LaCie d2 USB 3.0
Contents
1. LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 5 Warranty Information This Limited Warranty applies only to hardware products manutac tured by or for LaCie that can be identitied by the LaCie trademark trade name or logo affixed to them The Limited Warranty does not apply to any non LaCie hardware products or any software even if packaged or sold with LaCie hardware Manufacturers suppliers or publishers other than LaCie may provide their own warranties to the end user purchaser but LaCie in so far as permitted by law provides their products as is Software distributed by LaCie with or without the LaCie brand name including but not limited to system software is not covered under this Limited Warranty Refer to the licensing agreement accompanying the software for details of your rights with respect to its use LaCie does not warrant that the operation of the product will be un interrupted or error free LaCie is not responsible for damage arising from failure to follow instructions relating to the product s use This warranty does not apply to consumable parts unless damage has occurred due to a detect in materials or workmanship to cosmetic damage including but not limited to scratches dents and broken plastic on ports to damage caused by use with non LaCie products to damage caused by accident abuse misuse flood fire earthquake or other external causes to damage caused by o2. Connect the power supply to a wall outlet and to the LaCie d2 USB 3 0 2 Continue to the next step 2 2 STEP 2 Connect the USB Cable CAUTION Only use the AC adapter supplied with your specific La Cie device Do not use a power supply trom another LaCie device or another manufacturer Using any other power cable or power supply may cause damage to the device and void your warranty Always remove the AC adapter before transporting your LaCie drive Failure to remove the adapter may result in damage to your drive and will void your warranty You may use your LaCie drive when in a foreign country thanks to its 100 240 Volt power supply To be able to use this feature you may need to purchase an appropriate adapter or cord LaCie accepts no responsibility for any damage to the drive resulting trom the use of an inappropriate adapter Using an adapter other than one autho rized by LaCie will void your warranty Fig 04 LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 2 2 STEP 2 Connect the USB Cable 1 Connect the USB 3 0 cable to the drive and to a compatible port on your computer 2 Atter a few seconds a small LaCie partition will mount on your computer and appear in My Computer Windows users or on your desktop Mac users 3 Continue to the next step 2 3 STEP 3 Launch LaCie Setup As sistant TECHNICAL NOTE If your computer does not have a USB 3 0 port you can connect the included USB 3 0
3. Never use excessive force on your LaCie d2 If you detect a problem con sult the Troubleshooting section in this manual Protect your LaCie d2 from excessive ex posure to dust during use or storage Dust can build up inside the device increasing the risk of damage or malfunction Never use benzene paint thinners detergent or other chemical products to clean the outside of the LaCie d2 Such products will distigure and dis color the casing Instead use a soft dry cloth to wipe the device IMPORTANT INFO Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable tor the recovery or restoration of this data To help prevent the loss of your data LaCie highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage me dia If you would like more information on backup please refer to our website IMPORTANT INFO TB Terabyte 000GB TGB 1000MB TMB 1 000 000 Bytes Total accessible capacity varies depending upon operating environ ment typically up to 10 less per TB Foreword page 3 LaCie d2 USB 3 0 DESIGN By NEIL POULTON Introduction User Manual page 4 1 Introduction Thank you for purchasing the LaCie d2 USB 3 0 Hard Disk This m
4. 0 port Latest version of Windows XP Windows Vista Windows 7 Mac OS X 10 5 10 6 Minimum free disk space 600MB recommended To take advantage of SuperSpeed USB 3 0 transfer rates the LaCie d2 USB 3 0 must be connected to a USB 3 0 port If your computer does not have a USB 3 0 port you may add a USB 3 0 PCI Express card desktop computer or a USB 3 0 ExpressCard 34 portable LaCie offers a wide selection of peripherals including expansion cards Visit the LaCie web site at www lacie com accessories Windows XP does not recognize partitions of more than 2TB TECHNICAL NOTE The USB 3 0 interface may require additional drivers to operate on your computer Please confirm that your oper ating system supports USB 3 0 and download the necessary drivers TECHNICAL NOTE The LaCie d2 USB 3 0 is compatible with USB 3 0 and USB 2 0 interfaces When attaching the d2 USB 3 0 to a USB 2 0 port transfer rates are limited to USB 2 0 speeds up to 480 Mb s LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 1 3 Views of the Drive Front View 1 Blue button Serves as a LED drive status indicator and the pow er button When you disconnect the interface cable the drive will turn off You can however turn the drive on by pressing the button or off by pressing and holding it For information on power con servation see 1 6 Power Conservation The LED remains lit to show that the drive is on and blinks to i
5. 372708 AGE 4S No TR i vere Viewer Qe voune Q Sage Dyname NIPS nest ave sm aw Ne r Shared Folders re Patton fw COPS Meat IMP OM 0 vo ra Cech Maragement b forces anc Application ET 9 27 NPFS 1 MB NTFS Orire ey Ser ers New Partition Wizard Welcome to the New Partition Wizard This wizard helps vou create a partition on a basic disk A basic disk is a physical disk that contains primary partitions extended partitions and logical drives Tou can use any version of windows or MS DIS to gain access to partitions on basic disks Ta continue click Next Select Partition Type There are thiee lypes of partitions primary extended and logical Select the partition you want to create Primary partition Extended parlition Logical drive Descrption A primary partition is a volume you create using free space on abasic disk Windows and other operating systems can start from a primary partition You can create up to four primary parttions or three primary partibons and an extended partition lt Back L neo Cancel LaCie d2 USB 3 0 Design By NEIL POULTON User Manual 9 Specity the partition size Please note that FAT32 partitions must be 32GB 32000MB or smaller By default the partition oc cupies the entire volume Fig 13 but you may change the size based upon the working environment Click Next 10 Assign a drive letter or mount path Fig 14 Click N
6. Customer Support for details 3 1 LED Indicators Front LED Color d2 USB 3 0 State Light blue The product is connected to a USB 2 0 mmc c port Solid blue The product is connected to a USB 3 0 SSS port Blinking blue The product is starting up will become e2ee0eee0 solid blue once drive is initialized The d2 is powered off system failure Off or electronic board failure contact La Cie customer support Troubleshooting page 25 Manual Updates LaCie is constantly striving to give you the most up to date comprehensive user manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your manual does not reflect the configurations of the product that you purchased please check our Web site for the most current version available LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 3 2 Troubleshooting Mac Users Problem The drive is not recognized by the computer Time Machine won t recog nize my drive as compatible Error messages under Mac Oe Question Does an icon for the drive appear on the desktop Does your computer s configuration meet the minimum system requirements for use with this drive Is the drive s power supply connected Did you follow the correct installation steps for the specific interface and operating system Are both ends of the
7. Reformatting the drive can solve this issue The drive could have a failure in the external power supply or power cable Try using a different one if possible Hard clicking is a very noticeable sound and is akin to hearing metal on metal impacts Hard clicking may be a sign of physical failure If nothing traumatic happened to the drive prior to this behavior consider it to be soft clicking and troubleshoot the problem as suggested above The automatic power on off feature works by measuring power changes in the data cable Unfortunately not all computers change the amount of power coming from those ports As the power amount doesn t change the drive is unaware when to shut down Verify this by shutting down the computer then unplug the computer from power for a while The drive will shut down when the power stops coming from the ports When a file is deleted the space used on the disk is not reclaimed until the file is truly erased The trash Recycle Bin on Windows is actually a hidden folder located in each hard drive To completely delete the file another step must be performed To empty this folder and reclaim the space right click the Recycle Bin icon and left click Empty Recycle Bin on the menu that appears LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 4 Contacting Customer Support Before You Contact Technical Support 1 Read the manuals and review section 3 Troubleshooting 2 Try to isolate the probl
8. USB cable securely attached Is there a conflict with other device drivers or extensions Does your computer s operating system support the file system How is your drive formatted Did you get an Error 50 message while copying to a FAT 32 MS DOS volume Troubleshooting page 26 Solutions There should be an icon for the LaCie drive on the desktop unless you ve set the Finder preference not to show External disks on the desktop If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 1 2 Minimum System Requirements for more information Also try changing the computer you are using Computer problems can manifest themselves in many ways Even if the computer appears to be working properly this is a worthwhile test Make sure that the power supply is properly connected see section 2 1 STEP 1 Connect the Power Cable and that the outlet the power supply is connected to is working Review the installation steps in section 2 Getting Con nected Only use a USB cable provided by LaCie Check both ends of the USB cable to make sure they are fully seated in their respective ports Try disconnecting the cables waiting 10 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Contact LaCie Technical Support for help Check your computer s documentation and see section 2 5 Formatting and Partitioning
9. drive performance will be limited to their respective transfer rates 1 6 Power Conservation The d2 USB 3 0 will shut off when Shutting down the computer while the drive is connected and mounted on your computer You push and hold the front LED while the drive is powered on The drive may take a few seconds to end any activity be fore powering down Your LaCie d2 USB 3 0 also conserves energy by powering off the LED and entering Eco mode automatically if the drive has not been used for 30 minutes The partition s will remain on the desktop Mac or in My Computer Windows while the drives stay in Eco mode until the d2 USB 3 0 is accessed This may vary with the computer or Operating System settings Introduction page 10 OP CEN 7 H D LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 2 Getting Connected Installing the LaCie d2 USB 3 0 hard drive is easy for all users re gardless of operating system thanks to LaCie Setup Assistant Install your drive in three easy steps 2 SEP I Connect the Power Cable 22 STEP 2 Connec ine USP Cable 2 3 STEP 3 Launch LaCie Setup Assistant IMPORTANT INFO Please follow the setup steps in the order they are given to ensure that the LaCie hard disk volume mounts correctly on your computer Getting Connected page 1 LaCie d2 USB 3 0 Design By NEIL POULTON Getting Connected User Manual page 12 2 1 STEP 1 Connect the Power Cable 1
10. icon Your drive may be repre sented by an icon that looks like the drive itself When the icon disappears from the desktop the drive can be disconnected Getting Connected page 15 1 16 PM m Open Devices and Printers Eject LaCie hard drive NEW VOLUME 92 12 2009 LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 2 5 Formatting and Partitioning LaCie Setup Assistant should be run once when you first connect your drive During this process the drive will be formatted for your needs However if you aborted the process or if you wish to reformat your drive after you ve completed the Setup Assistant read this chapter for formatting and partitioning information See sections 2 5 2 to 2 5 4 for formatting instructions 2 5 1 About File System Formats Windows Users FAT 32 FAT is an acronym for File Allocation Table which dates back to the beginnings of DOS programming Originally FAT was only 16 bits but after the second release of Windows 95 it was upgraded to 32 bits hence the name FAT 32 In theory FAT 32 volume sizes can range from less than 1MB all the way to 2TB It is the native file system of Windows 98 and Windows Me and is supported by Windows 2000 Windows XP Windows Vista and Windows 7 When FAT 32 is used with Windows 2000 Windows XP Windows Vista and Windows 7 however volume size is limited to 32GB by the Windows partition utility i e Disk Manager and the i
11. information about where you can drop off your waste equipment for recycling please contact your local city office your household waste dis posal service or the shop where you purchased the product CAUTION Moditications not authorized by the manufacturer may void the user s author ity to operate this device CAUTION A shielded type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception It is essential that only the supplied power cord be used LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual Health and Safety Precautions Only qualified persons are authorized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when set ting up the device Do not open a disk drive or attempt to disassemble or modity it Never in sert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emis sions The disk drive shipped with your LaCie d2 contains no user serviceable parts If it appears to be malfunction ing have it inspected by a qualified LaCie Technical Support representative Never expose your device to rain or use it near water or in damp or wet conditions Never place objects con taining liquids on the LaCie d2 as they may spill into its openings Doing so increases the risk of electrical shock short circuiti
12. of the Canadian Interference Causing Equipment Regulations Japan Compliance Statement This is a Class B product based on the stan dard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environ ment it may cause radio interference Install and use the equipment according to the in struction manual 100816 v1 3 FCC Statement LaCie d2 USB 3 0 C This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions The devices may not cause harmful in terference The devices must accept any interfer ence received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to pro vide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio com munications However there is no guarantee that interference will not occur in a particu lar installation If this equipment does cause harmful interference to radio or television re ception which can be determined by turning the equipment off and on the user
13. ERE EUER egeo NE 30 Al lase lechnical do OMG IS EE Sa teret tpa eite rein EE GE beet ede aede eius 3 5 Warranty Information ss ese brasserie RD DE EG NR ISI ee DE N ra Go GE EE DE dio Ge 32 LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual Copyrights Copyright 2010 LaCie All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written consent of LaCie Trademarks Apple Mac and Macintosh are registered trademarks of Apple Inc Microsoft Win dows 98 Windows 2000 Windows XP Win dows Vista and Windows 7 are registered trademarks of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners Changes The material in this document is for infor mation only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liabil ity resulting from errors or omissions in this document or from the use of the information contained herein LaCie reserves the right to make changes or revisions in the product de sign or the product manual without reserva tion and without obligation to notify any per son of such revisions and changes Canada Compliance Statement This Class B digital apparatus meets all re quirements
14. LaCie d2 USB 3 0 DEsIGN By NEIL POULTON Table of Contents User Manual page 1 Table of Contents PEN ole ie oi Emm 4 ME 19 1 EE EO EE OO mene sets EE eae ee estes D 1 2 Minimum Sy Seti Reel EENS oen ee Ee Ge ee PE biete DOR we icm Pee S EEN 6 Ti S edibus 7 We Mard Disk Feal Maree ell ss ED EE SR GE E EET be oe Ee 2 1 5 tat les are NEEDS ee OR tM vH enit TIE den Mb P ereiN Md a DIN UM PN dE 10 IDEE COIS ONE PRODR 10 2 C ling COMME CEG ESE aIv PEN d d MU aU FE MON ducc M GE Oe Ee N GE 11 21 SIEP k Conhed the Power Cabl ie De EG GE OR ee Ge DE 12 2 2 STEP 2 Connect the USB Cable ees ee see se ee ee ee nee ee ee ee ee ee ee ee ee ee ee ee ee aa ee I3 2 0 SEP Lene Late else Ans ceo ae een EE EE EE ED EE ve DEDE UM IU EID DI DEDE 14 PR TI esu CHiN rour Pr ORE EE EE N EE OE HR l3 2a Formalno and PON ORE NEN E eE GE 16 2 5 1 About File System Formats ie see see se ee ee ee ee ee ee Re ee Re ee ee ee ee ee ee ee Re ee ee estan ee ee ee ee ee ee 16 Po ee E AE RET 18 2 9 9 Windows Vista and Windows 7 USGls is eise ra ie Re rmt ee EG ee re be ERI 21 He EE N EE N EE ER EE ER dae EO N 24 3 Troubleshooting ie ee RR ID RE ED EE N Go adu ed N aqui ao Neer Ee 25 k HEB ese RR 25 32 ec SOI Mac SCI ERE To TT Er 26 36 Dreubleshooling WIDnggoWS Seis ei usce ances isse etsi betetquimd sok ee ee Beton etui ee DE Ue ER ue 28 4 Contacting Customer Support susse sees esse TRU VERRE RE RR RICE de eg Ge bI DYPR D
15. PORTANT INFO LaCie recommends that you copy the user manual and utilities onto your computer s internal hard drive or other medium when setup is complete LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 2 4 Disconnecting Your Drive USB external devices feature plug amp play connectivity which means that your drive can be connected and disconnected while the computer is running To prevent failures however it is important to follow these steps when disconnecting your LaCie drive Windows XP Users From the System Tray located in the lower right hand side of your screen click the Eject icon a small green arrow over a hardware image Fig 06 A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie hard disk in this prompt This message will appear Sate to Remove Hardware or simi lar It is now sate to disconnect the device Windows Vista amp Windows 7 Users From the System Tray located in the lower right hand side of your screen click on the plug icon note the white check mark inside a green circle Fig 07 A message will appear detailing the devices that may be safely unmounted Select Eject for the device you wish to unmount Fig 08 A message will appear notifying you that it is safe to remove the device Mac Users Drag the hard drive icon to the trash Fig 09 The icon pictured below is a generic USB device
16. anual will guide you through the process of connecting your drive to your computer and will assist you in troubleshooting any issues that might arise If you encounter problems first double check the install steps in the printed Quick Install Guide then consult this manual s more de tailed chapter on setup then the troubleshooting chapter The next step is to check out LaCie s support page for this prod uct which contains a wealth of information including interactive troubleshooting Navigate to lacie com support and choose your product If all else fails consider posting a topic to the forum on lacielounge com or Contacting Customer Support Quick Links Click a topic Getting Connected Cables and Connectors Formatting and Partitioning Troubleshooting LaCie d2 USB 3 0 DESIGN By NEIL POULTON Introduction User Manual page 5 1 1 Box Content Your LaCie d2 package contains the items listed below 1 LaCie d2 USB 3 0 2 External power supply 3 USB 3 0 cable USB 2 0 and 1 1 compatible 4 Quick Install Guide 5 Drive stand for upright use IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging D d2 USB 3 0 J Quick Install Guide LaCie d2 USB 3 0 DESIGN By NEIL POULTON Introduction User Manual page 6 1 2 Minimum System Requirements Computer with a USB 2 0 or USB 3
17. cable to a USB 2 0 or USB 1 1 port In this case drive performance will be limited to their respective transfer rates Fig 05 Getting Connected page 13 LaCie d2 USB 3 0 Design By NEIL POULTON Getting Connected User Manual page 14 2 3 STEP 3 Launch LaCie Setup Assistant Before using your drive LaCie Setup Assistant software must be launched to format your drive It will Optimize your drive according to your needs Copy the manual and utilities onto your LaCie hard disk The LaCie Setup Assistant does not prevent you from using your computer s native disk utility program to format or partition your LaCie drive Simply follow the Setup Assistant through completion then use your computer s native disk utility Disk Management for Windows or Disk Utility for Mac to reformat your drive See section 2 5 Formatting and Partitioning tor more information To launch LaCie Setup Assistant Windows users double click on the LaCie icon in My Computer or in Computer tor Windows Vista users Mac users double click on the LaCie Setup Assistant icon which will appear on your desktop If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun your drive will not be ready to use and will require manual formatting The user manual and utilities will not be available on your drive and will have to be down loaded from the LaCie website www lacie com IM
18. choose the number of parti tions you want to divide the drive into Mac OS X gives you the option of dividing the drive into at most 16 partitions You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme area 7 In the Volume Information section enter a name for each vol ume partition choose the volume file system format IMPORTANT INFO Please refer to section 2 5 1 About File Sys tem Formats for a more detailed comparison of the various file system formats 8 Once you have finalized the volume options click Partition Click Partition again when the alert message appears to con tinue 9 Mac Disk Utility will format and partition the disk according to your settings and your drive will be ready to use LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 3 Troubleshooting In the event that your LaCie d2 is not working correctly please reter to the tables on the following pages to troubleshoot the device If you have gone through all of the points in the table and your drive is still not working correctly please see the FAQs that are regularly published on our Web site www lacie com One of these FAQs may provide an answer to your specitic question You can also visit the drivers pages where the most recent sottware updates will be available If you need further assistance please contact your LaCie reseller or LaCie Technical Support see section 4 Contacting
19. drive s power supply connected Did you follow the correct installation steps for the specific interface and operating system Are both ends of the USB cables firmly attached Is there a conflict with other device drivers or extensions Is the drive connected to a standard USB 2 0 or 1 1 port on your computer Does your computer or operating system support SuperSpeed USB 3 02 Troubleshooting page 28 Solutions Make sure that the drive has been formatted properly Please see section 2 5 Formatting and Partitioning Check your computer s documentation and see section 1 2 Minimum System Requirements Go into My Computer and look for an icon and drive letter assigned to the LaCie drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem Go into My Computer and look for an icon and drive letter assigned to the LaCie drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 1 2 Minimum System Requirements for more information Make sure that the power supply is properly connected see section 2 1 STEP 1 Connect the Power Cable and that the outlet the power supply is connected to is working Review the installation steps in section 2 Getting Con nected Check both ends of the USB cable to make sure they are fully seated in their respective ports Try disconnecting the cables waiting 1O seconds and then rec
20. em If possible make the drive the only external device on the CPU and make sure that all of the cables are correctly and firmly attached If you have asked yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your LaCie drive to work properly contact us at www lacie com Before contacting us make sure that you are in front of your computer and that you have the following information on hand Information Where to Find Information 1 LaCie hard drive serial Located on a sticker at the number back of drive or on the origi nal packaging 2 Macintosh PC model Mac users Click on the Apple icon in the menu bar 3 Operati t P LN and select About This Mac sion A P d Windows users Right click AA id SIR My Computer and select 5 Computer memory Properties gt General 6 The brands and models Mac users Click on the of other internal and Apple icon in the finder bar external peripherals in and select About This Mac stalled on your computer Select More Into The Ap ple System Profiler will launch and will list your internal and external peripherals Windows users Right click My Computer and select Properties gt Hardware Contacting Customer Support page 30 LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual page 31 Contacting Customer Support 4 1 LaCie Technical Support Contacts LaCie Australia http www lacie com au contact LaCie Brazil http
21. ext 11 Select the file format for the disk FAT32 will only appear as an option if the partition is 32GB or less see 2 5 Formatting and Partitioning Once FAT32 or NTFS has been selected Fig 15 you have the option to Perform a quick format which allows for a much faster format While Disk Management does not check the drive for errors as extensively with a quick format the option does save time Click Next continued on the next page gt gt Getting Connected New Partition Wizard Specify Partition Size Choose a pertition size that s between ihe maxmum and minimum sizes Fig 13 Now Partition Wizard Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition Fig 14 Now Partition Wizard Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition Fig 15 page 19 LaCie d2 USB 3 0 DEsiGN By NEIL POULTON Getting Connected User Manual page 20 12 A window appears listing your choices If all seems well click N med Finish to begin the format process Fig 16 To make a change Completing the New Partition select Back e Wizard 13 Your drive s partition s should have a Healthy status in the list You have successfully completed the New Partition Wizard of drives in Disk Management Fig 17 You will also see the drive s partition s in My Computer The drive i
22. for a while The drive will shut down when the power stops coming from the ports When a file is deleted the space used on the disk is not reclaimed until the file is truly erased The trash Recycle Bin on Windows is actually a hidden folder located in each hard drive To completely delete the file another step must be performed To remove the file and reclaim the space click the Trash icon A Finder window will appear with an Empty button in the upper right Click that button After formatting the available capacity of a drive will show less than advertised on the box Simply put the issue is related strictly to mathematics The exact same hard drive containing 500 000 000 000 bytes divided by 1 000 000 000 will equal 500GB as shown on the box by the manvfacturer but divided by 1 073 741 824 by the computer after formatting will show 466GB Remember its the same amount of bytes just divided into gigabytes differently LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 3 3 Troubleshooting Windows Users Problem The drive is not recognized by the computer The drive is not running noticeably faster when con nected via the SuperSpeed USB 3 0 cable Question Has the drive been formatted Does your computer s operating system support the file system Is there an icon for the drive in My Com puter Does your computer s configuration meet the minimum system requirements for use with this drive Is the
23. for more information Time Machine is compatible only with disks formatted in HFS journaled not FAT32 The solution is to reformat the drive see section 2 5 Formatting and Partitioning When copying files or folders from Mac OS 10 x to a FAT 32 volume file names with certain characters cannot be copied These characters include but are not limited to Que c Check your files and folders to ensure that these types of characters are not being used LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual Problem The drive is not running noticeably faster when con nected via USB 3 0 The drive is making clicking noises The drive does not turn on automatically when con nected to the computer Available disk spaces does not increase atter deleting files Atter formatting the drive volume is less than adver tised Troubleshooting page 27 Question Solutions Is the drive connected to a standard USB If your drive is connected to a standard USB 2 0 or 1 1 2 0 or 1 1 port on your computer port this is normal A USB 3 0 device can only operate at USB 3 0 performance levels when it is connected directly to a USB 3 0 port Otherwise the USB 3 0 device will operate at the slower USB transfer rates For more information please see section 1 5 Cables and Connectors Check to see that the USB 3 0 drivers for both your host bus adapter and device have been installed cor rectly If in doubt uninstall
24. is encour aged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving an tenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product not authorized by LaCie could void the FCC amp Industry Can ada regulations and negate your authority to operate the product Foreword page 2 Manufacturer s Declaration for CE Certification We LaCie solemnly declare that this prod uct conforms to the following European standards Class B EN60950 EN55022 EN55024 EN61000 3 2 2000 EN61000 3 3 2001 With reference to the following conditions 3 23 EEC Low Voltage Directive 89 336 EEC EMC Directive This symbol on the product or on its packaging indicates that this product must not be disposed of gums with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recy cling of waste electrical and electronic equip ment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and en sure that it is recycled in a manner that protects human health and the environment For more
25. m can work on Windows XP SP2 with a special driver Since Mac OS support is unstable sharing your LaCie drive between Windows and Apple operating systems using this file format is discouraged continued on the next page gt gt Format Partition To store data on this partition you must format it first Choose whether you want to format this volume and f so what settings you want to use Do not format this volume Format this volume with the following settings File system Volume label V Perform a quick format _ Enable file and folder compression To store data on this partition you must format it first Choose whether you want to format this volume and if so what settings you want to use amp Format this volume with the following settings File system Allocation unit size Volume label V Perform a quick format Fig 23 LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 7 The last window is a summary of the format options you have New Simple Volume Wizard just selected If all looks to be correct click Finish tor the format to begin Fig 24 Fig 24 Getting Connected page 23 Completing the New Simple Volume Wizard Re com M eee ee Un DN izard You selected the following settings To close this wizard click Finish LaCie d2 USB 3 0 Design By NEIL POULTON Getting Connected User Manual page 24 LaCie 2070 00 Q BI a 3 Verify Info Burn Mo
26. n choose to create a single partition or many Type Welcome to the New Simple the size of the partition you want to create in megabytes MB Volume Wizard For example a 100GB gigabyte partition is 100000MB If you want to create a FAT32 partition the size cannot exceed 32GB 32000MB Fig 20 Once you have chosen a partition size A simple volume can only be on a single disk To continue click Next This wizard helps you create a simple volume on a disk select Next gt continued on the next page gt gt New Simple Volume Wizard Specify Volume Size Choose a volume size that is between the madmum and minimum sizes Fig 20 LaCie d2 USB 3 0 Design gv NEIL POULTON Getting Connected User Manual page 22 5 Assign a drive letter or accept the default Fig 21 Select Next gt New Simple Volume Wizard 6 Choose the file system format for the partition If the partition BEE Sk a size is 32GB or less the choices will include NTFS and FAT32 Select the format and check Perform a quick format Fig 22 Select Next gt Assign the following drive letter v TECHNICAL NOTE Windows Vista SP1 and Windows 7 offer deco b EE the exFAT file system which is not limited to partitions greater than 32GB Fig 23 Used primarily with USB flash drives the exFAT file dede e Eee system overcomes many of the limitations of FAT32 In addition to Windows Vista SP1 and Windows 7 the exFAT file syste
27. ndicate drive activity For more information refer to chapter 3 1 LED Indicators Fig 01 Introduction page LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual Rear View 1 USB 3 0 port 2 Power adapter connection 3 Chain lock option CAUTION To avoid overheating the LaCie d2 should be installed in a well ventilated area and in such a way as to maintain sufficient airflow across the controller chips Also ensure that the Ventilation Fan is not obstructed Environmental Requirements Temperature 0 35 C 32 95 F Operation Humidity 20 80 non condensing Storage Humidity 10 90 non condensing Fig 02 J m wal C z UJ lt z n E T O isi oO z Introduction page 8 LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 1 4 Hard Disk Heat Management Heat Dissipation Design The LaCie d2 USB 3 0 s metal body is ideal for naturally dissipating internal drive heat Its unique design actually draws heat away from the internal drive toward the external casing The large surface area of the heat sink casing absorbs internal heat and dissipates it keep ing the drive safe and prolonging its life and reliability As a con sequence it is normal that the external casing is warm to the touch Please make sure that the vent on the back bezel is not obstructed and that there is a natural airflow across the casing Upright Stack amp Rackmount Configuration Heat di
28. ndividual file size is limited to 4CB NTFS This acronym stands for New Technology Filing System and it is the native file system for Windows NT Windows 2000 Win dows XP and Windows Vista NTFS offers several features that are not available with FAT 32 i e file compression encryption permis sions and auditing as well as the ability to mirror drives and RAID 5 capabilities The minimum supported volume size for NTFS is 1OMB with a maximum of 2TB when initialized in MBR format or without a limit when initialized in GPT format with no limit to file size Volumes created in NTFS can only be directly accessed not through shares by Windows NT Windows 2000 Windows XP Windows Vista and Windows 7 without resorting to help from third party products Getting Connected page 16 Windows File System Formats There are two possible file system format categories for Win dows users NTFS and FAT 32 MS DOS See the table be low for more information Use NTFS if you will be using the drive only with Windows XP perfor mance will generally be greater when compared to FAT 32 This file system is compatible in read only mode with Mac OS 10 3 and higher Use FAT32 if you will be using your drive with both Windows and Mac OS 9 x or 10 x or sharing the drive between Windows 2000 98 SE XP Vista and Windows 7 Maximum single file size is 4CB LaCie d2 USB 3 0 Design By NEIL POULTON Getting Connected User Manual
29. ng fire or personal injury General Use Precautions Power requirements 100 240 V 1 44 A 50 60 Hz supply voltage fluc tuations not exceeding 1096 of the nominal and transient over voltages according to over voltage category ll Do not expose the LaCie d2 to tem peratures outside the range of 5 C to 35 C 41 F to 95 F or to op erational humidity beyond 5 80 non condensing or non operating humidity beyond 10 90 non con densing Doing so may damage the LaCie d2 or distigure its casing Avoid placing your LaCie d2 near a source of heat or exposing it to sunlight even through a window Inversely placing your LaCie d2 in an environment that is too cold may damage the unit Rated cooling for altitudes up to 2000 meters Always unplug the LaCie d2 from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device Do not use the LaCie d2 near other electrical appliances such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products Do not place the LaCie d2 near sources of magnetic interference such as com puter displays televisions or speakers Magnetic interference can affect the op eration and stability of your LaCie d2
30. onnecting them If the drive is still not recognized restart your computer and try again Contact LaCie Technical Support for help If your drive is connected to a standard USB 2 0 or 1 1 port this is normal A USB 3 0 device can only operate at USB 3 0 performance levels when it is connected directly to a USB 3 0 port Otherwise the USB 3 0 device will operate at the slower USB transfer rates For more information please see section 1 5 Cables and Connectors Check to see that the USB 3 0 drivers for both your host bus adapter and device have been installed correctly If in doubt uninstall the drivers and re install them Also make sure that you are connected directly to a Hi Speed USB 3 0 port on your computer LaCie d2 USB 3 0 Desicn By NEIL POULTON Troubleshooting User Manual Problem The drive is making clicking noises The drive does not turn on automatically when con nected to the computer Available disk spaces does not increase after deleting files page 29 Question Solutions Is the sound soft clicking or hard clicking Soft clicking can be the normal sound of the drive working If the drive is functional this is normal Drives do not typically give an indication of any problems prior to failure so it does not mean it is about to fail if the drive is making a clicking sound and still functioning If the drive is non functional there are two pos sible causes The drive could be corrupted
31. ormation on choosing the op timal tile format reter to 2 5 1 About File System Formats CAUTION Following these steps will erase everything trom the d2 hard drive If you have information that you want to protect or con tinue to use back up this information before performing these steps 1 Make sure the drive is connected to and mounted on the com puter 2 Right click My Computer and select Manage 3 From the Computer Management window select Disk Man agement located below the Storage group 4 If the Initialize and Convert Disk Wizard window appears click Cancel 5 Windows will list the hard drives that are installed on the system Locate your LaCie hard disk drive Fig 10 It there is a red circle with a white line you must initialize the disk Right click the icon to select Initialize 6 In the rectangular box to the right that says Unallocated or lists partitions from a previous format right click and select New Partition 7 On the first page of the New Partition Wizard click Next Fig 11 8 Select the Primary or Extended option Fig 12 and click Next continued on next page gt gt New Partition Wizard Getting Connected page 18 c Compuler Manapgemest E t yr dj He amen Mer Window tip ET OF hes j lt omeuter Management Los vime Tiere Type Pie pyton status Capacty Free Space Pree Fak Tuerance Overhead t e it Sace Dmae NIPS Healthy Sytem
32. page 17 Mac OS Users You may customize the drive by retormatting and or partitioning the drive with separate file system formats For optimal performance in Mac OS environments format and partition the drive as one large Mac OS Extended volume Mac OS Extended HFS Mac OS Extended refers to the file sys tem used by Mac OS X HFS represents an optimization of the older HFS file system by using hard disk space more efficiently With HFS you are no longer limited by block size MS DOS File System FAT 32 This is the Microsoft file system more typically known as FAT 32 This is the file system to use if you are go ing to be using your LaCie Hard Drive between Macs and Windows operating systems Mac File System Formats There are two possible file system format categories for Mac users Mac OS Extended HFS and FAT 32 MS DOS See the table below for more information Use HFS if you will be using the drive on Macs only performance will generally be greater when compared to FAT 32 This file system is NOT compatible with Windows OS Use FAT32 if you will be using your drive with both Windows and Mac OS 9 x or 10 x or sharing the drive between Windows 2000 98 SE XP Vista and Windows 7 Maximum single file size is 4CB LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 2 5 2 Windows XP Users The steps listed below will help you tormat and partition your disk drive using Windows XP For more int
33. perating the product outside the per mitted or intended uses described by LaCie to damage caused by service including upgrades and expan sions performed by anyone who is not a representative of LaCie or a LaCie Authorized Service Provider toa product or part that has been modified to alter function ality or capability without the written permission of LaCie or if any LaCie serial number on the product has been removed or defaced Warranty Information page 32 To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their origi nal box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
34. s ready for use You selected the folowing settings Patlition type Primary partition Disk selected Disk 1 Partition size 312318 MB Drive letter or path E File system NTFS Allocation unit size Detault Volume label Fast Duck format Yes To close this wizard click Finish C Compuler Manapgemest ET Ed No Mn b Services anc hook ates LaCie d2 USB 3 0 Desicn ev NEIL POULTON Getting Connected User Manual page 21 2 5 3 Windows Vista and Windows 7 Users EN TIA TE The following steps explain how to format your LaCie hard disk using irc biest Poreary 9a tion 1 iw OE 2 Gmple Raie i Windows Vista or Windows 7 ume EPOR iia Mowe b oen CAUTION Following these steps will erase everything from the d2 hard drive If you have information that you want to protect or con EL Los N Omm Mesitv CPTP heity Purrary Forstue st toelig ywer Deel Page ile Ai tinue to use back up this information before performing these steps TS INA 06 linadi ete 1 Right click Computer and choose Manage From the Manage window select Disk Management 2 From the list of drives in the middle of the Disk Management window right click your LaCie hard drive and select New Sim ple Volume Fig 18 3 The New Simple Volume Wizard will appear To continue choose Next gt Fig 19 4 This wizard allows you to create volumes also known as parti New Simple Volume Wizard tions You ca
35. ssipation is maximized when the d2 USB 3 0 is in the upright position When stacking LaCie d2 USB 3 0s please remember to attach the included rubber feet on the under side of your drives This will allow for some airflow between your drives so that the heat dissipation can work effectively CAUTION To prevent overheating do not stack more than three d2 USB 3 0 hard drives especially if these drives are turned on simultaneously Introduction page 9 Exclusive d2 Heat Sink Design Provides 6096 more area for heat dissipation j ID Heat Sink Standard Design Design Ww 7 l L LaCie d2 USB 3 0 Desicn By NEIL POULTON User Manual 1 5 Cables and Connectors USB 3 0 USB is a serial input output technology for connecting peripheral devices to a computer or to each other SuperSpeed USB 3 0 is the latest implementation of this standard and it provides higher band width and new power management features Transfer rates can attain up to 4 8 Gbits s as opposed to USB 2 0 s 480 Mbits s This means USB 3 0 is theoretically up to ten times faster than its predecessor although less in practice Additionally improved power management means peripherals will draw less electricity when inactive Your LaCie drive is shipped with a SuperSpeed USB 3 0 cable to ensure maximum data transfer performance when connected to a compatible USB 3 0 port The cable will also work when connected to a USB 2 0 or 1 1 port but
36. the drivers and re install them Also make sure that you are connected directly to a Hi Speed USB 3 0 port on your computer Does your computer or operating system See section 1 2 Minimum System Requirements for more support Hi Speed USB 3 02 information Is the sound soft clicking or hard clicking Soft clicking can be the normal sound of the drive working If the drive is functional this is normal Drives do not typically give an indication of any problems prior to failure so it does not mean it is about to fail if the drive is making a clicking sound and still functioning If the drive is non functional there are two pos sible causes The drive could be corrupted Reformatting the drive can solve this issue The drive could have a failure in the external power supply or power cable Try using a different one if possible Hard clicking is a very noticeable sound and is akin to hearing metal on metal impacts Hard clicking may be a sign of physical failure If nothing traumatic happened to the drive prior to this behavior consider it to be soft clicking and troubleshoot the problem as suggested above The automatic power on off feature works by measuring power changes in the data cable Unfortunately not all computers change the amount of power coming from those ports As the power amount doesn t change the drive is unaware when to shut down Verity this by shutting down the computer then unplug the computer from power
37. unt Eject Enable Journaling New Image Convert Resize Image Log CAUTION Following these steps will erase everything from the d2 E 149 1 GB WDC WD1600 2 5 4 MacUsers First Aid Erase Partition RAID Restore including encrypted data If you have information that you want to f ee Imac Volume Scheme Volume Information protect or continue to use back up this information before pertorm ill WINDOWS ZU i E 1 8 TB LaCie ame Untitled ING these steps El LaCie Format Mac OS Extended Journaled 5 MATSHITA DVD R UJ 846 ar Size 1 82 TB 3 DSRECV30b514 CBR Int 1 Connect the drive to the power source and to the computer via a 712193 dmg De ea d a blue_eye_pro_4 2 2 dmg scheme Set the name format and size for each the interface port 3 rootfs 1 1 2 arm20071 volume Then click Apply a rootfs 2 1 0b2 vfp arm iso A new volume will be created Size 1 8 TB 2 Select Utilities from the Go menu in the Finder menu bar 3 In the Utilities folder double click Disk Utility 4 The Disk Utility window will open Fig 25 Select the volume Options Revert Apply labeled LaCie Hard Disk from the list of available hard disks on Ea Disk Description Lacie Total Capacity 1 8 TB 2 000 43 1 443 968 Bytes the left side of the window EE lim d GN Connection ID 58629834557349976 Partition Map Scheme GUID Partition Table 5 Select the Partition tab 6 From the Volume Scheme menu
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