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1. PM4i Mid Range Printer User s Manual 25 Chapter 1 Using the Printer 4 Fit anew roll of media on the supply post Fold up and adjust the edge guide so the roll becomes flush with the center section Edge guide 5 Route the media through the print mechanism and cutter Then push it towards the center section as far as it will go Route the Media 26 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer Media Path 6 Turn the printhead lift lever counterclockwise to engage the printhead Printhead PM4i Mid Range Printer User s Manual 27 Chapter 1 Using the Printer 7 Adjust the position of the green edge guide so the media is guided with a minimum of play Lock with the nut 8 Close the media cover and the cutter while pulling the media tight 9 Press the Fees button to advance the media and adjust the media feed The labels can be collected on an optional tray 28 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer Loading Media From an External Supply You can place the media supply such as fanfold tickets or tags behind the printer The external supply can be used with tear off straight through and cut off printing Intermec strongly recommends using a printer fitted with a special fanfold guide This guide makes loading media easier and accurately guides the media The fanfold guide can be adjusted for various media widths
2. 1 Open the front door and media cover Media cover Front door PM4i Mid Range Printer User s Manual 109 Chapter 4 Troubleshooting and Maintaining the Printer 2 Turn the printhead lift lever clockwise to raise the printhead Printhead 3 Remove any media and transfer ribbon 4 Open the cleaning card envelope and pull out the cleaning card Read the warning text 5 Insert most of the cleaning card under the printhead and then lower the printhead 6 Pull out the cleaning card and raise the printhead 7 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue 8 Repeat Steps 5 through 7 9 If necessary repeat the process with a fresh cleaning card 10 Allow the cleaned parts to dry before loading media and ribbon 110 PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Replacing the Printhead The printhead is subject to wear both from the direct thermal media or ribbon and from the rapid heating and cooling process during printing So you need to periodically replace the printhead How often you need to replace the printhead depends factors such as the print images the type of direct thermal media or ribbon in use the amount of energy to the printhead the print speed and the ambient temperature You must turn off the power before replacing the printhead The firmware can only detect the new printhead when the printer is
3. Contains WINS name MAC address IP selection IP address netmask default router name server mail server primary WINS server secondary WINS server and network statistics Prints an RFID test label that includes the tag type name Contains an even pattern of small dots that reveals failing printhead dots and variations of printout darkness due to uneven printhead pressure or bad energy regulation to the printhead Contains bar codes with different characteristics and useful information about the printer model program version print speed and media sensitivity setup Contains a single format that you can use to evaluate the print quality of a particular format This option prints labels for all the formats stored in the printer s memory Tests the ability of the printer to receive and print single or multiple pages of label data that is sent from the host This option prints labels for all the pages stored in the printer s memory PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer IPL Testprint Options continued Testprint Description UDC All gt Print UDC Tests the ability of the printer to receive and print single or multiple user defined characters bitmap graphics that are sent from the host This option prints labels for all the UDCs stored in the printer s memory Font Contains all the characters in a single font This option prints labels for all the user defined fonts UDF
4. Pin 1 2to9 10 11 12 13 14 15 to 16 17 18 19 to 30 31 32 33 34 to 35 36 Description nStrobe Data 0 7 nAcknowledge Busy Perror Select nAutoFd Not connected Chassis ground External 5 V DC Signal ground nInit nFault Signal ground Not connected nSelectin PM4i Mid Range Printer User s Manual Transmitter Host Host Printer Printer Printer Printer Printer Comments Max 500 mA 119 Appendix A Specifications Media Specifications Core and Roll Specifications Measurement Value Core inside diameter standard 38 to 40 mm 1 5 in Core inside diameter with adapter 76 2 mm 3 in Core width must not protrude outside the media Maximum roll outside diameter 213 mm 8 38 in Minimum media width standard 25 mm 1 00 in Minimum media width fanfold guides 40 mm 1 57 in Minimum media width non adhesive strip 25 0 mm 1 00 in Maximum media width non adhesive strip 114 3 mm 4 50 in Minimum media width self adhesive strip with liner 25 0 mm 1 00 in Maximum media width self adhesive strip with liner 114 3 mm 4 50 in Minimum media width self adhesive strip without 25 0 mm 1 00 in liner Maximum media width self adhesive strip without 114 3 mm 4 50 in liner Non Adhesive Strip Media Width a Measurement Value Maximum 114 3 mm 4 50 in Minimum 25 0 mm 1 00 in Media Type Set media type to one of these values e Fingerprint e FIX L
5. e Non adhesive continuous stock e Self adhesive continuous stock with liner e Self adhesive labels with liner e Tickets with gaps gap stock with or without perforations e Tickets with black marks mark stock with or without perforations You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed For more information see Accessories for the Printer on page 129 PM4i Mid Range Printer User s Manual 9 Chapter 1 Using the Printer To load media for tear off printing 1 Open the front door and media cover 10 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer 2 To raise the printhead turn the printhead lift lever clockwise Printhead X SD printhead lift lever 3 Pull out the edge guide as far as it goes and fold it down to a horizontal position Remove any empty core from the media supply roll post Edge guide PM4i Mid Range Printer User s Manual 11 Chapter 1 Using the Printer 4 Fit anew roll of media on the supply post Fold up and adjust the edge guide so the roll becomes flush with the center section 5 Route the media through the print mechanism and push it toward the center section as far as it goes Route the Media 12 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer Media Path 6 To lower the printhead turn the printhead
6. Default Settings 136 Media Parameters Parameter X start 8 dots mm 203 2 dpi 11 81 dots mm 300 dpi Width 8 dots mm 203 2 dpi 11 81 dots mm 300 dpi Length 8 dots mm 203 2 dpi 11 81 dots mm 300 dpi Media type Paper type Ribbon constant Ribbon factor Label offset Ribbon sensor Low diameter ribbon Label constant Label factor Contrast Paper sensor Low diameter paper Testfeed Testfeed mode Len slow mode Print Defines Parameters Parameter Head resistance Testprint Print speed LSS test Clip default Cmd language Default Value 24 dots 36 dots 832 dots 1248 dots 1200 dots 1800 dots Label with gaps Thermal transfer 90 25 0 14 0 dots 85 40 0 10 0 dots N A Fast Default Value N A N A 100 mm sec N A Off N A PM4i Mid Range Printer User s Manual Appendix B Default Settings Print Defines Parameters continued Parameter Label taken sensor LTS LTS adjust LTS test LTS value IPL Default Configuration Ser Com Parameters Parameter Baud rate Data bits Parity Stop bits Protocol COM Parameters Parameter USB keyboard Network Parameters Parameter IP selection IP address Netmask Default router IPv6 selection IPv6 address Nameserver Nameserver6 PM4i Mid Range Printer User s Manual Default Value N A N A 10 Default Value 9600 8 None 1 XON XOFF Default Value US Defaul
7. setup wlan ACTIVE 1 setup write wlan uart1 where xxxxxxxxxx is a value between 8 and 64 characters To configure the printer to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx where xxxxx can be from 0 to 32 alphanumeric characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character 8 P 8 Note The default password for logging in as an admin is pass W If you have changed the password you need to use your password instead of pass 2 Send one of the following WPA WPA2 ON commands to set up WPA 802 1x or WPA2 802 1x authentication You should also send the WPA_PSK command that does not contain a value setup wlan WPA OFF setup wlan WPA2 ON setup wlan WPA_PSK setup write wlan uart1 To view the 802 1x values send this command setup write 8021x uartl1 PM4i Mid Range Printer User s Manual 51 Chapter 2 Connecting the Printer 52 3 Send these commands to configure the EAP_TYPE setup 8021x EAP TYPE xxxx where xxxx can be OFF LEAP PEAP TTLS or EAP FAST setup 8021x EAP USER xXxxx setup 8021x EAP PASS xxxx where xxxx is the unique username and the unique password for this protocol If you are using TTLS you may need to send
8. 0 PM4i Mid Range Printer User s Manual 143 Appendix C Fingerprint and IPL Setup Menus Fingerprint Media Menu SETUP gt MEDIA 4 VA MEDIA gt MEDIA gt MEDIA SIZE 4 MEDIA TYPE lt vA WA MEDIA SIZE p gt MEDIA SIZE p gt MEDIA SIZE MEDIA TYPE XSTART qnm B jixba FIX LENGTH eh VAR LENGTH STRIP WIDTH ya a A TART WIDTH A TICKI MARK 24 832 1200 7 R TICKET w GAP L mepra gt PAPER TYPE lt VA PAPER TYPE gt TRANSFER 4 WA TRANSFER gt TRANSFER P gt TRANSFER gt TRANSFER gt TRANSFER RIBBON CONSTANT f RIBBON FACTOR lt Q RIBBON sensor lt Low DIAMETER vA WA VA VA RIBBON kid RIBBON FACTOR LABEL OFFSET RIBBON SENSOR LOW DIAMETER 90 25 0 14 0 p a ca a Sh A A aa li 1 p gt MEDIA pb MEDIA gt i lt q CONTRAST 4 PAPER AU VA 1 WA PAPER TVPE CONTRAST PAPER p gt PAPER i DIRECT THERMAL 05 PAPER SENSOR 4 LOM DIAMETER WA 0 2 4 6 i VA VA i DIRECT THERMAL p gt DIRECT THERMAL 8 10 10 8 PAPER SENSOR LOW DIAMETER i LABEL CONSTANT lt q LABEL FACTOR 6 4 2 0 i 10 0 i i i vA vA Only displayed if a paper sensor is installed i LABEL CONSTANT LABEL FACTOR keneen ieena 85 40 ME
9. LSS too high error message 87 LSS too low error message 88 LSS testing 100 LTS adjusting 105 loading media 15 23 settings described 105 PM4i Mid Range Printer User s Manual M mail settings configuring from web page 69 maintaining the printer 106 maintenance error message 89 media feed direction configuring 65 loading 9 menu Fingerprint 144 IPL 148 not feeding troubleshooting 94 RFID printing on 39 roll diameter max and min 115 settings configuring 65 specifications 120 core and roll 120 non adhesive strip 120 self adhesive labels 123 self adhesive strip 121 tickets with black mark 127 tickets with gaps 125 thicker or thinner adjusting for 102 web page 65 width max and min 115 media guides cleaning 107 media roll retainer accessory 129 media supply hub accessory 129 memory and storage web style guide 156 memory printer 114 missing part of printout troubleshooting 93 missing printout troubleshooting navigating in Setup mode 62 Net Com NET1 menu Fingerprint 142 Network menu Fingerprint 143 IPL 147 network type choosing Ethernet or wireless 802 11 79 choosing from the screen 80 choosing with printer commands 80 configuring from web page 73 PM4i Mid Range Printer User s Manual Index network connecting your printer 44 new features 2 next label not found error message 87 no printhead error message 91 no RFID support installed error message 88 no RFID support error m
10. Open and shut the cutter Blinking 1058 Cutter Open amp Shut Cutter error 2 Open and shut the cutter Blinking 1022 Cutter Open amp Shut Cutter error 3 Open and shut the cutter Blinking 1059 Cutter Paper Fault LSS too high This error can occur when you runa Blinking 1701 test feed without any media installed or if you have incorrect media settings Load the printer with media and select the appropriate media type For help see Loading Media on page 9 Paper Fault LSS too low This error can occur when you run a Blinking test feed without any media installed or if you have incorrect media settings Load the printer with media and select the appropriate media type For help see Loading Media on page 9 Paper Fault The printer did not perform a test feed before it Blinking printed out test labels Performing a test feed calibrates the sensor To perform a test feed Press the BO button Press Feed Press the Feed button to resume Blinking Paused This is not an error condition This message appears Blinking when the print job is paused Setup mode entered Off IP link error No network connection Blinking 90 PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer IPL Error Messages continued Ready to Work Error Message Description Indicator Status Number IP configuration error The printer is trying to Blinking acquire an IP address from the network Wait for the printer t
11. US SWEDISH FRENCH GERMAN USER DEFI Fingerprint Network Menu SETUP NETWORK VA NETWORK p gt NETHORK p gt NETHORK BTWORK p gt NETWORX p gt NETWORK gt IP SELECTION lt IP_ADDRESS Nemask FAULT ROUTER lt q IPV6 SELECTION lt q IPV6 ADDRESS lt vA vA vA vA vA vA IP SELECTION IP ADDRESS NETMASK DEFAULT ROUTER IPV6 SELECTION IPV6 ADDRESS DHCP BOOTP 0 0 0 0 0 0 0 0 0 0 0 0 AUTO 0000 000 0000 0 MANUAL AUTOFDHCP DHCP DH BOOTP MANUAL NETWORK p gt NETWORK P NETWORK p gt NETWORK P gt NETWORK NAMESERVER lt q NAMESERVERG lt DHCP RESPONSE 4 mac ADDRESS lt q NETWORK TYPE VA VA WA VA VA NAMESERVER NAMESERVER6 DHCP RESPONSE MAC ADDRESS NETWORK TYPE 0 0 0 0 00 0 BROADCAST nnnnnnnnnnnn Ethernet UNI Read only Wireless 802 11 Fingerprint RFID Menu These menus are only displayed when the optional RFID module is installed p gt RFID gt gt REID gt RFID 4 TAGADJUST 4 lt q VOIDTEXT lt q FIELDSTRENGTH VA VA VA TAGADJUST RETRIES VOIDTEXT FIELDSTRENGTH 40 1 VOID 72 DISABLE Read only Fingerprint Feedadj Menu FEEDADJ P FEEDADJ STARTADJ 4 STOPADI VA VA STARTADJ STOPADJ 0
12. accessory 130 slow printing troubleshooting 95 SmartSystems configuring with web page 77 Foundation using to configure the printer 78 SNMP configuring with web page 70 setting descriptions 71 sounds described 8 specifications humidity 114 media 120 physical 114 power 114 printer 114 temperature 114 SSID 74 status LED described 6 style guide content of web 153 creating web 156 memory and storage 156 optional environment variables 154 required environment variables 153 URL encoding syntax rules 155 web pages 153 T tag format error error message 96 TCP IP configuring with web page 71 setting described 72 tear off bar accessory 130 tear off printing loading media 9 temperature specifications 114 test labels printing from Setup menu 37 printing from web page 65 Test Service menu IPL 147 163 Index 164 testfeed not done error message 88 testfeed described 6 thermal transfer ribbon loading 31 thumb drive See USB mass storage drive tickets with black mark media specifications 127 tickets with gaps media specifications 125 troubleshooting printer 86 resetting the printer 96 U updates downloading firmware 81 upgrading firmware 81 URL encoding syntax rules web style guide 155 USB host interface pins and descriptions 118 hub connecting to printer 59 interface description 117 USB device port using to connect printer to PC 43 USB host port connecting a USB hub 59 connecting bar code sca
13. e Measurement Value Maximum 21 3 mm 0 83 in Common 12 5 mm 0 5 in Minimum 5 0 mm 0 2 in Black Mark Y Position f Intermec recommends that you place the black mark as close to the front edge of the ticket as possible and use a negative Stop Adjust value to control the media feed so the tickets can be properly torn off PM4i Mid Range Printer User s Manual 127 Appendix A Specifications 128 Media Type Set media type to one of these values e Fingerprint TICKET w MARK e IPL MARK Note The black mark should be non reflective carbon black on a whitish background Do not allow a perforation to break the edge of the media because the media may split and jam the printer Note Try to avoid preprint that may interfere with the detection of the black mark However if your are running Fingerprint you can use the command LBLCOND to temporarily disable the sensor for a specified amount of media feed to avoid unintentional detection For help see the Intermec Fingerprint Command Reference Manual Tickets With Black Mark Mark Stock PM4i Mid Range Printer User s Manual Appendix A Specifications Media With RFID Tags or Inlays When printing on RFID media special consideration must be taken to the position and shape of the tag Specific recommendations for different kinds of Intermec approved RFID media can be found on the Intermec web site at www intermec com Additional information is prov
14. restarted To replace the printhead 1 Open the front door and media cover Media cover Front door PM4i Mid Range Printer User s Manual 111 Chapter 4 Troubleshooting and Maintaining the Printer 2 Turn the printhead lift lever clockwise to raise the printhead 3 Remove any media and transfer ribbon 4 Pull the printhead bracket away from the magnet in the pressure arm 5 Disconnect the printhead bracket from the print mechanism as indicated by the arrows and pull out the printhead as far as the cables allow 6 Disconnect the cables from the printhead e Note the snap lock on the inner connector e Be sure to pull at the connectors not at the cables 7 Connect the two cables to the replacement printhead 8 Install the printhead Make sure that the printhead cables run freely 9 Turn the printhead lift lever counterclockwise so the magnet engages the printhead bracket 10 Load a new supply of media and ribbon 112 PM4i Mid Range Printer User s Manual A Specifications This appendix contains specifications for the printer and media It also contains information about accessories for the printer Appendix A Specifications Specifications Physical Specifications Dimensions 54 3 x 26 1 x 29 8 cm 21 38 x 10 28 x 11 73 in Weight 13 5 kg 29 76 lbs Power Specifications Printer Voltage 100 240 V 2 1A 50 60Hz Temperature and Humidity Specifications Operating Temperature 5 C to
15. 73 Network Tvpe Ethernet IPv6 Addresses FE80 210 COFF FE26 A117 64 Image buffer label png Rtw Setup mode entered RFID Module JIM4 RFID Reader Ver 7 16 915 MHz The home page displays the assigned name firmware version Active Command Set MAC address and IP address of your printer The home page also displays the contents of the image buffer as well as the status of the Ready to Work indicator 4 Click Configuration 5 Click the link for the settings you want to configure 6 When you are prompted enter your login and password The default values are login admin password pass Use the next sections to understand and configure the settings on each configuration page 64 PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Configuring Communications Settings Use the communications page to configure serial communications the communications interface and the keyboard layout To configure communications settings 1 Click Printer gt Communication 2 Choose the settings you want to change 3 Click Submit Setup Configuring Media Settings Use the media page to view and change media settings such as XSTART position media type and contrast To configure media settings 1 Click Printer gt Media 2 Enter the correct information for the media you are using 3 Click Submit Setup Configuring Print Engine Settings Fingerprint Only Use the print engine page to adjust the
16. 76 mm 3 in inner diameter cores The adapter cannot be used with a media supply roll post Label Taken Sensor The Label Taken Sensor LTS is a photoelectric sensor that enables the printer s firmware to detect if the last printed label ticket tag etc has been removed before printing another copy The LTS cannot be used with a paper cutter If you are running Fingerprint or Direct Protocol you can enable or disable the LTS using the commands LTS amp ON and LTS amp OFF For help see the Intermec Fingerprint Command Reference Manual Internal Fanfold Guide Use the internal fanfold guide to facilitate loading media from an external supply The internal fanfold guide cannot be used in peel off self strip mode or with the label slack absorber Tear Off Bar The adjustable tear off bar is particularly useful when delicate media is used in peel off operation Real Time Clock The Real Time Clock RTC automatically keeps track of the current time The RTC has its own backup battery backup that lasts for at least 10 years External Keyboard Converter Use this converter to connect a standard PS2 keyboard to your printer s serial port Font Card The font card is a CompactFlash memory card loaded with double byte font sets including Kanji Korean and Chinese Side Door With Keylock If the media is valuable or sensitive such as tickets you can install a side door that can be locked with a key PM4i Mid Range
17. Choose Enable to send the trap Trap Address Click Add to specify these trap address settings Settings Trap Address IP address of the receiver of SNMP traps You can specify up to four trap addresses Trap Port The port where SNMP traps are sent The default port if 162 Trap Community Defines the community to which SNMP traps will be sent Friendly Name A user defined text string that identifies the trap Trap Enable Status Defines whether the specified trap is enabled Configuring TCP IP Settings Use the TCP IP settings page to view and change TCP IP network settings To configure TCP IP settings 1 Click Network Admin gt TCP IP 2 View or update your settings 3 Click Submit TCP IP settings PM4i Mid Range Printer User s Manual 71 Chapter 3 Configuring the Printer 72 Use the following table to understand the TCP IP settings Understanding the TCP IP Settings Setting IPV4 Settings IPV6 Settings Description Configuration method The method by which an IP address is assigned to the printer You can choose between DHCP BOOTP DHCP BOOTP or MANUAL Address The current IP address of the printer Netmask Manually assigned netmask for the printer Default Router The IP address of the default router Configuration method The method by which an IP address is assigned to the printer You can choose between e AUTO The IP address is obtained using stateless auto configur
18. Error in filename Fingerprint or Intermec Direct Protocol e No RFID support IPL None of the RFID commands work and I get this message RFID Inactive Printing on regular media not RFID is slow and halted in between labels Iam using an application to write to RFID tags and the printer is printing VOID labels When I try to perform a TESTFEED I get this message No tag found I get this error message Not supported by tag type Fingerprint PM4i Mid Range Printer User s Manual Possible Solution The printer is not communicating properly with the RFID hardware For help contact your local Intermec representative An RFID kit is not installed in the printer For help contact your local Intermec representative RFID MODE is disabled Change MODE to ENABLE RFID MODE is enabled Change MODE to DISABLE e The printer may not recognize the RFID media type For Fingerprint printers run a TESTFEED For IPL printers raise and lower the printhead and then press or turn on the printer e You may need to modify the TAGADJUST parameter e You may need to adjust the output power field strength to the antenna e Make sure that you are using RFID media e You may need to modify the TAGADJUST parameter e The tag may be broken Try printing on a different label This error message indicates that a command e may be trying to access a tag data segment that is not available
19. Fingerprint 150 front view 2 home page problems connecting to troubleshooting 94 home page login name and password 45 identifying parts 2 initial startup screen 4 learning about 2 maintaining 106 memory 114 modifying web page 149 resetting 96 ribbon break shaft adjusting 104 slow troubleshooting 95 sounds described 8 specifications 114 standard interfaces 116 troubleshooting 86 printer crash error message 89 printer home page illustration 45 using to configure printer 64 printer name viewing 68 printhead cleaning 109 pressure adjusting 102 replacing 111 special accessory 131 up error message 90 printhead hot error message 91 printhead not found error message 89 91 printhead too hot error message 89 printing a test label 37 labels how to 39 on RFID media 39 printout blank troubleshooting 93 compressed troubleshooting 93 dark troubleshooting 92 incomplete troubleshooting 93 lines troubleshooting 92 partly missing troubleshooting spots troubleshooting 92 weak troubleshooting 91 PrintSet using to configure the printer 77 using to download fonts and graphics 83 using to set up wireless communications 48 using to upgrade firmware 81 Product Support contacting 86 PSU over temperature error message 91 R real time clock accessory 130 replacing printhead 111 required environment variables web style guide 153 resetting the printer 96 RFID error codes troubleshooting 96
20. Incorporated the EasyLAN User s Guide P N 1 960590 03 and the EasyCoder Printer RFID User s Guide P N 934 008 002 into this manual Removed configuration information from the EasyLAN Ethernet Interface Kit Installation Instructions P N 1 960589 01 and the EasyLAN Wireless Interface Kit Installation Instructions P N 1 960610 04 and added it to this manual Added information to support the latest firmware release including e USB host support e 400 dpi support e New keypad e Ethernet interface e Monotype font support e Multiple network interfaces e Multiple firmware support e IPv6 functionality e Multiple NET connections iii PM4i Mid Range Printer User s Manual Contents Contents Before Vou Begin tet Ai A wh outs tele Aa ea a d u a xi Safety Information v 24 sch igs 6 eae tap eb neds doy caves asa xi Global Services and Support xi Warranty MIONNAN AE E O AAEE EE A xi Web Supports ra a a E CENTENA E ACAN wey ENA xii Telephone Support 1512 cu ce reei pene EEE bib xii Service Location Support xii Who Should Read This Manual xiii Related Documents 4 lt 2 cx ho dicks e A i aa he Se SA Da xili Patent Information eeeeeeknnkknekknnkknnen na xiv Learming About the Printer 247 i dees ee fermen A b B ROEE EEA 2 WHAE SING Wil ida A fan AR i E E T E toe fi Noe ha Farm d TE ae 2 Identifying the Parts of the Printer 2 Selecting a Printer Languages sia gion p veeda
21. NETMASK DEFAULT ROUTER IPV6 SELECTION IPV6 ADDRESS DHCP BOOTP 0 0 0 0 0 0 0 0 0 0 0 0 AUTO 0000 000 0000 0 MANUAL AUTO DHCP DHCP DHCP BOOTP MANUAL P NETWORK _ lt DHCP RESPONSE VA VA ce DHCP RESPONSE MAC ADDRESS NETWORK TYPE 0 0 0 0 BROADCA nnnnnnnnnnnn Ethernet UNICAST Read_only Wireless 802 11 IPL RFID Menu Only displayed if an RFID module is installed P RFID P RFID gt REID D gt REID 4 TAGREAD lt TAGADJUST 4 VOIDTEXT 4 FIELDSTRENGTH VA WA VA VA pee TAGREAD TAGADJUST RETRIES VOIDTEXT FIELDSTRENGTH ENABLE 0 1 VOID 100 DISABLE Read only Read only IPL Test Service Menu SETUP TEST SERVICE WA TEST SERVICE gt TESTPRINT 4 WA TESTPRINT gt TESTPRINT gt TESTPRINT gt TESTPRINT p gt TESTPRINT gt TESTPRINT CONFIG TEST LABELS qouar 4 PAGE qux q Font VA VA VA VA VA VA CONFIG TEST LABELS FORMAT PAGE UDC FONT si PITCH ALL ALL ALL ALL HW PRINT QUALITY RFIDLABEL VA VA VA VA NETWORK ALL ALL ALL ALL PRINT FORMATS PRINT PAGES PRINT UDCs PRINT UDFs A AT ii f L TEST SERVICE P TEST SERVICE P TEST SERVICE p gt TEST SERVICE D gt PRINT DEFS Dil
22. Printer 2 Send one of the following commands to enable WPA 802 1x or WPA2 802 1x authentication You should also send the WPA_PSK command that does not contain a value lt STX gt lt SI gt ws WPA OFF lt ETX gt lt STX gt lt SI gt ws WPA2 ON lt ETX gt lt STX gt lt SI gt ws WPA PSK lt ETX gt 3 Send these commands to configure the EAP_TYPE lt STX gt lt SI gt ws EAP TYPE xXxxx lt ETX gt where xxxx can be OFF LEAP PEAP TTLS or EAP FAST lt STX gt lt SI gt ws EAP USER Xxxx lt ETX gt lt STX gt lt SI gt ws EAP PASS xXxxx lt ETX gt where xxxx is the unique username and the unique password for this protocol 4 Ifyou are using TTLS you may need to send this command to set the TTLS outer name lt STX gt lt SI gt ws TTLS USER xxxx lt ETX gt where xxxx is the outer name 5 Ifyou are using EAP FAST you can use PAC and ACQUIRE_PAC commands The PAC setting specifies the PAC file to use for EAP FAST authentication The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled You can set ACQUIRE_PAC to on or off e Send the following command to set PAC to use tmp my pac with a pass phrase of verysecret lt STX gt lt SI gt ws PAC tmp my pac verysecret lt ETX gt e Send the following command to set ACQUIRE_PAC to on lt STX gt lt SI gt ws ACQUIRE PAC ON lt ETX gt PM4i Mid Range Printer User s Manual 55 Chapter 2 Connecting the Printer 6 Ifyou are using
23. Printer User s Manual Appendix A Specifications CompactFlash Protection Plate The protection plate provides extra security by covering a CompactFlash card inserted in the back of the printer Special Printheads Your printer comes with an 8 dots mm 203 2 dots in thermal printhead But you can use optional printheads for special applications 8 dots mm 203 2 dots per in Media Thickness Standard or Option Max 175 um 7 mils Standard 170 to 220 um 6 6 to 8 7 mils Option 170 to 220 um 6 6 to 8 7 mils 3 mm offset Option 11 81 dots mm 300 dots per in Media Thickness Standard or Option Max 175 um 7 mils Option 170 to 220 um 6 6 to 8 7 mils Option Interface Boards A number of interface boards are available for use with the PM4i printer The interface boards are either installed at the factory or can easily be installed by an Intermec authorized service technician The PM4i can accommodate these interface boards e 802 11 Radio Interface Board e Parallel Interface Board IEEE 1284 e Double Serial Interface Board e Serial Industrial Interface Board e RFID Serial Interface Board PM4i Mid Range Printer User s Manual 131 Appendix A Specifications 132 PM4i Mid Range Printer User s Manual Default Settings Appendix B Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the PM4i If you restore the print
24. Range Printer User s Manual Chapter 1 Using the Printer Wireless antenna ay connector option Nu BY ag lie li f Provision for IEEE 1284 S f f i parallel interface board fel ss mill B Ethernet interface EENE On off switch K gl pa is AC power fi cord socket CompactFlash CF slot RS 232 serial interface USB interface If USB host port Intake slot for ee external media MA OR mac abe Back View Selecting a Printer Language Your printer comes loaded with different printer command languages The first time you start your printer you are prompted to select a printer language The language you select automatically runs each time you turn on your printer Printer Language Descriptions Printer Language Description Fingerprint Intermec Fingerprint is a BASIC inspired printer resident programming language you use to design label formats and write custom printer application software Intermec Printer IPL is an easy to use programming language that lets you Language IPL design download and modify formats ZSim ZSim is a Zebra interpreter program that interprets ZPL II or later programs To setup configure and use ZSim see the ZSim Programmer s Guide DSim DSim is a Datamax simulation program that runs Datamax programs To setup configure and use DSim see the DSim Programmer s Guid
25. Using IPL 53 Connecting Peripherals to the USB Host Port 57 Using a USB Mass Storage Device 0 eee 57 Connecting a Keyboard to the USB Host Port 58 Connecting a Bar Code Scanner to the USB Host Port 58 Connecting a USB Hub to the USB Host Port 59 3 Configuring the Printer 0000 ni 61 Configuring Your Printer sibi gi on ANARE REAREA AENA a Lia 62 Configuring Your Printer From the Screen 62 Configuring Your Printer From the Printer Home Page 04 64 Configuring Communications Settings 00s cece ee eee 65 Configuring Media Settings ss 65 Configuring Print Engine Settings Fingerprint Only 65 Configuring Web Shell Settings a cierra r rre ier Err A 65 Configuring Aletts errerik eee ei EEEREN ERAISKETA 67 Configuring General Network Settings 0 0 00000 68 Configuring Mail Settings ts rerio t n Erer ARAE EREET I ene 69 Configuring SNMP Settings sirsenis nor Dar eee eee eee eee nee 70 Configuring TCP IP Settings 0 0 EN DENAK eeee ee 71 Configuring the Network Tvpe L 0 00 e cece cece eee eee 73 Configuring Avalanche Settings s iessen se 73 Configuring Wireless LAN Settings 000000 e cece eee eee 74 Configuring 802 1x Settings 0 cece cece eee eee 75 Configuring SmartSystems Settings ss 77 Configuring Your Printer With PrintSet 00 0 cece eee eee 77
26. a Keyboard to the USB Host Port You can use an external USB keyboard to input data in Fingerprint applications Some applications may require more complex input from users than the simple push of a button The printer comes with five keyboard layouts US Swedish French German and User Defined To change the keyboard layout 1 Plug your USB keyboard into the USB host connector on the back of the printer Turn on the printer On your printer keypad press Navigate to COM gt USB KEYBOARD Choose a keyboard layout nur WN Exit Setup mode by pressing Ge again Connecting a Bar Code Scanner to the USB Host Port If your printer is running Fingerprint you can connect a HID Human Interface Device bar code scanner to the printer The usbhost device receives data from the scanner the same way it does from a USB keyboard You can then use this data in a Fingerprint application The keyboard layout you choose see the previous procedure applies for connected scanners too 58 PM4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer Connecting a USB Hub to the USB Host Port You can connect a USB hub to the printer so that you can connect several USB devices to the printer at the same time Note If the USB hub is not powered you can only connect one USB D mass storage device and one HID keyboard or scanner peripheral to the USB hub at a time If the USB hub is powered you can connect m
27. and Maintaining the Printer To adjust the printhead pressure 1 Using a slotted screwdriver turn the adjustment screw clockwise for more pressure and a darker printout or counterclockwise for less pressure and a lighter printout Adjustment screw 2 Print testprint labels to check the print quality For help see Printing a Test Label on page 37 To return the printhead pressure to the factory default setting e Tighten the screw as far as you can and then loosen it four full turns PM4i Mid Range Printer User s Manual 103 Chapter 4 Troubleshooting and Maintaining the Printer Adjusting the Ribbon Break Shaft 104 If ribbon wrinkling occurs you may need to adjust the alignment of the front ribbon break shaft so that it runs parallel to the printhead and the ribbon supply and rewind hubs To adjust the ribbon break shaft e Using a slotted screwdriver carefully turn the adjustment screw Ifthe ribbon tends to slide outward turn the screw clockwise fw to move the outer end of the break shaft forward e Ifthe ribbon tends to slide inward turn the screw counterclockwise bw to move the outer end of the break shaft backward PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Adjusting the Label Taken Sensor If you are using the optional label taken sensor LTS you may need to adjust the sensitivity depending on ambient ligh
28. as ole eke ee Aare ese ed 3 Understanding the Control Panel 5 Understanding the Buttons 0 eee cece eens 6 Understanding the LEDs 6 Understanding the Screen 7 Understanding the Printer Sounds aikonaan ea EEPE EEI AAE AAE REA 8 Loading Media ii o eaa det tat A A Al 9 Loading Media for Tear Off Printing 6 9 Loading Media for Peel Off Printing 15 Loading Media for Cut Off Printing 23 Loading Media From an External Supplv see 29 Using the Rotating Media Supply Hub 30 Loadins RIbbO i iii ba ecu bb og VR TS eas a nad tarsi estat sa aS 31 Printing a Test Label ocr in eee tan bee ees as be lle Binley Seale 37 Creating and Printing Labels si p es aw dase de eels ET 39 Printiti om REID Media 22 ss sac A A OE a PAG Cal Ge Ce as wae aes 39 PM4i Mid Range Printer User s Manual v Contents 2 Connecting the Printer 000 nn 41 Connecting the Printer to Your PC L 42 Connecting the Printer to a PC Through the Serial Port 00000000 42 Connecting the Printer to a PC Through the USB Device Port 43 Connecting the Printer to a PC Through the IEEE 1284 Port 43 Connecting the Printer to Your Network 44 Setting Up Ethernet Communications 44 Manually Configuring IP Settings 00 cece eee eee ene 46 Setting Up 802 11 Radio Communications 47 Configuring 802 11 Wireless Security Using Fingerprint 50 Configuring 802 11 Wireless Security
29. media printing on 39 menu Fingerprint 143 IPL 147 troubleshooting 94 96 RFID inactive error message 95 PM4i Mid Range Printer User s Manual ribbon breaks troubleshooting 93 loading thermal transfer 31 not winding troubleshooting 93 roll diameter max and min 115 width max and min 115 wrinkles troubleshooting 93 ribbon break shaft adjusting 104 ribbon out error message 90 rotating media supply hub loading media 30 RS 232 serial interface 116 RtW blink by application error message 88 RtW off by application error message 89 S scanner connecting to printer 58 screen choosing network type 80 initial startup 4 understanding 7 using to configure the printer 62 security configuring wireless 74 selecting a command language 3 self adhesive labels media specifications 123 self adhesive strip media specifications 121 self strip printing loading media 15 sensor calibrating 90 Ser Com UART1 menu Fingerprint 142 serial communications configuring from web page serial interface default settings 116 illustration and pin descriptions 116 serial port default communication settings 42 using to connect printer to PC Setup button described 6 Setup menu changing command language 4 Fingerprint illustration 63 PM4i Mid Range Printer User s Manual Index IPL illustration 63 setup menus Fingerprint 142 IPL 146 Setup mode entering 62 navigating 62 Shift button described 6 side door with keylock
30. media feed direction start and stop adjust positions and print speed The value of the head resistance is read only and is measured by the firmware when the printer starts up To configure print engine settings 1 Click Printer gt Print Engine 2 Enter the correct information for the print engine 3 Click Submit Setup Configuring Web Shell Settings Use the Web Shell page to view and change test and default settings You can also use the Web Shell page to print test labels and change the command language PM4i Mid Range Printer User s Manual 65 Chapter 3 Configuring the Printer To configure Web Shell settings 1 Click Printer gt Web Shell 2 Select the action you want to take or the setting you want to change e For the actions at the top of the screen the printer performs the action and may prompt you to reboot the printer e For the settings at the bottom of the screen select the settings you want and click Submit Setup A message appears stating Application change will take effect at reboot You can select Reboot or wait until you are done making other configuration changes Use the following table to understand the Web Shell settings Understanding the Web Shell Settings Setting Description Testfeed value Calibrates the label stop sensor performs a testfeed Selecting this setting is equivalent to issuing the TESTFEED command on the printer Ribbon Sensor Detects if the printer runs out of r
31. on the RFID media e is being used with a level of security that is not allowed by the tag type Make sure that you are using the appropriate media for your application 95 Chapter 4 Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions continued Problem When I send a TAGREAD or TAGWRITE command I get this error message Tag format error Data can be written unlawfully to a write protected ISO 18000 6B tag I can read ISO 18000 6B tags but when I try to read Class 1 tags I get this error message No tag found Fingerprint only My printer displays an error code by Resetting the Printer Possible Solution The TAGFORMAT defined for the operation determines the number of required parameters You may need to modify the TAGFORMAT For help see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual For more information see the EPC Tag Data Standard v1 1 revision 1 27 available from the EPCglobal web site at www epcglobalinc org For some ISO 18000 6B tag chips the functionality to protect the tag memory from being rewritten has not been implemented Switch to tags with a different chip that have this functionality implemented Class 1 tags require an MPR6100 RFID Radio Module To order an MPR6100 kit contact your local Intermec representative Use the error code text to troubleshoot the problem 1320 No RFID support install
32. perform For more information see the next tables Fingerprint Testprint Options Testprint Description Diamonds Prints a diamond pattern Chess Prints a chess board pattern Bar Codes 1 Prints a horizontal set of bar codes Bar Codes 2 Prints a vertical set of bar codes Setup Info Contains current configuration parameters stored in the printer s memory defined pages defined formats defined graphics defined fonts and any installed printer options Hardware Info Contains printer memory information printer mileage printhead settings firmware checksum program and version number RFID Test Label Prints an RFID test label that includes the tag type name Network Info Contains WINS name MAC address IP selection IP address netmask default router name server mail server primary WINS server secondary WINS server and network statistics PM4i Mid Range Printer User s Manual 37 Chapter 1 Using the Printer IPL Testprint Options Testprint Config SW HW Network RFID Test Label Test Labels Pitch Print Quality Format All gt Print Formats Page All gt Print Pages 38 Description Contains current configuration parameters stored in the printer s memory defined pages defined formats defined graphics defined fonts and any installed printer options Contains printer memory information printer mileage printhead settings firmware checksum program and version number
33. stored in the printers memory Creating and Printing Labels The easiest way to create and print labels is to use the label design software LabelShop You can download LabelShop from the PrinterCompanion CD that shipped with your printer or you can download it from the Downloads page for your printer on the Intermec web site at www intermec com You can also use Fingerprint and IPL to create and print labels For more information see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual Printing on RFID Media Media containing RFID tags is slightly thicker where the RFID tag is located The slight thickness of this part of the label may affect print quality For thermal transfer labels Intermec recommends using a high quality ink ribbon such as TMX 2304 or TMX 1500 To achieve the best possible print quality follow these guidelines e After you load RFID media restart the printer or run a TESTFEED to let the printer identify the RFID media type e Ifnecessary modify the TAGADJUST variable to make sure that the RFID labels are properly aligned with the antenna e Ifnecessary avoid printing on the thickest part of the label PM4i Mid Range Printer User s Manual 39 Chapter 1 Using the Printer 40 e For printers running Fingerprint e Ifyou are using thermal transfer labels start with the ribbon constant set to 80 and the ribbon factor set to 25 You may need to adjust these va
34. style guide files contain parameters to set web page content and layout These files can be stored either on c or pffs In the file system c has priority over pffs which implies that if there is a web style guide on c for example c webstyleguide 0 the printer will not look for pffs webstyleguide 1 Intermec recommends that you store web style guides on pffs to minimize the risk of them being accidentally removed Content of a Web Style Guide File A Web Style Guide file has to contain a set of mandatory environment variables and it can also contain optional variables All variables have to be lowercase followed by a no specific order of the variables sign and a consistent value There is Required Environment Variables Use the reference table below to understand all of the required environment variables Understanding Required Environment Variables Variable Description bgco Background color BGCOLOR attribute of BODY tag coli Copyright link link to html file showing Copyright notes cona Company name PM4i Mid Range Printer User s Manual 153 Appendix D Advanced Configuration 154 Understanding Required Environment Variables continued Variable Description loat Logotype attributes contains all attributes for the IMG tag to replace the Intermec logo trna Trade name Optional Environment Variables The optional environment variables are used to specify extra parameters for instance thes
35. the LEDs continued LED State Description Intermec Off The Intermec Ready to Work Indicator is Ready to Work off when the printer Indicator e isin Setup mode you pressed on the keypad e isin Information mode after you press the G button e firmware is being upgraded Solid blue The printer is powered on and operating Blinking blue A blinking light indicates one of these conditions The printer is initializing The printer is waiting for external resources There is a printer error that requires you to perform an action For more information see Troubleshooting the Printer on page 86 Understanding the Screen The screen provides background illumination and displays two lines of text each with 16 characters The screen displays error messages as well as useful information when you start setup and upgrade your printer The Intermec Fingerprint programming language and Intermec Direct Protocol allow custom made messages to be composed and displayed according to the requirements of the application PM4i Mid Range Printer User s Manual 7 Chapter 1 Using the Printer Understanding the Printer Sounds The PM4i plays sounds in response to certain actions The sounds that are played depend on which version of firmware you are running e Ifyou are running IPL the printer beeps when you press a button the printer beeps continuously if the printer is out of media or ribbon you can use an IP
36. www url Encoding Syntax Rules The value given to environment variables has to be specified respecting the x www url encoding syntax rules According to the syntax rules characters can be inserted using the notation lt ASCII Hex gt For example space in the ASCII table has the Hex number 20 so it corresponds to 20 For example Intermec Technologies Corporation corresponds to Intermec 20Technologies 20Corporation it can also be written Intermec Technologies Corporation Colors are specified according to the RGB syntax 23cdcded corresponds to cdcdcd Any quotation marks 22 must be preceded by a back slash The file must contain only one line where the different variables and valuers are separated by ampersand amp characters PM4i Mid Range Printer User s Manual 155 Appendix D Advanced Configuration Memory and Storage Web Style Guide files are designed to be placed on the printer s pffs as mentioned Due to the memory limits of the pffs the environment variables have very short name 4 bytes which may make them less user friendly to use but this allows more space to be used for the value of the variable There is also a size limit per file that is set to 256 bytes In case the Web Style Guide File you want to create is bigger than 256 bytes the content has to be split in more than one file The parser daemon will start looking for the first Web Style Guide File which has to be name
37. 40 C 41 F to 104 F Storage Temperature 20 C to 70 C 4 F to 158 F Relative Humidity 20 to 80 non condensing Communications and Connectivity e Serial port RS 232 e USB device e USB full speed host e Ethernet 100 Mbps e 802 11b g optional e IPv6 Memory e 32MB RAM e 16MB Flash e CompactFlash CF card optional e USB memory device optional 114 PM4i Mid Range Printer User s Manual Appendix A Specifications Print Speed and Resolution Specification Description Print Mode Direct Thermal Transfer Print Speed 100 to 150 mm sec 4 to 6 in sec at 300 dpi and 406 dpi variable 100 to 200 mm sec 4 to 8 in sec at 203 dpi Printhead 8 dots mm at 203 dpi Resolution 11 8 dots mm at 300 dpi 16 dots mm at 406 dpi Print Width 104 mm 4 095 in at 203 dpi max 105 7 mm 4 161 in at 300 dpi 104 0 mm 4 095 in at 406 dpi Print Length 409 5 cm 161 25 in max Media Width 25 to 114 3 mm 1 to 4 5 in min max Media Roll 213 mm 8 38 in Diameter max Medial Roll Core 38 to 40 mm 1 5 in or 76 mm 3 in Diameter Ribbon Width 25 to 110 mm 1 to 4 33 in min max Ribbon Roll 82 mm 3 2 in Diameter outer 450 m 1475 ft of ribbon max Ribbon Roll 25 4 mm 1 00 in Core Diameter inner Print Directions 4 PM4i Mid Range Printer User s Manual 115 Appendix A Specifications Interfaces RS 232 Serial Interface 116 This section describes the standard interfa
38. ADJ DOTS Y RIBBON LOW PAPER LOW 0 0 0 0 0 0 2 4 6 8 10 15 20 25 30 30 25 20 15 10 30 to 500 8 6 4 2 IPL Configuration Menu 148 30 to 500 0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 0 10 20 30 40 50 60 70 80 90 100 110 120 130 75 80 NONE 86XX 15MIL 3 IN SEC 4 IN SEC SETUP gt CONFIGURATION lt q VA CONFIGURATION gt CONFIGURATION 1 p CONFIGURATION gt CONFIGURATION PHRUP EMULATION lt q PRINT SPEED A CUTTER LTS CALIBRATION VA VA VA VA PWRUP EMULATION PRINT SPEED CUTTER TIS CALIBRATION EMULATION MODE 5 IN SEC NOT INSTALLED PRESS lt ENTER gt IN SEC ENABLE L abels are fed out VA T IN SEC DISABLE EMULATION MODE f IN SEC REMOVE LABEL AND PRESS ENTER Press Gs SENSITIVITY 9 OUT OF 8 14 Read only press Gm PM4i Mid Range Printer User s Manual 140 150 D Advanced Configuration This appendix contains information on the printer file system and how to modify the appearance of the printer web page Appendix D Advanced Configuration Printer File System Fingerprint As you access the printer for communications you encounter different parts of the printer file system The following sections contain a device tree structure and brief descriptions of the different devices and directories of the fi
39. All rights reserved PM4i Mid Range Printer User s Manual P N 935 025 002
40. Configuring Your Printer With Commands Sent From Your PC 78 Configuring Your Printer Using SmartSvstems Foundation 78 Choosing an Ethernet or Wireless Network 79 vi PM4i Mid Range Printer User s Manual Contents Choosing the Network Type From the Printer Screen 0 0000000000 80 Choosing the Network Type Using Printer Commands 80 Upgrading Firmware ccs MA el a pita ites A a satis Hed es 81 Downloading Fonts and Graphics rA eee eens 83 4 Troubleshooting and Maintaining the Printer 85 Troubleshooting the Prititet 3 a2 sa ascrnsiay sees Gees Gite pipi AEN OES ThE SSS 86 Contacting Product Support 0 cence eee eee es 86 Understanding Error Messages ss 87 Troubleshooting Printer Problems and Finding Solutions 91 Resetting the Printer eee 4 sigh Se ace AEEA B a 96 Adjusting th Printers 3 0 sae kode pera EEA e ANAA ee abba Se eben gir 97 Adjusting the Pressure Arm L LL 98 Adjusting the Label Stop Sensor eee 99 Adjusting the Printhead Pressure 102 Adjusting the Ribbon Break Shaft eee 104 Adjusting the Label Taken Sensor ocupan rer oi ee 105 Maintaining th Printers ss posi ae bee mis ace tied eee Pp Sa he eed cee Zhe Dies 106 Cleaning the PEREI rara ETEEN ONTE LANEY A aay cep deere ee etd 106 Cleaning the Exterior of the Printer 107 Cleaning the Media Guides 107 Cleaning the Printhe
41. DIA p MEDIA TESTFEED MODE _ lt q LEN SLOW MODE VA VA TESTFEED MODE LEN SLOW MODE FAST 0 Press 6 e to perform a SLOW testfeed Values are read only 144 PM4i Mid Range Printer User s Manual Appendix C Fingerprint and IPL Setup Menus Fingerprint Print Defs Menu SETUP PRINT SETUP INFO HARDWARE INFO RFID Li NETWORK IN PRINT DEFS D PRINT DEFS b gt PRINT DEFS D gt PRINT DEFS gt HEAD RESIST 4 TESTPRINT 4 PRINT SPEED 4 iss TEST 4 VA VA VA HEAD RESIST TESTPRINT PRINT SPEED LSS TEST nnn DIAMONDS 100 LSS MANUAL CHESS BAR CODES 1 vA BAR CODES 2 LSS LH 1 D 13 P Toggle between gain C and drive D Decrease or increase VA value in brackets l PRINT DEFS PM4i Mid Range Printer User s Manual VA SENSITIVITY 10 OUT OF 9 10 D gt PRINT DEFS b PRINT DEFS i j CLIP DEFAULT 4 cup LANGUAGE 4 jis Only displayed if a paper sensor is installed i VA VA l VA i CLIP DEFAULT CMD LANGUAGE I LTS p gt is p gt 175 ON Fingerprint i LTS ADJUST 4 LTS _TEST 4 LTS VALUE OFF Direct Protocol l VA WA WA IPL STI iJREMOVE LABEL AND REMOVE LABEL LTS VALUE PRESS ENTER ENTER TO STOP 10 DSim i i 1 i i i 1 l 145 Append
42. EERENS 143 Fingerprint Feedadj Mentti ernier ar eruo ae aoe E T 143 Fingerprint Media MENU ariera raes ner EEES RERI TEES 144 Fingerprint Print Defs Menu 145 IPL Setup Menus re ae orar aE E EEE E OA ET a TARE asa ENED E 146 IPL Main Level Setup Menu 146 IPE Set om Menus 245d cetera AAG RN LS SOIR ta ee AS 146 IPI COM Ment i A a e acted Bitrate ese ddl un babi RS ted oma A TA 146 IPI Network Ment sci 5 oak co eee b ieee oe o bd baie Weems eet i ara 147 IPL REID Menthe ca ache tains oie alae ted deb bad E A ama dah nike be hades 147 IPL Test Setvice Menu 33 225 08 800 8 seb ee Ve eles edibles Mae aes 147 IPE Media Menu ekk el eka ee e B Aeon 148 IPL Configuration Menu ror EaI ERE DA ELERTE RREY 148 D Advanced Configuration l aaaeeeaa 149 Printer File System Fingerprint see 150 Device Tree Structure e esenennennnnnnenen ena 150 Devi es arid Directoriess i aneres oone ae A A 150 Customizing the Printer Home Page 152 Web Style Guide FUES e ii i wank met ERRE ES ees Reale ets BERL 153 Content of a Web Style Guide File 153 Required Environment Variables naus ren inertes 153 Optional Environment Variables 0 0 0 e eee eee eee 154 x www url Encoding Syntax Rules 155 Memory and Stota e 33 insabet we gd hag oe eed sels ied he ale hed 156 Creating a Web Style Guide File 156 viii PM4i Mid Range Printer User s Manual Contents PM4i Mid Ra
43. ENGTH STRIP e VAR LENGTH STRIP e IPL CONTINUOUS PM4i Mid Range Printer User s Manual Appendix A Specifications YVAN Aw Y Mwy Non Adhesive Strip Self Adhesive Strip Media Width Including Liner a Measurement Value Maximum 114 3 mm 4 50 in Minimum 25 0 mm 1 00 in Liner b The liner must not extend more than a total of 1 6 mm 0 06 in outside the face material and should protrude equally on both sides Media Width Excluding Liner c Measurement Value Maximum 112 7 mm 4 43 in Minimum 23 8 mm 0 94 in PM4i Mid Range Printer User s Manual 121 Appendix A Specifications Media Type Set media type to one of these values e Fingerprint e FIX LENGTH STRIP e VAR LENGTH STRIP e IPL CONTINUOUS MA YW v6 i b N i b RC ji b Self Adhesive Strip 122 PM4i Mid Range Printer User s Manual Appendix A Specifications Self Adhesive Labels Media Width Including Liner a Measurement Value Maximum 114 3 mm 4 50 in Minimum 25 0 mm 1 00 in Liner b The backing paper must not extend more than a total of 1 6 mm 0 06 in outside the labels and should protrude equally on both side Recommended minimum transparency 40 DIN 53147 Label Width Excluding Liner c Measurement Value Maximum 112 7 mm 4 43 in Minimum 23 8 mm 0 94 in Label Length d Measurement Value Maximum Dependent on SDRAM size Minimum 8 0 mm 0 32 in 0 16 in could b
44. IN This directory is only accessible for the admin user It contains start order Fingerprint restrictions and other configuration parameters only configurable for an administrator c boot or c boot This directory contains the firmware password file and other system information card1 or card1 This directory is the CompactFlash CF card file system used to store files such as large fonts and images You can also use the CF card to upgrade printer firmware dev This directory contains devices used for input output such as uart1 Flash net1 parallel IEEE 1284 PM4i Mid Range Printer User s Manual 151 Appendix D Advanced Configuration pffs or pffs The power fail file system is used to store files that need to be saved when the printer is turned off Files stored in this location cannot exceed 256 bytes each The total size of the pffs unit is 32 KB rom or rom This device is used to store a collection of files that are available by default in the printer for example the default web pages fonts and images rom images or rom images This directory is used to store images used for the default web pages rom secure or rom secure This directory is used to store the password protected web pages tmp or tmp This is the printer s temporary read write memory Files in this location are not saved when the power is turned off or if there is a power failure Do not store valuable data i
45. L command to create an audio alarm For help see the Intermec Printer Language IPL Developer s Guide e Ifyou are running Fingerprint the printer beeps when you press a button You can also use a Fingerprint command to turn off this beep the printer beeps when an error occurs you can use Fingerprint commands to specify the frequency and duration of beeps for different conditions or even make the printer play simple melodies For help see the Intermec Fingerprint Developer s Guide PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer Loading Media The PM4i can print on labels tickets tags and continuous stock in various forms The method you use to load media depends on how you want the printer to operate The PM4i can print in these modes e Tear off straight through e Peel off self strip e Cut off e External supply e RFID If you are using Fingerprint use the es key to load the same type of media If you change the media type or if the printer does not feed the media properly simultaneously press the Gu and es keys to perform a testfeed If you are using IPL save the label with the sensitivity number attached to the media roll You need this number to set the media sensitivity Loading Media for Tear Off Printing In tear off or straight through printing mode you manually tear off the media against the printer s tear bar In tear off mode use these types of media
46. Network Admin gt General 2 View or update your settings Note To enter a new password you need to check the Set password check box 3 Click Submit General settings Use the following table to understand the general network settings Understanding the General Network Settings Setting Description Printer Name The network identification name WINS name of the printer The default name is INTERMEC followed by the last six positions of the MAC address System Location Optional The printer location System Contact Optional The printer administrator Set Password You must check this box if you want to change the admin password Old Admin You need to enter the old password before you can Password change the password New Admin The new password you want to use Password PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Understanding the General Network Settings continued Setting Description Restrictions Sets restrictions on who is allowed to upgrade the printer firmware or view and change network settings You cannot remove admin from the list of authorized users Users allowed to update Defines who may perform a firmware upgrade using FTP PrintSet or IFAB This setting does not affect upgrading from a Compact Flash card Users allowed to read write protected LAN1 settings Fingerprint only Defines who may read write settings in the LANI section Users allowed to cha
47. Set on page 77 PM4i Mid Range Printer User s Manual 79 Chapter 3 Configuring the Printer Choosing the Network Type From the Printer Screen To configure the printer from the screen you need to enter Setup mode To choose the network type from the printer screen 1 Press Gew to enter Setup mode 2 Navigate to Network gt Network Type and press re 3 Select either Ethernet or Wireless 802 11 and press re 4 Press Gee to exit Setup mode 5 Reboot the printer for the change to take effect Choosing the Network Type Using Printer Commands You can use a serial connection to send Fingerprint or IPL commands the printer To choose the network type using printer commands 1 Connect your printer to your PC using a serial cable For help see Connecting the Printer to a PC Through the Serial Port on page 42 2 Start a terminal application such as HyperTerminal e Ifyou are running Fingerprint send this command to the printer setup NETWORK NETWORK TYPE n where n is either Ethernet or Wireless 802 11 e Ifyou are using IPL send this command to the printer lt STX gt lt SI gt n p lt ETX gt where p is either 0 select Ethernet interface or 1 Select Wireless 802 11 interface 3 Reboot the printer for the change to take effect 80 PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Upgrading Firmware The latest firmware and software is available for downlo
48. acting Product Support 86 control panel illustrated 5 understanding 5 core and roll media specifications 120 creating labels 39 cut off printing loading media 23 cutter error message 87 90 default configuration Fingerprint 134 IPL 137 serial port settings 42 settings 134 139 viewing and changing with web page 65 device tree structure 150 PM4i Mid Range Printer User s Manual DHCP default setting 44 directories printer 150 downloading firmware 81 fonts and graphics 83 DSim command language changing 4 described 3 EAP Type choosing 802 1x with web page 76 error messages understanding 87 numbers 90 error in filename error message 95 Ethernet choosing as network type 79 choosing network type 73 connection troubleshooting 94 interface description 118 LEDs understanding 119 setting up communications 44 exterior cleaning 107 external keyboard converter accessory 130 external supply loading media 29 F factory default resetting the printer 96 settings 134 139 Feed button described 6 Feedadj menu Fingerprint 143 file system Fingerprint printer 150 Fingerprint COM menu 143 command language changing 4 described 3 configuring wireless security 50 default configuration 134 Feedadj menu 143 Media menu 144 Net Com NET1 menu 142 Network menu 143 Print Defs menu 145 RFID menu 143 Ser Com UART1 menu 142 Setup menu illustration 63 sounds described 8 PM4i Mid Range Printer User
49. ad from the Downloads page on the Intermec web site at www intermec com You can upgrade your printer s firmware using PrintSet You can download PrintSet from the downloads page for the PM4i on the Intermec web site at www intermec com a CompactFlash CF card a USB storage device maximum 2 GB a serial or USB connection an Ethernet or 802 11 network connection To download firmware updates 6 Go to the Intermec web site at www intermec com Click Support gt Downloads Use the Product Category Product Family and Product fields to select the PM4i Click Submit The latest available software appears on the page Download the latest firmware version to your PC Extract the zip file to a folder on your PC To upgrade using PrintSet 1 2 3 4 5 Download the latest version of PrintSet from the Intermec web site at www intermec com Select File gt Add Printer The Add Printer Wizard starts Under My Printers select your printer Go to Printer gt Firmware Wizard Follow the steps to update your firmware To upgrade using a CF card 1 2 Copy the firmware upgrade file to a CF card Insert the CF card in the appropriate slot on the back of your printer Turn on your printer PM4i Mid Range Printer User s Manual 81 Chapter 3 Configuring the Printer To upgrade using a USB storage device 1 Turn on your printer 2 Verify the USB storage device is supported by your printer I
50. ads si act ee Wak ek ts baja cae ne ewes 109 Replacing the Printhead 00 eect EEEE 111 A Specifications 2 x cos tela tA eee 113 Specificationss ch ot 1 del il sena de sar eae aed ee aA ae Be aL REE TS 114 Ti terba ce set ey eich tes bh ec Ka AI 116 RS2232 Sertalilntetta e ovens aeee spe eee ta anes Goes Bes win ea Nowe ae 116 LOSILE E tae AL g ee a visits lew taste e na e 117 USB Host Interface nresep tay oe sleet kadai eed ert i dards nda 118 Ethernet Int erface 24 tcad cin Sad eld wal oad hi eae den es Sala es ee ET 118 Parallel IEEE 1284 Interface 0 eee 119 Media Specifications 3 0 ik ied ei e i bina egal Met Dea Mea 120 Accessories for the Printer ss ccc ccc cece cece eee e ete e eect ee eens 129 PM4i Mid Range Printer User s Manual vii Contents B Default Settings 000 c cece nn 133 Default Configurations 0 054 ceudes deed cate gtd ca ee Eg Ree PAY a end ce oes bead 134 Fingerprint Default Configurations seeren CA EEA EERE eee eee 134 IPL Default Configuration par bienn i EE Ea PADRI REDEE 137 C Fingerprint and IPL Setup Menus 141 Fingerprint Set p Menus rrisin 20 34 Pek AEA EA A O ees E ee oa ies 142 Fingerprint Main Level Setup Menu 142 Fingerprint Ser Com UART1 Menu 142 Fingerprint Net Com NETI Menu 6 142 Fingerprint COM Ment lt 2 ssa ian A kI e L 143 Fingerprint Network Menu 143 Fingerprint REID Menu sssr eserinin onie EEE E
51. antee that such short tickets will work but it is up to users to test this in their unique application LSS Detection Position c This position is variable For help see Adjusting the Label Stop Sensor on page 99 Detection Slit Length d The length of the detection slit excluding corner radii must be a minimum of 2 5 mm 0 10 in on either side of the LSS detection position c Detection Slit Height e Measurement Value Maximum 21 3 mm 0 83 in Recommended 1 6 mm 0 06 in Minimum 1 2 mm 0 05 in PM4i Mid Range Printer User s Manual 125 Appendix A Specifications Media Type Set media type to one of these values e Fingerprint TICKET w GAPS e IPL MARK log Note Do not allow a perforation to break the edge of the media because the media may split and jam the printer a a cll Tickets With Gaps Gap Stock 126 PM4i Mid Range Printer User s Manual Appendix A Specifications Tickets With Black Mark Mark Stock Media Width a Measurement Value Maximum 114 3 mm 4 50 in Minimum 25 0 mm 1 00 in Copy Length b Measurement Value Maximum Dependent on SDRAM size Minimum 8 0 mm 0 32 in LSS Detection Position c This position is variable For help see Adjusting the Label Stop Sensor on page 99 Black Mark Width d The detectable width of the black mark should be at least 5 0 mm 0 2 in on either side of the LSS detection point Black Mark Length
52. at the point of detection on the upper sensor is aligned with the center of the slots or marks in the media To test the LSS 1 Make sure that your printer is properly configured for the type of media you are using Go to SETUP gt MEDIA gt MEDIA TYPE Open the right door Lift and lower the printhead Press the BO button Make sure there is a label not a gap or mark at the LSS u b w N 100 PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer 6 Make sure that the media is routed as close to the center section as the guide allows 7 Press w to enter the Setup menu and use the keypad to go to the LSS menu e Ifyou are running Fingerprint go to SETUP gt PRINT DEFS gt LSS TEST gt LSS AUTO If you are running IPL go to SETUP gt TEST SERVICE gt LSS TEST gt LSS AUTO The screen displays the LSS AUTO menu with the cursor in the center LSS AUTO i Note There is no way to adjust the LSS function the menus only indicate values obtained from the LSS The test menu can determine if the sensor unit is not phvsicallv in position is blocked by dust or stuck labels or is defective in some way 8 Check gap detection a Lift the printhead b Slowly pull out the media When the LSS detects a gap or detection slot the cursor moves to the right LSS AUTO 9 Check mark detection a Lift the printhead b Slowly pull out the media When the LSS detects a black
53. ation This is the default configuration method e AUTO DHCP The IP address is obtained using stateless auto configuration but DNS options are obtained using DHCP e DHCP The IP address and DNS options are obtained using DHCP e MANUAL The IP address is set to a static address that you enter in the Static Address field Current addresses A list of all the currently configured IP addresses for the Ethernet interface The address starting with FE80 is the link local address and is available regardless of the configuration method you choose Static address This address applies if you selected manual as the configuration method The IP address is specified as an address and a prefix separated by a slash You can use to represent a large number of consecutive zeros You should typically set the prefix to 64 Example 2001 DB8 0 F101 2 64 PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Understanding the TCP IP Settings continued Setting Description Name Resolution DNS Server The IP address of the name server DNSv6 Server The IP address of the name server for IPv6 WINS Server Primary and Secondary The IP addresses of the primary and secondary WINS servers If you chose DHCP or BOOTP for the configuration method you may see the currently assigned WINS IP addresses depending on the configuration of your DHCP server Printer Service NETI TCP Port Number The port number fo
54. bels that may be blocking the beam of light If necessary clean the guides Isopropyl alcohol CH 3 2CHOH CAS 67 63 0 is a highly A flammable moderately toxic and mildly irritating substance Warning PM4i Mid Range Printer User s Manual 107 Chapter 4 Troubleshooting and Maintaining the Printer To clean the media guides 1 Open the front door and media cover Media cover Front door 2 Loosen the screw on the edge guide 3 Pull both the upper LSS guide and the edge guide straight out 4 Clean the guides with a cleaning card or a soft cloth soaked in isopropyl alcohol Be careful not to scratch the guides 5 Replace the upper LSS guide and the edge guide Make sure that the LSS fits into the holder on the upper LSS guide 108 PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Cleaning the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the printout quality You should clean the printhead each time you replace the media This section describes how to clean the printhead using cleaning cards If additional cleaning is required for example removing adhesive residue from the platen roller or tear bar use a cotton swab moistened with isopropyl alcohol Isopropyl alcohol CH 3 2CHOH CAS 67 63 0 is a highly A flammable moderately toxic and mildly irritating substance Warning To clean the printhead
55. certificates for validation here are some commands you may need to use 56 Send the following commands to set a certificate and enable validation lt STX gt lt SIsws CA_ CERT c testCA pfx export lt ETX gt lt STX gt lt SI gt ws VALIDATE ON lt ETX gt where c testCA pfx is the location and name of the certificate on the printer and export is the passphrase Send the following commands to set a common name for server 1 and server 2 lt STX gt lt SI gt ws SERVER CNI XXXXxXxXxXxXxXxX lt ETX gt lt STX gt lt SI gt ws SERVER CN2 XXXXXXXXXX lt ETX gt where xxxxxxxxxx is at least 8 characters but less than 96 characters Send the following command to make sure your values match those used by the access point lt STX gt lt SI gt wt lt ETX gt All variables are returned with the exception of EAP_PASS which always returns if configured and CA_CERT which transmits the name of the last certificate authority successfully installed An additional read only variable for the supplicant state called STATE is also returned You may need to send the following command several times for the wireless station to connect lt STX gt lt SI gt ws ACTIVE 1 lt ETX gt PM4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer Connecting Peripherals to the USB Host Port You can connect these peripheral devices to the USB host interface port on the printer e USB mass storage device e Ke
56. ces available on the PM4i printer Use this table to understand the default settings of the serial port Default Settings of the Serial Port Parameter Default Setting Baud rate 9600 Character Length or Data Bits 8 Parity None Stop Bits 1 Handshaking none Fingerprint XON XOFF IPL The printer end of the serial cable is a DB9 pin and the PC end is dependent on the model of the PC 1234 5 6 78 9 RS 232 Serial Cable DB9 Pins Serial Cable Pins and Description Pin Signal 1 2 TXD 3 RXD 4 5 GND 6 Description External 5 V DC Max 500 mA Transmit data Receive data Ground PM4i Mid Range Printer User s Manual Appendix A Specifications Serial Cable Pins and Description continued Pin Signal Description 7 CTS Clear to send RTS Request to send USB Interface The printer supports USB full speed v2 0 Host To use the USB interface to print from a PC you need to have the Intermec InterDriver printer driver installed on your PC For help setting up USB communications see Connecting the Printer to a PC Through the USB Device Port on page 43 The printer is a self powered device Intermec recommends that you only connect one printer to each USB port on the PC either directly or through a hub You can connect other devices such as a keyboard or a mouse to the same hub If you need more than one USB printer to a host you should use different USB ports The USB cable that ship
57. cluding the double quote To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character Note The default password for logging in as an admin is pass If you have changed the password you will need to use your password instead of pass Send the following commands to configure the WEP keys The following example sets WEP key 1 to 01234 and enables WEP key 1 setup wlan WEP1 0x3031323334 setup wlan WEP KEY 1 setup wlan ACTIVE 1 setup write wlan uartl1 To configure the printer to use WPA PSK or WPA2 PSK mode Send the following commands to login as an admin and set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx where xxxxx can be from 0 to 32 alphanumeric characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character 8 P 8 Note The default password for logging in as an admin is pass If you have changed the password you will need to use your password instead of pass PM4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer 2 Send one of the following WPA WPA2 ON commands to turn on WPA or WPA2 authentication Send the WPA PSK or WPA2 PSK command to set a pre shared key setup wlan WPA OFF setup wlan WPA2 ON setup wlan WPA PSK XxXxXxXxXxXXXXX
58. ct includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org This product includes cryptographic software written by Eric Young EAY cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty ii PM4i Mid Range Printer User s Manual Document Change Record This page records changes to this document The document was previously released as 934 020 001 Version Number Date 002 11 2010 001 9 2009 e PM4i Mid Range Printer User s Manual Description of Change Added methods to verifv a USB mass storage device is supported bv the printer Expanded the Upgrading Firmware procedure Combined the Fingerprint P N 934 022 001 and IPL P N 934 020 001 versions of the user s manuals
59. cutter option to cut off the media Cut off printing can be used for non adhesive continuous stock and self adhesive labels with liner cut only liner between labels The cutter option is designed for paper based media with a thickness between 60 and 175 um roughly corresponding to a paper weight of 60 to 175 grams m2 basis weight 40 to 120 Ib should not be used to cut through labels because the adhesive sticks to the shears which can damage the cutter is held by a latch inside the media compartment and can be tilted forward to facilitate loading media has a switch that prevents it from operating when it is in the open position can be fitted with an optional tray for collecting cutoff labels requires the front door to be removed You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed For more information see Accessories for the Printer on page 129 PM4i Mid Range Printer User s Manual 23 Chapter 1 Using the Printer To load media for cut off printing 1 Open the cutter and the media cover 24 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer 2 Turn the printhead lift lever clockwise to raise the printhead Printhead 3 Pull out the edge guide as far as it goes and fold it down to a horizontal position Remove any empty core from the media supply roll post Supply post
60. d webstyleguide 0 then it will try to read the next file called webstyleguide 1 and so on Creating a Web Style Guide File 156 You can create Web Style Guide Files with a standard text editor and then transfer them to the printer Follow these rules when creating a Web Style Guide File e The name has to be lowercase e The first file has to have extension 0 The following files have to have sequential extension number if one number is missing in the sequence the parser will stop reading the files e The split point between one web style guide and the other cannot be in the middle of a line The last line of the file has to be consistent in the syntax and the first line of the following web style guide file has to be a new line e Ifvariables are specified more than one time the last value is the one assumed Intermec recommends that you use the FTP server to transfer the files Example the default Web Style Guide bgco 23ffffff amp loat srce 3d 22 rom images itclogol gif 22 align 3dbottom alt 3d 22Intermec __ Technologies Corporation 22 border 3d0 amp cona Intermec Technologies Corporation amp coli copyrigh t htmf amp suli support htmf amp suna Support amp suon t amp trna Eas yCoder PM4i Mid Range Printer User s Manual Index 157 Index 158 Numerics 76 mm 3 in adapter accessory 130 802 11 choosing as network type 73 79 radio communications setting up 47 connectio
61. disataved a paper sanzor stalled i DATA DUMP Q EMORY RESET q Lss TEST 4 CMD LANGUAGE 4 iL bazi i 1 vA vA vA VA i WA DATA DUMP MEMORY RESET LSS TEST CMD LANGUAGE firs p gt Lis gt 115 No ALL LSS AUTO IPL LTS ADJUST 4 LIS TEST 4 LTS VALUE Y CONFIGURATION WA ZSim i i DSim l VA VA VA H SS AUTO 1 l nee AG Fingerprint IJREMOVE LABEL AND REMOVE LABEL LTS VALUE l Direct Protocol PRESS ENTER ENTER TO STOP 10 i i WA SENSITIVITY 10 i OUT OF 9 10 i l i PM4i Mid Range Printer User s Manual 147 Appendix C Fingerprint and IPL Setup Menus IPL Media Menu SETUP gt MEDIA 4 vA MEDIA p MEDIA p gt MEDIA p gt MEDIA MEDIA p MEDIA gt _ MEDIA TYPE lt PAPER TYPE lt LBL LENGTH DOTS lt q TESTFEED MODE SENSITIVITY DARKNESS 4 WA WA WA WA WA WA MEDIA TVPE PAPER TVPE LBL LENGTH DOTS TESTFEED MODE SENSITIVITY DARKNESS GAP DT 1200 FAST 420 0 TAR TIR 100 200 400 800 120 130 140 160 170 0 1 2 3 4 5 6 7 81 CONTINUOUS 1200 1600 2000 180 222 226 236 238 9 10 10 9 8 7 2500 3000 3600 366 369 420 440 450 6 5 4 3 2 1 4200 4800 460 470 480 513 527 533 563 565 567 623 627 633 647 673 677 687 720 854 864 L MEDIA p gt MEDIA p gt MEDIA p gt MEDTA p gt MEDIA LBL REST POINT FORM ADI DOTS X lt q FORM ADJ DOTS Y lt q RIBBON LOW PAPER LOW vA WA WA vA WA LBL REST POINT FORM ADJ DOTS X FORM
62. down to 40 mm 1 57 in Note Make sure to protect the media from dust dirt or other foreign oO particles that can impair the printout quality or cause unnecessary wear to the printhead Fanfold Media Path PM4i Mid Range Printer User s Manual 29 Chapter 1 Using the Printer Using the Rotating Media Supply Hub In addition to the standard media supply roll post you can use an optional rotating media supply hub You can also use these optional accessories e An adapter for media rolls with a 76 mm 3 in core e A media roll retainer that prevents the media roll from uncoiling e A paper low sensor that detects when the remaining supply of media reaches a predetermined level Rotating hub This illustration shows the various options that can be used with the rotating media supply hub To load media on the rotating media supply hub 1 Optional Install the 3 in adapter core 2 Slide the media roll onto the rotating hub Make sure to push the roll all the way on the hub so that the roll is flush with the disc on the inside of the hub 3 Optional Install the retainer 30 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer Loading Ribbon The PM4i can perform direct thermal printing on special heat sensitive media or thermal transfer printing on special ink coated ribbon The printer can use transfer ribbon rolls wound with the ink coated side facing either outward or in
63. e PM4i Mid Range Printer User s Manual 3 Chapter 1 Using the Printer To select your printer language e Press the key that corresponds to the printer language you want to run on your PM4i FL FP Fa IPL F3 ZSIM FU DSIM Startup Screen This screen appears the first time you turn on your PM4i The language you select automatically runs each time you turn on your printer Once your printer is running a particular printer language you can change the printer language from the Setup menu The way that you access the command language menu depends on which language you are currently running Changing the Printer Language From the Setup Menu Language How to Access the Command Language Menu IPL e Fingerprint or e Direct Protocol ZSim or DSim Go to SETUP gt TEST SERVICE gt CMD LANGUAGE Go to SETUP gt PRINT DEFS gt CMD LANGUAGE Press Enter the Fingerprint password 8311 Press Erer Go to SETUP gt PRINT DEFS gt CMD LANGUAGE PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer You can also change the printer language from the printer s home page For help see Configuring Your Printer From the Printer Home Page on page 64 Understanding the Control Panel The control panel provides buttons LEDs and a liquid crystal display LCD for you to interact with the printer PM4i Control Panel Use this illustration to familiarize yourself wi
64. e next copy in the batch is not printed until the current copy is removed For more information see Accessories for the Printer on page 129 PM4i Mid Range Printer User s Manual 15 Chapter 1 Using the Printer To load media for peel off printing 1 Open the front door and media cover 16 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer 2 Turn the printhead lift lever clockwise to raise the printhead A Printhead KA 3 Pull out the handle to collapse the takeup hub then remove any liner PM4i Mid Range Printer User s Manual 17 Chapter 1 Using the Printer 4 Pull out the edge guide as far as it goes and fold it down to as far as it goes and fold it down to a horizontal position Remove any empty core from the media supply roll post Edge guide 5 Fit anew roll of media on the supply post Fold up and adjust the edge guide so the roll becomes flush with the center section an B post 18 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer 6 Remove labels from the first 50 cm 20 in of the liner Route the liner through the print mechanism and push it inward toward the center section as far as it goes 7 Route the liner around the tear bar and the liner drive roller and back under the print mechanism and guide shafts Guide shaft Print mechanism Tear bar Liner drive roller Route the Liner PM4i Mid Range Printer User s Manua
65. e to configure parameters for your PMAi printer Appendix C Fingerprint and IPL Setup Menus Fingerprint Setup Menus Use this section to learn about the Fingerprint setup menus and options Fingerprint Main Level Setup Menu SETUP P SETUP P gt SETUP P SETUP P SETUP P SETUP P SETUP P SETUP SER COM UARTI 4 NET COM NET1 lt q com lt q NETWORK lt q RFID lt q FEEDADI lt q MEDIA lt PRINT DEFS Fingerprint Ser Com UARTI Menu SETUP SER COM UART1 S P SER COM UARTI P SER COM UARTI P SER COM UARTI P SER COM UART1 lt q CHAR LENGTH lt q Parity 4 STOPBITS lt FLOWCONTROL VA VA VA VA CHAR LENGTH PARITY STOP BITS FLOWCONTROL 8 1 RTS CTS JELU 7 2 mar 9 XON XOFF 1207 L 2400 WA 1800 XON XOFF 38400 __ SER COM UART1 P SER COM UART1 P gt SER COM UARTI NEW LINE lt REC BUF A TRANS BUF VA VA VA NEW LINE REC BUF TRANS BUF CR LF 10000 1024 LF CR Fingerprint Net Com NET1 Menu SETUP NET COM NETL VA NET COM NET1 NEW LINE VA NEW LINE L CR LF LF CR 142 PM4i Mid Range Printer User s Manual Appendix C Fingerprint and IPL Setup Menus Fingerprint COM Menu USB KEYBOARD
66. e to see the commands as you type them on your screen For help see Configuring Your Printer With Commands Sent From Your PC on page 78 To set up the printer for 802 11 communications using PrintSet 1 Download and install PrintSet on your PC 2 Connect one end of the serial cable to your printer and connect the other end to your PC 3 Ifnecessary change the serial port settings on your PC to match your printer Parameter Default Setting Baud rate 9600 Data bits 8 Parity None Stop bits 1 4 On your PC start PrintSet 5 In the General Tasks box click Add Printer 6 Step through the Add Printer Wizard until you have successfully added your printer 7 Inthe Printer Tasks box click Wireless Setup Wizard 8 Step through the Wireless Setup Wizard to set up wireless network and security parameters 48 PM4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer To set up the printer for 802 11 communications using HyperTerminal 1 Connect one end of the serial cable to your printer and connect the other end to your PC 2 On your PC open HyperTerminal and set these serial port parameters Parameter Default Setting Baud rate 9600 Data bits 8 Parity None Stop bits 1 3 From the host PC check the wireless settings For help see Manually Configuring IP Settings on page 46 If you are running IPL send this command to the printer lt STX gt lt SI gt wt lt ETX gt If you are
67. e used It requires the sum of the label length d and the label gap e to be larger than 7 mm 0 28 in that batch printing is used and that no pull back of the media is performed Intermec does not guarantee that such short labels will work but it is up to users to test this in their unique application yor Note Under ideal circumstances a minimum label length of 4 mm Label Gap e Measurement Value Maximum 21 3 mm 0 83 in Recommended 3 0 mm 0 12 in Minimum 1 2 mm 0 05 in PM4i Mid Range Printer User s Manual 123 Appendix A Specifications The Label Stop Sensor LSS must be able to detect the extreme front edges of the labels aii Self Adhesive Labels Media Type Set media type to one of these values e Fingerprint LABEL w GAPS e IPL GAP 124 PM4i Mid Range Printer User s Manual Appendix A Specifications Tickets With Gaps Gap Stock Media Width a Measurement Value Maximum 114 3 mm 4 50 in Minimum 25 0 mm 1 00 in Copy Length b Measurement Value Maximum length between slots Dependent on SDRAM size Minimum length between slots 8 0 mm 0 32 in Note Under ideal circumstances a minimum ticket length of 4 mm 0 16 in could be used It requires the sum of the copv length b and the detection slit height e to be larger than 7 mm 0 28 in that batch printing is used and that no pull back of the media is performed Intermec does not guar
68. e variables permit to change the printer s model name The web server only recognizes the following model names e PF2i e PF4i e PM4i e PX4i e PX61 The web server checks the available hardware and then displays the correct model name in the web page If the page has to show a different name of the printer the web style guide file has to contain the optional variable printer your name Optional Variables Reference Table Variable Description Comments alco Active link color ALINK attribute of BODY tag BGLI Background image link BACKGROUND attribute of BODY tag heon Help on enables a help link on the page If this parameter is in the webstyle guide file the variables heli and hena must have a value heli Help link link associated to the Help tag hena Help link name the label to be shown on the web page PM4i Mid Range Printer User s Manual Appendix D Advanced Configuration Optional Variables Reference Table continued Variable Description Comments lico Link color LINK attribute of BODY tag suon Support link on enables a support link on If this parameter is in the page the webstyle guide file then the variables suli and suna must have a value suli Support link this is the link associated withe the support tag suna Support link name this is the label to be shown on the web page teco Text color TEXT attribute of the BODY tag vico Visited link color x
69. ead lift lever clockwise to raise the printhead and release the ribbon YD Printhead lift lever Printhead 9 Manually advance the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight PM4i Mid Range Printer User s Manual 35 Chapter 1 Using the Printer 10 Turn the printhead lift knob counterclockwise to engage the printhead Printhead lift lever Printhead 11 Close the front door and media cover 12 Set the Paper Type to Thermal Transfer Ribbon TTR a On your printer s keypad press Ge to enter the Setup menu b Ifyou are using Fingerprint go to Media gt Paper Type gt Transfer If you are using IPL go to Media gt Paper Type gt TTR c Press Enter d Press Gee to exit the Setup menu 36 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer Printing a Test Label You can print a test label perform a testprint to e make sure that your printer is working properly e get your printer s setup hardware and network information e get RFID tag information e check print quality and determine which adjustments to make To perform a testprint 1 Press w to enter the Setup menu and use the keypad to go to the TESTPRINT menu e Ifyou are running Fingerprint go to SETUP gt PRINT DEFS gt TESTPRINT e Ifyou are running IPL go to SETUP gt TEST SERVICE gt TESTPRINT gt CONFIG 2 Select a testprint to
70. ed 1321 No tag found 1322 Access outside tag memory 1323 Tag format error 1324 RFID inactive 1325 Not supported by tag type 1326 RFID module too hot 1327 RFID duty cycle exceeded 1328 RFID lock error Tag cannot be locked 1329 RFID access error Tag is locked Note If you are using Intermec Direct Protocol error codes 1320 to 1329 are supported and displayed with the error text When you reset the printer you return it to the factory default settings Resetting the printer removes all files used to store settings But it does not reset settings that have already been read when the files So wireless communication settings such as SSID and keys retain their values from the previous start However the next reboot resets them to the factory default values 96 PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Resetting the printer also does not change the selected printer language Fingerprint IPL ZSim or DSim There are two ways to reset the printer e Insert a special CompactFlash memory card and restart the printer e Use the printer s keypad To reset the printer using the keypad 1 Turn off the printer 2 Open the right cover and lift the printhead 3 Turn on the printer and press and hold the Gi kev until the printer beeps 4 Quickly press the following keys in sequence VWO The following message appears Factory Default Enter Yes ESC N
71. ed to send the following command several times for the wireless station to connect setup wlan ACTIVE 1 lt ETX gt Configuring 802 11 Wireless Security Using IPL Use the following procedures to configure 802 11 wireless security parameters on your printer using IPL To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID lt STX gt lt ESC gt x Su p pass admin lt ETX gt lt STX gt lt SI gt ws SSID Xxxxx lt ETX gt where xxxxx can be from 0 to 32 ASCII characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character If you have changed the password you will need to use your password instead of pass log Note The default password for logging in as an admin is pass 2 Send the following commands to configure the WEP keys The following example sets WEP key 1 to 01234 and enables WEP key 1 lt STX gt lt SI gt ws WEP1 0x3031323334 lt ETX gt lt STX gt lt SI gt ws WEP KEY 1 lt ETX gt 3 Send the following command to activate the settings lt STX gt lt SI gt ws ACTIVE 1 lt ETX gt PM4i Mid Range Printer User s Manual 53 Chapter 2 Connecting the Printer 54 To configure the printer to use WPA PSK or WPA2 PSK mode 1 Send the following commands to login as an admin and set the SSID lt STX gt lt ESC gt x su p pass admin lt ETX gt l
72. ee Connecting the Printer to a PC Through the Serial Port on page 42 2 Send the following commands to permanently assign the IP address subnet mask default router and name server setup network IP selection manual setup network IP address xxx xxx xxx xxx l setup network netmask Xxx xXxXxX XxXX XXX setup network default router XXX XXX XXX XXX setup network nameserver XXX XXX XXX XXX where xxx is a number from 0 to 255 3 Disconnect the printer from the PC 4 On your PC enter the IP address of the printer in the address field of your web browser for example http 10 200 27 94 and press Enter The home page of the printer appears To configure the IP settings serially using IPL 1 Connect the printer to your PC using a serial cable For help see Connecting the Printer to a PC Through the Serial Port on page 42 46 PM4i Mid Range Printer User s Manual 2 w Chapter 2 Connecting the Printer Send the following commands to permanently assign the IP address subnet mask default router and name server lt SI gt snn m1 m2 where nis the IP address of the printer in the format n n n n where n is a number from 0 to 255 m1 is the subnet mask address in the format n n n n where n is a number from 0 to 255 m2 is the router address in the format n n n n where n is a number from 0 to 255 Note You must specify at least two of the three parameters for the command to take
73. effect Disconnect the printer from the PC On your PC enter the IP address of the printer in the address field of your web browser for example http 10 200 27 94 and press Enter The home page of the printer appears Setting Up 802 11 Radio Communications If your printer has an optional 802 11 b g radio you can transfer and receive data using wireless communications This manual assumes that you have already set up your wireless communications network including your access points This section describes how to set up wireless security on your printer The printer supports these authentication modes none WEP 64 bit and 128 bit WPA Personal and Enterprise mode 802 1x authentication WPA2 Personal and Enterprise mode 802 1x authentication Note WPA and WPA2 Enterprise mode currently support PEAP TTLS LEAP and EAP FAST For LEAP authentication the printer supports Open EAP but does not support Network EAP PM4i Mid Range Printer User s Manual 47 Chapter 2 Connecting the Printer To set up the printer to work in your wireless network you need e aserial cable e aPC running Windows or Linux e PrintSet PrintSet is available on the CD that ships with your Printer For the latest version of PrintSet go to the Downloads page of the Intermec web site at www intermec com e optional Serial port software such as HyperTerminal If you are using IPL commands with HyperTerminal you may want to be abl
74. er to factory default settings the printer uses these values The commands are grouped by function and reflect the organization of the IPL and Fingerprint setup menus For detailed information on most of the commands see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual Fingerprint Default Configuration Ser Com uart1 Parameters Parameter Default Value Baud rate 9600 Character length 8 Parity None Stop bits 1 Flow control RTS CTS Disable ENQ ACK Disable XON XOFF data to host Disable XON XOFF data from host Disable New line CR LF Receive buffer 1024 bytes Transmit butter 1024 bytes Net Com net1 Parameters Parameter Default Value New line CR LF COM Parameters Parameter Default Value USB keyboard US 134 PM4i Mid Range Printer User s Manual Appendix B Default Settings Network Parameters Parameter Default Value IP selection DHCP BOOTP IP address N A Netmask N A Default router N A IPv6 selection Auto IPv6 address N A Nameserver N A Nameserver6 N A DHCP response Broadcast MAC address N A Network type Ethernet if no 802 11 radio is installed Wireless 802 11 if an 802 11 radio is installed RFID Parameters Parameter Default Value Mode Enable Tagadjust 0 Retries 1 Voidtext N A Fieldstrength 100 Feedadjust Parameters Parameter Default Value Startadjust 0 Stopadjust 0 PM4i Mid Range Printer User s Manual 135 Appendix B
75. es installed in your printer the firmware adds the necessary setup parameters to the Setup tree PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Starting point SETUP PRINT DEFS SER COM UART3 The Main Menus in Setup Mode for Fingerprint Starting point SETUP CONFIGURATION SETUP TEST SERVICE The Main Levels of the Setup Menu in IPL For more information on the IPL and Fingerprint menu svstems see Appendix C Fingerprint and IPL Setup Menus on page 141 PM4i Mid Range Printer User s Manual 63 Chapter 3 Configuring the Printer Configuring Your Printer From the Printer Home Page If you are using an Ethernet or 802 11 wireless connection you can change configuration settings from your printer s home page network and obtained an IP address For help see Connecting the Note Xou should have alreadv connected vour printer to vour Printer to Your Network on page 44 To access your printer s home page 1 Start your web browser application 2 Inthe address field enter the IP address of your printer 3 Press Enter Your printer s home page appears Intermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support EasyCoder PM4i Name WINS JINTERMEC26A117 Firmware Version IMCS 1946 19 Aug 09 09 55 55 Active Command Set Fingerprint 8 77 0 MAC Address 00 10 c0 26 a1 17 IP Address 10 200 27
76. essage 95 no tag found error message 88 95 96 non adhesive strip media specifications 120 not supported by tag type error message 95 o optional environment variables web style guide 154 out of paper error message 87 out of transfer ribbon error message 87 p paper cutter accessory 129 paper fault error message 90 paper out error message 90 paper sensor accessorv 129 parallel port pins and descriptions 119 using to connect printer to PC password changing with web page 68 home page 45 pause button described 6 peel off printing loading media 15 performing a testprint 37 physical specifications 114 power LED described 6 power specifications 114 power supply over temperature error message 89 91 press feed error message 90 pressure arm adjusting 98 print button described 6 Print Defs menu Fingerprint 145 print engine settings configuring print speed configuring 65 print width max and min 115 161 printer accessories 129 adjusting 97 break shaft 104 LSS 99 LTS 105 pressure arm 98 printhead pressure 102 back view 3 choosing network type from the screen 80 configuring 62 79 from screen 62 from the home page 64 using commands 78 using PrintSet 77 using SmartSystems Foundation 78 connecting to a PC 42 44 through the IEEE 1284 port 43 through the serial port 42 through the USB device port 43 connecting to your network 44 directories Fingerprint file system 150 file system
77. f the arm is difficult to move lift the printhead and pull L Note Move the pressure arm at the part closest to the screw notat the printhead bracket free from the magnet in the arm 4 When the pressure arm is centered tighten the nut to secure the arm 5 Adjust the edge guides Adjusting the Label Stop Sensor The label stop black mark sensor LSS is a photoelectric sensor that controls the printer s media feed by detecting gaps between labels or slots or black marks in continuous stock depending on the printer s media type setup The LSS must be aligned with the gaps slots or black marks If you are using irregularly shaped labels align the LSS with the front tips of the labels PM4i Mid Range Printer User s Manual 99 Chapter 4 Troubleshooting and Maintaining the Printer The LSS can be moved laterally from the inner edge of the media path to 57 mm 2 24 in outward which corresponds to the center line of full width media One part of the sensor is on the upper media guide and the other part of the sensor is under the lower guide To adjust the LSS 1 Use a slotted screwdriver to turn the adjustment screw e Rotate the screw clockwise to move the sensor toward the center section e Rotate the screw counterclockwise to move the sensor outward away from the center section Point of detection FT Adjustment screw 2 Look at the print mechanism from the front with the printhead lifted to make sure th
78. fntermec PMa Mid Range Printer Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2008 2010 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries This produ
79. ge Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Understanding Error Messages Use the following tables to troubleshoot common error messages you may see displayed on your printer s screen Keep in mind that some error messages e are specific to the type of firmware you are running e have corresponding error numbers e cause the Intermec Ready to Work indicator to blink or turn off Fingerprint Error Messages Ready to Work Error Message Description Indicator Status Number Out of paper The printer is out of paper Load a new roll of media Blinking 1005 For help see Loading Media on page 9 Next label not Next label not found Blinking 1031 found Label not Label not taken Blinking taken Out of The printer is out of transfer ribbon Load a new roll Blinking 1027 transfer of ribbon For helps see Loading Ribbon on ribbon page 31 Transfer This is not an error condition This message briefly Blinking 1058 ribbon is appears after a new roll of transfer ribbon is installed installed Head lifted The printhead is lifted Lower the printhead Blinking 1022 Cutter does Open and shut the cutter Blinking 1059 not respond Cutter errorl Open and shut the cutter Blinking 1701 Cutter error2 Open and shut the cutter Blinking 1702 Cutter error3 Open and shut the cutter Blinking 1703 Cutter open Shut the cutter 1704 LSS too high This error can occur when you run a test feed Blin
80. gerprint go to Media gt Paper Type gt Transfer If you are using IPL go to Media gt Paper Type gt TTR 3 Press Gren 4 Press Gew to exit the Setup menu The transfer ribbon breaks Try these possible solutions in order e Make sure that your media setting is appropriate for the type of media you are using e Make sure that the ribbon is fitted correctly Reload the ribbon For help see Loading Ribbon on page 31 e The energy control may be faulty For help contact your Intermec service representative The transfer ribbon wrinkles Try these possible solutions in order e The ribbon break shaft may not be adjusted correctly For help see Adjusting the Ribbon Break Shaft on page 104 e You may need to adjust the media edge guide For help see Loading Media on page 9 The printhead pressure may be too high Decrease the printhead pressure For help see Adjusting the Printhead Pressure on page 102 PM4i Mid Range Printer User s Manual 93 Chapter 4 Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions continued Problem Possible Solution The media feed is not working Try these possible solutions in order properly e The media characteristics may have changed Press the BO button One of these parameters may not be properly configured Label rest dots Media type or LSS position Verify the settings for these parameters e The sensors may be d
81. ibbon during printing value Default Setup Returns the printer to factory default settings Passwords alerts and the selected application are not changed Reboot Reboots the printer Print Test Label Prints the predefined test label you choose Command Sets the command language to Fingerprint Direct Language Protocol IPL ZSim or DSim You need to reboot the printer for the change to take effect Fingerprint Defines the application to run as the default on startup Application You need to reboot the printer for the change to take effect Standard I O Defines the port the printer listens to You need to reboot the printer for the change to take effect 66 PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Configuring Alerts Use the Alerts page to view and change the printer alert settings To configure alerts 1 Click Printer gt Alerts 2 Change the alert settings e From the Setting list choose Enabled or Disabled e Inthe text field specify a Delay repeat e Inthe Delay Unit list select seconds or occurrences e Inthe Message text field enter a message 3 Select the Notification method 4 Click Submit Settings Use the following table to understand the Alert Settings Understanding the Alert Settings Setting Label Not Taken Fingerprint only Cutter Error Head Lifted Out of Ribbon Pause Mode Setup Mode Error Condition Fingerprint only Applicat
82. ible solutions in order printout e There may be foreign particles on the media Clean or replace the media e Make sure that your media and ribbon are compatible e Make sure that you are using high quality media and ribbon e The contrast may be too low Try increasing the contrast e The printhead may be worn Replace the printhead For help see Replacing the Printhead on page 111 e The platen roller may be worn For help contact your Intermec service representative The printout is dark overall Try these possible solutions in order Or e Make sure that your media setting is appropriate for the There is excessive bleeding on the type of media you are using media e The contrast may be too high Try decreasing the contrast The printhead pressure may be too high Decrease the printhead pressure For help see Adjusting the Printhead Pressure on page 102 e The printhead voltage may be incorrect or the energy control may be faulty For help contact your Intermec service representative There are dark lines along the media There may be foreign particles on the printhead Clean the path printhead For help see Cleaning the Printhead on page 109 There are white vertical lines on the Try these possible solutions in order printout e There may be foreign particles on the printhead Clean the printhead For help see Cleaning the Printhead on page 109 e There may be missing dots on the p
83. ided in the documentation that came with your RFID kit Accessories for the Printer You can use these accessories sold and ordered separately with the PMAi To order accessories contact your local Intermec sales representative Integral Liner Takeup Unit Use this accessory which comes with a guide shaft for peel off self strip printing Paper Cutter Use this accessory to cut off continuous paper based stock or liner between labels You can collect the cut off labels tickets or tags in an optional tray If you are running Fingerprint or Direct Protocol you can control the paper cutter using the commands CUT CUT ON and CUT OFF For help see the Intermec Fingerprint Command Reference Manual Media Supply Hub Use the rotating media supply hub for media roll cores with an internal diameter of 38 to 40 mm 1 5 in Paper Sensor You can use the paper sensor with a rotating media supply hub to detect when the remaining media supply has reached a preset minimum diameter You can set this diameter in Setup mode Media Roll Retainer Use the media roll retainer with a rotating media supply hub to keep large media rolls in place With the media roll retainer installed you can only use media with a maximum width of 100 mm 3 9 in PM4i Mid Range Printer User s Manual 129 Appendix A Specifications 130 76 mm 3 in Adapter Use the 76 mm 3 in adapter with a rotating media supply hub to use media rolls with
84. ion Break Fingerprint only Description Sent when the printed label is not taken from the printer This setting applies to label and ticket media and requires an optional label taken sensor There was an error related to the label cutter A printer job was sent to the printer while the printhead was lifted You have thermal transfer ribbon selected and the printer is out of ribbon The printer is in Pause mode The printer is in Setup mode An error has occurred in the Fingerprint application The error does not have to be critical to the print job for the printer to send this alert A running Fingerprint application has been interrupted manually or because of an error PrintJob Complete The print job has been successfully completed Fingerprint only PM4i Mid Range Printer User s Manual 67 Chapter 3 Configuring the Printer 68 Understanding the Alert Settings continued Setting Description Odometer Count 1 The amount of media printed has reached a preset amount measured in meters or in number of labels The Delay repeat setting represents how often the alert message will be sent when the preset value is reached Notification The method used to send an alert message You can Method choose from mail SNMP trap or both Configuring General Network Settings Use the General network page to view the printer name change passwords and set restrictions To configure general network settings 1 Click
85. irty Clean the media guides For help see Cleaning the Media Guides on page 107 e The sensors may need to be replaced For help contact your Intermec service representative Networking Problems and Possible Solutions Problem Possible Solution Iam having problems with my Try these possible solutions Ethernet or 802 11 radio network Make sure that your network cable is connection A e securelvconnected to your printer e astraight pin to pin cable not a crossover cable e Make sure that your PC is correctly configured for and connected to your network e Make sure that your printer is correctly configured for your network I cannot connect to my printer If you are connecting your printer with a crossover network home page cable you may need to disable the web browser s proxy settings on your computer to access your printer s home page RFID Problems and Possible Solutions Problem Possible Solution I loaded my printer with RFID After you load RFID media restart the printer or run a media but it is not writing to the TESTFEED to let the printer identify the RFID media type tags 94 PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions continued Problem The RFID kit is installed but RFID does not appear in the setup tree When I try to set RFID MODE to ENABLE I get one of these error messages e
86. ix C Fingerprint and IPL Setup Menus IPL Setup Menus Use this section to learn about the IPL setup menus and options IPL Main Level Setup Menu SETUP gt SETUP p gt SETUP gt SETUP gt SETUP P SETUP gt SETUP SER COM lt q com 4 NETWORK 4 RFID 4 TEST SERVICE 4 MEDIA lt q CONFIGURATION IPL Ser Com Menu SETUP SER COM VA SER COM gt SER COM gt SER COM gt SER COM LA SER COM BAUDRATE 4 DATA BITS 4 PARITV 4 STOP BITS 4 PROTOCOL WA VA VA VA VA BAUDRATE L DATA BITS PARITV STOP BITS i 9600 8 NONE 1 X XOFF T9200 7 EVEN 2 XON XOFF STATUS 38400 ODD STANDARD 57600 SPACE 115200 1200 2400 8 IPLCOM Menu COM USB KEVBOARD VA USB KEYBOARD i l SWEDISH FRENCH GERMAN USER DEFINED 146 PM4i Mid Range Printer User s Manual Appendix C Fingerprint and IPL Setup Menus IPL Network Menu VA NETWORK P gt NETWORK p gt NETWORK P gt NETWORK P NETWORK IP SELECTION lt IP ADDRESS lt q DEFAULT ROUTER lt q 1PV6 SELECTION lt q IPV6 ADDI VA VA VA VA VA VA IP SELECTION IP ADDRESS
87. king 1007 without any media installed or if you have incorrect media settings Load the printer with media and select the appropriate media type For help see Loading Media on page 9 PM4i Mid Range Printer User s Manual 87 Chapter 4 Troubleshooting and Maintaining the Printer Fingerprint Error Messages continued Ready to Work Error Message Description Indicator Status Number LSS toolow This error can occur when you run a test feed Blinking 1008 without any media installed or if you have incorrect media settings Load the printer with media and select the appropriate media type For help see Loading Media on page 9 Testfeed not The printer did not perform a test feed before it Blinking 1606 done printed out test labels Performing a test feed calibrates the sensor To perform a testfeed press the O button No RFID The optional RFID interface is not installed in the Blinking 1320 support printer installed No tag found No RFID tag has been found Blinking 1321 Pause Mode The print job is paused Blinking Entered Setup Mode The printer is in Setup mode Off Entered IP link error No network connection Blinking IP The printer is trying to acquire an IP address from Blinking configuration the network Wait for the printer to complete the error task before taking any action Generic DP In Direct Protocol you can enable error handling for Blinking error specific errors using the ERROR statement When erro
88. l 19 Chapter 1 Using the Printer Media and Liner Path 8 Insert the start of the liner under the lip of the takeup hub then rotate the hub counterclockwise a few turns to wind up some of the liner Takeup hub lip 20 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer 9 Turn the printhead lift lever counterclockwise to engage the printhead Printhead i gt ABN ie Printhead lift lever 10 Adjust the position of the green edge guide so the media is guided with a minimum of play Lock with the nut PM4i Mid Range Printer User s Manual 21 Chapter 1 Using the Printer 11 Adjust the position of the edge guide on the label slack absorber according to the width of the media AN Edge guide ae 12 Close the peel off assembly and media cover 13 Adjust the Label Taken Sensor LTS so that the media feeds correctly a On your printer s keypad press Ge to enter the Setup menu b Ifyou are using Fingerprint go to PRINT DEFS gt LTS gt LTS ADJUST If you are using IPL go to CONFIGURATION gt LTS CALIBRATION and press c Press to self calibrate the LTS d When you are prompted remove your test label e Press Gnter 14 Your printer is configured for Peel Off mode Press Gew to exit the Setup menu 22 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer Loading Media for Cut Off Printing You can install the automatic paper
89. le system Device Tree Structure This illustration shows the device tree structure of the printer root c m ADMIN boot card1 dev pffs rom images Z z secure tmp Devices and Directories 150 The file system of the printer is case sensitive which is important because filenames in Fingerprint commands are translated into capital letters by default Directories or files with lowercase names are inaccessible for Fingerprint commands and programs PM4i Mid Range Printer User s Manual Appendix D Advanced Configuration The commands you use depend on how you navigate the printer file system e Ifyou are accessing the printer through an FTP client or a web browser you can easily navigate through the different devices and directories Lowercase letters are not an issue for FTP or a web browser e Ifyou are accessing the printer through raw TCP net1 you use Fingerprint to communicate with the printer Because Fingerprint commands are translated into uppercase letters you are restricted from accessing devices and directories with lowercase names For more information on using Fingerprint see the Intermec Fingerprint Command Reference Manual root The root node is write protected to preserve the device and file structure of the printer c or c c is the user file system You can create directories here to store files such as programs fonts and images c ADMIN or c ADM
90. lift lever counter clockwise Printhead PM4i Mid Range Printer User s Manual 13 Chapter 1 Using the Printer 7 Adjust the position of the green edge guide so the media is guided with a minimum of play Lock with the nut 8 Adjust the position of the edge guide on the label slack absorber according to the width of the media Label slack absorber Edge guide a 9 Close the front door and media cover making sure that the media runs through the slot in the front door 10 Press the BO button to advance the media and adjust the media feed Tear off the media by pulling it downwards 14 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer Loading Media for Peel Off Printing In peel off or self strip mode self adhesive labels are separated from the liner immediately after printing Peel off printing e can only be used for self adhesive labels with liner e requires the optional peel off assembly e cannot be performed with the optional fanfold guide installed e sets high demands on the media such as label stiffness release characteristics of the adhesive and liner and resistance against electrostatic charging Consult your media supplier or test the media to make sure that it is suitable for your application e may limit registration performance when printing on labels that have a label length of less than 25 mm 1 in You can also install an optional label taken sensor so that th
91. lues depending on the type of media you choose e To write to Gen 2 RFID tags using the TAGFIELD command set the start and length parameters to even numbers e For printers running IPL e Start with the sensitivity set to 565 You may need to adjust this value depending on the type of media you choose e To write to Gen 2 RFID tags set the start and length parameters of the RFID tag field setup command a to even numbers For help configuring RFID parameters see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual PM4i Mid Range Printer User s Manual 2 Connecting the Printer This chapter contains these sections e Connecting the Printer to Your PC e Connecting the Printer to Your Network e Connecting Peripherals to the USB Host Port Chapter 2 Connecting the Printer Connecting the Printer to Your PC You can easily connect the PM4i to your PC using one of these ports e RS 232 serial port e USB device port e IEEE 1284 communications port optional Connecting the Printer to a PC Through the Serial Port You can use a serial connection to communicate with your PC and run PrintSet LabelShop or InterDriver You can also use the serial port to send commands directly to the printer through a terminal connection for instance with Telnet Before you can establish a serial connection make sure that the settings on the PC match those of your printer Serial Port Setting
92. mail will be returned to this address if the recipient is unreachable To prevent e mail bounces when the recipient is unreachable leave this field empty e To address The recipient of alert messages To enter several addresses separate them with a comma or a semicolon Configuring SNMP Settings Use the SNMP page to view and change SNMP settings To configure SNMP settings 1 Click Network Admin gt SNMP 2 Change the SNMP settings 3 Click Add to add trap settings You can define up to four authentication failure traps After you add a trap it appears in the Trap Address Settings list You can edit or delete each trap in the list by clicking Edit or Delete 4 Click Submit SNMP settings PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Use the following table to understand SNMP settings Understanding the SNMP Settings Setting Description Read Community Community with rights to read the SNMP MIBs Read Write Community with rights to read and write SNMP MIBs Community Username Username when using SNMPv3 The default value is initial Authentication Key The authentication key for SNMPv3 The default value is auth_key Encryption Key The privacy key for SNMPv3 The default value is priv_key System Name Administrative name for the SNMP node Authentication Defines if a trap is sent when an unauthorized SNMP Failure Trap request tries to access the printer
93. mark the cursor moves to the left LSS AUTO i PM4i Mid Range Printer User s Manual 101 Chapter 4 Troubleshooting and Maintaining the Printer 10 Ifthe LSS does not move as described in Steps 8 and 9 make sure that the cursor position is accurate Refresh the cursor position by pressing the Cv key the LSS is laterallv aligned with the slots or black marks both the upper and lower parts of the LSS are aligned with each other the transfer ribbon is properlv loaded so it does not interfere with the LSS For help see Loading Ribbon on page 31 the LSS guides are clean and free from stuck labels or other objects that mav interfere with the light that goes from one part of the LSS to the other For help see Cleaning the Printer on page 106 the media does not have some kind of preprint that mav disturb detection there is enough difference between the black marks and the surrounding areas the liner is transparent enough the LSS works properlv with another tvpe of media Adjusting the Printhead Pressure The pressure of the thermal printhead against the direct thermal media is factorv adjusted But vou mav need to adjust the printhead pressure to accommodate thicker or thinner media 102 Note Do not use a higher printhead pressure than necessarv because it mav increase the wear of the printhead and shorten its life PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting
94. n troubleshooting 94 security setting from web page 74 802 1x configuring from web page 75 settings described 76 A accessories printer 129 adjusting LSS position 99 LTS 105 pressure arm 98 printhead pressure 102 ribbon break shaft 104 advanced configuration 149 alerts configuring from web page 67 settings described 67 application break error message 89 application load error error message 88 authentication modes supported 47 Automatic Provision PAC turning on or off 76 Avalanche configuring from web page 73 settings described 74 back view of printer 3 bar code scanner connecting to printer 58 batch takeup label taken sensor accessory 130 loading media 15 23 blank printout troubleshooting 93 bleeding troubleshooting 92 buttons understanding 6 c calibrating the sensor 90 CF card font card accessory 130 protection plate accessorv 131 using to download fonts and graphics 83 using to upgrade firmware 81 changing command language 4 Class 1 tag troubleshooting 96 cleaning exterior 107 media guides 107 printhead 109 COM menu Fingerprint 143 IPL 146 command language changing from the Setup menu 4 changing from web page 65 selecting at startup 3 communications page 65 ports and options 114 setting up 802 11 radio 47 setting up Ethernet 44 settings configuring 65 compressed printout troubleshooting 93 configuration advanced 149 menu IPL 148 settings changing 62 79 cont
95. n this location You may want to use tmp instead of c to temporarily store data because data can be written to SDRAM faster than to the flash memory Customizing the Printer Home Page The easiest way to modify the appearance of the printer web page is to create an HTML file called INDEX HTM on the device c with custom designed logo and colors From this file you can easily link to the printer configuration pages The web server generates these web pages with dynamic information on the fly This process makes the real time generated pages of the printer appear in the Intermec style The colors and logo of the customer are ignored 152 PM4i Mid Range Printer User s Manual Appendix D Advanced Configuration Web Style Guide Files The printer network cards customizes the default web pages by changing the configuration of the engine that generates the pages While generating the pages the web server accesses configuration parameters like the background color the name of logos to display on the page and generates the HTML code Default configuration of these parameters makes the printer s web page appear in the Intermec style with corporate colors and logos When changing the parameters the web pages are permanently customized Customization of these parameters has to be done in specific files called Web Style Guide Files assigning user defined values to several support environment variables Web
96. nge Printer User s Manual ix Contents x PM4i Mid Range Printer User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document condition or statement that must be strictly observed to avoid f A warning alerts vou of an operating procedure practice death or serious injurv to the persons working on the equipment Warning A caution alerts vou to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warrantv Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty PM4i Mid Range Printer User
97. nge network settings Fingerprint only Defines who may change the network node in the setup This setting is not supported if you are setting up the printer from its internal keyboard Users allowed to change wireless settings Defines who may change WLAN or 802 1x settings Configuring Mail Settings Use the mail settings page to view and change e mail SMTP server settings To configure mail settings 1 Click Network Admin gt Mail 2 Select the mail server settings and enter mail addresses 3 Click e Submit Mail Settings to send the changes to the printer e Submit amp Send test mail to send the changes to the printer and test your new settings PM4i Mid Range Printer User s Manual 69 Chapter 3 Configuring the Printer 70 Use the following table to understand the mail settings Understanding the Mail Settings Setting Mail SMTP Server Mail addresses Description Choose a configuration method for your mail server settings SMTP settings from DHCP Choose this setting if you want the printer to receive settings automatically from your DHCP server This setting requires that you choose DHCP and IP Selection in the TCP IP section Manual settings Choose this option to manually configure the Mail Server address and port The default port is 25 Defines the e mail addresses to use when the printer sends alert messages From address The address that displays as the sender of alert messages E
98. nner 58 connecting keyboard 58 connecting peripherals 57 USB mass storage device using to download fonts and graphics 83 using to upgrade firmware 81 using with printer 57 V views printer 3 Ww Wavelink Avalanche configuring from web page 73 weak printout preventing 98 troubleshooting 91 web page creating a web style guide 156 customizing the home page 152 modifying printer 149 style guide content 153 style guide files 153 using to configure printer 64 using to upgrade firmware 82 Web Shell settings configuring 65 described 66 web style guide files 153 WEP configuring with Fingerprint 50 configuring with IPL 53 keys 74 web page setting and description wireless LAN configuring from web page 74 wireless security configuring from web page 74 configuring with Fingerprint 50 configuring with IPL 53 WPA 75 configuring with Fingerprint 51 configuring with IPL 54 WPA2 configuring with Fingerprint 51 configuring with IPL 54 WPA2 PSK configuring with Fingerprint 50 configuring with IPL 54 WPA PSK 75 configuring with Fingerprint 50 configuring with IPL 54 wrinkling troubleshooting 104 write protected ISO 18000 6B tag 96 Z ZSim command language changing 4 described 3 PM4i Mid Range Printer User s Manual flatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2010 Intermec Technologies Corporation
99. nner authentication method e PAP TTLS only MSCHAPv2 EAP MSCHAPv2 e EAP MDS e EAP GTC Specify the EAP identity passed in the clear The default is anonymous The Protected Access Credential PAC setting is used to specify the PAC file used by EAP FAST authentication This setting is automatically filled up by the printer if ACQUIRE_PAC is enabled and current installed PAC file fails authenticating the printer to the network You can manually import a PAC file using a pass phrase the same way you install a certificate Set Automatic PAC file Provisioning to on or off The common name of the installed root CA certificate You can also specify a different certificate provided that it has already been installed on the printer by entering the path to the new certificate in this field Ifa pass phrase is required add it to the end of the path in the form of passphrase Specify common names If you specify one common name the server certificate common name must match this name for authentication If you specify two common names the server certificate common name must match at least one of them The default is any common name PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Understanding the 802 1x Settings continued Setting Description Server Certificate Enables certificate validation Specifies whether or not Validation TTLS to check if the installed CA certificate is the r
100. nsert the USB storage device in the appropriate slot on the back of your printer On the display screen one of the following status messages briefly appears e USB memory stick connected e USB memory stick not supported storage device remove and reinsert the USB storage device To manually verify the USB storage device is supported see Using a USB Mass Storage Device on page 57 log Note If no status message appears when you insert the USB 3 Insert the USB storage device in the appropriate slot on your PC 4 Inthe root directory of the USB storage device create a folder named upgrade 5 Copy the firmware binary upgrade file to the upgrade folder on the USB storage device filename can have up to eight characters and a bin extension b Note The printer supports 8 3 binarv filenames which means the 6 Insert the USB storage device in the appropriate slot on the back of your printer The upgrade starts On the display screen the status message Time Out appears 7 When the upgrade is complete the status message Check Integrity appears Remove the USB storage device You may need to restart your printer To upgrade using a serial or USB connection e Use Fingerprint or IPL commands to send the upgrade file to your printer For help see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual To upgrade using an Ethernet or 802 11 network connection 1 Star
101. nt language you use the SETUP command followed by the node subnode and parameters setting This Fingerprint example sets the media setting to labels with gaps SETUP MEDIA MEDIA TYPE LABEL w GAPS If your printer uses the IPL language you would send this command lt STX gt lt SI gt T1 lt ETX gt To see the node subnode and parameters for Fingerprint and IPL see Appendix C Fingerprint and IPL Setup Menus on page 141 Fingerprint automatically sends feedback to HyperTerminal as you type If you want to see what you are typing with IPL you need to perform the following procedure To see IPL commands as you type 1 From the HyperTerminal menu select File gt Properties gt the Settings tab 2 Click the ASCII Setup button 3 Select Echo typed characters locally 4 Click OK twice For more information on how to change configuration settings see either the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual Configuring Your Printer Using SmartSystems Foundation 78 SmartSystems Foundation is an Intermec software platform that lets you manage all of your SmartSystems enabled devices simultaneously from a central server The SmartSystems Console displays all SmartSystems enabled computers and peripherals in your network PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Through the Console you can e drag and drop configuration bundles OS upda
102. o 5 Within 10 seconds press e to reset the printer to its factory default settings The parameters are reset and the printer continues the normal startup process If you do not press me within 10 seconds the normal startup continues and the printer is not reset Adjusting the Printer You may need to adjust your printer to accommodate your printing needs or improve performance You can adjust the e pressure arm e label stop sensor LSS position e printhead pressure e ribbon break shaft e label taken sensor PM4i Mid Range Printer User s Manual 97 Chapter 4 Troubleshooting and Maintaining the Printer Adjusting the Pressure Arm The printer is factory adjusted for full size media width If you are using media that is less than full width Intermec recommends that you adjust the position of the pressure arm so that it is centered on the media and provides even pressure A poorly adjusted pressure arm may be detected by a weaker printout on either side of the media path To adjust the pressure arm 1 Open the front and side doors Media cover Front door 98 PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer 2 Loosen the nut that secures the pressure arm Upper label stop sensor Pressure arm Center of media Edge guide 3 Move the pressure arm inward or outward until the arrow on the tip of the arm is centered with the media the tip I
103. o complete the task before taking any action No Printhead Printhead not found Off Rebooted Off Initializing Off Printer crash In most instances when the printer Off crashes the screen is reset which causes the Intermec Ready to Work indicator to turn off Printer turned off Off Maintenance Off Psu Over Power supply over temperature Off Temp Printhead Hot The printhead is overheated and needs to Off cool down Wait for printing to resume automatically Troubleshooting Printer Problems and Finding Solutions Use this section to find possible solutions to printer problems Print Quality Problems and Possible Solutions Problem Possible Solution The printout is weak overall Try these possible solutions in order e Make sure that your media setting is appropriate for the type of media you are using e The contrast may be too low Try increasing the contrast e The printhead pressure may be too low Increase the printhead pressure For help see Adjusting the Printhead Pressure on page 102 e Replace the printhead For help see Replacing the Printhead on page 111 The printout is weaker on one side Adjust the pressure arm For help see Adjusting the Pressure Arm on page 98 PM4i Mid Range Printer User s Manual 91 Chapter 4 Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions continued Problem Possible Solution There are weak spots on the Try these poss
104. oduct Category field the Product Family field and the Product field to help you locate the documentation for your product Patent Information Product is covered by one or more patents There may be other U S and foreign patents pending xiv PM4i Mid Range Printer User s Manual 1 Using the Printer Use this chapter to familiarize yourself with the PM4i printer This chapter contains these sections Learning About the Printer Loading Media Loading Ribbon Printing a Test Label Creating and Printing Labels Printing on RFID Media Chapter 1 Using the Printer Learning About the Printer The PM4i is a rugged label printer that includes integrated USB RS 232 and Ethernet interfaces The PM4i also operates as a smart client eliminating the need for a host PC while retaining the ability to e operate additional hardware such as scanners and other printers e access information from a network host e change as needed with the application for additional functionality What s New This version of the user s manual includes information to support these features e Verify a USB mass storage device is supported by the printer e Using a USB mass storage device to upgrade firmware Identifying the Parts of the Printer Use this section to familiarize yourself with the parts of the printer LEDs Print button Keypad Side door Print mechanism Front door Front View 2 PM4i Mid
105. on or off Sets the roaming reluctancy to 1 2 or 3 Setting the roaming reluctancy to 0 turns off the roaming feature Read only or read write for adhoc connections Shows the current channel being used Read only MAC address of the access point to which the printer is connected Read only Radio signal strength of the access point Read only Speed of the current connection Read only Shows the country short names provided by the 802 11d standard for the currently selected region or country Configuring 802 1x Settings The 802 1x settings page is only available if you have the optional wireless interface installed in your printer Use the 802 1x page to view and change 802 1x security settings To configure 802 1x settings 1 Click Network Admin gt 802 1x 2 View or update your settings 3 Click Submit 802 1x settings PM4i Mid Range Printer User s Manual 75 Chapter 3 Configuring the Printer 76 Use the following table to understand the 802 1x settings Understanding the 802 1x Settings Setting EAP Type Inner Authentication TTLS EAP FAST and PEAP only Outer Name TTLS only PAC Key A ID Info Automatic Provision PAC Root Certificate Server Common Name 1 Server Common Name 2 TTLS and PEAP only Description Choose the Extensible Authentication Protocol EAP type e TTLS e LEAP e PEAP e EAP FAST e Off disables 802 1x security default Choose the i
106. oot of the and PEAP only server certificate Configuring SmartSystems Settings Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number To configure the SmartSystems settings 1 Click Network Admin gt SmartSystems 2 View or change the settings 3 Click Submit SmartSystems settings Configuring Your Printer With PrintSet 8 Note You cannot communicate with the printer using PrintSet through a USB connection To use PrintSet you must be connected serially or through the Ethernet or 802 11 network PrintSet is a printer configuration tool that allows you to easily change your setup parameters You can also use PrintSet s setup wizards to guide you through common configuration tasks To configure the printer with PrintSet 1 Make sure that you have a PC running Microsoft Windows 2000 or later 2 Download PrintSet from the downloads page for the PM4i on the Intermec web site at www intermec com 3 Connect your printer to your PC using a serial cable For help see Connecting the Printer to a PC Through the Serial Port on page 42 PM4i Mid Range Printer User s Manual 77 Chapter 3 Configuring the Printer Configuring Your Printer With Commands Sent From Your PC You can change configuration parameters by sending commands directly to the printer using your terminal program HyperTerminal and a serial or network connection If your printer uses the Fingerpri
107. orporation INTERMEC26A117 Home Configuration Maintenance Support EasyCoder PM4i Name WINS INTERMEC26A117 Firmware Version IMCS 1946 19 Aug 09 09 55 55 Active Command Set Fingerprint 8 77 0 MAC Address 00 10 c0 26 a1 17 IP Address 10 200 27 73 Network Type Ethernet IPv6 Addresses FE80 210 COFF FE26 A117 64 image buffer label png Rtw Setup mode entered RFID Module JIM4 RFID Reader Ver 7 16 915 MHz 7 When you are prompted to enter a login and password The default values are login admin password pass For help using the printer web page to configure your printer see Configuring Your Printer From the Printer Home Page on page 64 PM4i Mid Range Printer User s Manual 45 Chapter 2 Connecting the Printer If your network does not automatically assign an IP address or the Intermec Ready to Work indicator is blinking to indicate a network error you can use PrintSet available on the PrinterCompanion CD or as a download from www intermec com to correct the network settings Manually Configuring IP Settings You can configure the IP settings of your printer by sending Fingerprint or IPL commands through a serial connection After you configure the IP settings you can disconnect the printer from your PC and communicate with the printer using Ethernet communications To configure the IP settings serially using Fingerprint 1 Connect the printer to your PC using a serial cable For help s
108. ossible personal injury or damage to the printer never insert any pointed or sharp objects into the printer Use only the cleaning agents specified in this section Intermec is not responsible for damage caused by any other cleaning materials used on this printer Clean the printer with a cotton swab saturated with alcohol When cleaning or replacing the printhead take precautions to avoid electrostatic discharges PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Follow these guidelines for cleaning the printer e Always remove the power cord before cleaning e Never spray the printer Protect it from water when cleaning the premises e Never use any sharp tools for removing stuck labels The printhead and rollers are delicate Cleaning the Exterior of the Printer Clean the exterior of the printer as needed To clean the exterior of the printer e Wipe external surfaces with a soft cloth slightly moistened with water or a mild detergent Cleaning the Media Guides Both parts of the label stop sensor which controls the media feed are covered by plastic guides The guides are transparent to allow the light to pass between the two parts of the label stop sensor These areas must be kept clean from dust stuck labels and adhesive residue If your printer starts to feed labels in an unexpected way pull out the upper guide check for objects such as dust adhesive residue or la
109. ot affected and the application sets the status For more information see the Intermec Fingerprint Command Reference Manual Printhead not Printhead not found Off found Rebooted The printer has been rebooted Off Initializing The printer is initializing Off Printer crash Printer crash In most instances when the printer Off crashes the screen is reset which causes the Intermec Ready to Work indicator to turn off Printer turned The printer is off Off off Maintenance The printer is upgrading its firmware Wait for the Off printer to complete this task Power supply The power supply is overheated and needs to cool Off 1718 Over down temperature Printhead too The printhead is overheated and needs to cool down Off 1088 hot You need to resend your print job PM4i Mid Range Printer User s Manual 89 Chapter 4 Troubleshooting and Maintaining the Printer IPL Error Messages Ready to Work Error Message Description Indicator Status Number Paper Out The printer is out of paper Load a new roll of media Blinking 1005 For help see Loading Media on page 9 Ribbon Out The printer is out of transfer ribbon Load a new roll Blinking 1031 of ribbon For helps see Loading Ribbon on page 31 Ribbon Fitted This is not an error condition This message briefly Blinking appears after a new roll of transfer ribbon is installed Printhead Up The printhead is lifted Lower the printhead Blinking 1027 Open amp Shut Cutter error 1
110. r raw TCP The default is 9100 NETI Queuing Determines whether queuing for the TCP port is turned on off or enabled for multiple network connections Multi Configuring the Network Type Use the Network Type page to choose whether you are using an Ethernet or wireless 802 11 network To configure the network type 1 Click Network Admin gt Network Type 2 Select either Ethernet or Wireless 802 11 3 Click Submit new settings 4 Reboot the printer for the changes to take effect cannot communicate with the printer using Ethernet You need to change the command through the Setup menu or send a command through a serial connection fe Note Once you change the network type to Wireless 802 11 you Configuring Avalanche Settings Use the Avalanche page to view and change Wavelink Avalanche settings To configure Avalanche settings 1 Click Network Admin gt Avalanche 2 View or update your settings PM4i Mid Range Printer User s Manual 73 Chapter 3 Configuring the Printer 74 3 Click Submit Avalanche settings Use the following table to understand the Avalanche settings Understanding the Avalanche Settings Setting Description Enabler Mode Click one of the option buttons e Disabled Disables Avalanche e Manual settings Enables Avalanche You need to enter the Agent address and Port in the text fields Find agent by broadcast Enables Avalanche and the network connection broadcasts to find the agen
111. ribed 7 off 88 91 internal fanfold guide accessory 130 IP address configuring manually 46 retrieving with DHCP 45 IP configuration error error message 88 91 IP link error error message 88 IP settings configuring serially 46 IPL COM menu 146 command language changing 4 described 3 Configuration menu 148 configuring wireless security 53 default configuration 137 Media menu 148 Network menu 147 RFID menu 147 Ser Com menu 146 Setup menu illustration 63 sounds described 8 Test Service menu 147 using commands to upgrade firmware 82 using to configure network type using to configure the printer 78 using to download fonts and graphics 83 using to serially configure IP settings 46 IPV4 settings web page described 72 IPV6 settings web page described 72 ISO 18000 6B tag write protected 96 K keyboard changing layout 58 configuring layout from web page 65 connecting to the printer 58 Knowledge Central web site 86 L label creating and printing 39 printing test 37 label not taken error message 87 label taken sensor accessory 130 LEDs described 6 line dark troubleshooting 92 missing troubleshooting 92 white troubleshooting 92 loading media batch takeup 15 23 cut off printing 23 described 9 from an external supply 29 LTS 15 23 peel off printing 15 rotating media supply hub 30 self strip printing 15 tear off printing 9 loading ribbon 31 login name home page 45 LSS position adjusting 99
112. rinthead Replace the printhead For help see Replacing the Printhead on page 111 Part of a dotted line is missing Try these possible solutions in order The printhead may be failing Replace the printhead For help see Replacing the Printhead on page 111 e The strobe signal may be failing For help contact your Intermec service representative 92 PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions continued Problem Possible Solution The inner edge of the printout is Try these possible solutions in order missing e The media may not be properly installed or aligned Reload the media For help see Loading Media on page 9 e The small core and supply post may be in the upper position Move the post to the lower position e The X start parameter may be set too low Increase the setting The content on my printout is The print speed may be too high Lower the print speed compressed Nothing shows up on my thermal The ink coated side of the ribbon may not be facing the transfer printout media Reload the ribbon For help see Loading Ribbon on page 31 When I feed or print a label the Make sure Paper Type is set to Thermal Transfer Ribbon ribbon is not taken up Instead it TTR spills out of the front of the printer 1 On your printer s keypad press to enter the Setup menu 2 Ifyou are using Fin
113. rs added to the built in error handling occur this event is set The text included in the SNMP trap is the standard text corresponding to the error Press any key If an error occurs in the Fingerprint immediate Off to continue mode for example out of paper when the print key is pressed this event is set Application Ifan application is started but does not run the Blinking load error Intermec Ready to Work indicator blinks For example if there is a syntax error in the loaded program file RtW blink by This condition is set by the Fingerprint SYSHEALTH Blinking application command For more information see the Intermec Fingerprint Command Reference Manual 88 PM4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Fingerprint Error Messages continued Ready to Work Error Message Description Indicator Status Number RtW off by This condition is set by the Fingerprint SYSHEALTH Off application command For more information see the Intermec Fingerprint Command Reference Manual Application If you perform a user break by pressing Shit to Off break stop an application from running or if a runtime error occurs the Intermec Ready to Work indicator turns off You can turn the indicator on by changing to Direct Protocol or running an application But if the application handles the break ON BREAK or runtime error ON ERROR GOTO the Intermec Ready to Work indicator is n
114. running Fingerprint send these commands to the printer setup write wlan uart1 setup write 8021x uart1 4 Configure your printer to use the correct SSID and authentication modes For help see the next section Configuring 802 11 Wireless Security Using IPL or Configuring 802 11 Wireless Security Using Fingerprint on page 50 5 Ifyou are using certificates for validation Intermec recommends testing first without the certificate Only after performing this test should you transfer the certificate to the printer The printer can accept PEM pem DER der and PKCS 12 p12 or pfx certificates 6 Verify that the printer is connected to the access point and make sure it has an IP address allocated to it Use the following sections to set most of your wireless communication settings For more information see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual PM4i Mid Range Printer User s Manual 49 Chapter 2 Connecting the Printer 50 Configuring 802 11 Wireless Security Using Fingerprint Use the following procedures to configure 802 11 wireless security parameters on your printer using Fingerprint To configure the printer to use WEP authentication 1 N Send the following commands to login as an admin and set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID Xxxxx where xxxxx can be from 0 to 32 ASCII characters not in
115. s Manual Index using commands to upgrade firmware 82 using to configure network type using to configure the printer 78 using to download fonts and graphics 83 using to serially configure IP settings 46 firmware downloading updates 81 upgrading overview 81 using PrintSet 81 with CF card or USB mass storage device 81 with printer commands 82 upgrading with web page 82 font card accessory 130 fonts downloading 83 front view of printer 2 G General network web page configuring settings 68 understanding settings 68 generic DP error error message 88 graphics downloading 83 H head lifted error message 87 home page customizing printer 152 illustration 45 printer login and password 45 humidity specifications 114 HyperTerminal sending configuration commands 78 setting up wireless communications 49 turning on typing with IPL 78 l i button described 6 IEEE 1284 interface pins and descriptions 119 port using to connect printer to PC 43 incomplete printout troubleshooting 93 159 Index 160 Information button described 6 Information mode using to find IP address 45 initial startup screen 4 inner authentication choosing 802 1x with web page 76 Integral Liner Takeup Unit 129 InterDriver software how to download 43 interface Ethernet 118 IEEE 1284 119 serial 116 standard 116 USB 117 USB host 118 interface board accessory 131 Intermec Ready to Work Indicator blinking 87 88 90 91 desc
116. s Manual xi Before You Begin xii Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Service Location Support For the most current listing of service locations go to www intermec com and click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 E mail mjyun awoo co kr PM4i Mid Range Printer User s Manual Before You Begin IN Information S
117. s on the Printer Parameter Default Setting Baud rate 9600 Data bits IPL or Character length Fingerprint 8 Parity None Stop bits 1 RTS CTS Fingerprint only Disable ENQ ACK Fingerprint only Disable XON XOFF data to host Fingerprint only Disable XON XOFF data from host Fingerprint only Disable New line Fingerprint only CR LE Receive buffer Fingerprint only 1024 bytes Transmit buffer Fingerprint only 1024 bytes 42 PM4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer To connect the printer to a PC through the serial port 1 Connect one end of the RS 232 cable that ships with your printer to the back of the printer and connect the other end of the cable to a serial COM port on the PC 2 Ifnecessary change the PC serial port configuration to match your printer Connecting the Printer to a PC Through the USB Device Port Note You cannot communicate with the printer using PrintSet leg through a USB connection To use PrintSet you must be connected serially or through the Ethernet or 802 11 network Intermec recommends that you only connect one printer to each PC either directly or through a hub To connect the printer to a PC through the USB device port you need e aUSB Type B to USB Type A cable Intermec InterDriver software which is available on the PrinterCompanion CD that ships with the printer To make sure you have the latest version of InterDriver you may want to go to
118. s with the printer has a USB Type A connector on one end to connect to the PC and a USB Type B connector on the other end to connect to the printer You do not need to configure communications for the USB port USB Type B Connector PM4i Mid Range Printer User s Manual 117 Appendix A Specifications USB Host Interface The printer has a USB host interface for connecting USB devices such as HID bar code scanners and keyboards USB storage devices and USB hubs USB Host Interface USB Host Interface Pins and Descriptions Pin Description 1 VBUS 2 D 3 D 4 Gnd Ethernet Interface 118 The Ethernet interface has an RJ 45 socket for use with a standard RJ 45 cable The interface supports 10 100 Mbps Fast Ethernet 10BASE T 100BASE TX and is fully compliant with the IEEE 802 3u standard The network card MAC address can be found on the label below the socket Ethernet Socket Ethernet Connector PM4i Mid Range Printer User s Manual Appendix A Specifications One yellow and one green LED indicate the network status Understanding the Ethernet LEDs LED Green Yellow Status On Off Blinking On Off Parallel IEEE 1284 Interface The parallel port supports Universal Plug and Play UPnP and additional status reporting through IEEE 1284 nibble ID mode Description Link No link Network activity 100BASE TX 10BASE T Parallel IEEE 1284 Pins and Descriptions
119. t Agent Enter your user name and password in the entry fields authorization Configuring Wireless LAN Settings Use the Wireless LAN page to view and change 802 11 settings Note The Wireless LAN settings are only available if your printer has the wireless 802 11 radio interface option installed and is running Fingerprint 8 77 0 or later or IPL v2 77 0 or later To configure wireless LAN settings 1 Click Network Admin gt Wireless LAN 2 View or update your settings 3 Click Submit 802 11 settings Use the following table to understand the Wireless LAN settings Understanding the Wireless LAN Settings Setting Description SSID The network name of the printer Mode Set the operating mode of the device to Ad Hoc or Infrastructure WEP Set Wired Equivalent Privacy WEP to on or off WEP Keys You can enter values for up to 4 WEP keys Active WEP key Chooses the active WEP key PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Understanding the Wireless LAN Settings continued Setting Authentication WPA WPA Pre shared key WPA2 Roaming setting Current channel AP MAC Address Signal strength Speed Region Description Sets the type of authentication for you use for WEP keys You can choose between Auto Open System and Shared Sets the Wi Fi Protected Access WPA to either on or off Sets the WPA Pre shared key Sets the Wi Fi Protected Access version 2 to either
120. t STX gt lt SI gt ws SSID XxXxxx lt ETX gt where xxxxx can be from 0 to 32 alphanumeric characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character Note The default password for logging in as an admin is pass If you have changed the password you need to use your password instead of pass Send one of the following commands to turn on WPA or WPA2 authentication Send the WPA PSK or WPA2 PSK command to set a pre shared key lt STX gt lt SI gt ws WPA OFF lt ETX gt lt STX gt lt SI gt ws WPA2 ON lt ETX gt lt STX gt lt SI gt ws WPA PSK XXXXXXXKXX lt ETX gt where xxxxxxxxxx is a value between 8 and 64 characters Send the following command to activate the settings lt STX gt lt SI gt ws ACTIVE 1 lt ETX gt To configure the printer to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID lt STX gt lt ESC gt x Su p pass admin lt ETX gt lt STX gt lt SI gt ws SSID xxxxx lt ETX gt where xxxxx can be from 0 to 32 alphanumeric characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character Note The default password for logging in as an admin is pass If you have changed the password you need to use your password instead of pass PM4i Mid Range Printer User s Manual Chapter 2 Connecting the
121. t Value DHCP BOOTP N A N A N A Auto N A N A N A 137 Appendix B Default Settings Network Parameters continued Parameter DHCP response MAC address Network type RFID Parameters Parameter Mode Tagread Tagadjust Retries Voidtext Fieldstrength Test Service Parameters Parameter Testprint Config Test labels Format Page UDC Font Data dump Memory reset LSS test Cmd language Default Value Broadcast N A Ethernet if no 802 11 radio is installed Wireless 802 11 if an 802 11 radio is installed Default Value Enable N A 0 1 N A 100 Default Value N A No All N A N A PM4i Mid Range Printer User s Manual Media Parameters Parameter Media type Paper type LBL length dots Testfeed mode Sensitivity Darkness LBL rest point Form adj dots X Form adj dots Y Ribbon low Paper low Configuration Parameters Parameter Emulation mode Print speed Cutter LTS calibration PM4i Mid Range Printer User s Manual Appendix B Default Settings Default Value Gap DT Direct Thermal 1200 dots Fast 420 0 0 ojorlojo Default Value None 4 in sec Not installed Not installed 139 Appendix B Default Settings 140 PM4i Mid Range Printer User s Manual C Fingerprint and IPL Setup Menus The setup parameters of the printer control the way the printer operates This appendix provides an overview of the setup menu you can us
122. t conditions and the reflective characteristics of the back side of the media To adjust the LTS 1 Press w to enter the Setup menu and use the keypad to go to the LTS menu e Ifyou are running Fingerprint go to SETUP gt PRINT DEFS gt LTS e Ifyou are running IPL go to SETUP gt TEST SERVICE gt LTS 2 Modify one or more LTS settings Setting How to Modify LTS Adjust 1 Press me The printer feeds a label 2 Remove the label and press again The printer displays the sensitivity value that is automatically selected by the firmware and the range in which the LTS will work 3 Press Gr again to proceed to the LTS Test menu LTS Test 1 Press we The printer feeds a label 2 Remove the label The printer automatically feeds another label 3 Repeat Steps 1 and 2 until you are sure the LTS is working properly 4 Press to stop the test and exit LTS Value 1 Press Gnter 2 Enter anew LTS value within the range indicated in PM4i Mid Range Printer User s Manual the LTS Adjust menu 0 to 10 105 Chapter 4 Troubleshooting and Maintaining the Printer Maintaining the Printer To keep your printer working properly you should perform regular maintenance Cleaning the Printer 106 A Warning A Caution ia Follow ESD Procedures To properly maintain your printer you should regularly clean it You can clean the e exterior of the printer e media guides e printhead To avoid p
123. t your web browser application 82 PM4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer 2 In the address field enter the IP address of your printer 3 Press Enter Your printer s home page appears 4 From the menu at the top of the page click Maintenance The firmware upgrade screen appears 5 Click Browse and browse to the location of the firmware upgrade file 6 Double click the file and then click Upgrade Downloading Fonts and Graphics The PM4i supports 15 scalable Unicode TrueType and TrueDoc fonts as standard The Unicode standard allows the use of special characters for various languages including non Latin fonts such as Arabic Cyrillic Chinese including enhanced Simplified Chinese GB18030 Japanese Korean and Hebrew You can download additional fonts to the printer s Flash memory using PrintSet You can download PrintSet from the downloads page for the PM4i on the Intermec web site at www intermec com e Fingerprint or IPL commands For help see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual e aCompactFlash card or external 2GB USB mass storage device PM4i Mid Range Printer User s Manual 83 Chapter 3 Configuring the Printer 84 PM4i Mid Range Printer User s Manual 4 Troubleshooting and Maintaining the Printer This chapter contains possible solutions to problems you may encounter while using the printer This chap
124. tegrated Ethernet interface e optional 802 11 wireless interface These network interfaces provide features such as security FTP server web server and Alert handling Setting Up Ethernet Communications Use the Ethernet port to set up the PM4i as a network printer If Ethernet is selected as your Network Type when you turn on your printer it automatically retrieves an IP address from the network DHCP BOOTP You can use the network connection with LabelShop or the Intermec InterDriver You can also use this connection to send commands directly to the printer through a terminal connection Telnet or FTP 44 PM4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer To connect your printer to your Ethernet network 1 Make sure that Ethernet is selected as your Network Type On the keypad press Gew to enter the Setup menu b Goto SETUP gt NETWORK gt NETWORK TYPE gt ETHERNET c Press Gs again to exit the Setup menu 2 Connect the cable from your Ethernet network to the Ethernet port on your printer s back plate 3 Turn your printer off and then on 4 Enter Information mode by pressing the C4 button The printer displays interface information in five second intervals Note the IP address displayed under I O net1 5 On your PC start your web browser 6 Enter the IP address of your printer in the address field and press Enter Your printer home page appears Intermec Technologies C
125. ter also contains information on booting the printer and performing routine maintenance This chapter contains these sections e Troubleshooting the Printer e Adjusting the Printer e Maintaining the Printer Chapter 4 Troubleshooting and Maintaining the Printer Troubleshooting the Printer You may have printer operation print quality or printer communication problems at some time during the life of your printer You can easily fix most of the problems you encounter If you cannot find the answer to your problem in this section you may need to contact Product Support Contacting Product Support Before contacting Intermec Product Support you may want to visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support If you still need help after visiting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representative in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and click Contact to find your local Intermec representative Before calling Intermec Product Support make sure you have the following information ready e Printer serial number e Firmware type and version e Ethernet wireless or serial port settings You can find all of the information listed above in the printer menu system or on a test print page 86 PM4i Mid Ran
126. tes and firmware upgrades to multiple computers e create a golden device configuration to use when updating other computers e remotely change settings on SmartSystems enabled computers and peripherals With an AutoDeploy license SmartSystems can automatically push software configuration settings and other files to connected PM4i printers AutoDeploy can report on asset locations and battery status making it easier to manage your mobile devices The license also enables Scan to Connect which makes connecting additional PM4i printers to your secure wireless network as easy as reading bar codes You can download SmartSystems Foundation at no charge from the Intermec web site For more information on SmartSystems go to www intermec com SmartSystems To purchase an AutoDeploy license contact your local Intermec sales representative Choosing an Ethernet or Wireless Network If you have an 802 11 wireless radio option installed in your printer you need to choose between an Ethernet network or a wireless 802 11 network You can choose the network type of your printer e directly from the screen e using commands sent from your PC e using SmartSystems Foundation For help see the previous section Configuring Your Printer Using SmartSystems Foundation e from the printer home page For help see Configuring the Network Type on page 73 e using PrintSet For help see Configuring Your Printer With Print
127. th the buttons and lights on the PM4i PM4i Mid Range Printer User s Manual 5 Chapter 1 Using the Printer Understanding the Buttons Use the buttons and button combinations to perform functions on the PM4i If you are using Fingerprint applications you can assign custom functions to each button or disable individual buttons For help see the Intermec Fingerprint Developer s Guide Understanding the Function Buttons Button Name Button Description Print BO Feeds or pauses a print job Reprints the last printed label Pause Pauses and resumes printing Pause Shift Stops a Fingerprint application Setup Enters Setup mode Feed Feeds a blank label or other media type Feed Shift Perform a Testfeed feed a blank label and adjust the media feed i G Display error messages Ready to Work status and communication channel information lt gt Dor After you press Ci use these buttons to scroll through error and information messages Understanding the LEDs The PM4i has three LEDs Power Status and the Intermec Ready to Work indicator Understanding the LEDs LED State Description Power Solid green Power is on Status Solid green The printer is ready Flashing green The printer is communicating Solid red There is a printer error For more information see Troubleshooting the Printer on page 86 6 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer Understanding
128. the downloads page for the printer on the Intermec web site at www intermec com To connect the printer to a PC through the USB port 1 Download and install the InterDriver software on your PC 2 Connect the USB cable to the Type B connector on the back of the printer and connect the other end to your PC You do not need to set up any parameters for USB communications Connecting the Printer to a PC Through the IEEE 1284 Port You can use the parallel connection with LabelShop or Intermec InterDriver The parallel port supports Universal Plug and Play UPnP and additional status reporting through IEEE 1284 nibble ID mode PM4i Mid Range Printer User s Manual 43 Chapter 2 Connecting the Printer If you are using a parallel port to communicate with the printer you need e an IEEE 1284 interface adapter installed in the printer If you do not have the parallel interface installed in your printer you can purchase the field installable option and have it installed by an authorized Intermec service technician For help contact your Intermec representative e aparallel cable to run between the printer and the PC To connect your printer to a PC parallel port e Connect the IEEE 1284 cable connector to the interface adapter port on the back of the printer and connect the other end of the cable into a parallel port on the PC Connecting the Printer to Your Network You can connect your printer to your network using the e in
129. this command to set the TTLS outer name setup 8021x TTLS USER xxxx where xxxx is the outer name If you are using EAP FAST you can use PAC and ACQUIRE_PAC commands The PAC setting specifies the PAC file to use for EAP FAST authentication The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled You can set ACQUIRE_PAC to on or off e Send the following command to set PAC to use tmp my pac with a pass phrase of verysecret setup 8021x PAC tmp my pac verysecret e Send the following command to set ACQUIRE_PAC to on setup 8021x ACQUIRE PAC ON If you are using certificates for validation here are some commands you may need to use e Send the following commands to set a certificate and enable validation setup 8021x CA CERT c test pfx export setup 8021x VALIDATE ON where c test pfx is the location and name of the certificate on the printer and export is the passphrase PM4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer e Send the following commands to set a common name for server 1 and server 2 setup 8021x SERVER_CN1 xxxxxxxxxx setup 8021x SERVER_CN2 XXXXXXXXXX where xxxxxxxxxx is at least 8 characters but less than 96 characters e Send the following commands to make sure your values match those used by the access point setup write 8021x uart1 setup write wlan uartl1 e You may ne
130. ultiple USB mass storage devices and multiple HID peripherals at once PM4i Mid Range Printer User s Manual 59 Chapter 2 Connecting the Printer 60 PM4i Mid Range Printer User s Manual 3 Configuring the Printer Use this chapter to understand how to configure the printer upgrade firmware and download fonts and graphics This chapter contains these sections e Configuring Your Printer e Choosing an Ethernet or Wireless Network e Upgrading Firmware Downloading Fonts and Graphics Chapter 3 Configuring the Printer Configuring Your Printer You can change the configuration settings of your printer e directly from the screen e from the printer home page e using PrintSet e using commands sent from your PC e remotely using SmartSvstems Foundation Configuring Your Printer From the Screen 62 To configure your printer from the screen you need to enter Setup mode To enter Setup mode e Press the button You mainly use the arrow keys to navigate in Setup mode Navigating in Setup Mode Press This Key To Do This Oor Scroll through the main menu and sub menus vs Select a sub menu item CA Exit a sub menu without changing the setting Select a sub menu item Exit Setup mode Use the following illustrations to understand the Setup menu The main menus of the setup tree are organized in a loop Each main menu branches out to a number of sub menus If you have optional accessori
131. ward Thermal transfer printing lets you use a wide range of receiving face materials and provides a durable printout that is less vulnerable to external influences such as oil chemicals heat and sunlight than direct thermal printing Make sure to select ribbon that matches the type of receiving face material and set up the printer accordingly To load ribbon 1 Open the front door and media cover Media cover PM4i Mid Range Printer User s Manual 31 Chapter 1 Using the Printer 2 Turn the printhead lift lever clockwise to raise the printhead Printhead Printhead lift lever 7D 5 0 hu D NA lt 4 32 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer 4 Slide the ribbon roll onto the supply hub so the ink coated side faces down when the ribbon is routed through the print mechanism 5 Route the ribbon through the print mechanism above the 33 transparent upper LSS guide and pull out approximately 20 cm 8 in of ribbon leader PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer 6 Without releasing the ribbon turn the printhead lift lever counterclockwise to engage the printhead and lock the ribbon Printhead 7 Slide the empty cardboard core onto the ribbon rewind hub so the ribbon is wound up when the hub rotates counterclockwise 34 PM4i Mid Range Printer User s Manual Chapter 1 Using the Printer 8 Turn the printh
132. yboard e Barcode scanner e USB hub Using a USB Mass Storage Device You can use a USB mass storage device thumb drive to store additional fonts and images for the printer You can also use the device to upgrade your firmware For more information on using the USB mass storage device to upgrade the printer see Upgrading Firmware on page 81 To verify the USB storage device is supported by your printer insert the USB storage device in the appropriate slot on the back of your printer On the display screen one of the following status messages briefly appears e USB memory stick connected e USB memory stick not supported If no status message appears when you insert the USB storage device you can manually verify the USB storage device is supported using HyperTerminal To verify the USB storage device is supported by your printer 1 Connect one end of your serial cable to your printer and connect the other end to your PC 2 On your PC open HyperTerminal 3 In HyperTerminal use one of the following Fingerprint commands e Type DEVICES The list of devices your printer supports appears If the USB storage device is supported it appears as drive d in this list PM4i Mid Range Printer User s Manual 57 Chapter 2 Connecting the Printer e Type Run cd d and press Enter Type Run Is and press Enter If the USB storage device is supported the contents of the USB storage device appears Connecting
133. ystem PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea E mail jmyou idif co kr or korlim gw idif co kr Who Should Read This Manual This manual is for the person who is responsible for installing configuring and maintaining the PM4i This manual provides you with information about the features of the PM4i and how to install configure operate maintain and troubleshoot it Before you work with the PM4i you should be familiar with your network and general networking terms such as IP address Related Documents Here are some related Intermec documents you might find useful Intermec Fingerprint Developer s Guide Intermec Fingerprint Command Reference Manual Intermec Printer Language IPL Developer s Guide Intermec Printer Language IPL Command Reference Manual DSim Programmer s Guide e ZSim Programmer s Guide The Intermec web site at www intermec com contains our documents as pdf files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the CN3 computer product page click Computers gt Handheld Computers gt CN3 4 Click the Manuals tab PM4i Mid Range Printer User s Manual xiii Before You Begin 5 Ifyour product does not have its own product page click Support gt Manuals Use the Pr

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