown in these figures Server with Adaptec by System running PMC RAID controller and Adaptec Storage Manager disk drives Network SAN Connection ene x Sena 3 8 OSs SS Oe et oes gt gt _ 2S Server with Adaptec System running Server with Adaptec by Storage enclosures by PMC RAID Adaptec Storage Manager PMC RAID controller with disk drives controller and running Adaptec Storage installed disk drives Manager e 11 How This Guide is Organized This User s Guide is divided into three sections e Part I Getting Started Follow the instructions in this section to install Adaptec Storage Manager and build your storage space For a definition of storage space and other terms used in this User s Guide see page 11 e Part II Using Adaptec Storage Manager Once your storage space is built refer to this section for help protecting modifying monitoring and troubleshooting your sto
8. In Adaptec Storage Manager logical drive verification can occur in different ways depending on your controller e Automatic verification lIf your controller supports build initialization Adaptec Storage Manager automatically verifies all new redundant logical drives No manual verification is required To see if your controller supports build initialization right click the controller in the Enterprise View and click Properties e Manual verification If your controller doesn t support build initialization a Warning level event notice appears in the event log prompting you to verify a logical drive before you begin to use it To verify a logical drive manually see Verifying and Fixing a Logical Drive on page 68 e Background verification If your controller supports background consistency check Adaptec Storage Manager continually and automatically checks your logical drives once they re in use To see if your controller supports background consistency check right click the controller in the Enterprise View then click Properties To enable or disable background consistency check or to set the checking period see page 69 Note If your controller doesn t support background consistency check Adaptec highly recommends that you verify your logical drives weekly following the instructions in Verifying and Fixing a Logical Drive on page 68 Verifying and Fixing a Logical Drive Note To verify a logical drive without fixing
9. The left panel always shows the Enterprise View the bottom panel always shows the event log Different information or views appear in the right panel depending on which component is selected in the Enterprise View In this example a controller is selected in the Enterprise View and the right panel displays the Physical Devices and Logical Devices Views Enterprise Physical Devices Logical Devices View View View a Adaptec Storage Manager DER Menu Bar File Vi Remote Acti H eati silence 5 Properties fZ Events Configure Help a daptec Tool Bar a r i Enterprise view Physical devices Logical devices GQ Direct Attached Storage Controller 1 Adaptec 3805 T 8 E Direct gt i localhost Local system Controller 1 Adaptec 3805 Connector 0 CNO Logical devices 3 Attached Wa Controller 2 Adaptec 31605 aa oe oo gt 9 EE 5 1 y Storage aii branch Connector 1 CN1 gt amp amp amp 8 Date Time Source Description GD 1241 4 2007 02 40 26 PM PST localhost Deleted logical device controller 2 logical device 1 Device Event Log 12 1 4 2007 02 34 37 PM PST localhost Build Yerify complete controller 2 logical device 1 Device 1 D 12 1 4 2007 02 33 41 PM PST localhost BuildingVerifying controller 2 logical device 1 Device 1 Chapter 4 Exploring Adaptec Storage Manager e 46 Resize the panels and scroll horizontally or vertically as required to view more or less
10. a Ensure that the recipients email address is correct See Modifying a Recipient s Information or Removing a Recipient on page 115 to modify the address b Ensure that your SMTP server address is correct See Modifying Email Settings on page 115 to modify the address c Try sending the test message again Modifying a Recipient s Information or Removing a Recipient This section describes how to modify a recipient s email address change the types of event notifications the recipient receives or stop sending email notifications to a recipient from a selected system To modify a recipient s information 1 Inthe Enterprise View select the system you want 2 Inthe Adaptec Storage Manager tool bar click Configure point to the system then click Email Notifications The Email Notifications Manager opens 3 Select the recipient you want then click Modify email recipient Change the information as required then click OK Or Select the recipient you want click Delete email recipient then click Yes to confirm the deletion Modifications become effective immediately Modifying Email Settings You can modify these email settings as your needs change e Address of your SMTP server e From address that will appear in email notifications To modify email settings 1 Inthe Enterprise View select the system you want 2 Inthe Adaptec Storage Manager tool bar click Configure point to the system then click E
11. adapfec by PMC Adaptec Storage Manage User s Guide For Direct Attached Storage e 2 Copyright Copyright 2011 PMC Sierra Inc All rights reserved The information in this document is proprietary and confidential to PMC Sierra Inc and for its customers internal use In any event no part of this document may be reproduced or redistributed in any form without the express written consent of PMC Sierra Inc Trademarks PMC PMC Sierra and Adaptec are registered trademarks of PMC Sierra Inc Adaptec by PMC is a trademark of PMC Sierra Inc Other product and company names mentioned herein may be trademarks of their respective owners For a complete list of PMC Sierra trademarks see www pmc sierra com legal Disclaimer None of the information contained in this document constitutes an express or implied warranty by PMC Sierra Inc as to the sufficiency fitness or suitability for a particular purpose of any such information or the fitness or suitability for a particular purpose merchantability performance compatibility with other parts or systems of any of the products of PMC Sierra Inc or any portion thereof referred to in this document PMC Sierra Inc expressly disclaims all representations and warranties of any kind regarding the contents or use of the information including but not limited to express and implied warranties of accuracy completeness merchantability fitness for a part
12. cache Pool I CACHE N Phy 5 Ready 29 802 GB Phy 7 Optimal 29 802 GB The SSD is added to the MaxIQ cache pool and the icon changes to indicate that it s part of the cache ba To remove an SSD from the cache select one or more SSDs from the MaxIQ Cache Pool list then click lt Cache The icon changes to indicate that the SSD is Ready 3 Select the MaxIQ cache fetch rate from the drop down list Low Medium High The default is Medium 4 Click Apply The Configure MaxIQ cache pool window closes and the cache configuration is saved To enable disable the MaxIQ cache for a logical drive 1 Inthe Logical Devices View select a logical drive 2 Inthe menu bar select Actions click Configure MaxIQ then select Enable MaxIQ Caching or Disable MaxIQ Caching Scheduling Recurring or Resource Intensive Jobs In this chapter Fe Fe aap ee ee 82 orena as 83 Py apse sete erie re 84 By rss 85 Be T a N E E o eeene oa 85 aie ase ci een ia ee eerie 85 Adaptec Storage Manager allows you to schedule some types of jobs or tasks to complete at convenient times Additionally you can schedule some tasks to recur at preset times A Task Manager utility helps you manage the tasks you schedule This chapter describes how to schedule monitor and manage tasks Chapter 7 Scheduling Recurring or Resource Intensive Jobs e 82 Scheduling a Task If a task is lengthy and limits access to components on your stor
13. 2 Select Install Adaptec Storage Manager The Installation wizard opens If it doesn t open select Browse the CD DVD then click Autorun 3 Click Next to begin the installation click I accept then click Next 4 Select GUI and Agent Then click Next Direct Attached Storage Setup Choose the Features that best suit your needs Please select the features you want bo install GUI and Agent Installs the management GUI and agent CICLI Tools Installs the command line tools For creation and management of RAID arrays DS Provider Installs the support For the Microsoft Virtual Disk Service DS provider For PCI based RAID cards Requires Windows Server 2003 R2 or Windows Vista Custom Setup Launches a Custom Setup 5 Repeat these steps to install Adaptec Storage Manager on every Windows system that will be part of your storage space Chapter 2 Installing Adaptec Storage Manager e 20 Installing on Red Hat SuSE or Fedora Linux This section describes how to install Adaptec Storage Manager on systems running Red Hat Linux SuSE Linux or Fedora Linux For information on installing Adaptec Storage Manager on Debian and Ubuntu Linux see next section For a list of supported Linux operating systems see System Requirements on page 17 Adaptec Storage Manager includes the Java Runtime Environment JRE Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before be
14. Adaptec Storage Manager also supports audible alarms on enclosures This section describes how to work with the audible alarms in your storage space e For system alarms see the next section e For enclosure alarms see page 97 Working with System Alarms Warning or Error level events see page 105 on a system trigger an audible alarm a series of beeps which sound every five minutes until the event is resolved The alarm is enabled by default but can be disabled on any system if required You can also change the frequency and duration of the alarm Note A system alarm is not the same as a controller alarm For controller alarm information see Working with Controllers on page 92 This section describes how to work with your systems audible alarms Testing a System s Alarm To test the audible alarm to ensure that it s working on your local system 1 Ensure that the speakers on your local system arent muted 2 Inthe Enterprise View click on your local system 3 Inthe menu bar click Actions then select Agent actions File View Remote Actions Help Log out is wre amp Help Agent actions Save printable configuration Save support archive Alarm actions Clear logs on all controllers Silence alarm Test alarm i W Controll Controll o D HILG617 ad Disable Controller 1 RAID controller Adanter ARNNSAS Arial 4 Select Alarm actions then click Test al
15. CH3 DD Remove logical device Add logical device Chapter 3 Building Your Storage Space e 40 By default Adaptec Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select To set a custom size for the logical drive see Step 9 Optional Create a global hot spare by clicking the Create Global Hot Spare button then clicking on an available disk drive Alternatively Ctrl click an available disk drive Available disk drives are represented by light blue icons A plus sign appears to indicate that the selected disk drive will be a hot spare To remove a hot spare designation from a disk drive Ctrl click it Physical devices Create Global Hot Spare button Connector 0 CHO gt BB l es a disk drives are light blue Connector 1 CH1 gt g amp Physical devices Connector 0 CNO gt 45 gt AJ global hot spare has a plus Connector 1 CH1 sign beside it D Ea See Creating and Managing Hot Spares on page 55 for more information Optional To set a smaller logical drive size or modify other settings for this logical drive click Advanced Settings then customize the settings as required See Fine tuning Logical Drives on page 64 for more information S Click on 3 or more up to 13 physical devices in the panel at right RAID level 5 RAID 5 Name Device 1 Advanced sett
16. E ti I m e Controller Enclosure Management Device represents an enclosure connected to your controller gt F The Logical Devices View When you select a controller in the Enterprise View information about the logical drives and arrays associated with that controller appear in the Logical Devices View A logical drive is a group of physical disk drives that your operating system recognizes as a single drive For more information see Understanding Logical Drives on page 60 Enterprise view Physical devices Logical devices Gj Direct attached Storage Controller 1 Adaptec 52445 exe Paen ia bou2s78 fa adaptec com Local system Controller 1 Adaptec 52445 Connector 0 CNO Aa Logical devices 7 Wi Controller 2 Adaptec 3805 p ga ga ga gm gt S B il HIL6617 adaptec com ee amp i i Connector 1 CH1 e 2 amp amp amp Connector 2 CH2 a a 2 amp Controller 1 is connected to 28 disk drives Some not shown from which two logical here drives have been created The RAID level of a logical drive is indicated by the number inside the logical drive s icon For instance the logical drive shown at right has RAID 1 Logical drives protected L by hot spares have plus signs beside them as shown at right Hold your cursor over any logical drive to see its name status and size You can also click D the arrow shown at right to view this same information for all the logi
17. In the Physical Devices View click on a disk drive In the menu bar select Actions to view these options Create simple volume Create dedicated hot spare drive for Create hot spare drive Set drive state to failed Clear Verity Verity with fix Secure erase Initialize Blink physical drive Properties Enclosures In the Physical Devices View click on an enclosure management device In the menu bar select Actions to view these options b Blink enclosure Properties Appendix C Quick Answers to Common Questions e 167 Logical drives In the Logical Devices View click on a logical drive In the menu bar select Actions to view these options Verify with fix Expand or change logical device Delete logical device Configure write cache Configure read cache Change logical device name Create snapshot b Blink logical device Properties Direct Attached Storage In the Enterprise View click Direct Attached Storage In the menu bar select Actions to view these options Actions Help ii Add managed system Properties The Notification Manager In the tool bar click Configure point to the system you want then click Notifications In the menu bar select Actions to view these options Astionsy Help Add system f Delete system BB modify system Send test event Disable notifications The Email Notification Manager In the tool bar click Configure point to the
18. Notifications Manager on Notifications Tab File View Actions Help 2 Add system Delete system Modif system D Help General settings j Notifications 7 E Email Notifications l Aiwanced Statistics Host name TCPAPF address Last event sent bou228 a adaptec com 10 20 100 100 34571 11292200F 0209 35 Phl Source Motification event description D TASS 04 15 13 PM PST Notification Manager started with notifications Enabled Note You can access other features in this window such as the Task Manager see Scheduling Recurring or Resource Intensive Jobs on page 81 by clicking their tabs 4 Inthe tool bar click Add system The Add System window opens 5 Enter the host name or TCP IP address of another system in your storage space that will receive event notifications generated by the local system If you are not using the default port number 34571 enter the TCP IP port Then click Add Add system Host name or TCPHAP address f 0 20 10 200 TCOPVIP port 134 671 Repeat this step to add other systems to Notifications Manager Chapter 9 Monitoring Status and Activity e 109 6 When youre done click Cancel to close the Add System window The systems you added appear in the Notifications Manager General settings f ml Notifications Email Notifications Advanced Statistics Host name TCPHAF address Last event sent bou228 a adaptec com 10 20 171 200 34571 11292007 02 19 38 Phl 10 220 10 200 10 20 10
19. Or select a system from the drop down list Enter the startup port number of the remote system The default port number is 34571 Click Connect Adaptec Storage Manager connects to the remote system and adds it to the list of managed systems in the Enterprise View File View Remote Actions Help fi add ES Properties F Enterprise view Fr Direct Attached Storage Aa hou2287a adaptec com Local system a HILG617 adaptec com Note You must log in to a remote system with the proper permission level to complete the tasks you wish to perform See Understanding Permission Levels on page 28 for more information If Adaptec Storage Manager detects a new controller on the local system the New Hardware Detected window opens Click Register Now then follow the on screen instructions to complete the registration Continue with Creating Logical Drives on page 35 Removing a Remote System If you no longer want to monitor a remote system you can remove it from the Enterprise View of Adaptec Storage Manager Removing a remote system does not take it off line Note Adaptec Storage Manager has a wizard to help you manage the remote systems in your storage space The wizard simplifies the process of a removing remote systems from the Enterprise View For more information see Managing Remote Systems on page 128 To remove a remote system 1 In the menu bar of the main window select Remote select Remove managed system the
20. Some states do not allow the exclusion or limitation of special incidental or consequential damages so the above limitation or exclusion may not apply to you 10 Export You acknowledge that the laws and regulations of the United States and other countries may restrict the export and re l 12 export of the Software You agree that you will not export or re export the Software or documentation in any form in violation of applicable United States and foreign law Government Restricted Rights The Software is subject to restricted rights as follows If the Software is acquired under the terms of a GSA contract use reproduction or disclosure is subject to the restrictions set forth in the applicable ADP Schedule contract If the Software is acquired under the terms of a DoD or civilian agency contract use duplication or disclosure by the Government is subject to the restrictions of this Agreement in accordance with 48 C F R 12 212 of the Federal Acquisition Regulations and its successors and 49 C F R 227 7202 1 of the DoD FAR Supplement and its successors General You acknowledge that you have read this Agreement understand it and that by using the Software you agree to be bound by its terms and conditions You further agree that it is the complete and exclusive statement of the agreement between PMC Sierra and you and supersedes any proposal or prior agreement oral or written and any other communication between PMC Sierra
21. The system is added to the display group Enterprise view 9 i Direct Attached Storage HEE Group o 28 bou2287a adaptec com Local system gt G8 HILG617 adaptec com Note A system can belong to only one display group at a time you can t include the same system in multiple display groups Viewing Display Group Status To quickly view the status of systems within a display group you can open the display group Properties window In the Enterprise View right click on the display group then click Properties The Properties window opens for that display group summarizing the status of the systems that belong to that group Properties Groupa System group Group name Mumber of managed system Systems with good status Systems with Unknown status Systems with problems Moving a System from One Display Group to Another To move a system from one display group to another 1 Inthe Enterprise View right click the system you want to move 2 Select Change display group then click the name of the display group you want The system moves to its new display group Chapter 10 Updating and Customizing Adaptec Storage Manager e 135 Renaming a Display Group You can make managing your storage space easier and more efficient by giving your display groups meaningful names To rename a display group 1 Inthe Enterprise View right click on the display group then click Rename display group 2 Enter anew name for t
22. amp amp amp L Power Module Status S 6e pe Temperature Status Fan Status For more information see Monitoring Status and Activity on page 103 Note By default all Warning and Error level events activate an audible alarm See Testing and Silencing System and Enclosure Alarms on page 95 for more information Getting Help Adaptec Storage Manager online Help includes conceptual information glossary definitions and descriptions of on screen menus and items in addition to step by step instructions for completing tasks To open the online Help click the Help button shown at right Alternatively press Heip Help the F1 key or in the menu bar select Help then click Search or Contents an Press the Help button in a dialog box or wizard for help with that specific dialog box window or procedure Additionally you can find the most commonly asked about information in Quick Answers to Common Questions on page 162 of this User s Guide Chapter 4 Exploring Adaptec Storage Manager e 52 Logging Out of Adaptec Storage Manager To log out of Adaptec Storage Manager 1 Inthe Enterprise View click on the local system 2 Inthe menu bar select Actions then click Log out File View Remote Actions Help Log out Agent acts b Enterprise view Save support archive Gy Direct Attached FO bou2287a a Change display group gt i HILG617 adz Properties You are logged out of Adaptec S
23. click Send Call Home test message A message appears indicating either that the test message was sent successfully or that the test failed Click OK to clear the message Click OK to close the Call Home connection settings window Then close the Advanced Statistics Manager window Continue with Starting Adaptec Storage Manager on Remote Systems on page 32 Chapter 3 Building Your Storage Space e 32 Starting Adaptec Storage Manager on Remote Systems The next step is to start Adaptec Storage Manager on all the remote systems in your storage space For more information about remote systems see page 27 You can run the full application on each system Alternatively if your storage space includes systems that aren t connected to monitors and therefore won t require the user interface described in this User s Guide you can run the Agent only You may want to do this if system resources are limited or if you want more system resources available for other tasks For more information see About the Adaptec Storage Manager Agent on page 14 To start e The full application see Starting and Logging In on the Local System on page 28 e The Agent only see page 32 Starting the Full Application To start the full Adaptec Storage Manager application follow the instructions in Starting and Logging In on the Local System on page 28 Starting the Agent Only To start the Adaptec Storage Manager Agent only follow the instructions
24. glossary 174 Guest permissions 28 H hard disk hard disk drive hard drive See disk drive Index e 182 HBAs See controllers help 51 hot spares 47 48 55 to 57 creating 40 55 creating dedicated 56 creating pool 56 dedicated defined 55 deleting 57 distributed spare drives 159 global defined 55 limitations 55 removing 57 icons 47 48 49 170 to 171 enclosure status icons 106 Enterprise View 47 170 event status icons 105 Logical Devices View 49 171 Physical Devices View 48 170 identifying components 88 impacted array 176 initialize method 66 initialize priority 66 initializing disk drives 90 skipping 140 INSTALLDIR 152 installing Adaptec Storage Manager 18 to 22 Linux 20 OpenServer 21 Solaris 22 UnixWare 21 VMWare 22 23 Windows 19 silent installation 150 J JBODs 74 converting to simple volumes 75 creating 74 deleting 76 JBODs See also enclosures jobs See tasks L Linux installing Adaptec Storage Manager 20 SNMP support 118 starting Adaptec Storage Manager 30 starting the Agent 32 uninstalling Adaptec Storage Manager 52 local systems 27 locked features 126 unlocking 126 log files clearing 116 logged notifications 107 adding systems 107 disabling 111 failed test events 110 modifying systems 110 re enabling 111 removing systems 110 test events 109 logging in logging back in 52 permission levels 28 logging out 52 logging back in 52 Logical Devices View 45 48 icons 49 17
25. main window 105 Task Manager 84 status See monitoring storage space 11 examples 15 stripe size 65 striping 155 support archive file 142 system groups See display groups system requirements 17 systems Actions menu 165 enabling alarm 97 local systems 27 properties 88 remote systems 27 testing alarm 95 T Task Event Viewer 84 Task List 84 Task Manager Actions menu 168 buttons 173 deleting tasks 85 disabling 85 missed start times 85 modifying tasks 85 monitoring tasks 84 opening 83 re enabling 86 scheduling tasks supported tasks 168 Task Event Viewer 84 Task List 84 Task Scheduler See Task Manager tasks deleting 85 event status 84 missed start times 85 Index e 186 modifying 85 monitoring 84 recurring 82 scheduling 82 status 84 supported tasks 168 Tasks tab 83 TCP IP port number default 107 Technical Support Identification TSID number 3 temperature status icon 106 terminology 11 test events email notifications 114 failed 115 logged notifications 109 failed 110 testing alarm controller level 92 enclosure level 97 system level 95 Text Description View 50 tool bar buttons 172 to 173 TSID Number See Technical Support Identification Number U uninstalling Adaptec Storage Manager 52 Linux 52 Windows 52 UnixWare installing Adaptec Storage Manager 21 starting Adaptec Storage Manager 30 starting the Agent 33 updating Adaptec Storage Manager 126 upgrade features 126 unlocking 126 Us
26. must use port 427 The default port is 34570 If you change the port you must restart the Adaptec Storage Manager Agent for the change to take effect e Inthe Auto discovery heartbeat interval field enter the number of seconds between each auto discovery check This number determines how often Adaptec Storage Manager checks for changes in remote system resources The default is 360 seconds e Inthe SLP Directory Agent address field enter the TCP IP address of the SLP Directory Agent Applies only if you specified port 427 for an existing SLP infrastructure 5 Click Save Changes Working with Display Groups You can organize related local and remote systems into display groups within the Enterprise View to make monitoring and modifying your storage space faster easier and more efficient Once display groups are created they re sorted alphabetically and appear in the Enterprise View below any systems that are not part of a display group A system can belong to only one display group at a time you can t include the same system in multiple display groups Follow the instructions in this section to Chapter 10 Updating and Customizing Adaptec Storage Manager e 133 e Create display groups see the next section e View display group properties see page 134 e Move a system from one group to another see page 134 e Rename a display group page 135 e Remove a system from a display group page 135 e Delete a display
27. s documentation To run Adaptec Storage Manager in bootable CD mode 1 Insert the RAID Controller Installation DVD into your DVD drive then restart your system 2 When prompted select the language you want then press Enter 3 Review the license information then press Enter The main DVD menu opens 4 Click Launch Configuration Utility Chapter 2 Installing Adaptec Storage Manager e 25 Adaptec Storage Manager opens 5 In the tool bar click Create File View Remote Actions Help ia Add ES Create Silence Properties Enterprise view The Configuration wizard opens File View Remote Actions Help The configuration wizard guides you through the configuration of your controller There are 4 physical drives available for configuration Click Express or Custom then click Mest y Select a path through the configuration wizard w Express configuration for controller 4 Click this choice to configure your Adaptec 3405 controller automatically O Custom configuration for controller 1 Click this choice to configure your Adaptec 3405 controller manually 6 Continue with Creating Logical Drives on page 35 Building Your Storage Space In this chapter acct ssc ee eee 27 Bra o aE aaan anae i r ER E ane ee ener E er nn nee E E ere neey Zi Starting and Logging Imn ou the Local Svs is acecirsecerate ce cgredrrnrccaemarrineretmnsaein ences 28 Starting Adaptec Storage Manager on Remote SystemS sssessssersss
28. Automatic Local Sys Sy Smart Card Manages 4 Manual Local Ser z WMI Control 4 SNMP Service Includes ag Manual Local Ser 3 Indexing Service Ra System Event Notifi Tracks syst Started Automatic Local Sys op ClearCase Sy System Restore Ser Performs s Started Automatic Local Sys Sy Task Scheduler Enables a Started Automatic Local Sys Sa TCP IP NetBIOS Hel Enables su Started Automatic Local Ser Sa Telephony Provides T Started Manual Sys lt Extended A Standard 2 Double click SNMP Service The SNMP Service Properties window opens Chapter 9 Monitoring Status and Activity e 118 3 Click the Traps tab then enter the IP address of each system on which you want to enable traps 4 Click OK 5 Start the SNMP service Setting Up SNMP Notifications on Linux For the Linux operating system the Adaptec Storage Manager SNMP agent is a sub agent that interfaces with the UCD SNMP agentx architecture UCD SNMP is a third party package for Linux for information documentation and downloads see www net snmp org To configure SNMP support 1 Install Adaptec Storage Manager see page 20 2 Add Adaptec OID information and agentx extension information to the snmp conf 3 Delete var agentx master socket file for agentx 4 Start the snmpd daemon and agentx 5 Start aus snmp daemon Refer to your Linux documentation for information on configuring UCD SNMP agentx and setting up traps
29. Bena egei e s r AORN EEE E E A E EN N A AEEA ES 17 Installing Adaptec Storage Manager lie raaa aTe E A E E A A EET 19 Installing on Red Hat SuSE or Fedora Linux seessssesessssesssessressesssessressessss 20 Tstalline on Debian or Ubit LNO eenssanse 20 Installing on UnixWare or pen Ser el aniisi 21 Paot ina on S ENA 22 Ran eS UUVN 9 ogee 1 Bla ie lt 7 a ju aR AAAA 22 TO S E 23 Using Adaptec Storage Manager with a Firewall eeccsssccsstecsseeeeseeeeeees 23 Running Adaptec Storage Manager from the DVD ee eeseeeneeeeeeeeeees oe Contents Building Your Storage Space Osh og ee ee eee eee nt ene nn te Seen Ser ene nee mntenEe oneeene een 27 Cie eine Monoperiii ont eee ees 27 Starting and Logging Inon Tie Local SYS nstdesiionsunedenoiattenssucvsanssemaieasanunle 28 Starting Adaptec Storage Manager on Remote Systems s sssssesssssssssssresrssese 32 Logging into Remote Systems from the Local System cee eeesceereeeseeeeeees 33 re ee rA E 35 Nate SI TO OPA NAC esasa 42 Part Il Monitoring and Modifying Your Storage Space 4 Exploring Adaptec Storage Manager Working in Adaptec Storage Manage ernie sescasresesesstnnaiencieceierseshdecabantnnneancend 45 RCP VIEW ot ihe Maini V OW sns teres ies 45 Revealing More Device Informatii eannan asana 50 Checking System Status from the Main Window essssesssesessesssesseessrsssesssesees 51 CGT i 51 Logging Out of Adaptec Storage ManageT sssesessseressesss
30. C Quick Answers to Common Questions e 165 What s the difference between Adaptec Storage Manager and the Agent Adaptec Storage Manager is the full software application including the user interface windows menus described in this User s Guide It helps you build and maintain the logical drives controllers and disk drives that make up your storage space The Agent is like a service that keeps your storage space running Its job is to monitor system health and manage event notifications tasks schedules and other on going processes on each system in your storage space The Agent can run independently of the full application See About Adaptec Storage Manager on page 14 for more information Event notifications email notifications and event alerts Event notifications also called logged notifications are messages about events on one system that are sent to the event log of another system in your storage space See page 107 Email notifications are email messages about events on a system in your storage space that are sent to specified users See page 112 Event alerts are pop up messages or console messages about all types of events on a specific system which are broadcast to all the users who are logged into your storage space See page 118 What options are on the Actions menu You can also access many Action menu options by right clicking a component For example right click on a system to access most of th
31. Failing D Disk D Cie nO E Blinking a a fone Pirates amna Et Dik DIE acca cececctaceaecacsuctaazanrucqusnrenieaecson OF Working with Solid State Drives Semeprrrpeeprr nore re rn errr ener ovr errr ey rrr Terr yyn eevee TanTer W orking with Co eae eeu Se atrocities IEEE ESETET EEEIEE ASTET F a and ee TA Diso a RPEN ATE TE TE PEE E E E E E err N Checking Status from the Main Window ssssssssssssssesesssssseesesrssesrsseseseeseees Notifying Users by Event Log Message About Status and Activity Notifyi ing Users by A eae Status ae Activit va iene and d Changing ie cnianeesoensmendoenseonmmcenibmmmeimmeec L26 Sting Pre kin g with nena finale een rer ree er eee PEA TE E 7 cles the seas a Ne w Recovering from a Disk D Drive adie nae iain E E l LE es re pea eae ee ea Solving Notific Rebuilding Creating d ici pana File cococoooooo cecoccococooocoocooocoococoocoocoocoooocooocooocooooooooooooo 1 42 Understanding Error and Warning Messages sssssssssesscsssessccessesscessessecessee Contents Q Part Ill Appendices A Completing a Silent Windows Installation Completing a Silent insta aes ca ccccscscices cestsesshtcreew einem 151 PO AE POs Valties saccstiecesss cia sa ccc donna ened eneionadianbicaianadenabonedes 152 Example Command Line Installations seers cissscrscisseiarsiuscicruserasanennakanaianteausnaes 152 B Selecting
32. HiL6617 ad Controller 1 RAID controller To enable an alarm repeat Steps 1 and 2 selecting the alarm action Enable Working with Enclosure Alarms This section describes how to work with the alarms of the enclosures in your storage space Testing an Enclosure Alarm If an enclosure has an alarm follow these instructions to ensure that the alarm is working 1 Ensure that the speakers on your local system aren t muted 2 Inthe Enterprise View select the controller that s connected to the enclosure you want 3 In the Physical Devices View right click the enclosure icon shown at right of the enclosure that you want 4 Select Alarm actions then click Test alarm The alarm sounds 5 To stop the test click OK Silencing an Enclosure Alarm You can silence the alarm on an enclosure while you fix the problem To silence the alarm click the Silence button shown at right in the main Adaptec Storage Manager window Disabling an Enclosure Alarm You can disable the alarm for a selected enclosure if required Caution If you disable the alarm no audible signal will sound when an error occurs on the enclosure Chapter 8 Maintaining Physical Devices e 98 To disable an enclosure s alarm 1 Inthe Enterprise View select the controller that s connected to the enclosure you want 2 Inthe Physical Devices View right click the enclosure icon shown at right of the enclosure that you want 3 Se
33. Next to review the RAID Volume settings To make changes click Back This example shows one RAID Volume ready to be created Click Apph to save your configuration changes Logical device Initialization aT RAID volume 38 73 GB cuac am concer nen Chapter 6 Modifying Your Direct Attached Storage e 14 8 Click Apply then click Yes Adaptec Storage Manager builds the RAID Volume The configuration is saved on the Adaptec controller and on the physical drives Adaptec Storage Manager replaces the individual logical drives with a single RAID Volume in the Logical Devices View Physical devices Logical devices e t z a Connector 0 CHO ne Logical devices 7 gt a gt J Connector 1 CN1 RAID Volume replaces the two RAID D he fs A amp 5 logical drives shown in Step 1 9 Partition and format your RAID Volume See page 37 for more information Creating a JBOD Disk You can create a JBOD disk from any Ready disk drive A JBOD disk Appears as a physical disk drive to the operating system e Is not redundant e Comprises all available disk space e Is not bootable that is you cannot boot the operating system from a JBOD To create a JBOD disk 1 Inthe Physical Devices View click a Ready disk drive 2 Inthe menu bar select Actions then click Create JBOD disk Adaptec Storage Manager creates the JBOD disk Creating multiple JBOD Disks in the Wizard To make it easier to create multip
34. SANBLOC 50 Enclosure 0 ADAPTEC SANBLOC 50 B z Slot 1 Slot 2 Slot 3 Slot 4 Not available Not available Not available Not available ST380811AS 5T380811A5 ST380811AS ST380811AS Enclosure 0 ADAPTEC SANBLOC 50 Slot 5 Not available MAXTOR ATLAS15K2_365AS Enclosure 0 ADAPTEC SANBLOC 50 Slot 6 Not available MAXTOR ATLAS15K2_365AS Enclosure 0 ADAPTEC SANBLOC 50 Slot 7 Not available SEAGATE ST3367545S Enclosure 0 ADAPTEC SANBLOC 50 Slot 8 Not available SEAGATE ST3367545S Enclosure 0 ADAPTEC SANBLOC 50 Slot 9 Not available SEAGATE ST33675458S Enclosure 0 ADAPTEC SANBLOC 50 Slot 10 Not available SEAGATE 5T33675455 Enclosure 0 ADAPTEC SANBLOC 50 Slot 11 Not available SEAGATE 5T33675455 Enclosure 0 ADAPTEC SANBLOC 50 Slot 12 Not available SEAGATE ST33675458S DOOSSSOOOo DOBDDOODG _ Save Later Applies only for SAS drives This option may not be supported by all the drives In case of a failure please consult your drive manufacturer for Mode 6 support lt Back Next gt Cancel Help 6 Review the update summary then click Apply Chapter 8 Maintaining Physical Devices e 102 7 When prompted click Yes to begin the update A Caution Do not power down the controller or remove the disk drives during the update 8 When the update is complete click OK Monitoring Status and Activity In this chapter ceteris aaa 104 Checkme Stabe ror ie Man
35. Storage Space Note Adaptec Storage Manager must be installed on every system that will be part of your storage space If you have installed Adaptec RAID controllers on more than one system to continue building your storage space e From each individual system log in to Adaptec Storage Manager and repeat Steps 1 to 7 to continue building your storage space or e From your local system the system you re working on log in to all other systems in your storage space as remote systems see page 27 then repeat Steps 1 to 7 to continue building your storage space Chapter 3 Building Your Storage Space e 38 The maximum number of supported RAID controllers varies depending on your operating system See Controller Support on page 17 for more information To continue see Managing Your Storage Space on page 42 Custom Configuration Advanced Custom configuration helps you build your storage space manually by stepping you through the process of creating logical drives setting RAID levels and configuring other settings To build your storage space with custom configuration 1 Inthe Enterprise View select the system you want then select the controller you want Note how many available disk drives are connected to the controller this information will be helpful as you create logical drives 2 On the toolbar click Create File View Remoi Actions Help fi oad A Create silence S Properties Enterprise view Direc
36. THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THAT SOFTWARE AS SET FORTH DURING THE INSTALLATION PROCESS IF YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE SOFTWARE YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND In return for acquiring a license to use the PMC Sierra software which may include software from third party licensors and patches made available by PMC Sierra Software and the related documentation you agree to the following terms and conditions 1 License This Agreement grants you the Licensee a license to a Use the Software on a single computer system which is not intended for use by more than five 5 users and b Make one copy of the Software in machine readable form solely for back up purposes provided you reproduce PMC Sierra s copyright proprietary legends Notwithstanding the foregoing the Software may be used on the home laptop or other secondary computer of the principal user of the Software and an additional copy of the Software may be made to support such use As used in this license the Software is in use when it is either loaded into RAM or installed on a hard disk or other permanent memory device The Software may be in use on only one computer at any given time Different license terms and fees are applicable for networked or multiple user applications As a specific condition of this license you agree to use the Software in compliance with all applicable laws inclu
37. You can also configure power management when you create a logical drive in the wizard see page 42 Chapter 6 Modifying Your Direct Attached Storage e Tf For each logical drive in your storage space you can a set a timer to lower disk drive spin rate RPM turn disk drives off and check an inactive drive to verify its health Caution Adaptec does not recommend putting logical drives with common physical drives under power management although it is supported Putting such drives under power management may limit power savings in your storage space To configure power management for a logical drive 1 Inthe Logical Devices View select a logical drive 2 Inthe menu bar select Actions click Power settings then click Set timers The logical drive power timers window opens Device 0 power timers Set the power management logical device timers Slow down drives after Mever Power off drives after Verify drives after 3 Select a value for each timer from the drop down lists e Slow down drives after Period of inactivity from 3 minutes to 3 hours after which the drives spin rate is lowered The default is Never Note For disk drives that do not support slow operation set this timer to Never e Power off drives after Period of inactivity from 3 minutes to 3 hours after which the disk drives are turned off The default is Never e Verify drives after Period of inactivity from 1 hour to 24 hours after
38. a Guest restricts your access to the storage space to view only You can see all local and remote systems and view their properties windows view event logs save configuration files and support archives and browse the online Help You cannot make any changes to the storage space To log in as Guest click Cancel on the Login window Chapter 3 Building Your Storage Space e 29 Starting and Logging In Note You need root privileges to run Adaptec Storage Manager To start Adaptec Storage Manager and log in on the local system follow the instructions for your operating system e For Windows see the following section e For Linux see page 30 e For UnixWare or OpenServer see page 30 e For Solaris see page 30 e For FreeBSD see page 30 Windows 1 From the Start menu select Programs gt Adaptec Storage Manager gt Adaptec Storage Manager The main window opens 2 Inthe Enterprise View expand Direct Attached Storage then select the local system File View Remote Actions Help fit add Create Silence F Properties f Enterprise view Fr Direct Attached Storage i bou 28 fa adaptec com Local system File View Remote Actions Help flit aad Create Silence S Properties F Enterprise view EE Direct Attached Storage p x User name inataliew Password eset ck Cancel fo fag In with guest onvileges 3 Enter your LAN user name and password then click Connect See Understanding Permiss
39. address 10 20 100 151 SMTP server port y Default SMTP server port From email address mwestcott adapte com Use Secure Mail Server UserName administrator Password Cancel Click OK to save the settings In the Email Notifications Manager tool bar click Add email recipient The Add Email Recipient window opens Chapter 9 Monitoring Status and Activity e 114 Enter the recipient s name and email address select the level of events for which the recipient will receive an email select the notification type Instant or Coalesced then click Add For more information on event levels see page 105 Note With Coalesced notifications you receive one email message for a group of events not for each event individually The minimum interval between email messages is one minute Add email recipient Recipient name Jasmine Email address jasminew adaptec com Repeat this Step to add other recipients to the Email Notifications Manager 7 When youre done click Cancel to close the Add Email Recipient window The email recipients you added appear in the Email Notifications Manager File View Actions Help at Add email recipient Delete email recipient Modify email recipient ae Help General settings Notifications Email Notifications Tasks Advanced Statistics Recipient name Email address Event toe Hotification Type Last message sent ie jasmin
40. at www adaptec com e Microsoft Windows Server 2008 32 bit and 64 bit Windows Server 2008 R2 64 bit Windows Server 2003 32 bit and 64 bit Windows Server 2003 R2 32 bit and 64 bit Windows Vista Windows 7 e Red Hat Enterprise Linux 6 0 5 5 32 bit and 64 bit e SuSE Linux Enterprise Server 11 SuSE Linux Enterprise Server 10 32 bit and 64 bit e FreeBSD 8 7 x e Debian Linux 5 32 bit and 64 bit e Ubuntu Linux 10 32 bit and 64 bit e Fedora Linux 11 12 32 bit and 64 bit e SCO OpenServer 6 0 MP4 e UnixWare 7 1 4 e Sun Solaris 10 e VMware ESX Server 4 1 3 5 VMware vSphere 4 1 storage management must be done by command line BIOS utility or remote GUI connection see page 23 Note Adaptec Storage Manager can also be used before an operating system is installed See Running Adaptec Storage Manager from the DVD on page 23 for more information Controller Support The maximum number of controllers supported by Adaptec Storage Manager is 16 Installing Adaptec Storage Manager In this chapter eels o Tn 0G 5 Benen nen enn ene One REE ae aoe nr sen creo neenr nen arene at en 19 Tiere on Ked Fat 505E or Fedora eee ees 20 Distingo on Denio or Ubun LUE eA 20 Detinne pu Unn Nare pr Open VEE aininn tarert tren Oren rst ve vr rnr Wn ererep ener rr nnr yr et Tver 21 Peo ar aai a EEE E E A O A EAE E E E T 22 Dona a E S T a AE 22 mannna on Bk 52 een ee eee eee eee nee ne eee een eee ea
41. bou 2efa adaptec com This is atest event eB 11ra 00r 12 56 56 Fh FST bouz287a adaptec com alished aserfection to 10 20 170 113 on port number 3 E 11ra 00r 12 56 54 Fh FST HILG61 r adaptec cam Mo controllers were found in this system EF 111 5200r 10 01 35 AM FST HILG61 r adaptec com Adaptec Storage Manager started on TCP IP port number 34 i ne ae oda ooo o ooo a moo i n Pn ma ETE m Chapter 9 Monitoring Status and Activity e 110 If the test fails a Ensure that the receiving system is powered on and running Adaptec Storage Manager b Open the receiving system s System Properties window see Step 4 on page 110 and double check the TCP IP address and port number c Try sending the test event again Modifying a System s Information or Remove a System Follow the instructions in this section to specify a notification level for a system or change the TCP IP information or host name of a system Note If the system receives notifications from more than one system be sure you enter the updated information on all affected systems To modify system information 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Notifications The Notifications Manager opens 3 Select the system you want to modify 4 Inthe System Properties window enter the new information or select a new notification level in the Event Type drop down menu then click OK Sys
42. different logical drives by using just a portion of the space on the disk drive in each as shown in the following figure Three Disk Drives 500 MB Each One RAID 5 Logical One RAID 1 Logical Drive 250 MB 250 MB Available 250 MB Space 250 MB 250 MB v Appears to Operating Appears to Operating System as one System as one 250 MB disk drive 500 MB disk drive Disk drive space that has been assigned to a logical drive is called a segment A segment can include all or just a portion of a disk drive s space A disk drive with one segment is part of one logical drive a disk drive with two segments is part of two logical drives and so on A segment can be part of only one logical drive When a logical drive is deleted the segments that comprised it revert to available space or free segments A logical drive can include redundancy depending on the RAID level assigned to it See Selecting the Best RAID Level on page 153 for more information Once a logical drive has been created you can change its RAID level or increase its capacity to meet changing requirements You can also protect your logical drives by assigning one or more hot spares to them See page 55 for more information Chapter 6 Modifying Your Direct Attached Storage e 61 Creating and Modifying Logical Drives For basic instructions for creating logical drives see Building Your Storage Space on page 26 This section describes three a
43. drive usage read performance and write performance depend on the number of drives in the logical drive In general the more drives the better the performance More information about each RAID level is available beginning on page 155 Understanding Drive Segments A drive segment is a disk drive or portion of a disk drive that is used to create a logical drive A disk drive can include both RAID segments segments that are part of a logical drive and available segments Fach segment can be part of only one logical drive at a time If a disk drive is not part of any logical drive the entire disk is an available segment Appendix B Selecting the Best RAID Level e 155 Non redundant Logical Drives RAID 0 A logical drive with RAID 0 includes two or more disk drives and provides data striping where data is distributed evenly across the disk drives in equal sized sections However RAID 0 arrays do not maintain redundant data so they offer no data protection Compared to an equal sized group of independent disks a RAID 0 array provides improved I O performance Drive segment size is limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and two 400 GB disk drives can create a RAID 0 drive segment of 250 GB for a total of 1000 GB for the volume as shown in this figure Disk Drive 1 Disk Drive 2 Disk Drive 3 400 GB Disk Drive 4 400 GB Disk Drives in Log
44. drives to meet your changing needs then create logical drives by repeating the steps in this chapter The next section of this User s Guide Part II Monitoring and Modifying Your Storage Space introduces the features of Adaptec Storage Manager and describes how to protect monitor modify and maintain your storage space To become familiar with the user interface of Adaptec Storage Manager continue with Exploring Adaptec Storage Manager on page 44 by PMC Part Il Onitoring and Modifying Your storage Space In this part Exploring Adaptec Storage Managet ccsceeeeeeeees 44 MGR Your Data cccsceeccencenccencenccescenaseneeeners 4 Modifying Your Direct Attached Storage 000008 59 scheduling Recurring or Resource Intensive Jobs 81 Maintaining Physical De VICES ccccceeeeeeeeeeeeesenaes S Monitoring Status and Activity ccceeeeeeeeeeeeeeeees 103 Updating and Customizing Adaptec Storage Manager 125 MIME ODICINS 0cccccccceeceeacenceenceeceencenecessenaeeas 136 eee Exploring Adaptec Storage Manager In this chapter Workins m Adaptec Storage Managtt eee oe ene ne 45 Jern aw oe a T ON gn 45 Reyeslog Mor Device Mormonai essre aE EE 50 Checking System Status trom the Main Window saranin 51 So Ca int ag gi t eevee ta OEE RIE RE EI ones E AEN tee ver nine ent rae ann I Te Me AE E ner sere er 51 Logging
45. event to see more information in an easier to read format Source Description 02 21 35 PM FST bou2eera adapte Build verity complete controller 2 logical device 1 CLogicalB2 02 21 29 PM PST bour2efa adapte BuildMerity complete controller 2 logical device 0 CLogicalB1 E 02 20 45 PM PST bou2287a adapte Building eritving controller 2 logical device 1 CLogicalB2 02 20 45 PM PST bouz287a adapte Buildingeritving controller 2 logical device 0 CLogicalB1 02 20 45 PM PST bou2t2era adapte Added logical device controller 2 logical device 1 LogicalB2 Warning and Error level icons shown at right appear next to components Enclosure such as systems and logical drives affected by a failure or error creating a Warning trail or rapid fault isolation that helps you identify the source of a problem _Disk Drive S when it occurs See Identifying a Failed or Failing Component on page 137 for Error more information If your storage space includes a controller with a temperature sensor or an enclosure with an enclosure management device such as a SCSI Accessed Fault Tolerant Enclosure SAF TE processor temperature fan and power module status is displayed by status icons in the Physical Device view as shown in the next figure These status icons change color to indicate status see page 106 Physical devices Status Icons Controller 3 a ly Enclosure 0 ADAPTEC SANbloc 50 fa l amp
46. for parity data and spare data In this example S represents the distributed spare P represents the distributed parity data Disk Drive 1 Disk Drive 2 Disk Drive 3 400 GB Disk Drive 4 400 GB Disk Drives in Logical Drive Disk Drive 1 Disk Drive2 2 P 449 Disk Drive 3 Disk Drive 4 Drive Segment Size Smallest Disk Drive Unused Space 150 GB P 4 500 eee RAID 5EE Logical Drive Unused Space 150 GB 500 GB plus Parity and Spare Appendix B Selecting the Best RAID Level e 160 RAID 50 Logical Drives A RAID 50 logical drive is built from at least six disk drives configured as two or more RAID 5 logical drives and stripes stored data and parity data across all disk drives in both RAID 5 logical drives For more information see RAID 5 Logical Drives on page 158 The parity data provides data protection and striping improves performance RAID 50 logical drives also provide high data transfer speeds Drive segment size is limited to the size of the smallest disk drive in the logical drive For example three 250 GB disk drives and three 400 GB disk drives comprise two equal sized RAID 5 logical drives with 500 GB of stored data and 250 GB of parity data The RAID 50 logical drive can therefore contain 1000 GB 2 x 500 GB of stored data and 500 GB of parity data RAID 50 Logical Drive 1000 GB plus Parity hy 5 Each RAID 5 Logical Drive has 5 500 GB Data Storage 250 GB Pa
47. for your operating system e For Windows see the following section e For Linux or VMware see page 32 e For UnixWare or OpenServer see page 33 e For Solaris see page 33 Windows On systems running Windows the Adaptec Storage Manager Agent starts automatically when the system is powered on To verify that the Agent is running 1 Open the Windows Control Panel 2 Double click Administrative Tools then double click Services 3 Inthe list of services check that the Adaptec Storage Manager Agent is installed and running If it s not you can choose to restart it Linux or VMware On systems running Linux or VMware the Adaptec Storage Manager Agent starts automatically when the system is powered on To verify that the Agent is running 1 Open a shell window 2 Enter this command ps ef grep StorAgnt sh If the Agent is running it s listed as sh StorAgnt sh Chapter 3 Building Your Storage Space e 33 UnixWare or OpenServer To start the Agent enter this command sh opt RaidMan RaidAgnt sh When the Agent has started a copyright message appears Note To have the Agent run automatically at system start up add this line to the etc inittab and etc cont init d kernel files nfra 12346 once sh opt RaidMan RaidAgnt sh Solaris To start the Agent enter this command svcadm enable ADPTstor_agent Logging into Remote Systems from the Local System Once Adaptec Storage Manager or the Adaptec Storage Ma
48. hot spare becomes available again To enable or disable copyback in the Enterprise View right click the controller then click Enable or Disable copy back mode The copyback setting is a toggle switch Modifying Your Direct Attached Storage In this chapter Baye res tia up er ite 1 1 yh sateen ener ne tener cnreterrnT fee tet re ant tetera rre stn mere Srey ernst rte re ter rT 60 Create and Modin me Logical DEOS asico 6l Pane iinne Lono TON sesioni ee eee 64 Upuan Locral Te Peri orione acces eee 67 voon Bsr ace 1 DINE airinn R 68 Tiere ai er a Lorical TiN Euni 70 Chiamneing the RAID Lovci ola Logical DT Nessin enemies 71 ALO 18 By aA R Ta Gp a D 1c I E EPEN E AEAEE res E EPE A A E ATAT 72 Sei A alls ODIE LESIN EEE EEA EIEEE AEA A rene T rer E EN EE EAE EET 74 DMA an Perey Eien Storage SpaCE isnie ia 76 Canion e NE a E aE EA 79 This chapter explains how to create and modify logical drives optimize logical drive performance and use Adaptec Storage Manager s power management features to maintain an energy efficient storage space Chapter 6 Modifying Your Direct Attached Storage e 60 Understanding Logical Drives A logical drive is a group of physical disk drives that appears to your operating system as a single drive that can be used for storing data A logical drive can comprise one or more disk drives and can use part or all of each disk drive s capacity It is possible to include the same disk drive in two
49. integrity If you still cannot access the data initialize the physical drives to erase the metadata then rebuild the logical drive again without initialization selecting the disk drives in a different order in Step 3 You may need to try several different stripe orders before you can recover the data Note In the Properties panel uninitialized logical drives have the status created without initialization Chapter 11 Solving Problems e 141 Forcing a Logical Drive with Multiple Drive Failures Back Online If multiple disk drives fail in the same logical drive you may be able to recover the data by forcing the logical drive back online For instance if two drives fail in a RAID 5 forcing it online may allow you to access the data depending on which disk drives failed Caution This procedure is not guaranteed to successfully recover your logical drive The preferred and surest way to recover your data is to restore the failed logical drive from backup Before using this procedure check all connectors cables power and so on then try restoring the logical drive by performing a bus rescan or restarting the server To force a logical drive online 1 Inthe Logical Devices View select the failed logical drive 2 Inthe menu bar select Actions then click Force online 3 Click Yes to confirm then click OK 4 If Adaptec Storage Manager successfully forces the logical drive online check it for data and file system integ
50. main window Viewing Activity and Status in the Event Log The event log lists activity occurring in your storage space with the most recent event listed at the top Status is indicated by icons see page 105 in the left hand column as shown in the figure on page 105 Double click any event to open the Configuration Event Detail window to see more information in an easier to read format Use the up and down arrows to view previous or following events Chapter 9 Monitoring Status and Activity e 105 Date Time SOUrCE Description T 14282200F 02 26 29 Fh PST bouz 287a adaptec com Rebuilding controller 1 logical device 0 Device 0 EE 112812007 02 26 24 Phi PST bou2287a adaptec com Set drive to failed controller 1 connector 0 device 3 SIM C x 11282000T 02 26 24 PM PST House Ya adaptec com Failed drive controller 1 connector 0 device 3 SN CDEKOOD Ay 11 28 2007 02 26 24 PM PST bou228ra adaptec com Logical device is degraded controller 1 logical device 0 iD Go 11 28 2007 eae PN eee bou 287 a adaptec com Build verity complete controle odical device 0 De gt Type Error Source bou 8ya adaptec com Double click to view event pate 11 28 07 Time 2 26 24 PM PST details Description Failed drive controller 1 connector 0 device 3 SN COKOO004 Vendor Adaptec Model Simulated To open a full screen version of the complete event log click the Events button on the tool bar To make it easier to f
51. metadata without modifying or destroying any other data on the disks Note RAID 6 and RAID 60 logical drives support two simultaneous disk drive failures See page 161 In some instances RAID 10 and RAID 50 logical drives may survive multiple disk drive failures depending on which disk drives fail See Selecting the Best RAID Level on page 153 for more information Caution This procedure is not guaranteed to successfully recover your logical drive The preferred and surest way to recover your data is to restore the failed logical drive from backup To recreate the logical drive after multiple drive failures 1 Start the logical drive wizard select Custom then click Next 2 Choose the same RAID level as the original logical drive then click Next 3 Select the same set of disk drives as the original logical drive 4 Ensure that all Advanced settings are the same as the original logical drive click Skip initialization then click Next Advanced settings Capacity display units Size GB 9 367 i Stripe size KB 56 7 Write cache Enabled write back 7 Read cache Enabled 7 MaxlQ Cache m D Initialize method Initialize priority Skip initialization EE Power management 5 Click Yes to confirm that you do not want to initialize the logical drive 6 Click Apply then click Yes Adaptec Storage Manager begins building the logical drive 7 Check the logical drive for data and file system
52. sce sce sec eeseesceestcees cece 104 Notifying Users by Event Log Message About Status and Activity eeeescsseesreeeseeeeees 107 Notifying Users by Email About Status and ACtUV ity vissssscsiscesniriserivesiostasirenssiravincvarivarwnanias 112 Notifying Users by SNMP Trap About Status and Activity eessesessesesessessrsssesserssressesseses 117 Notiying All Users About Stats and ACV sicaicconnrireminnmieancianiines 118 Changing an Operating System s Event Log Sere cccca cies ccecsasececsctsacesastessnesudeaseeensesieeeeees 119 Logging Statistics for Remol Anali ii ersnnssannania 120 This chapter describes how Adaptec Storage Manager helps you monitor your storage space Chapter 9 Monitoring Status and Activity e 104 Monitoring Options Adaptec Storage Manager provides many ways to monitor the status of your storage space e Event Log The main window of Adaptec Storage Manager features an event log that provides at a glance status information about activity occurring in your storage space See the following section e Event Status Icons Three basic icons information warning and error appear in the event log and in the main Adaptec Storage Manager window to help you quickly identify problems See page 105 e Enclosure Status Icons If your storage space includes an enclosure with an enclosure management device three icons appear in the Physical Devices View to help you monitor temperature fan and power module status See
53. section Not all options are available for all controllers or all RAID levels Renaming a Logical Drive To change the name of a logical drive 1 2 3 4 In the Enterprise View click the controller associated with the logical drive In the Logical Devices View click the logical drive In the menu bar select Actions then click Change logical device name Type the new name then click OK The logical drive is updated with its new name Adjusting a Logical Drive s Advanced Settings Note The default settings in Adaptec Storage Manager are optimal for most users and storage spaces Only advanced users should change the settings described in this section To fine tune a logical drive 1 Open the list of Advanced settings If you are creating a new logical drive follow the instructions in Step 7 on page 39 If you are modifying an existing logical drive a b C d In the Enterprise View click the controller associated with the logical drive In the Logical Devices View click the logical drive In the menu bar select Actions then click Expand or change logical device shown in the figure in Step 3 on page 64 Click Next then click Advanced settings Modify the available settings as required for your logical drive not all options are available for all controllers or all RAID levels e Logical drive size see page 61 e Stripe size see page 65 e Write cache see page 65 e Read cache see p
54. select the system you want 2 On the tool bar click Configure point to the system then click Advanced Statistics The Advanced Statistics Manager opens 3 On the menu bar click Actions then click Disable Advanced Statistics Call home messages are disabled The Advanced Statistics tab shown advanced statistics at right shows the red disabled icon Re Enabling Call Home Messages To re enable call home messages repeat steps 1 and 2 in Disabling Call Home Messages selecting Enable Advanced Statistics during Step 3 Clearing the Advanced Statistics Manager Event Log The bottom panel of the Advanced Statistics Manager displays status information and messages about the Advanced Statistics Manager itself such as whether call home messages were sent successfully or not To make it easier to monitor recent events you can clear the log on a selected system To clear the Advanced Statistics Manager event log 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Advanced Statistics The Advanced Statistics Manager opens 3 On the menu bar click File select Clear the event log then click Advanced Statistics File View Actions Help Clear the event log Notifications Email Notificati F Tasks Advanced Statistics 5 qu advanced Statistics Ad 4 Click Yes to clear the log The log is cleared Ch
55. sign appears beside the selected disk drive indicating that it s designated as a hot spare A yellow plus sign indicates an error See What Do the Hot Spare Icons Mean on page 56 for help solving the problem A plus sign also appears beside each existing logical drive Any other logical drives created on the controller will automatically be protected by that global hot spare Chapter 5 Protecting Your Data e 56 Assigning a Dedicated Hot Spare or Pool Hot Spare A dedicated hot spare is assigned to one or more specific logical drives A dedicated hot spare that has been assigned to protect more than one logical drive is called a pool hot spare Note You must create the logical drive before you can assign a dedicated hot spare To assign a dedicated or pool hot spare 1 Inthe Enterprise View click the controller on which you want a dedicated hot spare 2 Inthe Physical Devices View click the disk drive you want to designate as a hot spare See Hot Spare Limitations on page 55 for help selecting a disk drive 3 Inthe menu bar select Actions then click Create dedicated hot spare drive for then click the name of the logical drive in this example Device 1 File View Remote Actions Help i add A Create Create simple volume amp w HEI Create dedicated hot spare drive for H Logical Enterprise view Gy Direct Attached Create hot spare drive Set drive state to failed E bou2287a a W
56. specified array Could not change the BIOS compatibility mapping Could not change the name of diskset Could not change the LUN of the specified logical drive Chapter 11 Solving Problems e 144 Error Error Message Text ChangeLogicalName ChangeNtpServer ChangeTimeDate ChgAlarm ChgDataScrubRate ChgRebuildRate ChgsCsIxferSpeed ChgStripeSize ChgTaskPriority ClearAdapterLogsFail ClearEnclosureLogsFail ClearHardDrive Comm Failure Comm Failure ControllerRescan ControllerRestart ControllerShutDown CreateDiskSet CreateLDError CreateSimpleVolume DataScrub DDDAdInternal DDDDeviceNotFound DDDDeviceNotReady DDDDriveAddedToSystem DDDDriveNotBelong1 DDDDriveNotBelong2 DDDDriveNotFound DDDDriveNotPartOfCluster Could not change the name of the specified logical drive Could not update the specified NTP server Could not change the date and time Could not change the alarm setting Could not change the background consistency check rate Could not change the rebuild rate Could not change the SCSI transfer speed Could not change the specified stripe size Could not change task priority Could not clear the event logs for the specified system Could not clear the event logs for specified enclosure Clear failed to start for the specified disk drive You must re establish communication with specified system Restart the Adaptec Storage Manager Agent to establish communication with the local system Could not rescan for the specified controll
57. system you want then click Email Notifications In the menu bar select Actions to view these options Actions Help i Add email recipient amp Delete email recipient a Modify email recipient Send test message SMTP server settings Disable Email Notifications Appendix C Quick Answers to Common Questions e 168 The Task Manager In the tool bar click Configure point to the system you want then click Tasks In the menu bar select Actions to view these options se Sa e Delete task Modify task View task Disable Task Scheduler The Advanced Statistics Manager In the tool bar click Configure point to the system you want then click Advanced Statistics In the menu bar select Actions to view these options Actions Help Send Call Home test message Call Home connection settings Disable Advanced Statistics What tasks can be scheduled to run at a specified time You can schedule any of these tasks to run at a specified time e Changing a logical drive from one RAID level to another see page 71 e Expanding the size of a logical drive see page 70 e Modifying a logical drives settings see page 64 e Verifying a logical drive see page 69 or verifying and fixing a logical drive see page 68 See Scheduling a Task on page 82 for more information Buttons and Icons At a Glance In this appendix Potne E OO aran E 170 kons m te Thal Deye VIEN aonn aeeai cee ney Seay nae meer 170 a helo
58. the Best RAID Level Comparte RAD TEVE A EEEE 154 Uodershonding Die SOTO sipisisiriininni nnna 154 Non redundant Logical Drives RAID O s ssriiriiiresirerissiisssinesisesssniinsniasnesis 155 ee RR ic N E 156 PAD T ianed Mle to R Bag iy eeenrerere rere eter erry eeenera cer cum care prime errr een 156 EC MSAD A fee er ee een ene TN 157 AE a NE oe steers eee settee eae 158 UR Bey aero B sao E E SE E E Serre ree ersten rey 159 RR Eh Be rie ieee easiest 160 KU At EEE 161 PE E a T E eran TOO 161 C Quick Answers to Common Questions P E parcccecenieicg een nniaaeaeaeaeneeeeaeaeaan 163 ee ieee ieeencioneneenennes 165 What OOS are on ihe ACOSTA cccncttteideecdecdnaeimemnrscien 165 What tasks can be scheduled to run at a specified time snssnesesssesessseessees 168 D Buttons and Icons At a Glance RT View DOON etch hacen hdc ees sec cd ses sacar AANEEN EAKA 170 Icons ii he Physicdl Devices VEY siussrasinnnsennsniosnaninaiieeimuneeatamnnnencanneraasianens 170 Icons ii Tie Logical Devices VIEW srcncbnitiikebti annn 171 Puttons im the Mard W ImiOW acetic wists a tkua skak anakana oekin 172 Buttons inthe Notification MaArnmager ssrensnsniar n 172 Buttons in the Email Notification Manager sesesssessessssesssessesssessressesssesseeso 173 Buttons mthe Tak ecetttcteee nessa mensammens 173 Glossary Index About This Guide Adaptec Storage Manager is a software application that helps you build a storage space using Adaptec by PMC
59. the express written consent of PMC Sierra You further agree to take all reasonable precautions to preclude access of unauthorized persons to the Software 5 Term This license is effective until January 1 2045 unless terminated earlier You may terminate the license at any time by destroying the Software including the related documentation together with all copies or modifications in any form PMC Sierra will have the right to terminate our license immediately if you fail to comply with any term or condition of this Agreement Upon any termination including termination by you you must destroy the Software including the related documentation together with all copies or modifications in any form 6 Special Terms Applicable to Databases Where a database is included with the Software you acknowledge that it is licensed only in connection with the use of the Software to perform disc creation and that the database and all data derived therefrom must be maintained in confidence in accordance with the provisions of Section 4 This license does not grant you any rights to distribute or disclose such database or data 7 Limited Warranty PMC Sierra and its Licensor warrant only that the media upon which the Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty 30 days from the date of delivery to you PMC SIERRA AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR R
60. together 6 or more drives required redundant C RAID 60 RAID 6 groups striped together or more drives required redundant O JBOD disk A single passthrough disk not redundant not bootable 2 Simple volume i Single drive segment not redundant DO Spanned volume O RAID volume Add logical device Two or more concatenated drive segments not redundant Two or more concatenated logical drives may be redundant Note To build a RAID Volume see page 72 To build a JBOD disk see page 74 See Selecting the Best RAID Level on page 153 for more information about RAID levels Click Next On the left side of the window enter a name for the logical drive Names can include any combination of letters and numbers but cannot include spaces On the right side of the window select the disk drives you want to use in the logical drive Adaptec Storage Manager prompts you to select the correct number of disk drives Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives Number of disk drives required Physical devices yf Click on 3 or more physical devices inthe panel at right Connector 0 CHO RAID level RAID 5 o g g ES Name Logical Connector 1 CH1 b Advanced settings gt gi gi E Connector 2 CH2 gt ie a Connector 3
61. 0 Optimal 9 766 GB amp Device 1 Optimal 9 766 GB gb Device 2 Optimal 9 766 GB fi Device 3 Hot spare 9 766 GB Click the arrows to expand list and reveal basic information Connector 1 CN1 T b Device 0 Optimal 48 826 GB gt Device 1 Optimal 19 531 GB g gt Device 2 Optimal 48 823 GB Eh Device 3 Optimal 9 766 GB Click this button to see the size capacities of your disk drives Disk drives or segments of disk drives that are included in logical devices are shaded brown 7 ey Click this button to see the size capacities of your disk drives Logical devices t a 9 Logical devices 2 Y fc LogicalB1 Optimal 19 363 GB fs LogicalB2 Optimal 29 051 GB Connector 1 CH1 a A A S ee L Connector 1 CH1 relative to each other gt a G m b a A If your controller is connected to an enclosure click this SANbloc S50 button to see all the disk drives in the enclosure Bapt Note Not all enclosures are supported by Adaptec Storage 2 Manager Unsupported enclosures do not appear in G 6 amp amp Enclosure View Chapter 4 Exploring Adaptec Storage Manager e 51 Checking System Status from the Main Window Adaptec Storage Manager includes an event log for at a glance system status and activity information The event log provides status information and messages about activity or events occurring in your storage space Double click any
62. 0 67 Direct Attached Storage Remove EA 10 110 5 63 10 110 5 63 Direct Attached Storage Remove m asm initiator4 12 11 11 23 Direct Attached Storage Add i adaptec taag1 192 168 220 13 Direct Attached Storage Add ma chuck lab2 10 5 3 23 Direct Attached Storage Add ma mw2003tape 10 7 3 17 Direct Attached Storage Add lt Back Apply Cancel Help 5 Ifyou removed systems that you no longer want to manage the Removing systems window opens To continue receiving events from these systems select Continue to receive events from remote system s from the drop down list otherwise select Do not continue to receive events from remote system s Then click OK F A m Removing systems Ed Removing systems a 12 11 11 21 10 110 10 67 10 110 5 63 Do not continue to recerve events from the remote system s 7 Chapter 10 Updating and Customizing Adaptec Storage Manager e 131 6 Ifyou added systems Adaptec Storage Manager prompts you to enter login credentials for the selected systems In the Login to managed system window enter a user name and password if security is enabled on the remote systems Select Login to all selected systems with this username and password to use the same username password combination for all selected systems You will be prompted to login to each remote system individually if you do not choose this option Select Save username password to use the same login credentials each time you start Adapt
63. 1 logical drives 48 60 to 74 Actions menu 167 advanced settings 40 64 automatic verification 68 available space on disk drives 62 background consistency check 68 background verification 68 building advanced 38 basic 35 changing background task priority 37 stop building 37 changing RAID levels 71 custom configuration 38 defined 60 definition 139 deleting 72 different sized disk drives 62 disabling background consistency check 69 disk drive segments 63 154 distributed spare drives 159 enabling background consistency check 69 expanding 70 extending partitions 71 fine tuning 64 to 66 forcing online 141 formatting 37 increasing capacity 70 initialize method 66 initialize priority 66 manual verification 68 Index e 183 maximum size 70 mirrored data 156 non redundant 155 options for creating 35 parity 158 partitioning 37 properties 88 RAID 1 156 RAID 10 157 RAID 1E 156 RAID 5 158 RAID 50 160 RAID 5EE 159 RAID 6 161 RAID 60 161 RAID level 48 RAID segments 154 RAID Volumes 72 read cache 65 rebuilding 138 141 remove disk drive or segment 70 renaming 64 replace disk drive or segment 70 replacing disk drives 89 selecting disk drives 39 selecting RAID levels 39 size 40 limitations 41 specifying size 61 stripe size 65 striping data 155 verifying 68 69 verifying and fixing 68 verifying icon 69 viewing disk drives 49 viewing status 48 write cache setting 65 M main window buttons Configure 114 Direct Att
64. 200 34571 TSO 02 21 21 Phl 10 270 10 201 10 20 10 201 34571 1292007 02 21 33 Phl 7 Close the Notifications Manager when youre done 8 Repeat the steps in this section for each system you want to monitor with logged notifications Sending a Test Event To ensure that a system is receiving logged notifications you can send a test event To send a test event 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Notifications The Notifications Manager opens 3 Inthe Notifications list click on the system you want to send a test event to Note You can only send a test event to one system at a time 4 On the menu bar select Actions then click Send test event File View Actions Help m add sys S Add system odify system Help Delete em Genera 3 Sel E Email Notifications CO Tasks L Adwanced Statistics iE Modify system EPE ice Fort Last event sent bouz287a a Send test event j 34571 11 29 2007 02 19 38 PM 10 20 10 20 E 34571 11292007 02 21 21 Fh 10 20 10 20 aes 34571 11202007 02 21 33 FM The test event is sent A message appears indicating either that the test event was sent successfully or that the test failed Click OK to clear the message If the test is successful the receiving system beeps once and its event log shows that a test event was received Date Time Source Description EE 112gr 00r 02 30 41 Fri FST
65. 24 MB See also MB global hot spare A drive that can replace a failed drive in any array on the same controller provided that the available capacity is at least equal to that of the failed drive See also dedicated hot spare Glossary e 176 H host A system that s connected to a TCP IP network See also TCP IP host bus adapter HBA An adapter card that includes all of the I O logic software and processing to manage the transfer of information between the host and the devices it s connected to hot space A RAID 5EE logical drive See page 159 hot spare A spare disk drive which will automatically replace a failed disk drive in a logical drive See also dedicated hot spare hot swap Remove and replace a failed disk drive in a logical drive without shutting down the server or disrupting activity on the logical drive impacted array An array in which the initial build did not complete successfully All member drives are present and operational and all data written to the array is protected The array can become Optimal by running a Verify with Fix task initialize Prepare a disk drive for reading and writing I O Input Output Data entering into or being extracted from a system L LAN Local Area Network A network of interconnected workstations sharing the resources of a single server typically within the area of a small office building LED Light emitting Diode An electronic device that lights up when powe
66. 445 Connector 0 CHO ne on Device 1 Double click Device 1 to open the Properties window and continue tracing the fault to its Source Connector 1 CH1 e B amp amp amp Properties Negotiated transfer speed Failed State E Failed a disk drive failure SWART error Mo Write cache mode write back Chapter 11 Solving Problems e 138 Stopping the Creation of a New Logical Drive To stop the creation of a new logical drive right click on the magnifying glass icon then select Stop current task You can also change the priority of the build task to High Medium or Low by selecting Change background task priority from the same right click menu Logical devices t a 39 Logical devices 1 gt Bea G Hints and tips s Build Verify in progress You cannot alter the configuration Stop current task k Change background task priority p Delete logical device Properties Recovering from a Disk Drive Failure When a disk drive fails for any reason it is represented in Adaptec Storage Manager with a red X as shown at right This section explains how to recover when a disk drive fails e Ifthe logical drive was protected by a hot spare see the following section e Ifthe logical drive was not protected by a hot spare see page 139 e If there is a disk drive failure in more than one logical drive simultaneously see page 139 e Ifitisa RAID 0 logical drive
67. 64 Click Next Review the new logical drive settings To make changes click Back Note Some operating systems have size limitations for logical drives Before you save the configuration verify that the size of the logical drive is appropriate for your operating system To update your logical drive immediately click Apply then click Yes To schedule the changes for later click Schedule set the date and time then click Apply For more information see page 82 Deleting a Logical Drive A Caution When you delete a logical drive you lose all data stored on that logical drive To delete a logical drive Ensure that you no longer need the data stored on the logical drive 1 2 3 4 In the Enterprise View click on the controller associated with the logical drive In the Logical Devices View click the logical drive In the menu bar select Actions then click Delete logical device When prompted click Yes to delete the device or No to cancel the deletion If you click Yes the logical drive is deleted The disk drives or drive segments included in the logical drive become available and can be used to create a new logical drive see page 63 or to expand an existing logical drive see page 70 Creating a RAID Volume A RAID Volume comprises two or more logical drives connected end to end The logical drives in a RAID Volume Must be built using disk drives connected to the same controller Must have the same R
68. 9 684 GB None No lt Back Apply Cancel Help 6 Click Apply then click Yes Adaptec Storage Manager creates the JBOD disks Converting a JBOD Disk to a Simple Volume You can convert a JBOD disk to a simple volume Unlike a JBOD a simple volume is a true logical device It comprises a single physical disk and is not redundant To convert a JBOD to a simple volume 1 Inthe Physical Devices View select a JBOD disk 2 Inthe menu bar select Actions then click Create simple volume Adaptec Storage Manager converts the JBOD to a simple volume and displays the logical drive in the Logical Devices View Chapter 6 Modifying Your Direct Attached Storage e 16 Deleting a JBOD Disk A Caution When you delete a JBOD disk you lose all data stored on that disk To delete a JBOD disk 1 Inthe Physical Devices View click the JBOD disk 2 Inthe menu bar select Actions then click Delete JBOD disk The disk drive becomes available and can be used to create a new JBOD logical drive see page 63 or to expand an existing logical drive see page 70 Maintaining an Energy Efficient Storage Space You can use power management in Adaptec Storage Manager to maintain an energy efficient storage space Power management of your storage space reduces cooling and electricity costs It increases system stability due to lower heat dissipation And it improves the quality of your work environment by reducing noise levels in your com
69. AID level assigned Must not be striped together May have equal or different capacities Chapter 6 Modifying Your Direct Attached Storage e 13 To build a RAID Volume 1 Create two or more logical drives that meet the requirements listed at the beginning of this ao A W N section and wait for them to build and initialize For instructions see Express Configuration The Easy Way on page 35 or Custom Configuration Advanced on page 38 This example shows two RAID 5 logical drives which can be used to build a RAID volume Physical devices Logical devices T Connector 0 CHO Re Logical devices 3 gt a a amp gt D A Connector 1 CH1 b G amp amp ce On the toolbar click Create When the configuration wizard opens select Custom configuration then click Next Click Advanced settings select RAID Volume then click Next In the Logical Devices panel select the logical drives you want to use in the RAID Volume Adaptec Storage Manager prompts you to select the correct number of logical drives Number of disk drives required Logical devices 4 Logical devices 4 S Click on two or more logical devices with matching RAID levels in the panel at right RAID level fe RAID volume Name Device 3 Advanced settings Remove logical device 6 Modify the Advanced Settings if required See Fine tuning Logical Drives on page 64 for more information 7 Click
70. Discovered Systems Managed system E apteryx EA asm initiator4 m asm initiator1 adaptec com mi adaptec taag1 mi aya122502 M chuck lab2 i bilyray ea5543 ia bubba boop Mii djs tyan w2k3 i FeathersMcGraw i gromit i ISTORM ASM1 istorm local m kni2030b adaptec com mi Kvv Office Test i mad2084b ia mathazar i mongo m na 37621dcf5314 otc pvg sequoia Mi pvg bench 11 1 ty ee Add All gt gt f pvg jaguare i PvG Marauder x lt lt Remove All Gi pyy v244rt ct min pvg w2k3 v164 i REIZ056LAP adaptec com i reliant adaptec com eC ros2086a adaptec com ER rtp buildview 1 adaptec com G rtp golem1 adaptec com Fi tnanem11 adanter com lt Remove K lt Back Next gt Cancel Help To remove a system from the Enterprise View that you no longer want to manage select it from the Managed systems list then click Remove Click Remove All to remove all managed systems Chapter 10 Updating and Customizing Adaptec Storage Manager e 130 4 Click Next review the Managed systems summary then click Apply Managed system change summary Review your changes and select Apply to accept your changes or Back to modify your changes l Manage Systems summary gt Click Apphy to save your managed systems changes System Name System Address System Type Specified Action E 12 11 11 21 12 11 11 21 Direct Attached Storage Remove a 10 110 10 67 10 110 1
71. E 23 Using Arlene Storage Manager with a Pirewallssisssssissiniossssosiisiani 23 R nning Adaptec Storage Manager ron the DY sce oie cee 23 Adaptec Storage Manager must be installed on every system that will be part of your storage space This chapter describes how to install Adaptec Storage Manager on different operating systems and explains how to use Adaptec Storage Manager with a firewall Note To use Adaptec Storage Manager to configure a RAID controller before you install your operating system see Running Adaptec Storage Manager from the DVD on page 23 Chapter 2 Installing Adaptec Storage Manager e 19 Installing on Windows This section describes how to install Adaptec Storage Manager on systems running Windows See System Requirements on page 17 for a list of supported operating systems Note You need administrator or root privileges to install Adaptec Storage Manager For details on verifying privileges refer to your operating system documentation If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation To uninstall Adaptec Storage Manager use the Add Remove Programs option in your Windows Control Panel Note Advanced users only To perform a silent installation follow the instructions in Appendix A To install Adaptec Storage Manager on a Windows system 1 Insert the Adaptec RAID Controller Installation DVD The Installation DVD Main Menu opens
72. ESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION THE FOREGOING STATES THE SOLE AND EXCLUSIVE REMEDIES PMC SIERRA AND ITS LICENSORS WILL PROVIDE FOR BREACH OF WARRANTY EXCEPT FOR THE FOREGOING LIMITED WARRANTY PMC SIERRA AND ITS LICENSORS MAKE NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED AS TO NON INFRINGEMENT OF THIRD PARTY RIGHTS MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last so the above limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state 8 The entire liability of PMC Sierra and its licensors and your exclusive remedy for a breach of this warranty shall be a The replacement of any media not meeting the above limited warranty which is returned to PMC Sierra or b if PMC Sierra or its distributor is unable to deliver replacement media which is free from defects in materials or workmanship you may terminate this Agreement by returning the Software and your money will be refunded Limitation of Liability INNO EVENT WILL PMC SIERRA OR ITS LICENSORS BE LIABLE TO YOU FOR ANY INCIDENTAL CONSEQUENTIAL OR INDIRECT DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR LOSS OF DATA EVEN IF PMC SIERRA OR A LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY
73. For more information see Configuring the MaxIQ Cache on page 79 Chapter 6 Modifying Your Direct Attached Storage e 66 To quickly change the read cache setting 1 2 Click the logical drive you want In the menu bar select Actions click Configure read cache then select Enabled or Disabled as required The read cache setting is changed Changing the Initialize Priority The Initialize Priority setting determines the priority for the initialization of the logical drive The default setting is High which means that the logical drive is initialized as quickly as possible Changing the Initialize Method The Initialize Method setting determines how a logical drive is initialized prepared for reading and writing and how long initialization will take The settings are presented in order of slowest to fastest method Build slowest For RAID 1 logical drives data is copied from the primary drive to the mirror drive for RAID 5 logical drives parity is computed and written Build is the default setting for most logical drives see Quick method below Adaptec Storage Manager performs build initializations in the background you can use the logical drive immediately Clear Every block in the logical drive is overwritten with zeros removing all existing data You can t use the logical drive until the initialization is complete Quick fastest The logical drive is made available immediately Quick is the default settin
74. Logging Out of Adaptec Storage Manager on page 52 Schedule a task Complete each step of the task until you are prompted to click Apply Don t click Apply Click Schedule Note The Schedule button won t appear on tasks that can t be scheduled See Scheduling a Task on page 82 Find the Task Manager In the tool bar click Configure point to the system you want then click Tasks See Scheduling a Task on page 82 Properties FZ Events ek Configure Help hou226 a adaptec com Local system Ta general settings Management serice build name i m Notifications Physical devices 4 Controller 1 Email Notifications Connector 0 CHO 39 Logical d Tasks x gt a a a amp D C Advanced Statistics Find the Notification Manager In the tool bar click Configure point to the system you want then click Notifications See Setting up Logged Notifications on page 107 may Configure a Help bous 3fa adaptec com Local system P Er Email AAE Tasks Controller 1 Advanced Statistics Find the Email Notification Manager In the tool bar click Configure point to the system you want then click Email Notifications See Notifying Users by Email About Status and Activity on page 112 na Configure cat Help hou228fa adaptec com Local system F General settings Management serice build name b m Notifications gel Email Notifications hs Tasks Controller 1 Advanced Statistics Appendix
75. Note The maximum size of a logical drive varies by controller Refer to your controller s documentation for more information The expanded logical drive must have a capacity that s greater than or equal to the original logical drive To increase the capacity of a logical drive 1 2 3 In the Enterprise View click the controller associated with the logical drive In the Logical Devices View click the logical drive In the menu bar select Actions then click Expand or change logical device shown in the figure in Step 4 on page 68 A wizard opens to help you modify the logical drive Click Next Click on the disk drive s or disk drive segments you want to add to the logical drive Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives If you want to remove a specific disk drive or segment and replace it with another one for instance replace a smaller disk drive with a larger one click on the disk drive you want to remove Chapter 6 Modifying Your Direct Attached Storage e 71 An X indicates that the selected disk drive will be removed from the logical drive and you are prompted to select another disk drive of greater or equal size to replace it Selected 2 Flashing arrow Click on 3 or more up to 21 physical devices int pro
76. Notifying All Users About Status and Activity You can set Adaptec Storage Manager to send status alerts about a specified system to all users who are logged into your storage space You might want to do this if your storage space isn t managed by a dedicated person or if that particular system is off site or not connected to a monitor Event alerts signal everyone working on the storage space that a system requires technical assistance When you set Adaptec Storage Manager to broadcast event alerts all logged in users receive messages about all types of events In Windows these alerts appear as pop up messages in all other operating systems these alerts appear as console messages When enabled event alerts occur independent of event notifications see page 107 and email notifications see page 112 To enable event alerts 1 Inthe Enterprise View select the system you want 1 On the tool bar click Configure point to the system you want then click General Settings I Configure ae Help hou 287a adaptec com Local system Ta General settings m Notifications Be Email Notifications nnector 0 CHO Tasks ENOAT OOO C Advanced Statistics The Adaptec Storage Manager Agent General Settings window opens for that system See the figure on page 132 Chapter 9 Monitoring Status and Activity e 119 2 Select Broadcast events to logged in users then click Save changes 3 Restart Adaptec Storage Manager to apply the
77. OM Install Adaptec Storage Manager For FreeBSD for x86 32 bit pkg_add lt mount point gt ASMCD freebsd7 manager StorMan x86 pkg tbz For FreeBSD for amd64 64 bit pkg_add lt mount point gt ASMCD freebsd7_x86_64 manager StorMan amd64 pkg tbz where mount point is the DVD ROM mount point Note The installation DVD also includes packages for FreeBSD 8 Follow the on screen instructions to complete the installation Unmount the Adaptec RAID Controller Installation DVD umount lt mount point gt Chapter 2 Installing Adaptec Storage Manager e 23 Installing on VMware Note Use the following procedure to install the Adaptec Storage Manager Agent on VMware ESX Server or vSphere systems The VMware console does not support the Adaptec Storage Manager GUI To install Adaptec Storage Manager on VMware 1 Mount the Adaptec RAID Controller Installation DVD mount r dev cdrom mnt cdrom Change to the Linux manager directory ESX Server 3 5 cd mnt cdrom ASMCD linux manager ESX Server 4 x cd mnt cdrom ASMCD linux_64 manager Type one of the following commands to install the Linux rpm on the VMware ESX Server rpm install StorMan rpm 32 bit rom install nodeps StorMan rpm 64 bit Note Ignore the message Application can be started by typing usr StorMan StorMan sh VMware does not support the Adaptec Storage Manager GUI To use Adaptec Storage Manager to connect remotely from another system yo
78. Qot of Adaptec Storage Margt ecsinasnaa aeaiia 52 Uninstalling Adapiee Storage Via secs cde cc secs Geee phate tac ceceetcaesdcesceedeneaesereeeetenrantaces 92 Before you build your storage space familiarize yourself with the main features of Adaptec Storage Manager and learn to navigate to the information you need Chapter 4 Exploring Adaptec Storage Manager e 45 Working in Adaptec Storage Manager Adaptec Storage Manager provides multiple ways to work with its menus and windows Most menu options are available by e Selecting items from the menu bar e Clicking buttons on the tool bar Right clicking on components in the main window Only tasks and windows associated with a specific component are available on right click menus For simplicity the tasks in this User s Guide are explained mainly using menu bar options About the Actions Menu Most of the main tasks in Adaptec Storage Manager are available from the Actions menu on the menu bar Options that appear on the Actions menu vary depending on which type of component is selected in the main window For instance managed systems disk drives and hot spares each have specialized Actions menus For an overview of all Actions menu options see What options are on the Actions menu on page 165 Overview of the Main Window The main window of Adaptec Storage Manager has three main panels left right and bottom in addition to the other features shown in this figure
79. a adaptec com Local system Ta General settings m Notifications ele C Email Notifications Tasks Controller 1 Advanced Statistics Chapter 9 Monitoring Status and Activity e 113 The Email Notifications Manager opens File View Actions Help i Add email recipient Delete email recipient Modify email recipient ae Help General settings Notifications Email Notifications 4 Tasks Advanced Statistics Recipient name Email address Motitication Type Last message sent Source Email message description T Dara arain 03 53 20 Ph PST Email Notification Manager Email Motification Manager started with messages Enabled If you haven t previously set up email notifications the SMTP Server Settings window also opens as shown in the next Step If email notifications are already set up the SMTP Server Settings window doesn t open Skip to Step 5 Enter the address of your SMTP server and the server s port number or use the default port Then enter the From address to appear in email notifications If an email recipient will be replying to email notifications be sure that the From address belongs to a system that is actively monitored If authentication is enabled on your SMTP server that is the server requires authentication details before it will send messages to users select Use Secure Mail Server then enter the SMTP server user s login credentials in the space provided SMTP server
80. able the Call Home feature using Adaptec Storage Manager Do you agree to let Adaptec Storage Manager periodically send controller Usage information to Adaptec Click Yes to enable statistics logging If you change your mind you can turn off statistics logging later The Advanced Statistics Manager window opens and you are prompted to enter your proxy server settings r Adaptec Storage Manager Agent Advanced Statistics BLO2073A adaptec com mE File View Actions Help Help General settings Notifications E Email Notifications Tasks Advanced Statistics Statistics logging frequency y Call Home connection settings 15 min 1hr 3 hr Save as CSV Instructions N Never 1 day Statistics transmit frequency 1 Enter your HTTP proxy information if your network requires use ofa prow 2 Click Send Call Home test message 3 Ifthe test does not succeed use the diagnostic information Date Time Source gt 04 21 2008 10 43 15 AM EDT Advanced Statistics Manager Succes DCMS 2 SS ie OIE WPEJ TESE NEIE CUTIES BOL 04 21 2008 10 41 58 AM EDT Advanced Statistics Manager Call Ho network administrator D 04 21 2008 10 40 10 AM EDT Advanced Statistics Manager Call Ho HTTP proxy settings HTTP proxy HTTP proxy port Send Call Home test message Enter your proxy server name and port number if your network uses a proxy server then
81. ached Storage branch 45 display options 128 Enterprise View 45 event details 104 event log 104 event log messages 107 finding source of event 107 Logical Devices View 45 menu bar 45 monitoring activity and status 104 notification types enclosure status icons 106 event log 104 event status icons 105 overview 45 Physical Devices View 45 status icons 105 tool bar 45 manual verification 68 MaxIQ cache 79 80 MaxIQ cache hits and misses 124 MaxIQ pool 48 MaxIQ statistics 120 124 mirroring 156 monitoring 103 to 106 112 118 to 119 clearing event log 105 component properties 88 email notifications 112 from address 113 changing from address 115 changing SMTP server 115 disabling 116 failed test emails 115 modifying recipient information 115 recipient addresses 112 re enabling 116 removing recipients 115 setup 112 SMTP server settings 113 test emails 114 Email Notifications Manager 112 event details 104 event log 51 104 event log messages 107 full event log 105 logged notifications 107 adding systems 107 disabling 111 failed test events 110 modifying systems 110 re enabling 111 removing systems 110 test events 109 notification types logged notifications 107 Notifications Manager 107 options 104 status icons 105 tasks 84 Index e 184 N Native Command Queuing 94 NCQ 94 non redundant logical drives 155 Notification Manager Actions menu 167 buttons 172 notification types email notifications 112 notification
82. age 65 e Initialize priority see page 66 e Initialize method see page 66 e MaxIQ cache see page 79 Click Next To apply the changes immediately click Apply Chapter 6 Modifying Your Direct Attached Storage e 65 To schedule the changes for later click Schedule then set the date and time For more information see Scheduling a Task on page 82 Changing the Stripe Size The stripe size is the amount of data in KB written to one partition before the controller moves to the next partition in a logical drive Stripe size options vary depending on your controller Normally the default stripe size provides the best performance For RAID 6 and RAID 60 logical drives the more disk drives there are in the logical drive the fewer the stripe size options Changing the Write Cache Setting The write cache setting determines when data is stored on a disk drive and when the controller communicates with the operating system e Disabled write through The controller sends or writes the data to a disk drive then sends confirmation to the operating system that the data was received Use this setting when performance is less important than data protection e Enabled write back The controller sends confirmation to the operating system that the data was received then writes the data to a disk drive Use this setting when performance is more important than data protection and you aren t using a battery backup cache or zero
83. age space you may want to set a date and time for the task to complete instead of running the task while there is activity on your storage space If a task must be performed regularly you can schedule it to recur at preset times You can schedule these Adaptec Storage Manager tasks e Expanding a logical drive e Changing a logical drive s RAID level e Modifying the stripe size of a logical drive e Verifying a logical drive e Verifying and fixing a logical drive To schedule one of these tasks 1 Complete each step of the task until you are prompted to click Apply Don t click Apply Configuration summary gt Click Apph to save your configuration changes RAID level New RAID level blew size 19 365 GB 29 048 GB Schedule button 2 Click Schedule The schedule window opens The window you see may be different from the one shown in this example depending on which type of task you are scheduling Choose the time and date you wish to start the reconfiguration To schedule the reconfiguration click Apply To cancel the changes click Cancel 07 21 PM PST 19 Dec 2007 H 1 2 3 4 5 6 7 8 9 10 11 12 13 14 45 160617 18 20 21 22 23 24 25 26 27 28 29 Chapter 7 Scheduling Recurring or Resource Intensive Jobs e 83 3 Set the date and time for the task Note Keep geography in mind If you are scheduling tasks on remote systems located in other geographical areas remember that the time you se
84. anager RaidMan ds Follow the on screen instructions to complete the installation Unmount the Adaptec RAID Controller Installation DVD umount mnt Chapter 2 Installing Adaptec Storage Manager e 22 Installing on Solaris Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation Any customization files you created with the previous version are saved and used in the upgrade To remove Adaptec Storage Manager type the pkgrm RaidMan command To install Adaptec Storage Manager on Solaris 1 Insert the Adaptec RAID Controller Installation DVD The DVD mounts automatically If it doesn t manually mount the DVD using a command similar to the one shown below Refer to your operating system documentation for detailed instructions mount F hsfs o ro dev dsk c1t0d0s2 mnt Install Adaptec Storage Manager pkgadd d lt mount point gt ASMCD solaris x86 manager StorMan pkg Follow the on screen instructions to complete the installation Eject or unmount the Adaptec RAID Controller Installation DVD Refer to your operating system documentation for detailed instructions Installing on FreeBSD To install Adaptec Storage Manager on FreeBSD 1 2 Insert the Adaptec RAID Controller Installation DVD Mount the Adaptec RAID Controller Installation DVD mount F cd9660 o ro dev acd0 lt mount point gt where mount point is the mount point of the DVD R
85. and manage system health event notifications tasks schedules and other on going processes on that system It sends notices when tasks are completed successfully and sounds an alarm when errors or failures occur on that system The Agent uses less memory than the full application If your storage space includes systems that won t be connected to monitors and therefore won t require the user interface described in this User s Guide you can choose to run the Agent only on those systems instead of the full application see page 14 You may want to do this if system resources are limited or if you want more system resources available for other tasks Note Linux or Unix users only If your storage space includes systems without X Windows installed or running you can run the Agent even though you can t run the full Adaptec Storage Manager application You can manage and monitor systems running the Agent only by logging into them as remote systems see page 32 You can also customize the Agent settings to suit your storage space requirements Chapter 1 Introduction to Adaptec Storage Manager e 15 Growing Your Storage Space with Adaptec Storage Manager As your requirements change Adaptec Storage Manager grows with your storage space as you add more controllers more disk drives more logical drives and more data protection A Simple Storage Space This example shows a simple storage space that might be appropriate in a home offi
86. and run Adaptec Storage Manager as an installed software application as described earlier in this chapter Bootable CD Mode Limitations Running Adaptec Storage Manager in bootable CD mode is not an alternative to running it as an installed software application Most of the features and functions described in this User s Guide are not available when you are running Adaptec Storage Manager from the DVD Bootable CD mode is only for configuring your controller before you install an operating system Getting Started in Bootable CD Mode This is a checklist of tasks to complete when you re building your storage space with Adaptec Storage Manager in bootable CD mode V Install your Adaptec by PMC RAID controller Y Run Adaptec Storage Manager see the following section V Create logical drives see page 35 For an introduction to the Adaptec Storage Manager window and its features see page 44 V Install your operating system and controller device drivers if appropriate V Install Adaptec Storage Manager as a software application as described earlier in this chapter YV Continue to build customize and manage your storage space as described in the rest of this User s Guide Running Adaptec Storage Manager from the DVD Note Before you begin ensure that your system is set up to boot from a DVD or CD drive Check the system BIOS to see if the CD drive is listed first in the boot order For more information refer to your system
87. and you relating to the subject matter of this Agreement No additional or any different terms will be enforceable against PMC Sierra unless PMC Sierra gives its express consent including an express waiver of the terms of this Agreement in writing signed by an officer of PMC Sierra You assume full responsibility for the use of the Software and agree to use the Software legally and responsibly This Agreement shall be governed by California law except as to copyright matters which are covered by Federal law This Agreement is deemed entered into at Sunnyvale California by both parties Should any provision of this Agreement be declared unenforceable in any jurisdiction then such provision shall be deemed severable from this Agreement and shall not affect the remainder hereof All rights in the Software not specifically granted in this Agreement are reserved by PMC Sierra Should you have any questions concerning this license contact PMC Sierra Inc Legal Department 1380 Bordeaux Drive Sunnyvale CA 94089 408 239 8000 Contents About This Guide PO a econ 11 What Yon Need to Khow Delore Ton Derin srci 11 Terminology Ledin Mis GUE cess S 11 Part I Getting Started 1 Introduction to Adaptec Storage Manager Getinge Storied ATC IGE issiskiria 14 Pe eee ee es 14 About the Adaptec Storage Manager Agent ccscrinsicmninaninnaniamuaks 14 Growing Your Storage Space with Adaptec Storage Managet ccseceeeees 15 D e T nn nN 17
88. apter 9 Monitoring Status and Activity e 124 Creating a Call Home Support Archive You can create a Call Home Support Archive to gather IO and usage statistics without waiting for the polling and transmission cycle to complete Information saved in the archive includes but is not limited to statistics logs device logs drive logs event logs error logs controller logs and MaxIQ logs The default name of the archive file is CallHomeSupport zip To create the call home support archive 1 Inthe Enterprise View select the local or remote system 2 Inthe menu bar select Actions then click Save call home support archive 3 Enter a name for the archive file or accept the default name then click Save Viewing Statistics Use the Statistics Viewer to view IO and usage statistics for the controllers hard drives SSDs and logical drives in your system including MaxIQ cache statistics Click on the component in the main window of Adaptec Storage Manager select Actions then e For hard drives SSDs or logical drives click View Statistics Data e For controllers select Advanced Statistics then click View Statistics Data The statistics listed vary depending on which type of component you select The example below shows the MaxIQ statistics for a logical drive including cache hits and misses and a histogram of cache hit distribution Advanced Statistics ne x j Device 0 Optimal 1 362 TB General
89. arm The alarm sounds 5 To stop the test click OK Chapter 8 Maintaining Physical Devices e 96 Silencing a System s Alarm When a Warning or Error level event occurs you can silence the alarm on your local system while you fix the problem To silence the alarm click the Silence button shown at right in the main Adaptec Storage Manager window Alternatively in the menu bar click Actions then select Agent actions Select Alarm actions then click Test alarm Changing a System s Alarm Settings By default an audible alarm sounds every five minutes or 300 seconds until silenced or until the event is resolved You can change the frequency of the alarm if required To change alarm settings on a system 1 2 In the Enterprise View select the system In the tool bar click Configure point to the system then click General Settings DI Configure ae Help hous 67a adaptec com Local system P rl General settings hs agen Notifications ca a Email Notifications nnector 0 CHO Tasks AON EOT ATN AOUN Advanced Statistics The Adaptec Storage Manager Agent General Settings window opens for the system you selected The alarm settings are circled in the next figure 5 Tasks m Notifications C Email Notifications General settings Agent system port Agent system base port number 34 571 Agent system notifications Save events to 05 log Error Warning sw Br
90. as dual drive failure protection is built from at least eight disk drives configured as two or more RAID 6 logical drives and stripes stored data and two sets of parity data across all disk drives in both RAID 6 logical drives Two sets of parity data provide enhanced data protection and striping improves performance RAID 60 logical drives also provide high data transfer speeds Quick Answers to Common Questions In this appendix FN aa EN arise snk eee ee 163 viats me dirende Ele hay 2 211 ul riora eea Raver renee nin 165 Whiatophons areon the Actions ment sinnerman 165 What tasks can be scheduled to run at a specified time sessesssessseessesssesssesssesssesssesssesse 168 This chapter provides quick references to frequently requested information about basic tasks functions and concepts in Adaptec Storage Manager Note For troubleshooting tips see Solving Problems on page 136 Appendix C Quick Answers to Common Questions e 163 How do l Set up my storage space Follow the five steps in the Getting Started Checklist on page 14 Create or add a new logical drive In the Enterprise View right click the controller you want then click Create logical device Or click either of the buttons shown at right or See Building Your Storage Space on page 26 Open the Configuration wizard In the Enterprise View right click the controller you want then click Create logical device Or click eit
91. ble or disable NCQ for the drives on a controller 1 Inthe Enterprise view select a controller 2 Inthe menu bar select Actions select NCQ then click Enable or Disable Disabling Statistics Logging on a Controller If you enabled statistics logging when you first logged in see page 31 Adaptec Storage Manager gathers IO and usage statistics for all the controllers on a system If you prefer not to gather statistics for a controller you can disable statistics logging on that controller To disable statistics logging on a controller 1 Inthe Enterprise view select a controller 2 Inthe menu bar select Actions select Advanced Statistics then click Disable Re Enabling Statistics Logging To re enable statistics logging repeat steps 1 and 2 in Disabling Statistics Logging on a Controller selecting Enable in Step 2 Chapter 8 Maintaining Physical Devices e 95 Resetting the Statistics Logs on a Controller Adaptec Storage Manager adds statistics to the statistics log for a controller cumulatively until you reset the log To reset the statistics log for a controller 1 Inthe Enterprise view select a controller 2 Inthe menu bar select Actions select Advanced Statistics then click Reset Testing and Silencing System and Enclosure Alarms Adaptec Storage Manager supports an audible alarm which is triggered on the local system when a Warning or Error level event see page 105 occurs on any system in your storage space
92. cache mode SyncArray Could not start the array verify SyncLogDrive Could not start the logical drive verify Targetinfo Could not write the logical drive target information Chapter 11 Solving Problems e 148 Error Error Message Text Unblock Could not unblock the specified logical drive UnkillOtherController Could not unkill other controller UserAccounts Could not write the target user account list VerifyArray Could not start the array verify VerifyFixHardDrive Verify with fix failed to start VerifyHardDrive Verify failed to start VolumelnUse Could not delete the specified logical drive One or more initiators are logged into the logical drive by PMC Appendices In this part Completing a Silent Windows Installation 0 150 Selecting the Best RAID Level ccceceeeeeeeeeeees 153 Quick Answers to Common QuestiOns ccseeeeeeeeee 162 Buttons and Icons At a Glance 2 2 cc cece ccc ccee ene ccceeeeneees 169 Part Ill Completing a Silent Windows Installation In this appendix Ce a aai 151 Available Properhes A Ascenso eeeniaemineneenieme 152 Esomple Command Line Installa Hons sesin 152 This appendix describes for advanced users how to complete a silent Windows installation of Adaptec Storage Manager instead of following the installation instructions provided in Installing on Windows on page 19 A silent installation uses command line parameters to comp
93. cal drive You may want to do this to Make disk drive space available for another logical drive Make a dedicated hot spare into a global hot spare Remove the hot spare designation from a disk drive that is no longer being used as a hot spare When a hot spare is built into a logical drive after a disk drive failure it retains its hot spare designation even though it can no longer protect the logical drives it s assigned to See Recovering from a Disk Drive Failure on page 138 for more information To remove or delete a dedicated hot spare 1 2 In the Enterprise View click the controller associated with the hot spare In the Physical Devices View click the hot spare In the menu bar select Actions then click Delete dedicated hot spare drive or click Remove dedicated hot spare drive from then select the logical drive you want in this example Device 1 File View Remote Actions Help fi oad A Create Create dedicated hot spare drive for Remove dedicated hot spare drive from Delete dedicated hot spare drive Set drive state to failed Change write cache mode to write through Enterprise view Blink physical drive Properties o i HIL6617 adz The hot spare is deleted or removed and the disk drive becomes available for other uses in your storage space Deleting a Global Hot Spare You can delete a global hot spare You may want to do this to Make disk drive space available
94. cal drives at once Chapter 4 Exploring Adaptec Storage Manager e 49 Click on a logical drive to highlight the disk drives that comprise it in the Physical Devices View Physical devices Logical devices Controller 1 Tt Connector 0 CHO Re Logical devices 7 B a a a D fs Ws __________ Five disk drives plus one hot spare comprise the selected RAID 6 logical Connector 1 CN1 drive Po amp amp amp e Connector 2 CH2 o a a 2 amp Connector 3 CH3 CG gf Gc es You can also click on any disk drive to see which if any logical drive it belongs to A disk drive shaded in light blue is not part of any logical drive What do the icons in the Logical Devices View mean Icon Description Logical drive Logical drive with healthy hot spare 2 Logical drive being initialized 1g Logical drive being modified Logical drive being rebuilt after disk drive failure Chapter 4 Exploring Adaptec Storage Manager e 50 Revealing More Device Information You can reveal more information about disk drives and logical drives by using the View buttons circled below to change what information displays Note Not all views are available for all components Physical devices gheatthedt Connector 0 CHO D es amp amp Logical devices 2 gt Connector 1 CH1 Physical devices gt o o amp Default View Text View Connector 0 CHO T g Device
95. ce or for a small business This storage space includes one RAID controller and three disk drives installed in a server For data protection the disk drives have been used to build a RAID 5 logical drive Business and Customer Data Server with RAID Controller System running and Disk Drives Adaptec Storage Manager An Advanced Storage Space This example shows how you can grow your storage space to meet the expanding requirements of your business On the first server segments of space from each disk drive have been used to build two RAID 5 logical drives A second server connected to two 12 disk drive enclosures has been added The additional storage space has been used to create two RAID 50 logical drives The Administrator of this storage space can create and modify logical drives and monitor both controllers disk drives and enclosures from a single system called the local system see page 27 Accounting and Payroll Data System running Adaptec Storage Manager gt SS se PSPS 3 Pee See eee ee S gt gt gt gt Swe Sor S BCE es eS eer LM f Server with RAID Network controller and disk drives SAN Connection Personnel Data Server with RAID 3 Ea RAID controller running S 50 Adaptec Storage Manager Agent Storage enclosures with Customer Data disk drives installed Chapter 1 Introduction to Adaptec Storage Manager e 16 Continuing to Grow Your Storage Space As your needs change A
96. ces Logical devices Direct Attached Storage Controller 3 Adaptec 4800545 fy EI T ia 7 iia bou 287a adaptec com Local system W Controller 1 Adaptec 52445 Enclosure 0 ADAPTEC SANbloc 50 g3 Logical devices 1 i Controller 2 Adaptec 3805 Controller 3 Adaptec 4800SAS b 63 D D D 9 E G HIL6617 adaptec com i b a ese You can perform most tasks by selecting a controller in the Enterprise View and working with its associated devices in the Physical and Logical Devices Views Chapter 4 Exploring Adaptec Storage Manager e 47 What do the Enterprise View icons mean Icon Description System with direct attached storage controller and directly attached disk drives or enclosures Enclosure Controller The Physical Devices View When you select a controller in the Enterprise View information about the physical devices connected to that controller appear in the Physical Devices View Disk drives designated as hot spares have plus signs beside them Enterprise view Physical devices Direct Attached Storage Controller 1 Adaptec 52445 7 iat bous28 fa adaptec com Local system Controller 1 Adaptec 52445 Connector 0 CH0 i Controller 2 Adaptec 3805 i Controller 3 Adaptec 4800545 i HILG617 adaptec com gt os aie os az creel ase coo E prev Connector 1 CH1 gt 2 amp amp amp Connector 2 CH gt amp Gc a Connector 3 CH3 gt 2 e amp amp Con
97. change Changing an Operating System s Event Log Setting In addition to the Adaptec Storage Manager event log all Warning and Error level events on a system are recorded in its operating system event log You can customize the level of events that are recorded or you can disable operating system event logging To change or disable operating system event logging on a system 1 2 In the Enterprise View select the system In the tool bar click Configure point to the system then click General Settings Ey Configure E Help bou 287a adaptec com Local system Ta General settings h m Notifications E E Email Notifications nnector 0 CHO Tasks ents ents om om Advanced Statistics The Adaptec Storage Manager Agent General Settings window opens for the system you selected Advanced Statistics FE Email Notifications Notifications General settings Agent system port Agent system base port number 34 571 Agent system notifications Save events ta OS log Error Warning sw Broadcast events to logged in users F Sound alarm Alarm interval Seconds 300 Auto discovery Enable auto discovery Auto discovery scopes Auto Discovery Auto discovery base port number 34570 Auto discovery heartbeat interval in seconds 360 SLP Directory Agent IP address optional Note You can access other utilities in this window such as the Task Manager See Scheduling Recurring
98. controller detects the reinserted or new disk drive and begins to rebuild the logical drive Chapter 11 Solving Problems e 142 Solving Notification Problems To test notifications on your storage space you can send test events or emails to ensure that they re being received properly If your test event fails 1 Ensure that the remote system is powered on and running Adaptec Storage Manager 2 Open the remote system s System Properties window see Step 4 on page 110 and double check the TCP IP address and port number 3 Try sending the test event again If your test email fails 1 Ensure that the recipients email address is correct See Modifying a Recipient s Information or Removing a Recipient on page 115 to modify the address 2 Ensure that your SMTP server address is correct See Modifying Email Settings on page 115 to modify the address 3 Try sending the test message again Creating a Support Archive File Your Adaptec Storage Manager service representative might ask you to create a configuration and status information archive file to help diagnose a problem with your system To create the archive file 1 Inthe Enterprise View click the local or remote system on which the problem is occurring 2 Inthe menu bar select Actions then click Save support archive 3 Enter a name for the archive file or accept the default name then click Save Chapter 11 Solving Problems e 143 Understanding Error and Warni
99. d usr StorMan 2 Launch the Adaptec Storage Manager script sh StorMan sh 3 If prompted register the controllers on the local system 4 Continue with Enabling Statistics Logging in Adaptec Storage Manager on page 31 FreeBSD 1 Change to the directory where Adaptec Storage Manager is installed cd opt StorMan 2 Launch the Adaptec Storage Manager script sh StorMan sh 3 If prompted register the controllers on the local system 4 Continue with Enabling Statistics Logging in Adaptec Storage Manager on page 31 Chapter 3 Building Your Storage Space e 31 Enabling Statistics Logging in Adaptec Storage Manager When you log in for the first time Adaptec Storage Manager prompts you to enable statistics logging on your system If you enable statistics logging Adaptec Storage Manager periodically calls home and sends the data to Adaptec by PMC Product Support or other designated contact for analysis See Logging Statistics for Remote Analysis on page 120 for more information re s Confirm Adaptec is constantly striving to optimize the performance of its storage controllers To supportthis goal Adaptec requests your permission to periodically gather VO statistics and configuration details from your controller and transmit that information back to Adaptec for analysis Permitting this operation will not impact your controller s performance and none of your stored data will be transmitted Ifyou change your mind you can easily dis
100. d to create this logical drive have available space left over you can use them to create a new logical drive see page 63 or to expand an existing logical drive see page 70 Chapter 6 Modifying Your Direct Attached Storage e 62 Including Different sized Disk Drives in a Logical Drive You can combine disk drives of different sizes in the same logical drive If the logical drive includes redundancy however the size of each segment can be no larger than the size of the smallest disk drive See Selecting the Best RAID Level on page 153 for more information about redundancy Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives To create a logical drive with disk drives of different sizes follow the instructions in Building Your Storage Space on page 26 When the logical drive is created it appears similar to the example in the next figure where a RAID 5 logical drive includes two disk drives of one size and two of another the disk drive icons indicate that the two larger disk drives still have available space Physical devices Logical devices W Controller 2 eS Fe Connector 0 CHO a Logical devices 1 v Device 0 Hot spare 19 531 GB D 5 Device 1 Optimal 19 531 GB Disk drive icons show gt Device 2 Optimal 49 828 GB space still avai
101. d to solve the problem Ifyou need help contact your network administrator HTTP proxy settings HTTP proxy HTTP proxy port Send Call Home test message Enter your HTTP proxy server name and port number Click OK Sending a Test Message To ensure that your contacts are receiving logged statistics you can send a test message 1 2 In the Enterprise View select the system you want On the tool bar click Configure point to the system then click Advanced Statistics The Advanced Statistics Manager opens On the menu bar select Actions then click Call Home connection settings The Call Home connection settings window opens Click Send Call Home test message A message appears indicating either that the test message was sent successfully or that the test failed Chapter 9 Monitoring Status and Activity e 123 Click OK to clear the message then click Cancel to close the Call Home connection settings window Note If the test fails try opening port 80 If the test continues to fail your system administrator may need to add the Adaptec Storage Manager Agent to your proxy server s white list Disabling Call Home Messages If you prefer not to send statistics to Adaptec or other contacts you can disable call home messages Adaptec Storage Manager will continue to collect statistics but will not send them to your contacts for analysis To disable call home messages on a system 1 Inthe Enterprise View
102. daptec Storage Manager will help you grow your storage space to include multiple controllers storage enclosures and disk drives in multiple locations In this example multiple systems servers disk drives and enclosures have been added to the storage space The Administrator can create and modify logical drives and monitor all the controllers enclosures and disk drives in the storage space from the local system see page 27 Server running Adaptec Storage enclosures with Storage Manager Agent disk drives installed a gt g O EEN ae gt y e RAIDS System running Adaptec Storage Manager Server with RAID controller and disk drives installed gt RAID 60 Server running Adaptec a Te Storage Manager Agent o Network SAN Connection Server running Adaptec Storage enclosures with Storage Manager Agent disk drives installed Chapter 1 Introduction to Adaptec Storage Manager e 17 System Requirements To install Adaptec Storage Manager and create a direct attached storage space each system in your storage space must meet these requirements PC compatible computer with Intel Pentium 1 2 GHz processor or equivalent At least 256 MB of RAM 80 MB of free disk drive space 256 color video mode DVD ROM drive One of these operating systems Note For the latest on operating system version support check the readme on your RAID Controller Installation DVD or visit the Support area of the Adaptec Web Site
103. dditional scenarios for creating logical drives and provides instructions for modifying a logical drive as it s being created To create a new logical drive of a specified size see the following section To create a logical drive from different sized disk drives see page 62 To create a logical drive using available segments of disk drives see page 63 To stop the creation of a new logical drive see page 63 To change the priority of a new logical drive s creation see page 63 Creating a Logical Drive of a Specified Size As described in Step 7 on page 39 Adaptec Storage Manager automatically sets the size of a new logical drive to maximize the capacity of the disk drives that it comprises However you can choose to set the size for a new logical drive You may want to do this to maximize your available disk drive space or allocate available space to more than one logical drive To set the size of a logical drive 1 2 Complete Steps 1 through 7 in Custom Configuration Advanced on page 38 Click Advanced Settings The maximum size of the logical drive appears in the Size GB box Enter the new size for the logical drive The size you enter must be less than or equal to the maximum size Click Next Review the logical drive settings click Apply then click Yes Adaptec Storage Manager builds the logical drive The configuration is saved in the Adaptec controller and in the physical drives If the disk drives you use
104. ding copyright laws and that you will not copy transmit perform or distribute any audio or other content using the Software without obtaining all necessary licenses or permissions from the owner of the content 2 Restrictions You may not distribute copies of the Software to others or electronically transfer the Software from one computer to another over a network You may not post or otherwise make available the Software or any portion thereof in any form on the Internet You may not use the Software in a computer service business including in time sharing applications The Software contains trade secrets and in order to protect them you may not decompile reverse engineer disassemble or otherwise reduce the Software to a human perceivable form YOU MAY NOT MODIFY ADAPT TRANSLATE RENT LEASE LOAN RESELL FOR PROFIT DISTRIBUTE NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE SOFTWARE OR ANY PART THEREOF 3 Ownership of Software As Licensee you own the media upon which the software is recorded or fixed but PMC Sierra and its licensors retain title and ownership of the Software recorded on the original media and all subsequent copies of the Software regardless of the form or media in which or on which the original and other copies may exist This license is not a sale of the Software or any copy 4 Confidentiality You agree to maintain the Software in confidence and that you will not disclose the Software to any third party without
105. disk drives Express Configuration The Easy Way When you use express configuration Adaptec Storage Manager automatically creates logical drives by grouping together same sized physical disk drives and assigns RAID levels based on the number of physical disk drives in a logical drive e A logical drive with three or more physical disk drives is assigned RAID 5 e A logical drive with two physical disk drives is assigned RAID 1 e A logical drive with only a single physical disk drive becomes a simple volume which does not offer redundancy Note To create a logical drive with any other RAID level you must use the custom method as described on page 38 See Selecting the Best RAID Level on page 153 for more information about RAID levels By default logical drive size is set by Adaptec Storage Manager and automatically maximizes the capacity of the disk drives However you can choose to specify a size for a logical drive if required To build your storage space with the express method 1 Inthe Enterprise View select the system you want then select the controller you want 2 On the toolbar click Create File Wiew Actions Help fil oad 4 Create Properties Enterprise view Direct Attached Storage ia localhost Local system Controller 1 Adaptec 3805 i Controller 2 Adaptec 31605 Chapter 3 Building Your Storage Space e 36 3 When the wizard opens ensure that Express configuration is selected then cl
106. e a controller alarm see page 93 e To disable a controller alarm see page 93 e To rescan a controller see page 93 e To save your controller configuration see page 94 e To set the controller s default task priority see page 94 e To enable Native Command Queuing NCQ on a controller see page 94 e To disable statistics logging on a controller see page 94 Registering New Controllers Fach time you log in to Adaptec Storage Manager it searches for new controllers in your storage space If it detects a new controller the New Hardware Detected window opens and prompts you to register it To stay informed about Adaptec products and special offers register your controllers by clicking Register Now in the New Hardware Detected window Follow the on screen instructions to complete the registration Testing a Controller Alarm Note Not all controllers have alarms Refer to your controller s documentation for more information If you controller has an alarm that alarm is enabled by default To test a controller alarm to ensure that its working 1 Ensure that the speakers on your local system arent muted 2 Inthe Enterprise View select the controller you want Chapter 8 Maintaining Physical Devices e 93 3 Inthe menu bar click Actions select Alarm actions then click Test alarm File View Remote Actions Help fi oad A Create 4 Create Configure lt H Delete all logical devices Ent
107. e in more than one logical drive at the same time one failure per logical drive and the logical drives have hot spares protecting them the controller rebuilds the logical drives with these limitations e A hot spare must be of equal or greater size than the failed disk drive it s replacing e Failed disk drives are replaced with hot spares in the order in which they failed The logical drive that includes the disk drive that failed first is rebuilt first assuming an appropriate hot spare is available see the previous bullet If there are more disk drive failures than hot spares see Failed Disk Drive Not Protected by a Hot Spare on page 139 If copyback is enabled data is moved back to its original location once the controller detects that the failed drive has been replaced See Enabling Copyback on page 58 for more information Disk Drive Failure in a RAID O Logical Drive Because RAID 0 volumes do not include redundancy if a disk drive fails in a RAID 0 logical drive the data can t be recovered Chapter 11 Solving Problems e 140 Correct the cause of the failure or replace the failed disk drives Then restore your data if available Multiple Disk Drive Failures in the Same Logical Drive If multiple disk drives fail in the same logical drive you may be able to recover the data by recreating the logical drive in the wizard without the initialization step Omitting the initialization step reconstructs the logical drive
108. e options shown in Local and remote systems below See About the Actions Menu on page 45 for more information Local and remote systems In the Enterprise View click on a system In the menu bar select Actions to view these options Actions Help Then select Action actions to view these options Agent actions t Actions Help Agent actions he H Configure Save printable configuration View event log Save support archive Alarm actions Clear logs on all controllers Save printable configuration Save support archive Clear logs on all controllers Change display group Properties Change display group b Properties Controller 1 RAID controller ammm e m Appendix C Quick Answers to Common Questions e 166 Controllers In the Enterprise View click on a controller In the menu bar select Actions to view these options Then select Alarm actions to view these options Actions Help A Create Delete all logical devices Actions Create Configure amp Delete all logical devices Initialize all ready drives Alarm actions Blink all physical drives E Rescan Initialize all ready drives Background consistency check gt Alarm actions N H Silence alarm Enable copy back mode Blink all physical drives Test alarm ty Rescan Disable Properties Background consistency check o ge ee 4 tu e re ey Enable copy back mode Properties re 1 ADAPTEC SA Disk drives
109. ec RAID controller feature that allows data that has been moved to a hot spare to be returned to its original location once the controller detects that the failed drive has been replaced D DAS Direct attached Storage Data storage that is physically connected to a server See also LAN SAN dedicated hot spare A drive that can take the place of a failed drive only on the fault tolerant array to which it is explicitly assigned degraded array A redundant array in which one or more members have failed such that the data remains intact but redundancy is compromised The array and all data remain accessible but another drive failure will cause the array to fail resulting in data loss drive segment See segment dual drive failure protection Another name for a RAID 6 or RAID 60 logical drive E Email Notification Manager A utility within Adaptec Storage Manager that emails event messages to selected recipients See also email notifications Notification Manager email notifications Event messages about remote systems that are emailed to selected recipients event Activity on your storage space such as a disk drive failure or logical drive verification F fault tolerance The ability of a system to continue to perform its functions even when one or more disk drives have failed firmware A combination of hardware and software software written onto read only memory ROM format See initialize G GB GigaByte 1 0
110. ec Storage Manager Note The system must be running the Adaptec Storage Manager Host name or TEPAP address System startup port number User name administrator Password freer Save user name password Login to all selected systems with this user name and password E Ontonal flatts I securi ls enabled and fleics are Dank systenn will De added without fogin To add all selected systems to the Enterprise view without logging in select Add all selected systems to managed system view without logging in Choosing this option causes all other options to be grayed out 7 Click Connect The wizard closes and the selected systems are added to the Enterprise View Note Adaptec Storage Manager adds all selected systems to the Enterprise view even if login fails on some systems For those systems try logging in again with different credentials Changing Auto Discovery Settings Auto discovery in Adaptec Storage Manager is enabled by default The auto discovery task runs in the background each time Adaptec Storage Manager is started You can disable auto discovery if desired and configure the auto discovery settings described below To change auto discovery settings on a system 1 Inthe Enterprise View select the local system 2 Inthe tool bar click Configure point to the system then click General Settings EN Configure ae Help hou2s247a adaptec com Local system F Ta General settings Notifications
111. ecting Enable Notifications during Step 3 Clearing the Notifications Manager Log The bottom panel of the Notifications Manager displays status information and messages about the Notification Manager itself such as whether notifications were sent successfully or not To make it easier to monitor recent events you can clear the log on a selected system To clear the Notification Log 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Notifications The Notifications Manager opens 3 On the menu bar click File select Clear the event log then click Notifications File View Actions Help Clear the event log E Notifications Help Email TES F F Close Em mail Notifications as Tasks Advanced Statistics Tasks Host name Port Last event sent Advanced Statistics ho Fea ardanta en JAETA Ca O O a A E a A m E a Dr a ECAR T F EN E O 4 Click Yes to clear the log The log is cleared Chapter 9 Monitoring Status and Activity e 112 Notifying Users by Email About Status and Activity You can set up Adaptec Storage Manager to send email messages or notifications to a selected email address when an event such as the creation of a pool or the failure of a disk drive occurs on a system Email notifications can help you monitor activity on your entire storage space from any location and are especially useful in storage spaces that include multiple syst
112. edict drive failures For MaxIQ compatible SSDs Adaptec Storage Manager displays SMART statistics for the drive using Self Monitoring Analysis and Reporting Technology It also displays wear level and longevity indicators For non MaxIQ compatible SSDs Adaptec Storage Manager displays the same statistics except for longevity Note For more on using MaxlQ in Adaptec Storage Manager see Configuring the MaxlQ Cache on page 79 and Logging Statistics for Remote Analysis on page 120 For a list of MaxlQ compatible Solid State Drives see www adaptec com compatibility To view the SMART statistics for a SSD select the drive in the Physical Devices View click the Properties button then select the Smart tab To view wear level and longevity indicators for the SSD select the Status tab Properties Phy 6 Ready 30 517 MB Device Capacity Status V ID Mame NormalizedCurrent Mormalizedyvorst Thresald Raw alue 0x03 Spin Up Time in millisecs 100 0 0 0x04 StartiStop Count 100 0 0x05 Reallacated Sectors Count 100 100 oo coo A of 0x09 Power On Hours 100 100 1026 OxO Power Cycle Count 100 100 ar Cee Power off Retract Count 100 100 46 ea ee ce OxES Media Wearout Indicator qq r a r 450 O E1 Host vrites in Gigabytes 200 D Phy 6 Ready 30 517 MB UE Load In time 255 OxES Torque Amplification Count O ean s pacity Status Phys OxE4 Power Off Retract Cycle 0 Medium errors Parity error
113. ems running the Adaptec Storage Manager Agent only Only the users you specify receive email notifications You can specify which types of events generate email messages Error Informational Warning You can also specify if you want to be notified instantly when an event occurs to ensure that urgent issues receive immediate attention from the right people Alternatively you can specify that you want events coalesced and receive only one email message for each event type Follow the instructions in this section to Set up email notifications see page 112 Send a test email see page 114 e Modify a recipient s information or remove a recipient see page 115 e Modify email settings see page 115 e Disable email notifications see page 116 Setting Up Email Notifications This section describes how to set up email notifications for one system If you want to monitor multiple systems by email you must complete the tasks in this section for each one separately Before you begin note this information e The address of your Simple Mail Transfer Protocol SMTP server host name and domain or TCP IP address e The name and email address of the person who will receive email notifications To set up email notifications 1 Inthe Enterprise View select the system you want 2 Inthe Adaptec Storage Manager tool bar click Configure point to the system then click Email Notifications Ey Configure ae Help bou 287
114. en you can add or delete systems as your storage space grows and changes Follow the instructions in this section to e Set up logged notifications see the next section e Send a test notification see page 109 e Modify a system s information or remove a system see page 110 e Disable logged notifications see page 111 e Clear the notification event log see page 111 Setting up Logged Notifications This section describes how to set up logged notifications for one system in your storage space You must complete the tasks in this section for each individual system that you want to monitor with logged notifications To set up logged notifications for a system 1 Note this information for each system that will receive event notifications about the selected system e Host name or TCP IP address e TCP IP port number or the default 34571 2 Inthe Enterprise View select the system you want Chapter 9 Monitoring Status and Activity e 108 3 On the tool bar click Configure point to the system then click Notifications vI Configure ae Help hou223fa adaptec com Local system F Ta General settings Management service build name b mi Notifications k Email eR en Tasks Controller 1 Advanced Statistics The Notifications Manager opens The local system is automatically included in the list of systems receiving logged notifications By default all local events are listed in the local event log
115. er Could not restart the specified controller Could not shut down the specified controller Could not create the diskset There was an error creating specified logical drive Could not create a simple volume Could not change the background consistency check mode Failed drive Controller internal failure Failed drive Device not found Failed drive Specified device will not come ready Failed drive Specified disk drive added to server Failed drive Specified disk drive does not belong Failed drive Specified disk drive does not belong Failed drive Specified disk drive not found Failed drive Specified disk drive is not part of the cluster Chapter 11 Solving Problems e 145 Error Error Message Text DDDHardwareError Failed drive Internal hardware error DDDInternalHW Failed drive Internal hardware error DDDIOSubSystem 1 Failed drive I O subsystem error DDDIOSubSystem2 Failed drive I O subsystem error DDDIOSubSystem3 Failed drive I O subsystem error DDDSCSI1 Failed drive SCSI error DDDSCSI2 Failed drive SCSI error DDDSCSI3 Failed drive SCSI error DDDSCSIBusParity Failed drive SCSI bus parity error DDDSCSIBusTest Failed drive SCSI bus test error DDDSCSIChanNotOperational Failed drive SCSI channel is not operational DDDSCSIErrUnknown Failed drive Unknown SCSI error DDDUnknownDriveFound Failed drive Unknown disk drive on controller DDDUnknownDrivelnCluster Failed drive Unknown disk drive in cluste
116. er permissions 28 user permissions 28 V verifying and fixing logical drives 68 verifying logical drives 68 69 automatic verification 68 background verification 68 icon 69 manual verification 68 View buttons 50 Views enclosures 50 Full Size Capacity 50 Relative Size Capacity 50 Text Description 50 VMWare installing Adaptec Storage Manager 22 23 W Windows installing Adaptec Storage Manager 19 silent installation 150 SNMP support 117 starting the Agent 32 uninstalling Adaptec Storage Manager 52 write cache 65 write back 65 write through 65 Index e 187 adaprec by PMC PMC Sierra Inc 1380 Bordeaux Drive Sunnyvale CA 94089 USA Copyright PMC Sierra Inc 2011 Allrights reserved Adaptec and the Adaptec by PMC logo are trademarks of PMC Sierra Inc Part Number CDP 00263 01 A Rev A
117. erprise view Gy Direct Attached o il bou2287a a Controlli 4 Controll i Controll o dm HIL LGG17 adz Initialize all ready drives Silence alarm Test alarm hs Alarm actions Blink all physical drives Rescan Background consistency check Disable Disable copy back mode Properties CH 1 e 0 Ready 9 766 The alarm sounds 4 To stop the test click OK Silencing a Controller Alarm You can silence the alarm on a controller while you fix the problem To silence the alarm click the Silence button shown at right in the main Adaptec Storage Manager window Disabling a Controller Alarm You can disable the alarm for a selected controller if required Caution If you disable the alarm no audible signal will sound when an error occurs on the controller To disable a controller s alarm 1 Inthe Enterprise View select the controller you want 2 Inthe menu bar click Actions select Alarm Actions then click Disable shown in the figure in Step 3 on page 93 The alarm is disabled for that system Rescanning a Controller After you connect a disk drive to or remove a Ready non failed disk drive from a controller Adaptec Storage Manager may not recognize the change until it rescans the controller To rescan a controller 1 Inthe Enterprise View click the controller 2 Inthe menu bar select Actions then click Rescan Adaptec Storage Manager
118. essressesseessesseessesses 52 Uminstaling Adaptec Storage Manaret oo sees sseiacesussserencyaduxeiesbiivsnnestsanananarananas 52 Protecting Your Data Crestine and Mammie ine Hot SPU oper eeee ne nee ner re tent tte eererens tert ieee EREE NE 55 oD Gree E enna en pre erst Tater ert een art tar trer eter trtyrete seer etree inter r ore 58 Modifying Your Direct Attached Storage Be Ee proa 60 Creating and Modifying Logical 1s cic cravacierrrcicsiteieennernuieniaen 6l Pee E E E EEE 64 Optimizine Logical Drive PerlormantE ssns ene er 67 T e E O E tr er ae iene te Eee ee ene ee 68 Increasing the Capacity Of a Logical DITIVE icctisestehenthuntiasdiconeinsneisavsbiaibiiniinadsaitics 70 Changing the RAID Level of a Logical Drive s ssssessssesssessrsssessressrssressessees 71 jie cient cg es e N a i eee enone been ne EEE A ee niente Rerneen entre TTT 72 B D o AIEE IEE AE A Ta ye nnn naeeenaeeoucenueumescsuaues 74 Maintaining an Energy Efficient Storage Space ssccicictereseseseresetvientsatorendenerss 76 ey A a a E R 79 Scheduling Recurring or Resource Intensive Jobs eE a T od eae ae ne el ve een ne ee 82 Bare load Tak DETE eaaa aE 83 Contents e 8 PNG T E a aaa 4 gt 5 Ez an a Tak e00 0e0o0o0000 0000000000000000 0000000000000000 000000000000000 0000000000000000 000000000000 85 Disabling the T Task N UEC ol gener ner eee bere erent enter Maintaini is aae ID Pe avai dedienen it etches ene E EAA Working with Failed or
119. evice ID 3 World wide name SO0000000000000h Interface type Serial attached SCS Logical device Lodical device name Device 0 RAID level 5 Data space 19 365 GB Parity space 9 683 GB Date created 129 200 Stripe size 258K Interface type Serial attached SCS Blinking a Component You can blink the LEDs on enclosures or disk drives inside enclosures to identify where they are physically located in your storage space This table describes how to blink specific enclosures and disk drives To Blink Right click The disk drive Disk Drive icon All disk drives connected to that controller Controller icon in the Enterprise View or in the Physical Devices View The enclosure Enclosure Management Device icon All disk drives included in a logical drive Logical Drive icon All disk drives included in all the logical Text In the Logical Devices View of a drives on a selected controller controller with multiple logical drives All disk drives connected to selected Text In the Physical Devices View of a controller ports controller with multiple ports All disk drives connected to a selected Text In the Physical Devices View of a controller channel controller with multiple channels All disk drives connected to a selected Text In the Physical Devices View of a controller connector controller with multiple connectors To blink a component 1 In Adaptec Storage Manager right click the component then click Blink
120. ewmadaptec cam aa warning e ee Natalie 000 nwildingmadaptec cam Errar o Instant Never i i SCsi d barnt adaptec com Error Coalesced Meyer Repeat the steps in this section for each system you want to monitor with email notifications Close the Email Notifications Manager then continue by sending test messages to all recipients as described in the next section Sending a Test Message To ensure that an email recipient is receiving event notifications you can send them a test message To send a test message 1 2 In the Enterprise View select the system you want In the Adaptec Storage Manager tool bar click Configure point to the system then click Email Notifications The Email Notifications Manager opens Click on the email address you want to send the test message to Note You can only send a test message to one email address at a time Chapter 9 Monitoring Status and Activity e 115 4 On the menu bar select Actions then click Send test message File View Actions Help Add em Add email recipient amp Delete email recipient ae Help Email Notifications f pL Tasks f Adwanced Statistics Genera a Modify email recipient Jasmine send test message om Error Warning Coalesced Mever SMTP server settings m Error instant Never O Oo Disable Email Notifications The test message is sent If the test is successful the email recipient receives the test message If the test fails
121. f a disk drive fails In RAID 5 logical drives parity data represented by Ps in the next figure is striped evenly across the disk drives with the stored data Drive segment size is limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and two 400 GB disk drives can contain 750 GB of stored data and 250 GB of parity data as shown in this figure ever Eon Drive Segment Size Smallest Disk Drive Disk Drive 2 ES aie Disk Drive 1 Disk Drive 3 400 GB Disk Drive 2 Disk Drive 3 Unused Space 150 GB Disk Drive 4 400 GB pis es Unused Space 150 GB AIH Disk Drives in Logical Drive RAID 5 750 GB plus Parity and Spare Logical Drive P RAID 5EE Logical Drives Appendix B Selecting the Best RAID Level e 159 A RAID 5EE logical drive also referred to as a hot space is similar to a RAID 5 logical drive except that it includes a distributed spare drive and must be built from a minimum of four disk drives Unlike a hot spare see page 55 a distributed spare is striped evenly across the disk drives with the stored data and parity data and can t be shared with other logical disk drives A distributed spare improves the speed at which the logical drive is rebuilt following a disk drive failure A RAID 5EE logical drive protects your data and increases read and write speeds However capacity is reduced by two disk drives worth of space which is
122. fications ad devices i Optimal 29 802 GB rs Advanced Statistics The Advanced Statistics Manager opens Advanced Statistics Manager on Advanced Statistics Tab File View Actions Help 2 Help General settings Notifications Email Notifications Tasks Advanced Statistics Statistics logging frequency 3hr Save as CSV Statistics transmit frequency ee 4 Week 3 Week 4 Month Send statistics data to v Adaptec Others Days to keep statistics logs 1 day 3 day 14Week 3Week 1Month 3Month Always Save statistics logs at ptectAdaptec Storage Manager _ Send customer contact Contact person Email ID Phone Number clear all logs Apply Cancel Time Source Call Home message description D 02 24 2010 06 21 23 AM PST Advanced Statistics Manager Advanced Statistics enabled D 02 22 2010 03 53 20 PM PST Advanced VO Statistics Man Advanced I O Statistics Manager started with messages En D 02 22 2010 03 53 20 PM PST Advanced Statistics Manager Advanced Statistics Manager started with messages Disab Adjust the Statistics logging frequency slider The default is 15 minutes Select Save as CSV to save the statistics logs in both CSV and XML format the default is XML only Adjust the Statistics transmission frequency slider The default is 1 day In the Send statistics to field select Adaptec and or Others If you select Othe
123. for another logical drive Make a global hot spare into a dedicated hot spare Remove the hot spare designation from a disk drive that is no longer being used as a hot spare When a hot spare is built into a logical drive after a disk drive failure it retains its hot spare designation even though it can no longer protect the logical drives it s assigned to See Recovering from a Disk Drive Failure on page 138 for more information To remove or delete a dedicated hot spare 1 2 In the Enterprise View click the controller associated with the hot spare In the Physical Devices View click the hot spare Chapter 5 Protecting Your Data e 58 3 Inthe menu bar select Actions then click Delete hot spare drive File View Remote Actions fi add A Create Enterprise view E Direct Attached E bou2287a a 4 Controll Wi Controll i Controll Delete hot spare drive N Set drive state to failed Change write cache mode to write through Blink physical drive Properties The hot spare is deleted and the disk drive becomes available for other uses in your storage space Enabling Copyback When a logical drive is rebuilt using a hot spare see page 138 data from the failed drive is transferred to the hot spare When copyback is enabled data is moved back to its original location once the controller detects that the failed drive has been replaced Once the data is copied back the
124. g 119 introduction 14 starting Linux 32 OpenServer 33 Solaris 33 UnixWare 33 Windows 32 alarm changing settings 96 controllers disabling 93 silencing 93 testing 92 disabling controller level 93 enclosure level 97 system level 97 enabling system level 97 enclosures disabling 97 silencing 97 testing 97 frequency 96 systems disabling 97 enabling 97 silencing 96 testing 95 testing Index e 180 controller level 92 enclosure level 97 system level 95 archive file 142 audible alarm See alarm auto discovery 128 automatic verification 68 background consistency check 68 69 background verification 68 blinking components 88 boards See controllers bootable CD mode 23 to 25 defined 23 24 broadcasting event alerts 118 Build initialize method 66 building storage space 26 to 42 bootable CD mode 24 custom configuration 38 express configuration 35 RAID Volumes 72 buttons Configure 108 112 Email Notification Manager 173 Events 105 main window 172 to 173 Notification Manager 172 Task Manager 173 C call home see statistics logging call home support archive 124 cards See controllers CD mode See bootable CD mode Clear initialize method 66 components blinking 88 defined 11 identifying 88 viewing properties 88 Configuration Event Detail window 104 Configure button 83 96 108 131 configuring 35 See also building storage space controller support 17 controllers Actions menu 166 blinking 88 disab
125. g Email Notifications selecting Enable Notifications during Step 2 Clearing the Email Notifications Log The Email Notifications log displays status information and messages about the Email Notification Manager itself such as whether email notifications were sent successfully or not To make it easier to monitor recent events you can clear the Email Notifications log on a selected system To clear the Email Notifications log 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Email Notifications The Email Notifications Manager opens Chapter 9 Monitoring Status and Activity e 117 3 On the menu bar click File select Clear the event log then click Email Notifications File View Actions Help Clear the event log gt Notifications Modify email recipient 4 Help Email Notifications k Close mail Notifications CO Tasks r L Advanced Statistics Event pe Motification Type Last message sent Pewee Le eee tee a mee lees ol hile sie Tasks Advanced Statistics Recipient name 4 Click Yes to clear the log The log is cleared Notifying Users by SNMP Trap About Status and Activity Note Before attempting the tasks in this section you should be familiar with SNMP traps concepts and technology If you are running Windows or Linux you can use your operating system to monitor Simple Network Management Protocol SNMP traps in your stora
126. g for RAID 1 RAID 1EE and RAID 10 logical drives It is recommended for use only with new drives Skip Init Reconstructs logical drive metadata without modifying or destroying other data on the disks Useful for recovering data when multiple drives fail in the same logical drive See page 140 for more information Chapter 6 Modifying Your Direct Attached Storage e 67 Optimizing Logical Drive Performance To ensure optimal performance of the logical drives in your storage space you can select a performance mode to improve I O throughput based on the needs of your application This feature is not supported on all controllers The following application specific performance modes are supported by Adaptec Storage Manager Performance Mode Performance Criteria Best Performance Dynamic default e Automatically adjusts criteria based on controller usage RAID level and disk drive type Online Transaction e 100 Random SAS Process OLTP e 60 80 Read e RO Sequential writes all request sizes Database a system that e 20 40 Write e RO File server and Web server facilitates and manages l ianeactonconented e 8Kb Blocks e R5 Sequential writes all request sizes applications such as Ro Web server data entry and retrieval e R6 Web server applications e R10 Sequential writes e R10 Web server SATA e RO Sequential reads all request sizes RO Sequential writes all request sizes RO File print server e R5 Seque
127. ge space such as disk drive failures and logical drive verifications One system typically the system where the GUI is installed can receive SNMP trap notifications To configure SNMP support on e Windows see the next section e Linux see page 118 Setting Up SNMP Notifications on Windows Note Be sure your Windows installation includes SNMP support Some older versions of Windows do not install SNMP by default To install and configure SNMP support 1 From your desktop open the Windows Computer Management tool then select Services from the tree r mi Computer Management m File Action view Window Help e aa EX Computer Management Local Name Description Status Startup Type Log System Tools Sa Remote Procedure Provides th Started Automatic Network 1 fal Event Viewer Sa Remote Procedure Manages t Manual Network i Ps shared Folders 84 Remote Registry Enables re Started Automatic Local Ser apike Sa Removable Storage Manual Local Sys E Device Manager 4 Routing and Remot Offers rout Disabled Local Sys con Sy Secondary Logon Enables st Started Automatic Local Sys aj Storage pe g Removable Storage Sy Security Accounts Storessec Started Automatic Local Sys i gt Disk Defr agmenter Bs Security Center Monitors S Automatic Local Sys Disk Management ey Server Supports fil Started Automatic Local Sys ts Services and Applications Sy Shell Hardware Det Started
128. gical drive level options 167 Notification Manager options 167 overview 45 165 to 168 Remove dedicated hot spare drive 57 Rescan 93 Save printable configuration 94 Save support archive 142 Send test event 109 Send test message 115 Set drive state to failed 89 SMTP server settings 116 system level options 165 Task Manager options 168 Update controller images 98 Update drive firmware images 100 Verify 69 Verify with fix 68 activity in storage space event log 51 activity on storage space See monitoring Adaptec Storage Manager Actions menu 45 Actions menu overview 165 to 168 Agent 14 beginning steps 14 bootable CD mode 24 Direct Attached Storage branch 46 display options 128 downloading newer versions 126 Email Notifications Manager 112 enhanced features 126 event log 104 feature keys 126 icons 47 48 49 170 to 171 installing Linux 20 OpenServer 21 Solaris 22 UnixWare 21 VMWare 22 23 Windows 19 Windows silent installation 150 introduction 14 locked features 126 logging into remote systems 33 main window overview 45 Notifications Manager 107 standard unit of measure 128 system requirements 17 Task Manager 83 uninstalling 52 Linux 52 Windows 52 unlocking enhanced features 126 updating 126 Adaptec Storage Manager vs Agent 165 adapters See controllers ADDLOCAL 152 Administrator permissions 28 advanced settings 40 64 advanced statistics see statistics logging Agent 14 alarm settings 96 event lo
129. ginning this installation Any customization files you created with the previous version are saved and used in the upgrade To remove Adaptec Storage Manager type the rpm erase StorMan command To install Adaptec Storage Manager on Linux 1 Insert the Adaptec RAID Controller Installation DVD 2 Mount the Adaptec RAID Controller Installation DVD Red Hat mount dev cdrom mnt cdrom SuSE mount dev cdrom media cdrom Fedora mount dev hdc mnt cdrom 3 Change to the manager directory Red Hat Fedora cd mnt cdrom ASMCD 1linux manager SuSE cd media cdrom ASMCD linux manager 4 Extract the RPM package and install it rom install StorMan rpm 5 Unmount the RAID Controller Installation DVD Red Hat Fedora umount mnt cdrom SuSE umount media cdrom 6 Repeat these Steps to install Adaptec Storage Manager on every Linux system that will be part of your storage space Installing on Debian or Ubuntu Linux This section describes how to install Adaptec Storage Manager on systems running Debian or Ubuntu Linux For a list of supported Linux operating systems see System Requirements on page 17 Adaptec Storage Manager includes the Java Runtime Environment JRE Note Before you can install Adaptec Storage Manager on Ubuntu systems you must install the Ubuntu desktop package See your operating system documentation for details To install Adaptec Storage Manager on Debian or Ubuntu Linux 1 Insert the Adaptec RAID Controller Installa
130. group page 135 Creating Display Groups You can organize related local and remote systems into display groups to make managing your storage space easier and more effective Systems in a display group appear together in the Enterprise View under the group name To create a display group 1 Inthe Enterprise View right click on a system that you want to add to a display group select Change display group then click New group Enterprise view EE Direct Attached Storage o DEPTI EE 4 Contro Log out Wa Contro Agent actions Save printable configuration gt fi HIL6617 a Save support archive Clear logs on all controllers Change display group Properties K 2 Enter a name for the new display group then click OK Group name Group name GroupA The display group is created and the system you selected in Step 1 is added to it Enterprise view 9 i Direct Attached Storage a HIL6617 adaptec com Fr Groups c Gi bou 87a adaptec com Local system Chapter 10 Updating and Customizing Adaptec Storage Manager e 134 3 To add another system to the display group repeat right click on that system in the Enterprise View select Change display group then click the display group name Enterprise view Direct Attached Storage Save printable configuration Save support archive Clear logs on all controllers Change display group b None Properties O Groupa h
131. he display group then click OK The Enterprise View shows the new name of the display group Removing a System from a Display Group To remove a system from a display group 1 Inthe Enterprise View right click the system you want to remove 2 Select Change display group then click None The system is removed from the display group Note Systems that are not part of display groups are listed at the top of the Enterprise View above any display groups Deleting a Display Group If required you can delete a display group When you delete the display group the systems that belonged to it are listed at the top of the Enterprise View above any remaining display groups To delete a display group 1 Inthe Enterprise View right click on the display group 2 Click Delete display group The display group is deleted and the systems that belonged to it are no longer grouped together in the Enterprise View Solving Problems In this chapter Sri oe MTs eis are 101 TIPS ene nee ee nce ee nee Ror or are Omer eran nea ne ene nee 137 Identifying Failed OF Failing OI a oscars eres 137 Stopping the Credion ofa New Logical Drie onseisicccdniiinn inna 138 Fecovermng horma Disk Drive Tae eiginn 138 Feudi Lonia DING oneni onrerr Mrrenenie ay sneer eve S rrr ayy att aris TW ners 141 Foe TE oer cenesseeersts cncin pea aiaa 142 Ceentne a Mnpport achive gl See ee aon ene Ren er nee eer eee Rei 142 Understanding Error and Varning sh ee
132. heduled Recurring honthly Scheduled start time Fri Dec 21 07 31 39 PM PST 2007 Chapter 7 Scheduling Recurring or Resource Intensive Jobs e 85 Modifying a Task If your requirements change you can reschedule a task to a different date or time You can also modify the task description that appears in the Task List Creating a custom task description makes it easier to find the task in the Task List To modify a scheduled task 1 Inthe tool bar click Configure point to the system you want then click Tasks as shown on page 83 2 Inthe Task Manager select the task you want to change then click Modify task 3 In the Modify Task window make the required changes then click OK The task and Task List are updated with the new information What if a task misses its start time Tasks scheduled in Adaptec Storage Manager include an automatic 30 minute grace period following their start time to accommodate temporary interruptions For instance if there s a brief power outage a task will run once normal conditions resume if the interruption lasts no longer than 30 minutes past the scheduled start time If a task misses its start time it must be rescheduled For instructions see Modifying a Task If a recurring task misses its start time it is automatically rescheduled to run at the next scheduled interval Deleting a Task If a scheduled task is no longer required you can delete it from the Task Manager To delete a task
133. hen click Next Note For SATA drives the packet size must be a multiple of 512 Choose the Drive Firmware Microcode update image file s Click Add to choose a file or Remove to remove one from the list If multiple files are needed these must be a matched set When you are satisfied with your choices click Next ff Choose the Drive Firmware Microcode update image file s a Updating a hard disk with an invalid image file may render the hard disk unusable Please make sure you have the correct image file Files C Resource DRIVE_FvViseagate seagate 15K4 0003_15k4 lod Select the packet size in bytes For SATA drives the value must be a multiple of 512 bytes 5 Select the disk drives you want to update then click Next Note For SAS drives with Mode 6 support select Save Later to use the new firmware once during the current session and to revert to the previous firmware the next time the drive is started Choose the hard disks to be updated To force an update hold down Control while selecting a hard disk YWhen you have made your selections click Next GC Choose the hard disk you want to update Current firmware version New firmware version vendor Product or model number Gy Direct Attached Storage a AIM LAB SMC1 Local system 7 a Controller 1 Adaptec 51645 2 Enclosure 0 ADAPTEC SANBLOC 50 22 Enclosure 0 ADAPTEC SANBLOC 50 2 Enclosure 0 ADAPTEC
134. her of the buttons shown at right or See Building Your Storage Space on page 26 Turn off the alarm Click the Silence button shown at right Or from the menu bar click Actions select Agent actions select Alarm actions then click Silence alarm See If your enclosure does not have an enclosure management device the status icons appear but do not indicate status on page 106 Add a new user to Adaptec Storage Manager Any user with a valid network user name and password can log into Adaptec Storage Manager See Starting and Logging In on the Local System on page 28 and Understanding Permission Levels on page 28 Add a remote system Click the Add button shown at right See Logging into Remote Systems from the Local System on page 33 Prevent a user from changing my storage space See Understanding Permission Levels on page 28 for information on restricting access Check disk drive or logical drive status Hold your cursor over the disk drive or logical drive to reveal status information See also Revealing More Device Information on page 50 Access a feature with a padlock icon beside it Enhanced features must be unlocked with a special feature key sold separately See Adding Enhanced Features on page 126 Appendix C Quick Answers to Common Questions e 164 Log out of Adaptec Storage Manager In the Enterprise View click on the local system In the menu bar select Actions then click Log out See
135. i Controll Change write cache mode to write through i Controll Clear Wi Controll Verify o il HIL6617 adz Verity with fix Secure erase Initialize Blink physical drive Properties A plus sign appears beside the selected disk drive indicating that it s designated as a dedicated hot spare A yellow plus sign indicates an error See What Do the Hot Spare Icons Mean on page 56 for help solving the problem 4 To use the same dedicated hot spare to protect another logical drive create a pool hot spare repeat Step 2 and Step 3 What Do the Hot Spare Icons Mean Icon Explanation Action m Healthy global or dedicated hot spare No action required _ Error on hot spare e Hot spare is not assigned to any logical e Create at least one logical drive on the same drives controller e Hot spare is too small to protect the e Designate larger disk drive as hot spare logical drive s it s assigned to e Global hot spare was designated before e Create at least one logical drive on the same any logical drives were built controller Hot spare has been built into a logical drive Designate replacement or other available disk after disk drive failure drive as new hot spare remove hot spare designation from disk drive See Removing or Deleting a Dedicated Hot Spare Chapter 5 Protecting Your Data e 57 Removing or Deleting a Dedicated Hot Spare You can delete a dedicated hot spare or remove it from a logi
136. ical Drive Disk Drive 1 Disk Drive2 2 6 998 Disk Drive 3 Disk Drive 4 Drive Segment Size Smallest Disk Drive Ll 4 8 1000 ae RAID O Logical Drive 1000 GB Unused Space 150 GB Unused Space 150 GB Appendix B Selecting the Best RAID Level e 156 RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives where one disk drive is a mirror of the other the same data is stored on each disk drive Compared to independent disk drives RAID 1 logical drives provide improved performance with twice the read rate and an equal write rate of single disks However capacity is only 50 percent of independent disk drives If the RAID 1 logical drive is built from different sized disk drives drive segment size is the size of the smaller disk drive as shown in this figure Drive Segment Size Smallest Disk Drive Disk Drive 1 Disk Drive 1 Disk Drive 2 400 GB Disk Drive 2 Unused Space 150 GB wy il Disk Drives in Logical Drive RAID 1 Logical Drive 250 GB RAID 1 Enhanced Logical Drives A RAID 1 Enhanced RAID 1E logical drive also referred to as a striped mirror is similar to a RAID 1 logical drive except that data is both mirrored and striped and more disk drives can be included A RAID 1E logical drive can be built from three or more disk drives In this figure the large bold numbers represent the striped data and the smaller non bold numbers repre
137. ick Next The Configuration wizard guides you through the configuration of your controller There are 8 physical drives available for configuration Click Express or Custom then click Next yf Select a path through the configuration wizard Express configuration for controller 4 Click this choice to configure your Adaptec 3605 controller automatically gt Custom configuration for controller 1 Click this choice to configure your Adaptec 3805 controller manually 4 Review the information that is displayed Configuration summary Below is the configuration summary forthe controller To accept and save this configuration click Apply To make changes click the Modify button Configuration summary Click Apph to save your configuration changes Logical device Initialization 101 458 GB 19 449 GB Simple volume 9 684 GB Modify logical devices lt Back Anny To exclude specific disk drives specify a size for the logical drives or to make other changes to the configuration click Modify logical devices See Step 7 on page 39 for more information Note Some operating systems have size limitations for logical drives Before you save the configuration verify that the size of the logical drive is appropriate for your operating system Chapter 3 Building Your Storage Space e 37 5 Click Apply then click Yes Adaptec Storage Manager builds the logical drive s indicated by a magnifying glass m
138. icular use or non infringement In no event will PMC Sierra Inc be liable for any direct indirect special incidental or consequential damages including but not limited to lost profits lost business or lost data resulting from any use of or reliance upon the information whether or not PMC Sierra Inc has been advised of the possibility of such damage Patents The technology discussed in this document may be protected by one or more patent grants Adaptec by PMC Product Support If you have questions about installing or using your Adaptec by PMC product check this document first you will find answers to most of your questions If you need further assistance use the support options listed below To expedite your service have your computer in front of you Technical Support Identification TSID Number e Before contacting Technical Support you need your product unique TSID number The TSID number identifies your product and support status The TSID number is included on a white bar coded label like this example C TSID PINNNNNNYYWW eugene PRODUCT P N PPPPPPPPPPPPPPPP ne He eC ICAL imu ON EDUC UUEL AT ILIN SUPPORT 5 PRODUCT S N XXXXXXXXXXRXAXX AN rd It s recommended that you register your product so that you have easy access to your TSID when contacting product support Note The phone numbers below are subject to change Please visit the Support section of www adaptec com for the most up to date contac
139. iew Remote Actions Help Choose the ROM Update image file s Click Add to choose a file or Remove to remove one from the list f multiple files are needed these must be a matched set When you are satisfied with your choices click Next Choose the ROM update image file s Files Program Files Adapteciadaptec firmwareias480501 un CAProgram Files Adaptec adaptecfirmwareas460502 un 5 Select the controllers you want to update then click Next Note To force an update downgrade of the firmware hold down the Control key while selecting the controller Choose the controllers to be updated To force an update hold down Control while selecting a controller When you have made your selections click Hert sf Choose the controllers you want to Update Controllers Current firmware v Mew firrrnware vers Mf Gy Internal RAID ERE iia bous 8 fa adaptec com Local system pA Controller 1 Adaptec 4905545 5 1 0 9101 5 1 0 91173 4 4 Controller 3 Adaptec 4600545 5 1 0 81013 5 1 0 91175 o Gl Gas166eB adaptec com pA 4 Controller 1 Adaptec 4900545 5 1 0 91013 5 1 0 91173 6 Review the update summary then click Apply 7 When prompted click Yes to begin the update A Caution Do not power down the controller s during the update 8 When the update is complete click OK Then restart the server s to activate the new firmware images Updating the Disk Drive Firmware Note This ta
140. il notifications 112 from address 113 changing from address 115 changing SMTP server 115 disabling 116 failed test emails 115 modifying recipient information 115 recipient addresses 112 re enabling 116 removing recipients 115 setup 112 SMTP server settings 113 test emails 114 Email Notifications log 116 Email Notifications Manager 112 disabling 116 Email Notifications log 116 opening 112 re enabling 116 test emails 114 Enclosure View 50 enclosures Actions menu 166 blinking 88 disabling alarm 97 identifying 88 monitoring 106 silencing alarm 97 status icons 51 106 testing alarm 97 viewing disk drives 50 Enterprise View 45 Direct Attached Storage branch 46 icons 47 170 Error task status 84 event alerts 118 event log 51 104 105 clearing 105 finding source of event 107 messages 107 event log operating system 119 event notifications Email Notifications log 116 event viewer finding source of event 107 events 51 Events button 105 events See monitoring Executed task status 84 Executed task status 84 expanding logical drives 70 express configuration 35 RAID levels 35 E failed disk drives multiple disk drives 140 multiple logical drives 139 RAID 0 logical drives 139 without hot spare 139 fans status icon 106 FAQs 162 feature keys 126 unlocking 126 firmware 98 Force online 141 formatting logical drives 37 Full Size Capacity View 50 G global hot spares 55 creating 40 deleting 57
141. iledSelfTestStart One or more of the selected disk drives failed to execute the self test View the RaidErrA log file on the Adaptec Storage Manager Agent for details FailedToConnect Failed to connect to specified host name at specified port number FailedToReadNOT Failed to read the notification list file FailedToReadSEC Failed to read the user accounts file Faillncompatible Failed to connect to the specified host name due to incompatible software versions FailOver Could not fail from the active device to the passive device FailoverDiskSet Could not move diskset HostList Could not write the host initiator list HotSwap Could not enable the automatic rebuild on replacement operation ImageSelect Could not change the firmware to the specified boot image ImportConfig Could not copy the configuration from the specified drives ImportedArray Could not import the specified array IncreaseLogDrive Could not increase the size of the specified logical drive InitHardDrive Could not initialize the specified disk drive InitLogDrive Could not initialize the specified logical drive KillOtherController Could not kill other controller LDM Could not start the specified logical drive reconfiguration LogIn The user could not be logged in Chapter 11 Solving Problems e 147 Error Error Message Text LogOut The user could not be logged out MaybeReadCache Could not set read cache mode to enabled when protected by battery MaybeWriteCache Could not set w
142. ind a specific event click on the column heads to sort the events Sorting events by status icons helps you find specific Error or Warning level events quickly You can also move the columns of the event log if required What Do the Event Status Icons Mean Adaptec Storage Manager indicates event status with icons This table lists the three categories or types of events based on severity Icon Status Examples Information The local system successfully connected to a remote system e A logical drive was created e A hot spare was deleted A Warning e A logical drive is in a degraded state e A disk drive is being rebuilt e Acontroller is not responding to an enclosure C Error e Acontroller has failed e A logical drive has failed A hot spare has failed e An enclosure is overheating e Multiple fans or power supplies within an enclosure have failed e An enclosure is not responding Warning and Error level icons appear next to components such as systems and logical drives affected by a failure or error creating a trail that helps you quickly identify the source of a problem See Identifying a Failed or Failing Component on page 137 for more information Note All Warning and Error level events also cause the audible alarm to sound See page 106 for more information Clearing the Event Log To clear all event logs belonging to all controllers in a selected system 1 Inthe Enterprise View click on the system yo
143. information The Enterprise View The Enterprise View is an expandable tree with one main branch the Direct Attached Storage branch which displays automatically if you selected Direct Attached Storage when you installed Adaptec Storage Manager Under Direct Attached Storage the Enterprise View lists the local system the system you re working on and any remote systems with direct attached storage that you have logged in to from the local system See Local or Remote on page 27 for more information Expand a system in the Enterprise View to the see its controllers When you select a component in the Enterprise View the controllers disk drives or logical drives devices associated with it appear in the right hand panel of the window as shown in these figures Enterprise view Physical devices Logical devices 9 Gy Direct Attached Storage HE 9 ii bous 8 fa adaptec com Local system Controller 1 Adaptec 52445 Connector 0 CNO RE Logical devices 2 i Controller 2 Adaptec 3905 p ga ga ga gm D B A G HIL6617 adaptec com Gas Gai Gad in E Connector 1 CH1 Po amp amp ce Connector 2 CH2 b ea amp a ae By selecting a controller in the the disk drives Shown above or enclosures and disk drives Enterprise View shown below connected to it and the logical drives created with those disk drives appear in the Physical and Logical Devices Views Enterprise view Physical devi
144. ings Capacity display units Size GB 77 3 Stripe size KB 256 v Write cache Enabled write back M Read cache Enabled MaxlQ Cache Enabled Initialize method Initialize priority Skip initialization l FLEE KI Kies E Power management Remowe logical device Chapter 3 Building Your Storage Space e 41 10 If you have no other available disk drives skip to Step 12 If you have available disk drives and want to create additional logical drives click Add logical device to open a new tab in the wizard Tab for second logical drive Select the RAID level for this logical device C RAID O Striping 2 or more drives required not redundant C RAID 1 Mirroring 2 drives required redundant C RAID 5 Striping with parity 3 or more drives required redundant k Advanced settings 11 Repeat Steps 4 to 10 for each logical drive that you want to create on the controller 12 Click Next then review the logical drive settings 13 This example shows two logical drives with RAID 5 are ready to be created Configuration summary gt Click Apph to save your configuration changes Logical device Initialization 48 398 GB 19 363 GB To make changes click Back Note Some operating systems have size limitations for logical drives Before continuing verify that the size of the logical drive is appropriate for your operating system For more information refer to your operating system docu
145. ins the concept of a storage space and provides a checklist of getting started tasks Chapter 1 Introduction to Adaptec Storage Manager e 14 Getting Started Checklist Part I of this User s Guide includes three special Getting Started chapters to help you install start and begin to use Adaptec Storage Manager V Step 1 Familiarize yourself with Adaptec Storage Manager and the Adaptec Storage Manager Agent see the remainder of this chapter Y Step 2 Install Adaptec Storage Manager on every system that will be part of your storage spaces see page 18 Y Step 3 Build your storage space see page 26 About Adaptec Storage Manager Adaptec Storage Manager is a software application that helps you build a storage space for your online data using Adaptec RAID controllers disk drives and enclosures With Adaptec Storage Manager you can group disk drives into logical drives and build in redundancy to protect your data and improve system performance You can also use Adaptec Storage Manager to monitor and maintain all the controllers enclosures and disk drives in your storage space from a single location About the Adaptec Storage Manager Agent When Adaptec Storage Manager is installed on a system the Adaptec Storage Manager Agent is also installed automatically The Agent is like a service that keeps your storage space running It s designed to run in the background without user intervention and its job is to monitor
146. ion Levels on page 28 for more information 4 If Adaptec Storage Manager detects a new controller on the local system the New Hardware Detected window opens Click Register Now then follow the on screen instructions to complete the registration 5 Continue with Enabling Statistics Logging in Adaptec Storage Manager on page 31 Chapter 3 Building Your Storage Space e 30 Linux 1 5 Type the following command to change to the Adaptec Storage Manager installation directory cd usr StorMan Type the following command and press Enter sh StorMan sh When the Log In dialog box appears see page 29 enter your LAN user name and password then click Connect See Understanding Permission Levels on page 28 for more information If Adaptec Storage Manager detects a new controller on the local system the New Hardware Detected window opens Click Register Now then follow the on screen instructions to complete the registration Continue with Enabling Statistics Logging in Adaptec Storage Manager on page 31 UnixWare or OpenServer 1 Change to the directory where Adaptec Storage Manager is installed cd opt RaidMan 2 Launch the Adaptec Storage Manager script sh RaidMan sh 3 If prompted register the controllers on the local system 4 Continue with Enabling Statistics Logging in Adaptec Storage Manager on page 31 Solaris To start Adaptec Storage Manager 1 Change to the directory where Adaptec Storage Manager is installed c
147. it see page 69 While Adaptec Storage Manager verifies and fixes a logical drive you can t complete any other tasks on the controller Because the verification can take a long time to complete you may want to schedule it as a task to be completed overnight or on a weekend To verify and fix a logical drive 1 Ensure that no activity is taking place on the controller associated with the logical drive you want to verify and fix In the Enterprise View click the controller In the Logical Devices View click the logical drive In the menu bar select Actions then click Verify with fix ao A W N To begin the verification immediately click Yes To schedule the verification click Schedule then set the date and time You can also choose to set the verification as a recurring task For more information on scheduling tasks see page 82 Chapter 6 Modifying Your Direct Attached Storage e 69 Note Don t power off the system while the verification is in progress If you do the verification will stop While the verification is in progress the logical drive is shown as an animated icon SJ as shown at right to indicate that the task is in progress When the verification is complete an event notice is generated in the local system s event log and broadcast to other systems if you have event notification set up see Notifying Users by Event Log Message About Status and Activity on page 107 You can now continue wor
148. izard 129 renaming logical drives 64 rescanning controllers 93 ROM Update wizard 98 running Adaptec Storage Manager Linux 30 OpenServer 30 Solaris 30 UnixWare 30 Index e 185 S Scheduled task status 84 scheduling tasks 82 rescheduling 85 supported tasks 82 changing RAID level 72 expanding logical drives 71 modifying logical drives 65 verifying 69 verifying with fix 68 See also tasks Secure erase 90 segments 60 154 Self Monitoring Analysis and Reporting Technology SMART 91 silencing alarm controller level 93 enclosure level 97 system level 96 simple volumes 75 size limitations for logical drives 41 size of logical drives 61 Skip initialzation method 140 SMART statistics 91 SMTP server 115 SNMP support Linux 118 Windows 117 software license keys 126 software upgrades 126 Solaris installing Adaptec Storage Manager 22 starting Adaptec Storage Manager 30 starting the Agent 33 solid state drive SSD 48 spares See hot spares standard unit of measure 128 starting Adaptec Storage Manager Linux 30 OpenServer 30 Solaris 30 UnixWare 30 startup port number 34 statistics logging 120 to 123 disabling 123 enabling 31 logging frequency 120 121 proxy server 122 reporting interval 120 121 viewing 124 status components 88 disk drives 47 48 display group systems 134 enclosures 51 170 event log 51 logical drive properties 88 task events 84 tasks 84 View buttons 50 status icons enclosure status icons 106
149. king on the controller Verifying a Logical Drive Without Fix Note To verify and fix a logical drive see page 68 While Adaptec Storage Manager verifies a logical drive you can t complete any other tasks on the controller associated with that logical drive Because verification takes a long time to complete you may want to schedule it as a task to be completed overnight or on a weekend To verify a logical drive 1 Ensure that no activity is taking place on the controller associated with the logical drive you want to verify and fix In the Enterprise View click the controller In the Logical Devices View click the logical drive In the menu bar select Actions then click Verify ao A W N To begin the verification immediately click Yes To schedule the verification for later click Schedule set the date and time then click Apply You can also set the verification to recur For more information on scheduling tasks see page 82 Note Don t power off the system while the verification is in progress If you do the verification will stop While the verification is in progress the logical drive is shown as an animated icon as shown at right to indicate that the task is in progress zi When the verification is complete an event notice is generated in the local system s event log and broadcast to other systems if you have event notification set up see Notifying Users by Event Log Message About Status and Ac
150. l drive See page 156 striping A method of enhancing performance by spreading data evenly over multiple disk drives Provides no data protection T Task Manager A utility in Adaptec Storage Manager that allows you to schedule a specific activity such as expanding a logical drive for a time that s convenient See also scheduled task recurring task TB TeraByte Approximately one million million bytes or 1024 GB TCP IP Transmission Control Protocol Internet Protocol A set of communication protocols used to connect hosts on the Internet V verify Check a logical drive for inconsistent or bad data May also fix any data problems or parity errors Index Actions menu 45 Add managed system 33 129 Agent actions 96 alarm 95 96 97 Alarm actions 93 95 96 97 Change logical device name 64 Clear logs on all controllers 105 Configure read cache 66 Configure write cache 65 controller level options 166 Create dedicated hot spare drive 56 Delete dedicated hot spare drive 57 Delete hot spare drive 58 Delete logical device 72 76 Direct Attached Storage branch level options 167 Disable email notifications 116 Disable notifications 111 Disable task scheduler 86 disk drive level options 166 Email Notification Manager options 167 Enable Disable background consistency check 70 enclosure level options 166 Expand or change logical device 64 70 71 Initialize 90 Initialize all ready drives 90 Log in 52 Log out 52 lo
151. lQ cache pool page 79 expand and collapse additional information about disk drives and page 50 logical drives access logical drive specific functions such as deleting page 88 access channel specific functions such as rescanning page 88 access port specific functions such as blinking page 88 access device specific functions such as initializing page 88 BVICe Buttons in the Notification Manager Button Click to More on E add system add a system that will receive notifications generated by the page 107 Notification Manager E Modify system update a system s address host name or notification level page 110 Delete system remove a system from the Notification List page 110 Appendix D Buttons and Icons At a Glance e 173 Buttons in the Email Notification Manager Button Click to More on E Het EE add the email address of a user who will receive notifications page 112 generated by the Email Notification Manager amp Modify email recipient UPCate a recipient s email address or notification level page 115 Delete email recipient eMOve a recipient from the Email Notification List page 115 Buttons in the Task Manager Button Click to More on RY View task view the details of a scheduled task page 84 Modify task reschedule a task or change the description of the task in the Task page 85 List Delete task delete a task that is no longer req
152. lable P Device 3 Optimal 48 828 GB The Full Size Capacity View of the same RAID 5 logical drive shows that the larger disk drives still have available space free segments indicated in light blue that is not part of a logical drive It also shows that the disk drive designated as a hot spare is large enough to replace any of the disk segments included in the logical drive Physical devices Logical devices me Controler 2 efta es Connector 0 CHO ie Logical devices 1 b Bs i Light blue segments are not part of a logical drive and are still available for use You can include a disk drive s available space in a new logical drive see page 63 or add it to an existing logical drive see page 70 Chapter 6 Modifying Your Direct Attached Storage e 63 Creating a Logical Drive Using Available Segments Free segments on a disk drive can be used to create a new logical drive Each segment can only be used in one logical drive at a time To create a logical drive using free segments on disk drives 1 Complete Steps 1 through 5 in Custom Configuration Advanced on page 38 2 Inthe Physical Devices panel select the disk drives and or free disk drive segments you want to use in the logical drive Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk d
153. le JBODs you can use the wizard To create multiple JBODs in the wizard 1 On the toolbar click Create 2 When the configuration wizard opens select Custom configuration then click Next 3 Click Advanced settings select JBOD disk then click Next Chapter 6 Modifying Your Direct Attached Storage e 15 4 Inthe Physical Devices panel select the drives you want to use to create the individual JBOD disks f JBOD Physical devices maja Selected 3 S Click on one or more physical devices in the panel at right to create individual JBOD disks Connector 0 CNO Device 0 Ready 9 766 GB New optimal Device 1 9 766 GB 2 Device 2 Ready 9 766 GB Device 3 JBOD 9 766 GB RAID level JBOD disk Connector 1 CN1 o E aag Connector 2 CN2 Connector 3 CN3 gt a rN aa rN T Ta T Taa Connector 4 CN4 o a 8 8 Connector 5 CN5 gt a 8 ee Onboard expander gt e e Remove logical device Add logical device lt Back Next gt Cancel Help 5 Click Next to review the JBOD disk settings To make changes click Back This example shows three JBOD disks ready to be created ll Configuration summary gt Click Apphy to save your configuration changes Logical device Size Initialization Hot spare amp JBOD disk 9 684 GB None No amp JBOD disk 9 684 GB None No amp JBOD disk
154. lect Alarm actions then click Disable The alarm is disabled for that system Updating the Controller BIOS and Firmware Note This task is recommended for advanced users only Adaptec Storage Manager provides a wizard to help you update the BIOS and firmware for the controllers in your storage space The ROM Update wizard updates the BIOS and firmware for all controllers of the same type on local and remote systems You can update one type of controller at a time Before You Begin Before you begin download the latest firmware images from the Adaptec Web site at www adaptec com Image files typically come in sets of two or more and have a ufi file extension Updating the Controller BIOS and Firmware To update the controller firmware 1 Inthe Enterprise View right click Direct Attached Storage then click Update controller images Enterprise view Err Direct Attache 9 G bouz287a Ga Add managed system Control Remove managed systems Wi Control Update controller images D Update drive firmware images a Control Properties o Gil HILG617 ac The ROM Update wizard opens 2 Click Next 3 Click Add to browse to the firmware image files you downloaded select the files then click Open 4500sas_fw_8o32 T as480001 ufi fa as480002 un fas4s000 ufi as450002 ut ufi hi Chapter 8 Maintaining Physical Devices e 99 4 Inthe wizard select the image files you want then click Next File V
155. lete an installation without messages or user interaction Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation Use the Add or Remove Programs tool in the Control Panel Appendix A Completing a Silent Windows Installation e 151 Completing a Silent Installation You will need the Adaptec RAID Controller Installation DVD to complete this task To complete a silent installation 1 2 Insert the DVD into your DVD drive Open a command prompt window and change to the DVD directory Run the silent installation from the command line using one of these files as appropriate setup asm x64 exe or setup asm x86 exe For example setup asm x86 exe s v qn lt properties gt where lt properties gt is one or more of the options listed in Available Properties and Values on page 152 Separate properties with spaces separate feature names for the ADDLOCAL property with commas see examples on page 152 Note Synchronous Installation To install Adaptec Storage Manager so that the exe file does not close until the installation is complete add the w parameter to the exe file and run the application with the start WAIT command as shown in this example start WAIT setup asm x64 exe w s v qn lt OPTIONS gt You might want to do this for a batch file installation so that the setup will not return until the installation is finished After a mi
156. lid State Drives installed on the RAID controllers in your system Note For MaxIQ caching applications you can use any Solid State Drive on the compatibility list including Adaptec MaxlQ SSDs and with some controllers select SSDs from other manufacturers See www adaptec com compatibility for a list of MaxlQ compatible Solid State Drives Adaptec Storage Manager assigns all compatible SSDs to the MaxIQ cache pool by default Use the following procedures to add or remove SSDs to configure the MaxIQ cache fetch rate and to enable MaxIQ caching for a logical drive To check the status of the SSDs in the MaxIQ pool including wear level and longevity indicators see Working with Solid State Drives on page 91 To check the MaxIQ cache statistics for a logical drive see Viewing Statistics on page 124 Note Before you can enable MaxlQ caching for a logical drive you must enable read caching see page 65 Chapter 6 Modifying Your Direct Attached Storage e 80 To configure the MaxIQ cache pool 1 Inthe Logical Devices View click the Configure MaxIQ Cache Pool button Logical devices rt 8 i a Logical devices 1 The Configure MaxIQ cache pool window opens 2 Select one or more SSDs in the Available SSDs list then click SSD gt Adaptec Storage Manager Configure MaxIQ Cache Pool Marl Cache pool size 29 678 GB Humber of drives in Masla Cache pool 1 Marla cache fetch rate Medium Available SSDs Mazxl
157. ling alarm 93 identifying 88 properties 88 registering 92 rescanning 93 saving configurations 94 support by operating system 17 testing alarm 92 updating firmware 98 copyback 58 creating with the wizard 74 custom configuration 38 D daemon 14 DAS defined 10 dedicated hot spares 55 creating 56 deleting 57 removing 57 deleting logical drives 72 devices 46 blinking 88 Direct Attached Storage Actions menu 167 direct attached storage Actions menu introduction 45 Actions menu overview 165 to 168 Direct Attached Storage branch 46 disabling alarm enclosure level 97 system level 97 disk drive segments 154 disk drives 88 Actions menu 166 available space 48 blinking 88 capacity 50 conceptual graphic 60 different sizes in same logical drive 62 failed state 89 failure recovery multiple disk drives 140 multiple logical drives 139 RAID 0 logical drives 139 with hot spare 138 without hot spare 139 identifying 88 initializing 90 properties 88 Index e 181 relative capacity 50 replacing in logical drives 89 segments in logical drives 63 text descriptions 50 viewing logical drives 49 viewing status 47 within logical drives 39 display groups 133 creating 133 deleting 135 moving systems 134 removing systems 135 renaming display groups 135 system status 134 distributed spare drives 159 E Email Notification Log clearing 116 Email Notification Manager Actions menu 167 buttons 173 clearing the log 116 ema
158. llow the instructions in this section to e Set up the statistics logging frequency reporting interval and contact information see next section e Configure proxy server settings see page 122 e Send a test message see page 122 e Disable Enable call home messages see page 123 e Clear the Advanced Statistics Manager event log see page 123 e Create a call home support archive see page 124 e View the statistics for a controller hard drive SSD or logical drive see page 124 Setting Up Statistics Logging This section describes how to set up advanced statistics logging including the logging frequency reporting interval and contact information The logging frequency is the rate at which I O statistics are read from the controller The reporting interval determines how often Adaptec Storage Manager sends the data to your contacts Note Typically you enable statistics logging the first time you log in to Adaptec Storage Manager If you haven t enabled statistics logging follow the instructions on page 123 then continue with the instructions below To set up statistics logging for a system 1 Inthe Enterprise View select the system you want Chapter 9 Monitoring Status and Activity e 121 On the tool bar click Configure point to the system then click Advanced Statistics Configure amp Help bench 1a adaptec com Local system Ta General settings gt Notifications E Email Noti
159. log of selected remote systems when activity such as the creation of a logical drive or the failure of a disk drive occurs on the local system For more information about event types see page 105 Logged notifications can help you monitor activity on your entire storage space from a single local station and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only Logged notifications include status information and identify which system or source an event occurred on For instance in this example the event log indicates that two logical drives were added to a system named gas1668b Date Time Source Description ce O40 42006 11 01 44 AM POT GAS TBRSB adaptec com Added logical device controller 1 logical device 4 Logi 11 01 44 AM POT GASTBREBLadaptec com Added logical device controller 1 logical device 3 OLogi 11 01 41 AM POT GASTBREB adaptec com Successfully applied the new configuration controller 1 10 53 48 AM POT bou erc adaptec com Could not clear the event logs for system bou2 erc ada 10 53 32 AM POT GAS TBREBadaptec com Could not clear the event logs for system GAS1BHBB ad 10 40 46 AM POT bou erc adaptec com Reconfiguration complete controller 1 logical device 3t Logged notifications are not sent to all systems in your storage space In the Notifications Manager you can specify which systems will send and receive logged notifications th
160. mail Notifications Chapter 9 Monitoring Status and Activity e 116 The Email Notifications Manager opens 3 On the menu bar select Actions then click SMTP server settings File wiew Actions Help ae Help Genera Email Notifications CO Tasks j Advanced Statistics Modify email recipient Jasmine Send test message Warning TET Mever Addem Add email recipient amp Delete email recipient Matalie SMTP server settings Eror Error Instant Mever JE Error coalesced Mever Disable Email Notifi TA 5 The SMTP Server Settings window opens 4 Edit the SMTP server settings as required then click Add to save the settings Disabling Email Notifications Email notifications are enabled by default You can choose disable them on a selected system if required Note If you disable email notifications events will be generated but email messages won t be sent To disable email notifications on a selected system 1 Inthe Enterprise View select the system you want 2 Inthe Adaptec Storage Manager tool bar click Configure point to the system then click Email Notifications The Email Notifications Manager opens 3 On the menu bar click Actions then click Disable Email Notifications Email notifications are disabled The Email Notifications tab shown at right shows the red disabled icon Re enabling Email Notifications To re enable email notifications repeat Steps 1 and 2 in Disablin
161. maintenance cache protection module Enabled is the default setting Note RAID 10 50 and 60 only All logical drives within a RAID 10 50 60 logical drive must have the same write cache setting either all write through or all write back To quickly change the write cache setting 1 Click the logical drive you want 2 Inthe menu bar select Actions click Configure write cache then select Enabled or Disabled as required The write cache setting is changed Changing the Read Cache Setting When read caching is enabled the controller monitors the read access to a logical drive and if it sees a pattern pre loads the cache with data that seems most likely to be read next increasing performance e Enabled The controller transfers data from the logical drive to its local cache in portions equal to the stripe size Use this setting for the best performance when workloads are steady and sequential Enabled is the default setting e Disabled tThe controller transfers data from the logical drive to its local cache in portions equal to the system I O request size Use this setting for the best performance when workloads are random or the system I O requests are smaller than the stripe size For more information about system I O requests refer to your operating system documentation Note To improve performance in read intensive applications use the MaxlQ compatible Solid State Drives SSD in your system as a global read cache pool
162. mentation Click Apply then click Yes Adaptec Storage Manager builds the logical drive s indicated by a magnifying glass moving across the new logical drive icon in the Logical Devices View Logical devices 7 lele ca Logical devices 3 gt DD A magnifying glass means that a logical drive is being built It disappears once the logical drive has been created The logical drive power timers window opens Chapter 3 Building Your Storage Space e 42 14 Set the power timers for the logical drive The power timers control power usage by the logical device s disk drives See Maintaining an Energy Efficient Storage Space on page 76 for more information Device 0 power timers Set the power management logical device timers Slow down drives after Mever Power off drives after Verify drives after Note Adaptec Storage Manager prompts you to set power timers for each logical drive you created in the wizard If you did not enable power management for any logical drive Adaptec Storage Manager does not display the power timers window 15 Repeat Steps 1 to 14 for each controller in your storage space as required 16 Partition and format your logical drives See page 37 for more information 17 When you ve finished building your storage space continue with Managing Your Storage Space on page 42 Managing Your Storage Space Once your storage space is built you can add systems controllers and disk
163. mpts youto RAID level ifs RADS replace the r deselected disk ae Connector 1 CN1 drives gt Advanced settings gt eH HZ Connector 2 CH2 e a a amp Connector 3 CH3 4 r re es gm Revert logical device Connector 4 CH4 6 Modify the Advanced Settings if required See Fine tuning Logical Drives on page 64 7 Click Next 8 Review the new logical drive settings To make changes click Back Note Some operating systems have size limitations for logical drives Before you save the configuration verify that the size of the logical drive is appropriate for your operating system 9 To update your logical drive immediately click Apply then click Yes To schedule the changes for later click Schedule set the date and time then click Apply For more information on scheduling tasks see page 82 Extending a Partition on a Logical Drive Windows 2003 only If you have expanded a logical drive you can extend the partition on that logical drive to use the newly added space Refer to your operating system instructions for more information Changing the RAID Level of a Logical Drive As your requirements change you can change the RAID level of your logical drives to suit your needs You may want to do this to add redundancy to protect your data or improve data availability for speedier access to your data See Selecting the Best RAID Level on page 153 for more information Changing the RAID level normall
164. n click the system you want to remove The Remove Managed System window opens If you want to continue receiving events from the remote system after it s been removed from the local system select Continue to receive events from the remote system from the drop down menu Click OK The remote system is removed from the Enterprise View of Adaptec Storage Manager Chapter 3 Building Your Storage Space e 35 Creating Logical Drives Adaptec Storage Manager has a wizard to help you create or configure logical drives and offers two configuration methods to choose from depending on your needs e Express configuration basic Automatically creates logical drives by grouping together same sized physical drives and assigns RAID levels based on the number of physical disk drives in the logical drive Use the express method when you want to use all available disk drives in the most efficient manner For instructions see page 35 e Custom configuration advanced Helps you group disk drives set RAID levels determine logical drive size and configure advanced settings manually Use the custom method when you want to create specific logical drives with any or all available disk drives For instructions see page 38 Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA
165. nable stay awake period Stay awake period start o7 00 H Stay awake period stop 14 00 H le Mon Tue e ved m Thu e Fri Sat Sun Select Enable stay awake period Enter the stay awake period start time and end time in 24 hour format for example 09 00 for 9AM 14 00 for 2PM and so on Select the days of the week to enforce the stay awake period On days you do not select the stay awake period is disabled and the spin rate is controlled by the power timer settings see page 76 Click OK To set the spin up limits for disk drives 1 2 5 In the Enterprise View select a controller In the menu bar select Actions click Power settings then click Set spinup limits The Adapter drive spinup limits window opens Adapter drive spinup limits Select the drive spinup limits for internal and external drives Internal aH External aH Enter the maximum number of internal disk drives that the controller may spin up at the same time Enter the maximum number of external disk drives drives in an enclosure such as a JBOD that the controller may spin up at the same time Click OK Disabling Power Management for a Logical Drive You can disable power management for a logical drive For example you may choose to disable power management for the drives on a high volume server or a logical drive that needs to be highly available Chapter 6 Modifying Your Direct Attached Storage e 19 To disable po
166. nager Agent see page 14 is running on all systems in your storage space the next step is to log in to the remote systems from the local system Once you have logged in to a remote system it automatically appears in the Enterprise View each time you start Adaptec Storage Manager on the local system You can work with a remote system s controllers disk drives and logical drives as if they were part of your local system Note Adaptec Storage Manager has a wizard to help you manage the remote systems in your storage space The wizard simplifies the process of connecting to remote systems and adding them to the Enterprise View For more information see Managing Remote Systems on page 128 To log in to a remote system 1 Inthe Enterprise View select either Direct Attached Storage or the Local System 2 From the Actions menu select Add managed system File View Remote Actions Help a Add managed i Enterprise view p Properties gt Direct Attached Sum aye ia bou28 fa adaptec com Local system The Add Managed System window opens E Add managed system Ed Hote The system must be running the Adaptec Storage Manager astram or TBP atiress eon System startup porn number 34 571 User name admin Password Save user name password Required feld if security is enabled T Chapter 3 Building Your Storage Space e 34 Enter the host name or TCP IP address of the remote system
167. nector 4 CH4 D gt Ee E E f Maass ae e Connector 5 CH5 D paN iis pan H i Onboard expander E pa pan aN ai m m E H revere a Peer Controller 1 Nas six connectors and one onboard expander and is connected to 28 disk drives Hold your cursor over any disk drive to see its status connector ID number and maximum speed You can also click the arrow shown at right to see this same information See Revealing More Device Information on page 50 to change how disk drives are represented To view the logical drives associated with a particular disk drive see The Logical Devices View on page 48 Chapter 4 Exploring Adaptec Storage Manager e 48 What do the icons in the Physical Devices View mean Icon Description Ready disk drive not part of any logical drive T B BD Disk drive with some space allocated to a logical drive and some space available Disk drive with no free space Failed disk drive ah ib Healthy global or dedicated hot spare protecting at least one logical drive See Creating and Managing Hot Spares on page 55 for more information i Hot spare with error See page 56 for more information Hot spare being built into logical drive after disk drive failure Hot spare built into logical drive after disk drive failure Ready Solid State Drive SSD not part of any logical drive or MaxlQ pool CRO Solid State Drive assigned to MaxlQ pool
168. ng Messages This section provides detailed information about error and warning events that occur in Adaptec Storage Manager Warning Messages Warning Warning Message Text ArrayCritical Ready disk drives are still available HotSpareTooSmall The hot spare is too small to protect the specified array HotSpareWontWork At least one logical drive is not protected by the specified hot spare InitLD Hot spare is too small for use by at least one array NoService The specified logical drive was not initialized SyncLD Could not contact Adaptec Storage Manager Agent Adaptec Storage Manager may not function correctly Please start the Agent Error Messages Error Error Message Text AbortTask Could not stop the specified currently running task AccessControl Could not write the logical drive access control list AddToDiskSet Could not add drives to the specified diskset AgentRemoved Could not remove the specified Agent ArraylnUse Could not delete the specified array One or more initiators are logged into a logical drive s ArraysInUse BreakRemoteMirror CalibrateBatteryController ChangeArrayIName ChangeBlOSMode ChangeDiskSetName ChangeLogicalLun contained within this array Could not delete all of the specified arrays One or more initiators are logged into a logical drive s contained within this array Could not break the specified remote mirror facet Could not recalibrate the specified battery Could not change the name of the
169. nstallation begins Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before installing a new version Adding Enhanced Features As you grow your storage space you can enhance data protection and improve performance by upgrading your Adaptec controller with extra features then manage these enhanced features with Adaptec Storage Manager For the most up to date information about available upgrade features refer to the Adaptec Web site at www adaptec com Locked features features which are unavailable without a key have a padlock icon D beside them as shown in the figure at right If you select a locked feature you are reminded that a key is required to unlock it To purchase a feature key also known as a software license key contact your Adaptec Reseller or refer to the Adaptec Web site at www adaptec com To unlock enhanced features with a feature key see page 126 Unlocking the Enhanced Features To unlock enhanced features with a feature key 1 Inthe Enterprise View right click the controller you want then click Add feature key The Add Feature Key window opens 2 Enter the feature key then click OK 3 Click OK to confirm The enhanced features are unlocked and are now ready for use Setting Preferences and Changing Views Change display settings and add or remove features from the Adaptec Storage Manager main window to make managing your IP SAN easier and m
170. ntial writes 256Kb request size e R5 Random writes e RG Sequential writes all request sizes e R10 Sequential writes all request sizes e R10 Workstation To select a performance mode for the logical drives on a controller 1 Inthe Enterprise View select the controller you want 2 Inthe menu bar select Actions click Change performance mode then select an application type Actions Help a Create Initialize all ready drives Alarm actions Controller 2 Adaptec 52445 Blink all physical drives Connector 0 CHO E Rescan gt ee Mia A Configure ae Help Physical devices Background consistency check Disable copy back mode Change default task priority p Change performance mode Power settings b Properties 3 Shutdown Adaptec Storage Manager and reboot the system Connector 1 CH1 gt N O OLTP database oy ory Note You must reboot the system before the performance mode setting takes effect Chapter 6 Modifying Your Direct Attached Storage e 68 Verifying Logical Drives To ensure that there are no data problems on your logical drives it is important to verify them When you verify a logical drive Adaptec Storage Manager checks it for inconsistent or bad data and then fixes any problems You can also choose to verify a logical drive without fixing it Logical drives without redundancy for instance RAID 0 logical drives do not need to be verified
171. nute or two the silent installation should be complete and the Adaptec Storage Manager icon should be accessible Continue with Building Your Storage Space on page 26 Appendix A Completing a Silent Windows Installation e 152 Available Properties and Values Property Values INSTALLDIR Specifies the installation path If you are specifying the installation path it must be Not required set for a command line install and must be enclosed in escaped quotation marks For example INSTALLDIR C Program Files Adaptec Adaptec Storage Manager Note If you do not explicitly set the installation path the default path is C Program Files Adaptec Adaptec Storage Manager ADDLOCAL Note Use commas to separate multiple values Required e ALL Installs all of the following features If you specify ALL do not also specify any of the following values e Agent Installs the Adaptec Storage Manager Direct Attached Storage Agent If this feature is installed your system will reboot if RAID controllers that use the filter driver are installed If necessary use the REBOOT property to suppress this e ASMReadme lInstalls the Readme file in its Start menu shortcut e CLIiTools Installs the Command Line Interface tool e Console Installs the Adaptec Storage Manager GUI e SNMPSupport Installs SNMP support for Adaptec Storage Manager Requires the Agent feature to be installed If you select the SNMPSupport feature the Agent feature i
172. o help you manage the remote systems in your storage space The wizard simplifies the process of connecting to remote systems from the local system and adding them to the Enterprise View When you start Adaptec Storage Manager an auto discovery task runs in the background continuously searching your network for systems running the Adaptec Storage Manager Agent The wizard presents a list of discovered systems You can select systems to add to the Enterprise View when you start Adaptec Storage Manager You can also remove systems you no longer want to manage Chapter 10 Updating and Customizing Adaptec Storage Manager e 129 Adding and Removing Remote Systems in the Wizard This section describes how to add or remove discovered systems in the Remote systems wizard When you add systems you can set up a group login to connect to all selected systems with a single user name and password You can also add discovered systems to the Enterprise View without logging in To add or remove remote systems in the wizard 1 Inthe Enterprise View select Direct Attached Storage 2 From the Actions menu select Manage Remote Systems The wizard opens 3 Select the discovered systems you want to add to the Enterprise View then click Add Click Add All to select all discovered systems Managed system To add or remove a managed system select the desired systems and use the arrow buttons When complete click Next Direct Attached Storage
173. oadcast events to logqecdeia ce gt Sound alarm Alarm interval Seconds Auto discove Enable auto discovery Auto discovery scopes Auto Discovery Auto discovery base port number 34 570 Auto discovery heartbeat interval in seconds 360 SLP Directory Agent IP address optional Refresh from agent Note You can access other utilities in this window such as the Task Manager See Scheduling Recurring or Resource Intensive Jobs on page 81 by clicking their tabs Edit the alarm settings as required Note You can disable an alarm in this window by deselecting Sound alarm Alternatively follow the instructions in Disabling a System s Alarm on page 97 The changes take effect immediately Chapter 8 Maintaining Physical Devices e 97 Disabling a System s Alarm You can disable the alarm for a selected system if required Caution When the alarm is disabled no audible signal sounds when a Warning or Error level event occurs on the system 1 Inthe Enterprise View select the system you want 2 Inthe menu bar click Actions select Agent Actions select Alarm Actions then click Disable File View Remote Actions Help Help Save printable configuration Alarm ations gt Enable Clear logs on all controllers Change display group b Properties The alarm is disabled for that system ec com Loc Save support archive Controll 4 Controll i Controll o F
174. occscscassnanienmiemiiinnini 143 Chapter 11 Solving Problems e 137 General Troubleshooting Tips If you experience problems installing or using Adaptec Storage Manager follow these suggestions e Ensure that you are logged in to Adaptec Storage Manager at the permission level you need to perform the tasks you want See page 28 for more information e Ensure that all managed systems are powered on and that you are logged in to any remote systems you want to manage See page 33 for more information e Check all cable connections e Try uninstalling and reinstalling Adaptec Storage Manager Identifying a Failed or Failing Component When your are notified of a Warning or Error level event use Adaptec Storage Manager s rapid fault isolation feature to quickly identify the source of the problem For instance in this example a disk drive has failed To find the failed disk drive follow the yellow Error icons Enterprise view 9 GA Direct Attached Storage 0 bous 8 fa adaptec com Local system o PR HILG617 adaptec com Error is on a remote system Enterprise view FA Direct Attached Storage o S bouz 287a adaptec com Local system T HIL6617 adaptec com Wi Controller 1 Adaptec 52445 0n Controller 1 Enterprise view Direct Attached Storage E bous23 fa adaptec com Local system HIL6617 adaptec com Controller 1 Adaptec 52445 Physical devices Controller 1 Adaptec 52
175. onent is used when referring generically to the physical and virtual parts of your storage space such as systems disk drives controllers and logical drives Many of the terms and concepts referred to in this User s Guide are known to computer users by multiple names In this User s Guide this terminology is used e Controller also known as adapter HBA board or card Disk drive also known as hard disk hard drive or hard disk drive e Logical drive also known as logical device e System also known as a server workstation or computer e Enclosure also known as a JBOD storage enclosure or disk enclosure Note For more terminology information see the Glossary on page 174 by PMC BN Partl Getting Started In this part Introduction to Adaptec Storage Managetr 0 13 Installing Adaptec Storage Managet ccceseceeseeeeeeees 18 MOME Your Storage SPACE ccesesccesvecccensenccensecconss 26 Introduction to Adaptec Storage Manager In this chapter Ce tk ee a none ree neem enemas 14 RR i sacs stata eects eee 14 About the Adaplec Storage Minagi Aer ee 14 Growing Your Storage Space with Adaptec Storage ManageT essssesesesessersssessrssessrssseses 15 E E a oes cttacs rtp vastnahevaedactneeendeccmarenrrenienens 17 Dora oN i ketene AOE EEEE NEE EE eens 17 This chapter describes Adaptec Storage Manager and the Adaptec Storage Manager Agent expla
176. ons At a Glance e 171 Enclosure temperature warning Enclosure Power warning icons in the Logical Devices View Icon Description Logical drive Logical drive with healthy hot spare z Logical drive being initialized Logical drive being modified 1 oo Logical drive being rebuilt after disk drive failure Cee Array with available space Array with no available space hal Locked upgrade feature that can be activated with a feature key see page 126 for more information Appendix D Buttons and Icons At a Glance e 172 Buttons in the Main Window Button Click to More on add a remote system page 33 create a logical drive open the Configuration wizard page 26 Silence silence the audible alarm page 95 Properties check status and other properties of a controller disk drive or page 88 other component view the full Event log page 104 configure notification settings page 107 configure email notification settings page 112 check the status of scheduled tasks monitor and modify page 81 scheduled tasks open the online Help page 51 see a text description of your disk drives page 50 see the size capacities of your disk drives page 50 m see the size capacities of your disk drives relative to each other page 50 create a global hot spare page 55 create a logical drive page 26 delete a logical drive page 72 configure Max
177. or Resource Intensive Jobs on page 81 by clicking their tabs In the Save events in OS log drop down menu select the type of event logging that you want then click Save changes 4 Restart Adaptec Storage Manager to apply the new setting Chapter 9 Monitoring Status and Activity e 120 Logging Statistics for Remote Analysis You can use Adaptec Storage Manager to gather advanced IO and usage statistics for the RAID controllers in your system Periodically you can choose to send the data to Adaptec by PMC Product Support or other designated contact for analysis This feature is referred to as call home The information gathered by Adaptec Storage Manager includes e Advanced IO and usage statistics for the controllers on your system including MaxIQ cache statistics Note If you prefer not to gather statistics for a controller you can disable statistics logging See Disabling Statistics Logging on a Controller on page 94 e Controller configuration data such as the number of logical drives their RAID levels and size e Error log files Note Adaptec Storage Manager does not gather proprietary site information when logging statistics for remote analysis In addition to logging I O usage statistics it gathers the same error log files and controller configuration data as the ASM support archive For more information see Creating a Call Home Support Archive on page 124 and Creating a Support Archive File on page 142 Fo
178. ore effective Note The tasks described in this section are optional You can customize Adaptec Storage Manager by e Reorganizing the Enterprise view tree see the next section e Selecting the standard unit of measure shown for disk drives see page 128 Chapter 10 Updating and Customizing Adaptec Storage Manager e 127 e Excluding the tool bar or status bar from the main window or turning off the Tool Tips see page 128 Reorganizing the Enterprise View You can reorganize the Enterprise view tree to suit your needs You can set Adaptec Storage Manager to sort systems in the Enterprise View alphabetically or chronologically By default systems are listed in alphabetical order To reorganize the Enterprise View 1 Inthe menu bar of the main window select File then click Preferences The User Preferences window opens 2 Click the Display options tab re User preferences Alarm settings Display options Display options System tree orientation Direct Attached Storage first 7 System tree soning Alphabetical Capacity display units Auto select Help browser EXPLORE EAE 3 Change the System tree sorting or System tree orientation setting as required then click OK Note The local system always appears first when you sort objects alphabetically The changes are applied immediately Chapter 10 Updating and Customizing Adaptec Storage Manager e 128 Setting the Standard Unit of Measure You can set Ada
179. ot spare the disk drive that was built into the logical drive See page 57 for instructions Then designate a new hot spare to protect the logical drives on that controller If copyback is enabled Data is automatically moved back to its original location once the controller detects that the failed drive has been replaced No action is required See Enabling Copyback on page 58 for more information Failed Disk Drive Not Protected by a Hot Spare When a logical drive is not protected by a hot spare if a disk drive in that logical drive fails remove and replace the failed disk drive The controller detects the new disk drive and begins to rebuild the logical drive You can access the logical drive while it s rebuilding For instance when one of the disk drives fails in the RAID 1 logical drive shown in the next example the logical drive is not automatically rebuilt The failed disk drive must be removed and replaced before the logical drive can be rebuilt Physical devices Logical devices WA Controller 3 oo Channeld 14 devices found Logical devices 2 i m oy m A b Eh E Siac 2 a a h I E CJl EJ EJ E If the controller fails to rebuild the logical drive check that the cables disk drives and controllers are properly installed and connected Then if necessary follow the instructions in Rebuilding Logical Drives on page 141 Failure in Multiple Logical Drives Simultaneously If there s a disk drive failur
180. oving across the new logical drive icon in the Logical Devices View The configuration is saved on the Adaptec controller and on the physical drives Logical devices T a 9 Logical devices 3 gt D A magnifying glass means that a logical drive is being built It disappears once the logical drive has been created Note To stop the creation of a new logical drive right click on the magnifying glass icon Shown in the figure above then select Stop current task You can also change the priority of the build task to High Medium or Low by selecting Change background task priority from the same right click menu Logical devices t a 39 Logical devices 1 gt AS Hints and tips A Build Verify in progress You cannot alter the configuration Stop current task is Change background task priority Delete logical device Properties 6 Repeat Steps 1 to 5 for each controller in your storage space as required 7 Continue with Partitioning and Formatting Your Logical Drives on page 37 Partitioning and Formatting Your Logical Drives The logical drives you create appear as physical disk drives on your operating system You must partition and format these logical drives before you can use them to store data Note Logical drives that have not been partitioned and formatted cannot be used to store data Refer to your operating system documentation for more information Including More Systems in Your
181. page 106 e Notifications You can set Adaptec Storage Manager to broadcast status notifications in your choice of format to help you monitor these activities on local and remote systems see pages 107 118 e Progress of scheduled tasks such as logical drive verifications e Changes in the status of the physical components of your storage space such as disk drives e Changes to the local system such as the expansion of a logical drive or the creation of a hot spare e Statistics Logging You can set Adaptec Storage Manager to collect I O and usage statistics for the RAID controllers in your system and periodically call home to send the data to Adaptec or other contacts for analysis See page 120 e Properties Button You can check the status of any component in your storage space by using the Properties button See Viewing Component Properties on page 88 e Audible Alarm A series of beeps sounds whenever a serious event occurs on your storage space See Maintaining Physical Devices on page 87 Checking Status from the Main Window From your local system you can see status information and messages about the activity or events occurring in your storage space by looking at the event log and status icons in the main window of Adaptec Storage Manager You can also view all events for a system in its operating system event log see page 119 You can also monitor any enclosure with an enclosure management device from the
182. page 85 for instructions Scheduled tasks that did not miss their start time while the Task Manager was disabled will run as scheduled Maintaining Physical Devices In this chapter veving ere eee eer ereeeenens 88 e a EE go 1000 8 610 01 1 een ene mene ES erie Sree ee ne ere E er OAA OA eter 88 Working with Failed Or Failing Disk UN eae ceciormisndsniomasionasconsimmauieinness 89 Winaem aid Erme Dick DEVE penan 89 Yorkin Wik on ae DINE ee a 91 E E E aA g2 Testing and Silencing System and Enclosure Alarms cscccssccesececesseesseeseecesseeesseeeeeens 95 pda Tie Controller BIOS and Pea ec nnnnmonmnennsinanhienaks 98 Eran me Dik Dire see eee 99 This chapter describes how to manage the controllers disk drives solid state drives and enclosures in your storage space Chapter 8 Maintaining Physical Devices e 88 Viewing Component Properties Click on any component in the main window of Adaptec Storage Manager then Properties click the Properties button shown at right to view version numbers status model numbers and other information about that component The properties listed vary depending on which type of component you select The examples below show the Disk Drive left and Logical Drive right Properties windows a onp a Sout LOparties re Properties d Device U Optimal 19 365 GB Disk drive Adaptec Simulated Serial number CDKoOOO4 Firmware level 1 00 Reported channel 0 Reported S 5 d
183. ptec Storage Manager to show disk drive capacity in measures of megabytes MB gigabytes GB or terabytes TB You can choose the Auto select setting to allow Adaptec Storage Manager to show the most appropriate unit of measure based on disk drive size This option allows different disk drives to be shown in different units of measure By default disk drives are shown in GB To change the standard unit of measure 1 Inthe menu bar of the main window select File then click Preferences 2 Click the Display options tab 3 Inthe Capacity display units drop down menu select the option you want User preferences Alarm settings Display options Display options System tree orientation Direct Attached Storage first M4 System tree soning Alphabetical Capacity display units Auto select M ME Help browser GB TB Auto select o oo gancet we 4 Click OK The change is applied immediately Changing the Main Window Appearance You can choose to remove the tool bar and status bar from the main Adaptec Storage Manager window to save space on screen You can also choose to turn off the Tool Tips that automatically appear when you place your cursor over on screen items To change the appearance of the main window in the menu bar select View The options in the View menu are toggle switches which means they can be selected and deselected by clicking them Managing Remote Systems Adaptec Storage Manager has a wizard t
184. puter rooms and data centers This section describes how to configure power management for the logical drives and RAID controllers in your storage space You can configure power management for an individual logical drive or for all logical drives on a controller e To configure power management for a logical drive see the following section e To configure power management for a controller see page 77 e To disable power management on a logical drive see page 78 e To show devices under power management see page 79 Note Power management is not available on all controllers To see if your controller supports power management right click the controller in the Enterprise View then click Properties The Power tab shows the power status of the device If the tab is not present the device does not Support power management You can check the power status in the Properties panel for controllers logical drives and physical drives In the following example a logical drive under power management is running at full power indicating that its drives are operating at their peak spin rate r Properties d Device 1 Optimal 9 684 GB Device Status Power Segments Power Status Enabled Power State Full Reduce RPM timer 20 minutes Power off timer 1 hour Verify timer 24 hours Configuring Power Management for a Logical Drive This section describes how to configure power management for an existing logical drive
185. r DDDUnknownSASError Failed drive Unknown SAS error DDDUserAcceptedInitChange Failed drive User accepted DDDUserMarked Failed drive User marked failed DDDUserMarkedFailed Failed drive User marked failed DeleteArray Could not delete the specified array DeleteArrays Could not delete all of the specified arrays DeleteDiskSet Could not delete the diskset DeleteHArray Could not delete the specified spanned array DeleteLogDrive Could not delete the specified logical drive DisCopyBackMode Could not disable copy back mode DisReadCache Could not disable read cache DisUnattendedMode Could not disable unattended mode DisWriteCache Could not disable write cache EnclosureRestart Could not restart the specified enclosure EnclosureShutDown Could not shut down the specified enclosure Chapter 11 Solving Problems e 146 Error Error Message Text EnCopyBackMode Could not enable copy back mode EnReadCache Could not enable read cache EnUnattendedMode Could not enable unattended mode EnWriteCache Could not enable write cache EventNotSent Could not send the event to the system ExportedArray Could not export the specified array FactoryDefault Could not restore the configuration to the factory default settings FailoackDiskSet Could not move diskset FailedAtPort Adaptec Storage Manager failed to start at specified port number FailedSelfTest Specified self test problem code was returned from specified controller channel SCSI ID S N Fa
186. rage space and its components e Part III Quick Reference Refer to this section for quick answers to common questions about Adaptec Storage Manager A comparison of RAID levels is also included What You Need to Know Before You Begin This User s Guide is written for advanced computer users who want to create a storage space for their data Advanced knowledge of storage networks is not required but you should be familiar with computer hardware data storage and DAS and Redundant Array of Independent Disks RAID technology If you are using Adaptec Storage Manager as part of a complex storage system such as a SAN you should be familiar with network administration terminology and tasks have knowledge of Local Area Network LAN and SAN technology and be familiar with the input output I O technology such as Serial ATA SATA or Serial Attached SCSI SAS that you are using on your network Note Because this User s Guide covers multiple Adaptec RAID products some of the features and functions described may not be available for your controller or enclosure Terminology Used in this Guide Because this User s Guide provides information that can be used to manage multiple Adaptec RAID products in a variety of configurations from DAS to SAN the generic term storage space is used to refer to the controller s and disk drives being managed with Adaptec Storage Manager For efficiency the term components or comp
187. rage space The management system can be any system on your LAN that has a monitor and can run the full Adaptec Storage Manager application Local or Remote Whenever you re working in Adaptec Storage Manager the system that you re working on is the local system All other systems in your storage space are remote systems Local and remote are relative terms as shown in the following figure when you are working on system A local system system B is a remote system when you are working on system B local system system A is a remote system For the purposes of this chapter the local system is the management system Local logged Adaptec Storage N Adaptec Storage Fi Manager ri Manager or Agent Pi See Local logged in to remote Adaptec Storage ic Manager or RESNE rid Adaptec Storage Manager s e ae Chapter 3 Building Your Storage Space e 28 Starting and Logging In on the Local System This section describes how to start and log in to the full Adaptec Storage Manager application It also explains how Adaptec Storage Manager uses existing operating system permission levels to grant different amounts of access to your storage space Understanding Permission Levels When you log in to Adaptec Storage Manager your permission level is identical to your operating system permission level For example if you have Administrator permissions on your opera
188. red local system The computer or system that you re working on In Adaptec Storage Manager local and remote are relative terms See also remote system logged events Event messages about remote systems that appear in the event log of Adaptec Storage Manager See also Notification Manager logical drive One or more disk drives grouped together to appear as a single device to an operating system Also known as a logical device or array Glossary e 177 M managed system A computer or system in a storage space that s being managed by Adaptec Storage Manager MB MegaByte Depending on context 1 000 000 or 1 048 576 bytes Also 1000 KB mirroring Data protection that duplicates all data from one drive onto a second drive See also RAID N Notification Manager A utility within Adaptec Storage Manager that broadcasts event messages to selected managed systems parity A form of data protection used by some RAID levels to re create the data of a failed disk drive in a logical drive See also RAID partition Divides the space of a disk drive into isolated sections port A connection point to a controller disk drive expander enclosure or other device R RAID Redundant Array of Independent Disks For more information on RAID and all supported RAID levels see Selecting the Best RAID Level on page 153 rapid fault isolation The trail of yellow or red warning icons that leads from the high level system
189. rite cache mode to enabled when protected by battery MergeOwnNs Could not copy the configuration from the non shared logical drives Rebuild Could not set the drive to the specified rebuild state RemoveAHS Could not delete the dedicated hot spare drive RemoveFromDiskSet Could not remove drives from the specified diskset RemoveHSP Could not delete the specified hot spare drive RemoveSHS Could not delete the specified standby hot spare drive ReplaceDHS Could not replace the specified failed drive ScanDrives Could not perform the bus rescan SetArrayOnline Could not send the Array Optimal command to the specified controller SetChannellnitiatorld Could not set the specified SCSI initiator ID SetContDiskCachePolicy Could not change the specified global drive cache policy SetHostld Could not set the specified controller name SetITNexusLossTime Could not change _T nexus loss time SetMergeGroup Could not set the specified merge group number SetPartnerld Could not set the specified partner controller name SetSpareSet Could not change the specified spare set attribute SetToAHotSpare Could not create a dedicated hot spare drive SetToDefunct Could not set the specified drive to failed SetToEmpty Could not remove the specified failed drive SetToHotSpare Could not create a hot spare drive SetToOnline Could not set the specified failed drive to optimal SetToSHotSpare Could not create a standby hot spare drive SetWce Could not change the write
190. rity If some disks are still missing from the logical drive reinsert or replace them and allow Adaptec Storage Manager to rebuild the logical drive Then verify that drive status has returned to Optimal Note If the operation fails follow the on screen prompts to try the Advanced options for forcing the logical drive online Only expert users should try the Advanced options Removing a Failed Disk Drive s Icon Note You can only complete this task on disk drives that are not included in any logical drive When a disk drive fails it may still appear in Adaptec Storage Manager although it is no longer available To see an accurate representation of your storage space and make it easier to monitor your disk drives you can remove a failed disk drive from the Physical Devices View In the Physical Devices View right click the failed disk drive then click Remove failed drive Rebuilding Logical Drives A hot swap rebuild occurs when a controller detects that a failed disk drive in a logical drive has been removed and then reinserted To start a hot swap rebuild 1 Following manufacturer s instructions gently pull the failed disk drive from the server without fully removing it then wait for it to spin down fully before continuing 2 If there is nothing wrong with the disk drive reinstall it following manufacturer s instructions If necessary replace the failed disk drive with a new disk drive of equal or larger size 3 The
191. rity Data TE 150 GB Drive 1 Drive 2 Drive 3 250 GB 250 GB 250 GB Drive 4 Drive 5 Drive 6 400 GB 400 GB 400 GB In this example P represents the distributed parity data Appendix B Selecting the Best RAID Level e 161 RAID 6 Logical Drives A RAID 6 logical drive also referred to as dual drive failure protection is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy However RAID 6 logical drives include two independent sets of parity data instead of one Both sets of parity data are striped separately across all disk drives in the logical drive RAID 6 logical drives provide extra protection for your data because they can recover from two simultaneous disk drive failures However the extra parity calculation slows performance compared to RAID 5 logical drives RAID 6 logical drives must be built from at least four disk drives Maximum stripe size depends on the number of disk drives in the logical drive Disk Drive 1 Drive Segment Size Smallest Disk Drive Disk Drive 2 Disk Drive 1 Disk Drive 2 2 P2 449 uama Disk Drive 3 400 GB Disk Drive 3 Unused Space 150 GB Disk Drive 4 400 GB DISK Ver Unused Space 150 GB Disk Drives in Logical Drive RAID 60 Logical Drives P2 4 500 RAID 6 Logical Drive 500 GB plus Parity P1 amp P2 Similar to a RAID 50 logical drive see page 160 a RAID 60 logical drive also referred to
192. rives In this example two free segments of larger disk drives are combined with smaller disk drives to create a RAID 5 logical drive Physicaldevices T S 2 Selected 4 7 Click on 3 or more up ta 6 physical devices in the Connector 0 CNO RAID level fs RAID 5 e Se Name Device g oss Advanced settings Connector 1 CN1 Free segments of T gi E larger disk drives id used in logical 4 zz drive d e Remove logical device TD 3 Click Next 4 Review the logical drive settings 5 Click Apply then click Yes Adaptec Storage Manager builds the logical drive The configuration is saved in the Adaptec controller and in the physical drives Stopping the Creation of a Logical Drive To stop the creation of a new logical drive right click the magnifying glass icon shown Ee at right then select Stop current task Changing the Priority of the Creation of a Logical Drive To change the priority of the creation of a logical drive to High Medium or Low right click the magnifying glass icon then select Change background task priority Note To set the default priority for all tasks on the same controller see Setting a Controller s Default Task Priority on page 94 Chapter 6 Modifying Your Direct Attached Storage e 64 Fine tuning Logical Drives You can fine tune a new or existing logical drive to meet your needs by changing its name or adjusting the Advanced settings described in this
193. rs enter the datacenter URL in the text box Adjust the Days to keep statistics logs slider The default is 1 day Enter the storage location for the statistics logs or use the default location Click Browse to select a location in your file system To send customer contact information along with the statistics logs click Send customer contact then enter the contact s email address and phone number Click Apply Note To transmit the statistics immediately and to delete the statistics logs click Clear all logs then click Yes to confirm Chapter 9 Monitoring Status and Activity e 122 Configuring Proxy Server Settings Adaptec Storage Manager uses the Internet to send statistics to your designated contacts If your network uses a proxy server to access the Internet you must provide your proxy server connection settings To configure your proxy server connection settings 1 2 4 5 In the Enterprise View select the system you want On the tool bar click Configure point to the system then click Advanced Statistics The Advanced Statistics Manager opens On the menu bar select Actions then click Call Home connection settings The Call Home connection settings window opens Call Home connection settings Instructions 1 Enter your HTTP proxy information if your network requires use of a proxy 2 Click Send Call Home test message 3 Ifthe test does not succeed use the diagnostic information provide
194. s Link failures Aborted commands 5 M AR T warnings Solid state disk hon spinning true Marla cache capable true Marla cache assigned false MS shares Enabled SSD wear level and ee Media eee left gg ae i Longevity Based on PowerUnHours Ars 101574 0 longevity indicators N ongevity Based on FutureWrites G8 628696 40625 See What do the SMART statistics and wear level indicators mean Name Description Power On Hours Number of power on hours over life of device Power Cycle Count Number of power cycle events over life of device Available Reserved Space Number of remaining reserve blocks Reallocated Sector Count Number of bad sectors Host Writes Number of sectors written by the host 1 sector 512 bytes increases by 1 for every 65536 sectors written Chapter 8 Maintaining Physical Devices e 92 Name Description Media Wear Out Indicator wear remaining based on number of NAND media cycles SSD will be marked as Failed if wear level goes below threshold value Longevity Power on Hours Predicted SSD longevity based on remaining number of power on hours Longevity Future Writes Predicted SSD longevity based on remaining number of writes Working with Controllers This section describes how to use Adaptec Storage Manager to manage the controllers that are part of your storage space e To register a new controller see the following section e To test a controller alarm see page 92 e To silenc
195. s 107 to 119 event alerts 118 Notifications Manager 107 to 118 clearing the log 111 disabling 111 modifying systems 110 opening 107 re enabling 111 removing systems 110 test events 109 O online help 51 opening Adaptec Storage Manager Linux 30 OpenServer 30 Solaris 30 UnixWare 30 OpenServer installing Adaptec Storage Manager 21 starting Adaptec Storage Manager 30 starting the Agent 33 operating system event log 119 operating systems 17 pP parity 158 partitioning logical drives 37 partitions 71 permission levels 28 Physical Devices View 45 47 icons 48 170 pool hot spares 56 power management 76 to 79 disabling 78 spin up limits 78 stay awake period 77 timers 42 76 power status icon 106 properties 88 Properties button 88 Q Quick initialize method 66 R RAID distributed spare drives 159 mirrored data 156 non redundant logical drives 155 parity 158 RAID 0 155 RAID 1 156 RAID 10 157 RAID 1E 156 RAID 5 158 RAID 50 160 RAID 5EE 159 RAID 6 161 stripe size 65 RAID 60 161 stripe size 65 striping data 155 RAID levels changing 71 custom configuration 39 express configuration 35 selecting 39 RAID segments 154 RAID Volumes 72 RaidCfg log file 94 read cache 65 REBOOT 152 rebuilding defined 138 139 rebuilding logical drives 141 recurring tasks 82 registering new controllers 92 Relative Size Capacity View 50 remote systems 27 removing 34 startup port number 34 Remote systems w
196. s automatically included even if you don t specify it REBOOT e Force Forces a reboot at the end of the installation Not Required e Suppress Suppresses a reboot unless files were in use and could not be overwritten during installation e ReallySuppress Suppresses all reboots at the end of the installation NOTE A reboot is only forced by the Adaptec installer if you have installed the DSM or if any files can t be overwritten Example Command Line Installations e To install all DAS options which include the Console Agent Readme and SNMP Support setup asm x86 exe s v gqn ADDLOCAL Console Agent ASMReadme SNMPSupport e To install just the Agent and suppress a reboot at the end of installation setup asm x86 exe s v qn ADDLOCAL Agent REBOOT ReallySupress e To install only the CLI Tools and suppress a reboot setup asm x86 exe s v qn ADDLOCAL CLITools REBOOT ReallySuppress e To install the GUI feature to a different installation path setup asm x86 exe s v qn ADDLOCAL Console INSTALLDIR C Adaptec Storage Manager e To install and have setup wait until the install finishes before it closes Start WAIT setup asm x86 exe w s v qn ADDLOCAL Console Agent REBOOT ReallySupress Selecting the Best RAID Level In this appendix Conr na R E NE grease ee ee eens 154 Ladenin Dre Seam ee eee 154 Nom tedindant Logical Drives RAID i inncinnanipeniennsimecmana
197. s cal Dor oi VENEA 171 Duo St E 172 Eutons in the NOUN Manager sinini nena ina Aa i2 Buttons in the Email Noumea Manage onssnnnnenari a 173 Puttonen the Task Manone eee eee 173 This chapter provides quick references to the icons and buttons that appear in Adaptec Storage Manager Appendix D Buttons and Icons At a Glance e 170 Enterprise View Icons Icon Description System with direct attached storage controller and directly attached disk drives or enclosures Enclosure Controller Icons in the Physical Devices View Icon Description i Ready disk drive Disk drive with free space Disk drive with no free space E5 Failed disk drive Healthy global or dedicated hot spare Hot spare with error see page 56 for more information Hot spare being built into logical drive after disk drive failure Hot spare built into logical drive after disk drive failure JBOD disk wD Ready Solid State Drive SSD not part of any logical drive or MaxlQ pool Solid State Drive assigned to MaxIQ pool Controller Enclosure Management Device hal Locked upgrade feature that can be activated with a feature key see page 126 for more information Enclosure Status Icons Icon Description Enclosure fan s normal Enclosure fan s error Enclosure temperature normal Enclosure temperature error Enclosure Power normal Enclosure Power error Enclosure fan s warning Appendix D Buttons and Ic
198. scans all the channels or ports on the controller you selected When the scan is complete a report appears 3 Click Done after you have reviewed the scan report Chapter 8 Maintaining Physical Devices e 94 Saving Your Controller Configuration If you require a record of your controller configurations you can use Adaptec Storage Manager to create a text file with this information about all controllers on a selected system e Controllers e Disk drives e Disk drives used in logical drives e Logical drives To save a system s controller configurations 1 Inthe Enterprise View click the local or remote system 2 Inthe menu bar select Actions then click Save printable configuration 3 Inthe Save window browse to the directory you want then enter a file name for the report The default directory is the directory in which the Adaptec Storage Manager is installed The default file name is RaidCfg log A text file report is saved Setting a Controller s Default Task Priority To set the default priority for all tasks running on the controller to High Medium or Low right click the controller in the Enterprise View then select Change default task priority Note This setting applies to new tasks It does not affect currently running tasks Enabling Native Command Queuing on a Controller Native Command Queuing or NCQ lets SATA disk drives arrange commands into the most efficient order for optimum performance To ena
199. scheduled time e Error tThe task has not been completed successfully For more information about an error double click the task in the Task List to open the Task Properties window In the menu bar click View task for additional detail about any task in the Task List Checking Past Tasks and Events in the Event Log The Event Log displays detailed information about the Task Manager itself such as when scheduled events were modified deleted or completed successfully By default task events are listed in the order they occurred with the most recent event first To make it easier to find a specific event click on the column heads to sort task events You can also reorganize the columns by clicking and dragging the column heads The Event Log uses icons to show the status of past tasks Icon Status Explanation and Solution Information The task or event completed successfully No action required Al Warning The task missed its start time Reschedule the task to clear the error as described in Modifying a Task on page 85 D Error The task failed Delete the task to clear the error Schedule the task again as described in Scheduling a Task on page 82 Double click on an event to see basic information about the event in the Task Properties window Click Next to see the next event in the list Task properties Task description BuildVerifr logical device controller 1 logical device 0 Device 0 Task ID Status Sc
200. see page 139 e If multiple disk drives fail within the same logical drive see page 140 e Ifyou want to force a logical drive with multiple drive failures back online see page 141 Failed Disk Drive Protected by a Hot Spare When a logical drive is protected by a hot spare if a disk drive in that logical drive fails the hot spare is automatically incorporated into the logical drive and takes over for the failed drive For instance when a disk drive fails in the RAID 5 logical drive shown in the next example the logical drive is automatically rebuilt its data is reconstructed using the hot spare in place of the failed drive You can access the logical drive while it s rebuilding Physical devices Logical devices Controller 2 O Connector 0 CHO RE Logical devices 1 gt _ 2 amp amp D fs Connector 1 CN1 Physical devices Logical devices saaa A Controler 2 T s Connector 0 CHO HR Logical devices 1 E ee oa g g E GA and logical Hot spare takes over ___1 drive is rebuilt conne U IT with hot spare Disk drive shows 5 P e Failed status Chapter 11 Solving Problems e 139 Note A hot spare icon changes from light blue to dark blue when it becomes part of a logical drive To recover from the failure 1 Remove and replace the failed disk drive following manufacturer s instructions 2 If copyback is not enabled Remove the hot spare designation from the original h
201. sent the mirrored data stripes Disk Drive 1 400 GB Disk Drive 1 1 3 Disk Drive3 400 GB Disk Drive3 312 165 Disk Drive 2 400 GB Disk Drive 2 Disk Drives in Logical Drive RAID 1E Logical Drive 600 GB Appendix B Selecting the Best RAID Level e 157 RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal sized RAID 1 logical drives Data in a RAID 10 logical drive is both striped and mirrored Mirroring provides data protection and striping improves performance Drive segment size is limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and two 400 GB disk drives can create two mirrored drive segments of 250 GB for a total of 500 GB for the logical drive as shown in this figure Disk Drive 1 Eun Drive Segment Size Smallest Disk Drive Disk Drive 2 Eo we Disk Drive 1 Disk Drive 3 400 GB Disk Drive 2 Disk Drive 3 Unused Space 150 GB Disk Drive 4 400 GB DISE DINE Unused Space 150 GB GELL Disk Drives in Logical Drive RAID 10 Logical Drive 500 GB Appendix B Selecting the Best RAID Level e 158 RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three disk drives and uses data striping and parity data to provide redundancy Parity data provides data protection and striping improves performance Parity data is an error correcting redundancy that s used to re create data i
202. sesrsersersrsseessersreseeseesses ad Logging into Remote Systems from the Local System ce eesesssscsscesscececesseceseeeeseeseeeenes 33 a Pera ec MIP gia ene ene eneR Be enna One EneT Se EneeeT ee Ne nan TTEn TST Ret ten ver teeny nen leer TT ron rete 35 Manacme Tour Orais SPICE gener eee ene rer mre icasi is inin aa ao Neer wearer Kiger Seer eer rere er Serr 42 Follow the instructions in this chapter to start Adaptec Storage Manager log in to each system in your storage space and create logical drives For more information see Understanding Logical Drives on page 60 Note Before beginning the tasks in this chapter ensure that Adaptec Storage Manager is installed on every system that will be part of your storage space Chapter 3 Building Your Storage Space e 2 Overview To build your storage space complete these steps as described in the rest of this chapter 1 Choose at least one management system see the next section 2 Start and log in to Adaptec Storage Manager on the management system see page 28 3 Start Adaptec Storage Manager or the Agent on all other systems see page 32 4 Log in to all other systems from the management system see page 33 5 Create logical drives for all systems in your storage space see page 35 Choosing a Management System You must designate at least one system as a management system a system from which you will manage the direct attached storage on all systems in your sto
203. siancinnmianeas 155 PAT EOE A T E A 156 FAID I Enhance Los ral DINE pi A 156 PAR TOT T E TEE 157 ia AE ce 158 TREE TO ee ee I AE AA EAN A 159 ie E E e E E E E E E E ee A E 160 PAE OE tor Bi b s A EAEE 161 PACO TOC ol L E iaiia 161 When you create logical drives in Adaptec Storage Manager you can assign a RAID level to protect your data Each RAID level offers a unique combination of performance and redundancy RAID levels also vary by the number of disk drives they support This chapter provides a comparison of all the RAID levels supported by Adaptec Storage Manager and provides a basic overview of each to help you select the best level of protection for your storage system Appendix B Selecting the Best RAID Level e 154 Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space based on the number of available disk drives and your requirements for performance and reliability Read Write Built in Hot Minimum RAID Level Redundancy Disk Drive Usage Performance Performance Spare Disk Drives RAID O No 100 kkk No RAID 1 Yes 50 e No 2 RAID 1E Yes 50 No 3 RAID 10 Yes 50 No 4 RAID 5 Yes 67 94 No 3 RAID 5EE Yes 50 88 KKE Yes 4 RAID 50 Yes 67 94 EEX No 6 RAID 6 Yes 50 88 No 4 RAID 6O Yes 50 88 No 8 Spanned Volume No 100 X k k k k No 2 RAID Volume No 50 100 k k k TEF No 4 Disk
204. sk is recommended for advanced users only Adaptec Storage Manager provides a wizard to help you update the firmware for the disk drives in your storage space The wizard updates the firmware for all disks of the same type on local and remote systems You can update only one type of disk drive at a time Chapter 8 Maintaining Physical Devices e 100 Before You Begin Before you begin download the latest firmware images from your vendor s support site on the World Wide Web The image file name and extension vary by manufacturer Updating the Disk Drive Firmware To update the disk drive firmware 1 Inthe Enterprise View right click Direct Attached Storage then click Update drive firmware images Enterprise view i e CEFF Direct Attache D bouz287a Ea Add managed system w Control Remove managed systems i Control 4 Control Update controller images Update drive firmware images h Properties The Drive Firmware Update wizard opens 2 Click Next 3 Click Add to browse to the firmware image file you downloaded select the file then click Open Lookin CJ 15K4 a le ca Bl 0003_15k4 lod File Name D003_15k4 lod Files of Type All Files Open Cancel Chapter 8 Maintaining Physical Devices e 101 4 Inthe wizard select the image file you want choose the packet size in bytes from the drop down list t
205. stems To uninstall Adaptec Storage Manager from a VMware system type this command rpm erase StorMan Adaptec Storage Manager is uninstalled Protecting Your Data In this chapter Creating and arate rent ian Sa Ja E AD Ea E 2 NEE EE OAA E ee OA AA EET AAEN N EE OEE 58 In addition to the standard RAID 0 RAID 1 RAID 5 RAID 10 RAID 50 and enhanced RAID 1E RAID 5EE RAID 6 RAID 60 RAID levels controllers with the Adaptec Advanced Data Protection Suite include additional methods of protecting the data on your storage space This chapter describes how to use hot spares and copyback to protect your stored data Chapter 5 Protecting Your Data e 55 Creating and Managing Hot Spares A hot spare is a disk drive that automatically replaces any failed drive in a logical drive and can subsequently be used to rebuild that logical drive For more information on recovering from a disk drive failure see page 138 Hot Spare Limitations e You can t create a hot spare for RAID 0 logical drives simple volumes or spanned volumes e You can t create a hot spare from a disk drive that is already part of a logical drive e You should select a disk drive that is at least as big as the largest disk drive it might replace e Adaptec recommends that you not designate a SAS hot spare for a logical drive comprising SATA disk drives or a SATA hot spare for a logical drive comprising SAS disk drives Dedicated Spare or Global Spare
206. t Attached Storage i localhost Local system Controller 1 Adaptec 3605 i Controller 2 Adaptec 31605 3 When the wizard opens select Custom configuration then click Next The Configuration wizard guides you through the configuration of your controller There are 16 physical drives available for configuration Click Express or Custom then click Mert 7 Select a path through the configuration wizard Express configuration for controller 2 Click this choice to configure your Adaptec 31605 controller automatically Custom configuration for controller 2 Click this choice to configure your Adaptec 31605 controller manually d Chapter 3 Building Your Storage Space e 39 4 Select a RAID level The most common RAID levels are listed first advanced RAID levels are available by clicking Advanced settings y Select the RAID lewel for this logical device gt RAID 0 O RAID 4 RAIDS Striping 2 or more drives required not redundant Mirroring 2 drives required redundant Striping with parity 3 or more drives required redundant 7 Advanced settings i RAID 1E Mirroring 3 or more drives required redundant _ RAID 5EE Striping with parity built in spare 4 or more drives required redundant C RAID 6 Striping with dual parity 4 or more drives required redundant i RAID 10 Striped mirrors even number of drives required redundant gt RAID 50 RAID 5 groups striped
207. t for a scheduled task is that system s time which may be different from local time You will be prompted to select a new time if the one you ve set occurs in the past on the remote system 4 Set the recurrence frequency from the drop down menu if the option is available for this task and you want it to occur regularly You can set a task to recur daily weekly or monthly 5 Click Apply The task is saved in the Task Manager and the scheduled task is added to the Task List For more information about the Task Manager see the following section Opening the Task Manager You can use the Task Manager to monitor and modify the tasks you have scheduled To schedule a task see page 82 Tasks are associated with systems When you open the Task Manager you see the scheduled tasks associated with that local or remote system only To open the Task Manager in the tool bar click Configure point to the system then click Tasks Properties FZ Events 4 Configure Help Physical devices hou226 a adaptec com Local system General settings fanagement service build name H Notifications Email Notifications i Controller 1 Connector 0 CNO Logical d reeeo gt The Task Manager opens on the Tasks tab of a new window The Tasks tab has two main panels as shown in this figure All scheduled tasks for the system appear in the task list all events related to scheduled tasks on that system appear in the event log
208. t information North America Visit our Web site at www adaptec com e Search the Adaptec Support Knowledgebase ASK at ask adaptec com for articles troubleshooting tips and frequently asked questions for your product e For information about Adaptec by PMC support options call 1 408 957 2550 24 hours per day 7 days per week To speak with a Technical Support Specialist call 1 408 934 7274 e For support via e mail submit your question at ask adaptec com You can order Adaptec by PMC products including accessories and cables by calling 1 408 957 7274 Or you can order cables online at www adaptec com en us cables Europe Visit our Web site at www adaptec europe com German Call 49 89 43 66 55 22 For support via e mail submit your question at ask de adaptec com French Call 49 89 43 66 55 33 For support via e mail submit your question at ask fr adaptec com English Call 49 89 43 66 55 44 For support via e mail submit your question at ask adaptec com You can order Adaptec cables online at www adaptec com en us cables Japan e Visit our Web site at www adaptec co jp e Call 0066 3313 2601 Australia e Call 61 2 9503 1555 Software License Agreement PLEASE READ CAREFULLY THE USE OF THIS SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS OF PMC SIERRA INC AND OTHER LICENSORS WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU AGREE TO
209. tem properties Host name lbou2287a adaptec com TCPIP address h 0 270 100 1514 TPF poart 24 571 Event type Error Warning Informational X Hone Error Error Warning Error Warning informational Or In the tool bar click Delete system then click Yes to confirm the deletion Modifications become effective immediately If you have deleted a system but you still want to be notified about status and activity by logged notifications ensure that there is at least one system on the Notifications list See page 107 to add a new system Chapter 9 Monitoring Status and Activity e 111 Disabling Logged Notifications Logged notifications are enabled by default You can choose disable them on a selected system if required Note If you disable logged notifications events will be generated for that system but not broadcast not even to the local Event Log To disable logged notifications 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Notifications The Notifications Manager opens 3 On the menu bar click Actions then click Disable notifications See the illustration in Step 4 on page 109 if required Event notifications are disabled The Notifications tab shown at right shows the red disabled icon Re enabling Logged Notifications To re enable logged notifications repeat steps 1 and 3 in Disabling Logged Notifications sel
210. ting system you also have Administrator permissions in Adaptec Storage Manager This section describes the three different permission levels Administrator Level Logging in as an Administrator allows you full access to manage and modify the controllers disk drives and logical drives that are part of your storage space To log in as an Administrator Windows Enter a valid user name and password for the Administrator or Administrative User on the system The Administrative User is any member of the local Administrators group which can in a Domain configuration include Domain Administrators Linux Enter root for the user name and enter the root password e UnixWare or OpenServer Enter root for the user name and enter the root password e Solaris Enter root for the user name and enter the root password User Level Logging in as a User partially restricts your access to the storage space as described in this table Users can User s can t Rescan controllers Create logical drives Save activity logs Modify logical drives Verify disk drives with and without fix Delete logical drives Verify logical drives with and without fix Delete hot spares Identify disk drives and enclosures Perform data migrations Rebuild disk drives Create hot spares Access the same information as Guests see the following section To log in as a User use your normal network user name and password Guest Level Logging in as
211. tion DVD Chapter 2 Installing Adaptec Storage Manager e 21 Mount the Adaptec RAID Controller Installation DVD mount dev cdrom mnt cdrom Change to the Debian manager directory cd mnt cdrom ASMCD debian_x86_64 manager Note The distribution includes a 32 bit and 64 bit installation package Install the deb package dokg 1 storman_6 50 15653 amd64 deb for 64 bit systems Unmount the RAID Controller Installation DVD umount mnt cdrom Repeat these Steps to install Adaptec Storage Manager on every Debian and Ubuntu Linux system that will be part of your storage space Installing on UnixWare or OpenServer Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation Any customization files you created with the previous version are saved and used in the upgrade To remove Adaptec Storage Manager type the pkgrm RaidMan command To install Adaptec Storage Manager on UnixWare or OpenServer 1 2 Insert the Adaptec RAID Controller Installation DVD Mount the Adaptec RAID Controller Installation DVD mount r F cdfs dev cdrom cdromdevicefile mnt where cdromdevicefile is the device file name for example c0b0t010 fora DVD ROM block device To find the device file name look in the dev cdrom directory Install Adaptec Storage Manager For UnixWare pkgadd d mnt ASMCD unixware manager RaidMan ds For OpenServer pkgadd d mnt ASMCD openserv6 m
212. tivity on page 107 You can now continue working on the controller Enabling Disabling Background Consistency Check If your controller supports background consistency check Adaptec Storage Manager continually and automatically checks your logical drives once they re in use To see if your controller supports background consistency check right click the controller in the Enterprise View then click Properties To enable or disable background consistency check 1 Inthe Enterprise View click the controller 2 Chapter 6 Modifying Your Direct Attached Storage e 10 In the menu bar select Actions then click Enable Disable background consistency check The controller is updated with the new setting Setting the Background Consistency Check Period You can choose how often Adaptec Storage Manager checks for inconsistent or bad data on your logical drives and hot spares To change the background consistency check period 1 2 4 In the Enterprise view select a controller Right click Background Consistency Check then select Change period The Change background consistency check period window opens Adjust the slider control from Very Slow 365 days to Fast 10 days Alternatively in the New Period field use the arrow keys to increase or decrease the setting Click OK Increasing the Capacity of a Logical Drive You can add more disk drive space to a logical drive to increase its capacity or expand it
213. torage Manager Logging Back In To log in to Adaptec Storage Manager 1 Inthe Enterprise View click on the local system 2 Inthe menu bar select Actions then click Log in 3 Enter your user name and password then click Connect Uninstalling Adaptec Storage Manager To uninstall Adaptec Storage Manager follow the instructions for your operating system Uninstalling From Windows Systems To uninstall Adaptec Storage Manager from a Windows system use the Add or Remove Programs tool in the Control Panel All Adaptec Storage Manager components are uninstalled Uninstalling From Linux Systems To uninstall Adaptec Storage Manager from a Linux system type this command rpm erase StorMan Adaptec Storage Manager is uninstalled Uninstalling From UnixWare or OpenServer Systems To uninstall Adaptec Storage Manager from a UnixWare or OpenServer system type this command pkgrm StorMan Adaptec Storage Manager is uninstalled Chapter 4 Exploring Adaptec Storage Manager e 53 Uninstalling From Solaris Systems To uninstall Adaptec Storage Manager from a Solaris system type this command pkgrm StorMan Adaptec Storage Manager is uninstalled Uninstalling From FreeBSD Systems To uninstall Adaptec Storage Manager from a FreeBSD system type this command pkg_delete Storman x x x x86 or pkg_delete Storman x x x amd64 where x x x is the package version Adaptec Storage Manager is uninstalled Uninstalling From VMware Sy
214. u must open a range of ports in the built in firewall using this command esxcfg firewall o 34570 34581 tcp in StorMan For more information see Logging into Remote Systems from the Local System on page 33 From a Windows or Linux client connect to the Adaptec Storage Manager Agent on the VMware ESX Server using the ASM GUI Alternatively use the ARCCONF command line utility to configure and manage your disk drives For more information refer to the Command Line Interface User s Guide on the RAID Controller Installation DVD Using Adaptec Storage Manager with a Firewall If your system or network includes a firewall you must unblock these ports 8003 TCP 34580 TCP 34570 to 34579 TCP 34570 UDP 34577 to 34580 UDP Running Adaptec Storage Manager from the DVD This section describes how to run Adaptec Storage Manager from the RAID Controller Installation DVD included in the kit instead of as an installed application When you run Adaptec Storage Manager from the DVD you are using bootable CD mode Chapter 2 Installing Adaptec Storage Manager e 24 When to Choose Bootable CD Mode Use Adaptec Storage Manager in bootable CD mode if you want to install your operating system on a disk drive or logical drive associated with your controller Bootable CD mode lets you configure the controller before you install your operating system After you have configured the controller and installed the operating system install
215. u want 2 On the menu bar select Actions then select Clear logs on all controllers 3 Click Yes to clear the log Chapter 9 Monitoring Status and Activity e 106 Using Enclosure Icons to Monitor Enclosure Status If your storage space includes an enclosure with an enclosure management device such as a SCSI Accessed Fault Tolerant Enclosure SAF TE processor Adaptec Storage Manager displays temperature fan and power module status in the Physical Device view as shown in the next figure The icons change color to indicate status as described in the table below Controller 3 gt l Enclosure 0 ADAPTEC SAHbloc 50 fat l Y amp amp amp amp L Power Module Status Temperature Status L Fan Status Enclosure Management Device Icon Icon Status Examples Normal Fans are working properly Warning A fan has failed Error Multiple fans have failed Normal Enclosure temperature is normal Warning Enclosure temperature is higher than normal Error Enclosure is overheating Normal Power supplies are working normally Warning One power supply has failed Error Multiple power supplies have failed Note If your enclosure does not have an enclosure management device the status icons appear but do not indicate status Chapter 9 Monitoring Status and Activity e 107 Notifying Users by Event Log Message About Status and Activity You can set up Adaptec Storage Manager to send messages to the event
216. uired page 85 Glossary A Adaptec Storage Manager Agent Runs in the background on your system monitoring and managing event notifications tasks schedules and other on going processes in your storage space It requires no user intervention and includes no user interface available space Space on a disk drive that is not being used by a logical drive When a logical drive is deleted its space becomes available See also logical drive bad stripe A stripe level failure in a RAID array Instead of taking the entire logical drive off line only the data within the stripe becomes unavailable A bad stripe entry is made in the Bad Stripe Table which becomes part of the array and logical drive configuration background consistency check A controller function that continually and automatically verifies your logical drives once they re in use bootable CD mode A way of running Adaptec Storage Manager where the application is not installed but is run directly from a CD C cache A temporary fast storage area that holds data from a slower storage device for quick access Cache storage is normally transparent to the accessing device channel Any path used for the transfer of data and the control of information between disk drives and a RAID controller controller A hardware device that interprets signals between a host and a disk drive Also known as an adapter or card See also I O Glossary e 175 copyback Adapt
217. ve without first setting it to a failed state You can set a disk drive to a failed state if e The disk drive is not part of a logical drive or e The disk drive is part of a redundant healthy logical drive You can t set a disk drive to a failed state if doing so will take a logical drive offline To set a disk drive to a failed state 1 Inthe Physical Devices View click the disk drive 2 Inthe menu bar select Actions then click Set drive state to failed 3 Click Yes to set the drive status to failed 4 Remove and replace the disk drive 5 If the logical drive that the disk drive belongs to is failed see Recovering from a Disk Drive Failure on page 138 Initializing and Erasing Disk Drives This section describes how to use Adaptec Storage Manager to erase data and metadata including logical drive information from the disk drives in your storage space Chapter 8 Maintaining Physical Devices e 90 Initializing Disk Drives You can use Adaptec Storage Manager to initialize any disk drives that are in a Ready state if required You may want to do this to erase all existing data and metadata including all logical drive information before using the disk drive in a new logical device or as a hot spare A Caution Do not initialize a disk drive that is part of a logical drive Initializing a disk drive that s part of a logical drive may make the logical drive unusable Back up all data from your disk drive before you initiali
218. view to the failed or failing component rebuild Re create a logical drive after a disk drive failure recurring task A scheduled task such as logical drive verification that occurs on a regular basis See also Task Manager scheduled task redundancy The capability of preventing data loss if a disk drive fails See also mirroring parity remote system In Adaptec Storage Manager all other systems in your storage space besides your local system are remote systems Local and remote are relative terms See also local system ROM Update wizard A program that updates the BIOS and firmware codes on the controller See also firmware Glossary e 178 S SAN Storage Area Network A storage architecture that connects servers and disk drives across a network for enhanced reliability scalability and performance scheduled task Activity such as logical drive verification that is set to be completed at a specified date and time See also recurring task segment Disk drive space that has been assigned to a logical drive A segment can include all or just a portion of a disk drive s space SMTP Simple Mail Transfer Protocol spare See hot spare storage space The controller s and disk drives being managed with Adaptec Storage Manager stripe size Amount of data written to one partition before the controller moves to the next partition in a stripe set striped mirror A RAID 1 Enhanced or RAID 1E logica
219. wer management for a logical drive 1 Inthe Logical Devices View click the logical drive 2 Inthe menu bar select Actions click Power settings then click Disable The logical drive is updated with the new setting Re Enabling Power Management for a Logical Drive To re enable the power management for a logical drive repeat the steps in Disabling Power Management for a Logical Drive on page 78 selecting Enable during Step 2 Showing Devices Under Power Management You can highlight the physical and logical drives under power management in the Adaptec Storage Manager GUI Logical drives are shown in green if power management is enabled Physical drives are shown in green if they are powered down off In the menu bar select View then click Show Power Management Adaptec Storage Manager highlights the devices under power management in the Physical Devices View and Logical Devices View Physical devices Logical devices Wa Controller 2 Adaptec 5085 y e T a Enclosure 0 ADAPTEC SAHbloc 50 ne Logical devices 7 come ee Bie e eo gt EI To stop showing devices under power management select View on the menu bar then click Show Power Management again Configuring the MaxiQ Cache The MaxIQ cache is a global read cache pool It uses the Solid State Drives SSDs in your system as fast cache memory for read intensive operations You can configure the MaxIQ cache only if you have one or more MaxIQ compatible So
220. which an inactive drive a drive that s already powered down is restarted and checked to verify its health Once the check is completed the drive is powered down and returns to its inactive state The default is Never 4 Click OK Configuring Power Management for a Controller The power management options for a controller affect all the logical drives on that controller You can choose a stay awake period during which time the disk drives on the controller always spin at their peak rate You can also set the spin up limits for the controller the maximum number of drives that the controller may spin up at the same time Note The time you set for the stay awake period is relative to your local system time and time zone To set the time zone for power management you must use the controller BIOS utility The time zone does not adjust automatically for daylight savings time To compensate you must adjust the stay awake period manually either in the BIOS or with Adaptec Storage Manager For more information see the Adaptec RAID Controller Installation and User s Guide To set the stay awake period for disk drives 1 Inthe Enterprise View select a controller 6 Chapter 6 Modifying Your Direct Attached Storage e 178 In the menu bar select Actions click Power settings then click Set stay awake settings The Stay awake settings window opens Adapter stay awake settings Ea Select the stay awake settings E
221. y requires one or more disk drives to be added to or removed from the logical drive Adaptec Storage Manager won t allow you to continue unless you have the right number of disk drives available To change the RAID level of a logical drive 1 Inthe Enterprise View click the controller associated with the logical drive 2 Inthe Logical Devices View click the logical drive 3 Inthe menu bar select Actions then click Expand or change logical device see page 70 A wizard opens to help you change the RAID level 4 Select anew RAID level then click Next Only valid options are offered 5 Chapter 6 Modifying Your Direct Attached Storage e 12 In the Logical Devices panel select the disk drives you want to use in the modified logical drive Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives Adaptec Storage Manager prompts you to select the correct number of disk drives If you want to remove a specific disk drive and replace it with another one for instance replace a smaller disk drive with a larger one click on the disk drive you want to remove An X indicates that the selected disk drive will be removed from the logical drive See the figure on page 71 for an example Modify the Advanced Settings if required See Fine tuning Logical Drives on page
222. ze it To initialize a single disk drive 1 Inthe Physical Devices view click the disk drive you want to initialize 2 Inthe menu bar select Actions then click Initialize 3 Click Yes to initialize the disk drive The initialization begins To initialize all ready disk drives on a controller 1 Inthe Enterprise View click the controller whose disk drives you want to initialize 2 Inthe menu bar select Actions then click Initialize all ready drives 3 Click Yes to initialize the disk drives The initialization begins Clearing Disk Drives You can use Adaptec Storage Manager to erase all existing data on any disk drives that are in the Ready state if required You can clear the drive or clear the drive securely to completely destroy any data on the disk Secure erase amounts to electronic data shredding To clear a disk drive 1 Inthe Physical Devices view click the disk drive you want to clear 2 Inthe menu bar select Actions then click Clear 3 Click Yes to clear the disk drive To securely erase a disk drive 1 Inthe Physical Devices view click the disk drive you want to clear 2 Inthe menu bar select Actions then click Secure erase 3 Click Yes to securely erase the disk drive Chapter 8 Maintaining Physical Devices e 91 Working with Solid State Drives You can use Adaptec Storage Manager to check the status of the SSDs in your system You can use this information to verify the health of your SSDs and to pr
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