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1. 3 31 Chapter 4 Troubleshooting 4 1 Frequently Asked QUESTIONS e en eene 4 1 Contacting Supermicro s Technical 5 4 1 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual Notes vi Chapter 1 Introduction Chapter 1 Introduction 1 1 Overview The AOC SIMSO HTC AOC SIMLC HTC is a highly efficient highly compatible and easy to use IPMI card that allows the user to take advantage of the BMC a base board management controller installed on a server motherboard and the IPMIView an IPMI compliant management application software loaded in a PC to provide serial links between the main processor and other system components allowing for network interfacing via remote access With an independent Hitachi Renesas H8S processor built in the AOC SIMSO HTC AOC SIMLC HTC provides the user with a solution to ease the complex and expensive systems allowing an administrator to access monitor diagnose and manage network interfacing anywhere anytime 1 2 Features of IPMI Version 2 0 Software The AOC SIMSO HTC AOC SIMLC HTC supports the functionality of IPMI Version 2 0 The key features include the following Supports IPMI 2 0 IPMI over LAN and serial over LAN Supports Emergency Management Port EMP LAN Shares LAN controller with main board Supports Hardware Health Moni
2. Get Export Recent Entry Erased 06 29 2004 14 40 13 Event Type Timestamp Sensor Type Sensor Event Type 1 System Ever 06 29 2004 14 Fan Fan4 Asserion Lower Non 4 2 System Ever 06 29 2004 13 Fan Fang Asserion Lower Critic 3 System Even 06 29 2004 14 Fan Fan4 Asserion Lower Non 4 System Even 06 29 2004 14 Fan CPU2 Asserion Lower Non 5 System Even 06 29 2004 14 Fan CPU2 Asserion Lower Critic 5 System Ever 06 29 2004 14 Fan CPU2 Asserion Lower Non 7 System Ever 06 29 2004 14 Fan CPU2 Asserion Lower Non 8 System Ever 06 29 2004 14 Fan CPU2 Asserion Lower Critic 9 System Ever _ 06 29 2004 14 Fan ICPU2 Asserion Lower Non V Clear All Entries Login Event Log Sensors IPM Device BMC Setting Users Text Console Figure 3 3 Clicking on the Event Log tab of the IPMI View management session in the Viewing Window shown in Figure 3 3 gives you detailed information on the System Event Log for the BMC It shows the System Event Log version number of log entries free space for the System Event Log and the times of recently added and recently erased System Event Logs Get System Event Log In the Get Entries group on the upper left side of the Event Log tab in the Viewing Window you can decide how many logs you want to get from the BMC Click the From button and type in the firs
3. Menu Bar a A System View mE B Sessions Logo System List Group List m mele ree EE Status Cr overt eg EE TTS Canan Area Figure 2 1 f Note This screen is only a model of the System Management As shown in Figure 2 1 there are several components in the IPMI View window Figure 2 2 Menu Bar Contains functions allowing you to add delete systems or groups and save configurations System List Lists the computers managed with a BMC card Group List Lists managed computer groups for more convenient manage ment Viewing Window shows detailed information including Login IPMI Device Event Log Sensors BMC Setting and Text Console e Status Area Shows messages regarding current status System View Sessions IPMI View may manage up to 20 systems at the same time The current managed system is indicated in the System View window Logo Press Logo to visit Supermicro s web site 3 11 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual TIPMI View 2 0 build 04062901 Super Micro Computer Inc F e Edit Help SUPERMICR oup IPMI Domain E Web Server Search Engine SUPERMICR IPMI View IPMI 2 0 1 5 over LAN Figure 2 2 Step 1 As shown in Figure 2 3 click File gt New gt System to add a new system to IPMI View An Add a new system dialog box will pop up a
4. T ST E Renasas H mT 000000 38 B ws B B _ TDDUUH Tp BMC 53 BES 20000 T jm E A amp S B E Ji 2 SUPERO SIMLCHTC o CO 000 DIT Figure 1 4 AOC SIMLC HTC layout SIMLC HTC Front Component and LED Descriptions 1 Renesas H8S BMC Chip 2 Activity LED 3 Processor Reset LED 2 2 Chapter 2 Installation 2 3 LED Descriptions and Pin Definitions 2 Activity LED Indicator Activity LED marked 2 above lo cated on the card indicates the func tionality and activity of the card The blinking of the Activity LED indicates that the add on card is active See the table on the right for details 3 Processor Reset LED The LED will blink for a fraction of a second when the BMC card is reset You can see this LED flash when you plug the power cable in 2 4 Block Diagram Activity LED Indicator Table Activity LED D1 On Blinking Card is active Off Card is not active UART Interface SOL L 9 O S 6 o a Supermicro Featured GPIO RENESAS HAS 2 3 SUPERO AOC SIMSO HTC AOC SIMLC HTC User s Manual 2 5 Installation 2 5 1 Safety Guidelines To avoid personal injury and property damage please carefully follow all the safety steps listed below when installing the AOC SIMLC HTC AOC SIMSO HTC into your system ESD Safety Guidelines Electrostatic Discharge ESD can damage electronic components To prevent d
5. 116 84 mm W x 33 02 mm H Supports IPMI over LAN Supports 1U and above Checklist If your shipping package came with missing or damaged parts please contact Supermicro s technical support Please refer to the following checklist when con tacting us AOC SIMSO HTC SIMLC HTC CDR SIMIPMI One Installation CD White Box with Correct Barcode Label showing AOC SIMSO HTC AOC SIMLC HTC Note The graphics shown in this user s guide were based on the latest PCB Revision available at the time of publishing of this guide The AOC SIMLC HTC or AOC SIMSO HTC card you ve received may or may not look exactly the same as the graphics shown in this user s guide 1 3 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual Notes 1 4 Chapter 2 Installation Chapter 2 Technical Specifications and Hardware Installation 2 1 The Configuration The AOC SIMSO HTC card shares LAN1 on the motherboard for IPMI traffic 2 2 Front Components 2 2 1 SIMSO HTC Figure 1 1 AOC SIMSO HTC image Heart LED 14 is Reset LED D10 D9 huj i O zm A Nerea C Hi e mma SUPERO SIMSO HTC Figure 1 2 AOC SIMSO HTC layout 2 1 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual SIMSO HTC Front Component and LED Descriptions 1 Renesas H8S BMC Chip 2 Activity LED 3 Processor Reset LED 2 2 2 SIMLC HTC Figure 1 3 AOC SIMLC HTC image
6. Modify gt System from the pull down menu shown in Figure 2 7 to modify it You can also right click on a system in the System Window and then select Modify in the pop up menu to modify it Delete System Select a system in the System Window you want to delete and then click Edit gt Delete gt System from the pull down menu shown in Figure 2 7 to delete it You can also right click on a system in the System Window and then select Delete in the pop up menu to delete it Modify Group Select a group in the Group Window you want to modify and then click Edit Modify 2 Group from the pull down menu shown in Figure 2 7 to modify it You can also right click on a group in the Group Window and then select Modify in the pop up menu to modify it 3 16 Chapter 3 Troubleshooting Delete Group Select a group in the Group Window you want to delete and then click Edit gt Delete Group from the pull down menu shown in Figure 2 7 to delete it You can also right click on a group in the Group Window and then select Delete in the pop up menu to delete it Join a Group Select a group in the Group window and select a system in the System Window then click Edit gt Join from the pull down menu shown in Figure 2 7 to have the selected system join the desired group Disjoin a Group Double click the group you want to disjoin a system from The members of that group will appear in the
7. any A manager may change this option later by un checking the Hide inactive item box as shown in Figure 3 5 Voltages n Refresh every las x seconds Refresh Now Save Layout n Show History Login Event Log Sensors IPM Device BMC Setting Users Text Console Figure 3 5 Show History IPMI View provides a history chart for fans temperatures and voltages The yellow line indicates the reading correspond to sensor A red line indicates a high or low limit A blue line indicates the base value of 0 zero Check the Show History box to display these charts as shown in Figure 3 6 3 26 Chapter 3 Troubleshooting Temperatores u D Voltages sy 12V 3 3VSB 12V Hde inactive item amp Refresh every 45 w seconds Refresh Now Save Layout Login Event Log Sensors IPM Device BMC Setting Users Text Console Figure 3 6 3 9 BMC Setting Administrator only BMC LAN Config ration IP Address 192 168 10 80 LANMAC 00 3048 20 88 52 Gateway IP 192168 0 1 Gateway MAC 00 00 0C 07 AC 09 Subnet Mask 255 255 255 0 LANMAC must be correct while update SNMP Community public SNMP Trap Receivers IP Address MAC Address 192 168 10 28 192 168 10 107 Login Event Loc Sensors IPM Device BMC Se
8. moment the event occurs If an SNMP trap receiver is not running the trap packet is discarded and won t be queued anywhere 3 10 Users There are several buttons that allow you to add delete a user set user privileges change passwords and enable disable paging Group Privilege Levels Callback This may be considered the lowest privilege level Only commands necessary to support initiating a Callback is allowed Only avail able for IPMI 1 5 User Only benign commands are allowed These are primarily commands that read data structures and retrieve status Commands that can be used to alter BMC configuration write data to the BMC or other management controllers or perform system actions such as resets power on off and watchdog acti vation are not allowed Operator All BMC commands are allowed except for configuration commands that can change the behavior of the out of band interfaces For example Operator privilege does not allow the capability to disable individual channels or change user access privileges Administrator All BMC commands are allowed including configuration commands An Administrator can even execute configuration commands that would disable the channel that the Ad ministrator is communicating over Clicking on Paging Setting allows you to set the parameters for an individual user Figure 3 8 There are two types of paging service Numeric paging and alphanu meric paging To use
9. 10 80 192 168 10 80 PMI 2 0 192 168 10 202 192 168 10 202 1 92 168 10 208 1 92 168 10 208 Figure 2 6 Step 4 As shown in Figure 2 6 IPMI View includes a function that allows the user to collect candidate system information in order to build their information into a System List see Figure 2 6 User may specify the IP range to search any possible system that has either IPMI 1 5 or IPMI 2 0 capability After the candidate system informa tion is collected the user may add systems into a System List by IP addresses or by a given Prefix name Chapter 3 Troubleshooting Modify SEED v m n Group Figure 2 7 Step 5 As shown in Figure 2 7 Reload Configuration From the pull down menu click File gt Reload Configuration to load the previous saved configuration Save Configuration From the pull down menu click File gt Save Configuration to save the current IPMI View configuration To exit IPMI View from the pull down menu click File gt Exit or press Alt F4 when the IPMI View is running VA Note Remember to save your configuration before exiting 3 15 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual KISS eSsion 2 Search Engine a Wek Server e Web Server Close Web Server ja Web Server im 588107 Engine Figure 2 8 Step 6 As shown in Figure 2 8 Modify System Select a system in the System Window you want to modify and then click Edit gt
10. C LAN Configuration This shows the IP address LAN MAC Gateway IP Gateway MAC and Subnet Mask of the BMC and allows you to modify them Note Please make sure that the MAC address of the LAN and the gateway for the BMC are correct before updating it by clicking the Update button Be careful to enter the correct values especially for the LAN MAC If you enter the wrong LAN MAC IPMI View will not be able to connect to that system any more If you accidentally enter a wrong LAN MAC value you may use the ipmicfg instruc tions from the BMC firmware update See section 4 page 13 SNMP This shows the SNMP trap configuration of the system needing to receive the SNMP traps generated by the BMC and allows you to modify them To change the configuration on the BMC type in the SNMP community name in the Community 3 28 Chapter 3 Troubleshooting text field and the IP address and MAC address in the SNMP Trap Receivers table in the SNMP group and then click the Update button The SNMP Trap may have multiple destinations When any critical error occurs an SNMP trap packet will be sent to all receivers in the list To remove an SNMP receiv er you may change both IP and MAC addresses to 0 0 0 0 and 00 00 00 00 00 00 respectively and then click Update On the system receiving the SNMP traps an SNMP trap receiver software needs to be installed and run The managed system will send out an SNMP trap packet to receivers at the
11. I View IPMI View is management software based on IPMI specification version 1 5 2 0 IPMI View sends IPMI messages to and from the BMC Base Management Card on a remotely managed system IPMI messages are encapsulated in RMCP Remote Management Control Protocol packets called datagrams This method is also referred to as IPMI over LAN The Distributed Management Task Force DMTF has defined RMCP for supporting pre OS and OS absent management RMCP is a simple request response protocol that can be delivered using UDP User Datagram Protocol datagrams IPMI over LAN uses version 1 of the RMCP protocol and packet format An RMCP packet is transmitted via IP Internet Protocol networking Thus system managers may manage their IPMI enabled system over the Internet Of course in a private LAN this is a basic feature IPMI uses the same UDP port number 623 in decimal with ASF Alert Standard Forum protocol If the managed system is protected by a firewall UDP port 623 must be opened In Supermicro s IPMI solution a BMC shares the LAN1 NIC on the mainboard The NIC will re route the IPMI packet to the BMC instead of forwarding it to the upper layer network protocol stacks as other protocol packets do IPMI View V2 0 covers Supermicro s BMCs for both IPMI v1 5 and IPMI v2 0 However according to design changes some functions added to IPMI v2 0 are not available in IPMI v1 5 and some functions are no longer available in IPMI v2 0 i
12. SUPERMICR AOC SIMSO HTC AOC SIMLC HTC USER S MANUAL Revision 1 0 The information in this User s Manual has been carefully reviewed and is believed to be accurate The vendor assumes no responsibility for any inaccuracies that may be contained in this document makes no commitment to update or to keep current the information in this manual or to notify any person or organization of the updates Please Note For the most up to date version of this manual please see our web site at www supermicro com Super Micro Computer Inc Supermicro reserves the right to make changes to the product described in this manual at any time and without notice This product including software if any and documentation may not in whole or in part be copied photocopied reproduced translated or reduced to any medium or machine without prior written consent IN NO EVENT WILL SUPERMICRO BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN PARTICULAR SUPERMICRO SHALL NOT HAVE LIABILITY FOR ANY HARDWARE SOFTWARE OR DATA STORED OR USED WITH THE PRODUCT INCLUDING THE COSTS OF REPAIRING REPLACING INTEGRATING INSTALLING OR RECOVERING SUCH HARDWARE SOFTWARE OR DATA Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the State of C
13. System Window Then select the system you want to disjoin and click Edit gt Disjoin from the pull down menu shown in Figure 2 7 You can also right click the selected system to disjoin the system from the group and then select Disjoin in the pop up menu to delete it Selecting an IPMI View Management Session When more than one system is managed by IPMI View at the same time you can select which opened management session you want to control by double clicking on system s name in the System Window or by selecting Session gt lt lt System name gt gt in the pull down menu where System name gt gt denotes the name of the target System you want to control as shown in Figure 2 8 Closing IPMI View Management Session To close the opened IPMI View management session select the IPMI View man agement session you want to close as the current IPMI View management session and then click Session Close System name gt gt in the pull down menu where lt lt System name denotes the name of the system you want to close as shown in Figure 2 8 3 17 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual Or right click on the system in the System Window you want to close and select Close Session in the pop up menu to close it When closing a session a session will not be closed until 1 replies have been received for all outstanding packets or 2 all outstanding packets have timed out 3 5 Login I
14. a paging service a modem must be connected to the RS232 connector on the BMC 3 29 SUPERO AOC SIMSO HTC AOC SIMLC HTC User s Manual Paging Setting User Name Pager Mode Paging Service Number Numeric Message Modern Init String Dial String ADMIN INN 0912505132 SOOE ATL1M1X3S8 2E ATDT FRU Figure 3 8 The user can find useful information about the board and product such as the serial number part number and part name of the board and product 3 30 Chapter 3 Troubleshooting 3 11 Text Console Redirection SOL Serial Over LAN ft Corp 1981 1993 Login Event Log Sensors IPM Device BMC Setting Users Figure 3 9 On the Text Console tab of the IPMI View management session in the Viewing Window as shown in Figure 3 9 there is a function for you to remotely control the managed system in a text mode console Click the Start button to start the text console redirection During control click the Re synch button to synchronize the text console with the managed system if you think the screen is not shown properly Click the Stop button to stop the text console SOL for IPMI 2 0 IPMI specification V2 0 defines Serial over LAN SOL to support Text Console Redirection This implementation performs better than the one we implemented for IPMI 1 5 The Text mode console remains working on Windows 2003 even when the OS is running To
15. alifornia USA The State of California County of Santa Clara shall be the exclusive venue for the resolution of any such disputes Supermicro s total liability for all claims will not exceed the price paid for the hardware product FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense California Best Management Practices Regulations for Perchlorate Materials This Perchlorate warning applies only to products containing CR Manganese Dioxide Lithium coin cells Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate WARNING Handling of lead solder materials used in this product may expose you to lead a chemical known to the State of California to cause birth defects and other reproductive harm Manual Revision 1 0 Release Date November 1 2007 Unless you request and receive wr
16. am age to your system it is important to handle it very carefully The following measures are generally sufficient to protect your equipment from ESD Use a grounded wrist strap designed to prevent static discharge Touch a grounded metal object before removing a component from the antistatic bag Handle the add on card by its edges only do not touch its components periph eral chips memory modules or gold contacts When handling chips or modules avoid touching their pins e Put the card and peripherals back into their antistatic bags when not in use General Safety Guidelines Always disconnect power cables before installing or removing any components from the computer Use only the correct type of bracket for the add on card e Disconnect the power cable before removing any cable from the add on card Make sure that the AOC SIMLC HTC AOC SIMSO HTC add on card is securely seated in the SIMSO SIMLC slot to prevent damage to the system due to short circuit 2 4 Chapter 3 Troubleshooting Chapter 3 Software Application and Usage With an independent I O processor embedded in Hitachi s Renesas H8S System Chip the AOC SIMSO HTC and AOC SIMLC HTC Add On Cards allows the user to access monitor manage and interface with systems that are in remote locations via LAN The necessary utilities for the access and configuration of the add on card are included on the Supermicro bootable CDs that came with your
17. card This section provides information on the configuration and the access of the IPMI card on the network Contents of the CD Firmware Utility and firmware image used to update BMC Firmware It can only be executed under DOS e 02 1 5 0 Java Runtime Environment for both Windows and Linux Users can also download the latest version from Sun Microsystems Inc http java sun com Disklmage Images for storing updates on floppy diskettes Res Used by the CD Auto run feature PMI Solution Linux IPMIView and Power Control Agent for Linux Utility BMC utilities Windows IPMIView and Power Control Agent for Windows Jar This folder includes IPMIView and TrapReceiver jar files Manual SIMHTC pdf The file you are now looking at e Intel LAN driver for onboard network adapter 3 1 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual 3 1 BMC Firmware Update 1 Shut down the system and unplug the AC power cord 2 Insert the BMC card 3 A If you use a supplied CD ROM follow the steps below Turn on your computer and put the IPMI CD into the CD ROM drive You will see the following prompt You can choose option 1 to automatically detect the model number of the motherboard and flash the IPMI card or choose 2 if you know the model number of your motherboard IPMI 2 0 Firmware Programming 01 Automatic Firmrare Programming 02 Select A Firmware Manually EXIT Step 1 If you ch
18. d LED Descriptions 2 2 2 2 3 SIMLC HTC Front Component and LED Descriptions 2 3 2 3 LED Descriptions and Pin 0 2 3 2 Activity LED id iia eot e R Kw 2 3 3 Processor Reset LED retener hene 2 3 254 BIOCIDAS EE 2 5 lnmStallatiO riirii iaa 2 5 1 Safety Guidelines Chapter 3 Software Application and Usage 3 1 BMC Firmware Update 2 04 aea teer e Idee te e deren 3 2 3 2 Overview of 3 7 3 3 Software Installation Procedures 3 7 3 4 System Management idonee kaka 3 11 LOglfi iiir e Era petet breed o fot gc tede ce es 3 6 IPM Device Gracetul ShutdoW zx oc eerta serere to 3 21 Graceful IRebooOl ie ka dya Hwa Jede cap iR gx du dan 3 21 Table of Contents Graceful Power Gycle 2 2 neret nece ch cree eod etse Ye 3 21 9 7 System Event Log ipods 3 23 3 0 o O 3 25 3 9 BMC Setting Administrator only 3 27 CEBIT 3 29 3 11 Text Console Redirection SOL Serial Over LAN
19. er flashing the firmware you will see a DOS prompt On this prompt you can configure your IPMI card using the ipmicfg utility Please see usage below in section 4 1 Chapter 3 Troubleshooting 3 B If you wish to use a floppy to flash your IPMI card please complete the following steps Step 1 Place the CD in your computer Windows should have been installed If you have autorun enabled you will see the following screen see below Otherwise double click on the CD ROM icon in your My computer window and it will bring up the screen below IPMI View Intelligent Platform Management Interfac IPMI over LAN E Make BMC Firmware Upgrade Diskette Install Graceful Power Control Agent Install IPMI View _ Browse This CD _SUPERMICR Home Page Step 2 Click on Make BMC Firmware Upgrade Diskette Step 3 Follow the instructions on the next screen and choose your motherboard from the list provided Firmware Pickup E xj IPMI Version PMi 20 z Select Board X7SBi X7SBA X7SBiLNA Series y li X7SBi X75BA X7SBi LN4 Series Serverboard IPMI2 0 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual Note Please have a 3 5 floppy ready to be inserted Step 4 When prompted place floppy into your floppy drive Step 5 When floppy drive is written with the files remove the floppy and place it in the floppy drive of your computer with the IPMI card installed Step 6 Turn on the computer w
20. hich has the IPMI card Ensure that the floppy is on the top in boot priority Once the computer is booted from the floppy it will start flashing the firmware When flashing is complete you can use the ipmicfg utility to configure the IP and MAC address of the card Note If you make a bootable diskette please make sure to choose appropriate model number of the motherboard Step 7 Use the ipmicfg utility to configure IP address MAC address gateway IP etc Please use instructions below to choose the correct IP and MAC address P address IP address of LAN1 MAC address MAC address of LAN1 P address and MAC address of your LAN1 can be seen using ipconfig com mand in Windows and ifconfig command in Linux BSD Note When plugging or unplugging a BMC card you must first unplug the AC power cord IPMICFG usage IPMICFG Version 1 06 Build 070824 Copyright 2007 SuperMicro Computer Inc Usage IPMICFG params Example IPMICFG m 192 168 1 123 m Show IP and MAC m IP Set IP format HHE HHH THEE HHH a MAC Set MAC format k Show Subnet Mask k Mask Set Subnet Mask format HHH EHE THER FHF dhcp on Enable the DHCP 3 6 Chapter 3 Troubleshooting dhcp off Disable the DHCP g Show Gateway IP g IP Set Gateway IP format HHH r BMC cold reset garp on Enable the Gratuitous ARP garp off Disable the Gratuitous ARP 3 2 Overview of IPM
21. ion should be given to the following symbols for proper installation and to prevent damage done to the components or injury to yourself Warning Important information given to ensure proper system installation to prevent bodily injury or damage to the components Note Additional Information given to differentiate various models or to ensure correct system setup SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual Table of Contents Preface About This Manual p cet lota ae iii Manual Organization Conventions Used in Manual ala sena cos roseo ee baxa n ca iii Chapter 1 Introduction 1 1 OVAL E 1 1 1 2 Features of IPMI Version 2 0 Software 1 1 1 3 Contacting SUDeEFImll Cr O sust zaneno care nea xoxan daya na dart rv rid Ed ENA c d 1 2 1 4 Hardware Product Features ass EA Wek MEW KED dV V 1 3 The AOC SIMSO HTC 1 3 1 reb ee Fu n bet d 1 3 O A tee ue nerf 1 3 Chapter 2 Technical Specifications and Hardware Installation 2 1 Tilie ConfIg rationi coi teet Price eeu iei baee nade 2 1 2 2 Front Components oi tte oh nce Do Na ZAV ea MA eee 2 1 2 2 1 SIMSO HTC Front Component an
22. irg by law statute usage of trade or course of dealing The entire risk as to the results and performance ofthe Product is assumed by you Neither we 101 our dealers or suppliers shall have any liability to you or any ME OMM accept he terms ofthe license agreement O do notacceptthe terms ofthe license agreement NECEM NDS Figure 2 Step 2 3 8 Chapter 3 Troubleshooting IS Installer Click Next to install IPMIView to this directory or click Browse to install to a different directory Directory Name CaProgram FilesiSUPERMICROWPMIView Figure 3 Step 3 IS Installer Please read the summary information below IpMiview will be installed in the following location C Program FilesISUPERMICROMPMIViewy with the following features IPMIView for a total size 1 7 MB Figure 4 Step 4 SUPERO AOC SIMSO HTC AOC SIMLC HTC User s Manual IS Installer Installing IPMIView Please wait lt Figure 5 Step 5 S Installer Please read the summary information below The IstallShield Wizard has successfully installed IPMIView Choose Finish to exit the wizard ICO Figure 6 Step 6 3 10 Chapter 3 Troubleshooting 3 4 System Management The following screen shows the main functions of the IPMI View screen From this Screen the user can manage the features of the IPMI View software
23. it ted through the network Once the password is confirmed IPMI View will show a CONNECTED symbol and all available function pages will be shown as seen in Figure 3 0 If the password is invalid it will show a message in the Status Area that reads Unable to activate a session please check ID and Password and a Break symbol will be shown see Figure 2 9 3 19 SUPERO AOC SIMSO HTC AOC SIMLC HTC User s Manual 77 IPMI View V2 0 build 04062901 Super Micro Computer Inc File Edit Session Heb SUPERMICRO 4 roup IPMI Domain E Web Server I Search Engine System Name Search Engine IP Address 192 168 10 80 Description 192 168 10 80 Login ID admin Password T IPMI Domain User ID not found Figure 3 1 Note In order to reduce overhead on the managed system all pages will not VA refresh automatically The user must refresh manually as needed 3 6 IPM Device Device Information MM oe ACPI System Power State 50 00 Graceful Power Control keywan Chassis Power Control EPA J arose t yam n EEE 53 BMC Login Event Log Sensors ipM device BMC Setting Users Text Console Figure 3 2 3 20 Chapter 3 Troubleshooting Clicking the IPM Device tab of the IPMI View management session in the Viewing Window shown in Figure 3 2 will display some information and functions of
24. itten permission from Super Micro Computer Inc you may not copy any part of this document Information in this document is subject to change without notice Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders Copyright 2007 by Super Micro Computer Inc All rights reserved Printed in the United States of America Preface Preface About This Manual This manual is written for system integrators PC technicians and knowledgeable PC users who intend to integrate Supermicro s unique IPMI 2 0 Management Utility into their systems It provides detailed information for the application and use of the AOC SIMSO HTC AOC SIMLC HTC that supports remote access for system monitoring diagnosis and management With the most advanced technologies built in the AOC SIMSO HTC AOC SIMLC HTC offers a complete efficient and cost effective remote server management Manual Organization Chapter 1 describes the features of the AOC SIMSO HTC AOC SIMLC HTC add on cards Chapter 2 provides technical specifications and hardware installation instructions Chapter 3 describes software application and usage for the add on cards including software installation procedures and system management Chapter 4 includes frequently asked questions and answers to help the user trouble shoot the configuration when problems arise Conventions Used in the Manual Special attent
25. mplementation IPMI View will automatically hide any function that is not available to the BMC version being used 3 3 Software Installation Procedures 1 On the system you will manage from a Installing the IPMIView 3 7 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual i For Windows Select Install IPMIView from auto run windows to install IPMIView You may also select IPMIView20setupwin32 exe in the IPMI SOLUTION Windows Administrator directory ii For Linux Select IPMIView20setuplinux bin in the IPMI SOLUTION Linux Ad ministrator directory iii IPMIView installation steps IS Installer Welcome to the InstallShield Wizard for IPMIView The InstallShield Wizard will install IPMIView on your computer To continue choose Next IPMIView SUPERMICRO http www supermicro com Figure 1 Step 1 IIS Installer Please readthe following license agreement carefully The license distributed with IPMIView includes IPMIView and IPMITrap grants you the right to use IPMIView and IPNITrap software on any system to manage Super Micru pruducls subject lu Iha restricliuris listed beluw arid Ite disclaimer relating to warranties support and damages 1 DISCLAIMER This software is provided on an as is basis without any other warranties cr conditions express or implied including but not limited to warranties of merchantable quality merchantability or fitness for a particular purpose or those aris
26. n Figure 3 1 double click the system in the System Window you want to manage A login screen along with some information about the managed system will appear in the Viewing Window Type in the login ID and password and click the Login but ton to log in When a login is successful the Login button is grayed i e disabled and the Logout button is enabled as well as the availability of other management functions as shown in Figure 3 0 DT IPMI View Y2 0 build 04062901 Super Micro Computer Inc File Edit Sesion Help SUPERMICRO Search Engine SystemName Search Engine IP Address 192 168 10 80 Description 192 168 10 80 Login ID Password gt PMI Domain Figure 2 9 Chapter 3 Troubleshooting 77 IPMI View 2 0 build 04062901 Super Micro Computer Inc File Edit Session Help SUPERMICRe 7777 roup IPM Domain i web Server El Search Engine System Name Search Engine IP Address 192 168 10 80 Description Search Engine Server LoginID admin Password IPMI Domain CONNECTED Login Event Log Sensors IPM Device BMC Setting Users Text Console Rise privilege successful Figure 3 0 Note The default Login ID is ADMIN which has the default password of YA ADMIN Both the Login ID and Password are case sensitive In the IPMI design an MD5 algorithm will encrypt the password when it is transm
27. oose option 1 Automatic detection you will see the following screen 3 2 Chapter 3 Troubleshooting IPMI 2 0 Firmware Automatic Programming Utility Super Micro Computer Inc or enter No to exit otherwi Step 2 Type yes and hit enter and the installer will automatically flash the IPMI card a screen as shown below will appear inflating 000121 ini Archi P inflating sbiall mot inflating readme txt 3 archiv computer Inc to re flash firmware Step 3 After flashing is finished you will see a DOS prompt and you can also configure your IPMI card using the ipmicfg utility Note If you choose No you will see a DOS prompt If you know that you have the appropriate firmware installed and that you would like to configure the IPMI card using the ipmicfg utility this option is useful Please see usage below in section 4 3 5 ERG AOC SIMSO HTC AOC SIMLC HTC User s Manual Super Micro Computer Inc to exit otherwise no Step 4 If you choose to manually flash the firmware you will see the following Screen appear After flashing the firmware you will see a DOS prompt On this prompt you can configure your IPMI card using the ipmicfg utility Please see usage below in section 4 1 XT 01 XIISBi XISBA XTISBi LN4 Series 02 X73BE X75B4 X75BL Series Back to Main Page EXIT Step 5 If you choose to manually flash the firmware you will see the following screen appear Aft
28. romt up c Under LINUX OS i Add the following line into etc inittab s0 2345 respawn sbin agetty ttyS1 19200 ii Edit etc securetty and add ttyS1 3 32 Chapter 1 Introduction Chapter 4 Troubleshooting 4 1 Frequently Asked Questions 1 Question How do configure SIMLC HTC SIM1U HTC SIMSO HTC Answer Boot from the supplied CD with your IPMI card The CD will auto detect motherboard type and flash IPMI card You can use the ipmicfg exe utility to con figure the IP address and MAC address of the IPMI card 2 Question Which IP and MAC address should use for SIMLC HTC SIMSO HTC Answer You need to use LAN1 IP and MAC address for your IPMI card when you program it using ipmicfg exe utility 3 Question Can I configure Gateway IP address of my IPMI card Answer Yes you can use the ipmicfg exe utility to configure IPMI card 4 Question Do need to install any driver on my server which has an IPMI card Answer No driver installation is required on your host which has an IPMI card 4 2 Contacting Supermicro s Technical Support If you still have problems after trying out all the recommended solutions please contact our technical support 408 503 8000 or visit our web site www supermicro com support 4 1 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual Notes 4 2
29. s shown in Figure 2 4 Edit Help New Discover IPMI Device Group Reload Configuration Save Configuration Figure 2 3 3 12 Chapter 3 Troubleshooting Add a new system SAAR System Name New IP address 0 0 0 0 Description DESCRIPTION DK Figure 2 4 Step 2 As shown in Figure 2 4 in the Add a new system dialog box type in the desired System Name for the managed system and the correct IP address as well as a description Then click OK DER Group Name Description DESCRIPTION DK Figure 2 5 Step 3 As shown in Figure 2 5 To maintain systems easier the manager may categorize managed systems into different groups A system may be included in multiple groups The default group is IPMI Domain All managed systems belong to IPMI Domain even if they join other groups In Figure 2 3 click menu File gt New gt Group to add a new group to IPMI View An Add a new group dialog will pop up as shown in Figure 2 5 In the Add a new group dialog box type in the desired Group Name and description Then click OK 3 13 SUPERO AOC SIMSO HTC AOC SIMLC HTC User s Manual PMI Device Discovering Network IP From E 92 158 10 1 To 192 168 10 254 Network Mask 255 255 255 0 Search Option PM20 v IPMI 1 5 2 Host Name C Host IP Found 3 gt New System Create System Name from IP Name Version 192 168
30. support Text Console Redirection on Windows 2003 Special Administration Console SAC must be enabled The following instruction is used to enable SAC 3 31 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual For Windows 2003 1 Enable Console Redirection in BIOS and set it to COM 2 or COM B 2 Modify boot ini in CA Boot ini is a hidden file Below is an example of boot ini boot loader redirect com2 redirectbaudrate 19200 timeout 30 default multi 0 di Sk O rdisk O partition 1 WINDOWS operating systems multi 0 disk 0 rdisk 0 parti tion 1 WINDOWS Windows Server 2003 Standard fastdetect redirect For Linux 1 BIOS POST i Enable Console Redirection in BIOS Setup For example COM2 19 2Kbps 8N1 ii Disable Enable Console Redirection after POST in BIOS setup 2 BOOT LOADER i For GRUB add the following TWO lines into boot grub grub conf but comment out splashimage hd0 0 grub splash xpm gz serial unit 1 speed 19200 word 8 parity no stop 1 terminal timeout 10 serial console splashimage hd0 0 grub splash xpm gz ii Then add serial console ttyS1 19200n8 to the end of kernel vmlinuz in boot grub grub conf For example kernel vmlinuz 2 6 5 1 358smp ro root LABEL rhgb quiet serial console ttyS1 19200n8 This will result in all boot messages to be output to console ttyS1 and you will not see all these boot messages at the local console until login message p
31. t and last numbers of the logs you wish to view or click the All button to get all the logs from the BMC The logs retrieved from the BMC will listed as a table in the central part of the Viewing Window Please refer to the IPMI specifications version 2 0 for detailed descriptions of each field Some helpful fields 3 23 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual Timestamp The time the event happened Sensor Type This could be health sensors or a system event Event Type The event description Because the BMC communicates with the NIC on the mainboard via a slow channel requesting only the events you need to see is recommended Choosing all to get hundreds of event entries will result in a very long delay Clear System Event Log Clicking the Clear All Entries button clears the logged system events on the BMC The total event log space is 16 KB When all this space is used any incoming event will be lost The user has to clear the system event log manually as needed Time Stamp of System Event Log and Time Zone To set the time stamp of the BMC on the managed system type in the time in the Current SEL Device Timestamp field Then click the Set Timestamp button to update the BMC 3 24 Chapter 3 Troubleshooting 3 8 Sensors Hide inactive item Refresh every E seconds Refresh Now Save Layout E C Show Histor
32. the incoming event graceful power control will not function Chassis Power Control Administrator and Operator only This function is used to forcibly control the power state of the managed system s chassis When the BMC receives a chassis power control command it will have direct control over the power button or reset button of a system Reset This is the same as pressing the Reset button on a managed system s chassis to reset the managed system Power Down This is the same as pressing the Power button on a managed system s chassis to remove power from the managed system Power Up This is the same as pressing the Power button on a managed system s chassis to turn on the power of the managed system Power Cycle This function is a combination of the Power Down and Power Up functions The Power Cycle function will shutdown the managed system for a few seconds and then power up the system BMC Cold Reset Administrator only Clicking the Cold Reset button allows you to reset the BMC After confirming to reset the BMC the session will break immediately The user has to close this session manually This function is rarely used only in events such as when a malfunction is suspected 3 22 Chapter 3 Troubleshooting 3 7 System Event Log System Event Log Export Entries S SEL Version 1 5 Qe TotalEntries 132 O From 1 5 To 132 Free Space 6080 aytes Recent Entry Added 07 01 2004 11 47 15
33. the system s BMC firmware Device Information This shows the revision levels of the BMC and IPMI firmware ACPI System Power State This shows the managed system s power state If the managed system is in a power off state the green light will be off This status will update automatically every five seconds Graceful Power Control Administrator and Operator only Graceful power control will inform the OS running on the managed system to shutdown reboot power cycle within a specified time the default is 30 seconds When the OS running on the managed system receives a graceful power control request it will generate a pop up window on the managed system s monitor and start a count down This pop up notice window gives the user who is working on the system a chance to save any working files However remote login users or service users for example Web site visitors will not see this notice Graceful Shutdown Same as the shutdown function in Windows The managed system will enter an S5 state Graceful Reboot Same as the reboot function in Windows Graceful Power Cycle This function is a combination of the Graceful Shutdown and Power Up functions 3 21 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual The Power Cycle function will shut down the managed system for a few seconds and then power up the system Graceful power control will send an event to the System Event Log next section If no more memory space is left for
34. toring via IPMI Supports Event Log Information Offers OS Operating System Independency Provides Network Management Security via Remote Access Console Redirec tion Supports the following management tools IPMIView CLI Command Line Interface Supports RMCP Protocols 1 1 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual 1 3 Contacting Supermicro Headquarters Address Super Micro Computer Inc 980 Rock Ave San Jose CA 95131 U S A Tel 1 408 503 8000 Fax 1 408 503 8008 Email marketing supermicro com General Information support supermicro com Technical Support Web Site www supermicro com Europe Address Super Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma gsupermicro nl Customer Support Asia Pacific Address Super Micro Taiwan 4F No 232 1 Liancheng Rd Chung Ho 235 Taipei County Taiwan R O C Tel 886 2 8226 3990 Fax 886 2 8226 3991 Web Site www supermicro com tw Technical Support Email support supermicro com tw Tel 886 2 8228 1366 ext 132 or 139 1 2 1 4 1 5 Chapter 1 Introduction Hardware Product Features The AOC SIMSO HTC Mini size 2 65 W x 1 75 H 67 31 mm W x 44 45 mm H Supports IPMI over LAN Supports 1U and above The AOC SIMLC HTC Slim size 4 6 W x 1 3 H
35. tting users Text Console Figure 3 7 3 27 SUPER AOC SIMSO HTC AOC SIMLC HTC User s Manual Clicking on the BMC Setting tab of the IPMI View management session in the Viewing Window as shown in Figure 3 7 gives you detailed information on the BMC LAN Configuration SNMP trap configuration and serial communication port of the BMC In order to support the power down state management capability under the IPMI specification the manager has to configure the proper MAC address for each IP ad dress To deliver an IP packet to a receiver the sender needs to know the receiver s MAC address or the gateway s MAC address ARP Address Resolution Protocol is used to get the MAC address from the IP address While the managed system s OS is running the network protocol stack will take care of this function However when the managed system is in a power down state this function cannot be ac complished Therefore each MAC address has to be configured manually The BMC and the OS running on a managed system may use different IP addresses for security reasons For example the OS may use 66 201 4 73 which can be reached by public access while the address for BMC may be set to 192 168 1 55 which can only be reached in a private LAN But LAN MAC addresses must be the exact same If the BMC uses a private IP address you have to make sure that the manager s system can communicate with the private IP address for the BMC on a managed system BM
36. y Login Event Log Sensors IPM Device BMC Setting Users Text Console Figure 3 4 Clicking on the Sensors tab of the IPMI View management session in the Viewing Window as shown in Figure 3 4 provides you with detailed information on the sensors monitored by the BMC It shows the reading of supported voltages and fan speeds and temperatures monitored by the BMC The current reading is shown in yellow numbers the high limits low limits in red numbers and a description for the monitoring sensors in blue text beneath the monitoring sensor figures Fan speeds have only a low limit temperatures have only a high limit and voltages have both high and low limits Refreshing Monitor Status You can configure the IPMI View to automatically refresh the monitoring status pe riodically by checking the Auto Refresh check box and selecting the refresh period in seconds in the seconds list Or click the Manual Refresh button to refresh the monitoring status every time you need an update 3 25 SUPERO AOC SIMSO HTC AOC SIMLC HTC User s Manual Hide Inactive Item IPMI View gets predefined sensor information from the mainboard Some items may be not installed for different configurations For example there will be no CPU fan if using a passive CPU heat sink and only one CPU on a dual CPU mainboard that has only a single CPU installed The first time the sensors page is shown IPMI View will hide inactive items the default setting if

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