Home

Acronis Backup and Security 2010

1. E mail Settings You must configure your e mail account settings as follows Outgoing SMTP Server type the address of the mail server used to send e mail messages Parental Control 176 Acronis Backup and Security 2010 f the server uses a different port than the default port 25 type it in the corresponding field Sender s e mail address type the address you want to appear in the From field of the e mail Recipient s e mail address type the address where you want the reports to be e mailed If the server requires authentication select the My SMTP server requires authentication check box and type your user name and password in the corresponding fields Note 9 If you do not know what these settings are open your mail client and check your e mail account settings To validate the configuration click the Test Settings button If any issues are found during validation Acronis Backup and Security 2010 will inform you which areas require your attention Click OK to save the changes and close the window 19 3 Web Control The Web Control helps you to block access to web sites with inappropriate content A list of candidates for blocking both sites and parts thereof is provided and updated by Acronis Backup and Security 2010 as part of the regular update process To configure the Web Control for a specific user account click the Modify button corresponding to
2. Personal information is encrypted and it cannot be used by anyone else but you For extra safety please enter just part of the information that you would like to protect e g if you want to filter traffic For this e mail address john doe example com you should only include john in the target string Enter the name of the rule in this area This is the way you will identify this Identity Control rule later on Set Rule Type and Data You must set the following parameters Privacy Control 191 Acronis Backup and Security 2010 Rule Name type the name of the rule in this edit field Rule Type choose the rule type address name credit card PIN SSN etc Rule Data type the data you want to protect in this edit field For example if you want to protect your credit card number type all or part of it here Note If you enter less than three characters you will be prompted to validate the data We recommend you to enter at least three characters in order to avoid the mistaken blocking of messages and web pages All of the data you enter is encrypted For extra safety do not enter all of the data you wish to protect Click Next Step 3 4 Select Traffic Types and Users Scanning protocols Choose for which user s you want to apply this rule Scan web HTTP traffic amp Only for me current user Scan e mail SMTP traffic Limited user ac
3. Don t show this message again during this session Enter Password Network 98 Acronis Backup and Security 2010 2 Click OK Network 99 Acronis Backup and Security 2010 Expert Mode 100 Acronis Backup and Security 2010 16 General The General module provides information on the Acronis Backup and Security 2010 activity and the system Here you can also change the overall behavior of Acronis Backup and Security 2010 16 1 Dashboard To see if any issues affect your computer as well as product activity statistics and your registration status go to General Dashboard in Expert Mode Dashboard Settings system inio Security Status Antivirus WARNING i issue is affecting the security status of this PC Antispam Confiaw Parental Control Privacy Control Statistics Overview Firewall Scanned files Last update 1 22 2010 12 51 15 PM Disinfected files Infected files detected Registration Encryption Se c Last system scan Expires in Game Laptop Mode Next scan 17 days Home Network Update pd File Activity Network Activity EX O Dua gt gt gt gt Vulnerability gt gt gt gt gt Registration To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displ
4. Add Spammer The future e mail messages from that address will be tagged as SPAM D Note You can select one sender or as many senders as you want Add Friend adds the sender of the selected e mail to the Friends list Select Don t show this message again if you don t want to be prompted for Acronis Backup and Security added the following address to the Friends List confirmation when you add a friend s msoe microsoft com address to the list All mall coming From this address will reach your Inbox regardless of its C li C k OK toc ose th e win d OW content Don t show this message again Add Friend You will always receive e mail messages from this address no matter what they contain Note You can select one sender or as many senders as you want amp Spammers opens the Spammers list that contains all the e mail addresses from which you don t want to receive messages regardless of their content Integration into Mail Clients 272 Acronis Backup and Security 2010 Note D Any e mail message received from an address contained in the Spammers list will be automatically marked as SPAM without further processing amp E mail address Domain name _J overwrite the current list i e address domain Import e mail addresses from Q Remove Clear List
5. Click Next Step 4 4 Results This is where you can view the files of the vault Wizards 74 Acronis Backup and Security 2010 Display File Vault Content Display File Vault Content These are the Files stored in the currently selected File Vault G important files File Vault Wizard View Vault Content Results Click Finish 10 4 4 Lock File Vault This wizard helps you lock a specific file vault in order to protect its content Step 1 3 Select Vault Here you can specify the vault to lock Wizards 75 Acronis Backup and Security 2010 Close File Vault Select File Vault Acronis Backup and Security File Vault Functions similar to bank vaults you choose what you want to secure you create a vault with a password you deposit and then you close the vault If this is the first time you use Acronis Backup and Security File Encryption you will have to create a new File Vault Please choose one of the options below Browse for a File Vault Browse Select an Existing File Vault File Vault name S D important byd File Vault Wizard Close Vault Select Vault If you select Browse for a File Vault you must click Browse and select the file vault If you click Select an existing File Vault then you must click the desired vault name Click Next Step 2 3 Summary This is where you can review chosen operations Wizards
6. a H Summary Status Date amp Time Scan task finishe 1 22 2010 1 50 46 PM Threats have been detected during scan Scan Logs Here you can see the report files generated each time the task was executed For each file you are provided with information on the status of the logged scanning process the date and time when the scanning was performed and a summary of the scanning results Two buttons are available Delete to delete the selected scan log Show to view the selected scan log The scan log will open in your default web browser a Note Also to view or delete a file right click the file and select the corresponding option from the shortcut menu Click OK to save the changes and close the window To run the task just click Scan Scan Log Example The following figure represents an example of a scan log Antivirus 143 Acronis Backup and Security 2010 Acronis Backup and Security Log File File Edit View Favorites Tools Help Q Q E 2 JO search Sg Favorites B E 3 Address E Documents and SettingsladminlApplication Data Acronis Backup and SecuritylDesktoplProfileslLogslmy documents 1264161046 1 Go Product Acronis Backup and Security 2010 Version Acronis Backup and Security Scanner Scanning task My Documents Log date 1 22 2010 1 50 46 PM Log path EX Documents and Settings admin Application Dat
7. Port s v pRemote Address IP s ivi Port s v Any LJ Apply this rule only for directly connected computers ig Check process parent chain for the original event Advanced Parameters You can configure the following advanced parameters Direction Select from the menu the traffic direction the rule applies to Direction Description Outbound The rule applies only for the outgoing traffic Inbound The rule applies only for the incoming traffic Both The rule applies in both directions IP version Select from the menu the IP version IPv4 IPv6 or any the rule applies to Local Address Specify the local IP address and port the rule applies to as follows gt If you have more than one network adapters you can clear the Any check box and type a specific IP address p gt If you have selected TCP or UDP as protocol you can set a specific port or a range between 0 and 65535 If you want the rule to apply to all ports select Any Remote Address Specify the remote IP address and port the rule applies to as follows Firewall 216 Acronis Backup and Security 2010 gt To filter traffic between your computer and a specific computer clear the Any check box and type its IP address p gt If you have selected TCP or UDP as protocol you can set a specific port or a range between 0 and 65535 If you want the rule to apply to
8. You can see the number of issues affecting your system The infected objects are displayed in groups based on the malware they are infected with Click the link corresponding to a threat to find out more information about the infected objects You can choose an overall action to be taken for all issues or you can select separate actions for each group of issues One or several of the following options can appear on the menu Action Description Take No Action No action will be taken on the detected files After the scan is completed you can open the scan log to view information on these files Disinfect Removes the malware code from infected files Delete Deletes detected files Move to quarantine Moves detected files to quarantine Quarantined files cannot be executed or opened therefore the risk of getting infected disappears Rename files Changes the name of hidden files by appending bd ren to their name As a result you will be able Wizards 44 Acronis Backup and Security 2010 Action Description to search for and find such files on your computer if any Please note that these hidden files are not the files that you deliberately hide from Windows They are the files hidden by special programs known as rootkits Rootkits are not malicious in nature However they are commonly used to make viruses or spyware undetectable by normal antivirus programs Click Continue to apply the specified act
9. Allow r eBlock anj Time interval allowed E Time interval blocked Web Time Limiter To enable this protection select the check box corresponding to Enable Web Time Limiter Select the time intervals when all the internet connections will be blocked You can click individual cells or you can click and drag to cover longer periods Also you can click Block all to select all the cells and implicitly to block all the web access If you click Allow all the internet connections will be permitted all the time Important A The boxes coloured in grey represent the time intervals when all internet connections are blocked 19 5 Applications Control The Applications Control helps you to block any application from running Games media and messaging software as well as other categories of software and malware Parental Control 180 Acronis Backup and Security 2010 can be blocked this way Applications blocked in this manner are also protected from modifications and cannot be copied or moved You can block applications permanently or just during certain time intervals such as those when your children should be doing their homework To configure the Applications Control for a specific user account click the Modify button corresponding to that user account and click the Applications tab 0 Sees Web Web Limiter Applications o Keywords Messaging
10. Settings alerts Configure Antispam rule iv Move message to Deleted Items v Mark spam e mail messages as read lear Antispam filter database Use this option only if the Antispam filter has become less efficient Settings Integration into Mail Clients 276 Acronis Backup and Security 2010 The following options are available gt Move message to Deleted Items moves the spam messages to the Deleted Items only for Microsoft Outlook Express Windows Mail gt Mark message as read marks all the spam messages as read so as not to be disturbing when new spam messages arrive If your antispam filter is very inaccurate you may need to wipe the filter database and retrain the Bayesian filter Click Wipe antispam database to reset the Bayesian database You can save the Bayesian database to a file so that you can use it with another Acronis Backup and Security 2010 product or after reinstalling Acronis Backup and Security 2010 To save the Bayesian database click the Save Bayes button and save it to the desired location The file will have a dat extension To load a previously saved Bayesian database click the Load Bayes button and open the corresponding file Click the Alerts tab if you want to access the section where you can disable the apparition of the confirmation windows for the Add spammer and amp Add friend buttons Note In the Alerts window yo
11. You can see the rules created so far listed in the table To delete a rule select it and click the Delete button To modify the rule parameters select the rule and click the Edit button or double click it Make the desired changes in the configuration window To manually create a rule click the Add button and configure the rule parameters in the configuration window 20 5 1 Configuration Window When you edit or manually add a rule the configuration window will appear Privacy Control 202 Acronis Backup and Security 2010 Domain Any O Domain Select Action Allow O Deny Select the specific domain s that you want to allow or block scripting for Generally you should use this wizard to specify the domains you want to allow scripting from It is recommended that you block scripts from all domains you don t explicitly trust Select Address and Action You can set the parameters Domain address type in the domain on which the rule should apply Action select the action of the rule Action Description Allow The scripts on that domain will execute Deny The scripts on that domain will not execute Click Finish Privacy Control 203 Acronis Backup and Security 2010 21 Firewall The Firewall protects your computer from inbound and outbound unauthorized connection attempts It is quite similar to a guard at your gate it will keep a
12. Lock File Vault starts the wizard that allows you to lock your vault in order to start protecting its content For more information please refer to Lock File Vault p 75 File Vault 91 Acronis Backup and Security 2010 15 Network The Network module allows you to manage the Acronis products installed on your home computers from a single computer To enter the Network module click the Network tab Important You can manage only the following Acronis security products Acronis AntiVirus 2010 Acronis Internet Security Suite 2010 Acronis Backup and Security 2010 SECURITY PARENTAL 10 10 0 1 INTERNET cal No PC click to add all No PC click to add No PC click to add mi ees E al No PC click to add No PC click to add ae ee m The Network module displays the Acronis Backup and Security home network structure grayed if home network is not configured Click on Join Create Network to start creating your home network Network To be able to manage the Acronis products installed on your home computers you must follow these steps 1 Join the Acronis home network on your computer Joining the network consists in configuring an administrative password for the home network management 2 Goto each computer you want to manage and join the network set the password 3 Go back to your computer and
13. Registration Registry access attempts blocked H Cookies blocked Scripts blocked 4 The Privacy Control module is now enabled For the safety of your data it is recommended to keep Privacy Protection enabled all the time Privacy Control Status You can see whether Privacy Control is enabled or disabled If you want to change the Privacy Control status clear or select the corresponding check box Important A To prevent data theft and protect your privacy keep the Privacy Control enabled The Privacy Control protects your computer using these important protection controls Privacy Control 187 Acronis Backup and Security 2010 Identity Control protects your confidential data by filtering all outgoing web HTTP e mail SMTP and instant messaging traffic according to the rules you create in the Identity section Registry Control asks for your permission whenever a program tries to modify a registry entry in order to be executed at Windows start up Cookie Control asks for your permission whenever a new website tries to set a cookie Script Control asks for your permission whenever a website tries to activate a script or other active content At the bottom of the section you can see the Privacy Control statistics 20 1 1 Configuring Protection Level You can choose the protection level that better fits your security needs Drag the slider along the scale to set the appro
14. Make sure that the computer where you plan to install Acronis Backup and Security 2010 meets the minimum system requirements If the computer does not meet all the minimum system requirements Acronis Backup and Security 2010 will not be installed or if installed it will not work properly and it will cause system slowdowns and instability For a complete list of system requirements please refer to System Requirements p 2 Log on to the computer using an Administrator account Remove any other security software from the computer Running two security programs simultaneously may affect their operation and cause major problems with the system Windows Defender will be disabled by default before installation is initiated Disable or remove any firewall program that may be running on the computer Running two firewall programs simultaneously may affect their operation and cause major problems with the system Windows Firewall will be disabled by default before installation is initiated Preparing for Installation 4 Acronis Backup and Security 2010 3 Installing Acronis Backup and Security 2010 You can purchase and download the installation file from the Acronis Inc website http www acronis eu homecomputing To install Acronis Backup and Security 2010 locate the installation file on your computer and double click it This will launch a wizard which will guide you through the installation process The installer will
15. Typical situations when you would use this scanning method include the following You suspect a specific file or folder to be infected Whenever you download from the Internet files that you think they might be dangerous Scan a network share before copying files to your computer 31 2 Using Scan Tasks If you want to scan your computer or specific folders regularly you should consider using scan tasks Scan tasks instruct Acronis Backup and Security 2010 what locations to scan and which scanning options and actions to apply Moreover you can schedule them to run on a regular basis or at a specific time To scan your computer using scan tasks you must open the Acronis Backup and Security 2010 interface and run the desired scan task Depending on the user interface view mode different steps are to be followed to run the scan task Running Scan Tasks in Novice Mode In Novice Mode you can only run a standard scan of the entire computer by clicking Scan Now Follow the Antivirus Scan wizard to complete the scan How to Scan Files and Folders 279 Acronis Backup and Security 2010 Running Scan Tasks in Intermediate Mode In Intermediate Mode you can run a number of pre configured scan tasks You can also configure and run custom scan tasks to scan specific locations on your computer using custom scanning options Follow these steps to run a scan task in Intermediate Mode 1 Click the Security tab 2 On the left
16. v Check for Critical Windows Updates V Check for Optional Windows Updates v Check for Applications Updates ei Check Windows Accounts passwords ina Configure the Vulnerability Check module settings For the Following task Vulnerabilities Click Next to check the system for the selected vulnerabilities Wizards Acronis Backup and Security 2010 10 3 2 Step 2 6 Checking for Vulnerabilities Vulnerability Check Wait for Acronis Backup and Security 2010 to finish checking for vulnerabilities Wizards 56 Acronis Backup and Security 2010 10 3 3 Step 3 6 Update Windows Acronis Backup and Security Vulnerability Check Wizard Windows Updates Please review all the updates found below and install them at once or use the Windows Update system to choose which one to install Check for Critical Windows Updates There are no available updates in this category Check for Optional Windows Updates There are no available updates in this category This is the list of Windows applications updates Windows Updates You can see the list of critical and non critical Windows updates that are not currently installed on your computer Click Install All System Updates to install all the available updates Click Next Wizards 57 Acronis Backup and Security 2010 Installed Version 8 0 0 508 10 0 0 1
17. Acronis Backup and Security 2010 Process Adapter Types the process and the network adapter types the rule applies to Rules are automatically created to filter network or Internet access through any adapter You can manually create rules or edit existing rules to filter an application s network or Internet access through a specific adapter for example a wireless network adapter Command Line the command used to start the process in the Windows command line interface cmd Protocol the IP protocol the rule applies to You may see one of the following Protocol Description Any TCP UDP A number Includes all IP protocols Transmission Control Protocol TCP enables two hosts to establish a connection and exchange streams of data TCP guarantees delivery of data and also guarantees that packets will be delivered in the same order in which they were sent User Datagram Protocol UDP is an IP based transport designed for high performance Games and other video based applications often use UDP Represents a specific IP protocol other than TCP and UDP You can find the complete list of assigned IP protocol numbers at www iana org assignments protocol numbers Network Events the network events the rule applies to The following events may be taken into account Event Description Connect Traffic Listen Preliminary exchange of standard messages used by connection oriented protocols
18. Contextual Scan Home Network Update Device Detection Scan Registration Qs ns To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Scan Tasks On demand scanning is based on scan tasks Scan tasks specify the scanning options and the objects to be scanned You can scan the computer whenever you want by running the default tasks or your own scan tasks user defined tasks You can also schedule them to run on a regular basis or when the system is idle so as not to interfere with your work 17 2 1 Scan Tasks Acronis Backup and Security 2010 comes with several tasks created by default which cover common security issues You can also create your own customized scan tasks There are three categories of scan tasks Antivirus 121 Acronis Backup and Security 2010 System tasks contains the list of default system tasks The following tasks are available Default Task Description Deep System Scan Scans the entire system In the default configuration it scans for all types of malware threatening your system s security such as viruses spyware adware rootkits and others System Scan Scans the entire system except for archives In the default configuration it scans for all types of malware other than rootkits Quick System Sca
19. To edit a rule select it click the Edit button and make the necessary changes in the configuration window To delete a rule select it and click the Delete button You must also select what action Acronis Backup and Security 2010 Parental Control should take on websites for which there are no Web Control rules Allow all sites except the ones in the list Select this option to allow access to all websites except those for which you have set the Block action Block all sites except the ones in the list Select this option to block access to all websites except those for which you have set the Allow action 19 4 Web Time Limiter The Web Time Limiter helps you to allow or block web access for users or applications during specified time intervals Parental Control 179 Acronis Backup and Security 2010 Note Acronis Backup and Security 2010 will perform updates every hour no matter the settings of the Web Time Limiter To configure the Web Time Limiter for a specific user click the Modify button corresponding to that user account and click the Web Limiter tab rmm Web Limiter Applications Keywords Messaging Enable Web Time Limiter Click on the grid to block access during the selected time interval White means allowed Grey means blocked Day Hour O12 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Sunday Monday Tuesday Wednesday Thursday Friday Saturday
20. 3 Restart your computer If this information was not helpful you can contact Acronis for support as described in section Support p 301 Troubleshooting 300 Acronis Backup and Security 2010 34 Support If you need help or additional information on Acronis Backup and Security 2010 use the contact information provided below Acronis Inc 15 19 Rue des Mathurins 75009 Paris France Buy http www acronis eu buy purl abs2010 en eu Web http www acronis eu homecomputing products backup security In order to contact support Webmail Phone Chat please use the wizard set at http www acronis eu support gt Contact us gt Start here Availability 24x7 Media E mail Webmail Phone Chat Support 301 Acronis Backup and Security 2010 Glossary ActiveX ActiveX is a model for writing programs so that other programs and the operating system can call them ActiveX technology is used with Microsoft Internet Explorer to make interactive Web pages that look and behave like computer programs rather than static pages With ActiveX users can ask or answer questions use push buttons and interact in other ways with the Web page ActiveX controls are often written using Visual Basic Active X is notable for a complete lack of security controls computer security experts discourage its use over the Internet Adware Adware is often combined with a host application that is provided at no charge as long as t
21. Encryption Game Laptop Mode Set as Update Server For this network nU Update gt Registration Add Computer Disable Network Refresh The Network module displays the Acronis Backup and Security home network structure grey if home network is not configured Click on Enable Network to start configuring your home network If you move the mouse cursor over a computer from the network map you can see brief information about it name IP address number of issues affecting the system security If you click a computer name in the network map you can see all the administrative tasks you can run on the remote computer Remove PC from home network Home Network 242 Acronis Backup and Security 2010 Allows you to remove a PC from the network Set a settings password on a remote PC Allows you to create a password to restrict access to Acronis settings on this PC Run an on demand scan task Allows you to run an on demand scan on the remote computer You can perform any ofthe following scan tasks My Documents Scan System Scan or Deep System Scan Fix all issues on this PC Allows you to fix the issues that are affecting the security of this computer by following the Fix All Issues wizard View History Events Allows you access to the History amp Events module of the Acronis product installed on this computer Update Now Initiates the Update process for t
22. Game Mode when in Game Mode Here you can set up hotkeys in order to activate Game Mode using only the keyboard Advanced Settings 2 Under the Use HotKey option set the desired hotkey Choose the modifier keys you want to use by checking one the following Control key Ctrl Shift key Shift or Alternate key Alt In the edit field type the letter corresponding to the regular key you want to use For example if you want to use the Ctrl Alt D hotkey you must check only Ctrl and Alt and type D Note D Removing the check mark next to Use HotKey will disable the hotkey 3 Click OK to save the changes 24 2 Laptop Mode Laptop Mode is especially designed for laptop and notebook users Its purpose is to minimize the impact of Acronis Backup and Security 2010 on power consumption while these devices are running on battery While in Laptop Mode scheduled tasks are by default not performed Acronis Backup and Security 2010 detects when your laptop has switched to battery power and it automatically enters Laptop Mode Likewise Acronis Backup and Game Laptop Mode 236 Acronis Backup and Security 2010 Security 2010 automatically exits Laptop Mode when it detects the laptop is no longer running on battery To configure Laptop Mode go to Game Laptop Mode Laptop Mode in Expert Mode General gt antivirus Laptop Mode is enabled
23. Mode 2 Click Antivirus on the left side menu 3 Click the Virus Scan tab Here you can find a number of default scan tasks and you can create your own scan tasks System tasks are available and can run on every Windows user account User tasks are only available to and can only be run by the user who created them These are the default scan tasks that you can schedule Default Task Description Deep System Scan System Scan Quick System Scan Autologon Scan My Documents How to Schedule Computer Scan Scans the entire system In the default configuration it scans for all types of malware threatening your system s security such as viruses spyware adware rootkits and others Scans the entire system except for archives In the default configuration it scans for all types of malware other than rootkits Scans the Windows and Program Files folders In the default configuration it scans for all types of malware except for rootkits but it does not scan memory the registry or cookies Scans the items that are run when a user logs on to Windows To use this task you must schedule it to run at system startup By default the autologon scan is disabled Usethis task to scan important current user folders My Documents Desktop and StartUp This will ensure the safety of your documents a safe workspace and clean applications running at startup 283 Acronis Backup and Security 2010 If
24. Quarantined files cannot be executed or opened therefore the risk of getting infected disappears Select the action to be taken on the hidden rootkits files The following options are available Action Description Take No Action No action will be taken on hidden files These files will appear in the report file Rename Changes the name of hidden files by appending bd ren to their name As a result you will be able to search for and find such files on your computer if any Configure scanner aggressiveness There are 3 levels to choose from Drag the slider along the scale to set the appropriate protection level Scan Level Description Permissive Only applications files are scanned and only for viruses The resource consumption level is low Default The resource consumption level is moderate All files are scanned for viruses and spyware Aggressive All files including archives are scanned for viruses and spyware Hidden files and processes are included in the scan The resource consumption level is higher Advanced users might want to take advantage ofthe scan settings Acronis Backup and Security 2010 offers The scanner can be set to search only for specific malware threats This may greatly reduce scanning times and improve your computer s responsiveness during a scan Drag the slider to select Custom and then click the Custom level button A window will appear Specify the type of malware you want Acron
25. Spammers List Here you can add or remove entries from the Spammers list If you want to add an e mail address check the Email address option type in the address and click the amp button The address will appear in the Spammers list Important Syntax name domain com If you want to add a domain check the Domain name option type in the domain and click the amp button The domain will appear in the Spammers list Important A Syntax gt domain com domain com and domain com all the received e mail messages from domain com will be tagged as SPAM p gt domain all the received e mail messages from domain no matter the domain suffixes will be tagged as SPAM gt com all the received e mail messages having the domain suffix com will be tagged as SPAM Integration into Mail Clients 273 Acronis Backup and Security 2010 Warning Do not add domains of legitimate web based e mail services such as Yahoo Gmail Hotmail or other to the Spammers list Otherwise the e mail messages received from any registered user of such a service will be detected as spam If for example you add yahoo com to the Spammers list all e mail messages coming from yahoo com addresses will be marked as Spam To import e mail addresses from Windows Address Book Outlook Express Folders into Microsoft Outlook Outlook Express Windows Mail select the appropriate option from the Import ema
26. The Custom Scan Wizard lets you create and run a custom scan task and optionally save it as a Quick Task when using Acronis Backup and Security 2010 in Intermediate Mode To run a custom scan task using the Custom Scan Wizard you must follow these steps 1 In Intermediate Mode go to the Security tab 2 In the Quick Tasks area click Custom Scan 3 Follow the six step guided procedure to complete the scanning process 10 2 1 Step 1 6 Welcome Window This is a welcome window Wizards 46 Acronis Backup and Security 2010 This wizard will help you scan your computer for any threat that might affect it You will be able to select specific folders and or files to be scanned as well as define the actions to be taken on infected files You will also receive a scan report that will help you assess the security level of your system Please go through each step and configure the scanning process according to your needs Don t show this step the next time this wizard is run Go through each step of this wizard to configure the scanning process according to your needs Welcome Window If you want to skip over this window when running this wizard in the future select the Don t show this step the next time this wizard is run check box Click Next 10 2 2 Step 2 6 Select Target Here you can specify the files or folders to be scanned as well as the scan options Wizards 47 Acronis Backup and
27. connect to the Internet through your computer This is useful when you benefit from a special particular Internet connection e g wireless connection and you want to share it with other members of your network Sharing your Internet connection with members of local area networks leads to a higher resource consumption level and may involve a certain risk It also takes off some of your ports those opened by the members who are using your Internet connection Detect applications that changed since the firewall rule has been created checks each application attempting to connect to the Internet to see if it has been changed since the rule controlling its access was added If the application has been changed an alert will prompt you to allow or to block the access of the application to the Internet Usually applications are changed by updates But there is a risk that they might be changed by malware applications with the purpose of infecting your computer and other computers in the network Note We recommend you to keep this option selected and to allow access only to those applications that you expect to have changed after the rule controlling their access was created Signed applications are supposed to be trusted and have a higher degree of security You can check Don t detect changes in digitally signed applications in order to allow changed signed applications to connect to the Internet without your receiving an alert about th
28. reasons It will guard the access to your computer via the home network Password Retype password Configure Password 2 Type the same password in each of the edit fields 3 Click OK You can see the computer name appearing in the network map 25 2 Adding Computers to the Acronis Network Before you can add a computer to the Acronis home network you must configure the Acronis home management password on the respective computer To add a computer to the Acronis home network follow these steps 1 Click Add Computer You will be prompted to provide the local home management password Please enter here the password that youl have set when you enabled Home Management on this Password B Don t show this message again during this session Enter Password 2 Type the home management password and click OK A new window will appear Home Network 240 Acronis Backup and Security 2010 Computer RR jesse Bios B oso W oss 1 Lm WB reamfir xpuork oscar Milli IP or Computer Name 10 10 15 168 Add Computer You can see the list of computers in the network The icon meaning is as follows Wi Indicates an online computer with no manageable Acronis products installed Wi Indicates an online computer with a manageable Acronis product installed S Indicates an offline computer
29. such as TCP to establish a connection With connection oriented protocols data traffic between two computers occurs only after a connection is established Flow of data between two computers State in which an application monitors the network awaiting to establish a connection or to receive information from a peer application Local Ports the ports on your computer the rule applies to Remote Ports the ports on the remote computers the rule applies to Firewall 212 Acronis Backup and Security 2010 Local whether the rule applies only to computers in the local network Action whether the application is allowed or denied access to network or Internet under the specified circumstances 21 3 1 Adding Rules Automatically With Firewall enabled Acronis Backup and Security 2010 will ask for your permission whenever a connection to the Internet has been made You can see the following the application that is trying to access the Internet the path to the Internet Explorer application file the destination the protocol used is opening the UDP 17 port 1494 and the port on which the application is trying to connect File path e program files orer iexplore exe rs fea aaa Click Allow to allow all traffic inbound and Address 127 0 0 1 outbound generated by this application from d the local host to any destination over the respective IP protocol and on all ports If yo
30. that were automatically seen by Acronis Backup and Security 2010 Besides these buttons there are some options that allow the fast selection of the scan locations Local Drives to scan the local drives Network Drives to scan all network drives Removable Drives to scan removable drives CD ROM floppy disk unit Antivirus 132 Acronis Backup and Security 2010 All Entries to scan all drives no matter if they are local in the network or removable a Note If you want to scan your entire computer select the checkbox corresponding to All Entries Click OK to save the changes and close the window To run the task just click Scan Viewing the Scan Target of System Tasks You cannot modify the scan target of the scan tasks from the System Tasks category You can only see their scan target To view the scan target of a specific system scan task right click the task and select Show Scan Paths For System Scan for example the following window will appear je m o Sheer Memo Scan path s for this task Local Disk C Local Disk D se Local Disk E Scan Target of System Scan System Scan and Deep System Scan will scan all local drives while Quick System Scan will only scan the Windows and Program Files folders Click OK to close the window To run the task just click Scan Antivirus 133 Acronis Backup and Security 2010 Sche
31. 0 to 100 o Note Scan Activity Bar The Scan activity bar will notify you when real time protection or the Firewall is disabled by displaying a red cross over the corresponding area File Zone or Net Zone 6 5 1 Scan Files and Folders You can use the Scan activity bar to quickly scan files and folders Drag the file or folder you want to be scanned and drop it over the Scan Activity Bar as shown below Drag File EN Drop File The Antivirus Scan wizard will appear and guide you through the scanning process For detailed information about this wizard please refer to Antivirus Scan Wizard p 42 Scanning options The scanning options are pre configured for the best detection results If infected files are detected Acronis Backup and Security 2010 will try to disinfect them remove the malware code If disinfection fails the Antivirus Scan wizard will allow you to specify other actions to be taken on infected files The scanning options are standard and you cannot change them 6 5 2 Disable Restore Scan Activity Bar When you no longer want to see the graphic visualization just right click it and select Hide To restore the Scan activity bar follow these steps 1 Open Acronis Backup and Security 2010 Overview 26 Acronis Backup and Security 2010 2 Click the Settings button in the upper right corner of the window 3 In the General Settings category select t
32. 76 Acronis Backup and Security 2010 Please review the selected operations and click Next if you wish to continue You can click Back if you want to change anything Operation Close File Vault important D important byd Opened on G Summary Click Next Step 3 3 Results This is where you can view operation result Wizards 71 Acronis Backup and Security 2010 Close File Vault Display Operation Results Close File Vault important D important byd The operation succeeded File Vault Wizard Close Vault Finish Results Click Finish Wizards 78 Acronis Backup and Security 2010 Intermediate Mode Acronis Backup and Security 2010 11 Dashboard The Dashboard tab provides information regarding the security status of your computer and allows you to fix pending issues DASHBDARD Overall status Usage Profile Normal O Modules Status There is 1 issue that o SECURITY affects your system s CRITICAL WARNING There is one issue pending for this module nre PARENTAL rm NOT MONITORED There are no monitored components y FILE VAULT roc There are no issues with this module The dashboard module displays your registration status together with links to the most important on demand tasks Dashboard The dashboard consists of the following sections Overall Status Indi
33. Backup and Security 2010 Results Summary Resolved items Unresolved items Password protected items ver compressed items Summary You can see the results summary If you want comprehensive information on the scanning process click View log to view the scan log Important A If required please restart your system in order to complete the cleaning process Click Close to close the window Acronis Backup and Security 2010 Could Not Solve Some Issues In most cases Acronis Backup and Security 2010 successfully disinfects the infected files it detects or it isolates the infection However there are issues that cannot be solved In these cases we recommend you to contact the Acronis Support Team at http www acronis com support 0w 1 Our support representatives will help you solve the issues you are experiencing Acronis Backup and Security 2010 Detected Suspect Files Suspect files are files detected by the heuristic analysis as potentially infected with malware the signature of which has not been released yet If suspect files were detected during the scan you will be requested to submit them to the Acronis Lab Click OK to send these files to the Acronis Lab for further analysis Antivirus 142 Acronis Backup and Security 2010 17 2 6 Viewing Scan Logs To see the scan results after a task has run right click the task and select View Logs The following window will appear
34. Backup and Security 2010 provides real time antiphishing protection for Internet Explorer Mozilla Firefox Yahoo Messenger Windows Live MSN Messenger You can choose to disable the antiphishing protection completely or for specific applications only You can click White List to configure and manage a list of web sites that should not be scanned by the Acronis Backup and Security 2010 Antiphishing engines Antivirus 119 Acronis Backup and Security 2010 Whitelist This is the list of URLs that will not be filtered by Acronis Backup and Security Antiphishing engines The URLs entered in the Whitelist will not be checked by the Acronis Backup and Security Antiphishing engines You will not be warned about any threats existing on these pages Add URL Website www acronis com This is where you can define a list of websites URLs that should not be checked by Acronis Backup and Security Antiphishing engines Antiphishing White List You can see the web sites that Acronis Backup and Security 2010 does not currently check for phishing content To add a new web site to the white list type its url address in the New address field and click Add The white list should contain only web sites you fully trust For example add the web sites where you currently shop online Note You can easily add web sites to the white list from the Acronis Antiphishing toolbar integrated into yo
35. Detection rates are low and there are no false positives Managing Trusted Untrusted Applications You can add applications you know and trust to the list of trusted applications These applications will no longer be checked by Active Virus Control and will automatically be allowed access The applications for which rules have been created are listed in the Exclusions table The path to the application and the action you have set for it Allowed or Blocked is displayed for each rule To change the action for an application click the current action and select the other action from the menu To manage the list use the buttons placed above the table Antivirus 118 Acronis Backup and Security 2010 Add add a new application to the list Remove remove an application from the list Edit edit an application rule 17 1 4 Disabling Real time Protection If you want to disable real time protection a warning window will appear You must confirm your choice by selecting from the menu how long you want the real time protection to be disabled You can disable real time protection for 5 15 or 30 minutes for an hour permanently or until the system restart Warning This is a critical security issue We recommend you to disable real time protection for as little time as possible If real time protection is disabled you will not be protected against malware threats 17 1 5 Configuring Antiphishing Protection Acronis
36. Encryption enables you to create encrypted password protected logical drives or vaults on your computer where you can securely store your confidential and sensitive documents The data stored on the vaults can only be accessed by users who know the password The password allows you to open store data on and close a vault while maintaining its security While a vault is open you can add new files access current files or change them Physically the vault is a file stored on the local hard drive having the bvd extension Although the physical files representing the vaulted drives can be accessed from a different operating system such as Linux the information stored on them cannot be read because it is encrypted To manage the file vaults on your computer go to Encryption gt File Encryption in Expert Mode Encryption 225 Acronis Backup and Security 2010 V File Encryption is enabled File Vaults detected on this computer QB P potismam File Vault Status Drive Letter Full Path Privacy Control Firewall gt 3 gt gt Parentalontrol important Opened G D limportant bvd CC NEN vulnerability a Encryption n File Vault Content gt Game Laptop Mode Full Path na eee gt Home Network gt Update gt Registration To find out more about each option displayed in the Acronis Backup and Security User Interface ple
37. MSN Messenger To configure Keywords Control for a specific user account click the Modify button corresponding to that user account and click the Keywords tab ror 0 Sas Web webtimiter Applications Keywords Messaging Enable Keywords Control Please enter the keywords you want Acronis to block An website e mail or instant message will not be displayed if it includes a restricted keyword Candi E E Match whole words Keyword Control blocks access to web pages or e mails containing specific words Keywords Control Select the Enable Keywords Control check box if you want to use this control feature 19 6 1 Creating Keywords Control Rules To block a word or phrase follow these steps 1 Click Block Keyword A new window will appear Parental Control 183 Acronis Backup and Security 2010 Keyword Information Keyword data iv Match whole words Choose the traffic type urre POPS Instant Messaging Add words to this list that will be blocked in e mails or websites Specify Keyword 2 Type the word or phrase you want to block in the edit field If you want only whole words to be detected select the Match whole words check box 3 Select the traffic type Acronis Backup and Security 2010 should scan for the specified word Option Description HTTP Web page
38. Preventive security tasks you need to perform An example of such a task is scanning your computer It is recommended that you scan your computer at least once a week Acronis Backup and Security 2010 will automatically do that for you in most cases However if you have changed the scanning schedule or if the schedule is not completed you will be notified about this issue When fixing such issues a wizard helps you successfully complete the task Fixing Issues 33 Acronis Backup and Security 2010 System vulnerabilities Acronis Backup and Security 2010 automatically checks your system for vulnerabilities and alerts you about them System vulnerabilities include the following gt weak passwords to Windows user accounts gt outdated software on your computer gt missing Windows updates gt Windows Automatic Updates is disabled When such issues are to be fixed the vulnerability scan wizard is started This wizard assists you in fixing the detected system vulnerabilities For detailed information please refer to section Vulnerability Check Wizard p 54 7 2 Configuring Issue Tracking The issue tracking system is pre configured to monitor and alert you about the most important issues that may affect the security of your computer and data Additional issues may be monitored based on the choices you make in the configuration wizard when you configure your usage profile Besides the issues monitored by default there
39. Security 2010 NEN ML a V Exclusions are enabled List of objects excluded from scanning Files and Folders Parental Control Privacy Control Firewall Vulnerability Encryption gt Game Laptop Mode gt Home Network gt Update gt Registration To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Exceptions You can see the objects files folders extensions that are excluded from scanning For each object you can see if it is excluded from on access on demand scanning or both Note The exceptions specified here will NOT apply for contextual scanning Contextual scanning is a type of on demand scanning you right click the file or folder you want to scan and select Scan with Acronis Backup and Security To remove an entry from the table select it and click the Delete button To edit an entry from the table select it and click the Edit button A new window will appear where you can change the extension or the path to be excluded and the type of scanning you want them to be excluded from as needed Make the necessary changes and click OK Note D You can also right click an object and use the options on the shortcut menu to edit or delete it Antivirus 145 Acronis Backup and Securit
40. Select files Select the files to be removed and click Next Step 4 5 Summary This is where you can review chosen operations Wizards 69 Acronis Backup and Security 2010 Please review the selected operations and click Next if you wish to continue You can click Back if you want to change anything Operation Remove 1 file from File Vault important D important byd Opened on G File Vault Wizard Removes Files from Vault Summary Click Next Step 5 5 Results This is where you can view operation result Wizards 70 Acronis Backup and Security 2010 Display Operation Results Remove Files from File Vault important D important byd The operation succeeded File Vault Wizard Removes Files from Vault Results Click Finish 10 4 3 View File Vault This wizard helps you open a specific file vault and view the files it contains Step 1 4 Select Vault Here you can specify the vault to view files from Wizards 71 Acronis Backup and Security 2010 Display File Vault Content Select File Vault Acronis Backup and Security File Vault Functions similar to bank vaults you choose what you want to secure you create a vault with a password you deposit and then you close the vault If this is the first time you use Acronis Backup and Security File Encryption you will have to create a new File Vault Please choose one of the
41. Spammers list all e mail messages coming from yahoo com addresses will be marked as spam To delete an item from the list select it and click the Remove button To delete all entries from the list click the Clear list button and then Yes to confirm You can save the Spammers list to a file so that you can use it on another computer or after reinstalling the product To save the Spammers list click the Save button and save it to the desired location The file will have a bwl extension To load a previously saved Spammers list click the Load button and open the corresponding bwl file To reset the content of the existing list when loading a previously saved list select Overwrite the current list Click Apply and OK to save and close the Spammers list Important A If you want to reinstall Acronis Backup and Security 2010 it s a good idea to save the Friends Spammers lists before and after the reinstallation process is over you may load them 18 3 Settings To configure the antispam settings and filters go to Antispam gt Settings in Expert Mode Antispam 166 Acronis Backup and Security 2010 Antispam Settings v Mark spam messages in subject v Mark phishing messages in subject antispam basi Artspan Piters v Enable Friends Spammers lists jatena control v Automatically add recipients to Friends list Privacy Control v Automatically add to Friends list MALLA v Automatically add to Spamm
42. Vault and click Close Acronis Backup and Security 2010 will immediately inform you about the result of the operation If an error has occurred use the error message to troubleshoot the error Click OK to close the window Note If several vaults are open you may want to use the Acronis Backup and Security 2010 Expert Mode interface If you go to Encryption File Encryption tab you can see a table which provides information on the existing vaults This information includes whether the vault is open and if so the drive letter it was assigned 4 Add to File Vault Before you can add files or folders to a vault you must open the vault Once a vault is open you can easily store files or folders inside it using the contextual menu Right click the file or folder you want to copy to a vault point to Acronis Backup and Security File Vault and click Add to File Vault If only one vault is open the file or folder is copied directly to that vault If several vaults are open you will be prompted to choose the vault to copy the item to Select from the menu the drive letter corresponding to the desired vault and click OK to copy the item You can also use the virtual disk drive corresponding to the vault Follow these steps Integration into Windows Contextual Menu 257 Acronis Backup and Security 2010 1 Open My Computer click the EEZ Windows Start menu and then My Computer 2 Enter the virtual disk drive correspondin
43. account on the system The installer has detected Acronis Backup and Security 2010 was previously a previous Acronis Backup installed on your system but the installation was not and Security 2010 product completely removed This condition blocks a new that was not uninstalled installation of Acronis Backup and Security 2010 properly Troubleshooting 286 Acronis Backup and Security 2010 Error Description amp Solution The Acronis Backup and Security 2010 product is not compatible with your operating system The installation file is designed for a different type of processor 33 1 2 Failed Installation To overcome this error and install Acronis Backup and Security 2010 follow these steps 1 Contact the Acronis Inc technical support as described in Support p 301 and ask for the uninstall tool 2 Run the uninstall tool using administrator privileges 3 Restart your computer 4 Start the setup wizard again to install Acronis Backup and Security 2010 You are trying to install Acronis Backup and Security 2010 on an unsupported operating system Please check the System Requirements p 2 to find out the operating systems you can install Acronis Backup and Security 2010 on If your operating system is Windows XP with Service Pack 1 or without any service pack you can install Service Pack 2 or higher and then run the setup wizard again If you get such an error you are trying to run an incorr
44. acknowledge the addresses added to the Spammers list Select Don t show this message again and click OK Troubleshooting 297 Acronis Backup and Security 2010 If you are using a different mail client you can manually add spammers to the Spammers list from the Acronis Backup and Security 2010 interface It is convenient to do this only when you have received several spam messages from the same e mail address Follow these steps 1 Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode Click Antispam on the left side menu Click the Status tab Click Manage Spammers A configuration window will appear U AeA UC N Type the spammer s e mail address and click the button to add the address to the Spammers List 6 Click OK to save the changes and close the window Increase Antispam Protection Level To increase the antispam protection level follow these steps 1 Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode 2 Click Antispam on the left side menu 3 Click the Status tab 4 Move the slider higher on the scale Retrain Learning Engine Bayesian Before training the Learning Engine Bayesian prepare a folder containing only SPAM messages and another one containing only legitimate messages The Learning Engine will analyze them and learn the characteristics that define the spam or legitimate messages that you usually receive In or
45. administrator account to access the shared printer gt Permissions are set for the shared printer to allow access to specific computer and users only If you are sharing your printer check the permissions set for the printer to see if the user on the other computer is allowed access to the printer If you are trying to connect to a shared printer check with the user on the other computer if you have permission to connect to the printer gt The printer connected to your computer or to the other computer is not shared gt The shared printer is not added on the computer Note o To learn how to manage printer sharing share a printer set or remove permissions for a printer connect to a network printer or to a shared printer go to the Windows Help and Support Center in the Start menu click Help and Support If you still cannot access the Wi Fi network printer most likely this is not caused by the Acronis Backup and Security 2010 firewall on your computer Access to the Wi Fi network printer may be restricted to specific computers or users only You should check with the administrator of the Wi Fi network if you have permission to connect to that printer If you suspect the problem is with the Acronis Backup and Security 2010 firewall you can contact Acronis Inc for support as described in section Support p 301 33 3 2 Safe Network Solution It is recommended that you use this solution only for home or office Wi Fi n
46. and Security 2010 window indicates that the Acronis Backup and Security 2010 services are not responding The error may be caused by one of the following conditions an important update is being installed Troubleshooting 288 Acronis Backup and Security 2010 temporary communication errors between the Acronis Backup and Security 2010 services some of the Acronis Backup and Security 2010 services are stopped other security solutions running on your computer at the same time with Acronis Backup and Security 2010 viruses on your system affect the normal operation of Acronis Backup and Security 2010 To troubleshoot this error try these solutions 1 Wait a few moments and see if anything changes The error may be temporary 2 Restart the computer and wait a few moments until Acronis Backup and Security 2010 is loaded Open Acronis Backup and Security 2010 to see if the error persists Restarting the computer usually solves the problem 3 Check if you have any other security solution installed as they may disrupt the normal operation of Acronis Backup and Security 2010 If this is the case we recommend you to remove all of the other security solutions and then reinstall Acronis Backup and Security 2010 4 lf the error persists there may be a more serious problem for example you may be infected with a virus that interferes with Acronis Backup and Security 2010 Please contact Acronis Inc for support as descri
47. are several other issues you can be informed about You can configure the tracking system to best serve your security needs by choosing which specific issues to be informed about You can do that either in Intermediate Mode or in Expert Mode In Intermediate Mode the tracking system can be configured from separate locations Follow these steps 1 Go to the Security Parental or File Vault tab 2 Click Configure Status Alerts 3 Select the check boxes corresponding to the items you want to be monitored For detailed information please refer to the Intermediate Mode p 79 part of this user guide In Expert Mode the tracking system can be configured from a central location Follow these steps 1 Go to General Dashboard 2 Click Configure Status Alerts 3 Select the check boxes corresponding to the items you want to be monitored For detailed information please refer to chapter Dashboard p 101 Fixing Issues 34 Acronis Backup and Security 2010 8 Configuring Basic Settings You can configure the main product settings including changing the user interface view mode from the basic settings window To open it do any of the following Open Acronis Backup and Security 2010 and click the Settings button in the upper right corner of the window Right click the Acronis icon amp in the system tray and select Basic Settings Note To configure the product settings in detail use the Expert Mode interfa
48. by the heuristic filter A Spam score will be added to the e mail If the aggregate score URL score heuristic score Bayesian score exceeds the SPAM score for a message set by the user in the Status section as a tolerance level the message is considered SPAM 18 1 3 Antispam Updates Every time you perform an update new image signatures will be added to the Image filter new links will be added to the URL filter new rules will be added to the NeuNet Heuristic filter This will help increase the effectiveness of your Antispam engine To protect you against spammers Acronis Backup and Security 2010 can perform automatic updates Keep the Automatic Update option enabled 18 2 Status To configure the Antispam protection go to Antispam Status in Expert Mode Antispam 160 Acronis Backup and Security 2010 Antispam is enabled Friends list O item s 7 77 NN Parental Control Spammers list O item s Privacy Control Protection Level Aggressive MODERATE TO AGGRESSIVE This is the recommended option Use this option if you receive high volumes of spam regularly May produce some false positives legitimate mail incorrectly tagged as spam Configuring the Friends Spammers lists and training the intelligent spam filter will help reduce the number of Encryption false positives AAAA Permissive Game Laptop Mode Home Network Firewall Vulnerability Moderate
49. cases it is accurate Disk drive It s a machine that reads data from and writes data onto a disk A hard disk drive reads and writes hard disks A floppy drive accesses floppy disks Disk drives can be either internal housed within a computer or external housed in a separate box that connects to the computer Download To copy data usually an entire file from a main source to a peripheral device The term is often used to describe the process of copying a file from an online service to one s own computer Downloading can also refer to copying a file from a network file server to a computer on the network E mail Electronic mail A service that sends messages on computers via local or global networks Events An action or occurrence detected by a program Events can be user actions such as clicking a mouse button or pressing a key or system occurrences such as running out of memory False positive Occurs when a scanner identifies a file as infected when in fact it is not Glossary 303 Acronis Backup and Security 2010 Filename extension The portion of a filename following the final point which indicates the kind of data stored in the file Many operating systems use filename extensions e g Unix VMS and MS DOS They are usually from one to three letters some sad old OSes support no more than three Examples include c for C source code ps for PostScript txt for arbitrary text Heuristic IP A
50. click Add Selected Paths c program files common Files Above you can browse for the path that you want to exclude from scanning Please make sure that you click Add after you choose an excluded path file or folder You can add multiple items to this list Please choose the exclusions For the scanning process carefully and remember that it is not recommended to define exclusions Excluded Paths To specify the paths to be excluded from scanning use either of the following methods e Click Browse select the file or folder that you want to be excluded from scanning and then click Add Type the path that you want to be excluded from scanning in the edit field and click Add Note If the provided path does not exist an error message will appear Click OK and check the path for validity The paths will appear in the table as you add them You can add as many paths as you want To remove an entry from the table select it and click the Delete button Click Next Antivirus 147 Acronis Backup and Security 2010 Step 3 4 Select Scanning Type a ER E Ac Backup and Se Acronis Backup and Security Exclusions Wizard Please choose the scan type Please choose the type of scan exclusion that will be applied to the selected exceptions on demand on access or both Click the text in each cell in the right column of the table below and select the option that be
51. computer Depending on the usage profile the product interface is organized to allow easy access to your preferred tasks To reconfigure the usage profile click Reconfigure Profile and follow the configuration wizard Configuring Basic Settings 36 Acronis Backup and Security 2010 8 2 Security Settings In this area you can enable or disable product settings that cover various aspects of computer and data security The current status of a setting is indicated using one of these icons Green circle with a check mark The setting is enabled Red circle with an exclamation mark The setting is disabled To enable disable a setting select clear the corresponding Enable check box Warning Use caution when disabling real time antivirus protection firewall or automatic update Disabling these features may compromise your computer s security If you really need to disable them remember to re enable them as soon as possible The entire list of settings and their description is provided in the following table Setting Description Antivirus Real time protection ensures that all files are scanned as they are accessed by you or by an application running on this system Automatic Update Automatic update ensures that the newest Acronis Backup and Security 2010 product and signature files are downloaded and installed automatically on a regular basis Vulnerability Check Automatic vulnerability check ensures that cr
52. configuration window To delete a rule select it and click the Delete button You must also select what action Acronis Backup and Security 2010 Parental Control should take on IM contacts for which no rules have been created Select Block or Allow IM with all the contacts except the ones in the list Parental Control 186 Acronis Backup and Security 2010 20 Privacy Control Acronis Backup and Security 2010 monitors dozens of potential hotspots in your system where spyware might act and also checks any changes made to your system and software It is effective in blocking Trojan horses and other tools installed by hackers who try to compromise your privacy and send your personal information like credit card numbers from your computer to the hacker 20 1 Privacy Control Status To configure the Privacy Control and to view information regarding its activity go to Privacy Control gt Status in Expert Mode NL ien Rep General MM Privacy Control is enabled Antivirus Identity Control is not configured Antispam Protection Level Parental Control Domwev mti Bases x Identity Control is enabled Firewall Defaut Registry Control is disabled ia efaul Cookie Control is disabled Vulnerability Script Control is disabled Encryption Permissive Game Laptop Mode custom tever Default Level Home Network Privacy Control Statistics Update Identity information blocked 0
53. configuring a new scan task you can use the contextual menu This is called contextual scanning Right click the file or folder you want to be scanned and select Scan with Acronis open Backup and Security The Antivirus Scan Explore wizard will appear and guide you through the Search Sharing and Security scanning process Scan with Acronis Backup and Security dc eae E You can modify the scan options and see the Send To gt Acronis Backup and Security Fie Vau gt report files by accessing the Properties cut window of the Contextual Menu Scan task Copy Create Shortcut Delete Rename Properties Contextual Scan Drag amp Drop Scanning Drag the file or folder you want to be scanned and drop it over the Scan Activity Bar as shown below Antivirus 136 Acronis Backup and Security 2010 E40 Zone Met Zone E Lu Meine Drop File The Antivirus Scan wizard will appear and guide you through the scanning process Manual Scanning Manual scanning consists in directly selecting the object to be scanned using the Acronis Manual Scan option from the Acronis Backup and Security 2010 program group in the Start Menu Note 9 Manual scanning is very useful as it can be performed when Windows works in Safe Mode too To select the object to be scanned by Acronis Backup and Security 2010 in the Windows Start menu follow the path Sta
54. ek Local Area Connection Registration To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Network The columns in the Network Configuration table provide detailed information on the network you are connected to Adapter the network adapter your computer uses to connect to the network or the Internet Trust Level the trust level assigned to the network adapter Depending on the network adapter configuration Acronis Backup and Security 2010 may automatically assign the adapter a trust level or prompt you for more information Stealth Mode whether you can be detected by other computers Firewall 208 Acronis Backup and Security 2010 Generic Profile whether generic rules are applied to this connection Addresses the IP address configured on the adapter Gateways the IP address your computer uses to connect to Internet 21 2 1 Changing the Trust Level Acronis Backup and Security 2010 assigns each network adapter a trust level The trust level assigned to the adapter indicates how trustworthy the respective network IS Based on the trust level specific rules are created for the adapter regarding how the system and Acronis Backup and Security 2010 processes access the network and the Internet You can see the trust level c
55. erectae Feb ht acu uni Adina eani tege rae 195 20 4 Cookle Control 22r xi ktm bite aid Eee donde KORR dida dis 197 20 4 1 Config ratiom WINdOW ducentis tre Sa tenth boton gr Eh reg ni 199 20 5 SCHPE COMM fe eoe terrd end osi pntant those e eint e aid dol re trn hot 201 205 1 Configutratiom WIDOOW sen src pan se eorr hone x 202 21 Firewall 1 52 ena tiu eiae Rc a uade earl can dr f 204 21 5etthgsosnuon conc stern eR are ND en a PD ed es 204 21 1 1 Setting the Default ACCION rercr eere DRRr apin o aay 205 21 1 2 Configuring Advanced Firewall Settings 0 c cee eee 206 21 2 NeEWOILK in iener au oan neta adir tape edd E atado UE ate Race ae 208 21 2 1 Changing the Trust Level oio dres tema n th etate em Dese ar 209 21 2 2 Configuring the Stealth Mode 0 rape eE ih 209 21 2 3 Configuring Generic Settings arceri errre reep pa eo 210 21 2 4 Network ZONES iui nena eco teta es ees de aa Rd lp dba or 210 21 3 RUGS ciisure caput aces dade bap dedor ase UG ae epi ad are a asd daca dap p 211 21 3 1 Adding Rules Automatically 0 cece eee 213 vi Acronis Backup and Security 2010 21 3 2 Deleting and Reseting Rules ro terre aug a tangas tiaras PY are 213 21 3 3 Creating and Modifying Rules verse pr gases IR repa rio gars 213 21 3 4 Advanced Rule Management 0 00 0 eee eee 217 21 4 Connection CODLEO xc enema n e cete ate dn e A C RU Kale ROE ini 218 22 VUIMEKA
56. first check your system to validate the installation If the installation is validated the setup wizard will appear The following image shows the setup wizard steps if Acronis Backup and Security 2010 Setup amp 4 Acronis Choose Setup Type Choose the sstup type that best suts your needs Typical BP siste est comen proca sires Recommended or Hees Custom Alcustho user to configure the installation optiens andthe instelltion path Reconimended for advanced users if Acronis Backup and Security 2010 Setup security 2010 Setup Completing the Acronis Backup and Security 2010 Setup Wizard Clckthe Finish button to exit the Setup Wizard ick Instal to begin the ni 9 Installation Steps Follow these steps to install Acronis Backup and Security 2010 1 Click Next You can cancel installation anytime you want by clicking Cancel Acronis Backup and Security 2010 alerts you if you have other antivirus products installed on your computer Click Remove to uninstall the corresponding product If you want to continue without removing the detected products click Next Installing Acronis Backup and Security 2010 5 Acronis Backup and Security 2010 Warning It is highly recommended that you uninstall any other antivirus products detected before installing Acronis Backup and Security 2010 Running two or more antivirus products at the same time on a computer usually rende
57. from this list the Folders that include valid e mails Train Bayesian Filter with Legitimate Mail Please select a folder that contains legitimate e mail messages These messages will be used to train the antispam filter There are two advanced options under the directory list Include all subfolders to include the subfolders to your selection Automatically add to Friends list to add the senders to the Friends list If you want to skip this configuration step select Skip this step Click Next to continue Integration into Mail Clients 268 Acronis Backup and Security 2010 30 1 5 Step 5 6 Train Bayesian Filter with Spam Train the Bayesian Filter on Existing E mails You can choose a specific Folder to be used by the Learning Bayesian Filter as reference for spam S Outlook Express 3 Local Folders 3 Inbox 3 Outbox E Sent Iter eleted D 3 Drafts V Include all subfolders iv Automatically add to Spammers list when clicking Is Spam C skip this step To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Train Bayesian Filter with Spam Please select a folder that contains spam e mail messages These messages will be used to train the antispam filter Important Please make sure that the folder
58. galleries IM Instant messaging applications Search Engines Search engines and search portals Regional TLD Websites that have a domain name outside your region News Online newspapers Parental Control 174 Acronis Backup and Security 2010 9 Teenager Profile Categories includes content that may be considered safe for children between 14 and 18 years old Category Description Web Proxy Blocker Websites used to mask the URL of a requested website Tabloids Online magazines Gambling Online casinos betting websites websites offering betting tips betting forums etc Online Shopping Online shops and stores Social Networking Social networking websites Adult Profile Categories includes content that is inappropriate for children and teenagers Category Description Pornography Websites hosting pornographic content Hate Violence Racism Websites hosting violent or racist content promoting Narcotics terrorism or narcotics use Drugs Alcohol Cigars Websites selling or advertising drugs alcohol or tobacco products Illegal Activities Websites that promote piracy or host pirated content Online Payment Web forms for online payment and checkout sections of online stores The user can browse online stores but attempts to purchase are blocked Online Dating Adult dating websites with chat video or photo sharing Click Apply to save the categories of web content blocked for the user 19 2 Mon
59. it and an e mail message when you receive one Note 9 Real time protection is also referred to as on access scanning files are scanned as the users access them On demand scanning allows detecting and removing the malware that already resides in the system This is the classic scan initiated by the user you choose what drive folder or file Acronis Backup and Security 2010 should scan and Acronis Backup and Security 2010 scans it on demand The scan tasks allow you to create customized scanning routines and they can be scheduled to run on a regular basis 17 1 Real time Protection Acronis Backup and Security 2010 provides continuous real time protection against a wide range of malware threats by scanning all accessed files e mail messages and the communications through Instant Messaging Software applications ICQ NetMeeting Yahoo Messenger MSN Messenger Acronis Backup and Security 2010 Antiphishing prevents you from disclosing personal information while browsing the Internet by alerting you about potential phishing web pages To configure real time protection and Antiphishing protection go to Antivirus gt Shield in Expert Mode Antivirus 110 Acronis Backup and Security 2010 ome ius con Exchsions Quarantine Real time protection is enabled Last system scan never inten Parental Control Protection Level tenbrivacy Control Aggressive DEFAULT Standard security low use of resources F
60. method of protecting your data They can only be started from the Intermediate Wizards 60 Acronis Backup and Security 2010 Mode interface of Acronis Backup and Security 2010 the File Storage tab as follows Add File to Vault starts the wizard that allows you to store your important files documents privately by encrypting them in special vaulted drives Remove Vault Files starts the wizard that allows you to erase data from the file vault e View File Vault starts the wizard that allows you to view the content of your file vaults Lock File Vault starts the wizard that allows you to lock an open file vault in order to protect its content 10 4 1 Add Files to Vault This wizard helps you create a file vault and add files to it in order to safely store them on your computer Step 1 6 Select Target Here you can specify the files or folders to be added to vault Add Files to Vault Add Files to Vault Please click on Add target to select which files must be secured in the File Vault Please note that the Files will not be deleted from your hard drive Only a copy of these files will be stored in an encrypted location ww D important files Remove Click Add Target select the file or folder that you want to add and click OK The path to the selected location will appear in the Path column If you change your mind about the location just click the Remove butt
61. must provide your personal information Although they seem to be legitimate the e mail and the web page the misleading link directs you to are fake If you click the link in the e mail and submit your personal information on the fake web page you will disclose this information to the malicious persons who organized the phishing attempt If appropriate identity protection rules are in place you cannot submit personal information such as your credit card number on a web page unless you have explicitly defined an exception for the respective web page To configure Identity Control go to Privacy Control gt Identity in Expert Mode Privacy Control 189 Acronis Backup and Security 2010 EL Identity o Resistry Cookie Sint v Identity Control b Total attempts blocked 0 Antispam o Parental Control Rule Name Rule Type Web HTTP E mail SMTP IM Match Whole Words Match Case Description gt Firewall gt Vulnerability gt Encryption gt Game Laptop Mode gt Home Network Identity Control Rules for restricted users only gt Update gt Registration Rule Created By eo Identity Control is enabled To be protected against personal information thefts you have to configure Acronis Backup and Security to filter e mail web and IM for your personal information Identity Control If you want to use Identity C
62. not activated the product in that timeframe it will stop working When you purchase the product you will receive a 16 character serial number either with the box or by e mail The 64 character serial number required for product activation will be sent to your e mail address after you enter your 16 character serial number on the registration Web page Be aware that your 1 year product subscription starts from the moment the 64 character serial number is sent After the subscription period ends your license will expire and you will not be able to use the product To unlock the product you need to buy a new license A new 16 character serial number will be sent to you by e mail and you will need to perform the activation procedure once again Step by Step Activation When you launch the program for the first time it will ask whether you have the 64 character serial number Case 1 If you have the 64 character serial number 1 Click the Yes I Have button 2 On the next page paste the serial number in the appropriate box by using the CTRL V key combination 3 Click the Activate button Case 2 If you do not have the 64 character serial number but you have the 16 character serial number 1 Click the Get Serial Number button 2 Onthe Web site enter your Acronis account information your 16 character serial number and e mail address A message with the 64 character serial number will be sent to the e mail address you have spe
63. on Acronis Backup and Security 2010 will not update if the game mode is turned on In this way you can minimize the product s influence on system performance during games 26 2 5 Managing Proxies If your company uses a proxy server to connect to the Internet you must specify the proxy settings in order for Acronis Backup and Security 2010 to update itself Otherwise it will use the proxy settings of the administrator that installed the product or of the current user s default browser if any a Note The proxy settings can be configured only by users with administrative rights on the computer or by power users users who know the password to the product settings To manage the proxy settings click Proxy Settings A new window will appear Proxy Detected at Install Time Address Default Browser Proxy Addres Username Password Proxy Manager There are three sets of proxy settings Proxy Detected at Install Time proxy settings detected on the administrator s account during installation and which can be configured only if you are logged on to that account If the proxy server requires a username and a password you must specify them in the corresponding fields Update 250 Acronis Backup and Security 2010 Default Browser Proxy proxy settings of the current user extract
64. or accepts any responsibility for the content of the third party site Trademarks Trademark names may appear in this book All registered and unregistered trademarks in this document are the sole property of their respective owners and are respectfully acknowledged Acronis Backup and Security 2010 Table of Contents PrefatCe eerie er ex doe Ra X RHET RETE RYE ER X RE REED rg ix 1 Conventions Used in This BOOK 55e ren hee DEre tm ente eret Dn ene ix 1 1 Iypographical Conventlors u e va vere Fer eres pa wor EY OR qp ERE ix 1 2 Admonitions uinea qan En RR a SR HOP UR e BY eatin Re RC Mele aeree ix 2 BOOK SMU CLUE ooo seen tq DR YI RE enon ve apne ME Sabah DU debe i ne PO REA E x Installation and Removal iiec rei apr Er eciescieenns 1 1 System Requirements ccc cece cece essen eee eteeeeeeneeeenenanaes 2 1 1 Minimal System Requirements genie agin ena ae adie nee PERRO 2 1 2 Recommended System Requirements 000s 2 1 3 Supported Software ancra ere eine ace tm eere diete eroi a ate eee e 2 2 Preparing for Installation rr e certe ent reete 4 3 Installing Acronis Backup and Security 2010 sssssssss 5 4 Activating the Product cccecee cee ee sees eee teeeeeeeeeeenenenes 8 5 Repairing or Removing Acronis Backup and Security 2010 10 fi n pee qi P P ll JEO TJI 12 6 1 Opening Acronis Backup and Security 2010 0 eee eee ee 12 6 2
65. rootkits gt When the Gamer profile is selected the Turn On Off Game Mode button allows you to enable disable Game Mode Game Mode temporarily modifies protection settings so as to minimize their impact on system performance gt When the Custom profile is selected the Update Now button starts an immediate update A new window will appear where you can see the update status If you want to switch to a different profile or edit the one you are currently using click the profile and follow the configuration wizard Dashboard 81 Acronis Backup and Security 2010 12 Security Acronis Backup and Security 2010 comes with a Security module that helps you keep your Acronis Backup and Security 2010 up to date and your computer virus free To enter the Security module click the Security tab SECURITY Status This PC has never been scanned for viruses Update status is protected C Firewall status is protected 9 Antispam status is protected iA vulnerability Scan Dro EE The security module displays the status of components such as antivirus antiphishing firewall antispam privacy vulnerability check and update modules together with links to antivirus update and vulnerability check tasks Security The Security module consists of two sections Status Area Displays the current status of all monitored security components and allows you to choose which of the components shou
66. rule based method of identifying new viruses This method of scanning does not rely on specific virus signatures The advantage of the heuristic scan is that it is not fooled by a new variant of an existing virus However it might occasionally report suspicious code in normal programs generating the so called false positive Internet Protocol A routable protocol in the TCP IP protocol suite that is responsible for IP addressing routing and the fragmentation and reassembly of IP packets Java applet A Java program which is designed to run only on a web page To use an applet on a web page you would specify the name of the applet and the size length and width in pixels that the applet can utilize When the web page is accessed the browser downloads the applet from a server and runs it on the user s machine the client Applets differ from applications in that they are governed by a strict security protocol For example even though applets run on the client they cannot read or write data onto the client s machine Additionally applets are further restricted so that they can only read and write data from the same domain that they are served from Macro virus Atype of computer virus that is encoded as a macro embedded in a document Many applications such as Microsoft Word and Excel support powerful macro languages These applications allow you to embed a macro in a document and have the macro execute each time the documen
67. the following topics in this chapter To completely block access to the internet click the Block Internet button 19 1 1 Protecting Parental Control Settings If you are not the only person with administrative rights using this computer it is recommended that you protect your Parental Control settings with a password By setting a password you will prevent other users with administrative rights from changing the Parental Control settings that you configured for a specific user Acronis Backup and Security 2010 will ask you by default to set a password when enabling Parental Control To be the only one who can make changes to the Parental Control settings we recommend that you enable password protection This password will only be used to protect the Parental Control module You can set a general password For your Acronis settings by first changing the settings to Expert Mode clicking to the settings tab and clicking Enable password protection for product settings Would you like to set a password now Password Retype password The password must be at least 8 characters long LJ Don t ask for a password when enabling Parental Control Set Password Protection Parental Control 172 Acronis Backup and Security 2010 To set the password protection do the following 1 Type the password in the Password field 2 Type the password again in the Retype Password field to confi
68. the task and then click Properties You can also double click the task Note 9 For more information on viewing logs and the View Logs tab please refer to Viewing Scan Logs p 143 Configuring Scan Settings To configure the scanning options of a specific scan task right click it and select Properties The following window will appear Antivirus 124 Acronis Backup and Security 2010 ewe Paths Schedder emis Task Properties Task name Last run never Scheduled No Scanning Options Aggressive CUSTOM Recommended For expert users Med Scans all files aaun Scans for viruses and spyware Scans archives ur we ann EJ Run the task with low priority EJ Minimize Scan Wizard to system tray E Permissive 1f no threats are found take this action Show summary window v Overview Here you can see information about the task name last run and schedule status and set the scan settings Choosing Scan Level You can easily configure the scan settings by choosing the scan level Drag the slider along the scale to set the appropriate scan level There are 3 scan levels Protection level Description Permissive Offers reasonable detection efficiency The resource consumption level is low Only programs are scanned for viruses Besides the classical signature based scan the heuristic analysis is also used Medium Offers good de
69. the vault in the table and select Lock Right click the corresponding virtual disk drive from My Computer point to Acronis Backup and Security File Vault and select Lock Acronis Backup and Security 2010 will immediately inform you about the result of the operation If an error has occurred use the error message to troubleshoot the error Click OK to close the window 23 2 4 Changing Vault Password The vault must be locked before you can change its password To change the password of a vault use any of these methods Select the vault from the table and click Change password Right click the vault in the table and select Change password Right click the vault file on your computer point to Acronis Backup and Security File Vault and select Change vault password A new window will appear w Change the current password for the File Vault D important byd Old Password New Password Confirm New Password The password must be at least 8 characters long Change the password for the selected vault Change Vault Password Proceed as follows 1 Type the current password of the vault in the Old password field 2 Type the new password of the vault in the New password and Confirm new password fields Encryption 229 Acronis Backup and Security 2010 Note The password must have at least 8 characters For a strong password use a com
70. to configure and use all Acronis Backup and Security 2010 modules so as to efficiently protect your computer against all kind of threats malware spam hackers innapropriate content and so on Integration into Windows and Third Party Software Shows you how to use the Acronis Backup and Security 2010 options on the Windows contextual menu and the Acronis toolbars integrated into supported third party programs How To Provides procedures to quickly perform the most common tasks in Acronis Backup and Security 2010 Troubleshooting and Getting Help Where to look and where to ask for help if something unexpected appears Glossary The Glossary tries to explain some technical and uncommon terms you will find in the pages of this document Preface x Acronis Backup and Security 2010 Installation and Removal Acronis Backup and Security 2010 1 System Requirements You may install Acronis Backup and Security 2010 only on computers running the following operating systems Windows XP 32 64 bit with Service Pack 2 or higher Windows Vista 32 64 bit or Windows Vista with Service Pack 1 or higher Windows 7 32 64 bit Before installation make sure that your computer meets the minimum hardware and software requirements Note 9 To find out the Windows operating system your computer is running and hardware information right click My Computer on the desktop and then select Properties from the menu 1 1 Minimal Sy
71. to enter the password for this object skip this object Select this option to skip scanning this archive do not want to enter the password for any object skip all password protected objects Select this option if you do not want to be bothered about password protected archives Acronis Backup and Security 2010 will not be able to scan them but a record will be kept in the scan log Click OK to continue scanning Stopping or pausing the scan You can stop scanning anytime you want by clicking Stop amp Yes You will go directly to the last step of the wizard To temporarily stop the scanning process just click Pause You will have to click Resume to resume scanning 10 1 2 Step 2 3 Select Actions When the scanning is completed a new window will appear where you can see the scan results Wizards 43 Acronis Backup and Security 2010 Antivirus Scan Results Summary Below you can find the results summary For the current scan task Solved issues 0 o 1threat s affecting 1 object s require s your attention Take an overall action for all unresolved items or select individually the action for each item EICAR Test File not a virus TOTAN 1 issue left disinfection Failed Move to quarantine Acronis Backup and Security has detected and blocked viruses on your computer This is the list of threats Please click the virus name to see its corresponding list of infected items Actions
72. toolbar Antispam click Manage Friends or click the Friends button 162 Acronis Backup and Security 2010 amp E mail address O Domain name a Overwrite the current list i e address domain Remove iQ Clear List Save Fr Load To configure the Antispam filter please add here e mail addresses or domain names that you consider not to be spam Acronis Backup and Security will allow messages received from those addresses and access to the specified sites Friends List Here you can add or remove entries from the Friends list If you want to add an e mail address check the E mail address option type in the address and click 31 The address will appear in the Friends list Important Syntax name domain com If you want to add a domain check the Domain name option type in the domain and click amp The domain will appear in the Friends list Important Syntax domain com domain com and domain com all the received e mail messages from domain com will reach your Inbox regardless of their content e domain all the received e mail messages from domain no matter the domain suffixes will reach your Inbox regardless of their content com all the received e mail messages having the domain suffix com will reach your Inbox regardless of their content To delete an item from the list select it and click the Remove butt
73. tray Introduced with Windows 95 the system tray is located in the Windows taskbar usually at the bottom next to the clock and contains miniature icons for easy access to system functions such as fax printer modem volume and more Double click or right click an icon to view and access the details and controls TCP IP Transmission Control Protocol Internet Protocol A set of networking protocols widely used on the Internet that provides communications across interconnected networks of computers with diverse hardware architectures and various operating systems TCP IP includes standards for how computers communicate and conventions for connecting networks and routing traffic Trojan A destructive program that masquerades as a benign application Unlike viruses Trojan horses do not replicate themselves but they can be just as destructive One of the most insidious types of Trojan horse is a program that claims to rid your computer of viruses but instead introduces viruses onto your computer The term comes from a story in Homer s Iliad in which the Greeks give a giant wooden horse to their foes the Trojans ostensibly as a peace offering But after the Trojans drag the horse inside their city walls Greek soldiers sneak out of the horse s hollow belly and open the city gates allowing their compatriots to pour in and capture Troy Update A new version of a software or hardware product designed to replace an older version of the same prod
74. with a manageable Acronis product installed 3 Do one of the following Select from the list the name of the computer to add Type the IP address or the name of the computer to add in the corresponding field 4 Click Add You will be prompted to enter the home management password of the respective computer Enter the Home Network Management password for this PC A password is required in order to join or to create a network for security reasons It will guard the access to your computer via the home network Remote password Authenticate Home Network 241 Acronis Backup and Security 2010 5 Type the home management password configured on the respective computer 6 Click OK If you have provided the correct password the selected computer name will appear in the network map D Note You can add up to five computers to the network map 25 3 Managing the Acronis Network Once you have successfully created an Acronis home network you can manage all Acronis products from a single computer Home Network General 10 10 0 1 Antivirus INTERNET Antispam Parental Control ime j Set a settings password on a remote PC SE Privacy Control Run an on demand scan task O Fix all issues on this PC Firewall Vou ase revere ad No PC click to add Vulnerability Update Now Set Parental Control Profile us No PC click to add
75. 010 General Settings Enable password protection for product settings QB ask for Apply password to Parent ral only Parental Control Ask me if I want to configure a password when I enable Parental Control Privacy Control Z Show Acronis Backup and Security News security related notifications Show pop ups on screen notes Firewall IZ Show pop ups when the user interface is set to Expert Vulnerabilit Y Show pop ups when the user interface is set to Novice or Intermediate Encryption Show the Scan Activity Bar on screen graph of product activity Game Laptop Mode Virus Report Settings Home Network Send virus reports Enable Acronis Backup and Security Outbreak Detection ivl v Update Registration To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area General Settings Here you can set the overall behavior of Acronis Backup and Security 2010 By default Acronis Backup and Security 2010 is loaded at Windows startup and then runs minimized in the taskbar 16 2 1 General Settings Enable password protection for product settings enables setting a password in order to protect the Acronis Backup and Security 2010 configuration Note If you are not the only person with
76. 102 View Vendor Page Firefox 3 0 14 en US 3 5 5 View Vendor Page Windows Live Messenger 14 0 8064 206 14 0 8089 726 View Vendor Page This is a list of the applications supported by Acronis Backup and Security and of the updates available For these applications if any Applications You can see the list of applications checked by Acronis Backup and Security 2010 and if they are up to date If an application is not up to date click the provided link to download the latest version Click Next Wizards 58 Acronis Backup and Security 2010 10 3 5 Step 5 6 Change Weak Passwords Acronis Backup and Security Vulnerability Check Wizard Check Windows Accounts passwords Account Name Password Strength Administrator Weak Andrei Strong This is the list of the Windows accounts detected on this PC and their passwords level of protection Weak passwords do not meet the security policies and could be exploited by malware applications or hackers Click Fix to change the passwords detected as weak User Passwords You can see the list of the Windows user accounts configured on your computer and the level of protection their password provides A password can be strong hard to guess or weak easy to crack by malicious people with specialized software Click Fix to modify the weak passwords A new window will appear Change Password for Administrator Force us
77. 6 Acronis Backup and Security 2010 If you know and trust the detected application click Allow Acronis Backup and Security has blocked If you want to immediately close the application potentially malicious or infected application click OK Tj Antivirus Select the Rememeber this action for this Application application check box before making your choice G mdeicar exe and Acronis Backup and Security 2010 will take the same action for the detected application in the BB Remember this action For this application future The rule that is thus created will be listed in the Active Virus Control configuration window Acronis Backup and Security detected this application as possibly malicious based on its behavior If this is a known and trusted application click Allow IF not click OK Active Virus Control Alert To configure Active Virus Control click Advanced Settings v Active Virus Control is enabled Critical Select this option and the detection rate of the Acronis Active Virus Control will be set to high showing more alerts possibly including False positives Aggressive clean applications detected as malicious Medium Exclusions v Alert me before taking an action The Acronis Active Virus Control detects potentially harmful applications based on their behavior It computes a score for each process based on its actions When the score reach
78. Acronis Backup and Security 2010 Copyright 2010 Acronis Acronis Backup and Security 2010 Acronis Backup and Security 2010 User s Guide Published 2010 02 02 Copyright 2010 Acronis Legal Notice All rights reserved No part of this book may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system without written permission from an authorized representative of Acronis The inclusion of brief quotations in reviews may be possible only with the mention of the quoted source The content can not be modified in any way Warning and Disclaimer This product and its documentation are protected by copyright The information in this document is provided on an as is basis without warranty Although every precaution has been taken in the preparation of this document the authors will not have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information contained in this work This book contains links to third party Websites that are not under the control of Acronis therefore Acronis is not responsible for the content of any linked site If you access a third party website listed in this document you will do so at your own risk Acronis provides these links only as a convenience and the inclusion of the link does not imply that Acronis endorses
79. Activity Bat saos cerae a aon Re PROSPER ea RR OA RUE Gy a d i RR 282 32 How to Schedule Computer Scan cece eee eee eee 283 Troubleshooting and Getting Help 205 33 Troubleshootllg ricorrere hr Dee oer tdt 286 33 L Installation Problems rer rrr RR ER Ree RRE aon ea Saeed a 286 33 1 1 Installation Validation Errors 00 0 cee eect eens 286 33 1 2 Failed Installatiohi uo etes ue t E aa reir gor rp Sd 287 33 2 Acronis Backup and Security 2010 Services Are Not Responding 288 33 3 File and Printer Sharing in Wi Fi Wireless Network Does Not Work 289 33 3 1 Trusted Computer Solution ssi suisse tr rrt re kar ert ea ainia 290 33 3 2 Safe Network Solution cece cece eee een eee ee eneeees 291 33 4 Antispam Filter Does Not Work Properly 0000 cece ee eee 293 33 4 1 Legitimate Messages Are Marked as spam 0 00e eee 293 33 4 2 Many Spam Messages Are Not Detected 02 cece 296 33 4 3 Antispam Filter Does Not Detect Any Spam Message 299 33 5 Acronis Backup and Security 2010 Removal Failed ssssssssss 300 34 SUP DO urani tent nd UE REOR FPE ea teen eo Dag D er 301 Vect MR ET 302 viii Acronis Backup and Security 2010 Preface This guide is intended to all users who have chosen Acronis Backup and Security 2010 as a security solution for their personal computers The information p
80. B s 3h 29m 43s wuneeaum E svchost exe k localse 884 0 0 B 177 3 Bjs 3h 29m 42s er oity amp f bsass exe 12000 008 0 0 Bis 3h 29m 435 Encryption svchost exe k rpess 1432 0 0 B 0 0 Bjs 3h 29m 43s E vsserv exe Iservice 1540 1 9 KB 0 0 B s 3h29m 25s Game Laptop Mode Home Network Update Registration ea iewtoa Increase log verbosity To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Connection Control You can see the total traffic sorted by application For each application you can see the connections and the open ports as well as statistics regarding the outgoing amp incoming traffic speed and the total amount of data sent received Firewall 218 Acronis Backup and Security 2010 If you want to see the inactive processes too clear the Hide inactive processes check box The meaning of the icons is as follows amp Indicates an outgoing connection amp Indicates an incoming connection amp Indicates an open port on your computer The window presents the current network Internet activity in real time As connections or ports are closed you can see that the corresponding statistics are dimmed and that eventually they disappear The same thing happens to all statistics correspond
81. Configuring Laptop Mode Settings 0 c cece eee 237 25 Home NeEWOFK iiie cecidere cet p td etna 239 25 1 Joining the Acronis Network ercsi sese eh e rr eR RE E 240 25 2 Adding Computers to the Acronis Network slssssessess esses 240 25 3 Managing the Acronis Network ssssssssssssseseeeeee nen 242 26 Update isses sre dem RF penran eun ERIT RR REOR unn 245 26 1 Automatic Update sn iede ate asm eh ebd eb doe Rs qul S wie ds 245 26 1 1 REQUESTING AN Update e aser scit po rtr gant dbs ass 246 26 1 2 Disabling Automatic Update sssssssess seen 247 26 2 Update Settihgs neon mr ua cannes REQUE we neds Roa GARI GU E D RR EUR 247 26 2 1 Setting Update Locations nee saspe ptr Ra on cea 248 26 2 2 Configuring Automatic Update 02 cece eee ees 249 26 2 3 Configuring Manual Update diss obtineat ot na ost hd dis 249 26 2 4 Configuring Advanced Settings 0 cee eee 249 26 275 Managing PrOXIES s oer porum i t HORE Manan ERR ema 250 Integration into Windows and Third Party Software 202 27 Integration into Windows Contextual Menu ssssses 253 27 1 Scan with Acronis Backup and Security 0 cece eee 253 27 2 Acronis Backup and Security File Vault a 0 cece eee eee eee ee 254 vii Acronis Backup and Security 2010 27 2 1 Create Vault suut auo e o ER e erar tnde dpa Rodeo Te ee 255 27 2 2 OPEN Maul concedo a
82. DINIEY P 220 22 Status i cr eectoet bh iv epe RR wal radtape sive DURER NF E MUI OPE 220 22 1 1 Fixing Vulherabilities erret re re hoe Seb vse re hone erga 221 22 2 SENS i sick ane eere o ERE RREQUOPRE Te EDI UAE R qe Tea mE E ETE 221 23 EnCEFVDLIOD x ccs oversee RR expen ees sae EEEE PETERE E EERE renee 223 23 1 Instant Messaging IM Encryption sssssssssees eese 223 23 1 1 Disabling Encryption for Specific Users ssssssssssssessss 224 23 2 File ENGEY ON sinis tont ee on be d hor qe bag E ose nl asp dels 225 23 2 1 Greating a Vault esi aene probet ba eb bb gae p babens daas 226 23 2 2 Openilig a Valla zoe retirer best eg E aE EE usps tane qid 228 23 2 3 Locking ValllE o so percurrere ntn En ERR Gua Ro Gdn ban ba 228 23 2 4 Changing Vault PassWOFG i a eh cont mate rac or dea bos dis 229 23 2 5 Adding Files toa Vault 2i app rasida de ebd inibi n bd bos qus 230 23 2 6 Removing Files froma Vault ood tt aer s rh his 230 24 Game Laptop Mode exce er es e ced Men nae 232 24 1 GaimeMOde stanmi canard d dort ots ade Ea He odit ace none d 232 24 1 1 Configuring Automatic Game Mode 0 eee 233 24 12 Managing the Game List suns mede SORS dU Dea ee 234 24 1 3 Configuring Game Mode Settings 0c cece eee eee 235 24 1 4 Changing Game Mode Hotkey ccc eee eee eee ee eee 236 24 2 Eaptop ModG 2 conn atero bene e t npe eaae see e Dr duse pipes 236 24 2 1
83. Enable Application Control Please specify the applications you want Acronis to restrict or to block access to completely You can restrict an application by specifying the time intervals when the access is not allowed RestrictApplication Block Application gt Click here to configure Acronis Backup and Security to block the user s access to a specific application Applications Control To enable this protection select the check box corresponding to Enable Application Control 19 5 1 Creating Application Control Rules To block or restrict access to an application follow these steps 1 Click Block Application or Restrict Application A new window will appear Parental Control 181 Acronis Backup and Security 2010 Application Info Application name Application path Browse Action Block permanently Block based on this schedule Day Hour 01232456 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Sunday Monday Tuesday Wednesday Thursday Friday Saturday Uncheck all Check all Enter a relevant name For this rule This is how the rule will be identified in the list of rules Specify Application 2 Click Browse to locate the application to which you want to block restrict access 3 Select the action of the rule Block permanently to block acce
84. Microsoft Outlook Express Windows Mail a new window will appear from where you can select the folder that contains the e mail addresses you want to add to the Friends list Choose them and click Select In both cases the e mail addresses will appear in the import list Select the desired ones and click to add them to the Friends list If you click amp all the e mail addresses will be added to the list To delete an item from the list select it and click the Remove button To delete all entries from the list click the Clear list button and then Yes to confirm You can save the Friends list to a file so that you can use it on another computer or after reinstalling the product To save the Friends list click the Save button and save it to the desired location The file will have a bwl extension To load a previously saved Friends list click the Load button and open the corresponding bwl file To reset the content of the existing list when loading a previously saved list select Overwrite the current list Note We recommend that you add your friends names and e mail addresses to the Friends list Acronis Backup and Security 2010 does not block messages from those on the list therefore adding friends helps ensure that legitimate messages get through Click Apply and OK to save and close the Friends list Settings opens the Settings window where you can specify some options for the Antispam module
85. Otherwise click Allow to permit Settngs andelbestopltest exe the modification Application path Based on your answer a rule is created and listed in the rules table The same action is applied maeaea Program weresommendyeuto whenever this program tries to modify a registry _ nem entry Registry Alert Note Acronis Backup and Security 2010 will usually alert you when you install new programs that need to run after the next startup of your computer In most cases these programs are legitimate and can be trusted To configure Registry Control go to Privacy Control gt Registry in Expert Mode Privacy Control 196 Acronis Backup and Security 2010 EE E Registry BE Sern v Enable Registry Control Total attempts blocked 0 Ej Parental Control Name Action Application Path uU test exe Allow C Documents and Settings Andrei Desktop test exe Firewall Vulnerability gt Encryption gt Game Laptop Mode gt Home Network gt Update gt Registration Check this box to enable Registry Control Registry Control You can see the rules created so far listed in the table To delete a rule select it and click the Delete button 20 4 Cookie Control Cookies are a very common occurrence on the Internet They are small files stored on your computer Websites create these cookie
86. Remote password Authenticate 5 Type the home management password configured on the respective computer 6 Click OK If you have provided the correct password the selected computer name will appear in the network map Note You can add up to five computers to the network map 15 1 3 Managing the Acronis Network Once you have successfully created a Acronis home network you can manage all Acronis products from a single computer Network 95 Acronis Backup and Security 2010 10 10 0 1 z p No PC click t 7 Set a settings password on a remote PC e cansa Run an on demand scan task Fix all issues on this PC No PC click to add View History Events wal Update Now c Set Parental Control Profile wl No PC click to add Set as Update Server for this network Ss isplays the Acronis Backup and Security home network structure grey if home network is not configured Click on Enable Network to start configuring your home network Network Map If you move the mouse cursor over a computer from the network map you can see brief information about it name IP address number of issues affecting the system security If you right click a computer name in the network map you can see all the administrative tasks you can run on the remote computer Remove PC from home network Allows you to remove a PC from the network Set a settings
87. Security 2010 Scan Wizard Scanned items Click Add Target to define the scanning target For this scan task NT Scan Target Extensions must be separated by a semicolon e g exe com ivd In this step you can choose the files and Folders to be scanned Select Target Click Add Target select the files or folders that you want to scan and click OK The paths to the selected locations will appear in the Scan Target column If you change your mind about the location just click the Remove button next to it Click the Remove All button to remove all the locations that were added to the list When you are done selecting the locations set the Scan Options The following are available Option Description Scan all files Select this option to scan all the files in the selected folders Scan files with Only the program files will be scanned This means application extensions only the files with the following extensions exe only bat com dll ocx scr bin dat 386 Xd sys wdm cla class ovl ole exe hlp doc dot xls ppt wbk wiz pot ppa xla xlt vbs vbe mdb rtf htm hta html xml xtp php asp js shs chm lnk pif prc url smm pdf msi ini csc cmd bas eml and nws Wizards 48 Acronis Backup and Security 2010 Option Description Scan user defined extensions only Only the files with the exte
88. User Interface View Modes 0 c cece diini n E 12 621l Novice MOdE usa eb bera teet dont piiki d dae iot 13 62 2 Intermediate Modes ieri soner ce deer ER LR doe anc ed UR dt 15 6 2 3 Expert MOGs nouae avete dar peter aite dn bd dodo Le Roi 17 6 3 Setting Up Acronis Backup and Security 2010 auuu 19 6 3 1 Step 1 Select Usage Profile ccc eee eee ee eee eee 20 6 3 2 Step 2 Describe Computer 0 cece cette eee eee eee 21 6 3 3 Step 3 Select User Interface isane nna eee 22 6 3 4 Step 4 Configure Parental Control 0 0 c cece eee 23 6 3 5 Step 5 Configure Acronis Network cece eee eee eee eee 24 6 4 System Way ICOM aeea eate e p etse ben tg bed sod adve od 25 6 5 Scan ACtVIEY Bar ssassn duoitea rts sire dL moneta dp dd ca vL sd ia 25 6 5 T Scan Ples AmdiFolderS nsere obe tonta ouk rte PUR oboe di daba dae 26 6 5 2 Disable Restore Scan Activity Bars 6 eee eee eee 26 6 6 Acronis Manual SCAN unde deem p tbe eR ri itia opidi Pea dida 27 6 7 Game Mode and Laptop Mode 0c cece eee eee eee eens 28 6 7 1 Game MOdG i serre dog E dob ted eR gott Dag Rep RB M hd be 28 6 7 2 Laptop Mode sss teh De dte dos t Roe peg deiode d 30 6 8 Automatic Device Detection cick ccc soe tke ndo a on RR d 30 T Fixing ISSUES ued rois Deesvek tease Svinte Pei ee edten e e ies tene bte 32 T FOCAL Issues Wizard i os cass hec rore e rne bre dei R
89. We recommend that you reboot your system as soon as possible 12 2 2 Scanning with Acronis Backup and Security 2010 To scan your computer for malware run a particular scan task by clicking the corresponding button or selecting it from the drop down menu The following table presents the available scan tasks along with their description Security 86 Acronis Backup and Security 2010 Task Description System Scan Scans the entire system except for archives In the default configuration it scans for all types of malware other than rootkits My Documents Scan Use this task to scan important current user folders My Documents Desktop and StartUp This will ensure the safety of your documents a safe workspace and clean applications running at startup Deep System Scan Scans the entire system In the default configuration it scans for all types of malware threatening your system s security such as viruses spyware adware rootkits and others Custom Scan Use this task to choose specific files and folders to be scanned Note 9 Since the Deep System Scan and System Scan tasks analyze the entire system the scanning may take a while Therefore we recommend you to run these tasks on low priority or better when your system is idle When you run a System Scan Deep System Scan or My Documents Scan the Antivirus Scan wizard will appear Follow the three step guided procedure to complete the scanning process For detailed
90. a Acronis Backup and Security Desktop ProfilesNLogsVmy t Scan paths 000000 Path 0000 E Documents and Settings adminlMy Documents Path 0001 E Documents and Settings admin Desktop Path 0002 E Documents and Settings admin Start MenulProgramsiStartup Scan Log Example The scan log contains detailed information about the logged scanning process such as scanning options the scanning target the threats found and the actions taken on these threats 17 3 Objects Excluded from Scanning There are cases when you may need to exclude certain files from scanning For example you may want to exclude an EICAR test file from on access scanning or avi files from on demand scanning Acronis Backup and Security 2010 allows excluding objects from on access or on demand scanning or from both This feature is intended to decrease scanning times and to avoid interference with your work Two types of objects can be excluded from scanning Paths the file or the folder including all the objects it contains indicated by a specified path will be excluded from scanning Extensions all files having a specific extension will be excluded from scanning Note 9 The objects excluded from on access scanning will not be scanned no matter if they are accessed by you or by an application To see and manage the objects excluded from scanning go to Antivirus gt Exceptions in Expert Mode Antivirus 144 Acronis Backup and
91. a chat partner uses a web based chat application such as Meebo or another chat application that supports Yahoo Messenger or MSN You can easily configure instant messaging encryption using the Acronis toolbar from the chat window The toolbar should be located in the bottom right corner of the chat window Look for the Acronis logo to find it Permanently disable encryption for maddoka07 Invite maddoka07 to use encryption Add maddoka07 to Parental Control blacklist o Note The toolbar indicates that a conversation is encrypted by displaying a small key o next to the Acronis logo Acronis Toolbar By clicking the Acronis toolbar you are provided with the following options Permanently disable encryption for contact Invite contact to use encryption To encrypt your conversations your contact must install Acronis Backup and Security 2010 and use a compatible IM program Add contact to Parental Control blacklist If you add the contact to the Parental Control blacklist and Parental Control is enabled you will no longer see the instant messages sent by that contact To remove the contact from the blacklist click the toolbar and select Remove contact from Parental Control blacklist Integration into Instant Messenger Programs 263 Acronis Backup and Security 2010 30 Integration into Mail Clients Acronis Backup and Security 2010 includes an Antispam module Antispam verifies the e mail messages you r
92. ackup and Security 2010 Add Files to Vault Create File Vault Please specify the new File Vault password and configure where the File Vault should be stored and what size it should have Enter File Vault path Browse Drive letter B oy Password The password must be at least 8 characters long Confirm password Enter the File Vault Size MB Please type only digits File Vault Wizard Add Files to Vault Create Vault To complete the file vault related information follow these steps 1 Click Browse and choose a location for the bvd file Note Remember that the file vault is an encrypted file on your computer with the bvd extension 2 Select a drive letter for the new file vault from the corresponding drop down menu Note Remember that when you mount the bvd file a new logical partition a new drive will appear 3 Type a password for the file vault into the corresponding field D Note The password must have at least 8 characters 4 Re type the password 5 Set the size of the file vault in MB by typing a number into the corresponding field Click Next Wizards 63 Acronis Backup and Security 2010 You will go to the step 5 Step 4 6 Password This is where you will be asked to enter the password for the selected vault Ask for File Vault Password Please enter the currently selected File Vault password Password File Vault Wizar
93. ackup and Security 2010 detects when your laptop has switched to battery power and it automatically enters Laptop Mode Likewise Acronis Backup and Security 2010 automatically exits Laptop Mode when it detects the laptop is no longer running on battery To enable Acronis Backup and Security 2010 s Laptop Mode follow these steps 1 Open Acronis Backup and Security 2010 2 Click the Settings button in the upper right corner of the window 3 In the General Settings category select the check box corresponding to Laptop Mode Detection 4 Click OK to save and apply the changes 6 8 Automatic Device Detection Acronis Backup and Security 2010 automatically detects when you connect a removable storage device to your computer and offers to scan it before you access its files This is recommended in order to prevent viruses and other malware from infecting your computer Detected devices fall into one of these categories CDs DVDs USB storage devices such as flash pens and external hard drives mapped remote network drives When such a device is detected an alert window is displayed Overview 30 Acronis Backup and Security 2010 To scan the storage device just click Yes The Antivirus Scan wizard will appear and guide you through x the scanning process For detailed Acronis Backup and Security has detected a new information about this wizard please refer to storage device Antivirus Scan Wizard p 42 W
94. add the computers you want to manage Network 92 Acronis Backup and Security 2010 15 1 Quick Tasks Initially one button is available only Enable Network allows you to set the network password thus creating and joining the network After joining the network several more buttons will appear Disable Network allows you to leave the network Add Computer allows you to add computers to your network Scan All allows you to scan all managed computers at the same time Update All allows you to update all managed computers at the same time 15 1 1 Joining the Acronis Network To join the Acronis home network follow these steps 1 Click Enable Network You will be prompted to configure the home management password Enter Home Network Password A password is required in order to join or to create a network for security reasons It will guard the access to your computer via the home network Password Retype password Configure Password 2 Type the same password in each of the edit fields 3 Click OK You can see the computer name appearing in the network map 15 1 2 Adding Computers to the Acronis Network Before you can add a computer to the Acronis home network you must configure the Acronis home management password on the respective computer To add a computer to the Acronis home network follow these steps 1 Click Add Computer You will be promp
95. administrative rights using this computer it is recommended that you protect your Acronis Backup and Security 2010 settings with a password If you select this option the following window will appear General 106 Acronis Backup and Security 2010 Please enter here the password that will restrict access to Acronis Backup and Security settings The password must be at least 8 characters long Password Retype password acc meae Enter password Type the password in the Password field re type it in the Retype password field and click OK Once you have set the password you will be asked for it whenever you want to change the Acronis Backup and Security 2010 settings The other system administrators if any will also have to provide this password in order to change the Acronis Backup and Security 2010 settings If you want to be prompted for the password only when configuring Parental Control you must also select Ask for Apply password to Parental Control only On the other hand if a password was set only for Parental Control and you uncheck this option the respective password will be requested when configuring any Acronis Backup and Security 2010 option Important A If you forgot the password you will have to repair the product in order to modify the Acronis Backup and Security 2010 configuration Ask me if I want to configure a password when I enable Parental Control prompts you
96. ail messages considered to be phishing messages will be tagged with SPAM in the subject line Antispam 167 Acronis Backup and Security 2010 18 3 2 Basic Antispam Filters Enable Friends Spammers lists filter e mail messages using the Friends Spammers lists gt Automatically add recipients to Friends list automatically add recipients of sent mail to Friends list p gt Automatically add to Friends list when you click the Not Spam button from the Antispam toolbar the sender of the selected e mail is automatically added to the Friends list gt Automatically add to Spammers list when you click the amp Is Spam button from the Antispam toolbar the sender of the selected e mail is automatically added to the Spammers list Note 9 The amp Not Spam and the Is Spam buttons are used to train the Bayesian filter Block e mails written in Asian characters blocks messages written in Asian charsets Block e mails written in Cyrillic characters blocks messages written in Cyrillic charsets 18 3 3 Advanced Antispam Filters Enable the Learning Engine bayesian activates deactivates the Learning Engine bayesian gt Limit the dictionary size to 200000 words sets the size of the Bayesian dictionary smaller is faster bigger is more accurate o Note The recommended size is 200 000 words gt Train the Learning Engine bayesian on outgoing e mails trains the Learning Engine bayesian on o
97. all ports select Any Apply this rule only to directly connected computers Select this option when you want the rule to apply only to the local traffic attempts Check process parent chain for the original event You can only modify this parameter if you have selected Strict automatic rules go to the Settings tab and click Advanced Settings Strict rules mean that Acronis Backup and Security 2010 prompts you for action when an application request network Internet access everytime the parent process is different 21 3 4 Advanced Rule Management If you need advanced control over the firewall rules click Advanced A new window will appear DEDIC a iz Direction Network Events Both Al PD system PB system Ay Er svchost exe E svchost exe i Er svchost exe Any IP 1024 65535 E svchost exe Any IP Any Port E svchost exe Any IP NTP 1024 svchost exe Any IP RPC svchost exe Any IP 1900 2177 E svchost exe Ej svchost exe E svchost exe CB System EA System EE System Traffic Listen Connect Traffic Connect Traffic all Traffic Listen all al Traffic Listen CEITEC TEETE TETE DEJE DETE DETE AE E JETE WETE WEE EEEIEE Advanced Rule Management You can see the firewall rules listed by the order they are checked in The table columns provide comprehensive information about each rule Note When a connection attempt is made whether incomi
98. an Tasks p 124 To run a system or user defined scan task click the corresponding Run Task button The Antivirus Scan wizard will appear and guide you through the scanning process Antivirus 122 Acronis Backup and Security 2010 17 2 When a task is scheduled to run automatically at a later moment or regularly the Schedule button is displayed to the right of the task Click this button to open the Properties window Scheduler tab where you can see the task schedule and modify it If you no longer need a scan task that you have created a user defined task you can delete it by clicking the amp Delete button located to the right of the task You cannot remove system or miscellaneous tasks 2 Using Shortcut Menu A shortcut menu is available for each task Right click the selected task to open it System Tasks 5 Deep System Scan Last completed never 5 System Scan Last completed never Quick System Scan Last completed never Run Task e Auto logon Scan Last completed never RunTask User Defined Tasks My Document D Last completed Scan Man Paths Schedule View Logs Misc Tasks e Contextual Sci Device Detecti Clone Task oe Properties Shortcut Menu For system and user defined tasks the following commands are available on the shortcut menu Scan Now runs the selected task initiating an immediate scan Paths opens the Properties window Paths tab wh
99. an purchase a license key for your Acronis Backup and Security 2010 product Register Allows you to enter your serial number and to view the registration status Support Allows you to contact the Acronis support team Help Gives you access to a help file that shows you how to use Acronis Backup and Security 2010 Logs Allows you to see a detailed history of all tasks performed by Acronis Backup and Security 2010 on your system 6 2 2 Intermediate Mode Aimed at users with average computer skills Intermediate Mode is a simple interface that gives you access to all modules at a basic level You ll have to keep track of warnings and critical alerts and fix undesired issues DASHBOARD Overall status Usage Profile Normal Y ERU Modules Status There is 1 issue that o SECURITY affects your system s CRITICAL WARNING There is one issue pending for this module security o PARENTAL m tassuss NOT MONITORED There are no monitored components FILE VAULT ART are no issues with this module The dashboard module displays your registration status together with links to the most important on demand tasks Intermediate Mode The Intermediate Mode window consists of five tabs The following table briefly describes each tab For detailed information please refer to the Intermediate Mode p 79 part of this user guide Overview 15 Acronis Backup and Security 2010 Tab Descr
100. and switch the user interface to Expert Mode Click Firewall on the left side menu Click the Network tab In the Zones table select the Wi Fi network and then click the Add button Select the desired computer or Wi Fi network printer from the list of devices detected in the Wi Fi network If that computer or printer was not automatically detected you can type its IP address in the Zone field 6 Select the Allow action 7 Click OK Troubleshooting 290 Acronis Backup and Security 2010 If you still cannot share files or a printer with the selected computer most likely this is not caused by the Acronis Backup and Security 2010 firewall on your computer Check for other potential causes such as the following The firewall on the other computer may block file and printer sharing in unsecured public Wi Fi networks p gt If the Acronis Backup and Security 2010 firewall is used the same procedure must be followed on the other computer to allow file and printer sharing with your computer gt If the Windows Firewall is used it can be configured to allow file and printer sharing as follows open the Windows Firewall settings window Exceptions tab and select the File and Printer Sharing check box p gt If another firewall program is used please refer to its documentation or help file General conditions that may prevent using or connecting to the shared printer gt You may need to log on to a Windows
101. aracters such as or You can click Check Now and follow the wizard to fix vulnerabilities step by step For more information please refer to Vulnerability Check Wizard p 54 22 2 Settings To configure the settings of the automatic vulnerability checking go to Vulnerability gt Settings in Expert Mode Vulnerability 221 Acronis Backup and Security 2010 EL NEN Settings System Hotspots to be monitored Antivirus Antispam Parental Control v Critical Windows Updates v Regular Windows Updates Privacy Control v Application Updates Firewall v Weak Password This is where you can configure in detail the Vulnerability Scan module Automatic Vulnerability Checking Settings Select the check boxes corresponding to the system vulnerabilities you want to be regularly checked e Critical Windows Updates Regular Windows Updates Application Updates Weak Passwords Note If you clear the check box corresponding to a specific vulnerability Acronis Backup and Security 2010 will no longer notify you about the related issues Vulnerability 222 Acronis Backup and Security 2010 23 Encryption Acronis Backup and Security 2010 offers encryption capabilities to protect your confidential documents and your instant messaging conversations through Yahoo Messenger and MSN Messenger 23 1 Instant Messaging IM Encryption By d
102. ase move your mouse over the window A relevant help text will be displayed in this area File Vault To disable File Encryption clear the File Encryption is enabled check box and click Yes to confirm If you disable File Vault all file vaults will be locked and you will no longer be able to access the files they contain Thetable at the top displays the file vaults on your computer You can see the name the status opened locked the drive letter and the full path of the vault The table at the bottom displays the content of the selected vault 23 2 1 Creating a Vault To create a new vault use any of these methods Click G Create vault Right click in the vaults table and select Create Right click on your Desktop or in a folder on your computer point to Acronis Backup and Security File Vault and select Create A new window will appear Encryption 226 Acronis Backup and Security 2010 The File Vault full path on disk including the file name and extension i Drive letter B Password v Format Drive Confirm The password must be at least 8 characters long Vault size MB 50 E Create File Vault Proceed as follows 1 Specify the location and the name of the vault file Click Browse select the location of the vault and save the vault file under the desired name Just type the name of the
103. at best suits your needs Selected Objects Please choose the scan type com Command memory image of executable program DOS Both Please choose the exclusions For the scanning process carefully and remember that it is not recommended to define exclusions Scanning Type You can see a table containing the extensions to be excluded from scanning and the type of scanning they are excluded from By default the selected extensions are excluded from both on access and on demand scanning To change when to apply the exception click on the right column and select the desired option from the list Click Next Antivirus 152 Acronis Backup and Security 2010 Step 4 4 Select Scanning Type Acronis Backup and Security Exclusions Wizard Finish Before excluding a file From scan it is highly recommended to check it for viruses If you enable this option at the end of the wizard an Antivirus scan task will start Please choose the exclusions For the scanning process carefully and remember that it is not recommended to define exclusions Scanning Type It is highly recommended to scan the files having the specified extensions to make sure that they are not infected Click Finish 17 4 Quarantine Area Acronis Backup and Security 2010 allows isolating the infected or suspicious files in a secure area named quarantine By isolating these files in the quaran
104. ate content by using your customized computer access rules 2 Set a password to protect your Parental Control settings For more information please refer to Protecting Parental Control Settings p 172 3 Set the age category to allow your child to access only websites appropriate for his her age For more information please refer to Setting Age Category p 173 4 Configure the monitoring options for this user as needed Send me an activity report via e mail An e mail notification is sent every time Parental Control blocks an activity for this user Save an internet traffic log Logs the websites visited by the user For more information please refer to Monitoring Children Activity p 175 5 Click an icon or a tab to configure the corresponding Parental Control feature Parental Control 171 Acronis Backup and Security 2010 Web to filter web navigation according to the rules set by you in the Web section Applications to block access to the applications specified by you in the Applications section Keywords to filter web mail and instant messaging access according to the rules set by you in the Keywords section IM to allow or block chat with IM contacts according to the rules set by you in the IM Traffic section Time Limiter to allow web access according to the timetable set by you in the Time Limiter section Note D To learn how to configure them please refer to
105. ates are not being Updates are disabled automatically installed as soon as they become available Application outdated A new version of the Application is available but not installed Security 84 Acronis Backup and Security 2010 Status Description User Weak Password Auser password is easy to crack by malicious people with specialized software 12 2 Quick Tasks This is where you can find links to the most important security tasks Update Now starts an immediate update System Scan starts a standard scan of your computer archives excluded For additional on demand scan tasks click the arrow on this button and select a different scan task My Documents Scan or Deep System Scan Custom Scan starts a wizard that lets you create and run a custom scan task Vulnerability Scan starts a wizard that checks your system for vulnerabilities and helps you fix them 12 2 1 Updating Acronis Backup and Security 2010 New malware is found and identified every day This is why it is very important to keep Acronis Backup and Security 2010 up to date with the latest malware signatures By default Acronis Backup and Security 2010 checks for updates when you turn on your computer and every hour after that However if you want to update Acronis Backup and Security 2010 just click Update Now The update process will be initiated and the following window will appear immediately Security 85 Acronis Backup an
106. ation Settings category Important Configure these settings only if you are connected to a local network that stores Acronis malware signatures locally or if you connect to the Internet through a proxy server To modify one of the update locations provide the URL of the local mirror in the URL field corresponding to the location you want to change Note We recommend you to set as primary update location the local mirror and to leave the alternate update location unchanged as a fail safe plan in case the local mirror becomes unavailable Update 248 Acronis Backup and Security 2010 In case the company uses a proxy server to connect to the Internet check Use proxy and then click Proxy Settings to configure the proxy settings For more information please refer to Managing Proxies p 250 26 2 2 Configuring Automatic Update To configure the update process performed automatically by Acronis Backup and Security 2010 use the options in the Automatic Update Settings category You can specify the number of hours between two consecutive checks for updates in the Update every field By default the update time interval is set to 1 hour To specify how the automatic update process should be performed select one of the following options Silent update Acronis Backup and Security 2010 automatically downloads and implements the update Prompt before downloading updates every time an update is available you will be pro
107. attery of your laptop will last longer by not performing tasks that require additional power To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Computer Description Select the options that apply to your computer This computer is in a home network Select this option if you want to manage remotely from another computer the Acronis product you installed on this computer An additional wizard step will allow you to configure the Home Network Management module This computer is a laptop Select this option if you want to have the Laptop Mode enabled by default While in Laptop Mode scheduled scan tasks are not performed as they require more system resources and implicitly increase power consumption Click Next to continue Overview 21 Acronis Backup and Security 2010 6 3 3 Step 3 Select User Interface Acronis Acronis Backup and Security Configuration Wizard Choose the user type that best fits your requirements This step allows you to set how you want Acronis to work and the level of control you want to have over the product actions Choose which option matches your requirements 4 amp amp umm ambits Set amp Forget Minimal user interface Control Basic Settings Basic User Control All Settings Expert User Acronis Backup and Security mak
108. ayed in this area Dashboard The dashboard consists of several sections Overall Status Informs you of any issues affecting the security of your computer 9 Statistics Displays important information regarding the Acronis Backup and Security 2010 activity Overview Displays the update status registration and license information General 101 Acronis Backup and Security 2010 File Activity Indicates the evolution of the number of objects scanned by Acronis Backup and Security 2010 Antimalware The height of the bar indicates the intensity of the traffic during that time interval Network Activity Indicates the evolution of the network traffic filtered by Acronis Backup and Security 2010 Firewall The height of the bar indicates the intensity of the traffic during that time interval 16 1 1 Overall Status This is where you can find out the number of issues affecting the security of your computer To remove all threats click Fix All Issues This will start the Fix All Issues wizard To configure which modules will be tracked by Acronis Backup and Security 2010 click Configure Status Alerts A new window will appear Antivirus status Enable alerts Update status Enable alerts Firewall status Enable alerts Antispam status Enable alerts Antiphishing status Enable alerts Parental Control status Enable alerts Vulnerability Check status Enable alerts RI CIOCIN NN S Enab
109. bed in section Support p 301 33 3 File and Printer Sharing in Wi Fi Wireless Network Does Not Work This article helps you troubleshoot the following problems with the Acronis Backup and Security 2010 firewall in Wi Fi networks Cannot share files with computers in the Wi Fi network Cannot access a network printer attached to the Wi Fi network Cannot access the printer shared by a computer in the Wi Fi network Cannot share your printer with computers in the Wi Fi network Before you begin troubleshooting these problems you should know some things about security and the Acronis Backup and Security 2010 firewall configuration in Wi Fi networks From a security viewpoint Wi Fi networks fall into one of these categories Secured Wi Fi networks This type of network allows only authorized Wi Fi enabled devices to connect to it Network access is conditioned by a password Examples of secured Wi Fi networks are those set up in office networks Open unsecured Wi Fi networks Any Wi Fi enabled device within the range of an unsecured Wi Fi network can freely connect to it Unsecured Wi Fi networks Troubleshooting 289 Acronis Backup and Security 2010 are widely used They include almost every public Wi Fi network such as those in school campuses coffee shops airports and other A home network that you set up using a wireless router is also unsecured until you activate security on the router Unsecured Wi F
110. bination of uppercase and lowercase letters numbers and special characters such as or 3 Click OK to change the password Acronis Backup and Security 2010 will immediately inform you about the result of the operation If an error has occurred use the error message to troubleshoot the error Click OK to close the window 23 2 5 Adding Files to a Vault To add files to a vault follow these steps 1 Select from the vaults table the vault you want to add files in 2 If the vault is locked you must first open it right click it and select Open vault 3 Click G Add file A new window will appear 4 Select the files folders you want to add to the vault 5 Click OK to copy the selected objects into the vault Once the vault is open you can directly use the virtual disk drive corresponding to the vault Follow these steps 1 Open My Computer click the EEZ Windows Start menu and then My Computer 2 Enter the virtual disk drive corresponding to the vault Look for the drive letter you assigned to the vault when you opened it 3 Copy paste or drag amp drop files and folders directly to this virtual disk drive 23 2 6 Removing Files from a Vault To remove a file from a vault follow these steps 1 Select from the vaults table the vault containing the file to be removed 2 If the vault is locked you must first open it right click it and select Open vault 3 Select the file to be removed from the table that disp
111. by Acronis Backup and Security 2010 on your system 6 3 Setting Up Acronis Backup and Security 2010 Acronis Backup and Security 2010 allows you to easily configure its main settings and user interface by setting up a usage profile The usage profile reflects the main activities performed on the computer Depending on the usage profile the product interface is organized to allow easy access to your preferred tasks By default the Typical profile is applied after the Acronis Backup and Security 2010 installation This profile is suited for computers used mainly for browsing and multimedia activities To reconfigure the usage profile follow these steps 1 Open Acronis Backup and Security 2010 2 Click the Settings button in the upper right corner of the window 3 In the User Interface Settings category click Reconfigure Profile 4 Follow the configuration wizard Overview 19 Acronis Backup and Security 2010 6 3 1 Step 1 Select Usage Profile Acronis Backup and Security Configuration Wizard Welcome to the Acronis Backup and Security Configuration Wizard This wizard will help you configure Acronis Backup and Security settings and user interface to your requirements Please choose which option best matches the way you use this PC This PC is used for browsing and This PC is used by a child multimedia activities To find out more about each option displayed in the Acronis Backup and Securi
112. cally updated on a regular basis The update has not been The malware signatures of your Acronis Backup and performed for x days Security 2010 product are outdated e Firewall Acronis Backup and Security 2010 monitors the status of the Firewall feature If it is not enabled the issue Firewall is disabled will be reported Antispam Acronis Backup and Security 2010 monitors the status of the Antispam feature If it is not enabled the issue Antispam is disabled will be reported Antiphishing Acronis Backup and Security 2010 monitors the status of the Antiphishing feature If it is not enabled for all supported applications the issue Antiphishing is disabled will be reported Parental Control Acronis Backup and Security 2010 monitors the status of the Parental Control feature If it is not enabled the issue Parental Control is not configured will be reported Vulnerability Check Acronis Backup and Security 2010 keeps track of the Vulnerability Check feature Vulnerability Check lets you know if you need to install any Windows updates application updates or if you need to strengthen any passwords General 103 Acronis Backup and Security 2010 The most common issues reported for this component are listed in the following table Status Description Vulnerability Check is disabled Multiple vulnerabilities were detected Critical Microsoft updates Other Microsoft updates Windows Automatic Upda
113. can contact Acronis for support as described in section Support p 301 33 4 2 Many Spam Messages Are Not Detected If you are receiving many spam messages that are not marked as spam you must configure the Acronis Backup and Security 2010 antispam filter so as to improve its efficiency If you are using one of the mail clients Acronis Backup and Security 2010 integrates into try the following solutions one at a time 1 Indicate undetected spam messages This is used to train the Learning Engine Bayesian of the antispam filter and it usually improves antispam detection The Learning Engine analyzes the indicated messages and learns their patterns The next e mail messages that fit the same patterns will be marked as spam 2 Add spammers to the Spammers list The e mail messages received from addresses in the Spammers list are automatically marked as spam Troubleshooting 296 Acronis Backup and Security 2010 Increase antispam protection level By increasing the protection level the antispam filter will need less spam indications to classify an e mail message as spam Retrain the Learning Engine Bayesian filter Use this solution when antispam detection is very unsatisfactory and indicating undetected spam messages no longer works D Note Acronis Backup and Security 2010 integrates into the most commonly used mail clients through an easy to use antispam toolbar For a complete list of supported mail cl
114. cates the number of issues affecting your computer and helps you fix them If there are any pending issues you will see a red circle with an exclamation mark and the Fix All Issues button Click the button to start the Fix All Issues wizard Status Detail Indicates the status of each main module using explicit sentences and one of the following icons Green circle with a check mark No issues affect the security status Your computer and data are protected Gray circle with an exclamation mark The activity of this module s components is not monitored Thus no information is available regarding their security status There may be specific issues related to this module Red circle with an exclamation mark There are issues that affect the security of your system Critical issues require your immediate attention Non critical issues should also be addressed as soon as possible Dashboard 80 Acronis Backup and Security 2010 Click the name of a module to see more details about its status and to configure status alerts for its components Usage Profile Indicates the usage profile that is currently selected and offers a link to a relevant task for that profile gt When the Typical profile is selected the Scan Now button allows you to perform a System Scan using the Antivirus Scan Wizard The entire system will be scanned except for archives In the default configuration it scans for all types of malware other than
115. ce For detailed information please refer to the Expert Mode p 100 part of this user guide User Interface Settings Swtchurto antemmedatasiede qu _Reconiawe motis Security Settings 7 Antivirus Vulnerability Check C Antiphishing GM Encryption Firewall SI Enable y Automatic Update Enable jy Antispam Enable y Identity Control Enable jj Parental Control current user ISI SI SI LI Enable File Encryption General Settings Game Mode C Enable Laptop Mode Detection Settings Password Enable Acronis Backup and Security News Product Notification Alerts Enable Scan Activity Bar Send Virus Reports Enable Outbreak Detection II ICI amp CIR Basic Settings The settings are organized into three categories User Interface Settings Security Settings General Settings To apply and save the configuration changes you make click OK To close the window without saving the changes click Cancel Configuring Basic Settings 35 Acronis Backup and Security 2010 8 1 User Interface Settings In this area you can switch the user interface view mode and reset the usage profile Switching the user interface view mode As described in section User Interface View Modes p 12 there are three modes for displaying the user interface Each user interface mode is designed for a specific category of users based on their compute
116. ch event comes with the following information a short description the action Acronis Backup and Security 2010 took on it when it happened and the date and time when it occurred If you want to find out more information about a particular event in the list double click that event Click Clear all logs if you want to remove old logs or Refresh to make sure the latest logs are displayed History and Events 41 Acronis Backup and Security 2010 10 Wizards In order to make Acronis Backup and Security 2010 very easy to use several wizards help you carry out specific security tasks or configure more complex product settings This chapter describes the wizards that may appear when you fix issues or perform specific tasks with Acronis Backup and Security 2010 Other configuration wizards are described separately in the Expert Mode p 100 part 10 1 Antivirus Scan Wizard Whenever you initiate an on demand scan for example right click a folder and select Scan with Acronis Backup and Security the Antivirus Scan wizard will appear Follow the three step guided procedure to complete the scanning process Note If the scan wizard does not appear the scan may be configured to run silently in the background Look for the scan progress icon in the system tray You can click this icon to open the scan window and to see the scan progress 10 1 1 Step 1 3 Scanning Acronis Backup and Security 2010 will start scanning the sel
117. chives This may greatly reduce scanning times and improve your computer s responsiveness during a scan You can customize the Real time protection by clicking Custom level The following window will appear Antivirus 112 Acronis Backup and Security 2010 an e mail traffic v Scan accessed files Scan only new and changed files for increased performance Scan boot sectors Scan inside archives Action to take when an infected file is found E First action lt Disinfect file gt E Second action Move file to quarantine gt tion to take when a suspect file is found First action Deny access and continue Second action Deny access and continue Don t scan files larger than 0 KB Scan network shares Scan incoming e mail Scan outgoing e mail an web HTTP traffic Show warning when a virus is Found Scan files sent received over IM iw Scan Yahoo Messenger traffic iw Scan Windows Live Messenger traffic virus This is where you can define your own level of scanning for the new task the type of malware to be scanned For the types of files to scan and the actions against a Shield Settings The scan options are organized as an expandable menu very similar to those used for exploration in Windows Click the box with to open an option or the box with to close an option a Note Y
118. cified If you do not have Acronis account yet it will be created by using the personal information that you filled in when you registered the product 3 Open the received e mail message and copy the serial number 4 Go back to the program and click the Yes I Have button 5 On the next page paste the serial number in the appropriate box by using the CTRL V key combination 6 Click the Activate button Case 3 If you have neither 16 character nor 64 character serial number Activating the Product 8 Acronis Backup and Security 2010 1 Click the Buy Online link 2 Buy the product The 16 character serial number will be sent to you by e mail 3 Perform all the steps of case 2 Case 4 If you do not have any serial number and you want to try the product first 1 Click the Later button The fully functional product will be available to you for the trial period 2 If you have decided to buy the product perform all the steps of case 3 Activating the Product 9 Acronis Backup and Security 2010 5 Repairing or Removing Acronis Backup and Security 2010 If you want to repair or remove Acronis Backup and Security 2010 follow the path from the Windows start menu Start gt Programs gt Acronis Backup and Security 2010 gt Repair or Remove You will be requested to confirm your choice by clicking Next A new window will appear where you can select Repair to re install all program components instal
119. cify the start date and time in the Start Date Time fields On system startup launches the scan at the specified number of minutes after a user has logged on to Windows Antivirus 134 Acronis Backup and Security 2010 Click OK to save the changes and close the window To run the task just click Scan 17 2 5 Scanning Files and Folders Before you initiate a scanning process you should make sure that Acronis Backup and Security 2010 is up to date with its malware signatures Scanning your computer using an outdated signature database may prevent Acronis Backup and Security 2010 from detecting new malware found since the last update To verify when the last update was performed go to Update Update in Expert Mode Note 9 In order for Acronis Backup and Security 2010 to make a complete scanning you need to shut down all open programs Especially your email client i e Outlook Outlook Express or Eudora is important to shut down Scanning Tips Here are some more scanning tips you may find useful Depending on the size of your hard disk running a comprehensive scan of your computer such as Deep System Scan or System Scan may take a while up to an hour or even more Therefore you should run such scans when you do not need to use your computer for a longer time for example during the night You can schedule the scan to start when convenient Make sure you leave your computer running With Windows Vista make sure y
120. ckup and Security 2010 To access the main interface of Acronis Backup and Security 2010 use the Windows Start menu by following the path Start gt Programs gt Acronis Backup and Security 2010 gt Acronis Backup and Security 2010 or quicker double click the Acronis icon amp in the system tray 6 2 User Interface View Modes Acronis Backup and Security 2010 meets the needs of computer beginners and very technical people alike Its graphical user interface is designed to suit each and every category of users You can choose to view the user interface under any of three modes depending on your computer skills and on your previous experience with Acronis Mode Description Novice Mode Suited for computer beginners and people who want Acronis Backup and Security 2010 to protect their computer and data without being bothered This mode is simple to use and requires minimal interaction on your side All you have to do is fix the existing issues when indicated by Acronis Backup and Security 2010 An intuitive step by step wizard assists you in fixing issues Additionally you can perform common tasks such as updating the Acronis Backup and Security 2010 virus signature and product files or scanning the computer Intermediate Mode Aimed at users with average computer skills this mode extends what you can do in Novice Mode You can fix issues separately and choose which issues to be monitored Moreover you can manage remotely
121. counts Match whole words Match Case v v Scan IM instant messaging traffic All users iv Web HTTP traffic and IM traffic containing your personal information will be blocked Check to enable e mail SMTP traffic scan Select Traffic Types and Users Select the type of traffic you want Acronis Backup and Security 2010 to scan The following options are available Scan Web HTTP traffic scans the HTTP web traffic and blocks the outgoing data that matches the rule data Scan e mail SMTP traffic scans the SMTP mail traffic and blocks the outgoing e mail messages that contain the rule data Scan IM Instant Messaging traffic scans the Instant Messaging traffic and blocks the outgoing chat messages that contain the rule data Privacy Control 192 Acronis Backup and Security 2010 You can choose to apply the rule only if the rule data matches whole words or if the rule data and the detected string case match Specify the users for which the rule applies Only for me current user the rule will apply only to your user account Limited user accounts the rule will apply to you and all limited Windows accounts All users the rule will apply to all Windows accounts Click Next Step 4 4 Describe Rule Rule Description Enter a description for this rule The description should help you or other administrators id
122. cronis Backup and Security 2010 statistics regarding incoming and outgoing traffic The graph shows the internet traffic volume over the last two minutes o Note The graph appears even if the Firewall is disabled 21 1 1 Setting the Default Action By default Acronis Backup and Security 2010 automatically allows all known programs from its white list to access network services and the Internet For all the other programs Acronis Backup and Security 2010 prompts you through an alert window to specify the action to be taken The action you specify is applied every time the respective application requests network Internet access Firewall 205 Acronis Backup and Security 2010 You can drag the slider along the scale to set the default action to be taken on the applications requiring network Internet access The following default actions are available Default action Description Allow All Allow Known Programs Report Deny All Applies the current rules and allows all traffic attempts that do not match any of the current rules without prompting This policy is strongly discouraged but it might be useful for network administrators and gamers Applies the current rules and allows all outgoing connection attempts from programs which are known to be legitimate whitelisted by Acronis Backup and Security 2010 without prompting For the rest of connection attempts Acronis Backup and Security 2010 will ask for your perm
123. d Automatic Updates Status Enabled gt Yulnerability Yahoo Messenger Outdated ee E Firefox Outdated More Info Encryption Windows Live Messenger Outdated More Info ooo Administrator Weak Password Fix Game Laptop Mode Andrei Strong Password None Home Network Update Registration Click here to configure the Vulnerability Scan module in detail Vulnerability Status The table displays the issues covered in the last vulnerability check and their status You can see the action you have to take to fix each vulnerability if any If the action is None then the respective issue does not represent a vulnerability Vulnerability 220 Acronis Backup and Security 2010 Important A To be automatically notified about system or application vulnerabilities keep the Automatic Vulnerability Checking enabled 22 1 1 Fixing Vulnerabilities Depending on the issue to fix a specific vulnerability proceed as follows e If Windows updates are available click Install in the Action column to install them If an application is outdated use the Home Page link provided to download and install the latest version of that application If a Windows user account has a weak password click Fix to force the user to change the password at the next logon or change the password yourself For a strong password use a combination of uppercase and lowercase letters numbers and special ch
124. d Add Files to Vault Enter password Type the password into the corresponding field and click Next Step 5 6 Summary This is where you can review chosen operations Wizards 64 Acronis Backup and Security 2010 Add Files to Vault Finish Please review the selected operations and click Next if you wish to continue You can click Back if you want to change anything Operation Add 1 file Folder to existing File Vault opened important D important byd Opened on G File Vault Wizard Add Files to Vault Summary Click Next Step 6 6 Results This is where you can view the vault content Wizards 65 Acronis Backup and Security 2010 Display File Vault Content These are the Files stored in the currently selected File Vault G important files File Vault Wizard Add Files to Vault Results Click Finish 10 4 2 Remove Vault Files This wizard helps you remove files from a specific file vault Step 1 5 Select Vault Here you can specify the vault to remove files from Wizards 66 Acronis Backup and Security 2010 Remove Vault Files Select File Vault Acronis Backup and Security File Vault Functions similar to bank vaults you choose what you want to secure you create a vault with a password you deposit and then you close the vault If this is the first time you use Acronis Backup and Security File Encrypti
125. d Security 2010 Update Acronis Backup and Security Update Acronis Backup and Security will check For newer Files and update them automatically Please make sure that you have an internet connection before performing this task It is highly recommended to keep Acronis Backup and Security updated to ensure the security of your system Status Currently checking For updates 14 Total update OKB Downloaded OKB To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Updating Acronis Backup and Security 2010 In this window you can see the status of the update process The update process is performed on the fly meaning that the files to be updated are replaced progressively In this way the update process will not affect product operation and at the same time all vulnerabilities will be excluded If you want to close this window just click Cancel However this will not stop the update process Note If you are connected to the Internet through a dial up connection then it is recommended to regularly update Acronis Backup and Security 2010 by user request Restart the computer if required In case of a major update you will be asked to restart your computer Click Reboot to immediately reboot your system If you want to reboot your system later just click OK
126. ddress or the IM contact that you want to add as exception 3 Double click Traffic type and choose from the menu the option corresponding to the type of address previously provided If you have specified a web address select HTTP If you have specified an e mail address select E mail SMTP If you have specified an IM contact select IM To remove an exception from the list select it and click the Remove button Click OK to save the changes 20 2 3 Managing Rules You can see the rules created so far listed in the table To delete a rule select it and click the Delete button To edit a rule select it and click the Edit button or double click it A new window will appear Privacy Control 194 Acronis Backup and Security 2010 Rule Name test Rule Type address Rule Data Type here to change Filter web HTTP traffic 2 Match whole words Filter e mail SMTP traffic EJ Match Case v Fiker m Choose for which user s you want to apply this rule amp Only for me current user Limited user accounts O All users Rule Description Enter the name of this Identity Control rule Edit Rule Here you can change the name description and parameters of the rule type data and traffic Click OK to save the changes 20 2 4 Rules Defined by Other Administrators When you are not the only user with administrative right
127. der for the training to be efficient there must be over 50 messages in each folder To reset the Bayesian database and retrain the Learning Engine follow these steps 1 Open your mail client 2 On the Acronis Backup and Security 2010 antispam toolbar click the Wizard button to start the antispam configuration wizard Detailed information on this wizard is provided in section Antispam Configuration Wizard p 264 Click Next Select Skip this step and click Next Select Clear antispam filter database and click Next OU A UJ Select the folder containing legitimate messages and click Next Troubleshooting 298 Acronis Backup and Security 2010 7 Select the folder containing SPAM messages and click Next 8 Click Finish to start the training process 9 When training is completed click Close Ask for Help If this information was not helpful you can contact Acronis for support as described in section Support p 301 33 4 3 Antispam Filter Does Not Detect Any Spam Message If no spam message is marked as spam there may be a problem with the Acronis Backup and Security 2010 Antispam filter Before troubleshooting this problem make sure it is not caused by one of the following conditions The Acronis Backup and Security 2010 Antispam protection is available only for e mail clients configured to receive e mail messages via the POP3 protocol This means the following gt E mail messages received v
128. des you with possible solutions to these problems Most of these problems can be solved through the appropriate configuration of the product settings If you cannot find your problem here or if the presented solutions do not solve it you can contact the Acronis technical support representatives as presented in chapter Support p 301 33 1 Installation Problems This article helps you troubleshoot the most common installation problems with Acronis Backup and Security 2010 These problems can be grouped into the following categories e Installation validation errors the setup wizard cannot be run due to specific conditions on your system Failed installations you initiated installation from the setup wizard but it was not completed successfully 33 1 1 Installation Validation Errors When you start the setup wizard a number of conditions are verified to validate if the installation can be initiated The following table presents the most common installation validation errors and solutions to overcome them Error Description amp Solution You do not have sufficient In order to run the setup wizard and install Acronis privileges to install the Backup and Security 2010 you need administrator program privileges Do any of the following Log on to a Windows administrator account and run the setup wizard again Right click the installation file and select Run as Type the user name and password of a Windows administrator
129. directly to your Inbox Otherwise the Spammers list filter will take over the e mail to verify if the sender s address is on its list The e mail will be tagged as SPAM and moved in the Spam folder located in Microsoft Outlook if a match has been made Else the Charset filter will check if the e mail is written in Cyrillic or Asian characters If so the e mail will be tagged as SPAM and moved in the Spam folder If the e mail is not written in Asian or Cyrillic it will be passed to the Image filter The Image filter will detect all the e mail messages containing attached images with spam content The URL filter will look for links and it will compare the links found with the links from the Acronis Backup and Security 2010 database In case of a match it will add a SPAM score to the e mail Antispam 159 Acronis Backup and Security 2010 The NeuNet Heuristic filter will take over the e mail and will perform a set of tests on all the message components looking for words phrases links or other characteristics of SPAM The result is that it will add a Spam score to the e mail too Note 9 If the e mail is tagged as SEXUALLY EXPLICIT in the subject line Acronis Backup and Security 2010 will consider it SPAM The Bayesian filter module will further analyze the message according to statistical information regarding the rate at which specific words appear in messages classified SPAM as compared to those declared NON SPAM by you or
130. duling Scan Tasks With complex tasks the scanning process will take some time and it will work best if you close all other programs That is why it is best for you to schedule such tasks when you are not using your computer and it has gone into the idle mode To see the schedule of a specific task or to modify it right click the task and select Schedule If you are already in a task s Properties window select the Scheduler tab The following window will appear overview paths Scheduler an a Properties Scheduled every 6 hours Next scan 1 22 2010 3 47 55 PM Schedule O No O once Periodically O At system startup Every 6 i tours Start date 1 22 2010 x Start time 3 47 55PM__ Scheduler You can see the task schedule if any When scheduling a task you must choose one of the following options No launches the task only when the user requests it Once launches the scan only once at a certain moment Specify the start date and time in the Start Date Time fields Periodically launches the scan periodically at certain time intervals minutes hours days weeks months starting with a specified date and time If you want the scan to be repeated at certain intervals select Periodically and type in the Every edit box the number of minutes hours days weeks months indicating the frequency of this process You must also spe
131. dvanced parameters as needed 3 Click OK to save the changes Configuring Main Parameters The Main tab of the configuration window allows configuring the main rule parameters row Advanced Program Path Any Command Line Mj Any Protocol n vents idapter Types 34 Connect v Full Trust v Trusted Local Traffic v safe v Unsafe vi Listen v Blocked Local Blocked Action O Allow O Deny Main Parameters You can configure the following parameters Program Path Click Browse and select the application the rule applies to If you want the rule to apply to all applications select Any Command line If you want the rule to apply only when the selected application is opened with a specific command in the Windows command line interface clear the Any check box and type the respective command in the edit field Protocol Select from the menu the IP protocol the rule applies to gt If you want the rule to apply to all protocols select Any Firewall 214 Acronis Backup and Security 2010 gt If you want the rule to apply to TCP select TCP gt If you want the rule to apply to UDP select UDP gt If you want the rule to apply to a specific protocol select Other An edit field will appear Type the number assigned to the protocol you want to filte
132. e Remove the malware code from the infected files detected Deletes infected files immediately without any warning Move files to Quarantine Moves infected files into the quarantine Quarantined files cannot be executed or opened therefore the risk of getting infected disappears gt Select the action to be taken on the suspicious files detected The following options are available Action Description Take No Action Delete files No action will be taken on suspicious files These files will appear in the report file Deletes suspicious files immediately without any warning Move files to Quarantine Moves suspicious files into the quarantine Quarantined files cannot be executed or opened therefore the risk of getting infected disappears Note 9 Files are detected as suspicious by the heuristic analysis We recommend you to send these files to the Acronis Lab gt Select the action to be taken on the hidden objects rootkits detected The following options are available Antivirus Action Description Take No Action Rename files No action will be taken on hidden files These files will appear in the report file Changes the name of hidden files by appending bd ren to their name As a result you will be able to search for and find such files on your computer if any 129 Acronis Backup and Security 2010 Action Description Move files to Quarantine Moves hidden f
133. e p 2 If you are using a different mail client you cannot indicate detection errors and train the Learning Engine To solve the problem try decreasing the antispam protection level Add Contacts to Friends List If you are using a Supported mail client you can easily add the senders of legitimate messages to the Friends list Follow these steps 1 In your mail client select an e mail message from the sender that you want to add to the Friends list Click the amp Add Friend button on the Acronis Backup and Security 2010 antispam toolbar You may be asked to acknowledge the addresses added to the Friends list Select Don t show this message again and click OK You will always receive e mail messages from this address no matter what they contain If you are using a different mail client you can add contacts to the Friends list from the Acronis Backup and Security 2010 interface Follow these steps 1 2 Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode Click Antispam on the left side menu 3 Click the Status tab 4 Click Manage Friends A configuration window will appear Troubleshooting 294 Acronis Backup and Security 2010 5 Type the e mail address you always want to receive e mail messages from and click the amp button to add the address to the Friends List 6 Click OK to save the changes and close the window Indicate Detection Err
134. e Friends List Here you can see all the addresses from your Address Book Please select those you want to be added to your Friends list we recommend to select them all You will receive all the e mail messages from these addresses regardless of their content To add all your contacts to the Friends list check Select all If you want to skip this configuration step select Skip this step Click Next to continue Integration into Mail Clients 266 Acronis Backup and Security 2010 30 1 3 Step 3 6 Delete Bayesian Database Train the Acronis Backup and Security Learning Bayesian Filter If the Acronis Backup and Security Antispam is not working properly we recommend retraining the Bayesian filter In order to do so you have to wipe the previous filter J Clear Antispam filter database You can choose to save the Bayesian filter before deleting it EN Save Bayes Load Bayes Check this option only if the Antispam filter is very inaccurate In the Following steps you will be quided on how to retrain the Bayesian Learning Engine Skp this step To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Delete Bayesian Database You may find that your antispam filter has begun to lose efficiency This may be due to improper training i e you ha
135. e is off Anyone from the local network or the Internet can ping and detect your computer Remote Your computer cannot be detected from the Internet Local network users can ping and detect your computer 21 2 3 Configuring Generic Settings If the IP address of a network adapter is changed Acronis Backup and Security 2010 modifies the trust level accordingly If you want to keep the same trust level click the arrow v from the Generic column and select Yes 21 2 4 Network Zones You can add allowed or blocked computers for a specific adapter A trusted zone is a computer that you fully trust All traffic between your computer and a trusted computer is allowed To share resources with specific computers in an unsecured wireless network add them as allowed computers A blocked zone is a computer that you do not want to communicate at all with your computer The Zones table displays the current network zones per adapter To add a zone click the Add button Zone 10 10 0 10 10 0 2 10 10 0 4 10 10 0 5 10 10 0 6 10 10 0 7 10 10 0 8 10 10 0 9 10 10 0 10 10 10 0 15 10 10 0 17 10 10 0 18 10 10 0 19 10 10 0 20 10 10 0 23 Action O Allow Add zone Firewall 210 Acronis Backup and Security 2010 Proceed as follows 1 Select the IP address of the computer you want to add 2 Select the action Allow to allow all traffic between your computer and the selected com
136. e link corresponding to a threat to find out more information about the infected objects You can choose an overall action to be taken for all issues or you can select separate actions for each group of issues One or several of the following options can appear on the menu Antivirus 140 Acronis Backup and Security 2010 Action Description Take No Action Disinfect Delete Move to quarantine Rename files No action will be taken on the detected files After the scan is completed you can open the scan log to view information on these files Removes the malware code from infected files Deletes detected files Moves detected files to quarantine Quarantined files cannot be executed or opened therefore the risk of getting infected disappears Changes the name of hidden files by appending bd ren to their name As a result you will be able to search for and find such files on your computer if any Please note that these hidden files are not the files that you deliberately hide from Windows They are the files hidden by special programs known as rootkits Rootkits are not malicious in nature However they are commonly used to make viruses or spyware undetectable by normal antivirus programs Click Continue to apply the specified actions Step 3 3 View Results When Acronis Backup and Security 2010 finishes fixing the issues the scan results will appear in a new window Antivirus 141 Acronis
137. e separated by Scans for riskware Detected files will be treated as infected The software that includes adware components might stop working if this option is enabled Select Skip dialers and applications from scan and or Skip keyloggers from scan if you want to exclude these kinds of files from scanning Scans only files that have not been scanned before or that have been changed since the last time they were scanned By selecting this option you may greatly improve overall system responsiveness with a minimum trade off in security Scans the system s boot sector The accessed archives will be scanned With this option on the computer will slow down You can set the maximum size of archives to be scanned in kilobytes type 0 if you want all archives to be scanned and the maximum archive depth to scan Select from the drop down menu the first action to take on infected and suspicious files In case an infected file is detected the access to this will be denied Removes the malware code from infected files Deletes infected files immediately without any warning 114 Acronis Backup and Security 2010 Option Description Second action Move file to quarantine Deny access and continue Delete file Move file to quarantine Don t scan files greater than x Kb Scan network shares Scan all files Scan applications only Scan user defined extensions Moves infected fil
138. e settings may be monitored by the issue tracking system of Acronis Backup and Security 2010 If you disable a monitored setting Acronis Backup and Security 2010 will indicate this as an issue that you need to fix If you do not want a monitored setting that you disabled to be shown as an issue you must configure the tracking system accordingly You can do that either in Intermediate Mode or in Expert Mode en Intermediate Mode the tracking system can be configured from separate locations based on settings categories For detailed information please refer to the Intermediate Mode p 79 part of this user guide In Expert Mode the tracking system can be configured from a central location Follow these steps 1 Go to General Dashboard 2 Click Configure Status Alerts 3 Clear the check box corresponding to the item you want not to be monitored For detailed information please refer to chapter Dashboard p 101 8 3 General Settings In this area you can enable or disable settings that affect product behavior and user experience To enable disable a setting select clear the corresponding Enable check box The entire list of settings and their description is provided in the following table Setting Description Game Mode Game Mode temporarily modifies protection settings so as to minimize their impact on system performance during games Configuring Basic Settings 38 Acronis Backup and Security 2010 Set
139. ece of information you might consider personal or confidential from your phone number or e mail address to your bank account information Multiuser support is provided so that users logging on to different Windows user accounts can configure and use their own identity protection rules If your Windows account is an administrator account the rules you create can be configured to also apply when other users of the computer are logged on to their Windows user accounts Why use Identity Control Identity Control is very effective in blocking keylogger spyware This type of malicious applications records your keystrokes and sends them over the Internet to a malicious person hacker The hacker can find out sensitive information from the stolen data such as bank account numbers and passwords and use it to gain personal benefits Supposing such an application manages to avoid antivirus detection it cannot send the stolen data by e mail web or instant messages if you have created appropriate identity protection rules Identity Control can protect you from phishing attempts attempts to steal personal information The most common phishing attempts make use of a deceiving e mail to trick you into submitting personal information on a fake web page For example you may receive an e mail claiming to be from your bank and requesting you to urgently update your bank account information The e mail provides you with a link to the web page where you
140. eceive and identifies those that are spam The spam messages detected by Acronis Backup and Security 2010 are marked with the SPAM prefix in the subject line Note 9 Antispam protection is provided for all POP3 SMTP e mail clients Acronis Backup and Security 2010 integrates directly through an intuitive and easy to use toolbar into the following mail clients Microsoft Outlook Outlook Express e Windows Mail e Mozilla Thunderbird Acronis Backup and Security 2010 automatically moves spam messages to a specific folder as follows In Microsoft Outlook spam messages are moved to a Spam folder located in the Deleted Items folder The Spam folder is created during the installation of Acronis Backup and Security 2010 In Outlook Express and Windows Mail spam messages are moved directly to Deleted Items e In Mozilla Thunderbird spam messages are moved to a Spam folder located in the Trash folder The Spam folder is created during the installation of Acronis Backup and Security 2010 If you use other mail clients you must create a rule to move the e mail messages marked as SPAM by Acronis Backup and Security 2010 to a custom quarantine folder 30 1 Antispam Configuration Wizard The first time you run your mail client after you have installed Acronis Backup and Security 2010 a wizard will appear helping you to configure the Friends list and the Spammers list and to train the Bayesian filter in order to increase the ef
141. ect Vulnerabilities to Check 000 eee eee 55 10 3 2 Step 2 6 Checking for Vulnerabilities cece eee eee eee 56 1073 3 Step 3 6 Update WINdOWS serate ttem cec esa 57 10 3 4 Step 4 6 Update Applications 0 0 c cece eee eee 58 10 3 5 Step 5 6 Change Weak Passwords 2 0c cece cece cece 59 10 3 6 Step 6 6 View Results ires rr ooo eb awa ER n toe 60 10 4 ING Vault WIZ AROS ce rn e met EU Pre E CRURNCR a RERUM ER 60 10 4 1 Add Files to Vault pga aman eae eee vae 61 10 4 2 Remove Vault Filesi tnni ae rto tee tetra reo dp RP A i s 66 10473 View File Vault scission o vae orte Dati Io ca que Pa E tppe dps 71 10 4 4 Lock Pile Vatt osa rte ato rent erba eoe a baci Ne d e Rea ert wate 75 Intermediate Mode iodsises epu It FE Peri PIReP TIGATRI AXE PoE RE IERU 79 11 Dashboard iesus rena re baa acia teas rr nar E EE RR CHER 80 pcr nirani iaoa aa uitagtalanAiwel adn ited iantaghabiens 82 T2 1 Status ATG8 sso o etr tasto Rp UR Vis Ws eign Bot de Rote d DNO ae 82 12 1 1 Configuring Status Alerts iis cuis cent d rnt oh hrs 83 12 2 QUICK TasKS i iue tette tra dtc kom aan ol eda duals a 85 12 2 1 Updating Acronis Backup and Security 2010 issssessssees 85 12 2 2 Scanning with Acronis Backup and Security 2010 auaa 86 12 2 3 Searching for Vulnerabilities 0 0 tissa iaden a eee 87 13 Parental 2 5 ccr obtu r ek abs ps bl i 88 13 1 Status Area epo etate i
142. ect version of the installation file There are two versions of the Acronis Backup and Security 2010 installation file one for 32 bit processors and the other for 64 bit processors To make sure you have the correct version for your system download the installation file directly from http www acronis eu There are several installation fail possibilities During installation an error screen appears You may be prompted to cancel the installation or a button may be provided to run an unistall tool that will clean up the system Note Immediately after you initiate installation you may notified that there is not enough free disk space to install Acronis Backup and Security 2010 In such case free the required amount of disk space on the partition where you want to install Acronis Backup and Security 2010 and then resume or reinitiate the installation Troubleshooting 287 Acronis Backup and Security 2010 The installation hangs out and possibly your system freezes Only a restart restores system responsiveness Installation was completed but you cannot use some or all of the Acronis Backup and Security 2010 functions To troubleshoot a failed installation and install Acronis Backup and Security 2010 follow these steps 1 Clean up the system after the failed installation If the installation fails some Acronis Backup and Security 2010 registry keys and files may remain in your system Such remainders may p
143. ected objects Antivirus Scan Scan Status Current operation amp lt System gt gt HKEY_LOCAL_MACHINE SOFTW 2 gt E WINDOWS SYSTEM32 SHDOC W DLL Elapsed time 00 00 02 Files Second 28 Scan Statistics Scanned items Skipped items Hidden processes Antivirus scanning in progress The section above indicates the progress of this EM gis kis section below indicates statistics on this process By default Acronis Backup and Security will try to disinfect the items detected as infect Scanning Wizards 42 Acronis Backup and Security 2010 You can see the scan status and statistics scanning speed elapsed time number of scanned infected suspicious hidden objects and other Wait for Acronis Backup and Security 2010 to finish scanning Note The scanning process may take a while depending on the complexity of the scan Password protected archives If Acronis Backup and Security 2010 detects a password protected archive during scanning and the default action is Prompt for password you will be prompted to provide the password Password protected archives cannot be scanned unless you provide the password The following options are available want to enter the password for this object If you want Acronis Backup and Security 2010 to scan the archive select this option and type the password If you do not know the password choose one of the other options do not want
144. ecurity Scans for adware threats Detected files will be treated as infected The software that includes adware components might stop working if this option is enabled Scans for known spyware threats Detected files will be treated as infected Scan for legitimate applications that can be used as a spying tool to hide malicious applications or for other malicious intent Scans for applications dialing high cost numbers Detected files will be treated as infected The software that includes dialer components might stop working if this option is enabled Scans for hidden objects files and processes generally known as rootkits Virus scanning options Specify the type of objects to be scanned file types archives and so on by selecting the appropriate options from the Virus scanning options category Option Description Scan files Scan all files All files are scanned regardless of their type Scan program Only the program files will be scanned This files only means only the files with the following Antivirus extensions exe bat com dll ocx scr 127 Acronis Backup and Security 2010 Option Description Scan user defined extensions Scan packed files Scan inside archives Scan inside e mail archives Scan boot sectors Scan memory Scan registry Scan cookies bin dat 386 vxd sys wdm cla class ovl ole exe hlp doc dot xls ppt wbk wiz pot ppa xla xlt vbs vbe mdb
145. ed from the default browser If the proxy server requires a username and a password you must specify them in the corresponding fields Note 9 The supported web browsers are Internet Explorer Mozilla Firefox and Opera If you use another browser by default Acronis Backup and Security 2010 will not be able to obtain the proxy settings of the current user Custom Proxy proxy settings that you can configure if you are logged in as an administrator The following settings must be specified gt Address type in the IP of the proxy server gt Port type in the port Acronis Backup and Security 2010 uses to connect to the proxy server gt Username type in a user name recognized by the proxy gt Password type in the valid password of the previously specified user When trying to connect to the Internet each set of proxy settings is tried at a time until Acronis Backup and Security 2010 manages to connect First the set containing your own proxy settings will be used to connect to the Internet If it does not work the proxy settings detected at installation time will be tried next Finally if those do not work either the proxy settings of the current user will be taken from the default browser and used to connect to the Internet Click OK to save the changes and close the window Click Apply to save the changes or click Default to load the default settings Update 251 Acronis Backup and Security 2010 Integrat
146. efault Acronis Backup and Security 2010 encrypts all your instant messaging chat sessions provided that Your chat partner has an Acronis product installed that supports IM Encryption and IM Encryption is enabled for the instant messaging application used for chatting You and your chat partner use either Yahoo Messenger or Windows Live MSN Messenger Important A Acronis Backup and Security 2010 will not encrypt a conversation if a chat partner uses a web based chat application such as Meebo or if one of the chat partners uses Yahoo and the other Windows Live MSN To configure instant messaging encryption go to Encryption gt IM Encryption in Expert Mode D Note You can easily configure instant messaging encryption using the Acronis toolbar from the chat window For more information please refer to Integration into Instant Messenger Programs p 263 Encryption 223 Acronis Backup and Security 2010 i Menavo memamon vl IM Encryption is enabled Yahoo Messenger Encryption is enabled Windows Live MSN Messenger Encryption is enabled Parental Control Encryption Exclusions Privacy Control User ID Firewall Vulnerability gt Game Laptop Mode gt Home Network Current Connections gt Update User ID Encryption Status gt Registration To find out more about each option displayed in the Acronis Backup and Security Us
147. em By clicking Fix All Issues a wizard will help you easily remove any threats to your computer and data security For detailed information please refer to Fixing Issues p 32 Overview 13 Acronis Backup and Security 2010 Protect Your PC is where you can find the necessary tasks to protect your computer and data The available tasks you can perform are different depending on the selected usage profile gt The Scan Now button starts a standard scan of your system for viruses spyware and other malware The Antivirus Scan wizard will appear and guide you through the scanning process For detailed information about this wizard please refer to Antivirus Scan Wizard p 42 gt The Update Now button helps you update the virus signature and product files of Acronis Backup and Security 2010 A new window will appear where you can see the update status If updates are detected they are automatically downloaded and installed on your computer gt When the Typical profile is selected the Vulnerabilities Check button starts a wizard that helps you find and fix system vulnerabilities such as outdated software or missing Windows updates For detailed information please refer to section Vulnerability Check Wizard p 54 gt When the Gamer profile is selected the Turn On Off Game Mode button allows you to enable disable Game Mode Game Mode temporarily modifies protection settings so as to minimize their impact on system per
148. entify with more ease what information you configured to be blocked Enter the rule description here The wizard will not allow you to enter here the data you want to protect Describe Rule Enter a short description of the rule in the edit field Since the blocked data character string is not displayed in plain text when accessing the rule the description should help you easily identify it Click Finish The rule will appear in the table 20 2 2 Defining Exclusions There are cases when you need to define exceptions to specific identity rules Let s consider the case when you create a rule that prevents your credit card number from being sent over HTTP web Whenever your credit card number is submitted on a website from your user account the respective page is blocked If you want for example to buy footwear from an online shop which you know to be secure you will have to specify an exception to the respective rule Privacy Control 193 Acronis Backup and Security 2010 To open the window where you can manage exceptions click Exclusions Exclusion Type H o edit TTP luded item double click to edit Click here to add a new scan exclusion rule Exclusions To add an exception follow these steps 1 Click the Add button to add a new entry in the table 2 Double click Specify excluded item and provide the web site the e mail a
149. er Interface please move your mouse over the window A relevant help text will be displayed in this area Instant Messaging Encryption By default IM Encryption is enabled for both Yahoo Messenger and Windows Live MSN Messenger You can choose to disable IM Encryption for a specific chat application only or completely Two tables are displayed Encryption Exclusions lists the user IDs and the associated IM program for which encryption is disabled To remove a contact from the list select it and click the Remove button Current Connections lists the current instant messaging connections user ID and associated IM program and whether or not they are encrypted A connection may not be encrypted for these reasons gt You explicitly disabled encryption for the respective contact gt Your contact does not have installed an Acronis product that supports IM encryption 23 1 1 Disabling Encryption for Specific Users To disable encryption for a specific user follow these steps Encryption 224 Acronis Backup and Security 2010 1 Click the Add button to open the configuration window User ID IM Application Yahoo Messenger O Windows Live MSN Messenger Adding Contacts 2 Type in the edit field the user ID of your contact 3 Select the instant messaging application associated with the contact 4 Click OK 23 2 File Encryption File
150. er to change password at next login C Change the password now Password Confirm password Change Password Select the method to fix this issue Force user to change password at next login Acronis Backup and Security 2010 will prompt the user to change the password the next time the user logs on to Windows Wizards 59 Acronis Backup and Security 2010 Change user password You must type the new password in the edit fields Make sure to inform the user about the password change x Note For a strong password use a combination of uppercase and lowercase letters numbers and special characters such as or You can search the Internet for more information and tips on creating strong passwords Click OK to change the password Click Next 10 3 6 Step 6 6 View Results Acronis Backup and Security Vulnerability Check Wizard Results No new updates were found Your system is updated to the latest version No new updates were found Your system is updated to the latest version Results Click Close 10 4 File Vault Wizards The File Vault wizards help you create and manage Acronis Backup and Security 2010 file vaults A file vault is an encrypted storage space on your computer where you can securely store important files documents and even entire folders These wizards do not appear when you fix issues because file vaults are an optional
151. ere you can change the scan target of the selected task Note In the case of system tasks this option is replaced by Show Scan Paths as you can only see their scan target Schedule opens the Properties window Scheduler tab where you can schedule the selected task View Logs opens the Properties window Logs tab where you can see the reports generated after the selected task was run Antivirus 123 Acronis Backup and Security 2010 LL 17 2 Clone Task duplicates the selected task This is useful when creating new tasks as you can modify the settings of the task duplicate Delete deletes the selected task o Note Not available for system tasks You cannot remove a system task Properties opens the Properties window Overview tab where you can change the settings of the selected task Due to the particular nature of the Misc Tasks category only the View Logs and Properties options are available in this case 3 Creating Scan Tasks To create a scan task use one of the following methods Clone an existing task rename it and make the necessary changes in the Properties window Click New Task to create a new task and configure it 4 Configuring Scan Tasks Each scan task has its own Properties window where you can configure the scan options set the scan target schedule the task or see the reports To open this window click the Properties button to the left of the task or right click
152. ers list Firewall Iv Block e mails written in Asian characters 3 Block e mails written in Cyrillic characters Vulnerability Advanced Antispam Filters Iv Enable the Learning Engine Bayesian Maler Limit the dictionary size to 200000 words click on text to change Game Laptop Mode v Train the Learning Engine Bayesian on outgoing e mails iv URL filter Home Network V NeuNet Heuristic filter v Block explicit content Image filter Update Registration To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Antispam Settings Three categories of options are available Antispam settings Basic Antispam filters and Advanced Antispam filters organized like an expandable menu similar to those from Windows Note Click the box labeled to open a category or click the one labeled to close it To enable disable an option select clear the checkbox corresponding to it To apply the default settings click Default Click Apply to save the changes 18 3 1 Antispam Settings Mark spam messages in subject all e mail messages considered to be spam will be tagged with SPAM in the subject line Mark phishing messages in subject all e m
153. es In this case the solution is to add the e mail addresses from which you receive such e mail messages to the Friends list A significant part of your legitimate mail is from people to whom you never e mailed before such as customers potential business partners and others Other solutions are required in this case If you are using one of the mail clients Acronis Backup and Security 2010 integrates into try the following solutions Troubleshooting 293 Acronis Backup and Security 2010 Indicate detection errors This is used to train the Learning Engine Bayesian of the antispam filter and it helps prevent future detection errors The Learning Engine analyzes the indicated messages and learns their patterns The next e mail messages that fit the same patterns will not be marked as spam Decrease antispam protection level By decreasing the protection level the antispam filter will need more spam indications to classify an e mail message as spam Try this solution only if many legitimate messages including solicited commercial messages are incorrectly detected as spam Retrain the Learning Engine Bayesian filter Try this solution only if the previous solutions did not offer satisfactory results Note Acronis Backup and Security 2010 integrates into the most commonly used mail clients through an easy to use antispam toolbar For a complete list of supported mail clients please refer to Supported Softwar
154. es a given threshold the application is blocked Active Virus Control Settings Select the corresponding check box to enable Active Virus Control Antivirus 117 Acronis Backup and Security 2010 Important Keep the Active Virus Control enabled in order to be protected against unknown viruses If you want to be alerted and prompted for action by Active Virus Control whenever an application tries to perform a possible malicious action select the Ask me before taking an action check box Configuring Protection Level The Active Virus Control protection level automatically changes when you set a new real time protection level If you are not satisfied with the default setting you can manually configure the protection level Note Keep in mind that if you change the current real time protection level the Active Virus Control protection level will change accordingly If you set real time protection to Permissive Active Virus Control is automatically disabled In this case you can manually enable Active Virus Control if you want to use it Drag the slider along the scale to set the protection level that best fits your security needs Protection level Description Critical Strict monitoring of all applications for possible malicious actions Default Detection rates are high and false positives are possible Medium Application monitoring is moderate some false positives are still possible Permissive
155. es all Interface You make the most Interface You make all product decisions for you important decisions decisions To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Next User Interface View Modes Click the button that best describes your computer skills to select an appropriate user interface view mode You can choose to view the user interface under any of three modes depending on your computer skills and on your previous experience with Acronis Backup and Security 2010 Mode Description Novice Mode Suited for computer beginners and people who want Acronis Backup and Security 2010 to protect their computer and data without being bothered This mode is simple to use and requires minimal interaction on your side All you have to do is fix the existing issues when indicated by Acronis Backup and Security 2010 An intuitive step by step wizard assists you in fixing issues Additionally you can perform common tasks such as updating the Acronis Backup and Security 2010 virus signature and product files or scanning the computer Intermediate Mode Aimed at users with average computer skills this mode extends what you can do in Novice Mode Overview 22 Acronis Backup and Security 2010 Mode Description Expert Mode You can fix issues separately and ch
156. es into the quarantine Quarantined files cannot be executed or opened therefore the risk of getting infected disappears Select from the drop down menu the second action to take on infected files in case the first action fails In case an infected file is detected the access to this will be denied Deletes infected files immediately without any warning Moves infected files into the quarantine Quarantined files cannot be executed or opened therefore the risk of getting infected disappears Type in the maximum size of the files to be scanned If the size is O Kb all files will be scanned regardless their size All the files accessed from the network will be scanned regardless of their type Only the program files will be scanned This means only the files with the following extensions exe bat com dll ocx Scr bin dat 386 vxd sys wdm Cla class ovl ole exe hlp doc dot xls ppt wbk wiz pot ppa xla xlt vbs vbe mdb rtf ahtn ehta shtml xm ox p php ES a S ssim Kp DIC url smm pdf msi ini csc cmd bas eml and nws Only the files with the extensions specified by the user will be scanned These extensions must be separated by Scan e mail traffic scans the e mail traffic The following options are available Antivirus 115 Acronis Backup and Security 2010 Option Description Scan incoming e mail Scans all incomin
157. estart your computer and press the F8 key until the Windows Advanced Options Menu appears You can choose between several options of starting Windows in Safe Mode You might want to select Safe Mode with Networking in order to be able to access the Internet Note For more information on Safe Mode go to the Windows Help and Support Center in the Start menu click Help and Support You can also find useful information by searching the Internet 31 4 Using Scan Activity Bar The Scan activity bar is a graphic visualization of the scanning activity on your system This small window is by default available only in Expert Mode You can use the Scan activity bar to quickly scan files and folders Drag amp drop the file or folder you want to be scanned onto the Scan activity bar Follow the Antivirus scan Activity Bar Scan wizard to complete the scan Note o For more information please refer to Scan Activity Bar p 25 How to Scan Files and Folders 282 Acronis Backup and Security 2010 32 How to Schedule Computer Scan Scanning your computer periodically is a best practice to keep your computer free from malware Acronis Backup and Security 2010 allows you to schedule scan tasks so that you can automatically scan your computer To schedule Acronis Backup and Security 2010 to scan your computer follow these steps 1 Open Acronis Backup and Security 2010 and switch the user interface to Expert
158. etworks Troubleshooting 291 Acronis Backup and Security 2010 To configure the Acronis Backup and Security 2010 firewall to allow file and printer sharing with the entire Wi Fi network follow these steps 1 Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode 2 Click Firewall on the left side menu 3 Click the Network tab 4 In the Network Configuration table Trust Level column click the arrow v in the cell corresponding to the Wi Fi network 5 Depending on the level of security you want to obtain choose one of the following options Unsafe to access the files and printers shared in the Wi Fi network without allowing access to your shares Safe to allow file and printer sharing both ways This means that the users connected to the Wi Fi network can also access your shared files or printer If you still cannot share files or a printer with specific computers in the Wi Fi network most likely this is not caused by the Acronis Backup and Security 2010 firewall on your computer Check for other potential causes such as the following The firewall on the other computer may block file and printer sharing in unsecured public Wi Fi networks p gt If the Acronis Backup and Security 2010 firewall is used the same procedure must be followed on the other computer to allow file and printer sharing with your computer gt If the Windows Firewall is used it can be configured to all
159. ext to it Integration into Web Browsers 261 Acronis Backup and Security 2010 You can add the sites that you fully trust to the White List so that they will not be scanned by the antiphishing engines anymore To add a site to the White List provide its address in the corresponding field and click Add Report as Phishing informs the Acronis Lab that you consider the respective web site to be used for phishing By reporting phished web sites you help protect other people against identity theft Help opens the help file About opens a window where you can see information about Acronis Backup and Security 2010 and where to look for help in case something unexpected appears Integration into Web Browsers 262 Acronis Backup and Security 2010 29 Integration into Instant Messenger Programs Acronis Backup and Security 2010 offers encryption capabilities to protect your confidential documents and your instant messaging conversations through Yahoo Messenger and MSN Messenger By default Acronis Backup and Security 2010 encrypts all your instant messaging chat sessions provided that Your chat partner has an Acronis product installed that supports IM Encryption and IM Encryption is enabled for the instant messaging application used for chatting You and your chat partner use either Yahoo Messenger or Windows Live MSN Messenger Important Acronis Backup and Security 2010 will not encrypt a conversation if
160. fe b a teta 110 17 1 Real time Protection crosce eicere ta roa ter rian E AAEE EE entries 110 17 1 1 Configuring Protection Level ccc cece eee 111 17 1 2 Customizing Protection Level 0 cece 112 17 1 3 Configuring Active Virus Control 00 c cece eee 116 17 1 4 Disabling Real time Protection 0 0 e cee 119 17 1 5 Configuring Antiphishing Protection cc cece eee ee eee eees 119 17 2 On demand Scanning es tree e ER ated eae e rare e weed eg 120 17 21 CAIN ASKS sige secrecy niece yews iar EE EE feri avere toni Chara eater anna 121 17 2 2 Using Shortcut Men oro Pr RR ROPERIDEREE EUER E 123 172 3 Creating SCAM TASKS arni aes esito es mis oe kira a bebe doe t rtis vain anda 124 17 2 4 Configuring Scan Tasks es correr eh hoe ber onc on eins 124 17 2 5 Scanning Files and Folders cose reb mnm mme 135 172 6 Viewing Scan LOGS aici cei on pp erp CER Reg bm doe D iras 143 17 3 Objects Excluded from Scanning sepsisi seisme neiste cect cette eens 144 17 3 1 Excluding Paths from Scanning inrer errem rem 146 17 3 2 Excluding Extensions from Scanning ece rccerrrincreriarreraacneni 149 17 4 Quarantine ANC ais xs icr diepe aei ro ette tener ei os ected nde ak ad 153 17 4 1 Managing Quarantined Files 0 eee 154 17 4 2 Configuring Quarantine Settings cece rererere 155 18 Antispalm sscscusecsaes tero ER ERG ER iv a FE E EE ERERRYEEYEXc ie 157 T81 Antis
161. fection fails the Antivirus Scan wizard will allow you to specify other actions to be taken on infected files If you want to change the scanning options follow these steps 1 Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode Integration into Windows Contextual Menu 253 Acronis Backup and Security 2010 Click Antivirus on the left side menu Click the Virus Scan tab Right click the Contextual Scan task and select Open A window will appear Ui AeA W N Click Custom and configure the scanning options as needed To find out what an option does keep the mouse over it and read the description displayed at the bottom of the window 6 Click OK to save the changes 7 Click OK to confirm and apply the new scanning options Important You should not change the scanning options of this scanning method unless you have a strong reason to do so 27 2 Acronis Backup and Security File Vault Acronis Backup and Security File Vault helps you securely store your confidential documents on your computer through the use of file vaults The file vault is a secured storage space for personal information or sensitive files The file vault is an encrypted file on your computer with the bvd extension As it is encrypted the data inside it is invulnerable to theft or to a security breach When you mount this bvd file a new logical partition a new drive will appear It will be easier for yo
162. ficiency of the Antispam filters Note 9 The wizard can also be launched any time you want by clicking the Wizard button from the Antispam toolbar Integration into Mail Clients 264 Acronis Backup and Security 2010 30 1 1 Step 1 6 Welcome Window Welcome to the Acronis Backup and Security Antispam Optimization Wizard This is the Acronis Backup and Security Antispam Optimization wizard It will guide you through the process of training the Learning Bayesian Filter so that the efficiency of Antispam filter is Further increased The Learning Engine is a tool that automatically detects potential spem based on a predefined set of rules You can also define your own Spammers or Friends Lists To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Welcome Window Click Next Integration into Mail Clients 265 Acronis Backup and Security 2010 30 1 2 Step 2 6 Fill in the Friends List Add Contacts to Friends List You can automatically add all your contacts from the Address Book to the Friends list v Select all Skip this step To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Fill in th
163. formance Maintain Your PC is where you can find additional tasks to protect your computer and data gt Add File to Vault starts the wizard that allows you to store your important files documents privately by encrypting them in special vaulted drives gt Deep System Scan starts a comprehensive scan of your system for all types of malware gt My Documents Scan scans for viruses and other malware your most commonly used folders My Documents and Desktop This will ensure the safety of your documents a safe workspace and clean applications running at startup Usage Profile indicates the usage profile that is currently selected The usage profile reflects the main activities performed on the computer Depending on the usage profile the product interface is organized to allow easy access to your preferred tasks If you want to switch to a different profile or edit the one you are currently using click the profile and follow the configuration wizard In the upper right corner of the window you can see the Settings button It opens a window where you can change the user interface mode and enable or disable the main settings of Acronis Backup and Security 2010 For detailed information please refer to Configuring Basic Settings p 35 In the bottom right corner of the window you can find several useful links Overview 14 Acronis Backup and Security 2010 Link Description Buy Renew Opens a web page where you c
164. fully protected enable tracking for all components and fix all reported issues The status of the following security components can be tracked by Acronis Backup and Security 2010 Antivirus Acronis Backup and Security 2010 monitors the status of the two components of the Antivirus feature real time protection and an on demand scan The most common issues reported for this component are listed in the following table Issue Description Real time protection is Files are not scanned as they are accessed by you disabled or by an application running on this system You have never scanned An on demand system scan was never performed your computer for to check if files stored on your computer are malware malware free The last system scan A full system scan was started but not completed you started was aborted before it finished Antivirus is in a critical Real time protection is disabled and a system scan state is overdue Update Acronis Backup and Security 2010 monitors if the malware signatures are up to date The most common issues reported for this component are listed in the following table Security 83 Acronis Backup and Security 2010 Issue Description Automatic Update is The malware signatures of your Acronis Backup and disabled Security 2010 product are not being automatically updated on a regular basis The update has not been The malware signatures of your Acronis Backup and performed for x days Secur
165. g Note The scanning process may take a while depending on the complexity of the scan You can click the scan progress icon in the system tray to open the scan window and see the scan progress 10 2 6 Step 6 6 View Results When Acronis Backup and Security 2010 completes the scanning process the scan results will appear in a new window Wizards 53 Acronis Backup and Security 2010 Results Summary Resolved items Unresolved items Password protected items ver compressed items Ignored items ailed items The Antivirus scan has been completed These are the statistics for this scan task Summary You can see the results summary If you want comprehensive information on the scanning process click View Log to view the scan log Important If required please restart your system in order to complete the cleaning process Click Close to close the window 10 3 Vulnerability Check Wizard This wizard checks the system for vulnerabilities and helps you fix them Wizards 54 Acronis Backup and Security 2010 10 3 1 Step 1 6 Select Vulnerabilities to Check Acronis Backup and Security Vulnerability Check Wizard Select tasks This wizard will guide you through the actions required to identify deed applications and the Windows accounts that have a weak password Please select from the list below which items to be checked for vulnerabilities
166. g e mail messages Scan outgoing e mail Scans all outgoing e mail messages Scan web HTTP traffic scans the http traffic Show warning when a virus is found opens an alert window when a virus is found in a file or in an e mail message For an infected file the alert window will show the name of the virus the path to and the action taken on the infected file For an infected e mail the alert window will contain also information about the sender and the receiver In case a suspicious file is detected you can launch a wizard from the alert window that will help you to send that file to the Acronis Lab for further analysis You can type in your e mail address to receive information regarding this report Scan files received sent over IM To scan the files you receive or send using Yahoo Messenger or Windows Live Messenger select the corresponding check boxes Click OK to save the changes and close the window 17 1 3 Configuring Active Virus Control The Acronis Backup and Security 2010 Active Virus Control technology provides a layer of protection against new threats for which signatures have not yet been released It constantly monitors and analyses the behavior of the applications running on your computer and alerts you if an application has a suspicious behavior Active Virus Control can be configured to alert you and prompt you for action whenever an application tries to perform a possible malicious action Antivirus 11
167. g to the vault Look for the drive letter you assigned to the vault when you opened it 3 Copy paste or drag amp drop files and folders directly to this virtual disk drive 27 2 5 Remove from File Vault In order to remove files or folders from a vault the vault must be open To remove files or folders from a vault follow these steps 1 Open My Computer click the EEZ Windows Start menu and then My Computer 2 Enter the virtual disk drive corresponding to the vault Look for the drive letter you assigned to the vault when you opened it 3 Remove files or folders as you normally do in Windows for example right click a file you want to delete and select Delete 27 2 6 Change Vault Password The password protects the content of a vault from unauthorized access Only users who know the password can open the vault and access the documents and data stored inside it The vault must be locked before you can change its password To change the password of a vault follow these steps 1 Locate on your computer the bvd file representing the vault 2 Right click the file point to Acronis Backup and Security File Vault and select Change Vault Password The following window will appear D Change the current password for the File Vault D important byd Old Password New Password Confirm New Password The password must be at least 8 characters long Change the password fo
168. gt Antispam v Enable this module to modify Antivirus scan task schedules Skip task gt Privacy Control Postpone task Parental Control gt Firewall gt Vulnerability gt Encryption gt Home Network gt Update gt Registration To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Laptop Mode You can see whether Laptop Mode is enabled or not If Laptop Mode is enabled Acronis Backup and Security 2010 will apply the configured settings while the laptop is running on battery 24 2 1 Configuring Laptop Mode Settings To configure the behaviour on scheduled tasks use these options Enable this module to modify Antivirus scan tasks schedules to prevent scheduled scan tasks from running while in Laptop Mode You can choose one of the following options Option Description Skip Task Do not run the scheduled task at all Game Laptop Mode 237 Acronis Backup and Security 2010 Option Description Postpone Task Run the scheduled task immediately after you exit Laptop Mode Game Laptop Mode 238 Acronis Backup and Security 2010 25 Home Network The Network module allows you to manage the Acronis products installed on your home computers from a single computer Important You can manage
169. he Acronis product installed on this computer Set Parental Control Profile Allows you to set the age category to be used by the Parental Control web filter on this computer child teenager or adult Set as Update Server for this network Allows you to set this computer as update server for all Acronis products installed on the computers in this network Using this option will reduce internet traffic because only one computer in the network will connect to the internet to download updates Before running a task on a specific computer you will be prompted to provide the local home management password Please enter here the password that you have set when you enabled Home Management on this PC Password Dont show this message again during this session Enter Password Type the home management password and click OK Home Network 243 Acronis Backup and Security 2010 Note If you plan to run several tasks you might wantto select Don t show this message again this session By selecting this option you will not be prompted again for this password during the current session Home Network 244 Acronis Backup and Security 2010 26 Update New malware is found and identified every day This is why it is very important to keep Acronis Backup and Security 2010 up to date with the latest malware signatures If you are connected to the Internet through broadband or DSL Acronis Back
170. he check box corresponding to Scan Activity Bar 4 Click OK to save and apply the changes 6 6 Acronis Manual Scan Acronis Manual Scan lets you scan a specific folder or hard disk partition without having to create a scan task This feature was designed to be used when Windows is running in Safe Mode If your system is infected with a resilient virus you can try to remove the virus by starting Windows in Safe Mode and scanning each hard disk partition using Acronis Manual Scan To access the Acronis Manual Scan use the Windows Start menu by following the path Start gt Programs gt Acronis Backup and Security 2010 Acronis Manual Scan The following window will appear Antivirus Scan Scanned items Click Add Target to define the scanning target For this scan task wr Scan Target In this step you can choose the Files and Folders to be scanned Acronis Manual Scan Click Add Folder select the location you want to scan and click OK If you want to scan multiple folders repeat this action for each additional location The paths to the selected locations will appear in the Scan Target column If you change your mind about the location just click the Remove button next to it Click the Remove All Paths button to remove all the locations that were added to the list Overview 27 Acronis Backup and Security 2010 When you are done selecting the locations click Continue The Antiv
171. he user agrees to accept the adware Because adware applications are usually installed after the user has agreed to a licensing agreement that states the purpose of the application no offense is committed However pop up advertisements can become an annoyance and in some cases degrade system performance Also the information that some of these applications collect may cause privacy concerns for users who were not fully aware of the terms in the license agreement Archive A disk tape or directory that contains files that have been backed up A file that contains one or more files in a compressed format Backdoor A hole in the security of a system deliberately left in place by designers or maintainers The motivation for such holes is not always sinister some operating systems for example come out of the box with privileged accounts intended for use by field service technicians or the vendor s maintenance programmers Boot sector A sector at the beginning of each disk that identifies the disk s architecture sector size cluster size and so on For startup disks the boot sector also contains a program that loads the operating system Boot virus A virus that infects the boot sector of a fixed or floppy disk An attempt to boot from a diskette infected with a boot sector virus will cause the virus to become active in memory Every time you boot your system from that point on you will have the virus active in memory Browser Shor
172. ho to block Allows you to keep crucial software on your PC up to date Allows you to encrypt Yahoo and Windows Live MSN Messenger communications and also to local encrypt your critical files folders or partitions Allows you to postpone the Acronis scheduled tasks while your laptop runs on batteries and also to eliminate all alerts and pop ups when you are playing Allows you to configure and manage several computers in your household Allows you to obtain info on the latest updates to update the product and to configure the update process in detail In the upper right corner of the window you can see the Settings button It opens a window where you can change the user interface mode and enable or disable the main settings of Acronis Backup and Security 2010 For detailed information please refer to Configuring Basic Settings p 35 In the bottom right corner of the window you can find several useful links Link Description Buy Renew Opens a web page where you can purchase a license key for your Acronis Backup and Security 2010 product Register Allows you to enter your serial number and to view the Overview registration status 18 Acronis Backup and Security 2010 Link Description Support Allows you to contact the Acronis support team Help Gives you access to a help file that shows you how to use Acronis Backup and Security 2010 Logs Allows you to see a detailed history of all tasks performed
173. i networks present a great security risk because your computer is connected to unknown computers Without the proper protection provided by a firewall anyone connected to the network can access your shares and even break into your computer When connected to an unsecured Wi Fi network Acronis Backup and Security 2010 automatically blocks communication with the computers in this network You can only access the Internet but cannot share files or a printer with other users in the network To enable communication with a Wi Fi network there are two solutions The trusted computer solution allows file and printer sharing only with specific computers trusted computers in the Wi Fi network Use this solution when you are connected to a public Wi Fi network for example a campus or coffee shop network and you want to share files or a printer with a friend or access a Wi Fi network printer The safe network solution allows file and printer sharing for the entire Wi Fi BN network safe network This solution is not recommended for security reasons but it may be useful in particular situations for example you can use it for a home or office Wi Fi network Trusted Computer Solution To configure the Acronis Backup and Security 2010 firewall to allow file and printer sharing with a computer in the Wi Fi network or access to a Wi Fi network printer follow these steps 1 ou A W N Open Acronis Backup and Security 2010
174. ia web based e mail services such as Yahoo Gmail Hotmail or other are not filtered for spam by Acronis Backup and Security 2010 gt If your e mail client is configured to receive e mail messages using other protocol than POP3 for example IMAP4 the Acronis Backup and Security 2010 Antispam filter does not check them for spam D Note POP3 is one of the most widely used protocols for downloading e mail messages from a mail server If you do not know the protocol that your e mail client uses to download e mail messages ask the person who configured your e mail client Acronis Backup and Security 2010 doesn t scan Lotus Notes POP3 traffic You should also verify the following possible causes 1 Make sure Antispam is enabled a Open Acronis Backup and Security 2010 b Click the Settings button in the upper right corner of the window c In the Security Settings category check the antispam status If Antispam is disabled this is what is causing your problem Enable Antispam and monitor the antispam operation to see if the problem is fixed 2 Although very unlikely you may want to check if you or someone else configured Acronis Backup and Security 2010 not to mark spam messages as spam a Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode b Click Antispam on the left side menu and then the Settings tab Troubleshooting 299 Acronis Backup and Security 2010 c Make sure option Mark
175. ients please refer to Supported Software p 2 If you are using a different mail client you cannot indicate spam messages and train the Learning Engine To solve the problem try increasing the antispam protection level and adding spammers to the Spammers list Indicate Undetected Spam Messages If you are using a supported mail client you can easily indicate which e mail messages should have been detected as spam Doing so will considerably improve the efficiency of the antispam filter Follow these steps i Open your mail client 2 Goto the Inbox folder 3 4 Click the Is Spam button on the Acronis Backup and Security 2010 antispam Select the undetected spam messages toolbar normally located in the upper part of the mail client window This indicates to the Learning Engine that the selected messages are spam They are immediately marked as spam and moved to the junk mail folder The next e mail messages that fit the same patterns will be marked as spam Add Spammers to Spammers List If you are using a supported mail client you can easily add the senders of the spam messages to the Spammers list Follow these steps I Open your mail client 2 Go to the junk mail folder where spam messages are moved 3 4 Click the amp Add Spammer button on the Acronis Backup and Security 2010 Select the messages marked as spam by Acronis Backup and Security 2010 antispam toolbar You may be asked to
176. ific computers or users only You should check with the administrator of the Wi Fi network if you have permission to connect to that printer If you suspect the problem is with the Acronis Backup and Security 2010 firewall you can contact Acronis Inc for support as described in section Support p 301 33 4 Antispam Filter Does Not Work Properly This article helps you troubleshoot the following problems concerning the Acronis Backup and Security 2010 Antispam filtering operation number of legitimate e mail messages are marked as spam Many spam messages are not marked accordingly by the antispam filter e The antispam filter does not detect any spam message 33 4 1 Legitimate Messages Are Marked as spam Legitimate messages are marked as spam simply because they look like spam to the Acronis Backup and Security 2010 antispam filter You can normally solve this problem by adequately configuring the Antispam filter Acronis Backup and Security 2010 automatically adds the receivers of your e mail messages to a Friends List The e mail messages received from the contacts in the Friends list are considered to be legitimate They are not verified by the antispam filter and thus they are never marked as spam The automatic configuration of the Friends list does not prevent the detection errors that may occur in these situations You receive a lot of solicited commercial mail as a result of subscribing on various websit
177. il addresses from drop down menu For Microsoft Outlook Express Windows Mail a new window will appear from where you can select the folder that contains the e mail addresses you want to add to the Spammers list Choose them and click Select In both cases the e mail addresses will appear in the import list Select the desired ones and click 2 to add them to the Spammers list If you click all the e mail addresses will be added to the list To delete an item from the list select it and click the Remove button To delete all entries from the list click the Clear list button and then Yes to confirm You can save the Spammers list to a file so that you can use it on another computer or after reinstalling the product To save the Spammers list click the Save button and save it to the desired location The file will have a bwl extension To load a previously saved Spammers list click the Load button and open the corresponding bwl file To reset the content of the existing list when loading a previously saved list select Overwrite the current list Click Apply and OK to save and close the Spammers list amp Friends opens the Friends list that contains all the e mail addresses from which you always want to receive e mail messages regardless of their content Note 9 Any mail coming from an address contained in the Friends list will automatically be delivered to your Inbox without further processing Integratio
178. iles into the quarantine Quarantined files cannot be executed or opened therefore the risk of getting infected disappears Note Please note that these hidden files are not the files that you deliberately hide from Windows They are the files hidden by special programs known as rootkits Rootkits are not malicious in nature However they are commonly used to make viruses or spyware undetectable by normal antivirus programs gt Action options for password protected and encrypted files Files Antivirus encrypted using Windows may be important to you This is why you can configure different actions to be taken on the infected or suspicious files that are encrypted using Windows Another category of files that requires special actions is password protected archives Password protected archives cannot be scanned unless you provide the password Use these options to configure the actions to be taken on password protected archives and on Windows encrypted files Action to take when an encrypted infected file is found Select the action to be taken on infected files that are encrypted using Windows The following options are available Action Description Take no action Only log the infected files that are encrypted using Windows After the scan is completed you can open the scan log to view information on these files Disinfect files Remove the malware code from the infected files detected Disinfection may fail in some cases
179. information about this wizard please refer to Antivirus Scan Wizard p 42 When you run a Custom Scan the Custom Scan wizard will guide you through the scanning process Follow the six step guided procedure to scan specific files or folders For detailed information about this wizard please refer to Custom Scan Wizard p 46 12 2 3 Searching for Vulnerabilities Vulnerability Scan checks Microsoft Windows Updates Microsoft Windows Office Updates and the passwords to your Microsoft Windows accounts to ensure that your OS is up to date and that it is not vulnerable to password bypass To check your computer for vulnerabilities click Vulnerability Scan and follow the Six step guided procedure For more information please refer to Fixing Vulnerabilities p 221 Security 87 Acronis Backup and Security 2010 13 Parental Acronis Backup and Security 2010 includes a Parental Control module Parental Control enables you to restrict your children s access to Internet and to specific applications To check the status of Parental Control click the Parental tab SECURITY PARENTAL Status No alerts have been set for this Feature group IF you would like to be notified about the status of this group please click on Configure Issues link displayed below and choose Enable alerts Configure Issues _ This component displays the status of the Parental Control feature designed to restrict access to the in
180. information and perform automatic updates go to Update Update in Expert Mode Update 245 Acronis Backup and Security 2010 v Automatic Update is enabled M Last checked 1 22 2010 12 50 53 PM Antispam Last update 1 22 2010 12 51 15 PM Parental Control Antimalware Engine Properties Privacy Control Virus signatures 4894512 Firewall Engine Version 7 29997 Vulnerability Update Status Encryption Game Laptop Mode Status Home Network gt Registration Total update Downloaded To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Automatic Update Here you can see when the last check for updates and the last update were performed as well as information about the last update performed if successful or the errors that occurred Also information about the current engine version and the number of signatures is displayed If you open this section during an update you can see the download status Important A To be protected against the latest threats keep the Automatic Update enabled 26 1 1 Requesting an Update The automatic update can be done anytime you want by clicking Update Now This update is also known as Update by user request The Update module will connect to the Acronis update server and
181. ing to an application which generates traffic or has open ports and which you close For a comprehensive list of events regarding the Firewall module usage enabling disabling firewall traffic blocking modifying settings or generated by the activities detected by this module scanning ports blocking connection attempts or traffic according to the rules view the Acronis Backup and Security 2010 Firewall log file by clicking View Log If you want the log to contain more information select Increase log verbosity Firewall 219 Acronis Backup and Security 2010 22 Vulnerability An important step in protecting your computer against malicious persons and applications is to keep up to date the operating system and the applications you regularly use Moreover to prevent unauthorized physical access to your computer strong passwords passwords that cannot be easily guessed must be configured for each Windows user account Acronis Backup and Security 2010 regularly checks your system for vulnerabilities and notifies you about the existing issues 22 1 Status To configure the automatic vulnerability checking or run a vulnerability check go to Vulnerability gt Status in Expert Mode General Automatic Vulnerability Scan is enabled Antivirus Antispam EN eweet Vulnerability Scan Status Privacy Control Issue Status RUM Critical Microsoft Updates Outdated Firewall Other Microsoft updates Outdate
182. ion into Windows and Third Party Software 252 Acronis Backup and Security 2010 27 Integration into Windows Contextual Menu The Windows contextual menu appears whenever you right click a file or folder on your computer or objects on your desktop Open Explore Search Sharing and Security Scan with Acronis Backup and Security Send To gt Acronis Backup and Security File Vault Cut Copy Create Shortcut Delete Rename Properties Windows Contextual Menu Acronis Backup and Security 2010 integrates into the Windows contextual menu to help you easily scan files for viruses and prevent other users from accessing your sensitive files You can quickly locate the Acronis Backup and Security 2010 options on the contextual menu by looking for the 4 Acronis icon Scan with Acronis Backup and Security Acronis Backup and Security File Vault 27 1 Scan with Acronis Backup and Security You can easily scan files folders and even entire hard drives using the Windows contextual menu Right click the object you want to scan and select Scan with Acronis Backup and Security from the menu The Antivirus Scan wizard will appear and guide you through the scanning process Scanning options The scanning options are pre configured for the best detection results If infected files are detected Acronis Backup and Security 2010 will try to disinfect them remove the malware code If disin
183. ions 10 1 3 Step 3 3 View Results When Acronis Backup and Security 2010 finishes fixing the issues the scan results will appear in a new window Results Summary Resolved items Unresolved items Password protected items ver compressed items Summary You can see the results summary If you want comprehensive information on the scanning process click View log to view the scan log Important A If required please restart your system in order to complete the cleaning process Wizards 45 Acronis Backup and Security 2010 Click Close to close the window Acronis Backup and Security 2010 Could Not Solve Some Issues In most cases Acronis Backup and Security 2010 successfully disinfects the infected files it detects or it isolates the infection However there are issues that cannot be solved In these cases we recommend you to contact the Acronis Support Team at http www acronis com support ow 1 Our support representatives will help you solve the issues you are experiencing Acronis Backup and Security 2010 Detected Suspect Files Suspect files are files detected by the heuristic analysis as potentially infected with malware the signature of which has not been released yet If suspect files were detected during the scan you will be requested to submit them to the Acronis Lab Click OK to send these files to the Acronis Lab for further analysis 10 2 Custom Scan Wizard
184. iption Dashboard Security Parental File Vault Network Displays the security status of your system and lets you reset the usage profile Displays the status of the security modules antivirus antiphishing firewall antispam IM encryption privacy vulnerability check and update modules together with the links to antivirus update and vulnerability check tasks Displays the status of the Parental Control module Parental Control enables you to restrict your children s access to Internet and to specific applications Displays the status of the file vault together with links to the file vault Displays the Acronis home network structure This is where you can perform various actions to configure and manage the Acronis products installed in your home network In this way you can manage the security of your home network from a single computer In the upper right corner of the window you can see the Settings button It opens a window where you can change the user interface mode and enable or disable the main settings of Acronis Backup and Security 2010 For detailed information please refer to Configuring Basic Settings p 35 In the bottom right corner of the window you can find several useful links Link Description Buy Renew Opens a web page where you can purchase a license key for your Acronis Backup and Security 2010 product Register Allows you to enter your serial number and to view the registration
185. irewall Scans all files l Default Scans incoming and outgoing e mail messages Vulnerability Scans for viruses and spyware Don t scan web HTTP traffic Actions for infected Files Disinfect file Move file to quarantine Scans with B HAVE heuristic analysis Scans IM traffic Encryption Permissive Game Laptop Mode Home Network Update v Antiphishing is enabled Enable Antiphishing for Microsoft Windows Internet Explorer Enable Antiphishing for Mozilla Firefox Enable Antiphishing for Yahoo Messenger Enable Antiphishing for Microsoft Windows Live Messenger Registration KJ KI I amp i To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Real time Protection You can see whether Real time protection is enabled or disabled If you want to change the Real time protection status clear or select the corresponding check box Important To prevent viruses from infecting your computer keep Real time protection enabled To start a system scan click Scan Now 17 1 1 Configuring Protection Level You can choose the protection level that better fits your security needs Drag the slider along the scale to set the appropriate protection level There are 3 protection levels Protection level Desc
186. irm fields Anyone trying to open the vault and access its files must provide the password Integration into Windows Contextual Menu 255 Acronis Backup and Security 2010 5 Select Format drive to format the virtual drive assigned to the vault You must format the drive before you can add files to the vault 6 If you want to change the default size 50 MB of the vault type the desired value in the Vault size field 7 Click Create if you only want to create the vault at the selected location To create and display the vault as a virtual disk drive in My Computer click Create amp Open Acronis Backup and Security 2010 will immediately inform you about the result of the operation If an error has occurred use the error message to troubleshoot the error Click OK to close the window Note It may be convenient to save all file vaults to the same location In this way you can find them quicker 27 2 2 Open Vault In order to access and work with the files stored in a vault you must open the vault When you open the vault a virtual disk drive appears in My Computer The drive is labeled with the drive letter assigned to the vault To open a vault follow these steps 1 Locate on your computer the bvd file representing the vault you want to open 2 Right click the file point to Acronis Backup and Security File Vault and select Open Quicker alternatives would be to double click the file or to right click it and selec
187. irus Scan wizard will appear and guide you through the scanning process For detailed information about this wizard please refer to Antivirus Scan Wizard p 42 Scanning options The scanning options are pre configured for the best detection results If infected files are detected Acronis Backup and Security 2010 will try to disinfect them remove the malware code If disinfection fails the Antivirus Scan wizard will allow you to specify other actions to be taken on infected files The scanning options are standard and you cannot change them What is Safe Mode Safe Mode is a special way to start Windows used mainly to troubleshoot problems affecting normal operation of Windows Such problems range from conflicting drivers to viruses preventing Windows to start normally In Safe Mode Windows loads only a minimum of operating system components and basic drivers Only a few applications work in Safe Mode This is why most viruses are inactive when using Windows in Safe Mode and they can be easily removed To start Windows in Safe Mode restart your computer and press the F8 key until the Windows Advanced Options Menu appears You can choose between several options of starting Windows in Safe Mode You might want to select Safe Mode with Networking in order to be able to access the Internet Note For more information on Safe Mode go to the Windows Help and Support Center in the Start menu click Help and Support You can also find usef
188. is Backup and Security 2010 to scan for by selecting the appropriate options Option Description Scan for viruses Scans for known viruses Wizards 50 Acronis Backup and Security 2010 Option Description Scan for adware Scan for spyware Scan for applications Scan for dialers Scan for rootkits Scan for keyloggers Acronis Backup and Security 2010 detects incomplete virus bodies too thus removing any possible threat that could affect your system s security Scans for adware threats Detected files will be treated as infected The software that includes adware components might stop working if this option is enabled Scans for known spyware threats Detected files will be treated as infected Scan for legitimate applications that can be used as a spying tool to hide malicious applications or for other malicious intent Scans for applications dialing high cost numbers Detected files will be treated as infected The software that includes dialer components might stop working if this option is enabled Scans for hidden objects files and processes generally known as rootkits Scans for malicious applications that record keystrokes Click OK to close the window Click Next 10 2 4 Step 4 6 Additional Settings Before scanning begins additional options are available Wizards 51 Acronis Backup and Security 2010 Scan Wizard Additional Options v Show this tas
189. is Statistic Update Antispam istics Received e mails this session Spam e mails this session Registration Total e mails received Total spam e mails received To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Antispam Status You can see whether Antispam is enabled or disabled If you want to change the Antispam status clear or select the corresponding check box Important Ai To prevent spam from entering your Inbox keep the Antispam filter enabled In the Statistics section you can view the results of the antispam activity presented per session since you started your computer or a summary since the installation of Acronis Backup and Security 2010 18 2 1 Setting the Protection Level You can choose the protection level that better fits your security needs Drag the slider along the scale to set the appropriate protection level There are 5 protection levels Antispam 161 Acronis Backup and Security 2010 Protection level Description Permissive Permissive to Moderate Moderate Moderate to Aggressive Aggressive Offers protection for accounts that receive a lot of legitimate commercial mail The filter will let most e mail pass through but it may produce false negatives spam classified as legitimate mail Offers
190. is event e Show Wi Fi Notifications if you are connected to a wireless network displays informative windows regarding specific network events for example when a new computer has joined the network Block port scans detects and blocks attempts to find out which ports are open Port scans are frequently used by hackers to find out which ports are open on your computer They might then break into your computer if they find a less secure or vulnerable port Firewall 207 Acronis Backup and Security 2010 Enable strict automatic rules creates strict rules using the firewall alert window With this option selected Acronis Backup and Security 2010 will prompt you for action and create rules for each different process that opens the application requesting network or Internet access Enable Intrusion Detection IDS activates the heuristic monitoring of the applications trying to access network services or the Internet 21 2 Network To configure the firewall settings go to Firewall Network in Expert Mode E o network e e o Ay General Network Configuration Antivirus M Adapter Trust Level Stealth M Gene Addresses Antispam lt b Local Area Connection Safe Remote v No v 10 10 17 117 16 10 10 0 1 Parental Control Privacy Control a Vulnerability Encryption Game Laptop Mode deme Netrrork Adapter Zones Trust Level Update
191. ission Whitelisted programs are the most commonly used applications worldwide They include the most known web browsers audio amp video players chat and filesharing programs as well as server clients and operating system applications To see the complete whitelist click View Whitelist Applies the current rules and consults you about all traffic attempts that do not match any of the current rules Applies the current rules and denies all traffic attempts that do not match any of the current rules 21 1 2 Configuring Advanced Firewall Settings You can click Advanced Settings to configure the advanced firewall settings Enable Internet Connection Sharing C Show Wi Fi Notifications v Block Port Scans L Enable Intrusion Detection IDS V Detect applications that changed since the firewall rule has been created iv Don t detect changes in digitally signed applications im Enable strict automatic rules restricts rule scope Firewall Advanced Firewall Settings 206 Acronis Backup and Security 2010 The following options are available Enable Internet Connection Sharing ICS support enables support for Internet Connection Sharing ICS Note D This option does not automatically enable ICS on your system but only allows this type of connection in case you enable it from your operating system Internet Connection Sharing ICS enables members of local area networks to
192. itoring Children Activity Acronis Backup and Security 2010 helps you keep track of what your children are doing on the computer even when you are away Alerts can be sent to you by e mail every time the Parental Control module blocks an activity A log with the history of websites visited can also be saved Select the options you want to enable Parental Control 175 Acronis Backup and Security 2010 Send me an activity report via e mail An e mail notification is sent every time Parental Control blocks an activity Save an internet traffic log Logs the websites visited by users for whom Parental Control is enabled 19 2 1 Checking Visited Websites Acronis Backup and Security 2010 logs by default the websites visited by your children To view the logs click View Logs to open History amp Events and select Internet Log 19 2 2 Configuring E mail Notifications To receive e mail notifications when the Parental Control blocks an activity select Send me an activity report via e mail in the general configuration window of the Parental Control You will be prompted to configure your e mail account settings Click Yes to open the configuration window Note You can open the configuration window later by clicking Notifications Settings E mail notifications off Outgoing SMTP Server Sender s e mail address Recipient s e mail address User name Password
193. ity 2010 Depending on the user interface mode proceed as follows gt In Novice Mode click Fix All Issues gt In Intermediate Mode go to the Dashboard tab and click Fix All Issues gt In Expert Mode go to General Dashboard and click Fix All Issues Fixing Issues 32 Acronis Backup and Security 2010 Fix All Issues Click on Start to begin fixing these issues Not started Issue Status Skip This PC has never been scanned for viruses Not started To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Fix All Issues Wizard The wizard displays the list of existing security vulnerabilities on your computer All current issues are selected to be fixed If there is an issue that you do not want to be fixed just select the corresponding check box If you do so its status will change to Skip Note If you do not want to be notified about specific issues you must configure the tracking system accordingly as described in the next section To fix the selected issues click Start Some issues are fixed immediately For others a wizard helps you fix them The issues that this wizard helps you fix can be grouped into these main categories Disabled security settings Such issues are fixed immediately by enabling the respective security settings
194. ity 2010 product are outdated e Firewall Acronis Backup and Security 2010 monitors the status of the Firewall feature If it is not enabled the issue Firewall is disabled will be reported Antispam Acronis Backup and Security 2010 monitors the status of the Antispam feature If it is not enabled the issue Antispam is disabled will be reported Antiphishing Acronis Backup and Security 2010 monitors the status of the Antiphishing feature If it is not enabled for all supported applications the issue Antiphishing is disabled will be reported Vulnerability Check Acronis Backup and Security 2010 keeps track of the Vulnerability Check feature Vulnerability Check lets you know if you need to install any Windows updates application updates or if you need to strengthen any passwords The most common issues reported for this component are listed in the following table Status Description Vulnerability Check is Acronis Backup and Security 2010 does not check disabled for potential vulnerabilities regarding missing Windows updates application updates or weak passwords Multiple vulnerabilities Acronis Backup and Security 2010 found missing were detected Windows application updates and or weak passwords Critical Microsoft Critical Microsoft updates are available but not updates installed Other Microsoft updates Non critical Microsoft updates are available but not installed Windows Automatic Windows security upd
195. k in the Intermediate UI If no threats are found take this action Show summary window v Save the current scanning task in order to be able to use it again in the Future Quick tasks can be accessed via the Acronis Backup and Security Security Center in Intermediate Mode gt Security gt Tasks or Expert Mode gt Antivirus gt Scan Additional Settings To save the custom task you are creating for future use select the Show this task in Intermediate UI check box and enter a name for the task in the provided edit field The task will be added to the list of Quick Tasks already available in the Security tab and will also appear in Expert Mode gt Antivirus gt Virus Scan From the corresponding menu select an action to be taken if no threats are found Click Start Scan 10 2 5 Step 5 6 Scanning Acronis Backup and Security 2010 will start scanning the selected objects Wizards 52 Acronis Backup and Security 2010 Antivirus Scan Scan Status Current operation lt System gt gt HKEY_LOCAL_MACHINE SOFTWA gt E WINDOWS SYSTEM32 CATSRVPS DLL Elapsed time 00 00 03 Files Second Scan Statistics Antivirus scanning in progress The section above indicates the progress of this task while the section below indicates statistics on this process By default Acronis Backup and Security will try to disinfect the items detected as infected Scannin
196. kip task gt Registration Postpone task To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A Game Mode At the top of the section you can see the status of the Game Mode You can click Turn On Game Mode Mode or Turn Off Game Mode to change the current status 24 1 1 Configuring Automatic Game Mode Automatic Game Mode allows Acronis Backup and Security 2010 to automatically enter Game Mode when a game is detected You can configure the following options Use the default list of games provided by Acronis Backup and Security to automatically enter Game Mode when you start a game from the Acronis Backup and Security 2010 list of known games To view this list click Manage Games and then Games List Enter game mode when an application is in full screen to automatically enter Game Mode when an application goes to full screen Add the application to the game list to be prompted to add a new application to the game list when you leave full screen By adding a new application to the game list the next time you start it Acronis Backup and Security 2010 will automatically enter Game Mode Game Laptop Mode 233 Acronis Backup and Security 2010 Note If you do not want Acronis Backup and Security 2010 to automatically enter Game Mode clear the Automatic Game Mode check box 24 1 2 Managing
197. l appear Scan Level Scan for viruses Scan for adware Scan for spyware Scan for application Scan for dialers Scan for rootkits Scan keyloggers us Scanning Options Scan files Scan packed files Scan inside archives Scan inside e mail archives Scan boot sectors Scan memory Scan registry Scan cookies Action options Bg Action to take when an infected file is Found E First action Disinfect files gt BD Second action Take no action a Action to take when a suspect file is found ISTIS IS IS v v e iral Oo v v v Scan Settings Antivirus 126 Acronis Backup and Security 2010 The scan options are organized as an expandable menu very similar to those used for exploration in Windows Click the box with to open an option or the box with to close an option The scan options are grouped into 3 categories Scan Level Specify the type of malware you want Acronis Backup and Security 2010 to scan for by selecting the appropriate options from the Scan Level category Option Description Scan for viruses Scan for adware Scan for spyware Scan for application Scan for dialers Scan for rootkits Scans for known viruses Acronis Backup and Security 2010 detects incomplete virus bodies too thus removing any possible threat that could affect your system s s
198. lays the vault content 4 Click R Delete files folders If the vault is open you can directly remove files from the virtual disk drive assigned to the vault Follow these steps 1 Open My Computer click the EEZ Windows Start menu and then My Computer 2 Enter the virtual disk drive corresponding to the vault Look for the drive letter you assigned to the vault when you opened it Encryption 230 Acronis Backup and Security 2010 3 Remove files or folders as you normally do in Windows for example right click a file you want to delete and select Delete Encryption 231 Acronis Backup and Security 2010 24 Game Laptop Mode The Game Laptop Mode module allows you to configure the special operation modes of Acronis Backup and Security 2010 Game Mode temporarily modifies the product settings so as to minimize the resource consumption when you play Laptop Mode prevents scheduled tasks from running when the laptop is running on battery in order to save battery power 24 1 Game Mode Game Mode temporarily modifies protection settings so as to minimize their impact on system performance While in Game Mode the following settings are applied All Acronis Backup and Security 2010 alerts and pop ups are disabled e The Acronis Backup and Security 2010 real time protection level is set to Permissive The Acronis Backup and Security 2010 firewall is set to Allow all This means that all new connectio
199. ld be monitored Quick Tasks This is where you can find links to the most important security tasks update now system scan my documents scan deep system scan custom scan vulnerability scan 12 1 Status Area The status area is where you can see the complete list of monitored security components and their current status By monitoring each security module Acronis Backup and Security 2010 will let you know not only when you configure settings that might affect your computer s security but also when you forget to do important tasks The current status of a component is indicated using explicit sentences and one of the following icons Security 82 Acronis Backup and Security 2010 Green circle with a check mark No issues affect the component Red circle with an exclamation mark Issues affect the component The sentences describing issues are written in red Just click the Fix button corresponding to a sentence to fix the reported issue If an issue is not fixed on the spot follow the wizard to fix it 12 1 1 Configuring Status Alerts To select the components Acronis Backup and Security 2010 should monitor click Configure Status Alerts and select the Enable alerts check box corresponding to the features you want to be tracked A Important gt You need to enable status alerts for a component if you wish to be notified when issues are affecting the security of that component To ensure that your system is
200. le alerts File Encryption status Configure Status Alerts If you want Acronis Backup and Security 2010 to monitor a component select the Enable alerts check box corresponding to that component The status of the following security components can be tracked by Acronis Backup and Security 2010 Antivirus Acronis Backup and Security 2010 monitors the status of the two components of the Antivirus module real time protection and on demand scan The most common issues reported for this component are listed in the following table General 102 Acronis Backup and Security 2010 Issue Description Real time protection is Files are not scanned as they are accessed by you disabled or by an application running on this system You have never scanned An on demand system scan was never performed your computer for to check if files stored on your computer are malware malware free The last system scan A full system scan was started but not completed you started was aborted before it finished Antivirus is in a critical Real time protection is disabled and a system scan state is overdue Update Acronis Backup and Security 2010 monitors if the malware signatures are up to date The most common issues reported for this component are listed in the following table Issue Description Automatic Update is The malware signatures of your Acronis Backup and disabled Security 2010 product are not being automati
201. led by the previous setup If you choose to repair Acronis Backup and Security 2010 a new window will appear Click Repair to start the repairing process Restart the computer when prompted and afterwards click Install to reinstall Acronis Backup and Security 2010 Once the installation process is completed a new window will appear Click Finish Remove to remove all installed components Note 9 We recommend that you choose Remove for a clean re installation If you choose to remove Acronis Backup and Security 2010 a new window will appear A Important By removing Acronis Backup and Security 2010 you will no longer be protected against viruses spyware and hackers If you want Windows Firewall and Windows Defender only on Windows Vista to be enabled after uninstalling Acronis Backup and Security 2010 select the corresponding check boxes Click Remove to start the removal of Acronis Backup and Security 2010 from your computer Once the removal process is completed a new window will appear Click Finish Note 9 After the removal process is over we recommend that you delete the Acronis Backup and Security folder from Program Files Repairing or Removing Acronis Backup and Security 2010 10 Acronis Backup and Security 2010 Getting Started Acronis Backup and Security 2010 6 Overview Once you have installed Acronis Backup and Security 2010 your computer is protected 6 1 Opening Acronis Ba
202. lick Default Level to set the slider at default level If you want more control over the type of content the user is exposed to on the Internet you can define the categories of web content that will be blocked by the web filter To choose which types of web content will be blocked click Custom Categories A new window will appear Parental Control 173 Acronis Backup and Security 2010 Teenager Profile Categories V Pornography Illegal Activities Hate Violence Racism Narcotics Online Payment Drugs Alcohol Cigars Online Dating Child Profile Categories w Web Proxy Blocker Online Shopping Tabloids Social Networks Gambling r Profile Categories Games Search Engines Video Photo Regional TLD IM News Select and block the categories that are inappropriate For a child Web Filter Categories Select the check box corresponding to a category you want to block and the user will no longer be allowed to access websites matching that category To make your selection easier the categories of web content are listed according to the age group for which one could consider them appropriate Child Profile Categories includes content that children under the age of 14 may be allowed access to Category Description Games Websites offering browser games game discussion forums game downloads cheats walkthroughs etc Video Photo Websites that host video or photo
203. lt a virtual disk drive appears in My Computer The drive is labeled with the drive letter assigned to the vault To open a vault use any of these methods Select the vault from the table and click Open vault e Right click the vault in the table and select Open Right click the vault file on your computer point to Acronis Backup and Security File Vault and select Open A new window will appear The File Vault full path on disk including the file name and extension D important bvd Drive letter B Password Opens the currently selected File Vault Open File Vault Proceed as follows 1 Choose a drive letter from the menu 2 Type the vault password in the Password field 3 Click Open Acronis Backup and Security 2010 will immediately inform you about the result of the operation If an error has occurred use the error message to troubleshoot the error Click OK to close the window 23 2 3 Locking a Vault When you are done with your work in a file vault you must lock it in orderto protect your data By locking the vault the corresponding virtual disk drive disappears from My Computer Consequently access to the data stored in the vault is completely blocked To lock a vault use any of these methods Encryption 228 Acronis Backup and Security 2010 Select the vault from the table and click Lock vault Right click
204. lthough you can omit it the notes can provide valuable information such as specific feature or a link to some related topic Important A This requires your attention and is not recommended to skip over it Usually it provides non critical but significant information Warning This is critical information you should treat with increased caution Nothing bad will happen if you follow the indications You should read and understand it because it describes something extremely risky 2 Book Structure The book consists of several parts containing major topics Moreover a glossary is provided to clarify some technical terms Installation and Removal Step by step instructions for installing Acronis Backup and Security 2010 on a personal computer Starting with the prerequisites for a successfully installation you are guided through the whole installation process Finally the removing procedure is described in case you need to uninstall Acronis Backup and Security 2010 Getting Started Contains all the information you need to get started with Acronis Backup and Security 2010 You are presented with the Acronis Backup and Security 2010 interface and how to fix issues configure basic settings and register your product Intermediate Mode Presents the Intermediate Mode interface of Acronis Backup and Security 2010 Expert Mode A detailed presentation of the Expert Mode interface of Acronis Backup and Security 2010 You are taught how
205. m Caching The DNS Client service may be used by malicious applications to send information over the network without your consent Send Virus Reports to send virus scanning reports to the Acronis Lab for analysis Please note that these reports will contain no confidential data such as your name or IP address and that they will not be used for commercial purposes Turn off Windows Firewall to turn off Windows Firewall Installing Acronis Backup and Security 2010 6 Acronis Backup and Security 2010 A Important A We recommend you to turn off Windows Firewall since Acronis Backup and Security 2010 already includes an advanced firewall Running two firewalls on the same computer may cause problems Turn off Windows Defender to turn off Windows Defender this option appears only on Windows Vista Click Install to start installing the program If not already installed Acronis Backup and Security 2010 will first install NET Framework 1 1 7 Wait until the installation is completed and then click Finish You will be asked to restart your system so that the setup wizard can complete the installation process We recommend doing so as soon as possible Installing Acronis Backup and Security 2010 7 Acronis Backup and Security 2010 4 Activating the Product When you reboot your computer after installation the program will work in trial mode for 30 days During the period the product must be activated If you have
206. me or IP address and that they will not be used for commercial purposes 39 Acronis Backup and Security 2010 9 History and Events The Logs link at the bottom of the Acronis Backup and Security 2010 main window opens another window with the Acronis Backup and Security 2010 history amp events This window offers you an overview of the security related events For instance you can easily check if the update was successfully performed if malware was found on your computer etc History amp Events eAnims O Real time protection Antispam Parental Control Privacy Control Firewall Vulnerability IM Encryption File Encryption Action name Game Laptop Mode On demand Tasks Home Network Update Internet Log Action name Task Name Date Scan task finished successf My Documents 1 22 2010 1 54 57 PM Double click the events in the list to view more details Events In order to help you filter the Acronis Backup and Security 2010 history amp events the following categories are provided on the left side e Antivirus Antispam Parental Control Privacy Control e Firewall e Vulnerability IM encryption File Encryption Game Laptop History and Events Mode 40 Acronis Backup and Security 2010 Home Network Update Internet Log A list of events is available for each category Ea
207. metimes the filter must be corrected too prompted to adjust when it makes a wrong decision Important You can correct the Bayesian filter using the amp Is Spam and amp Not Spam buttons from the Antispam toolbar 18 1 2 Antispam Operation The Acronis Backup and Security 2010 Antispam Engine uses all antispam filters combined to determine whether a certain e mail message should get into your Inbox or not A Important A The spam messages detected by Acronis Backup and Security 2010 are marked with the SPAM prefix in the subject line Acronis Backup and Security 2010 automatically moves spam messages to a specific folder as follows In Microsoft Outlook spam messages are moved to a Spam folder located in the Deleted Items folder The Spam folder is created during the installation of Acronis Backup and Security 2010 in Outlook Express and Windows Mail spam messages are moved directly to Deleted Items e In Mozilla Thunderbird spam messages are moved to a Spam folder located in the Trash folder The Spam folder is created during the installation of Acronis Backup and Security 2010 If you use other mail clients you must create a rule to move the e mail messages marked as SPAM by Acronis Backup and Security 2010 to a custom quarantine folder Every e mail that comes from the Internet is first checked with the Friends list Spammers list filter If the sender s address is found in the Friends list the e mail is moved
208. mmend that you add your friends names and e mail addresses to the Friends list Acronis Backup and Security 2010 does not block messages from those on the list therefore adding friends helps ensure that legitimate messages get through Charset Filter Many spam messages are written in Cyrillic and or Asian charsets The Charset Filter detects this kind of messages and tags them as SPAM Antispam 157 Acronis Backup and Security 2010 Image Filter Since avoiding heuristic filter detection has become quite a challenge nowadays inbox folders are full with more and more messages only containing an image with unsolicited content To cope with this growing problem the Image filter compares the image signature from the e mail with those from the Acronis Backup and Security 2010 database In case of a match the e mail will be tagged as SPAM URL Filter Almost all spam messages include links to various web locations These locations usually contain more advertising and the possibility to buy things and sometimes they are used for phishing Acronis maintains a database of such links The URL filter checks every URL link in a message against its database If a match is made the message is tagged as SPAM NeuNet Heuristic Filter The NeuNet Heuristic filter performs a set of tests on all the message components i e not only the header but also the message body in either HTML or text format looking for words phrases links
209. mpted before downloading it Prompt before installing updates every time an update was downloaded you will be prompted before installing it 26 2 3 Configuring Manual Update To specify how the manual update update by user request should be performed select one of the following options in the Manual Update Settings category Silent update the manual update will be performed automatically in the background without user intervention Prompt before downloading updates every time an update is available you will be prompted before downloading it 26 2 4 Configuring Advanced Settings To prevent the Acronis update process from interfering with your work configure the options in the Advanced Settings category Wait for reboot instead of prompting If an update requires a reboot the product will keep working with the old files until the system is rebooting The user will not be prompted for rebooting therefore the Acronis Backup and Security 2010 update process will not interfere with the user s work Don t update if scan is in progress Acronis Backup and Security 2010 will not update if a scan process is running This way the Acronis Backup and Security 2010 update process will not interfere with the scan tasks Note 9 If Acronis Backup and Security 2010 is updated while a scan is in progress the scan process will be aborted Update 249 Acronis Backup and Security 2010 Don t update if game mode is
210. n Scans the Windows and Program Files folders In the default configuration it scans for all types of malware except for rootkits but it does not scan memory the registry or cookies Auto logon Scan Scans the items that are run when a user logs on to Windows By default the autologon scan is disabled If you want to use this task right click it select Schedule and set the task to run at system startup You can specify how long after the startup the task should start running in minutes Note 9 Since the Deep System Scan and System Scan tasks analyze the entire system the scanning may take a while Therefore we recommend you to run these tasks on low priority or better when your system is idle User tasks contains the user defined tasks A task called My Documents is provided Use this task to scan important current user folders My Documents Desktop and StartUp This will ensure the safety of your documents a safe workspace and clean applications running at startup Misc tasks contains a list of miscellaneous scan tasks These scan tasks refer to alternative scanning types that cannot be run from this window You can only modify their settings or view the scan reports Each task has a Properties window that allows you to configure it and to view the scan logs To open this window double click the task or click the Properties button that precedes the task s name For more information please refer to Configuring Sc
211. n into Mail Clients 274 Acronis Backup and Security 2010 8 E mail address O Domain name la Overwrite the current list msoe microsoft com i e address domain Import e mail addresses From Friends List Here you can add or remove entries from the Friends list If you want to add an e mail address check the Email address option type in the address and click the amp button The address will appear in the Friends list Important Syntax name domain com N If you want to add a domain check the Domain name option type in the domain and click the 3J button The domain will appear in the Friends list Important Syntax gt domain com domain com and domain com all the received e mail messages from domain com will reach your Inbox regardless of their content gt domain all the received e mail messages from domain no matter the domain suffixes will reach your Inbox regardless of their content gt com all the received e mail messages having the domain suffix com will reach your Inbox regardless of their content Y To import e mail addresses from Windows Address Book Outlook Express Folders into Microsoft Outlook Outlook Express Windows Mail select the appropriate option from the Import email addresses from drop down menu Integration into Mail Clients 275 Acronis Backup and Security 2010 For
212. nfected files detected Last system scan Next scan 16 1 3 Overview Indicates the number of infected files that were found on your system at the time of your last scan Indicates when your computer was last scanned If the last scan was performed more than a week before please scan your computer as soon as possible To scan the entire computer go to Antivirus Virus Scan tab and run either Full System Scan or Deep System Scan Indicates the next time when your computer is going to be scanned This is where you can see the update status registration and license information Item Description Last update Registration Expires in 16 2 Settings Indicates when your Acronis Backup and Security 2010 product was last updated Please perform regular updates in order to have a fully protected system Indicates your license key type and status To keep your system safe you must renew or upgrade Acronis Backup and Security 2010 if your key has expired Indicates the number of days left until the license key expires If your license key expires within the following days please register the product with a new license key To purchase a license key or to renew your license click the Buy Renew link located at the bottom of the window To configure general settings for Acronis Backup and Security 2010 and to manage its settings go to General gt Settings in Expert Mode General 105 Acronis Backup and Security 2
213. ng or outgoing Acronis Backup and Security 2010 applies the action of the first rule matching the respective connection Therefore the order by which rules are checked is very important Firewall 217 Acronis Backup and Security 2010 To delete a rule select it and click the Delete rule button To edit an existing rule select it and click the Edit rule button or double click it You can increase or decrease the priority of a rule Click the Move Up In List button to increase the priority of the selected rule by one level or click the Move Down In List button to decrease the priority of the selected rule by one level To assign a rule the highest priority click the Move First button To assign a rule the lowest priority click the Move Last button Click Close to close the window 21 4 Connection Control To monitor the current network Internet activity over TCP and UDP sorted by application and to open the Acronis Backup and Security 2010 Firewall log go to Firewall gt Activity in Expert Mode Firewall Activity General Antivirus a M Hide inactive processes Antispam Process Name PIDJP Out Injs Age Parental Control Ef System 4 39 0 KB 0 0 Bjs 3h 29m 46s p V2 winvnc4 exe service 1756 0 0 B 0 0 Bis 3h 29m 23s Privacy Control m vmware authd exe 1868 0 0 B 0 0 B s 3h 29m 23s m alg exe 1920 0 0 B 0 0 Bjs 3h29m 21s E Em svchost exe k netsvcs 396 921 0 KB 0 0
214. nks to the most important security tasks adding viewing locking and removing file vaults 14 1 Status Area The current status of a component is indicated using explicit sentences and one of the following icons Green circle with a check mark No issues affect the component Red circle with an exclamation mark Issues affect the component File Vault 90 Acronis Backup and Security 2010 The sentences describing issues are written in red Just click the Fix button corresponding to a sentence to fix the reported issue If an issue is not fixed on the spot follow the wizard to fix it The status area in the File Vault tab offers information regarding the status of the File Encryption module If you want Acronis Backup and Security 2010 to monitor File Encryption click Configure Status Alerts and select the Enable alerts check box 14 2 Quick Tasks The following buttons are available Add File to Vault starts the wizard that allows you to store your important files documents privately by encrypting them in special vaulted drives For more information please refer to Add Files to Vault p 61 Remove Vault Files starts the wizard that allows you to erase data from the file vault For more information please refer to Remove Vault Files p 66 View File Vault starts the wizard that allows you to view the content of your file vaults For more information please refer to View File Vault p 71
215. nned how many infected and suspicious files were found Rootkit A rootkit is a set of software tools which offer administrator level access to a system The term was first used for the UNIX operating systems and it referred to recompiled tools which provided intruders administrative rights allowing them to conceal their presence so as not to be seen by the system administrators The main role of rootkits is to hide processes files logins and logs They may also intercept data from terminals network connections or peripherals if they incorporate the appropriate software Rootkits are not malicious in nature For example systems and even some applications hide critical files using rootkits However they are mostly used to hide malware or to conceal the presence of an intruder into the system When combined with malware rootkits pose a great threat to the integrity and the security of a system They can monitor traffic create backdoors into the system alter files and logs and avoid detection Script Another term for macro or batch file a script is a list of commands that can be executed without user interaction Spam Electronic junk mail or junk newsgroup postings Generally known as any unsolicited e mail Spyware Glossary Any software that covertly gathers user information through the user s Internet connection without his or her knowledge usually for advertising purposes Spyware applications are typically bundled a
216. none of these scan tasks suit your needs you can create a new scan task which you can then schedule to run as needed 4 Right click the desired scan task and select Schedule A new window will appear 5 Schedule the task to run as needed To run the scan task one time only select Once and specify the start date and time To run the scan task after the system startup select On system startup You can specify how long after the startup the task should start running in minutes To run the scan task on a regular basis select Periodically and specify the frequency and the start date and time Note o For example to scan your computer every Saturday at 2 AM you must configure the schedule as follows a Select Periodically b In the At every field type 1 and then select weeks from the menu In this way the task is run once every week c Set as start date the first Saturday to come d Set as start time 2 00 00 AM 6 Click OK to save the schedule The scan task will run automatically according to the schedule you have defined If the computer is shut down when the schedule is due the task will run the next time you start your computer How to Schedule Computer Scan 284 Acronis Backup and Security 2010 Troubleshooting and Getting Help 285 Acronis Backup and Security 2010 33 Troubleshooting This chapter presents some problems you may encounter when using Acronis Backup and Security 2010 and provi
217. not be executed or read 17 4 1 Managing Quarantined Files You can send any selected file from the quarantine to the Acronis Lab by clicking Send By default Acronis Backup and Security 2010 will automatically submit quarantined files every 60 minutes To delete a selected file from quarantine click the Delete button If you want to restore a selected file to its original location click Restore Contextual Menu A contextual menu is available allowing you to manage quarantined files easily The same options as those mentioned previously are available You can also select Refresh to refresh the Quarantine section Antivirus 154 Acronis Backup and Security 2010 17 4 2 Configuring Quarantine Settings To configure the quarantine settings click Settings A new window will appear v Delete Old Files Delete files older than day s Check for old files every day s v Delete duplicated files Check for duplicated items every v Automatically Submit Files Submit files every minute s v Scan quarantined files after update v Restore clean files Select this option to periodically send for analysis quarantined Files to the Acronis Backup and Security Lab Quarantine Settings Using the quarantine settings you can set Acronis Backup and Security 2010 to automatically perform the following actions Delete old files To aut
218. ns both incoming and outgoing are automatically allowed regardless of the port and protocol being used Updates are not performed by default Note 9 To change this setting go to Update Settings and clear the Don t update if Game Mode is on check box Scheduled scan tasks are by default disabled By default Acronis Backup and Security 2010 automatically enters Game Mode when you start a game from its list of known games or when an application goes to full screen You can manually enter Game Mode using the default Ctrl Alt Shift G hotkey It is strongly recommended that you exit Game Mode when you finished playing you can use the same default Ctrl Alt Shift G hotkey Note While in Game Mode you can see the letter G over the amp Acronis icon To configure Game Mode go to Game Laptop Mode gt Game Mode in Expert Mode Game Laptop Mode 232 Acronis Backup and Security 2010 Ec Game Mode Status E Game Mode is turned off Antispam Parental Control M Automatic Game Mode is enabled Privacy Control v Use the default list of games provided by Acronis Backup and Security Firewall Enter Game Mode when an application is in full screen Ask if the full screen application should be added to the game list Vulnerability mx Encryption Dicomano Tte Home Network n E Enable this module to modify Antivirus scan task schedules gt Update S
219. nsions specified by the user will be scanned These extensions must be separated by sn Click Next 10 2 3 Step 3 6 Select Actions Here you can specify the scanner settings and the scan level Action Options Please choose the appropriate scanner settings and set the scan level Actions to be taken on infected files First action Disinfect x Second action Take no action x Actions to be taken on suspect files First action Take no action z Second action Take no action Action to be taken on hidden rootkit files Action Take no action Scan Level Select the scanner aggressiveness level by selecting the appropriate el Aggressive Default level Default Default moderate resource consumption Scans files Permisos Scans for viruses and spyware Custom This step provides access to scanning options Select Actions Select the actions to be taken on the infected and suspect files detected The following options are available Wizards Action Description Take No Action Disinfect files Delete files No action will be taken on infected files These files will appear in the report file Remove the malware code from the infected files detected Deletes infected files immediately without any warning 49 Acronis Backup and Security 2010 Action Description Move files to Quarantine Moves infected files into the quarantine
220. nt to scan specific locations on your computer Follow these steps to run a scan task in Expert Mode 1 Click Antivirus on the left side menu How to Scan Files and Folders 280 Acronis Backup and Security 2010 2 Click the Virus Scan tab Here you can find a number of default scan tasks and you can create your own scan tasks These are the default scan tasks that you Can use Default Task Description Deep System Scan System Scan Quick System Scan My Documents Scans the entire system In the default configuration it scans for all types of malware threatening your system s security such as viruses spyware adware rootkits and others Scans the entire system except for archives In the default configuration it scans for all types of malware other than rootkits Scans the Windows and Program Files folders In the default configuration it scans for all types of malware except for rootkits but it does not scan memory the registry or cookies Usethis task to scan important current user folders My Documents Desktop and StartUp This will ensure the safety of your documents a safe workspace and clean applications running at startup 3 Double click the scan task you want to run 4 Follow the Antivirus Scan wizard to complete the scan 31 3 Using Acronis Manual Scan Acronis Manual Scan lets you scan a specific folder or hard disk partition without having to create a scan task This featu
221. nt for that person first Web Web Limiter Applications Keywords Messaging H Administrator a a onfis not configured Andrei 7 1 o e o onfio teenager To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Configure Parental Control Here you can see the status of Parental Control for each Windows user account and you can configure the Parental Control rules This configuration window is similar to the Parental Control tab in Expert Mode For more information please refer to Parental Control p 169 Parental 89 Acronis Backup and Security 2010 14 File Vault Acronis Backup and Security 2010 comes with a File Vault module that helps you keep your data not only safe but confidential To achieve this goal use file encryption To enter the File Vault module click the File Vault tab settings MR ad DASHBOARD SECURITY FILE VAULT NETWORK Tasks Status OK Configure Issues File Vault The File Vault module consists of two sections Status Area Allows you to see the full list of monitored components You can choose which of the components to be monitored It is recommended to enable the monitoring option for all of them Quick Tasks This is where you can find li
222. o e iei n ds 32 7 2 Configuring Iss e TrackIbQg ue oio err er trace hte th geras 34 Acronis Backup and Security 2010 8 Configuring Basic Settings cc cece cece eect eee 35 8 1 User Interface Settirigs 2nceex Gad erp tamer ert adenine Rania Dia aA das 36 8 2 Security SettifigS x see cabe dat ed pee baa acide mir ot d Re ae dioi RR 37 8 3 General Settings urtoeea ddp t pacti aat ta Egon ed Edd ento e doute 38 9 History and EVents wicigecm see ecc eene tr LES ebore eher e 40 10 Wizards cec re px a ce e pe Era ned KR RR 42 T0 1 Antivirus Scam Wizard seed qoe es eo er De Eng PROPER d Pas Pac er qr pons 42 10 1 T Step 1 3 SCanPllig s isset nta WIR feo Re RR Ree UR RT Cent 42 10 1 2 Step 2 3 Select ACtIONS ccena co rna ve oka Der aod etra ehe 43 10 1 3 5tep 3 3 VIEW Results iocum ten chem ep Pre ee npe Dade 45 10 2 Custom SCAN WIZard 1i cete eei eek tne cie Roi t ace 46 10 2 1 Step 1 6 Welcome WindowW sci esce rem eem ey eee beg 46 10 2 2 Step 2 6 Select Target ces ceneesaceceta rm etae drei en 47 10 2 3 Step 3 6 Select Actlolls aici corner one uiie e o tiap e tora 49 10 2 4 Step 4 6 Additional Settings 0 cece cece eee eee 51 10 2 5 Step 5 6 SCANNING cuota ame e acce etre et ed edt acte eas 52 10 2 6 Step 6 6 View ResUults ania inrer eneen ama 53 10 3 Vulnerability Check Wizard srecan peniana rari eek aa a 54 10 3 1 Step 1 6 Sel
223. o evaluate the results If many legitimate e mail messages are still being marked as spam you can further decrease the protection level If you notice that many spam messages are not detected you should not decrease the protection level Troubleshooting 295 Acronis Backup and Security 2010 Retrain Learning Engine Bayesian Before training the Learning Engine Bayesian prepare a folder containing only SPAM messages and another one containing only legitimate messages The Learning Engine will analyze them and learn the characteristics that define the spam or legitimate messages that you usually receive In order for the training to be efficient there must be over 50 messages in each category To reset the Bayesian database and retrain the Learning Engine follow these steps 1 Open your mail client 2 On the Acronis Backup and Security 2010 antispam toolbar click the Wizard button to start the antispam configuration wizard Detailed information on this wizard is provided in section Antispam Configuration Wizard p 264 Click Next Select Skip this step and click Next Select Clear antispam filter database and click Next Select the folder containing legitimate messages and click Next Select the folder containing SPAM messages and click Next Click Finish to start the training process O ON oU A UJ When training is completed click Close Ask for Help If this information was not helpful you
224. oftware CLASSES piffile shell open command Update Selected Item Description Registration Path HKEY_CLASSES_ROOT exefile shell open command Current Association 1 Default Association 1 Restore GoTo Refresh To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be pum in this area m E System Information The list contains all the items loaded when starting the system as well as the items loaded by different applications Three buttons are available Restore changes a current file association to default Available for the File Associations settings only Go to opens a window where the selected item is placed the Registry for example Note Depending on the selected item the Go to button may not appear Refresh re opens the System Info section General 109 Acronis Backup and Security 2010 17 Antivirus Acronis Backup and Security 2010 protects your computer from all kinds of malware viruses Trojans spyware rootkits and so on The protection Acronis Backup and Security 2010 offers is divided into two categories Real time protection prevents new malware threats from entering your system Acronis Backup and Security 2010 will for example scan a word document for known threats when you open
225. omatically delete old quarantined files check the corresponding option You must specify the number of days after which the quarantined files should be deleted and frequency with which Acronis Backup and Security 2010 should check for old files Note D By default Acronis Backup and Security 2010 will check for old files every day and delete files older than 30 days Delete duplicated files To automatically delete duplicate quarantined files check the corresponding option You must specify the number of days between two consecutive checks for duplicates a Note D By default Acronis Backup and Security 2010 will check for duplicate quarantined files every day Antivirus 155 Acronis Backup and Security 2010 Automatically submit files To automatically submit quarantined files check the corresponding option You must specify the frequency with which to submit files Note 9 By default Acronis Backup and Security 2010 will automatically submit quarantined files every 60 minutes Scan quarantined files after update To automatically scan quarantined files after each update performed check the corresponding option You can choose to automatically move back the cleaned files to their original location by selecting Restore clean files Click OK to save the changes and close the window Antivirus 156 Acronis Backup and Security 2010 18 Antispam Acronis Antispam employs remarkable technological innovations and indu
226. ommunications channel between two computers Phishing The act of sending an e mail to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft The e mail directs the user to visit a Web site where they are asked to update personal information such as passwords and credit card social security and bank account numbers that the legitimate organization already has The Web site however is bogus and set up only to steal the user s information Polymorphic virus A virus that changes its form with each file it infects Since they have no consistent binary pattern such viruses are hard to identify Port Glossary An interface on a computer to which you can connect a device Personal computers have various types of ports Internally there are several ports for connecting disk drives display screens and keyboards Externally personal computers have ports for connecting modems printers mice and other peripheral devices In TCP IP and UDP networks an endpoint to a logical connection The port number identifies what type of port it is For example port 80 is used for HTTP traffic 305 Acronis Backup and Security 2010 Report file A file that lists actions that have occurred Acronis Backup and Security 2010 maintains a report file listing the path scanned the folders the number of archives and files sca
227. on To delete all entries from the list click the Clear list button and then Yes to confirm Antispam 163 Acronis Backup and Security 2010 You can save the Friends list to a file so that you can use it on another computer or after reinstalling the product To save the Friends list click the Save button and save it to the desired location The file will have a bwl extension To load a previously saved Friends list click the Load button and open the corresponding bwl file To reset the content of the existing list when loading a previously saved list select Overwrite the current list Note 9 We recommend that you add your friends names and e mail addresses to the Friends list Acronis Backup and Security 2010 does not block messages from those on the list therefore adding friends helps ensure that legitimate messages get through Click Apply and OK to save and close the Friends list 18 2 3 Configuring the Spammers List The Spammers list is a list of all the e mail addresses from which you don t want to receive messages regardless of their content Note 9 Any e mail message received from an address contained in the Spammers list will be automatically marked as SPAM without further processing To configure the Spammers list click Manage Spammers or click the amp Spammers button from the Antispam toolbar Antispam 164 Acronis Backup and Security 2010 amp E mail address O Domain name a Overwrite the cur
228. on next to it Wizards 61 Acronis Backup and Security 2010 D Note 2 You can select one or several locations Click Next Step 2 6 Select Vault This is where you can create a new vault or choose an existing vault Add Files to Vault Select File Vault Acronis Backup and Security File Vault Functions similar to bank vaults you choose what you want to secure you create a vault with a password you deposit and then you close the vault If this is the first time you use Acronis Backup and Security File Encryption you will have to create a new File Vault Please choose one of the options below Create New File Vault Browse for a File Vault Browse S Select an Existing File Vault File Vault name D important byd Select Vault If you select Browse for a File Vault you must click Browse and select the file vault You will go either to the step 5 if the selected vault is opened mounted or to the step 4 if it is locked unmounted If you click Select an existing File Vault then you must click the desired vault name You will go either to the step 5 if the selected vault is opened mounted or to the step 4 if it is locked unmounted Select Create New File Vault if none of the existing vaults are suitable for your needs You will go to the step 3 Click Next Step 3 6 Create Vault This is where you can specify information for the new Vault Wizards 62 Acronis B
229. on to skip scanning this archive Skip all password protected items without scanning them Select this option if you do not want to be bothered about password protected archives Acronis Backup and Security 2010 will not be able to scan them but a record will be kept in the scan log Antivirus 139 Acronis Backup and Security 2010 Click OK to continue scanning Stopping or pausing the scan You can stop scanning anytime you want by clicking Stop amp Yes You will go directly to the last step of the wizard To temporarily stop the scanning process just click Pause You will have to click Resume to resume scanning Step 2 3 Select Actions When the scanning is completed a new window will appear where you can see the scan results Antivirus Scan Results Summary Below you can find the results summary For the current scan task Solved issues 0 o 1 threat s affecting 1 object s require s your attention Take an overall action For all unresolved items or select individually the action For each item 1 issue left disinfection Failed Acronis Backup and Security has detected and blocked viruses on your computer This is the list of threats Please click the virus name to see its corresponding list of infected items Actions You can see the number of issues affecting your system The infected objects are displayed in groups based on the malware they are infected with Click th
230. on you will have to create a new File Vault Please choose one of the options below BrowseforaFileVault Browse Select an Existing File Vault File Vault name S D important byd Select Vault If you select Browse for a File Vault you must click Browse and select the file vault You will go either to the step 3 if the selected vault is opened mounted or to the step 2 if it is locked unmounted If you click Select an existing File Vault then you must click the desired vault name You will go either to the step 3 if the selected vault is opened mounted or to the step 2 if it is locked unmounted Click Next Step 2 5 Password This is where you will be asked to enter the password for the selected vault Wizards 67 Acronis Backup and Security 2010 Ask for File Vault Password Please enter the currently selected File Vault password Password File Vault Wizard Removes Files from Vault Enter password Type the password into the corresponding field and click Next Step 3 5 Select files This is where you will be provided with the list of the files from the previously selected vault Wizards 68 Acronis Backup and Security 2010 Remove Vault Files Display File Vault Content These are the Files stored in the currently selected File Vault v Gilimportant files File Vault Wizard Removes Files from Vault Pe m
231. onfigured for each adapter in the Network Configuration table under the Trust Level column To change the trust level Click the arrow from the Trust Level column and select the desired level Trust level Description Full Trust Trusted Local Safe Unsafe Blocked Local Blocked Disable the firewall for the respective adapter Allow all traffic between your computer and computers in the local network Allow sharing resources with computers in the local network This level is automatically set for local home or office networks Stop network or Internet computers from connecting to your computer This level is automatically set for public networks if you received an IP address from an Internet Service Provider Block all traffic between your computer and computers in the local network while providing Internet access This trust level is automatically set for unsecured open wireless networks Completely block network and Internet traffic through the respective adapter 21 2 2 Configuring the Stealth Mode Stealth Mode hides your computer from malicious software and hackers in the network or the Internet To configure the Stealth Mode click the arrow v from the Stealth column and select the desired option Firewall 209 Acronis Backup and Security 2010 Stealth option Description On Stealth Mode is on Your computer is not visible from both the local network and the Internet Off Stealth Mod
232. only the following Acronis security products Acronis AntiVirus 2010 Acronis Internet Security Suite 2010 Acronis Backup and Security 2010 10 10 0 1 n INTERNET Antispam Parental Control T No PC click to add ad No PC click to add Privacy Control Firewall at No PC click to add ail No PC click to add Vulnerability mco T No PC click to add al No PC click to add Game Laptop Mode gt Update gt Registration too To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A rea Network Map To be able to manage the Acronis products installed on your home computers you must follow these steps 1 Join the Acronis home network on your computer Joining the network consists in configuring an administrative password for the home network management 2 Goto each computer you want to manage and join the network set the password 3 Go back to your computer and add the computers you want to manage Home Network 239 Acronis Backup and Security 2010 25 1 Joining the Acronis Network To join the Acronis home network follow these steps 1 Click Enable Network You will be prompted to configure the home management password Enter Home Network Password A password is required in order to join or to create a network for security
233. ontrol follow these steps 1 Select the Enable Identity Control check box 2 Create rules to protect your sensitive data For more information please refer to Creating Identity Rules p 190 3 If needed define specific exclusions from the rules you have created For more information please refer to Defining Exclusions p 193 4 If you are an administrator on the computer you can exclude yourself from identity rules created by other administrators For more information please refer to Rules Defined by Other Administrators p 195 20 2 1 Creating Identity Rules To create an identity protection rule click the Add button and follow the configuration wizard Privacy Control 190 Acronis Backup and Security 2010 Step 1 4 Welcome Window The Identity Control module monitors web HTTP IM instant messaging and e mail SMTP traffic flowing out of your computer For what might be personal information such as credit card numbers SSN s and other user defined strings e g bits of passwords This wizard will guide you through the steps required to create Identity Control rules It can also be accessed from Acronis Backup and Security console Expert user interface gt Privacy Control window by clicking on the Add rule icon lacated in the upper area of the Identity Control tab Welcome Window Click Next Step 2 4 Set Rule Type and Data
234. ontrol you will be in charge of which websites you trust and which you don t Acronis Backup and Security 2010 will ask you for permission whenever a website tries to activate a script or other active content You can see the name of the resource Click Yes or No and a rule will be created applied and listed in the rules table 6 Internet Explorer Location c program files internet explorer iexplore exe Question This program received active content Activex Java Applet Script from coding derkeiler com through an web HTTP service Do you want to allow this program to store it locally Allow this script to be stored and run only if the website is a trusted one Script Alert To configure Script Control go to Privacy Control gt Script in Expert Mode Privacy Control 201 Acronis Backup and Security 2010 v Enable Script Control Total scripts blocked o gt Parental Control Domain o Firewall Vulnerability gt Encryption gt Game Laptop Mode gt Home Network gt Update gt Registration Check this box to enable Script Control It will prompt you to allow or reject scripts such as ActiveX controls Java scripts and applets VB Scripts Malicious scripts can compromise your system It is recommended that you block scripts from all domains you do not trust Script Control
235. oose which issues to be monitored Moreover you can manage remotely the Acronis products installed on the computers in your household Suited for more technical users this mode allows you to fully configure each functionality of Acronis Backup and Security 2010 You can also use all tasks provided to protect your computer and data 6 3 4 Step 4 Configure Parental Control Note This step appears only if you have selected the Custom option in Step 1 Acronis Backup and Security Configuration Wizard Enable Parental Control Parental Control settings password Confirm password Protect Parental Control Settings Acronis Backup and Security Parental Control enables you to control the access to Internet and to specific applications For your children Tf you share the same Windows Account with your children you should password protect the settings to ensure that you are the only one that can bypass the Parental Control rules B share my Windows Account with other Family members If you share your windows account with your child children it is recommended that you password protect the Parental Control settings so they are not changed or disabled without your permission Parental Control Configuration Parental Control enables you to control the access to the Internet and to specific applications for each user holding a user account on the system If you want to
236. option to configure Acronis Backup and Security to allow all IM messages with the contacts that are not listed below Instant Messaging Control Select the Enable Instant Messaging Control check box if you want to use this control feature 19 7 1 Creating Instant Messaging IM Control Rules To allow or block instant messaging with a contact follow these steps 1 Click Block IM ID or Allow IM ID A new window will appear Parental Control 185 Acronis Backup and Security 2010 IM Contact Information Name E mail or IM ID IM application Yahoo Messenger Action O Block Allow Add contacts to the list of controlled IM contacts in order to block allow the instant messages sent tojreceived From them Add IM contact 2 Type the contact s name in the Name field 3 Type the e mail address or the user name used by the IM contact in the E mail or IM ID field 4 Choose the IM program the contact associates with 5 Select the action for this rule Block or Allow 6 Click Finish to add the rule 19 7 2 Managing Instant Messaging IM Control Rules The IM Control rules that have been configured are listed in the table on the lower side of the window The name IM ID IM application and the current status are listed for each IM Control rule To edit a rule select it click the Edit button and make the necessary changes in the
237. options below BrowseforaFileVault Browse Select an Existing File Vault File Vault name S D important byd File Vault Wizard View Vault Content Select Vault If you select Browse for a File Vault you must click Browse and select the file vault You will go either to the step 3 if the selected vault is opened mounted or to the step 2 if it is locked unmounted If you click Select an existing File Vault then you must click the desired vault name You will go either to the step 3 if the selected vault is opened mounted or to the step 2 if it is locked unmounted Click Next Step 2 4 Password This is where you will be asked to enter the password for the selected vault Wizards 72 Acronis Backup and Security 2010 Display File Vault Content Ask for File Vault Password Please enter the currently selected File Vault password Password File Vault Wizard View Vault Content Enter password Type the password into the corresponding field and click Next Step 3 4 Summary Wizards This is where you can review chosen operations 73 Acronis Backup and Security 2010 Please review the selected operations and click Next if you wish to continue You can click Back if you want to change anything Operation View File Vault Content important D important byd Opened on G File Vault Wizard View Vault Content Summary
238. or other characteristics of SPAM Based on the results of the analysis it adds a SPAM score to the message The filter also detects messages marked as SEXUALLY EXPLICIT in the subject line and tags them as SPAM Note D Starting May 19 2004 spam that contains sexually oriented material must include the warning SEXUALLY EXPLICIT in the subject line or face fines for violations of federal law Bayesian Filter The Bayesian filter module classifies messages according to statistical information regarding the rate at which specific words appear in messages classified SPAM as compared to those declared NON SPAM by you or by the heuristic filter This means for example if a certain four letter word is seen to appear more often in SPAM it is natural to assume there is an increased probability that the next incoming message that includes it actually IS SPAM All relevant words within a message are taken into account By synthesizing the statistical information the overall probability for the whole message to be SPAM is computed This module presents another interesting characteristic it is trainable It adapts quickly to the type of messages received by a certain user and stores information about all To function effectively the filter must be trained meaning to be presented with samples of SPAM and legitimate messages much like a hound is primed to Antispam 158 Acronis Backup and Security 2010 trace a certain scent So
239. ormation Note that some sites will not function properly without cookies Select Address Action and Direction You can set the parameters Domain address type in the domain on which the rule should apply Action select the action of the rule Action Description Allow The cookies on that domain will execute Deny The cookies on that domain will not execute Direction select the traffic direction Type Description Outgoing The rule applies only for the cookies that are sent out back to the connected site Incoming The rule applies only for the cookies that are received from the connected site Both The rule applies in both directions Note D You can accept cookies but never return them by setting the action to Deny and the direction to Outgoing Click Finish Privacy Control 200 Acronis Backup and Security 2010 20 5 Script Control Scripts and other codes such as ActiveX controls and Java applets which are used to create interactive web pages can be programmed to have harmful effects ActiveX elements for example can gain total access to your data and they can read data from your computer delete information capture passwords and intercept messages while you re online You should only accept active content from sites you fully know and trust Acronis Backup and Security 2010 lets you choose to run these elements or to block their execution With Script C
240. ors If you are using a supported mail client you can easily correct the antispam filter by indicating which e mail messages should not have been marked as spam Doing so will considerably improve the efficiency of the antispam filter Follow these steps 1 Open your mail client 2 Goto the junk mail folder where spam messages are moved 3 Select the legitimate message incorectly marked as spam by Acronis Backup and Security 2010 4 Click the amp Add Friend button on the Acronis Backup and Security 2010 antispam toolbar to add the sender to the Friends list You may need to click OK to acknowledge You will always receive e mail messages from this address no matter what they contain 5 Click the sx Not Spam button on the Acronis Backup and Security 2010 antispam toolbar normally located in the upper part of the mail client window This indicates to the Learning Engine that the selected message is not spam The e mail message will be moved to the Inbox folder The next e mail messages that fit the same patterns will no longer be marked as spam Decrease Antispam Protection Level To decrease the antispam protection level follow these steps 1 Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode 2 Click Antispam on the left side menu 3 Click the Status tab 4 Move the slider lower on the scale It is recommended to decrease protection by just one level and then wait enough time t
241. ou can make any changes by returning to the previous steps click Back If you do not want to make any modifications click Finish to end the wizard 30 2 Antispam Toolbar In the upper area of your mail client window you can see the Antispam toolbar The Antispam toolbar helps you manage antispam protection directly from your mail Client You can easily correct Acronis Backup and Security 2010 if it marked a legitimate message as SPAM Integration into Mail Clients 270 Acronis Backup and Security 2010 V8 Inbox Outlook Express File Edit view Tools Message Help F S 9 s X OX v Create Mail Reply Reply All Forward Print Delete SendjR Addresses ER Is Spam f Not Spam Cap Add Spammer d AddFriend amp Spammers j Friends A settings A wizard J Acronis Backup and Security Antispam Received 1 12 2010 12 24 PM Folders x 634 Outlook Express S Microsoft Outlook Expre Welcome to Outlook Express 6 Ei D Local Folders Inbox 5 Outbox f sent Items 9 Deleted Items Drafts From Microsoft Outlook Express Team To New Outlook Express User Subject Welcome to Outlook Express 6 Contacts v There are no contacts to display Click The solution for all your messaging needs on Contacts to create a new contact Featuring 1 message s 0 unread a Working Online Antispam Toolbar Each button from the Acronis Backup and Security 2010 toolbar will be explained belo
242. ou can observe that some scan options although the sign appears cannot be opened The reason is that these options weren t selected yet You will observe that if you select them they can be opened Scan accessed files and P2P transfers options scans the accessed files and the communications through Instant Messaging Software applications ICQ NetMeeting Yahoo Messenger MSN Messenger Further on select the type of the files you want to be scanned Option Description Scan Scan all files All the accessed files will be scanned accessed regardless of their type files Antivirus Scan applications Only the program files will be scanned This only means only the files with the following extensions exe bat com dll ocx scr bin dat 386 vxd sys wdm Cla class ovl ole exe hlp 113 Acronis Backup and Security 2010 Option Description Antivirus doc dot xls ppt wbk wiz pot ppa xla xlt vbs vbe mdb rtf htm hta html xml xtp php asp js shs chm lnk pif prc url smm pdf msi ini csc cmd bas eml and nws Scan user defined Only the files with the extensions specified extensions Scan for riskware Scan only new and changed files Scan boot sectors Scan inside archives First action Deny access and continue Disinfect file Delete file by the user will be scanned These extensions must b
243. ould you like to scan it For viruses Device type Remote drive If you do not want to scan the device you must click Device path 0 1 No In this case you may find one of these options goont esk rng again about ths type of device us efu y Disable automatic device detection Don t ask me again about this type of device Backup and Security has detected a new storage Acronis Backup and Security 2010 will no longer etenemeteitovar conor offer to scan storage devices of this type when they are connected to your computer Disable automatic device detection You will Device Detection Alert no longer be prompted to scan new storage devices when they are connected to the computer If you accidentally disabled automatic device detection and you want to enable it or if you want to configure its settings follow these steps 1 Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode Go to Antivirus Virus Scan In the list of scan tasks locate the Device Detection Scan task Right click the task and select Open A new window will appear U AeA WwW N On the Overview tab configure the scanning options as needed For more information please refer to Configuring Scan Settings p 124 6 On the Detection tab choose which types of storage devices to be detected 7 Click OK to save and apply the changes Overview 31 Acronis Backup and Securi
244. our computer is not in sleep mode when the task is scheduled to run If you frequently download files from the Internet to a specific folder create a new scan task and set that folder as scan target Schedule the task to run every day or more often There is a kind of malware which sets itself to be executed at system startup by changing Windows settings To protect your computer against such malware you can schedule the Auto logon Scan task to run at system startup Please note that autologon scanning may affect system performance for a short time after startup Scanning Methods Acronis Backup and Security 2010 provides four types of on demand scanning Immediate scanning run a scan task from the system user tasks Contextual scanning right click a file or a folder and select Scan with Acronis Backup and Security e Drag amp Drop scanning drag and drop a file or a folder over the Scan Activity Bar Manual scanning use Acronis Manual Scan to directly select the files or folders to be scanned Antivirus 135 Acronis Backup and Security 2010 Immediate Scanning To scan your computer or part of it you can run the default scan tasks or your own scan tasks This is called immediate scanning To run a system or user defined scan task click the corresponding Run Task button The Antivirus Scan wizard will appear and guide you through the scanning process Contextual Scanning To scan a file or a folder without
245. ousehold and to manage compatible Acronis products installed in this network If you want this computer to be part of the Acronis Home Network follow these steps 1 Select Enable Home Network 2 Type the same administrative password in each of the edit fields The password enables an administrator to manage this Acronis product from another computer Click Finish Overview 24 Acronis Backup and Security 2010 6 4 System Tray Icon To manage the entire product more quickly you can use the Acronis icon X in the system tray If you double click this icon Acronis Backup and Security 2010 will open Also by right clicking the icon a contextual menu will allow you to quickly manage Acronis Backup and Security 2010 Show opens the main interface of Acronis Backup and Security 2010 Show Help opens the help file which explains in detail how nit to configure and use Acronis Backup and Security 2010 Fix All Issues Turn Game Mode on About opens a window where you can see information qoc o m about Acronis Backup and Security 2010 and where to look for help in case something unexpected appears Basic Settings Fix All Issues helps you remove current security Tray Icon vulnerabilities If the option is unavailable there are no issues to be fixed For detailed information please refer to Fixing Issues p 32 Turn Game Mode On Off activates deactivates Game Mode Upda
246. ow file and printer sharing as follows open the Windows Firewall settings window Exceptions tab and select the File and Printer Sharing check box gt If another firewall program is used please refer to its documentation or help file General conditions that may prevent using or connecting to the shared printer gt You may need to log on to a Windows administrator account to access the shared printer gt Permissions are set for the shared printer to allow access to specific computer and users only If you are sharing your printer check the permissions set for the printer to see if the user on the other computer is allowed access to the printer If you are trying to connect to a shared printer check with the user on the other computer if you have permission to connect to the printer gt The printer connected to your computer or to the other computer is not shared p gt The shared printer is not added on the computer Troubleshooting 292 Acronis Backup and Security 2010 Note 9 To learn how to manage printer sharing share a printer set or remove permissions for a printer connect to a network printer orto a shared printer go to the Windows Help and Support Center in the Start menu click Help and Support If you still cannot access a Wi Fi network printer most likely this is not caused by the Acronis Backup and Security 2010 firewall on your computer Access to the Wi Fi network printer may be restricted to spec
247. pam Insights usada cei mar een mer UR Sm een ete neces wate age 157 18 1 T Antispam FRCS seni eere tr t siegt P eras aegre 157 18 1 2 Antispam ODeFaLlOfi s sisi n nma iter aired ene eine Rd tet nra aot 159 18 13 Antispam Updates casei ren Came ck hea any bebe ces 160 18 2 CIL MM EE 160 18 2 1 Setting the Protection Level 4st cacy x n ett xe Dev eats va 161 18 2 2 Configuring the Friends List coe cases maaan eats RR ORIRRET ET 162 18 2 3 Configuring the Spammers LSE uus uy nne atm e ah haw te van 164 Acronis Backup and Security 2010 18 3 SENGS nuni rather acta aceti E nud DR toee id VT BUR Ud aa a ut ados 166 18 3 1 Antispam SetuingS s ve o erred nr pm eon VR Rap e Ree epis 167 18 3 2 Basic Antispam FIIIGTS iere oh rere marea eee name espe rm aee 168 18 3 3 Advanced Antispat Filters ubere nS tava I nDOSY IE ms 168 19 ParentalCOhktrol iuit ette ete ero itn in 169 19 1 Configuring Parental Control For A User ccc ccc cece eee e eens 170 19 1 1 Protecting Parental Control Settings 0 0 cece eee 172 19 1 2 Setting Age Category socero eR eR RE ePRR EXER REG 173 19 2 Monitoring Children Activity rrr her RR penne hn 175 19 2 1 Checking Visited Websites Jesse emet rere 176 19 2 2 Configuring E mail Notifications cece cent eee eee 176 19 3 Web Control donee eap aaria Sunes agnd MAINE Gua Redan ADU ANE BUY NES 177 19 3 1 Creating Web Control Rules 2 s oer r
248. password on a remote PC Allows you to create a password to restrict access to Acronis settings on this PC Run an on demand scan task Allows you to run an on demand scan on the remote computer You can perform any ofthe following scan tasks My Documents Scan System Scan or Deep System Scan Fix all issues on this PC Allows you to fix the issues that are affecting the security of this computer by following the Fix All Issues wizard View History Events Network 96 Acronis Backup and Security 2010 Allows you access to the History amp Events module of the Acronis product installed on this computer Update Now Initiates the Update process for the Acronis product installed on this computer Set Parental Control Profile Allows you to set the age category to be used by the Parental Control web filter on this computer child teenager or adult Set as Update Server for this network Allows you to set this computer as update server for all Acronis products installed on the computers in this network Using this option will reduce internet traffic because only one computer in the network will connect to the internet to download updates Before running a task on a specific computer you will be prompted to provide the local home management password Please enter here the password that you have set when you enabled Home Management on this PC Password Dont show this message again during this
249. petece ance eta vp pedet v tute n enel ve 256 27 2 3 BOCK Vaults eor edits auntie UR DU SPRUCH ace ha eR op Boe eae 257 27 2 4 Add to File Vaults a eaae de et cet n RR nc rat etta n URN grt 257 27 2 5 Remove from File Vault oo Ieremiae set vie ene retra e 258 21 2 6 Change Vault PassWOFd toa tret tete t asta RECETTE e 258 28 Integration into Web Browsers sssssss 260 29 Integration into Instant Messenger Programs 263 30 Integration into Mail Clients c ccc ccc cee ence eee e eee eenees 264 30 1 Antispam Configuration Wizard 0 c cece eee 264 30 1 1 Step 1 6 Welcome WINdOW wisi sieviia minced senem ee cete 265 30 1 2 Step 2 6 Fill in the Friends List 0 0 cece eee eee 266 30 1 3 Step 3 6 Delete Bayesian Database 0 00 cece eee 267 30 1 4 Step 4 6 Train Bayesian Filter with Legitimate Mail 268 30 1 5 Step 5 6 Train Bayesian Filter with Spam 0 eee eee 269 30 1 6 Step 6 6 SUMMA ick coca reete ket e pk ea ta eo 270 30 2 Antispam MOON AN oit rho iota ae Su ar Pha onte dapes qu e pape 270 HOW NR ER TETTE TL TT 278 31 How to Scan Files and Folders ccccceeeeeeeeeeeeeueeenenes 279 31 1 Using Windows Contextual Menu sssssssssese eee 279 31 2 Using Scan TASKS euer acere e erts pae dna pcdes deu Rs 279 31 3 Using Acronis Manual San etatem pre nh ce ace da tae 281 31 4 Using Scam
250. priate protection level There are 3 protection levels Protection level Description Permissive All protection controls are disabled Default Only Identity Control is enabled Aggressive Identity Control Registry Control Cookie Control and Script Control are enabled You can customize the protection level by clicking Custom level In the window that will appear select the protection controls you want to enable and click OK Click Default Level to position the slider at the default level 20 2 Identity Control Keeping confidential data safe is an important issue that bothers us all Data theft has kept pace with the development of Internet communications and it makes use of new methods of fooling people into giving away private information Whether it is your e mail or your credit card number when they fall into the wrong hands such information may cause you damage you may find yourself drowning in spam messages or you might be surprised to access an emptied account Identity Control protects you against the theft of sensitive data when you are online Based on the rules you create Identity Control scans the web e mail and instant messaging traffic leaving your computer for specific character strings for example your credit card number If there is a match the respective web page e mail or instant message is blocked Privacy Control 188 Acronis Backup and Security 2010 You can create rules to protect any pi
251. protection for accounts that receive some legitimate commercial mail The filter will let most e mail pass through but it may produce false negatives spam classified as legitimate mail Offers protection for regular accounts The filter will block most spam while avoiding false positives Offers protection for accounts that receive high volumes of spam regularly The filter will let very little spam through but it may produce false positives legitimate mail incorrectly tagged as spam Configure the Friends Spammers Lists and train the Learning Engine Bayesian in order to reduce the number of false positives Offers protection for accounts that receive very high volumes of spam regularly The filter will let very little spam through but it may produce false positives legitimate mail incorrectly tagged as spam Add your contacts to the Friends List in order to reduce the number of false positives To set the default protection level Moderate to Aggressive click Default Level 18 2 2 Configuring the Friends List The Friends list is a list of all the e mail addresses from which you always want to receive messages regardless of their content Messages from your friends are not labeled as spam even if the content resembles spam Note Any mail coming from an address contained in the Friends list will automatically be delivered to your Inbox without further processing To configure the Friends list from the Antispam
252. puter Deny to block all traffic between your computer and the selected computer 3 Click OK 21 3 Rules To manage the firewall rules controlling applications access to network resources and Internet go to Firewall gt Rules in Expert Mode Ge al ener Firewall Rules potveus V Hide System Rules Antispam Process Adapter Types Cmd Line Protocol NetworkEvents LocalPorts Remote P Local Action Parental Control EA e proaram files Acronis TrueImageHome TrueImage exe EA e program files Acronis TrueImageHomelprl_report exe Privacy Control e e program files internet explorer iexplore exe Dia Vulnerability Encryption Game Laptop Mode Home Network Update Registration Cass ties aranesa To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Firewall Rules You can see the applications processes for which firewall rules have been created Clear the Hide system rules check box if you want to also see the rules regarding the system or the Acronis Backup and Security 2010 processes To see the rules created for a specific application click the box next to the respective application You can learn detailed information about each rule as indicated by the table columns Firewall 211
253. r in the edit field Note IP protocol numbers are assigned by the Internet Assigned Numbers Authority IANA You can find the complete list of assigned IP protocol numbers at www iana org assignments protocol numbers Events Depending on the selected protocol choose the network events the rule applies to The following events may be taken into account Event Description Connect Preliminary exchange of standard messages used by connection oriented protocols such as TCP to establish a connection With connection oriented protocols data traffic between two computers occurs only after a connection is established Traffic Flow of data between two computers Listen State in which an application monitors the network awaiting to establish a connection or to receive information from a peer application Adapter Types Select the adapter types the rule applies to Action Select one of the available actions Action Description Allow The specified application will be allowed network Internet access under the specified circumstances Deny The specified application will be denied network Internet access under the specified circumstances Configuring Advanced Parameters The Advanced tab of the configuration window allows configuring advanced rule parameters Firewall 215 Acronis Backup and Security 2010 p Direction Both TP Version Local Address IP z
254. r skills In this way the user interface accommodates all kinds of users from computer beginners to very technical people The first button shows the current user interface view mode To change the user interface mode click the arrow J on the button and select the desired mode from the menu Mode Description Novice Mode Suited for computer beginners and people who want Acronis Backup and Security 2010 to protect their computer and data without being bothered This mode is simple to use and requires minimal interaction on your side All you have to do is fix the existing issues when indicated by Acronis Backup and Security 2010 An intuitive step by step wizard assists you in fixing issues Additionally you can perform common tasks such as updating the Acronis Backup and Security 2010 virus signature and product files or scanning the computer Intermediate Mode Aimed at users with average computer skills this mode extends what you can do in Novice Mode You can fix issues separately and choose which issues to be monitored Moreover you can manage remotely the Acronis products installed on the computers in your household Expert Mode Suited for more technical users this mode allows you to fully configure each functionality of Acronis Backup and Security 2010 You can also use all tasks provided to protect your computer and data Reconfiguring the usage profile The usage profile reflects the main activities performed on the
255. r the selected vault Change Vault Password 3 Type the current password of the vault in the Old Password field Integration into Windows Contextual Menu 258 Acronis Backup and Security 2010 4 Type the new password of the vault in the New Password and Confirm New Password fields Note The password must have at least 8 characters For a strong password use a combination of uppercase and lowercase letters numbers and special characters such as or 5 Click OK to change the password Acronis Backup and Security 2010 will immediately inform you about the result of the operation If an error has occurred use the error message to troubleshoot the error Click OK to close the window Integration into Windows Contextual Menu 259 Acronis Backup and Security 2010 28 Integration into Web Browsers Acronis Backup and Security 2010 protects you against phishing attempts when you are surfing the Internet It scans the accessed web sites and alerts you if there are any phishing threats A White List of web sites that will not be scanned by Acronis Backup and Security 2010 can be configured Acronis Backup and Security 2010 integrates directly through an intuitive and easy to use toolbar into the following web browsers Internet Explorer Mozilla Firefox You can easily and efficiently manage antiphishing protection and the White List using the Acronis Antiphishing toolbar integrated in
256. r user Green circle with a check mark The feature is enabled Red circle with an exclamation mark The feature is disabled Cick the Modify button next to a user name to open the window where you can configure the Parental Control settings for the respective user account The following sections in this chapter present in detail the Parental Control features and how to configure them 19 1 Configuring Parental Control For A User To configure the Parental Control for a specific user account click the Modify button corresponding to that user account and then click the Status tab Parental Control 170 Acronis Backup and Security 2010 m Parental Control is enabled B 9 5 amp amp Web Web Limiter Applications Keywords IM TEENAGER Medium restrictive Recommended setting for users from 14 to 18 years of age Prevents Teenager access blocks the displaying of web pages with a sexually explicit violent or game related content peier austan Categories E Send me an activity report via e mail Save an internet traffic log Parental Control Status To configure the Parental Control for this user account follow these steps 1 Enable the Parental Control for this user account by selecting the Parental Control check box Important A Keep the Parental Control enabled in order to protect your children against inappropri
257. re To configure Cookie Control go to Privacy Control gt Cookie in Expert Mode Privacy Control 198 Acronis Backup and Security 2010 M m X Enable Cookie Control Total cookies blocked o Antispam si E Parental Control Domain re gt Firewall gt Antivirus 3 gt gt Vulnerability gt Encryption gt Game Laptop Mode gt Home Network gt Update gt Registration Check this box to enable Cookie Control Cookies can be used to track your web surfing You should only accept cookies from websites you trust Cookie Control You can see the rules created so far listed in the table To delete a rule select it and click the Delete button To modify the rule parameters select the rule and click the Edit button or double click it Make the desired changes in the configuration window To manually add a rule click the Add button and configure the rule parameters in the configuration window 20 4 1 Configuration Window When you edit or manually add a rule the configuration window will appear Privacy Control 199 Acronis Backup and Security 2010 Domain Any O Domain Select Action Allow O Deny Select Direction Outgoing O Incoming Both Select the websites and domains that you accept or reject cookies from Cookies are used to track surfing behavior and other inf
258. re mb ne 178 19 3 2 Managing Web Control Rules 0 cc cece eee eee 179 19 4 Web TME LIMIE s iuieezcedete d vene Des a Sade EE acento QU betas athe a 179 19 5 Applications Control rero rr Ee rr REY RE EGER darkened nde Ke 180 19 5 1 Creating Application Control Rules 0c cece eee eee eee 181 19 5 2 Managing Application Control Rules 0 cece eee 182 19 6 Keywords Control jie cascades caine RI eru eer E anus ER RACePRIIACPRPCRQE PPS 183 19 6 1 Creating Keywords Control Rules 0c eee eee eee 183 19 6 2 Managing Keywords Control Rules 00 0 c eects 184 19 7 Instant Messaging IM Control 0 cece eee 185 19 7 1 Creating Instant Messaging IM Control Rules 000005 185 19 7 2 Managing Instant Messaging IM Control Rules 00 186 20 Privacy CODEEol iier p Etre r prr Ene RERUERERREREMPEPIRER GE 187 20 1 Privacy Control Status asg ota Sur blc E Sol eder Au RA addon ders 187 20 1 1 Configuring Protection Level 0c cece eect eene 188 20 2 Identity GODEFOL orto sanera taut ados dee a B a Igi ke PR Is 188 20 2 1 Creating Identity Rules 0 ccc cece eee eens 190 20 22 Defining EXGIBUSIOFIS za tit arbe org bsp ep pete ease teda 193 20 2 3 Managing Rules aactor stg a dt ipa gun SS deb do PIU S nius 194 20 2 4 Rules Defined by Other Administrators 0 0 eee eee 195 20 3 Registry COMtrOl s israse
259. re was designed to be used when Windows is running in Safe Mode If your system is infected with a resilient virus you can try to remove the virus by starting Windows in Safe Mode and scanning each hard disk partition using Acronis Manual Scan To scan your computer using Acronis Manual Scan follow these steps 1 On the B Windows Start menu follow the path Start gt Programs gt Acronis Backup and Security 2010 gt Acronis Manual Scan A new window will appear 2 Click Add Folder to select the scan target A new window will appear 3 Select the scan target To scan your desktop just select Desktop To scan an entire hard disk partition select it from My Computer To scan a specific folder browse for and select the respective folder 4 Click OK How to Scan Files and Folders 281 Acronis Backup and Security 2010 5 Click Continue to start the scan 6 Follow the Antivirus Scan wizard to complete the scan What is Safe Mode Safe Mode is a special way to start Windows used mainly to troubleshoot problems affecting normal operation of Windows Such problems range from conflicting drivers to viruses preventing Windows from starting normally In Safe Mode Windows loads only a minimum of operating system components and basic drivers Only a few applications work in Safe Mode This is why most viruses are inactive when using Windows in Safe Mode and they can be easily removed To start Windows in Safe Mode r
260. rent list i e address domain Remove iQ Clear List Save Fr Load To configure the Antispam filter please add here e mail addresses or domain names that you consider to be spam Acronis Backup and Security will block messages received from those addresses and access to the specified sites Spammers List Here you can add or remove entries from the Spammers list If you want to add an e mail address check the Email address option type in the address and click 3j The address will appear in the Spammers list Important N Syntax name domain com If you want to add a domain check the Domain name option type in the domain and click amp The domain will appear in the Spammers list Important Syntax domain com domain com and domain com all the received e mail messages from domain com will be tagged as SPAM e domain all the received e mail messages from domain no matter the domain suffixes will be tagged as SPAM com all the received e mail messages having the domain suffix com will be tagged as SPAM Warning Do not add domains of legitimate web based e mail services such as Yahoo Gmail Hotmail or other to the Spammers list Otherwise the e mail messages received Antispam 165 Acronis Backup and Security 2010 from any registered user of such a service will be detected as spam If for example you add yahoo com to the
261. resented in this book is suitable not only for computer literates it is accessible to everyone who is able to work under Windows This book will describe for you Acronis Backup and Security 2010 will guide you through the installation process will show you how to configure it You will find out how to use Acronis Backup and Security 2010 how to update test and customize it You will learn how to get best from Acronis Backup and Security 2010 We wish you a pleasant and useful lecture 1 Conventions Used in This Book 1 1 Typographical Conventions Several text styles are used in the book for an improved readability Their aspect and meaning are presented in the following table Appearance Description sample syntax Syntax samples are printed with monospaced characters http www acronis eu support The URL link is pointing to some external location on http or ftp servers Preface p ix This is an internal link towards some location inside the document filename File and directories are printed using monospaced font option All the product options are printed using strong characters The code listing is printed with monospaced sample code listing charactere 1 2 Admonitions The admonitions are in text notes graphically marked bringing to your attention additional information related to the current paragraph Preface ix Acronis Backup and Security 2010 Note The note is just a short observation A
262. revent a new installation of Acronis Backup and Security 2010 They may also affect system performance and stability This is why you must remove them before you try to install the product again If the error screen provides a button to run an uninstall tool click that button to clean up the system Otherwise proceed as follows a Contact the Acronis Inc technical support as described in Support p 301 and ask for the uninstall tool b Run the uninstall tool using administrator privileges c Restart your computer 2 Check if you have any other security solution installed as they may disrupt the normal operation of Acronis Backup and Security 2010 If this is the case we recommend you to remove all of the other security solutions and then reinstall Acronis Backup and Security 2010 3 Try again to install Acronis Backup and Security 2010 It is recommended that you download and run the latest version of the installation file from www acronis eu 4 If installation fails again contact Acronis Inc for support as described in Support p 301 33 2 Acronis Backup and Security 2010 Services Are Not Responding This article helps you troubleshoot the Acronis Backup and Security 2010 Services are not responding error You may encounter this error as follows The Acronis icon in the system tray is grayed out and a pop up informs you that the Acronis Backup and Security 2010 services are not responding The Acronis Backup
263. ription Permissive Covers basic security needs The resource consumption level is very low Antivirus 111 Acronis Backup and Security 2010 Protection level Description Default Aggressive Only programs and incoming mail messages are scanned for viruses Besides the classical signature based scan the heuristic analysis is also used The actions taken on infected files are the following disinfect file move file to quarantine Offers standard security The resource consumption level is low All files and incoming amp outgoing mail messages are scanned for viruses and spyware Besides the classical signature based scan the heuristic analysis is also used The actions taken on infected files are the following disinfect file move file to quarantine Offers high security The resource consumption level is moderate All files incoming amp outgoing mail messages and web traffic are scanned for viruses and spyware Besides the classical signature based scan the heuristic analysis is also used The actions taken on infected files are the following disinfect file move file to quarantine To apply the default real time protection settings click Default Level 17 1 2 Customizing Protection Level Advanced users might want to take advantage of the scan settings Acronis Backup and Security 2010 offers The scanner can be set to scan only specific file extensions to search for specific malware threats or to skip ar
264. rm it 3 Click OK to save the password and close the window Once you set the password if you want to change the Parental Control settings you will be asked to provide the password The other system administrators if any will also have to provide this password in order to change the Parental Control settings Note This password will not protect other Acronis Backup and Security 2010 settings In case you do not set a password and you do not want this window to appear again check Don t ask for a password when enabling Parental Control 19 1 2 Setting Age Category The heuristic web filter analyzes web pages and blocks those that match the patterns of potentially inappropriate content In order to filter web access according to a predefined age based ruleset you must set a specific tolerance level Drag the slider along the scale to set the tolerance level you consider appropriate for the selected user There are 3 tolerance levels Tolerance level Description Child Offers restricted web access according to the recommended settings for users under the age of 14 Web pages with potentially harmful content for children porn sexuality drugs hacking etc are blocked Teenager Offers restricted web access according to the recommended settings for users from 14 to 18 years Web pages with sexual pornographic or adult content are blocked Adult Offers unrestricted access to all web pages regardless of their content C
265. ronis icon in the system tray and select Turn on Game Mode Press Ctrl Shift Alt G the default hotkey Important Do not forget to turn Game Mode off when you finish To do this use the same methods you did when you turned it on Changing Game Mode Hotkey If you want to change the hotkey follow these steps I U BU N Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode Click Game Laptop Mode on the left side menu Click the Game Mode tab Click the Advanced Settings button Under the Use HotKey option set the desired hotkey Choose the modifier keys you want to use by checking one the following Control key Ctrl Shift key Shift or Alternate key Alt In the edit field type the letter corresponding to the regular key you want to use For example if you want to use the Ctrl Alt D hotkey you must check only Ctrland Alt and type D Note 9 Removing the checkmark next to Use HotKey will disable the hotkey Click OK to save the changes Overview 29 Acronis Backup and Security 2010 6 7 2 Laptop Mode Laptop Mode is especially designed for laptop and notebook users Its purpose is to minimize the impact of Acronis Backup and Security 2010 on power consumption while these devices are running on battery While in Laptop Mode scheduled scan tasks are not performed as they require more system resources and implicitly increase power consumption Acronis B
266. rotection detects and alerts you in real time if a web site is phished set up to steal personal information This option controls the Acronis Backup and Security 2010 antiphishing protection in the current web browser only gt Ask before adding to whitelist prompts you before adding a web site to the White List Add to White List adds the current web site to the White List Note Adding a site to the White List means that Acronis Backup and Security 2010 will not scan the site for phishing attempts anymore We recommend you to add to the White List only sites that you fully trust White List opens the White List Whitelist This is the list of URLs that will not be filtered by Acronis Backup and Security Antiphishing engines The URLs entered in the Whitelist will not be checked by the Acronis Backup and Security Antiphishing engines You will not be warned about any threats existing on these pages Add URL Add Website www acronis com Remove This is where you can define a list of websites URLs that should not be checked by Acronis Backup and Security Antiphishing engines Antiphishing White List You can see the list of all the web sites that are not checked by the Acronis Backup and Security 2010 antiphishing engines If you want to remove a site from the White List so that you can be notified about any existing phishing threat on that page click the Remove button n
267. rs the system unusable 2 Please read the License Agreement and click I agree Important A If you do not agree to these terms click Cancel The installation process will be abandoned and you will exit setup 3 In order to provide better products Acronis has developed a Customer Experience Program CEP Please read the terms of the Acronis CEP carefully and then select whether or not you want to participate Click Next to continue 4 Select the type of installation to be performed Typical to install the program immediately using the default installation options If you choose this option skip to Step 6 Custom to configure the installation options and then install the program This option allows you to change the installation path 5 By default Acronis Backup and Security 2010 will be installed in C Program Files Acronis Backup and Security Acronis Backup and Security 2010 If you want to change the installation path click Browse and select the folder in which you would like Acronis Backup and Security 2010 to be installed Click Next 6 Select options regarding the installation process The recommended options are selected by default Open readme file to open the readme file at the end of the installation Place a shortcut on the desktop to place a shortcut to Acronis Backup and Security 2010 on your desktop at the end of the installation Disable DNS Caching to disable the DNS Domain Name Syste
268. rt gt Programs gt Acronis Backup and Security 2010 gt Acronis Manual Scan The following window will appear Antivirus 137 Acronis Backup and Security 2010 Antivirus Scan Scanned items Click Add Target to define the scanning target For this scan task wr Scan Target In this step you can choose the files and Folders to be scanned Manual Scanning Click Add Folder select the location you want to scan and click OK If you want to scan multiple folders repeat this action for each additional location The paths to the selected locations will appear in the Scan Target column If you change your mind about the location just click the Remove button next to it Click the Remove All Paths button to remove all the locations that were added to the list When you are done selecting the locations click Continue The Antivirus Scan wizard will appear and guide you through the scanning process Antivirus Scan Wizard When you initiate an on demand scan the Antivirus Scan wizard will appear Follow the three step guided procedure to complete the scanning process Note If the scan wizard does not appear the scan may be configured to run silently in the background Look for the scan progress icon in the system tray You can click this icon to open the scan window and to see the scan progress Step 1 3 Scanning Acronis Backup and Security 2010 will start scanning the selected objec
269. rte etia d end ees Pads 88 13 2 QUICK TASKS i rime rt pere E be rre eere Keen sr ges amass 89 14 File VaulE ser xe ec Xa ey ie tie eR Xe e a S 90 TAI Status Aiea p an E E anA E i ENN Ei 90 T2 QuiCk TaS Ksar xine tnei mE Ea epe pita esse edenda vido toa E EE 91 Acronis Backup and Security 2010 TS NeEtWO HE 92 15 1 QUICK Tasks i i deas rera eed terra aed accola dida dtr ada 93 15 1 1 Joining the Acronis Network ssssssssseeee eens 93 15 1 2 Adding Computers to the Acronis Network sssssssssssesse 93 15 1 3 Managing the Acronis Network sssssssese esses eee 95 15 1 4 Scanning All Computers uestri peor otc phe eere 97 15 1 5 Updating All COMPULERS sikaa dera cerent tore dota bored 98 EXPE MOJE Move PPS 100 16 Geriefdl 2 ertet ree trage ee TR eA p eo pe enfe Ra e yn A 101 16 1 Dashboard 4 ssa eh iincsitinp e tora beth oben eaae Sed 101 16 1 1 Overall Status sene eir ha hee Ripe ede oth doa e han dial 102 16 12 StatiSli CS seme honun eene binida bantai ote Rules d des 104 16 1 3 OVerVIGW exar eri ott a obo ang do ean foe ad d aed 105 16 2 S eL DgSan s osi ardent Oo USER n etum eO osten otto ERE Qn RR UE as 105 16 2 1 General Settings sessio nex R once ra ated ilte nde oed ode sel iode dl 106 16 2 2 Vitus Report Settings sx genene eane e ate duR ap edd lated 108 16 3 System Infontriationi vs istoc oet RE ord opened border ohne onte 108 L7 AnDtIVIFUS dete petet tt o e ttr
270. rtf htm hta html xml xtp php asp js shs chm lnk pif prc url smm pdf msi ini csc cmd bas eml and nws Only the files with the extensions specified by the user will be scanned These extensions must be separated by Scans packed files Scans inside regular archives such as zip Far ace iso and others Select the Scan installers and chm archives check box if you want these types of files to be scanned Scanning archived files increases the scanning time and requires more system resources You can set the maximum size of the archives to be scanned in kilobytes KB by typing the size in this field Limit scanned archive size to Scans inside mail archives Scans the system s boot sector Scans the memory for viruses and other malware Scans registry entries Scans cookie files Action options Specify the actions to be taken on each category of detected files using the options in this category Note To set a new action click the current First action and select the desired option from the menu Specify a Second action that will be taken in case the first one fails gt Select the action to be taken on the infected files detected The following options are available Antivirus 128 Acronis Backup and Security 2010 Action Description Take No Action Disinfect files Delete files No action will be taken on infected files These files will appear in the report fil
271. s a hidden component of freeware or shareware programs that can be downloaded from the Internet however it should be noted that the majority of shareware and freeware applications do not come with spyware Once installed the spyware monitors user activity on the Internet and transmits that information in the background to someone else Spyware can also gather information about e mail addresses and even passwords and credit card numbers Spyware s similarity to a Trojan horse is the fact that users unwittingly install the product when they install something else A common way to become a victim of spyware is to download certain peer to peer file swapping products that are available today Aside from the questions of ethics and privacy spyware steals from the user by using the computer s memory resources and also by eating bandwidth as it 306 Acronis Backup and Security 2010 sends information back to the spyware s home base via the user s Internet connection Because spyware is using memory and system resources the applications running in the background can lead to system crashes or general system instability Startup items Any files placed in this folder will open when the computer starts For example a startup screen a sound file to be played when the computer first starts a reminder calendar or application programs can be startup items Normally an alias of a file is placed in this folder rather than the file itself System
272. s in My Computer and you can safely store files inside it When creating a vault you must specify where and under which name to save it on your computer You must also specify a password to protect its content Only users who know the password can open the vault and access the documents and data stored inside it To create a vault follow these steps 1 Right click on your Desktop or in a folder on your computer point to Acronis Backup and Security File Vault and select Create File Vault The following window will appear The File Vault full path on disk including the file name and extension Drive letter B Password v Format Drive Confirm The password must be at least 8 characters long Vault size MB 50 Create File Vault 2 Specify the location and the name of the vault file Click Browse select the location of the vault and save the vault file under the desired name Just type the name of the vault in the corresponding field to create it in My Documents To open My Documents click the Windows Start menu and then My Documents Type the full path of the vault file on the disk For example C my_vault bvd 3 Choose a drive letter from the menu When you open the vault a virtual disk drive labeled with the selected letter appears in My Computer 4 Type the desired password to the vault in the Password and Conf
273. s in order to keep track of specific information about you Cookies are generally made to make your life easier For example they can help the website remember your name and preferences so that you don t have to enter them on every visit But cookies can also be used to compromise your privacy by tracking your surfing patterns This is where Cookie Control helps When enabled Cookie Control will ask for your permission whenever a new website tries to set a cookie Privacy Control 197 Acronis Backup and Security 2010 You can see the name of the application that is trying to send the cookie file Internet Explorer Click Yes or No and a rule will be created applied and Location c program files internet listed in the rules ta ble explorer iexplore exe Question This program wants to send a previously stored cookie to cdn derkeiler com Do you want to allow this program to do this operation Allow this cookie to be stored and resent only if the website is a trusted one Cookie Alert This will help you to choose which websites you trust and which you don t Note Because of the great number of cookies used on the Internet today Cookie Control can be quite bothersome to begin with At first it will ask a lot of questions about sites trying to place cookies on your computer As soon as you add your regular sites to the rule list surfing will become as easy as befo
274. s on your system the other administrators can create identity rules of their own In case you want rules created by other users not to apply when you are logged on Acronis Backup and Security 2010 allows you to exclude yourself from any rule that you have not created You can see a list of rules created by other administrators in the table under Identity Control Rules For each rule its name and the user who created it are listed in the table To exclude yourself from a rule select the rule in the table and click the Delete button 20 3 Registry Control A very important part of the Windows operating system is called the Registry This is where Windows keeps its settings installed programs user information and so on The Registry is also used to define which programs should be launched automatically when Windows is started Viruses often use this in order to be automatically launched when the user restarts his computer Privacy Control 195 Acronis Backup and Security 2010 Registry Control keeps an eye on the Windows Registry this is again useful for detecting Trojan horses It will alert you whenever a program will try to modify a registry entry in order to be executed at Windows start up You can see the program that is trying to modify Windows Registry test exe ibo aded ta Window RoS If you do not recognize the program and if it seems suspicious click Block to prevent it from modifying Windows Registry
275. s that contain the keyword are blocked POP3 E mail messages that contain the keyword are blocked Instant Messaging Instant messages that contain the keyword are blocked 4 Click Finish to add the rule 19 6 2 Managing Keywords Control Rules The Keywords Control rules that have been configured are listed in the table on the lower side of the window The words and the current status for the different traffic types are listed for each Keywords Control rule To edit a rule select it click the Edit button and make the necessary changes in the configuration window To delete a rule select it and click the Delete button Parental Control 184 Acronis Backup and Security 2010 19 7 Instant Messaging IM Control The Instant Messaging IM Control allows you to specify the IM contacts your children are allowed to chat with Note The IM Control is only available for Yahoo Messenger and Windows Live MSN Messenger To configure IM Control for a specific user account click the Modify button corresponding to that user account and click the Messaging tab Enable Instant Messaging Control Select how would you prefer Acronis to filter the IM traffic Allow IM with all the contacts except the ones in the list Block IM with all the contacts except the ones in the list Allow BlockIMID oa Name IMID IM Application Status Enable this
276. session Enter Password Type the home management password and click OK Note If you plan to run several tasks you might want to select Don t show this message again during this session By selecting this option you will not be prompted again for this password during the current session 15 1 4 Scanning All Computers To scan all managed computers follow these steps 1 Click Scan All You will be prompted to provide the local home management password Network 97 Acronis Backup and Security 2010 Please enter here the password that e youl have set when you enabled Home Management on Password C Dont show this message again during this session Enter Password N Select a scan type System Scan starts a full scan of your computer archives excluded Deep System Scan starts a full scan of your computer archives included My Documents Scan starts a quick scan of your documents and settings Scan All Computers Please choose the type of scan you want to perform System Scan O Deep System Scan My Documents Scan Select Scan Type 3 Click OK 15 1 5 Updating All Computers To update all managed computers follow these steps 1 Click Update All You will be prompted to provide the local home management password Please enter here the password that trouh have set when you enabled Home Management on Password
277. side Quick Tasks area click System Scan to start a standard scan of the entire computer To run a different scan task click the arrow on the button and select the desired scan task To configure and run a custom scan Click Custom Scan These are the available scan tasks Scan Task Description System Scan Deep System Scan My Documents Scan Custom Scan Scans the entire system except for archives In the default configuration it scans for all types of malware other than rootkits Scans the entire system In the default configuration it scans for all types of malware threatening your system s security such as viruses spyware adware rootkits and others Use this task to scan important current user folders My Documents Desktop and StartUp This will ensure the safety of your documents a safe workspace and clean applications running at startup This option helps you configure and run a custom scan task allowing you to specify what to scan and the general scanning options You can save custom scan tasks so that you can later access them in Intermediate Mode or in Expert Mode 3 Follow the Antivirus Scan wizard to complete the scan If you chose to run a custom scan you must complete instead the Custom Scan wizard Running Scan Tasks in Expert Mode In Expert Mode you can run all of the pre configured scan tasks and also change their scanning options Moreover you can create customized scan tasks if you wa
278. spam messages in subject is selected A possible solution is to repair or reinstall the product However you may want to contact Acronis Inc for support instead as described in section Support p 301 33 5 Acronis Backup and Security 2010 Removal Failed This article helps you troubleshoot errors that may occur when removing Acronis Backup and Security 2010 There are two possible situations During removal an error screen appears The screen provides a button to run an uninstall tool that will clean up the system The removal hangs out and possibly your system freezes Click Cancel to abort the removal If this does not work restart the system If removal fails some Acronis Backup and Security 2010 registry keys and files may remain in your system Such remainders may prevent a new installation of Acronis Backup and Security 2010 They may also affect system performance and stability In order to completely remove Acronis Backup and Security 2010 from your system you must run the uninstall tool If removal fails with an error screen click the button to run the uninstall tool to clean up the system Otherwise proceed as follows 1 Contact the Acronis Inc technical support as described in Support p 301 and ask for the uninstall tool 2 Run the uninstall tool using administrator privileges The uninstall tool will remove all the files and registry keys that were not removed during the automatic removal process
279. ss to the application completely Block based on this schedule to restrict access to certain time intervals If you choose to restrict access rather than block the application completely you must also select from the grid the days and the time intervals during which access is blocked You can click individual cells or you can click and drag to cover longer periods Also you can click Check all to select all the cells and implicitly block the application completely If you click Uncheck all access to the application will be permitted at all times 4 Click Finish to add the rule 19 5 2 Managing Application Control Rules The Application Control rules that have been configured are listed in the table on the lower side of the window The name of the application the path and the current status are listed for each Application Control rule To edit a rule select it click the Edit button and make the necessary changes in the configuration window To delete a rule select it and click the Delete button Parental Control 182 Acronis Backup and Security 2010 19 6 Keywords Control Keywords Control helps you block users access to e mail messages web pages and instant messages that contain specific words Using Keywords Control you can prevent your children from seeing inappropriate words or phrases when they are online Note D The instant messaging Keywords Control is only available for Yahoo Messenger and Windows Live
280. st suits your needs Please choose the scan type Selected Objects Both c program filesicommon Filesl Please choose the exclusions For the scanning process carefully and remember that it is not recommended to define exclusions Scanning Type You can see a table containing the paths to be excluded from scanning and the type of scanning they are excluded from By default the selected paths are excluded from both on access and on demand scanning To change when to apply the exception click on the right column and select the desired option from the list Click Next Antivirus 148 Acronis Backup and Security 2010 Step 4 4 Scan Excluded Files Acronis Backup and Security Exclusions Wizard Finish Before excluding a file From scan it is highly recommended to check it for viruses If you enable this option at the end of the wizard an Antivirus scan task will start Select this if you want the scanning task to be started when you dick Finish Please choose the exclusions For the scanning process carefully and remember that it is not recommended to define exclusions Scan Excluded Files It is highly recommended to scan the files in the specified paths to make sure that they are not infected Select the check box to scan these files before excluding them from scanning Click Finish 17 3 2 Excluding Extensions from Scanning To e
281. status Support Allows you to contact the Acronis support team Help Gives you access to a help file that shows you how to use Acronis Backup and Security 2010 Logs Allows you to see a detailed history of all tasks performed by Overview Acronis Backup and Security 2010 on your system 16 Acronis Backup and Security 2010 6 2 3 Expert Mode Expert Mode gives you access to each specific component of Acronis Backup and Security 2010 This is where you can configure Acronis Backup and Security 2010 in detail Note Expert Mode is suited for users having above average computer skills who know the type of threats a computer is exposed to and how security programs work gt Antivirus gt antispam Parental Control Privacy Control Firewall Vulnerability Encryption Game Laptop Mode Home Network Update Registration Statistics Scanned files Disinfected files Infected files detected Last system scan Next scan File Activity Dashboard settings Settings System info Security Status WARNING 1 issue is affecting the security status of this PC Configure List Overview Last update 1 22 2010 12 51 15 PM Registration Expires in 17 days Network Activity To find out more about each option relevant help text will be displayed in this area in the Acronis Backup and Security User Interface please move your mouse over the
282. stem Requirements 450 MB available free hard disk space 800 MHz processor RAM Memory p gt 512 MB for Windows XP p gt 1 GB for Windows Vista and Windows 7 Internet Explorer 6 0 NET Framework 1 1 also available in the installer kit 1 2 Recommended System Requirements 600 MB available free hard disk space Intel CORE Duo 1 66 GHz or equivalent processor RAM Memory p gt 1 GB for Windows XP and Windows 7 p gt 1 5 GB for Windows Vista Internet Explorer 7 or higher NET Framework 1 1 also available in the installer kit 1 3 Supported Software Antiphishing protection is provided only for Internet Explorer 6 0 or higher Mozilla Firefox 2 5 or higher Yahoo Messenger 8 5 or higher Windows Live Messenger 8 or higher Instant Messaging IM encryption is provided only for System Requirements 2 Acronis Backup and Security 2010 Yahoo Messenger 8 5 or higher Windows Live Messenger 8 or higher Antispam protection is provided for all POP3 SMTP e mail clients The Acronis Backup and Security 2010 Antispam toolbar however is integrated only into Microsoft Outlook 2000 2003 2007 Microsoft Outlook Express e Microsoft Windows Mail e Thunderbird 2 0 0 17 System Requirements 3 Acronis Backup and Security 2010 2 Preparing for Installation Before you install Acronis Backup and Security 2010 complete these preparations to ensure the installation will go smoothly
283. stry standard antispam filters to weed out spam before it reaches the user s Inbox 18 1 Antispam Insights Spam is a growing problem both for individuals and for organizations It s not pretty you wouldn t want your kids to see it it can get you fired for wasting too much time or from receiving porn in your office mail and you can t stop people from sending it The next best thing to that is obviously to stop receiving it Unfortunately Spam comes in a wide range of shapes and sizes and there s a lot of it 18 1 1 Antispam Filters The Acronis Backup and Security 2010 Antispam Engine incorporates several different filters that ensure your Inbox to be SPAM free Friends list Spammers list Charset filter Image filter URL filter NeuNet Heuristic filter and Bayesian filter Note 9 You can enable disable each one of these filters in the Settings section from the Antispam module Friends List Spammers List Most people communicate regularly to a group of people or even receive messages from companies or organizations in the same domain By using friends or spammers list you can easily classify which people you want to receive e mail from friends no matter what the message contains or which people you never want to hear from again spammers The Friends Spammers lists can be managed in the Expert Mode interface or from the Antispam toolbar integrated into some of the most commonly used mail clients Note 9 We reco
284. such as when the infected file is inside specific mail archives Delete files Immediately remove infected files from the disk without any warning Move files to Quarantine Move infected files from their original location to the quarantine folder Quarantined files cannot be executed or opened therefore the risk of getting infected disappears 130 Acronis Backup and Security 2010 Action to take when an encrypted suspect file is found Select the action to be taken on suspicious files that are encrypted using Windows The following options are available Action Description Take no action Only log the suspicious files that are encrypted using Windows After the scan is completed you can open the scan log to view information on these files Delete files Deletes suspicious files immediately without any warning Move files to Quarantine Moves suspicious files into the quarantine Quarantined files cannot be executed or opened therefore the risk of getting infected disappears Action to take when a password protected file is found Select the action to be taken on the password protected files detected The following options are available Action Description Log only Only keep record of the password protected files in the scan log After the scan is completed you can open the scan log to view information on these files Prompt for password When a password protected file is detected prompt the user to pro
285. supplied will contain only the virus name and will be used solely to create statistic reports Enable Acronis Backup and Security Outbreak Detection sends to the Acronis Labs reports regarding potential virus outbreaks The reports will contain no confidential data such as your name IP address or others and will not be used for commercial purposes The information supplied will contain only the potential virus and will be used solely to detect new viruses 16 3 System Information Acronis Backup and Security 2010 allows you to view from a single location all system settings and the applications registered to run at startup In this way you can monitor the activity of the system and of the applications installed on it as well as identify possible system infections To obtain system information go to General gt System Info in Expert Mode General 108 Acronis Backup and Security 2010 Dashboard settings System info Ba Current System Settings Antivirus Run Items 9 Antispam Startup Items 2 Md Load Items 5 Parental Control INI Items 2 Known DLLs 21 File Associations 8 Privacy Control Firewall i omfleishellopenicommard Vulnerability batfile shell jopen command piffile shell open command Encryption Software CLASSES exefile shell open command Software CLASSES comfile shell open command Game Laptop Mode Software CLASSES batfile shell open command Home Network S
286. t Open The following window will appear The File Vault full path on disk including the file name and extension Drive letter h Password I Opens the currently selected File Vault Open File Vault 3 Choose a drive letter from the menu 4 Type the vault password in the Password field Integration into Windows Contextual Menu 256 Acronis Backup and Security 2010 ex 2 2 5 Click Open Acronis Backup and Security 2010 will immediately inform you about the result of the operation If an error has occurred use the error message to troubleshoot the error Click OK to close the window 3 Lock Vault When you are done with your work in a file vault you must lock it in order to protect your data By locking the vault the corresponding virtual disk drive disappears from My Computer Consequently access to the data stored in the vault is completely blocked To lock a vault follow these steps 1 Open My Computer click the BEZE Windows Start menu and then My Computer 2 Identify the virtual disk drive corresponding to the vault you want to close Look for the drive letter you assigned to the vault when you opened it 3 Right click the respective virtual disk drive point to Acronis Backup and Security File Vault and click Close You can also right click the bvd file representing the vault point to Acronis Backup and Security File
287. t for Web browser a software application used to locate and display Web pages The two most popular browsers are Netscape Navigator and Microsoft Glossary 302 Acronis Backup and Security 2010 Internet Explorer Both of these are graphical browsers which means that they can display graphics as well as text In addition most modern browsers can present multimedia information including sound and video though they require plug ins for some formats Command line In a command line interface the user types commands in the space provided directly on the screen using command language Cookie Within the Internet industry cookies are described as small files containing information about individual computers that can be analyzed and used by advertisers to track your online interests and tastes In this realm cookie technology is still being developed and the intention is to target ads directly to what you ve said your interests are It s a double edge sword for many people because on one hand it s efficient and pertinent as you only see ads about what you re interested in On the other hand it involves actually tracking and following where you go and what you click Understandably so there is a debate over privacy and many people feel offended by the notion that they are viewed as a SKU number you know the bar code on the back of packages that gets scanned at the grocery check out line While this viewpoint may be extreme in some
288. t is opened Mail client An e mail client is an application that enables you to send and receive e mail Memory Glossary Internal storage areas in the computer The term memory identifies data storage that comes in the form of chips and the word storage is used for memory that 304 Acronis Backup and Security 2010 exists on tapes or disks Every computer comes with a certain amount of physical memory usually referred to as main memory or RAM Non heuristic This method of scanning relies on specific virus signatures The advantage of the non heuristic scan is that it is not fooled by what might seem to be a virus and does not generate false alarms Packed programs A file in a compression format Many operating systems and applications contain commands that enable you to pack a file so that it takes up less memory For example suppose you have a text file containing ten consecutive space characters Normally this would require ten bytes of storage However a program that packs files would replace the space characters by a special space series character followed by the number of spaces being replaced In this case the ten spaces would require only two bytes This is just one packing technique there are many more Path The exact directions to a file on a computer These directions are usually described by means of the hierarchical filing system from the top down The route between any two points such as the c
289. t more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Firewall Settings Firewall 204 Acronis Backup and Security 2010 You can see whether the Acronis Backup and Security 2010 firewall is enabled or disabled If you want to change the firewall status clear or select the corresponding check box Important To be protected against Internet attacks keep the Firewall enabled There are two categories of information Network Configuration Brief You can see your computer s name its IP address and the default gateway If you have more than one network adapter meaning that you are connected to more than one network you will see the IP address and the gateway configured for each network adapter Statistics You can see various statistics regarding the firewall activity gt number of bytes sent gt number of bytes received gt number of port scans detected and blocked by Acronis Backup and Security 2010 Port scans are frequently used by hackers to find open ports on your computer with the intent of exploiting them gt number of packets dropped gt number of open ports gt number of active incoming connections gt number of active outgoing connections To see the active connections and the open ports go to the Activity tab At the bottom of the section you can see the A
290. table program DOS will not be scanned Selected Extensions Above you can select the extensions that you want to exclude From scanning Please make sure that you click Add after you choose an extension You can add multiple items to this list Please choose the exclusions For the scanning process carefully and remember that it is not recommended to define exclusions Excluded Extensions To specify the extensions to be excluded from scanning use either of the following methods Select from the menu the extension that you want to be excluded from scanning and then click Add Note D The menu contains a list of all the extensions registered on your system When you select an extension you can see its description if available Type the extension that you want to be excluded from scanning in the edit field and click Add The extensions will appear in the table as you add them You can add as many extensions as you want To remove an entry from the table select it and click the Delete button Click Next Antivirus 151 Acronis Backup and Security 2010 Step 3 4 Select Scanning Type Acronis Backup and Security Exclusions Wizard Please choose the scan type Please choose the type of scan exclusion that will be applied to the selected exceptions on demand on access or both Click the text in each cell in the right column of the table below and select the option th
291. te Now starts an immediate update A new window will appear where you can see the update status Basic Settings opens a window where you can change the user interface mode and enable or disable the main product settings For more information please refer to Configuring Basic Settings p 35 The Acronis system tray icon informs you when issues affect your computer or how the product operates by displaying a special symbol as follows 41 Red triangle with an exclamation mark Critical issues affect the security of your system They require your immediate attention and must be fixed as soon as possible 6 Letter G The product operates in Game Mode If Acronis Backup and Security 2010 is not working the system tray icon is grayed out This usually happens when the license key expires It can also occur when the Acronis Backup and Security 2010 services are not responding or when other errors affect the normal operation of Acronis Backup and Security 2010 6 5 Scan Activity Bar The Scan activity bar is a graphic visualization of the scanning activity on your system This small window is by default available only in Expert Mode Overview 25 Acronis Backup and Security 2010 The gray bars the File Zone show the number of scanned files per second on a scale from 0 to 50 The orange bars displayed in the Net Zone show the number of Kbytes transferred sent and received from the Internet every second on a scale from
292. te settings and manage proxies go to Update Settings in Expert Mode Update 247 Acronis Backup and Security 2010 Update Location Settings Primary update location settings Antispam http av update acronis com Alternate update location settings Parental Control http av update acronis com Privacy Control Automatic Update Settings Firewall Update every 1 gt Vulnerability Confirm Update gt Encryption Silent update aa Prompt before downloading updates gt Game Laptop Mode O Prompt before installing updates gt Home Network Manual Update Settings Update Silent update aM Prompt before downloading updates Registration advanced settings Wait For reboot instead of prompting Don t update if scan is in progress Don t update if Game Mode is on To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area EE m ae Jnic Update Settings The update settings are grouped into 4 categories Update Location Settings Automatic Update Settings Manual Update Settings and Advanced Settings Each category will be described separately 26 2 1 Setting Update Locations To set the update locations use the options from the Update Loc
293. tection efficiency The resource consumption level is moderate All files are scanned for viruses and spyware Besides the classical signature based scan the heuristic analysis is also used Aggressive Offers high detection efficiency The resource consumption level is high Antivirus 125 Acronis Backup and Security 2010 Protection level Description All files and archives are scanned for viruses and spyware Besides the classical signature based scan the heuristic analysis is also used A series of general options for the scanning process are also available Run the task with Low priority Decreases the priority of the scan process You will allow other programs to run faster and increase the time needed for the scan process to finish Minimize Scan Wizard to system tray Minimizes the scan window to the system tray Double click the Acronis icon to open it Shut down the computer when scan completes if no threats are found Click OK to save the changes and close the window To run the task just click Scan Customizing Scan Level Advanced users might want to take advantage of the scan settings Acronis Backup and Security 2010 offers The scanner can be set to scan only specific file extensions to search for specific malware threats or to skip archives This may greatly reduce scanning times and improve your computer s responsiveness during a scan Click Custom to set your own scan options A new window wil
294. ted to provide the local home management password Network 93 Acronis Backup and Security 2010 Please enter here the password that youl have set when you enabled Home Management on this Password C Dont show this message again during this session Enter Password 2 Type the home management password and click OK A new window will appear Computer RR ose B oso Won m inpwtst11 RF rsen B reantir xprork Bie JST IP or Computer Name 10 10 15 168 Add Computer You can see the list of computers in the network The icon meaning is as follows Wi Indicates an online computer with no manageable Acronis products installed Wi Indicates an online computer with a manageable Acronis product installed E Indicates an offline computer with a manageable Acronis product installed 3 Do one of the following Select from the list the name of the computer to add Type the IP address or the name of the computer to add in the corresponding field 4 Click Add You will be prompted to enter the home management password of the respective computer Network 94 Acronis Backup and Security 2010 Enter the Home Network Management password for this PC A password is required in order to join or to create a network for security network reasons It will guard the access to your computer via the home
295. ternet and to specific applications Parental The Parental module consists of two sections Status Area Allows you to see if Parental Control is configured and to enable disable tracking this module s activity e Quick Tasks This is where you can find links to the most important security tasks system scan deep scan update now 13 1 Status Area The current status of the Parental Control module is indicated using explicit sentences and one of the following icons Green circle with a check mark No issues affect the component Red circle with an exclamation mark Issues affect the component The sentences describing issues are written in red Just click the Fix button corresponding to a sentence to fix the reported issue The most common issue reported for this module is Parental Control is not configured Parental 88 Acronis Backup and Security 2010 If you want Acronis Backup and Security 2010 to monitor the Parental Control module click Configure Status Alerts and select the Enable alerts check box for this module 13 2 Quick Tasks To configure Parental Control click Parental Control in the Quick Tasks area A new window will appear General Parental Control Settings LJ Send me an activity report via e mail Save an internet traffic log Lempuisun aaa Users Windows Accounts To control the access to the internet For someone you have to create a Windows Accou
296. tes are disabled Application outdated User Weak Password Acronis Backup and Security 2010 does not check for potential vulnerabilities regarding missing Windows updates application updates or weak passwords Acronis Backup and Security 2010 found missing Windows application updates and or weak passwords Critical Microsoft updates are available but not installed Non critical Microsoft updates are available but not installed Windows security updates are not being automatically installed as soon as they become available A new version of the Application is available but not installed A user password is easy to crack by malicious people with specialized software File Encryption monitors the status of the File Vault If it is not enabled the issue File Encryption is disabled will be reported Important To ensure that your system is fully protected please enable tracking for all components and fix all reported issues 16 1 2 Statistics If you want to keep an eye on the Acronis Backup and Security 2010 activity a good place to start is the Statistics section You can see the following items Item Description Scanned files Indicates the number of files that were checked for malware at the time of your last scan Disinfected files Indicates the number of files that were disinfected at the time of your last scan General 104 Acronis Backup and Security 2010 Item Description I
297. that user account and click the Web tab Parental Control 177 Acronis Backup and Security 2010 jer mpm WebLimiter Arpikatons Keywords Messaging d X Enable Web Control Select how would you prefer Acronis to filter the web traffic Allow all sites except the ones in the list Block all sites except the ones in the list URL This is the list of websites that are filtered by the Web Control feature You can edit or remove an entry by clicking the relevant buttons available in the list or you can add a new URL by clicking on Allow Website or Block Website Web Control To enable this protection select the check box corresponding to Enable Web Control 19 3 1 Creating Web Control Rules To allow or block access to a website follow these steps 1 Click Allow Site or Block Site A new window will appear Parental Control 178 Acronis Backup and Security 2010 Website URL address Website Action amp Block O Allow Specify Website 2 Enter the website address in the Website field 3 Select the desired action for this rule Allow or Block 4 Click Finish to add the rule 19 3 2 Managing Web Control Rules The Website Control rules that have been configured are listed in the table on the lower side of the window The website address and current status are listed for each Web Control rule
298. the Acronis products installed on the computers in your household Expert Mode Suited for more technical users this mode allows you to fully configure each functionality of Acronis Backup Overview 12 Acronis Backup and Security 2010 Mode Description and Security 2010 You can also use all tasks provided to protect your computer and data By default the user interface is displayed in Intermediate Mode To switch to a different user interface mode follow these steps 1 Open Acronis Backup and Security 2010 2 Click the Settings button in the upper right corner of the window 3 In the User Interface Settings category click the arrow zl on the button and select the desired mode from the menu 4 Click OK to save and apply the changes 6 2 1 Novice Mode If you are a computer beginner displaying the user interface in Novice Mode may be the most adequate choice for you This mode is simple to use and requires minimal interaction on your side Security Status Protect Your PC 9 we Be affecting the security status of this PC NNI ia SE s eaaa URAS eves tunsrabiitics cheek need help Maintain Your PC Click to expand Check for Windows or application vulnerabilities missing updates newer versions Novice Mode The window is organized into four main sections Security Status informs you of the issues that affect your computer s security and helps you fix th
299. the Game List Acronis Backup and Security 2010 automatically enters Game Mode when you start an application from the game list To view and manage the game list click Manage Games A new window will appear My Games List ere This is the list of games defined by you which will trigger Acronis Backup and Security to automatically turn on Game Mode Game List New applications are automatically added to the list when You start a game from the Acronis Backup and Security 2010 list of known games To view this list click Games List After leaving full screen you add the application to the game list from the prompt window If you want to disable Automatic Game Mode for a specific application from the list clear its corresponding check box You should disable Automatic Game Mode for regular applications that go to full screen such as web browsers and movie players To manage the game list you can use the buttons placed at the top of the table Add add a new application to the game list Remove remove an application from the game list 9 Edit edit an existing entry in the game list Game Laptop Mode 234 Acronis Backup and Security 2010 Adding or Editing Games When you add or edit an entry from the game list the following window will appear Select Game Path Enabled O Disabled Here is where yo
300. tine the risk of getting infected disappears and at the same time you have the possibility to send these files for further analysis to the Acronis lab In addition Acronis Backup and Security 2010 scans the quarantined files after each malware signature update Cleaned files are automatically moved back to their original location To see and manage quarantined files and to configure the quarantine settings go to Antivirus gt Quarantine in Expert Mode Antivirus 153 Acronis Backup and Security 2010 es So 0 Shield rus Seon Exchsions Quarantine Quarantine Folder Antispam File Name Virus Name Location eicar test com EICAR Test File not a virus E Documents and S eicar_test Parental Control Privacy Control Firewall Vulnerability Encryption Game Laptop Mode Home Network Update Registration setmos Refresh sed To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window A relevant help text will be displayed in this area Quarantine The Quarantine section displays all the files currently isolated in the Quarantine folder For each quarantined file you can see its name the name of the detected virus the path to its original location and the submission date Note When a virus is in quarantine it cannot do any harm because it can
301. ting Description Laptop Mode Detection Settings Password Acronis Backup and Security News Product Notification Alerts Scan Activity Bar Send Virus Reports Outbreak Detection Configuring Basic Settings Laptop Mode temporarily modifies protection settings so as to minimize their impact on the life of your laptop battery This ensures that the Acronis Backup and Security 2010 settings can only be changed by the person who knows this password When you enable this option you will be prompted to configure the settings password Type the desired password in both fields and click OK to set the password By enabling this option you will receive important company news product updates or new security threats from Acronis By enabling this option you will receive information alerts The Scan Activity Bar is a small transparent window indicating the progress of the Acronis Backup and Security 2010 scanning activity For more information please refer to Scan Activity Bar p 25 By enabling this option virus scanning reports are sent to Acronis labs for analysis Please note that these reports will contain no confidential data such as your name or IP address and that they will not be used for commercial purposes By enabling this option reports regarding potential virus outbreaks are sent to Acronis labs for analysis Please note that these reports will contain no confidential data such as your na
302. to configure a password when you want to enable Parental Control and no password is set By setting a password you will prevent other users with administrative rights from changing the Parental Control settings that you configured for a specific user Show Acronis Backup and Security News security related notifications shows from time to time security notifications regarding virus outbreaks sent by the Acronis server Show pop ups on screen notes shows pop up windows regarding the product status You can configure Acronis Backup and Security 2010 to display pop ups only when the interface is in Novice Intermediate Mode or the Expert Mode Show the Scan Activity bar on screen graph of product activity displays the Scan Activity bar whenever you log on to Windows Clear this check box if you do not want the Scan Activity bar to be displayed anymore General Scan Activity Bar 107 Acronis Backup and Security 2010 Note This option can be configured only for the current Windows user account The Scan activity bar is only available when the interface is in Expert Mode 16 2 2 Virus Report Settings Send virus reports sends to the Acronis Labs reports regarding viruses identified in your computer It helps us keep track of virus outbreaks The reports will contain no confidential data such as your name IP address or others and will not be used for commercial purposes The information
303. to one of the above web browsers The antiphishing toolbar represented by the amp Acronis icon is located on the topside of browser Click it in order to open the toolbar menu Note Acronis Toolbar File Edit View Favorites Tools Help Q x 2 f seach gerens O A S E Eco amnsting J Disable Settings 4 Acronis Products Download Add to Whitelist Whitelist Home and Home Office Report as Phishing Help Purchase About Features V Scalable to meet the needs of distributed network infrastructures Y Enhanced administration improves security and data confidentiality a Backup and disaster recovery software for Windows server backup solutions for both Windows and Company Acronis Backup amp Recovery 10 BIETEN Y Centralized management of onsite and offsite machines saves time and expense If you cannot see the toolbar open the View menu point to Toolbars and check EHI ES 3 North Amer Y ai 4B Internet Antiphishing Toolbar The following commands are available on the toolbar menu Enable Disable enables disables the Acronis Backup and Security 2010 antiphishing protection in the current web browser Integration into Web Browsers 260 Acronis Backup and Security 2010 Settings opens a window where you can specify the antiphishing toolbar s settings The following options are available gt Real time Antiphishing Web P
304. ts Antivirus 138 Acronis Backup and Security 2010 Antivirus Scan Scan Status Current operation amp lt System gt gt HKEY_LOCAL_MACHINE SOFTW 2 gt E WINDOWS SYSTEM32 SHDOC W DLL Elapsed time 00 00 02 Files Second 28 Scan Statistics Scanned items 57 0 0 Antivirus scanning in progress The section above indicates the progress of this task while the section below indicates statistics on this process By default Acronis Backup and Security will try to disinfect the items detected as infected Scanning You can see the scan status and statistics scanning speed elapsed time number of scanned infected suspicious hidden objects and other Wait for Acronis Backup and Security 2010 to finish scanning Note D The scanning process may take a while depending on the complexity of the scan Password protected archives If Acronis Backup and Security 2010 detects a password protected archive during scanning and the default action is Prompt for password you will be prompted to provide the password Password protected archives cannot be scanned unless you provide the password The following options are available Password If you want Acronis Backup and Security 2010 to scan the archive select this option and type the password If you do not know the password choose one of the other options Don t ask for a password and skip this object from scanning Select this opti
305. ty 2010 7 Fixing Issues Acronis Backup and Security 2010 uses an issue tracking system to detect and inform you about the issues that may affect the security of your computer and data By default it will monitor only a series of issues that are considered to be very important However you can configure it as needed choosing which specific issues you want to be notified about This is how pending issues are notified A special symbol is displayed over the Acronis icon in the system tray to indicate pending issues 4 Red triangle with an exclamation mark Critical issues affect the security of your system They require your immediate attention and must be fixed as soon as possible Also if you move the mouse cursor over the icon a pop up will confirm the existence of pending issues When you open Acronis Backup and Security 2010 the Security Status area will indicate the number of issues affecting your system gt In Intermediate Mode the security status is shown on the Dashboard tab gt In Expert Mode go to General Dashboard to check the security status 7 1 Fix All Issues Wizard The easiest way to fix the existing issues is to follow the step by step Fix All Issues wizard The wizard helps you easily remove any threats to your computer and data security To open the wizard do any of the following Right click the Acronis icon 2 in the system tray and select Fix All Issues Open Acronis Backup and Secur
306. ty User Interface please move your mouse over the window Help text will be displayed in this area Usage Profiles Click the button that best describes the activities performed on this computer the usage profile Option Description Typical Click here if this PC is used mainly for browsing and multimedia activities Parent Click here if this PC is used by children and you want to control their access to Internet using the Parental Control module Gamer Click here if this PC is used primarily for gaming Custom Click here if you want to configure all the main settings of Acronis Backup and Security 2010 You can later reset the usage profile from the product interface Overview 20 Acronis Backup and Security 2010 6 3 2 Step 2 Describe Computer Acronis Backup and Security Configuration Wizard Choose which of these options applies to this PC This step allows you to configure Acronis Home Network Management and Acronis Laptop Mode Please check the boxes that fit the description of this PC This computer is in a home network Select this option if you want to have easy user interface access to the Home Network Management module This module enables you to manage other Acronis Backup and Security products in your home network remotely This computer is a laptop Select this option if you want to have the Laptop Mode enabled by default It ensures that the b
307. u m click Block the application will be denied access SIS UOI to the Internet over the respective IP protocol Um Om Based on your answer a rule will be created applied and listed in the table The next time the application tries to connect this rule will be Firewall Alert applied by default Important Allow inbound connection attempts only from IPs or domains you are sure to trust 21 3 2 Deleting and Reseting Rules To delete a rule select it and click the Remove rule button You can select and delete several rules at once If you want to delete all the rules created for a specific application select the application from the list and click the Remove rule button If you wantto load the default rule set for the selected trust level click Reset Rules 21 3 3 Creating and Modifying Rules Creating new rules manually and modifying existing rules consist in configuring the rule parameters in the configuration window Creating rules To create a rule manually follow these steps 1 Click the Add rule button The configuration window will appear Firewall 213 Acronis Backup and Security 2010 2 Configure the main and the advanced parameters as needed 3 Click OK to add the new rule Modifying rules To modify an existing rule follow these steps 1 Click the Edit rule button or double click the rule The configuration window will appear 2 Configure the main and the a
308. u can add a new game to the game list already defined Add Game Click Browse to select the application or type the full path to the application in the edit field If you do not want to automatically enter Game Mode when the selected application is started select Disable Click OK to add the entry to the game list 24 1 3 Configuring Game Mode Settings To configure the behaviour on scheduled tasks use these options Enable this module to modify Antivirus scan tasks schedules to prevent scheduled scan tasks from running while in Game Mode You can choose one of the following options Option Description Skip Task Do not run the scheduled task at all Postpone Task Run the scheduled task immediately after you exit Game Mode To automatically disable the Acronis Backup and Security 2010 firewall while in Game Mode follow these steps 1 Click Advanced Settings A new window will appear 2 Select the Set Firewall on Allow All Game Mode when in Game Mode check box Game Laptop Mode 235 Acronis Backup and Security 2010 3 Click OK to save the changes 24 1 4 Changing Game Mode Hotkey You can manually enter Game Mode using the default Ct rL ALt Shift G hotkey If you want to change the hotkey follow these steps 1 Click Advanced Settings A new window will appear v Enable Game Mode Hotkeys v ctrl vi Alc v shift G _ Set Firewall on Allow All
309. u can also enable disable the apparition of the Please select an email message alert This alert appears when you select a group instead of an email message Wizard opens the antispam configuration wizard which will help you train the Bayesian filter in order to further increase the efficiency of the Acronis Backup and Security 2010 Antispam filtering You can also add addresses from your Address Book to your Friends list Spammers list Acronis Backup and Security Antispam opens the Acronis Backup and Security 2010 user interface Integration into Mail Clients 271 Acronis Backup and Security 2010 How To 278 Acronis Backup and Security 2010 31 How to Scan Files and Folders Scanning is easy and flexible with Acronis Backup and Security 2010 There are 4 ways to set Acronis to scan files and folders for viruses and other malware e Using Windows Contextual Menu Using Scan Tasks Using Acronis Manual Scan Using Scan Activity Bar Once you initiate a scan the Antivirus Scan wizard will appear and guide you through the process For detailed information about this wizard please refer to Antivirus Scan Wizard p 42 31 1 Using Windows Contextual Menu This is the easiest and recommended way to scan a file or folder on your computer Right click the object you want to scan and select Scan with Acronis Backup and Security from the menu Follow the Antivirus Scan wizard to complete the scan
310. u to understand this process if you think of a similar one mounting an ISO image as virtual CD Just open My Computer and you will see a new drive based on your file vault You will be able to do file operations on it copy delete change etc The files are protected as long as they reside on this drive because a password is required for the mounting operation When finished lock unmount your vault in order to start protecting its content You can easily identify the Acronis Backup and Security 2010 file vaults on your computer by the amp Acronis icon and the bvd extension Note This section shows you how to create and manage Acronis Backup and Security 2010 file vaults only using the options provided on the Windows contextual menu You can also create and manage file vaults directly from the Acronis Backup and Security 2010 interface e In Intermediate Mode go to the File Vault tab and use the options from the Quick Tasks area A wizard will help you complete each task Integration into Windows Contextual Menu 254 Acronis Backup and Security 2010 For a more straightforward approach switch the user interface to Expert Mode and click Encryption on the left side menu On the File Encryption tab you can see and manage the existing file vaults and their content 27 2 1 Create Vault Keep in mind that a vault is actually just a file with the bvd extension Only when you open the vault a virtual disk drive appear
311. ucial software on your PC is up to date Antispam Antispam filters the e mail messages that you receive marking unsolicited and junk mail as SPAM Antiphishing Antiphishing detects and alerts you in real time if a web page is set up to steal personal information Identity Control Identity Control helps you prevent your personal data from being sent out on the Internet without your consent It blocks any instant messages e mail messages or web forms transmitting data you defined as being private to unauthorized recipients addresses IM Encryption IM Instant Messaging Encryption secures your conversations via Yahoo Messenger and Windows Live Messenger provided that your IM contacts use a compatible Acronis product and IM software Configuring Basic Settings 37 Acronis Backup and Security 2010 Setting Description Parental Control Parental Control restricts the computer and online activities of your children based on the rules you defined Restrictions may include blocking inappropriate web sites as well as limiting gaming and Internet access according to a specified schedule Firewall Firewall protects your computer from hacker and malicious outside attacks File Encryption File Encryption keeps your documents private by encrypting them in special vaulted drives If you disable File Encryption all file vaults will be locked and you will no longer be able to access the files they contain The status of some ofthes
312. uct In addition the installation routines for updates often check to make sure that an older version is already installed on your computer if not you cannot install the update Acronis Backup and Security 2010 has it s own update module that allows you to manually check for updates or let it automatically update the product Virus A program or piece of code that is loaded onto your computer without your knowledge and runs against your will Most viruses can also replicate themselves All computer viruses are manmade A simple virus that can copy Glossary 307 Acronis Backup and Security 2010 itself over and over again is relatively easy to produce Even such a simple virus is dangerous because it will quickly use all available memory and bring the system to a halt An even more dangerous type of virus is one capable of transmitting itself across networks and bypassing security systems Virus definition The binary pattern of a virus used by the antivirus program to detect and eliminate the virus Worm A program that propagates itself over a network reproducing itself as it goes It cannot attach itself to other programs Glossary 308
313. ul information by searching the Internet 6 7 Game Mode and Laptop Mode Some computer activities such as games or presentations require increased system responsiveness and performance and no interruptions When your laptop is running on battery power it is best that unnecessary operations which consume additional power be postponed until the laptop is connected back to A C power To adapt to these particular situations Acronis Backup and Security 2010 includes two special operation modes Game Mode Laptop Mode 6 7 1 Game Mode Game Mode temporarily modifies protection settings so as to minimize their impact on system performance While in Game Mode the following settings are applied Minimize processor time amp memory consumption Postpone automatic updates amp scans Overview 28 Acronis Backup and Security 2010 Eliminate all alerts and pop ups Scan only the most important files While in Game Mode you can see the letter G over the Acronis icon Using Game Mode By default Acronis Backup and Security 2010 automatically enters Game Mode when you start a game from its list of known games or when an application goes to full screen Acronis Backup and Security 2010 will automatically return to the normal operation mode when you close the game or when the detected application exits full screen If you want to manually turn on Game Mode use one of the following methods Right click the Ac
314. up and Security 2010 takes care of this itself By default it checks for updates when you turn on your computer and every hour after that If an update is detected you may be asked to confirm the update or the update is performed automatically depending on the automatic update settings The update process is performed on the fly meaning that the files to be updated are replaced progressively In this way the update process will not affect product operation and at the same time any vulnerability will be excluded Updates come in the following ways Updates for the antivirus engines as new threats appear the files containing virus signatures must be updated to ensure permanent up to date protection against them This update type is also known as Virus Definitions Update Updates for the antispam engines new rules will be added to the heuristic and URL filters and new images will be added to the Image filter This will help increase the effectiveness of your Antispam engine This update type is also known as Antispam Update Updates for the antispyware engines new spyware signatures will be added to the database This update type is also known as Antispyware Update Product upgrades when a new product version is released new features and scan techniques are introduced to the effect of improving the product s performance This update type is also known as Product Update 26 1 Automatic Update To see update related
315. ur web browser For more information please refer to Integration into Web Browsers p 260 If you want to remove a web site from the white list click the corresponding Remove button Click Save to save the changes and close the window 17 2 On demand Scanning The main objective for Acronis Backup and Security 2010 is to keep your computer clean of viruses This is first and foremost done by keeping new viruses out of your computer and by scanning your e mail messages and any new files downloaded or copied to your system Antivirus 120 Acronis Backup and Security 2010 There is a risk that a virus is already lodged in your system before you even install Acronis Backup and Security 2010 This is why it s a very good idea to scan your computer for resident viruses after you ve installed Acronis Backup and Security 2010 And it s definitely a good idea to frequently scan your computer for viruses To configure and initiate on demand scanning go to Antivirus Virus Scan in Expert Mode shield Vus sean excisions o Quarantine System Tasks EMEN ssec Antispam Last completed never Gp System Scan Parental Control Last completed never gt Privacy Control g Qik System Scan H Last completed never Firewall e Auto logon Scan vulnerability Last completed never User Defined Tasks Encryption A My Documents Game Laptop Mode Last completed 1 22 2010 1 55 12 PM Misc Tasks
316. use Parental Control follow these steps 1 Select Enable Parental Control 2 If you are sharing your Windows user account with your children select the corresponding check box and type a password in the corresponding fields to Overview 23 Acronis Backup and Security 2010 protect the Parental Control settings Anyone trying to change the Parental Control settings must first provide the password that you have configured Click Next to continue 6 3 5 Step 5 Configure Acronis Network Note This step appears only if you have specified that the computer is connected to a home network in Step 2 Home Network Management Configuration Acronis Backup and Security 2010 includes Home Management which enables you to create a virtual network of all the computers in your household and to manage all of the Acronis Backup and Security products installed in this network You can act as an administrator of network that you create or you can be part of a network created and managed from another computer Enable Home Network Home Management password Retype password To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Acronis Network Configuration Acronis Backup and Security 2010 enables you to create a virtual network of the computers in your h
317. utgoing e mails URL filter activates deactivates the URL filter NeuNet Heuristic filter activates deactivates the NeuNet Heuristic filter gt Block explicit content activates deactivates the detection of messages with SEXUALLY EXPLICIT in the subject line Image filter activates deactivates the Image filter Antispam 168 Acronis Backup and Security 2010 19 Parental Control Parental Control enables you to control the access to the Internet and to specific applications for each user holding a user account on the system You can configure Parental Control to block inappropriate web pages Internet access for specific periods of time such as when it s time for lessons web pages e mail messages and instant messages if they contain specific keywords applications like games chat filesharing programs or others instant messages sent by IM contacts other than those allowed A Important Only users with administrative rights on the system system administrators can access and configure Parental Control To make sure that only you can change the Parental Control settings for any user you can protect them with a password You will be prompted to configure the password when you enable the Parental Control for a specific user To successfully use Parental Control to restrict your children computer and online activities you must complete these main tasks 1 Create limited standard Windo
318. vault in the corresponding field to create it in My Documents To open My Documents click the Windows Start menu and then My Documents Type the full path of the vault file on the disk For example C Xmy vault bvd Choose a drive letter from the menu When you open the vault a virtual disk drive labeled with the selected letter appears in My Computer lype the desired password to the vault in the Password and Confirm fields Anyone trying to open the vault and access its files must provide the password Select Format drive to format the virtual drive assigned to the vault You must format the drive before you can add files to the vault If you want to change the default size 50 MB of the vault type the desired value in the Vault size field Click Create if you only want to create the vault at the selected location To create and display the vault as a virtual disk drive in My Computer click Create amp Open Acronis Backup and Security 2010 will immediately inform you about the result of the operation If an error has occurred use the error message to troubleshoot the error Click OK to close the window Note It may be convenient to save all file vaults to the same location In this way you can find them quicker Encryption 227 Acronis Backup and Security 2010 23 2 2 Opening a Vault In order to access and work with the files stored in a vault you must open the vault When you open the vau
319. ve mistakenly tagged a number of legitimate messages as Spam or vice versa If your filter is very inaccurate you may need to wipe the filter database and retrain the filter by following the next steps of this wizard Select Wipe antispam filter database if you want to reset the Bayesian database You can save the Bayesian database to a file so that you can use it with another Acronis Backup and Security 2010 product or after reinstalling Acronis Backup and Security 2010 To save the Bayesian database click the Save Bayes button and save it to the desired location The file will have a dat extension To load a previously saved Bayesian database click the Load Bayes button and open the corresponding file If you want to skip this configuration step select Skip this step Click Next to continue Integration into Mail Clients 267 Acronis Backup and Security 2010 30 1 4 Step 4 6 Train Bayesian Filter with Legitimate Mail Train the Bayesian Filter on Existing E mails You can choose a specific Folder to be used by the Learning Bayesian Filter as reference for non spam S Outlook Express E 3 Local Folders 53 Outbox E Sent Items 3 Deleted Items 3 Drafts v Include all subfolders iv Automatically add to Friends list when clicking on Not Spam C Skp this step In order to train the Learning Bayesian Filter you have to provide a set of e mails that are not spam Choose
320. vide the password in order to scan the file If you click Default you will load the default settings Click OK to save the changes and close the window Setting Scan Target To set the scan target of a specific user scan task right click the task and select Paths Alternatively if you are already in the Properties window of a task select the Paths tab The following window will appear Antivirus 131 Acronis Backup and Security 2010 B34 Floppy A Local Drives CO Local Disk C W Network Drives Xe Local Disk D Removable Drives O Local Disk E NN DVD Drive F V GE Documents and Settings admin My Document v G E Documents and Settings admin Desktop v GE Documents and SettingsladminlStart MenulPi Scan Target You can see the list of local network and removable drives as well as the files or folders added previously if any All checked items will be scanned when running the task The following buttons are available Add Item s opens a browsing window where you can select the file s folder s that you want to be scanned Note D You can also use drag and drop to add files folders to the list Delete Item s removes the file s folder s previously selected from the list of objects to be scanned Note Only the file s folder s that were added afterwards can be deleted but not those
321. w Is Spam sends a message to the Bayesian module indicating that the selected e mail is spam The e mail will be tagged as SPAM and moved to the Spam folder The future e mail messages that fit the same patterns will be tagged as SPAM o Note You can select one e mail or as many e mail messages as you want Not Spam sends a message to the Bayesian module indicating that the selected e mail is not spam and Acronis Backup and Security 2010 should not have tagged it The e mail will be moved from the Spam folder to the Inbox directory The future e mail messages that fit the same patterns will no longer be tagged as SPAM Note You can select one e mail or as many e mail messages as you want Important A The amp Not Spam button becomes active when you select a message marked as SPAM by Acronis Backup and Security 2010 normally these messages are located in the Spam folder Integration into Mail Clients 271 Acronis Backup and Security 2010 amp Add Spammer adds the sender of the selected e mail to the Spammers list Select Don t show this message again if you don t want to be prompted for confirmation when you add a spammer s address to the list Acronis Backup and Security added the following address to the Spammers List test ulise dsd ro Click OK to close the window Any mail coming from this address will be automatically moved to your Spam folder Don t show this message again
322. watchful eye on your Internet connection and keep track of who to allow access to the Internet and who to block Note D A firewall is essential if you have a broadband or DSL connection In Stealth Mode your computer is hidden from malicious software and hackers The firewall module is capable of automatically detecting and protecting against port scans streams of packets sent to a machine in order to find access points often in preparation for an attack 21 1 Settings To configure the firewall protection go to Firewall gt Settings in Expert Mode NE Co Neko V Firewall is enabled Computer name SMB Bytes sent 5 7 MB 0 0 B s Computer IPs 10 10 17 117 16 Bytes received 100 6 MB 12 8 KB s Antispam Gateways 10 10 0 1 Port scans detected 0 aa Packets dropped 4984 Parental Control Opened ports 29 Incoming connections 0 Privacy Control Details Outgoing connections 1 gt Firewall Protection Level Vulnerability Allow All Game Mode LEVEL Allow Known Programs Antivirus Allow Known Programs Applies the current rules and allows all outgoing connection attempts from programs which are known to be legitimate without prompting For the Report rest of the connection attempts Acronis will ask For your permission Encryption Game Laptop Mode Home Network a View Whitelist Advanced Settings Registration 85 To find ou
323. will verify if any update is available If an update was detected depending on the options set in the Manual Update Settings section you will be asked to confirm the update or the update will be made automatically Update 246 Acronis Backup and Security 2010 Important A It may be necessary to restart the computer when you have completed the update We recommend doing it as soon as possible Note If you are connected to the Internet through a dial up connection then it is recommended to regularly update Acronis Backup and Security 2010 by user request 26 1 2 Disabling Automatic Update If you want to disable automatic update a warning window will appear You must confirm your choice by selecting from the menu how long you want the automatic update to be disabled You can disable the automatic update for 5 15 or 30 minutes for an hour permanently or until the system restart Warning This is a critical security issue We recommend you to disable automatic update for as little time as possible If Acronis Backup and Security 2010 is not updated regularly it will not be able to protect you against the latest threats 26 2 Update Settings The updates can be performed from the local network over the Internet directly or through a proxy server By default Acronis Backup and Security 2010 will check for updates every hour over the Internet and install the available updates without alerting you To configure the upda
324. window A Expert Mode On the left side of the window there is a menu containing all security modules Each module has one or more tabs where you can configure the corresponding security settings or perform security or administrative tasks The following table briefly describes each module For detailed information please refer to the Expert Mode p 100 part of this user guide Module Description General Overview Allows you to access the general settings or to view the dashboard and detailed system info 17 Acronis Backup and Security 2010 Module Description Antivirus Antispam Parental Control Privacy Control Firewall Vulnerability Encryption Game Laptop Mode Network Update Allows you to configure your virus shield and scanning operations in detail to set exceptions and to configure the quarantine module Allows you to keep your Inbox SPAM free and to configure the antispam settings in detail Allows you to protect your children against inappropriate content by using your customized computer access rules Allows you to prevent data theft from your computer and protect your privacy while you are online Allows you to protect your computer from inbound and outbound unauthorized connection attempts It is quite similar to a guard at your gate it will keep a watchful eye on your Internet connection and keep track of who to allow access to the Internet and w
325. ws user accounts for your children to use Note 9 To learn how to create Windows user accounts go to the Windows Help and Support Center in the Start menu click Help and Support 2 Configure Parental Control for the Windows user accounts your children use To configure Parental Control go to Parental Control in Expert Mode Parental Control 169 Acronis Backup and Security 2010 Privacy Control eus General Parental Control Settings Send me an activity report via e mail L neiicatona settings Users Windows Accounts Save an internet traffic log a Firewall To control the access to the internet for someone you have to create a Windows Account For that person first vulnerability Web Web Limiter Applications O Administrator Encryption a not configured 4 4 4 Andrei Game Laptop Mode teenager v o e o Home Network Keywords Messaging a m o ln Update Registration Displays the list of users Windows accounts defined on your PC and the status of the corresponding Parental Control modules Parental Control You can see information regarding the Parental Control status for each Windows user account The age category is listed below each user name if Parental Control is enabled If Parental Control is disabled the status is not configured Additionally you can see the status of each Parental Control feature pe
326. xclude extensions from scanning click the Add button You will be guided through the process of excluding extensions from scanning by the configuration wizard that will appear Antivirus 149 Acronis Backup and Security 2010 Step 1 4 Select Object Type Acronis Backup and Security Exclusions Wizard Please choose the rule type The Acronis Backup and Security Exclusions Wizard will guide you through the necessary steps to create rules that will enable the Antivirus module to except specific Files or Folders from scanning It is not recommended to exclude files or Folders from scanning unless you are an administrator and you have previously scanned the excluded items Acronis Backup and Security will ask you if you want to perform an on demand scan of the excluded items to ensure that your computer is virus free Exclude by file Folder path Exclude by extension Please choose the exclusions for the scanning process carefully and remember that it is not recommended to define exclusions Object Type Select the option of excluding extensions from scanning Click Next Antivirus 150 Acronis Backup and Security 2010 Step 2 4 Specify Excluded Extensions Acronis Backup and Security Exclusions Wizard Acronis Backup and Security Exclusions Wizard Please enter here the extensions that should not be scanned and click Add com iv com Command memory image of execu
327. y 2010 You can click Discard to revert the changes made to the rule table provided that you have not saved them by clicking Apply 17 3 1 Excluding Paths from Scanning To exclude paths from scanning click the Add button You will be guided through the process of excluding paths from scanning by the configuration wizard that will appear Step 1 4 Select Object Type Acronis Backup and Security Exclusions Wizard Please choose the rule type The Acronis Backup and Security Exclusions Wizard will guide you through the necessary steps to create rules that will enable the Antivirus module to except specific files or Folders From scanning It is not recommended to exclude files or Folders from scanning unless you are an administrator and you have previously scanned the excluded items Acronis Backup and Security will ask you if you want to perform an on demand scan of the excluded items to ensure that your computer is virus free Exclude by filejfolder path O Exclude by extension Please choose the exclusions For the scanning process carefully and remember that it is not recommended to define exclusions Object Type Select the option of excluding a path from scanning Click Next Antivirus 146 Acronis Backup and Security 2010 Step 2 4 Specify Excluded Paths Acronis Backup and Security Exclusions Wizard Exclude Paths Please enter here the path that must be excluded and
328. you choose contains no legitimate e mail at all otherwise the antispam performance will be considerably reduced There are two advanced options under the directory list e Include all subfolders to include the subfolders to your selection Automatically add to Spammers list to add the senders to the Spammers list E mail messages from these senders will always be marked as SPAM and processed accordingly If you want to skip this configuration step select Skip this step Click Next to continue Integration into Mail Clients 269 Acronis Backup and Security 2010 30 1 6 Step 6 6 Summary Actions Taken to Improve Antispam Detection E mail addresses from Address Book were selected to be added to the friends list The Learning Engine Bayesian will not be reset Folder Inbox was selected to train the Learning Bayesian Engine The e mail addresses identified during this operation will be added to the Friends list Folder Deleted Items was selected to train the Learning Bayesian Engine The e mail addresses identified during this operation will be added to the Spammers list Close dialog when the training completes To find out more about each option displayed in the Acronis Backup and Security User Interface please move your mouse over the window Help text will be displayed in this area Summary Here you can view all the settings for the configuration wizard Y

Acronis Backup and Security 2010

Contents

Download Pdf Manuals

Related Search

Related Contents