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Doro PhoneEasy 312c
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1. in conformity with the essential requirements of the following specifications Safety EN 60950 EMC EN 55022 55024 Electrical Performance CTR 37 38 This product is intended for connection to analogue PSTN lines within the following countries United Kingdom Sweden Norway France Denmark Finland Turkey and Switzerland However due to differences between the individual PSTN s provided in the different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point
2. A V Press Y 1 0 Connect the telephone line cord to the socket marked A on the back of the telephone and then to a network wall socket 11 Lift the handset and listen for the dial tone If you wish to change the clock language or contrast settings at a later date press and hold A for approximately 4 seconds and repeat steps 4 9 above Batteries Four good quality AA alkaline batteries can be installed to protect the memory during prolonged power failure When the batteries are running low 8 will be displayed 1 Disconnect the telephone line cord 2 On the underside of the telephone carefully remove the battery cover 3 Insert the backup batteries ensuring correct battery polarity is observed 4 Replace the battery cover 5 Reconnect the telephone line cord www doro com English Installation Wall mounting The telephone can be wall mounted by using the included wall mount bracket It can also be fitted to a standard wall plate without using screws in Australia 1 Secure two screws vertically positioned 83 mm apart 2 The screws should locate into the two keyholes on the back of the telephone 3 Remove the hanging peg located by the hook switch by pushing it upwards 4 Rotate the hanging peg 180 degrees and then replace it The display When the telephone is not in use the date and time number of new and total number of calls stored in the Caller ID memory will be shown in the display The d
3. DZRO design on speaking terms Manual doro 312C 00986 IS 600 DON DOS English see pages 3 15 Ring Indicator Memory button 15 Select Phone Book mode Recall button Redial button 1 Call Number 10 Hands Free Button 2 OK Cancel button 11 Controls for ringer and hands free 3 Hanging Hook for Handset 12 One touch memory buttons M1 4 Select Caller ID mode M2 5 Handset Volume Control 13 Scrolling Buttons 6 Store Button 14 New CID message and Visual 7 8 9 www doro com English Installation Important Please note when programming all references to press to press once and then immediately release the button The earpiece of the handset may attract small ferromagnetic objects such as staples and pins care should be taken when placing the handset near these items Connection Basic setting 1 Connect the curly cord to the handset and to the socket marked e on the side of the telephone 2 Connect the mains adapter to the socket marked DC 9V on the back of the telephone and then to an electrical wall socket The display should flash the word ENGLISH If not press and hold A for approximately 4 seconds Select the desired language using A V Press Y e 4 5 Select the desired contrast setting 3 normal using A V Press Y 6 Set the hour 00 24 using A V Press Y 7 Set the minute using A V Press Y 8 Set the day using A V Press Y 9 Set the month using
4. E Menai aria tutte ae GHIT4 EEES JKL5 E A ae ae MNONAG 66 pie eat Mi acces alae eh Mest PQRS7 Dania TUVUUS8 Disnei WXYZ9 Fe ein lt gt OPA E RUE EEEE 2 0 Fh ica tana io Br oe _ t Storing names numbers 1 Press M Press 9 Press 9 again Enter the telephone number to be stored up to 22 digits Press 9 Y 2 9 N Enter the name up to 16 characters Press the corresponding number button one or more times for the first letter see the table above 6 Press O Press if you need to insert a pause in the telephone number If you wish to change a number store the new number in the same location as the old one www doro com English Phone Book Dialling from the Phone Book 1 Press M 2 Scroll to the required memory location using A V To quick search in the Phone Book press the corresponding number button one or more times for the first letter refer to the table on the previous page 3 Press 25 to dial the displayed number If you do nothing the phone will return to standby mode Please note During a conversation you can switch from the handset to hands free mode at any time by pressing Ko Press amp gt again to terminate the call Changing phone numbers names 1 Press M 2 Scroll to the required memory location using A V 3 Press and hold until EDIT is displayed Press 9 4 Changes to the displayed telephone number can be made using Y and A V Press 9 o C
5. Furthermore this guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluctuations This guarantee does not in any way affect your statutory rights As a matter of precaution we recommend disconnecting the telephone during a thunderstorm www doro com 13 English Australia and New Zealand Products permitted for connection to the telephone network are marked with Q in Australia and Y TELEPERMIT in New Zealand These marks indicate the products comply with the regulations and can be used without concern in the country of purchase If you believe this product is malfunctioning please refer to the relevant section and or consult the troubleshooting guide in this manual to ensure that you have followed the instructions carefully As an alternative you can visit our web site for FAQ s or send an e mail for a prompt reply Guarantee This product is guaranteed for a period of 12 months from the date of purchase Should you experience difficulties with the product please contact us for assistance If the product is then found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt This guarantee shall not apply to a fault caused by an accident or a similar incident or damage liquid ingress negligence abnormal usage not reasonably maintained or any other circumstances on the purchaser s part Furthermore this guarantee shall not apply to a fault caused by a thund
6. erstorm or lightning excessive or any other voltage fluctuations or faults on the telephone line As a matter of precaution we recommend disconnecting the telephone during a thunderstorm This guarantee does not affect your statutory rights AUSTRALIA NEW ZEALAND DORO Australia Pty Ltd Atlas Gentech NZ Limited PO Box 6760 Private Bag 14927 Baulkham Hills BC NSW 2153 Panmure Australia Auckland New Zealand Consumer Support Consumer Support Ph Ph 1300 885 023 Ph 0900 500 25 Toll Call Fax 02 8853 8489 Fax 09 574 2722 Email support doro com au Email support atlasgentech co nz Web site www doro com au www doro com English Technical information REN RN for New Zealand The REN Ringer Equivalence Number or RN is of significance only if you wish to connect more than 1 telephone to your telephone line A standard telephone line has a maximum REN capacity of 3 RN of 5 It is possible to connect 3 devices with a REN of 1 RN of 1 with no degradation to the product s performance Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring at all Notes for operation in New Zealand ALL PRODUCTS The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warrant
7. etting 3 2 Select R 600 by the switch on the right side of the telephone 3 Lift and replace the handset The unit is now set up to insert 0 00 when using the dial back feature from the CID log in accordance with Telecom NZ requirements If a charge for local calls is unacceptable the dial back feature should not be used refer to page 15 www doro com 11 English Recall Time Australia and New Zealand only Access to additional network services such as Call Waiting can be gained by using the recall button Bl Example when the call waiting tones are heard press Bl listen for the dial tone then press 2 Please note that some networks require only the El button to be pressed contact your network operator for more services information If this product is connected to a business PBX system press the recall button El followed by the extension number to transfer a call The standard setting is 98 ms Troubleshooting Check that the telephone cord is undamaged and properly plugged in Disconnect any additional equipment extension cords and other telephones If the problem is resolved the fault is with the other equipment Test the equipment on a known working line If the product works then the fault is probably with the line Please inform your local telephone company No number shown in display when ringing In order for this feature to function you must subscribe to the Caller Identification service from y
8. hanges to the displayed name can be made using Y and A V 6 Press 59 to confirm the changes Deleting a phone book entry 1 Press M 2 Scroll to the required memory location using A V 3 Press Y DELETE will be displayed 4 Press and hold Y until the displayed telephone number disappears Deleting all entries in the Phone Book 1 Press M 2 Scroll to the required memory location using A V 3 Press and hold Y until the display shows DELETE ALL 4 Press and hold Y until the displayed telephone number disappears www doro com English Phone Book Memory The telephone also has 2 one touch and 10 two touch memories for frequently dialled telephone numbers When a number is stored into memory you only press one or two buttons dependent on location to make a call The one touch memories are M1 M2 the two touch memories are accessed using the telephone keypad digits 0 9 Storing One touch Memories 1 Press 2 Enter the telephone number to be stored up to 22 digits Press 9 3 Enter the name up to 16 characters Press the corresponding number button one or more times for the first letter see the table for the Phone Book Press 9 4 Press either M1 M2 to store the number Dialling using One touch Memories 1 Lift the handset or press gt and wait for a dialling tone 2 Press either M1 M2 the stored telephone number will now be dialled Storing Two touch Memories 1 Press 2 Enter t
9. he required telephone number The speaker volume can be adjusted using located on the side of the telephone 3 Speak towards the microphone located on the front edge of the telephone 4 Press to terminate the call Please note During a conversation you can switch from the hands free to handset mode at any time by picking up the handset Replace the handset to terminate the call Please remember that in hands free speaker mode it is only possible for one person at a time to talk The switch over between speaker and microphone is automatic and dependent on the sound level of the incoming call and the microphone respectively It is therefore essential that there are no loud noises e g music in the immediate vicinity of the telephone as this will disrupt the speaker function www doro com English Phone Book Using the Phone Book The Phone Book will store 32 telephone numbers 22 digits max and their associated names 16 characters max with entries arranged alphabetically A stored phone number can be dialled using fewer keystrokes than if dialled manually If you subscribe to a Caller ID service the name number of the caller will be shown when you receive an incoming call only for those numbers stored in the Phone Book or M1 M2 memoties Letters Each number key has been allocated certain characters Button Letters symbols i re rere een Space character amp X 1 DER ABCAAZ aAR2 EIER TER DEF amp 3 O T
10. he telephone number to be stored up to 22 digits Press 3 Enter the name up to 16 characters Press the corresponding number button one or more times for the first letter see the table for the Phone Book Press 9 4 Press either I E to store the number Dialling using Two touch Memories 1 Lift the handset or press gt and wait for a dialling tone 2 Press gt O 3 Select a memory location by pressing the relevant keypad digit M E Press if you need to insert a pause in the telephone number Tf you wish to change a stored telephone number store the new number in the same location as the old one www doro com English Caller Identification Explanation of Caller ID Caller ID allows you to see who is calling before you answer a call and to see who has called in your absence If the number is stored in the Phone Book the callers name will be shown instead Received calls are stored chronologically with the sequential number shown in the top right hand side of the display When the Caller ID log is full the oldest number will be deleted automatically as the new call is logged New calls are indicated by text in the display and flashing of the red ring indicator light Please note In order for numbers to be shown the Caller ID service must be provided by your network operator and a current subscription in place Contact you operator for more information Retrieving and dialling CID numbers 1 Press
11. isplay will illuminate during ringing when accessing memory functions and dialling out Ringer signal The ringer can be adjusted using the switches located on the side of the telephone KM Ringer volume de di Ringer melody www doro com English Making a call Normal Dialling 1 Lift the handset 2 Dial the desired telephone number Pre Dialling This allows you to enter and change a telephone number before it is dialled 1 Enter the required telephone number Mistakes can be erased by pressing Y 2 You can now either lift the handset press 3 OR Ke the displayed telephone number will now be dialled Please note During a conversation you can switch from the handset to hands free mode at any time by pressing amp Press again to terminate the call Redial function If the number dialled is engaged or you wish to redial the last number called simply lift the handset or press and press Volume control The handset earpiece volume may be adjusted during a call using e To adjust the speaker volume hands free use w located on the side of the telephone www doro com English Timer Immediately after dialling a telephone number a call timer will be shown on the display The timer is a simple way to help you keep track of how long the call lasts Hands free function 1 Press gt The speaker will be activated and the Hands free indicator light will illuminate 2 Dial t
12. ogo to select caller id mode 2 Press either A or V to review the numbers stored in the Caller ID memory 3 To dial a displayed telephone number either press 223 OR Ke the displayed telephone number will now be dialled If you do nothing the phone will return to standby mode Please note During a conversation you can switch from the handset to hands free mode at any time by pressing SP Press amp gt again to terminate the call Messages Besides showing telephone numbers the display can show a number of text messages or symbols OUT OF AREA It is an International call or a call from a PBX no information received PRIVATE Information on the number is blocked The call could also be from a PBX New number not previously recorded or logged Several calls have been received from the same caller 10 www doro com English Caller Identification Deleting Numbers 1 Scroll to the telephone number you wish to erase using A V 2 Press Y DELETE will be displayed alternatively press and hold Y until the display shows DELETE ALL 3 Press and hold Y until the number disappears Transferring Numbers to the Phone Book 1 Scroll to the telephone number you wish to copy using A V 2 Press 9 3 Press 9 again 4 Name can later be added according to the chapter Changing phone numbers names on page 8 Set up for New Zealand CID operation 1 Select English language page 3 Connection Basic s
13. our network provider Ifa text message is shown on the display the call may be an international call no data received or from a private or withheld number It may not be possible to receive Caller ID information if the phone operates in a PBX system If the telephone still does not work contact Doro or the place of purchase Don t forget the receipt or copy of the invoice will be required for guarantee purposes www doro com English UK If you cannot resolve the fault using the faultfinder section technical support is available on the Premium Rate Number 0906 302 0114 Calls cost 50 pence per minute prices correct at the time of going to press and is operational between 9AM 5PM Monday Friday excluding Bank Holidays Alternatively E mail on tech doro uk com You can contact us in writing Consumer Support Group Doro UK Ltd 22 Walkers Road North Moons Moat Redditch Worcestershire B98 9HE regarding any Spares or Technical query or Telephoning Spares only 01527 584377 Web site www doro uk com Guarantee This product is guaranteed for a period of 12 months from the date of purchase Proof of purchase is required for any service or support required during the guarantee period This guarantee shall not apply to a fault caused by an accident or a similar incident or damage liquid ingress negligence abnormal usage not reasonably maintained or any other circumstances on the purchaser s part
14. y Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service This equipment may not provide for the effective hand over of a call to another device connected to the same line This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom Customers CND PRODUCTS If a charge for local calls is unacceptable the DIAL button should NOT be used for local calls Only the 7 digits of the local number should be dialled from your telephone DO NOT dial the area code digit or the 0 prefix www doro com 15 DECLARATION OF CONFORMITY WE DOROAB Of Skiffervagen 80 SE 224 78 Lund Sweden As the EU EES EC EEA Authorised representative declare under our sole responsibility that the product Model Doro 312C Description Corded telephone IS IN CONFORMITY WITH R amp TTE DIRECTIVE 1999 5 EC Authorised by Signed ah Name printed Per Carlenhag Position in company Quality Manager Date of issue 19 July 2004 Copies of this document will be held on file for a period of 10 years after the last production DORO AB Skiffervagen 80 C SE 224 78 Lund Sweden Doro 312C This product is
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