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Apple MacBook Pro MC375T/A notebook
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1. Chapter 5 Last but Not Least 71 72 Turning on your MacBook Pro Never turn on your MacBook Pro unless all of its internal and external parts are in place Operating the computer when parts are missing may be dangerous and may damage your computer Carrying your MacBook Pro If you carry your MacBook Pro in a bag or briefcase make sure that there are no loose items such as paper clips or coins that could accidentally get inside the computer through vent openings or the optical drive slot or get stuck inside a port Also keep magnetically sensitive items away from the MagSafe power port Using connectors and ports Never force a connector into a port When connecting a device make sure the port is free of debris that the connector matches the port and that you have positioned the connector correctly in relation to the port Using the optical drive The SuperDrive in your MacBook Pro supports standard 12 cm 4 7 inch discs Irregularly shaped discs or discs smaller than 12 cm 4 7 inches are not supported and can become lodged in the drive Chapter 5 Last but Not Least Handling glass parts Your MacBook Pro contains glass components including the display and trackpad If they are damaged don t use your MacBook Pro until it has been repaired by an Apple Authorized Service Provider Storing your MacBook Pro If you are going to store your MacBook Pro for an extended period of time keep it in a cool location ideally 71 F or 22 C
2. Many answers to questions can be found on your computer in Mac Help For information about using Mac Help see Getting Answers on page 31 Apple may release new versions and updates to its system software so the images shown in this book may be slightly different from what you see onscreen Chapter 1 Ready Set Up Go What s in the Box Fn 60W MagSafe Power Adapter AC power cord Setting Up Your MacBook Pro Your MacBook Pro is designed so that you can set it up quickly and start using it right away The following pages take you through the setup process including these tasks Plugging in the 60W MagSafe Power Adapter Connecting cables and accessing a network Turning on your MacBook Pro and using the trackpad Configuring a user account and other settings using Setup Assistant Setting up the Mac OS X desktop and preferences Chapter 1 Ready Set Up Go 9 Important Remove the protective film around the 60W MagSafe Power Adapter before setting up your MacBook Pro Step 1 Plug in the 60W MagSafe Power Adapter to provide power to the MacBook Pro and charge the battery Make sure the AC plug is fully inserted into the power adapter and the electrical prongs on your AC plug are in their completely extended position Insert the AC plug of your power adapter into a power outlet and the MagSafe connector into the MagSafe power port As the MagSafe connector gets close to the port you ll feel a magnetic pull drawin
3. Hold down this key to activate customized actions assigned to the function keys F1 to F12 To learn how to customize function keys choose Help gt Mac Help from the menu bar and search for function keys Brightness keys F1 F2 Increase 3 or decrease the brightness of the screen Expos key F3 Open Expos for quick access to all your open windows Dashboard key F4 Open Dashboard to access your widgets ate Keyboard illumination keys F5 F6 Increase or decrease the brightness of the keyboard illumination Media keys F7 F8 F9 gt il Rewind lt lt play or pause gt or fast forward a song movie or slideshow 4 Mute key F10 Mute the sound coming from the built in speakers or audio out port 4 Volume keys F11 F12 Increase 4 or decrease 4 the volume of the sound coming from the built in speakers or audio out port 2 Media Eject key Hold down this key to eject a disc that s not in use You can also eject a disc by dragging its desktop icon to the Trash Chapter 2 Life with Your MacBook Pro 23 Ports on Your MacBook Pro lt gt Gigabit ICI Mini UM Ethernet port DisplayPort SD card slot CS MagSafe FireWire 800 Y USB 20 Audio out port power port ports 24 Chapter 2 Life with Your MacBook Pro MagSafe p
4. Life with Your MacBook Pro Three finger swiping lets you rapidly page through documents move to the previous or next photo and more Four finger swiping works in the Finder and all applications Swiping four fingers to the left or right activates Application Switcher so you can cycle through open applications Swiping four fingers up or down causes Expos to show the desktop or display all open windows To enable or disable any of the gestures choose Apple gt System Preferences and then click Trackpad Click the checkboxes to turn the gestures on or off Chapter2 Life with Your MacBook Pro 29 30 Using the MacBook Pro Battery When the MagSafe power adapter isn t connected your MacBook Pro draws power from its built in battery The length of time that you can run your MacBook Pro varies depending on the applications you use and the external devices connected to your MacBook Pro Turning off features such as AirPort Extreme or Bluetooth wireless technology and reducing screen brightness can help conserve battery charge for example when youre traveling by air Many of your system preferences are automatically set to optimize battery life You can determine the charge remaining in the battery by looking at the eight battery level indicator lights on the left side of your MacBook Pro Press the button next to the lights and the lights glow briefly to Show how much charge remains in the battery Important If o
5. Mail or Safari To install Mac OS X Back up your essential files Make sure your power adapter is connected and plugged in Insert the Mac OS X Install DVD that came with your computer Double click Install Mac OS X Follow the onscreen instructions In the pane where you re prompted to select a disk select your current Mac OS X hard disk in most cases it will be the only one available To control which parts of Mac OS X are installed click Customize and then select the parts you want to install Click the disclosure triangle next to Applications to select the checkboxes for any applications you want to install Click Install to start the installation 8 When the installation is complete click Restart to restart your computer 9 Follow the prompts in Setup Assistant to set up your user account Chapter 4 Problem Meet Solution If you want to erase and install make sure you back up your user data before you start Use Disk Utility on your Mac OS X Install DVD to erase your hard drive For information about Disk Utility and its options see Mac Help or open Disk Utility Applications gt Utilities gt Disk Utility and choose Help gt Disk Utility Help You can also review detailed instructions in the following Kbase article http support apple com kb HT3910 Installing Applications You can reinstall the iLife applications that came with your computer if you accidentally delete them or after you perform an erase and insta
6. Telephone numbers are subject to change and local and national telephone rates may apply A complete list is available on the web www apple com support contact phone contacts html Chapter 4 Problem Meet Solution 65 66 Locating Your Product Serial Number Use one of these methods to find your computer s serial number Turn over your MacBook Pro The serial number is etched into the case near the hinge Serial number Choose Apple gt About This Mac Click the version number beneath the words Mac OS X to cycle through the Mac OS X version number the build version and the serial number Click the Finder icon and open Applications Utilities System Profiler Click Hardware in the Contents pane Chapter 4 Problem Meet Solution Last but Not Least www apple com environment CEST 68 For your safety and that of your equipment follow these rules for handling and cleaning your MacBook Pro and for working more comfortably Keep these instructions handy for reference by you and others WARNING Incorrect storage or use of your computer may void the manufacturer s warranty Important Safety Information WARNING Failure to follow these safety instructions could result in fire electric shock or other injury or damage Built in battery Do not remove the battery from your MacBook Pro The battery should be replaced only by an Apple Authorized Service Provider Discontinue u
7. and can radiate radio frequency energy If it is not installed and used properly that is in strict accordance with Apple s instructions it may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation You can determine whether your computer system is causing interference by turning it off If the interference stops it was probably caused by the computer or one of the peripheral devices If your computer system does cause interference to radio or television reception try to correct the interference by using one or more of the following measures Turn the television or radio antenna until the interference stops Move the computer to one side or the other of the television or radio Move the computer farther away from the television or radio Plug the computer in to an outlet that is on a different circuit from the television or radio That is make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses If necessary consult an Apple Authorized Service Provider or Apple See the service
8. and discharge the battery to 50 percent or less When storing your MacBook Pro for longer than five months discharge the battery to approximately 50 percent To maintain the capacity of the battery recharge the battery to 50 percent every six months or so Cleaning your MacBook Pro When cleaning the outside of your MacBook Pro and its components first shut down your MacBook Pro and unplug the power adapter Then use a damp soft lint free cloth to clean the computer s exterior Avoid getting moisture in any openings Do not spray liquid directly on the computer Do not use aerosol sprays solvents or abrasives that might damage the finish Cleaning the MacBook Pro screen To clean the MacBook Pro screen first shut down your MacBook Pro and unplug the power adapter Then dampen the included cleaning cloth with just water and wipe the screen Do not spray liquid directly on the screen Chapter 5 Last but Not Least 73 Understanding Ergonomics Here are some tips for setting up a healthy work environment Keyboard and Trackpad When you use the keyboard and trackpad your shoulders should be relaxed Your upper arm and forearm should form an angle that is slightly greater than a right angle with your wrist and hand in roughly a straight line C9OYXCQOQCOCOCOCOOO QD QOO OC DODOOOOOOOCOOOOCOLC D VAQO Not this 74 Chapter 5 Last but Not Least Use a light touch when typing or usin
9. and support information that came with your Apple product Or consult an experienced radio television technician for additional suggestions Important Changes or modifications to this product not authorized by Apple Inc could void the EMC compliance and negate your authority to operate the product This product has demonstrated EMC compliance under conditions that included the use of compliant peripheral devices and shielded cables including Ethernet network cables between system components It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios television sets and other electronic devices 77 78 Responsible party contact for FCC matters only Apple Inc Corporate Compliance 1 Infinite Loop MS 26 A Cupertino CA 95014 Wireless Radio Use This device is restricted to indoor use when operating in the 5 15 to 5 25 GHz frequency band Cet appareil doit tre utilis l int rieur Exposure to Radio Frequency Energy The radiated output power of the AirPort Extreme technology is below the FCC radio frequency exposure limits Nevertheless it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other
10. bar or click the System Preferences icon in the Dock System Preferences is your command center for most settings on your MacBook Pro For more information open Mac Help and search for System Preferences or for the specific preference you want to change Putting Your MacBook Pro to Sleep or Shutting It Down When you finish working with your MacBook Pro you can put it to sleep or shut it down Putting Your MacBook Pro to Sleep If you ll be away from your MacBook Pro for only a short time put it to sleep When the computer is in sleep you can quickly wake it and bypass the startup process To put your MacBook Pro to sleep do one of the following Close the display Choose Apple Sleep from the menu bar Press the power button and click Sleep in the dialog that appears Choose Apple gt System Preferences click Energy Saver and set a sleep timer NOTICE Wait a few seconds until the sleep indicator light starts pulsing indicating that the computer is in sleep and the hard disk has stopped spinning before you move your MacBook Pro Moving your computer while the hard disk is spinning can damage it causing loss of data or the inability to start up from the hard disk Chapter 1 Ready Set Up Go To wake your MacBook Pro If the display is closed simply open it to wake your MacBook Pro If the display is already open press the power button or any key on the keyboard When your MacBook Pro wa
11. slot b Tilt the card and push the memory into the slot c Use two fingers with firm even pressure to push down on the memory module You should hear a click when the memory is inserted correctly d Repeat to install an additional memory module in the top slot Press down on the module to make sure it is level 46 Chapter 3 Boost Your MacBook Pro Notches Follow the instructions for replacing the bottom case in step 10 on page 43 Chapter3 Boost Your MacBook Pro 47 48 Making Sure Your MacBook Pro Recognizes the New Memory After installing additional memory in your MacBook Pro check whether the computer recognizes the new memory To check the computer s memory Start up your MacBook Pro When you see the Mac OS X desktop choose Apple gt About This Mac For a detailed breakdown of the memory installed in your computer open System Profiler by clicking More Info and then click Memory If your MacBook Pro doesn t recognize the memory or doesn t start up correctly confirm that the memory you installed is compatible with your MacBook Pro and that it s installed correctly Chapter3 Boost Your MacBook Pro Problem Meet Solution www apple com support MESMO help 50 Occasionally you may have problems while working with your MacBook Pro Read on for troubleshooting tips to try when you have a problem You can also find more troubleshooting information in Mac Help and on
12. the Dock the bar of icons along the edge of the screen Click the Help menu in the menu bar and do one of the following a Type a question or term in the Search field and select a topic from the list of results or select Show All Results to see all topics b Choose Mac Help to open the Mac Help window where you can click links or type a search question Chapter 2 Life with Your MacBook Pro 31 32 More Information For more information about using your MacBook Pro see the following To learn about Installing memory See Chapter 3 Boost Your MacBook Pro on page 35 Troubleshooting your MacBook Pro if you have a problem Chapter 4 Problem Meet Solution on page 49 Finding service and support for your MacBook Pro Chapter 4 Learning More Service and Support on page 64 Or go to the Apple Support site at www apple com support macbookpro Using Mac OS X The Mac OS X website at www apple com macosx Or search for Mac OS X in Mac Help Moving from a PC to a Mac Why you ll love a Mac at www apple com getamac whymac Using iLife applications The iLife website at www apple com ilife Or open an iLife application open Help for the application and then type a question in the search field Changing system preferences System Preferences by choosing Apple amp gt System Preferences Or search for system preferences in Mac Help Using the trackpad Open System
13. try again e If this doesn t work restart the computer while holding down the trackpad Chapter 4 Problem Meet Solution 55 56 E Using Apple Hardware Test If you suspect a problem with the MacBook Pro hardware you can use the Apple Hardware Test application to help determine if there is a problem with one of the computer s components such as the memory or processor To use Apple Hardware Test Disconnect all external devices from your computer except the power adapter If you have an Ethernet cable connected disconnect it 2 Restart your MacBook Pro while holding down the D key 3 When the Apple Hardware Test chooser screen appears select the language you want to use 4 Press the Return key or click the right arrow button 5 When the Apple Hardware Test main screen appears after about 45 seconds follow the onscreen instructions If Apple Hardware Test detects a problem it displays an error code Make a note of the error code before pursuing support options If Apple Hardware Test doesn t detect a hardware failure the problem may be software related If this procedure doesn t work you can use Apple Hardware Test from the Applications Install DVD that came with your computer For more information see the Apple Hardware Test Read Me file on the Applications Install DVD Chapter 4 Problem Meet Solution A U N Problems with Your Internet Connection Your MacBook Pro has the Network Setup Assistant applica
14. visit www energystar gov 79 80 Turkey EEE y netmeligine Elektrikli ve Elektronik Esyalarda Bazi Zararl Maddelerin Kullan m n n Sinirlandirilmasina Dair Y netmelik uygundur E Asa EaD GERD HR BTA EMA Mt Ri ER 8 Pb X x X X x Hg o o o o o 8 Cd o o o o o TE o o o o o Cr VI SURE o o o o o PBB SR KM O o o o o PBDE 0 ATUA SA ERA BETE PRESE SJ T 11363 2006 MEARE ERIA S X SURVUB SUBE EE JR BM ARMS RENT EEH SJ T 1363 2006 SUE E9IR 88 285 REP HBF IL tr SJ T11364 2006 A AAP E BUPA AF RRR A SES NEAR E BBE EUR HIRIRA BURP EERE SER P SR ABE EA APR IR AT BEA HERI E Bb FH FARR ARIAS TP oo LES 2 RED EE B AR LER FERRI AIR Disposal and Recycling Information X This symbol indicates that your product must be disposed of properly according to local laws and regulations When your product reaches its end of life contact Apple or your local authorities to learn about recycling options For information about Apple s recycling program go to www apple com environment recycling Brasil Informa es sobre descarte e reciclagem AX O s mbolo indica que este produto e ou sua bateria nao devem ser descartadas no lixo dom stico Quando decidir descartar este produto e ou sua bateria fa a o de acordo com as leis e diretrizes ambientais locais Para informa es sobre o programa de reciclagem da Apple pontos de coleta e telefone de
15. www apple com Apple the Apple logo AirPort AirPort Extreme Cover Flow Expos FileVault FireWire GarageBand iCal iChat iLife iMovie iPhone iPhoto iPod iSight iTunes Keynote Mac MacBook Macintosh Mac OS MagSafe Photo Booth Safari Snow Leopard Spaces Spotlight SuperDrive and Time Machine are trademarks of Apple Inc registered in the U S and other countries Finder the FireWire logo iWeb and Multi Touch are trademarks of Apple Inc AppleCare Apple Store and iTunes Store are service marks of Apple Inc registered in the U S and other countries ENERGY STAR is a U S registered trademark Intel Intel Core and Xeon are trademarks of Intel Corp in the U S and other countries The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Apple Inc is under license Other company and product names mentioned herein are trademarks of their respective companies Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation Apple assumes no responsibility with regard to the performance or use of these products Manufactured under license from Dolby Laboratories Dolby Pro Logic and the double D symbol are trademarks of Dolby Laboratories Confidential Unpublished Works 1992 1997 Dolby Laboratories Inc All rights reserved Simultaneously published in the
16. Congratulations you and your MacBook Pro were made for each other Say hello to your MacBook Pro www apple com macbookpro Built in iSight camera and iChat Finder Multi Touch trackpad 4 TR che Aa Naa Mac OS X Snow Leopard www apple com macosx o o Time Machine Automatically back up and restore your files Mac Help EX time machine iLife www apple com ilife iPhoto Organize and search your photos by faces places or events iPhoto Help SX photos Quick Look Instantly preview your files Mac Help eX quick look iMovie Make a great looking movie in minutes or edit your masterpiece iMovie Help CX movie Q Spotlight Find anything on your Mac Mac Help eX spotlight 4 GarageBand Learn to play Start a jam session Record and mix your own song GarageBand Help X record E Safari Experience the web with the fastest browser in the world Mac Help CX safari iWeb Create custom websites and publish them anywhere with a click iWeb Help CX website Contents Chapter 1 Ready Set Up Go 9 What s in the Box 9 Setting Up Your MacBook Pro 16 20 22 24 26 30 31 37 44 51 56 Putting Your MacBook Pro to Sleep or Shutting It Down Chapter 2 Life with Your MacBook Pro Basic Features of Your MacBook Pro Keyboard Features of Your MacBook Pro Ports on Your MacBook Pro Using the
17. Multi Touch Trackpad Using the MacBook Pro Battery Getting Answers Chapter 3 Boost Your MacBook Pro Replacing the Hard Disk Drive Installing Additional Memory Chapter 4 Problem Meet Solution Problems That Prevent You from Using Your MacBook Pro Using Apple Hardware Test 57 60 61 62 64 66 68 71 74 76 77 84 Problems with Your Internet Connection Problems with AirPort Extreme Wireless Communication Keeping Your Software Up to Date Reinstalling the Software That Came with Your MacBook Pro Learning More Service and Support Locating Your Product Serial Number Chapter 5 Last but Not Least Important Safety Information Important Handling Information Understanding Ergonomics Apple and the Environment Regulatory Compliance Information Looking for Something Index Ready Set Up Go www apple com macbookpro ES Migration Assistant 8 Your MacBook Pro is designed so that you can set it up quickly and start using it right away If you have never used a MacBook Pro or are new to Macintosh computers read this chapter for help getting started Important Read all the installation instructions and the safety information starting on page 67 carefully before you first use your computer If you are an experienced user you may already know enough to get started Make sure you look over the information in Chapter 2 Life with Your MacBook Pro to find out about the new features of this MacBook Pro
18. Preferences and click Trackpad Using the keyboard Mac Help and search for keyboard Using the iSight camera Mac Help and search for iSight Using AirPort Extreme wireless technology The AirPort Support page at www apple com support airport Chapter2 Life with Your MacBook Pro To learn about Using Bluetooth wireless technology Caring for the battery See The Bluetooth Support page at www apple com support bluetooth Or open the Bluetooth File Exchange application located in the Utilities folder within the Applications folder and choose Help Bluetooth Help Mac Help and search for battery Connecting a printer Mac Help and search for printing FireWire and USB connections Mac Help and search for FireWire or USB Connecting to the Internet Mac Help and search for Internet Connecting an external display Apple Remote Mac Help and search for display port Mac Help and search for remote Front Row Mac Help and search for Front Row Burning a CD or DVD Mac Help and search for burn disc Specifications The Specifications page at www apple com support specs Or open System Profiler by choosing Apple amp gt About This Mac from the menu bar and then click More Info Apple news free downloads and online catalogs of software and hardware The Apple website at www apple com Instructions technical support and
19. R AR ER ES EA THESAR 5250 5 350GHz KIARRM SAE FH o 9 ou A E ith TDI AR E TRIS IE ESA Ma am i 2 ie gg ait HH E pu PR Fox EM Taiwan Class B Statement Class B a ffs HY E ES 8H NIL VCCI Class B Statement ULI SS RIS BE Rib IC OWT CORB SPRLBRESERES SERA amp VCCI DEHEICHI 7 2 A B PRR d CORBSRERR TEHAS fv c cx BR UcvoEdhBN CORBMIVAPTLEYV AVR ICL TEA due c SERES TICO ET BURNER IC HE gt CIEU VE UC ES Russia eS ME67 External USB Modem Information When connecting your MacBook Pro to the phone line using an external USB modem refer to the telecommunications agency information in the documentation that came with your modem ENERGY STAR Compliance D ENERGY STAR As an ENERGY STAR partner Apple has determined that standard configurations of this product meet the ENERGY STAR guidelines for energy efficiency The ENERGY STAR program is a partnership with electronic equipment manufacturers to promote energy efficient products Reducing energy consumption of products saves money and helps conserve valuable resources This computer is shipped with power management enabled with the computer set to sleep after 10 minutes of user inactivity To wake your computer click the mouse or trackpad button or press any key on the keyboard For more information about ENERGY STAR
20. United States and Canada
21. antenna or transmitter subject to the conditions of the FCC Grant Bluetooth Industry Canada Statement This Class B device meets all requirements of the Canadian interference causing equipment regulations Cet appareil num rique de la Class B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Industry Canada Statement Complies with the Canadian ICES 003 Class B specifications Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada This device complies with RSS 210 of Industry Canada Bluetooth Europe EU Declaration of Conformity This wireless device complies with the R amp TTE Directive Europe EU Declaration of Conformity The equipment complies with the RF Exposure Requirement 1999 519 EC Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields 0 Hz to 300 GHz Hereby Apple Inc declares that this 802 11a b g n Mini PCle card is in compliance with the R amp TTE Directive Complies with European Low Voltage and EMC Directives See www apple com euro compliance Korea Warning Statements gs ease SE S AMEA Ho SIS 0 2 ASAD gde AIAG ASE gaU Bg 7I7I7H8 8 ESSA ol 71712 HSB 7 2 2A FS 73 c BEANS AF MSL Singapore Wireless Certification Complies with IDA Standards DB00063 Taiwan Wireless Statements AURI IS MES NE 5 tals S83 A 5 25GHz E 5 35GHz BAEZ T
22. connect the power adapter Ethernet cable USB cables security lock and any other cables connected to the MacBook Pro to prevent damaging the computer N WARNING The internal components of your MacBook Pro can be warm If you have been using your MacBook Pro wait 10 minutes after shutting down to let the internal components cool before continuing Turn over your MacBook Pro and remove the ten 10 screws that secure the bottom case Remove the shorter screws at the angles shown in the illustration Lift off the case and place it to the side Chapter 3 Boost Your MacBook Pro 37 38 Important Because the screws are different lengths note the screw lengths and locations so you can replace the screws correctly Put them aside in a safe place Important When you remove the bottom case you expose sensitive internal components Avoid touching anything other than the hard drive assembly when you remove or add a hard disk drive Chapter3 Boost Your MacBook Pro 3 Touch a metal surface inside the computer to discharge any static electricity from your body Chapter3 Boost Your MacBook Pro 39 4 Locate the bracket at the top of the drive Use a Phillips screwdriver to loosen the two captive screws that hold the bracket in place Put the bracket aside in a safe place 5 Using the pull tab gently lift the drive out of the bay Bracket Pull tab 40 Chapter3 Boost Your MacBook Pro M Hold the drive by i
23. ct your power adapter to recharge For more information about battery indicator lights see page 55 If the problem persists reset the MacBook Pro power manager while still preserving your files by pressing the left Shift key left Option alt key left Control key and the power button simultaneously for five seconds until the computer restarts If you recently installed additional memory make sure that it is correctly installed and is compatible with your computer See whether removing it and reinstalling the old memory allows the computer to start up see page 44 Press the power button and immediately hold down the Command 38 Option P and R keys simultaneously until you hear the startup sound a second time This resets the parameter RAM PRAM If you still can t start up your MacBook Pro see Learning More Service and Support on page 64 for information about contacting Apple for service Chapter 4 Problem Meet Solution 53 54 ex If the screen suddenly goes black or your MacBook Pro freezes Try restarting your MacBook Pro Unplug any devices that are connected to your MacBook Pro except the power adapter 2 Press the power button to restart the system 3 Let the battery charge to at least 10 percent before plugging in any external devices and resuming your work To see how much the battery has charged look at the Battery t status icon in the menu bar or check the battery indicator ligh
24. d disc size 72 P paging through documents using trackpad 29 password resetting 55 Photo Booth application 21 pinching to zoom 28 Play pause key 23 plug AC 10 ports on MacBook Pro 25 power adapter port 25 safety tips 69 using 10 power button 12 21 power cord 10 PPPoE connections 58 preferences See System Preferences Looking for Something problems application freezes 51 computer freezes 52 computer won t turn on 53 pointer won t move 51 PPPoE connections 58 screen goes black 54 trouble ejecting a disc 55 trouble using AirPort 60 See also troubleshooting putting your computer to sleep 16 Q question mark flashing 52 R RAM See memory reinstalling software 62 resetting your password 55 Rewind key 23 right clicking 27 rotating objects using trackpad 28 S safety general instructions 68 handling information 71 power adapter 69 screen cleaning 73 goes black 54 setting brightness 23 scrolling with two fingers 26 SD card slot 25 SDRAM specifications 44 secondary clicking 27 security slot 21 Serial ATA SATA hard drive 37 serial number locating 66 service and support 64 Setup Assistant 13 shutting down 17 sleep mode indicator light 21 putting computer to sleep 16 slot loading optical drive 21 software reinstalling 62 updating 61 Software Update preferences 61 speakers 21 specifications computer 33 hard disk drive 37 memory 44 SSD drive See hard disk drive Startup D
25. e DDR3 Synchronous Dynamic Random Access Memory SDRAM installed Each memory slot can accept an SDRAM module that meets the following specifications Double Data Rate Small Outline Dual Inline Memory Module DDR3 format 30 mm 118 inches 204 pin 1 GB 2 GB or 4 GB PC3 8500 DDR3 SO DIMM 1066 MHz Type RAM You can add two 4 GB memory modules for a maximum of 8 GB of memory For best performance fill both memory slots and install an identical memory module in each slot To install memory in your MacBook Pro Follow steps 1 through 3 beginning on page 37 Important When you remove the bottom case you expose sensitive internal components Avoid touching anything other than the memory assembly when you remove or add memory Chapter3 Boost Your MacBook Pro 2 Push the levers on the sides of the memory module in an outward direction to release the module from the memory card slot The memory pops up at an angle Before removing it make sure you see the half circle notches If you don t try pushing the levers outward again Notches Chapter3 Boost Your MacBook Pro 45 3 Hold the memory module by its notches and remove it from the slot 4 Remove the other memory module Important Hold the memory modules by their edges and do not touch the gold connectors 5 Insert the new memory module in the slot a Align the notch on the gold edge of the module with the notch in the lower memory
26. ems do not apply to LAN users LAN users might have hubs switches routers or connection pods that DSL and cable modem users do not have LAN users should contact their network administrator rather than an ISP PPPoE Connections If you are unable to connect to your Internet service provider using PPPoE Point to Point Protocol over Ethernet make sure you have entered the correct information in Network preferences To check PPPoE settings Choose Apple gt System Preferences Click Network Click Add at the bottom of the network connection services list and choose PPPoE from the Interface pop up menu Chapter 4 Problem Meet Solution 4 Choose an interface for the PPPoE service from the Ethernet pop up menu Choose Ethernet if you are connecting to a wired network or AirPort if you are connecting to a wireless network 5 Enter the information you received from your service provider such as the account name password and PPPoE service name if your service provider requires it 6 Click Apply to make the settings active Network Connections Make sure the Ethernet cable is connected to your MacBook Pro and to the network Check the cables and power supplies to your Ethernet hubs and routers If you have two or more computers sharing an Internet connection be sure that your network is set up properly You need to know if your ISP provides only one IP address or if it provides multiple IP addresses one for each compute
27. g it in AC plug MagSafe connector MagSafe power port Sy KS q e a AC power cord To extend the reach of your power adapter replace the AC plug with the AC power cord First pull the AC plug up to remove it from the adapter and then attach the included AC power cord to the adapter making sure it s seated firmly When disconnecting the power adapter from an outlet or from the computer pull the plug not the cord Chapter 1 Ready Set Up Go When you first connect the power adapter to your MacBook Pro an indicator light on the MagSafe connector starts to glow An amber light indicates that the battery is charging A green light indicates that the battery is fully charged If you don t see a light make sure the connector is seated properly and the power adapter is plugged in Step 2 Connect to a wireless or wired network To use a wireless network with the built in AirPort Extreme technology make sure the wireless base station is turned on and that you know the name of the network After you turn on your MacBook Pro Setup Assistant guides you through the connection process For troubleshooting tips see page 60 To use a wired connection connect one end of an Ethernet cable to your MacBook Pro and the other end to a cable modem DSL modem or network lt gt Gigabit Ethernet port 10 100 1000Base T Ethernet cable Chapter 1 Ready Set Up Go 11 Step 3 Press the power button briefly to turn on y
28. g the trackpad and keep your hands and fingers relaxed Avoid rolling your thumbs under your palms JO9OJCOOCOCOCO COO QD OOOCO CJOOOCOCOCOCOOOOCOOC EE SU EI EIS O ces JOCI COO usa OOO Co This Not this Change hand positions often to avoid fatigue Some computer users might develop discomfort in their hands wrists or arms after intensive work without breaks If you begin to develop chronic pain or discomfort in your hands wrists or arms consult a qualified health specialist External Mouse If you use an external mouse position the mouse at the same height as the keyboard and within comfortable reach Chair An adjustable chair that provides firm comfortable support is best Adjust the height of the chair so your thighs are horizontal and your feet are flat on the floor The back of the chair should support your lower back lumbar region Follow the manufacturer s instructions for adjusting the backrest to fit your body properly Chapter 5 Last but Not Least 75 76 You might have to raise your chair so that your forearms and hands are at the proper angle to the keyboard If this makes it impossible to rest your feet flat on the floor you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet Or you can lower the desktop to eliminate the need for a footrest Another option is to use a desk with a keyboard tray that s lo
29. g wirelessly 11 troubleshooting 60 using 32 AppleCare 64 Apple Hardware Test 56 Apple Remote 21 33 application freeze 51 applications Front Row 21 33 iChat 21 iLife 32 Keynote 21 Photo Booth 21 audio out port 25 B battery disposal 81 general information 30 Looking for Something indicator lights 21 30 55 location 21 performance 30 storing 73 blinking question mark 52 brightness keys 23 built in battery 30 built in speakers 21 button power 12 21 C cable modem 11 camera 21 camera indicator light 21 carrying your computer 72 changing desktop 15 password 55 System Preferences 15 checking memory 48 cleaning the screen 73 your computer 73 computer disposal 80 freezes 52 inventory 9 putting to sleep 16 shutting down 17 specifications 33 turning on 12 won t turn on 53 connecting to a network 11 conserving battery power 30 Control click 27 controls See keys cord AC power 10 D Dashboard 23 desktop customizing 15 discs ejecting 55 supported types 72 display external 25 See also screen disposing of your computer 80 Dock 31 downloading software 61 drive optical 21 DSL modem 11 E ejecting a disc 55 Energy Saver preferences 30 environmental impact 76 ergonomics 74 Ethernet connecting to 11 port 25 Expos key 23 external display port 25 F F1 to F12 function keys 23 Fast forward key 23 FireWire connections 33 port 25 flashing question mark 52 Force Quit 51 ou
30. in any open applications and restart the computer to make sure the problem is entirely cleared up f the problem occurs frequently choose Help gt Mac Help from the menu bar at the top of the screen Search for the word freeze to get help for times when the computer freezes or doesn t respond f the problem occurs only when you use a particular application check with the application s manufacturer to see if it is compatible with your computer To get support and contact information for the software that came with your MacBook Pro go to www apple com guide If you know an application is compatible you might need to reinstall your computer s system software See Reinstalling the Software That Came with Your MacBook Pro on page 62 Chapter 4 Problem Meet Solution 51 If your MacBook Pro freezes during startup or you see a flashing question mark or the screen is dark and the sleep indicator light is glowing steadily not in sleep The flashing question mark usually means that the computer can t find the system software on the hard disk or any disks attached to the computer Wait a few seconds If the computer doesn t start up shut it down by holding down the power button for about 8 to 10 seconds Disconnect all external peripherals and try restarting by pressing the power button while holding down the Option key When your computer starts up click the hard disk icon and then click the right arrow After the comp
31. informa es visite www apple com br environment European Union Disposal Information X The symbol above means that according to local laws and regulations your product should be disposed of separately from household waste When this product reaches its end of life take it to a collection point designated by local authorities Some collection points accept products for free The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment Battery Disposal Information Dispose of batteries according to your local environmental laws and guidelines California The coin cell battery in the optional Apple Remote contains perchlorates Special handling and disposal may apply Refer to www dtsc ca gov hazardouswaste perchlorate Deutschland Dieses Ger t enth lt Batterien Bitte nicht in den Hausm ll werfen Entsorgen Sie dieses Ger tes am Ende seines Lebenszyklus entsprechend der ma geblichen gesetzlichen Regelungen Nederlands Gebruikte batterijen kunnen worden ingeleverd bij de chemokar of in een speciale batterijcontainer voor klein chemisch afval kca worden gedeponeerd Taiwan sa e HERE ID 81 Looking for Something 84 Index A AC plug 10 AC power adapter See power adapter AC power cord 10 adapter power See power adapter AirPort Extreme connectin
32. isk preferences 52 stopping anapplication 51 the computer 17 storing the computer 73 SuperDrive about 21 supported disc sizes 72 support technical 64 swiping to move quickly through documents 29 System Preferences customizing the desktop 15 Energy Saver 16 30 Software Update 61 Startup Disk 52 System Profiler 64 T three finger swiping 29 trackpad about 21 gestures 26 troubleshooting AirPort 60 AppleCare 64 application freezes 51 battery indicator lights 55 computer freezes 51 computer won t turn on 53 display goes black 54 ejecting a disc 55 hardware problems 56 Internet connection 57 pointer won t move 51 PPPoE connections 58 service and support 64 using Mac Help 31 See also problems turning on your computer 12 two finger pinching 28 two finger rotating 28 two finger scrolling 26 typing position 74 U updating software 61 USB connections 33 ports 25 V video camera indicator light 21 video Mini DisplayPort 25 volume keys 23 W waking your computer 17 Z zooming using the trackpad 28 Looking for Something 87 Apple Inc 2010 Apple Inc All rights reserved Under the copyright laws this manual may not be copied in whole or in part without the written consent of Apple Every effort has been made to ensure that the information in this manual is accurate Apple is not responsible for printing or clerical errors Apple 1 Infinite Loop Cupertino CA 95014 408 996 1010
33. kes from sleep your applications documents and computer settings are exactly as you left them Shutting Down Your MacBook Pro If you aren t going to use your MacBook Pro for a couple of days or longer it s best to shut it down The sleep indicator light goes on briefly during the shutdown process To shut down your MacBook Pro do one of the following Choose Apple Shut Down from the menu bar Press the power button and click Shut Down in the dialog that appears If you plan to store your MacBook Pro for an extended period of time see page 73 for information about how to prevent the battery from draining completely Chapter 1 Ready Set Up Go 17 Life with Your MacBook Pro www apple com macosx CELAA Vac OSX Basic Features of Your MacBook Pro iSight camera Camera indicator light Microphone Built in stereo speakers Battery indicator lights side SS POOR Sleep indicator light Power button Infrared IR Security slot Slot loading receiver SuperDrive 20 Chapter2 Life with Your MacBook Pro Built in iSight camera and camera indicator light Videoconference with others using iChat take pictures with Photo Booth or capture video with iMovie The indicator light glows when the iSight camera is operating Built in microphone Capture sounds with the microphone located above the Esc key on your keyboard or talk with friends live over broadband usi
34. ll To install the applications that came with your computer 1 Make sure your power adapter is connected and plugged in 2 Insert the Applications Install DVD that came with your computer 3 Follow the onscreen instructions In the Installation Type pane click Customize 4 Click the disclosure triangle next to Bundled Applications select the checkboxes next to the applications you want to install and then click Install 5 When the installation is complete click Close Chapter 4 Problem Meet Solution 63 64 Learning More Service and Support Your MacBook Pro does not have any user serviceable parts except the hard drive and the memory If you need service contact Apple or take your MacBook Pro to an Apple Authorized Service Provider You can find more information about the MacBook Pro through online resources onscreen help System Profiler or Apple Hardware Test Online Resources For online service and support information go to www apple com support Choose your country from the pop up menu You can search the AppleCare Knowledge Base check for software updates or get help from Apple s discussion forums Onscreen Help You can look for answers to your questions as well as instructions and troubleshooting information in Mac Help Choose Help Mac Help System Profiler To get information about your MacBook Pro use System Profiler It shows you what hardware and software is installed the serial number and operating sy
35. manuals for Apple products The Apple Support website at www apple com support Chapter2 Life with Your MacBook Pro 33 Boost Your MacBook Pro www apple com store VER O RAM This chapter provides information and instructions for upgrading the hard disk drive and installing additional memory in your MacBook Pro WARNING Apple recommends that you have an Apple certified technician install replacement drives and memory Consult the service and support information that came with your computer for information about how to contact Apple for service If you attempt to install a replacement drive or memory and damage your equipment such damage is not covered by the limited warranty on your computer The battery in your MacBook Pro is not user replaceable If you think your battery needs to be replaced contact an Apple Retail Store or an Apple Authorized Service Provider 36 Chapter3 Boost Your MacBook Pro Replacing the Hard Disk Drive You can upgrade the hard disk drive in your MacBook Pro The hard disk drive is located next to the built in battery when you open the back of your MacBook Pro The replacement drive must be a 2 5 inch drive with a Serial ATA SATA connector Important Apple recommends that you back up the data on your hard disk drive before removing and replacing it Apple is not responsible for any lost data To replace the hard disk drive in your MacBook Pro Shut down your MacBook Pro Dis
36. ng the included iChat application Built in stereo speakers Listen to music movies games and multimedia files Built in battery and battery indicator lights Use battery power when you re away from a power outlet Press the battery button to activate indicator lights that show the remaining battery charge Trackpad Click or double click anywhere on the trackpad Touch the trackpad with one or more fingers to move the pointer and use Multi Touch gestures described on page 26 Sleep indicator light A white light pulses when the MacBook Pro is in sleep Infrared IR receiver Use an Apple Remote available separately with the IR receiver to control Front Row and Keynote on your MacBook Pro from up to 30 feet 9 1 meters away Security slot Attach a lock and cable available separately to prevent theft Slot loading SuperDrive This optical drive reads and writes to standard size CDs and DVDs Power button Turn your MacBook Pro on or off or put it to sleep Chapter2 Life with Your MacBook Pro 21 Keyboard Features of Your MacBook Pro i OS Function fn key z 35 Expos Dashboard 11 Media A Media keys Eject key Ces Cn JC IG s ENS 3d ne 7 a ar ara a f es ES BrigHtness Keyboard illumination 4 Mute 4 Volume keys keys key keys 22 Chapter2 Life with Your MacBook Pro Function fn key
37. nly one indicator light is on very little charge is left If no lights illuminate the battery is completely drained and the MacBook Pro won t start up unless the power adapter is connected Plug in the power adapter to let the battery recharge For more information about battery indicator lights see page 55 You can also check the amount of battery charge remaining by viewing the Battery t status icon in the menu bar The battery charge level displayed is based on the amount of power left in the battery with the applications peripheral devices and system settings you are currently using To conserve battery power close applications and disconnect peripheral devices not in use and adjust your Energy Saver settings For more information about battery conservation and performance tips go to www apple com batteries notebooks html Chapter2 Life with Your MacBook Pro N Charging the Battery When the power adapter that came with your MacBook Pro is connected the battery recharges whether the computer is on off or in sleep The battery recharges more quickly however when the computer is off or in sleep The battery in your MacBook Pro can be replaced only by an Apple Authorized Service Provider or an Apple Retail Store Getting Answers Much more information about using your MacBook Pro is available in Mac Help on your computer and on the Internet at www apple com support macbookpro To get Mac Help Click the Finder icon in
38. our MacBook Pro You hear a tone when you turn on the computer It takes the computer a few moments to start up After it starts up Setup Assistant opens automatically If your computer doesn t turn on see If your MacBook Pro doesn t turn on or start up on page 53 12 Chapter 1 Ready Set Up Go Step 4 Configure your MacBook Pro with Setup Assistant The first time you turn on your MacBook Pro Setup Assistant starts Setup Assistant helps you enter your Internet and email information and set up a user account on your MacBook Pro If you already have a Mac Setup Assistant can help you automatically transfer files applications and other information from your previous Mac using an Ethernet or wireless connection See the next section Migrating Information to Your MacBook Pro for more information If you don t intend to keep or use your other Mac it s best to deauthorize it from playing music videos or audiobooks that you ve purchased from the iTunes Store Deauthorizing a computer prevents any songs videos or audiobooks you ve purchased from being played by someone else and frees up another authorization for use For information about deauthorizing choose iTunes Help from the Help menu in iTunes Chapter 1 Ready Set Up Go 13 Migrating Information to Your MacBook Pro You can follow the prompts in Setup Assistant to migrate existing user accounts files applications and other information from another Mac comp
39. ower port Plug in the included 60W MagSafe Power Adapter to recharge the MacBook Pro battery Gigabit Ethernet port Connect to a high speed Ethernet network a DSL or cable modem or another computer The Ethernet port automatically detects Ethernet devices and doesn t require an Ethernet crossover cable One FireWire 800 port Connect high speed external devices such as digital video cameras and storage devices Mini DisplayPort video out Connect to an external display or projection system that uses a DVI Dual Link DVI or VGA connector You can purchase adapters for supported video formats Two USB Universal Serial Bus 2 0 ports Connect an iPod iPhone mouse keyboard printer digital camera disk drive joystick modem and more to your MacBook Pro SD card slot Easily transfer photos videos and data to and from your MacBook Pro with an SD card Audio out port Connect external speakers headphones including iPhone or digital audio equipment You can specify audio analog line in functionality to support line level microphones and audio equipment by selecting Audio In in the Sound pane of System Preferences Note Adapters and other accessories are sold separately at www apple com store or your local Apple Retail Store Chapter2 Life with Your MacBook Pro 25 26 Using the Multi Touch Trackpad Use the trackpad to move the pointer and to perform a variety of Multi Touch gestures Unlike typical
40. protect your hearing Limit the amount of time you use earbuds or headphones at high volume Avoid turning up the volume to block out noisy surroundings Turn the volume down if you can t hear people speaking near you High risk activities This computer is not intended for use in the operation of nuclear facilities aircraft navigation or communications systems air traffic control systems or for any other uses where the failure of the computer could lead to death personal injury or severe environmental damage Chapter 5 Last but Not Least Laser Information for Optical Disc Drives WARNING Making adjustments or performing procedures other than those specified in your equipment s manual may result in hazardous radiation exposure The optical disc drive in your computer contains a laser that is safe in normal use but that may be harmful to your eyes if disassembled For your safety have this equipment serviced only by an Apple Authorized Service Provider Important Handling Information NOTICE Failure to follow these handling instructions could result in damage to your MacBook Pro or other property Operating environment Operating your MacBook Pro outside these ranges may affect performance Operating temperature 50 to 95 F 10 to 35 C Storage temperature 4 to 113 F 20 to 45 C Relative humidity 596 to 9096 noncondensing Operating altitude 0 to 10 000 feet 0 to 3048 meters
41. r If only one IP address is provided then you must have a router capable of sharing the connection also known as network address translation NAT or IP masquerading For setup information check the documentation provided with your router or ask the person who set up your network You can use an AirPort base station to share one IP address among multiple computers For information about using an AirPort base station check Mac Help or go to the Apple AirPort website at www apple com support airport If you cannot resolve the issue using these steps contact your ISP or network administrator Chapter 4 Problem Meet Solution 59 Problems with AirPort Extreme Wireless Communication If you have trouble using AirPort Extreme wireless communication Make sure the computer or network you are trying to connect to is running and has a wireless access point Make sure you have properly configured the software according to the instructions that came with your base station or access point Make sure you are within antenna range of the other computer or the network s access point Nearby electronic devices or metal structures can interfere with wireless communication and reduce this range Repositioning or rotating the computer might improve reception Check the AirPort 4 status icon in the menu bar Up to four bars appear indicating signal strength If the signal strength is weak try changing your location See AirPort Help choo
42. r adapter and disconnect any other cables if any of the following conditions exists You want to add memory or upgrade the hard disk drive You want to clean the case use only the recommended procedure described on page 73 The power cord or plug becomes frayed or otherwise damaged Your MacBook Pro or power adapter is exposed to rain excessive moisture or liquid spilled into the case Your MacBook Pro or power adapter has been dropped the case has been damaged or you suspect that service or repair is required The MagSafe power port contains a magnet that can erase data on a credit card iPod or other device To preserve your data do not place these or other magnetically sensitive material or devices within 1 inch 25 mm of this port If debris gets into the MagSafe power port remove it gently with a dry cotton swab Chapter 5 Last but Not Least 69 70 MagSafe power specifications Frequency 50 to 60 Hz single phase Line Voltage 100 to 240 V Output Voltage 16 5 V DC 3 65 A Hearing damage Permanent hearing loss may occur if earbuds or headphones are used at high volume You can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing If you experience ringing in your ears or muffled speech stop listening and have your hearing checked The louder the volume the less time is required before your hearing could be affected Hearing experts suggest that to
43. r finger swiping 29 Front Row application 21 33 rozen application 51 unction fn key 23 G gestures trackpad 26 H hand positions 74 hard disk drive installing 37 headphone port 25 Help finding answers 31 64 high speed USB 25 iChat application 21 iLife applications 32 infrared receiver IR 21 installation instructions hard disk drive 37 memory 44 overview 8 Internet connecting to 11 connection problems 57 inventory of items 9 IP address sharing 59 IP masquerading 59 iSight video camera 21 K keyboard ergonomics 74 features 22 illumination keys 23 See also keys Keynote application 21 keys brightness 23 Dashboard 23 Expos 23 function fn 23 keyboard illumination 23 media 23 Media Eject 23 mute 23 volume 23 L lights battery 21 30 55 sleep indicator 21 M Mac Help 31 Mac OS X reinstalling 62 63 website 32 MagSafe power adapter See power adapter MagSafe power port 10 25 Media Eject key 23 media keys 23 memory checking 48 installing 44 specifications 44 microphone 21 migrating information 14 Migration Assistant 14 Mini DisplayPort 25 modem 11 mouse connect to USB port 25 ergonomics 75 See also trackpad Multi Touch gestures 26 mute key 23 Looking for Something 85 86 N network address translation NAT 59 network connections 59 Network Diagnostics 57 Network Setup Assistant 57 number serial 66 ie online resources 64 optical drive about 21 supporte
44. se Help gt Mac Help and then choose Library gt AirPort Help from the menu bar Also see the instructions that came with the wireless device for more information 60 Chapter 4 Problem Meet Solution Keeping Your Software Up to Date You can connect to the Internet and automatically download and install the latest free software versions drivers and other enhancements from Apple When you re connected to the Internet Software Update checks to see if any updates are available for your computer You can set your MacBook Pro to check for updates periodically and then you can download and install updated software To check for updated software Choose Apple gt System Preferences Click the Software Update icon and follow the onscreen instructions For more information search for Software Update in Mac Help For the latest information about Mac OS X go to www apple com macosx Chapter 4 Problem Meet Solution 61 62 Uu A WU N N Reinstalling the Software That Came with Your MacBook Pro You can use the software installation discs that came with your computer to reinstall Mac OS X and any applications that came with your computer Don t attempt to install an earlier version of Mac OS X on your MacBook Pro Important Apple recommends that you back up the data on your hard disk before restoring software Installing Mac OS X You can reinstall Mac OS X and applications such as Address Book iChat iCal
45. se of your MacBook Pro if it is dropped or appears crushed bent deformed or damaged Do not expose the computer to temperatures above 212 F or 100 C Proper handling Set up your MacBook Pro on a stable work surface that allows for adequate air circulation under and around the computer Do not operate your MacBook Pro on a pillow or other soft material because the material can block the airflow vents Never place anything over the keyboard when operating your MacBook Pro Never push objects into the ventilation openings The bottom of your MacBook Pro may become very warm during normal use If your MacBook Pro is on your lap and gets uncomfortably warm remove it from your lap and place it on a stable work surface Chapter 5 Last but Not Least Water and wet locations Keep your MacBook Pro away from sources of liquid such as drinks washbasins bathtubs shower stalls and so on Protect your MacBook Pro from dampness or wet weather such as rain snow and fog 60W MagSafe Power Adapter Make sure the AC plug or AC power cord is fully inserted into the power adapter before plugging the adapter into a power outlet Use only the power adapter that came with your MacBook Pro or an Apple authorized power adapter that is compatible with this product The power adapter may become very warm during normal use Always put the power adapter directly into a power outlet or place it on the floor in a well ventilated location Disconnect the powe
46. stem version how much memory is installed and more To open System Profiler choose Apple 6 gt About This Mac from the menu bar and then click More Info AppleCare Service and Support Your MacBook Pro comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Retail Store or an Apple authorized repair center such as an Apple Authorized Service Provider You can extend your coverage by purchasing the AppleCare Protection Plan For information go to www apple com support products or the website for your country listed below Chapter 4 Problem Meet Solution If you need assistance AppleCare telephone support representatives can help you with installing and opening applications and basic troubleshooting Call the support center number nearest you the first 90 days are complimentary Have the purchase date and your MacBook Pro serial number ready when you call Note Your 90 days of complimentary telephone support begins on the date of purchase Telephone fees may apply Country Phone United States 1 800 275 2273 Website www apple com support Australia 61 1 300 321 456 Canada English 1 800 263 3394 www apple com au support www apple com ca support French www apple com ca fr support Ireland 353 1850 946 191 www apple com ie support New Zealand 00800 7666 7666 www apple com nz support United Kingdom 44 0844 209 0611 www apple com uk support
47. the MacBook Pro Support website at www apple com support macbookpro If you experience a problem with your MacBook Pro there is usually a simple and quick solution Think about the conditions that led up to the problem Making a note of things you did before the problem occurred will help you narrow down possible causes and find the answers you need Things to note include The applications you were using when the problem occurred Problems that occur only with a specific application might indicate that the application is not compatible with the version of the Mac OS installed on your computer Any new software that you installed especially software that added items to the System folder Any hardware that you installed such as additional memory or a peripheral Chapter 4 Problem Meet Solution N Problems That Prevent You from Using Your MacBook Pro If your MacBook Pro doesn t respond or the pointer doesn t move On rare occasions an application might freeze on the screen Mac OS X provides a way to quit a frozen application without restarting your computer To force an application to quit Press Command 38 Option Esc or choose Apple gt Force Quit from the menu bar The Force Quit Applications dialog appears with the application selected Click Force Quit The application quits leaving all other applications open f you need to you can also restart the Finder from this dialog ext save your work
48. tion to help walk you through setting up an Internet connection Open System Preferences and click Network Click the Assist me button to open Network Setup Assistant If you have trouble with your Internet connection you can try the steps in this section starting with Network Diagnostics To use Network Diagnostics Choose Apple gt System Preferences Click Network and then click Assist me Click Diagnostics to open Network Diagnostics Follow the onscreen instructions If Network Diagnostics can t resolve the problem there may be a problem with the Internet service provider ISP you are trying to connect to with an external device you are using to connect to your ISP or with the server you are trying to access You can try the following steps Chapter 4 Problem Meet Solution 57 58 wn Cable Modem DSL and LAN Internet Connections Make sure all modem cables are fully plugged in Check the modem power cord the cable from the modem to the computer and the cable from the modem to the wall jack Also check the cables and power supplies for Ethernet hubs and routers Turn the modem off and on to reset the modem hardware Turn off your DSL or cable modem for a few minutes and then turn it back on Some ISPs recommend that you unplug the modem s power cord If your modem has a reset button you can press it either before or after you turn the power off and on Important Instructions that refer to mod
49. trackpads the entire MacBook Pro trackpad is a button and you can click anywhere on the trackpad To enable Multi Touch gestures view instructional videos of the gestures and set other trackpad options choose Apple gt System Preferences and then click Trackpad Here are ways to use your MacBook Pro trackpad Two finger scrolling lets you drag to scroll quickly up down or sideways in the active window This option is on by default Chapter 2 Life with Your MacBook Pro Secondary clicking or right clicking lets you access shortcut menu commands To set up two finger secondary clicking anywhere on the trackpad select Secondary Click under the Two Fingers option in Trackpad preferences To set up a one finger secondary click zone in the bottom left or right corner of the trackpad select Secondary Click under the One Finger option in Trackpad preferences Secondary click zone Note You can also secondary click by holding down the Control key while you click Chapter2 Life with Your MacBook Pro 27 28 The following trackpad gestures work in certain applications When you perform these gestures slide your fingers lightly on the surface of the trackpad For more information see Trackpad preferences or choose Help Mac Help and search for trackpad Two finger pinching lets you zoom in or out on PDFs images photos and more Two finger rotating lets you rotate photos pages and more Chapter2
50. ts on the left side of your MacBook Pro The screen might also darken if you have energy saver features set for the battery If an audio device plugged into the audio port isn t working Unplug the audio device Choose Apple gt System Preferences and open Sound preferences In the Input pane specify whether you want the port to be used for Sound Input or Sound Output Plug the audio device back in Note If you re running Windows on your MacBook the port supports only audio output Chapter 4 Problem Meet Solution If you press the battery button and all battery indicator lights flash five times quickly Your battery needs to be replaced Contact an Apple Retail Store or an Apple Authorized Service Provider If you press the battery button and the battery indicator lights flash from left to right and then from right to left five times in a row Your battery is not recognized Contact an Apple Retail Store or an Apple Authorized Service Provider If you forget your password You can reset your administrator password and passwords for all other accounts Insert the Mac OS X Install DVD Then restart your computer and hold down the C key as it starts up 2 When prompted choose your preferred language When the next screen appears choose Reset Password from the Utilities menu in the menu bar Follow the onscreen instructions If you have trouble ejecting a disc Quit any applications that might be using the disc and
51. ts sides and gently pull the connector on the left side of the drive to disconnect it Don t press the drive between your fingers and avoid touching the circuitry on the underside of the drive The connector is attached to a cable and remains in the hard disk drive bay Important There are four 4 mounting screws on the sides of your hard disk drive If your replacement drive doesn t include mounting screws remove the ones from your old drive and mount them on the replacement drive before you install it a Mounting screws q A o fo Attach the connector to the left side of the replacement drive Chapter 3 Boost Your MacBook Pro 41 8 Insert the replacement drive at an angle making sure the mounting screws are seated properly 9 Replace the bracket and tighten the screws 42 Chapter3 Boost Your MacBook Pro 10 Replace the bottom case Replace and tighten the ten screws you removed in step 2 in their proper locations making sure to insert the shorter screws at the angles shown in the illustration For information about installing Mac OS X and bundled applications see Reinstalling the Software That Came with Your MacBook Pro on page 62 Chapter3 Boost Your MacBook Pro 43 E Installing Additional Memory Your computer has two memory slots that you access by removing the bottom case Your MacBook Pro comes with a minimum of 4 gigabytes GB of 1066 MHz Double Data Rat
52. uter You can do this with one of the following methods Using a FireWire cable to connect the two computers together and transfer the information Using an Ethernet cable connected directly between both computers or connecting both computers to the same network Wirelessly directly between both computers or with both computers on the same wireless network Before performing migration use Software Update on your other Mac The other Mac should have one of these versions of Mac OS X software either Mac OS X v10 4 11 or Mac OS X v10 5 6 or later You can choose the items user accounts documents movies music photos and so on that you want to migrate to your MacBook Pro Important Don t use the other Mac for anything else until the migration is complete If you don t use Setup Assistant to transfer information when you first start up you can do it later using Migration Assistant If the connection is terminated during migration you can resume the migration at a later time using Migration Assistant on your MacBook Pro and your other Mac Go to the Applications folder open Utilities and double click Migration Assistant Chapter 1 Ready Set Up Go Step 5 Menu bar Help menu DOS Bate Finder icon Dock Spotlight search icon System Preferences icon Chapter 1 15 You can quickly customize the desktop using System Preferences Choose Apple gt System Preferences from the menu
53. uter starts up open System Preferences and click Startup Disk Select a local Mac OS X System folder If that doesn t work try using Disk Utility to repair the disk Insert the Mac OS X Install DVD into your computer Restart your computer and hold down the C key as it starts up When prompted choose your preferred language When the next screen appears choose Disk Utility from the Utilities menu in the menu bar When Disk Utility opens follow the instructions in the First Aid pane to see if Disk Utility can repair the disk If using Disk Utility doesn t help you might need to reinstall your computer s system software See Reinstalling the Software That Came with Your MacBook Pro on page 62 52 Chapter 4 Problem Meet Solution If your MacBook Pro doesn t turn on or start up Try the following suggestions in order until your computer turns on Make sure the power adapter is plugged into the computer and into a functioning power outlet Be sure to use the 60W MagSafe Power Adapter that came with your MacBook Pro If the power adapter stops charging and you don t see the indicator light on the power adapter turn on when you plug in the power cord try unplugging and replugging the power cord to reseat it Check whether the battery needs to be recharged Press the small button on the left side of your computer You should see one to eight lights indicating the battery s level of charge If a single indicator light is on conne
54. wer than the regular work surface Built in Display Adjust the angle of the display to optimize viewing in your environment Do not force the display if you meet resistance The display is not meant to open past 130 degrees You can adjust the brightness of the screen when you take the computer from one work location to another or if the lighting in your work area changes More information about ergonomics is available on the web Apple and the Environment Apple Inc recognizes its responsibility to minimize the environmental impacts of its operations and products More information is available on the web Chapter 5 Last but Not Least Regulatory Compliance Information FCC Compliance Statement This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation See instructions if interference to radio or television reception is suspected L utilisation de ce dispositif est autoris e seulement aux conditions suivantes 1 il ne doit pas produire de brouillage et 2 l utilisateur du dispositif doit tre pr t accepter tout brouillage radio lectrique recu m me si ce brouillage est susceptible de compromettre le fonctionnement du dispositif Radio and Television Interference This computer equipment generates uses
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