Tripp Lite Internet Office UPS System
Contents
1. a series of short beeps followed by a brief pause that is activated when the UPS is providing AC power from battery Note When the battery is nearly depleted the Low Battery alarm a continuous beep that cannot be silenced will alert you to immediately shut down connected equipment Run a Self Test Your UPS performs a self test whenever it is first plugged in To have it run a self test at another time leave your con nected equipment on With your UPS plugged in and in the UPS mode press and hold this button until you hear a beep about 2 sec onds then release it Results of a Self Test All the LEDs will be lit and the UPS will emit several short beeps as it momentarily switches to battery to test its charge and load capacity The test will last at most 10 seconds If the inverter is overloaded the 2 LED will stay lit and the UPS will continue to beep after the test if this happens remove some of the load and run the self test again If the batteries seem weak the 1 LED will stay lit and the UPS will continue to beep after the test if this happens let UPS charge its batteries for 12 hours and repeat the test If the condition persists contact Tripp Lite for service CAUTION Do not unplug your UPS to test its batteries This will remove safe electrical grounding and may introduce a damaging surge into your network connections Indicator Lights All Indicator Light descriptions apply when the UPS is plu2. are used to connect your UPS to an outlet f the UPS receives power from a motor powered AC generator the generator must provide clean filtered computer grade output Equipment Connection Warnings Do not use Tripp Lite UPS Systems for life support appliances in which a malfunction or failure of a Tripp Lite UPS System could cause failure or significantly alter the performance of a life support device Do not connect surge suppressors or extension cords to the output of your UPS This might damage the UPS and will void the surge suppressor and UPS warranties Battery Warnings Your UPS does not require routine maintenance Do not open your UPS for any reason except battery replacement There are no user serviceable parts inside Battery replacement must be performed by qualified service personnel Because the batteries present a risk of electrical shock and burn from high short circuit current observe proper precautions Unplug and turn off the UPS before performing battery replacement Use tools with insulated handles and replace the existing batteries with the same number and type of new batteries Sealed Lead Acid Do not open the batteries Do not short or bridge the battery terminals with any object The UPS batteries are recyclable Refer to local codes for disposal requirements or in the USA only call 1 800 SAV LEAD for recycling information Do not dispose of the batteries in a fire Do not attempt to add exte
3. backup UPS Conditions The UPS charges its battery and supplies power at its receptacles when it is receiving utility line power If utility power fails the UPS provides power from its batteries The indicator light is lit Setting Advantages Provides battery backup during blackouts or brownouts CHARGE ONLY Mode DISABLES battery backup UPS Conditions The UPS charges its battery and supplies power at its receptacles when it is receiving utility line power The v indicator light is flashing Setting Advantages Continues to charge the battery when power is present while turning OFF the inverter to prevent battery depletion during power outages when equipment is not in use Basic Operation continued Cold Start Your UPS You may cold start your UPS and use it as a stand alone power source when utility power is not present providing that the UPS battery is charged To cold start your UPS press and hold the ON OFF button until you hear a beep about 2 seconds then release it The E3 indicator light will illuminate and AC power inverted from stored battery power will be provided at its receptacles Shut Down Your UPS Press and hold the ON OFF button when AC line power is absent i e during a blackout or when the UPS is unplugged to deactivate your UPS Use the MUTE TEST button to do two things Mi Silence the UPS On Battery Alarm Press and hold this button to silence the UPS On Battery alarm
4. Owner s Manual Internet Office BC Internet 120V Input Output Standby UPS Systems W UL 1778 f important Safety instructions O CE gt C ee 7 speoooe Espanol 9 Francais 19 _ LS LS TRIPP LITE POWER PROTECTION 1111 W 35th Street Chicago IL 60609 USA Customer Support 773 869 1234 www tripplite com Copyright 2002 Tripp Lite All rights reserved Internet Office and BC Internet are a trademarks of Tripp Lite Important Safety Instructions Vix SAVE THESE INSTRUCTIONS This manual contains instructions and warnings that should be followed during the installation operation and storage of all Tripp Lite UPS Systems Failure to heed these warnings will void your warranty UPS Location Warnings Install your UPS indoors away from excess moisture or heat conductive contaminants dust or direct sunlight For best performance keep the indoor temperature between between 32 F and 104 F 0 C and 40 C Leave adequate space around all sides of the UPS for proper ventilation UPS Connection Warnings Connect your UPS directly to a properly grounded AC power outlet Do not plug the UPS into itself this will damage the UPS Do not modify the UPS s plug and do not use an adapter that would eliminate the UPS s ground connection Do not use extension cords to connect the UPS to an AC outlet Your warranty will be voided if anything other than Tripp Lite surge suppressors
5. ee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that the compliance with the above conditions might not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate 93 2029 200206215 TRIPP LITE 1111 W 35th Street Chicago IL 60609 USA 773 869 1234 USA 773 869 1212 International www tripplite com 200206215 93 2029_EN
6. gged into an AC outlet and turned on LINE POWER This green light will turn ON whenever your UPS is receiving normal AC line power It will flash while the UPS is in CHARGE ONLY mode to indicate that the UPS will not provide battery backup during a blackout or brownout BATTERY POWER This yellow light will turn ON when your UPS is providing your equipment with battery power Basic Operation continued Indicator Lights continued BATTERY CHARGE This red light will turn ON continuously after the UPS runs a self test to indicate that the UPS s battery is weakly charged If it remains lit after you have allowed the UPS to charge for twelve hours and run a second self test contact Tripp Lite for service Other UPS Features AC Receptacles UPS Surge receptacles provide your connected equipment with AC line power during normal operation and battery power during blackouts and brownouts They also protect your equipment against damaging surges and line noise Surge only receptacles identified on the back of the UPS provide peripherals with surge protection without committing precious battery power to support them during blackouts Telephone Network Protection Jacks These jacks protect your equipment against surges over a telephone line Select UPS models have RJ45 jacks which can be used with network data lines see Specifications to determine whether your model has RJ45 or RJ11 jacks Connecting y
7. hes to battery due to waveform distortion by experimenting with different settings for this dial As the dial is turned clockwise the UPS becomes more tolerant of variations in its input power s AC waveform NOTE The further the dial is adjusted clockwise the greater the degree of waveform distortion the UPS will allow to pass to connected equipment When experimenting with different settings for this dial operate connected equipment in a safe test mode so that the effect on the equipment of any waveform distortions in the UPS s output can be evaluated without disrupting critical operations Storage amp Service Storage All connected equipment should be turned off then disconnected from the UPS to avoid battery drain Unplug your UPS from its AC receptacle then press and hold its ON OFF button to deactivate it Your UPS is now ready for storage If you plan on storing your UPS for an extended period of time fully recharge the UPS batteries once every three months by plugging the UPS into a live AC outlet and letting the UPS charge for 4 to 6 hours If you leave your UPS batteries discharged for an extended period of time they will suffer a permanent loss of capacity Service If returning your UPS for service contact your local Tripp Lite dealer or distributor They will refer you to a service center Please carefully pack the UPS using the ORIGINAL PACKING MATERIAL that came with the unit Enclose a letter describing the symptom
8. ion This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference using one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that which the receiver is connected consult the dealer or an experienced radio television technician for help The user must use shielded cables and connectors with this product Any changes or modifications to this product not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment CONSUMER INFORMATION AND FCC REQUIREMENTS U S A ONLY 1 This equipment complies with Part 68 of the FCC rules On the top or bottom of this equipment is a label that contains among other information the FCC registration number for this equipment If requested provide this information to your telephone company 2 f your Fax Modem Protector causes harm to the telephone network the telephone company may temporarily disco
9. ntinue your service If possible they will notify you in advance But if advance notice isn t practical you will be notified as soon as possible You will be advised of your right to file a complaint with the FCC 3 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of your equipment If they do you will be given advance notice so as to give you an opportunity to maintain uninterrupted service 4 If you experience trouble with this Fax Modem Protector please contact Tripp Lite Customer Support 1111 W 35th Street Chicago Illinois 60609 Phone 773 869 1234 for repair warranty information The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning 5 This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state public utility commission or corporation for information EQUIPMENT ATTACHMENT LIMITATIONS MODELS WITH THE INDUSTRY CANADA LABEL IN CANADA ONLY Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets the telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements Document s The Department does not guarant
10. our equipment to these jacks is optional Your UPS will work properly without this connection USB Port Select models only The USB port connects your UPS to any USB workstation or server Using this port your UPS can eel communicate line fail and low battery status to your computer Use E d Ae with Tripp Lite software and any USB cable to automatically save open files and shut down equipment during a blackout Contact Tripp Lite Customer Support or consult your power protection software manual for more information Battery Replacement Door Under normal conditions the original battery in your UPS will last several years Battery replacement should be performed only by qualified service personnel Refer to Battery Warnings in the Safety section on page 2 Basic Operation continued Other UPS Features continued Power Sensitivity Adjustment This dial is normally set fully counter clockwise which enables the UPS to protect against waveform distortions in its AC input When such distortion occurs the UPS will normally NORM DELAY switch to providing PWM sine wave power from its battery reserves for as long as the distortion is present In areas with poor utility power or where the UPS s input power comes from a backup generator chronic waveform distortion could cause the UPS to switch to battery too frequently draining its battery reserves You may be able to reduce how often your UPS switc
11. rnal batteries to the UPS Quick Installation Kl Connect your UPS to an electrical outlet Your UPS will run a self test after it is plugged in See Basic Operation to understand the results of its self test El Plug your computer monitor and external modem into UPS Surge outlets Plug other equipment into Surge only outlet s Separate UPS Surge and Surge only outlet s are identified on the back of your UPS Your UPS is designed to support only computer equipment You will overload your UPS if you connect high power draw equipment such as household appliances laser printers or surge suppressors to its UPS Surge outlets El Select UPS Operating Mode Press the ON OFF button to toggle your UPS between the UPS v LED lit and the CHARGE ONLY LED flashing modes Choose the operating mode based on your location USA Canada amp Western Europe Leave the UPS in the UPS mode at all times All Other Countries Put the UPS in the CHARGE ONLY mode when you are not using connected equipment WARNING When set to CHARGE ONLY the UPS will not provide battery backup during a blackout or brownout Put the UPS in the UPS mode when you are using connected equipment See Basic Operation section for a complete explanation of each mode Quick Installation optional These connections are optional Your UPS will func tion properly without these connec
12. s of the problem If the UPS is within the warranty period enclose a copy of your sales receipt Specifications Tripp Lite has a policy of continuous improvement Specifications are subject to change without notice Model BCINTERNET500 BCINTERNET550 Series AGSMS500USBKJR6 AGSM500USBKJR6 Input Voltage Frequency 120V 60 Hz 120V 60 Hz Output Capacity VA Watts 500 280 550 300 Battery Runtime Half Load Full Load Minutes 17 5 17 5 Battery Recharge Time 2 4 hrs 2 4 hrs Phone Data Line Protection RJ11 RJ11 Approvals UL cUL NOM UL cUL NOM Model INTERNETOFFICE500 INTERNETOFFICE700 Series AGSM500USBKJR6 AGOM1000USBKSR6 Input Voltage Frequency 120V 60 Hz 120V 60 Hz Output Capacity VA Watts 500 280 700 425 Battery Runtime Half Load Full Load Minutes 17 5 17 5 Battery Recharge Time 2 4 hrs 2 4 hrs Phone Data Line Protection RJ11 RJ45 Approvals UL cUL NOM UL cUL NOM ALL UNITS Output Waveform Line Mode filtered sinewave Output Waveform Battery Mode PWM sine wave AC Surge Suppression exceeds IEEE 587 Cat A amp B standards AC Noise Attenuation gt 40 dB at 1MHz AC Protection Modes H to N H to G N to G FCC RADIO TV INTERFERENCE NOTICE Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installat
13. tions Kl Phone Line Network Line Surge Suppression Your UPS can protect your equipment against surges over a phone line Select models have RJ45 jacks that can also be used to protect against surges over a network data line see Specifications Using telephone cords or network data cables as appropriate connect your wall jack to the UPS jack marked IN Connect your equipment to the UPS jack marked OUT Make sure the equip ment you connect to the UPS s jacks is also pro tected against surges on the AC line Your UPS can protect up to 2 telephone lines trav elling over the same telephone cord El USB Communications Select Models Only Use any USB cable to connect the USB port of your computer to the USB port of your UPS Download the PowerAlert UPS monitoring software program appropriate for your operating system from www tripplite com and install it on your computer Basic Operation Buttons Use the ON OFF button to do three things Switch your UPS s Operating Mode While your UPS is plugged into a live AC outlet press the ON OFF button and hold it until you hear a beep about 2 seconds to toggle between the following operating modes Choose your UPS s operating mode based on the regional guidelines in Step 3 of the Quick Installation section e UPS Mode ENABLES battery
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