Acer Aspire M5711
Contents
1. Optional EV CP DMA channel in DMA channel 1 Optional parallel port I O address 378h Optional parallel port IRQ via IRO5 USB Port Universal HCI USB 2 0 1 1 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity 4 ports for front daughter board 4 ports for rear I O 2 ports for internal card reader 18 Environmental Requirements Non operating I0 to 90 RH Operating unpacked 5 500 Hz 2 20g RMS random 10 minutes per axis in all 3 axes 5 D00 Hz 1 09g RMS random 1 hour per axis in all 3 axes Power Management V V Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled o Devices wake up from S3 should be less than o Devices wake up from S5 should be less than 10 seconds 19 Power Management Function ACPI support function Device Standby Mode Bp LI LI LI Li Independent power management timer for hard disk drive devices 0 15 minutes time step 1 minute Hard disk drive goes into Standby mode for ATA standard interface Disable V sync to control the VESA DPMS monitor Resume method device activated Keyboard for DOS keyboard amp mouse for Windows Resume recovery time 3 5 sec Global Standby Mode 3 Global power management timer 2 120 minutes time step 10 minute 3 Hard disk drive goes into Standby mode for ATA standard interface Disable H sync and V sync signals to control t2. 1 PS 2 Mouse port 1COM port 1 HDMI port Aspire M3710 series only 1 D Sub port Aspire M3710 series only 1 RJ 45 LAN port 1 IEEE 1394 port 6 pin Aspire sku only 4 USB ports 7 1channel phone jack 6 audio jacks On board connectors O O 1 CPU socket 4 DDR 2 memory sockets 1 PCI Express x16 slot 1 PCI Express x 1 slot 2 PCI slots 1 FDD slot 6 SATA connectors 3 2 5 pin Intel FPIO specification USB pin connectors follow Intel FPIO standard Specification 12 5 pin IEEE 1394 jumper reserve header on all SKU 12 5 pin Intel FPIO spec Microphone In Headphone Out pin connectors 1 serial port 2 5 pin connector 1 1 4 S PDIF out header 14 pin CPU Fan connector 13 pin System FAN connector with linear circuit 1 24pin 4pin ATX interface PS3 PS2 SPS connector O E 12 7 pin front panel IO header 1 Jumper for clear CMOS 1on board buzzer Color management for on board connecter pls provide proposal 12 10 pin TPM module connector Reserved 1 2 4 pin internal speaker header Reserved 1 2pin Intrusion Alarm connector Reserved 1 2pin OBR header Reserved 1 Parallel port connector Reserved 2 2pin GPIO connector Power Supply o Power Supply Mounting Features El O O O Chassis accepts ATX style power supply Chasses accepts PS2 PS3 style power supply Features for internal mounting tab Location of 4 external mounting holes o Power Supply Electrical Design Featur
3. Intel is a registered trademark of Intel Corporation Pentium 4 and Celeron are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders III Conventions The following conventions are used in this manual SCREEN Denotes actual messages that appear on screen E NOTE Gives bits and pieces of additional information O e a u WARNING Alerts you to any damage that might result from kau a CAUTION Gives precautionary measures to avoid possible STON s O IMPORTANT Remind you to do specific actions relevant to the e corso Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for w
4. HD audio codec Audio Channel 7 1 channel Audio Controller Codec ALC888S HD codec 7 1 Connectors support El O Rear 6 jack follow HD audio definition example as below Audio jacks color coding should meet Microsoft Windows Logo Program Device Requirements Audio 0002 1 S PDIF out header 1 4 1 front panel audio header 2 5 Add HD de pop CKT the attachment is the reference please propose your solution S N ratio 90 dB at rear output jack MAC Controller NV MCP7A Should be worked under 10 100 1000Mbs environment USB 1394 BIOS PHY Realtek 8211CL Gigabit Ethernet Phy Controller Type NV MCP7A Ports Quantity 10 o 4 back panel ports o On board 3 2 5 headers m 4 ports for front daughter board E 4 ports for rear I O mg 2 ports for internal card reader o Connector Pin standard Intel FPIO pin definition Data transfer rate support o USB 2 0 1 1 Controller VIA 1394a controller Connector Quantity 2 o 1rear opin IEEE1394 port o 12x5pin onboard jumper BIOS Type Phoenix Award or AMI Kernel with Acer skin Size 4Mb Note o Boot ROM should be included PXE function should be built in with default and RPL function is optional by service BIOS o BIOS shall auto detect FDD to avoid checksum error when boot I O Connector O Controller Super I O ITE 8718 JX F stepping or after must full support Intel platform Rear I O Connector O O O O 1 PS 2 Keyboard port
5. supervisor password user password should also be cleared All setup items will be view only except user password item when login with user password 33 Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc Product Information PC Health Status Standard CMOS tage Control Advance BIOS F Load Default Settings Features Advanced Chips settings Integrated Periph A j OK Cancal tup Power Managem aving Te Move Enter Select Value FIO Save ESC Exit F1 General Help F9 Load Default Settings The following table describes the parameters found in this menu Load Default Select the field loads the factory defaults for BIOS and Settings Chipset Features which the system automatically detects This option opens a dialog box that lets you install optimized defaults for all appropriate items in the Setup Utility 34 Save amp Exit Setup Highlight this item and press lt Enter gt to save the changes that you have made in the Setup Utility and exit the Setup Utility CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc Product Information PC Health Status Standard CMOS Fe se Control Advance BIOS Fea satires Save amp Exit Setup Advanced Chipset 1 tines Integrated Peripher Setup Power Managemen ng TL lt Mov
6. 12 0V gt 11 904V SVSB 4972V VBAT 3 216V Td Move Enter Select Value FIO Save ESC Exit Fl General Help F9 Load Default Settings The following table describes the parameters found in this menu Detect system s voltage status aca ME CPU Temperature Detect CPU Temperature F s CPU SYSTEM FAN Speed RPM Detect CPU SYSTEM Fan Speed Sasam CPU Smart FAN Control The item displays the system Smart Fan Function status It is always enabled by system 31 Frequency Voltage Control CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc Frequency Voltage Control Disabled Enabled tie Move Enter Select f Value FIO Save ESC Exit F1 General Help F9 Load Default Settines The following table describes the parameters found in this menu CPU Spread Spectrum Always auto detect Spread Disabled Enabled Spectrum 32 BIOS Security Features CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc BIOS Security Features Supervisor Password Not installed Item Help User Password Not Installed Change Supervisor Password Press Enter Install or Change the Password tLe Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Load Default Settings The following table describes the parameters found in this menu Change Supervisor This item is only available when Press Enter Password supervisor password is installed If clear
7. IED1 ODD connector M B power cable 12 V Power cable 3 Remove panel power cable from F PANEL1 4 Remove System Fan cable from M B SYS F2 System Fan cable F PANEL 1 51 Remove System FAN Process 1 Release four screws according to the following picture 2 Remove Sys FAN Optional by SKU Release four screws 52 Remove mother board Process 1 Release 8 pcs screws form the corresponding hole 2 Release screws according to the following picture in turn 3 Remove the Mother board from chassis z LES a a F F a T ELLOS B BS si EEE E x Raised platform _ Remove CPU cooler Process 1 Remove cooler power cable from M B CPU F2 2 Release screw 1 first then fixes screw 2 screw 3 amp screw 4 As Picture 3 Remove Cooler from the Retention module Cooler power cable Remove memory Process 1 Remove the first Memory from DIMMO 2 Remove the second Memory from DIMM1 Optional by SKU EU a Wii de E 54 Remove CPU Process 1 Remove CPU according following the pictures Lock the Handle Remove I O shielding Process 1 Remove I O Shielding mm sata tatata a 5 pire 55 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics o Power On Self Test POST o POST Check Points a POST Error Messages List o Erro
8. IrDA ASK base Mode IR 29 Power Management The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use The following screen shows the Power Management parameters and their default settings CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc Power Management Setup ACPI Suspend Mode 53 STR Power On by RTC Alarm Disabled Enable Disable Power On by PCIE Devices Enabled Power On by PCI Devices Enabled ACPI support for Power On by Modem Ring Enabled Operating System Wake Up by PS 2 KB Mouse Enabled ENABLE If OS ACPI Wake Up by USB KB Mouse Enabled OS supports AC Restore On AC Power Loss Last State DISABLE If OS does not support ACPI ti Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Load Default Settings The following table describes the parameters found in this menu Control wake up event for SUSYSA 55 Power On by Modem Ring Disabled Enabled Power On by PCI Devices Disabled Enabled Wake Up by PS 2 KB Mouse Control wake up event for Disabled Enabled Wake Up by USB KB Mouse 51 53 Disabled Enabled 30 PC Health Status CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc PC Health Status System Temperature 8 C 100F CPU Fan Speed 904 RPM System Fan Speed N A CPU Core ee ee PA 1 1V 1 088V 3 30V 3 296V
9. attempts to ka Ill load the disk operation system Specifies the boot device Priority pe Optical Disk Drive sequence from available Hard Drives Boot up Num Lock On Select Power on state for Numlock Boot Sector Virus Protection This feature allows you to enable the Enabled VIRUS warning function for Hard Disk Disabled boot sector protection If this function is enabled and there is someone attempt to write data to this area BIOS will show a warning message on screen and the alarm will beep 26 Advanced Chipset Setup CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc Advanced Chipset Features Enabled Intel R VT Intel XD Bit Disabled Disable Disable GV3 Enable Enable GV3 Hybrid SLI Support Disabled Primary Video PCIE tLe Move Enter Select Value dl Save ESC Exit F1 General Help F9 Load Default Settings The following table describes the parameters found in this menu Intel EIST For Intel platform Disabled Enabled Intel R VT For Intel platform Do Intel XD Bit For Intel platform Disabled Enabled Primary Video Priority for Auto PCIE gt Onboard gt PCI Auto PCIE Onbo ard PCI 27 Integrated Peripherals CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc Integrated Peripherals Onboard SATA Controller Enabled Onboard SATA Mode RAID Onboard USB Controller Enabled Options Legacy USB Support Enabled Onboard Audio Controller E
10. Aspire M3710 Aspire M5711 Aspire M7711 Service Guide Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire M3710 Aspire M5711 Aspire M7711 service guide Il Copyright Copyright 2008 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation
11. ER SUPPLY 2 aose per o e pesmom w fon oo RIGHTSIDEDOGR 17 18 HDD LOCK SLIDE 59 n fem AM520 MAIN BEZEL 4 PCI BRACKET LEFT SIDE DOOR 3 25 COVER 9 25 COVER NOTHERBOARD HDD N A gi N z AM520 USB PENEL 3 9 DEVICE CHASSIS USB PCE ASN HDD LOCK SLIDE 8 USB SHTELDING FDD LOCK SLTDE 9 RIGHT SIDE DOOR CD ROM LOCK SLIDE POWER SUPPLY 60 Y C0 VOO GS ua CAES DS A lt a AR 4 6 N A NN IW 5 E O E A Q 7 E A a O E B STANDOFF A se GLIP CLAMP CHF B 3M 45W 08A GEAR PG PLT BK I O EVT 9 BACKUP SWITCH WITH CABLE PCI SHIELD 2 MCR BOTTOM 1 BACK CPU CLAMP FW IDL NOW 400 LOCK DL FIO 2AUDIO 2USB 41394 SCREW FOR FIO RACK LITEON 500W FULL RONGE 61
12. SPDIFO2 JAUD2 E a ALA ETETETT i a TLL ee A mm RE BB TI IT N 7 Loe r 1394cable USB3 Notice USB2 USB I Front panel USB cable must be always connect to M B USB2 and USB3 port whether has card reader 46 Remove HDD Process 1 Remove Master HDD from the first HDD location 2 Remove Slave HDD from the second HDD location Optional by SKU Slave HDD Master HDD Close state Open state Close state 47 Remove ODD power cable Process 1 Remove ODD power cable from master ODD for SATA ODD 2 Remove ODD power cable from slave ODD for SATA ODD Master ODD SATA power cable u Remove card reader Process 1 Remove card reader from chassis 48 Remove FDD Cable Process 1 Remove FDD digital cable just as pictures Optional by SKU 2 Plug4 pins power cord from FDD slot Remove from FDD A TL DA bo Remove from M B FDD1 slot 3 Remove front bezel light cable from PATA power cable Remove Front bezel light cable 49 Remove ODD Process 1 Push the lock handle release ODD 2 Remove Master ODD from the location 3 Remove slave ODD from the location Optional by SKU In the screw hole Close state Master ODD location Slave ODD location 50 Remove Cables Process 1 Remove M B power cable from M B ATX1 2 Remove 12 V power cable from M B J PWT M B
13. d Major Chips Audio controller Realtek HD audio codec ALC888S HD codec 7 1 co lay with ALC888 Realtek 8211BL Gigabit Ethernet Phy HDD controller NV MCP7A O MCP7A D Keyboard controller ITE TE 8718EX f e Memory Combinations 512MB 1GB 2GB 512MB 2GB 512MB 1GB 2GB 512MB 2GB Maximum System Memory Supported 512MB 8GB System Memory es Support memory module package 240 pin DDR2 Suporte pr deere les OO Support to error correction code ECC feature Memory module combinations ou can install memory modules in any combination as long as they match the above specifications 16 Audio Interface Mono or stereo Stereo Compatibility Sound Blaster Pro 16 compatible Mixed digital and analog high performance chip Enhanced stereo full duplex operation High performance audio accelerator and AC 97 support Full native DOS games compatibility Virtual FM enhances audio experience through real time FM to Wavetable conversionMPU 401 UART mode interface for Wavetable synthesizers and MIDI devices Integrated dual game port Meets AC 97and WHQL specifications SATA Interface SATA controller NV MCP7A O MCP7A D SATA controller resident bus PCI bus Number of SATA channel SATA X 6 Support bootable CD ROM 17 Floppy disk drive Interface Floppy disk drive controller ITE 8718F JX Floppy disk drive controller resident bus Support FDD format 360KB 720KB 1 2MB 1 44MB 2 88MB Parallel Port
14. e O O O 400W 300W 250W in stable mode Acer Assign System Power Unit Design for NVidia MCP7A B series chipset compatible system Voltage design should be covered V 3 3V 12V 5VSB 12V attention to 12V output capability Demand for both PFC Non PFC solutions two different quotations are needed Minimum 4 Serial ATA power connector solution should be included by default Minimum 3 big 4 pin power connector included Minimum 1 small 4 pin power connector included PFC version will not provide switch selector for 115 230V AC input but it should be universal for Europe and China Non PFC version should provide switch selector for 115 230V AC input and universal for worldwide PS2 style Main board Placement ES re DE La a sal D a Ne ra il Eb I t l ae a E ILE Dur i Ra E di EL aii 1 ls Less Free q os PETT PEPPE TEFEN cf ih k ih k RR O LL LL AAA ah ada ala ada ada ada ada siia aiaa da a BeA TEIT CDTI LL LL e dd CTT ahh hh hd Pr Pr de aris at t a db ds dede de eee pe p J LL LL LL LL LL LL LL LL ee 3 8 E PRP WF WF WF LE LL LE LL IF IF IF IF ee o He le le dr h ol eters Block Diagram 1 Cedar Mill Presler Conroe amp Allendale VRD 11 1 4 Phase PWM PCI Express x 16 PCI Express x16 Port External Graphics Card EDMI Connector Option DVI D Connector Back Panel USB2 0 Port O USE P Front Pan
15. e Enter Select Value F10 Save ESC Exit Fl General Help F9 Load Default Settings The following table describes the parameters found in this menu Save amp Exit Setup Press lt Enter gt to save the changes that have made in the Setup Utility and exit the Setup Utility Press lt Y gt to save and Exit or lt N gt to return to the main menu 35 Exit Without Saving Highlight this item and press lt Enter gt to discard any changes that you have made in the Setup Utility and exit the Setup Utility CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc Product Information PC Health Status Standard CMOS Feat Control Advance BIOS Featu Advanced Chipset Fe Exit Without Saving Integrated Penpherals Power Management tie gt Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Load Default Settings Exit Without Saving Press lt Enter gt to discard any changes and exit the Setup Utility 36 Machine Disassembly and Replacement To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Wire cutter Phillips screwdriver may require different size NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components oe General Information Bef
16. el 1394a Port 1 Front Panel 1394a Port 2 Header USB2 0 Port 4 A JMB381 USB2 0 Port 5 USB2 0 Port 6 USB2 0 Port 7 USB2 0 Port 8 A USB2 0 Port 9 Super 1 0 ITES718F JX Serial LPT KB MS Flers Drive Connector Socket T nVIDIA MCP7A O REV B2 1333 1066 800 FSB LGA775 Processor IDR 200 66 Channel 0 DDR2 DDR2 800 667 Channel i DDR2 DIMMO 2 PCI Express xl port CL press xl Slot 2 run PCI Slot 1 g PCI I F PCI Express x1 Slot 1 Serial ATA 10 SATA Connector 1 RATOO 1 5 20 anct SATA Connector 4 I SATA Connector 5 ri Connector 6 BDA Codec Realtek ALC8585S Block Diagram 2 LGA775 Processor VRD 11 1 3 Phase PWM 1333 1066 800 FSB PCI Express x 16 External Graphics PCI Express x16 Port Card IDR 8200 66 Channel 0 DDR2 mw r DIMMO 2 nVIDIA MCP7A D PCI Express xl port PCI Express x1 Slot 2 Back Panel Es USE P Back Panel 1394a Port 1 J PCIE ss PCI I P Front Panel 1394a Port 2 SPI Flash PCI Slot 1 a En USB2 0 Port 4 Serial ATA USB2 0 Port 5 SATA Connector 1 2 2 ANCT RAIDO 1 5 10 USB2 0 Port 6 SATA Connector 2 USB2 0 Port 7 SATA Connector 3 USB2 0 Port 8 SATA Connector 4 USB2 0 Port 9 Connector 5 I SATA Connector 6 HDA Codec 4 a Realtek ALC658S Super I O alte ITB8718F JX Serial KB MS Floppy Drive Connector Aspire M3710 Front Panel The computer s front panel consists of the fo
17. em Time To set the date following the weekday month date year format To set the time following the hour minute second format This item enables use to select the situation if the BIOS stops the POST process and the notification Week From Sun to Sat determined by BIOS and is display only Day from 1 to 31 or the maximum allowed in the month Year from 1999 to 2099 The items format is hour minute second The time is calculated base on the 24 hour timer clock All Errors No Errors All But Keyboard All But Diskette All But Disk Key 25 Advanced Setup The following screen shows the Advanced Setup CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc Advanced RIOS Features Quick Boot Enabled Quiet Boot Enabled ee 1 st Boot Device Wi DS a ad 2 nd Boot Device PO ATATI DVD D DH16 while booting This will decrease the time Hard Disk Drives Press Enter Optical Disk Drive Press Enter Boot up Num Lock On Boot Sector Virus Protection Disabled needed to boot the system Te Move Enter Select Value F10 Save ESC Exit F1 General Help F9 Load Default Settings The following table describes the parameters found in this menu Quick Boot Allows BIOS to skip certain tests while Enabled booting This will decrease the time Disabled needed to boot the system The item allows you to see the sequence WG as 2 nd Boot Device of boot device where BIOS
18. hatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines Chapter 1 System Specifications 1 Features a ren cap q a Sl Main board Placement A PE RE RE 0 Block Diagram O te Aspire M3710 Rear Pad ii a a 10 Aspire MB 711 Rear Panel acuario 12 Aspire MITO Rear Pala ai 14 Hardware Specifications and Contigurations 15 Power Management Function ACPI support function 20 Chapter 2 System Utilities 21 Entering Setup daa 2 2 Product Information wasay MR De ai qa kaa sss 24 Standard CMOS SOU D upas uu a ro Advanced BIOS Features nana sente tousse 2 O Advanced Chipset SELUD ss uu us s unu a sado oa abs Neal Integrated Penpner als ca uu na usu as ne sieste 20 Power Manage mendicidad os 30 BO Health SISI u u 2 een otto 31 Frequency Voltage Controlado 2 BIOS Security Features 3 3 Load Default SeLItIngs uuu daa OF Save O EXIL SCLUD nn a dd Ss Mine 39 Exit WICROUL Savin neo E E co ce eee ce 36 Chapter 3 Machine Disassembly and Replacement 37 General INI OrmMm al ON 38 Disassembly Procedu
19. he VESA DPMS monitor J Resume method Return to original state by pushing external switch button modem ring in keyboard and mouse for APM mode J Resume recovery time 10 sec Suspend Mode 3 Independent power management timer 2 120 minutes time step 10 minutes or pushing extern switch button a CPU goes into SMM JJ CPU asserts STPCLK and goes into the Stop Grant State 3 LED on the panel turns amber colour 3 Hard disk drive goes into SLEEP mode for ATA standard interface Disable H sync and V sync signals to control the VESA DPMS monitor Q Ultra l O and VGA chip go into power saving mode 3 Resume method Return to original state by pushing external switch button modem ring In keyboard and mouse for APM mode 3 Return to original state by pushing extemal switch button modem ring in and USB keyboard for ACPI mode ACPI a ACPI specification 1 0b J 0 51 53 and 55 sleep state support 3 Onboard device power management support 3 Onboard device configuration support 20 System Utilities The manufacturer or the dealer already configures most systems There is no need to run Setup when starting the computer unless you get a Run Setup message The Setup program loads configuration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad flat In this case the system can
20. llowing Lo Wons 2 omae 3 Cam 5 Speaker Microphonejack G Poemon e eno Aspire M3710 Rear Panel Power card socket 8 Paname o 9 PS 2 mouse connector Monitor connector 10 Aspire M5711 Front Panel 6 tae 11 Aspire M5711 Rear Panel System Fan D vd Y A u 6 E O gt i U E P eb gt A Lock Handle 5 lAudiooomnecor 3 3 PS 2 keyboard connector USB connector e famme 2 7 PS 2mouseconnector x 12 Aspire M7711 Front Panel Aspire M7711 Rear Panel A Y a ae j Power card socket 6 PS 2 mouse connector PS 2 keyboard connector System Fan USB 2 0 connector 8 1394 connector Fanapeture ho 14 Hardware Specifications and Configurations Processor Intel Pentium Dual Core Core 2 Duo Core2 Quad up to 95W CPUs FSB 1066 1333 MHz CPUs LGA 775 pin 1066 1333 MHz CPUs Minimum operating speed 0 MHz If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled BIOS BIOS code programmer Phoenix Award or AMI Kernel with Acer ski in BIOS version BIOS ROM type SPI Flash BIOS ROM size Support protocol SMBIOS DMI 2 4 DMI 2 0 log file Device Boot Support 1st priority SATA HDD 2nd priority CD ROM 3rd priority FDD Ath priority LAN oth priority USB device Support to BIOS boot block YES feature BIOS Hotkey List 15 Main Boar
21. nabled Native IDE Onboard LAN Controller Enabled RAID Onboard LAN Option ROM Enabled AHCI Onboard 1394 Controller Enabled Onboard Floppy Controller Enabled Serial Portl Address 3F8 TRQ4 Serial Port2 Address 2F8 1RQ5 Serial Port2 Mode Normal ty Move Enter Select Value F10 Save ESC Exit F1 General Help FO Load Default Settings The following table describes the parameters found in this menu 28 Onboard SATA Mode This item is only available when Native onboard SATA controller is enabled IDE RAID AHCI Onboard USB Controller Always enabled USB keyboard Disabled Enabled during POST no matter what option 1s set Legacy USB Support This item is only available when Disabled Enabled DOUES o Onboard Audio Controller Always enabled Audio POST no Disabled Enabled Peas fn Onboard LAN Controller Always enabled Audio POST no Disabled Enabled s sss s Onboard LAN Option ROM This item is only available when Disabled Enabled s Onboard 1394 Controller Always enabled 1394 POST no Disabled Enabled aps s Onboard Floppy Controller Always enabled FDD POST no Disabled Enabled s a i sss s s Serial Port1 Address Allows BIOS to select serial port1 Disabled 3F8 IRQ4 base addresses 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 Serial Port2 Address Allows BIOS to select serial port1 Disabled 3F8 IRQ4 base addresses 2F8 TRQ3 3E8 IRQ4 2E8 TRQ3 Serial Port2 Mode Allows BIOS to select serial port1 Normal
22. not retain configuration values in CMOS Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit Setup 21 Entering Setup Power on the computer and the system will start POST Power On Self Test process When the message of Press DEL to enter SETUP appears on the screen press the key of Delete to enter the setup menu NOTE If the message disappears before you respond and you still wish to enter Setup restart the system by turning it OFF and On You may also restart the system by simultaneously pressing Ctrl Alt Delete The Setup Utility main menu then appears CMOS Setup Utiliyt Copyright c 1985 2008 American Megatrends Inc Product Information PC Health Status Standard CMOS Features Frequency Voltage Control Advance BIOS Features CMOS BIOS Security Features Advanced Chipset Features Load Default Settings Integrated Peripherals Save amp Exit Setup Power Management Setup Exit Without Saving tLe Move Enter Select Value F10 Save ESC Exit Fl General Help F9 Load Default Settings 22 The items in the main menu are explained below Production Information This page shows the relevant information of the main E s Standard CMOS Features This setup page includes all the items in standard O maneno NR Advance BIOS Features This setup page includes all the items of Award special PT ian l Advance Chipset Features This setup page include
23. ore You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 2 Unplug the AC adapter and all power and signal cables from the system 38 Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service Please also refer to the disassembly video if available CAUTION Before you proceed make sure you have turned off the system and all peripherals connected to it 39 Aspire M3710 5711 7711 Standard Disassembly Process Bezel Label Process 1 According to the requirement paste ATT OS CPU HDMI and marketing label by SKU HOM Label HDMI Label ATI Label intel Viiv label ATI Labe E Core 2 Quad CPU Label abel 9 0 5mm 540 5mm A PAS ATI Label HDMI Label VTL nVIDIA Label CPU Label M Intel Viv label Core 2 Quad label N 40 CPU Label OS Label ATI Label EPES Marketing Label HDMI Label 4 Remove side cover Process 1 Put the Computer on the worktable lightly 2 Release left side cover with 2 screws then remove left side cover Push the side cover lightly Screw location Remove CPU fan pipe Process 1 Release the CPU pipe 42 Remove Cards Process 1 Release the slot cover tooless 2 Remove VGA TV Modem Card the following list is for your reference ab
24. out the mutual location relation Optional by SKU Tooless VGA card TV card TA ENE SUP ns SE eg Re ai 4 SLOT 1 E j rs Medea A i j 3 a e 3 SLOT 2 lex Es pr ma Notice I Remove card don t touch any electric parts on PCB Slot 1 Slot 2 TV Card N N Modem Card 1394 Card N Lan Card N TV Card Modem Card TW Card 1394 Lan Card 1394 Lan card Modem Card Lan Card 1394 Card TV card VGA card me Modem card Remove HDD Data Cables Process 1 Remove master HDD from M B SATAT 2 Remove slave ODD data cable from M B SATAS mi Ms our a 4 W E E En mh E ai eer 3E Es SE NY FY de f r aH ok il wF x Lo Remove slave HDD Remove master HDD 44 Remove ODD DATA cable Process 1 Remove master ODD data cable from Master ODD 2 Remove slave ODD data cable from master and Slave ODD Optional by SKU f VI _ yr Remove master ODD Slave ODD Remove HDD power cable SATA2 Process 1 Remove master HDD data cable from master HDD 2 Remove slave HDD data cable from slave HDD a EA un E Remove slave HDD Remove master HDD 45 Remove Cables Process 1 Remove front audio cable from M B J AUD2 2 Remove SPDIF cable from M B J SPDIFO2 3 Remove front USB cable from USB2 and USB3 4 Remove card reader USB cable from USB1 O Release cable clip no modem and audio cable is longer Cable clip J
25. panel USB Port O Negative Port 1 Negative signal signal 5 USB FP PO Front panel USB USB FP_P1 Front panel USB Port 0 Positive Port 1 Positive Signal Signal Front Audio S Cotta oe IEA 60 Front 1394 Se pese 8 MA V FUSED O Fe w m e w L PE TPE Lis Aux In Intruder J3 for requested DO ero Ja for requested 61 FDD Top View s gt w Ground Ground Keypin Ground Ground Ground Ground Ground Ground en Es Lo Gd round Gd round Ground Ground Ground Ground Ground Ground F E _ a 62 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire M3710 5711 771L Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization NOTE Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines 58 Exploded Diagram ON AM320 MAIN BEZEL POW
26. r Symptoms List 56 Jumper and Connector Information Jumper Setting This section explains how to set jumpers for correct configuration of the mainboard Setting Jumper Use the motherboard jumpers to set system configuration options Jumpers with more than one pin are numbered When setting the jumpers ensure that the jumper caps are placed on the correct pins The illustrations show a 2 pin jumper When the jumper cap is placed on both pins the jumper is SHORT Ifyou remove the jumper cap or place the jumper cap on just one pin the jumper is OPEN This illustration shows a 3 pin jumper Pins 1 and 2 are SHORT Clear CMOS CLR_CMOS i CLEAR CMOS 1 2 Clear 2 3 Normal Before clearing the Clear CMOS CMOS make sure to LI turn off the system Ci 1 57 Checking Connector CPU_FAN CPU Cooling Fan Connector Po 1 GND System Ground 5 k s m SYS_FANIPWR_FAN FAN Power Connectors System Ground 58 ATX POWER ATX 24 pin Power Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 59 Front Panel Header The front panel header PANEL1 provides a standard set of switch and LED connectors commonly found on ATX or Micro ATX cases Refer to the table below for information Ke LJ O O O O O E Front USB Front panel USB l VREG FP_U Front panel USB power Ports 0 1 SBPWRO power Ports 0 1 Front panel USB USB FP P1 Front
27. re 39 VeritonM670G M670 S670G S670 Disassembly Procedure 40 Chapter 4 Troubleshooting 56 Chapter 5 Jumper and Connector Information 57 Jumper SECULO RS i ADO EU sida ia ol Chapter 6 FRU Field Replaceable Unit List 58 Exploded DISOIrAMD ias 99 System Specifications Features Operating System o Microsoft Windows Vista Home Basic Home Premium Business Processor o Socket Type Intel Socket T LGA 775 pin o Processor Type o Intel Pentium Dual Core Core 2 Duo Core2 Quad up to 95W CPUs FSB 1066 1333 MHz CPUs Chipset o NV MCP7A O Aspire M3710 MCP7A D Aspire M7711 M5711 PCB o Form Factor Micro ATX o Dimension Layer 244mm x244mm Memory o Memory Type DDR2 800 o Support single channel 64 bit mode with maximum memory size up to 8GB o Support un buffered DIMM NV MCP7A O MCP7A D o DIMM Slot 4 o Memory Max 512MB to 8GB DDR2 memory technologies o Capacity Up to 2GB per DIMM with maximum memory size up to 8GB o PCI Express Slot Type x16 o PCI Express x16 Slot Quantity 1 o PCI Express Slot Type x1 o PCI Express x1 Slot Quantity 1 o PCI Slot Type PCI 2 3 5V slots FDD O O SATA O O O Audio o PCI Slot Quantity 2 Slot Quantity 1 Design Criteria o Should support 1 44MB 3 mode 3 5 Devices Slot Type SATA slot Slot Quantity 6 Storage Type support o HDD CD ROM CD RW DVD ROM DVD RW DVD RW DVD Dual DVD SuperMultiPlus Blu Ray ODD Audio Type
28. s all advanced chipset features Power Management Setup This setup page includes all the items of Green function ees ae ul PC Health Status This setup page is the System auto detect Temperature I a _ BIOS Security Features Change set or disable password It allows you to limit access to the System Load Optimized Defaults Load Optimized Settings Default Settings indicates the value of the system parameters which the system would be in best performance configuration save amp Exit Setup Save CMOS value settings to CMOS and exit setup Exit Without Saving Abandon all CMOS value changes and exit setup 23 Product Information The screen below appears if you select Product Information from the main menu The Product Information menu contains general data about the system such as the product name serial number BIOS version etc This information is necessary for troubleshooting maybe required when asking for technical support The following table describes the parameters found in this menu This item lists the product processor model Processor Speed This item lists the processor frequency for the system System Memory Total memory size for the system 24 Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu The following table describes the parameters found in this menu System Date Syst
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