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Avira AntiVir SmallBusiness Suite Windows 1 year 5 User

1. Issued Q1 2010
2. In the following dialog box you can complete the configuration by clicking Finish gt Click Finish to complete the configuration The specified and selected settings are accepted p If you have enabled the Short system scan option the Luke Filewalker window opens The Scanner performs a short system scan Resume Express installation und user defined installation If you selected the Restart computer option in the final installation wizard the computer reboots After the computer restart the AntiVir Professional Readme file is displayed if you selected the Show Readme txt option in the installation wizard After a successful installation we recommend that you check AntiVir Professional is up to date in the Control Center under Overview Status gt Where appropriate update AntiVir Professional to ensure the virus definition file is up to date gt Then perform a full system scan 4 2 Modification installation You have the option of adding or removing individual program components of the current Avira AntiVir Professional installation see ChapterInstallation and uninstallation Installation modules If you wish to add or remove modules of the actual Avira AntiVir Professional installation you can use the option Add or Remove Programs in the Windows control panel to Change Remove programs Select Avira AntiVir Professional and click Change In the welcome dialog of Avira AntiVir Professional select the opti
3. A xk x QAQ Q Program Files Application application exe Program Files Application applic exe Program Files Application applic Program Files Application applic e Program Files QAQ QA QA AAA Program Files C Program Files Application mdb Computer name Enable 1 0 0 0 Enable application exe Reference Configuration options 12 2 1 4 Heuristic This configuration section contains the settings for the heuristic of the Avira AntiVir Professional search engine Avira AntiVir Professional contains very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristics Macrovirus heuristics Avira AntiVir Professional contains a highly powerful macro virus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a rep
4. Unfortunately there are also dialers which install themselves on computers unnoticed by dubious means or even with deceptive intent For example they replace the Internet user s default data communication link to the ISP Internet Service Provider and dial a cost incurring and often horrendously expensive 0190 0900 number every time a connection is made The affected user will probably not notice until his next phone bill that an unwanted 0190 0900 dialer program on his computer has dialed a premium rate number with every connection resulting in dramatically increased costs We recommend that you ask directly your telephone provider to block this number range to be immediately protected against undesired dialers 0190 0900 dialers Avira AntiVir Professional can detect the familiar dialers by default If the option Dialers is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if a dialer is detected You can now simply delete the potentially unwanted 0190 0900 dialer However if it is a wanted dial up program you can declare it an exceptional file and this file is then no longer scanned in future Games GAMES There is a place for computer games but it is not necessarily at work except perhaps in the lunch hour Nevertheless with the wealth of games downloadable from the Internet a fair bit of mine sweeping and Patience playing goes on among company employees and ci
5. Updater The Updater component can send notifications by email to one or more recipients for specific events Updater Email alerts If this option is enabled the Update component sends email messages with the most important data when a specific event occurs This option is disabled by default Email messages for the following events No update necessary Your program is up to date If this option is enabled an email is sent if the Updater has successfully made a connection to the download server but there are no new files available on the server This means that AntiVir Professional is up to date Edit TheEdit button opens theEmail template window in which you can configure the notification for a No update necessary event You have the option of inserting text for the subject line and body of the email You can use variables for this purpose seeConfiguration General Email Alerts Email Template If this option is enabled an email is sent for all updates carried out This may be a product update or an update of the virus definition file or of the scanning engine Edit TheEdit button opens theEmail template window in which you can configure the notification for an Update successful new files installed event You have the option of inserting text for the subject line and body of the email You can use variables for this purpose seeConfiguration General Email Alerts Email Template Update finished succe
6. 141 Avira AntiVir Professional 142 Note When this option is activated changes can only be made to the configuration including changes to scan or update requests can only be made by means of the user interface Important Protection for files and registration entries is not available for Windows XP 64 Bit 12 8 5 WMI Support for Windows Management Instrumentation Windows Management Instrumentation is a basic Windows administration technique that uses script and programming languages to allow read and write access both local and remote to settings on Windows systems AntiVir Professional supports WMI and provides data status information statistical data reports planned requests etc as well as events and methods stopping and starting processes at an interface WMI enables you to download operating data from AntiVir Professional and to control AntiVir Professional You can request a complete reference guide to the WMI interface from the AntiVir Professional manufacturer The reference file is available in PDF format when you sign a confidentiality agreement Enable WMI support When this option is enabled you can download operating data from AntiVir Professional via WMI Allow enabling disabling of services When this option is enabled you can enable and disable services from AntiVir Professional via WMI 12 8 6 Directories Temporary path In this input box enter the path where Avira AntiVir Professional will
7. This chapter contains an overview of the functionality and operation of AntiVir Professional see Chapter Interface and operation see ChapterHow to 0 1 User interface and operation Your operate AntiVir Professional via three program interface elements Control Center Monitoring and control of AntiVir Professional Configuration Configuration of AntiVir Professional Tray Icon in the system tray of the taskbar Open the Control Centre and other functions 5 1 1 Control Center The Control Center is designed to monitor the protection status of your computer systems and control and operate the protection components and functions of AntiVir Professional Gd Avira AntiVir Professional tee Eke eebuate LEP Td Avira AntiVir Professional A Overview j oO configuration gt Status Events a l A Antivir Guard Activated Deactivate w Reports Local protection Oo Online protection Enabled oy Online protection Administration gt Last update 25 02 2010 Start update four product is actrvated until 31 12 2010 Last complete system scan 25 02 2010 Scan system now The Control Center window is divided into three areas themenu bar thenavigation bar and the detail windowview Menu bar In the Control Center menu bar you can access general program functions and information on AntiVir Professional 19 Avira AntiVir Professional 20 Naviga
8. All settings of the configuration are restored to default values All amendments and custom entries are lost when default settings are restored Configuration profiles You have the option of saving your configuration settings as configuration profiles In the configuration profile i e of a configuration all configuration options are saved ina group The configuration is displayed in the navigation bar as a node You can add other configurations to the default configuration You can shift between configurations manually in the context menu of the tray icon You also have the option of defining rules for switching to a specific configuration When switching configuration using a rule based procedure the configuration can be linked to the use of a LAN or Internet connection identification via default gateway In this way configuration profiles can be created for different laptop usage scenarios Use on company networks Update via intranet server WebGuard disabled Use at home Update via default Avira GmbH web server WebGuard enabled You can add rename delete copy or restore configurations and define rules for switching configurations using the buttons in the navigation bar or using commands from the context menu in the configuration section Note Automatic switching to another configuration is not supported in Windows 2000 No rules for switching configurations can be defined in Windows 2000 Overview of configuration opt
9. If this option is enabled the Windows Firewall is deactivated when the computer is rebooted This option is enabled as the default setting Windows Host file is not locked locked If this option is set to LOCKED the windows host file is write protected Manipulation is no longer possible For example malware is not able to redirect you to undesired websites The state of this option is NOT LOCKED as the default setting Automatic rule timeout Block forever If this option is enabled a rule that was automatically created for example during a port scan is retained Remove rule after n seconds If this option is enabled a rule that was automatically created for example during a port scan is removed again after the time you have defined This option is enabled as the default setting Notifications Notifications define the events under which you wish to receive a desktop notification from the Firewall Port scan If the option is activated you will receive a desktop notification if a port scan has been detected by the Firewall Flooding If the option is activated you will receive a desktop notification if a flooding attack has been detected by the Firewall Applications blocked If the option is activated you will receive a desktop notification if the Firewall has denied i e blocked network activity by an application 107 Avira AntiVir Professional 108 IP blocked If the option is activated you will rec
10. If this option is enabled the display of detailed information is administered in the same way as for the previous network event If detailed information was displayed or accessed during the last network event detailed information is displayed for the following network event If detailed information was hidden and not displayed during the last network event detailed information is not displayed for the following network event Allow privileged In this group of configuration options you can define the status of the Allow privileged option in the Network event window Always enabled If this option is enabled the Allow privileged option is enabled as the default setting in the Network event window Always disabled If this option is enabled the Allow privileged option is disabled as the default setting in the Network event window Remember last used state If this option is enabled the status of the Allow privileged option is handled in the same way as for the previous network event in the Network event window If the option Allow privileged was enabled for execution of the last network event the option is enabled by default for the following network event If the option Allow privileged was disabled for execution of the last network event the option is disabled by default for the following network event WebGuard The WebGuard section of the Configuration is responsible for the configuration of the WebGuard 12 6 1 Scan WebGuar
11. Reference Configuration options 12 6 1 2 Locked requests In Locked requests you can specify the file types and MIME types content types for the transferred data to be blocked by WebGuard The Web filter lets you block known phishing and malware URLs WebGuard prevents the transfer of data from the Internet to your computer system File types MIME types to be blocked by WebGuard user defined All file types and MIME types content types for the transferred data in the list are blocked by WebGuard Input box In this box enter the names of the MIME types and file types you want WebGuard to block For file types enter the file extension e g htm For MIME types indicate the media type and where applicable sub type The two statements are separated from one another by a single slash e g video mpeg or audio x wav Note Files which are already stored on your computer system as temporary Internet files and blocked by WebGuard can however by downloaded locally from the Internet by your computer s Internet browser Temporary Internet files are files saved on your computer by the Internet browser so that websites can be accessed more quickly Note The list of blocked file and MIME types is ignored if they are entered in the list of excluded file and MIME types under WebGuard Scan Exceptions Note No wildcards for any number of characters or for a single character can be used when entering file types and MIME types
12. event You have the option of inserting text for the subject line and body of the email You can use variables for this purpose seeConfiguration General Email Alerts Email Template Reference Configuration options If this option is enabled you receive an email if Avira AntiVir Professional detects an internal critical error Note In this case please inform our technical support and include the data given in the email The specified file should also be sent for examination Edit TheEdit button opens theEmail template window in which you can configure the notification for a Critical error in Guard event You have the option of inserting text for the subject line and body of the email You can use variables for this purpose seeConfiguration General Email Alerts Email Template Recipient s Enter the email address es of the recipient s in this box The individual addresses are separated by commas The maximum length of all addresses together i e the total character string is 260 characters Scanner With certain events the on demand scan can send alerts and messages via email to one or more recipients Scanner Enable email alerts If this option is enabled Avira AntiVir Professional sends email messages with the most important information when a certain event occurs This option is disabled as the default setting Email messages for the following events If this option is enabled you receive an email
13. Control Centre under Overview Events Notify again after n day s If the product update was not installed after the initial notification enter in this box the number of days that are to elapse before you are again notified that product updates are available Do not download product updates If this option is enabled no automatic product updates or notifications of available product updates by the Updater are carried out Updates to the virus definition file and search engine are carried out independently of this setting Important An update of the virus definition file and of the search engine is carried out during every update process independent of the settings for the product update see chapter Updates Note If you have enabled an option for an automatic product update you can configure further restart notification and cancellation options under Restart settings 12 7 2 Restart settings When a product update is carried out by AntiVir Professional you may have to restart your computer system If you have selected automatic product updates under General Update Product update you can choose between the different restart notification and restart cancellation options under Restart settings Note Note that your restart settings allow you to choose between two options for executing a product update requiring a computer restart in the configuration under General Update Product update Automatic execution of the product upd
14. Help About Avira AntiVir Professional Technical Support Avira AntiVir Professional support provides reliable assistance in answering your questions or solving a technical problem All necessary information on our comprehensive support service can be obtained from our website http www avira com professional support All necessary information on our comprehensive support service can be obtained from our website http www avira com professional support License information This can be found on the program interface under the menu item Help About AntiVir Professional License information Version information This can be found on the program interface under the menu item Help About AntiVir Professional Version information Operating system version and any Service Packs installed Installed software packages e g anti virus software of other vendors Exact messages of the program or of the report file Suspicious file Viruses that may not yet be detected or removed by our products or suspect files can be sent to us We provide you with several ways of doing this Identify the file in the Quarantine Manager of the Control Center and select the item Send file via the context menu or the corresponding button 63 Avira AntiVir Professional 64 11 4 11 9 Send the required file packed WinZIP PKZip Arj etc in the attachment of an email to virus professional avira com As some
15. In this case a dialog appears asking you to activate expert mode Configuration operation Navigate in the configuration window as you would in Windows Explorer gt Click on an entry in the tree structure to display this configuration section in the detail window gt Click on the plus symbol in front of an entry to expand the configuration section and display configuration subsections in the tree structure Overview of AntiVir Professional gt To hide configuration subsections click on the minus symbol in front of the expanded configuration section Note To enable or disable Configuration options and use the buttons you can also use the following key combinations Alt underlined letter in the option name or button description Note All configuration sections are only displayed in expert mode Activate expert mode to view all configuration sections Expert mode can be protected by a password which must be defined during activation If you want to confirm your Configuration settings gt Click OK The configuration window is closed and the settings are accepted OR gt Click Accept aa The settings are accepted The configuration window remains open If you want to finish configuration without confirming your settings gt Click Cancel The configuration window is closed and the settings are discarded If you want to restore all configuration settings to default values gt Click Restore defaults
16. MailGuard scan if the senders are completely trustworthy Note Under MailGuard General Exceptions in the configuration you can add more email addresses to the exclusion list or remove email addresses from the list 0 2 17 Firewall Select the security level for the Firewall There are various security levels to choose from Depending on which you choose you have different adapter rule configuration options The following security levels are available Note Low Flooding and port scan are detected Medium suspicious TCP and UDP packages are discarded Flooding and port scan are prevented High Computer is not visible on the network Connections from outside are blocked Flooding and port scan are prevented User User defined rules if this security level is selected the program automatically recognizes that the adapter rules have been modified The default security level setting for all predefined rules of the Avira Firewall is High To define the security level for the Firewall gt Go to Control Center and select the section Online protection Firewall gt Move the slider to the required security level The selected security level is applied immediately 41 42 Scanner Overview 6 Scanner Overview With the Scanner component you can carry out targeted scans on demand scans for viruses and unwanted programs The following options are available for scanning for infected files
17. This button deletes a highlighted email address from the list Cache Cache The MailGuard cache contains data regarding the scanned emails that is displayed as statistical data in the Control Center under MailGuard This field is used to set the maximum number of emails that are stored by MailGuard in the cache Emails are deleted oldest first Maximum storage period of an email in days The maximum storage period of an email in days is entered in this box After this time the email is removed from the cache Empty Cache Click on this button to delete the emails stored in the cache Footer Under Footer you can configure an email footer which is displayed in the emails you send This function requires activation of the MailGuard scan of outgoing emails see option Scan outgoing emails SMTP under Configuration MailGuard Scan You can use the defined AntiVir MailGuard footer to confirm the sent email has been scanned by a virus protection program You also have the option of inserting text yourself for a user defined footer If you use both footer options the user defined text is preceded by the AntiVir MailGuard footer Footer for emails to be sent Attach AntiVir MailGuard footer If this option is enabled the AntiVir MailGuard footer is displayed beneath the message text of the sent email The AntiVir MailGuard footer confirms that the sent email has been scanned for viruses and unwanted programs by AntiVir MailGuard The A
18. action mode you can react to detected viruses and unwanted programs by selecting an action for the infected object displayed in the alert and executing the selected action by clicking Confirm The following actions for handling infected objects are available for selection Note Which actions are available for selection depends on the operating system the protection components AntiVir Guard AntiVir Scanner AntiVir MailGuard AntiVir WebGuard reporting the detection and the type of malware detected Actions of the Scannerand the Guard not ProActiv detections Repair The file is repaired This option is only available if the infected file can be repaired Move to quarantine The file is packaged into a special format qua and moved to the Quarantine directory INFECTED on your hard disk so that direct access is no longer possible Files in this directory can be repaired in Quarantine at a later data or if necessary sent to Avira GmbH Delete The file will be deleted This process is much quicker than overwrite and delete If a boot sector virus is detected this can be deleted by deleting the boot sector A new boot sector is written Overwrite and delete The file is overwritten with a default template and then deleted It cannot be restored 33 Avira AntiVir Professional 34 Rename The file is renamed with a vir extension Direct access to these files e g with double click is the
19. address of the sender The maximum length of the sender s address is 127 characters Authentication Some mail servers expect a program to verify itself to the server log in before an email is sent Avira AntiVir Professional can transmit alerts with authentication to the SMTP server via email Use authentication If this option is enabled a user name and a password can be entered in the relevant boxes for login authentication User name Enter your user name here Password Enter the relevant password here The password is saved in encrypted form For security the actual characters you type in this space are replaced by asterisks Send test email When you click on the button Avira AntiVir Professional attempts to send a test email to the sender address to check the data entered Guard AntiVir Guard can send alerts by email to one or more recipients for certain events Guard Email alerts If this option is enabled AntiVir Guard sends email messages with the most important information when a certain event occurs This option is disabled as the default setting Email messages for the following events If this option is enabled you always receive an email with the name of the virus or unwanted program and the affected file when the on access scan detects a virus or an unwanted program Edit TheEdit button opens theEmail template window in which you can configure the notification for an On access detection
20. at lt empty gt with offset 0 mask lt empty gt at offset 0 Deny TCP packets on 135 Deny TCP packets from address 0 0 0 0 with mask 0 0 0 0 if local ports in 135 and remote ports in 0 65535 Apply for all packets Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Monitor TCP healthy traffic Allow TCP packets from address 0 0 0 0 with mask 0 0 0 0 if local ports in 0 65535 and remote ports in 0 65535 Apply for connection initiation and existing connection packets Don t log when packet matches 97 Avira AntiVir Professional 98 rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Deny all TCP packets Deny TCP packetsfrom address 0 0 0 0 with mask 0 0 0 0 if local ports are in range 0 65535 and the remote port is in range 0 65535 Apply for all packets Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Accept deny TCP packets With a mouse click on the link you have the choice to allow or deny special defined incoming TCP packets IP address By clicking on this link with the mouse a dialog window opens in which you can enter the required IP address IP mask By clicking on this link with the mouse
21. by MailGuard can be configured in the configuration under MailGuard Scan gt Is the AntiVir MailGuard service active If necessary enable the service In the taskbar select Start Settings Control Panel Start the configuration panel Services with a double click under Windows 2000 and Windows XP the services applet is located in the sub directory Administrative Tools Find the entry Avira AntiVir MailGuard Automatic must be entered as the startup type and Started as the status If necessary start the service manually by selecting the relevant line and the button Start If an error message appears please check the event display If this is not successful you may have to completely uninstall Avira AntiVir Professional via Start Settings Control Panel Add or Remove Programs restart the computer and then reinstall Avira AntiVir Professional General ad POP3 connections encrypted via SSL Secure Sockets Layer also frequently referred to as TLS Transport Layer Security cannot currently be protected and are ignored gt Verification to the mail server is currently only supported via passwords Kerberos and RPA are not currently supported ad Avira AntiVir Professional does not check outgoing emails for viruses and unwanted programs Note We recommend regularly installing Microsoft updates to close any gaps in security There is no network connection available in a virtual machine e g VMWare Virt
22. bytes lt empty gt with mask lt empty gt at offset 0 Deny all TCP packets Deny TCP packetsfrom address 0 0 0 0 with mask 0 0 0 0 if local ports are in range 0 65535 and the remote port is in range 0 65535 Apply for all packets Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 115 Avira AntiVir Professional 116 Accept deny TCP packets With a mouse click on the link you have the choice to allow or deny special defined incoming TCP packets IP address By clicking on this link with the mouse a dialog window opens in which you can enter the required IP address IP mask By clicking on this link with the mouse a dialog window opens in which you can enter the required IP mask Local ports With a mouse click on this link a dialog box appears in which you can define the local port number s or complete port ranges Remote ports With a mouse click on this link a dialog box appears in which you can define the remote port number s or complete port ranges Application method With a mouse click on this link you have the choice to apply the rule for connection initiation and existing connection packets or only for packets of existing connections or for all packets Report file By clicking on the link with the mouse you can decide whether to write to a report file or not if the package complies with the
23. criteria If there are suspect I Frames on a requested web page the I Frame is blocked An error message HTTP status code 403 is displayed in the I Frame window Default If this option is enabled I Frames with suspect content is blocked Advanced If this option is enabled I Frames with suspect content and I Frames used in a suspicious way are blocked The use of I Frames is considered suspect if the I Frame is very small and is therefore invisible or almost invisible in the browser of if the I Frame is placed in an unusual position on the web page Action for concerning files Action for concerning files You can define the actions to be carried out by WebGuard when a virus or unwanted program is detected Interactive If this option is enabled a dialog window appears when a virus or unwanted program is detected during an on demand scan in which you can choose what is to be done with the affected file This option is enabled as the default setting Permitted actions In this display box you can specify those actions that are to be displayed in the dialog box in the event that a virus or unwanted program is detected You must activate the corresponding options for this Refuse access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser WebGuard logs the detection to the report file i
24. email is replaced by the default text given below The same applies to all attachments included these are also replaced by a default text ignore email If this option is enabled the affected email is ignored despite detection of a virus or unwanted program However you can decide what is to be done with the affected attachment Affected attachments The option Affected attachments can only be selected if the setting Ignore email has been selected under Primary action With this option it is now possible to decide what is to be done if a virus or unwanted program is found in an attachment delete If this option is enabled the affected attachment is deleted if a virus or unwanted program is found and replaced by a default text Isolate If this option is enabled the affected attachment is placed in quarantine and then deleted replaced by a default text If required it can later be restored ignore If this option is enabled the attachment is ignored despite detection of a virus or unwanted program and delivered Warning If you select this option you have no protection against viruses and unwanted programs by the MailGuard Only select this item if you are certain you know what you are doing Disable the preview in your email program never open attachments by double clicking Other Actions This configuration section contains other settings for actions performed when MailGuard finds a virus or unwanted program in an email
25. host file of your computer was altered to the effect that for example the Avira AntiVir Professional update URL was manipulated by malware and diverts the Updater to unwanted download sites If the Windows host file has been manipulated this is shown in the Updater report file AntiVir Professional is automatically updated in the following interval 60 minutes You can edit or disable the automatic update through the configuration Configuration Update In the Control Center under Scheduler you can create additional update jobs that are carried out by Updater at the specified intervals You also have the option to start an update manually Inthe Control Center in the Update menu and in the Status section via the context menu of the tray icon Updates can be obtained from the Internet via a proprietary web server or via a web or file server on an intranet which downloads the update files from the Internet and makes them available to other computers on the network This is useful if you want to update AntiVir Professional on multiple computers on a network A download server on an intranet can be used to ensure AntiVir Professional is up to date on the protected computers using a minimum of resources To set up a functioning download server on an intranet you need a server which is compatible with the update structure of AntiVir Professional 44 Updater Updates Note You can use AntiVir Internet Update Manager file server
26. important buttons are assigned the following functions OK Confirm action Abort Abort action Next Go to next step Back Go to previous step How to install AntiVir Professional Note The following actions for disabling the Windows Firewall only apply to the Windows XP operating system gt Start the installation program by double clicking on the installation file you have downloaded from the Internet or insert the program CD Internet based installation The dialog box Welcome appears gt Click Next to continue with the installation The dialog box Language selection appears gt Select the language you want to use to install AntiVir Professional and confirm your language selection by clicking Next Installation and uninstallation The dialog box Download appears All files necessary for installation are downloaded by the Avira GmbH web servers The Download window closes after conclusion of the download Installation with an installation package The installation wizard opens with the dialog box Avira AntiVir Professional gt Click Accept to begin the installation The installation file is extracted The installation routine is started The dialog box Welcome appears gt Click Next The dialog box with the license agreement appears gt Confirm that you accept the license agreement and click Continue The dialog box Generate serial number appears gt Where appro
27. in which you can choose what is to be done with the email or attachment concerned This option is enabled as the default setting Permitted actions In this display box you can specify those actions that are to be displayed in the dialog box in the event that a virus or unwanted program is detected You need to activate the corresponding options Move to quarantine When this option has been activated the email including all attachments is moved to quarantine It can be mailed by the quarantine manager later The affected email is deleted The body of the text and any attachments of the email are replaced by a standard text Delete If this option is enabled the affected email is deleted when a virus or unwanted program is detected The body of the text and any attachments of the email are replaced by a standard text Delete attachment If this option has been activated the attachment concerned is replaced by a standard text If the body of the text of the email is affected it will be erased and also replaced by a standard text The email itself is delivered Move attachment to quarantine If this option has been activated the attachment affected is moved to quarantine and subsequently erased replaced by a standard text The body of the email is delivered The affected attachment can be delivered later by the quarantine manager gnore If this option is enabled an affected email is delivered despite detection of a virus or unwanted pr
28. logged on Automatically allow applications created by trusted vendors If this option is enabled the application provided with the signature of a known and trusted provider is automatically permitted access to the network The option is enabled as the default setting Vendors The list shows all providers classified as trusted Buttons Button Description The highlighted entry is removed from the list of trusted providers To Remove permanently remove the selected provider from the list click Accept or OK in the configuration window Reload The changes made are reversed The last list saved is loaded Note If you remove providers from the list and then select Apply the providers will be permanently removed from the list The change cannot be reversed with Reload However you can use the Always trust this provider option in the Network Event popup window to add a provider to the list of trusted providers again Reference Configuration options Note The Firewall prioritizes application rules before making entries in the list of trusted providers If you have created an application rule and the application provider is listed in the list of trusted providers the application rule will be executed 12 4 4 Settings Advanced options Firewall enable If the option is activated the Avira Firewall is enabled and protects your computer from risks originating from the Internet and other networks Stop Windows Firewall on startup
29. on demand scan If you select certain directories to be scanned with an on demand scan depending on the configuration the Scanner scans witha certain scanning power priority also boot sectors and main memory certain or all boot sectors and the main memory all or selected files in the directory Files The Scanner can use a filter to scan only those files with a certain extension type All files If this option is enabled all files are scanned for viruses or unwanted programs irrespective of their content and file extension The filter is not used Note If All files is enabled the button File extensions cannot be selected Smart Extensions If this option is enabled the selection of the files scanned for viruses or unwanted programs is automatically chosen by Avira AntiVir Professional This means that Avira AntiVir Professional decides whether the files are scanned or not based on their content This procedure is somewhat slower than Use file extension list but more secure since not only on the basis of the file extension is scanned This setting is activated by default and is recommended Note If Smart Extensions is enabled the button File extensions cannot be selected Use file extension list If this option is enabled only files with a specified extension are scanned All file types that may contain viruses and unwanted programs are preset The list can be edited manually via the button File extensi
30. option Turn off System Restore under Start Settings Control Panel System Tab System Restore must not be marked If you want to recover your system earlier you can do so with the function Start Programs Accessories System Tools System Restore The restore point generated by Avira AntiVir Professional is indicated by the entry AntiVir Professional Installation types During installation you can select a setup type in the installation wizard Express AntiVir Professional is completely installed with all program components The program files are installed into a given standard folder under C Program Files AntiVir Professional is installed with default settings You have the option of defining custom settings using the configuration wizard User defined You can choose to install individual program components see Chapter Installation and uninstallation Installation modules A target folder can be selected for the program files to be installed You can disable Create a desktop icon and program group in the Start menu Using the configuration wizard you can define custom settings for AntiVir Professional and initiate a short system scan which is carried out automatically after installation Avira AntiVir Professional Before starting installation gt Close your email program It is also recommended to end all running applications gt Make sure that no other virus protection sol
31. or denied The rules for the applications can be changed using a context menu Buttons Button Description This button opens a dialog box in which you can select Add applications The application is added to the application list with the rule Allow network access This button opens a dialog box in which you can select a directory i All applications in the selected path are added to the application list Broue with the rule Allow network access Remove The selected application rule is removed aie All application rules are removed 12 5 4 Trusted vendors A list of trusted software producers is displayed under Trusted providers Applications from the listed software manufacturers will be granted access to the network You can add and remove manufacturers from the list 121 Avira AntiVir Professional 122 Vendors The list shows all providers classified as trusted Buttons Button Description This button opens a dialog box in which you can select applications The Add manufacturer of the application is established and added to the list of trusted providers This button opens a dialog box in which you can select a directory The pag manufacturers of all the applications in the selected path are established Broue and added to the list of trusted providers The highlighted entry is removed from the list of trusted providers To Remove permanently remove the selected provider from the list click Accept or O
32. or in an attachment Note These actions are performed exclusively when a virus is detected in incoming emails 89 Avira AntiVir Professional 90 12 3 1 3 Default text for deleted and moved emails The text in this box is inserted in the email as a message instead of the affected email You can edit this message You can enter a maximum of 500 characters You can use the following key combination for formatting Strg inserts a line break Default The button inserts a pre defined default text in the edit box Default text for deleted and moved attachments The text in this box is inserted in the email as a message instead of the affected attachment You can edit this message You can enter a maximum of 500 characters You can use the following key combination for formatting Strg Enter inserts a line break Default The button inserts a pre defined default text in the edit box Heuristic This configuration section contains the settings for the heuristic of the Avira AntiVir Professional search engine Avira AntiVir Professional contains very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic fea
33. selecting an action appears following the detection of a virus or unwanted program WebGuard reacts according to the settings you define in this section Display detection alerts If this option is activated then for each detection of a virus or unwanted program a warning message appears showing the actions being executed Primary action The primary action is the action carried out when WebGuard finds a virus or an unwanted program Deny access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser WebGuard logs the detection to the report file if the report function is activated WebGuard also appends an entry to the event log if the relevant option is enabled Isolate In the event of a virus or malware being detected the website requested from the web server and or the transferred data and files are moved into quarantine The affected file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center ignore The website requested from the web server and or the data and files that were transferred are forwarded on by WebGuard to your web browser Access to the file is permitted and the file is ignored Warning The affected file remains active on your workstation It may cause serious damage on your workstation
34. sent by email for the following events if a SMTP server and a recipient address have been configured for Updater notifications A product update is required for every further update of AntiVir Professional An update of the scanning engine or of the virus definition file could not be carried out as a product update is necessary These warning messages are sent irrespective of your email warning settings for the Update component Email template In theEmail template window you can configure the email notifications for the individual components to the enabled events You can insert text of up to a maximum of 128 characters in the subject line and up to a maximum of 1024 characters in the message field The following variables can be used in the email subject and email message Globally acceptable variables Variable Windows environment variables SYSTEM_IP FQDN TIMESTAMP COMPUTERNAME USERNAME PRODUCTVER PRODUCTNAME MODULENAME MODULEVER Value The email notifications component supports all Windows environment variables IP address of the computer Fully qualified domain name Event time stamp Time and date format as per the language settings of the operating system NetBIOS computer name Name of user accessing the component Product version Product name Name of the component sending the email Version of the component sending the email 149 Avira AntiVir Professional 150 Specific c
35. size file type date etc Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size possible values Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 kilobytes then old entries are deleted until the indicated size minus 50 kilobytes is reached Backup report file before shortening If this option is enabled the report file is backed up before shortening Save location see Configuration General Directories Report directory Write configuration in report file If this option is enabled the MailGuard configuration is recorded in the report file Firewall The Firewall section of Configuration is responsible for configuration of the Avira Firewall 93 Avira AntiVir Professional 94 12 4 1 Adapter rules In the Avira Firewall an adapter represents a software simulated hardware device e g miniport bridge connection etc or a real hardware device e g network card The Avira Firewall displays the adapter rules of all existing adapters on your computer for which a driver was installed A predefined adapter rule depends on the security level You can change the security level in the Online protection Firewall section of the Avira AntiVir Professional Control Cente
36. store its temporary files Use default system settings If this option is enabled the settings of the system are used for handling temporary files Note You can see where your system saves temporary files for example with Windows XP under Start Settings Control Panel System Tab Advanced Button Environment Variables The temporary variables TEMP TMP for the currently registered user and for system variables TEMP TMP are shown here with their relevant values Use following directory If this option is enabled the path displayed in the input box is used Reference Configuration options The button opens a window in which you can select the required temporary path Default The button restores the pre defined directory for the temporary path Report directory This input box contains the path to the report file of Avira AntiVir Professional The button opens a window in which you can select the required directory Default The button restores the pre defined path to the report directory Quarantine directory This box contains the path to the quarantine directory of Avira AntiVir Professional B The button opens a window in which you can select the required directory Default The button restores the predefined path to the quarantine directory 12 8 7 Warnings 12 8 7 1 Network You can send individually configurable alerts from the Scanner or from the Guard to any workstations in your net
37. the menu command Scan for boot sector viruses in the Extras menu 43 7 Updates The effectiveness of anti virus software depends on how up to date the program is in particular the virus definition file and the search engine To carry out updates the Updater component is integrated into AntiVir Professional The Updater ensures that Avira AntiVir Professional is always up to date and able to deal with the new viruses that appear every day Updater updates the following components Virus definition file The virus definition file contains the virus patterns of the harmful programs used by AntiVir Professional to scan for viruses and malware and repair infected objects Search engine The search engine contains the methods used by AntiVir Professional to scan for viruses and malware Program files product update Update packages for product updates make extra functions available to the individual program components An update checks whether the virus definition file and search engine are up to date and if necessary implements an update Depending on the settings in the configuration the Updater also carries out a product update or informs you of the product updates available After a product update you may have to restart your computer system If only the virus definition file and search engine are updated the computer does not have to be restarted Note For security reasons the Updater checks whether the Windows
38. they contain some specific data at a certain offset If you do not want to use this option do not select a file or choose an empty file Filtered content Data With a mouse click on the link a dialog box appears in which you can select a file that contains the specific buffer Filtered content Mask With a mouse click on the link a dialog box appears in which you can select the specific mask Filtered content Offset With a mouse click on the link a dialog box appears in which you can define the filtered content offset The offset is computed from where UDP header ends Predefined rules for the ICMP traffic monitor Setting Low Setting Medium Setting High r Do not discard Same rule as for ICMP based on IP medium level address Allow ICMP packets from address 0 0 0 0 with mask 0 0 0 0 Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Reference Configuration options Accepting of ICMP packets With a mouse click on the link you have the choice to allow or deny special defined incoming ICMP packets IP address By clicking on this link with the mouse a dialog window opens in which you can enter the required IP address IP mask By clicking on this link with the mouse a dialog window opens in which you can enter the required IP mask Report file By clicking on the link with the mouse you can decide whether to wr
39. this option is enabled the report file can be limited to a certain size possible values Permitted values are between 1 and 100 MB Around 50 kilobytes of extra space are allowed when limiting the size of the report file to minimize the use of system resources If the size of the log file exceeds the indicated size by more than 50 kilobytes then old entries are deleted until the indicated size minus 50 kilobytes is reached Write configuration in report file If this option is enabled the configuration of the on access scan is recorded in the report file Update In the Update section you can configure the automatic receiving of updates and the connection to the download servers You can specify various update intervals and activate or deactivate automatic updating Note If you configure AntiVir Professional in the AntiVir Security Management Center automatic updates are not available Automatic update Activate If this option is enabled automatic updates are performed for the enabled events at the interval specified Automatic update every n days hours minutes In this box you can specify the interval at which the automatic update is carried out To change the update interval highlight one of the time options in the box and change it using the arrow key to the right of the input box Start job while connecting to the Internet dial up Reference Configuration options If this option is enabled in addition to the
40. until Destination Directory C avira Antivir Professional 31 12 2010 C Program FilestAviratantivir s Cancel You can install the license by selecting the license file in your file manager or in the activation email with a double click and following the relevant instructions on the screen Note The Avira AntiVir Professional License Manager automatically copies the corresponding license in the relevant product folder If a license already exists a note appears as to whether the existing license file is to be replaced The existing file is then renamed hbedv old 4 Installation and uninstallation This chapter contains information relating to the installation and uninstallation of your Avira AntiVir Professional see Chapter Installation Conditions Installation types Install see Chapter Installation modules see Chapter Modification installation Installation and uninstallation on the network see Chapter Uninstallation Uninstall 4 1 Installation Before installing Avira AntiVir Professional check whether your computer fulfils all the minimum system requirements If your computer satisfies all requirements you can install Avira AntiVir Professional Note From Windows XP Avira AntiVir Professional generates a restore point of your computer before installation of Avira AntiVir Professional This enables you to safely remove Avira AntiVir Professional if installation fails Note that for this the
41. use the drive letter of the connected network drive the files and folders specified are NOT excluded from the Guard scan If the UNC path in the list of exceptions differs from the UNC path used to connect to the network drive IP address specification in the list of exceptions specification of computer name for connection to network drive the specified folders and files are NOT excluded by the Guard scan Locate the relevant UNC path in the Guard report file Note In case of dynamic drives which are mounted as a directory on another drive the alias of the operating system for the integrated drive in the list of the exceptions has to be used e g Device HarddiskDmVolumes PhysicalDmVolumes BlockVolume1 If you use the mount point itself for example C DynDrive the dynamic drive will be scanned nonetheless You can determine the alias of the operating system to be used from the Guard report file Note You can locate the path Guard uses to scan for infected files in the Guard report file Indicate exactly the same path in the list of exceptions Proceed as follows set the protocol function of Guard to Complete in the configuration under Guard Report Now access the files folders mounted drives or connected network drives with the activated Guard You can now read the path to be used from the Guard report file The report file can be accessed in the Control Center under Local protection Guard Examples x TA orii a exe
42. window Delete With this button you can delete a selected file object from the display window Please observe the following points The file name can only contain the wildcards any number of characters and a single character Directory names must end with a backslash otherwise a file name is assumed The list is processed from top to bottom Individual file extensions can also be excluded inclusive wildcards Ifa directory is excluded all its sub directories are automatically also excluded The longer the list is the more processor time is required for processing the list for each access Therefore keep the list as short as possible In order to also exclude objects when they are accessed with short DOS file names DOS name convention 8 3 the relevant short file name must also be entered in the list In order to exclude files and folders on connected network drives from the Guard scan specify the UNC path you use to connect the network drive in the list of exceptions lt Computer name gt lt Enable gt OR lt IP address gt lt Enable gt Note A file name that contains wildcards may not be terminated with a backslash For example C Evoguchime ile Applied tom isp line ox This entry is not valid and not treated as an exception 81 Avira AntiVir Professional 82 Note With regard to exceptions on connected network drives please note the following if you
43. 22 T bhe hekere E oahisens a daatalnecesaty Peaaeaes 52 9 220 ln the Control Center jcc vcard Ea I ea aa 52 Oso Windows security Center jcak titan ceed E T A E N OT 54 Sah General esasi E E A a EE eee 54 9 3 2 The Windows Security Center and Avira AntiVir Professional ccceeeeseees 54 Vir ses and TOKE 655s 95cs5 sh sciscnadiiasinaceedivnaednaedayaenweta lida esa sdaieuse ven ged Caste eiusecnwanseonstaseontins 57 10 1 Extended threat Care GOnies seirena N E vetend eevee teawseteapenuaee 57 10 2 Viruses and Other tial Ware sirrini anen N A iene amaetaee 59 l nfo and Service sercis a a 63 TLT Contact address seoir eas seslaicoteaeetiseanseend aevec inte mesec aust 63 I2 Tedna SUpp OL Coana n tage ceaussssoenacteeaeeonesseanolen N 63 TES SUP OUS E e E E E a etnaslebomsatetta 63 11 4 Reportno false positive S cines orna E A E A 64 11 5 Your feedback for moreset r ly pinesneiinen a E 64 Reference Configuration options s esessesecsesoesesoecosoesoecosooeoeeseooeoesosoesoecossesoeeos 65 IAE SC Ole aes egies ee a eee ee ee 65 BD Ae SO Caaan T T O ata ee 65 12 isle Acon orconcernino Gle Seremi EK E 68 I2 LL22 UV ACHOMS emanis aan a a 70 Leko ERE 0161 0 o ere eer Oe A AEE EE A E E 72 RA Heurt stiches a anaes nara A E A RN 73 TEZ RPO a a R AEN A E A eataseawan std 73 122 AIG e a E E EE T T EA 74 T221 OC E T A E ne narnetanaerss 74 1222 11 Actin forconcerning Meserie ies datas desl cuar E a 76 12212 Further dion ee E AE E
44. 3 protocol Multiple ports are separated by commas Default This button resets the specified port to the default POP3 port Monitor IMAP accounts If this option is enabled the IMAP accounts are monitored on the specified ports Monitored ports In this field you should enter the port to be used as the inbox by the IMAP protocol Multiple ports are separated by commas Default This button resets the specified port to the default IMAP port Scan outgoing emails SMTP If this option is enabled outgoing emails are scanned for viruses and malware Monitored ports In this field you should enter the port to be used as the outbox by the SMTP protocol Multiple ports are separated by commas Default This button resets the specified port to the default SMTP port 87 Avira AntiVir Professional 88 12 3 1 1 Note To verify the protocols and ports used call up the properties of your email accounts in your email client program Default ports are mostly used Action for concerning files This configuration section contains settings for actions performed when MailGuard finds a virus or unwanted program in an email or in an attachment Note These actions are performed both when a virus is detected in incoming emails and when a virus is detected in outgoing emails Action for concerning files Interactive If this option is enabled a dialog window appears when a virus or unwanted program is detected in an email or attachment
45. A E EEE 79 Aedes BERDOR E e e r E E see mamnamatonesie lea cuhaseawonsas 80 122 kA Heuristika E TE 83 1222 POAC IVa E E EA T A T O 83 12 2 2 1 Application filter Applications to be blocked 0 eee ceceessseeceeeeenteeeeeeeenes 84 12 2 2 2 Application filter Permitted applications cccccssccccesesntececessetteeeeeeeesaes 85 HD ANy io E e RNR er ee ena ene E eT re eer are etre Re A ar T 86 123 AVG a hesitate rhea cnn eal areas oe decha senor cated ee lven eosin ees setae renee eaeateets 87 T231 OC a E E tian eaaayetal eeu eteelian eM naeaatanaeees 87 123 Nek AcHi nlorconcermnino TCS a ain coved EE E E R S 88 To ees Other ACTIONS sasn E T ete E 89 A Dio al ee Pen se LL gio Ceneri E R E A 90 1232 CUCU al ces atta et astern ea espe beni doch a ent tien canal atti tioene ude tr ahem tinsiaers lan adeetpea sical 91 T2522 SERCO PLIOMS snena a ne annsieiavicettauenes E rea beaieeuuiues 91 bs 22e A a og ae eT MT RGR NO ne EET 92 1232s POOLEY oraa ces aaare east eatin iadame toed RN 92 MD ROPO selene ncatins wits ta S A E T seta tomes oteeaoneas 93 Avira AntiVir Professional 12 4 12 5 12 6 12 7 12 8 FE sae AN A E E AOE E AEEA de oe N AT E tetas amet doe dese E E E 93 IDA Adapter mieso a EE 94 PALL Incomine Rdlesorameueurreoren in E eases cashanttewtaniees 96 T2412 Outono RUNS Seares E E T E aeut ed anesthe Cetiuate 103 1242 Applicaton riles inaa aa a e eaiaue ates ta Memeleeseadle 103 2A Trusted vendor Soora ene tak
46. Advanced filtering again the already existing application rules will be reactivated and displayed in the extended configuration for application rules window Application details In this box you can see details of the application selected in the application list box Description Name Name of the application Path Full path to the executable file Buttons 105 Avira AntiVir Professional 106 Button Description Allows you to create a new application rule If you press this Add ee button a dialog window is opened Here you can select the application required application for creating a new rule Remove rule Removes the selected application rule Reloads the list of applications and simultaneously discards the Reload changes just made to the application rules 12 4 3 Trusted vendors A list of trusted software producers is displayed under Trusted providers You can add remove producers to from the list using the Always trust this provider option in the Network Event popup window You can allow network access from applications that are signed by the listed providers by default by enabling the Automatically allow applications from trusted providers option Trusted vendors for user This list contains all users in the system If you are logged in as an administrator you can select the user whose list of trusted providers you want to view or update If you are not a privileged user you can see only the user currently
47. Avira AntiVir Professional User Manual Trademarks and Copyright Trademarks AntiVir is a registered trademark of Avira GmbH Windows is a registered trademark of the Microsoft Corporation in the United States and other countries All other brand and product names are trademarks or registered trademarks of their respective owners Protected trademarks are not marked as such in this manual This does not mean however that they may be used freely Copyright information A code provided by a third party has been used for Avira AntiVir Professional We thank the copyright owners for making the code available to us For detailed information on copyright please refer to in the help of Avira AntiVir Professional under the Third Party Licenses Table of Contents EYRE VO GUCHIONT fassssssiswidanis ceserate todd lt pomenendaiwacdewssndesehs aaa eia aaea 1 Icons ANG emphases cessor ana E E E E aS 2 Product informati n oi ss ciescisscivcccancewsinsedusecatesvaseseseninaansapaasen aes esadevesie ontentaeseneveadeassoass 3 Bele Delivery Scope arate aceite eee loes chara E anses aasele T ATT E 3 D2 OVS em reduire ei ES anina n a a ca gedee a adnate ate ahaa te 4 39 Lren Mno an GU Ora sorrir A EE O E O 5 Orel License Mana eroonsa cncaiueca iamanencate ca eueaeoneae uae a caeatecae chrome onemecd ence D 4 Installation and uninstallation ccccccccccccscsccccccccccccscscsccccccccscccecscscsceccseee 7 Ab siala O ieee a E E ee t
48. Avira AntiVir Professional you require a license You thereby accept the license conditions of Avira AntiVir Professional The license is issued via a digital license code in the form of the file hbedv key This digital license code is the key to your personal license It contains exact details of which programs are licensed to you and for what period of time A digital license code can therefore also contain the license for more than one product If you purchased AntiVir Professional on the Internet or via a program Avira AntiVir Professional CD DVD the digital license code is sent to you by email You can load the license key during installation of AntiVir Professional or install it later in License Manager 3 3 1 License Manager The Avira AntiVir Professional License Manager enables very simple installation of the Avira AntiVir Professional license Avira AntiVir Professional License Manager Avira AntiVir Professional Avira AntiVir Professional License Manager Z Avira AntiVir Professional AVIRA The selected file is an Avira Antivir Professional license key File You can now install this license into your Avira Antivir Professional product Please select the apropriate Avira Antivir Professional installation into which you would like to have this license installed and click OK Mote only those local Avira Antivir Professional products For which this license key File contains a valid license are displayed License Valid
49. Command line parameter for the setup program All path or file data must be placed in The following parameter is possible for installation Pa The setup program starts with the script mentioned and retrieves all parameters required Example presetup exe inf c temp setup inf The following parameters are possible for the uninstallation remove The setup program uninstalls Avira AntiVir Professional Example presetup exe remove remsilent The setup program uninstalls Avira AntiVir Professional without displaying dialogs The computer is restarted after uninstallation Example presetup exe remsilent Jremsilentaskreboot The set up program uninstalls Avira AntiVir Professional without displaying dialogs and requests a computer restart after uninstallation Example presetup exe remsilentaskreboot The following parameter is available as an option for the uninstallation log unsetuplog All actions during uninstallation are logged Example preetup exe remsilent unsetcuplLoge c bogti les unserup Log 4 9 4 Parameter of the file setup inf In the control file setup inf you can set the following parameters in the DATA field for the automatic installation of Avira AntiVir Professional The sequence of the parameters is unimportant If a parameter setting is missing or wrong the setup routine is aborted and an error message is displayed DSSlinationParh Destination path in which Avir
50. Content This means that the application is only excluded from monitoring by the ProActiv component if the content remains unchanged see Configuration Guard ProActiv Application filter Permitted applications Block program once The application is blocked i e the application is terminated The actions of the application continue to be monitored by the ProActiv component Always block this program The application is blocked i e the application is terminated The program is added to list of blocked applications and can no longer be run see Configuration Guard ProActiv Application filter Applications to be blocked Ignore The application continues to run The actions of the application continue to be monitored by the ProActiv component MailGuard actions Incoming emails Move to quarantine Overview of AntiVir Professional The email including all attachments is moved to quarantine The affected email is deleted The body of the text and any attachments of the email are replaced by a default text Delete The affected email is deleted The body of the text and any attachments of the email are replaced by a default text Delete attachment The infected attachment is replaced by a default text If the body of the email is affected it is deleted and also replaced by a default text The email itself is delivered Move attachment to quarantine The infected attachment is placed in quarantine and th
51. EENAA E A EAE 106 eG RENIN OG artes ccs seta A A T A ieee eae 107 1245 Popups e INE Samaan E E 108 FPrewatunder SMCs nainnr Eon en treat E E A E eee errr ee ry mere 110 T251 GeneralsciiNg Senia a N 110 12 5 2 Generaladapter rules cssescucdeana eis stone E AAO E O E 111 12 59 21 Income RULES reenen dau racugaceceenesa waesaaeaeess aavensqaemesae 113 125 2 2 OUO RUNES ian sco assorn cadesanstnesssatonssevatemassonncivssondones tainatareaceuaoe Ei 120 L253 App icanon eteen r eee eis odeetiadeau erase Aegean evae 121 1254 Trusted VERON Si eei a a a items laneoeation 121 12 35 Additonal SORTING Si ao cess ce i aT E E EEIE E O ERNE 122 TD O36 Display settini Senra E E O reams eateesane 123 WebGuard ceasar EEr N EA 124 DZ OU OCA es NE A E E A elie 124 126 Ll Metion for comcermning leS a 125 12612 L ckedregues oerni E AT EE E EEO 127 120 Lo EXGpPHONS cena E E N E A 128 VOT Feun Cenan E ob taasteceats 131 TZOA REPOTEC a E A T E ER 131 Upda teean eae ne aa a E E T 132 BD We Product upd dl eirinn E E ARE E O ETATE E 133 12 A2 Restare SOLIS miron tai poate coescces Acaaenn oat de dntoteant ek ceeen eietaeaiec al aeaioeencees 134 T2 7o MS CUMIN porren oiatet A seats men seu cadseaadiecsanat T 135 T274 NVC SONG Masten et etna aera r T E Slama E eet tata telli uals 136 T2 rA PMO acai te aaah a tit acre E A E AE T EE 137 SACL ocenite a e A E E EE EAEE CEAR IAE A EOE OREA 137 128 Emal a A T 137 12 8 2 Extended threat CALeG On CS ivranssscdtncs
52. ERE C Follow symbolic links b Exceptions Search for Rootkits before scan b Heuristic a Use smart extensions Scan master boot sectors H Report Scan registry Guard ignore files and paths on network drives Eg MailGuard Scan process amp WebGuard Allow stopping the scanner E EF Update 3 E Scanner priority narmal Ny General ae m Description i The Configuration opens a dialog box You can save your configuration settings via the OK or Accept buttons delete you settings by clicking the Cancel button or restore your default configuration settings using the Restore defaults button You can select individual configuration sections in the left hand navigation bar Accessing the AntiVir Professional Configuration You have several options for accessing the configuration via the Windows control panel via the Windows Security Center from Windows XP Service Pack 2 via the Avira AntiVir Professional tray icon in the Avira AntiVir Professional Control Center via the menu item Extras Configuration inthe Avira AntiVir Professional Control Center via the Configuration button Note If you are accessing configuration via the Configuration button in the Control Center go to the Configuration register of the section which is active in the Control Center Expert mode must be activated to select individual configuration registers
53. Initial installation via the network unattended setup Installation on single user computers gt Modification installation and update Note We recommend that you test automatic installation before the installation routine is implemented on the network To install Avira AntiVir Professional on the network automatically iv You must have administrator rights also required in batch mode gt Configure the parameter of the file setup inf and save the file gt Begin installation of Avira AntiVir Professional with the parameter inf or integrate the parameter into the login script of the server Examples presetup exe inf c temp setup inf aa The installation starts automatically 4 5 2 Uninstallation on the network To uninstall Avira AntiVir Professional on the network automatically v You must have administrator rights also required in batch mode gt Start the uninstallation of Avira AntiVir Professional with the parameter remsilent or remsilentaskreboot or integrate the parameter into the login script of the server You can also specify the parameter for the uninstallation log Examples preetup exe remsilent unsetuplog c logfiles unsetup log The uninstallation starts automatically Note The uninstallation setup program should be started on the PC on which AntiVir Professional is to be uninstalled do not start the setup program from a network drive Installation and uninstallation 4 9 3
54. K in the configuration window aah All entries are removed from the list of trusted providers Reload The changes made are reversed The last list saved is loaded Note If you remove providers from the list and then select Apply the providers will be permanently removed from the list The change cannot be reversed with Reload Note The Firewall prioritizes application rules before making entries in the list of trusted providers If you have created an application rule and the application provider is listed in the list of trusted providers the application rule will be executed 12 5 9 Additional settings Notifications Notifications define the events under which you wish to receive a desktop notification from the Firewall Port scan If the option is activated you will receive a desktop notification if a port scan has been detected by the Firewall Flooding If the option is activated you will receive a desktop notification if a flooding attack has been detected by the Firewall Applications blocked If the option is activated you will receive a desktop notification if the Firewall has denied i e blocked network activity by an application IP blocked If the option is activated you will receive a desktop notification if the Firewall has denied i e blocked data traffic from an IP address Reference Configuration options Popup settings Inspect process launch stack If this option is enabled the process stack inspec
55. MIME types Examples for media types text for text files image for graphics files video for video files audio for sound files application for files linked to a particular program Examples Excluded file and MIME types application octet stream application octet stream MIME type files executable files bin exe com dll class are blocked by WebGuard application olescript application olescript MIME type files ActiveX script files axs are blocked by WebGuard exe All files with the extension exe executable files are blocked by WebGuard msi All files with the extension msi Windows Installer files are blocked by WebGuard Add The button allows you to copy MIME and file types from the input field into the display window 127 Avira AntiVir Professional 128 12 6 1 3 Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Web Filter The Web filter is based on an internal database updated daily that classifies URLs according to content Activate web filter When the option is enabled all URLs matching the selected categories in the Web filter list are blocked Web filter list In the Web filter list you can select the content categories whose URLs are to be blocked by WebGuard Note The Web filter is ignored for entries in the list of excluded URLs under WebGuard Scan Exce
56. Network event is disabled as the default setting Allow signed application When this option is enabled the option Save action for this application of the dialog box Network event is automatically enabled during network access by signed applications The manufacturers are Microsoft Mozilla Opera Yahoo Google Hewlet Packard Sun Skype Adobe Lexmark Creative Labs ATI nVidia Remember last used state When this option is enabled the option Save action for this application in the dialog box Network event is enabled in the same way as for the last network event If the option Save action for this application of the dialog box Network event was enabled this option is enabled for the following network event If the option Save action for this application was disabled for the last network event this option is also disabled for the following network event Show details In this group of configuration options you can setup the display of detailed information in the Network event window 123 Avira AntiVir Professional 124 12 6 Show details on demand If this option is enabled the detailed information is only displayed in theNetwork event window on request i e the detailed information is displayed by clicking on the Show details button in the Network event window Always show details If this option is enabled detailed information is always displayed in the Network event window Remember last used state
57. On demand scan via context menu The on demand scan via the context menu right hand mouse button entry Scan selected files with AntiVir is recommended if for example you wish to scan individual files and directories Another advantage is that it is not necessary to first start the Avira AntiVir Professional Control Center for an on demand scan via the context menu On demand scan via drag amp drop When a file or directory is dragged into the program window of the Avira AntiVir Professional Control Center the Scanner scans the file or directory and all sub directories it contains This procedure is recommended if you wish to scan individual files and directories that you have saved for example on your desktop On demand scan via profiles This procedure is recommended if you wish to regularly scan certain directories and drives e g your work directory or drives on which you regularly store new files You do not then need to select these directories and drives again for every new scan you simply select using the relevant profile On demand scan via the Scheduler The Scheduler enables you to carry out time controlled scans Special processes are required when scanning for rootkits boot sector viruses and when scanning active processes The following options are available Scan for rootkits using the scan profile Scan for active malware Scan active processes via the scan profile Active processes Scan for boot sector viruses via
58. The conditions for this option are complete configuration of the update and an open connection to a download server Download product updates If a restart is necessary install the update after the system restart otherwise install it immediately If this option is enabled product updates will be downloaded as soon as they become available If no restart is necessary the update is installed automatically after the update file is downloaded If a product update requires you to restart your computer it will be executed at the next user controlled system reboot and not immediately after the download of the update file This has the advantage that the restart is not carried out while users are working at their computers Updates to the virus definition file and search engine are carried out independently of this setting The conditions for this option are complete configuration of the update and an open connection to a download server Notification when new product updates are available 133 Avira AntiVir Professional 134 If this option is enabled you will be notified by email when new product updates become available Updates to the virus definition file and search engine are carried out independently of this setting The conditions for this option are complete configuration of the update and an open connection to a download server You will receive notifications via a desktop popup window and via an alert from the Updater in the
59. a AntiVir Professional is installed It has to be included to the script Please note that the setup includes company name and product name automatically Environment variables can be used Example DestinationPath PROGRAMFILES produces the installation path C Programme Avira AntiVir Desktop Avira AntiVir Professional 16 PLOGTaEMs LOUD Creates a program group for all users of the computer in the Windows start menu 1 Create program group 0 Do not create program group Example ProgramGroup 1 DesktoplIicon Creates a shortcut desktop icon for all users of the computer on the desktop 1 Create desktop icon 0 Do not create desktop icon Example DesktopIcon 1 ShellExtension Registers the shell extension in the registry With the shell extension files or directories can be scanned for viruses and malware via the context menu of the right hand mouse button 1 Register shell extension 0 Do not register shell extension Example ShellExtension 1 Guard Installs the AntiVir Guard on access scanner 1 Install AntiVir Guard 0 Do not install AntiVir Guard Example Guard 1 MailScanner Installs the AntiVir MailGuard 1 Install AntiVir MailGuard 0 Do not install MailGuard Example MailScanner 1 KeyFile Specify the path for the license file that is copied during installation For initial installation obligatory The file name must be specified completely fully qualified For
60. a dialog window opens in which you can enter the required IP mask Local ports With a mouse click on this link a dialog box appears in which you can define the local port number s or complete port ranges Remote ports Reference Configuration options With a mouse click on this link a dialog box appears in which you can define the remote port number s or complete port ranges Application method With a mouse click on this link you have the choice to apply the rule for connection initiation and existing connection packets or only for packets of existing connections or for all packets Report file By clicking on the link with the mouse you can decide whether to write to a report file or not if the package complies with the rule The advanced feature enables content filtering For example packets can be rejected if they contain some specific data at a certain offset If you do not want to use this option do not select a file or choose an empty file Filtered content Data With a mouse click on the link a dialog box appears in which you can select a file that contains the specific buffer Filtered content Mask With a mouse click on the link a dialog box appears in which you can select the specific mask Filtered content Offset With a mouse click on the link a dialog box appears in which you can define the filtered content offset The offset is computed from where TCP header ends Predefined rules for the UDP traffic monit
61. a modification installation optional Example KeyFile D inst license hbedv key Installation and uninstallation ShowReadMe Displays the readme txt file after installation 1 Display file 0 Do not display file Example ShowReadMe 1 RestartWindows Restarts the computer after installation This entry has a higher priority than ShowRestartMessage 1 Restart computer 0 Do not restart computer Example RestartWindows 1 ShowRestartMessage Displays information during the setup before carrying out an automatic restart 0 Do not display information 1 Display information Example ShowRestartMessage 1 SetupMode Not required for initial installation The setup program knows if an initial installation has been carried out Specify the type of installation If an installation is available already it has to be indicated in the SetupMode whether this installation is an update only or a modification reconfiguration or an uninstallation Update Updates an existing installation In this case configuration parameters for example Guard are ignored Modify Modifies reconfigures an existing installation In the process no files are copied into the destination path Remove Uninstalls AntiVir Professional from the system Example SetupMode Update AVWinIn1 optional Specifies the destination path for the configuration file which may be copied during installation The file name must be specifie
62. affected emails automatically or asks the user for a certain action AntiVir WebGuard When surfing the Internet you are using your web browser to request data from a web server The data transferred from the web server HTML files script and image files Flash files video and music streams etc will normally be moved directly into the browser cache for display in the web browser meaning that an on access scan as performed by AntiVir Guard is not possible This could allow viruses and unwanted programs to access your computer system WebGuard is what is known as an HTTP proxy which monitors the ports used for data transfer 80 8080 3128 and scans the transferred data for viruses and unwanted programs Depending on the configuration the program may process the affected files automatically or prompt the user for a specific action Avira Firewall Avira Firewall controls communication to and from your computer It permits or denies communications based on security policies AntiVir Rootkit Protection AntiVir Rootkit Protection checks whether software is already installed on your computer that can no longer be detected with conventional methods of malware protection after penetrating the computer system Shell Extension The Avira AntiVir Professional Shell Extension generates an entry in the context menu of the Windows Explorer right hand mouse button Scan selected files with AntiVir With this entry you can directly scan
63. air alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD enable AHeAD Avira AntiVir Professional contains a very powerful heuristic in the form of AntiVir AheAD technology which can also detect unknown new malware If this option is activated you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled Avira AntiVir Professional detects slightly less unknown malware the risk of false alerts is low in this case Medium detection level This setting is activated by default if you have selected the use of this heuristic High detection level If this option is enabled Avira AntiVir Professional identifies far more unknown malware but you must also accept that there are likely to be false positives 12 2 2 ProActiv AntiVir ProActive protects you from new and unknown threats for which there are not yet any virus definitions or heuristics available ProActive technology is integrated into the Guard component and observes and analyzes the program actions carried out The behavior of the program is checked against typical mailware action patterns Type of action and action sequences If a program exhibits behavior typical of malware this is treated as a virus detection You have the option of blocking the p
64. ak spots and is often followed by more dangerous attack types Predefined rules for the TCP port scan Setting Low Assume a TCP port scan if 50 or more ports were scanned in 5 000 milliseconds When detected log attacker s IP and don t add rule to block the attack Ports Setting Medium Setting High Same rule as for medium level Assume a TCP port scan if 50 or more ports were scanned in 5 000 milliseconds When detected log attacker s IP and add rule to block the attack With a mouse click on the link a dialog box appears in which you can enter the number of ports that must have been scanned so that a TCP port scan is assumed Port scan time window With a mouse click on this link a dialog box appears in which you can enter the time span for a certain number of port scans so that a TCP port scan is assumed Report file With a mouse click on the link you have the choice to log or don t log the attacker s IP address Rule 112 12 5 2 1 Reference Configuration options With a mouse click on the link you have the choice to add or not to add the rule to block the TCP port scan attack UDP port scan With this rule you can define when a UDP port scan is assumed by the Firewall and what should be done in this case This rule prevents so called UDP port scan attacks which result in a detection of open UDP ports on your computer This kind of attack is used to search a computer for weak spots a
65. and scan Automatically scan for viruses and malware cccscceeesees 30 5 2 8 On demand scan Targeted scan for active rootkits 0 0 0 eeeesceceeeseeeeeeeteeeeeeneees 32 5 2 9 Reacting to detected viruses and malwave ccccsscccssssececesseceeceesaeeeeseneeeeseanees 32 5 2 10 Quarantine Handling quarantined files qua ccceessccssneecesneeeeeneeceeseeeenees 36 5 2 11 Quarantine Restore the files in quarantine ccceceeesseeceeeseeeeceeeseeaeeeeseeeaes 37 5 2 12 Quarantine move suspicious files to QUaraNtiNe ceeessecceeseetteeeeeseesteeeeeeens 38 5 2 13 Scan profile Amend or delete file type in a scan profile eeeeeeeenteeeeeteeees 39 5 2 14 Scan profile Create desktop shortcut for scan profile c cc eeeeessceceeeeetteeeeeens 39 9 2 15 Byents Filter events ooreen E A TT E 40 5 2 16 MailGuard Exclude email addresses from scan sssssssessssessesseseesssressssresserresseees 40 5 2 17 Firewall Select the security level for the Firewall eeeceesseeeeeeeteeeeeenneees 41 Co ON O amp O 10 11 12 Table of Contents Scanner Overview 5ibscasaicesevduvadninseesiacsdoatineieaseeeadsieieuicieus E E tess 43 Updates soio E R E sauiesueseeees 44 Avira Firewall Overview wiscscoscssseciescsasscecaivatsceduesposedone aa aa peaareen 46 FAQ TiS engordei i a r 47 2 EV OUMDIESINO OLAS asninn nana a A E EE E NE 47 iD O ROr U e a A TT E 51 921 Tndalog boxes asror E E T edema erases 51 J
66. antine Guard moves the file to the quarantine folder The file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center Depending on the file further selection options may be available in the Quarantine Manager delete The file will be deleted This process is much faster than overwrite and delete ignore Access to the file is permitted and the file is ignored overwrite and delete Guard overwrites the file with a default pattern before deleting it It cannot be restored Deny access Access is denied to the file Guard logs the detection to the report file if the report function is activated In addition the Guard writes an entry in the Event log if this option is enabled Default This button allows you to select an action that is activated in the dialog box by default when a virus is detected Select the action that should be activated by default and click on the Default button Note The action repair cannot be selected as the default action Click here for more information Automatic If this option is enabled then no dialog box for selecting an action appears following the detection of a virus or unwanted program Guard reacts according to the settings you define in this section Backup to quarantine If this option is enabled the Guard creates a backup copy before carrying out the requested primary or secondary action The backup copy i
67. ard navigation in the menu bar with the help of the ALT key If navigation is activated you can move within the menu with the arrow keys With the Return key you activate the active menu item To open or close menus in the Control Center or to navigate within the menus you can also use the following key combinations Alt underlined letter in the menu or menu command Hold down the Alt key if you want to access a menu a menu command or a submenu To process data or objects displayed in the detail window gt highlight the data or object you wish to edit To highlight multiple elements elements in columns hold down the control key or the shift key while selecting the elements gt Click the appropriate button in the upper bar of the detail window to edit the object Control Center overview Overview In Overview you will find all sections with which you can monitor the functioning of Avira AntiVir Professional Overview of AntiVir Professional The Status section lets you see at a glance which Avira AntiVir Professional modules are active and provides information on the last update carried out You can also see whether you own a valid license The Events section enables you to view events generated by certain Avira AntiVir Professional modules Die Reports section enables you to view the results of actions executed by Avira AntiVir Professional Local protection InLocal protection you will find the
68. are gt Where appropriate highlight other nodes and directories to be scanned by clicking on the check box of the directory level E ry gt Click on the icon Windows XP f or Windows Vista 2 The Luke Filewalker window appears and an on demand scan is started When the scan is completed the results are displayed 0 2 9 Reacting to detected viruses and malware For the individual protection components of AntiVir Professional you can define how AntiVir Professional reacts to a detected virus or unwanted program in the Configuration under the section Action for concerning files No configurable action options are available for the ProActiv component of the Guard Notification of a detection is always given in the Guard Suspicious application behavior window Action options for the Scanner Interactive In interactive action mode the results of the Scanner scan are displayed in a dialog box This option is enabled as the default setting In the case of Scanner scan you will receive an alert with a list of the affected files when the scan is complete You can use the content sensitive menu to select an action to be executed for the various infected files You can execute the standard actions for all infected files or cancel the Scanner Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically If you enable the option Displa
69. arning of the danger of critical data loss Placed before a link to particularly important information or a tip which makes Avira AntiVir Professional easier to use Placed before an event that follows the previous action The following emphases are used Emphasis Explanation Cursive File name or path data Displayed software interface elements e g window heading window field or options box Bold Clicked software interface elements e g menu item section or button 3 Product information This chapter contains all information relevant to the purchase and use ofAvira AntiVir Professional see chapter Delivery scope see chapter System requirements see chapter Licensing see chapter License Manager Avira AntiVir Professional is a comprehensive and flexible tool you can rely on to protect your computer from viruses malware unwanted programs and other dangers gt Please note the following information Note Loss of valuable data usually has dramatic consequences Even the best virus protection program cannot provide one hundred percent protection from data loss Make regular copies Backups of your data for security purposes Note A program can only provide reliable and effective protection from viruses malware unwanted programs and other dangers if it is up to date Make sure Avira AntiVir Professional is up to date with automatic updates Configure the program accordingly 3 1 Deliv
70. at you consider to be trustworthy via the configuration or via Guard notifications The ProActive component identifies applications using the path the file name and the content We recommend checking the content as malcode can be added to a program through changes such as updated You can determine whether a contents check should be carried out from the type specified For the Contents type the applications specified by path and file name are checked for changes to the file content before they are excluded from monitoring by the ProActiv component If the file contents have been modified the application is again monitored by the ProActiv component For the Path type no contents check is carried out before the application is excluded from monitoring by the Guard To change the exclusion type click on the type displayed Warning Only use the Path type in exceptional cases Malcode can be added to an application through an update The originally harmless application is now malware Note Some trusted applications including for example all application components of AntiVir Professional are by default excluded from monitoring by the ProActive component even though they are not included in the list Input box 85 Avira AntiVir Professional 86 In this box you enter the application to be excluded from monitoring by the ProActiv component To identify the application the full path file name and file extension must be specified The path m
71. ate according to the selection gt Where appropriate select the following additional options availability depends on job type Repeat job if the time has already expired Past jobs are carried out that could not be carried out at the required time for example because the computer was switched off The dialog box Select display mode appears gt Select the display mode of the job window Minimize progress bar only Maximize Entire job window Hide No job window gt Select the Shut down computer option if you want the computer to shut down automatically when the scan is finished This option is only available if the display mode is set to minimized or maximized gt Click Finish Your newly created order appears as activated check mark on the homepage of the section Administration Scheduler gt Where appropriate deactivate jobs which are not to be carried out Use the following icons to further define your jobs u View properties of a job T G Modify job i Delete job Q Start job 31 Avira AntiVir Professional 32 Stop job 9 2 8 On demand scan Targeted scan for active rootkits To scan for active rootkits use the predefined scan profile Scan for rootkits To scan for active rootkits systematically gt Go to Control Center and select the section Local protection Scan Predefined scan profiles appear gt Select the predefined scan profile Scan for active malw
72. ate with the required computer restart when update is available the update and the restart are carried out while users are working on their computers If you have enabled this option it may be useful to select restart routines with a cancel option or reminder function Execution of the product update where a computer restart is required after the next system reboot the update and the restart are carried out after users have started up their computers and logged in Automatic restart routines are recommended for this option Restart settings Restart the computer after n seconds If this option is enabled the necessary restart is carried out automatically after a product update has been executed at the interval specified A countdown message appears with no option for canceling the computer restart Reference Configuration options Reminder message for restart every n seconds If this option is enabled the necessary restart is not carried out automatically after a product update has been executed At the interval specified you will receive restart notifications without cancel options These notifications let you confirm the computer restart or select Remind me again Query whether computer should be restarted If this option is enabled the necessary restart is not carried out automatically after a product update has been executed You will receive one message in which you can confirm the restart or cancel the restart routine Res
73. bled Avira AntiVir Professional detects much more unknown malware however false positives can also be expected 12 3 2 General 12 3 2 1 Exceptions Email addresses not scanned This table shows you the list of email addresses excluded from scanning by AntiVir MailGuard white list Note The list of exceptions is used exclusively by MailGuard with regard to incoming emails Status Icon Description i This email address will no longer be scanned for malware Email address Email that is no longer to be scanned Malware When this option is enabled the email address is no longer scanned for malware Up You can use this button to move a highlighted email address to a higher position If no entry is highlighted or the highlighted address is at the first position in the list this button is not enabled Down You can use this button to move a highlighted email address to a lower position If no entry is highlighted or the highlighted address is at the last position in the list this button is not enabled Input box In this box you enter the email address that you want to add to the list of email addresses not to be scanned Depending on your settings the email address will no longer be scanned in future by the MailGuard Add 91 Avira AntiVir Professional 92 12 3 2 2 12 3 2 3 With this button you can add the email address entered in the input box to the list of email addresses not to be scanned Delete
74. cans avira com OR avira com All URLs with the second and top level domain avira com are excluded from WebGuard scans The specification implies all existing subdomains for avira com www avira com forum avira com avira OR avira All URLs with the second level domain avira are excluded from WebGuard scans The specification implies all existing top level domains or subdomains for avira www avira com www avira de forum avira com a OMAL e All URLs containing a second level domain with the string domain are excluded from WebGuard scans www domain com www new domain de www sample domain1 de net OR net All URLs with the top level domain net are excluded from WebGuard scans www namel net www name2 net Warning Enter the URLs you want to exclude from the WebGuard scan as precisely as possible Avoid specifying an entire top level domain or parts of a second level domain because there is a risk that Internet pages that distribute malware and undesirable programs will be excluded from the WebGuard scan through global specifications under exclusions You are recommended to specify at least the complete second level domain and the top level domain domainname com Reference Configuration options 12 6 1 4 Heuristic This configuration section contains the settings for the heuristic of the Avira AntiVir Professional search engine Avira AntiVir Prof
75. ces the rule priority Rule up Moves the selected rule up one line i e increases the rule priority Rename Allows you to give the selected rule another name Reference Configuration options Note You can add new rules for individual adapters or for all adapters present on the computer To add an adapter rule for all adapters select Computer from the adapter hierarchy that is displayed and click on the Add button Note To change the position of a rule you can also use the mouse to drag the rule to the required position 12 5 3 Application list You can use the application list to create rules specifying how applications access networks You can add applications to lists and set the Allow and Block rules for the selected application using a context menu Access to networks by applications with the Allow rule is permitted Access to networks by applications with the Block rule is denied When applications are added the Allow rule is set All applications that are added are uniquely identified using the MD5 checksum If an application changes following an update for example the application with the rule in question is automatically removed from the application list Following a change the application must be added to the list again and the desired rule reapplied Application list This table shows the list of applications for which rules are defined The symbols indicate whether network access by the applications is allowed
76. ch are executed as specified application rules Note There are two different modes for application rules Privileged and Filtered For application rules in filtered mode the relevant adapter rules are prioritized i e relevant adapter rules are executed after the application rule It is therefore possible that network access may be denied due to a high security level or corresponding adapter rules For application rules in privileged mode adapter rules are ignored If applications are allowed in privileged mode the application is always granted network access 46 9 FAQ Tips This chapter provides a collection of frequently asked questions FAQs relating to Avira AntiVir Professional a troubleshooting section and tips and tricks for using Avira AntiVir Professional see Chapter Troubleshooting see Chapter Keyboard commands see ChapterWindows Security Center 9 1 Troubleshooting Here you will find information on causes and solutions of possible problems The error message The license file cannot be opened appears AntiVir MailGuard does not work There is no network connection available in a virtual machine e g VMWare Virtual PC if Avira Firewall is installed on the host machine and the security level of Avira Firewall is set to medium or high The Virtual Private Network VPN connection is blocked if the security level of Avira Firewall is set to medium or high An email sent via a TSL connectio
77. characters You can use the following key combinations for formatting the message Inserts a tab The current line is indented by several Strg characters to the right Strg Enter inserts a line break The message can include wildcards for information which was found during the search These wildcards are replaced by the actual text when sent The following wildcards can be used VIRUS contains the name of the detected virus or of the unwanted program FILE contains the path and file name of the affected file COMPUTER contains the name of the computer on which the Guard is running NAME contains the name of the user who accessed the affected file ACTION contains the action carried out after the detection of the virus MACADDR contains the MAC address of the computer on which the Guard is running Default The button restores the predefined default text for an alert 144 12 8 7 2 Reference Configuration options Scanner Enable network alerts If this option is enabled network alerts are sent This option is disabled as the default setting Note To enable this option at least one recipient must be entered under General Alerts Network Message to be sent The window shows the message sent to the selected workstation when a virus or unwanted program is detected You can edit this message A text may contain a maximum of 500 characters You can use the following key combinations for formattin
78. cide whether to write to a report file or not if the package complies with the rule Possible rules for monitoring IP packages based on IP protocols IP packages By clicking on the link with the mouse you can decide whether you want to accept or reject specially defined IP packages IP address By clicking on this link with the mouse a dialog window opens in which you can enter the required IP address IP mask By clicking on this link with the mouse a dialog window opens in which you can enter the required IP mask Protocol By clicking on this link with the mouse a dialog window opens in which you can enter the required IP protocol Report file By clicking on the link with the mouse you can decide whether to write to a report file or not if the package complies with the rule Outgoing Rules Outgoing rules are defined to control outgoing traffic by the Avira Firewall You can define an outgoing rule for one of the following protocols IP ICMP UDP and TCP Note When a packet is filtered the corresponding rules are applied successively therefore the rule order is very important Change the rule order only if you are completely aware of what you are doing Buttons Button Description Allows you to create a new rule If you press this button the Add Add new rule dialog box is opened In this dialog box you can select new rules Remove Removes the selected rule Rule a a n Moves the selected rule down one line i e redu
79. col with transfer encoding chunked FAQ Tips Reason WebGuard checks the data sent completely for viruses and undesired programs first of all before the data are loaded into the web browser During a data transfer with transfer encoding chunked WebGuard cannot determine the message length or the data volume gt Enter the configuration of the URL of the web chats as an exception see Configuration WebGuard Exceptions 9 2 Shortcuts Keyboard commands also called shortcuts offer a fast possibility to navigate to retrieve individual modules and to start actions through Avira AntiVir Professional Below we provide you with an overview of the available keyboard commands in Avira AntiVir Professional Please find further indications regarding the functionality in the corresponding chapter of the help 9 2 1 In dialog boxes Shortcut Description Maab Navigation in the Control Center Ctrl Page i Go to next section down a oni Navigation in the Control Center Ctrl Page up Go to previous section Navigation in the configuration sections 1 First use the mouse to set the focus on a configuration section Tab Change to the next option or options group Shift Tab Change to the previous option or options group Change between the options in a marked drop down list or I l between several options in a group of options cones Activate or deactivate a check box if the active option is a Alt underli
80. components for checking the files on your computer system for viruses and malware The Scan section enables you to easily configure and start an on demand scan Predefined profiles enable you to run a scan with preset default options In the same way it is possible to adapt the scan for viruses and unwanted programs to your personal requirements with the help of manual selection not saved or by creating user defined profiles The Guard section displays information on scanned files as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button Online protection In Online protection you will find the components to protect your computer system against viruses and malware from the Internet and against unauthorized network access The MailGuard section shows you all the emails scanned by MailGuard their properties and other statistical data The WebGuard section shows you information on scanned URLs and detected viruses as well as other statistical data which can be reset at any time and enables access to the report file More detailed information on the last virus or unwanted program detected can be obtained practically at the push of a button The Firewall section enables you to configure the basic settings for the Avira Firewall In addit
81. d In addition to the defined frequency the job is carried out when an Internet connection is set up Repeat job if the time has already expired Past jobs are carried out that could not be carried out at the required time for example because the computer was switched off The dialog box Select display mode appears gt Select the display mode of the job window Minimize progress bar only Maximize Entire job window Hide No job window gt Click Finish Your newly created job appears on the home page of the Administration Scan section as activated check mark gt Where appropriate deactivate jobs which are not to be carried out Use the following icons to further define your jobs Q U View properties of a job amp Modify job Cr Delete job Q Start job Q i Stop job 27 Avira AntiVir Professional 28 5 2 3 Start a manual update You have various options for starting an Avira AntiVir Professional update manually When an update is started manually the virus definition file and search engine are always updated A product update can only take place if you have activated the option Download and automatically install product updates in the configuration under General Update To start an Avira AntiVir Professional update manually gt With the right hand mouse button click on the Avira AntiVir Professional tray icon in the taskbar A context menu appears gt Selec
82. d completely fully qualified Example AVWinIni d inst config avwin ini Password Avira AntiVir Professional This option assigns the password that was set for the modification installation and uninstallation to the setup routine The entry is only scanned by the setup routine when a password has been set If a password has been set and the password parameter is missing or wrong the setup routine is aborted Example Password Password123 WebGuard Installs the AntiVir WebGuard 1 Install AntiVir WebGuard 0 Do not install AntiVir WebGuard Example WebGuard 1 RootKit Installs the AntiVir rootkit protection module Without AntiVir rootkit protection the scanner will not be able to scan for rootkits on the system 1 Install AntiVir Rootkit Protection 0 Do not install AntiVir Rootkit Protection Example Root Kit 1 HPS Installs the AntiVir ProActive component AntiVir ProActive is a pattern based detection technology that enables as yet unknown malware to be detected 1 Install ProActive 0 Do not install ProActive Example HIPS 1 Firewall Installs the Avira Firewall component Avira Firewall monitors and controls the incoming and outgoing data traffic on your computer system and protects your computers from threats originating from the Internet or other network environments 1 Install firewall 0 Do not install firewall Example Firewall 1 18 5 Overview of AntiVir Professional
83. d protects you against viruses or malware that reaches your computer from web pages that you load on your web browser from the Internet The Scan heading can be used to set the behavior of the WebGuard component Scan Enable Webguard 12 6 1 1 Reference Configuration options If this option is enabled the web pages you request using an Internet browser are scanned for viruses and malware WebGuard monitors the data transferred from the Internet using the HTTP protocol at ports 80 8080 3128 If any affected web pages are detected the loading of the web pages is blocked If this option is disabled the WebGuard service is still started but the scan for viruses and malware is disabled Drive by protection Drive by protection allows you to make settings to block I Frames also known as inline frames I Frames are HTML elements i e elements of Internet pages that delimit an area of a web page I Frames can be used to load and display different web content usually other URLs as independent documents in a subwindow of the browser I Frames are mostly used for banner advertising In some cases I Frames are used to conceal malware In these cases the area of the I Frame is mostly invisible or almost invisible in the browser The Block Suspect I Frames option allows you to check and block the loading of I Frames Block suspicious l frames If this option is enabled I Frames on the web pages you request are scanned according to certain
84. dium level address Allow ICMP packets from address 0 0 0 0 with mask 0 0 0 0 Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Accepting of ICMP packets With a mouse click on the link you have the choice to allow or deny special defined incoming ICMP packets IP address By clicking on this link with the mouse a dialog window opens in which you can enter the required IP address IP mask By clicking on this link with the mouse a dialog window opens in which you can enter the required IP mask Report file By clicking on the link with the mouse you can decide whether to write to a report file or not if the package complies with the rule 101 Avira AntiVir Professional 102 The advanced feature enables content filtering For example packets can be rejected if they contain some specific data at a certain offset If you do not want to use this option do not select a file or choose an empty file Filtered content Data With a mouse click on the link a dialog box appears in which you can select a file that contains the specific buffer Filtered content Mask With a mouse click on the link a dialog box appears in which you can select the specific mask Filtered content Offset With a mouse click on the link a dialog box appears in which you can define the filtered content offset The offset is computed from where ICMP
85. duler section Shortcut F2 Return Ins Del Reports section Shortcut F3 F4 Return Del Events section Shortcut F3 Return Del Description Rescan object Restore object Send object Restore object to Properties Add file Delete object Description Edit job Properties Insert new job Delete job Description Display report file Print report file Display report Delete report s Description Export event s Show event Delete event s FAQ Tips 03 Avira AntiVir Professional 04 9 3 Windows Security Center 70 Windows XP Service Pack 2 or higher General The Windows Security Center checks the status of a computer for important security aspects If a problem is detected with one of these important points e g an outdated anti virus program the Security Center issues an alert and gives recommendations on how to protect your computer better 9 3 2 The Windows Security Center and Avira AntiVir Professional Firewall You may receive the following information from the Security Center with regard to your firewall Firewall ACTIVE Firewall on Firewall INACTIVE Firewall off After installation of Avira AntiVir Professional and turned off Windows Firewall you receive the following message Avira Firewall is currently ON A Firewall helps protect your computer against viruses and other security threats How does a Firewall help protect my computer Fi
86. e Lexmark Creative Labs ATI nVidia Remember last used state When this option is enabled the option Save action for this application in the dialog box Network event is enabled in the same way as for the last network event If the option Save action for this application of the dialog box Network event was enabled this option is enabled for the following network event If the option Save action for this application was disabled for the last network event this option is also disabled for the following network event Show details In this group of configuration options you can setup the display of detailed information in the Network event window Show details on demand If this option is enabled the detailed information is only displayed in theNetwork event window on request i e the detailed information is displayed by clicking on the Show details button in the Network event window Always show details If this option is enabled detailed information is always displayed in the Network event window Remember last used state If this option is enabled the display of detailed information is administered in the same way as for the previous network event If detailed information was displayed or accessed during the last network event detailed information is displayed for the following network event If detailed information was hidden and not displayed during the last network event detailed information is not displayed for the fol
87. e is contained in the Avira AntiVir Professional installation package Installation is started with a script or batch file and all necessary information is obtained from the control file The script commands therefore replace the usual manual inputs during installation Note Please note that a license file is obligatory for initial installation on the network Note Please note that a Avira AntiVir Professional installation package is required for installation via a network An installation file for internet based installation cannot be used Avira AntiVir Professional can be easily shared on the network with a server login script or via SMS For information on installation and uninstallation on the network see Chapter Command line parameter for the setup program see Chapter Parameter of the file setup inf see Chapter Installation on the network see Chapter Uninstallation on the network Avira AntiVir Professional 14 Note The AntiVir Security Management Center provides another easy option for the installation and uninstallation of Avira AntiVir Professional on the network The AntiVir Security Management Center enables the remote installation and maintenance of AntiVir products on the network For further information please refer to our website http www avira com Installation on the network The installation can be script controlled in batch mode The setup is suitable for the following installations
88. e or Junction Points generated by junction exe which are transparent in the file system Search for Rootkits before scan If this option is enabled and a scan is started the scanner scans the Windows system directory for active rootkits in a so called shortcut This process does not scan your computer for active rootkits as comprehensively as the scan profile Scan for rootkits but it is significantly quicker to perform Important The rootkit scan is not available for Windows XP 64 bit Scan Registry If this option is enabled the Registry is scanned for references to malware If this option is enabled network drives connected to the computer are excluded from the on demand scan This option is recommended when the servers or other workstations themselves are protected with antivirus software for example other workstation installations of Avira AntiVir Professional This option is disabled as the default setting Scan process Allow stopping the scanner If this option is enabled the scan for viruses or unwanted programs can be terminated at any time with the button Stop in the Luke Filewalker window If you have disabled this setting the Stop button in the Luke Filewalker window has a gray background Premature ending of a scan process is thus not possible This option is enabled as the default setting Scanner priority With the on demand scan the Scanner distinguishes between priority levels This is only effective if se
89. e Internet with the help of manipulated data packages Programs can be infiltrated in order to obtain higher access Hoaxes For several years Internet and other network users have received alerts about viruses that are purportedly spread via email These alerts are spread per email with the request that they should be sent to the highest possible number of colleagues and to other users in order to warn everyone against the danger Honeypot Viruses and more A honeypot is a service program or server installed in a network It has the function to monitor a network and to protocol attacks This service is unknown to the legitimate user because of this reason he is never addressed If an attacker examines a network for the weak points and uses the services which are offered by a Honeypot it is logged and an alert is triggered Macro viruses Macro viruses are small programs that are written in the macro language of an application e g WordBasic under WinWord 6 0 and that can normally only spread within documents of this application Because of this they are also called document viruses In order to be active they need that the corresponding applications are activated and that one of the infected macros has been executed Unlike normal viruses macro viruses do consequently not attack executable files but they do attack the documents of the corresponding host application Pharming Pharming is a manipulation of the host file of
90. e and incremental VDF updates via a web server on the Internet or an intranet User friendly licensing in License Manager Integrated Scheduler for planning one off or recurring jobs such as updates or scans Extremely high virus and malware detection via innovative scanning technology scan engine including heuristic scanning method Detection of all conventional archive types including detection of nested archives and smart extension detection High performance multithreading function simultaneous high speed scanning of multiple files AntiVir Firewall for protecting your computer from unauthorized access from the Internet or another network and from unauthorized access to the Internet network by unauthorized users 3 2 System requirements For Avira AntiVir Professional to work perfectly the computer system must fulfill the following requirements Computer as from Pentium at least 266 MHz Operating system Windows 2000 SP4 and update rollup 1 or Windows XP SP2 32 or 64 Bit or Windows Vista 32 or 64 Bit SP 1 recommended Windows 7 32 or 64 Bit Atleast 100 MB of free hard disk memory space more if using Quarantine for temporary storage Atleast 192 MB RAM under Windows 2000 XP Atleast 512 MB RAM under Windows Vista For the installation of Avira AntiVir Professional Administrator rights For all installations Windows Internet Explorer 6 0 or highe
91. e is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristics Macrovirus heuristics Avira AntiVir Professional contains a highly powerful macro virus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD enable AHeAD Avira AntiVir Professional contains a very powerful heuristic in the form of AntiVir AheAD technology which can also detect unknown new malware If this option is activated you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enabled Avira AntiVir Professional detects slightly less unknown malware the risk of false alerts is low in this case Medium detection level This setting is activated by default if you have selected the use of this heuristic High detection level If this option is enabled Avira AntiVir Professional detects much more unknown malware however false positives can also be expected 12 1 2 Report The Scanner has a comprehensive reporting function You thus obtain precise information on the results of an on demand scan The report file contains all entries of the system as we
92. e logic bombs and Trojans In contrast to a worm a virus always requires a program as host where the virus deposits his virulent code The program execution of the host itself is not changed as a rule Rootkit 61 Avira AntiVir Professional 62 A rootkit is a collection of software tools that are installed after a computer system has been infiltrated to conceal logins of the infiltrator hide processes and record data generally speaking to make themselves invisible They attempt to update already installed spy programs and reinstall deleted spyware Script viruses and worms Such viruses are extremely easy to program and they can spread if the required technology is on hand within a few hours via email round the globe Script viruses and worms use one of the script languages such as Javascript VBScript etc to insert themselves in other new scripts or to spread themselves by calling operating system functions This frequently happens via email or through the exchange of files documents A worm is a program that multiplies itself but that does not infect the host Worms can consequently not form part of other program sequences Worms are often the only possibility to infiltrate any kind of damaging programs on systems with restrictive security measures Spyware Spyware are so called spy programs that intercept or take partial control of a computer s operation without the user s informed consent Spyware is designed to
93. e to a report file or not if the package complies with the rule Outgoing Rules Outgoing rules are defined to control outgoing traffic by the Avira Firewall You can define an outgoing rule for one of the following protocols IP ICMP UDP and TCP Note When a packet is filtered the corresponding rules are applied successively therefore the rule order is very important Change the rule order only if you are completely aware of what you are doing Buttons Button Description Allows you to create a new rule If you press this button the Add Add new rule dialog box is opened In this dialog box you can select new rules Remove Removes the selected rule Rule ee nE down Moves the selected rule down one line i e reduces the rule priority Rule up Moves the selected rule up one line i e increases the rule priority Rename Allows you to give the selected rule another name Note You can add new rules for individual adapters or for all adapters present on the computer To add an adapter rule for all adapters select Computer from the adapter hierarchy that is displayed and click on the Add button Note To change the position of a rule you can also use the mouse to drag the rule to the required position 12 4 2 Application rules Application rules for user 103 Avira AntiVir Professional 104 This list contains all users in the system If you are logged in as an administrator you can select the user you want to apply the rul
94. eases E T O 7 AD Modification install ation ee E EAO a a 11 AS ASTANA OM modile sssr R OR 11 aAA Ura S GaN A Oia o ces e aioe eases ma a encase ace asda aces siete iuaa act tec A 12 4 5 Installation and uninstallation on the net work eeeeeccceesseeceeseeeceeeeeeeceeeneeceeeseeeeeeeaes 13 ASL Anistallation On tne Me rw Or kad ais ecccstoead hasais A E A E 14 4 5 2 Uninstallation on the network inches eel head ea a eee 14 4 5 3 Command line parameter for the setup program ccecscccesseneeeeeeteeeeeeeeeeeeeaes 15 454 Parameterof the file setupant cossec ninen e E 15 5 Overview of AntiVir Professional cccccccccccscccsccccccccccscccececcccccccscscscsceceee 19 Ok Wserintertace atid operation sssncctamvasceacnstesautemns seasns R a 19 DLL Control Center sicctacatAcraca lesen E A T a E aaa 19 AEZ COMPGULATO Naer a TET N REEE 21 LS Aray ICON arsi e T TE A ates E E TO 25 Dae OW TOn pe E A ee eaucanntegsyaee 26 52L AciVvale GEIS Ease EE desaatonma saasmors seven aadencatenandnets 26 5 2 2 Avira AntiVir Professional automatic Update cccccccccesesssececeeeesteeeeeeeseneeeeeess 26 PAo Oban Aman Ua Upda eean E 28 5 2 4 On demand scan Using a scan profile to scan for viruses and malware 28 5 2 5 On demand scan Scan for viruses and malware using Dragamp Drop 30 5 2 6 On demand scan Scan for viruses and malware via the context menu 30 5 2 7 On dem
95. ect directories Directory including sub directories black check mark Directory excluding sub directories green check mark Sub directories of one directory only grey check mark sub directories have black check marks No directory no check mark If you want to create a new scan profile gt Click on the e Create new profile icon The profile New profile appears below the profiles previously created gt Where appropriate rename the scan profile by clicking on the icon 29 Avira AntiVir Professional 30 gt Highlight the nodes and directories to be saved by clicking on the check box of the respective directory level The following options are available Select directories Directory including sub directories black check mark Directory excluding sub directories green check mark Sub directories of one directory only grey check mark sub directories have black check marks No directory no check mark 9 2 9 On demand scan Scan for viruses and malware using Dragamp Drop To scan for viruses and malware systematically using Drag amp Drop vf The Avira AntiVir Professional Control Center has been opened gt Highlight the file or directoryyou want to scan gt Use the left hand mouse button to drag the highlighted file or directory into the Control Center The Luke Filewalker window appears and an on demand scan is started When the scan is completed the
96. ed Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Configuration options the local port is in range 0 65535 and the remote port is in range 53 67 68 123 Apply rule to open ports Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Accepting of UDP packets With a mouse click on the link you have the choice to allow or deny special defined incoming UDP packets IP address By clicking on this link with the mouse a dialog window opens in which you can enter the required IP address IP mask By clicking on this link with the mouse a dialog window opens in which you can enter the required IP mask 117 Avira AntiVir Professional 118 Local ports With a mouse click on this link a dialog box appears in which you can define the local port number s or complete port ranges Remote ports With a mouse click on this link a dialog box appears in which you can define the remote port number s or complete port ranges Application method With a mouse click on this link you have the choice to apply this rule to all ports or only to all opened ports Report file By clicking on the link with the mouse you can decide whether to write to a report file or not if the package complies with the rule The advanced feature enables content filtering For example packets can be rejected if
97. ed files on network drives from scanning by the Guard enter the files in the list of file objects to be excluded see Guard Scan Exceptions Enable caching If this option is enabled monitored files on network drives will be made available in the Guard s cache Monitoring of network drives without the caching function is more secure but does not perform as well as the monitoring of network drives with caching Action for concerning files Action for concerning files You can define the actions to be carried out by Guard when a virus or unwanted program is detected Interactive If this option is enabled a desktop notification appears when Guard detects a virus or unwanted program You have the option of removing the detected malware or accessing other possible virus treatment actions via the Details button The actions are displayed in a dialog window Your license data will be displayed in the next window This option is enabled as the default setting Permitted actions In this display box you can specify the virus management actions that should be available as further actions in the dialog window You must activate the corresponding options for this repair Reference Configuration options Guard repairs the infected file if possible rename Guard renames the file Direct access to these files e g with double click is therefore no longer possible The file can be repaired at a later time and renamed again Quar
98. eive a desktop notification if the Firewall has denied i e blocked data traffic from an IP address Application rules The application rules options are used to set the configuration options for application rules in the Firewall Application rules section Advanced options If this option is enabled you can regulate different network accesses of an application on an individual basis Basic settings If this option is enabled only one action can be set for different network accesses of the application Preferred mode If the option is enabled all users can change application rules or create new ones If this option is disabled only users with administrator rights can change application rules or create new ones Application rules are displayed in the configuration under Firewall Application rules where they can be changed or added Application rules can be chnaged in the Control Center under Online protection Firewall and in the Network event window 12 4 9 Popup settings Popup settings Inspect process launch stack If this option is enabled the process stack inspection allows a more accurate control The Firewall will assume that any of the untrustworthy processes in the stack may actually be the one accessing the network through its child process Therefore a different popup window will be opened for each untrustworthy process in the process stack This option is disabled as the default setting Allow multiple popups per p
99. email gateways work with anti virus software you should also provide the file s with a password please remember to tell us the password You can also send us the suspect file via our website Reporting false positives If you believe that Avira AntiVir Professional reports something about a file that is most likely clean send the required file packed WinZIP PKZip Arj etc in the attachment of an email to virus professional avira com As some email gateways work with anti virus software you should also provide the file s with a password please remember to tell us the password Your feedback for more security At Avira GmbH the security of our customers is our top priority For this reason we don t just have an in house expert team who tests the quality and security of every Avira GmbH solution before the product is released We also attach great importance to the indications regarding security relevant gaps which could develop and we treat those frankly If you think you have detected a security gap in one of our products please send us an email to vulnerabilities professional avira com 12 Reference Configuration options The configuration reference documents all configuration options available in Avira AntiVir Professional 12 1 Scanner The Scanner section of the Configuration is responsible for the configuration of the on demand scan 12 1 1 Scan Here you define the basic behavior of the scan routine for an
100. en deleted replaced by a default text The body of the email is delivered The affected attachment can be delivered later by the quarantine manager Ignore The affected email is delivered Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignoreoption in exceptional cases Disable the preview in your mail client never open any attachments with a double click MailGuard actions Outgoing emails Move mail to quarantine do not send The email together with all attachments is copied to Quarantine and is not sent The email remains in the outbox of your email client You receive an error message in your email program All other emails sent from your email account will be scanned for malware Block sending of mails do not send The email is not sent and remains in the outbox of your email client You receive an error message in your email program All other emails sent from your email account will be scanned for malware Ignore The affected email is sent Warning Viruses and unwanted programs can penetrate the computer system of the email recipient in this way WebGuard actions Deny access The website requested from the web server and or any data or files transferred are not sent to your web browser An error message to notify you that access has been denied is displayed in the web browser Move to quarantine The website requested from the web serve
101. ense Manager opens OR gt Inthe Avira AntiVir Professional Control Center select the menu item Help Load license file Note In Windows Vista the User Account Control dialog box appears Log in as administrator if appropriate Click Continue gt Highlight the license file and click Open A message appears gt Click OK to confirm The license is activated gt If necessary restart your system 9 2 2 Avira AntiVir Professional automatic update To create a job with the AntiVir Scheduler to update Avira AntiVir Professional automatically gt Inthe Control Center select the Management Scheduler section TA ee gt Click on the Create new job with the wizard icon The dialog box Name and description of job appears gt Give the job a name and where appropriate a description Overview of AntiVir Professional The dialog box Type of job is displayed Select Update job from the list The dialog box Time of job appears v tve Select a time for the update Immediately Daily Weekly Interval Single Login Note We recommend that you update Avira AntiVir Professional regularly and often The recommended update interval is 60 minutes gt Where appropriate specify a date according to the selection gt Where appropriate select additional options availability depends on type of job Also start job when Internet connection is establishe
102. epending on the operating system In Windows XP and 2000 Cs F This icon restores the files to a directory of your choice This icon restores the files to their original directory In Windows Vista 37 Avira AntiVir Professional In Microsoft Windows Vista the control center at the moment only has limited rights e g for access to directories and files Certain actions and file accesses can only be carried out in the control centre with extended administrator rights These extended administrator rights must be granted at the start of each scan via a scan profile F This icon restores the files to a directory of your choice G This icon restores the files to their original directory If extended administrator rights are necessary to access this directory a corresponding request appears To restore files in quarantine Warning This could result in loss of data and damage to the operating system of the computer Only use the function Restore selected object in exceptional cases Only restore files that could be repaired by a new scan i File rescanned and repaired gt Inthe Control Center select the section Administration Quarantine Note I Emails and email attachments can only be restored using the option D and if they have the extension eml To restore a file to its original location gt Highlight the file and click on the Windows 2000 XP G Windows Vista Ge Th
103. er Use the following proxy server If your web server connection is set up via a proxy server you can enter the relevant information here Address Please enter the URL or the IP address of the proxy server you should use to connect to the web server Port Please enter the port number of the proxy server you should use to connect to the web server Login name Enter your login name on the proxy server here Login password Enter the relevant password for logging in on the proxy server here For security the actual characters you type in this space are replaced by asterisks Examples Address proyx domain com Port 8080 Address 192 168 1 100 Port 3128 General 12 8 1 Email With certain events Avira AntiVir Professional can send alerts and messages via email to one or more recipients This is done with the Simple Message Transfer Protocol SMTP The messages can be triggered by various events The following components support email sending 137 Avira AntiVir Professional 138 Guard Sending notifications Scanner Sending notifications Updater Sending notifications Note Please note that ESMTP is not supported In addition an encrypted transfer via TLS Transport Layer Security or SSL Secure Sockets Layer is currently not possible Email messages SMTP Server Enter the name of the host to be used here either its IP address or the direct host name The maximum possible length of t
104. er rights must be available on the file server 135 Avira AntiVir Professional 136 12 7 4 Web server The update can be performed directly via a web server on the Internet or the intranet Web server connection Use existing connection network This setting is displayed if your connection is used via a network Use the following connection This setting is displayed if you define your connection individually The Updater automatically detects which connection options are available Connection options which are not available are grayed out and cannot be activated A dial up connection can be established manually via a phone book entry in Windows for example User Enter the user name of the selected account Password Enter the password for this account For security the actual characters you type in this space are replaced by asterisks Note If you have forgotten an existing Internet account name or password contact your Internet Service Provider Note The automatic dial up of the updater through so called dial up tools e g SmartSurfer Oleco is currently not available in Avira AntiVir Professional Terminate a dial up connection that was set up for the update If this option is enabled the RDT connection made for the update is automatically interrupted again as soon as the download has been successfully carried out Note This option is not available under Vista Under Vista the dial up connec
105. ery scope Avira AntiVir Professional gives you the following functions Control Center for monitoring administering and controlling the entire program Central configuration with user friendly standard and advanced options and context sensitive help Scanner On Demand Scan with profile controlled and configurable scan for all known types of virus and malware Integration into the Windows Vista User Account Control allows you to carry out tasks requiring administrator rights Guard On Access Scan for continuous monitoring of all file access attempts ProActive component for the permanent monitoring of program actions for 32 bit system only not available under Windows 2000 MailGuard POP3 Scanner IMAP Scanner and SMTP Scanner for the permanent checking of emails for viruses and malware Checking of email attachments is included WebGuard for monitoring data and files transferred from the Internet using the HTTP protocol monitoring of ports 80 8080 3128 Integrated quarantine management to isolate and process suspicious files Avira AntiVir Professional Rootkit protection for detecting hidden malware installed in your computer system rootkits Not available under Windows XP 64 bit Direct access to detailed information on the detected viruses and malware via the Internet Simple and quick updates to the program virus definitions and search engine through Single File Updat
106. es for If you are not a privileged user you can see only the user currently logged on Application list This table shows the list of applications for which rules are defined The application list contains the settings of each application that was executed and had a rule saved since the Avira Firewall was installed Normal view Description Application Name of the application Displays the selected application rule mode In filtered mode adapter rules are checked and executed after execution of the application rule In privileged mode adapter rules are ignored Click on the link to switch to a different mode Mode Shows the action that the Avira Firewall will automatically take when the application is using the network whatever the network Action usage type is With a mouse click on the link you can switch to another action type The action types are Ask Allow or Deny Ask is the default action Extended configuration If the network accesses of an application require individual rules you can create the application rules based on packet filters in the same way as you created the adapter rules To change to the extended configuration of the application rules first activate expert mode Then change the applications rules setting in the Firewall Settings section Enable the Extended Settings option and save the setting by clicking Accept or OK In the firewall configuration select the Firewall Application rules section An addi
107. essional contains very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristics Macrovirus heuristics Avira AntiVir Professional contains a highly powerful macro virus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD enable AHeAD Avira AntiVir Professional contains a very powerful heuristic in the form of AntiVir AheAD technology which can also detect unknown new malware If this option is activated you can define how aggressive this heuristic should be This option is enabled as the default setting Low detection level If this option is enab
108. exploit infected computers for commercial gain Trojan horses short Trojans Trojans are pretty common nowadays We are talking about programs that pretend to have a particular function but that show their real image after execution and carry out a different function that in most cases is destructive Trojan horses cannot multiply themselves which differentiates them from viruses and worms Most of them have an interesting name SEX EXE or STARTME EXE with the intention to induce the user to start the Trojan Immediately after execution they become active and can for example format the hard disk A dropper is a special form of Trojan that drops viruses i e embeds viruses on the computer system Zombie A Zombie PC is a computer that is infected with malware programs and enables hackers to abuse computers via remote control for criminal purposes On command the affected PC starts denial of service DoS attacks for example or sends spam and phishing emails 11 Info and Service 11 2 11 3 This chapter contains information on how to contact us see Chapter Contact address see Chapter Technical support see Chapter Suspicious files see Chapter Report false positives see Chapter Your feedback for more security Contact address If you have any questions or requests concerning the Avira AntiVir Professional product range we will be pleased to help you You will find our contact addresses in the Control Center under
109. f the report function is activated WebGuard also appends an entry to the event log if the relevant option is enabled 125 Avira AntiVir Professional 126 Quarantine In the event of a virus or malware being detected the website requested from the web server and or the transferred data and files are moved into quarantine The affected file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center ignore The website requested from the web server and or the data and files that were transferred are forwarded on by WebGuard to your web browser Default This button allows you to select an action that is activated in the dialog box by default when a virus is detected Select the action that is to be activated by default and click on the Default button Click here for more information Show progress bar If this option is enabled a desktop notification appears with a download progress bar if a download of website content exceeds a 20 second timeout This desktop notification is designed in particular for downloading websites with larger data volumes If you are surfing with WebGuard website contents are not downloaded incrementally in the Internet browser as they are scanned for viruses and malware before being displayed in the Internet browser This option is disabled as the default setting Automatic If this option is enabled then no dialog box for
110. file accesses by processes recorded in the list are excluded from the scan for viruses and unwanted programs The Windows Explorer and the operating system itself cannot be excluded A corresponding entry in the list is ignored B The button opens a window in which you can select an executable file Processes TheProcesses button opens the Process selection window in which the running processes are displayed Add With this button you can add the process entered in the input box to the display window Delete With this button you can delete a selected process from the display window File objects to be omitted by the Guard All file accesses to objects in this list are excluded from monitoring by the Guard Input box In this box you can enter the name of the file object that is not included in the on access scan No file object is entered as the default setting Note The entries in the list must have no more than 6000 characters in total Reference Configuration options Note For each drive you can specify a maximum of 20 exceptions by entering the complete path starting with the drive letter E g C Program Files Application Name log The maximum number of exceptions without a complete path is 64 For example log computer1 C directory1 B The button opens a window in which you can select the file object to be excluded Add With this button you can add the file object entered in the input box to the display
111. files or directories 4 4 Uninstallation If you wish to remove Avira AntiVir Professional from your computer you can use the option Add or Remove Programs to Change Remove programs in the Windows Control Panel 12 Installation and uninstallation To uninstall Avira AntiVir Professional e g in Windows XP and Windows Vista v Open the Control Panel via the Windows Start menu gt Double click on Programs Windows XP Software gt Select Avira AntiVir Professional and clickRemove p You will be asked if you really want to remove the program aa You will be asked if you want to re enable Windows Firewall the Avira Firewall is disabled All components of the program are removed gt Click on Finish to complete uninstallation Where appropriate a dialog box appears recommending that your computer be restarted Avira AntiVir Professional is uninstalled and all directories files and registry entries for Avira AntiVir Professional are deleted when your computer is restarted 4 5 Installation and uninstallation on the network To simplify installation of Avira AntiVir Professional on a network of multiple client computers for the system administrator Avira AntiVir Professional has a special procedure for the initial installation and the modification installation For automatic installation of Avira AntiVir Professional the setup program works with the control file setup inf The setup program presetup ex
112. files with this name irrespective of the path or drive are not scanned Add With this button you can add the file object entered in the input box to the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Note If you add a complete partition to the list of the file objects only those files which are saved directly under the partition will be excluded from the scan which does not apply for files in sub directories on the corresponding partition Example File object to be skipped D D file txt will be excluded from the scan of the Scanner D folder file txt will not be excluded from the scan Reference Configuration options 12 1 1 4 Heuristic This configuration section contains the settings for the heuristic of the Avira AntiVir Professional search engine Avira AntiVir Professional contains very powerful heuristics that can proactively uncover unknown malware i e before a special virus signature to combat the damaging element has been created and before a virus guard update has been sent Virus detection involves an extensive analysis and investigation of the affected codes for functions typical of malware If the code being scanned exhibits these characteristic features it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected cod
113. g the message Inserts a tab The current line is indented by several Strg Tab characters to the right Strg Enter inserts a line break The message can include wildcards for information which was found during the search These wildcards are replaced by the actual text when sent The following wildcards can be used VIRUS contains the name of the detected virus or of the unwanted program YNAME contains the name of the logged in user using the Scanner Default The button restores the predefined default text for an alert Email Email With certain events Avira AntiVir Professional can send alerts and messages via email to one or more recipients This is done with the Simple Message Transfer Protocol SMTP The messages can be triggered by various events The following components support email sending Guard Sending notifications Scanner Sending notifications Updater Sending notifications Note Please note that ESMTP is not supported In addition an encrypted transfer via TLS Transport Layer Security or SSL Secure Sockets Layer is currently not possible Email messages SMTP Server 145 Avira AntiVir Professional 146 Enter the name of the host to be used here either its IP address or the direct host name The maximum possible length of the host name is 127 characters For example 192 168 1 100 or mail musterfirma de Sender address In this input box enter the email
114. h a specified extension are scanned All file types that may contain viruses and unwanted programs are preset The list can be edited manually via the button File extension This setting is activated by default and is recommended Note If this option is enabled and you have deleted all entries from the list with file extensions this is indicated with the text No file extensions under the button File extensions File extensions With the aid of this button a dialog window is opened in which all file extensions are displayed that are scanned in Use file extension list mode Default entries are set for the extensions but entries can be added or deleted Note Please note that the file extension list may vary from version to version Archives Scan archives If this option is enabled then archives will be scanned Compressed files are scanned then decompressed and scanned again This option is deactivated by default The archive scan is restricted by the recursion depth the number of files to be scanned and the archive size You can set the maximum recursion depth the number of files to be scanned and the maximum archive size Note This option is deactivated by default since the process puts heavy demands on the computer s performance It is generally recommended that archives be checked using an on demand scan Maximum recursion depth When scanning archives the Guard uses a recursive scan Archives in archives are also unpac
115. h you can enter the required IP mask Local ports With a mouse click on this link a dialog box appears in which you can define the local port number s or complete port ranges Remote ports With a mouse click on this link a dialog box appears in which you can define the remote port number s or complete port ranges Application method With a mouse click on this link you have the choice to apply this rule to all ports or only to all opened ports Report file By clicking on the link with the mouse you can decide whether to write to a report file or not if the package complies with the rule Reference Configuration options The advanced feature enables content filtering For example packets can be rejected if they contain some specific data at a certain offset If you do not want to use this option do not select a file or choose an empty file Filtered content Data With a mouse click on the link a dialog box appears in which you can select a file that contains the specific buffer Filtered content Mask With a mouse click on the link a dialog box appears in which you can select the specific mask Filtered content Offset With a mouse click on the link a dialog box appears in which you can define the filtered content offset The offset is computed from where UDP header ends Predefined rules for the ICMP traffic monitor Setting Low Setting Medium Setting High Do not discard Same rule as for ICMP based on IP me
116. he action selected under Secondary action is carried out Note The option Secondary action can only be selected if the setting repair was selected under Primary action repair If this option is enabled the Scanner repairs affected files automatically If the Scanner cannot repair an affected file it carries out the action selected under Secondary action Note An automatic repair is recommended but means that the Scanner modifies files on the workstation delete If this option is enabled the file is deleted This process is much faster than overwrite and delete overwrite and delete If this option is enabled the Scanner overwrites the file with a default pattern and then deletes it It cannot be restored rename If this option is enabled the Scanner renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Quarantine 69 Avira AntiVir Professional 70 12 1 1 2 If this option is enabled the Scanner moves the file to the quarantine These files can later be repaired or if necessary sent to the Avira Malware Research Center Secondary action The option Secondary action can only be se
117. he host name is 127 characters For example 192 168 1 100 or mail musterfirma de Sender address In this input box enter the email address of the sender The maximum length of the sender s address is 127 characters Authentication Some mail servers expect a program to verify itself to the server log in before an email is sent Avira AntiVir Professional can transmit alerts with authentication to the SMTP server via email Use authentication If this option is enabled a user name and a password can be entered in the relevant boxes for login authentication User name Enter your user name here Password Enter the relevant password here The password is saved in encrypted form For security the actual characters you type in this space are replaced by asterisks Send test email When you click on the button Avira AntiVir Professional attempts to send a test email to the sender address to check the data entered 12 8 2 Extended threat categories Selection of extended threat categories Avira AntiVir Professional protects you against computer viruses In addition you can scan according to the following extended threat categories Backdoor Clients BDC Dialer DIALER Games GAMES Reference Configuration options Jokes JOKES Security Privacy Risk SPR Adware Spyware ADSPY Unusual runtime packers PCK Double Extension Files HEUR DBLEXT Phishing A
118. header ends Predefined rules for IP packets Setting Low Setting Medium Setting High Deny all IP packets Deny IP packets from address 0 0 0 0 with mask 0 0 0 0 Don t log when packet matches rule Accepting rejecting IP packets By clicking on the link with the mouse you can decide whether you want to accept or reject specially defined IP packages IP address By clicking on this link with the mouse a dialog window opens in which you can enter the required IP address IP mask By clicking on this link with the mouse a dialog window opens in which you can enter the required IP mask Report file By clicking on the link with the mouse you can decide whether to write to a report file or not if the package complies with the rule Possible rules for monitoring IP packages based on IP protocols IP packages By clicking on the link with the mouse you can decide whether you want to accept or reject specially defined IP packages IP address By clicking on this link with the mouse a dialog window opens in which you can enter the required IP address IP mask 12 4 1 2 Reference Configuration options By clicking on this link with the mouse a dialog window opens in which you can enter the required IP mask Protocol By clicking on this link with the mouse a dialog window opens in which you can enter the required IP protocol Report file By clicking on the link with the mouse you can decide whether to writ
119. hen reading If this option is enabled the Guard scans the files before they are read or executed by the application or the operating system Scan when writing If this option is enabled the Guard scans a file when writing You can only access the file again after this process has been completed Scan when reading and writing If this option is enabled the Guard scans files before opening reading and executing and after writing This option is enabled as the default setting and is recommended Files The Guard can use a filter to scan only those files with a certain extension type Ll files Reference Configuration options If this option is enabled all files irrespective of their content and their file extension are scanned for viruses or unwanted programs i e the filter is not used Note If All files is enabled the button File extensions cannot be selected Smart Extensions If this option is enabled the selection of the files scanned for viruses or unwanted programs is automatically chosen by Avira AntiVir Professional This means that Avira AntiVir Professional decides whether the files are scanned or not based on their content This procedure is somewhat slower than Use file extension list but more secure since not only on the basis of the file extension is scanned Note If Smart Extensions is enabled the button File extensions cannot be selected Use file extension list If this option is enabled only files wit
120. henever an update fails No connection to the download server could be created or the update files could not be installed that no update is necessary If this option is enabled you will receive a desktop notification whenever an update is started but installation of the files is not necessary as your program is up to date that you are logged on with administrator rights If this option is enabled when you log on to your computer you will receive an alert if your user account includes administrator rights For security reasons it is recommended that you work with restricted user rights By restricting the user rights with which you work on your computer you prevent the automatic installation of unwanted programs and the unauthorized changing of system settings 12 8 8 Events Limit size of event database Limit maximum number of events to n entries If this option is enabled the maximum number of events listed in the event database can be limited to a certain size possible values 100 to 10 000 entries If the number of entered entries is exceeded the oldest entries are deleted Delete events older than n day s If this option is enabled events listed in the event database are deleted after a certain period of time possible values 1 to 90 days This option is enabled as the default setting with a value of 30 days Reference Configuration options When this option has been activated the size of the event database is not lim
121. iVir Professional and the Configuration expert mode Choose Scanner Scan Files All files and confirm with OK Start a scan of all local drives Start the computer in Normal Mode T YYY YYY Y Carry out a scan in Normal Mode a If no other viruses or malware have been found activate System Restore if it is available and to be used The status of the tray icon is disabled Reason AntiVir Guard is disabled P In the Control Center in the section Overview Status in theAntiVir Guard panel click on the Enable link Reason AntiVir Guard is blocked by a firewall b gt Define a general approval for AntiVir Guard in the configuration of your firewall AntiVir Guard only works with the address 127 0 0 1 localhost An Internet connection is not established The same applies to AntiVir MailGuard Otherwise gt Check the startup type of the AntiVir Guard service If necessary enable the service In the taskbar select Start Settings Control Panel Start the configuration panel Services with a double click under Windows 2000 and Windows XP the services applet is located in the sub directory Administrative Tools Find the entry Avira AntiVir Guard Automatic must be entered as the startup type and Started as the status If necessary start the service manually by selecting the relevant line and the button Start If an error message appears please check the event display The computer is extremely slow
122. ied There is no way of creating specific application rules If Avira AntiVir Professional is administered by the Avira Security Management Center the following firewall setting options in the AntiVir Professional Control Center on client computers are deactivated Setting of the firewall safety levels Setting of adapter and application rules 12 5 1 General settings Advanced options Lock Windows host file If the option is enabled the Windows host file is write protected Manipulation is no longer possible For example malware is not able to redirect you to undesired websites Game Mode enable When this option is active Avira Firewall gaming mode is automatically activated when an application is executed in full screen mode on your computer system In gaming mode all defined adapter and application rules apply Applications for which no rules are defined with the Allow or Deny actions are temporarily allowed to access the network so that no popup windows appear with questions about the network event Stop Windows Firewall on startup If this option is enabled the Windows Firewall is deactivated when the computer is rebooted This option is enabled as the default setting Firewall enable If the option is activated the Avira Firewall is enabled and protects your computer from risks originating from the Internet and other networks Reference Configuration options Automatic rule timeout Block forever If this op
123. ification mode The selected default action for the relevant files is preselected in individual and expert notification mode Note The action repair cannot be selected as the default action Reference Configuration options Note If you have selected Delete or Overwrite and Delete as the default action and wish to set the notification mode to combined you should note the following In the case of heuristic hits the affected files are not deleted but are instead moved to quarantine Click here for more information Automatic If this option is enabled then no dialog box for selecting an action appears following the detection of a virus or unwanted program The Scanner reacts according to the settings you define in this section Backup to quarantine If this option is enabled the Scanner creates a backup copy before carrying out the requested primary or secondary action The back up copy is saved in quarantine where the file can be restored if it is of informative value You can also send the backup copy to the Avira Malware Research Center for further investigation Display detection alerts If this option is activated then for each detection of a virus or unwanted program a warning message appears showing the actions being executed Primary action Primary action is the action carried out when the Scanner finds a virus or an unwanted program If the option repair is selected but a repair of the file involved is not possible t
124. ing dot the string is interpreted as a top level domain e g net for all NET Domains www domain net Note You can also use the wildcard for any number of characters when specifying URLs You can also use leading or concluding dots in combination with wildcards to indicate the domain level domainname domainname com name com valid but not recommended Specifications without dots like name are interpreted as part of a top level domain and are not advisable 129 Avira AntiVir Professional 130 Warning All websites on the list of excluded URLs are downloaded into the Internet browser without further scanning by the web filter or WebGuard For all entries in the list of excluded URLs the entries in the web filter see WebGuard Scan Blocked access are ignored No scan for viruses and malware is carried out Only trusted URLs should therefore be excluded from WebGuard scans Add The button allows you to copy the URL entered in the input field Internet address to the viewer window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected Examples Skipped URLs www avira com OR www avira com All URLs with the domain www avira com are excluded from WebGuard scans www avira com en pages index php www avira com en support index html www avira com en download index html URLs with the domain www avira de are not excluded from WebGuard s
125. ion the current data transfer rate and all active applications using a network connection are displayed Administration In Administration you will find tools for isolating and managing suspicious or infected files and for planning recurring tasks The Quarantine section contains the so called Quarantine Manager This is the central point for files already placed in quarantine or for suspect files which you would like to place in quarantine It is also possible to send a selected file to the Avira Malware Research Center by email The Scheduler section enables you to configure scheduled scanning and update jobs and to adapt or delete existing jobs 9 1 2 Configuration You can define AntiVir Professional settings in the Configuration After installation AntiVir Professional is configured with standard settings ensuring optimal protection for your computer system However your computer system or your specific requirements for AntiVir Professional may mean you need to adapt the protective components of AntiVir Professional 21 Avira AntiVir Professional 22 G Avira AntiVir Professional Avira AntiVir Professional TA A A 3 Scanner gt Scan Expert mode Files Additional settings E 0 Standard configuration C All files Scan boot sectors of selected drives J Scanner a P Scan Action on detection Use file extension list Ignore offline files b Further actions e ob b Archives DIERB
126. ions 23 Avira AntiVir Professional 24 The following configuration options are available Scanner Configuration of on demand scan Scan options Action on detections File scan options On demand scan exceptions On demand scan heuristics Report function setting Guard Configuration of on access scan Scan options Action on detections On access scan exceptions On access scan heuristics Report function setting MailGuard Configuration of MailGuard Scan options Enable the monitoring of POP3 accounts IMAP accounts outgoing emails SMTP Actions on malware MailGuard scan heuristics MailGuard scan exceptions Configuration of cache empty cache Configuration of a footer in sent emails Report function setting WebGuard Configuration of WebGuard Scan options enabling and disabling the WebGuard Action on detections Blocked access Unwanted file types and MIME types Web filter for known unwanted URLS malware phishing etc WebGuard scan exceptions URLs file types MIME types WebGuard heuristics Report function setting Firewall Configuration of the Firewall Adapter rule setting User defined application rule settings List of trusted producers exceptions for network access by applications Expanded settings Timeout for rules lock Windows host file stop Windows Firewall notifications Popup settings alerts for network access by applications Overview of AntiVir Professi
127. is option is not available for emails Note I Emails and email attachments can only be restored using the option W and if they have the extension eml A message appears asking if you want to restore the file gt Click Yes The file is restored to the directory it was in before it was moved to quarantine To restore a file to a specified directory gt Highlight the file and click on G A message appears asking if you want to restore the file gt Click Yes The Windows default window for selecting the directory appears gt Select the directory to restore the file to and confirm The file is restored to the selected directory 9 2 12 Quarantine move suspicious files to quarantine To move a suspect file to quarantine manually gt Inthe Control Center select the section Administration Quarantine 38 Overview of AntiVir Professional O gt Click on The Windows default window for selecting a file appears gt Select the file and confirm The file is moved to quarantine You can scan files in quarantine with the AntiVir Scanner e see Chapter Quarantine Handling quarantined files qua 9 2 13 Scan profile Amend or delete file type in a scan profile To stipulate additional file types to be scanned or exclude specific file types from the scan in a scan profile only possible for manual selection and customized scan profiles i In the Control Center go to the Local pr
128. is recommended if the Avira AntiVir Professional virus definition file has been updated and a false positive report is suspected This enables you to confirm a false positive with a rescan and restore the file gt Highlight the file and click on P The file is scanned for viruses and malware using the on demand scan settings After the scan the dialog Scan statistics appears which displays statistics on the status of the file before and after the rescan To delete a file DP gt Highlight the file and click on T If you want to upload the file to a Avira Malware Research Center web server for analysis gt Highlight the file you want to upload E gt Click on A dialog opens with a form for inputting your contact data gt Enter all the required data gt Select a type Suspicious file or False positive Overview of AntiVir Professional gt Click OK The file is uploaded to a Avira Malware Research Center web server in compressed form Note In the following cases analysis by the Avira Malware Research Center is recommended Heuristic hits Suspicious file During a scan a file has been classified as suspicious by AntiVir Professional and moved to quarantine Analysis of the file by the Avira Malware Research Center has been recommended in the virus detection dialog box or in the report file generated by the scan Suspicious file You consider a file to be suspicious and have therefore moved this file t
129. ist are downloaded into the Internet browser without further scanning of the blocked access List of file and MIME types to be blocked in WebGuard Scan Blocked access or by WebGuard For all entries on the exclusion list the entries on the list of file and MIME types to be blocked are ignored No scan for viruses and malware is carried out MIME types Examples for media types text for text files image for graphics files video for video files audio for sound files application for files linked to a particular program Examples Excluded file and MIME types audio All audio media type files are excluded from WebGuard scans video quicktime All Quicktime sub type video files qt mov are excluded from WebGuard scans pdf All Adobe PDF files are excluded from WebGuard scans Add The button allows you to copy MIME and file types from the input field into the display window Delete The button deletes a selected entry from the list This button is inactive if no entry is selected URLs skipped by WebGuard All URLs in this list are excluded from WebGuard scans Input box Input box You can specify parts of the URL using leading or concluding dots to indicate the domain level domainname de for all pages and all subdomains of the domain Indicate websites with any top level domain com or net with a concluding dot domainname If you indicate a string without a leading or conclud
130. ite to a report file or not if the package complies with the rule The advanced feature enables content filtering For example packets can be rejected if they contain some specific data at a certain offset If you do not want to use this option do not select a file or choose an empty file Filtered content Data With a mouse click on the link a dialog box appears in which you can select a file that contains the specific buffer Filtered content Mask With a mouse click on the link a dialog box appears in which you can select the specific mask Filtered content Offset With a mouse click on the link a dialog box appears in which you can define the filtered content offset The offset is computed from where ICMP header ends Predefined rules for IP packets Setting Low Setting Medium Setting High Deny all IP packets Deny IP packets from address 0 0 0 0 with mask 0 0 0 0 Don t log when packet matches rule Accepting rejecting IP packets By clicking on the link with the mouse you can decide whether you want to accept or reject specially defined IP packages IP address By clicking on this link with the mouse a dialog window opens in which you can enter the required IP address IP mask By clicking on this link with the mouse a dialog window opens in which you can enter the required IP mask Report file 119 Avira AntiVir Professional 120 12 5 2 2 By clicking on the link with the mouse you can de
131. ited However a maximum of 20 000 entries are displayed in the program interface under Events 12 8 9 Limit reports Limit number of reports When this option is enabled the maximum number of reports can be limited to a specific amount Values between 1 and 300 are permissible If the specified number is exceeded then the oldest report at that time is deleted Delete all reports more than n day s old If this option is enabled reports are automatically deleted after a specific number of days Permissible values are 1 to 90 days This option is enabled by default with a value of 30 days If this option is enabled the number of reports is not restricted 153 Avira AntiVir Professional Wwww avira com Avira GmbH Lindauer Str 21 88069 Tettnang Germany Telephone 49 0 7542 500 0 Fax 49 0 7542 525 10 Internet http www avira com AntiVir is a registered trademark of the Avira GmbH All other brand and product names are trademarks or registered trademarks of their respective owners Protected trademarks are not marked as such in this manual However this does not mean that they may be used freely Avira GmbH All rights reserved This manual was created with great care However errors in design and contents cannot be excluded The reproduction of this publication or parts thereof in any form is prohibited without previous written consent from Avira GmbH Errors and technical subject to
132. ked and scanned for viruses and unwanted programs You can define the recursion depth The default value for the recursion depth is 1 and is recommended all archives that are directly located in the main archive are unpacked and scanned Maximum number of files 79 Avira AntiVir Professional 76 12 2 1 1 When scanning archives you can restrict the scan to a maximum number of files in the archive The default value for the maximum number of files to be scanned is 10 and is recommended Maximum size KB When scanning archives you can restrict the scan to a maximum archive size to be unpacked The standard value of LOOOKB is recommended Drives Network drives If this option is enabled files on network drives mapped drives such as server volumes peer drives etc are scanned Note In order not to reduce the performance of your computer too much the option Network drives should only be enabled in exceptional cases Warning If this option is disabled the network drives are not monitored You are no longer protected against viruses or unwanted programs Note When files are executed on network drives they are scanned by the Guard irrespective of the setting for the Network Drives option In some cases files on network drives are scanned while being opened even though the Network Drives option is disabled Reason These files are accessed with Execute File rights If you want to exclude these files or even execut
133. l path file name and file extension must be specified The path must either include the drive on which the application is located or start with an environment variable 12 222 Reference Configuration options The button opens a window in which you can select the application to be blocked Add With the Add button you can transfer the application specified in the input box to the list of applications to be blocked Note Applications required for the proper operation of the operating system cannot be added Delete The Delete button lets you remove a highlighted application from the list of applications to be blocked Application filter Permitted applications The section Application filter Permitted applicationslists the applications excluded from monitoring by the ProActiv component signed programs classified as trusted and included in list by default all applications classified as trusted and added to the application filter You can add permitted applications to the list in Configuration You also have the option of adding applications to suspicious program behavior via Guard notifications by using the Trusted program option in the Guard notification Applications to be skipped Applications The list contains applications excluded from monitoring by the ProActiv component In the default installation settings the list contains signed applications from trusted producers You have the option of adding applications th
134. l allow UDP packets without any filtering After working with the virtual machine change to your previous security level The Virtual Private Network VPN connection is blocked if the security level of Avira Firewall is set to medium or high Reason This problem is caused by the last rule Deny all IP packets which discards all packets that do not comply with any of the rules above it The type of packages dispatched by the VPN software so called GRE packets do not fit into the other categories and therefore they are filtered by this rule Replace the rule Deny all IP packets with two new rules which will deny the TCP and UPD packets In this way there is the possibility to allow packets of other protocols An email sent via a TSL connection has been blocked by MailGuard Reason Transport Layer Security TLS encryption protocol for data transfers on the Internet is not supported by MailGuard at this time The following options are available for sending the email ad Use a different port from port 25 which is used by SMTP This will bypass monitoring by MailGuard b Turn off the TSL encrypted connection and disable TSL support in your email client gt Disable temporarily monitoring of outgoing emails by MailGuard in the configuration under MailGuard Scan Webchat is not operational Chat messages are not displayed data are being loaded in the browser This phenomenon may occur during chats which are based on the HTTP proto
135. lect the Advanced entry under Filtering The Rules entry is then displayed in the Action column Click on Rules to open the window for creating specific application rules Specified application rules in the extended configuration Specified application rules allow you to allow or deny specified data traffic for the application or allow or deny passive listening to individual ports The following options are available Allow or deny code injection Code injection is a technique for introducing code into the address space of another process to execute actions forcing this process to load a dynamic link library DLL Code injection is used by malware amongst other things to execute code under cover of another program In this way access to the Internet in front of the Firewall can be hidden In default mode code injection is enabled for all signed applications Allow or deny passive listening to the application of ports Allow or deny data traffic Allow or deny incoming and or outgoing IP packets Allow or deny incoming and or outgoing TCP packets Allow or deny incoming and or outgoing UDP packets You can create as many application rules as you like for each application The application rules are executed in the sequence shown Note If you change the Advanced filtering of an application rule the already existing application rules in the extended configuration are simply deactivated not irretrievably deleted If you select
136. lected if the setting Repair was selected under Primary action With this option it can now be decided what is to be done with the affected file if it cannot be repaired delete If this option is enabled the file is deleted This process is much faster than overwrite and delete overwrite and delete If this option is enabled the Scanner overwrites the file with a default pattern and then deletes wipes it It cannot be restored rename If this option is enabled the Scanner renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Quarantine If this option is enabled the Scanner moves the file to quarantine These files can later be repaired or if necessary sent to the Avira Malware Research Center Note If you have selected Deleteor Overwrite and Delete as the primary or secondary action you should note the following In the case of heuristic hits the affected files are not deleted but are instead moved to quarantine Further actions Launch program following detection After the on demand scan the Scanner can open a file of your choice for example a program if at least one virus or unwanted pr
137. led Avira AntiVir Professional detects slightly less unknown malware the risk of false alerts is low in this case Medium detection level This setting is activated by default if you have selected the use of this heuristic High detection level If this option is enabled Avira AntiVir Professional detects much more unknown malware however false positives can also be expected 12 6 2 Report The WebGuard includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off 131 Avira AntiVir Professional 132 12 7 If this option is enabled then WebGuard does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled WebGuard records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Advanced If this option is enabled WebGuard logs less important information to the report file as well Complete If this option is enabled WebGuard logs all available information in the report file including file size file type date etc Limit report file Limit size ton MB If
138. ll as alerts and messages of the on demand scan Note To enable you to establish what actions the Scanner has carried out when viruses or unwanted programs have been detected a report file should always be created Reporting 73 Avira AntiVir Professional 74 12 2 Off If this option is enabled the Scanner does not report the actions and results of the on demand scan Default When this option is activated the Scanner logs the names of the files concerned with their path In addition the configuration for the current scan version information and information on the licensee is written in the report file Advanced When this option is activated the Scanner logs alerts and tips in addition to the default information Complete When this option is activated the Scanner also logs all scanned files In addition all files involved as well as alerts and tips are included in the report file Note If you have to send us a report file at any time for troubleshooting please create this report file in this mode Guard The Guard section of the configuration is responsible for the configuration of the on access scan 12 2 1 Scan You will normally want to monitor your system constantly To this end use the Guard on access scanner You can thus scan all files that are copied or opened on the computer on the fly for viruses and unwanted programs Scan mode Here the time for scanning of a file is defined Scan w
139. lowing network event Allow privileged In this group of configuration options you can define the status of the Allow privileged option in the Network event window Always enabled If this option is enabled the Allow privileged option is enabled as the default setting in the Network event window Always disabled If this option is enabled the Allow privileged option is disabled as the default setting in the Network event window 109 Avira AntiVir Professional 110 12 9 Remember last used state If this option is enabled the status of the Allow privileged option is handled in the same way as for the previous network event in the Network event window If the option Allow privileged was enabled for execution of the last network event the option is enabled by default for the following network event If the option Allow privileged was disabled for execution of the last network event the option is disabled by default for the following network event Firewall under SMC The firewall of AntiVir Professional is configured to meet the specific requirements of an administration through the Avira Security Management Center Extended options and restrictions exist for individual configuration options The firewall settings apply to all users of the client computer Adapter rules Security levels for individual adapters can be set using context menus Application rule Network access by applications can be allowed or den
140. n enter the name and the associated path of an audio file of your choice The default acoustic signal of AntiVir Professional is entered as standard The button opens a window in which you can select the required file with the aid of the file explorer Test This button is used to test the selected wave file 151 Avira AntiVir Professional 152 12 8 7 4 Warnings AntiVir Professional generates so called slide ups desktop notifications for specific events which give information on successful or failed program sequences such as updates In Warnings you can enable or disable the notifications for specific events With desktop notifications you have the option of disabling the notification directly in the slide up You can reverse the disabling of the notification in Warnings Warnings on dial up connections used If this option is enabled you will receive a desktop notification alert if a dialer creates a dial up connection on your computer via the telephone or ISDN network There is a danger that the connection may have been created by an unknown and unwanted dialer and that the connection may be chargeable see Viruses and more Extended threat categories Dialer on successfully updated files If this option is enabled you will receive a desktop notification whenever an update has been successfully performed and files updated on failed update If this option is enabled you will receive a desktop notification w
141. n has been blocked by MailGuard Webchat is not operational Chat messages will not be displayed The error message he license file cannot be opened appears Reason The file is encrypted b To activate the license you do not need to open the file but rather you save it in the program directory of Avira AntiVir Professional See also Avira AntiVir Professional License administration The error message Connection failed while downloading the file appears when attempting to start an update Reason Your Internet connection is inactive This is why Avira AntiVir Professional cannot find the web server on the Internet Test whether other Internet services such as WWW or email work If not reestablish the Internet connection Reason The proxy server cannot be reached b Check whether the login for the proxy server has changed and adapt it to your configuration if necessary Reason The update exe file is not fully approved by your personal firewall b Ensure that the update exe file is fully approved by your personal firewall 47 Avira AntiVir Professional 48 Otherwise ad Check your settings in the Configuration expert mode under General Update Viruses and malware cannot be moved or deleted Reason The file was loaded by windows and is active Update Avira AntiVir Professional If you use the operating system Windows XP deactivate System Restore Start the computer in Safe Mode Start Avira Ant
142. n in the report file including file size file type date etc Limit report file Limit size to n MB If this option is enabled the report file can be limited to a certain size possible values 1 to 100 MB If the size of the log file exceeds the indicated size by more than 50 kilobytes then old entries are deleted until the indicated size minus 50 kilobytes is reached Backup report file before shortening If this option is enabled the report file is backed up before shortening Save location see Configuration General Directories Report directory Reference Configuration options Write configuration in report file If this option is enabled the configuration of the on access scan is recorded in the report file 12 3 MailGuard The MailGuard section of the Configuration is responsible for the configuration of the MailGuard 12 3 1 Scan Use MailGuard to scan incoming emails for viruses and malware Outgoing emails can be scanned for viruses and malware by MailGuard Scan Scan incoming emails If this option is enabled incoming emails are scanned for viruses and malware MailGuard supports POP3 and IMAP protocols Enable the inbox account used by your email client to receive emails for monitoring by MailGuard Monitor POP3 accounts If this option is enabled the POP3 accounts are monitored on the specified ports Monitored ports In this field you should enter the port to be used as the inbox by the POP
143. n the program actions to the Avira databases After evaluation these data are added to the ProActive behavioral analysis rule sets In this way you become part of the Avira ProActive community and contribute to the continuous improvement and refinement of the ProActive security technology No data are sent if this option is disabled This has no effect on ProActive functionality Application filter Applications to be blocked Under Application filter Applications to be blocked you can enter applications which you classify as harmful and which you want AntiVir ProActive to block by default The applications added cannot be executed on your computer system You can also add programs to the application filter for blocking via Guard notifications of suspicious program behavior by selecting theAlways block this program option Applications to be blocked Applications The list contains all applications which you have classified as harmful which you have entered via the configuration or by notifying the ProActive component The applications on the list are blocked by ProActiv and cannot be executed on your computer system An operating system message appears when a blocked program starts up The applications to be blocked are identified by ProActive on the basis of the path specified and the file name and are blocked irrespective of their content Input box Enter the application you want to block in this box To identify the application the ful
144. n therefore be started and copied automatically This functionality however carries with it a high security risk as malware and unwanted programs can be installed with the automatic start The Autostart function is especially critical for USB sticks as data on a stick can be changed at any time Exclude CDs and DVDs When this option is enabled the Autostart function is permitted on CD and DVD drives Warning Only disable the Autostart function for CD and DVD drives if you are sure you are only using trusted data media 79 Avira AntiVir Professional 80 12 2 1 3 Exceptions With these options you can configure exception objects for the Guard on access scan The relevant objects are then not included in the on access scan The Guard can ignore file accesses to these objects during the on access scan via the list of processes to be omitted This is useful for example with databases or back up solutions Processes to be omitted by the Guard All file accesses of processes in this list are excluded from monitoring by Guard Input box In this field enter the name of the process that is to be ignored by the real time scan No process is entered as the default setting Note You can enter up to 128 processes Note The entries on the list must not result in more than 6000 characters in total Warning The specified path and file name of the process should contain a maximum of 255 characters Warning Please note that all
145. ncoming traffic is Allow Established Monitor blocked by the Avira TCP Connections established TCP Firewall on 135 traffic 113 Avira AntiVir Professional 114 Allow TCP packets from address 0 0 0 0 with mask 0 0 0 0 if local ports in 135 and remote ports in 0 65535 Apply forpackets of existing connections Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Deny TCP packets on 135 Deny TCP packets from address 0 0 0 0 with mask 0 0 0 0 if local ports in 135 and remote ports in 0 65535 Apply for all packets Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Monitor TCP healthy traffic Allow TCP Allow TCP packets from address 0 0 0 0 with mask 0 0 0 0 if local ports in 0 65535 and remote ports in 0 65535 Apply forpackets of existing connections Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Reference Configuration options packets from address 0 0 0 0 with mask 0 0 0 0 if local ports in 0 65535 and remote ports in 0 65535 Apply for connection initiation and existing connection packets Don t log when packet matches rule Advanced Discard packets that have following
146. nd is often followed by more dangerous attack types Predefined rules for the UDP port scan Setting Low Setting Medium Setting High Assume a UDP port scan Assume a UDP port scan Same rule as for medium if 50 or more ports were if 50 or more ports were level scanned in 5 000 scanned in 5 000 milliseconds milliseconds When detected log When detected log attacker s IP and don t attacker s IP and add rule add rule to block the to block the attack attack Ports With a mouse click on the link a dialog box appears in which you can enter the number of ports that must have been scanned so that a UDP port scan is assumed Port scan time window With a mouse click on this link a dialog box appears in which you can enter the time span for a certain number of port scans so that a UDP port scan is assumed Report file With a mouse click on the link you have the choice to log or don t log the attacker s IP address Rule With a mouse click on the link you have the choice to add or not to add the rule to block the UDP port scan attack Incoming Rules Incoming rules are defined to control incoming traffic by the Avira Firewall Note When a packet is filtered the corresponding rules are applied successively therefore the rule order is very important Change the rule order only if you are completely aware of what you are doing Predefined rules for the TCP traffic monitor Setting Low Setting Medium Setting High No i
147. ned letter check box Select option or start command Al try Open selected drop down list F4 Esc Close selected drop down list Cancel command and close dialog Enter Start command for the active option or button 51 Avira AntiVir Professional In the help Shortcut Alt Space Alt Tab Alt F4 Shift F10 Ctrl Tab Ctrl Shift Tab Page up Page down Page up Page down General Shortcut F1 Alt F4 F5 F8 F9 Scan section Shortcut F2 F3 F4 Ins Del Firewall section Description Display system menu Shift between the help and the other opened windows Close help Display context menu of the help Go to next section in the navigation window Go to previous section in the navigation window Change to the subject which is displayed above in the contents in the index or in the list of the search results Change to the subject which is displayed below the current subject in the contents in the index or in the list of the search results Browse through a subject In the Control Center Description Display help Close Control Center Refresh Open configuration Start update Shortcut Rename selected profile Start scan with the selected profile Create desktop link for the selected profile Create new profile Delete selected profile Shortcut Return Description Properties Quarantine section Shortcut F2 F3 F4 F6 Return Ins Del Sche
148. nsfers to the host computer system Local Host IP 127 0 0 1 Enable game mode Enables or disables the mode Enabled When activated all defined adapter and application rules apply Applications for which no rule is defined are permitted network access and no pop up window is opened Start AntiVir Opens the Avira AntiVir Professional Control Center 25 Avira AntiVir Professional 26 Configure AntiVir Opens the Configuration Start update Starts an update Help opens this online help Avira on the Internet Opens the web portal of AntiVir Professional on the internet The condition for this is that you have an active connection to the Internet 5 2 How to Activate license To activate the AntiVir Professional license Activate your license for Avira AntiVir Professional with the license file hbedv key You can get a license file from Avira GmbH by email The license file contains the license for all products that you have ordered in one order process If you have not installed Avira AntiVir Professional yet gt Save the license file to a local directory on your computer gt Install Avira AntiVir Professional gt During installation enter the save location of the license file If you have installed Avira AntiVir Professional already gt Double click on the license file in File Manager or in the activation email and follow the on screen instructions when Avira AntiVir Professional Lic
149. ntiVir MailGuard footer contains the following text Scanned with AntiVir MailGuard product version initials and version number of search engine initials and version number of virus definition file Attach this footer If this option is enabled the text which you insert into the input box is displayed as a footer in sent emails Input box If this option is enabled the text which you insert into the input box is displayed as a footer in sent emails Reference Configuration options 12 3 3 Report 12 4 MailGuard includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Reporting This group allows for the content of the report file to be determined Off If this option is enabled then MailGuard does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled MailGuard records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Advanced If this option is enabled MailGuard logs less important information to the report file as well Complete If this option is enabled MailGuard logs all available information in the report file including file
150. ntiVir Professional You can enable this option at any time via the button Recommendations Note Even if you have installed Windows XP Service Pack 2 or Windows Vista you still require a virus protection solution e g Avira AntiVir Professional Although Windows XP Service Pack 2 monitors your anti virus software it does not contain any anti virus functions itself Therefore you would not be protected against viruses and other malware without an additional anti virus solution 10 Viruses and more 10 1 Extended threat categories Dialers DIALERS Certain services available in the Internet have to be paid for They are invoiced in Germany via dialers with 0190 0900 numbers or via 09x0 numbers in Austria and Switzerland in Germany the number is set to change to 09x0 in the medium term Once installed on the computer these programs guarantee a connection via a suitable premium rate number whose scale of charges can vary widely The marketing of online content via your telephone bill is legal and can be of advantage to the user Genuine dialers leave no room for doubt that they are used deliberately and intentionally by the user They are only installed on the user s computer subject to the user s consent which must be given via a completely unambiguous and clearly visible labeling or request The dial up process of genuine dialers is clearly displayed Moreover genuine dialers tell you the incurred costs exactly and unmistakably
151. o quarantine but a scan of the file for viruses and malware is negative False positive You assume that a virus detection is a false positive AntiVir Professional reports a detection in a file which is very unlikely to have been infected by malware Note The size of the files you upload is limited to 20 MB uncompressed or 8 MB compressed Note You can upload several files at once by selecting all the files you want to upload and then clicking the Send Object button If you want to copy a quarantined object from Quarantine to another directory 0 A scan dialog opens from which you can select a directory gt Highlight the quarantined object and click on gt Select a directory where you want to save a copy of the quarantined object and confirm your selection The selected quarantined object is saved to the selected directory Note The quarantined object is not identical to the restored file The quarantined object is encrypted and cannot be executed or read in its original format If you want to export the properties of a quarantined object in a text file A text file opens containing the data from the selected quarantined object gt Highlight the quarantined object and click on gt Save the text file You can also restore the files in Quarantine see Chapter Quarantine Restoring files in quarantine 9 2 11 Quarantine Restore the files in quarantine Different icons control the restore procedure d
152. ogram Default This button allows you to select an action that is activated in the dialog box by default when a virus is detected Select the action that should be activated by default and click on the Default button Show progress bar 12 3 1 2 Reference Configuration options If this option is enabled the MailGuard shows a progress bar during downloading of emails This option can only be enabled if the option Interactive has been selected Automatic If this option is enabled you are no longer notified when a virus or unwanted program is found MailGuard reacts according to the settings you define in this section Primary action Primary action is the action carried out when the MailGuard finds a virus or an unwanted program in an email If the option Ignore email is selected it is also possible to select under Affected attachments what is to be done if a virus or unwanted program is detected in an attachment delete email If this option is enabled the affected email is automatically deleted if a virus or unwanted program is found The body of the email is replaced by the default text given below The same applies to all attachments included these are also replaced by a default text Isolate email If this option is enabled the complete email including all attachments is placed in Quarantine if a virus or unwanted program is found If required it can later be restored The affected email itself is deleted The body of the
153. ogram components are displayed in the Control Center under Overview Events analogous to the event display of your Windows operating system The program components are Updater Guard MailGuard Scanner Scheduler FireWall The following event types are displayed Information Warning Error Detection To filter displayed events gt Inthe Control Center select the section Overview Results gt Check the box of the program components to display the events of the activated components OR Uncheck the box of the program components to hide the events of the deactivated components gt Check the event type box to display these events _OR Uncheck the event type box to hide these events 5 2 16 MailGuard Exclude email addresses from scan To define which email addresses senders are excluded from the MailGuard scan whitelisting gt Inthe Control Center select the section Online protection MailGuard The list shows incoming emails gt Highlight the email you want to exclude from the MailGuard scan gt Click on the appropriate icon to exclude the email from the MailGuard scan Qin future the selected email address will no longer be scanned for viruses and unwanted programs The email sender address is included in the exclusion list and no longer scanned for viruses malware Overview of AntiVir Professional Warning Only exclude email addresses from the
154. ogram has been detected for example an email program so that you can inform other users or the administrator Note For security reasons it is only possible to start a program after a detection when a user is logged on the computer The file is then opened with the rights that apply to the logged on user If no user is logged on this option is not carried out Program name In this input box you can enter the name and the relevant path of the program that the Scanner should start after a detection Reference Configuration options This button opens a window in which you can select the desired program with the aid of the file selection dialog Arguments In this input box you can enter command line parameters for the program to be started if necessary Event log Use event log If this option is enabled an event report with the results of the scan is transferred to Windows event logging after a Scanner scan has been completed The events can be called up in the Windows event viewer The option is disabled as the default setting When scanning archives the Scanner uses a recursive scan Archives in archives are also unpacked and scanned for viruses and unwanted programs The files are scanned decompressed and scanned again Scan archives If this option is enabled the selected archives in the archive list are scanned This option is enabled as the default setting All archive types If this option is enabled all archive ty
155. omponent variables Variable ENGINEVER VDEVER FSOURCE VIRUSNAME ACTION YMACADDR UPDFILESLIST UPDATETYPE UPDATEURL UPDATE_ERROR DIRCOUNT FILECOUNT MALWARECOUNT REPAIREDCOUNT RENAMEDCOUNT DELETEDCOUNT WIPECOUNT PYMOVEDCOUNT FWARNINGCOUNT ENDTYPE Value Version of search engine used Version of virus definition file used Fully qualified file name Name of the virus or unwanted program Action carried out after the detection MAC address of the first registered network card List of updated files Update type Update of search engine and virus definition file or product update with update of search engine and virus definition file URL of download server used for update Update error in words Number of scanned directories Number of files scanned Number of viruses or unwanted programs detected Number of infected files repaired Number of infected files renamed Number of infected files deleted Number of infected files overwritten and deleted Number of infected files moved to quarantine Number of warnings Status of scan Terminated Successfully completed Component emails Guard Scanner Guard Scanner Guard Guard Guard Guard Updater Updater Updater Updater Scanner Scanner Scanner Scanner Scanner Scanner Scanner Scanner Scanner Scanner Reference Configuration
156. on 69 Avira AntiVir Professional 66 Note If this option is enabled and you have deleted all entries from the list with file extensions this is indicated with the text No file extensions under the button File extensions File extensions With the aid of this button a dialog window is opened in which all file extensions are displayed that are scanned in Use file extension list mode Default entries are set for the extensions but entries can be added or deleted Note Please note that the default list may vary from version to version Additional settings If this option is enabled the Scanner only scans the boot sectors of the drives selected for the on demand scan This option is enabled as the default setting Scan master boot sectors If this option is enabled the Scanner scans the master boot sectors of the hard disk s used in the system Ignore offline files If this option is enabled the direct scan ignores so called offline files completely during a scan This means that these files are not scanned for viruses and unwanted programs Offline files are files that were physically moved by a so called Hierarchical Storage Management System HSMS from the hard disk onto a tape for example This option is enabled as the default setting Integrity checking of system files When this option is enabled the most important Windows system files are subjected to a particularly secure check for changes by malware during e
157. on Modify You will be guided through the installation changes 4 3 Installation modules In a user defined installation or a modification installation the following installation modules can be selected added or removed AntiVir Professional This module contains all components required for successful installation of Avira AntiVir Professional Avira AntiVir Professional AntiVir Guard The AntiVir Guard runs in the background It monitors and repairs if possible files during operations such as open write and copy in on access mode Whenever a user carries out a file operation e g load document execute copy Avira AntiVir Professional automatically scans the file Renaming a file does not trigger a scan by AntiVir Guard AntiVir ProActiv The ProActiv component monitors application actions and alerts users to application behavior typical of malware This behavior based recognition enables you to protect yourself against unknown malware The ProActiv component is integrated into AntiVir Guard AntiVir MailGuard MailGuard is the interface between your computer and the email server from which your email program email client downloads emails MailGuard is connected as a so called proxy between the email program and the email server All incoming emails are routed through this proxy scanned for viruses and unwanted programs and forwarded to your email program Depending on the configuration the program processes the
158. on this link a dialog box appears in which you can enter the time span for a certain number of port scans so that a TCP port scan is assumed Report file With a mouse click on the link you have the choice to log or don t log the attacker s IP address Rule With a mouse click on the link you have the choice to add or not to add the rule to block the TCP port scan attack UDP port scan With this rule you can define when a UDP port scan is assumed by the Firewall and what should be done in this case This rule prevents so called UDP port scan attacks which result in a detection of open UDP ports on your computer This kind of attack is used to search a computer for weak spots and is often followed by more dangerous attack types Predefined rules for the UDP port scan Setting Low Setting Medium Setting High Assume a UDP port scan Assume a UDP port scan Same rule as for medium if 50 or more ports were if 50 or more ports were level scanned in 5 000 scanned in 5 000 95 Avira AntiVir Professional 96 12 4 1 1 milliseconds milliseconds When detected log When detected log attacker s IP and don t attacker s IP and add rule add rule to block the to block the attack attack Ports With a mouse click on the link a dialog box appears in which you can enter the number of ports that must have been scanned so that a UDP port scan is assumed Port scan time window With a mouse click on this link a dialog box appea
159. onal General Configuration of email using SMTP Extended risk categories for on demand and on access scan Password protection for access to the Control Center and the Configuration Security Update status display full system scan status display product protection WMI Enable WMI support Event log configuration Configuration of report functions Setting of directories used Update Configuration of connection to download server download via Webserver or fileserver set up of product updates Alerts Configuration of email alerts for component s Scanner Guard Updater Configuration of network alerts for component s Scanner Guard Configuration of acoustic alerts when malware is detected 5 1 3 Tray icon After installation you will see the AntiVir Professional tray icon in the system tray of the taskbar Icon Description E AntiVir Guard is enabled and the Firewall is enabled AntiVir Guard is disabled and the Firewall is disabled The tray icon displays the status of the AntiVir Guard service Central functions of Avira AntiVir Professional can be quickly accessed via the context menu of the tray icon To open the context menu click on the tray icon with the right hand mouse button Entries in the context menu Activate AntiVir Guard Enables or disables Avira AntiVir Guard Firewall Enable Firewall enables disables the Firewall Block all traffic Enabled Blocks all data transfers except tra
160. only be carried out in the control centre with extended administrator rights These extended administrator rights must be granted at the start of each scan via a scan profile This icon starts a limited scan via a scan profile Only directories and files that Windows Vista has granted access rights to are scanned This icon starts the scan with extended administrator rights After confirmation all directories and files in the selected scan profile are scanned To scan for viruses and malware with a scan profile gt gt gt gt Go to Control Center and select the section Local protection Scan Predefined scan profiles appear Select one of the predefined scan profiles OR Adapt the scan profile Manual selection OR Create a new scan profile I Click on the icon Windows XP A or Windows Vista The Luke Filewalker window appears and an on demand scan is started When the scan is completed the results are displayed If you want to adapt a scan profile gt In the scan profile expand Manual Selection the file tree so that all the drives and directories you want to scan are open Click on the symbol The next directory level is displayed Click on the symbol The next directory level is hidden Highlight the nodes and directories you want to scan by clicking on the relevantbox of the appropriate directory level The following options are available Sel
161. options START TIME Start time of the scan Scanner Start time of the update Updater END_ _ TIME End of the scan Scanner End of the update Updater TIME TAKEN Duration of scan in Scanner minutes Updater Duration of the update in minutes LOGFILEPATH Path and file name of Scanner the report file Updater 12 8 7 3 Acoustic alerts Acoustic alert When a virus or malware is detected by the Scanner or Guard an acoustic alert is sounded in interactive action mode You can now choose to activate or deactivate the acoustic alert and select an alternative wave file for the alert Note The action mode of the Scanner is set in the configuration under Scanner Scan Action for concerning files The action mode of the Guard is set in the configuration under Guard Scan Action for concerning files No warning When this option is activated there is no acoustic alert when a virus is detected by the Scanner or Guard Use PC speakers only in interactive mode If this option is enabled there is an acoustic alert with the default signal when a virus is detected by the Scanner or Guard The acoustic alert is sounded on the PC s internal speaker Use the following Wave file interactive mode only If this option is enabled there is an acoustic alert with the selected Wave file when a virus is detected by the Scanner or Guard The selected Wave file is played over a connected external speaker Wave file In this input box you ca
162. or Setting Low Setting Medium Setting High Monitor UDP Monitor established accepted traffic UDP traffic monitor Allow UDP packets from Allow UDP packets address 0 0 0 0 from address 0 0 0 0 with mask 0 0 0 0 with mask 0 0 0 0 if if local port is in the local port is in range 0 66535 and 0 65535 and the remote port is in remote port is in range 0 66535 53 67 68 123 Apply rule to Apply rule to open open ports ports Don t log when Don t log when packet packet matches matches rule rule Advanced Discard Advanced Discard packets that have packets that have following bytes following bytes lt empty gt with mask lt empty gt with lt empty gt at offset 0 mask lt empty gt at offset 0 99 Avira AntiVir Professional 100 Deny all UDP packets Deny UDP packets from address 0 0 0 0 with mask 0 0 0 0if the local port is in range 0 65535 and the remote port is in range 0 65535 Apply for all ports Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Accepting of UDP packets With a mouse click on the link you have the choice to allow or deny special defined incoming UDP packets IP address By clicking on this link with the mouse a dialog window opens in which you can enter the required IP address IP mask By clicking on this link with the mouse a dialog window opens in whic
163. or web server in Windows as a web server or file server in the intranet AntiVir Internet Update Manager mirrors the download servers of Avira AntiVir products including AntiVir Professional and can be obtained on the Internet at http www avira com When a web server is used the HTTP protocol is used for the download When using a file server access to the update file is provided via the network The connection to the web or file server is configured in the configuration under General Update The default configuration uses the existing Internet connection as the connection to the Avira GmbH Web server 45 8 Avira Firewall Overview Avira Firewall monitors and regulates incoming and outgoing data traffic on your computer system and protects you from a wide range of attacks and threats from the Internet Based on security guidelines incoming or outgoing data traffic or listening to ports will be allowed or denied You will receive a desktop notification if Avira Firewall denies network activity and thus blocks network connections The following options are available for Avira Firewall settings by setting a security level in the Control Center You can define a security level in the Control Center The low medium and high security levels each contain several complementary security rules based on packet filters These security rules are saved as predefined adapter rules in the Configuration under Firewall Adapter rules b
164. ord is required to start Control Center the Control Center 139 Avira AntiVir Professional Activate If this option is enabled the pre defined password is deactivate required to enable or disable AntiVir Guard Guard Activate If this option is enabled the pre defined password is deactivate required to enable disable MailGuard MailGuard Activate If this option is enabled the pre defined password is deactivate required to enable disable the Firewall Firewall Activate If this option is enabled the pre defined password is deactivate required to enable disable WebGuard WebGuard Add and If this option is enabled a password is required when modify jobs adding and changing jobs in the Scheduler Start product If this option is enabled a password is required to start updates the product update in the update menu Download If this option is enabled a password is required to start rescue CD downloading the Avira Rescue CD from the Internet Quarantine If this option is enabled all possible areas of the quarantine manager protected by a password are enabled By clicking on the relevant box the password enquiry can be disabled or enabled again on request for individual areas Restore If this option is enabled a password is required to restore affected an object objects Repair If this option is enabled a password is required to repair affected an object objects Affected If this option is enabled a
165. otection Scan section With the right hand mouse button click on the scan profile you want to edit gt A context menu appears gt Select File filter gt Expand the context menu further by clicking on the small triangle on the right hand side of the context menu The entries Default Scan all files and User defined appear gt Select User defined The File extensions dialog box appears with a list of all file types to be scanned with the scan profile If you want to exclude a file type from the scan gt Highlight the file type and click Delete If you want to add a file type to the scan gt Highlight the file type gt Click Add and enter the file extension of file type into the input box Use a maximum of 10 characters and do not enter the leading dot Wildcards and are allowed as replacements 5 2 14 Scan profile Create desktop shortcut for scan profile You can start an on demand scan directly from your desktop via a desktop shortcut to a scan profile without accessing the Avira AntiVir Professional Control Center To create a desktop shortcut to the scan profile i In the Control Center go to the Local protection Scan section gt Select the scan profile you want to create a shortcut for gt Click on the icon t The desktop shortcut is created 39 Avira AntiVir Professional 40 5 2 15 Events Filter events Events that have been generated by AntiVir Professional pr
166. otential customers of Internet service providers banks online banking services registration authorities When submitting your email address on the Internet filling in online forms accessing newsgroups or websites your data can be stolen by Internet crawling spiders and then used without your permission to commit fraud or other crimes Avira AntiVir Professional detects Phishing If the option Phishing is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if Avira AntiVir Professional detects such behavior Application APPL The term APPL refers to an application which may involve a risk when used or is of dubious origin Avira AntiVir Professional detects Application APPL If the option Application APPL is enabled with a check mark in the configuration under Extended threat categories you receive a relevant alert if Avira AntiVir Professional detects such behavior Viruses and other malware Adware 59 Avira AntiVir Professional 60 Adware is software that presents banner ads or in pop up windows through a bar that appears on a computer screen These advertisements usually cannot be removed and are consequently always visible The connection data allow many conclusions on the usage behavior and are problematic in terms of data security Backdoors A backdoor can gain access to a computer by circumventing computer access security mechanisms A
167. ou can execute the standard actions for all infected files or cancel the Scanner Note In the Scanner dialog the action Move to quarantine is displayed as the default action Permitted actions In this display box you can specify those actions that can be selected in the dialog box in the event that a virus is detected in individual or expert notification mode You must activate the corresponding options for this repair The Scanner repairs the infected file if possible rename The Scanner renames the file Direct access to these files e g with double click is therefore no longer possible The file can be repaired at a later time and renamed again Quarantine The Scanner moves the file to the Quarantine The file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center Depending on the file further selection options may be available in the Quarantine Manager delete The file will be deleted This process is much faster than overwrite and delete ignore The file is to be ignored overwrite and delete The Scanner overwrites the file with a default pattern and then deletes it It cannot be restored Default The button is used to define a default action by the Scanner to handle the files encountered Highlight an action and click the Standard button Only the selected default action for the relevant files can be executed in combined not
168. ouble click is therefore no longer possible Files can later be repaired and given their original names again ignore If this option is enabled access to the file is allowed and the file is left as it is Warning The affected file remains active on your workstation It may cause serious damage on your workstation Deny access If this option is enabled the Guard only enters the detection in the report file if the report function is enabled In addition the Guard writes an entry in the Event log if this option is enabled Quarantine If this option is enabled the Guard moves the file to the quarantine The files in this directory can later be repaired or if necessary sent to the Avira Malware Research Center Secondary action The option Secondary action can only be selected if the option Repair was selected under Primary action With this option it can now be decided what is to be done with the affected file if it cannot be repaired delete If this option is enabled the file is deleted This process is much faster than overwrite and delete overwrite and delete If this option is enabled the Guard overwrites the file with a default pattern and then deletes it It cannot be restored rename If this option is enabled the Guard renames the file Direct access to these files e g with double click is therefore no longer possible Files can later be repaired and given their original names again qnore If this op
169. panic that they themselves may cause real damage Thanks to the extension of its scanning and identification routines Avira AntiVir Professional is able to detect joke programs and eliminate them as unwanted programs if required If the option Jokes is enabled with a check mark in the configuration under Extended threat categories a corresponding alert is issued if a joke program is detected Security Privacy Risk SPR Software that maybe is able to compromise the security of your system initiate unwanted program activities damage your privacy or spy out your user behavior and might therefore be unwanted Avira AntiVir Professional detects Security Privacy Risk software If the option Security Privacy Risk is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if Avira AntiVir Professional detects such software Backdoor Clients BDC In order to steal data or manipulate computers a backdoor server program is smuggled in unknown to the user This program can be controlled by a third party using backdoor control software client via the Internet or a network Avira AntiVir Professional detects backdoor control software If the option Backdoor Clients is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if Avira AntiVir Professional detects such software Adware Spyware ADSPY Software that displa
170. password is required to display object the properties of an object properties Delete If this option is enabled a password is required to delete affected an object objects Sendemailto If this option is enabled a password is required to send an Avira object to the Avira Malware Research Center for examination Copying If this option is enabled a password is required to copy affected the affected object objects Configuration If this option is enabled configuration of Avira AntiVir Professional is only possible after entering the pre defined password 140 Reference Configuration options Manually If this option is enabled a password will be required if you switch want to switch manually to a different configuration configuration profile Enable If this option is enabled a password is required to enable expert mode expert mode Installation If this option is enabled a password is required for Uninstallation installation or uninstallation of Avira AntiVir Professional 12 8 4 Security Update Alert if last update older than n day s In this box you can enter the maximum number of days allowed to have passed since the last update of Avira AntiVir Professional If this number of days has passed a red icon is displayed for the update status under Status in the Control Center If this option is enabled you will obtain an alert message if the virus definition file is not up to date With the help of the alert op
171. pes in the archive list are selected and scanned Smart Extensions If this option is enabled the Scanner detects whether a file is a packed file format archive even if the file extension differs from the usual extensions and scans the archive However for this every file must be opened which reduces the scanning speed Example if a zip archive has the file extension xyz the Scanner also unpacks this archive and scans it This option is enabled as the default setting Note Only those archive types are supported which are marked in the archive list Limit recursion depth Unpacking and scanning recursive archives can require a great deal of computer time and resources If this option is enabled you limit the depth of the scan in multi packed archives to a certain number of packing levels maximum recursion depth This saves time and computer resources Note In order to find a virus or an unwanted program in an archive the Scanner must scan up to the recursion level in which the virus or the unwanted program is located Maximum recursion depth In order to enter the maximum recursion depth the option Limit recursion depth must be enabled You can either enter the requested recursion depth directly or by means of the right arrow key on the entry field The permitted values are 1 to 99 The standard value is 20 which is recommended Default values The button restores the pre defined values for scanning archives 71 A
172. pplication APPL By clicking on the relevant box the selected type is enabled check mark set or disabled no check mark select all If this option is enabled all types are enabled Default values This button restores the predefined default values Note If a type is disabled files recognized as being of the relevant program type are no longer indicated No entry is made in the report file 12 8 3 Password You can protect Avira AntiVir Professional in different areas with a password If a password has been issued you will be asked for this password every time you want to open the protected area Password Enter password Enter your required password here For security reasons the actual characters you type in this space are replaced by asterisks The password can only have a maximum of 20 chars Once the password has been issued the program refuses access if an incorrect password is entered An empty box means No password Confirm password Confirm the password entered above by entering again here For security the actual characters you type in this space are replaced by asterisks Note The password is case sensitive Areas protected by password Avira AntiVir Professional can protect individual errors with a password By clicking on the relevant box the password request can be disabled or reactivated for individual areas as required Password Function protected area If this option is enabled a passw
173. priate confirm that a random serial number has been generated and transmitted during update and click Continue The dialog box Select installation type appears gt Decide whether you want to perform an express installation or a user defined installation Vv Enable the option Express orUser defined and confirm by clicking Continue User defined installation The dialog box Select destination directory appears gt Confirm the specified destination directory by clicking Continue _OR Use the Browse button to select a different destination directory and confirm by clicking Next The dialog box Install components appears gt Enable or disable the required components and confirm by clicking Continue If Windows Firewall is installed a message appears indicating it must be disabled to avoid conflicts with the Avira Firewall gt Click Yes to confirm Windows Firewall is disabled In the following dialog box you can decide whether to create a desktop shortcut and or a program group in the Start menu gt Click Next gt Skip the following section Express installation Express installation If Windows Firewall is installed a message appears indicating it must be disabled to avoid conflicts with the Avira Firewall gt Click Yes to confirm Windows Firewall is disabled Avira AntiVir Professional 10 Resume Express installation und user defined installation The dialog box Ins
174. program that is being executed in the background generally enables the attacker almost unlimited rights User s personal data can be spied with the backdoor s help but are mainly used to install further computer viruses or worms on the relevant system The connection data allow many conclusions on the usage behavior and are problematic in terms of data security Boot viruses The boot or master boot sector of hard disks is mainly infected by boot sector viruses They overwrite important information necessary for the system execution One of the awkward consequences the computer system cannot be loaded any more amp ldots Bot Net A bot net is defined as a remote network of PCs on the Internet which is composed of bots that communicate with each other A Bot Net can comprise a collection of cracked machines running programs usually referred to as worms Trojans under a common command and control infrastructure Bot Nets serve various purposes including Denial of service attacks etc partly without the affected PC user s knowledge The main potential of Bot Nets is that the networks can achieve dimensions on thousands of computers and its bandwidth sum bursts most conventional Internet accesses Exploit An exploit security gap is a computer program or script that takes advantage of a bug glitch or vulnerability leading to privilege escalation or denial of service on a computer system A form of an exploit for example are attacks from th
175. ptions Note Spam URLs are URLs sent with spam emails The Fraud and Deception category covers web pages with Subscription Expires and other offers of services whose costs are hidden by the provider Exceptions These options allow you to set exceptions based on MIME types content types for the transferred data and file types for URLs Internet addresses for scanning by WebGuard The MIME types and URLs specified are ignored by WebGuard i e that data is not scanned for viruses and malware when it is transferred to your computer system MIME types skipped by WebGuard In this field you can select the MIME types content types for the transferred data to be ignored by WebGuard during scanning File types MIME types skipped by WebGuard user defined All MIME types content types for the transferred data in the list are ignored by WebGuard during scanning Input box In this box you can input the name of the MIME types and file types to be ignored by WebGuard during scanning For file types enter the file extension e g htm For MIME types indicate the media type and where applicable sub type The two statements are separated from one another by a single slash e g video mpeg or audio x wav Note No wildcards for any number of characters or for a single character can be used when entering file types and MIME types Reference Configuration options Warning All file types and content types on the exclusion l
176. r Internet connection where appropriate see Installation Information for Windows Vista users On Windows 2000 and Windows XP many users work with administrator rights However this is not desirable from the point of view of security because it is then easy for viruses and unwanted programs to infiltrate computers Product information For this reason Microsoft is introducing the User Account Control with Windows Vista This offers more protection for users who are logged in as administrators thus in Windows Vista one administrator only has the privileges of a normal user at first Actions for which administrator rights are required are clearly marked in Windows Vista with an information icon In addition the user must explicitly confirm the required action Privileges are only increased and the administrative task carried out by the operating system after this permission has been obtained Avira AntiVir Professional requires administrator rights for some actions in Windows Vista These actions are marked with the following symbol If this symbol also appears on a button administrator rights are required to carry out this action If your current user account does not have administrator rights the Windows Vista dialog of the User Account Control asks you to enter the administrator password If you do not have an administrator password you cannot carry out this action 3 3 Licensing and Upgrade In order to be able to use
177. r Firewall installation module theFirewall security level dialog box appears You can define whether the Avira Firewall should permit external access to enabled resources as well as network access by applications of trusted companies gt Enable the required options and continue the configuration by clicking Next If you have selected the AntiVir Guard installation module theGuard start mode dialog box appears You can stipulate the Guard start time At each computer reboot the Guard will be started in the start mode specified Note The specified Guard start mode is saved in the registry and cannot be changed via the Configuration gt Enable the required option and continue the configuration by clicking Next In the following dialog box Select email settings you can define the server settings for sending email AntiVir Professional uses SMPT to send emailssend email alerts gt Where appropriate make the necessary adjustments to the server settings and continue the configuration by clicking Next In the following dialog box System scan a short system scan can be enabled or disabled The short system scan is carried out after the configuration has been completed and before the computer is rebooted and scans running programs and the most important system files for viruses and malware Installation and uninstallation gt Enable or disable the Short system scan option and continue the configuration by clicking Next
178. r and or any data or files transferred are moved to quarantine The affected file can be recovered from quarantine manager if it has an informative value or if necessary sent to the Avira Malware Research Center 30 Avira AntiVir Professional 36 Ignore The website requested from the web server and or the data and files that were transferred are forwarded on by WebGuard to your web browser Warning This could allow viruses and unwanted programs to access your computer system Only select the Ignore option in exceptional cases Note We recommend that you move any suspicious file that cannot be repaired to Quarantine Note You can also send files reported by the heuristic to us for analysis For example you can upload these files to our website http www avira com sample upload You can identify files reported by the heuristic from the designation HEUR or HEURISTIC that prefixes the file name e g HEUR testfile 5 2 10 Quarantine Handling quarantined files qual To handle quarantined files gt Inthe Control Center select the section Administration Quarantine gt Check which files are involved so that if necessary you can reload the original back onto your computer from another location If you want to see more information on a file a gt Highlight the file and click on The dialog box Properties appears with more information on the file If you want to rescan a file Scanning a file
179. r or you can define your own adapter rules If you have defined your own adapter rules in the Firewall section of the Avira AntiVir Professional Control Center the security level is set to custom Note The defaultsecurity level setting for all predefined rules of the Avira Firewall is High ICMP protocol The Internet Control Message Protocol ICMP is used to exchange error and information messages on networks The protocol is also used for status messages with ping or tracer With this rule you can define the incoming and outgoing blocked message types the behavior in case of flooding and the reaction of fragmented ICMP packets This rule serves for preventing so called ICMP flood attacks which results in an increase of the CPU load of the attacked machine as it responds to every packet Setting Setting Low Medium Setting High Incoming blocked types no Sameruleasfor Incoming blocked types type the low level several types Outgoing blocked types no Outgoing blocked types type several types Assume flooding if delay Assume flooding if delay between packets is less than between packets is less than 50 ms 50 ms Reject fragmented ICMP Reject fragmented ICMP packets packets Incoming blocked type no types several types With a mouse click on the link a list of ICMP packet types is displayed From this list you can specify the desired incoming ICMP message types you want to block Outgoing blocked type no types several
180. reats How does antivirus software help protect my computert Avira AntiVir Professional is now up to date and the AntiVir Guard is enabled Virus protection OFF You receive the following message if you disable the AntiVir Guard or stop the Guard service P Virus Protection OFF a Antivir Desktop reports that it is turned off Antivirus software helps protect your computer against viruses and other security threats Click Recommendations For suggested actions you can take How does antivirus software helo protect my computer Mote Windows does not detect all antivirus programs Recommendations Note You can enable or disabled AntiVir Guard in the Overview Status section of theAvira AntiVir Professional Control Center You can also see that the AntiVir Guard is enabled if the red umbrella in your taskbar is open Virus protection NOT MONITORED If you receive the following message from the Windows Security Center you have decided that you want to monitor your anti virus software yourself Note This function is not supported by Windows Vista gt J NOT MONITORED You ve told us you re using antivirus software that you will monitor yourself To help protect your computer against viruses and other security threats make sure that your antivirus software is turned on and is up to date How does antivirus software help protect my computer Note The Windows Security Center is supported by Avira A
181. refore no longer possible Files can be repaired and given their original name at a later time Ignore Avira AntiVir Professional takes no further action The infected file remains active on your computer Warning This could result in loss of data and damage to the operating system Only select the Ignore option in exceptional cases Deny access Action option for Guard detections Access to the infected file is blocked The detection is only entered in the report file if the report function is enabled Copy to quarantine Action option for a rootkit detection The detection is copied in quarantine Repair boot sector Download repair tool Action options when infected boot sectors are detected AntiVir Professional contains a number of options for repairing infected diskette drives If AntiVir Professional is unable to perform the repair you can download a special tool for detecting and removing boot sector viruses Note If you carry out actions on running processes the processes in question are terminated before the actions are carried out Actions of the Guard for detections made by the ProActiv component notification of application actions typical of malware Trusted program The application continues to run The program is added to the list of permitted applications and is excluded from monitoring by the ProActiv component When adding to the list of permitted applications the monitoring type is set to
182. results are displayed 5 2 6 On demand scan Scan for viruses and malware via the context menu To scan for viruses and malware systematically via the context menu gt Click with the right hand mouse button e g in Windows Explorer on the desktop or in an open Windows directory on the file or directoryyou want to scan The Windows Explorer context menu appears gt Select Scan selected files with AntiVir in the context menu The Luke Filewalker window appears and an on demand scan is started p When the scan is completed the results are displayed 5 2 7 On demand scan Automatically scan for viruses and malware Note After installation the scan job Full system scan is created in the Scheduler A full system scan is automatically carried out at a recommended interval To create a job to automatically scan for viruses and malware gt Inthe Control Center select the Management Scheduler section we gt Click on the icon G The dialog box Name and description of job appears v Give the job a name and where appropriate a description Overview of AntiVir Professional The dialog box Type of job appears v Select Scan job aa The dialog box Select profile appears v Select the profile to be scanned The dialog box Time of job appears v Select a time for the scan Immediately Daily Weekly Interval Single Login Where appropriate specify a d
183. rewall INACTIVE Firewall off You will receive the following message as soon as you disable the Avira Firewall a Firewall OFF Avira Firewall reports that it is currently turned off 4 Firewall helps protect your computer From potentially harmful content on the Internet Click Recommendations to learn how bo Fix this problem How does a Firewall help protect my computer Recommendations Note You can enable or disable the Avira Firewall via the Status tab in the Avira AntiVir Professional Control Center Warning If you turn the Avira Firewall off your computer is no longer prevented by unauthorized users from gaining access to it through a network or the Internet Virus protection software Protection against malicious software FAQ Tips You may receive the following information from the Windows Security Center with regard to your virus protection Virus protection NOT FOUND Virus protection OUT OF DATE Virus protection ON Virus protection OFF Virus protection NOT MONITORED Virus protection NOT FOUND This information of the Windows Security Center appears when the Windows Security Center has not found any anti virus software on your computer F Virus Protection NOT FOUND Windows did not Find antivirus software on this computer Antivirus software helps protect your computer against viruses and other security threats Click Recommendations For suggested actions
184. rocess If this option is enabled every time an application is making a network connection a popup is triggered Alternatively you will be informed only on the first connection attempt This option is disabled as the default setting Automatically disable popup notification in gaming mode When this option is active Avira Firewall gaming mode is automatically activated when an application is executed in full screen mode on your computer system In gaming mode all defined adapter and application rules apply Applications for which no rules are defined with the Allow or Deny actions are temporarily allowed to access the network so that no popup windows appear with questions about the network event Remember the action for this application Reference Configuration options Always enabled When this option is enabled the option Save action for this application of the dialog box Network event is activated as the default setting This option is enabled as the default setting Always disabled When this option is enabled the option Save action for this application of the dialog box Network event is disabled as the default setting Allow signed application When this option is enabled the option Save action for this application of the dialog box Network event is automatically enabled during network access by signed applications The manufacturers are Microsoft Mozilla Opera Yahoo Google Hewlet Packard Sun Skype Adob
185. rogram or ignoring the notification and continuing to use the program You can classify the program as trusted and add it to the application filter for permitted programs You have the option of adding the program to the application filter for blocked programs using the Always block command 83 Avira AntiVir Professional 84 12 2 2 1 The ProActive component uses rule sets developed by the Avira Malware Research Center to identify behavior typical of malware The rule sets are supplied by Avira GmbH databases AntiVir ProActiv sends information on any suspicious programs detected to the Avira database for logging You have the option of disabling transmission of data to the Avira databases Note ProActive technology is not yet available for 64 bit systems Windows 2000 does not support ProActive components General Enabling AntiVir ProActiv If this option is enabled programs are monitored on your computer system and checked for actions typical of malware You will receive a message if typical malware behavior is detected You can block the program or select Ignore to continue to use the program The monitoring process excludes Programs classified as trusted trusted and signed programs included by default in the permitted applications filter and all programs which you have added to the application filter for permitted programs Be part of the Avira ProActive community If this option is enabled AntiVir ProActive sends data o
186. rs in which you can enter the time span for a certain number of port scans so that a UDP port scan is assumed Report file With a mouse click on the link you have the choice to log or don t log the attacker s IP address Rule With a mouse click on the link you have the choice to add or not to add the rule to block the UDP port scan attack Incoming Rules Incoming rules are defined to control incoming traffic by the Avira Firewall Note When a packet is filtered the corresponding rules are applied successively therefore the rule order is very important Change the rule order only if you are completely aware of what you are doing Predefined rules for the TCP traffic monitor Setting Low Setting Medium Setting High No incoming traffic is Allow Established Monitor blocked by the Avira TCP Connections established TCP Firewall on 135 traffic Allow TCP Allow TCP packets from packets from address 0 0 0 0 address 0 0 0 0 with mask with mask 0 0 0 0 if local 0 0 0 0 if local ports in 135 ports in 0 and remote ports 65535 and in 0 65535 remote ports in Apply forpackets 0 65535 of existing Apply forpackets connections of existing Don t log when connections packet matches Don t log when rule Advanced packet matches rule Reference Configuration options Discard packets Advanced that have Discard packets following bytes that have lt empty gt with following bytes mask lt empty gt
187. rule The advanced feature enables content filtering For example packets can be rejected if they contain some specific data at a certain offset If you do not want to use this option do not select a file or choose an empty file Filtered content Data With a mouse click on the link a dialog box appears in which you can select a file that contains the specific buffer Filtered content Mask With a mouse click on the link a dialog box appears in which you can select the specific mask Filtered content Offset With a mouse click on the link a dialog box appears in which you can define the filtered content offset The offset is computed from where TCP header ends Predefined rules for the UDP traffic monitor Setting Low Setting Medium Setting High Monitor UDP Monitor established accepted traffic UDP traffic monitor Allow UDP packets from Allow UDP packets address 0 0 0 0 from address 0 0 0 0 with mask 0 0 0 0 with mask 0 0 0 0 if Reference if local port is in 0 66535 and remote port is in 0 66535 Apply rule to open ports Don t log when packet matches rule Advanced Discard packets that have following bytes lt empty gt with mask lt empty gt at offset 0 Deny all UDP packets Deny UDP packets from address 0 0 0 0 with mask 0 0 0 0if the local port is in range 0 65535 and the remote port is in range 0 65535 Apply for all ports Don t log when packet matches rule Advanc
188. s saved in quarantine It can be restored via the Quarantine manager if it is of informative value You can also send the backup copy to the Avira Malware Research Center Depending on the object there are more selection possibilities in the Quarantine manager Display detection alerts If this option is enabled then for each detection of a virus or unwanted program a warning message appears Primary action Primary action is the action carried out when the Guard finds a virus or an unwanted program If the option repair is selected but a repair of the file involved is not possible the action selected under Secondary action is carried out Note The option Secondary action can only be selected if the option Repair was selected under Primary action 71 Avira AntiVir Professional 78 repair If this option is enabled the Guard repairs affected files automatically If the Guard cannot repair an affected file it carries out the action selected under Secondary action Note An automatic repair is recommended but means that the Guard modifies files on the workstation delete If this option is enabled the file is deleted This process is much faster than overwrite and delete overwrite and delete If this option is enabled the Guard overwrites the file with a default pattern and then deletes it It cannot be restored rename If this option is enabled the Guard renames the file Direct access to these files e g with d
189. s to every packet Setting Setting Low Medium Setting High Incoming blocked types no Sameruleasfor Incoming blocked types type the low level several types Outgoing blocked types no Outgoing blocked types type several types Assume flooding if delay Assume flooding if delay between packets is less than between packets is less than 111 Avira AntiVir Professional 50 ms Reject fragmented ICMP packets 50 ms Reject fragmented ICMP packets Incoming blocked type no types several types With a mouse click on the link a list of ICMP packet types is displayed From this list you can specify the desired incoming ICMP message types you want to block Outgoing blocked type no types several types With a mouse click on the link a list of ICMP packet types is displayed From this list you can select the desired outgoing ICMP message types you want to block Flooding With a mouse click on the link a dialog box is displayed where you can enter the maximum allowed ICMPA delay Fragmented ICPM packets With a mouse click on the link you have the choice to reject or not to reject fragmented ICMP packets TCP port scan With this rule you can define when a TCP port scan is assumed by the Firewall and what should be done in this case This rule serves for preventing so called TCP port scan attack which results in a detection of open TCP ports on your computer This kind of attack is used to search a computer for we
190. specified update interval the update job is carried out every time an Internet connection is established Repeat job if the time has already expired If this option is enabled past update jobs are carried out that could not be carried out at the time specified for example because the computer was switched off Download via web server The update is carried out via a web server using an HTTP connection You can use a proprietary web server on the Internet or a web server on an intranet which obtains the update files from a proprietary download server on the Internet Note You can access further settings for updating via a web server under Configuration General Update Web server via file server shared folders The update is carried out via a file server on an intranet which obtains the update files from a proprietary download server on the Internet Note You can access further settings for updating via a file server under Configuration General Update File server 12 7 1 Product update Under Product update configure how product updates or the notification of available product updates are handled Product updates Download and automatically install product updates If this option is enabled product updates are downloaded and automatically installed by the Update component as soon as they become available Updates to the virus definition file and search engine are carried out independently of this setting
191. ssatoataessicinassonnsSessenseausetatontavvassesnsmnedssnnadeuntes 138 128 3 PASS WONG a ect en camel cela A E T ait heute eatatab A 139 128A SOCCUNILY niupna e a leurs liuchia iiatiaaub tds stad E E TE E E 141 12053 WM er E AAE EOE EATE E T 142 1206 DIEC TONOS iniiai E E A T 142 12 S7 WANING S aiian A EA 143 128 r1 61100 el cup ere ete anne a E E A E ae ere eRe Tere 143 128 2e Ema saat acre Satie a A NEE 145 T28 Tos Acoustic ANCES ieee citar A E EEEE ENEE E EONA 151 12 oA WANES ani e NE 152 1299 EVENS aen aE T he antniadtnescto 152 T29 9 MEAT VOD OV US aae E T tear auneaeke 153 1 Introduction Avira AntiVir Professional from Avira GmbH protects you computer against viruses malware adware and spyware unwanted programs and other dangers This manual deals with viruses and software in brief The manual describes the program installation and operation Please go to our website http www avira com where you can download the Avira AntiVir Professional manual in PDF from update Avira AntiVir Professional or renew your license You can also find information on our website such as telephone numbers for technical support and information on how to subscribe to our newsletter Your Avira GmbH team 2 Icons and emphases The following icons are used Icon Explanation Designation Placed before a condition which must be fulfilled prior to implementation Placed before an action step that you implement Placed before a w
192. ssfully A new product update Is available If this option is enabled an email is only sent if an update of the scanning engine or virus definition file was carried out without a product update but a product update is available Edit TheEdit button opens theEmail template window in which you can configure the notification for an Update successful product update available event You have the option of inserting text for the subject line and body of the email You can use variables for this purpose seeConfiguration General Email Alerts Email Template Update failed If this option is enabled an email is sent if the update has failed due to an error Edit Reference Configuration options TheEdit button opens theEmail template window in which you can configure the notification for an Update failed event You have the option of inserting text for the subject line and body of the email You can use variables for this purpose seeConfiguration General Email Alerts Email Template Add report file as attachment If this option is enabled the current report file of the Updater component is added to the email as an attachment when sending Updater notifications Recipient s Enter the email address es of the recipient s in this box The individual addresses are separated by commas The maximum length of all addresses together i e the total character string is 260 characters Note Warning messages are always
193. t Start update The Updater dialog box appears OR gt Inthe Control Center select the section Overview Status gt In the Last update field click on the Start update link The Updater dialog box appears OR gt Inthe Control Center in the Update menu select the menu command Start update The Updater dialog box appears Note We strongly recommend regular automatic updates for Avira AntiVir Professional The recommended update interval is 60 minutes Note You can also carry out a manual update directly via the Windows security centre 5 2 4 On demand scan Using a scan profile to scan for viruses and malware A scan profile is a set of drives and directories to be scanned The following options are available for scanning via a scan profile Use predefined scan profile if the predefined scan profile corresponds to your requirements Customize and apply scan profile manual selection if you want to scan with a customized scan profile Create and apply new scan profile if you want to create your own scan profile Depending on the operating system various icons are available for starting a scan profile In Windows XP and 2000 7 This icon starts the scan via a scan profile In Windows Vista Overview of AntiVir Professional In Microsoft Windows Vista the control center at the moment only has limited rights e g for access to directories and files Certain actions and file accesses can
194. tall license appears gt Go to the directory in which you have saved the license file read the message in the dialog box and confirm by clicking Next The license file is copied and the components are installed and started In the following dialog box you can choose whether to open the Readme file after installation is completed and whether to restart your computer gt Agree where appropriate and complete the installation by clicking Finish The installation wizard is closed Resume User defined installation Configuration wizard If you choose user defined installation the following step opens the configuration wizard The configuration wizard enables you to define custom settings for AntiVir Professional gt Click Next in the welcome window of the configuration wizard to begin configuration of AntiVir Professional The Configure AHeAD dialog box enables you to select a detection level for the AHeAD technology The detection level selected is used for the Scanner On demand scan and Guard On access scan AHeAD technology settings gt Select a detection level and continue the installation by clicking Next In the following dialog box Select extended threat categories you can adapt the protective functions of AntiVir Professional to the threat categories specified gt Where appropriate activate further threat categories and continue the installation by clicking Next If you have selected the AntiVi
195. tart computer without query If this option is enabled the necessary restart is carried out automatically after a product update has been executed You will not receive any notification 12 7 3 File server In the case of more than one workstation in a network Avira AntiVir Professional can download an update from a file server in the intranet which in turn obtains the update files from a proprietary download server on the Internet It can thus be ensured that the Avira AntiVir Professional is up to date on all workstations Note The configuration section is only enabled if the option Via file server shared folders has been selected under Configuration General Product update Download Enter the name of the file server on which the AntiVir Professional update files and the required directories release update are located The following must be specified file lt IP address of the file server gt release update The release directory must be a directory that can be accessed by all users LJ The button opens a window in which you can select the required download directory Server login Login name Enter your login name on the server Login password Enter the relevant password for logging in on the server here The characters entered are masked with Note If you do not specify any data in the Server login section no authentication will be carried out when accessing the file server In this case sufficient us
196. tion you can configure the temporal interval for an alert message if the last update is older than n day s Product protection Protect processes from unwanted termination If this option is enabled all AntiVir Professional processes are protected against unwanted termination by viruses and malware or against uncontrolled termination by a user e g via Task Manager This option is enabled as the default setting Advanced password protection If this option is enabled all AntiVir Professional processes are protected with advanced options from unwanted termination Advanced password protection requires considerably more computer resources than simple password protection That is why the option is disabled as the default setting To enable this option you have to restart your computer Important Password protection is not available for Windows XP 64 Bit Warning If process protection is enabled interaction problems can occur with other software products Disable process protection in these cases Protect files and registry entries from manipulation If this option is enabled all registry entries of AntiVir Professional and all program files binary and configuration files are protected from manipulation Protection against manipulation entails preventing write delete and in some cases read access to the registry entries or program files by users or external programs To enable this option you have to restart your computer
197. tion allows a more accurate control The Firewall will assume that any of the untrustworthy processes in the stack may actually be the one accessing the network through its child process Therefore a different popup window will be opened for each untrustworthy process in the process stack This option is disabled as the default setting Allow multiple popups per process If this option is enabled every time an application is making a network connection a popup is triggered Alternatively you will be informed only on the first connection attempt This option is disabled as the default setting Automatically disable popup notification in gaming mode When this option is active Avira Firewall gaming mode is automatically activated when an application is executed in full screen mode on your computer system In gaming mode all defined adapter and application rules apply Applications for which no rules are defined with the Allow or Deny actions are temporarily allowed to access the network so that no popup windows appear with questions about the network event 12 5 6 Display settings Remember the action for this application Always enabled When this option is enabled the option Save action for this application of the dialog box Network event is activated as the default setting This option is enabled as the default setting Always disabled When this option is enabled the option Save action for this application of the dialog box
198. tion area In the navigation area you can easily swap between the individual sections of the Control Center The individual sections contain information and functions of the program components of AntiVir Professional and are arranged in the navigation bar according to activity Example Activity Overview SectionStatus View This window shows the section selected in the navigation area Depending on the section you will find buttons to execute functions and actions in the upper bar of the detail window Data or data objects are displayed in lists in the individual sections You can sort the lists by clicking in the box defining how you wish to sort the list Starting and closing of Control Center To start the Control Center the following options are available Double click the program icon on your desktop via the AntiVir Professional program entry in the start menu program via the Avira AntiVir Professional tray icon Close the Control Center via the menu command Close in the menu File or by clicking on the close tab in the Control Center Operate Control Center To navigate in the Control Center gt Select an activity in the navigation bar The activity opens and other sections appear The first section of the activity is selected and displayed in the view gt If necessary click another section to display this in the detail window OR gt Select a section via the menu View Note You can activate the keybo
199. tion is enabled a rule that was automatically created for example during a port scan is retained Remove rule after n seconds If this option is enabled a rule that was automatically created for example during a port scan is removed again after the time you have defined This option is enabled as the default setting 12 5 2 General adapter rules Network connections that have been set up are designated adapters Adapter rules can be drawn up for the following Client network connections Default adapter LAN or high speed internet Wireless Dial up connection Form the adapter s context menu you can specify pre defined adapter rules for every available adapter Security level High Security level Medium Security level Low You also have the option of modifying individual adapter rules to suit your own particular requirements Note The default security level setting for all predefined rules of the Avira Firewall is High ICMP protocol The Internet Control Message Protocol ICMP is used to exchange error and information messages on networks The protocol is also used for status messages with ping or tracer With this rule you can define the incoming and outgoing blocked message types the behavior in case of flooding and the reaction of fragmented ICMP packets This rule serves for preventing so called ICMP flood attacks which results in an increase of the CPU load of the attacked machine as it respond
200. tion is enabled access to the file is allowed and the file is left as it is 12 2 1 2 Reference Configuration options Warning The affected file remains active on your workstation It may cause serious damage on your workstation Deny access If this option is enabled the Guard only enters the detection in the report file if the report function is enabled In addition the Guard writes an entry in the Event log if this option is enabled Quarantine If this option is enabled the Guard moves the file to the quarantine The files can later be repaired or if necessary sent to the Avira Malware Research Center Note If you have selected Delete or Overwrite and Delete as the primary or secondary action you should note the following In the case of heuristic hits the affected files are not deleted but are instead moved to quarantine Further actions Notifications Event log Use event log When this option is enabled an entry is added to the event log for every detection The administrator can identify detections and react accordingly This option is enabled as the default setting Autostart Block autostart function When this option is enabled the execution of the Windows Autostart function is blocked on all connected drives including USB sticks CD and DVD drives and network drives With the Windows Autostart function files on data media or network drives are read immediately on loading or connection and files ca
201. tion opened for the update is always terminated as soon as the download has been carried out Download Standard Server Enter the addresses URL of the web servers from which the updates and the required update directory update are to be loaded The format for the address of the web server is as follows http lt address of the web server gt Port update If you do not specify a port port 80 will be used By default the accessible web servers of Avira GmbH are specified for updating AntiVir Professional You can however use your own web servers on the company intranet If a number of web servers are specified separate each one by a comma Default The button restores the predefined addresses Priority server 12 7 4 1 12 8 Reference Configuration options In this field enter the update directory and URL of the web server that will first be requested to provide the update If this server cannot be reached the standard servers indicated will be used The format for the address of the web server is as follows http lt address of web server gt Port update If you do not specify a port port 80 will be used Proxy Proxy server Do not use a proxy server If this option is enabled your connection to the web server is not carried out via a proxy server Use Windows system settings When the option is enabled the current Windows system settings are used for the connection to the web server via a proxy serv
202. tional column with the heading Filtering with the entry Simple is displayed in the list of application rules You now have an additional Filtering Advanced Action rules option which enables you to select the extended configuration Description Application Name of the application Displays the selected application rule mode In filtered mode adapter rules are checked and executed after execution of the application rule In privileged mode adapter rules are ignored Click on the link to switch to a different mode Mode Shows the action that the Avira Firewall will automatically take when the application is using the network whatever the network usage type is If you choose Filtering Simple you can click the link to select another action type The action types are Ask Allow Deny or Extended If you choose Filtering Advanced the Rules action type is displayed The Rules link opens the Application rules window Action Reference Configuration options in which you can enter specific rules for the application Shows the type of filtering You can select another type of filtering by clicking the link Simple In the case of simple filtering the specified action is Filtering carried out on all network activities performed by the software application Advanced With this type of filtering the rules that were added to the extended configuration are applied If you want to create specific rules for an application se
203. tures it is reported as being suspicious This does not necessarily mean that the code is in fact malware False positives do sometimes occur The decision on how to handle affected code is to be made by the user e g based on his or her knowledge of whether the source of the code is trustworthy or not Macrovirus heuristic Activate macrovirus heuristics Avira AntiVir Professional contains a highly powerful macro virus heuristic If this option is enabled all macros in the relevant document are deleted in the event of a repair alternatively suspect documents are only reported i e you receive an alert This option is enabled as the default setting and is recommended Advanced Heuristic Analysis and Detection AHeAD enable AHeAD Avira AntiVir Professional contains a very powerful heuristic in the form of AntiVir AheAD technology which can also detect unknown new malware If this option is activated you can define how aggressive this heuristic should be This option is enabled as the default setting Reference Configuration options Low detection level If this option is enabled Avira AntiVir Professional detects slightly less unknown malware the risk of false alerts is low in this case Medium detection level This option is enabled as the default setting if you have selected application of this heuristic This option is enabled as the default setting and is recommended High detection level If this option is ena
204. types With a mouse click on the link a list of ICMP packet types is displayed From this list you can select the desired outgoing ICMP message types you want to block Flooding With a mouse click on the link a dialog box is displayed where you can enter the maximum allowed ICMPA delay Fragmented ICPM packets Reference Configuration options With a mouse click on the link you have the choice to reject or not to reject fragmented ICMP packets TCP port scan With this rule you can define when a TCP port scan is assumed by the Firewall and what should be done in this case This rule serves for preventing so called TCP port scan attack which results in a detection of open TCP ports on your computer This kind of attack is used to search a computer for weak spots and is often followed by more dangerous attack types Predefined rules for the TCP port scan Setting Low Setting Medium Setting High Assume a TCP port scanif Assume a TCP port scanif Same rule as for medium 50 or more ports were 50 or more ports were level scanned in 5 000 scanned in 5 000 milliseconds milliseconds When detected log When detected log attacker s IP and don t attacker s IP and add rule add rule to block the to block the attack attack Ports With a mouse click on the link a dialog box appears in which you can enter the number of ports that must have been scanned so that a TCP port scan is assumed Port scan time window With a mouse click
205. ual PC etc if Avira Firewall is installed on the host machine and the security level of Avira Firewall is set to medium or high If Avira Firewall is installed on a computer on which a virtual machine for example VMWare Virtual PC etc is also running the firewall will block all network connections for the virtual machine when the security level of the Avira Firewall is set to medium or high If the security level is set to low the Firewall works as expected 49 Avira AntiVir Professional 00 Reason The virtual machine emulates through software a network card This emulation encapsulates the data packages of the guest system in special packages UDP packages and routes them via the external gateway back to the host system Avira Firewall rejects these packages coming from outside starting from security level medium To avoid this behavior do the following gt Go to Control Center and select the section Online protection Firewall gt Click the Configuration link ad The Configuration dialog box is displayed You are in the configuration section Application rules P Activate the Expert mode option ad Select the configuration section Adapter rules gt Click add rule p Select UDP in the section Incoming rules p Type the name of the rule in the Section Name of the rule gt Click OK P Check if the rule is directly above the rule Deny all IP packets Warning This rule is potentially dangerous because it wil
206. ust either show the drive on which the application is located or start with an environment variable LJ The button opens a window in which you can select the application to be excluded Add With the Add button you can transfer the application specified in the input box to the list of applications to be excluded Delete The Delete button lets you remove a highlighted application from the list of applications to be excluded 12 2 3 Report Guard includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection Guard includes an extensive logging function to provide the user or administrator with exact notes about the type and manner of a detection This group allows for the content of the report file to be determined Off If this option is enabled then Guard does not create a log It is recommended that you should turn off the logging function only in exceptional cases such as if you are executing trials with multiple viruses or unwanted programs Default If this option is enabled Guard records important information concerning detections alerts and errors in the report file with less important information ignored for improved clarity This option is enabled as the default setting Advanced If this option is enabled Guard logs less important information to the report file as well Complete If this option is enabled Guard logs all available informatio
207. utions are installed The automatic protection functions of various security solutions may interfere with each other gt Establish an Internet connection The Internet connection is necessary for performing the following installation steps gt Downloading the current program file and search engine and the latest virus definition files via the installation program for internet based installation gt Where appropriate carrying out a AntiVir Professional update after completed installation gt Save the license file hbedv key on your computer system if you want to activate Avira AntiVir Professional Note Internet based installation Avira GmbH provides an installation program for the internet based installation of Avira AntiVir Professional which loads the current program file prior to installation by the Avira GmbH web servers This process ensures that AntiVir Professional is installed with the latest virus definition file Installation with an installation package The installation package contains both the installation program and all necessary program files No language selection for AntiVir Professional is available for installation with an installation package We recommend that you carry out an update of the virus definition file after installation Install The installation program runs in self explanatory dialog mode Every window contains a certain selection of buttons to control the installation process The most
208. veral processes are running simultaneously on the workstation The selection affects the scanning speed Low The Scanner is only allocated processor time by the operating system if no other process requires computation time i e as long as only the Scanner is running the speed is maximum All in all work with other programs is optimal The computer responds more quickly if other programs require computation time while the Scanner continues running in the background This setting is activated by default and is recommended Medium The Scanner is executed with normal priority All processes are allocated the same amount of processor time by the operating system Under certain circumstances work with other applications may be affected High The Scanner has the highest priority Simultaneous work with other applications is almost impossible However the Scanner completes its scan at maximum speed 67 Avira AntiVir Professional 68 12 1 1 1 Action for concerning files Action for concerning files You can define the actions to be carried out by Scanner when a virus or unwanted program is detected Interactive If this option is enabled the results of the Scanner scan are displayed in a dialog box When carrying out a scan with the Scanner you will receive an alert with a list of the affected files at the end of the scan You can use the content sensitive menu to select an action to be executed for the various infected files Y
209. very on demand scan If an amended file is detected this is reported as suspect This function uses a lot of computer capacity That is why the option is disabled as the default setting Important This option is only available with Windows Vista and higher The option is not available if you are administering Avira AntiVir Professional under SMC Note This option should not be used if you are using third party tools that modify system files and adapt the boot or start screen to your own requirements Examples of such tools are skinpacks TuneUp utilities or Vista Customization Optimized scan When the option is enabled the processor capacity is optimally utilized during a Scanner scan For performance reasons an optimized scan is only logged on standard level Note This option is only available on multi processor systems If AntiVir Professional is administered with SMC the option is always displayed and can be enabled If the administered system does not have more than one processor the Scanner option is not used Follow symbolic links Reference Configuration options If this option is enabled Scanner performs a scan that follows all symbolic links in the scan profile or selected directory and scans the linked files for viruses and malware This option is not supported by Windows 2000 and has been deactivated Important The option does not include any shortcuts but refers exclusively to symbolic links generated by mklink ex
210. vil servants You can download a whole array of games via the Internet Email games have also become more popular numerous variants are circulating ranging from simple chess to fleet exercises including torpedo combats The corresponding moves are sent to partners via email programs who answer them 39 Avira AntiVir Professional 08 Studies have shown that the number of working hours devoted to computer games has long reached economically significant proportions It is therefore not surprising that more and more companies are considering ways of banning computer games from workplace computers Avira AntiVir Professional detects computer games If the Games option is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if Avira AntiVir Professional detects a game The game is now over in the truest sense of the word because you can simply delete it Jokes JOKES Jokes are merely intended to give someone a fright or provide general amusement without causing harm or reproducing When a joke program is loaded the computer will usually start at some point to play a tune or display something unusual on the screen Examples of jokes are the washing machine in the disk drive DRAIN COM or the screen eater BUGSRES COM But beware All symptoms of joke programs may also originate from a virus or Trojan At the very least users will get quite a shock or be thrown into such a
211. vira AntiVir Professional 72 12 1 1 3 Archives In this display area you can set which archives the Scanner should scan For this you must select the relevant entries Exceptions File objects to be omitted for the scanner The list in this window contains files and paths that should not be included by the Scanner in the scan for viruses or unwanted programs Please enter as few exceptions as possible here and really only files that for whatever reason should not be included in a normal scan We recommend that you always scan these files for viruses or unwanted programs before they are included in this list Note The entries on the list must not result in more than 6000 characters in total Warning These files are not included in a scan Note The files included in this list are entered in the report file Please check the report file from time to time for unscanned files as perhaps the reason you excluded a file here no longer exists In this case you should remove the name of this file from this list again Input box In this input box you can enter the name of the file object that is not included in the on demand scan No file object is entered as the default setting L The button opens a window in which you can select the required file or the required path When you have entered a file name with its complete path only this file is not scanned for infection If you have entered a file name without a path all
212. web browsers to divert enquiries to spoofed websites This is a further development of classic phishing Pharming fraudsters operate their own large server farms on which fake websites are stored Pharming has established itself as an umbrella term for various types of DNS attacks In the case of a manipulation of the host file a specific manipulation of a system is carried out with the aid of a Trojan or virus The result is that the system can now only access fake websites even if the correct web address is entered Phishing Phishing means angling for personal details of the Internet user Phishers generally send their victims apparently official letters such as emails that are intended to induce them to reveal confidential information to the culprits in good faith in particular user names and passwords or PINs and TANs of online banking accounts With the stolen access details the phishers can assume the identities of the victims and carry out transactions in their name What is clear is that banks and insurance companies never ask for credit card numbers PINs TANs or other access details by email SMS or telephone Polymorph viruses Polymorph viruses are the real masters of disguise They change their own programming codes and are therefore very hard to detect Program viruses A computer virus is a program that is capable to attach itself to other programs after being executed and cause an infection Viruses multiply themselves unlik
213. when perform a data back up Reason During the back up procedure AntiVir Guard scans all files being used by the back up procedure b In the configuration expert mode choose Guard Scan Exceptions and enter the names of the backup software processes My Firewall reports AntiVir Guard and AntiVir MailGuard immediately after activation Reason Communication with AntiVir Guardand AntiVir MailGuardoccurs via the TCP IP Internet protocol A firewall monitors all connections via this protocol FAQ Tips P Define a general approval for AntiVir Guard and AntiVir MailGuard AntiVir Guard only works with the address 127 0 0 1 localhost An Internet connection is not established The same applies to AntiVir MailGuard AntiVir MailGuard does not work Please check correct functioning of AntiVir MailGuard with the aid of the following checklists if problems occur with AntiVir MailGuard Checklist b Check whether your mail client logs in on the server via Kerberos APOP or RPA These verification methods are currently not supported b Check whether your mail client reports to the server through SSL also often called TSL Transport Layer Security AntiVir MailGuard does not support SSL and therefore terminates any encrypted SSL connections If you want to use encrypted SSL connections without having them protected by MailGuard you will have to use a port that is not monitored by MailGuard for the connection The ports monitored
214. with the name of the virus or unwanted program and the affected file whenever the on demand scan detects a virus or an unwanted program Edit TheEdit button opens theEmail template window in which you can configure the notification for an Scan detection event You have the option of inserting text for the subject line and body of the email You can use variables for this purpose seeConfiguration General Email Alerts Email Template End of scheduled scan When the option is activated an email is sent when a scan job has been carried out The email contains data on the point and duration of the scan job on the folders and files scanned as well as on the viruses found and warnings Edit TheEdit button opens theEmail template window in which you can configure the notification for the End of scan event You have the option of inserting text for the subject line and body of the email You can use variables for this purpose seeConfiguration General Email Alerts Email Template Add report file as attachment 147 Avira AntiVir Professional 148 If this option is enabled the current report file of the Scanner component is added to the email as an attachment when sending Scanner notifications Recipient address es Enter the email address es of the recipient s in this box The individual addresses are separated by commas The maximum length of all addresses together i e the total character string is 260 characters
215. work Note Please check whether the Message service has been started You will find the service i e in Windows XP for example under Start Settings System control Administration Services Note An alert is always sent to computers NOT to a certain user Warning This functionality is no longer supported by the following operating systems Windows Server 2008 and higher Windows Vista and higher Send message to The list in this window shows names of computers that receive a message when a virus or unwanted program is found Note A computer can always be entered only once in this list Add 143 Avira AntiVir Professional This button lets you add another computer A window is opened in which you can enter the names of new computers A computer name can be a maximum of 15 characters long The button opens a window in which you can alternatively select a computer directly from your computer environment Delete This button lets you delete the currently selected entry from the list Guard Network alerts If this option is enabled network alerts are sent This option is disabled as the default setting Note To enable this option at least one recipient must be entered under General Alerts Network Message to be sent The window shows the message sent to the selected workstation when a virus or unwanted program is detected You can edit this message A text may contain a maximum of 500
216. wou can take How does antivirus software help protect my computer Note Windows does not detect all antivirus programs Recommendations Note Install Avira AntiVir Professional on your computer to protect it against viruses and other unwanted programs Virus protection OUT OF DATE If you have already installed Windows XP Service Pack 2 or Windows Vista and then install Avira AntiVir Professional or you install Windows XP Service Pack 2 or Windows Vista on a system on which Avira AntiVir Professional has already been installed you receive the following message OUT OF DATE Virus Protection Antivir Desktop reports that it might be out of date Click Recommendations For suggested actions you can take How does antivirus software help protect my computer Note Windows does nok detect all antivirus programs Recommendations Note In order for the Windows Security Center to recognize Avira AntiVir Professional as up to date an update must be carried out after installation Update your system by carrying out an Avira AntiVir Professional update Virus protection ON After installation of Avira AntiVir Professional and a subsequent update you receive the following message 99 Avira AntiVir Professional 06 Antivir Desktop reports that it is up to dake and virus scanning is on Antivirus software helps protect your computer against viruses and other security th
217. y alert you will receive an alert whenever a virus is detected indicating the action carried out Action options for the Guard Interactive Overview of AntiVir Professional In interactive action mode data access is denied and a desktop notification is displayed In the desktop notification you can remove the malware detected or transfer the malware to the Scanner component using the Details button for further virus management The Scanner opens a window containing notification of the detection which gives you various options for managing the affected file via a context menu see Detection Scanner Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically If you enable the optionDisplay alert you will receive a desktop notification whenever a virus is detected Action options for MailGuard WebGuard Interactive In interactive action mode if a virus or unwanted program is detected a dialog box appears in which you can select what to do with the infected object This option is enabled as the default setting Automatic In automatic action mode when a virus or unwanted program is detected the action you selected in this area is executed automatically If you enable the Display alert option you will receive an alert when a virus is detected The alert will allow you to confirm the action to be carried out In interactive
218. y saving actions in the Network Event window When an application first tries to create a network or Internet connection the Network Event popup window appears The Network Event window allows the user to choose whether the network activity of the application is allowed or denied If the Save Action for this application option is enabled the action is created as an application rule and is saved in the configuration under Firewall Application Rules Saving the actions in the Network Event window gives you a set of rules for the network activities of applications Note For applications from trusted providers network access is allowed by default unless an adapter rule prohibits network access You have the option of removing providers from the list of trusted providers by creating adapter and application rules in the Configuration You can alter predefined adapter rules or create new adapter rules in the Configuration The security level of the Firewall is automatically set to the value User if you add or change adapter rules Application rules allow you to define monitoring rules specified for applications You can use simple application rules to define whether all network activities of a software application are to be denied or allowed or whether they are to be handled by means of the Network Event popup window In the advanced configuration of the Application rules setting you can define different packet filters for an application whi
219. ys advertising or software that sends the user amp apos s personal data to a third party often without their knowledge or consent and for this reason may be unwanted 10 2 Viruses and more Avira AntiVir Professional detects Adware Spyware If the option Adware Spyware is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if Avira AntiVir Professional detects such software Unusual Runtime Compression Tools PCK Files that have been compressed with an unusual runtime compression tool and that can therefore be classified as possibly suspicious Avira AntiVir Professional detects Unusual runtime Compression Tools If the option Unusual runtime Compression Tools is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if Avira AntiVir Professional detects such packers Double Extension Files HEUR DBLEXT Executable files that hide their real file extension in a suspicious way This camouflage method is often used by malware Avira AntiVir Professional detects Double Extension Files If the option Double Extension files HEUR DBLEXT is enabled with a check mark in the configuration under Extended threat categories you receive a corresponding alert if Avira AntiVir Professional detects such files Phishing Phishing also known as brand spoofing is a clever form of data theft aimed at customers or p

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