Draytek VigorPhone 350 LCD Black
Contents
1. System Settings General SIP Settings SIP Accounts Network After you login move the cursor over the menu items on the left navigation bar to access the dropdown menus 3 1 Call History To check the call history from the web browser do the following 1 Click Call History The following screen will be displayed Call History This page allows you to check call log Call History Type Answered Calls Page none aime Duration Delete 2 If you intend to check the dialed calls select Call History Type as Dialed Calls Choose Answered Calls in Call History Type 1f you need to check the history of answered calls Choose Missed Calls to see the records of calls that you didn t answer Answered Calls Missed Calls Answered Calls Dialed Calle Call History Type 3 Select the page you want to display The details of phone number call time and duration of the each call record will then be shown 30 4 To remove certain Call History click in the Delete box of the corresponding option and then click OK button 5 To remove all Call History click Reset Call History 3 2 Phone Book The phone book menu allows you to add edit or delete any phone entry from the web browser To configure the phone book settings do the following 1 Click Phone Book The following screen will be displayed Phone Book This page allows you to add edit or delete phone name phone number and domain for your phone2. To synchronize clock with the NTP server 1 Choose Enable to enable NTP and enter the server information provided by your ITSP or MIS 2 Select the time zone you are in 3 Set up the synchronization time and system time 4 Click OK to save your settings or Cancel to cancel To configure date and time manually 1 Choose Disable to disable NTP 2 Enter the date and time manually on the Set System Time fields 3 Click OK to save your settings or Cancel to cancel 92 3 9 5 IP Mapping To set the IP mapping for hosts click Network gt gt IP Mapping The following screen will be displayed IP Mapping This page allows you to set IF Mapping for hostnames ee selec Delete Selected Delete ll Add To add a new hostname do the following 1 Inthe Add section enter the information for Hostname and IP field 2 Click OK to save your settings the added IP is displayed on the list or Cancel to cancel To edit a hostname do the following 1 Click the underlined number of the corresponding hostname 2 Edit the necessary information 3 Click OK to save your settings or Cancel to clear information back to original settings or Cancel to cancel edit function and go back to IP Mapping main window To delete a hostname do the following 1 Click the Select box of the corresponding hostname to delete 2 Click Delete Selected to delete the checked item or click Delete All to delete all hostnames 53 3 9 6 Routing T
3. 20 Press the New soft key Use the soft keys to do the following functions 2 3 e Edit To edit the selected item Apply To save and apply changes Back To go back to the previous level Calendar submenu You will see an alarm clock sign appearing on the bottom right corner of the phone screen to denote set schedule 2 6 System Settings System Settings enables you to configure the phone system Serial Number Factory Defaults 2 6 1 Date Time The system default is retrieving Date Time information from NTP server when it connects to Internet To manually set the date and time 1 Goto Network NTP amp Time Settings 2 Disable NTP For more information of Date Time setting you may go to Page 35 Network amp Time Settings 2 6 2 LCD Contrast To setup the LCD Contrast does the following 1 Choose the level of the contrast from 0 to 5 2 Select Press to apply level Save Press to save settings 2 6 3 LCD Back Light Timeout To setup the LCD Back Light Timeout does the following 1 Choose the Timeout from 10 to 60 seconds 2 Select Press to apply second Save Press to save settings 2 6 4 Firmware Version Firmware Version functions allows you to view the current firmware version on the display screen 21 2 6 5 Serial Number Serial Number function allows you to view the serial number of your VoIP phone 2 6 6 Factory Default Select to restore settings into factory defaul
4. Account Delete Away y No Answer 8522516 w O Ringing Timeout Disable Always To forward all incoming calls enter the phone number and a specific SIP account in the Always field Busy To forward incoming calls when the phone is busy enter the phone number and a specific SIP account in the busy field No Answer No Answer Forward allows you to forward the phone number and a specific SIP account when no answered for a period of time Select Ringing Timeout to set a period of forward time 10 sec 50 sec without answering the call 2 To activate the Call Forward select Enable of the corresponding option 3 To delete Always Forward Busy Forward or No Answer Forward setting check in the Delete box 4 Click OK to save your settings or Cancel to cancel 3 3 2 Speed Dial To configure speed dial settings through the web browser do the following 1 Click Phone Book gt gt Speed Dial The following screen will be displayed 32 speed Dial This page allows you to set speed dial settings a E PT gt peedDial ESTI ESO 0522516 W SpeedDial w ee k k k k k k k k k mT 2 Add the numbers that you want to set as speed dial BLF and select an existing SIP profile account 3 To delete a speed dial BLF number click the Delete box of the corresponding number 4 Click OK to save your settings Delete All to delete all speed dial numbers BLF or Cancel to cancel 33 3 3 3 Ring Tone
5. 1 Active Abbr Code Length Detected Account Add Pretix Posttix Bo e Remove Pretix Posttix No wt Co Care 3 Select Enable in Active field to activate the setting of the dial plan numbered 1 4 Input all the information required for the following parameters Abbr Code Set abbreviation digits to screen dialing numbers one by one from the beginning If it matches abbreviation digits then this dialing rule will be executed For example set Abbr Code as 3 It means any number dial from 3 will be followed this dialing plan Length Detected Set detecting length Once the length has matched VoIP phone will send out digits immediately Select from 03 20 digits in length through the drop down list Account Select a SIP account for this dialing plan Add Prefix Postfix Add the set prefix or postfix to match dialed number Remove Prefix Postfix Remove the prefix or postfix to match dialed number 5 Click OK to save your settings or Cancel to cancel To configure General Rule setting through the web browser do the following 1 Click Edit to add a new general dial plan rule The following screen will be displayed 36 Digit Map This page allows you to edit general rule for this device Edit General Rule Effective Length 0 aca ret 2 Select Enable Disable to activate deactivate general Rule 3 Select Effective Length to detect the entry digits match length If matches the entry digits then
6. book ll y l Phone Book Page CONC r TN il happy 035679595 052251 6iptel org Delete Selected Delete ll Add Phone 2 Select the page number that you want to view from the Phone Book Page option and then the web page will display all the phone book information for the selected phone book page 3 To remove a certain phone entry click in the Select box of the entry number that you want to remove and then click Delete Selected button 4 To remove all contact entries in the phone book click Delete All button 5 To add a phone entry input the contact information of all the required fields name number and domain of Add Phone section 6 To edit a phone entry click in the number column of the phone entry and edit the option s you want to change in the Edit Phone section 7 Click OK to confirm your settings or Cancel to cancel 31 3 3 Phone Settings The phone settings menu provides a number of options to configure your phone such as call forwarding date and time ringer voice mail settings and so on Read this section to adjust the settings to suit your own needs Call Forward Speed Dial Ring Tone Dial Plan Voice Settings 3 3 1 Call Forward To configure Call Forward settings through the web browser do the following 1 Click Phone Settings gt gt Call Forward The following screen will be displayed Call Forward This page allows you to set call forward settings stats Active O Number
7. 26 1 04 or after please follow the steps below to upgrade the firmware l Install firmware upgrading tool Router tools to your computer Please download it through the following link http www draytek com user SupportDLUtility php Connect your computer to the VigorPhone 350 PC port and configure static IP see below in your computer IP address 192 168 1 10 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 Make sure the cable between the computer and VigorPhone 350 is connected firmly Then unplug the power cable from VigorPhone 350 power off Press and hold ENTER and MENU buttons in the VigorPhone 350 panel Then plug in the power cable to VigorPhone 350 and release the ENTER and MENU buttons The LCM on VigorPhone 350 will show AUTO UPGRADE Wait for Image If it does not show such message please check the cable connection between VigorPhone 350 and computer and repeat step 4 Open DrayTek Firmware upgrade utility Type 192 168 1 2 in the field of router IP select the firmware file that you want to update then click SEND Firmware Upgrade Utility 3 6 2 lees Router IP Firmware File C WigorPhone 350 Firmware 12202 26 1 05 img OP Module Firmware Doo Operation blode Password pO Timeout Sec When you press SEND VigorPhone 350 LCM will show AUTO UPGRADE Upgrade rootfs after few seconds Then it will show AUTO UPGRADE Upgrade kernel AUTO UPGRADE Upgrade Phone AUTO UPGRADE Upgrad
8. CD Documentation l pe l pe l pe l pe l pe l pe l pe 1 2 Product Description This VoIP Phone features based on SIP RFC 3261 Please familiarize yourself with the functions of the VoIP phone 1 2 1 Front View 1 a GED L y G 5 a 7S WA o O SS O oO W0 JA LS oO id R O 5M__ gt RA B S A o w0 AR S ae AG NU Es q gt AU 121110 9 8 7 Co Item Name Description l Incoming call A red light indicates an incoming call indicator Display screen Displays calls and status information 3 4 way Navigation Press to scroll through lists and menus on the display keys 4 ENTER key Press to enter a menu 5 MENU Press to enter the menu options or exit to standby mode 6 VOICE MAIL Press to listen to voice mail messages Steady red lights on means there is a new voice message 7 Memory keys with Press any of the keys to speed dial the preset contact number LED indicators By enable BLF Busy Lamp Field to a specify SIP server each key Speed dial BLF enables indication of line status from a SIP server There are three status that BLF lights on Steady green lights when the line is not in use and registered to SIP server Steady red lights when the line is busy Blink red lights when the line is ringing 8 SPEAKER Activates the speakerphone to allow hands free conversations 9 Alphanumerical keys Press these keys to enter phone numbers and texts 10 Headset
9. Gall OM lO dci E iii 56 4 3 3 Conducting a Three Way Conference Call ccccccccccccnncccnnccconconncnnnnncnnnonanocnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnanos 57 434 Transenna Galli 57 4 529 Usage terco Funeral ex censeeees 57 4 3 6 Blocking All Calls Using the DND Func Mini is 57 43 CMECKING Vole Message Stat tddi 57 4 4 Set up VigorPhone 350 with Vigor PPBX2820 oocooooccccccoocconcononcnnnononconoonancnnnononcnnnnnnnrnncnnnns 58 Appendix A Upgrade VigorPhone 350 icooncccoonccconccccnonoccnnnnccnnnnccnnnnnnnnnrnnnnnrrnnannrnnaanennannns 63 vil viii Chapter 1 Overview VigorPhone enables you to make phone calls through the IP network instead of calling through a tradition local PSTN line It is workable with VigorIPPBX series for auto provision capability To manage various calling purposes VigorPhone supports multi sip registration with different accounts up to 10 and support G 722 codec for promoting voice quality The simple WEB UI based configuration allows you to operate VigorIPPBX with ease Read this user manual carefully to learn how to operate this product and take advantage of its features 1 1 Package Contents When unpacking the VoIP phone ensure all the following items are present and undamaged If anything appears to be missing or broken contact your dealer for a replacement 1 IP Phone main body 2 Handset 3 Phone Stand Bracket 4 Network Cable 5 AC Adapter 6 Quick Start Guide 7
10. Port 10000 10765533 2 Enter the SIP Port number and the RTP Port number provided by your ITSP or MIS 3 Click OK to confirm your settings or Cancel to cancel Note You need not modify the Port Settings unless otherwise requested 3 7 2 Codec Setting You can also configure the Codec priority and RTP packet length through the web browser To configure Codec settings from the web browser do the following 1 Click General SIP Settings gt gt Codec Settings The following screen will be displayed Codec Settings This page allows you to set codec settings for this device Codec Priority First Priority 3 711 U lay Second Priority 5 411 a lay Third Priority Fourth Priority a 4 5 Pl ha Qu uo RIP Packet Length 6 711 Frame Size 20 ms wal Gres Frame Size 30 me 6 729 Frame Size 20 ms w 6 722 Frame Size 20 ma a Cancel 2 Select the item you want to change and a drop down box will display the available options G 711 u law G 711 a law G 723 1 G729 G 722 NOTET a Due to the codec limitation only G 723 G 729 codec can be available when G 722 codec is not selected b When disable all the codec priority the SDP will automatically use G 711 codec as the default codec 3 Click OK to confirm your settings or Cancel to restore default value 4 Once updating Codec Priority it requires reboot the phone to make settings take affect 3 7 3 Other Sett
11. Press to activate a call using external headset 10 11 12 Soft Keys Icom Intercom Missed DND Do Not Disturb P book Phone Book Trans Transfer Conf Conference Schdl Schedule Select Edit Back Save Apply Info Information Function Keys LINE 1 LINE 2 HOLD REDIAL Volume control keys Press the button and the extension number you want to dial The call will be automatically established with the other end Press to view missed calls information Press to block all incoming calls Press to access the personal phonebook directory Press to transfer a call Press to initiate a conference call Press to create view edit or delete schedule Press to apply setting To edit the selected item To go back to the previous level Save the related information To save and apply changes Press to view settings of the selected option There are two LINEs buttons in this IP Phone Each line represented a SIP call for the following status The line is not used the line stays no lights Dialing a call the selected line key lights on steady green If a call has sent Green lights off and turns on steady red light When an existing call has been put on hold the represented Line lights blanking green Press to put an active call on hold Press to call from call history dialed Calls Press to increase or decrease the volume of the ringer tone or talking volume in handset handset or speaker
12. Quick Start Wizard Bf IPPBX Wizard Model Name Vigor2820 PBX Online Status Firmware Version 3 5 SSS Build Date Time Sep 8 2009 18 07 32 ADSL Firmware Version 211601 A Annex A ER gt i A 0 Oe 58 2 Click IPPBX Wizard to get the first screen as shown below IPPBX Wizard Extension amp Groups Setup Index 1 Extension Group Name VigorPhone for example sales Extension Group Number for example 100 Start Number of the extension Group 9 for example 101 Number of extensions in this group for example 10 max 20 Index Group Name Group Extension Hunt List Max 20 Extension VigorPhone 910 911 920 1P Pie N e Type the extension group name group number start number and number of extension fields Click OK to save them The new added group will be displayed on the screen Then click Next to access into next web page In the SIP Trunk Setup page you can set up to six SIP profiles outside lines at one time IPPBX Wizard Sip Trunk Setup Index 1 Profile Name 11 characters max Domain Realm 63 characters max Proxy 63 characters max Account Number Name 63 characters max Password 63 characters max Trunk number 3 characters max Index Profile Name Domain Realm Proxy Account Number Name Trunk Number 001 002 003 fy Sl A 99 5 Type the profile name domain realm proxy account number name password and trunk number fields then click OK t
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14. key Entering to the areas Phone Settings General SIP Settings SIP Accounts and Network submenus NOTE Default login in timeout 2 00 When you access the menu the display screen shows the menu options and the soft key There are four soft key located under the display screen Soft key items vary depending on the menu options For example the illustration below shows the main menu options and two available soft key Select and Back 4 Setup 01 00 00 2 Phone Book 3 Phone Settings 4 Alarm Clock Select Back 15 2 1 Call History The VoIP phone stores information about all calls made or received Missed Calls Call History Answered Calls Dialed Calls NOTE The lists are stored from the newest to oldest entries The oldest entries are deleted as new entries are added The maximum entry for each item is 200 records 2 1 1 Missed Calls The Missed Calls list consists of the calls that are not answered You can choose to dial save or delete or see details of a single missed call from the missed call logs For quick access to missed calls simply press the Missed soft key from the main menu Select a call from the list by pressing the up down navigation keys and choose a soft key option Use the soft keys to do the following functions e Dial Dial the number of the selected call Save Save the related information about the call e Detail Press to view a call details or enter to submenu Delete to er
15. of connection press Select to enter Static IP or PPPoE information 2 9 2 PC Port Settings To configure the PC Port settings use the soft keys to access the submenu options and perform necessary functions LAN settings have the following submenu options IP Address Select this option to modify the IP address Net Mask Select this option to modify the Net mask DHCP Server Select this option to modify the settings and enable disable DHCP server To configure the DHCP server settings the following items are required Lease Time Domain Name Primary DNS and Secondary DNS 2 9 3 VLAN Settings 26 To configure the VLAN settings use the soft keys to access the submenu options and perform necessary functions VLAN settings have the following submenu options Activation Select this option to enable disable VLAN connection Identifier Select this option to set up VLAN settings ID Priority Select this option to set the priority level 0 7 2 9 4 NAT Bridge This VoIP phone supports NAT Bridge setting To enable the NAT or bridge function do the following 1 Select NAT or Bridge 2 Press the Select soft key to choose between NAT or Bridge mode Press the Save soft key to save your settings 2 9 5 NTP Server The Network Time Protocol NTP is a protocol for distributing the Coordinated Universal Time UTC by means of synchronizing the clocks of computer systems over packet switched variable latency data
16. of the corresponding item to delete 2 Click Delete button To edit an SIP account setting do the following 1 Click the underlined ID number The following screen will be displayed SIP Account Settings This page allows you to set SIF ace Registration Registration ID Display Password Registration Serwer Expire Time DTMF Type Authentication Mame Proxy Server Realm Address Voice Mail Ping Before Register Send Keep Alive ff Overlap dial Status your ITSP or MIS in each field ounttor this device SIP Account 1 Enable Disable 0522516 oo iptel orc SIP Info 0522516 iptel org Disable Om oft Disable tall Disable registered OK Cancel Choose Enable for Registration to activate the account Next enter the information provided by The following options are available Registration Registration ID Display Enable disable this account Input the registration ID Input the user name Password Registration Server Expire time DTMF Type Authentication Name Proxy Server Realm Address Voice Mail Ping before register Send KeepAlive MWI Overlap dial Status Input the password Input the domain server address User can set the timeout duration for registration request Input the DTMF type options RFC2833 SIP Info Nortel Info and In Band Input the authentication name Input t
17. other heat sources The housing and electronic components may be damaged by direct sunlight or heat sources O Do not deploy the cable for LAN connection outdoor to prevent electronic shock hazards O Keep the package out of reach of children O When you want to dispose of the device please follow local regulations on conservation of the environment We warrant to the original end user purchaser that the device will be free from any defects in workmanship or materials for a period of two 1 years from the date of purchase from the dealer Please keep your purchase receipt in a safe place as it serves as proof of date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials we will at our discretion repair or replace the defective products or components without charge for either parts or labor to whatever extent we deem necessary tore store the product to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal value and will be offered solely at our discretion This warranty will not apply if the product is modified misused tampered with damaged by an act of God or subjected to abnormal working conditions The warranty does not cover the bundled or licensed software of other vendors Defects which do not significantly affect the usability of the product will not be cov
18. size Options are 20 30 40 50 60 80 ms 2 6 G 723 Frame Size This function allows you to select the G 723 frame size Options are 30 60 90 120 150 180 ms 2 7 7 G 729 Frame Size This function allows you to select the G 729 frame size Options are 20 30 40 50 60 80 ms 2 7 8 G 722 Frame Size This function allows you to select the G 722 frame size Options are 20 30 40 50 60 80 ms 2 7 9 Signaling Precedence This function allows you to select 0 3 priority level 2 7 10 Voice Precedence This function allows you to select 0 3 priority level The following soft keys are displayed on the screen when entering Globe SIP settings Delete Press to delete a character value Clear Press to clear the entire value Edit Press to edit the selected submenu option Save Press to save the specified SIP Listen Port Apply Press to save and apply Global SIP settings Back Press to go back to the previous level Main Menu 2 8 SIP Accounts You can configure settings for up to ten SIP accounts with different SIP proxy You will be able to make calls only after your SIP account is activated To configure an SIP account setting from the phone 1 Select one of the ten SIP accounts to display the submenu The following items are required e Registration Enable disable this account Registration ID Input SIP ID Display name Input the user name The user name will be used for LCD SIP Profile name Password Inp
19. 0950 Safety of Information Technology Equipment Table of Contents Chapter TOVeieWinitid ae os wc ico es es wet sd wet ance eed dt 9 Ae dt ACK AGC Content 9 1 2 Product DESCRIOUION cts seis tice verre tented et A a tee eatery yale 10 AO VOW alata road ai 10 ONO 12 ls Setting Up tne PHONG acid 13 Chapter 2 Display Screen Configuration cccccsssseeeesesseeseesseeeeesseeseenseeseenseeseenneees 15 2 1Galll HISTON ss tao 16 A a 16 22 Answered AIS nasal aid padilla dinos 16 E wielpasateetaetes tS eb oe selena a hat aipe ces phoma ea atlases nnaea Pd ten ta edo een Pessoa enmesaee 16 EEF MOMG BOOK srine n O menteainacn E E 17 2 21 Creating a NEW ENY aserne A E E E 17 222 Modifying or Deleting a Contact ni A EA ee ee 17 ZS PRONE SCHINGS ii a a a a a 17 A aa a analanseseoniestauacene 18 2o 2 BUS A 18 2 NO PAINS WE FONA Oneec e ea a E 18 2 3 4 Speed Dial BLF Busy Lamp Field cccccccsssecccccessececceesececceeuseceeceeueeeecseusececsseaseeeessesaseeesssegseeees 18 Poo RRO LONE mere ae a a tee TR ter ate CPS rr eR ee ee See 19 2 3O MUSIC ON HO 0 Reet seem Rece ee ene ner enter a 19 R PAULO AS it ti io iia N 19 O Geman eee nto EY nItem Ca ce N AN eto ee ne et 20 2A TA TING igh amr esate cana natal a Gabe meu a antl alice tego aeec E E altuuciee 20 2 4 2 Repeat 20 A AAA o Ao 20 Ap 1 VIEWING the schedule Listo ii id 20 2002 SEUNG UD Schedule 20 ES o e a E PO A 21 26 i B gel Bl a Ren Tore men rt
20. 1 Always Forward Always Forward allows you to set the account number to which all incoming calls are to be forwarded This function requires you to input the following e Number The phone number to forward all incoming calls e Account This refers to the SIP account number Use the soft key to delete clear and save entries or to go back the previous menu Once you have completed Number and Account settings using Edit to enable Always Forward 2 3 2 Busy Forward Busy Forward allows you to set the account number to which incoming calls are to be forwarded when the line is busy This function requires you to input the following e Number The phone number to forward incoming calls e Account This refers to the SIP account number Use the soft key to delete clear and save entries or to go back the previous menu Once you have completed Number and Account settings using Edit to enable Busy Forward 2 3 3 No Answer Forward No Answer Forward allows you to forward the phone number and a specific SIP account when no answered for a period of time This function requires you to input the following e Number The phone number to forward incoming calls e Account This refers to the SIP account number e Timeout This refers to a period of time 10 sec 50 sec without answering the call Use the soft key to delete clear edit and save entries or to go back the previous menu Once you h
21. Appendix A for upgrade 3 6 2 Backup amp Recover Setting You can backup or recover the VoIP Phone configuration into a file to your PC The setting is only accessible through the web browser Do the following 1 Click System Settings gt gt Backup amp Recover The following screen will be displayed Backup amp Restore This page allows you to backup or restore the system configuration Backup System Configuration Configuration File Please click Backup icon to create backup configuration file Restore System Configuration 2 Click Backup button in the Backup System Configuration section to create the configuration files And click the file name to save the configuration file into your PC 3 The section of Recover System Configuration is used to restore the system configuration from a previously saved configuration file Click Browse button to select a backup file from the PC 4 Click OK to execute restoring system configuration 5 After file upload is completed the system will reboot 42 3 6 3 Administrator Password The system authority menu is only accessible through the web browser To change the user name and password do the following 1 Click System Settings gt gt Administrator Password The following screen will be displayed Administrator Password This page allows you to change the login username and password for this device Confirmed Password Po 2 Enter the new username and the new password
22. Enter the new password again in the Confirm Password field to confirm 3 Click OK to save your settings or Cancel to cancel 3 6 4 Factory Default You can reset all the settings on the VoIP phone to restore factory default settings 1 Click System Settings gt gt Factory Default The following screen will be displayed Factory Default This page allows you to load factory default setting for this device Using factory default configuration 2 Click OK 3 A confirmation message appears Click OK to proceed with reset The system will automatically reboot 3 6 5 Reboot To reboot the VoIP phone manually do the following 1 Click System Settings gt gt Reboot The following screen will be displayed 43 Reboot System This page allows you to rebootthe system NA A A Reboot system 2 Click OK 3 A confirmation message will appear click OK to proceed with reboot Click Cancel to cancel reboot 3 7 General SIP Settings The General SIP settings allow you to configure the port and codec priority and signal or voice precedence settings Port Settings Codec Settings Other Settings 3 7 1 Port Setting This setting menu is only accessible through the web browser To configure the port setting do the following 1 Click General SIP Settings gt gt Port Settings The following screen will be displayed Port Settings This page allows you to set port number for this device SIF Port 3060 11065533 RTP
23. IP3 915 ls SIP4 SIPS SIP6 Y ISDN1 TE ISDN2 TE p pa gt a Type in Extension Number and Password IP PBX gt gt Extension Profile Internal Phone Extension Index 1 Internal Phone Extension Active Enable ODisable Extension Number 911 User Name Cl Authentication Password eee E mail Address voice mail Password 205 MII Notify User who Subscribed Force Notify User Outgoing Call Use Msip1 Misip2 Msia Msip4 Msips Misips Miispni Te M ISON2 TE Answer Mode No answer after 120 sec then Keep Ring K Busy then Do Nothing o M Not on line Do Nothing v Then connect VigorPhone to the network Each user of VigorPhone can get the extension number password respectively The log in request will be displayed on the screen of the phone Please input the extension number Press OK Ext Number 13 12 05 9110 61 12 Next input the password Press OK ext Password 13 12 05 xxx 13 VigorPhone can automatically configure itself with settings coming from Vigor PPBX 2820 Successful message will be shown as below Now all the configurations have been done 13 12 06 Auto Configuration Ext911 Success 14 Now the extension number has been registered by VigorPhone successfully See the number on the right side of the arrow Thursday 13 12 08 lt J 62 Appendix A Upgrade VigorPhone 350 If the VigorPhone 350 Firmware Version is 12202
24. To configure ring tone settings through the web browser do the following 1 Click Phone Settings gt gt Ring Tone Ring Tone This page allows you to set delete or Upload favorite ring tone for this device Ring Tone Action Set Upload Delete Ring Tone Mame RingTonel Music On Hold 2 Choose Set to enable the ring tone Select the Ringtone Name from the drop down box according to your preference 3 Choose the Music On Hold settings select Enable to enable music on hold or Disable to disable it 4 Click OK to save your settings or Cancel to cancel To upload a new ring tone from your personal computer drive do the following 1 Choose Upload to enter the ring tone upload setting page Ring Tone This page allows you to set delete or Upload favorite ring tone for this device 2 Input the Ring Tone Name 3 Click the Browse button to select the location of the new ring tone file that you want to set 4 Click OK to save your settings or Cancel to cancel NOTE This VoIP Phone can only accept PCM unsigned 8 bit mono ring tone format e g wav and the file size should keep within 200kb 34 To remove a ringer do the following 1 Choose Delete to display all the ringers currently stored in the phone Ring Tone This page allows you to set delete or Upload favorite ring tone for this device Ring Tone Action Set Upload 2 Delete ID Ring Tone Mame Select 2 Check the S
25. a OP ae in FT a S it IP Phone Your reliable networking solutions partner User s Guide v1 2 VigorPhone 350 User s Guide Version 1 1 Date 21 06 2011 Copyright Information Copyright Declarations Trademarks Copyright 2011 All rights reserved This publication contains information that is protected by copyright No part may be reproduced transmitted transcribed stored in a retrieval system or translated into any language without written permission from the copyright holders The following trademarks are used in this document O Microsoft is a registered trademark of Microsoft Corp O Windows Windows 95 98 Me NT 2000 XP Vista and Explorer are trademarks of Microsoft Corp O Apple and Mac OS are registered trademarks of Apple Inc O Other products may be trademarks or registered trademarks of their respective manufacturers Safety Instructions and Approval Safety Instructions Warranty Be a Registered Owner Firmware amp Tools Updates O Read the installation guide thoroughly before you set up the device O The router is a complicated electronic unit that may be repaired only be authorized and qualified personnel Do not try to open or repair the router yourself O Do not place the device in a damp or humid place e g a bathroom O The device should be used in a sheltered area within a temperature range of 5 to 40 Celsius O Do not expose the device to direct sunlight or
26. able You can set routing table through the web browser To do this click Network gt gt Routing Table The following screen will be displayed Routing Table This page allows you to set routing table for this device No P Netmask Gateway Interface Select Ada IP 192 166 7125 Metmask 255 255 255 0 Gateway 192 166 1 50 Interface PE Port To add a new routing table do the following 1 Inthe Add section enter the information for IP address Netmask and Gateway field 2 Select the Interface options are LAN Port PC Port and Bridge 3 Click OK to save your settings the added routing table is displayed on the list or Cancel to cancel To edit a routing table do the following 1 Click the underlined number of the corresponding hostname 2 Edit the necessary information 3 Click OK to save your settings or Cancel to reset information back to original settings or Cancel to cancel edit function and go back to IP Mapping main window To delete a routing table do the following 1 Click the Select box of the corresponding routing table to delete 2 Click Delete Selected to delete the checked item or click Delete All to delete all routing tables 54 Chapter 4 Operation 4 1 Answering a Call An incoming call is indicated by a ringing tone and a red light on the incoming call indicator You can answer the call by doing one of the followings 1 Pick up the handset to answer the call 2 Press the Speaker
27. add prefix in front of entered 4 Entering Prefix digits to matched length dialed number 3 3 5 Voice Settings You can configure the tone frequency and cadence in voice settings menu The voice setting is only accessible through the web browser Do the following 1 Click Phone Settings gt gt Voice Settings The following screen will be displayed 37 Voice Settings This page allows you to configure voice setting for this device Play Dial Tone Frequency Play RingBack Tone Frequency Play Busytone Frequency Play RingBack Tone cadence 1440 m On tu cn o 440 o 450 j 620 Ja Oo Ja aw F J a ms Ott Play Busytone cadence m On 240 mz Ott Side Tone Switch Disable Handset Digital In Gain Level 10 Handset Analog In Gain Level ll Handset Out Gain Level 10 Speak Out Gain Level10 Mic Digital In Gain Level10 Mic Analog In ain Level ll Headset Digital In Gain Level lu Headset Analog In Gain Level lu Headset Out Gain Level10 2 The following options are available Play Dial Tone Frequency Set the dial tone frequency range when you pick up the handset Play RingBack Tone Frequency Set the ring tone you hear before the recipient of your call picks Play Busytone Frequency up and answers your call Set the busy tone frequency range when the number you dial is busy Play RingBack Tone cadence Set the ring back tone cadence range y
28. ase a record Back Press to go back to the previous level Call History submenu 2 1 2 Answered Calls The Answered Calls list consists of the most recent numbers answered You can choose to dial save or delete or see details of a single entry from the answered call logs Select a call from the list by pressing the navigation up down keys and choose a soft key option Use the soft keys to do the following functions e Dial Dial the number of the selected call eo Save Save the related information about the call e Detail Press to view a call details or enter to submenu Delete to erase a record Back Press to go back to the previous level Call History submenu 2 1 3 Dialed Calls The Dialed Calls list consists of the most recent numbers dialed You can choose to save dial or view a single entry from the dialed call logs Select a call from the dialed history by pressing the up down navigation keys and choose a soft key option Use the soft keys to do the following functions e Dial Dial the number of the selected call Save Save the related information about the call e Detail Press to view a call details or enter to submenu Delete to erase a record Back Press to go back to the previous level Call History submenu 16 2 2 Phone Book The phone book feature enables you to view and create entries for your contacts and edit their contact information NOTE The lists are stored from the newest to ol
29. ave completed Number Account and Timeout settings using Edit to enable No Answer Forward 2 3 4 Speed Dial BLF Busy Lamp Field Speed Dial Allows you to enter an index code press a button to place a call rather than dialing the number manually 18 BLF Allows you to monitor the line status in use idle busy of a phone line associated with a speed dial button You can assign 16 speed dial or BLF up to hotkeys to this VoIP phone Select one of the memory keys you want to assign speed dial number Press Select soft key To assign speed dial you are required to input the following e Number The phone number to assign speed dial e Account This refers to the SIP profile created in this VoIP Phone e Speed Dial BLF Select Speed Dial or BLF mode Once you have completed Number and Account settings using Edit to select Speed Dial or BLF Use the soft key to do the following functions Delete Press to delete a character value Clear Press to clear the entire value Save Press to save speed dial settings Back Press to go back to the previous level Speed Dial submenu Edit Press to modify the selected setting 2 3 5 Ring Tone The VoIP phone provides 3 ring tone types You can select the ring tone type according to your preference You can also upload the ring tones you like from the web To set the ring tone type do the following 1 Us
30. be registered to a SIP server If there is more than one account registered you can use 4 way Navigation keys up or down to select an account first 4 2 5 Speed BLF Busy Lamp Field 55 You can use the speed dial hotkeys located on the right side of the phone to configure the most commonly dialed numbers Use the function to dial a number quickly instead of keying in a complete number To call a number using speed dialing press the speed dial memory hotkey 1 16 that has been assigned to the phone number from the numeric keypad 4 2 6 Dialing to Multiple SIP Accounts This Phone allows two simultaneously SIP calls at the same time You can use line buttons LINE 1 and LINE 2 to make receive switch two calls Each line button has a LED back light to help user identify line status e Green light means dialing status e Red light means occupied Ring status e Green light blinking means Hold Status For example First Call Dialing by LINE button or using handset headset or speaker Second Call Dialing by LINE2 button or press Hold key to put the first call on hold Each of the line buttons LINE 1 or LINE 2 is represented with a virtual SIP channel By default outgoing call uses the first VoIP account You can switch to another account by pressing the navigation key up and down For example Configure ACCOUNT 1 and ACCOUNT 2 with Registration ID as VoIP1 VoIP respectively and ensu
31. dest entries The oldest entries are deleted as new entries are added The maximum entry for each item is 200 records 2 2 1 Creating a New Entry To create a new entry follow the steps below 1 Press New 2 Type the name of the new contact 3 Input the number of the new contact 4 Press navigation down key to input Domain address or press Edit to choose Domain of the contact s IP address 5 Press the Save soft key to save the new contact s information NOTE There are three options in Domain field a Empty VolP Phone will deliver dial the number into the current selected SIP profile b User Define Entering SIP domain manually c Select an existing SIP profile 2 2 2 Modifying or Deleting a Contact To modify contact information follow the steps below 1 Select the contact to modify or delete 2 Press Detail then select Edit to modify or select Delete to erase the current record Use the soft keys to do the following functions e Dial Dial the number of the selected contact o New Create a new contact and save the contact information name number and domain name e Detail Press to view contact information or enter to submenu Edit Delete to modify erase a record Back Press to go back to the previous level Main Menu 2 3 Phone Settings Phone Settings allows you to set up phone features such as call forwarding speed dialing and more 17 Music On Hold Auto Answer 2 3
32. e PPPoE Setting pl VLAN Setting O Enable Disable O 4094 OF There are IP Types for you to choose Select the one you need and fill in the required information Enter the IP address Enter Net mask Enter the Gateway IP Enter the primary DNS server Enter the secondary DNS server Network connects to this server in case the primary DNS server is not available Enter the Mac address Enter user name Enter the password of PPPoE settings 50 Keep Alive Mode Select option Ping DNS1 or Ping Remote IP Remote IP Enter remote IP address Activation Select On for activating VLAN setting Identifier Priority The Identifier and Priority fields are enabled for user input Enter the necessary information Click OK to save your settings or Reset to cancel 3 9 3 PC Port Settings To configure LAN settings and DHCP server setting from the web browser click Network gt gt PC Port Settings The following screen will be displayed PC Port Settings This page allows you to configure PC Port settings for your computer connection PC Port Settings P Bddress 192 168 123 1 Metmazk 255 255 255 0 Mac Address 00 0e 43 c0 0202 DHCP Server DHCP Server 2 Enable Disable Start IP End IF Lease EE minutes Domain Mame Primary DMS i secondary DNS To configure PC Port settings do the following 1 Select a suitable mode options are NAT This will enable PC port S
33. e Successful boot When the LCD shows AUTO UPGRADE Upgrade Successful boot VigorPhone 350 will reboot automatically to finish the upgrading procedure 63 10 Update steps is completed you can connect the VigorPhone 350 LAN port to IPPBX to use VigorPhone 350 Note If the VigorPhone 350 Firmware Version is 12202 26 1 03 or before please update it to 12202 26 1 04 via VigorPhone 350 webpage before upgrading to 12202 26 1 05 or later 64
34. e the up and down navigation keys to select the ring tone you prefer and then press the Select soft key to confirm your selection 2 Press the Save soft key to save your settings To adjust the ring tone s volume simply press the upper bottom end of the volume control key to increase decrease the ring tone volume 2 3 6 Music On Hold The Music on Hold function enables the VoIP phone to play music when a caller is placed on hold Disable Select to disable this function e Enable Select to enable this function Press the Save soft key to save Music On Hold settings When you enable the Music On Hold function next time you receive a second call press the Hold soft key to attend to the new call and the first caller will listen to the music while waiting for you to answer 2 3 7 Auto Answer When Auto Answer is enabled VigorPhone 350 will automatically answer the incoming call in speakerphone mode e Disable Select to disable this function Enable Select to enable this function Press the Save soft key to save the settings 19 2 4 Alarm Clock The Alarm Clock submenu allows you to set the phone to sound an alarm at a specific time 2 4 1 Alarm Time Specify the time for the alarm to sound Use the soft keys to do the following functions e On Off Press to turn alarm on or off e Edit Press to edit the alarm time Apply Press to save and apply settings Back Press to go back to the previous level Ma
35. elect box of the ring tone that you want to remove 3 Click OK to save your settings or Cancel to cancel 3 3 4 Digit Map You can use this setting to modify the method used to filter the phone numbers A digit map gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server for resolution into an IP address With the flexible dial plan provided by the phone user can easily implement the following functions Replace delete or add prefix postfix of the dialed number Place the call to different SIP servers according to the prefix postfix To configure individual dial plan setting through the web browser do the following 1 Click Phone Settings gt gt Digit Map The following screen will be displayed Digit Map This page allows you to add editor delete digit map rule Digit Map Page none none none Dialing Timeout 4 Abbr Add Remove Code Pretix Posttix Prefix Posttix Add Type Active Effective Length Add Prefix General Rule Mo data Mo data Moa data Edit NOTE The Dialing Timeout is the mechanism that set a timer for sending out dialing digits automatically after the last entry for a period of time without press key Select from 1 10 seconds 2 Click Add to add a new dial plan The following screen will be displayed 35 Digit Map This page allows you to create a new digit map for this device Add Digit Map No
36. ered by the warranty We reserve the right to revise the manual and online documentation and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes Web registration is preferred You can register your device via http www draytek com Due to the continuous evolution of DrayTek technology all devices will be regularly upgraded Please consult the DrayTek web site for more information on newest firmware tools and documents http www draytek com Regulatory Information Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the use is encouraged to try to correct the interference by one of the following measures O Reorient or relocate the receiving antenna O Increase the separation between the eq
37. etting required fields for user input Enter IP address Netmask and Mac address Bridge Configure PC port mode using Bridge settings 2 If NAT is selected you can activate DHCP Server settings The required information are as follows DHCP Server Select whether to enable disable DHCP server Start IP Input Start IP address End IP Input End IP address Lease Input lease time in minutes Domain Name Input domain name Primary DNS Input the primary DNS server Secondary DNS Input the secondary DNS server 3 Click OK to save your settings or Cancel to cancel 3 9 4 NTP amp Time Settings The NTP amp Time Setting enables you to configure the date and time of the VoIP phone manually or synchronize the clock with the NTP Network Time Protocol server and specify the time zone you are in The NTP function should be disabled if you want to set the date and time manually To access NTP amp Time settings click Network gt gt NTP Settings The following screen will be displayed NTP amp Time Settings This page allows you to set MTF server and time settings for this device NTP Enable Disable Primary Server ripucsdecu Select ntp uesd edulus y clock nc fukuoka u acjp Select Clack nc tukuoka u ac p JP Secondary Server Location GWT 8 00 Taipei Daylight Saving off Auto Always 3 dc hh er Sync Time EN Set System Time E ir oz e Ce MM OD AR min
38. he call 4 3 6 Blocking All Calls Using the DND Function The DND Do not Disturb feature allows you to reject and block all incoming calls without ringing your phone To activate the DND function follow the steps below 1 Press the DND soft key on the phone A DoNotDisturb message is displayed on the screen 2 Press the DND soft key again to disable the DND function 4 3 7 Checking Voice Messages Press Voice Mail button to access voice mail If the Voice Mail button lights red it indicates that you have at least one new message left in your voicemail box 57 NOTE If there is more than one SIP profile in this phone use NAVI key up down to select different SIP profile voice mail boxes To enable Voice mail feature please check with service provider for more information 4 4 Set up VigorPhone 350 with Vigor PPBX2820 DrayTek Vigor PPBX 2820 Vigor PPBX 2820n supports the function of auto provisioning VigorPhone 350 is also capable of auto provisioning it can get a configuration text file from the Vigor PPBX 2820 series The configuration file contains SIP settings that the SIP devices can register with Vigor PPBX 2820 series Vigor PPBX 2820 Internet VigorSwitch P2260 PoE Switch VigorPhone 350 VigorPhone 350 l Configure the extension number and password for each IP phone on Vigor PPBX 2820 You can configure extensions from IP PBX Wizard Vigor PPBX 2820 System Status
39. he proxy server address Input the domain name Input the voice mail speed dial number Disable Enable The setting is used to ping another device on the Internet from the VoIP phone to make sure the Internet connection works properly On Off Typically enabled to instruct the phone to send SIP keep alive messages for maintaining a pinhole in the user s firewall through which SIP messages can pass Disable Enable When this setting is enabled the LED on the top of the phone set will blink when there is voice message left by the incoming call Disable Enable This function is to change your custom of phone dialing The usual way of dialing out is to pick up the handset and dial the number directly However the way to dial VoIP phone call is to pick up the handset dial the number and 1 wait for timeout or 2 press to send out the number or 3 press the Dial button on IPPhone If you enable this function the way of dialing VoIP phone will be the same as general analog phone That is simply dial the number and no need to wait or press any other button Note the IP PBX also needs to turn on this feature Displays the status of the SIP Account ON means registered OFF means un registered 3 Click OK to confirm your settings or Cancel to cancel NOTE You can register up to ten SIP accounts However you will always call out with the first account number registered 3 9 Network Network menu allow
40. in Menu 2 4 2 Repeat Setting Repeat On enables the alarm to sound everyday at the specified time Use the soft keys to do the following functions e On Off Press to set repeat on or off e Apply Press to save and apply settings e Back Press to go back to the previous level Main Menu 2 5 Calendar Use the Calendar function to plan your schedules This function allows you to let the phone remind you through a ring at the scheduled time You can use the navigation keys or the Goto soft key to select a date on the calendar Use the soft key to do the following functions e Schdl Press to create view edit or delete schedule New Press to create a new schedule e Goto Press to enter and go to a specific date O Back Press to go back to the previous level Main Menu 5 1 Viewing the Schedule List Select the date on which you want to view the schedule list 2 1 2 Press the Schdl soft key you will see the schedule list set for the selected date 3 Use the soft key to do the following functions e New Press to create a new schedule Detail Press to view the selected schedule When the schedule is displayed on the screen you can edit and delete the schedule using the soft key e Back Press to go back to the previous level Calendar submenu 2 5 2 Setting up Schedules You can make schedules notes in the phone as your daily reminder Follow the steps below 1 Select the date to setup schedule
41. ings To set other Global SIP settings through the web browser do the following 1 Click Global SIP Settings gt gt Other Settings The following screen will be displayed 45 Other Settings This page allows you to set other settings for this device Signaling PrecedencelTos Of Routing Ww Voice Precedence Tos OfFouting v RFC2633 Payload Type 101 96 1 27 2 Select the Signaling Precedence ToS from the options 0 Routing 1 Priority 2 Immediate 3 Flash 4 Flash Override and 5 CRITIC ECP 3 Select the Voice Precedence ToS from the options 0 Routing 1 Priority 2 Immediate 3 Flash 4 Flash Override and 5 CRITIC ECP 4 Enter settings for RFC2833 Payload Type between 95 255 Default value is 101 5 Click OK to confirm your settings or Cancel to cancel 3 8 SIP Accounts To configure the SIP account setting from the web browser click SIP Accounts The following screen will be displayed SIP Accounts This page allows you to set SIF account for this device SIP Accounts ID Username Registration Server Status Registration Select 1 0522516 Intel org registered Enable d 2 99205102 ubsip ublink org Enable d 3 OFF Disable d 4 OFF Disable d 5 OFF Disable d G OFF Disable d d OFF Disable d OFF Disable d g OFF Disable d 10 OFF Disable d 46 To delete an SIP account do the following 1 Click the Select box
42. key on the phone to answer the call 3 Press the Line 1 Line 2 on the phone to answer the call NOTE You may also set Auto Answer to pick first in progress call automatically 4 2 Making a Call 4 2 1 Dialing with the Keypad 1 Enter the telephone number with the alphanumerical keypad as shown below If you enter an incorrect digit press the Delete Clear soft key to erase the incorrect digit 2 After entering the number you want to call press the key to force dialing or wait for 4 seconds before the number is dialed automatically NOTE You may change waiting time from Web Configuration gt Dial Plan gt Dialing Timeout See page 20 for more information 4 2 2 Looking up a Number from the Phone Book You can call your contacts using the contact information stored in the phone book To make a call to a person from the phone book follow the steps below 1 Press the Menu key to display the menu options 2 Select Phone Book and press the Enter key to display your phone book 3 Scroll through the list until you find the contact you want to call 4 Select the name you want to make the call and press the Dial soft key or pickup handset headset to make the call 4 2 3 Making a Call to an IP Address You can also make a call to an IP address by inputting the IP address with the keypad For example 192 168 1 100 4 2 4 Making a Call to SIP Server In order to make a SIP call the phone must
43. networks This VoIP Phone supports getting date amp time from NTP server or enters date amp time manually To configure the NTP Server settings use the soft keys to access the submenu options and perform necessary functions NTP Server settings have the following submenu options NTP Select this option to enable disable NTP server connection Primary Server Select this option to set the primary server Secondary Server Select this option to set the secondary server From the NTP Server submenu e Press the Select soft key to select from a list of servers to assign as primary secondary server e Press the Edit soft key to input the server address manually Time Zone Select this option to select time zone settings from a list Location Select this option to select location from a list 2 2 9 6 LAN Port MAC Address You can configure the LAN Port MAC Address settings from the VoIP phone 1 Select LAN Port MAC Address and then press the Edit soft key 2 Input the LAN Port MAC address manually 3 Press the Save soft key to save your setting 2 9 7 PC Port MAC Address You can configure the PC Port MAC Address settings from the VoIP phone 1 Select PC Port MAC Address and then press the Edit soft key 2 Input the PC Port MAC address manually 3 Press the Save soft key to save your setting NOTE To activate the MAC address please reboot VoIP Phone manually 28 Chapter 3 Web Configuration This chapte
44. o save them The new added profile will be displayed on the screen Index Profile Name Domain Realm Proxy Account Number Name Trunk Number SalesMarket 192 168 1 55 nat draytel org 5065 salesgroup 001 002 003 004 005 006 Pie a je pp ja 6 Click Next to access into office hours setup page IPPBX Wizard Office Hours Setup Now You can make the work time schedule of your office Min When do you start working in the morning When do you have a rest at noon When do you start working in the afternoon When do you leave the office Is this schedule available at weekend 7 Please specify office hours including starting point and ending point on duty day s Then click Finish to save the settings and exit the wizard work time schedule of your office Hour Min ng in the morning 00 t at noon ng in the afternoon 13 w 00 w office 17 30 at weekend O Yes No 8 10 11 After finishing the Wizard please go to IPPBX gt Extension to configure the Extension Number and the Password settings Click the index number 1 IP PBX gt gt Extension Internal Phone Extension Index Ext Name Email Address Outgoing Call Status SIP1 SIP2 SIP3 1 911 les SIP4 SIPS SIP6 Y ISDN1 TE ISDN2 TE SIP1 SIP2 SIP3 912 So SIP4 SIPS SIP6 Y ISDN1 TE ISDN2 TE SIP1 SIP2 SIP3 913 as SIP4 SIPS SIP6 Y ISDN1 TE ISDN2 TE SIP1 SIP2 SIP3 914 acne SIP4 SIPS SIP6 Y ISDN1 TE ISDN2 TE SIP1 SIP2 S
45. ou hear before the recipient Play Busytone cadence Side Tone Switch Handset Digital In Gain Handset Analog in Gain Handset Out Gain of your call picks up and answers your call Set the busy tone cadence range when your line is busy Select whether to Enable Disable side tone switch Set the volume sent in from a digital handset from Level 1 20 Default is Level 10 Set the volume sent in from an analog handset from Level 1 20 Default is Level 10 Set the volume sent out from the handset from Level 1 20 Default is Level 10 38 Speak Out Gain Set the volume sent out from the microphone from Level 1 20 Default is Level 10 Mic Digital In Gain Set the volume sent in from a digital microphone from Level 1 20 Default is Level 10 Mic Analog in Gain Set the volume sent in from an analog microphone from Level 1 20 Default is Level 10 Headset Digital In Gain Set the volume sent in from a digital headset from Level 1 20 Default is Level 10 Headset Analog In Gain Set the volume sent in from an analog headset from Level 1 20 Default is Level 10 Headset Out Gain Set the volume sent out from the headset microphone from Level 1 20 Default is Level 10 Frequencies should be configured with known values to avoid uncomfortable high pitch sounds 3 Click OK to save your settings or Cancel to cancel 3 4 Alarm Clock The Alarm Clock menu allows you to set the alarm of your VoIP phone through the web b
46. phone 11 1 2 2 Back View Item Name Handset Jack Headset Jack LAN PoE Port T lala O 9 4 3 Description Connects to the phone RJ 9 Connects to an external headset RJ 9 Connects to LAN cable 10 100Mbps RJ 45 port for LAN uplink PC Port connection If you are using Power over Ethernet PoE the power to the phone is supplied when you connect the Ethernet cable Draws power from either spare line or signal line Connects to PC 10 100Mbps RJ 45 port for PC downlink Power Jack connection Connects to AC power adapter 12V DC power port 12 1 3 Setting Up the Phone The following illustration shows how to connect the VoIP phone to power LAN WAN and the handset or a headset 13 This page is left blank 14 Chapter 2 Display Screen Configuration The menu directory enables you to setup the product configuration from Phone Settings VoIP settings and Network settings Follow these steps to access the menu and the menu items A 05D Press the Menu key to access the menu Scroll through the main menu options system Settings using the 4 way navigation keys and press the Enter key to view the submenu General SIP Settings Repeat the previous step to browse through the menu items submenus and SIP Accounts options i Press the Back soft key to cancel your selection and go back to the previous level of the menu To choose a menu setting press the Enter
47. r contains important information to help you configure the settings for your VoIP phone from the web browser If your VoIP phone is using factory default it sets LAN PoE port as DHCP client and enable Bridge mode for PC port To access the web configuration menu do the following 1 Connect one end of the Ethernet cable provided to the LAN PoE port of your phone to your router with DHCP service enable 2 Connect one end of the network cable to the PC port of your phone connecting to your personal computer 3 Plug in the power of the VoIP phone Select the Menu soft key 4 Select Network LAN Port Settings and then press the Info soft key You should be able to see the IP address displayed on the LCD screen Open your browser such as Internet Explorer Firefox etc and type in the web address of the phone For example if the IP address you obtain in step 4 above is 192 168 1 2 enter the web address http 192 168 1 2 VigorPhone 350 Lisername Password The Web login front page is displayed Enter the user name and the password and click Login The administrator s user name is admin and no password is needed 29 gt IP Phone VigorPhone 390 d Dray Tek Call History System Information A This page displays relational system information Phone Settings Model Name WigorPhone 350 Firmware Yersion 1220X 26 1 00h Codec Version Fri Mar 26 10 47 24 2004 Alarm Clock Calendar Lill
48. rator Password sssssssssessserteettrrtnttrttttttnttttt ni Ripa 43 A An 43 SN A E E E ene dete danm anc aatea teat ennate tained tee ciatena ccep um E A 43 3 7 General SIP SeuwiInGS sneer eee tes eet ee eect evens toad carat eh he ae 44 SPOTS CUNO o o a ao tea 44 LACA ia 44 AA A seal eneacet 45 yi pwe aiea G keene Re ree II A 46 SO INGIWONK ccnhaics tid sate o nn ta donioannsnumnisdc od axtuhnttuien selena 48 STOI olaaa recaen 49 3 de EAN POSES Jee sat itd eee asi dea ther oleh ote tras eines o o da telat 49 OU CUOTA ede cs tween ee 51 SANTER TM ins ds id 52 SLIP MIDDI 0 eeemeeetee Verse wen str ee te cers E Sect ee he tae eee nth ns Me At aE TR eset e ee Pe ea O 53 39 5 AQUINO FADE o e co a eee da a nao eh lee 54 Gnapler A Operator etre rirr ctr errr cere Rrrr Se rrr rr errr Mr rr Serr errr rrr Serr errr mre rere rrr er rrtT tr 55 o nn Ra NRO ee tt tt a i oa ta ae Cal Oo lee 55 AMKO TO LN AA Pr bt EEA aieiahewauestourinadeo aye 55 A AMG O oct 55 4 2 2 Looking up a Number from the Phone Book cccccccseeeeeeeceeeeeeeecaeeeeeeeceesseeeesseaeceeesseeeeeeesseaeeeeeessaeeeeees 55 42 3 Making a Call TO AMP AA ES ds 55 4 2 4 Making a Gallito SIP SV A tds 55 42 0 Speed BLE BUSY LAMmMD FIEId arasen it 55 4 20 Dialing to Multiple SIP ACCOOUNS a a a a caiia 56 4 21 Redlalng a Number dd ita 56 AO O A A ere ee eee eee ee 56 4 3 AAUSing ines peaker PROA a o e tar a e e diia eel hc 56 4 3 2 Putno a
49. re that they are active and registered If the first VoIP1 is selected all calls will go through VoIP1 4 2 7 Redialing a Number To quickly dial a number that you have dialed recently do one the following 1 Press the Redial key on the phone The LCD displays dialed numbers in call history 2 To dial the number press the Dial soft key or pickup handset headset to make the call 4 3 Call Options While a call is in progress a number of additional options are available 4 3 1 Using the Speaker Phone For hands free operation you can use the built in speaker to talk on the phone To use the speakerphone follow the steps as following 1 While talking on the phone press the Speaker key on the bottom side of the phone to enable the Speakerphone function 2 Press Speaker key again to terminate the call 4 3 2 Putting a Call on Hold You may want to put a call on hold temporarily while doing some work or attending to a second incoming or outgoing call To put a call on hold do one of the following 1 Press the Hold soft key on the phone to put the call on hold 96 2 When you receive a second call press the next available LINE key to attend to the new call and the first call will be put on hold automatically 4 3 3 Conducting a Three Way Conference Call To initiate a three way conference call follow the steps below 1 Call the first participant of the conference call as described in Making a Call Put the first par
50. rowser To activate alarm clock do the following 1 Click Alarm Clock The following screen will be displayed Alarm Clock This page allows you to set alarm clock for this device OCT A ET 2 Select On from the Active field 3 Input the alarm time 4 Select Repeat field option e On to sound the alarm everyday at the specified time e Off to disable the repeat function the alarm will only sound at the specified time 3 5 Calendar The Calendar menu allows you to set the calendar and set schedules of your VoIP phone through the web browser To set the calendar do the following 1 Click Calendar The following screen will be displayed 39 Calendar This page allows you to set calendar for this device EEE Eee NO Time Message Type Period Select 2 Input the date on the Date field or click Calendar to select date from the calendar To create a new schedule 1 Click Add The following screen will be displayed Calendar This page allows you to set calendar for this device DATE 2009 01 122 Thursday 2 Input the following information Time Time to set the alarm Message Message or description Type Select the type of schedule options are Reminder Date Meeting Birthday Phone Call Recorder and Other Period Select whether the schedule is Once Daily Weekly and Monthly Select Once to schedule a one time event alarm will sound only on the specified date and time Select Daily
51. s you to view and setup LAN Port PC Port NTP and Time settings IP mapping and routing table settings 48 Status LAN Port Settings PC Port Settings NTP 4 Time Settings IP Mapping Routing Table 3 9 1 Status You can view the WAN and LAN information from the Status submenu Click Network gt gt Status The following screen will be displayed Network Status This page displays status of network interfaces for this device LAN Port Information PC Port Information Type DHCP Client Mode MAT IF Address 192 165 1 11 IF Address 192 168 123 1 Metmask 255 255 255 0 Metmask 255 255 255 0 Gateway 192 168 1 1 DHCP Server Disable Primary DMS 16 95 11 secondary DNS 166 95 192 1 3 9 2 LAN Port Settings To configure IP settings through the web browser do the following Click Network gt gt LAN Port Settings The following screen will be displayed 49 LAN Port Settings This page allows you to configure LAM settings for your local network connection or Internet connection IP Type IF Address Metmazk Gateway Primary DNS secondary DMS Mac Address Username Password Keep Alive Mode Remote IF Activation Identifier Priority IP Type IP Address Netmask Gateway Primary DNS Secondary DNS Mac Address Username Password a a ma io co co a ju a ua ma ii LAN Port Settings Static iP DHCP Client PPPoE 1669 95 11 160 95 192 1 00 Oe 43 00 07 S
52. t values 2 6 7 Reboot Use this option to reboot the system A warning message appears on the display select Yes to reboot No to cancel reboot 22 2 7 General SIP Settings General SIP Settings allows you setup the code priority ports frame size signaling and voice precedence G 729 Frame Size G 722 Frame Size Signaling Precedence 2 7 1 Codec Priority This function allows you to set Codec priority and Codec types in SDP This VoIP phone has enabled four Codec as following G 711 u law G 711 a law G 723 1 G 729 G 722 There are four priority levels can be set in different order First Priority Second Priority Third Priority and Fourth Priority or Disable NOTE a Due to the codec limitation only G 723 G 729 codec can be available when G 722 codec is not selected Please reboot the VolP Phone after making changes in Codec Priority b When disable all the codec priority the SDP will automatically use G 711 codec as the default codec 2 7 2 SIP Listen Port This function allows you to set the port number of user agent where it receives SIP messages The default value is 5060 2 7 3 RTP Port Base This parameter defines the local RTP RTCP port base use to listen and transmit The default value is 10000 2 7 4 RFC2833 Payload Type This parameter defines RFC2833 The default value is 101 23 2 7 5 G 711 Frame Size This function allows you to select the G 711 frame
53. ticipant on hold as described in Putting a Call on Hold Call the extension number of the second participant of the call Press the Conference soft key on the phone to include all participants in the call oa ge A A To end the three way conference call simply hand up the call directly Each line button has a LED back light to help user identify line status as follows e Green light means dialing status e Red light means occupied Ring also two lines light in Red when Conference status e Green light blinking means Hold Status 4 3 4 Transferring a Call To transfer a call to another phone number follow the steps below based on ways IP PBX or ITSP perform 1 Attend Transfer While a call is in progress press the Trans or Hold button on the phone Dial the number to which you want to transfer the call Once the call established you can speak to the callee then hang up the phone to transfer the call 2 Un Attend Transfer While a call is in progress press the Trans or Hold soft key on the phone Dial the number to which you want to transfer the call and then hang up the phone to transfer the call 4 3 5 Using the Intercom Function 1 Press the Icom soft key on the phone and then dial the extension number of the number you desire to talk to 2 After the call 1s connected you may start talking The person you called will hear your voice and talk to you directly 3 Press Speaker Headset or hand off to end t
54. to schedule an everyday event the alarm will sound everyday on the specified time 3 Click OK to save your settings or Cancel to cancel To edit an existing schedule 1 Click the number of the corresponding schedule to edit The following screen will be displayed Calendar This page allows you to set calendar for this device Date 200901 S22 Thursday o je al e a E 2 Modify the necessary information 3 Click OK Save your settings and go back to Calendar main menu Cancel Cancel changes and go back to Calendar main menu To delete a schedule 1 Check the Select box of the corresponding item to delete To delete all items click Delete all 2 Click Delete 3 6 System Settings System settings menu allows you to configure settings upgrade firmware backup recover and reset settings Firmware Upgrade Backup amp Restore Administrator Password Factory Default Reboot 3 6 1 Firmware Upgrade You can upgrade the firmware only through the web browser Do the following 1 Click System Settings gt gt Firmware Upgrade The following screen will be displayed 41 Firmware Upgrade This page allows you to Upgrade newest firmware for this device Firmware Upgrade 2 Click Browse to select the file location of the newest firmware 3 Click OK to execute the firmware upgrade or Cancel to cancel Note If your VigorPhone 350 Firmware Version is 12202 26 1 04 or after please refer to
55. uipment and receiver O Connect the equipment into an outlet on a circuit different form that to which the receiver is connected O Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device may accept any interference received including interference that may cause undesired operation Please visit http www draytek com user AboutRegulatory php Z FE CE Notice European Union The symbol indicates compliance of this equipment to the EMC Directive and the Low Voltage Directive of the European Union These markings indicate that this system meets the following technical standards O EN 55022 Limits and Methods of Measurement of Radio Interference Characteristics of Information Technology Equipment eo EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement eo EN 61000 3 2 Electromagnetic compatibility EMC Part 3 Limits Section 2 Limits for harmonic current emissions Equipment input current up to and including 16 A per phase eo EN 61000 3 3 Electromagnetic compatibility EMC Part 3 Limits Section 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current up to and including 16 A eo EN 6
56. ut the register password Registration Server Input the domain server address You may press the pound key to switch the input method from ABC text mode to 123 numeric mode Use the key to input dots in the address Expire time User can set the SIP expire time 24 e DTMF Type Input the DTMF type options In Band DTMF Out of Band DTMF RFC2833 and SIP INFO RFC2976 e Authentication Name Input the Authentication Name used for authentication It can be identical to or different from SIP Registration ID e Proxy Server Input the proxy server address e Voice Mail Input the access code base on requirement of your service provider Note All information except Username will be provided by your ITSP or MIS 2 Press the Edit soft key to go into each option and make the required change 3 Press the Save soft key to save your settings If you have more than one SIP account repeat steps to 3 to register settings for other SIP accounts 29 2 9 Network The Network option allows you to setup your LAN Port PC Port VLAN NAT Bridge NTP Server and MAC Address nor 2 9 1 LAN Port Settings This VoIP phone supports three different types of connections Static IP PPPoE and DHCP To setup LAN Port 1 Select the type of connection by pressing the Edit soft key 2 Select type of connection Static IP PPPoE and DHCP 3 Press the Save soft key to save settings Once you have completed select type
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