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Intermec CN3

1. fa Esc Enter T C 0 Erer u n oJ P aJr JOWA OOO Yz Enter Sa CN3e Alphanumeric Keypad The full alphabetic QWERTY keypad and the alphanumeric keypad are for applications that require primary input of alphabetic data This keypad also provides special characters numbers symbols and functions by pressing color coded key sequences 12 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 The large numeric keypads are for applications that require mainly numeric data These keypads also lets you enter special characters including the alphabet by pressing color coded key sequences The CN3e provides larger input keys better suited for blind entry or glove usage Using the Color Coded Keys Each keypad available for the CN3 provides color coded keys to let you access additional characters symbols and functions printed on the keypad overlay Once you understand how to use the color coded keys and key sequences you can access all of the additional features printed on the keypad overlay There are two color coded modifier keys on the numeric keypad the orange B key and the green C key The QWERTY and alphanumeric keypads have only the orange B color coded modifier key Using the Color Coded Keys You Want To Press Example Use an orange character B ke
2. i Tal 4 maataan doa e Tap List to toggle to detailed information showing what ping touched what host and the RTT Round Trip Time Configuring the Phone The CN3 supports two types of cellular phone technology e CDMA EV DO Rev 0 GSM EDGE With a radio module installed in the CN3 you can send and receive telephone calls as well as transmit data through wide area WAN cellular networks The CN3 provides a phone speaker microphone and speakerphone It also supports the use of a Bluetooth headset or hands free kit The factory default setting for the phone is disabled After you have turned on the phone and activated it you can customize the features of the phone and network settings For help refer to the online help on your CN3 Turning On the Phone Using the Wireless Manager 48 You can use the Wireless Manager application to turn on the phone if Microsoft Zero Configuration is enabled If you have Intermec Security enabled you cannot access the Wireless Manager For information on enabling and configuring Microsoft security see Selecting Microsoft as Your Security Choice on page 63 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 You can use the Wireless Manager to enable and disable Bluetooth Wi Fi and the phone if it is built into your CN3 To turn on the phone using the wireless manager 1 Tap Start gt Settings gt the Connec
3. CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 Checking the Status of Your Wireless Connection After you configure your wireless settings you can use iConnect to check the status of your connection You can also use iConnect to configure the network settings and test the connection of your CN3 against the network To check the status of your wireless connection 1 Tap the iConnect icon BS in the lower right corner of the Today screen 2 From the iConnect menu select Status gt Wireless The Wireless Status screen appears and checks the connection To configure the network settings e From the iConnect menu tap Tools gt Wireless Settings To test the connection of your CN3 against your network e From the iConnect menu select Tools gt Ping Test Viewing Detailed 802 11 Radio Connection Information Use the ISpyWiFi utility to view detailed information for your 802 11 radio connection You can also use ISpyWiFi to scan for access points in your network and ping for detailed information You start the ISpyWiFi utility using the iConnect application CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 43 Chapter 2 Connecting and Configuring the CN3 To start the ISpyWiFi utility 1 Tap the iConnect icon gt Status gt Wireless The Wireless Status Screen appears Wireless Status Wireless Enabled v3 4 0 71
4. Connecting and Configuring the CN3 Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA PSK Data Encryption automatically defaults to TKIP u FF WwW N 6 For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the CN3 internally converts it to a pre shared key This value must match the passphrase on the authenticator 7 Save your settings and exit Intermec Settings To configure 802 1x security with Microsoft security 1 Make sure the communications and radio parameters on your CN3 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose Open For Data Encryption choose WEP For 802 1X Authentication choose TLS or PEAP If you choose TLS on nu FPF WwW N a Select Properties and tap the Run App button The Auth Settings box appears b Tap the Select button c Select your certificate from the list and press Enter The User Logon dialog box appears d Enter a User Name and a Domain and press Enter CN3 Series Mobile Compu
5. Using the CN3 Understanding the Screen Icons Use the screen icons on the Navigation bar and the Command bar to see the battery status network connections and so on Some standard Microsoft icons are included in this table Computer Screen Icons Icon wl ct i mx e 41 gt tx Zes By Bt Description The battery is full The battery is low You need to replace or charge the battery very soon The battery is charging The volume is turned off To turn the volume back on tap this icon and choose your setting The computer is connected to the network The computer is not connected to the network The 802 11b g radio is connected to the wireless network The computer is connected through the USB port to your desktop PC The iConnect application icon Tap it to set up Ethernet or Wireless settings Aligning the Touch Screen If the touch screen does not respond when you tap it with the stylus you may need to calibrate the screen To calibrate the touch screen 1 Tap Start gt Settings gt the Systems tab gt Screen 2 Tap Align Screen and follow the instructions to align the screen 3 Tap ok CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 21 Chapter 1 Using the CN3 22 If the touch screen is so out of alignment that you cannot open the Start menu you may need to align the screen menu using only the keypad or as a last resort you can perform a clean boot For more
6. Connecting and Configuring the CN3 9 Tap the Advanced tab from the Connections screen and then tap Dialing Rules 4 Y 4x Dk Dialing Rules Settings To avoid creating a new connection for each location use dialing rules Use dialing rules Select where you are dialing from CHome Mobile O work 10 Select Use dialing rules tap OK at the dialog box and then tap Edit 11 Specify your current phone type and then tap ok until you exit and return to the Settings page Connecting to a Network With a RAS Account 54 Ifyou have access to a network at work you can send email messages view intranet pages synchronize your CN3 and possibly access the Internet Create a modem connection through a RAS Remote Access Server account Before you can create this modem connection your network administrator needs to set up a RAS account for you Your network administrator may also give you Virtual Private Network VPN settings Tap the Help icon at any time to view additional information for the wizard or the settings To connect to a private network 1 Tap Start gt Settings gt Connections CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 2 Under My Work Network tap Add a new modem connection Settings 4 46 1 43 Dk Connections B My ISP dd a new modem connection My Work
7. s Manual for Windows Mobile 5 0 A Specifications Appendix A Specifications Physical and Environmental Specifications 98 CN3 Physical Dimensions excluding overmold Length 16 0 cm 6 3 in Width 8 1 cm 3 2 in Height 3 3 cm 1 3 in with standard battery Weight Non WAN units 0 40 kg 14 oz WAN units w standard battery 0 43 to 0 45 kg 15 to 16 oz WAN units w extended battery 0 45 to 0 48 kg 16 to 17 oz CN3e Physical Dimensions excluding overmold Length 19 5 cm 7 7 in Width 8 1 cm 3 2 in Height 3 3 cm 1 3 in with extended battery Weight Non WAN units 0 48 to 0 51 kg 17 to 18 oz WAN units w extended battery 0 51 to 0 54 kg 18 to 19 oz Hardware Microprocessor Intel XScale PXA270 Application processor 520 MHz RAM Memory 128 MB RAM Persistent storage 128 MB NAND flash provides onboard non volatile storage Removable storage miniSD card slot user accessible Keypad numeric QWERTY CN3e 10 key CN3e numeric Scanner options EA11 EA11HD scan engine color camera Bluetooth QD ID B013037 Operating System Microsoft Windows Mobile 5 0 Standard Communications Ethernet Serial IRDA USB host USB client Bluetooth 802 11 b g 802 11 d GPRS CDMA CN3 only GPS CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Appendix A Specifications Touch Screen Specifications Transflective TFT QVGA color with touch panel 240 x 320 pixels
8. Appendix C Keypads and Keystrokes CN3 Auxiliary Keys and Special Characters continued To Enter Back Tab CapsLock Enter Frown OK Shift Smiley Space Numeric Keypad Alphanumeric Keypad B v B A N A N A N A N A B Z N A N A B gt B Shift Enter B 0 B P Shift B W Space CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 121 Appendix C Keypads and Keystrokes 122 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Index 124 Numerics 2D imager using to scan bar codes 802 1x security troubleshooting 89 A AC14 quad battery charger accessory described 102 accessories described 101 activating CDMA phone 49 Activation Wizard starting 50 ActiveSync using to install applications 72 AD10 single dock accessory described 102 AD11 multidock accessory described 102 AD12 charge only multidock accessory described 102 aligning screen 21 amber battery LED understanding 8 application developing for CN3 70 installing using ActiveSync 72 using SmartSystems Console 81 using SmartSystems Foundation 72 using the FTP server 74 using the SD card 74 with Wavelink Avalanche 75 launching automatically 77 stops responding troubleshooting 92 AR1 magnetic card reader accessory described 102 area imager improving performance 25 using to scan bar codes 24 audio features of CN3 16 authentication troubleshooting 802
9. Default Settings 111 Appendix B Default Settings 112 Funk Security Settings continued Funk Security Setting Network Type Channel SSID Power Mode 8021x Association Encryption Pre Shared Key Transmit Key Prompt for Credentials User Name User Password Inner Authentication TTLS Anonymous name Inner EAP Inner Authentication PEAP Subject Name Validate Server Certificate Server 1 Common Name Server 2 Common Name Mixed Cell CCKM Automatic PAC Provisioning Provisioning PAC Prompt Reprovisioning PAC Prompt PACManager Logging Radio Measurement Radio Enabled Default Value Infrastructure 3 INTERMEC Enabled Fast PSP None Open None Null Keyl Enable anonymous anonymous MS Chapv2 anonymous EAP MDS EAP MS Chapv2 Null No Null Null Off Off Off Off Off Null Off 0 Enable CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Ethernet Adapter Settings IP Settings DHCP DHCP Client Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS Certificates Settings Certificates Setting Import Root Certificates Import User Certificates Import Pac Files Ethernet Adapter IP Settings Ethernet Adapter IP Setting DHCP DHCP Client Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS PSK Settings PSK Setting Remote Connection Host IP Host Port CN3 Series Mobile Computer User s Manual for Windows Mobi
10. MDN 49 Mobile Network Code MNC 50 Mobile Station Identification Number MSIN 50 Mobile Station Identifier MSID 50 modem connecting through RAS 53 multidock accessory described 102 network connection icon 21 Network ID NID 50 Notification LED understanding 23 numeric keypad entering letters and symbols 14 illustrated 11 0 Object Store storing applications 71 operating system finding version 4 87 how to upgrade 78 specification 98 operating temperature 99 orange key using 13 orange LED understanding 23 p persistent storage manager how to upgrade 78 phone activating CDMA values 49 configuring 47 enhabling vibrate 18 making a call 51 turning on 48 using the features 16 physical specifications 98 pictures jpg storage location 27 Pictures amp Videos using to take pictures 27 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Power application using to check battery status 9 Power button understanding how to use 15 Power Profiler understanding 9 using 10 power specifications 99 Power Bluetooth setting 39 power managing 9 Predefined mode Intermec Settings 25 Printer Support InstallSelect component 77 private network connecting to with VPN server 55 problems troubleshooting 87 92 product support calling 86 Knowledge Central website 86 Q quad battery charger accessory 102 QWERTY keypad hidden characters 14 illustrated 11 R rain and dust resistance
11. The commands are grouped by function and reflect the organization of Intermec Settings For detailed information on most of the commands see the Intermec Computer Command Reference Manual P N 073529 available from the Intermec website at www intermec com Data Collection Data Collection Settings Data Collection Setting Enable scanner port Enable scanner auto detect Symbology Settings Symbology AustraliaPost Aztec BPO CanadaPost ChinaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128 GS1 128 DataMatrix Default Value Enable Enable Default Value Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Enable Enable CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Appendix B Default Settings Symbology Settings continued Symbology continued Default Value DutchPost Disable EAN UPC Enable UPC A UPCE EAN 8 EAN 13 EAN UCC Composite Disable GS1 DataBar Expanded Disable GS1 DataBar Limited Disable GS1 DataBar Omni Directional Disable Interleaved 2 of 5 Disable JapanPost Disable Matrix 2 of 5 Disable Maxicode Disable Micro PDF417 Disable MSI Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable Telepen Disable TLC 39 Disable CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 107 Appendix B Default Settings Symbology Opti
12. your access point user s manual Problems While Configuring 802 1x Security Problem The CN3 indicates that it is authenticated but it does not communicate with the host The CN3 does not appear to be authenticating and a network connection icon does not appear on the toolbar Solution Make sure the CN3 IP address host IP address subnet mask default router are configured for network The CN3 may not be communicating with the access point Make sure the CN3 network name matches the access point network name SSID 802 1x security network may not be active Make sure the server software is properly loaded and configured on the server PC See server software documentation for help CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 89 Chapter 4 Troubleshooting and Maintaining the CN3 Problems While Configuring 802 1x Security continued Problem A network connection icon appears in the toolbar but then disappears You are setting up multiple access points in a network with different SSIDs and the connection fails You are setting up multiple access points in a network with different SSIDs and the connection fails The CN3 indicates it is not authenticated You receive a message saying The server certificate has expired or your system date is incorrect after you perform a clean boot on the CN3 Solution The CN3 may not be communicating with the intended access poin
13. 0 0 0 ccc cc cece cc eee cc eens xi Related Documents 0 ccc cc ccc cece cee cece eee eee eee e ee eeeeeees xi Patent Information oreen ea Sos SATs eee as a an ees deaths xii 1 Using the CNS oxic a a Seo cae eee edit sea ete ed 1 Introducing the CN3 Mobile Computer maoa Er a a EIAN ETE eee eee 2 Finding the Software Build Versi ns 0 tr anre Ne NE eens 3 Using che Battery exo sunciesares aTe ots LGW SE ERA EE A eee EERE eles taps ope 4 Charging the Battery lt 64 rosera ka norii TA EENE ves ie dei eke sete ee 5 Removing and Installing the Battery 0 0c cece eee eee eee ee 5 Maximizing Battery Life 2 2005 ev opi agin as ie T Ea ATTA 7 Checking the Battery Status 00 c eee cece eee ees 8 Managing Power on the CN3 corpa 6 cen ene AA 9 Using the Keypad mkoni sr pecs gence Oe es ea es oe as Pepe Swe away Mews eens 11 Using the Color Coded Keys 0 cece cence ie ieri cence ed 13 Capitalizing Chatactets e e pea An APEE nantes Seedy ENE RAG aarp hoe 13 Entering Characters on the QWERTY Keypad 00 0 anier 14 Entering Characters on the Numeric Keypads 00 eee eee ee 14 Using the Power Button ss 02a43 tetas tet eee a Ge Bee ee es 15 Configuring the Backlight Settings 0 0 eee cece eens 15 Understanding the Audio Features 0 cece cece enn ences 16 Using the CN3 asa Cell Phone 0 cece ence eens 16 Adjusting the Volume
14. 1x 89 AutoRun dat 77 AutoRun exe 77 AV6 vehicle dock accessory described 102 AV9 vehicle dock accessory described 102 Avalanche Enabler InstallSelect component 77 using to remotely manage the CN3 75 backlight settings configuring 15 battery charging 5 description 4 icons illustrated 21 installing 5 internal backup 5 maximizing life 7 specifications 99 status LED 8 status checking 9 troubleshooting status LED 88 beeps three low troubleshooting 87 blue LED understanding 23 Bluetooth device addres 39 InstallSelect component 77 QD ID 98 Radio Hardware version 39 boot clean performing 94 cold performing 92 warm performing 92 c cab file using to install applications 70 calibrating screen 21 calling product support 86 camera cleaning window 95 using 26 capacitor internal super 5 Caps Lock enabling 14 card SD using to install applications 74 carriers supported 49 CDMA activation values table 49 carriers supported 49 phone activating 50 cell phone using CN3 16 charge only multidock accessory described 102 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Class of Device Bluetooth setting 39 clean boot performing 94 storing files to rebuild system 71 cleaning computer 95 CN3 features 3 cold boot performing 92 color coded keys locking and unlocking 13 using 13 communications standard 98 configuration default settings 106 115 configuration command
15. 99 RAM amount on CN3 3 RAS Remote Access Server account creating a model connection 53 reading distances scanner 100 Ready to Work indicator LED understanding 23 rear speaker locating 17 red battery LED understanding 8 regulatory approvals 100 reset performing 92 resource kits required software and hardware 70 smartsystems foundation 81 RFID settings default 109 S scanner settings default 108 scanner reading distances 100 scanning troubleshooting 91 92 Index screen aligning touch 21 cleaning 95 entering information with stylus 20 icons understanding 21 no response troubleshooting 88 specifications 19 99 Windows Mobile Today 19 Screen Off mode 15 SD card using to copy and install files 74 using to install applications 74 Service Programming Code SPC 49 settings default 106 115 SIM card inserting 51 single dock accessory 102 SmartSystems upgrading computer 81 SmartSystems Console using to install applications 72 SmartSystems Platform Bundle SSPB finding version 3 software version finding 3 software required for developing speakers locating 16 specifications Bluetooth QD ID 98 CN3 physical dimensions 98 CN3e physical dimensions 98 electrical 99 environmental 99 hardware 98 power 99 regulatory approvals 100 scanner reading distance 100 standard communications 98 touch screen 99 wireless LAN 99 specifications physical and environmental 98 SSPB finding version 3 upgradi
16. Disable Reader Model IP30 Trigger Management Disable Enable Logging Disable RFID Module Settings RFID Module Setting Default Value Tag Type EPC Class 1 Gen2 Dense Reader Mode Disable LBT Channel 5 LBT Scan Enable Enable Field Separator Space ID Report Enable No Tag Report Disable Report Timeout 0 ms Timeout Mode Disable ID Timeout 100 ms Antenna Timeout 50 ms ID Tries 3 Antenna Tries 3 Read Tries 3 Write Tries 3 Initialization Tries 1 Lock Tries 3 Select Tries 1 Unselect Tries 1 Initial Q 4 Field Strength dB 30 110 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 RFID Module Settings continued RFID Module Setting Session Enable Antenna Port 1 Enable Antenna Port 2 Enable Antenna Port 3 Enable Antenna Port 4 Communications Communications Settings Communications Setting Device Name Bluetooth Settings Bluetooth Setting Bluetooth Power Bluetooth Discoverable Bluetooth Connectable 802 11 Radio Settings 802 11 Radio Setting Security Choice Allow Security Changes Radio Measurement Radio Enabled Funk Security Settings Funk Security Setting Active Profile Profile Label CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Default Value 2 Enable Disable Disable Disable Default Value CN3 Default Value Off Disable Disable Default Value Funk Security Enable 0 Enable Default Value 1 Profile_1 Appendix B
17. Mac Address 00 0f b3 f8 6c b0 Associated 00 20 e0 96 9b 8b X Invalid IP Address X Ping Status 2 Tap the Advanced button The ISpyWiFi utility starts iSpy WiFi 4 Yi 4x ok WIFI NIC Unavailable MAC os IP a Status Channel Association Encrypt Power Antenna RF Tx Power RSSI Link dhcp v1 1 14 WiFi Scan Supplicant Ping ce 1Spy WiFi To view the ISpyWiFi tab e Tap the ISpyWiFi tab The ISpyWiFi tab contains network interface configuration access point and radio frequency information 44 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 Use the following table to understand the ISpyWiFi information Understanding the ISpyWiFi Tab Setting BCMCFI MAC IP DHCP IP static Status Channel ESSID BSSID Association Encrypt Power Antenna TX Power RSSI Link Description A WLAN adapter and its associated driver version The client radio MAC address The IP address of the client radio if using DHCP The IP address of the client radio if using a static IP address Shows whether the radio is associated with the access point The channel on which the radio is communicating with the access point The text SSID for your network The MAC address of the access point that the client radio is communicating with Shows the type of association Open WPA WPA PSK
18. Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssLorg This product includes cryptographic software written by Eric Young EAY cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty fi CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Document Change Record This page records changes to this document The document was originally released as Revision 001 Version Number 008 007 006 005 004 003 002 Date 10 2011 4 2009 1 2008 10 2007 7 2007 4 2007 01 2007 Description of Change Revised to correct th
19. Mobile 5 0 25 Chapter 1 Using the CN3 e Choose a Predefined mode in Intermec Settings a Tap Start gt Settings gt the System tab gt Intermec Settings b Tap Data Collection gt Internal Scanner gt Imager Settings gt Predefined Modes and then select one of these options Predefined Mode 1D 1D and 2D Standard 1D and 2D Bright Environment 1D and 2D Reflective Surface Custom Using the Color Camera Select if You Are Scanning Only 1D labels All types of bar code labels In high ambient light such as outdoors in the sunshine Glossy labels In conditions that require customized settings For more information about these settings commands and parameters see the Intermec Computer Command Reference Manual available from the Intermec website at www intermec com The color camera with flash is an optional feature that is factory installed into the upper back of the CN3 as shown in the following illustration Color camera Flash Color Camera and Flash Gu Wess O 26 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 If you have the color camera option you cannot have the area imager option because they occupy the same space You can take photos in either high resolution or compressed format with resolutions up to 1280 x 1024 pixels on the 1 3 megapixel camera or 1600 x 1200 pixels on the 2 0 megapixel camera W
20. Remaining Storage Load Memory Load Core Messaging Service Core Messaging Service Settings Core Messaging Service Setting Associated Server IP Server Name Keep Alive Ping Interval CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Appendix B Default Settings Default Value 2 min 1 min Disable Disable Default Value 1 min 10 10 90 90 Default Value Null INTERMEC 30s 115 Appendix B Default Settings 116 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 C Keypads and Keystrokes Appendix C Keypads and Keystrokes Standard Characters 118 Use the following tables to learn how to enter standard and other available characters and functions with the keypad If there is no sequence of keystrokes for a particular character or function it is only available through the soft input panel SIP which can be accessed by tapping the keyboard icon on the touch screen CN3 Alphanumeric Characters To Enter Numeric Keypad Alphanumeric Keypad a C 2 A b C 2 2 B c C 2 2 2 C d C 3 D e C 3 3 E f C 3 3 3 F g C 4 G h C 4 4 H i C 4 4 4 1 j C 5 D k C 5 5 K l C 5 5 5 L m C 6 M n C 6 6 N o C 6 6 6 O P C 7 P q C 7 7 Q r C 7 7 7 R s C 7 7 7 7 S t C 8 T u C 8 8 U v C 8 8 8 V w C 9 W x C 9 9 x CN3 Series Mob
21. Tap Start gt Internet Explorer e D 4 X ef fle windows ITCdefault htm Je Internet Explorer Microsoft Internet Explorer Mobile W ame Tap below to visit these sites or here to learn about connecting to the Internet Satermec Favorites E Menu 2 Tap the Intermec logo The Intermec page appears and displays the software build information Using the Battery A Warning Caution The CN3 uses an AB8 AB9 AB15 or AB16 Lithium ion Li ion battery as its main power source The CN3e uses an AB9 or AB16 extended battery for the main power source Standard batteries have 8 1 Watt hours capacity and extended batteries have 14 8 Watt hours capacity You must fully charge the battery before you can use the CN3 If you suspend the CN3 before changing the battery an internal super capacitor maintains your status memory and real time clock for approximately 5 minutes The battery used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it If you fail to replace the low battery immediately you may lose important data or applications CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 Note If the CN3 is not on external power and you remove the battery om pack it goes into Suspend mode Dispose of used batteries promptly Keep away from
22. Tap ok to close the Caution dialog box Install Select a Yi dx X hecked files will be installed Data Collection amp Intermec Settings Funk Wireless Security Printer Support Avalanche Enabler Intermec DHCP Client Bluetooth IDLRuntime Power Profiler GPS Applet Additional Files a A KEKHKKHKKHKO0UNKK CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 3 Developing and Installing Applications 5 Clear the check box of any components you do not want installed after a clean boot By default components already installed on the computer are automatically checked to be installed again after you perform a clean boot 6 Tap Apply to initiate the clean boot and install only the files that are selected 7 Tap Yes to continue with the clean boot The computer performs a clean boot and restarts with all of the checked components installed Understanding the InstallSelect Software Components Component Name Description Data Collection amp Data collection and Intermec Settings Also includes on unit SDK Intermec Settings libraries If you disable this cab file you cannot scan or collect data on the device and you cannot use Intermec Settings Funk Wireless Security Intermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft Printer Support Provides Intermec printer drive
23. Up GPS on Your CN3 If your CN3 comes equipped with an integrated Global Positioning System GPS receiver it can deliver standards based National Marine Electronics Association NMEA data strings to GPS applications However Intermec recommends that you use the GPS Intermediate Driver GPSID instead of directly accessing the GPS hardware The GPSID is a Microsoft software component that interacts between applications and the GPS hardware Using the GPSID allows Intermec support for Extended Ephemeris which enhances GPS performance by e reducing the amount of time it takes your GPS receiver to acquire a fix e eliminating the need to obtain precise satellite data information g P from the GPS satellites CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 29 Chapter 1 Using the CN3 As a Microsoft software component the GPSID also provides these benefits e Itallows multiple applications to simultaneously access the GPS data stream It provides access to GPS data without requiring applications to recognize and parse NMEA syntax Using the GPSID Installed on the CN3 To use the GPSID installed on your CN3 you need to configure the GPSID settings To configure your GPSID settings 1 Tap Start gt Settings gt the System tab 2 Tap GPS The GPS Settings screen appears Settings GPS Settings Choose the port that programs will use to obtain GPS data Any program that uses GPS will nee
24. WPA2 or Network EAP Shows potential encryption for the association CAM Constantly Awake Mode or FAST PSP Power Save Poll Diversity multiple antennas Primary one antenna Transmit power level in milliwatts mW The Received Signal Strength Indicator The closer to zero the better for this indicator The data rate at which the radios are communicating Use the WiFi Scan tab to scan your network and bring back information about any access points with which you can communicate To use the WiFi Scan tab 1 Tap the WiFi Scan tab 2 Tap the Scan button 3 Tap any of the columns to sort in ascending or descending order CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 45 Chapter 2 Connecting and Configuring the CN3 Use the Supplicant tab to view information on security and authentication settings that you have configured on the CN3 ISpy WiFi 4 H 4 ok Services Status ON Authentication State disconnected Authentication unknown Supplicant Events Configure Reconnect Clear Events Profile Intermec Supplicant Version 2 01 00 0183 1Spy WiFi WiFi Scan Supplicant Ping amp The Supplicant Tab To use the Supplicant tab e Tap Configure Profile to launch the Profile Wizard and configure 802 11 options e Tap Reconnect to disassociate the radio momentarily dropping its connection The radio then reassociates and reauthenticates but does not do anythi
25. e Ifyou have a simple application you may only need to deliver the exe file 70 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 3 Developing and Installing Applications e You can copy a directory structure that contains the application supporting files DLLs images and data files Intermec recommends using cab files to install your applications The mobile computer uses standard Windows Mobile cab files and will install third party cab files You can have your cab files place your application in any of these memory locations on the mobile computer e The Object Store or the Flash File Store The Object Store is a DiskOnChip flash that looks like a disk The Flash File Store is an area of storage which is embedded in a section of the system flash memory This storage is not erased during a reset although it might be erased during the reflashing process In addition to storing applications and data files you have the option to store persistent registry information to the Flash File Store region e The optional miniSD card If you are using a miniSD card this should be the primary location to place application installation files The miniSD card creates the Storage Card folder on the CN3 e The non volatile Flash File Store region of the storage Use the small non volatile Flash File Store region to hold cab files that rebuild the system at clean boot or install applications from a cab file in
26. information about performing a clean boot see Clean Booting the CN3 on page 94 To align the touch screen using the keypad 1 2 3 4 5 n Press the Windows button on the upper left of the keypad Press the Down button to select Settings Press Enter Press the Tab button until the Settings tabs are highlighted Press the Right Arrow button to select the System tab on some keypads this will be the orange button and down button Press tab until the Screen icon is highlighted 7 Tab to Align Screen and press Enter follow the instructions to align the screen Tap ok CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 Understanding the Status LEDs The status LEDs above the display show the following information Good Read LED and Intermec Ready to Work indicator Notification LED Battery status LED NN T ETA ee O Understanding the LEDs LED Color Description Notification Orange The CN3 is notifying you of a pending alarm or message For more information on the Battery Status LED see Understanding the Battery Status LED on page 8 Good Read Green The CN3 has successfully decoded a bar code Ready to Work Blue The CN3 is suspending or resuming with the indicator display turned off Blinking You have successfully loaded and activated blue TE 2000 The TE 2000 application is loaded but is inactive Off The TE 2000 application is missi
27. s Manual for Windows Mobile 5 0 Chapter 3 Developing and Installing Applications Upgrading the CN3 Using SmartSystems Foundation You can use the SmartSystems Foundation application from Intermec to perform operating system upgrades on your CN3 SmartSystems client is installed on your CN3 which means it is SmartSystems enabled The console is part of SmartSystems Foundation which you can download from www intermec com SmartSystems When you upgrade the operating system you erase the current configuration and replace it with the new default configuration You will need to reset the network parameters on the CN3 to reestablish communications with other devices in the network In other words if you upgrade the operating system and the default registry from the operating system has changed the registry is rolled back to the new default When you upgrade your CN3 you are updating the operating system OS and the SmartSystems Platform Bundle SSPB files The SSPB files are stored on the Flash File Store and deliver Intermec Value Add IVA functionality such as data collection configuration and wireless security As new features are added to these components you can upgrade your SSPB files without needing to upgrade the operating system Similarly features added to the operating system do not affect the functionality of the SSPB and you can choose to upgrade only the operating system If you choose to update only the opera
28. s Manual for Windows Mobile 5 0 flatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2011 Intermec Technologies Corporation All rights reserved CN3 Mobile Computer User s Manual for Windows Mobile 5 0 P N 935 003 008
29. screen appears 3 Tap the Advanced tab 4 Select the Enable extended ephemeris check box 5 Tap ok Learning About Additional GPS Options for the CN3 Intermec provides enhanced feature support for the Extended Ephemeris data capability For the latest Extended Ephemeris data files and other CN3 downloads visit the CN3 downloads page on the Intermec website at www intermec com For more information about programming for Extended Ephemeris GPS visit the Intermec Developer Library at www intermec com idl 32 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 2 Connecting and Configuring the CN3 Use this chapter to understand how to configure the CN3 to communicate in your network This chapter contains these topics e Connecting to a PC e Configuring the CN3 Parameters e Configuring Local Area Networks Configuring the Phone Connecting to an ISP Connecting to a Network With a RAS Account Connecting to a Network with a VPN Server Configuring Wireless Security Chapter 2 Connecting and Configuring the CN3 Connecting to a PC You can use Microsoft ActiveSync to establish a connection between your CN3 and PC ActiveSync lets you transfer files synchronize files remotely debug and perform other device management activities ActiveSync is a free application available from the Microsoft website To establish an ActiveSync partnership between your CN3 and PC you need to physically connect your CN3 to y
30. storing the CN3 for a few days like than a day over the weekend install the charged battery or attach the CN3 to a power source If you are storing the CN3 for longer remove and charge the battery then store both the battery and the CN3 in a cool location If the battery in storage is not used in several months you should recharge the battery to keep it at its performance peak CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 7 Chapter 1 Using the CN3 Battery Conservation Tips continued When You Want To Do This to Save Battery Power Store the battery outside Store the batteries in a charger the CN3 Checking the Battery Status The Battery Status LED above your CN3 display as shown in the following illustration indicates the status of your battery See the following table to understand the meanings of the lights emitted from the LED Good Read LED and Intermec Ready to Work indicator Notification LED Battery status LED N 9 e wakes Understanding the Battery Status LED Battery Status Description Steady green The battery is more than 95 charged and CN3 is on a charger Blinking red The battery is low CN3 goes into Suspend mode Charge or replace the battery Steady red and the CN3 is The battery is charging attached to external power Steady red and the CN3 isnot The software is not working properly attached to external power Steady amber The battery is missing or i
31. symbologies composite and postal codes It also supports omni directional 360 scanning where you can position the CN3 in any orientation to scan a bar code label Using the 2D imager is like taking a picture with a digital camera 24 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 Scan button Locating the Imager and the Scan Button Note There is also one scan button on the front of the CN3 and two log scan buttons on the front of the CN3e To use the area imager 1 Press the power button to turn on the CN3 point the scanner window a few inches from the bar code label and hold steady 2 Press the Scan button and center the red aiming beam over the bar code label The aiming beam is smaller when the imager is closer to the bar code and larger when it is further away 3 When a bar code label is successfully read a high beep is emitted and the Good Read LED lights briefly Release the Scan button Improving the Performance of the Area Imager If you experience problems scanning a bar code with the 2D imager try following some of these tips to improve the performance of your imager e Keep your hand as steady as possible while scanning a label e Position the imager as close to the bar code as possible while still being able to capture the entire bar code e Enable only the bar codes that you need to use every day CN3 Series Mobile Computer User s Manual for Windows
32. tab gt Wireless Scanning y Wireless Scanners 7 32 Welcome this wizard manages Bluetooth scanner connections on this device Cancel 2 Follow the onscreen instructions to connect to a wireless scanner Configuring Bluetooth Communications for Wireless Printing To configure your CN3 for Bluetooth wireless printing you need to e make sure Bluetooth power is on For help see the procedure in Configuring Bluetooth Communications on page 38 e create an application that opens the wireless printing COM port on your CN3 For help see the Bluetooth Resource Kit part of the Intermec Developer Library IDL available from the Intermec website at www intermec com idl e select the current wireless printer on the CN3 For help see the next procedure 40 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 To select the current wireless printer 1 Select Start gt Settings gt the System tab gt Wireless Printing Wireless Printing 4 4 7 36 Current Printer None set Set Different Printer f st 2 Tap Search to find a printer or tap Manual to enter a device address Follow the onscreen instructions to select the current wireless printer 3 Optional Tap Print Test Page The printer prints out the test page Note You can also print wirelessly using Microsoft APIs with K Bl
33. the CN3 5 Continue to hold the Power button and both buttons on the left side until a Warning message appears on the display 6 Release the Power button and both buttons on the left side read the message and press either button on the right side to continue 7 Wait for the CN3 to load files from the miniSD card Note You can also clean boot the CN3 using the SmartSystems console To clean boot the CN3 using the SmartSystems Console right click on the CN3 and select Intermec Power Tools gt Clean Boot Device Cleaning the CN3 Caution To keep the CN3 in good working order you may need to clean the imager window color camera window and the touch screen Clean the windows and the touch screen as often as needed for the environment in which you are using the CN3 To clean the CN3 use a solution of ammonia and water There are no user serviceable parts inside the CN3 Opening the CN3 will void the warranty and may cause damage to the internal components To clean the imager window camera window and touch screen 1 Press the Power button to suspend the CN3 2 Dip aclean cloth towel in the ammonia solution and wring out the excess 3 Wipe off the imager window camera lens and flash area Do not allow any abrasive material to touch these surfaces 4 Wipe dry CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 95 Chapter 4 Troubleshooting and Maintaining the CN3 96 CN3 Series Mobile Computer User
34. the activation process the settings you enter are permanently stored in the CDMA module Changing the OS or SSPB loads will not affect any of the settings or activation parameters stored in the WAN modem To start the Activation Wizard 1 Tap Start gt Phone from the Today screen 2 Inthe Phone application tap Menu gt Activation Wizard from the bottom of the screen CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 51 Chapter 2 Connecting and Configuring the CN3 Activating the GSM EDGE Phone You use a SIM card to activate the GSM EDGE phone on the CN3 You can purchase the SIM card from your network provider You insert the SIM card in the miniSD SIM door in the back of the CN3 For more information please contact your local Intermec representative To insert the SIM card 1 Press the Power button to suspend the CN3 and then remove the battery pack from the back of the CN3 2 Remove the two screws from the miniSD SIM door 3 Lift the door and insert the SIM card into the card slot with the metal contacts facing outward 4 Close the miniSD SIM door and insert the two screws Tighten the screws to 1 5 in lbs torque 5 Replace the battery pack The CN3 cold boots and you can start using your phone Making a Phone Call After you activate your phone you are ready to start making phone calls To make a phone call 1 Tap Start gt Phone 2 Tap the keys to enter the telephone number you want t
35. to identify and understand dangers warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment Warning A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec website at www intermec com and click Support gt Returns and Repairs gt Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 ix Before You Begin Web Support Visit the Intermec website at www intermec com to download our current manuals in PDF To order printed versions of the Intermec manuals contact your l
36. 1 Use the multidock to hold up to four CN3s with batteries installed The multidock charges the batteries and provides power and Ethernet connections to each CN3 AD12 Charge Only Multidock P N 875 026 002 Use the charge only multidock to hold up to four CN3s with batteries installed charge batteries and provide power to CN3s AV6 Vehicle Dock P N 871 027 001 Use the vehicle dock to hold and charge the CN3 while using it ona vehicle AVS Vehicle Dock P N 871 027 101 Use the vehicle dock to hold and charge the CN3e while using it on a vehicle AR1 Magnetic Card Reader P N 850 557 001 The magnetic card reader provides magnetic stripe reading capability to the CN3 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Appendix A Specifications CN3 Scan Handle P N 203 839 001 Use the scan handle to provide better ergonomics for higher volume scanning applications CN3 Vehicle Battery Adapter P N 852 066 001 Use this accessory o charge your CN3 in your vehicle CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 103 Appendix A Specifications 104 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Default Settings Appendix B Default Settings Default Configuration 106 The following tables list the default values of the configuration commands supported on the CN3 If you restore the CN3 to factory default settings the CN3 uses these values
37. 20 pixel QVGA transflective TFT LCD 64K color display e The Navigation bar displays the Start flag the Connectivity icon the Volume icon and the time and next appointment e The Today screen displays shortcuts to some of the applications installed on the CN3 and important information for the day e The Command bar displays the onscreen keyboard icon Windows Mobile 5 0 links and icons to any applications that are running but are hidden from view CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 19 Chapter 1 Using the CN3 Start Monday A J March 16 2009 Navigation bar Tap here to set owner inrormebion No unread messages Today screen EF No upcoming appointments n Device unlocked E Command bar Contacts a The Windows Mobile Today Screen Using the Stylus Your computer has a stylus for selecting items and entering information on the touch screen Functions You Can Perform With the Stylus Action Description Tap Touch the screen once with the stylus to select options open or close applications or launch menus from the Command bar Drag Hold the stylus on the screen and drag across the screen to select text and images Tapandhold Tap and hold the stylus on an item to see a menu of actions available for that item On the pop up menu that appears tap the action you want to perform 20 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1
38. 8 9 cm 3 5 in diagonal active area 5 level LED backlight control with settings Electrical Specifications External charge power 5 V 5 3 5 A max 18 W max Environmental Operating temperature 10 C to 50 C 14 F to 122 F CN3 20 C to 60 C 4 F to 140 F CN3e Storage temperature 20 C to 70 C 4 F to 158 F Humidity 5 to 95 non condensing Rain and dust resistance IP54 compliant Drop specifications Multiple 1 5 m 5 ft drops to steel or concrete Power Specifications Battery type Rechargeable Lithium Ion Li ion batteries AB8 3 7 VDC 2 2 Ah ABO 3 7 VDC 4 0 Ah Recharge time 5 hours or less Recharge temperature 0 C to 40 C 32 F to 104 F Battery capacity AB8 AB15 8 1 Watt hours AB9 AB16 AB28 14 8 Watt hours Backup battery Super capacitor supplies 5 minutes bridge time Wireless LAN Standards compliant IEEE 802 11g 2 4 GHz OFDM IEEE 802 11 b 2 4 GHz DSSS Data rates Up to 54 Mbps for 802 11g Up to 11 Mbps for 802 11b Radio power output 100 mW Security WEP WPA 802 111 802 1x EAP TLS TTLS LEAP PEAP EAP FAST Certifications Wi Fi WPA WPA2 Cisco Compatible Extensions CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 99 Appendix A Specifications Regulatory Approvals UL and cUL Listed UL60950 and UL 1604 and CSA 22 2 No 157 FCC Part 15 TUV CE mark Scanner Reading Distances Typical reading distan
39. 985 5308966 5322991 5331136 5331580 5342210 5349678 5359185 5371858 5373478 5389770 5397885 5410141 5414251 5416463 5442167 5464972 5468947 5468950 5477044 5486689 5488575 5500516 5502297 5504367 5508599 5514858 5530619 5534684 5536924 5539191 5541419 5548108 5550362 5550364 5565669 5567925 5568645 5572007 5576529 5592512 5594230 5598007 5608578 5616909 5619027 5627360 5640001 5657317 5659431 5671436 5672860 5684290 5719678 5729003 5742041 5761219 5764798 5777308 5777309 5777310 5786583 5793604 5798509 5798513 5804805 5805807 5811776 5811777 5818027 5821523 5828052 5831819 5834753 5834749 5837987 5841121 5842070 5844222 5854478 5862267 5869840 5873070 5877486 5878395 5883492 5883493 5886338 5889386 5892971 5895906 5898162 5902987 5902988 5912452 5923022 5936224 5949056 5969321 5969326 5969328 5979768 5986435 5987192 5987499 5992750 6003775 6012640 6016960 6018597 6024289 6034379 6036093 6039252 6064763 6075340 6095422 6097839 6102289 6102295 6109528 6119941 6128414 6138915 6149061 6149063 6152370 6155490 6158661 6164542 6164545 6173893 6195053 6234393 6234395 6244512 6249008 6328214 6330975 6345765 6356949 6367699 6375075 6375076 6375344 6431451 6435411 6484944 6488209 6497368 6532152 6538413 6539422 6621942 6641046 6681994 6687403 6688523 6732930 There may be other U S and foreign patents pendi
40. Applications Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to install applications on all of your wireless CN3s Use InstallSelect to load Avalanche Enabler on your CN3 Tap File Explorer gt Windows gt InstallSelect to launch the InstallSelect applet Each time the Avalanche Enabler is activated typically on a reset the CN3 attempts to connect to the Avalanche Agent When the CN3 connects to the agent the agent determines whether an update is available and immediately starts the software upgrade file transfer or configuration update you may be prompted for a password when you exit the Avalanche log Note If you manually activate the Avalanche Enabler on the CN3 Enabler The default password is leave To use Avalanche to remotely manage the CN3 1 Install software packages and updates for the CN3 using the Avalanche Administrative console 2 Schedule the CN3 updates or manually initiate an update using the Avalanche Administrative console For more information on using Wavelink Avalanche contact your local Intermec representative or visit the Wavelink website at www wavelink com Freeing Up Virtual Memory for Applications You can use the InstallSelect application to reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle SSPB Freeing up virtual memory provides you with more space to load and run custom applications In technical terms virtual me
41. CN3 Mobile Computer For Windows Mobile 5 0 CN3 CN3e Satermec y J i f j j j J ntermec Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2008 2011 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of
42. Network 4dd a new modem connection Add a new VPN server connection Set up my proxy server Tasks Advanced i 3 Enter a name for the connection such as Company Connection 4 Select your modem type e Ifusing an external modem connected to your CN3 with a cable select Hayes Compatible on COM1 from the Select a modem drop down list e Ifusing any type of external modem select the modem by name If a listing does not exist for your modem select Hayes Compatible on COM1 5 Tap Next 6 Enter the access phone number and then tap Next Use these guidelines when entering a phone number e Enter the phone number exactly as you want it dialed For example if you call from a business complex or hotel that requires a nine before dialing out enter 9 in front of the phone number e Enter the access point name APN provided by your mobile phone service provider e Ifyou want to use dialing rules see the online help for information 7 Enter the User name Password and Domain if provided by an ISP or your network administrator CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 55 Chapter 2 Connecting and Configuring the CN3 8 Tap Finish Connecting to a Network with a VPN Server 56 A VPN connection helps you to securely connect to servers such as a corporate network through the Internet Before you can make a VPN connection you will need the following items from your netwo
43. Selecting Microsoft as Your Security Choice 0005 63 Loading a Certificates ah iu2 ccdos seus fa Agee se EUEN E Meanie akon see hae 67 Disabling Security eureri ea cena ys ba fees bela ee ede eer ew ba et 68 3 Developing and Installing Applications 69 Developing Applications for the CN3 0 cece teen eens 70 Installing Applications on the CN3 0 00 n tne ena 70 Installing Applications Using SmartSystems Foundation 72 Installing Applications Using Microsoft ActiveSync 00 ee eee 72 Installing Applications Using a Storage Card 00 c eee eee ee 74 Installing Applications Using the FTP Server 0 00 eee eee eee 74 Installing Applications Using Wavelink Avalanche 0 000005 75 Freeing Up Virtual Memory for Applications 0 cece cece eee eee 75 Launching An Application Automatically ss ocrni eA a AAE EEA ERA 77 Upgrading the System Software os aa aa Er EEE ESAE AEE EE EA EEE ROE ARES 78 Upgrading the CN3 Using a miniSD Card 0 eee ee 79 Upgrading the CN3 Using SmartSystems Foundation 004 81 Downloading the Upgrade Files 0 cece eee ee 81 4 Troubleshooting and Maintaining the CN3 85 Calling Product Support 2 0s 00580 saued eda bite ba beds eden ee ee ee EER dee bas 86 Troubleshooting the CN3 0 0 cence tne eben een ens 87 Resetting th
44. assphrase on the authenticator 9 Save your settings and exit Intermec Settings To configure 802 1x Security With Funk Security 1 Make sure the communications and radio parameters on your CN3 are configured 2 Make sure Funk is selected as your security choice 3 Start Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security 5 Select the profile you want to configure 6 For Association choose Open and press Enter 7 For Encryption choose WEP and press Enter 8 For Authentication choose TTLS PEAP or TLS and press Enter 9 If you choose EAP FAST TTLS or PEAP a Tap User Name enter your user name and press Enter b Tap Password prompt choose Enter password now and press Enter Note You can use Password prompt to troubleshoot your oO network connection c Tap User Password enter your password and press Enter d For Validate Server Certificate choose Yes and press Enter CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 61 Chapter 2 Connecting and Configuring the CN3 If you choose TLS a Loada user and root certificate on your CN3 For help see Loading a Certificate on page 67 b For Validate Server Certificate choose Yes and press Enter c Enter a User Name and Subject Name d Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name 10 Save your settings and exit Intermec Settings To configure LEAP Secu
45. ata connections over WAN LAN or Bluetooth It can only maintain data connections when the CN3 is on and all peripherals are enabled If the screen is off you do not have any WAN LAN or Bluetooth connections but the CN3 will still receive incoming phone calls To wake up the CN3 and restore network connections you need to press Power or Scan button Use the Windows Mobile Standard profile for applications such as inventory management or terminal emulation applications that power off infrequently The Windows Mobile Standard profile adds the ability for the system to maintain data connections in a low power state If the CN3 does not have any activity the screen will turn off If there continues to be no activity the CN3 will eventually turn off the WAN LAN or Bluetooth radio connections and enter the Windows Mobile Classic power management profile Use the Windows Mobile Phone profile when you have a system that requires network wake up or you need the CN3 to always be connected to the network Although the connections are maintained at a low power mode this setting typically consumes the most power If the screen turns off the radios continue to maintain the network connections To select a power management profile 1 Tap Start gt Settings gt the System tab gt Power Profiler g PowerPro en 4x 2 27 Dk Power Profile indows Mobile Standard Standard Windows Mobile power mode Typically consumes the least Backli
46. ata encoded in the bar code the entire label label Resetting the CN3 You rarely need to reset the computer If the computer does not resume after pressing the Power button or if the computer or an application lock up you may need to reset the CN3 The CN3 uses the configuration currently saved in flash memory during the boot process There are three ways to reset the CN3 e Warm booting the CN3 e Cold booting the CN3 e Clean booting the CN3 Warm Booting the CN3 You may need to perform a warm boot to correct conditions where an application stops responding to the system To warm boot the computer e Press and hold the Power button for 10 seconds or right click on the CN3 via the SmartSystems Console and select Intermec Power Tools gt Warm Boot Device The computer systematically shuts down restarts and goes through the initialization process 92 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 4 Troubleshooting and Maintaining the CN3 Cold Booting the CN3 In some cases where the computer completely stops responding it may be necessary to perform a cold boot Because cold booting may result in data loss only use this method if all other recovery methods have failed Note Cold booting the CN3 does not guarantee that cached disk log data will be saved so transactional data may be lost during the reset All other data is preserved To cold boot your CN3 1 Press the Power button to s
47. bled which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CN3 computers To open Intermec Settings from the SmartSystems console 1 Inthe SmartSystems console right click a CN3 2 Select Intermec Settings For more information about SmartSystems Foundation go to the Intermec website at www intermec com SmartSystems Configuring Local Area Networks The CN3 is a versatile mobile computer that you can easily add to your wireless or wired data collection network You can connect your CN3 using e 802 11b g radio communications e Bluetooth communications e Ethernet communications e USB and serial communications Configuring 802 11b g Radio Communications Make sure all components with antennas are at least 30 cm 1 ft A apart when power is applied Failure to comply could result in equipment damage Caution qu p 8 Your CN3 has an 802 11b g radio to transfer data using wireless communications and supports the TCP IP network protocols This section of the manual assumes that your wireless network is set up including your access points The CN3 communicates directly with a host computer using TCP IP The access point acts as a bridge allowing communications between the wired and wireless networks CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 37 Chapter 2 Connecting and Configuring the CN3 To use wireless communications in a TCP IP network 1 Config
48. c Settings Press the side volume control Procedure Use the stylus to move the volume slider up or down for the computer You can also turn the volume on or off and choose to use Vibrate mode From the Start menu choose Settings gt the System tab gt Intermec Settings Go to Device Settings gt Beeper gt Volume Select the setting you prefer and save your changes before exiting For help see Configuring the CN3 With Intermec Settings on page 35 Press the top of the side volume control to turn the volume up Press the bottom of the side volume control to turn the volume down Intermec Settings see the Intermec Computer Command Reference log Note For detailed information on the commands available in Manual P N 073529 xxx available from the Intermec website The CN3 has a built in vibrate feature that enables you to receive scanner feedback despite the noise level When enabled the CN3 vibrates when the scanner performs a good read or when the phone receives a call To enable the vibrate feature 1 Tap the Volume icon at the top of the screen 18 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 2 In the Volume adjust box tap Vibrate Yolume Note The Volume icon in the Navigation bar changes to look like a oO vibrating CN3 9 when the computer is in Vibrate mode Using the Screen The CN3 has a 3 5 diagonal 240x3
49. ces are done in an office environment using office lights 4 lux Minimum distances are measured in the dark 0 lux Both reading distances are provided in respective scan engine integration guides Contact your local Intermec representative for more information Below are minimum standard reading distances for the CN3 and CN3e built with integrated scan engines When correctly mounted and exit window reduces reading distances by about 4 for all scan engines EA11 Standard Minimum Reading Distances Symbology Code 39 UPC EAN Data Matrix PDF417 Density Minimum Distance Maximum Distance 0 125 mm 5 mil 7 26 cm 2 86 in 12 09 cm 4 76 in 0 20 mm 8 mil 3 96 cm 1 56 in 20 98 cm 8 26 in 0 25 mm 10 mil 3 45 cm 1 36 in 25 04 cm 9 86 in 0 50 mm 20 mil 4 98 cm 1 96 in 40 28 cm 15 86 in 0 33 mm 13 mils 4 98 cm 1 96 in 29 62 cm 11 66 in 0 191 mm 7 5 mils 3 71 cm 2 46 in 16 41 cm 6 46 in 0 254 mm 10 mils 5 98 cm 2 35 in 20 73 cm 8 16 in 0 381 mm 15 mils 27 58 cm 10 86 in 0 168 mm 6 6 mils 6 25 cm 2 46 in 13 87 cm 5 46 in 0 254 mm 10 mils 4 47 cm 1 76 in 21 74 cm 8 56 in 0 381 mm 15 mils 4 98 cm 1 96 in 33 43 cm 13 16 in Minimum distance depends on symbology length and scan angle 100 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Appendix A Specifications 0 125mm 5mils 0 25 mm 10 mils Ee e e nore arene Men nT ee ee EA11 S
50. children Contact your Intermec representative for replacement batteries Several factors determine the life of your battery such as extreme temperatures input devices and your usage Charging the Battery The battery pack should be fully charged before you use the CN3 for the first time If battery temperatures are within the battery charging range of 0 C to 40 C 32 F to 104 F the standard battery pack takes up to four hours to charge the extended battery pack takes up to five hours The battery is fully charged when the battery status LED shows a steady green To charge the battery e Insert the battery into a quad battery charger a single dock or attach external power to the CN3 with the battery installed For information on these accessories see Accessories on page 101 Use the next table to understand how long it will take to charge your batteries in some of the CN3 charging accessories Charging Times for CN3 Batteries Charging Accessory Model Charging Time CN3 Quad Battery Charger AC14 5 hours or less CN3 Single Dock AD10 5 hours or less Removing and Installing the Battery To maximize the time allowed to replace the main battery pack put the CN3 in a suspend mode before removing the battery pack To remove and install the battery 1 Press and release the Power button to suspend the CN3 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 5 Chapter 1 Using the CN3 2 Pre
51. control and multiple software tools for configuring the volume of sounds Using the CN3 as a Cell Phone If your version of the CN3 has a phone you can use the microphone and a front speaker for talking on the phone For help configuring your CN3 as a cell phone see Configuring the Phone on page 48 Front speaker i on end To adjust the volume of the front speaker Microphone 1 Tap the Volume 4 icon at the top of the screen 16 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 2 In the Volume adjust box tap On 3 Use your stylus to move the volume slider for the phone to the desired volume level On vibrate off Adjusting the Volume of the Rear Speaker You can adjust the computer volume for your needs and your environment The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner You can set the volume to off very low medium default high and very high Use the following table to understand the different ways to adjust the volume Rear speaker Volume up Volume down Location of the Rear Speaker and Volume Control CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 17 Chapter 1 Using the CN3 Changing the Volume of the Rear Speaker Way to Adjust Volume Tap the Volume a Z icon in the navigation bar Use Interme
52. d press Enter d For Validate Server Certificate choose Yes and press Enter Note The correct date must be set on your CN3 when you enable Validate Server Certificate If you choose TLS a Loada user and root certificate on your CN3 For help see Loading a Certificate on page 67 b Enter a User Name and Subject Name c For Validate Server Certificate choose Yes and press Enter d Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name 9 Save your settings and exit Intermec Settings To configure WPA or WPA2 with Funk security 1 Make sure the communications and radio parameters on your CN3 are configured 2 Make sure Funk is selected as your security choice 3 Start Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security 5 Select the profile you want to configure CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 6 For Association choose WPA or WPA2 and press Enter 7 For 8021x choose None and press Enter 8 For Pre Shared Key enter the pre shared key or passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you enter a passphrase the CN3 internally converts it to a pre shared key This value must match the p
53. d to communicate with this port GPS program port 7 Programs Hardware Access 3 On the Programs tab select the COM port that you want your programs to use to get GPS data from your CN3 lor Note COM1 and COM3 are reserved 30 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 4 Tap the Hardware tab and select these settings e GPS hardware port COM3 e Baud rate 57600 ettings nf o Setti 4 Yx d Dk GPS Settings Specify the hardware port to which your GPS device is connected For more information see the GPS device manufacturer s documentation GPS hardware port None X Baud rate 4800 X Programs Hardware Access Note If the GPS is connected through Bluetooth select these settings e GPS hardware port COM6 e Baud rate 19200 5 Tap the Access tab and select the Manage GPS automatically check box GPS Settings Windows Mobile manages access to your GPS device and allows multiple programs to obtain GPS data simultaneously If you clear this check box some programs may not be able to obtain GPS data Manage GPS automatically recommended Programs Hardware Access 6 Tap ok CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 31 Chapter 1 Using the CN3 To enable extended ephemeris 1 Tap Start gt Settings gt the System tab 2 Tap iGPS settings The iGPS Settings
54. dware required for developing 70 hat 89 hidden characters on QWERTY keypad 14 humidity 99 iConnect using to enable FTP server 74 icons understanding screen 21 IDL Intermec Developer Library 70 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 125 Index 126 IDL website using to download smartsystems foundation 81 iGPS settings 32 imager settings default 108 imager cleaning window 95 installing applications using SmartSystems Console 81 battery 5 portions of SSPB to free up memory 75 using the SD card 74 InstallSelect using to free up memory 75 Intermec Bluetooth Library IBT version 39 Intermec DHCP Client InstallSelect component 77 Internet Explorer using to find OS version 4 87 ISP Internet Service Provider connecting to CN3 51 IVA functionality description 79 K keypads illustrated 11 troubleshooting keys 88 using color coded keys 13 Knowledge Central website 86 L launching applications automatically 77 LED battery status 8 understanding status 23 locked computer troubleshooting 88 lower power mode 15 M magnetic card reader accessory described 102 magstripe reader settings default 109 Master Subsidy Lock MSL 50 memory freeing up virtual for applications 75 installing applications in 71 microphone locating 16 miniSD card inserting 28 using to increase storage 28 using to upgrade computer 79 Mobile Country Code MCC 50 Mobile Directory Number
55. e CNIS soroen aera nr e dy e Ge hb de betes boo N 92 Warm Booting the CN g iet su snes a AEEA KATERA Age AES aha ee ATERN 92 Cok Booting the CNS jus ctdied anae a as DRE ee tle a ees 93 Clean Booting th CNS ies coco ERIS UA Ri Rie ray Deea ae aa 94 Cleaning the CN Io ees nee gees NS was Mae ren See edt E E Ee sind edd 95 A Specifications eguren rar ares a ea t Sade wea 97 Physical and Environmental Specifications 0 0 eee eee eee eee 98 INC CESSOLICS tt crane cate ecco crete ons Suess Kime EEES Mideies Sta EE E EE set oa 101 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 vii Contents B Default Settings l a ereer e cece 105 Default Configuration rcs yc diccwcds AAN EEE eee Eye ele Kies E Des Ded 106 C Keypads and Keystrokes 000s 117 Standard Characters vorne aron eA Sass lea eave bas Ga Aes ae eed whee 118 l DEX EEA N EAE EEA E EEE E EET 123 viii CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how
56. e QWERTY Keypad There are a few hidden characters on the QWERTY keypad that require using the color coded keys and the Shift key to access Use the following table to understand how to access these hidden characters on the keypad QWERTY Keypad Hidden Characters To Enter Press Shift B Z gt ShiftB lt Shift B X Entering Characters on the Numeric Keypads 14 Above most of the number keys there is a grouping of three or four characters of the alphabet For example above the 2 key there are the letters ABC To access each letter above the key you press the key one to four times depending on the placement of the letter For example to type the letter c you need to e PressC222 To type a letter on the same key as the last letter entered wait two seconds then enter the correct series of keystrokes to create the next letter CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 Using the Power Button When you press the Power button you put the CN3 into a lower power mode In this lower power mode the CN3 continues to supply power to all memory but turns off power to most hardware such as the display This power saving feature is designed to prolong battery life Note If you do not have a SIM card installed it may take up to 30 seconds for the CN3 to suspend Configuring the Backlight Settings By default the CN3 goes into Screen Off mode when th
57. e clean boot procedure Added default configuration information Added keypad and keystroke information Added information on CN3e alphanumeric keypad Updated information on CDMA carriers and activation Updated Power Profiler information Revised the section on keypads to reduce repetition Added information on the larger key CN3e Mobile Computer Added information on GPSID and the iGPS Settings application Added information on the Power Profiler application Added undocumented keys to the keypad tables Added information about GPS Added information about using the FTP server Created an appendix for specifications and accessories Added information about the InstallSelect application the clean boot method the color camera and the CDMA radios CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 iii CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Contents Contents BeforeVou Begin tet Mtais toy dat tatis eh Satie eee A ee A ta te ees ix Safety Information s vs sch oes 528 EEEE OR Chae Rie ds dete ENAERE ix Global Services and Supports eaa u cv seve ee eerie se cas ee ee eee eee es ix Warranty Information 0 00 cee cece eee eee 1X Web Suppotty erei a a E EEO tem tay OERE eres x Send Feedback ot ree a A Oe AEE E A a we x Telephone Supports ariarian tan reer aAA ees TAa ea aS x Service Location SUPPOrt 6 cence eens x Who Should Read This Manual
58. e file storage and install software The miniSD card slot is located under a door that is beneath the battery pack Remove the two screws holding the door to reach the miniSD card You can corrupt your miniSD card if you do not follow these installation and removal procedures exactly Before installing a miniSD card inspect the gasket on the door for any damage or wear and contact your Intermec representative if you find any damage or wear Warning screws to this door must be in place and torqued to 0 11 Nm 1 0 in lou Note The CN3 will reset if you open the miniSD SIM door The Ibs to ensure normal operation To insert the miniSD card 1 Press the Power button to suspend the CN3 and then remove the battery pack from the back of the CN3 2 Remove the two screws on the miniSD SIM card slot door 3 Gently lift the door to the card slot then with the metal contacts facing down insert the storage card into the miniSD card slot 28 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 miniSD card slot 4 Close the miniSD SIM card slot door and insert the two screws Do not over torque the two screws that secure the card slot door You can damage the door Caution 5 Replace the battery pack and then press the Power button Once the door to the miniSD is opened and closed for changing installing or removing the SIM or miniSD card the CN3 performs a cold boot Setting
59. e how the CN3 operates Configuring the CN3 With Intermec Settings Use Intermec Settings to configure the CN3 and view system information CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 35 Chapter 2 Connecting and Configuring the CN3 To open Intermec Settings e Tap Start gt Settings gt the System tab gt Intermec Settings i Intermec Settings 4 46 X Data Collection Communications Device Settings SmartSystems Information Printers Device Monitor HAAA File Edit View Help fel For detailed information about each command available in Intermec Settings see the Intermec Computer Command Reference Manual P N 073529 xxx Navigating in Intermec Settings To Perform This Action Do This Select a command Tap the command or press amp or w Expand a command Tap the command or press or Select text in a text box Tap in the text box and drag the stylus over the text Save your settings Tap File gt Save Settings or tap i Configuring the CN3 Remotely With SmartSystems Foundation 36 Intermec s SmartSystems Foundation is a software platform that lets you manage all of your SmartSystems enabled devices simultaneously from a central server The SmartSystems console displays all of the computers in your network CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 Your CN3 is SmartSystems ena
60. e sure you have a charged battery that is installed correctly For help see Charging the Battery on page 5 The battery may be discharged Replace the battery with a spare charged battery or charge the battery e Perform a warm boot ora cold boot The Battery status LED is on The battery status LED indicates the following states e Ifthe battery status LED is a steady green the battery is more than 95 charged and computer is on a charger e Ifthe battery status LED is blinking red then the battery is low Replace or charge the battery e Ifthe battery status LED is a steady red the main battery is on charge e Ifthe battery status LED is amber the CN3 is on charge and either the battery temperature is outside of the charging range or the battery is defective The computer appears to be locked up Press the power key to turn off the computer then and you cannot enter data press the power key again to turn it on e Press and hold the power key ten seconds to warm boot the computer e Try reloading the firmware See Upgrading the System Software on page 78 e Ifthe computer does not boot or reset contact your Intermec representative for help You tap the screen and nothing Align your screen For help see Aligning the Touch happens Screen on page 21 88 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 4 Troubleshooting and Maintaining the CN3 Problems With Wir
61. e this table to understand the settings you see in the Bluetooth menu in Intermec Settings Bluetooth Settings Setting Description Power Set and view whether the Bluetooth radio is on or off Discoverable Allows other Bluetooth devices to be able to discover the computer during a device discovery Connectable Allows other Bluetooth devices to connect to your computer Class of Determines how the device appears to other devices Device during discovery IBT Displays the Intermec Bluetooth Library version Radio Displays the Bluetooth Radio Hardware version Device Displays the Bluetooth address of your computer Address Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner such as the SFS1 or SR61 using one of these methods e Scan the association bar code label that ships with the CN3 e Run the Wireless Scanning Wizard To connect to a Bluetooth scanner with the association label 1 Make sure that the Bluetooth radio on your CN3 is enabled and that your CN3 is discoverable and connectable 2 Make sure that your Bluetooth scanner is on 3 When prompted enter the passcode for your scanner The default passcode for Intermec Bluetooth scanners is 0000 4 Tap Finish CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 39 Chapter 2 Connecting and Configuring the CN3 To connect to a Bluetooth scanner with the Bluetooth Scanner Wizard 1 Select Start gt Settings gt the System
62. eless Connectivity Problem When you turn on the computer after it was suspended for a while 10 to 15 minutes or longer it can no longer send or receive messages over the network The CN3 is connected to the network and you move to a new site to collect data Your CN3 now shows you are not connected to the network The CN3 appears to be connected to the network but you cannot establish a terminal emulation session with the host computer The CN3 appears to be connected to the network but the host computer is not receiving any information from the CN3 Solution Host may have deactivated or lost current terminal emulation session In a TCP IP direct connect network turn off the Keep Alive message from host to maintain the TCP session while the computer is suspended Move closer to an access point or to a different location to reestablish communications until you reconnect with the network Any data collected while out of range is transmitted over the network There may be a problem with the host computer with the connection between the Intermec Application Server and the host computer or with the connection between the access point and the host computer Check with network administrator to make sure the host is running and allowing users to login to the system In a TCP IP network there may be a problem with the connection between the access point and the host computer Check with network administrator or use
63. ere are two ways to upgrade your computer e You can upgrade your computer using an storage card For help see the next section Upgrading the CN3 Using a miniSD Card e You can upgrade your computer using the SmartSystems Console For help see Upgrading the CN3 Using SmartSystems Foundation on page 81 You need to download the latest upgrade files from the Intermec website to your desktop PC To download the upgrade files 1 Start your web browser and go to the Intermec website at www intermec com 2 Go to Support gt Downloads a Inthe Product Category list choose Computers b Inthe Product Family list choose Handheld Computers c Inthe Product list choose CN3 Mobile Computer 3 Click Submit A list of downloadable software appears 4 Look for the appropriate upgrade files in the OS Firmware Drivers list and click a filename to download it Upgrading the CN3 Using a miniSD Card To use a miniSD card to upgrade the computer you need an SD card reader and a miniSD adapter card formatted as FAT16 To upgrade the operating system using a miniSD card 1 Insert a miniSD card into a miniSD adapter card and then place it in the storage card reader connected to your PC CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 79 Chapter 3 Developing and Installing Applications 80 6 Copy all required OS upgrade files to the miniSD card Remove the miniSD card from the adapter card and inse
64. ere is no activity on the computer Screen Off mode turns off the backlight and display Press a key or tap the screen to resume activity It is possible to override the backlight settings by changing the power management settings For more information on configuring power management see the next section Managing Power on the CN3 To configure the backlight 1 Tap Start gt Settings gt the System tab gt the Backlight icon gt the Battery Power tab 2 With Turn off backlight if device is not used for checked select the timeout value 10 seconds 30 seconds or 1 to 5 minutes Settings Backlight On Battery Power Turn off backlight if M device is not used for 10 sec wy Dim backlight if device is 30 sec not used for 15 seconds min lv Turn on backlight when 42 min pressed or the screen is tapped Brightness Level Y 1 Warning Using backlight while on battery power will substantially reduce battery life Battery Power External Power Both Po gt CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 15 Chapter 1 Using the CN3 You can also use Intermec Settings to configure the backlight settings For help see Configuring the CN3 With Intermec Settings on page 35 Understanding the Audio Features There are several audio features available on the CN3 There are two speakers a microphone an external volume
65. ght timeouts may not occur if Device Off or Screen Off is set to time out first Power save starts after 2 minutes C Enable Advanced Settings CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 2 From the drop down list select Windows Mobile Classic Windows Mobile Standard or Windows Mobile Phone 3 Tap ok in the upper right corner to save your changes and close Power Profiler Power Profiler also provides advanced settings that allow you to fine tune the power usage of the CN3 You can choose to have the Power button turn off the screen or turn off the device Note You can also configure all of the settings in Power Profiler log using Intermec Settings Using the Keypad The CN3 can have a QWERTY keypad or numeric keypad The CN3e supports larger numeric keypads with either a 10 key 7 8 9 on top or phone style 1 2 3 on top layout Intermec CN3 Sala ooe OVOOOOHCOOO 0101010101000015 Oppo VEPBOS We C CN3 QWERTY Keypad CN3 Numeric Keypad CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 11 Chapter 1 Using the CN3 Intermec LH Intermec pa KAS OO c09 090 1 J 2 3 oono Le 7 8 j 9 Esc i i Di O Vi enter O 0 0 OF
66. hen the SmartSystems message appears The SmartSystems Server will start transferring files to the CN3 A white screen with text on it will appear on the CN3 icon as the files are being downloaded Make sure that the CN3 does not suspend during the A download or errors could occur Caution When the file download is complete the CN3 performs a warm boot and starts to install the upgrade files When the Today screen appears SSPB file installation begins After all files are installed you will need to reconnect the CN3 to your network CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 83 Chapter 3 Developing and Installing Applications 84 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 4 Troubleshooting and Maintaining the CN3 If you encounter any problems while using the mobile computer look in this chapter to find a possible solution You will also find information on routine maintenance This chapter contains these sections e Calling Product Support e Troubleshooting the CN3 e Resetting the CN3 Cleaning the CN3 Chapter 4 Troubleshooting and Maintaining the CN3 Calling Product Support If you cannot find the answer to your problem in the Troubleshooting the CN3 section you can visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support If you still need help after visiting Know
67. hen you take a picture the images are saved as jpg files and stored in the My Documents My pictures folder You can use the Pictures amp Videos application on the CN3 to take view and edit pictures or record and launch video clips stored on the CN3 or a storage card You can also send pictures and video clips to others or save an image as the background on the Today screen After the color camera is enabled you can configure camera options by going to Menu gt Options or Menu gt Tools gt Options from the Pictures amp Video screen While you are in the Pictures amp Videos application you can select Start gt Help for more information on using the camera To take a picture with the camera 1 Tap Start gt Programs gt Pictures amp Videos 2 Tap the Camera option in the grid or tap Camera in the taskbar Camera amp 3 Using the screen display as a viewfinder move the camera until you have the image you want to capture 4 Press Enter to save the image If you select to save your pictures to main memory they are saved to permanent storage on the CN3 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 27 Chapter 1 Using the CN3 To save picture files 1 Tap Menu lower right then Options to access the Camera tab 2 Select where you want to save files to type a filename prefix and select a compression level 3 Tap ok Using the Storage Card The CN3 uses a miniSD card to increas
68. ile Computer User s Manual for Windows Mobile 5 0 Appendix C Keypads and Keystrokes CN3 Alphanumeric Characters continued Alphanumeric Keypad Numeric Keypad To Enter a Z _ A arg T oG anan am nn e omo a S eae mee HKEUQBREQVLZSS4ZR2A2Z4ZOCR OCR BGRES SB xX HN E Soe e E hae A g go oa Soe go a EE ee a E aa a ae eae SEES SEES SIS SSE SESE EEE G E E le e e By o o o o o oo o o o o o o o oo o o o o o o o o o o o mial Ss Sa SaS SSS eo ao ooo oo oo ool oo loi BNAAANANANAAAAAAAAAAAAAYNAAYNAYAYANAYAAY S D a iS cS lt I vay T NIN co ann ON g Ga Yy 5S SJS x a2 NN aa CKS SGD TANITA NN N a0 0 Dns 4 4 4 5 NANDA AAMDMYBMYHKn nn VoVUnnnnewaanannana O OOUUUODQUODQQODQUODQODQUODQUODQUODQUOQUOQ Q ainle la jola mlao Z hazlo la O e uale l gt B x N B backlight 119 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Appendix C Keypads and Keystrokes 120 CN3 Alphanumeric Characters continued To Enter Numeric Keypad 4 4 5 5 6 6 7 7 8 8 9 9 Alphanumeric Keypad B H B J B K B B B N B M Symbols Symbol key or Shift plus corresponding key CN3 Auxiliary Keys and Special Characters To Enter Numeric Keypad gt z gt Alphanumeric Keypad zZ ao cL WD Ba CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0
69. key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by 0x and contain 5 or 13 hex pairs 10 For Transmit key choose the key you want to use for transmitting data 11 Save your settings and exit Intermec Settings Selecting Microsoft as Your Security Choice The default security setting is Funk If you want to use Microsoft security you need to select it as your security choice After you select Microsoft as your security choice you will be prompted to save your settings and reset your CN3 for your change to take effect With Microsoft as your security choice you can configure e WPA e 802 1x e Static WEP To select Microsoft security as your security choice 1 Select Start gt Settings gt the System tab gt Intermec Settings The Intermec Settings application appears 2 Select Communications gt 802 11 Radio gt Security Choice 3 From the Security Choice list select Microsoft Security and save your settings An alert box appears telling you that you must save your settings and warm boot the CN3 for the new security choice to take effect 4 Tap Yes The CN3 resets and starts with Microsoft Security as the Security Choice CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 63 Chapter 2 Connecting and Configuring the CN3 Configuring WPA Security With Microsoft Security Use
70. l This manual is written for the person who is responsible for installing configuring and maintaining the CN3 and CN3e Mobile Computer This manual provides you with information about the features of the CN3 and CN3e and how to install configure operate maintain and troubleshoot it Before you work with the CN3 or CN3e you should be familiar with your network and general networking terms such as IP address Related Documents This list contains a list of related Intermec documents Intermec Settings Command Reference Manual e TE 2000 Terminal Emulation Programmer s Guide e Intermec Developer Library IDL Resource Kit Developer s Guide The Intermec website at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec website at www intermec com 2 Click Support gt Manuals 3 Use the Product Category field the Product Family field and the Product field to help you locate the product whose documentation you want to download CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 xi Before You Begin Patent Information Product is covered by one or more of the following patents 4882476 4894523 4953113 4961043 4970379 4988852 5019699 5021642 5038024 5081343 5095197 5144119 5144121 5182441 5187355 5187356 5195183 5216233 5216550 5195183 5195183 5218191 5227614 5233172 5241488 5243602 5258606 5278487 5288
71. l the trigger again without scanning a bar code label If the light is still on contact your local Intermec representative e Aim the scanner beam to cross entire bar code label in one pass Vary the scanning angle e Check the quality of the bar code label Scan a bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan e Make sure the bar code symbology is enabled and configured correctly Use Intermec Settings to check the symbologies Expand Data Collection gt Symbologies beneath devices listed scanner virtual wedge to check and enable symbologies then scan the bar code label again e Make sure the computer application is expecting input from a bar code You may need to type this information instead The scanner window may be dirty Clean the window with a solution of ammonia and water Wipe dry Do not allow abrasive material to touch the window CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 91 Chapter 4 Troubleshooting and Maintaining the CN3 Problems Scanning Bar Codes continued Problem Solution You scan a valid bar code label to enter The computer may have decoded the bar code label in a data for your application The data symbology other than the label s actual symbology Try decoded by the scan module does not scanning the bar code label again Make sure you scan match the d
72. le 5 0 Appendix B Default Settings Default Value Enable Null 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Default Value False False False Default Value Enable Null Null Null Null Null Default Value 0 0 0 0 5555 113 Appendix B Default Settings PSK Settings continued PSK Setting Serial Port Baud Parity Data Bits Stop Bits Flow Control Protocol EOM1 EOM2 SOM Reader Command LRC Handshake Device Settings Device Settings Device Setting Date Time Adjust for Daylight Time Good Read Beep Good Read LED Beeper Volume Display Settings Display Setting Backlight on Battery Power Backlight Turns Off After Backlight On Tap Backlight on External Power Backlight Turns Off After Backlight On Tap Backlight Level Default Value 115200 Even 7 Data Bits 1 Stop Bit No Flow Control Configurable x03 xFFFFFFFF x02 Enable w o TMF Disable Disable Default Value Null Null Disable One Beep On Medium Default Value 30s Enable 1 min Enable High CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Power Management Settings Power Management Setting Battery Power Device Turns Off After Screen Turns Off After External Power Device Turns Off After Screen Turns Off After Device Monitor Device Monitor Settings Device Monitor Setting Poll Period Threshold Values Backup Battery Charge Remaining Main Battery Charge
73. ledge Central you may need to call Product Support To talk to an Intermec Product Support representative call 1 800 755 5505 Before you call Intermec Product Support make sure you have the following information ready e Configuration number e Operating system version e SmartSystems Platform Bundle SSPB version e Ifyou are using security know the type Funk or Microsoft and the full set of parameters e Power management settings e Ifyou are using terminal emulation TE know the version and protocol e Ifyou are not using TE know the language your custom application was written in and the tools you used to create it You can find most of the information listed above in Intermec Settings Consult your application developer for information on your custom application To find your configuration number e Look at the label on the back of the computer 86 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 4 Troubleshooting and Maintaining the CN3 To find your operating system or SSPB version 1 Tap Start gt Internet Explorer Internet Explorer 4 X ef file windows ITCdefault htm Microsoft Internet Explorer Mobile f Welcome Tap below to visit these sites or here to learn about connecting to the Internet Intermec Favorites E Menu 2 Tap the Intermec logo The Intermec page appears and displays the software build information Tro
74. martSystems For help using the console see the online help To use SmartSystems console to install an application 1 Download your application file from the Intermec website and unzip it on your desktop PC 2 Double click the application file to install it The application file should appear in the Software Vault 3 From the SmartSystems console in the Software Vault drag and drop the application onto each mobile computer in your network or drop the application on a group of mobile computers contained in a folder Installing Applications Using Microsoft ActiveSync 72 You can use Microsoft ActiveSync to establish a connection between your PC and the computer ActiveSync transfers files synchronizes files performs remote debugging and other device management activities For more information on installing and using ActiveSync see Connecting to a PC on page 34 You can have a serial or USB ActiveSync connection to the mobile computer When you only have a few computers to update you can copy files using Windows Explorer on a PC This procedure assumes that Microsoft ActiveSync is installed on your PC and is up and running CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 3 Developing and Installing Applications To install an application on the computer using ActiveSync 1 Connect the CN3 to a PC using a USB cable You may have to disconnect and then connect the cable to wake the c
75. mory allows software to run in a memory address space whose size and addressing are not necessarily tied to the physical memory of the computer developers integrators or Intermec service representatives log Note InstallSelect is designed for use only by administrators CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 75 Chapter 3 Developing and Installing Applications 76 K8 Note Do not run InstallSelect while using any other applications InstallSelect manages the installation of value added software features of the computer Removing software features may result in loss of computer functionality or the ability to manage device settings To free up virtual memory select items from the InstallSelect list that you do not want to install When you perform a clean boot the items you selected are not installed However you can reinstall any of these SSPB components at any time with InstallSelect Be sure to back up any related files that you want before you use the InstallSelect application The InstallSelect application is part of the SSPB and is installed at the factory For more information on SSPB see Upgrading the System Software on page 78 To free up virtual memory 1 Go to Start gt Programs gt File Explorer 2 Tap the Windows folder 3 Scroll down to the InstallSelect application and tap the icon The InstallSelect application appears on the display with a Caution dialog box 4
76. mputer User s Manual for Windows Mobile 5 0 Problems Scanning Bar Codes Problem You cannot see a red beam of light from the scanner when you press the Scan button and aim the scanner at a bar code label The input device attached to the computer does not work well or read bar code labels very quickly When you release a Scan button or handle trigger the Good Read light does not turn off The scanner will not read the bar code label The scanner does not read the bar code labels quickly or the scanning beam seems to be faint or obscured Chapter 4 Troubleshooting and Maintaining the CN3 Solution e You may be too far away from the bar code label Try moving closer to the bar code label and scan it again e You may be scanning the bar code label straight on Change the scanning angle and try again The scanner hardware trigger might be disabled in Intermec Settings To check the setting go to Start gt Settings gt System Tab gt Data Collection gt Scanner Settings Hardware trigger should be checked Set the Scanner Model command to the specific attached input device Check enabled bar code symbologies and enable only the symbologies being used The Good Read light will remain on if you configure the computer to use continuous edge triggering If you configure the computer for level triggering and the Good Read light remains on there may be a problem Press one of the Scan buttons or pul
77. nd with values that you must enter using the Windows Mobile Activation Wizard if required Some of the supported carriers do not require you to enter any values The following table shows the carriers the correct activation method to use and the values that you need to activate your phone Values Required for CDMA Phone Carrier Alltel 50 Activation Method Activation Values You Need Dial 22899 None all parameters are automatically transferred wirelessly The Activation Wizard is disabled for Alltel CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 Values Required for CDMA Phone continued Carrier Activation Method Bell Mobility Activation Wizard Sprint Activation Wizard Telecom New Zealand Activation Wizard Telus Dial 22803 Verizon Dial 22899 Activation Values You Need Service Programming Code SPC also called the activation code Mobile Directory Number MDN Mobile Station Identification Number MSIN System ID SID Network ID NID Mobile Country Code MCC Mobile Network Code MNC Username Password Master Subsidy Lock MSL also called the activation code MDN Mobile Station Identifier MSID SPC SID NID None all parameters are automatically transferred wirelessly None all parameters are automatically transferred wirelessly You can also use the Activation Wizard with Verizon After you complete
78. ng xii CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 1 Using the CN3 This chapter introduces the CN3 and CN3e Mobile Computers with Windows Mobile 5 0 It also contains hardware and software configuration information to assist you in getting the most out of your computer This chapter contains these topics Introducing the CN3 Mobile Computer e Using the Battery e Using the Keypad Understanding the Audio Features Using the Screen Understanding the Status LEDs Scanning Bar Codes Using the Color Camera Using the Storage Card Setting Up GPS on Your CN3 Chapter 1 Using the CN3 Introducing the CN3 Mobile Computer The Intermec CN3 and CN3e Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Mobile 5 0 operating system They are lightweight easy to use and run most software developed for the Windows Mobile platform including standalone client server and browser based applications The CN3 and CN3e support similar feature sets The CN3e offers extended environmental specifications and larger keys for data intensive applications The CN3 Series of mobile computers includes both the CN3 and CN3e computers Throughout this manual both versions of the computer are referred to as CN3 or CN3 Series CN3e and the CN3 Mobile Computer 5 The CN3 Series Mobile Computer with an IEEE 802 11b g radio installed i
79. ng a Certificate If you choose to use transport layer security TLS with WPA or 802 1x security you need a unique client certificate on the CN3 and a trusted root certificate authority CA certificate Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key They contain a public key and the entity name that owns the key Each certificate is issued by a certificate authority To import a root certificate 1 Tap the iConnect icon BG in the lower right corner of the Today screen The iConnect pop up menu appears 2 Select Tools gt Wireless Settings The Profile Wizard appears 3 Tap Edit Selected Profile gt the Security tab gt Get Certificates y Profile Wizard Web Enrollment Import Root Certificate aac Import Root Cert 4 4 11 04 5k Import User Certificate Certificate Path cer lt lt lt Key Path pvk lt lt Import User Cert 4 To importa root certificate a Tap the lt lt lt button next to the Import Root Certificate field to select the root certificate DER encoded cer file to import b Tap Import Root Cert to install the selected certificate 5 To import a user certificate a Tap the lt lt lt button next to the Certificate Path field to select the user certificate DER encoded cer file without the private key to import CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 67 Chap
80. ng or disabled turn off after less than 10 seconds During this time do not toggle the CN3 on or off and do not remove the battery or you may corrupt the CN3 lor Note The blue light may stay on for up to 30 seconds but will usually CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 23 Chapter 1 Using the CN3 The Ready to Work indicator blue light is for the SmartSystems Foundation application that is part of a wireless network using all Intermec devices For more information see Configuring the CN3 Remotely With SmartSystems Foundation on page 36 or contact your Intermec representative Selected application software programs may also use the blue light either steady or flashing for other purposes Scanning Bar Codes Use the area imager to scan and enter bar code data If your CN3 has an area imager you cannot have the color camera option too The CN3 supports reading 1D and 2D images composite and postal codes These bar code symbologies are enabled by default on the CN3 Code 39 Code 128 GS1 128 UPC A UPC E EAN 8 EAN 13 PDF417 and DataMatrix If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on the computer Use Intermec Settings to enable and disable symbologies For help see Configuring the CN3 With Intermec Settings on page 35 Scanning with the Area Imager The CN3 has an area imager that can scan 1D and 2D bar code
81. ng with miniSD card 80 storage temperature 99 stylus using 20 support calling product 86 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 127 Index 128 symbologies enabled by default 24 symbology options default 108 symbology default settings 106 System ID SID 50 system software updates 81 T terminal emulation troubleshooting connection 89 touch screen aligning 21 troubleshooting guide to finding solutions 87 turning on CN3 troubleshooting 88 U updating the system software 81 upgrade files downloading 79 upgrading downloading files 81 operating system 82 operating system overview 78 persistent storage manager overview 78 SSPB 83 using a miniSD card 79 Upgrading the operating system 81 uppercase letters typing 14 V vehicle dock accessories described 102 version finding software 3 vibrate enabling 18 virtual memory freeing up 75 virtual wedge settings default 109 volume adjusting front speaker 16 icon 21 VPN connection creating 55 WwW warm boot performing 92 Wavelink Avalanche using to install applications 75 WEP security troubleshooting 90 Windows Mobile Classic setting 9 Windows Mobile Phone setting 9 Windows Mobile Standard setting 9 Windows Mobile Today screen illustrated 19 wireless connectivity troubleshooting 89 LAN specifications 99 manager application using to turn on phone 48 www intermec com idl 70 CN3 Series Mobile Computer User
82. ng with the driver e Tap Clear Events to remove the information shown in the Supplicant Event box 46 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 Use the Ping tab to contact with any host in your network for information 1Spy WiFi fad A 4 Dk Host 192 168 200 22 168 200 22 Repetitions Timing ie tI Min Avg Max 3 7 68 Count 50 Timeouts 0 BSSID 00 02 2d 42 7b 92 Channel 1 Link Lietas RSSI 64 dBm ISpyWiFi WiFi Scan Supplicant Ping The Ping Tab To ping a host 1 From the Host drop down list select an IP address for the host you want to ping Enter a new IP address using the input panel or the keypad Select Clear List to remove all the IP addresses from the drop down list 2 From the Repetitions drop down list select the number of times to ping the selected host These repetitions are done once per second 3 Tap Ping to initiate contact with the selected host CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 47 Chapter 2 Connecting and Configuring the CN3 4 Depending on how the screen is set up you can toggle between a graph and a list of ping results e Tap Graph to toggle to the graphical view of 25 of the most recent pings and their response results like in the following sample graph BSSID 00 02 2d 42 7b 92 Channel 1 Link 11 Mbps RSSI 64 dBm
83. nnecting Configuring Wireless Security The CN3 provides four types of security for your wireless network Wi Fi Protected Access 2 WPA2 Wi Fi Protected Access WPA 802 1x WEP CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 57 Chapter 2 Connecting and Configuring the CN3 by This section explains how to configure wireless security on your CN3 If you choose not to use security see Disabling Security on page 68 Intermec always recommends that you implement security You must use either Funk or Microsoft security to implement your security solution For details see the next section Choosing Between Microsoft and Funk Security If you are using WPA 802 1x WPA2 802 1x or 802 1x security this section also assumes that your authentication server and authenticators are properly configured Note Your security choice does not depend on your authentication server For example you can choose Funk security if you use Microsoft Active Directory to issue certificates Choosing Between Microsoft and Funk Security 58 The CN3 supports both Funk default and Microsoft security The options you choose depends on your network needs Understanding Microsoft and Funk Security Security Choice Description Microsoft Microsoft security dynamically selects wireless networks based on your preferences If you are primarily using the C CN3 to connect to WiFi hotspots you may want to use Micr
84. o call 3 Tap the Talk button Connecting to an ISP 52 You can connect to your Internet Service Provider ISP and use the connection to send and receive email messages and view web pages Get an ISP dial up access telephone number a user name and a password from your ISP Tap the Help icon at any time to view additional information for the wizard or the settings CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 Once the CN3 is connected you can e send and receive messages using Messaging Outlook Email e visit web pages using Internet Explorer Mobile To connect to an Internet service provider 1 Tap Start gt Settings gt Connections 2 Under My ISP tap Add a new modem connection Settings 4 4 1 43 bk Connections My ISP Add a new modem connection My Work Network Add a new modem connection Add a new VPN server connection Tasks Advanced amp 3 Enter a name for the connection such as ISP Connection 4 If using an external modem connected to your CN3 with a cable select Hayes Compatible on COM1 from the Select a modem drop down list 5 Tap Next 6 Enter the access phone number and then tap Next 7 Enter the User name Password and Domain if provided by an ISP or your network administrator 8 Tap Finish CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 53 Chapter 2
85. ocal Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Intermec Technical Communications department directly at TechnicalCommunications intermec com Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec website click About Us gt Contact Us Service Location Support For the most current listing of service locations go to www intermec com and click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 Email mjyun awoo co kr CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Before You Begin IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea Email jmyou idif co kr or korlim gw idif co kr Who Should Read This Manua
86. of the Rear Speaker 00 0 0 e cece eee eee 17 Using the Screetiis cee ieee bendable tetas Soh eek ak biped eae Nerve ods 19 Using the Stylus i002 28 0 sa beh eee ings SEA Sela dku ge Vesa arated ies 20 Understanding the Screen Icons kedi 0 0 reee VEERE p EN IETARY EETL EAET 21 Aligning the Touch Scree iA e A a S eA 21 Understanding the Stratus LEDS erreia eee h EEA TAE ET TAO eS 23 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 v Contents Scanning Bat Codes as aani fae seg eke A ag Sno ee eet oe eke es bee eee eee 24 Scanning with the Area Imager 0 0 0 24 Improving the Performance of the Area Imager 00002 e eae 25 Using the Color Camera 232 a lyanu aa hope vaddes bide caw edendia chases boa eens 26 Using che Storage Card save ads ct tane tE AEREE A EEEE EAT OEA EO nT 28 Setting Up GPSton Your CN3 ie ss c2 miosude ene a Anes aa e coe aaa aaaea 29 Using the GPSID Installed on the CN3 0 eee 30 Learning About Additional GPS Options for the CN3 50005 32 2 Connecting and Configuring the CN3 33 Connecting toa PC sung os Aw ed aeiideae ies heres Qed 4 oe Bee doe odds ales 34 Configuring the CN3 Parameters 0 n E 35 Configuring the CN3 With Intermec Settings 00 e eee eee 35 Configuring the CN3 Remotely With SmartSystems Foundation 36 Configuring Local Area Networks kerker kesi tur
87. on Settings Symbology Option Preamble Postamble Global Symbology ID Scanner Settings Scanner Setting Hardware Trigger Turn Off After Good Read Trigger mode area imagers only Imager Settings Imager Setting Predefined Modes Sticky aimer LED duration Signature Image Capture Decode Security Settings Decode Security Setting Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Center Decoding Center Decoding Tolerance Default Value None disabled None disabled Disable Default Value Enable Enable One shot Level Default Value 1D and 2D Standard 0 disabled Disable Default Value 0 300 ms 0 Disable Disable CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Appendix B Default Settings Virtual Wedge Settings Virtual Wedge Setting Default Value Virtual Wedge Enable Grid Null Magstripe Reader Settings Magstripe reader Default Value Magstripe Readere Disable RFID RFID Settings RFID Setting Default Value RFID Service Enable Application Connection Settings Application Connection Setting Default Value Allow External BRI Connections Enable BRI TCP Port 2189 BRI Heartbeat Disable Trigger Management Disable Enable Logging Disable CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 109 Appendix B Default Settings Reader 1 Settings Reader 1 Setting Default Value Enable Reader Disable Connected
88. onnection 2 Wait for a Connected message to appear in the Microsoft ActiveSync application to signal a connection to the mobile computer If necessary select File gt Connection Settings gt Connect to initiate a connection File View Tools Help Sync Schedule kay Explore CN3A36100700106 Connected Synchronized Hide Details amp Information Type Status 3 Click Explore to open the Mobile Device window that shows the files and folders on the CN3 4 On your desktop PC locate the cab file you want to download to the mobile computer and copy it 5 From the Mobile Device window open the My Windows Mobile Based Device folder and navigate to the folder where you want to paste the cab file 6 Paste the cab file into the desired folder 7 When you are done copying files warm boot or cold boot the mobile computer 8 After the mobile computer is done booting tap Start gt Programs gt File Explorer to locate the newly copied files 9 Tap the cab files to install them CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 73 Chapter 3 Developing and Installing Applications Installing Applications Using a Storage Card If you have a miniSD card for your CN3 it is the best place for you to install applications To install applications using the storage card 1 Suspend the CN3 and remove the miniSD card 2 Insert the miniSD card into a miniSD adapter ca
89. oot the system scans for AutoRun dat in the System folder AutoRun supports the following script commands in AutoRun dat AutoRun Script Commands Command Description EXEC Launches a specified program and waits for it to finish up to 10 minutes CALL Processes a specified file of commands and returns CHAIN Processes a specified file of commands and does not return RUN Loads a specified program and executes it LOAD Loads a specified program and executes it AutoRun handles quoted file names for the first parameter which allows you to specify path names or file names that contain white spaces AutoRun only supports one set of quotes per command Upgrading the System Software When you upgrade your computer you are updating the operating system OS and the SmartSystems Platform Bundle SSPB files 78 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 3 Developing and Installing Applications The SSPB files are stored on the DiskOnChip and deliver Intermec Value Add IVA functionality such as data collection configuration the Intermec wireless security suite and the SmartSystems Foundation As new features are added to these components you can upgrade your SSPB files without needing to upgrade the operating system Alternately you can choose to upgrade only the operating system if you need new functionality If you upgrade the operating system you will need to reinstall SSPB files Th
90. osoft security To use Microsoft security you need to select it as your security choice For help see Selecting Microsoft as Your Security Choice on page 63 Funk default Funk security offers features that are similar to Microsoft security but Funk also offers these features e CCX v2 0 compliance e Support for LEAP and TTLS e Configuration of up to four profiles If you are using the CK3 in a static environment that requires a high level of security you should use Funk security To use Funk security you need to select a profile For help see the next section Selecting a Funk Security Profile CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 Selecting a Funk Security Profile You can define up to four profiles for Funk security Different profiles let your CN3 communicate in different networks without having to change all of your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile is Profile 1 security settings To start the Profile Wizard tap the iConnect icon BS in the lower right corner of the Today screen and select Tools gt Wireless Settings log Note You can also use the Profile Wizard to configure most wireless To select a Funk security profile 1 Start Intermec Settings 2 Choose Communications gt 802 11 Radio gt Funk Securi
91. our PC using one of these methods e AD10 single dock and USB to mini USB cable e AA18 USB adapter and USB cable To establish an ActiveSync partnership 1 Download ActiveSync from the Microsoft website and install ActiveSync on your PC When installation is complete the Get Connected dialog box appears Get Connected TE Get Connected To connect your device to this PC 1 Connect the cable to the PC 2 Turn on the device 3 Connect the device to the cable ActiveSync should automatically detect your device If your device is not automatically detected click Next If you are using infrared IR or Bluetooth click Help lt Back Next gt Cancel Help 2 Follow the onscreen instructions to establish a partnership 34 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 When the partnership is established the Microsoft ActiveSync screen appears on your PC AN Microsoft ActiveSync 5 x Fie view Tools Help Sync Schedule az Explore CN3A36100700106 O CU Connected 7 Synchronized Hide Details A Information Type _Status Configuring the CN3 Parameters You can configure many parameters on the CN3 such as the bar code symbologies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for these configuration parameters determin
92. our toolbar to start the SmartSystems Console Double click the SmartSystems icon on your taskbar to start the SmartSystems Console The SmartSystems Console screen has three sections e Keypad Computers devices you are using e SmartSystems Applications used to upgrade e Software Vault where your upgrades are stored Click the Discover icon on the SmartSystems Console Click and drag the OS bundle from the Software Vault and drag to the CN3 icon Release the OS bundle on the device icon and the a confirmation message appears Click the Yes button and SmartSystems Server will start transferring files to the CN3 A white screen with text on it will appear on the CN3 icon as the files are being downloaded Make sure that the CN3 does not suspend during the download or errors could occur CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 3 Developing and Installing Applications When the file download is complete the CN3 performs a warm boot and starts to install the upgrade files After the OS file installation is completed the CN3 warm boots again and the Windows Mobile welcome screen appears You will need to recalibrate the screen at this time To upgrade the SSPB 1 Make sure the CN3 is discovered and available in the SmartSystems console 2 Click and drag the SSPB bundle from the Software Vault and drag to the CN3 icon Release the SSPB bundle on the device icon 3 Click the Yes button w
93. pplications Developing Applications for the CN3 The CN3 runs applications programmed in Microsoft Visual Studio 2005 You can also use Microsoft eMbedded Visual C 4 0 to program applications but some features may not be available Use this section to understand the hardware and software you need to develop a new application for the computer Use the Intermec resource kits to develop new applications to run on the CN3 The Intermec resource kits are a library of C and NET components grouped by functionality that you can use to create applications for the computer The resource kits are part of the Intermec Developer Library IDL and can be downloaded from the Intermec website at www intermec com idl You need the following hardware and software components to use the resource kits e Pentium desktop 400 MHz or higher e Windows 2000 Service Pack 2 or later or Windows XP Home Professional or Server e For native and managed development Microsoft Visual Studio 2005 e 128 MB RAM 196 MB recommended e 360 MB hard drive space for minimum installation 720 MB for complete e CD ROM drive compatible with multimedia desktop specification e VGA or higher resolution monitor Super VGA recommended e Microsoft Mouse or compatible pointing device Installing Applications on the CN3 There are several ways you can install applications on your mobile computer e You can package your application as a cabinet cab file
94. r support Intermec DHCP Client Provides the Intermec DHCP client application Bluetooth Provides the Intermec Bluetooth application support Avalanche Enabler Enables the client to the Wavelink Device Management solution You will see other components available from the InstallSelect application based on the options you selected for your CN3 Launching An Application Automatically There are two ways to automatically launch your application when you perform a reset on the computer e Make sure your cab file places a shortcut to your application in the Windows StartUp folder e Configure the AutoRun program to launch your application CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 77 Chapter 3 Developing and Installing Applications The computer contains a program called AutoRun exe which automates operations such as launching other processes You can configure AutoRun exe through the AutoRun data file AutoRun dat For compatibility with other Intermec computers you can place a copy of AutoRun exe in the same folder as your AutoRun dat file but it is not required To create and install the AutoRun dat file on your computer 1 Create a folder called System on your CN3 2 Open the Notepad application on your PC 3 Write commands for AutoRun dat using the supported AutoRun script commands 4 Save the Notepad file as AutoRun dat 5 Copy the AutoRun dat file to the System folder on the CN3 During every b
95. rd and then place it in the storage card reader connected to your PC 3 Copy your application file to the miniSD card 4 Remove the miniSD card from the adapter card and insert it into the CN3 5 On your CN3 navigate to the storage card folder and run your application Installing Applications Using the FTP Server The CN3 has a built in FTP server that connects to a network through Ethernet 802 11 b g or WAN Wireless Access Network You can use the server to transfer your application file to the computer Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer This option is useful when you need to send files to a large number of computers The easiest way to manage the FTP server is to enable the FTP menu within iConnect To enable the FTP menu e Create this DWORD registry key and set it to a value of 1 HKEY_CURRENT_USER Software iConnect2 IConnect Settings ShowFTPMenu The iFTP menu is available the next time your start iConnect To manage the state of the FTP server e Modify these existing registry keys HKEY_CURRENT_USER Software iConnect2 IConnect Settings FtpAutoStart HKEY_CURRENT_USER Software iConnect2 IConnect Settings FtpHeartbeat Where 1 enable and 0 disable 74 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 3 Developing and Installing Applications Installing
96. rity on Your CN3 1 Make sure the communications and radio parameters on your CN3 are configured 2 Make sure Funk is selected as your security choice 3 Start Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security 5 Select the profile you want to configure 6 For 8021x choose LEAP and press Enter 7 For Association choose Open WPA WPA2 or Network EAP and press Enter Encryption automatically defaults to TKIP if you choose WPA AES if you choose WPA2 and WEP if you choose Open or Network EAP 8 For Prompt for Credentials choose Enter credentials now 9 Tap User Name enter your user name and press Enter 10 Tap User Password enter your password and press Enter 11 Save your settings and exit Intermec Settings To configure Static WEP Security With Funk Security 1 Make sure the communications and radio parameters on your CN3 are configured 2 Make sure Funk is selected as your security choice 3 Start Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security 5 Select the profile you want to configure 62 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 For Association choose Open and press Enter For Encryption choose WEP and press Enter For 8021x choose None won ov Define a value for the keys you want to use You can define up to four keys Key 1 through Key 4 Enter an ASCII key or a hex
97. rk administrator e User name e Password e Domain name TCP IP settings e Host name or IP address of the VPN server To create a VPN server connection to work 1 Tap Start gt Settings gt Connections 2 Under My Work Network tap Add a new VPN connection Settings 4 46 1 43 Dk Connections My ISP Add a new modem connection My Work Network Add a new modem connection Add a new VPN server connection Tasks Advanced i 3 In the Name field enter a name for the connection such as your company name 4 Inthe Host name IP field enter the VPN server name or IP address CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 5 Select the VPN type of authentication to use with your CN3 If you are not sure which option to choose check with your network administrator 6 Tap Next 7 Select a way for the CN3 to authenticate the connection If you select A pre shared key enter the key provided by your network administrator Settings 4 q 3 00 My PN Authenticate IPSec L2TP connections using 4 certificate on this device A pre shared key Back i Next 8 Tap Next 9 Enter the User name Password and Domain if provided by an ISP or your network administrator 10 Tap Finish 11 Insert the necessary equipment such as a network card into the CN3 and begin co
98. rr pra nI REE nents 37 Configuring 802 11b g Radio Communications 0 0 022 eee 37 Configuring Bluetooth Communications 0 0 0 eee eee eee eee 38 Connecting to a Bluetooth Scanner 0 000 e eee eee 39 Configuring Bluetooth Communications for Wireless Printing 40 Configuring Ethernet Communications 0 00 Erke eee eee eee 41 Using Serial and USB Communications 00 0 0 hire rea SaN eee ee 42 Checking the Status of Your Wireless Connection 0000005 43 Viewing Detailed 802 11 Radio Connection Information 43 Gonfisuting the Phones adyan anir Phe tases Maia ees be verted act ad tinal 48 Turning On the Phone Using the Wireless Manager 00005 48 Activating the CDMA Phone 0 00 c cece 49 Activating the GSM EDGE Phone e nr cee cece cece eee eee 52 Making a Phone Gall ccs shies dha tetas ae ide eee cae 52 Connecting 0 an lS Pio deecseaveseiod reana bly Sate bathe Binerg rea whe ESATE OE E 52 Connecting to a Network With a RAS Account 0 0 cece eee eee 54 Connecting to a Network with a VPN Server 2 0 cece eee ene 56 Configuring Wireless Security 0 0 0 c cece cent nena 57 Choosing Between Microsoft and Funk Security 0 0 58 Selecting a Funk Security Profile 0 00 eee eee eee 59 vi CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Contents
99. rt it into the CN3 Place the CN3 in a dock connected to external power and press the Reset button using a stylus located in the battery cavity on the back of the CN3 For help see Cold Booting the CN3 on page 93 Remove the miniSD card when the Installation Complete menu appears Remove the CN3 from the dock and replace the battery To upgrade the SSPB using a miniSD card 1 10 Insert a miniSD card into a miniSD adapter card and then place it in the storage card reader connected to your PC Copy all required SSPB upgrade files to the miniSD card Remove the miniSD card from the adapter card and insert it into the CN3 Using the stylus press the Reset button in the battery cavity on the back of the CN3 Press and hold the Power button as you insert the battery back into the CN3 Continue to hold the Power button until a Warning message appears on the display Release the Power button read the message and press either button on the right side to continue Wait for the CN3 to load files from the miniSD card When the progress is complete the CN3 warm boots to reset the configuration Ifyou wish you can now remove the miniSD card or delete the files on the miniSD card The information for the SSPB now resides in the Flash File Store Set the date time and network communication parameters to reestablish communications with the other devices in the wireless network CN3 Series Mobile Computer User
100. s troubleshooting 87 configuration number finding on your computer 86 configuring backlight settings 15 Connectable Bluetooth setting 39 Data Collection amp Intermec Settings InstallSelect component 77 data collection settings default 106 decode security settings default 108 default configuration 106 115 default settings 106 data collection 106 decode security 108 imager 108 magstripe reader 109 RFID 109 scanner 108 symbology 106 symbology option 108 virtual wedge 109 Device address Bluetooth setting 39 diagnostic tests running to troubleshoot 94 dimensions physical 98 Discoverable Bluetooth setting 39 DiskOnChip storing applications 71 display specifications 19 Index drag and drop using SmartSystems Console 81 drop specification 99 EA11 reading distances illustration 101 electrical specifications 99 Electronic Serial Number ESN locating 49 environmental specifications 98 extended ephemeris benefits 29 enabling 32 F features of CN3 3 Flash File Store using to install applications 71 front speaker adjusting volume 16 FTP server using to install applications 74 Funk Wireless Security InstallSelect component 77 G Good Read LED troubleshooting 91 understanding 23 GPSID GPS Intermediate Driver configuring settings 30 overview 29 green battery LED understanding green key using 13 green LED understanding 23 H hardware specifications 98 har
101. s Wi Fi certified for interoperability with other CERTIFIED 802 11b g wireless LAN devices 2 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 The CN3 and CN3e are available with the following features e 802 11b g radio standard standard adds the requirements and definitions for 802 11 WLAN equipment to operate in markets not served by the current standard For 802 11d support you need to order the 802 11d version of the CN3 For help contact your local Intermec representative K8 Note The radio also supports the 802 11d standard The 802 11d e Bluetooth radio standard e 128 MB RAM e QWERTY or numeric keypads e Imaging Options e EA11 Standard Area Imager e Color Camera e Wireless Wide Area Network Options e GSM GPRS EDGE e CDMA 1xRTT EV DO Use this manual to understand how to use the features and options available on the CN3 and CN3e Note Refer to the online help for information about the Windows K Mobile 5 0 applications installed on the CN3 and Intermec Knowledge Central at www intermec com for additional information about using Windows Mobile 5 0 on the CN3 Finding the Software Build Versions You can easily check to see what version of the operating system and the SmartSystems Platform Bundle SSPB are loaded on your CN3 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 3 Chapter 1 Using the CN3 To find your operating system version 1
102. s unable to charge because the temperature is outside of the charging range Off The CN3 is not on external power and the battery is operating normally 8 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 You can also check the battery status by using the Power application To check the battery status e Tap Start gt Settings gt the Systems tab gt Power gt the Battery tab Settings 4 4 3 40 bk Power Main battery Lilon Recharging state Charging Backup battery TT 100 Battery Advanced Managing Power on the CN3 By default the CN3 goes into a lower power mode or turns off after two minutes of inactivity You can press the Power button to resume activity at any time If you would like to manage power based on the usage of your CN3 Intermec provides an application called Power Profiler with three power management profiles e Windows Mobile Classic e Windows Mobile Standard e Windows Mobile Phone Understanding the Power Profiler Settings Screen Off Device Off Power Profiler Setting Enabled Enabled Windows Mobile Classic X Windows Mobile Standard default X X Windows Mobile Phone X CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 9 Chapter 1 Using the CN3 10 Use the Windows Mobile Classic profile for systems that batch data and upload it several times a day This profile does not support constant d
103. ss the battery release tab to the left until the battery releases and then lift it away from the CN3 Battery release tab Removing the Battery in a CN3 Battery release tab Removing the Battery in a CN3e 6 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 1 Using the CN3 3 Align the battery contacts and insert the battery 4 Press down on the battery until it clicks into place Maximizing Battery Life Batteries are chemical devices If the batteries are left sitting on a shelf for long periods of time outside the CN3 the batteries slowly discharge eventually to zero if left uncharged The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state See the following table for tips you can do to maximize the life of your battery Battery Conservation Tips When You Want To Do This to Save Battery Power Operate the CN3 andthe Press the power button to turn off the CN3 Low Battery status icon Remove the battery and insert another fully appears or the Battery light charged battery within five minutes or you may comes on lose data Or you can connect the CN3 to an external power source Stop using the CN3 for five Make sure the low battery icon is not on the minutes or longer screen and that the Battery light is not turned on Press the power button to turn off the CN3 Store the CN3 for more If you are
104. t Make sure the CN3 network name matches the access point network name Default network name is INTERMEC Access point may not be communicating with server Ensure the access point is turned on properly configured and has 802 1x security enabled CN3 does not save WEP key values when changing the SSID Reenter the WEP key values and apply the network settings You should now be able to connect The CN3 does not save WEP key values when changing the SSID Reenter the WEP key value after changing the SSID and save your changes You should now be able to connect to the different access points Make sure that e the User Name and Password parameters on the CN3 must match the user name and password on authentication server You may need to reenter the password on both the CN3 authentication server e on your authentication server the user and group are allowed and the group policy is allowed to log into the server For help see the documentation that shipped with your authentication server software e the IP address and secret key for access point must match the IP address and secret key on the authentication server You may need to reenter the IP address and secret key on both your access point and authentication server e the authentication server software is running on the server PC Date and time are not saved when you perform a clean boot Reenter the date and time and then save your changes 90 CN3 Series Mobile Co
105. tandard Minimum Reading Distances With 0 04 Inch Setbacks Accessories All of the accessories listed below work for both the CN3 and CN3e models unless otherwise noted AA12 Ethernet Adapter P N 871 025 101 Use the Ethernet adapter with the AD10 single dock to convert USB host to Ethernet connection AA13 Modem Adapter P N 871 026 001 Use the modem adapter with the AD10 single dock to convert USB host to a landline modem connection AA15 Audio Adapter P N 850 561 001 Use the audio adapter to connect your audio headset to the CN3 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 101 Appendix A Specifications 102 AA16 Ethernet Adapter P N 850 560 001 Connect this accessory to the CN3 for an Ethernet connection AA17 RS 232 DEX Adapter P N 850 558 001 Connect this accessory to the CN3 so that you can you can receive serial communications AA18 USB Adapter P N 850 559 001 Connect this accessory to the CN3 for USB communications AC14 Quad Battery Charger P N 852 065 001 Use the quad battery charger to charge up to four CN3 battery packs AD10 Single Dock P N 871 025 001 Use the single dock to hold a CN3 with its battery installed charge a spare battery pack charge the main battery pack and provide power to the CN3 The dock has USB host and client connectors Optional modules are available to convert the USB host to Ethernet or to a landline modem AD11 Multidock P N 871 026 00
106. ter 2 Connecting and Configuring the CN3 b Tap the lt lt lt button next to the Key Path field to select the private key pvk file which corresponds to the user certificate you selected To import a certificate from an IAS server a Tap Web Enrollment b Enter the User Password and Server IP address to log into the server n Tap OK A dialog box appears asking if you want to load the root certificate d Tap OK The Enrollment Tool message box appears telling you that the certificate has been added e Tap OK to close the message box Disabling Security If you choose not to use security with your wireless network you can disable it on the CN3 Intermec recommends that you always set security in your network To disable security 1 Open Intermec Settings 2 Choose Communications gt 802 11 Radio gt Microsoft Security 3 For Network Authentication choose Open 4 For Data Encryption choose Disabled 5 Close Intermec Settings 68 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 3 Developing and Installing Applications Use this chapter to understand the guidelines for developing applications for use on the CN3 This chapter contains these sections e Developing Applications for the CN3 e Installing Applications on the CN3 Freeing Up Virtual Memory for Applications Launching An Application Automatically Upgrading the System Software Chapter 3 Developing and Installing A
107. ter User s Manual for Windows Mobile 5 0 65 Chapter 2 Connecting and Configuring the CN3 66 9 10 If you choose PEAP a Select Properties and tap the Run App button The Auth Settings box appears b Select Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears c Enter a User Name and Password and select Save Password d Optional In the Domain field enter the domain e Press Enter For Network Key Setting choose Automatic Save your settings and exit Intermec Settings To configure static WEP security with Microsoft security 1 nv nu AWN Make sure the communications and radio parameters on your CN3 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Network Authentication choose Open For Data Encryption choose WEP For Network Key Setting choose Enter Key and Index For Network Key Value enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs For Network Key Index select the key you want to use for data transmission Save your settings and exit Intermec Settings CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 Loadi
108. these procedures to set WPA 802 1x and WPA PSK security on your CN3 with Microsoft security To enable WPA 802 1x with Microsoft security 1 Make sure the communications and radio parameters on your CN3 are configured 2 Start Intermec Settings 3 Choose Communications gt 802 11 Radio gt Microsoft Security 4 For Infrastructure Mode choose Infrastructure 5 For Network Authentication choose WPA Data Encryption automatically defaults to TKIP 6 For 802 1x Authentication choose either MD5 TLS or PEAP 7 Ifyou choose TLS a Select Properties and tap the Run App button The Auth Settings dialog box appears b Tap the Select button c Select your certificate from the list and press Enter The User Logon dialog box appears d Enter a User Name and Domain and press Enter If you choose PEAP a Select Properties and tap the Run App button The Auth Settings box appears b Select Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears c Enter a User Name and Password and select Save Password d Optional In the Domain field enter the Active Directory domain associated with the user account e Press Enter 8 Save your settings and exit Intermec Settings To enable WPA PSK with Microsoft security 1 Make sure the communications and radio parameters on your CN3 are configured 64 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2
109. ting system the SSPB will need to be re installed If you are upgrading the OS and SSPB files you first install the OS upgrade and then you install the SSPB upgrade The installation process is very similar for both type of upgrade but the way the files install is different Downloading the Upgrade Files You need to download the latest upgrade files from the Intermec website to your desktop computer To download the upgrade files 1 Start your web browser and go to the Intermec website at www intermec com 2 Go to Support gt Downloads CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 81 Chapter 3 Developing and Installing Applications 82 Caution 3 Select Computers CN3 Mobile Computer from the list Select the download you need Make sure the download you select is for the CN3 computer and that it contains the upgrade you want operating system only SSPB only or operating system and SSPB 5 Download the zip file to your desktop computer 6 Use the SmartSystems server to upgrade the CN3 Note You cannot install the files for the OS and the SSPB bundle at the same time You need to install one and then install the other or install only the bundle that you need to upgrade To upgrade the operating system 1 Connect your the CN3 to your network that has the SmartSystems Server installed Install SmartSystems Foundation on your desktop or laptop computer then double click the icon on y
110. tions tab gt Wireless Manager 2 Inthe Wireless Manager tap Phone The phone turns on Wireless Manage amp Q X Available Bluetooth 6 On 3 Tap Menu gt Phone Settings to configure the phone For help see the next procedure Activating the CDMA Phone 4 Tap Done to close the Wireless Manager Activating the CDMA Phone The CDMA WAN radio module is installed at the factory To activate your CDMA CN3 device you need to contact the carrier you have chosen and set up accounts for each device Use the following table to view the carriers that Intermec currently supports If your carrier is not listed in the table please contact Intermec product support to see if it is now supported CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 49 Chapter 2 Connecting and Configuring the CN3 Currently Supported Carriers Country Carrier United States Alltel Sprint Verizon Canada Bell Mobility Telus New Zealand Telecom New Zealand The carrier will require the Electronic Serial Number ESN to start the activation process You can find the ESN e ona label located in the upper right corner of the battery compartment e on the outside of the CN3 shipping box The activation process is slightly different for each CDMA carrier Your carrier sales contact and an Intermec representative can guide you through the process After you supply the ESN to your carrier they will respo
111. to the Flash File Store so that they are ready to run when you perform clean boot Since the flash in the system has a limited number of write cycles do not use the Flash File Store for excessive writing Files copied to any of these locations are safe when you cold boot the computer as long as the AutoRun system is installed in the appropriate location You can find information about this system in the Intermec Developer s Library IDL Resource Kit Developer s Guide which is available from www intermec com idl When you copy a cab file to the CabFiles folder the folder automatically extracts that cab file on every cold boot There are several ways you can install files and applications on the computer e SmartSystems Foundation e ActiveSync e miniSD card CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 71 Chapter 3 Developing and Installing Applications e FTP server e Wavelink Avalanche The following sections explain how to use each one of these processes to install your application on the computer Installing Applications Using SmartSystems Foundation You can use the SmartSystems console to drag and drop Intermec applications onto your mobile computers The computer ships with the SmartSystems client which means it is SmartSystems enabled The console is part of SmartSystems Foundation For more information about SmartSystems Foundation go to the Intermec website at www intermec com S
112. ty 3 Tapa profile to expand it 4 Optional In the Profile Label text box enter a meaningful name for your profile 5 Configure your security settings For help see the next sections n Repeat Steps 3 through 5 for each profile you want to define N Select one profile as the active profile by tapping Active Profile and choosing a profile from the list 8 Save your settings Configuring WPA Security With Funk Security Use these procedures to set WPA 802 1x WPA2 802 1x WPA PSK or WPA2 PSK security on your CN3 with Funk security To configure WPA 802 1x or WPA2 802 1x with Funk security 1 Make sure the communications and radio parameters on your CN3 are configured 2 Make sure Funk is selected as your security choice 3 Start Intermec Settings 4 Choose Communications gt 802 11 Radio gt Funk Security 5 Select the profile you want to configure CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 59 Chapter 2 Connecting and Configuring the CN3 60 6 For Association choose WPA or WPA2 Encryption automatically defaults to TKIP or AES respectively 7 For 8021x choose TTLS PEAP EAP FAST or TLS and press Enter 8 Ifyou choose TTLS or PEAP a For Prompt for Credentials choose Enter credentials now Note You can use Prompt for Credentials to troubleshoot your network connection b Tap User Name enter your user name and press Enter c Tap User Password enter your password an
113. ubleshooting the CN3 Ifyou send the CN3 in for service it is your responsibility to save the computer data and configuration Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer Problems While Configuring the CN3 Problem Solution You scan a configuration command Ifyou are working in Intermec Settings you cannot scan such as Beeper Volume and you hear configuration commands Exit the application to scan three low beeps configuration commands You scan or enter an option for the You may have scanned or entered a Scanner Model Scanner Model configuration command that does not apply to the type of scanner that command and you hear three low you have installed Try scanning or entering the Scanner beeps Model command again and select an option for the type of device you are using CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 87 Chapter 4 Troubleshooting and Maintaining the CN3 Problems While Configuring the CN3 continued Problem Solution You cannot type a character on the You may have locked a modifier key on the keypad Press keypad or you can only type uppercase the necessary key sequence to unlock the key For help or lowercase letters see Using the Keypad on page 11 Problems While Operating the CN3 Problem Solution You press the Power button and Make sure the backlight is on nothing happens e Mak
114. uetooth extensions for Winsock and Bluetooth virtual COM ports For help see the IDL Resource Kit Developer s Guide P N 934 006 xxx Configuring Ethernet Communications You connect your CN3 to your Ethernet network with an Ethernet cable and one of these accessories e AD10 single dock with an Ethernet modem AA12 AA13 adapter e AD11 Ethernet multidock CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 41 Chapter 2 Connecting and Configuring the CN3 To use your CN3 in an Ethernet network 1 Tap the iConnect icon BS in the lower right corner of the Today screen The iConnect pop up menu appears Enable Tools Status Dismiss Exit iConnect 2 Configure these network parameters e Ifyou have a DHCP server enable DHCP e Ifyou do not have a DHCP server set these parameters a IP address b Subnet mask c Default router 3 Ifnecessary set these parameters e Primary and secondary DNS servers e Primary and secondary WINS servers 4 Make sure that your CN3 is communicating with the network and that the network can see your CN3 Using Serial and USB Communications You can use these CN3 accessories to transmit data to and receive data from another device through serial or USB communications 42 AD 10 single dock AV10 vehicle dock AD11 multidock AA24 USB adapter AA17 RS 232 adapter For more information about these accessories and how to order them S ee Accessories on page 101
115. ure these parameters on each CN3 in the network e Network name SSID e IP settings if not using DHCP 2 Make sure your CN3 is talking to the network and that the network can see your CN3 3 Configure security For help see Configuring Wireless Security on page 57 Configuring Bluetooth Communications Your CN3 is Bluetooth enabled which lets you connect to other Bluetooth devices such as scanners or printers You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices By default the radio is turned off To turn on the Bluetooth radio 1 Tap Start gt Settings gt the Connections tab gt Bluetooth gt the Mode tab 2 Tap Turn on Bluetooth 4 q 11 53 bk Settings Bluetooth Turn on Bluetooth Make this device visible to other devices To connect to a device click on the Devices tab below Mode Devices COM Ports 3 Optional Ifyou want your CN3 to be visible to other Bluetooth devices tap Make this device visible to other devices 4 Tap ok 38 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 Chapter 2 Connecting and Configuring the CN3 The Bluetooth radio maintains its state through a warm or cold boot and maintains virtual COM ports But if you clean boot your CN3 you need to re connect to devices You can also use Intermec Settings to turn on the radio and enable Bluetooth settings Us
116. uspend the CN3 2 Remove the battery pack from the CN3 3 Press the Reset button on the back of the CN3 Locating the Reset Button on the CN3 CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 93 Chapter 4 Troubleshooting and Maintaining the CN3 Gs VY Reset button Locating the Reset Button on the CN3e Clean Booting the CN3 94 Caution Caution When you clean boot the CN3 it loads only those files and programs that are absolutely required by the operating system Use the clean boot to troubleshoot the CN3 by getting it up and running so that you can perform diagnostic tests to determine which elements of the normal boot process are causing problems The clean boot process will erase the memory in the mobile computer including all applications and data files found in the object store A clean boot will load files from the Flash File Store if an SSPB files are not on a miniSD card If SSPB files are on a miniSD card they will overwrite the files in the Flash File Store To clean boot the computer 1 Press the Power button to suspend the CN3 2 Remove the battery pack from the back of the CN3 3 With a stylus press the Reset button on the battery cavity 4 Insert the battery pack into the CN3 and immediately press and hold the Power button and both buttons on the left side CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 by Chapter 4 Troubleshooting and Maintaining
117. y LED illuminates and On the CN3 Qwerty keypad press B or function printed above a key then the key with the character and then Q to type the character or function printed above it LED turns off Use a green character or C key LED illuminates and On the CN3 numeric keypad press C function printed abovea then the key with the character and then 2 to type a lowercase a key or function printed above it LED turns off Lock the orange or green B or C twice On the CN3e numeric keypad press key to stay on C twice and the green LED illuminates and stays on Unlock a green or orange B or C once Press the B or C once to unlock the key key and turn off the LED Capitalizing Characters To capitalize a single character on QWERTY keypads press the shift key and then the character To type all alphanumeric characters as uppercase letters you can enable the Caps Lock feature on the CN3 keypad CN3 Series Mobile Computer User s Manual for Windows Mobile 5 0 13 Chapter 1 Using the CN3 To enable Caps Lock e Onthe QWERTY keypad press B then the Shift key Press the same key sequence to disable the Caps Lock e On the CN3 numeric keypad press C 1 e On the CN3e keypads press C C 1 The Caps Lock LED lights up green to show that the CN3 is in the Caps Lock mode To exit Caps Lock e On the CN3 keypads press the color modifier key again e On the CN3e keypads press 1 Entering Characters on th

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