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Acer EM-7T HM50/70

1. yO Moduiaion Schemes a GmmeMmbes oO fest Media Access Prato SSS Transmite Ouput Power Hard Disk Drive Interface Vendor amp Model Seagate Seagate Toshiba WD Name ST9160310AS ST9320320AS MK1655GSX WD1600BEVT ST9160314AS ST9160310AS MK1655GSX WD2500BEVT ST9250315AS MK3255GSX WD3200BEVT ST9320320AS MK3263GSX WD5000BEVT ST9320325AS Capacity MB 900 250 320 160 320 250 160 500 320 250 160 Bytes per sector per Bytes per sector EE 512 aia 512 Drive Format Spindle speed 5400 5400 5400 5400 RPM Chapter 1 19 Performance Specifications SATA SATA SATA SATA Internal transfer 352 395 952 850 Mbits s rate Mbits sec typical maximum max I O data transfer 150 300 300 maximum rate Mbytes sec max DC Power Requirements Voltage 5V 45 DV 5 DN 5 DN 5 tolerance Super Multi Drive Vendor amp model name HLDS GT20N Sony AD7580S Performance With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette Specification Transfer rate MB sec Sustained Sustained Sustained Sustained 3 600 KB s 24x max 11 08 Mbytes s 8x 1 571 typical 10 993 typical max Buffer Memory Interface 20 Chapter 1 Applicable disc formats DVD ROM DVD Read g 4 7GB Single Layer DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 8 5GB Dual Layer DVD Video DVD Audio SACD Hybrid DVD R UDF DVD DVD R DVD R DL DVD R 3 95 GB
2. 118 Replacing Ne Bate EE 119 Troubleshooting 121 Common ProDIEMS ALES NS innate Dust v Erin O Sa eee ute duds 121 Reie eeh arras noe dados ai ad edi E s ee A 122 INO Display ISSUE cicatrices qr Ac RE adi du To Uo e a a IR a i 123 Random Loss of BIOS Settings 124 EOD OGG sis sa nr Re eee A a 125 Built In Keyboard H TEE 125 TouUchPad E eu oto itae ded d Ugo ood Rot ded dit ausi e 126 Internal Speaker Failure 126 HDD Not Operating Correctly 128 ODA PAU C ITE 129 Wireless Function Failure 2 132 Thermal UNF allure usc ate ai ae EA Bek aod baie a 132 VIII Table of Contents External Mouse Falle atus ea aoe Meare dep eoa cod oe tn a Eu p e e ens 133 OIDSP Falles e acu ab ro PCENAS dH adas 133 Intermittent Problems sue uei ove RP Ep i ea ba b oe era e e iege 134 Undetermined Problems 2 134 POSLOOU S M MR ETT 135 Jumper and Connector Locations 139 Reie WAT 139 Ionic Ri T era tien doi 140 Power Board ura dba ii dates CR Re eoa cR de dae i rid de E Rn 141 Clearing Password Check and BIOS Recovery 142 Clearing Password Check 142 Clear CMOS JUMpPC ero ea tarea Sub 142 BIOS Recovery by Crisis Disk 143 FRU Fi
3. Press F2 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions e To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys e To change the value of a parameter press F5 or F6 e A plus sign indicates the item has sub items Press Enter to expand this item e Press Esc while you are in any of the menu options to go to the Exit menu e In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 25 Aspire 5517 BIOS Information 26 CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name oystem BIOS Version
4. Chapter 3 43 Removing the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 44 Chapter 3 Removing the SD Dummy Card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot Chapter 3 45 Removing the Lower Covers 1 See Removing the Battery Pack on page 44 2 Remove the three screws securing the Memory and HDD Covers HDD Cover Memory Cover Lower Covers 3 Hemove the HDD cover as shown 4 Carefully open the Memory Cover 46 Chapter 3 Removing the Optical Drive Module 1 See Removing the Battery Pack on page 44 2 Remove the screw securing the ODD module ODD Module 3 Insert a suitable tool into the access slot in the battery bay as shown Gently lever the ODD module out of the chassis 4 Pull the optical drive module out from the chassis Chapter 3 47 5 Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module ODD Bracket 48 Chapter 3 Removing the DIMM Modules 1 See Removing the Lower Covers on page 46 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the second DIMM module if present Chapter
5. 38 The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen d XBODTSEQ bs xxx Boot Sequence Selecter Version H HI 2x Create by Rockwell Chuang 18 81 2885 Sole de fi 2 Op BA Floppy J gt HardDisk gt CD ROM LAN L Floppy LAN F y HardDisk gt lopp CD ROH HardDisk gt CD ROM gt LAN E CD ROM gt HardDisk gt E LAN gt Floppy gt d BOOTSEQ gt 3 Select the desired boot sequence by entering the corresponding sequence For example enter BS2 to change the boot sequence to HDD CD ROM LAN Floppy Chapter 2 Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps 1 Bootinto DOS 2 Execute dmitools The following messages report to screen to confirm completion e dmitools r gt Read dmi string from bios e dmitools wm xxxx gt Write manufacturer name to eeprom max 16 characters e dmitools wp xxxx gt Write product name to eeprom max 16 characters e dmitools w
6. Connects to a Kensington compatible computer security lock Note Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available Battery bay Houses the computer s battery pack Battery lock Locks the battery in position 4 Hard disk bay Houses the computer s hard disk Secured with screws 5 Ventilation slots Enable the computer to stay cool even after and cooling fan prolonged use Note Do not cover or obstruct the fan opening Memory Houses the computer s main memory compartment Chapter 1 Indicators The computer has several easy to read status indicators The front panel indicators are visible even when the computer cover is closed Battery Indicates the computer s battery status Indicates when the hard disk drive is active Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode 10 Chapter 1 TouchPad Basics The following items show you how to use the TouchPad Move your finger across the TouchPad 1 to move the cursor e Press the left 2 and right 3 buttons located beneath the TouchPad to perform selection and execution functions These two buttons are similar to the
7. amp 5 gt lt D gt Display the desktop amp gt E Open Windows Explore amp gt lt F gt Search for a file or folder amp gt lt G gt Cycle through Sidebar gadgets lt 4y gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain amp gt M Minimizes all windows amp gt lt R gt Open the Run dialog box amp 5 gt lt T gt Cycle through programs on the taskbar amp gt lt U gt Open Ease of Access Center amp y gt X Open Windows Mobility Center amp gt BREAK Display the System Properties dialog box 8 lt SHIFT M gt Restore minimized windows to the desktop amp 5 gt TAB Cycle through programs on the taskbar by using Windows Flip 3 D amp gt lt SPACEBAR gt Bring all gadgets to the front and select Windows Sidebar lt CTRL gt lt 4y gt lt F gt Search for computers if you are on a network lt CTRL gt amp g gt TAB Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows Vista some shortcuts may not function as described This key has the same effect as clicking the right mouse button it opens the application s context menu 13 Hot Keys The computer employs hotkeys or key combinations to access most of th
8. Bracket Screw List Umer mer mess In Leem es CN EIC Power Board Left Speaker Module m3 1 8 amp N2802 004 Right Speaker Module m3 1 86 N2802 004 TouchPad Bracket wen 2 86N2802 004 Mainboard Thermal Module CPU Fan Lower Cover y Remove Mainboard y v Y Remove RTC Battery Remove Thermal Module Remove CPU Fan x Remove CPU M2 5 4 IEEE 86 N2802 001 M2 5 6 40 86 N2802 002 Chapter 3 Removing the Switch Cover CAUTION Using metal tools to remove the Switch Cover may cause damage to the outer casing The use of plastic tools or fingers is recommended to remove the Switch Cover 1 See Removing the Battery Pack on page 44 2 Turn the computer over Press down the and keys on the right side of the Keyboard to expose the cutout Insert a suitable plastic tool or finger and pry the Switch Cover upward away from the Upper Cover 4 Lift the Switch Cover clear of the computer Chapter 3 55 Removing the Keyboard 1 See Removing the Switch Cover on page 55 2 Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover 5 Lift the keyboard clear of the Upper Cover 56 Chapter 3 Removing the LCD Module 1 See Removing the Keyboard on page 56 2 Turn the computer over Remove the two securing screws from the bottom of the chassis LCD M
9. Fully charged The light shows green when in AC mode Multi in 1 card Accepts Secure Digital SD MultiMediaCard reader MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD NOTE Push to remove install the card Only one card can operate at any given time NOTE The front panel indicators are visible even when the computer cover is closed 6 Chapter 1 Rear View Enable the computer to stay cool even after prolonged use Left View ts DC in jack Connects to an AC adapter Ethernet RJ 45 Connects to an Ethernet 10 100 based port network External display Connects to a display device VGA port e g external monitor LCD projector 4 c USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 5 Accepts input from external microphones jack Headphones Connects to audio line out devices speaker line out e g soeakers headphones jack Chapter 1 Right View Op cadive drive Internal optical drive accepts Internal optical drive accepts CDs or DVDs or DVDs ne disk access Lights up when the optical drive is active AE Optical drive EE button Ejects the optical disk from the drive Bottom View 2 c Battery release Releases the battery for removal SJ latch Chapter 1 Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off
10. If the Issue is still not resolved see Online Support Information on page 167 Other Failures If the CRT Switch Dock LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace a non defective FRUs 1 Check Drive whether is OK 2 Check Test Fixture is ok 3 Swap M B to Try Chapter 4 133 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems 134 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is op
11. Plug in AC keep the short condition on the HW Gap and press Power Button to power on the system till BIOS POST finish Then remove the tool from the HW Gap Restart system Press F2 key to enter BIOS Setup menu o If there is no Password request BIOS Password is cleared Otherwise please follow the steps and try again NOTE These steps are only for clearing BIOS Password Supervisor Password and User Password Clear CMOS Jumper A IN UNIEN HD UH DANI VLLL Wit pal INL WU 11D PTRFFEPFFTFTTTTITIILIIII i cad did id dd dd did As AA F IMENPE i j COTPTITETITYPITTITI ieee agers L rere i j SERA TII DAME ON ANNA a Pat mn e F F i 1 E H 3T Jr BE Es l oh SR i EU METETE AN Fapt ISEE enu AAA Li LRELLAELAARELIIIA E CADA Ai vor L e 3GMFG 903 eitis aul li 1000400 mmm ETT Hae cad hdd bbdd TATE itti IT Al atii ILL LLL G re e z Li E uii CTA SCH ege Mo P EA J1 Clear CMOS Jumper Thermal Module Bay under Modem Board 142 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hotkey The system provides a function hotkey Fn Esc for enable BIOS Recovery process when
12. Swap Check LCD LCD cable module LCD panel inverter F eassembhle and swap VOGAJB Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs KevyboardFP C well connected Replace gt Keyboardok keyboard Replace dB Chapter 4 125 TouchPad Failure If the TouchPad doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs F e assemble Check M B the T P FFC tn T P FFC MIB awap Feasse Check Logic mble the T P Upper board or T P FFE Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs PRe assemble Check M B the SPK cable SFK cable to M B swap Logic Check Lagic lower Logic UoperLower Upper swap MiB 126 Chapter 4 Sound Problems If sound problems are experienced perform the following actions one at a time to correct the problem 1 2 10 11 Reboot the computer Navigate to Start gt Control Panel System and Maintenance System Device Manager Check the Device Manager to determine that e The device is properly installed e There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices Roll back the audio driver to the previous ve
13. VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number The Information screen displays a summary of your computer hardware information Exit AMD Athlon tm X2 ZM 84 2300 Mhz ST960821A PM 3LF005DB MATSHITADVD V1 00 ATI M92 V008 0501 0 26 00 Aspire 5517 Acer 39353164386665643635001EECE1D377 NOTE The screen above is for your reference only Actual values may differ according to model The table below describes the parameters in this screen This field shows the CPU type and speed of the system This field shows the speed of the CPU This field shows the model name of HDD installed on primary IDE master This field displays the serial number of HDD installed on primary IDE master This field shows the model name of the Optical device installed in the system Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery Information Item Specific Help System Time 09 00 00 System Da
14. We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 167 168 Appendix C AFLASH Utility 33 Antennas Removing 86 Replacing 89 Battery Replacing 119 Battery Pack Removing 44 BIOS ROM type 18 vendor 17 Version 17 BIOS Utility 25 33 Boot 31 Exit 32 Navigating 25 Onboard Device Configuration 29 Save and Exit 32 Security 28 System Security 32 Board Layout Top View 139 brightness hotkeys 14 Camera Module Removing 81 Replacing 94 caps lock on indicator 6 10 Common Problems 122 computer on indicator 6 1O CPU Removing 78 Replacing 977 CPU Fan Removing 76 Replacing 98 DIMM Modules Removing 49 Replacing 116 Display 4 display hotkeys 14 EasyTouch Failure 132 Euro 15 External Module Disassembly Flowchart 43 Features 1 Flash Utility 33 FPC Cable Removing 84 FRU Field Replaceable Unit List 145 Hard Disk Drive Removing 52 Replacing 114 HDTV Switch Failure 133 Hibernation mode hotkey 14 Hot Keys 12 Indicators 10 Intermittent Problems 134 Internal Speaker Failure 126 Jumper and Connector Locations 139 Keyboard Removing 56 Replacing 113 Keyboard Failure 125 LCD Bezel 169 Removing 80 Replacing 95 LCD Brackets Removing 84 Replacing 92 LCD Cable Replacing 92 LCD Failure 125 LCD Module Removing 57 Replacing 108 LCD Modu
15. Wireless Function Failure 132 WLAN Module Removing 50 Replacing 116 172
16. 2 n DOS mode run the MAC BAT file to write MAC values to eeprom C NMAC gt mac bat C MAC gt eeprom w MAC cfy Progress gt N Write Data to EEPROM OK 40 Chapter 2 Machine Disassembly and Replacement IMPORTANT The outside housing and color may vary from the mass produced model This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 41 Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack Disassembly Process IMPORTANT The LCD Module cannot be disassembled outside of factory conditions If any part of the LCD Module is faulty such as the camera antenna or LCD panel the whole module must be replaced The disassembly pr
17. 22ZCTO ML160 SATA LF F W 11 01A11 SEAGATE N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS Wyatt SATA LF F W 0001SDM1 TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA LF F W FG001J HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F WD N250GB5 4KS HDD WD 2 5 5400rpm 250GB WD2500BEVT 22ZCTO ML160 SATA LF F W 11 01A11 SEAGATE N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320320AS Crockett SATA LF F W 0303 TOSHIBA N320GB5 4KS HDD TOSHIBA 2 5 5400rpm 320GB MK3255GSX Libra SATA LF F W FG011J 164 Appendix B HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCTO ML160 SATA LF F W 11 01A11 SEAGATE N500GB5 4KS HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SATA LF F W 0001SDM1 HGST N500GB5 4KS HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F N500GB5 4KS HDD WD 2 5 5400rpm 500GB WD5000BEVT 22ZAT0 ML250 SATA LF F W 01 01A01 LCD AUO N15 6WXGAG LCD AUO 15 6 WXGA Glare B156XW01 VO LF 220nit 8ms AUO N15 6WXGAG CCFL LCD AUO 15 6 W WXGA Glare B156XW01 VO 1A LF 220nit 8ms 500 1 SAMSUNG N15 6WXGAG CCFL LCD SAMSUNG 15 6 W WXGA Glare LTN156AT01 A01 LF 220nit 8ms 600 1 LPL N15 6WXGAG CCFL LCD LPL 15 6 WXGA Glare LP156WH1 TLA1 LF 220nit 8ms 400 1 CMO N15 6WXGAG LCD CMO 15 6 WXGA Glare N156B3 L02 LF 220nit 8ms MEM NANYA SO1GBII6 Memory NANYA SO DI
18. 3 4 a b 7 B E 0 na Q W E R T Y U4 3 QO 5 Pai i S p Dari A 5 D F G H MNR 2 FIL ati jj EUR 17 ga Fa A C V B N M f Tm h i Ris A Pg Dn Ci fn er an A Gr E cu E D ee x V E n e The Euro symbol 1 2 Open a text editor or word processor Hold Alt Gr and then press the 5 key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faqi2 htm for more information The US dollar sign 1 2 Open a text editor or word processor Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version Chapter 1 15 Using the System Utilities Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual monitor feature of the notebook first ensure that the second monitor is connected then select Start Control Panel Display and click on Settings Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process Duplay Settings Identify Monitors la Default Monitor on COOC hi i LLL EI panni i i Extend the desktop onto Uis rmoriter Colors LU High Highest G2 bit e xxxx by xxxx pixels Ho
19. 3 49 Removing the WLAN Module 1 See Removing the Lower Covers on page 46 2 Remove the adhesive tape securing the Antenna cables in place NOTE Cable placement is Black to the MAIN terminal upper and White to the AUX terminal lower 50 Chapter 3 4 Move the antenna away and remove the two screws to release the WLAN Board WLAN Module 5 Detach the WLAN Board from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Chapter 3 51 Removing the Hard Disk Drive Module 1 See Removing the Lower Covers on page 46 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 52 Chapter 3 4 Remove the four screws two each side securing the hard disk to the carrier HDD Carrier b Hemove the HDD from the carrier Chapter 3 53 Main Unit Disassembly Process Main Unit Disassembly Flowchart 54 Power Board Module Module Remove External Remove Reim ov Modules before a Switch Cover Keyboard proceeding Remove LCD Module Remove Upper Cover Upper Cover Y Y y Remove Remove Remove Remove Left Speaker Right Speaker TouchPad
20. 5R CB_bg_HG_FRB1 AS5517 203G16Mi VHP32ATCA2 MC UMAks 2G 1G 160 6L2 2 5R CB bg HG FR81 AS5517 202G16Mi W7HP64ATCA2 MC UMAks 2 1G 160 6L2 2 5R CB bg HG FR81 AS5517 6C4G32Mi W7HP64ATCA2 MC UMAks 2 2G 320 6L2 2 5R CB bg HG FR81 AS5517 6C3G25Mi W7HP64ATCA2 MC UMAks 2G 1G 250 6L2 2 5R CB bg HG FR81 160 AS5517 PA USA LX PGZOX 00 AS5517 203G16Mi VHP32ATUS1 AATF20 203G16Mi 1 MC UMAks 2G 1G 160 6L2 2 5R CB bg HG FRB2 AS5517 WW WW S2 PGZ0C 00 AS5517 202G16Mi LINPUSAWW1 AATF20 202G16Mi 1 UMAks 2 1G 160 6L2 2 5R CB bg HG ENT ASSST7 202Gi6Mi NIBSWXGAG uma N sors Loes ASSS17 208G25M NIBSWXGAG uma N SO2GBI6 Loes ASSSITAWGISM NIB6WXGAG uma N SO2GBI6 oos ASSSTTNGISW NIBSXGAG uma N soree ees ASSSITAVGISM NIB6WXGAG UMA n soze n ASSSITAWGISW NIB6WXGAG uma N Soacaile eme ASSST7 202Gi6Mi NISWXGAG uma N James ees esoe NIBBWXGAG uma N Socle SOZGBIG eseu NISWXGAG uma N sozeeme ees ASSSTTANGISM NIBSWXGAG uma N soc ees ASSST7 202Gi6Mi NIBSWXGAG uma N James ees esoe NISWXGAG uma N Socle SO2GBIG eseu NIBSWXGAG uma N SO2GBi6 SOIGBIG ASSSITANGISW NIBSWXGAG uma N SO2GBI6 eem ASSSTTNPGISW NIB6WXGAG uma n James Leem wl sl Z Z Z el el sel sl el el wl el el Z zZ AS5517 N160GB5 4KS N NSM8XS N N 5 in 1 Build in 202G16Mi AS5517 N250GB5 4KS N NSM8XS N McAfee 5 in 1 Build in
21. Chapter 3 5 Remove the single securing screw from the Right Speaker Module Right Speaker Module 6 Lift the Speaker clear of the Upper Cover right side first as shown Chapter 3 69 70 Removing the TouchPad Bracket IMPORTANT The TouchPad Board cannot be removed individually To replace the TouchPad Board replace the entire Upper Cover 1 See Removing the Upper Cover on page 61 2 Lift the FFC to detach the adhesive securing the cable to the Upper Cover Chapter 3 4 Remove the two screws from TouchPad bracket y Per rua Kc Hed ei A CT ee m S TouchPad Bracket 5 Lift the rear edge of the TouchPad bracket first to clear the securing BABE and remove it as shown ES D Chapter 3 Removing the Mainboard 1 See Removing the Upper Cover on page 61 2 Remove the single securing screw from the Mainboard 3 72 Chapter 3 Removing the RTC Battery IMPORTANT Follow local regulations for disposal of all batteries The RTC Battery is soldered to the Mainboard To replace the battery solder the new battery to the connections shown Be A re tp i papanak Chapter 3 73 Removing the Thermal Module 1 See Removing the Lower Covers on page 46 2 urn the Mainboard over to access the Thermal Module 3 Remove the four securing screws in reverse numerical order from screw 4 to screw 1 from the Thermal Module
22. LCD SAMSUNG 15 6 W WXGA Glare LTN156AT01 A01 LF 220nit 8ms 600 1 CCFL LCD LPL 15 6 WXGA Glare LP156WH1 TLA1 LF 220nit 8ms 400 1 LCD CMO 15 6 WXGA Glare N156B3 L02 LF 220nit 8ms eye LCD COVER ANTENNA AUX ANTENNA MAIN LCD BEZEL FOR W CCD AS LCD CABLE FOR W CCD F LCD BRACKET R amp L FOR LCD INVERTER 6M PEFO2 001 LK 15605 001 LK 15605 002 LK 15606 001 LK 15608 001 LK 1560D 001 60 PEE02 004 50 N2802 002 50 N2802 003 60 PEF02 001 50 N2802 005 33 N2802 004 5 N2802 001 19 N2802 001 Chapter 6 ASSY LCD MODULE 15 6 IN WXGA GLARE W O CCD 6M PEF02 002 LCD AUO 15 6 WXGA Glare B156XW01 VO LF 220nit LK 15605 001 8ms CCFL LCD AUO 15 6 W WXGA Glare B156XW01 VO 1A LK 15605 002 LF 220nit 8ms 500 1 CCFL LCD SAMSUNG 15 6 W WXGA Glare LK 15606 001 LTN156AT01 A01 LF 220nit 8ms 600 1 CCFL LCD LPL 15 6 WXGA Glare LP156WH1 TLA1 LF LK 15608 001 220nit 8ms 400 1 LCD CMO 15 6 WXGA Glare N156B3 L02 LF 220nit LK 1560D 001 8ms LCD COVER 60 PEE02 004 ANTENNA AUX 50 N2802 002 ANTENNA MAIN 50 N2802 003 ANTENNA MAIN MIMO 50 N2802 004 LCD BEZEL FOR W CCD AS 60 PEF02 001 LCD CABLE FOR W CCD F 50 N3202 001 LCD BRACKET R amp L FOR LCD 33 N2802 004 ECTS INVERTER 19 N2802 001 ASSY LCD MODULE 15 6 IN WXGA GLARE W 6M PEE02 001 ANTENNA 2 W O CCD LCD AUO 15 6 WXGA Glare B156XW01 VO LF 220nit LK 15605 001 8ms CCFL LCD AUO 15 6 W WXGA Glare B156XW01 VO 1A LK 15605 002 L
23. Starting from the bottom edge of the bezel pry the bezel upwards and away from the panel Work along the right side toward the top of the bezel prying the covers apart Continue along the top edge and down the left side to remove the bezel NOTE If necessary use a pry to lift up the outside edges of the bezel 80 Chapter 3 Removing the Camera Module 1 See Removing the LCD Bezel on page 80 2 Locate the Camera Module at the top of the LCD Module and disconnect the camera cable 3 Remove the Camera from the module Chapter 3 81 Removing the LCD Panel 1 See Removing the Camera Module on page 81 2 Remove the two securing screws from the LCD Panel LCD Panel 4 Remove the Camera cable cluster from the LCD Module as shown 82 Chapter 3 5 Lift the LCD Panel clear of the module Chapter 3 83 Removing the LCD Brackets and FPC Cable 1 See Removing the LCD Panel on page 82 2 Remove the six securing screws three on each side from the LCD Panel brackets 84 Chapter 3 4 Turn the LCD panel over to expose the rear Lift the adhesive protector and disconnect the cable from the LCD Panel ng a Rn ER m yes Chapter 3 85 Removing the Antennas 1 See Removing the LCD Panel on page 82 2 Remove the adhesive strips holding the left antenna cable in place Ensure the cable is free from obstructions 4 Remove the adhesive tape s
24. TP FFC 50 N2802 001 E Board CPU AMD Athlon TF20 PGA 1 6G 512K 638 15W G2 KC ATF02 200 CPU AMD AthlonX2 TK42 1 6G 1M 638 20W G2 KC ATK02 420 Case Cover Bracket Assembly UPPER CASE ASSY 60 PEE02 001 150 Chapter 6 CPU Processor gt LOWER CASE 60 N2802 002 T wo e TP BRACKET 33 N2802 001 NENEECHENEENQ MIDDLE COVER ASS MIDDLE COVER ASSY 60 puer 002 N HINGE CAP ASSY 42 small 001 UP CAPR 42 PEE02 001 a UP CAPL 42 PEE02 002 A RAM DOOR ASSY 42 N2802 004 IR HDD DOOR ASSY 42 N2802 005 Chapter 6 151 152 HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS KH 16001 034 Crockett SATA LF F W 0303 HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra KH 16004 006 SATA LF F W FG011J HDD HGST 2 5 5400rpm 160GB HTS543216L9A300 KH 16007 019 Falcon B SATA LF F W C40C HDD WD 2 5 5400rpm 160GB WD1600BEVT 22ZCTO KH 16008 022 ML160 SATA LF F W 11 01A11 HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS KH 25001 016 Wyatt SATA LF F W 0001SDM1 HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra KH 25004 003 SATA LF F W FG001J HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 KH 25007 015 Panther B SATA LF F W C60F HDD WD 2 5 5400rpm 250GB WD2500BEVT 22ZCTO KH 25008 021 ML160 SATA LF F W 11 01A11 HDD SEAGATE 2 5 5400rpm 320GB ST9320320AS KH 32001 008 Crockett SATA LF F W 0303 HDD TOSHIBA 2 5 5400rpm 320GB MK3255GSX Libra KH 32004 002 SATA LF F W FGO011J HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 K
25. active e Not shown in My Computer or the BIOS setup e LED does not flash when the computer starts up e The tray does not eject e Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check that the ODD device is displayed in the Devices with Removable Storage panel 4 Navigate to Start Control Panel System and Maintenance System Device Manager Chapter 4 129 a Double click IDE ATA ATAPI controllers If a device displays a down arrow right click on the device and click Enable b Double click DVD CD ROM drives If the device displays a down arrow right click on the device and click Enable c Check that there are no yellow exclamation marks against the items in IDE ATA ATAPI controllers If a device has an exclamation mark right click on the device and uninstall and reinstall the driver d Check that there are no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark right click on the device and uninstall and reinstall the driver e Ifthe exclamation marker is not removed from the item in the lists try removing any recently installed software and retrying the operation Discs Do Not Play If discs do not play when inserted in the drive perform the following actions one at a time to correct
26. at a time to correct the problem Do not replace a non defective FRUs 132 Wire we Il Connectituell connected Replace fan 5 eat itu ell Replace CPU CPU heatsinkwell Seated Replace B Chapter 4 External Mouse Failure If an external Mouse fails perform the following actions one at a time to correct the problem 1 Try an alternative mouse 2 Ifthe mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual If the mouse uses a USB connection try an alternate USB port Try an alternative program to verify mouse operation Reinstall the program experiencing mouse failure Restart the computer Remove any recently added hardware and associated software Remove any recently added software and reboot o 4 em E L Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that e The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 13
27. system is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Copy the xxxxx wph BIOS file into the Crisis folder which is included with the crisis program Rename the xxxxx wph file to BIOS wph Plug in the USB disk Launch the wincris exe program to create a USB Crisis Disk Click Start to initiate the process vro M de Select the Quick Format option to format the disk and click Start Follow the instructions on the screen to create the disk To use the Crisis USB key do the following 1 Plug USB storage into USB port 2 Press Fn ESC button then plug in AC power The Power button flashes orange once 3 Press Power button to initiate system CRISIS mode When CHISIS is complete the system auto restarts with a workable BIOS 4 Update the latest version BIOS for this machine by regular BIOS flashing process Chapter 5 143 144 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 5517 Refer to this chapter whenever ordering for parts
28. the CPU socket as shown taking note of the Pin1 locator Tace e Eom qe Da LS TEL DUN EUNE THER du Bm url im mienne SAIT TTL Le GT Oo es ss e Te gees s a a H o iy EH B mz sl C us E uz DE 5 hE D v HE D ies Bes HI oS hi DET dn EE o o E D MAI E LIII 97 Replacing the CPU Fan 1 Align the screw holes on the CPU Fan and Mainboard and replace the Fan 2 Replace the three screws to secure the Fan to the Mainboard Replacing the Thermal Module IMPORTANT Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module The following thermal grease types are approved for use Silmore GP50 Honeywell Jet Motor 7762 The following thermal pads are approved for use Eapus XR PE Remove all traces of thermal grease from the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 98 Chapter 3 3 Align the screw holes on the Thermal Module and 4 Replace the four securing screws in numerical Mainboard then replace the module Keep the order from screw 1 to screw 4 to secure the module as level as possible to spread the thermal Thermal Module in place greas
29. to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 145 Aspire 5517 Exploded Diagrams Main Assembly Chapter 6 146 Chapter 6 4 1 2 3 5 Middle Cover 60 PEE02 002 Assy Hinge Cap 42 N2802 001 Assy Upper Case 60 PEE02 001 Assy PGYO2 001 60 N2802 002 147 Base Assembly a O CO A Z co Qi c LL E 60 N6502 001 Thermal Module MB PGY02 001 Mainboard Chapter 6 148 Rear Assembly st e A O cO e a st O O a lt c 42 N2802 005 HDD Door 149 Chapter 6 Aspire 5517 FRU List POWER BOARD 55 N2802 001 WLAN CARD XB63 NI 23600 007 WLAN CARD BCM4312 NI 23600 029
30. 203G25Mi AS5517 N160GB5 4KS N NSM8XS N McAfee 5 in 1 Build in 203G16Mi AS5517 N250GB5 4KS N NSM8XS N McAfee 5 in 1 Build in 203G25Mi N AS5517 N160GB5 4KS N NSM8XS N 5 in 1 Build in 202G16Mi AS5517 N160GB5 4KS N NSM8XS N McAfee 5 in 1 Build in 202G16Mi AS5517 N160GB5 4KS N NSM8XS N McAfee 5 in 1 Build in 203G16Mi 161 Appendix A AS5517 N160GB5 4KS NSM8XS N McAfee 5 in 1 Build in 202G16Mi AS5517 N250GB5 4KS N NSM8XS N McAfee 5 in 1 Build in 6C3G25MI AS5517 N160GB5 4KS N NSM8XS N McAfee 5 in 1 Build in 203G16Mi AS5517 N160GB5 4KS N NSM8XS N McAfee 5 in 1 Build in 202G16MI AS5517 N320GB5 4KS 6C4G32MI AS5517 N320GB5 4KS NSM8XS N McAfee 5 in 1 Build in 6C4G32MI AS5517 N250GB5 4KS NSM8XS N McAfee 5 in 1 Build in 6C3G25Mi AS5517 N160GB5 4KS NSM8XS N McAfee 5 in 1 Build in 203G16Mi AS5517 N160GB5 4KS NSM8XS N N 5 in 1 Build in 202G16Mi AS5517 203G25Mi 3rd WiFi BG 3rd WiFi BG F Appendix A 162 Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 5517 Compatibility Test Report released by the Acer Mob
31. AS5517 202G16Mi AS5517 6C4G32Mi AS5517 6C3G25MI AS5517 203G16Mi AS5517 202G16Mi AS5517 6C4G32Mi AS5517 6C3G25MI Appendix A 2 gt gt gt gt gt gt D gt D gt D gt y gt U gt D gt USA ACLA Portuguese USA USA USA WW USA Canada USA USA USA Canada Canada Canada Canada LX PH10X 00 2 LX PH10C 00 1 LX PH10X 00 1 LX PH10Y 002 LX PH10Y 003 S2 PH10C 00 1 LX PH10Y 001 LX PGZOX 00 3 LX PGZ02 00 5 LX PGZ02 00 1 LX PGZ02 00 3 LX PGZOX 00 2 LX PGZ02 00 6 LX PGZ02 00 2 LX PGZ02 00 4 AS5517 203G25Mi VHP32ATUS1 MC UMACks 2G 1G 250 6L2 2 5R CB bg 0 3D HG EN32 AS5517 202G16Mi LINPUSATXC3 UMACks 2 1G 160 6L2 2 5R CB bg 0 3D HG EN61 AS5517 203G25Mi VHP32ATUS1 MC UMACks 2G 1G 250 6L2 2 5R CB bg 0 3D HG FRB2 AS5517 203G16Mi VHB32ATUS1 MC UMACks 2G 1G 160 6L2 2 5R CB bg 0 3D HG EN32 AS5517 203G25Mi VHB32ATUS1 MC UMACks 2G 1G 250 6L2 2 5R CB bg 0 3D HG EN32 AS5517 202G16Mi LINPUSAWW1 UMACks 2 1G 160 6L2 2 5R CB bg 0 3D HG _EN11 AS5517 202G16Mi VHB32ATUS1 MC UMACks 1 2G 160 6L2 2 5R CB bg 0 3D HG EN32 AS5517 203G16Mi VHP32ATCA2 MC UMAks 2G41G 160 6L2 2 5R CB bg HG FR33 AS5517 202G16Mi W7HP64ATUS1 MC UMAks 2 1G 160 6L2 2 5R CB bg HG FRB1 AS5517 6C4G32Mi W7HP64ATUS1 MC UMAks 2 2G 320 6L2 2 5R CB_bg_HG_FRB1 AS5517 6C3G25Mi W7HP64ATUS1 MC UMAks 2G 1G 250 6L2 2
32. Aspire 5517 Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 5517 service guides Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pent
33. DVD R Authoring DVD R Multi Border EE DD M DVD R DVD R DL DVD Mul only Session DVD RW DVD RAM V1 0 DVDRAM 4 7GB Ver 2 1 for General read amp Ve PRESSE write CD Read DL 8 5GB Ver 3 0 US BI CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i CD i 47GB Ver 1 2 Rev 1 0 2 0 3 0 Bridge Video CD MPEG 1 Karaoke CD Photo DVD RAM 1 46GB side 4 7GB side Ver CD Enhanced CD CD Plus CD Extra itrax 2 2 CD CD Text UDF CD CD R and CD RW DVD R 4 7GB Ver 1 3 e DL 8 5GB Ver 1 1 DVD Write DVD RW DVD Data amp Video e 4 7GB Vol 1 Ver 1 3 CD Read CD ROM Mode 1 data disc CD DA CD ROM Mode 1 CD ROM XA Mode 2 CD ROM Mode 2 data disc Form 1 and Mode 2 Form 2 CD i Video CD ROM XA CD I Photo CD Multi CD CD Text Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R Conforming to Orange Book Part 2 read amp write CD RW Conforming to Orange Book Part 3 read amp write Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Audio Interface Chipset Realtek ALC272X GR High Definition Audio Codec with Dolby Digital Live Audio Amplifier C dag C Speakers Vendor and Model Chapter 1 21 22 Pimensons 0 0 weigh MEN Output Sound Pressure Level CT Microphone Vendor an
34. F 220nit 8ms 500 1 CCFL LCD SAMSUNG 15 6 W WXGA Glare LK 15606 001 LTN156AT01 A01 LF 220nit 8ms 600 1 CCFL LCD LPL 15 6 WXGA Glare LP156WH1 TLA1LF LK 15608 001 220nit 8ms 400 1 Chapter 6 155 156 J r D D E 7 i i LCD CMO 15 6 WXGA Glare N156B3 L02 LF 220nit 8ms LCD COVER ANTENNA AUX ANTENNA MAIN EE Es d gt LN UE y d ANTENNA MAIN MIMO LCD BEZEL FOR W O CCD AS LED CABLE FOR W O CCD F LCD BRACKET R amp L FOR LCD CAMERA 0 3 ASSY LED MODULE 15 6 IN WXGA GLARE W ANTENNA W O CCD LCD AUO 15 6 WXGA Glare B156XW01 VO LF 220nit 8ms CCFL LCD AUO 15 6 W WXGA Glare B156XW01 VO 1A LF 220nit 8ms 500 1 CCFL LCD SAMSUNG 15 6 W WXGA Glare LTN156AT01 A01 LF 220nit 8ms 600 1 CCFL LCD LPL 15 6 WXGA Glare LP156WH1 TLA1 LF 220nit 8ms 400 1 LCD CMO 15 6 WXGA Glare N156B3 L02 LF 220nit 8ms LCD COVER di E 7 JU LK 1560D 001 60 N2802 004 50 N2802 002 50 N2802 003 50 N2802 004 60 PEE02 003 50 N3202 001 33 N2802 004 57 N2802 001 6M PEE02 002 LK 15605 001 LK 15605 002 LK 15606 001 LK 15608 001 LK 1560D 001 60 PEE02 004 Chapter 6 ANTENNA AUX 50 N2802 002 ANTENNA MAIN 50 N2802 003 ANTENNA MAIN MIMO 50 N2802 004 LCD BEZEL FOR W O CCD F 60 PEE02 003 LED CABLE FOR W O CCD F 50 N3202 002 LCD BRACKET R amp L FOR LCD 33 N2802 004 K rge x Mainboard eS Mainboard AS5532 ATI RS780 SB710 8132 W O 1394 MB P
35. GHz 638 MHz ne 512K TF20 KC ATF02 200 PGA CPU Fan True Value Table 0 few 9 oo w EI w Throttling 50 On 90 C Off 80 C OS Shutdown 95 C H W Shutdown 92 C Northbridge Chipset ATI RS780MN Southbridge Chipset ATI SB710 BIOS BIOS vendor Phoenix BIOS BIOS Version V0 11T04 Chapter 1 17 BIOS ROM pe Features e Flash ROM 1MB e Supports ISIPP e Supports Acer Ul e Supports multi boot e Suspend to RAM S3 Disk S4 e Various hot keys for system control e Supports SMBUS 2 0 PCI2 3 e ACPI 2 0 compliance with Intel Speed Step support C1 C2 C3 C4 and S3 S4 for mobile CPU e DMI utility for BIOS serial number configurable asset tag e Supports PXE e Supports Y2K solution e Supports Win Flash Wake on LAN from S3 e Wake on LAN form S4 in AC mode e System information System Memory Memory Combinations NOTE Above table lists some system memory configurations You may combine DIMMs with various Chapter 1 capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed LAN Interface Package yS E LAN cometarios SSS S Fmue Interface Wireless Module 802 11b g n Manufacturer Foxconn CI mm CA CO CI O EE operating Frequenoy S ooo Modulaton Schemes S oO GhaneiNumbers Ss ooy Data Rate Media Access Protocol Transmite OuputPower S mm HaWoWwwy S oO Geiben
36. GY02 001 V1 0 LF Memory Chapter 6 157 Memory NANYA SO DIMM DDRII 667 1GB NT1GT64UH8DOFN 3C LF 64 16 0 07um Memory MICRON SO DIMM DDRII 667 1GB MT8HTF12864HDY 667G1 LF 64 16 0 065um Memory ELPIDA SO DIMM DDRII 667 1GB EBE11UEGACUA 6E E LF 64 16 0 065um Memory SAMSUNG SO DIMM DDRII 667 1GB M470T2864EH3 CE6 LF 64 16 0 055um Memory HYNIX SO DIMM DDRII 667 1GB HYMP112564CP6 Y5 LF Memory HYNIX SO DIMM DDRII 667 1GB HMP112S6EFR6C Y5 LF 64 16 0 055um Memory NANYA SO DIMM DDRII 667 2GB NT2GT64U8HDOBN 3C LF 128 8 0 07um Memory MICRON SO DIMM DDRII 667 2GB MT16HTF25664HY 667G1 LF 128 8 0 065um Memory ELPIDA SO DIMM DDRII 667 2GB EBE21UE8ACUA 6E E LF 128 8 0 07um Memory SAMSUNG SO DIMM DDRII 667 2GB M470T5663EH3 CE6 LF 128 8 0 055um Memory HYNIX SO DIMM DDRII 667 2GB HYMP125S64CP8 Y5 LF Memory HYNIX SO DIMM DDRII 667 2GB HMP125S6EFR8C Y5 LF 128 8 0 055um KN 1GB03 026 KN 1GB04 010 KN 1GB09 008 KN 1GB0B 027 KN 1GB0G 012 KN 1GB0G 022 KN 2GB03 011 KN 2GB04 010 KN 2GB09 001 KN 2GB0B 011 KN 2GB0G 004 KN 2GB0G 012 a THERMAL MODULE AMD 60 N6502 001 AN 23 2802 00 Speaker o a a SPEAKER L 23 N2802 003 Miscellaneous NAME PLATE AS5517 40 PGZ02 001 Chapter 6 Chapter 6 159 Model Definition and Configuration AS5517 203G25MI AS5517 202G16Mi AS5517 203G25MI AS5517 203G16Mi AS5517 203G25MI AS5517 202G16Mi AS5517 202G16Mi AS5517 203G16Mi
37. H 32007 007 Panther B SATA LF F W C60F HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCT0 KH 32008 013 ML160 SATA LF F W 11 01A11 HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS KH 50001 011 Wyatt SATA LF F W 0001SDM1 HDD WD 2 5 5400rpm 500GB WD5000BEVT 22ZAT0 KH 50008 013 ML250 SATA LF F W 01 01A01 HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 KH 50007 009 Panther B SATA LF F W C60F HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 KH 16007 024 Panther B SATA LF F W C60F HDD BRACKET ASSY 33 N2802 002 DVD SUPER MULTI DRIVE MODULE 6M N2802 003 ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X KU 00801 030 TS L633B LF W O bezel SATA ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL KU 00807 064 8X UJ880A LF W O bezel SATA ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X KU 0080D 040 GT20N LF W O bezel SATA ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD KU 0080E 017 7580S LF W O bezel SATA ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X DS KU 0080F 004 8A3S LF W O bezel SATA Chapter 6 ww ODD BEZEL SUPER MULTI 42 N2802 006 ODD BRACKET 33 N2802 003 Keyboard Keyboard EM 7T HM50 70 Internal 17 Standard 99KS KB 11700 438 Black US International Keyboard EM 7T HM50 70 Internal 17 Standard 99KS KB 11700 423 Black Greek Keyboard EM 7T HM50 70 Internal 17 Standard 99KS KB 11700 414 Black Arabic Keyboard EM 7T HM50 70 Internal 17 Standard 99KS KB 11700 430 Black Russian Keyboard EM 7T HM50 70 Internal 17 Standard 99KS KB 11700 435 Black
38. MM DDRII 667 1GB NT1GT64UH8DOFN 3C LF 64 16 0 07um MICRON SO1GBII6 Memory MICRON SO DIMM DDRII 667 1GB MT8HTF12864HDY 667G1 LF 64 16 0 065um SAMSUNG SO1GBII6 Memory SAMSUNG SO DIMM DDRII 667 1GB M470T2864EH3 CE6 LF 64 16 0 055um HYNIX SO1GBII6 Memory HYNIX SO DIMM DDRII 667 1GB HYMP112S64CP6 Y5 LF HYNIX SO1GBII6 Memory HYNIX SO DIMM DDRII 667 1GB HMP112S6EFR6C Y5 LF 64 16 0 055um NANYA SO2GBII6 Memory NANYA SO DIMM DDRII 667 2GB NT2GT64U8HDOBN 3C LF 128 8 0 07um MICRON SO2GBII6 Memory MICRON SO DIMM DDRII 667 2GB MT16HTF25664HY 667G1 LF 128 8 0 065um SAMSUNG SO2GBII6 Memory SAMSUNG SO DIMM DDRII 667 2GB M470T5663EH3 CE6 LF 128 8 0 055um HYNIX SO2GBII6 Memory HYNIX SO DIMM DDRII 667 2GB HYMP125S64CP8 Y5 LF HYNIX SO2GBII6 Memory HYNIX SO DIMM DDRII 667 2GB HMP125S6EFR8C Y5 LF 128 8 0 055um TOSHIBA NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633B LF W O bezel SATA PANASONIC NSM8XS ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ880A LF W O bezel SATA HLDS NSM8XS ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT20N LF W O bezel SATA SONY NSM8XS ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7580S LF W O bezel SATA Appendix B 16 g g al 8A3S LF W O bezel SATA WiFi Antenna Audio Codec Realtek ALC272X Realtek Audio Codec ALC272X A cover Quanta Wistron Normal wi IMR B cover Mirror w Camera Camera Camera Card Reader amaia Si Bulan MS MSPo SD SGXD NIS Antivirus applicatio
39. NN 465 BGA n Pap 12 L2 2 28 L4 Am Express POE IT ipa forded Lan ATI SB7 719 TOTES 549 AGA Page an E ENJ ONN pa 17 s ENE KA936 Power On OS CIT LI near Power OF CET Verb am M int KBD Touch Pa Power Cheuit DOD CON mam 5 507 BIOS mum ED e Chapter 1 Your Acer Notebook tour After knowing your computer features let us show you around your new computer Front View i E n called Liquid esas Display LCD displays computer output Thpadtogge Turns the internal touchpad on and of Powerbuton Turns the computer on andoft Wireless LAN Enables disables the wireless LAN function communication Indicates the status of wireless LAN button indicator communication Speaker Left and right speakers deliver stereo audio output Keyboad For entering data into your computer For entering data into your computer data into your computer TouchPad Touch sensitive pointing device which functions like a computer mouse Chapter 1 Click buttons left The left and right buttons function like the left and right and right mouse buttons Palmrest Comfortable support area for your hands when you use the computer Indicates when the hard disk drive is active Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2
40. No VGABD goto na power troubleshooting step Connect itwell modu eu ell connected Replace Ext DORRA M module Connect itwell Ext DDRRAM module OK Replace MIB No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 Make sure that the internal display is selected On this notebook model switching between the internal display and the external display is done by pressing Fn F5 Reference Product pages for specific model procedures Make sure the computer has power by checking at least one of the following occurs e Fans start up e Status LEDs light up If there is no power see Power On Issue on page 122 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 125 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives see Disassembly P
41. Set Supervisor Password parameter and press the Enter key The Set Password box appears set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Chapter 2 29 Changing a Password 1 Use the and Y keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you t
42. Thailand Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 437 Black UK Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 422 Black German Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 434 Black Swiss G Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 417 Black CZ SK Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 415 Black Belgium Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 419 Black Danish Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 425 Black Italian Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11 700 421 Black French Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 424 Black Hungarian Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 428 Black Norwegian Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 429 Black Portuguese Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 432 Black Spanish Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 436 Black Turkish Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 433 Black Sweden Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 431 Black SLO CRO Keyboard EM 7T HM50 70 Internal 17 Standard 100KS KB 11700 427 Black Nordic Chapter 6 153 154 ASSY LCD MODULE 15 6 IN WXGA GLARE W ANTENNA 2 CCD 0 3M LCD AUO 15 6 WXGA Glare B156XW01 VO LF 220nit ams CCFL LCD AUO 15 6 W WXGA Glare B156XW01 VO 1A LF 220nit 8ms 500 1 CCFL
43. Thermal Module 74 Chapter 3 4 Using both hands lift the Thermal Module clear of the Mainboard Chapter 3 19 Removing the CPU Fan 1 See Removing the Thermal Module on page 74 2 Disconnect the Fan cable from the Mainboard as shown o CE 76 Chapter 3 4 Lift the CPU Fan clear of the Mainboard as shown Chapter 3 17 Removing the CPU IMPORTANT The pins on the underside of the CPU are very delicate If they are damaged the CPU may malfunction Place the CPU on a clean dry surface when it is not installed 1 See Removing the Thermal Module on page 74 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise as shown FEF ABI s gg e ges TII TET Te ToSgoze 19tv STO MITT AU AU HR HIE EN LOT 09MVM PELE T7 NN gt eurya u I D Qiu A de Chapter 3 78 LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding Remove LCD Bezel Y Y Remove Remove LCD Panel Camera Module y y Y Remove Remove Remove LCD Brackets LCD FPC Cable Antennas Screw List LCD Bezel M2 5 6 86 N2802 002 LCD Panel M2 5 6 86 N2802 002 Chapter 3 Removing the LCD Bezel 1 See Removing the LCD Module on page 57 2 Remove the two upper and two lower bezel screw caps and screws 3
44. ck the video driver to the previous version if updated Remove and reinstall the video driver Check the Device Manager to determine that e The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices If the Issue is still not resolved see Online Support Information on page 167 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts If the Issue is still not resolved see Online Support Information on page 167 Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information perform the following actions one at a time to correct the problem 124 1 2 3 If the computer is more than one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the BIOS settings are still lost replace the cables If HDD information is missing from the BIOS the drive may be defective and should be replaced Replace the Motherboard If the Issue is still not resolved see Online Support Information on page 167 Chapter 4 LCD Failure If the LCD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs
45. d Model OOOO Dech Ir CurenConsumpion S SN Rato S Deeg S Power and Keyboard Controller Controller EM 7T dae SepyQme 0 See Hot Keys on page 14 Battery LCD 15 6 Vendor model name CMO N156B3 L02 Screen Diagonal mm 396 2 Display Area mm 344 23 x 193 54 ion pixels Display resolution pixels 1366 x 768 Pixel Pitch 0 252 Display Mode Normal white Typical White Luminance cd m 22 also called Brightness Chapter 1 Contrast Ratio Response Time Optical Rise Time Fall Time msec Input Voltage Typical Power Consumption 5 75 watt Weight with inverter 500 Physical Size mm 359 3 x 209 5 x 5 9 Viewing Angle up down right 20 45 45 45 left Temperature Range C Operating 0 to 50 Storage shipping 20 to 60 Card Reader General Features PCI E interface Push push type Dummy card Chapter 1 24 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press F2 to enter Setup message is prompted on the bottom of screen
46. e Mainboard and close the locking latch to secure the cable in place 2 Turn the Keyboard over and insert it front edge first 3 Press down as indicated to secure the Keyboard in into the chassis place NOTE Ensure that the six locating tabs are correctly seated Chapter 3 113 Replacing the Switch Cover 1 Place the Switch Cover left side first on to the Upper Cover ERE Replacing the Hard Disk Drive Module 1 Place the HDD in the HDD carrier 2 Replace the four screws two each side to secure the carrier 114 Chapter 3 3 Insert the HDD as indicated and lower it into 4 Slide the HDD in the direction of the arrow to place connect the interface Chapter 3 115 Replacing the WLAN Module 1 Insert the WLAN Module into the WLAN socket 2 Replace the two screws to secure the module 3 Connect the two Antenna cables to the module 4 After connecting the cables to the terminals NOTE The black cable connects to the upper secure the cables in place with adhesive tape to terminal MAIN and the white cable to the avoid trapping lower terminal MAIN Replacing the DIMM Modules 1 Insert the DIMM Module in place 3 Repeat steps for the second DIMM module if present 116 Chapter 3 Replacing the ODD Module 1 Press the bezel into the tray bottom edge first to 2 Secure the ODD bracket with the two screws secure it to the ODD Module 3 Push the ODD Module into the ODD bay un
47. e computer s controls like screen brightness volume output and the BIOS utility To activate hot keys press and hold the Fn key before pressing the other key in the hotkey combination Uk Sy Break ae ge i av D pa ea JW Tie nm Wit wv Tue sio eff ff m ab py Caps Lock A 5 D F G H J VIK 2 L 3 Aan Fi x C V B N M 0 E gt sa gt Pg Up A Pg tn Cel Fa L Ab ah B Ki ER Hotkey help Displays help on hotkeys a lt F2 gt Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology uiia lt F3 gt Acer ePower Launches Acer ePower Management in Acer Y Management Empowering Technology both lt Fn gt lt F5 gt Display toggle um Switches display output between the display screen external monitor if connected and lt Fn gt lt F6 gt a Screen blank Turns the display screen backlight off to save power Press any key to return mee o wm TouchPad toggle Turns the internal TouchPad on and off Fn mo d Jt Speaker toggle Turns the speakers on and off Increases the screen brightness EE Brightness down Decreases the screen brightness 14 Chapter 1 Special Key You can locate the Euro symbol and the US dollar sign at the upper center and or bottom right of your keyboard d Fe Fi FH Fa Fi Fil Fig Pre Fm Su m E r mm af d Heme End Musik Ser LU Sys Break i e Jn amp 7 B 3 T Badeapace 1 2
48. e evenly D 1 L i m S ch a Replacing the Mainboard 1 Ensure that the Mainboard is face up the CPU is not visible Place the Mainboard in the chassis left edge first 1 then rotate it downward into position 2 NOTE Ensure the I O ports are positioned correctly through the casing 2 Replace the single securing screw in the mainboard Chapter 3 99 Replacing the TouchPad Bracket 1 Replace the TouchPad bracket top edge first to 2 Press the bracket down to engage the securing engage the securing clips clips 3 Replace the two screws to secure the TouchPad Bracket to the Upper Cover El 100 Chapter 3 5 Replace the FFC and press down as indicated to secure it to the Upper Cover Chapter 3 101 Replacing the Right Speaker Module 1 Place the module left side first on the Upper Cover 2 Replace the single screw to secure the module in as shown Ensure that the left side of the module is place seated correctly in the securing clip 3 Pass the cable through the Upper Cover as shown 4 Turn the Upper Cover over and run the cable along the cable channel using all available cable clips WW i 11000 201041000 Tae Es eo Y i m 5 The cable runs as shown when correctly installed 102 Chapter 3 Replacing the Left Speaker Module 1 Place the module right side first on the Upper 2 Replace the single screw to secure the module in Cover as shown Ensure
49. ecuring the left Antenna to the LCD Module 86 Chapter 3 5 Lift the left Antenna clear of the cover 6 Remove the adhesive strips holding the right antenna cable in place Ensure the cable is free from obstructions Chapter 3 87 8 Remove the adhesive tape securing the right Antenna to the LCD Module 9 Lift the right Antenna clear of the cover 88 Chapter 3 LCD Module Reassembly Procedure Replacing the Antennas 1 Replace the right Antenna as shown Ensure that the locating pins on the Antenna are correctly seated Locating Pin 2 4 s j s Y d A fre of 1 gt vi 2 Replace the adhesive strip to secure the Antenna 3 Run the cable down the side of the LCD Module in place using all available clips and adhesive Chapter 3 89 5 Replace the left Antenna as shown Ensure that the locating pins on the Antenna are correctly seated 6 Replace the adhesive strip to secure the Antenna 7 Run the cable down the side of the LCD Module in place using all available clips and adhesive 90 Chapter 3 9 The Antennas and cables appear as shown when correctly installed Chapter 3 91 Replacing the LCD Panel 1 Connect the LCD cable to the panel connector as 2 Press down the adhesive strip to secure the cable shown in place spur X OH EH IA 3 Run the cable along the back of the panel and 4 Run the cable across the back of the panel as press down as
50. eld Replaceable Unit List 145 Aspire 5517 Exploded Diagrams 146 MAIN ASSSImbly EE 146 EBa5o ASSOITIDIV Se dee Ae enr UA ey Ma I Scb dep a ey A ant 148 Rialto M ucc 149 ASDI SOS TZ PRUWILICE SES e ans tha ded aft Bieter eae hed qd aris 150 Model Definition and Configuration 160 Test Compatible Components 163 Microsoft Windows Vista Environment Test 164 Online Support Information 167 Table of Contents System Specifications Features Below is a brief summary of the computer s many features Operating System e Genuine Windows Vista Platform e AMD Athlon 64 X2 dual core processor e AMD Athlon 64 single core processor e AMD M780G Chipset System M emory Low latency high bandwidth e 128 bit DDR2 SDRAM controller operating at up to 333 MHz e On board memory with up to 2 unbuffered SO DIMM slots supporting DDR II 667 800 e Adjustable Maximum 128MB UMA VGA memory shared from North Bridge e Maximum memory 2GB per slot 4GB total e On board cache up to 1MB Display e 15 6 WXGA HD 720p 1366x768 Graphics e ATI Radeon HD 3200 Graphics Storage subsystem e 2 5 hard disk drive e Multi in 1 card reader Optical Drive DVD Super Multi double layer drive Audio Realtek ALC272X GR for High Definition Audio Codec with Dolby Digital Live e Internal speakers x2 2W e Mic in jack Chapter 1 e Headphone Line
51. eplacing the Antennas 89 Replacing the LOD Panal riii rames EE der er Y eI Ra os oes 92 Replacing the Camera Module 94 Replacing the LCD Bezel 95 Main Module Reassembly Procedure 0 0 00 ccc aa 97 Replacingthe GPW iuuat dh lue Rib br et rbv nues 97 Replacing the Chan 98 Replacing the Thermal Module 98 Replacing the Mainboard 99 Replacing the TouchPad Bracket 100 Replacing the Right Speaker Module 102 Replacing the Left Speaker Module 103 Replacing the Power Board 104 Replacing the Upper Cover 104 Replacing the LCD Module 108 Replacing The Keyboard vosotras Ev E RE tan tac bee hate 113 Replacing the Switch Cover 114 Replacing the Hard Disk Drive Module 114 Replacing the WLAN Module 116 Replacing the DIMM Modules 116 Replacing the ODD Module 117 Replacing the Lower Covers 117 Replacing the SD Dummy Card
52. er 3 4 Replace the right screw cover as shown Ensure that the securing tab on the rear of the cover is seated correctly in the Upper Cover 5 Replace the four screws securing the LCD Module to the Upper Cover 6 Ensure that the Hinge Covers are replaced T Align the left Hinge Cover as shown and press correctly Identify the rear edge of the covers by the down to replace the cover two securing clips 8 Repeat the process for the right side Hinge Cover Chapter 3 109 9 Run the black Antenna cable along the cable 10 Replace the adhesive strip to secure the cable in channel as shown using all available retaining place clips 12 Run the LCD cable along the cable channel using 13 Connect the LCD cable to the Mainboard as all available cable clips shown Em 110 Chapter 3 14 Stand the computer on the LCD Panel and pass the Antenna cables through the chassis 15 The Upper Cover appears as shown when the Antenna and LCD cables are correctly installed emachines 16 Turn the computer over Run the Antenna cables along the cable channel as shown using all available cable clips s E D ELEM me Tr E Lei oer Ln TI A EO pe LE LEE E ILI 1 t 0100 on d ke tt 1 gas DEON I i Lem Chapter 3 111 17 Replace the two screws securing the LCD Module to the Lower Cover 112 Chapter 3 Replacing the Keyboard 1 Connect the Keyboard FFC to th
53. erating correctly See Power On Issue on page 122 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices e Non Acer devices e Printer mouse and other external devices e Battery pack e Hard disk drive e DIMM e CD ROMpDiskette drive Module e PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 Ifthe problem does not recur reconnect the removed devices one at a time until you find the failing FRU T Ifthe problem remains replace the following FRU one at a time Do not replace a non defective FRU e System board e LCD assembly Chapter 4 Post Codes These tables describe the POST codes and descriptions during the POST EE ES Pisto Nom Masai Wink IN EI LL mWaessemhadwae Finite cp wih inital POST values Frac GPU cache SS aie caches ta POST values OOOO nie 0 component is wis m s aes A NMI SES om finie cache betore memory autre K L memeeee Dan 6257 OMA como ia Dion Reset Programmable memptGomale Sage OO Crabe Rad re O Oooo AWsmeDRAM TL hizo POST Memo Manager AR ear SY KB se RAM LT Enable cache betore system BIOS shado D Test GPU bus dot egueny OOO OOOO OOOO O O nada system BiOSROM O A Lee vanced configuration ofchpsetregiss Load tert registers wih COS values Initialize interrupt vectors 2h 3
54. h Ah 6h 8h 9h Ah Bh Ch Eh Fh h Oh 2h Ah 6h 8h 9h h Ch Eh Fh Oh 2h 3h 36h 8h 3Ah Ch 3Dh 2h 36h EN EJ 4 Chapter 4 135 D SII Shadow video BIOS ROM ECS ECS ES ach SmadwvideoBIOSROM 4 Display BIOS copyright notie 5 Display CPU type and speed mitiatize EISA ad po A OOOO SeWeycikifenaled E 2 2 3 1 Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Initialize Multi Processor APIC Setup System Management Mode SMM area mm 136 Chapter 4 5h 6h 8h 9h Ah Bh Ch Eh 50h 89h Initialize Extended BIOS Data Area Mh restando Pe moss OOOO ok taire foppy mmmle em Determine numberof ATA drives pion 9h iia hard di contols Sip Wazeicswshardekcowole mh mph ePadd mh BHBMPTETormulpoeessorbonde NS 9h Lemmer 9h OrargetSsmmenmgser checksum failure 99h Check for SMART Drive optional 9M Sedo op S Soo Sh Setup Poner Management ooo sm iiano security engine opta S mbehadwaeitemps sh Determine number of ATA and SOStarves mm ETT AN Dm OM Mn Peien Mm EmeFRpomt Aw SmwrFRKysiKe m E Mm OewBegg Bm Ohfwem Gm POST done prepare to boot operating system D n fo Termi
55. he Setup Warning Setup Warning Invalid Password Continue If the new password and confirm new password strings do not match the screen will display the following message Setup Warning Passwords do not match Re enter password Continue 30 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the USB diskette drives the onboard hard disk drive and the DVD drive in the module bay Select Boot Devices to select specific devices to support boot Information Main Security Boot Exit Chapter 2 31 Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility 32 Information Main Exit Saving Changes Enter Exit Discarding Changes Enter Load Setup Defaults Enter Discard Changes Enter Save Changes Enter Item Specific Help Exit System Setup and save your changes to CMOS The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Discard Changes Load previous values from CMOS for all SETUP items Load Setup Default Load default values for all SETUP item Save Changes Save Setup Data to CMOS Chapter 2 BIOS Flash Utilities The BIOS flash memory update is required for the following conditions e New versions of syste
56. hether a password is required or not while the Disabled or events defined in this group happened The following Enabled sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the T and y keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password in the Enter New Password field The password length can not exceed 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the T and Y keys to highlight the
57. high order byte another delay and then the low order byte of the error It repeats this sequence continuously 138 Chapter 4 Jumper and Connector Locations Top View JLVDS1 LCD Connector JP14 Power B Connector JSPK1 Speaker Left Connector JSPK2 Speaker Right Connector Touch pad Left Button Touch pad Right Button Chapter 5 139 Bottom View DIMM 1 D lia H 1 O o 1 I ue xr Hx cg L E i o sATA1 j 3 140 Chapter 5 Power Board LED4 LED Sw sn sn Chapter 5 141 Clearing Password Check and BIOS Recovery This section provides you with the standard operating procedures of clearing password and BIOS recovery for Aspire 5517 The machine provides one Hardware Open Gap on main board for clearing password check and one Hotkey for enabling BIOS Recovery Clearing Password Check Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Disconnect the RTC Battery cable and locate the J1 jumper 3 Usean electric conductivity tool to short the two points of the HW Gap 4
58. ile System Testing Department Appendix B 163 Microsoft Windows Vista Environment Test Adapter DELTA Adapter DELTA 65W 19V 1 7x5 5x11 Yellow ADP 65JH DB A LV5 LED LF LITE ON 65W Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow PA 1650 22AC LV5 LEDLF HIPRO Adapter HIPRO 65W 19V 1 7x5 5x11 Yellow HP A0652R3B 1LF LV5 LED LF Battery SANYO 6CELL2 2 Battery SANYO AS 2009A Li lon 3S2P SANYO 6 cell 4400mAh Main COMMON 2 2Ah A SONY 6CELL2 2 Battery SONY AS 2009A Li lon 3S2P SONY 6 cell 4400mAh Main COMMON 2 2Ah G6F PANASONIC 6CELL2 2 Battery PANASONIC AS 2009A Li lon 3S2P PANASONIC 6 cell 4400mAh Main COMMON 2 2Ah CG SAMSUNG 6CELL2 2 Battery SAMSUNG AS 2009A Li lon 3S2P SAMSUNG 6 cell 4400mAh Main COMMON 2 2Ah F SIMPLO 6CELL2 2 Battery SIMPLO AS 2009A Li lon 3S2P PANASONIC 6 cell 4400mAh Main COMMON Panasonic 2 2Ah CG SIMPLO 6CELL2 2 Battery SIMPLO AS 2009A Li lon 3S2P LGC 6 cell 4400mAh Main COMMON LGC 2 2Ah S3 SIMPLO 6CELL2 2 Battery SIMPLO AS 2009A Li lon 3S2P SAMSUNG 6 cell 4400mAh Main COMMON SDI 2 2Ah F AATF20 CPU AMD Athlon TF20 PGA 1 6G 512K 638 15W G2 AATK42 CPU AMD AthlonX2 TK42 1 6G 1M 638 20W G2 SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS Crockett SATA LF F W 0303 TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF F W FG011J HGST N160GB5 4KS HDD HGST 2 5 5400rpm 160GB HTS543216L9A300 Falcon B SATA LF F W C40C WD N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT
59. indicated to secure the cable in shown and press down as indicated to secure the place cable in place MEET mum I aw AB amp Reg IMPORTANT Ensure that the LCD cable runs between the green callouts to avoid trapping when the panel is replaced in the LCD Module 92 Chapter 3 5 Align the LCD brackets with the screw holes on the panel Replace the six screws three on each side in the brackets as shown 6 Place the LCD Panel in the LCD Module top edge first and secure the LCD cable with adhesive tape IMPORTANT Ensure that the LCD power cable passes through the hinge well and is not trapped under the panel Chapter 3 93 7 Replace the Camera cable cluster in the LCD 8 Secure the LCD module with the two securing Module screws Replacing the Camera Module 1 Place the camera in the LCD Module 2 Connect the cable to the camera module 94 Chapter 3 Replacing the LCD Bezel 1 Replace the bezel and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel d Chapter 3 95 2 Replace the four screws and screw caps provided 96 Chapter 3 Main Module Reassembly Procedure Replacing the CPU IMPORTANT The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket Chapter 3 ES 1 Place the CPU into
60. isassembly Flowchart 54 Removing the Switch Cover 55 Removing the Keyboard amd redeo he deseo ea wie dae etes 56 Removing the LCD Module 57 Removing the Upper Cover 61 VII Table of Contents Removing the Power Board 65 Removing the Left Speaker Module 66 Removing the Right Speaker Module 68 Removing the TouchPad Bracket 70 Removing the Mainboard 72 Removing the RIC Battery 73 Removing the Thermal Module 74 Removing the CPU Fan cc eee ens 76 Removing The CRW ss suas o gis Loe ee ee oe bey hand es E aa 78 LCD Module Disassembly Process 79 LCD Module Disassembly Flowchart 79 Removing the LCD Bezel 80 Removing the Camera Module 81 Removing the LCD Panel 0 0c ccc eens 82 Removing the LCD Brackets and FPC Cable 84 Removing the Antennas 86 LCD Module Reassembly Procedure 89 R
61. ium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channe
62. l If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Specifications 1 FESS eo A es ie aco ces Ar Weta Oh eub irc aha aus a Se asad te Me 1 System Block Drag alti ado Rae dd dee A EE 4 Your Acer Notebook tour 5 FFONT VIEW COT 5 Closed Front VIEW estara CORSI tra Er dedos Ae wid ard DP UR dard 6 Rear VIEW te So SI eae a a Aah ae CB doe oti bbc hi ON Dna me ch eee 7 EVA sb Eons Lena Sn oe ele Cae pede BEE OE ne one ae 7 RIG VieW EE 8 BOOM VIEW ra en nee end doom a Wes te we ear ue 8 jxelisziio PTT oe a St O gl EIER 10 TOUCGlP ad Basics rss sance di set ca hi ss es lionel 11 Using the Keyboard otc sasedi sata AS 12 Lock Keys and embedded numeric keypad 12 due Le EE eidem atn So EIUS A eh ted elt De BGA 13 mie CYS sie din ve ts es ds LUI ting eh te tt it Sai de fo A 14 Special AS ey uod t oix eoa ede eee Red ee DUE DE M added 15 Using the System Utilities 16 Acer GridVista dual display compatible 16 Hardware Specifications and C
63. lable If the drive works with the new cable the original cable should be replaced Reseat the drive ensuring and all cables are connected correctly Replace the ODD See Disassembly Process on page 42 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc 2 Retry reading the CD or DVD d Testthe drive using other discs e Play a DVD movie f Listen to a music CD If the ODD works properly with alternate discs the original disc is probably defective and should be replaced 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 42 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Replace the ODD See Disassembly Process on page 42 Chapter 4 131 Wireless Function Failure If the WLAN fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure Re assemble Check WL the antenna to antenna to WL card AL card Swap The Check antenna antenna Swap The WL card If the Thermal Unit fails perform the following actions one
64. le Disassembly Flowchart 79 LCD Module Reassembly Procedure 89 LCD Panel Removing 82 Replacing 92 Left Speaker Module Removing 66 Lower Covers Removing 46 Replacing 117 Main Unit Disassembly Flowchart 54 Mainboard Removing 72 Replacing 99 media access on indicator 6 1O Memory Removing 49 Replacing 116 Memory Check 122 Model Definition 160 No Display Issue 123 Notebook Manager hotkey 14 num lock on indicator 6 10 ODD Failure 129 Online Support Information 167 Optical Disk Drive Replacing 117 Optical Drive Module Removing 47 Panel 5 Bottom 8 PC Card 10 Power Board Removing 65 Replacing 104 Power On Failure 122 Right Speaker Module Removing 68 Replacing 102 RTC Battery Removing 73 SD Dummy Card Removing 45 Replacing 118 opeakers Removing 66 68 speakers hotkey 14 Switch Cover Removing 55 Replacing 114 oystem Block Diagram 4 Test Compatible Components 163 Thermal Module Removing 74 Replacing 98 Thermal Unit Failure 132 TouchPad hotkey 14 Removing 70 TouchPad Bracket Removing 70 Replacing 100 TouchPad Failure 126 Troubleshooting Built in KB Failure 125 EasyTouch Buttons 132 HDTV Switch 133 Internal Speakers 126 LCD Failure 125 No Display 123 ODD 129 Other Failures 133 Power On 122 Thermal Unit 132 TouchPad 126 WLAN 132 Undetermined Problems 134 Upper Cover Removing 61 Replacing 104 utility BIOS 25 33 W Windows 2000 Environment Test 164
65. left and right buttons on a mouse Tapping on the TouchPad is the same as clicking the left button Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Sui orons Toe oo Click and hold then use Tap twice at the same speed finger on the TouchPad to as double clicking a mouse drag the cursor button rest your finger on the TouchPad on the second tap and drag the cursor Access Click once context menu NOTE When using the TouchPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Chapter 1 11 Using the Keyboard The keyboard has full sized keys and an embedded numeric keypad separate cursor lock Windows function and special keys Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off Esc Fi Fl F3 Fa FS P FF FE FS F10 FI FI Prisc Fans 7 m e Ce Om au iw Home End slk So Lk Syst Break ia gt ei ii A amp T B 3 Hi i Backspac i 2 3 4 sell 7 8 9 0 la ET W E R T Y U ATI siio spp erie ab Ta Gr toc 5 D F G H j 1 K 2 L 3 eem lt gt m Z x Mic v e N M daf Pg Up A Pg Da chi Fo ri Ah ac B chi E D E lt j V p KU Q Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase N
66. lick on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from the list and click Next d Follow the onscreen prompts to complete the test If the Issue is still not resolved see Online Support Information on page 167 Chapter 4 127 HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions one at a time to correct the problem 128 1 2 3 e emo 11 Disconnect all external devices Run a complete virus scan using up to date software to ensure the computer is virus free Run the Windows Vista Startup Repair Utility insert the Windows Vista Operating System DVD in the ODD and restart the computer When prompted press any key to start to the operating system DVD a b c The Install Windows screen displays Click Next d Select Repair your computer e The System Recovery Options screen displays Click Next f Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer I When complete click Finish If an issue is discovered follow the onscreen information to resolve the
67. m programs e New features or options e Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function Chapter 2 33 DOS Flash Utility Perform the following steps to use the DOS Flash Utility 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to position 1 Information Main Item Specific Help Boot priority order 1 IDEO ST960821A 2 IDE1 MATSHITADVD Use t or lt gt to USB FDD select a device then Network boot Realtek Boot Agent press lt F6 gt to move it USB HDD XxxX USB up the List or lt F5 gt USB CDROM to move it down the list Press Esc to escape the menu 3 Execute
68. n NIS Wireless LAN Foxconn ard WiFi BG Foxconn FOX ATH XB63 Foxconn Atheros XB63 minicard b g Foxconn ard WiFi BG Foxconn Wireless LAN Broadcom 4312 minicard b g 166 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including e Service guides for all models User s manuals e Training materials e Bios updates e Software utilities e Spare parts lists e TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are e Detailed information on Acer s International Traveler s Warranty ITW e Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries
69. nate QuietBoot optional Bm EICH Bh PepmeBet SSS M trials DMI parameters GR iiaize PAP Opa ROMS Bm O ETE Sm DispeyMutiBootmem Bh Oeswen hd 8h Ohkwsanbekpremndes om WebewWihINIB Gm trial POST Eror Manager PEM OOOO em EIA Gm trial ear displey fanal O Gm trial oem amor andar Chapter 4 197 MERE PnPnd dual CMOS optional IJ Initialize notebook docking optional stengt deg DJ Force check optional DJ Extended checksum optional IN omme RRE ey tal e bridge IN IT Faiz system tine o Face system o Fe foree recoverybot okm BIOS ROM IN TT stage Same Frais Mit Processor o Face OEM special code Linie Pi and DNA O il Memo ge SSS til Memo size o IO ETE siem memo test Liens Linie Run Time Glock o image SSS Fate System Management age OSS D mot MMDOS SSS Fear Huge Segment SS Bib S If the BIOS detects error 2C 2E or 30 base 512K RAM error it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits Note that error 30 cannot occur on 386SX systems because they have a 16 rather than 32 bit bus The BIOS also sends the bitmap to the port 80 LED display It first displays the check point code followed by a delay the
70. ng the format UnlockHD Encode code with the code noted in the previous step as follows UnlockHD 76943488 3 Select 2 to obtain the password This password which can be used for unlocking the HDD Password 46548274 Shut down the computer by pressing down the Power button for 4 seconds Turn on the computer and key in the password to unlock the HDD 36 Chapter 2 Removing BIOS Passwords To clear the User or Supervisor passwords through hardware open the WLAN door and use a metal instrument to short the J1 jumper ma l9 0SPISISP en PH mt EIE mn di 101 DAMEN A Ma toteesacasate 27 HIN WU tt POLEA IAEA N NN Cleaning BIOS Passwords To clean the User or Supervisor passwords using software utilites perform the following steps 1 From a DOS prompt execute clnpwd exe Tc Lnpyd ACER Clean Password Utility V1 68 Press 1 3 to clean any password shown as below 1 User Password 2 Supervisor Password 3 Hdd Password 2 Clean Supervisor Password Successfully suse User Password Successfully I S 2 Press 1 or 2 to clean the desired password shown on the screen Chapter 2 37 The onscreen message determines whether the function is successful or not C gt clnpud ACER Clean Password Utility Vi 88 Press 1 3 to clean any password shown as below 1 User Password 2 Superuisor Password 3 Hdd Password 3 Log function is not Supported by this platforn AXA Using Boot Sequence Selector
71. nt damage to the connectors NOTE Use the pull tabs on FFCs whenever available to prevent damage Chapter 3 63 9 Remove the nine screws on the top panel Upper Cover 10 Starting at the rear left side of the cover pry apart the Upper and Lower Covers as shown Work along the back edge of the casing to the right as shown then lift the Upper Cover clear of the Lower Cover A 64 Chapter 3 Removing the Power Board 1 See Removing the Upper Cover on page 61 2 Locate the Power Board on the Upper Cover as shown 3 Remove the two screws securing the Power Board to the Upper Cover Chapter 3 65 Removing the Left Speaker Module 1 See Removing the Upper Cover on page 61 2 Locate the Left Speaker Module on the Upper Cover as shown 3 Remove the adhesive tape from the Speaker cable 4 Remove the Speaker cable from the cable channel Ensure that the cable is free from all cable clips 66 Chapter 3 5 Remove the single securing screw from the Left Speaker Module Left Speaker Module 6 Lift the Speaker clear of the Upper Cover left side first as shown Chapter 3 67 Removing the Right Speaker Module 1 See Removing the Upper Cover on page 61 2 Locate the Right Speaker Module on the Upper Cover as shown 3 Turn the Upper Cover over and remove the Right Speaker Module cable from the cable channel Ensure that the cable is free from all cable clips 68
72. ocess is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List SCREW M2 5 4 it tid 86 N2802 001 SCREW M2 5 6 86 N2802 002 SCREW M2 5 8 ENS 86 N2802 003 SCREW M2 3 86 N2802 004 SCREW M3 3 86 N2802 005 42 Chapter 3 External Module Disassembly Process IMPORTANT The outside housing and color may vary from the mass produced model External Modules Disassembly Flowchart The flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the keyboard you must first remove the switch board Turn off system and peripherals power Disconnect power and signal cables from system Remove Battery Y Y Y Remove Remove Remove Dummy Card Lower Covers ODD Remove Remove Remove DIMMs WLAN HDD Screw List Lower Covers was fe one ODD Module M2 5 8 86 N2802 003
73. odule 3 Remove the Antenna Cables from the cable channel as shown Ensure that the cables are free from all cable clips Chapter 3 57 4 Stand the computer on the LCD Panel and pull the Antenna cables completely through the chassis 5 Disconnect the LCD cable from the Mainboard and remove the cable from the cable channel C 6 Remove the white Antenna cable from the cable channel Ensure that the cable is completely free of the retaining clips all the way to the hinge well m cs EN a PN bs E Me N N p i Q GP re e t ay ASS e 58 Chapter 3 7 Remove the adhesive tape securing the Antenna cable to the Upper Cover 8 Remove the black Antenna cable from the cable channel as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 11 Repeat the process for the right side Hinge Cover Chapter 3 59 12 Remove the four securing screws two each side from the LCD module 14 Lift the LCD Module clear of the Upper Cover 60 Chapter 3 Removing the Upper Cover 1 See Removing the LCD Module on page 57 2 Turn the computer over Remove the eleven screws on the bottom panel erm ll Chapter 3 61 4 Disconnect the following four cables from the Mainboard A B 62 Chapter 3 5 Disconnect A as shown 6 Disconnect C as shown NOTE Avoid pulling on cables directly to preve
74. onfigurations 17 System Utilities 25 z 9 eerie 25 Navigating the BIOS Utility 25 ASSIM i6 e E te e deg 26 UAT GTA ATION MPO Pn pM a dede EE 26 Mil m oa eae eect ty at tees sc ete ree xD cu PM D 27 EE e eh Dee a ae tegen be DO noel 28 DOS a ane de OR a D DO Te de cola does 31 EXE e Eet ee ee o E ue dut oat a cu C 32 BIOS Flash Wiles x ito sweet toe IRR RE EE 33 DOS Flas KUUN SEENEN 34 le Ee RE rr EE 35 Remove HDD BIOS Password Utilities 36 Machine Disassembly and Replacement 41 Disassembly Requirements 41 Pre disassembly Instructions 42 Disassembly Process usas ls e ox e e qe De ae et er bte don Eten 42 External Module Disassembly Process 43 External Modules Disassembly Flowchart 43 Removing the Battery Pack 44 Removing the SD Dummy Card 45 Removing the Lower Covers 46 Removing the Optical Drive Module 47 Removing the DIMM Modules 49 Removing the WLAN Module 50 Removing the Hard Disk Drive Module 52 Main Unit Disassembly Process 54 Main Unit D
75. out jack Dimensions and Weight e 3 2 3mm x 246 5mm x 26 8mm 40 6mm with ID e Weight lt than 3100g 15 6 LCD 6 cell battery super multi ODD Communication Wireless e 802 11b g n WLAN WiMax e Mini PCIE Wireless LAN module with with mini card slot e Dual Band built in Antenna for Wireless LAN e Atheros AR8132L for 10 100 LAN e PCI E 10 100M LAN WOL AC mode S5 support Modem e External USB 2 0 modem e Support Wake on Ring S3 Privacy control e BIOS user supervisor HDD passwords e Kensington lock slot Power subsystem 65W Universal jack for adapter e Battery 6 cell AS2009A Special keys and controls 99 100 103 key keyboard e Supports Application keys for Windows XP Linux version Support for Home key and Application keys for Windows XP Linux version e Multi language support I O interface e VGA port 15 pins e DC IN port for adapter RJ 45 Ethernet port for LAN e 2 USB port e Headphone out Line out e Microphone in e Multi in 1 card reader SD MMC MS MS PRO xD Chapter 1 e Kensington Lock 7 5mm Environment e Temperature e Operating 5 C to 35 C e Non operating 20 C to 65 C Humidity non condensing e Operating 20 to 80 e Non operating 20 to 80 Chapter 1 System Block Diagram Clock Generator AMD S1g1 CPU Theme brainer ADM ZN GPS ICGOMPRIISERLIFT um fer iF 610 PGA qaem tte CE d ATIHRSTBOMN LCD CO
76. problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support Run Windows Check Disk by entering chkdsk r from a command prompt For more information see Windows Help and Support Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date Replace the HDD See Disassembly Process on page 42 Chapter 4 ODD Failure If the ODD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Dv D CD ROM driver installed hstallit Seat itu ell Replace Dv OC D R OM disc DND CO ROhMimodule C D R OM disc Replace D D C D R Of module Replacehds B ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty Audio CDs do not play when loaded e DVDs do not play when loaded e Blank discs do not burn correctly DVD or CD play breaks up or jumps e Optical drive not found or not
77. ption AHCI or IDE operate Chapter 2 27 Security 28 The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Item Specific Help Supervisor Password ls Clear User Password ls Clear HDDO Password Is Clear Supervisor Password controls access to the Set Supervisor Password Enter setup utility It can Set User Password Enter be used to boot up when set SATA Port 0 HDD Password Enter Pawword on boot is enabled Password on Boot Disabled The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password Clear or Set HDDO Password Shows the setting of the hard disk password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set SATA PortO HDD Enter HDD Password N A Password Password on Boot Defines w
78. rocess on page 42 If the Issue is still not resolved see Online Support Information on page 167 Chapter 4 123 Abnormal Video Display If video displays abnormally perform the following actions one at a time to correct the problem 1 2 9 10 11 Reboot the computer If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 42 If extensive pixel damage is present different colored spots in the same locations on the screen the LCD is faulty and should be replaced See Disassembly Process on page 42 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Disassembly Process on page 42 Check the display resolution is correctly configured a Minimize or close all Windows b If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll ba
79. rsion if updated recently Remove and reinstall the audio driver Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted Navigate to Start Control Panel gt Hardware and Sound gt Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default Select Speakers and click Configure to start Speaker Setup Follow the onscreen prompts to configure the speakers Remove and recently installed hardware or software Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date Reinstall the Operating System If the Issue is still not resolved see Online Support Information on page 167 Microphone Problems If internal or external Microphones do no operate correctly perform the following actions one at a time to correct the problem 1 ND CU Pw SN Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right c
80. s xxxx gt Write serial number to eeprom max 22 characters e dmitools wu xxxx gt Write uuid to eeprom e dmitools wa xxxx gt Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h TravelMate xxxxx Serial Number Type1 Offset07h 01234567890123456789 UUID String Type1 OffsetO8h XXXXXXXX XXXX XXXX XXXX XXXXXXXXXXXX Asset Tag Type3 Offset04h Acet Asstag Write Product Name to EEPROM Input dmitools wp Acer Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 4 Write UUID to EEPROM Create UUID from Intel WFM20 pdf Input dmitools wu 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag NOTE When using any of the Write options restart the system to make the new DMI data effective Chapter 2 39 Using the LAN MAC EEPROM Utility You can use the MAC BAT utility to write the MAC CFG file to the EEPROM under DOS mode 1 Use a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below D MAC CFG zt Bo Title MAC Address byte WeiteData 8811223345455 Start ddr FA WriteLeng 6 KeepByte H WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 don t care
81. solved see Online Support Information on page 167 Chapter 4 121 Power On Issue If the system doesn t power on perform the following actions one at a time to correct the problem Do not replace a non defective FRUs H AC Battery AC Batt only power on swap Power SVE swap ME Computer Shutsdown Intermittently 122 If the system powers off at intervals perform the following actions one at a time to correct the problem 1 2 3 Check the power cable is properly connected to the computer and the electrical outlet Remove any extension cables between the computer and the outlet Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 132 and fan airways are free of obstructions Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 167 Chapter 4 No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs START ReplaceCPu Lao PowerOn Mo Replace Ho LOD module LCD panel OK LCD cable Connect itwell or Replace
82. te 12 12 2008 Main Exit Tab lt Shift Tab gt or System Memory 634 KB lt Enter gt selects field Extended Memory 1790 MB Video Memory 256MB Quiet Boot Enabled Network Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode IDE AHCI NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen System Time Sets the system time The hours are displayed with 24 Format HH MM SS hour format hour minute second System Date Sets the system date Format MM DD YYYY month day year System Memory This field reports the memory size of the system Extended Memory This field reports the Extended Memory size A This field shows the memory allocated for the video N graphics Video Memory Quiet Boot Allows startup to skip certain tests while booting Option Enabled or decreasing the time needed to boot the system Disabled Network Boot D2D Recovery Enables disables the system boot from LAN remote Option Enabled or server Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled Enables disables D2D Recovery function The function Option Enabled or allows the user to create a hidden partition on hard disc Disabled drive to store operation system and restore the system to factory defaults SATA Mode Control the mode in which the SATA controller should O
83. that the right side of the place module is seated correctly in the securing clip da ex A D er A e ec M y Zi d 2 T SNe a a uam e ma KL O am EM 4 Secure the cable in place with adhesive tape 5 The cable runs as shown when correctly installed Chapter 3 103 Replacing the Power Board 1 Slide the Power Board in to the Upper Cover front edge first to engage the securing clip M EEI MZA VENDOR GCE erh pa i MCI uit r B UI 2 Press the board down to locate the securing pin 3 Replace the two screws to secure the board to the Upper Cover Replacing the Upper Cover 1 Place the Upper Cover on the Lower Cover as shown 104 Chapter 3 2 Press down around the edges to secure it in place Chapter 3 105 4 Replace the three screw caps as shown 5 Connect the following cables to the Mainboard A B 106 Chapter 3 N 6 Connect A as shown Connect C as shown WT Ad Chapter 3 107 10 Turn the computer over and replace the eleven screws as shown Replacing the LCD Module 1 Align the screw holes on the LCD Module and 2 he left and right screw covers are shaped Upper Cover and replace the LCD Module differently Ensure that the correct cover is used 3 Replace the left screw cover as shown Ensure that the securing tab on the rear of the cover is seated correctly in the Upper Cover 108 Chapt
84. the problem 1 2 3 4 5 Check that the disc is correctly seated in the drive tray and that the label on the disc is visible Check that the media is clean and scratch free Try an alternate disc in the drive Ensure that AutoPlay is enabled a Navigate to Start Control Panel gt Hardware and Sound gt AutoPlay b Select Use AutoPlay for all media and devices c Inthe Audio CD and DVD Movie fields select the desired player from the drop down menu Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer Navigate to Start Control Panel System and Maintenance System Device Manager Double click DVD CD ROM drives Right click DVD drive and click Properties then click the DVD Region tab a 9 SH S Select the region suitable for the media inserted in the drive Discs Do Not Burn Properly If discs can not be burned perform the following actions one at a time to correct the problem 1 Ensure that the default drive is record enabled a Navigate to Start Computer and right click the writable ODD icon Click Properties b Select the Recording tab In the Desktop disc recording panel select the writable ODD from the drop down list c Click OK Ensure that the software used for burning discs is the factor
85. the FLASH BAT batch file to update BIOS in DOS mode The flash process begins as shown Insyds Flash Utility for InsydeH20 Version 1 31 Initializing File loading 188 x Current BIOS IU NEP uuu a Hs Weu B10S Model nana JN51 FU HNS2 PU Current DIOS version 41 00 Mew 2106 version HI 9 Updating Block at FFFFFOGO Flash completa 1 34 Chapter 2 4 In flash BIOS the message Please do not remove AC Power Source displays dTM UL 4d E 410 Warning No AC power connect Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update WinFlash closes all applications and shuts down the system NOTE Place only one wph file with flash32 exe in the same folder when executing this procedure Chapter 2 35 Remove HDD BIOS Password Utilities This section provides you with details about removing HDD BIOS password Remove HDD Password If you key in the wrong HDD password three times an error is generated Master TOSHIBA MK32526S4 Lock M MA gt gt LLSELEELOE 4m 7 77 ETNDO m mn To reset the HDD password perform the following steps 1 Anerror code is generated for unlocking the HDD Note down this code 2 Execute the UnlockHD EXE file to create the unlock code in DOS Mode usi
86. til itis 4 Replace the single screw to secure the Module flush with the casing Replacing the Lower Covers 1 Replace the Memory Cover as shown 2 Replace the HDD Cover as shown IMPORTANT Press down around the perimeter of the covers to ensure that the all the securing tabs are correctly located in the casing Chapter 3 417 3 Replace the three screws to secure the covers in place HDD Cover Memory Cover Replacing the SD Dummy Card 1 Insert the SD Dummy Card into the slot as shown 2 Push until the card clicks into place and is flush with the casing 118 Chapter 3 Replacing the Battery 1 Slide and hold the battery release latch to the 2 Slide the battery lock in the direction shown to release position 1 insert the battery pack and secure the battery in place press down 2 Chapter 3 119 120 Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 Ifthe Issue is still not re
87. um Lock When Num Lock is on the embedded keypad is in numeric mode The keys lt Fn gt lt F11 gt function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn When Scroll Lock is on the screen moves one line up or down when you press lt F12 gt the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on Type numbers in a normal manner embedded keypad Cursor control keys on Hold lt Shift gt while using cursor Hold lt Fn gt while using cursor embedded keypad control keys control keys Main keyboard keys Hold Fn while typing letters on Type the letters in a normal embedded keypad manner 12 Chapter 1 Windows Keys The keyboard has two keys that perform Windows specific functions E Windows key Pressed alone this key has the same effect as clicking on the Windows Start button 5 Chapter 1 Application key it launches the Start menu It can also be used with other keys to provide a variety of functions amp gt Open or close the Start menu
88. w do gat the best display Advariced Seturigs Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start gt All Programs and click on Acer GridVista You may choose any one of the four SE SE indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop d bend Deiktap z birma Morebar Gnd Confrgurabion NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value 16 Chapter 1 Hardware Specifications and Configurations Processor AMD Athlon64 Dual Core Process Cache 1MB TK42 AMD Athlon64 Process 2 2GHz Cache 256KB TF38 AMD Athlon64 Process 2 0GHz Cache 256KB TF36 AMD Athlon64 Process 1 6GHz Cache 512KB TF20 AMD Athlon64 Dual Core Mobile CPU Core Logic e AMDRS780MN AMDSB710 Integrated VGA solution Processor Specifications AATF20 1 6
89. y default If using different software refer to the software s user manual Playback is Choppy If playback is choppy or jumps perform the following actions one at a time to correct the problem 1 2 130 Check that system resources are not running low a Try closing some applications b Reboot and try the operation again Check that the ODD controller transfer mode is set to DMA a Navigate to Start Control Panel System and Maintenance System Device Manager Chapter 4 b Double click IDE ATA ATAPI controllers then right click ATA Device O Click Properties and select the Advanced Settings tab Ensure that the Enable DMA box is checked and click OK d Repeat for the other ATA Devices shown if applicable Drive Not Detected If Windows cannot detect the drive perform the following actions one at a time to correct the problem 1 Restart the computer and press F2 to enter the BIOS Utility 2 Check that the drive is detected in the ATAPI Model Name field on the Information page NOTE Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 17 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 42 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if avai

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