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Siig CyberSerial 4S PCIe Serial Adapter
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1. Americas and the UK and through e commerce sites PRODUCT NAME CyberSerial 4S PCle FCC RULES TESTED TO COMPLY WITH FCC PART 15 CLASS B OPERATING ENVIRONMENT FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE SHG Inc 6078 Stewart Avenue Fremont CA 94538 3152 USA CyberSerial 4S PCIe is a trademark of SHG Inc SIIG and the SIIG logo are registered trademarks of SIG Inc Microsoft Windowsand Windows Vista are registered trademarks of Microsoft Corporation Other names used in this publication are for identification only and may be trademarks of their respective companies October 2007 Copyright 2007 by SIIG Inc All rights reserved
2. P CyberSerial 4S PCle Quick Installation Guide Introducing the CyberSerial 4S PCle The CyberSerial 4S PCIe high speed serial I O card provides four additional 9 pin serial ports Features and Benefits Compliant with PCI Express Base Specification 1 0a PCI Express 1 lane x1 serial I O card works with PCI Express slots with different lane width Installs in any available PCI Express slot and provides four 9 pin RS232 serial ports via a fanout cable Spare enhanced low profile bracket is included to work in low profile chassis 32 byte FIFO buffers dramatically increase data transmit receive speed and supports data rates up to 230Kbps Works as standard RS232 port or with 5V or 12V power output for devices that require power System Requirements PCI Express enabled system with an available PCI Express slot Windows 2000 XP 32 64 bit Server 2003 32 64 bit Vista 32 64 bit 04 0392B 1 Package Contents e CyberSerial 4S PCIe adapter and spare enhanced low profile bracket e 4 port fanout cable and Y split power cable e Driver CD and user s manual Layout Jumper settings 5 i ___ Power Fanout cable SIIG 4 connettori connector e CyberPro a ar f Figure 1 CyberSerial 4S PCIe Board Layout Jumper Settings J1 J4 Ss Short 2 3 0 volts default siii idii Short 1 2 5V Short 3 4 12V COM4 J4 COM2 J2 Note If the serial port s requires power output connect the
3. all the CyberSerial 4S PCIe drivers Important If your system doesn t boot to Windows properly with our card installed check with your system smanufacturer for the latest system firmware update Our board comes with a PCI Express bridge chip which may not be understood by your system At the time this manual was written many system and motherboard vendors already have had this fix posted on their respective web sites Windows 2000 1 At the Found New Hardware Wizard click Next 2 Select Search for a suitable driver for my device recommended and click Next 3 Check Specify a location uncheck the other boxes then click Next 4 Insert the driver CD type in D 2000 then click OK Change D to match your CD ROM drive letter 5 Click Next and Finish 6 Repeat steps 1 5 one more time 7 Restart Windows to complete the installation 32 bit Windows XP Server 2003 1 At the Found New Hardware Wizard insert the driver CD For XP w SP1 or earlier Server 2003 go to step 2 For XP w SP2 or later Server 2003 wSP1 or later select No not this time click Next 2 Select Install the software automatically Recommended then click Next 3 Click Finish 4 Repeat steps 1 3 two more times 5 Restart Windows to complete the installation 64 bit Windows XP Server 2003 1 At the Found New Hardware Wizard insert the driver CD For XP w SP1 or earlier Server 2003 go to step 2 For XP w SP2 or later Se
4. e Properly pack the product for shipping All software cable s and any other accessories that came with the original package must be included e Clearly write your RMA number on the top of the returned package SIIG will refuse to accept any shipping package and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton e Youare responsible for the cost of shipping Ship the product to the following address SIIG Inc 6078 Stewart Avenue Fremont CA 94538 3152 USA RMA e SIIG will ship the repaired or replaced product via Ground in the U S and International Economy outside of the U S at no cost to the customer About SIIG Inc Founded in1985 SHG Inc isaleading computer upgrade manufacturer of I O connectivity products including PCI amp ISA serial and parallel ports USB Serial ATA amp UltraATA controllers FireWire 1394a b networking sound cards and other accessories SIG is the premier one stop source of upgrades SIIG products offer comprehensive user manuals many user friendly features and are backed by an extensive manufacturer warranty High quality control standards are evident by the overall ease of installation and compatibility of our products as well as one of the lowest defective return rates in the industry SIIG products can be found in computer retail stores mail order catalogs through major distributors system integrators and VARs in the
5. nager window double click Ports COM amp LPT then double click the CyberSerial PCI serial port you want to change 2 Click Settings tab and click Advanced 3 Click the down arrow that is next to the COM Port number box select a COM port that is not in use then click OK 4 Click OK then close Device Manager to save the changes Technical Support and Warranty QUESTIONS SIIG s Online Supporthas answers Simply visit our web site at www siig com and click Support Our online support database is updated daily with new drivers and solutions Answers to your questions could bejusta few clicks away Youcanalso submit questions online and a technical support analysts will promptly respond SUG offers a lifetime manufacturer warranty with this product Please see our web site for more warranty details If you encounter any problems with this product please follow the procedures below A If it is within the store s return policy period please return the product to the store where you purchased from B If your purchase has passed the store s return policy period please follow these steps to have the product repaired or replaced Step 1 Submit your RMA request Go to wwwsiig com click Support then RMA to submit a request to SHG RMA If the product is determined to be defective an RMA number will be issued SIIG RMA department can also be reached at 510 413 5333 Step 2 After obtaining an RMA number ship the product
6. rver 2003 wSP1 or later select No not this time click Next 2 Select Install the software automatically Recommended then click Next 3 Click Continue Anyway then click Finish e Repeat steps 1 3 several more times 5 Restart Windows to complete the installation To Verify Windows 2000 XP 2003 Installation 1 Right click My Computer click Manage then click Device Manager 2 Click on the plus sign in front of Ports COM amp LPT CyberSerial PCI 16Cxxx should be displayed four times 3 Double click Multifunction adapters SIIG CyberPro 4S PCI board should be displayed Windows Vista 1 At the Found New Hardware window insert the driver CD click Locate and install driver software recommended then click Continue 2 Click Next then click Close 3 Repeat step 2 to complete the driver installation Note Windows Vista driver installation process may take several minutes to complete To Verify Windows Vista Installation 1 Rightclick Computer click Manage click Continue then click Device Manager 2 Click on the plus sign in front of Ports COM amp LPT CyberSerial 16Cxxx should be displayed four times 3 Double click Multifunction adapters SIIG CyberPro 4S PCI board should be displayed Changing COM Port Address Some serial devices need a specific COM port in order to work If your serial device works properly do not change this setting 1 From the Device Ma
7. system power source to board s power connector However most serial devices do not require additional power through the serial port Refer to your serial device s manual for moreinformation Thejumpers can be removed if no power output is required Board connector 9 pin serial Figure 2 4 port fanout cable Hardware Installation General instructions for installing the card are provided below Since the design of computer cases and motherboards vary refer to your computer s reference manual for further information if needed Static Electricity Discharge may permanently damage your system Discharge any static electricity build up in your body by touching your computer s case for a few seconds Avoid any contact with internal parts and handle cards only by their external edges 1 Turn OFF the power to your computer and any other connected peripheral devices 2 Unplug the power cord from the back of the computer 3 Remove your computer s cover 4 Remove the slot bracket from an available PCIe slot 5 Set J1 J4jumpers See Jumper Settings on page 2 To install the card carefully align the card s bus connector with the selected PCIe slot on the motherboard Push the board down firmly but gently until it is well seated Replace the slot bracket holding screw to secure the card Replace the computer cover and reconnect the power cord Driver Installation This section provides information on how to inst
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