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AVG Internet Security Business Edition 9.0, 10u, 2Y

1. Quick help Remote installation on Recommendations for Deploying a new o Licenses Available database amp Sh Ports to be allowed on ared settings Ports to be allowed for N Stations 4 station keeps asking Verification of a station S Pending requests x x No filter is available for the current view zl Status window All messages Time Message i 2009 07 23 10 59 08 New station MICHALKR has logged in 2009 07 23 10 59 09 New threats found infections 30 rootkits 0 lt J mm 2 The AVG Admin Console interface is completely customizable allowing users to move or enable disable individual panels according to their needs Within the default view all six panels are visible in addition to a navigation toolbar and upper menu 6 2 1 Upper Main Menu The upper menu contains the following menu items DataCenter menu The DataCenter menu offers the following options e Connect to AVG DataCenter Allows user to select a different DataCenter e AVG DataCenter settings AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 101 TE A 4 FAY we F AVG DataCenter settings Station identification Choose station identification method by station name and domain v Scan results option
2. This dialog allows you to find out which stations are available online and which are not offline You will see each station s state in the column to the right of its name To check availability again press the Check again button or double click the station s name Station restart ZB Station restart tg The station will be restarted in 30 seconds iv This dialog lets you restart the selected station Choose the preferred delay from the roll down menu Station description Station description tg Enter station description This is a station number 1 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 195 Simply enter brief description of the selected station into this dialog s text box and press OK Ask station for its description will ask the selected station for its description If available the description will be displayed in the Description column Show Virus vault will show the Virus vault content of the selected station a amp Virus Vault of station VM XPSETUP K Infection t Virus name File Path Infection Virus identified EICAR_Test C Documents and Settings Administrator Desktop Eicar com s gt Use the Refresh button to obtain the most current Virus Vault findings To work with individual threats use one of the following buttons o Restore select a th
3. xxrxnnnnnnnnennnnnnnnnnnennnnnnnnnvnnnnnnnnnnnnnnennnnnnnnnnnennnnnnnnnnnnnnnnnnnnnvnr 153 10 1 Shared Settings for Stations Groups stir tts sete eee 153 10 1 1 General control and priority levels xrrrxraranrrraranarnnrrrrnarnnnsnrrrsarnrnner 153 10 1 2 Alert Manager settings s1irtieteet tenet nee ene e en en eaten eee c eee e ene e een e eee t ee ee aetna netaes 153 10 1 3 Remote Administration cect tt tte tte en E ADEE EEA E EEE EE EEE E EEE EAE EDS DEEDES EEE ED EEE EES 153 10 1 4 Allowed JJ 153 10 1 5 LICENSE enn EEE EEE 153 10 1 6 Configuration copying titrt ttt tete eee teen tence ee eee ner n arna EEE eee een Ee Enea tet ees 153 10 1 7 Scheduled SCANS rete ttt ttn tn EAE EAE EA EEA EEA A EEE EEE DEEDES EEE ED SEEDS EEE EEE DE ADEE EEE EE EEE nnn 153 10 1 8 Moving values to groups Servers itt t tt tte tenet tenn eee nn ence eee e nea en stant ee nees 153 10 1 9 Anti Spam errr EEE TEESE 153 10 2 Shared Firewall Settings rart svara nnunrnannrnrnnnnrunnnrnnnerennarennnrernarnrnanensaverenrnn 169 10 2 1 Setting Items as Mandatory xxrererannrnnnannnarnarnnnrrnnnernarrsvnnnsnenssrnner 169 10 2 2 Profileg or EEE TEES 169 10 3 Shared Settings for Application Servers r rrerrrvenernenarnnnernenernrverervenerseversnnnn 173 10 3 1 OVErview A Er A DE EE E E EEE E E EE E E EREE EEA EERE ER EEE EREE A DREE EEE 173 10 3 2 Anti Spam Server for MS Exchange sssssrsrrerrrrsrrrrsrrsrrrrerrnrnnrnrnnrerrnrr
4. e Inform other AVG Admin Servers about update By ticking this checkbox you will allow the application to also inform other AVG Admin Servers about newly downloaded updates Enter the appropriate server IP value s to the IP addresses of subordinated servers field The AVG Managed Update updating command will then be sent to these addresses As a part of this command is information about the URL to be used for updating If the AVG Admin Server does not receive a confirmation of the AVG Managed Update command acceptance from one of the defined servers it will repeat the attempt later Choose the requested time interval in minutes in the Time until next attempt connect minutes section IP addresses of trusted sources of update commands If you need the AVG Admin Server to accept unsecured AVG Managed Update commands from different AVG Admin Servers it is necessary to define IP AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 230 Ad riv we addresses of trusted servers into this field Fill this field only on servers which are subordinated to AVG Admin Servers accepting AVG Managed Update commands from the AVG Technologies company All server addresses on this tab can be inserted in the same way as addresses in the Client Info dialog i e as a full IP address station name IP address range IP address and mask or combination of all mentioned methods AVG
5. Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you select only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are not sufficient for AVG Agent service installation on the remote station you will be asked for the domain administrator s login password during installation AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 87 al v r d dv y R Account settings VMWAREMK XP 192 168 0 129 Lente the name and password for the user account under which you want to run the setup on the target computer Account name administrator Password eccces Enter a username that has administrator privileges a username that is member of the administrator s group Confirm by clicking OK If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station Pressing the Cancel button will cause the current station installation to be skipped and the wizard will continue installation on the next station in the list AVG should be then transferred to the station and installed You will see on each line if the installation was successful however it may take some time to
6. 2 1 4 AVG Admin Lite AVG Admin Lite is the name given to a simplified installation of AVG Internet Security Business Edition providing only a local update source and script AVG installations on stations without the benefits of AVG DataCenter and AVG Admin Console AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 16 2 1 5 AVG Admin Server The AVG Admin Server stores data in a database AVG DataCenter and performs the role of a mediator between the AVG DataCenter and stations AVG Admin Server may also work as a local update source The AVG DataCenter is a database that contains the entire configuration for AVG stations including scan and tasks settings All stations with AVG installed as well as the AVG Admin Console program communicate with the AVG DataCenter The communication is possible only if the Remote Administration component is properly installed on all stations connected to the AVG Admin Server AVG DataCenter supports one embedded and several standalone commercial SQL database systems You will be able to choose specific database system during deployment process AVG Admin Deployment Wizard starts after installation 2 1 6 Server roles There are two roles that can be deployed after installation on AVG Admin Servers The selection of roles is a key part of the deployment process that will take place right after product installation The roles are as follow
7. In the Advanced view options section choose the following o Display all columns in one tab check this checkbox to group all columns into one tab for easier access to all information o Display number of rows in the navigation tree if enabled every item in the navigation tree will contain a number in brackets reflecting the number of rows used The numbers of rows can be updated either manually by selecting the menu item View Refresh row count in the navigation tree or automatically every 5 minutes by default this interval can be changed via View Options Periodical refresh of the current view in predefined time interval Please note The count of rows can be affected also by filtering options if available and defined for the given view AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 104 rav Se o Show time values in GMT check the checkbox to convert all time values in all views to GMT Greenwich Mean Time Unchecking the checkbox returns the values back to your local time o Show AVG 8 0 settings in the Shared and Group settings if checked the shared settings for stations and settings for groups will display also AVG 8 0 settings applicable if you still have AVG 8 0 stations in your network Enabling this option will show also virus base and AVG 8 0 versions in the Latest versions panel menu View Panels The latest versions Refresh refreshes
8. Enter the account name and password twice for verification The Associated Windows system login for SSO field can be used for entering an existing Windows system login name If you then logon to Windows under this username you will also be able to login to the AVG DataCenter without entering any password Note that the account name or password does not have to be the same as the Windows system login name Optionally you can add some account description Edit Account This option will allow you to edit an existing account e Clone Account Right click on an existing account and choose this option to clone its settings into a new one You will be required to enter new account name password etc e Delete Account This option will allow you to delete an existing account To each account corresponds number of account rights and group access options By default all actions are preset as allowed To change the settings simply click on the account name you wish to change and modify the items in the right part of the dialog either on the Account rights tab or the Group access tab AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 212 Account rights tab This tab contains list of actions available for the chosen account name To forbid an action uncheck the checkbox next to its name If you uncheck the checkbox next to the name of category like Stations Scans etc you wi
9. Find station Use this function to quickly search for a station name you can use also keyboard shortcut simply by holding down the CTRL and F keys at the same time to open this dialog Then type in the station name or part of its name Find next station Use this to jump to the next search result or use F3 keyboard button Tools menu The Tools menu offers the following options Shared settings for stations opens a dialog for editing the shared configuration for stations For detailed information on stations shared settings please refer to chapter Configuration Shared Settings for Stations Shared Firewall settings for stations opens a dialog for editing the shared configuration for Firewall For detailed information on Firewall shared settings please refer to chapter Configuration Shared Firewall Settings Shared settings for application servers opens a dialog for editing the shared configuration for stations with an application server installed For detailed information on these shared settings please refer to chapter Configuration Shared Settings for Application Servers Database maintenance displays a dialog where you can select scripts for maintaining the DataCenter database See How to maintain the DataCenter database chapter for more information AVG Admin Server settings opens a dialog for editing the AVG Admin Server settings For detailed information on AVG Admin Server settings please refe
10. If set to 1 default AVG Admin Server will also provide updates for AVG Anti Spam AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 245 ill AV 16 FAQ and Technical Support Should you have any problems with your AVG Internet Security Business Edition either business or technical please refer to the FAQ section of the AVG website at http www avg com faq If you do not succeed in finding help this way contact the technical support department by email Please use the contact form accessible from the system menu via Help Support by e mail in the AVG application If you have gone through this documentation and you are still not sure about what level or type of AVG Internet Security Business Edition functions are best for you we recommend that you consult the AVG Technologies technical support department http www avg com support existing To help us find the best solution for AVG implementation on your network please prepare the following information the size of your network the file server type number of network stations e operating systems on the stations in the network e average HW parameters of the station or rather the minimum parameters LAN or WAN and the connection quality for WAN e your demands for AVG Internet Security Business Edition administrator s requirements and administration extent AVG 9 0 Internet Security Business Edit
11. The address where the AVG Admin Server listens for the UDP encoded incoming commands Port for client communication Enter the number of the port for AVG Managed Update related communication between the AVG Admin Server and AVG stations Note The port must be the same as the AVG Internet Security Business Edition port number set on the stations In the Number of stations to notify per minute section choose how many stations should be notified per minute to avoid overloading the default value is 15 Note You can set the default port values for any above field by pressing the respective Set default port button The Client info button will open the following dialog s Client Info Inform clients about update type of virus database O Program Clients IP addresses Set 1 Clients IP addresses Set 2 This dialog is designed to set up the parameters of the update distribution from AVG Admin Server to clients or between AVG Admin Servers Two modes of update distribution are available automatic and manual Automatic Mode this option is checked AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 228 This mode requires AVG DataCenter support so the mode is not accessible when the AVG Admin Server is used only for update management The AVG Admin Server gets the stations or their IP addresses list from the AVG Data
12. f5 Online Shield E LinkScanner Allowed actions E iQ Scans Change of the license number w Schedules at LY Advanced settings dialog access E E mail Scanner a V Virus vault access JE Certification I Restoring items from the virus vault J Mail Filtering a LY Deleting items from the virus vault Logs and Results as M Send bug report 5 Servers a LY Creating new PUP exceptions at M AVG user interface access a LY Launching an instant update Record to NT event log a Mava Settings Manager AVG9 EE Sending to AVG DataCenter a C IDF allowed list access AVG9 o Resident Shield a MA Terminate AVG Tray AVG8 E Advanced Settings a C Activate password for access to unallowed actions Directory Excludes Excluded files AVG9 Mandatory settings Alert manager Sending to e mail f Cache Server a Activate password for modification of mandatory settings Anti Rootkit 45 Update E Proxy By unchecking the following checkbox es you can forbid use of the feature for user on the station e Change of the license number if unchecked it will disallow users on the station to change the license number Advanced settings dialog access if unchecked it will disallow users on the station to open and edit advanced settings e Virus vault access if unchecked it will disallow users on the station to access the virus vault Restoring items from the virus vault if unchecked it w
13. o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank OD Remote AVG uninstallation allows AVG removal 5 Creation of AVG installation script advanced mode E The installation options Step 4 8 Choose options and behaviour of the AYG setup Setup parameters C Quit setup if AVG 9 0 is already installed Kill all running applications that prevent installation Disable the default scan Run the First scan as a part of next scheduled scan Show installation progress hidden installation Setup properties C Where to install C Setup language select folder where AVG 9 0 setup LOG file will be stored In the Setup parameters section you can choose from the following options Quit setup if AVG 9 0 is already installed the remote administration will not proceed when AVG 9 0 is already present on the target station e Kill all running applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running e mail client or an internet browser Disable the default scan the default settings for weekly scanning will be AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 92 disabled Run the First scan as a part of next sch
14. Currently covered topics How to connect stations to AVG DataCenter How to migrate stations from to different Datacenter e How to synchronize stations e How to solve update related issues How to install AVG remotely on Windows XP Home e How to change user interface language How to Control station users actions Requests handling and status messages e How to manage access rights How to maintain the DataCenter database e List of AVG Setup Parameters Note If you experience any problems with the remote administration installation connection even after reviewing the chapters below please try to find the correct answer in the FAQ Frequently Asked Questions located at http www avg com 11 1 How to Connect Stations to AVG Datacenter You have basically two options for connecting stations to your AVG DataCenter AVG Network Installer Wizard Manual connection 11 1 1 Connecting Stations Manually Directly you can install AVG manually on every single station server in the network and then connect them manually to the AVG Internet Security Business Edition This option can be used for all Windows platforms To be able to successfully manage your AVG stations remotely you must include the Remote Administration component during the AVG installation process Once this component is correctly installed you must manually specify the correct AVG DataCenter Connection String AVG 9 0 Internet Security Bus
15. E Link Scanner wet E a Ema AT event log irus Vault object adde o o ja a soani Virus Vault object removed No No amp Lg Schedules Virus Vault object restored No No 5 i Threat found No No Scan started No No X Scan finished No No ending to e mail Update started No No Record to NT event log Update checked No No Update finished No No AVG startup No No AVG shutdown No No E AVG component was unexpectedly terminated No No Anti Rootkit License number changed No No Update Identity Protection a malware was detected No No i gm Identity Protection the allowed list was changed No No Identity Protection an object was restored from the quarantine No No Cache Server m f Remote Administration The sub tree items are as follows e Sending to e mail This sub tree item enables you to specify which types of events should be sent to the specified e mail address Available events are shown in the dialog mark the respective checkbox to include the event in the list To specify the address press the SMTP button The Outgoing e mail settings dialog will appear Type in an e mail address To a sender From a SMTP server address and a port number to the appropriate text boxes AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 155 Each event will be by default sent to the predefined address By double clicking an event a new dialog will appear wher
16. R AVG Admin Servers E Application Servers F Scan results fhe Events lt Notifications T Graphic reports iy Report templates is Report schedules T Generated reports 3 Licenses amp Shared settings E Stations S Pending requests x cae gt No filter is available for the current view he Report schedules Report schedules Name dit Description Define a new schedule The latest versions Virus base 271 1 1 2842 AYG for Windows 9 0 814 station 9 0 814 server 9 0 814 up to date AYG Remote x 2 Status window All messages Quick help Femote Recommendatior Deploying a new Available Ports to be Ports to be A station keeps Verification of a Time Message iss A new dialog will come up AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 133 AVG Schedule name and description L Please enter name and description of your Report schedule aM New schedule name Schedule New schedule description Desc Fill in the Name and Description Proceed to the next dialog by pressing the Next button Report template Please select a report template Available report templates This report shows the highest count of viruses of all stations From the rol
17. The reports are always generated in the language that has been chosen during installation of the AVG Admin Server Note Generated reports are physically saved to a temporary location on your hard drive under the AVG9 data folder e g C Documents and Settings All Users Application data avg9 Admin Server Data Reports Each generated report will consume some hard drive capacity from 0 1 to 0 5 MB approximately but can be even more if you have lots of stations Therefore if you suffer from insufficient disk space we recommend creating only a reasonable amount of reports or deleting the old ones accordingly During Export Import available through DataCenter Database Export of the AVG Admin Console data only Report schedules and generated reports will be processed Report templates will not be exported or imported Once you import your former exported data Graphic reports will not be available until you restart the AVG Admin Server 6 9 1 Report Templates There are some predefined templates that can be quickly used for report generation Some templates allow you to set additional parameters for more precise reports To create a report directly from this menu right click on the report you want to generate and select the Generate report from template menu item If you prefer only to display a preview of the report layout select Template preview All stations shows all stations registered in the AVG Admin Console Available pa
18. This option will update the database to the current version Select this option if you need to preserve the database contents aj AVG Admin Server Deployment Wizard DataCenter role Database update creation Your DataCenter database version is up to date You can keep existing database Another option is to create a new empty database Database setup options Keep existing DataCenter database O Create new empty DataCenter database In the next step you can optionally check the Username and Password checkboxes and fill in your preferred user name and password that will be required each time you launch the AVG Admin Console AVG Admin Server Deployment Wizard or process stations update Note If you set an username and password here you should also manually define AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 28 AVG the same values on all existing stations in order to allow them correctly connect to your Datacenter Server access You can set the password protection This password will be required at the startup of AVG Admin Console at the next startup of AVG Admin Server Deployment Wizard or during stations update Warning if you set username and password you should set the same values manually also for all stations connected to AVG Admin Server otherwise these stations will not be able to connect r Server access Username Pa
19. e List of non compliant stations lists all stations that are currently in an error state e List of served stations this option will be available only if there is UpdateProxy role installed Use this button to list stations that are receiving updates from this server AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 224 iy sv ett 13 AVG Managed Update Please Note the AVG Managed Update service and all its settings are available only if you use a proper license The AVG Managed Update is a service for our clients that enables forced AVG updates invoked by the AVG Technologies corporation Using the service a registered AVG Admin Server can be told by an external incentive a special TCP UDP packet sent by a program residing at the AVG Technologies server that a new update is available The update files are downloaded then and an update notification is distributed to the defined AVG stations instantly see the description of the Client info tab for details Thus you can obtain and distribute the update immediately after its release This is another security enhancement which helps keeping your system even more up to date than regular scheduled update checking But note that the scheduled update does not lose its sense on the other hand we recommend you do not neglect the proper setup of scheduled updates for they can serve as a reserve when the AVG Managed
20. final Steps stetttteteee eet ee teeter eee 59 4 7 Creation of AVG Installation Script ts tt ete ee teeter 61 AVG Network Installer Wizard Advanced Mode anuunununnnnnnnnnnununnnnnnnnvnnnunnnnnsnnnunn 68 5 1 Welcome EEE 69 5 2 Installation Method vcecscsecec e eee eee eee cece eee eens E AEREE EER EEEE REENEN ETE ENIES 70 5 3 Remote Network Installation seccccceece erect ener eee ene e eee ene EEE EERE niniin EEE EEE 71 5 3 1 All Stations from the Domain sittctte ete e teen e teen nen n AEE EEDA EEA A EAA EA EEDA DEEDES EEE EEE E EEE 71 5 3 2 Enter an IP Range verte ee renee ee EEE EEE 71 5 3 3 Import Stations from File verte e eect tence eee EEE EEE 71 5 3 4 Select a Single Station rect teee tect ee eee eee eee eee eee tenet nett 71 5 3 5 Select from Active Directory srirttete reeset eee nee een e eee e eee eee e eee n eee ee teen nena ees 71 5 4 Remote network installation final Steps rxrarerenranannanannanannnnannenennnnrnannrnrnnennne 87 5 5 Creation of AVG Installation Script rxrrrrrrernennernrvarnnnnernernnrnevnnnnannrnnrsersensenn 89 6 AVG Admin Console siiis irisii arrsa nede tase caansnnededactdcanadeesavensereceuassacadsuatccomeneses 99 6 1 What if AVG Admin Console iiteetiecs icc ceccccrns ciiedeceer iit cnr eeeeeiieieresseecccn st edeeeeeene ds 99 6 2 AVG Admin Console Interface OVerview s s rrrreresrrrrrrererrrrrrrresnrrrrrererrrrrrereeren 101 6 2 1 Upper Main Menu rirrrrce tree ene eee ieee eee E
21. type in a preferred new password for the database to be used for AVG Admin Server connection Press the Next button and continue to the next step Data Import 3 4 6 Data Import 5 AVG Admin Server Deployment Wizard DataCenter role You can fill the newly created DataCenter database by importing data from a stored backup C Import data into the database from folder Data import Once you confirm your database selection you can also choose to import some existing data into the newly created database To do so tick the Import data into the database from folder checkbox The folder selection field becomes available Choose your backup folder by clicking this button men and find the folder where the original files for import are stored AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 35 If you are currently upgrading from the former 8 5 version you can import your AVG DataCenter 8 5 data in this dialog For more information please consult Importing Stations and Settings from AVG DataCenter 8 5 chapter Confirm your choice by clicking the Next button Note AVG Admin Server creates by default automatic database backups to the following folder C Documents and settings All users Application Data AVG9 Admin Server Data AutoDatabaseBac kup Therefore if you have previously used AVG Remote Administration and wish to use former database backup
22. you can find the backup files there unless you switched the backup feature off The folders are named in the format YEAR MM DD TIME for easier differentiation 3 4 7 Server Access In this step you can optionally check the Username and Password checkboxes and fill in your preferred user name and password that will be required each time you launch the AVG Admin Console AVG Admin Server Deployment Wizard or process stations update Note If you set an username and password here you should also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved i AVG Server access You can set the password protection This password will be required at the startup of AVG Admin Console at the next startup of AVG Admin Server Deployment Wizard or during stations update Warning if you set username and password you should set the same values manually also for all stations connected to AVG Admin Server otherwise these stations will not be able to connect Server access username Password AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 37 AVG 3 5 UpdateProxy role This dialog will appear if you chose to deploy the UpdateProxy role in the Role Selection dialog Upd
23. 390 Graphic Reports started Avg request time 7 msec 2009 11 05 17 11 51 937 Update Proxy started Workload 0 0 2009 11 05 17 11 51 937 Admin Server started Witheld requests 0 0 2009 11 06 11 30 05 901 Regular database backup finished 2009 11 08 11 30 10 514 Regular database backup finished 2009 11 10 11 30 17 869 Regular database backup finished 2009 11 12 11 30 22 605 Regular database backup finished 2 Pause server lt gt Server settings Run AYG Admin Server Monitor at startup The AVG Admin Server Monitor dialog contains the following control buttons e Stop server allows you to stop the AVG Admin Server e Pause server allows you to pause the AVG Admin Server and continue its running AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 183 e Server settings allows you to set up the AVG Admin Server configuration If you prefer not to automatically launch the AVG Admin Server Monitor at Windows system startup you can uncheck the checkbox Run AVG Admin Server Monitor at startup not recommended 10 4 1 General tab This tab offers the following options Zz AVG Admin Server settings General DataCenter UpdateProxy E mail AVG Admin Server 9 0 693 Copyright c 1992 2009 AYG Technologies mA avg COM License License type Full Connection Port 4158 Set default port Local address v Server ac
24. 9 0 Choose to create a new empty DataCenter Database and during the Data import step select the folder into which you exported your former 8 5 data 3 Finish the deployment process as usual 11 2 2 Migrating Stations to another AVG DataCenter In order to move your stations to a different AVG Datacenter you need to firstly deploy the AVG Admin Server to a different computer if you have not done so already AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 202 Once you have your new AVG Datacenter ready you need to provide a new connection string for all stations you wish to connect to it To reflect the new settings of your stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration 3 Fill in the new server address and port number Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations In the navigation tree right click on the Stations node and select Synchronize settings from the context menu To verify successful migration of the stations connect to your new AVG DataCenter L In the AVG Admin Console click on the upper menu DataCenter and select the Connect To AVG DataCenter item 2
25. All rights reserved Ker T AVG v it 5 3 3 Import Stations from File Note This option is usually used when migrating stations to another AVG DataCenter For more information on this topic see the Migrate Stations from to Different DataCenter chapter If you choose to install AVG remotely on stations selected from a file you will experience a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Station selection window will appear Remote installation of AVG via network Station selection Step 5 7 Select stations where AYG 9 0 should be installed and click the Install button Network checking results Co IP address AVG Agent Not present A 192 168 Unable to detect Retrieve the rat log 192 168 Unable to detect Export stations without AVG to a file 192 168 Unable to detect Selert al stations 192 168 Unable to detect Select stations without AVG 192 168 Unable to detect Not present 192 168 Unable to detect Not present Selected 3 from 55 Right click to view additional options e Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the option Delete AVG Agent after AVG is installed is enabled Detailed installation options step th
26. EES 115 6 4 4 Filtering gt rrrrsrrsnrsnansrnnnanarnanrn annan annan anna ann arn aner ann rr danne enn nrn EEE EE 115 6 5 Servers eee ere 119 NR ER TE 119 6 5 2 Application Servers rarrnrranrrnnnannnarsnrrnsrenn nar n annan renner narrsnnennsennsrnser 119 6 5 3 Filtering rrrrarsarsaannnnnnanarnanrnaan sann ane ran nn narr nrn UE EEE nrn arr n enn 119 6 6 Scan results kake AT banda 122 6 6 1 Filtering t s ttrrreenneannsannannnnannnnnn EEE annan EEE ndr anna rrrnnnarrr ann arrsnnsnee 122 ET EVNE Sansa Gesner 126 6 7 1 Filtering gt rsrrrsarsnrsnannnnnnnnarnanrn aars arna EEE EEE nanan enn nunnana nanne 126 6 8 Notifications street vred eee EART 127 6 8 1 Condition RE EEE 127 6 8 2 Message Tab xrrrrranrananannannavnnnanannsarsnnnnnnrnn ann anrnnrenasarnarrsnnennennsnner 127 6 9 Graphic Reports x xerenennnavarnvnrnanenanerannnnrnnnanenenavernnnnnrnenenavannvernrnrnenenenerenennn 130 6 9 1 Report Templates x rraarnrannannnn annan eee EEE EEE EEE EEE Een Et aan 130 6 9 2 Report Schedules irrtrte teen ee EEE EE EEE EEE EEE EEE E UES 130 6 9 3 Generated Reports sire tere eee e eee ee eee EEE EEE REEL EEE EEE EEE Ante tae 130 6 9 4 Filtering viet tet eee ee EEE ETE EEE EE 130 6 10 LICENSES vereetet eter e ee etter nent e EERE De E REDE E ED AEA DEES SSE E ESSE SEES SG EE EEE EE EGGS HEHEHE SESE EES 138 6 10 1 Shared Settings verre eee eee EEE EEE EEE TEES 138 6 10 2 S
27. Enter the new server address and port number alternatively also a username and password if required 3 Confirm your choice by clicking the OK button You can also export the whole existing content of your AVG DataCenter and then import it to the newly created one To do so follow these steps Note This procedure applies to version 9 0 1 To export the existing AVG DataCenter content navigate to the DataCenter Database export upper menu item 2 You will be asked to choose a destination folder Once you confirm your choice the export will begin 3 To import the data back to a new AVG DataCenter start AVG Admin Server Deployment Wizard on the server where you wish to import the data back Go through the wizard and in the Database update creation step select Create new empty DataCenter database 4 Continue to the Data import step check the Import data into the database from folder checkbox and fill in the path to the recently exported saved backup folder AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 203 5 Confirm your choice and finish the wizard Upon its completion the original data will be available in the new AVG DataCenter 11 3 How to Synchronize Stations The synchronization process is described in the AVG Admin Console Synchronization process chapter 11 4 How to solve Update related issues If your stations are not up to date you may nee
28. Infected the file is infected Moved to Virus Vault the file was moved to the Virus vault on the station Restored from Vault the file was restored from the Virus Vault Deleted the infection was deleted Added as exception the infection was added to the list of exceptions will no longer be considered as a threat Potentially dangerous object the file is potentially dangerous AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 124 6 6 1 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 StationO2 etc The filtering options for Scan results are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Station name Insert a custom station name that you want to filter out Station description Insert a custom station description that you want
29. Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 123 Previous shows the previous scan result in the Scan results view if available Next shows the next scan result in the Scan results view if available Export scan results to a file click this hyperlink to save the listed scan results to a text file csv Right clicking on a finding in the list will allow you to choose from the following actions availability of the actions depends on file infection type Heal will ask the station to try healing the selected finding s Delete will ask the station to delete the selected finding s Move to Vault will ask the station to remove the selected finding s to the station s Virus Vault Add as exception will ask the station to create an exception for the selected finding s AVG will then ignore the file and will not report it anymore If the station is active the requested operation s will be done immediately after the request If the station is not currently active i e is not connected to the AVG Datacenter all pending operations will be processed next time the station connects Once you request an action then if the AVG station is active it will try to find the requested test result and process all selected infections One of the action result states listed below will be displayed in the State column The states are as follows Healed the file was cleaned
30. J License number SISMB CCCCC CCCCC CCCCC XXXRX PPPPP stem value from target station wi em value from target station will be used c Folder with the AYG installation package CiInstallavg i m Download the newest version of AVG 9 0 from the Internet into the selected folder complete 0 After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved e Folder with the AVG installation package type in the full path to the AVG installation package or use this mn button to select the correct folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the
31. Report Potentially Unwanted Programs and Spyware threats 15 Advanced Settings M Scan inside archives EJ Directory Excludes Reporting E Excluded files Automatic actions with following reports could be specified under Detection actions subkey These Anti Rootkit reports have Information severity 45 Update E 5 Proxy Report password protected archives E Dial u C Report password protected documents 3 URL j C Report files containing macro ee C Report hidden extensions E Remote Administration Allowed actions E Server components fr EJ Anti Spam Server for MS Exchange EJ E mail Scanner for MS Exchange routing TA E Detection actions E Mail Filtering E E mail Scanner for MS Exchange SMTP TA Detection actions Mail Filtering E mail Scanner for MS Exchange VSAPI The Logging settings section Log file size choose a preferred size of the log file Default value 100 MB The Scanning properties section e Use Heuristics check this box to enable heuristic analysis method during scanning e Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware e Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The Reporting section allows you to choose which items should be reported during scanning The reports have Informatio
32. The default port value is 4158 If the AVG Admin Server uses this default number it is not necessary to include the number into the communication string If the DataCenter is password protected you must fill in the Login name and Password into the appropriate fields Without correct password and or login name you will not be able to start the AVG Admin Console AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 100 i AVG 6 2 AVG Admin Console Interface Overview a AVG Admin Console MICHALKR 41 58 DataCenter View Tools Information FETEHETT _ _ i xi og AVG DataCenter Y Property name Property value DatabaseVersion 9 3 6 DatabaseT ype Firebird PropettiesVersion 2 GraphicReports Yes Stationldentificati ByNameDomain ConfigHeadingC 10 ScanResultsSyn 720 ScanLogsSeverity ScanLogsContai AccountsEnabled No ScanLogsRootkits No EJ AVG DataCenter gh Stations E5 Non compliant stations ER Stations with AVG Firewall J New stations fie Servers IR AVG Admin Servers E Application Servers Scan results fie Events K Notifications 5 Graphic reports lig Report templates I Report schedules is Generated reports The latest versions Virus base 270 13 25 2256 AVG for Windows 8 5 392 station 8 5 392 server 8 5 392 up to date AVG Remote 8 5 276
33. USB device Flash drive portable hard drive etc and hit the Refresh button to see the device in the drop down list Make sure the drive is not write protected e Folder Selecting this option will let you choose a folder where the script will be stored If you choose a network folder make sure it has correct write access rights AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 147 a AVG 8 2 3 Completion F AVG Network Installer Wizard X Results of installation script creation Step 3 3 The installation script was successfully created in Folder C lavg You can start the installation on a station by running the installation batch AvgSetup bat If the script creation proceeded successfully you will see a dialog similar to this one Click the Finish button to close the wizard To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun fea
34. all records displayed in the current view section you can use F5 keyboard button to do so as well Refresh row count in the navigation tree updates the number of rows reflected in brackets within the navigation tree Export the current view contents Allows you to save the current view for example list of stations into a csv comma separated values file which can be easily imported for example into MS Excel or similar spreadsheet application Note You can also quickly call this dialog by pressing CTRL S Z Select columns for export Column name Station name Domain Description Group Last contact Infections unremoved Spyware unremoved export only Rootkits not removed selected rows Where export of the view will be stored C Documents and Settings All Users Application Datat m Use Select all button to mark all column names or select the requested ones manually If you have selected only certain rows before entering this dialog and wish to export only those you should check the Export only selected rows checkbox To change location of the output file or its name use the m button which AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 105 triggers a standard Save as dialog Confirm your choices by pressing OK button Print opens the standard windows print dialog allowing you to print the currently opened view
35. and confirm your choice by pressing OK You can also use Select all button to choose all columns Once you create your custom tab you can easily remove it by right clicking on any tab and selecting Delete the custom tab To modify the existing tab choose from the same menu Modify the custom tab You can quickly search for a station name by holding down the CTRL and F keys at the same time Then type in the station name or part of its name You will experience the highlighted results just as you type Use F3 keyboard button to jump to the next search result 6 2 4 Status Panel In this part of the AVG Admin Console main window you can find various system notices and information on the application functionality communication with AVG stations detected problems positive scan results warnings etc The Status Window panel is located by default in the bottom part of the screen If the panel is not visible you can activate it by clicking on Status window item in the View Panels menu More information how status messages work can be found in the Requests handling and status messages chapter If you right click to the Status window area you will have several options available to AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved choose from e Show all The status window will display all messages e Show errors and warnings The status window will display only error and w
36. are using Microsoft Information Server for example the root of all the accessible folders is usually C InetPub wwwroot Supposing C InetPub wwwroot avgupdate folder which is accessible by web interface is present on the web server called localweb Web HTTP clients can access documents and files in this directory by the URL http localweb avgupdate Following these steps AVG stations will use the same URL http localweb avgupdate for updates Update files for distribution can be downloaded from the http www avg com website section Support Center Downloads AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved WwW TAVU 15 AVG Admin Server for Linux AVG Admin Server 9 0 for Linux is designed for administration of AVG DataCenter using the HTTP communication protocol for connection between the AVG stations and DataCenter A Firebird server is used for accessing the DataCenter database AVG Proxy server is also a part of the AVG Admin Server and serves for mirroring update files that can be accessed via the HTTP protocol This chapter includes the following topics e Installation e Description of start up parameters Configuration News and changes related to the application can be found in the Changelog file The AVG Proxy server feature is included in the AVG Admin Server 9 0 for Linux There are several options available in the configuration file that can
37. avgagent us Ing Once done navigate to the folder where you saved the AVG Agent on your station and run the following command avgagent exe install start Once the AVG Agent is installed you will be able to proceed with remote installation of AVG More information on remote installation can be found in the AVG Network Installer Wizard Basic Mode chapter 11 6 How to Change User Interface Language During installation of AVG you have the option to choose the user interface language you prefer If for some reason you need to use the application also in a different language you can change it by following this procedure When starting AVG components it is possible to use this command line parameter to change the language of the user interface Parameter Meaning LNG xxxx If the required language version is available it will be used Otherwise the application will choose the language according to the operating system language The possible values are AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 206 sia sv ett CSY Czech user interface ENU English user interface DEU German user interface FRA French user interface PTB Brazilian Portuguese user interface ITA Italian user interface Example usage From the Windows Start menu choose Run and enter your requested component with path and appropriate paramet
38. can use this feature to set access rights to the selected group of stations application servers in this case Double click on one of the account names to trigger a roll down menu or right click on it to trigger the context menu with same contents From there you can choose the permission type o Full access the chosen user account will have the full access to the group o Read only the chosen user account will be only able to view the group o No access the chosen user account will have no access to the group at all Synchronize settings will ask all stations in the group for immediate synchronization of settings Ask to perform program update will ask all stations in the group to start the program update process Ask to perform virus database update will ask all stations in the group to start the virus database update process Ask to rollback last anti virus database update will ask all stations in the group to use previous virus database version and disregard the last one Delete temporary update files sends request to all stations to remove temporary update files Ask for scan results will ask all stations in the group for scan results If you right click on a station in the Application Servers view you can choose from the following options Delete station will delete the station from the AVG DataCenter Settings will open the Station settings dialog Firewall settings will open the Firewall se
39. clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 StationO2 etc The filtering options for Events are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Severity Insert a severity value that you want to filter out e Event type Insert event type value that you want to filter out Station name Insert a custom station name that you want to filter out Username Insert a custom username that you want to filter out AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 126 p rav 3 vare From Insert a custom date and time value that you want to filter out e To Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 8 Notifications The Notifications item allows you to select from predefined notification actions These notifications once set can inform an administrator via e mail about di
40. configuration file is avgadmsrv conf stored by default in the following directory opt avg avgadmsrv etc p port number Port number where AVG Admin Server 9 0 for Linux listens for connection The default value is 4158 e d dbase file Specification of the path to the DataCenter database The default value is var opt avg datacenter avgdb fdb e r register license Register the product with a license number license Display information about license e v version AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 239 Display version of AVG Admin Server 9 0 for Linux h help Display command line help for AVG Admin Server 9 0 for Linux D daemonize Run AVG Admin Server 9 0 for Linux in background as Unix daemon P make pidfile FILE Write Admin process ID into the specified file AVG Admin Server 9 0 for Linux database related parameters versionDB Display the current database version sqlScriptsPath DIR A path to the directory with SQL scripts to be used with the parameters below The default path is opt avg avgadmsrv var db scripts exportDB DIR Export database to the specified directory importDB DIR Import database from the specified directory createDB Create a new database upgradeDB Upgrade the database to the most current version executeSQLscript FILE Execute specified SQL script on
41. details AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 201 Login name enter username e Password enter password We recommend keeping Port for incoming messages with the default value Enter all required information and then use the Test connection button to verify the connection If it fails consult the Network requirements chapter for a possible solution As an alternative you may consider using AVG Settings Manager for applying settings on individual stations manually 11 2 How to Migrate Stations from to Different DataCenter This chapter describes migration of stations froma different AVG DataCenter The following two topics are covered Importing Stations and Settings from AVG DataCenter 8 5 e Migrating Stations to another AVG DataCenter 11 2 1 Importing Stations and Settings from AVG DataCenter 8 5 Although the new version of AVG Internet Security Business Edition is backward compatible with the previous version you can also import AVG DataCenter 8 5 stations via the AVG Admin Deployment Wizard during creation of a new database Importing procedure 1 Prepare an export of your AVG DataCenter 8 5 To do so open AVG Admin Console 8 5 and from the menu DataCenter select Database Export Choose a desired folder and press OK Note The target folder should be empty since multiple files will be exported 2 Open the AVG Admin Deployment Wizard
42. e Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address NOW amp Remote installation of AVG via network advanced mode Detailed installation options Step 6 10 Now you can change all the remote installation options in detail AVG Agent settings Log level Logging off vi Ping 1 Delete AVG Agent after AVG is installed Port 6150 Delete service AVG Agent also on stations where the AVG Timeout ms 10000 Agent service have to be installed manually The AVG Agent settings section contains the following options The Log Level option allows you to specify the logging detail level e Errors only only application s run related errors are logged such as unauthorized connection attempts network timeouts and so on Detailed information on the operations requested and performed by the service on a station e Debug very detailed records covering the program diagnostics After selecting AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 76 this level the log files will be very large e Logging off no logs will be saved default If you choose a logging level option other than Logging off the Log file name field will become active The Log file name fill in the name of the log file The AVG Agent service will store the log file
43. file and printer sharing radio button If the File and Printer Sharing for Microsoft Networks is successfully installed you need to allow the ports mentioned above in the firewall installed on the remote station If for example the built in Windows XP firewall is used you can easily allow this feature by clicking the File and Printer Sharing item located in the Exceptions tab RPC Remote Procedure Call To be able to launch the AVG Agent on the remote station you need to allow the following ports in the firewall on the station TCP and UDP port 135 Communication on TCP port number 6150 For correct communication between the AVG Network Installer and the AVG Agent component you need to first allow communication on TCP port 6150 Using this port the AVG Network Installer controls the AVG Agent tool and passes it the AVG installation files 1 6 2 Ports to be Allowed for Remote Administration Ports that need to be allowed for remote administration are listed below Communication on TCP port number 80 For downloading AVG updates from the internet to the AVG Admin Server UpdateProxy it is necessary to permit outgoing communication for these components on TCP port 80 For successful connection between AVG Admin Server and stations you also AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 14 ai v riv fe ett need to allow other ports on your router firewa
44. final screen by pressing the Next button In the next screen check if all settings are correct and finalize the process by pressing the Finish button 6 9 3 Generated Reports This group contains a list of all currently generated reports To open a report right click on the chosen line and from the context menu select the Show item To delete a report right click on the chosen line and from the context menu select the Remove item Once you have opened one of your generated reports you can then also print or save it a Admin Report Viewer Dtg Report 3 gt a 1 13 51 vi BusinessObjects The report contains more than one page To navigate through pages use the left and right buttons at the top of the screen By clicking the printer icon located in the top left corner you will open the standard Windows print dialog where you can choose to print the report on a printer s or produce a PDF file if available If you prefer to export the report to a file use the Report Save menu item The confirmation dialog will appear where you can choose which output format you prefer Adobe Acrobat PDF HTML 4 0 MS Excel 97 2000 xls 6 9 4 Filtering You can apply various listing filters to the Generated reports view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking
45. if you want to set up connection to Microsoft SQL Server on a remote computer or to a different Microsoft SOL Server instance The database administrator s username and password are needed to create the database Fill in the following Computer name local Database name Instance name MSSQLSERVER Username AVGuser Administrator s username s User password Administrator s password Fill in the following information e Computer name defines the name of the server on which the SQL Server is installed Instance name refers to a particular SQL Server installation if there is more than one instance installed on the station AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 32 a AVG e Administrator s username database administrator user name must be filled in e Administrator s password password for the database administrator must be filled in e Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection e User password type in a preferred new password for the database to be used for AVG Admin Server connection Press the Next button and continue to the next step Data Import 3 4 4 Oracle F AVG Admin Server Deployment Wizard tg Oracle 10g credentials In order to connect to Oracle 10g it is necessary to f
46. nese ae nenees 234 15 1 5 LICENSE cette ete nen nnn E EE T SEE PEELE EE EEA SEES EEE SEES A EEE EEE a ERRELE REEERE 234 15 1 6 AVG Admin Server 9 0 for Linux Configuration t rrrrrrrrsarrsrrnnsnrnnnrnnnn 234 15 1 7 Installation Verification sses et ctesr recae recat ceceetacernetiepizerberteereevneriensioeneseseee 234 15 1 8 Installation Troubleshooting stirrteettteet eee e tenet eee e eee ee ene e ence een teeta eee a etaaes 234 15 2 Start up Parameters veces reteset ete eee EEE Eee EEE EEE EEE Eee eee EEE e eee EES 239 15 3 Configuration srrrrerenannnnannnnannenrnnnnrnannrnannnnrnnnnrnnuernnunrnnnnrnrnarnnnnvennaverenrnn 241 16 FAQ and Technical Support srxrvrrerevvnnnnvnnnnnnnnnnnnnnnnnnnnevennnnnenennnnnnenennnnnnnnnnnnnn 246 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved HM TAVU 1 Introduction This user manual provides comprehensive documentation for AVG Internet Security Business Edition Important notice The document may contain references to other user guides especially the Internet Security guide If you are not familiar with the AVG User Interface and AVG advanced Firewall settings we strongly recommend that you download all relevant guides in advance from the http www avg com website Support Center Download Documentation section You can also use context help which is available through the application to get the requested in
47. network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and transferring them to a new one e Creation of AVG installation script This option allows you to create an installation script and a batch file for local installation or installation from a removable media network folder AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 70 VG 5 3 Remote Network Installation Remote installation of AVG via network advanced mode Remote AVG installation Step 1 10 Remote installation of A G is available for the Following operating systems Windows 2000 SP4 SRP1 Windows 2003 Server SP1 Windows XP SP2 or higher The Wizard First will install and start AYG Agent service on the remote computer and then transfer the AYG installation files The installation itself will be performed by this service PLEASE NOTE Remote installation on stations with Windows XP Home operating system requires manual installation and start of AYG Agent service only if it s not yet running AVG Agent service can be installed and started manually by executing the following command avgagent exe insta start Remote installation of A G requires allowing the following services and ports 1 Ping ICMP type 0 Incoming echo request 2 File and printer sharin
48. not been made by a client As soon as messages are submitted to the Exchange store they enter the global scanning queue as low priority maximum of 30 items They are scanned on the first in first out FIFO basis If an item is accessed while still in the queue it is changed to high priority Note Overflow messages will continue to the store unscanned Note Even if you disable both Background Scan and Proactive Scan options the on access scanner will be still active when an user will try to download a message with the MS Outlook client Scan RTF you can specify here whether the RTF file type should be scanned or not Number of Scanning Threads the scanning process is threaded by default to increase the overall scanning performance by a certain level of parallelism You can change the threads count here The default number of threads is computed as 2 times the number_of_processors 1 The minimum number of threads is computed as number of processors 1 divided by 2 The maximum number of threads is computed as Number of Processors multiplied by 5 1 If the value is set to lower than the minimum value or to greater than the maximum value the default value is used Scan Timeout the maximum continuous interval in seconds for one thread to access the message that is being scanned the default value is 180 seconds The Scanning properties section Use Heuristics check this box to enable heuristic
49. not be able to customize such setting The individual levels are distinguished by icons next to each item Generally an item set as mandatory is marked by the black locked lock icon The icon with red lock means that the setting is already set as mandatory in Shared settings for stations highest level and the icon with blue lock indicates that the setting is marked as mandatory in Shared settings in group Note The lock icons are not available on the stations AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 154 a i AVG Kaj me g di 10 1 2 Alert Manager settings The Alert Manager settings are available only from AVG Admin Console i e not visible on AVG station Here you can select which events you wish to be sent to the AVG DataCenter and displayed in the AVG Admin Console section Events This dialog displays an overview of the enabled event actions You can set the events parameters using the sub tree items You can also select from the roll down menu the language you prefer to display the default texts of rules Shared settings leg Appearance E License Events list E Ignore faulty conditions Overview of the enabled event actions Parameter settings can be changed only in the specific action leaf nodes of the Alert manager subtree item Language used to display the default texts of rules English 45 Online Shield
50. not influence any other remote station settings Mask password checkbox Selecting this option will prevent the password from being displayed on your computer s monitor Check AVG version from AVG DataCenter check this option if you want the wizard to try obtaining information about AVG version on each station from the AVG DataCenter if available Fill into the Maximum time since the last station was contacted field a value in hours that will indicate the maximum time since the last contact with such station Warning AVG remote installation can be performed only on stations with the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username with administrator privileges On stations running the MS Windows XP Home the AVG installation must be done manually or using the login script and the AVG Agent service for details please refer to chapter Remote Installation on Windows XP Home You may also need to review the Network Requirements chapter AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 79 me rn a AVG 5 3 1 All Stations from the Domain If you choose to install AVG remotely on all stations from the domain the following dialog listing all stations available in the domain will appear Zz Remote installation of AVG via network Station se
51. now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name To continue click the Next button AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 69 AVG 5 2 Installation Method To continue in the Advanced mode check the Advanced mode checkbox otherwise proceed to the Basic Mode chapter AVG Network Installer Wizard Choice of installation method Choose one of the network installation methods OR Installation of AYG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Creation of AVG installation script Creation of installation script and batch for installation from CD or network Folder Advanced mode Option for detailed settings of all installation parameters It includes logging level AYG Agent service port selection of AYG components to installfuninstall etc The dialog window offers the selection between two options for creating and using the installation script e Remote network installation This option allows you to install AVG on stations available in the local
52. of all network stations with firewall enabled Double click your mouse or press the Enter key to open the Firewall configuration Dialog Only certain settings are allowed to change because of safety precautions To review all settings and conditions in detail see chapter Shared Firewall settings 6 4 3 New Stations Contains only stations that have not been assigned to any user predefined group yet 6 4 4 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 117 Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 StationO2 etc The filtering options for Stations are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Station name Insert a custom station name that you want to filter out Station description Insert a custom station description that you
53. on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 StationO2 etc AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 137 The filtering options for the Generated reports are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Report template From the roll down menu choose a report template name that you want to filter out Schedule name Insert a custom report schedule name that you want to filter out From Insert a custom date and time value that you want to filter out To Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 10 Licenses This item offers an overview of all license numbers used It allows you to easily monitor all existing license numbers and add or update license number for individual or multiple stations 6 10 1 Shared Settings In the view you will see the list of all group
54. part of next scheduled scan the first optimization scan will be run with the first scheduled scan e Reboot the computer after finishing AVG 9 0 setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process e Show installation progress from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 74 n rn PAWN p Er user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps e Display a notification message regarding scheduled system restart on the remote computer If the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Note This option is not supported in MS Windows 2000 In the Setup properties section you can choose from the following options e Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the defa
55. possible to download the update file onto a LAN server and configure the AVG stations for local update For smaller networks 20 25 stations typically it is recommended to update directly from the internet AVG update files are designed so that always the smallest available required files are downloaded If the network consists of more than 50 stations it is better to maintain mirroring of all the available update files within the local network All the update files that could be used for all the previous AVG versions update must be downloaded this way to allow AVG stations to use the current file to perform the program virus database update Generally there are two options of update files local mirroring The recommended option is using the UpdateProxy role that can be deployed also on multiple servers AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 232 See the Deploying multiple UpdateProxy roles chapter for more information By using this the AVG Admin Server is able to automatically download all necessary update files AVG stations then search for the update files on the computer with the AVG Admin Server running This option is considered the preferred way of update file distribution within the local network However it is possible to use any other web server for this kind of update The server only has to share one isolated folder accessible by AVG stations When you
56. server and distribute updates from different sources to avoid your server overloading or having bandwidth issues The allocation of servers depends on your network size and your server and network specifications Generally speaking if your network consists of more than 150 stations or your network is divided into multiple segments in different locations you should consider deploying multiple UpdateProxy roles to different servers and spread the load To deploy the UpdateProxy role to another server you need to repeat the installation and deployment process on the other server AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 25 AVG 3 3 Role Selection 2 AVG Admin Server Deployment Wizard tg Current state of AVG Admin Server The wizard has detected the following state of AVG Admin Server DataCenter role is disabled UpdateProxy role is disabled Server roles Please select AVG Admin Server roles you want to run on your server DataCenter role UpdateProxy role This screen displays information on the AVG Admin Server current state When everything is correct the respective information is displayed in green text If this is not your first run and everything seems to be correct i e up to date with no warnings or errors there is no need to go through the configuration process again unless you wish to change something If there is a configurati
57. settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 48 a AVG Remote installation of AVG via network Remote administration settings Step 3 7 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration Remote administration AVG DataCenter connection string MICHALKR 4158 Username Password C Add new station into group Custom update server Update Server address http MICHALKR 4158 avgupdate The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option e Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here e Custom update server if you already have an ex
58. the Basic or Advanced mode You can select the Advanced mode by selecting the option Advanced mode in the second step If the option is not selected the program will run in the Basic mode recommended for most users This chapter describes the Advanced mode Note Please review the Recommendations for Components chapter before proceeding with remote installations of AVG AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 68 VG 5 1 Welcome AVG Network Installer Wizard Welcome to AVG Network Installer Wizard AVG Network Installer Wizard guides you step by step through the AVG installation process on stations in your network With this wizard you can Run remote installation of AVG on stations selected from a domain Active Directory or according to IP address ranges Create an installation script which can be used for installation from a CD or network folder You will be asked to choose one of the above installation methods More experienced users can use advanced mode where detailed settings of all installation options are available Use F1 keyboard button to open the help file with additional information Default settings Load settings lt lt Bac If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings
59. the current stage e Use the Help button to open a comprehensive information help related to the current step e By pressing the Cancel button you can quit the wizard at any stage discarding the changes performed so far AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 24 me rn Gj AVG 3 1 Introduction a AVG Admin Server Deployment Wizard Welcome to AVG Admin Server Deployment Wizard Please use this wizard to configure AVG Admin Server before first run or to reconfigure it any time later Note that reconfiguration requires a restart of the Server AVG Admin Server can act in two roles DataCenter role Allows central management of AVG stations configurations Collects scan results from AVG stations UpdateProxy role Performs mirroring of downloaded update files for AVG stations Please make sure you complete this wizard in order to make AVG Admin Server work correctly The first dialog explains the purpose of the Wizard and briefly describes two main options Click the Next button to proceed to the next step Note We strongly recommend you complete this wizard in order to make the AVG Admin Server run correctly 3 2 Deploying multiple UpdateProxy roles Before you deploy AVG Internet Security Business Edition roles to your server YOU may need to consider the following You can deploy the UpdateProxy role to more than one
60. various actions within the station settings By marking an item as mandatory the user on the local station will not be able to customize it For more information see chapter Configuration Shared Settings for Stations Groups General control and priority levels e Scheduled scan cancellation You can decide whether you want to allow the local user to stop a running scheduled scan or not This can be done via Shared settings for stations groups or in the individual station settings To do so navigate to Schedules Scheduled scan item and in the right part of the dialog tick the User can stop a running task checkbox 11 8 Requests handling and status messages This chapter describes requests their handling and processing within AVG DataCenter Requests sent to a single station If a request is invoked from AVG Admin Console e g request for settings synchronization update performing etc a message appears in the Status Window and at the same time the request is stored within the AVG DataCenter Then the station is notified about the request and if it is online it will start processing it immediately Information about the result is delivered back to the AVG DataCenter and instantly displayed in the Status window Error messages appear in red color In special cases two situations may happen e The station is online but for some reason cannot accept the request e g notification port is not working correctly for some reason
61. want to filter out Station domain Insert a custom station domain name that you want to filter out IP address of station Insert a custom station IP address that you want to filter out e Station operating system Insert a custom operating system name or its part that you want to filter out For example to display only all stations with Windows XP installed input the following string e Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation Check this to show only stations that failed to connect after the remote installation Restart is needed Check this to show only stations that require restart To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 118 6 5 Servers The Servers item contains an overview of all deployed servers and stations with an AVG application server component installed 6 5 1 AVG Admin servers This item displays a list of AVG Admin servers installed Double clicking on any server will open a configuration dialog for the given server and allow you to change configuration of the server More information on other options and settings can be found in the Configuration A
62. will select or unselect all stations in the list and the Install button will become active e Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 57 me ggm a AVG 4 5 5 Select from Active Directory If your network is domain based you can choose to install AVG remotely on stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting stations You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the Station selection window will appear 5 Remote installation of AVG via network Station selection Step 5 7 Select stations where AYG 9 0 should be installed and click the Install button Network checking results Co IP address AVG AVG Agent Not present F 192 168 Unable to detect Retrieve the Jir log 192 168 Unable to detect Export stations without AVG to a file VOJ 192 1
63. 68 Unable to detect Send s le 192 168 Unable to detect Select stations without AVG ZAG 192 168 Unable to detect Not present ZBY 192 168 Unable to detect Not present Selected 3 from 55 Right click to view additional options Refresh e Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the installation log will not be possible to retrieve e Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active e Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 58 E AVG The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 4 6 Remote network installation final steps Remote installation of AVG via network Station selection Step 5 7 Select stations where A G 9 0 should be installed and click the Install b
64. 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 231 14 Updates 14 1 General Information AVG offers two update levels to select from e Definitions update contains changes necessary for reliable anti virus anti spam and anti malware protection Typically it does not include any changes to the code and updates only the definition database This update should be applied as soon as it is available e Program update contains various program changes fixes and improvements When scheduling an update it is possible to select which priority level should be downloaded and applied You can distinguish between two types of update On demand update is an immediate AVG update that can be performed any time the need arises e Scheduled update within AVG it is also possible to pre set an update plan The planned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or from the network directory When no newer updates are available nothing happens Note If a time coincidence of a scheduled program update and scheduled scan occurs the update process is of higher priority and the scan will get interrupted 14 2 Update within the Local Network AVG stations can perform an update directly from the AVG Technologies web servers Also it is
65. 9 x xxx i386 tar gz from the following URL http www avg com download Note You do not need to uninstall the existing version of AVG Admin server 8 0 and higher You will be asked to keep or replace the old database and configuration file during installation It is recommended to backup these first To install AVG Admin Server 9 0 for Linux follow these instructions 1 Unpack the installation file tar xvzf avgadmsrv 9 x xxx i386 tar gz 2 Switch to the avgadmsrv directory cd avgadmsrv 9 x xxx i386 3 Launch the interactive installation script as the root user install sh Note If you are upgrading your installation you need to stop the avgadmsrvd service first etc init d avgadmsrvd stop 4 Confirm License Agreement Please read the License Agreement If you agree to the terms displayed use q to close the screen and type yes to continue 5 Confirm Group Name Press enter to use default group name avg in which the AVG Admin Server will be installed or specify a custom one 6 Confirm Username Press enter to use the default username avg under which the AVG Admin Server will be run or type in a custom one Note AVG Admin Server does not require root privileges to run properly It is recommended to run AVG Admin Server under non privileged user account AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 236 7 Firebird Server Database Installatio
66. 96M9 BZALT Wx If you purchased the software online your license number will have been sent to you by e mail To avoid typing errors we recommend cutting and pasting the number from the e mail to this screen If you purchased the software in a retail store you will find the license number on the product registration card included with the package Take care to copy the number correctly In this dialog enter your User name Company name if applicable and your License Click the Next button to continue 2 7 Destination Folder You have to specify the destination folder where AVG Internet Security Business Edition and its components will be installed If you want to select another directory specify the directory path or choose a directory from your local disk by pressing the Browse button To continue the installation press the Next button AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 20 avr AVG AVG 9 0 Remote Administration build 822 4 29 2010 Destination Folder g The default destination folder is shown below You can click Browse button to select a different folder but we recommend using the default settings Destination folder C Program Files AVG AVG9 Admin If you specified a directory different from the default one and the specified directory does not exist a new dialog will pop up asking you whether you wan
67. AA KANANA KENAAN KERR EAA cane eeduiree dane banken en 20 2 8 Component Selection rsrarernarannnnennnnenannenennnnannnnennnnrnnnnrnnunrernarernnnernenerennnn 21 2 9 Installation Summary sarerrarennanannnnennenanannanannnnannenrnnnnrnnnnrnnuarnrnerernnnernanernennn 22 2 10 Installation Complete sxrrerrernernrvannennernnrnnvnnvnannannrvnrnennarnarnavnevnnnennrsnrnenne 23 3 AVG Admin Deployment Wizard xaxxnnnnnnnnnnnnnnnnnnnnnnnnvnnnnvnvnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnen 24 eine ssfe Mer canal te OANRET EA AE EERDERE EOAR EA 25 3 2 Deploying multiple UpdateProxy roles xrrerrnrnnrnnvnannannrvnrnernernarnarnnvnnnensnrnnrsenne 25 3 3 Role SEIGCEION fetes ei cnrse ee decanter ecnanhne sedan nage rende ke eee matt nace 26 3 4 DataCenter Role sittviescieccttisidiaediserastaaeeeene sean dike ekke eRe si 27 3 4 1 Firebird Ee 27 3 4 2 MS SQL Server Express Edition rxxxrarrrrananarnnarernanrrnsennrnanrrrsnernnnnr 27 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved S av Ve vd 3 4 3 MS SQL Server rrrranannanrrr annan annrr ann nnnn narr naa nnnnnnrrr na nnnn nn NEEE ANEAN nn rnrnnnnnn 27 3 4 4 Oracle viet E EE ar ERER EE EEE EEE EEE EE AEDS EDAD EEE EE EEE EDE EDAD DEEDES DEEDES EES EE EEE DEEDES 27 3 4 5 MySQL 5 vteteet eect tee eee eee ee ee EE EEE E EEE EEE EEE rr naa nnn arr UEE EEDA EEE EEE ET 27 3 4 6 Data Impo
68. AVG AVG Agent la A A 192 168 Retrieve the installation log A VFE 192 168 Peet page Export stations without AVG to a file VOJ 192 168 Unable to detect Selert al stations VRBAP 192 168 Unable to detect Select stations without AVG A ZAG 192 168 Unable to detect Not present A ZBY 192 168 Unable to detect Not present lt Mm Selected Right click to view additional options e Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the installation log will not be possible to retrieve e Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 55 e Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 4 5 4 Select a Single Station If you choose to install A
69. All rights reserved 10 3 5 E mail Scanner for MS Exchange VSAPI This item contains settings of the E mail Scanner for MS Exchange VSAPI a Shared settings of application servers TD EJ Logs and Results Me Servers 45 Alert manager EJ Sending to e mail E Record to NT event log 5 Sending to AVG DataCenter E Resident Shield 15 Advanced Settings Directory Excludes EJ Excluded files Anti Rootkit E Update 5 Proxy Dial up EE URL E Remote Administration Allowed actions E Server components fr EJ Anti Spam Server for MS Exchange EJ E mail Scanner for MS Exchange routing TA E Detection actions 5 Mail Filtering 3 E E mail Scanner for MS Exchange SMTP TA Detection actions Mail Filtering i Detection actions Mail Filtering Document Scanner for MS SharePoint Basic Settings a M Enable component Language a Default install language Logging settings ag Log file size 100 Scan settings a M Background scan a V Proactive scan incoming messages a MV Scan RTF ag Number of scanning threads 0 a Scan timeout 180 g Scanning properties Use Heuristics Report Potentially Unwanted Programs and Spyware threats Scan inside archives E mail attachments reporting Automatic actions with following reports could be specified under Detection actions subkey These reports have Information severity Report password protected archives
70. C Report password protected documents Report files containing macro C Report hidden extensions Cancel Apply MB seconds The Basic Settings section contains the following options e Enable component uncheck to disable the whole component e Language select preferred component language The Logging settings section e Log file size choose a preferred size of the log file Default value 100 MB The Scan settings section e Background Scan you can enable or disable the background scanning process here Background scanning is one of the features of the VSAPI 2 0 2 5 application interface It provides threaded scanning of the Exchange Messaging Databases Whenever an item that has not been scanned with the latest AVG virus base update is encountered in the users mailbox folders it is submitted to AVG for Exchange Server to be scanned Scanning and searching for the not examined objects runs in parallel AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 177 A specific low priority thread is used for each database which guarantees other tasks e g e mail messages storage in the Microsoft Exchange database are always carried out preferentially Proactive Scan incoming messages You can enable or disable the proactive scanning function of VSAPI 2 0 2 5 here This scanning occurs when an item is delivered to a folder but a request has
71. Center in the automatic mode and sends the update command to them The principle is the same as for the AVG Admin Server Console application the command is stored in the AVG DataCenter and a notification is sent to the station When a station cannot be reached it will process the command within the next synchronization with the AVG DataCenter database In the Inform clients about update type of section you can choose to inform stations either about Virus database updates or Program updates using the respective radio button Manual Mode the Automatic mode option is not checked Define specific IP addresses of AVG stations for update distributions in the manual mode You can divide your clients into two groups when you want to define different rules for particular clients This mode can be used even if there is no AVG DataCenter support In the Time until next attempt to connect minutes specify the time in minutes after which the server should try to contact stations that have not been responding during the previous attempts It will try to connect to all clients until all of them are informed about the update or the allowed number of connection attempts is exceeded The fields for each group are as follows the X stands for the group number o Clients IP addresses Set X the list of clients IP addresses available forms of values are full IP address station name list of IP addresses divided by comma IP address range using t
72. Clone AVG installation Help e Edit AVG configuration of this computer Use this button to open dialog with advanced settings of your local AVG All changes made here will be reflected also to the local AVG installation Load and edit AVG configuration file If you already have an AVG configuration file pck use this button to open it for editing Once you confirm your changes by the OK or Apply button the file will be replaced with the new settings e Apply configuration from file to AVG on this computer Use this button to open an AVG configuration file pck and apply it to the local installation of AVG AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 150 Store local AVG configuration to a file Use this button to save the AVG configuration file pck of the local AVG installation If you did not set a password for the Allowed actions you may experience the following dialog iAvG Settings Manager The access to Allowed actions is not protected by a password Do you want to create a new password for this station The same password will be used in the generated configuration package Answer Yes if you wish to set the password for access to Allowed items now and then fill in the required information and confirm your choice Answer No to skip the password creation and continue to save the local AVG configuration to a file Clone AV
73. E EEE EEE EEE EE EEE 101 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved rav te vare 6 2 2 Navigation Tree xrrrenrannnsannaa nav annannnnaannn nasa renn ann annrr EEE E AAU EEE EEA tas 101 6 2 3 Records Section rxarranannannnnnrnnrnnnnnnnnnrnnnnnnanran SEED AEDS EEE EE ADEE EEE EDAD EES 101 6 2 4 Status Panel cree rrt nuit ne enn EERTE EEEE NEEE ERORA EEEEEE DEEDES TEESE E SEES sunne 101 6 2 5 Quick Help Panel ricer te erent ete e ee ee EE EE ETE EEE UTES EEE UES 101 6 2 6 Filter Pane cet EEE EEE 101 6 2 7 The Latest Versjons cecrcct ett t tenet tenet etn n EEDA DEAE EE EEE EEE EEE AEDS EEE DE ADEE EES EE EEE EES 101 6 3 Synchronization Process rrrrnrrernnnnrnnnannnnnnnnnannenannnnannnnannanannenannenenennanannenene 113 6 3 1 Station Settings Synchronization gt xxrrsrreenrnannannnnanrrrnnnannnrnnnanrnnnnnner 113 6 3 2 Scan Results Synchronization gt xrrsrrrannrnnnnarrananannsnrrrnrennsnrrrnannnnner 113 6 3 3 Station Components States Synchronization x rrrsrannrersarranrrnnrennsrnnrr 113 6 4 Stating s4asvvansaudrsaasaaisoradtvarmbenae ag a a dealer br ke 115 6 4 1 Non Compliant Stations gt xr srerrrsenrennrnanrarnanannnannnannrr nav annnnnnnannnrnnnnnr 115 6 4 2 Stations with AVG Firewall Henr 115 6 4 3 New Stations AARRE Rii a DEREI I REEERE LIRA REE DERITA EREDA CR RENEE LAE REELI sen EEE
74. Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 94 m am a AVG P Creation of AVG installation script advanced mode The installation script options Step 6 8 Specify names of the installation script files and the path where all required files will be stored e g network Folder File names definition Name of the file to launch installation AvgSetup bat Name of the script file with parameters AvgSetup ini Setup files location CilInstalljavg an create a subfolder for AYG 9 0 installation files Create the AUTORUN IMF file Enable relative paths In this step you may specify names of the installation script files their storage and other options In the File names definition define these options Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The file extension must be bat e Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define these options e Select folder where the installation script file will be stored Tick this checkbox and choose a custom directory for storing installation script e Create a subfolder for AVG 9 0 installation files Tick this checkbox if you prefer AVG setup files to be copied to and stored in a subfolder e Create the AUT
75. Events view Available events are shown in the dialog mark the respective checkbox to include the event AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 156 The possible events are as follows e Virus vault object added Virus vault object removed e Virus vault object restored e Threat found e Scan started e Scan finished Update started e Update checked e Update finished e AVG Startup AVG shutdown e AVG component was unexpectedly terminated e License number changed Identity Protection a malware was detected e Identity Protection the allowed list was changed e Identity Protection an object was restored from the quarantine AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 10 1 3 Remote Administration The Remote Administration settings available from AVG Admin Console contain some additional settings in comparison to station settings a Shared settings leg IE Appearance License Remote Administration Ignore faulty conditions T Server Identity Protection Virus Vault PUP Exceptions Anti Spam Online Shield Password LinkScanner Port Login name Scans amp Part for incoming messages ls Schedules E mail Scanner Alert manager Advanced settings Resident Shield Cache Server Synchronize configuration every 1 hour Anti Roo
76. G Admin Console navigate to the DataCenter upper menu and select AVG DataCenter settings item More information on this topic is available in the How to How to manage access rights chapter 12 3 Converting the AVG DataCenter to a Different Database The AVG Admin Server Deployment Wizard is able to automatically convert any existing AVG DataCenter to a different database format It is also possible to convert the AVG DataCenter from one AVG DataCenter to another using the Export Import functions From within the AVG Admin Console it is possible to export the AVG DataCenter to a portable text format menu DataCenter Database Export and import the data during the AVG Admin Deployment Wizard More information about the wizard can be found in the AVG Admin Deployment Wizard chapter 12 4 Web Interface The AVG Admin Server offers a web interface with overview of its status roles details and other information You can access the status pages by entering the connection string into your favorite internet browser http localhost 4158 Where localhost represents your AVG Admin server address and 4158 is a default port number Except basic information DataCenter and UpdateProxy roles overview there are the following buttons available e List of all stations lists all stations currently held in DataCenter AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 223 AV
77. G User Interface healing moving to vault etc It is also possible to request immediate scan results synchronization from the AVG Admin Console Simply right click on a station s node in the navigation tree or on a particular station in a stations view and select All Tasks Ask for scan results from the context menu 6 3 3 Station Components States Synchronization This synchronization process sends data from the station to the AVG DataCenter It takes place every time the station powers on goes online immediately every time a component state is changed within 5 minutes It is also possible to request immediate synchronization from the AVG Admin Console AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 114 Simply choose a station s node in the navigation tree in a stations view right click and from the context menu select All Tasks Refresh components state from the context menu 6 4 Stations The Stations item allows you to view complex information about all stations currently managed by the AVG DataCenter The record of a station is created once the station first logs in to the AVG DataCenter You are allowed using the context menu over the table of groups of stations displayed in the view section to create groups of stations and to assign a single station into specific groups By default the stations are divided into these groups Non Compliant s
78. G installation This option allows you to make a copy of the local AVG installation by creating an installation package with custom options The clone includes most of the AVG settings with the exception of the following o Language settings o Sounds settings o Firewall configuration o Allowed list and potentially unwanted programs exceptions of the Identity protection component To proceed first select folder where the installation script will be saved a Setup files location Select folder where installation script file will be saved now Show installation progress hidden installation Source AVG Installation package Download the newest version of AVG 9 0 from the Internet into the selected folder Be Proxy Download E Then from the drop down menu select one of the following AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 151 o Hidden installation no information will be displayed during the setup process o Show installation progress only the installation will not require any user attention but the progress will be fully visible o Show installation wizard the installation will be visible and user will need to manually confirm all steps Use either the Download button to download the latest available AVG installation package directly from the AVG website to the selected folder or manually put the AVG installatio
79. IFT key selecting all records between the first and the last highlighted record Click the mouse right button over the selected record to open the Context menu It is possible to call various actions related to the current selection from the Context menu To select only specific columns for displaying right click on any column A Show Hide columns dialog will appear a Show hide columns Column name Station name Scan name Scan time Confirmation time Infections found Infections unremoved Spyware found Spyware unremoved Rootkits Found Rootkits not removed Here you can check or uncheck columns you wish to keep visible or hidden Use Select all button to keep all columns visible You can also add a custom tab with preferred columns to a chosen view Simply right click on any tab and select Add a custom tab from the context menu A new dialog will appear AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 109 al es a aa AV a Custom tab settings Custom tab name OK MyNewTab Cancel Select columns that you want to display in the custom tab Column name Select all O Domain O Description O Group Last contact O Infections unremoved Spyware unremoved O Rootkits not removed IP address MAC address Operating system Fill in your custom tab name then choose columns you wish to display within the tab
80. ORUN INF file If you plan to put your script on a CD DVD or USB Flash disk from which you would like to start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created e Enable relative paths We recommend keeping this option checked Relative path means that it is relative to the current source directory for example if AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved nr VG your source disk drive and path is c avginstallation and you uncheck this option the output script will then look for the installation files in exactly the same path which will be most likely different on the target station where you will execute it and the script would not work Creation of AVG installation script advanced mode Installation script preview Step 7 8 AvgSetup bat AvgSetup ini AUTORUN INF GECHO OFF REM AVG Setup Batch SET SETUP CD avg ipw st all 90 656a1672 exe IF NOT EXIST SETUP GOTO NoSetup REM Start AVG Setup ZSETUP SCRIPT FILE ZCD AvaSetup ini 1 2 3 4 5 6 7 if ERRORLEVEL EQU 1 goto AvgErr goto End AvgErr LECHO Error while installing AVG goto End Select folder where the script will be stored C Ynstallavg This step contains a preview of both setup and configuration files The first tab contains information about the setup file and the second contains the pr
81. Remote Installation chapter for more information AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 47 Remote installation of AVG via network Installation settings Step 2 7 Please enter parameters needed For installation of AYG on stations License information name FI Company XXX XXX XXX XXX XXK XXK XXX Folder with the AVG installation package C Install avg m Download the newest version of AVG 9 0 from the solace T Proxy settings Internet into the selected folder After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used e Folder with the AVG installation package type in the full path to AVG installation package or use this sm button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button e Proxy
82. Update feature is not functional for any reason Note Only a server with a public IP address can receive update notification packets And for a server in a firewall protected network the respective port 4157 by default must be allowed for incoming connections The AVG Managed Update feature is controlled using a tab in the AVG Admin Server Monitor The application is accessible from the AVG 9 0 Remote Administration folder of the All Programs folder in the Windows Start menu Press the Server settings button in the AVG Admin Server Monitor interface AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 225 AVG Admin Server Monitor 2009 11 05 17 11 41 687 2009 11 05 17 11 48 281 2009 11 05 17 11 48 390 2009 11 05 17 11 51 937 2009 11 05 17 11 51 937 2009 11 06 11 30 05 901 2009 11 08 11 30 10 514 2009 11 10 11 30 17 869 2009 11 12 11 30 22 605 a Full license for remote administration fi Database opened Graphic Reports started Update Proxy started Admin Server started Regular database backup finished Regular database backup finished Regular database backup finished Regular database backup finished Il Run AVG Admin Server Monitor at startup Server is active Avg 0 1 requests sec Avg request time 7 msec Workload 0 0 Witheld requests 0 0 ie Stop server Server settings Note For complete description of the AVG Admin Se
83. VG Admin Server Settings chapter 6 5 2 Application Servers This item displays a list of stations with an AVG application server installed In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Servers tab Contains general information about each station name domain group last contact etc Details tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc e Versions tab Displays information about versions of AVG virus base and anti spyware base on each station e Component states tab Contains an overview of component states on each station More information on other general options and settings can be found in the Configuration AVG Admin Console chapter If you right click on the Application Servers item in the left tree you can choose from the following options to be applied on application servers AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 119 Shared settings for application servers will open shared advanced settings dialog for application servers Access control for application servers If you are using the Full access control feature DataCenter upper main menu of the AVG Admin Console DataCenter settings menu item and have at least one user account created you
84. VG remotely only on a single station the following dialog will appear 2 Enter a single station Enter a computer name or IP address The wizard will try to find the computer in your network and check AVG installation on it Find computer according to O Computer name IP address 192 168 0 140 Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process of checking the chosen station for an AVG installation will begin Once done the Station selection window will appear AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 56 a AVG Remote installation of AVG via network Station selection Step 57 Select stations where AYG 9 0 should be installed and click the Install button Network checking results St Computer IP address AVG Agent Selected Right click to view additional options e Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the installation log will not be possible to retrieve e Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation e Select all stations
85. W me POTEET eC e eee eerie Tee ee eCLeT Tr Cee e eee eer Cre ere errr rereer rece e re ere i errr rece ere rrr Te eece 200 11 1 How to Connect Stations to AVG Datacenter eeres rrerreresrrrrrrrrererrrrererrrrere 200 11 1 1 Connecting Stations Manually ee EN ee ere E eee Tree eee 200 11 2 How to Migrate Stations from to Different DataCenter srrrrrrrannnnrrrnnrnrnnnnnn 202 11 2 1 Importing Stations and Settings from AVG DataCenter 8 5 sitter teres 202 11 2 2 Migrating Stations to another AVG DataCenter ruuvununnnnnnuvnnnnnnnnnnnsnr 202 11 3 How to Synchronize Stations ce Cree RE SETTE eee eee ee ee eee ee eee ee ee ee ee oe 204 11 4 How to solve Update related ISSUES siete t treet eee te tener e ener e eee eee eee eee 204 11 5 How to install AVG remotely on Windows XP Home xxavnnnvunrnnnnnnnnnnnnnvarnennnnnnnne 205 11 6 How to Change User Interface Language EE GE EEE ak hirer rete e Coen eee rire 206 11 7 How to Control station users actions KEENE SETE A ANRA E AEE AEE AAGE EGGE ee ba Kikk aC RLEL A 207 11 8 Requests handling and status MESSAGES srtttttt tet ee eee eee ee ener teen eee eee ene e eee nena 208 11 9 How to manage access rights SOCCPCCCPCCECCOCCOCCCCOCCCCCCCOCC CeCe CeCe eee eee eee eee ee ee ee ee eT 209 11 10 How to maintain the DataCenter database erersrrrerrererrrrrrrrrererrrrererrrnere 213 11 11 List of AVG Setup Parameters 1 rtt terete teenie 214 12 AVG DataCenter x xunnn
86. _INSTALLED Quits the installation if AVG is already present on the computer KILL_PROCESS_IF_NEEDED Automatically terminates processes that cannot be closed normally NOAVGTOOLBAR Suppresses installation of AVG Toolbar RESTART Restarts the computer at the end of the installation even if it is not required by the application NORESTART Suppresses restart after installation Note AVG may not work properly until the restart takes place RESTART_DELAY lt time in seconds gt Displays countdown system dialog before restart if the restart is required applicable to silent installation as well UPDATE_SERVER lt servers_string gt An URL with update servers used by AVG Network Installer only DCPATH lt connection_string gt An connection string to a DataCenter used by AVG Network Installer only ADM_GRP_STATION lt group_name gt Adds a station to a group used by AVG Network Installer only NOSTART Does not start any AVG processes services drivers during installation no configuration is altered because AVG First Run Wizard is skipped as well DISABLE_SCAN Disables default scan plans after the installation AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved ENABLE_WINFW Activates Windows Firewall during uninstallation of AVG Firewall DONT_ENABLE_WINFW The Windo
87. aa AVG AVG 9 0 Internet Security Business Edition User Manual Document revision 90 6 30 4 2010 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek lt dolecekQics muni cz gt This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved nn av s eve Contents 1 Introduction Mrmr rere Teer rc rr er reer cr rrr err errr rrr rer area 8 1 1 AVG Internet Security Business Edition SCHEME srrrsrereririrrrrrrrrrrirrrererrrrrnrnerererene 8 1 2 Key features and functions sitet tet te etter eee nent ee eee eee nee nea nent eneetees 10 1 3 Operating Systems Supported xrxrrrenrannrnnrnnrnavnarnavnrvnnnannarnnrnevnnvnannanersersensene 11 1 4 Minimum Hardware Requirements x sernenerennannnnanvanannnnannnnannnnannnnannnnanannrnannenen 12 1 5 Recommended Hardware Requirements x rerrrrannannanannanannnnannnnannnnannnnanannrnannenen 13 1 6 Network Requirements xrrerrernnrnevnnnnanarnnrnarnavnarnavnrvnnnannernnrnnvnnvnannnnnrsnrsensnnn 13 1 6 1 Ports to be allowed on statio
88. account will have the full access to the group o Read only the chosen user account will be only able to view the group o No access the chosen user account will have no access to the group at all Shared settings for group opens shared settings for group Shared firewall settings for group opens shared Firewall settings for group Synchronize settings will ask for immediate synchronization of settings with stations Ask to perform program update will ask all stations to start the program update process Ask to perform virus database update will ask all stations to start the virus database update process Ask to rollback last anti virus database update will ask the selected station to use previous virus database version and disregard the last one Delete temporary update files sends request to all new stations to remove temporary update files Ask for scan results will ask all stations for scan results Other right click context menu controls are available when used in the current view section right clicking on a station Add to group will add the selected station to a group Remove from group will remove the selected station from an user created group m Ko W Delete station will delete the station from the AVG DataCenter Settings will open the Station settings dialog Firewall settings will open the Firewall settings for station dialog e Synchronize settings will ask for
89. ackage also on a license number and in some cases AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved plug ins on other software that must be present on the target PC Feature name Feature description fea_AVG Firewall AVG Firewall fea_AVG_HttpScanner AVG Online Shield fea AVG LinkScanner AVG LinkScanner fea AVG SafeSurf AVG Surf Shield fea_AVG SafeSearch AVG Active Search Shield fea_AVG_IdentityShield AVG Identity Protection fea_AVG_AntiRootkit AVG Anti rootkit fea_AVG_AlertManager AVG Alert manager fea_AVG_SystemTools AVG System tools fea_AVG Cl AVG Remote Administration library fea AVG SettingsManager AVG Settings Manager fea AVG Languages All languages fea AVG Language CZ Czech fea AVG Language FR French fea AVG Language GE German fea AVG Language HU Hungarian fea AVG Language IT Italian fea AVG Language JP Japanese fea AVG Language NL Dutch AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved fea_AVG_Language_PB Brazilian Portuguese fea_AVG_Language_PT Portuguese Portugal fea AVG Language PL Polish fea AVG Language SC Serbian fea AVG Language SK Slovak fea AVG Language SP Spanish fea AVG Language DA Danish
90. ails AVG Admin Server settings Send e mail after report generation E mail address E mail subject E mail body Send report as attachment Attached report format If you want to send the report or notification by e mail when it is generated enable the Send e mail after report generation checkbox In order to be able to use the e mail feature you must first configure the SMTP settings in the AVG Admin Server E mail tab Click on the AVG Admin Server settings to configure the SMTP E mail settings now Note To learn more about configuring the AVG Admin Server settings for sending E mail see the E mail tab topic in the Configuration AVG Admin Server Settings chapter If you have already previously configured the E mail tab in the AVG Admin Server configuration you should see predefined values already in the correct fields If not please check the AVG Admin Server settings or fill in your custom values If you want to receive reports directly as an attachment enable the Send report as attachment checkbox and from the rollover menu select which format you prefer for delivery of your report s If you do not select to receive the report as an attachment you will only receive a AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 136 notification e mail and will have to review the report manually within the AVG Admin Console Once ready proceed to the
91. all component status choose one of these options e Firewall enabled will start the Firewall component e Firewall disabled will stop the Firewall component both local and outside network traffic is available Emergency mode will block all traffic including local network You can set the whole configuration as mandatory by checking the Set whole configuration as mandatory checkbox available in the General information dialog Additionally you can set certain individual or all settings within profiles as mandatory to do so simply select the required profile and in the main section click the Set button to mark all items as mandatory Use the Reset button to set all profile values back to monitored AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 170 Shared settings oE Profile information The navigation tree left displays all currently defined profiles System profiles Allow all and Block all are always present Custom profiles can be generated through the Firewall configuration wizard Any listed profile can be edited here click the relevant plus symbol to expand and display detailed setting g options 2 Small home or office network Use Trusted Database for this profile a J Enable Virtual Machines Bridged networking Y Use behaviour detection for traffic qualification Gaming mode settings le C Disable Fi
92. allation package This process can take some time to complete Licence number change Next gt gt During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used e Folder with the AVG installation package type in the full path to the AVG installation package or use this sm button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button e Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 72 a AVG Remote installation of AVG via network advanced mode Select components Step 3 10 Choose installation components IF no component is selected AVG will be installed according to default settings O Install AVG with
93. an results etc 4 AVG Technologies Server provides AVG Admin Server Servers with update files 1 2 Key features and functions AVG Internet Security Business Edition offers the following functions Remote installation Using this function you can easily install AVG on all stations in the local network This remote installation is secured by the AVG Network Installer Wizard a program for direct remote installation and or creation of an installation script that makes it possible to run the Setup installation program on all remote network stations e Centrally controlled updates All AVG stations in the network can be updated centrally using the AVG Admin Console Server roles AVG Internet Security Business Edition can now act in multiple roles where each role can be deployed separately DataCenter role used for remote stations management UpdateProxy role for managing updates which allows the user to divide the load among multiple physical servers e Secured communication Network communication between AVG Admin AVG Admin Server and stations is completely encrypted Full remote administration in the network The full functionality of the AVG Internet Security Business Edition guarantees o Automated remote AVG installation on all network stations thanks to new AVG Network installer Wizard o Continuous overview of all network AVG stations current status o Central control and administration of AVG stations
94. analysis method during scanning Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware Scan inside archives check this option to let the scanner look also inside AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 178 archived files zip rar etc The E mail attachments reporting section allows you to choose which items should be reported during scanning The default configuration can be easily amended in the Detection actions section part Information see below The following options are available e Report password protected archives e Report password protected documents Report files containing macro e Report hidden extensions There are also these sub items available in the following tree structure e Detection actions Mail filtering AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 179 10 3 6 Document Scanner for MS SharePoint This item contains settings of the Document Scanner for MS SharePoint i Shared settings of application servers i og E Logs and Results A i a Logging settings E fee Servers EJ Alert manager Log file size 100 MB E Sending to emal g Scanning properties E Record to NT event log 7 5 Sending to AVG DataCenter Z Use Heuristics E Resident Shield M
95. anced users to customize the AVG installation i e by editing the produced installation scripts or by creating new ones Most of these parameters are used by AVG Network Installer automatically to install AVG in silent mode with desired components settings etc Syntax Setup Parameter_Name Option Usage examples setup exe HIDE setup exe LANGID 0x407 avgsetup exe RESTART_DELAY 60 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 214 avg_ipw_stf_all_90_716a1803 exe ADD FEATURE fea AVG IdentityShield HIDE You can also create a text file with a list of parameters and values and pass it to the setup file by the SCRIPT FILE parameter avg ipw stf all 90 716a1803 exe SCRIPT FILE c data my_script_file ini Parameter name Description UNINSTALL Starts setup in uninstall mode REINSTALL Starts setup in reinstall mode HIDE Starts setup in silent mode PROGRESSONLY Starts unattended setup only dialogs with progress bars are displayed LOG lt log file path gt Specifies a path to the installation log file the path must exist Default value TEMP avg9inst log SCRIPT_FILE A complete path to a file with additional setup parameters NAME lt name gt An user name applicable during the registration dialog COMPANY lt company gt A company name applicable during the registration dialog LICNO
96. and from the context menu select Synchronize settings If you received an error during the previous steps or your stations still show non compliant conditions as far as the updates are concerned try to continue with these steps 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Update and select URL AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 204 3 In the right part of the dialog verify that the correct update addresses are entered I e if youre using the UpdateProxy role of the AVG Admin Server your AVG Admin Server address should be visible Otherwise you should see the default AVG update servers see below 4 Correct the addresses if needed and click OK to confirm the changes 5 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings If you are not getting updates to your AVG Admin Server UpdateProxy at all and your Internet connection is working correctly try to check the AVG Admin Server status page first To do so open your AVG Admin Server IP address or domain name with the correct port number default is 4158 in your web browser For example http localhost 4158 In the UpdateProxy server role section you wi
97. ange VSAPI Document Scanner for MS SharePoint 7 Default le OK Cancel Apply In the Mail Filtering sub item you can choose which attachments should be AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 182 v Ad rie vs automatically removed if any The following options are available Remove attachments check this box to enable the feature Remove all executable files removes all executables Remove all documents removes all document files Remove files with these comma separated extensions fill the box with file extensions you wish to automatically remove Separate the extensions with comma 10 4 AVG Admin Server Settings The AVG Admin Server Monitor is a part of the AVG Admin Server installation The AVG Admin Server Monitor displays an icon on the system tray and the icon s color indicates the AVG Admin Server status Double click on the icon to open the AVG Admin Server Monitor dialog with basic information on the server activities If there is no icon available you can start the AVG Admin Server Monitor from the Windows start menu All programs AVG Remote Administration by selecting AVG Admin Server Monitor 28 AVG Admin Server Monitor m 2009 11 05 17 11 41 687 Full license for remote administration fi Server is active 2009 11 05 17 11 48 281 Database opened Avg 0 1 requests sec 2009 11 05 17 11 48
98. ar description If set correctly AVG Network Installer will be able to find the station in the network File and Printer Sharing for Microsoft Networks To allow AVG Network Installer access to a remote station over the Admin share you first need to allow File and Printer Sharing for Microsoft Network AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 13 on the remote station Specifically you must allow TCP ports 139 and 445 and UDP ports 137 138 and 445 This way the AVG Network Installer can copy the AVG Agent to the remote station As a first step you should check that the File and Printer Sharing for Microsoft Networks is installed on the remote station If you use Windows 2000 or XP you can find the settings under Start Settings Network connections In the properties window of the Network connections tick the File and Printer Sharing for Microsoft Networks If you cannot see such an item then it is probably not installed yet In this case please contact your station administrator or install the component yourself from the installation CD For Windows Vista navigate to Control Panel Network and Sharing Center and enable the Network sharing If you use Windows 7 navigate to Control Panel All Control Panel Items Network and Sharing Center Advanced sharing settings Select a profile applicable for your network or choose step by step both and then click the Turn on
99. arning messages Show errors The status window will display only error messages e Enable messages filtering a Messages filtering Severity of messages Show only messages of specific level All messages aly Recipient Sender Show only messages related to comunication with these stations Jonly from sender Jonly for recipient containing Receiving time Show only messages received in time interval From 2 gt 0 This option allows you to filter out messages according to more extensive parameters From the drop down menu select what type of messages you wish to display In the Recipient Sender section there two checkboxes Checking the upper one only from sender gives you access to the context menu that allows you to select a unique sender whose messages will be displayed in the Status window panel After checking the lower one only for recipient containing you can choose to show only messages considering one group of stations select this particular group from the context menu Finally in the Receiving time area you can check the From or To or even both checkboxes to set the time interval for messages to be displayed No older AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 111 or newer messages will be shown then e Disable messages filtering switches off the messages filtering e Save
100. ateProxy role Update files folder selection Please select the folder where the downloaded update files will be stored Update files folder C Documents and Settingst ll Userst pplication Data ayg9 Admin Server Data update Jer Lee You must choose a folder into which the update files will be downloaded and stored If the folder does not exist you will be asked if you want to create it Click this mam button to select the folder Once finished click the Next button to continue AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 38 E AVG 3 5 1 Update servers AVG Admin Server Deployment Wizard UpdateProxy role Configuration of update servers Select web servers from which AYG Admin Server should download the update files Update servers URL 2 http ffupdate avg com softw 90 update E http backup avg cz softw 90 update Move Up Move Down Allow downloading of Anti Spam updates This dialog lets you choose update servers from which the update files will be downloaded by AVG Admin Server for further distribution If you are unsure about these settings we recommend keeping the default configuration If you for some reason do not wish to download Anti Spam updates uncheck the Allow downloading of Anti Spam updates item Note This checkbox indicates that Anti Spam updates will be downloa
101. ately after creating the group a new shared settings object is created in the AVG DataCenter that can be further edited All members of the new group then automatically share this object s configuration Delete a Group The Delete group procedure is analogical to the group creating o Click the right mouse button over the name of the group that you want to delete o From the newly opened context menu select the Delete group item Using the same context menu you can also rename groups through the Edit group item e Moving stations between groups You can quickly move one or multiple stations between individual groups To do so select one or more stations click left mouse button and while holding it drag the cursor to the target group and release to complete Stations can be assigned into a station group also using the context menu Add to group item You can highlight and assign more stations at once The New stations group is a specific system group that cannot be deleted Stations newly connected to the AVG DataCenter are automatically assigned to this group unless you choose to assign them to a different group during remote installation All stations are visible in the top Stations group AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 199 _ FF v riv vs 11 How to This chapter describes how to do selected tasks in AVG Internet Security Business Edition
102. be used to customize settings For more information see the manual page of avgadmsrv conf check each option s description in the configuration file or visit the Configuration chapter below The AVG Admin Server 9 0 for Linux contains also AVG Managed Update service This service provides the fastest way of new updates notification to AVG stations in your local network More information about this service can be found in the AVG Managed Update chapter If you require more information about the Firebird database engine please refer to the following website http www firebirdsal or 15 1 Installation This chapter describes AVG Admin Server 9 0 for Linux installation The following libraries are required for successful installation e libgds so libstdc 50 6 libgcc_s so 1 e libc so 6 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 234 AVG Admin Server 9 0 for Linux is compatible with the following Firebird servers e Firebird Super Server 2 0 Recommended or higher e Firebird Classic Server 2 0 or higher 15 1 1 Firebird Installation Note If you have one of the supported Firebird servers already installed please skip to the AVG Admin Server 9 0 for Linux Installation section Please download and install one of the supported Firebird servers On some distributions the Firebird server is already included and can be easily installed For example on Debian Ub
103. cally You can also put the script on a removable device such as an external hard drive USB flash disk etc To use the script from a removable device AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 97 E lt A AV 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 98 6 AVG Admin Console 6 1 What is AVG Admin Console AVG Admin Console is an interface for administrating stations remotely It helps the network administrator to maintain the AVG Stations configuration status and to remotely call various operations on AVG stations From this console you can e Monitor AVG component states on stations e Define AVG station settings Review scan results and control virus infections e Remotely launch scans or updates on AVG stations Distribute update files within the local network e Access Virus Vault on AVG stations e View Fir
104. cess Login name License section Click the Change button to insert a new license number and or your personal company details This license number must correspond to the network license i e the remote administration support must be active e Connection section Here you can change the port number and local address o Port the default port value is 4158 You can reset the default value any time by pressing the Set default port button AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 184 Ad riv s o Local address specify the local address for incoming connections The default value is empty meaning any local address If the specified name resolves to more than one address then the first available one is used the server tries all of them Server access section In this section you should fill in a chosen username and password for access to the AVG DataCenter The values are optional but we recommend setting them up to increase security Note This username and password apply for connecting stations to the AVG DataCenter In other words these values must be correctly filled when connecting stations to the AVG DataCenter either via the AVG Network Installer Wizard or manually 10 4 2 DataCenter tab This tab offers the following options Zz AVG Admin Server settings General DataCenter UpdateProxy E mail Databa
105. chedules E E mail Scanner Alert manager Resident Shield Cache Server Anti Rootkit Update Remote Administration Cancel App You can set the following options e Owner name enter a required name of the owner e Company enter a required company name e License number enter a required license number 10 1 6 Configuration copying You can copy predefined Schedules configuration from the Shared settings for stations Groups or from settings for a single station to a group multiple groups or shared settings AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 161 Appearance License i Ignore faulty conditions E Identity Protection i Virus Vault i PUP Exceptions D Anti Spam Online Shield E LinkScanner amp E Scans l Schedules i Mandatory i New schedule am E mailScann Delete fr Alert manager f5 Resident Shield 45 Cache Server AE Anti Rootkit f Update amp E Remote Administration Schedule settings How to scan what to scan F Enable this task g Name Scheduled scan Schedule running O Run every 1 Hourfs x Run at a specific time interval Selected days 11200 Mon Tue Mwed Thu O Action based Ea OSa C Sun On computer startup S minutes delay Advanced schedule options V Run on comput
106. chronization process chapter 6 11 Pending Requests This item allows you view all currently pending requests sent from the AVG Admin Console You can also delete them by right clicking on them and selecting Delete selected requests fromthe context menu 6 11 1 Filtering You can apply various listing filters to the Pending requests view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 StationO2 etc The filtering options for the Pending requests are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately e Request type Double click the field to open drop down menu with list of request types and choose the one you wish to filter out Station name AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 139 E A AV Double click the field to insert a custom station name to be filtered out From Insert a custom date and t
107. configuration AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 10 AVG Internet Security Business Edition full functionality is provided by the AVG Admin Console and the AVG DataCenter If you do not need the full functionality it is possible to install and deploy only the AVG Admin Lite for installation scripts generation and local update source e In addition to all standard features AVG Internet Security Business Edition may contain the following components support configuration available directly from the AVG Admin Console o Anti Spam protection o Anti Spyware protection o Firewall protection o Online Shield protection o LinkScanner protection o Anti Rootkit protection Note Depending on your edition the support of components may vary Backward compatibility including an easy migration from the previous version 1 3 Operating Systems Supported AVG Internet Security Business Edition is intended to manage protect stations with the following operating systems with the exceptions mentioned below the list e MS Windows 2000 Professional SP4 Update Rollup MS Windows Server 2000 SP4 Update Rollup MS Windows XP Professional SP2 MS Windows XP Home SP2 MS Windows XP Professional x64 SP1 MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server MS Windows 2008 Server x64 AVG 9 0 Internet Security Busines
108. d to verify that they are correctly connected to your DataCenter and if updates can be triggered remotely We recommend following these steps First try to update the stations manually to see if the stations are responding correctly To do so in the AVG Admin Console right click on the Stations node ora particular station in stations view and from the context menu select All tasks Ask to perform virus database update item Watch the status window in the AVG Admin Console and check for error messages To be completely sure that the update was successful synchronize the settings right click on the Stations node or a particular station in a stations view and from the context menu select All tasks Refresh component states and then open the Versions tab in the stations view Here you can see if all databases have been updated If the update went correctly but after some time the stations become out of date again check the following settings 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Schedules and select Virus database update schedule 3 In the right part of the dialog verify that the Enable this task checkbox is ticked and also that the schedule is predefined the way you require it Click OK to close the dialog and confirm the changes Note You should repeat this action also for Program update schedule 4 Right click on the Stations node or a particular station in a stations view
109. date files for AVG stations Please make sure you complete this wizard in order to make AVG Admin Server work correctly The first dialog explains the purpose of the Wizard Click the Next button to proceed to the next step Note You need to complete this wizard in order to proceed with remote network installation AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 142 AVG 8 1 1 Configuration Overview Configuration overview AVG Admin Server configuration UpdateProxy role Update files folder C Documents and Settings 4ll Users Application Data avg9 Admin Server Data update Update servers http update avg com softw 90 update http backup avg cz softw 90 update This section contains an overview of the configuration that is going to be deployed on your server Basically only the UpdateProxy role will be deployed to your server The UpdateProxy role serves as a proxy server for downloading and distributing updates to your stations The wizard will also create the update folder on the C drive by default or drive that is indicated in your overview AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 143 Wi AVG 8 1 2 Completion Adm carver I Deployment progress Action State Storing update mirroring settings OK AVG Admin Serve
110. dcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also StationO1 StationO2 etc The filtering options for Servers are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Station name Insert a custom station name that you want to filter out Station description Insert a custom station description that you want to filter out Station domain Insert a custom station domain name that you want to filter out AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 121 IP address of station Insert a custom station IP address that you want to filter out Station operating system Insert a custom operating system name or its part that you want to filter out For example to display only all stations with Windows Server 2003 installed input the following string Server 2003 Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation Check this to show only stations that failed to connect after the remote installation Restart is needed Check this to show only stations that require restart To disable a filter simply uncheck the checkbox next to its name or ri
111. ded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter If you need to change any of these servers you have the following options Press the Add button to define additional update server AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 39 ri ri fe Edit URL Server URL Cancel Enter the complete server address into the URL field including http prefix and port number if other than 80 The following buttons are also available Edit for changing the address of the selected server Delete for deleting the selected server address Default for resetting values of the current dialog to default ones The servers are listed by priority The first one always has the highest priority i e updates are first downloaded from this server If you need to change the order simply use the following buttons to do so Move Up to move a Selected server up Move Down to move a selected server down Once finished click the Next button to continue AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 40 AVG a AVG Admin Server Deployment Wizard tg UpdateProxy role Configuration of update servers This AYG Admin Server needs to be added into the list
112. default settings 5 s 2 AYG for Windows Check components on the left that you wish to install or uncheck those you wish to uninstall O AYG Firewall The symbols have the following meaning EZ Online Shield LinkScanner ANG Active Surf Shield AVG Search Shield El Component will be uninstalled Identity Protection Remote administration component O Default installer settings will be used 2 AVG Settings Manager _ 17 Additional installed lanauaaes ve 3 ZA m gt Install AVG Security Toolbar M Component will be installed O Remote AYG uninstallation In this step you can choose if you wish to install AVG with default settings or select custom components e Install AVG with default settings Choose this option if you prefer the default components to be installed e Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank DO e Remote AVG uninstallation allows AVG removal e Install AVG Security Toolbar choose to install AVG Security Toolbar AVG s Security Toolbar is powered by LinkScanner technology which lets you know whe
113. dialog you can specify which conditions a station must fulfill in order to be considered as non compliant a Non compliance conditions These conditions determine the contents of view Non compliant stations ip i Non compliance conditions specify what is to be considered a station non compliance Non compliant values will be highlighted by red color in all views lt o Ga Condition J amp The AVG version is outdated SE Virus database version is outdated J amp The virus database release date is older than pe No communication with station for a period longer than Infections unremoved JE Spyware unremoved Rootkits unremoved je Inaccurate component state Firewall jb Inaccurate component state License J Inaccurate component state Resident Shield JE No scan on the station for a period longer than 24 7d HOOOBRRRARA The conditions are as follows e The AVG version is outdated a station will be considered as non compliant if the AVG version on the station is not up to date e Virus database version is outdated a station will be considered as non compliant if the virus database is not up to date on the station e The virus database release date is older than if used stations with the virus database older than the entered interval will be highlighted e No communication with station for a period longer than a station will be considered as non compliant if there was no co
114. e In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you finish selecting the IP ranges click the Next button to continue Once done the Station selection window will appear AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 53 a AVG Remote installation of AVG via network Station selection Step 57 Select stations where AYG 9 0 should be installed and click the Install button Network checking results un r brPEbbbE Co IPaddress AVG AVG Agent ROB Unable to detect Not present TUR Retrieve the installation log VFE 192 168 Export stations without AYG to a file VOJ 192 168 Unable to detect Select all stations VRBAP 192 168 Unable to detect Select stations without AVG ZAG 192 168 Unable to detect Not present ZBY 192 168 Unable to detect Not present Selected 3 from 55 Right click to view additional options Refresh e Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the installation log will not be possible to retrie
115. e networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to the Microsoft SQL Server license Oracle 10g This engine can serve over 1000 stations in large networks It is not a standard AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 30 aa AVG part of AVG Internet Security Business Edition and its usage is bound to a commercial license e MySQL 5 We recommend to use this database engine in very large networks with more than 1000 It is not a standard part of AVG Internet Security Business Edition and a commercial license may be needed for use in a commercial environment If you choose a database type that is different to the one you have been currently using the Wizard can import the contents of the previously exported AVG DataCenter into the newly chosen database type 3 4 1 Firebird If you have selected the Firebird option there are no further settings needed and you can proceed to the next step Data Import 3 4 2 MS SQL Server Express Edition 2 AVG Admin Server Deployment Wizard Microsoft SQL Server credentials In order to connect to Microsoft SQL Server it is necessary to fill in the following information Change the computer name and the instance only if you want to set up connection to Microsoft SQL Server on a remote computer or to a different Microsoft SOL Server instance The database administ
116. e used for AVG Admin Server connection Press the Next button and continue to the next step Data Import 3 4 5 MySQL 5 AVG Admin Server Deployment Wizard MySQL 5 credentials In order to connect to MySQL 5 it is necessary to fill in the following information Change the computer name only if you want to set up a connection to MySQL 5 on remote computer The database administrator s username and password are needed to create the database Fill in the following Computer name localhost Database name Service name MySQL Username AVGuser Administrator s username root User password Administrator s password Fill in the following information e Computer name defines the name of the server on which the MySQL 5 is installed Change the value only if the installation resides on a remote computer AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 34 p Er mnu ggm AVU Service name Default operating system service name for the MySQL engine We recommend keeping the original value Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection User password
117. e AVG Agent will be removed and therefore the installation log will not be possible to retrieve e Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 83 button will become active e Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 4 Select a Single Station If you choose to install AVG remotely only on a single station the following dialog will appear Zz Enter a single station Enter a computer name or IP address The wizard will try to find the computer in your network and check AVG installation on it Find computer according to O Computer name IP address 192 168 0 140 Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process of checking the chosen station for an AVG installation will begin Once done the Station selec
118. e latest versions panel is located by default in the right of the screen If the panel is not visible you can activate it by clicking on The latest versions item in the View Panels menu 6 3 Synchronization Process Stations managed by AVG Remote Administration periodically perform synchronization with the AVG DataCenter The process includes synchronization of Station settings e Scan results Station components states You may also need to review the Network Requirements chapter for more information on connection requirements needed for successful synchronization 6 3 1 Station Settings Synchronization During the synchronization of station settings e mandatory settings are transferred from the DataCenter to the station e non mandatory settings are transferred from the Station to the DataCenter The synchronization is performed periodically By default the settings synchronization process is done every 60 minutes To alter the synchronization period for all stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration node 3 From the Synchronize configuration every drop down menu choose the required value Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Alternatively you can force immediate synchronization of all stations In the navigation tree right c
119. e space 512 MB of RAM memory 1 6 Network Requirements To be able to successfully install AVG on stations remotely it is necessary to take some steps in advance Note If you experience any problems with the remote administration installation connection even after reviewing the chapters below please try to find the proper answer in the FAQ Frequently Asked Questions located at http www avg com faq 1 6 1 Ports to be allowed on stations For individual stations in your network that use a personal firewall you will probably need to allow certain ports and set specific system features in order to be able to correctly use AVG remote installation Depending on the firewall type and settings on each station some of the requirements listed below may be already predefined or allowed or its settings may not be available under the same name and description We strongly recommend that all changes should only be done by well experienced users Always consult the User manual or Help guide for your firewall before proceeding to change any settings e Ping ICMP type 0 Incoming echo request Change this setting only if the AVG Network Installer is not able to detect network station s which you are sure are switched on and fully operational In the firewall settings used on the remote station allow the incoming ping requests within the local network Often this function can be found under ICMP type 0 or Incoming echo request or simil
120. e to be considered as non compliant According to your selection the non compliant stations will then be highlighted in red within all available views Use the Exceptions button to define groups excluded from the selected rules e Default column setting use this option to revert the interface column settings into the original state e Options AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 103 rav sv var a Views options General view options interval 5 4 minutes Highlight last station contact in green if it is not older than 10 gt minutes Font size for the view 11 lt gt Advanced view options C Display all columns in one tab Display number of rows in the navigation tree C Show time values in GMT C Show AVG 8 settings in the Shared and Group settings In the General view options section choose the viewing preferences o Periodical refresh of the current view in predefined time interval check the checkbox and choose a time value in minutes to enable automatic periodical refresh of the currently opened view o Highlight last station contact in green if it is not older than check the checkbox and choose a time value in minutes to enable highlighting of the Last contact cell to see if the station communicates properly o Font size for the view choose a required font size for the views the default value is 11
121. e you can customize the e mail recipient of such event its subject and a message text Rule settings To admin localnet mA Subject AVG Alert manager message test was started Message text Scan SCAN NAME was started Scan launch time SCAN START TIME Date and time DATE Source 4SOURCE Computer HOST User 4USER Insert macro Default OK Cancel Clicking the Insert macro button will open list of macros that you can apply directly to the message body If you wish to indent a line use the control button ctrl and Enter as pressing the enter button alone would close the dialog Use the Default button to restore original dialog values Record to NT event log This sub tree item enables you to specify which types of events should be written to the NT event log of the specific station Available events are shown in the dialog mark the respective checkbox to include the event Double clicking an event will open a new dialog where you can customize ID severity and message text Clicking the Insert macro button will open list of macros that you can apply directly to the message body If you wish to indent a line use the control button ctrl and Enter as pressing enter button alone would close the dialog Sending to AVG DataCenter This sub tree item enables you to specify which types of events should be sent to the AVG DataCenter and later on displayed through AVG Admin Console
122. ed during Report Schedule definition e Copy An optional value Specify one or more e mail addresses that the report s will be sent to Separate individual items by a comma Blind copy An optional value Specify one or more e mail addresses that the report s will be sent to as a blind copy no other recipients will see these addresses Separate individual items by a comma AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 189 e From An optional value Specify the sender s e mail address and or sender s name and e mail address in angle brackets lt user address com gt e Reply to An optional value Specify a reply e mail address e Subject enter some text to recognize the reports The Server for sending e mails SMTP section contains these customizable fields e SMTP server insert your SMTP server address can be an IP address ora domain name SMTP port specify the SMTP server port number Default value is 25 If your SMTP server requires authentication for sending e mails enter the login details below e SMTP Login specify username SMTP Password specify password To verify the e mail properties you can optionally use the Send test e mail button to send a test message to the predefined e mail recipient s via the entered SMTP server Confirm all changes of the server configuration by the OK button However the changes are applied aft
123. ed set of profiles use the Firewall configuration wizard Q Small home or office network Description of the currently active profile Directly connected to the Internet at home without a local network router or when travelling for example laptop connected in hotel an Internet caf etc Profile name Trusted Databas Activate profile Allow all J Ignore Trusted Block All Ignore Trusted Duplicate profile 2 Directly connected to the Internet Jo Use Trusted 2 Computer in domain Use Trusted D J Rename profile Small home or office network ov Use Trusted D Delete profile Toggle Trusted Database Export profile Import profile Description of the currently selected profile User defined profile is any other profile than the two basic system profiles Allow all and Block all AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 10 3 Shared Settings for Application Servers H Shared settings of application servers og Appearance License Server components settings Ignore faulty conditions Identity Protection Virus Vault PUP Exceptions Online Shield Please select a sub item LinkScanner a Scans fa Schedules E mail Scanner Alert manager Resident Shield Cache Server Anti Rootkit Update Remote Administration Anti Spam Server for MS Exchange E mail Scanner for MS E
124. eduled scan the first optimization scan will be run with the first scheduled scan Reboot the computer after finishing AVG 9 0 setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Show installation progress fromthe drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps Display a notification message regarding scheduled system restart on the remote computer If the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Note This option is not supported in MS Windows 2000 In the Setup properties section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings Setup language choose a default custom language for AVG installation and user interface Select folder where AVG 9 0 setup LOG file will be stored if you pref
125. elete AVG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent will be removed and therefore the installation log will not be possible to retrieve e Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 86 d AVG e Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 4 Remote network installation final steps Remote installation of AVG via network Station selection Step 5 7 Select stations where A G 9 0 should be installed and click the Install button Network checking results St Computer IP address AYG AVG Agent State AYG is installed AVG Agent Selected Additionally you may display a so called tool tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details Q Cancel
126. er For example Note We assume that you have installed AVG to the following destination C Program Files AVGVAVG9 Admin If not change the paths below accordingly To start AVG Admin Console in German language C Program Files AVG AVG9 Admin Console AVG9AdminConsole exe Ing deu To start AVG Network Installation Wizard in German language C Program Files AVG AVG9 Admin Console AVG9Networkinstaller exe Ing deu To start AVG Admin Deployment Wizard in German language C Program Files AVG AVG9 Admin Console AVG9AdminServerWizard exe Ing deu To start AVG Admin Server Monitor in German language C Program Files AVG AVG9 Admin Console AVG9AdminServerMonitor exe Ing deu 11 7 How to Control station users actions This chapter shortly describes examples how an administrator can remotely control actions of AVG users on stations By default all actions within AVG user interface are allowed to be changed interrupted by user on the local station AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 207 There are three main ways how to manage users access e Allowed actions It is possible to disallow access to different actions on a local station by managing allowed actions for more information see chapter Configuration Shared Settings for Stations Groups Allowed Actions Mandatory settings The mandatory monitored settings can be used for disabling enabling
127. er a custom location for setup log files select it here the folder must already exist on the target station AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 93 a AVG Creation of AVG installation script advanced mode Remote administration settings Step 5 8 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration Remote administration AVG DataCenter connection string MICHALKR 4158 Cl Username Password C Add new station into group Custom update server Update Server address http MICHALKR 4158 avgupdate The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option e Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here e Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address NOW AVG 9 0 Internet Security Business
128. er contents to a file and save it to a local folder on a computer from which the AVG Admin Console is running AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 102 e Exit Quits AVG Admin Console View menu The View menu offers the following options e Panels Here you can show or hide individual main interface panels Toolbar Navigation tree Quick help etc simply by checking or unchecking them To restore the original position of all panels use the Default position of panels item The panels will be restored after you restart the application e Non compliance conditions a Non compliance conditions Non compliance conditions specify what is to be considered a station non compliance yg These conditions determine the contents of view Non compliant stations Non compliant values will be highlighted by red color in all views lt a E oO Condition J The AVG version is outdated je Virus database version is outdated i The virus database release date is older than No communication with station for a period longer than p Infections unremoved J Spyware unremoved Rootkits unremoved p Inaccurate component state Firewall p Inaccurate component state License p Inaccurate component state Resident Shield je No scan on the station for a period longer than AOODORRRRRRR Here you can choose which conditions on a station ar
129. er startup if task has been missed C Run even if computer is in low power mode V User can stop a running task V User can pause a running task no timeout mi In the left tree right click on the chosen subitem under Schedules item and from the context menu choose Copy to A new dialog will appear AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved a Configuration copying Configuration copying Select objects to which the configuration will be copied Use the checkbox at the bottom of this dialog to set mandatory flag for the configuration of the target objects Note When copying the configuration to the shared settings from the group or station or to the group from the station the configuration will be set as monitored Copy to Shared settings in groups iy Group name C New stations Set mandatory flag for the target object e Ok Cancel From the drop down menu select where do you wish the configuration to be copied You can choose Shared settings in Groups Stations Shared settings for application servers or Application servers If you select Stations option the from group drop down menu will become available where you can choose a group from which the stations will be listed Then select individual stations into which you wish to copy the configuration The checkbox Set mandatory flag for the target object serves f
130. er the server launches again with the new configuration If the AVG Admin Server is running a dialog will prompt you to restart the server note that the server will be inaccessible for some time during the restart 10 5 Connection String Stations are connected to the AVG DataCenter via a so called connection string This string consists of your AVG Admin Server address and a port number For example localhost 4158 To connect a station to the AVG DataCenter and manage it via the AVG Admin Console the Remote Administration component has to be installed on your station s During installation of this component you will be asked for the connection string to the AVG DataCenter Once the station is connected to the AVG DataCenter you will be able to manage the station from the AVG Admin Console The connection string can be changed later on in the AVG User Interface menu Tools Advanced Settings on the station To connect to an AVG DataCenter from the AVG Admin Console follow these steps T In the AVG Admin Console click on the upper menu DataCenter and select the AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 190 Connect to AVG DataCenter item Enter a new server address and port number alternatively also a username and password if required Confirm your choice by clicking the OK button 10 6 Proxy Server This chapter describes internet proxy server related
131. esets If you have not done so already fill in the output path in the Select folder where the script will be stored section Click the Create script button to compile and save the installation script to the selected place AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 96 a AVG Creation of AVG installation script advanced mode Results of installation script creation Step 8 8 The installation script was successfully created in Folder C Install avg You can start the installation on a station by running the installation batch AvgSetup bat Save settings Finish The Save settings button allows you to save the previously selected configuration You can use it when running this wizard again simply by loading the settings in the very beginning Click the Finish button to close the wizard There are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole content of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automati
132. ess updates from AVG Admin Server The default value is avgupdate update URL is then http lt server name gt 4158 avgupdate HttpServerRoot avgupdate HttpLogPath By default the server does not log HTTP requests If this option is used then all HTTP requests are logged in the Apache Server Combined log file format into the specified file UpdateURL List of update URLs which the server should use to download update files URLs are separated by semicolon and the prefix indicates an enabled URL The Default value is http update avg com softw 90 update http backup avg cz softw 90 update AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 242 e Proxy Specified proxy server is used for downloading update files The acceptable form is http user password server port ProxyAuthType Specifies proxy authorization type Supported values are Any default Basic and NTLM The following options specifies e mail settings used for e mail notifications EmailFrom The sender s e mail address EmailTo The recipient s e mail address EmailCc carbon copy another e mail recipient visible in the message header EmailBcc blind carbon copy another e mail recipient will not be visible in the message header EmailReplyTo the e mail address that should be used for replying EmailSubject custom e mail subject EmailSmtpServer SMTP server addres
133. ettings cle License Language selection Ignore faulty conditions Identity Protection Select user interface language Virus Vault PUP Exceptions Anti Spam Online Shield E LinkScanner n a f Scans LM Display system tray notifications amp l Schedules Y ou cannot change the station s language in AVG Admin Console Balloon tray notifications Mandatory bout update change notification All mandatory slated tray notifications automatic action All monitored am 5 Resident Shield bout scanning a Cache Server 15 Anti Rootkit a M Display E mail Scanner related tray notifications 2 Update Remote Administration Gaming mode Move value to groups ly notifications V Enable gaming mode when a full screen application is executed Note You can use Default button to restore the original settings of the current dialog 10 1 1 General control and priority levels All setting values applicable for stations or groups can be defined as a mandatory value or as an optional value default setting A value can be changed from mandatory to optional from its context menu right mouse button with some exceptions in Firewall settings see chapter Configuration Shared Firewall Settings AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 153 Profiles The individual levels of priorities are set as follows sorted from t
134. ewall log files To launch the AVG Admin Console navigate to the Windows start menu and select Start All Programs AVG 9 0 Remote Administration AVG Admin Console Alternatively you can go to your Program files folder usually c VProgram Files select folder AVG AVG9 Admin Console and double click AVG9AdminConsole exe During startup the AVG Admin Console automatically tries to connect to the last used AVG DataCenter If the connection fails or if you are launching AVG Admin Console for the first time a dialog window will appear and you will be asked to specify the communication string for the AVG DataCenter connection The communication string uses the same form as the AVG station s communication string for details refer to chapter Configuration Connection string Typically if AVG Admin Console is installed on the same computer as the DataCenter it is possible to use the following communication string localhost 4158 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 99 TAVU a Connect to AVG DataCenter Enter the connection string to AVG DataCenter in the Following Form lt server_name gt lt port gt Serverl4158 C Login name The general communication string structure is http server_address port where e server address is the name address of a server where the AVG Admin Server runs e port is the AVG Admin Server port number
135. fea AVG Language US English US fea AVG Language RU Russian fea AVG Language KO Korean fea AVG Language ID Bahasa Indonesian fea AVG Language IN English Indian fea AVG Language MS Malay fea AVG Language TR Turkish fea AVG Language ZT Chinese Simplified fea AVG Language ZH Chinese Traditional fea AVG EmailPlugins AVG e mail plug ins fea AVG Bat plugin AVG E mail plug in for TheBat fea_AVG_Exchange_plugin AVG E mail plug in for Microsoft Outlook fea_AVG_EMC AVG E mail scanner AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved fea_AVG_Antispam AVG Anti spam fea_AVG_Office_2000_plugin Plug in for MS Office 2000 2007 fea AVG Desktop Shortcut Desktop shortcut icon fea AVG StartMenu Start menu items fea AVG ExchangeServer AS AVG Anti spam for MS Exchange Server fea AVG ExchangeSnmtpTransportAgent E MC Email scanner for MS Exchange Server SMTP TA fea AVG ExchangeRoutingTransportAgent EMC Email scanner for MS Exchange Server Routing TA fea AVG ExchangeVSAPI EMC Email scanner for MS Exchange Server VSAPI fea AVG SharepointServer AV Email scanner for MS Sharepoint Server AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All r
136. fferent events within the AVG Admin Console Note Proper dispatch of e mail notifications requires correct SMTP server definition on the Configuration AVG Admin Server Settings E Mail tab To activate a notification you need to right click on its line and from the context menu select Active Double clicking a line i e specific notification will open Notification settings dialog that allows further customization see the chapters below AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 127 6 8 1 Condition Tab On this tab you can customize under which conditions the notification should be sent 2 Notification settings X pr EE Condition Message Finding Out of date AVG version Description Station with outdated version of AVG Condition parameters Parameter value Group multiple findings into a single message Message will not be sent before 5 14 findings but at the latest 1 weeks v after the first Finding Check the Send a notification message when the condition is fulfilled checkbox to receive an e mail once the above mentioned parameters or the condition generally is met You can also select a period in which the condition should be checked Check the Group multiple findings into a single message checkbox if you want to customize number of event occurrences that must occur before the notification messa
137. formation 1 1 AVG Internet Security Business Edition scheme Please review the simplified scheme of AVG Internet Security Business Edition showing the basic connection and interaction of remote administration components in the default and most common configuration AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved EN 1 2 riv vs TH TES Y a AVG DataCenter consists of a database and AVG Admin Server The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define settings for stations and system parameters AVG stations approach the AVG Admin Server to read the setup parameters and to save their currently defined setting and scan results into the AVG DataCenter AVG Admin Server also works as a local update source If you deploy the UpdateProxy role to multiple servers you can then use them for updating stations and keeping the bandwidth load in balance AVG Admin Console is a program for administration of AVG stations It communicates directly with the AVG Admin Server AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 3 Stations communicate with the AVG Admin Server that accepts the default settings requests specific settings sends the sc
138. g Full path to the database file Default value is avgdb fdb i e the database file stored by default in the opt avg avgadmsrv var db directory The remote Firebird Server and database file can be specified with the following string remote host database path MasterDatacenter Connection string http user password server port to the master Datacenter Specify this only if you use multiple Datacenters Username Password AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 241 Username and password that the stations will have to use in order to access DataCenter If these values are empty authentication is not required If the values are set stations are obliged to use them No authentication is required by default but we recommend to use the password protection DBAUsername DBAPassword Username and password for accessing the database The default values for Firebird server are as follows DBAUserName SYSDBA DBAPassword masterkey EnableUpdateProxy Specifies whether the UpdateProxy role is enabled or not Set this parameter to 1 in order to enable the UpdateProxy role Set this parameter to 0 to disable it default LocalHttpServerRoot Directory where AVG Admin Server stores downloaded update files for stations For example opt avg avgadmsrv var update By default this function is disabled HttpServerRoot The URI address part used in the update URL to acc
139. g i e TCP ports 139 445 and UDP ports 137 138 simple file sharing turned off 3 Remote Procedure Call TCP and UDP port 135 4 Communication on TCP port 6150 for communication between this Wizard and the AYG Agent service For correct remote installation the wizard will first install and start the AVG Agent service on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the port settings in the Network Requirements chapter The remote installation is not automatically possible on stations with Windows XP Home Please see the Windows XP Home Remote Installation chapter for more information AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved zi Remote installation of AVG via network advanced mode Installation settings Step 2 10 Please enter parameters needed For installation of AYG on stations License information name FI Company KRA RAK RAK KAK AAA AAA RK Folder with the AVG installation package C Install avg han Download the newest version of AVG 9 0 from the comoletes 109 Proxy settings Internet into the selected folder After clicking the Next button the wizard will check the license number relevance and signature of the inst
140. ge will be sent Certain notifications have also some Condition parameters available which can be changed by double clicking the appropriate line and inserting the requested value AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 128 EE mu soe aa AVG 6 8 2 Message Tab On this tab you can customize the notification message itself Notification settings qo l aaa Condition Message AVG Admin Server is not configured for sending e mails To AVG Admin Server settings Subject Out of date AVG version ER Notification header Out of date AYG version on stations ie Notification body for each finding YANG StationName Insert macro Notification footer I t Notification was sent by AVG Admin Server USE The available fields are as follows To insert a message recipient address in the form example somedomain com e Subject e Notification header Notification body e Notification footer Into these fields you can insert either custom text to be displayed within the message or use a macro to insert a variable To use a variable macro simply click Insert macro button located next to each message part AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 129 ie dv i vel Insert macro Ed YoANG_ StationName A AVG StationDomain AVG Grou
141. ght click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 6 Scan results This item offers an overview of all scan results including results from the Resident shield or Online Shield on stations together with detailed information related to specific scans The scan results are by default regularly retrieved from the station but if you require you can request them manually for individual stations by right clicking on a station name in the Stations group view and selecting the All Tasks Ask for scan results item for all stations in a group by right clicking on the group name and selecting the Ask for scan results item for all stations by right clicking on the Stations item in the main tree and choosing the Ask for scan results item The right click context menu contains the following options Delete scan results will delete the chosen scan results AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 122 e Confirm scan results will mark the selected scan results as confirmed Confirmation time column will then contain date and time of the confirmation Also you will not find the number of infections from the accepted scan result within the other reports e Update scan results will synchronize all selected scan results again Additionally to view specific scan results simply double c
142. gs General DataCenter UpdateProxy E mail Update files Folder C Documents and Settings All Users Application Dat Download source 7 http update avg com softw 90 updal http backup avg cz softw 90 update Ceres Ca al Cecon Download Anti Spam updates Internet connection Cluse proxy server e Update files folder fill in a complete pathname e g c AVGUpdate to the directory where the downloaded update files will be stored e Download source Contains list of available update servers sorted according to priority The server on the top will be used first Possible options are as follows Add will open a dialog for adding AVG 9 0 Internet Security Business Edition 2010 a new update server Copyright AVG Technologies CZ s r o All rights reserved 187 Edit will allow you to edit the selected entry Delete will delete the selected entry Default will restore the original update server settings Move up allows you to increase the priority of a server Move down allows you to decrease the priority of server You can also check or uncheck certain entries The AVG Admin Server will consider only checked entries Download Anti Spam updates If you do not wish to download Anti Spam updates uncheck this option Note Anti Spam updates are downloaded directly from the Mailshell servers Additional information about the Anti Spam updates ca
143. h equal identification AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved Choosing this script will remove duplicated stations from the AVG DataCenter according to chosen station identification method e g if the identification method is IP address all stations with the same IP address will be removed Individual settings of removed stations will be deleted and only the newest stations will be preserved Delete objects whose owner is not available in the AVG DataCenter anymore Choosing this script will remove all settings tests rules and the scheduled tasks belonging to stations that no longer exist in the AVG DataCenter anymore from the AVG DataCenter e Remove unused update servers Choosing this script removes all update servers that have not communicated for more than 7 days from the AVG DataCenter Remove old Alert Manager events from the AVG DataCenter Choosing this script removes all Alert Manager events older than 7 days from the AVG DataCenter Check the scripts you are willing to apply and click Run scripts button to use them Please note that the database maintenance process may take a while You can also use the Load custom script button to choose a custom SQL Script file manually This option is recommended only to advanced users 11 11 List of AVG Setup Parameters The following tables contain list of AVG setup parameters that can be used by adv
144. he remote installation process AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved me ggm T AVG v si 5 3 5 Select from Active Directory If your network is domain based you can choose to install AVG remotely on stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting stations You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the Station selection window will appear 5 Remote installation of AVG via network Station selection Step 5 7 Select stations where AYG 9 0 should be installed and click the Install button Network checking results Co IP address AVG AVG Agent Not present F 192 168 Unable to detect Retrieve the Jir log 192 168 Unable to detect Export stations without AVG to a file VOJ 192 168 Unable to detect Send s le 192 168 Unable to detect Select stations without AVG ZAG 192 168 Unable to detect Not present ZBY 192 168 Unable to detect Not present Selected 3 from 55 Right click to view additional options Refresh e Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the option D
145. he highest to lowest priority Shared settings for stations Shared settings defined as mandatory in the Shared settings for stations available through upper top menu Tools always have higher priority than the others Which means that items set as mandatory in the mentioned settings list cannot be changed at any lower levels e Shared settings in group Shared settings defined as mandatory in the station groups item Shared settings in group available from the specific group workspace via right clicking the context menu in the Stations branch have higher priority than the particular station settings but lower than the Shared settings for stations e Individual station settings Particular settings for stations are considered to have the lowest priority which means that all items set as mandatory in higher levels mentioned above cannot be changed there Individual settings for stations can be accessed from the Stations item and then double clicking the requested station name By default mandatory items are displayed as bold and can be easily changed by right clicking on the certain item s lock icon and choosing from the context menu Mandatory item value The context menu contains also the following options e All mandatory sets mandatory flag to all items in the current dialog e All monitored resets the mandatory flag for all items in the current dialog By marking an item as mandatory the user on the local station will
146. he start and the end address of range divided by a dash or address combined with network mask Examples of address specifications follow 122 64 200 216 IP address 122 64 200 125 122 64 200 133 IP address range 192 168 0 1 192 168 0 3 list of IP addresses divided by comma station26 station name 10 10 2 0 255 255 255 0 122 64 200 173 subnet mask and address o Max number of connection attempts in Set X the maximum number of connection attempts for the given set if set to 0 an unlimited number of attempts is allowed The default values are 1 for the first set and O for the second AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 229 S uuw te vare o Inform clients from Set X about update type of select either Virus database or Program using the respective radio button Note When you put a station into both of the sets it is taken as if it were in the second one the second set has higher priority Thus you can define all your stations in the first set and the stations with special rules to be applied in the second one Note Any AVG Managed Update related changes performed in the AVG Admin Server Monitor configuration interface are saved after pressing the OK button The Server info button will open the following dialog Z Server Info ax C Inform other AVG Admin Servers about update IP addresses of trusted sources of update commands
147. ialog will appear and you will be able to choose a file with a list of stations to be scanned Such a list can be generated for example from an older version of AVG Remote Administration 7 5 but since the source text file contains one station name or an IP address per line you can also create the file yourself Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 50 The AVG Agent password section contains a Password field where you can optionally enter a password to protect communication between the wizard and the AVG Agent service on remote stations Once set no operations using the wizard can be performed on the remote stations without knowing the password The password is related to the AVG Agent service only and it does not influence any other remote station settings Mask password checkbox Selecting this option will prevent the password from being displayed on your computer s monitor Note The installation process on the station is hidden i e a logged user will not be able to interfere with the installation progress Warning AVG remote installation can be performed only on stat
148. ights reserved 221 r v sv ett 12 AVG DataCenter The AVG DataCenter consists of a database and AVG Admin Server The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define settings for stations and system parameters AVG stations approach the AVG Admin Server to read the setup parameters and to save their currently defined setting and scan results into the AVG DataCenter The communication with stations is possible only if the Remote Administration component is properly installed on all stations and connected to the AVG DataCenter The AVG DataCenter contains an implemented SQL database or it can be attached to a separate database server running either on the same or another computer within the local network Attention Particular database engines can serve only a limited number of connected computers More information on this topic can be found in the DataCenter role chapter 12 1 Maintenance After a considerable period of AVG Internet Security Business Edition use i e AVG Admin Console use some inconsistencies or duplication in the AVG DataCenter may appear Such a situation puts increasing demands on the network load and the maintenance options are aggravated For easy AVG DataCenter maintenance we have prepared several scripts that will help you perform the frequentl
149. ill disallow users on AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 159 the station to restore files from the virus vault Deleting items from the virus vault if unchecked it will disallow users on the station to delete files from the virus vault e Send bug report if unchecked it will disallow users on the station to send a bug report e Creating new PUP exceptions if unchecked it will disallow users on the station to create a new exception for potentially unwanted programs e AVG user interface access if unchecked it will disallow users on the station to access AVG user interface Launching an instant update if unchecked it will disallow users on the station to launch an instant updating process AVG Settings Manager if unchecked it will disallow users on the station to launch AVG Settings Manager e IDP allowed list access if unchecked it will disallow users on the station to access the IDP allowed list e Terminate AVG Tray if unchecked it will disallow users on the station to switch off the AVG Tray If you want to enable users to use unallowed actions after entering password click on the Activate password for access to unallowed actions and in the new dialog fill in a new password twice for verification The password will be required every time the user tries to access the disallowed action Similarly you can enab
150. ill in the following information Change the computer name only if you want to set up connection to Oracle 10g on remote computer The database administrator s username and password are needed to create the database Fill in the following Computer name localhost Instance name Administrator s username SYSTEM Username Administrator s password User password Please note If your database is running on another computer you must first install the client part of the Oracle database on that computer For installation on Windows Vista we recommend to use client part for Oracle 11g Instant Client for different operating systems http www oracle com technology software tech oci instantclient index html Fill in the following information AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 33 Computer name defines the name of the server on which Oracle 10g is installed Change the value only if the installation resides on a remote computer e Administrator s username database administrator user name must be filled in e Administrator s password password for the database administrator must be filled in e Instance name enter your Oracle instance name e Username shows the predefined login name for the database to be used for AVG Admin Server connection e User password type in a preferred new password for the database to b
151. ime value that you want to filter out e To Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 140 iy sv ett 7 AVG Admin Server AVG Admin Server is used to secure communication between the AVG stations and the AVG DataCenter on the server Through the AVG Admin Server the AVG stations connect to the AVG DataCenter using the TCP protocol or the HTTP protocol to be exact that is a part of each Windows operating system installation Therefore the AVG stations do not need any other third party component to be able to connect to the remote administration system The AVG Admin Server can serve as a proxy server for downloading and distributing updates to your stations within the local network by deploying the UpdateProxy role It basically works as a simple web server offering the update files to AVG stations The update files are downloaded from the AVG central update servers just once which significantly decreases the internet connection link load especially in larger networks The AVG Admin Server is started automatically after deployment If not you can start it manually from the Windows start menu Al
152. immediate synchronization of stations settings with the AVG DataCenter All tasks item contains these sub items Ask to perform program update will ask the selected station to start the program update process e Ask to perform virus database update will ask the selected station to start the virus database update process Ask to rollback last anti virus database update will ask the selected station to use previous virus database version and disregard the last one e Delete temporary update files sends request to selected station s to remove temporary update files e Ask for scan results will ask the selected station for scan results Show the infected test results will show only test results with infections of the selected station e Launch Scan on the selected stations i Scan selection Choose a scan to run on selected stations f Scan whole computer v A new dialog will appear Choose from the roll down menu whether you want to Scan whole computer launch a Scheduled scan or Anti Rootkit scan then press OK to send your request to the selected station Refresh components state will refresh the state of all components e Check stations availability AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 194 Check stations availability Station Checking state hy VMVOLUMELDOC 192 168 1 Station is online
153. iness Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 200 For more information about the Connection String see chapter Connection String For a detailed description of AVG installation please refer to the AVG 9 0 Internet Security or your appropriate edition User Manual available for download in the downloads section of AVG website http www avg com a Advanced AVG Settings ole gt Appearance E Sounds Ignore faulty conditions Server loclahostl Identity Protection 5 Virus Vault PUP Exceptions fr a Anti Spam Online Shield Password LinkScanner amp iQ Scans Part for incoming messages 6051 amp l Schedules E mail Scanner Test connection Resident Shield FE Cache Server Anti Rootkit Update Remote Administration Remote Administration Port 4158 Login name Note You can also insert the AVG DataCenter connection string directly during AVG installation on the station To insert the string on the station open the AVG User Interface and navigate to the Advanced settings via upper menu Tools Advanced Settings Select Remote Administration group In the right part of the dialog fill in the following entries Server enter your AVG DataCenter server name or IP address e Port enter your AVG DataCenter server port default is 4158 If your AVG DataCenter requires username and password for connection also fill in these
154. iness Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 23 7 number for AVG Internet Security Business Edition To register use the following command replace the sample license number with a real one avgadmsrv register 9ISMB AX9VD PXC4X 4X4D4 ABSRV ZUMMY 1PLN To obtain the license number contact either your AVG reseller or visit http www avg com 15 1 6 AVG Admin Server 9 0 for Linux Configuration If you require to change some default settings you can do so in the configuration file You can open the configuration file avgadmsrv conf from the following location opt avg avgadmsrv etc avgadmsrv conf You should restart the AVG Admin Server after each change To restart the server use the following command etc init d avgadmsrvd restart You can find detailed configuration description in the Configuration chapter below 15 1 7 Installation Verification To test the installation try connecting to your AVG Admin Server 9 0 for Linux from AVG stations or from the AVG Admin Console Use the connection string in the following format http host port 15 1 8 Installation Troubleshooting If you experience any troubles running AVG Admin Server 9 0 for Linux review the fag file located in the installation package Check the log files of the server application and also the Firebird server log file for error messages AVG Admin Server 9 0 for Linux Log files are stored in the following directo
155. ings lt current user gt Where current user represents a user logged during the scanning process Shared Documents lt DocAll gt The following location will be scanned AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 164 C Documents and Settings All Users Program Files lt Prg gt The program files e g C Program Files location will be scanned Windows folder lt WinDir gt The Windows folder e g C Windows will be scanned System folder lt SysDir gt The Windows system folder e g c Windows System32 will be scanned System drive lt SysDrv gt The system drive e g C will be scanned e Temporary Files folder lt Temp gt The following location will be scanned C Documents and Settings lt user gt Local Settings Temp Where lt user gt represents an user profile name e Temporary Internet Files lt Web gt The MS Internet Explorer cache directory will be scanned C Documents and Settings lt user gt Local Settings Temporary Internet Files Where lt user gt represents an user profile name Warning Since all scheduled scans run under SYSTEM user account it is currently not possible to scan some locations properly namely lt Web gt lt Temp gt or lt Doc gt due to Windows security policy 10 1 8 Moving values to groups servers If you need to apply certain configuration only to a limited number of station groups and you d
156. ion 2010 Copyright AVG Technologies CZ s r o All rights reserved 246
157. ions with the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username with administrator privileges On stations running the MS Windows XP Home the AVG installation must be done manually or using the login script and the AVG Agent service for details please refer to chapter Remote Installation on Windows XP Home You may also need to review the Network Requirements chapter AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved AVG 4 5 1 All Stations from the Domain If you choose to install AVG remotely on all stations from the domain the following dialog listing all stations available in the domain will appear 5 Remote installation of AVG via network tg Station selection Step 57 Select stations where AYG 9 0 should be installed and click the Install button Network checking results St Co IP address AVG AVG Agent PN Not present m eea j Retrieve the installation log 192 168 Unable to detect Export stations without AYG to a file Select all stations Select stations without AVG VO1 192 168 Unable to detect VRBAP 192 168 Unable to detect PrPPbPbP ZAG 192 168 Unable to detect Not present ZBY 192 168 Unable to detect Not present 5 v Selected Refresh 3 from 55 Right click to view additio
158. irewall communication log from the selected station Show events of the selected station will show events related to the chosen station Gather diagnostic data asks the selected station for diagnostic data which you can either send directly to the AVG Technical support or save locally for further processing Gathering diagnostic data The station will be asked to gather diagnostic data Then you will be able to save the data on a local drive or send it directly to the AVG Technologies company for analysis IF you have received a customized configuration file from AYG Technical support please click here to apply it Gathering the diagnostic data may take a few minutes so please be patient Cancel AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 197 v r d dv Click the Next button to start downloading the diagnostic data It may take a while to download all the necessary data so please be patient Once finished you will experience the following dialog a Sending diagnostic data for analysis x Enter your e mail address required Briefly describe the issue of the station List of attached Files List of attached Files 4D7993E4 246F 44e5 8427 81C2935F6CAC cab Proxy settings Fill in your e mail address and briefly describe your problem with the station to the next field If you need to e
159. issues Generally the proxy server term refers to a server typically on a private network that allows access to external network resources Within the AVG Internet Security Business Edition you have basically two options for proxy server usage 1 Use your own proxy server to connect to the AVG update servers In this case you need to define the proxy server settings for all your stations To do so follow these steps e In the AVG Admin Console select the Shared settings for stations item from the upper menu Tools e Navigate to Update and select the Proxy item In the right part of the dialog select Use proxy and define Manual or Auto configuration depending on your network settings e Click OK to confirm the changes Wait until all stations have been synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings 2 Deploy the UpdateProxy role of the AVG Admin Server to work as a mediator i e a proxy server between the official AVG update servers and your stations It downloads all necessary update files requested by AVG stations connected to your DataCenter By using this you will preserve bandwidth You can also optionally deploy more than one UpdateProxy server and split the load among two or more servers depending on your network size To deploy
160. isting update server that you would like to use for your stations check this box and fill in its address now AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 49 2 Network scanning Network scanning method The wizard will check if A G is installed on selected stations in your network Choose your preferred network scanning method You can scan domain or IP range available in the next dialog n r AVN amp Remote installation of AVG via network Step 4 7 Select a single station iy AVG Agent password AYG Agent service provides installation of AYG on selected stations Enter the password required For secure communication between the wizard and the AYG Agent service running on remote stations Without correct password no operation can be executed Mask password Password Click the Next button to continue to the next dialog where you can enter a station The wizard needs to scan some stations first to find out their status and then install AVG on them In the Network scanning method section choose from the drop down list your preferred method for selecting stations The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new d
161. l AVG on stations The wizard can be run either in the Basic or Advanced mode You can select the Advanced mode by selecting the option Advanced mode at the beginning of the wizard If the option is not selected the program will run in the Basic mode recommended for most users This chapter describes the Basic mode which is intended for users who prefer the easiest method for configuration and installation The installation will include AVG information and parameters needed for proper and comprehensive functionality 4 1 Remote Installation on Windows XP Home The installation process on stations with this operating system is the same as installation on stations running the Windows 2000 2003 XP Professional OS However due to the restrictions of this older operating system it is not possible to run the automatic installation of the AVG Agent service Therefore before you start AVG installation on all stations with the Windows XP Home operating system it is necessary to install the AVG Agent service manually or using the login script More information on this topic can be found in the Windows XP Home Remote Installation chapter 4 2 Recommendations for Components Before installing AVG on stations please review the following recommendations regarding individual components Note The basic mode of the AVG Network Installer Wizard does not allow selection of individual components for installation To choose custom components yo
162. l programs AVG 9 0 Remote Administration by selecting AVG Admin Server Monitor button Start server More information about the configuration of AVG Admin Server is available in the Configuration AVG Admin Server Settings chapter AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 141 P AVG 8 AVG Admin Lite AVG Admin Lite is a simplified version of AVG Remote Installation It contains only the AVG Admin Server Deployment Wizard Lite and the AVG Network Installer Wizard Lite No management console is available such as AVG Admin Console or any advanced options e AVG Admin Server Deployment Wizard Lite only allows deployment of the UpdateProxy role e AVG Network Installer Wizard Lite only allows AVG Installation Script creation In order to install and use only the AVG Admin Lite features you must have chosen the Lite Installation option during the AVG Internet Security Business Edition installation process For more information see chapter Installation type 8 1 AVG Admin Deployment Wizard Lite a AVG Admin Server Deployment Wizard Lite Welcome to AVG Admin Server Deployment Wiz Please use this wizard to configure AVG Admin Server before first run or to reconfigure it any time later Note that reconfiguration requires restart of the server AVG Admin Server Lite mode can act only in one role UpdateProxy role Performs mirroring of downloaded up
163. l stations to use the previous virus database version and disregard the last one e Delete temporary update files sends request to all stations to remove temporary update files Ask for scan results will ask all stations for scan results If you right click on the New Stations item in the left tree or any existing group a new context menu will appear with the following options e New group allows you to create a new group more information on groups can be found in the Station groups chapter e Edit group allows you to change the group name and description does not apply for the New stations group e Delete group allows you to delete the selected group does not apply for the AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 192 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved New stations group Access control for group If you are using the Full access control feature DataCenter upper main menu of the AVG Admin Console DataCenter settings menu item and have at least one user account created you can use this feature to set access rights to the selected group of stations Double click on one of accounts names to trigger a roll down menu or right click on it to trigger the context menu with same contents From there you can choose the permission type o Full access the chosen user
164. lation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Creation of AYG installation script Creation of installation script and batch for installation from CD or network Folder Advanced mode Option for detailed settings of all installation parameters It includes logging level AYG Agent service port selection of AVG components to install uninstall etc The dialog window offers the selection between two options for creating and using the installation script e Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and moving them to a new one AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 46 _j nr s n AVU e Creation of AVG installation script This option allows you to create an installation script and a batch file for local installation or installation from a removable media network folder 4 5 Remote Network Installation Remote installation of AVG via network Remote AVG installation Step 1 7 Remote installation of A G is available for the Following operating systems Windows 2000 SP4 SRP1 Windo
165. le the user on a station to change mandatory settings To do so check the Activate password for modification of mandatory settings checkbox and fill in a new password twice for verification This will allow the user to temporarily change the settings for the currently opened dialog in Advanced settings on the station by using the Temporarily disable mandatory mode button that appears only if this feature is active Note The password must not be blank Also after synchronization the settings possibly changed by the user on the station will receive their values back Also you can decide whether you want the local user to stop a running scheduled scan This can be done via Shared settings for stations groups or in the individual station settings To do so navigate to Schedules Scheduled scan item and in the right part of the dialog tick the User can stop a running task checkbox Note The changes will take effect once the stations get synchronized For more information about the synchronization process visit the Synchronization process AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 160 am AVG chapter 10 1 5 License The License settings are available only from AVG Admin Console a Shared settings Appearance License Owner name Company 3 Virus Vault E PUP Exceptions License number Anti Spam 3 Online Shield E LinkScanner eal iQ Scans 4 re S
166. lection Step 5 7 Select stations where AYG 9 0 should be installed and click the Install button Network checking results wn r PPP PD DDD s Co IP address AVG AVG Agent Not present Blak aeancank I Retrieve the installation log 192 168 Export stations without AYG to a file Select all stations Select stations without AYG 192 168 Unable to detect 192 168 Unable to detect 192 168 Unable to detect Not present 192 168 Unable to detect Not present Selected 3 from 55 Right click to view additional options Refresh e Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the option Delete AVG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent will be removed and therefore the installation log will not be possible to retrieve e Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation e Select all stations will select or unselect all stations in the list and the Install button will become active e Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again AVG 9 0 Internet Security Busine
167. lick on the Stations node and select Synchronize settings from the context menu AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 113 Note To change the setting only for stations in a group simply repeat the process from step two after you right click on Stations YourGroupName and select Shared Settings for group from the context menu Additionally the synchronization happens e every time the station powers on goes online its settings are synchronized at latest within the period e when the station connects to the AVG DataCenter the first time its settings are synchronized immediately when settings of a station or several stations are changed and confirmed from the AVG Admin Console It is also possible to request immediate settings synchronization from the AVG Admin Console Simply right click on a station s node in the navigation tree or on a particular station in a stations view and select Synchronize settings from the context menu 6 3 2 Scan Results Synchronization This synchronization process sends data from the station to the AVG DataCenter It takes place every time the station powers on goes online at the latest within 20 minutes e immediately after scan completion or after an infection is detected by the Resident Shield immediately or latest within 20 minutes when there is a scan result modification done by a user on the station in the AV
168. lick the requested line or from the right click context menu select Scan result details option A new window will appear Z Scan results ole Test name On access scan Station name VMXP SP3 Description Infections found healed 3 3 IP address 192 168 0 140 Spyware Found healed 514 MAC address 00 0C 29 75 E7 D8 Rootkits found healed ofa Warnings found healed ofa Information found healed ojo Export scan results to a file n Infections Spyware Scanned object Infection State Detection time E C Documents and Settings Administrator Desktop Copy of Virus identified EICAR_Test Moved to Virus Vault 2009 08 20 11 25 16 D C Documents and Settings Administrator Desktop Copy of Trojan horse Generic WFS Moved to Virus Vault 2009 08 20 11 27 45 Sl C Documents and Settings Administrator Desktop Copy of Trojan horse Generic WG Moved to Virus Vault 2009 08 20 11 27 50 Cancel f t Remove all threats Previous Depending on the viruses found more tabs may be displayed Each tab contains a list of findings i e Infections Spyware etc On each tab the following options are available e Confirm this button will mark the test result as confirmed and you will not find the number of infections from the accepted test within the other reports Cancel closes the window Remove selected threats removes only the selected threats Remove all threats removes all threats in the list AVG 9 0
169. ll find the UpdateProxy status as well as download upload statistics If this seems to be incorrect or you still think that there is an error try to deploy the UpdateProxy role of the AVG Admin Server again To do so run the AVG Admin Server Deployment Wizard again follow the steps described in the AVG Admin Deployment Wizard chapter In the Configuration of update servers step check that the update server is set correctly Default update servers are as follows Primary update server address http update avg com softw 90 update Backup update server address http backup avg cz softw 90 update Finish the Wizard by confirming all steps 11 5 How to install AVG remotely on Windows XP Home Remote installation on stations with Windows XP Home operating system requires manual installation and start of the AVG Agent service if it is not already running on the station The AVG Agent application is available in every AVG Internet Security Business Edition installation Assuming your installation drive is C the path to the application would AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 205 gt ray SJ RAL be C Program Files AVG AVG9 Admin Console For the AVG Agent to function properly you need to copy the following files to your station first avgagent exe avgagent cz Ing avgagent fr Ing avgagent ge lng avgagent it Ing avgagent_pb Ing
170. ll forbid all actions from this category Group access tab The Group access tab allows you to set access rights to user defined groups of stations Double click on one of these groups to trigger a drop down menu or right click on it to trigger the context menu with same contents Now choose the permission type You can give the user of the account the Full access to the group allow him her just to view the group by selecting Read only or completely forbid him her to access the group by choosing No access option 11 10 How to maintain the DataCenter database AVG DataCenter database maintenance is easy due to predefined scripts that can be easily accessed from the Tools Database Maintenance upper menu a Database maintenance List of available database maintenance scripts Script operation description i aaa aa Delete objects whose owner is not available in the AVG DataCenter anymore O E Remove unused update servers O 8 Remove old Alert Manager events from the AVG DataCenter Removes duplicated stations from AVG DataCenter according to a chosen station identification method eg if the identification method is IP Address all stations with the same IP address will be removed Individual settings of removed stations will be deleted and only the newest stations will be preserved Load custom script un scripts H The predefined scripts are as follows e Unify stations wit
171. ll hub VPN or other type of relevant connection type hardware or software TCP Port 4158 For basic communication between the AVG Admin Server and the AVG stations and the AVG Admin console you need to allow TCP port 4158 predefined by default This port can be changed in the AVG Admin Server configuration and in the AVG User Interface on the station via upper menu Tools Advanced Settings Remote Administration TCP Port 6051 This port is used for direct messages from AVG Admin Server to the AVG Station This port can be changed within the AVG User Interface on the station via upper menu Tools Advanced Settings Remote Administration group TCP Port 6054 This port is used for direct messages from the AVG Admin Server to the AVG Admin Console This port is not configurable AVG Admin Console tries to open this port automatically for listening if the port is not available it tries to open subsequent ports 6055 6056 until it successfully finds an available one 1 7 Migrating Stations From Previous Version The migration of one AVG DataCenter to another is described in the How to Migrate stations from to different DataCenter AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved JE v rav sv ett 2 AVG Internet Security Business Edition Installation In order to be able to remotely install AVG on stations you must first install AVG 9 0 Remote Admini
172. llation press the Finish button 2 AVG 9 0 Remote Administration build 822 4 29 2010 tg Setup Summary Please review the information below to confirm that it is correct then click Finish to initiate the installation If you wish to make changes click Back to modify your choices Installation folder C Program Files AVG AVG9 Admin Licensed user AVG Company name AVG License type full License expiration date 2010 09 13 Number of licenses 5 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved iy sv ett 2 10 Installation Complete The Installation complete dialog appears to confirm that AVG Internet Security Business Edition and all its components were installed successfully Press the OK button to finalize the installation If the installation went through correctly one of the following Wizards will launch automatically depending on your previous choices during the installation process AVG Admin Deployment Wizard This Wizard will start automatically if you chose Full or Custom installation in the Installation type dialog For more information see the AVG Admin Deployment Wizard chapter Note You must go through this wizard in order to make AVG Internet Security Business Edition function properly AVG Admin Deployment Wizard Lite This Wizard will start if you chose Lite Installation in the Installation type dialog F
173. lover menu select which template you want to use for your scheduled report AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved AVG Report customization Please enter parameters of the report _ Parameter Value Viruses count in r 10 Time interval unlimited Type of Chart Pie chart If there are additional parameters available for the selected report fill in the requested values or leave the default values For more information on templates see the Report templates section above Once ready press the Next button Scheduling Please specify scheduling Generate once at specific time Generation time 12 11 2009 14 25 28 Daily vi First generation 12 11 2009 14 25 28 vi In this dialog choose whether you want to generate the report only once in the selected time or to generate the report periodically AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 135 e Generate once at a specific time choose the exact time and date of generation e Generate periodically Choose a Period daily weekly monthly of generation and First generation time and date Press Next button to proceed to the following part P Report Schedule Definition Wizard Sending e mail AVG Admin Server is not configured for sending e m
174. lt icense_number gt A license number LANGID lt ng_id gt A language in which installation is started Possible options are as follows 0x405 Czech 0x406 Danish 0x407 German Ox40C French AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 0x409 English United States Ox40E Hungarian 0x410 Italian 0x411 Japanese 0x412 Korean 0x413 Dutch 0x415 Polish 0x416 Brazilian Portuguese 0x816 Portuguese Portugal 0x419 Russian 0x41B Slovak Ox41F Turkish 0x804 Chinese Simplified 0x404 Chinese Traditional 0x043E Malay 0x0421 Bahasa Indonesian 0x081A Serbian 0x040A Spanish Eventually all other Windows supported locale codes in the hexadecimal format can be used if the setup contains the proper language files ADD_FEATURE lt feature_name gt Adds a component feature to the installation The list of all available feature values is available below in the next table REMOVE_FEATURE lt feature_name gt Removes a component feature from the AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved installation The list of all available feature values is available below in the next table TARGET_DIR lt path gt An installation folder QUIT_IF
175. mmunication with the station for a period longer than a specific amount of days or hours insert plain digital value for hours and a digital value with d for days i e 7d for seven days AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 116 Infections unremoved if checked stations with unremoved infections will be highlighted e Spyware unremoved if checked stations with unremoved spyware will be highlighted e Rootkits unremoved if checked stations with unremoved rootkits will be highlighted e Inaccurate component state Firewall check this to highlight the stations with Firewall component in an inaccurate state e Inaccurate component state License check this to highlight the stations with License component in an inaccurate state e Inaccurate component state Resident Shield check this to highlight the stations with Resident Shield component in an inaccurate state No scan on the station for a period longer than check this to highlight stations that did not perform the whole computer scan or a scheduled scan for a long time Can be specified in either hours or days The following button is available e Exceptions allows you to define groups excluded from the selected rules Confirm your choice by clicking the OK button or close it by pressing Cancel 6 4 2 Stations with AVG Firewall The Stations with AVG Firewall group contains a list
176. n The installation script will try to create a Firebird Database so unless you plan to create it later yourself or you have an existing one you should make sure that the Firebird engine is installed and its service is running You will be prompted to enter an username under which the Firebird Server is running default is firebird and database owner default is SYSDBA with password default is masterkey but we strongly recommend to use a custom one 8 Start AVG Admin Server Use the following command to start the AVG Admin Server etc init d avgadmsrvd start 15 1 4 Manual Database Upgrade We recommend using the interactive installation script for upgrading your AVG Datacenter database If you decide to upgrade it manually follow these steps 1 Database Copy Copy your old database to the opt avg avgadmsrv var db directory as avgdb fdb 2 Stop the AVG Admin Server etc init d d avgadmsrvd stop 3 Upgrade database avgadmsrv upgradeDB 4 Check the database version to make sure the upgrade was successful avgadmsrv versionDB 5 Start the AVG Admin Server again etc init d avgadmsrvd start 15 1 5 License Without registration with a valid license number you will not be able to connect to DataCenter or perform updates over the HTTP protocol using AVG Admin Server 9 0 for Linux in your local network If you want to use this feature please register this product with a valid license AVG 9 0 Internet Security Bus
177. n 30 days are deleted from the AVG DataCenter 11 9 How to manage access rights If you require more people to access AVG Admin Console and administer stations settings on a different level you can create various user accounts with miscellaneous access rights To manage access to the AVG DataCenter via AVG Admin Console navigate to the DataCenter upper menu and select AVG DataCenter settings item AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 209 AVG e Station identification Choose station identification method Scan results options Store only scan results with selected severity PUP or higher severity vi lincluding rootkits Keep scan results for the maximum period of 30 days Access to AVG DataCenter from AVG Admin Console 2 Free access O Simple password protection O Full access control a At the bottom of the dialog choose Full access control option A new dialog will appear AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved T m gam FAWN a Access control Account list Settings of account administrator Account State Account rights Group access administrator Active S F Admin Server and AYG DataCenter Modify AVG DataCenter settings and manage access accounts Modify AVG Admin Server settings Alter non compliance c
178. n be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter Internet connection If you require a proxy server in your network you can fill in the details here Check the Use proxy server checkbox and enter your proxy server Address and Port number If the server requires login for successful connection check the Authentication checkbox and fill in the username and password AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 10 4 4 E mail tab This tab offers the following options Zz AVG Admin Server settings General DataCenter UpdateProxy E mail Message header To Copy Blind copy From Reply to Subject Server For sending e mails SMTP SMTP server SMTP port 25 SMTP login SMTP Password Send test e mail To be able to send Graphic reports by e mail or receive notifications you need to configure this tab first Note The crucial fields to be filled are located in the Server for sending e mails SMTP section see below You will be allowed to select other fields To Subject Body also during the Report Schedule Definition Wizard but all values you will enter here will be considered as default The Message header section contains these fields e To specify one or more e mail addresses that the report s will be sent to Separate individual items by a comma This field can also be fill
179. n package into that folder You can use the Proxy button to define a proxy server settings if your network requires this for a successful connection By clicking OK the cloning process begins and should shortly finish You may also experience a dialog asking about setting password to Allowed items see above Once finished there should be AvgSetup bat available in the chosen folder along with other files If you run the AvgSetup bat file it will install AVG according to the parameters chosen above Note If not all buttons are clickable then it most likely means that there is no AVG installation available on the current computer You need to install AVG first in order to use this tool properly AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 152 P aa AVG 10 Configuration This chapter contains a description of configuration options for different parts of AVG Internet Security Business Edition 10 1 Shared Settings for Stations Groups This dialog allows you to define shared settings for stations The options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed information on other items configuration we recommend you to consult the AVG Internet Security User Guide available to download from http www avg com or the context help available via the nice question mark button Shared s
180. n severity The default action can be easily amended in the Detection actions section part Information see below AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 180 WE AVG d AVG The following options are available e Report password protected archives Report password protected documents e Report files containing macro e Report hidden extensions There is also the following sub item available in the tree structure Detection actions 10 3 7 Detection Actions a Shared settings of application servers 15 Appearance 15 License Ignore faulty conditions g Infections f Identity Protection Move to Vault E e n a 7 Mark subject with Online Shield INFECTION PUP Detection actions automatic actions 15 LinkScanner f Scans li Schedules Move to Vault a f E mail Scanner amp FI Mark subject with E Alett manager aa SPYWARE 25 Resident Shield Cache Server a Warnings Anti Rootkit E Update JE Remote Administration a LY Mark subject with 45 Server components WARNING Anti Spam Server for MS Exchange for MS Exchange routing TA Information E Move to Vault None E mail Scanner for MS Exchange SMTP TA a 4 Mark subject with E mail Scanner for MS Exchange VSAPI INFORMATION 45 Document Scanner for MS SharePoint 2 Cancel A
181. n to put your script on a CD DVD or USB Flash disk from which you would like to start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created e Enable relative paths We recommend keeping this option checked Relative path means that it is relative to the current source directory for example if your source disk drive and path is c avginstallation and you uncheck this option AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved E AVG the output script will then look for the installation files in the exactly same path which will be most likely different on the target station where you will execute it and therefore script would not work Creation of AVG installation script Installation script preview Step 5 6 AvgSetup bat AvgSetup ini l AUTORUN INF ECHO OFF REM AVG Setup Batch SET SETUP CD Yavg ipw st all 90 655a1672 exe IF NOT EXIST SETUP GOTO NoSetup REM Start AVG Setup if ZERRORLEVEL EQU 1 goto AvgErr goto End AvgErr ECHO Error while installing AVG goto End Select folder where the script will be stored C Install avg This step contains a preview of both setup and configuration files The first tab contains information about the setup file and the second contains information about the presets If you have not done so already fill in the outp
182. nal options e Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the installation log will not be possible to retrieve e Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation e Select all stations will select or unselect all stations in the list and the Install button will become active e Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 52 E AVG remote installation process 4 5 2 Enter an IP Range If you choose to install AVG remotely according to an IP range the following dialog will appear Remote installation of AVG via network IP ranges settings Step 4a 7 IP addresses stations 0 The wizard will check if AYG is installed on stations in your network Enter IP ranges identifying stations to be scanned You need to specify the scanning range by entering the IP addresses her
183. nclose some additional files e g a screenshot or some logs previously requested by AVG Technical support use the Attach button to choose them now To remove an unwanted attachment select it and use the Remove button If you use proxy server in your network fill in also your proxy server details by opening the Proxy settings dialog To complete the process click the Send button 10 7 2 Station Groups The administrator can define station groups as the need arises All objects included in the group then take the configuration set up for this group This way the administrator can define the group configuration and change the configuration previously set for a specific station by simply assigning the station into a group Station assignments into groups make administration much easier and should be used if the number of stations exceeds the number of records for one screen i e approximately 20 25 objects The procedure of creation and administration of station groups is the same in both cases The following text describes the respective procedure for stations AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 198 Create a new group To create a new group follow these steps o In the navigation tree right click on the Stations group o From the context menu select the New group item and specify its name o Press the Enter button to confirm the creation of the group Immedi
184. neernnens 173 10 3 3 E mail Scanner for MS Exchange routing TA tsxrrrrrranrernanranrnnnnrnnnrnnnr 173 10 3 4 E mail Scanner for MS Exchange SMTP TA trrxrrrnrrnnnarnnnrnnnnnnnrnnsrener 173 10 3 5 E mail Scanner for MS Exchange VSAPI x rrsrrnuarsrrsnnnnrrnrnsnrssrnnerr 173 10 3 6 Document Scanner for MS SharePoint rxarennnennnannnrnnnennnennrnnnnrnnnnen 173 10 3 7 Detection ARR En 173 10 3 8 Mail Filtering treet ieee tee eee EET EEE TEES 173 10 4 AVG Admin Server Settings srxrrrnnanrnannrnrnnnnrnnnernnnernnnnrennarernernrnannrnanernnnnn 183 10 4 1 General tab r aa0rnnnannnrnnnannnrnnnannnr ADEE EEDA E OLR EES E EEEE DEEDES ETARA DEES EEEES 183 Eser SE EE 183 10 4 3 UpdateProxy tab vrrrrrre tienen eee ee EEE EEE EEE EEE 183 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved ss eas r 10 4 4 E mail tab rrrrrrrrrerrrrrrrrrrrrrrrrrrrrensrnsnnnnnnnnnnnnsnnnnnnnnnnnnnnnnnnnnnnnnennnnnnenennnns 183 10 5 Connection String CUCL BEGGE Se CCC EE EEE 190 10 6 Proxy Server cette renee eee eee eee eee eee eee 191 10 7 AVG Admin Console ssivisteeeicceeteer is resrEnErEETEARRARERPRNEARRAREEEEEENRRREPRERNERRRREREEEERRRARNERE 192 10 7 1 Context Menu xxxaarevunnnnnnnnnnunuvnnnnnnnnnnnvunnnnnnnnnnrvvnnnnnnnnrnennnnnnnnneer 192 10 7 2 Station Groups vsrrierteee tenet ee eee ee eee EE EEE EEE TELA E EEE EE EEA EE tee 192 1i HO
185. nnnnnnnnnunnvnnnnnnnunnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnunnnnnnnnnnnn 222 12 1 Maintenance cert t ttt teeter eee eee ee eee 222 12 2 Password protection saint AEE TATARSTAN SEE RARI ARAMA RRA EE GE SEEGER Aae 222 12 3 Converting the AVG DataCenter to a Different Database eeeeecececererereererenee 223 12 4 Web Interface rxarunnnannannnnvnarnnnnnrravnnnvnarnnnvnernernnnnnrunnnnnnnnnnnnnnrnnnnnnnnnnnnnr 223 13 AVG Managed Update x xxnnnnnnnnnnnnnnnnnnnnnvnnnnnnnvnnnnnnnnnvnnvnnnnvnvnnvnnnnvnnnnnnnnnnnnnnnnnen 225 14 Updates uvnnnnnnnnnnnvnnvnvnvnvnnuununnunnnnnnnnnnnnnnnunnnnnunnnnnnnnnnnnnnnnnnennennenevnennevnnnnnnr 232 14 1 General Information rete tte tet tener ee eee eRe RHR EES 232 14 2 Update within the Local Network x xxavunnunnnunnunnnnvnnnvannurnunnnnvnnnnnrrunnunnnnnnnnnner 232 15 AVG Admin Server for Linux sxunnnnnununnunununnnnnnnnnnnunvnnunnnvnnnnnnnnnunvnvnnunnnunnnnnnn 234 15 1 Installation aa asreqsv ausavsasavreuea pekes 234 15 1 1 Firebird Installation 220o0resennrnsannnrnnnnsnanrensannannnnnnnnnr SEES EDAD EEES 234 15 1 2 Database Setup OE EN PEER EEE PT EE EEE EE 234 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 15 1 3 AVG Admin Server 9 0 for Linux Installation coccinea nena e nents 234 15 1 4 Manual Database Upgrade viirtirrttirtteee eee nne nn nee ence eee n een ee eee ne tenes
186. ns ter tt EEE EEE E EEE EES 13 1 6 2 Ports to be Allowed for Remote Administration rccctetccettetsetestsnsesssssnsssessenaes 13 1 7 Migrating Stations From Previous Version s rrrrrrrrrerrrirrrrrrrrrririrrrrrrrrtrrerrererereeeene 15 2 AVG Internet Security Business Edition Installation x xxnnnnnnnnnnnnnnnnnnnnennennnnner 16 2 1 Components OVerview rrerrarennanennnnennnnenannenennnvannnnennnnrnnnnrnnnnrnrnnrernnnernanernennn 16 2 1 1 AVG Admin Server Deployment Wizard xxsaranarrannnnvannnanrnvnrrsannnsnrsnsnnn 16 2 1 2 AVG Network EEE een p needed 16 21 3 AVG Admin Console a arr resit irs wae es ce wee eee 16 2 1 4 AVG Admin Lite stsssrrrrrttrerrrrrrrtrssrrrrrrnnnnssrrrnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnn nenn nn TEES 16 2 1 5 AVG Admin Server rxar2anranranranensannnennnnnnannen ren sannsnnenrnnrnannnnsnnrnnnnnnn 16 2 1 6 Server roles i EELS 16 2 2 Where to Install and Deploy xrrxerrrvnnnnnnarnnrnnrnnnnannannrvnrnavnarnarnevnevnnnensersnrsenne 17 2 3 Language Selection xarenrarannanannnnennnnenannenennnnannenennnnrnnnnrnnnnrnrnnrernnnernanerennnn 18 2 4 License Agreement axarrarannanannnnannnnannunenennanannenennenennnnrnnnnrnnuarnrnarnrnnnernanernennn 18 2 5 Installation Type serer aarennnvennnnennnnennnnenennenennnvannnnennnnrnnnnrnnnnrnrnnrnrnnnernenernnnnn 19 2 6 Personalize s rsvenske nn 20 2 7 Destination Folder cuccsekeskececcs ies arran MAAKAARI EAR AA
187. o not want or cannot set it within the Shared settings for stations which would apply the configuration to all other inherited groups you can use the following option instead Open the Shared settings for stations and choose a configuration dialog with the value s you wish to move AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 165 E Appearance License a Ignore faulty conditions a M Limit Virus Vault Size Identity Protection Virus Vault Y PUP Exceptions 10 Virus Vault maintenance Anti Spam a Maximum size of Virus Vault percent of the drive size Online Shield E LinkScanner gh M Antaraatin fila dalation a f Scans Mandatory dk Schedules a E E mail Scanner All mandatory Delete files older than 30 dals g AlI monitored Maximum number of files to be stored 1000 2 Move value to groups A Default Cancel Apply In order to move a predefined value to all other group settings right click on the chosen checkbox and from the context menu select Move value to groups You should see a changed lock icon next to the chosen configuration item ig M Automatic file deletion To transfer the chosen setting to other group settings click OK or Apply button Please note If you change the value of the setting or amend its status before you click OK or Apply button the changes will be lost and the configuration
188. o surf the Internet more easily 2 Creation of AVG installation script advanced mode Select components Step 3 8 Choose installation components IF no component is selected AVG will be installed according to default settings O Install AVG with default settings 5 Check components on the left that you wish to O AVG for Windows A J install or uncheck those you wish to uninstall O AYG Firewall The symbols have the following meaning Online Shield LinkScanner ANG Active Surf Shield Component will be installed AVG Search Shield Component will be uninstalled Identity Protection Remote administration component O Default installer settings will be used AVG Settings Manager 17 Additional installed lanauaaes h 7 lt ii 2 Install AVG Security Toolbar O Remote AYG uninstallation In this step you can choose if you wish to install AVG with default settings or select custom components AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved mu PP AVG e Install AVG with default settings Choose this option if you prefer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this
189. of update servers in stations settings From the drop down menu select the set of settings in Datacenter into which the new list of servers will be saved Group description Shared settings Update servers Name F AVG Admin Server UpdateProxy http f MICHALKR c2 avg com 4158 update primary server http update avg com softw 90 up F update backup server http backup avg cz softw 90 upd Update Anti Spam via AVG Admin Server Move Down In this dialog you have the option to add the currently deployed AVG Admin Server URL into the list of update servers applicable for station settings From the drop down menu select one of the following Do not write to DC the currently deployed AVG Admin Server URL will not be written to any of the DataCenter settings e Application Servers the currently deployed AVG Admin Server URL will be saved to the Application Servers group settings Shared Settings the currently deployed AVG Admin Server URL will be saved into the Shared Settings for Stations e New group the currently deployed AVG Admin Server URL will be saved to a new group If you choose this option you will need to select a group name and optionally its description too e New stations the currently deployed AVG Admin Server URL will be saved to the New stations group settings Note You can only use one option from the drop down menu The list of update servers
190. on problem you will be briefly informed about the reasons and the information will be highlighted in red color In such cases you need to go through the whole wizard to correct the problem In the Server roles section you must choose which server role s you want to run on this server You need to select at least one option but you can also select both The options are as follows e DataCenter role Allows central management of AVG stations configuration via the AVG Admin Console collects scan results from AVG stations shows components states and much more If you choose to install this role only proceed to the DataCenter Role chapter AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 26 AVG e UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations If you choose to install this role only proceed to the UpdateProxy role chapter If you select both options proceed to the DataCenter Role chapter 3 4 DataCenter Role If you have selected in the Current state of AVG Admin Server step see chapter Role Selection the DataCenter Role one of the following dialogs will be displayed If there is an existing database with stations detected the Wizard will offer you to backup its contents first Note The backup is not available if the database is in an error state 2 AVG Admin Server Deployment Wizard tg DataCenter role Da
191. onditions Database export Run maintenance scripts Stations Modify shared settings for stations Modify settings for groups and stations Modify Firewall shared settings Modify Firewall settings for groups and stations Delete stations Create new groups and delete existing ones Change license number Request stations restart Change license number Invoke stations synchronization Request stations update Firewall log access Virus Vault access oB Scans m e Default account The Account list section contains list of currently available usernames and their states By default there is only one account available administrator with a blank password If you intend keeping this account for further use we strongly recommend to choose a proper password first see below how to do this The right mouse button context menu has the following options e Active If you right click on an existing account name you will be able to activate or deactivate it by this function Please note that you need to have at least one account active New Account Select this option to create a new user account AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 211 la A r d dg a New account creation Enter new account name Enter password Enter password again Associated Windows system login for SSO Account description
192. ons Description Anti Spam Specifies the host name and port number of a HTTPS proxy to connect to the update servers If Settings not defined here it will be taken from AVG update settings Server Port yourservernamel 4158 Performance Training Filtering RBL Internet connection fE Timeout fE Proxy server Proxy authentication 5 Online Shield LinkScanner iQ Scans a Schedules E E mail Scanner ro at 7 Default Co Cancel G Apply If your AVG Admin Server uses username and password open also the Proxy authentication dialog and input the correct username and password AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 168 Gj AVG E Shared settings leg Appearance E License p Proxy authentication Ignore faulty conditions 15 Identity Protection Virus Vault PUP Exceptions Description Anti Spam Specifies the user name and password of the HTTPS proxy to connect to the update servers Settings 3 Performance Username Password Training Filtering RBL 15 Internet connection Timeout a f Online Shield LinkScanner F Scans a Schedules E E mail Scanner oes 2 Default K Cancel P Apply Note You can analogically update these settings manually for Shared settings for group or for individual stations as well if needed 10 2 Shared Firewall Setting
193. or marking the setting as mandatory If left unchecked the configuration will be set as monitored AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 163 T mun g gam AV 10 1 7 Scheduled Scans During a new scheduled scan definition you can use either a predefined option to Scan whole computer or choose to Scan specific files or folders Shared settings Appearance i Li Schedule settings How to scan What to scan License Ignore faulty conditions Identity Protection Os Fo duer EE yi can specific files or folders Virus Vault p O Scan whole computer PUP Exceptions lt Loc gt lt Doc gt lt Docall gt 25 Anti Spam Special locations Online Shield amp S Local hard drives LinkScanner OD Program Files Q Scans CI My Documents folder l Schedules 3 Shared Documents W Scheduled scan D aa Windows folder re Virus database update schedule S O C Other fa Program update schedule Anti Spam update schedule E mail Scanner Alert manager EE Resident Shield Cache Server Anti Rootkit HE Update Remote Administration The second option allows you to select custom sections that you wish to scan Local hard drives lt Loc gt All local fixed drives will be scanned My Documents folder lt Doc gt The following location will be scanned C Documents and Sett
194. or more information see the AVG Admin Deployment Wizard Lite chapter Note You must go through this wizard in order to make AVG Internet Security Business Edition function properly Note If an error occurred during the installation process or the installation failed an error dialog appears In that case use the Save log button to store the installation protocol Then send the file to our technical support department for further analysis Use the contact page http www avg com support existing AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved TAVU 3 AVG Admin Deployment Wizard The AVG Admin Server Deployment Wizard is launched immediately after the installation of AVG Internet Security Business Edition It can also be launched any time later from the program folder i e All programs AVG 9 0 Remote Administration AVG Admin Server Deployment Wizard The Wizard guides you through the configuration process for the AVG DataCenter database on a selected database engine Using the wizard you can also configure the AVG Admin Server in order to mirror the AVG updates in a local network The wizard leads you through the configuration process in a few steps listed in the following summary Note Navigation in the wizard is as usual e The Back button takes you one step back in the wizard The Next button takes you one step forward and also performs all actions selected in
195. p to date AVG Remote 8 5 276 Quick help Remote installation on Recommendations for Deploying a new Available database Ports to be allowed on Ports to be allowed For 4 station keeps asking Verification of a station Time Message is m a 2009 07 28 09 09 09 New virus database 270 13 33 2267 has Ad 2009 07 28 10 04 10 New virus database 270 13 34 2268 has iv 2 Within the navigation tree you will find the following sets Stations Servers Scan results Events Notifications e Graphic reports e Licenses e Pending requests You can find descriptions of individual items in their respective chapters AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 6 2 3 Records Section Within the central table in the Current view section of the screen you can view data of the group selected in the navigation tree Some sets may contain a considerable amount of data for a specific view e g station user information that is why the relevant data is arranged into groups and every group can be displayed when you select the corresponding tab To select a record from the central table you need to perform a mouse click over the desired record You can select more records at the same time press the CTRL key adding a new record to the current selection or the SH
196. pName ANG IPAddress AG MacAddress hd Station name The variable will be converted to a real value once the message is sent from the AVG DataCenter The possible variables macros are as follows e AVG StationName name of the station e AVG StationDomain The domain name in which the station exists if applicable AVG GroupName the group name in which the station is located e AVG IPAddress the station IP address e AVG MacAddress the MAC address of the station e AVG LastCall last time the station contacted the AVG DataCenter e AVG_WinVersion the version of MS Windows AVG AvgVersion the AVG version on the station e Antivirus Version the version of the antivirus database e AVG StationDesc the description of the station e AVG Installtime installation time e AVG Infected number of unremoved infections e AVG ScanStarted start of a scan 6 9 Graphic Reports Note As Graphic reports are generated by the AVG Admin Server report generation will only work if installed on a computer where AVG Admin Server is also installed The Graphic reports allow users to quickly and easily generate well arranged reports Reports may show various summaries and statistics Graphical reports are accessible AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 130 from the main AVG Admin Console navigation tree
197. pply In the Detection actions sub item you can choose automatic actions that should take place during the scanning process The actions are available for the following items e Infections AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 181 e PUP Potentially Unwanted Programs Warnings e Information Use the roll down menu to choose an action for each item None no action will be taken e Move to Vault the given threat will be moved to Virus Vault e Remove the given threat will be removed To select a custom subject text for messages that contain the given item threat check the Mark subject with box and fill in a preferred value Note The last mentioned feature is not available for E mail Scanner for MS Exchange VSAPI and Document Scanner for MS Sharepoint settings 10 3 8 Mail Filtering Shared settings of application servers oE Appearance License Attachment filter Ignore faulty conditions C Remove attachments Identity Protection Virus Vault PUP Exceptions Online Shield 15 LinkScanner a f Scans a Schedules 45 E mail Scanner Alert manager Resident Shield Cache Server Anti Rootkit Update Remote Administration Server components Anti Spam Server for MS Exchange E mail Scanner for MS Exchange routing TA s sevewesene passord E mail Scanner for MS Exchange SMTP TA E mail Scanner for MS Exch
198. process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dialog To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations Also on Windows XP SP2 Windows 7 Vista or possibly higher with Windows Firewall enabled the AVG Agent once installed will automatically create a communication rule and allow its execution and network communication The final dialog contains a short overview of activity on the station s AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 88 Remote installation of AVG via network Results of remote installation Step 7 7 Remote installation was launched on 0 station s AYG was detected on 0 station s Installation was not checked on 0 station s Installation was checked and AVG not detected on 0 station s Save settings Finish The Save settings button allows you to save the previously selected configuration You can reuse it when running this wizard again simply by loading the settings at the very beginning Click Finish button to close
199. proxy server details by clicking the Proxy settings button e License number change Use this button to input a new license number to be used for remote installations of AVG S Creation of AVG installation script E Remote administration settings Step 3 6 Enter the connection string to AYG DataCenter If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration Remote administration AVG DataCenter connection string MICHALKR 4158 username C Add new station into group Custom update server Update Server address http MICHALKR 4158 avgupdate The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones e Remote administration Enter the AVG DataCenter connection string to the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option e Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here e Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights re
200. r deployment has finished successfully Click Finish to start the server If everything went smoothly you will see a dialog similar to the one above Click Finish to close the Wizard and continue to the AVG Network Installer Wizard Lite AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 144 AVG 8 2 AVG Network Installer Wizard Lite Welcome to AVG Network Installer Wizard UE AVG Network Installer Wizard LITE guides you step by step through the AVG installation process on stations in your network With this wizard you can Create an installation script which can be used for installation from a CD or a network folder Use F1 keyboard button to open the help file with additional information The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process The script can then be used to install AVG on your stations AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 145 AVG 8 2 1 Installation Settings Installation settings Step 1 3 Please enter parameters needed for installation of AWG on stations License information Cl Name default system value from target station will be used E company default system value From target station will be used License number KAAR ARREK RRB KERR KARKR After clicking the Next bu
201. r to chapter Configuration AVG Admin Server Settings Install AVG on stations starts the AVG Network Installer Wizard which will guide you through AVG installation on stations More information on this topic can be found in chapter AVG Network Installer Information menu The Information menu offers the following options Help opens the help file AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 106 What is new displays step by step summary of important news in the AVG Admin application e Check for updates AVG Admin Console automatically during startup checks if a newer version of AVG Admin Console is available But you can also open this dialog and immediately see if a new version is available You can also use the link in the dialog to directly download the latest installation package To disable the startup checking feature uncheck the Check for updates during startup checkbox Download latest documentation opens your default Internet browser with the AVG website documentation download page e Download AVG Rescue CD opens your default Internet browser with the AVG website Rescue CD download page In order to download the product you will need to insert your license number for AVG Rescue CD e About AVG Admin Console displays the copyright information and the application database version number 6 2 2 Navigation Tree The Na
202. rameters Minimum count of infected objects type in the minimum count of infected objects on station 0 disable this parameter IP address starts with specify the beginning part of the IP address 7 Type of Chart choose the requested chart type default selection is pie chart Stations by AVG Version shows all stations sorted by AVG version Available parameters Type of Chart choose the requested chart type default selection is pie chart Stations not communicating longer than N days AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved p W m Available parameters Number of days choose the number of days for which the stations were not communicating 7 Type of Chart choose the requested chart type default selection is pie chart Most infected stations shows top infected stations Available parameters Stations count in report limit the number of stations in the report 0 unlimited 7 Type of Chart choose the requested chart type default selection is pie chart Most viruses This report shows the top viruses of all stations Available parameters Viruses count in report limit the number of viruses in the report 0 unlimited Time interval specify the time interval for selecting data last day last week last month last year unlimited Type of Chart choose the requested chart type default
203. rator account for all stations with the same login name and password you will be asked separately for every station Pressing the Cancel button will cause the current station installation to be skipped and the wizard will continue installation on the next station in the list AVG will then be transferred to the station and installed You will see on each line if the installation was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dialog To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations Also on Windows XP SP2 Windows 7 Vista or possibly higher with Windows Firewall enabled the AVG Agent once installed will automatically create a communication rule and allow its execution and network communication The final dialog contains a short overview of activity on the station s AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 60 Remote installation of AVG via network Results of remote installation Step 7 7 Remote ins
204. rator s username and password are needed to create the database Fill in the following Computer name local Database name Instance name SQLEXPRESS Username AVGuser Administrator s username User password Administrator s password If you wish to use Microsoft SQL Server Express for storing Datacenter data fill in the following information e Computer name defines the name of the station on which SQL Express Edition is installed e Instance name refers to a particular SQL Express Edition installation if there AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 31 is more than one instance installed on the station e Administrator s username predefined automatically you do not need to change it e Administrator s password password for the database administrator e Database name shows the predefined database name e Username type in a preferred new login name for the database to be used for AVG Admin Server connection e User password type in a preferred new password for the database to be used for AVG Admin Server connection Continue to the next step Data Import by pressing the Next button 3 4 3 MS SQL Server AVG Admin Server Deployment Wizard Microsoft SQL Server credentials In order to connect to Microsoft SQL Server it is necessary to fill in the following information Change the computer name and the instance only
205. rd drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 66 Ad VJ 2 If the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 67 p v ril st 5 AVG Network Installer Wizard Advanced Mode The AVG Network Installer Wizard in Advanced mode allows you to remotely install AVG on stations or to create installation scripts for on site installation The Advanced mode is intended for experienced users who want to manually configure the installation script functionality parameters AVG behavior according to their own needs The wizard can be launched in two ways e From the Windows Start menu All Programs AVG 9 0 Remote Administration AVG Network Installer Wizard From the AVG Admin Console environment upper menu Tools Install AVG on stations The wizard can be run either in
206. reat or threats you wish to restore on the station and click this button o Delete use this button to delete the selected threat s o Prepare for analysis AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 196 F Send selected samples to analysis Sending false alarm files to analysis This service is only intended for sending files that are in your opinion harmless and have been incorrectly marked by AVG as infected or dangerous If you are about to send such a file and wish to be informed about the result of the analysis enter your e mail address below and press Send Otherwise please press Close Current progress Waiting For data from Virus Vault of station for analysis Your e mail address optional j Cancel If you suspect or know that a file or files were incorrectly marked by AVG as infected or dangerous on one of your stations you can use this function to send such file s for virus analysis to AVG VirusLab If you wish to receive results of the analysis please provide a working e mail address in the available field To confirm and send the sample s click the Send button You can also save the chosen sample to a folder in an encrypted form with the Save button for later processing e g manual sending via e mail etc Note This function is available only for AVG 9 0 stations Show Firewall log will show the F
207. rectory Excludes Excluded files Anti Rootkit g Log file size Update Proxy 15 Dialup Use Heuristics URL Report Potentially Unwanted Programs and Spyware threats 3 E Remote Administration Scan inside archives Default install language The message does not contain any threats Logging settings g Scanning properties Allowed actions ni E mail attachments reporting Server components Automatic actions with following reports could be specified under Detection ac These reports have Information severity Detection actions Report password protected archives Mail Filtering C Report password protected documents E mail Scanner for MS Exchange SMTP TA C Report files containing macro E mail Scanner for MS Exchange VSAFI Report hidden extensions Document Scanner for MS SharePoint rjj g Default The Basic Settings section contains the following options e Enable component uncheck to disable the whole component e Language select preferred component language e Certify messages check this if you wish to add a certification note to all scanned messages You can customize the message in the next field The Logging settings section e Log file size choose a preferred size of the log file Default value 100 MB The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning AVG 9 0 Internet Security Bu
208. rewall notification when playing games Advanced settings Set all items as mandatory Set Reset 10 2 2 Profiles Firewall profiles can be renamed deleted duplicated or imported only within the Shared Firewall settings The chosen set of profiles is then automatically applied to all other Firewall settings sets i e individual stations and groups Note The bold highlighted profile name does indicate that the profile is set as mandatory The profile settings mandatory monitored status can be verified or changed in the Areas and Adapters profiles section above Warning If you delete all predefined profiles except for Allow all and Block all and keep no profile active mandatory the station will once synchronized use the default profile Block all which will block the whole communication and you will not be able to connect to the station anymore AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 171 i AVG General Security Profiles settings Areas and Adapters profiles Firewall profile is a set of security rules applied to the computer based on how it is connected to the as Internet through a corporate network independently or in variable manner Within a profile each Directly connected to the Ir application can be assigned rules related to the network communication block allow To create a 2 Computer in domain basic individualiz
209. rt irre tienen EEUU 27 3 4 7 Server ACCESS needed 27 3 5 UpdateProxy role xerenaarennavennnvennnnennnnenannenennnnennenennnnrnnnnrnnunrnrnarernnnernanernnnnn 38 3 5 1 Update Servers r rrrrsnrrnanrnvrrrsannn ann arsr vann nanenarr ne nrneannnanr ne rrn na EEE EEE ent 38 3 6 Configuration OVErvieWw rrrrarennarennnnennnnenennevannnvannnnennnnrnnunrnnunrnrnrernnnernenerennnn 42 4 AVG Network Installer Wizard Basic Mode s auuuunnnnnnnnnnununnnnnnnnnnvnunnnnnnnnnnvunnnnnnnnnn 44 4 1 Remote Installation on Windows XP HOME s xxxsrvnrnnrnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnnennnnnnnnene 44 4 2 Recommendations for ComponentS srsrrrr rrerrrrrrrrrrrririririrrtrtririrrrerrrrrrreerererene 44 43 Welcome ves navne KAA ieee need ek naan ses yoann ee 45 4 4 installation Method 2is ssisiistsaiinadinnaaiitsiaaiaaiiaeddiadeiindeastigaduas knakk saad padaad ees 46 4 5 Remote Network Installation ccccccceeeeee tee eee e eee e eee eee EEE een EEE EEE Eee eRe EEE E Eee EEE 47 4 5 1 All Stations from the Domain cette cette tet ett e tenn e EEA EAA EAE E AEDES EAE DE EDA S EEE EA SEES DEBE EES 47 4 5 2 Enter an IP Range virtritr tect e eee EEE E EEUU 47 4 5 3 Import Stations from File citer eee ee ee EE EEE 47 4 5 4 Select a Single Station vrerteee reece eet e eee e eee ee ee EEE EEE EEE eet eT 47 4 5 5 Select from Active Directory triste ctteee tenet tee e teen eee eee eee eee eee ne ee ete e tent a 47 4 6 Remote network installation
210. rver Monitor interface and functionality please refer to the Configuration AVG Admin Server Settings section of this document Click on the Managed Update tab to open the AVG Managed Update configuration AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved Zz AVG Admin Server settings General DataCenter ll UpdateProxy Managed Update E mail i Server ID Port TCP 4157 Set default port Local address TCP Port UDP 4157 Set default port Local address UDP Number of stations to is SS notify per minute Client Info Here you can manage reception parameters of your AVG Admin Server with respect to the AVG Managed Update feature The following fields are present within the tab Server ID Identification of your server obligatory parameter It must be the same as your AVG Managed Update service ID registered by AVG Technologies corporation Port TCP The field defines the TCP port where the AVG Admin Server listens for the incoming commands e Local address TCP The address where the AVG Admin Server listens for the TCP encoded incoming commands Port UDP The field defines the UDP port where the AVG Admin Server listens for the incoming commands AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 227 E Uy r d ft e Local address UDP
211. ry opt avg avgadmsrv var log If necessary please review the installation instructions and the related documentation for your Firebird server at the following URL http www firebirdsql org For more information about AVG Internet Security Business Edition please refer to the detailed documentation available at the following website http www avg con download documentation AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 238 15 2 Start up Parameters The AVG Admin Server 9 0 for Linux is designed for operation of the AVG DataCenter using the HTTP communication protocol for connection between AVG stations and the DataCenter The DataCenter computer server should be available for individual stations via the HTTP protocol in order to work propeny The AVG Admin Server 9 0 for Linux is running as a daemon and by default it is listening on port 4158 for incoming connections To start stop the server please use the avgadmsrvd initial script The main configuration for the server is stored in opt avg avgadmsrv etc avgadmsrv conf If this file is missing the server will use default values or values entered via command line The syntax for AVG Admin Server 9 0 for Linux avgadmsrv is as follows avgadmsrv c file p number d file r license avgadmsrv v h I The startup parameters are e c config file Use other then default configuration file Default
212. s DataCenter role Allows central management of AVG stations configuration via the AVG Admin Console collects scan results from AVG stations shows components states and much more e UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations 2 2 Where to Install and Deploy You can install and deploy different components roles of AVG Remote Administration to different servers stations There is no need to install everything on one machine Once you finish product installation you will proceed to the deployment process that allows you to deploy different server roles For example the AVG DataCenter role can be deployed to some central server in your network If your network or number of stations is large you can deploy the ProxyServer role to multiple servers across the network to achieve load balancing and adequate bandwidth usage Also the AVG Admin Console central application for administration of your stations can be installed to a different station and the administrator can manage the stations from any place AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 17 aa AVG 2 3 Language Selection The welcome dialog appears in the language of the operating system to which AVG Internet Security Business Edition is being installed You can switch to another language and confirm your choice by pressing the Next b
213. s Store only scan results with selected severity PUP or higher severity ly Jincluding rootkits Keep scan results for the maximum period of 30 days Access to AVG DataCenter from AVG Admin Console 9 Free access O Simple password protection O Full access control The Station identification section contains a drop down menu where you can select how you wish to display stations within the current view section The Scan results options section lets you to choose which scan results you prefer to store and according to which severity Check the including rootkits checkbox in order to include also storing of scan results with rootkits Keep scan results for maximum period of simply enter number of days you wish keeping the scan results from stations The default value is 30 days In the next section choose how you wish to secure your AVG DataCenter access Free access default settings that will allow anyone to access the AVG DataCenter no password is needed Simple password protection will open a new dialog where you can choose a custom password the same password must be entered into both fields for verification The password will then be required during every connection to the AVG DataCenter Full access control please see the How to manage access rights chapter for more information Database export This dialog allows you to create a backup file i e export the DataCent
214. s This dialog allows you to define shared settings for stations Most of the options are exactly the same as on the station therefore if you require more detailed information on individual item configuration we recommend consulting either the context help or the AVG Internet Security User Guide available to download from http www avg com The following subchapters describe Firewall settings available from AVG Admin Console AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 169 10 2 1 Setting Items as Mandatory wi Shared settings General information This dialog allows you to change Firewall advanced settings in particular edit Profiles 2 Directly connected to the Ir Firewall profiles and assign these to the network adapters or areas to take full advantage of automatic profile switching Also you can edit access rights here ter i i 5 2 Computer ir domai and save the complete Firewall settings to the archive E Q Small home or office network m Firewall status Firewall enabled O Firewall disabled O Emergency mode block all Internet traffic Advanced settings C Set whole configuration as mandatory Settings management Exports rules and configuration from all profiles into the backup files e g for transferring to another computer Imports rules and configuration for all profiles from backup file To change Firew
215. s including the custom ones You have the following options available from the right click context menu applicable for each group e Mandatory will mark the usage of the given license number as mandatory for the selected group which means that all stations in this group will use it e Change license number will open a new dialog allowing you to insert a different license number Once changed the license number will apply for all stations in the given group Note The new license number s will be deployed to individual stations once the synchronization process takes place More information about the synchronization AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 138 process can be found in the Synchronization process chapter 6 10 2 Stations In the view you will see the list of all stations You have the following options available from the right click context menu applicable for each station e Mandatory will mark the usage of the given license number as mandatory for the selected station e Change license number will open a new dialog allowing you to insert a different license number Once changed the license number will apply for all stations in the given group Note The new license number s will be deployed to individual stations once the synchronization process takes place More information about the synchronization process can be found in the Syn
216. s server for sending e mail messages EmailSmtpPort port of the SMTP server The default value is 25 SmtpUsername if the SMTP server is protected specify the username here otherwise leave empty SmtpPassword if the SMTP server is protected specify the password here otherwise leave empty e UseEncryptedProtocol If set to 1 the communication between stations and AVG Admin Server will be encrypted The default is 1 Use 0 to disable the feature e ConnectionCount The number of allowed connections to the database By default this function is disabled e Sq Restartinterval Interval in milliseconds that indicates how often the AVG Admin Server will try to AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 243 reopen connection to the database in case of a failure The default value is 120000 2 minutes EnabledStatusPage Set this to 1 to enable AVG Admin Server status page Use 0 to disable the feature MaxStationUpdatesPerMinute The maximum number of stations per minute that will be notified about new update files This option prevents overloading of AVG Admin Server after a new update Use 0 for no limit The default value is 15 15 stations per minute MaxConcurrentRequests The maximum number of concurrent requests from stations This option prevents overloading of AVG Admin Server The default value is 25 25 requests at once MaxConcurrentDo
217. s Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved saii TAVU MS Windows Vista all editions MS Windows Vista x64 all editions MS Windows 7 all editions MS Windows 7 x64 all editions The AVG Admin console AVG Admin Server and related components are supported in the following operating systems MS Windows 2000 Professional SP4 Update Rollup MS Windows Server 2000 SP4 Update Rollup MS Windows XP Professional SP2 MS Windows XP Home SP2 MS Windows XP Professional x64 SP1 MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server MS Windows 2008 Server x64 MS Windows Vista all editions MS Windows Vista x64 all editions MS Windows 7 all editions MS Windows 7 x64 all editions The AVG Admin Server for Linux is supported in the Redhat Suse Mandriva Ubuntu Debian and possibly other i386 x64 based Linux distributions 1 4 Minimum Hardware Requirements Minimum hardware requirements for AVG Internet Security Business Edition and related components are as follows Intel Pentium CPU 1 5 GHz 500 MB of free hard drive space AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved r v sv eve 512 MB of RAM memory 1 5 Recommended Hardware Requirements Recommended hardware requirements for AVG Internet Security Business Edition are as follows e Intel Pentium CPU 1 8 GHz e 600 MB of free hard driv
218. s under the selected name on remote stations where the service should be installed If you do not enter the absolute path e g C avgagent log the directory containing the avgagent exe file typically the C Windows or C WinNT directory will be used for storing the log file Note Log files are not deleted or decreased automatically if the path for storing them has been changed If you use the logging function you should delete the logs manually once you have analyzed them Delete AVG Agent after AVG is installed this option will automatically remove the AVG Agent from the station once AVG is successfully installed Delete service AVG Agent also on stations where the AVG Agent service have to be installed manually this option will automatically remove the AVG Agent once AVG is successfully installed also from stations where the AVG Agent cannot be installed automatically not recommended The right part of the section offers the following options e Ping number of ping operations to be used while detecting availability of a remote station If the wizard does not receive a response to all of the ping queries it will consider the station to be unavailable and will not offer it for further operations Port TCP IP communication port where the AVG Agent service listens for the wizard connection The default value is 6150 and usually there is no need to change this Timeout the AVG Agent and wizard communication
219. se system settings Database system Firebird Database file C Program Files AVG AVG9 Admin Server avadb Fdt Database access Username SYSDBA M Password o00000000 DataCenter settings Peform regular database backups Database system settings section contains database options To change the database system choose a different one from the drop down list Firebird AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved This database engine is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG Internet Security Business Edition installation To change location of the database file you can change the path in the Database file field MS SQL Server Express A reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Internet Security Business Edition Its usage is not limited by any commercial license To change the database name insert a custom value into the Database name field MS SQL Server This engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and its usage is bound to the Microsoft SQL Server license To change the database name insert a custom value into the Database name field Oracle This engine can serve over 1000 stations in large networks It is not a
220. selection is pie chart Virus scan report This report shows the status of viruses Available parameter Time interval specify the time interval for selecting data last day last week last month last year unlimited Viruses on stations This report shows the viruses on stations Available parameters Time interval specify the time interval for selecting data last day last week last month last year unlimited AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 132 AVG 6 9 2 Report Schedules In this group you can create edit and view graphic report schedules Actions applicable on individual or multiple reports are available through the right click context menu Edit opens an edit dialog for the selected schedule e Define a new schedule will start the wizard for creating a new report schedule e The Report Schedule is active use this function to activate or disable selected report s e Remove removes selected reports from AVG DataCenter By default there are no schedules available To prepare a new scheduled report right click in the Report schedules area and select the Define a new schedule item from the menu F AVG Admin Console MICHALKR 4158 DataCenter View Tools Information PRAEFERT E AVG DataCenter lg Stations i5 Non compliant stations ii Stations with AVG Firewall ET New stations fie Servers
221. served 63 now al a Creation of AVG installation script The installation script options Step 4 6 Specify names of the installation script files and the path where all required files will be stored e g a network folder File names definition Name of the file to launch installation AvgSetup bat Name of the script file with parameters AvgSetup ini Setup files location Select folder where the installation script file will be stored CilInstalljavg fa Cl Create a subfolder for AVG 9 0 installation files Create the AUTORUN INF file Enable relative paths In this step you may specify names of the installation script files their storage and other options In the File names definition define these options e Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The file extension must be bat e Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define these options e Select folder where the installation script file will be stored Tick this checkbox and choose a custom directory for storing the installation script e Create a subfolder for AVG 9 0 installation files Tick this checkbox if you prefer AVG setup files to be stored in a subfolder e Create the AUTORUN INF file If you pla
222. siness Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved e Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware e Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The E mail attachments reporting section allows you to choose which items should be reported during scanning If checked each e mail with such an item will contain INFORMATION tag in the message subject This is the default configuration which can be easily amended in the Detection actions section part Information see below The following options are available e Report password protected archives e Report password protected documents Report files containing macro e Report hidden extensions There are also these sub items available in the following tree structure Detection actions e Mail filtering 10 3 4 E mail Scanner for MS Exchange SMTP TA The configuration for the E mail Scanner for MS Exchange SMTP Transport Agent is exactly the same as in the case of routing transport agent For more information please see the E mail Scanner for MS Exchange routing TA chapter above There are also these sub items available in the following tree structure Detection actions Mail filtering AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o
223. ss Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved gt AVG Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 2 Enter an IP Range If you choose to install AVG remotely according to an IP range the following dialog will appear Remote installation of AVG via network IP ranges settings Step 4a 7 IP addresses stations 0 The wizard will check if AYG is installed on stations in your network Enter IP ranges identifying stations to be scanned You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field an ending address Click the Add button to add the address into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you have finished selecting the IP ranges click the Next button to continue Once done the Station selection window will appear AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 81 Zz Remote installation of AVG via network X Station selection Step 5 7 Select stations where AYG 9 0 should be installed and click the Install button Network checking results St Co IP address AVG AVG Agent la Not present gt Retrieve the in
224. ssword If you are deploying the DataCenter role for the first time or you decided to create a new database you will need to choose a database engine now AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 29 2 The following database systems can be used by AVG Admin Server nr ggm AV 2 AVG Admin Server Deployment Wizard X DataCenter role Database system selection Firebird v database character set English Firebird The Firebird database can be used in networks with up to 150 stations The database is standard part of AVG Remote Administration installation Select the database system corresponding to your needs These options are available Firebird This solution is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG Internet Security Business Edition installation Additionally you can choose a specific database character set from the roll down menu corresponding to your language needs Microsoft SQL Server Express The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Internet Security Business Edition Its usage is not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in larg
225. st which method for selecting stations you prefer The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses e Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned Such a list can be generated from an older version of AVG Remote Administration 7 5 The source text file contains one station name or an IP address per line More information about this topic can be found in the Migrate Stations from to Different DataCenter chapter e Select a single station this option lets you type in a specific Computer name DNS name or IP address e Select from Active Directory allows you to choose specific stations directly from the Active Directory AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved Note This option is available only if the current computer is part of a domain The AVG Agent password section includes a Password field where you can optionally enter a password to protect communication between the wizard and the AVG Agent service on remote stations Once set no operations using the wizard can be performed on the remote stations without knowing the password The password is related to the AVG Agent service only and it does
226. stallation log i 192 168 Unable to detect Export stations without AYG to a file a PN VOJ 192 168 Unable to detect Select all stations A A A VRBAP 192 168 Unable to detect Select stations without AVG ZAG 192 168 Unable to detect Not present ZBY 192 168 Unable to detect Not present s v Selected Refresh 3 from 55 Right click to view additional options e Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the option Delete AVG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent will be removed and therefore the installation log will not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation e Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o
227. standard part of AVG Internet Security Business Edition and its usage is bound to a commercial license MySQL This engine can serve over 1000 stations in large networks It is not a standard part of AVG Internet Security Business Edition and a commercial license may be needed for use in a commercial environment The Database access section allows you to change the following parameters not available for all database engines Username a database username chosen for the database creation during the AVG Admin Deployment Wizard Password a database password chosen for the database creation during the AVG Admin Deployment Wizard Computer name type in the computer name with the database Instance refers to a particular SQL Server Oracle installation if there is more than one instance installed on the station AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved The DataCenter settings section contains the following option Perform regular database backups if checked the AVG Admin Server will automatically create the database following location backup The backup files are stored in the C Documents and settings All users Application Data AVG9 Admin Server Data AutoDatabaseBackup The folders are named in the format YEAR MM DD TIME for easier differentiation 10 4 3 UpdateProxy tab This tab offers the following options a AVG Admin Server settin
228. stration and its components The whole process consists basically of two steps e Components Installation Deployment process Note It is strongly recommended that you go through the following chapters first to get a general overview of the AVG Internet Security Business Edition installation possibilities so that you can set the configuration that best suits your needs Especially check the Where to Install and Deploy and Components Overview chapters AVG Internet Security Business Edition can be launched using the exe file within the AVG Admin directory on the installation CD Also the latest installation package can always be downloaded from the AVG website at http www avg com download Before installing AVG Remote Administration visit the AVG website and check for the latest installation file 2 1 Components Overview Below you will find a brief overview of all components 2 1 1 AVG Admin Server Deployment Wizard This wizard will help you to deploy AVG Internet Security Business Edition onto your server or divide it across multiple servers 2 1 2 AVG Network Installer The AVG Network Installer Wizard helps you to automatically install AVG on remote stations with only a few clicks 2 1 3 AVG Admin Console The AVG Admin Console is a central place for administration of your remote AVG station installations in the network It communicates with the AVG Admin server and controls processes and displays all relevant events
229. t to create the directory To confirm creating the directory press the Yes button 2 8 Component Selection The new dialog window asks you to select those AVG Internet Security Business Edition components you want to install this does not apply to the Lite installation option By default all key components are selected If you decide on another arrangement check or uncheck the respective checkbox To continue the installation process press the Next button AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 21 AVG AVG 9 0 Remote Administration build 822 4 29 2010 Component Selection A ANG 9 0 Remote Administration Check ne components you wish EZ AVG 9 Admin Console to instal and unchec those you don t wish to install If any 2 AVG Admin Server unchecked components have O Graphic reports been previously installed in an E AVG Network Installer Wizard earlier version of the software on your computer these components Documentation puter th t will be uninstalled Note If you want to use Graphic reports install the component on the computer where you install AVG Admin Server and on each computer where you install AVG Admin Console Graphic reports are generated by the AVG Admin Server and can be viewed from the AVG Admin Console 2 9 Installation Summary This dialog presents a list of all selected parameters To continue the insta
230. tabase backup The wizard has detected that your current DataCenter database is not empty Before you proceed with updating your database or creating new one we strongly recommend to perform a backup of the current DataCenter database contents Perform DataCenter database backup to folder Jocuments and Settings All Users Application Data avg9 Admin Server Data D atabaseB ackup mm To do so simply check the Perform DataCenter database backup to folder checkbox and fill in your desired storage location The next dialog will inform you about your DataCenter database status There exist two possible cases either the DataCenter database will be up to date or outdated In AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 27 me ggm AVG the first case you will experience these two options e Keep existing DataCenter database This option will leave the database untouched Select this option if the database version is up to date and you need to preserve its contents Create new empty DataCenter database Select this option to create completely new database the originally stored data will be lost We strongly recommend to backup the DataCenter database before proceeding On the other hand if the DataCenter database will be outdated you will be asked if you wish to update the existing one or create a new one e Update existing DataCenter database
231. tallation was launched on 0 station s AYG was detected on 0 station s Installation was not checked on 0 station s Installation was checked and AVG not detected on 0 station s Save settings Finish The Save settings button allows you to save the previously selected configuration You can then reuse it when running this wizard again simply by loading the settings at the very beginning Click Finish button to close the wizard 4 7 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in a selected directory The content of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibility of remote installation to the network stations or servers AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 61 Creation of AVG installation script Step 1 6 The installation script serves as a AVG configuration template The installation script determines options and components for AVG installation The created script is used for automatic installation on other stations in your network Installation settings Step 2 6 Please enter parameters needed for installation of AYG on stations License information _ name default sy ll be used C Company default sys
232. tations contains stations that are in an non standard state i e don t comply to predefined conditions e Stations with AVG Firewall contains a list of stations that have the Firewall component installed e New Stations contains only stations that have not been assigned to any administrator defined group yet More detailed information on each group can be found in the following chapters In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Stations tab Contains general information about each station name domain group last contact etc Details tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc Versions tab Displays information about versions of AVG virus base anti spyware base or anti spam base on each station e Component states tab Contains an overview of component states on each station AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 115 Ad riv s More information on other options and settings can be found in the Configuration AVG Admin Console chapter 6 4 1 Non Compliant Stations The Non compliance conditions dialog can be accessed from the application s upper menu by selecting the Non compliance conditions item in the View menu In this
233. tations rer et ett AE PIEDER EA EEEE EEE E DEAE EEE E EEE TESS EEE DEES DEED ESSE EEE EEEE EEE TEESE HESS 138 6 11 Pending Requests rerrrrerrnrnnrnrnnnnrnnnenennanennannnnannnvannnvannnnannnnennnnenennenennenene 139 6 11 1 Filtering gt gt tt t gt gt rrrrsrarnserersanannaannr annan naa nrn an ndd naa nrr annan nn nrrrnnndnnnarrrnarnnnner 139 7 AVG Admin Server vuvnnsannunuunnnnannnnvvvnvnnnnnnununnvnvnnnnnnunnnnnnnnnnnnunnnvnnnnnnununuunnnnn 141 AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved av Se vd 8 AVG Admin Lite ununnunnnnnnnnnnnnunnunnnnnnnnnnnnvnnunnnnnnnnnnnnunnunnnnnnnnnunnunnunnnnnnnnnnnnnunn 142 8 1 AVG Admin Deployment Wizard Lite errarernnnenennevennavennnvennnvennnnennnnrnennrnannnnen 142 8 1 1 Configuration Overview xxrarranranaaannarrannrnnnnnn ner sernnnnenesersanrnneenasersere 142 8 1 2 Completion RE 142 8 2 AVG Network Installer Wizard Lite r ss srrrrresrerrerrerresrenrrensernenrerneererreereerrnrree 145 8 2 1 Installation Settings vrrrtecetteee teen eee eee ee eee EEE EEE EEE eet ete 145 8 2 2 Creation of AVG Installation Script t1rttstt reer tenet tee eee cnene na eee ee en nent anne enennees 145 8 2 3 Completion vrrrrrr tree te EEE EEE 145 9 AVG Settings Manager axaxnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 150 10 Configuration
234. ted from a domain Active Directory or according to IP address ranges Create an installation script which can be used for installation from a CD or a network folder You will be asked to choose one of the above installation methods More experienced users can use advanced mode where detailed settings of all installation options are available Use F1 keyboard button to open the help file with additional information Default settings Load settings Bact Next gt gt i If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 45 AVG To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name To continue click the Next button 4 4 Installation Method To continue in the Basic Mode leave the option Advanced mode unselected otherwise proceed to Advanced Mode chapter AVG Network Installer Wizard Choice of installation method Choose one of the network installation methods OR Instal
235. the UpdateProxy role to your AVG Admin Server simply select from the Windows Start menu All programs AVG 9 0 Remote Administration AVG Admin Server Deployment Wizard item and in the second step of the wizard tick the checkbox UpdateProxy role and complete the rest of the steps AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 191 Additionally if you need to set your internet proxy server to allow the AVG Admin Server to download update files from AVG update servers follow these steps Open AVG Admin Server settings from the Tools menu in the AVG Admin Console Navigate to the UpdateProxy tab and in the Internet Connection section check the Use proxy server option Fill in your proxy server details and press OK to confirm your choice 10 7 AVG Admin Console 10 7 1 Context Menu If you right click on the Stations item in the left tree a new context menu will appear with the following options e New group allows you to create a new group more information on groups can be found in the Station groups chapter Synchronize settings will ask for immediate synchronization of settings with stations Ask to perform program update will ask all stations to start the program update process e Ask to perform virus database update will ask all stations to start the virus database update process e Ask to rollback last anti virus database update will ask al
236. the database AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 240 15 3 Configuration The configuration of the AVG Admin Server 9 0 for Linux is stored in the avgadmsrv conf file in the opt avg avgadmsrv etc directory The automatic setup works with the DataCenter saved in the avgdb fdb file in the opt avg avgadmsrv var db directory Port 4158 is used for connection with AVG stations and the server accepts connections on all installed network adapters The avgadmsrv conf file is in plain text format Each parameter is on a separate line empty lines and lines starting with hash mark are ignored The options are as follows Port Specifies the port that the server will use for incoming connections If the UpdateProxy role is enabled this port will be used also for providing updates The default value is 4158 LocalAddr Specifies a local address that the server will use for incoming connections The default value is empty meaning any local address can be used If the specified name resolves to more than one address then first available address is used the server tries all of them EnableDataCenter Specifies whether the Datacenter role is enabled or not Set this parameter to 1 in order to enable the DataCenter role Set this parameter to 0 to disable it default DatabaseType Specifies the database type Currently the only option is Firebird ConnectionStrin
237. the server will try to periodically delivery the request default interval is five minutes Note This interval can be changed in Shared settings for stations groups Remote Administration item advanced settings section Retrieve messages from server every drop down menu AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 208 sia sv ett The station is offline and will receive the request immediately after it gets online In case of special request that requires more time the status window will display a message saying that the station has started processing the request and as soon as it finishes also the result e Requests sent to groups all stations Some requests can be sent to a group or all stations by right clicking on a group name or on stations item and choosing and action from the context menu Such request is stored in the AVG DataCenter and then distributed by AVG Admin Server to individual stations of the chosen group Also the result is later displayed individually for each station Duplicated requests If a same request is sent multiple times to a station it is not stored in AVG DataCenter and the station will only process the first one This applies also to offline stations In other words there is no need to send more than one request since the duplicated requests are disregarded Requests expiration Requests which are not processed i
238. the value will be moved to the Shared settings for stations and set as mandatory In any other group it will be set as monitored This can be used to easily remove the mandatory flag from all the groups at once You can similarly process the individual server settings within the application servers and move the selected configuration to the Shared settings for application servers The context menu item is named Move value to the Shared settings 10 1 9 Anti Spam If you deploy UpdateProxy role during the AVG Admin Server Deployment Wizard you can choose to download Anti Spam updates directly from Mailshell servers and then use AVG Admin server to distribute them among your stations The downloading of Anti Spam updates can be switched off on from the AVG Admin AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 167 m a vm FAWN Pe g Server settings dialog UpdateProxy tab The Anti Spam updates can be also changed manually from the Shared settings To do so navigate to the AVG Admin Console upper menu Tools Shared settings for stations item Then select Anti Spam Advanced Settings Internet connection In the Proxy server dialog insert your AVG Admin Server address including port number default value is 4158 E Shared settings mx E Appearance f License Proxy server Ignore faulty conditions Identity Protection 1 Virus Vault f PUP Excepti
239. the wizard 5 5 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in the selected directory The contents of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibility of remote installation to the network stations or servers AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 89 AVG Creation of AVG installation script Step 1 8 The installation script serves as AYG configuration template The installation script determines options and components for AVG installation The created script is used for automatic installation on other stations in your network Installation settings Step 2 8 Please enter parameters needed for installation of A G on stations r License information C Name default system value From target station will be used C Company default system value from target station will be used V License number KXK XXK KXK KKK XKK XKK XKX Folder with the AVG installation package Ci Installlavg m Download the newest version of AVG 9 0 from the complete 0 Internet into the selected folder A ee TETY After clicking the Next button the wizard will check the license number relevance and signature of the installa
240. ther the sites you are about to visit are safe Among other features it helps you also to surf the Internet more easily AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 73 m a 7 Aam a AVG a Remote installation of AVG via network advanced mode The installation options Step 4 10 Choose options and behaviour of the AYG setup Setup parameters C Quit setup if AVG 9 0 is already installed Kill all running applications that prevent installation C Disable the default scan Run the First scan as a part of next scheduled scan C Reboot the computer after finishing AVG 9 0 setup if needed Show installation progress show installation wizard vi Setup properties C Where to install C Setup language select folder where AVG 9 0 setup LOG file will be stored In the Setup parameters section you can choose from the following options e Quit setup if AVG 9 0 is already installed the remote administration will not proceed when AVG 9 0 is already present on the target station e Kill all running applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running e mail client or an internet browser e Disable the default scan the default settings for weekly scanning will be disabled Run the First scan as a
241. through the MS Exchange SMTP interface Available for MS Exchange 2007 2010 only and can be installed for both EDGE and HUB roles e E mail Scanner for MS Exchange VSAPI Checks all e mail messages stored in user mailboxes If any viruses are detected they are moved to the Virus Vault or completely removed Document Scanner for MS SharePoint download to from the Sharepoint server If any viruses are detected they are moved to the Virus Vault or completely removed 10 3 2 Anti Spam Server for MS Exchange Options available for Anti Spam Server for MS Exchange are exactly the same as on the station although the predefined default settings are different Should you require more information about individual options please consult the AVG Internet Security or E Mail Server User Guide available to download from http www avg com or the context help AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 174 10 3 3 E mail Scanner for MS Exchange routing TA This item contains settings of the E mail Scanner for MS Exchange routing transport agent Shared settings of application servers p E Mail Fikering Basic Settings Logs and Results K Servers a M Enable component 3 45 Alert manager Language E Sending to e mail a E Record to NT event log Sending to AVG DataCenter a M Certify messages 5 Resident Shield E Advanced Settings Di
242. timeout value in milliseconds When there is no response within the specified value in the AVG Agent and wizard communication process the connection is terminated with an error If you have a very busy network or the stations with AVG installed are very slow you can increase this timeout value to prevent connection timeout errors AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 77 dl ANG a Remote installation of AVG via network advanced mode X Network scanning Step 7 10 Network scanning method The wizard will check if A G is installed on selected stations in your network Choose your preferred network scanning method You can scan domain or IP range available in the next dialog Enter an IP range iy AVG Agent password AYG Agent service provides installation of AYG on selected stations Enter the password required For secure communication between the wizard and the AYG Agent service running on remote stations Without correct password no operation can be executed Mask password Password C Check AVG version from AVG DataCenter m time since the last station was contacted hours Click the Next button to continue to the next dialog where you can define IP ranges The wizard needs to scan some stations first to find out their status and then install AVG on them In the Network scanning method section choose from the drop down li
243. tion window will appear AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 84 n ggm AVG amp Remote installation of AVG via network Station selection Step 5 7 Select stations where AYG 9 0 should be installed and click the Install button Network checking results St Computer IP address AVG Agent Selected Right click to view additional options e Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the option Delete AVG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent will be removed and therefore the installation log will not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation e Select all stations will select or unselect all stations in the list and the Install button will become active e Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station button will allow you to add another single station Continue to the Remote network installation final steps chapter and complete t
244. tion package This process can take some time to complete During this step it is necessary to define the following installation parameters AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 90 VE SEFF _ ae AVG e License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used e Folder with the AVG installation package type in the full path to the AVG installation package or use this mn button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can observe the download progress above the Download button e Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG e Install AVG Security Toolbar choose to install AVG Security Toolbar AVG S Security Toolbar is powered by LinkScanner technology which lets you know whether the sites you are about to visit are safe Among other features it helps you also t
245. tkit amp Retrieve messages from server every 5 minutes Update Allowed actions i V Synchronize Firewall settings LY Synchronize Alert Manager settings A Default Cancel Apply The settings include e Synchronize configuration every choose the automatic interval for synchronization station will try to synchronize every selected period i e will try to find out if anything new is available and transfer changes only e Retrieve messages from server every choose how often you wish the requests invoked from AVG Admin Console to be retrieved from the server e Synchronize firewall settings If you do not require Firewall settings synchronization we recommend to switch it off to reduce the data flow and ease the network traffic e Synchronize Alert Manager settings If you do not require Alert Manager settings synchronization we recommend to switch it off to reduce the data flow and ease the network traffic AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 158 10 1 4 Allowed Actions Allowed actions are items that can be enabled or disabled for usage on a station from the AVG Admin Console The configuration can be set either in the Shared Settings for groups stations or individual station settings The feature is accessible from the Remote Administration item in the main tree as Allowed actions H Shared settings
246. to filter out Scan name Insert a custom scan name that you want to filter out User name Insert a custom username that you want to filter out Severity Choose a preferred severity level from the drop down menu Unconfirmed This filter will display only unconfirmed scan results To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 125 6 7 Events The Events item allows you to view individual events sent to AVG DataCenter as defined in the Alert Manager see Configuration Alert Manager Settings for more information Each line represents one event and can be sorted by Severity Event type Station name etc by simply clicking a column name To review an event details double click its line Available right click context menu options are as follows Event details displays details of the event Mark as read marks the event as read e Delete selected events removes chosen events 6 7 1 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by
247. ttings for station dialog Synchronize settings will ask for immediate synchronization of stations AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 120 settings with the AVG DataCenter e Show logs of server plugin displays logs of the selected server component You can choose a custom date range Use the Reload button to display the most current results Show server plugin statistics displays statistics of the selected server component Use the Reload button to display the most current results Reset statistics button to delete the current values and Show details button to view the logs e Reset server plugin statistics use this option to immediately reset statistics of the selected server component e All tasks for the description of all sub items please refer to the chapter Configuration AVG Admin Console Context menu More information on options and settings of individual application servers can be found in the Configuration Shared Settings for Application Servers chapter 6 5 3 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wil
248. tton the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Fill in the requested values License number is a mandatory field that must be filled in Alternatively you may check the Name and or Company checkboxes and fill in the appropriate values Use the License number change button to input a new license number for AVG installations AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 146 a AVG 8 2 2 Creation of AVG Installation Script AVG Network Installer Wizard Creation of AVG installation script Step 2 3 Select where the installation script should be created If the latest AVG installation package is not located there it will be downloaded from the Internet Select where you want to store the installation script Portable data storage medium USB drive m O Folder network drive with write access rights In this dialog you need to choose where the installation script will be saved If the location does not contain the latest AVG installation package the wizard will try to download the file from the Internet once you click the Next button In such a case please make sure your Internet connection is available You can choose one of the following Portable data storage medium USB drive If you have not done so already insert a removable
249. ture is enabled in the station s operating system the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 148 manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically Note You may also consider creating and distributing an AVG installation clone For more information please consult the AVG Settings Manager chapter below AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 149 9 AVG Settings Manager Please note This tool is a part of the AVG installation The AVG Settings Manager is a tool suitable mainly for smaller networks that allows you to copy edit and distribute AVG configuration The configuration can be saved to a portable device USB flash drive etc and then applied manually to chosen stations The tool is included in the installation of AVG and available via Windows Start menu All Programs AVG 9 0 AVG Settings Manager Wave Settings Manager AVG Settings Manager Edit AVG configuration of this computer z ys Load and edit AVG configuration file g 3 Apply configuration from file to AYG on this computer oe Store local AVG configuration to a file ira
250. u will need to use Advanced mode of the Wizard More information can be found in the AVG Network Installer Wizard Advanced mode chapter The following AVG components are designed only for use on regular workstations AVG Firewall AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 44 EE mu soe aa AVG AVG Online Shield e AVG Personal E mail Scanner The above components were not tested under a server load If installed on a server operating system such as ISA proxy e mail server terminal server etc the components might cause issues with server communication To avoid these issues it is not recommended to install the mentioned components on a server operating system e AVG Link Scanner This component uses a special driver that may require the computer restart in order to successfully update itself Therefore installing this component to a server environment is not recommended Note These exceptions do not apply if you only use a computer with some server operating system installed e g Windows Server 2000 2003 etc as a standard workstation without server features enabled 4 3 Welcome 28 AVG Network Installer Wizard Welcome to AVG Network Installer Wizard AVG Network Installer Wizard guides you step by step through the ANG installation process on stations in pour network With this wizard you can Run remote installation of AVG on stations selec
251. uild 822 4 29 2010 X Select Installation Type Full Installation recommended Installs the product with all possible components Custom Installation With options to customize certain parameters during the installation process O Lite Installation Installs the product in the Lite configuration which contains only proxy update server and script generator for network installation In this dialog select which type of Remote Administration you wish to install You have the following options Full Installation This is the recommended option It will install all possible components AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 19 h gt me ggm aa AVG Custom Installation This option allows you to select which components you wish to install e Lite Installation This choice installs the product with simplified wizards that contain predefined settings for UpdateProxy role only The AVG Network Installer Wizard allows only simple script generation No console for administration will be installed and no AVG DataCenter will be deployed You can find more information on the Lite Installation in the AVG Admin Lite Chapter 2 6 Personalize 8 AVG 9 0 Remote Administration build 822 4 29 2010 Personalize AVG 9 0 Remote Administration User name AVGI Company name AVG License number Example FULL NSDRS KUL4L UKSFR L
252. ult settings e Setup language choose a default custom language for AVG installation and user interface e Select folder where AVG 9 0 setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station P Remote installation of AVG via network advanced mode Remote administration settings Step 5 10 Enter the connection string to A G DataCenter If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration Remote administration AVG DataCenter connection string MICHALKR 4158 g Username C dd new station into group Custom update server Update Server address http MICHALKR 4158 avqgupdate The following options are available in this step Cancel AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved Note If you are unsure about these settings we recommend keeping the default ones e Remote administration Enter the AVG DataCenter connection string into the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here
253. untu apt get install firebird2 0 super dpkg reconfigure firebird2 0 super In other cases you can simply download the installation package and install it manually The file can be found at the URL below 15 1 2 Database Setup If you have an existing DataCenter database please copy it to the following default location opt avg avgadmsrv var db and rename as avgdb fdb Note You may want to check the access rights of the avgdb fdb file prior to AVG Admin Server 9 0 for Linux startup The Firebird server must have the read write access to the avgdb fdb database If you are installing AVG Admin Server 9 0 for Linux for the first time and you do not have any DataCenter database file created yet the AVG Admin Server 9 0 for Linux install script will install an empty DataCenter database for you If you want to create a special Firebird user account for AVG DataCenter database use the following commands opt firebird bin gsec user SYSDBA password masterkey add lt user gt pw lt password gt opt firebird bin gsec user SYSDBA password masterkey display You will be asked for this username and password later on during AVG Admin Server AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 235 installation process 15 1 3 AVG Admin Server 9 0 for Linux Installation Download the latest installation package of AVG Admin Server 9 0 for Linux avgadmsrv
254. ut path in the Select folder where the script will be stored section Click the Create script button to compile and save the installation script to the selected location AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved ar _ FAWN a aii F Creation of AVG installation sc ript Results of installation script creation Step 6 6 The installation script was successfully created in folder CilInstalllavg You can start the installation on a station by running the installation batch AvgSetup bat The Save settings button allows you to save the previously selected configuration You can reuse it when running this wizard again simply by loading the settings at the very beginning Click the Finish button to close the wizard There are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically You can also put the script on a removable device such as an external ha
255. utton AB AVG 9 0 Remote Administration build 822 4 29 2010 Welcome to the AVG 9 0 Remote Administration Setup program Choose your setup language English 2 4 License Agreement This dialog window offers the full wording of the AVG Internet Security Business Edition license agreement You can either scroll down to read the text or click the Printable version button to open it in a new resizable window with an option to print the whole agreement Once you finish reading check the I have read license agreement checkbox and press the Accept button to continue Otherwise use the Don t accept button and the installation process will be cancelled AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved AVG 9 0 Remote Administration build 822 4 29 2010 License agreement AVG products are subject to the terms and conditions of the AVG license agreement below To continue with the installation you must accept the agreement IMPORTANT READ THIS AGREEMENT CAREFULLY THIS IS A LEGAL AGREEMENT BETWEEN AVG TECHNOLOGIES AS DEFINED BELOW AND YOU ACTING AS AN INDIVIDUAL OR IF APPLICABLE ON BEHALF OF THE INDIVIDUAL OR ENTITY ON WHOSE COMPUTER THE SOFTWARE IS INSTALLED IF YOU CLICK THE ACCEPT OPTION OR INSTALL THE SOFTWARE PRODUCT ACCOMPANYING v Printable version aa ae 2 5 Installation Type a AVG 9 0 Remote Administration b
256. utton Network checking results St Computer IP address AYG AVG Agent State AYG is installed Computer VMXP 5P3 IP address 192 168 0 140 AVG 9 0 607 270 13 6 2226 8 7 2009 AVG Agent A Selected Additionally you may display a so called tool tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you selected only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are not sufficient for AVG Agent service installation on the remote station you will be asked for the domain administrator s login password during installation AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 59 aai v r d dv y Account settings VMWAREMK XP 192 168 0 129 Lente the name and password for the user account under which you want to run the setup on the target computer Account name administrator Password eccces Enter an username with the administrator privileges an username that is member of the administrator s group Confirm by clicking OK If there is no common administ
257. ve e Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation e Select all stations will select or unselect all stations in the list and the Install button will become active e Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 54 AVG 4 5 3 Import Stations from File Note This option is usually used when migrating stations to another AVG DataCenter For more information on this topic see the Migrate Stations from to Different DataCenter chapter If you choose to install AVG remotely on stations selected froma file you will see a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Station selection window will appear Zz Remote installation of AVG via network tg Station selection Step 57 Select stations where AYG 9 0 should be installed and click the Install button Network checking results St Co IP address
258. vigation Tree contains all groups arranged in a hierarchical manner A group is a data structure review e g a list of stations with their configuration or scan results table etc The group content itself displays in the Current view in the central table AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 107 d AVG M AVG Admin Console M DataCenter View Tools Information PS AVG DataCenter gh Stations 2 m Non compliant stations 2 ie Stations with AVG Firewall 1 ie New stations 2 E amp Servers 1 R AVG Admin Servers 1 E Application Servers 0 a Scan results 1 BA Events 0 HE Notifications E i Graphic reports iy Report templates ip Report schedules 0 fis Generated reports 0 fA Licenses amp Shared settings N Stations S Pending requests 0 z No filter is available for the current view AEETI AVG DataCenter AVG DataCenter Property name DatabaseVersion DatabaseT ype PropettiesVersion GraphicReports Stationldentification ConfigHeadingColumnsCount ScanResultsSyncMaxOldness ScanLogsSeverity AccountsEnabled ScanLogsRootkits Property value 9 3 6 Firebird 2 Yes ByNameDomain 10 720 ScanLogsContainsPups No No z Status window All messages The latest versions Virus base 270 13 34 2268 AVG for Windows 8 5 392 station 8 5 392 server 8 5 392 u
259. viously selected settings Confirm your choice by pressing the Deploy button The deployment process will start It may take some time so please be patient Once the process is completed click the Finish button to close the Wizard The AVG Admin Server will then be started To immediately start installing AVG to remote stations navigate to the AVG Network Installer Wizard chapter for more detailed information Related topics AVG Network Installer Wizard Basic Mode AVG Network Installer Wizard Advanced Mode for more experienced AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 42 AVG users e Connecting Stations to AVG DataCenter e Migrating stations from to different AVG DataCenter Also you may consider going through the general How to chapter which describes different tasks related to the remote administration of AVG AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 43 iil w ril fe 4 AVG Network Installer Wizard Basic Mode The AVG Network Installer Wizard allows you to remotely install AVG on stations or to create installation scripts for on site installation The wizard can be launched in two ways e From the Windows Start menu All Programs AVG 9 0 Remote Administration AVG Network Installer Wizard e From the AVG Admin Console environment upper menu Tools Instal
260. will be updated according to your choice In the list of update servers check which server s you would like keeping for the set of settings mentioned above Use the same function buttons as in the previous dialog AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 41 aa AVG Check the Update Anti Spam via AVG Admin Server item to update Anti Spam database directly via the AVG Admin Server Note In order to use this checkbox it is necessary to move the AVG Admin Server UpdateProxy to the first place in the list To do so use the Move up button Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter 3 6 Configuration overview z AVG Admin Server Deployment Wizard Configuration overview AVG Admin Server configuration DataCenter role Database system Firebird Path C Program Files AVG AVG9 Admin Server avadb fdb UpdateProxy role Update files folder a C Documents and Settingsv ll Users Application Data avg9 Admin Server Data update Update servers http update avg com softw S0 update http backup avg cz softw 90 update Update servers for stations http MICHALKR cz avg com 4158 avgupdate http update avg com softw 90 update thha F maler ven tren an hanth HOM md ben I This dialog contains a brief overview of the pre
261. will not be copied Analogically you can process the Shared settings for application servers and move selected configuration to all servers The context menu item is named Move value to servers There is also possibility to move the value froma group settings to the Shared settings for stations AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 166 a New stations fl Appearance License Ignore faulty conditions gi M Limit Virus Vault Size Identity Protection Virus Vault 3 PUP Exceptions 10 Virus Yault maintenance AntiSpam n Maximum size of Virus Vault percent of the drive size Online Shield E LinkScanner ee ee ee E E EA iQ Scans Mandatory lI Schedules All mandatory Delete files older than 30 S day s E mail Scanner All monitored i Alert manager imum number of files to be stored 1000 S Resident Shield Move value to the Shared settings Cache Server Anti Rootkit a f Update E Remote Administration nm Default OK Cancel g Apply In order to move a configuration from a group to the Shared settings for stations you can right click on the chosen checkbox and from the context menu select Move value to Shared settings You should see a changed lock icon next to the chosen configuration item lM Automatic file deletion By clicking OK or Apply button
262. window content allows you to save the window content to a text file at any time 6 2 5 Quick Help Panel The panel contains list of most common tasks or problems with their solutions To open a topic simply click on its name The solution will open in a new window The Quick help panel is located by default in the right part of the screen If the panel is not visible you can activate it by clicking on the Quick Help item in the View Panels menu 6 2 6 Filter Panel The Filter panel contains a list of filtering options available for the current view The list will become active only if there are any filters available for the selected view _ x Use filters to restrict contents of current view Filter Value O Station name Station O User name User O Infection Description of individual filters can be found in the tree items respective chapters Stations Servers Application servers Scan results Events Graphic reports Pending requests The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 112 6 2 7 The Latest Versions In this part of the AVG Admin Console main window you can find information about the current version of the virus base and AVG Th
263. wnloads Maximum number of concurrent downloads of update files from the update server default is 5 MaxUpdateFilesAge How many days should the downloaded update files for stations stay on the drive before their removal default is 30 DatabaseBackupPeriod How often in hours should the server backup the database Set to 0 zero to disable regular backing up default is 48 MaxDatabaseBackupAge For how long should the server store the regular database backup in days Set to 0 zero in order to keep the backups untouched i e forever the default value is 14 BackupAlsoScanLogs If set to 1 scan logs in the database will also be backed up during the regular database backup and database export process not recommended scan logs may get very big The default value is 0 AntispamAllowedDomains List of allowed domains to be accessed by the AVG Admin Server Only affects AVG Anti Spam updates Set to to allow all domains Example AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 244 ivy dv ver AntispamAllowedDomains mailshell net avg com avg cz AntispamMaxConcurrentRequests The maximum number of concurrent Anti Spam updates Set to 0 for unlimited count AntispamProxy A proxy server used for Anti Spam updates Use the following format http user password server port Only valid if normal proxy server is not defined EnableAntispamUpdates
264. ws 2003 Server SP1 Windows XP SP2 or higher The Wizard First will install and start AYG Agent service on the remote computer and then transfer the AYG installation files The installation itself will be performed by this service PLEASE NOTE Remote installation on stations with Windows XP Home operating system requires manual installation and start of AYG Agent service only if it s not yet running A G Agent service can be installed and started manually by executing the Following command avgagent exe install start Remote installation of A G requires allowing the Following services and ports 1 Ping ICMP type 0 Incoming echo request 2 File and printer sharing i e TCP ports 139 445 and UDP ports 137 138 simple file sharing turned off 3 Remote Procedure Call TCP and UDP port 135 4 Communication on TCP port 6150 for communication between this Wizard and the A G Agent service For proper remote installation the wizard will first install and start the AVG Agent service on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter The remote installation is not automatically possible on stations with Windows XP Home Please see the Windows XP Home
265. ws Firewall is not activated i e during uninstallation or in other cases AUTOPROFILE lt On Off gt Switches on or off the automatic profile check feature applicable to Firewall component If switched off no asking dialog will be displayed when the network changes SETPROFILE lt Domain OnMove HomeNetwork gt Sets the chosen profile as active after the installation If the AUTOPROFILE parameter is not present it is automatically switched off NOUPDATE The AVG update is skipped in the First Run Wizard CFGFILE_PATH lt path gt The path to the configuration settings file used by AVG Network Installer only MANDATORY ONLY If used with CFGFILE_PATH parameter only mandatory items from the specified configuration file are stored to configuration used by AVG Network Installer only SKIP_ROLLBACK If an error occurs during installation AVG stays as is i e partially installed to allow better diagnostics no rollback of changes is performed SUPPRESS_SCAN_OPTIMIZATION Does not show AVG Optimization Scan dialog after the First Run Wizard i e after installation and automatically sets the First optimization scan to be run with the first scheduled scan Available feature component values for ADD_FEATURE and REMOVE_FEATURE parameters Note Whether a feature can be really installed or not depends mostly on its presence in the installation p
266. xchange routing TA E mail Scanner for MS Exchange SMTP TA E mail Scanner for MS Exchange YSAPI Document Scanner for MS SharePoint pa Jes JE This dialog allows you to define shared settings for application servers Most of the options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed information on configuration of other items we recommend you to consult the AVG E mail Server Edition User Guide available to download from http www avg com or the context help available via the nice question mark button Note You can use Default button to restore the original settings of the current dialog 10 3 1 Overview Basic overview of the individual server components e Anti Spam Server for MS Exchange Checks all incoming e mail messages and marks unwanted e mails as SPAM It uses several analyzing methods to process each e mail message offering maximum possible protection against unwanted e mail messages AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 173 E mail Scanner for MS Exchange routing Transport Agent Checks all incoming outgoing and internal e mail messages going through the MS Exchange HUB role Available for MS Exchange 2007 2010 and can be installed for HUB role only E mail Scanner for MS Exchange SMTP Transport Agent Checks all e mail messages coming
267. y required maintenance operations During maintenance when a script is active the AVG DataCenter is locked and users cannot access it The maintenance scripts are available from the AVG Admin Console menu Tools Database Maintenance 12 2 Password protection You can password protect access to the AVG Datacenter database and to the AVG Admin Server e Access to the AVG DataCenter database The username and password for the database access is mandatory and it can be changed within the AVG Admin Server Settings DataCenter tab Database Access section Note The login details for the internal Firebird database are predefined and cannot be changed AVG 9 0 Internet Security Business Edition 2010 Copyright AVG Technologies CZ s r o All rights reserved 222 aiii v rav fe eve e Access to the AVG Admin Server Optionally you can also set username and password to access AVG Admin Server To do so navigate to the AVG Admin Server Settings General tab Server Access section This username and password apply for connecting stations to the AVG DataCenter These values must be correctly filled when connecting stations to the AVG DataCenter either via the AVG Network Installer Wizard or manually If you require more people to access AVG Admin Console and administer stations settings on a different level you can also create various user accounts with miscellaneous access rights To manage access to the AVG DataCenter via AV

AVG Internet Security Business Edition 9.0, 10u, 2Y

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