Vogel's EFWE6455-RC flat panel wall mount
Contents
1. Both the Glider and the other hardware device are using identical infra red codes increase the sensitivity of the auto move function Limit the maximum turning angle below 45 degrees The home position needs to be reprogrammed slightly forward The home position needs to be reprogrammed slightly backward Activate a different Infrared coding set on the Glider Increase the sensitivity of the current level one step by quickly pressing in succession S 1 2 1 S The Glider has seven current levels and the factory setting is level 3 If the Glider still doesn t act increase again one step up to seven steps 1 Turn the screen to the maximum desired angle the angle just before the TV bumps into the wall and 2 Quickly press the buttons S 1 2 IN S in succession Note to reset the maximum angle to the factory default of 45 degrees quickly press the buttons S 1 2 OUT S in succession First move the Glider to the wall 1 than press the buttons S OUT S in succession 2 Move the Glider with the OUT button slightly from the wall to the desired home position tip you can block the TV carefully by hand to prevent overshooting the desired position 3 Quickly press the buttons S IN S in succession to set the new Home position If the Glider still hits the wall cover repeat the process 1 Quickly press the buttons S OUT S in succession 2 Move the Glider with the IN button slightly to the desired home2. Glider is doing a false Auto Move The TV performs certain background tasks while it is switched off such as changing channel loading Electronic Program Guide information in case there is a decoder in the TV which causes the Glider to think the TV is being switched on or off The Glider doesn t detect a change in current when TV is turned on or off Version 3 0 march 2009 If this is not wanted by the consumer he can disable the auto move function Disable the demo mode Decrease the sensitivity of the current level for the Auto Move function to be triggered NOTE increasing decreasing the current level can also solve other auto move issues such as Glider does not move back to wall when TV is switched off with TV remote control increase the sensitivity of the auto move function A E a to disable the auto move function towards the viewer screen moves from wall when TV is switched on Quickly press the buttons S LP S in succession to disable the auto move function towards the wall screen moves back to wall when TV is switched off Quickly press the buttons S WALL S in succession Quickly press the buttons S 1 2 WALL S in succession S 1 2 LP S activates demo mode Decrease the sensitivity of the current level one step by quickly pressing in succession S 1 2 2 S If the spontaneous movement still occurs repeat this step until the problem is solved The Glider has s
3. position tip block the TV by putting a thin object like a pencil between the back of the TV adapter and the plastic wall cover this prevents overshooting the desired position 3 Quickly press the buttons S IN S in succession to set the new Home position 1 remove the battery from the remote control of the Glider 2 Replace the battery while keeping the S button pressed 3 remove the power cord of the Glider from the power outlet in the wall 4 press the IN button To go back to the original Infrared coding repeat this procedure with the exception of step 2 press IN instead of S page 9 of 10 Glider Troubleshooter A quick reference guide for the Glider EFWE 6455 RC Section 2 Glider without AutoCalibration Summary of main commands to operate program the Glider a four i Wig rior ewer a e war o te tte nome poston ef nt nv ese postions fz d nt ne ese postion serfs fe O i ramet se e e O i oome OOS se fe e o roooeano move ourora ser wu er Tronoeaaomovemonot s poo e e for oomomoaeeranea ser 1 e wan ser oomo moaeaisamea se 1 2 w eer Setevsomied max open positon ser r fe om ser seraetaun max postion 2 2 C Decrease Auto Move current level Version 3 0 march 2009 page 10 of 10
4. the screen The home position needs to be set slightly forward The home position needs to be set slightly backward Make sure the Glider is not obstructed in any way Press S OUT S to recalibrate automatically Activate a different Infrared coding set on the Glider Move the screen from the wall with remote Use an Allen key to adjust the screw adjustments are very sensitive a half a turn can be enough 1 remove the battery from the remote control of the Glider 2 Replace the battery while keeping the S button pressed 3 remove the power cord of the Glider from the power outlet in the wall 4 press the IN button To go back to the original Infrared coding repeat this procedure with the exception of step 2 press IN instead of S page 5 of 10 Glider Troubleshooter A quick reference guide for the Glider EFWE 6455 RC Summary of main commands to operate program the Glider Section 1 Glider with AutoCalibration pM Moving the Gider towards walt pour Moving the Gider towards viewer e Ato movetotest position wae Ato move tothe home position ao Ato move to preset position 2 Ato move to preset position 2 2 a Decrease Auto Move current level Version 3 0 march 2009 page 6 of 10 Glider Troubleshooter A quick reference guide for the Glider EFWE 6455 RC Section 2 Glider without AutoCalibration IN towards wall QUT towards viewer LP Last Positio
5. Glider Troubleshooter A quick reference guide for the Glider EFWE 6455 RC Important before using this trouble shooter determine which version of the Glider you have 1 When the text Autocalibrate see picture is stated on the motor unit of the Glider use section 1 page 3 EFWE 6455 RC 120W max 15 2 kg 33 5 Ibs max B C Gui Ars 240V 16A max Aes ok haope ee a 5628 DB Eindhoven Netherlands Will nee 069747 2 When there is no text on the Motor unit of the Glider stating Autocalibrate please refer to section 2 page 7 Version 3 0 march 2009 page 1 of 10 Glider Troubleshooter A quick reference guide for the Glider EFWE 6455 RC Move towards wall IN Move towards viewer outl Move to last position LP Move to home position watt Move to preset position 1 Move to preset position 2 oooood 00 Set button Demo mode Save position presets The demo mode automatically let s the Glider move every 45 seconds To save presets 1 and 2 use the following button To start or stop the demo mode use the following button combination combination save position preset 1 Y wv Y save position preset 2 Y E2 Y Demo mode on Y v 2 Y Demo mode off Y w eo tw Version 3 0 march 2009 page 2 of 10 Glider Troubleshooter A quick reference guide for the Glider EFWE 6455 RC Section 1 Glider with AutoCalibration Problem No or poor response from th
6. case there is a decoder in the TV which causes the Glider to think the TV is being switched on or off Lock one of the two arms in place Place a metal ring included with the Glider between the TV and the lower adapter Recalibrate the Glider If this is not wanted by the consumer he can disable the auto move function Disable the demo mode Decrease the sensitivity of the current level for the Auto Move function to be triggered NOTE increasing decreasing the current level can also solve other auto move issues such as Glider does not move back to wall when TV is switched off with TV remote control Solution Instruction Click one of the two steering arms to the metal rod part S on the mounting instructions This procedure is explained in illustration 8 of the mounting instructions See illustration 7 in the mounting manual Additional rings not included can be placed if the TV is still leaning forward Quickly press the buttons S OUT S in succession Move the Glider with the IN button to the proper Home position TV parallel to the wall Quickly press the buttons S IN S in succession to set the Home position Note if your Glider keeps going out of calibration please contact Vogel s Products to disable the auto move function towards the viewer screen moves from wall when TV is switched on Quickly press the buttons S LP S in succession to disable the auto move functio
7. d try again the Glider needs 4 minutes to cool down completely and work for a full minute again If you move the Glider after cooling down for less then 4 minutes the thermal protection will be activated sooner Reroute the cables use tie wraps or a cable sleeve to bundle cables together Make sure there is sufficient slack extra length in the cables to allow the Glider to make a complete movement Click one of the two steering arms to the metal rod part S on the mounting instructions This procedure is explained in illustration 8 of the mounting instructions Press a random button for recalibration The Glider will move at low speed all the way from the wall and back to the wall automatically do not interrupt this process The Glider now is re calibrated page 3 of 10 Glider Troubleshooter A quick reference guide for the Glider EFWE 6455 RC Section 1 Glider with AutoCalibration 4 The TVis tilting leaning forward The Glider moves spontaneously The Glider s Auto Move function does not work A very heavy large TV is being used Use tilt compensation kit a The Auto Move function is in operation This means the Glider detects when the TV is switched off and moves back to the wall automatically Or when the TV is switched on again the Glider moves back to the last viewing position automatically The demo mode is activated This results in a Glider movement every 45 seconds The
8. e Glider to a command from the remote control The TV moves away from the wall but does not turn left or right The Glider is out of calibration Possible causes The infrared signal from the remote control does not reach the glider The Glider is without power The Glider is in thermal protection mode Solution Install the external infrared eye that comes with the Glider to improve the reception To avoid overheating the Glider will shut itself off after one minute of continuous operation until cooled down sufficiently A V or power cables between the back of the TV and the Glider are hindering the movement of the Glider causing the Glider s Anti Trap System to be activated Glider stops and moves back slightly to free a trapped object such as a Cable None of the two steering arms part Y on the mounting instructions is fixed to the TV adapter The Glider was disconnected from the power supply during motion Or the Glider was moved by hand during motion Version 3 0 march 2009 Lock one of the two arms in place The Glider will automatically re calibrate itself Instruction Remove the plastic wall cover part N on the mounting instructions Plug the external infrared receiver to the connector on the motor unit Put the plastic wall cover back on the Glider Check the power cable to ensure it is properly connected to a working power socket Wait for a maximum of 4 minutes an
9. even current levels and the factory setting is level 3 To increase the level with one step press S 1 2 1 S to maximum sensitivity at level 7 Increase the sensitivity of the current level one step by quickly pressing in succession S 1 2 1 S The Glider has seven current levels and the factory setting is level 3 If the Glider still doesn t act increase again one step up to seven steps page 4 of 10 Glider Troubleshooter A quick reference guide for the Glider EFWE 6455 RC Section 1 Glider with AutoCalibration The side of the TV screen bumps into the wall when turned to the maximum angle of 45 degrees The TV bumps into the plastic wall cover when moved back to the home position parallel to the wall The TV does not go back far enough to come completely parallel to the wall The Glider responds toa remote control of a another device such as the TV or vice versa This only occurs with very large screens and or screens that are very wide due to side speakers gt 1500 mm With certain TV sizes weights the factory set home requires fine tuning With certain TV sizes weights the factory set home requires fine tuning The home position is not set correctly Both the Glider and the other hardware device are using identical infra red codes Version 3 0 march 2009 Move the screen adapter P to the right or left with regard to the interface bar U to shift the centre of
10. n WALL 1 memory position 2 memory position S set Problem Possible causes Solution Instruction No or poor response The infrared signal from Install the external Remove the plastic wall cover part N on the from the Glider to a the remote control does infrared eye that mounting instructions Plug the external command from the not reach the glider comes with the Glider infrared receiver to the connector on the remote control to improve the motor unit Put the plastic wall cover back on reception the Glider The Glider is without Check the power cable to ensure it is properly connected to a working power power socket The Glider is in thermal To avoid overheating Wait fora maximum of 4 minutes and try protection mode the Glider will shut again the Glider needs 4 minutes to cool itself off after one down completely and work for a full minute minute of continuous again If you move the Glider after cooling operation until down for less then 4 minutes the thermal cooled down protection will be activated sooner sufficiently A V or power cables Reroute the cables use tie wraps or a cable sleeve to bundle cables between the back of the together Make sure there is sufficient slack extra length in the TV and the Glider are cables to allow the Glider to make a complete movement hindering the movement of the Glider causing the Glider s Anti Trap System to be activated Glider
11. n towards the wall screen moves back to wall when TV is switched off Quickly press the buttons S WALL S in succession Quickly press the buttons S 1 2 WALL S in succession Decrease the sensitivity of the current level one step by quickly pressing in succession S 1 2 2 S If the spontaneous movement still occurs repeat this step until the problem is solved The Glider has seven current levels and the factory setting is level 3 To increase the level with one step press S 1 2 1 S to maximum sensitivity at level 7 page 8 of 10 Glider Troubleshooter A quick reference guide for the Glider EFWE 6455 RC Section 2 Glider without AutoCalibration The Glider s Auto Move function does not work The side of the TV screen bumps into the wall when turned to the maximum angle of 45 degrees The TV bumps into the plastic wall cover when moved back to the home position parallel to the wall The TV does not go back far enough to come completely parallel to the wall The Glider responds to a remote control of a another device such as the TV or vice versa Version 3 0 march 2009 The Glider doesn t detect a change in current when TV is turned on or off This only occurs with very large screens and or screens that are very wide due to side speakers With certain TV sizes weights the factory set home requires fine tuning With certain TV sizes weights the factory set home requires fine tuning
12. stops and moves back slightly to free a trapped object such as a cable Version 3 0 march 2009 page 7 of 10 Glider Troubleshooter A quick reference guide for the Glider EFWE 6455 RC Problem Possible causes Section 2 Glider without AutoCalibration The TV moves away from the wall but does not turn left or right The TV is tilting leaning forward When pressing and holding the IN or OUT button the Glider only moves a short distance stop start motion and the other buttons do not work at all The Glider moves spontaneously Version 3 0 march 2009 None of the two steering arms part Y on the mounting instructions is fixed to the TV adapter A very heavy large TV is being used The Glider is out of calibration the home position is erased due to for example moving the Glider by hand while not connected to the current or disconnecting the current while the Glider is moving The Auto Move function is in operation This means the Glider detects when the TV is switched off and moves back to the wall automatically Or when the TV is switched on again the Glider moves back to the last viewing position automatically The demo mode is activated This results in a Glider movement every 45 seconds The Glider is doing a false Auto Move The TV performs certain background tasks while it is switched off such as changing channel loading Electronic Program Guide information in
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