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Mobotix Q24M-Sec

1. Original full image Original full image Double Panorama Mounted To Ceiling A 180 panorama view for the Northern half of the image together with a panorama view of the Southern half in the image with an aspect ratio of 4 3 width to height is shown This view is available for a ceiling mounted Q24M Both partial views can be changed independently of each other using vPTZ commands North is defined in the Normal display mode using the Quick Control Installation and then Set North see section 3 3 2 This allows you to hide an area of less interest in a monitored room by adjusting the North and South views Panorama Focus Mounted To Wall This view combines the panorama view with two virtual 180 views of the entire room and provides a combination of the panorama view 8 3 and two smaller individual images with an aspect ratio of 4 3 each in one large image This view is available for a ceiling mounted Q24M eet 0 eae gen a e ae N j x y MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Virtual PTZ And Special Q24M Configuration MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com 134 156 Q24M Camera Manual OPERATING THE CAMERA 3 4 MicroSD Card Recording 3 4 1 Introduction
2. amp e soo 48 mm manual as a The red circle ir cates the ho for the wall outle Find the folded drilling template at the end of the manual Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file enlarged or reduced MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Basic Secure Delivered Parts Components Dimensions MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION 2 3 Available Q24M Accessories Overview On Wall Set MX OPT AP Consists of On Wall Mount and mount ing supplies Conforms to U S installation standards Reliably protects the cabling and allows integrating additional modules within the On Wall Mount patch cable installation cable connector IO extensions WLAN bat tery 10 On Wall Set MX OPT AP 10DEG Consists of On Wall mount and mounting sup plies for inclined installation 10 of a camera Conforms to U S installation standards Reliably protects the cabling and allows integrating additional modules within the On Wall Mount patch cable installation cable connector IO extensions WLAN battery Vandalism Set MX Q24 Sec Vandal ESPO Consists of polished
3. 2 Set Up The Target Network Parameters Of The Camera 1 Open a web browser on the computer and enter the default IP address of the MOBOTIX camera in the address bar of the browser e g 10 8 0 99 Pressing Enter displays the user interface of the MOBOTIX camera see also section 3 2 2 First Images and the Most Important Settings in the Browsen Click the Admin Menu softbutton in the user interface of the MOBOTIX camera The Quick Installation starts automatically once the admins user has logged on Admin Note The Quick Installation can also be executed at a later stage by opening Admin Menu gt Network Setup gt Quick Installation see also section 5 2 Quick Installation in the Camera Software Manual Part 2 Enter the target network parameters of the camera on the appropriate page of the Quick Installation asaini Coraiat of four tumbers 0 to 255 separates by cots They deire which other IP accrenses Can be reaches rectly on your in Cader to access the assistant cover om fo soroan va iN You conn own oo Note The network parameters can also be accessed ASARAS nemin emm Camera P Acoust 10 10 00 at a later stage by opening Admin Menu gt Network Cort 388898 Setup gt Quick Installation Once you have completed the Quick Installation and rebooted the camera the new network parameters will be activated The camera can now be connected to the target network and if required further configured MOBOTIX
4. 1 1 Integrated microphone speaker X X X X X X Mono M Dual D M M M M Image Sensor Color Color Color Color Lens L11 L22 L11 L22 Resolution VGA VGA 3 MEGA 3 MEGA Resolution horizontal x vertical 640x480 640x480 2048x1536 2048x1536 Max frame rate CIF VGA MEGA 3MEGA fps 16 16 16 16 30 30 30 20 30 30 30 20 Sensitivity at 1 60 second lux 1 1 1 1 Sensitivity at 1 second lux 0 05 0 05 0 05 0 05 RAM Storage MB 64 64 128 128 Temp video storage ring buffer MB 2 2 64 64 Internal DVR MicroSD card ring buffer GB up to 32 up to 32 e CIF images for 32 GB int DVR approx 2 mil 2 mil e VGA images for 32 GB int DVR approx 1 mil 1 mil e MEGA images for 32 GB int DVR approx 350 000 350 000 e 3 MEGA images for 32 GB int DVR approx 160 000 160 000 External audio Line In Out Signal input pins Signal outputs Concealed cabling X X X X Digital zoom continuous with panning X X X Panorama and surround views X Additional storable views X Full image recording X MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Lens Options Hardware And Software Features 9 156 5 m F a z 6 o di Q24M 3 2 3 Pa Ss A Software Features All Models Digi
5. 4 GB MicroSD Card Storage Requirements and Life Expectancy 6 fps CIF 6 fps VGA 1 fps Mega 1 fps QXGA M JPEG M JPEG MxPEG M JPEG M JPEG File size single image 15 kB 45 kB 120 kB 240 kB Storage req per second 150 kB 270 kB 75 kB 120 kB 240 kB Storage req per 24 hrs 7 8 GB 23 5 GB 6 5 GB 10 4 GB 20 8 GB Time for one full cycle 12 hours 4 hours 14 4 hours 9 2 hours 4 4 hours Est theor life expectancy 7 6 years 2 5 months 8 8 years 5 6 years 2 8 months It is recommended to use only high grade MicroSD cards that are new For security applications it is highly recommended to exchange the MicroSD card for a new one after one year of operation Monitoring The Cell Wear Of Flash Storage Devices Patent Pending MOBOTIX uses its own technology for this purpose and has a pending patent You can view the Flash wear in the status bar of the live image or by opening Admin Menu gt Camera Status In addition the camera can send a warning message e g via e mail ifthe Flash cell wear reaches a critical value Admin Menu gt Storage on External File Server Flash Device This leaves enough time to exchange the MicroSD card before the danger of data loss becomes too high Type File System Transfer Butler Usage File Server Flash Device SD Flash Card MxFFS 0 O 0 max 0 Lost Event Images 0 Sequences Newest Sequence Oldest Sequence Current Usage Max Size 1
6. 66 156 Q24M Camera Manual INSTALLATION 2 5 Mounting The Camera With The On Wall Set 2 5 1 Mounting Instructions On Wall sets available in 0 and 10 inclinations allow fast and simple installation of the Q24M on a wall or room ceiling When using the set outdoors IP65 ensure that the screw holes on the rear of the camera housing are sealed with the included foam rubber washers It is not possible to install the on wall set directly above an on wall or flush mounted outlet Installation using the 10 On Wall Set is often the right choice if a Q24M is to be used as a panorama camera installed at a greater than usual height 3 m or higher Tilting the lens in the direction of the center of activity in the room maximizes image quality Consider the desired camera position carefully during installation lf discreet appearance of the Q24M is of particular importance the In Ceiling Set for ceiling installation is the best possible choice see section 2 6 The network connection and drill holes must be prepared correctly before installing the On Wall Set both indoors and outdoors e Network connection You can use any one of the four openings in the On Wall set to guide the cabling into the camera The network cable must be fed through the opening without a connector An additional connector to connect to the camera cable is required When preparing for installation keep in mind that the camera must later be positioned in th
7. Anschrift MOBOTIX AG Address Kaiserstrasse Addresse 67722 Langmeil Germany TK Nr Phone number N de communication Fon 49 6302 9806 100 Fax 49 6302 9806 190 E Mail info mobotix com Dr Ralf Hinkel Langmeil 18 05 2009 Vorstand CEO MOBOTIX AG Ort Datum Name und Unterschrift Place amp date of issue Name and signature Lieu et date Nom et signature MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com MOBOTIX The HiRes Video Company Security Vision Systems MOBOTIX To demonstrate our confidence in the quality of our products MOBOTIX cameras were used to capture all the images that appear in this manual Manufacturer Executive Board MOBOTIX AG Dr Ralf Hinkel Kaiserstrasse D 67722 Langmeil Registration Office Kaiserslautern Local Court Germany Registration Number HRB 3724 Tel 49 6302 9816 103 Tax Code 44 676 0700 4 Fax 49 6302 9816 190 Tax Office Worms Kirchheimbolanden Germany http www mobotix com VAT ID sales mobotix com DE202203501 You can find the latest version of this document at www mobotix com under Support CE Technical specifications subject to change without notice MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Zz Li O v x 2 oO E 3 3 3 Q24M Camera Manual The HiRes Video Company MO BOTIX 2 reddot design award e honourabl
8. The specified focal lengths of MOBOTIX lenses do not reflect the actual focal length Rl lengths of of the lenses but the focal length Lxx mm converted to 35 mm camera format SEO TEX cameras are For example the MOBOTIX Super Wide Angle lens has an actual focal length of given with reference 4 mm This would be the equivalent of 22 mm on a 35 mm camera This lens is ee min camera thus called 122 Converting the focal lengths to 35 mm camera as a known format provides for bet ter comparison of the image formats and the image angles of the different lenses Another benefit is that you can easily set any average 35 mm camera analog or digital to the same focal length as the MOBOTIX lens Lxx to obtain the same image angle This approach greatly facilitates lens selection MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Special MiniUSB adaptor cable a able as an acc is included with Secure models cards of up to may be used SDHC Q24M Camera Manual INTRODUCTION Q24Mi Basic D11 MX Q24Mi Basic D11 Q24Mi Basic D22 MX Q24Mi Basic D22 Q24M Secure D11 MX Q24M Sec DI1 Q24M Secure D22 MX Q24M Sec D22 Q24M Hardware Features Outdoor weatherproof IP54 IP54 IP65 IP65 Ethernet ISDN USB RS232 E E E U E U MicroSD slots
9. To configure the Q24M basic settings in the browser without installing the software carry out the steps described on the following pages 1 Log the camera on and boot it as described in section 3 2 2 Select mounting position wall ceiling Click Installation in the Quick Control panel and then select Wall or Ceiling according to the position of the camera Ceiling always means that the camera points from top to bottom so this is also the case for a lowered mounting on an extension attached to the wall see section 1 1 MOBOTIX Q24 mx10 8 0 79 Live Di Select EPO Dis Admin Menu isplay Mode isplay Mode vPT2 Wall Installation Ceiling Setup Menu Load View Ser Focus gt Mts Save View Arm amp BB auto Move Zoom Recording F R cording h tness b 3 Important After the camera has been installed the Installation option can only be selected if the Display Mode was set to Normal beforehand 4 The result is a corrected default view This serves as the basis for carrying out all vPTZ commands 5 Then switch to the Quick Control Display Mode 6 Setthe mode that you want to be the standard view For demonstration purposes the descriptions below describe the typical display mode for the wall mount and the ceiling mount Panorama and Surround respectively Every other dis play mode can be operated in the same way see section 3 3 3 Overview
10. Made in Germany www mobotix com sales mobotix com 22 Q24M Camera Manual INTRODUCTION Full Image And Normal View With innovative MOBOTIX Hemispheric Technology an entire room can be ideally monitored For instance one single particularly elegant and discreet Q24M replaces the time consuming and expensive installation of several standard cameras The overview image provided by a single Q24M which may be tailored in a number of ways according to specific user require ments not only reduces the number of required cameras but also minimizes the system costs by reducing the wiring complexity emergency power requirements and number of recording devices required In addition to Panorama Double Panorama and Panorama Focus views the Q24M image may be displayed on a monitor in the original fisheye version Full Image display mode the camera corrected full image Normal display mode or in a quad view of all four directions Surround display mode Switching to a different display mode is possible at any time within seconds a i lt E a a Fisheye Original Image Full image MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Overview 3 156 Surround View Quad View Based On The Correct Full Image The Q24 Surround display mode replaces when ceiling mounted four cameras and shows four directions simu
11. File Server Flash Device Once the camera has been rebooted it automatically activates recording Push push function insert the MicroSD card and push it gently ce pumumewy t Q24 Bayonet catch closed cocccccc se gt If you have inserted a new MicroSD card it must first be formatted as described in section 3 4 MicroSD Card Recording MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 98 156 Q24M Camera Manual INSTALLATION MOBOTIX factory default is class 2 2 11 Network And Power Connection 2 11 1 Notes On Cable Lengths And Power Supply Power may only be supplied to the camera via its Ethernet connector A MOBOTIX Power Adapter or similar high quality PoE product is recommended to provide the power supply via the network cable see section 2 3 Available Q24M Accessories e one camera with the Network Power Adapter MX NPA PoE e multiple cameras with quality PoE products conforming to IEEE 802 3af The maximum length of the network cable for power supply over an Ethernet cable is 100 m Make sure that you only use switches or routers that support the 10 100 Mbps Ethernet interface of the camera Check for LED activity on the corresponding port of the switch or router When deploying several cameras read the notes in section 4 11 Operating Multiple Cameras in the Software Manual It is highly recommended to use uninterruptible power supplie
12. MOBOTIX Stores HiRes Cost Efficiently MOBOTIX solves the PC storage bottleneck problem using a unique and yet amazingly effective method through the camera itself High resolution video with lip synchronized sound is saved either remotely over the network or locally on flash memory devices com mercial SD or CF cards USB memory MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Flash memory is a sophisticated form of semiconductor memory without mechanical moving parts and represents the storage medium of the future thanks to its reliability ease of use and low cost Software and storage integrated in MOBOTIX cameras MOBOTIX Stores Data In Flash Memory e No PC network is needed for operations and there is no network load e USB flash media can be connected directly to the camera instead of internal SD MicroSD CF card no network is necessary e Greater reliability no hard disk drive e Ring buffer Old images can be overwritten automatically or deleted after a speci fied time MOBOTIX Stores Data Reliably MOBOTIX own flash file system MxFFS prevents unauthorized persons from reading or transferring the internally stored data even if the card is stolen Mobotix Only Saves What Is Necessary The MOBOTIX system includes three important additional options that allow more data to be Insidethe camera one MicroSD card is enough stored for a long
13. The panorama image setting is then locked until the camera is next restarted To permanently save the standard image setting defined for the Q24M select the Store Complete Configuration option under the Manage Settings in Quick Control The settings will then remain in effect even after rebooting MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Virtual PTZ And Special Q24M Configuration Use the Q24M On Screen Control INITIAL VALUE PANORAMA CORRECTION ZOOM TILT UP PAN RIGHT DEFAULT SETTINGS ONSCREEN CONTROL PAN LEFT TILT DOWN You can set the On Screen Control by clicking the individual areas panning tilting zoom ing correcting the panorama in two different directions with the mouse Each area is represented by a horizontal or vertical bar with a central point The further away from this central point that you move the mouse the greater the change trig gered Clicking the central point of the cross leads directly to the default setting of the On Screen Control During panorama correction clicking between the two trapezoid symbols straightens the left or right tilting lines which are best visible at the edges of the image section MOBOTIX Q24 17x1 EREJE MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual OPERATING THE CAMERA Ceiling Mounted Set
14. a live image has no more than 0 4 megapixels and a recorded image generally 0 1 megapixels CIF On the contrary one MOBOTIX camera with 3 1 megapixels records around 30 times more detail As a result larger image areas with up to 360 allround views are possible thus reducing the number of cameras and therefore the costs For example four lanes of a gas station can be recorded with one MOBOTIX camera instead of four conventional cameras Disadvantages Of Old Centralized Solution Usually cameras only supply the images while the processing and recording is done later ona central PC using video management software This traditional centralized structure has many limitations since it requires a high network bandwidth and the PC processing power is not enough for several cameras A HDTV MPEG4 film already puts considerable strain on a PC how can it be expected to process dozens of high resolution live cameras Traditional central ized systems are there fore less suitable and MOBOTIX Camera unprofitable than high resolution systems due to the high number of PCs needed CMOS CPU MicroSD 3 1 Megapixel Image Analysis Recording MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com The Decentralized MOBOTIX Concept Unlike with other systems with the decentralized MOBOTIX concept a high speed computer and if requested digital memory MicroSD SD card is built into every camera for lon
15. for example e The camera can be configured to automatically receive an IP address optional e The network parameters can be manually set optional e You do not need to access the camera user interface Requirement e The MxControlCenter or MxEasy video management software needs to be installed on the computer MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Manual And Automatic Operation Overview 3 1 3 Automatically Using DHCP The camera can automatically obtain its network parameters using DHCP This requires the network to have a functioning DHCP server e g a DSL router with activated DHCP server and the camera must be booted using DHCP see section 3 2 5 Starting the Camera With an Automatic IP Address DHCP The IP address automatically assigned by the DHCP sever will be announced via the camera speaker as soon as the camera has booted successfully Advantages You can connect the camera directly to the target network Network parameters are automatically assigned No additional software is required You do not need to access the camera user interface Disadvantages The camera needs to be physically accessible as you need to press a key on the camera to boot it using DHCP Requires a functioning DHCP server on the network MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 106 156 Q24M Camer
16. AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 108 156 Q24M Camera Manual OPERATING THE CAMERA Camera access http 10 8 0 99 example The factory IP address is printed on a sticker on the camera housing Administration menu User Name admin password meinsm Softbuttons are freely configurable 3 2 2 First Images And Configuration In The Browser Once the MOBOTIX camera has been connected to the power supply and to the network you can access the user interface with the live camera image in the web browser Internet Explorer Firefox Safari Konqueror Opera Camino or any other graphical browser with activated JavaScript is suitable It does not matter which operating system is used After entering the camera s IP address in the browser address bar you will see the live screen of the MOBOTIX camera with its user interface controls such as softbuttons buttons for the different camera screens pull down menus Quick Controls icons for accessing the online help and the camera status as well as status information elements above and below the live image e080 Orv fy hetp 10 8 0 99 gt x G Google P la de p Live Jl x MOBOTIX P 58 Admin Menu J Setup Menu 1x Zoom Zoom Zoom Center Pan Normal Image Surround Image Auto Move on Auto Move off p Fertig Rv Zz Default access credentials for the Administr
17. Adapter cable required Event And Time Controlled Just like triggering event controlled recording upon detecting movements in the image the camera can also record when the volume detected by the microphone exceeds a certain trigger value Using scheduled daily recording time tasks can start or stop video MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Internal DVR is either an option during order placement e g M12 R8 or upgradeable later with an SD card D24M Q24M Secure 4 GB MicroSD card included 32 156 Q24M Camera Manual INTRODUCTION No heating required PoE is no problem even in winter Logo generator for display of graphics already integrated in the live image recording upload images to a web site or send e mails with video audio clips Vacation times and holidays can be programmed Remote Alerting In case of an alarm MOBOTIX cameras automatically pop up windows or activate other functions at a remote security control center The cameras can use network wireless GSM GPRS UMTS 3G or Internet connections for this purpose Integrated Power over Ethernet Power is supplied as Power over Ethernet via the network cabling using the MOBOTIX NPA PoE Set or from a PoE compatible switch both according to the IEEE 802 3af PoE Standard Previous MOBOTIX network power accessories such as the NPA Set Power Box and Power Rack MX NPA Set
18. Camera Selection Please select up to 16 cameras to monitor and configure with MxEasy You can double click on a camera to change Use the context menu right click to add a camera manually 10 3 94 200 MK VIASAO 104 7204 MA VIASA 192 168 31 162 ME VI4ASI0 192 16831 160 MX V34 5 10 Jot LOcomerssiseleces A O D Found Rexchible Authentication required trwatid network Q tree Cee a DS D O Nme F Source Model B doku d12d 180 10 3 30 151 D12D Se Q22M Se Remove M12D 54 D22M Se Information M12D Se Change network setup M12D Se MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com First Images And The Most Important Settings Using The Selected Cameras Clicking OK prompts MxEasy to Meton veurs Camera Selection use the selected cameras and to TTA generate a screen with the live Use the connent manus Gigha click o adda camera ean images of the four cameras that you selected first 10 394200 Anaa Saa 104 7204 MAVI ASA 192 168 311 162 ME V345 10 102 168 313 160 MX VI4A SIO 3 of 10 comerats selected A o D Found Rexchable Authertication requires D Inwatit network Q tree The panel at the bottom right hand corner always displays the most recent event image of whatever camera is visible in the large panel Double click a small camera panel to move this camera s live image to the large panel Cl
19. EARE Tn SE camera with a factory IP address is a doku wee mane connected to a network in which a O minzuens maisin ome ia DHCP server automatically assigns gt civcicis Amie ba oie class the IP addresses MxEasy can auto jhannin matically configure such a camera so that it is integrated into your existing network To do so sim ply highlight the desired camera wep an c in the list J Found Reachabdle Authentication required D lnwaled network Q inro The MOBOTIX IP camera s Clicking Next displays a security m12 cki doku d12d 180 prompt if you click OK the dialog for has have not been set up correctly for reconfiguring the selected camera access from within your local network ill Would you like to change the camera wit Appear network configuration now If your computer automatically obtains itsIPaddressfroma DHCP server M wih airs 1047204 hs et bean atu comity then this is certainly the best choice Would you like to change the network configuration of the camera now for that specific camera and most Oe Passes noma likely for all other cameras that have been found in a different subnet Get IP address automatically option If you have assigned a fixed IP address to your computer you will probably want to assign fixed IP addresses ca issued by your system administrator to every camera Use this IP address option Here for the most part you should enter a similar configuration as in the n
20. Flash based storage devices MicroSD cards CF cards USB sticks and solid state disks do not contain any moving parts as compared to the commonly used hard disks Flash based devices are compact extremely resistant to humidity and shock use very little energy do not lose data during power failures and are becoming less expensive They are thus ideally suited for use with the MOBOTIX cameras Number Of Write Delete Cycles Per Flash Storage Cell The number of write delete cycles of every storage cell of a Flash device is limited e g 10 000 100 000 or more depending on the quality The controller of the Flash device automatically detects individual Flash cells that are no longer functioning The contents of the faulty cell will then be rebuilt using a checksum and will be moved to a properly working spare cell The faulty storage cell will be marked as bad and will not be used any more No data is lost in this process In addition MOBOTIX cameras constantly monitor activated Flash storage devices MOBOTIX has developed a technology to test the wear of the Flash device by logging the number of write delete cycles patent pending The Flash memory wear is automatically displayed in the status bar in the live camera image but it can also be viewed at anytime in the Admin Menu gt Camera Status dialog Conservative Memory Usage Thanks To MOBOTIX MxFFS File System MxFFS formatting of the MicroSD card means that the MOBOTIX camera softwa
21. MOBOTIX signal module that the camera uses to directly operate lamps sirens and access controls as well as external audio components speakers and microphones CCTV Abbreviation for Closed Circuit Television A television system in which the analog video signal is transmitted to monitor within one particular environment only for example a building The term CCTV is often used for video surveillance systems CF Card Abbreviation for Compact Flash Card An ultra compact digital random access memory medium based on flash memory modules and well known as an image storage medium for digital cameras CIF 2CIF 4CIF in accordance with PAL TV standard Common Intermediate Format Corresponds to 1 4 TV image with 288 rows and 352 pixels 0 1 megapixel 2CIF 1 2 TV image has the same small number of rows 288 but 704 pixels 0 2 megapixel 4CIF corresponds to the image quality of a traditional TV image with 576 rows and 704 pixels 0 4 megapixel CMOS Sensor Abbreviation for Complementary Metal Oxide Semiconductor Sensor Sensor for energy efficient digitalization of image information CMOS sensors are used as image sensors in digital cameras DevKit Camera installation kit with independent image sensors based on MOBOTIX M12 or M22 cameras intended for concealed installation in other devices MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com 151 156 DHCP Abbreviation
22. MX NPR 4 and MX NPR8 20 are not suitable for use with the Q24M No heating is necessary thanks to the well insulated plastic housing and anti fogging properties Due to their low power consumption approx 3 watts MOBOTIX cameras unlike those of other manufacturers may be operated both indoors and outdoors using a PoE power supply Logos Animated Or Freestyle The MOBOTIX camera logo generator allows time scheduled banners and graphics including files loaded automatically from any URL to be integrated into current camera MOBOTIX cameras are the only network IP cameras supporting animated and transpar ent graphics M10 Web Megapixel Camera with Logo Generator ith holes tr i MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com General MOBOTIX Camera Functions 30 Cameras Live Using MxControlCenter Instead of using a web browser you can also download the free of charge MxControlCenter from www mobotix com which allows fast display of up to 30 MOBOTIX cameras on one monitor In addition MxControlCenter can process incoming alarms with sound from the cameras and allows comfortable search and evaluation of alarm video clips including audio The integrated Layout Editor of MxControlCenter allows you to quickly create floor plans by simply dragging dropping the cameras onto a background image Load a floor plan as background image drag amp drop the cameras do
23. MicroSD card s drive volume as a directory in MxControlCenter If the MicroSD card s contents are encrypted you need to enter the corresponding pass word before you can access the recorded video data A dialog will automatically appear in MxControlCenter or MxEasy When using the MicroSD card from one MOBOTIX camera in another MOBOTIX camera you need to make sure that the time on the original camera is in sync with the new camera It is recommended to use automatic time synchronization via a time server Admin Menu gt Date and Time 3 4 5 Deactivating The Card Memory Follow these steps to deactivate the memory on a MicroSD card Admin Menu gt Storage on External File Server Flash Device 1 Activate the None option 2 Click the Set button at the bottom of the dialog and then Close 3 Reboot the MOBOTIX camera Admin Menu gt Reboot Camera 4 Once the camera has rebooted make sure that the symbol FR REC is no longer visible in the bottom right hand corner of the live image 5 You can now safely remove the MicroSD card from the camera see section 2 10 MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com MicroSD Card Recording 139 156 A MicroSD card may only be removed from the camera after you have deactivated Recording to MicroSD Card and rebooted the camera Failing to do so may lead to data loss Removing connected flash storage devices fro
24. PoE switch in use be advantageous to change the PoE power level class in the browser 1 Select Admin Menu gt Network Setup gt Ethernet interface for experts 2 Under Power Supply click Change 3 A Power Wizard will appear to guide you through the PoE configuration steps 4 Thecamerawill then need to be cycled through a hard reboot Disconnect the camera from the power supply then recon nectit e g by disconnecting then reconnecting the network cable at a PoE switch 2 11 3 Power Supply Using A Switch 1 Connect the factory pre installed cable of the camera to the Camera connector of the Network Power Adapter 2 Connect the LAN Power connector of the NPA to an Ethernet connector of the switch router or the Ethernet wall outlet 3 Plug the RJ45 connector of the external power unit into the PC Power connector on the Network Power Adapter Hub Switch 10 100 Mbit Network TCP IP 1 1 Patch Cable MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Network Power Adapter MX NPA PoE 1 1 Patch Cable MOBOTIX Q24 mx10 8 0 113 Ethernet Interface Enabie disable me Ethernet interface Usually there is no reason to disable the Ethernet interface H you would lice to have a running camera announce its over camera speaker simply press the A button of me camera This audio feature can be disabled in the Loudsponker and M
25. Sequence 101 3 OPERATING THE CAMERA 102 3 1 Manual And Automatic Operation Overview 102 3 1 1 Manually Using A Computer In The 10 X X X IP Address Range 103 3 1 2 Automatically Using MxControlCenter Or MxEasy 104 3 1 3 Automatically Using DHCP 105 3 2 First images And The Most Important Settings 106 3 2 1 Manually Setting Up The Network Parameters In A Browser 106 3 2 2 First Images And Configuration In The Browser 108 3 2 3 First Images And Network Parameter Configuration In MxControlCenter 110 3 2 4 First Images And Network Parameter Configuration In MxEasy 116 3 2 5 Starting The Camera With An Automatic IP Address DHCP 120 3 2 6 Starting The Camera With The Factory IP Address 121 MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com 5 156 3 3 Virtual PTZ And Special Q24M Configuration 122 3 3 1 Preparing The Virtual PTZ Function 122 3 3 2 Special Q24M Configuration In The Browser 124 3 3 3 Overview Of The Available Camera Views 130 3 4 MicroSD Card Recording 134 3 4 1 Introduction 134 3 4 2 Formatting The Card 136 3 4 3 Activate Recording 137 3 4 4 Accessing Camera Data 138 3 4 5 Deactivating The Card Memory 138 3 4 6 Using A MicroSD Card In A Different MOBOTIX Camera 139 3 4 7 Limitations On Warranty When Using Flash Storage Devices 139 3 5 Q24M Storage Options Full Image Storage 140 3 6 Further Configuration In The Browser 142 3 6 1 Overview 142 3 6 2 General Browser Settings
26. The low key elegance of the camera s design especially when installed with the In Ceiling set makes the Q24M the ideal solution for the intersection of discreet design and inconspicuous look For example hotels and restaurants not to mention installations in public buildings waiting rooms and showrooms present a suitable backdrop for this type of equipment MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 4 GB MicroSD card preinstalled in the camera Q24M Secure 28 Q24M Camera Manual INTRODUCTION Q24M in the In Ceiling Set local public transport bus Q24M in the In Ceiling Set with stainless steel ring elevator The integrated DVR functionality with long term storage on a MicroSD card also makes the camera an ideal solution for mobile applications since it only requires a power sup ply via the network cable standard PoE for full event driven recording with video and audio thus delivering a complete standalone product Application examples in this con text are installations in public transportation such as busses trains aboard ships airplanes efc i Model Versions The Q24M is available in Secure and Basic models which come with different features Both models can also be ordered with an L22 Super Wide Angle lens with a horizontal image angle of 90 MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mob
27. Wall Set or if the image tilt has been modified MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 2 6 156 Q24M Camera Manual OPERATING THE CAMERA 2 Click the lock icon Clicking the lock once opens it lock clasp is raised The lock l z AN d prevents execution of later vPTZ actions and thereby also unintentionally modify Lock open ing the view you configure This holds for all overview display modes i e also for panorama focus double panorama and surround MOBOTIX Q24 mx10 8 0 79 Live FEND 3E ee Deon D Be Click the icon l 3 A new icon for processing the panorama image appears in the top left corner of the camera image Enlarge the image by clicking the icon once On Screen Y Control appears MOBOTIX Q24 mx10 8 0 79 Live E D menee P Hee De Ca Cra Geb Aw WEPT a 4 Using the On Screen Control visible in the camera live image you can now change the displayed live camera image as desired panning tilting zooming and cor recting the panorama see page on the right When doing so the vPTZ function using the mouse or joystick is deactivated MOBOTIX Q24 mx10 8 0 79 Live Camera live image with panorama correction with OnScreen Control visible 5 When you have modified the desired image setting close the control panel x in the top right hand corner 6 Click the lock icon again to close it lock clasp is down
28. after entering a user name and password e Factory default user name is admin e Factory default password is meinsm The Quick Installation assistant automatically appears when the administration menu is accessed for the time It provides an easy method to adjust the basic camera settings to the current application scenario For security reasons it is highly recommended to change the default administrator password after the camera has been properly config ured properly Enter the user name and password exactly as shown above Note that all entries are case sensitive Make sure that you store information on user names and passwords in a secure place If you lose the administrator password and cannot access the Administration menu the password can only be reset at the factory This service is subject to a service charge 3 7 3 Permanently Deactivating The Microphone Deactivating a camera s microphone may become necessary in order to protect the privacy of persons at a workplace or for other reasons You can permanently and irreversibly deac tivate the microphone in the Admin Menu gt Loudspeaker and Microphone dialog This deactivation is permanent and cannot be reversed even by MOBOTIX engineers Deactivating the microphone will also deactivate all features that use the camera s microphone MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Additional Notes 147 1
29. be clean and free of grease This prevents water from entering the housing Prepare the cabling Insert the seal into the cable opening of the On Wall Set such that the black rubber seal is on the outside Fix it in place from the inside using a small hexagonal nut Mount the On Wall Set Mount the On Wall Set with out the camera at the intended position using e g the wood screws included with Q24M camera Pos 1 13 Make sure the OBEN TOP arrow points in the correct direction Cable feeding Attach the counternut to the network cable pass it through the seal from the outside and tighten the nut The network cable is now screwed into the On Wall Set weatherproof All unused openings must be sealed with the included sealant plugs The cable passing into the housing must always be installed using the supplied three part fittings Remove the camera outer shell Unscrew all four Allen screws with the supplied Allen wrench Remove the outer shell MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Mounting The Camera With The On Wall Set 6 Removethe mounting ring Separate the black mount ing ring from the camera housing lift the spring clip This ring is not required when mounting the camera to the On Wall set 7 Connectthe cable Connect the on site network cable to the network cable passing through the On Wall Set using a standard connector Excess cable ca
30. drill Pass the on site network cable through one of the large round holes at the back of the Corner and Pole Mount then through one of the 16 mm diameter holes on the front of the mount In order to properly protect the cabling you should let the cabling run from the inside of the building through the Corner and Pole Mount directly into the camera concealed cabling Note The cable length from the building corner should be at least 80 cm Place the included wall anchors in the drilled holes and screw the Corner and Pole Mount into place on the corner of the building using the wood screws and washers Use the supplied drilling template fold out at the end of this manual to mark the positions for drilling the holes Then Install the Wall Mount on the Corner and Pole Mount section 2 9 5 MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Installing The Corner And Pole Mount 2 9 5 Mounting The Wall Mount To The Corner And Pole Mount e Feed the cables through the appropriate hole at the back of the Outdoor Wall Mount The wall sealing on the Wall Mount must be in place already see section 2 8 e Use the 6 x 20 mm Allen screws 6 mm washers and M6 nuts included with the Corner and Pole Mount and attach the Wall Mount to the Corner and Pole Mount e Then continue with the remaining work steps described in section 2 8 3 MOBOTIX AG Security Vision Sy
31. in live image using two separate messaging paths e Object tracing for analyzing the paths of objects that are moving in the image MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com General MOBOTIX Camera Functions 3 5 5 6 e Time Tables with handling of customized holidays and vacations The time tables are used to control the camera s arming image recording messaging logos the obscure image function as well as other features e Remote signaling for master slave cameras with the master camera controlling the arming status of the slave cameras This allows arming for example of all slave cameras using a key switch connected to the master camera e Transfer profiles for comfortably controlling transmissions via FTP e mail phone calls and network messages e Speakerphone with speak listen and intercom modes using the microphone and Telephony features speaker using VoIP connections internet telephony e Phone Call In to remotely control the camera using a touchtone telephone retrieve camera information establish an Internet connection announce the retrieved IP address intercom feature etc e MxPEG video compression using MxControlCenter The Activex plug in for Internet Explorer users brings all advantages of MxPEG to the browser based user interface including the audio stream to and from the camera e Routing allows use of other network connections besid
32. mobotix com sales mobotix com 16 1 Q24M Camera Manual OPERATING THE CAMERA 3 2 4 First Images And Network Parameter Configuration In MxEasy Download MxEasy free of charge from www mobotix com 12 12 22 25 09 08 dfi 10 3 0 25 QU T0 2 0 S2 Installing MxEasy If you have an MxEasy installation CD insert it into your CD DVD drive The assistant will guide you through the installation process If this is not the case or if you would like to update to a newer version you can download the latest MxEasy version for your operating system from the MOBOTIX website www mobotix com gt Support gt Software Downloads in the MxEasy section Using MxEasy For The First Time To start MxEasy double click the shortcut or the program file itself Automated Search For MOBOTIX Cameras If you start MxEasy for the first Batany wuars time on a computer the Camera Please select up to 16 cameras to monitor and configure with MxEasy Selection dialog will appear showin Usa Sha comma su Gogh chek wm adds camara sna g ppear g ient all detected MOBOTIX cameras The a a soke mi2e secan 192 168 31 154 M120 Sec Oright ME V3 45 10 camera list will be updated auto oisin ioaaonarasa eaten swiss s mici 10 4 7 204 M10 Sec Onight MEVIASA matically as soon as new cameras mio 2 120 206 19268sLIe2 ore wavsasao meio 3 i24 256 192 168 321 161 Mi20 Sec Onight MX V3 45 10 are connected to o
33. network SIP is frequently used in conjunction with IP telephony Signal Input Signal Output Coupling an alarm triggering device for example a fire alarm system or a network camera to a control center or another type of transmitter for example a telephone or IP network A typical signal input output scenario in video surveillance progresses as follows an event triggers an alarm that then displays for example the video image from the network camera that triggered the alarm on the monitor at a control center Snapshot Photograph of a situation created spontaneously and directly with a mouse click or other such event directed by the user Switch Hardware used to connect multiple network devices computers cameras printers etc within a network A PoE switch can also supply the cameras with power over an Ethernet cable UPS Uninterruptible Power Supply Refers to devices that continue to supply power in the event of a sudden power failure These devices usually operate using a battery UPS is installed on the power lines of devices and systems in order to protect them in the event of a power failure VoIP Voice over Internet Protocol Telephony using computer networks Wizard Refers to a software component that helps the user install or set up a particular program and that guides the user through the configuration process by means of simple questions WLAN Wireless Local Area Network Used to provide Internet connections with
34. of the Available Camera Views MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Virtual PTZ And Special Q24M Configuration 2 5 5 6 Wall Mount Setting And Correcting The Standard View Panorama Camera live image with panorama correction High resolution 180 Panorama 1 In the Quick Control Display Mode select the option Panorama Examine the image which is now displayed If the section meets your expectations no further adjustment is necessary and panorama configuraion is complete To change the image section to meet your specific expectations continue with step 2 MOBOTIX Q24 mx10 8 0 79 Live ER Select Wie Camera live image Select 7 image without panorama F Normal Surround l lt correction with j Doubie Panorama j QuickControls visible Panorama Focus Focusing Aid lx Zoom The currently visible image section may differ from the desired image section due to e g the installation position or any accessories in use However it is not necessary to physically move the camera as in this case the browser alone can be used to adjust the visible panorama image by zooming panning and tilting Tilted vertical lines may also be optically straightened to the image edges using the panorama correction function These tilted lines are primarily caused if the camera itself is tilted camera installed with 10 On
35. retainer with bayonet catch j When replacing this cable ensure that the cable is prop erly seated in the connector and that the retainer with the blue bayonet catch is locked short clockwise turn a until it clicks into place 1 Removing The Cable Retainer Rotate the bayonet catch anti clockwise to the open circle symbol see diagram The catch may be removed from the side The cable can now be pulled out of the camera ce MINNAN ba Mobotix AG 10 TED r O MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Mounting The Camera Without Accessories 6 5 5 6 Only use Original MOBOTIX cable to connect the camera Standard cables purchased from other suppliers do not meet the necessary speci fications for proper retention no IP54 and IP65 weather protection MiniUSB cable Ethernet patch cable Replacing The Cable Retainer Insert the cable into the receptacle on the camera Position the bayonet catch from the side opening points to the right Rotate the bayonet catch clockwise to the filled circle symbol see image The cable is now properly retained aaa a Mobotix AG 10 T Close the cable retainer by rotating the bayonet catch to the marked position Bayonet catch open p O gt Bayonet catch closed a MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com
36. stainless steel housing lens protector and security screws Ideally suited for surveillance at critical locations Vandalism Set MX Q24 Sec Vandal ESMA Alternative design featuring matt stainless steel housing As above incl lens protector and security screws 166 mm 166 mm MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Available Q24M Accessories Overview In Ceiling Set MX OPT IC For simple installation in false ceiling tiles Suitable for discreet surveillance Optionally available with a stainless steel ring Outdoor Wall Mount MX OPT WH Consists of Outdoor Wall Mount and mounting supplies Covers RJ45 wall outlets Space for expansion modules battery UMTS WLAN etc Easily mounted to poles using Pole Mount Weatherproof IP65 Corner And Pole Mount MX OPT MH Flange for Outdoor Wall Mount Can be mounted to wall corners or poles 3 mm stainless steel white Wall Mount may be ordered separately or as a set Network Power Adapter Set MX NPA PoE Set The Network Power Adapter Set allows inject ing the power supply for the MOBOTIX Q24M into the network cable This makes it possible to use the network cable to both connect the camera and remotely supply power up to 100 m The MOBOTIX Network Power Adapter Set including power supply with RJ45 con nector is required if you do not use a PoE compatible switch or
37. take out the MicroSD card Remove the four screws from the back plate using the supplied 2 mm Allen wrench and carefully lift off the back plate Gently push on the MicroSD card in the card slot of the camera The card will be released from the slot and can then be removed from the cam era b ce LEME 2 A Q24 MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Replacing The MicroSD Card 97 156 To use the camera without a MicroSD card continue with step 2 in section 2 10 2 Mount the Back Plate 2 10 2 Inserting A MicroSD Card L Insert the MicroSD card Push the MicroSD card into the card slot as shown until an audible and perceptible click indicates it is in place Mount the back plate Replace the back plate of the camera housing ensuring that the back plate screw holes are correctly positioned above the thread inserts Screw the back plate tight and replace the connec tion cables Place the four Allen screws back into the back plate and tighten the screws using the supplied 2mm Allen wrench The previously removed patch cable must now be reconnected see end of section 2 4 3 Attach the outer shell Replace the outer shell and screw all four Allen screws tight using the supplied Allen wrench Activate recording If you have inserted a MicroSD card that has already been MxFFS formatted you can activate recording under Admin Menu gt Storage on External
38. the front of the lens with a soft cotton cloth Do not apply excessive pressure to the surface of the glass when cleaning the lens 11 Establish a connection to the camera check the image Establish a connection to the camera as described in sections 3 1 and above The live image from the camera should be visible on the computer monitor Check image sections on the computer monitor as well MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION 2 9 Installing The Corner And Pole Mount 2 9 1 Mounting Instructions The Corner and Pole Mount is made from stainless steel and is extremely robust and rustproof It is used in combination with the Wall Mount described in section 2 8 in the case that a Q24M is to be installed on a pole or building corner The Wall Mount required for complete installation must be ordered separately The mounting pole should have a diameter between 60 and 180 mm Thanks to the 360 panorama view from above installing the camera on the corner of 270 a building makes it possible to monitor a range of approximately 270 from one building wall to the other around the corner with one single Q24M camera By design the Corner and Pole Mount cannot be mounted above a wall outlet for the camera cabling MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Installing The Corner
39. using a web browser you can also download the free MxControlCenter software from the MOBOTIX website which allows quick displaying of multiple cameras on one monitor alarm switching with audio or an easy event search vPTZ Virtual Pan Tilt Zoom Features While MxControlCenter has provided virtual PTZ features for some time now these features are now available directly via MOBOTIX camera This means that you can continuously zoom into or out of the live image using either the mouse wheel or a joystick When storing images or video sequences you can choose to store either the visible image area of the live image or the full sensor image full image storage This also allows you to examine parts of an image or video that had not been visible in the live image section on display at the time of the recording Automatic Image Correction Another problem familiar from the field of photography are the distortions that result from using wide angle lenses Straight lines near the image borders are bent outwards The integrated distortion correction features of the camera and of MxControlCenter allow correcting the curve of various lenses using software algorithms HiRes Live Video With Up To 30 fps Including Audio MOBOTIX cameras deliver smooth live video with lip synchronous audio yet they keep network load to a minimum Some analog systems may also be able to do this but the recording quality is much higher with MOBOTIX since the cameras effi
40. vPTZ actions carried out on the live image The mechanical limitations of motor driven PTZ cameras mean that they simply cannot provide this unique advantage to the user MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Storage Options Full Image Storage 141 156 Activate Deactivate Full Image Storage In The Browser To configure this feature open the Setup Menu gt Event Control gt Recording dialog and activate or deactivate the Full Image Recording option fA MOBOTIX Q24 mx10 8 0 113 Recording General Settings Value Explanation Arming Enabie 19 Cornen camers recerang Time Table Profile _ no time table 3 Pe TADO PON 10 D O Comte 00 recog E T Time Tapes one on Es 5 9 Pe reccrosa mage tios ung me Manage X 09 corttcates of the wut yorur m A A sing Si S a Symbol Lon w ee ee aming recording 4 curort Image Recording Activate full il c D bat e ia i paramotor ng TR or Te Terminate ANG an event 3 detected Use ths option to freeze stored images TECK hore MO resume ecoin Storage Settings Value Explanation Recording REC Event Recording Type of event and story recording Sa sores 3 JPEG pictures Evon Moco grean tos for avery overs WONG MPEG ogo steers videodata to stream fiss using G codec p ETPA Record Ava Oaa Include audio 3 Store udo data in stream fie if avelledic configuro micscohone mic f MOBOTIX Q24
41. well as refer ences to the relevant sections in this manual For more information on the MOBOTIX Q24M and available accessories please see www mobotix com Wall installation with On Wall Set 10 MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Preparing The Installation 2 1 1 Wall Mounted To make optimal use of the high resolution 180 panorama functionality of the Q24M the camera must be mounted on an internal or external wall The entire hemisphere of the room directly in front of the camera is then effectively monitored from the wall on the left of the camera to the wall on the right Corresponding fine tuning in the user interface software allows the displayed panorama image to be adjusted to different practical appli cations see section 3 3 virtual PTZ 1 MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Wall installation with On Wall Set 10 The camera should preferably be mounted in the middle of the room to be monitored using the 10 On Wall Set Original image from the camera shown above using the 10 On Wall Set Panorama Focus View Q24M Camera Manual INSTALLATION Selecting An Appropriate Camera Position The Q24M is primarily suited to providing an excellent overview and less suitable for more exact details For active operation the ca
42. 1 files 1970 01 01 01 00 00 0 1970 01 01 01 00 00 0 4 0 MBytes 0 4 936 MBytes MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 136 156 Q24M Camera Manual OPERATING THE CAMERA Follow these steps to format a MicroSD card in Admin Menu gt Storage on External File Server Flash Device The Safe Formatting option takes several hours You can also use suitable applications on Windows Linux UNIX and Mac OS X computers to safely format the MicroSD card 3 4 2 Formatting The Card Before a MOBOTIX camera can store image and video sequences on a MicroSD card it needs to be formatted as MxFFS MicroSD cards delivered with MOBOTIX cameras are already MxFFS formatted The following steps are necessary to format a storage device Admin Menu gt Storage on External File Server Flash Device 1 Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera 2 Clickthe Format button under SD Flash SD Flash Card MarS T5 Format Card 3 Select the Quick Format option and Formatting Options confirm by clicking OK Depending on the nature of the data currently stored on media SD Flash Card you can choose how thorough the formatting process should be Formatting Quick Format will simply write new administrative data Mode Note In contrast to the Quick Format option the Safe Format option will make structures leaving most of your data on the d
43. 142 3 6 3 Additional Configuration Options 145 3 7 Additional Notes 146 3 7 1 Weatherproof Qualities 146 3 7 2 Password For The Administration Menu 146 3 7 3 Permanently Deactivating The Microphone 146 3 7 4 Starting The Camera With The Factory IP Address 147 3 7 5 Reset The Camera To Factory Settings 147 3 7 6 Activate Event Control And Motion Detection 147 3 7 7 Deactivate Text And Logo Options 147 3 7 8 Deactivating The Daily Automatic Camera Reboot 148 3 7 9 Browser 148 3 7 10 Cleaning The Camera And Lens 148 3 7 11 Safety Warnings 149 3 7 12 Additional Information 149 Notes and Copyright Information The enclosed Camera Software Manual contains detailed information on the cam Additional Information era software Download the latest version of this manual and the MxEasy and www mobotix com MxControlCenter manuals as PDF files from www mobotix com Support gt Manuals All rights reserved MOBOTIX MxControlCenter MxEasy ExtlO and CamlO are inter nationally protected trademarks of MOBOTIX AG Microsoft Windows and Windows Server are registered trademarks of Microsoft Corporation Apple the Apple logo Macintosh OS X and Bonjour are trademarks of Apple Inc Linux is a trademark of Linus Torvalds All other brand names mentioned herein may be trademarks or reg istered trademarks of the respective owners Copyright 1999 2009 MOBOTIX AG Langmeil Germany Information subject to change without notice MOBOTIX AG e S
44. 56 3 7 4 Starting The Camera With The Factory IP Address If the camera s IP address is not known you can start the camera with its factory IP address Section 3 2 6 Starting the Camera with the Factory IP Address describes this procedure in more detail 3 7 5 Reset The Camera To Factory Settings All settings of the MOBOTIX camera can be permanently reset to the factory default settings This makes sense if for example you have obtained a camera without any information or you would like to reset all settings after testing the camera In order to perform this procedure you need to have access to the administration area of the camera admins group Open Admin Menu gt Reset to reset the camera to factory defaults Note All defined users will be deleted and the admin password will be reset to the factory default when you reset the camera using Admin Menu gt Reset If you want to maintain existing users use the method described in section 3 2 6 Starting the Camera with the Factory IP Address 3 7 6 Activate Event Control And Motion Detection In its default configuration the camera s event control and video motion detection features are not enabled In order to activate event controlled recording open Setup Menu gt General Event Settings and activate the Arming switch Another method is to click the Arm amp Record softbutton in the browser s user interface The camera displays the video motion detection window in the live imag
45. And Pole Mount 2 9 2 Corner And Pole Mount 6 1 1 Pole mount stainless steel white powder coated 6 2 4 Stainless steel Allen screws M6x20 mm 6 3 4 Stainless steel washers 6 mm 6 4 4 Stainless steel lock nuts M6 6 5 2 Stainless steel straps 6 6 2 Cable fitting with counter nut and O ring cord 6 7 4 Wood screws 6x80mm incl screw anchors and washers E Q ft Width 218 mm Depth 92 mm MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION Scope Of Delivery And Required Parts Please check that all components supplied with the Corner and Pole Mount Set are present in the original packaging first The Following Additional Tools Are Required For Installation As A Pole Mount e Screwdriver e Materials and tools needed to connect the pre installed MOBOTIX network cable in the camera with the on site network cable The Following Additional Tools Are Required For Installation Of The Corner Mount e Power drill for screw anchor holes e Screwdriver e Scissors to cut out the template e Pen to mark the hole positions e Materials and tools needed to connect the pre installed MOBOTIX network cable in the camera with the on site network cable sy TT ett ane aa j D y i l 0U e ers MOBOTIX AG e Security Vision Systems Made in Germany www mobot
46. BOTIX cameras to recognize when an event has occurred If neces sary the cameras will respond immediately with an alarm tone and will establish a direct video 2 virtual PTZ 2 and sound connection to a control room Absolute Data Security The security barriers that are built into the camera are extremely secure The camera images are only accessible to authorized persons and are encrypted via SSL when they are transferred over the network Notification Of Failure MOBOTIX cameras will automatically report any impairment or failure This ensures maximum reliability and readiness for use Subsequent Searches Events rarely confine themselves to just one spot So even when you are looking at an enlarged detail in live mode it is always a full image that is recorded And in this full image any section can always be enlarged later or whenever necessary Floor plan and camera view in MxControlCenter free control cen ter software from MOBOTIX Ke jejeje ae i jee njajel lalsbelated omens S A MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 17 156 Sound Increases The Chance Of Detection In the event of an alarm MOBOTIX cameras can turn on their built in microphones and record lip synchronous sound They are therefore an even greater help in analyzing a situation and easing clarification In addition the video system can be used for bidirectional communic
47. LAN IIntelligent recording technology reduces required storage Decentralized recording technology in the camera software puts less strain on PCs and reduces the amount of storage PCs DVRs by 10 times Event controlled image rate minimizes storage costs Event driven automatically adjusted recording frame rate based on event or sensor action reduces amount of data and storage costs No additional power and no heating required Anti fogging without heating allows usage of standard PoE technology to power the system via network and saves costs of power cabling Backup power requirement reduced by 8 times Low power consumption approx 4 watts enables year round no heating required PoE with one centralized UPS from installation room via network Robust and practically maintenance free Fiberglass reinforced composite housing with built in cable protection and no mechanical moving parts no auto iris guarantees longevity No software and no licence costs Control and recording software is integrated in the camera and is free of charge new functions are available via free software downloads Unlimited scalability and high return of investment While in use more cameras and storage can be added at any time image format frame rate amp recording parameters can be camera specific Additional functions and other extras included Audio support lens wall mount and weatherproof housing 30 60 C 22 40 F are included microphone am
48. M Camera Manual Camera Data 2 156 MOBOTIX Camera Data Enter your camera data here Camera model Camera name Factory IP address Current IP address DHCP Admin user name Admin password Original Q24M ir Wall mounted at a he of 2 3 mina bank E High resolution 180 Panorama MOBOTIX offers inexpensive seminars which include workshops and practical exercises Basic Seminar three days Advanced Seminar two days For more information please visit www mobotix com MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Contents 1 1 1 1 2 1 3 1 4 2 2 1 2 1 1 2 1 2 2 1 3 2 1 4 2 1 5 2 1 6 2 2 2 2 1 2 2 2 2 23 2 3 2 4 2 4 1 2 4 2 2 4 3 2 5 204 2 5 2 25 3 Foreword The MOBOTIX Concept Innovative Hemispheric Technology MOBOTIX Hemispheric Technology Superior Storage Solution Added Security Value Cost Benefits And Technical Advantages INTRODUCTION Q24M Overview Q24M Next Generation Hemispheric Technology General MOBOTIX Camera Functions Lens Options Hardware And Software Features INSTALLATION Preparing The Installation Wall Mounted Ceiling Mounted Mounting Options Network Connection And Power Supply UPS Preparing The Camera Connections Wall Outlets Wiring Fire Prevention Lightning And Surge Protection Q24M Basic Secure Delivered Parts Components Dimensions Delivered Pa
49. M Camera Manual INTRODUCTION 1 4 Lens Options Hardware And Software Features MOBOTIX Q24M cameras come with a standard L11 fisheye lens with a 180 horizontal image angle The camera is also available with an L22 Super Wide Angle lens with a horizontal image angle of 90 The integrated virtual PTZ features of the camera software or MxControlCenter MxEasy properly correct the lens distortion that is specific to each of the lenses Both lenses deliver good image quality even when using maximum digital zoom Since MOBOTIX cameras are backlight proof they do not require a mechanical auto iris making them extremely robust and maintenance free Corrected normal image with L11 180 fisheye in vPTZ mode MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Lens Options Hardware And Software Features 37 56 Original image vi 35mm equivalent focal length 11 mm 0 43 in 22 mm 0 87 in Actual focal length 1 8 mm 0 07 in 4 mm 0 16 in Aperture 2 0 2 0 Horizontal image angle 180 90 Vertical image angle 160 67 Distance 1 m 1 09 yd m m Image width infinite 2 0 Image height iH 1 3 Distance 3 m 3 28 yd m m Image width infinite 10 0 Image height 55 6 6 Distance 10 m 10 94 yd m m Image width infinite 20 0 Image height 110 13 3 Distance 20 m 21 88 yd m m Image width infinite 40 0 Image height 220 26 6
50. Menu and recording parameters Some of these settings can be changed using the corresponding Quick Controls in the live screen e Resetting changes If you would like to reset some larger changes in one dialog window without resetting the complete configuration you can use the Default button at the bottom of the dialog to reset only this dialog s settings to the factory defaults If you would like to reset all image settings you can do so using the Manage Settings gt Restore Image Settings of the Quick Control in the live image of the camera e Storing changes permanently Once you have finished configuring the camera you should always store the settings in the camera s permanent memory You can Make sure to permanently do so in each dialog clicking the Set button at the bottom of each dialog will tem store changed parameters porarily implement the change when you click Close you will be asked to store the complete configuration in the camera s permanent memory or in the admin menu Admin Menu gt Store current configuration into flash memory The Configuration section of the administration menu provides more functions for storing copying and managing camera settings For more information on this topic see chapter 5 Basic Camera Configuration in the Camera Software Manual Part 2 e Time tasks and time synchronization Apart from a multitude of possibilities for controlling the camera using time time tables holiday and vacation schedu
51. Menu gt Recording and Admin Menu gt Recording to External File Server Flash Device gt Software Camera Manual Part 2 Chapter 7 and Chapter 8 Set up actions messaging Upon detecting an event the MOBOTIX camera can trigger alarms These alarms can be adjusted to your needs and you can assign them to one or more events playing back a sound alarm on the camera speaker showing the visual alarm in the camera live image sending an e mail or network message with the alarm image placing a phone call uploading an alarm image to an FTP server switching a signal output line of the camera e g for switching on the lights opening a door To change the corresponding settings refer to the following dialogs Setup Menu gt Actions Setup Menu gt Messaging and Messaging 2 and Setup Menu gt Enhanced Signal Out Options gt Software Camera Manual Part 2 Chapter 7 MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Further Configuration In The Browser 45 5 6 3 6 3 Additional Configuration Options e Administering the camera You can modify the camera configuration in the Administration User Name admin menu or the Setup menu password meinsm e Admin Menu This menu contains the basic configuration dialogs of the camera Admin Menu e g passwords interfaces software update e Setup Menu This menu contains the dialogs for configuring the image event Setup
52. Mx2wire device is placed at the beginning and the end of the line Configuration as sender or receiver is automatic The Mx2wire nodes are supplied with power by the feeding network cable The connected devices may be supplied with up to 8 watt over PoE as the injected PoE signal is transmitted parallel to the network signal The Mx2wire is delivered in a standard wall outlet frame available in different designs but may also be used with the included on wall outlet 700m 40MB lt 500m 15MB PoE out max 8 watts TCP IP PoE power 10 100 Ethernet MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Mx2wire Mx2wire 156 installation depth 2 Q24M Camera Manual INSTALLATION 2 4 Mounting The Camera Without Accessories 2 4 1 Mounting Instructions The Q24M being an overview camera is primarily designed for installation on walls or ceilings Direct installation of the camera without any accessories is in general always possible however due to elevation of the rear casing of the camera where connections and their holders are a flush mounted wall outlet should be installed first The drilling template also includes a blue circle marking the minimum size and position of this wall outlet in addition to the drilling holes To guarantee maximum coverage of the room by the camera the Q24M should be positioned on the wall or ceiling as close to the middl
53. North User Defined North Direction If the camera has been mounted to a ceiling the Q24M should be set to North This is not the real direction of North but rather the main line of sight or the focus of camera It serves a reference for the North direction in the display mode Surround and Double Panorama You have already selected the Ceiling option in the Installation Type QuickControl 1 In the Quick Control Display Mode select the option Normal MOBOTIX Cien TY Dispiay Mode Cea Display Mode Select Full Image i Normal Recording Recording Image Size Image Program C image Quality Brightness Exposure Control Color Saturation Backlight Correction rpness JPEG Quality ing Aid 2 Rotate the live image in the desired direction using the mouse or a joystick con For vPTZ use and the nected to the computer configuration of a USB p joystick see section 3 3 1 MOBOTIX 5 Cem O Owe sea O MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Virtual PTZ And Special Q24M Configuration 3 In the Quick Control Installation select the option Set North Auto Move Zoom Recording Recording Image Size Image Program Image Quality Brightness Exposure Control Color Saturation Normal Osmin Backlight Correction Sharpness ee JPEG Quality Focus
54. Security Vision Systems Made in Germany www mobotix com sales mobotix com Mounting The Camera With The In Ceiling Set 2 6 2 In Ceiling Set in a SSS SARE ATERT ARR Item Quantity Part Name 3 1 1 Ceiling mounting ring incl 4 flat headed screws 3 2 Decoration ring 3 3 2 Wrench for In Ceiling mount 3 4 4 Clamps MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION Q24M Drilling Template In Ceiling Set clamping zone 6 to 22mm 24 1mm 180mm Find the folded drilling template at the end of the manual Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file enlarged or reduced MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Mounting The Camera With The In Ceiling Set Scope Of Delivery And Required Parts Please check that all components supplied with the In Ceiling Set are present in the original packaging first The Following Additional Tools Are Required For Installation i j Power drill with matching hole saw 150 mm diameter or jigsaw MOBOTIX Drilling Templates at the end of this manual Scissors to cut out the template Pen to mark the hole positions Two blue In Ceiling wrenches from the In Ceiling Set Materials and tools needed to con
55. Zz Q24M Camera Manual The HiRes Video Company MO BOTIX HiRes 3 Megapixel 2048 x 1536 Software zoom Z reddot design award honourable mention 2009 Skyline Format free Each image format freely definable 30 Frames s VGA 640 x 480 30 F s Mega 9909909 spe000000 990000080 9909000009 50909090000 Hsebeoeee00 1888 eee08 Virtual PTZ Digital pan tilt zoom Backlight Safe using CMOS without mechanical iris Internal DVR Internal via SD card external via Network Win Un Mac Recording via Network on PC up to 1 Terabyte lAicrophone amp speaker Audio bi directional via IP variable framerates S1P Client with video IP Telephony Alarm notify cam remote control VideoMotion Multiple windows precision pixel based 22 F o 140 F Weatherproof ila 30 60 C IP65 Version 09 06 Latest PDF file gt keai neei www mobotix com gt Support gt Manuals IEEE 802 3at PoE Network power even in winter HiRes Video Innovations Robust No moving parts The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its sesshousing decentralized concept has made high resolution video systems cost efficient NxCC Mv asy Licence free Video Management MOBOTIX AG D 67722 Langmeil Tel 49 6302 9816 103 Fax 49 6302 9816 190 sales mobotix com ies O v x 2 oO E 3 3 3 Q24
56. a Power failures are not an issue as the video and image sequences remain safely stored on the MicroSD card Access to stored video sequences is possible at any time from the camera user interface in the browser MxControlCenter or MxEasy If you would like to archive sequences you can store all of the data or only certain parts to a computer or external hard disk High Frame Rates Of Up To 30 fps Like all other MOBOTIX cameras the Q24M models can generate live video streams with high frame rates and a maximum image resolution of 3 1 megapixels QXGA with 2048 x 1536 pixels Up to 30 fps are generated at a megapixel resolution of 1280 x 960 pixels Even at 3 1 megapixels the camera will still generate up to 20 fps And the audio playback is always lip synchronous Robust And Maintenance Free Thanks to its low power consumption of approximately 3 watts and the total absence of mechanical moving parts the Q24M models feature the highest operating temperature range from 30 C to 60 C 22 F to 140 F Both Q24M models BASIC amp SECURE are absolutely dust proof to IP54 with the SECURE model being resistant against water jets IP65 also Since the cameras neither fog up nor require heating power can be supplied all year round via the Ethernet cabling using standard PoE products Camera Design Creates New Applications Some application scenarios benefit from a surveillance camera that is present but doesn t attract attention
57. a Manual OPERATING THE CAMERA Caution Netmask 255 0 0 0 3 2 First Images And The Most Important Settings Once the camera has been connected to the network you need to set up the camera s network interface accordingly This step involves setting up and checking the network parameters of the camera If your network is already using an IP address in the 10 x x x range witha 255 0 0 0network mask you do not need to change the camera s network parameters You can access the camera directly see section 3 2 2 If your network or computer does not use an IP address in the 10 x x x range e g in the 192 or 172 ranges you should follow one of the following methods for changing the camera s network parameters e Manual Setup Section 3 2 1 e Automatic Setup using MxControlCenter or MxEasy Sections 3 2 3 and 3 2 4 For the following examples we will use a camera with the factory address10 8 0 99 Replace this IP address with the IP address of your camera You will find the IP address of your camera on a small sticker on the camera Make sure that the IP addresses used in the following examples are not already being used by other devices in the network Hint Pressing the R key on the camera see section 2 2 2 prompts the camera to announce its current IP address over the speaker 3 2 1 Manually Setting Up The Network Parameters In A Browser In order to manually set up the network parameters of the MOBOTIX camera you ne
58. a can be completely configured using a JavaScript enabled browser on all common operating systems such as Windows Linux Macintosh etc The camera provides a HTML based user interface for this purpose The camera executes the changes you make to the camera configuration via HTTP commands using programs and scripts of the embedded software The settings are stored in the camera s flash memory 3 6 1 Overview This section contains an overview of the general browser settings of the MOBOTIX camera as well as further configuration options Q24M specific configuration steps can be found in section 3 3 The Software Camera Manual Part 2 contains more detailed descriptions of the software features 3 6 2 General Browser Settings e Run the Quick Installation After booting the MOBOTIX camera for the first time accessing the administration menu Admin Menu button will automatically start the Quick Installation The Quick Installation assistant helps you in setting the most important parameters of the camera For security reasons you should set your own administrator password and disable public access to the camera gt Software Camera Manual Part 2 Section 5 2 MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Further Configuration In The Browser 43 5 6 e Disable public access Guest users are only allowed to access the Guest screen of the camera without entering a passwo
59. al 180 160 The live image calcu lation and distortion correction is done directly in the camera and does not burden the PC or the network 3 3 3 Overview Of The Available Camera Views Full image Mounted To A Ceiling Or Wall The entire fisheye full image of the image sensor without distortion correction is displayed Normal Mounted To A Ceiling Or Wall A corrected image section is displayed that can be panned tilted or zoomed This is the factory default image setting for the Q24M MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Virtual PTZ And Special Q24M Configuration 3 5 6 Surround Mounted To Ceiling The images of four virtual cameras in each of the four directions are displayed in the same view To do this the camera s North direction image top left must be set see section 3 3 2 All four views can be changed independently of each other using vPTZ commands Original Q24M image Each of the 4 views can be individually modified Panorama Mounted To Wall The corrected image of an entire room corrected 180 panorama from the left to the right wall is shown This view is available for a wall mounted MOBOTIX Q24M The aspect ratio Original full image MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 132 156 _ Q24M Camera Manual OPERATING THE CAMERA
60. allation option for the Q24M When properly installed the only visible componentis a particularly sleek and discreet hemispheric camera while most of the remaining components are concealed inside the ceiling For these reasons the Q24M installed with the In Ceiling Set is the preferred option for most indoor spaces frequented by customers or the general public e g hotels restaurants banks retail stores public buildings etc The common use of suspended ceilings in commercial and public buildings is an additional reason to place a preference on in ceiling installation The installation process is also simplified as the network cable may be laid without difficulty and only a 15 cm diameter hole must be cut in the ceiling or ceiling component Before installing the MOBOTIX Q24M to an indoor location using the In Ceiling Set you must prepare the network connection and drill a hole for the camera e Network connection The network cable is fed through the ceiling directly above the camera When preparing for installation keep in mind particularly with regard to cable slack that the camera may later need to be repositioned in the correct orientation accord ing to its specific purpose OBEN TOP arrow pointing in the direction of the longer wall for ceiling installation in rectangular rooms e Cuta hole for installation The hole should have a diameter of 150 mm see drilling template at the end of the manual MOBOTIX AG e
61. at greater heights for technical or other reasons over doors windows etc adding a slight tilt to the camera and thus also the lens will return better results as the center of the lens is then focused more directly on the center of activity in the room optimal utilization of lens capabilities Optimized image quality through wall installation with On Wall Set 10 2 50 m 3 50 m Wall Mounting Over A Wall Outlet Professional wall or ceiling installation of a Q24M is generally possible without accessories However due to elevation of the rear casing of the camera caused by connections and holders a wall outlet should be installed prior to camera installation see drilling template Q24M This provides perfect protection to the cabling ensuring that it cannot be seen or damaged from outside MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 4a 156 Q24M Camera Manual INSTALLATION 2 1 2 Ceiling Mounted Discreet ceiling installation using the In Ceiling Set Thanks to its hemispherical lens a single Q24M can monitor an entire room right into each of the four corners 360 Panorama View The camera s should ideally be positioned on the ceiling in the center of the room Due to its inherent physical and optical properties the precision of the lens decreases as the distance from the lens grows This means that the maximum usable image area varies greatly de
62. ation Menu User Name admin Password meinsm MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com First Images And The Most Important Settings Camera Screens Live Player Multiview The MOBOTIX camera automatically displays the live screen when it starts up factory default setting You can set a different start page in Admin Menu gt Language and Start Page e g the Guest screen to allow a restricted access to the live image ttp lt camera serimage html The other available standard screens include Player playback of recorded images and video sequences and the Multiview screen displays several cameras with live or recorded images Multiview allows you to view several cameras via a proxy camera especially useful if you want to access your cameras from outside of the network with reduced bandwidth and the PDA mode provides a special screen for mobile devices For more information on camera screens see section 4 1 1 Camera Screens in the Browser the Camera Software Manual Part 2 or the online help of the camera s browser interface MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual OPERATING THE CAMERA 3 2 3 First Images And Network Parameter Configuration In MxControlCenter free of charge from www mobotix com Installation If you have a MxC
63. ation via a loudspeaker microphone No Problems With Backlight MOBOTIX cameras are not affected adversely by sunlight such as direct sunlight They deliver meaningful detailed images all the time because the camera software supports easy programming of independent exposure windows to cope with specific situations This makes them ideal for rooms with large glass fronts ammam is te emery pre cues 4 Vandalism Proof Models In critical environments or for outdoor use it is often best to choose vandalism proof MOBOTIX cameras Their steel housing resists even the hardest attacks and the cameras will deliver a perfect picture of the attackers AAA ar Ae a a Bata e6 MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Placing the exposure window in the lower image area left image deliv ers less optimum results compared to moving three individual exposure windows up toward the windows right image 8 1 56 Q24M Camera Manual Cost Benefits And Technical Advantages THE MOST IMPORTANT COST BENEFITS eaqgoqog 000600 0 Increased resolution reduces amount of cameras needed 1536 line high resolution sensors give a better overview and allow monitoring an entire room with just one camera from the corner Reduced installation costs at any distance Standard Ethernet connection enables the use of use of common network components such as fiber copper and wireless W
64. bayonet catch without needing to open the camera hous ing in the rear casing of the camera Adjustable PoE Classes 1 to 3 The PoE class of the camera may be raised or lowered from the default value of 2 to 1 or 3 from the camera software to precisely adjust the functionality of the camera its accessories and the PoE switch New Audio Functionalities Microphone and speakers are integrated and thanks to the new HiFi audio component the audio quality is once again improved and echoes during hands free operation can now be suppressed If data protection requires it microphone and audio recording can be irreversibly switched off by securing the hardware MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 30 156 Q24M Camera Manual INTRODUCTION Camera vPTZ functions may be controlled with a mouse or joystick Using a joystick Internet Explorer with activated MxPEG ActiveX plug in MxControlCenter or MxEasy required MxControlCenter and MxEasy can be down loaded free of charge at www mobotix com 1 3 General MOBOTIX Camera Functions Like all other MOBOTIX cameras the Q24M models include a range of software func tions such as video motion detection long term recording alarm messaging and video IP telephony to name but a few Unlike in camera systems from other manufacturers buying and installing additional software on the computer is unnecessary Instead of
65. cautions and measures regarding the cables as well A as lightning and surge protection see below CAT7 z e Wire lengths The cable segments must not exceed the maximum allowed cable lengths in order to ensure proper data transfer see sec tion 2 11 e Avoiding induction When running data cables parallel to existing regular power lines or high voltage wires make sure you observe the minimum distances to the power cables Fire Prevention When installing the power lines to the camera make sure you always adhere to the country specific regulations e g VDE in Germany IEEE in the USA in effect on wiring and fire prevention at the site of the installation MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Preparing The Installation Lightning And Surge Protection More information is available at an institution such as the International Electrotechnical Commission IEC www iec ch or at a manufacturer of protection devices against lightning and electrical surges such as Dehn www dehn de MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION 2 2 Q24M Basic Secure Delivered Parts Components Dimensions 2 2 1 Delivered Parts And Camera Components Item Quantity Part Name 1 1 Camera 1 2 Lens included 1 3 1 Lens wre
66. ciently store the high live image resolution and frame rate without compromising image quality MOBOTIX technology thus provides for continuous recording of simultaneous video from 30 cameras at 30 frames per second each including audio all on one standard PC Low Bandwidth Requirements MOBOTIX patent pending MOBOTIX streaming format MxPEG allows fast live video with audio at extremely low network load 1 to 2 Mbps even for high resolution images Since the MOBOTIX camera itself detects movements in the image and not the computer video sequences are only transmitted if movements occur Voice Over IP Moreover MxPEG provides for lip synchronous live audio and two way communication between the camera and a computer Room surveillance is possible using a browser Internet Explorer MxControlCenter or MxEasy Customized alarm notification on your MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com General MOBOTIX Camera Functions 31 156 mobile or via Internet telephony is just as easy as event controlled voice messages directly from the camera MOBOTIX IP Phone Internet Telephony SIP And Video SIP IP Camera Video SIP allows establishing audio video connec Pear tions to the camera using Windows Messenger or similar applications e g CounterPath X Lite Si Chent Eyebeam This feature also allows the cam era to be remote controlled using the phone keys the camera its
67. ctor component built in to MOBOTIX cameras and add on modules which emits light when current flows through the component in the correct direction Linux Free and open source operating system serves as the operating system for all MOBOTIX cameras Megapixel Images that are 1 million pixels Larger formats of images can be displayed as a multiple of this for example 3 Megapixel is equal to 3 million pixels MonoDome Dome camera with one lens Motion Detection Action of sensing a movement within a particular area MOBOTIX cameras use algorith mic methods to detect changes from image to image in predefined areas while taking into account preset conditions If a camera detects a movement it signals an event and triggers an alarm Motion JPEG or M JPEG is a video compression method where each individual image is compressed separately as a JPEG image Unlike MPEG the quality of M JPEG recordings is not dependent on movement within the image MPEG Motion Pictures Expert Group Standard for compressing and saving image and video data resulting in quality loss Originally created for playing entertainment content on PCs MPEG concentrates on displaying still image material and compromises the quality of moving image material in order to increase the transmission speed MxControlCenter MOBOTIX video management software for professional control of mid sized and large camera networks MxEasy MOBOTIX video management software for s
68. d Image Transfer While other camera systems must transport the full 3 1 megapixel image over the network for further processing a MOBOTIX camera will only transmit the desired image sections This means that a Q24M panorama image will only require a small part of the usual data and bandwidth Data from up to six times as many MOBOTIX cameras may be transported over the same network compared to standard cameras ___ Fullimage at 3 1 megapixel 2048 x 1536 pixels Corrected image after panorama correction Economical bandwidth usage due to smaller in camera corrected images no loss of image information Panorama image at 0 6 megapixel 1280 x 480 pixels ee A o MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Overview 27 156 Internal DVR The Q24M SECURE model features direct recording to integrated MicroSD cards which makes the camera fully independent of any external storage media even for longer periods of time The camera internally saves high resolution video and audio without requiring an external storage device or PC or overloading the network what soever Old recordings may be overwritten automatically or deleted automatically after a specified period of time A 16 GB MicroSD card for example allows the camera to store more than a quarter million event images in VGA format 640 x 480 For security reasons the camera can even encrypt the stored dat
69. e dotted frame in the center and the camera automatically stores images as soon as the video motion window detects movements 3 7 7 Deactivate Text And Logo Options As the camera arming is deactivated in its default configuration see preceding section the MOBOTIX camera only displays the Text WWW MOBOTIX COM the time stamp and the MOBOTIX logo at the top of the image Once the camera arming has been activated the text at the bottom of the live image event action messaging and recording symbols will also appear You can deactivate the status bar at the bottom of the live image and the text bar in the top left corner by setting Text Display in the Setup Menu gt Text amp Display Settings dialog to Off Setting Text Display to Date amp Time will only display the time stamp in the live image To hide the logo in the live image open Admin Menu gt Logo Profiles and set Logo Display to Disable MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com You can reset specific parts of the configuration If the dotted rectangle in the live image is visible the camera is armed Text and logos can be also deactivated or customized 14 Q24M Camera Manual OPERATING THE CAMERA 3 7 8 Deactivating The Daily Automatic Camera Reboot Per factory default the MOBOTIX camera automatically reboots every morning at 3 36 am The reason for this is that in some rare cases external influence
70. e Day Night camera technology without moving parts guarantees extreme light sensitivity and ensures long term reliability Audio and SIP telephony Lip synchronized audio live amp recording each camera is a video IP telephone based on SIP standard with automatic alarm call and remote control MxControlCenter included Dual screen technology with building plans free camera positioning event search image processing lens distortion correction and PTZ support 89qngogo0 000600090 6 MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INTRODUCTION 20 156 1 INTRODUCTION 1 1 Q24M Overview Innovative Hemispherical Technology For The Perfect Room Overview The MOBOTIX Q24M Hemispheric camera is an elegant ultra compact and weather proof IP network dome camera with a special hemispheric lens fisheye When mounted on the ceiling the camera is capable of providing full 360 allround view or a 180 panorama when mounted on a wall The first of its kind in the world this camera is evidence of the MOBOTIX commitment to innovation as the global leader in megapixel video security cameras High resolution 180 Panorama Wall Mounted When several cameras are monitoring a single room it is difficult to understand the room layout due to the different viewing directions of each camera This makes it hard to comprehend the overall setting The new panorama funct
71. e correct orientation according to its purpose OBEN TOP arrow pointing upwards for wall installation or in the direction of the longer wall for ceiling installation in rectangular rooms e Preparing the drill holes Use the supplied drilling template for the Q24M On Wall Set fold out at the end of this manual to mark the position for drilling the anchor holes with regard to the camera position MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Mounting The Camera With The On Wall Set When using the On Wall Set outdoors ensure that the screw holes on the rear of the camera housing are sealed with the foam rubber washers included in delivery IP65 2 5 2 On Wall Set 22 E P a 0000 2 5 2 3 Item Quantity Part Name 2 1 On Wall set housing 2 2 4 Stainless steel Allen screws M4x35 mm 2 3 4 Stainless steel washers 4 3 mm 2 4 4 Foam rubber washers 25 4 Lock screws with counter nuts 2 6 2 Cable fitting with counter nut and O ring cord MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION Drilling Template On Wall Set manual as a fold 74mm 160mm 166mm Notes Use the fold out template included at the end of the printed manual valid for both 0 and 10 On Wall Sets Mak
72. e mention 2009 s400000080 7909000009 538089090990 89808008098 Version 09 06 Latest PDF file www mobotix com gt Support gt Manuals HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its decentralized concept has made high resolution video systems cost efficient MOBOTIX AG D 67722 Langmeil Tel 49 6302 9816 103 Fax 49 6302 9816 190 sales mobotix com HiRes 3 Megapixel 2048 x 1536 Software zoom Skyline Format free Each image format freely definable 30 Frames s VGA 640 x 480 30 F s Mega Virtual PTZ Digital pan tilt zoom Backlight Safe using CMOS without mechanical iris Internal DVR Internal via SD card external via Network Win Lin Mac Recording via Network on PC up to 1 Terabyte lAicrophone amp speaker Audio bi directional via IP variable framerates SIP Client with video IP Telephony Alarm notify cam remote control VideoMotion Multiple windows precision pixel based 22 F 140 F Weatherproof 30 60 C IP65 no heating necessary IEEE 802 3at PoE Network power even in winter Robust No moving parts fiber glass housing MxCC Mx asy Licence free Video Management Software 2009 06 25 MX CM Q24M EN O1
73. e of the room as possible MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Mounting The Camera Without Accessories 2 4 2 Required Tools Please check that all components supplied with the camera are present in the original packaging first see section 2 2 The Following Additional Tools Are Required For Installation e Any additional materials for fastening the camera to a ceiling wall if necessary 4 wood screws incl screw anchors and washers are included in the original packaging e Screwdriver e Power drill for screw anchor holes needed for ceiling wall mounting e MOBOTIX Drilling Templates at the end of this manual e Scissors to cut out the template e Pen to mark the drill holes e Materials and any tools needed to connect the pre installed MOBOTIX network cable in the camera with the on site network cable e Wall outlet and tools to install the outlet in the wall ceiling keyhole saw e Soft cotton cloth to clean the front of the lens gt 20 mm MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION at least 20 mm 1 2 4 3 Procedure Install and prepare the network connection Install the flush mounted wall outlet The pre installed cable attached to the camera must be connected with the on site network cable For installation without acces sories a f
74. e sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file enlarged or reduced The maximum torque for all screws is 1 to 1 2 Nm MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Mounting The Camera With The On Wall Set Scope Of Delivery And Required Parts Please check that all components supplied with the On Wall Set are present in the original packaging first The Following Additional Tools Are Required For Installation e Suitable materials for ceiling wall installation 4 wood screws incl screw anchors and washers e g from the original camera packaging e Screwdriver e Power drill for screw anchor holes needed for ceiling wall mounting e MOBOTIX Drilling Templates at the end of this manual e Scissors to cut out the template e Pen to mark the drill holes e Materials and tools needed to connect the pre installed MOBOTIX network cable in the camera with the on site network cable e Soft cotton cloth to clean the front of the lens MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION 2 5 3 Procedure le Attach washers Prior to installation stick a black foam rubber washer around each of the four screw holes on the rear side of the on wall housing remove the adhe sive foil and press into place surface must
75. ean the camera MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Additional Notes 149 156 3 7 11 Safety Warnings Electrical surges can be induced by other electrical appliances improper wiring but also from the outside e g lightning strikes to phone or power lines MOBOTIX cameras are protected against the effects of small electrical surges by a range of measures These measures however cannot prevent the camera from being damaged when stronger electrical surges occur Particular care should be taken when installing the camera outside to ensure proper protection against lightning as this also protects the building and the entire network infrastructure MOBOTIX recommends having MOBOTIX cameras installed only by specialists accus tomed to installing network devices and having proper respect for the pertinent regulations regarding lightning protection and fire prevention as well as the current technology for preventing damages from electrical surges Due to the high computing power of the Q24M and the corresponding environmental conditions at the installation site the temperature of the sensor board may rise to a relatively high level HowevSer this does not affect the functionality of the camera The lens should not be touched directly during live operation 3 7 12 Additional Information For more information see the News and Functional Overview pages in the online help
76. ecurity Vision Systems Made in Germany www mobotix com sales mobotix com 6 5 6 Q24M Camera Manual Foreword FOREWORD Dear MOBOTIX customer Congratulations on purchasing this globally unique and discreet hemispherical network camera Made in Germany With its wide range of image display options such as the panorama function a virtual PTZ function and live distortion correction the Q24M offers whole new application possibilities Proven MOBOTIX concept advantages such as integrated event alarm and telephony functions as well as modern and highly beneficial long term flash storage located directly in the camera are also available N This Camera Manual Part 1 will give you an initial overview of the innovative underlying MOBOTIX concept This includes all the information you need to unpack and install the camera Chapter 2 and to view initial images on a PC Chapter 3 Please see the Software Camera Manual Part 2 included in the camera packaging for information on how to work with the many camera functions such as e g event control or image storage If you would prefer to work with MxEasy or MxControlCenter instead of the browser con trolled MOBOTIX camera software you can download these programs for free including a manual PDF from the MOBOTIX website www mobotix com eng_US Support Software Downloads If you have any questions our support and international sales staffs are available under intl suppor
77. ed a computer that is using a 10 x x x IP address For this purpose the computer s network parameters usually have to be changed 1 Change The Network Parameters Of Your Computer Windows 2000 XP and Vista 1 Open Start gt Settings gt Control Panel gt Network Connections Clicking Properties opens the dialog shown 2 Double click Internet Protocol TCP IP On the General tab activate the Use the following Paddress option Enter an IP address in the 10 x x x range in this field e g 10 8 0 11 3 Onceall dialogs have been closed the computer Will ya spui uang amped asomaon yurrames seoor eee have the IP address 10 8 0 11 or Otten an IP access adomsicaly Use the tolliowwng IP address P acters w 3 0 7 Subnet nash 2 0 0 0 Delad gateway MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com First Images And The Most Important Settings Linux Unix 1 Open a terminal as root user 2 Enter the following command ifconfig ethO 1 10 8 0 11 3 The computer is now also using the IP address 10 8 0 11 Mac OS X 7 1 Open System Properties gt Network toe eae 2 Select Ethernet In the Configuration field select Manual 2 i SS and enter a 10 x x x IP address e g 10 8 0 11 3 Click Apply onthe bottom right hand side ofthe dialog fa to assign the computer the IP address 10 8 0 11 P se e es
78. ed and an impact resistant polycarbonate dome A camera equipped with the Vandalism Set is perfectly suited for applications in demanding environments such as prisons trouble areas train stations etc Wall Mount MX OPT WH The Q24M D22M Wall Mount is the ideal solution for mounting the Q24M to walls for indoor and outdoor applications The camera is absolutely dustproof and resistant against water jets IP65 The wall mount also covers RJ45 wall outlets and has ample space for addi tional modules Corner And Pole Mount MX OPT MH The MOBOTIX Corner and Pole Mount is the ideal choice when mount ing the MOBOTIX Q24M to a pole or building corner Panorama View covering approx 270 This mount can only be used in conjunction with the wall mount For poles with a diameter ranging from 60 to 180 mm MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com ens Oz IP65 pplications iling decorative Iso avail less steel 48 156 Q24M Camera Manual INSTALLATION The Q24M sup ports the Power over Ethernet standard IEEE 802 3af PoE The Network Power Adapter replaces the crossover cable when directly connect ing to a computer For the Q24M you should use the new blue MX NPA PoE Set previous MOBOTIX network power acces sories such as the NPA Set Power Box and Power Rack MX NPA Set MX NPR 4 and MX NPR8 20 are not suitable for use with
79. ed until the browser is closed e To store the setting permanently ActiveX must be activated in the Admin Menu To do so use Language and Start Page in the Admin Menu e Under the page options select the Activex operating mode Goet Page 8 Access Remake Cues Gatt Ure tow Oy Steet De turret ive erage wih miscet arse rate No sovens to adrinst alive Lae Live into Live fast APT OC S8 Ure magat win mares ty changed Tage fareTews arc Arton boys Arcest w Pare Player de Everts AP 20 30 fhe ohharced vce Manageme sates Gatabare DECH Pert comnced WC e Store the settings permanently by clicking Set and Close in the Admin Menu MaYa foe neo ne breges amp everts of he ard other MOROT caress erenged in Sloat ways Mane Murena image Le Evers Live iega bar mage ssd purr let of he and ana MOGOT X caren 204 yy a hat wage Lon Gents Live rages te low rescivtes Gevces EDA Ereni List 7 a ya mago Lre Cents List or events in a compact ayat Gelei the bachgroud mage for Ihe Smogs ano De uie Marise You Can uae Cen Cacngrous image Defssk packyreuns brags images by uscadeg Mem i Me camera r Pe Mesage Imon int Saop e The joystick can now be used Language on E Select the aage tr he MEGA end Pe cee mtaona tage atO Mera irom E Shoe EEA OF Mae the FAATAA rears tot brag EG ON the Lire Ome Varun Deinst Acces Jy i ites 2 Mame arc dete rage remee rate on ihe Ler rape Ostat Accons aope E wn A Maman o
80. elf can place phone calls in case of alarms SIP Ciont a 7 8 MOBOTIX IP Camero gt Z e Long Term Storage On File Servers Included MOBOTIX cameras have an integrated long term storage system for Linux Windows and Mac OS X computers Every camera manages its own ring buffer storage on the shared folder Thanks to this decentralized approach 30 live cameras can store images of up to 30 frames per second each including audio on a single computer Internal DVR Storage on MicroSD Or CF Cards MOBOTIX cameras support direct storage on an internal MicroSD SD CF card basic models excluded By using this integrated flash card DVR the camera is able to offer the following additional applications e Stand alone use of the camera without a file server by recording to the MicroSD card e High security application with recording on a file server or NAS SAN in which the SD card serves as storage buffer It can thus bridge longer network or file server failures without losing any video sequences supported in a future software version e Event downloads from the MicroSD card for evaluation of the recorded sequences on a computer Internal DVR External USB Storage Remarks for USB Storage optional optional Adapter cable required D12 optional optional Adapter cable required V12 optional o M22M optional optional Device can be connected directly D24M included optional Adapter cable required Q24M included optional
81. en utility power fails you should install an uninterruptible power supply UPS These devices also provide full protection against electrical surges and voltage fluctuations and thus enhance the reliability of the system as a whole When using a more powerful 19 rack mounted UPS you can also protect all other network components e g switches routers PoE switches etc Since MOBOTIX cameras do not require any heating even during winter the average power consumption of approximately 3 watts is very low This in turn means that you can centralize the UPS protected power supply by injecting power into the network cables max 100 m This kind of protected power supply can be used either with MOBOTIX PoE products MX NPA PoE Universal Power Supply or with PoE compliant switches according to IEEE 802 3af Bese MOBOTIX NPR or i 7 PoE switch FPA AN NAAA E a PC Server RAID UPS 2 1 5 Preparing The Camera Connections Wall Outlets Once the camera position the position of the cable outlets and the method of power sup ply have been decided upon the cabling can be installed Before mounting the MOBOTIX Q24M you should make sure that the network connections have been properly tested to ensure that the camera functions correctly when it is installed MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com UPS not only protect the camera against power failures they als
82. er time storage devices or PCs unnecessary e Only the relevant image sections are stored instead of the entire image for example sky or ceiling is removed e in USB memory connection via USB cable data storage without mechanical moving parts or net e Video recording only begins when relevant work load greater protection events take place such as movement in against data theft the image e A file server NAS e Temporarily increased frame rate during can store around 10 times more data from t f event SONUS recording A EXERT MOBOTIX HiRes cameras than usual since they use a memory By connecting external memory over the network cae ere organization internally NAS the system can be expanded without limi tations even while it is running MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com w Hi VA H iiai a USB storage p to record all day long making central data 6 1 56 Q24M Camera Manual Added Security Value E a Robust Low Maintenance Technology The real added value of MOBOTIX products is reflected in characteristics such as enhanced functionality long life and robustness MOBOTIX cameras basically have no moving parts This makes the cameras very resistant to wear and tear and reduces both maintenance costs and power consumption Alarm Management And Forwarding Integrated sensors enable MO
83. es the standard route e DynDNS client for accessing the camera via the Web using a symbolic name e g mymobotixcam dyndns org despite the provider assigning a new dynamic IP address every time the camera connects to the Internet e None voidable backup system starts the cameras in the original operating state if a software update fails allowing the user to easily restart the update process e Enhanced startup options for the camera obtain IP address via DHCP announcement of IP address and other network data reset to factory default settings e Notifications upon errors or when rebooting provide a method for executing one or more notifications e g blinking of the camera LEDs audio message FTP e mail phone call network message e Extended security features protect the pages and features of the camera and prohibit unauthorized access IP level access control intrusion detection They also provide SSL protected transmission of the video sequences and the data using SSL encryption and X 509 certificates Free Software Updates www mobotix com MOBOTIX provides software updates free of charge at regular intervals that improve and expand the camera s functionalities Chapter 6 Software Update in the Software Manual provides more information on the process meee narge soft ware updates from www mobotix com MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 36 156 Q24
84. etwork settings of your computer _ Apply to all selected cameras D Use the following IP address MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 118 Q24M Camera Manual OPERATING THE CAMERA Once you click OK the selected cameras will be reconfigured auto matically All reconfigured cameras will then be running in the same subnet as the computer and are displayed as Accessible in the camera list Selecting Cameras You can highlight the cameras that you would like to display and manage in MxEasy If you select a camera with the status OK MxEasy automatically displays the live images from that camera in the preview window If you are using Ctrl click to select additional cameras the image from the camera selected last is shown in the preview window Editing The Camera List Use the context menu commands right click to add MOBOTIX cam eras to or remove them from the list In addition you can display further information of a camera and change the user name password ofa camera For more information on this topic see the MxEasy User Manual Do you really want to manage the X following MOBOTIX IP camera s YBOTIX mx10 3 124 254 doku m12d secdn doku d12d 180 Please note that the current configuration of the camera s may be changed You can restore the current configuration at any time when removing the camera s from MxEasy ne Wizard
85. evice The i data will not be accessible again for regular use but they sure that the data on the MicroSD card Bytes on the devico with a delinea pat hs ara i ee all of your data Note that this mode will be considerab is overwritten completely so that the data slower 5 cannot be recovered in any way However SSS keep in mind that the Safe Format takes considerably more time 4 Entertheusername andthe password of Authentication Required auser ofthe adminsgroup inthe dialog WARNING that opens and click OK to confirm ae ee eens A The MOBOTIX camera now starts format emeaton dew ting the card It usually takes between User Name admin 5 and 12 minutes to format an 8 GB MicroSD card using the Quick Format option and 3 to 14 hours using the Safe Format option Really proceed with formatting and erasing device SD y Flash Card K TX Cancel Once the formatting has been completed you can activate the MicroSD card for recording see next section Make sure that you always wait until the formatting process has been completed before accessing the camera again This usually takes only a few minutes when using the Quick Format option You can only access the SD card once MxFFS format ting has completed The Safe Formatting option takes several hours You can also use suitable appli cations on Windows Linux UNIX and Mac OS X computers to safely format the MicroSD card MOBOTIX AG e Security Visi
86. for Dynamic Host Configuration Protocol Allows a server to automatically assign devices in the network with the appropriate configuration including the IP address DNS server and gateway as opposed to fixed IP addresses on the individual network devices DNS Abbreviation for Domain Name Service Allows the domain names of servers on the Internet e g www mobotix com to be linked resolved to their corresponding IP addresses e g 212 89 150 84 Dome Camera Most often refers to cameras with a round and compact design The lens can be freely positioned and is protected by a transparent dome shaped plastic housing DSL Abbreviation for Digital Subscriber Line Denotes a fast Internet connection capable of providing bandwidth of up to 16 Mbps for a typical household DualDome Dome camera with two lenses and image sensors such as the MOBOTIX D12D These lenses can deliver wide angle and telephoto images independently of one another DVR Abbreviation for Digital Video Recorder DynDNS Abbreviation for Dynamic DNS or DDNS Dynamic Domain Name Service Similar to DNS this links domain names e g mydomain com with IP addresses whereby the IP addresses may change at any time This service provides a convenient method to access your MOBOTIX cameras from home or work if the camera internet connection is not through a routerwhich assigns a fixed IP address but instead over a DSL connection with a dynamically assigned IP address
87. form several configuration steps at once Image Programs Quick Control gt Software Camera Manual Part 2 Section 5 5 2 e Set the resolution of the live image By factory default all MOBOTIX cameras are delivered with an image resolution of 640x480 pixels You can select the desired resolution using the Resolution Quick Control gt Software Camera Manual Part 2 Section 4 3 3 e Adjust the exposure The automatic exposure control of the MOBOTIX camera uses individually configurable windows to determine the best image exposure Open the Exposure Control Quick Control and select a predefined set of exposure windows If required you can also define custom exposure windows Setup Menu gt Exposure Settings gt Software Camera Manual Part 2 Section 5 7 MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual OPERATING THE CAMERA Activate event control and recording By factory default the MOBOTIX camera s event control is disabled Click the Arm amp Record button to activate event control This will activate video motion detection and recording Cameras with integrated Flash memory MOBOTIX R models and models with SD card will use the Flash memory by default to store the image and video data recording target If desired you can set additional events and adjust the settings of the recording and storage parameters Setup Menu gt Event Settings Setup
88. from the provider A well known provider of this free service is www dyndns org Ethernet The most common technology for communication within a wired network It facilitates data exchange between all devices computers printers IP cameras etc connected to a local area network LAN Events An event refers to a situation when something happens or changes In terms of video surveillance this means a change in the status of an area that is being monitored This can be movement of a person a change in brightness a drop in ambient temperature the detection of a noise via a microphone an electrical signal at a signal input the manual operation of a button etc MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual MOBOTIX Glossary ExtIO MOBOTIX signal module that the camera uses to directly operate lamps sirens and door openers as well as external audio components speakers and microphones Fixdome Camera without moving parts in a dome shaped housing Flash Memory See CF Card fps Abbreviation for frames per second See Frame Rate Frame Rate The frame rate specifies how many frames per second fps are generated and sent by the camera The human eye perceives movement as a fluid video sequence when more than 12 images per second are produced HDTV Abbreviation for High Definition TV HiRes Abbreviation for High Resolution Refers to high
89. g term recording The PC now serves purely for viewing not for analysis or recording As a result MOBOTIX cameras can record in response to an event even without the PC being switched on and digitally store the videos with sound The Benefits MOBOTIX video solutions therefore require significantly e fewer cameras due to the more accurate detail of panoramic images with mega pixel technology e fewer PCs DVRs because around 40 cameras can store high resolution videos with sound efficiently on a single PC or no PC at all when recording in the camera using digital memory USB MicroSD SD card e lower network bandwidth because everything is processed in the camera itself and the high resolution images therefore do not have to be constantly transported for analysis Robust And Low Maintenance MOBOTIX cameras have no mechanical motors for lenses or for movement Without any moving parts they are therefore so robust that maintenance is reduced to a minimum The unique temperature range from 30 C to 60 C is achieved without heating or fan at approximately 3 watts Since no PC hard disk is required for recording there are no parts that wear out in the entire video system Software Included For Life There are no software and licensing costs with MOBOTIX because the software is always supplied with the camera for an unlimited number of cameras and users The software package supplied with the camera also includes professional cont
90. he live image from the camera should be visible on the computer monitor Check image sections on the computer monitor as well Q24M Camera Manual INSTALLATION 2 7 Installing The Vandalism Set 2 7 1 Mounting Instructions The Vandalism Set serves to provide additional security and protection for Q24M cameras It may be installed with little effort and at low cost This set is recommended for use under particularly demanding conditions such as prisons trouble areas train stations etc The set consists of a robust stainless steel cover for the camera housing matt or polished and an impact resistant dome cover made of reinforced plastic To install the Vandalism Set simply mount the stainless steel cover and the included security screws with the four mounted spacers over the standard housing MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Installing The Vandalism Set 2 7 2 Vandalism Set 4 3 X Item Quantity Part Name 4 1 Stainless steel cover 2 mm stainless steel 4 2 4 Spacers for Vandalism set 4 3 4 Security screws M4x16 mm 4 4 Two hole driver bit for security screws 4 5 Polycarbonate dome incl washer 46 Lens wrench 53mm 160 mm MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION Availab
91. ick the Add cameras button at any time to add MOBOTIX cameras to MxEasy max 16 cameras in total MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 120 156 Q24M Camera Manual OPERATING THE CAMERA Push the R button to announce the net work data again In case of an error the cam era uses its last IP address 3 2 5 Starting The Camera With An Automatic IP Address DHCP If your network has a DHCP server you can start the MOBOTIX camera with DHCP sup port In this case the DHCP server automatically assigns and announces an IP address also for Q24M Basic Note that this announcement function can be deactivated Admin Menu gt Loudspeaker and Microphone Carry out the following steps to start the camera with a DHCP address is 2 3 If the camera is running disconnect the camera s power supply Reconnect the power supply of the camera Wait until both LEDs light up simultaneously for the first time Press the camera s R key within four seconds Use a paper clip for this purpose but avoid using sharp or pointed objects ett tee et tte Press the R key After about two more seconds the camera plays a sound Boing Boing After about another 15 seconds the camera will automatically announce its net work data i e IP address network mask and MAC address You can now access the camera using the IP address it just announced Star
92. in the first column and the legend in the dialog indicate whether you can access a particular camera directly from the MxControlCenter which is the case for all cameras designated with OK Cameras designated with D different subnet are located in a different subnet This usually applies to new cameras or cameras that have been reset to their factory settings The MxControlCenter finds all MOBOTIX cameras even when the computer and the cameras are not located in the same subnet Select the cameras that you would like to display in a Layout a view with cameras and click Add selected video sources The Create new layout dialog will appear You can choose to either create a new layout with the cameras that have been found or simply add those cameras to the MxControlCenter Create new layout You have chosen to add 1 cameras Generate new grid layout for selected cameras Layout Name New Layout Only add cameras to system do not create layout Lox _cancet_ If some of the selected cameras are in different subnets MxControlCenter displays the following dialog Y One or more of the selected cameras are in a different subnet Would you like to reconfigure them now Click Yes to reconfigure the cameras for your specific network area MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com First Images And The Most Important Settings 113 156 Reconfigur
93. ing Aid Ss 4 Store the desired North direction permanently by first activating the checkbox and then clicking Yes MOBOTIX Q24 mx10 8 0 113 Installation Set North Installation Set North This function will perform the following steps Quick Controls Set the current view as North view The other views East South West will be set accordingly Setup Lock all Surround views Browser Reload page M Store the complete camera configuration to flash memory Hint If you would like to adjust the Surround view you need to uniock it first by clicking on 5 You have now set the North direction for the display mode Surround and Double Panorama In the next step you can set these views as the standard view for the camera live image In the Quick Control Display Mode select the option Surround MOBOTIX Set Default View or Double Panorama You can fine tune the views using the vPTZ via mouse or joystick and as described above by unlocking and locking the standard view using the lock icon open lock correct display close lock again MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com pre 156 Caution No OnScreen Control is available in Double Panorama mode 130 156 Q24M Camera Manual OPERATING THE CAMERA The full image with a resolution of up to 3 1 megapixels is created by a special L11 lens field of vision horizontal vertic
94. ing Cameras In A Different Subnet In most networks a DHCP server will automatically assign the IP addresses for network devices so that you can apply the default settings in the Configure Get IP address automatically camera dialog Get IP address auto O Use the folowing IP address range matically If you would like all cameras IP address start to obtain IP addresses automatically select the Apply to all selected cam eras checkbox Configure camera This computer accesses the following subnet s 10 211 55 0 8 IP address end Subnet mask Standard gateway If the IP addresses for devices on the network are permanently assigned Save configuration permanently on camera OK ask your network administrator for the appropriate IP addresses for the cameras Once you have that information enter the correct IP address and subnet mask for each camera in the Use the following IP address option Make sure that the Save configuration permanently on camera checkbox is selected so that the cameras can be found at the designated IP address when you restart your computer Now wait until MxControlCenter has modified the network settings of the cameras and restarted the computer The status of the reconfigured cameras changes from dif ferent subnet to OK Confirm the Open Video Sources dialog again by clicking OK Defining Additional Video Sources In addition to the MOBOTIX cameras that are found automatically you can also
95. ings in the MxEasy User Manual Activating Encryption And Authentication If security is an issue you can opt to store only encrypted video data on the MicroSD card If you would like to use encryption make sure that you activate this option when format ting the card Note that you also need to enter an Authentication password Switching from encrypted to unencrypted storage and back is not possible without reformatting the card MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Follow these steps to activate the recording on an MicroSD card in Admin Menu gt Storage on External File Server Flash Device This feature will be available in future software versions 138 156 Q24M Camera Manual OPERATING THE CAMERA 3 4 4 Accessing Camera Data The following options facilitate access to the stored image and video sequences on a MicroSD card e In the web browser Play back the recorded event images without audio directly from the MicroSD card using the Playback view of the camera software e In Mx asy Play back the recorded video sequences with audio by accessing the MicroSD card in the MOBOTIX camera via the camera e In MxControlCenter Play back the recorded video sequences with audio by accessing the MicroSD card in the MOBOTIX camera via the camera or with a direct access to the MicroSD card via a card reader connected to the computer Access the card by setting the
96. ion of the Q24M delivers a widescreen image of a high resolution 180 allround view High image quality is achieved through the use of a 3 1 megapixel sensor and the new hemispheric lens Original Q24M image Wall mounted at a height of 2 3 mina bank High resolution 180 ear Original full image MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Overview 2 156 Panorama Focus One Camera Three Views Wall Mounted Maximum room overview while simultaneously viewing detail in a single image the Q24M is capable of providing two more views at the same time with the 180 panorama allow ing you to focus on two scenes in parallel Panorama Focus display mode Panorama Focus Original Q24M image high resolution 180 Panorama Original full image EPEY virtual PTZ 1 Double Panorama For A Simultaneous View In Two Directions Ceiling Mounted When the camera is mounted in the center of the ceiling of a room Double Panorama display mode provides a corrected panorama image of both halves of the room It cor responds roughly with the situation of personally standing in the middle of the room and being able to look both forwards and backwards at the same time A superb overview for the user provided by a single Q24M camera alone Double Panorama Original Q24M image Original full image MOBOTIX AG e Security Vision Systems
97. iorophono Balog Power is usually supplied via the camera s network interface You can either use standard PoE Power MOBOTIX ucts Additional IP or i8 Configures a second network interface using the Getwults IP address 10 8 0 113 network mask 255 0 0 0 This allows accessing the camera using two different IP addinesses Select On to configure the Ethernet interface with values provided by P DHCP will be triod first and if sxuccesstul rerne previous settings If it faiis the given This wizard allows configuring the power supply method for your camera This setting affects the number of expansion devices you can connect When using PoE this setting also controls the power allocation in the connected network switch The currently active power supply is MOBOTIX Netpower NPA NPR 4 8 20 Select the desired power supply method below lf you are using a PoE switch to Power Su pply power your camera it may be OK Cancel y as an example gt Q24M you use the new NPA PoE Set 1 1 Patch Cable R8 20 are ble for use Q24M Camera Manual INSTALLATION 2 11 4 Power Supply When Connected Directly To A Computer 1 Connect the factory pre installed cable of the camera to the Camera connector of the Network Power Adapter 2 Connect the PC Power connector of the Network Power Adapter to the Ethernet diagram are port of the computer 3 Plug the RJ45 connecto
98. ired network parameters of the camera Once you have completed the Quick Installation you can connect the camera with its new network parameters to the desired network ind View One Advantages e The camera does not need to be physically accessible i e it can remain mounted to a pole for example e No additional software is required e The network parameters can be set flexibly through manual entry Disadvantages e The computer or the network need to operate in the 10 x x x IP address range or need to be able to access such a network e The setup does not work automatically e You need to know the relevant network parameters MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual OPERATING THE CAMERA 3 1 2 Automatically Using MxControlCenter Or MxEasy You can set up the camera s network parameters using the free of charge video manage ment software MxControlCenter or MxEasy see sections 3 2 3 and 3 2 4 You can also use one of these applications to automatically configure the network parameters of MOBOTIX cameras that are not operating on the same IP address range as the computer free download MxEasy free down from www mobo 13 12 22 25 03 08 n 1 1s Advantages e You can connect the camera directly to the target network e The camera does not need to be physically accessible i e it can remain mounted to a pole
99. ith The In Ceiling Set 7 10 MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Insert the camera and the In Ceiling Set into the hole Make sure that all winged cams are retracted before placing the In Ceiling Set with the camera into the hole Pay attention to the orientation the OBEN TOP arrow should point in the direction of the longer wall for ceiling installation in rectangular rooms Tightening the screws of the In Ceiling Set extends the winged cams thus firmly holding the set in place e ceiling when ning the screws Install the decorative ring Use the two wrenches from the decorative the In Ceiling Set to place the ring on the set as shown in the figure and turn the ring clockwise until it stops The two wrenches from the In Ceiling Set may also be used for dismounting Insert them as shown and turn the q e Mee deco ring counter clockwise Loosen the screws of the In Ceiling turn Set this will automatically retract the winged cams You w ckwise only can now remove the In Ceiling Set with the camera still id amera attached from the ceiling Clean the lens If necessary gently clean the front of the lens with a soft cotton cloth Do not apply excessive pressure to the surface of the glass when cleaning the lens Establish a connection to the camera check the image Establish a connection to the camera as described in sections 3 1 and above T
100. itional network load Old recordings can be overwritten automatically or deleted after a predefined period The storage capacity is sufficient for around 400 000 panorama images or 33 hours of film 32 GB MicroSD MOBOTIX AG Security Vision Systems gt Made in Germany www mobotix com sales mobotix com Panorama Focus Original Q24M image Q24M Camera Manual Superior Storage Solution SUPERIOR STORAGE SOLUTION The Market Demands Better Image Quality When it comes to future proof video surveillance systems it is not a matter of analog or digital but whether it is high resolution or not It is important to note that HiRes video only with decentralized network camera technol ogy can be implemented at much lower cost than any other type of video surveillance system Peo Central Storage As A Bottleneck H Hi a These days video data is normally pre processed and stored centrally on a PC or DVR using video management software Video and audio streams from all installed cameras are directed to this central device This system is comparable to a highway at rush hour the more cameras there are the faster a data jam on the PC or DVR occurs This means that despite HiRes cameras the data is generally not stored in high resolution format A i Motion detection and pre Storage alarm buffer are in the PC a bottleneck Ss Central PC is a bottleneck and a risk for the total system
101. ix com sales mobotix com Installing The Corner And Pole Mount 2 9 3 Mounting To A Pole Use the supplied stainless steel straps to affix the Corner and Pole Mount to a pole e Guide the supplied stainless steel straps through the openings in the Corner and Pole Mount as shown in the diagram Make sure that you are using the slots of the mount that fit best for the thickness of the pole The stainless steel straps allow attaching the mount to poles with diameters between 60 and 180 mm e Guide the on site network cable from behind through one of the large round holes of the Corner and Pole Mount In order to properly protect the cabling it is best to pass the cabling from the inside of the pole through Ao the Corner and Pole Mount directly into the camera o concealed cabling Note The cable length from the pole should be at least 80 cm e Tighten the stainless steel straps on the Pole Mount with a screwdriver If necessary the ends of the straps can be cut off MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com 94 56 Q24M Camera Manual INSTALLATION 2 9 4 Mounting To A Wall Or Building Corner Use the included screw anchors screws and washers to affix the Corner and Pole Mount to a building corner Mark the four screw anchor holes on the corner of the building ensuring that the arrows on the mount point upwards Drill the holes with a 10 mm wall
102. jects will normally jump from one viewing area of a camera to another This often produces a disappear from sight for a moment or even appear Capture less one Q24M Original Q24M image Wall mounted at a height of 2 3 m Hemispheric room cover age for a wall mounting one Q24M replaces four standard cameras confusing situation for the viewer because objects may 4 STAND AMERAS A twice if the viewing areas overlap This is not the case with hemispheric panoramic cameras Objectsremain in view at all times and the viewer can always keep good track of objects in the scene Everything Stored In The Recording In contrast to a normal PTZ camera which is always focused on one section of a room and only records that section the virtual PTZ also allows you to pan to other areas at a later stage in the recording as the entire room can be recorded as a hemispheric image MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Integrated MicroSD SD card up to of 32 GB 2 1 56 Q24M Camera Manual MOBOTIX Hemispheric Technology MOBOTIX HEMISPHERIC TECHNOLOGY Perfect Room Overview E gt With the innovative MOBOTIX Hemispheric Technology an entire room can in be ideally monitored or instance one single particularly elegant and g EEQ2AN WITA In Celing moup a discreet Q24M replaces the time consuming and expensive installatio
103. l when the image is enlarged The resolution is expressed as either the number of pixel columns times pixel rows or as a total number of pixels AVGA image has 640 columns and 480 rows 640 x 480 pixels which equals 307 200 pixels or approximately 0 3 megapixel RoHS This abbreviation stands for the Restriction of Hazardous Substances Directive and refers to EC Directive 2002 95 EC which prohibits the use of certain hazardous substances when manufacturing products and components The goal of this directive is to prevent these substances from harming the environment when the products are disposed of later Router Network device that connects multiple networks with one another The router creates the physical connection between the devices in different networks like a hub analyzes the rel evant data packets and forwards routes these packets to the correct target network SD Card MicroSD card SD Memory Card Secure Digital Memory Card A digital storage medium based on flash storage modules such as USB sticks Search Monitoring of recordings searching for a particular event MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Sequencer Feature that automatically switches the camera displayed in the main window after a specific time delay SIP Session Initiation Protocol Network protocol for setting up controlling and terminating a communication connection via a computer
104. le Variants Of The MOBOTIX Q24m Vandalism Set Stainless steel polished Stainless steel matt MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Installing The Vandalism Set Scope Of Delivery And Required Parts Please check that all components supplied with the Vandalism Set are present in the original packaging first The Following Additional Tools Are Required For Installation e Allen wrench for removing the standard outer shell included in Q24M packaging e Screwdriver with bit receptacle for the two hole driver bit e Clean and soft cotton cloth if MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION 2 7 3 Procedure In order to install the Vandalism Set replace the white plastic outer shell of the Q24M including the Allen screws with the stainless steel cover the security screws and the four spacers of the Vandalism set Remove the outer shell Remove all four Allen screws using the supplied Allen wrench and lift off the outer shell f A f A 2 i OA gt re ona ou eons al secc eee Ao ie Ay Stress lt p eoeeeeeee 2 Remove the lens gasket Unscrew the lens using the lens wrench included with the camera and remove the lens gasket 3 Replace the lens Screw the lens back in using the lens wrench 4 Adjust the live image Es
105. led tasks etc the camera can also synchronize its internal clock This allows you to Automatic time synchroniza manually synchronize the camera with a computer or automatically using a time tion using a time server server or another MOBOTIX camera The camera can use either NTP time servers or Time Protocol servers For additional information see section 5 4 2 Date and Time Time Zones and Time Servers in the Camera Software Manual Part 2 e The More and Less buttons When opening some of the camera dialogs the camera only shows the most important parameters These dialogs have a More button in the bottom right corner click it to display additional options If all options are displayed click the Less button to hide the additional options More Display advanced features Less Hide advanced features MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 146 156 Q24M Camera Manual OPERATING THE CAMERA The microphone can be irreversibly deactivated 3 7 Additional Notes 3 7 1 Weatherproof Qualities The MOBOTIX Q24M Secure has been certified weatherproof according to IP65 absolutely dustproof and resistant to water jets and can also be wall mounted outdoors The MOBOTIX Q24M BASIC has attained a protection class of IP54 absolutely dustproof 3 7 2 Password For The Administration Menu Accessing the administration area of the camera Admin Menu button is only possible
106. ltaneously on the monitor in a quad view The preset North position can be moved to any direction in the image the camera generates the other three directions East South West automatically and stores them as separate views Q24M image f the 4 views can dividually modified Original full image Surround View Quad 7 Each of the four views features a software controlled pan tilt zoom function virtual PTZ allowing it to be customized as necessary In order to reduce user workload the Q24M can store in addition to the North East South and West standard views a total of 256 user defined camera views using the vPTZ function which can easily be brought up using joystick keys or softbuttons Besides being able to manually bring up specific camera views the camera can also show them automatically by moving through the North East South and West views or by showing the first 16 saved camera views one after the other like in a slide show vPTZ amp Zoom MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 24 156 Q24M Camera Manual INTRODUCTION Virtual PTZ vPTZ No Motor Required The Q24M can zoom in on detail as well These vPTZ functions are a standard feature in the integrated Q24M camera software The image from the hemispheric camera can be enlarged using e g the mouse wheel a joystick or a software controlled PTZ panel and you can move the view
107. lush mounted wall outlet must be installed first in order to provide a connection The cabling is perfectly protected and cannot be seen or damaged The camera cannot be mounted directly on top of protruding wall outlets Use the supplied camera drilling template fold out at the end of this manual to mark the position of the wall outlet for the desired camera position Remove the outer shell Remove all four Allen screws using the supplied Allen wrench and lift off the outer shell Drill the holes Drill the holes for the supplied screw anchors see drilling template Remember to take the proper direction of the camera into consideration OBEN TOP arrow pointing upwards for wall installation or in the direction of the longer wall for ceiling installation in rectangular rooms Connectthe cable Connect the on site network cable to the camera patch cable using a standard connector uD E r ON ens MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Mounting The Camera Without Accessories 63 156 6 Mount the camera Use the included screws to affix the mounting ring and the camera at the designated position Install the rubber seal Place the rubber seal with the groove around the edge of the black mounting ring of the camera Attach the outer shell Replace the outer shell and screw f all four Allen screws tight
108. m the camera without properly deac tivating them may lead to data loss and or destroy certain areas of the storage device Due to MxFFS formatting this is limited to 4 MB of lost data per incident A FAT formatted device could lose all its data if the device was removed before being deactivated 3 4 6 Using A MicroSD Card In A Different MOBOTIX Camera A MicroSD card containing recorded video data from a MOBOTIX camera can be inserted into any MicroSD card enabled MOBOTIX camera Once MicroSD card recording has been activated requires a reboot the new MOBOTIX camera automatically synchronizes with the card and resumes recording Note that no data is lost in this process Make sure that you deactivate MicroSD card recording before removing the card and reboot the MOBOTIX camera If the MicroSD card s contents are encrypted you need to enter the correct password in the new camera in the Admin Menu gt Storage on External File Server Flash Device dialog Otherwise the camera cannot access the MicroSD card 3 4 7 Limitations On Warranty When Using Flash Storage Devices MOBOTIX will not assume any responsibility for Flash storage devices e g MicroSD cards or connected USB storage devices delivered with or integrated into MOBOTIX cameras The same applies to damage to Flash storage devices or damage resulting from the use of devices that the customer did not buy from MOBOTIX MOBOTIX AG Security Vision Systems Made in Ge
109. mall and compact camera networks of up to 16 cameras MxPEG MOBOTIX developed protocol for compression and storage of image and video data with minimal network load and high image quality The MxPEG ActiveX control component allows video and audio data from MOBOTIX cameras to be displayed in other applica MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 154 156 Q24M Camera Manual MOBOTIX Glossary tions including Internet Explorer To date MxPEG remains the ONLY protocol specifically designed for security applications NAS Abbreviation for Network Attached Storage A storage system connected via an Ethernet cable All network devices cameras have access to this storage system Network Group of computers that are connected via various cables and share access to data and devices such as printers and network cameras PIR Passive Infrared Sensor for motion detection PoE Power over Ethernet A technology for supplying network ready devices such as network cameras with power via the Ethernet data cable PTZ Abbreviation for Pan Tilt Zoom Refers to the movement of a video camera to the left and right up and down and to the camera s ability to enlarge an image Quad Display Layout in which the images from four cameras are displayed in one window Resolution Indicates the number of pixels used to produce an image The more pixels an image has the greater the detai
110. manually add video sources to the list of video sources for MxControlCenter e Camera Here you can enter the known IP address or DNS name of a MOBOTIX camera or a third party IP camera if it was not found by the automatic search feature e MxPEG Clip Adds an MxPEG video clip previously recorded Insert manually by a MOBOTIX camera as a video source e Recording path Adds the path of an external file server where a MOBOTIX camera has recorded audio video data The videos or images recorded at that location can now be played back using the Player or Video Search Selecting Video Sources In this list you can now select the video sources that you would like to display and man age in MxControlCenter MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com 14 Q24M Camera Manual OPERATING THE CAMERA Camera Preview Ifyou select one camera with the status OK MxControlCenter automatically displays the live images from that camera in the preview window If you are using Ctrl click to select additional cameras the image from the camera selected last is shown in the preview window This feature makes it easier for you to identify the cameras that you would like to use Editing The Video Source List Right click this list to open a shortcut menu from which you can select all video sources or cancel the selection You can also use this method to remove from the list s
111. mera should be mounted at a out of direct reach height ranging from 2 5 to 3 5 m People for example may be identified very well at distances of up to 1 5 m and with sufficient detail at up to 3 m Objects can be recognized even at distances of 5 m and more from the camera During installation ensure that the camera is focused on the most important areas of the room as directly as possible in order to provide the desired level of detail recognition For wall installation use of the 10 On Walll Set is ideal in many cases standard installation 2 50 m 3 50 m Identification 1 50 m Recommendation Mounting the ca the middle of the Mounting in the middle of the wall 2 50 m 3 50 m Hint The Q24M should always be installed on a wall such that the arrow on the camera housing marked OBEN TOP points towards the ceiling of the room MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com 43 156 Preparing The Installation Wall Installation With The 10 On Wall Set For Image Optimization An on wall set available as an accessory in 0 and 10 inclinations may also be used for installation While the 0 set primarily offers easier installation and more storage space for cables and add on modules WLAN connectors etc the 10 set may also increase the image quality in certain cases In particular for wall installations which must be carried out
112. method of Q24M installation offering substantial advantages for the outdoor surveillance of buildings 270 Corner and as well as a Wall The hemispherical lens of a single Q24M can cover the entire 270 range from one building wall to the other for an around the corner view Wall Mount MX OPT AP MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Preparing The Installation 2 1 3 Mounting Options On Wall Installation MX OPT AP The On Wall Set can reliably protect external cables if the cables cannot be fed in the center below the camera housing The On Wall mount also provides ample space for extra modules On Wall Installation With 10 Inclination MX OPT AP 10DEG This On Wall Set is identical to the regular On Wall Set except that the mounted camera is tilted by 10 degrees The inclination makes it possible for the camera to deliver the best images even in demand ing situations In Ceiling Installation MX OPT IC The In Ceiling Set allows the Q24M camera to be installed in suspended ceilings for example This type of installation provides optimum pro tection for the camera and reduces the visible profile to a minimum since the camera only protrudes 24 mm from the ceiling Vandalism Set MX Q24M OPT VANDAL The Vandalism Set provides added protection for Q24M cameras The set consists of a robust stainless steel cover matt or polish
113. mx10 8 0 113 Full Image Recording Attribute Value Explanation Image Size QXCA 2048x1536 FE Focmry Ootaut Mage T2006 JPEG Quality 60K High i8 FOY Onve 60 Text Display Date amp time i Ine Date amp wo oten ws ony cry ao ae Date amp time mr Galo ang wmo Sets Factory X Restore X Close Post event search in the full image If you are using Full Image Recording on Q24M cameras you should use at least MEGA resolution when storing This will facilitate later searches in MxControlCenter or MxEasy The advanced distortion correction features require this resolution to deliver satisfactory image quality Full Image Recording On Due to its increased computing power full image record ing reduces the data rate of the live image stream which may drop by about 10 to 30 percent It is therefore recommended to reduce the image rate for storage as much as possible so as to affect the live image stream as little as possible Full Image Recording Off The event that triggered a video motion VideoMotion VM window may not be in the recorded sequences as the window was not displayed at the time MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 142 156 924M Camera Manual OPERATING THE CAMERA 3 6 Further Configuration In The Browser KaKa ww E a AE hip 20 3 0 99 v gt x Google P wits w A ue x tin Owa a O B i i A MOBOTIX camer
114. n EEE Ta of several standard cameras This world first demonstrates again the a xs gt innovative strength of MOBOTIX as a global leader for megapixel video gt _ gt security systems High Resolution 180 Panorama When several cameras are monitoring a single room it is difficult to understand the room layout in its single view This makes it hard to comprehend the overall setting The new panorama function of the Q24M delivers a widescreen image of a high resolution 180 allround view High image quality is achieved through the use of a 3 1 megapixel sensor and the new hemispheric lens Original Q24M image Wall mounted at a height of 2 3 mina bank Virtual PTZ vPTZ Without Motor vPTZ control also using a USB joystick The Q24M also zooms in on detail The image of the Hemispheric camera can be continuously enlarged and any image section examined using a joystick for example Thus you have a mechanical PTZ camera without maintenance or wear and tear While zooming into a section in the live image a full image can be stored in the recording for later analysis No PTZ camera in the world that oper ates with a motor can do that MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 13 156 One Camera More Views The surround function of the Q24M ceiling mounted immediately replaces four conven tional cameras and shows four different directions simultaneousl
115. n Germany www mobotix com sales mobotix com First Images And The Most Important Settings Searching And Displaying Launch MxControlCenter after successful installation see section Installation by double clicking the shortcut that was created by the Installer or the executable Mxcc exe file in the installation directory on your computer When MxControlCenter is launched for the first time the Add Cameras Search and Select dialog opens and the application automatically searches for MOBOTIX cameras in the local network To perform a camera search at a later time choose Video Source gt Add If your MOBOTIX camera is properly connected it should appear together with the existing video sources in the following list Name Pe AddressfPath Type Version Ce Vdoku di2d 180 10 3 30 151 D120 Sec MX V3 4 5 4 doks m12d secdn 10 3 11 47 M12D Sec D MX V3 4 5 4 List of video sources Legend Camera preview Video sourcesin this context not only refer to MOBOTIX cameras but also to third party IP cameras file server paths MxPEG clips and analog cameras connected via MxServer e g analog dome cameras These video sources are not found automati cally and need to be added manually MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual OPERATING THE CAMERA Cameras Are Found But Are Located In A Different Subnet The symbols
116. n be stored easily within the On Wall mount 8 Attach the camera to the mount The camera must be seated firmly within the On Wall mount The tapered guides at the back of the camera housing fit exactly into the openings of the On Wall mount Once again ensure that OBEN TOP arrow points in the correct direction 9 Attach the outer shell Position the outer shell without the rubber seal and tighten all four Allen screws using the included Allen wrench 10 Clean the lens If necessary gently clean the front of the lens with a soft cotton cloth Do not apply excessive pressure to the surface of the glass when cleaning the lens 11 Establish a connection to the camera check the image Establish a connection to the camera as described in sections 3 1 and above The live image from the camera should be visible on the computer monitor Check image sections on the computer monitor as well MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 72 1 Q24M Camera Manual INSTALLATION 2 6 Mounting The Camera With The In Ceiling Set The decora available in ors and in stainle 210000000 ittee Joto0poooo AAEL trosooo cer I gt JEK lt 27 PAP ose 2 Zsrs rrr A a Nin _ s lt o P Pr PAIF 2 6 1 Mounting Instructions The In Ceiling Set offers the most stylish inst
117. nch B oe 1 4 1 MicroSD card 4 GB pre installed 1 5 1 CAT5 patch cable 0 5 m incl washer pre installed 1 6 Allen wrench 3 mm 1 7 Allen wrench 2 mm 1 8 Torx wrench 1 9 Outer shell 1 10 Mounting ring 1 1 4 Universal screw anchors 8 mm 1 12 4 Stainless steel washers 5 3 mm 1 13 4 Stainless steel wood screws with hex head 4 5x60 mm 1 14 4 Stainless steel Allen screws M4x16 mm 1 15 4 Stainless steel washers 4 3 mm 1 16 2 Cable retainer with bayonet catch patch cable MiniUSB MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Basic Secure Delivered Parts Components Dimensions 2 2 2 Camera Housing And Connectors The MOBOTIX Q24M consists of the camera housing motherboard and lens the outer shell and the mounting ring Connections e Network Ethernet network incl PoE power supply e MiniUSB e g for ExtlO e Slot for MicroSD card Lens unit 4 Loudspeaker Microphone only Q24M Sec R button L Button eeeeenecen Se eeeceeer LEDs Slot for MicroSD card not externally accessible Network connection MiniUSB e g ExtiO Bayonet catch MxBUS for future expansions MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION 2 2 3 Q24M Dimensions Without Mounting Options sss lt
118. ne ena ome e download at obotix com a ae Ag C OTE gt annia hpa TS af yy a i i MxEasy Intuitive Application For Windows Macintosh And Linux The new MOBOTIX MxEasy aims at easy operation of the most important camera functions through its intuitive user interface thus creating a new user experience when viewing and controlling MOBOTIX cameras The clear design allows management of up to 16 cameras and the application can show up to four cameras at the same time ownload at y mobotix com 7 m t gt 92 72 09 8 Fe ee es ee eas a B 10 3 0 25 S2 10 2 0 S 2 MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com 34 156 Q24M Camera Manual INTRODUCTION All settings selected in MxEasy e g virtual camera position zoom brightness volume microphone sensitivity image storage signal outputs are usable immediately and are stored instantly in the configuration of the corresponding camera The calendar function integrated in the Alarm Planner provides access to innovative features for scheduled settings of one or more cameras For the first time this tool not only controls video and audio recording based on certain time and date information but also allows activating deactivating features like video motion detection image brightness and the microphone based on a date and time schedule MxEasy is available as a free
119. nect the pre installed MOBOTIX network cable in the camera with the on site network cable Soft cotton cloth to clean the front of the lens MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION 2 6 3 Procedure 1 Prepare the network connection Run the network cable above the suspended ceiling and ensure that enough cable slack is available 2 Cuta hole for installation Cut a round hole for cam era installation e g with a 150 mm hole saw Use the supplied cutting template of the In Ceiling Set fold out at the end of the manual 3 Remove the outer shell Remove all four Allen screws using the supplied Allen wrench and lift off the outer pias shell a 4 i z a O s A os 7 lt see lt oven j au a tes K r KOE sesent oe Sse 4 Remove the mounting ring Separate the mounting ring from the camera housing This ring is not required when mounting the camera in the In Ceiling Set 5 Place the camera in the In Ceiling Set The dovetail guides at the back of the camera housing fit exactly into the openings of the In Ceiling mounting ring d 6 Connect the cable Connect the on site network cable to the camera network cable using a standard con nector MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Mounting The Camera W
120. ntion to the direction of the camera OBEN TOP arrow pointing in the direction of the longer wall for ceiling installation in rectangular rooms MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Installing The Wall Mount 8 9 5 6 6 Mount the Wall Mount without camera Stick the black wall sealing to the back of the Wall Mount remove the adhesive foil first the surface must be clean and free of grease Pass the network cable through the large square opening and into the Wall Mount Use the included screws fo install the Wall Mount without the camera atthe intended position Pass the network cable through the large square opening on back side of the Wall Mount 7 Connect the cable Prepare the on site network cable e for connection with the camera patch cable using a Gp standard connector Excess cable can be stored easily lt gt within the Wall Mount 8 Install the bottom plate with the camera in the Wall Mount Connect the camera patch cable to the network peng cable Then mount the bottom plate with the camera ar in the slots from below and fix it in place on the Wall i d Mount using the 4 Allen screws Allen wrench included yi 9 Attach the outer shell Position the outer shell without the rubber seal and tighten all four Allen screws using 4 a gt the included Allen wrench 10 Clean the lens If necessary gently clean
121. o protect all other con nected network devices against damage from voltage peaks and lows 19 system with UPS Camera power supply using PoE enables cen tralized UPS via network increased security 50 156 Q24M Camera Manual INSTALLATION 2 1 6 Wiring Fire Prevention Lightning And Surge Protection When installing the wiring inside or outside of buildings make sure you always adhere to the relevant regulations on wiring fire prevention and protection against lightning MOBOTIX cameras are protected against the effects of small electrical surges by a range of measures These measures however cannot prevent the camera from being damaged when stronger electrical surges occur Particular care should be taken when installing the camera outside to ensure proper protection against lightning as this also protects the building and the entire network infrastructure MOBOTIX recommends having MOBOTIX cameras installed only by certified specialists accustomed to installing network devices and having proper respect for the applicable regulations regarding lightning protection and fire prevention as well as the current tech nology for preventing damages from electrical surges Wiring When installing the wiring make sure to follow these guidelines e Data cable Make sure you only use double shielded CAT5 or higher cable S STP for Ethernet connections CATS a e Outdoors Installing the camera outdoors requires special pre
122. of the camera s browser interface Click the icon to open the camera s help section Furthermore detailed information on the camera and its current configuration is displayed in the Camera Status dialog Click the icon to open the relevant page MOBOTIX Admin Menu Setup Menu MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 150 156 Q24M Camera Manual MOBOTIX Glossary MOBOTIX GLOSSARY ActiveX Control element on Windows computers which may also be used in other programs including Windows Internet Explorer to run special tasks The MxPEG ActiveX control element allows video and audio data from MOBOTIX cameras to be displayed in other applications including Internet Explorer Arming This refers to the process of activating an alarm system so that events trigger the appropri ate alarms Traditional alarm systems can be armed using a key switch or by entering a code on a keyboard MOBOTIX cameras can be armed using a software switch Auto Grid Automatically generated grid used for displaying the live images from all cameras Bonjour French for hello is a technology developed by Apple based on the Zeroconf protocol which is a method to automatically recognize network services on IP networks For example you can find a printer or a network camera on the local network without knowing the exact IP address of the device you are looking for CamlO
123. of charge download for MS Windows and Mac OS X operat ing systems under www mobotix com A Linux version will be available soon Diverse Installation Options Not only can MOBOTIX cameras be installed under almost all weather and temperature conditions they also offer suitable installation materials from a wide range of accessories for any conceivable application scenario Additional Camera Functions Software e True software scaling to easily generate smaller image formats for PDAs such as 320x240 160x120 etc e Audio video recording with three different recording modes event recording with audio continuous recording with variable frame rate and audio as well as event controlled snapshot recording of JPEG images e Storage failure detection can monitor a file server or a flash device and can use one or more of the defined messaging options for error notification e Player of recorded images video sequences with audio in the integrated video management system e Multiwatcher screen can display and monitor several cameras over the Internet with only one camera requiring access from the outside This proxy camera uses only very little bandwidth making it an ideal solution for low bandwidth connections e MultiView screen for displaying multiple cameras or events in one browser win dow e Event notification by e mail SMS using a provider voice notification Phone Call Out sounds and by visual means e g red frame
124. ome or all of the video sources that you would not like to display or manage in MxControlCenter If you have cancelled the camera configuration process or need a password that differs from the camera s factory default password you can also configure the camera from the shortcut menu at a later date and enter the user name and password required for recon figuration at that time Add Video Sources Select all It is also possible to open the Configure selected cameras dialog using the context menu in order to change the camera network parameters Adding Selected Video Sources In A New Layout Click OK to add the selected cameras in MxControlCenter If you select the Generate new grid for selected cam eras option in the Create New Grid Layout dialog MxControlCenter will automatically create a grid layout that displays all selected video sources in equal sized windows Otherwise the selected video sources will only be added to the MxCC system and can then be used to create layouts at a later date Create new layout You have chosen to add 1 cameras O Only add cameras to system do not create layout Cox comet MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com First Images And The Most Important Settings MOBOTIX AG e Security Vision Systems Made in Germany www
125. on Systems Made in Germany www mobotix com sales mobotix com MicroSD Card Recording 137 156 3 4 3 Activate Recording Follow these steps to activate the recording to a MicroSD card that has already been MxFFS formatted Admin Menu gt Storage on External File Server Flash Device 1 Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera 2 Make sure that the MicroSD card has been MxFFS formatted see section 3 4 2 Formatting the Card Activate the SD Flash Card option Click Set thenClose to store the configuration Reboot the MOBOTIX camera Admin Menu gt Reboot Camera x Se gt OO Once the camera has rebooted make sure that the camera displays the symbols FR REC inits live image If this is the case the camera uses the SD card as record ing target If not you can activate the recording see below Activating The Recording If the symbols FR REC are not visible in the camera s live image after rebooting you need to activate the recording using one of the following methods e Inthe web browser Automatic activation by clicking the Arm amp Record softbutton Confirm this in the Easy Dialog by clicking Yes e Inthe web browser Manual activation via the Quick Control Recording gt Recording on or in Setup Menu gt Recording e MxEasy You can use the MxEasy s Alarm Planner feature to activate recording based on time and date see also section 2 5 Setting Up Alarms and Record
126. on ina rectangular room MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION Lowered Mounting Or Mounting on Extensions When mounting the camera in rooms with a high ceiling or outdoors itis sometimes advis able to mount the camera in a lower position This reduces the distance between the camera and the objects that are to be monitored which in turn increases the recognizability of details One practical solution would be to install the camera on a base plate attached to a suitable extension e g tube hanging from the ceiling The network cable can be hidden from view by running through the interior of the tube Wall Mount MX OPT WH Similar to lowered mounting from the ceiling you can also attach the camera to an exten sion mounted to a wall to better use the 360 image of the camera e g outside above a portal Such an installation would use the wall mount accessory MX OPT WH On Wall Set MX OPT AP MOBOTIX does not recommend attaching the camera directly to metal carriers especially when mounting the camera outdoors or when the ambient temperature varies greatly To pro tect against condensation in such a case you should attach the camera to the carrier using only the On Wall set MX OPT AP or the Wall Mount MX OPT WH Installation On Building Corners With The Corner And Pole Mount This is a special
127. ontrolCenter installation CD insert it into the CD DVD drive of your computer If you do not have the installation CD or would just like to install an update you can down lad the latest Windows Installer from the MOBOTIX website as an MST file and install it manually The latest versions are available under www mobotix com in the Support gt Software Downloads gt MxControlCenter section If you insert the installation CD the installation process will start automatically and you will be guided through the necessary steps If you have downloaded the latest Windows Installer double click the MST file to initiate the installation process The Installer copies the selected files to the computer older versions will be removed automatically and then creates the designated shortcuts during the installation process Desktop Start Menu etc MxControlCenter will automatically attempt to find all MOBOTIX cameras in the physically connected network i e even a MOBOTIX camera with a factory IP address of 10 x x x Make sure that the firewall settings on your computer are low enough so that MxControlCenter is not blocked If MOBOTIX cameras are found MxControlCenter can automatically reconfigure them so that they are available in the current subnet of the computer If you do not have permission to modify these settings on your computer contact your system administrator for assistance MOBOTIX AG e Security Vision Systems Made i
128. or screw anchor holes Screwdriver MOBOTIX Drilling Templates at the end of this manual Scissors to cut out the template Pen to mark the hole positions Materials and tools needed to connect the pre installed MOBOTIX network cable in the camera with the on site network cable Clean and soft cotton cloth MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION 2 8 3 Procedure 1 Remove the camera housing Remove all four Allen screws using the supplied Allen wrench and lift off the outer shell The screws and outer shell will be needed again shortly See 2 Remove the camera mounting ring Separate the black mounting ring from the camera housing This ring is not required when mounting the camera to the Wall Mount 3 Separate the bottom plate form the Wall Mount The bottom plate is used to hold the camera and is only attached and screwed into place during a later step 4 Passthe camera cable up through the bottom of the bottom plate Ensure the orientation is correct The spring clips should be on the underside of the bottom plate 5 Snap the camera into place on the bottom plate Firmly push the camera into the Wall Mount The plastic spring ee a SS clips will snap into place whenthetrapezoidalelements on the rear of the camera housing exactly match up _ with the corresponding openings on the Wall Mount Pay atte
129. otix com Q24M Next Generation Hemispheric Technology 29 156 1 2 Q24M Next Generation Hemispheric Technology The Q24M Hemispheric camera is the more powerful and optimized successor 2 to the Q22M and is delivered with a recording capacity of 4 GB integrated as reddot design award honourable mention 2009 standard The Q24M has a new microprocessor and a modified system platform The result is more than twice the processing power which enables smooth video frames rates even in the high resolution 180 panoramic view In one of the most renowned and competitive international design competitions the Hemispheric camera was the first security and surveillance camera to receive the red dot award Frame Rates Have Doubled Even 3 1 megapixel camera images may be transferred at a rate of 20 frames per second and megapixel images at up to 30 images per second User Friendly Panorama Correction In the standard Panorama view the user may now switch between customized views of the live image at the click of a button 4 GB MicroSD Card Every Q24M Secure is delivered with a high quality factory installed 4 GB MicroSD card internal DVR as a standard feature sufficient for around 50 000 panorama images or 10 hours of HiRes continuous recording including audio 4 fps New Waterproof Connections To The Camera The network cable MiniUSB and MxBus for IO extensions are easily connected over waterproof connectors with
130. out the need for cables MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual Declaration Of Conformity DECLARATION OF CONFORMITY Konformitatserklarung Declaration of Conformity D claration de conformit Hersteller MOBOTIX AG Manufacturer Fabricant Produkt Netzwerk Kamera Product Network camera Produit Cam ra de r seau Typ Q24M Type Type Bei bestimmungsgemaf amp er Verwendung erf llt das bezeichnete Produkt die Bestimmungen der im Folgenden aufgef hrten Richtlinien The product identified above complies with the essential requirements of the relevant standard when used for its intended purpose Le produit d sign ci dessus est conforme aux exigences fondamentales des normes s y rapportant Niederspannungsrichtlinie 2006 95 EG Low voltage directive Directive basse tension Angewendete harmonisierte Normen EN 60950 2005 Harmonised standards applied Normes harmonis es EMV Richtlinie 2004 108 EG EMC directive Directive CEM Angewendete harmonisierte Normen EN 55022 2006 Harmonised standards applied EN 55024 1998 A1 2001 A2 2003 Normes harmonis es EN 61000 6 2 2005 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 8 Weitere angewendete Normen EN 50121 4 2007 Other harmonised standards applied EN 55022 2006 CFR 47 FCC Part 15B Autres normes harmonis es C Tick AS NZS 3548 CISPR 22 2005 mod
131. p speaker available in certain models MOBOTIX AG Security Vision Systems gt Made in Germany www mobotix com sales mobotix com THE MOST IMPORTANT TECHNICAL ADVANTAGES Progressive scan instead of half frame blur Megapixel sensor and image processing inside camera with digital white balance generates sharp and true color images at every scale Sun and backlight compensation CMOS sensor without auto iris digital contrast enhancement and config urable exposure measurement zones guarantee optimal exposure control Dual camera technology 2 in 1 Two possible camera views with picture in picture technology or 180 panoramic view one Dual Fixdome camera with 2 5 megapixel is enough Long term high performance Terabyte recording included Event detection and ring buffer recording by the camera itself allow recording of 40 smooth video streams on a single PC 1200 VGA images s Simultaneous recording event search and live viewing Live video for multiple users recording and event search simultaneously possible in seconds from anywhere in the world via network Very low network load Efficient MxPEG video codec motion detection based recording and video buffering inside camera guarantee a very low network load Bridging of recording during network failures Internal camera ring buffer bridges network failures and bandwidth fluctua tions of wireless links WLAN UMTS for several minutes Day amp night maintenance free Uniqu
132. pending on the intended purpose of the cam era Rooms with a square floor area of up to approx 40 m in general allow recognizing details even at the borders of the full image If you would only like to know if persons enter a room or to monitor spe cific objects rooms of up to 100 m2 floor area can be monitored using a single Q24M The image quality precision diminishes as the distance of an object to the camera focus point increases 1 very good 2 good 3 satisfactory Outdoors the Q24M is usually mounted on a building wall corner or pole instead of the ceiling For this situation we recommend the use of the practical wall mount from the range of accessory products section 2 8 or an extension MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Preparing The Installation 45 1 5 6 Non Square Rooms When viewing a 360 full image in the browser you will notice that the top and bottom of the image is not fully visible i e some image information has been clipped This is not a fault of the camera but intended behavior that aims at achieving the best possible utilization of the image sensor by the camera software Bearing this in mind it is advisable to install the Q24M in rectangular room ceilings so that the arrow marked OBEN TOP points towards one of the longer walls of the room as shown in the figure Original full image from the Q24M ceil ing installati
133. r of the external power unit into the LAN Power connector on the Network Power Adapter should use oyid network 10 8 0 1 255 0 0 0 MX NPR8 S 1 1 Patch Cable not suitabl e a with the Q241 wile a y g 10 8 0 99 2 11 5 Power Supply PoE IEEE 802 3af Using Power over Ethernet Products Connect the factory pre installed cable of the camera to the Ethernet connector of the PoE switch router The switch router must support the PoE standard IEEE 802 3af PoE IEEE 802 3af Hub Switch 10 100 Mbit IP addresses i 10 8 0 1 255 0 0 0 1 1 Patch Cable 1 1 Patch Cable MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Network And Power Connection 2 11 6 Camera Startup Sequence As soon as the camera s power supply has been established the two LEDs will show the progress of the startup sequence see section 5 4 3 LED Signals and LED Configuration in the MOBOTIX Camera Software Manual Part 2 e Booting Immediately after connecting the power supply the red LED lights up blinks for two seconds then stays on permanently red A camera self test is carried out at this point and the entire system is started In case of an error the camera will start using the backup system e Waiting for key pressed Both LEDs light up for four seconds If you press the R or L key of the camera during this time the camera will execute the corresponding function see section
134. r removed from O miosan imasta mioseeonge mewasio s 3 of 1O comeracs selected 2 io the network MxEasy also automatically monitors and displays the operating status of all cameras Cameras that are not on the same subnet as the computer MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com First Images And The Most Important Settings 117 156 will get a differently colored icon than the cameras that are on the same subnet Likewise the cameras that have an unknown password or for which no user name password combination has been specified in MxEasy will be displayed in a different color if all the desired MOBOTIX cameras are highlighted as Accessible in the video source list you can proceed to the Selecting Cameras section below Cameras with the status Invalid Network can be reconfigured for the proper subnet as described in the follow ing section Configuring MOBOTIX Cameras For A Different Network Using Bonjour MxEasy finds not only cameras on the same network as your computer but also MOBOTIX cameras located in other subnets Status Invalid Network In such a case you would not be able to establish any connection to cameras in a different network or subnet without going into much further rar apa detail about the specific details of RE eT ae TCP IP network configurations This EA Sa Seana Sla obra bes pny is possible for example when a a DTT
135. ra is now accessible using its factory IP address see label on the camera housing If you use the camera s L key to load the factory network configuration this con figuration is not automatically saved in the camera s flash memory When the camera is next rebooted without using L key the last stored network configuration will be used To permanently store the new network configuration in the camera s flash memory open Admin Menu gt Store As opposed to resetting the camera using Admin Menu gt Reset configuration to factory defaults the user information will not be reset if the camera is booted using the factory IP address MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Passwords and camera settings will not be changed Make sure you store the factory network configuration in the per manent flash memory Users and passwords will not be changed 2 2 56 Q24M Camera Manual OPERATING THE CAMERA 3 3 Virtual PTZ And Special Q24M Configuration 3 3 1 Preparing The Virtual PTZ Function The virtual PTZ function allows you to use a mouse or joystick to continuously zoom in on images from the selected video source and virtually move the enlarged image section within the entire image sensor area Greater ease of use through a joystick Operation Using The Mouse And Scroll Wheel The vPTZ function of the Q24M can be controlled in the browser
136. rc Gated AGa renan rate OF the Lire pige Over i Detant operanrg mode of Lire Gage F you select Active Ne ODPO wt 80 De uset D play overt mages or Pe rer page Page Retem Kame new IS Browser page Cad rete to paart Pe monter Sor cowng coon Preven voce on E Poveew Mace Cucian only Sma mugen oe K maw X une Coe You will find more information and details on vPTZ in the Camera Software Manual Part 2 section 4 3 6 Virtual PTZ the MxEasy manual section 2 4 1 Activating the PTZ Features the MxControlCenter manual section 2 4 6 Using the vPTZ Features and section 3 1 4 PTZ Controls in the sidebar panel The latest versions of all manuals are available as always at www mobotix com Support gt Manuals MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual OPERATING THE CAMERA 3 3 2 Special Q24M Configuration In The Browser Thanks to its hemispherical lens the MOBOTIX Q24M provides certain special configuration options for the image settings Depending on where the camera is mounted ceiling or wall and on the live image display preferred by the user certain important basic settings and if necessary their adjustment must be configured when a Q24M is first installed A corresponding adjustment of the image setting is strongly recommended if the on wall set is mounted with an inclination of 10 degrees available as a Q24M accessory
137. rd If this is not desired you should deactivate public access Quick Installation or Admin Menu gt Users and Passwords gt Software Camera Manual Part 2 Section 5 4 1 e Add users and assign access rights Similar to a computer operating system you can add users and user groups and assign the desired rights Admin Menu gt Users and Passwords Admin Menu gt Group Access Control Lists ACL This allows you to assign or deny individual access rights to specific camera functions gt Software Camera Manual Part 2 Section 5 4 1 e Deactivate the automatic reboot In its factory state every MOBOTIX camera will automatically reboot every morning at 3 36 am All images in the cameras storage buffer will be deleted during this reboot Images stored on external file servers internal Flash storage or SD cards will NOT be affected by this reboot Make sure that you deactivate the automatic reboot if this is not desired Admin Menu gt Time Tasks gt Software Camera Manual Part 2 Section 7 9 2 e Optimize the image settings The factory image settings of MOBOTIX cameras deliver excellent images for most application scenarios and should not be changed If you do wish to make changes your changes should be minor and gradual You should however set an image program according to the application scenario of the camera Image programs provide a quick and simple method for adjusting the camera to the application scenario as they per
138. re will use the Flash device as evenly as possible thus allowing for the maximum possible number of write delete cycles This also means that all storage cells of the Flash device will be written and deleted with the same frequency if possible The MOBOTIX technology increases the life of the Flash device considerably and also improves the security and the reliability of the storage process Storage Requirements And Life Expectancy Of MicroSD Cards The life expectancy of a MicroSD card increases proportionally to the storage capacity since the camera software will execute fewer write delete cycles on each storage cell The first deletion begins once the card has been filled to capacity first full cycle The theoretical life expectancy of a 16 GB MicroSD card is between 10 and 35 years depend ing on the degree of use MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com MicroSD Card Recording 135 156 32 GB MicroSD Card Storage Requirements and Life Expectancy 6 fps CIF 6 fps VGA 1 fps Mega 1 fps QXGA M JPEG M JPEG MxPEG M JPEG M JPEG File size single image 15 kB 45 kB 120 kB 240 kB Storage req per second 90 kB 270 kB 75 kB 120 kB 240 kB Storage req per 24 hrs 7 8 GB 23 5 GB 6 5 GB 10 4 GB 20 8 GB Time for one full cycle 4 days 1 3 days 4 8 days 3 days 1 5 days Est theor life expectancy 60 years 20 years 73 years 46 years 23 years
139. resolution images above 1 megapixel Image Compression Image compression reduces the file size of an image This is particularly important when transferring and saving files Image Processing Digital image processing The goal is to correct errors made during image generation caused by overexposure underexposure blurring weak contrast image noise etc in order to create a better image IP Network Data network based on the nfernet protocol TCP IP IP Telephone See VoIP JPEG Abbreviation for Joint Photographic Experts Group responsible for the development of the JPEG standard method for image compression JPEG is the most common lossy image format for photos on the Internet Loss in image quality is barely noticeable at compres sion rates between 99 and 60 Latency Time interval elapsed between when an image is captured by a camera and when that same image is displayed on the monitor Layout Describes the layout of video sources on a screen site of the MxControlCenter When MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com 153 156 displaying the images from network cameras the layout determines the positions and resolutions of the images displayed on the monitor In addition to the actual video images you can also incorporate graphic elements such as the location of the cameras etc LED Abbreviation for Light Emitting Diode An electronic semicondu
140. rmany www mobotix com sales mobotix com 140 156 Q24M Camera Manual OPERATING THE CAMERA 3 5 Q24M Storage Options Full Image Storage It is possible to store a full image fisheye regardless of the live image stream that is being displayed This ensures that the recording always contains the full image even though the operator may have used the vPTZ features to zoom into the image in order to examine a specific detail 5 B AAS S alt y 7 ey PY Stored Full Image Full Image Evaluation This applies particularly to Q24M models which rely strongly on the digital vPTZ features in the live image This means that you can use the vPTZ features in VGA resolution to pan tilt and zoom the live image while the camera is e g recording full images at 1 fps in MEGA or QXGA resolution When using MxEasy or MxControlCenter the recorded full images may be corrected and prepared for the user with vPTZ functions e g tilt and zoom on an image feature and correct the scene if full image storage is not activated only the last displayed live image will be saved save what is seen The main benefit of live image storage is to ensure that the full power of the camera processor is used for live image correction and maximum image rates The main advantage of full image storage lies in the special functionality of the Q24M in that it can always maintain availability of a maximum size full image for later investi gation despite
141. rol room software like that used in football stadiums for example Updates are supplied free of charge on the website The system price for a weatherproof camera including lens query software and day to day recording on the MicroSD SD card is under 1 000 euro MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 9 156 Q24M Camera Manual Innovative Hemispheric Technology 10 156 INNOVATIVE HEMISPHERIC TECHNOLOGY The Hemispheric Camera The primary components of the hemispheric camera include a fisheye lens a high reso lution image sensor and image correction software that is integrated into the camera Using an ultra wide angle fisheye lens the camera captures a 180 hemispheric image of the room and projects it onto a high resolution image sensor A Fisheye Perspective Fisheye When ceiling mounted the image area of the hemispheric camera covers the entire room The image in the hemisphere is convex particularly near the image borders These image sections are corrected for the viewer by the integrated distortion correction software allowing a view of the scene from the usual perspective The virtual PTZ feature allows you to enlarge or move image sections within the hemisphere just like a PTZ camera yet with MOBOTIX this is achieved with no moving parts Handle Several Image Sections At Once One or more image sections can be corrected for perspective in the hemi
142. router to supply power to the MOBOTIX camera MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION ExtiO Function Extension MX ExtlO The ExtlO contains a powerful speaker microphone infra red motion sensor environmental temperature sensor 2 input and 2 output contacts and 2 illuminated buttons It is ideal for door communication elevators access control etc The ExtlO may be operated directly with the Q24M over a separately available MOBOTIX USB cable The ExtlO can operate in two different modes e MiniUSB Directly connected to the camera using a separately available cable max 5 m e Ethernet Connect the ExtlO over a standard PoE switch maximum distance to camera 200 m MOBOTIX Q24M eae eae CT Sadia es i Ln i E i Y MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Available Q24M Accessories Overview Mx2wire Media Converter MX 2wire Set PW The Mx2wire system allows you to set up an Ethernet Network with PoE over paired telephone wires This allows an existing two core analog telephone line to be put to use to connect a 10 100 MB Ethernet device e g PC WLAN network camera IP telephone or IP door station The achievable data rate is up to 40 Mbps Around 15 Mbps can be reached over 500 m of bell wire An identical
143. rts And Camera Components Camera Housing And Connectors Q24M Dimensions Without Mounting Options Available Q24M Accessories Overview Mounting The Camera Without Accessories Mounting Instructions Required Tools Procedure Mounting The Camera With The On Wall Set Mounting Instructions On Wall Set Procedure MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual Contents 2 6 Mounting The Camera With The In Ceiling Set 72 2 6 1 Mounting Instructions 72 2 6 2 In Ceiling Set 73 2 6 3 Procedure 76 2 7 Installing The Vandalism Set 78 2 7 1_ Mounting Instructions 78 2 7 2 Vandalism Set 79 2 7 3 Procedure 82 2 8 Installing The Wall Mount 84 2 8 1 Mounting Instructions 84 2 8 2 Wall Mount 85 2 8 3 Procedure 88 2 9 Installing The Corner And Pole Mount 90 2 9 1 Mounting Instructions 90 2 9 2 Corner And Pole Mount 91 2 9 3 Mounting To A Pole 93 2 9 4 Mounting To A Wall Or Building Corner 94 2 9 5 Mounting The Wall Mount To The Corner And Pole Mount 95 2 10 Replacing The MicroSD Card 96 2 10 1 Removing The MicroSD Card 96 2 10 2 Inserting A MicroSD Card 97 2 11 Network And Power Connection 98 2 11 1 Notes On Cable Lengths And Power Supply 98 2 11 2 PoE Variables 98 2 11 3 Power Supply Using A Switch 99 2 11 4 Power Supply When Connected Directly To A Computer 100 2 11 5 Power Supply PoE IEEE 802 3af Using Power over Ethernet Products 100 2 11 6 Camera Startup
144. s UPS to provide backup power If you are using IEEE 802 3af Power over Ethernet network components to supply power to MOBOTIX cameras make sure if possible that these components do not have a fan Since the power consumption of MOBOTIX cameras is very low compared to other products the reliability of the entire system is increased thus extending the life of these components 2 11 2 PoE Variables The power consumption of the camera depends on the functions in use as well as any connected expansion modules see table PoE classes 1 2 or 3 may be selected in the browser based user interface in order to optimally adjust the camera to your system design PoE switch in use emergency power concept etc PoE power level classes IEEE 802 3af standard Max power consumption Possible camera functions 1 0 44 3 84W Normal operation without audio output and without USB devices 2 3 84 W 6 49 W factory Normal operation with audio output and USB default devices 3 6 49 W 12 95 W Like Class 2 and also with MxBus devices MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Network And Power Connection The MOBOTIX factory default is Class 2 This default is usually fine and nothing needs to be changed However if the lower power level class 1 is sufficient for your application it may due to possible internal power distribution schemes amongst the ports of the
145. s e g radiation in high locations can lead to camera malfunctions The automatic reboot will refresh the camera s memory and will ensure proper operation without requiring any interaction on the part of the user If desired you can deactivate the automatic reboot of the camera in the Admin Menu gt Time Tasks dialog 3 7 9 Browser Current Internet browsers Internet Explorer Netscape Mozilla Firefox Safari Konqueror Opera with enabled JavaScript can display the camera s live images with their stan dard settings Text based browsers e g lynx cannot display the user interface and are not suitable for operating the camera Section 4 1 3 Browser Settings in the Camera Software Manual contains more detailed information on possible browser problems 3 7 10 Cleaning The Camera And Lens If the lens becomes dirty during the installation process clean the lens using a lint free cotton cloth Make sure that the lens is still in focus after cleaning and adjust its focus if required Cleaning The Dome e In order to protect the dome from being scratched and from getting dirty only handle it using a soft cotton cloth or the protective plastic of the camera s shipping box e You should clean the dome at regular intervals Always use a lint free cotton cloth for this purpose e lf the dirt is more persistent add a mild alcohol free detergent without abrasive particles e Make sure you instruct cleaning personnel on how to cl
146. s 3 2 5 und 3 2 6 Starting the Camera with IP Address e Ready Once the camera software has been started the green LED is on perma nently and the red LED blinks You can now reach the camera via the network using a browser REAREA opot 06g o o 99 te e IOL EMEA N e 2 e e oo 0 Segre ERER e t A ty 99 hd gt oe ee ette e e see ses s R Button tee oes L Button OSs see soe ges so ae LEDs ee Notes During the startup sequence of the camera the LEDs will always light up even if they have been deactivated in Admin Menu gt LED Setup MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com d d 102 156 Q24M Camera Manual OPERATING THE CAMERA Camera software in the browser 3 OPERATING THE CAMERA 3 1 Manual And Automatic Operation Overview MOBOTIX cameras do not require any extra software Thus you can set up and operate the MOBOTIX camera using a JavaScript enabled browser on all common operating systems such as Windows Linux Macintosh etc As an alternative you can also use the MOBOTIX applications MxControlCenter and MxEasy Follow these steps to set up the camera 1 Connect the camera to the network Power is supplied directly via the network cable see section 2 11 2 Set up the camera s network parameters e Manually using a web browser see section 3 2 1 then sec
147. s steel cover must be positioned correctly to line up with the LED openings Direct installa over on w mounted wall oi Q24M Camera Manual INSTALLATION 2 8 Installing The Wall Mount 2 8 1 Mounting Instructions The Wall Mount allows you to easily mount Q24M cameras to walls or extensions both indoors and outdoors The camera remains IP65 weatherproof dust proof and resistant to water jets The Wall Mount also covers RJ45 wall outlets and has ample space for additional modules WLAN batteries etc Before mounting the MOBOTIX Q24M with the Wall Mount you must prepare the network connection and drill the holes for the fixtures e The on site network cabling is passed through the opening in the back of the wall mount The cable and the required standard connector for the camera cable patch cable are ideally protected by a robust wall sealing made from foam rubber Nothing is visible or accessible from the outside The Wall Mount may be mounted directly on top of flush or protruding wall outlets Maximum width x height of the outlet 88 mm x 80 mm e Only use the Q24M factory installed patch cable 50 cm cable length or a MOBOTIX cable of different length available from the range of accessories e All openings of the camera housing need to be closed off properly This is the only way to guarantee that the camera remains weatherproof e The included screw anchors should be used for the drill holes in the
148. sion Systems Made in Germany www mobotix com sales mobotix com e Web version is only lable for the M12 for the Q24M nly available for Q24M IT and Secure Ilow connect ternal speaker icrophone D22M s are not deliv 2 only 2 D12 image sensors with ixel resolution 60 pixels included if sted by customer Q24M Camera Manual INSTALLATION 40 15 2 INSTALLATION The Q24M is primarily designed for installation on walls or ceilings The supplied L11 180 lens captures the entire room practically from wall to wall and from floor to the ceiling See sections 2 4 and above for the different installation options drilling templates can be found at the end of the manual 2 1 Preparing The Installation Before mounting the MOBOTIX Q24M the following questions should be answered 1 Where will the camera be mounted Mounting to a ceiling or wall section 2 1 1 and 2 1 2 2 Which other mounting options are available On wall mounting in ceiling mounting vandalism protection wall mounting pole mounting see section 2 1 3 3 How is the camera connected to network and how is power supplied MX NPA PoE or other PoE components IEEE 802 3af see section 2 1 4 4 Howare the connections furnished from the building Wall outlets see section 2 1 5 5 What cabling considerations are necessary Wiring see section 2 1 6 and 2 11 The following sections contain a brief answer to each of these questions as
149. spheric view allowing you to monitor and record several different areas of a room at the same time something that a mechanical PTZ camera is not capable of doing A IRT PES Fis Discreet And Low Maintenance Site ae tests z s Hemispheric cameras are extremely discreet because they manage their SS j task with only one lens which is generally focused on the entire room oS l and not a specific object MOBOTIX hemispheric cameras are without mechanical moving parts and require low maintenance In addition they are silent when panning and focusing on a specific image area Q24M in the In Ceiling Set MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Hemispheric View 11 156 Less Cameras Thanks To Panoramic Views The perspective of the hemispheric image can also be transformed into an ultra wide angle panoramic view spanning 180 if the camera is mounted on a wall providing a wall to wall view of the room without any blind spots It offers a substantially better view of the scene compared to other cameras it also results in the need for fewer cameras overall When ceiling mounted one camera can also capture an entire room by two opposite panoramic views Hemispheric 180 Panorama Overview of room using a single camera without any blind spots _ Le Keeping Objects In View At All Times Using solutions featuring several individual cameras gt lt moving ob
150. stems Made in Germany www mobotix com sales mobotix com 96 156 Q24M Camera Manual INSTALLATION Bayonet catch open O Carefully loosen the rear casing at the 4 openings on the side with a screw driver before removing it G Push push function only remove the MicroSD card after first gen tly pushing it in 2 10 Replacing The MicroSD Card The camera must be taken down to remove insert or replace a MicroSD card To avoid data loss be sure to deactivate MicroSD card recording in the camera software and reboot the MOBOTIX camera before removing the card A MicroSD card may only be removed from the camera after you have deactivated Recording to SD Card and rebooted the camera Failing to do so may lead to data loss 2 10 1 Removing The MicroSD Card 1 Deactivate recording Recording to MicroSD card must be deactivated Admin Menu gt Storage on External File Server Flash Device If MicroSD card recording is still active deactivate recording and reboot the camera Section 3 4 Micro SD Card Recording contains more information on this topic Remove the outer shell Remove all four Allen screws using the supplied Allen wrench and lift off the outer shell Remove the connection cables The connected cables patch cable MiniUSB if present must be removed from the camera first by rotating and opening the bayonet catch see end of section 2 4 3 Remove the back of the camera and
151. t mobotix com from Monday to Friday 8 a m to 6 p m German time We would like to thank you for your trust and wish you all the best with your new MOBOTIX camera Security Vision Systems AN MOBOTIX MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M with 10 On Wall Set Q24M in the In Ceiling Set MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com 8 156 Q24M Camera Manual The MOBOTIX Concept THE MOBOTIX CONCEPT HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology since its founding in 1999 and its decentralized concept has made high resolution video systems cost efficient Whether in embassies airports railway stations ports gas stations hotels or on highways over one hundred thousand MOBOTIX video systems have been in operation on every continent for years Technology Leader Of Network Cameras In a short time MOBOTIX has gained the second place in Europe and the fourth place worldwide in terms of market share MOBOTIX has been solely producing megapixel cameras for years and in this area ranks as global market leader in high resolution video systems with a market share of over 60 Why High Resolution Systems The higher the resolution the more accurate the detail in the image With the old analog technology
152. tablish a connection to the camera as described in sections 3 1 and above The live image from the camera should be visible on the computer monitor Select the highest available image resolution Check image sections image center and focus on the computer monitor and adjust the lens with the lens wrench if necessary 5 Clean the lens If necessary gently clean the front of the lens with a soft cotton cloth Caution Do not apply excessive pressure to the surface of the glass when cleaning the lens MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Installing The Vandalism Set 83 156 6 Mount the dome Screw the dome on in a clockwise direction using the supplied wrench If required clean the dome gently using a soft cotton cloth before com pleting installation Check the sharpness ofthe camera image again and correct it if necessary 7 Mount the spacers Place the four spacers on the mounting ring Oe eee 8 Mount the stainless steel cover Position the stainless steel cover as shown and tighten the security screws using the included two hole driver bit 8 agonii ir c2tsttsteet MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Lens wrench for installing the dome Spacers for Vandalism set Maximum torque for all screws is 1 to 1 2 Nm Security screw and two hole driver bit Stainles
153. tal zoom continuous with panning X X X X Motion JPEG MxPEG video streaming X X X X X X X X Custom exposure windows X X X X Video Motion detection X X X X Time and event control FTP email logos X X X X Weekly schedules holidays X X X Web functionality FTP email X X X X Quad MultiView in browser X X X X Recording Playback in browser X X X X Logo generator animated X X X Single image recording pre post alarm images 3 3 10 50 Terabyte ring buffer Win Lin Mac via network X X Continuous video audio recording 0 2 to 30 fps X X Video audio recording event triggered X X Event controlled frame rate with continuous audio X X Flexible event logic X Master Slave arming by one camera X Time scheduled privacy zones several areas X Bidirectional audio IP from to browser X Kt Customized voice messages gt X X VolP telephony Audio Video SIP xe x Alarm calls to softphones SIP e g X Lite X X Remote alarm notification via TCP IP IP Notify X X RS232 Data Logger Terminal X aes Programming interface HTTP API X X Security features HTTPS SSL IP level access control X X X x network authentication IEEE 802 1X Model Feature List Image size VGA 3 Mega VGA 3 Mega Image Sensor Color Color Color amp B W Color amp B W Standard lens for software version L22 L22 L22 L22 Audio support Microphone Speaker L L M L M L MOBOTIX AG Security Vi
154. the Q24M eo 2 1 4 Network Connection And Power Supply UPS Power over Ethernet PoE Conforming To IEEE 802 3af All Q24M models are supplied with power using the PoE standard The Network Power Adapter MX NPA PoE Set may be used for smaller installations For larger installations itis worth investing in a PoE capable supply device available on the market Network Power Adapter MX NPA PoE LAN or POWER PC or POWER LAN Power Camera CAMERA The maximum length of the network cable for power supply over an Ethernet cable is 100 m Previous MOBOTIX network power accessories such as the NPA Set Power Box and Power Rack MX NPA Set MX NPR 4 and MX NPR8 20 are not suitable for use with the Q24M The MOBOTIX Q24M can be powered by switches or routers which support the PoE Power over Ethernet standard and conform to IEEE 802 3af Sections 2 11 and above contain more information on the possible combinations of connecting the Q24M and power supply options Advantages of PoE power supply e Advantages of centralized backup power supply are available via network e Lower more cost efficent power consumption e Camera does not require an additional network connection MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Preparing The Installation 49 156 Using Uninterruptible Power Supplies UPS In order to maintain a continuous power supply even wh
155. ting the camera with an automatic IP address DHCP in only temporary The network configuration of the camera can be set to DHCP permanently under Admin Menu gt Ethernet Interface Caution When starting the camera with DHCP support make sure that the network has a functioning DHCP server If this is not the case the camera cannot obtain a valid IP address and will use its last IP address You should also make sure that the cameras always obtain the same IP addresses by assigning the MAC addresses of the cameras to the desired IP addresses MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com First Images And The Most Important Settings 121 156 3 2 6 Starting The Camera With The Factory IP Address Under certain circumstances you may have to reset the camera to its factory IP address This could be the case for example if the IP address has been lost or the camera does not respond to the last known IP address 1 If the camera is running disconnect the camera s power supply 2 Reconnect the power supply of the camera 3 Wait until both LEDs light up simultaneously for the first time 4 Press the camera s L key within four seconds Use a paper clip for this purpose but avoid using sharp or pointed objects 9 Aoi 8ag s te Se e te ee tee Press the L key 5 After abouttwo more seconds the camera plays a sound Boing The came
156. tion 3 2 2 e Automatically using MxControlCenter MxEasy see sections 3 2 3 and 3 2 4 or via DHCP see section 3 2 5 3 Configure the camera using the browser based user interface Every MOBOTIX camera comes preconfigured with a fixed IP address in the 10 x x x range e g 10 8 0 99 However local computer networks usually have IP addresses in the 172 or 192 ranges In order to access a MOBOTIX camera via the network the camera needs to obtain an IP address in the same address range You can set up the network parameters of the MOBOTIX camera using one of the following methods Manually using MxCC and MxEasy or by DHCP MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Manual And Automatic Operation Overview 3 1 1 Manually Using A Computer In The 10 X X X IP Address Range You can set up the camera s network parameters using a browser and the embedded camera software To do this connect the camera to a computer or a network that is using a 10 x x x IP address range see section 3 2 1 Manually Setting Up the Network Interface Once this has been completed you can enter the camera s default IP address in the browser address bar of the computer see section 3 2 2 The First Images and the Most Important Settings in the Browser Next click on the Admin Menu button to open the camera s Quick Installation in the browser s user interface This is where you can configure the des
157. to any section of the image This provides the features of a mechanical PTZ camera without the disadvantages of main tenance and wear Quick and easy navigation with a USB joystick n MK a The vPTZ functionality works differently depending on the camera operation platform web browser MxEasy MxControlCenter Virtual zoom pan and tilt using MxEasy and MxControlCenter is very simple thanks to special software tools and the use of an optional joystick However a joystick may also be used even with pure browser based operation from Internet Explorer together with an ActiveX plug in MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Overview 25 156 Simultaneous Corrected Live Image And Full Image Recording All conventional motorized PTZ cameras only store the image that is currently viewed as the live image live image recording This has one serious disadvantage as the recording can only show what has happened in the visible portion of the image the rest is lost and cannot be examined later on For this reason MOBOTIX has added the new full image recording feature to the Q24M This will not store the currently viewed image that reflects the pan tilt position and the zoom setting chosen by the user but the full sensor image without vPTZ settings or image correction When examining the recorded images at a later point in time the vPTZ features again come in
158. to play as they allow zooming the visible image and use the pan tilt features to examine every corner of the recorded full image Example The people marked by the red circle in the middle area of the image would not have been recorded by a regular PTZ camera the full image recording of the Q24M allows to determine for example the exact time at which the people entered the image area recorded by the camera A Browser Internet Explorer with MxPEG ActiveX plug in MxControlCenter or MxEasy can be used to examine the recorded sequences ay 7 Fi D 1 Live Image Stored Full Image MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com tegrated vPTZ func ions allow analysis of he complete saved full e at a later point 26 156 Q24M Camera Manual INTRODUCTION Maximum Ease Of Use The camera software is The full image generated by the hemispherical lens fisheye can be difficult to evaluate responsible for image MOBOTIX solves this problem with image distortion correction in the camera software that or i displays perfectly corrected live images The user PC does not experience any additional load through this process as image correction and generation of all desired image views takes place in the camera itself The result is that a large number of panoramic cameras may be displayed simultaneously on a single PC Highly Efficient Application Oriente
159. using the mouse By click ing any position on the image displayed on the monitor this position becomes the new image center The image moves accordingly and the image distortion is automatically corrected The scroll wheel can be used to control the zoom function This functionality is disabled in the default settings of the camera und must therefore first be activated To do so go to Setup Menu gt vPTZ Settings and uncheck the Lock Mouse Wheel Zoom item Then save the settings by clicking Set and Close You can now use the scroll wheel to zoom roll upwards or zoom roll downwards MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Virtual PTZ And Special Q24M Configuration 2 3 5 6 Operation Using USB Joystick A standard USB joystick can drastically facilitate vPTZ operation for the user in the browser in MxEasy and in the MxControlCenter however MxCC is also equipped with a virtual joystick that can be operated using the mouse Please first install the joystick on the PC according to the manufacturer s instructions In order to use a USB joystick in the browser make sure that you have a PC with a Windows operating system and the latest version of Internet Explorer and that the Activex mode in the camera software browser is activated e Switch to Browser in the Quick Control e Under Browser select the Activex option The USB joy stick can then be us
160. using the supplied Allen wrench Ensure that the rubber seal is properly positioned Clean the lens If necessary gently clean the front of the lens with a soft cotton cloth Do not apply excessive pressure to the surface of the glass when cleaning the lens Establish a connection to the camera check the image Establish a connection to the camera as described in sections 3 1 ff The live image from the camera should be visible on the computer monitor Check image sections on the computer monitor as well The maximum torque for all screws is 1 to 1 2 Nm Only use the factory pre installed network cable supplied with the MOBOTIX camera Always ensure that the cable retainer with bayonet catch is closed properly around the network cable All openings at the back of the camera housing except the pres sure equalization element need to be sealed properly with the rubber plugs This is the only way to guarantee that the camera remains weatherproof MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com 64 156 Q24M Camera Manual INSTALLATION Open the cable retainer by rotating the bayonet catch to the marked position Bayonet catch open O Bayonet catch closed Note on fastening cables leading in to the camera ce fein Cables passing in to the back of the camera patch cable for the network connection and ExtlO cable are secured using a special cable
161. wall Use the supplied drilling template for the Q24M Wall Mount fold out at the end of this manual to mark the position for drilling the holes and the holes through which the cables will later be fed MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Installing The Wall Mount 2 8 2 Wall Mount 5 1 Wall Mount 5 2 4 Universal screw anchors 8 mm 53 4 Stainless steel washers 6 4 mm 5 4 4 Stainless steel wood screws with hex head 6x50 mm 5 5 1 Wall sealing 5 6 8 Stainless steel Allen screws M4x16 mm 57 8 Stainless steel washers 4 3 mm 5 8 Bottom plate MOBOTIX AG Security Vision Systems Made in Germany www mobotix com sales mobotix com Q24M Camera Manual INSTALLATION Drilling Template Wall Mount Height 125 mm Depth 201 mm Width 216 mm Find the folded drilling template at the end of the manual Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF file enlarged or reduced MOBOTIX AG e Security Vision Systems Made in Germany www mobotix com sales mobotix com Installing The Wall Mount Scope Of Delivery And Required Parts Please check that all components supplied with the Wall Mount Set are present in the original packaging first The Following Additional Tools Are Required For Installation Power drill f
162. y in quad view on a monitor Virtual PTZ is available for each of the four views Together with the 180 panorama the Q24M can deliver two more views simultaneously making it possible to see the overview and to focus on two scenes at the same time Display Mode Panorama Focus high resolution 180 Panorama HA i virtual PTZ 1 Highly User Friendly The full image from a hemispheric lens Fisheye is difficult to analyze MOBOTIX solves this problem by perfectly straightening the uneven lines in the live image using the camera software Since the image distortion correction of the hemispheric view and the generating of the panoramic view take place in the camera itself no additional load is placed on the viewer PC unlike a standard camera Thus displaying a large number of panoramic cameras simultaneously on a single PC is possible Highly Efficient Image Transferring While other camera systems always transfer the full images via the network for further analysis a MOBOTIX camera sends only the relevant image sections Therefore a Q24M panorama image needs only about 1 6 of the original data volume or bandwidth This means up to six times more MOBOTIX cameras can transfer images over a network compared to standard cameras Internal DVR With 32 GB The Q24M stores high resolution video with sound directly on the integrated Flash memory without using an external recording device or PC therefore using no add

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