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Eaton FERRUPS

1. Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 13 SAFETY WARNINGS Advertencias de Seguridad INSTRUCCIONES DE SEGURIDAD IMPORTANTES GUARDE ESTAS INSTRUCCIONES ESTE MANUAL CONTIENE INSTRUCCIONES DE SEGURIDAD IMPORTANTES A Este SIE contiene VOLTAJES MORTALES Todas las reparaciones y el servicio t cnico deben ser efectuados SOLAMENTE POR PERSONAL DE SERVICIO TECNICO AUTORIZADO No hay NINGUNA PARTE QUE EL USUARIO PUEDA REPARAR dentro del SIE ADVERTENCIA Este SIE contiene su propia fuente de energ a las bater as Los recept culos de salida pueden transmitir corriente el ctrica aun cuando el SIE no est conectado a un suministro de corriente alter
2. OT 40 95 1 5
3. Function Displays an 80 character line containing information on the FERRUPS status The power monitoring management and protection software uses this data Shows a list of terminal computer commands Displays the minimum and maximum values of parameter 1 Vac In the command then clears the minimum and maximum values Shows Eaton s address and telephone number and the software version Displays the Inverter Log See Alarm and Inverter Logs on page 110 Displays both the Alarm and Inverter Logs See Alarm and Inverter Logs on page 110 Shuts down the UPS a given number of seconds The READY indicator flashes until the UPS shuts down and the UPS beeps 5 seconds before shutdown Example OFF 60 shuts down the UPS in 60 seconds Shuts down the UPS in a given number of seconds see above and restarts the UPS shortly after power returns Cancels timed shutdown Shows a list of system parameters See Parameters on page 33 You can also display a range of parameters by entering the starting and ending parameter number or name after the command Example Parameters 1 10 displays parameters 1 through 10 Displays all parameters and their keywords the names you can use with commands You can also display a range of parameters by entering the names or numbers of the starting and ending parameters Allows you to enter the user level password Typing password alone clears the current pass
4. TROUBLESHOOTING What To Do Shut down your equipment or bypass the UPS turn off the UPS Contact your service representative To restart the UPS disconnect the signal to Pin 21 on the RS 232 port If you have a control panel put the UPS in Auto mode If not turn the UPS ON OFF switch off and then on again Verify the rooms environmental controls HVAC are functioning correctly and maintaining a reasonable room temperature Ensure the input air vents at the front of the unit and the fan exhaust atthe back of the unit are not blocked Ensure the unit is not overloaded If the alarm condition continues bypass the UPS and turn the UPS switch off Contact your service representative The UPS may shut down Contact your service representative Verify and correct the reason for excessive input voltage being applied to the UPS Verify setup parameter 62 is set correctly The UPS shuts down Contact your service representative If the UPS has already shut down call for service to have the cooling fan replaced If the UPS has not shut down bypass the UPS and turn the UPS switch off before calling your your service representative What It Means Possible microprocessor problem The Remote Shutdown feature has been activated at the RS 232 port see Remote Shutdown on page 95 The Power Factor Module s temperature is too high If the temperature reaches a preset point the UPS shuts down
5. COMMUNICATION Using the RelayMask Parameters to Control the Alarm Contacts The RelayMask parameters 104 and 105 let you choose which alarms operate the alarm signal contacts at the UPS communication port As shipped the alarm signal contacts change status whenever the UPS alarms By programming the RelayMask parameters you can set up the alarm contacts so they only change status during certain alarms RelayMask1 parameter 104 is for alarms A P and RelayMask2 parameter 105 is for alarms Q T No matter how you program these parameters when the On Off switch is off the alarm contacts act as if an alarm is present To program parameters 104 and 105 1 Enter the Service password 2639 If you are using a FERRUPS UPS control panel use the PROGRAM key to enter the password If you are using a terminal or computer use the password or pw command 2 Display parameter 104 RelayMask1 If you have a control panel press DISPLAYT 1 O I A ENTER If not enter display 104 on your computer or terminal 3 Parameter 104 determines whether alarms A P activate the contacts At the factory it is set to 65535 this setting means all of the alarms A P activate the alarm relay contacts If you do not want any of the alarms to activate the contacts write 0 for the total in Table 13 If you want some of the alarms to activate the contacts find the Alarm Value for each of those alarms and write it in the third colum
6. Hi PFM Res Temp Q Probe Missing R High AC Input S Call Service T Yes Figure 16 Sample List of Alarms Commands When you enter commands the terminal displays all valid FERRUPS commands The capitalized letters in each command are the short form for that command COMMUNICATION 80 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C COMMUNICATION Status Commands The status and contstatus commands display several FERRUPS parameter values active alarms and other status information See Figure 17 for an example of a status display The contstatus command displays the same information as the status command but it continuously updates the information until another key is pressed Status report for FE500VA Unit ID Number from parameter 15 Serial Number System es Mode Auto Ready Yes Inverter Off Charger On Beeper Enabled Level None Thursday November 19 2009 m 14 51 31 Parameters V In 120 4 Freq 60 20 IER ERE GER ES ER SRA UR UT Watts 347 V Out 118 8 VA Out 345 I Out 2 9 PF 1 00 amam el Load 99 V Batt 12 45 Runtime 6m I Batt 0 9 AmbTemp 20c BrnLvl 95 8 Figure 17 Sample List of Alarms Eaton FERRUPS UPS 500 VA 18 kVA User s Guide
7. ON OFF Switch Figure 3 FERRUPS 1 15 1 4 kVA Rear Panel 18 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev UPS STARTUP ON OFF Switch RS 232 Communication Port Alarm Silence Switch Output Receptacles Figure 4 FERRUPS 1 8 3 1 kVA Rear Panel To start the FE OFE 500 VA 3 1 kVA UPS use the following steps 1 Confirm the equipment to be protected by the UPS is powered off 2 For FE Plug Receptacle UPSs Plug the UPS power cord into power outlet NOTE f the plug does not match your receptacle outlet ask your electrician to install the proper outlet For QFE Plug Receptacle UPSs Disconnect the power cord from the computer or other equipment to be protected by the UPS and plug it into the UPS Plug the other end of the power cord into a power outlet NOTE Do not use the cord supplied with the UPS this cord is for plugging the equipment into the UPS output receptacles NOTE f the plug does not match your receptacle outlet ask your electrician to install the proper outlet For Hardwired UPSs Confirm that an electrician has completed and tested the connection to the proper power source and connected your protected equipment according to the Eaton FERRUPS FE QFE UPS 500 VA 18 kVA Installation Guide Turn the AC line disconnect switch to the ON position Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 1
8. we Pees Using the Communication Port 0 Setting Up RS 232 Communication Connecting a Terminal or Computer Terminal Emulation ao oem Gs She Ed SANE EIS Enabling Hardware Handshaking 25 2 mi doe cle ena ebrei ees un Communicating with the FERR PS UPS cere oda ene NE ei esa ee E D EET Help Commands 4 2 5 eed Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev TABLE OF CONTENTS Status Naso Parameter 005 de 0 dt Maes Remote Emergency Power Off 24 Changing the Emergency Power off Mode Parameter 106 Changing the Length of the Emergency Power Off Signal Parameter 107 Changing the Delay Before Shutdown Parameter 108 Using the RelayMask Parameters to Control the Alarm Contacts Connecting External Signal Relays 2 Remote
9. COMMUNICATION Parameters The parameters or p command displays a parameter if you enter a parameter name or number after the command If you enter parameter 0 parameter time or p t the computer or terminal displays parameter 0 00 Time 14 42 21 Enter parameters or p to display all the user level and service level parameters see Table 5 on page 34 To display a range of parameters enter the starting and ending parameters after the command For example enter parameter 0 5 parameter time vaout or va and parameters 0 through 5 are displayed 00 Time 14 42 21 01 V In 118 2 02 V Out 118 2 03 mmReservedmm 04 I Out 2 9 05 VA Out 345 Paramkeywords The paramkeywords or pk command displays the keyword or name of each parameter you display 0 NOTE The capitalized letters in the keywords to the right are the short form of the parameter name or keyword NOTE Reserved parameters do not have keywords Enter paramkeywords or pk to display all the user level and service level parameters and their keywords see Table 5 on page 34 If you enter paramkeywords time vaout or pk t va parameters 0 through 5 are displayed along with their keywords 00 Time 14 43 59 Time 01 V In 118 2 acVoltsIn 02 V Out 118 2 acVOltsout 03 maReservedmm 04 I Out 2 9 acampsiOut 05 VA Out 345 VAout Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 83 Program The program or pr
10. Pd avari duse Reda A Identifying YOURUPS a 225 54 tpe bn te Pet bbc ridet Pede had hd teh Startup for the FE OFE 500 VA 3 1 kVA UPS Startup for the FE OFE 4 3 18 kVA UPS ce ese Re Ex eg ia ew de 4 Operation c 304 eibi esee Erorit Parel Indicators s Der he ge Deo ev e b t e i Using the Control Paneli mariana ter ese tee CC e ane Muah e e Changing m D rr pt eere E rete rs Entering Passwords s ius s ide exei tuse Ed Displaying and Changing Parameters 1 Locking and Unlocking the Control Using Configuration riteris RED Automatic System Tests o eret sad hts 1 0010 1050 teh ee ea ELI Lome eb esaet Inverter ree ir A Battery m RC I UPS Sh tdowt ru REB ea deett etae Mea ci Extended Power Outages a cire eo ep cnc pb e E DICA DOC a 5 Communication Power Management and Protection COMMUNICATION PON 3 on oett e Le rut Reed MTech sae ede p
11. systemmode auto systemmode off systemmode inverter systemmode linecondition systemtest time unshutup f you change parameter 39 to Yes this command requires a user level password Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 79 Help Commands To learn more about FERRUPS communication use one of the following commands Help When you enter help or the terminal displays each command and a brief explanation AlarmsHelp When you enter alarmshelp the terminal displays a list of alarms with their letters and codes the current status of the alarm active or off and the relay setting See Figure 16 Relay Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Active Alarm Name Ltr Code SNS EN EI UN ED RR VIDI EN IN RIED GENES E UN SI E EE RE EE No Low Battery A No Near Low Battery B eee No High Battery Low Runtime D Iles No Low AC Output E High AC Output F es No Output Overload G Hi Ambient Temp H Hi Heatsink Temp I No User Test Alarm J S No Hi Transfmr Temp K Check Charger L 9 Check Battery M Check Inverter N 0 Memory Check 0 Emergency PwrOff P
12. 164201404 Rev C Chapter 3 UPS Startup This section provides step by step instructions for starting the Eaton FERRUPS UPS Follow these procedures closely to avoid potential damage to your equipment or the UPS and to protect yourself and others from hazardous operating conditions Identifying Your UPS NOTE Before starting up the UPS verify that it has been installed according to the Eaton FERRUPS FE OFE UPS 500 18 kVA Installation Guide FERRUPS UPSs come in different sizes see Figure 1 Identify your UPS model and continue to the appropriate startup section 4 3 18 kVA Models See page 22 8 Jm Dono O orc 500 VA 3 1 kVA Models See page 18 FERRUPS FERRUPS SERIES SERIES S DS Figure 1 Identifying the FERRUPS UPS Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 17 RS 232 Communication Port Alarm Silence Switch UPS STARTUP Startup for the FE OFE 500 VA 3 1 kVA UPS Before starting up the UPS review the rear panel for your UPS model a M Output Receptacles igure 2 FERRUPS 500 850 VA UPS Rear Panel RS 232 Communication Port H Alarm Silence Switch I Output Receptacles ON OFF Switch
13. 2 54 4 6A 5 8A 7 8 9 4A 12A 240 Vac 2A 2 5A 32A 42 5 3A 82A 9 2A 12A QFE 120 Vac 44A 5 8A 7 0 8 4A 11A 15A 16A 24A 220 Vac 2 6A 3 94 44A 49 57A 7 9A 8 2A 13A 230 Vac 2 5A 3 8A 42 4 6A 5 4A 7 5A 7 8A 12A 240 Vac 24 3 5 40A 44A 5 2A 72A 74A 12A Recommended AC Input Service 10A 10A 10A 15A 15A 20A 20A 30A 60 Hz with 120 Vac Output Voltage and Maximum Output Current FE 120Vac 41A 5 9A 7 0A 9 3A 12A 15A 17A 26A 208 Vac 2 3A 3 3A 4 0A 5 3A 6 5A 84 9 9 15 220 5 0A 6 1A 8 0A 9 0A 14A 240 Vac 2 1A 2 8A 3 4A 5 6A 7 3A 8 6A 13A QFE 120 Vac 41A 5 7A 74A 9 4A 12A 14A 17A 25A 220 Vac 2 2A 3 2A 3 8A 5 0A 6 4A 7 9 9 3A 14A 230 Vac 2 2A 3 1A 3 6A 4 8A 6 2A 7 6A 8 9A 13A 240 Vac 2 2 9A 3 5A 4 6A 5 9A 7 2 8 5 13 Efficiency AC 85 86 85 88 88 90 90 91 Line On Line BTU hour 210 27 361 372 465 474 568 742 kW hour 0 062 0 081 0 106 0 109 0 136 0 139 0 166 0 217 Audible Noise 4 4 47 49 49 51 51 51 dB Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 101 3 1 kVA 22kW 14 35 14 144 Ib 69 kg 248 Ib 116 1 kg 14kVA 1 8 2 1 1 25 kW 1 5 kW 14 11 9 37 30 25 11 11 9 106 Ib 120 Ib 132 kg 45 4 kg 58 1 kg 63 5 kg 122 Ib 176 Ib 188 Ib 69 9 kg 83 kg 89 kg 21 2 x 15 25 x 22 9 54 0 x 39 0 x 58 5 cm 1 15 kVA 800W 18 48 8 92 Ib 41 7 kg 102 Ib 59 9 kg 15 1 x 15 2 x
14. ata ambtemp shutdn ats hstempalarm hta hstempshutdn hts Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Parameter Number 79 80 81 82 83 48 OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Exoldnitiun Number Short Form play Level Values 84 xtempalarm 84 XT Alarm 0 Service 0 200 This parameter sets the high xta temperature alarm level for the transformer temperature probe whose value is monitored by parameter 13 Setting this parameter to 0 will disable the temperature probe 85 XtempShutdn 85 XT Shdn 0c Service 0 200 This parameter sets the xts temperature level where the unit will shutdown due to high transformer temperature 86 pfmtempalarm 86 PF Alarm 85c Service 0 200 This parameter sets the high pta temperature alarm level for the Power Factor Module temperature probe whose value is monitored by parameter 76 Setting this parameter to 0 will disable the temperature probe 87 pfmtempshtdn 87 PFShdn 95c Service 0 200 This parameter sets the pts temperature level where the unit will shutdown due to high power factor module temperature 88 acvofault 88 VOutFit 24 0 Service 0 0 500 0 A set point at which the UPS vof shuts down because of output power problems 89 invrelaydelay 89 IRIyDIy 0 Service 0 9999 When the UPS starts running on ird inverter f
15. A decimal point is implied after the third digit xxx x 54 57 2 Frequency in Hz BCD Range 0000 9999 A decimal point is implied after the second digit xx xx 58 61 2 Runtime Minutes Remaining BCD Range 0000 9999 62 65 2 Ambient Temperature in Degrees Celsius BCD Range 0000 9999 66 67 2 66 67 2 Alarm Status Register 3 alarms 0 bit mapped 1 See the following information Bit Position 7 6 5 4 3 2 1 0 Alarm Reserved Reserved Reserved Reserved Call High Probe Check Service AC Missing PFM Input Temp 86 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C COMMUNICATION Characters Number Description of Bytes 68 69 2 Alarm Status Register 4 alarms 2 and 0 5 bit mapped 1 true See the following information Bit Position 7 6 5 4 3 2 1 0 Alarm Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 70 71 1 Console Error Codes 00 No error 08 Too many parameters 01 Unrecognized command 09 Value out of range 02 Not implemented 0A Bad password 03 Number expected 08 Password required 04 Bad missing keyword OC Parameter not programmable 05 String expected 00 Cannot change system mode 06 Keyword or number expected OE Unrecognized error code 07 Additional parameters expected 72 13 1 Range 00 FF A D conversion value of aux board input 74 11 2 Software version numbe
16. A temperature probe is missing or damaged The input voltage is higher than the alarm setting The UPS has detected a problem that requires service The fan has stopped Alarm Message Memory Check Emergency PwrOff Hi PFM Res Temp Probe Missing High AC Input Call Service Fan Alarm Audio Letter Code 0 Zas P 0 e R e_o 5 5 W e__ Alarm and Inverter Logs Your FERRUPS UPS makes an entry in its logs every time it sounds an alarm or switches to inverter battery power This information can be helpful in diagnosing problems Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C 110 TROUBLESHOOTING You can view the Alarm and Inverter Logs from either the UPS control panel or a terminal or computer that you have connected to the RS 232 port see Connecting a Terminal or Computer to the RS 232 Port on page 70 Reading the Alarm Log from a Control Panel The Alarm Log is parameter 25 To display the Alarm Log from a control panel follow these steps Press this key Display shows DISPLAY Display 2115 1 25 25 Alarm Log The display scrolls through the 20 most recent entries in the Alarm Log If you have not had 20 alarm conditions the display scrolls through the entries FERRUPS has recorded You can use the number keys as you view this scrolling display Use this key To do this 0
17. Bestimmungen zu beachten Batterien niemals verbrennen da sie explodieren k nnen 8 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C SAFETY WARNINGS amp 1 1 06 ZHMANTIKES gt AZOAAEIAZ YAAE TE AYTE TIX gt TO ET XEIPIAIO SHMANTIKEZ OAHTl IEZ AZO AAEIAZ KINAYNOZ to UPS mepi yet 0066 ot 670686066 ot OVVINPNOEIS va MONO ATO EEOYXIOAOTHMENO TIA TH IIPOXOIIIKO To UPS AEN IIEPIEXEI KANENA EZAPTHMA HOY NA MIIOPEI NA EIIIZKEY AXTEI AIO TO XPHXTH nPOEIAONOIHZHK e Toouykekpii vo UPS ty tov nny EVEPYELAG OVOOMPEVTES Ot pevuatodsotes 660600 uropei va yovuv vepy THON ak umn tav UPS vot ovvdedenevo oe MYT EVAAAGOOOLEVOV AC By Gexe and tnv KaAMSLo UPS eivar avoryto avtd 1p no TH YELWON 00006106 and UPS E OTALOLO TOV 61000 ovv g eu vog UPS Tia vo tov TUpKayLas NAEKTpOMANELAG EYKATAOTIOTE UPS 60060186 x po EAEYYOUEVN 0gpuokpao to vypaota o va unv TEPLEXEL 0epuokpao ta n piB AAovtoc
18. ENDAST AUKTORISERAD SERVICEPERSONAL far 8 reparationer eller service Det finns inga delar som ANVANDAREN KAN UTFORA SERVICE PA inuti UPS enheten e Denna UPS enhet har en energik lla batterier De utg ende kontakterna kan vara str mf rande nar UPS enheten inte ansluten till en v xelstr mk lla e Ta aldrig n tsladden UPS enheten p slagen Detta tar bort skyddsjordningen fran bade UPS enheten och den anslutna utrustningen e Minska risken f r brand eller elektriska st tar genom att installera denna UPS enhet inomhus d r temperatur och luftfuktighet r kontrollerade och d r inga ledande f roreningar f rekommer Omgivande temperatur f r ej verstiga 40 C Anv nd inte utrustningen n ra vatten eller vid h g luftfuktighet max 95 e For att verensst mma med internationell standard och installationsf reskrifter f r inte den totala utrustning som anslutits till uttagen p denna UPS enhet ha l cksstr m som verstiger 1 5 milliampere VIKTIGT e Batterierna kan ge elektriska st tar eller br nnskador fr n h g kortslutningsstr m F lj till mpliga anvisningar Batterierna m ste avyttras enligt anvisningarna i lokal lagstiftning e Anv nda batterier f r aldrig br nnas upp De kan explodera Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 15 SAFETY WARNINGS 16 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide
19. Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 27 OPERATION Indicator Status Explanation READY On The UPS is ready to provide battery backup power when needed Off The UPS cannot provide battery backup power because e Itis in the Line Condition mode or the Off mode see the following section Using the Control Panel The batteries may be discharged e It may be running on battery power Inverter On mode Flashing The UPS is testing the batteries as part of the automatic system test see Automatic System Test on page 32 or you have started a timed shutdown see page 78 CHARGING On The UPS is charging its batteries Off The battery charger is off batteries are at full charge BATTERY POWER On The UPS is providing power from its batteries it is in the Inverter On mode Off The UPS is providing conditioned power from the AC input power source or the UPS is off Flashing The UPS is testing the inverter as part of the automatic system test see Automatic System Test on page 32 ALARM On The UPS is warning you that an alarm exists If you have not silenced the alarm the beep sequence identifies the problem see Alarms on page 107 If you have a control panel an alarm message appears on its display Off No alarm exists Using the Control Panel The control panel comes with all FE OFE 4 3 18 kVA models If you have an FE OFE 500 VA 3 1 kVA you may ha
20. LIMITED WARRANTY This limited warranty this Warranty applies only to the original End User the End User of any Eaton 9120 9125 9130 9135 9140 and FERRUPS up to 3 1 kVA Products individually and collectively the Product purchased on or after June 1 2004 and cannot be transferred This Warranty applies even in the event that the Product is initially sold by Company for resale to an End User LIMITED WARRANTY PERIOD The period covered by this Warranty for Product installed and currently located in the fifty 50 United States the District of Columbia and Canada is twenty four 24 months from the date of purchase or thirty 30 months from the date of shipment WHAT THIS LIMITED WARRANTY COVERS The warrantor warrants that the Product and battery individually and collectively the Warranted Items are free from defects in material and workmanship If in the opinion of Company a Warranted Item is defective and the defect is within the terms of this Warranty Company s sole obligation will be to repair or replace such defective Warranted Item including by providing service parts and labor as applicable at the option of Company PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS The Warranted Item will be repaired or replaced at a Company site or such other location as determined by Company If the Warranted Item is to be replaced by Company and the End User supplies a credit card number or purchase order for
21. Monitoring Re Ebene idee H moteShutdowWl etuer Use Tales APPEL MEE EIE et ME UD REFECTI EM Bypass SWItCl8S cc o nec Yrs ie tee ep dae E eet 22556 de LI me Le A C Ra cu its Na RU C oe fue te na Environmental MORIOFIFIQ ss sat lo tte hel e Atha E eet Extended RUM TIMES virine he Itt oet Sd volto dt ttd d t ee Waranti saen 7 ea eaa e as v e FA aa a a a 8 Specifications e a TE 9 Troubleshooting ue nocere cte e eret cte e E WE Alarm and Inverter EGgs 122 eSI pe bl Reading the Alarm Log from Control Panel 2 Reading the Inverter Log from a Control Panel Reading the Alarm Log from a Terminal or Reading the Inverter Log from a Terminal or and SUDDOLTo 22 uid ben eee pe oan ee bey p ER M Wed ole Gare 10 Warranty oe wired uA robe aA aire Two Year Limited Warranty US and Two Year Limited Warranty US and Load Protection Guar
22. When Pin 6 or 18 is applied to Pin 21 and the voltage is rising to 12V the UPS shuts down output power and starts the emergency power off alarm Off On Pin 6 or 18 is usually applied to Pin 21 so the UPS usually receives a 12V signal After Pin 6 or 18 is removed from Pin 21 and the voltage is falling to 0V the UPS shuts down output power and starts the emergency power off alarm Changing the Length of the Emergency Power Off Signal Parameter 107 Parameter 107 tells the FERRUPS UPS how long an emergency power off signal should be NOTE This delay only works if Level is set to On in Parameter 106 See Changing the Emergency Power off Mode In some environments with a lot of electrical noise the noise could act like an emergency power off signal To make sure that the UPS recognizes a true emergency power off signal you can change the value of parameter 107 As shipped parameter 107 is set to 0 3s 0 3 seconds This means that the UPS waits for an emergency power off signal on Pin 21 that is at least 0 3 seconds long If you want the UPS to wait for a longer signal you can change the setting of parameter 107 Changing the Delay Before Shutdown Parameter 108 As shipped the UPS waits 0 1 seconds after it recognizes an emergency shutdown signal before it shuts down You can adjust this delay by changing the value of parameter 108 Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 89
23. 00 Off 01 Auto 02 Line Conditioning 03 Inverter Battery Power 12 13 1 Reserved 14 15 1 Alarm Status BCD Range 00 01 00 Alarms disabled 01 Alarms enabled 16 17 1 Inverter Status BCD Range 00 01 00 Inverter is off 01 Inverter is on 18 19 1 Charger Status BCD Range 00 01 00 Charger is off 01 Charger is on Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev 85 COMMUNICATION Characters Number Description of Bytes 20 21 1 Alarm Status Register 1 alarms A H bit mapped 1 true See the following information Bit Position 7 6 5 4 3 2 1 0 Alarm High Output High Low Low High Near Low Ambient Overload AC AC Runtime Battery Low Battery Temp Out Out Left Battery 22 23 1 Alarm Status Register 2 alarms bit mapped 1 true See the following information Bit Position 7 6 5 4 3 2 1 0 Emer Check Check Check Check High User High Alarm gency Memory Inverter Battery Charger Trans Test Heatsink Power former Alarm Temp Off Temp 24 27 2 AC Volts In BCD Range 0000 9999 28 31 2 AC Volts Out BCD Range 0000 9999 32 35 2 Reserved 36 39 2 AC Current Out in Amps BCD Range 0000 9999 A decimal point is implied after the third digit xxx x 40 45 3 Volt Amperes VA Out BCD Range 000000 999999 46 49 2 DC Current in Amps BCD Range 0000 9999 A decimal point is implied after the third digit 50 53 2 DC Volts BCD Range 0000 9999
24. 15FE 600 16FE 100 17FE 150 18FE 200 19FE 225 20FE 300 21FE 400 22FE 600 Table 2 External Battery Pack Ah Values Battery Pack Battery Ah EBPS10 33 EBPS12 5 75 EBPS18 75 1FE 100 2FE 150 3FE 200 4FE 225 5FE 300 6FE 400 7FE 600 8FE 75 9FE 100 10FE 150 UPS STARTUP 26 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Chapter 4 Operation This section describes The UPS front panel indicators Using the control panel Automatic system testing Parameters Shutting down the UPS Front Panel Indicators The UPS front panel indicators indicate how the UPS is operating and also alert you of potential power problems Figure 8 shows the UPS front panel indicators Table 3 explains the status of each indicator AC LINE READY CHARGING BATTERY ALARM POWER Figure 8 Front Panel Indicators Table 3 Indicator Status Indicator Status Explanation AC LINE On The UPS is getting power from the AC input power source NOTE The AC LINE indicator does not illuminate for FE 500 VA 3 1 kVA models with serial numbers 25000 and greater until the UPS ON OFF switch is turned to the ON position off The UPS is not getting input power There is a power outage The AC input breaker is tripped The UPS is unplugged For FE 500 VA 3 1 kVA models with serial numbers 25000 and greater the UPS ON OFF switch is not in the ON position
25. 164201404 Rev 63 OPERATION 64 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Chapter 5 Communication The FERRUPS UPS is capable of full duplex communication and can communicate with a computer a Local Area Network LAN or a multi user computer system If your system comes with UPS monitoring and automatic shutdown software the FERRUPS UPS can communicate with that software If your system does not have software you can use the power monitoring management and protection software on the software CD included with your UPS If you do not plan to use the power monitoring management and protection software you can still set up RS 232 communication with the UPS and use commands and parameters to control UPS operation Power Management and Protection Software Eaton provides several comprehensive power monitoring management software products and UPS load protection software products Each FERRUPS UPS ships with a CD containing several of the software products Visit www eaton com pq software for the latest updates to the products on the CD as well as any new power monitoring management and protection software products Communication Port This section explains how to use the FERRUPS communication port This information applies to all FERRUPS FE FES FER OFE OFES and OFER UPS models The communication port lets you set up full duplex RS 232 communication with the FERRUPS UPS so you can send command
26. 20 2 38 5 x 39 0 x 51 5 cm 500VA 700 850 350W 500W 600W 9 14 11 25 35 28 9 11 9 44 Ib 46 Ib 51 Ib 22 2 kg 25kg 27Jkg 54 Ib 62 Ib 67 Ib 28 kg 36 3 kg 39 kg 12 x 10 x 21 25 30 5 x 25 5 x 54 0 cm SPECIFICATIONS Model Run time minutes QFE Full Load Half Load FE Full Load Weight Without Battery 60 Hz Models 50 Hz Models With Battery 60 Hz Models 50 Hz Models Dimensions HxW x D 15126 input protection according to all applicable local or national codes Fuse and circuit breaker sizes vary Sizes shown are for the U S and Canada 2At 0 7 leading power factor 18 kVA 15 kW 86A 81A 76A 81A 78A 75A 208 115A 240 100A 12 5 kVA 10 kW 58A 53A 50A 55A 53A 51A 208 75A 240 65A 10 kVA 7 5 kW 45A 4A 39A 43A 4A 39A 208 60A 240 50A Eaton FERRUPS FE QFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C 7 kVA 5 kW 51A 30A 27A 26A 27A 26A 24A 120 65A 208 40A 240 35A 5 3 kVA kW Table 16 FE QFE 4 3 18 kVA 3 7 4 3 kVA 3kW Model AC Input Voltage and Current Standard Charger 32 38A 18A 22A 17A 21A 16A 19A 19A 21A 18A 20 17 19 120 40A 120 50 208 25 208 30A 240 20 240 25 120 Vac 208 220 240 QFE 220 Vac 230 Vac 240 Vac Recommended Input Service for 60 Hz Models 102 SPECIFICATIO
27. 200A and Category B 6000V spike and 3000A test and ANSI IEEE C62 45 test procedures Common mode Greater than 120 dB with output neutral bonded to ground Transverse Normal mode Greater than 60 dB 500 850 VA models Nominal battery voltage is 24 Vdc for 60 Hz 12 Vdc for 50 Hz Standard battery charger output is rated at 2A 1 15 1 4 kVA models Nominal battery voltage is 48 Vdc for 60 Hz 12 Vdc for 50 Hz Standard battery charger output is rated at 2A 1 8 3 1 kVA models Nominal battery voltage is 48 Vdc Standard battery charger output is rated at 4A 4 3 7 kVA models Nominal battery voltage is 48 Vdc Standard battery charger output is rated at 5A 10 18 kVA models Nominal battery voltage is 120 Vdc Standard battery charger output is rated at 5A Standard batteries are sealed gas recombinant lead acid type especially designed for UPS use Operating Temperature Storage Temperature Relative Humidity Operating Altitude Ventilation Lightning and Surge Protection Noise Rejection Table 19 Battery Voltage Type NOTE Optional battery chargers at higher current ratings are available Contact Eaton or your local distributor for more Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 105 information SPECIFICATIONS 106 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Troubleshooting When your FERRUPS U
28. 7 Turn on the equipment that is connected to the UPS If the ALARM indicator illuminates see Alarms on page 107 20 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C 21 UPS STARTUP 8 lf your FERRUPS UPS is configured to use an external battery cabinet you must program the battery capacity in ampere hour Ah for the total number of battery packs used in the UPS If you purchased one of the FERRUPS battery pack options available from Eaton select the Ah value from Table 1 NOTE A Remote Control Panel part number RCK 0007 PC or terminal is required to communicate with the UPS Before programming the battery Ah enter the user level password following the instructions in Entering Passwords on page 30 To change the battery Ah parameter 69 Batt Ah follow these steps Press this key Display shows DISPLAY 6 9 ENTER 69 Batt AH Default PROGRAM 69 Pgm Ah Value from Table 2 69 Pgm xxx ENTER 69 Pgm new value where xxx is the Battery Ah value from Table 1 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev Battery Ah Battery Pack Battery Ah 100 10ME 150 150 11ME 200 200 12ME 225 225 13ME 300 300 14ME 400 400 15ME 600 600 21ME 15 75 24 150 100 25 200 Before starting up the UPS review the rear panel for your UPS model Receptacle Panel Optional for 7 kVA RS 232 Communication Port Table 1 Extern
29. C OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Exolanation Number Short Form P play Level Values 28 brownlevel 28 BrnLvl 8 Change Not 74 4 192 0 value shown by this field bl Allowed represents the level of AC input voltage where the output loads will be switched over and supported by inverter power This value and unit operation are dependant on the settings of parameter 63 and 64 for Extended Brownout operations 29 beepfreq 29 BeepFrq 1320 Service 0 9999 This setting determines the tone bf of the audio alarm A higher number provides a lower pitch tone while a lower number provides a higher pitch 30 mindcv 30 MinDCV 11 36 Service 0 00 200 00 This parameter records the mind lowest measured battery voltage since the UPS was turned on or since the Extended History command was issued 31 maxdcv 31 MaxDCV 13 59 Service 0 00 200 00 This parameter records the maxd highest measured battery voltage since the UPS was turned on or since the Extended History command was issued 32 minacvi 32 MinACVI 0 0 Service 0 0 500 0 This parameter records the minvi lowest measured AC input voltage since the UPS was turned on or since the Extended History command was issued 33 maxacvi 33 MaxACVI 124 2 Service 0 0 500 0 This parameter records the maxvi highest measured AC input voltage since the UPS was turned on or since the Extended Hist
30. Corporation company Company LIMITED GUARANTY This load protection guaranty this Guaranty applies only to the original End User the End User of any Eaton 3105 5110 5115 5125 5130 9120 9125 9130 9135 9140 9150 9155 9170 and FERRUPS Products individually and collectively the Product and cannot be transferred This Guaranty applies even in the event that the Product is initially sold by Company for resale to an End User WHAT THIS GUARANTY COVERS For the lifetime of the Product Guarantor promises to repair or replace at Guarantor s option the equipment valued up to the limits shown below that is damaged by an AC power line surge spike or other transient when properly connected to Guarantor s uninterruptible power system UPS Reimbursement for or restoration of data loss excluded This Guaranty applies only if all of the following circumstances arise 1 The UPS is plugged into properly grounded and wired outlets using no extension cords adapters other ground wires or other electrical connectors 2 The installation of the UPS complies with all applicable electrical and safety codes described by the National Electrical Code NEC 3 The UPS was used under normal operating conditions and in accordance with all labels and instructions and 4 The UPS was not damaged by accident other than AC power line transient misuse or abuse Cumulative Limits to be paid by Guarantor under this Load P
31. DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY IF PERMITTED BY THE APPLICABLE MANUFACTURER COMPANY SHALL PASS THROUGH SUCH MANUFACTURER S WARRANTIES TO END USER COMPANY DOES NOT WARRANT SOFTWARE INCLUDING SOFTWARE EMBEDDED IN PRODUCTS THAT IS NOT CREATED BY COMPANY WITHOUT LIMITING THE FOREGOING COMPANY SPECIFICALLY DOES NOT WARRANT SOFTWARE SUCH AS LINUX THAT WAS CREATED USING AN OPEN SOURCE MODEL OR IS DISTRIBUTED PURSUANT TO AN OPEN SOURCE LICENSE THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE PRODUCTS AND SERVICES AND EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY TITLE NON INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE CORRECTION OF NON CONFORMITIES IN THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY S SOLE LIABILITY AND END USER S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY OBLIGATIONS WHETHER CLAIMS OF THE END USER ARE BASED IN CONTRACT IN TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY OR OTHERWISE LIMITATION OF LIABILITY The remedies of the End User set forth herein are exclusive and are the sole remedies for any failure of Company to comply with its obligations hereunder In no event shall Company beliable in contract in tort including negligence or strict liability or otherwise for damage to property or equipment other than
32. IF EOF 1 THEN 100 AS INPUTS LOC 1 1 BSmCHR 10 CS GOSUB 200 REM Replace line feeds by spaces BSCHRS 8 C CHR 29 GOSUB 200 REM Replace backspaces by cursor lefts PRINT 6 GOTO 100 P 0 P INSTR P 1 A B IF P gt 0 THEN MIDS A P 1 C GOTO 210 RETURN CLOSE KEY ON Figure 14 BASIC Program for Terminal Emulation Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 73 10 20 30 40 50 60 70 80 100 110 120 130 140 150 160 180 200 210 220 230 990 NOTE f you are using hardware handshake omit the CS option in the OPEN statement of line 70 NOTE f you are using MS DOS OBASIC which comes with DOS 6 0 or MICROSOFT QUICKBASIC change the OPEN statement in line 70 to OPEN COM1 1200 N 8 1 DS RB1024 TB64 AS 1 NOTE Notice the use of the DS option in the OPEN statement of line 70 This inhibits testing of the DSR line from the FERRUPS UPS This is necessary because FERRUPS does not use this line NOTE Because of the way the BASIC PRINT statement works the program must strip out or make substitutions for the line feeds and backspaces sent from FERRUPS to preserve the screen display Hence lines 140 and 150 and the subroutine at line 200 Enabling Hardware Handshaking NOTE Hardware handshaking is not available on models with serial numbers 25000 and greater or with serial numbers starting with an E or Y To enable hardware hands
33. Pause the scrolling and start it again 1 through 9 Go to the next log entry Each log entry consists of four pieces of information the alarm code the date month day of the alarm the time in 24 hour time and the duration in hours and minutes For instance one entry might look like this B 0205 1017 0005 In this example B means the alarm was Near Low Battery see page 108 if alarm B was active there would be an asterisk after B 0205 means the alarm occurred on February 5 2 5 1017 means the alarm occurred at 10 17 a m 0005 means the alarm condition lasted for 0 hours and 5 minutes Reading the Inverter Log from a Control Panel The Inverter Log is parameter 24 To display the Inverter Log follow these steps Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 111 Press this key Display shows DISPLAY Display 2 4 Display 24 ENTER 24 Inverter Log The display scrolls through the 20 most recent entries in the Inverter Log If the inverter has not run 20 times the display scrolls through the entries the UPS has recorded You can use the number keys as you view this scrolling display Use this key To do this 0 Pause the scrolling and start it again 1 through 9 Go to the next log entry Each entry includes four pieces of information the inverter code the date month day of the inverter run the time in 24 hour time and the duration in hours and
34. a standard 25 conductor straight through cable only include straight through connections for the pins shown in Figure 12 and Figure 13 For RS 232 communication use Pins 2 transmit data 3 receive data and 7 signal ground For hardware handshaking request to send on Pin 4 and clear to send on Pin 5 contact your service representative No other pins should be connected from the UPS RS 232 port to your terminal or computer 70 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev COMMUNICATION For more information on pin connections and the function of the non serial pins on the RS 232 port see Table 6 on page 67 Remote Monitoring on page 94 and Remote Shutdown on page 95 0 NOTE To connect a modem refer to Eaton RS 232 Communication Port User s Guide DB25P MALE DB9 TO TO COMPUTER 2 DCE DCE Sx 3 2TD 5 7 3RD 2211 6 7506 7 Ns 8 m Figure 12 DB 9 to UPS Pinout DB25 TO DB25P MALE COMPUTER TO FERRUPS DTE 2 2 DCE TD2 3 3 RD3 7 7 2TD RTS 4 4 3RD CTS5 pu Il Ys DCD 8 6 7SG omm 4 7 8 20 Figure 13 DB 25 to UPS Pinout 2 Connect the cable from the RS 232 port on the UPS rear panel to the serial port on your terminal or computer 3 Your terminal or computer should be set to 1200 baud 8 bits No parity 1 stop bit and full duplex The terminal or terminal emulation
35. business day after Company receives the defective Product from the End User In any case Company will provide shipping instructions and will pay its designated carrier for all shipping charges for return of defective equipment and replacement of Warranted Items Any returned Warranted Item or parts that are replaced may be new or reconditioned All Warranted Items returned to Company and all parts replaced by Company shall become the property of Company WHAT THIS LIMITED WARRANTY DOES NOT COVER This Warranty does not cover any defects or damages caused by a failure to properly store the Product before installation including the charge of batteries no later than the date indicated on the packaging b shipping and delivery of the Product if shipping is FOB Factory c neglect accident abuse misuse misapplication or incorrect installation d repair or alteration not authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or Agent e improper testing operation maintenance adjustment or modification of any kind not authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or Agent or f use of the Product under other than normal operating conditions or in a manner inconsistent with the Product s labels or instructions This Warranty is not valid if the Product s serial numbers have been removed or are illegible Any Warranted Items rep
36. do not need to shut down the UPS even if your equipment is shut down for several days Even when it s not powering your equipment the UPS monitors its internal condition and keeps the Time and Date parameters current The following situations may require a UPS shutdown 1 When you do not expect to use it for an extended period of time 2 When it is being serviced 3 Before you move it 4 When it has gone into the Off mode because the batteries have been discharged during an extended outage 5 When a system malfunction requires a UPS shutdown CAUTION When AC input voltage is present the UPS system can provide output voltage even though its batteries are disconnected To confirm that there is no UPS output voltage always disconnect the AC input source if the UPS has one or more separate external battery cabinets open the DC disconnect switch on each external battery cabinet or disconnect the external battery cabinet from the UPS 1 UPSs with no bypass switch Turn off the protected equipment Continue to Step 2 If you need to use the equipment while the UPS is off plug the equipment into standard wall outlets and restart the equipment UPSs with a Break Before Make BBM bypass switch see the label on the side of the switch Shut down the protected equipment Turn the bypass switch to the LINE position Continue to Step 2 If you need to use the equipment while the UPS is off restart the equipment The equipmen
37. down Some models have output receptacles protected by fuses or circuit breakers The FERRUPS UPS provides a true separately derived power source as defined by National Electrical Code Article 250 5d with output neutral bonded to ground There is no direct connection between input and output and less than 2 pF of effective input to output capacitance Nominal Frequency Regulation Voltage Waveform Overload Capability DC Input Protection Output Protection Isolation Including Output Neutral to Ground Bonding 104 Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev C SPECIFICATIONS Table 18 Environmental and Safety 0 to 40 C 32 F to 104 F UPS with batteries 720 to 40 C 74 to 104 F UPS without batteries 720 to 60 C 74 to 140 F 0 95 noncondensing Up to 3 000 meters above sea level 10 000 ft The maximum operating ambient temperature decreases 1 C per 300m above sea level 2 F per 1000 ft above sea level The air around the UPS must be clean and free of dust corrosive chemicals and other contaminants The FERRUPS UPS uses internal fans to circulate the air for cooling The air must be free to circulate around the UPS and external battery cabinet s Do not operate the UPS in a sealed room or container The FERRUPS UPS provides 2000 to 1 spike attenuation Tested using lightning standard per ANSI IEEE C62 41 Category A 6000V spike and
38. equalize charge volts 0 20000 0 30000 0 65535 0 1 Yes 0 20 Characters 1 500 14 FEI8KVA Service Service Service User Change Not Allowed Change Not Allowed 36MinVA 115 37 MaxVA 385 38 Bad PW 0 39 Ctrl PW 1 Yes 40 Serial Number FE4 3k25000 41 Modellndex 9 09 FE4 3kVA maxvo minva minva maxva maxva badpassword bp ctrlpw cp serialnumber si modelindex mi Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev C 36 37 38 39 40 41 40 OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Exolanation Number Short Form P play Level Values 42 nomfreg nf 42 NomFrq 1 60Hz Change Not 0 50 Hz The units factory assigned Allowed 1 60 Hz operating frequency this parameter is not adjustable on models with serial numbers 25000 and greater or on models with serial numbers starting with an E or Y the default setting is 60 Hz 43 nomvin 43 NomVIn 120 0 Change Not 60 0 500 0 units factory assigned nvi Allowed nominal input voltage This parameter also effects Brown Out Voltage Brown Out Level and the AC Volts Input at the Charger enable set point 44 nomvout 44 NomVOut 120 0 Change Not 60 0 500 0 units factory assigned nvo Allowed nominal output voltage This parameter also effects Low AC Voltage Out
39. have been set after installation Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 93 Customer Supplied Relays 12 Vdc Relay an DER NO 1 zs Relay 1 Isolated y Dry Contacts 5 N C 1N4148 Diode 29 zB 5 gt 04d oe Vdc Relay 12 Oar Noe 0 m Relay 2 C Isolated 1N4148 Dry Contacts Diode 12 2 MC 13 Pin7 Figure 18 Connecting External Signal Relays Signal outputs are rated 250 mA COMMUNICATION FERRUPS DB 25 Communication Connector at 25 volts AC or DC Inverter On Signal Remote Monitoring Alarm Signal Contacts These are relay contacts rated at 25 Vac Vdc and 250 mA that change status on any alarm condition or when the UPS is turned off Contacts that close on an alarm are available between Pins 23 and 24 Contacts that open on an alarm are available between Pins 24 and 25 Inverter On Signal Contacts These are relay contacts rated at 25 Vac Vdc and 250 mA that change status when the inverter turns on Contacts that close on inverter operation are available between Pins 12 and 13 Contacts that open on inverter operation are available between Pins 11 and 13 NOTE 500 VA 3 1 kVA models with serial numbers 25000 and greater
40. minutes For instance one entry might look like this L 0205 0951 0015 In this example L means the the UPS went to inverter because it lost AC input power if the inverter was still running there would be an asterisk after the L 0205 means the inverter ran on February 5 0951 means the inverter ran at 9 51 a m 0015 means the inverter ran for 0 hours and 15 minutes Table 21 Inverter Codes Inverter Code Meaning Explanation T System Test UPS went to inverter to test the batteries B Brownout AC input voltage was too low L Line Loss AC input power was lost M Manual The inverter was started manually F Frequency Input frequency was too high or too low R Reset A system reset was performed TROUBLESHOOTING 112 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C TROUBLESHOOTING Reading the Alarm Log from a Terminal or Computer To display the Alarm Log on a terminal or computer you can use the alarmlog or logs command see Entering Commands from a Terminal or Computer page 76 These commands display up to 20 log entries in a table For example the log might look like this table Active EventDate EventTime Duration Code Event No 08 25 1993 11 25 32 00 00 45 JmUser Test Alarm No 08 24 1993 12 13 18 00 01 08 AmLow Battery No 08 24 1993 12 05 07 00 08 11 BmNear Low Battery The table shows whether the alarm is active now Active the date and time of each
41. mode The UPS conditions AC input power and ENTER ENTER provides the conditioned power to your equipment The UPS is ready to Switch to battery power if necessary The AC LINE and READY indicators should be illuminated Line Condition Press CTRL 3 The UPS is conditioning AC input power and providing the conditioned power ENTER ENTER your equipment but if there is a brownout or power outage the UPS does not switch to battery power Instead the UPS shuts down its output until AC input power is available again The READY indicator is off when the UPS is in this mode Inverter On Press CTRL 4 The UPS converts battery power to AC power for your equipment It does not on battery ENTER ENTER charge the batteries The BATTERY POWER indicator is on The UPS calculates the run time remaining and sounds an alarm when run time starts to get low The READY indicator is off Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 29 Entering Passwords Before you can change some parameter values you must enter a password You must also enter a password before you enter some of the commands listed on page 76 NOTE Some parameters such as Time Date and Unit ID are not password protected initially If you change parameter 39 to Yes a user level password is required to change these parameters to use CTRL keys or to use some commands See Parameters on page 33 and Enterin
42. np net va 40 C Mn ypnouonotette to UPS o vepo vnepBoAikr vypao a u yvotn tum 95 Tia vo cuu oveit 6veOvri touc KAVOVLOLOVG 000610006 600 oA kAnpov tov 6500400 TOV eivat ovv edep voc ue tnv 65060 tov ovykekpui vou UPS mp net va eivat ueya tepo amd 1 5 mA NPOZOXH Ol 0000666 UNOPEt npokoA oovv NAEKTPOTANELA ykavua ynA pevua AaUBAVETE KATAAANAES TPOOVAGEELG 616060 0060006000 AELTE 0060 6 KOVOVLOLOUG TOV 006616 61006016 tovc Tlot unv TOVG OTN OWTLE uropei va Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev SAFETY WARNINGS Avvisi di sicurezza IMPORTANTI ISTRUZIONI DI SICUREZZA CONSERVARE QUESTE ISTRUZIONI QUESTO MANUALE CONTIENE IMPORTANTI ISTRUZIONI DI SICUREZZA PERICOLO A la TENSIONE contenuta in questo gruppo statico di continuita 6 LETALE Tutte le operazioni di riparazione e di manutenzione devono essere effettuate ESCLUSIVAMENTE DA PERSONALE TECNICO AUTORIZZATO All interno del gruppo statico di continuit NON vi sono PARTI RIPARABILI DALL UTENTE AVVERTENZA e Questo gruppo statico di continuit contiene una fonte di energia autonoma le bat
43. software versions See parameter 122 for earlier software versions 140 memaddr 140 MemAdr016Ch Change Not 0000h FFFFh Address of any word location in ma Allowed memory Used in conjunction with MemoryValue parameter 141 141 memval 141 MemVal 0000h Change Not 0000h FFFFh Value of location pointed to by mv Allowed MemoryAddress parameter 140 142 equalmax count 142 EqMaxC 8640 Change Not 0 65535 The maximum equalize time in 10 emc Allowed second units that the charger may remain in equalize mode before being forced OFF 143 equalholdcount 143 EQHold 3599 Change Not 0 65535 Displays the time in 1 second ehc Allowed units that the charger will remain in equalize mode after charging current drops below the full charge threshold 144 chargeron count 144 ChgOnCnt240 Change Not 0 65535 Displays the time in seconds coc Allowed remaining before the charger will turn on after being turned off 145 Reserved 145 Reserved Parameter reserved for future use Eaton FERRUPS FE OFE UPS 500 18 kVA User s Guide 164201404 Rev 59 OPERATION Table 5 Parameters continued Explanation Target voltage for software charger the charger will always attempt to maintain the battery voltage to this level unless current limited This value changes depending on mode Parameter reserved for future use A hexadecimal weighted value of alarms A S Hexadecimal weighted val
44. the Products including loss of profits or revenue loss of use of Products loss of data cost of capital claims of customers of the End User or any special indirect incidental or consequential damages whatsoever The total cumulative liability of Company hereunder whether the claims are based in contract including indemnity in tort including negligence or strict liability or otherwise shall not exceed the price of the Product on which such liability is based Company shall not be responsible for failure to provide service or parts due to causes beyond Company s reasonable control END USER S OBLIGATIONS In order to receive the benefits of this Warranty the End User must use the Product in a normal way follow the Product s user s guide and protect against further damage to the Product if there is a covered defect 116 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C WARRANTY OTHER LIMITATIONS Company s obligations under this Warranty are expressly conditioned upon receipt by Company of all payments due to it including interest charges if any During such time as Company has not received payment of any amount due to it for the Product in accordance with the contract terms under which the Product is sold Company shall have no obligation under this Warranty Also during such time the period of this Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of
45. til udgangen af denne UPS tilsammen ikke overskride en jordafdelingsspaending mere end 1 5 milliampere ADVARSEL e Batterier kan udg re en fare for elektrisk stad eller forbr ndinger for rsaget af h j kortslutningsspaending De korrekte forholdsregler b r overholdes e Korrekt bortskaffelse af batterier er p kr vet Overhold g ldende lokale regler for bortskaffelsesprocedurer e Skaf dig aldrig af med batterierne ved at br nde dem Batterierne kan eksplodere ved ben ild 4 Eaton FERRUPS FE QFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C SAFETY WARNINGS Belangrijke Veiligheidsinstructies BELANGRIJKE VEILIGHEIDSINSTRUCTIES BEWAAR DEZE INSTRUCTIES DEZE HANDLEIDING BEVAT BELANGRIJKE VEILIGHEIDSINSTRUCTIES A Deze UPS bevat LEVENSGEVAARLIJKE ELEKTRISCHE SPANNING Alle reparaties en onderhoud dienen UITSLUITEND DOOR ERKEND SERVICEPERSONEEL te worden uitgevoerd Er bevinden zich GEEN ONDERDELEN in de UPS die DOOR DE GEBRUIKER kunnen worden GEREPAREERD e Deze UPS bevat zijn eigen energiebron batterijen De uitgangsaansluitingen kunnen onder spanning staan wanneer de UPS niet op een wisselstroom voeding is aangesloten e Verwijder de ingangsnoer niet of haal de stekker van de ingangsnoer er niet uit terwijl de UPS aan staat Hierdoor zou de UPS en uw aangesloten apparatuur geen aardebeveiliging meer hebben e Teneinde de kans op brand of elektrische schok te verminderen dient deze UPS in een gebouw me
46. 0 VA 18 kVA User s Guide 164201404 Rev C SAFETY WARNINGS Viktig Sikkerhetsinformasion Denne UPS en inneholder LIVSFARLIGE SPENNINGER All reparasjon og service ma kun utf res av AUTORISERT SERVICEPERSONALE BRUKERE KAN IKKE UTF RE SERVICE NOEN AV DELENE i UPS en ier Stikkontaktene kan v re str mf rende UPS en har en egen energikilde batter nne De selv om UPS en ikke er tilsluttet vekselstramforsyning rekkes ut nar UPS en er pa slik at ikke utstyret som er forbundet med den redusere fare for brann eller elektriske st t bar denne UPS en installeres i et luftfuktighet som er fritt for ledende e overskride 40 C Den ma ikke brukes i ighet 95 maks yr som er forbundet med utgangen av denne UPS en m ikke ha en sterkere total i overensstemmelse med internasjonale Stramforsyningskabelen ma ikke fjernes eller etsjordingen fjernes fra UPS en og det grs miljg med kontrollert temperatur og erh end sik For inn forurensende stoffer Romtemperaturen ma ik en av vann eller ved meget h y luftfuk rhe uts estrgm enn 1 5 milliampere for v re as Alt leki der og forkablingsbestemmelser nda sta A FORSIKTIG Batterier kan for rsake elektriske st t eller forbrenning pa grunn hay kortslutningsstr m F lg instruksene Batterier m fjernes p korrekt m te Se lokale forskrifter vedr rende krav om fjerning av ba
47. 164201404 Rev 81 Parameter Commands The section describes the commands used to display and program parameters When the following commands are used you must often specify a parameter You can enter the parameter name or number See Table 5 on page 34 for a list of parameters The display contdisplay parameters and paramkeywords commands display parameters The program command changes parameter values Display The display or d command displays specific parameters on your computer or terminal If you enter display 0 display time or d t the computer or terminal displays parameter 0 COMMUNICATION 0 NOTE You must type a space between the command and the parameter name or number 00 Time 14 42 21 If more than one parameter name or number is entered after the display command those parameters are also displayed If you enter d time 45 10 parameters O 45 and 10 are displayed 00 Time 14 42 21 45 RatedVA 500 10 Date 05 14 09 You can mix parameter names and numbers after a command and you can list the parameters in any order After displaying a parameter the next parameter can be displayed by entering display alone Contdisplay The contdispaly or cd command The contdisplay or cd command displays the same parameter values as the display command but it continuously updates the parameter values until another key is pressed 82 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C
48. 64201404 Rev 19 UPS STARTUP 3 The AC LINE indicator illuminates see Figure 5 NOTE The AC LINE indicator does not illuminate for FE 500 VA 3 1 kVA models with serial numbers 25000 and greater until the UPS ON OFF switch is turned to the ON position LI LI LI AC LINE READY CHARGING BATTERY ALARM POWER Figure 5 Front Panel Indicators 4 lf you have an external battery cabinet with a DC switch turn the Switch to the ON position 5 Turn the UPS ON OFF switch to the ON position After a short startup test the READY indicator flashes for a few seconds and then remains illuminated The UPS is ready to supply output power NOTE The UPS and external battery cabinets are shipped with the batteries charged However batteries may lose some of the charge during shipping and storage You can use the UPS immediately after unpacking but it may not provide the full rated backup time during a power failure Upon initial startup the UPS may need to operate for 24 hours before the battery is fully charged and full battery backup time is available If the CHARGING indicator is illuminated operate the UPS for 24 hours to fully charge the battery 6 For Plug Receptacle UPSs Plug the equipment to be protected into the UPS output receptacles NOTE For OFE models use the supplied UPS cord to connect your equipment to the UPS output receptacles For Hardwired UPSs Turn the bypass switch to the UPS position
49. A 18 kVA User s Guide 164201404 Rev 45 OPERATION Table 5 Parameters continued Parameter Parameter Name Password Possible Number Short Form Sample Display Level Values Explanation 69 battamphours 69 Batt AH 55 Service 5 20000 The Amp Hour AH rating or bah power size of the battery being used in the UPS to support the connected loads during a loss of AC input voltage is stored in this location 70 runtimeK 70 RuntimeK 62 Service 1 200 An engineering value used in k calculations that predict how much battery support time is remaining in the system Increasing this value increases the displayed run time Decreasing this value decreases the displayed run time Changing this value only effects the time remaining value shown on the front panel and has no effect on the actual support time of the system 71 testlevel 71 TestLevel 3 User 0 3 This setting determines which tl parts of the Automatic System Test the product will conduct 0 Testing disabled 1 Logic board test 2 Logic amp inverter tests 3 Logic inverter and battery tests 72 testint 72Testlnt 7dy User 0 Off 366 number of days between tei each Automatic System Test 73 testtime 73 Test 1 00 00 User 00 00 00 Using 24 hour military time this tt 23 59 59 parameter determines when the Automatic System Test will be run 74 nomilimit 74 NomlLimit 360 Service 10 999 maximum current the UPS nil can dra
50. C switch behind the UPS front cover panel If there is a precharge button next to the switch press it for a few seconds Turn the DC switch to the ON position and reinstall the UPS front cover panel 10 18 kVA If you have an external battery cabinet s with a DC Switch turn the switch to the ON position 4 Start the UPS on battery power Use the FERRUPS key to turn the UPS ON OFF switch to the ON position After a brief self check the BATTERY POWER and READY indicators illuminate The UPS beeps every 20 seconds indicating the UPS is running on battery power The control panel scrolls this display FERRUPS Mode Auto Charger Off Beeper Enabled 0 NOTE f the ALARM indicator is on see Troubleshooting on 7 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 23 For Plug Receptacle UPSs Turn the AC input power the service panel The AC LINE indicator illuminates After a few seconds the UPS switches from battery power to AC input power The BATTERY POWER indicator turns off For Hardwired UPSs Turn the AC line disconnect switch to the ON position The AC LINE indicator illuminates After a few seconds the UPS switches from battery power to AC input power The BATTERY POWER indicator turns off Now turn the UPS bypass switch either on the back of the UPS or mounted nearby to the UPS position AC LINE READY CHARGING BATTERY ALARM POWER Figur
51. Emergency PwrOff Hi PFM Res Temp Probe Missing High AC Input Call Service Fan Alarm 5 0 2 T Low Battery Near Low Battery High Battery Low Runtime Low AC Output High AC Output Output Overload Hi Ambient Temp Hi Heatsink Temp User Test Alarm Hi Transfmr Temp Alarm Code Summary See 164201404 C
52. FFh For software versions 8 01 to rcs Allowed 8 05 this parameter stores the EPROM Checksum value See parameter 139 for software versions 8 06 and higher this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an or Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev 55 OPERATION Table 5 Parameters continued Explanation For software versions 8 06 and higher this parameter specifies the type of charger operation available 0 Float Charger set by Hardware 1 Float Charger set by software parameter 123 and 125 2 Hysteresis Charger set by software parameters 124 and 125 3 Charger Disabled assuming an external charger Units rated 500 VA to 3 1 kVA can only support options 0 and 3 Units rated 4 3 to 18 kVA can support all four options Parameter Parameter Name Sample Displa Password Possible Number Short Form p Level Values 122 chargertype 122 Chgr Type 3 Service 0 3 ct NOTE Parameters 123 through 153 are only available in software versions 8 06 and greater If parameter 122 is set to 1 or 2 parameter 123 represents the the continuous rated charger current This parameter is not used for parameter 122 settings of 0 or 3 this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an or Whe
53. For example if the time is 9 30 a m Press this key Display shows 9 3 0 00 Pgm 930 ENTER 00 Time 09 30 00 The date is parameter 10 To set the date follow these steps Press this key Display shows DISPLAY Display 1 0 Display 10 ENTER 10 Date 01 01 96 PROGRAM 10 Pgm Enter the correct date in MMDDYY format For example to enter June 4 1993 Press this key Display shows o 6 0 4 9 3 10 Pgm 060493 ENTER 10 Date 06 04 93 8 lf your FERRUPS UPS is configured to use an external battery cabinet you must program the battery capacity in ampere hour Ah for the total number of battery packs used in the UPS If you purchased one of the FERRUPS battery pack options available from Eaton select the Ah value from Table 2 NOTE A Remote Control Panel part number RCK 0007 PC or terminal is required to communicate with the UPS Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 25 Before programming the battery Ah enter the user level password following the instructions in Entering Passwords on page 30 To change the battery Ah parameter 69 Batt Ah follow these steps Display shows 69 Batt AH Default 69 Pgm 69 Pgm xxx 69 Pgm new value Press this key DISPLAY 6 9 ENTER PROGRAM Ah Value from Table 2 ENTER where xxx is the Battery Ah value from Table 2 Battery Pack Battery Ah 11FE 200 12FE 225 13FE 300 14FE 400
54. ISUNGEN Die USV f hrt lebensgef hrliche Spannungen Alle Reparatur und Wartungsarbeiten sollten nur von Kundendienstfachleuten durchgef hrt werden Die USV enth lt keine vom Benutzer zu wartenden Komponente ACHTUNG A Diese USV ist mit einer eigenen Energiequelle Batterie ausgestattet An den Ausgangssteckdosen kann auch dann Spannung anliegen wenn die USV nicht an einer Wechselspannungsquelle angeschlossen ist e Das Eingangskabel nicht entfernen oder abziehen w hrend die USV eingeschaltet ist weil hierdurch die Sicherheitserdung von der USV und den daran angeschlossenen Ger ten entfernt wird Um die Brand oder Elektroschockgefahr zu verringern diese USV nur in Geb uden mit kontrollierter Temperatur und Luftfeuchtigkeit installieren in denen keine leitenden Schmutzstoffen vorhanden sind Die Umgebungstemperatur darf 40 C nicht bersteigen Die USV nicht in der Nahe von Wasser oder in extrem hoher Luftfeuchtigkeit max 95 96 betreiben Uminternationale Normen und Verdrahtungsvorschriften zu erf llen d rfen die an den Ausgang dieser USV angeschlossenen Ger te zusammen einen Erdschlu amp strom von insgesamt 1 5 Milliampere nicht berschreiten VORSICHT e Batterien k nnen aufgrund des hohen Kurzschlu amp stroms Elektroschocks oder Verbrennungen verursachen Die entsprechenden Vorsichtsma amp nahmen sind unbedingt zu beachten e Die Batterien m ssen ordnungsgem entsorgt werden Hierbei sind die rtlichen
55. NS 4 3 kVA 5 3 kVA 7 10 kVA 12 5 kVA 18 kVA ios 3kW 37 kW 5 kW 75kW 10 kW 15 kW Output Voltage and Maximum Output Current FE 120 Vac 34A 44A 58A 82A 103A 149A 208 Vac 20A 26A 34A 48A 58A 84A 220 Vac 19A 24A 31A 46A 55A 82A 240 Vac 17A 22A 29A 41A 51A 73A QFE 220 Vac 19A 23A 31A 45A 56A 84A 230 Vac 18A 22A 30A 43A 52A 76A 240 Vac 17A 21A 28A 41A 51A 73A Efficiency On AC 90 90 90 90 91 92 Line On Line BTU hour 1138 1403 1896 2844 3375 4452 kW hour 333 411 556 833 989 13 Audible Noise dB 50 51 54 55 56 57 Run time minutes Full Load 8 20 12 1 18 10 Half Load 20 50 33 26 48 26 Weight Without Battery 60 Hz Models 243 Ib 268 Ib 362 Ib 442 Ib 505 Ib 625 Ib 50 Hz Models 115 7 kg 131 1 kg 176 5 kg 217 7 kg 251 3 kg 312 1 kg With Battery 60 Hz Models 348 Ib 484 Ib 578 Ib 50 Hz Models 163 3 kg 229 1 kg 274 4 kg N Cabinet with 395 Ib 535 Ib 675 Ib Standard Batteries 179 2 kg 242 7 kg 306 2 kg Dimensions 29 5 x 15 5 x 25 36 5 x 19 x 32 HxWxD 75 0 x 39 5 x 63 5 cm 93 0 x 48 5 x 81 5 cm 4 3 kVA 5 3 kVA and 7 kVA models have optional 120 Vac input voltage Size input protection according to all applicable local or national codes Fuse and circuit breaker sizes vary Sizes shown are for the U S and Canada 3At 0 7 to 0 83 leading power factor FE and QFE 10 kVA 12 5 kVA and 18 kVA models do not have internal batteries Batteries are in a sep
56. PS detects an alarm condition the UPS displays the alarm with the following indications the ALARM indicator on the front panel and the control panel if you have one illuminates sounds an audible alarm displays an alarm message on the control panel if you have one NOTE the control panel does not display the message press CLEAR until you reach the scrolling display When an alarm occurs follow these steps Find out which alarm condition the UPS is detecting f you have a control panel you can read the alarm on the display f you do not have a control panel listen to the alarm code the UPS sounds the Morse Code for the alarm letter Find the alarm in Table 20 and follow the instructions to resolve the problem If any alarm condition cannot be cleared or resolved contact your service representative To silence the alarm FE QFE 500 VA 3 1 kVA models Turn the Alarm Silence switch on the UPS rear panel to the OFF position FE QFE 4 3 18 kVA models Press CTRL 5 ENTER ENTER on the control panel After the alarm condition is cleared turn the alarm beep back on using either the switch or the control panel 1 NOTE f you do not turn the alarm beep back on the UPS is not able to sound an alarm code the next time there is an alarm Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev C 107 Chapter 9 Alarms What To Do Wait for AC input powe
57. Powerware Series Eaton FERRUPS FE OFE UPS User s Guide E T N Powering Business Worldwide Class A EMC Statements FCC Part 15 NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense ICES 003 This Class A Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment Regulations ICES 008 Cet appareil num rique de la classe A respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada For Users in Germany We hereby certify that the uninterruptible power system QFE 500 VA 700 VA 850 VA 1 15 kVA 1 4 1 8 kVA 2 1 3 1 4 3 kVA 5 3 KVA 7 KVA 10 kVA 12 5 and 18 kVA complies with the RFI suppression requirements of Vfg 243 1991 and Vfg 46 1992 The German Postal Service was notified that the equipment is being marketed The German Postal Ser
58. RICT LIABILITY OR OTHERWISE LIMITATION OF LIABILITY The remedies of the End User set forth herein are exclusive and are the sole remedies for any failure of Company to comply with its obligations hereunder In no event shall Company be liable in contract in tort including negligence or strict liability or otherwise for damage to property or equipment other than the Products including loss of profits or revenue loss of use of Products loss of data cost of capital claims of customers of the End User or any special indirect incidental or consequential damages whatsoever The total cumulative liability of Company hereunder whether the claims are based in contract including indemnity in tort including negligence or strict liability or otherwise shall not exceed the price of the Product on which such liability is based Company shall not be responsible for failure to provide service or parts due to causes beyond Company s reasonable control END USER S OBLIGATIONS In order to receive the benefits of this Warranty the End User must use the Product in a normal way follow the Product s user s guide and protect against further damage to the Product if there is a covered defect OTHER LIMITATIONS Company s obligations under this Warranty are expressly conditioned upon receipt by Company of all payments due to it including interest charges if any During such time as Company has not received payment of any amount due to it for the Pro
59. Rem RCP 1 Yes Service 0 1 Yes When setto 1 the remote rrcp RS 232 RJ 45 port can communicate with the handheld remote When set to 2 No the port acts as a RS 232 port 94 remotectrl 94 Rem Ctrl 15 Service 0 15 This parameter enables or rc Eco Err Msg P gt disables messaging and echo back on the remote RS232 RJ 45 connector 50 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Exulanution Number Short Form p p ay Level Values 95 consolebaudrate 95 Con Baud 7 Service 0 50 The baud rate of the UPS cb 07 1200 baud 15 38400 communications port If you have a device connected to the port changing the baud rate could cause communication problems Baud rate settings are as follows 01 50 1 75 2 110 3 135 4 150 5 300 6 600 7 1200 8 1800 9 2400 10 3600 11 4800 12 7200 13 9600 14 19200 15 38400 96 consolewrdfmt 96 ConWordFmt 0 Service 0 7 Sets the word format of the UPS cw 00 8N1 communications port 0 7 8N1 8N2 7N1 7N2 7 1 7E2 701 702 May inhibit communications to any connected device if changed 97 consolehandshake 97 Con HndShk 12 Service 0 15 This parameter enables and ch SRx STx disables hardware and software handshaking at the RS 232 communication port this pa
60. To enter a password follow the instructions in Entering Passwords on page 30 NOTE The user level password is 377 and the service level password is 2639 Table 9 Commands Command Simi Password Function Form alarmshelp ah None Shows a list of all possible alarm messages the audio code and letter for each alarm and whether the alarm is active alarmlog al None Displays Alarm Log See Alarm and Inverter Logs on page 110 alarmtest at None Allows you to test the alarm function Alarmtest sounds the User Test alarm J See page 109 alarmtest cancel atc None Turns the User Test alarm off f you change parameter 39 to Yes this command requires a user level password 76 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C COMMUNICATION Table 9 Commands continued Function Shows the UPS battery charger mode By entering a mode after the chargermode command you can change the charger mode chargermode off chm f or chargermode disable chm d charger off e chargermode on chm o or chargermode enable chm e charger on e chargermode auto chm a charger enabled if AC input voltage and battery voltage are acceptable Clears all active alarms Clears the minimum and maximum parameter values shown when you use the extendedhistory or history commands Clears the current password Displays a list of all valid commands Continuously displays the paramete
61. UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION NOTE 500 VA 3 1 kVA models with serial numbers 25000 and greater do not perform an individual inverter test Battery Test The UPS also checks its batteries to verify that they can support your equipment for the minimum specified run time If not the UPS sounds alarm M Check Battery See page 109 The READY indicator flashes during this part of the test Table 5 shows the FERRUPS setup and operation parameters You can view or reset the parameters using the control panel or a terminal or computer If you plan to view or change parameters from the control panel see Using the Control Panel on page 28 for instructions If you plan to view or change parameters from a terminal or computer that you have connected to the RS 232 port see Entering Commands from a Terminal or Computer on page 76 When you use commands to display or change parameters identify the parameter with either its number or name see Table 5 If you use the name you can enter the entire parameter name or just the short form you can also abbreviate the parameter name as long as your abbreviation includes the letters in the short form Although you do not need a password to view any of the first 26 parameters all of them require a password to change see the password column in Table 5 See Entering Passwords on page 30 or Entering Commands from a Terminal or Computer on page 76 for pa
62. above this level the UPS will transfer to battery power NOTE Parameter 133 is applied to this set point to provide hysteresis This parameter is not used on models with serial numbers less than 25000 133 taphyst 133 TapHyst 8 Service 1 10 This parameter is added or subtracted from the other tap switching parameters to provide hysteresis This parameter is not used on models with serial numbers less than 25000 134 Reserved 134 Reserved Parameter reserved for future use 135 Reserved 135 Reserved Parameter reserved for future use 136 Reserved 136 Reserved Parameter reserved for future use 58 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Exolanation Number Short Form p p ay Level Values 137 softwver 137 SW Ver 9 56 Change Not 00 00 99 99 Software version number The sv Allowed UPS software version for units with 8 06 and higher See parameter 120 for earlier software versions 138 nvchecksum 138 Chksum 1CF8h Change Not 0000h FFFFh checksum value for c Allowed non volatile RAM memory in units with version 8 06 and higher software versions See parameter 121 for earlier software versions 139 romchecksum 139 ROMChk 41B7h Change Not 0000h FFFFh checksum value for ROM rsc Allowed EPROM memory in units with version 8 06 and higher
63. age 112 for specific inverter codes reasons for going to inverter operation A log listing of the date time duration and reason code for the last 20 unit alarms See Alarm and Inverter Logs on page 110 for more details and Table 20 on page 108 for specific Alarm codes and their definitions This parameter records the results of the last system test The parameter display includes the time and date of the test and the results of each part of the system test see Automatic System Test page 32 Parameter Parameter Name Password Possible Sample Display Number Short Form Level Values 23 invmin 23 InvMin 0000 0 Change Not 0000 0 6553 5 im Allowed 24 inverterlog 24 Inverter Log Change Not il L 0319 2127 1215 Allowed 25 alarmlog 25 Alarm Log Change Not al 1 0319 2127 1215 Allowed 26 testresults 26 Test Results Change Not tr 7 more displays Allowed NOTE Parameters greater than 26 are alarm and operation set points calibration factors and other settings You usually do not need access to these parameters for normal operation of the UPS The crest factor is a calculation between the measured peak output current divided by the RMS or average output current and is used in determining the type and amount of harmonic noise created by loads on the UPS output 27 crestfact 27 Crest 1 41 Change Not 0 00 5 00 cf Allowed 38 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev
64. aired or replaced pursuant to this Warranty will be warranted for the remaining portion of the original Warranty subject to all the terms thereof Company shall not be responsible for any charges for testing checking removal or installation of Warranted Items COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY IF PERMITTED BY THE APPLICABLE MANUFACTURER COMPANY SHALL PASS THROUGH SUCH MANUFACTURER S WARRANTIES TO END USER COMPANY DOES NOT WARRANT SOFTWARE INCLUDING SOFTWARE EMBEDDED IN PRODUCTS THAT IS NOT CREATED BY COMPANY WITHOUT LIMITING THE FOREGOING COMPANY SPECIFICALLY DOES NOT WARRANT SOFTWARE SUCH AS LINUX THAT WAS CREATED USING AN OPEN SOURCE MODEL OR IS DISTRIBUTED PURSUANT TO AN OPEN SOURCE LICENSE 118 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C WARRANTY THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE PRODUCTS AND SERVICES AND EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY TITLE NON INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE CORRECTION OF NON CONFORMITIES IN THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY S SOLE LIABILITY AND END USER S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY OBLIGATIONS WHETHER CLAIMS OF THE END USER ARE BASED IN CONTRACT IN TORT INCLUDING NEGLIGENCE OR ST
65. akes the changes permanent CR is a required terminating carriage return Since modem commands vary for different brands of modems the above string may not work as shown In many older modems you must set DIP switches to make the required changes in your modem See the documentation that came with your modem to configure its response to RS 232 control signals The FERRUPS UPS communication port is wired as a DCE data communication equipment device Since most modems are also wired DCE you must use a null modem cable to connect the modem to the UPS See Figure 12 and Figure 13 to build a cable to connect the UPS to a modem If you want to use handshaking see Figure 15 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 75 DB25 TO DB25P MALE DCE i eB foe S 3 3 TXD 2 RIS 4 4 4 1 522 20 7 7 20 6 Figure 15 08 25 to UPS Pinout with handshaking COMMUNICATION Communicating with the FERRUPS UPS To monitor or control the FERRUPS UPS from a terminal or computer simply type in one of the commands and press ENTER see Table 9 on page 76 Use the following command syntax type the command in uppercase or lowercase use the entire command or the short form you can also abbreviate the command as long as you include the letters in the short form e use 8 semicolon to separate more than one command on a line Passwords Some of the commands require a password
66. al Battery Pack Ah Values Battery Pack 1ME 2ME 3ME 4ME 5ME 6ME 7ME 8ME 9ME UPS STARTUP Startup for the FE OFE 4 3 18 kVA UPS 7 18 kVA Models Figure 6 FERRUPS 4 3 18 kVA Rear Panels 4 3 5 3 kVA Models RS 232 Communication Port Optional Receptacle Panel 22 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C UPS STARTUP To start the FE OFE 4 3 18 kVA UPS use the following steps 1 Confirm the equipment to be protected by the UPS is powered off 2 For Plug Receptacle UPSs Verify that the AC input power is off at the service panel Plug the UPS power cord into a power outlet NOTE f the plug does not match your receptacle outlet ask your electrician to install the proper outlet For Hardwired UPSs Confirm that an electrician has completed and tested the connection to the proper power source and connected your protected equipment according to the Eaton FERRUPS UPS 500 VA 18 kVA Installation Guide Confirm that your AC line disconnect switch and the UPS ON OFF switch are both in the OFF position 3 If your UPS has a DC switch turn on the switch according to the UPS model 4 3 7 kVA f you have an external battery cabinet s with a DC Switch turn the switch to the ON position If you do not have an external battery cabinet s unlock the UPS front cover panel using the FERRUPS key and remove the front cover panel Locate the D
67. alarm how long it lasted Duration and what caused the alarm Code Event You can also display parameter 25 to view the Alarm Log this display is the same as the control panel display Reading the Inverter Log from a Terminal or Computer To display the Inverter Log on a terminal or computer you can use the inverterlog or logs command see Entering Commands from a Terminal or Computer on page 76 These commands display up to 20 log entries in a table For example the log might look like this Active EventDate EventTime Duration Code Event No 08 25 1993 11 25 32 00 00 45 MmManual turnon No 08 24 1993 12 13 18 00 01 08 LmLine fault The table shows whether the UPS is running on inverter battery power now Active the date and time that the UPS ran on battery power the length of time the UPS ran on battery power Duration and the reason Code Event You can also display parameter 24 to view the Inverter Log this display is the same as the control panel display Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 113 TROUBLESHOOTING Service and Support If you have any questions or problems with the UPS call your Local Distributor or the Eaton Customer Support Center at one of the following telephone numbers Available Support Services Onsite Service Technician scheduling Technical product information or troubleshooting RMA or parts request processing Purchase of replacement b
68. ameter 17 divided by VA Out parameter 5 This parameter also displays whether the power factor or ration of current to voltage is leading Lead lagging Lag or distortion Dist 19 valimit 19 VALimit 500 Change Not 350 18000 The maximum Voltage Amps val Allowed Apparent Power the UPS can supply to your equipment at the present power factor The UPS sounds an overload alarm when VA Out parameter 5 is higher than this value 20 powerouts 20 PwrOut 1 Change Not 0 65535 The number of times there has po Allowed been a loss of input power since the UPS was started 21 overloads 21 0vrLds 0 Change Not 0 65535 The number of times the UPS has ol Allowed sensed an output overload or the number of times VA Out parameter 5 has been greater than VA Limit parameter 19 22 syshours 22 SysHrs 00000 Change Not 0 65535 The total number of hours the sh Allowed UPS has been operating regardless of mode This number does not increase when the UPS ON OFF switch is in the OFF position Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 37 OPERATION Table 5 Parameters continued Explanation The total number of minutes the inverter has run since the UPS was started A log listing of the date time duration and reason code for the last 20 inverter runs support time from battery See Alarm and Inverter Logs on page 110 for more details and Table 21 on p
69. antee US and ii Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Chapter 1 Introduction The Eatone FERRUPSe uninterruptible power system UPS series provides unmatched reliability in configurable power protection for computers and telecommunications equipment Patented ferroresonant technology delivers bulletproof power protection against spikes sags surges noise and lightning This UPS represents a breakthrough in the design of advanced online UPSs Providing outstanding performance and reliability the FERRUPS s unique benefits include the following Active voltage regulation converts power from almost any AC source into computer grade power Eliminates harmful harmonic currents from entering a building s wiring where they can disrupt computer operations Enhanced diagnostics initiates automatic startup and scheduled tests on the logic board battery and other critical systems Provides regulated output voltage without drawing power from batteries keeping the batteries fully charged from unexpected blackouts Complete offering of power management software included to ensure data integrity Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 1 INTRODUCTION 2 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Chapter 2 Safety Warnings Read the following precaut
70. any overdue or unpaid amounts COSTS NOT RELATED TO WARRANTY The End User shall be invoiced for and shall pay for all services not expressly provided for by the terms of this Warranty including without limitation site calls involving an inspection that determines no corrective maintenance is required Any costs for replacement equipment installation materials freight charges travel expenses or labor of Company representatives outside the terms of this Warranty will be borne by the End User OBTAINING WARRANTY SERVICE In the USA call the Customer Reliability Center 7x24 at 800 356 5737 Outside of the USA contact your local Eaton product sales or service representative For comments or questions about this Warranty write to the Customer Quality Representative 3301 Spring Forest Road Raleigh North Carolina 27616 USA Two Year Limited Warranty US and Canada Eaton UPS Models 9155 9170 and 5 gt 4 3 18 kVA WARRANTOR The warrantor for the limited warranties set forth herein is Eaton Corporation an Ohio Corporation company Company LIMITED WARRANTY This limited warranty this Warranty applies only to the original End User the End User of any Eaton 9155 9170 and FERRUPS 4 3 18 kVA Products individually and collectively the Product purchased on or after June 1 2004 and cannot be transferred This Warranty applies even in the event that the Product is initially sold by Company for resale to an End U
71. ar 78 alarmsenable 78 AlmEnbl 1 Yes Service ae Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 47 OPERATION Table 5 Parameters continued Explanation This parameter enhances the UPS compatibility with the power monitoring management software These setting also affects the operation of parameter 97 1 UPS sends inverter alarm messages 2 UPS suppresses inverter alarm messages 3 UPS does not echo back commands 4 UPS sends the F string every 15 seconds This parameter sets the high temperature alarm level for the ambient temperature probe whose value is monitored by parameter 11 Setting this parameter to 0 will disable the temperature probe This parameter sets the temperature level where the unit will shutdown due to high ambient temperature This parameter sets the high temperature alarm level for the heatsink temperature probe whose value is monitored by parameter 12 Setting this parameter to 0 will disable the temperature probe This parameter sets the temperature level where the unit will shutdown due to high heatsink temperature Possible Values 1 4 0 200 0 200 0 200 0 200 Password Level User Service Service Service Service Sample Display 79 Console Mode 80 AT Alarm 6 81 AT Shdn 70c 82 HT Alarm 75c 83 HT Shdn 85c Parameter Name Short Form consolemode cm ambtempalarm
72. arate external battery cabinet or rack 5If your model has an internal bypass switch add 8 20 0 cm to the depth Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 103 SPECIFICATIONS Table 17 Electrical Input and Output Online 60 Hz FE or 50 Hz QFE Output frequency tracks input line frequency up to limit which is adjustable from 0 01 Hz to 3 00 Hz Inverter turns if line frequency exceeds the selected limit On inverter 60 Hz FE or 50 Hz QFE 0 03 Hz 3 load regulation under any line load or battery condition to within 8 3 and 5 of nominal Sine wave lt 5 THD at rated linear loads computer grade power Online nominal Vac in 15096 surge and 12596 for 10 minutes On inverter nominal Vdc in 15096 surge and 11096 for 10 minutes Overload operation is not thermally limited The FERRUPS UPS microprocessor continuously monitors output VA and sounds an alarm before loss of output voltage regulation occurs DC fuse and battery charger fuse The ferroresonant transformer inherently limits current and provides overload protection The FERRUPS UPS has high AC and low AC output voltage alarms as well as an overload alarm If the AC output voltage falls below the low AC output voltage alarm setpoint the UPS sounds an alarm after 5 seconds If the AC output voltage falls below the low AC output shutdown setpoint the UPS sounds an alarm and shuts
73. atteries or service contracts Eaton Customer Support Center United States 1 800 356 5737 or 1 919 845 3683 Canada 1 800 461 9166 ext 260 All other countries Call your local service representative Please have the following information ready when you call the Help Desk Model number Serial number Version number if available Date of failure or problem Symptoms of failure or problem Customer return address and contact information If repair is required you will be given a Returned Material Authorization RMA Number This number must appear on the outside of the package and on the Bill Of Lading if applicable Use the original packaging or request packaging from the Eaton Customer Support Center or distributor Units damaged in shipment as a result of improper packaging are not covered under warranty A replacement or repair unit will be shipped freight prepaid for all warrantied units NOTE For critical applications immediate replacement may be available Call the Eaton Customer Support Center for the dealer or distributor nearest you 114 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C Chapter 10 Warranty Two Year Limited Warranty US and Canada Eaton UPS Models 9120 9125 9130 9135 9140 and 5 up to 3 1 kVA WARRANTOR The warrantor for the limited warranties set forth herein is Eaton Corporation an Ohio Corporation company Company
74. attery power during a utility or input power outage 10 date 10 Date 06 01 93 User 01 01 1998 System Date MM DD YY d 12 31 2167 UPS uses this date to time stamp events in the alarm history and total run time on inverter When the DC power has been turned off or the UPS restarted the date shown is the last recorded date before shutdown The system date will need to be reset once the UPS has been turned back on 11 or ambtemp 11 Amb Temp 236 Change Not 63 193 The temperature measured in DISPLAY at Allowed Celsius inside the UPS The UPS 1 1 sounds an alarm and may shut ENTER down if this value becomes too high Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 35 OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Explandtion Number Short Form p Level Values 12 heatsinktemp 12 SinkTemp 266 Change Not 63 193 The temperature in Celsius of st Allowed the heatsink inside the UPS The UPS sounds an alarm and may shut down if this value becomes is too high This parameter is only for models that monitor heatsink temperature NOTE The display always shows 63c on models that do not use a heatsink temperature probe 13 Reserved 13 Reserved Parameter reserved for future use 14 xfmrtemp 14 XfmrTemp 286 Change Not 63 193 The temperature in Celsius of xt Allowed the heatsink in
75. ble of batteries and required precautions Keep unauthorized personnel away from batteries Proper disposal of batteries is required Refer to your local codes for disposal requirements Never dispose of batteries in a fire Batteries may explode when exposed to flame Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev SAFETY WARNINGS Sikkerhedsanvisninger VIGTIGE SIKKERHEDSANVISNINGER GEM DISSE ANVISNINGER DENNE BRUGERVEJLEDNING INDEHOLDER VIGTIGE SIKKERHEDSANVISNINGER A Denne UPS indeholder LIVSFARLIG HOJSPANDING Alle reparationer og vedligeholdelse b r kun udfgres af en AUTORISERET SERVICETEKNIKER Ingen af UPS ens indvendige dele kan repareres af brugeren ADVARSEL A e Denne UPS indeholder energiforsyning batterier Udgangsnetstikkene kan lede strgm selv nar UPS en ikke er tilsat en AC energikilde e Netledningen ma ikke fjernes og stikket ma ikke tr kkes ud mens UPS en er t ndt Dette fjerner sikkerhedsjorden fra UPS en og fra det udstyr der er sat til nstall r denne UPS i et temperatur og fugtighedskontrolleret indendgrsmiljg frit for ledende forureningsstoffer for at formindske risikoen for brand og elektrisk stgd Rumtemperaturen ma ikke overstige 40 C UPS en bar ikke betjenes n r vand eller h j fugtighed maksimalt 95 e overensstemmelse med internationale normer og bestemmelser for el installation m det udstyr der er forbundet
76. command allows you to program parameters NOTE Before you can program or change some parameters you must enter the User or Service password To enter a password follow the instructions in Entering Passwords on page 30 NOTE Some parameters cannot be changed If a parameter is currently displayed enter program to program the parameter The parameter s old value is displayed and you are asked to enter a new value Example 1 If parameter 0 is displayed 00 Time 14 59 43 and you want to change the time enter program to change the parameter You may need to enter the User password before you can change the parameter see Parameters on page 33 User program time Old value 00 Time 14 59 50 gt gt gt New value for parameter 00a After you enter the new value the display shows the new parameter value gt gt gt New value for parameter 00 gt 09 30 00 New value 00 Time 09 30 00 User gt If a parameter is not currently displayed enter program and the parameter s name or number Example 2 If you enter parameter time the old value is displayed and you are asked to enter a new value User gt program time Old value 00 Time 14 59 50 gt gt gt New value for parameter 00 lt Enter the new value at the prompt see Example 1 If you want to enter a new parameter value without seeing the old value first enter program the parameter name or number and the new value at the same time Example 3 Enter pro
77. d on models with serial numbers 25000 and greater 54 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Exolanation Number Short Form p Level Values p 120 softwver 120 SW Ver 8 02 Change Not 00 00 99 99 For software versions 8 01 to sv Allowed 8 05 this parameter identifies the product software version number See parameter 137 for software versions 8 06 and higher 120 cfchgn 120 CFCHGN Change Not 0 32767 For software versions 8 06 and ccn Allowed higher this parameter is used as the calibration factor numerator for DC charging current Displayed AC Amps Out A D reading CFCHGNN 65536 121 nvchecksum 121 Chksum 1CF8h Change Not 0000h FFFFh For software version 8 01 to 8 05 c Allowed this parameter stores the Nonvolatile RAM Checksum value See parameter 138 for software versions 8 06 and higher this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an or 121 cfchgd 121 CFCHGD 1023 Change Not 1 1023 For software versions 8 06 and ccd Allowed higher this parameter is used as the calibration factor denominator for DC amps charging current this parameter is not used on models with serial numbers 25000 and greater 122 romchecksum 122 ROMChk 41B7h Change Not 0000h FF
78. duct in accordance with the contract terms under which the Product is sold Company shall have no obligation under this Warranty Also during such time the period of this Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of any overdue or unpaid amounts COSTS NOT RELATED TO WARRANTY The End User shall be invoiced for and shall pay for all services not expressly provided for by the terms of this Warranty including without limitation site calls involving an inspection that determines no corrective maintenance is required Any costs for replacement equipment installation materials freight charges travel expenses or labor of Company representatives outside the terms of this Warranty will be borne by the End User OBTAINING WARRANTY SERVICE In the USA call the Customer Reliability Center 7x24 at 800 356 5737 Outside of the USA contact your local Eaton product sales or service representative For comments or questions about this Warranty write to the Customer Quality Representative 3301 Spring Forest Road Raleigh North Carolina 27616 USA Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 119 WARRANTY Load Protection Guarantee US and Canada Eaton UPS Models 3105 5110 5115 5125 5130 9120 9125 9130 9135 9140 9150 9155 9170 and FERRUPS GUARANTOR The Guarantor for the load protection guaranty set forth herein is Eaton Corporation an Ohio
79. e Ivos UPS will shutdown the connected loads because of low output voltage requires Low AC Volts Out Shutdown parameter __ to be enabled 61 hivoutalarm 61 HVOAIrm 129 6 Service 0 0 500 0 Alarm parameter indicating the hvoa AC output voltage has exceeded higher than the value set by this parameter normally set to 8 of the nominal output voltage setting 62 hivinalarm 62 HVIAIrm 138 0 Service 0 0 500 0 Alarm parameter indicating the hvia AC input voltage has exceeded higher than the value set by this parameter normally set to 15 of the nominal input voltage setting 63 extbrnout 63 ExBrOut 1 Yes User 0 1 Yes Enables Disables Extended ebo Brownout operation When enabled this parameter operates in response to the amount of load on the inverter output varying from 8096 of nominal AC input voltage at full load to 6296 of nominal AC input voltage at no load When disabled the UPS uses the value set in parameter 64 64 brownoutv 64 BrnOutV 96 0 Service 50 0 500 0 When parameter 63 is set to bv 0 No parameter 64 determines at what level of nominal AC input voltage the output loads will be support by inverter 44 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION Table 5 Parameters continued Explanation During a loss of nominal AC input voltage the inverter supports the connected output loads from battery power W
80. e 7 Front Panel Indicators NOTE The UPS and external battery cabinets are shipped with the batteries charged However batteries may lose some of the charge during shipping and storage You can use the UPS immediately after unpacking but it may not provide the full rated backup time during a power failure Upon initial startup the UPS may need to operate for 24 hours before the battery is fully charged and full battery backup time is available If the CHARGING indicator is illuminated operate the UPS for 24 hours to fully charge the battery For Plug Receptacle UPSs Plug the equipment you want to protect into the UPS receptacles and turn on the equipment If the ALARM indicator illuminates see Alarms on page 107 For Hardwired UPSs Turn on the equipment connected to the UPS If the ALARM indicator illuminates see Alarms on page 107 Set the time and date using the control panel 7 NOTE The correct time and date for is needed for the UPS alarm and inverter logs Reset the time and date whenever the UPS has been shut down UPS STARTUP 24 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C UPS STARTUP Time is parameter 0 see Parameters on page 33 for more information To set the time in 24 hour format follow these steps Press this key Display shows DISPLAY Display 0 Display 0 ENTER 00 Time 11 30 20 PROGRAM 00 Pgm Enter the correct time in 24 hour format
81. e alarm Shows date time system status present system mode active alarms and the value of various system parameters Typing systemmode alone displays which system mode is now active You can use systemmode with a f i or 110 enter one of the modes below Enters the Auto mode This is the normal FERRUPS UPS mode In this mode the UPS provides conditioned AC power to your equipment if there is a power outage the UPS is ready to switch to battery power Enters the Off mode In this mode the UPS is not providing power to your equipment but you can still use the UPS control panel Enters the Inverter On mode In this mode the UPS is converting DC battery power to AC power for your equipment Enters the Line Condition mode In this mode the UPS provides conditioned AC power to your equipment but it does not switch to battery power if there is a power outage Instead the UPS sounds a Low AC Out alarm Starts a system test of the logic inverter and battery Shows the current UPS time To set the time enter hour minutes after the command Turns audible alarm back on Password None None None None None None None None None None None None None Short Form rm sd sda sdc sh S sm sma smf smi stst Table 9 Commands continued Command remote shutdown or shutdown autostart shutdown cancel shutup status systemmode _
82. e illegible Company shall not be responsible for any charges for testing checking removal or installation of any items 120 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C WARRANTY LIMITATION OF LIABILITY THE REMEDIES OF THE END USER SET FORTH HEREIN ARE EXCLUSIVE AND ARE THE SOLE REMEDIES FOR ANY FAILURE OF COMPANY TO COMPLY WITH ITS OBLIGATIONS HEREUNDER EXCEPT AS OTHERWISE PROVIDED FOR IN THIS GUARANTY IN NO EVENT SHALL COMPANY BE LIABLE IN CONTRACT IN TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY OR OTHERWISE FOR DAMAGE TO PROPERTY OR EQUIPMENT OTHER THAN THE PRODUCTS INCLUDING LOSS OF PROFITS OR REVENUE LOSS OF USE OF PRODUCTS LOSS OF DATA COST OF CAPITAL CLAIMS OF CUSTOMERS OF THE END USER OR ANY SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER THE TOTAL CUMULATIVE LIABILITY OF COMPANY HEREUNDER WHETHER THE CLAIMS ARE BASED IN CONTRACT INCLUDING INDEMNITY IN TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY OR OTHERWISE SHALL NOT EXCEED THOSE SET FORTH ABOVE Company shall not be responsible for failure to provide repair or replacement under this Guaranty due to causes beyond Company s reasonable control END USER S OBLIGATIONS In order to receive the benefits of this Guaranty the End User must use the Product in a normal way follow the Product s user s guide and protect against further damage to the Product if there is a covered defect OTHER LIMITATIONS Company s ob
83. e off CTRL Q Terminal Emulation If you are connecting a terminal to the RS 232 port the terminal must be capable of serial communication 72 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C COMMUNICATION If you are connecting a computer the computer must be running terminal emulation software such as HyperTerminal Most modem software packages can emulate a terminal If you do not have an emulation program you can use the BASIC program shown in Figure 14 Before you use an emulation program you must often set the baud rate and data format On some computers you can do this with switches and on others you can make the changes with software For example MS DOS users would use MODE COM1 1200 N 8 1 The BASIC program lets a computer emulate a dumb terminal It should work on any IBM PC or compatible To use the program simply connect the proper cable from your computer s serial port to the FERRUPS UPS communication port After you have made the connection run the BASIC program shown in Figure 14 Emulation Program REM program to communicate with the FERRUPS REM SCREEN 0 0 WIDTH 80 CLS KEY OFF LOCATE 25 1 PRINT FERRUPS COMMUNICATIONS PROGRAMmhit ESC to exit LOCATE 1 1 1 PRINT Enter the command HELP for a menu OPEN COM1 1200 N 8 1 CS DS AS 1 PRINT 1 AS INKEY IF A THEN 120 IF 27 THEN 990 ELSE PRINT 1 A
84. e sous tension m me lorsque l onduleur n est pas branch sur le secteur e Ne pas retirer le cordon d alimentation lorsque l onduleur est sous tension sous peine de supprimer la mise la terre de l onduleur et du mat riel connect Pour r duire les risques d incendie et de d charge lectrique installer l onduleur uniquement l int rieur dans un lieu d pourvu de mat riaux conducteurs o la temp rature et l humidit ambiantes sont contr l es La temp rature ambiante ne doit pas d passer 40 C Ne pas utiliser proximit d eau ou dans une atmosph re excessivement humide 95 96 maximum e Afin d tre conforme aux normes et r glements internationaux de c blage le courant de fuite la terre de la totalit du mat riel branch sur la sortie de l onduleur ne doit pas d passer 1 5 mA ATTENTION Les batteries peuvent pr senter un risque de d charge lectrique ou de br lure par des courts circuits de haute intensit Prendre les pr cautions n cessaires Une mise au rebut r glementaire des batteries est obligatoire Consulter les r glements en vigueur dans votre localit e Ne jamais jeter les batteries au feu L exposition aux flammes risque de les faire exploser Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev SAFETY WARNINGS Sicherheitswarnungen WICHTIGE SICHERHEITSANWEISUNGEN AUFBEWAHREN DIESES HANDBUCH ENTHALT WICHTIGE SICHERHEITSANWE
85. ecting a Terminal or Computer NOTE When you connect your computer or terminal to the FERRUPS UPS RS 232 communication port signal ground and chassis ground must not be connected within the terminal or computer These two signals may or may not be common in your computer or terminal If they are common you must remove any jumper connection between signal ground and chassis ground When you connect the computer or terminal to the FERRUPS UPS RS 232 communication port signal ground from your computer or terminal is connected to Pin 7 signal ground on the UPS This signal ground is a reference ground for the other RS 232 signals NOTE Before you connect a computer or terminal to the FERRUPS UPS RS 232 communication port make sure it receives its power from the UPS NOTE The battery bank must not be positive ground CAUTION Do not make connections to the RS 232 communication port if the UPS is connected to a positive ground battery system The RS 232 ground must be isolated or equipment damage will result To connect a terminal or computer to the FERRUPS UPS communication port 1 Obtain a cable designed specifically for this purpose see Figure 12 and Figure 13 Eaton offers cables for computers or terminals using 25 or 9 pin serial ports call your service representative to order one of these cables If you would like to build your own cable follow these requirements Use a high quality shielded cable Do not use
86. ector before you start the UPS again 4 3 18 kVA Unlock the UPS front cover panel using the FERRUPS key and remove the front cover panel Locate the DC switch behind the front cover panel Turn the DC switch to the OFF position and reinstall the UPS front cover panel If you have an external battery cabinet with a DC switch turn the switch to the OFF position If the UPS is turned off for an extended period of time recharge the batteries every 90 120 days to prevent battery damage To restart the UPS see UPS Startup on page 17 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION 62 OPERATION Extended Power Outages If the power is out for an extended time the UPS continues to provide power for your equipment until it gets near the end of its run time You can check the remaining battery run time by reading parameter 9 see page 35 At a preset number of minutes before the end of the run time factory default setting is five minutes the UPS sounds a Low Run Time alarm Shut down your equipment and turn off the UPS to conserve the remaining battery power see UPS Shutdown on page 61 When AC input power returns turn on the UPS to recharge the batteries If the UPS automatically shuts down because its battery voltage is too low turn off the UPS until the AC input power returns see UPS Shutdown on page 61 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide
87. ed at a Company site or such other location and the End User must ship to Company the defective Warranted Item the following procedures are required Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 117 WARRANTY If the Warranted Item is to be replaced by Company and the End User supplies a credit card number or purchase order for the value of the replacement Product Company will use commercially reasonable business efforts to ship via standard ground shipment and at no cost to the End User the replacement Warranted Item to the End User within one 1 business day after Company receives notice of the warranty claim In such case the End User must return at Company s expense the defective Warranted Item to Company in the same packaging as the replacement Warranted Item received by the End User or as otherwise instructed by Company If Company does not receive the defective Warranted Item Company will either charge the End User s credit card or send the End User an invoice which the End User agrees to pay for the value of the replacement Product If the Warranted Item is to be replaced by Company but the End User is unwilling or unable to supply a credit card number or purchase order for the value of the replacement Product Company will use commercially reasonable business efforts to ship via standard ground shipment and at no cost to the End User the replacement Warranted Item to the End User within one 1
88. er after the unit is started or after an inverter run this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an E or 129 lowacdelay 127 LoACD C147ly Change Not 1 255 Once the UPS senses a low AC lacd 5s Allowed output voltage this parameter determines the number of seconds the unit waits before causing a Low AC Output alarm shutdown This prevents false transfers or shutdowns caused by loads being applied on the output of the UPS Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 57 OPERATION Table 5 Parameters continued Parameter Parameter Name Password Possible Number Short Form Sample Display Level Values Explanation 130 boostv 130 BoostV 100 Service 60 276 If the AC input voltage is below this level and above the brownout voltage the UPS will switch to the boost tap NOTE Parameter 133 is applied to this set point to provide hysteresis This parameter is not used on models with serial numbers less than 25000 131 buckv 131 BucKV 120 Service 60 276 If the AC input voltage is above this level and below the inverter voltage parameter 132 the UPS will switch to the boost tap NOTE Parameter 133 is applied to this set point to provide hysteresis This parameter is not used on models with serial numbers less than 25000 132 invrtrv 132 InvrtrV 138 Service 60 300 If the AC input voltage is
89. eries and inverter periodically to ensure reliable operation In fact you ll probably find that your FERRUPS system requires less maintenance than any of your other computer peripherals Nevertheless the FERRUPS UPS and optional external battery cabinets do require some attention to assure continued reliable service Eaton recommends that you schedule preventive maintenance checks at least every six months At these checks the service technician should follow Eaton s recommended maintenance schedule which includes the following items Check operating environment for clean cool dry conditions Inspect and clean the unit View and record the alarm and inverter logs Check the batteries Check the AC and DC meter functions and recalibrate if necessary Perform an outage test Check and record the values of the first 19 parameters while the UPS is online and on battery Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 99 Chapter 7 MAINTENANCE 100 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Chapter 8 Specifications Table 15 FE OFE 500 VA 3 1 kVA 500VA 700 850 1415kVA 14kVA 1 8kVA 2 1 3 1 350W 500W 600W 800W 125kW 15kW 22kW AC Input Voltage and Current Standard Charger FE 0 4 6A 5 6A 6 6A 8 9A 11A 16A 19A 25A 208 Vac 24 2 8 5 0A 6 0A 92A 11A 14A 220 Vac 2 3A 27
90. ess the keys shown in the following example verify that you have the necessary code to unlock the control panel Press this key Display shows CLEAR and ENTER together mKeypad Lockedm When you lock the control panel it beeps and displays mKeypad Lockedma for approximately two seconds The control panel beeps and shows this display whenever you try to use the keys The front panel indicators continue to show the UPS status and the control panel shows UPS alarms To enable the control panel again Press this key Display shows CLEAR and ENTER together Unlock 8 2 0 4 9 Unlock 4 82049 ENTER Keypad Unlocked After approximately two seconds the control panel shows the same display it showed before you unlocked it If you enter the wrong unlock number the control panel displays mKeypad Lockedm for two seconds and the control panel remains locked Using the Configuration Menu The control panel includes a Configuration Menu that lets you adjust its baud rate and brightness turn the beeper on or off turn on and off the click you hear when you press keys and control other features The label on the back of your control panel includes more information on this menu see Figure 9 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 31 OPERATION Remote Control Panel RCP Access Instructions for Configuration Menu Simultaneously press CONTROL and PROGRAM to enter RCP Configura
91. eturned to Company and all parts replaced by Company shall become the property of Company Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 115 WARRANTY WHAT THIS LIMITED WARRANTY DOES NOT COVER This Warranty does not cover any defects or damages caused by a failure to properly store the Product before installation including the charge of batteries no later than the date indicated on the packaging b shipping and delivery of the Product if shipping is FOB Factory c neglect accident abuse misuse misapplication or incorrect installation d repair or alteration not authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or Agent e improper testing operation maintenance adjustment or modification of any kind not authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or Agent or f use of the Product under other than normal operating conditions or in a manner inconsistent with the Product s labels or instructions This Warranty is not valid if the Product s serial numbers have been removed or are illegible Any Warranted Items repaired or replaced pursuant to this Warranty will be warranted for the remaining portion of the original Warranty subject to all the terms thereof Company shall not be responsible for any charges for testing checking removal or installation of Warranted Items COMPANY
92. g Commands from a Terminal or Computer on page 76 for more information The user level password is 377 and the service level password is 2639 To enter the user level password follow these steps Press this key Display shows CLEAR FERRUPS PROGRAM Password 3 7 7 Password 377 ENTER Level User To clear the password press CLEAR until Password Cleared appears on the control panel display Displaying and Changing Parameters The names of the first 11 parameters appear in green on the top of the number keys To display a parameter press DISPLAY the parameter number and ENTER For example to display parameter 0 Time follow these steps Display shows Display Display 0 00 Time 07 04 08 Press this key DISPLAY 0 ENTER To change a parameter display it first Then press PROGRAM enter the new value for the parameter and press ENTER For example to change parameter 0 Time follow these steps Display shows 00 Time 07 04 08 00 Pgm 00 Pgm 930 00 Time 09 30 00 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C Press this key DISPLAY 0 ENTER PROGRAM 9 3 0 ENTER OPERATION 30 OPERATION Locking and Unlocking the Control Panel You may need to lock the control panel if you want to limit its use When disabled the control panel does not respond to the key functions until it is enabled again To disable the panel pr
93. gram time 09 30 00 to change the time The computer or terminal displays User gt program time 09 30 00 Old value 00 Time 14 59 50 New value 00 Time 09 30 00 User gt COMMUNICATION 84 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C COMMUNICATION Format Command The format command tells the FERRUPS UPS to send system status and metering information in a fixed format This information can be incorporated into your host system software without any text or punctuation The data string is made up of 1 For 8 01 8 04 software cr If cr or a carriage return a line feed and another carriage return For 8 05 and higher software cr cr If or two carriage returns and a line feed 2 80 ASCII characters that represent 40 hexadecimal bytes of information 3 lt cr gt lt cr gt lt lf gt or two carriage returns and a line feed See Table 10 for the data format Table 10 Format Command Data Format Characters Number Description of Bytes Header Not For 8 01 8 04 software a lt cr gt lt lf gt lt cr gt or lt ODH gt lt QAH gt lt ODH gt sequence Applicable For 8 05 and higher software a cr cr lf or lt ODH gt lt ODH gt lt OAH gt sequence 0 1 1 Month BCD Range 01 12 2 3 1 Day BCD Range 01 31 4 5 1 Hours BCD Range 00 23 6 7 1 Minutes BCD Range 00 59 8 9 1 Seconds BCD Range 00 59 10 11 1 System Mode BCD Range 00 03
94. haking with your computer or terminal change the setting for parameter 97 console handshake to 15 You can do this either through a control panel or through a computer or terminal that you have connected to the communication port Control Panel Display parameter 97 then press PROGRAM 1 5 ENTER Computer or Terminal Type the command program 97 and enter 15 as the new value COMMUNICATION 74 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev COMMUNICATION Using a Modem To use a modem with the FERRUPS UPS you must configure both the modem and the UPS properly To configure the UPS set parameter 97 console handshake to 15 see Enabling Hardware Handshaking if you need instructions for changing parameter values Set up the modem to ignore the DTR signal and to support the RTS and CTS signals You should also disable the modem s ability to send result codes In most modern modems you can make these changes using modem AT commands In these modems you can use a computer or terminal to send the following string to your modem The following string sets your modem to work optimally with the UPS AT amp K3 QO CR AT is a required command prefix amp F resets the modem to factory defaults amp DO sets the modem to ignore the state of DTR amp K3 enables RTS CTS handshaking QO puts the modem in quiet mode suppressing result codes amp W m
95. have equivalently rated DC solid state switches 94 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C COMMUNICATION Remote Shutdown The FERRUPS UPS can be connected to a remote shutdown switch to shut off output from the UPS to your protected equipment The shutdown switch must have a set of contacts that can apply the UPS s 12 Vdc on Pin 6 to the UPS s Pin 21 You can use Pin 18 instead of Pin 6 do not use Pin 14 Use a single twisted pair shielded cable to connect the switch to the UPS pins A connection between Pins 6 and 21 or 18 and 21 shuts down UPS output power to the protected equipment When the UPS Remote Shutdown feature has been activated the UPS is in the Off mode and the Emergency Power Off alarm sounds A control panel or a terminal connected to the UPS displays Emergency PwrOff To restart the UPS break the connection between Pins 6 and 21 or 18 and 21 at the UPS s RS 232 port Then follow the steps for your model in UPS Startup on page 17 Note that the 12V level on Pin 6 or Pin 18 is only available when the UPS is operating Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 95 COMMUNICATION 96 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Options Eaton offers many options for your FERRUPS UPS If you would like more information contact Eaton or your local distributor If your UPS d
96. he back panel See Using the RelayMask Parameters to Control the Alarm Contacts on page 90 to program this parameter This parameter allows the enabling of the Remote Emergency Power off Mode and the setting of the edge level sensitivity trigger and the active high low level of the trigger input Possible Values 0 20 Characters 0 20 Characters 0 40 Characters 0 40 Characters 0 65535 0 65535 Password Level Service Service Service Service Service Service Service Table 5 Parameters continued Sample Display 100 Search 1 Network UPS 1 101 Search 2 Network UPS 1 102 Response 71 UPS 1 active 103 Response 2 Identify 104 RMask1 65535 t PONMLKJIHGFEDC BA 105 RMask2 65535 543210ZYXWVUTS RQ 106 EPO Mode 0 Parameter Short Form search s1 search2 s2 response1 r1 response2 r2 relaymask1 rm1 relaymask2 rm2 epomode em Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev C OPERATION Parameter Number 100 101 102 103 104 105 106 OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Exoldnitiun Number Short Form p p ay Level Values p 107 epodebounce 107 EPODbc 0 3s Service 0 0 999 9 This parameter determines the edb amount of time in tenths of a second that the sh
97. hen the battery voltage reaches the value set by this parameter the UPS will shutdown and remain off until normal AC input power is restored During a loss of nominal AC input voltage the inverter supports the connected output loads from battery power When the battery voltage reaches the value set by this parameter an alarm condition is set indicating that battery voltage is getting low and unless input power is restored soon the connected loads will be shutdown Alarm parameter indicating the battery DC voltage has exceeded higher than the value set by this parameter and the battery charger is turned off until the battery voltage drops below this setup parameter normally set to 15v per battery During a loss of nominal AC input voltage the inverter supports the connected output loads from battery power When the battery run time in minutes reaches the value set by this parameter an alarm condition is set indicating that the battery run time is getting low and unless input power is restored soon the connected loads will be shutdown Possible Values 6 00 175 00 6 00 175 00 6 00 200 00 0 999 Password Level Service Service Service User Parameter Parameter Name Number Short Form Sample Display 65 lowbattv 65 LoBatV 41 00 Ib 66 nearlowbattv 66 NLBatV 44 00 67 highbattv 67 HiBatV 59 60 hb 68 lowruntime 68 LowRunTm 5 Ir Eaton FERRUPS UPS 500 V
98. ion Number Short Form p ESSE Level Values 113 cfacvod 113 CFACVOD 554 Change Not 1 1023 A stored software calculation cvod Allowed value used in the calibration of the AC output voltage this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an or 114 cfacaon 114 CFACAON 67 Change Not 0 32767 A stored software calculation caon Allowed value used in the calibration of the AC output current 115 cfacaod 115 CFACAOD 44 Change Not 1 1023 A stored software calculation caod Allowed value used in the calibration of the AC output current this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an or 116 116 CFDCVN 1385 Change Not 0 32767 A stored software calculation cdvn Allowed value used in the calibration of the DC battery voltage 117 cfdcvd 117 CFDCVD 629 Change Not 1 1023 A stored software calculation cdvd Allowed value used in the calibration of the DC battery voltage this parameter is not used on models with serial numbers 25000 and greater 118 cfdcan 118 CFDCAN Change Not 0 32767 A stored software calculation cdan Allowed value used in the calibration of the DC battery current 119 cfdcad 119 CFDCAD 512 Change Not 1 1023 A stored software calculation cdad Allowed value used in the calibration of the DC battery current this parameter is not use
99. ions before you install the UPS IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that you should follow during installation and maintenance of the UPS and batteries Please read all instructions before operating the equipment and save this manual for future reference This UPS contains LETHAL VOLTAGES All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY There are NO USER SERVICEABLE PARTS inside the UPS A This UPS contains its own energy source batteries The output receptacles may carry live voltage even when the UPS is not connected to an AC supply Do not remove or unplug the input cord when the UPS is turned on This removes the safety ground from the UPS and the equipment connected to the UPS To reduce the risk of fire or electric shock install this UPS in a temperature and humidity controlled indoor environment free of conductive contaminants Ambient temperature must not exceed 40 C 104 F Do not operate near water or excessive humidity 95 max comply with international standards and wiring regulations the total equipment connected to the output of this UPS must not have an earth leakage current greater than 1 5 milliamperes CAUTION e Batteries can present a risk of electrical shock or burn from high short circuit current Observe proper precautions Servicing should be performed by qualified service personnel knowledgea
100. l maximum frequency window the UPS will allow before breaking sync with the AC input and supporting the UPS output loads from the inverter 55 fregglitchcnt 55 FreqGlCnt Service 1 60 A counter that determines how fgc may cycles the AC input is outside the High Low frequency parameters before supporting the UPS output loads from the inverter 56 lineglitchcnt 56 LineGlCnt 3 Service 1 20 A counter that determines how Igc many voltage glitches in a row must occur before the UPS supports output loads from the inverter 57 linedelta 57 LineDelta 80 Service 1 512 Sets a voltage acceptance lid window for the Line Glitch counter in parameter 56 58 xferdelay 58 XferDly 0 Service 0 0 999 9 Sets the number of seconds the xd inverter will support the UPS output loads if set by either a frequency or voltage glitch as determined by setup parameters 55 56 and 57 59 lowvoutalarm 59 LVOAIrm 108 0 Service 40 Alarm parameter indicating the AC output voltage has exceeded lower than the value set by this parameter normally set to 9096 of the nominal output voltage setting Eaton FERRUPS FE OFE UPS 500 18 kVA User s Guide 164201404 Rev 43 OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Exolanation Number Short Form p PR Level Values 60 lowvoutshutdn 60 LVOShdn 102 0 Service 0 0 500 0 output voltage level that th
101. ligations under this Guaranty are expressly conditioned upon receipt by Company of all payments due to it including interest charges if any During such time as Company has not received payment of any amount due to it for the Product in accordance with the contract terms under which the Product is sold Company shall have no obligation under this Guaranty COSTS NOT RELATED TO GUARANTY The End User shall be invoiced for and shall pay for all services not expressly provided for by the terms of this Guaranty including without limitation site calls involving an inspection that determines no corrective maintenance is required Any costs for replacement equipment installation materials freight charges travel expenses or labor of Company representatives outside the terms of this Guaranty will be borne by the End User TO MAKE A CLAIM In the USA call the Customer Reliability Center 7x24 at 800 356 5737 Outside of the USA contact your local Eaton product sales or service representative For comments or questions about this Load Protection Guaranty write to the Customer Quality Representative 3301 Spring Forest Road Raleigh North Carolina 27616 USA Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 121 WARRANTY 122 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Troubleshooting on page 107 for more information Check Charger Check Battery Check Inverter Memory Check
102. lone configuration For models with serial numbers 25000 and greater or with serial numbers starting with an E or Y this parameter is Unused Reserved for future use 50 startup 50 Startup 1 On Service 1 0 O Off Determines if the UPS will deliver sta power to the users load when the UPS is first turned on When set to 0 the UPS will not close the static switch or run on inverter 51 lowfreq 51 LowFreq 57 00 Service 45 00 65 00 If the AC input frequency being If fed to the UPS falls below this parameter the loads will be supported by the inverter until the AC input frequency rises above this parameter 52 highfreq 52 HiFreq 63 00 Service 45 00 65 00 If the AC input frequency being hf fed to the UPS rises above this parameter the loads will be supported by the inverter until the AC input frequency falls below this parameter 42 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION Table 5 Parameters continued Parameter Parameter Name Samnle Displa Password Possible Exolanation Number Short Form P play Level Values 53 slewrate 53 SlewRate 100 Service 5 500 This parameter determines the sr maximum rate of change measured in cycles per sec or Hz Sec the UPS will follow before breaking sync with the AC input and supporting the UPS output loads from the inverter 54 phaselock 54 PhaseLk 500 Service 50 5000 This parameter determines the p
103. miliamp res e As baterias podem apresentar o risco de choque el trico ou queimaduras provenientes de alta corrente de curto circuito Observe as instru es adequadas e Siga as instru es apropriadas ao desfazer se das baterias Consulte os c digos do local para maiores informa es sobre os regulamentos de descarte de produtos Nunca jogue as baterias no fogo porque h risco de explos o 12 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C SAFETY WARNINGS no
104. n if it receives the The UPS shuts down when it receives the Inverter emergency power off signal when it is emergency power off signal regardless of running on battery power whether it is running on AC input or battery power Lvl 3 Level sensitive The UPS responds to a level Edge sensitive The UPS responds to an Level emergency power off signal not a rising or emergency power off signal made up of rising falling signal See Table 12 or falling voltage See Table 12 Neg 2 The UPS responds to OV on Pin 21 as an The UPS responds to 12V on Pin 21 as an Negate emergency power off signal emergency power off signal 88 Eaton FERRUPS FE OFE UPS 500 18 kVA User s Guide 164201404 Rev C Table 11 Emergency Power off Features COMMUNICATION Table 12 Emergency Power off Level and Negative Features Level Negative Action On Off Pin 6 or 18 is usually not applied to Pin 21 so the UPS usually receives no signal 0V When Pin 6 or 18 is applied to Pin 21 and the UPS receives a steady or level 12V signal the UPS shuts down output power and starts the emergency power off alarm On On Pin 6 or 18 is usually applied to Pin 21 so the UPS usually receives a 12V signal After Pin 6 or 18 is removed from Pin 21 and the UPS is not receiving a signal 0V the UPS shuts down output power and starts the emergency power off alarm Off Off Pin 6 or 18 is usually not applied to Pin 21 so the UPS usually receives no signal 0V
105. n in Table 13 Write 0 for each alarm that you do not want to activate the contacts Then add the numbers in the third column Example To enable alarms A Low Battery B Near Low Battery and C High Battery write 1 for alarm A 2 for alarm B 4 for alarm C and 0 for the rest of the alarms The total is 7 NOTE For the AS 400 you should only enable the alarm signal contacts for the Low Battery and Near Low Battery alarms In the blanks in Table 13 A 1 B2 C through 0 and total 3 90 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C COMMUNICATION Table 13 Alarms A P Alarm Alarm Enter 0 to Disable Contacts or Value the Alarm Value to Enable Contacts Low Battery A 1 Near Low Battery B 2 High Battery C 4 Low Runtime D 8 Low AC Output E 16 High AC Output F 32 Output Overload G 64 High Ambient Temperature H 128 High Heatsink Temperature I 256 User Test Alarm J 512 High Transformer Temperature K 1024 Check Charger L 2048 Check Battery M 4096 Check Inverter N 8192 Memory Check 0 16384 Emergency Power off P 32768 Total 4 Change the parameter 104 setting to the total you found in Step 3 If you have a control panel use the PROGRAM key to change the setting if not use the program or pr command at your terminal or computer 5 Next display parameter 105 RelayMask2 this parameter is for alarms Q T If you have never changed the setting it sho
106. n parameter 122 is set to 2 this parameter determines at what battery voltage the charger is turned on to begin recharging the battery this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an or 123 maxchargeamp 123 MaxChgA 20 0 Change Not 1 0 99 9 mc Allowed 124 lowchargerv 124 LoCV 13 00 Service 0 0 200 0 Icv 56 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION Table 5 Parameters continued Parameter Parameter Name Samnle Displa Password Possible Exolanation Number Short Form P play Level Values 125 floatchargerv 125 FItCV 13 30 Service 0 0 200 0 When a software controlled float fev charger is enabled by parameter 122 1 this parameter determines the voltage level the charger will try to maintain depending on battery condition 126 highchargerv 126 HiCV 57 60 Service 00 When a software controlled hcv hysteresis charger is enabled by parameter 122 2 this parameter determines the voltage level the charger is turned OFF 127 equalizechargerv 127 EqICV 50 40 Service 0 200 00 When a software controlled ecv hysteresis charger is enabled by parameter 122 2 this parameter determines the voltage level the charger is turned ON 128 chargerondelay 128 ChOnDly 2408 Change Not 99 The amount of time in seconds cod Allowed that the UPS will delay before starting the charg
107. na c a e No retire 0 desenchufe el cable de entrada mientras el SIE se encuentre encendido Esto uprime la descarga a tierra de seguridad del SIE y de los equipos conectados al SIE ubierto con temperatura y humedad controladas libre de contaminantes conductores a temperatura ambiente no debe exceder los 40 C No trabaje cerca del agua 0 con humedad excesiva 9596 m ximo 8 e Para reducir el riesgo de incendio de choque el ctrico instale este SIE en un lugar C L e cumplir con los est ndares internacionales y las normas de instalaci n la totalidad de los equipos conectados a la salida de este SIE no debe tener una intensidad de p rdida a tierra superior a los 1 5 miliamperios PRECAUCION e Las bater as pueden presentar un riesgo de descargas el ctricas o de quemaduras debido a la alta corriente de cortocircuito Preste atenci n a las instrucciones correspondientes e Es necesario desechar las bater as de un modo adecuado Consulte las normas locales para conocer los requisitos pertinentes e Nunca deseche las bater as en el fuego Las bater as pueden explotar si se las expone la llama 14 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C SAFETY WARNINGS Sakerhetsforeskrifter VIKTIGA SAKERHETSFORESKRIFTER SPARA DESSA FORESKRIFTER DENNA BRUKSANVISNING INNEHALLER VIKTIGA SAKERHETSFORESKRIFTER A Denna UPS enhet inneh ller LIVSFARLIG SPANNING
108. nd starts the emergency power off alarm As long as Pin 6 or Pin 18 is connected to Pin 21 you cannot restart the UPS to provide output power To restart the UPS break the connection between Pins 6 and 21 or between Pins 18 and 21 Then turn the FERRUPS UPS On Off switch off and on again NOTE You can put the UPS in Auto Mode instead of turning the On Off switch off and on again NOTE The 12 Vac level on Pin 6 or Pin 18 is only available when the UPS is operating NOTE You can change the way the emergency power off feature operates by using parameters 106 107 and 108 Changing the Emergency Power off Mode Parameter 106 Parameter 106 Emergency Power off Mode allows you to choose from four available emergency power off features The features are turned off by default To turn on one or more features add the values of the features you want to use and use the total as the new parameter setting If you don t want to use any of the features leave the setting at 0 You can completely disable the emergency power off feature by setting parameter 106 to 16 See Table 11 and Table 12 Name Value When the Feature is Selected When the Feature is Not Selected Rst 8 The UPS automatically restarts when the The UPS does not restart until you break the Restart emergency power off signal from your connection between Pins 6 and 21 or 18 and emergency shutdown switch stops 21 and turn the UPS on manually Inv 4 The UPS only shuts dow
109. oes not have a plug a bypass switch can transfer the protected equipment to direct AC input power conveniently when it is time to service the UPS Contact Eaton or your local distributor for recommendations and additional information on the different bypass switches Control panels are available that provide UPS monitoring and operation from a remote location Chapter 6 Bypass Switches Control Panel Environmental Monitoring Eaton s EnviroCom monitors office and UPS conditions and phones you when there is a problem EnviroCom Il also lets you call the UPS for an update on its status and environment control and communicate with the UPS through a modem Extended Run Times If you want extended run times contact Eaton or your local distributor for information on adding additional battery capacity or an optional battery charger Besides our standard two year warranty Eaton offers several warranty enhancement plans to meet your service and maintenance needs Contact Eaton or your local distributor for more information Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 97 Warranties OPTIONS 98 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Maintenance NOTE Technicians must observe important safety precautions while performing these checks The FERRUPS UPS is designed to provide years of trouble free operation Its internal control system checks the batt
110. ollector 13 On Inverter Signal Common 14 Unregulated Relay Supply Voltage 12V 0 5A for 500 VA 3 1 kVA 12V 0 3A for 4 3 18 kVA 18 Remote Shutdown Supply Voltage 412V Level 0 01A 20 AS 400 Option Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 67 COMMUNICATION Table 6 Communication Port Pin Functions continued Pin Function Function 21 Remote Shutdown Input 23 0 Contact closes on ALARM These relay contacts are rated at 25 Vac Vdc and 250 mA see Remote Monitoring page 94 20 JO AAEM Signal NOTE FE 500 VA 3 1 kVA models with serial numbers 25000 and greater have equivalently rated DC solid state 25 N C Contact opens switches Open Collector on ALARM Common NOTE Pins 2 5 and 7 are for RS 232 communication Pins 11 13 and 23 25 are for remote monitoring and Pin 21 used with 6 or 18 is for remote shutdown The following sections describe how to take advantage of these features Pin 20 is for option use only RS 232 Communication Pins 2 3 4 5 and 7 The FERRUPS UPS can be connected to a terminal computer or modem for full duplex communication This allows the user to send the UPS commands change the UPS operating mode view and change parameters receive messages from the UPS and read the alarm and inverter logs Relay Contacts Pins 11 13 and 23 25 The FERRUPS UPS alarm and inverte
111. ory command was issued 34 minacvo 34 MinACVO 119 1 Service 0 0 500 0 This parameter records the minvo lowest measured AC output voltage since the UPS was turned on or since the Extended History command was issued Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev 39 OPERATION Table 5 Parameters continued Parameter Number Parameter Name Short Form Password Level Possible Values Explanation Sample Display 35 maxacvo 35 MaxACVO 122 5 Service 0 0 500 0 This parameter records the highest measured AC output voltage since the UPS was turned on or since the Extended History command was issued This parameter records the lowest measured VA output power since the UPS was turned on or since the Extended History command was issued This parameter records the highest measured VA output power since the UPS was turned on or since the Extended History command was issued Number of invalid password entries attempted If set to 1 a password level of User or higher is required to use the red control key functions on the remote control panel and to set time and date If set to 0 no password is required The units factory assigned serial number The units factory assigned power rating This parameter also effects Rated VA Rated Watts Battery Amp Hours Runtime Constant Low Runtime Alarm Residual Charge Float charge volts and
112. put Alarm unit Shutdown and High AC Voltage Output Alarm set point 45 ratedva 45 RatedVA 500 Change Not 100 30000 units factory assigned rva Allowed maximum VA rating 46 ratedwatts 46RatedW 350 Change Not 100 30000 The units factory assigned rw Allowed maximum KW rating 4 ilimitlevel 47 LimitLvl 123 Change Not 10 253 For models with serial numbers ill Allowed less than 25000 this setting determines the maximum amount of output current the UPS would support For models with serial numbers 25000 and greater or with serial numbers starting with an E or Y this parameter is Unused Reserved for future use Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 41 OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Explandtion Number Short Form p Level Values 48 ilimitamps 48 ILimitAmp 229 Change Not 0 600 For models with serial numbers ila Allowed less than 25000 this setting determines the maximum amount of output current the UPS would support For models with serial numbers 25000 and greater or with serial numbers starting with an E or Y this parameter is Unused Reserved for future use 49 rackmount 49Rackmnt0 No Change Not 0 No 1 Yes For models with serial numbers rm Allowed less than 25000 this setting identifies whether the unit is configured as a rack mount or stand a
113. r 78 79 1 Checksum Byte Hexadecimal 00 FF is valid Equal to the 2 s complement hex sum without carry of the preceding 39 two digit hexadecimal numbers trailer Not lt cr gt lt cr gt lt lf gt or lt ODH gt lt ODH gt lt OAH gt sequence Applicable Remote Emergency Power off The Remote Emergency Power off REPO feature on Pin 21 allows you to shut down the UPS output power through your computer room s emergency shutdown switch The emergency shutdown switch normally shuts down AC input power to all of the equipment connected to the switch This kind of switch can shut down the UPS input power if the UPS receives its input power through the emergency shutdown switch However this setup does not shut down the output power that the UPS provides to the protected equipment instead the UPS will continue to provide output power until the batteries run down To set up the emergency shutdown switch to shut off the UPS output power use the emergency power off feature To shut down the UPS output power the emergency shutdown switch must have a set of contacts that apply the 12 Vdc level on Pin 6 or on Pin 18 to Pin 21 Use a shielded single twisted pair cable to connect your switch to these Pins Do not use Pin 14 Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev 87 COMMUNICATION A brief connection between Pins 6 and 21 or Pins 18 and 21 shuts down the UPS output a
114. r contacts can be used for remote monitoring or for your own alarm system or indicator With the right interface cable you can also use the relay contacts to control the shutdown of computer networks To control the operation of the alarm contacts see Using the RelayMask Parameters to Control the Alarm Contacts on page 90 To connect an external relay to monitor the contacts see Connecting an External Relay to Monitor the Dry Contacts on page 93 REPO Pin 21 with 6 or 18 The REPO feature lets you connect your computer room s emergency shutdown switch to the FERRUPS UPS By doing this you can make sure your emergency shutdown system will shut off the power that goes from the UPS to your protected equipment You can determine what type of shutdown signal the UPS responds to and how long it waits before shutting down See Remote Emergency Power off on page 87 for more information 68 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C COMMUNICATION 12 Level Pins 6 14 and 18 You can use the 12 Vdc Level on Pins 6 and 18 for setting an external logic level 1 You can use this to set a fixed input logic level in an external device The voltage is present any time the FERRUPS UPS is operating Pin 14 has 12 Vdc at 0 5 amperes or 0 3 amperes for to FE3 1KVA models You can use this pin to connect an external relay to monitor the contacts at the port see Connecting an E
115. r that you are currently displaying You can specify other parameters for the continuous display by entering the name or number of each parameter after the contdisplay command Continuously displays the Status information see the status command Displays system time and date To set the date enter date month day year Delays next command when you enter a number after delay Each unit represents 2 5 milliseconds so delay 1 would cause a 2 5 millisecond delay For a 1 second delay enter delay 400 Displays the values of one or more parameters see Table 5 on page 34 Format display parameter or name parameter or name Example d 1 fullload ol displays the values of parameters 1 16 and 21 Displays the minimum and maximum values of parameters 1 Vac In 2 Vac Out 7 Vdc and 5 VA Out the command then clears the minimum and maximum values see Table 5 on page 34 Password None None None None None Depends on parameter password None None None Depends on parameter password None Short Form chm Ca ch cp cm cd cs da dl xh Command chargermode clearalarms clearhistory clearpassword commands contdisplay contstatus date delay display extendedhistory f you change parameter 39 to Yes this command requires a user level password Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 77
116. r to be restored When AC input power returns turn on the UPS The CHARGING indicator illuminates as the UPS begins recharging batteries The alarm should clear itself when the battery charger has charged the batteries enough Verify battery voltage compared to product labeling if correct verify setup parameter 67 is set correctly Shut down your equipment and turn off the UPS to conserve battery power When AC input power returns turn the UPS on again Verify the output voltage using a voltage meter If correct verify setup parameters 59 and 60 If alarm condition continues bypass the UPS and turn the UPS switch off Call your service representative Verify the output voltage using a voltage meter If correct verify setup parameter 61 is set correctly If alarm condition continues call your service representative Power down or remove some of the load from the output of the UPS until the overload condition clears Verify the power requirements for each piece of equipment the UPS is providing power to and determine if the UPS has enough capacity to support everything connected to it s output What It Means The UPS has shut down after running on battery and discharging the batteries The battery voltage has reached the Near Low Battery setpoint as determined by setup parameter 66 The battery voltage has reached the High Battery setpoint as determined by setup parameter 67 The UPS is running on battery po
117. rameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an or 98 consolercp 98 Con RCP 0 No Service 0 No 1 Yes When setto 1 Yes the console crcp DB 25 port can communicate with the handheld remote When setto no the port acts as an RS 232 port 99 consolectrl 99 Con Ctrl 15 Service 0 31 This parameter enables or cc Eco Err Msg P gt disables messaging and echo back on the console RS232 RJ 45 connector Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 51 Explanation To enable the UPS to automatically log onto the host system that it is connected to this parameter is used to enter the string the host system uses to search for a UPS When the UPS receives this search string it will respond with the string entered in parameter 102 When the UPS receives this search string it will execute the command entered in parameter 103 When the UPS receives the search string entered in parameter 100 it will respond to the host system with the string entered here When the UPS receives the search string entered in parameter 101 it will execute the command entered here This parameter determines which of the alarms A P will activate the alarm relay contact at the RS232 port on the back panel This parameter determines which of alarms Q T will activate the alarm relay contact at the UPS RS232 port on t
118. rom battery power this parameter represents the number of seconds the UPS will delay before activating the inverter relay Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 49 OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Explandtion Number Short Form p Level Values 90 remotebaudrate 90RemBaud 7 Service 0 50 The baud rate of the remote rb 07 1200 baud 15 38400 5232 control panel s RJ 45 phone jack connector If you have a device connected to the port changing the baud rate could cause communication problems Baud rate settings are as follows 0 50 1 75 2 110 3 135 4 150 5 300 6 600 7 1200 8 1800 9 2400 10 3600 11 4800 12 7200 13 9600 14 19200 15 38400 91 remotewrdfmt 91 RemWordFmt 0 Service 0 7 Sets the word format of the rwf 00 8N1 remote RS 232 RJ 45 connector 0 7 8N1 8N2 7N1 7N2 7E1 7E2 701 702 May inhibit communications to any connected device if changed 92 remotehandshake 92 Rem HndShk 15 Service 0 15 This parameter enables or rh SRx STx CTS RTS disables hardware and software handshaking of the control panel s RJ 45 phone jack connection on 4 3 18 kVA models this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an E or 93 remotercp 93
119. rotection Guaranty gt 25 000 for Eaton UPS Model 3105 gt 150 000 for Eaton UPS Models 5110 5115 5125 and 5130 gt 250 000 for Eaton UPS Models 9120 9125 9130 9135 9140 9150 9155 9170 FERRUPS products WHAT THIS GUARANTY DOES NOT COVER Any reimbursement or repair to End User s equipment does not include reimbursement for or restoration of any data loss This Guaranty does not cover any defects or damages caused by a failure to properly store the Product before installation including the charge of batteries no later than the date indicated on the packaging b shipping and delivery of the Product if shipping is FOB Factory c neglect accident abuse misuse misapplication or incorrect installation of Product d repair or alteration of Product not authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or Agent e improper testing operation maintenance adjustment or modification of any kind to the Product not authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or Agent or f use of the Product under other than normal operating conditions or in a manner inconsistent with the Product s labels or instructions This Guaranty is not valid a unless the End User returns to Company the Warranty Registration Card within thirty 30 days of purchase or b if the Product s serial numbers have been removed or ar
120. s and receive messages from the UPS You can also display the information that the FERRUPS UPS gathers and stores about power conditions and its own operation The communication port also includes relay contacts a 12 Vdc level a remote emergency power off connection and pins for special options Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 65 The following section Using the Communication Port describes the many ways you can use the RS 232 port Setting UP RS 232 Communication on page 70 and Communicating with the FERRUPS UPS on page 76 describe RS 232 communication Remote Emergency Power off on page 87 describes the Remote Emergency Power off REPO feature and how you can adjust the FERRUPS UPS settings to work with your REPO system Using the RelayMask Parameters to Control the Alarm Contacts on page 90 describes how to control the operation of the alarm contacts Connecting an External Relay to Monitor the Dry Contacts on page 93 describes how to connect an external relay to monitor the FERRUPS UPS contacts Using the Communication Port This section describes the ways that you can use the FERRUPS communication port You can use more than one feature at a time as long as you connect each device to the correct pins on the FERRUPS communication port To use a combination of features you must have a cable that is made specifically for your applications Figure 10 shows the many way
121. s you can use the communication port Microprocessor FERRUPS Communication Port Remote Control Panel Video PC Inverter Be St Alarm EnviroCom Relays LAN Security Modem CheckUPS Interface Figure 10 Communication Port Uses REPO COMMUNICATION 66 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C COMMUNICATION The communication port cable pins are identified in Figure 11 and the pin functions are described in Table 6 GG 0660G00 69 63 63 69 6 9 9 69 9 3 Figure 11 Communication Port Table 6 Communication Port Pin Functions Pin Function Function 2 Transmit Data in 3 Receive Data out 4 Requestto Send Hardware handshake signals are not supported on models with serial numbers 25000 and greater For models with serial numbers below 25000 see the 5 Clearto Send following section Connecting a Terminal or Computer to the RS 232 Port to enable hardware console handshake functionality 6 Remote Shutdown Supply Voltage 12V Level 0 01A 7 Signal Ground 11 N C Contact opens after a 15 second delay after going On Inverter These relay contacts are rated at 25 Vac Vdc and 250 mA 12 Contact closes see Remote Monitoring on page 94 after 15 second NOTE FE 500 VA 3 1 kVA models with serial numbers delay after going On 25000 and greater have equivalently rated DC solid state Inverter switches Open C
122. sentative To start the user test alarm from the control panel press CTRL 8 ENTER ENTER Repeat the procedure to turn the alarm off Verify the rooms environmental controls HVAC are functioning correctly and maintaining a reasonable room temperature Ensure the input air vents at the front of the unit and the fan exhaust atthe back of the unit are not blocked Ensure the unit is not overloaded If the alarm condition continues bypass the UPS and turn the UPS switch off Contact your service representative Contact your service representative Contact your service representative Contact your service representative 109 What It Means The temperature inside the UPS is too high If the temperature reaches a preset point the UPS shuts down The inverter temperature is too high If the temperature reaches a preset point the UPS shuts down The user is testing the alarm feature The transformer temperature is too high If the temperature reaches a preset point the UPS shuts down The UPS has detected a charger problem The batteries have failed the automatic system test The inverter has failed the automatic system test Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev Audio Alarm Eum Code Message H eee HiAmbient Temp eo Hi Heatsink Temp J 4 User Test Alarm K HiTransfmr Temp L o_ee Check Charger M Check Battery N Inverter
123. ser LIMITED WARRANTY PERIOD The period covered by this Warranty for Product installed and currently located in the fifty 50 United States the District of Columbia and Canada is twenty four 24 months from the date of purchase or thirty 30 months from the date of manufacture of product for parts coverage and ninety 90 days from the date of Product purchase for labor coverage as further clarified in the following sections WHAT THIS LIMITED WARRANTY COVERS The warrantor warrants that the Product and battery individually and collectively the Warranted Items are free from defects in material and workmanship 15 in the opinion of Company a Warranted Item is defective and the defect is within the terms of this Warranty Company s sole obligation will be to repair or replace such defective Warranted Item including by providing service parts and labor as applicable at the option of Company and such repair or replacement shall be at either the End User s location Company s site or such other location as determined by Company All Warranted Items returned to Company and all parts replace by Company shall become the property of Company Expenses for any labor to repair the Warranted Item beyond the initial ninety 90 days are the sole responsibility of the End User PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS When shipment is required of End User When Company determines that the Warranted Item will be repaired or replac
124. side the UPS The UPS sounds an alarm and may shut down if this value becomes is too high This parameter is only for models that monitor transformer temperature NOTE The display always shows 63c on models that do not use a transformer temperature probe 15 unitident 15 Unit ID User 0 20 A user configurable unit id Network 1 UPS Characters X identification string commonly used to identify the type or location of a product connected to a network 16 fullload 16 Fullload 075 Change Not 0 150 The percentage of output load I Allowed applied to the UPS output This value is determined by the value provided by Measured VA parameter 5 divided by Max VA parameter 19 36 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Exolanation Number Short Form p play Level Values p 17 watts 17 Watts 374 Change Not 0 15000 Calculated wattage W or Real w Allowed Power the connected load equipment is drawing from the output of the UPS a calculation absent of any reactive or apparent energy 18 powerfact 18 PF0 73 Lead or Change Not 0 00 1 00 Power factor is a relationship pf 18 PF 0 82 Lag or Allowed difference between voltage and 18 PF 1 00 Dist current created by the way connected loads draw energy from the UPS output Power factor is calculated by Watts Out par
125. software should also be set to full duplex If you are using a terminal note that the FERRUPS UPS supports the TeleVideo 900 series ADM3A and WYSE 50 emulation Table 7 shows the standard settings at the UPS DB 25S port and the settings that can be adjusted Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 71 COMMUNICATION Table 7 DB 25 Port Settings Specification Standard Setting Adjustable to Connector 25 pin D female wired as DCE Format ASCII 8 bits 1 stop bit Standard setting or Most significant bit set to 0 7 8 bits 1 2 stop Baud Rate 1200 50 38400 Parity None Odd Even or None Duplex Full Full or Half 4 Turn your terminal on or run your terminal emulation software Then press ENTER on your keyboard a prompt appears on the screen The prompt varies depending on your current password level gt Normal prompt User gt User level password has been entered 5 Press ENTER on your keyboard a few times to verify that the UPS responds 6 Tocontrol or monitor the UPS simply type the desired command and press ENTER Table 8 shows what keystrokes to use as you type commands or view displays See Table 9 for more information on UPS commands Table 8 Keystroke Commands Action Key Sequence Delete last character typed BACKSPACE or CTRL H Delete line CTRL X Pause displays that take more than one screen CTRL S Resume scrolling Turn Paus
126. ssword information NOTE All changeable parameters except 0 Time 10 Date and 15 Unit ID are set at the factory Only qualified technicians using the proper metering equipment should change other parameters Improper calibration may cause the FERRUPS UPS to malfunction Call your service representative before you attempt to change any parameters except 0 10 and 15 Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev 33 Parameters OPERATION Table 5 Parameters Parameter Parameter Name Sample Displa Password Possible Explanation Number Short Form p p ay Level Values p 0 time 00 Time 12 00 00 User 00 00 00 system time HH MM SS t 23 59 59 shown in 24 hour military time The UPS uses this time to time stamp events in the alarm history and total run time on inverter When the DC power has been turned off or the UPS restarted the time shown is the last recorded time before the unit was shutdown The system time should be reset when the UPS has been turned back on 1 acvoltsin 01 V In 120 0 Service 0 0 500 0 measured AC input voltage vi being supplied into the UPS When this value drops below the brownout voltage the UPS Switches to inverter 2 acvoltsout 02 V Out 120 0 Service 0 0 500 0 The measured AC load voltage vo being supplied to the connected loads atthe output of the UPS 3 Reserved 03 Reserved Parameter reserved for future use 4 acampsio
127. t receives direct AC line instead of conditioned power from the UPS Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 61 UPS Shutdown UPSs with a Make Before Break MBB bypass switch see the label on the side of the switch Verify that the AC LINE indicator is on the BATTERY POWER indicator is off and the UPS is providing output If all three of these conditions are present turn the bypass switch to the LINE position Your equipment receives direct AC line instead of conditioned power from the UPS Continue to Step 2 If all three of these conditions are not present follow Steps 2 4 before you turn the bypass switch to the LINE position This causes a break in power to your equipment between shutting down the UPS and turning the bypass switch to the LINE position CAUTION Equipment can be damaged if you change the switch position when line is applied and the UPS is off or on battery Refer to the Eaton Make Before Break MBB Maintenance Bypass Switch User s Guide Turn the UPS ON OFF switch to the OFF position If the UPS is plugged in unplug it For hardwired models turn the AC line disconnect switch to the OFF position 500 VA 3 1 kVA If you have an external battery cabinet with a DC switch turn the switch to the OFF position If your external battery cabinet does not have a DC switch unplug the connector between the external battery cabinet s and the UPS be sure to reconnect this conn
128. t temperatuur en vochtigheidregeling te worden geinstalleerd waar geen geleidende verontreinigingen aanwezig zijn De omgevingstemperatuur mag 40 C niet overschrijden Niet gebruiken in de buurt van water of bij zeer hoge vochtigheid max 95 e Om aan de internationale normen en bedradingsvoorschriften te voldoen mag de gehele apparatuur die op de uitgang van deze UPS is aangesloten geen aardlekstroom van meer dan 1 5 milliamp re hebben OPGELET Batterijen kunnen gevaar voor elektrische schok of brandwonden veroorzaken als gevolg van un hoge kortsluitstroom Volg de desbetreffende aanwijzingen op De batterijen moeten op de juiste wijze worden opgeruimd Raadpleeg hiervoor uw plaatselijke voorschriften e Nooit batterijen in het vuur gooien De batterijen kunnen ontploffen Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev SAFETY WARNINGS Tarkeita Turvaohjeita TARKEITA TURVAOHJEITA SUOMI S ILYT NAMA OHJEET TAMA OPAS SISALTAA TARKEITA TURVAOHJEITA VAARA T m UPS sis lt HENGENVAARALLISIA JANNITTEITA Kaikki korjaukset ja huollot on j tett v VAIN VALTUUTETUN HUOLTOHENKILON TOIMEKSI UPS ei sis ll MIT N KAYTTAJAN HUOLLETTAVIA OSIA VAROITUS e UPS sis lt oman energial hteen akuston Ulostuloliittimissa voi olla j nnite un UPS ei ole liitettyn verkkojannitteeseen l poista tai irrota sis ntulojohtoa kun UPS on kytke
129. terie Le prese di uscita possono condurre tensione energizzata quando il gruppo statico di continuit non collegato con una fonte di alimentazione a corrente alternata e Non rimuovere n scollegare il cavo di ingresso quando il gruppo statico di continuit acceso poich in tal modo si disattiverebbe il collegamento a terra di sicurezza del gruppo statico di continuit e dell apparecchiatura ad esso collegata Per ridurre il rischio di incendio o di scossa elettrica installare il gruppo statico di continuit in un ambiente interno a temperatura ed umidit controllata privo di agenti contaminanti conduttivi La temperatura ambiente non deve superare i 40 C Non utilizzare l unit in prossimit di acqua o in presenza di umidit eccessiva 9596 max e Per conformit con gli standard internazionali e con le norme in merito al cablaggio tutta l apparecchiatura collegata con l uscita del gruppo statico di continuit non deve avere una corrente di dispersione di terra superiore a 1 5 milliampere ATTENZIONE e Le batterie possono presentare rischio di scossa elettrica o di ustioni provocate da alta corrente dovuta a corto circuito Osservare le apposite istruzioni e batterie devono essere smaltite in modo corretto Per i requisiti di smaltimento fare riferimento alle disposizioni locali e Non gettare mai le batterie nel fuoco poich potrebbero esplodere se esposte alle fiamme 10 Eaton FERRUPS UPS 50
130. the value of the replacement Product Company will use commercially reasonable business efforts to ship via standard ground shipment and at no cost to the End User the replacement Warranted Item to the End User within one 1 business day after Company receives notice of the warranty claim In such case the End User must return at Company s expense the defective Warranted Item to Company in the same packaging as the replacement Warranted Item received by the End User or as otherwise instructed by Company If Company does not receive the defective Warranted Item Company will either charge the End User s credit card or send the End User an invoice which the End User agrees to pay for the value of the replacement Product If the Warranted Item is to be replaced by Company but the End User is unwilling or unable to supply a credit card number or purchase order for the value of the replacement Product Company will use commercially reasonable business efforts to ship via standard ground shipment and at no cost to the End User the replacement Warranted Item to the End User within one 1 business day after Company receives the defective Product from the End User In any case Company will provide shipping instructions and will pay its designated carrier for all shipping charges for return of defective equipment and replacement of Warranted Items Any returned Warranted Item or parts that are replaced may be new or reconditioned All Warranted Items r
131. tion menu At any time Press ENTER to display edit next menu item Press PROGRAM to exit menu and save changes Press CLEAR to exit menu without saving changes Menu Item Baud Rate 0 300 1 1200 2 2400 3 4800 4 9600 5 19200 Brightness Display brightness 0 7 Beeper Beeper enabled 0 1 Yes Keyclick Keyclick enabled 0 1 Yes Repeat Autorepeat of depressed key O No 1 Yes Connect Send 123DCP at startup 0 1 Yes Figure 9 Remote Control Panel Automatic System Test The UPS performs an automatic system test every seven days to test the memory batteries and inverter During the system test the BATTERY POWER and READY indicators flash For the results of the last system test you can display parameter 26 see page 38 Logic Test First the UPS checks its memory If it finds a problem the UPS sounds alarm Memory Check See page 110 Inverter Test The inverter converts DC battery power into the AC power your equipment uses During the inverter test the UPS pulses its inverter to see if it delivers the proper amount of current If not the UPS sounds alarm Check Inverter See page 109 Although it is testing the inverter the UPS is not in Inverter On mode The UPS continues to condition input power and is ready to provide battery power if there is a power outage The BATTERY POWER indicator flashes during this part of the test 32 Eaton FERRUPS
132. total you found in Step 6 If you have a control panel use the PROGRAM key to change the setting if not use the program or pr command at your terminal or computer 8 Display parameter 104 and 105 to verify the settings Connecting External Signal Relays Status output signals from the FERRUPS products are rated 250 mA at 25 volts AC or DC Depending on the users application external signal relays may be required if isolated dry status contacts are required Models FE 500 VA to 3 1 kVA with serial numbers 25000 and greater utilize equivalently rated DC solid state switches Open Collector An unregulated supply voltage of 12 VDC is provided on pin 14 of the DB 25 connector to power the external signal relays The maximum supply current is 0 5 amps for models 500 VA to 3 1 kVA and 0 3 amps for models 4 3 kVA to 18 kVA When connecting external signal relays a 1N4148 or equivalent diode must be placed in parallel with the relay coil to clamp fly back voltage a voltage impulse or spike that is produced when the relay is de energized or turned off CAUTION If a fly back diode is not applied to each relay the resulting voltage impulse produced when the relay is turned off may damage the FERRUPS logic control board or cause the board to reset its operating parameters to firmware default values Critical operating parameters required for normal unit operation may need to be reprogrammed including any customized settings that may
133. tterier Kast aldri batterier i flammer da de kan eksplodere hvis de utsettes for pen ild Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 11 e SAFETY WARNINGS Regulamentos de Seguranca INSTRUC ES DE SEGURANCA IMPORTANTES GUARDE ESTAS INSTRUCOES ESTE MANUAL INSTRUCOES DE SEGURANCA IMPORTANTES CUIDADO A UPS cont m VOLTAGEM MORTAL Todos os reparos e assist ncia t cnica devem ser executados SOMENTE POR PESSOAL DA ASSIST NCIA TECNICA AUTORIZADO N o nenhuma PECA QUE POSSA SER REPARADA PELO USUARIO dentro da UPS ADVERTENCIA e Esta UPS cont m sua propria fonte de energia baterias Os recept culos de sa da podem conter voltagem ativa quando a UPS se encontra conectada a uma fonte de alimentac o de corrente alternada remova desconecte cabo de entrada quando a UPS estiver ligada Isto remover o aterramento de seguran a da UPS e do equipamento conectado Para reduzir o risco de inc ndios ou choques el tricos instale a UPS em ambiente interno com temperatura e umidade controladas e livres de contaminadores condut veis A temperatura ambiente n o deve exceder 40 C N o opere pr ximo a gua ou em umidade excessiva m x 95 e Para estar de acordo com os padr es internacionais e os regulamentos de fia o equipamento total conectado sa da desta UPS deve ter uma corrente de fuga terra maior que 1 5
134. ttyn Tama poistaa urvamaadoituksen UPS laitteesta ja siihen liitetyst laitteistosta e V hent ksesi tulipalon ja s hk iskun vaaraa asenna t m UPS sis tiloihin joissa l mp tila ja kosteus on s dett viss ja joissa ei ole virtaa johtavia ep puhtauksia Ymp rist n l mp tila ei saa ylitt 40 C l k yt l hell vett ja v lt osteita tiloja 95 maksimi e Kansainv liset normit ja johdotusm r ykset vaativat ett kaikkien t m n UPS laitteen ulostulokytkent jen yhteinen maavuotovirta ei ylit 1 5 milliampeeria mA e Akusto saattaa aiheuttaa s hk iskun tai sytty tuleen jos akusto kytket n oikosulkuun Noudata asianmukaisia ohjeita e Akusto t ytyy h vitt s d sten mukaisella tavalla Noudata paikallisia m r yksi e Ala koskaan heit akkuja tuleen Ne voivat r j ht 6 Eaton FERRUPS FE QFE UPS 500 VA 18 kVA User s Guide 164201404 Rev C SAFETY WARNINGS Consignes de s curit CONSIGNES DE S CURIT IMPORTANTES CONSERVER CES INSTRUCTIONS CE MANUEL CONTIENT DES CONSIGNES DE SECURITE IMPORTANTES A Cet onduleur contient des TENSIONS MORTELLES Toute op ration d entretien et de r paration doit tre EXCLUSIVEMENT CONFI E A UN PERSONNEL QUALIFI AGREE AUCUNE PIECE R PARABLE PAR L UTILISATEUR ne se trouve dans l onduleur AVERTISSEMENT Cet onduleur renferme sa propre source d nergie batteries Les prises de sortie peuvent tr
135. ue of alarms 0 5 Status bits that correspond to the following line status states Line Fault Brownout Freq detect unused unused Phase Overflow Freq locked PLL locked Absolute value of the phase difference between AC volts in and the PLL phase of the system Measured AC Volts input output phase measured in time ticks 362 nSec tick Delay in timer ticks between AC volts in voltage waveform and corresponding AC volts out voltage waveform Used for conducting smooth transfers on and off inverter Possible Values 0 0 160 0 0000h FFFFh 0000h FFFFh 00000000b 11111111b 00000 65535 00000 65535 00000 65535 Password Level Change Not Allowed Change Not Allowed Change Not Allowed Change Not Allowed Change Not Allowed Change Not Allowed Change Not Allowed Sample Display 146 ChgrV 13 6 147 Reserved 148 Alarm1 0010h 149 Alarm2 0010h 150 LS 01000110b 151 APhase 0000h 152 0 08256 153 PhDly 25500 Parameter Name Short Form chargervoltage cv Reserved alarms a1 alarms2 a2 linestat Is absphase ap inoutphase lop phasedly pd Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Parameter Number 146 147 148 149 150 151 152 153 60 OPERATION The FERRUPS UPS is designed for many years of round the clock operation Usually you
136. uld be 65535 now which means alarms Q T activate the alarm signal contacts Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 91 COMMUNICATION 6 If you do not want any of these alarms to operate the alarm contacts write 0 for the Total in Table 14 0 NOTE For the AS 400 the contacts should be disabled for all of these alarms Write 0 for the total If you want some of the alarms to operate the contacts write the Alarm Value for each of those alarms in the blanks in Table 14 write Q for any alarm that you do not want to operate the contacts Notice that several alarms are Reserved this means no alarm has been assigned to these letters and the alarms will not appear on your UPS Now add the numbers in the third column Table 14 Alarms 0 1 Alarm Alarm Enter 0 to Disable Contacts or Value the Alarm Value to Enable Contacts High PDF Temperature Q 1 Probe Missing R 2 High AC Input S 4 Call Service T 8 Reserved U 16 Reserved V 32 Reserved W 64 Reserved X 128 Reserved Y 256 Reserved Z 512 Reserved 0 1024 Reserved 1 2048 Reserved 2 4096 Reserved 3 8192 Reserved 4 16384 Reserved 5 32768 Total 92 Eaton FERRUPS UPS 500 18 kVA User s Guide 164201404 Rev C COMMUNICATION 7 Change the parameter 105 setting to the
137. ut 04 Out 3 1 Service 0 0 220 0 measured AC load current o being supplied to connected loads atthe output of the UPS 5 vaout 05 VA Out 374 Change Not 0 27000 Calculated Volt Amps VA or va Allowed Apparent Power the connected load equipment is drawing from the output of the UPS This parameter uses the measured values from parameters 2 and 4 in determining this value and should be less than the value shown by parameter 19 Maximum VA or output load 6 ibatt 06 Batt 0 0 Service 0 0 200 0 measured current flowing ib either into the battery charge or from the battery discharge 34 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION Table 5 Parameters continued Parameter Parameter Name Sample Displa Password Possible Exolanation Number Short Form p ey Level Values 7 07 V Batt 12 57 Service 0 00 175 00 measured DC battery vb voltage 8 frequency 08 Freq 60 01 Hz Change Not 47 00 63 00 The measured AC input f Allowed frequency being supplied into the UPS measured in Hz during normal operation During a utility or input power outage this parameter will display the inverter output frequency also measured in Hz while the connected loads are supported by the inverter from battery 9 runtime 09 RunTime 12m Change Not 0 9999 calculated value that predicts rt Allowed the expected support time from b
138. utdown signal needs to be active before being considered a valid request for shutdown In electrically noisy environments this function is especially helpful in preventing false activation of this remote shutdown capability 108 epodeLay 108 EPODly 0 1s Service 0 0 999 9 This parameter sets the length of edl delay in tenths of a second after receiving a valid remote shutdown 109 pabase 109 PABase 3560 Change Not 0 20000 This parameter affects how the pab Allowed product will transfer to and from inverter power this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an E or 110 cfacvin 110 CFACVIN 1203 Change Not 0 32767 A stored software calculation cfvin Allowed value used in the calibration of the AC input voltage 111 cfacvid 111 CFACVID 554 Change Not 1 1023 A stored software calculation cvid Allowed value used in the calibration of the AC input voltage this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an or 112 cfacvon 112 CFACVON 1186 Change Not 0 32767 A stored software calculation cvon Allowed value used in the calibration of the AC output voltage Eaton FERRUPS FE OFE UPS 500 VA 18 kVA User s Guide 164201404 Rev 53 OPERATION Table 5 Parameters continued Parameter Parameter Name Samnle Displa Password Possible Explangt
139. ve ordered the remote control panel as an option refer to the Eaton Remote Control Panel User s Guide The control panel is attached to the front of the UPS with a 6 ft 1 8m cable providing hand held operation The control panel s READY BATTERY POWER and ALARM indicators work like the READY BATTERY POWER and ALARM indicators on the front of the UPS see Front Panel Indicators on page 27 28 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION You can use the control panel to change UPS system modes and display and change parameters You can also lock the control panel and change some of its features If you press the wrong key at any time press CLEAR and then the correct key Changing Operating Modes There are four UPS operating modes e Auto Line Condition Inverter On on battery The FERRUPS UPS selects the appropriate operating mode automatically however there may be times when you need to set the operating mode manually from the control panel Notice that names of the operating modes appear in red on the bottom of keys 1 4 Table 4 Operating Modes Operating Mode How to Select It What It Means Off Press CTRL 1 The UPS does not provide power to your equipment but you can still use the ENTER ENTER control panel if battery power is present The READY indicator is off Auto Press CTRL 2 This is the normal operating
140. vice has the right to retest the equipment and verify compliance Hiermit wird bescheinigt daB die unterbrechungsfreie Stromversorgung QFE 500 VA 700 VA 850 VA 1 15 1 4 1 8 kVA 2 1 kVA 3 1 KVA 4 3 5 8 7 KVA 10 12 5 and 18 in bereinstimmung mit den Bestimmungen der Vfg 243 1991 und Vfg 46 1992 funkentst rt ist Der Deutschen Bundespost wurde das Inverkehrbringen dieses Ger tes angezeigt und die Berechtigung zur berpr fung der Serie auf Einhaltung der Bestimmung einger umt Eaton reserves the right to change specifications without prior notice Eaton Powerware and FERRUPS are registered trademarks and EnviroCom is a trademark of Eaton Corporation or its subsidiaries and affiliates Microsoft and Windows are registered trademarks of Microsoft Corporation HyperTerminal is a registered trademark of Hilgraeve TeleVideo is a registered trademark of TeleVideo Inc WYSE isa registered trademark of WYSE Technology Inc All other trademarks are property of their respective companies Copyright 2000 2011 Eaton Corporation Raleigh NC USA All rights reserved No part of this document may be reproduced in any way without the express written approval of Eaton Corporation Table of Contents 1 Introduction 2 Safety Warnings 3 UPS ren
141. w from its batteries when it runs on battery power this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an E or 46 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C OPERATION Table 5 Parameters continued Explanation Number of seconds that must elapse while running on inverter before comparing calculated run time to low run time alarm set point Used during battery test only to check for bad batteries Temperature measured in Celsius of the power factor module load resistor This parameter is only for models that monitor power factor module temperature for other models this parameter will always show 63 C The number of seconds the UPS will remain off after being shutdown by an OFF command a Shutdown command or after detecting a recoverable alarm condition Once this time delay has expired the UPS will attempt to restart and resume normal operations Setting this value to 0 disables the Auto Restart feature This parameter enables or disables the products ability to sense any alarm condition Possible Values 0 999 63 193 0 9999 0 1 Yes Parameter Parameter Name Password Sample Display Number Short Form Level 75 batttesttime btt 75BT Time 60s Service 76 pfmtemp 76 PFM Temp 286 Change Not pt Allowed autorestart 77 AutoRst 60s Service
142. wer and the battery runtime remaining is low The output voltage is below the alarm setting as determined by setup parameters 59 and 60 The output voltage is higher than the alarm setting as determined by setup parameter 61 The power requirements of the load have either exceeded the UPS capacity or there is a fault some where in the load TROUBLESHOOTING Alarm Message Low Battery Near Low Battery High Battery Low Runtime Low AC Output High AC Output Output Overload Table 20 Alarms Audio Code Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C Letter A 108 TROUBLESHOOTING What To Do Verify the rooms environmental controls HVAC are functioning correctly and maintaining a reasonable room temperature Ensure the input air vents at the front of the unit and the fan exhaust atthe back of the unit are not blocked Ensure the unit is not overloaded If the alarm condition continues bypass the UPS and turn the UPS switch off Contact your service representative Verify the rooms environmental controls HVAC are functioning correctly and maintaining a reasonable room temperature Ensure the input air vents at the front of the unit and the fan exhaust atthe back of the unit are not blocked Ensure the unit is not overloaded If the alarm condition continues bypass the UPS and turn the UPS switch off Contact your service repre
143. word Example password 377 enters the user level password Lets you set the value of any parameter You must enter the appropriate password before you reset the value See the Password command above Format PR parameter or name newvalue Example PR 0 815 resets the time parameter 0 to 8 15 a m Password None None None None None None None None None Depends on parameter password Depends on parameter password None Depends on parameter password COMMUNICATION Table 9 Commands continued Short Form f or he 0 time 0 time a 00 p pk pw pr Command format help history identify inverterlog logs off time off time autostart off cancel parameters paramkeywords password program f you change parameter 39 to Yes this command requires a user level password 78 Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev C COMMUNICATION Function Configures the RS 232 port so the connected terminal works like a control panel Shuts down the UPS output in 60 seconds if you enter shutdown alone or the number of seconds you specify after the command The READY indicator flashes until the UPS shuts down If you specify autostart the UPS restarts shortly after power returns Cancels a shutdown started with the shutdown command Turns off audibl
144. xternal Relay to Monitor the Dry Contacts on page 93 Options Remote Control Panel RCP You can connect an optional control panel to the RS 232 port to communicate with the FERRUPS UPS Optional RCPs work like the control panel that is standard on 4 3 kVA 18 kVA models if you have4 one of these models you can use a standard and optional control panel to communicate with the UPS at the same time The RCP provides quick easy communication with the UPS CheckUPS Software CheckUPS runs on your computer During a long power outage this optional software automatically shuts down the computer and the FERRUPS UPS before the UPS batteries run down It also lets you communicate with the UPS CheckUPS is available for most kinds of computers and operating systems Interface Kits f your computer or local area network has its own UPS monitoring or shutdown software you can use an Eaton interface kit These kits include cables cards adapters and instructions for interfacing between the UPS and your computer system EnviroCom EnviroCom and monitor the FERRUPS UPS alarm inverter contacts These devices use a telephone line to let you know when there is an alarm or when the UPS is running on battery power EnviroCom II includes a modem so you can communicate with the UPS from a remote location Eaton FERRUPS UPS 500 VA 18 kVA User s Guide 164201404 Rev 69 COMMUNICATION Setting Up RS 232 Communication Conn

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