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Fantom Drives GreenDrive

1. 20 ee d es E 232 8 GB SAMSUNG SP250 a Bios 74 5 GB MDT MD800 D 00 2 o Choose a partition scheme appropriate for the way you will use this disk O GUID Partition Table To use the disk to s gari E PT o partition the selected d TSSTcorp CD DVDW TS HS scheme Set the name forma Te volume Then click Ag TSSTcorp DVD RW TS H tit Apple Partition Map gt SONY CDRWDVD CRX3 10S Ane o g dieters Start up a PowerPC based Mac or to use the disk as a non startup disk with any Mac tart up an Intel based Mac or to use the disk as a non startup disk with any Mac with Mac OS X version 10 4 or later To use the disk to start up DOS and Windows computers or to use with 6 devices that require a DOS compatible or Windows compatible partition Default Cancel E E Disk Description MicroNet Raidbank VOL 01 Media Total Capacity 2 7 TB 2 999 999 791 104 Bytes Connecti ion Bus USB Write Status Read Write S M A R T Status Not Supported Partition Map Scheme Unformatted z Connection Type External G USB Serial Number 001B4D00ACA1 10 Formatting the Drive in Windows 2000 XP 2003 Vista 1 Open the disk management console located at Windows system3e diskmgmt msc on your system drive A list of the attached drives and their respective volumes will appear Select the Fantom Drives GreenDrive II Disk 2 Right click on a GreenDrive Il volume If it s not initia
2. 19 14 Troubleshooting General Questions Q bought a 500GB drive but my computer is showing 465GB Where is the missing capacity A Hard drive manufacturers market drives in terms of decimal base 10 capacity In decimal notation one megabyte MB is equal to 1 000 000 bytes and one Gigabyte GB Is equal to 1 Q00 000 000 bytes Many operating systems use the binary base 2 numbering system to describe disk capacity where one megabyte is equal to 1 048 576 bytes and one gigabyte is equal to 1 073 741 624 bytes Simply put decimal and binary translates to the same amount of storage capacity Q Is my external hard drive bootable A Yes As long as your host hardware and operating system support booting from eSATA or USB Refer to your computer s documentation for more information Q My drive was working fine yesterday but now its gone A The disk may have been shut down without being dismounted or may have failed If you do not hear and feel the drive spin up when you connect the power the drive will need to be replaced If you verify that the computer input and the drive data cable are working you may be able to repair or recover the data with your computer s disk repair utility or a third party utility If your disk repair utility Cannot repair or see the disk the drive has failed and will need to be replaced If data recovery is desired please contact an established professional data recovery firm For a check
3. the disk to an add on card make sure it is working properly and or update the driver Also make sure you have all the latest updates for your Windows installation Q Does the drive work with Norton Ghost A Yes Norton Ghost 2003 or newer support USB drives Fantom Drives does not provide any additional drivers Q formatted my hard disk under Windows XP but my Vista machine does not allow me to delete or modify files on the drive A Windows Vista and XP handle file permissions differently In Windows XP the default user group has full permissions to every volume whereas in Vista they do not To fix this condition you need to grant the users group modify privileges to the drive 1 Right click the drive letter in Explorer and select properties 2 Click the security tab 3 Click Edit You will be asked to enter your administrator password 4 Select Users and check the Modify box 9 Click OK Q Where are the drivers for my operating system A Windows 2000 and newer already include all the necessary drivers There are no drivers available for Windows NT or 98 Q When I leave my computer idle for a while my drive won t work properly A The most likely cause is that your computer Is going into sleep mode The immediate solution is to shut down your computer and turn off the drive and then restart your computer Once your computer is completely booted up turn on the drive You should see the drive in the Windows Explorer
4. To prevent this problem from recurring open the Power Settings Energy Saver and set it to never go into sleep mode Precautions Failure to follow the precautions described below may cause damage to your Fantom Drives External Hard Drive and void the warranty e DO NOT open the case Doing so will void the warranty e DO NOT use a third party AC adapter or power cord Doing SO may damage the Drive and void the warranty e DO NOT bump jar or drop the Drive as this may damage it or result in loss of data e DO NOT disconnect any cables while the Drive is powered on without first properly dismounting the device via your Operating system doing so can result in data loss and possible damage e DO NOT set any liquids or beverages on the Drive as they may damage the internal electronics e Fantom Drives highly recommends that you regularly back up the files stored on your Fantom Drives External Hard Drive Fantom Drives is not responsible for any data loss nor will Fantom Drives perform any recovery on lost data or files FireWire amp USB 2 0 Compared o FireWire Data transfer rate of 400 Mbps FireWire is suitable for applications where delayed or out of order data frames are unacceptable such as digital video editing Supports up to 63 devices FireWire devices can be linked in a daisy chain configuration With the use of FireWire hubs up to 63 devices can be linked on a single FireWire bus Peer to pee
5. copy in order to highlight it 2 Go to Edit gt Copy 3 Double click the Drive icon to open tt 4 If you want to copy the file or folder to a specific folder on the Drive double click that folder to open tt 5 Go to Edit gt Paste The file or folder will copy over 13 12 How to Safely Dismount and Turn Off the External Hard drive What do mounting and dismounting mean When a device such as a hard drive is mounted that means the computer sees the device and is able to communicate with it When you dismount a device the computer no longer sees it The device may still be running but the computer cannot access it as though the device no longer exists Never turn off or unplug a hard drive without dismounting tt first Doing so could cause data on the drive to be lost or damaged How to safely dismount and turn off the drive with the computer running Mac Users Drag the icon for the External Hard drive to the Trash The drive will dismount and you can then safely turn if off You may then unplug the power cord and data cable if you want to disconnect the drive PC Users 1 Locate the System Tray The System Tray includes the time display in the bottom right and icons to the left of the time One of the icons will be an hot plug icon 2 2 Left click on You will receive the alert message Safely Remove followed by the drive description and drive letter for the devic
6. strategies before enabling this feature
7. the disk management console located at q Windows sSystem3e2 diskmgmt msc on your system drive A list of the attached drives and their respective volumes will appear Right click on the Fantom external disk in the disk list and select properties Select the Policies Tab near the top left of the window and click your desired optimization level press OK when finished and you may close the disk management applet MICRONET FANTOM DRIVE IEEE 1394 SBP2 Device Properties General Policies Volumes Driver Detais Write caching and Safe Removal Optimize for quick removal This setting disables write caching on the disk and in Windows so you can disconnect this device without using the Safe Removal icon Optimize for performance This setting enables write caching in Windows to improve disk performance To disconnect this device from the computer click the Safely Remove Hardware icon in the taskbar notification area V Enable write caching on the disk This setting improves disk performance but a power outage or equipment failure might result in data loss or comuption Recommended only for disks with a backup power supply This setting further improves disk performance but it also increases the risk of data loss if the disk loses power Optimizing for performance can greatly enhance the throughput of your disk but is much more vulnerable to data loss Make sure to have appropriate backup
8. trademarks of Microsoft Corporation All other names and logos are property of their respective owners Wi n d OWS 2 OO 3 an d Wi n d OWS Vi sta 5 Copyright 1999 2007 Fantom Drives Technology All rights reserved This publication may not be reproduced stored in a retrieval system or transmitted in any form or by any means in whole or in part without the prior written consent of Fantom Drives 19260 Van Ness Ave Torrance CA 90501 Contents Introduction 5 56555 coca baitacdorsteedanescnemnantenaniediodwewenaedoaeds 3 Parts amp Accessories LISt ccccceeeeeeeeeeeeee ees 4 System Requirements cccceeeeeeee scenes eeeeeeaees 5 FireWire and USB 2 0 Compared 0008 6 Fantom Drives External Hard Drive at a Glance 7 PPECAUDIONS oissscesvsceysanwyseamesemadsenvesaeuesn aei banaanin 3 Connecting the Drive to Your Computer g Formatting Your Fantom Drives External Hard Drive 10 Formatting the Drive in Mac OS X ccecceeenee eee 10 Formatting the Drive in Windows ecceeeeee eee 11 How to safely dismount and turn off your Fantom Drives External Hard Drive 12 Performing Basic TaskS cccceceeenee eens eens 13 Troubleshooting Frequently Asked Questions FAQ 14 Warranty Se cccssnes unser cages uien nena EREE EE AATAS 17 Contact Information BC for any loss
9. at it It was already formatted and it contains data A1 Run a disk repair utility on the drive A2 Perform permission repair on your system drive Open the disk utility located in Applications Utilities Disk Utility app select your system drive usually the first disk listed and click Repair Disk Permissions in the First Aid Tab A3 Restart your computer As soon as the bootup chime sounds press and hold down the option command p r key combination to reset the PRAM Release the keys when the chime sounds a second time Please refer to your Mac manual for more Information on these procedures Q My computer does not recognize the drive A Check to make sure that all of your connections are secure and that the power switch is in the ON position Then check if your External Hard drive is listed in the Apple System Profiler If the problem persists verify that the port used is functioning Q I m trying to copy files to from FAT32 volumes or network shares and it keeps failing A FAT32 HFS and other file system formats allow different standards of filename length or use of special characters Rename the offending file s and try the operation again Q have a FAT32 disk and when I try to copy a large file I get an error saying there is not enough room on the drive I have lots of free space A FATS32 only allows files up to 4GB in size To copy larger files please reformat the volume using MacOS Extended Format
10. e 3 Left click on the appropriate device with the drive letter matching the one used by the External Hard drive After a few seconds Windows will give you a message that it is safe to remove the device Verify Info Burn Formatting Your Drive The GreenDrive Il comes preformatted at the factory with the NTFS file system which will mount on Windows computers as well as on most modern operating systems for read only access If you are not using Microsoft Windows primarily we recommend you reformat the volume to a file system format more compatible with your particular computer and operating system environment Formatting a hard drive erases all data contained on it Please be sure to create a copy of the files you wish to keep to another location before reformatting Formatting the drive in Mac OS X 1 Launch the Disk Utility application located under Applications Utilities folder 2 Highlight your new drive and select the Partition tab 3 Select the new partition map type 4 For each partition in the volume scheme select the desired file system format and volume name optional The recommended file system is MacOS Extended 5 Click the Options button Select Apple Partition Map in the dialog box and click OK 6 Click Apply Your Fantom Drives GreenDrive II is ready to use 000 MicroNet Raidbank VOL 01 Media O Eject Enable Journaling New Image Convert Resize Image
11. e rectangular end to a free USB port on your computer eSATA Connect the included eSATA cable to a free eSATA port on your computer If your computer does not have eSATA ports you may purchase an eSATA expansion card for your computer Contact your authorized Fantom Drives reseller for further details FireWire Connect the included FireWire cable to a free FireWire port on your computer The GreenDrive Quad Combo Hard Disk has two FireWire 800 ports and one FireWire 400 port for connecting additional FireWire device in a daisy chain 4 Press the power switch located on the back of the GreenDrive Quad Hard Disk Once the Drive is powered up your computer should recognize it and the Drive will be ready to use Performing Basic Tasks How to open files and folders stored on the External Hard Drive PC and Mac Users 1 Double click on the Drive icon A window showing the files and folders stored on the Drive will appear 2 Double click on the file or folder that you want to open How to copy files and folders to your External Hard Drive Mac Users 1 Highlight the file or folder that you want to copy by clicking on it but do not release the mouse button 2 While keeping the mouse button pressed down drag the highlighted file or folder to the Drive icon or to a specific folder on the Drive 3 Release the mouse button The file or folder will copy over PC Users 1 Single click the file or folder that you want to
12. ice you must take the Product or deliver the e 1 8 GHz Pentium 4 class PC or faster CPU running Product freight prepaid in either it s original packaging or in a package Windows XP SP2 2003 or Vista that provides the Product with a degree of protection equivalent to that of the original packaging to Fantom Drives Please contact Fantom Drives at the number listed on the reverse side for further information An available eSATA Port or An available USB 1 1 or 2 0 port or An available FireWire 400 port or An available FireWire 800 port Fantom Drives is not responsible for any damage to or loss of any programs data or other information stored on any media or any part of any Product serviced hereunder Be sure to remove all features parts options alterations and attachments not under warranty prior to returning the Product to Fantom Drives Fantom Drives is not liable Parts Accessories List The package contains the following items e Fantom Drives GreenDrive Quad Hard Disk e Quick Start Installation Guide e FireWire 400 cable e FireWire 800 cable e eSAIA cable e USB cable e Disk Stand e AC Adapter If you are missing any items listed above please fill out the customer support form at http 7 www micronet com support supportrequest htm Please retain a copy of your receipt You will need it if warranty repair service is required in the future Q do not see my drive listed in the My Computer window but it d
13. ignifies important infor information for ALL users W mation for USB 2 0 users parts of this Product Any replacement parts will be warranted for The GreenDrive Quad Hard Disk can only sustain one the remainder of the original warranty period or ninety 90 days from connection type at any given time the drive will appear as an installation by Fantom Drives All exchanged parts replaced under this eSATA device when connected via eSATA a FireWire device warranty will become the property of Fantom Drives when connected via FireWire and as a USB device if the USB cable is connected This warranty only covers the hardware components packaged with the Product This warranty does not cover any software contained in or iain included with the Product any such software is provided AS IS Please a a a E with USB 1x refer to any documentation included with the software for your rights TE and obligations with respect to the software However if you connect the Drive to a USB 1 x port it will operate at USB 1 x speeds This warranty extends only to you the original purchaser lt is not transferable to any one who subsequently purchases the Product from you S D a Proof of purchase in the form of a bill of sale which is evidence that ystel EQuirel ients the Product is within the warranty period must be presented to obtain warranty service e Power Macintosh G4 or newer running Mac OS X 10 4 or newer To obtain warranty serv
14. list of what qualities you might seek see www drivesavers com why_drivesavers index html or www ontrack com services Q Can leave my GreenDrive Quad on all the time or should I turn it off when not in use A The GreenDrive Quad is meant to be left on but does not add any limitations on being turned off Drive reliability is definitely affected by repeated power cycles and the GreenDrive Quad cannot alleviate this In addition Fantom Drives recommends that the drives power supply is connected through a UPS or surge protector In case of a power surge or brown black out the hard drive s sensitive electrical components will not be damaged Fantom Drives GreenDrive Quad Hard Disk at a Glance Disk Activity Power Indicator Light Power Switch AC adapter port USB 2 0 port eSATA port FireWire 800 ports FireWire 400 port 00 USE Connecting the Drive to Your Computer 1 Plug the AC adapter cord into the power port on the back of the Drive The plug should not require much effort to insert Plug the other end of the power cord into a wall receptacle 2 Connect the appropriate cable to your host USB eSATA and FireWire plugs are shaped so they can only be properly inserted one way Be sure to insert the plugs properly or you may damage the drive and void the warranty USB Connect the square USB 2 0 connector type B of the included USB cable to a the square USB plug on the GreenDrive Quad and th
15. lized a red No Entry logo will cover the disk icon Right click on the disk and select Initialize Disk Follow the on screen instructions 3 Right click the initialized volume The area right of the disk icon In the context menu select New Partition Follow the on screen instructions In the File System pop up menu select NTFS The default formatting option is Full format A Full format will take about 30 90 minutes A Quick format will take just a few minutes but will do less verifying of the Drive than a Full format Click Start Once the format process is complete your GreenDrive Il is ready to use C Computer Management 5 File Action view Window Help e Am 2 Bes volume th Free ESWINkP E Partition Basic FAT32 Healthy Boot 10 81 GE 6 40 GB 50 EWING C0 Partition Basic FATZ Healthy System 7 80 GB 7 05 GB 90 Ca Basic WINGS C f WINXP E 16 64 SE 7 01 GB FATS2 10 82 GB FATS2 Online Healthy System J Healthy Boat Disk 1 Unknown 1168 81 GE Not Initialized i Initialize Disk Sicp ROM 0 CD ROM D Properties Help 2 No Media Optimizing Windows Caching Algorithm By default Windows XP optimizes caching for performance on external drives Vista optimizes caching for quick removal As a result Windows XP appears to have faster access to external disks but at a greater risk of data corruption and loss To change Windows caching algorithm open
16. oO WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK Qu IC kSta rc DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE E G E d CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL lt ree n eSATA FireWire 800 400 Windows amp Mac USB 2 0 Hard Drive uaq ERs Fantom Drives 19260 Van Ness Avenue Torrance CA 90501 Sales 310 320 7272 Support http 7 www FantomDrives com help www FantombDrives com FANTOM DRIVES Bv MicroNet FCC Compliance Statements This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in residential installation This equipment generates uses and can radiate frequency energy and if not installed and used in accordance with the instructions there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to equipment off and on the user is encouraged to correct the interference by one or more of the following measures Thank you for choosing Fantom Drives Your Fantom Drives GreenDrive e Reorient or relocate the receiving antenna Increase the distance between the equipment and receiver Quad has been built to the highest standard of quality and
17. oes appear in the Device Manager list A Right click on My Computer Select Manage in the pop up menu In the Computer Management window and navigate to Storage gt Disk Management In the Disk Management window you should see a list of available storage devices Look for the Disk that has a capacity closest to your Fantom Drives External Hard drive Right click on the right hand box in the pop up menu select Delete Partition Once you do this it will say Online amp Unallocated Right click on the box and select Create New Partition in the pop up menu When the Partition Wizard appears select Primary Partition and click Next You will see a default value for the drive click Next You will then see a drive letter you can change this drive letter if you wish click Next You will then be asked to format the drive Q After connected the drive to my PC I got the following alert message HI SPEED USB Device Plugged into non HI SPEED USB Hub What does this mean A This alert message means you plugged the drive into a USB port that only supports USB 1 1 Your drive will be accessible but will operate at USB 1 1 speeds If an issue cannot resolved by using our FAQ please contact Technical Support via the Fantom Drives support site at http 7 www Fantomarives com help Le 16 FAQs for PC Users Q My computer does not recognize the drive A Make sure all of your connections are secure If you connecting
18. or damage to these items This limited warranty does not cover 1 any consumables such as batteries supplied with this product cosmetic damages damage or loss to any software programs data or removable storage media or damage due to the Product such as but not limited to excessive heat or humidity or modifications of this Product 2 improper installation operation testing or maintenance of this Product 3 power failure or connection to improper voltage supply or 4 attempted repair by any party other than Fantom Drives This Warranty does not apply when the malfunction results from the use of this Product in conjunction with accessories products or ancillary or peripheral equipment or where it is determined by Fantom Drives that there is no fault with this Product itself This Limited Warranty is invalid if the factory applied serial number has been altered or removed from the Product Repair or replacement as provided under this warranty is the exclusive remedy of the consumer Fantom Drives shall not be liable for any incidental or consequential damages for breach of any express or implied warranty breach of contract negligence strict liability or any other legal theory related to this product Such damage include but are not limited to loss of profits loss of data loss of use of the product or any associated equipment down time and purchaser s time Except to the extend prohibited by applicable law any implied warran
19. r architecture FireWire devices are intelligent Data transmission can take place without the need for input from the computer Cable length up to 14ft On bus power up to 45 W FireWire can power larger higher power consumption devices than USB 2 0 Plug amp Play You do not need to install drivers assign unique ID numbers or connect terminators Hot swappable Devices can be added and removed while the computer is running Also you can turn off the device when not needed in order to conserve electricity Data transfer rates up to 480 Mbps With USB data transfer rates can vary depending on a number of factors including available CPU resources Supports up to 127 devices Connecting more than one or two USB devices to a computer typically requires the use of one or more hubs each hub can accommodate several USB devices Master slave architecture The computer dictates data flow to from and between attached devices Cable length up to 16 5ft On bus power up to 2 5 W Suitable for low power consumption devices such as flash card readers Plug amp Play You do not need to assign unique ID numbers or connect terminators On most operating system you do not need to install drivers Hot swappable Devices can be added and removed while the computer is running Also you can turn off the device when not needed in order to conserve electricity FAQs for Mac Users Q Why is my drive asking me to form
20. ty of merchantability or fitness for a particular purpose on this product is limited in duration of this warranty some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long on implied warranty lasts so the above limitation or exclusions may not apply to you This warranty gives you specific rights you may have other rights which vary from state to state Two Year Introduction Limited Wa rra nty Welcome and thank you for purchasing GreenDrive Quad Interface Hard Disk from Fantom Drives Fantom Drives warrants this product the Product against defects in material or workmanship as follows In photos and illustrations in this guide The following alert symbols are used in this guide 1 LABOR For a period of two 2 year from the original date of purchase from Fantom Drives or its authorized relseller Fantom Drives will repair defective Product or at its option replace with a new or Q recertified product at no charge After this 2 year period you must pay for all labor charges This signifies important infor f This signifies important infor 2 PARTS For a period of two 2 year from the original date of purchase mation for eSATA users mation for FireWire users from Fantom Drives or its authorized reseller Fantom Drives will supply at no charge new or rebuilt replacement parts in exchange for defective This signifies important gza Ihis s
21. workmanship hd onnec e equipment into an outlet on a circuri erent trom that to whic e receiver 1s connecte a i z E Consult the dealer or an experienced radioTV technician for help and when used according to the instructions in this guide will provide years of trouble free operation We at Fantom Drives take great pride in bringing personal satisfaction to each of our customers 2 27 2008 MD1DQ GDM Rev A The material in this document is for information only and is subject to change without notice While reasonable efforts have been made in the preparation i i of this document to assure its accuracy Fantom Drives and Fantom Drives assume no liability resulting from errors or omissions in this document or from Yo ur d rive is com p ati b e with a Il eS ATA ena b e d f U SB c a p a b e or the use of the information contained herein Fantom Drives reserves the right to make changes in the product design without reservation and without notification to its users Fi reWi re Ap p M acl nto S h com p ute rs runn MA g M a cOS 1 O 4 or g reate r Fantom Drives The Fantom Drives Logo Fantom Drives and the Fantom Drives logo are registered trademarks of Fantom Drives Technology FireWire J the FireWire logo Macintosh and the MacOS Logo are trademarks of Apple Computer Inc Microsoft Windows the Windows Logo and Windows Vista a nd PC Co m pat b e CO mi p ute rS Pu nnn g Wi N d OWS 2000 Wi N d OWS AE are registered

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