Toshiba IPS32-2T digital video recorder
Contents
1. TOSHIBA surveilliX A Surveillix IPS is simply a server that performs as a High Definition Digital Recorder By utilizing the many features of a computer including processing power storage capacity graphics compression and security features the DVR is more powerful than the analog recorders of the past The Surveillix IPS server software comes pre configured for fast and seamless integration within your existing IT infrastructure Designed around Microsoft Windows XP Embedded the server software offers unparalleled stability security and ease of use Accordingly your security investment has never been easier to maintain Multiple users may simultaneously connect through any network connection for instantaneous live viewing digital search and off site video storage Users can also connect remotely through DSL Cable Modems ISDN or 56K dial up This powerful software enables users to establish recording schedules create motion detection zones use PTZ controls and configure alarm inputs and outputs for each of the system s cameras With the latest advancements in the IPS Server Software searching and indexing your video archive has never been easier Video can now be found viewed and exported in a number of file formats with just a few clicks The Surveillix IPS is high performance security product ready to meet today s security demands FEATURES Toshiba s Surveillix IPS includes the following new featur2. presence of important operating and maintenance servicing instruction in the literature accompanying the product A The exclamation point within an equilateral triangle is intended to alert the user to the vii RACK MOUNT INSTRUCTIONS Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Grounding Grounding of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips FCC STATEMENT T
3. 2 Tum on the Power Switch located on the front of the DVR 3 The IPS will run a series of self tests After two or three minutes a series of messages may be displayed as the various hardware and software subsystems are activated Under normal circumstances users should not be asked to respond to these messages If asked to respond to the messages adding a Printer Monitor etc for the first time follow the instructions carefully 4 Startup is complete when the Surveillix IPS software is finished loading and displays the main menu screen TURNING OFF THE IPS 1 Click the Exit Button on the main menu screen of the IPS software 2 Select Power Off from the drop down menu which appears in the Power Off prompt and click OK The DVR may take several minutes to shut down completely CAUTION Always be sure to follow the proper procedures when turning off the power to the DVR NEVER disconnect the power to the DVR while it is still running or in the process of shutting down Doing so can cause data loss file corruption system instability and hardware failure 23 24 IPS SPECIFICATIONS PU Storage Hard Drive Storage MAX Operating System Recording Rate Resolution Video Inputs Video Outputs Motion Detection Remote Operation Remote Software PAN TILT ZOOM Recording Mode Backup Digital Signature Emergency Agent Intel CPU 500 GB Standard up to 2 TB Up to 4 HDD with DVD RW Microsoft Windows XP Embedde
4. Description A a E EE ete A EET Ib e e 13 gu ica a E 14 CONTROLS AND CONNECTIONS nasse nass sss s snas 15 System Specifications zar c b tec ten ki een een 16 Eront PanelControls and LEDS otii tt ee an en 16 Reat Panel CONNECIOINS airada ect ur cte etra een 17 GETTING ST RTEBD 2 2 2 19 Identifying Included Components 444444444400nnnBonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnsnnnnnennnnnnnsnnnnsnnnnnennnsnnnnnennnnnnnnn 20 Keyboard SEU itenim tentem eu utate ie emu 21 Mouse SetU entente LR ted ten a debe ee 21 Monitor Set p imita ee t ee ee ede ei dee E ee 22 Power Setup impe Ep te oc eni ith ta abe idee du dateien giis dec alea uie ias 22 Turnirg ondtne BS ucidetimet meret cte etiem ro enfin eve e ie UR CD E EE EUR dS 23 Turning Offthe IPS iine onte ei ede ee ec dei ede dic bee gd ish 23 25 5 EM 25 PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the DVR and for troubleshooting when a problem occurs Only authorized personnel should attempt to repair this unit Toshiba reserves the right to make changes to the DVRs represented by this manual without notice The foll
5. dealer or local power company Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instructions have been adhered to Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat Water and Moisture Do not use this product near water Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electrical shock Lightning For added protection for this product during storm or when it is left unattended and unused for long periods unplug it from the wall outlet Th
6. ation When this product is moved to a cool and humid location from a warm location When this product is used in a room where the temperature fluctuates When this product is used near an air conditioning unit vent When this product is used in a humid location Do not use the DVR when moisture condensation may occur If the DVR is used in such a situation it may damage discs and internal parts Remove any DVD discs connect the power cord of the DVR to the wall outlet turn on the DVR and leave it for two to three hours After two to three hours the DVR will warm up and evaporate any moisture Keep the DVR connected to the wall and moisture will seldom occur vi WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons
7. bject to the following conditions 1 You must retain the bill of sale or provide other proof of purchase 2 You must schedule service within thirty days after you discover a defective product or part 3 All warranty servicing of this product must be made by the Surveillix DVR Repair Facility 4 The warranty extends to defects in material or workmanship as limited above and not to any products or parts that have been lost or discarded by user The warranty does not cover damage caused by misuse accident improper installation improper maintenance or use in violation of instructions furnished by ISD The warranty does not extend to units which have been altered or modified without authorization of ISD or to damage to products or parts thereof which have had the serial number removed altered defaced or rendered illegible ALL WARRANTIES IMPLIED BY STATE LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS IN NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES Some states do not allow t
8. d Up to 30 PPS per camera Dependent on Network Video Device Encoding Rate Recording resolutions dependent upon the resolutions the Network Camera supports None SVGA x 1 DVI D x 1 Up to 15 Regions Per Channel Adjustable Sensitivity Full Remote Control Through PSTN ISDN ADSL LAN and TCP IP Compatible with Microsoft Windows 2000 XP Vista Via IP Protocols Continuous Motion Detection Sensor Scheduled Recording USB DVD RW Supports Digital Signature Verification Transmitted through TCP IP SCS 25
9. es Optimized and Designed for Microsoft Windows XP Embedded Up to 32 Network Based Video Inputs Remote System Operation amp Configuration Supports Multiple Simultaneous Remote Connections PAN TILT ZOOM Controls via IP Protocols Simultaneous Video Search Playback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access Up to 1 Channel of Audio Recording Up to 2 Terabytes Internal Storage High Performance Durable Rack mount Case Output the Video to a NTSC PAL Display Digital Signature Support Continuous Motion Detection Alarm Pre Alarm and Scheduled Recording Modes Records at the encoding resolution of the network camera Multi Site Management Software Support optional upgrade 14 CONTROLS AND CONNECTIONS This chapter includes the following information e Input Output Connector Locations e _ Front Panel Controls and LEDs e Rear Panel Connectors SYSTEM SPECIFICATIONS SurveillixTM state of the art Network Video Recorders are housed in a high performance and versatile 3U Rack Mount case allowing easy storage of multiple IPSs for enterprise applications Every Surveillix IPS comes equipped with the latest technology Intel CPU 100 1000 Gigabit Ethernet 2 GB 8 16 CH or 3GB 32 CH of System Memory DVD RW Recorder 500 GB Video Storage Drive minimum FRONT PANEL CONTROLS AND LEDS The front panel of the IPS contains the devices that will be commonly used for data re
10. he exclusion or limitation of incidental or consequential damages so the above limitation may not apply No person agent distributor dealer service station or company is authorized to change modify or extend the terms of these warranties in any manner whatsoever The time within which an action must be commenced to enforce any obligation of ISD arising under this warranty or under any statute or law of the United States or any state thereof is hereby limited to one year from the date you discover or should have discovered the defect This limitation does not apply to implied warranties arising under state law Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by state law so the above provision may not apply to user This warranty gives the user specific legal rights and user may also have other rights which may vary from state to state TOSHIBA AMERICA INFORMATION SYSTEMS INC Imaging Systems Division Copyright O 2007 Toshiba America Information Systems Inc All rights reserved TOSHIBA IMPORTANT SAFEGUARDS 1 10 11 12 13 14 Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instruction Power Sources This product should be operated only from the type of power source indicated on the label If not sure of the type of power supply to your home or business consult product
11. his equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense UL NOTICE Underwriters Laboratories Inc has not tested the performance or reliability of the security or signaling aspects of this product UL has only tested for fire shock and casualty hazards as outlined in UL s Standard for Safety UL 60950 1 UL Certification does not cover the performance or reliability of the security or signaling aspects if this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT viii Table of Contents PRERFACE ad 11 About this Guide iie DRIED ROI DE Eg OPI m USER ME 11 Technician Notes Ae Ts EA e NUR ANE I 11 INTRODUCTION 13 Product
12. in contact with this product for extended periods of time will leave marks on the finish The top and rear panels of the unit may become warm after long periods of use This is not a malfunction NOTES ON LOCATING Place this unit on a level surface Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand If this unit is placed next to a TV radio or VCR the playback picture may become poor and the sound may be distorted If this happens place the DVR away from the TV radio or VCR NOTES ON CLEANING Use a soft dry cloth for cleaning For stubborn dirt soak the cloth in a weak detergent solution wring well and wipe Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the DVR If using a chemical saturated cloth to clean the unit follow that product s instructions NOTES ON MAINTENANCE This DVR is designed to last for long periods of time To keep the DVR operational we recommend regular inspection maintenance cleaning parts or replacement For details contact the nearest dealer NOTES ON MOISTURE CONDENSATION Moisture condensation damages the DVR Read the following information carefully Moisture condensation occurs during the following cases When this product is brought directly from a cool location to a warm location When this product is moved to a hot and humid location from a cool loc
13. is will prevent damage to the product due to lightning and power line surges Object and Liquid Entry Points Never insert foreign objects into the DVR other than the media types approved by Toshiba as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious personal injury and serious damage to the product Disc Tray Keep fingers well clear of the disc tray as it is closing Neglecting to do so may cause serious personal injury Burden Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product Disc Do not use a cracked deformed or repaired disc These discs are easily broken and may cause serious personal injury and product malfunction IMPORTANT SAFEGUARDS continued 15 16 17 18 Damage Requiring Service Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions When the power supply cord or plug is damaged If liquid has been spilled or objects have fallen into the unit If the unit has been exposed to rain or water If the unit does not operate normally by following the operating instructions Adjust only those controls that are cove
14. moval retrieval and backup replacement The most common components and buttons are shown below Hard Drive Activity LED USB Ports DVD RW Drive Power Switch Cooling Fan Intakes 16 REAR PANEL CONNECTORS The rear panel of the IPS contains the connectors used to attach cameras sensors and relays to the IPS Below are diagrams that outline the location and description of each connector Fire Wire Port RJ 45 Network Jack IEEE AC Power Connector Cooling Fan Q mmmmm LTTITTT HEEEEEENE DVI D Port USB Ports e Line In line level SVGA Output e Speaker Out e Microphone In not used 17 GETTING STARTED This chapter includes the following information e Included Components e Setting Up the IPS Hardware e Optional Components IDENTIFYING INCLUDED COMPONENTS Surveillix IPSs come with a mouse keyboard and selected software and cables Identify the following components to make sure everything has been properly included with the new DVR If any of the following items are missing contact the dealer to arrange a replacement IPS Mouse Keyboard TOSHIBA HDDR O TOSHIBA HDDR O Repair Disc Software Disc Power Cable surveillix Digital Video SS Rack Mount Attachments
15. owing text and symbols mark special messages throughout this guide NOTE Text set off in this manner indicates topics of interests that can help the user understand the product better TIP Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the DVR TECHNICIAN NOTES WARNING Only authorized technicians trained by Toshiba should attempt to repair this DVR All troubleshooting and repair procedures that may be shown are for reference and minor repair only Because of the complexity of the individual AN components and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard And any indications of component replacement or printed wiring board modifications may void any warranty WARNING To reduce the risk of electrical shock or damage to the equipment e Do not disable the power grounding plug The grounding plug is an important safety feature AN e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer CAUTION To properly ventilate your system you must provide at least 3 inches 7 6 cm of clearance at the front and back of the DVR 11 12 INTRODUCTION PRODUCT DESCRIPTION
16. r windows The wheel may also function as a third button allowing the user to quickly click or double click an icon or a selected item Scroll Button Third Button Right Button Left Button 21 MONITOR SETUP The IPS may have one or both of the following connections available for monitors which can be used individually or in tandem SVGA Output To VGA Monitor O EEEE Jo DVI D Output To TV Digital Monitor Attach the monitor or monitors to the rear of the DVR using the cable supplied by the monitor manufacturer Refer to the monitor manual for detailed information on how to setup and use it NOTE The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit POWER SETUP WARNING To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer 22 TURNING ON THE IPS 1 Tum on the monitor and any external peripherals ex Printers External Storage Devices etc connected to the DVR
17. red by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation If the unit has been dropped or the enclosure has been damaged When the unit exhibits a distinct change in performance this indicates a need for service Servicing Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or other hazards Refer all servicing to qualified personnel Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition NOTES ON HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from the manufacturer Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for extended periods of time Rubber or plastic objects left
18. red trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of the respective owners The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information LIMITED WARRANTY NETWORK VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems Inc ISD makes the following limited warranties These limited warranties extend to the Original End User You r Limited Two 2 Year Warranty of Labor and Parts The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of two years from the date of original retail purchase by the end user During this period ISD will repair or replace a defective product or part with a new or refurbished item The user must deliver the entire product to the Surveillix DVR Repair Facility The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility ISD reserves the right to substitute Factory Refurbished Parts and or Factory Refurbished Product in place of those in need of repair Step by step Procedures Ho
19. surveillix IPS Network Video Recorder Hardware Manual model no IPS8 X IPS16 X IPS32 X Please carefully read these instructions before using this product TO e B A ave this manual for future use Surveillix IPS Hardware Manual Manual Edition 29098AA APRIL 2009 Printed in USA No part of this documentation may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement Toshiba shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT INCLUDING NEGLIGENCE This software and documentation are copyrighted All other rights including ownership of the software are reserved to DVR Support Center TOSHIBA and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere Windows and Windows 2000 are registe
20. w to Obtain Warranty Service 1 Verify operation of the unit by checking the instruction manual and web site for the latest updates at www toshiba com taisisd 2 If there is a defect in material or workmanship contact the Surveillix DVR Support Center at 877 855 1349 877 1 FIX to speak to a technical support representative and schedule service 3 Arrange for delivery of the product to the Surveillix DVR Repair Facility Products must be insured and securely packed preferably in the original shipping carton A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a complete return street address and daytime telephone number The Tracking Number should also be indicated on your documents Charges for transportation and insurance must be prepaid by the end user Critical Use Disclaimer The product is not designed for any critical applications Critical applications means life support systems exhaust or smoke extraction applications medical applications commercial aviation mass transit applications military applications homeland security applications nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage Accordingly Toshiba disclaims any and all liability arising out of the use of the product in any critical applications Your Responsibilities The above warranty is su
21. with Screws IPS Manual Audio Adapter KEYBOARD SETUP To attach the keyboard to the DVR plug the end of the Keyboard into the keyboard PS 2 Port located on the back of the machine The keyboard PS 2 Port can be identified by the purple color Refer to the Rear Panel Connectors diagram for more information MOUSE SETUP To attach the mouse to the DVR plug the end of the mouse into the mouse PS 2 Port located on the back of the machine The mouse PS 2 Port can be identified by the green color The mouse uses a cursor called a pointer Pointers come in many different shapes but are most commonly shaped like an arrow The mouse has two buttons a left button and a right button Quickly pressing and releasing one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual Click means to position the mouse cursor over an item and to single click the left button Right click means to position the mouse cursor over an item and to single click the right button Double click means to position the mouse cursor over an item and to click the left button twice Select means to position the mouse cursor over a radio button checkbox or list item and click on it The scroll wheel in between the two buttons is used for added navigation functionality By moving the wheel with index finger scrolling quickly move through multiple pages lines o
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