Optoma SignShow D5000
Contents
1. OptomaDigital Signage Processor SignShow D5000 User Manual Safety Instructions 1V Power Cord amp adapter Warnings ooooncccncncccnnnnnnonnnnnnnnnnonananonnnss 1V Tech ical Suppo ea E TE V Declaration of Conformity vi FCC NOUE ida vi This device complies with part 15 of the FCC Rules Operation is sub ject to the following two conditions cccccccccnnnonoonnnnnnnnnonnnonnnnnncnnnnnnnnnnnnnnnos vi WEEE NOCE dde vii Introduction 1 AL E E EA TTN l PSAMUT S anar 2 Package CONEIS anar didas 3 CONE OE 4 Remote OO MUL ON ts ies 5 Getting Started 6 Sette p New SD Card Content sss nde 6 Connecting ME POW el earen its 6 bisertine the SI CA ai 6 Removing the SD CATA nissan aia 8 Making Connections ariadna 8 COnMECUIN oa Montor saaa 8 Connecting U SB devices tii 8 Connectine 1o aA NECIWOrK auc 9 Comece SPCAKCIs roria a N 9 Connecting a DVD player or TV STB oooooonnnnnnnncncnnnnnononocnnnnnnnnnnnos 10 PAP nesmeaseneadeesisenaeneannes 11 Menu 12 Paana So 12 NECIO aa 13 POP salda 14 Previewing a Program iii 15 A A 15 DAI Ae en is ctr PES PO E A E EE A L 16 Video Out ee casio 17 Pay Mode eo 18 Schedule iii a a ease 19 N 19 Network A cleans tara bin O 19 Sud SRON ene te te eT ree ere ee 19 A ee a dia hinds era aa teh doa 21 IVS NO Key ura O 21 ECONO amiee A ta 22 To loci the remote control urinaria 22 To unlock the remote control ccccnnnooococonnnocononononancncnnncnnnnnnn nono 23 Hidden MER2. Low Complexity profile e Supports bit rates up to 384kbps e Supports up to 5 1 channels e Supports 16 bit and 24 bit samples e Supports sampling rates of 32 44 1 and 48 kHz 8 Streaming e Video MPEG1 MPEG2 e Audio MPEG 1 Audio Layer 1 2 3 Software Layout Utility A software layout utility called InfoSAP Creator included with the CD ROM is included when you purchase your Digital Signage Processor This windows application is used to create programs and schedules for your Digital Signage Processor With this software you can specify the layouts and content files to play back It allows you to do the following e Define layouts using default layout templates or blank layouts Assign content to layouts Create signage Preview layouts Create schedules Upload schedules through LAN WAN Set auto upload parameters Specify video rotation For more information please check the software s User Manual inlcuded in the CD ROM You can purchase DS Server for more powerful Internet functionality Layout Template The Digital Signage Processor supports different types of layouts Following are some examples e Image only e Image Ticker e Video Ticker e Video Image Ticker e Portrait You can also manually add layers Image Only In an Image only layout images are shown on screen in Loop play mode Audio files can be played at the same time Image Ticker In an Image Ticker layout there is no ch
3. 2 MPEG 2 gt M2V M2V A MPEG 1 2 Audio layer 3 MPEG 2 Video Transport V Stream MPEG 2 A MPEG 1 2 Audio layer 2 TS TS A MPEG 1 2 Audio layer 3 Table 1 Supported Video and Audio Format Video V Group Audio A Codec Container File Extension MPEG 2 Video Program V Stream MPEG 2 A MPEG 1 2 Audio layer 2 VOB VOB A MPEG 1 2 Audio layer 3 V DivX 5 0 MPEG 4 A MPEG 1 2 Audio layer 2 DivX DivX AVI AVI A MPEG 1 2 Audio layer 3 V H 264 MOV MOV MPEG 4 AVI AVI A AAC TS TS V MP4 MPEG 4 MP4 MP4 A AAC VC 1 V VC 1 TS TS Video and Audio Specifications 1 Windows Media Video 9 WMV3 e Supports MP HL Main Profile High Level up to 1280x720p30 or 1920x1080p25 resolution e Does not support CP Complex Profile e Does not support interlaced mode e Does not support sprite mode e Does not support files encoded using WMV9 BETA e Does not support WMV1 OR WMV2 Supports elementary video stream bit rate of SDTV HDTV up to 20 35 Mbps 2 Windows Media Video 9 Advanced Profile WMVA VC 1 WVCI Supports MP HL Main Profile High Level up to 1280x720p30 or 1920x1080p25 resolution Supporst AP L3 Advanced Profile L3 Level up to 1920x1080125 1920x1080p25 or 1280x720p60 resolution Does not support CP Complex Profile Does not support interlaced mode Does not support sprite mode Does not support files encoded using WMV9 BETA D
4. Digital Signage Processor to an output display device such as a computer monitor or a projector monitor You can connect using the DVI I port To connect using the DVI I port 1 Connect one end of the DVI D cable to the DVI I port of the Digital Sig nage Processor 2 Connect the other end to the DVI I port of the moni tor Connecting USB devices You can connect a USB memory drive using the USB port for content file updates or system upgrades Simply plug in the USB cable of your device to the USB port of the Digital Signage Processor A USB extension cable is provided with your Digital Signage Processor package for easy access and connection Connecting to a Network For rapid content file updates connect to InfoSAP Creator To connect to the network use the RJ 45 port Connect one end of the network cable to the RJ 45 port on your Digital Signage Processor and the other end to your network hub or wall socket Connecting Speakers For a more attention grabbing display your Digital Signage Processor is capable of playing audio files exported from InfoSAP Creator Connect speakers using the stereo jack on your device Audio files must first be edited by using InfoSAP Creator Connecting an Audio In Component Your Digital Signage Processor support
5. PLAY MODE E MEMORY CARD IR CONTROL to set the timer Press Exit to return _ Enable Daily Timer _ Power On _ Power Off _ Video On L_lVideo Off 00 00 e Use the arrow keys to move through the options Language Press to enable a timer Use the keypad to enter numeric values Select Apply to save and apply changes Press gt Language Your Digital Signage Processor supports English German French Spanish Japanese Traditional Chinese and Simplified Chinese for its on screen display language The default language is English DATE TIME Select Language NETWORK _ English E PROGRAM _ Deutsch TIMER LI Frangais 2 LANGUAGE L_ Espa ol VIDEO OUT ME PLAY MODE MES E MEMORY CARD _ Sihi 2 IR CONTROL to set the language Press Exit to return You can change the language in the Language submenu Video Out In the Video Out submenu you can e Select the video output resolution through DVI Digital Video VGA e Set to read video frequency from the connected display Press gt Video Out Select Video Output Mode DATE TIME Current Mode VGA 1024X768 60 NETWORK Select Video Output Mode E PREVIEW gt DVI TIMER 2 Digital Video amp LANGUAGE gt VGA VIDEO IN E MEMORY CARD 2 IR CONTROL t SLIDE SHOW to set the video output timing Press Exit to return The supported video output resolutions are as
6. Signage Processor Press to power off the Digital Signage Processor Press to display the on screen display OSD Menu Press to exit the menu or submenu options Getting Started Setting up New SD Card Content You need to set up the contents of the SD card before using it for the first time The sample media files and system drivers libxxx img for the SD card content can be found in the included CD ROM Use your PC to copy these sample files to the SD card Connecting the Power 1 Connect the power cord to the adapter 2 Connect the power adapter to the power socket of your Digital Signage Processor 3 Plug the power cord to a live outlet Inserting the SD Card Before using your Digital Signage Processor you must insert an SD Card You can use SD cards up to 16 GB In size 1 Insert the SD card in the card slot with the contacts facing upward 2 Slide it until it clicks into place 3 To protect the SD card from damage or accidental loss screw the SD card protector onto the case Refer to the diagram below in order to avoid an update function failure do not lock the SD card Write protect lock set to correct position Removing the SD Card 1 Unscrew the SD card protector from the case 2 Gently push the SD card in until it clicks to release the lock 3 Remove the card 4 Screw the SD card protector back Making Connections Connecting to a Monitor You can connect your
7. chapter to learn more about the features of your Digital Signage Processor Features High Performance Full HD 1080P output with hardware video audio decoder supports up to 2 videos 2 graphics 2 tickers Compact The compact and rugged case design makes it easy to mount and install Network Manageable Your Digital Signage Processor can connect remotely through a Local Area Network Web setting Use your internet browser to set up your Digital Signage Processor through the Web interface Content rich presentation Supports most standard media files for a content rich presentation Video WMV MPEG1 MPEG2 MPEG4 VC 1 Audio MP2 MP3 WMA M4A Graphics BMP JPEG PING Ticker text RSS Clock Support multiple clock formats Weather Showing weather info by RSS feed Multi zone layout This feature allows you to create vivid and more attractive presentations Flexible scheduling capability This feature allows you to display content on an anytime anywhere basis S Video input for DVD TV Your Digital Signage Processor supports S video input for DVD and TV Standard storage Your Digital Signage Processor uses an SD card for local storage Fanless design Package Contents When unpacking please ensure the following items are included If any items are missing or damaged please contact your retailer Power Adapter Power Cord DVI D Cable optional SD Card 2GB Wired IR optional DVI I to
8. insert USB memory The slide show content is displayed in alphabetical order using the first character of the file name The images are resized to full screen while retaining the aspect ratio Video Repeat You can also select Video Repeat mode to repeatedly play video files from USB memory DATE TIME Select Play Mode NETWORK _ Schedule _ S Video _ Network Streaming 2 LANGUAGE L Slide Show E VIDEO OUT Ml Video Repeat z MEMORY CARD Screen Size 2 IR CONTROL _ Full Screen E Normal wa Folder Apply to set the play mode Press Exit to return In Video Repeat mode when you power on the Digital Signage Processor the processor checks the USB memory and reads image files to start the show If there is no USB memory detected it displays a message Please insert USB memory wa Do not unplug the USB memory or SD card during Play Mode In case this happens go to Standby mode and reboot the Digital Signage Processor See Powering On on page 28 mm The system needs to restart before the Slide Show and Video Repeat modes settings can take effect Memory Card You can see the capacity of your SD card and delete all stored content in the Memory Card submenu Press gt Memory Card DATE TIME Memory Card NETWORK 1 96B Free E PREVIEW 1 8GB Available TIMER LANGUAGE Fe Delete All Content Files VIDEO OUT VIDEO IN IR CONTROL s SLIDE SHOW to manage the Memory Card
9. played at the same time e Vertical ticker just supports Chinese J apanese and Korea If user add a audio file the audio source will be set to audio automatically e Before you start copy check to make sure your SD card contains a folder named media If not create media folder Now manually copy the files to your SD card s media folder using your PC s copy paste functions Video 2 Image Ticker The Digital Signage Processor supports playback of 2 videos an image and a ticker Possible video combinations inlcude e Video file S Video input e Streaming S Video input e Video file Streaming Vertical Ticker The Digital Signage Processor supports playback of 2 videos weather images and 2 tickers Possible video combinations inlcude e Video file S Video input e Streaming S Video input e Video file Streaming The processor can play weather from RSS only Yahoo Weather rss http weather yahoo com is supported Vertical Ticker only supports Chinese Japanese and Korean Software Limitations To ensure the output quality of your Digital Signage Processor take note of the following software limitations Media file The maximum video audio file size is 4GB Two images Two tickers Two video files may be shown simultaneously If the total of image areas is over 3 4 WXGA One image Two tickers Two video files may be shown simultaneously If WMV or MPEG video bi
10. power supply cord that matches the power supply voltage of the AC power outlet being used e Before you connect the Digital Signage Processor to a power source ensure that the voltage rating of the AC adapter matches that of the available power source e 115 V 60 Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan e 100 V 50 Hz in eastern Japan and 100 V 60Hz in western Japan e 230 V 50 Hz in most of Europe the Middle East and the Far East e f you use an extension cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension cable does not exceed the ampere rating of the extension cable e Do not cover the AC adapter with papers or other items that may reduce cooling also do not use the AC adapter while it is inside a carrying case e To remove power from the Digital Signage Processor turn it off and disconnect the AC adapter from the electrical outlet e The plug is the disconnecting device Warranty We warrant that each of our products will be free from material and workmanship defects for two years from the date of purchase If the customer discovers a defect contact your dealer Defective products will be repaired or replaced at no charge to the customer provided it is returned during the warranty period of two years This warranty does not apply to any products which have been repaired or altered by persons other than autho
11. storage space Press Exit to return Choosing Delete All Content Files deletes all content files in your SD card IR Control IR Control refers to the remote control that is included with your Digital Signage Processor In the IR Control submenu you can lock the remote control to prevent unauthorized users from operating your device Press gt IR Control DATE TIME Select IR Mode NETWORK _ Normal C IR Lock 2 LANGUAGE VIDEO OUT lt PLAY MODE E MEMORY CARD o 7 Apply to set the IR mode Press Exit to return To lock the remote control 1 2 3 4 A message appears to confirm disabling of remote control Highlight IR Lock using the arrow keys on the remote control Press to select Select Apply Select Yes to confirm To unlock the remote control 1 Press the following keys on your remote control in order MENU 00008 2 The message OSD Menu Unlock is displayed on the screen to confirm unlocking of the remote control Hidden Menu The Hidden Menu is used to upgrade the contents of your storage device display system settings change passwords and restore factory defaults To protect the contents and settings of your Digital Signage Processor the Hidden Menu is not displayed on the screen unless you activate it There are two level Hidden Menus in simple hidden memu only system driver can be upgraded in complex one you can upgrade all system driver l
12. 7E S PLAY MODE 3 Proxy Select this E MEMORY CARD jy Ds Server option to enter 7 IR CONTROL proxy IP settings Apply to setup the network configuration Press Exit to return When you select the Static IP option the IP Netmask Gateway and DNS are enabled Enter the necessary information e Use the arrow keys on the remote control to move through the selections e Press the keypad to enter numeric values e Select Apply to save and apply changes Program The Program submenu lists the program contents in your Storage card The programs are listed in order of filename In Preview mode you can preview selected programs Previewing a Program DATE TIME Program List ee NETWORK DemoCase xml F TIMER LANGUAGE VIDEO OUT fF List of the program PLAY MODE contents in your MEMORY CARD storage card 7 IR CONTROL to preview a program Press Exit to return Press lt to change page when on the list e Use the Up Down arrow keys to move through the program list To change the page use the left right arrow keys Press Gn to select and play the file Timer You can set the timer settings of your Digital Signage Processor in the Timer submenu You can e Enable daily timers e Set timers to power on or power off your device e Set timers to turn the video on or off Press gt Timer DATE TIME NETWORK E PROGRAM E LANGUAGE VIDEO OUT 5
13. InfoSAP Creator InfoSAP Creator eS A Ry siete oe De ji Digital Signage Box Digital Signage Server Box InfoSAP Creator USB Memory Update A media folder is required for a USB memory update It must contain the following three files e Schedule files she e Program files xml e Media folders named the same as the xml file E media Ed schedule she progom mal 5 program3 E cdckai tt E tl reo You can create content by using InfoSAP Creator There are two modes for USB update 1 Mode 1 Delete and copy mode All content files in the media folder are deleted The content files in the USB memory are then copied to the SD card 2 Mode 2 Differential copy mode The file name and date of the files in the USB memory and the SD card are com pared Only files with different names and or dates are copied to the SD card If there are files in the USB mem ory and the SD card with the same file name and date they are skipped If the files in the SD card do not exist in the USB memory they are deleted Manual rewrite of SD card by PC You can create schedules using InfoSAP Creator and by manually rewriting the contents of the SD card using a PC After creating a schedule via InfoSAP Creator the following items appear e Schedule file she e Program file xml e Media folder with the same name as the program file rs Before yo
14. LO suas each 23 MAG lidia 24 Upgrading Systeni DI wicnsditewsctsew ric a TE 24 Content Update Mode from USB memory concocnnccocuononncnnnnnnnnnnnnnnnnns 25 O 26 How to Use the Digital Signage Processor 28 ANO A a 28 A ance a aca a mile enainnmmeteaees 28 Playing media files using USB Memory oocoocccnnnnnnncncnnnonininininos 29 Playing media files on the SD card oooccnnncncncnnncnnnnnnnnnnnnnnnnnoos 29 Updatine Content seiseanan aSa 29 USB Memory Update isis aa EAEE 30 Manual rewriteof SDcard by Pla icin ene 31 Rewrite tire FLAN dd 31 Rewrite throueh WAIN ed 32 Specifications 33 Internal Storage OOOO PROA POE PO A 33 SD Card structure arta iodo 33 COMO Uta ton aleatoria ra 33 Supported maso OMS goei iee e anita eden 34 Supported Video and Audio Formats ooooonnnnnnnnnnncnnnonncnnnnnnnnos 34 Video and Audio Specifications oocccccncccncnnnnnnananonononnnnnnnnnnnnnnnnnnos 35 Software Layout Utility ooccccccccnccccoonoonnnnnnnnnnnnnnnnnonnnnnnnos 37 Layout Template ld NAS 38 Software Limitations ul t 42 VideO PUT o o ea 43 Hardware SDeCiCallOUs dado 45 Troubleshooting 47 Error Messages di 47 O Sica E EEE E AE N A A tiene 48 Safety Instructions Use the following safety guidelines to help protect yourself and your Digital Signage Processor e Do not attempt to service the Digital Signage Processor yourself Always follow installation instructions closely e To avoid personal injury from electric sh
15. Press on the remote control then press Q to reboot the device again Powering Off STANDBY To turn off the Digital Signage Processor press on the remote control The LED indicator lights red to denote standby mode Playing media files using USB memory By default if Slide Show mode is enabled the Digital Signage Processor first reads the USB memory drive for media content when it boots up 1 Insert the USB memory drive in the USB slot 2 Turn on the Digital Signage Processor The content of your memory drive is displayed on the screen Please refer to Slide Show on page 19 for details on how to enable Slide Show mode Playing media files on the SD card 1 Insert an SD card into the SD card slot 2 Turn on the Digital Signage Processor The device boots up 3 If there is a schedule program in the SD card the Digital Signage Processor plays the program content Otherwise the screen displays the message There is no schedule program at current time ws Please refer to the InfoSAP Creator manual for more information about playing content files on the SD card Updating Content Your Digital Signage Processor supports four methods for content update e USB Memory Update e Manual rewrite of SD card by PC e Remote rewrite through LAN e Remote rewrite through WAN The illustration below shows the different content update methods PC with PC with
16. VD player or TV STB Network Streaming You can also select Network Streaming mode to get video files through the LAN You can configure the streaming server by entering the server IP and Port address DATE TIME Select Play Mode NETWORK _ Schedule E PROGRAM _ S Video TIMER Ml Network Streaming LANGUAGE _ Slide Show E VIDEO OUT _ Video Repeat Ei MEMORY CARD IP Port IRCONTROL 227 40 50 60 8192 Apply to set the play mode Press Exit to return Slide Show Configure the slide show mode in the Play Mode submenu Press gt Play Mode gt Slide Show DATE TIME Select Play Mode NETWORK _ Schedule E PROGRAM C S Video TIMER _ Network Streaming LANGUAGE Ml Slide Show E VIDEO OUT _ Video Repeat E E MEMORY CARD 7 IR CONTROL Display Time per Slide 3 Seconds Folder Apply to set the play mode Press Exit to return The content files supported for a slide show are BMP JPEG PNG You can set the display time from 3 to 60 seconds per slide using the arrow keys to move the slider The default value is set to 3 seconds The slide show is displayed repeatedly The system needs to restart before the Slide Show mode settings can take effect In Slide Show mode when you power on the Digital Signage Processor the processor checks the USB memory and reads image files to start the show If there is no USB memory detected it displays a message Please
17. VGA adapter 3M double sided tape 4032 22 mm x 14mm Connectors View 123 45 6 T 8 9 101112 13 Item Description 1 Power socket Use to connect to the power adapter Press to reset the Digital Signage 2 Reset button l Processor settings Use to connect to an external device Aucoin such as a DVD player or STB Use to connect to an external device 4 Audio Out such as TV line in or speakers 5 SD card slot Use to insert the SD card ida ree e ari der 7 DVI I port Use to connect to a DVI D or DVI I cable 8 USB port P a aa for 9 LAN Use to connect to a an ethernet network Indicates the status of the Digital 10 LED indicator Signage Processor Receives incoming remote control 11 IR Sensor commands 12 Wired IR jack Use to connect to a wired IR 13 RS232 port Use to connect to an RS232 cable Remote Control The Digital Signage Processor comes with a remote control for inputting commands The diagram and table below show the keys and basic operation of the remote control Keypad Arrow keys SET button 4 Power button 003 000 DNS 5 Standby button 1 6 Menu button O 7 Exit button ltem 1 Keypad 2 Arrow keys 3 SET button 4 Power button 5 Standby button 6 Menu button 7 Exit button Description Press the keys to enter numeric values Press to navigate through menu selections Press to enter or confirm selection Press to power up the Digital
18. aracter quantity limitation The ticker in Unicode characters runs from right to left or can have sentences scrolling upward or downward Images and the ticker can be overlapped Audio files can be played at the same time No overlap Overlapped Image and ticker are transparent Video Ticker A layout can contain a video file and a ticker The video file can be from an SD card S Video input or network streaming See and follow steps 1 3 of Manual rewrite of SD card by PC on page 31 to setup streaming video The video and the ticker can be overlapped No overlap Overlapped Video and ticker are transparent wa if you add an audio file and a video file the audio source is set to audio 6 automatically The video file s audio track will not be audible Video Image Ticker A layout can contain a video file an image and a ticker The video file can be from an SD card S Video input or network stream wa f you add an audio file and a video file image ticker the audio source is set to audio automatically The video file s audio track will not be audible The video image and ticker can be overlapped Video File Video File No overlap Overlapped Image and ticker are transparent Portrait Mode In Portrait Mode only Video Streaming Image and Ticker are supported The ticker direction is from down to up There is no character limitation The ticker font is Unicode Audio files can be
19. city 16Gbyte IR input for remote control 38khz carrier NEC format signal Communication interface enda EEN RS232 TX and RX 9 pin x 1 Wired IR input Mini jack 2 5 Q 4 pole Alternative to IR input Operation GREEN OMR Standby RED Input AC 240 100V 47 63hz Ac adapter Output DC 12V 2 5A m R Troubleshooting Error Messages This section lists common error messages that may arise during the use of the Digital Signage Processor and provides answers and solutions to these errors Error Message Solutions e Check if the SD card is inserted Player failed to access the SD Card or il e The SD card may be damaged Replace it with a Checking SD Card new one System driver not found Player is e No System Driver is available on the SD card The recovering system driver now Please Digital Signage Processor is attempting to recover DO NOT turn off the player the system driver Please wait until recovery is complete Player failed to recover system driver e Recovery of System Driver failed Re copy the System There is no driver on the SD Card Driver from the CD ROM to the SD card e Check to make sure that the memory card contains the necessary media files e Make sure that all program and schedule files are saved under the media file directory It failed to access the program file xml SD card is write protected e Please unlock the SD card FAQ s This section lists some frequently asked q
20. disposal e Do not dispose of your product which has the WEEE logo Shown as right on it or on its box in the general household waste bin e Be sure to dispose of all your products in the designed collection facilities for recycling of such hazardous wastes e Separate collection and proper recovery of your WEEE at the time of disposal will allow us to help conserve natural resources Moreover proper recycling of WEEE will ensure safety of human health and environment For more information about WEEE disposal recovery and collection points please contact your local city center household waste disposal service retailer or manufacturer of the equipment Introduction Overview Thank you for purchasing your Digital Signage Processor This Digital Signage Processor is a powerful digital engine for high quality video and graphics It can perform live broadcasts video audio files and display tickers You can easily control schedule and deliver multimedia content through network input Easily update and change display contents in real time by connecting to the server Its compactness allows for easy integration with PDP s Plasma Display Panel LCD monitors and televisions Multiple zones and layouts make this product capable of creating vivid and captivating multimedia content to attract more attention Your Digital Signage Processor uses standard media files providing a reliable and easy to use platform Read this
21. et A password is required for web access To set up a password select Change Password Change Password for Web Access 4 8 Characters NETWORK New Password sek Password Confirm ace LANGUAGE VIDEO OUT lt PLAY MODE E MEMORY CARD 2 IR CONTROL I UPGRADE to change the password for Web access Press Exit to return The password must be a 4 to 8 character numeric string e Enter a new password e Re enter to confirm the new password e Select Apply w Make sure the New Password and Password Confirm are the same to ensure successful change of password How to Use the Digital Signage Processor Powering On mm Before powering on the Digital Signage Processor insert an SD card into the SD card slot After performing the necessary connections you are now ready to power on your Digital Signage Processor Press on the remote control The LED indicator lights green to denote power Boot Sequence When you turn on the Digital Signage Processor it checks the memory drives connected to your device in a particular order this is called the Boot Sequence In Slideshow mode the boot sequence of your Digital Signage Processor is as follows 1 Checks the USB drive for USB memory drive connections 2 Checks the SD card content w When you accidentally turn on the Digital Signage Processor without any memory card inserted in the device a No Signal message appears on the POWER ON screen
22. f the LED flash green light means it is VGA output If the LED flash orange light means it is DVI output 2 If you want to switch output between VGA and DVI click the reset button after the Digital Signage Processor boot up The LED will be flashing during the output transition Signage Processor boot up
23. follows DVI 1920 x 1080 60 Hz VESA timing 1680 x 1050 60 Hz VESA timing 1360 x 768 60 Hz VESA timing 1280 x 1024 60 Hz VESA timing 1024 x 768 60 Hz VESA timing e 640 x 480 60 Hz VESA timing Digital Video 1080P 60 Hz 1080i 60 Hz e 720P 60 Hz e 640 x 480 60 Hz e 1680 x 1050 60 Hz VESA timing e 1360 x 768 60 Hz VESA timing e 1280 x 1024 60 Hz VESA timing e 1024 x 768 60 Hz VESA timing e 640 x 480 60 Hz VESA timing The default video output resolution is set at 1024 x 768 E 60Hz VGA timing e When changing the output timing you must make sure you have the correct cable attached and then press numeric key 1 on the remote control within 45 seconds Otherwise the settings revert to the original output timing e VGA timing requires a DVI to VGA cable connection Play Mode You can select the Play mode in the Play Mode submenu Press gt Play Mode DATE TIME Select Play Mode NETWORK _ Schedule E PROGRAM CIENTES TIMER _ Network Streaming 2 LANGUAGE L Slide Show E VIDEO OUT _ Video Repeat E MEMORY CARD 2 IR CONTROL AN to set the play mode Press Exit to return Use the arrow keys on the remote control to move through the selections Schedule Schedule is the default mode Select Schedule mode to play a program with the scheduling function S Video You can also select S Video mode to play back video files directly from your D
24. help This device complies with part 15 of the FCC Rules Opera tion is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation CE Marking This product complies with the principal elements of the safety objectives of EMC Directive 2004 108 EEC and the Low Voltage Directive 2006 95 EC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms in parentheses are the equivalent international standards and regulations e EN55022 CISPR 22 Electromagnetic Interference e EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity e EN61000 3 2 IEC61000 3 2 Power Line Harmonics e EN61000 3 3 IEC61000 3 3 Power Line Flicker e EN60950 IEC60950 Product Safety J apanese Notice AE A OEM E 72d ZOE L ebec RIO TREN NARRA TEER CO ARA e HA amp U Ze Pi ee A EE AFA ike VCC ARICA UTRO ES LAL BERRI AL TUEV a VZET MALTERA E Sa HEOMAEEGATCEMHIVIES ARO LEAs TIELWMORWRUT lIV WEEE Notice e The Directive 2002 96 EC on Waste Electrical and Electronic Equipment WEEE which entered into force on 13th February 2003 is to ensure that WEEE are recycled using best available treatment recovery and recycling techniques in order to protect human health and natural resources e Recycling amp
25. n a grayscale test pattern Video Input There are two video input modes Normal mode and Full Screen mode Normal mode has an aspect ratio of 1 1 The native resolution video input for NTSC is 720 x 480 while PAL is 720 x 5 6 Normal mode is automatically set for 640 x 480 and 1024 x 768 resolutions If the resolution is 1920 x 1080 1360 x 768 1680 x 1050 or 1280 x 1024 you have to choose between normal and full screen mode Normal Mode Aspect ratio of 1 1 X Y Full Screen Mode You can change the desired mode in the Play Mode submenu See Play Mode on page 18 Hardware Specifications CPU Sigma SMP863X Processor 8 MB Flash memory 256 MB SDRAM DVI 1920 x 1080 1080p 60hz VESA timing 1680 x 1050 60hz VESA timing 1360 x 768 60hz VESA timing 1280 x 1024 60hz VESA timing 640 x 480 60hz VESA timing Digital Video Video Output 1080P 60hz Resolution 1080i 60hz 720P 60hz 640 x 480 60hz VGA 1680 x 1050 60hz VESA timing 1360 x 768 60hz VESA timing 1280 x 1024 60hz VESA timing 1024 x 768 60hz VESA timing default 640 x 480 60hz VESA timing Video inout Connector Mini DIN 7P P S video NTSC PAL Analog stereo line out Audio Output Line out L R x 1 Stereo 3 5 mini jack Audio Input Line in L R x 1 Stereo 3 5 mini jack RJ45 x 1 DHCP HTTP USB 2 0 Host x 1 USB mass storage class for USB memory only SD card I F x 1 SDHC SEMEN ALC Max capa
26. n the USB memory but not on the SD card are updated Files on the SD card but not on the USB card are deleted If you set Write after Delete mode all content files in the media folder are deleted The content files in the USB memory are then copied to the SD card Auto Content Update Select deselect Enable Auto Content Update to enable disable daily auto content update Once you enable auto content update you will see the following detail configuration e FTP server Folder The content directory on FTP e User The user name for login FTP e Password The password for login FTP e Time The dail updated time Regarding how to set the auto content update configuration please refer to the InfoSAP Creator manual System The System submenu displays system settings and manages setup options You can e Reset your Digital Signage Processor to its factory settings e Change the password for web access MEN Press gt System G Player Name DS34c2e8d0 ie NETWORK Device Name DS34c2e8d0 F PROGRAM F W Version System Driver V8 17 TIMER Kernel V4 1 S LANGUAGE Loader V4 3 VIDEO OUT MCU V4 2 PLAY MODE E MEMORY CARD Factory Reset IR CONTROL 3 Change Password Z UPGRADE a to show the system information Press Exit to return When you select Factory Reset a confirmation message appears Select Yes to continue Warning All settings are erased if you select Factory Res
27. ock or fire e Completely power down the Digital Signage Processor when cleaning the Digital Signage Processor its components or chassis or performing operations requiring similar steps To do this first turn the power off then disconnect the AC adapter from the electrical outlet or from any other type of external power source e Do not operate the Digital Signage Processor near water for example near a kitchen sink or laundry tub in a wet basement by a swimming pool or in the rain e Do not push objects into air vents or openings of your Digital Signage Processor Doing so can short out interior components and may cause fire or electric shock e Operate the Digital Signage Processor at the recommended temperature range of 0 C to 40 C 32 F to 104 F Store it ata temperature of 10 C to 60 C 14 F to 140 F Power Cord amp adapter Warnings e See the Installation Instructions before connecting to the power supply e Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible e When using your power cord make sure to position it around objects so it is not cut or punctured e Use only the power cord provided for use with this Digital Signage Processor in accordance with the table below Plug Type ae y Country U S A Canada EU except U K When operating the Digital Signage Processor with its AC 125 240V power supply use a
28. oder kernel and splash To display the simple Hidden Menu press the following keys in order MENU O BYE To display the complex Hidden Menu press the following keys in order MENU OBS DA The Hidden Menu consists of two submenus e Upgrade e System The picture below shows the activated hidden menus DATE TIME Player Name DS34c2e8d0 Device Name DS34c2e8d0 F W Version System Driver V8 17 Kerlen V4 1 LANGUAGE Loader V4 3 VIDEO OUT MCU V4 2 PLAY MODE E MEMORY CARD Factory Reset Hidden Menu consists _p AS Change Password ofthe Upgrade and ar dl UPGRADE L EPA System submenu to show the system information Press Exit to return To deactivate the Hidden Menu turn off your Digital Signage Processor The Hidden Menu is not displayed on the screen on your next power up Upgrade Press gt Upgrade DATE TIME Select Upgrade File NETWORK lt gt System Driver E PROGRAM gt Loader TIMER gt Kernel E LANGUAGE gt Splash E VIDEO OUT PLAY MODE Content Update Mode from USB Memory MEMORY CARD E Difference Write _ Write after Delete Z IR CONTROL t Auto Content Update El SYSTEM to upgrade the firmware Press Exit to return Use the Upgrade submenu to upgrade system files in your Digital Signage Processor Your Digital Signage Processor contains four files System driver Loader Kernel Splash To select an item highlight the option by moving the arrow key
29. oes not support WMV1 OR WMV2 Supports elementary video stream bit rate of SDTV HDTV up to 20 35 Mbps MPEG 2 Video MP2V MPV2 MP2P MP2T Supports MP HL Main Profile High Level up to 1920x1080p25 1920x1080130 or 1280x720p60 resolution Supports low delay mode no B pictures no frame reordering delay handling of VBV underflow Supports an elementary video stream bit rate for SDTV HDTV up to 20 35 Mbps DivX 5 0 DX50 MP4 MP4V H 264 Supports BP L3 Baseline Profile L3 Level up to 720x480p30 or 720x576p25 resolution including FMO and ASO Supports MP L4 0 Main Profile L4 Level up to 1920x1080p25 1920x1080130 or 1280x720p60 resolution Supports HP L4 0 High Profile L4 Level up to 1920x1080p25 1920x1080130 or 1280x720p60 resolution Supports up to 180 Mbit s for CABAC streams Supports up to 135 slices per frame Supports an elementary video stream bit rate for SDTV HDTV up to 20 35 Mbps MPEG 1 2 Audio layer 2 MPEG 1 2 Audio layer 3 Layer 2 supports bit rates up to 384kbps Layer 3 supports bit rates up to 320kbps Supports up to 2 0 channels Supports 16 bit and 24 bit samples Supports sampling rates of 32 44 1 and 48 kHz Windows Media Audio 9 WMA3 codec id 0x161 Windows Media Audio 9 Professional codec Id 0x162 e Supports up to 2 0 Windows Media Audio 9 channels e Supports up to 5 1 Windows Media Audio 9 Professional channels 7 AAC MPEG 4 AAC e Supports LC
30. rized repair personnel or which have been subject to misuse abuse accident or improper installation We assume no liability under the terms of this warranty as a consequence of such events Technical Support For technical support and service please contact your dealer or visit the website indicated at the back of the warranty card Declaration of Conformity FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorienting or relocating the receiving antenna e Increasing the separation between the equipment and receiver e Connecting the equipment into an outlet on a circuit different from that to which the receiver is connected e Consulting the dealer or an experienced radio or television technician for
31. s on the remote control then press Upgrading the System Driver 1 Select the file to update by moving the arrow keys to highlight the file then press 2 Insert the USB memory to the USB port The Digital Signage Processor automatically checks the USB memory for update files If no file is found a no file message appears on the screen Otherwise the screen displays a list of available system driver Please refer to the picture below G Select library in the USB memory NETWORK lib ds player_0623 img E PROGRAM TIMER LANGUAGE VIDEO OUT lt PLAY MODE E MEMORY CARD 2 IR CONTROL A El SYSTEM to upgrade the firmware Press Exit to return 3 Select the system driver then press 4 When the message appears on the screen D It will start upgrading select Yes and press to start Do you want to continue Yes 5 The Digital Signage Processor starts upgrading and displays a message 6 When the upgrade is complete a message appears on screen and the Digital Signage Processor reboots Upgrading Please do not power off Upgrading is finished System will reboot now Content Update Mode from USB memory Set up the content update mode in this section Select Difference Write or Write after Delete When the Digital Signage Processor boots up it checks the USB memory first lf you set Difference Write mode only files with different time date stamps or new files inlcuded o
32. s component Audio in from devices such as a DVD player or set top box STB Connecting a DVD player or TV STB For vivid media content you can play back video files directly from your DVD player or TV STB 1 Connect the Mini DIN 4 pin cable to the Video in socket of your Digital Signage Processor 2 Connect the other end toa DVD player or TV STB 3 Select S video Mode in the Play Mode submenu See Play Mode on page 18 for details Media content must first be edited using InfoSAP Creator LED Indicator The LED indicator indicates the status of your Digital Signage Processor LED Indicator LED Indicator Status Green Power is on Red On standby mode Green blinking Preparing to standby Menu The Menu consists of menu options for your Digital Signage Processor Press y onthe remote control to activate the Menu NETWORK E PROGRAM TIMER 2 LANGUAGE VIDEO OUT lt PLAY MODE E MEMORY CARD 2 IR CONTROL Press to change select Press Set to enter submenu Press the Up Down arrow keys to move through the menu Press to enter a menu item To exit the menu press or Q To exit a submenu option press Date and Time Within the Date Time submenu you can e Manually set the date and time of your Digital Signage Processor e Sync the date and time via Network Time Protocol NTP e Enable Disable daily synchroni
33. trate is 6 16 Mbps Two images One ticker One video file may be shown simultaneously If an H 264 file is inserted One image One ticker One video file support The Maximum URL length for an RSS feed in a program file is 256 bytes The maximum font file name length in a program file is 128 bytes The Maximum duration of a frame is 24 hours The Program file refers to xml files Program file XML e The maximum source number in an item group is 100 e The maximum number of item groups in a frame is 100 e The maximum program name length is 128 bytes Schedule file SHE e The maximum number of program and control commands in a scheduling file is 500 Firmware e The maximum firmware filename length is 128 bytes e The on screen display only can display 35 files or folders in a directory on the USB drive Be sure the folder containing the firmware files has fewer than 35 files or folders Filename System driver lib xxx img Kernel knl xxx bin Loader ldr xxx bin Splash sph xxx bin Processor name e The maximum processor name length is 64 bytes alphanumeric Image Video quality lf an image or video file with 1920 x 1080 resolution is played back on a display with 1920 x 1080 resolution scaling is not done Gamma and Luminance Characteristics Gamma and luminance settings can be adjusted using the display function The Digital Signage Processor is adjusted to display normally o
34. u start copy check to make sure your SD card contains a folder named media If not create media folder Now manually copy the files to your SD card s media folder using your PC s copy paste functions For more information about creating a schedule please see the InfoSAP Creator user manual Rewrite through LAN You can create and upload schedules to Processors via InfoSAP Creator See the InfoSAP Creator user manual for more information Rewrite through WAN 1 Using DS Server optional You can create schedules via InfoSAP Creator or DS Server and update them to Processors via a DS Server device See DS Server user manual for more information DS Server provides enhanced Internet funcitonality Contact your channel provider for more information 2 Auto content update You can set auto content update to Processors via InfoSAP Creator See the InfoSAP Creator user manual for more information Specifications Internal Storage The Digital Signage Processor uses an SD card for internal storage The SD card must have only one FAT32 partition Your Digital Signage Processor supports SD cards with Capacities up to 16GB SD card structure The SD card must have the following files and 3 Lb 0001 img folders e C media 1 System Driver img includes ii e Applications pogani xnl E IS pogen Libraries Sot ine e Upgrader 202 pne 2 Media folder contains program xml program Only one Sched
35. uestions FAQ and the answers to these problems Question Answer You may be trying to view a video file that is not Why can t view my video files supported by the Digital Signage Processor See Supported Video and Audio Formats on page 34 You may be trying to play a music file that is not Why can t play my music files supported by the Digital Signage Processor See Supported Video and Audio Formats on page 34 1 From the Digital Signage Processor OSD Menu gt Sys tem select the Factory Reset option 2 Press and hold the reset button and power on the How do restore the Digital Signage Digital Signage Processor until the LED blinks and Processor to its default factory settings stays green 3 Power off the Digital Signage Processor and press Power on 7 8 5 on the remote controller in sequence What should do if the Digital Signage STANDBY POWERON Processor stops functioning or crashes Press o and on the remote control The batteries on the remote control may be depleted can t turn on the device Replace the batteries Why the IE shows Internet Explorer cannot Please check the network connection display the webpage during upgrading 2 Retry again once the network connection problem system driver by web accessing issolved ho 1 After the Digital Signage Processor boot up press and hold the reset button to check the current output Why do see black screen after the Digital I
36. ule file she at One or more set of Program File and ere Tj ipigumon Program Folders F odokai tt e Each Program File has one xml file and Bu x T res one folder respectively Des e Program Folders may include the following e still image file video file ticker data rss font ttf 3 Config folder This folder is automatically created 4 Ds player folder This folder is automatically created 5 Upgrade folder This folder is automatically created Configuration File The configuration file is formatted in XML and named config dat If a config dat file is present in the inserted USB memory the settings are read during boot up The device then reboots for the settings to take effect Supported Image Formats The Digital Signage Processor supports BMP PNG and JPEG image file formats e BMP bmp 24 bpp R8 G8 B8 e PNG png 24 bit RGB e JPEG jpg Jpeg Image resolution should be less than 2047 x 2047 Supported Video and Audio Formats Please refer to the table below for video and audio formats supported by the Digital Signage Processor Table 1 Supported Video and Audio Format Video V Group Audio A Codec Container File Extension V Windows Media Video 9 Windows Media Video 9 WMV win i Advanced Profile nor ASF A Windows Media Audio 9 V MPEG 1 Video MPEG 1 MPG MPG A MPEG 1 Audio layer 2 l MPG MPG V MPEG 2 Video M2P M2P A MPEG 1 2 Audio layer
37. zation to NTP e Set the Time Zone Press gt Date Time Date NETWORK mm dd yyy E PROGRAM 01 101 2008 TIMER Time 2 LANGUAGE hh mm ss VIDEO OUT 00 00 00 S PLAY MODE NTP Server 220 130 158 51 4 Sync E MEMORY CARD _ Sync Time Everyday 2 IRCONTROL Time Zone Apply to setup the system date time and time synchronization Press Exit to return e Use the arrow keys on the remote control to move through the selections e Press the keypad to enter numeric values e Select Apply to save and apply changes Network You can update the content of your storage card by connecting to DS Server or InfoSAP Creator Set up your Digital Signage Processor to connect to the server in the Network submenu The Network submenu allows you to configure your Digital Signage Processor for the network You can e Set network configuration e Set proxy e Set DNS e Set DS Server e View the MAC address By default the network is set to DHCP When DS Server is set up the Digital Signage Processor connects periodically with the server to report current status or settings You can also remotely control the Digital Signage Processor from DS Server MEN Press gt Network DATE TIME 4 Static IP Select type of 8 IP 196 168 1 225 connection E PROGRAM Netmask 255 255 255 0 DHCP or Static TIMER Gateway 196 1681 254 IP LANGUAGE DNS 211 78 130 2 VIDEO OUT MAC 00 16 E8 F1 94
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