Apricorn A25-PL256-250 hard disk drive
Contents
1. User s Manual THE LEADER IN PERSONAL STORAGE Copyright Apricorn Inc 2009 All rights reserved Windows is a registered trademark of Microsoft Corporation All other trademarks and copyrights referred to are the property of their respective owners Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder Distribution of the work or derivative work in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Table of Contents About the Aegis Padlock Portable Secure Hard Drive Package contents Aegis Padlock button panel Aegis Padlock Getting Started Before you begin Connecting the Aegis Padlock Connecting the Aegis Padlock with USB Y Cable How do I use the Aegis Padlock the first time What if I forget the User Password Using the Aegis Padlock Entering the Standby Mode Entering the User Mode Exiting the User Mode Entering the Admin Mode Exiting the Admin Mode Password Management Changing the Admin Password Adding a new User Password Deleting the User Passwords Chan2. Aegis Padlock without a password A As a full disk encryption product the Aegis Padlock can never be used without a password Q What encryption algorithm is used in this product A Depending on your model the Aegis Padlock uses either AES 128 bit or 256 bit algorithm Q Why could I not change my User Password which has the same digits as the Admin password A You can change it only in the Admin Mode In the User Mode the User Password which has the same digits is created in the Admin Mode cannot be changed or deleted Q Why could I not initialize partition or format the Aegis Padlock A Ensure that you have administrator privileges You can use only the administrator account to initialize partition or format the Aegis Padlock in the Admin Mode www apricorn com 17 Technical Support Apricorn provides the following helpful resources for you 1 Apricorn s Website http www apricorn com This gives you the ability to check for up to date information 2 E mail us at support apricorn com 3 Or call the Technical Support Department at 1 800 458 5448 Apricorn s Technical Support Specialists are available from 8 00 a m to 5 00 p m Pacific Standard Time Monday through Friday Warranty and RMA information One Year Warranty Apricorn offers a 1 year warranty on the Aegis Padlock against defects in materials and workmanship under normal use The warranty period is effective from the date of purchase either
3. NTIAL DAMAGE INCLUDING ANY LOSS OF DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT WHETHER OR NOT APRICORN WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES www apricorn com 18 APRICORN Apricorn Inc 2009 All rights reserved 12191 Kirkham Road Poway CA U S A 92064 1 858 513 2000 www apricorn com
4. blems when using the Aegis Padlock refer to the corresponding answers Q How do I use the Aegis Padlock the first time A You can use it in one of the following ways e Enter the Admin Mode with 123456 default administrator password and then you are able to change the Admin Password or create a User Password e Directly enter the Secure User Mode with 123456 default Admin Password to use the Aegis Padlock Q What can I do if I forget the User Password A Use your Admin Password to enter Admin Mode and then create another User Password in Admin Mode Q What can I do if I forget the Admin Password A There is no other way to retrieve the Admin Password except a complete reset of the Aegis Padlock After a complete reset all data will be lost and you will need to initialize allocate and format the Aegis Padlock manually Then you will be able to use the default Admin Password 123456 Q Why did the operating system not recognize the Aegis Padlock after I enter the User Mode and completely reset the computer A You need to initialize allocate and format the Aegis Padlock manually For more information refer to Initializing and formatting the Hard Drive after a complete reset in this manual Q Can I initialize and format the Aegis Padlock with Windows user account A No this is a Windows limitation you must use the Admin account to initialize and format the Aegis Padlock www apricorn com 16 Q How do I use the
5. directly from Apricorn or an authorized reseller Disclaimer and terms of the warranties THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT PURCHASE APRICORN WILL AT NO ADDITIONAL CHARGE REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN PERFORMANCE ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF APRICORN THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM APRICORN OR AN AUTHORIZED RESELLER OR TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE 1 AS A RESULT OF ACCIDENT MISUSE NEGLECT ABUSE OR FAILURE AND OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE 2 BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY APRICORN 3 BY MODIFICATION OF THE PRODUCT OR 4 AS A RESULT OF SERVICE ALTERNATION OR REPAIR BY ANYONE OTHER THAN APRICORN AND SHALL BE VOID THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR NO OTHER WARRANTY EITHER EXPRESS OR IMPLIED INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF APRICORN OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION USE OPERATION REPLACEMENT OR REPAIR APRICORN SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR ANY INCIDENTAL SPECIAL OR CONSEQUE
6. dmin Mode when the indicator light has changed to blue Exiting the Admin Mode To exit the Admin Mode press the Cancel button in the Admin Mode until the indicator light turns red This indicates that you are in the Standby Mode Note If the indicator light flashes red for a few seconds indicating the O Aegis Padlock has returned to the Standby Mode go back to Step 2 This is due to one of the following conditions e You entered an incorrect Admin Password in Step 3 e No activity was detected within two minutes in the Admin Mode www apricorn com 9 Password Management This section provides information about managing your password in the Admin Mode and User Mode Changing the Admin Password You can change the Admin Password by doing the following 1 Enter Admin Mode refer to page 9 for details 2 Press and hold a 9 until the indicator light flashes blue 3 Enter the new password and press gf The Password must be a minimum of 6 digits and a maximum of 16 digits The indicator light flashes green three times See note below 4 Re enter the new Admin Password and press E The indicator light stays solid green for two seconds and the Admin Password is changed successfully Note If the indicator light flashes red three times this indicates that the password is less than 6 digits or more than 16 digits Enter a password that contains 6 16 digits after the indicator light flashes blue intermittently 1 Tf
7. e Admin Mode The Y button can be used to access the Aegis Padlock and it can also be used as an OK acknowledgement in the following operations e Entering a password e Confirming a new password The indicator light displays the following colors to indicate the various modes of operation e Red Standby Mode e Blue Admin Mode e Green User Mode The indicator light has other display methods to indicate different status of the Aegis Padlock Details are provided later in this chapter www apricorn com Aegis Padlock Getting Started Before you begin Be sure to review the following information before you begin to use the Aegis Padlock Attention Use only the included cables with your Aegis Padlock You might damage the drive if you use a cable not included with the Aegis Padlock The Aegis Padlock is designed for portable use without an AC power adapter and in most cases will be able to power on a single USB port In the event that the Aegis Padlock is unable to power on a single USB connection use the included USB Y cable Connecting the Aegis Padlock 1 Attach the integrated USB cable of the Aegis Padlock drive to an available USB port on your computer as shown below 2 The Aegis Padlock indicator light should glow red If the Indicator light does not power use the included USB Y cable Refer to directions on the following page Connecting the Aegis Padlock with USB Y Cable If the indicator light does no
8. e User Password You can change the User Password by doing the following L 2 2 Enter User Mode refer to page 8 for details Press and hold m 1 until the indicator light flashes red Enter your old password and press Y The indicator light will turn green then change to flashing blue Enter the new password and press Y The Password must be a minimum of 6 digits and a maximum of 16 digits The indicator light will flash green three times Re enter the new User Password and press m The indicator light stays solid green for two seconds and the User Password is changed successfully www apricorn com 11 Aegis Padlock Brute Force Protection What is Brute Force Attack In cryptanalysis a brute force attack is a method of defeating a cryptographic scheme by systematically trying a large number of possibilities for example a large number of the possible keys in a key space in order to decrypt a message In most schemes the theoretical possibility of a brute force attack is recognized but it is set up in such a way that it would be computationally infeasible to carry out Accordingly one definition of breaking a cryptographic scheme is to find a method faster than a brute force attack How does the Aegis Padlock protect against brute force attack With the drive locked and in the standby state the LED is red solid After six tries to enter the correct user or admin password the keypad will not respond and LED will t
9. ed to switch to the Standby Mode first and then you can enter the Attention To switch between the Admin Mode and the User Mode you are mode of your choice Entering the User Mode To enter the User Mode do the following 1 Attach the Secure Hard Drive to your computer It enters the Standby Mode 2 Enter the User Password or the Admin Password the default Admin Password is 123456 and press E The indicator light turns green indicating that the drive is in the User Mode If the indicator light flashes red you need to re enter the correct password Exiting the User Mode To exit the User Mode double click the Safely Remove Hardware icon from the Microsoft Windows desktop and then remove the Aegis Padlock from your computer Attach the Aegis Padlock to your computer again and the indicator light turns red This indicates that you are in the Standby Mode www apricorn com 8 Entering the Admin Mode Note The Aegis Padlock cannot be recognized by the operating system in the Admin Mode To enter the Admin Mode do the following 1 Attach the USB cable to an available USB port on your computer The Aegis Padlock goes into the Standby Mode and the indicator light turns red 2 Press and hold m 0 for five seconds until the indicator light flashes red This indicates that you can enter the Admin Password 3 Enter the Admin Password and press Mf The default Admin Password is 123456 The Secure Hard Drive is in A
10. ging the User Password Aegis Padlock Brute Force Protection What is Brute Force Attack How does the Aegis Padlock protect against brute force attack Completely resetting the Aegis Padlock Initializing and formatting the Aegis Padlock after a complete reset Hibernating Suspending or Logging off from the Operating System Troubleshooting Technical Support Warranty and RMA information ANIOO VU FA About the Aegis Padlock Portable Secure Hard Drive Package contents e Aegis Padlock drive with integrated USB cable e Travel pouch e USB Y cable e Quick Start Guide Looking for an effortless way to secure your data The Aegis Padlock Secure Drive is the ultimate portable hard drive and secure storage system With an easy to use keypad design and software free setup the Aegis Padlock Secure Drive enables you to access the drive with your own unique pin Featuring a choice of AES 128 or 256 bit hardware encryption the Aegis Padlock provides seamless real time encryption keeping your data safe even if the hard drive is removed from its enclosure www apricorn com 4 Aegis Padlock button panel A 1 Cancel button 2 Y button APRICORN Ej Indicator light cancel OOC 10000 000 The Cancel button can be used to e Cancel current operation e Return to the previous step when you knowingly entered a wrong password e Exit th
11. ing 1 Press and hold the Cancel button while you attach the Aegis Padlock to an available USB port on your computer The indicator light will flash blue and red alternately Note If no activity is detected for 30 seconds in this step the Aegis Padlock will go into the Standby Mode 2 Press and hold Cancel Yi 2 for 10 seconds until the indicator light turns solid green for two seconds You have successfully reset the Aegis Padlock Initializing and formatting the Aegis Padlock after a complete reset A complete reset of the Aegis Padlock will erase all information and partition settings You will need to initialize and format the Aegis Padlock To initialize your Aegis Padlock do the following 1 After a complete reset attach the Aegis Padlock to the computer 2 Wait 5 seconds for the computer to renumerate the device 3 Enter the default User Password 123456 and press Y to enter the User Mode 4 Right click My Computer and then click Manage from the Windows desktop www apricorn com 13 10 I1 12 13 14 In the Computer Manage window click Disk Management In the Disk Management window the Aegis Padlock is recognized as an unknown device that is uninitialized and unallocated Do the following to make the drive recognized as a basic drive e fthe Initialize and Convert Disk Wizard window opens click Cancel then initialize the disk manually using the following steps a Right click Unknow
12. n Disk and then select Initialize Disk b In the Initialize Disk window click OK Right click in the blank area under the Unallocated section and then select New Partition The Welcome to the New Partition Wizard window opens Click Next Select Primary partition and click Next If you need only one partition accept the default partition size and click Next Click Next Create a volume label select Perform a quick format and then click Next Click Finish Wait until the format process is complete The Aegis Padlock will be recognized and it is available for use www apricorn com 14 Hibernating Suspending or Logging off from the Operating System Be sure to save and close all the files on your Aegis Padlock before hibernating suspending or logging off from the Windows operating system It is recommended that you log off the Aegis Padlock manually before hibernating suspending or logging off from your system To log off the Aegis Padlock double click Safely Remove Hardware on the Windows desktop and remove the Aegis Padlock from your computer lock or log off your Aegis Padlock if you are e away from your computer e using the switching user function by sharing a computer with others Attention To ensure the data integrity of your Aegis Padlock be sure to www apricorn com 15 Troubleshooting This section contains troubleshooting information for the Aegis Padlock If you encounter any of the following pro
13. t power on a single USB connection use the included USB Y cable 1 Attach the Aegis Padlock s integrated USB cable to the female connector of the USB Y cable 2 Connect the two male USB connectors to two available A ead USB ports on your computer LD 3 The Aegis Padlock indicator light should glow red EE How do I use the Aegis Padlock the first time You can use it in one of the following ways e Enter the Admin Mode with 123456 default administrator password and then you are able to change the Admin Password or create a User Password e Directly enter the Secure User Mode with 123456 default Admin Password to use the Aegis Padlock What if I forget the User Password Use your Admin Password to enter Admin Mode and then create another User Password in Admin Mode www apricorn com 7 Using the Aegis Padlock Entering and exiting the Standby Mode Admin Mode and User Mode Entering the Standby Mode The Standby Mode is the default working mode of the Aegis Padlock and is the gateway to other working modes To enter the Standby Mode attach the Aegis Padlock to your computer The drive automatically goes into Standby Mode and the indicator light turns red In this mode the Aegis Padlock is locked It cannot be recognized by My Computer and it does not provide either the regular functions or the encryption function However it enables you to enter and switch between the Admin Mode and the User Mode requir
14. the indicator light flashes red intermittently and then blue intermittently go back to step 3 This is due to one of the following conditions e You waited longer than 10 seconds before entering a password e The new password was entered incorrectly If no activity is detected within two minutes in the Admin Mode the Aegis Padlock will return to the Standby Mode www apricorn com 10 Adding a new User Password You can add a new User Password by doing the following L 2 3 4 Enter the Admin Mode refer to page 9 for details Press and hold Pie 1 until the indicator light flashes blue intermittently Enter a User Password and press WE minimum of 6 digits and a maximum of 16 digits The indicator light flashes green three times Re enter the new User Password and press E If the indicator light stays solid green for two seconds the User Password was added successfully Deleting the User Passwords You can delete all User Passwords by doing the following 1 2 Enter the Admin Mode refer to page 9 for details Press and hold 7 8 af for five seconds until the indicator light flashes blue intermittently After the indicator light flashes green three times and then blue intermittently Press and hold 7 8 E second time for five seconds until the indicator light goes on solid green for two seconds and then back to solid blue this indicates that the User Passwords were deleted successfully Changing th
15. urn off The drive will need to be unplugged from the USB port and repluged This will be repeated for each six unsuccessful attempts 3 If the user unsuccessfully tries to unlock the drive on his 50th try the keypad will lock and the LED will begin blinking quickly Even if unplugging and replugging the drive will remain locked with the LED blinking quickly 4 Here are the steps to allow the user to unlock the keypad for 50 more attempts to unlock his drive a Unplug the device from the computer b Push and hold the number five key and plug in the drive c The LED will be blinking alternating red and green fast d Enter the code 5278879 e The keypad will unlock and will be in the standby state with the LED solid red this will allow only 50 more attempts g After a total of 100 Attempts the drive will remain locked with the LED flashing red quickly You must now go through the reset process and reformat the drive to be able to use the drive again see page 8 www apricorn com 12 Completely resetting the Aegis Padlock If you forget all the User Passwords or Admin Passwords you can perform a complete reset to remove all the User Passwords and restore the Admin Password to the default 123456 on the drive You will need to partition and format the Aegis Padlock with Attention Completely resetting the Aegis Padlock will erase all the data disk management applications To perform a complete reset of the drive do the follow
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