Symantec Upgrade Norton 360 v.4.0
Contents
1. Norton 360 includes protection updates and new product features as available throughout this renewable service period With this service you receive the right to use this product on one computer or on the specified number of computers during the service period which begins upon initial installation This renewable service includes protection updates and new product features as available throughout the service period subject to acceptance of the Symantec License Agreement included with this product and available for review at www symantec com Product features may be added modified or removed during the service period Before you begin you should close all open programs on your computer and ensure that you are connected to the Internet Installing Norton 360 You can install Norton 360 from a CD a USB drive or from a file that you download To install Norton 360 1 Do one of the following Ifyou install from a CD insert the CD into the optical drive In Windows Vista or Windows XP click Install Norton 360 In Windows 7 click Launch Norton Install and then click Install Norton 360 Ifyou install from a USB drive insert the USB drive into the USB port In Windows Vista or Windows XP click Launch Norton Install and then click Install Norton 360 In Windows 7 click Open Folder to view files double click Start exe and then click Install Norton 360 Ifyou downloaded your copy of Norton 360 double click the file that you2. Report and run Startup Manager The Footer links are displayed at the bottom of the main page Run LiveUpdate Lets you download the latest protection and product updates Scan Now Lets you choose the type of scan you want to run on your computer Get Support Opens the One Click Support page Subscription Status Lets you view your remaining subscription time and renew your subscription 26 Getting Started About Norton 360 status About Norton 360 status See Responding to security status indicators on page 26 When you start Norton 360 the main window presents its status at a glance The color of the security status indicator at the top of the main window indicates the current state of your computer If an issue requires your attention the security status indicator describes the issue If more than one issue requires your attention the security status message displays the number of issues You can view the details of each issue before you fix it You can use the Fix Now button to resolve those issues Norton 360 also displays individual status areas for each protection feature such as PC Security Identity Protection Backup and PC Tuneup The status areas show how many issues need to be resolved for each feature You can use the View Details option under each protection feature for more information about those issues Responding to security status indicators When your system encounters a
3. and then click Install Norton 360 This chapter includes the following topics Starting Norton 360 Activating Norton 360 Exploring the main window About Norton 360 status About managing messages and alerts For more information Starting Norton 360 Norton 360 protects any computer on which it is installed You do not have to start the product to be protected If Norton 360 detects a situation that requires your attention Norton 360 may repair it automatically You can also set Norton 360 to notify you when a situation requires your attention and you can decide which action you want to take At any time you can start Norton 360 to adjust the settings review your protection status or perform preventive maintenance You can access all of the program features from the main window 20 Getting Started Activating Norton 360 To start Norton 360 Do one of the following Inthe Windows notification area double click the Norton 360 icon On the Windows taskbar click Start gt All Programs gt Norton 360 gt Norton 360 Double click the Norton 360 icon on your desktop Activating Norton 360 To use all of the features in Norton 360 you must first activate your product Product activation reduces software piracy and ensures that you have authentic Symantec software You can renew your subscription after the end of your subscription period If you are connected to the Internet product activation
4. critical issues or forces beyond the reasonable control of Symantec C User Conduct and Responsibility Compliance with Applicable Laws Use of the Online Backup Feature including the transmission of any data You choose to store through the Online Backup Feature Data is subject to all applicable local state national and international laws and regulations including but not limited to the United States export laws You agree to comply with such applicable laws and regulations and with the specifications described in the Documentation or the applicable transaction documentation from the authorized reseller from which You obtained the Software and not to a use the Online Backup Feature for illegal purposes b transmit or store material that may infringe the intellectual property rights or other rights of third parties or that is illegal tortious defamatory libelous or invasive of another s privacy transmit or store data belonging to another party without first obtaining all consents required by law from the data owner for transmission of the data to Symantec for storage within the United States d transmit any material that contains software viruses or other harmful computer code files or programs such as trojan horses worms or time bombs e interfere with or disrupt servers or networks connected to the Online Backup Feature or f attempt to gain unauthorized access to the Online Backup Feature the account
5. downloaded 2 Inthe Norton 360 installation page enter the Product Key 3 Click the Install Options link review the options and then click OK 4 Click the User License Agreement link and read the agreement 5 After you have read the agreement click AGREE amp INSTALL Norton from Symantec products protect consumers from traditional threats with antivirus phishing protection and spyware protection They also protect against bots drive by downloads and identity theft and are light on system resources In addition Symantec provides services such as online backup and PC Tuneup and is a trusted source for family online safety For more information please click one of the following links Antivirus Phishing Protection Spyware Protection Online Backup Copyright 2009 Symantec Corporation All rights reserved Symantec Norton and the Norton Logo are trademarks or registered trademarks of Symantec Corporation and its affiliates in the U S and other countries Other names may be trademarks of their respective owners PN 20715030
6. for license administration product analysis and for improving product functionality This information will not be correlated with any personally identifiable information The collected information as set out above is necessary for the performance of the Software and or for the purpose of optimizing the functionality of Symantec s products and may be transferred to the Symantec group in the United States or other countries that may have less protective data protection laws than the region in which You are situated including the European Union but Symantec has taken steps so that the collected information if transferred receives an adequate level of protection Symantec reserves the right to cooperate with any legal process and any law enforcement or other government inquiry related to your use of this Software This means that Symantec may provide documents and information relevant to a court subpoena or to a law enforcement or other government investigation In order to promote awareness detection and prevention of Internet security risks Symantec may share certain information with research organizations and other security software vendors Symantec may also use statistics derived from the information to track and publish reports on security risk trends By using the Software You acknowledge and agree that Symantec may collect transmit store disclose and analyze such information for these purposes In addition any D
7. information 4 Follow the on screen instructions After you install the Adobe Reader you can read the PDF from the CD To read the user guide PDF from the CD or the USB drive Do one of the following Insert the CD into the optical drive Insert the USB drive into the USB port and then click Launch Norton Install 1 In the window that appears click Browse CD 2 Double click the Manual folder 3 Double click the PDF You can also copy the user guide to your computer and read it from there To read the user guide that you copied to your computer 1 Go to the location into which you copied the PDF 2 Double click the PDF Accessing the Symantec Web site You can access the Symantec Web site in a browser To access the Symantec Web site in your browser 1 Open your Web browser 2 Go to the following URL www symantec com 32 Getting Started For more information Responding to emergencies This chapter includes the following topics Using the Norton Bootable Recovery Tool if you cannot install the product Using the Norton Bootable Recovery Tool if you cannot install the product If the installation of your product fails you can use the Norton Bootable Recovery Tool which is located on your product disc The Norton Bootable Recovery Tool helps you to check your computer for the risks that can prevent successful installation To use the Norton Bootable Recovery Tool if you cannot install the produc
8. only if the Norton Safe Web feature is enabled This information is collected by Symantec for the purpose of evaluating and advising You regarding potential threats and risks that may be associated with a particular Web site before You view it This information will not be correlated with any personally identifiable information Executable files that are identified as potential malware including information on the actions taken by such files at the time of installation These files are submitted to Symantec using the Software s automatic submission function The collected files could contain personally identifiable information that has been obtained by the malware without Your permission Files of this type are being collected by Symantec only for the purpose of improving the ability of Symantec s products to detect malicious behavior Symantec will not correlate these files with any personally identifiable information Such automatic submission function may be deactivated after installation by following the instructions in the Documentation for applicable products The name given during initial setup to the computer on which the Software is being installed If collected the name will be used by Symantec as an account name for such computer under which You may elect to receive additional services and or under which You may use certain features of the Software You may change the account name at any time after installation o
9. takes place automatically when you start the product for the first time after installation During activation the Norton Account window appears You can create your Norton Account and register your product You can also view details such as your Product Key and recent updates to the product If you skip the Norton Account window the product is activated but the Product Key is not saved in the Norton Account You can print the Product Key for the future if you need to reinstall your product If you did not activate your product during installation Norton 360 prompts for activation each time you start the product Also you receive an activation alert regularly until you activate the product You must activate your product within the time period that the alert specifies or your product stops working You can activate your product directly from the activation alert You can also activate your product from the Trial Period Status link in the main window or from the My Account window In some cases you Getting Started 21 Activating Norton 360 might need to enter your Product Key to activate your product You can activate or renew the subscription of your product from any non admin user account as well Activation should take only a few minutes To activate Norton 360 your computer must be connected to the Internet If you use a proxy server to connect to the Internet you must configure the proxy settings You can configure Netw
10. threat or a risk the product displays the security status at the top of the main window When a status indicator displays a status you can take appropriate action to improve your protection status Your protection is based on the programs that are installed on your computer To improve your protection status ensure that your installed programs are up to date The security status indicator displays the following statuses Protected Indicates that your computer and activities are protected from threats risks and damage Getting Started 27 About managing messages and alerts Indicates that your computer and activities require attention You should take appropriate action to improve your protection status Indicates that your computer and activities are at risk You must take immediate action to improve your protection status You can respond to the security status indicators directly from the main window To respond to security status indicators 1 Inthe Norton 360 main window click Fix Now 2 Follow the on screen instructions About managing messages and alerts Norton 360 displays messages in several ways and in several locations 28 Getting Started About managing messages and alerts You might see messages in the following locations Several types of Norton 360 messages appear in the notification area at the far right of the taskbar For example your PC was turned off or i
11. ANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR USE OF THIS DOCUMENTATION THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com Printed in the United States of America 10987654321 Norton License Agreement Norton 360 IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE AS DEFINED BELOW SYMANTEC CORPORATION IF YOU ARE LOCATED IN THE AMERICAS OR SYMANTEC ASIA PACIFIC PTE LTD IF YOU ARE LOCATED IN THE ASIA PACIFIC RIM ORJAPAN ORSYMANTEC LIMITED IF YOU ARE LOCATED IN EUROPE THE MIDDLE EAST OR AFRICA SYMANTEC IS WILLING TO LICENSE THE SOFTWARE TO YOU AS THE INDIVIDUAL THE COMPANY OR THE LEGAL ENTITY THAT WILL BE UTILIZING THE SOFTWARE REFERENCED BELOW AS YOU OR YOUR ONLY ON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS OF THIS LICENSE AGREEMENT THIS IS A LEGAL AND ENFORCEABLE CONTRACT BETWEEN YOU AND SYMANTEC BY OPENING THIS PACKAGE BREAKING THE SEAL CLICKING THE I AGREE OR YES BUTTON OR OTHERWISE INDICATING ASSENT ELECTRONICALLY O
12. BUT NOT LIMITED TO USE OF THE ONLINE BACKUP FEATURE AND TECHNICAL SUPPORT EVEN IF SYMANTEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO CASE SHALL SYMANTEC S OR ITS LICENSORS LIABILITY EXCEED THE PURCHASE PRICE WHICH YOU PAID FOR THE APPLICABLE SERVICE PERIOD The disclaimers and limitations set forth above willapply regardless of whether You accept the Software 10 U S Government Restricted Rights For U S Government procurements the Software is deemed to be commercial computer software as defined in FAR 12 212 and subject to restricted rights as defined in FAR Section 52 227 19 Commercial Computer Software Restricted Rights and DFARS 227 7202 Rights in Commercial Computer Software or Commercial Computer Software Documentation as applicable and any successor regulations Any use modification reproduction release performance display or disclosure of the Software by the U S Government shall be solely in accordance with the terms of this License Agreement 11 Export Regulation You acknowledge that the Software and related technical data and services collectively Controlled Technology may be subject to the import and export laws of the United States specifically the U S Export Administration Regulations EAR and the laws of any country where Controlled Technology is imported or re exported You agree to comply with all relevant laws and will not export any Controlled Technology
13. Norton 360 User Guide See back cover for Quick Installation We protect more people from more online threats than anyone in the world N rton Care for our Environment It s the right thing to do Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products Norton 360 User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement Documentation version 4 0 Copyright 2009 Symantec Corporation All rights reserved Symantec the Symantec Logo Norton SONAR LiveUpdate Norton AntiSpam Norton AntiVirus Norton Internet Security Norton 360 and Norton SystemWorks are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U S and other countries Windows is a trademark of Microsoft Corporation Portions of this product Copyright 1996 2008 Glyph amp Cog LLC Other names may be trademarks of their respective owners The product described in this document is distributed under licenses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors if any THE DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARR
14. R LOADING THE SOFTWARE YOU AGREE TO THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS CLICK THE CANCEL OR NO OR CLOSE WINDOW BUTTON OR OTHERWISE INDICATE REFUSAL MAKE NO FURTHER USE OF THE SOFTWARE AND CONTACT YOUR VENDOR OR SYMANTEC CUSTOMER SERVICE USING THE CONTACT DETAILS IN SECTION 12 OF THIS LICENSE AGREEMENT FOR INFORMATION ON HOW TO OBTAIN A REFUND OF THE MONEY YOU PAID FOR THE SOFTWARE LESS SHIPPING HANDLING AND ANY APPLICABLE TAXES EXCEPT IN CERTAIN STATES AND COUNTRIES WHERE SHIPPING HANDLING AND TAXES ARE REFUNDABLE AT ANY TIME DURING THE SIXTY 60 DAY PERIOD FOLLOWING THE DATE OF PURCHASE 1 License The software including all its accompanying features and services and software documentation including any product packaging the Documentation that accompanies this License Agreement collectively the Software is the property of Symantec or its licensors and is protected by copyright law Although Symantec continues to own the Software after Your acceptance of this License Agreement You will have certain rights to use the Software during the Service Period The Service Period shall begin on the date of Your initial installation of a copy of the Software regardless of the number of copies of the Software that you are permitted to use in accordance with Section 1 A of this License Agreement and shall last for t
15. access Support through the product after it is installed See the section One Click Support for more details For all other products to help you find an answer to your query or issue we have two support options available Details of each option are explained in the relevant section Self Help Contact Support Support offerings may vary based on the language or product One Click Support This feature is available for Norton 360 Norton Internet Security and Norton AntiVirus If your product isn t installed you can use the Self Help or Contact Support options One Click Support lets you access support from within your product and offers the tools that automatically diagnose and resolve common issues You can also search for solutions or gain easy access to support by phone as well as free support by chat and email To access One Click Support click Help and Support on the product interface Self Help 36 Service and Support Solutions Self Help The Symantec Web site contains answers to the most common customer questions From our Web site you can Find help with your subscription download product activation or other nontechnical issues Search our knowledge base for help with technical issues such as installing configuring or troubleshooting errors with your Symantec product Find information about the latest virus threats and removal tools You can access the Symantec support Web site at w
16. and sign up for your free monthly newsletter to receive the latest security articles tips and promotions For more information go to the following URL and select your country in the drop down menu www clubsymantec com 40 Service and Support Solutions ClubSymantec A activation 20 problems 21 troubleshooting 21 Adobe Reader installing 30 using to view PDF 30 alerts 27 C CD installing product from 18 Club Symantec security tips 39 colors in Norton 360 26 E error messages 27 F Footer links 25 H Help accessing 29 printing 29 Help amp Support 24 l installation from CD 17 from downloaded file 17 from USB 17 problems 18 33 34 M main window features 22 Help amp Support 22 options 22 status colors 27 status messages 27 messages 27 My Account 24 N newsletter 39 Norton 360 about 13 colors 26 desktop icon 20 main window 27 status 26 what is new 13 Norton Bootable Recovery Tool downloading 34 using 33 42 Index 0 One Click Support 35 P pop up messages 27 Product Feedback 24 Protection categories 25 S Scans Norton Bootable Recovery Tool 33 security status 26 Self Help 36 Settings 23 status 26 Status summary bar 24 Support contact 36 phone 36 Self Help 35 support worldwide service 38 Support policy 37 Symantec Support accessing 31 Symantec Web site accessing 31 T Tasks 23 U user guide PDF on CD 30 opening 30 Quick Installation
17. any term contained in this License Agreement and You shall cease use of and destroy all copies of the Software and Documentation The disclaimers of warranties and damages and limitations on liability shall survive termination This License Agreement may only be modified by the Documentation or by a written document that has been signed by both You and Symantec Should You have any questions concerning this License Agreement or if You desire to contact Symantec for any reason please write to Symantec Customer Service 555 International Way Springfield OR 97477 U S A or visit the Support page at www symantec com CPS N360 4 0 USE Chapter 1 OvervieW oo cc cece ccc ecce ese eee eee eeu eeueeneeaees 13 About Norton 360 cccceececeseneeeenenes 13 What is new in Norton 360 0c0ees ees 13 Chapter 2 ristallatiOnics sssesssseesiaves nanan 17 Before you begin ccc ccencee ec eeeeeeeeneee 17 Installing Norton 360 n se eenen 17 Chapter 3 Getting Started ec cecc eee eee ees 19 Starting Norton 360 l es 19 Activating Norton 360 eesse 20 Exploring the main window 0 008 22 About Norton 360 status cccec eee eee 26 About managing messages and ALELESS 5 050 esc doseadcecenancinasonnceieednncsees 27 For more information cccceeeeeees 29 Chapter 4 Responding to emergencies 5 33 Using the Norton Bootable Recovery Tool i
18. ata that you transmit or store through the Online Backup Feature will be transferred to and stored in servers located in countries that may have less protective data protection laws than the country in which You are located including without limitation the United States These servers are owned and maintained by a third party processor which Symantec has required by contract to safeguard Your Data If you have any questions about how your Data is being handled please contact Symantec Customer Service using the contact details in Section 12 7 Sixty 60 Day Money Back Guarantee If You are the original licensee of this copy of the Software and are not completely satisfied with it for any reason please make no further use of the Software and contact Symantec Customer Service using the contact details set out in Section 12 of this License Agreement for a refund of the money You paid for the Software less shipping handling and any applicable taxes except in certain states and countries where shipping handling and taxes are refundable at any time during the sixty 60 day period following the date of purchase 8 Limited Warranty Symantec warrants that any media manufactured by Symantec on which the Software is distributed will be free from defects for a period of sixty 60 days from the date of delivery of the Software to You Your sole remedy in the event of a breach of this warranty will be that Symantec will at its o
19. e Software during Your Service Period Symantec continually strives to improve the usability and performance of its products and services In order to optimize the Software Symantec may at its discretion and without notice add modify or remove features from the Software at any time B Certain software uses content that is updated from time to time including but not limited to the following software antivirus and crimeware software use updated virus definitions antispyware software uses updated spyware definitions antispam software uses updated antispam rules content filtering and antiphishing software use updated URL lists some firewall software use updated firewall rules vulnerability assessment products use updated vulnerability data and web site authentication software uses updated lists of authenticated web pages these updates are collectively referred to as Content Updates or alternatively referred to as Protection Updates or Security Updates at times You shall have the right to receive Content Updates for the Software during Your Service Period 3 Product Installation Required Activation A During the installation process the Software may uninstall or disable other security products or features thereof if such products or features are incompatible with the Software or for purposes of improving the overall functionality of the Software B There may be technological measures in this Softwa
20. f the Software recommended e Status information regarding installation and operation of the Software This information indicates to Symantec whether installation of the Software was successfully completed as well as whether the Software has encountered an error The status information could contain personally identifiable information only if such information is included in the name of the file or folder encountered by the Software at the time of installation or error The status information is collected by Symantec for the purpose of evaluating and improving Symantec s product performance and installation success rate This information will not be correlated with any personally identifiable information Information contained in email messages that you send through the Software to Symantec to report as spam or as incorrectly identified as spam These email messages may contain personally identifiable information and will be sent to Symantec only with your permission and will not be sent automatically If you send such messages to Symantec Symantec will use them only for the purpose of improving the detection ability of Symantec s antispam technology Symantec will not correlate these files with any other personally identifiable information The Internet Protocol IP address and or Media Access Control MAC address of the computer on which the Software is installed as well as other general statistical information used
21. f you cannot install the 10016 1 C0 ne 33 Service and Support Solutions cccccccccecceeee eee eeeeeues 35 Inde si s cas created mansedte tas avadashenctearentedss tes thank ian abaweates shuxbanes 41 12 Contents Overview This chapter includes the following topics About Norton 360 What is new in Norton 360 About Norton 360 Norton 360 offers proven performance and delivers today s fast and light all in one solution to protect your PC and all your online activities It protects against viruses worms hackers and botnet With a single subscription up to three PCs are protected It safeguards against online identity theft protects important files and keeps your PC tuned and running at peak performance Norton 360 is completely automated and easy to use It works quietly in the background to maintain your overall system integrity with minimal effect on PC performance By offering an unmatched combination of performance and protection Norton 360 helps you get the most out of your PC and your online experience What is new in Norton 360 Norton 360 is an all in one protection solution that lets you feel safe and secure as you use your computer 14 Overview What is new in Norton 360 This version of Norton 360 provides the following new features Proactively warns of you potential dangers in newly downloaded files and applications Plus it tells you how they will affect your PC s performance be
22. fore you install or run them Lets you retrieve and download your backup files anytime anywhere Lets you know where files and applications came from and if they can be trusted before you use them They also tell you how files and applications might affect your PC s performance Provides the tools and easy to read graphs to help you improve and maintain PC and application performance Helps you extend laptop or notebook battery life by letting you put off power intensive activities until your PC is plugged in Uses real time online intelligence and proactive monitoring to detect the latest breaking threats and stop today s aggressive rapid fire attacks Overview 15 What is new in Norton 360 Identifies the unsafe Web sites and suspicious sellers right in your search results so you can surf and shop with confidence Gives you the peace of mind of knowing Norton is actively working in the background to defeat attempted attacks Protects against identity theft by preventing key loggers from stealing your information It also speeds up logins and makes online shopping more convenient Protects your identity online by quickly confirming safe Web sites and identifying dangerous Web sites 16 Overview What is new in Norton 360 This chapter includes the following topics Before you begin Installing Norton 360 Before you begin Before you begin you should close all open pro
23. grams on your computer and ensure that you are connected to the Internet Installing Norton 360 You can install Norton 360 from a CD a USB drive or from a file that you download 18 Installation Installing Norton 360 To install Norton 360 1 Do one of the following If you install from a CD insert the CD into the optical drive In Windows Vista or Windows XP click Install Norton 360 In Windows 7 click Launch Norton Install and then click Install Norton 360 If you install from a USB drive insert the USB drive into the USB port In Windows Vista or Windows XP click Launch Norton Install and then click Install Norton 360 In Windows 7 click Open Folder to view files double click Start exe and then click Install Norton 360 If you downloaded your copy of Norton 360 double click the file that you downloaded In the Norton 360 installation page enter the Product Key if prompted Click the Install Options link review the options and then click OK Click the User License Agreement link and read the agreement After you have read the agreement click AGREE amp INSTALL If the opening panel does not appear Sometimes a computer s optical drive does not automatically run a CD To start the installation from the product CD 1 2 On your desktop double click My Computer In the My Computer window double click the icon for your optical drive In the list of files double click Start exe
24. he period of time set forth in the Documentation or the applicable transaction documentation from the authorized distributor or reseller from which You obtained the Software The Software may automatically deactivate and become non operational at the end of the Service Period and You will not be entitled to receive any feature or content updates to the Software unless the Service Period is renewed Subscriptions for renewals of the Service Period will be available in accordance with Symantec s support policy posted at http www symantec com norton support technical_support_policy jsp This License Agreement governs any releases revisions updates or enhancements to the Software that Symantec may make available to You Except as may be modified by the Documentation and subject to Symantec s right to terminate for Your breach pursuant to Section 11 Your rights and obligations under this License Agreement with respect to the use of this Software are as follows During the Service Period You may A use one copy of the Software on a single computer If a greater number of copies and or number of computers is specified within the Documentation or the applicable transaction documentation from the authorized distributor or reseller from which You obtained the Software You may use the Software in accordance with such specifications B make one copy of the Software for back up or archival purposes or copy the Software ont
25. hnical support offered from within the Software shall be referred to in this License Agreement as the Technical Support Any such Technical Support shall be provided in Symantec s sole discretion without any guarantee or warranty of any kind It is solely Your responsibility to complete a backup of all Your existing data software and programs before receiving any Technical Support In the course of providing the Technical Support Symantec may determine that the technical issue is beyond the scope of the Technical Support Symantec reserves the right to refuse suspend or terminate any of the Technical Support in its sole discretion 6 Privacy Data Protection From time to time the Software may collect certain information from the computer on which it is installed which may include Information on potential security risks as well as URLs of websites visited that the Software deems potentially fraudulent The URLs could contain personally identifiable information that a potentially fraudulent website is attempting to obtain without Your permission This information is collected by Symantec for the purpose of evaluating and improving the ability of Symantec s products to detect malicious behavior potentially fraudulent websites and other Internet security risks This information will not be correlated with any personally identifiable information e URLs of websites visited as well as search keywords and search results
26. ides the capability to store and retrieve Your files on Symantec s system via the Internet during the Service Period Online Backup Feature subject to the amount of online backup space provided with Your Software and or which You additionally purchase If You choose to use the Online Backup Feature You must complete the activation process within the Software for such feature In the event that You install a newer version of the Software during Your Service Period You may be required to reactivate the Online Backup Feature using the original email address You provided during the initial activation process A Norton Account A current Symantec Norton Account Norton Account is required to access and use the Online Backup Feature If you do not have a Norton Account You must complete the applicable registration process to create a Norton Account in order to use the Online Backup Feature You are entirely responsible for maintaining the confidentiality of Your Norton Account password B Communication Connections Online Backup Feature Availability You are solely responsible for acquiring and maintaining the Internet or telecommunications services and devices required to access and or use the Online Backup Feature The Online Backup Feature is provided as is and as available and Symantec shall not be liable for any downtime of the Online Backup Feature due to reasonable scheduled maintenance maintenance for
27. in contravention to U S law nor to any prohibited country entity or person for which an export license or other governmental approval is required All Symantec product is prohibited for export or re export to Cuba North Korea Iran Syria and Sudan and to any country subject to relevant trade sanctions USE OR FACILITATION OF SYMANTEC PRODUCT IN CONNECTION WITH ANY ACTIVITY INCLUDING BUT NOT LIMITED TO THE DESIGN DEVELOPMENT FABRICATION TRAINING OR TESTING OF CHEMICAL BIOLOGICAL OR NUCLEAR MATERIALS OR MISSILES DRONES OR SPACE LAUNCH VEHICLES CAPABLE OF DELIVERING WEAPONS OF MASS DESTRUCTION IS PROHIBITED IN ACCORDANCE WITH U S LAW 12 General This License Agreement will be governed by the laws of the State of California United States of America This License Agreement is the entire agreement between You and Symantec relating to the Software and I supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to its subject matter and ii prevails over any conflicting or additional terms of any quote order acknowledgment or similar communications between the parties Notwithstanding the foregoing nothing in this License Agreement will diminish any rights You may have under existing consumer protection legislation or other applicable laws in Your jurisdiction that may not be waived by contract This License Agreement shall terminate upon Your breach of
28. nthly product report You can also use this page to view your subscription information and your available online backup space Product Feedback Opens the Send Feedback page which lets you submit feedback about your experience with Norton 360 It also lets you go to the Help amp Support page Help amp Support Opens the Norton Help Center and the One Click Support page You can view your subscription status and the product information The Status summary bar is on the left side of the main window It provides an overall status of the protection categories Your status may be Protected if your computer is secure Attention if an area needs your attention or At Risk if your computer is at risk This area also provides a Fix icon If an area needs your attention it is also reflected in one or more protection categories Getting Started 25 Exploring the main window Protection categories is the largest area on the main window and contains the following PC Security Lets you view PC Security details run Scans run LiveUpdate manage Firewall and run Norton Insight Identity Protection Lets you view Identity Protection details manage Identity Protection and set up Identity Safe Backup Lets you view Backup Details manage Backup Sets run Backup restore backup files and buy more storage PC Tuneup Lets you view PC Tuneup Details run Disk Optimization run File Cleanup run Diagnostic
29. o the hard disk of Your computer and retain the original for back up or archival purposes C use the Software on a network provided that You have a licensed copy of the Software for each computer that can access the Software over that network and D permanently transfer all of Your rights in the Software granted under this License Agreement to another person or entity provided that You retain no copies of the Software and the transferee agrees to the terms of this License Agreement Partial transfer of Your rights under this License Agreement shall not be permitted For example if the applicable documentation grants You the right to use multiple copies of the Software only a transfer of the rights to use all such copies of the Software would be valid You may not nor may you permit any other person to A sublicense rent or lease any portion of the Software B reverse engineer decompile disassemble modify translate make any attempt to discover the source code of the Software or create derivative works from the Software C use the Software as part of a facility management timesharing service provider or service bureau arrangement or D use the Software in any manner that is not permitted pursuant to this License Agreement 2 Software Feature and Content Updates A You shall have the right to receive new features to the Software as Symantec in its sole discretion makes such features available with th
30. ork Proxy Settings in the Administration Settings window To activate Norton 360 from the alert 1 Inthe alert click Activate Now or Renew Now 2 Click OK 3 Follow the on screen instructions 4 Inthe window that appears click Done To activate your Norton 360 from the My Account window 1 Inthe Norton 360 main window click My Account 2 Inthe My Account window click Activate Norton 360 or Renew Subscription The Renew Subscription option is available if you have already activated your product 3 Follow the on screen instructions 4 Inthe window that appears click Done About problems during activation If you cannot connect to the Symantec servers to activate your product first check your Internet connection You then need to see if you have parental control software either installed or through your ISP that might block the connection A connectivity problem can occur if you use parental control software If you suspect that parental controls might block the connection you can configure the parental controls so that they do not block the activation procedure You need to log on to your parental control software or to the Internet through 22 Getting Started Exploring the main window your ISP as an administrator to change your configuration Exploring the main window When you start Norton 360 the main window opens The main window provides access to all Norton 360 features options Help and Support Yo
31. ption replace any defective media returned to Symantec within the warranty period or refund the money You paid for the Software Symantec does not warrant that the Software will meet Your requirements or that operation of the Software will be uninterrupted or that the Software will be error free For the avoidance of doubt references to Software in the foregoing sentence shall include but not be limited to the Online Backup Feature and Technical Support TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALLOTHER WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAYHAVEOTHERRIGHTS WHICH VARY FROM STATETO STATE AND COUNTRY TO COUNTRY 9 Disclaimer of Damages SOME STATES AND COUNTRIES DO NOT ALLOW THELIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE BELOW LIMITATION OREXCLUSION MAY NOT APPLY TO YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE INNO EVENT WILLSYMANTEC ORITS LICENSORS BE LIABLETO YOUFOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR SIMILAR DAMAGES INCLUDING ANY LOST PROFITS OR LOST DATA ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE INCLUDING
32. re that are designed to prevent unlicensed or illegal use of the Software You agree that Symantec may use these measures to protect Symantec against software piracy This Software may contain enforcement technology that limits the ability to install and uninstall the Software on a computer to not more than a finite number of times for a finite number of computers This License Agreement and the Software containing enforcement technology may require activation as further set forth in the Documentation If so the Software will only operate for a finite period of time prior to Software activation by You During activation You may be required to provide Your unique activation code accompanying the Software and computer configuration in the form of an alphanumeric code over the Internet to verify the authenticity of the Software If You do not complete the activation within the finite period of time set forth in the Documentation or as prompted by the Software the Software will cease to function until activation is complete at which time the Software functionality will be restored In the event that You are not able to activate the Software over the Internet or through any other method specified during the activation process You may contact Symantec Customer Support using the information provided by Symantec during activation or as set forth below 4 Online Backup Feature The Software includes an online backup feature which prov
33. s of other Online Backup Feature users or computer systems or networks connected to the Online Backup Feature The foregoing obligations regarding use of the Online Backup Feature apply to all use of the Online Backup Feature in connection with Your Norton Account You are solely responsible for the use of the Online Backup Feature and the Data transmitted or stored through the Online Backup Feature in connection with Your Norton Account D Indemnification To the maximum amount permissible under applicable law You shall indemnify and hold Symantec its parents subsidiaries affiliates officers directors employees and agents harmless from and against any third party claims demands costs damages losses liabilities and expenses including reasonable attorneys fees made by any third party arising out of or in connection with use of the Online Backup Feature through Your Norton Account including but not limited to liability arising out of or in connection with the Data transmitted or stored through the Online Backup Feature in connection with Your Norton Account E Termination Suspension Your right to use the Online Backup Feature shall terminate upon expiration of the Service Period In addition Symantec may at its sole discretion immediately suspend or terminate use of the Online Backup Feature during the Service Period for Your failure to or Symantec s reasonable belief that You have failed to comply with the
34. se terms and conditions or any other misuse of the Online Backup Feature Following the expiration or termination of the Service Period Data stored to the online backup space provided with Your Software will be at risk of being purged Symantec shall not be obligated to maintain such Data forward such Data to You ora third party or migrate such Data to another backup service or account and You will not be able to store Data to any additional backup space that you may have purchased separately unless and until the Service Period is renewed F Miscellaneous Symantec has no obligation to monitor use of the Online Backup Feature and or Data transmitted or stored through the Online Backup Feature To the maximum extent permissible under applicable law and notwithstanding the provisions of the third paragraph of section 6 below Symantec reserves the right at all times to monitor review retain and or disclose any Data or other information as necessary to satisfy any applicable law regulation legal process or governmental request or to investigate any use or suspected breach of this License Agreement 5 Technical Support In connection with Your use of the Software You may choose to access certain technical support features that may be offered from within the Software which may include live chat with a technical support agent and or assistance from a technical support agent via remote computer access any such tec
35. t 1 Insert your product disc into the drive 2 Exit all programs and restart your computer 3 When you see the message Press any key to boot the computer from CD or DVD press Enter 4 Inthe Norton Bootable Recovery Tool window select your language and then click OK 5 Type your Norton Product Key if prompted and then click I Agree to accept the License Agreement 6 Click Start Scan 7 After the scan is completed remove the disc from the drive and restart your computer 34 Responding to emergencies Using the Norton Bootable Recovery Tool if you cannot install the product Downloading the Norton Bootable Recovery Tool If the installation of your product fails you can download the Norton Bootable Recovery Tool The Norton Bootable Recovery Tool helps you to check your computer for the risks that can prevent successful installation To use it you first need to burn it to a CD Before you begin you should close all open programs on your computer and ensure that you are connected to the Internet Norton 360 Netbook Edition users need an external CD drive to create and then use the Norton Bootable Recovery Tool CD To download the Norton Bootable Recovery Tool 1 Goto the following URL http www norton com recoverytool_n360 2 Follow the on screen instructions Service and Support Solutions About Support amp If you have Norton SystemWorks Norton 360 Norton Internet Security or Norton AntiVirus you can
36. t has not been connected to the Internet for a while In this case you see a message that your protection may not be up to date A different alert appears if a security setting was turned off This message warns you that your PC might not be secure and helps you to turn on the setting In most cases you can click the alert to open Norton 360 and fix the problems Alerts and other messages appear at the top of the main window The color of the message indicates its urgency If the message color is green your computer is protected If the message color is orange or red you must take appropriate action to ensure that you stay protected Getting Started 29 For more information Norton 360 displays individual status areas for each protection feature such as PC Security Identity Protection Backup and PC Tuneup The status areas show how many issues need to be resolved for each feature You can use View Details under each status area for more information about those issues You can use the Fix Now option to fix all the issues that need to be resolved to secure your computer For more information The product documentation helps you use Norton 360 You can find the information that you need on your computer and on the Symantec Web site Accessing Help Help is available throughout your Symantec product Help provides links to information that assists you with the specific tasks tha
37. t you want to complete The online Help provides a guide to all of the product features To access Help 1 Inthe main window click Help amp Support 2 Click Help 30 Getting Started For more information 3 Inthe Help window in the left pane click a tab Your options are Contents Index Search Displays Help by topic Lists all keywords for the Help topics in alphabetical order Opens a search box in which you can type a word or a phrase To print a Help topic 1 Inthe Help window click the Contents tab 2 Inthe Contents list select the topic that you want to print and then click Print 3 Select whether you want to print only the selected topic or the topic and all of the subtopics under it 4 Click OK Accessing the user guide PDF You can find the Norton 360 User Guide on the CD or the USB drive in PDF format You must have Adobe Reader installed on your computer to read the PDF If you purchased this product as a download the PDF and Adobe Reader are not included You must download the PDF from the Symantec Web site and Adobe Reader from the Adobe Web site To install Adobe Reader Do one of the following Insert the CD into the optical drive Insert the USB drive into the USB port and then click Launch Norton Install 1 Inthe window that appears click Browse CD 2 Double click the Manual folder 3 Double click the Adobe program file Getting Started 31 For more
38. u can also view the overall status of your protection categories including computer and Web protection file backups and files that are left behind when you use the Internet Getting Started 23 Exploring the main window The main window contains the following areas that provide access to tasks and services The areas are as follows The following links are displayed at the top of the main window Tasks Opens the Tasks page which lets you run scans check for updates view monthly report view Security History check Vulnerability Protection and set up parental and Privacy Controls This area also lets you manage backup sets run backup restore files and buy more storage You can also run a diagnostic report run startup manager run Registry Cleanup run Norton Insight and check Norton tasks Settings Opens the Settings page which lets you customize Antivirus settings Firewall settings Antispam settings and configure the My Network management tool This area also lets you configure Identity Protection schedule tasks manage Administrative Settings and manage backup settings You can use the Quick Controls to turn on and off Norton 360 features 24 Getting Started Exploring the main window My Account Opens the My Account page which lets you access your Norton Account renew your subscription and buy more storage This area also lets you buy another product license and view your mo
39. upport Symantec reserves the right to change its support policies at any time without notice You can view the latest version of the support policy at the following URL www symantec com supportpolicy 38 Service and Support Solutions Worldwide service and support Worldwide service and support Support solutions vary by country For the Symantec and International Partner locations that are outside of the United States contact one of the support offices available in the list You can also go to the following Web site and select your language http www symantec com globalsupport For each region please check the Web site for the appropriate phone number Symantec Corporation 555 International Way Springfield OR 97477 U S A http www symantec com norton support index jsp Symantec Australia Level 2 1 Julius Avenue North Ryde NSW 2113 Sydney Australia http www symantec com en aa norton support index jsp Symantec Ltd Consumer Services amp Support PO Box 5689 Blanchardstown Dublin 15 Ireland http www symantec com en uk norton support index jsp Service and Support Solutions 39 ClubSymantec Symantec Brasil Sevico e Suporte Symantec Caixa Postal 3037 CEP 06210 970 Brasil Portuguese language support http www symantec com pt br norton support index jsp Spanish language support http www symantec com es mx norton support index jsp ClubSymantec Join ClubSymantec
40. ww symantec com globalsupport Contact Support In addition to using our Self Help options you can also contact a support representative by chat email or phone Support offerings may vary based on the language or product Following is an overview of our support offerings Chat Chat in real time with a support representative For more complex technical issues chat offers the option to allowa support representative to connect remotely to your computer and resolve the problem for you Chat support is free with the exception of our Virus and Spyware Solution service Service and Support Solutions 37 Support policy Email Submit your question on our Web site and receive a response by email Email support has a slower response time when compared to chat or phone Email support is free Phone Speak to a support representative in real time To contact a support representative please visit the Symantec support Web site at the following URL www symantec com globalsupport The online support option is displayed first followed by the contact options where you can select the type of support you prefer Support policy When Symantec announces that a product will no longer be marketed or sold telephone support is discontinued six months after the termination announcement Technical information on these products may still be available through the support Web site at the following address www symantec com globals
Download Pdf Manuals
Related Search