APC Smart 750VA LCD 230V
Contents
1. Advanced and options The advanced menus include all parameters General Settings Configure these settings at any time Use the display interface or APC PowerChute software Function Factory Default Options Description High Transfer Point 100 Vac 108 Vac 114 Vac To avoid unnecessary battery usage set the transfer 108 Vac point higher if the utility voltage is chronically high and the connected equipment is known to work under this 120 Vac 127 Vac 136 Vac condition The Power Quality setting will 127 Vac automatically change this setting Note Use the Advanced Menus to configure this 230 Vac 253 Vac 265 Vac setting 253 Vac Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower Function Factory Default Options Description Low Transfer Point 100 Vac 86 Vac 92 Vac Set the transfer point lower if the utility voltage is 92 Vac chronically low and the connected equipment can tolerate this condition This setting may also be adjusted 120 Vac 97 Vac 106 Vac using the power quality setting 106 Vac 230 Vac 196 Vac 208 Vac Note Use the Advanced Menus to configure this 208 Vac setting Nominal Output 100 Vac N A 230 Vac models only Set the nominal output voltage of Voltage the UPS to standby mode 120 Vac N A 230 Vac e 220 Vac e 230 Vac e 240 Vac Transfer Sensitivity Normal Normal Reduced Low Select the level of2. Operation Manual Smart UPS Uninterruptible Power Supply 750 1000 1500 2200 3000 VA Tower 100 120 230 Vac 500 VA Tower 100 Vac Overview Product Description The APC by Schneider Electric Smart UPS 500 VA to 3000 VA Tower is a high performance uninterruptible power supply UPS It provides protection for electronic equipment from utility power blackouts brownouts sags and surges small utility fluctuations and large disturbances The UPS also provides battery backup power for connected equipment until utility power returns to safe levels or the batteries are fully discharged Safety and General Information Read the Safety Guide included in the package before installing the UPS This unit is intended for indoor use only Do not operate this unit in direct sunlight in contact with fluids or where there is excessive dust or humidity Be sure the air vents on the UPS are not blocked Allow adequate space for proper ventilation The battery typically lasts for two to five years Environmental factors impact battery life Elevated ambient temperatures poor quality utility power and frequent short duration discharges will shorten battery life Connect the Smart UPS power cable directly to a wall outlet Do not use surge protectors or extension cords The batteries are heavy Remove the batteries prior to installing the UPS in arack Specifications For additional specifications refer to the APC Web site at ww
3. e Turn off Disconnect from power immediately and restart only with a manual command e Turn on Connect to power immediately e Shutdown Disconnect power in sequence and automatically reapply power in sequence when utility power becomes available e Reboot Shut down and restart In addition the Main Outlet Group and the Switched Outlet Group can be configured to do the following e Turn on or off in a specified sequence e Automatically turn off or shut down when various conditions occur Note If the Main and Switched Outlet Groups are not configured all of the outlets on the unit will still provide battery back up power Using the Main and Switched Outlet Groups The Main Outlet Group functions as a master switch It will turn on first when power is applied and shut down last when there is a power outage and battery run time has been exhausted The Main Outlet Group must be turned on for the Switched Outlet Group to turn on 1 Connect critical equipment to the Main Outlet Group 2 Connect peripheral equipment to the Switched Outlet Group Nonessential equipment that should shut down quickly in the event of a power outage can be added to a short power off delay to conserve battery runtime Equipment that has dependent peripherals that must restart or shut down in a specific order should be connected to a separate outlet group Equipment that needs to reboot independently from other equipment should be added to
4. connected equipment from utility power The UPS will immediately shut down and will not switch to battery power Adhere to all national and local electrical codes Wiring must be performed by a qualified electrician Connect each UPS to the EPO switch In configurations where multiple units are connected in parallel each UPS must be connected to the EPO switch The UPS must be restarted for power to return to connected equipment Press the ON OFF key on the front panel of the UPS Normally open contacts 1 Ifthe EPO switch or relay contacts are normally open insert the wires from the switch or contacts at pins 1 and 2 of the EPO terminal block Use 16 28 AWG wire 2 Secure the wires by tightening the screws If the contacts are closed the UPS will turn OFF and power will be removed from the load Normally closed contacts 1 Ifthe EPO switch or relay contacts are normally closed insert the wires from the switch or contacts at pins 2 and 3 of the EPO terminal block Use 16 28 AWG wire 2 Insert a wire jumper between pins 1 and 2 Secure the wires by tightening the three screws at positions 1 2 and 3 If the contacts are opened the UPS will turn OFF and power will be removed from the load Note Pin 1 is the power source for the EPO circuit it provides a few milliampere of 24 V power If the normally closed NC EPO configuration is used the EPO switch or relay should be rated for dry circuit applications the
5. sensitivity to power events that the UPS will tolerate Normal The UPS will go on battery power more often to provide the cleanest power supply to the connected equipment Low The UPS will tolerate more fluctuations in power and will go on battery power less often If the connected load is sensitive to power disturbances set the sensitivity to Normal Low Battery Warning 120 sec Set the value in seconds The UPS will emit an audible alarm when the remaining runtime has reached this level Date of Last Battery Date set at factory Reset this date when the battery module is replaced Replacement Audible Alarm On On Off The UPS will mute all audible alarms if this is set to Off or when the display keys are pressed Battery On start up and every Never The interval at which the UPS will execute a Self Test Interval 14 days since the last Start up only self test Setting test e Frequency of test every 7 to 14 days Reset to Factory No Yes No Restore the UPS factory default settings Default Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower Main Outlet Group and Switched Outlet Group Overview The Main Outlet Group and the Switched Outlet Group can be configured to independently turn off turn on shut down and reboot connected equipment These features are not available on the 500 VA or 750 VA units The Main and Switched Outlet Groups can be configured to do the following
6. 0 230 Vac 500 VA 100 Vac Tower Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus Menu General Functions Status View detailed UPS information e Operating Mode Battery Temp Efficiency e Input e Load Power e Output e Load VA e Last Transfer e Load Amps e Last UPS Self Test e Load Energy e Outlet Group 1 if Switched Outlet is available e Battery Charge state e NMC IP Address if NMC is available Estimated Runtime e Battery Voltage Configuration Configure advanced UPS settings e Language Battery Install Date Local Power Quality e Reset Energy Meter e Menu Type Enter Setup Wizard e Audible Alarm e Firmware Update standby mode e Display Auto Dim Auto Off Always On Reset to Factory Default e Sensitivity e Config Main Group Outlets e Low Transfer e Config Group 1 Outlets if Switched Outlet is e High Transfer available e Low Battery Warning e Config NMC if NMC is available e Auto Self Test Control Control the Main and Switched Outlet Group to turn on turn off shutdown or reboot Test amp Diags Perform UPS test and diagnostic functions UPS Self Test UPS Alarms Test e Calibration Test Log View the event and error logs for information about UPS events and faults that have occurred About View UPS information e UPS Model e NMC Model No e UPS Part No NMC Serial N
7. GINAL PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES IN NO EVENT SHALL APC ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY APC IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE WHETHER DIRECT OR INDIRECT LOSS OF EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUANTS CLAIMS BY THIRD PARTIES OR OTHERWISE NO SALESMAN EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT APC S LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS FRAUDULENT MISREPRESENTATION OR TO THE EXTENT THAT IT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Customers with warranty claims issues may access the APC worldwide customer support network through the APC Web site support apc com Select your country from the country selection pull down menu Open the Support tab at the top of the web page to obtain contact information for customer support in you
8. UPS indicates a site wiring fault have a qualified electrician inspect the building wiring Applicable for 120 V units only 12 Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 Ifthe problem persists contact APC Customer Support through the APC Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty a Note When shipping within the United States or to the United States always DISCONNECT A UPS BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The internal batteries may remain in the UPS b Ba
9. a separate outlet group 3 Use the Configuration menus to set reaction of the Switched Outlet Group in the event of a power outage Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower Customize the Main and Switched Outlet Groups Use the Configuration menus to change the Main Outlet Group and the Switched Outlet Group settings Function Factory Default Options Description Name String Outlet Group 1 Outlet Group Edit these names using an external interface such as the Network Management Card Web interface UPS Name String UPS Outlets Turn On Delay 0 sec Set the value in The amount of time the UPS or a Switched Outlet seconds Group will wait between receiving the command to turn on and the actual startup Turn Off Delay e O sec UPS Outlets Set the value in The amount of time the UPS or a Switched Outlet e 90 sec Switched seconds Group will wait between receiving the command to Outlet Groups turn off and the actual shut down Reboot Duration 8 sec Set the value in The amount of time the UPS or a Switched Outlet seconds Group must remain off before it will restart Minimum Return 0 sec Set the value in The amount of battery runtime that must be available Time seconds before the UPS or a Switched Outlet Group will turn on after a shutdown Load Shed On Disabled e Enable When the unit switches to battery power the UPS Battery e Disable will disconnect power to t
10. age devices to the chassis ground screw s located on the rear panel of the UPS a D Y 4 Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower Display Panel Online LED On Battery LED UPS Output ON OFF key Fault LED Replace Battery LED Display screen UP and DOWN keys ENTER key ESCAPE key 00000000 su0343e Using the display interface Use the UP and DOWN keys to scroll through the main menu options Press ENTER to view the sub menus under each main menu option Press ESCAPE to exit a sub menu and return to a main menu Standard menus The Standard menus are the most commonly used menus Menu General Functions Status View UPS information e Operating Mode e Battery Temp Efficiency e Input e Load Power e Output e Load VA e Last Transfer Battery Charge state e Last UPS Self Test e Estimated Runtime Configuration Configure UPS settings e Language e Display Auto Dim Auto Off Always On e Local Power Quality Good Fair Poor Battery Install Date e Menu Type Standard or Advanced Reset to Factory Default e Audible Alarm Test amp Diags Perform UPS tests and diagnostic functions UPS Self Test UPS Alarms Test e Calibration Test About View UPS information e UPS Model Battery Part No e UPS Part No Battery Install Date e UPS Serial No e Replace Battery by e UPS Manufacture Date e UPS Firmware 1 Smart UPS 750 1000 1500 2200 3000 VA 100 12
11. es and wear out faster when put into service often or when operated at elevated temperatures If the battery is near the end of its service life consider replacing the battery even if the replace battery indicator has not illuminated The UPS is experiencing an overload condition Check the UPS load display Unplug unnecessary equipment such as printers Display interface LEDs flash sequentially The UPS has been shut down remotely through software or an optional accessory card None The UPS will restart automatically when utility power is restored The Fault LED is illuminated The UPS displays a fault message and emits a constant beeping sound Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately The Replace Battery LED is illuminat ed and the UPS beeps for one minute every five hours The battery has a weak charge Allow the battery to recharge for at least four hours Then perform a self test If the problem persists after recharging replace the battery The Replace Battery LED is flashing an d the UPS beeps once every 2 seconds The replacement battery is not properly connected Be sure that the battery connector is securely connected The display interface has a Site Wirin g Fault message Wiring faults detected include missing ground hot neutral polarity reversal and overloaded neutral circuit Tf the
12. he Switched Outlet Group to save battery runtime Configure this delay time use the LOAD SHED TIME WHEN ON BATTERY setting Load Shed Time 1800 sec Set the value in The amount of time the outlets will function on when On Battery seconds battery power before they will turn off Load Shed On Disabled e Enable When the battery runtime falls below the specified Runtime e Disable value the Switched Outlet Group will turn off Configure this time using the LOAD SHED RUNTIME REMAINING setting Load Shed On 120 sec Set the value in When the remaining runtime reaches this level the Runtime seconds Switched Outlet Group will turn off Remaining Load Shed on Disabled e Disabled In the event of an overload greater than 107 Overload e Enabled output the Switched Outlet Group will immediately turn off to conserve power for critical loads The Switched Outlet Group will only turn on again with a manual command Network Management Card Settings These settings are available only on units that have a Network Management Card NMC and are set at the factory These settings can only be modified using an external interface such as the NMC Web interface NMC IP Address Mode e NMC IP Address NMC Subnet Mask e NMC Default Gateway 10 Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower Emergency Power Off Overview The Emergency Power Off EPO option is a safety feature that will immediately disconnect all
13. o e UPS Serial No NMC Hardware Version e UPS Manufacture Date NMC Manufacture Date e Battery Part No e NMC MAC Address e Battery Install Date e SmartSlot FW 1 e Replace Battery by e SmartSlot FW 2 e UPS Firmware 1 e SmartSlot FW 3 e UPS Firmware 2 e UPS Firmware 3 If NMC is available UPS Firmware 4 6 Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower Configuration UPS Settings Start up Settings Configure these settings at initial start up using the display interface As an alternative configuration can be performed using APC PowerChute software Note During start up use the display interface to configure these settings If nothing is selected the unit will use the default settings Function Factory Default Options Description Language English English The language for the display interface e French e German e Spanish Language options will vary by model e Italian e Portuguese e Japanese Local Power Good Good Select the quality of input utility power Quality e Fair e If Good is selected the unit will go on battery power e Poor more often to provide the cleanest power supply to the connected equipment If Poor is selected the UPS will tolerate more fluctuations in power and will go on battery power less often If unsure of the local power quality select Good Menu Type Standard Standard or The Standard menus display a limited set of menus
14. on disclose that the alleged defect in the Product does not exist or that it was caused by end user s or any third person s misuse negligence improper installation testing operation or use of the Product contrary to APC s recommendations or specifications Further APC shall not be liable for defects resulting from 1 unauthorized attempts to repair or modify the Product 2 incorrect or inadequate electrical voltage or connection 3 inappropriate on site operation conditions 4 Acts of God 5 exposure to the elements or 6 theft In no event shall APC have any liability under this warranty for any Product where the serial number has been altered defaced or removed EXCEPT AS SET FORTH ABOVE THERE ARE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE APPLCIABLE TO PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH APC DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE APC EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF APC s RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE APC S SOLE LIABILITY AND PURCHASER S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES APC S WARRANTIES RUN ONLY TO ORI
15. r region Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase 14 Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways e Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information www apc com support Global support searching APC Knowledge Base and using e support e Contact the APC Customer Support Center by telephone or e mail Local country specific centers go to www apc com support contact for contact information For information on how to obtain local customer support contact the APC representative or other distributors from whom you purchased your APC product O 2012 APC by Schneider Electric APC the APC logo Smart UPS and PowerChute are owned by Schneider Electric Industries S A S American Power Conversion Corporation or their affiliated companies All other trademarks are property of their respective owners 990 3534C 2 2012
16. rating should be for low voltage and low current applications This normally implies the contacts are gold plated The EPO interface is a Safety Extra Low Voltage SELV circuit Connect the EPO interface only to other SELV circuits The EPO interface monitors circuits that have no determined voltage potential SELV circuits are controlled by a switch or relay properly isolated from utility power To avoid damage to the UPS do not connect the EPO interface to any circuit other than a SELV circuit Use one of the following cable types to connect the UPS to the EPO switch e CL2 Class 2 cable for general use e CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air e CL2R Riser cable for use in a vertical run in a floor to floor shaft e CLEX Limited use cable for use in dwellings and for use in raceways e Installation in Canada Use only CSA certified type ELC extra low voltage control cable e Installation in countries other than Canada and the USA Use standard low voltage cable in accordance with national and local regulations Note The EPO function is available only for 2200 3000VA models Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower 11 Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on Press the ON key once to turn on the UPS The UPS is not connected to u
17. reaker urs input O Outlets O EPO connector Es 18 0351b e 2200 3000 VA 100 Vac 3000 VA 120 Vac U B o o GO o LOI 8 Installation For UPS installation information refer to the Smart UPS Installation Guide 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower that is included with the UPS The Installation guide is also available on the documentation CD included with the UPS and on the APC Web site www apc com Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower Operation Connect Equipment operation for the 2200 3000 VA 100 Vac model or the first three hours of normal operation for all other models Do not expect full battery runtime capability during this initial charge period N Note The UPS will charge to 90 capacity in the first four and a half hours of normal 1 Connect equipment to the UPS 2 Connect the UPS to the building utility power Connect the UPS to a two pole three wire grounded source only 3 To use the UPS as a MASTER ON OFF switch turn on equipment that is connected to the UPS See Main Outlet Group and Switched Outlet Group on page 9 for information on how to configure the outlet groups Py Rear Panel Features Serial port Connect to a computer to use power management software USB port Connect to a computer to use power management software Ground Screw Connect the ground leads on transient volt
18. tility power Be sure the power cable is securely connected to the unit and to the utility power supply The input circuit breaker has tripped Reduce the load on the UPS Disconnect nonessential equipment and reset the circuit breaker The unit shows very low or no input utility voltage Check the utility power supply to the UPS by plugging in a table lamp If the light is very dim check the utility voltage The battery connector plug is not securely connected Be sure that all battery connections are secure There is an internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced immediately The UPS is operating on battery while connected to input utility power The input circuit breaker has tripped Reduce the load on the UPS Disconnect nonessential equipment and reset the circuit breaker There is very high very low or distorted input line voltage Move the UPS to a different outlet on a different circuit Test the input voltage with the utility voltage display If acceptable to the connected equipment reduce the UPS sensitivity UPS is emits a beep The UPS is operating normally None The UPS is protecting the connected equipment UPS does not provide expected backup time The UPS battery is weak due to a recent power outage or is near the end of its service life Charge the battery Batteries require recharging after extended outag
19. tteries may remain connected in the XLBP during shipment Not all units utilize XLBPs 4 Write the RMA provided by Customer Support on the outside of the package 5 Return the unit by insured pre paid carrier to the address provided by Customer Support Transport the unit 1 Shut down and disconnect all connected equipment 2 Disconnect the unit from utility power 3 Disconnect all internal and external batteries 1f applicable 4 Follow the shipping instructions outlined in the Service section of this manual Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower 13 Smart UPS Factory Warranty LIMITED WARRANTY American Power Conversion APC warrants its Smart UPS Products to be free from defects in materials and workmanship for a period of three 3 years excluding the batteries which are warranted for two 2 years from date of purchase For country specific warranty information refer to the APC Web site at www apc com APC s obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products Repair or replacement of a defective Product or part thereof does not extend the original warranty period This warranty applies only to the original purchaser who must have properly registered the Product within 10 days of purchase Products may be registered online at warranty apc com APC shall not be liable under this warranty if its testing and examinati
20. w apc com Environmental Operating 0 to 40 C 32 to 104 E Temperature Storage 15 to 45 C 5 to 113 F charge UPS battery every six months Maximum Operating 3 000 m 10 000 ft Elevation Storage 15 000 m 50 000 ft Humidity 0 to 95 relative humidity non condensing Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower Product Overview Front panel features O Display interface 500 750 1000 1500 VA 2200 3000 VA O Bezel Battery Internal battery connector su0453a Rear panel features 500 VA to 1500 VA models USB port 500 750 VA 100 Vac Serial port 750 VA 120 Vac 1 if i Circuit breaker a UPS input Outlets ol i o E Internal or external battery connector CR y an 1000 1500 VA 100 Vac 1000 1500 VA 120 Vac m _ EE ii 750 VA 230 Vac Ground screw Smart slot a o 0 o Ki D I a 000000 gt 000000 su0326b Cr er su0327b 1000 1500 VA 230 Vac su0328c su0325c 2 Smart UPS 750 1000 1500 2200 3000 VA 100 120 230 Vac 500 VA 100 Vac Tower su0452a Rear panel features 2200 VA and 3000 VA models 2200 VA 120 Vac O USB Port O Serial port E Ground screw E le O SmartSlot al o Circuit b
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