CyberPower UR700RM1U uninterruptible power supply (UPS)
Contents
1. FCC emission limits and also to prevent interference to the nearby radio and television reception It is essential that only the supplied power cord be used Use only shielded cables to connect I O devices to this equipment CAUTION Any changes or modifications not expressly approved by the guarantee of this device could void the user s authority to operate the equipment CyberPower The Power To Control the Power For more information contact us at CyberPower Systems USA Inc 5555 12 Avenue East Suite 110 Shakopee MN55379 Tel 952 403 9500 Fax 952 403 9500 Email sales cyberpowersystems com Web www cyberpowersystems com Entire contents copyright 2003 CyberPower Systems Inc All rights reserved Reproduction in whole or in part without permission is prohibited PowerPanel and PowerPanel Plus are trademarks of CyberPower Systems USA Inc2. Period Making a Limited Warranty Claim To make a Limited Warranty claim on a Product you must do the following 1 Complete and return the CyberPower Warranty Registration Card or provide reasonable proof of purchase for example a sales receipt that establishes you as the Initial Customer the origi nal end user consumer purchaser of the Product and prove that the Product was purchased within three 3 years of the event for which you want to make a claim for warranty service 2 Call CyberPower at 952 403 9500 or 877 297 6937 toll free write to CyberPower at 5555 12th Ave East Suite 110 Shakopee MN 55379 or e mail CyberPower at claims cyberpowersystems com within ten 10 days of the event for which you want to make a claim 3 When you contact CyberPower identify the Product the Purchase Date and request Return Materials Authorization RMA information from CyberPower 4 Pack and ship the Product to CyberPower as instructed in your RMA Show the RMA code on the shipping label or include it with the Product You MUST prepay all shipping costs and you are responsible for packaging and shipment CyberPower will inspect and examine the Product within ten 10 days of receipt If the Product is not as warranted CyberPower will repair or replace the Product and return it to you at CyberPower s expense or if CyberPower is unable to or decides not to repair or replace the Product if defective within a reasonable time Cybe
3. electrical shock turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer component CAUTION DO NOT USE WITH OR NEAR AQUARIUMS To reduce the risk of fire do not use with or near aquariums Condensation from the aquarium can come in contact with metal current contacts and cause the machine to short out CAUTION DO NOT USE WITH LASER PRINTERS The power demands of laser printers are too large for a UPS CyberPower DESCRIPTION 1 Battery Surge Outlets Provides four battery powered surge outlets for connected equipment and insures temporary uninter rupted operation of your equipment during a power failure 2 Power Switch Can be used as a mater on off switch for equipment connected to the battery power supplied outlets 3 Power On Indicator This LED is illuminated when the utility condition is normal and the UPS outlets are providing power free of surges and spikes 4 Electrical Wiring Fault Indicator This LED indicator will illuminate to warn the user that a wiring problem exists such as bad ground missed ground or reversed wiring If this is illuminated disconnect all electrical equipment from the outlet and have an electrician check to ensure the outlet is properly wired 5 Circuit Breaker Located on the side of the UPS the circuit breaker serves to provide overload and fault protection Under normal operating conditions the circuit breaker is depressed 6
4. or 877 297 6937 toll free CyberPower is the warrantor under this Limited Warranty You may also contact CyberPower on the Internet at www cyberpowersystems com 12 UR500 UR700 Guaranteed Uninterruptible Power System FCC Notice This equipment has been tested and found to comply with the limits for a Class B Digital Device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfer ence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reori ent or relocate the receiving antenna 2 Increase the separation between the equipment and re ceiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help Any special accessories needed for compliance must be specified in the instruction CAUTION A shielded type power cord is required in order to meet
5. Connected Equipment under the Power Control Guarantee you must do the following 1 Complete and return the CyberPower Warranty card or provide reasonable proof of purchase for example a sales receipt that establishes you as the original end user consumer purchaser of the Product 2 Call CyberPower at 952 403 9500 or 877 297 6937 toll free write to CyberPower at 5555 12th Ave East Suite 110 Shakopee MN 55379 or e mail CyberPower at clains cyberpowersystems com within ten 10 days of the date of the event for which you wish to make a claim for warranty service 3 When you contact CyberPower identify the Product the Purchase Date and the item s of Connected Equipment Have information on all applicable insurance or other resources of recov ery payment that are available to the Initial Customer and the name of the power utility supplier for the location of the Connected Equipment and Request a Return Materials Authorization RMA 4 Pack and ship the product to CyberPower and if requested the item s of Connected Equip ment a repair cost estimate for the damage to the Connected Equipment and all claim forms that CyberPower provides to you Show the RMA number on the shipping label or include it with the product You must prepay all shipping costs must pay the cost of the repair estimate and is responsible for packaging and shipment CyberPower s Duties CyberPower will inspect and examine the Product and the item s of C
6. NTY AND POWER CONTROL GUARANTEE In purchasing a UR500 UR700 in the United States or Canada the original end user receives a Limited Warranty and CyberPower s Power Control Guarantee from Cyber Power Systems USA Inc for ease of reading referred to as CyberPower The Limited Warranty and the Power Control Guarantee are intended to be the original end user s exclusive rights and remedies The Limited Warranty and the Power Control Guarantee are separate all though they are related The Limited Warranty is for the Product itself The Power Control Guaranty is CyberPower s connected equip ment guaranty Limited Warranty The original end user referred to as the Initial Customer receives an express limited warranty referred to as the Limited Warranty for the UR500 UR700 purchased from Cy berPower referred to as the Product The terms of the Limited Warranty are explained below l Power Control Guarantee CyberPower provides the Initial Customer with protection in the event that the Product is not free from defects in materials and workmanship and certain equipment con nected to the Product is damaged the Power Control Guarantee The Power Control Guarantee protects the Initial Customer for damage to equipment plugged into the Product The terms of the Power Control Guarantee are explained below The Limited Warranty and the Power Control Guarantee are subject to the terms set forth below Additionally State or Provinci
7. Serial Port to PC This port allows connection and communication from the DB 9 serial port on the computer to the UPS unit The UPS communicates its status to the PowerPanel software This interface is also com patible with the UPS service provided by Windows NT Windows 2000 and Windows XP 7 Communication Protection Ports Communication protection ports will protect any standard modem fax telephone line or network cable 8 Outlets Designed for AC Adapters Allows six AC power adapter blocks to be plugged into the UPS without blocking adjacent outlets UR500 UR700 Guaranteed Uninterruptible Power System CyberPower Hardware Installation Guide INSPECTION The box should contain the following l l l 1 PowerPanel software floppy disk 1 serial interface cable DB 9 1 Your new UPS may be used immediately upon receipt However recharging the battery for at 1 Telephone communication cable 1 user manual 1 warranty registration card least four hours is recommended to insure that the battery s maximum charge capacity is 1 UPS unit achieved Charge loss may occur during shipping and storage To recharge the battery simply leave the unit plugged into an AC outlet The unit will charge in both the on as well as the off po sition HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT 2 If you wish to use the software connect the enclosed serial interface cable to the serial port on the UPS and an ope
8. UR500 UR700 Guaranteed Uninterruptible Power System IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that should be followed during installation and mainte nance of the UPS and batteries Please read and follow all instructions carefully during installation and operation of the unit Read this manual thoroughly before attempting to unpack install or oper ate CAUTION The UPS must be connected to an AC power outlet with fuse or circuit breaker protec tion DO NOT plug the machine into an outlet that is not grounded If you need to de energize this equipment turn off and unplug the UPS CAUTION DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT Cyber Power Systems does not sell products for life support or medical applications DO NOT use in any circumstance that would affect operation or safety of any life support equipment with any medical applications or patient care CAUTION The battery can energize hazardous live parts inside even when the AC input power is disconnected CAUTION To prevent the risk of fire or electric shock install in a temperature and humidity con trolled indoor area free of conductive contaminants Please see specifications for acceptable tem perature and humidity range CAUTION To reduce the risk of electric shock do not remove the cover except to service the battery No user serviceable parts inside except for the battery CAUTION To avoid
9. al law may adjust the terms of the Limited Warranty or the Power Con trol Guarantee or the State or Province may impose additional obligations or additional implied warranties To the extent necessary to comply with those laws the terms of the Limited Warranty and the Power Control Guarantee should be read to adjust to those requirements only to the extent necessary to comply with such local law If you are an Initial Customer you are asked to read the following terms and conditions carefully before using the Product By using the Product you consent to be bound by and become a party to the Limited Warranty and Power Control Guarantee If you do not agree to the terms and conditions of the Limited Warranty and Power Control Guarantee you should return the Product for a full refund prior to using it REGISTRATION CyberPower requests that you complete and return the Warranty Registration Card enclosed with the Product or register the Product at its website www cyberpowersystems com to establish that you are the Initial Customer of the Product and therefore entitled coverage under the Limited Warranty and the Power Control Guarantee Registration is not required for Limited Warranty coverage but note if you do not complete a registration card you will be required to provide proof of purchase as described below to have the benefits of this Limited Warranty LIMITED WARRANTY CyberPower warrants to you the Initial Purchaser that the Prod
10. back of the computer for an addi nected to the wrong port tional serial port Move the cable to this port The unit is not providing Shutdown your computer and turn the UPS off battery power Wait 10 seconds and turn the UPS back on This should reset the unit The serial cable is not the You must use the serial cable that was en cable that was included closed with the unit for the software and unit to with the UPS unit be able to communicate Additional troubleshooting information can be found at www cyberpowersystems com support htm UR500 UR700 Guaranteed Uninterruptible Power System C y ber Power SPECIFICATIONS a Capacity 500VA 275W 700VA 360W On Battery Output Voltage 120Vac 5 a a Internet Ready Operating Temperature Maximum Dimensions cm 1U Rack 43 1 x 24 7 x 4 4 8 8hours typical from total discharge 8hours typical from total discharge from total discharge 32 F to 95 F 0 C to 35 C Typical Battery Recharge Time Battery Type Sealed Maintenance 6V 7 0AH x2 Free Lead Acid Battery Power On Using Battery Wiring Fault Audible Alarms On battery Low battery Overload Communication Windows 95 98 ME NT 2000 XP Power Panel Software Self Test Optional EXPECTED RUNTIME IN MINUTES UR500 ___ UR700 Desktop PC with 15 Monitor to 19 18 24 Desktop PC with 17 Monitor 11 17 16 22 Desktop PC with 21 Monitor 10 15 14 19 LIMITED WARRA
11. imited Warranty does not limit the Power Control Guarantee which is for the lifetime of the Product and c none of the limitations or exclusions on warranty coverage apply or than the three year limit CyberPower will as CyberPower elects as permitted by law repair replace or pay the Agreed Damage Amount defined below for the item s of your electronic equipment directly and properly connected to the product the Connected Equipment if that Connected Equipment is x damaged by AC power line transients spikes or surges on properly installed grounded and code compliant 120 volt power lines in the United States and Canada or by transients surges or spikes on standard telephone equipment lines or Base 10 100T Ethernet lines that are properly installed and connected a Power Disturbance and y is directly plugged into and properly connected to a CyberPower Product in its original condition which is properly operated when a Power Disturbance passes through the CyberPower Product and y 1 exhausts the protection capacity of the CyberPower Product or y 2 damages the CyberPower Product This provision sets out the only liability of any character of CyberPower for direct indirect special consequential and or incidental damages under our Limited Warranty applies only to Connected Equipment and all such Liability is limited to the Agreed Damage Amount Making a Power Control Guarantee Claim To make a Warranty claim for damage to
12. ipment the Power Control Guarantee covers only damage within the specific terms of the Power Control Guarantee to Connected Equipment and only up to the ap plicable aggregate ceiling amount 3 The Power Control Guarantee does not cover damage to Connected Equipment or apply if the Product has been operated in a failure mode or not in compliance with CyberPower operating in structions and manuals or if the Connected Equipment has been operated in a failure mode or not in compliance with the instructions and manuals of its manufacturer vendor The Limited Warranty and the Power Control Guarantee Do Not Apply Unless The Initial Cus tomer 1 Has properly connected the Product and the Connected Equipment to properly wired and grounded outlets including compliance with electrical and safety codes of the most current electrical code ANS NFPA 70 without the use of any adapters extension cords of other connectors 2 Has provided a suitable and proper environment for use and installation of the Product and Connected Equipment 3 Has properly installed and operated the CyberPower Product and Connected equipment 4 Has operated the Product at all times within the limitations on the Product s VA capacity as stated in this User Manual 11 CyberPower CyberPower Does Not Cover or Undertake Any Liability in Any Event for Any of the Following 1 Loss of or damage to data records or software or the restoration of data or records or the reinsta
13. llation of software 2 Damage from causes other than AC Power Line Transients spikes or Surges on properly installed grounded and code compliant 120 volt power lines in the United States and Can ada transients surges or spikes on standard telephone land lines PBX telephone equip ment lines or ethernet lines when properly installed and connected 3 Damage from any circumstance described as excluded above with respect to the product 4 Damages from fire flood wind rain rising water leakage or breakage of plumbing abuse misuse or alteration of either the product or the Connected Equipment Exclusion of Consequential and Other Damages The sole and exclusive remedies of the Initial Customer are those provided by the Limited Warranty and Power Control Guarantee CyberPower excludes any liability for personal injury under the Lim ited Warranty and Power Control Guarantee CyberPower excludes any liability for direct indirect special incidental or consequential damages whether for damage to or loss of property EXCEPT FOR AND ONLY FOR the specific limited agreement of CYBERPOWER to provide certain warranty benefits regarding Connected Equipment under the CYBERPOWER Power Control Guarantee loss of profits business interruption loss of information or data This exclusion applies even though damage or loss is caused by negligence or other fault NOTE Some States or Provinces do not allow the exclusion or limitation of incidental
14. n serial port on the computer If you are not going to use the software you 1 Make sure that the total Volt Amp VA requirements of your computer monitor and peripheral do not need to connect the cable equipment does not exceed 1440 VA 2 Insure that the equipment plugged into the three battery power supplied outlets does not exceed 3 the UPS unit s rated capacity 500VA 275W for UR500 700VA 360W for UR700 If rated unit capacities are exceeded an overload condition may occur and cause the UPS unit to shut down and the circuit breaker to trip 3 If the power requirements of your equipment are listed in units other than Volt Amps VA convert Watts W or Amps A into VA by doing the calculations below Note The below equation only With the UPS unit off and unplugged connect your computer monitor and any externally powered data storage device Zip drive Jazz ro we drive Tape drive etc into the battery power supplied outlets Plug your peripheral equipment printer scanner speakers into the full time surge protection outlets DO NOT plug a laser me PLUGIN u an en n N D LE fum calculates the maximum amount of VA that the equipment can use not what is typically used by the equipment at any one time Users should expect usage requirements to be approximately printer copier space heater vacuum paper shredder or other large electrical device into the UPS The power demands of these devices will overload and po
15. onnected Equipment or at CyberPower s election your written statement and repair cost estimate for those item s You must return the product for inspection If the damage to Connected Equipment is covered by the Power Control Guarantee CyberPower will in addition to Limited Warranty remedies for the CyberPower Product itself repair or pay the costs of repair or replace the Connected Equipment or at the option of CyberPower as permitted by law pay to the Initial Customer the Agreed Damage Amount up to the aggregate limits stated below for all item s of Initial Customer s Connected Equipment The Agreed Damage Amount for all items of Initial Customer s Connected Equipment shall be the lesser of the amount determined under Clause 1 or 2 below reduced by any amounts described in Clause 3 below 10 UR500 UR700 Guaranteed Uninterruptible Power System 1 The fair market value of the Connected Equipment as established by the lower of a the average price the same or similar items are being sold for on E bay b the price list of Orion Blue Book on the date of occurrence or if such price list is no longer published a published or an nounced price list reasonably selected by CyberPower or c the lowest price the same or similar items can be purchased for in the United States 2 The aggregate ceiling amount for all Connected Equipment CyberPower UR500 25 000 UR700 50 000 3 The amount s of all payment you ha
16. or consequential damages so the above limitation may not apply to you DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT OR OTHER HIGH RISK ACTIVI TIES CyberPower does not sell the Products for use in high risk activities The Product is not designed or intended for use in hazardous environments requiring fail safe performance including the operation of nuclear facilities aircraft navigation or communication systems air traffic control weapons sys tems life support or medical applications or for use in any circumstance in which the failure of the Product could lead directly to death personal injury or severe physical or property damage or that would affect operation or safety of any medical or life support device collectively High Risk Activi ties CyberPower expressly disclaims any express or implied warranty of fitness for purpose for High Risk Activities CyberPower does not authorize use of any of its products in any High Risk Activity ANY SUCH USE IS IMPROPER AND IS A MISUSE OF A CYBERPOWER PRODUCT The Limited Warranty and the Power Control Guarantee are governed by the laws of the United States and the State of Minnesota without reference to conflict of law principles The application of the United Nations Convention of Contracts for the International Sale of Goods is ex pressly excluded Contact Information CyberPower s address is 5555 12th Ave East Suite 110 Shakopee MN 55379 and its phone number is 952 403 9500
17. rPower will refund to you the full purchase price you paid for the Prod uct purchase receipt showing price paid is required POWER CONTROL GUARANTEE If you are the Initial Purchaser the Power Control Guarantee provides protection for damage to equipment connected to the Product Connected Equipment subject to certain terms and limita tions The Power Control Guarantee is not first dollar coverage CyberPower s obligation is reduced by any amounts that Initial Customer is entitled to recover from other sources regarding the Connected Equipment including insurance other warranty or extended warranty coverage whether or not the Initial Customer makes a claim for recovery including but not limited to a claim under any applicable insurance other warranty or extended warranty The Limited Warranty does not cover Connected Equipment but as is explained below to be covered under the Power Control Guarantee the Connected Equipment must have been damaged due to a failure of the Product The Connected Equipment must have been damaged due to a defect in mate rials or workmanship of the Product CyberPower In the event of damage to the Connected Equipment your exclusive remedy and CyberPower s sole obligations are as follows for Connected Equipment If a the Product purchased and owned by you is defective in material or workmanship b the Limited Warranty requirements have been met ex cept that the three year limitation of the L
18. re the circuit breaker is depressed and then turn the UPS on 8 Your UPS is equipped with an auto charge feature When the UPS is plugged into an AC outlet the battery will automatically recharge 9 To maintain optimal battery charge leave the UPS plugged into an AC outlet at all times 10 To store your UPS for an extended period cover it and store with the battery fully charged Re charge the battery every three months to insure battery life UR500 UR700 Guaranteed Uninterruptible Power System C berPower DEFINITIONS FOR ILLUMINATED LED INDICATORS TROUBLE SHOOTING A N bd i CONDITION Full time surge Circuit breaker has tripped Turn the UPS off and unplug at least one piece Power Wiring Circuit protection due to an overload of equipment Wait 10 seconds reset the ON Fault Breaker Alarm outlets stop circuit breaker by depressing the button and then turn the UPS on providing o of se o Noma O seer On Off Two Utility Failure the UPS is providing power to Beeps battery power supplied outlets from its battery equipment Rapid Utility Failure The UPS is providing battery On Off p power Rapid beeps indicate the unit will run The UPS does Battery not fully charged Recharge the battery by leaving the UPS EA Hii out of power shortly not perform plugged in expected run im Battery is slightly worn out Contact CyberPower Systems about replace ment batteries at tech cyberpowersystems com Sy
19. ssibly damage the 60 of below value to estimate power requirements unit Watts W x 1 82 VA or Amps A x 120 VA Add the totals up for all pieces of equipment and multiply this total by 6 to calculate actual re 4 To protect a fax telephone modem line or network cable connect a quirements There are many factors that can effect the amount of power that your computer system will re quire The total load that you will be placing on the battery powered outlets should not exceed 80 of the unit s capacity telephone cable or network cable from the wall jack outlet to the IN jack of the UPS Then connect a telephone cable or network cable from the OUT jack on the UPS to the modem computer telephone fax machine or N OUT network device _ 5 Plug the UPS into a 2 pole 3 wire grounding receptacle wall outlet Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands e g refrigerator copier etc Avoid using extension cords If used the extension cord must be rated for 15 amps 6 Depress the power switch to turn the unit on The power on indicator light will illuminate and the unit will beep once 7 lf an overload is detected an audible alarm will sound and the unit will emit one long beep To correct this turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets Wait 10 seconds Make su
20. stem Overload Occurs when connected equipment exceeds the rating of unit Turn the UPS off unplug at least one piece of equip ment wait 10 seconds reset the circuit breaker and turn the unit on The UPS will The on off switch is de Turn the UPS off Wait 10 seconds and then not turn on signed to prevent damage turn the UPS on by rapidly turning it off and on The unit is not connected The unit must be connected to a 110 120v to an AC outlet 60Hz outlet The battery is worn out Contact CyberPower Systems about replace ment batteries at tech cyberpowersystems com Mechanical problem Contact CyberPower Systems at tech cyberpowersystems com Electrical Wiring Fault This indicates a wiring problem with the AC outlet such as bad ground missed ground or reversed wiring User is advised to disconnect all electrical equipment from the outlet and have an electri cian check the outlet to insure proper wiring PowerPanel The serial cable is not Connect the serial cable to the UPS unit and an is inactive all connected open serial port on the back of the computer icons are gray You must use the cable that came with the unit Battery Overload Occurs when connected equipment exceeds the rating of battery out On Off lets of the unit Turn the UPS off unplug at least one piece of equipment from battery outlets wait 10 seconds reset the circuit breaker and turn the unit on e The serial cable is con Check the
21. uct will be free from defects in mate rial and workmanship for three years from the date of original purchase subject to the terms of this Limited Warranty This Limited Warranty gives you specific rights and you may have other rights which vary from State to State or Province to Province Any Implied Warranty of Merchantability or for Fitness for a Particular Purpose if applicable to the Product is limited in duration to the period of ownership by the Initial Customer This provision shall NOT create any Implied Warranty or Merchantability or of Fitness for a Particular Purpose that would not otherwise apply to the Product UR500 UR700 Guaranteed Uninterruptible Power System NOTE Some States and some Provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you To be covered you must still be the owner of the Product at the time of the failure that results in the claim made under this Limited Warranty Exclusive Remedies Under Limited Warranty Your exclusive remedy and CyberPower s sole obligations are as follows for the Product If a the CyberPower Product you purchased and still own is defective in material or workmanship under this Limited Warranty or any applicable warranty imposed by law and b all Limited Warranty requirements have been met CyberPower will repair or replace the Product if it proves to be defective in material or workmanship during the Warranty
22. ve or are entitled to receive from insurance other warranties extended warranties or from other sources or persons for the Connected Equipment or damage to such equipment so that CyberPower s maximum liability shall be reduced to reflect all such other payments or sources of recovery If CyberPower replaces the connected equipment or pays to the Initial Customer the Agreed Damage Amount the Initial Customer shall transfer all item s to CyberPower without warranty by the Initial Customer but free of lien or other interest CONDITIONS COMMON TO THE LIMITED WARRANTY AND THE POWER CON TROL GUARANTEE The Limited Warranty and the Power Control Guarantee are the only and the exclusive express war ranty of CyberPower with respect to the Product This exclusion of other express warranties applies to written and oral express warranties LIMITATION THE LIMITED WARRANTY AND THE POWER CONTROL GUARAN TEE DO NOT COVER The Limited Warranty and the Power Control Guarantee are intended to exclusive rights and reme dies and replace any other rights to the extent allowed by law 1 As to the CyberPower Product the limited warranty does not cover or apply to misuse modi fication operation or storage outside environmental limits for the Products in transit in shipment or in storage damage or deterioration improper operation or maintenance or use with items or equipment not designed or intended for use with the product 2 As to Connected Equ
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