LaCie 6TB 12big Rack Serial
Contents
1. 51 7 5 2 Europs amp eI E 51 7 0 PrECQUTONS ex etae tatu esa E gene shut 51 7 7 ESD Rite vlone 51 7 8 Recycling of Waste Electrical and Electronic Equipment 51 8 Contacting Customer Support 52 8 1 LaCie Technical Support Contacts i osse meet tees Rate ova eu a Hg 52 9 Warranty Information decusdecensesustenastss 53 LaCie 12big Rack Serial Foreword User Manual page 4 Notices The information in this document is sub ject to change without notice While every effort has been made to en sure that all information in this document is accurate the Authors accept no liability for any errors that may arise No part of this document may be trans mitted or copied in any form or by any means for any purpose without the writ ten permission of the Authors Issue 2 0 March 18 2008 Part No 89515 02A Acknowledgments All names brands products or services are trademarks or registered trademarks of their respective companies What is in this guide This user guide gives you step by step in structions on how to install configure and connect the LaCie 12big Rack Serial RAID and LaCie 12big Rack Serial expansion storage solution to2. CAUTION The power connections must always be disconnected prior to removal of the Power Supply module from the enclosure See section 5 4 1 Removing a Power Supply Unit Installation Cable Strain Relief Bale page 22 Storage System Power Distribution Units AC UPS LaCie 12big Rack Serial User Manual 2 7 Enclosure Configurations The basic configuration is a single LaCie 12big Rack Serial con nected to a single Host Bus Adaptor see Fig 24 Before setting up your enclosure please ensure that you have the following SASHBA Mini SAS to Host Cable Power Cable Rack kit if installing within a rack Please refer to your supplier for a list of qualified accessories for use with LaCle 12big rack serial enclosures Multiple LaCie 12big Rack Serials may be connected together using SAS patch cables up to a maximum of 8 enclosures There are three main expansion configurations Single Host Single Connection shown in Fig 25 Single module Supports SAS or SATA drives Expansion up to 96 drives Dual Host Single Connection shown in Fig 26 Dual I O module Supports SAS or SATA drives Expansion up to 96 drives continued on the next page gt gt Installation page 23 Enclosure 1 Enclosure 1 LaCie 12big Rack Serial Installation User Manual page 24 Dual Host Dual Connection shown in F
3. 3 Check the module setup as follows Ifa single module is fitted check that it has been correctly installed in Slot 0 Check that the maximum cable length has not been ex ceeded IMPORTANT INFO For details on how to remove and replace a plug in module please refer to 5 Module Removal amp Replacement If you have any problems in configuring your system please refer to your supplier 4 1 3 Faulty Modules It is recommended thot a faulty Power Supply Module is replaced as soon as possible CAUTION PSU bays must not be left empty Please refer to section 5 4 Power Supply Units for PSU removal replacement procedures If one fan fails in a Dual Fan Cooling Module then the complete module must be replaced Please refer to section 5 5 Dual Fan Cooling Module for cooling module removal replacement proce dures 4 2 Audible Alarm The enclosure subsystem includes an Audible Alarm which indicates when a fault state is present The following conditions will activate the Audible Alarm Fan Fault Voltage out of range Over temperature System fault Logical fault LaCie 12big Rack Serial Troubleshooting amp Problem Solving User Manual page 34 PSU Fault Removal of 1 PSU The alarm states are defined in Table 09 Alarm States 4 2 1 Audible Alarm Mute When the Audible Alarm sounds it may be muted by pressing the Alarm Mute push button located on the Ops pane
4. Medule Irnstalldtion iet trai tet dea 20 2 51 Drive SlotiArrangement csse reote mpi a hg ri depu Eo RE d UR A 20 2 5 Mel Drive Spindle Start ee ic e etes dee a t Ert dui ded ed e e ER TE 21 2 5 2 Engaging the Drive Carrier Anti tamper Locks 21 2 5 2 1 Activating the LOCKS CE Pee RR Ae ut 21 26 Power Cd 22 LaCie 12big Rack Serial Table of Contents User Manual page 2 2 7 Enclosure Configurati ns s eti bitte reti dli te as dendi 23 2 8 Grounding Checks eire b e ce i e eter e pd ire cis eoe cen ER ete PR Red 24 2 9 Data SECURITY veda oss xo hoe 25 3 Operations unii reo cunei eue e uus el Ure Enea kr nul KE ae FERAE E RARE FEAR 26 3 1 Before You 26 EM Uzo m 26 3 3 Audible Alarm iet ete tet E He ERE ce PITE e eue 27 3 4 Starting the Drives s ete tc ted e e c aed te bes e t deeds 27 2 9 Power Downoad 27 3 6 Status Indicators WEDS redde a m s eee dap ae rs eee 27 3 6 T Power Supply Unit LEDs cerne 27 3 6 2 Dual Fan Gosling Module LED prisne iinoa E Ce Hed e dla uates 28 3 6 3 Ops Panel LED sr iie rtr s e ere ep SE OR ru vm o E aere up Eu HR 28
5. 3 6 4 I OMedule LEDS ier nesta ee eb xu Sch sous sees be nds ox 30 3 6 5 Drive Carrier Module LED Sirisiri erret e tec uec ie etii bees p Dee EI Eee rata va 31 3 7 S amp CSl Enclosure Services SES iu eite ed ete a oy e ee Mag vaste ete ue diae ee rte e ad 32 4 Troubleshooting amp Problem Solving enne 33 LANERO UI RE 33 4 1 1 Troubleshooting with eere nennen nenne 33 21 2 nitialStart p Problems 33 4 1 2 1 Faulty Conn ctlons 33 4 1 2 2 Alarm Sounds Om n os E AES 33 4 1 2 3 Computer Doesn t Recognize the LaCie 12big Rack 33 NOME TEMP M 33 1 2 Audible AIFt vocet oce pet nort peto reped e Sepe gente e e easet ie Ee Dep ont vede doped emp 33 422 1 Audible Alain PREND 34 1 2 1 1 Tes ModE LC 34 A 3s TrOUBIESMOOTING sage EE E 35 4 351 TUE 35 43 2 Power Supply abe tese 35 4 3 3 Duyal Farw Goling Module rot tr trn eh rt tree ai etr seh eps 36 4 3 4 C M 36 4 3
6. Ensure the latch is orientated as shown in Fig 18 with the spring arm located against its stop On the right hand side this is at the top on the left at the bottom continued on the next page gt gt Installation page 18 Chassis Latch Stop Chassis Latch M3x4 Button Head Screw Right Hand Side d Side Chassis Slide Fig 18 Securing Chassis Slides to Enclosure steps 1 amp 2 LaCie 12big Rack Serial User Manual 2 2 12 Assemble rack brackets to the rack posts as follows see Fig 20 a Locate the location pin at the rear of the rail into a rear rail post hole Attach the bracket to the rear rack post using the washers and screws supplied The screws should be left loose b Extend the rail to fit between the front and rear rack posts c Attach the bracket to the front rack post using the washers and screws supplied The screws should be left loose d Tighten the two clamping screws located along the inside of the rear section of the rack bracket see Fig 19 Mount the enclosure in the rack as follows refer to Fig 20 a Lift the enclosure and align it with the rack rails b Carefully insert the chassis slides into the rack rails and push fully home c Tighten the rear rack bracket mounting screws d Withdraw the enclosure until it reaches the hard stops ap proximately 400mm 16 75 inches and tighten the front rack bracket mounting screws e Return the enclosure t
7. Logical Fault Constant amber Indicates failure of a drive module The module failing will be indicated by the Fault LED see fault present Table 08 Drive Carrier Module LED Functions Box Identity Constant blue The user can illuminate this via the Management interfaces to indicate which enclosure re enclosure identity quires service actions to be performed on it Please refer to Table 06 Ops Panel LED States for a description of the Ops Panel LED states LaCie 12big Rack Serial User Manual 1 3 3 2 Audible Alarms The LaCie 12big Rack Serial includes an Audible Alarm which in dicates when a fault state is present The following conditions will activate the Audible Alarm Fan Fault Over temperature System fault Logical Fault PSU Fault Removal of 1 PSU When the Audible Alarm sounds it may be muted by pressing the Alarm Mute push button which is incorporated in the enclosure front panel Please refer to section 4 2 1 Audible Alarm Mute for more information on this function 1 4 The Plug in Modules A LaCie 12big Rack Serial requires the following modules for nor mal operation 2x350W AC Power Supply Units 1 x Dual Fan Cooling Module Either 1 or 2 modules dependant on customer require ment Up to 12 Drive Carrier modules Dummy Carrier modules as required NOTE Do not leave bays completely empty Dummy Carrier mod ules and or Blank modules must be fitted in all unuse
8. tronic equipment should be recycled in accordance with National regulations applicable to the handling of hazardous toxic electrical and electronic waste materials Please contact your supplier for a copy of the Recycling Procedures applicable to your product IMPORTANT INFO Observe all applicable safety precautions e g weight restrictions etc detailed in the preceding paragraphs when dismantling and disposing of this equipment LaCie 12big Rack Serial User Manual 8 Contacting Customer Support 8 1 LaCie Technical Support Contacts LaCie Asia Singapore and Hong Kong Contact us at http www lacie com asia contact LaCie Belgium Contact us at http www lacie com be contact Francais LaCie Denmark Contact us at http www lacie com dk contact LaCie France Contact us at http www lacie com fr contact LaCie Italy Contact us at http www lacie com it contact LaCie Netherlands Contact us at http www lacie com nl contact LaCie Spain Contact us at http www lacie com es contact LaCie Switzerland Contact us at http www lacie com chfr contact Francais LaCie Ireland Contact us at http www lacie com ie contact LaCie International Contact us at http www lacie com intl contact Contacting Customer Support page 52 LaCie Australia Contact us at http www lacie com au contact LaCie Canada Contact us at http www lacie com
9. 13 1 4 6 Dummy Carter Modules eit eite e Eee ag verha ee pee xen 13 1 475 BlankModules iet ve eren redeem eo siete ue dm pae do 13 vM Installation e 14 2 1 e TEE 14 22 Planning Your Installation e acere ed 14 2 2 1 Enclosure Drive Bay Numbering Convention 15 2 2 2 Drive Carrier Configuratio Mres cst n EROR HR T dp ERN ER 15 2 2 3 Enclosure Expansi n uice coe prre e RR E to ER CO RAE es ta E re e ERE ERR 15 2 3 Enclosure Installation Pre Requisites ie ee ette e ure ed eet esee teu 16 231 Preparation of Site and Host Server a a pet nd e egi tees tees 16 2 8 2 Unpacking Enclosure System tdeo tio aseo re te avaient pn bats 16 2 4 Installation Proced res Der e de yat d RE UR e RU d be deo RR 17 241 Special Tools and Equipment eerte eec e On eR de a ei e UR 17 2 4 2 Rack Installation Pre Requisites 17 2 4 2 1 Rack Mounting Kil ic cr ta te e et en Ec m e eed 17 2 4 3 Rack Installation Procedure ete e 18 2 4 9 1 Parts Checklist ore eet eai eda dede ii e Dur Eo E A ede vet neat 18 24 3 2 Installation Procedure iet er et ttti ec te dte a Pe t te anes 18 2 4 4 Chassis Installation o bep derbi io bie dier vi d eee pem a bu s 19 244 1 Paris Check list tette ease bae re ae de ce dere 19 DAMA Ds ProcedU te eese ed REO HR E ear eter ee te eue un 19 2 5
10. 13 and are accessed through the small cutout in the latch section of the handle These are provided to disable the normal pinch latch action of the carrier handle 1 4 6 Dummy Carrier Modules Dummy Carrier modules are provided for fitting in all unused drive bays They are designed as integral drive module front caps and must be fitted to all unused drive bays to maintain a balanced air flow NOTE Drives cannot be fitted in Dummy Carrier modules 1 4 7 Blank Modules When only one I O module is installed a Blank module must be fitted in the vacant module slot at the rear of the enclosure to maintain airflow and ensure correct operation Fig 14 CAUTION Operation of the Enclosure with ANY modules missing will disrupt the airflow and the drives will not receive sufficient cool ing It is ESSENTIAL that all apertures are filled before operating the LaCie 12big Rack Serial system System Overview page 13 Drive Carrier Module Indicator Aperture Anti Tamper Lock Fig 13 Anti tamper Lock Fig 14 Blank I O Module UNLOCKED LaCie 12big Rack Serial Installation User Manual page 14 2 Installation 2 1 Introduction d bs In this chapter you are shown how to install your LaCie 12big Rack ha Serial into an industry standard 19 inch rack cabinet and configure j ax j j oies 1 2 the enclosure sub system 1 oj Drive 11 Drive 12 CAUTION When
11. Drive Ident RQST IDENT bit set in Array Device Element Drive Fault RQST FAULT bit set in Array Device Element Array Fault RQST CONS CHECK RQSTIN CRIT ARRY RQSTRE BUILD REMAP RQST R R ABORT bits set in Array Device Element Drive Critical Power applied but phy fails to detect presence of an End Device Drive Non Critical Drive negotiated a 1 5Gbps link NOTE 1 Flash Rate 1 1 second ON 1 second OFF NOTE 2 Flash Rate 2 2 seconds ON 2 seconds OFF NOTE Fault LED Priorities If multiple conditions in Table 08 Drive Carrier Module LED Functions are met the fault LED will adopt the setting with the lowest priority value i e a priority 1 outranks aprior ity 2 condition Green Off On Blink off with activity any any any any any Operation page 31 Amber Off Off Flash Rate 1 On Flash Rate 2 On any LaCie 12big Rack Serial Operation User Manual page 32 3 7 SCSI Enclosure Services SES SCSI Enclosure Services SES forms the primary route to accessing the Enclosure s status diagnostic and control capabilities This information is transferred in band over the SAS topology The Enclosure presents a SCSI Target on the topology to which a subset of SCSI SPC commands can be directed SES consists of a series of numbered pages with static and dynamic status coming from the enclosure and control information written to the enclosure SES pages are transferred through use of the SC
12. Host Expansion Port IN connects the Module to a host or from the expansion out port of another enclosure The Expansion Port OUT is used to connect to the next enclosure in an expansion configuration The middle port is reserved for future use Please refer to section 2 7 Enclosure Configurations for further information on enclosure expansion System Overview page 12 Fig 09 Module Reserved For Future Use Fault LED IDLED r K RS232 Host Expansion Port IN Expansion Port OUT Fig 10 Module Front Panel Fig 11 Enclosure Rear View LaCie 12big Rack Serial User Manual 1 4 5 Drive Carrier Module The Drive Carrier module comprises a hard disk mounted in a car rier Each drive bay will house a single Low Profile 1 0 inch high 3 5 inch form factor disk drive in its carrier The front cap also supports an ergonomic handle which provides the following functions Camming of carrier into and out of drive bays Positive spring loading of the drive backplane connector An anti tamper lock operated by a torx socket type key 1 4 5 1 Drive Status Indicators Each drive carrier incorporates two LEDs an upper Green and lower Amber In normal operation the green indicator will be ON and will flicker as the drive operates See section 3 6 5 Drive Carrier Module LEDs 1 4 5 2 Anti tamper Locks Anti tamper locks are fitted in the drive carrier handles Fig
13. also section 4 3 6 Thermal Faults 4 3 2 Power Supply Faults Symptom Cause 1 Ops Panel SYSTEM FAULT 1 Any power fault LED AMBER 2 Afan failure 2 An AMBER LED on one or more Power Supply 3 A thermal condition which could cause PSU over Modules heating 3 Audible Alarm sounding 4 Fault on one of the following modules PSU Cooling Module 5 Removal of 1 PSU Troubleshooting amp Problem Solving page 35 Action Replace faulty module as appropriate PSU Cooling Module Action 1 Check AC power connections to Power Supply module are live 2 Disconnect the Power Supply mod ule from AC power and remove the module from the system Re install if problem persists replace Power Sup ply Module 3 Reduce the ambient temperature 4 Replace faulty module as appropriate PSU Cooling Module LaCie 12big Rack Serial Troubleshooting amp Problem Solving User Manual page 36 4 3 3 Dual Fan Cooling Module Faults Symptom Cause Action 1 Ops Panel SYSTEM FAULT 1 Both Fans Failed Both fans fail Replace faulty Cooling mod LED AMBER ule OR 2 Audible Alarm sounding Single fan fails the complete Cooling mod 2 Single Fan failure ule must be replaced 3 AMBER LED on Dual Fan Cooling Module ON OR 4 AMBER LED on Dual Fan Cooling Module Flashing 4 3 4 Thermal Control The LaCie 12big Rack Serial uses extensive thermal monitoring
14. caen contact English LaCie Finland Contact us at http www lacie com fi contact LaCie Germany Contact us at http www lacie com de contact LaCie Japan Contact us at http www lacie com jp contact LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom Contact us at http www lacie com uk contact LaCie USA Contact us at http www lacie com contact LaCie 12big Rack Serial Warranty Information User Manual page 53 9 Warranty Information LaCie warrants your drive against any defect in material and work manship under normal use for the period designated on your war ranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defective drive This warranty is void if The drive was operated stored in abnormal use or mainte nance conditions The drive is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault improper packaging or accident The drive was installed improperly The serial number of the drive is defaced or missing The broken part is a replacement part such as a pickup tray etc The tamper seal on the drive casing is br
15. connecting up the LaCie 12big Rack Serial use only the power cords supplied or cords which match the specifica tion quoted in 7 5 AC Power Cords PSUO PSU1 Dual Fan Cooling Module VO Module 0 VO Module 1 2 2 Planning Your Installation Before you begin installation you should become familiar with the dA configuration requirements of your LaCie 12big Rack Serial de tailed in Table 02 Enclosure System Configuration The correct po sitions of each of the optional plug in modules are shown in Fig 15 Module Location Drive Carrier Modules ALL drive bays must be fitted with a populated Drive Carrier Module or Dummy Carrier Module no bays should be left completely empty Dummy Carrier Modules Fit in all unused drive bays Power Supply Modules Two PSUs must be fitted Full power redundancy is provided while a faulty module is replaced Install the Power Supply modules in LH rear Bays Fig 15 Dual Fan Cooling Module Install in rear bay as shown in Fig 15 Module Two modules or 1 module plus1 blank module can be fitted according to required configura tion The modules are Installed horizontally one above the other in the RH rear Bay Fig 15 IMPORTANT INFO If only one module is fitted it MUST be installed in the Module 0 location see Fig 15 otherwise direct dock SATA will not work CAUTION Blank modules or Dummy Carrier modules MUST be fitted to ALL unused bays there will be inadequate drive c
16. not remove the faulty PSU unless you have a re placement unit of the correct type ready for insertion the system must not be operated without both PSUs in place CAUTION To prevent overheating do not operate the enclosure with one PSU removed for more than 30 minutes As there should always be two power supply units installed the sys tem can continue working while replacing the faulty module 1 Make sure you identify the faulty PSU correctly from the two Fig 30 Removing a Power Supply Module PSUs installed The Module Fault LED on the faulty PSU will be illuminated Amber 2 Remove the power cables from the AC power source 3 Push the latch on the PSU handle to the right Fig 30 then grip the handle and pull the PSU out of the enclosure take care not to drop and lose the cable retaining spring CAUTION Do not remove covers from the PSU Danger of electric shock inside Return the PSU to your supplier for repair LaCie 12big Rack Serial User Manual 5 4 2 Installing a Power Supply Unit CAUTION Do not mix PSUs of different types or makes 1 Check for damage especially to the rear connector on the PSU CAUTION Handle the module carefully and avoid damaging the connector pins Do not install the module if any pins appear to be bent 2 Slide the module into the enclosure Fig 31 3 Push the module home A click should be heard as the handle latch engages 4 Connect the po
17. slide more than one enclo sure out of the rack at one time to avoid the danger of the rack top pling over Always remove all modules and drives to minimize weight before loading chassis into a rack When loading a rack with the units Foreword page 5 fill the rack from the bottom up and emply from the top down System must be operated with low pressure rear exhaust installation back pressure created by rack doors and obstacles not to exceed 5 pascals 0 5 mm water gauge The rack design should take into consideration the maximum oper ating ambient temperature for the unit which is 40 104 F when two power supply modules are fit ted The rack should have a safe elec trical distribution system must provide overcurrent protection for the enclosure and must not be overloaded by the total number of enclosures installed in the rack Consideration of the chassis name plate rating should be used when addressing these concerns The electrical distribution system must provide a reliable earth for each unit and the rack Each power supply in each enclo sure has an ground earth leakage current of 1 5 mA maximum at 60 Hz 264V per power supply The de sign of the electrical distribution sys tem must take into consideration the total ground earth leakage current from all the power supplies in all the enclosures The rack will require la belling with HIGH LEAKAGE CUR RENT Ground earth con
18. to aid the management of the 1 2big rack serial This host pc based software is a full featured graphical HTML based 4 N software suite designed to configure manage and monitor the La Cie 12big Rack Serial Module Storage Solution For further informa tion please refer to the Storview User Manual PSUO PSU Dual Fan Cooling Module VO Module 0 VO Module 1 1 3 Enclosure Components 1 3 1 Enclosure Chassis The chassis consists of a sheet metal enclosure assembly containing a Backplane printed circuit board PCB and module runner system The chassis front panel incorporates an integral Operator s Ops Panel The Backplane PCB provides logic level signal and low volt age power distribution paths Fig 04 and Fig 05 show front and rear views of a populated LaCie 12big Rack Serial chassis respectively The chassis is fitted with 19 inch Rack mounting features which enable it to be fitted to standard 19 inch racks and uses 2 EIA units of rack space i e 3 5 high The chassis assembly contains 12 drive bays at the front each of which accommodates the appropriate plug in drive carrier module The 12 drive bays are arranged in 3 rows of 4 drives At the rear the chassis assembly contains five plug in module bays to house two Power Supply modules Dual Fan Cooling Module and two modules which are fitted horizontally as shown in Fig 05 NOTE A drive bay i
19. 5 Thermal 37 43 6 Thermal 37 4 4 Dealing with Hardware 38 4 5 Continuous Operation During eee e ener 38 4 6 Module Firmware Upgrade 38 4 6 1 Module Firmware Upgrade Out of 38 4 6 2 Module Firmware Upgrade In 38 4 7 Drive Firmware Upgrades 38 5 Module Removal esee eee ee eene enne eene nenne tete nnne 39 NET 39 9 2 ESD PreGQutiOns tede de pa des ran seda at de edita Eo Re qub dits aud 39 5 3 Replacing a Mod le esserne CLE DEO D D DTE 39 5 4 Power Supply UNIS cL 40 5 4 1 Removing a Power Supply 40 5 4 2 Power Supply Uniti tete sro te tee red eme eR 41 5 5 Dual Fan Cooling 41 5 5 1 Removing a Dual Fan Cooling 41 5 5 2 Installing a Dual Fan Cooling 42 SM ex cM 42 5 6 Removing aw svo eL 42 LaCie 12big Rack Serial Table of Contents User Manual page 3 5
20. 62 installing anl O Module citis e rete e poo 43 5 7 Drive Garrier Module irc e ec Pe ee e 44 5 7 1 R moving a Drive Carrier Module csi cete tr eb e aee eet tees 44 5 7 2 Installirig a Drive Carrier Module etie reete ipei aet e Rete 44 57 241 Drive Carrier Configurafion titer eie s vec eade a e V ERES 44 5 7 3 Installation Proc dure cte sci eet ee ee Rev dete 45 5 7 4 Dummy Carrier Module 46 5 8 Replacement Parts and Ancillary Items 46 6 Technical Specifications 47 E E 47 47 63 Power 350W PSU etc die a irt I ee end 47 bA Power ete AE 48 6 5 VO Module Specification 48 6 6 Drive Carrier Module Specification reete eec E 48 6 7 Environmental Specificaliori YE 49 7 Standards amp 50 Zl Intemational Standards nicissaria 50 7 2 Potential for Radio Frequency eene 50 7 3 European Regulations uns coton 5 7 4 PSU Safety and Compliance 4 51 7 5 Gre 51 7 91
21. Additional Port IN OUT re served for future use SFF8088 connector 4 lane RS 232 Port 3 5in DIN connec tor serial cable connector for manufacturing diagnostics 1 SAS 4 lane 3 Cbit sec wide port Host connector 1 SAS 4 lane 3 Gbit sec wide port Expansion connector Technical Specifications page 48 6 6 Drive Carrier Module Specification IMPORTANT INFO Operating LaCie 12big Rack Serial enclo sures with non approved drives may invalidate the warranty Please contact your supplier for details of approved drives Module Dimensions Weight Operating Temperature Power Dissipation Height 1 06 27 05mm Width 4 19 106 55mm Depth 8 25 209 55mm 0 16 362 lb carrier 0 86 kg 1 91 w 750 GB drive installed 5 40 C when installed in a LaCie 12big Rack Serial system enclosure with dual Power Supply Modules 18 5 Watts maximum LaCie 12big Rack Serial Technical Specifications User Manual page 49 6 7 Environmental Specification Temperature Range Relative Humidity Max Wet Bulb Operational 5 C to 40 8 to 80 non condensing 23C Non Operational ESOC 8 to 80 non condensing DEG Storage 6 26068 8 to 80 non condensing DME Shipping 40 C to 60 C 5 to 100 non precipitating 29 C Airflow System must be operated with low pressure rear exhaust installation Back pressure created by rack doors and obstacles not to exce
22. FO in the event of a cooling fan failure the com plete Dual Fan Cooling Module must be replaced within 10 sec onds Troubleshooting amp Problem Solving page 38 4 6 I O Module Firmware Upgrade LaCie periodically issues updates to the Storage Enclosure Processor SEP firmware as part of a scheduled release package this code needs to be loaded onto each I O in the enclosure There are two ways to perform this upgrade one uses the diagnostic serial port on the LaCie 12big Rack Serial Out of Band and the other uses SCSI commands over the SAS topology In Band 4 6 1 Module Firmware Upgrade Out of Band This method uses a Host PC running a terminal application to download the firmware using an RS232 serial cable to connect to the I O module to be upgraded Instructions for this method are supplied with the upgrade package in the LaCie 12big Rack Serial Upgrade Procedure document 4 6 2 O Module Firmware Upgrade In Band This method uses the data path to transfer the firmware update to the LaCie 12big Rack Serial hence no extra cables should be re quired SCSI commands are issued to transfer the data blocks There are two methodologies the preferred method uses SES page OxOE download but a Write Buffer method is also available 4 7 Drive Firmware Upgrade CAUTION Upgrading firmware in SAS and SATA drives should only be performed by the most experienced users If firmware is in correct
23. Hardware Faults Ensure that you have obtained a replacement module of the same type before removing any faulty module CAUTION If your LaCie 12big Rack Serial is powered up and you remove any module replace it immediately If the enclosure is used with plug in modules Dummy Carriers or Blank modules missing for more than a few minutes the Enclosure can overheat causing power failure and data loss Such use will invalidate the warranty Replace a faulty drive with a drive of the same type and equal or greater capacity All drive bays must be fitted with a SAS SATA Drive Carrier or Dummy Carrier module in order to maintain a balanced air flow All of the supplied plug in power supply units electronics modules dummy carriers and blank modules must be in place for the air to flow correctly around the cabinet Please refer to 5 Module Removal amp Replacement for details of module removal replacement procedures 4 5 Continuous Operation During Replacement Depending on how the LaCie 12big Rack Serial is configured if a disk unit fails it can normally be replaced without interrupting the use of the system In addition each enclosure contains two PSUs either of which can maintain power and cooling to the subsystem while the other is re placed NOTE The PSU replacement time must be as short as possible 30 minutes as the enclosure is designed to operate with two PSUs installed IMPORTANT IN
24. LaCie 12big Rack Serial Table of Contents User Manual page 1 Table of Contents 15 Systemi OVervVIGW 6 1 1 LaCie 12big Rack Serial SAS 6 1 2 The Enclosure Gore 7 12 1 Th lencloswre As Supplied tob ter a de 7 1 2 1 1 Product Feature Codes tas 7 1 2 2 Drive Carrier Modules ii ttc ee ee d duane ue I e be Yr een 7 IDACEESODI TP E 8 1 2 4 StorView Storage Management Software eene 8 1 3 Enclosure Gomiponefis asset ER C dH EC Re REO e XR AGREE E ta ges tan ERE e dea 8 1 9 T Enclosure Chassis cox tta reete te eh EE ER UE RO de EN EYE dE 8 1 3 2 Operator s Panel uet 9 13 9 I 9 153 9 1 Alarms eer tette pas eo roce ga edat et eripe d 9 1 3 3 2 Audible ae eb e ea eL eei ed e edat 10 1 4 ThePlugsn Modu les ir rette eee tt tee Create tre ec but reads 10 LAT Dual Power Supply Operatl r erede re e eie eu dee e REX IRR 10 14 2 AC Power Supply CR 11 L43 Fan Cooling Module sr reete e eec re eee eoe e Pe n tdt 11 1 4 acl 12 WAS Drive Carrier Mod ule 13 VALS 1 Drive Status Indicators tei ae ete tne e e Reate ee hei n eH ds 13 1 4 5 2 Antisiamper Locks pie e te e RR E EN EE EH eve e e eus
25. PSU Safety Precautions The power cord cable on the power supply is used as the main discon nect device Ensure that the socket outlets are located near the equip ment and are easily accessible The equipment is designed to be op erated with two working Power Supply modules To prevent overheating do not op erate the enclosure with one power supply removed for more than 30 minutes Disconnect all supply power for complete isolation The power connection must always be disconnected prior to removal of the Power Supply module from the enclosure A safe electrical earth connection must be provided to the power cords Check the grounding of the enclosure before applying power Provide a suitable power source with electrical overload protection to meet the requirements laid down in the technical specification CAUTION Do not remove covers from the Power Supply module Danger of elec tric shock inside Return the Power Supply module to your supplier for repair CAUTION If this equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be impaired Rack System Precautions The following safety requirements must be considered when the enclosure is mount ed in a rack The rack design should incorporate stabilizing features suitable to pre vent the rack from tipping or being pushed over during installation or in normal use Do not
26. Rack Serial Components NOTE If only one module is installed then a Blank module must be fitted in the unused slot The module must be fitted in the slot designated I O Module O shown in Fig 05 and the Blank in Modulel where Module 0 is the lower slot and Module 1 the upper slot IMPORTANT INFO f only one I O module is fitted it MUST be installed in the Module O location see Fig 05 otherwise direct dock SATA will not work 1 2 1 1 Product Feature Codes Product feature codes have been assigned to various Enclosure con figurations and plug in modules as an aid to ordering information 1 2 2 Drive Carrier Modules Drive Carrier Modules and Dummy Carrier Modules must be or dered separately but may be included in the delivered enclosure A LaCie 12big Rack Serial should be fitted with Up to 12 Drive Carrier Modules See Fig 12 containing ei ther 3 0Gb s direct dock SAS disk drives 3 0Gb s direct dock SATA disk drives or 3 0Gb s Active Active SATA disk drives Dummy Carrier Modules which must be fitted in all unused drive bays to maintain airflow please refer to section 1 4 6 Dummy Carrier Modules LaCie 12big Rack Serial System Overview User Manual page 8 1 2 3 Cables g N All cables must be ordered separately 1 2 4 StorView Storage Management Software A GUI application StorView Storage Management software is ff available on CD
27. SI SPC Send and Receive diagnostics commands SES Status Pages O and 1 are read to determine the page information available and how to interpret it Page O has a list of supported SES pages Page 1 contains inquiry type data product strings etc and a list of the number and type of standard elements that are supported e g disk drive power supply SAS expander This information would normally be polled at start of day SES Status Page 2 is the main source of enclosure status in formation which would be regularly polled for example at 10 second intervals The type of information available would be disk drive pres ence and drive fault LED status PSU status fan status tem perature expander status SES Control Page 2 provides a mechanism for control of some of the enclosures resources for example turning the audible alarm on or blinking drive fault leds SES Status page provides additional information for ex ample drive SAS Addresses SES Status page OxOE provides a mechanism to download new firmware to the enclosure StorView uses SES as it s mechanism for obtaining Enclosure infor mation LaCie 12big Rack Serial User Manual Troubleshooting amp Problem Solving page 33 4 Troubleshooting amp Problem Solving 4 1 Overview The LaCie 12big Rack Serial includes a processor and associated monitoring and control logic to enable them to diagnose problems within the enclosure s po
28. and take a number of actions to ensure component temperatures are kept low and also to minimize acoustic noise Air flow is from front to rear of the enclosure Symptom Cause Action If the ambient air is cool below first stage in the thermal control process is for the 1 Check the installation for any airflow 25 and the fans are observed fans to automatically increase in speed when a thermal restrictions at either the front or rear to increase in speed then some threshold is reached This may be caused by higher am of the enclosure minimum gap of restriction on airflow may be bient temperatures in the local environment and may 25mm at the front and 50mm at the causing additional internal tem perfectly normal rear is recommended perature rise 2 Check for restrictions due to dust NOTE This threshold changes according to the number build up clean as appropriate NOTE This is not a fault condi drives and power supplies fitted tion 3 Check for excessive re circulation of heated air from rear to the front Use in a fully enclosed rack installation is not recommended 4 Reduce the ambient temperature LaCie 12big Rack Serial User Manual 4 3 5 Thermal Alarm Symptom n Ops Panel SYSTEM FAULT LED AMBER An AMBER LED on one or more Power Supply module Audible Alarm Sounding Air temperature exiting PSU above 55 4 3 6 Therma
29. big Rack Serial and highlights any critical co requisite requirements and good handling practices which we encourage you Cables Optional to follow so as to ensure that a successful installation is achieved in easiest manner Storage System CAUTION Ensure that you have fitted and checked a suitable anti static wrist or ankle strap and observe all conventional ESD precau tions when handling modules and components Avoid contact with Backplane components and module connectors etc 2 3 1 Preparation of Site and Host Server Before you begin make sure that the site where you intend to set up and use your LaCie 12big Rack Serial storage system has the inus Unvacking the Enc x 2 following Standard AC power from an independent source or a rack Power Distribution Unit with a UPS Universal Power Supply A host computer with the correct firmware BIOS and drivers Please contact your supplier for the correct software levels 2 3 2 Unpacking the Enclosure System The package contents and unpacking procedure are outlined in Fig 16 The Accessory Box contains the power cords and other ordered accessories NOTE The following accessories are optional and must be ordered separately Cables Rail Kits Software and documentation CD Before setting up your enclosure please ensure you have the following SAS HBA or motherboard with SAS HBA capability refer to your supp
30. d bays 1 4 1 Dual Power Supply Operation The LaCie 12big Rack Serial must always be operated with two PSUs fitted The two Power Supply modules operate together so that if one fails the other maintains the power supply and cooling while you replace the faulty unit NOTE Module replacement should only take a few minutes to per form but must be completed within 30 minutes from removal of the failed module to prevent overheating System Overview page 10 LaCie 12big Rack Serial System Overview User Manual page 11 1 4 2 AC Power Supply Two 100 240VAC 350W Power Supply Units Fig 07 are supplied mounted in the rear of the enclosure as part of the enclosure core product PSU voltage operating ranges are nominally 115V or 230VAC se lected automatically Two LEDs mounted on the rear panel of the PSU see Fig 07 indi cate the status of the module The LED states are defined in Table 04 Power Supply LEDs 1 4 3 Dual Fan Cooling Module The Dual Fan Cooling Module Fig 08 provides system cooling thermal monitoring and control functions Fig 07 Power Supply Unit System airflow is from front to rear of the enclosure Cooling air passes over drives and through the midplane to a central plenum The Dual Fan Cooling Module pulls air from the plenum and from the modules The 5 5 pull cooling air from the plenum at the rear of the enclosure NOTE The system must be operated with low pre
31. e state of the highest priority drive bay fault LED Please refer to notes in Table 08 Drive Carrier Module LED Functions for Drive Slot LED states NOTE See Table 09 Alarm States for descriptions of the audible alarms NOTE The Alarm pattern is a 1 second ON 1 second OFF sequence applied to all 12 Activity LEDs 3 6 4 O Module LEDs Each module incorporates two GREEN indicators LED Functions Status Activity LEDs Green ON Ready No Traffic Flashing Active Flashing All 1Hz Fault Condition or Re booting OFF Not Ready No Power Fault LED Amber ON Module Fault see Table 06 Ops Panel LED States OFF Module OK ID LED Green continued on the next page gt gt Operation page 30 REQUEST WARNING bit set in Enclosure element REQUEST FAILURE bit set in Enclosure element RQST IDENT bit set in Enclosure element LaCie 12big Rack Serial User Manual LED Functions Status ON Identifies specific module when module fault occurs see Table 06 Ops Panel LED States OFF Module OK All Activity LEDs flash synchronously 1Hz when there is a Fault con dition 3 6 5 Drive Carrier Module LEDs Disk drive status is monitored by a Green LED and an Amber LED mounted on the front of each Drive Carrier module providing the following indications Table 08 Drive Carrier Module LED Functions State SES Indications No drive fitted Drive Installed and operational
32. ed 5 pascals 0 5mm Water gaugel Altitude Operational to 3045 m 0 to 10 000ft Altitude Non Operational 305 to 12 192m 1000 to 40 0009 Shock Operational Vertical axis 5g peak 1 2 sine 10ms Shock Non Operational 30g 10ms 1 2 sine Vibration Operational 0 21grms 5 500 Hz Random Vibration Non Operational 1 04grms 2 200 Hz Random Vibration Relocation 0 3g 2 200 Hz sine Acoustics Sound Power Operating lt 58 dB LwA measured at 23 C Sound Pressure Operating lt 6 7 Bels LWA measured at 23 C Orientation amp Mounting 19 Rack mount 2EIA Units Rack Rails To fit 800mm depth Racks compliant with IEC 297 Rack Characteristics Back pressure not exceeding 5 pascals 0 5mm water gauge Safety amp Approvals E UL EMC EN55022 CISPR A FCC A NOTE For current Approvals please refer to the Product Data Sheet LaCie 12big Rack Serial Standards amp Regulations User Manual page 50 7 Standards amp Regulations 7 1 International Standards The LaCie 12big Rack Serial complies with the requirements of the following agencies and standards to EN60950 IEC 60950 UL 60950 1 cUL CE Mark Europe EN 55022 Class A FC USA Class A Fig 46 RS 1220 Chassis Agency Label VCCI Japan Class A 7 2 Potential for Radio Frequency Interference USA Federal Communications Commission FCC NOTE This equipment has been tested and found to comply with the limits for a class A di
33. g Rack Serial sys tem can be upgraded to a LaCie 12big Rack Serial system at a future date A Dual Controller system LaCie 12big Rack Serial will be fitted with 2 x I O Modules For information on removal replacement of plug in modules please refer to Chapter 5 Module Removal amp Replacement NOTE Replaceable parts and product feature codes are listed in section 5 8 Replacement Parts and Ancillary Items 2 5 1 Drive Slot Arrangement Each enclosure has 12 drives which are referenced by their loca tion as shown in Table 03 Drive Slot Arrangement Enclosure Front View Drives are numbered column row VE nt Enclosure Front View 29 sva Slat Arrannama Table 03 Drive Slot Arrangemer clo Column 1 2 2 4 3 A Row 1 Drive 1 Drive 2 Drive 3 Drive 4 2 Drive 5 Drive 6 Drive 7 Drive 8 3 Drive 9 Drive 10 Drive 11 Drive 12 The LaCie 12big Rack Serial system supports SAS and SATA drives However mixing of drive types within a single enclosure is not sup ported The enclosure has no restrictions on drive location Installation page 20 LaCie 12big Rack Serial User Manual 2 5 1 1 Drive Spindle Start Drive spindle start is automatically controlled via the modules controlling the power control circuit of the Backplane With two ac tive PSUs present all drives will start immediately only a single PSU is present then the system will start in two groups of 6 drives separated by a 12
34. gital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protec tion against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful in terference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits The supplier is not re sponsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equip ment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interfer ence received including interference that may cause undesired op eration LaCie 12big Rack Serial User Manual 7 3 European Regulations This equipment complies with European Regulations EN 55022 Class A Limits and Methods of Measurement of Radio Distur bance Characteri
35. he Ops Panel LEDs are shown in Fig 29 and defined in Table 06 Ops Panel LED States NOTE The Ops Panel is supplied as an integral part of the enclo sure core product and is not user replaceable Ops Panel LEDs Power On System Green Fault Amber Amber ON ON ON OFF ON ON ON Flashing Other Associated LEDs or Alarms Logical Box Fault Identify Amber Blue ON ON LaCie 12big Rack Se rial Activity LEDs flash any any any any Dual Fan Cooling Module Fault LED On Continuous beep any any Dual Fan Cooling Module Fault LED On Intermittent beep continued on the next page gt gt Operation page 28 Power On System Fault Logical Fault Box Identify State Description 50 54 Ops Panel power 5s test state Power On all functions good Dual Fan Failure Single Fan Failure LaCie 12big Rack Serial User Manual Ops Panel LEDs ON oOlolo o e Z ON ON ON LED Operation set via SES Control page 0x02 ON ON ON ON ON ON Flashing Flashing Flashing ON ON OFF OFF On Flashing Flashing any any any ON any any any any As per Drive Fault LED As per Drive Fault LED any OFF As per Drive Fault LED As per Drive Fault LED any any any any any any any any any any any any any any any any any any any Operation page 29 Other Assoc
36. iated State Description LEDs or Alarms PSU Module Fault 51 LED On Intermittent beep Intermittent beep SII Intermittent beep 51 Continuous 54 Continuous 54 None None LaCie 12big Rack Serial 54 Fault amp ID LEDs On Continuous beep LaCie 12big Rack Serial 51 Fault amp ID LEDs On Intermittent beep LaCie 12big Rack Serial 51 Fault amp ID LEDs On Intermittent beep Drive bay Fault LED Flash Drive bay Fault LED Flash Continuous beep S4 Intermittent beep Continuous beep continued on the next page gt gt Single PSU Failure PSU Removed Over or under Temperature Warning Over or under Temperature Critical Voltage Critical Drive Critical Drive Non critical module watchdog failure module soft or POST failure Other I O module fault Power On all functions good POST Fault bit set for any Array Device Element Other Array bits set for any Array Device Element bit set in Audible Alarm element INFO NON CRIT CRIT bits set in Audible Alarm element bit set in Audible Alarm element LaCie 12big Rack Serial User Manual LED Operation set via SES Control page 0x02 ON Flashing any any ON ON any any ON any any Flashing LaCie 12big Rack Serial fault LED is fitted this will be set for all the above conditions In addition this LEd will flash for an module soft failure Logical Fault LED will take th
37. ig 27 y Dual module Supports SAS or SATA drives Expansion up to 96 drives NOTE Direct dock SATA drives will not work with multiple host connections NOTE The middle port on the module is for future use 2 8 Grounding Checks Perform these checks to ensure that a safe grounding system is pro vided Ifa Rack Distribution System is being used Ensure power is removed from the rack Connect the LaCie 12big Rack Serial power cord to the rack distribution and the enclosure Ifa direct connection is made with the LaCie 12big Rack Serial power cord ensure that it is connected to the enclosure CAUTION Some electrical circuits could be damaged if exter signal cables or power control cables are present during the grounding checks Check for continuity between the earth pin of the IEC 320 connector on one of the Power Supply modules and any ex posed metal surface of the LaCie 12big Rack Serial LaCie 12big Rack Serial User Manual 2 9 Data Security Power down your host computer and all attached peripheral devices before beginning installation Each enclosure contains up to 12 removable disk drive mod ules Disk units are fragile Handle them with care and keep them away from strong magnetic fields All the supplied plug in modules dummy carriers and blank modules must be in place for the air to flow correctly around the enclosure and also
38. l Automatic mut ing will take place after two minutes if the mute switch is not manu ally operated When the alarm is muted it will continue to sound with 20 second beeps to indicate that a problem still exists it will be silenced when all problems are cleared Alarm Action Action with Mute State button pressed SO Normal Mode Silent Bleep twice Flash all LEDs for self test until error or pressed again S1 Fault Mode 1s on 1s Transition to S2 If mute off not pressed after 2 minutes automatically transition state 52 52 Remind Mode Intermit None tent Bleep 58 Mode Silent None only supported from SES S4 Critical Fault mode None Mute not active Continuous alarm 4 2 1 1 LED Test Mode The Alarm Mute push button can also be used to activate the self test feature for the LEDs on the Ops Panel The test is activated when you press the Mute push button while no faults are present While the test is running all LEDs will flash LaCie 12big Rack Serial User Manual 4 3 Troubleshooting The following sections describe problems with possible solutions which can occur with your LaCie 12big Rack Serial Enclosure 4 3 1 System Faults Symptom Cause 1 Module Fault LEDs il The ESI processor has detected an internal fault on one luminated Amber amp ID LEDs of the following modules PSU Cooling Module illuminated GREEN when there is a Fault condition 2 Audible Alarm sound NOTE See
39. l Faults Symptom il 2 ALL AMBER LEDs on the Ops Panel and drive bays illumi nated flash Audible Alarm sounds al most continuously and can not be muted Cause 1 If the internal temperature measured in the airflow through the enclosure exceeds a pre set threshold a thermal alarm will sound 2 Dual Fan Cooling Module failure Cause At a higher threshold than the Thermal Alarm this should already have been activated OR All fans have failed OR Only 1 fan operating and the internal temperature is 40 C or above Troubleshooting amp Problem Solving page 37 Action 1 Check temperature is below the upper 40 local ambient environment specification Check the installation for any airflow restrictions at either the front or rear of the enclosure A minimum gap of 25mm at the front and 50mm at the rear is recommended Check for restrictions due to dust build up clean as appropriate Check for excessive re circulation of heated air from rear to the front Use in a fully enclosed rack installation is not recommended If possible shutdown the enclosure and investigate the problem before continu ing Replace Dual Fan Cooling Module Action 18 2 Be 4 Switch Off immediately Check for airflow restrictions Check Power Supply module faults Check for excessive local temperatures LaCie 12big Rack Serial User Manual 4 4 Dealing with
40. l the latches engage automati cally Fig 38 3 Cam the module home by manually closing the latches see Fig 39 4 A click should be heard as the latches engage NOTE The module will take up to 1 minute to re initialize after re cabling d ig 38 Installing an Module step 2 Fig 39 Installing an Module step 3 LaCie 12big Rack Serial User Manual 5 7 Drive Carrier Module CAUTION Observe all conventional ESD precautions when han dling LaCie 12big Rack Serial modules and components Avoid contact with backplane components and module connectors etc 5 7 1 Removing a Drive Carrier Module CAUTION Drive spin down Damage can occur to a drive if it is removed while still spinning we recommend that you perform All steps of the following procedure to ensure that the drive has stopped prior to removal 1 Release the drive carrier handle by pressing the latch in the handle towards the right Fig 41 NOTE The anti tamper lock must be disengaged see Fig 40 2 Gently withdraw the carrier approximately 1 inch 25mm and wait 30 seconds 3 Withdraw the carrier from the drive bay Fig 42 5 7 2 Installing a Drive Carrier Module CAUTION AII drive bays must be fitted with Drive Carrier modules or Dummy Carrier modules to maintain a balanced air flow 5 7 2 1 Drive Carrier Configuration IMPORTANT INFO Before you install the Drive Carrier Modu
41. les in your LaCie 12big Rack Serial enclosure please refer to section 2 2 Planning Your Installation for system configuration information Module Removal amp Replacement page 44 Indicator Aperture UNLOCKED Anti Tamper Lock ig 40 Drive Anti tamper Lock Fig 41 Removing a Drive Carrier Module step 1 Fig 42 Removing a Drive Carrier Module step 3 LaCie 12big Rack Serial Module Removal amp Replacement User Manual page 45 5 7 3 Installation Procedure IMPORTANT INFO Ensure that the carrier is orientated so that the drive is uppermost and the handle opens from the left 1 Ensure that the anti tamper lock is disengaged see Fig 40 2 Release the drive carrier handle by pressing the latch in the handle towards the right Fig 43 and insert the carrier into the enclosure 3 Slide the carrier gently all the way into the enclosure until it is stopped by the camming lever on the right of the carrier Fig 44 Fig 43 Drive Carrier Module with Handle Released 4 Cam the carrier home the camming foot on the base of the carrier will engage into a slot in the enclosure Continue to push firmly until the handle fully engages A click should be heard as the latch engages and holds the handle closed Fig 40 CAUTION Ensure that the carriers are fully engaged in the enclo sure as shown in Fig 45 5 Carefully insert the ant tamper lock key provided into the cutout i
42. lier for the latest supported list Mini SAS to Host Cable Power Cord Rack Kit if installing within a rack Please refer to your supplier for a list of qualified accessories for use with the enclosure LaCie 12big Rack Serial User Manual 2 4 Installation Procedures 2 4 1 Special Tools and Equipment There are no special tools required but in order to complete the as sembly of some configurations you may need the following Torx Driver T10 tamper resistant black one of these should be included with your LaCie 12big Rack Serial for use with the drive locks Standard screwdrivers and wrenches 2 4 2 Rack Installation Pre Requisites The LaCie 12big Rack Serial is designed for installation into an in dustry standard 19 inch cabinet capable of holding the unit Minimum depth 700 mm from front flange to rear metalwork excludes rear cabling Weight up to 32kg dependent upon configuration per en closure Aminimum gap of 25mm linch clearance between the rack cover and front of drawer and 50mm 2 inches rear clear ance between rear of drawer and rear of rack is recommended in order to maintain the correct air flow around the enclosure The rack should present a maximum back pressure of 5 pas cals 0 5mm water gauge 2 4 2 1 Rack Mounting Rail Kit A set of mounting rails is available for use in 19 inch rack cabi nets Fig 17 These rails have been designed and tested to handle the
43. ly upgraded it could result in a drive becoming non func tional LaCie 12big Rack Serial User Manual 5 Module Removal amp Replacement 5 1 Overview In this chapter you are shown how to remove and replace a plug in module in your LaCie 12big Rack Serial enclosure IMPORTANT INFO The Ops Panel is an integral part of the enclosure assembly and can only be replaced with a replacement enclosure The enclosure should only be replaced by trained person nel 5 2 ESD Precautions CAUTION Fit and check a suitable anti static wrist or ankle strap and observe all conventional ESD precautions when handling LaCie 12big Rack Serial plug in modules and components Avoid contact with backplane components and module connectors etc 5 3 Replacing a Module CAUTION Whenever replacing a module NEVER leave an EMPTY space in the rear of the enclosure obtain a replacement before removing the faulty part Please refer to chapter 2 Installation for information on the initial installation of the plug in modules in the LaCie 12big Rack Serial enclosure CAUTION Observe all conventional ESD precautions when han dling LaCie 12big Rack Serial modules and components Avoid contact with Backplane components and module connectors etc Module Removal amp Replacement page 39 LaCie 12big Rack Serial Module Removal amp Replacement User Manual page 40 5 4 Power Supply Units 5 4 1 Removing a Power Supply Unit CAUTION Do
44. maximum enclosure weight and to ensure that multiple LaCie 12big Rack Serial may be installed without loss of space within the rack Use of other mounting hardware may cause some loss of rack space The rack mounting rail kit also incorporates a rear hold down mech anism to ensure shock and vibration immunity Please contact your supplier to ensure suitable mount rails are avail able for the rack you are using Installation page 17 Slide Screw x4 Slide Washer x4 Rear Rack Post Clamping Screws Rack Bracket ASM Remove this nut if installing into tapped Front Rack Post Front Rack Post Fig 17 Rack Mounting Rail Kit LaCie 12big Rack Serial User Manual 2 4 3 Rack Installation Procedure Please refer to the detail drawings supplied with the rack mounting rail kit for further information 2 4 3 1 Parts Checklist Rack Mounting Rail Kit 2 4 3 2 Installation Procedure 1 Remove the Rack Mounting Kit from the Accessories Box and check for damage 2 Attach left and right chassis slides to the enclosure sides using 8 M3 x 4 button head screws see Fig 18 3 Assemble the left and right chassis latches using the special chassis latch screws Ensure that the latch is orientated as shown in Fig 18 with the spring arm located against its stop On the right hand this is at the top on the left it is at the bottom 4 Assemble the left and right chassis latches using the special chassis latch screws
45. n a Blank module MUST be fitted in the unused slot there will be inadequate enclosure cooling if the slot is left open The following procedures apply to both the module and the Blank module 5 6 1 Removing an I O Module CAUTION Do not remove this module unless a replacement can be immediately added The system must not be run without all mod ules in place 1 Using two hands grasp each latch between the thumb and fore finger of each hand Squeeze thumb and forefinger together to release the latch 2 Pull the latches outward to cam the module out of the enclosure Fig 37 3 Grip the latch handles and withdraw the module Fig 35 Module Removal amp Replacement Fig 36 Removing an I O Module 2 page 42 LaCie 12big Rack Serial Module Removal amp Replacement User Manual page 43 5 6 2 Installing an Module IMPORTANT INFO If only one I O module is fitted it MUST be installed in the lower Slot O location see Fig 28 otherwise direct dock SATA will not work Squeeze two ends of latch together to release CAUTION EMC Precautions If passive copper cables are con Open nected the cable must not have a connection to a common ground earth point Position c Position 1 Check for damage especially to the interface connector do not install if the pins are bent 2 With the latches in the open position see Fig 37 slide the module into the enclosure unti
46. n the handle and rotate the key in a clockwise direction until the red indicator is visible in the aperture beside the key see Fig 40 Fig 45 Engaging a Drive Carrier Module in an Enclosure LaCie 12big Rack Serial User Manual 5 7 4 Dummy Carrier Module Removal Replacement Dummy Carrier modules are removed and replaced in the enclosure simply by pulling the module out of the enclosure or pushing it into place 5 8 Replacement Parts and Ancillary Items The following Field Replaceable Units FRUs are available for LaCie 12big Rack Serial Enclosure Platform Chassis including Backplane integrated Ops Panel and Dual Fan Cooling Module 350W AC Power Supply Module Blank Assembly Dual Fan Cooling Module Power Cords Country specific SAS Drive in Carrier Module SAS cables multiple type SATA Drive in Carrier Module Keys Anti tamper Lock for Drive Carrier modules Dummy Carrier Module All documentation Module NOTE Please contact your supplier for the latest list of available spare parts Module Removal amp Replacement page 46 LaCie 12big Rack Serial User Manual 6 Technical Specifications 6 1 Dimensions Table 16 Technical Specifications Dimer Enclosure Height Width across mounting flange Width across body of enclosure inches mm 3 46 87 9 19 83 17 6 447 Depth from flange to rear of enclosure 21 65 550 body Depth fr
47. nd related fault conditions Follow the procedure below to Power On the enclosure 1 Apply power to the enclosure Press the PSU switches to the ON position Both PSUs should be powered on together 2 All LEDs on the OPS Panel should be illuminated when the en closure power is activated 3 Power on the Host system s NOTE he alarm will beep momentarily at power on this is normal operation 4 Wait one minute before accessing the system s IMPORTANT INFO If power is lost for any reason on restoration of power the enclosure will re start automatically Ops Panel Drive 2 Orive 6 Drive 10 Dual Fan Cooling Module 4 Operation page 26 Drive 3 t Drive 7 f Drive 11 Driyp 12 Module 0 Module 1 LaCie 12big Rack Serial User Manual Operation page 27 3 3 Audible Alarm The enclosure subsystem includes an Audible Alarm which indicates when a fault state is present Please refer to section 4 2 Audible Alarm for further information 3 4 Starting the Drives Unless otherwise selected during installation with two active PSUs fitted all drives in the enclosure should immediately start their mo tors If this has not occurred one of the following conditions may exist There may be a power problem an alarm and power fault indication would normally be active If there is only one PSU present the drive motors will spin up in a delayed sequence i e t
48. nection essential before connecting supply The rack when configured with the enclosures must meet the safety re quirements of UL 60950 1 and IEC 60950 1 EN 60950 1 LaCie 12big Rack Serial System Overview User Manual page 6 1 System Overview 1 1 LaCie 12big Rack Serial SAS Enclosure The LaCie 12big Rack Serial Enclosure Platform is a 2U rack space disk drive enclosure housing twelve low profile 1 inch high 3 5 inch form factor disc drives which can be either 3 0Gb s direct dock SAS disk drives or 3 0Gb s direct dock SATA disk drives 3 0Gb s Active Active SATA disk drives The system will provide up to 12Tbytes of data storage per enclosure when 1Tb drives are installed Fig LaCie 12big Rack Serial Enclosure Front View Fig 02 LaCie 12big Rack Serial Enclosure Rear View LaCie 12big Rack Serial System Overview User Manual page 7 1 2 The Enclosure Core Product 1 2 1 The Enclosure As Supplied 5 cooing The LaCie 12big Rack Serial design concept is based an en closure subsystem together with a set of plug in modules and as supplied comprises Chassis and Backplane with integral front panel mounted Operator s Panel See Fig 06 Two plug in 100 240V AC 350W Power Supply Units PSUs see Fig 07 One plug in Dual Fan Cooling Module see Fig 08 One or two plug in modules See Fig 09 dependent on customer requirement Fig 03 LaCie 12big
49. o the fully home position and attach to the rack using the captive fasteners on the front flanges 4 4 Chassis Installation 2 4 4 1 Parts Check List Chassis complete with Backplane Ops Panel and all plug in modules installed Rack mounting thumbscrews 4 off 4 4 2 Procedure Fit the Rack Mounting Rail Kit in accordance with the mounting kit Installation procedure Check chassis for damage Slide the chassis assembly onto the rack rails until the front flanges engage on the rack Ensure the chassis is centrally located If in doubt about correct orientation the Operator s Panel should be on the left hand side of the enclosure Tighten the two mounting thumbscrews present on each chassis flange Installation page 19 Slide Screw x4 Slide Washer x4 Rear Rack Post Clamping Screws Rack Bracket ASM 5 Remove this nut if installing into tapped hole rack Square Hole Front Rack Post Fig 19 Rack Mounting Rail Kit Fig 20 Mounting the Enclosure into a Rack step 4 LaCie 12big Rack Serial User Manual 2 5 Module Installation The LaCie 12big Rack Serial is supplied fully populated with all plug in modules installed see Table 02 Enclosure System Configu ration for system configuration information A Single Controller system LaCie 12big Rack Serial will be fitted with 1 x Module in Module O location see Fig 28 and 1 x LRC Blank Assembly A LaCie 12bi
50. oken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their origi nal box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
51. om flange to maximum ex 22 72 SU tremity of enclosure rear hold down Depth from flange to furthest extremity 1 44 36 5 at front of unit It is recommended that a rack with a depth of no less than 700mm 27 55 inches is used with this product 6 2 Weight Table 17 Technical Specifications Maximum Configuration Empty Enclosure fable 18 Technical Specifications Voltage Range Frequency Inrush Current Power Factor Harmonics 6 3 AC Power 350W PSU 70 4lb 32k 19 816 9kg A 100 240 VAC Rated 50 60 Hz 30A 230VAC 70 98 Meets EN61000 3 2 Technical Specifications page 47 LaCie 12big Rack Serial User Manual 6 4 Power Consumption Power consumption of enclosure with twelve SAS drives running IO powered by a single PSU with extended power lead between PSU and IO Backplane and with two controllers installed at IDLE and ACTIVE operation Voltage Idle Average Rail 5V 16 8A 12V 12 8A Active Peak Average Peak 18 7A 15 1 18 2 14 9 23 0 6 5 I O Module Specification Dimensions internal Connectors refer to Fig 10 Attachment 103 mm x 267 mm 4 inches x 10 5 inches gt component board area 103 mm x 240 mm 4 inches x 9 5 inches 1 Host Expansion Port IN SFF8088 connector 4 lane NOTE Primary Port must be used first 1 Expansion Port OUT SFF8088 connector 4 lane 1
52. ooling if any are left open LaCie 12big Rack Serial Installation User Manual page 15 2 2 1 Enclosure Drive Bay Numbering Convention The enclosure drive bay numbering convention is shown in Fig 15 drive bay is defined as the space required to house a single 1 0 high 3 5 inch disc drive in its carrier module 2 2 2 Drive Carrier Configuration IMPORTANT INFO Before you begin installation you should become familiar with the configuration requirements of your LaCie 12big Rack Serial see Table 02 Enclosure System Configuration When planning your system configuration please remember that all LaCie 12big Rack Serial enclosure drive bays must be filled with either a Drive Carrier or Dummy Carrier module no bays should be left completely empty 2 2 3 Enclosure Expansion The LaCie 12big Rack Serial has been designed as stand alone and may used as expansion with other LaCie 12big Rack Serial or as expansion to the LaCie 12big rack Network Please refer to sec tion 2 7 Enclosure Configurations for details of enclosure expansion configurations LaCie 12big Rack Serial Installation User Manual page 16 2 3 Enclosure Installation Pre Requisites Rail Kit Optional CAUTION A LaCie 12big Rack Serial with all component parts installed is too heavy for a single person to safely install alone into CD a Rack cabinet The following procedures describe the installation Optional _ of a LaCie 12
53. s defined as the space required to house a single 1 0 high 3 5 inch disc drive in its carrier module shown in Fig 04 LaCie 12big Rack Serial User Manual 1 3 2 Operator s Panel The LaCie 12big Rack Serial front panel incorporates an Operator s Ops Panel with four LEDs see Fig 06 The Ops Panel provides the user with a high level indication of the operation of the Enclosure Please refer to Table 06 Ops Panel LED States for details of the LED status conditions CAUTION The Ops Panel is an integral part of the enclosure as sembly and can only be replaced as part of a replacement enclo sure Enclosure replacement must only be performed by trained person nel 1 3 3 Alarms 1 3 3 1 Visible Alarms The functional modules have associated status indicators LEDs The Ops Panel shows a consolidated status for all modules Ops Panel LEDs show constant Green or Blue for good or positive indication Constant or flashing Amber LEDs indicate there is a fault present within that module LED State Description Power On Constant green Good or positive indication System Overview page 9 Power On System Fault Logical Fault Box Identify System Fault Constant amber Indicates a problem with a Power Supply Cooling or module Refer to individual mod fault present ules that contain individual fault LEDs Please refer to section 3 6 Status Indicators LEDs for details
54. second delay 2 5 2 Engaging the Drive Carrier Anti tamper Locks The anti tamper locks are fitted in the drive carrier handles and are accessed through the small cutout in the latch section of the handle Drives are supplied with the locks set in the locked position 2 5 2 1 Activating the Locks 1 Rotate the torx driver provided in a clockwise direction until the indicator is visible in the aperture beside the key 2 Remove the key De activation is the reverse of this procedure that is rotate the torx driver in an anti clockwise direction until the indicator is no longer visible in the aperture beside the key NOTE A drive carrier cannot be installed if its anti tamper lock is activated outside the Enclosure Installation page 21 Indicator Aperture UNEOCKED Anti Tamper Lock LaCie 12big Rack Serial User Manual 2 6 Power Cord Connection Parts checklist Power cord to requisite local standards CAUTION Rack Installation The enclosures should be installed SECURELY in the rack before connecting to the power supply Dan ger of the enclosure moving and possibly slipping out of the rack unless secured 1 Attach the power cord to the Power Supply modules 2 Attach the power cord to the Power Distribution Unit Fig 23 in the rack or other power source CAUTION Before applying power carry out the grounding checks detailed in section 2 8 Grounding Checks
55. ssure rear exhaust installation back pressure created by rack doors and obstacles not to exceed 5 pascals 0 5mm water gauge An Amber FAULT LED is incorporated in the handle of the Dual Fan Cooling Module LED states are defined in section 3 6 2 Dual Fan Cooling Module LED IMPORTANT INFO Fan module replacement time must not ex Fig 08 Dual Fan Cooling Module ceed 10 seconds LaCie 12big Rack Serial User Manual 1 4 4 Module The LaCie 12big Rack Serial storage expansion subsystems include an enclosure with rear facing bays which house two SAS mod ules shown in Fig The plug in modules have been designed for integration into LaCie 12big Rack Serial storage subsystems utilizing SAS intercon nections with the host computer system Processors housed on the modules provide enclosure manage ment and interface to devices on the Backplane PSU module and Ops Panel to monitor internal functions These processors op erate in a master slave configuration to allow failover The enclosure may be configured with either 1 or 2 modules If only 1 module is fitted a blank module must be fitted in the unused bay The module incorporates LED indicators shown in Fig 10 and defined in 3 6 4 Module LEDs IMPORTANT INFO If only one module is to be fitted it MUST be installed in Module O location see Fig 05 otherwise direct dock SATA will not function NOTE The
56. stics of Information Technology Equipments and EN50082 1 Generic Immunity 7 4 PSU Safety and EMC Compliance UL 60950 IEC 60950 EN 60950 Safety Compliance CFR47 Part 15B Class A EN55022 EN55024 EMC Compliance 7 5 AC Power Cords 7 5 1 United States Must be NRTL LISTED National Recognized Test Laboratory e g UL Cord Type SV or SVT 18 AWG minimum 3 conductor 4 5 M max length Plug NEMA 5 15P grounding type attachment plug rated 120V 10A or IEC 320 C14 250V Socket IEC 320 13 250V 10A Standards amp Regulations page 51 7 5 2 Europe amp Others General requirements Table 2 Cord Type Harmonized HO5 VVF 3G1 0 Socket 320 GESTIS 2 5 0 VATI A IMPORTANT INFO The Plug and the complete power cord as sembly must meet the standards appropriate to the country and must have safety approvals acceptable in that country 7 6 Precautions The cable must not have connection to a common ground earth point 7 7 ESD Precautions CAUTION It is recommended that you fit and check a suitable anti static wrist or ankle strap and observe all conventional ESD pre cautions when handling LaCie 12big Rack Serial plug in modules and components Avoid contact with backplane components and module connectors etc 7 8 Recycling of Waste Electrical and Electronic Equipment WEEE At the end of the products life all scrap waste electrical and elec
57. to complete the internal circuitry If the subsystem is used with plug in modules dummy carriers or blank modules missing for more than a few minutes the enclosure can overheat causing power failure and data loss Such use may also invalidate the warranty If you remove any drive module you may lose data f you remove a drive module replace it immediately If the drive module is faulty replace it with one of the same type and capacity Ensure that all disk drives are removed from the enclosure before attempting to manhandle or move the rack installation Do not abandon your backup routines No system is com pletely infallible Installation page 25 LaCie 12big Rack Serial User Manual 3 Operation 3 1 Before You Begin Before powering up the LaCie 12big Rack Serial please ensure that all the modules are firmly seated in their correct bays see Fig 28 CAUTION The LaCie 12big Rack Serial must only be operated with two PSUs installed 3 2 Power On Power on the enclosure by connecting cables to the Power Distribu tion Unit PDU or powering on the PDU then power on the Host system CAUTION Do not operate this equipment until the ambient tem perature is within the specified operating range If the drives have been recently installed ensure they have had time to acclimatize be fore operating them NOTE Please refer to section Table 06 Ops Panel LED States for details of the Ops Panel LEDs a
58. wer cooling and drive systems If a fault is indicated on the Ops Panel please refer to Table 06 Ops Panel LED States 4 1 1 Troubleshooting with Storview The StorView Storage Management software can be used to select and determine whether a component or sub component is faulty This information can be displayed in one of two ways The Graphical View shows a real world representation of the enclosures and their components The Tree View shows a hierarchical view of the system using icons and text The quick way to get information on a component is simply to hover the mouse over it large tooltip will appear giving the relevant data 4 1 2 Initial Start up Problems 4 1 2 1 Faulty Connections First check that you have wired up the subsystem correctly Then if cords are missing or damaged plugs are incorrect cords are too short Call your supplier for a replacement 4 1 2 2 Alarm Sounds On Power Up Under normal conditions the alarm sounds on Power Up and clears after one second If the alarm does not clear please refer to section 4 2 Audible Alarm 4 1 2 3 Computer Doesn t Recognize the LaCie 12big Rack Serial 1 Check that the SAS interface cables from the LaCie 12big Rack Serial to the host computer are fitted correctly 2 Check that there is a valid SAS signal present at the con nector by observing the state of the LEDs A green LED indicates that the signal is present
59. wer supply cords to the power source and en gage the retaining spring NOTE The alarm will sound until the new PSU is operating cor rectly 5 5 Dual Fan Cooling Module 5 5 1 Removing a Dual Fan Cooling Module 1 Grasp latch Fig 32 between thumb and forefinger Squeeze thumb and forefinger together to release the latch NOTE The module should be orientated so that the handle is al ways at the bottom of the module 2 Pull the latch outward to cam the module out of the enclosure Fig 33 3 Withdraw the module Module Removal amp Replacement page 41 Fig 31 Inserting a Power Supply Module Squeeze two ends Open 5 2 of latch together Position 7 to release Closed Position Fig 32 Dual Fan Cooling Module Latch Fig 33 Removing a Dual Fan Cooling Module LaCie 12big Rack Serial User Manual 5 5 2 Installing a Dual Fan Cooling Module 1 Check for damage especially to the rear connector on the sup ply CAUTION Handle the module carefully and avoid damaging the connector pins Do not install the module if any pins appear to be bent 2 With the latch in the open position see Fig 32 slide the mod ule into the enclosure until the latch engages automatically see Fig 34 3 Cam the module home by manually closing the latch Fig 35 A click should be heard as the module latches engage 5 6 I O Module CAUTION If only one I O module is fitted the
60. wo groups of 6 drives separated by a 12 second delay 3 5 Power Down To power the Enclosure down remove power at the power source Press the PSU switches to the OFF position 3 6 Status Indicators LEDs Amber fault LEDs can indicate the following fault conditions Lit Solid critical fault Flashing non critical fault 3 6 1 Power Supply Unit LEDs The PSU incorporates 2 LEDs Under Normal conditions the Power On LED should be illumi nated constant GREEN problem is detected the Module Fault LED will be illumi nated constant AMBER The Power Supply module LED states are detailed in Table 04 Power Supply LEDs able 04 Power Supply LEDs Power On amp Module Fault OK Green Amber OFF OFP OFF ON ON OFF ON ON Status No AC power either PSU AC power this PSU only OR PSU Fault over temp over voltage over current PSU fan fail AC present PSU on and OK Fan Fault LaCie 12big Rack Serial User Manual 3 6 2 Dual Fan Cooling Module LED y An Amber FAULT LED is incorporated in the handle of the Dual Fan Cooling Module defined in Table 05 Dual Fan Cooling Module LED Status Module Fault Amber Enclosure Off qualified by OFF PSU and I O module OK LEDs Enclosure On Fan OK Both Fans Fail Single Fan Fail OFF ON Flashing 3 6 3 Ops Panel LEDs The Ops Panel displays the aggregated status of all the modules T
61. your host computer system and how to use and maintain the system Who should use this guide This user guide assumes that you have a working knowledge of the Fibre Channel Arbitrated Loop FC AL and SAS or SATA environments into which you are installing the LaCie 12big Rack Serial RAID and La Cie 12big Rack Serial expansion storage solutions If you do not have these skills or are not confident with the instructions in this guide request assistance to proceed with the installation LaCie 12big Rack Serial User Manual Safety Guidelines Safety All plug in modules are part of the fire en closure and must only be removed when a replacement can be immediately added The system must not be run without all modules in place Permanently unplug the unit if you think that it has become damaged in any way and before you move it A LaCie 12big Rack Serial can weigh up to 32kg 70 415 Do not try to lift it by yourself Do not lift A LaCie 12big Rack Se rial by the handles the plug in modules or those on the front of the enclosure they are not designed to support the weight of the enclosure In order to comply with applicable safety emission and thermal re quirements no covers should be re moved and all bays must be fitted with plug in modules Power Supply Safety LaCie 12big Rack Serials must only be oper ated from an AC power supply input voltage range of 100 to 120VAC or 200 to 240VAC AC
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